(10)% 4.0% 78.8% 2.2% 37.4% Performance since the Bank One and JPMorgan Chase & Co. merger (7/1/2004-12/31/2014): Compounded annual gain Overall gain JPMorgan Chase & Co. S&P 500 S&P Financials Index 7.5% 113.3% 8.0% 124.5% 0.9% 9.5% This chart shows actual returns of the stock, with dividends included, for heritage shareholders of Bank One and JPMorgan Chase & Co. vs. the Standard & Poor's 500 Index (S&P 500) and the Standard & Poor's Financials Index (S&P Financials Index). (a) On March 27, 2000, Jamie Dimon was hired as CEO of Bank One However, our stock performance has not been particularly good in the last five years. While the business franchise has become stronger, I believe that legal and regulatory costs and future uncertainty regarding legal and regulatory costs have hurt our company and the value of our stock and have led to a price/earnings ratio lower than some of our competitors. We are determined to limit (we can never completely eliminate them) our legal costs over time, and as we do, we expect that the strength and quality of the underlying business will shine through. JPMorgan Chase continued to support consumers and businesses and make a significant positive impact on our communities. In 2014, the firm provided credit and raised capital of more than $2.1 trillion for our clients. The firm also has hired nearly 8,700 military veterans since 2011 as a proud founding member of the 100,000 Jobs Mission, which recently has increased the goal to 300,000 jobs. Our firm was there to help small businesses – we provided $19 billion of credit to U.S. small businesses, which allowed them to develop new products, expand operations and hire more workers. In total, we provided $197 billion of credit to consumers. And we provided credit and raised capital of more than $75 billion for nonprofit and government entities, including states, municipalities, hospitals and universities. Our strength allows us to be there for our clients and communities in good times - and, more important, in bad times. In the face of many difficult challenges, we never stopped doing our job, and we demonstrated that the work we do matters. And we also continue to build our business by investing in infrastructure, systems, technology and new products and by adding bankers and branches around the world. 10.4% 328.3% New and Renewed Credit and Capital for Clients Overall gain Performance since becoming CEO of Bank One (3/27/2000-12/31/2014) (a): 7.4% 329.8% JPMorgan Chase & Co. (A) S&P 500 (B) Relative Results (A) - (B) 14.1% 300.5% 8.0% 124.5% 6.1% 176.0% Tangible book value over time captures the company's use of capital, balance sheet and profitability. In this chart, we are looking at heritage Bank One shareholders and JPMorgan Chase & Co. shareholders. The chart shows the increase in tangible book value per share; it is an aftertax number assuming all dividends were retained vs. the S&P 500 (a pretax number with dividends reinvested). (a) On March 27, 2000, Jamie Dimon was hired as CEO of Bank One We believe that, in 2014, we continued to deliver for our shareholders. The table above shows the growth in tangible book value per share, which we believe is a conservative measure of value. You can see that the tangible book value per share has grown far more than the Standard & Poor's 500 Index (S&P 500) in both time periods. For Bank One shareholders since March 27, 2000, the stock has performed far better than most financial companies and the S&P 500. And since the JPMorgan Chase & Co. merger with Bank One on July 1, 2004, we have performed well versus other financial companies and slightly below the S&P 500. The details are shown in the table below. Stock total return analysis Bank One S&P 500 S&P Financials Index Compounded annual gain 5.3% 105.1% at December 31, ($ in trillions) $17 $108 Small business ■Card & Auto 18% (8)% 5% (10)% 12% 18% $91 $131 ■Commercial/ 11% 8% 41% $122 Middle market $82 Corporate clients $19 $474 $1.4 $1.3 Consumer and Commercial Banking ($ in billions) Year-over-year change $583 '11 to '12 '12 to '13 '13 to '14 $556 $18 $20 $523 Corporate clients (9)% 20% 7% $1.6 $1.5 $92 12.7% 434.9% (A) - (B) Relative Results $3.96 $4.00 $4.33 $8.5 $2.35 $4.5 $5.6 $2.26 $1.35 $1.52 2004 2005 2006 2008 2009 2010 2011 $4.35 2012 $4.48 $5.29 Seven years ago, the world was shaken by the global financial crisis. And since then, our company has been dealing with extraordinary challenges as a result of that crisis. We have endured an unprecedented economic, political and social storm – the impact of which will continue to be felt for years and possibly decades to come. What is most striking to me, in spite of all the turmoil, is that our company became safer and stronger - and it never stopped supporting clients, communities and the growth of economies around the world. I feel extraordinarily privileged to work for this great company with such talented people. Our management team and our employees do outstanding work every single day – sometimes under enormous pressure – while dealing with an extreme number of complex business and regulatory issues. The way our people and our firm are able to address our challenges and admit our mistakes while continuing to grow our businesses and support our clients fills me with pride. 2 Jamie Dimon, Chairman and Chief Executive Officer 1 Represents managed revenue Our company earned a record $21.8 billion in net income on revenue¹ of $97.9 billion in 2014. In fact, we have delivered record results in the last four out of five years, and we hope to continue to deliver in the future. Our financial results reflected strong underlying performance across our businesses. Over the course of last year, our four franchises maintained – and even strengthened - our leadership positions and continued to gain market share, improve customer satisfaction and foster innovation. We also continued to deliver on our many commitments - including business simplification, regulatory requirements, controls, expense discipline and capital requirements. Earnings and Diluted Earnings per share 2004-2014 ($ in billions, except diluted EPS) $15.4 $14.4 $21.3 $19.0 $17.4 $17.9 $21.8 $5.20 $11.7 2013 2014 Net income 2012 2013 2014 3 Bank One/JPMorgan Chase & Co. tangible book value per share performance vs. S&P 500 Performance since becoming CEO of Bank One (3/27/2000-12/31/2014) (a). Compounded annual gain Overall gain Performance since the Bank One and JPMorgan Chase & Co. merger (7/1/2004-12/31/2014): Compounded annual gain Overall gain Bank One (A) S&P 500 (B) 2011 2010 2009 2008 Diluted EPS Tangible Book Value per Share 2004-2014 $44.69 $40.81 $38.75 $33.69 $30.18 Asset $27.09 $22.52 $18.88 $15.35 $16.45 2004 2005 2006 2007 $21.96 Dear Fellow Shareholders, 41% (23)% 55% WFC ~50% 18% 16% WFC 20% Banking Corporate & 62%¹ 60% 55%-60% 13%¹ 14% 13% Investment Citi Citi Community Bank 58% ROE We have a fully engaged board, an exceptional management team and a strong corporate culture I. WE HAVE AN OUTSTANDING FRANCHISE - OUR COMPANY HAS EMERGED AS AN ENDGAME WINNER, BUT WE NEED TO EARN IT EVERY DAY If you think back 10, 20 or 30 years ago, my predecessors and I struggled to try to build a great company, which we hoped would emerge as an endgame winner. The ultimate outcome was unclear - and many competitors did not survive (this is true for most large- scale consolidating industries). Even for those of us that did, it was quite a struggle. Today, it is clear that our company is an endgame winner - both in the United States and glob- ally - which is invaluable in any industry. And while we have had some difficult times since the financial crisis, the power of the franchise has shone through. We also know that future success is not guaranteed - only consistently good management over a long period of time can ensure long-term success in any business. But we certainly are in a very good place. We have delivered good multi-year financial results (strong margins and returns and low volatility) and have shown a great ability to adapt to changes - both from the marketplace and the regulatory environment We always compare our margins and returns with those of our best competitors in each business. The chart below, which is very similar to a chart we showed at our Investor Day, shows some of these numbers for 2014. We believe that the right discipline is to compare each of our businesses against its best competitor. It is a mistake just to look at the consolidated numbers and compare them every company has a different mix of businesses. The chart below also shows how our businesses compare in terms of margins, JPMorgan Chase Is in Line with Best-in-Class Peers in Both Efficiency and Returns Efficiency Returns JPM 2014 overhead ratios Best-in-class peer overhead ratios² weighted by JPM revenue mix Best-in-class JPM target overhead ratios JPM 2014 ROE peer ROTCE4 weighted by JPM equity mix JPM target Consumer & V. Commercial Banking 1 Excludes legal expense 2 Best-in-class overhead ratio represents implied expenses of comparable peer segments weighted by JPMorgan Chase (JPM) revenue: Wells Fargo Community Banking (WFC), Citi Institutional Clients Group (Citi), PNC Corporate and Institutional Banking (PNC), UBS Wealth Management and Wealth Management Americas (UBS WM) and BlackRock (BLK), and JPM Corporate segment 3 Represents ROTCE for total JPMorgan Chase. Goodwill is primarily related to the Bank One merger and prior acquisitions and is predominantly retained by Corporate 4 Best-in-class ROTCE represents implied net income minus preferred stock dividends of comparable peers weighted by JPM tangible common equity: WFC, Citi, PNC, Franklin Templeton (BEN) and JPM Corporate segment 7 I. AN OUTSTANDING FRANCHISE our target margins in a normal environment and, most important, our return on equity (ROE). On most of these measures, we are very close to the best-in-class competitor. A good company should be able to earn competitive margins over an extended period of time regardless of economic conditions while investing and without taking excessive risk Any company can improve earnings in the short run by taking on additional risk or cutting back on investments. Any company can grow rapidly if it takes on too much risk-but that usually is the kind of growth one comes to regret. Our margins have been quite good, even as we have been investing for the long run. These investment expenses lower our short-term returns, but they are "good" expenses. In addition to the tremendous amount that we invest annu- ally in technology and infrastructure, some examples of where we have invested over the past five years are: 448 retail branches in the United States 28 wholesale offices abroad – 2,498 Chase Private Client locations/ branches, supported by 594 new Private Client advisors 20 Commercial Banking expansion cities, including approximately 350 Commercial Banking bankers 205 small business bankers A good company always should be investing while it also is waste cutting; i.e., cutting out any unnecessary expenses. However, I often have received bad advice on what are unnecessary expenses. For example, spending on important strategic off-sites, research and development for innovation, marketing that has a positive return – those are good expenses. We take a bus trip annu- ally to visit branches, operating centers and clients. It is both fun and enormously productive and it is not an unnecessary expense - it makes us a better company. Even our annual Retail National Sales Conference with the top 5% of our branch bankers, loan officers and tellers is critical - we spend time working together, we learn a lot and we get to thank these outstanding employees at an awards recognition dinner. While it is perfectly reasonable in tough times to dramatically reduce the cost of that conference, it is unwise to cancel it. I have been to every single one of these events since I started running Bank One, and I intend to continue that tradition. We earned adequate returns while building an increasingly stronger capital base During these challenging years, our company has confronted difficult markets, billions of dollars of additional regulatory costs, billions of dollars of costs due to changes in prod- ucts and services, and, unfortunately, very high legal costs. And we have had to hold an increasing amount of capital throughout this time. While there is no question that these events did reduce our performance and returns, we have been able to adapt, meet the new rules and perform fairly well financially. ~15%³ 39% 13% 55%+/- 38% PNC 35% 18% 13% PNC 18% Asset 71% 69% ≤70% 23% Management UBS WM & BLK 27% BEN 25%+ 60%¹ JPMorgan Chase 59%¹ 13%³ IV. We have a solid strategy and believe our future outlook is very good – but, as usual, there still are a lot of things to think and worry about III. We will successfully navigate the new global financial architecture (and we are well on our way to having fortress controls) We build for the long term – we manage through-the-cycle, and we always are prepared for the toughest of times 2011 2012 2013 2014 5 Our clients also exhibit their faith in us by entrusting us to take care of their money – either as deposits or as client assets entrusted to us - as shown in the chart below. Assets Entrusted to us by Our Clients at December 31, Deposits and client assets ($ in billions) Year-over-year change '11 to '12 '12 to '13 '13 to '14 $3,973 $3,822 $503 Deposits $3,438 2014 $464 2013 2011 $110 $185 management $141 $165 ■Mortgage/ 22% (7)% (53)% Home equity $100 $127 Total Consumer and 17% Commercial Banking 5% $191 $177 $156 $84 2012 Consumer 10% 6% 2012 2013 2014 Assets under custody(b) ($ in billions) $16,870 $18,835 $20,485 $20,549 Represent assets under management as well as custody, brokerage, administration and deposit accounts (b) Represents activities associated with the safekeeping and servicing of assets In this letter, I will discuss the issues highlighted below. I also encourage you to read the letters written by several of our business leaders about our main businesses, our critical operations and controls, and some of our corporate responsibility efforts. As usual, this letter will describe some of our successes and opportunities, as well as our challenges and issues. The main sections of the letter are as follows: I. II. We have an outstanding franchise - our company has emerged as an endgame winner, but we need to earn it every day (a) 2011 $2,035 $2,244 8% $3,163 $439 Wholesale 3% 9% 4% $861 17% $398 $755 $730 ■Client assets (a) 10% 13% 3% $2,534 $2,609 $824 JPMORGAN CHASE & Co. 2007 hospitals 70,467 Pre-provision profit 32,931 26,139 Provision for credit losses 3,139 225 Net income $ 21,762 $ 17,923 Per common share data Net income per share: Basic Diluted Cash dividends declared Book value Tangible book value (b) Selected ratios Return on common equity Return on tangible common equity(b) Common equity Tier 1 (“CET1”) capital ratio (c) Tier 1 capital ratio (c) 5.34 61,274 $ Total noninterest expense 94,205 local governments TWO SEVENTY PARK AVENUE Dar 00 SIHI THIS SIN 00 ANNUAL REPORT 2014 JPMORGAN CHASE & CO. Good Works O VOLUNTEERS JPMORGAN CHAM&G Good Works ECO. JPMORGAN CHASE & CO. JPMORGAN CHASE & CO. Cade for 1000challenge & Financial Highlights As of or for the year ended December 31, (in millions, except per share, ratio data and headcount) 2013 Reported basis (a) Total net revenue 96,606 4.39 2014 4.35 232,065 211,178 Headcount 241,359 251,196 (a) Results are presented in accordance with accounting principles generally accepted in the United States of America (U.S. GAAP), except where otherwise noted. (b) Non-GAAP financial measure. For further discussion, see “Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures" in this Annual Report. (c) Basel III Transitional rules became effective on January 1, 2014; prior period data is based on Basel I rules. As of December 31, 2014, the ratios presented are calculated under the Basel III Advanced Transitional Approach. CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective, Tier 1 common capital under Basel I was a non-GAAP financial measure. For further discussion, see "Regulatory capital" in this Annual Report. JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about J.P. Morgan's capabilities can be found at jpmorgan.com and about Chase's capabilities at chase.com. Information about JPMorgan Chase & Co. is available at jpmorganchase.com. Schmidts 1886 CHASE O und #RETURN THE SERVE J.P. Morgan Center for Commoditie & communities clients customers employees veterans nonprofits business owners 5.29 schools Total stockholders' equity 1,287,765 Sau Deposits 1.44 1,363,427 57.07 53.25 44.69 40.81 10% 10.2 11.6 13.1 9% 11 10.7 13 1.58 2,573,126 11.9 Total assets 738,418 $ Loans Selected balance sheet data (period-end) Total capital ratio (c) 14.4 $ 757,336 2,415,689 Investment banking $ 3,762 2,428 $3,576 $ 3,945 2,429 2,448 Treasury services 4,482 Revenue by product Net income 1,749 Income tax expense 4,376 4,397 684 Lending 1,741 $ 6,912 545 $ 1,597 Revenue by client segment Income before income tax expense $1,676 $1,986 Investment banking revenue, gross 575 $ 7,092 revenue Total Commercial Banking net 177 143 174 Other $6,882 2,389 1,081 2,695 4,794 4,533 Net interest income 2,283 2,298 2,349 1,149 1,279 130 116 92 Asset management, administration $ 1,072 Middle Market Banking $ 1,033 4,629 2,610 Total net revenue (b) 7,092 Total noninterest expense 1,375 1,495 1,492 Noncompensation expense 1,014 1,115 1,203 Compensation expense Noninterest expense 41 85 (189) Provision for credit losses 6,912 6,882 $2,838 $3,075 11.2 Corporate Client Banking U.S. 19.4 1 17.8 1 18.2 2 1 Banking fees 8.1% #1 8.5% #1 7.5% Global Investment $ 978 1 13.8 1 9.9 1 8.2 2 Global 12.4 1 11.6 1 11.6 1 U.S. 13.3 1 #1 (a) Source: Dealogic. Reflects the ranking and share of Global Investment Banking fees (b) Long-term debt rankings include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities ("ABS") and mortgage-backed securities; and exclude money market, short-term debt, and U.S. municipal securities. (c) Global equity and equity-related rankings include rights offerings and Chinese A-Shares. (d) M&A and Announced M&A rankings reflect the removal of any withdrawn transactions. U.S. M&A revenue wallet represents wallet from client parents based in the U.S. U.S. announced M&A volumes represents any U.S. involvement ranking. (e) Source: Dealogic. Reflects transaction volume and market share. Global announced M&A is based on transaction value at announcement; because of joint M&A assignments, M&A market share of all participants will add up to more than 100%. All other transaction volume-based rankings are based on proceeds, with full credit to each book manager/equal if joint. Total international net revenue 17,475 16,765 16,448 North America 17,158 18,021 18,314 Total net revenue Loans (period-end) (a) Europe/Middle East/Africa Asia/Pacific Latin America/Caribbean Total international loans North America Total loans Client deposits and other third- party liabilities (average) (a) Europe/Middle East/Africa Asia/Pacific 1,533 $ 3,010 1,340 Latin America/Caribbean JPMorgan Chase & Co./2014 Annual Report 95 Management's discussion and analysis International metrics Year ended December 31, (in millions) Total net revenue (a) 2014 2013 2012 Europe/Middle East/Africa Asia/Pacific $ 11,598 $ 10,689 $ 10,787 4,698 4,736 4,128 1,179 Lending- and deposit-related fees Banking revenue was $11.8 billion, down 3% from the prior year. Investment banking fees were $6.6 billion, up 4% from the prior year. The increase was driven by higher advisory and equity underwriting fees, partially offset by lower debt underwriting fees. Advisory fees were $1.6 billion up 24% on stronger share of fees for completed transactions as well as growth in the industry-wide fee levels, according to Dealogic. Equity underwriting fees were $1.6 billion up 5%, driven by higher industry wide issuance. Debt underwriting fees were $3.4 billion, down 4%, primarily related to lower loan syndication fees on lower industry-wide fee levels and lower bond underwriting fees. The Firm also ranked #1 globally in fees and volumes share across high grade, high yield and loan products. The Firm maintained its #2 ranking for M&A, and improved share of fees both globally and in the U.S. compared to the prior year. Treasury Services revenue was $4.1 billion, down 1% compared with the prior year, primarily driven by lower trade finance revenue as well as the impact of business simplification initiatives, largely offset by higher net interest income from increased deposits. Lending revenue was $1.1 billion, down from $1.7 billion in the prior year, driven by losses, compared with gains in the prior periods, on securities received from restructured loans, as well as lower net interest income. (in millions, except ratios) 110 163 535 Nonaccrual loans held- for-sale and loans at fair value JPMorgan Chase & Co./2014 Annual Report retained(a)(b) 96 (a) Total net revenue is based predominantly on the domicile of the client or location of the trading desk, as applicable. Loans outstanding (excluding loans held-for-sale and loans at fair value), client deposits and other third-party liabilities, and AUC are based predominantly on the domicile of the client. $ 20,549 $ 20,485 $ 18,835 8,331 9,186 8,562 $ 11,987 $ 11,299 $ 10,504 96 Nonaccrual loans Nonaccrual loans: (78) $ (284) December 31, (in millions, except headcount) Selected balance sheet data (period-end) Assets Selected metrics As of or for the year ended December 31, (in millions, except ratios and where otherwise noted) Credit data and quality statistics Net charge-offs/ (recoveries) Nonperforming assets: 2014 2013 2012 $ (12) $ $213,536 $ 189,558 As of or for the year ended $ 383,667 $355,766 166,208 8,950 27,193 22,151 19,992 $ 27,155 $ 29,392 $ 30,266 $ 34,633 $ 34,786 $ 34,762 8,362 Total AUC North America AUC (period-end) (in billions) (a) Total client deposits and other third-party liabilities North America Total international 9.5 All other regions 10,220 56,097 59,905 170,131 175,364 $242,005 11,052 15,301 51,180 54,428 66,933 22,360 $127,326 $ 152,712 $ 143,807 $ 96,409 $ 95,627 $ 109,501 41,822 35,722 40,312 67,679 $ 417,369 Latin America/Caribbean Selected metrics Return on equity was 15% on $56.5 billion of average allocated capital and 17% excluding FVA (effective 2013) and DVA. Provision for credit losses (161) (232) (479) Noninterest expense Compensation expense 11,658 34,762 10,449 Noncompensation expense 12,824 10,909 Total noninterest expense 23,273 21,744 10,835 34,786 34,633 Total net revenue (b) 1,783 $2,635 $2,648 $2,699 2012 2013 2014 Noninterest revenue All other income(a) and commissions Year ended December 31, Selected income statement data Commercial Banking delivers extensive industry knowledge, local expertise and dedicated service to U.S. and U.S. multinational clients, including corporations, municipalities, financial institutions and nonprofit entities with annual revenue generally ranging from $20 million to $2 billion. CB provides financing to real estate investors and owners. Partnering with the Firm's other businesses, CB provides comprehensive financial solutions, including lending, treasury services, investment banking and asset management to meet its clients' domestic and international financial needs. COMMERCIAL BANKING 1,184 23,104 Net interest income 11,175 10,976 11,313 10,537 21,850 Income before income tax expense 11,521 JPMorgan Chase & Co./2014 Annual Report business. The compensation expense to net revenue ratio was 30%. Return on equity was 10% on $61.0 billion of average allocated capital. 2013 compared with 2012 Net income was $8.9 billion, up 2% compared with the prior year. Net revenue was $34.8 billion, flat compared with the prior year. Net revenue in 2013 included a $1.5 billion loss as a result of implementing a FVA framework for OTC derivatives and structured notes. The FVA framework incorporates the impact of funding into the Firm's valuation estimates for OTC derivatives and structured notes and reflects an industry migration towards incorporating the market cost of unsecured funding in the valuation of such instruments. The loss recorded in 2013 was a one-time adjustment arising on implementation of the new FVA framework. Net revenue in 2013 also included a $452 million loss from DVA on structured notes and derivative liabilities, compared with a loss of $930 million in the prior year. Excluding the impact of FVA and DVA, net revenue was $36.7 billion and net income was $10.1 billion, compared with $35.7 billion and $9.2 billion, respectively the prior year. Banking revenue was $12.2 billion, compared with $11.4 billion in the prior year. Investment banking fees were $6.3 billion, up 10% from the prior year, driven by higher equity underwriting fees of $1.5 billion (up 46%) and record debt underwriting fees of $3.5 billion (up 8%), partially offset by lower advisory fees of $1.3 billion (down 12%). Equity underwriting results were driven by higher industry-wide issuance and an increase in share of fees compared with the prior year, according to Dealogic. Industry-wide loan syndication volumes and fees increased as the low-rate environment continued to fuel refinancing activity. The Firm also ranked #1 in industry-wide fee shares across high grade, high yield and loan products. Advisory fees were lower compared with the prior year as industry-wide completed M&A industry-wide fee levels declined 13%. The Firm maintained its #2 ranking and improved share for both announced and completed volumes during the year. Treasury Services revenue was $4.2 billion, down 2% compared with the prior year, primarily reflecting lower trade finance spreads, partially offset by higher net interest income on higher deposit balances. Lending revenue was $1.7 billion, up from $1.4 billion, in the prior year reflecting net interest income on retained loans, fees on lending-related commitments, and gains on securities received from restructured loans. Markets and Investor Services revenue was $22.6 billion compared to $23.4 billion in the prior year. Combined Fixed Income and Equity Markets revenue was $20.6 billion, up from $20.1 billion the prior year. Fixed Income Markets revenue was $15.8 billion slightly higher reflecting consistently strong client revenue and lower losses from the synthetic credit portfolio, which was partially offset by lower rates-related revenue given an uncertain rate outlook and low spread environment. Equities Markets revenue was 93 Management's discussion and analysis $4.8 billion up 8% compared with the prior year driven by higher revenue in derivatives and cash equities products and Prime Services primarily on higher balances. Securities Services revenue was $4.1 billion compared with $4.0 billion in the prior year on higher custody and fund services revenue primarily driven by higher assets under custody of $20.5 trillion. Credit Adjustments & Other was a loss of $2.1 billion predominantly driven by FVA (effective 2013) and DVA. The provision for credit losses was a benefit of $232 million, compared with a benefit of $479 million in the prior year. The 2013 benefit reflected lower recoveries as compared with 2012 as the prior year benefited from the restructuring of certain nonperforming loans. Net recoveries were $78 million, compared with $284 million in the prior year reflecting a continued favorable credit environment with stable credit quality trends. Nonperforming loans were down 57% from the prior year. Noninterest expense was $21.7 billion slightly down compared with the prior year, driven by lower compensation expense, offset by higher noncompensation expense related to higher litigation expense as compared with the prior year. The compensation ratio, excluding the impact of DVA and FVA (effective 2013), was 30% and 32% for 2013 and 2012, respectively. Noninterest expense was $23.3 billion, up 7% compared to the prior year as a result of higher legal expense and investment in controls. This was partially offset by lower performance-based compensation expense as well as the impact of business simplification, including the sale or liquidation of a significant part of the physical commodities Revenue Markets & Investor Services revenue was $22.8 billion, up 1% from the prior year. Fixed Income Markets revenue was $13.8 billion down 13% from the prior year driven by lower revenues in Fixed Income primarily from credit-related and rates products as well as the impact of business simplification. Equity Markets revenue was $4.9 billion up 1% as higher prime services revenue was partially offset by lower equity derivatives revenue. Securities Services revenue was $4.4 billion, up 6% from the prior year, primarily driven by higher net interest income on increased deposits and higher fees and commissions. Credit Adjustments & Other revenue was a loss of $272 million driven by net CVA losses partially offset by gains, net of hedges, related to FVA/DVA. The prior year was a loss of $2.1 billion (including the FVA implementation loss of $1.5 billion and DVA losses of $452 million). 2014 compared with 2013 Income tax expense 4,596 13,274 4,387 13,391 4,719 Net income $ 6,925 $ 8,887 $ 8,672 Note: As discussed on pages 79-80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation. 92 (a) Return on equity excluding FVA (effective 2013) and DVA, a non-GAAP financial measure, was 17% and 19% for the years ended December 31, 2013 and 2012, respectively. (b) Overhead ratio excluding FVA (effective 2013) and DVA, a non-GAAP financial measure, was 59% and 61% for the years ended December 31, 2013 and 2012, respectively. (c) Compensation expense as a percentage of total net revenue excluding FVA (effective 2013) and DVA, a non-GAAP financial measure, was 30% and 32% for the years ended December 31, 2013 and 2012, respectively. (d) Includes results of the synthetic credit portfolio that was transferred from the CIO effective July 2, 2012. (e) Consists primarily of credit valuation adjustments ("CVA") managed by the credit portfolio group, and FVA (effective 2013) and DVA on OTC derivatives and structured notes. Results are presented net of associated hedging activities and net of CVA and FVA amounts allocated to Fixed Income Markets and Equity Markets. Prior to January 1, 2014, CIB provided several non-GAAP financial measures excluding the impact of implementing the FVA framework (effective 2013) and DVA on: net revenue, net income, compensation ratio, overhead ratio, and return on equity. Beginning in the first quarter 2014, the Firm did not exclude FVA and DVA from its assessment of business performance; however, the Firm continues to present these non-GAAP measures for the periods prior to January 1, 2014, as they reflected how management assessed the underlying business performance of the CIB in those prior periods. In addition, the ratio for the allowance for loan losses to end-of- period loans, also a non-GAAP financial measure, is JPMorgan Chase & Co./2014 Annual Report calculated excluding the impact of consolidated Firm- administered multi-seller conduits and trade finance, to provide a more meaningful assessment of CIB's allowance coverage ratio. These measures are used by management to assess the underlying performance of the business and for comparability with peers. Net income was $6.9 billion, down 22% compared with $8.9 billion in the prior year. These results primarily reflected lower revenue as well as higher noninterest expense. Net revenue was $34.6 billion, flat compared with the prior year. Global Overhead ratio Loan syndications Fixed Income asset class (period-end) in billions: Assets under custody ("AUC") by 7 0 9 $ 12,328 $ 11,903 $ 11,745 Return on common equity 2012 2013 2014 where otherwise noted) (in millions, except ratios and December 31, Market risk-related revenue - trading loss days(a) Equity Other(b) 6,524 1,697 35,783 30,752 $355,766 $383,667 $417,369 25,713 Trade finance loans (period-end) party liabilities (average) (c) Client deposits and other third $ 18,835 $ 20,485 $ 20,549 Total AUC 5,637 1,453 1,669 6,913 As of or for the year ended (a) Market risk-related revenue is defined as the change in value of: principal transactions revenue; trading-related net interest income; brokerage commissions, underwriting fees or other revenue; and revenue from syndicated lending facilities that the Firm intends to distribute; gains and losses from DVA and FVA are excluded. Market risk-related revenue - trading loss days represent the number of days for which the CIB posted losses under this measure. The loss days determined under this measure differ from the loss days that are determined based on the disclosure of market risk-related gains and losses for the Firm in the VaR back-testing discussion on pages 134-135. Business metrics 94 Loans: 74,874 70,353 64,833 receivables Trading assets-derivative Loans retained(a) 312,944 317,535 instruments Trading assets-debt and equity $ 859,071 $ 854,670 $ 854,712 Assets 321,585 95,764 104,864 110,100 (a) Loans retained includes credit portfolio loans, trade finance loans, other held- for-investment loans and overdrafts. 52,022 52,250 51,129 Headcount 3,502 113,602 47,500 56,500 61,000 Equity 5,158 110,022 103,363 Total loans 7,599 loans at fair value Loans held-for-sale and JPMorgan Chase & Co./2014 Annual Report (b) Consists of mutual funds, unit investment trusts, currencies, annuities, insurance contracts, options and other contracts. (c) Client deposits and other third party liabilities pertain to the Treasury Services and Securities Services businesses, and include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased and securities loaned or sold under repurchase agreements) as part of their client cash management program. League table results - IB Fee Share(a) Long-term debt(b) Long-term debt (b) 1 11.5 1 12.0 Global 1 U.S. 1 #1 7.2% #1 7.3% 11.8 8.0 1 8.2 1 11.6 1 11.6 U.S. 1 7.1 1 7.2 1 6.7 Global 1 8.3 1 #1 6.8% Global #1 2013 2014 December 31, Year ended Fee Share Rankings Share Rankings Share Rankings December 31, Fee Fee Year ended 2012 2013 2014 League table results. volumes(e) Market Share Rankings (average) Market Share Rankings Market 7.8% 11.1 #1 1 11.5 1 10.7 U.S. 8.3% #1 7.6% Global equity-related equity-related Debt, equity and Debt, equity and 2012 Share Rankings Loan syndications Selected balance sheet data (a) Loans retained includes credit portfolio loans, trade finance loans, other held- for-investment loans and overdrafts. 7.1 1 Global(c) 7.6 3 8.2 2 2 9.6 2 11.3 2 10.1 2 U.S. 8.4 3 7.1 180 11 1 U.S. 11.3 1 11.7 1 11.6 1 Equity and equity- Equity and equity- related related Global(c) U.S. 254 11.0 12.1 2 23.5 7.7 2 U.S. 27.8 21.6 2 ~ 2 2 20.0 2 24.3 2 36.4 Global 2 6.5 2 7.8 10.4 4 5 M&A(d) M&A announced(d) Global 8.2 2 7.6 U.S. 10.0 2 8.8 2 2 2 1,935 Total nonaccrual loans 121 243 672 940 retained(a)(b) nonaccrual loans Allowance for loan losses to Nonaccrual loans to total 2.52 1.82 and conduits excluding trade finance 2012 2013 2014 2.02 period-end loans 0.12 0.32 5,749 115,250 47,500 11,913 107,540 56,500 61,000 Equity 5,567 101,976 Total loans loans at fair value Loans held-for-sale and 109,501 95,627 96,409 Loans retained(a) Loans: $ 861,819 $ 843,577 $ 876,107 0.68 period-end loans retained, Allowance for loan losses to 1.19 1.15 Allowance for loan losses Allowance for credit losses: 1,092 838 463 Total nonperforming assets 64 80 67 239 415 275 Derivative receivables Assets acquired in loan satisfactions 789 343 1,034 (b) Allowance for loan losses of $18 million, $51 million and $153 million were held against these nonaccrual loans at December 31, 2014, 2013 and 2012, respectively. 1,096 Allowance for lending- related commitments 1.07 retained(a) period-end loans Allowance for loan losses to (0.26)% (0.07)% (0.01)% Net charge-off/(recovery) rate(a) 1,773 1,621 1,473 Total allowance for credit losses 473 525 439 1,300 1,851 $ 1,627 Commercial Term Lending 8.8 7.3 6.7 Credit Card (c) 0.70 0.80 1.02 Open accounts 64.6 65.3 64.5 Nonperforming assets(e) $ 411 $ New accounts opened 280 265 Accounts with sales Allowance for loan losses: activity 34.0 32.3 30.6 Credit Card $ 3,439 $ 3,795 $ 5,501 % of accounts acquired $ 90+ day delinquency rate - $ 381.1 $ 419.5 125,113 52,961 9,987 Total loans Business metrics $ 188,061 123,613 50,748 11,049 $ 185,410 125,464 Delinquency rates 48,413 30+ day delinquency rate: 12,507 $ 186,384 Credit Card (c) 1.44 1.67 2.10 Auto 1.23 1.15 $ 465.6 Sales volume (in billions) 1.87 1.58 1.42 delinquency rate online Total 30+ day Credit Card, excluding 2.13 2.56 2.35 Student(d) 1.25 Commercial Card 56% 55% 51% 2.18 2.49 3.41 The following are brief descriptions of selected business metrics within Card, Merchant Services & Auto. 1,843 Merchant Services processes transactions for merchants. Total transactions - Number of transactions and authorizations processed for merchants. Commercial Card provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and business-to-business payment solutions. Sales volume - Dollar amount of cardmember purchases, net of returns. Open accounts - Cardmember accounts with charging privileges. Auto origination volume - Dollar amount of auto loans and leases originated. (a) Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $53 million of charge-offs of Chapter 7 loans. Excluding these incremental charge-offs, net charge-offs for the year ended December 31, 2012 would have been $135 million, and the net charge-off rate would have been 0.28%. (b) Average credit card loans included loans held-for-sale of $509 million, $95 million and $433 million for the years ended December 31, 2014, 2013 and 2012, respectively. These amounts are excluded when calculating the net charge-off rate. (c) Period-end credit card loans included loans held-for-sale of $3.0 billion and $326 million at December 31, 2014 and 2013, respectively. There were no loans held-for-sale at December 31, 2012. These amounts are excluded when calculating delinquency rates and the allowance for loan losses to period-end loans. (d) Excluded student loans insured by U.S. government agencies under the FFELP of $654 million, $737 million and $894 million at December 31, 2014, 2013 and 2012, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee. (e) Nonperforming assets excluded student loans insured by U.S. government agencies under the FFELP of $367 million, $428 million and $525 million at December 31, 2014, 2013 and 2012, respectively, that are 90 or more days past due. These amounts have been excluded from nonaccrual loans based upon the government guarantee. 90 00 JPMorgan Chase & Co./2014 Annual Report 11,638 11,462 Net interest income $ 3,887 $ 3,977 $ 3,593 loans Noninterest revenue 2012 2013 2014 (in millions, except ratios) Year ended December 31, Card Services supplemental information Revenue Student 23.4 27.5 Auto & Student 749 953 954 Merchant Services (Chase Paymentech Solutions) Total allowance for loan losses $ 4,188 $ 4,748 6,455 Merchant processing volume (in billions) $ 847.9 $ 750.1 $ 655.2 Allowance for loan losses to period-end loans: (in billions) Total allowance for loan losses to period-end Origination volume Auto 4.30% 1.55 2.98% 1.51 26.1 2.69% 1.17 29.5 35.6 38.1 (in billions) Credit Card (c) Total transactions Auto & Student 2.96 2.36 2.12 2013 2014 Noninterest revenue All other income Card income As of or for the year Selected income statement data Card, Merchant Services & Auto 11.7 21% 45 31% 43 43 Equity (period-end and average) $16,500 $ 19,000 $ 15,500 6,752 89 JPMorgan Chase & Co./2014 Annual Report Noninterest expense was $8.1 billion, a decrease of $138 million, or 2%, from the prior year. This decrease was due to one-time expense items recognized in the prior year related to the exit of a non-core product and the write-off of intangible assets associated with a non-strategic relationship. The reduction in expenses was partially offset by increased auto lease depreciation and payments to customers required by a regulatory Consent Order during 2013. The provision for credit losses was $2.7 billion, compared with $4.0 billion in the prior year. The current-year provision reflected lower net charge-offs and a $1.7 billion reduction in the allowance for loan losses due to lower estimated losses reflecting improved delinquency trends and restructured loan performance. The prior-year provision included a $1.6 billion reduction in the allowance for loan losses. The Credit Card net charge-off rate was 3.14%, down from 3.95% in the prior year; and the 30+ day delinquency rate was 1.67%, down from 2.10% in the prior year. The Auto net charge-off rate was 0.31%, down from 0.39% in the prior year. Net revenue was $18.9 billion, flat compared with the prior year. Net interest income was $13.6 billion, down $261 million, or 2%, from the prior year. The decrease was primarily driven by spread compression in Credit Card and Auto and lower average credit card loan balances, largely offset by the impact of lower revenue reversals associated with lower net charge-offs in Credit Card. Noninterest revenue was $5.3 billion, an increase of $229 million, or 4%, compared with the prior year primarily driven by higher net interchange income, auto lease income and merchant servicing revenue, largely offset by lower revenue from an exited non-core product and a gain on an investment security recognized in the prior year. Card net income was $4.9 billion, an increase of $808 million, or 20%, compared with the prior year, driven by lower provision for credit losses. 2012 2013 compared with 2012 The provision for credit losses was $3.4 billion, compared with $2.7 billion in the prior year. The current-year provision reflected lower net charge-offs and a $554 million reduction in the allowance for loan losses. The reduction in the allowance for loan losses was primarily related to a decrease in the asset-specific allowance resulting from increased granularity of the impairment estimates and lower balances related to credit card loans modified in TDRs, runoff in the student loan portfolio, and lower estimated losses in auto loans. The prior-year provision included a $1.7 billion reduction in the allowance for loan losses. Net revenue was $18.3 billion, down $573 million or 3% compared with the prior year. Net interest income was $13.2 billion, a decrease of $409 million, or 3%, from the prior year primarily driven by spread compression in Credit Card and Auto, partially offset by higher average loan balances. Noninterest revenue was $5.2 billion, down $164 million, or 3%, from the prior year. The decrease was primarily driven by higher amortization of new account origination costs and the impact of non-core portfolio exits, largely offset by higher auto lease income and net interchange income from higher sales volume. Card net income was $4.1 billion, a decrease of $833 million, or 17%, compared with the prior year, predominantly driven by higher provision for credit losses and lower net revenue. 2014 compared with 2013 (a) Included operating lease depreciation expense of $1.2 billion, $972 million and $817 million for the years ended December 31, 2014, 2013 and 2012, respectively. 24% Noninterest expense was $8.2 billion, up $98 million, or 1% from the prior year primarily driven by higher auto lease depreciation expense and higher investment in controls, predominantly offset by lower intangible amortization and lower remediation costs. Management's discussion and analysis 1,009 (in millions, except ratios) $ 4,099 $ 4,907 $ 4,074 Net income 8,142 6,708 expense Income before income tax 8,216 8,078 8,176 Noninterest expense (a) 3,953 2,669 3,432 Provision for credit losses 18,921 Revenue $ 4,173 993 $ 4,289 1,041 $ 4,092 5,166 ended December 31, 5,330 13,150 13,559 5,101 13,820 Total net revenue 18,316 18,889 Net interest income 11,745 Selected metrics (in millions, except ratios 11,558 Total net charge-offs $ 3,985 $ 4,370 $ 5,509 Total loans $ 194,935 $ 191,089 $ 189,464 Net charge-off rate: Selected balance sheet data (average) Credit Card (b) Auto(a) 2.75% 3.14% 3.95% 0.34 Total net charge-off rate Auto Credit Card Loans: 3.01 3.01 377 3.75 $ 197,661 $ 198,265 $ 202,609 Total assets 0.39 0.31 Student As of or for the year ended December 31, 333 Student and where otherwise noted) Selected balance sheet Selected metrics As of or for the year ended December 31, (in millions, except ratios) 2014 2013 2012 2014 2013 2012 Credit data and quality statistics data (period-end) Net charge-offs: Loans: Credit Card $ 3,429 49,913 52,757 10,541 188 158 181 Auto(a) 375 $ 127,993 $ 131,048 54,536 9,351 Student Auto Credit Card 4,944 3,879 $ 127,791 Total net revenue Card Services includes the Credit Card and Merchant Services businesses. 15,615 Loans held-for-sale and 119,218 131,100 140,982 $ 165,111 $ 185,776 $ 191,857 $ 128,208 $ 137,138 $ 148,506 3,885 3,975 4,840 8,552 loans at fair value 11,024 43,512 48,925 54,038 21,707 20,925 22,695 $ 53,635 $ 52,289 $ 50,552 9,500 13,500 1,388 $ 137,138 $ 128,208 Total loans Loans retained Loans: Total assets 13,298 782 930 882 6,117 6,848 7,262 Headcount $ 120,100 $ 141,764 $ 132,030 Total Commercial Banking loans 4,085 3,711 4,512 8,562 9,582 12,080 40,872 45,989 51,120 19,572 $ 141,764 $ 132,030 $ 120,100 Client deposits and other third-party liabilities 204,017 14,000 15,055 Selected balance sheet data (average) 195,912 9,500 Average loans by client segment Middle Market Banking Corporate Client Banking Commercial Term Lending Real Estate Banking Other $ 52,444 $ 51,830 $ 47,009 21,608 20,918 Equity Total Commercial Banking loans Middle Market Banking Corporate Client Banking Commercial Term Lending Real Estate Banking Other Period-end loans by client segment Net revenue was a record $7.1 billion, an increase of $180 million, or 3%, from the prior year. Net interest income was $4.8 billion, up by $165 million, or 4%, driven by higher loan balances and proceeds from a lending-related workout, partially offset by lower purchase discounts recognized on loan repayments. Noninterest revenue was $2.3 billion, flat compared with the prior year. Net income was $2.6 billion, a decrease of $51 million, or 2%, from the prior year, driven by an increase in noninterest expense and the provision for credit losses, partially offset by an increase in net revenue. 2013 compared with 2012 Noninterest expense was $2.7 billion, an increase of $85 million, or 3%, from the prior year, largely reflecting higher investments in controls. Net revenue was $6.9 billion, a decrease of $210 million, or 3%, compared with the prior year. Net interest income was $4.5 billion, a decrease of $261 million, or 5%, reflecting yield compression, the absence of proceeds received in the prior year from a lending-related workout, and lower purchase discounts recognized on loan repayments, partially offset by higher loan balances. Noninterest revenue was $2.3 billion, up $51 million, or 2%, reflecting higher investment banking revenue largely offset by business simplification and lower lending fees. Net income was $2.6 billion, flat compared with the prior year, reflecting lower net revenue and higher noninterest expense, predominantly offset by a lower provision for credit losses. 2014 compared with 2013 (b) Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities that provide loans to qualified businesses in low- income communities, as well as tax-exempt income from municipal bond activity of $462 million, $407 million and $381 million for the years ended December 31, 2014, 2013 and 2012, respectively. (a) Includes revenue from investment banking products and commercial card transactions. 28% 35 19% 37 18% 39 Overhead ratio Return on common equity Financial ratios $ 6,912 $ 7,092 1,252 1,239 1,206 Real Estate Banking 495 561 Noninterest expense was $2.6 billion, an increase of $221 million, or 9%, from the prior year, reflecting higher product- and headcount-related expense. 450 362 366 403 Total Commercial Banking net revenue $6,882 Other 98 Note: As discussed on pages 79-80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation. 97 Equity $ 148,506 14,000 1,212 845 Loans held-for-sale and loans at fair value Total loans 126,996 135,750 147,661 Loans retained $ 190,782 $ 181,502 $ 195,267 2012 2013 2014 Loans: Total assets Selected balance sheet data (period-end) Management's discussion and analysis CB revenue comprises the following: Lending includes a variety of financing alternatives, which are predominantly secured by receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset- based structures, leases, commercial card products and standby letters of credit. Treasury services includes revenue from a broad range of products and services that enable CB clients to manage payments and receipts, as well as invest and manage funds. Investment banking includes revenue from a range of products that provide CB clients with sophisticated capital- raising alternatives, as well as balance sheet and risk management tools through advisory, equity underwriting, and loan syndications. Revenue from Fixed income and Equity market products used by CB clients is also included. Investment banking revenue, gross, represents total revenue related to investment banking products sold to CB clients. Other product revenue primarily includes tax-equivalent adjustments generated from Community Development Banking activities and certain income derived from principal transactions. JPMorgan Chase & Co./2014 Annual Report CB is divided into four primary client segments: Middle Market Banking, Corporate Client Banking, Commercial Term Lending, and Real Estate Banking. Corporate Client Banking covers clients with annual revenue generally ranging between $500 million and $2 billion and focuses on clients that have broader investment banking needs. Commercial Term Lending primarily provides term financing to real estate investors/owners for multifamily properties as well as office, retail and industrial properties. Real Estate Banking provides full-service banking to investors and developers of institutional-grade real estate investment properties. Other primarily includes lending and investment activities within the Community Development Banking and Chase Capital businesses. Selected metrics As of or for the year ended December 31, (in millions, except headcount) Middle Market Banking covers corporate, municipal and nonprofit clients, with annual revenue generally ranging between $20 million and $500 million. JPMorgan Chase & Co./2014 Annual Report 198,356 13,500 23,458 The Corporate & Investment Bank, comprised of Banking and Markets & Investor Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, government and municipal entities. Within Banking, the CIB offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Also included in Banking is Treasury Services, which includes transaction services, comprised primarily of cash management and liquidity solutions, and trade finance products. The Markets & Investor Services segment of the CIB is a global market- maker in cash securities and derivative instruments, and also offers sophisticated risk management solutions, prime brokerage, and research. Markets & Investor Services also includes the Securities Services business, a leading global custodian which includes custody, fund accounting and administration, and securities lending products sold principally to asset managers, insurance companies and public and private investment funds. (a) Included FVA (effective 2013) and DVA on OTC derivatives and structured notes, measured at fair value. FVA and DVA gains/(losses) were $468 million and $(1.9) billion for the years ended December 31, 2014 and 2013, respectively. DVA losses were ($930) million for the year ended December 31, 2012. (b) Included tax-equivalent adjustments, predominantly due to income tax credits related to affordable housing and alternative energy investments, as well as tax- exempt income from municipal bond investments, of $2.5 billion, $2.3 billion and $2.0 billion for the years ended December 31, 2014, 2013 and 2012, respectively. Selected income statement data Year ended December 31, (in millions, except ratios) Financial ratios 23,810 Return on common equity(a) Overhead ratio (b) 2014 2013 2012 10% 15% 18% CORPORATE & INVESTMENT BANK 67 63 Compensation expense as percentage of total net revenue(c) 30 31 33 Revenue by business Advisory Percentage of average loans: $ 1,315 $ 1,491 1,571 1,499 1,026 3,372 63 15,632 Provision for credit losses 3,079 Noninterest revenue Net interest income Total net revenue 2.87% 3.22% 3.10% 9.16 9.41 9.36 12.03 12.63 12.46 JPMorgan Chase & Co./2014 Annual Report 91 93 Management's discussion and analysis $ 2,179 3,444 Noninterest expense 6,152 6,245 6,566 3,517 Income before income tax 5,824 7,191 5,622 Net income $ 3,547 $ 4,340 expense 3,252 Equity underwriting Debt underwriting 6,570 Revenue (in millions) Year ended December 31, Selected income statement data $34,762 $34,786 $34,633 Total net revenue 23,355 22,615 22,788 Services Total Markets & Investor 2012 2013 Investment banking fees Total investment banking fees $ 6,570 $ 6,331 $ 5,769 8,947 Noninterest revenue 1,593 1,512 All other income 4,693 4,713 4,687 administration and commissions Asset management, 1,948 1,884 1,742 Lending- and deposit-related fees 9,510 9,289 Principal transactions (a) 2014 3,426 4,448 15,701 Equity Markets 4,861 4,803 (794) Securities Services Fixed Income Markets(d) 11,407 12,171 4,351 11,845 Total Banking 4,100 15,832 4,000 (272) 1,389 1,669 1,130 Lending 4,249 4,171 (2,120) 4,145 Treasury Services 5,769 6,331 Credit Adjustments & Other(e) 13,848 Firmwide structures for risk governance. Risk is an inherent part of JPMorgan Chase's business activities. When the Firm extends a consumer or wholesale loan, advises customers on their investment decisions, makes markets in securities, or conducts any number of other services or activities, the Firm takes on some degree of risk. The Firm's overall objective in managing risk is to protect the safety and soundness of the Firm, avoid excessive risk taking, and manage and balance risk in a manner that serves the interest of our clients, customers and shareholders. Ownership of risk management within each line of ENTERPRISE-WIDE RISK MANAGEMENT JPMorgan Chase & Co./2014 Annual Report The carrying value of the private equity portfolio at December 31, 2013 was $7.9 billion, down from $8.1 billion at December 31, 2012. The decrease in the portfolio was predominantly driven by sales of investments, partially offset by new investments and unrealized gains. 2013 compared with 2012 2014 compared with 2013 (b) Unfunded commitments to third-party private equity funds were $147 million, $215 million and $370 million at December 31, 2014, 2013 and 2012, respectively. business and corporate functions; and (a) For more information on the Firm's methodologies regarding the valuation of the Private Equity portfolio, see Note 3. For information on the sale of a portion of the Private Equity business in January 2015, see Note 2. Cost $ Total private equity portfolio Carrying value The Firm's approach to risk management covers a broad spectrum of risk areas, such as credit, market, liquidity, model, structural interest rate, principal, country, operational, fiduciary and reputation risk. • The Firm believes that effective risk management requires: Acceptance of responsibility, including identification and escalation of risk issues, by all individuals within the Firm; 5,866 $ 7,868 $ 8,074 6,281 8,491 8,897 The carrying value of the private equity portfolio at December 31, 2014 was $5.9 billion, down from $7.9 billion at December 31, 2013. The decrease in the portfolio was predominantly driven by sales of investments, partially offset by unrealized gains. except ratios) 341 Nonperforming assets 35 $ 43 $ (7) $ Net charge-offs/(recoveries) statistics Credit data and quality 2012 2013 2014 December 31, (in millions, As of or for the year ended Selected metrics (continued) Firmwide Risk Management is overseen and managed on an enterprise-wide basis. The Firm's Chief Executive Officer ("CEO"), Chief Financial Officer ("CFO"), Chief Risk Officer ("CRO") and Chief Operating Officer ("COO") develop and set the risk management framework and governance structure for the Firm, which is intended to provide comprehensive controls and ongoing management of the major risks inherent in the Firm's business activities. The Firm's risk management framework is intended to create a culture of transparency, awareness and personal responsibility through reporting, collaboration, discussion, escalation and sharing of information. The CEO, CFO, CRO and COO are ultimately responsible and accountable to the Firm's Board of Directors. Nonaccrual loans: Nonaccrual loans retained(a) 317 471 Total nonperforming assets 14 15 10 satisfactions Assets acquired in loan 673 529 514 Total nonaccrual loans 29 43 14 and loans at fair value Nonaccrual loans held-for-sale 644 331 The Firm's risk culture strives for continual improvement through ongoing employee training and development, as well as talent retention. The Firm also approaches its incentive compensation arrangements through an integrated risk, compensation and financial management framework to encourage a culture of risk awareness and personal accountability. Percentage of mutual fund assets under management in funds ranked in the 1st or 2nd quartile (one, three and five years): All quartile rankings, the assigned peer categories and the asset values used to derive this analysis are sourced from the fund ranking providers mentioned in footnote (b). Quartile rankings are done on the net-of-fee absolute return of each fund. The data providers re- denominate the asset values into USD. This % of AUM is based on fund performance and associated peer rankings at the share class level for U.S. domiciled funds, at a "primary share class" level to represent the quartile ranking of Luxembourg, U.K. and Hong Kong funds and at the fund level for all other funds. The "primary share class", as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and in most cases will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). Where peer group rankings given for a fund are in more than one "primary share class" territory both rankings are included to reflect local market competitiveness (applies to "Offshore Territories" and "HK SFC Authorized" funds only). Past performance is not indicative of future results. 105 1,114 1,009 Private Banking $ Institutional Retail 428 $ 827 489 361 $ 777 318 Total assets under management $ 1,744 $ 1,598 $ 1,426 741 Client assets 460 367 Europe/Middle East/Africa 1,243 $ North America 45 669 Total client assets $ 2,387 $ 2,343 $ 2,095 Memo: Assets under management Europe/Middle East/Africa Asia/Pacific $ 329 $ 305 $ 258 126 132 114 Alternatives client assets (a) 166 158 142 Latin America/Caribbean 46 47 Assets by client segment 391 $ 367 $ 317 1,508 589 477 Total client assets $ 2,387 $ 2,343 $ 2,095 Total client assets $ 2,387 $ 2,343 $ 2,095 (a) Regional revenue is based on the domicile of the client. (a) Represents assets under management, as well as client balances in brokerage accounts. 102 JPMorgan Chase & Co./2014 Annual Report CORPORATE The Corporate segment comprises Private Equity, Treasury and Chief Investment Office ("CIO") and Other Corporate, which includes corporate staff units and expense that is centrally managed. Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm's capital plan. The major Other Corporate units include Real Estate, Enterprise Technology, Legal, Compliance, Finance, Human Resources, Internal Audit, Risk Management, Oversight & Control, Corporate Responsibility and various Other Corporate groups. Other centrally managed expense includes the Firm's occupancy and pension-related expenses that are subject to allocation to the businesses. Selected income statement data 2014 2013 1,679 1,707 North America 741 Total assets under management $ 1,744 $ 1,598 $ 1,426 Asia/Pacific 174 180 160 Private Banking 745 $ Retail 1,057 $ 835 495 977 $ 877 Latin America/Caribbean 115 117 110 777 Institutional 2012 643 $ 12,028 $ 11,405 $ 10,010 48 23 48 86 73 $ 1,744 $ 1,598 $ 1,426 $ 2,343 $ 2,095 $ 1,921 118 80 (74) 168 60 114 $ 2,387 $ 2,343 $ 2,095 International metrics 42 December 31, 8 5 2012 Assets under management rollforward Beginning balance Net asset flows: Liquidity Fixed income Equity Multi-asset and alternatives Market/performance/other impacts Ending balance, December 31 Client assets rollforward Beginning balance Net asset flows Market/performance/other impacts Ending balance, December 31 $ 1,598 $ 1,426 $ 1,336 18 (4) (41) 33 8 27 34 (in billions) 2014 2013 2012 958 Multi-asset and alternatives 549 447 361 Latin America/Caribbean 841 879 773 Total assets under management 1,744 1,598 1,426 North America 7,908 7,512 6,638 Custody/brokerage/administration/ Total net revenue 1,133 1,881 $ 1,641 2,080 $ 1,199 Asia/Pacific Year ended December 31, (in billions, Assets by asset class Liquidity $ 461 $ 451 $ 458 except where otherwise noted) Total net revenue (in millions)(a) 2014 2013 deposits 2012 359 330 330 Europe/Middle East/Africa $ Equity 375 370 277 Fixed income 563 $ (4,268) 666 2,024 2,434 Year ended December 31, (in millions, except headcount) Mortgage loans (period-end) 2,834 3,779 7,037 (a) Period-end investment securities included held-to-maturity securities of $49.3 billion and $24.0 billion at December 31, 2014, and 2013, respectively. Held-to- maturity securities as of December 31, 2012, were not material. Private Equity portfolio Selected income statement and balance sheet data Year ended December 31, (in millions) 2014 2013 2012 Private equity gains/(losses) Realized gains Unrealized gains/(losses)(a) $ 1,164 $ (170) $ 17 43 734 10,241 639 5,145 Mortgage loans (average) For further information on liquidity and funding risk, see Liquidity Risk Management on pages 156-160. For information on interest rate, foreign exchange and other risks, Treasury and CIO Value-at-risk ("VaR") and the Firm's structural interest rate-sensitive revenue at risk, see Market Risk Management on pages 131-136. 104 Selected income statement and balance sheet data As of or for the year ended December 31, (in millions) 2014 2013 2012 Securities gains 71 $ 659 $ 2,028 Investment securities portfolio (average) 349,285 353,712 358,029 Investment securities portfolio (period-end)(a) 343,146 347,562 365,421 3,308 Total direct investments Third-party fund investments 1,207 564 893 1,077 578 Privately held direct securities Carrying value 4,555 5,065 5,379 Cost 5,275 6,022 6,584 Third-party fund investments (b) Carrying value 433 1,768 2,117 Cost 423 1,797 1,963 Quoted public value 350 672 583 656 34 137 134 Total private equity gains/(losses) (b) $ 1,241 $ 701 $ 790 (a) Includes reversals of unrealized gains and losses that were recognized in prior periods and have now been realized. Treasury and CIO achieve the Firm's asset-liability management objectives generally by investing in high- quality securities that are managed for the longer-term as part of the Firm's investment securities portfolio. Treasury and CIO also use derivatives to meet the Firm's asset- liability management objectives. For further information on derivatives, see Note 6. The investment securities portfolio primarily consists of U.S. and non-U.S. government securities, agency and nonagency mortgage-backed securities, other asset-backed securities, corporate debt securities and obligations of U.S. states and municipalities. At December 31, 2014, the investment securities portfolio was $343.1 billion, and the average credit rating of the securities comprising the portfolio was AA+ (based upon external ratings where available and where not available, based primarily upon internal ratings that correspond to ratings as defined by S&P and Moody's). See Note 12 for further information on the details of the Firm's investment securities portfolio. (b) Included in principal transactions revenue in the Consolidated statements of income. 2014 2013 2012 December 31, (in millions) Publicly held securities Carrying value $ 878 $ 1,035 $ 578 Cost Private equity portfolio information (a) Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm's capital plan. The risks managed by Treasury and CIO arise from the activities undertaken by the Firm's four major reportable business segments to serve their respective client bases, which generate both on- and off-balance sheet assets and liabilities. Treasury and CIO overview months ended September 30, 2012. Net interest income in 2013 was a loss of $2.7 billion compared with a loss of $1.7 billion in the prior year, primarily due to low interest rates and limited reinvestment opportunities. Net interest income improved in the fourth quarter of 2013 due to higher interest rates and better reinvestment opportunities. Other Corporate reported a net loss of $5.6 billion, compared with a net loss of $221 million in the prior year. Noninterest revenue in 2013 was $1.8 billion, down 2% compared with the prior year. In 2013, noninterest revenue included gains of $1.3 billion and $493 million on the sales of Visa shares and One Chase Manhattan Plaza, respectively. Noninterest revenue in the prior year included a $1.1 billion benefit for the Washington Mutual bankruptcy settlement and a $665 million gain from the recovery on a Bear Stearns-related subordinated loan. Noninterest expense of $9.7 billion was up $5.9 billion compared with the prior year. Included in 2013 noninterest expense was $10.2 billion of legal expense, including reserves for litigation and regulatory proceedings, compared with $3.7 billion of expense for additional litigation reserves, largely for mortgage-related matters, in the prior year. (37) Noninterest expense Compensation expense 2,888 2,299 2,221 Noncompensation expense (b) 4,589 13,208 Subtotal 7,477 15,507 6,972 9,193 Net expense allocated to other businesses (6,318) Total noninterest expense 1,159 (5,252) 10,255 (4,634) 4,559 (28) (35) Provision for credit losses (2,072) Revenue Principal transactions $ 1,197 $ Securities gains 71 All other income 704 Income/(loss) before income 1,864 1,972 3,093 Net interest income (1,960) (3,115) 190 (2,262) Total net revenue(a) 12 (22) Noninterest revenue 2013 tax expense/(benefit) Income tax expense/(benefit) Total net income/(loss) Total assets (period-end) Headcount 319 (2,718) (221) $ 864 $ (6,756) $ (2,620) $931,705 $ 805,987 $ 725,251 26,047 20,717 17,758 Note: As discussed on pages 79-80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation. (a) Included tax-equivalent adjustments, predominantly due to tax-exempt income from municipal bond investments of $730 million, $480 million and $443 million for the years ended December 31, 2014, 2013 and 2012, respectively. (b) Included legal expense of $821 million, $10.2 billion and $3.7 billion for the years ended December 31, 2014, 2013 and 2012, respectively. 2014 compared with 2013 Net income was $864 million, compared with a net loss of $6.8 billion in the prior year. Private Equity reported net income of $400 million, compared with net income of $285 million in the prior year, primarily due to higher net gains on sales, largely offset by higher noninterest expense related to goodwill impairment. Treasury and CIO reported a net loss of $1.2 billion, compared with a net loss of $1.5 billion in the prior year. Net revenue was a loss of $1.3 billion, compared with a loss of $2.1 billion in the prior year. Current year net interest income was a loss of $1.7 billion compared with a loss of $2.7 billion in the prior year, primarily reflecting higher yields on investment securities. Securities gains were $71 million, compared to $659 million in the prior year, reflecting lower repositioning activity of the investment securities portfolio in the current period. Other Corporate reported net income of $1.6 billion, compared with a net loss of $5.6 billion in the prior year. Current year noninterest revenue was $353 million compared with $1.8 billion in the prior year. Prior year noninterest revenue included gains of $1.3 billion and $493 million on the sales of Visa shares and One Chase Manhattan Plaza, respectively. The current year included $821 million of legal expense, compared with $10.2 billion, which included reserves for litigation and regulatory proceedings, in the prior year. 2013 compared with 2012 Net loss was $6.8 billion, compared with a net loss of $2.6 billion in the prior year. Private Equity reported net income of $285 million, compared with net income of $319 million in the prior year. Net revenue was of $589 million, compared with $645 million in the prior year. Treasury and CIO reported a net loss of $1.5 billion, compared with a net loss of $2.7 billion in the prior year. Net revenue was a loss of $2.1 billion, compared with a loss of $4.1 billion in the prior year. Net revenue in 2013 included $659 million of net securities gains from sales of available-for-sale investment securities, compared with securities gains of $2.0 billion; and $888 million of pretax extinguishment gains related to the redemption of trust preferred securities in the prior year. The extinguishment gains were related to adjustments applied to the cost basis of the trust preferred securities during the period they were in a qualified hedge accounting relationship. The prior year loss also reflected $5.8 billion of losses incurred by CIO from the synthetic credit portfolio for the six months ended June 30, 2012, and $449 million of losses from the retained index credit derivative positions for the three JPMorgan Chase & Co./2014 Annual Report 103 Management's discussion and analysis 285 $ (1,454) (5,587) (1,165) 1,629 Other Corporate Treasury and CIO (1,976) Net income/(loss) $ 864 $ (10,249) (6,594) (3,493) (3,974) (6,756) $ (2,620) Total net revenue Private equity $ 1,118 $ Treasury and CIO (1,112) (1,317) 211 Total net revenue $ 12 $ 589 $ 645 (2,068) (4,089) 1,457 1,372 (22) $ (2,072) Net income/(loss) Private equity $ 400 $ Other Corporate 2014 Year ended December 31, (in billions) Client assets (continued) Allowance for loan losses 2,466 2,669 2,610 Allowance for lending-related commitments 165 142 183 Total allowance for credit losses 2,631 2,811 2,793 Net charge-off/(recovery) rate (b) -% 0.03% 0.03% Allowance for loan losses to period-end loans retained JPMorgan Chase & Co./2014 Annual Report 1.67 The Asset-Liability Committee ("ALCO"), chaired by the Corporate Treasurer under the direction of the COO, monitors the Firm's overall balance sheet, liquidity risk and interest rate risk. ALCO is responsible for reviewing and approving the Firm's funds transfer pricing policy (through which lines of business “transfer” interest rate and foreign exchange risk to Treasury). ALCO is responsible for reviewing the Firm's Liquidity Risk Management and Risk committees oversee the inherent risks in the respective line of business, function or region, including the review, assessment and decision making relating to specific risks, risk strategy, policy and controls. These committees escalate issues to the Firmwide Risk Committee, as appropriate. Line of Business Fiduciary Risk Committees' Line of Business Reputation Risk Committees' Firmwide Control Committee Firmwide Fiduciary Risk Committee Firmwide Reputation Risk Governance Internal Audit The Board of Directors provides oversight of risk principally through the Board of Directors' Risk Policy Committee ("DRPC"), Audit Committee and, with respect to compensation, Compensation & Management Development Committee. Each committee of the Board oversees reputation risk issues within its scope of responsibility. The Directors' Risk Policy Committee approves and periodically reviews the primary risk management policies of the Firm's global operations and oversees the operation of the Firm's global risk management framework. The committee's responsibilities include oversight of management's exercise of its responsibility to assess and manage: (i) credit risk, market risk, liquidity risk, model risk, structural interest rate risk, principal risk and country risk; (ii) the governance frameworks or policies for operational, fiduciary, reputational risks and the New Business Initiative Approval ("NBIA") process; and (iii) capital and liquidity planning and analysis. The DRPC reviews the firmwide value-at-risk and market stress tolerances, as well as any other parameter tolerances established by management in accordance with the Firm's Risk Appetite Policy. It reviews reports of significant issues identified by risk management officers, including reports describing the Firm's credit risk profile, and information about concentrations and country risks. The Firm's CRO, LOB CROS, LOB CEOs, heads of risk for Country Risk, Market Risk, Structural Interest Rate Risk, Liquidity Risk, Principal Risk, Wholesale Credit Risk, Consumer Credit Risk, Model Risk, Risk Management Policy, Reputation Risk Governance, Fiduciary Risk Governance, and Operational Risk Governance (all referred to as Firmwide Risk Executives) meet with and provide updates to the DRPC. Additionally, breaches in risk appetite tolerances, liquidity issues that may have a material adverse impact on the Firm and other significant matters as determined by the CRO or Firmwide functions with risk responsibility are escalated to the DRPC. JPMorgan Chase & Co./2014 Annual Report 107 Management's discussion and analysis The Audit Committee has primary responsibility for assisting the Board in its oversight of the system of controls designed to reasonably assure the quality and integrity of the Firm's financial statements and that are relied upon to provide reasonable assurance of the Firm's management of operational risk. The Audit Committee also assists the Board in its oversight of legal and compliance risk. Internal Audit, an independent function within the Firm that provides independent and objective assessments of the control environment, reports directly to the Audit Committee and administratively to the CEO. Internal Audit conducts independent reviews to evaluate the Firm's internal control structure and compliance with applicable regulatory requirements and is responsible for providing the Audit Committee, senior management and regulators with an independent assessment of the Firm's ability to manage and control risk. The Compensation & Management Development Committee assists the Board in its oversight of the Firm's compensation programs and reviews and approves the Firm's overall compensation philosophy and practices. The Committee reviews the Firm's compensation practices as they relate to risk and risk management in light of the Firm's objectives, including its safety and soundness and the avoidance of practices that encourage excessive risk taking. The Committee reviews and approves the terms of compensation award programs, including recovery provisions, vesting periods, and restrictive covenants, taking into account regulatory requirements. The Committee also reviews and approves the Firm's overall incentive compensation pools and reviews those of each of the Firm's lines of business and the Corporate segment. The Committee reviews the goals relevant to compensation for the Firm's Operating Committee, reviews Operating Committee members' performance against such goals, and approves their compensation awards. The Committee recommends to the full Board's independent directors, for ratification, the CEO's compensation. In addition, the Committee periodically reviews the Firm's management development and succession planning, as well as the Firm's diversity programs. Among the Firm's senior management level committees that are primarily responsible for key risk-related functions are: The Firmwide Risk Committee ("FRC") is the Firm's highest management-level Risk Committee. It provides oversight of the risks inherent in the Firm's businesses, including credit risk, market risk, liquidity risk, model risk, structural interest rate risk, principal risk and country risk. It also provides oversight of the governance frameworks for operational, fiduciary and reputational risks. The Committee is co-chaired by the Firm's CEO and CRO. Members of the committee include the Firm's COO, the Firm's CFO, LOB CEOS, LOB CROS, General Counsel, and other senior managers from risk and control functions. This committee serves as an escalation point for risk topics and issues raised by its members, the Line of Business Risk Committees, Firmwide Control Committee, Firmwide 108 Fiduciary Risk Committee, Reputation Risk committees and regional Risk Committees. The committee escalates significant issues to the Board of Directors, as appropriate. The Firmwide Control Committee ("FCC") is a forum to review and discuss firmwide operational risk, metrics and management, including existing and emerging issues, and execution against the operational risk management framework. The committee is co-chaired by the Firm's Chief Control Officer and the head of Firmwide Operational Risk Governance/Model Risk and Development. It serves as an escalation point for the line of business, function and regional Control Committees and escalates significant issues to the Firmwide Risk Committee, as appropriate. The Firmwide Fiduciary Risk Committee ("FFRC") is a forum for risk matters related to the Firm's fiduciary activities and oversees the firmwide fiduciary risk governance framework, which supports the consistent identification and escalation of fiduciary risk matters by the relevant lines of business or corporate functions responsible for managing fiduciary activities. The committee escalates significant issues to the Firmwide Risk Committee and any other committee considered appropriate. The Firmwide Reputation Risk Governance group seeks to promote consistent management of reputational risk across the Firm. Its objectives are to increase visibility of reputation risk governance; promote and maintain a globally consistent governance model for reputation risk across lines of business; promote early self-identification of potential reputation risks to the Firm; and provide thought leadership on cross-line of business reputation risk issues. Each line of business has a separate reputation risk governance structure which includes, in most cases, one or more dedicated reputation risk committees. Line of business, corporate function, and regional risk and control committees: Control committees oversee the operational risks and control environment of the respective line of business, function or region. These committees escalate operational risk issues to their respective line of business, function or regional Risk committee and also escalate significant risk issues (and/or risk issues with potential firmwide impact) to the Firmwide Control Committee. 1.97 2.06 Allowance for loan losses to and commissions $ 9,024 $ 8,232 $ 7,041 All other income 564 797 806 Noninterest revenue 9,588 9,029 7,847 Net interest income 2,440 2,376 2,163 Total net revenue 12,028 11,405 10,010 Asset management, administration Revenue and headcount) (in millions, except ratios nonaccrual loans retained(a) 778 567 405 Nonaccrual loans to total period- end loans 0.22 0.37 0.52 (a) An allowance for loan losses of $45 million, $81 million and $107 million was held against nonaccrual loans retained at December 31, 2014, 2013 and 2012, respectively. Line of Business and Function Control Committees' (b) Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate. 99 Management's discussion and analysis ASSET MANAGEMENT Asset Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. AM clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. AM offers investment management across all major asset classes including equities, fixed income, alternatives and money market funds. AM also offers multi-asset investment management, providing solutions for a broad range of clients' investment needs. For Global Wealth Management clients, AM also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. The majority of AM's client assets are in actively managed portfolios. Selected income statement data Year ended December 31, 2014 2013 2012 JPMorgan Chase & Co./2014 Annual Report 1 As applicable Consumer & Community Banking Risk Committee Risk Committee Not Applicable The risk that the Firm will not have the appropriate amount, composition and tenor of LCR; Stress funding and liquidity in support of its assets, and that the Firm will be unable to meet its contractual and contingent obligations through normal economic cycles and market stress events. The risk of loss arising from potential adverse changes in the value of the Firm's assets and liabilities resulting from changes in market variables such as interest rates, foreign exchange rates, equity prices, commodity prices, implied volatilities or credit spreads. The risk of the potential for adverse consequences from decisions based on incorrect or misused model outputs and reports. Non-USD FX The risk arising from capital investments, forecasted expense and revenue, risk investment securities portfolio or issuing debt in denominations other than the U.S. dollar. Operational risk Principal risk Reputation risk Structural interest rate risk The risk of loss resulting from inadequate or failed processes or systems or due to external events that are neither market nor credit-related. The risk of an adverse change in the value of privately-held financial assets and instruments, typically representing an ownership or junior capital position. These positions have unique risks due to their illiquidity or for which there is less observable market or valuation data. The risk that an action, transaction, investment or event will reduce the trust that clients, shareholders, employees or the broader public has in the Firm's integrity or competence. The risk resulting from the Firm's traditional banking activities (both on- and off- balance sheet positions) arising from the extension of loans and credit facilities, taking deposits and issuing debt (collectively referred to as "non-trading activities"), and also the impact from the CIO investment securities portfolio and other related CIO, Treasury activities. VaR, Stress, Sensitivities Model Status, Model Tier FX Net Open Position ("NOP") Page references 146-155 144 Not Applicable Total exposure; industry, geographic and customer concentrations; risk ratings; delinquencies; loss experience; stress Default exposure at 0% recovery, Stress Not Applicable Management's discussion and analysis The following sections outline the key risks that are inherent in the Firm's business activities. Risk Capital risk Compliance risk Definition The risk the Firm has an insufficient level and composition of capital to support the Firm's business activities and associated risks during normal economic environments and stressed conditions. The risk of fines or sanctions or of financial damage or loss due to the failure to comply with laws, rules, and regulations. Country risk The risk that a sovereign event or action alters the value or terms of contractual obligations of obligors, counterparties and issuers or adversely affects markets related to a particular country. 137-138 Credit risk Fiduciary risk Legal risk Liquidity risk Market risk Model risk The risk of a failure to exercise the applicable high standard of care, to act in the best interests of clients or to treat clients fairly, as required under applicable law or regulation. The risk of loss or imposition of damages, fines, penalties or other liability arising from failure to comply with a contractual obligation or to comply with laws or regulations to which the Firm is subject. Key risk management metrics Risk-based capital ratios, Supplementary Leverage ratio The risk of loss arising from the default of a customer, client or counterparty. Provision for credit losses 110-130 144 Chief Executive Officer Line of Business CEOS Head of Human Resources Chief Operating Officer Chief Risk Officer Chief Financial Officer General Counsel Firmwide Asset Liability Committee Firmwide Risk Committee Firmwide Capital Governance Committee Firmwide Valuation Governance Forum Asset Management Risk Committee CIO, Treasury and Corporate Risk Committee Commercial Banking Risk Committee Corporate & Investment Bank Operating Committee Board of Directors' Risk Policy Committee, Audit Committee and Compensation & Management Development Committee Board of Directors The chart below illustrates the governance structure and certain senior management level committees and forums that are primarily responsible for key risk-related functions. There are additional committees and forums not represented in the chart that are also responsible for management and oversight of risk. 156-160 131-136 139 203, 211-213 Firm-specific loss experience; industry loss experience; business environment and internal control factors ("BEICF") 140-143 140 Carrying Value, Stress 145 Not Applicable 145 136 Risk organization The LOBS are responsible for managing the risks inherent in their respective business activities. The Risk organization operates independently from the revenue-generating businesses, providing a credible challenge to them. The CRO is the head of the Risk organization and is responsible for the overall direction of Risk oversight. The CRO is supported by individuals and organizations that align to lines of business and corporate functions, as well as others that align to specific risk types. The Firm's Risk Management Organization and other Firmwide functions with risk-related responsibilities (i.e., Regulatory Capital Management Office ("RCMO"), Firmwide Oversight and Control Group, Valuation Control Group ("VCG"), Legal and Compliance) provide independent oversight of the monitoring, evaluation and escalation of risk. Risk governance The independent stature of the Risk organization is supported by a governance structure that provides for escalation of risk issues up to senior management and the Board of Directors. 106 JPMorgan Chase & Co./2014 Annual Report Earnings-at-risk JPMorgan Chase & Co./2014 Annual Report 4 86 Selected balance sheet data (average) Total assets $ 126,440 99,805 $113,198 86,066 $ 97,447 150,121 139,707 68,719 129,208 Equity 9,000 9,000 7,000 Credit data and quality statistics Net charge-offs 6 $ 40 $ 7,000 64 9,000 Equity 67 3 years 72 68 74 5 years 76 69 76 Selected balance sheet data (period-end) Total assets Loans(c) $128,701 $122,414 $ 108,999 104,279 Deposits 155,247 95,445 146,183 80,216 144,579 9,000 Nonaccrual loans 218 167 Deposits 5 5 5 0.21 0.17 0.31 (a) Represents the "overall star rating" derived from Morningstar for the U.S., the U.K., Luxembourg, Hong Kong and Taiwan domiciled funds; and Nomura 'star rating' for Japan domiciled funds. Includes only retail open ended mutual funds that have a rating. Excludes money market funds, Undiscovered Managers Fund, and Brazil and India domiciled funds. (b) Quartile ranking sourced from: Lipper for the U.S. and Taiwan domiciled funds; Morningstar for the U.K., Luxembourg and Hong Kong domiciled funds; Nomura for Japan domiciled funds and FundDoctor for South Korea domiciled funds. Includes only retail open ended mutual funds that are ranked by the aforementioned sources. Excludes money market funds, Undiscovered Managers Fund, and Brazil and India domiciled funds. (c) Included $22.1 billion, $18.9 billion and $10.9 billion of prime mortgage loans reported in the Consumer, excluding credit card, loan portfolio at December 31, 2014, 2013 and 2012, respectively. For the same periods, excluded $2.7 billion, $3.7 billion and $6.7 billion, respectively, of prime mortgage loans reported in the CIO portfolio within the Corporate segment. JPMorgan Chase & Co./2014 Annual Report 101 Management's discussion and analysis Client assets 2014 compared with 2013 Client assets were $2.4 trillion, an increase of $44 billion, or 2%, compared with the prior year. Excluding the sale of Retirement Plan Services, client assets were up 8% compared with the prior year. Assets under management were $1.7 trillion, an increase of $146 billion, or 9%, from the prior year, due to net inflows to long-term products and the effect of higher market levels. 2013 compared with 2012 Client assets were $2.3 trillion at December 31, 2013, an increase of $248 billion, or 12%, compared with the prior year. Assets under management were $1.6 trillion, an increase of $172 billion, or 12%, from the prior year, due to net inflows to long-term products and the effect of higher market levels. Custody, brokerage, administration and deposit balances were $745 billion, up $76 billion, or 11%, from the prior year, due to the effect of higher market levels and custody inflows, partially offset by brokerage outflows. Client assets Nonaccrual loans to period-end loans 99 166 124 250 Allowance for credit losses: Allowance for loan losses Allowance for lending-related 271 278 248 commitments Total allowance for credit losses 276 68 283 Net charge-off rate 0.01% 0.05% 0.09% Allowance for loan losses to period-end loans 0.26 0.29 0.31 Allowance for loan losses to nonaccrual loans 253 72 1 year % of JPM mutual fund assets ranked in 1st or 2nd quartile:(b) $ 6,327 Global Wealth Management Total net revenue 5,701 $12,028 $ 5,951 5,454 $ 11,405 Financial ratios Return on common equity 23% 23% Overhead ratio 71 70 24% 71 Pretax margin ratio: Global Investment Management 31 32 30 Global Wealth Management Global Investment Management Revenue by line of business 2,820 1,078 $ 1,742 $ 2,153 $ 2,083 Noninterest expense Compensation expense 5,082 4,875 4,405 Noncompensation expense 3,456 3,141 2,699 27 Total noninterest expense 8,016 7,104 Income before income tax expense 3,486 3,324 Income tax expense 1,333 1,241 Net income 8,538 65 26 Asset Management AM's lines of business comprise the following: Global Investment Management provides comprehensive global investment services, including asset management, pension analytics, asset-liability management and active risk-budgeting strategies. Global Wealth Management offers investment advice and wealth management, including investment management, capital markets and risk management, tax and estate planning, banking, lending and specialty-wealth advisory services. AM's client segments comprise the following: Private Banking clients include high- and ultra-high-net-worth individuals, families, money managers, business owners and small corporations worldwide. Institutional clients include both corporate and public institutions, endowments, foundations, nonprofit organizations and governments worldwide. Retail clients include financial intermediaries and individual investors. J.P. Morgan Asset Management has two high-level measures of its overall fund performance. • Percentage of mutual fund assets under management in funds rated 4- or 5-star: Mutual fund rating services rank funds based on their risk-adjusted performance over various periods. A 5-star rating is the best rating and represents the top 10% of industry-wide ranked funds. A 4-star rating represents the next 22.5% of industry-wide ranked funds. A 3-star rating represents the next 35% of industry- wide ranked funds. A 2-star rating represents the next 22.5% of industry-wide ranked funds. A 1-star rating is the worst rating and represents the bottom 10% of industry-wide ranked funds. The "overall Morningstar rating" is derived from a weighted average of the performance figures associated with a fund's three-, five- and ten-year (if applicable) Morningstar Rating metrics. For U.S. domiciled funds, separate star ratings are given at the individual share class level. The Nomura "star rating" is based on three-year risk-adjusted performance only. Funds with fewer than three years of history are not rated and hence excluded from this analysis. All ratings, the assigned peer categories and the asset values used to derive this analysis are sourced from these fund rating providers as mentioned in footnote (a). The data providers re-denominate the asset values into USD. This % of AUM is based on star ratings at the share class level for U.S. domiciled funds, and at a "primary share class" level to represent the star rating of all other funds except for Japan where Nomura provides ratings at the fund level. The “primary share class", as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and in most cases will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). Past performance is not indicative of future results. 687 Selected metrics As of or for the year ended December 31, (in millions, except ranking data and ratios) % of JPM mutual fund assets rated as 4- or 5-star (a) Loans 2014 2013 2012 52% 49% 47% JPMorgan Chase & Co./2014 Annual Report 100 Note: As discussed on pages 79-80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation. Noninterest expense was $8.0 billion, an increase of $912 million, or 13%, from the prior year, primarily due to higher headcount-related expense driven by continued front office expansion efforts, higher performance-based compensation and costs related to the control agenda. 29 29 28 Headcount 19,735 20,048 18,645 Number of client advisors 2,836 26 2,962 $ 5,141 4,869 $ 10,010 2014 compared with 2013 Net income was $2.2 billion, an increase of $70 million, or 3%, from the prior year, reflecting higher net revenue and lower provision for credit losses, predominantly offset by higher noninterest expense. Net revenue was $12.0 billion, an increase of $623 million, or 5%, from the prior year. Noninterest revenue was $9.6 billion, up $559 million, or 6%, from the prior year, due to net client inflows and the effect of higher market levels, partially offset by lower valuations of seed capital investments. Net interest income was $2.4 billion, up $64 million, or 3%, from the prior year, due to higher loan and deposit balances, largely offset by spread compression. Revenue from Global Investment Management was $6.3 billion, up 6% due to net client inflows and the effect of higher market levels, partially offset by lower valuations of seed capital investments. Revenue from Global Wealth Management was $5.7 billion, up 5% from the prior year due to higher net interest income from loan and deposit balances and net client inflows, partially offset by spread compression and lower brokerage revenue. Noninterest expense was $8.5 billion, an increase of $522 million, or 7%, from the prior year, as the business continues to invest in both infrastructure and controls. 2013 compared with 2012 Net income was $2.1 billion, an increase of $341 million, or 20%, from the prior year, reflecting higher net revenue, largely offset by higher noninterest expense. Net revenue was $11.4 billion, an increase of $1.4 billion, or 14%, from the prior year. Noninterest revenue was $9.0 billion, up $1.2 billion, or 15%, from the prior year, due to net client inflows, the effect of higher market levels and higher performance fees. Net interest income was $2.4 billion, up $213 million, or 10%, from the prior year, due to higher loan and deposit balances, partially offset by narrower loan and deposit spreads. Revenue from Global Investment Management was $6.0 billion, up 16% due to net client inflows, the effect of higher market levels and higher performance fees. Revenue from Global Wealth Management was $5.5 billion, up 12% from the prior year due to higher net interest income from loan and deposit balances and higher brokerage revenue. 2,821 Allowance for credit losses: (e) The Capital Governance Committee, chaired by the Head of Regulatory Capital Management Office (under the direction of the Firm's CFO) is responsible for reviewing the Firm's Capital Management Policy and the principles underlying capital issuance and distribution alternatives. The Committee is also responsible for governing the capital adequacy assessment process, including overall design, assumptions and risk streams and ensuring that capital stress test programs are designed to adequately capture the idiosyncratic risks across the Firm's businesses. Top 5 States - Residential Real Estate (at December 31, 2013) All other 37.4% Texas 5.3% Florida 5.7% Illinois 7.2% California 26.0% (at December 31, 2014) New York 18.4% Texas 5.1% Florida Illinois 6.1% 6.9% California 25.0% New York 18.9% All other 38.0% Top 5 States - Residential Real Estate At December 31, 2014, $94.3 billion, or 63% of total retained residential real estate loan portfolio, excluding mortgage loans insured by U.S. government agencies and PCI loans, were concentrated in California, New York, Illinois, Florida and Texas, compared with $85.9 billion, or 62%, at December 31, 2013. California had the greatest concentration of these loans with 26% at December 31, 2014, compared with 25% at December 31, 2013. The unpaid principal balance of PCI loans concentrated in these five states represented 74% of total PCI loans at both December 31, 2014 and December 31, 2013. For further information on the geographic composition of the Firm's residential real estate loans, see Note 14. Lifetime principal loss estimates declined from December 31, 2013, to December 31, 2014, reflecting improvement in home prices and delinquencies. The decline in lifetime principal loss estimates during the year ended December 31, 2014, resulted in a $300 million reduction of the PCI allowance for loan losses related to option ARM loans. In addition, for the year ended December 31, 2014, PCI write-offs of $533 million were recorded against the prime mortgage allowance for loan losses. For further information on the Firm's PCI loans, including write-offs, see Note 14. 3.8 3.8 3.5 $ 12.4 $ 12.1 3.3 3.3 3.3 2.8 2.6 9.9 10.2 9.3 8.8 $ 31.6 $ 32.0 $ 28.0 $ 26.8 (a) Includes the original nonaccretable difference established in purchase accounting of $30.5 billion for principal losses plus additional principal losses recognized subsequent to acquisition through the provision and Geographic composition of residential real estate loans allowance for loan losses. The remaining nonaccretable difference for principal losses was $2.3 billion and $3.8 billion at December 31, 2014 and 2013, respectively. (b) Life-to-date (“LTD”) liquidation losses represent both realization of loss upon loan resolution and any principal forgiven upon modification. Current estimated LTVs of residential real estate loans The current estimated average loan-to-value ("LTV") ratio for residential real estate loans retained, excluding mortgage loans insured by U.S. government agencies and PCI loans, was 71% at December 31, 2014, compared with 75% at December 31, 2013. Although home prices continue to recover, the decline in home prices since 2007 has had a significant impact on the collateral values underlying the Firm's residential real estate loan portfolio. In general, the delinquency rate for loans with high LTV ratios is greater than the delinquency rate for loans in which the borrower has greater equity in the collateral. While a large portion of the loans with current estimated LTV ratios greater than 100% continue to pay and are current, the continued willingness and ability of these borrowers to pay remains a risk. 116 Net carrying value(c) carrying value to current estimated collateral value(c) Home equity (b) $ 17,740 83% $ (b) 15,337 72% $ 19,830 90% $ 17,169 78% Prime mortgage 10,249 LTV ratio(a) $ 14.6 $ 14.7 balance Current estimated JPMorgan Chase & Co./2014 Annual Report The following table presents the current estimated LTV ratios for PCI loans, as well as the ratios of the carrying value of the underlying loans to the current estimated collateral value. Because such loans were initially measured at fair value, the ratios of the carrying value to the current estimated collateral value will be lower than the current estimated LTV ratios, which are based on the unpaid principal balances. The estimated collateral values used to calculate these ratios do not represent actual appraised loan-level collateral values; as such, the resulting ratios are necessarily imprecise and should therefore be viewed as estimates. LTV ratios and ratios of carrying values to current estimated collateral values - PCI loans 2014 2013 December 31, (in millions, Unpaid principal Current estimated except ratios) balance LTV ratio(a) Net carrying value(c) Ratio of net carrying value Ratio of net to current estimated Unpaid principal collateral value(c) 2013 2014 2013 (c) Receivables from customers represent margin loans to retail brokerage customers, and are included in accrued interest and accounts receivable on the Consolidated balance sheets. JPMorgan Chase & Co./2014 Annual Report 113 Management's discussion and analysis (d) Includes accrued interest and fees net of an allowance for the uncollectible portion of accrued interest and fee income. (e) Predominantly represents prime mortgage loans held-for-sale. (f) At December 31, 2014 and 2013, nonaccrual loans excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion and $8.4 billion, respectively, that are 90 or more days past due; and (2) student loans insured by U.S. government agencies under the FFELP of $367 million and $428 million, respectively, that are 90 or more days past due. These amounts have been excluded from nonaccrual loans based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. (g) Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing. (h) Net charge-offs and net charge-off rates excluded $533 million and $53 million of write-offs of prime mortgages in the PCI portfolio for the years ended December 31, 2014 and 2013. These write-offs decreased the allowance for loan losses for PCI loans. See Allowance for Credit Losses on pages 128-130 for further details. (i) Average consumer loans held-for-sale were $917 million and $209 million, respectively, for the years ended December 31, 2014 and 2013. These amounts were excluded when calculating net charge-off rates. Consumer, excluding credit card Portfolio analysis Consumer loan balances increased during the year ended December 31, 2014, due to prime mortgage, business banking and auto loan originations, partially offset by paydowns and the charge-off or liquidation of delinquent loans. Credit performance has improved across most portfolios but delinquent residential real estate loans and home equity charge-offs remain elevated compared with pre-recessionary levels. In the following discussion of loan and lending-related categories, PCI loans are excluded from individual loan product discussions and are addressed separately below. For further information about the Firm's consumer portfolio, including information about delinquencies, loan modifications and other credit quality indicators, see Note 14. Home equity: The home equity portfolio declined from December 31, 2013 primarily reflecting loan paydowns and charge-offs. Early-stage delinquencies showed improvement from December 31, 2013. Late-stage delinquencies continue to be elevated as improvement in the number of loans becoming severely delinquent was offset by a higher number of loans remaining in late-stage delinquency due to higher average carrying values on these delinquent loans, reflecting improving collateral values. Senior lien nonaccrual loans were flat compared with the prior year while junior lien nonaccrual loans decreased in 2014. Net charge-offs for both senior and junior lien home equity loans declined when compared with the prior year as a result of improvement in home prices and delinquencies. Approximately 15% of the Firm's home equity portfolio consists of home equity loans ("HELOANS") and the remainder consists of home equity lines of credit ("HELOCS"). HELOANS are generally fixed-rate, closed-end, amortizing loans, with terms ranging from 3-30 years. Approximately half of the HELOANS are senior liens and the remainder are junior liens. In general, HELOCS originated by the Firm are revolving loans for a 10-year period, after which time the HELOC recasts into a loan with a 20-year amortization period. At the time of origination, the borrower typically selects one of two minimum payment options that will generally remain in effect during the revolving period: a monthly payment of 1% of the outstanding balance, or interest-only payments based on a variable index (typically Prime). HELOCS originated by Washington Mutual were generally revolving loans for a 10- year period, after which time the HELOC converts to an 114 interest-only loan with a balloon payment at the end of the loan's term. The unpaid principal balance of non-PCI HELOCS outstanding was $47 billion at December 31, 2014. Of the $47 billion, approximately $29 billion have recently recast or are scheduled to recast from interest-only to fully amortizing payments, with $3 billion having recast in 2014; $6 billion, $7 billion, and $6 billion are scheduled to recast in 2015, 2016, and 2017, respectively; and $7 billion is scheduled to recast after 2017. However, of the total $26 billion still remaining to recast, $18 billion are expected to actually recast; and the remaining $8 billion represents loans to borrowers who are expected either to pre-pay or charge-off prior to recast. In the third quarter of 2014, the Firm refined its approach for estimating the number of HELOCS expected to voluntarily pre-pay prior to recast. Based on the refined methodology, the number of loans expected to pre-pay declined, resulting in an increase in the number of loans expected to recast. The Firm has considered this payment recast risk in its allowance for loan losses based upon the estimated amount of payment shock (i.e., the excess of the fully-amortizing payment over the interest-only payment in effect prior to recast) expected to occur at the payment recast date, along with the corresponding estimated probability of default and loss severity assumptions. Certain factors, such as future developments in both unemployment rates and home prices, could have a significant impact on the performance of these loans. The Firm manages the risk of HELOCS during their revolving period by closing or reducing the undrawn line to the extent permitted by law when borrowers are exhibiting a material deterioration in their credit risk profile. The Firm will continue to evaluate both the near-term and longer-term repricing and recast risks inherent in its HELOC portfolio to ensure that changes in the Firm's estimate of incurred losses are appropriately considered in the allowance for loan losses and that the Firm's account management practices are appropriate given the portfolio's risk profile. High-risk seconds are loans where the borrower has a first mortgage loan that is either delinquent or has been modified. Such loans are considered to pose a higher risk of default than junior lien loans for which the senior lien is neither delinquent nor modified. At December 31, 2014, the Firm estimated that its home equity portfolio contained approximately $1.8 billion of current high-risk seconds, compared with $2.3 billion at December 31, 2013. The Firm estimates the balance of its total exposure to high-risk seconds on a quarterly basis using internal data and loan (a) At December 31, 2014 and 2013, excluded operating lease-related assets of $6.7 billion and $5.5 billion, respectively. (b) Credit card and home equity lending-related commitments represent the total available lines of credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit would be used at the same time. For credit card and home equity commitments (if certain conditions are met), the Firm can reduce or cancel these lines of credit by providing the borrower notice or, in some cases as permitted by law, without notice. JPMorgan Chase & Co./2014 Annual Report 3.14 3,879 525,963 657,011 529,383 657,174 $ 1,010,646 $ 963,950 $ 1,002,433 $ 949,378 $ 6,509 $ 7,496 $ 6,509 $ 7,496 $ 4,747 $ 5,786 1.15% 1.40% $ 4,747 $ 5,786 1.30% 1.62% 3,429 3,879 2.75 3.14 3,429 2.75 76 level credit bureau data (which typically provides the delinquency status of the senior lien). The estimated balance of these high-risk seconds may vary from quarter to quarter for reasons such as the movement of related senior liens into and out of the 30+ day delinquency bucket. December 31, (in billions) Student and other: Student and other loans decreased from December 31, 2013 due primarily to the run-off of the student loan portfolio. Student nonaccrual loans increased from December 31, 2013 due to a modification program began in May 2014 that extended the deferment period for up to 24 months for certain student loans, which resulted in extending the maturity of these loans at their original contractual interest rates. Purchased credit-impaired loans: PCI loans acquired in the Washington Mutual transaction decreased as the portfolio continues to run off. As of December 31, 2014, approximately 16% of the option ARM PCI loans were delinquent and approximately 57% of the portfolio has been modified into fixed-rate, fully amortizing loans. Substantially all of the remaining loans are making amortizing payments, although such payments are not necessarily fully amortizing. This latter group of loans is subject to the risk of payment shock due to future payment recast. Default rates generally increase on option ARM loans when payment recast results in a payment increase. The expected increase in default rates is considered in the Firm's quarterly impairment assessment. JPMorgan Chase & Co./2014 Annual Report 115 Management's discussion and analysis The following table provides a summary of lifetime principal loss estimates included in either the nonaccretable difference or the allowance for loan losses. Summary of lifetime principal loss estimates December 31, (in billions) Home equity Prime mortgage Subprime mortgage Option ARMS Total Lifetime loss estimates(a) LTD liquidation losses(b) 2014 Business banking: Business banking loans increased from December 31, 2013 due to an increase in loan originations. Nonaccrual loans improved compared with December 31, 2013. Net charge-offs for the year ended December 31, 2014 decreased from the prior year. Current high-risk seconds Auto: Auto loans increased from December 31, 2013 as new originations outpaced paydowns and payoffs. Nonaccrual loans improved compared with December 31, 2013. Net charge-offs for the year ended December 31, 2014 increased compared with the prior year, reflecting higher average loss per default as national used car valuations declined from historically strong levels. The auto loan portfolio reflects a high concentration of prime-quality credits. At December 31, 2014 and 2013, the Firm's prime mortgage portfolio included $16.3 billion and $15.6 billion, respectively, of interest-only loans, which represented 15% and 18%, respectively, of the prime mortgage portfolio. These loans have an interest-only payment period generally followed by an adjustable-rate or fixed-rate fully amortizing payment period to maturity and are typically originated as higher-balance loans to higher-income borrowers. To date, losses on this portfolio generally have been consistent with the broader prime mortgage portfolio and the Firm's expectations. The Firm continues to monitor the risks associated with these loans. Junior liens subordinate to: Modified current senior lien Senior lien 30 - 89 days delinquent Senior lien 90 days or more delinquent (a) Total current high-risk seconds 2014 2013 $ 0.7 0.5 0.9 0.6 0.6 0.8 $ 1.8 $ 2.3 (a) Junior liens subordinate to senior liens that are 90 days or more past due are classified as nonaccrual loans. At December 31, 2014 and 2013, excluded approximately $50 million and approximately $100 million, respectively, of junior liens that are performing but not current, which were placed on nonaccrual in accordance with the regulatory guidance. Of the estimated $1.8 billion of current high-risk seconds at December 31, 2014, the Firm owns approximately 10% and services approximately 25% of the related senior lien loans to the same borrowers. The performance of the Firm's junior lien loans is generally consistent regardless of whether the Firm owns, services or does not own or service the senior lien. The increased probability of default associated with these higher-risk junior lien loans was considered in estimating the allowance for loan losses. Mortgage: Prime mortgages, including option adjustable- rate mortgages ("ARMS") and loans held-for-sale, increased from December 31, 2013 due to higher retained originations partially offset by paydowns, the run-off of option ARM loans and the charge-off or liquidation of delinquent loans. Excluding loans insured by U.S. government agencies, both early-stage and late-stage delinquencies showed improvement from December 31, 2013. Nonaccrual loans decreased from the prior year but remain elevated primarily due to loss mitigation activities and elongated foreclosure processing timelines. Net charge- offs remain low, reflecting continued improvement in home prices and delinquencies. At December 31, 2014 and 2013, the Firm's prime mortgage portfolio included $12.4 billion and $14.3 billion, respectively, of mortgage loans insured and/or guaranteed by U.S. government agencies, of which $9.7 billion and $9.6 billion, respectively, were 30 days or more past due (of these past due loans, $7.8 billion and $8.4 billion, respectively, were 90 days or more past due). The Firm has entered into a settlement regarding loans insured under federal mortgage insurance programs overseen by the FHA, HUD, and VA; the Firm will continue to monitor exposure on future claim payments for government insured loans, but any financial impact related to exposure on future claims is not expected to be significant and was considered in estimating the allowance for loan losses. For further discussion of the settlement, see Note 31. Subprime mortgages continued to decrease due to portfolio runoff. Early-stage and late-stage delinquencies have improved from December 31, 2013, but remain at elevated levels. Net charge-offs continued to improve as a result of improvement in home prices and delinquencies. 9,027 67 11,876 (c) Amounts represent the unpaid principal balance of modified PCI loans. (d) As of December 31, 2014 and 2013, nonaccrual loans included $2.9 billion and $3.0 billion, respectively, of TDRS for which the borrowers were less than 90 days past due. For additional information about loans modified in a TDR that are on nonaccrual status, see Note 14. Nonperforming assets The following table presents information as of December 31, 2014 and 2013, about consumer, excluding credit card, nonperforming assets. Nonperforming assets (a) December 31, (in millions) Nonaccrual loans (b) Residential real estate Other consumer Total nonaccrual loans Assets acquired in loan satisfactions Real estate owned Other Total assets acquired in loan satisfactions Total nonperforming assets 2014 2013 $ 5,845 $ 6,864 664 6,509 632 7,496 437 (b) At December 31, 2014 and 2013, $4.9 billion and $7.6 billion, respectively, of loans modified subsequent to repurchase from Ginnie Mae in accordance with the standards of the appropriate government agency (i.e., FHA, VA, RHS) are not included in the table above. When such loans perform subsequent to modification in accordance with Ginnie Mae guidelines, they are generally sold back into Ginnie Mae loan pools. Modified loans that do not re-perform become subject to foreclosure. For additional information about sales of loans in securitization transactions with Ginnie Mae, see Note 16. 614 (a) Amounts represent the carrying value of modified residential real estate loans. $26,895 6,309 ΝΑ 6,977 ΝΑ NA Subprime mortgage 3,647 ΝΑ 4,168 ΝΑ Option ARMS 11,711 ΝΑ 13,131 ΝΑ Total modified PCI loans $ 24,247 ΝΑ ΝΑ Prime mortgage 36 473 1,869 2,083 3,793 644 1,075 5,892 8,296 (987) (1,678) $ 6,509 $ 7,496 (a) Other reductions includes loan sales. Returned to performing status Foreclosures and other liquidations Total reductions Net additions/(reductions) Ending balance 1,306 41 1,559 6,618 655 $ 6,982 $ 8,151 (a) At December 31, 2014 and 2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion and $8.4 billion, respectively, that are 90 or more days past due; (2) student loans insured by U.S. government agencies under the FFELP of $367 million and $428 million, respectively, that are 90 or more days past due; and (3) real estate owned insured by U.S. government agencies of $462 million and $2.0 billion, respectively. These amounts have been excluded based upon the government guarantee. (b) Excludes PCI loans that were acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing. Nonaccrual loans in the residential real estate portfolio totaled $5.8 billion and $6.9 billion at December 31, 2014 and December 31, 2013, respectively, of which 32% and 34%, respectively, were greater than 150 days past due. In the aggregate, the unpaid principal balance of residential real estate loans greater than 150 days past due was charged down by approximately 50% to the estimated net realizable value of the collateral at both December 31, 2014 and 2013. The elongated foreclosure processing timelines are expected to continue to result in elevated levels of nonaccrual loans in the residential real estate portfolios. Active and suspended foreclosure: For information on loans that were in the process of active or suspended foreclosure, see Note 14. Nonaccrual loans: The following table presents changes in the consumer, excluding credit card, nonaccrual loans for the years ended December 31, 2014 and 2013. Nonaccrual loans Year ended December 31, (in millions) Beginning balance Additions Reductions: Principal payments and other (a) Charge-offs 2014 2013 $ 7,496 $ 9,174 4,905 1,859 127,791 $ 2,619 $ 2,580 (b) Represents current estimated combined LTV for junior home equity liens, which considers all available lien positions, as well as unused lines, related to the property. All other products are presented without consideration of subordinate liens on the property. (c) Net carrying value includes the effect of fair value adjustments that were applied to the consumer PCI portfolio at the date of acquisition and is also net of the allowance for loan losses at December 31, 2014 and 2013 of $1.2 billion and $1.7 billion for prime mortgage, $194 million and $494 million for option ARMS, respectively, and $1.8 billion for home equity and $180 million for subprime mortgage for both periods. The current estimated average LTV ratios were 77% and 88% for California and Florida PCI loans, respectively, at December 31, 2014, compared with 85% and 103%, respectively, at December 31, 2013. Average LTV ratios have declined consistent with recent improvements in home prices. Although home prices have improved, home prices in most areas of California and Florida are still lower than at the peak of the housing market; this continues to negatively contribute to current estimated average LTV ratios and the ratio of net carrying value to current estimated collateral value for loans in the PCI portfolio. Of the total PCI portfolio, 15% had a current estimated LTV ratio greater than 100%, and 3% had a current LTV ratio of greater than 125% at December 31, 2014, compared with 26% and 7%, respectively, at December 31, 2013. While the current estimated collateral value is greater than the net carrying value of PCI loans, the ultimate performance of this portfolio is highly dependent on borrowers' behavior and ongoing ability and willingness to continue to make payments on homes with negative equity, as well as on the cost of alternative housing. For further information on current estimated LTVS of residential real estate loans, see Note 14. Loan modification activities - residential real estate loans The performance of modified loans generally differs by product type due to differences in both the credit quality and the types of modifications provided. Performance metrics for the residential real estate portfolio, excluding PCI loans, that have been modified and seasoned more than six months show weighted-average redefault rates of 20% for senior lien home equity, 22% for junior lien home equity, 16% for prime mortgages including option ARMS, and 29% for subprime mortgages. The cumulative performance metrics for the PCI residential real estate portfolio modified and seasoned more than six months show weighted average redefault rates of 20% for home equity, 17% for prime mortgages, 15% for option ARMS and 32% for subprime mortgages. The favorable performance of the PCI option ARM modifications is the result of a targeted proactive program which fixed the borrower's payment to the amount at the point of modification. The cumulative redefault rates reflect the performance of modifications completed under both the Home Affordable Modification Program (“HAMP”) and the Firm's proprietary modification programs (primarily the Firm's modification program that was modeled after HAMP) from October 1, 2009, through December 31, 2014. Certain loans that were modified under HAMP and the Firm's proprietary modification programs have interest rate reset provisions (“step-rate modifications"). Interest rates on these loans will generally increase beginning in 2014 by 1% per year until the rate reaches a specified cap, typically at a prevailing market interest rate for a fixed-rate loan as of the modification date. The carrying value of non-PCI loans modified in step-rate modifications was $5 billion at December 31, 2014, with $1 billion scheduled to experience the initial interest rate increase in each of 2015 and 2016. The unpaid principal balance of PCI loans modified in step-rate modifications was $10 billion at December 31, 2014, with $2 billion and $3 billion scheduled to experience the initial interest rate increase in 2015 and 2016, respectively. The impact of these potential interest rate increases is considered in the Firm's allowance for loan losses. The Firm will continue to monitor this risk exposure to ensure that it is appropriately considered in the Firm's allowance for loan losses. JPMorgan Chase & Co./2014 Annual Report 117 Management's discussion and analysis The following table presents information as of December 31, 2014 and 2013, relating to modified retained residential real estate loans for which concessions have been granted to borrowers experiencing financial difficulty. Modifications of PCI loans continue to be accounted for and reported as PCI loans, and the impact of the modification is incorporated into the Firm's quarterly assessment of estimated future cash flows. Modifications of consumer loans other than PCI loans are generally accounted for and reported as troubled debt restructurings ("TDRS"). For further information on modifications for the years ended December 31, 2014 and 2013, see Note 14. Modified residential real estate loans Home equity 666 2014 2013 On- (a) Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated at least quarterly based on home valuation models that utilize nationally recognized home price index valuation estimates; such models incorporate actual data to the extent available and forecasted data where actual data is not available. balance 74 82 83 10,312 72 Subprime mortgage Option ARMS 4,652 16,496 82 3,493 62 5,471 91 3,995 66 74 15,514 70 19,223 17,421 ΝΑ Nonaccrual on-balance sheet ARMS 6,145 1,559 7,004 Subprime mortgage 2,878 931 3,698 1,737 1,127 Total modified residential real estate loans, excluding PCI loans $ 11,428 $ 3,750 $ 13,167 $ 4,171 Modified PCI loans (c) Home equity including option December 31, Prime mortgage, 632 sheet (in millions) loans loans (d) On- Nonaccrual balance on-balance sheet sheet loans loans(d) Modified residential real estate loans, excluding PCI loans(a)(b) Home equity - senior lien $ 1,101 $ 628 $ 1,146 $ 641 junior lien 1,304 1,319 131,048 326 3,021 41 Total assets acquired in loan satisfactions Total assets ΝΑ ΝΑ 559 751 865,391 831,060 7,967 9,706 1,056,172 1,031,672 $1,921,563 $1,862,732 $ 103 8,070 $ 206 9,912 Lending-related commitments Total credit portfolio Credit Portfolio Management derivatives notional, net(a) 44 Liquid securities and other cash collateral held against derivatives NA 710 78,975 65,759 275 415 customers and other 29,080 26,883 Total credit-related assets 865,391 831,060 7,408 8,955 Assets acquired in loan satisfactions Real estate owned Other ΝΑ NA 515 ΝΑ 8,540 Year ended December 31, (in millions, except ratios) Net charge-offs Average retained loans Loans - reported (26,703) $ (27,996) $ 0.65% 0.70 0.81% 0.87 112 (a) Represents the net notional amount of protection purchased and sold through credit derivatives used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. For additional information, see Credit derivatives on page 127 and Note 6. (b) Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing. (c) At December 31, 2014 and 2013, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion and $8.4 billion, respectively, that are 90 or more days past due; (2) student loans insured by U.S. government agencies under the FFELP of $367 million and $428 million, respectively, that are 90 or more days past due; and (3) real estate owned ("REO") insured by U.S. government agencies of $462 million and $2.0 billion, respectively. These amounts have been excluded based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council ("FFIEC”). (d) At December 31, 2014 and 2013, total nonaccrual loans represented 0.94% and 1.16%, respectively, of total loans. JPMorgan Chase & Co./2014 Annual Report CONSUMER CREDIT PORTFOLIO The Firm's consumer portfolio consists primarily of residential real estate loans, credit card loans, auto loans, business banking loans, and student loans. The Firm's focus is on serving the prime segment of the consumer credit market. For further information on consumer loans, see Note 14. The credit performance of the consumer portfolio continues to benefit from the improvement in the economy and home prices. Both early-stage delinquencies (30-89 days delinquent) and late-stage delinquencies (150+ days delinquent) for residential real estate, excluding government guaranteed loans, declined from December 31, 2013. Although late-stage delinquencies declined, they remain elevated due to loss-mitigation activities and to elongated foreclosure processing timelines. Losses related to these loans continue to be recognized in accordance with the Firm's standard charge-off practices, but some delinquent loans that would otherwise have been foreclosed upon remain in the mortgage and home equity loan portfolios. The Credit Card 30+ day delinquency rate remains near historic lows. The following table presents consumer credit-related information with respect to the credit portfolio held by CCB, prime mortgage and home equity loans held by AM, and prime mortgage loans held by Corporate. For further information about the Firm's nonaccrual and charge-off accounting policies, see Note 14. Consumer credit portfolio As of or for the year ended December 31, (in millions, except ratios) Consumer, excluding credit card Loans reported, excluding PCI $ Loans - reported 663,629 - $ (5) (19,604) (14,435) NA ΝΑ 2014 2013 $ 4,759 $ 5,802 729,876 720,152 Loans reported, excluding residential real estate PCI loans 679,869 Net charge-off rates Credit exposure 7,133 757,336 Managing criticized exposures and delinquent loans Determining the allowance for credit losses and ensuring appropriate credit risk-based capital management Risk identification and measurement The Credit Risk Management function identifies, measures, limits, manages and monitors credit risk across our businesses. To measure credit risk, the Firm employs several methodologies for estimating the likelihood of obligor or counterparty default. Methodologies for measuring credit risk vary depending on several factors, including type of asset (e.g., consumer versus wholesale), risk measurement parameters (e.g., delinquency status and borrower's credit score versus wholesale risk-rating) and risk management and collection processes (e.g., retail collection center versus centrally managed workout groups). Credit risk measurement is based on the probability of default of an obligor or counterparty, the loss severity given a default event and the exposure at default. Based on these factors and related market-based inputs, the Firm estimates credit losses for its exposures. Probable credit losses inherent in the consumer and wholesale loan portfolios are reflected in the allowance for loan losses, and probable credit losses inherent in lending-related commitments are reflected in the allowance for lending- related commitments. These losses are estimated using statistical analyses and other factors as described in Note 15. In addition, potential and unexpected credit losses are reflected in the allocation of credit risk capital and represent the potential volatility of actual losses relative to the established allowances for loan losses and lending- related commitments. The analyses for these losses include stress testing (considering alternative economic scenarios) as described in the Stress testing section below. The methodologies used to estimate credit losses depend on the characteristics of the credit exposure, as described below. Scored exposure The scored portfolio is generally held in CCB and predominantly includes residential real estate loans, credit card loans, certain auto and business banking loans, and student loans. For the scored portfolio, credit loss estimates are based on statistical analysis of credit losses over discrete periods of time and are estimated using portfolio modeling, credit scoring, and decision-support tools, which consider loan-level factors such as delinquency status, credit scores, collateral values, and other risk factors. Credit loss analyses also consider, as appropriate, uncertainties and other factors, including those related to current macroeconomic and political conditions, the quality of underwriting standards, and other internal and external factors. The factors and analysis are updated on a quarterly basis or more frequently as market conditions dictate. Risk-rated exposure Risk-rated portfolios are generally held in CIB, CB and AM, but also include certain business banking and auto dealer loans held in CCB that are risk-rated because they have characteristics similar to commercial loans. For the risk- rated portfolio, credit loss estimates are based on estimates of the probability of default ("PD") and loss severity given a default. The estimation process begins with risk-ratings that are assigned to each loan facility to differentiate risk within the portfolio. These risk ratings are reviewed regularly by Credit Risk management and revised as needed to reflect the borrower's current financial position, risk profile and related collateral. The probability of default is the likelihood that a loan will default and not be fully repaid by the borrower. The loss given default ("LGD") is the estimated loss on the loan that would be realized upon the default of the borrower and takes into consideration collateral and structural support for each credit facility. The probability of default is estimated for each borrower, and a loss given default is estimated for each credit facility. The calculations and assumptions are based on historic experience and management judgment and are reviewed regularly. 110 JPMorgan Chase & Co./2014 Annual Report Stress testing Stress testing is important in measuring and managing credit risk in the Firm's credit portfolio. The process assesses the potential impact of alternative economic and business scenarios on estimated credit losses for the Firm. Economic scenarios, and the parameters underlying those scenarios, are defined centrally, are articulated in terms of macroeconomic factors, and applied across the businesses. The stress test results may indicate credit migration, changes in delinquency trends and potential losses in the credit portfolio. In addition to the periodic stress testing processes, management also considers additional stresses outside these scenarios, as necessary. The Firm uses stress testing to inform decisions on setting risk appetite both at a Firm and LOB level, as well as to assess the impact of stress on industry concentrations. Risk monitoring and management The Firm has developed policies and practices that are designed to preserve the independence and integrity of the approval and decision-making process of extending credit to ensure credit risks are assessed accurately, approved properly, monitored regularly and managed actively at both the transaction and portfolio levels. The policy framework establishes credit approval authorities, concentration limits, risk-rating methodologies, portfolio review parameters and guidelines for management of distressed exposures. In addition, certain models, assumptions and inputs used in evaluating and monitoring credit risk are independently validated by groups that are separate from the line of businesses. For consumer credit risk, delinquency and other trends, including any concentrations at the portfolio level, are monitored, as certain of these trends can be modified through changes in underwriting policies and portfolio guidelines. Consumer Risk Management evaluates delinquency and other trends against business expectations, current and forecasted economic conditions, and industry benchmarks. Historical and forecasted trends are incorporated into the modeling of estimated consumer credit losses and are part of the monitoring of the credit risk profile of the portfolio. Under the Firm's model risk policy, new significant risk management models, as well as major changes to such models, are required to be reviewed and approved by the Model Review Group prior to implementation into the operating environment. Internal Audit also periodically tests the internal controls around the modeling process including the integrity of the data utilized. For a discussion of the Model Review Group, see page 139. For further discussion of consumer loans, see Note 14. Wholesale credit risk is monitored regularly at an aggregate portfolio, industry and individual client and counterparty level with established concentration limits that are reviewed and revised as deemed appropriate by management, typically on an annual basis. Industry and counterparty limits, as measured in terms of exposure and economic credit risk capital, are subject to stress-based loss constraints. Assigning and managing credit authorities in connection with the approval of all credit exposure Management of the Firm's wholesale credit risk exposure is accomplished through a number of means, including: Monitoring and managing credit risk across all portfolio segments, including transaction and line approval • Other corporate functions and forums with risk management-related responsibilities include: The JPMorgan Chase Bank N.A. Board of Directors is responsible for the oversight of management on behalf of JPMorgan Chase Bank N.A. The JPMorgan Chase Bank N.A. Board accomplishes this function acting directly and through the principal standing committees of the Firm's Board of Directors. Risk oversight on behalf of JPMorgan Chase Bank N.A. is primarily the responsibility of the Firm's DRPC, Audit Committee and, with respect to compensation- related matters, the Compensation & Management Development Committee. Risk appetite The Firm's overall risk appetite is established by management taking into consideration the Firm's capital and liquidity positions, earnings power, and diversified business model. The risk appetite framework is a tool to measure the capacity to take risk and is expressed in loss tolerance parameters at the Firm and/or LOB levels, including net income loss tolerances, liquidity limits and market limits. Performance against these parameters informs management's strategic decisions and is reported to the DRPC. The Firm-level risk appetite parameters are set and approved by the Firm's CEO, CFO, CRO and COO. LOB-level risk appetite parameters are set by the LOB CEO, CFO, and CRO and are approved by the Firm's functional heads as noted above. Firmwide LOB diversification allows the sum of the LOBS' loss tolerances to be greater than the Firmwide loss tolerance. Risk identification for large exposures The Firm has certain potential low-probability but plausible and material, idiosyncratic risks not well captured by its other existing risk analysis and reporting for credit, market, and other risks. These idiosyncratic risks may arise in a number of forms, e.g. changes in legislation, an unusual combination of market events, or specific counterparty events. These identified risks are grouped under the term Risk Identification for Large Exposures ("RIFLES"). The identified and monitored RIFLES allow the Firm to monitor earnings vulnerability that is not adequately covered by its other standard risk measurements. JPMorgan Chase & Co./2014 Annual Report 109 Management's discussion and analysis CREDIT RISK MANAGEMENT Credit risk is the risk of loss arising from the default of a customer, client or counterparty. The Firm provides credit to a variety of customers, ranging from large corporate and institutional clients to individual consumers and small businesses. In its consumer businesses, the Firm is exposed to credit risk primarily through its residential real estate, credit card, auto, business banking and student lending businesses. Originated mortgage loans are retained in the mortgage portfolio, or securitized or sold to U.S. government agencies and U.S. government-sponsored enterprises; other types of consumer loans are typically retained on the balance sheet. In its wholesale businesses, the Firm is exposed to credit risk through its underwriting, lending and derivatives activities with and for clients and counterparties, as well as through its operating services activities, such as cash management and clearing activities. A portion of the loans originated or acquired by the Firm's wholesale businesses are generally retained on the balance sheet; the Firm's syndicated loan business distributes a significant percentage of originations into the market and is an important component of portfolio management. Credit risk organization Credit risk management is overseen by the Firm's CRO. The Firm's credit risk management governance consists of the following activities: • • • Establishing a comprehensive credit risk policy framework 738,418 • • Loans retained Loans held-for-sale Loans at fair value Total loans-reported Derivative receivables Receivables from Credit exposure 2014 2013 $ 747,508 $ 724,177 7,217 12,230 Nonperforming (b)(c)(d) 2014 2013 $ 7,017 $ 8,317 95 26 2,611 2,011 21 197 December 31, (in millions) • Total credit portfolio In the following tables, reported loans include loans retained (i.e., held-for-investment); loans held-for-sale (which are carried at the lower of cost or fair value, with valuation changes recorded in noninterest revenue); and certain loans accounted for at fair value. In addition, the Firm records certain loans accounted for at fair value in trading assets. For further information regarding these loans, see Note 3 and Note 4. For additional information on the Firm's loans and derivative receivables, including the Firm's accounting policies, see Note 14 and Note 6. Loan underwriting and credit approval process Loan syndications and participations Loan sales and securitizations Credit derivatives Master netting agreements Collateral and other risk-reduction techniques In addition to Risk Management, Internal Audit performs periodic exams, as well as continuous review, where appropriate, of the Firm's consumer and wholesale portfolios. For risk-rated portfolios, a credit review group within Internal Audit is responsible for: • Independently assessing and validating the changing risk grades assigned to exposures; and Evaluating the effectiveness of business units' risk- ratings, including the accuracy and consistency of risk grades, the timeliness of risk grade changes and the justification of risk grades in credit memoranda Risk reporting To enable monitoring of credit risk and effective decision- making, aggregate credit exposure, credit quality forecasts, concentration levels and risk profile changes are reported regularly to senior Credit Risk Management. Detailed portfolio reporting of industry, customer, product and geographic concentrations occurs monthly, and the appropriateness of the allowance for credit losses is reviewed by senior management at least on a quarterly basis. Through the risk reporting and governance structure, credit risk trends and limit exceptions are provided regularly to, and discussed with, senior management and the Board of Directors as appropriate. JPMorgan Chase & Co./2014 Annual Report 111 Management's discussion and analysis CREDIT PORTFOLIO 2014 Credit Risk Overview In 2014, the consumer credit environment continued to improve and the wholesale credit environment remained favorable. Over the course of the year, the Firm continued to actively manage its underperforming and nonaccrual loans and reduce such exposures through loan restructurings, loan sales and workouts. The Firm saw decreased downgrade, default and charge-off activity and improved consumer delinquency trends. The Firm increased its overall lending activity in both wholesale and consumer businesses. The combination of these factors resulted in an improvement in the credit quality of the portfolio compared with 2013 and contributed to the Firm's reduction in the allowance for credit losses. For further discussion of the consumer credit environment and consumer loans, see Consumer Credit Portfolio on pages 113-119 and Note 14. For further discussion of wholesale credit environment and wholesale loans, see Wholesale Credit Portfolio on pages 120-127 and Note 14. For further information regarding the credit risk inherent in the Firm's investment securities portfolio, see Note 12. Oversight Policy and contingency funding plan. ALCO also reviews the Firm's overall structural interest rate risk position, funding requirements and strategy, and the Firm's securitization programs (and any required liquidity support by the Firm of such programs). Nonaccrual loans (f)(g) Average annual net charge-off/(recovery) ΝΑ NA ΝΑ Total loans - PCI 46,696 53,055 NA NA NA 3 3 3 3 3 금금금금금 Total loans - retained 294,979 288,449 6,418 7,496 1,318 17,915 1,907 15,708 NA Home equity 17,095 18,927 ΝΑ ΝΑ ΝΑ Prime mortgage Subprime mortgage Option ARMS 10,220 12,038 NA ΝΑ NA 3,673 4,175 NA ΝΑ Loans - PCI 0.46 ΝΑ 58,153 56,057 Receivables from customers(c) 108 Total consumer exposure, excluding credit card 353,635 139 345,259 Credit Card Loans retained(d) Loans held-for-sale Total credit card loans Lending-related commitments (b) Total credit card exposure Total consumer credit portfolio Memo: Total consumer credit portfolio, excluding PCI 128,027 127,465 Lending-related commitments (b) ΝΑ 0.66 1,907 ΝΑ ΝΑ ΝΑ NA NA 0.66 Loans held-for-sale 395 (e) 614 91 Total consumer, excluding credit card loans 295,374 289,063 6,509 7,496 1,318 0.46 Net charge-offs/ (recoveries)(h) 0.82 1,907 36,375 40,750 1,590 1,876 82 $ 132 391 0.50% 0.72% 834 1.03 1.90 104,921 87,162 2,190 2,666 39 59 0.04 Subprime mortgage 0.07 Prime mortgage, including option ARMS $ rate(h)(i) 2014 2013 2014 2013 2014 2013 2014 2013 Loans, excluding PCI loans and loans held-for-sale Home equity senior lien $ 16,367 $ 17,113 $ 938 $ 932 Home equity - junior lien 0.55 5,056 1,036 1.58 1.81 Student and other 10,970 11,557 270 86 347 297 3.07 2.51 Total loans, excluding PCI loans and loans held-for-sale 248,283 235,394 6,418 7,496 1,318 337 7,104 305 279 1,390 (27) 90 (0.43) 1.17 Auto(a) 54,536 52,757 115 161 181 158 0.34 0.31 Business banking 20,058 18,951 385 The Firmwide Oversight and Control Group is comprised of dedicated control officers within each of the lines of business and corporate functional areas, as well as a central oversight team. The group is charged with enhancing the Firm's controls by looking within and across the lines of business and corporate functional areas to identify and control issues. The group enables the Firm to detect control problems more quickly, escalate issues promptly and get the right people involved to understand common themes and interdependencies among the various parts of the Firm. The group works closely with the Firm's other control- related functions, including Compliance, Legal, Internal Audit and Risk Management, to effectively remediate identified control issues across all affected areas of the Firm. As a result, the group facilitates the effective execution of the Firm's control framework and helps support operational risk management across the Firm. The Firmwide Valuation Governance Forum ("VGF") is composed of senior finance and risk executives and is responsible for overseeing the management of risks arising from valuation activities conducted across the Firm. The VGF is chaired by the firmwide head of the Valuation Control function (under the direction of the Firm's CFO), and also includes sub-forums for the CIB, Consumer & Community Banking, Commercial Banking, Asset Management and certain corporate functions, including Treasury and CIO. In addition to the committees, forums and groups listed above, the Firm has other management committees and forums at the LOB and regional levels, where risk-related topics are discussed and escalated as necessary. The membership of these committees is composed of senior management of the Firm including representation from the business and various control functions. The committees meet regularly to discuss a broad range of topics. JPMorgan Chase & Co./2014 Annual Report 118 128 (19) (157) (2) 5 - (225) (3) 224 110 250 8,229 Transportation 12,094 Machinery & Equipment Mfg 20 641 6,557 13,759 20,977 Technology (1,071) (11,297) I 58 155 20,573 20,868 16,365 4,835 9,131 14,534 Media (19) (377) 18 504 6,562 8,845 15,911 Metals/Mining (9) 11,444 5 10 15 224 7,512 8,450 16,201 Business Services (107) (34) (3) 5 86 10 5,107 21,081 (193) (1,232) (4) ༄ ཤཱ ཁཿ ལྐ ྴ 31 971 9,023 18,233 28,258 Retail & Consumer Services 102 837 30,919 (9,369) 31,858 1 57 4,436 31,880 36,374 Asset Managers 17 650 11,081 26,070 37,818 Consumer Products State & Municipal Govt(b) Central Govt 17 (244) (155) (3) 198 255 3,747 24,058 28,060 Utilities (1) (47) 4 56 (94) (130) 24 69 (4,545) (9) (12) 38 (2) (20) (161) (144) 2 15 (148) 266 30 1 All other(c) (23) (5) 6 124 478 2,023 2,937 5,562 Leisure (71) (4) (4) (1) (216) (102) ཝ ། 36 20 (6) (813) (2) | 8 སྦྱ | 24 24 Subtotal 210,526 190,135 19,581 Real Estate Top 25 industries(a) (in millions) December 31, 2013 As of or for the year ended Noninvestment-grade JPMorgan Chase & Co./2014 Annual Report 122 $ 910,917 Total 6,412 28,972 Receivables from customers and other 958 Loans held-for-sale and loans at fair value 12 $ (26,703) $ 2,301 $ 977 $ 9,244 $ 174,591 $ 690,721 $ $ 875,533 $ (11,345) (21) 1,235 188 622 (1,089) (19,604) 5,088 6,070 Aerospace/Defense 161 4,778 8,647 13,586 Automotive (2,372) (52) - 162 80 2,605 10,790 1 13,637 (104) ས 12 6 674 6,271 6,721 13,672 Building Materials/Construction (6) (69) (1) Insurance 1 (1) Chemicals/Plastics 6 122 2,224 4,890 7,242 Agriculture/Paper Mfg 2 10 N8 10 2,726 6,198 (140) 8,936 546 4,303 8,277 13,136 Telecom Services (14) (2) 1 29 3,716 9,800 13,545 Securities Firms & Exchanges 82 14,685 33,547 241,666 $ 77,814 $ 324,502 78,975 $ 112,411 $ 134,277 $ Total % of IG Total BB+/Bal & below AAA/Aaa to BBB-/Baa3 Total Due after 5 years -grade Ratings profile Noninvestment Investment- grade Due after 1 year through 5 years Due in 1 year or less Maturity profile(e) Wholesale credit exposure - maturity and ratings profile The following tables present the maturity and ratings profiles of the wholesale credit portfolio as of December 31, 2014 and 2013. The ratings scale is based on the Firm's internal risk ratings, which generally correspond to the ratings as defined by S&P and Moody's. JPMorgan Chase & Co./2014 Annual Report 120 (b) Includes unused advised lines of credit of $105.2 billion and $102.0 billion as of December 31, 2014 and 2013, respectively. An advised line of credit is a revolving credit line which specifies the maximum amount the Firm may make available to an obligor, on a nonbinding basis. The borrower receives written or oral advice of this facility. The Firm may cancel this facility at any time by providing the borrower notice or, in some cases, without notice as permitted by law. (c) Represents the net notional amount of protection purchased and sold through credit derivatives used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. For additional information, see Credit derivatives on page 127, and Note 6. (d) Excludes assets acquired in loan satisfactions. (a) Receivables from customers and other include $28.8 billion and $26.5 billion of margin loans at December 31, 2014 and 2013, respectively, to prime and retail brokerage customers; these are classified in accrued interest and accounts receivable on the Consolidated balance sheets. ΝΑ NA (14,435) $ 82,836 $ 324,502 74% (3,132) $ (23,571) (6,000) $ (26,703) $ (2,050) $ (18,653) $ $ 891,313 $ 891,313 28,972 28,972 79 855,929 6,412 6,412 (19,604) 80 92,842 182,899 379,214 673,030 88 59,371 7,221 52,150 59,371 23,209 9,812 472,056 110,835 855,929 20,032 16,130 185,451 276,793 317,894 427,200 (19,604) (19,604) 78,975 472,056 $ (5) $ (26,703) $ (27,996) $ $910,917 $860,299 $ 1,002 $1,665 For additional information about loan modification programs to borrowers, see Note 14. Consistent with the Firm's policy, all credit card loans typically remain on accrual status until charged-off. However, the Firm establishes an allowance, which is offset against loans and charged to interest income, for the estimated uncollectible portion of accrued interest and fee income. At December 31, 2014 and 2013, the Firm had $2.0 billion and $3.1 billion, respectively, of credit card loans outstanding that have been modified in TDRs. These balances included both credit card loans with modified payment terms and credit card loans that reverted back to their pre-modification payment terms because the cardholder did not comply with the modified payment terms. The decrease in modified credit card loans outstanding from December 31, 2013, was attributable to a reduction in new modifications as well as ongoing payments and charge-offs on previously modified credit card loans. Modifications of credit card loans 5.6% 5.8% Florida Illinois 8.2% Texas New York 8.2% California 13.5% JPMorgan Chase & Co./2014 Annual Report Illinois 5.9% New York 8.5% 8.7% Texas All other 58.7% 14.0% California All other 57.1% Top 5 States Credit Card - Retained (at December 31, 2013) Loans outstanding in the top five states of California, Texas, New York, Illinois and Florida consisted of $54.9 billion in receivables, or 43% of the retained loan portfolio, at December 31, 2014, compared with $52.7 billion, or 41%, at December 31, 2013. The greatest geographic concentration of credit card retained loans is in California, which represented 14% and 13% of total retained loans at December 31, 2014 and 2013, respectively. For further information on the geographic composition of the Firm's credit card loans, see Note 14. Top 5 States Credit Card - Retained (at December 31, 2014) Total credit card loans increased from December 31, 2013 due to higher new account originations and increased credit card sales volume. The 30+ day delinquency rate decreased to 1.44% at December 31, 2014, from 1.67% at December 31, 2013. For the years ended December 31, 2014 and 2013, the net charge-off rates were 2.75% and 3.14%, respectively. Charge-offs have improved compared with a year ago as a result of improvement in delinquent loans. The credit card portfolio continues to reflect a well- seasoned, largely rewards-based portfolio that has good U.S. geographic diversification. Credit Card Florida 5.8% $ (26,703) 119 WHOLESALE CREDIT PORTFOLIO 206 103 472,056 446,232 899 1,459 438,861 414,067 28,972 26,744 197 21 624 1,044 275 415 26 4 $ 599 $ 821 2013 Management's discussion and analysis 2014 Nonperforming (d) held against derivatives Liquid securities and other cash collateral Credit Portfolio Management derivatives notional, net(c) Total wholesale credit exposure Receivables from customers and other (a) Total wholesale credit- related assets Lending-related commitments (b) (in millions) Loans retained Loans held-for-sale Loans at fair value Loans - reported Derivative receivables December 31, Credit exposure Wholesale credit portfolio The wholesale credit environment remained favorable throughout 2014 driving an increase in client activity. Growth in loans retained was driven primarily by activity in Commercial Banking, while growth in lending-related commitments reflected increased activity in both the Corporate & Investment Bank and Commercial Banking. Discipline in underwriting across all areas of lending continues to remain a key point of focus, consistent with evolving market conditions and the Firm's risk management activities. The wholesale portfolio is actively managed, in part by conducting ongoing, in-depth reviews of client credit quality and transaction structure, inclusive of collateral where applicable; and of industry, product and client concentrations. During the year, wholesale criticized assets decreased from 2013, including a reduction in nonaccrual loans by 40%. The Firm's wholesale businesses are exposed to credit risk through underwriting, lending and trading activities with and for clients and counterparties, as well as through various operating services such as cash management and clearing activities. A portion of the loans originated or acquired by the Firm's wholesale businesses is generally retained on the balance sheet. The Firm distributes a significant percentage of the loans it originates into the market as part of its syndicated loan business and to manage portfolio concentrations and credit risk. 2014 2013 $324,502 $308,263 3,801 11,290 2,611 2,011 330,914 321,564 78,975 65,759 88% December 31, 2014 (in millions, except ratios) Noncriticized JPMorgan Chase & Co./2014 Annual Report (in millions) Investment- Credit 31, 2014 As of or for the year ended December Liquid securities Selected metrics Noninvestment-grade Below are summaries of the top 25 industry exposures as of December 31, 2014 and 2013. For additional information on industry concentrations, see Note 5. Management's discussion and analysis Criticized Criticized performing nonperforming 121 its industry exposures, paying particular attention to industries with actual or potential credit concerns. Exposures deemed criticized align with the U.S. banking regulators' definition of criticized exposures, which consist of the special mention, substandard and doubtful categories. The total criticized component of the portfolio, excluding loans held-for-sale and loans at fair value, decreased by 16% to $10.2 billion at December 31, 2014, from $12.2 billion at December 31, 2013. The Firm focuses on the management and diversification of Wholesale credit exposure - selected industry exposures (f) The prior period amounts have been revised to conform with the current period presentation. (e) The maturity profile of retained loans, lending-related commitments and derivative receivables is based on remaining contractual maturity. Derivative contracts that are in a receivable position at December 31, 2014, may become a payable prior to maturity based on their cash flow profile or changes in market conditions. (d) Predominantly all of the credit derivatives entered into by the Firm where it has purchased protection, including Credit Portfolio Management derivatives, are executed with investment grade counterparties. (c) The notional amounts are presented on a net basis by underlying reference entity and the ratings profile shown is based on the ratings of the reference entity on which protection has been purchased. (a) Represents loans held-for-sale, primarily related to syndicated loans and loans transferred from the retained portfolio, and loans at fair value. (b) These derivatives do not quality for hedge accounting under U.S. GAAP. 88% $ (27,996) (3,347) $ 845,864 JPMorgan Chase & Co./2014 Annual Report $ 30 days or more past due and accruing loans offs/ (recoveries) 48,315 193 42 488 7,816 49,361 57,707 69 508 9,266 58,360 68,203 Net charge- Oil & Gas Banks & Finance Cos (27) (36) $ (9) $ 309 $ 253 $ 25,558 $ 1,356 $ $ 107,386 $ 80,219 $ Real Estate Top 25 industries(a) and other cash collateral held against derivative receivables Credit derivative hedges(e) Healthcare Banks & Finance Cos (24,649) (1,149) $ (19,516) $ Total % of IG Total Ratings profile Noninvestment- grade BB+/Bal & below $ 226,070 $ AAA/Aaa to BBB-/Baa3 Due after 5 years Total 75,760 $308,263 65,759 $ 108,392 $ 124,111 $ year through 5 years Due in 1 year or less Investment- grade 82,193 Due after 1 Derivative receivables Loans retained (in millions, except ratios) December 31, 2013 Credit Portfolio Management derivatives net notional by reference entity ratings profile (b)(c)(d) $ Total exposure - net of liquid securities and other cash collateral held against derivatives Loans held-for-sale and loans at fair value(a) Receivables from customers and other Subtotal Total derivative receivables, net of all collateral Lending-related commitments Less: Liquid securities and other cash collateral held against derivatives Derivative receivables Loans retained Maturity profile(e) (7,331) $ (27,996) $ $ 308,263 65,759 Credit Portfolio Management derivatives net notional by reference entity ratings profile (b)(c)(d) $ $ 845,864 Total exposure - net of liquid securities and other cash collateral held against derivatives 26,744 26,744 13,301 77 79 80 51,324 446,232 805,819 (f) 10,220 92,258 184,671 73% 41,104 353,974 621,148 Loans held-for-sale and loans at fair value(a) Receivables from customers and other 21,839 11,505 109,104 15,935 255,426 395,472 301,243 Subtotal 179,301 (f) 13,550 Total derivative receivables, net of all collateral Lending-related commitments (14,435) (14,435) Less: Liquid securities and other cash collateral held against derivatives 51,324 446,232 805,819 13,301 Healthcare exposure(d) grade 30 days or 12 (225) 241 $ 316,060 $ 307,340 151 (139) 2013 2014 Receivables from customers Net charge-off rate Net charge-offs Average loans retained Gross charge-offs Gross recoveries Year ended December 31, (in millions, except ratios) Loans - reported Wholesale net charge-offs The following table presents net charge-offs, which are defined as gross charge-offs less recoveries, for the years ended December 31, 2014 and 2013. The amounts in the table below do not include gains or losses from sales of nonaccrual loans. Ending balance 1,044 624 $ $ (673) (420) Net reductions 1,966 1,302 Total reductions 371 95 16 -% 0.01% Receivables from customers primarily represent margin loans to prime and retail brokerage clients that are collateralized through a pledge of assets maintained in clients' brokerage accounts that are subject to daily minimum collateral requirements. In the event that the collateral value decreases, a maintenance margin call is made to the client to provide additional collateral into the account. If additional collateral is not provided by the client, the client's position may be liquidated by the Firm to meet the minimum collateral requirements. 12,227 8,177 16,790 21,253 1,516 1,838 25,782 33,725 $ $ 2013 2014 Liquid securities and other cash collateral held against derivative receivables Total, net of all collateral Sales Total, net of cash collateral Credit derivatives Foreign exchange Interest rate Derivative receivables December 31, (in millions) The following table summarizes the net derivative receivables for the periods presented. In the normal course of business, the Firm uses derivative instruments predominantly for market-making activities. Derivatives enable customers to manage exposures to fluctuations in interest rates, currencies and other markets. The Firm also uses derivative instruments to manage its own credit exposure. The nature of the counterparty and the settlement mechanism of the derivative affect the credit risk to which the Firm is exposed. For OTC derivatives the Firm is exposed to the credit risk of the derivative counterparty. For exchange-traded derivatives ("ETD") such as futures and options, and “cleared" over-the-counter ("OTC-cleared") derivatives, the Firm is generally exposed to the credit risk of the relevant CCP. Where possible, the Firm seeks to mitigate its credit risk exposures arising from derivative transactions through the use of legally enforceable master netting arrangements and collateral agreements. For further discussion of derivative contracts, counterparties and settlement types, see Note 6. Derivative contracts The Firm provides clearing services for clients entering into securities and derivative transactions. Through the provision of these services the Firm is exposed to the risk of non-performance by its clients and may be required to share in losses incurred by central counterparties (“CCPs”). Where possible, the Firm seeks to mitigate its credit risk to its clients through the collection of adequate margin at inception and throughout the life of the transactions and can also cease provision of clearing services if clients do not adhere to their obligations under the clearing agreement. For further discussion of Clearing services, see Note 29. In the Firm's view, the total contractual amount of these wholesale lending-related commitments is not representative of the Firm's actual future credit exposure or funding requirements. In determining the amount of credit risk exposure the Firm has to wholesale lending-related commitments, which is used as the basis for allocating credit risk capital to these commitments, the Firm has established a "loan-equivalent" amount for each commitment; this amount represents the portion of the unused commitment or other contingent exposure that is expected, based on average portfolio historical experience, to become drawn upon in an event of a default by an obligor. The loan-equivalent amount of the Firm's lending- related commitments was $229.6 billion and $218.9 billion as of December 31, 2014 and 2013, respectively. Clearing services The Firm uses lending-related financial instruments, such as commitments (including revolving credit facilities) and guarantees, to meet the financing needs of its customers. The contractual amounts of these financial instruments represent the maximum possible credit risk should the counterparties draw down on these commitments or the Firm fulfills its obligations under these guarantees, and the counterparties subsequently fail to perform according to the terms of these contracts. Lending-related commitments JPMorgan Chase & Co./2014 Annual Report 124 Equity Commodity 279 303 Returned to performing status (a) The industry rankings presented in the table as of December 31, 2013, are based on the industry rankings of the corresponding exposures at December 31, 2014, not actual rankings of such exposures at December 31, 2013. $ 860,299 13,301 26,744 Total Receivables from customers and other Loans held-for-sale and loans at fair value (14,435) 16 $ (27,996) $ 1,894 $ 1,442 $ 10,733 $ $ (b) In addition to the credit risk exposure to states and municipal governments (both U.S. and non-U.S.) at December 31, 2014 and 2013, noted above, the Firm held: $10.6 billion and $7.9 billion, respectively, of trading securities; $30.1 billion and $29.5 billion, respectively, of AFS securities; and $10.2 billion and $920 million, respectively, of HTM securities, issued by U.S. state and municipal governments. For further information, see Note 3 and Note 12. (c) All other includes: individuals, private education and civic organizations; SPES; and holding companies, representing approximately 68%, 21% and 5%, respectively, at December 31, 2014, and 64%, 22% and 5%, respectively, at December 31, 2013. 173,792 $ 820,254 $ 634,287 Subtotal (367) (7,068) (6) 1,249 235 692 19,911 180,460 201,298 (14) $ 13,982 (d) Credit exposure is net of risk participations and excludes the benefit of "Credit Portfolio Management derivatives net notional" held against derivative receivables or loans and "Liquid securities and other cash collateral held against derivative receivables". (f) The prior period amounts have been revised to conform with the current period presentation. 241 148 1,075 756 1,293 882 1,717 1,044 $ $ 2013 2014 Gross charge-offs (e) Represents the net notional amounts of protection purchased and sold through credit derivatives used to manage the credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. The all other category includes purchased credit protection on certain credit indices. Paydowns and other Year ended December 31, (in millions) Beginning balance Wholesale nonaccrual loan activity The following table presents the change in the nonaccrual loan portfolio for the years ended December 31, 2014 and 2013. In the normal course of its wholesale business, the Firm provides loans to a variety of customers, ranging from large corporate and institutional clients to high-net-worth individuals. For further discussion on loans, including information on credit quality indicators, see Note 14. The Firm actively manages its wholesale credit exposure. One way of managing credit risk is through secondary market sales of loans and lending-related commitments. During the years ended December 31, 2014 and 2013, the Firm sold $22.8 billion and $16.3 billion, respectively, of loans and lending-related commitments. Loans Oil & Gas: Exposure to this industry increased by $1.4 billion in 2014 to $48.3 billion, of which $15.6 billion was drawn at year-end. The portfolio largely consisted of exposure in North America, and was concentrated in the Exploration and Production subsector. The Oil & Gas portfolio was comprised of 69% investment-grade exposure, and was approximately 5% of the Firm's total wholesale credit exposure as of December 31, 2014. Real Estate: Exposure to this industry increased by $20.3 billion or 23%, in 2014 to $107.4 billion. The increase was largely driven by growth in multifamily exposure in the CB. The credit quality of this industry improved as the investment-grade portion of the exposures to this industry increased to 75% in 2014 from 72% in 2013. The ratio of nonaccrual retained loans to total retained loans decreased to 0.32% at December 31, 2014 from 0.50% at December 31, 2013. For further information on commercial real estate loans, see Note 14. Presented below is a discussion of several industries to which the Firm has significant exposure and/or present actual or potential credit concerns. The Firm is actively monitoring these exposures. For additional information, refer to the tables on the previous pages. Management's discussion and analysis • 123 JPMorgan Chase & Co./2014 Annual Report Additions Reductions: 9,444 78,975 65,759 Credit portfolio management activities The Firm uses credit derivatives for two primary purposes: first, in its capacity as a market-maker; and second, as an end-user, to manage the Firm's own credit risk associated with various exposures. For a detailed description of credit derivatives, see Credit derivatives in Note 6. Credit derivatives 2013. As previously noted, the Firm uses collateral agreements to mitigate counterparty credit risk. The percentage of the Firm's derivatives transactions subject to collateral agreements - excluding foreign exchange spot trades, which are not typically covered by collateral agreements due to their short maturity - was 88% as of December 31, 2014, largely unchanged compared with 86% as of December 31, JPMorgan Chase & Co./2014 Annual Report 126 (a) The prior period amounts have been revised to conform with the current period presentation. 100% 51,324 100% $ 59,371 Included in the Firm's end-user activities are credit derivatives used to mitigate the credit risk associated with traditional lending activities (loans and unfunded commitments) and derivatives counterparty exposure in the Firm's wholesale businesses (collectively, "credit portfolio management” activities). Information on credit portfolio management activities is provided in the table below. For further information on derivatives used in credit portfolio management activities, see Credit derivatives in Note 6. The Firm also uses credit derivatives as an end-user to manage other exposures, including credit risk arising from certain securities held in the Firm's market-making businesses. These credit derivatives are not included in credit portfolio management activities; for further information on these credit derivatives as well as credit derivatives used in the Firm's capacity as a market maker in credit derivatives, see Credit derivatives in Note 6. $ 7 3,415 1 837 CCC+/Caal and below 13 6,806 11 6,384 BB+/Bal to B-/B3 30 15,220 Total 32 Credit derivatives used in credit portfolio management activities Notional amount of protection Oil & Gas The wholesale allowance for credit losses decreased from December 31, 2013, reflecting a continued favorable credit environment as evidenced by low charge-off rates, and declining nonaccrual balances and other portfolio activity. The consumer, excluding credit card, allowance for loan losses reflected a reduction from December 31, 2013, primarily due to the continued improvement in home prices and delinquencies in the residential real estate portfolio and the run-off of the student loan portfolio. For additional information about delinquencies and nonaccrual loans in the consumer, excluding credit card, loan portfolio, see Consumer Credit Portfolio on pages 113-119 and Note 14. The credit card allowance for loan losses reflected a reduction from December 31, 2013, primarily related to a decrease in the asset-specific allowance resulting from increased granularity of the impairment estimates and lower balances related to credit card loans modified in TDRS. For additional information about delinquencies in the credit card loan portfolio, see Consumer Credit Portfolio on pages 113-119 and Note 14. The allowance for credit losses was $14.8 billion at December 31, 2014, a decrease of $2.2 billion from $17.0 billion at December 31, 2013. The allowance for loan losses includes an asset-specific component, a formula-based component, and a component related to PCI loans. For a further discussion of the components of the allowance for credit losses and related management judgments, see Critical Accounting Estimates Used by the Firm on pages 161-165 and Note 15. At least quarterly, the allowance for credit losses is reviewed by the Chief Risk Officer, the Chief Financial Officer and the Controller of the Firm, and discussed with the DRPC and Audit Committees of the Board of Directors of the Firm. As of December 31, 2014, JPMorgan Chase deemed the allowance for credit losses to be appropriate and sufficient to absorb probable credit losses inherent in the portfolio. JPMorgan Chase's allowance for loan losses covers both the consumer (primarily scored) portfolio and wholesale (risk- rated) portfolio. The allowance represents management's estimate of probable credit losses inherent in the Firm's loan portfolio. Management also determines an allowance for wholesale and certain consumer lending-related commitments. ALLOWANCE FOR CREDIT LOSSES Management's discussion and analysis 127 JPMorgan Chase & Co./2014 Annual Report The effectiveness of the Firm's credit default swap ("CDS") protection as a hedge of the Firm's exposures may vary depending on a number of factors, including the named reference entity (i.e., the Firm may experience losses on specific exposures that are different than the named reference entities in the purchased CDS); the contractual terms of the CDS (which may have a defined credit event that does not align with an actual loss realized by the Firm); and the maturity of the Firm's CDS protection (which in some cases may be shorter than the Firm's exposures). However, the Firm generally seeks to purchase credit protection with a maturity date that is the same or similar to the maturity date of the exposure for which the protection was purchased, and remaining differences in maturity are actively monitored and managed by the Firm. The credit derivatives used in credit portfolio management activities do not qualify for hedge accounting under U.S. GAAP; these derivatives are reported at fair value, with gains and losses recognized in principal transactions revenue. In contrast, the loans and lending-related commitments being risk-managed are accounted for on an accrual basis. This asymmetry in accounting treatment, between loans and lending-related commitments and the credit derivatives used in credit portfolio management activities, causes earnings volatility that is not representative, in the Firm's view, of the true changes in value of the Firm's overall credit exposure. December 31, (in millions) Credit derivatives used to manage: (a) Amounts are presented net, considering the Firm's net protection purchased or sold with respect to each underlying reference entity or index. Credit portfolio management derivatives notional, net 96 28,092 25,328 24,656 26,703 Total net protection purchased Total net protection sold 2,047 $ 2,764 $ Loans and lending-related commitments Derivative receivables 2013 2014 purchased and sold (a) $ 26,703 $ 27,996 (10) 19,008 12,930 20 322° 30 DRE - AVG - 40 Π 50 ㅁ 60 70 (in billions) 10 December 31, 2014 The fair value of the Firm's derivative receivables incorporates an adjustment, the CVA, to reflect the credit quality of counterparties. The CVA is based on the Firm's AVG to a counterparty and the counterparty's credit spread in the credit derivatives market. The primary components of changes in CVA are credit spreads, new deal activity or unwinds, and changes in the underlying market environment. The Firm believes that active risk management is essential to controlling the dynamic credit risk in the derivatives portfolio. In addition, the Firm's risk management process takes into consideration the potential impact of wrong-way risk, which is broadly defined as the potential for increased correlation between the Firm's exposure to a counterparty (AVG) and the counterparty's credit quality. Many factors may influence the nature and magnitude of these correlations over time. To the extent that these correlations are identified, the Firm may adjust the CVA associated with that counterparty's AVG. The Firm risk manages exposure to changes in CVA by entering into credit derivative transactions, as well as interest rate, foreign exchange, equity and commodity derivative transactions. Finally, AVG is a measure of the expected fair value of the Firm's derivative receivables at future time periods, including the benefit of collateral. AVG exposure over the total life of the derivative contract is used as the primary metric for pricing purposes and is used to calculate credit capital and the CVA, as further described below. The three year AVG exposure was $37.5 billion and $35.4 billion at December 31, 2014 and 2013, respectively, compared with derivative receivables, net of all collateral, of $59.4 billion and $51.3 billion at December 31, 2014 and 2013, respectively. Peak exposure to a counterparty is an extreme measure of exposure calculated at a 97.5% confidence level. DRE exposure is a measure that expresses the risk of derivative exposure on a basis intended to be equivalent to the risk of loan exposures. The measurement is done by equating the unexpected loss in a derivative counterparty exposure (which takes into consideration both the loss volatility and the credit rating of the counterparty) with the unexpected loss in a loan exposure (which takes into consideration only the credit rating of the counterparty). DRE is a less extreme measure of potential credit loss than Peak and is the primary measure used by the Firm for credit approval of derivative transactions. While useful as a current view of credit exposure, the net fair value of the derivative receivables does not capture the potential future variability of that credit exposure. To capture the potential future variability of credit exposure, the Firm calculates, on a client-by-client basis, three measures of potential derivatives-related credit loss: Peak, Derivative Risk Equivalent ("DRE"), and Average exposure ("AVG"). These measures all incorporate netting and collateral benefits, where applicable. Management's discussion and analysis 125 JPMorgan Chase & Co./2014 Annual Report Derivative receivables reported on the Consolidated balance sheets were $79.0 billion and $65.8 billion at December 31, 2014 and 2013, respectively. These amounts represent the fair value of the derivative contracts, after giving effect to legally enforceable master netting agreements and cash collateral held by the Firm. However, in management's view, the appropriate measure of current credit risk should also take into consideration additional liquid securities (primarily U.S. government and agency securities and other G7 government bonds) and other cash collateral held by the Firm aggregating $19.6 billion and $14.4 billion at December 31, 2014 and 2013, respectively, that may be used as security when the fair value of the client's exposure is in the Firm's favor. In addition to the collateral described in the preceding paragraph, the Firm also holds additional collateral (primarily: cash; G7 government securities; other liquid government-agency and guaranteed securities; and corporate debt and equity securities) delivered by clients at the initiation of transactions, as well as collateral related to contracts that have a non-daily call frequency and collateral that the Firm has agreed to return but has not yet settled as of the reporting date. Although this collateral does not reduce the balances and is not included in the table above, it is available as security against potential exposure that could arise should the fair value of the client's derivative transactions move in the Firm's favor. As of December 31, 2014 and 2013, the Firm held $48.6 billion and $50.8 billion, respectively, of this additional collateral. The prior period amount has been revised to conform with the current period presentation. The derivative receivables fair value, net of all collateral, also does not include other credit enhancements, such as letters of credit. For additional information on the Firm's use of collateral agreements, see Note 6. 59,371 $ 51,324 $ (14,435) (19,604) The accompanying graph shows exposure profiles to the Firm's current derivatives portfolio over the next 10 years as calculated by the DRE and AVG metrics. The two measures generally show that exposure will decline after the first year, if no new trades are added to the portfolio. Exposure profile of derivatives measures 25 0 2 years 24 25% 12,953 32% $ 19,202 13,940 $ BBB+/Baal to BBB-/Baa3 A+/A1 to A-/A3 AAA/Aaa to AA-/Aa3 % of exposure net of all collateral Exposure net of all collateral net of all collateral 1 year all collateral % of exposure 2013(a) 2014 (in millions, except ratios) Rating equivalent Ratings profile of derivative receivables The following table summarizes the ratings profile by derivative counterparty of the Firm's derivative receivables, including credit derivatives, net of other liquid securities collateral, for the dates indicated. The ratings scale is based on the Firm's internal ratings, which generally correspond to the ratings as defined by S&P and Moody's. 10 years ° ㅁ ㅁ 5 years Exposure net of 5 December 31, 495 25,521 28,983 Utilities 22 492 8,453 16,101 25,068 Retail & Consumer Services 40 120 157 826 34,563 35,666 State & Municipal Govt(b) (3,191) (5) (7) 217 - 38 6,477 26,991 33,506 3,045 411 6 40 7,549 11,154 19,078 Machinery & Equipment Mfg 20 825 6,771 13,787 21,403 Technology (1,541) (10,088) Asset Managers 1 345 20,633 21,049 Central Govt (306) (445) 28 (91) (144) (161) 1 6 2 71 (1) (149) 11 (125) (66) $ 6 $ 178 $ 347 $ 2,286 $ $ 21,505 9,707 56,675 66,881 $ $ 87,102 $ 62,964 431 derivative receivables and other cash collateral Liquid securities derivative hedges(e) offs/ (recoveries) Net charge- Credit Selected metrics accruing loans Criticized Criticized performing nonperforming Noncriticized Credit Investment- exposure(d) grade more past due and 89 held against 368 68 (22) 4 3 537 12,505 34,145 Consumer Products (67) (227) 13 34 11 436 14 11,779 46,934 (195) (198) 3 49 6 317 7,952 37,635 45,910 (6,227) (2,692) 34,708 Transportation 21,100 9,683 (f) Securities Firms & Exchanges (8) (272) 7 10 482 4,284 9,130 13,906 Telecom Services (83) 10,035 (13) 222 3,211 7,189 10,637 Chemicals/Plastics (472) (3) 3 2 159 4,490 7,881 15 12,532 4,208 14 2,950 1,797 13,975 5,331 All other(c) Leisure (1) (142) 1,426 5,447 6,873 Aerospace/Defense 5,806 (4) 31 3 82 3,064 4,238 7,387 Agriculture/Paper Mfg (175) (4,169) (68) 1 7 (4) Automotive (f) (98) 66 594 7,508 9,266 17,434 Metals/Mining (2) (10) (68) 15 ∞ 9 10 1 (8) (18) 20 (512) 2723 286 6,447 7,838 14,601 (1,935) Business Services 100 4,165 (257) 16 30 13,858 84 2,757 Media 10,681 13,761 Insurance (132) (26) (36) (621) 163 15 (5) 239 5,658 (2) 7 315 7,783 6 102 Building Materials/Construction 12,901 5,701 6,354 839 36 Credit derivatives protection purchased and sold is reported based on the underlying reference entity and is measured at the notional amount of protection purchased or sold, net of the fair value of the recognized derivative receivable or payable. Credit derivatives protection purchased and sold in the Firm's market-making activities is measured on a net basis, as such activities often result in selling and purchasing protection related to the same underlying reference entity; this reflects the manner in which the Firm manages these exposures. of all positions, including both long and short positions. Counterparty exposure on derivative receivables is measured at the derivative's fair value, net of the fair value of the related collateral. Counterparty exposure on derivatives can change significantly because of market movements. Debt and equity securities are measured at the fair value Securities financing exposures are measured at their receivable balance, net of collateral received. Lending exposures are measured at the total committed amount (funded and unfunded), net of the allowance for credit losses and cash and marketable securities collateral received. Country risk identification and measurement • • Under the Firm's internal country risk measurement framework: The Firm is exposed to country risk through its lending, investing, and market-making activities, whether cross- border or locally funded. Country exposure includes activity with both government and private-sector entities in a country. Under the Firm's internal country risk management approach, country exposure is reported based on the country where the majority of the assets of the obligor, counterparty, issuer or guarantor are located or where the majority of its revenue is derived, which may be different than the domicile (legal residence) or country of incorporation of the obligor, counterparty, issuer or guarantor. Country exposures are generally measured by considering the Firm's risk to an immediate default of the counterparty or obligor, with zero recovery. Assumptions are sometimes required in determining the measurement and allocation of country exposure, particularly in the case of certain tranched credit derivatives. Different measurement approaches or assumptions would affect the amount of reported country exposure. JPMorgan Chase & Co./2014 Annual Report • • The following table presents the Firm's top 20 exposures by country (excluding the U.S.) as of December 31, 2014. The selection of countries is based solely on the Firm's largest total exposures by country, based on the Firm's internal country risk management approach, and does not represent the Firm's view of any actual or potentially adverse credit conditions. Country exposures may fluctuate from period- to-period due to normal client activity and market flows. Management's discussion and analysis Lending (a) Providing country risk scenario analysis Trading and investing (b)(c) December 31, 2014 (in billions) United Kingdom Germany Top 20 country exposures 137 Country risk reporting Country risk monitoring and control concerns. The country risk stress framework aims to identify potential losses arising from a country crisis by capturing the impact of large asset price movements in a country based on market shocks combined with counterparty specific assumptions. Country Risk Management periodically defines and runs ad hoc stress scenarios for individual countries in response to specific market events and sector performance Country risk stress testing The Firm's internal country risk reporting differs from the reporting provided under the Federal Financial Institutions Examination Council ("FFIEC") bank regulatory requirements as there are significant differences in reporting methodology. For further information on the FFIEC's reporting methodology, see Cross-border outstandings on page 325. The Firm also has indirect exposures to country risk (for example, related to the collateral received on securities financing receivables or related to client clearing activities). These indirect exposures are managed in the normal course of business through the Firm's credit, market, and operational risk governance, rather than through Country Risk Management. The Country Risk Management Group establishes guidelines for sovereign ratings reviews and limit management. Country stress and nominal exposures are measured under a comprehensive country limit framework. Country ratings and limits activity are actively monitored and reported on a regular basis. Country limit requirements are reviewed and approved by senior management as often as necessary, but at least annually. In addition, the Country Risk Management group uses surveillance tools for early identification of potential country risk concerns, such as signaling models and ratings indicators. Developing surveillance tools for early identification of potential country risk concerns JPMorgan Chase's 12-month pretax core net interest income sensitivity profiles. Managing country limits and reporting trends and limit • Total Differences in the timing among the maturity or repricing of assets, liabilities and off-balance sheet instruments. Differences in the amounts of assets, liabilities and off- balance sheet instruments that are repricing at the same time. Differences in the amounts by which short-term and long- term market interest rates change (for example, changes in the slope of the yield curve). The impact of changes in the maturity of various assets, liabilities or off-balance sheet instruments as interest rates change. The Firm manages interest rate exposure related to its assets and liabilities on a consolidated, corporate-wide basis. Business units transfer their interest rate risk to Treasury through a transfer-pricing system, which takes into account the elements of interest rate exposure that can be risk-managed in financial markets. These elements include asset and liability balances and contractual rates of interest, contractual principal payment schedules, expected prepayment experience, interest rate reset dates and maturities, rate indices used for repricing, and any interest rate ceilings or floors for adjustable rate products. All transfer-pricing assumptions are dynamically reviewed. The Firm manages structural interest rate risk generally through its investment securities portfolio and related derivatives. The Firm conducts simulations of changes in structural interest rate-sensitive revenue under a variety of interest rate scenarios. Earnings-at-risk scenarios estimate the potential change in this revenue, and the corresponding impact to the Firm's pretax core net interest income, over the following 12 months, utilizing multiple assumptions as described below. These scenarios highlight exposures to changes in interest rates, pricing sensitivities on deposits, optionality and changes in product mix. The scenarios include forecasted balance sheet changes, as well as prepayment and reinvestment behavior. Mortgage prepayment assumptions are based on current interest rates compared with underlying contractual rates, the time since origination, and other factors which are updated periodically based on historical experience. (Excludes the impact of trading activities and MSRS) Instantaneous change in rates (in millions) December 31, 2014 +200 bps +100 bps -100 bps -200 bps $ 4,667 $ 2,864 NM NM (a) (a) (a) Downward 100- and 200-basis-points parallel shocks result in a federal funds target rate of zero and negative three- and six-month U.S. Treasury rates. The earnings-at-risk results of such a low- probability scenario are not meaningful. breaches to senior management The Firm's benefit to rising rates is largely a result of reinvesting at higher yields and assets re-pricing at a faster pace than deposits. 136 JPMorgan Chase & Co./2014 Annual Report COUNTRY RISK MANAGEMENT Country risk is the risk that a sovereign event or action alters the value or terms of contractual obligations of obligors, counterparties and issuers or adversely affects markets related to a particular country. The Firm has a comprehensive country risk management framework for assessing country risks, determining risk tolerance, and measuring and monitoring direct country exposures in the Firm. The Country Risk Management group is responsible for developing guidelines and policies for managing country risk in both emerging and developed countries. The Country Risk Management group actively monitors the various portfolios giving rise to country risk to ensure the Firm's country risk exposures are diversified and that exposure levels are appropriate given the Firm's strategy and risk tolerance relative to a country. Country risk organization The Country Risk Management group is an independent risk management function which works in close partnership with other risk functions to identify and monitor country risk within the Firm. The Firmwide Risk Executive for Country Risk reports to the Firm's CRO. Country Risk Management is responsible for the following functions: • • • • • Developing guidelines and policies consistent with a comprehensive country risk framework Assigning sovereign ratings and assessing country risks Measuring and monitoring country risk exposure and stress across the Firm Additionally, another interest rate scenario used by the Firm - involving a steeper yield curve with long-term rates rising by 100 basis points and short-term rates staying at current levels - results in a 12-month pretax core net interest income benefit of $566 million. The increase in core net interest income under this scenario reflects the Firm reinvesting at the higher long-term rates, with funding costs remaining unchanged. Other(d) (b) $ 38 66 21 43 49 24 35 (36) (32) NM NM (34) NM NM 36 (30) (a) (b) (b) (a) (b) (a) 13 6 18 11 14 14 5 • (a) exposure 13 18 25.8 $ 31.1 $ 1.4 $ 58.3 23.5 21.6 0.2 45.3 Netherlands 6.1 19.2 2.1 27.4 8 France 15.2 0.2 (9) (a) NM (b) NM (b) (9) (a) NM (b) NM (b) (8) (a) 11 16 18 10 13 11.4 • 4 The VaR and stress-test measures described above illustrate the total economic sensitivity of the Firm's Consolidated balance sheets to changes in market variables. The effect of interest rate exposure on the Firm's reported net income is also important as interest rate risk represents one of the Firm's significant market risks. Interest rate risk arises not only from trading activities but also from the Firm's traditional banking activities, which include extension of loans and credit facilities, taking deposits and issuing debt. The Firm evaluates its structural interest rate risk exposure through earnings-at-risk, which measures the extent to which changes in interest rates will affect the Firm's core net interest income (see page 78 for further discussion of core net interest income) and interest rate-sensitive fees. Earnings-at-risk excludes the impact of trading activities and MSR, as these sensitivities are captured under VaR. The CIO, Treasury and Corporate (“CTC") Risk Committee establishes the Firm's structural interest rate risk policies and market risk limits, which are subject to approval by the Risk Policy Committee of the Firm's Board of Directors. CIO, working in partnership with the lines of business, calculates the Firm's structural interest rate risk profile and reviews it with senior management including the CTC Risk Committee and the Firm's ALCO. In addition, oversight of structural interest rate risk is managed through a dedicated risk function reporting to the CTC CRO. This risk function is responsible for providing independent oversight and governance around assumptions; and establishing and monitoring limits for structural interest rate risk. (b) (b) (a) (b) (b) (a) (a) (4) NM NM (8) NM NM (3) (a) (5) 27 14 6 28 6 7 (a) (b) (b) (a) (b) (b) (a) (a) 5 Diversification benefit to CIB and other VaR 3 5 40 29 56 47 25 74 45 42 Mortgage Banking VaR Treasury and CIO VAR (c) Asset Management VaR Diversification benefit to other VaR Other VaR 10 2 743 C 28 12 8 24 6 6 3 14 34 5 4 4 4 2 232 Total VaR $ (7) 43 Firm's Basel III Pillar 3 Regulatory Capital Disclosures reports, which are based on Regulatory VaR applied to covered positions. The chart shows that for the year ended December 31, 2014, the Firm observed five VaR band breaks and posted gains on 157 of the 260 days in this period. 80 60 60 40 20 20 (40) (60) (80) First Quarter Second Quarter (100) 2014 Risk Management VaR 2014 Fourth Quarter 2014 (20) Other risk measures Economic-value stress testing Along with VaR, stress testing is an important tool in measuring and controlling risk. While VaR reflects the risk of loss due to adverse changes in markets using recent historical market behavior as an indicator of losses, stress testing is intended to capture the Firm's exposure to unlikely but plausible events in abnormal markets. The Firm runs weekly stress tests on market-related risks across the lines of business using multiple scenarios that assume significant changes in risk factors such as credit spreads, equity prices, interest rates, currency rates or commodity prices. The framework uses a grid-based approach, which calculates multiple magnitudes of stress for both market rallies and market sell-offs for each risk factor. Stress-test results, trends and explanations based on current market risk positions are reported to the Firm's senior management and to the lines of business to allow them to better understand the sensitivity of positions to certain defined events and to enable them to manage their risks with more transparency. Stress scenarios are defined and reviewed by Market Risk, and significant changes are reviewed by the relevant Risk Committees. While most of the scenarios estimate losses based on significant market moves, such as an equity market collapse or credit crisis, the Firm also develops scenarios to quantify risk arising from specific portfolios or concentrations of risks, which attempt to capture certain idiosyncratic market movements. Scenarios may be redefined on an ongoing basis to reflect current market conditions. Ad hoc scenarios are run in response to specific market events or concerns. The Firm's stress testing framework is utilized in calculating results under scenarios mandated by the Federal Reserve's CCAR and ICAAP ("Internal Capital Adequacy Assessment Process") processes. JPMorgan Chase & Co./2014 Annual Report 135 Management's discussion and analysis Nonstatistical risk measures Nonstatistical risk measures include sensitivities to variables used to value positions, such as credit spread sensitivities, interest rate basis point values and market values. These measures provide granular information on the Firm's market risk exposure. They are aggregated by line-of- business and by risk type, and are used for tactical control and monitoring limits. Loss advisories and profit and loss drawdowns Loss advisories and profit and loss drawdowns are tools used to highlight trading losses above certain levels of risk tolerance. Profit and loss drawdowns are defined as the decline in net profit and loss since the year-to-date peak revenue level. Earnings-at-risk Third Quarter 2014 Market Risk-Related Gains and Losses 100 ($millions) NM $ 30 NM (9) NM NM (5) (5) $ 70 $ 52 $ 29 $ 87 $ 46 $ 44 (a) Average portfolio VaR and period-end portfolio VaR were less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that risks are not perfectly correlated. (b) Designated as not meaningful ("NM"), because the minimum and maximum may occur on different days for distinct risk components, and hence it is not meaningful to compute a portfolio-diversification effect. Year ended December 31, 2014 vs. Risk Management VaR (1-day, 95% Confidence level) Daily Market Risk-Related Gains and Losses The following chart compares the daily market risk-related gains and losses on the Firm's Risk Management positions for the year ended December 31, 2014. As the chart presents market risk-related gains and losses related to those positions included in the Firm's Risk Management VaR, the results in the table below differ from the results of backtesting disclosed in the Market Risk section of the JPMorgan Chase & Co./2014 Annual Report 134 Structural interest rate risk can occur due to a variety of factors, including: The Firm's definition of market risk-related gains and losses is consistent with the definition used by the banking regulators under Basel III. Under this definition market risk- related gains and losses are defined as: profits and losses on the Firm's Risk Management positions, excluding fees, commissions, certain valuation adjustments (e.g., liquidity and DVA), net interest income, and gains and losses arising from intraday trading. VaR back-testing The Firm's average Total VaR diversification benefit was $7 million or 16% of the sum for 2014, compared with $9 million or 17% of the sum for 2013. In general, over the course of the year, VaR exposure can vary significantly as positions change, market volatility fluctuates and diversification benefits change. Average Mortgage Banking VaR decreased during 2014 as a result of reduced exposures due to lower loan originations. Average Treasury and CIO VAR decreased during 2014, compared with 2013. The decrease predominantly reflected the unwind and roll-off of certain marked to market positions, and lower market volatility in the historical one- year look-back period. Average CIB trading VaR decreased during 2014 primarily due to lower VaR in Fixed Income (driven by unwinding of risk and redemptions in the synthetic credit portfolio, and lower volatility in the historical one-year look-back period) and to reduced risk positions in commodities. As presented in the table above, average Total VaR and average CIB VaR decreased during 2014, compared with 2013. The decrease in Total VaR was primarily due to risk reduction in CIB and Mortgage Banking as well as lower volatility in the historical one-year look-back period during 2014 versus 2013. (c) The Treasury and CIO VAR includes Treasury VaR as of the third quarter of 2013. The Firm evaluates the effectiveness of its VaR methodology by back-testing, which compares the daily Risk Management VaR results with the daily gains and losses recognized on market-risk related revenue. Diversification benefit to CIB VaR Trading assets/liabilities - debt and equity instruments, and derivatives, including hedges of the retained loan portfolio and CVA CIB trading VaR 3,385 225 $ (2) $ 3,139 $ 37 $ (85) $ $ 3,387 188 $ 3,224 $ $ Total 26.8 China 10.8 130 7.0 18.3 Japan 11.5 5.5 0.4 17.4 Australia 6.4 10.8 - 17.2 Canada 12.4 4.2 0.5 0.3 JPMorgan Chase & Co./2014 Annual Report Market risk is the potential for adverse changes in the value of the Firm's assets and liabilities resulting from changes in market variables such as interest rates, foreign exchange rates, equity prices, commodity prices, implied volatilities or credit spreads. The following table summarizes by LOB the predominant business activities that give rise to market risk, and the market risk management tools utilized to manage those risks; CB is not presented in the table below as it does not give rise to significant market risk. Management's discussion and analysis 131 JPMorgan Chase & Co./2014 Annual Report Earnings-at-risk Profit and loss drawdowns • Limit breaches are required to be reported in a timely manner by Risk Management to limit approvers, Market Risk and senior management. In the event of a breach, Market Risk consults with Firm senior management and lines of business senior management to determine the appropriate course of action required to return to compliance, which may include a reduction in risk in order to remedy the breach. Certain Firm or line of business-level limits that have been breached for three business days or longer, or by more than 30%, are escalated to senior management and the Firmwide Risk Committee. Limits are set by Market Risk and are regularly reviewed and updated as appropriate, with any changes approved by lines of business management and Market Risk. Senior management, including the Firm's CEO and CRO, are responsible for reviewing and approving certain of these risk limits on an ongoing basis. All limits that have not been reviewed within specified time periods by Market Risk are escalated to senior management. The lines of business are responsible for adhering to established limits against which exposures are monitored and reported. Market risk is controlled primarily through a series of limits set in the context of the market environment and business strategy. In setting limits, the Firm takes into consideration factors such as market volatility, product liquidity and accommodation of client business and management experience. The Firm maintains different levels of limits. Corporate level limits include VaR and stress limits. Similarly, line of business limits include VaR and stress limits and may be supplemented by loss advisories, nonstatistical measurements and profit and loss drawdowns. Limits may also be set within the lines of business, as well at the portfolio or legal entity level. Risk monitoring and control • Loss advisories • Nonstatistical risk measures • Economic-value stress testing MARKET RISK MANAGEMENT • VaR Tools used to measure risk Risk measurement Each line of business is responsible for the management of the market risks within its units. The independent risk management group responsible for overseeing each line of business is charged with ensuring that all material market risks are appropriately identified, measured, monitored and managed in accordance with the risk policy framework set out by Market Risk. Risk identification and classification Performance of stress testing and qualitative risk assessments Definition, approval and monitoring of limits • Establishment of a market risk policy framework Independent measurement, monitoring and control of line of business and firmwide market risk • • • Market Risk seeks to control risk, facilitate efficient risk/ return decisions, reduce volatility in operating performance and provide transparency into the Firm's market risk profile for senior management, the Board of Directors and regulators. Market Risk is responsible for the following functions: Market Risk is an independent risk management function that identifies and monitors market risks throughout the Firm and defines market risk policies and procedures. The Market Risk function reports to the Firm's CRO. Market risk management Because no single measure can reflect all aspects of market risk, the Firm uses various metrics, both statistical and nonstatistical, including: Risk identification and classification for business activities 16.9 9.3 0.1 5.8 Taiwan 2.2 3.5 - 5.7 Singapore 3.1 1.9 0.5 5.5 Mexico 2.5 2.6 3.0 5.5 Luxembourg 3.5 0.3 4.9 Brazil 1.1 (a) Lending includes loans and accrued interest receivable, net of collateral and the allowance for loan losses, deposits with banks, acceptances, other monetary assets, issued letters of credit net of participations, and undrawn commitments to extend credit. Excludes intra-day and operating exposures, such as from settlement and clearing activities. (b) Includes market-making inventory, securities held in AFS accounts, counterparty exposure on derivative and securities financings net of collateral and hedging. (c) Includes single-name and index and tranched credit derivatives for which one or more of the underlying reference entities is in a country listed in the above table. (d) Includes capital invested in local entities and physical commodity inventory. The Firm's country exposure to Russia was $4.2 billion at December 31, 2014. The Firm is closely monitoring events in the region, and assessing the impact of falling oil prices, a weakening currency, ongoing sanctions and potential countermeasures such as capital controls. The Firm is also focused on possible contagion effects, via trade, financial or political channels. 138 JPMorgan Chase & Co./2014 Annual Report - Switzerland 3.1 6.0 1.7 2.3 13.3 India 5.8 6.2 0.6 12.6 6.3 6.3 - 12.6 Korea 5.1 Belgium 5.2 10.4 Spain 3.4 3.5 - 6.9 Hong Kong 1.7 4.1 1.0 6.8 Italy 2.4 0.2 0.1 LOB Predominant business activities and related market risks Positions included in Risk Management VaR $ Fixed income CIB trading VaR by risk type 2013 At December 31, 2014 Max Min Avg. Max Min Avg. (in millions) 2013 2014 34 As of or for the year ended December 31, The table below shows the results of the Firm's Risk Management VaR measure using a 95% confidence level. Basel III Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website (http:// investor.shareholder.com/jpmorganchase/basel.cfm). respective backtesting) for the Firm, see JPMorgan Chase's For additional information on Regulatory VaR and the other components of market risk regulatory capital (e.g. VaR- based measure, stressed VaR-based measure and the Management's discussion and analysis 133 JPMorgan Chase & Co./2014 Annual Report In addition, for certain products, specific risk parameters are not captured in VaR due to the lack of inherent liquidity and availability of appropriate historical data. The Firm uses proxies to estimate the VaR for these and other products when daily time series are not available. It is likely that using an actual price-based time series for these products, if available, would affect the VaR results presented. The Firm uses alternative methods to capture and measure those risk parameters that are not otherwise captured in VaR, including economic-value stress testing and nonstatistical measures as described further below. The Firm's VaR model calculations are periodically evaluated and enhanced in response to changes in the composition of the Firm's portfolios, changes in market conditions, improvements in the Firm's modeling techniques and other factors. Such changes will also affect historical comparisons of VaR results. Model changes go through a review and approval process by the Model Review Group prior to implementation into the operating environment. For further information, see Model risk on page 139. Separately, the Firm calculates a daily aggregated VaR in accordance with regulatory rules ("Regulatory VaR"), which is used to derive the Firm's regulatory VaR-based capital requirements under Basel III. This Regulatory VaR model framework currently assumes a ten business-day holding period and an expected tail loss methodology which approximates a 99% confidence level. Regulatory VaR is applied to "covered" positions as defined by Basel III, which may be different than the positions included in the Firm's Risk Management VaR. For example, credit derivative hedges of accrual loans are included in the Firm's Risk Management VaR, while Regulatory VaR excludes these credit derivative hedges. In addition, in contrast to the Firm's Risk Management VaR, Regulatory VaR currently excludes the diversification benefit for certain Var models. Since VaR is based on historical data, it is an imperfect measure of market risk exposure and potential losses, and it is not used to estimate the impact of stressed market conditions or to manage any impact from potential stress events. In addition, based on their reliance on available historical data, limited time horizons, and other factors, VaR measures are inherently limited in their ability to measure certain risks and to predict losses, particularly those associated with market illiquidity and sudden or severe shifts in market conditions. The Firm therefore considers other measures in addition to VaR, such as stress testing, to capture and manage its market risk positions. VaR provides a consistent framework to measure risk profiles and levels of diversification across product types and is used for aggregating risks across businesses and monitoring limits. These VaR results are reported to senior management, the Board of Directors and regulators. Data sources used in Var models may be the same as those used for financial statement valuations. However, in cases where market prices are not observable, or where proxies are used in VaR historical time series, the sources may differ. In addition, the daily market data used in Var models may be different than the independent third-party data collected for VCG price testing in their monthly valuation process (see Valuation process in Note 3 for further information on the Firm's valuation process). VaR model calculations require daily data and a consistent source for valuation and therefore it is not practical to use the data collected in the VCG monthly valuation process. Underlying the overall VaR model framework are individual VaR models that simulate historical market returns for individual products and/or risk factors. To capture material market risks as part of the Firm's risk management framework, comprehensive VaR model calculations are performed daily for businesses whose activities give rise to market risk. These VaR models are granular and incorporate numerous risk factors and inputs to simulate daily changes in market values over the historical period; inputs are selected based on the risk profile of each portfolio as sensitivities and historical time series used to generate daily market values may be different across product types or risk management systems. The VaR model results across all portfolios are aggregated at the Firm level. Risk Management VaR is calculated assuming a one-day holding period and an expected tail-loss methodology which approximates a 95% confidence level. This means that, assuming current changes in market values are consistent with the historical changes used in the simulation, the Firm would expect to incur VaR “band breaks," defined as losses greater than that predicted by VaR estimates, not more than five times every 100 trading days. The number of VaR band breaks observed can differ from the statistically expected number of band breaks if the current level of market volatility is materially different from the level of market volatility during the twelve months of historical data used in the VaR calculation. The framework is employed across the Firm using historical simulation based on data for the previous 12 months. The framework's approach assumes that historical changes in market values are representative of the distribution of potential outcomes in the immediate future. The Firm believes the use of Risk Management VaR provides a stable measure of VaR that closely aligns to the day-to-day risk management decisions made by the lines of business and provides necessary/appropriate information to respond to risk events on a daily basis. Total VaR JPMorgan Chase utilizes VaR, a statistical risk measure, to estimate the potential loss from adverse market moves in a normal market environment. The Firm has a single overarching VaR model framework used for calculating Risk Management VaR and Regulatory VaR. $ 23 $ Diversification benefit to CIB trading VaR Commodities and other 14 22 21 9 13 23 10 15 Equities 9 8 11 +A $ 36 $ 62 $ 35 7 25 4 8 Foreign exchange $ 23 43 $ EA 45 34 Value-at-risk JPMorgan Chase & Co./2014 Annual Report 132 Positions included in other risk measures (Not included in Risk Management VaR) earnings, classified as derivatives Primarily derivative positions measured at fair value through Treasury and CIO Interest-only securities, classified as trading assets and related hedges classified as derivatives Hedges of the MSRs and loans, classified as derivatives Warehouse loans, classified as trading assets - debt instruments MSRS Mortgage pipeline loans, classified as derivatives Mortgage Banking Derivative CVA • Structured notes • Certain securities loaned or sold under repurchase agreements • Certain securities purchased under resale agreements and securities borrowed Market risk (a) related to: • Manages the Firm's liquidity, funding, structural interest rate and foreign exchange risks arising from activities undertaken by the Firm's four major reportable business segments Non-linear risk arises primarily from prepayment options embedded in mortgages and changes in the probability of newly originated mortgage commitments actually closing Complex, non-linear interest rate and basis risk • . • Originates and services mortgage loans potential decline in net income as a result of changes in market prices; e.g. rates and credit spreads Market risk arising from a • Makes markets and services clients across fixed income, foreign exchange, equities and commodities • Corporate CCB CIB Basis risk results from differences in the relative movements of the rate indices underlying mortgage exposure and other interest rates • • • (a) Market risk for derivatives is generally measured after consideration of DVA and FVA on those positions; market risk for structured notes is generally measured without consideration to such adjustments. Deposits • Retained loan portfolio Investments) managed by AM (i.e., co- distributed collective vehicles party investors, typically in privately Capital invested alongside third- • . managed by AM Initial seed capital investments and related hedges classified as derivatives products, such as mutual funds, initial capital investments in • Market risk arising from the Firm's Principal investing activities Retained loan portfolio Deposits DVA and FVA on derivatives and structured notes • Retained loan portfolio Deposits Credit portfolio VaR Private equity and other related investments Investment securities portfolio and related hedges Long-term debt and related hedges • Deposits AM • CIB VaR 3.4 (5) (a) 100 NM 110 Allowance for loan losses to retained nonaccrual loans excluding credit card 196 489 NM 113 617 202 NM 110 Allowance for loan losses to retained nonaccrual loans(d) 2.25% 1.30% 2.98% 2.93% 617 153 113 NM 1.55 1.14 2.69 1.50 retained loans Allowance for loan losses to Credit ratios, excluding residential real estate PCI loans 0.81 0.01 3.14 0.66 0.65 2.75 0.46 Net charge-off rates 150 489 1.90% 1.14% 2.69% 2.39% $ $ 14,807 697 $ 705 $ $ 8 $ 622 609 $ $ 4,305 $ 3,439 $ 7,063 Total allowance for credit losses Memo: $ 13 $ $ 645 637 8,464 1.83 $ $ 4,710 Allowance for loan losses to retained loans Credit ratios 720,152 53,061 6 $ 724,177 $ 308,263 307,340 $ 127,465 123,518 $ 288,449 289,294 53,055 $ 324,502 $747,508 316,060 729,876 46,700 4 $ 128,027 124,604 289,212 46,696 PCI loans, end of period Retained loans, average $ 294,979 Retained loans, end of period $ 16,969 3,795 2.98 1.30 1.80 2013 1 $ 5 $ $ 302 414 $ (1,872) $ $ Consumer, excluding credit card 2014 2012 Total provision for credit losses lending-related commitments Provision for Provision for loan losses 2014 2013 (in millions) Year ended December 31, The wholesale provision for credit losses for the year ended December 31, 2014 reflected a continued favorable credit environment as evidenced by low charge-off rates, and declining nonaccrual balances and other portfolio activity. For further information on the provision for credit losses, see the Consolidated Results of Operations on pages 68-71. reduction in the allowance for loan losses, as noted above in the Allowance for Credit Losses discussion, which was lower than the $1.7 billion reduction in the prior year. The lower allowance reduction was partially offset by lower net charge-offs in 2014. 2012 The increase in credit card provision for credit losses for the year ended December 31, 2014 reflected a $350 million 2014 2012 Wholesale 5 3,746 307 3,493 Total consumer 3,444 2,179 3,079 - 3,444 2,179 3,079 Credit card 302 419 $ (1,871) $ $ 2013 60 The increase in consumer, excluding credit card, provision for credit losses for the year ended December 31, 2014 reflected a $904 million reduction in the allowance for loan losses, as noted above in the Allowance for Credit Losses discussion, which was lower than the $3.8 billion reduction in the prior year. The lower allowance reduction was partially offset by lower net charge-offs in 2014. Provision for credit losses 57 106 617 NM 58 retained nonaccrual loans excluding credit card Allowance for loan losses to 146 489 NM 57 155 617 NM 58 retained nonaccrual loans (d) Allowance for loan losses to NM For the year ended December 31, 2014, the provision for credit losses was $3.1 billion, compared with $225 million for the year ended December 31, 2013. 489 0.55% Management's discussion and analysis 129 JPMorgan Chase & Co./2014 Annual Report The Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. (d) The allowance for lending-related commitments is reported in other liabilities on the Consolidated balance sheets. (c) (b) Includes risk-rated loans that have been placed on nonaccrual status and loans that have been modified in a TDR. (a) Write-offs of PCI loans are recorded against the allowance for loan losses when actual losses for a pool exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. A write-off of a PCI loan is recognized when the underlying loan is removed from a pool (e.g., upon liquidation). During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance and the recorded investment in the Firm's PCI loan portfolio, primarily reflecting the cumulative effect of interest forgiveness modifications. This adjustment had no impact to the Firm's Consolidated statements of income. Note: In the table above, the financial measures which exclude the impact of PCI loans are non-GAAP financial measures. For additional information, see Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 77-78. 0.87% 0.01% 3.14% 0.82% 0.70% -% 2.75% Net charge-off rates $ 60 $ $ 1,753 10,353 4,158 Total allowance for loan losses $ 7,050 $ 3,439 $ 3,696 $ 14,185 $ 8,456 $ 3,795 $ 4,013 $ 16,264 Allowance for lending-related commitments Beginning balance at January 1, $ 8 $ - $ 697 $ 705 - $ 4,158 - 87 $ 1,126 $ 601 $ 971 $ Formula-based 3,186 2,939 3,609 9,734 3,697 2,824 181 3,832 PCI 3,325 3,325 $ 7 $ 661 $ $ 697 $ 705 Impairment methodology Asset-specific Formula-based Total allowance for lending-related commitments(c) $ - $ - $ 13 60 549 $ 60 $ +A - $ 8 $ $ 609 $ 668 Provision for lending-related commitments 5 - (90) (85) 1 36 37 Other - 2 2 Ending balance at December 31, $ 13 $ $ 622 (269) 500 $ $ 5,501 $ 4,143 $ 21,936 4,472 241 7,467 Gross recoveries (814) (402) (139) (1,355) (847) (593) (225) (1,665) Net charge-offs 1,318 $ 12,292 2,754 3,429 151 3,831 8 Summary of changes in the allowance for credit losses Year ended December 31, (in millions, except ratios) Allowance for loan losses Consumer, excluding credit card 2014 2013 Credit card Wholesale Total Consumer, excluding credit card Credit card Wholesale Total Beginning balance at January 1, $ 8,456 $ Gross charge-offs 2,132 3,795 $ 4,013 $ 16,264 6,114 539 $ 12 1,907 188 (6) 5 (5) Ending balance at December 31, $ 7,050 $ 3,439 $ 3,696 $ 14,185 $ 8,456 $ 3,795 $ 4,013 $ 16,264 Impairment methodology Asset-specific (b) (119) 4,759 2,179 (11) 3,879 16 5,802 Write-offs of PCI loans(a) 533 533 53 53 Provision for loan losses 414 3,079 (269) 3,224 Other 31 (6) (36) (1,872) (4) +A (119) (90) (359) (361) (83) (359) 562 3,746 308 3,498 1 36 (2) Overview Legal risk is the risk of loss or imposition of damages, fines, penalties or other liability arising from failure to comply with a contractual obligation or to comply with laws or regulations to which the Firm is subject. LEGAL RISK MANAGEMENT Management's discussion and analysis 143 JPMorgan Chase & Co./2014 Annual Report The Firm has established comprehensive tracking and reporting of resiliency plans in order to proactively anticipate and manage various potential disruptive circumstances such as severe weather, technology and communications outages, flooding, mass transit shutdowns and terrorist threats, among others. The resiliency measures utilized by the Firm include backup infrastructure for data centers, a geographically distributed workforce, dedicated recovery facilities, providing technological capabilities to support remote work capacity for displaced staff and accommodation of employees at alternate locations. JPMorgan Chase continues to coordinate its global resiliency program across the Firm and mitigate business continuity risks by reviewing and testing recovery procedures. The strength and proficiency of the Firm's global resiliency program has played an integral role in maintaining the Firm's business operations during and quickly after various events in 2014 that have resulted in business interruptions, such as severe winter weather in the U.S., tropical storms in the Philippines, and geopolitical events in Brazil and Hong Kong. JPMorgan Chase & Co./2014 Annual Report Business and Technology Resiliency Cybersecurity attacks, like the one experienced by the Firm, highlight the need for continued and increased cooperation among businesses and the government, and the Firm continues to work with the appropriate government and law enforcement agencies and other businesses, including the Firm's third-party service providers, to continue to enhance defenses and improve resiliency to cybersecurity threats. The Firm has established, and continues to establish, defenses on an ongoing basis to mitigate this and other possible future attacks. The cyberattacks experienced to date have not resulted in any material disruption to the Firm's operations or had a material adverse effect on the Firm's results of operations. The Board of Directors and the Audit Committee are regularly apprised regarding the cybersecurity policies and practices of the Firm as well as the Firm's efforts regarding this attack and other significant cybersecurity events. On September 10, 2014, the Firm disclosed that a cyberattack against the Firm had occurred. On October 2, 2014, the Firm updated that information and disclosed that, while user contact information (name, address, phone number and email address) and internal JPMorgan Chase information relating to such users had been compromised, there had been no evidence that account information for such affected customers account numbers, passwords, user IDs, dates of birth or Social Security numbers -- was compromised during the attack. The Firm continues to vigilantly monitor the situation. In addition, as of the October 2, 2014 announcement, as well as of the date of this Annual Report, the Firm has not seen any unusual customer fraud related to this incident. The Firm is cooperating with government agencies in connection with their investigation of the incident. The Firm also notified its customers that they were not liable for unauthorized transactions in their accounts attributable to this attack that they promptly alerted the Firm about. -- The Firm and several other U.S. financial institutions have experienced significant distributed denial-of-service attacks from technically sophisticated and well-resourced unauthorized parties which are intended to disrupt online banking services. The Firm and its clients are also regularly targeted by unauthorized parties using malicious code and viruses. 142 Third parties with which the Firm does business or that facilitate the Firm's business activities (e.g., vendors, exchanges, clearing houses, central depositories, and financial intermediaries) could also be sources of cybersecurity risk to the Firm, including with respect to breakdowns or failures of their systems, misconduct by the employees of such parties, or cyberattacks which could affect their ability to deliver a product or service to the Firm or result in lost or compromised information of the Firm or its clients. In addition, customers with which or whom the Firm does business can also be sources of cybersecurity risk to the Firm, particularly when their activities and systems are beyond the Firm's own security and control systems. Customers will generally be responsible for losses incurred due to their own failure to maintain the security of their own systems and processes. JPMorgan Chase's global resiliency and crisis management program is intended to ensure that the Firm has the ability to recover its critical business functions and supporting assets (i.e., staff, technology and facilities) in the event of a business interruption, and to remain in compliance with global laws and regulations as they relate to resiliency risk. The program includes corporate governance, awareness and training, as well as strategic and tactical initiatives aimed to ensure that risks are properly identified, assessed, and managed. In addition to providing legal services and advice to the Firm, and communicating and helping the lines business adjust to the legal and regulatory changes they face, including the heightened scrutiny and expectations of the Firm's regulators, the global Legal function is responsible for working with the businesses and corporate functions to fully understand and assess their adherence to laws and regulations, as well as potential exposures on key litigation and transactional matters. In particular, Legal assists Oversight & Control, Risk, Finance, Compliance and Internal Audit in their efforts to ensure compliance with all applicable laws and regulations and the Firm's corporate standards for doing business. The Firm's lawyers also advise the Firm on potential legal exposures on key litigation and transactional matters, and perform a significant defense and advocacy role by defending the Firm against claims and potential claims and, when needed, pursuing claims against others. The Firm's General Counsel reports to the CEO and is a member of the Operating Committee, the Firmwide Risk Committee and the Firmwide Control Committee. The General Counsel's leadership team includes a General Counsel for each line of business, the heads of the Litigation and Corporate & Regulatory practices, as well as the Firm's Corporate Secretary. Each region (e.g., Latin America, Asia Pacific) has a General Counsel who is responsible for managing legal risk across all lines of business and functions in the region. Legal works with various committees (including new business initiative and reputation risk committees) and the Firm's businesses to protect the Firm's reputation beyond any particular legal requirements. In addition, the Firm's Conflicts Office examines the Firm's wholesale transactions that may have the potential to create conflicts of interest for the Firm. The Firmwide Fiduciary Risk Committee ("FFRC") is a forum for risk matters related to the Firm's fiduciary activities and oversees the firmwide fiduciary risk governance framework. It supports the consistent identification and escalation of fiduciary risk matters by the relevant lines of business or corporate functions responsible for managing fiduciary activities. The committee escalates significant issues to the Firmwide Risk Committee and any other committee considered appropriate. Fiduciary Risk Management is the responsibility of the relevant LOB risk and/or other governance committees. Senior business, legal, risk and compliance managers, who have particular responsibility for fiduciary matters, work with the relevant LOB risk committees with the goal of ensuring that businesses providing investment, trusts and estates, or other fiduciary products or services that give rise to fiduciary duties to clients perform at the appropriate standard relative to their fiduciary relationship with a client. Each LOB and its respective risk and/or other governance committees are responsible for the oversight and management of the fiduciary risks in their businesses. Of particular focus are the policies and practices that address a business's responsibilities to a client, including performance and service requirements and expectations; client suitability determinations; and disclosure obligations and communications. In this way, the relevant LOB risk and/ or other governance committees provide oversight of the Firm's efforts to monitor, measure and control the performance and delivery of the products or services to clients that may give rise to such fiduciary duties, as well as the Firm's fiduciary responsibilities with respect to the Firm's employee benefit plans. Fiduciary risk governance Depending on the fiduciary activity and capacity in which the Firm is acting, federal and state statutes and regulations, and common law require the Firm to adhere to specific duties in which the Firm must always place the client's interests above its own. applicable high standard of care, to act in the best interests of clients or to treat clients fairly, as required under applicable law or regulation. Fiduciary risk is the risk of a failure to exercise the FIDUCIARY RISK MANAGEMENT Governance and Oversight JPMorgan Chase & Co./2014 Annual Report The Firm has in place a Code of Conduct (the "Code"), and each employee is given annual training in respect of the Code and is required annually to affirm his or her compliance with the Code. The Code sets forth the Firm's core principles and fundamental values, including that no employee should ever sacrifice integrity - or give the impression that he or she has - even if one thinks it would help the Firm's business. The Code requires prompt reporting of any known or suspected violation of the Code, any internal Firm policy, or any law or regulation applicable to the Firm's business. It also requires the reporting of any illegal conduct, or conduct that violates the underlying principles of the Code, by any of the Firm's customers, suppliers, contract workers, business partners, or agents. Specified employees are specially trained and designated as "code specialists" who act as a resource to employees on Code of Conduct matters. In addition, concerns may be reported anonymously and the Firm prohibits retaliation against employees for the good faith reporting of any actual or suspected violations of the Code. Compliance operates independent of the lines of business, and is led by the Chief Compliance Officer ("CCO") who reports directly to the Firm's COO. The Firm maintains oversight and coordination in its Compliance Risk Management practices globally through ongoing dialog and reporting between the lines of business, Regional Chief Compliance Officers and the CCO regarding significant compliance and regulatory management matters, as well as implementation of the Compliance program across the lines of business and Regions. While each line of business is accountable for managing its compliance risk, the Firm's Compliance teams work closely with the Operating Committee and senior management to provide independent review and oversight of the lines of business operations, with a focus on compliance with applicable global, regional and local laws and regulations. In recent years, the Firm has experienced heightened scrutiny by its regulators of its compliance with regulations, and with respect to its controls and operational processes. The Firm expects such regulatory scrutiny will continue. Governance and Oversight Global Compliance Risk Management's ("Compliance") role is to identify, measure, monitor, and report on and provide oversight regarding compliance risks arising from business operations, and provide guidance on how the Firm can mitigate these risks. Overview Compliance risk is the risk fines or sanctions or of financial damage or loss due to the failure to comply with laws, rules, and regulations. COMPLIANCE RISK MANAGEMENT 144 The Firm devotes significant resources to maintain and regularly update its systems and processes that are designed to protect the security of the Firm's computer systems, software, networks and other technology assets against attempts by unauthorized parties to obtain access to confidential information, destroy data, disrupt or degrade service, sabotage systems or cause other damage. In 2014, the Firm spent more than $250 million, and had approximately 1,000 people focused on cybersecurity efforts, and these efforts are expected to grow significantly over the coming years. Internal Audit utilizes a risk-based program of audit coverage to provide an independent assessment of the design and effectiveness of key controls over the Firm's operations, regulatory compliance and reporting. This includes reviewing the operational risk framework, the effectiveness of the RCSA process, and the loss data- collection and reporting activities. Insurance The lines of business and corporate functions are responsible for implementing the ORMF. The Firmwide Oversight and Control Group, comprised of dedicated control officers within each of the lines of business and corporate functional areas, as well as a central oversight team, is responsible for day to day review and monitoring of ORMF execution. Risk Management is responsible for prescribing the ORMF to the lines of business and corporate functions and to provide independent oversight of its implementation. In 2014, Operational Risk Officers ("OROS") were appointed across each line of business and corporate function to provide this independent oversight. To monitor and control operational risk, the Firm maintains an overall Operational Risk Management Framework ("ORMF") which comprises governance oversight, risk assessment, capital measurement, and reporting and monitoring. The ORMF is intended to enable the Firm to function with a sound and well-controlled operational environment. Overview Operational risk is the risk of loss resulting from inadequate or failed processes or systems or due to external events that are neither market nor credit-related. Operational risk is inherent in the Firm's activities and can manifest itself in various ways, including fraudulent acts, business interruptions, inappropriate behavior of employees, failure to comply with applicable laws and regulations or failure of vendors to perform in accordance with their arrangements. These events could result in financial losses, litigation and regulatory fines, as well as other damage to the Firm. The goal is to keep operational risk at appropriate levels, in light of the Firm's financial strength, the characteristics of its businesses, the markets in which it operates, and the competitive and regulatory environment to which it is subject. OPERATIONAL RISK MANAGEMENT JPMorgan Chase & Co./2014 Annual Report Operational risk management framework 140 The Firm's principal investments are managed under various lines of business and are captured within the respective LOB's financial results. The Firm's approach to managing principal risk is consistent with the Firm's general risk governance structure. A Firmwide risk policy framework exists for all principal investing activities. All investments are approved by investment committees that include executives who are independent from the investing businesses. The Firm's independent control functions are responsible for reviewing the appropriateness of the carrying value of principal investments in accordance with relevant policies. Targeted levels for total and annual investments are established in order to manage the overall size of the portfolios. Industry, geographic, and position level concentration limits are in place intended to ensure diversification of the portfolios. The Firm also conducts stress testing on these portfolios using specific scenarios that estimate losses based on significant market moves and/or other risk events. Principal investments are predominantly privately-held financial assets and instruments, typically representing an ownership or junior capital position, that have unique risks due to their illiquidity or for which there is less observable market or valuation data. Such investing activities are typically intended to be held over extended investment periods and, accordingly, the Firm has no expectation for short-term gain with respect to these investments. Principal investments cover multiple asset classes and are made either in stand-alone investing businesses or as part of a broader business platform. Asset classes include tax- oriented investments including affordable housing and alternative energy investments, private equity, and mezzanine/junior debt investments. PRINCIPAL RISK MANAGEMENT Management's discussion and analysis 139 JPMorgan Chase & Co./2014 Annual Report For a summary of valuations based on models, see Critical Accounting Estimates Used by the Firm and Note 3. The Firm has taken steps to reduce its exposure to principal investments, selling portions of Corporate's One Equity Partners private equity portfolio and the CIB's Global Special Opportunities Group equity and mezzanine financing portfolio. The components of the Operational Risk Management Framework are: Oversight and governance Control committees oversee the operational risks and control environment of the respective line of business, function or region. These committees escalate operational risk issues to their respective line of business, function or regional Risk committee and also escalate significant risk issues (and/or risk issues with potential Firmwide impact) to the Firmwide Control Committee ("FCC"). The FCC provides a monthly forum for reviewing and discussing Firmwide operational risk metrics and management, including existing and emerging issues, and reviews execution against the ORMF. It escalates significant issues to the Firmwide Risk Committee, as appropriate. For additional information on the Firmwide Control Committee, see Risk Governance on pages 106-109. Audit alignment The LDA is supplemented by both management's view of plausible tail risk, which is captured as part of the Scenario Analysis process, and evaluation of key LOB internal control metrics (BEICF). The Firm may further supplement such analysis to incorporate management judgment and feedback from its bank regulators. For information related to operational risk RWA, see Regulatory capital on pages 146-153. and the calculation generally continues to reflect such losses even after the issues or business activities giving rise to the losses have been remediated or reduced. Management's discussion and analysis 141 The primary component of the operational risk capital estimate is the result of a statistical model, the LDA, which simulates the frequency and severity of future operational risk losses based on historical data. The LDA model is used to estimate an aggregate operational loss over a one-year time horizon, at a 99.9% confidence level. The LDA model incorporates actual operational losses in the quarter following the period in which those losses were realized, Business environment and internal control factors ("BEICF"). Scenario analysis, and External losses, • Operational risk capital is measured primarily using a statistical model based on the Loss Distribution Approach ("LDA"). The operational risk capital model uses actual losses (internal and external to the Firm), an inventory of material forward-looking potential loss scenarios and adjustments to reflect changes in the quality of the control environment in determining Firmwide operational risk capital. This methodology is designed to comply with the Advanced Measurement rules under the Basel framework. The Firm's capital methodology incorporates four required elements of the Advanced Measurement Approach ("AMA"): Internal losses, Capital measurement Operational risk management and control reports provide information, including actual operational loss levels, self- assessment results and the status of issue resolution to the lines of business and senior management. The purpose of these reports is to enable management to maintain operational risk at appropriate levels within each line of business, to escalate issues and to provide consistent data aggregation across the Firm's businesses and functions. The Firm has a process for capturing, tracking and monitoring operational risk events. The Firm analyzes errors and losses and identifies trends. Such analysis enables identification of the causes associated with risk events faced by the lines of business. Risk reporting and monitoring In order to evaluate and monitor operational risk, the lines of business and functions utilize the Firm's standard risk and control self-assessment ("RCSA") process and supporting architecture. The RCSA process requires management to identify material inherent operational risks, assess the design and operating effectiveness of relevant controls in place to mitigate such risks, and evaluate residual risk. Action plans are developed for control issues that are identified, and businesses are held accountable for tracking and resolving issues on a timely basis. Commencing in 2015, Risk Management will perform sample independent challenge of the RCSA program. Risk self-assessment JPMorgan Chase & Co./2014 Annual Report One of the ways operational loss is mitigated is through insurance maintained by the Firm. The Firm purchases insurance to be in compliance with local laws and regulations (e.g., workers compensation), as well as to serve other needs (e.g., property loss and public liability). Insurance may also be required by third parties with whom the Firm does business. The insurance purchased is reviewed and approved by senior management. Cybersecurity REPUTATION RISK MANAGEMENT JPMorgan Chase & Co./2014 Annual Report 145 Basel III Transitional Capital(a) 2019+ 2018 2015-2017 Fully Phased-In Transitional period Approach Basel III Capital Advanced Standardized Approach RWA (Denominator) 2014 Capital (Numerator) The basis to calculate the Firm's capital ratios (both risk-based and leverage) under Basel III during the transitional period and when fully phased-in are shown in the table below. Capital ratios Management's discussion and analysis Basel I with 2.5(b) Basel III Standardized Basel III Advanced (a) JPMorgan Chase & Co./2014 Annual Report 148 Basel III also establishes a minimum 6.5% CET1 standard for the definition of "well capitalized" under the Prompt Corrective Action ("PCA") requirements of the FDIC Improvement Act ("FDICIA"). The CET1 standard is effective beginning with the first quarter of 2015. Consequently, based upon the final rules currently in effect, the minimum Basel III CET1 capital ratio requirement for the Firm is expected to be 9.5%, comprised of the minimum ratio of 4.5% plus the 2.5% capital conservation buffer and the 2.5% G-SIB requirement both beginning January 1, 2019. The Basel Committee has stated that G-SIBS could in the future be required to hold 3.5% or more of additional capital if their relative systemic importance were to increase. Currently, no G-SIB is required to hold more than the additional 2.5% of capital. In addition to the regulatory minimum capital requirements, certain banking organizations, including the Firm, will be required to hold an additional 2.5% of CET1 capital to serve as a "capital conservation buffer." The capital conservation buffer is intended to be used to absorb potential losses in times of financial or economic stress; if not maintained, the Firm could be limited in the amount of capital that may be distributed, including dividends and common equity repurchases. The capital conservation buffer will be phased-in beginning January 1, 2016. Moreover, G-SIBS will be required to maintain, in addition to the capital conservation buffer, further amounts of capital ranging from 1% to 2.5% across all tiers of regulatory capital. In November 2014, based upon data as of December 31, 2013, the Financial Stability Board ("FSB") indicated that certain G-SIBS, including the Firm, would be required to hold the additional 2.5% of capital; the requirement will be phased-in beginning January 1, 2016. The Basel III rules include minimum capital ratio requirements that are also subject to phase-in periods through January 1, 2019. Risk-based capital regulatory minimums Adjusted average assets, for purposes of calculating the leverage ratio and SLR, includes total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital. Trust preferred securities ("TruPS") are being phased out from inclusion in Basel III capital commencing January 1, 2014, continuing through the end of 2021. Defined as Basel III Standardized Transitional for 2014. Beginning January 1, 2015, Basel III Standardized RWA is calculated under the Basel III definition of the Standardized Approach. Adjusted average assets (c) + off-balance sheet exposures Adjusted average assets (c) Supplementary leverage Tier 1 Leverage Leverage (Denominator) (c) (b) 147 Reputation risk is the risk that an action, transaction, investment or event will reduce the trust that clients, shareholders, employees or the broader public has in the Firm's integrity or competence. Maintaining the Firm's reputation is the responsibility of each individual employee of the Firm. The Firm's Reputation Risk policy explicitly vests each employee with the responsibility to consider the reputation of the Firm when engaging in any activity. Since the types of events that could harm the Firm's reputation are so varied across the Firm's lines of business, each line of business has a separate reputation risk governance infrastructure in place, which comprises three key elements: clear, documented escalation criteria appropriate to the business footprint; a designated primary discussion forum - in most cases, one or more dedicated reputation risk committees; and a list of designated contacts. Line of business reputation risk governance is overseen by a Firmwide Reputation Risk Governance function, which provides oversight of the governance infrastructure and process to support the consistent identification, escalation, management and reporting of reputation risk issues firmwide. JPMorgan Chase & Co./2014 Annual Report Basel III also includes a requirement for Advanced Approach banking organizations, including the Firm, to calculate a SLR. The SLR, a non-GAAP financial measure, is defined as Tier 1 capital under Basel III divided by the Firm's total leverage exposure. Total leverage exposure is calculated by taking the Firm's total average on-balance sheet assets, less amounts permitted to be deducted for Tier 1 capital, and adding certain off-balance sheet exposures, such as undrawn commitments and derivatives potential future exposure. Capital strategy and governance These objectives are achieved through ongoing monitoring of the Firm's capital position, regular stress testing, and a capital governance framework. Capital management is intended to be flexible in order to react to a range of potential events. JPMorgan Chase has firmwide and LOB processes for ongoing monitoring and active management of its capital position. Distribute excess capital to shareholders while balancing other stated objectives. Maintain sufficient capital in order to continue to build and invest in its businesses through the cycle and in stressed environments; and Maintain debt ratings that enable the Firm to optimize its funding mix and liquidity sources while minimizing costs; Retain flexibility to take advantage of future investment opportunities; Maintain "well-capitalized" status under regulatory requirements; Cover all material risks underlying the Firm's business activities; The Firm's CEO, in conjunction with the Board and its subcommittees, establish principles and guidelines for capital planning, capital issuance, usage and distributions, and establish capital targets for the level and composition of capital in both business-as-usual and highly stressed environments. • • • • The Firm's capital management objectives are to hold capital sufficient to: A strong capital position is essential to the Firm's business strategy and competitive position. The Firm's capital strategy focuses on long-term stability, which enables the Firm to build and invest in market-leading businesses, even in a highly stressed environment. Prior to making any decisions on future business activities, senior management considers the implications on the Firm's capital. In addition to considering the Firm's earnings outlook, senior management evaluates all sources and uses of capital with a view to preserving the Firm's capital strength. Maintaining a strong balance sheet to manage through economic volatility is considered a strategic imperative by the Firm's Board of Directors, CEO and Operating Committee. The Firm's balance sheet philosophy focuses on risk-adjusted returns, strong capital and reserves, and robust liquidity. CAPITAL MANAGEMENT Management's discussion and analysis • The Firm's senior management recognizes the importance of a capital management function that supports strategic decision-making. The Firm has established the Capital Governance Committee and the Regulatory Capital Management Office ("RCMO") as key components in support of this objective. The Capital Governance Committee is responsible for reviewing the Firm's Capital Management Policy and the principles underlying capital issuance and distribution alternatives. The Committee is also responsible 146 for governing the capital adequacy assessment process, including overall design, assumptions and risk streams, and ensuring that capital stress test programs are designed to adequately capture the idiosyncratic risks across the Firm's businesses. RCMO, which reports to the Firm's CFO, is responsible for reviewing, approving and monitoring the implementation of the Firm's capital policies and strategies, as well as its capital adequacy assessment process. The DRPC assesses the Firm's capital adequacy process and its components. This review determines the effectiveness of the capital adequacy process, the appropriateness of the risk tolerance levels, and the strength of the control infrastructure. For additional discussion on the DRPC, see Enterprise-wide Risk Management on pages 105-109. Capital disciplines Supplementary leverage ratio (“SLR”) Basel III establishes two comprehensive methodologies for calculating RWA (a Standardized approach and an Advanced approach) which include capital requirements for credit risk, market risk, and in the case of Basel III Advanced, also operational risk. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk-weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated on a generally consistent basis between Basel III Standardized and Basel III Advanced, both of which incorporate the requirements set forth in Basel 2.5. In addition to the RWA calculated under these methodologies, the Firm may supplement such amounts to incorporate management judgment and feedback from its bank regulators. Risk-weighted assets Basel III revises Basel I and II by narrowing the definition of capital and increasing the capital requirements for specific exposures. Under Basel III, CET1 capital predominantly includes common stockholders' equity (including capital for AOCI related to debt and equity securities classified as AFS as well as for defined benefit pension and other post- retirement employee benefit ("OPEB") plans), less certain deductions for goodwill, MSRs and deferred tax assets that arise from net operating loss ("NOL") and tax credit carryforwards. Tier 1 capital is predominantly comprised of CET1 capital as well as perpetual preferred stock. Tier 2 capital includes long-term debt qualifying as Tier 2 and qualifying allowance for credit losses. Total capital is Tier 1 capital plus Tier 2 capital. The revisions to CET1 capital, Tier 1 capital and Tier 2 capital are subject to phase-in periods that began January 1, 2014, and continue through the end of 2018, and during that period, CET1 capital, Tier 1 capital and Tier 2 capital represent Basel III Transitional capital. Definition of capital Prior to the implementation of Basel III Advanced, the Firm was required to complete a qualification period (“"parallel run") during which it needed to demonstrate that it met the requirements of the rule to the satisfaction of its U.S. banking regulators. On February 21, 2014, the Federal Reserve and the OCC informed the Firm and its national bank subsidiaries that they had satisfactorily completed the parallel run requirements and were approved to calculate capital under Basel III Advanced, in addition to Basel III Standardized, as of April 1, 2014. In conjunction with its exit from the parallel run, the capital adequacy of the Firm and its national bank subsidiaries is evaluated against the Basel III approach (Standardized or Advanced) which results, for each quarter beginning with the second quarter of 2014, in the lower ratio (the "Collins Floor"), as required by the Collins Amendment of the Dodd-Frank Act. JPMorgan Chase & Co./2014 Annual Report Basel III, for U.S. bank holding companies and banks, revises, among other things, the definition of capital and introduces a new common equity Tier 1 capital ("CET1 capital") requirement; presents two comprehensive methodologies for calculating risk-weighted assets ("RWA"), a general (Standardized) approach, which replaces Basel I RWA ("Basel III Standardized") and an advanced approach, which replaces Basel II RWA ("Basel III Advanced"); and sets out minimum capital ratios and overall capital adequacy standards. Certain of the requirements of Basel III are subject to phase-in periods that began January 1, 2014 and continue through the end of 2018 (“Transitional period") as described below. Both Basel III Standardized and Basel III Advanced became effective commencing January 1, 2014 for large and internationally active U.S. bank holding companies and banks, including the Firm and its insured depository institution ("IDI") subsidiaries. The U.S. capital requirements follow the Capital Accord of the Basel Committee, as amended from time to time. Prior to January 1, 2014, the Firm and its banking subsidiaries were subject to the capital requirements of Basel I and Basel 2.5. Effective January 1, 2014, the Firm became subject to Basel III (which incorporates Basel 2.5). Basel III overview The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The Office of the Comptroller of the Currency ("OCC") establishes similar capital requirements and standards for the Firm's national banks, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. Regulatory capital Line of business equity Economic capital Regulatory capital • • In its capital management, the Firm uses three primary disciplines, which are further described below: On September 3, 2014, the U.S. banking regulators adopted a final rule for the calculation of the SLR. The U.S. final rule requires public disclosure of the SLR beginning with the first quarter of 2015, and also requires U.S. bank holding companies, including the Firm, to have a minimum SLR of at least 5% and IDI subsidiaries, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A., to have a minimum SLR of at least 6%, both beginning January 1, 2018. In the event that the Model Risk function does not approve a model, the model owner is required to remediate the model within a time period agreed upon with the Model Risk function. The model owner is also required to resubmit the model for review to the Model Risk function and to take appropriate actions to mitigate the model risk if it is to be used in the interim. These actions will depend on the model and may include, for example, limitation of trading activity. The Firm may also implement other appropriate risk measurement tools to augment the model that is subject to remediation. In certain circumstances, exceptions to the Firm's model risk policy may be granted by the head of the Model Risk function to allow a model to be used prior to review or approval. Models are owned by various functions within the Firm based on the specific purposes of such models. For example, VaR models and certain regulatory capital models are owned by the line of business-aligned risk management functions. Owners of models are responsible for the development, implementation and testing of their models, as well as referral of models to the Model Risk function (within the Model Risk and Development unit) for review and approval. Once models have been approved, model owners are responsible for the maintenance of a robust operating environment and must monitor and evaluate the performance of the models on an ongoing basis. Model owners may seek to enhance models in response to changes in the portfolios and for changes in product and market developments, as well as to capture improvements in available modeling techniques and systems capabilities. The Model Risk review and governance functions are independent of the model owners and they review and approve a wide range of models, including risk management, valuation and regulatory capital models used by the Firm. The Model Risk review and governance functions are part of the Firm's Model Risk and Development unit, and the Firmwide Model Risk and Development Executive reports to the Firm's CRO. Models are tiered based on an internal standard according to their complexity, the exposure associated with the model and the Firm's reliance on the model. This tiering is subject to the approval of the Model Risk function. A model review conducted by the Model Risk function considers the model's suitability for the specific uses to which it will be put. The factors considered in reviewing a model include whether the model accurately reflects the characteristics of the product and its significant risks, the selection and reliability of model inputs, consistency with models for similar products, the appropriateness of any model-related adjustments, and sensitivity to input parameters and assumptions that cannot be observed from the market. When reviewing a model, the Model Risk function analyzes and challenges the model methodology and the reasonableness of model assumptions and may perform or require additional testing, including back-testing of model outcomes. Model reviews are approved by the appropriate level of management within the Model Risk function based on the relevant tier of the model. Under the Firm's model risk policy, new models, as well as material changes to existing models, are reviewed and approved by the Model Risk function prior to implementation in the operating environment. MODEL RISK MANAGEMENT Model risk Model risk is the potential for adverse consequences from decisions based on incorrect or misused model outputs and reports. The Firm uses models, for many purposes, but primarily for the measurement, monitoring and management of risk positions. Valuation models are employed by the Firm to value certain financial instruments that cannot otherwise be valued using quoted prices. These valuation models may also be employed as inputs to risk management models, including VaR and economic stress models. The Firm also makes use of models for a number of other purposes, including the calculation of regulatory capital requirements and estimating the allowance for credit losses. 153 Equity for a line of business represents the amount the Firm believes the business would require if it were operating independently, considering capital levels for similarly rated peers, regulatory capital requirements (as estimated under Basel III Advanced Fully Phased-In) and economic risk measures. Capital is also allocated to each line of business for, among other things, goodwill and other intangibles associated with acquisitions effected by the line of business. ROE is measured and internal targets for expected returns are established as key measures of a business segment's performance. (a) Reflects refined capital allocations effective January 1, 2015. $ 212.0 $ 200.0 $ 212.0 75.0 77.0 76.0 158 9.0 9.0 9.0 13.5 14.0 14.0 Management's discussion and analysis Capital actions Dividends The Firm's common stock dividend policy reflects JPMorgan Chase's earnings outlook, desired dividend payout ratio, capital objectives, and alternative investment opportunities. The Firm's current expectation is to continue to target a payout ratio of approximately 30% of normalized earnings over time. Following the Federal Reserve's non-objection to the Firm's 2014 capital plan, the Board of Directors increased the quarterly common stock dividend on May 20, 2014, from $0.38 to $0.40 per share, effective beginning with the dividend paid on July 31, 2014, to stockholders of record on July 3, 2014. Total number of warrants repurchased Aggregate purchase price of warrant repurchases Aggregate purchase price of common stock repurchases Year ended December 31, (in millions) Total number of shares of common stock repurchased The following table sets forth the Firm's repurchases of common equity for the years ended December 31, 2014, 2013 and 2012, on a trade-date basis. There were no warrants repurchased during the years ended December 31, 2014, and 2013. On March 13, 2012, the Board of Directors authorized a $15.0 billion common equity (i.e., common stock and warrants) repurchase program. As of December 31, 2014, $3.8 billion (on a trade-date basis) of authorized repurchase capacity remained under the program. The amount of equity that may be repurchased by the Firm is also subject to the amount that is set forth in the Firm's annual capital plan submitted to the Federal Reserve as part of the CCAR process. In conjunction with the Federal Reserve's release of its 2014 CCAR results, the Firm's Board of Directors has authorized the Firm to repurchase $6.5 billion of common equity between April 1, 2014, and March 31, 2015. As of December 31, 2014, $2.1 billion (on a trade-date basis) of such repurchase capacity remains. This authorization includes shares repurchased to offset issuances under the Firm's equity-based compensation plans. Common equity During the year ended December 31, 2014, the Firm issued $8.9 billion of noncumulative preferred stock. Preferred stock dividends declared were $1.1 billion for the year ended December 31, 2014. Assuming all preferred stock issuances were outstanding for the entire year and quarterly dividends were declared on such issuances, preferred stock dividends would have been $1.3 billion for the year ended December 31, 2014. For additional information on the Firm's preferred stock, see Note 22. Redemption of outstanding trust preferred securities On May 8, 2013, the Firm redeemed approximately $5.0 billion, or 100% of the liquidation amount, of the following eight series of trust preferred securities: JPMorgan Chase Capital X, XI, XII, XIV, XVI, XIX, XXIV, and BANK ONE Capital VI. For a further discussion of trust preferred securities, see Note 21. 56.5 2012 23% 29% 2014 Preferred stock Common dividend payout ratio Year ended December 31, The following table shows the common dividend payout ratio based on reported net income. For information regarding dividend restrictions, see Note 22 and Note 27. 2013 33% 61.0 As of December 31, 2014, total deposits for the Firm were $1,363.4 billion, compared with $1,287.8 billion at December 31, 2013 (58% of total liabilities at both December 31, 2014 and 2013). The increase was due to growth in both wholesale and consumer deposits. For further information, see Balance Sheet Analysis on pages 72-73. $ 51.0 $ 51.0 $ 46.0 47.5 56.5 61.0 $ 43.0 46.0 $ $ 51.0 14.0 2012 2014 Yearly average Total common stockholders' equity Asset Management Corporate Consumer & Community Banking Corporate & Investment Bank Commercial Banking Year ended December 31, (in billions) Line of business equity 2013 13.5 9.5 9.0 December 31, 2013 2014 January 1, 2015(a) Total common stockholders' equity Asset Management Corporate Consumer & Community Banking Corporate & Investment Bank Commercial Banking Line of business equity (in billions) On at least an annual basis, the Firm assesses the level of capital required for each line of business as well as the assumptions and methodologies used to allocate capital to its lines of business and updates the equity allocations to its lines of business as refinements are implemented. Effective January 1, 2013, the Firm refined the capital allocation framework to align it with the revised line of business structure that became effective in the fourth quarter of 2012. The change in equity levels for the lines of businesses was largely driven by the evolving regulatory requirements and higher capital targets the Firm had established under the Basel III Advanced Approach. $ 184.4 $ 196.4 $ 207.4 77.4 71.4 72.4 7.0 9.0 2014 62.0 2013 96.1 As of December 31, 2014, HQLA was estimated to be approximately $600 billion, as determined under the U.S. LCR final rule, compared with $522 billion as of December 31, 2013, which was calculated using the Basel Committee's definition of HQLA. The increase in HQLA was due to higher cash balances largely driven by higher deposit balances, partially offset by the impact of the application of the U.S. LCR rule which excludes certain types of securities that are permitted under the Basel Rules. HQLA may fluctuate from period-to-period primarily due to normal flows from client activity. HQLA is the estimated amount of assets that qualify for inclusion in the U.S. LCR. HQLA primarily consists of cash and certain unencumbered high quality liquid assets as defined in the rule. On October 31, 2014, the Basel Committee issued the final standard for the NSFR which will become a minimum standard by January 1, 2018. At December 31, 2014, the Firm was compliant with the NSFR based on its current understanding of the final Basel rule. The U.S. Banking Regulators are expected to issue a proposal on the NSFR that would outline requirements specific to U.S. banks. HQLA On September 3, 2014, the U.S. banking regulators approved the final LCR rule (“U.S. LCR"), which became effective on January 1, 2015. Under the final rules, the LCR is required to be 80% at January 1, 2015, increasing by 10% each year until reaching 100% at January 1, 2017. At December 31, 2014, the Firm was compliant with the fully phased-in U.S. LCR based on its current understanding of the final rule. The Firm's LCR may fluctuate from period-to- period due to normal flows from client activity. JPMorgan Chase & Co./2014 Annual Report In December 2010, the Basel Committee introduced two new measures of liquidity risk: the liquidity coverage ratio ("LCR"), which is intended to measure the amount of "high- quality liquid assets” (“HQLA”) held by the Firm in relation to estimated net cash outflows within a 30-day period during an acute stress event; and the net stable funding ratio ("NSFR") which is intended to measure the "available" amount of stable funding relative to the "required" amount of stable funding over a one-year horizon. The standards require that the LCR be no lower than 100% and the NSFR be greater than 100%. LCR and NSFR The parent holding company acts as a source of funding to its subsidiaries. The Firm's liquidity management is intended to maintain liquidity at the parent holding company, in addition to funding and liquidity raised at the subsidiary operating level, at levels sufficient to fund the operations of the parent holding company and its subsidiaries for an extended period of time in a stress environment where access to normal funding sources is disrupted. The parent holding company currently holds more than 18 months of pre-funding assuming no access to wholesale funding markets. Parent holding company and subsidiary funding The Firm's contingency funding plan (“CFP"), which is reviewed by ALCO and approved by the DRPC, is a compilation of procedures and action plans for managing liquidity through stress events. The CFP incorporates the limits and indicators set by the Liquidity Risk Oversight group. These limits and indicators are reviewed regularly to identify the emergence of risks or vulnerabilities in the Firm's liquidity position. The CFP identifies the alternative contingent liquidity resources available to the Firm in a stress event. Setting transfer pricing in accordance with underlying liquidity characteristics of balance sheet assets and liabilities as well as certain off-balance sheet items. Contingency funding plan appetite tolerances and limits; Managing liquidity within approved liquidity risk Defining and monitoring firmwide and legal entity liquidity strategies, policies, guidelines, and contingency funding plans; characteristics of the Firm, lines of business and legal entities' assets and liabilities, taking into account legal, regulatory, and operational restrictions; The following table presents the estimated HQLA included in the U.S. LCR broken out by HQLA-eligible cash and HQLA- eligible securities as of December 31, 2014. (in billions) Eligible cash (a) HQLA A key strength of the Firm is its diversified deposit franchise, through each of its lines of business, which provides a stable source of funding and limits reliance on the wholesale funding markets. As of December 31, 2014, the Firm's loans-to-deposits ratio was 56%, compared with 57% at December 31, 2013. Deposits In addition to funding capital markets assets, proceeds from the Firm's debt and equity issuances are used to fund certain loans, and other financial and non-financial assets, or may be invested in the Firm's investment securities portfolio. See the discussion below for additional disclosures relating to Deposits, Short-term funding, and Long-term funding and issuance. The Firm funds its global balance sheet through diverse sources of funding including a stable deposit franchise as well as secured and unsecured funding in the capital markets. The Firm's loan portfolio (aggregating approximately $757.3 billion at December 31, 2014), is funded with a portion of the Firm's deposits (aggregating approximately $1,363.4 billion at December 31, 2014) and through securitizations and, with respect to a portion of the Firm's real estate-related loans, with secured borrowings from the FHLBS. Deposits in excess of the amount utilized to fund loans are primarily invested in the Firm's investment securities portfolio or deployed in cash or other short-term liquid investments based on their interest rate and liquidity risk characteristics. Capital markets secured financing assets and trading assets are primarily funded by the Firm's capital markets secured financing liabilities, trading liabilities and a portion of the Firm's long- term debt and stockholders' equity. Management believes that the Firm's unsecured and secured funding capacity is sufficient to meet its on- and off-balance sheet obligations. Sources of funds window and the various other central banks as a primary source of liquidity. As of December 31, 2014, the Firm's remaining borrowing capacity at various FHLBS and the Federal Reserve Bank discount window was approximately $143 billion. This borrowing capacity excludes the benefit of securities included above in HQLA or other unencumbered securities held at the Federal Reserve Bank discount window for which the Firm has not drawn liquidity. Funding Analyzing and understanding the liquidity In addition to HQLA, as of December 31, 2014, the Firm has approximately $321 billion of unencumbered marketable securities, such as equity securities and fixed income debt securities, available to raise liquidity, if required. Furthermore, the Firm maintains borrowing capacity at various Federal Home Loan Banks ("FHLBS”), the Federal Reserve Bank discount window and various other central banks as a result of collateral pledged by the Firm to such banks. Although available, the Firm does not view the borrowing capacity at the Federal Reserve Bank discount Prompt Corrective Action well- $ 600 146 $ 454 December 31, 2014 Total HQLA Eligible securities(b) (a) Predominantly cash on deposit at central banks. (b) Predominantly includes U.S. agency mortgage-backed securities, U.S. Treasuries, and sovereign bonds. • . In the context of the Firm's liquidity management, Treasury is responsible for: JPMorgan Chase & Co./2014 Annual Report At December 31, 2014, J.P. Morgan Securities plc had estimated total capital of $30.1 billion; its estimated CET1 capital ratio was 10.7% and its estimated Total capital ratio was 14.1%. Both ratios exceeded the minimum transitional standards (4.0% and 8.0% for the CET1 ratio and Total capital ratio, respectively) as established by the Capital Requirements Directive and Regulation (the European Union ("EU") implementation of Basel III) as well as additional minimum requirements specified by the Prudential Regulatory Authority as Individual Capital Guidance and PRA Buffer requirements. In addition to its minimum net capital requirement, JPMorgan Securities is required to hold tentative net capital in excess of $1.0 billion and is also required to notify the Securities and Exchange Commission ("SEC") in the event that tentative net capital is less than $5.0 billion, in accordance with the market and credit risk standards of Appendix E of the Net Capital Rule. As of December 31, 2014, JPMorgan Securities had tentative net capital in excess of the minimum and notification requirements. J.P. Morgan Securities plc is a wholly owned subsidiary of JPMorgan Chase Bank, N.A. and is the Firm's principal operating subsidiary in the U.K. It has authority to engage in banking, investment banking and broker-dealer activities. J.P. Morgan Securities plc is jointly regulated by the U.K. Prudential Regulation Authority ("PRA") and Financial Conduct Authority ("FCA"). Commencing January 1, 2014, J.P. Morgan Securities plc became subject to the U.K. Basel III capital rules. JPMorgan Securities and JPMorgan Clearing have elected to compute their minimum net capital requirements in accordance with the "Alternative Net Capital Requirements" of the Net Capital Rule. At December 31, 2014, JPMorgan Securities' net capital, as defined by the Net Capital Rule, was $12.8 billion, exceeding the minimum requirement by $10.6 billion, and JPMorgan Clearing's net capital was $7.5 billion, exceeding the minimum requirement by $5.6 billion. JPMorgan Chase's principal U.S. broker-dealer subsidiaries are J.P. Morgan Securities LLC ("JPMorgan Securities") and J.P. Morgan Clearing Corp. ("JPMorgan Clearing"). JPMorgan Clearing is a subsidiary of JPMorgan Securities and provides clearing and settlement services. JPMorgan Securities and JPMorgan Clearing are each subject to Rule 15c3-1 under the Securities Exchange Act of 1934 (the "Net Capital Rule"). JPMorgan Securities and JPMorgan Clearing are also each registered as futures commission merchants and subject to Rule 1.17 of the Commodity Futures Trading Commission (“CFTC”). Broker-dealer regulatory capital JPMorgan Chase & Co./2014 Annual Report 155 154 The authorization to repurchase common equity will be utilized at management's discretion, and the timing of purchases and the exact amount of common equity that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm's capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The repurchase program does not include specific price targets or timetables; may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 programs; and may be suspended at any time. The Firm may, from time to time, enter into written trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate repurchases in accordance with the common equity repurchase program. A Rule 10b5-1 repurchase plan allows the Firm to repurchase its equity during periods when it would not otherwise be repurchasing common equity - for example, during internal trading "blackout periods." All purchases under a Rule 10b5-1 plan must be made according to a predefined plan established when the Firm is not aware of material nonpublic information. $ - $ - $ 238 $ 4,789 -18.5 $ 1,329 $ 4,834 30.9 For additional information regarding repurchases of the Firm's equity securities, see Part II, Item 5: Market for registrant's common equity, related stockholder matters and issuer purchases of equity securities on pages 18-19. 2012 Management's discussion and analysis Liquidity risk is the risk that the Firm will be unable to meet its contractual and contingent obligations. Liquidity risk management is intended to ensure that the Firm has the appropriate amount, composition and tenor of funding and liquidity in support of its assets. availability of liquidity sources. The Firm manages liquidity and funding using a centralized, global approach in order to optimize liquidity sources and uses. 156 Treasury is responsible for liquidity management. The primary objectives of effective liquidity management are to ensure that the Firm's core businesses are able to operate in support of client needs, meet contractual and contingent obligations through normal economic cycles as well as during stress events, ensure funding mix optimization, and Liquidity stress tests are intended to ensure sufficient liquidity for the Firm under a variety of adverse scenarios. Results of stress tests are therefore considered in the formulation of the Firm's funding plan and assessment of its liquidity position. Liquidity outflow assumptions are modeled across a range of time horizons and contemplate both market and idiosyncratic stress. Standard stress tests are performed on a regular basis and ad hoc stress tests are performed in response to specific market events or concerns. In addition, stress scenarios are produced for the parent holding company and the Firm's major subsidiaries. Liquidity stress tests assume all of the Firm's contractual obligations are met and then take into consideration varying levels of access to unsecured and secured funding markets. Additionally, assumptions with respect to potential non-contractual and contingent outflows are contemplated. Liquidity Management Specific committees responsible for liquidity governance include firmwide ALCO as well as lines of business and regional ALCOS, and the CTC Risk Committee. For further discussion of the risk and risk-related committees, see Enterprise-wide Risk Management on pages 105-109. Internal Stress testing Risk Governance and Measurement Conducting ad hoc analysis to identify potential emerging liquidity risks. LIQUIDITY RISK MANAGEMENT sheet variances and funding activities; Establishing and monitoring limits, indicators, and thresholds, including liquidity appetite tolerances; Defining and monitoring internal Firmwide and legal entity stress tests and regulatory defined stress testing; • • • • The Firm has an independent liquidity risk oversight function whose primary objective is to provide assessment, measurement, monitoring, and control of liquidity risk across the Firm. Liquidity risk oversight is managed through a dedicated firmwide Liquidity Risk Oversight group reporting into the CIO, Treasury, and Corporate ("CTC") Chief Risk Officer ("CRO"). The CTC CRO has responsibility for firmwide Liquidity Risk Oversight and reports to the Firm's CRO. Liquidity Risk Oversight's responsibilities include but are not limited to: Liquidity Risk Oversight Reporting and monitoring liquidity positions, balance 83.4 Measure performance consistently across all lines of business; and JPMorgan Chase & Co./2014 Annual Report Total Tier 1 capital 184,910 Basel III Advanced Fully Phased-In CET1 capital at December 31, 2014 $ 164,852 Long-term debt and other instruments qualifying as Tier 2 capital 17,504 Basel | Tier 1 capital at December 31, 2013 $ 165,663 Qualifying allowance for credit losses 4,266 Effect of rule changes(b) (3,295) Other (86) Total Tier 2 capital 21,684 Basel III Advanced Fully Phased-In Tier 1 capital at December 31, 2013 5 162,368 Other Tier 1 adjustments Increase in CET1 capital Net purchases of treasury stock Changes in additional paid-in capital (3,009) (558) Other CET1 capital adjustments 1,163 Changes related to AOCI 1,327 CET1 capital 164,852 Adjustment related to FVA/DVA 580 Preferred stock 20,063 Other 751 Less: 13,650 1,062 Total capital Change in CET1 capital $ 33,623 (11,644) 21,979 Change in long-term debt and other instruments qualifying as Tier 2 Change in allowance for credit losses 809 (1,063) Other Decrease in Tier 2 capital (41) (295) Basel III Advanced Fully Phased-In Tier 2 capital at December 31, 2014 $ 21,684 Basel III Advanced Fully Phased-In Total capital at December 31, 2014 $ 206,594 (a) Predominantly represents: (1) the addition of certain exposures, which were deducted from capital under Basel I, that are risk-weighted under Basel III; (2) adjustments related to AOCI for AFS securities and defined benefit pension and OPEB plans; and (3) a deduction for deferred tax assets related to NOL carryforwards. (b) Predominantly represents the exclusion of TruPS from Tier 1 capital under Basel III. (c) Predominantly represents a change in the calculation of qualifying allowance for credit losses under Basel III. JPMorgan Chase & Co./2014 Annual Report Basel III Advanced Fully Phased-In Tier 2 capital at December 31, 2013 $ 206,594 Effect of rule changes(c) 150 13,650 Credit risk RWA $ 1,040,087 Market risk RWA Operational risk RWA Total RWA 179,200 400,000 Net issuance of noncumulative perpetual preferred stock Other 8,905 Increase in Tier 1 capital (13) 22,542 $ 1,619,287 SLR leverage exposure $ 3,320,404 Basel III Advanced Fully Phased-In Tier 1 capital at December 31, 2014 $ 184,910 (a) Goodwill and other intangible assets are net of any associated deferred tax liabilities. Basel I Tier 2 capital at December 31, 2013 Other intangible assets(a) 44,925 Goodwill(a) Basel III Advanced Fully Phased-In Based on the U.S. capital rules currently in effect, Basel III capital rules will become fully phased-in on January 1, 2019, at which point the Firm will continue to calculate its capital ratios under both the Basel III Standardized and Advanced Approaches, and the Firm will continue to have its capital adequacy evaluated against the approach that results in the lower ratio. While the Firm has recently imposed Basel III Standardized Fully Phased-In RWA limits on the lines of business in adapting its capital framework, the Firm currently expects to manage each of the businesses (including line of business equity allocations), as well as the corporate functions, primarily on a Basel III Advanced Fully Phased-In basis. The Firm's capital, RWA and capital ratios that are presented under Basel III Advanced Fully Phased-In (and CET1 under Basel I as of December 31, 2013), are non- GAAP financial measures. However, such measures are used by bank regulators, investors and analysts to assess the Firm's capital position and to compare the Firm's capital to that of other financial services companies. The Firm's estimates of its Basel III Advanced Fully Phased- In capital, RWA and capital ratios and of the Firm's, JPMorgan Chase Bank, N.A.'s, and Chase Bank USA, N.A.'s SLRs reflect management's current understanding of the U.S. Basel III rules based on the current published rules and JPMorgan Chase & Co./2014 Annual Report on the application of such rules to the Firm's businesses as currently conducted. The actual impact on the Firm's capital ratios and SLR as of the effective date of the rules may differ from the Firm's current estimates depending on changes the Firm may make to its businesses in the future, further implementation guidance from the regulators, and regulatory approval of certain of the Firm's internal risk models (or, alternatively, regulatory disapproval of the Firm's internal risk models that have previously been conditionally approved). The following table presents the estimated Basel III Advanced Fully Phased-In Capital ratios for JPMorgan Chase at December 31, 2014. Also included in the table are the regulatory minimum ratios currently expected to be in effect beginning January 1, 2019. Basel III Advanced Fully Phased-In Fully phased-in well-capitalized ratios (b) December 31, 2014 Fully phased-in minimum capital ratios (a) Risk-based capital ratios: CET1 capital 10.2% 9.5% 6.5% Tier 1 capital (a) G-SIB surcharge presented does not reflect the December 9, 2014, U.S. NPR. On December 9, 2014, the Federal Reserve issued a Notice of Proposed Rulemaking ("NPR") that would establish a new capital surcharge across all tiers of regulatory capital for G-SIBS in the U.S., including the Firm. The Firm estimates its fully phased-in G-SIB surcharge (based upon data as of December 31, 2013) would be 4.5% under the NPR, compared to a fully phased-in G-SIB surcharge of 2.5% as estimated under the Basel III rules currently in effect. 11.4 1/1/2019 1/1/2017 capitalized level Captial conservation buffer 4.5% 4.0% 4.0% 2.0% 4.0% 4.5% 4.5% 4.5% 4.5% 4.5% Basel III CET1 minimum 0.0% 1/1/2014 1/1/2015 1/1/2016 1/1/2018 11.0 8.0 Total capital Leverage ratio: Tier 1 SLR Less: Basel III Advanced Fully Phased-In December 31, 2014 $ Capital rollforward The following table presents the changes in CET1 capital, Tier 1 capital and Tier 2 capital for the year ended December 31, 2014. Under Basel I CET1 represents Tier 1 common capital. Year ended December 31, (in millions) 2014 Basel I CET1 capital at December 31, 2013 $ 148,887 Effect of rule changes(a) 2,315 Basel III Advanced Fully Phased-In CET1 capital at December 31, 2013 151,202 Net income applicable to common equity 20,637 Dividends declared on common stock (6,078) Common stockholders' equity Less: Preferred stock Total stockholders' equity (in millions) 12.8 13.0 10.0 7.5 5.6 4.0 5.0 3.0 RWA rollforward 5.0 (b) Represents the minimum Basel III Fully Phased-In capital ratios applicable to the Firm under the PCA requirements of FDICIA. 149 Management's discussion and analysis 232,065 20,063 212,002 A reconciliation of total stockholders' equity to Basel III Advanced Fully Phased-In CET1 capital, Tier 1 capital and Total qualifying capital is presented in the table below. Risk-based capital components and assets (a) Represents the minimum capital ratios applicable to the Firm under fully phased-in Basel III rules currently in effect. The following table presents changes in the components of RWA under Basel III Advanced Fully Phased-In for the year ended December 31, 2014. The amounts in the rollforward categories are estimates, based on the predominant driver of the change. Year ended December 31, (in millions) Credit Basel III Transitional JPMorgan Chase & Co./2014 Annual Report 151 Management's discussion and analysis The following table presents the regulatory capital ratios as of December 31 2014, under Basel III Standardized Transitional and Basel III Advanced Transitional. Also included in the table are the regulatory minimum ratios in effect as of December 31, 2014. December 31, 2014 Basel III Standardized Transitional Basel III Advanced Transitional Minimum Well- capital capitalized ratios(b) ratios(c) Risk-based capital ratios (a). CET1 capital 11.2% 10.2% Tier 1 capital 12.7 11.6 1,619,287 4.0% 5.5 $ Adjustment related to change in risk-weighting(f) Basel III Advanced Fully Phased-In RWA (b) Predominantly includes regulatory adjustments related to changes in FVA/DVA, as well as CET1 deductions for defined benefit pension plan assets and DTA related to net operating loss carryforwards. (c) Relates to intangible assets, other than goodwill and MSRs, that are required to be deducted from CET1 capital upon full phase-in. (d) Includes minority interest and the Firm's investments in its own CET1 capital instruments. (e) Includes the Firm's investments in its own Tier 2 capital instruments and unrealized gains on AFS equity securities. (f) Primarily relates to the risk-weighting of items not subject to capital deduction thresholds including MSRs. Basel III Advanced Fully Phased-In Tier 1 capital Basel III Advanced Transitional Tier 2 capital Non-qualifying instruments phase-out Other adjustments to Tier 2 capital(e) Basel III Advanced Fully Phased-In Tier 2 capital Basel III Advanced Fully Phased-In Total capital Basel III Advanced Transitional RWA $ 184,910 $ 24,390 (2,670) (36) $ 21,684 $ 206,594 $ 1,608,240 11,047 NA 6.0% Total capital 15.0 Minimum Total Loss Absorbing Capacity ("TLAC”) In November 2014, the FSB, in consultation with the Basel Committee on Banking Supervision, issued a consultative document proposing that, in order for G-SIBS to have sufficient loss absorbing and recapitalization capacity to support an orderly resolution, they would be required to have outstanding a sufficient amount and type of debt and capital instruments. This amount and type of debt and capital instruments (or "total loss absorbing capacity" or TLAC) is intended to effectively absorb losses, as necessary, upon a failure of a G-SIB, without imposing such losses on taxpayers of the relevant jurisdiction or causing severe systemic disruptions, and thereby ensuring the continuity of the G-SIBS critical functions. The document identifies specific criteria that must be met for instruments to be considered eligible under TLAC and sets out minimum requirements that include existing Basel III minimum capital requirements, excluding capital buffers. The FSB's proposed range for a common minimum TLAC requirement is 16-20% of the financial institution's RWA and at least twice its Basel III Tier 1 leverage ratio. The Firm estimated that it has approximately 15% minimum TLAC as a percentage of 152 JPMorgan Chase & Co./2014 Annual Report Basel III Advanced Fully Phased-in RWA, excluding capital buffers currently in effect, at year end 2014 based on its understanding of how the FSB proposal may be implemented in the United States. The FSB is expected to revise its proposal following a period of public consultation and findings from a quantitative impact study and market survey to be conducted in the first quarter of 2015. The final proposal is expected to be submitted to the G-20 in advance of the G-20 Summit scheduled for fourth quarter of 2015. U.S. banking regulators are expected to issue an NPR that would outline TLAC requirements specific to U.S. banks. Regulatory capital outlook The Firm expects to continue to accrete capital in the near term and believes its current capital levels enable it to retain market access, continue its strategy to invest in and grow its businesses and maintain flexibility to distribute excess capital. The Firm intends to balance return of capital to shareholders with achieving higher capital ratios over time. Additionally, the Firm expects the capital ratio calculated under the Basel III Standardized Fully Phased-In Approach to become its binding constraint by the end of 2015, or slightly thereafter. As a result, the Firm expects to reach Basel III Advanced and Standardized Fully Phased-In CET1 ratios of approximately 11% by the end of 2015 and is targeting reaching a Basel III CET1 ratio of approximately 12% by the end of 2018. The Firm's capital targets take into consideration the current U.S. Basel III requirements and contemplate the requirements under the U.S. G-SIB proposal issued on December 9, 2014 and therefore, assume a 4.5% G-SIB capital surcharge. These targets are subject to revision in the future as a result of changes that may be introduced by banking regulators to the required minimum ratios to which the Firm is subject. In particular, if the Firm's G-SIB capital surcharge is determined to be lower than 4.5%, the capital targets would be adjusted accordingly. The Firm intends to manage its capital so that it achieves the required capital levels and composition in line with or in advance of the required timetables of current and proposed rules. Economic risk capital Economic risk capital is another of the disciplines the Firm uses to assess the capital required to support its businesses. Economic risk capital is a measure of the capital needed to cover JPMorgan Chase's business activities in the event of unexpected losses. The Firm measures economic risk capital using internal risk-assessment methodologies and models based primarily on four risk factors: credit, market, operational and private equity risk and considers factors, assumptions and inputs that differ from those required to be used for regulatory capital requirements. Accordingly, economic risk capital provides a complementary measure to regulatory capital. As economic risk capital is a separate component of the capital framework for Advanced Approach banking organizations under Basel III, the Firm continues to enhance its economic risk capital framework. JPMorgan Chase & Co./2014 Annual Report Line of business equity The Firm's framework for allocating capital to its business segments is based on the following objectives: • • Integrate firmwide and line of business capital management activities; The process assesses the potential impact of alternative economic and business scenarios on the Firm's earnings and capital. Economic scenarios, and the parameters underlying those scenarios, are defined centrally and applied uniformly across the businesses. These scenarios are articulated in terms of macroeconomic factors, which are key drivers of business results; global market shocks, which generate short-term but severe trading losses; and idiosyncratic operational risk events. The scenarios are intended to capture and stress key vulnerabilities and idiosyncratic risks facing the Firm. However, when defining a broad range of scenarios, realized events can always be worse. Accordingly, management considers additional stresses outside these scenarios, as necessary. ICAAP results are reviewed by management and the Board of Directors. Internal Capital Adequacy Assessment Process Semiannually, the Firm completes the ICAAP, which provides management with a view of the impact of severe and unexpected events on earnings, balance sheet positions, reserves and capital. The Firm's ICAAP integrates stress testing protocols with capital planning. The Firm's CCAR process is integrated into and employs the same methodologies utilized in the Firm's Internal Capital Adequacy Assessment Process ("ICAAP”) process, as discussed below. On January 5, 2015, the Firm submitted its 2015 capital plan to the Federal Reserve under the Federal Reserve's 2015 CCAR process. The Firm expects to receive the Federal Reserve's final response to its plan no later than March 31, 2015. 13.1 8.0 10.0 Leverage ratio: Tier 1 leverage 7.6 7.6 4.0 (a) Includes the remaining balance of AOCI related to AFS debt securities and defined benefit pension and OPEB plans that will qualify as Basel III CET1 capital upon full phase-in. (a) For each of the risk-based capital ratios the lower of the Standardized Transitional or Advanced Transitional ratio represents the Collins Floor. (b) Represents the minimum capital ratios for 2014 currently applicable to the Firm under Basel III. (c) Represents the minimum capital ratios for 2014 currently applicable to the Firm under the PCA requirements of the FDICIA. (d) The CET1 capital ratio became a relevant measure of capital under the prompt corrective action requirements on January 1, 2015. At December 31, 2014, JPMorgan Chase maintained Basel III Standardized Transitional and Basel III Advanced Transitional capital ratios in excess of the well-capitalized standards established by the Federal Reserve. Additional information regarding the Firm's capital ratios and the U.S. federal regulatory capital standards to which the Firm is subject is presented in Note 28. For further information on the Firm's Basel III measures, see the Firm's consolidated Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website (http:// investor.shareholder.com/jpmorganchase/basel.cfm). Supplementary leverage ratio The Firm estimates that if the U.S. SLR final rule were in effect at December 31, 2014, the Firm's SLR would have been approximately 5.6% and JPMorgan Chase Bank, N.A.'s and Chase Bank USA, N.A.'s SLRs would have been approximately 5.9% and 8.1%, respectively, at that date. Comprehensive Capital Analysis and Review ("CCAR") The Federal Reserve requires large bank holding companies, including the Firm, to submit a capital plan on an annual basis. The Federal Reserve uses the CCAR and Dodd-Frank Act stress test processes to ensure that large bank holding companies have sufficient capital during periods of economic and financial stress, and have robust, forward-looking capital assessment and planning processes in place that address each BHC's unique risks to enable them to have the ability to absorb losses under certain stress scenarios. Through the CCAR, the Federal Reserve evaluates each BHC's capital adequacy and internal capital adequacy assessment processes, as well as its plans to make capital distributions, such as dividend payments or stock repurchases. (d) On March 26, 2014, the Federal Reserve informed the Firm that it did not object, on either a quantitative or qualitative basis, to the Firm's 2014 capital plan. For information on actions taken by the Firm's Board of Directors following the 2014 CCAR results, see Capital actions on page 154. 5.0 Provide comparability with peer firms for each of the lines of business (d) Movement in portfolio levels for credit risk RWA refers to changes in book size, composition, credit quality, and market movements; and for market risk RWA, refers to changes in position and market movements. (b) Model & data changes refer to movements in levels of RWA as a result of revised methodologies and/or treatment per regulatory guidance (exclusive of rule changes). $ 1,388 Effect of rule changes(a) (168) (4) 375 203 CET1 capital deduction phased-in (b) Intangibles deduction phase-in (c) (1,212) (850) Basel III Advanced Fully Phased-In RWA at Other adjustments to CET1 capital(d) (99) December 31, 2013 1,055 161 ΝΑ 375 $ 165 31, 2013 Basel III Transitional capital requirements became effective on January 1, 2014, and will become fully phased-in on January 1, 2019. The following table presents a reconciliation of the Firm's Basel III Advanced Transitional capital and RWA to the Firm's estimated Basel III Advanced Fully Phased-In capital and RWA as of December 31, 2014. December 31, 2014 risk Market risk (in billions) RWA RWA Operational risk RWA Total (in millions) RWA Basel III Advanced Transitional CET1 capital $ 164,764 Basel I RWA at December AOCI phase-in (a) 2,249 $1,223 1,591 Basel III Advanced Fully Phased-In CET1 capital $ 18 25 28 Tier 1 capital deduction phased-out(b) 1,212 Basel III Advanced Fully Other adjustments to Tier 1 capital(d) (352) Phased-In RWA at December 31, 2014 $1,040 $ 179 $ 400 $1,619 Basel III Advanced Fully Phased-In Additional Tier 1 capital $ 20,058 (a) Effect of rule changes refers to movements in levels of RWA as a result of changing to calculating RWA under the Basel III Advanced Fully Phased-In rules. See Risk-weighted assets on page 147 for additional information on the calculation of RWA under Basel III. (15) Changes in RWA (2,670) Non-qualifying instruments phase-out 164,852 Model & data changes(b) 56 36 25 117 Portfolio runoff(c) (22) (c) Portfolio runoff for credit risk RWA reflects lower loan balances in Mortgage Banking and reduced risk from position rolloffs in legacy portfolios, and for market risk RWA reflects reduced risk from position rolloffs in legacy portfolios. (22) Basel III Advanced Transitional Additional Tier 1 capital $ 21,868 Movement in portfolio levels(d) (49) 4 (45) (44) 157 JPMorgan Chase & Co./2014 Annual Report The Firm typically experiences higher customer deposit inflows at period-ends. Therefore, the Firm believes average deposit balances are more representative of deposit trends. The table below summarizes, by line of business, the period-end and average deposit balances as of and for the years ended December 31, 2014 and 2013. 27,955 30,021 28,603 30,311 29,517 $ 207,469 $ 29,082 199,380 $ 204,571 $ 202,312 31,239 $ 2,008 64,994 26,580 $ 28,935 $ 3,253 61,876 27,834 2,734 3,501 $ 60,667 29,578 Other long-term secured funding(f) 26,068 Total senior notes $ 142,480 $ 135,754 $ 139,707 $ 137,662 Trust preferred securities 5,496 29,472 5,445 7,178 Subordinated debt Structured notes Total long-term unsecured funding Credit card securitization Other securitizations (e) FHLB advances 5,471 19,509 22,586 175,317 $ 203,772 $ 233,174 55,487 Total long-term secured funding 1.25% Minimum requirement 1.88% 7.00% G-SIB surcharge(a) 2.50% 8.25% 5.75% 9.50% 8.0% estimate: 10.2% 4Q14 CET1 10.0% 12.0% The following chart presents the Basel III minimum CET1 capital ratio during the transitional periods and on a fully phased-in basis under the Basel III rules currently in effect. It is the Firm's current expectation that its Basel III CET1 ratio will exceed the regulatory minimums, both during the transition period and upon full implementation in 2019 and thereafter. Management's discussion and analysis 6.0% 6,633 2.50% 1.88% $ 102,614 $ 98,342 5,031 97,367 $ 93,106 6,284 Preferred stock (g) $ 0.63% Common stockholders' equity(s) 20,063 $ 212,002 $ 200,020 11,158 17,018 $ 10,960 207,400 $196,409 (a) Included in beneficial interests issued by consolidated variable interest entities on the Firm's Consolidated balance sheets. (b) Excludes federal funds purchased. (c) Excluded long-term structured repurchase agreements of $2.7 billion and $4.6 billion as of December 31, 2014 and 2013, respectively, and average balance of $4.2 billion for the years ended December 31, 2014 and 2013. 0.63% 1.25% $ 188,875 $ 4,373 Total securities loaned or sold under agreements to repurchase (b)(c)(d) 453,304 446,237 417,517 384,289 213,682 206,127 190,425 486,919 $ 184,409 146,183 150,121 139,707 27,433 $ 23,555 24,806 19,319 1,363,427 $ 1,287,765 $ 1,264,301 $ 1,189,142 A significant portion of the Firm's deposits are consumer deposits (37% and 36% at December 31, 2014 and 2013, respectively), which are considered particularly stable as they are less sensitive to interest rate changes or market volatility. Additionally, the majority of the Firm's institutional deposits are also considered to be stable sources of funding since they are generated from customers that maintain operating service relationships with the Firm. For further discussions of deposit and liability balance trends, see the discussion of the results for the Firm's business segments and the Balance Sheet Analysis on pages 79-104 and pages 72-73, respectively. 155,247 The following table summarizes short-term and long-term funding, excluding deposits, as of December 31, 2014 and 2013, and average balances for the years ended December 31, 2014 and 2013. For additional information, see the Balance Sheet Analysis on pages 72-73 and Note 21. 464,412 $ $ Deposits $ As of or for the period ended December 31, (in millions) Consumer & Community Banking Corporate & Investment Bank Commercial Banking 502,520 $ Asset Management Total Firm Year ended December 31, Average 2014 2013 2014 2013 Corporate Sources of funds (excluding deposits) 468,423 Other borrowed funds $ 12,047 $ 14,892 $ 10,427 $ 15,504 $ 30,222 $ 53,717 27,994 $ Securities loaned or sold under agreements to repurchase: Securities sold under agreements to repurchase $ 167,077 $ 155,808 $ 181,186 $ 207,106 As of or for the year ended December 31, Securities loaned 31,721 $ 30,449 35,932 Obligations of Firm-administered multi-seller conduits (a) 2013 (in millions) Commercial paper: Wholesale funding 2014 2013 Average 2014 19,442 $ 17,785 40,474 59,916 $ $ 21,798 Client cash management 42,292 Total commercial paper $ 66,344 $ 17,249 40,599 57,848 $ $ 24,052 $ A+ Stable F1 Stable A+ F1 Fitch Ratings Short-term issuer F1 Stable Downgrades of the Firm's long-term ratings by one or two notches could result in a downgrade of the Firm's short- term ratings. If this were to occur, the Firm believes its cost of funds could increase and access to certain funding markets could be reduced as noted above. The nature and magnitude of the impact of ratings downgrades depends on numerous contractual and behavioral factors (which the Firm believes are incorporated in its liquidity risk and stress testing metrics). The Firm believes it maintains sufficient liquidity to withstand a potential decrease in funding capacity due to ratings downgrades. JPMorgan Chase's unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm's credit ratings, financial ratios, earnings, or stock price. Critical factors in maintaining high credit ratings include a stable and diverse earnings stream, strong capital ratios, strong credit quality and risk management controls, diverse funding sources, and disciplined liquidity monitoring procedures. Rating agencies continue to evaluate economic and geopolitical trends, regulatory developments, rating uplift assumptions surrounding government support, future profitability, risk management practices, and litigation matters, as well as their broader ratings methodologies. Changes in any of these factors could lead to changes in the Firm's credit ratings. On September 18, 2014, S&P revised its ratings methodology for hybrid capital securities issued by financial institutions, and on September 29, 2014, the ratings of the Firm's hybrid capital securities (including trust preferred securities and preferred stock) were lowered by 1 notch from BBB to BBB-, reflecting the new methodology. Furthermore, S&P has announced a Request for Comment on a proposed change to rating criteria related to additional loss absorbing capacity. In addition, Moody's and Fitch are in the process of reviewing their ratings methodologies: Moody's has announced a Request for Comment on the revision to its Bank Rating Methodology and Fitch has announced a review of the ratings differential that it applies between bank holding companies and their bank subsidiaries. Stable Although the Firm closely monitors and endeavors to manage, to the extent it is able, factors influencing its credit ratings, there is no assurance that its credit ratings will not be changed in the future. A+ A-1 Outlook Stable 160 Moody's Investor Services A3 P-2 Stable Aa3 P-1 Stable Aa3 P-1 Stable Standard & Poor's A A-1 Negative A+ A-1 A+ JPMorgan Chase & Co./2014 Annual Report It is difficult to estimate how potential changes in specific factors might affect the overall allowance for credit losses because management considers a variety of factors and inputs in estimating the allowance for credit losses. Changes in these factors and inputs may not occur at the same rate and may not be consistent across all geographies or product types, and changes in factors may be directionally inconsistent, such that improvement in one factor may offset deterioration in other factors. In addition, it is difficult to predict how changes in specific economic conditions or assumptions could affect borrower behavior or other factors considered by management in estimating the allowance for credit losses. Given the process the Firm follows and the judgments made in evaluating the risk factors related to its loans and credit card loss estimates, management believes that its current estimate of the allowance for credit loss is appropriate. JPMorgan Chase's accounting policies and use of estimates are integral to understanding its reported results. The Firm's most complex accounting estimates require management's judgment to ascertain the appropriate carrying value of assets and liabilities. The Firm has established policies and control procedures intended to ensure that estimation methods, including any judgments made as part of such methods, are well-controlled, independently reviewed and applied consistently from period to period. The methods used and judgments made reflect, among other factors, the nature of the assets or liabilities and the related business and risk management strategies, which may vary across the Firm's businesses and portfolios. In addition, the policies and procedures are intended to ensure that the process for changing methodologies occurs in an appropriate manner. The Firm believes its estimates for determining the carrying value of its assets and liabilities are appropriate. The following is a brief description of the Firm's critical accounting estimates involving significant judgments. • For PCI loans, a combined 5% decline in housing prices and a 1% increase in unemployment from current levels could imply an increase to modeled credit loss estimates of approximately $1.2 billion. For the residential real estate portfolio, excluding PCI loans, a combined 5% decline in housing prices and a 1% increase in unemployment from current levels could 162 JPMorgan Chase & Co./2014 Annual Report • • • imply an increase to modeled annual loss estimates of approximately $100 million. A 50 basis point deterioration in forecasted credit card loss rates could imply an increase to modeled annualized credit card loan loss estimates of approximately $600 million. A one-notch downgrade in the Firm's internal risk ratings for its entire wholesale loan portfolio could imply an increase in the Firm's modeled loss estimates of approximately $1.8 billion. A 100 basis point increase in estimated loss given default for the Firm's entire wholesale loan portfolio could imply an increase in the Firm's modeled loss estimates of approximately $140 million. The purpose of these sensitivity analyses is to provide an indication of the isolated impacts of hypothetical alternative assumptions on modeled loss estimates. The changes in the inputs presented above are not intended to imply management's expectation of future deterioration of those risk factors. In addition, these analyses are not intended to estimate changes in the overall allowance for loan losses, which would also be influenced by the judgment management applies to the modeled loss estimates to reflect the uncertainty and imprecision of these modeled loss estimates based on then current circumstances and conditions. Fair value of financial instruments, MSRS and commodities inventory JPMorgan Chase carries a portion of its assets and liabilities at fair value. The majority of such assets and liabilities are measured at fair value on a recurring basis. Certain assets and liabilities are measured at fair value on a nonrecurring basis, including certain mortgage, home equity and other loans, where the carrying value is based on the fair value of the underlying collateral. issuer As noted above, the Firm's allowance for credit losses is sensitive to numerous factors, depending on the portfolio. Changes in economic conditions or in the Firm's assumptions could affect its estimate of probable credit losses inherent in the portfolio at the balance sheet date. For example, changes in the inputs below would have the following effects on the Firm's modeled loss estimates as of December 31, 2014, without consideration of any offsetting or correlated effects of other inputs in the Firm's allowance for loan losses: Allowance for credit losses sensitivity Management also applies its judgment to adjust the modeled loss estimates, taking into consideration model imprecision, external factors and economic events that have occurred but are not yet reflected in the loss factors. Historical experience of both LGD and PD are considered when estimating these adjustments. Factors related to concentrated and deteriorating industries also are incorporated where relevant. These estimates are based on management's view of uncertainties that relate to current macroeconomic and political conditions, quality of underwriting standards and other relevant internal and external factors affecting the credit quality of the current portfolio. The Firm applies judgment in estimating PD and LGD used in calculating the allowances. Wherever possible, the Firm uses independent, verifiable data or the Firm's own historical loss experience in its models for estimating the allowances, but differences in loan characteristics between the Firm's specific loan portfolio and those reflected in external and Firm-specific historical data could affect loss estimates. Estimates of PD and LGD are subject to periodic refinement based on any changes to underlying external and Firm-specific historical data. The use of different inputs would change the amount of the allowance for credit losses determined appropriate by the Firm. Allowance for credit losses JPMorgan Chase's allowance for credit losses covers the retained consumer and wholesale loan portfolios, as well as the Firm's consumer and wholesale lending-related commitments. The allowance for loan losses is intended to adjust the carrying value of the Firm's loan assets to reflect probable credit losses inherent in the loan portfolio as of the balance sheet date. Similarly, the allowance for lending- related commitments is established to cover probable credit losses inherent in the lending-related commitments portfolio as of the balance sheet date. The allowance for loan losses includes an asset-specific component, a formula-based component, and a component related to PCI loans. The determination of each of these components involves significant judgment on a number of matters, as discussed below. For further discussion of the methodologies used in establishing the Firm's allowance for credit losses, see Note 15. Asset-specific component The asset-specific allowance for loan losses for each of the Firm's portfolio segments is generally measured as the difference between the recorded investment in the impaired loan and the present value of the cash flows expected to be collected, discounted at the loan's original effective interest rate. Estimating the timing and amounts of future cash flows is highly judgmental as these cash flow projections rely upon estimates such as redefault rates, loss severities, the amounts and timing of prepayments and other factors that are reflective of current and expected future market conditions. These estimates are, in turn, dependent on factors such as the level of future home prices, the duration of current overall economic conditions, and other macroeconomic and portfolio-specific factors. All of these estimates and assumptions require significant management judgment and certain assumptions are highly subjective. JPMorgan Chase & Co./2014 Annual Report Formula-based component - Consumer loans and lending- related commitments, excluding PCI loans The formula-based allowance for credit losses for the consumer portfolio, including credit card, is calculated by applying statistical credit loss factors to outstanding principal balances over an estimated loss emergence period to arrive at an estimate of incurred credit losses in the portfolio. The loss emergence period represents the time period between the date at which the loss is estimated to have been incurred and the ultimate realization of that loss (through a charge-off). Estimated loss emergence periods may vary by product and may change over time; management applies judgment in estimating loss emergence periods, using available credit information and trends. In addition, management applies judgment to the statistical loss estimates for each loan portfolio category, using delinquency trends and other risk characteristics to estimate the total incurred credit losses in the portfolio. Management uses additional statistical methods and considers portfolio and collateral valuation trends to review the appropriateness of the primary statistical loss estimate. The statistical calculation is then adjusted to take into consideration model imprecision, external factors and current economic events that have occurred but that are not yet reflected in the factors used to derive the statistical calculation; these adjustments are accomplished in part by analyzing the historical loss experience for each major product segment. However, it is difficult to predict whether historical loss experience is indicative of future loss levels. Management applies judgment in making this adjustment, taking into account uncertainties associated with current macroeconomic and political conditions, quality of underwriting standards, borrower behavior, the potential impact of payment recasts within the HELOC portfolio, and other relevant internal and external factors affecting the credit quality of the portfolio. In certain instances, the interrelationships between these factors create further uncertainties. For example, the performance of a HELOC that experiences a payment recast may be affected by both the quality of underwriting standards applied in originating the loan and the general economic conditions in effect at the time of the payment recast. For junior lien products, management considers the delinquency and/or modification status of any senior liens in determining the adjustment. The application of different inputs into the statistical calculation, and the assumptions used by management to adjust the statistical calculation, are subject to management judgment, and emphasizing one input or assumption over another, or considering other inputs or assumptions, could affect the estimate of the allowance for loan losses for the consumer credit portfolio. Overall, the allowance for credit losses for the consumer portfolio, including credit card, is sensitive to changes in the economic environment (e.g., unemployment rates), delinquency rates, the realizable value of collateral (e.g., CRITICAL ACCOUNTING ESTIMATES USED BY THE FIRM 161 housing prices), FICO scores, borrower behavior and other risk factors. While all of these factors are important determinants of overall allowance levels, changes in the various factors may not occur at the same time or at the same rate, or changes may be directionally inconsistent such that improvement in one factor may offset deterioration in the other. In addition, changes in these factors would not necessarily be consistent across all geographies or product types. Finally, it is difficult to predict the extent to which changes in these factors would ultimately affect the frequency of losses, the severity of losses or both. PCI loans In connection with the Washington Mutual transaction, JPMorgan Chase acquired certain PCI loans, which are accounted for as described in Note 14. The allowance for loan losses for the PCI portfolio is based on quarterly estimates of the amount of principal and interest cash flows expected to be collected over the estimated remaining lives of the loans. These cash flow projections are based on estimates regarding default rates (including redefault rates on modified loans), loss severities, the amounts and timing of prepayments and other factors that are reflective of current and expected future market conditions. These estimates are dependent on assumptions regarding the level of future home price declines, and the duration of current overall economic conditions, among other factors. These estimates and assumptions require significant management judgment and certain assumptions are highly subjective. Formula-based component - Wholesale loans and lending- related commitments The Firm's methodology for determining the allowance for loan losses and the allowance for lending-related commitments requires the early identification of credits that are deteriorating. The formula-based component of the allowance calculation for wholesale loans and lending- related components is the product of an estimated PD and estimated LGD. These factors are determined based on the credit quality and specific attributes of the Firm's loans and lending-related commitments to each obligor. The Firm uses a risk rating system to determine the credit quality of its wholesale loans and lending-related commitments. In assessing the risk rating of a particular loan or lending-related commitment, among the factors considered are the obligor's debt capacity and financial flexibility, the level of the obligor's earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. These factors are based on an evaluation of historical and current information and involve subjective assessment and interpretation. Emphasizing one factor over another or considering additional factors could affect the risk rating assigned by the Firm to that loan. PD estimates are based on observable external through- the-cycle data, using credit rating agency default statistics. A LGD estimate is assigned to each loan or lending-related commitment. The estimate represents the amount of economic loss if the obligor were to default. The type of obligor, quality of collateral, and the seniority of the Firm's loans in the obligor's capital structure affect LGD. LGD estimates are based on the Firm's history of actual credit losses over more than one credit cycle. Changes to the time period used for PD and LGD estimates (for example, point- in-time loss versus longer views of the credit cycle) could also affect the allowance for credit losses. Management's discussion and analysis Outlook The Firm's sources of short-term secured funding primarily consist of securities loaned or sold under agreements to repurchase. Securities loaned or sold under agreements to repurchase are secured predominantly by high-quality securities collateral, including government-issued debt, agency debt and agency MBS, and constitute a significant portion of the federal funds purchased and securities loaned or sold under purchase agreements. The amounts of securities loaned or sold under agreements to repurchase at December 31, 2014, increased predominantly due to a change in the mix of the Firm's funding sources. The decrease in average balances for the year ended December 31, 2014, compared with December 31, 2013, was predominantly due to less secured financing of the Firm's investment securities portfolio, and a change in the mix of the Firm's funding sources. The balances associated with securities loaned or sold under agreements to repurchase fluctuate over time due to customers' investment and financing activities; the Firm's demand for financing; the ongoing management of the mix of the Firm's liabilities, including its secured and unsecured financing (for both the investment securities and market-making portfolios); and other market and portfolio factors. issuer 11,221 8,843 27,594 28,678 4,979 3,232 19,806 16,979 $ 52,379 $ 48,889 $ 21,169 $ 18,418 5,052 4,487 18,554 2,418 17,785 $ 44,210 $ 43,673 In addition, from January 1, 2015, through February 24, 2015, the Firm issued $10.1 billion of senior notes. The Firm raises secured long-term funding through securitization of consumer credit card loans and advances from the FHLBS. It may also in the future raise long-term funding through securitization of residential mortgages, auto loans and student loans, which will increase funding and investor diversity. $ 16,373 $ 19,835 2013 2014 Total long-term unsecured funding - maturities/redemptions (d) Excluded long-term securities loaned of $483 million as of December 31, 2013, and average balance of $24 million and $414 million for the years ended December 31, 2014 and 2013, respectively. There were no long-term securities loaned as of December 31, 2014. (e) Other securitizations includes securitizations of residential mortgages and student loans. The Firm's wholesale businesses also securitize loans for client- driven transactions; those client-driven loan securitizations are not considered to be a source of funding for the Firm and are not included in the table. (f) Includes long-term structured notes which are secured. (g) For additional information on preferred stock and common stockholders' equity see Capital Management on pages 146-155, Consolidated statements of changes in stockholders' equity, Note 22 and Note 23. Short-term funding A significant portion of the Firm's total commercial paper liabilities, approximately 64% as of December 31, 2014, were not sourced from wholesale funding markets, but were originated from deposits that customers choose to sweep into commercial paper liabilities as a cash management program offered to customers of the Firm. Assets measured at fair value Long-term funding and issuance Long-term funding provides additional sources of stable funding and liquidity for the Firm. The Firm's long-term funding plan is driven by expected client activity, liquidity considerations, and regulatory requirements. Long-term funding objectives include maintaining diversification, maximizing market access and optimizing funding costs, as well as maintaining a certain level of pre-funding at the parent holding company. The Firm evaluates various funding markets, tenors and currencies in creating its optimal long-term funding plan. The following table summarizes the securitization issuance and FHLB advances and their respective maturities or redemption for the years ended December 31, 2014 and 2013. The significant majority of the Firm's long-term unsecured funding is issued by the parent holding company to provide maximum flexibility in support of both bank and nonbank subsidiary funding. The following table summarizes long- term unsecured issuance and maturities or redemptions for the years ended December 31, 2014 and 2013. For additional information, see Note 21. Year ended December 31, (in millions) Issuance Senior notes issued in the U.S. market Senior notes issued in non-U.S. markets Total senior notes Subordinated debt Structured notes Total long-term unsecured funding - issuance Maturities/redemptions Total senior notes Trust preferred securities Subordinated debt Structured notes Long-term unsecured funding issuer Long-term secured funding Credit card securitization The Firm's wholesale businesses also securitize loans for client-driven transactions; those client-driven loan securitizations are not considered to be a source of funding for the Firm and are not included in the table above. For further description of the client-driven loan securitizations, see Note 16. Credit ratings The cost and availability of financing are influenced by credit ratings. Reductions in these ratings could have an adverse effect on the Firm's access to liquidity sources, increase the cost of funds, trigger additional collateral or funding requirements and decrease the number of investors and counterparties willing to lend to the Firm. Additionally, the Firm's funding requirements for VIES and other third party commitments may be adversely affected by a decline in credit ratings. For additional information on the impact of a credit ratings downgrade on the funding requirements for VIES, and on derivatives and collateral agreements, see Special-purpose entities on page 74, and Credit risk, liquidity risk and credit-related contingent features in Note 6. The credit ratings of the parent holding company and the Firm's principal bank and nonbank subsidiaries as of December 31, 2014, were as follows. JPMorgan Chase & Co. JPMorgan Chase Bank, N.A. Chase Bank USA, N.A. J.P. Morgan Securities LLC Long-term Short-term Long-term Short-term Long-term December 31, 2014 issuer issuer Outlook Management's discussion and analysis 159 JPMorgan Chase & Co./2014 Annual Report (a) Other securitizations includes securitizations of residential mortgages and student loans. Year ended December 31, Issuance Maturities/Redemptions 2014 2013 2014 2013 $ 8,350 $ 8,434 (in millions) $ 3,774 $ 309 12,079 11,853 427 3,815 $ 802 $ 751 $ 3,076 $ 159 $24,352 $32,835 $ 19,238 $ 16,254 Other securitizations (a) FHLB advances Other long-term secured funding Total long-term secured funding 15,200 23,650 The following table includes the Firm's assets measured at fair value and the portion of such assets that are classified within level 3 of the valuation hierarchy. For further information, see Note 3. Imprecision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm's businesses and portfolios. Trading assets Liability December 31, 2014 (in millions) Maturity less than 1 year Maturity 1-3 years (in billions, except ratio data) position $ 15,635 $ 16,376 6,561 8,459 1,230 1,790 727 512 Maturity 4-5 years Maturity in excess of 5 years Asset position Asset Liability position The following table indicates the maturities of nonexchange-traded commodity derivative contracts at December 31, 2014. Year ended December 31, 2014 Revenue recognition – revenue from contracts with customers In May 2014, the FASB issued revenue recognition guidance that is intended to create greater consistency with respect to how and when revenue from contracts with customers is shown in the statements of income. The guidance requires that revenue from contracts with customers be recognized upon delivery of a good or service based on the amount of consideration expected to be received, and requires additional disclosures about revenue. The guidance will be effective in the first quarter of 2017 and early adoption is prohibited. The Firm is currently evaluating the potential impact on the Consolidated Financial Statements. Reporting discontinued operations and disclosures of disposals of components of an entity In April 2014, the FASB issued guidance regarding the reporting of discontinued operations. The guidance changes the criteria for determining whether a disposition qualifies for discontinued operations presentation. It also requires enhanced disclosures about discontinued operations and significant dispositions that do not qualify to be presented as discontinued operations. The guidance will become effective in the first quarter of 2015. The adoption of this guidance is not expected to have a material impact on the Firm's Consolidated Financial Statements. 166 JPMorgan Chase & Co./2014 Annual Report Investments in qualified affordable housing projects In January 2014, the FASB issued guidance regarding the accounting for investments in affordable housing projects that qualify for the low-income housing tax credit. The guidance replaces the effective yield method and allows companies to make an accounting policy election to amortize the initial cost of its investments in proportion to the tax credits and other benefits received if certain criteria are met, and to present the amortization as a component of income tax expense. The guidance will become effective in the first quarter of 2015 and is required to be applied retrospectively, such that the Firm's results of operations for prior periods will be revised to reflect the guidance. The Firm intends to adopt the guidance for all qualifying investments. The adoption of this guidance is estimated to reduce retained earnings by approximately $230 million. The Firm expects that reported other income and income tax expense will each increase as a result of presenting the amortization of the initial cost of its investments as component of income tax expense. The amount of this increase in each period depends on the size and characteristics of the Firm's portfolio of affordable housing investments; the estimated increase for 2014 is approximately $900 million. The effect of this guidance on the Firm's net income is not expected to be material. 167 JPMorgan Chase & Co./2014 Annual Report Management's discussion and analysis NONEXCHANGE-TRADED COMMODITY DERIVATIVE CONTRACTS AT FAIR VALUE In the normal course of business, JPMorgan Chase trades nonexchange-traded commodity derivative contracts. To determine the fair value of these contracts, the Firm uses various fair value estimation techniques, primarily based on internal models with significant observable market parameters. The Firm's nonexchange-traded commodity derivative contracts are primarily energy-related. The following table summarizes the changes in fair value for nonexchange-traded commodity derivative contracts for the year ended December 31, 2014. (in millions) Gross fair value of contracts outstanding at December 31, 2014 24,153 27,137 13,954 15,664 Changes in fair values attributable to changes in valuation techniques and assumptions Other changes in fair value 1,440 1,783 Gross fair value of contracts outstanding at December 31, 2014 24,153 27,137 Effect of legally enforceable master netting agreements (14,327) (13,211) Net fair value of contracts outstanding at December 31, 2014 $ 9,826 $ 13,926 168 JPMorgan Chase & Co./2014 Annual Report Fair value of new contracts (15,557) (14,451) Contracts realized or otherwise settled Net fair value of contracts outstanding at January 1, Effect of legally enforceable master netting agreements (14,327) (13,211) 2014 $ 8,128 $ 9,929 In June 2014, the FASB issued guidance that amends the accounting for certain secured financing transactions, and requires enhanced disclosures with respect to transactions recognized as sales in which exposure to the derecognized asset is retained through a separate agreement with the counterparty. In addition, the guidance requires enhanced disclosures with respect to the types and quality of financial assets pledged in secured financing transactions. The guidance will become effective in the first quarter of 2015, except for the disclosures regarding the types and quality of financial assets pledged, which will become effective in the second quarter of 2015. The adoption of this guidance is not expected to have a material impact on the Firm's Consolidated Financial Statements. Effect of legally enforceable master netting agreements $ 9,826 $ 13,926 15,082 15,318 Gross fair value of contracts outstanding at January 1, 2014 23,210 25,247 Net fair value of contracts outstanding at December 31, 2014 Repurchase agreements and similar transactions position In August 2014, the FASB issued guidance to address diversity in the accounting for differences in the measurement of the fair values of financial assets and liabilities of consolidated financing VIES. The new guidance provides an alternative for consolidated financing VIES to elect: (1) to measure their financial assets and liabilities separately under existing U.S. GAAP for fair value measurement with any differences in such fair values reflected in earnings; or (2) to measure both their financial assets and liabilities using the more observable of the fair value of the financial assets or the fair value of the financial liabilities. The guidance will become effective in the first quarter of 2016, with early adoption permitted. The 7.4 7.4 5.7 2.5 36.2 2.4 749.7 50.9 4.5 3.2 $ 754.2 $ 2,573.1 $ 54.1 Private equity investments (a) Other Total assets measured at fair value on a recurring basis Total assets measured at fair value on a nonrecurring basis 2.5 Total assets measured at fair value Total Firm assets 2.6 298.8 AFS securities Loans MSRS December 31, 2014 Total assets at fair value Total level 3 assets Trading debt and equity instruments $ 320.0 $ 22.5 Derivative receivables 79.0 12.6 adoption of this guidance is not expected to have a material impact on the Firm's Consolidated Financial Statements. 35.1 1.0 Level 3 assets as a percentage of total Firm assets 399.0 2.1% taxes may materially affect the Firm's results of operations in any reporting period. The Firm's provision for income taxes is composed of current and deferred taxes. Deferred taxes arise from differences between assets and liabilities measured for financial reporting versus income tax return purposes. Deferred tax assets are recognized if, in management's judgment, their realizability is determined to be more likely than not. The Firm has also recognized deferred tax assets in connection with certain NOLs. The Firm performs regular reviews to ascertain whether deferred tax assets are realizable. These reviews include management's estimates and assumptions regarding future taxable income, which also incorporates various tax planning strategies, including strategies that may be available to utilize NOLS before they expire. In connection with these reviews, if it is determined that a deferred tax asset is not realizable, a valuation allowance is established. The valuation allowance may be reversed in a subsequent reporting period if the Firm determines that, based on revised estimates of future taxable income or changes in tax planning strategies, it is more likely than not that all or part of the deferred tax asset will become realizable. As of December 31, 2014, management has determined it is more likely than not that the Firm will realize its deferred tax assets, net of the existing valuation allowance. JPMorgan Chase does not record U.S. federal income taxes on the undistributed earnings of certain non-U.S. subsidiaries, to the extent that such earnings have been reinvested abroad for an indefinite period of time. Changes to the income tax rates applicable to these non-U.S. subsidiaries may have a material impact on the effective tax rate in a future period if such changes were to occur. The Firm adjusts its unrecognized tax benefits as necessary when additional information becomes available. Uncertain tax positions that meet the more-likely-than-not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes is more likely than not to be realized upon settlement. It is possible that the reassessment of JPMorgan Chase's unrecognized tax benefits may have a material impact on its effective tax rate in the period in which the reassessment occurs. For additional information on income taxes, see Note 26. Litigation reserves For a description of the significant estimates and judgments associated with establishing litigation reserves, see Note 31. JPMorgan Chase & Co./2014 Annual Report Management's discussion and analysis ACCOUNTING AND REPORTING DEVELOPMENTS Amendments to the consolidation analysis In February 2015, the Financial Accounting Standards Board ("FASB") issued guidance regarding consolidation of legal entities such as limited partnerships, limited liability corporations, and securitization structures. The guidance eliminates the deferral issued by the FASB in February 2010 of the accounting guidance for VIES for certain investment funds, including mutual funds, private equity funds and hedge funds. In addition, the guidance amends the evaluation of fees paid to a decision maker or a service provider, and exempts certain money market funds from consolidation. The guidance will be effective in the first quarter of 2016 with early adoption permitted. The Firm is currently evaluating the potential impact on the Consolidated Financial Statements. Reclassification of residential real estate collateralized consumer mortgage loans upon foreclosure and classification of certain government-guaranteed mortgage loans upon foreclosure In January 2014, the FASB issued guidance which clarified the timing of when a creditor is considered to have taken physical possession of residential real estate collateral for a consumer mortgage loan, resulting in the reclassification of the loan receivable to real estate owned. The final standard also requires disclosure of outstanding foreclosed residential real estate and the amount of the recorded investment in residential real estate mortgage loans in the process of foreclosure. In August 2014, the FASB issued separate guidance clarifying the classification and measurement of certain foreclosed government-guaranteed mortgage loans. Under the final standard, certain foreclosed government-insured mortgage loan amounts were reclassified on the balance sheet as a receivable from the guarantor at the guaranteed amount. The Firm early adopted both of these new standards in the third quarter of 2014 with a cumulative-effect adjustment as of January 1, 2014; the adoption of these standards (and related reclassification adjustment) had no material impact on the Firm's Consolidated Financial Statements. Measuring the financial assets and financial liabilities of a consolidated collateralized financing entity Level 3 assets as a percentage of total Firm assets at fair value JPMorgan Chase & Co./2014 Annual Report 164 165 JPMorgan Chase is subject to the income tax laws of the various jurisdictions in which it operates, including U.S. federal, state and local and non-U.S. jurisdictions. These laws are often complex and may be subject to different interpretations. To determine the financial statement impact of accounting for income taxes, including the provision for income tax expense and unrecognized tax benefits, JPMorgan Chase must make assumptions and judgments about how to interpret and apply these complex tax laws to numerous transactions and business events, as well as make judgments regarding the timing of when certain items may affect taxable income in the U.S. and non-U.S. tax jurisdictions. 7.2% JPMorgan Chase's interpretations of tax laws around the world are subject to review and examination by the various taxing authorities in the jurisdictions where the Firm operates, and disputes may occur regarding its view on a tax position. These disputes over interpretations with the various taxing authorities may be settled by audit, administrative appeals or adjudication in the court systems of the tax jurisdictions in which the Firm operates. JPMorgan Chase regularly reviews whether it may be assessed additional income taxes as a result of the resolution of these matters, and the Firm records additional reserves as appropriate. In addition, the Firm may revise its estimate of income taxes due to changes in income tax laws, legal interpretations and tax planning strategies. It is possible that revisions in the Firm's estimate of income (a) Private equity instruments represent investments within the Corporate line of business. Valuation Details of the Firm's processes for determining fair value are set out in Note 3. Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed models that use significant unobservable inputs and are therefore classified within level 3 of the valuation hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2. For instruments classified in levels 2 and 3, management judgment must be applied to assess the appropriate level of valuation adjustments to reflect counterparty credit quality, the Firm's credit-worthiness, market funding rates, liquidity considerations, unobservable parameters, and for portfolios that meet specified criteria, the size of the net open risk JPMorgan Chase & Co./2014 Annual Report 163 Management's discussion and analysis In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate model to use. Second, the lack of observability of certain significant inputs requires management to assess all relevant empirical data in deriving valuation inputs - including, for example, transaction details, yield curves, interest rates, prepayment rates, default rates, volatilities, correlations, equity or debt prices, valuations of comparable instruments, foreign exchange rates and credit curves. For further discussion of the valuation of level 3 instruments, including unobservable inputs used, see Note 3. The Firm uses various methodologies and assumptions in the determination of fair value. The use of methodologies or assumptions different than those used by the Firm could result in a different estimate of fair value at the reporting date. For a detailed discussion of the Firm's valuation process and hierarchy, and its determination of fair value for individual financial instruments, see Note 3. Goodwill impairment Under U.S. GAAP, goodwill must be allocated to reporting units and tested for impairment at least annually. The Firm's process and methodology used to conduct goodwill impairment testing is described in Note 17. Management applies significant judgment when estimating the fair value of its reporting units. Estimates of fair value are dependent upon estimates of (a) the future earnings potential of the Firm's reporting units, including the estimated effects of regulatory and legislative changes, such as the Dodd-Frank Act, (b) long-term growth rates and (c) the relevant cost of equity. Imprecision in estimating these factors can affect the estimated fair value of the reporting units. During 2014, the Firm recognized an impairment of the Private Equity business' goodwill totaling $276 million. Remaining goodwill of $101 million at December 31, 2014 associated with the Private Equity business was disposed of as part of the Private Equity sale completed in January 2015. For further information on the Private Equity sale, see Note 2. Based upon the updated valuations for all of its reporting units, the Firm concluded that the goodwill allocated to its other reporting units was not impaired at December 31, 2014. The fair values of these reporting units exceeded their carrying values. Except for the Firm's mortgage banking business, the excess fair value as a percentage of carrying value ranged from approximately 20-210% for the other reporting units and did not indicate a significant risk of goodwill impairment based on current projections and valuations. The fair value of the Firm's Mortgage Banking business exceeded its carrying value by less than 5% and accordingly, the associated goodwill of approximately $2 billion remains at an elevated risk for goodwill impairment. position. The judgments made are typically affected by the type of product and its specific contractual terms, and the level of liquidity for the product or within the market as a whole. For further discussion of valuation adjustments applied by the Firm see Note 3. The projections for all of the Firm's reporting units are consistent with the short-term assumptions discussed in the Business outlook on pages 66-67, and in the longer term, incorporate a set of macroeconomic assumptions and the Firm's best estimates of long-term growth and returns of its businesses. Where possible, the Firm uses third-party and peer data to benchmark its assumptions and estimates. Deterioration in economic market conditions, increased estimates of the effects of recent regulatory or legislative changes, or additional regulatory or legislative changes may result in declines in projected business performance beyond management's current expectations. For example, in the Firm's Mortgage Banking business, such declines could result from increases in primary mortgage interest rates, lower mortgage origination volume, higher costs to resolve foreclosure-related matters or from deterioration in economic conditions, including decreases in home prices that result in increased credit losses. Declines in business performance, increases in equity capital requirements, or increases in the estimated cost of equity, could cause the estimated fair values of the Firm's reporting units or their associated goodwill to decline in the future, which could result in a material impairment charge to earnings in a future period related to some portion of the associated goodwill. For additional information on goodwill, see Note 17. Income taxes Certain amounts reported in prior periods have been reclassified to conform with the current presentation. Consolidation 1,392 3,502 2,050 176 Note 1 - Basis of presentation Notes to consolidated financial statements JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm"), a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm and one of the largest banking institutions in the United States of America ("U.S."), with operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing and asset management. For a discussion of the Firm's business segments, see Note 33. The accounting and financial reporting policies of JPMorgan Chase and its subsidiaries conform to accounting principles generally accepted in the U.S. ("U.S. GAAP"). Additionally, where applicable, the policies conform to the accounting and reporting guidelines prescribed by regulatory authorities. 11,161 JPMorgan Chase & Co./2014 Annual Report 53,723 272 59,602 (5,879) (13,952) 53,723 27,831 $ 39,771 $ 8,194 $ 9,573 $ $ 39,771 (11,940) 1,160 (1,125) 87,707 The Consolidated Financial Statements include the accounts of JPMorgan Chase and other entities in which the Firm has a controlling financial interest. All material intercompany balances and transactions have been eliminated. $ Assets held for clients in an agency or fiduciary capacity by the Firm are not assets of JPMorgan Chase and are not included on the Consolidated balance sheets. Offsetting assets and liabilities Voting interest entities are entities that have sufficient equity and provide the equity investors voting rights that enable them to make significant decisions relating to the entity's operations. For these types of entities, the Firm's determination of whether it has a controlling interest is primarily based on the amount of voting equity interests held. Entities in which the Firm has a controlling financial interest, through ownership of the majority of the entities' voting equity interests, or through other contractual rights that give the Firm control, are consolidated by the Firm. Investments in companies in which the Firm has significant influence over operating and financing decisions (but does not own a majority of the voting equity interests) are accounted for (i) in accordance with the equity method of accounting (which requires the Firm to recognize its proportionate share of the entity's net earnings), or (ii) at fair value if the fair value option was elected. These investments are generally included in other assets, with income or loss included in other income. 28,324 JPMorgan Chase & Co./2014 Annual Report 178 The Firm uses master netting agreements to mitigate counterparty credit risk in certain transactions, including derivatives transactions, repurchase and reverse repurchase agreements, and securities borrowed and loaned agreements. A master netting agreement is a single contract with a counterparty that permits multiple transactions governed by that contract to be terminated and settled through a single payment in a single currency in the event of a default (e.g., bankruptcy, failure to make a required payment or securities transfer or deliver collateral or margin when due after expiration of any grace period). Upon the exercise of termination rights by the non- defaulting party (i) all transactions are terminated, (ii) all transactions are valued and the positive value or "in the money" transactions are netted against the negative value or "out of the money" transactions and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. Upon exercise of repurchase agreement and securities loaned default rights (i) all securities loan transactions are terminated and accelerated, (ii) all values of securities or cash held or to be delivered are calculated, and all such sums are netted against each other and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. U.S. GAAP permits entities to present derivative receivables and derivative payables with the same counterparty and the related cash collateral receivables and payables on a net basis on the balance sheet when a legally enforceable master netting agreement exists. U.S. GAAP also permits securities sold and purchased under repurchase agreements to be presented net when specified conditions are met, including the existence of a legally enforceable master netting agreement. The Firm has elected to net such balances when the specified conditions are met. Gains and losses relating to translating functional currency financial statements for U.S. reporting are included in other comprehensive income/(loss) ("OCI") within stockholders' equity. Gains and losses relating to nonfunctional currency transactions, including non-U.S. operations where the functional currency is the U.S. dollar, are reported in the Consolidated statements of income. JPMorgan Chase revalues assets, liabilities, revenue and expense denominated in non-U.S. currencies into U.S. dollars using applicable exchange rates. Foreign currency translation The preparation of the Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenue and expense, and disclosures of contingent assets and liabilities. Actual results could be different from these estimates. Use of estimates in the preparation of consolidated financial statements In February 2010, the Financial Accounting Standards Board ("FASB") issued an amendment which deferred the requirements of the accounting guidance for VIES for certain investment funds, including mutual funds, private equity funds and hedge funds. For the funds to which the deferral applies, the Firm continues to apply other existing authoritative accounting guidance to determine whether such funds should be consolidated. The Firm performs on-going reassessments of: (1) whether entities previously evaluated under the majority voting- interest framework have become VIES, based on certain events, and therefore subject to the VIE consolidation framework; and (2) whether changes in the facts and circumstances regarding the Firm's involvement with a VIE cause the Firm's consolidation conclusion to change. significant decisions affecting the VIE (such as asset managers, collateral managers, servicers, or owners of call options or liquidation rights over the VIE's assets) or have the right to unilaterally remove those decision-makers are deemed to have the power to direct the activities of a VIE. To assess whether the Firm has the obligation to absorb losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE, the Firm considers all of its economic interests, including debt and equity investments, servicing fees, and derivative or other arrangements deemed to be variable interests in the VIE. This assessment requires that the Firm apply judgment in determining whether these interests, in the aggregate, are considered potentially significant to the VIE. Factors considered in assessing significance include: the design of the VIE, including its capitalization structure; subordination of interests; payment priority; relative share of interests held across various classes within the VIE's capital structure; and the reasons why the interests are held by the Firm. Notes to consolidated financial statements 177 The primary beneficiary of a VIE (i.e., the party that has a controlling financial interest) is required to consolidate the assets and liabilities of the VIE. The primary beneficiary is the party that has both (1) the power to direct the activities of the VIE that most significantly impact the VIE's economic performance; and (2) through its interests in the VIE, the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. To assess whether the Firm has the power to direct the activities of a VIE that most significantly impact the VIE's economic performance, the Firm considers all the facts and circumstances, including its role in establishing the VIE and its ongoing rights and responsibilities. This assessment includes, first, identifying the activities that most significantly impact the VIE's economic performance; and second, identifying which party, if any, has power over those activities. In general, the parties that make the most The most common type of VIE is a special purpose entity (“SPE”). SPEs are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. The basic SPE structure involves a company selling assets to the SPE; the SPE funds the purchase of those assets by issuing securities to investors. The legal documents that govern the transaction specify how the cash earned on the assets must be allocated to the SPE's investors and other parties that have rights to those cash flows. SPEs are generally structured to insulate investors from claims on the SPE's assets by creditors of other entities, including the creditors of the seller of the assets. VIES are entities that, by design, either (1) lack sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) have equity investors that do not have the ability to make significant decisions relating to the entity's operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive the residual returns of the entity. Variable Interest Entities The Firm's investment companies have investments in both publicly-held and privately-held entities, including investments in buyouts, growth equity and venture opportunities. These investments are accounted for under investment company guidelines and accordingly, irrespective of the percentage of equity ownership interests held, are carried on the Consolidated balance sheets at fair value, and are recorded in other assets. partners or members have the ability to remove the Firm as the general partner or managing member without cause (i.e., kick-out rights), based on a simple majority vote, or the non-affiliated partners or members have rights to participate in important decisions. Accordingly, the Firm does not consolidate these funds. In the limited cases where the nonaffiliated partners or members do not have substantive kick-out or participating rights, the Firm consolidates the funds. JPMorgan Chase & Co./2014 Annual Report Certain Firm-sponsored asset management funds are structured as limited partnerships or limited liability companies. For many of these entities, the Firm is the general partner or managing member, but the non-affiliated The Firm determines whether it has a controlling financial interest in an entity by first evaluating whether the entity is a voting interest entity or a variable interest entity (“VIE”). Voting Interest Entities 118,228 Noninterest expense (1,050) Losses recorded in/(reclassified from) accumulated other comprehensive income (113) (1) $ (2) $ $ Total other-than-temporary impairment losses Debt securities the Firm does not intend to sell that have credit losses 2012 2013 2014 Year ended December 31, (in millions) 172 (a) The following other-than-temporary impairment losses are included in securities gains for the periods presented. 1.20 $ 1.44 1.58 $ 85 $ Total credit losses recognized in income (1) Translation adjustments, net of hedges Unrealized gains/(losses) on investment securities Other comprehensive income/(loss), after-tax Net income Year ended December 31, (in millions) Consolidated statements of comprehensive income The Notes to Consolidated Financial Statements are an integral part of these statements. (43) (21) $ (4) $ $ Total other-than-temporary impairment losses recognized in income (15) (20) (2) Securities the Firm intends to sell (28) (2) 3,822.2 3,814.9 3,797.5 21,762 $ $ Net income 7,633 7,991 8,030 28,917 25,914 29,792 64,729 70,467 61,274 14,989 20,398 11,146 Income tax expense Income before income tax expense 17,923 $ 21,284 Net income applicable to common stockholders $ 3,809.4 3,782.4 3,763.5 5.20 4.35 5.29 5.22 4.39 $ Cash flow hedges 5.34 Weighted-average diluted shares Weighted-average basic shares Diluted earnings per share Basic earnings per share Net income per common share data 19,877 16,593 $ 20,093 $ Cash dividends declared per common share 2014 2013 2012 111,465 110,435 248,116 215,803 316,051 484,477 39,771 27,831 $ $ 2013 2014 Deposits (included $8,807 and $6,624 at fair value) Liabilities Other assets (included $12,366 and $15,187 at fair value and assets pledged of $1,396 and $2,066) Total assets (a) Other intangible assets Mortgage servicing rights Goodwill 398,988 374,664 348,004 354,003 110,101 102,950 1,618 1,192 9,614 7,436 48,081 47,647 Premises and equipment 14,891 65,160 70,079 722,154 743,151 (16,264) (14,185) 738,418 757,336 15,133 Total noninterest expense Accrued interest and accounts receivable Allowance for loan losses 990 (145) 1,467 (1,018) 69 (259) 44 (69) (41) (11) 3,303 (4,070) 1,975 21,284 17,923 $ 21,762 $ $ (2,903) 3,158 $ 22,752 Loans (included $2,611 and $2,011 at fair value) Securities (included $298,752 and $329,977 at fair value and assets pledged of $24,912 and $23,446) Trading assets (included assets pledged of $125,034 and $116,499) Federal funds sold and securities purchased under resale agreements (included $28,585 and $25,135 at fair value) Securities borrowed (included $992 and $3,739 at fair value) Deposits with banks Cash and due from banks Assets December 31, (in millions, except share data) Loans, net of allowance for loan losses Consolidated balance sheets JPMorgan Chase & Co./2014 Annual Report The Notes to Consolidated Financial Statements are an integral part of these statements. Comprehensive income Total other comprehensive income/(loss), after-tax Defined benefit pension and OPEB plans 24,442 15,020 $ $ 173 Other expense 2,577 2,500 Management's report on internal control over financial reporting 169 JPMorgan Chase & Co./2014 Annual Report Any forward-looking statements made by or on behalf of the Firm speak only as of the date they are made, and JPMorgan Chase does not undertake to update forward- looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made. The reader should, however, consult any further disclosures of a forward-looking nature the Firm may make in any subsequent Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, or Current Reports on Form 8-K. The other risks and uncertainties detailed in Part I, Item 1A: Risk Factors in the Firm's Annual Report on Form 10- K for the year ended December 31, 2014. Ability of the Firm to maintain the security of its financial, accounting, technology, data processing and other operating systems and facilities; • • Occurrence of natural or man-made disasters or calamities or conflicts; Ability of the Firm to determine accurate values of certain assets and liabilities; Changes in applicable accounting policies; • Adverse judicial or regulatory proceedings; Adequacy of the Firm's risk management framework, disclosure controls and procedures and internal control over financial reporting; Changes in the credit quality of the Firm's customers and counterparties; Competitive pressures; Ability of the Firm to control expense; Management of JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm") is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed by, or under the supervision of, the Firm's principal executive and principal financial officers, or persons performing similar functions, and effected by JPMorgan Chase's Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America. JPMorgan Chase's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records, that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Firm's assets; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Firm are being made only in accordance with authorizations of JPMorgan Chase's management and directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Firm's assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Management has completed an assessment of the effectiveness of the Firm's internal control over financial reporting as of December 31, 2014. In making the assessment, management used the framework in "Internal Control - Integrated Framework (2013)" promulgated by the Committee of Sponsoring Organizations of the Treadway Commission, commonly referred to as the "COSO" criteria. Based upon the assessment performed, management concluded that as of December 31, 2014, JPMorgan Chase's internal control over financial reporting was effective based upon the COSO 2013 criteria. Additionally, based upon management's assessment, the Firm determined that there were no material weaknesses in its internal control over financial reporting as of December 31, 2014. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements. design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of income, comprehensive income, changes in stockholders' equity and cash flows present fairly, in all material respects, the financial position of JPMorgan Chase & Co. and its subsidiaries (the "Firm") at December 31, 2014 and 2013 and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2014 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Firm maintained, in all material respects, effective internal control over financial reporting as of December 31, 2014 based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). The Firm's management is responsible for these financial statements, for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying "Management's report on internal control over financial reporting". Our responsibility is to express opinions on these financial statements and on the Firm's internal control over financial reporting based on our integrated audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the To the Board of Directors and Stockholders of JPMorgan Chase & Co.: pwc Report of independent registered public accounting firm JPMorgan Chase & Co./2014 Annual Report employees; 170 Executive Vice President and Chief Financial Officer Marianne Lake Mamalh Chairman and Chief Executive Officer спие James Dimon Jome Don The effectiveness of the Firm's internal control over financial reporting as of December 31, 2014, has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which appears herein. February 24, 2015 Pricewatnhouse Crayons LLP Ability of the Firm to attract and retain qualified Acceptance of the Firm's new and existing products and Changes in laws and regulatory requirements; Local, regional and international business, economic and political conditions and geopolitical events; • • • • • • • • • • • • All forward-looking statements are, by their nature, subject to risks and uncertainties, many of which are beyond the Firm's control. JPMorgan Chase's actual future results may differ materially from those set forth in its forward-looking statements. While there is no assurance that any list of risks and uncertainties or risk factors is complete, below are certain factors which could cause actual results to differ from those in the forward-looking statements: From time to time, the Firm has made and will make forward-looking statements. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as “anticipate,” “target," "expect," "estimate," "intend,” “plan,” “goal," "believe," or other words of similar meaning. Forward-looking statements provide JPMorgan Chase's current expectations or forecasts of future events, circumstances, results or aspirations. JPMorgan Chase's disclosures in this Annual Report contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The Firm also may make forward-looking statements in its other documents filed or furnished with the Securities and Exchange Commission. In addition, the Firm's senior management may make forward-looking statements orally to investors, analysts, representatives of the media and others. FORWARD-LOOKING STATEMENTS Changes in trade, monetary and fiscal policies and laws; Securities and capital markets behavior, including changes in market liquidity and volatility; Changes in investor sentiment or consumer spending or savings behavior; Ability of the Firm to manage effectively its capital and liquidity, including approval of its capital plans by banking regulators; requirements affecting its consumer businesses; Ability of the Firm to address enhanced regulatory • • • • • • services by the marketplace and the ability of the Firm to increase market share; • Ability of the Firm to develop new products and services, and the extent to which products or services previously sold by the Firm (including but not limited to mortgages and asset-backed securities) require the Firm to incur liabilities or absorb losses not contemplated at their initiation or origination; The success of the Firm's business simplification initiatives and the effectiveness of its control agenda; counterparties or competitors; Technology changes instituted by the Firm, its slowdown or other economic or market disruption; Ability of the Firm to deal effectively with an economic Damage to the Firm's reputation; Changes in credit ratings assigned to the Firm or its subsidiaries; • $ 2,573,126 $ 2,415,689 February 24, 2015 . 96,606 94,205 44,910 43,319 43,634 11,043 9,350 7,897 55,953 52,669 51,531 52,121 53,287 50,571 4,258 3,847 2,106 97,031 3,139 225 3,385 2,550 Marketing 7,429 7,641 7,705 Professional and outside services 5,224 5,425 5,658 5,804 3,925 3,693 3,909 Occupancy expense 30,585 30,810 30,160 Compensation expense Technology, communications and equipment expense PricewaterhouseCoopers LLP 6,022 8,687 Interest expense Interest income Noninterest revenue Other income Card income Mortgage fees and related income Securities gains(a) Asset management, administration and commissions Lending- and deposit-related fees Principal transactions Investment banking fees Revenue Year ended December 31, (in millions, except per share data) Consolidated statements of income 171 JPMorgan Chase & Co./2014 Annual Report 300 Madison Avenue New York, NY 10017 Net interest income Total net revenue Provision for credit losses 2014 5,205 3,563 2,110 667 77 13,868 15,106 15,931 6,020 6,196 5,801 5,536 10,141 5,808 6,354 $ 6,542 10,531 2012 2013 5,945 (189) $ 1,363,427 $ 1,287,765 192,101 (24,814) 33,202 73,566 71,407 (34,026) (75,928) (67,525) 2,545 2,219 2,190 (2,110) (667) (77) 1,130 8,003 4,210 5,147 89,110 5,306 (5,379) 7,562 36,593 (3,613) (2,037) 442 (13,069) (5,743) 6,065 (3,921) (9,772) 26,818 (4,683) 526 (9,166) 1,732 (2,340) (3,637) 23,455 1,020 4,759 3,385 225 Provision for credit losses Adjustments to reconcile net income to net cash provided by/(used in) operating activities: Net income Operating activities Year ended December 31, (in millions) Consolidated statements of cash flows 175 JPMorgan Chase & Co./2014 Annual Report The Notes to Consolidated Financial Statements are an integral part of these statements. $ 232,065 $ 211,178 $ 204,069 Total stockholders' equity (12,002) (14,847) (17,856) (6) 2,574 (1,415) Depreciation and amortization Deferred tax expense Investment securities gains Stock-based compensation 3,139 $ 21,762 $ 17,923 $ 21,284 2012 2013 2014 Net change in: Investing activities Net cash provided by operating activities 107,953 Other operating adjustments Trading liabilities Other assets Accrued interest and accounts receivable Securities borrowed Trading assets Net change in: Proceeds from sales, securitizations and paydowns of loans held-for-sale Originations and purchases of loans held-for-sale Accounts payable and other liabilities 25,079 Deposits with banks Federal funds sold and securities purchased under resale agreements Net cash provided by financing activities All other financing activities, net Dividends paid Treasury stock and warrants repurchased Redemption of preferred stock Proceeds from issuance of preferred stock Payments of long-term borrowings Excess tax benefits related to stock-based compensation Proceeds from long-term borrowings 345 (10,433) (834) Beneficial interests issued by consolidated variable interest entities 9,315 2,784 9,242 Commercial paper and other borrowed funds Effect of exchange rate changes on cash and due from banks Net decrease in cash and due from banks Cash and due from banks at the beginning of the period Cash and due from banks at the end of the period Cash interest paid (1,175) (5,194) (6,056) (6,990) (1,653) (4,789) (4,760) (1,800) 26,546 - 255 137 3,873 (96,473) 86,271 83,546 (60,497) 78,515 (65,275) 407 8,847 The Notes to Consolidated Financial Statements are an integral part of these statements. Cash income taxes paid, net 1,234 (13,155) (58,867) Federal funds purchased and securities loaned or sold under repurchase agreements Other changes in loans, net Proceeds from sales and securitizations of loans held-for-investment Purchases Proceeds from sales Proceeds from paydowns and maturities Available-for-sale securities: 4 189 (24,214) 4,169 (10,345) Purchases Proceeds from paydowns and maturities Held-to-maturity securities: (60,821) 47,726 (36,595) (194,363) (168,426) 30,848 Net cash received from/(used in) business acquisitions or dispositions All other investing activities, net Net cash used in investing activities 90,664 38,411 (121,504) 20,115 (51,749) 843 67,250 81,476 89,346 Deposits Net change in: Financing activities 88 (3,400) (119,825) (150,501) 10,905 (165,636) 1,338 (149) (30,491) (23,721) 6.430 12,033 112,633 81,957 (189,630) 89,631 73,312 (130,266) (679) (12,002) (4,789) 1,944 (14,847) (4,760) 1,751 (21) 9,090 $ 68,880 $ Total liabilities All other liabilities Beneficial interests issued by consolidated variable interest entities Liabilities Total assets All other assets Loans Trading assets Assets 2013 2014 December 31, (in millions) (a) The following table presents information on assets and liabilities related to VIES that are consolidated by the Firm at December 31, 2014 and 2013. The difference between total VIE assets and liabilities represents the Firm's interests in those entities, which were eliminated in consolidation. $ 2,573,126 $ 2,415,689 Total liabilities and stockholders' equity $ 1,815 79,785 $ 6,366 70,072 2,168 78,606 2014 Redemption of preferred stock Issuance of preferred stock Balance at January 1 Preferred stock Year ended December 31, (in millions, except per share data) Consolidated statements of changes in stockholders' equity JPMorgan Chase & Co./2014 Annual Report 211,178 174 The assets of the consolidated VIES are used to settle the liabilities of those entities. The holders of the beneficial interests do not have recourse to the general credit of JPMorgan Chase. At December 31, 2014 and 2013, the Firm provided limited program-wide credit enhancement of $2.0 billion and $2.6 billion, respectively, related to its Firm-administered multi-seller conduits, which are eliminated in consolidation. For further discussion, see Note 16. 50,678 53,311 $ $ 1,061 49,617 52,362 $ 949 $ The Notes to Consolidated Financial Statements are an integral part of these statements. 2013 232,065 (17,856) 267,889 276,836 Long-term debt (included $30,226 and $28,878 at fair value) 49,617 52,362 Beneficial interests issued by consolidated variable interest entities (included $2,162 and $1,996 at fair value) 194,491 206,954 Accounts payable and other liabilities (included $36 and $25 at fair value) 137,744 152,815 27,994 30,222 181,163 57,848 66,344 Other borrowed funds (included $14,739 and $13,306 at fair value) Trading liabilities Commercial paper Total liabilities (a) 2,341,061 2,204,511 Commitments and contingencies (see Notes 29, 30 and 31) 1,199 2,189 (21) Total stockholders' equity Treasury stock, at cost (390,144,630 and 348,825,583 shares) Shares held in RSU trust, at cost (472,953 and 476,642 shares) 115,756 130,315 93,828 (21) (14,847) 93,270 Retained earnings Additional paid-in capital 4,105 4,105 11,158 20,063 Preferred stock ($1 par value; authorized 200,000,000 shares: issued 2,006,250 and 1,115,750 shares) Common stock ($1 par value; authorized 9,000,000,000 shares; issued 4,104,933,895 shares) Stockholders' equity Accumulated other comprehensive income Federal funds purchased and securities loaned or sold under repurchase agreements (included $2,979 and $5,426 at fair value) 2012 11,158 $ 9,058 $ 7,800 3,158 (2,903) 990 944 4,102 1,199 Other comprehensive income/(loss) Balance at January 1 Accumulated other comprehensive income/(loss) 104,223 115,756 130,315 (4,729) (5,585) (6,078) Common stock ($1.58, $1.44 and $1.20 per share for 2014, 2013 and 2012, respectively) Balance at December 31 (647) 2,189 1,199 4,102 Balance at December 31 (21) (21) 17 - - (38) (21) (21) (805) Balance at December 31 Reissuance from treasury stock Purchase of treasury stock Balance at January 1 Treasury stock, at cost Balance at December 31 Reissuance from RSU Trust Balance at January 1 Shares held in RSU Trust, at cost Share repurchases related to employee stock-based compensation awards $ (1,125) Dividends declared: 93,828 Balance at January 1 Additional paid-in capital 4,105 4,105 4,105 Balance at January 1 and December 31 Common stock Balance at December 31 9,058 11,158 20,063 (1,800) - 1,258 3,900 8,905 95,602 Shares issued and commitments to issue common stock for employee stock-based compensation awards, and related tax effects (508) (752) 21,284 17,923 21,762 88,315 104,223 115,756 Net income Balance at January 1 Preferred stock Retained earnings 93,828 93,270 Balance at December 31 (262) (24) (50) Other (736) 94,604 JPMorgan Chase & Co./2014 Annual Report 94,604 107,667 Level 1 Classifications in the valuation hierarchy In the absence of quoted market prices, securities are valued based on: Quoted market prices are used where available. Valuation methodology, inputs and assumptions Securities Product/instrument JPMorgan Chase & Co./2014 Annual Report 182 Predominantly level 2 Level 3 Fair value is based upon observable prices for mortgage-backed securities with similar collateral and incorporates adjustments to these prices to account for differences between the securities and the value of the underlying loans, which include credit characteristics, portfolio composition, and liquidity. Credit costs allowance for loan losses is considered a reasonable proxy for the credit cost based on the short-term nature of credit card receivables • Level 2 or 3 • Discount rate - based on cost of funding and expected return on receivables (1,102,835) (1,102,835) • Projected interest income and late fee revenue, servicing and credit costs, and loan repayment rates . Trading loans Conforming residential mortgage loans expected to be sold Held for investment credit card Valuations are based on discounted cash flows, which consider: receivables For information regarding the valuation of loans measured at collateral value, see Note 14. • Market liquidity ⚫ Servicing costs • Expected lifetime credit losses (considering expected and current default rates for existing portfolios, collateral prices, and economic environment expectations (e.g., unemployment rates)) • Estimated prepayments Discount rates (derived from primary origination rates and market activity) Predominantly level 3 Predominantly level 3 Valuations are based on discounted cash flows, which consider: • Estimated life of receivables (based on projected loan payment rates) • Observable market prices for similar securities • are modeled on a transaction basis and calibrated to liquid benchmark tranche indices) Credit correlation between the underlying debt instruments (levels • • CDS spreads and recovery rates Structured credit derivatives specific inputs include: In addition, the following specific inputs are used for the following derivatives that are valued based on models with significant unobservable inputs: Correlation levels • • Market funding levels • Credit quality of the counterparty and of the Firm ⚫ Readily observable parameters including interest rates and volatility • Contractual terms including the period to maturity Derivatives that are valued using models such as the Black-Scholes option pricing model, simulation models, or a combination of models, that use observable or unobservable valuation inputs (e.g., plain vanilla options and interest rate and credit default swaps). Inputs include: Exchange-traded derivatives that are actively traded and valued using the exchange price, and over-the-counter contracts where quoted prices are available in an active market. Valued using observable market prices or data Physical commodities Derivatives Credit rating data Relevant broker quotes • Discounted cash flows In addition, the following inputs to discounted cash flows are used for the following products: Mortgage- and asset-backed securities specific inputs: • Collateral characteristics Held for investment consumer loans, excluding credit card ⚫Deal-specific payment and loss allocations Collateralized loan obligations ("CLOS"), specific inputs: • Collateral characteristics •Deal-specific payment and loss allocations • Expected prepayment speed, conditional default rates, loss severity • Credit spreads • • Current market assumptions related to yield, prepayment speed, conditional default rates and loss severity Loans consumer For information regarding the valuation of loans measured at collateral value, see Note 14. Lending-related commitments are valued similar to loans and reflect the portion of an unused commitment expected, based on the Firm's average portfolio historical experience, to become funded prior to an obligor default Valuation hierarchy New significant valuation models, as well as material changes to existing valuation models, are reviewed and approved prior to implementation except where specified conditions are met. The Model Risk function performs an annual firmwide model risk assessment where developments in the product or market are considered in determining whether valuation models which have already been reviewed need to be reviewed and approved again. The Model Risk function is independent of the model owners and reviews and approves a wide range of models, including risk management, valuation and certain regulatory capital models used by the Firm. The Model Risk function is part of the Firm's Model Risk and Development unit, and the Firmwide Model Risk and Development Executive reports to the Firm's CRO. When reviewing a model, the Model Risk function analyzes and challenges the model methodology and the reasonableness of model assumptions and may perform or require additional testing, including back-testing of model outcomes. If prices or quotes are not available for an instrument or a similar instrument, fair value is generally determined using valuation models that consider relevant transaction data such as maturity and use as inputs market-based or independently sourced parameters. Where this is the case the price verification process described above is applied to the inputs to those models. Valuation model review and approval Where appropriate, the Firm also applies adjustments to its estimates of fair value in order to appropriately reflect counterparty credit quality, the Firm's own creditworthiness and the impact of funding, applying a consistent framework across the Firm. For more information on such adjustments see Credit and funding adjustments on pages 196-197 of this Note. Unobservable parameter valuation adjustments may be made when positions are valued using prices or input parameters to valuation models that are unobservable due to a lack of market activity or because they cannot be implied from observable market data. Such prices or parameters must be estimated and are, therefore, subject to management judgment. Unobservable parameter valuation adjustments are applied to reflect the uncertainty inherent in the resulting valuation estimate. • JPMorgan Chase & Co./2014 Annual Report 180 The Firm manages certain portfolios of financial instruments on the basis of net open risk exposure and, as permitted by U.S. GAAP, has elected to estimate the fair value of such portfolios on the basis of a transfer of the entire net open risk position in an orderly transaction. Where this is the case, valuation adjustments may be necessary to reflect the cost of exiting a larger-than-normal market-size net open risk position. Where applied, such adjustments are based on factors that a relevant market participant would consider in the transfer of the net open risk position including the size of the adverse market move that is likely to occur during the period required to reduce the net open risk position to a normal market-size. Liquidity valuation adjustments are considered where an observable external price or valuation parameter exists but is of lower reliability, potentially due to lower market activity. Liquidity valuation adjustments are applied and determined based on current market conditions. Factors that may be considered in determining the liquidity adjustment include analysis of: (1) the estimated bid- offer spread for the instrument being traded; (2) alternative pricing points for similar instruments in active markets; and (3) the range of reasonable values that the price or parameter could take. • The valuation control function determines any valuation adjustments that may be required to the estimates provided by the risk-taking functions. No adjustments are applied to the quoted market price for instruments classified within level 1 of the fair value hierarchy (see below for further information on the fair value hierarchy). For other positions, judgment is required to assess the need for valuation adjustments to appropriately reflect liquidity considerations, unobservable parameters, and, for certain portfolios that meet specified criteria, the size of the net open risk position. The determination of such adjustments follows a consistent framework across the Firm: The valuation control function verifies fair value estimates provided by the risk-taking functions by leveraging independently derived prices, valuation inputs and other market data, where available. Where independent prices or inputs are not available, additional review is performed by the valuation control function to ensure the reasonableness of the estimates, and may include: evaluating the limited market activity including client unwinds; benchmarking of valuation inputs to those for similar instruments; decomposing the valuation of structured instruments into individual components; comparing expected to actual cash flows; reviewing profit and loss trends; and reviewing trends in collateral valuation. In addition there are additional levels of management review for more significant or complex positions. Consumer & Community Banking) and certain corporate functions including Treasury and Chief Investment Office ("CIO"). Risk-taking functions are responsible for providing fair value estimates for assets and liabilities carried on the Consolidated balance sheets at fair value. The Firm's valuation control function, which is part of the Firm's Finance function and independent of the risk-taking functions, is responsible for verifying these estimates and determining any fair value adjustments that may be required to ensure that the Firm's positions are recorded at fair value. In addition, the Firm has a firmwide Valuation Governance Forum ("VGF") comprised of senior finance and risk executives to oversee the management of risks arising from valuation activities conducted across the Firm. The VGF is chaired by the Firmwide head of the valuation control function, and also includes sub-forums for the Corporate & Investment Bank (“CIB”), Mortgage Banking, (part of Litigation JPMorgan Chase & Co./2014 Annual Report Note 29 Page 287 Note 31 Page 295 A three-level valuation hierarchy has been established under U.S. GAAP for disclosure of fair value measurements. The valuation hierarchy is based on the transparency of inputs to the valuation of an asset or liability as of the measurement date. The three levels are defined as follows. 179 Note 3 - Fair value measurement JPMorgan Chase carries a portion of its assets and liabilities at fair value. These assets and liabilities are predominantly carried at fair value on a recurring basis (i.e., assets and liabilities that are measured and reported at fair value on the Firm's Consolidated balance sheets). Certain assets (e.g., certain mortgage, home equity and other loans where the carrying value is based on the fair value of the underlying collateral), liabilities and unfunded lending- related commitments are measured at fair value on a nonrecurring basis; that is, they are not measured at fair value on an ongoing basis but are subject to fair value adjustments only in certain circumstances (for example, when there is evidence of impairment). Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is based on quoted market prices, where available. If listed prices or quotes are not available, fair value is based on models that consider relevant transaction characteristics (such as maturity) and use as inputs observable or unobservable market parameters, including but not limited to yield curves, interest rates, volatilities, equity or debt prices, foreign exchange rates and credit curves. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value, as described below. The level of precision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm's businesses and portfolios. The Firm uses various methodologies and assumptions in the determination of fair value. The use of different methodologies or assumptions to those used by the Firm could result in a different estimate of fair value at the reporting date. Valuation process Notes to consolidated financial statements • Actual transactions, where available, are used to regularly • Level 2 - inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument. Credit spreads, derived from the cost of credit default swaps ("CDS"); or benchmark credit curves developed by the Firm, by industry and credit rating, and which take into account the difference in loss severity rates between bonds and loans Prepayment speed • Valuations are based on discounted cash flows, which consider: ⚫ Servicing costs • Prepayment speed ⚫ Loss severity • Lifetime credit losses Where observable market data is unavailable or limited, valuations are based on discounted cash flows, which consider the following: • Yield • Observed market prices for similar instruments • Relevant broker quotes Loans held for investment and associated lending-related commitments Observed market prices (circumstances are infrequent) • Level 2 or 3 Where observable market data is available, valuations are based on: Level 2 Classifications in the valuation hierarchy Level 3 - one or more inputs to the valuation methodology are unobservable and significant to the fair value measurement. A financial instrument's categorization within the valuation hierarchy is based on the lowest level of input that is significant to the fair value measurement. 181 JPMorgan Chase & Co./2014 Annual Report Notes to consolidated financial statements Level 1 - inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in active markets. The following table describes the valuation methodologies used by the Firm to measure its more significant products/ instruments at fair value, including the general classification of such instruments pursuant to the valuation hierarchy. Securities financing agreements Valuation methodology Valuations are based on discounted cash flows, which consider: • Derivative features. For further information refer to the discussion of derivatives below. • Market rates for the respective maturity • Collateral Loans and lending-related commitments - wholesale Trading portfolio Product/instrument recalibrate unobservable parameters Certain long-dated equity option specific inputs include: • Long-dated equity volatilities 26,276 8,460 17,816 U.S. Treasury and government agencies(a) 36,117 1,891 34,212 14 1,233 306 927 2,044 663 1,381 32,840 922 31,904 28,585 992 $ $ Derivative netting adjustments $ Total fair value 28,585 992 Obligations of U.S. states and municipalities Trading assets: Mortgage-backed securities: U.S. government agencies (a) Residential nonagency Commercial nonagency Total mortgage-backed securities 14 Debt instruments: Securities borrowed 9,298 10,571 Commodity Equity Foreign exchange Credit Interest rate Derivative receivables: Total debt and equity instruments(d) Other Physical commodities(c) Equity securities Total debt instruments 4,352 1,264 3,088 Asset-backed securities 36,367 13,287 Certificates of deposit, bankers' acceptances and commercial paper 1,429 1,429 Non-U.S. government debt securities 25,854 27,294 1,273 302 Corporate debt securities 28,099 2,989 31,088 Loans(b) 23,080 53,450 financial instruments, guarantees and other commitments $ Federal funds sold and securities purchased under resale agreements • Fair value is estimated using all available information and considering the range of potential inputs, including: Structured notes (included in deposits, other borrowed funds and long-term debt) Long-term debt, not carried at fair value Beneficial interests issued by consolidated VIES Fund investments (i.e., mutual/ collective investment funds, private equity funds, hedge funds, and real estate funds) Private equity direct investments Private equity direct investments See Mortgage servicing rights in Note 17. ("MSRS") Level 3 Classification in the valuation hierarchy Valuation methodology, inputs and assumptions Mortgage servicing rights Product/instrument Notes to consolidated financial statements 183 JPMorgan Chase & Co./2014 Annual Report Certain interest rate and foreign exchange ("FX") exotic options specific inputs include: • Interest rate correlation • Interest rate spread volatility • Foreign exchange correlation Predominantly Level 1 and 2 Level 1 Level 2 or 3 Transaction prices • • Parameters describing the evolution of underlying interest rates Certain commodity derivatives specific inputs include: Commodity volatility • Forward commodity price Additionally, adjustments are made to reflect counterparty credit quality (credit valuation adjustments or "CVA"), the Firm's own creditworthiness (debit valuation adjustments or "DVA"), and funding valuation adjustment ("FVA") to incorporate the impact of funding. See pages 196-197 of this Note. Correlation between interest rates and foreign exchange rates $ • Trading multiples of comparable public companies • Additional available inputs relevant to the investment Level 3 Level 2 Level 1 December 31, 2014 (in millions) Fair value hierarchy Assets and liabilities measured at fair value on a recurring basis The following table presents the asset and liabilities reported at fair value as of December 31, 2014 and 2013, by major product category and fair value hierarchy. JPMorgan Chase & Co./2014 Annual Report 184 Level 2 or 3 Predominantly level 2 Level 2 or 3 Level 2 or 3 Level 1 Level 1 or 2 Level 2 or 3 The embedded derivative features are considered using models such as the Black-Scholes option pricing model, simulation models, or a combination of models that use observable or unobservable valuation inputs, depending on the embedded derivative. The specific inputs used vary according to the nature of the embedded derivative features, as described in the discussion above regarding derivative valuation. Adjustments are then made to this base valuation to reflect the Firm's own creditworthiness (DVA) and to incorporate the impact of funding (FVA). See pages 196-197 of this Note. • Adjustments as required, since comparable public companies are not identical to the company being valued, and for company- specific issues and lack of liquidity Public investments held in the Private Equity portfolio • Valued using observable market prices less adjustments for relevant restrictions, where applicable Net asset value ("NAV") • NAV is validated by sufficient level of observable activity (i.e., purchases and sales) • Operating performance of the underlying portfolio company • Adjustments to the NAV as required, for restrictions on redemption (e.g., lock up periods or withdrawal limitations) or where observable activity is limited • • • . The Firm's own creditworthiness (DVA). See pages 196-197 of this Note. • Valuations are based on discounted cash flow analyses that consider the embedded derivative and the terms and payment structure of the note. Valued using observable market information, where available In the absence of observable market information, valuations are based on the fair value of the underlying assets held by the VIE Valuations are based on discounted cash flows, which consider: Market rates for respective maturity Off-balance sheet lending-related Page 282 Note 26 1,596,518 4,369 $ 69,310 $ $ 2,255 $ (1,114,708) $ $ 760,327 6,624 Federal funds purchased and securities loaned or sold under repurchase agreements Other borrowed funds 5,426 5,426 11,232 2,074 13,306 Trading liabilities: 61,262 Long-term debt Beneficial interests issued by consolidated VIES Accounts payable and other liabilities Total trading liabilities Total derivative payables(e) (g) Commodity Foreign exchange Credit Interest rate Derivative payables: 80,430 Debt and equity instruments(d) Equity 19,055 (@ 9,650 28,230 11,978 267 12,245 3,142 3,142 49,881 277,774 2,322 329,977 80 1,931 2,011 9,614 9,614 606 429 718 4,819 209,207 $ $ $ Deposits $ Total assets measured at fair value on a recurring basis 15,187 Total other assets 3,176 289 4,213 All other 7,509 6,474 7,678 821 113 822,014 The Firm has established well-documented processes for determining fair value, including for instruments where fair value is estimated using significant unobservable inputs (level 3). For further information on the Firm's valuation process and a detailed discussion of the determination of fair value for individual financial instruments, see pages 181-184 of this Note. Level 3 valuations Notes to consolidated financial statements 187 JPMorgan Chase & Co./2014 Annual Report For the year ended December 31, 2012, there were no significant transfers from level 2 into level 3. For the year ended December 31, 2012, transfers from level 3 into level 2 included $1.2 billion of derivative payables based on increased observability of certain structured equity derivatives; and $1.8 billion of long-term debt due to increased observability of certain equity structured notes. All transfers are assumed to occur at the beginning of the quarterly reporting period in which they occur. For the year ended December 31, 2012, $113.9 billion of settled U.S.government agency mortgage-backed securities were transferred from level 1 to level 2. While the U.S. government agency mortgage-backed securities market remained highly liquid and transparent, the transfer reflected greater market price differentiation between settled securities based on certain underlying loan specific factors. There were no significant transfers from level 2 to level 1 for the year ended December 31, 2012. Transfers from level 2 into level 3 included $1.1 billion of other borrowed funds, $1.1 billion of trading loans and $1.0 billion of long-term debt, based on a decrease in observability of valuation inputs and price transparency. During the year ended December 31, 2013, transfers from level 3 to level 2 included certain highly rated CLOS, including $27.4 billion held in the Firm's available-for-sale ("AFS") securities portfolio and $1.4 billion held in the trading portfolio, based on increased liquidity and price transparency; and $1.3 billion of long-term debt, largely driven by an increase in observability of certain equity structured notes. Transfers from level 2 to level 3 included $1.4 billion of corporate debt securities in the trading portfolio largely driven by a decrease in observability for certain credit instruments. $2.7 billion of trading loans, $2.6 billion of margin loans, $2.3 billion of private equity investments, $2.0 billion of corporate debt, and $1.3 billion of long-term debt, based on increased liquidity and price transparency. $4.3 billion and $4.4 billion of gross equity derivative receivables and payables, respectively, due to increased observability of certain equity option valuation inputs; • • During the year ended December 31, 2014, transfers from level 3 to level 2 included the following: For the year ended December 31, 2014 and 2013, there were no significant transfers between levels 1 and 2. Transfers between levels for instruments carried at fair value on a recurring basis (g) Includes investments in hedge funds, private equity funds, real estate and other funds that do not have readily determinable fair values. The Firm uses net asset value per share when measuring the fair value of these investments. At December 31, 2014 and 2013, the fair values of these investments were $1.8 billion and $3.2 billion, respectively, of which $337 million and $899 million, respectively were classified in level 2, and $1.4 billion and $2.3 billion, respectively, in level 3. (f) Private equity instruments represent investments within the Corporate line of business. The cost basis of the private equity investment portfolio totaled $6.0 billion and $8.0 billion at December 31, 2014 and 2013, respectively. 57,314 137,744 25 1,996 28,878 $ (1,102,835) $ Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed models that use significant unobservable inputs and are therefore classified within level 3 of the fair value hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2. 193,999 Total liabilities measured at fair value on a recurring basis (a) At December 31, 2014 and 2013, included total U.S. government-sponsored enterprise obligations of $84.1 billion and $91.5 billion, respectively, which were predominantly mortgage-related. (b) At December 31, 2014 and 2013, included within trading loans were $17.0 billion and $14.8 billion, respectively, of residential first-lien mortgages, and $5.8 billion and $2.1 billion, respectively, of commercial first-lien mortgages. Residential mortgage loans include conforming mortgage loans originated with the intent to sell to U.S. government agencies of $7.7 billion and $6.0 billion, respectively, and reverse mortgages of $3.4 billion and $3.6 billion, respectively. 186 JPMorgan Chase & Co./2014 Annual Report (c) Physical commodities inventories are generally accounted for at the lower of cost or market. "Market" is a term defined in U.S. GAAP as not exceeding fair value less costs to sell (“transaction costs"). Transaction costs for the Firm's physical commodities inventories are either not applicable or immaterial to the value of the inventory. Therefore, market approximates fair value for the Firm's physical commodities inventories. When fair value hedging has been applied (or when market is below cost), the carrying value of physical commodities approximates fair value, because under fair value hedge accounting, the cost basis is adjusted for changes in fair value. For a further discussion of the Firm's hedge accounting relationships, see Note 6. To provide consistent fair value disclosure information, all physical commodities inventories have been included in each period presented. (d) Balances reflect the reduction of securities owned (long positions) by the amount of identical securities sold but not yet purchased (short positions). (e) As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral received and paid when a legally enforceable master netting agreement exists. For purposes of the tables above, the Firm does not reduce derivative receivables and derivative payables balances for this netting adjustment, either within or across the levels of the fair value hierarchy, as such netting is not relevant to a presentation based on the transparency of inputs to the valuation of an asset or liability. Therefore, the balances reported in the fair value hierarchy table are gross of any counterparty netting adjustments. However, if the Firm were to net such balances within level 3, the reduction in the level 3 derivative receivables and payables balances would be $2.5 billion and $7.6 billion at December 31, 2014 and 2013, respectively; this is exclusive of the netting benefit associated with cash collateral, which would further reduce the level 3 balances. $ 321 In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate model to use. Second, due to the lack of observability of significant inputs, management must assess all relevant empirical data in deriving valuation inputs including, but not limited to, transaction details, yield curves, interest rates, prepayment speed, default rates, volatilities, correlations, equity or debt prices, valuations of comparable instruments, foreign exchange rates and credit curves. positions that are classified within levels 1 or 2 of the fair value hierarchy. 3,019 (812,071) 13,283 78,731 3,671 (80,121) 2,281 443 156,838 2,844 (144,178) 15,947 46,552 8,102 (39,935) 14,719 398 1,162 62,424 The range of values presented in the table is representative of the highest and lowest level input used to value the significant groups of instruments within a product/ instrument classification. Where provided, the weighted averages of the input values presented in the table are calculated based on the fair value of the instruments that the input is being used to value. In the Firm's view, the input range and the weighted average value do not reflect the degree of input uncertainty or an assessment of the reasonableness of the Firm's estimates and assumptions. Rather, they reflect the characteristics of the various instruments held by the Firm and the relative distribution of instruments within the range of characteristics. For example, two option contracts may have similar levels of market risk exposure and valuation uncertainty, but may have significantly different implied volatility levels because the option contracts have different underlyings, tenors, or strike prices. The input range and weighted average values will therefore vary from period-to- period and parameter to parameter based on the characteristics of the instruments held by the Firm at each balance sheet date. For the Firm's derivatives and structured notes positions classified within level 3, the equity and interest rate correlation inputs used in estimating fair value were concentrated at the upper end of the range presented, while the credit correlation inputs were distributed across the range presented and the foreign exchange correlation inputs were concentrated at the lower end of the range presented. In addition, the interest rate volatility inputs used in estimating fair value were concentrated at the upper end of the range presented and the foreign exchange correlation inputs were concentrated at the lower end of the range presented. The equity volatility is concentrated in the lower half end of the range. The forward commodity prices used in estimating the fair value of commodity derivatives were concentrated within the lower end of the range presented. 188 JPMorgan Chase & Co./2014 Annual Report $ The following table presents the Firm's primary level 3 financial instruments, the valuation techniques used to measure the fair value of those financial instruments, the significant unobservable inputs, the range of values for those inputs and, for certain instruments, the weighted averages of such inputs. While the determination to classify an instrument within level 3 is based on the significance of the unobservable inputs to the overall fair value measurement, level 3 financial instruments typically include observable components (that is, components that are actively quoted and can be validated to external sources) in addition to the unobservable components. The level 1 and/ or level 2 inputs are not included in the table. In addition, the Firm manages the risk of the observable components of level 3 financial instruments using securities and derivative 756 18,870 1,200,452 18,243 1,140,744 1,159,799 11,084 (26,530) 607 36,609 62,424 $ Total derivative receivables(e) 27,409 Other assets: Page 203 Note 6 Derivative instruments Page 199 Note 4 Note 3 Page 180 As part of the Firm's business simplification agenda, the sale of a portion of the Private Equity Business ("Private Equity sale") was completed on January 9, 2015. Concurrent with the sale, a new independent management company was formed by the former One Equity Partners ("OEP") investment professionals. The new management company will provide investment management services to the acquirer of the investments sold in the Private Equity sale and for the portion of private equity investments retained by the Firm. Upon closing, this transaction did not have a material impact on the Firm's Consolidated balance sheets or its results of operations. Note 2 - Business changes and developments Subsequent events Fair value option Fair value measurement a detailed description of each policy can be found. significant accounting policies and the Note and page where The following table identifies JPMorgan Chase's other Significant accounting policies For JPMorgan Chase's Consolidated statements of cash flows, cash is defined as those amounts included in cash and due from banks. Statements of cash flows For further discussion of the Firm's derivative instruments, see Note 6. For further discussion of the Firm's repurchase and reverse repurchase agreements, and securities borrowing and lending agreements, see Note 13. 128,347 153,334 5,659 10,189 4 5,217 Noninterest revenue 4,968 181,551 885 116,517 24,335 954 Typical master netting agreements for these types of transactions also often contain a collateral/margin agreement that provides for a security interest in, or title transfer of, securities or cash collateral/margin to the party that has the right to demand margin (the “demanding party"). The collateral/margin agreement typically requires a party to transfer collateral/margin to the demanding party with a value equal to the amount of the margin deficit on a net basis across all transactions governed by the master netting agreement, less any threshold. The collateral/margin agreement grants to the demanding party, upon default by the counterparty, the right to set-off any amounts payable by the counterparty against any posted collateral or the cash equivalent of any posted collateral/margin. It also grants to the demanding party the right to liquidate collateral/margin and to apply the proceeds to an amount payable by the counterparty. 109,506 2,000 27,224 Note 7 Interest income and interest expense Note 21 Page 277 Page 276 Note 18 Income taxes Long-term debt Premises and equipment Note 17 Page 271 Page 262 Note 16 Goodwill and other intangible assets Variable interest entities Page 258 Note 15 Allowance for credit losses Page 238 Note 14 Loans Note 8 Page 218 Pension and other postretirement employee benefit plans Note 9 Page 218 Page 216 Employee stock-based incentives Page 228 Securities Note 12 Page 230 Securities financing activities Note 13 Page 235 Note 10 Private equity investments(f) 7,659 419 525 Total mortgage-backed securities 155,475 1,234 U.S. Treasury and government agencies(a) 21,091 298 Obligations of U.S. states and municipalities 29,461 Certificates of deposit 1,041 Non-U.S. government debt securities 25,648 30,600 Corporate debt securities 21,512 Asset-backed securities: Mortgage servicing rights Loans Total available-for-sale securities Equity securities Other 21,512 15,900 56,248 29,461 21,389 156,709 16,425 77,815 62,469 Collateralized loan obligations 1,041 308,905 709 77,815 848,862 5,398 (828,897) 25,782 79,754 3,766 (82,004) 1,516 434 151,521 1,644 (136,809) 16,790 45,892 7,039 (40,704) 12,227 374,664 65,759 (1,114,708) (1,114,708) 45,793 1,289,072 154,507 61,760 18,569 1,173 9,444 (26,294) 722 34,696 320 1,160,725 Total trading assets • Mortgage-backed securities: 1,164 44,318 141 11,740 (38,825) 4,337 46,228 22,970 (195,378) 2,802 214,800 746 1,593 (74,302) 2,800 73,095 Accounts payable and other liabilities (28,555) 17,068 1,386 64,300 1,299,064 1,317,777 211,764 (1,243,960) $ $ 2,162 30,226 36 152,815 (1,243,960) 14,698 36 1,146 11,877 32,069 Total trading liabilities $ 64,300 $ $ Total liabilities measured at fair value on a recurring basis Long-term debt Beneficial interests issued by consolidated VIES 71,116 (1,243,960) 14,626 1,016 18,349 1,359,355 JPMorgan Chase & Co./2014 Annual Report Total derivative payables(e) Equity 2,979 $ 2,859 $ 5,948 (1,253,756) $ $ 50,914 $ (g) (g) 4,846 2,371 2,475 2,624 230 2,854 1,754,920 4,666 197,652 $ $ $ דייס ד 5,747 6,619 12,366 Foreign exchange Credit 17,745 (906,900) 3,523 920,623 499 81,699 Commodity 72 62,914 14,739 1,453 13,286 2,979 8,807 $ 749,730 18,713 $ 185 December 31, 2013 (in millions) 30,786 13,455 17,331 Loans(b) 30,722 5,920 24,802 Corporate debt securities(h) 48,284 143 22,379 25,762 Non-U.S. government debt securities 3,071 3,071 Certificates of deposit, bankers' acceptances and commercial paper 7,920 Asset-backed securities 3,647 1,272 4,919 40,699 Commercial nonagency Residential nonagency U.S. government agencies (a) Mortgage-backed securities: Available-for-sale securities: Total trading assets Total derivative receivables(e) 1,382 Commodity Credit Interest rate Derivative receivables: Total debt and equity instruments(d) Other Physical commodities(c) Equity securities Total debt instruments Foreign exchange Equity Notes to consolidated financial statements 6,538 25,480 Trading assets: 3,739 25,135 $ Total fair value Derivative netting adjustments $ $ 25,135 3,739 $ - Level 3 Level 2 Fair value hierarchy Level 1 $ Federal funds sold and securities purchased under resale agreements Securities borrowed Debt instruments: Mortgage-backed securities: U.S. government agencies (a) Residential nonagency 10,547 14,933 U.S. Treasury and government agencies(a) 30,369 2,163 28,202 4 1,303 Obligations of U.S. states and municipalities 432 2,475 726 26,591 1,005 25,582 1,749 4 Total mortgage-backed securities Commercial nonagency 871 Available-for-sale securities: 18,356 25 1,240 10,008 33,958 65,319 Equity securities Other Collateralized loan obligations Asset-backed securities: Corporate debt securities 18,532 52,743 1,103 13,645 30,068 137,322 21,108 Total available-for-sale securities 50,895 18,532 28,669 24,074 Non-U.S. government debt securities 1,103 Certificates of deposit 30,068 Obligations of U.S. states and municipalities 54 U.S. government agencies(a) Residential nonagency 43,684 ཋ88,,,,, 134,960 Loans Other assets: 2,611 2,541 70 298,752 1,037 257,520 2,530 2,530 40,195 12,615 116 12,499 Mortgage servicing rights 30,194 29,402 Interest rate Derivative payables: Debt and equity instruments(d) Trading liabilities: Federal funds purchased and securities loaned or sold under repurchase agreements Other borrowed funds Deposits Total assets measured at fair value on a recurring basis Total other assets All other Private equity investments(f) 792 7,436 21,006 104,890 2,552 (38,615) 8,177 247 42,807 599 (29,671) 13,982 1,478 1,318,688 152,791 44,240 1,464,899 (1,253,756) 78,975 (1,253,756) 398,988 65,319 50,865 Commercial nonagency 21,009 Total mortgage-backed securities 137,193 129 12,565 35,054 199,650 21,253 2,276 748 431 106,069 2,739 1,741 2 4,482 8,762 1,050 9,812 151,313 (187,668) 146,211 320,013 473 951,901 4,149 (922,798) 73,853 2,989 (75,004) 33,725 1,838 758 205,887 22,489 U.S. Treasury and government agencies (a) 7,436 4,018 648 13,591 ■ 1.9x $ 17 Earnings 2017+ 2016 2015 2014 2013 2012 2011 9 2010 7.0% 7.9% 8.7% 9.5% 10.2% 11.0% 11.5% 12.0%+ Glidepath³ Basel III common equity Tier 1 capital ratio (CET1)¹ ($in billions, except ratios) Capital, Liquidity, Returns $ 19 The chart below also shows that even after dramatically increasing capital and liquidity, both of which reduce returns on capital, we were able to earn an adequate return on tangible common equity, grow our capital base as needed and still return capital to shareholders. $ 21 $ 22 3 Reflects the firm's Basel III CET1 ratio glidepath for 2015-2017+ Represents common dividends plus stock buybacks, which are gross of employee issuance 2 1 Basel III rules became effective on January 1, 2014. The ratios presented for 2010-2014 are calculated under the Basel III Advanced Fully Phased-In Approach and, for 2010-2013, reflect the firm's best estimate based on its understanding of the rules in the relevant period 13% 11% • The stress test essentially assumes that certain models don't work properly, partic- ularly in credit (this clearly happened with mortgages in 2009). 15% 15% 15% ROTCE 600 522 341 NA ΝΑ HQLA 11 10 6 13 4 Total capital returned² $ 18 The chart below shows earnings, the capital we returned to shareholders through divi- dends and stock buybacks, our returns on tangible common equity and our high quality liquid assets (HQLA). High quality liquid assets essentially are deposits held at the Federal Reserve and central banks, agency mortgage-backed securities and Treasuries, and they are the component of our balance sheet that has grown most dramatically. Only HQLA count for liquid assets under banking regulators' definition of liquidity and we currently have more than is required by the regulators. I. AN OUTSTANDING FRANCHISE ■1.2x developed ■ 1.7x World exports ($ in trillions) • The stress test assumes all of the negatives of market moves but none of the positives. Investable assets ($ in trillions) $263 $ 481 ■6% CAGR ■12% emerging ■4% developed Infrastructure spend $36 over last 18 years $57 over next 18 years ■ 1.6x ($ in trillions) Number of companies with 8,000 $1+ billion revenue Source: International Monetary Fund, World Bank, McKinsey, JPMorgan Chase analysis 1 2025 estimate 18 ■ 2.6x emerging ■1.1x developed 15,000¹ $ 38 $ 22 ($ in trillions) 5.5% CAGR • The stress test does not allow a reduction for stock buybacks and dividends. Again, many banks did not do this until late in the last crisis. I believe the Fed is appropriately conserva- tively measuring the above-mentioned aspects and wants to make sure that each and every bank has adequate capital in a crisis without having to rely on good management decisions, perfect models and rapid responses. We believe that we would perform far better under the Fed's stress scenario than the Fed's stress test implies. Let me be perfectly clear - I support the Fed's stress test, and we at JPMorgan Chase think that it is important that the Fed stress test each bank the way it does. But it also is important for our share- holders to understand the difference between the Fed's stress test and what we think actu- ally would happen. Here are a few examples of where we are fairly sure we would do better than the stress test would imply: • We would be far more aggressive on cutting expenses, particularly compensa- tion, than the stress test allows. • We would quickly cut our dividend and stock buyback programs to conserve capital. In fact, we reduced our dividend dramatically in the first quarter of 2009 and stopped all stock buybacks in the first quarter of 2008. • We would not let our balance sheet grow quickly. And if we made an acquisition, we would make sure we were properly capitalized for it. When we bought Wash- ington Mutual (WaMu) in September of 2008, we immediately raised $11.5 billion in common equity to protect our capital position. There is no way we would make an acquisition that would leave us in a precarious capital position. • And last, our trading losses would unlikely be $20 billion as the stress test shows. The stress test assumes that dramatic market moves all take place on one day and that there is very little recovery of values. In the real world, prices drop over time, and the volatility of prices causes bid/ask spreads to widen – which helps market- makers. In a real-world example, in the six months after the Lehman Brothers crisis, J.P. Morgan's actual trading results were $4 billion of losses – a significant portion of which related to the Bear Stearns acqui- sition which would not be repeated. We also believe that our trading exposures are much more conservative today than they were during the crisis. Finally, and this should give our shareholders a strong measure of comfort: During the actual financial crisis of 2008 and 2009, we never lost money in any quarter. We hope that, over time, capital planning becomes more predictable. We do not believe that banks are trying to "game" the system. What we are trying to do is understand the regulatory goals and objectives so we can properly embed them in our decision-making process. It is critical for the banking system that the treatment of capital is coherent and 17 II. BUILT FOR THE LONG TERM ■3.8x emerging consistent over time and is not in any way capricious. Capital is precious, and it needs to be deployed intelligently in the business or properly returned to shareholders. If share- holders do not have a clear understanding of capital management and have unreasonable expectations, then that capital will be devalued. This is a bad outcome for all involved. Therefore, we take a long-term perspective on investing. How we currently view low net interest margins is a good example of making decisions for the long run To capture our share of the growth in our underlying businesses, we need to continu- ally invest in bankers, branches and capabili- ties (research, products and technology) to drive down our costs and better serve our clients. It is a lot of hard work that needs to be supported by all of our critical functions, from finance and human resources to opera- tions and controls. This kind of investing should not be done in a stop-start way to manage short-term profitability. - Quarterly earnings – even annual earnings - frequently are the result of actions taken over the past five or 10 years. Our company continued to invest through the crisis - often when others could not - in order to capture future growth. Global Macro Themes 2014 2024 Growth World gross domestic product $ 78 $ 133 While there always will be cycles, we need to keep our eye on the important things, too - the outlook for long-term growth is excellent The needs of countries, companies, investor clients and individuals will continue to grow over time. The chart below shows some of the long-term growth that is expected in some critical areas, including the underlying growth of gross domestic product and trade, investable/financial assets, infrastructure and capital markets activities. This is the fuel that will drive our business in the future. • The stress test assumes that all banks' risk- weighted assets would grow fairly signifi- cantly. (The Fed wants to make sure that a bank can continue to lend into a crisis and still pass the test.) This could clearly happen to any one bank though it couldn't happen to all banks at the same time. To make sure the test is severe enough, the Fed essentially built into every bank's results some of the insufficient and poor decisions that some banks made during the crisis. While I don't explicitly know, I believe that the Fed makes the following assumptions: Leading Client Franchises • We market Chase Paymentech, our merchant acquirer, through our branches to small businesses, through the Commer- cial Bank to midsized companies and through our Corporate & Investment Bank to large, multinational corporations. - America's financial system is still the best the world has ever seen it is large and diverse - and it serves the best economy the world has ever seen, which also is large and diverse America's financial system still is the best the world has ever seen, and it includes not just banks but asset managers, private equity, venture capital, individual and corporate investors, non-bank financial companies, and public and private markets. In fact, in the United States, banks are a much smaller part of the financial system and the economy than in most other countries. And there is a great need for the services of all banks, from large global banks to smaller regional and community banks. Our large global Corporate & Investment Bank does things that regional and community banks simply cannot do. We offer unique capabili- ties to large corporations, large investors and governments, including federal institutions, states and cities. For example, we provide extensive credit lines or raise capital for these clients, often in multiple jurisdictions and in multiple currencies. We essentially manage the checking accounts for these large insti- tutions, often in many different countries. On the average day, JPMorgan Chase moves approximately $6 trillion for these types of institutions. On the average day, we raise or lend $6 billion for these institutions. On the average day, we buy or sell approximately $800 billion of securities to serve investors and issuers. In 2014, our Corporate & Invest- ment Bank raised $61 billion for states, cities, governments and universities, including funds to renovate the historic Arthur Ashe (Tennis) Stadium in New York City, revenue 12 I. AN OUTSTANDING FRANCHISE • Because of our international footprint, we bring global banking services from cash management to M&A - to approximately 2,500 of our more than 20,000 Corporate Client Banking and Middle Market Banking clients, who are rapidly expanding overseas and who need these services from someone they know and can trust. bonds to assist municipalities and hospitals, and green bonds to finance environmentally beneficial projects such as green buildings, clean water and renewable energy. As a firm, we spend approximately $700 million a year on research so that we can educate investors, institutions and governments about econo- mies, markets and companies. The needs of these clients will be met - one way or another - by large financial institutions that can bear the costs and risks involved. Simply put, if it is not done by a large American financial institution, it will be done by a large non- American financial institution. I. AN OUTSTANDING FRANCHISE However, large does not necessarily mean complex (and things should be complex only for a good reason) Many of the activities we do that are consid- ered large are easy to understand. All of our 5,600 Chase consumer branches do essen- tially the same thing, and many of our large global transactions are not any more compli- cated than a loan for a middle market client. with the you While we agree concept that should keep things as simple as possible, some things, by their very nature, are more complex. And that complexity cannot be reduced by wishful thinking. In fact, basic lending, whether to a large company or a midsized company, is one of the more complex things we do because one must understand the economy, the nature of the business and often the types of collat- eral involved. There are many judgmental factors to consider as well, which might include the character of the borrower, the growth prospects of the business, and an understanding of the products and services and technology of the business. There are understandable questions about the role that large financial institutions play. Some of these questions make people nervous, in part because they do not under- stand the larger picture. These are important questions, and we always are willing to help explain what we do and why we do it. Taken in small component pieces, these activities generally are easier to understand. While some may criticize a bank's activities instead of taking the time to understand them, this does not contribute to a genuinely construc- tive dialogue around the role of banks. Regional and community banks are critical to their communities - in fact, we are a huge supporter and their largest banking partner. These banks are deeply embedded in their communities, many of which are not served by larger banks. They have an intimate knowledge of the local economy and local small businesses, which allows them to cost- effectively serve those clients. JPMorgan Chase, as a traditional “money center bank" and "bankers' bank," in fact, is the largest banker in America to regional and commu- nity banks. We provide them with many services so they can continue to serve their clients. For example, we directly lend to them, we process payments for them, we finance some of their mortgage activities, we raise capital for them (both debt and equity), we advise them on acquisitions, and we buy and sell securities for them. We also provide them with interest rate swaps and foreign exchange both for themselves to help them hedge some of their exposures - and for their clients. • Around the world, we can bring excep- tional private banking services to CEOs and company owners or help private banking clients with their global commercial banking needs. • Commercial Banking now generates 35% of our U.S. investment banking business. This means we are able to bring JPMorgan Chase's exceptional Investment Bank to serve hundreds of midsized corporations and institu- tions with the best global investment banking products and services in the industry. We can do this because our Commercial Bank is in hundreds of towns across the country where we can serve clients locally - person to person - and also bring the best of JPMorgan Chase to them. Part of our mix of businesses, however, is not unique. While we divide our company into four distinct businesses, the truth is that many regional banks do a lot of what three of our four businesses do (i.e., Chase Consumer & Community Banking, Commercial Banking and Asset Manage- ment). The biggest difference between us and regional banks is our global Corpo- rate & Investment Bank (and the non-U.S. part of our Asset Management business). Our broad product set and some of our unique capabilities (some we inherited, and some we built carefully over time), combined with effective cross sell, create substantial competitive advantage. The examples below make some of those advantages clear: ■Regional banks Midsized banks 2011 2012 2013 Source: J.D. Power U.S. Retail Banking Satisfaction Study; Big Banks defined as Chase, Bank of America, Wells Fargo, Citibank, U.S. Bank, PNC Bank I. AN OUTSTANDING FRANCHISE 2014 Our mix of businesses works for clients - and for shareholders All companies, including banks, have a slightly different mix of businesses, products and services. The most critical question is, "Does what you do work for clients?" Our franchise does work for clients by virtue of the fact that we are gaining share in each of our businesses, and it works for shareholders by virtue of the fact that we are earning decent returns and some of our competi- tors are not. Other considerations are whether your company has "moats" - is it protected in some way from debilitating competition or events? And has it performed consistently - in good times and in bad? We believe that we have well-fortified moats in the form of economies of scale, brand, expertise, tech- nology and operations, and – importantly – competitive advantages created by our ability to cross sell (more on this later in this letter). In addition, we have performed fairly consis- tently in good times and in bad. Even in 2008, the worst year in perhaps 75 years for financial companies, we earned 6% return on common tangible equity – not great but not bad, all things considered. Additionally, we have embedded strengths that are hard to replicate the knowledge and cohesiveness of our people, our long-standing client rela- tionships, our technology and product capa- bilities, our fortress balance sheet and our global presence in more than 100 countries. Our mix of businesses leads to effective cross sell and substantial competitive advantages. We are not a conglomerate of separate, unrelated businesses - we are an operating company providing financial services to consumers, companies and communities A conglomerate is a group of unrelated busi- nesses held under one umbrella holding company. There is nothing wrong with a conglomerate, but we are not that. In our case, whether you are an individual, a company (large or small) or a government, when you walk in the front door and talk with our bankers, we provide you with essen- tial financial products, services and advice. We have a broad product offering and some distinct capabilities, which, combined, create a mix of businesses that works well for each of our client segments. 11 I. AN OUTSTANDING FRANCHISE People also should ask themselves one basic question: Why do banks offer these services? The fact is, almost everything we do is because clients want and need our various and sometimes complex services. (We do many activities that are ancillary to clients' direct needs, but we must do these things to provide clients with what they need. For example, in order to support our operation, we run global data centers, we hedge our own exposures and we maintain liquid pools of investments.) Industry average I would venture to say that banking is not as complex as making airplanes, discovering effective pharmaceuticals, building safe cars, developing innovative electronics and, of course, understanding nuclear physics. There are huge benefits to the complexity involved in those other industries - but there also are sometimes negative consequences. The question for society is: Are we, in total, I. AN OUTSTANDING FRANCHISE Military and veterans. Another effort that we want you to know about is what JPMorgan Chase has done to help position military members, veterans and their families for success in their post-service lives through employment, housing and educational programs. In 2011, JPMorgan Chase and 10 other companies launched the 100,000 Jobs Mission, setting a goal of collectively hiring 100,000 veterans. The 100,000 Jobs Mission now includes more than 190 companies that have collectively hired more than 217,000 veterans since 2011 and has pledged to hire a total of 300,000 veterans. JPMorgan Chase hired over 1,800 veterans in 2014, nearly a 40% year-over-year increase, for a total of nearly 8,700 veterans hired since 2011. Further, we expanded our employ- ment programs to address the unique needs of women veterans and military spouses. We hope that this makes you as proud of JPMorgan Chase as it does for all of us. 15 II. WE BUILD FOR THE LONG TERM - WE MANAGE THROUGH-THE-CYCLE, AND WE ALWAYS ARE PREPARED FOR THE TOUGHEST OF TIMES Our paramount responsibility to society and to our clients is to be there in good times and bad times Helping Detroit's economy recover and thrive would be a shining example of Amer- ican resilience and ingenuity at work. We have a huge obligation to society - not only must we never fail, but we need to be steadfast. Never failing means having the financial strength, liquidity, margins, and strong and diverse earnings where you can weather any storm. It also means having the ability to adapt, survive and even thrive through the cycles. We extensively manage our risks so that we can survive in any scenario. The Federal Reserve's stress test is a tough measure of our survival capability - though our ability to survive is stronger than that test implies We are fanatics about stress testing and risk management. It is in our best interest to protect this company - for the sake of our shareholders, clients, employees and commu- nities. If you went to our risk committee meetings, you would see a number of profes- sionals working to thoughtfully manage and reduce our risk - we don't want a bunch of cowboys trying to increase it. We run hundreds of stress tests a week, across our global credit and trading operations, to ensure our ability to withstand and survive many bad scenarios. These scenarios include events like what happened in 2008, other historically damaging events and also new situations that might occur. Our stress tests include analyzing extremely bad outcomes relating to the Eurozone, Russia and the Middle East. Regarding the Eurozone, we must be prepared for a potential exit by Greece. We continu- ally stress test our company for possible repercussions resulting from such an event (even though, in our opinion, after the initial turmoil, it is quite possible that it would prompt greater structural reform efforts by countries that remain). Also regarding geopo- litical crises, one of our firm's great thinkers, Michael Cembalest, reviewed all of the major geopolitical crises going back to the Korean War, which included multiple crises involving the Soviet Union and countries in the Middle East, among others. Only one of these events derailed global financial markets: the 1973 war in the Middle East that resulted in an oil embargo, caused oil prices to quadruple and put much of the world into recession. We stress test frequently virtually every country and all credit, market and interest rate exposures; and we analyze not only the primary effects but the secondary and tertiary consequences. And we stress test for extreme moves – like the one you recently saw around oil prices. Rest assured, we extensively manage our risks. - The Federal Reserve's Comprehensive Capital Analysis and Review (CCAR) stress test is another tough measure of our survival capability. The stress test is good for our industry in that it clearly demonstrates the ability of each and every bank to be properly capitalized, even after an extremely difficult environment. Specifically, the test is a nine-quarter scenario where unemployment suddenly goes to 10.1%, home prices drop 25%, equities plummet approximately 60%, credit losses skyrocket and market-making loses a lot of money (like in the Lehman Brothers crisis). 16 II. BUILT FOR THE LONG TERM Steadfast means that will be there no you matter what happens, and being there means that you can continue to properly serve your clients even in tough times. In the toughest of times, it is not about making a profit. It is about helping your clients survive. I should point out that in the toughest of times, particularly in 2009, JPMorgan Chase rolled over and extended credit to small and medium-sized businesses a total of $63 billion, to governments and nonprofits a total of $110 billion, and to large corporations a total of $1.1 trillion. I will talk more about this later. • We created the Detroit Service Corps to bring more than 50 of our top managers to work full time with Detroit nonprofits to help them analyze challenges, solve problems and give them the best chance for success. • We provided lending for development - both commercial development to let businesses like Global Titanium expand jobs and residential development and new construction of apartment buildings in Detroit's urban core and neighborhoods. • We helped small businesses get access to the advice, training and other resources needed to grow, including a new commer- cial kitchen at Eastern Market that will allow more food businesses to expand. better off or worse off because of some of the great products and services that come with complexity? The answer in our opinion is a resounding yes, though you should always strive to minimize the risks. But we want to acknowledge that the difference with banks, as pointed out by critics, is that if and when they make mistakes, they can severely harm the economy. This concern is legitimate, and I will talk about it in a later section. Larger does not necessarily mean more risky For example, many large banks had no problem navigating the financial crisis, while many smaller banks went bankrupt. Many of these smaller banks went bankrupt because they were undiversified, meaning that most of their lending took place in a specific geography. A good example was when oil collapsed in the late 1980s. Texas banks went bankrupt because of their direct exposure to oil companies and also because of their exposure to real estate whose value depended largely on the success of the oil business. Since the crisis began seven years ago, more than 500 smaller banks have gone bankrupt, and JPMorgan Chase has contrib- uted approximately $8 billion to the Federal Deposit Insurance Corporation to help pay for the resolution of those banks. And, yes, there are both costs and benefits to size and complexity The benefits of size are obvious: huge econo- mies of scale, the ability to serve large clients and make large investments, and safe diversi- fication, among others. And, yes, there some- times are clear negatives to size - usually in the form of arrogance, greed, complacency or lack of attention to detail. (There also are many small businesses afflicted with these diseases they kill companies both large and small.) Good companies get the benefits of size and continuously are fighting off the negatives. And there are lots of winners and losers, particularly as industries consolidate. In every industry, you will see companies that benefit from size - and those that don't. - Our size and strength allow us to create benefits for society by helping economies and communities around the world grow and prosper We are able to do our part in supporting communities and economies around the world because we are strong, stable and permanent. And because of this strength and stability, we can continue to support our clients in good times and, more important, in the toughest of times. The most important thing we can do is keep our company healthy and vibrant so that we can serve the needs of customers, consumers and businesses and help local economies and the thousands of cities and various communities around the world where we operate to grow and prosper. In addition, we strongly believe in being a good corporate citizen. We are one of the most philanthropic companies in the world (we give away more than $200 million a year), but we are able to do much more than provide money. We bring the skills, resources and global knowledge of our entire firm to support the economic growth and prog- ress of communities across the globe. One example is our research, such as studying how our communities analyze labor market conditions so they can get better at training people for jobs or how cities can further develop their economies. See Peter Scher's Corporate Responsibility letter on page 58 for more details on our efforts to support cities and communities around the globe. Following are three unique initiatives that we'd like to focus on: JPMorgan Chase Institute. We will be offi- cially launching an exciting new initiative called the JPMorgan Chase Institute, which is a global think tank dedicated to deliv- ering data-rich analyses, expert insights and thought leadership for the public good. Drawing on the knowledge, market access, broad relationships and resources across the firm, the JPMorgan Chase Institute will help inform both business and policy deci- sions by grounding them with facts, data and thoughtful analysis. Our aim is to help decision makers – policymakers, businesses and nonprofit leaders – appreciate the scale, 14 AN OUTSTANDING FRANCHISE granularity, diversity and interconnected- ness of the global economic system to inform smarter decisions and good policies that advance global prosperity for consumers, businesses and countries. The research agenda will include groundbreaking analytic work on the financial behavior of individ- uals, insights on the small business sector, and expert profiling of global trade and capital flows. Detroit. We brought all of our resources to bear in a special, coordinated way, which we never have done before, to try to help the city of Detroit. We have been doing business there for more than 80 years and already are the largest consumer, commercial and investment bank serving Detroit's consumers and companies. But we wanted to do more to help kick-start the city's recovery. This effort is a $100 million commitment, which includes investments, philanthropy and our people working in tandem with a set of city leaders who have come together to work toward a common purpose. Our initial interest in undertaking this effort was made possible because of our faith in the extraordi- nary work and talent of Mayor Duggan and Gov. Snyder (and Kevyn Orr, who recently left as Emergency Manager). Their dedica- tion to coherently, comprehensively and pragmatically attacking the city's enormous problems made us want to do more. In fact, everything we have done to help is the result of asking a broad array of the city's leaders what they really needed and then working with them to come up with some creative solutions. Let me give just a few examples: We expanded the city's effort to systemati- cally map every single parcel in Detroit and provided the technology assistance so that residents can use their phones to continually update the database. We helped provide financing for people who wanted to purchase land or to buy and renovate homes. • We supported nonprofit organizations, including Focus: HOPE, in their efforts to help people gain skills from job training programs. 13 Chase Big banks - Consumer Satisfaction Score: 2010-20141 Investment Bank FICC6.7 Market share6,7 #8 7.9% #7 9.1% Equities 6,7 #8 6.0% #1 8.1% #1 16.2% #1 18.6% #3 11.5% ■Relationships with ~50% of U.S. households ■#1 customer satisfaction among largest U.S. banks for the third consecutive year¹4 Market share6.7 ■#1 primary banking relationship share in Chase footprint¹5 ■■#1 U.S. credit card issuer based on loans outstanding² ■~50% of U.S. e-Commerce volume16 Commercial Banking Market share6,7 # of states with Middle Market banking presence # of states with top 3 Middle Market banking market share Multifamily lending⁹ 22 22 30 ■>80% of Fortune 500 companies do business with us ■Top 3 in 15 product categories out of 1617 ■■#1 in both U.S. and EMEA Investment Banking fees 18 ■#1 in Global debt, equity and equity-related¹8 ■#1 in Global long-term debt and Loan syndications18 ■Top 3 Custodian globally with AUC of $20.5 trillion ■■#1 USD clearinghouse with 19.2% share in 201419 6 Corporate & #2 8.6% Building exceptional client franchises We have built our client franchises over time with substantial share gains and opportunity for more 2006 2014 Deposits market share 3.6%¹ 2010 Consumer & Total Markets 6.7 Community 11 (25) Banking Card sales market share Merchant processing volume 16%2 #33 15 (40) 21%2 #14 Global Investment Banking fees Market share5 # of top 50 Chase markets where we are #1 (top 3) deposits 10 7.5% #1 ~2% ■■84% of 10-year long-term mutual fund AUM in top 2 quartiles²¹ ■23 consecutive quarters of positive long-term AUM flows ■Revenue growth >70% and long-term AUM growth >80% since 2006 U.S. Hedge Fund Manager (Absolute Return)¹² AUM market share¹² #1113 #2 1.4% 3.4% ~1% ■Doubled Global Wealth Management client assets (2x industry rate) since 200622 Our businesses have been able to gain market share, which only happens when we are creating happy clients Importantly, much of the growth has been organic. Please review some of the numbers in the chart above - they speak for themselves. If you had asked me back in 2006 if we could have accomplished those kinds of market share numbers, I would have been skeptical. And, fortunately, we have plenty of areas where we still can grow or do better I will talk about this in a later section of this letter. Most of our businesses have exhibited improving customer satisfaction The chart on the next page shows the great progress that our Consumer Bank has made in improving satisfaction scores. In fact, American Customer Satisfaction Index named Chase #1 in customer satisfaction among large banks in 2014. We have received even better scores than most of the regional banks and essentially are equal in ranking to the midsized banks. (We still are not satis- fied, however, and want to be even better.) We believe that our customer satisfaction has been going up for multiple reasons: error rate reduction, better products and services, good old-fashioned service with a smile, and, importantly, innovations like deposit-friendly ATMs and continual improvement in online and mobile banking services. While the chart shows satisfaction in the Consumer Bank, we also have had increasing customer satisfac- tion scores in our small business, mortgage, auto finance and credit card franchises. 10 1 #28 For footnoted information, refer to slides 11 and 50 in the 2015 Firm Overview Investor Day presentation, which is available on JPMorgan Chase & Co.'s website at (http://investor.shareholder.com/jpmorganchase/presentations.cfm), under the heading Investor Relations, Investor Presentations, JPMorgan Chase 2015 Investor Day, Firm Overview, and on Form 8-K as furnished to the SEC on February 24, 2015, which is available on the SEC's website (www.sec.gov). Further, for footnote 20, CAGR represents compound annual growth rate Client assets market share¹¹ - #1 2.5% #1 $2.0 16% 35% Global active long-term open-end mutual fund AUM flows10 AUM market share¹0 #2 1.8% $0.7 Overall Global Private Bank (Euromoney) Asset Management ■Average loans grew by 13% CAGR 2006-201420 ■Industry-leading credit performance TTC - 8 consecutive quarters of net recoveries or single-digit NCO rate ■Leveraging the firm's platform - average 9 products/client #5 Gross Investment Banking revenue ($ in billions) % of North America Investment Banking fees Year ended Fair value Fair value measurements using significant unobservable inputs December 31, 2014 11 (f) at January Total realized/ 2,371 (577) 26 (c) 2,475 (2,279) (360) (1,967) (451) 190 33 (f) (in millions) 1, 2014 Fair value at Dec. 31, 2014 Purchases(g) 113 2,255 $ 149 (c) 2,074 (596) (c) (5) (c) $ $ $ 1,578 $ 5,377 (197) $ (6,127) Trading liabilities - debt and equity instruments unrealized (gains)/ losses 3,176 $ Deposits Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2014 Liabilities:(b) Transfers into and/or out of level 3(h) Settlements Issuances Sales Other borrowed funds All other (254) (c) (c) (2) 397 (60) (d) 2,322 Total available-for-sale securities (2) 129 (985) (223) (926) $ 2,859 2013 2014 (in millions) Year ended December 31, The following table provides the impact of credit and funding adjustments on Principal transactions revenue in the respective periods, excluding the effect of any associated hedging activities. JPMorgan Chase & Co./2014 Annual Report (e) At December 31, 2014 and 2013, included structured notes DVA of $1.4 billion and $1.4 billion, respectively. (324) 164 (1,296) (42) (d) 443 6,474 Private equity investments Other assets: (234) (c) (1,826) (e) 7,436 (911) (209) 768 9,614 (1,826) (e) Mortgage servicing rights 2,541 (1,549) (845) 3,258 1,931 Loans 1,037 $ 195 725 (c) Mortgage servicing rights 7,223 (635) (e) 2,833 (579) (1,228) 7,614 (635) (e) Other assets: Private equity investments 6,751 420 (c) 1,545 (512) 12 All other 2,282 (1,718) 25,486 190 (d) 9,947 (3,474) (3,349) 116 28,916 177 (d) Loans 1,647 695 (c) 1,536 (22) 144 Total available-for-sale securities 4,374 818 Issuances Settlements Fair value at Dec. 31, 2012 Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2012 Deposits $ Other borrowed funds 1,418 $212 (c) $ 1,507 148 (c) $ $ 1,236 $ 1,646 (380) $ (1,774) (503) $ 92 1,983 1,619 $ 185 (c) Sales (195) (f) losses Purchases(g) (in millions) (238) (977) (46) 7,181 (501) 4,258 333 (c) (200) (f) Fair value measurements using significant unobservable inputs Total realized/ Year ended Fair value unrealized December 31, 2012 at January (gains)/ 1, 2012 72 (c) 59 (245) 124 (84) (1,416) 4 Foreign exchange (1,263) (800) 112 (184) 436 3,322 1,873 (51) (1,750) 905 (3,271) (957) Equity (3,105) 160 (i) 7,732 (4,487) 1,279 Credit (7,071) 180 Total trading assets - debt and equity instruments 32,967 1,251 (c) 19,087 (18,741) (7,928) (997) 25,639 1,240 (c) Net derivative receivables: (a) Interest rate 3,561 6,930 406 (194) (310) 892 (2,174) (i) 1,135 Available-for-sale securities: Asset-backed securities 24,958 135 9,280 (3,361) (3,104) 116 28,024 118 Other 528 55 667 (113) (2,903) (c) 899 1,893 (5,874) (1,806) 580 Commodity (687) (673) 74 64 1,278 198 254 (160) Total net derivative receivables 6,238 1,130 (c) 1,995 (2,572) 976 Trading liabilities - debt and equity instruments 211 (16) (c) 952 (a) Balances are presented net of applicable CVA and DVA/FVA. (b) Positive CVA and DVA/FVA represent amounts that increased receivable balances or decreased payable balances; negative CVA and DVA/FVA represent amounts that decreased receivable balances or increased payable balances. (c) At December 31, 2014 and 2013, included derivatives DVA of $714 million and $715 million, respectively. (d) Structured notes are predominantly financial instruments containing embedded derivatives that are measured at fair value based on the Firm's election under the fair value option. At December 31, 2014 and 2013, included $943 million and $1.1 billion, respectively, of financial instruments with no embedded derivative for which the fair value option has also been elected. For further information on these elections, see Note 4. Fair value at Dec. 31, 2013 level 3(h) Settlements Sales Purchases(g) Transfers into and/or out of gains/ (losses) 1, 2013 (in millions) at January 1,152 December 31, 2013 48,808 (322) 196 the-counter ("OTC") derivatives and structured notes. The Firm's FVA framework leverages its existing CVA and DVA calculation methodologies, and considers the fact that the Firm's own credit risk is a significant component of funding costs. The key inputs are: (i) the expected funding requirements arising from the Firm's positions with each counterparty and collateral arrangements; (ii) for assets, the estimated market funding cost in the principal market; and (iii) for liabilities, the hypothetical market funding cost for a transfer to a market participant with a similar credit standing as the Firm. Upon the implementation of the FVA framework in 2013, the Firm recorded a one time $1.5 billion loss in principal transactions revenue that was recorded in the CIB. While the FVA framework applies to both assets and liabilities, the loss on implementation largely related to uncollateralized derivative receivables given that the impact of the Firm's own credit risk, which is a significant component of funding costs, was already incorporated in the valuation of liabilities through the application of DVA. The following table provides the credit and funding adjustments, excluding the effect of any associated hedging activities, reflected within the Consolidated balance sheets as of the dates indicated. December 31, (in millions) Derivative receivables balance(a) Derivative payables balance(a) Derivatives CVA (b) Derivatives DVA and FVA (b)(c) Structured notes balance (a)(d) Structured notes DVA and FVA (b)(e) 2014 2013 $ 78,975 $ 71,116 65,759 57,314 (2,674) (2,352) (380) 53,772 The Firm incorporates the impact of funding in its valuation estimates where there is evidence that a market participant in the principal market would incorporate it in a transfer of the instrument. As a result, the fair value of collateralized derivatives is estimated by discounting expected future cash flows at the relevant overnight indexed swap ("OIS") rate given the underlying collateral agreement with the counterparty. Effective in 2013, the Firm implemented a FVA framework to incorporate the impact of funding into its valuation estimates for uncollateralized (including partially collateralized) over- unrealized Year ended Beneficial interests issued by (f) 36 (16) 27 (f) 25 Accounts payable and other liabilities 2 (c) 72 (49) (5) 323 (305) (415) (c) 1,453 consolidated VIES Fair value 1,240 10,008 realized/ Total Fair value measurements using significant unobservable inputs JPMorgan Chase & Co./2014 Annual Report 192 (9) (c) 11,877 (281) (22) (c) 1,146 (102) (763) (5,231) - - 7,421 775 (4) (c) (40) (c) Long-term debt DVA is taken to reflect the credit quality of the Firm in the valuation of liabilities measured at fair value. The DVA calculation methodology is generally consistent with the CVA methodology described above and incorporates JPMorgan Chase's credit spread as observed through the CDS market to estimate the probability of default and loss given default as a result of a systemic event affecting the Firm. Structured notes DVA is estimated using the current fair value of the structured note as the exposure amount, and is otherwise consistent with the derivative DVA methodology. The Firm estimates derivatives CVA using a scenario analysis to estimate the expected credit exposure across all of the Firm's positions with each counterparty, and then estimates losses as a result of a counterparty credit event. The key inputs to this methodology are (i) the expected positive exposure to each counterparty based on a simulation that assumes the current population of existing derivatives with each counterparty remains unchanged and considers contractual factors designed to mitigate the Firm's credit exposure, such as collateral and legal rights of offset; (ii) the probability of a default event occurring for each counterparty, as derived from observed or estimated CDS spreads; and (iii) estimated recovery rates implied by CDS, adjusted to consider the differences in recovery rates as a derivative creditor relative to those reflected in CDS spreads, which generally reflect senior unsecured creditor risk. As such, the Firm estimates derivatives CVA relative to the relevant benchmark interest rate. • 328 (c) 221 3,662 (268) 925 143 (c) (4,511) (1,313) 8,476 (101) (c) (a) All level 3 derivatives are presented on a net basis, irrespective of underlying counterparty. (b) Level 3 liabilities as a percentage of total Firm liabilities accounted for at fair value (including liabilities measured at fair value on a nonrecurring basis) were 15%, 18% and 18% at December 31, 2014, 2013 and 2012, respectively. (c) Predominantly reported in principal transactions revenue, except for changes in fair value for CCB mortgage loans, lending-related commitments originated with the intent to sell, and mortgage loan purchase commitments, which are reported in mortgage fees and related income. 194 JPMorgan Chase & Co./2014 Annual Report (d) Realized gains/(losses) on AFS securities, as well as other-than-temporary impairment losses that are recorded in earnings, are reported in securities gains. Unrealized gains/ (losses) are reported in Other Comprehensive Income ("OCI"). Realized gains/(losses) and foreign exchange remeasurement adjustments recorded in income on AFS securities were $(43) million, $17 million, and $145 million for the years ended December 31, 2014, 2013 and 2012, respectively. Unrealized gains/(losses) recorded on AFS securities in OCI were $(16) million, $13 million and $45 million for the years ended December 31, 2014, 2013 and 2012, respectively. 10,310 (e) Changes in fair value for CCB mortgage servicing rights are reported in mortgage fees and related income. (c) 791 (2,875) 2,940 (50) (5) 205 (12) (c) Accounts payable and other liabilities 51 1 (f) (16) 36 1 (f) Beneficial interests issued by consolidated VIES Long-term debt 181 (f) Predominantly reported in other income. (g) Loan originations are included in purchases. (h) All transfers into and/or out of level 3 are assumed to occur at the beginning of the quarterly reporting period in which they occur. • 2014 $1.8 billion of losses on MSRs. For further discussion of the change, refer to Note 17; $1.1 billion of net gains on trading assets - debt and equity instruments, largely driven by market movements and client-driven financing transactions. 2013 $2.9 billion of net gains on derivatives, largely driven by $2.5 billion of gains on equity derivatives, primarily related to client-driven market-making activity and a rise in equity markets; and $1.4 billion of gains, predominantly on interest rate lock and mortgage loan purchase commitments; partially offset by $1.7 billion of losses on credit derivatives from the impact of tightening reference entity credit spreads; $2.2 billion of net gains on trading assets - debt and equity instruments, largely driven by market making and credit spread tightening in nonagency mortgage-backed securities and trading loans, and the impact of market movements on client-driven financing transactions; $1.6 billion of net gains on MSRs. For further discussion of the change, refer to Note 17. 2012 $1.3 billion of net gains on trading assets - debt and equity instruments, largely driven by tightening of credit spreads and fluctuation in foreign exchange rates; $1.1 billion of net gains on derivatives, driven by $6.9 billion of net gains predominantly on interest rate lock commitments due to increased volumes and lower interest rates, partially offset by $4.5 billion of net losses on credit derivatives largely as a result of tightening of reference entity credit spreads. JPMorgan Chase & Co./2014 Annual Report Notes to consolidated financial statements Credit and funding adjustments When determining the fair value of an instrument, it may be necessary to record adjustments to the Firm's estimates of fair value in order to reflect counterparty credit quality, the Firm's own creditworthiness, and the impact of funding: Credit valuation adjustments ("CVA") are taken to reflect the credit quality of a counterparty in the valuation of derivatives. CVA are necessary when the market price (or parameter) is not indicative of the credit quality of the counterparty. As few classes of derivative contracts are listed on an exchange, derivative positions are predominantly valued using models that use as their basis observable market parameters. An adjustment therefore may be necessary to reflect the credit quality of each derivative counterparty to arrive at fair value. • • • • The following describes significant components of total realized/unrealized gains/(losses) for instruments measured at fair value on a recurring basis for the years ended December 31, 2014, 2013 and 2012. For further information on these instruments, see Changes in level 3 recurring fair value measurements rollforward tables on pages 191-195. (i) The prior period amounts have been revised. The revision had no impact on the Firm's Consolidated balance sheets or its results of operations. Level 3 analysis Consolidated balance sheets changes Level 3 assets (including assets measured at fair value on a nonrecurring basis) were 2.1% of total Firm assets at December 31, 2014. The following describes significant changes to level 3 assets since December 31, 2013, for those items measured at fair value on a recurring basis. For further information on changes impacting items measured at fair value on a nonrecurring basis, see Assets and liabilities measured at fair value on a nonrecurring basis on page 197. • . • 130 (c) . Level 3 assets were $50.9 billion at December 31, 2014, reflecting a decrease of $18.4 billion from December 31, 2013, due to the following: $6.0 billion decrease in gross derivative receivables due to a $4.5 billion decrease in equity derivative receivables due to expirations and a transfer from level 3 into level 2 as a result of an increase in observability of certain equity option valuation inputs; and a $1.2 billion decrease in interest rate derivatives due to market movements; $4.7 billion decrease in trading assets - debt and equity instruments is largely due to a decrease of $2.9 billion in corporate debt securities. The decrease in corporate debt securities is driven by transfers from level 3 to level 2 as a result of an increase in observability of certain valuation inputs, as well as net sales and maturities; $4.0 billion decrease in private equity investments predominantly driven by $2.0 billion in sales and $2.3 billion of transfers into level 2 based on an increase in observability and price transparency; $2.2 billion decrease in MSRs. For further discussion of the change, refer to Note 17. Gains and losses For the year ended December 31, 2014 Liabilities:(b) (2,813) Credit adjustments: 36 (3) (617) 719 24 143 securities Non-U.S. government debt (27) 1,273 (139) (358) 298 90 1,382 municipalities Obligations of U.S. states and (914) (60) (149) 306 (12) Total mortgage-backed securities 302 2,163 2,158 (1,861) (222) (333) 1,891 (119) (14) 10 Corporate debt securities 5,920 19 2,240 (2,126) (283) 142 1,264 1,272 (30) 24,335 716 24,820 (16,251) (9,801) 863 Total debt instruments 980 Asset-backed securities 13,287 210 5,854 (3,372) (4,531) (1,092) 2,989 123 379 13,455 387 13,551 (7,917) (4,623) (1,566) Loans 21,006 17 Commercial nonagency (in millions) Year ended Fair value measurements using significant unobservable inputs Total Notes to consolidated financial statements 191 JPMorgan Chase & Co./2014 Annual Report Net asset value - Net asset value is the total value of a fund's assets less liabilities. An increase in net asset value would result in an increase in a fair value measurement. Changes in level 3 recurring fair value measurements The following tables include a rollforward of the Consolidated balance sheets amounts (including changes in fair value) for financial instruments classified by the Firm within level 3 of the fair value hierarchy for the years ended December 31, 2014, 2013 and 2012. When a determination is made to classify a financial instrument within level 3, the determination is based on the significance of the unobservable parameters to the overall fair value measurement. However, level 3 financial instruments typically include, in addition to the unobservable or level 3 components, observable components (that is, components that are actively quoted and can be validated to external sources); accordingly, the gains and losses in the table below include changes in fair value due in part to observable factors that are part of the valuation methodology. Also, the Firm risk-manages the observable components of level 3 financial instruments using securities and derivative positions that are classified within level 1 or 2 of the fair value hierarchy; as these level 1 and level 2 risk management instruments are not included below, the gains or losses in the following tables do not reflect the effect of the Firm's risk management activities related to such level 3 instruments. EBITDA multiple - EBITDA multiples refer to the input (often derived from the value of a comparable company) that is multiplied by the historic and/or expected earnings before interest, taxes, depreciation and amortization (“EBITDA”) of a company in order to estimate the company's value. An increase in the EBITDA multiple, in isolation, net of adjustments, would result in an increase in a fair value measurement. The level of volatility used in the valuation of a particular option-based derivative depends on a number of factors, including the nature of the risk underlying the option (e.g., the volatility of a particular equity security may be significantly different from that of a particular commodity index), the tenor of the derivative as well as the strike price of the option. The level of correlation used in the valuation of derivatives with multiple underlying risks depends on a number of factors including the nature of those risks. For example, the correlation between two credit risk exposures would be different than that between two interest rate risk exposures. Similarly, the tenor of the transaction may also impact the correlation input as the relationship between the underlying risks may be different over different time periods. Furthermore, correlation levels are very much dependent on market conditions and could have a relatively wide range of levels within or across asset classes over time, particularly in volatile market conditions. Volatility Volatility is a measure of the variability in possible returns for an instrument, parameter or market index given how much the particular instrument, parameter or index changes in value over time. Volatility is a pricing input for options, including equity options, commodity options, and interest rate options. Generally, the higher the volatility of the underlying, the riskier the instrument. Given a long position in an option, an increase in volatility, in isolation, would generally result in an increase in a fair value measurement. Correlation - Correlation is a measure of the relationship between the movements of two variables (e.g., how the change in one variable influences the change in the other). Correlation is a pricing input for a derivative product where the payoff is driven by one or more underlying risks. Correlation inputs are related to the type of derivative (e.g., interest rate, credit, equity and foreign exchange) due to the nature of the underlying risks. When parameters are positively correlated, an increase in one parameter will result in an increase in the other parameter. When parameters are negatively correlated, an increase in one parameter will result in a decrease in the other parameter. An increase in correlation can result in an increase or a decrease in a fair value measurement. Given a short correlation position, an increase in correlation, in isolation, would generally result in a decrease in a fair value measurement. The range of correlation inputs between risks within the same asset class are generally narrower than those between underlying risks across asset classes. In addition, the ranges of credit correlation inputs tend to be narrower than those affecting other asset classes. JPMorgan Chase & Co./2014 Annual Report 190 The loss severity applied in valuing a mortgage-backed security investment depends on a host of factors relating to the underlying mortgages. This includes the loan-to-value ratio, the nature of the lender's lien on the property and various other instrument-specific factors. Loss severity - The loss severity (the inverse concept is the recovery rate) is the expected amount of future realized losses resulting from the ultimate liquidation of a particular loan, expressed as the net amount of loss relative to the outstanding loan balance. An increase in loss severity is generally accompanied by an increase in conditional default rates. An increase in the loss severity, in isolation, would result in a decrease in a fair value measurement. Prepayment speeds may vary from collateral pool to collateral pool, and are driven by the type and location of the underlying borrower, the remaining tenor of the obligation as well as the level and type (e.g., fixed or floating) of interest rate being paid by the borrower. Typically collateral pools with higher borrower credit quality have a higher prepayment rate than those with lower borrower credit quality, all other factors being equal. Conditional default rate - The conditional default rate is a measure of the reduction in the outstanding collateral balance underlying a collateralized obligation as a result of defaults. While there is typically no direct relationship between conditional default rates and prepayment speeds, collateralized obligations for which the underlying collateral has high prepayment speeds will tend to have lower conditional default rates. An increase in conditional default rates would generally be accompanied by an increase in loss severity and an increase in credit spreads. An increase in the conditional default rate, in isolation, would result in a decrease in a fair value measurement. Conditional default rates reflect the quality of the collateral underlying a securitization and the structure of the securitization itself. Based on the types of securities owned in the Firm's market- making portfolios, conditional default rates are most typically at the lower end of the range presented. 47% - 90% (a) The categories presented in the table have been aggregated based upon the product type, which may differ from their classification on the Consolidated balance sheets. (b) The unobservable inputs and associated input ranges for approximately $491 million of credit derivative receivables and $433 million of credit derivative payables with underlying commercial mortgage risk have been included in the inputs and ranges provided for commercial mortgage-backed securities and loans. (c) The unobservable inputs and associated input ranges for approximately $795 million of credit derivative receivables and $715 million of credit derivative payables with underlying asset-backed securities risk have been included in the inputs and ranges provided for corporate debt securities, obligations of U.S. states and municipalities and other. (d) Long-term debt, other borrowed funds and deposits include structured notes issued by the Firm that are predominantly financial instruments containing embedded derivatives. The estimation of the fair value of structured notes is predominantly based on the derivative features embedded within the instruments. The significant unobservable inputs are broadly consistent with those presented for derivative receivables. (e) The range has not been disclosed due to the wide range of possible values given the diverse nature of the underlying investments. Fair value JPMorgan Chase & Co./2014 Annual Report Notes to consolidated financial statements Changes in and ranges of unobservable inputs The following discussion provides a description of the impact on a fair value measurement of a change in each unobservable input in isolation, and the interrelationship between unobservable inputs, where relevant and significant. The impact of changes in inputs may not be independent as a change in one unobservable input may give rise to a change in another unobservable input; where relationships exist between two unobservable inputs, those relationships are discussed below. Relationships may also exist between observable and unobservable inputs (for example, as observable interest rates rise, unobservable prepayment rates decline); such relationships have not been included in the discussion below. In addition, for each of the individual relationships described below, the inverse relationship would also generally apply. In addition, the following discussion provides a description of attributes of the underlying instruments and external market factors that affect the range of inputs used in the valuation of the Firm's positions. Yield - The yield of an asset is the interest rate used to discount future cash flows in a discounted cash flow calculation. An increase in the yield, in isolation, would result in a decrease in a fair value measurement. Credit spread - The credit spread is the amount of additional annualized return over the market interest rate that a market participant would demand for taking exposure to the credit risk of an instrument. The credit spread for an instrument forms part of the discount rate used in a discounted cash flow calculation. Generally, an increase in the credit spread would result in a decrease in a fair value measurement. The yield and the credit spread of a particular mortgage- backed security primarily reflect the risk inherent in the instrument. The yield is also impacted by the absolute level of the coupon paid by the instrument (which may not correspond directly to the level of inherent risk). Therefore, the range of yield and credit spreads reflects the range of risk inherent in various instruments owned by the Firm. The risk inherent in mortgage-backed securities is driven by the subordination of the security being valued and the characteristics of the underlying mortgages within the collateralized pool, including borrower FICO scores, loan-to- value ratios for residential mortgages and the nature of the property and/or any tenants for commercial mortgages. For corporate debt securities, obligations of U.S. states and municipalities and other similar instruments, credit spreads reflect the credit quality of the obligor and the tenor of the obligation. Prepayment speed - The prepayment speed is a measure of the voluntary unscheduled principal repayments of a prepayable obligation in a collateralized pool. Prepayment speeds generally decline as borrower delinquencies rise. An increase in prepayment speeds, in isolation, would result in a decrease in a fair value measurement of assets valued at a premium to par and an increase in a fair value measurement of assets valued at a discount to par. 189 December 31, 2014 at January 1, 2014 realized/ unrealized gains/ (losses) $ (121) $ (30) $ 922 $ (92) Residential nonagency (186) 726 827 (761) (41) (154) 663 (15) 66 432 351 $ 1,005 $ (97) Purchases(g) Sales Settlements Transfers into and/or out of level 3(h) Fair value at Dec. 31, 2014 Change in unrealized gains/ (losses) related $ to financial instruments held Assets: Trading assets: Debt instruments: Mortgage-backed securities: U.S. government agencies $ at Dec. 31, 2014 Foreign exchange correlation Equity correlation Credit correlation 336 885 Accounts payable and other 14.7 122 (19) 1,234 Other (40) 908 (311) (101) (2) 275 (41) 1,088 Asset-backed securities Available-for-sale securities: (625) (c) 1 (113) (109) 6 (565) (186) liabilities Total net derivative receivables (413) (c) 2,654 (3,306) (1,110) (212) (2,061) 326 176.7 173.7 2.8 246.6 251.6 3.8 255.4 239.0 240.8 interest debentures(d) 6.0 (a) Carrying value includes unamortized discount or premium. (b) Fair value is typically estimated using a discounted cash flow model that incorporates the characteristics of the underlying loans (including principal, contractual interest rate and contractual fees) and other key inputs, including expected lifetime credit losses, interest rates, prepayment rates, and primary origination or secondary market spreads. For certain loans, the fair value is measured based on the value of the underlying collateral. The difference between the estimated fair value and carrying value of a financial asset or liability is the result of the different methodologies used to determine fair value as compared with carrying value. For example, credit losses are estimated for a financial asset's remaining life in a fair value calculation but are estimated for a loss emergence period in the allowance for loan loss calculation; future loan income (interest and fees) is incorporated in a fair value calculation but is generally not considered in the allowance for loan losses. For a further discussion of the Firm's methodologies for estimating the fair value of loans and lending-related commitments, see Valuation hierarchy on pages 181-184. Current period amounts have been updated to include certain nonmarketable equity securities. Prior period amounts have been revised to conform to the current presentation. (c) (d) Carrying value includes unamortized original issue discount and other valuation adjustments. 198 JPMorgan Chase & Co./2014 Annual Report 246.8 (465) subordinated deferrable 47.5 176.5 160.2 158.2 1.8 160.0 Beneficial interests issued by Long-term debt and junior consolidated VIES 48.2 2.0 50.2 47.6 44.3 3.2 50.2 Equity securities 115 583 22,489 (5,203) (10,293) (16,799) 26,494 1,066 (c) 27,224 Total trading assets - debt and equity instruments 329 1,050 (2,138) (201) (276) 1,426 239 2,000 Other 112 248 (272) (290) (252) 431 711 Physical commodities (1) (1) 2 12 46 - 4 (c) Net derivative receivables:(a) Interest rate (1,200) (137) 139 (27) 668 31 (526) Foreign exchange (62) (1,063) 154 2,044 (2,863) 10 (67) (1,785) Equity Commodity (107) (74) 2,379 184 198 (256) (1,771) (108) 189 626 Credit 95 (149) 272 (47) 92 (853) Interest rate correlation Interest rate spread volatility Discounted cash flows 1,120 62.8 720.1 744.9 723.1 7.1 55.7 21.8 23.7 24.0 51.2 107.7 107.7 109.4 223.0 223.0 187.2 740.5 58.1 Other(c) 65.2 Federal funds sold and securities purchased under resale agreements 187.2 187.2 58.2 Securities borrowed 109.4 Securities, held-to-maturity (a) 49.3 51.2 Loans, net of allowance for loan losses (b) 109.4 223.0 107.7 23.7 189.1 175.7 175.7 Commercial paper 66.3 66.3 189.1 66.3 57.8 Other borrowed funds 15.5 15.5 15.5 14.7 57.8 0.3 189.1 securities loaned or sold 23.0 54.5 697.2 7.4 720.2 61.9 Financial liabilities under repurchase agreements Deposits $ 1,353.6 $ 1.2 $ 1,354.8 $ 1,281.1 $ $ 1,280.3 $ 1.2 $1,281.5 Federal funds purchased and $ 1,354.6 $ 14.7 64.9 70.1 Total estimated Carrying value (in billions) Estimated fair value hierarchy December 31, 2013 Estimated fair value hierarchy December 31, 2014 The following table presents by fair value hierarchy classification the carrying values and estimated fair values at December 31, 2014 and 2013, of financial assets and liabilities, excluding financial instruments which are carried at fair value on a recurring basis. For additional information regarding the financial instruments within the scope of this disclosure, and the methods and significant assumptions used to estimate their fair value, see pages 181-184 of this Note. Notes to consolidated financial statements 197 JPMorgan Chase & Co./2014 Annual Report Certain financial instruments that are not carried at fair value on the Consolidated balance sheets are carried at amounts that approximate fair value, due to their short- term nature and generally negligible credit risk. These instruments include cash and due from banks; deposits with banks; federal funds sold; securities purchased under resale agreements and securities borrowed with short-dated maturities; short-term receivables and accrued interest receivable; commercial paper; federal funds purchased; securities loaned and sold under repurchase agreements with short-dated maturities; other borrowed funds; accounts payable; and accrued liabilities. In addition, U.S. GAAP requires that the fair value of deposit liabilities with no stated maturity (i.e., demand, savings and certain money market deposits) be equal to their carrying value; recognition of the inherent funding value of these instruments is not permitted. Financial instruments for which carrying value approximates fair value U.S. GAAP requires disclosure of the estimated fair value of certain financial instruments, and the methods and significant assumptions used to estimate their fair value. Financial instruments within the scope of these disclosure requirements are included in the following table. However, certain financial instruments and all nonfinancial instruments are excluded from the scope of these disclosure requirements. Accordingly, the fair value disclosures provided in the following table include only a partial estimate of the fair value of JPMorgan Chase's assets and liabilities. For example, the Firm has developed long-term relationships with its customers through its deposit base and credit card accounts, commonly referred to as core deposit intangibles and credit card relationships. In the opinion of management, these items, in the aggregate, add significant value to JPMorgan Chase, but their fair value is not disclosed in this Note. The total change in the recorded value of assets and liabilities for which a fair value adjustment has been included in the Consolidated statements of income for the years ended December 31, 2014, 2013 and 2012, related to financial instruments held at those dates were losses of $992 million, $789 million and $1.6 billion, respectively; these reductions were predominantly associated with loans. For further information about the measurement of impaired collateral-dependent loans, and other loans where the carrying value is based on the fair value of the underlying collateral (e.g., residential mortgage loans charged off in accordance with regulatory guidance), see Note 14. Additional disclosures about the fair value of financial instruments that are not carried on the Consolidated balance sheets at fair value • $809 million related to residential real estate loans carried at the net realizable value of the underlying collateral (i.e., collateral-dependent loans and other loans charged off in accordance with regulatory guidance). These amounts are classified as level 3, as they are valued using a broker's price opinion and discounted based upon the Firm's experience with actual liquidation values. These discounts to the broker price opinions ranged from 8% to 66%, with a weighted average of 26%. Of the $3.2 billion of the level 3 assets measured at fair value on a nonrecurring basis as of December 31, 2014: $1.6 billion related to consumer loans that were reclassified to held-for-sale during the fourth quarter of 2014 subject to a lower of cost or fair value adjustment. These loans were classified as level 3, as they are valued based on the Firm's internal valuation methodology; Derivatives CVA $ Derivatives DVA and FVA (a) (58) (322) $ 1,886 (1,152) Structured notes DVA and FVA(b Level 1 200 $ 2,698 (590) (340) (a) Included derivatives DVA of $(1) million, $(115) million and $(590) million for the years ended December 31, 2014, 2013 and 2012, respectively. (b) Included structured notes DVA of $20 million, $(337) million and $(340) million for the years ended December 31, 2014, 2013 and 2012, respectively. Assets and liabilities measured at fair value on a nonrecurring basis At December 31, 2014 and 2013, assets measured at fair value on a nonrecurring basis were $4.5 billion and $6.2 billion, respectively, comprised predominantly of loans that had fair value adjustments for the year ended December 31, 2014. At December 31, 2014, $1.3 billion and $3.2 billion of these assets were classified in levels 2 and 3 of the fair value hierarchy, respectively. At December 31, 2013, $339 million and $5.8 billion of these assets were classified in levels 2 and 3 of the fair value hierarchy, respectively. Liabilities measured at fair value on a nonrecurring basis were not significant at December 31, 2014 and 2013. For the years ended December 31, 2014, 2013 and 2012, there were no significant transfers between levels 1, 2 and 3. • (760) Level 2 Level 3 fair value $ 27.8 $ 39.8 $ 484.5 316.1 70.1 39.8 $ 309.7 $ 39.8 6.4 316.1 70.0 0.1 $ 65.2 receivable - Carrying value Level 1 Level 2 Level 3 Total estimated fair value Financial assets Accrued interest and accounts Cash and due from banks 27.8 $ Deposits with banks 484.5 27.8 $ 480.4 $ 4.1 $ 175.7 57.8 Product/Instrument Prepayment speed 279 bps 675 bps 260 bps Credit spread $90 per barrel 50 $ Forward commodity price Discounted cash flows Discounted cash flows 792 Collateralized loan obligations 65% 15% Equity volatility 60% 0% 0% - 60% Net credit derivatives (b)(c) Net foreign exchange derivatives Net equity derivatives 20% Net commodity derivatives 189 Discounted cash flows Credit correlation 47% 90% Foreign exchange correlation (526) Option pricing (1,785) Option pricing (565) 20% Conditional default rate 2% - 12.4x 9.1x 0% 15% 7% 6x Private equity fund investments Long-term debt, other borrowed funds, and deposits (d) Net asset value Net asset value(e) Option pricing (75)% - 95% 0% - 60% 0% 60% (55)%-85% 421 15,069 Interest rate spread volatility Liquidity adjustment Market comparables 2% Loss severity Price 40% 40% $146 $79 EBITDA multiple 393 Mortgage servicing rights 7,436 Discounted cash flows Refer to Note 17 Private equity direct investments 2,054 Market comparables 95% (75)% Interest rate correlation 18% 6% Conditional default rate 0% - 100% 0% 22% 0% - 90% 27% Commercial mortgage-backed 5,319 Loss severity Discounted cash flows Prepayment speed 5% Level 3 inputs(a) December 31, 2014 (in millions, except for ratios and basis points) Principal valuation technique Fair value Unobservable inputs Range of input values securities and loans Weighted average $ 8,917 Discounted cash flows Yield 1% - 25% Residential mortgage-backed 2012 Yield - 140 bps of U.S. states and municipalities, and other(c) Yield 1% 22% 7% 270 bps 6,629 626 Market comparables Option pricing Price $ $131 $90 Net interest rate derivatives 2% 53 bps Discounted cash flows 32% 5% securities and loans (b) Conditional default rate 0% - Credit spread 100% Loss severity 0% 50% 29% Corporate debt securities, obligations 6,387 8% (163) Transfers into and/or out of level 3(h) 68 2,322 29 (d) Loans 2,282 81 (c) 1,065 (191) (1,306) 1,931 (21) (c) Mortgage servicing rights 7,614 1,612 (e) 2,215 (725) (1,102) 9,614 6,474 (201) (687) (1,137) (730) 272 98 (f) (27,375) 4,258 673 645 (c) 7,181 Private equity investments Other assets: 1,612 (e) All other 262 (c) (63) 1,087 50 115 410 1,872 (2,350) (4,525) 532 326 (170) (c) Available-for-sale securities: Asset-backed securities $ 4 579 (57) (57) (27,405) 30 (d) 28,916 Total available-for-sale securities 25 1,234 30 (273) (6) 508 26 892 Other 4 1,088 (216) (722) 3,176 53 (f) 2,594 (54) (131) 113 (100) (c) Accounts payable and other liabilities 36 (2) (f) (9) 25 municipalities Obligations of U.S. states and 401 2,163 (5) (399) Commercial nonagency 1,207 114 841 (1,522) (208) (2,418) 432 Total mortgage-backed securities 2,368 690 2,440 (2,931) (4) (83) (c) 205 instruments Change in unrealized (gains)/losses related to financial instruments held Fair value at Dec. 31, 2013 Transfers into and/or out of level 3(h) Settlements Issuances Sales at Dec. 31, 2013 Purchases(g) at January 1, 2013 (in millions) December 31, 2013 Fair value Year ended Fair value measurements using significant unobservable inputs Total realized/ unrealized (gains)/ losses (1,107) Liabilities:(b) $ Trading liabilities - debt and equity 291 (c) 2,074 (88) (c) $ 2,255 Deposits (672) $ 369 1,248 $ 7,108 $ $ 1,983 $ (82) (c) (177) (c) 1,619 Other borrowed funds (222) $ (6,845) (3) 105 816 2,904 (c) 7,602 (5,975) (1,882) 764 5,920 466 Loans 10,787 665 10,411 (7,431) (685) (292) 13,455 315 Asset-backed securities 3,696 191 24,335 (1,279) (3,612) (20,446) 24,286 1,724 103 23,662 105 1,272 (1,856) (292) (2,379) 1,912 Total debt instruments 5,308 Corporate debt securities (1) - (100) $ $ Change in unrealized gains/ (losses) related to financial instruments held at Dec. 31, 2013 Assets: $ 1,005 Trading assets: Mortgage-backed securities: U.S. government agencies $ 498 $ 169 $ 819 Debt instruments: 1,304 (108) 71 143 110 (8) (1,479) 1,449 4 1,436 67 Non-U.S.government debt 18 1,382 (346) (251) 472 securities 205 Equity securities (41) (220) (2,391) (34) 2,379 Credit Foreign exchange 1,873 (1,697) (1,750) (101) 115 (12) (357) 173 95 107 (1,449) 3 (4) 683 (31) 1,893 Total net derivative receivables 254 Commodity 872 (1,063) 344 374 (2,111) (i) 1,305 (i) (1,806) 2,528 (i) Equity (110) (1,200) (1,353) 1,358 3,322 Interest rate Other (4) 4 16 - (8) 863 (4) 46 885 (115) (135) (266) 328 Physical Commodities 1,114 558 (95) Net derivative receivables: (a) 2,420 (c) 27,224 (1,243) (3,867) (20,815) 659 25,273 25,639 Total trading assets - debt and equity instruments 1,074 2,000 135 (120) 2,237 (c) 726 28,024 (91) Residential nonagency (21) $ 498 $ (16) $ 796 $ $ 575 $ 86 $ (44) $ U.S. government agencies (103) to financial instruments held at Dec. 31, 2012 151 (533) Total mortgage-backed (145) 1,207 (100) (104) (475) 417 287 1,758 Commercial nonagency 74 663 (23) (145) (159) securities Change in unrealized gains/ (losses) related Transfers into and/or out of level 3(h) (85) (c) 167 (c) 1,240 10,008 (501) (212) (4,362) ... 6,830 JPMorgan Chase & Co./2014 Annual Report 353 8,476 Long-term debt 925 consolidated VIES Beneficial interests issued by (f) 174 (c) (435) (c) Fair value at Dec. 31, 2012 193 Year ended Settlements Sales 1, 2012 (losses) Purchases(g) Fair value measurements using significant unobservable inputs realized/ unrealized gains/ at January Notes to consolidated financial statements Fair value Mortgage-backed securities: Debt instruments: Trading assets: Assets: (in millions) December 31, 2012 Total (2) 2,640 1,279 184 3,696 (9) (614) (6,468) 2,550 Total debt instruments 272 Asset-backed securities 411 10,787 (530) (3,801) (3,269) 7,965 5,342 Equity securities 1,177 880 186 (112) 1,114 77 (12) (379) Other 460 23,662 (1,074) (7,753) (18,254) 18,559 30,910 1,274 (209) 1,172 (52) 836 Loans (15) 1,436 (4) (552) 336 37 Non-U.S.government debt 1,619 Obligations of U.S. states and (92) 2,368 (123) (265) (1,111) municipalities 12,209 securities (6) 689 5,308 (412) (3,045) (6,186) 8,391 104 187 Corporate debt securities (5) 67 (24) (668) 661 6,373 (5) (381) (1,028) 780 407 663 Residential nonagency 200 $ (b) For more information on volumes and types of credit derivative contracts, see the Credit derivatives discussion on pages 213-215 of this Note. 4,079 20,186 33,506 5,656 28,258 20,675 Retail & Consumer Services 7,593 7,175 31,858 9,099 24,331 715 7,752 34,145 18,762 9,569 8,043 36,374 Asset Managers State & Municipal Govt 361 2,248 28,983 15,585 1,392 4,426 21,403 8,181 11,819 1,081 21,081 Central Govt 17,291 273 7,504 25,068 20,900 2,317 4,843 28,060 Utilities 21,153 23,639 5,582 20,145 3,319 593 35,666 21,902 22,057 24,244 68,203 17,491 460 69,151 87,102 27,940 66,881 333 107,386 585,440 416,854 1,002,433 584,116 426,422 529,383 56,057 $ 79,113 25,482 18,888 22,511 26,579 Technology 10,646 37,818 Consumer Products 29,389 3,202 13,319 45,910 30,827 1,872 15,616 48,315 30,348 2,203 14,383 46,934 39,284 4,630 13,793 57,707 8,708 20,977 21,049 1,341 as hedges Designated as hedges Total derivative payables Net derivative payables(b) Trading assets and liabilities Interest rate $ Credit Foreign exchange Not designated Equity 851,189 $ 3,490 83,520 152,240 52,931 34,344 $ 854,679 83,520 $ 25,782 $ 1,516 820,811 $ 82,402 4,543 $ 825,354 $ 13,283 82,402 2,281 1,359 Commodity Net derivative receivables(b) Total derivative receivables as hedges as hedges 50,565 11,740 Commodity 43,151 502 43,653 13,982 45,455 168 45,623 17,068 Total fair value of trading assets and liabilities $ 1,323,207 $ 9,524 $ 1,332,731 $ 78,975 $ 1,311,271 $ 3,805 $ 1,315,076 $ 71,116 Gross derivative receivables Gross derivative payables December 31, 2013 Not designated Designated (in millions) 153,599 16,790 158,728 1,397 December 31, (in millions) U.S. GAAP nettable derivative receivables 58,258 $ 1,164,733 $ (1,114,708) (b) $ 50,025 20,717 $ 1,332,731 20,717 12,633 476 5,969 19,078 13,483 553 6,537 20,573 Machinery & Equipment Mfg 9,297 9,998 1,754 sheet(d) 14,909 The following table presents, as of December 31, 2014 and 2013, the gross and net derivative receivables by contract and settlement type. Derivative receivables have been netted on the Consolidated balance sheets against derivative payables and cash collateral payables to the same counterparty with respect to derivative contracts for which the Firm has obtained an appropriate legal opinion with respect to the master netting agreement. Where such a legal opinion has not been either sought or obtained, the receivables are not eligible under U.S. GAAP for netting on the Consolidated balance sheets, and are shown separately in the table below. 4,727 Notes to consolidated financial statements JPMorgan Chase & Co./2014 Annual Report 160,125 15,947 52,931 12,227 54,654 54,654 14,719 1,394 35,738 9,444 37,605 9 37,614 11,084 Total fair value of trading assets and liabilities $ 1,174,224 $ 6,243 $ 1,180,467 $ 65,759 $ 1,154,200 $ 5,949 $ 1,160,149 $ 57,314 (a) Balances exclude structured notes for which the fair value option has been elected. See Note 4 for further information. (b) As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral receivables and payables when a legally enforceable master netting agreement exists. 207 Derivatives 131,048 657,174 15,797 (c) 824 $ 15,484 $ $ (c) 14,660 $ Principal-protected debt Long-term debt $ (7,549) (3,774) 29,295 1,563 32,503 $ $ 40,052 1,618 (8) (5,096) $ 33,069 (2,146) 35,462 2,389 38,763 $ (55) 15,909 $ 112 Nonprincipal-protected debt (b) 2,162 $ ΝΑ Total long-term beneficial interests Nonprincipal-protected debt (b) Long-term beneficial interests NA 28,878 $ ΝΑ ΝΑ 30,226 $ ΝΑ Total long-term debt ΝΑ 12,969 ΝΑ ΝΑ 14,742 ΝΑ $ NA 43,859 15,734 principal outstanding principal outstanding Fair value (under) contractual contractual Contractual Contractual principal outstanding (under) over/ Fair value principal 2013 2014 $ 78,975 $ 1,180,467 (a) Exchange-traded derivative amounts that relate to futures contracts are settled daily. (b) Included cash collateral netted of $74.0 billion and $63.9 billion at December 31, 2014, and 2013, respectively. 15,734 $ 65,759 208 JPMorgan Chase & Co./2014 Annual Report Fair value over/ Fair value outstanding Loans reported as trading assets $ Total loans 2,397 Loans 37,608 Loans reported as trading assets All other performing loans (3,720) (55) 154 1,645 1,491 $ (3,665) $ (2,942) $ 5,156 209 5,365 (2,942) 912 3,854 Subtotal 905 $ 7 7 Loans $ 3,847 $ ΝΑ $ 1,996 Total credit card December 31, (in millions) The table below presents both on-balance sheet and off-balance sheet consumer and wholesale-related credit exposure by the Firm's three credit portfolio segments as of December 31, 2014 and 2013. The Firm does not believe that its exposure to any particular loan product (e.g., option adjustable rate mortgages ("ARMS")), industry segment (e.g., commercial real estate) or its exposure to residential real estate loans with high loan-to-value ratios results in a significant concentration of credit risk. Terms of loan products and collateral coverage are included in the Firm's assessment when extending credit and establishing its allowance for loan losses. concentrations are evaluated primarily by industry and monitored regularly on both an aggregate portfolio level and on an individual customer basis. The Firm's wholesale exposure is managed through loan syndications and participations, loan sales, securitizations, credit derivatives, master netting agreements, and collateral and other risk- reduction techniques. For additional information on loans, see Note 14. In the Firm's consumer portfolio, concentrations are evaluated primarily by product and by U.S. geographic region, with a key focus on trends and concentrations at the portfolio level, where potential risk concentrations can be remedied through changes in underwriting policies and portfolio guidelines. In the wholesale portfolio, risk JPMorgan Chase regularly monitors various segments of its credit portfolios to assess potential concentration risks and to obtain collateral when deemed necessary. Senior management is significantly involved in the credit approval and review process, and risk levels are adjusted as needed to reflect the Firm's risk appetite. Concentrations of credit risk arise when a number of customers are engaged in similar business activities or activities in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic conditions. Note 5 - Credit risk concentrations Total consumer Notes to consolidated financial statements 6,166 $ 47,661 2,703 1,133 4,261 2,542 26,754 27 3,736 11,936 310 1,260 $ 28,427 $ 13,068 $ 52,829 $ 30,089 $ 14,177 $ 8,563 201 Wholesale-related Real Estate Banks & Finance Cos 525,963 50,565 657,011 1,010,646 345,259 $ $ 58,153 $ 295,374 $ $ 353,635 $ Total consumer, excluding credit card Off-balance On-balance sheet Credit exposure Off-balance sheet(d) Derivatives Loans 2013 2014 On-balance sheet Credit exposure Oil & Gas Healthcare 3,366 2,012 644 710 Commodity Equity Foreign exchange Credit Interest rate Risk exposure (in millions) The table below presents the fair value of the structured notes issued by the Firm, by balance sheet classification and the primary risk to which the structured notes' embedded derivative relates. Structured note products by balance sheet classification and risk component At December 31, 2014 and 2013, the contractual amount of letters of credit for which the fair value option was elected was $4.5 billion and $4.5 billion, respectively, with a corresponding fair value of $(147) million and $(99) million, respectively. For further information regarding off-balance sheet lending-related financial instruments, see Note 29. (c) Where the Firm issues principal-protected zero-coupon or discount notes, the balance reflected as the remaining contractual principal is the final principal payment at maturity. (a) There were no performing loans that were ninety days or more past due as of December 31, 2014 and 2013, respectively. (b) Remaining contractual principal is not applicable to nonprincipal-protected notes. Unlike principal-protected structured notes, for which the Firm is obligated to return a stated amount of principal at the maturity of the note, nonprincipal-protected structured notes do not obligate the Firm to return a stated amount of principal at maturity, but to return an amount based on the performance of an underlying variable or derivative feature embedded in the note. However, investors are exposed to the credit risk of the Firm as issuer for both nonprincipal-protected and principal protected notes. ΝΑ 1,996 $ ΝΑ ΝΑ 2,162 $ NA ΝΑ Total structured notes Loans 289,063 $ 127,791 JPMorgan Chase & Co./2014 Annual Report December 31, 2013 11,082 29,175 4,415 12,412 12,348 9,516 $ 615 $ 1,270 $ 11,401 4,248 2,321 194 2,378 17 211 13 4,473 450 4,023 2,150 13,437 $ 10,858 $ 460 $ 2,119 funds Deposits Total Long-term borrowed debt Total Long-term borrowed debt funds Deposits Other December 31, 2014 Other (c) Represents the sum of gross long and gross short third-party notional derivative contracts. 8,177 46,792 432 (22,826) 23,258 OTC Equity contracts: 12,190 (136,809) 148,999 14,905 (187,668) 202,573 Total foreign exchange contracts Exchange-traded (a) 12,190 (136,763) (46) 46 2 148,953 14,903 (187,634) (34) 36 31,870 OTC-cleared (29,289) OTC-cleared 21,619 8,228 (14,327) 22,555 Commodity contracts: 8,898 (40,704) 49,602 2,786 (38,615) 41,401 Total equity contracts 6,317 (11,415) 17,732 2,354 (15,789) 18,143 Exchange-traded (a) - - 2,581 (15,082) 202,537 Foreign exchange contracts: 19,956 22 $ (466,493) (362,404) 362,426 38 27,193 $ 486,449 $ (521,180) (401,618) 548,373 $ 401,656 $ Net derivative receivables on the Consolidated balance sheets Gross derivative receivables Net derivative receivables 213 Amounts netted 2013 Amounts netted on the Consolidated balance sheets Gross derivative receivables 2014 OTC Credit contracts: - OTC 950,029 27,231 1,106 (82,004) 83,110 952 562 (16,279) 16,841 36 (9,284) (75,004) 75,956 Total credit contracts 544 (65,725) 66,269 916 (65,720) 66,636 9,320 OTC-cleared 19,978 (828,897) 848,875 (922,798) CIB CIB, Corporate 6,537 OTC-cleared 50 50 187 206 Total equity contracts Purchased options Written options Futures and forwards(a) Swaps(a) Equity contracts 8,572 9,585 Total foreign exchange contracts 652 780 Purchased options 659 790 Written options 3,773 4,669 432 Spot, futures and forwards 425 380 (a) The prior period amounts have been revised. This revision had no impact on the Firm's Consolidated balance sheets or its results of operations. $ 63,662 $ 70,413 Total derivative notional amounts 763 680 Total commodity contracts 203 180 Purchased options 202 181 Written options 234 193 Spot, futures and forwards 124 126 Swaps Commodity contracts 1,042 1,063 375 OTC 3,488 Cross-currency swaps Notes to consolidated financial statements 205 JPMorgan Chase & Co./2014 Annual Report (a) Other derivatives included the synthetic credit portfolio. The synthetic credit portfolio was a portfolio of index credit derivatives, including short and long positions, that was originally held by CIO. On July 2, 2012, CIO transferred the synthetic credit portfolio, other than a portion that aggregated to a notional amount of approximately $12 billion, to CIB; these retained positions were effectively closed out during the third quarter of 2012. CIB effectively sold the positions that had been transferred to it by the end of 2014. The results of the synthetic credit portfolio, including the portion transferred to CIB, have been included in the gains and losses on derivatives related to market-making activities and other derivatives category discussed on page 213 of this Note. 213 $ 1,312,014 $ (1,253,756) (b) $ 7,853 (26,294) 34,147 12,384 1,316 (11,212) 12,528 4,156 (15,344) (29,671) 19,500 42,055 Total derivative receivables recognized on the Consolidated balance sheets Derivative receivables where an appropriate legal opinion has not been either sought or obtained Derivative receivables with appropriate legal opinion Total commodity contracts Exchange-traded (a) Notional amount of derivative contracts 3,346 The following table summarizes the notional amount of derivative contracts outstanding as of December 31, 2014 and 2013. Interest rate contracts Foreign exchange contracts 5,331 4,249 Credit derivatives (a)(b) 54,705 48,085 Total interest rate contracts 4,187 4,259 Purchased options 4,059 3,903 11,238 10,189 $ 29,734 $ 35,221 2013 2014 Notional amounts(c) Written options(a) Futures and forwards(a) Swaps December 31, (in billions) Market-making and other Market-making and other Other derivatives (a) Market-making and related risk management 875,533 While the notional amounts disclosed above give an indication of the volume of the Firm's derivatives activity, the notional amounts significantly exceed, in the Firm's view, the possible losses that could arise from such transactions. For most derivative transactions, the notional amount is not exchanged; it is used simply as a reference to calculate payments. 17,695 120,912 320,446 All other(a) 601 5,628 15,911 Metals/Mining 9,510 594 4,497 14,601 10,878 456 4,867 16,201 Business Services 11,049 560 324,502 5,825 78,975 13,975 (c) For further information regarding on-balance sheet credit concentrations by major product and/or geography, see Note 6 and Note 14. For information regarding concentrations of off-balance sheet lending-related financial instruments by major product, see Note 29. (d) Represents lending-related financial instruments. (a) For more information on exposures to SPES included within All other, see Note 16. (b) Primarily consists of margin loans to prime brokerage customers that are generally over-collateralized through a pledge of assets maintained in clients' brokerage accounts and are subject to daily minimum collateral requirements. As a result of the Firm's credit risk mitigation practices, the Firm did not hold any reserves for credit impairment on these receivables. $ 1,921,563 $ 757,336 $ 78,975 $1,056,172 Receivables from customers and other (b) Total wholesale-related Total exposure(c) 330,914 910,917 28,972 446,232 174,821 13,635 65,759 308,263 13,301 820,254 13,301 6,412 6,412 Loans held-for-sale and loans at fair value 120,063 308,519 6,509 621 6,845 9,682 181,839 472,056 78,975 17,434 699 $ Credit Foreign exchange 951,151 $ 5,372 76,842 205,271 $ 956,523 3,650 76,842 208,921 $ 33,725 1,838 $ 921,634 $ 3,011 $ 924,645 $ 17,745 75,895 75,895 1,593 21,253 217,722 626 218,348 22,970 Equity Interest rate 6,559 Trading assets and liabilities Net 9,107 16,365 Transportation Total interest rate contracts Exchange-traded (a) 206 JPMorgan Chase & Co./2014 Annual Report Impact of derivatives on the Consolidated balance sheets The following table summarizes information on derivative receivables and payables (before and after netting adjustments) that are reflected on the Firm's Consolidated balance sheets as of December 31, 2014 and 2013, by accounting designation (e.g., whether the derivatives were designated in qualifying hedge accounting relationships or not) and contract type. Free-standing derivative receivables and payables (a) Gross derivative receivables OTC-cleared Gross derivative payables December 31, 2014 (in millions) Not designated as hedges Designated as hedges Total derivative receivables Net derivative receivables(b) Not designated as hedges Designated as hedges Total derivative payables derivative payables(b) 472,056 26,744 860,299 321,564 213 Corporate Net investment hedge Hedge the value of the Firm's investments in non-U.S. subsidiaries Hedge commodity inventory 212 Corporate Cash flow hedge 211 Corporate Fair value hedge 212 Corporate Cash flow hedge 211 Corporate Fair value hedge Hedge forecasted revenue and expense Hedge foreign currency-denominated assets and liabilities Hedge floating rate assets and liabilities • Credit • Interest rate Fair value hedge Manage specifically relationships: CIB identified risk exposures not designated in qualifying hedge accounting • Various • Various Market-making derivatives and other activities: foreign exchange 213 Corporate Specified risk management Manage the risk of certain other specified assets and liabilities •Interest rate and 213 CIB Specified risk management Manage the risk of certain commodities-related contracts and investments Commodity ° 213 CIB Specified risk management 213 CCB Manage the risk of the mortgage pipeline, warehouse loans and MSRS Specified risk management Manage the credit risk of wholesale lending exposures 211 • Commodity • Foreign exchange Foreign exchange All free-standing derivatives that the Firm executes for its own account are required to be recorded on the Consolidated balance sheets at fair value. Accounting for derivatives The Firm provides clearing services for clients where the Firm acts as a clearing member with respect to certain derivative exchanges and clearinghouses. The Firm does not reflect the clients' derivative contracts in its Consolidated Financial Statements. For further information on the Firm's clearing services, see Note 29. Derivative Clearing Services The Firm enters into OTC derivatives, which are negotiated and settled bilaterally with the derivative counterparty. The Firm also enters into, as principal, certain exchange-traded derivatives ("ETD") such as futures and options, and "cleared" over-the-counter ("OTC-cleared") derivative contracts with central counterparties ("CCPS"). ETD contracts are generally standardized contracts traded on an exchange and cleared by the CCP, which is the counterparty from the inception of the transactions. OTC-cleared derivatives are traded on a bilateral basis and then novated to the CCP for clearing. For more information about risk management derivatives, see the risk management derivatives gains and losses table on page 213 of this Note, and the hedge accounting gains and losses tables on pages 211-213 of this Note. Derivative counterparties and settlement types Commodities contracts are used to manage the price risk of certain commodities inventories. Gains or losses on these derivative instruments are expected to substantially offset the depreciation or appreciation of the related inventory. Credit derivatives are used to manage the counterparty credit risk associated with loans and lending-related commitments. Credit derivatives compensate the purchaser when the entity referenced in the contract experiences a credit event, such as bankruptcy or a failure to pay an obligation when due. Credit derivatives primarily consist of credit default swaps. For a further discussion of credit derivatives, see the discussion in the Credit derivatives section on pages 213-215 of this Note. Foreign currency forward contracts are used to manage the foreign exchange risk associated with certain foreign currency-denominated (i.e., non-U.S. dollar) assets and liabilities and forecasted transactions, as well as the Firm's net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. As a result of fluctuations in foreign currencies, the U.S. dollar- equivalent values of the foreign currency-denominated assets and liabilities or forecasted revenue or expense increase or decrease. Gains or losses on the derivative instruments related to these foreign currency-denominated assets or liabilities, or forecasted transactions, are expected to substantially offset this variability. Interest rate contracts are used to minimize fluctuations in earnings that are caused by changes in interest rates. Fixed- rate assets and liabilities appreciate or depreciate in market value as interest rates change. Similarly, interest income and expense increases or decreases as a result of variable- rate assets and liabilities resetting to current market rates, and as a result of the repayment and subsequent origination or issuance of fixed-rate assets and liabilities at current market rates. Gains or losses on the derivative instruments that are related to such assets and liabilities are expected to substantially offset this variability in earnings. The Firm generally uses interest rate swaps, forwards and futures to manage the impact of interest rate fluctuations on earnings. The Firm manages its market risk exposures using various derivative instruments. Risk management derivatives The majority of the Firm's derivatives are entered into for market-making purposes. Customers use derivatives to mitigate or modify interest rate, credit, foreign exchange, equity and commodity risks. The Firm actively manages the risks from its exposure to these derivatives by entering into other derivative transactions or by purchasing or selling other financial instruments that partially or fully offset the exposure from client derivatives. The Firm also seeks to earn a spread between the client derivatives and offsetting positions, and from the remaining open risk positions. Market-making derivatives Derivative instruments enable end-users to modify or mitigate exposure to credit or market risks. Counterparties to a derivative contract seek to obtain risks and rewards similar to those that could be obtained from purchasing or selling a related cash instrument without having to exchange upfront the full purchase or sales price. JPMorgan Chase makes markets in derivatives for customers and also uses derivatives to hedge or manage its own risk exposures. Predominantly all of the Firm's derivatives are entered into for market-making or risk management purposes. Note 6 - Derivative instruments JPMorgan Chase & Co./2014 Annual Report 202 65,759 $ 1,031,672 $ 1,862,732 $ 738,418 $ 446,232 65,759 As permitted under U.S. GAAP, the Firm nets derivative assets and liabilities, and the related cash collateral receivables and payables, when a legally enforceable master netting agreement exists between the Firm and the derivative counterparty. For further discussion of the offsetting of assets and liabilities, see Note 1. The accounting for changes in value of a derivative depends on whether or not the transaction has been designated and qualifies for hedge accounting. Derivatives that are not designated as hedges are reported and measured at fair value through earnings. The tabular disclosures on pages 207-213 of this Note provide additional information on the amount of, and reporting for, derivative assets, liabilities, gains and losses. For further discussion of derivatives embedded in structured notes, see Notes 3 and 4. JPMorgan Chase & Co./2014 Annual Report 203 Notes to consolidated financial statements Foreign exchange о о о • Interest rate • Interest rate Manage specifically identified risk exposures in qualifying hedge accounting relationships: Hedge fixed rate assets and liabilities Designation and disclosure segment or unit reference Use of Derivative 46,792 Type of Derivative Affected The following table outlines the Firm's primary uses of derivatives and the related hedge accounting designation or disclosure category. JPMorgan Chase & Co./2014 Annual Report 204 JPMorgan Chase uses foreign currency hedges to protect the value of the Firm's net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. For foreign currency qualifying net investment hedges, changes in the fair value of the derivatives are recorded in the translation adjustments account within AOCI. JPMorgan Chase uses cash flow hedges primarily to hedge the exposure to variability in forecasted cash flows from floating-rate assets and liabilities and foreign currency- denominated revenue and expense. For qualifying cash flow hedges, the effective portion of the change in the fair value of the derivative is recorded in OCI and recognized in the Consolidated statements of income when the hedged cash flows affect earnings. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item- primarily interest income, interest expense, noninterest revenue and compensation expense. The ineffective portions of cash flow hedges are immediately recognized in earnings. If the hedge relationship is terminated, then the value of the derivative recorded in accumulated other comprehensive income/(loss) ("AOCI") is recognized in earnings when the cash flows that were hedged affect earnings. For hedge relationships that are discontinued because a forecasted transaction is not expected to occur according to the original hedge forecast, any related derivative values recorded in AOCI are immediately recognized in earnings. There are three types of hedge accounting designations: fair value hedges, cash flow hedges and net investment hedges. JPMorgan Chase uses fair value hedges primarily to hedge fixed-rate long-term debt, AFS securities and certain commodities inventories. For qualifying fair value hedges, the changes in the fair value of the derivative, and in the value of the hedged item for the risk being hedged, are recognized in earnings. If the hedge relationship is terminated, then the adjustment to the hedged item continues to be reported as part of the basis of the hedged item and for interest-bearing instruments is amortized to earnings as a yield adjustment. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item - primarily net interest income and principal transactions revenue. To qualify for hedge accounting, a derivative must be highly effective at reducing the risk associated with the exposure being hedged. In addition, for a derivative to be designated as a hedge, the risk management objective and strategy must be documented. Hedge documentation must identify the derivative hedging instrument, the asset or liability or forecasted transaction and type of risk to be hedged, and how the effectiveness of the derivative is assessed prospectively and retrospectively. To assess effectiveness, the Firm uses statistical methods such as regression analysis, as well as nonstatistical methods including dollar- value comparisons of the change in the fair value of the derivative to the change in the fair value or cash flows of the hedged item. The extent to which a derivative has been, and is expected to continue to be, effective at offsetting changes in the fair value or cash flows of the hedged item must be assessed and documented at least quarterly. Any hedge ineffectiveness (i.e., the amount by which the gain or loss on the designated derivative instrument does not exactly offset the change in the hedged item attributable to the hedged risk) must be reported in current-period earnings. If it is determined that a derivative is not highly effective at hedging the designated exposure, hedge accounting is discontinued. The Firm applies hedge accounting to certain derivatives executed for risk management purposes - generally interest rate, foreign exchange and commodity derivatives. However, JPMorgan Chase does not seek to apply hedge accounting to all of the derivatives involved in the Firm's risk management activities. For example, the Firm does not apply hedge accounting to purchased credit default swaps used to manage the credit risk of loans and lending-related commitments, because of the difficulties in qualifying such contracts as hedges. For the same reason, the Firm does not apply hedge accounting to certain interest rate and commodity derivatives used for risk management purposes. Derivatives designated as hedges Page Subtotal OTC (399) 1,705 (c) (c) 1,353 352 Other changes in fair value 1,570 (133) 1,833 81 (c) 1,184 23 (c) 1,161 914 29 (c) 885 specific credit risk 1,489 1,700 (c) (183) 7,670 676 676 17 17 34 34 Other changes in fair value (14) (14) 36 36 40 40 credit risk Changes in instrument-specific Loans: 7,487 Changes in instrument- assets: Loans reported as trading 520 (15) $ $ (15) $ $ agreements purchased under resale Federal funds sold and securities Total changes in fair value recorded All other income Principal transactions Total changes in fair value recorded All other income Principal Total changes in fair value recorded transactions 2012 2013 All other income (454) $ Other assets $ Securities borrowed 7 513 589 7 582 639 Debt and equity instruments, excluding loans - Trading assets: 10 161 $ 161 $ 10 10 10 (10) (10) (454) $ 24 (122) (d) (98) (1,025) 1,280 (835) (271) (271) 1,280 101 (615) 101 (615) Other changes in fair value(b) Changes in instrument-specific credit risk(a) Long-term debt: 2 2 (27) (27) Other liabilities (166) (166) (835) (278) (1,025) (b) Structured notes are predominantly financial instruments containing embedded derivatives. Where present, the embedded derivative is the primary driver of risk. Although the risk associated with the structured notes is actively managed, the gains/(losses) reported in this table do not include the income statement impact of the risk management instruments used to manage such risk. Nonaccrual loans Loans(a) December 31, (in millions) Difference between aggregate fair value and aggregate remaining contractual principal balance outstanding The following table reflects the difference between the aggregate fair value and the aggregate remaining contractual principal balance outstanding as of December 31, 2014 and 2013, for loans, long-term debt and long-term beneficial interests for which the fair value option has been elected. JPMorgan Chase & Co./2014 Annual Report Resale and repurchase agreements, securities borrowed agreements and securities lending agreements: Generally, for these types of agreements, there is a requirement that collateral be maintained with a market value equal to or in excess of the principal amount loaned; as a result, there would be no adjustment or an immaterial adjustment for instrument-specific credit risk related to these agreements. from observable changes in the Firm's credit spread. Long-term debt: Changes in value attributable to instrument-specific credit risk were derived principally information, where available, or benchmarking to similar entities or industries. • • Loans and lending-related commitments: For floating- rate instruments, all changes in value are attributed to instrument-specific credit risk. For fixed-rate instruments, an allocation of the changes in value for the period is made between those changes in value that are interest rate-related and changes in value that are credit-related. Allocations are generally based on an analysis of borrower-specific credit spread and recovery 200 The following describes how the gains and losses included in earnings that are attributable to changes in instrument- specific credit risk, were determined. Determination of instrument-specific credit risk for items for which a fair value election was made (d) Reported in other income. (c) Reported in mortgage fees and related income. (a) Total changes in instrument-specific credit risk (DVA) related to structured notes were $20 million, $(337) million and $(340) million for the years ended December 31, 2014, 2013 and 2012, respectively. These totals include such changes for structured notes classified within deposits and other borrowed funds, as well as long-term debt. Principal transactions (278) (233) (33) repurchase agreements securities loaned or sold under Federal funds purchased and (188) (188) 260 260 (287) (287) Deposits(a) (339) (339) (d) 3 (29) 32 (d) (33) (233) 73 (25) consolidated VIES Beneficial interests issued by (41) 494 (25) | | | (41) (46) (46) (17) (17) Trading liabilities 494 (399) (891) (891) Other borrowed funds(a) 73 December 31, (in millions) 639 The following table presents the changes in fair value included in the Consolidated statements of income for the years ended December 31, 2014, 2013 and 2012, for items for which the fair value option was elected. The profit and loss information presented below only includes the financial instruments that were elected to be measured at fair value; related risk management instruments, which are required to be measured at fair value, are not included in the table. 1.0 $ 1.0 related commitments (a) Represents the allowance for wholesale lending-related commitments. Excludes the current carrying values of the guarantee liability and the offsetting asset, each of which are recognized at fair value at the inception of guarantees. The Firm does not estimate the fair value of consumer lending-related commitments. In many cases, the Firm can reduce or cancel these commitments by providing the borrower notice or, in some cases as permitted by law, without notice. For a further discussion of the valuation of lending-related commitments, see page 182 of this Note. Trading assets and liabilities Trading assets include debt and equity instruments owned by JPMorgan Chase ("long" positions) that are held for client market-making and client-driven activities, as well as for certain risk management activities, certain loans managed on a fair value basis and for which the Firm has elected the fair value option, and physical commodities Trading assets and liabilities - average balances inventories that are generally accounted for at the lower of cost or market (market approximates fair value). Trading liabilities include debt and equity instruments that the Firm has sold to other parties but does not own ("short" positions). The Firm is obligated to purchase instruments at a future date to cover the short positions. Included in trading assets and trading liabilities are the reported receivables (unrealized gains) and payables (unrealized losses) related to derivatives. Trading assets and liabilities are carried at fair value on the Consolidated balance sheets. Balances reflect the reduction of securities owned (long positions) by the amount of identical securities sold but not yet purchased (short positions). Average trading assets and liabilities were as follows for the periods indicated. Year ended December 31, (in millions) Trading assets - debt and equity instruments Trading assets - derivative receivables Trading liabilities - debt and equity instruments(a) Trading liabilities - derivative payables (a) Primarily represent securities sold, not yet purchased. Note 4 - Fair value option The fair value option provides an option to elect fair value as an alternative measurement for selected financial assets, financial liabilities, unrecognized firm commitments, and written loan commitments not previously carried at fair value. $ $ 0.7 $ 1.6 $ Interest rate contracts: 2014 The majority of the Firm's lending-related commitments are not carried at fair value on a recurring basis on the Consolidated balance sheets, nor are they actively traded. The carrying value and estimated fair value of the Firm's wholesale lending- related commitments were as follows for the periods indicated. December 31, 2014 Estimated fair value hierarchy December 31, 2013 Estimated fair value hierarchy (in billions) Level 1 Level 2 The Firm has elected to measure certain instruments at fair value in order to: Level 3 Carrying value(a) Level 1 Level 2 Level 3 Total estimated fair value Wholesale lending- 0.6 $ 1.6 $ Total estimated fair value • Carrying value(a) • 64,553 76,162 The Firm has elected to measure the following instruments at fair value: • Loans purchased or originated as part of securitization warehousing activity, subject to bifurcation accounting, or managed on a fair value basis. Securities financing arrangements with an embedded derivative and/or a maturity of greater than one year. Owned beneficial interests in securitized financial assets that contain embedded credit derivatives, which would otherwise be required to be separately accounted for as a derivative instrument. Certain investments that receive tax credits and other equity investments acquired as part of the Washington Mutual transaction. Structured notes issued as part of CIB's client-driven 54,758 activities. (Structured notes are predominantly financial • Long-term beneficial interests issued by CIB's consolidated securitization trusts where the underlying Notes to consolidated financial statements JPMorgan Chase & Co./2014 Annual Report 199 Changes in fair value under the fair value option election • instruments that contain embedded derivatives.) 69,001 assets are carried at fair value. 84,707 77,706 the associated risk management arrangements are Eliminate the complexities of applying certain accounting models (e.g., hedge accounting or bifurcation accounting for hybrid instruments); and/or Better reflect those instruments that are managed on a fair value basis. 2014 2013 2012 accounted for on a fair value basis; 327,259 85,744 $ 349,337 $ Mitigate income statement volatility caused by the differences in the measurement basis of elected instruments (for example, certain instruments elected were previously accounted for on an accrual basis) while 67,123 $ 340,449 72,629 Exchange-traded (a) Total equity contracts Commodity contracts: OTC OTC-cleared Exchange-traded (a) Total commodity contracts Derivative payables where an appropriate legal opinion has not been either sought or obtained (11,415) 17,349 17,167 (15,789) 1,378 - Derivative payables with appropriate legal opinions Total derivative payables recognized on the Consolidated balance sheets OTC OTC-cleared $ (509,252) $ (2,014,444) (b) 31,730 27,426 (714,154) (28,943) 155,171 (144,178) 10,993 Equity contracts: 27,908 (23,036) 4,872 33,295 (28,520) 4,775 - 5,934 (11,212) (38,825) 19,070 $ 1,315,076 19,070 15,697 $ 71,116 $ 1,160,149 15,697 $ 57,314 (a) Exchange-traded derivative balances that relate to futures contracts are settled daily. (b) Included cash collateral netted of $64.2 billion and $52.1 billion related to OTC and OTC-cleared derivatives at December 31, 2014, and 2013, respectively. In addition to the cash collateral received and transferred that is presented on a net basis with net derivative receivables and payables, the Firm receives and transfers additional collateral (financial instruments and cash). These amounts mitigate counterparty credit risk associated with the Firm's derivative instruments but are not eligible for net presentation, because (a) the collateral is comprised of non-cash financial instruments (generally U.S. government and agency securities and other G7 government bonds), (b) the amount of collateral held or transferred exceeds the fair value exposure, at the individual counterparty level, as of the date presented, or (c) the collateral relates to derivative receivables or payables where an appropriate legal opinion has not been either sought or obtained. JPMorgan Chase & Co./2014 Annual Report $ (122,152) 209 41,617 52,046 $ 1,144,452 $ (1,102,835) (b) $ $ 1,296,006 $ (1,243,960) (b) $ (26,530) 6,250 50,644 (39,935) 10,709 25,129 (13,211) 11,918 45,075 21,993 6,675 1,155 7,830 18,486 43,615 (15,344) (28,555) 3,142 15,060 12,367 34,360 (15,318) $ (2,645,848) $ type $ (22,338) 2,517 2,563 918 1,801 1,556 (4,975) 2,654 1,880 Credit(c) 16,420 $ 4,002 $ 1,362 $ 284 Interest rate (b) Principal transactions (a) 2,455 1,663 2,083 2,365 Notes to consolidated financial statements (195,378) 211,798 Total foreign exchange contracts Exchange-traded (a) 2 10,991 Trading revenue by instrument (144,119) (59) Principal transactions revenue consists of realized and unrealized gains and losses on derivatives and other instruments (including those accounted for under the fair value option) used in client-driven market-making activities and on private equity investments. In connection with its client-driven market-making activities, the Firm transacts in debt and equity instruments, derivatives and commodities (including physical commodities inventories and financial instruments that reference commodities). 771 802 1,507 4,765 9,339 9,024 Principal transactions revenue also includes realized and unrealized gains and losses related to hedge accounting and specified risk-management activities, including: (a) certain derivatives designated in qualifying hedge accounting relationships (primarily fair value hedges of commodity and foreign exchange risk), (b) certain derivatives used for specific risk management purposes, primarily to mitigate credit risk, foreign exchange risk and commodity risk, and (c) other derivatives, including the synthetic credit portfolio. For further information on the income statement classification of gains and losses from derivatives activities, see Note 6. 59,156 5,808 Total investment banking fees $ 1,571 $ 1,499 $ 1,026 2012 2013 2014 Year ended December 31, (in millions) The following table presents the components of investment banking fees. This revenue category includes equity and debt underwriting and advisory fees. Underwriting fees are recognized as revenue when the Firm has rendered all services to the issuer and is entitled to collect the fee from the issuer, as long as there are no other contingencies associated with the fee. Underwriting fees are net of syndicate expense; the Firm recognizes credit arrangement and syndication fees as revenue after satisfying certain retention, timing and yield criteria. Advisory fees are recognized as revenue when the related services have been performed and the fee has been earned. Investment banking fees Note 7 - Noninterest revenue Notes to consolidated financial statements 215 JPMorgan Chase & Co./2014 Annual Report (a) The ratings scale is primarily based on external credit ratings defined by S&P and Moody's. (b) The prior period amounts have been revised. This revision had no impact on the Firm's Consolidated balance sheets or its results of operations. (c) Amounts are shown on a gross basis, before the benefit of legally enforceable master netting agreements and cash collateral received by the Firm. $ (5,664) (b) $ 26,066 (b) (16,674) 10,752 $ 36,818 purchase, sale, transport and storage of power, gas, liquefied natural gas, coal, crude oil and refined products. Physical commodities inventories are generally carried at the lower of cost or market (market approximates fair value) subject to any applicable fair value hedge accounting adjustments, with realized gains and losses and unrealized losses recorded in principal transactions revenue. The following table presents all realized and unrealized gains and losses recorded in principal transactions revenue. This table excludes interest income and interest expense on trading assets and liabilities, which are an integral part of the overall performance of the Firm's client-driven market- making activities. See Note 8 for further information on interest income and interest expense. Trading revenue is presented primarily by instrument type. The Firm's client- driven market-making businesses generally utilize a variety of instrument types in connection with their market-making and related risk-management activities; accordingly, the trading revenue presented in the table below is not representative of the total revenue of any individual line of business. Year ended December 31, (in millions) Underwriting 2012 2013 2014 1,492 1,318 1,631 Advisory $ 6,542 $ 6,354 $ 4,316 4,911 Total underwriting 3,290 3,537 3,340 Debt Equity 5,036 The following tables present information regarding certain financial instrument collateral received and transferred as of December 31, 2014 and 2013, that is not eligible for net presentation under U.S. GAAP. The collateral included in these tables relates only to the derivative instruments for which appropriate legal opinions have been obtained; excluded are (i) additional collateral that exceeds the fair value exposure and (ii) all collateral related to derivative instruments where an appropriate legal opinion has not been either sought or obtained. (c) The Firm did not experience any forecasted transactions that failed to occur for the years ended December 31, 2014, 2013 or 2012. December 31, (in millions) Hedge ineffectiveness(d) Excluded components(e) $ 2,106 $ 8,279 49 (801) $ (8,532) 145 1,305 $ 131 $ 1,174 (253) 194 - (253) 42 152 Income statement impact due to: 10,434 $ (9,188) $ Total income statement impact Derivatives Commodity (c) Total Year ended December 31, 2013 (in millions) Contract type Interest rate (a) Foreign exchange (b) Commodity (c) Total Year ended December 31, 2012 (in millions) Contract type Interest rate (a) Foreign exchange (b) Commodity (c) Total Gains/(losses) recorded in income Hedged items 1,246 $ 173 This revenue category includes fees from loan commitments, standby letters of credit, financial guarantees, deposit-related fees in lieu of compensating balances, cash management-related activities or transactions, deposit accounts and other loan-servicing activities. These fees are recognized over the period in which the related service is provided. Lending- and deposit-related fees JPMorgan Chase & Co./2014 Annual Report 216 (f) Includes revenue on private equity investments held in the Private Equity business within Corporate, as well as those held in other business segments. (e) During 2013, the Firm implemented a FVA framework in order to incorporate the impact of funding into its valuation estimates for OTC derivatives and structured notes. As a result, the Firm recorded a $1.5 billion loss in principal transactions revenue in 2013, reported in the CIB. This reflected an industry migration towards incorporating the cost of unsecured funding in the valuation of such instruments. (d) Commodity derivatives are frequently used to manage the Firm's risk exposure to its physical commodities inventories. For gains/(losses) related to commodity fair value hedges, see Note 6. (b) Includes a pretax gain of $665 million for the year ended December 31, 2012, reflecting the recovery on a Bear Stearns-related subordinated loan. (c) Includes $5.8 billion of losses incurred by CIO from the synthetic credit portfolio for the six months ended June 30, 2012, and $449 million of losses incurred by CIO from the retained index credit derivative positions for the three months ended September 30, 2012; and losses incurred by CIB from the synthetic credit portfolio. (a) Prior to the second quarter of 2014, trading revenue was presented by major underlying type of risk exposure, generally determined based upon the business primarily responsible for managing that risk exposure. Prior period amounts have been revised to conform with the current period presentation. This revision had no impact on the Firm's Consolidated balance sheets or results of operations. $ 10,531 $ 10,141 $ 5,536 Total trading revenue (e) Private equity gains(f) Principal transactions Commodity (d) Equity Foreign exchange In the financial commodity markets, the Firm transacts in OTC derivatives (e.g., swaps, forwards, options) and exchange-traded derivatives that reference a wide range of underlying commodities. In the physical commodity markets, the Firm primarily purchases and sells precious and base metals and may hold other commodities inventories under financing and other arrangements with clients. Prior to the 2014 sale of certain parts of its physical commodity business, the Firm also engaged in the Asset management, administration and commissions This revenue category includes fees from investment management and related services, custody, brokerage services, insurance premiums and commissions, and other products. These fees are recognized over the period in which the related service is provided. Performance-based fees, which are earned based on exceeding certain benchmarks or other performance targets, are accrued and recognized at the end of the performance period in which the target is met. The Firm has contractual arrangements with third parties to provide certain services in connection with its asset management activities. Amounts paid to third- party service providers are predominantly expensed, such that asset management fees are recorded gross of payments made to third parties. The following table presents components of asset management, administration and commissions. Year ended December 31, (in millions) 2014 $ 1,073 Gains/(losses) recorded in income Income statement impact due to: Total income statement Derivatives Hedged items Foreign exchange (b) impact Excluded components(e) $ (3,469) $ 4,851 $ 1,382 $ (132) $ Hedge ineffectiveness(d) Interest rate (a) Contract type Year ended December 31, 2014 (in millions) $ Net derivative payables 52,046 $ Collateral not nettable on the Consolidated Net balance sheets amount(c) (10,505) (a) $41,541 Net derivative payables $ 41,617 $ 2013 Collateral not nettable on the Consolidated balance sheets Net amount(c) (6,873) (a) $ 34,744 (a) Represents liquid security collateral as well as cash collateral held at third party custodians. For some counterparties, the collateral amounts of financial instruments may exceed the derivative receivables and derivative payables balances. Where this is the case, the total amount reported is limited to the net derivative receivables and net derivative payables balances with that counterparty. (b) Derivative payable collateral relates only to OTC and OTC-cleared derivative instruments. Amounts exclude collateral transferred related to exchange-traded derivative instruments. (c) Net amount represents exposure of counterparties to the Firm. Liquidity risk and credit-related contingent features $ Derivative payables with appropriate legal opinions December 31, (in millions) 2014 $ 37,611 Derivative receivables with appropriate legal opinions $ Derivative payable collateral(b) 2014 Net derivative receivables Collateral not nettable on the Consolidated balance sheets Net exposure Net derivative receivables In addition to the specific market risks introduced by each derivative contract type, derivatives expose JPMorgan Chase to credit risk - the risk that derivative counterparties may fail to meet their payment obligations under the derivative contracts and the collateral, if any, held by the Firm proves to be of insufficient value to cover the payment obligation. It is the policy of JPMorgan Chase to actively pursue, where possible, the use of legally enforceable master netting arrangements and collateral agreements to mitigate derivative counterparty credit risk. The amount of derivative receivables reported on the Consolidated balance sheets is the fair value of the derivative contracts after giving effect to legally enforceable master netting agreements and cash collateral held by the Firm. While derivative receivables expose the Firm to credit risk, derivative payables expose the Firm to liquidity risk, as the derivative contracts typically require the Firm to post cash or securities collateral with counterparties as the fair value of the contracts moves in the counterparties' favor or upon specified downgrades in the Firm's and its subsidiaries' respective credit ratings. Certain derivative contracts also provide for termination of the contract, generally upon a downgrade of either the Firm or the counterparty, at the fair value of the derivative contracts. The following table shows the aggregate fair value of net derivative payables related to OTC and OTC-cleared derivatives that contain contingent collateral or termination features that may be triggered upon a ratings downgrade, and the associated collateral the Firm has posted in the normal course of business, at December 31, 2014 and 2013. 58,258 $ (a) $ 42,064 $ 50,025 $ 2013 Collateral not nettable on the Consolidated balance sheets Net exposure (12,414) (a) (16,194) Derivative receivable collateral OTC and OTC-cleared derivative payables containing downgrade triggers 2014 366 3,331 $ 1,388 2013 Single-notch Two-notch downgrade downgrade 952 $ 540 (544,671) 3,244 876 The following tables provide information related to gains and losses recorded on derivatives based on their hedge accounting designation or purpose. Fair value hedge gains and losses The following tables present derivative instruments, by contract type, used in fair value hedge accounting relationships, as well as pretax gains/(losses) recorded on such derivatives and the related hedged items for the years ended December 31, 2014, 2013 and 2012, respectively. The Firm includes gains/(losses) on the hedging derivative and the related hedged item in the same line item in the Consolidated statements of income. 1,046 $ Single-notch Two-notch downgrade downgrade 2014 Impact of derivatives on the Consolidated statements of income Aggregate fair value of net derivative payables Collateral posted 2013 32,303 $ 27,585 24,631 20,346 The following table shows the impact of a single-notch and two-notch downgrade of the long-term issuer ratings of JPMorgan Chase & Co. and its subsidiaries, predominantly JPMorgan Chase Bank, National Association ("JPMorgan Chase Bank, N.A."), at December 31, 2014 and 2013, related to OTC and OTC-cleared derivative contracts with contingent collateral or termination features that may be triggered upon a ratings downgrade. Derivatives contracts generally require additional collateral to be posted or terminations to be triggered when the predefined threshold rating is breached. A downgrade by a single rating agency that does not result in a rating lower than a preexisting corresponding rating provided by another major rating agency will generally not result in additional collateral, except in certain instances in which additional initial margin may be required upon a ratings downgrade, or termination payment requirements. The liquidity impact in the table is calculated based upon a downgrade below the lowest current rating of the rating agencies referred to in the derivative contract. December 31, (in millions) 210 Liquidity impact of downgrade triggers on OTC and OTC-cleared derivatives December 31, (in millions) Amount of additional collateral to be posted upon downgrade (a) $ Amount required to settle contracts with termination triggers upon downgrade (b) (a) Includes the additional collateral to be posted for initial margin. (b) Amounts represent fair value of derivative payables, and do not reflect collateral posted. JPMorgan Chase & Co./2014 Annual Report (140,540) Total Noninvestment-grade $ 9,169 $ 8,044 $ All other asset management fees (b) 477 505 Total asset management fees 9,646 8,549 6,744 357 7,101 Total administration fees (c) 2,179 2,101 2,135 Commissions and other fees Brokerage commissions 2,270 2,321 All other commissions and fees (c) (b) Represents fees for services that are ancillary to investment management services, such as commissions earned on the sales or distribution of mutual funds to clients. Represents fees earned from managing assets on behalf of Firm clients, including investors in Firm-sponsored funds and owners of separately managed investment accounts. $ 15,931 $ 15,106 $ 13,868 commissions (a) Investment management fees(a) administration and 2,331 2,301 4,632 4,456 4,106 Total commissions and fees 2,135 1,836 Total asset management, Predominantly includes fees for custody, securities lending, funds services and securities clearance. Asset management fees 2013 1,131 (2,530) 2,925 (3,027) $ 1,879 (1,238) $ $ Excluded components(e) Hedge ineffectiveness(d) Income statement impact due to: impact Derivatives Hedged items Total income statement Gains/(losses) recorded in income 425 $ 1,514 $ (1,096) 485 (4,080) $ 864 (1,304) (232) (232) 2012 (819) (857) 4,411 $ 331 $ (94) 38 641 (102) (1,399) Mortgage fees and related income Card income Securities borrowed (c) (501) (127) Deposits with banks 1,157 918 555 Other assets (d) 663 538 Total interest income (b) 51,531 52,669 259 55,953 Interest expense Interest-bearing deposits 1,633 Total interest expense (b) 405 by consolidated VIES Beneficial interests issued 1,678 6,062 5,007 2,442 4,409 1,798 1,450 liabilities (b)(e) Short-term and other 2,655 2,067 Long-term debt This revenue category primarily reflects CCB's Mortgage Production and Mortgage Servicing revenue, including fees and income derived from mortgages originated with the intent to sell; mortgage sales and servicing including losses related to the repurchase of previously sold loans; the impact of risk-management activities associated with the mortgage pipeline, warehouse loans and MSRs; and revenue related to any residual interests held from mortgage securitizations. This revenue category also includes gains and losses on sales and lower of cost or fair value adjustments for mortgage loans held-for-sale, as well as changes in fair value for mortgage loans originated with the intent to sell and measured at fair value under the fair value option. Changes in the fair value of CCB MSRS are reported in mortgage fees and related income. Net interest income from mortgage loans is recorded in interest income. For a further discussion of MSRs, see Note 17. 1,940 under resale agreements This revenue category includes interchange income from credit and debit cards and net fees earned from processing credit card transactions for merchants. Card income is recognized as earned. Cost related to rewards programs is recorded when the rewards are earned by the customer and presented as a reduction to interchange income. Annual fees and direct loan origination costs are deferred and recognized on a straight-line basis over a 12-month period. Credit card revenue sharing agreements The Firm has contractual agreements with numerous co- brand partners and affinity organizations (collectively, "partners"), which grant the Firm exclusive rights to market to the customers or members of such partners. These partners endorse the credit card programs and provide their customer and member lists to the Firm, and they may also conduct marketing activities and provide awards under the various credit card programs. The terms of these agreements generally range from three to ten years. The Firm typically makes incentive payments to the partners based on new account originations, charge volumes and the cost of the partners' marketing activities and awards. Payments based on new account originations are accounted for as direct loan origination costs. Payments to partners based on sales volumes are deducted from interchange income as the related revenue is earned. Payments based on marketing efforts undertaken by the partners are expensed by the Firm as incurred and reported as noninterest expense. Other income Included in other income is operating lease income of $1.7 billion, $1.5 billion and $1.3 billion for the years ended December 31, 2014, 2013 and 2012, respectively. Additionally, included in other income for the year ended December 31, 2013, is a net pretax gain of approximately $1.3 billion, from the sale of Visa B Shares. JPMorgan Chase & Co./2014 Annual Report 217 Notes to consolidated financial statements Note 8 - Interest income and Interest expense Interest income and interest expense are recorded in the Consolidated statements of income and classified based on the nature of the underlying asset or liability. Interest income and interest expense includes the current-period interest accruals for financial instruments measured at fair value, except for financial instruments containing embedded derivatives that would be separately accounted for in accordance with U.S. GAAP absent the fair value option election; for those instruments, all changes in fair value, including any interest elements, are reported in principal transactions revenue. For financial instruments that are not measured at fair value, the related interest is included within interest income or interest expense, as applicable. Details of interest income and interest expense were as follows. Year ended December 31, (in millions) 2014 2013 2012 $ 35,832 7,231 708 7,939 8,929 (3) Interest income Loans securities purchased Federal funds sold and 8,099 7,312 Trading assets (b) 7,812 1,642 9,040 $ 33,489 6,916 896 1,423 Non-taxable securities(a) 7,617 Taxable securities 32,218 Total securities 7,897 (28) 669 Total income statement impact recorded directly Total change effective Hedge ineffectiveness reclassified from AOCI to income Derivatives - effective portion Gains/(losses) recorded in income and other comprehensive income/(loss) (c) Year ended December 31, 2012 (424) $ (525) $ $ (101) (457) 33 $ (565) 40 Total change recorded directly in income (d) Total income statement impact portion recorded in OCI in OCI for period portion (108) 7 $ (101) $ $ (108) 7 $ $ effective recorded in OCI in income(d) (b) Primarily consists of hedges of the foreign currency risk of non-U.S. dollar-denominated revenue and expense. The income statement classification of gains and losses follows the hedged item - primarily noninterest revenue and compensation expense. (a) Primarily consists of benchmark interest rate hedges of LIBOR-indexed floating-rate assets and floating-rate liabilities. Gains and losses were recorded in net interest income. 113 $ 141 $ 33 $ 5 $ 28 $ 97 128 31 - 16 (in millions) Contract type Interest rate (a) Foreign exchange (b) Total $ in OCI for period (3) 31 5 $ 2 $ 13 $ $ $ Derivatives - Derivatives - effective portion reclassified from AOCI to income income(d) AOCI to income Contract type (in millions) recorded directly in effective Derivatives - Hedge ineffectiveness Gains/(losses) recorded in income and other comprehensive income/(loss) (c) Derivatives - effective portion reclassified from Year ended December 31, 2014 The following tables present derivative instruments, by contract type, used in cash flow hedge accounting relationships, and the pretax gains/(losses) recorded on such derivatives, for the years ended December 31, 2014, 2013 and 2012, respectively. The Firm includes the gain/(loss) on the hedging derivative and the change in cash flows on the hedged item in the same line item in the Consolidated statements of income. Cash flow hedge gains and losses Notes to consolidated financial statements 211 JPMorgan Chase & Co./2014 Annual Report (e) The assessment of hedge effectiveness excludes certain components of the changes in fair values of the derivatives and hedged items such as forward points on foreign exchange forward contracts and time values. (102) 107 (1,506) $ (6,795) $ 5,935 $ Total income statement impact (860) $ $ (939) (a) Primarily consists of hedges of the benchmark (e.g., London Interbank Offered Rate ("LIBOR")) interest rate risk of fixed-rate long-term debt and AFS securities. Gains and losses were recorded in net interest income. The current presentation excludes accrued interest. (b) Primarily consists of hedges of the foreign currency risk of long-term debt and AFS securities for changes in spot foreign currency rates. Gains and losses related to the derivatives and the hedged items, due to changes in foreign currency rates, were recorded in principal transactions revenue and net interest income. (c) Consists of overall fair value hedges of physical commodities inventories that are generally carried at the lower of cost or market (market approximates fair value). Gains and losses were recorded in principal transactions revenue. (d) Hedge ineffectiveness is the amount by which the gain or loss on the designated derivative instrument does not exactly offset the gain or loss on the hedged item attributable to the hedged risk. 79 Hedge ineffectiveness portion recorded in OCI Interest rate (a) Gains/(losses) recorded in income and other comprehensive income/(loss) (c) 74 $ 98 $ 24 $ $ 24 $ (169) (91) 78 78 243 $ 189 Foreign exchange (b) Total Year ended December 31, 2013 (in millions) Contract type Interest rate (a) Total change in OCI for period Foreign exchange (b) $ (54) $ $ (54) $ Total (d) Hedge ineffectiveness is the amount by which the cumulative gain or loss on the designated derivative instrument exceeds the present value of the cumulative expected change in cash flows on the hedged item attributable to the hedged risk. 478 9,350 43,634 19,475 2,110,144 9,881 38,106 (40) (40) 3,704 $ 2,110,144 $ 9,841 $ 41,810 Maximum payout/Notional amount Net Protection purchased protection with identical Protection sold Net derivative payables on the Consolidated balance sheets Gross derivative payables Amounts netted Amounts netted 2013 (11,233) 2014 U.S. GAAP nettable derivative payables December 31, (in millions) The following table presents, as of December 31, 2014 and 2013, the gross and net derivative payables by contract and settlement type. Derivative payables have been netted on the Consolidated balance sheets against derivative receivables and cash collateral receivables from the same counterparty with respect to derivative contracts for which the Firm has obtained an appropriate legal opinion with respect to the master netting agreement. Where such a legal opinion has not been either sought or obtained, the payables are not eligible under U.S. GAAP for netting on the Consolidated balance sheets, and are shown separately in the table below. Other protection purchased(e) (sold)/ purchased (d) underlyings(c) Interest rate contracts: Gross derivative payables 32,048 21,114 $ Credit-related notes A credit-related note is a funded credit derivative where the issuer of the credit-related note purchases from the note investor credit protection on a reference entity or an index. Under the contract, the investor pays the issuer the par value of the note at the inception of the transaction, and in return, the issuer pays periodic payments to the investor, based on the credit risk of the referenced entity. The issuer also repays the investor the par value of the note at maturity unless the reference entity experiences a specified credit event (or one of the entities that makes up a reference index). If a credit event occurs, the issuer is not obligated to repay the par value of the note, but rather, the issuer pays the investor the difference between the par value of the note and the fair value of the defaulted reference obligation at the time of settlement. Neither party to the credit-related note has recourse to the defaulting reference entity. For a further discussion of credit-related notes, see Note 16. The following tables present a summary of the notional amounts of credit derivatives and credit-related notes the Firm sold and purchased as of December 31, 2014 and 2013. Upon a credit event, the Firm as a seller of protection would typically pay out only a percentage of the full notional amount of net protection sold, as the amount actually required to be paid on the contracts takes into account the recovery value of the reference obligation at the time of settlement. The Firm manages the credit risk on contracts to sell protection by purchasing protection with identical or similar underlying reference entities. Other purchased protection referenced in the following tables includes credit derivatives bought on related, but not identical, reference positions (including indices, portfolio coverage and other reference points) as well as protection purchased through credit-related notes. 214 JPMorgan Chase & Co./2014 Annual Report The Firm does not use notional amounts of credit derivatives as the primary measure of risk management for such derivatives, because the notional amount does not take into account the probability of the occurrence of a credit event, the recovery value of the reference obligation, or related cash instruments and economic hedges, each of which reduces, in the Firm's view, the risks associated with such derivatives. Total credit derivatives and credit-related notes December 31, 2014 (in millions) Credit derivatives Credit default swaps Other credit derivatives (a) Total credit derivatives Credit-related notes Total December 31, 2013 (in millions) Credit derivatives Credit default swaps $ $ 2,078,096 $ (2,100,303) $ (2,056,982) (43,281) (2,100,263) purchased (e) Other protection 18,631 Net protection (sold)/ purchased (d) Protection sold Protection purchased Maximum payout/Notional amount Credit-related notes Total credit derivatives Other credit derivatives (a) with identical underlyings(c) For both single-name CDS contracts and index CDS contracts, upon the occurrence of a credit event, under the terms of a CDS contract neither party to the CDS contract has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value of the reference obligation at settlement of the credit derivative contract, also known as the recovery value. The protection purchaser does not need to hold the debt instrument of the underlying reference entity in order to receive amounts due under the CDS contract when a credit event occurs. on the Consolidated balance sheets OTC >5 years Total notional amount Fair value of receivables(c) Fair value of payables(c) Net fair value Risk rating of reference entity Investment-grade Noninvestment-grade $ (323,398) (157,281) Total $ (480,679) $ (1,118,293) (396,798) $ (1,515,091) $ (79,486) (25,047) $ (104,533) $ (1,521,177) (579,126) $ (2,100,303) $ $ 25,767 20,677 46,444 $ (368,712) (b) $ (1,469,773) (b) $ (93,209) (b) $ (1,931,694) (b) Investment-grade Risk rating of reference entity Net fair value Fair value of payables(c) Fair value of receivables(c) 1-5 years Total notional amount 1-5 years <1 year (in millions) December 31, 2013 $19,453 (1,778) $ 17,675 $ (6,314) (22,455) $ (28,769) >5 years Net derivative payables <1 year December 31, 2014 OTC-cleared Exchange-traded (a) Total interest rate contracts Credit contracts: OTC $ (2,601,581) (44,137) (b) (2,645,718) $ 2,610,198 45,921 2,656,119 $ 8,617 $ 8,722 1,784 20,480 (b) 10,401 29,202 The following tables summarize the notional amounts by the ratings and maturity profile, and the total fair value, of credit derivatives as of December 31, 2014 and 2013, where JPMorgan Chase is the seller of protection. The maturity profile is based on the remaining contractual maturity of the credit derivative contracts. The ratings profile is based on the rating of the reference entity on which the credit derivative contract is based. The ratings and maturity profile of credit derivatives and credit-related notes where JPMorgan Chase is the purchaser of protection are comparable to the profile reflected below. Protection sold - credit derivatives and credit-related notes ratings (a)/maturity profile (e) Represents protection purchased by the Firm on referenced instruments (single-name, portfolio or index) where the Firm has not sold any protection on the identical reference instrument. (c) Represents the total notional amount of protection purchased where the underlying reference instrument is identical to the reference instrument on protection sold; the notional amount of protection purchased for each individual identical underlying reference instrument may be greater or lower than the notional amount of protection sold. (d) Does not take into account the fair value of the reference obligation at the time of settlement, which would generally reduce the amount the seller of protection pays to the buyer of protection in determining settlement value. (a) Other credit derivatives predominantly consists of credit swap options. (b) The prior period amounts have been revised. This revision had no impact on the Firm's Consolidated balance sheets or its results of operations. Total 31,922 (in millions) 10,271 $ 2,656,119 $ $ (2,645,848) 2,720 (130) (130) $ Net interest income Credit derivatives may reference the credit of either a single reference entity ("single-name") or a broad-based index. The Firm purchases and sells protection on both single- name and index-reference obligations. Single-name CDS and index CDS contracts are typically OTC-cleared derivative contracts. Single-name CDS are used to manage the default risk of a single reference entity, while index CDS contracts are used to manage the credit risk associated with the broader credit markets or credit market segments. Like the S&P 500 and other market indices, a CDS index comprises a portfolio of CDS across many reference entities. New series of CDS indices are periodically established with a new underlying portfolio of reference entities to reflect changes in the credit markets. If one of the reference entities in the index experiences a credit event, then the reference entity that defaulted is removed from the index. CDS can also be referenced against specific portfolios of reference names or against customized exposure levels based on specific client demands: for example, to provide protection against the first $1 million of realized credit losses in a $10 million portfolio of exposure. Such structures are commonly known as tranche CDS. Notes to consolidated financial statements (906,900) 13,788 822,548 (812,071) 10,477 OTC-cleared 65,432 9,398 (64,904) 528 65,223 (63,671) 1,552 (9,398) 16,506 (16,450) 56 Total credit contracts 155,110 16,420 (195,312) (66) 66 OTC-cleared 211,732 920,688 OTC 1,608 (80,121) 81,729 528 (74,302) 74,830 Foreign exchange contracts: 61 - 9,769 Provision for credit losses 3,139 43,319 225 648 11,043 44,910 3,385 Net interest income after provision for credit losses $ 40,495 $ 43,094 $ 41,525 (a) Represents securities which are tax exempt for U.S. Federal Income Tax purposes. (b) Prior period amounts have been reclassified to conform with the current period presentation. (c) Negative interest income for the years ended December 31, 2014, 2013 and 2012, is a result of increased client-driven demand for certain securities combined with the impact of low interest rates; the offset of this matched book activity is reflected as lower net interest expense reported within short-term and other liabilities. (d) Largely margin loans. (e) Includes brokerage customer payables. Note 9 - Pension and other postretirement employee benefit plans The Firm's defined benefit pension plans and its other postretirement employee benefit (“OPEB") plans are accounted for in accordance with U.S. GAAP for retirement benefits. Defined benefit pension plans The Firm has a qualified noncontributory U.S. defined benefit pension plan that provides benefits to substantially all U.S. employees. The U.S. plan employs a cash balance formula in the form of pay and interest credits to determine the benefits to be provided at retirement, based on years of service and eligible compensation (generally base pay capped at $100,000 annually; effective January 1, 2015, in addition to base pay, eligible compensation will include certain other types of variable incentive compensation capped at $100,000 annually). Employees begin to accrue plan benefits after completing one year of service, and benefits generally vest after three years of service. The Firm also offers benefits through defined benefit pension plans to qualifying employees in certain non-U.S. locations based on factors such as eligible compensation, age and/or years of service. It is the Firm's policy to fund the pension plans in amounts sufficient to meet the requirements under applicable laws. The Firm does not anticipate at this time any contribution to the U.S. defined benefit pension plan in 2015. The 2015 contributions to the non-U.S. defined benefit pension plans are expected to be $47 million of which $31 million are contractually required. $ (458,081) (353,990) 354,698 1,268 (397,250) 467,850 $ 708 $ 522,170 $ (509,650) 398,518 JPMorgan Chase & Co./2014 Annual Report 218 JPMorgan Chase currently provides two qualified defined contribution plans in the U.S. and other similar arrangements in certain non-U.S. locations, all of which are administered in accordance with applicable local laws and regulations. The most significant of these plans is The JPMorgan Chase 401(k) Savings Plan (the “401(k) Savings Plan"), which covers substantially all U.S. employees. Employees can contribute to the 401(k) Savings Plan on a pretax and/or Roth 401(k) after-tax basis. The JPMorgan Chase Common Stock Fund, which is an investment option under the 401(k) Savings Plan, is a nonleveraged employee stock ownership plan. Defined contribution plans JPMorgan Chase also has a number of defined benefit pension plans that are not subject to Title IV of the Employee Retirement Income Security Act. The most significant of these plans is the Excess Retirement Plan, pursuant to which certain employees previously earned pay credits on compensation amounts above the maximum stipulated by law under a qualified plan; no further pay credits are allocated under this plan. The Excess Retirement Plan had an unfunded projected benefit obligation ("PBO") in the amount of $257 million and $245 million, at December 31, 2014 and 2013, respectively. 12,520 Credit default swaps Over the next 12 months, the Firm expects that $33 million (after-tax) of net losses recorded in AOCI at December 31, 2014, related to cash flow hedges will be recognized in income. The maximum length of time over which forecasted transactions are hedged is 9 years, and such transactions primarily relate to core lending and borrowing activities. JPMorgan Chase & Co./2014 Annual Report Contract type Interest rate (a) $ 2,308 $ 617 $ Credit(b) (58) (142) 5,353 (175) Foreign exchange(c) (7) 1 47 Commodity(d) 156 178 94 213 JPMorgan Chase & Co./2014 Annual Report Credit derivatives are financial instruments whose value is derived from the credit risk associated with the debt of a third-party issuer (the reference entity) and which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Credit derivatives expose the protection purchaser to the creditworthiness of the protection seller, as the protection seller is required to make payments under the contract when the reference entity experiences a credit event, such as a bankruptcy, a failure to pay its obligation or a restructuring. The seller of credit protection receives a premium for providing protection but has the risk that the underlying instrument referenced in the contract will be subject to a credit event. The Firm is both a purchaser and seller of protection in the credit derivatives market and uses these derivatives for two primary purposes. First, in its capacity as a market-maker, the Firm actively manages a portfolio of credit derivatives by purchasing and selling credit protection, predominantly on corporate debt obligations, to meet the needs of customers. Second, as an end-user, the Firm uses credit derivatives to manage credit risk associated with lending exposures (loans and unfunded commitments) and derivatives counterparty exposures in the Firm's wholesale businesses, and to manage the credit risk arising from certain financial instruments in the Firm's market-making businesses. Following is a summary of various types of credit derivatives. The Firm makes markets in derivatives in order to meet the needs of customers and uses derivatives to manage certain risks associated with net open risk positions from the Firm's market-making activities, including the counterparty credit risk arising from derivative receivables. All derivatives not included in the hedge accounting or specified risk management categories above are included in this category. Gains and losses on these derivatives are primarily recorded in principal transactions revenue. See Note 7 for information on principal transactions revenue. Credit derivatives Gains and losses on derivatives related to market-making activities and other derivatives (d) Primarily relates to commodity derivatives used to mitigate energy price risk associated with energy-related contracts and investments. Gains and losses were recorded in principal transactions revenue. (in millions) (c) Primarily relates to hedges of the foreign exchange risk of specified foreign currency-denominated assets and liabilities. Gains and losses were recorded in principal transactions revenue. (a) Primarily represents interest rate derivatives used to hedge the interest rate risk inherent in the mortgage pipeline, warehouse loans and MSRs, as well as written commitments to originate warehouse loans. Gains and losses were recorded predominantly in mortgage fees and related income. 5,319 654 $ 2,399 $ $ Total (b) Relates to credit derivatives used to mitigate credit risk associated with lending exposures in the Firm's wholesale businesses. These derivatives do not include credit derivatives used to mitigate counterparty credit risk arising from derivative receivables, which is included in gains and losses on derivatives related to market-making activities and other derivatives. Gains and losses were recorded in principal transactions revenue. 212 2012 2014 Net investment hedge gains and losses The following table presents hedging instruments, by contract type, that were used in net investment hedge accounting relationships, and the pretax gains/(losses) recorded on such instruments for the years ended December 31, 2014, 2013 and 2012. Gains/(losses) recorded in income and other comprehensive income/(loss) Year ended December 31, (in millions) Foreign exchange derivatives 2014 2013 2012 Excluded components Excluded components recorded directly in income(a) Effective portion recorded in OCI recorded directly in income(a) Effective portion recorded in OCI Excluded components recorded Derivatives gains/(losses) recorded in income Year ended December 31, The following table presents pretax gains/(losses) recorded on a limited number of derivatives, not designated in hedge accounting relationships, that are used to manage risks associated with certain specified assets and liabilities, including certain risks arising from the mortgage pipeline, warehouse loans, MSRs, wholesale lending exposures, AFS securities, foreign currency-denominated liabilities, and commodities-related contracts and investments. Gains and losses on derivatives used for specified risk management purposes (a) Certain components of hedging derivatives are permitted to be excluded from the assessment of hedge effectiveness, such as forward points on foreign exchange forward contracts. Amounts related to excluded components are recorded in current-period income. The Firm measures the ineffectiveness of net investment hedge accounting relationships based on changes in spot foreign currency rates, and therefore there was no significant ineffectiveness for net investment hedge accounting relationships during 2014, 2013 and 2012. $(82) 2013 $(306) $(383) $1,698 $(448) portion recorded in OCI directly in income(a) Effective $773 Derivatives - The Firm's U.S. OPEB plan was partially funded with COLI policies of $1.9 billion and $1.7 billion at December 31, 2014 and 2013, respectively, which were classified in level 3 of the valuation hierarchy. 228 (a) 100% 100% 100% 100% 100% JPMorgan Chase & Co./2014 Annual Report 100% 100% 100% Total 1 1 1 23 Debt securities primarily include corporate debt, U.S. federal, state, local and non-U.S. government, and mortgage-backed securities. (b) Alternatives primarily include limited partnerships. 19 (c) Represents the U.S. OPEB plan only, as the U.K. OPEB plan is unfunded. 223 1,969 192 173 (126) 2,208 558 29 36 (90) 533 U.S. defined benefit pension plans Pension and OPEB plan assets and liabilities measured at fair value For information on fair value measurements, including descriptions of level 1, 2, and 3 of the fair value hierarchy and the valuation methods employed by the Firm, see Note 3. Fair value measurement of the plans' assets and liabilities Notes to consolidated financial statements JPMorgan Chase & Co./2014 Annual Report Total limited partnerships 0-35 - 25% 31% 0-80% Debt securities(a) 2013 % of plan assets 2014 Target Allocation 2013 % of plan assets 2014 Target Allocation 2013 % of plan assets 2014 Target Allocation December 31, Asset category OPEB plans (c) 62% Alternatives(b) 61% 0-85 4 4 0-10 Real estate 50 50 30-70 50% 50% 30-70% 63% 36 38 37 48 46 Equity securities Real assets Real estate Private equity 128 $ 87 87 $ $ value Level 2 Level 1 Total fair Total fair value Level 3 Level 2 Level 1 Consumer goods Capital equipment $ Equity securities: 1 $ 1,249 279 785 7 778 Banks and finance companies 282 32 250 1,206 8 1,198 120 24 96 1,249 129 Cash and cash equivalents (in millions) December 31, 2014 $ 4 $ $ $ 1 3 48 Hedge funds 718 193 (180) (662) 8 77 4 $ Limited partnerships: Common/collective trust funds Non-U.S. defined benefit pension plans (i) 225 Notes to consolidated financial statements Changes in level 3 fair value measurements using significant unobservable inputs Year ended December 31, 2014 (in millions) Actual return on plan assets Fair value, January 1, 2014 Non-U.S. Realized gains/(losses) Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2014 U.S. defined benefit pension plans Equities Unrealized gains/(losses) U.S. Defined benefit pension plans The following table presents the weighted-average asset allocation of the fair values of total plan assets at December 31 for the years indicated, as well as the respective approved range/target allocation by asset category, for the Firm's U.S. and non- U.S. defined benefit pension and OPEB plans. 2014 U.S. Assumed for next year Health care cost trend rate: Rate of compensation increase OPEB plans Defined benefit pension plans Discount rate: December 31, Weighted-average assumptions used to determine benefit obligations Notes to consolidated financial statements 221 JPMorgan Chase & Co./2014 Annual Report The following tables present the weighted-average annualized actuarial assumptions for the projected and accumulated postretirement benefit obligations, and the components of net periodic benefit costs, for the Firm's significant U.S. and non-U.S. defined benefit pension and OPEB plans, as of and for the periods indicated. At December 31, 2014, the Firm decreased the discount rates used to determine its benefit obligations for the U.S. defined benefit pension and OPEB plans in light of current market interest rates, which will result in an increase in expense of approximately $139 million for 2015. The 2015 expected long-term rate of return on U.S. defined benefit pension plan assets and U.S. OPEB plan assets are 6.50% and 6.00%, respectively. For 2015, the initial health care benefit obligation trend assumption has been set at 6.00%, and the ultimate health care trend assumption and the year to reach the ultimate rate remains at 5.00% and 2017, respectively, unchanged from 2014. As of December 31, 2014, the interest crediting rate assumption and the assumed rate of compensation increase remained at 5.00% and 3.50%, respectively. 2013 In 2014, the Society of Actuaries ("SOA") completed a comprehensive review of mortality experience of uninsured private retirement plans in the U.S. In October 2014, the SOA published new mortality tables and a new mortality improvement scale that reflects improved life expectancies and an expectation that this trend will continue. The Firm has adopted the SOA's tables and projection scale, resulting in an estimated increase in PBO of $533 million. Non-U.S. 2013 5.00 6.50 6.00 Year when rate will reach ultimate Ultimate 2.75 -4.60 2.75 -4.20 3.50 3.50 4.90 4.10 1.10 4.40% 1.00 -3.60% 5.00% 4.00% 2014 rates implied by the Citigroup Pension Discount Curve published as of the measurement date. The discount rate for the U.K. defined benefit pension plan represents a rate of appropriate duration from the analysis of yield curves provided by our actuaries. The discount rate used in determining the benefit obligation under the U.S. defined benefit pension and OPEB plans was selected by reference to the yields on portfolios of bonds with maturity dates and coupons that closely match each of the plan's projected cash flows; such portfolios are derived from a broad-based universe of high-quality corporate bonds as of the measurement date. In years in which these hypothetical bond portfolios generate excess cash, such excess is assumed to be reinvested at the one-year forward For the U.K. defined benefit pension plans, which represent the most significant of the non-U.S. defined benefit pension plans, procedures similar to those in the U.S. are used to develop the expected long-term rate of return on plan assets, taking into consideration local market conditions and the specific allocation of plan assets. The expected long-term rate of return on U.K. plan assets is an average of projected long-term returns for each asset class. The return on equities has been selected by reference to the yield on long-term U.K. government bonds plus an equity risk premium above the risk-free rate. The expected return on "AA" rated long-term corporate bonds is based on an implied yield for similar bonds. The following table presents the actual rate of return on plan assets for the U.S. and non-U.S. defined benefit pension and OPEB plans. 35 5 $ - $ = 223 $ $ (2) (34) $ 37 $ 257 $ Non-U.S. U.S. Non-U.S. U.S. OPEB plans Defined benefit pension plans Year ended December 31, Actual rate of return: Defined benefit pension plans OPEB plans U.S. JPMorgan Chase's expected long-term rate of return for U.S. defined benefit pension and OPEB plan assets is a blended average of the investment advisor's projected long-term (10 years or more) returns for the various asset classes, weighted by the asset allocation. Returns on asset classes are developed using a forward-looking approach and are not strictly based on historical returns. Equity returns are generally developed as the sum of inflation, expected real earnings growth and expected long-term dividend yield. Bond returns are generally developed as the sum of inflation, real bond yield and risk spread (as appropriate), adjusted for the expected effect on returns from changing yields. Other asset-class returns are derived from their relationship to the equity and bond markets. Consideration is also given to current market conditions and the short- term portfolio mix of each plan. Plan assumptions NA NA 7.21 11.72% 3.74 23.80% 12.66% 5.62 17.69% 10.10 ΝΑ 5.00 15.95% 13.88 2012 2013 2014 Non-U.S. 2012 2013 2014 7.29% 9.84 31 2017 Weighted-average assumptions used to determine net periodic benefit costs 2017 2017 5.00 5.00 5.00 7.00 7.00 6.50 Year when rate will reach ultimate Ultimate Assumed for next year Health care cost trend rate: 2.75 -4.20 2.75 -4.10 2.75 -4.60 2017 4.00 The following table presents the effect of a one-percentage- point change in the assumed health care cost trend rate on JPMorgan Chase's accumulated postretirement benefit obligation. As of December 31, 2014, there was no material effect on total service and interest cost. 1-Percentage point increase Investments held by the Plans include financial instruments which are exposed to various risks such as interest rate, market and credit risks. Exposure to a concentration of credit risk is mitigated by the broad diversification of both U.S. and non-U.S. investment instruments. Additionally, the investments in each of the common/collective trust funds and registered investment companies are further diversified into various financial instruments. As of December 31, 2014, assets held by the Firm's U.S. and non-U.S. defined benefit pension and OPEB plans do not include JPMorgan Chase common stock, except through indirect exposures through investments in third-party stock-index funds. The plans hold investments in funds that are sponsored or managed by affiliates of JPMorgan Chase in the amount of $3.7 billion and $2.9 billion for U.S. plans and $1.4 billion and $242 million for non-U.S. plans, as of December 31, 2014 and 2013, respectively. For the U.K. defined benefit pension plans, which represent the most significant of the non-U.S. defined benefit pension plans, the assets are invested to maximize returns subject to an appropriate level of risk relative to the plans' liabilities. In order to reduce the volatility in returns relative to the plans' liability profiles, the U.K. defined benefit pension plans' largest asset allocations are to debt securities of appropriate durations. Other assets, mainly equity securities, are then invested for capital appreciation, to provide long-term investment growth. Similar to the U.S. defined benefit pension plan, asset allocations and asset managers for the U.K. plans are reviewed regularly and the portfolio is rebalanced when deemed necessary. macroeconomic environment on the various asset classes while maintaining an appropriate level of liquidity for the plan. The Firm regularly reviews the asset allocations and asset managers, as well as other factors that impact the portfolio, which is rebalanced when deemed necessary. The investment policy for the Firm's U.S. defined benefit pension plan assets is to optimize the risk-return relationship as appropriate to the needs and goals of the plan using a global portfolio of various asset classes diversified by market segment, economic sector, and issuer. Assets are managed by a combination of internal and external investment managers. Periodically the Firm performs a comprehensive analysis on the U.S. defined benefit pension plan asset allocations, incorporating projected asset and liability data, which focuses on the short- and long-term impact of the asset allocation on cumulative pension expense, economic cost, present value of contributions and funded status. As the U.S. defined benefit pension plan is overfunded, the investment strategy for this plan was adjusted in 2013 to provide for greater liquidity. Currently, approved asset allocation ranges are: U.S. equity 0% to 45%, international equity 0% to 40%, debt securities 0% to 80%, hedge funds 0% to 5%, real estate 0% to 10%, real assets 0% to 10% and private equity 0% to 20%. Asset allocations are not managed to a specific target but seek to shift asset class allocations within these stated ranges. Investment strategies incorporate the economic outlook and the anticipated implications of the The Firm's U.S. defined benefit pension plan assets are held in trust and are invested in a well-diversified portfolio of equity and fixed income securities, cash and cash equivalents, and alternative investments (e.g., hedge funds, private equity, real estate and real assets). Non-U.S. defined benefit pension plan assets are held in various trusts and are also invested in well-diversified portfolios of equity, fixed income and other securities. Assets of the Firm's COLI policies, which are used to partially fund the U.S. OPEB plan, are held in separate accounts of an insurance company and are allocated to investments intended to replicate equity and fixed income indices. Investment strategy and asset allocation JPMorgan Chase & Co./2014 Annual Report 222 JPMorgan Chase's U.S. defined benefit pension and OPEB plan expense is sensitive to the expected long-term rate of return on plan assets and the discount rate. With all other assumptions held constant, a 25-basis point decline in the expected long-term rate of return on U.S. plan assets would result in an aggregate increase of approximately $40 million in 2015 U.S. defined benefit pension and OPEB plan expense. A 25-basis point decline in the discount rate for the U.S. plans would result in an increase in 2015 U.S. defined benefit pension and OPEB plan expense of approximately an aggregate $36 million and an increase in the related benefit obligations of approximately an aggregate $333 million. A 25-basis point decrease in the interest crediting rate for the U.S. defined benefit pension plan would result in a decrease in 2015 U.S. defined benefit pension expense of approximately $36 million and a decrease in the related PBO of approximately $148 million. A 25-basis point decline in the discount rates for the non- U.S. plans would result in an increase in the 2015 non-U.S. defined benefit pension plan expense of approximately $19 million. (8) 9 $ $ benefit obligation Effect on accumulated postretirement 1-Percentage point decrease Year ended December 31, 2014 (in millions) 4.00 3.50 Rate of compensation increase 4.90 OPEB plans 3.90% 5.00% Defined benefit pension plans Discount rate: 2012 2013 2014 Non-U.S. 2012 2013 2014 Year ended December 31, U.S. 3.90 4.60% 4.70 1.10 -4.40% 1.40 4.40% ΝΑ ΝΑ ΝΑ 6.25 6.25 6.25 OPEB plans 2017 2.50 -4.60 1.20 -5.30 7.50 7.50 7.00 Defined benefit pension plans Expected long-term rate of return on plan assets: 1.50 -4.80% 2.40 -4.90 310 Business services 458 4 18 5,427 Total equity securities 128 103 25 1,359 4 18 1,337 Other 1 1 38 5,449 38 878 1,121 U.S. federal, state, local and non-U.S. government debt securities Corporate debt securities(d) Total limited partnerships Real assets (c) Real estate Private equity Hedge funds Limited partnerships: (b) 346 248 98 1,312 4 1,308 Common/collective trust funds (a) 243 Real estate 45 9 737 Banks and finance companies 275 50 225 1,085 1,085 Consumer goods 103 17 86 1,084 1,084 Capital equipment Equity securities: 737 233 29 262 36 344 344 Materials 84 20 64 Mortgage-backed securities 292 Energy 223 14 209 510 510 Business services 292 224 Derivative receivables Total assets measured at fair value(f) (6) $ (6) $ $ $ $ 3,830 2,412 $ $ 1,418 $ $14,368 (g) $ 3,961 $ 3,324 $ 7,083 200 $ 52 $ (298) (i) There were no assets or liabilities classified as level 3 for the non-U.S. defined benefit pension plans as of December 31, 2014 and 2013. (h) At December 31, 2014 and 2013, excluded $241 million and $102 million, respectively, of U.S. defined benefit pension plan payables for investments purchased; and $16 million and $2 million, respectively, of other liabilities. (f) At December 31, 2014 and 2013, the fair value of investments valued at NAV were $2.1 billion and $2.7 billion, respectively, which were classified within the valuation hierarchy as follows: $500 million and $100 million in level 1, $1.6 billion and $1.9 billion in level 2, zero and $700 million in level 3. (g) At December 31, 2014 and 2013, excluded U.S. defined benefit pension plan receivables for investments sold and dividends and interest receivables of $106 million and $96 million, respectively. (e) Other consists of money markets, exchange-traded funds and participating and non-participating annuity contracts. Money markets and exchange-traded funds are primarily classified within level 1 of the fair value hierarchy given they are valued using market observable prices. Participating and non- participating annuity contracts are classified within level 3 of the fair value hierarchy due to lack of market mechanisms for transferring each policy and surrender restrictions. (d) Corporate debt securities include debt securities of U.S. and non-U.S. corporations. (b) Unfunded commitments to purchase limited partnership investments for the plans were $1.2 billion and $1.6 billion for 2014 and 2013, respectively. (c) Real assets include investments in productive assets such as agriculture, energy rights, mining and timber properties and exclude raw land to be developed for real estate purposes. (a) At December 31, 2014 and 2013, common/collective trust funds primarily included a mix of short-term investment funds, domestic and international equity investments (including index) and real estate funds. (298) (298) $ $ $ (6) (h) $ (6) $ $ (298) $ 148 1,685 430 1,223 3,871 3,516 355 271 271 558 558 1,969 1,969 1,073 718 355 Total liabilities measured at fair value Derivative payables 7 1,230 787 787 41 1,214 302 302 30 30 73 Other(e) 73 50 37 777 777 642 299 343 87 Prior service cost/(credit) Total $ $ 77 26 Real assets(c) Real estate Private equity Hedge funds Limited partnerships: (b) 363 251 112 1,630 8 1,277 345 Common/collective trust funds (a) 103 1,188 2,208 533 724 724 Corporate debt securities(d) Total limited partnerships 1,463 9 1,454 3,116 3,020 26 70 272 202 70 533 2,208 169 1,019 5,310 40 320 1 - 319 Materials 65 15 50 267 267 Energy 295 18 277 458 9 49 Real Estate 46 4 20 5,286 Total equity securities 66 40 26 U.S. federal, state, local and non-U.S. government debt securities 979 4 971 Other 1 1 46 - 4 3 446 607 (139) (139) $ $ - $ (23) (h) $ (23) $ $ - $ Total liabilities measured at fair value (139) (139) $ $ 224 - JPMorgan Chase & Co./2014 Annual Report Non-U.S. defined benefit pension plans (i) 221 $ 62 nts $ 62 $ - $ - $ 6 Cash and cash equivalents value Level 2 Level 1 Total fair Total fair value Level 3 Level 2 Level 1 (in millions) December 31, 2013 U.S. defined benefit pension plans $ (23) $ 114 27 2,031 Other(e) Derivative receivables 79 77 2 75 1 73 1 Mortgage-backed securities 775 540 235 114 258 258 337 (23) $ $ $ Derivative payables 3,857 $ 2,078 161 1,779 $ $ 14,797 (g) $ 8,266 $ 3,152 $ 3,379 Total assets measured at fair value(f) 341 58 283 2,395 $ Net loss/(gain) (in millions) The estimated pretax amounts that will be amortized from AOCI into net periodic benefit cost in 2015 are as follows. (48) 1,969 467 21 44 26 558 311 4 12 (98) 42 271 3,687 270 (4) 240 170 1,743 $ $ $ 199 59 (32) (222) 4 4 1,166 137 14 (593) (6) 718 108 (669) (12) 3,516 COLI Total OPEB plans $ 1,554 $ $ 195 $ $ $ 1,749 $ 1,554 $ $ 195 OPEB plans 3,961 (6) $ (891) $ 1 6 7 Corporate debt securities Mortgage-backed securities Other 420 4 $ 10 Total U.S. defined benefit pension plans $ 4,311 $ 329 $ 218 $ 430 $ $ of level 3 Mortgage-backed securities 1 1 Other 430 (93) - 337 Total U.S. defined benefit pension plans $ 3,961 $ 439 $ (67) $ (960) $ 9 6 $ (2) 2 The Firm matches eligible employee contributions up to 5% of eligible compensation (generally base pay; effective January 1, 2015, in addition to base pay, eligible compensation will include certain other types of variable incentive compensation) on an annual basis. Employees begin to receive matching contributions after completing a one-year-of-service requirement. Employees with total annual cash compensation of $250,000 or more are not eligible for matching contributions. Matching contributions vest after three years of service for employees hired on or after May 1, 2009. The 401(k) Savings Plan also permits discretionary profit-sharing contributions by participating companies for certain employees, subject to a specified vesting schedule. 271 27 (6) (90) 202 3,516 441 23 (968) 8 3,020 Corporate debt securities 7 (2) 4 3,379 OPEB plans COLI Limited partnerships: Hedge funds Private equity Real estate Real assets Total limited partnerships Actual return on plan assets Fair value, January 1, 2013 Realized gains/(losses) Unrealized gains/(losses) Purchases, sales and settlements, Transfers in and/or out Fair value, December 31, net Common/collective trust funds Equities U.S. defined benefit pension plans (in millions) Total OPEB plans $ 1,749 $ $ 1,749 $ $ 154 2013 $ 1,903 $ 154 $ $ 1,903 Year ended December 31, 2013 $ - $ - $ OPEB plans $ 1,749 1,554 Estimated future benefit payments The following table presents benefit payments expected to be paid, which include the effect of expected future service, for the years indicated. The OPEB medical and life insurance payments are net of expected retiree contributions. Year ended December 31, (in millions) 2015 2016 2017 2018 2019 Years 2020-2024 OPEB before U.S. defined benefit pension plans Non-U.S. defined benefit pension plans Medicare Part D $ subsidy $ $ 4 $ 4,311 OPEB plans COLI Total OPEB plans $ 1,427 $ $ 127 $ $ $ 1,554 $ 1,427 $ 127 $ Medicare Part D subsidy $ 712 66 1 4,357 746 293 5 JPMorgan Chase & Co./2014 Annual Report 227 Notes to consolidated financial statements Note 10 - Employee stock-based incentives Employee stock-based awards In 2014, 2013 and 2012, JPMorgan Chase granted long- term stock-based awards to certain employees under its Long-Term Incentive Plan, which was last amended in May 2011 ("LTIP"). Under the terms of the LTIP, as of December 31, 2014, 266 million shares of common stock were available for issuance through May 2015. The LTIP the only active plan under which the Firm is currently granting stock-based incentive awards. In the following discussion, the LTIP, plus prior Firm plans and plans assumed as the result of acquisitions, are referred to collectively as the “LTI Plans,” and such plans constitute the Firm's stock-based incentive plans. Restricted stock units ("RSUS") are awarded at no cost to the recipient upon their grant. Generally, RSUs are granted annually and vest at a rate of 50% after two years and 50% after three years and are converted into shares of common stock as of the vesting date. In addition, RSUS typically include full-career eligibility provisions, which allow employees to continue to vest upon voluntary termination, subject to post-employment and other restrictions based on age or service-related requirements. All RSUs awards are subject to forfeiture until vested and contain clawback provisions that may result in cancellation under certain specified circumstances. RSUs entitle the recipient to receive cash payments equivalent to any dividends paid on the underlying common stock during the period the RSUs are outstanding and, as such, are considered participating securities as discussed in Note 24. Under the LTI Plans, stock options and stock appreciation rights ("SARS") have generally been granted with an exercise price equal to the fair value of JPMorgan Chase's common stock on the grant date. The Firm periodically grants employee stock options to individual employees. There were no material grants of stock options or SARS in 2014. Grants of SARS in 2013 and 2012 become exercisable ratably over five years (i.e., 20% per year) and contain clawback provisions similar to RSUs. The 2013 and 2012 grants of SARS contain full-career eligibility provisions. SARs generally expire ten years after the grant date. The Firm separately recognizes compensation expense for each tranche of each award as if it were a separate award with its own vesting date. Generally, for each tranche granted, compensation expense is recognized on a straight- line basis from the grant date until the vesting date of the respective tranche, provided that the employees will not become full-career eligible during the vesting period. For awards with full-career eligibility provisions and awards granted with no future substantive service requirement, the Firm accrues the estimated value of awards expected to be awarded to employees as of the grant date without giving consideration to the impact of post-employment restrictions. For each tranche granted to employees who will become full-career eligible during the vesting period, compensation expense is recognized on a straight-line basis from the grant date until the earlier of the employee's full- career eligibility date or the vesting date of the respective tranche. The Firm's policy for issuing shares upon settlement of employee stock-based incentive awards is to issue either new shares of common stock or treasury shares. During 2014, 2013 and 2012, the Firm settled all of its employee stock-based awards by issuing treasury shares. In January 2008, the Firm awarded to its Chairman and Chief Executive Officer up to 2 million SARS. The terms of this award are distinct from, and more restrictive than, other equity grants regularly awarded by the Firm. On July 15, 2014, the Compensation Committee and Board of Directors determined that all requirements for the vesting of the 2 million SAR awards had been met and thus, the awards became exercisable. The SARS, which will expire in January 2018, have an exercise price of $39.83 (the price of JPMorgan Chase common stock on the date of grant). The expense related to this award was dependent on changes in fair value of the SARS through July 15, 2014 (the date when the vested number of SARS were determined), and the cumulative expense was recognized ratably over the service period, which was initially assumed to be five years but, effective in the first quarter of 2013, had been extended to six and one-half years. The Firm recognized $3 million, $14 million and $5 million in compensation expense in 2014, 2013 and 2012, respectively, for this award. 132 966 1 68 $ 110 $ 73 $ 1 765 $ 113 1 899 118 70 1 926 128 71 $ 471 150 Purchases, sales and settlements, net Transfers in and/or out of level 3 Fair value, December 31, 2012 $ 1 $ (1) $ 4 $ 4 202 2 22 (27) Unrealized gains/(losses) 199 Realized gains/(losses) January 1, 2012 226 JPMorgan Chase & Co./2014 Annual Report Year ended December 31, 2012 (in millions) U.S. defined benefit pension plans Equities Common/collective trust funds Limited partnerships: Hedge funds Private equity Real estate Real assets Total limited partnerships Corporate debt securities Fair value, Actual return on plan assets 1,039 1 71 499 3,687 2 (1) 1 Mortgage-backed securities Other 427 (7) 420 Total U.S. defined benefit pension plans $ 3,608 $ 78 $ 136 76 2,976 311 55 1,166 1,367 59 54 263 1,743 $ 306 1 144 467 264 - 10 37 16 JPMorgan Chase & Co./2014 Annual Report JPMorgan Chase offers postretirement medical and life insurance benefits to certain retirees and postretirement medical benefits to qualifying U.S. employees. These benefits vary with the length of service and the date of hire and provide for limits on the Firm's share of covered medical benefits. The medical and life insurance benefits are both contributory. Postretirement medical benefits also are offered to qualifying United Kingdom (“U.K.") employees. The following table presents the changes in benefit obligations, plan assets and funded status amounts reported on the Consolidated balance sheets for the Firm's U.S. and non-U.S. defined benefit pension and OPEB plans. (41) (1) 1 36 49 47 289 271 25 (90) (92) (101) (137) (142) (172) (41) (956) (861) (41) (2) 15 15 14 (46) (55) (64) 66 64 43 125 35 (186) - (1) - (2) 44 35 38 Interest cost on benefit obligations 2012 OPEB plans 2013 2014 2012 Non-U.S. 2013 2014 2013 2012 2014 U.S. Pension plans plans. The following table presents the components of net periodic benefit costs reported in the Consolidated statements of income and other comprehensive income for the Firm's U.S. and non-U.S. defined benefit pension, defined contribution and OPEB (644) $ 130 $ 126 - Expected return on plan assets Amortization: Net (gain)/loss Prior service cost/(credit) 126 125 137 1 1 $ $ $ 6 $ 41 $ 33 314 $ 272 447 466 534 (985) $ 281 $ Year ended December 31, (in millions) Components of net periodic benefit cost Benefits earned during the year Other defined benefit pension plans (a) Net periodic defined benefit cost $ 34 2013 (628) $ (658) $ 130 $ 125 11 14 1 (617) $ 14 ΝΑ 2 2 1 (1) (36) (49) (47) (289) 41 (271) 41 (6) ---- 53 (25) 41 (43) (5) $ (257) $ $ 146 1 19 (39) (a) 22 (a) JPMorgan Chase & Co./2014 Annual Report 220 (89) $ (68) $ (313) $ $ 192 50 $ $ 16 $ 1,528 $(2,012) $ 311 (4) $ (258) $ (43) $ 126 $ (14) $ (27) $ 1,714 $(2,047) $ 186 (1) 14 (a) 57 $ 1,645 $ (1,817) $ 434 (a) Includes various defined benefit pension plans which are individually immaterial. 329 447 409 438 Total defined contribution plans (55) (46) (64) 74 78 49 140 50 (172) Total defined benefit plans ΝΑ ΝΑ 321 302 NA NA Total recognized in net periodic benefit cost and other comprehensive income Foreign exchange impact and other Amortization of prior service (cost)/credit Amortization of net loss Prior service credit arising during the year Net (gain)/loss arising during the year Total recognized in other comprehensive income 8 Changes in plan assets and benefit obligations recognized in other comprehensive income $ 376 $ 399 $ 378 266 $ 497 $ 549 $ Total pension and OPEB cost included in compensation expense ΝΑ $ (64) $ (55) $ (46) JPMorgan Chase's U.S. OPEB obligation is funded with corporate-owned life insurance ("COLI”) purchased on the lives of eligible employees and retirees. While the Firm owns the COLI policies, COLI proceeds (death benefits, withdrawals and other distributions) may be used only to reimburse the Firm for its net postretirement benefit claim payments and related administrative expense. The U.K. OPEB plan is unfunded. 2013 OPEB plans (72) (62) (7) E ΝΑ NA (3) - (1) (53) (35) (38) (1) (34) (125) (137) (1,669) (447) 794 (62) 260 (10) (2) ΝΑ NA ΝΑ NA 144 145 106 119 669 777 138 (58) (408) (534) (3,243) $ (826) $ (990) (3,433) (33) Benefit obligation, end of year Foreign exchange impact and other Expected Medicare Part D subsidy receipts Benefits paid Net gain/(loss) Employee contributions Curtailments Special termination benefits Plan amendments Interest cost on benefit obligations Benefits earned during the year Benefit obligation, beginning of year Change in benefit obligation (in millions) As of or for the year ended December 31, Change in plan assets Fair value of plan assets, beginning of year Actual return on plan assets Firm contributions (314) (281) $(11,478) $ (10,776) 2013 OPEB plans (d) 2014 2013 (68) 2014 2014 Non-U.S. U.S. Defined benefit pension plans Foreign exchange impact and other Benefits paid Employee contributions 2013 2014 2 $(10,776) 219 JPMorgan Chase & Co./2014 Annual Report (d) Includes an unfunded accumulated postretirement benefit obligation of $37 million and $34 million at December 31, 2014 and 2013, respectively, for the U.K. plan. (c) At December 31, 2014 and 2013, defined benefit pension plan amounts not measured at fair value included $106 million and $96 million, respectively, of accrued receivables, and $257 million and $104 million, respectively, of accrued liabilities, for U.S. plans. (b) At December 31, 2014 and 2013, approximately $336 million and $429 million, respectively, of U.S. plan assets included participation rights under participating annuity contracts. (a) Represents plans with an aggregate overfunded balance of $3.9 billion and $5.1 billion at December 31, 2014 and 2013, respectively, and plans with an aggregate underfunded balance of $708 million and $540 million at December 31, 2014 and 2013, respectively. $ 1,061 $ 931 ΝΑ ΝΑ $ (12,375) Accumulated benefit obligation, end of year Net funded status (a) Fair value of plan assets, end of year (3,406) (3,615) $ $ 1,757 Notes to consolidated financial statements $ 1,903 Gains and losses For the Firm's OPEB plans, a calculated value that recognizes changes in fair value over a five-year period is used to determine the expected return on plan assets. This value is referred to as the market related value of assets. Amortization of net gains and losses, adjusted for gains and losses not yet recognized, is included in annual net periodic benefit cost if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the accumulated postretirement benefit obligation or the market related value of assets. Any excess net gain or loss is amortized over the average expected lifetime of retired participants, which is currently twelve years; however, prior service costs resulting from plan changes are amortized over the average years of service remaining to full eligibility age, which is currently two years. (1,726) $ 196 (3,244) $ (1,530) $ $ Accumulated other comprehensive income/(loss), pretax, end of year (3,346) $ 102 Prior service credit/(cost) $ Net gain/(loss) 2014 2013 2014 (in millions) Non-U.S. Defined benefit pension plans U.S. December 31, The following table presents pretax pension and OPEB amounts recorded in AOCI. For the Firm's defined benefit pension plans, fair value is used to determine the expected return on plan assets. Amortization of net gains and losses is included in annual net periodic benefit cost if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the PBO or the fair value of the plan assets. Any excess is amortized over the average future service period of defined benefit pension plan participants, which for the U.S. defined benefit pension plan is currently seven years. In addition, prior service costs are amortized over the average remaining service period of active employees expected to receive benefits under the plan when the prior service cost is first recognized. The average remaining amortization period for current prior service costs is five years. - 69 3,532 99 78 $ 159 3 45 46 $ 1,563 $ 1,757 3,532 $ 3,330 187 518 1,979 32 1,010 36 $ $ 13,012 $ 14,354 $ (842) $ (826) (3,640) $ (3,433) $ 211 2 - 7 $ $ 3,578 $(10,685) 2,087 $ 3,718 $ $ 14,354 (b)(c) $ $ 14,623 $ (12,536) (266) (19) (16) (106) (119) (669) (777) 7 - 100% (a) U.S. government-sponsored enterprises were the only issuers whose securities exceeded 10% of JPMorgan Chase's total stockholders' equity at December 31, 2014. Compensation expense for RSUs is measured based on the number of shares granted multiplied by the stock price at the grant date, and for employee stock options and SARS, is measured at the grant date using the Black-Scholes valuation model. Compensation expense for these awards is recognized in net income as described previously. The following table summarizes JPMorgan Chase's RSUs, employee stock options and SARS activity for 2014. Average yield (b) 0.80% -% 0.62% 0.35% 0.63% Obligations of U.S. states and municipalities Amortized cost $ 65 $ 498 $ 1,432 $ 13,645 25,846 27,841 Fair value 66 515 1,508 27,979 30,068 Average yield (b) 2.13% 4.00% 4.93% 6.78% 6.63% $ Certificates of deposit 1,155 1,110 $ Available-for-sale debt securities Mortgage-backed securities (a) Amortized cost Fair value Average yield (b) $ 996 $ 14,132 $ 1,003 14,467 2.65% 13,603 1.85% $ 112,702 115,878 2.93% $ 133,598 137,322 2.82% U.S. Treasury and government agencies (a) Amortized cost $ 2,209 $ $ Fair value 2,215 10,284 $ 10,275 5,768 5,974 3.12% Amortized cost $ 1,052 $ Average yield (b) Asset-backed securities 3.31% 2.04% 1.04% 1.19% 1.90% $ 3,830 $ 9,619 $ 4,523 $ Fair value 186 $ 3,845 9,852 4,651 184 18,532 2.39% 2.40% 2.56% 3.43% 2.45% Amortized cost $ Fair value 18,158 Amortized cost Corporate debt securities Average yield (b) 51 $ $ Fair value 1,050 53 Average yield (b) 0.84% 3.28% -% 1,103 1,103 -% 0.95% Non-U.S.government debt securities Amortized cost $ 13,559 $ 14,276 $ 21,220 $ 2,437 $ 51,492 Fair value 13,588 14,610 21,957 2,588 52,743 Total Due after 10 years(c) Due after five years through 10 years five years Other 1,114 3 - 1,114 3 Total available-for-sale debt securities 80,503 2,438 3,319 178 83,822 2,616 136 Available-for-sale equity securities 20,745 Total securities with gross unrealized losses $ 101,248 $ 317 2,755 20,745 317 $ 3,319 $ 178 $ 104,567 $ 2,933 232 JPMorgan Chase & Co./2014 Annual Report Other-than-temporary impairment Held-to-maturity securities 18,762 7 393 15,387 975 55 12 15,442 987 Certificates of deposit 988 1 988 1 Non-U.S. government debt securities 11,286 110 821 12 12,107 122 Corporate debt securities 1,580 21 505 8 2,085 29 Asset-backed securities: Collateralized loan obligations 18,369 129 The following table presents OTTI losses that are included in the securities gains and losses table above. Average yield (b) Year ended December 31, (in millions) 2014 (20) (15) --7 Total OTTI losses recognized in income $ (4) $ (21) $ (43) (a) For initial OTTI, represents the excess of the amortized cost over the fair value of AFS debt securities. For subsequent impairments of the same security, represents additional declines in fair value subsequent to previously recorded OTTI, if applicable. (b) Excludes realized losses on securities sold of $3 million, $12 million and $24 million for the years ended December 31, 2014, 2013 and 2012, respectively that had been previously reported as an OTTI loss due to the intention to sell the securities. comprehensive income on previously credit-impaired securities Reductions: Sales and redemptions of credit- impaired securities (2) Balance, end of period (522) (214) 3 $ 1 $ 522 Gross unrealized losses have generally decreased since December 31, 2013. Though losses on securities that have been in an unrealized loss position for 12 months or more have increased, the increase is not material. The Firm has recognized the unrealized losses on securities it intends to sell. As of December 31, 2014, the Firm does not intend to sell any securities with a loss position in AOCI, and it is not likely that the Firm will be required to sell these securities before recovery of their amortized cost basis. Except for the securities reported in the table above, for which credit losses have been recognized in income, the Firm believes that the securities with an unrealized loss in AOCI are not other-than-temporarily impaired as of December 31, 2014. JPMorgan Chase & Co./2014 Annual Report 233 Notes to consolidated financial statements Contractual maturities and yields The following table presents the amortized cost and estimated fair value at December 31, 2014, of JPMorgan Chase's investment securities portfolio by contractual maturity. By remaining maturity December 31, 2014 (in millions) Due in one year or less Due after one year through Gross unrealized losses Losses reclassified from other Securities the Firm intends to sell(b) (28) 2013 2012 Changes in the credit loss component of credit-impaired debt securities The following table presents a rollforward for the years ended December 31, 2014, 2013 and 2012, of the credit loss component of OTTI losses that have been recognized in income, related to AFS debt securities that the Firm does not intend to sell. not intend to sell that have credit losses Total OTTI (a) $ (2) $ (1) $ (113) Losses recorded in/ Year ended December 31, (in millions) Balance, beginning of period 2014 2013 $ 1 $ 2012 522 $ 708 (reclassified from) AOCI -- 85 Additions: Total credit losses Newly credit-impaired securities 2 1 21 recognized in income (2) (1) Debt securities the Firm does -% $ 2,240 Net liability balance Gross liability balance Amounts netted on the Consolidated balance sheets Net liability balance December 31, (in millions) Securities sold under repurchase agreements Securities sold under repurchase agreements with an appropriate legal opinion Securities sold under repurchase agreements where an appropriate legal opinion has not been either sought or obtained(a) Total securities sold under repurchase agreements Securities loaned (b) $ 289,619 $ (142,719) $ 146,900 $ 257,630 (f) $ (115,408) $ 142,222 (f) 22,906 2013 22,906 N/A $ $ 312,525 $ (142,719) $ 169,806 (c) $ 275,773 $ 25,927 25,927 (d)(e) $ 25,769 (a) Includes repurchase agreements that are not subject to a master netting agreement but do provide rights to collateral. 18,143 (f) $ (115,408) $ 160,365 (c) N/A $ 25,769 (d)(e) (b) Included securities-for-securities borrow vs. pledge transactions of $4.1 billion and $5.8 billion at December 31, 2014 and 2013, respectively, when acting as lender and as presented within other liabilities in the Consolidated balance sheets. (c) At December 31, 2014 and 2013, included securities sold under repurchase agreements of $3.0 billion and $4.9 billion, respectively, accounted for at fair value. (d) At December 31, 2013, included securities loaned of $483 million accounted for at fair value; there were no securities loaned accounted for at fair value at December 31, 2014. (e) Included $537 million and $397 million at December 31, 2014 and 2013, respectively, of securities loaned where an appropriate legal opinion has not been either sought or obtained with respect to the master netting agreement. (f) The prior period amounts have been revised with a corresponding impact in the table below. This revision had no impact on the Firm's Consolidated balance sheets or its results of operations. 236 JPMorgan Chase & Co./2014 Annual Report The following table presents information as of December 31, 2014 and 2013, regarding the securities sold under repurchase agreements and securities loaned for which an appropriate legal opinion has been obtained with respect to the master netting agreement. The below table excludes information related to repurchase agreements and securities loaned where such a legal opinion has not been either sought or obtained. 18,143 (f) balance sheets Consolidated 2014 Amounts netted on the Amounts not nettable on the Consolidated balance sheets(a) 2013 Amounts not nettable on the Consolidated balance sheets(a) December 31, (in millions) Securities purchased under resale agreements with an appropriate legal opinion Securities borrowed Net asset balance Financial Cash instruments(b) collateral Net exposure Net asset balance Financial Cash instruments (b) collateral Net exposure $ 199,270 $ 82,464 $ $ (196,136) $ (80,267) $ (232) $ - $ 2,902 $ 239,406 2,197 $ 84,531 $ $ (234,495) $ (81,127) $ (98) $ 4,813 $ 3,404 (a) For some counterparties, the sum of the financial instruments and cash collateral not nettable on the Consolidated balance sheets may exceed the net asset balance. Where this is the case the total amounts reported in these two columns are limited to the balance of the net reverse repurchase agreement or securities borrowed asset with that counterparty. As a result a net exposure amount is reported even though the Firm, on an aggregate basis for its securities purchased under resale agreements and securities borrowed, has received securities collateral with a total fair value that is greater than the funds provided to counterparties. (b) Includes financial instrument collateral received, repurchase liabilities and securities loaned liabilities with an appropriate legal opinion with respect to the master netting agreement; these amounts are not presented net on the Consolidated balance sheets because other U.S. GAAP netting criteria are not met. The following table presents as of December 31, 2014 and 2013, the gross and net securities sold under repurchase agreements and securities loaned. Securities sold under repurchase agreements have been presented on the Consolidated balance sheets net of securities purchased under resale agreements where the Firm has obtained an appropriate legal opinion with respect to the master netting agreement, and where the other relevant criteria have been met. Where such a legal opinion has not been either sought or obtained, the securities sold under repurchase agreements are not eligible for netting and are shown separately in the table below. Securities loaned are presented on a gross basis on the Consolidated balance sheets. Gross liability balance 2014 2014 Amounts not nettable on the Consolidated balance sheets(a) Amounts not nettable on the Consolidated balance sheets(a) In addition, at December 31, 2014 and 2013, the Firm held $13.8 billion and $14.6 billion, respectively, of financial assets for which the rights have been transferred to third parties; however, the transfers did not qualify as a sale in accordance with U.S. GAAP. These transfers have been recognized as collateralized financing transactions. The transferred assets are recorded in trading assets, other assets and loans, and the corresponding liabilities are predominantly recorded in other borrowed funds on the Consolidated balance sheets. JPMorgan Chase & Co./2014 Annual Report 237 Notes to consolidated financial statements Note 14 - Loans Loan accounting framework The accounting for a loan depends on management's strategy for the loan, and on whether the loan was credit- impaired at the date of acquisition. The Firm accounts for loans based on the following categories: • Originated or purchased loans held-for-investment (i.e., "retained"), other than purchased credit-impaired (“PCI”) loans • Loans held-for-sale • Loans at fair value • PCI loans held-for-investment Transfers not qualifying for sale accounting The following provides a detailed accounting discussion of these loan categories: Interest income on performing loans held-for-investment, other than PCI loans, is accrued and recognized as interest income at the contractual rate of interest. Purchase price discounts or premiums, as well as net deferred loan fees or costs, are amortized into interest income over the life of the loan to produce a level rate of return. Nonaccrual loans Nonaccrual loans are those on which the accrual of interest has been suspended. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status and considered nonperforming when full payment of principal and interest is in doubt, or when principal and interest has been in default for a period of 90 days or more, unless the loan is both well-secured and in the process of collection. A loan is determined to be past due when the minimum payment is not received from the borrower by the contractually specified due date or for certain loans (e.g., residential real estate loans), when a monthly payment is due and unpaid for 30 days or more. Finally, collateral-dependent loans are typically maintained on nonaccrual status. On the date a loan is placed on nonaccrual status, all interest accrued but not collected is reversed against interest income. In addition, the amortization of deferred amounts is suspended. Interest income on nonaccrual loans may be recognized as cash interest payments are received (i.e., on a cash basis) if the recorded loan balance is deemed fully collectible; however, if there is doubt regarding the ultimate collectibility of the recorded loan balance, all interest cash receipts are applied to reduce the carrying value of the loan (the cost recovery method). For consumer loans, application of this policy typically results in the Firm recognizing interest income on nonaccrual consumer loans on a cash basis. A loan may be returned to accrual status when repayment is reasonably assured and there has been demonstrated performance under the terms of the loan or, if applicable, the terms of the restructured loan. As permitted by regulatory guidance, credit card loans are generally exempt from being placed on nonaccrual status; accordingly, interest and fees related to credit card loans continue to accrue until the loan is charged off or paid in full. However, the Firm separately establishes an allowance for the estimated uncollectible portion of accrued interest and fee income on credit card loans. The allowance is established with a charge to interest income and is reported as an offset to loans. Allowance for loan losses The allowance for loan losses represents the estimated probable credit losses inherent in the held-for-investment loan portfolio at the balance sheet date. Changes in the allowance for loan losses are recorded in the provision for credit losses on the Firm's Consolidated statements of income. See Note 15 for further information on the Firm's accounting policies for the allowance for loan losses. Charge-offs Consumer loans, other than risk-rated business banking, risk-rated auto and PCI loans, are generally charged off or charged down to the net realizable value of the underlying collateral (i.e., fair value less costs to sell), with an offset to the allowance for loan losses, upon reaching specified stages of delinquency in accordance with standards established by the Federal Financial Institutions Examination Council ("FFIEC"). Residential real estate loans, non-modified credit card loans and scored business banking loans are generally charged off at 180 days past due. In the second quarter of 2013, the Firm revised its policy to charge-off modified credit card loans that do not comply with their modified payment terms at 120 days past due rather than 180 days past due. Auto and student loans are charged off no later than 120 days past due. 238 JPMorgan Chase & Co./2014 Annual Report RSUs, employee stock options and SARS activity Loans held-for-investment (other than PCI loans) Originated or purchased loans held-for-investment, other than PCI loans, are measured at the principal amount outstanding, net of the following: allowance for loan losses; net charge-offs; interest applied to principal (for loans accounted for on the cost recovery method); unamortized discounts and premiums; and net deferred loan fees or costs. Credit card loans also include billed finance charges and fees net of an allowance for uncollectible amounts. Interest income For further information regarding assets pledged and collateral received in securities financing agreements, see Note 30. JPMorgan Chase's policy is to take possession, where possible, of securities purchased under resale agreements and of securities borrowed. The Firm monitors the value of the underlying securities (primarily G7 government securities, U.S. agency securities and agency MBS, and equities) that it has received from its counterparties and either requests additional collateral or returns a portion of the collateral when appropriate in light of the market value of the underlying securities. Margin levels are established initially based upon the counterparty and type of collateral and monitored on an ongoing basis to protect against declines in collateral value in the event of default. JPMorgan Chase typically enters into master netting agreements and other collateral arrangements with its resale agreement and securities borrowed counterparties, which provide for the right to liquidate the purchased or borrowed securities in the event of a customer default. As a result of the Firm's credit risk mitigation practices with respect to resale and securities borrowed agreements as described above, the Firm did not hold any reserves for credit impairment with respect to these agreements as of December 31, 2014 and 2013. (d) The prior period amounts have been revised with a corresponding impact in the table above. This revision had no impact on the Firm's Consolidated balance sheets or its results of operations. December 31, (in millions) Net liability balance Financial Cash instruments(b) collateral Net amount(c) Net liability balance Financial instruments (b) Cash collateral Net amount(c) Securities sold under repurchase agreements with an appropriate legal opinion $ 146,900 $ Securities loaned $ 25,390 $ (143,985) $ (25,040) $ (363) $ $ 2,552 350 $ 142,222 (d) $ 25,372 $ $ (139,051) (d) $ (25,125) $ (450) $ 2,721 $ 247 (a) For some counterparties the sum of the financial instruments and cash collateral not nettable on the Consolidated balance sheets may exceed the net liability balance. Where this is the case the total amounts reported in these two columns are limited to the balance of the net repurchase agreement or securities loaned liability with that counterparty. (b) Includes financial instrument collateral transferred, reverse repurchase assets and securities borrowed assets with an appropriate legal opinion with respect to the master netting agreement; these amounts are not presented net on the Consolidated balance sheets because other U.S. GAAP netting criteria are not met. (c) Net amount represents exposure of counterparties to the Firm. 2013 Obligations of U.S. states and municipalities The following table presents information as of December 31, 2014 and 2013, regarding the securities purchased under resale agreements and securities borrowed for which an appropriate legal opinion has been obtained with respect to the master netting agreement. The below table excludes information related to resale agreements and securities borrowed where such a legal opinion has not been either sought or obtained. 235 Amortized cost $ Fair value Average yield (b) -% -% -% $ 2,513 2,530 0.25% $ 2,513 2,530 0.25% Available-for-sale equity securities Total available-for-sale securities $ Fair value Average yield (b) 21,711 $ 21,767 2.74% 40,816 $ 41,751 2.06% 60,666 $ 61,906 1.58% 167,786 $ 173,328 3.28% 290,979 298,752 2.71% Total held-to-maturity securities Amortized cost $ Amortized cost 2.73% 3.32% 1.58% $ 17,439 $ 22,992 $ 42,671 2,254 17,541 23,014 42,809 1.66% 1.75% 1.73% 1.73% Total available-for-sale debt securities Amortized cost $ 21,711 $ 40,816 $ Fair value 21,767 41,751 60,666 $ 61,906 165,273 $ 288,466 296,222 Average yield (b) 2.74% 2.06% Fair value Notes to consolidated financial statements Average yield (b) $ (142,719) $ 199,270 $ 354,814 $ (115,408) $ 239,406 Securities purchased under resale agreements where an appropriate legal opinion has not been either sought or obtained 15,751 15,751 8,279 8,279 Total securities purchased under resale agreements $ 341,989 $ 357,740 $ $ 110,435 (142,719) $ 215,021 (a) N/A $ 110,435 (b)(c) $ $ 363,093 $ (115,408) $ 111,465 247,685 (a) N/A $ 111,465 (b)(c) (a) At December 31, 2014 and 2013, included securities purchased under resale agreements of $28.6 billion and $25.1 billion, respectively, accounted for at fair value. (b) At December 31, 2014 and 2013, included securities borrowed of $992 million and $3.7 billion, respectively, accounted for at fair value. (c) Included $28.0 billion and $26.9 billion at December 31, 2014 and 2013, respectively, of securities borrowed where an appropriate legal opinion has not been either sought or obtained with respect to the master netting agreement. JPMorgan Chase & Co./2014 Annual Report Securities borrowed Net asset balance balance sheets Gross asset balance 54 $ 54 487 $ 512 48,711 50,588 $ 49,252 4.33% 4.81% 3.98% 51,154 3.98% (b) Average yield is computed using the effective yield of each security owned at the end of the period, weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of premiums and accretion of discounts, and the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. The effective yield excludes unscheduled principal prepayments; and accordingly, actual maturities of securities may differ from their contractual or expected maturities as certain securities may be prepaid. (c) Includes securities with no stated maturity. Substantially all of the Firm's residential mortgage-backed securities and collateralized mortgage obligations are due in 10 years or more, based on contractual maturity. The estimated duration, which reflects anticipated future prepayments, is approximately five years for agency residential mortgage-backed securities, three years for agency residential collateralized mortgage obligations and four years for nonagency residential collateralized mortgage obligations. 234 JPMorgan Chase & Co./2014 Annual Report Note 13 - Securities financing activities JPMorgan Chase enters into resale agreements, repurchase agreements, securities borrowed transactions and securities loaned transactions (collectively, “securities financing agreements") primarily to finance the Firm's inventory positions, acquire securities to cover short positions, accommodate customers' financing needs, and settle other securities obligations. Securities financing agreements are treated as collateralized financings on the Firm's Consolidated balance sheets. Resale and repurchase agreements are generally carried at the amounts at which the securities will be subsequently sold or repurchased. Securities borrowed and securities loaned transactions are generally carried at the amount of cash collateral advanced or received. Where appropriate under applicable accounting guidance, resale and repurchase agreements with the same counterparty are reported on a net basis. For further discussion of the offsetting of assets and liabilities, see Note 1. Fees received and paid in connection with securities financing agreements are recorded in interest income and interest expense on the Consolidated statements of income. The Firm has elected the fair value option for certain securities financing agreements. For further information regarding the fair value option, see Note 4. The securities financing agreements for which the fair value option has been elected are reported within securities purchased under resale agreements; securities loaned or sold under repurchase agreements; and securities borrowed on the Consolidated balance sheets. Generally, for agreements carried at fair value, current-period interest accruals are recorded within interest income and interest expense, with changes in fair value reported in principal transactions revenue. However, for financial instruments containing embedded derivatives that would be separately accounted for in accordance with accounting guidance for hybrid instruments, all changes in fair value, including any interest elements, are reported in principal transactions revenue. The following table presents as of December 31, 2014 and 2013, the gross and net securities purchased under resale agreements and securities borrowed. Securities purchased under resale agreements have been presented on the Consolidated balance sheets net of securities sold under repurchase agreements where the Firm has obtained an appropriate legal opinion with respect to the master netting agreement, and where the other relevant criteria have been met. Where such a legal opinion has not been either sought or obtained, the securities purchased under resale agreements are not eligible for netting and are shown separately in the table below. Securities borrowed are presented on a gross basis on the Consolidated balance sheets. December 31, (in millions) Securities purchased under resale agreements Securities purchased under resale agreements with an appropriate legal opinion 2014 Amounts netted on the Consolidated 2013 Amounts netted on the Consolidated Gross asset balance balance sheets Net asset balance -% 306 170,798 56 (233) (614) (457) 81 688 2,153 Net realized gains OTTI losses Credit-related Securities the Firm intends to sell(a) སྱེསྱེ (2) (1) $2,610 (28) (20) (15) Total OTTI losses recognized in income (4) (21) (43) Net securities gains $ 77 $ 667 $2,110 (a) Excludes realized losses on securities sold of $3 million, $12 million and $24 million for the years ended December 31, 2014, 2013 and 2012, respectively that had been previously reported as an OTTI loss due to the intention to sell the securities. (2) $1,302 $ 314 2012 20,398 14,989 Total noncompensation 31,114 39,657 34,144 expense Total noninterest expense $ 61,274 $ 70,467 $ 64,729 (a) Included firmwide legal expense of $2.9 billion, $11.1 billion and $5.0 billion and for the years ended December 31, 2014, 2013 and 2012, respectively. (b) Included FDIC-related expense of $1.0 billion, $1.5 billion and $1.7 billion for the years ended December 31, 2014, 2013 and 2012, respectively. Note 12 - Securities Securities are classified as trading, AFS or held-to-maturity ("HTM"). Securities classified as trading assets are discussed in Note 3. Predominantly all of the Firm's AFS and HTM investment securities (the "investment securities portfolio") are held by CIO in connection with its asset- liability management objectives. At December 31, 2014, the average credit rating of the debt securities comprising the investment securities portfolio was AA+ (based upon external ratings where available, and where not available, based primarily upon internal ratings which correspond to ratings as defined by S&P and Moody's). AFS securities are carried at fair value on the Consolidated balance sheets. Unrealized gains and losses, after any applicable hedge accounting adjustments, are reported as net increases or decreases to accumulated other comprehensive income/ (loss). The specific identification method is used to determine realized gains and losses on AFS securities, which are included in securities gains/(losses) on the Consolidated statements of income. HTM debt securities, which management has the intent and ability to hold until maturity, are carried at amortized cost on the Consolidated balance sheets. For both AFS and HTM debt securities, purchase discounts or premiums are generally amortized into interest income over the contractual life of the security. During the first quarter of 2014, the Firm transferred U.S. government agency mortgage-backed securities and obligations of U.S. states and municipalities with a fair value of $19.3 billion from AFS to HTM. These securities were transferred at fair value, and the transfer was a non-cash transaction. AOCI included net pretax unrealized losses of $9 million on the securities at the date of transfer. The transfer reflected the Firm's intent to hold the securities to maturity in order to reduce the impact of price volatility on AOCI and certain capital measures under Basel III. Other-than-temporary impairment AFS debt and equity securities and HTM debt securities in unrealized loss positions are analyzed as part of the Firm's ongoing assessment of other-than-temporary impairment ("OTTI"). For most types of debt securities, the Firm considers a decline in fair value to be other-than-temporary when the Firm does not expect to recover the entire amortized cost basis of the security. For beneficial interests in securitizations that are rated below "AA" at their acquisition, or that can be contractually prepaid or otherwise settled in such a way that the Firm would not recover substantially all of its recorded investment, the Firm considers an OTTI to have occurred when there is an adverse change in expected cash flows. For AFS equity securities, the Firm considers a decline in fair value to be other-than-temporary if it is probable that the Firm will not recover its cost basis. Potential OTTI is considered using a variety of factors, including the length of time and extent to which the market value has been less than cost; adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a security; payment structure of the security; changes to the rating of the security by a rating agency; the volatility of the fair value changes; and the Firm's intent and ability to hold the security until recovery. For AFS debt securities, the Firm recognizes OTTI losses in earnings if the Firm has the intent to sell the debt security, or if it is more likely than not that the Firm will be required to sell the debt security before recovery of its amortized cost basis. In these circumstances the impairment loss is equal to the full difference between the amortized cost basis and the fair value of the securities. For debt securities in an unrealized loss position that the Firm has the intent and ability to hold, the expected cash flows to be received from the securities are evaluated to determine if a credit loss exists. In the event of a credit loss, only the amount of impairment associated with the credit loss is recognized in income. Amounts relating to factors other than credit losses are recorded in OCI. The Firm's cash flow evaluations take into account the factors noted above and expectations of relevant market and economic data as of the end of the reporting period. For securities issued in a securitization, the Firm estimates cash flows considering underlying loan-level data and structural features of the securitization, such as subordination, excess spread, overcollateralization or other forms of credit enhancement, and compares the losses projected for the underlying collateral ("pool losses") against the level of credit enhancement in the securitization structure to determine whether these features are sufficient to absorb the pool losses, or whether a credit loss exists. The Firm also performs other analyses to support its cash flow projections, such as first-loss analyses or stress scenarios. 230 JPMorgan Chase & Co./2014 Annual Report For equity securities, OTTI losses are recognized in earnings if the Firm intends to sell the security. In other cases the Firm considers the relevant factors noted above, as well as the Firm's intent and ability to retain its investment for a period of time sufficient to allow for any anticipated recovery in market value, and whether evidence exists to support a realizable value equal to or greater than the cost basis. Any impairment loss on an equity security is equal to the full difference between the cost basis and the fair value of the security. Realized gains and losses The following table presents realized gains and losses and credit losses that were recognized in income from AFS securities. Year ended December 31, (in millions) Realized gains Realized losses 2014 2013 The amortized costs and estimated fair values of the investment securities portfolio were as follows for the dates indicated. 11,146 December 31, (in millions) 2014 2,778 908 23 1 930 Non-U.S. 43,550 1,010 44,560 57,448 1,314 1 58,761 27 Commercial 438 17 21,108 15,891 560 26 16,425 Total mortgage-backed securities 133,598 3,842 118 137,322 153,419 20,687 61 2,744 5,644 691 2013 Gross Amortized unrealized cost gains Gross unrealized losses Fair value Amortized cost Gross unrealized gains Gross unrealized losses Fair value Mortgage-backed securities: U.S. government agencies(a) $ 63,089 $ 2,302 $ 72 $ 65,319 $ 76,428 $ 2,364 $ 977 $ 77,815 Residential: Prime and Alt-A 5,595 78 29 Subprime 677 14 Available-for-sale debt securities 4,322 Other(a)(b) 2,500 (2,059) 41.90 ΝΑ NA (972) 200.86 Outstanding, December 31 Exercisable, December 31 100,568 $ NA 47.81 ΝΑ 59,195 $ 37,171 45.00 36.59 46.46 4.3 862,374 The total fair value of RSUs that vested during the years ended December 31, 2014, 2013 and 2012, was $3.2 billion, $2.9 billion and $2.8 billion, respectively. There were no material grants of stock options or SARS in 2014. The weighted-average grant date per share fair value of stock options and SARS granted during the years ended December 31, 2013 and 2012, was $9.58 and $8.89, respectively. The total intrinsic value of options exercised during the years ended December 31, 2014, 2013 and 2012, was $539 million, $507 million and $283 million, respectively. Compensation expense The Firm recognized the following noncash compensation expense related to its various employee stock-based incentive plans in its Consolidated statements of income. The following table sets forth the cash received from the exercise of stock options under all stock-based incentive arrangements, and the actual income tax benefit realized related to tax deductions from the exercise of the stock options. Year ended December 31, (in millions) Cost of prior grants of RSUS and SARS that are amortized over their applicable vesting periods 2014 2013 2012 $ 1,371 $ 1,440 $ 1,810 Year ended December 31, (in millions) Cash received for options exercised Tax benefit realized(a) 5.2 $1,313,939 (24,950) 40.67 47.32 (4,225) RSUS 6,530 Options/SARS Year ended December 31, 2014 Weighted- (in thousands, except weighted-average data, and where otherwise stated) Number of shares Weighted- average grant date fair value average Number of awards exercise price Weighted-average remaining contractual life (in years) Aggregate intrinsic value Outstanding, January 1 121,241 $ 41.47 87,075 $ 44.24 Granted 37,817 57.88 101 59.18 Exercised or vested (54,265) Forfeited Canceled 2014 2,577 $ 63 2013 $ 166 42 Notes to consolidated financial statements Note 11 Noninterest expense - The following table presents the components of noninterest expense. Year ended December 31, (in millions) 2012 2014 2013 Compensation expense $ 30,160 $ 30,810 $ 30,585 Noncompensation expense: 229 Occupancy 3,693 3,925 Technology, communications and equipment 5,425 5,224 Professional and outside 7,705 7,641 7,429 services Marketing 2,550 3,909 JPMorgan Chase & Co./2014 Annual Report The expected dividend yield is determined using forward- looking assumptions. The expected volatility assumption is derived from the implied volatility of JPMorgan Chase's stock options. The expected life assumption is an estimate of the length of time that an employee might hold an option or SAR before it is exercised or canceled, and the assumption is based on the Firm's historical experience. 6.6 2012 $ 333 53 Accrual of estimated costs of stock- based awards to be granted in future periods including those to full-career eligible employees Total noncash compensation expense related to employee stock-based incentive plans 819 779 735 $ 2,190 $ 2,219 $ 2,545 At December 31, 2014, approximately $758 million (pretax) of compensation cost related to unvested awards had not yet been charged to net income. That cost is expected to be amortized into compensation expense over a weighted-average period of 1.0 year. The Firm does not capitalize any compensation cost related to share-based compensation awards to employees. Cash flows and tax benefits Income tax benefits related to stock-based incentive arrangements recognized in the Firm's Consolidated statements of income for the years ended December 31, 2014, 2013 and 2012, were $854 million, $865 million and $1.0 billion, respectively. (a) The tax benefit realized from dividends or dividend equivalents paid on equity-classified share-based payment awards that are charged to retained earnings are recorded as an increase to additional paid-in capital and included in the pool of excess tax benefits available to absorb tax deficiencies on share-based payment awards. Valuation assumptions The following table presents the assumptions used to value employee stock options and SARs granted during the years ended December 31, 2013 and 2012, under the Black- Scholes valuation model. There were no material grants of stock options or SARS for the year ended December 31, 2014. Year ended December 31, Weighted-average annualized valuation assumptions Risk-free interest rate Expected dividend yield Expected common stock price volatility Expected life (in years) 2013 2012 1.18% 1.19% 2.66 3.15 28 35 6.6 104 1,032 5,804 U.S. Treasury and government agencies (a) Corporate debt securities 2,492 22 80 2 2,572 24 Asset-backed securities: Collateralized loan obligations 13,909 76 9,012 106 21 22,921 Other 2,258 11 2,258 11 Total available-for-sale debt securities 41,720 173 15,614 214 57,334 387 Available-for-sale equity securities 182 5,339 17 906 Total mortgage-backed securities 7,761 30 5,486 88 13,247 118 U.S. Treasury and government agencies 8,412 14 | - 8,412 14 Obligations of U.S. states and municipalities 1,405 15 130 1 1,535 16 Certificates of deposit 1,050 1 1,050 1 Non-U.S. government debt securities 4,433 4 - 17 - - 1,061 152 27 22 1,061 27 1 152 1 158 1 158 1 Total mortgage-backed securities 3,980 3,980 26 25,486 949 1,308 83 26,794 1,032 U.S. Treasury and government agencies 6,293 156,709 250 237 26 Commercial Non-U.S. Subprime Held-to-maturity securities December 31, 2013 (in millions) Available-for-sale debt securities Mortgage-backed securities: U.S. government agencies Residential: 41,720 $ 173 $ 15,614 $ 214 $ 57,334 $ 387 Securities with gross unrealized losses Less than 12 months 12 months or more Fair value Gross unrealized losses Fair value Gross unrealized losses Total fair value Total gross unrealized losses $ 20,293 $ 895 $ 1,150 $ 82 $ 21,443 $ 977 Prime and Alt-A - 4,895 Total securities with gross unrealized losses $ 92 122 56,248 18,158 398 24 18,532 21,043 498 29 21,512 Corporate debt securities Asset-backed securities: Collateralized loan obligations 863 Other Available-for-sale equity securities Total available-for-sale securities 30,229 147 182 30,194 28,130 236 136 28,230 12,442 184 11 Total available-for-sale debt securities 55,507 13,603 21 56 14 2 13,645 21,310 385 306 21,389 Obligations of U.S. states and municipalities 27,841 2,243 16 30,068 29,741 707 987 29,461 Certificates of deposit 1,103 1 1 1,103 1,041 1 1 1,041 Non-U.S. government debt securities 51,492 1,272 12,615 12,062 52,743 3 Gross unrealized losses Fair value Gross unrealized losses Total fair value Total gross unrealized losses Available-for-sale debt securities Mortgage-backed securities: U.S.government agencies Residential: Prime and Alt-A Subprime Non-U.S. 1,118 $ 5 $ 4,989 $ 67 $ 6,107 $ 72 1,840 10 405 19 2,245 29 186 Commercial 4,803 15 Fair value December 31, 2014 (in millions) $ Less than 12 months 8,143 12 months or more 12,245 387 $ 290,979 $ 17 8,160 $ 296,222 2,530 322,253 3,125 7,198 288,466 2,513 17 326,835 3,142 387 $ 298,752 Total held-to-maturity securities (b) 2,616 Securities with gross unrealized losses 7,215 $ 2,616 22 $ 317 $ 329,977 $ 23,731 $ 325,378 $ $ 51,154 $ 24,026 $ (a) Includes total U.S. government-sponsored enterprise obligations with fair values of $59.3 billion and $67.0 billion at December 31, 2014 and 2013, respectively, which were predominantly mortgage-related. (b) As of December 31, 2014, consists of MBS issued by U.S. government-sponsored enterprises with an amortized cost of $35.3 billion, MBS issued by U.S. government agencies with an amortized cost of $3.7 billion and obligations of U.S. states and municipalities with an amortized cost of $10.2 billion. As of December 31, 2013, consists of MBS issued by U.S. government-sponsored enterprises with an amortized cost of $23.1 billion and obligations of U.S. states and municipalities with an amortized cost of $920 million. JPMorgan Chase & Co./2014 Annual Report 231 Notes to consolidated financial statements Securities impairment $ 49,252 $ 1,902 $ The following tables present the fair value and gross unrealized losses for the investment securities portfolio by aging category at December 31, 2014 and 2013. Unpaid principal balance of impaired loans (d) 162 $ 422 $ 494 2,603 1,451 1,515 127 $ 64 $ $ 144 147 $ $ 94 2,625 666 8,990 1,127 $ 931 1,737 1,559 3,750 7,813 632 628 nonaccrual status(e) 18,591 16,067 5,461 4,200 641 94 2014 $ With an allowance 2013 2014 2013 2014 2013 $ 2014 2013 2014 Total residential real estate - excluding PCI Junior lien Subprime Prime, including option ARMS 2013 84 $ Without an allowance(a) 579 related to impaired loans Allowance for loan losses $ 8,462 $ 10,154 2,966 3,013 $ 11,428 $ 13,167 2,239 $ 2,989 639 709 2,878 $ 3,698 $ $ 6,145 $ 7,004 552 $ 567 549 $ $ 722 $ 727 582 592 1,304 $ 1,319 $ 1,146 $ 1,101 $ Total impaired loans (b)(c) 4,949 $ 5,871 1,196 1,133 4,171 200 621 $ 490 $ 195 $ (a) Represents collateral-dependent residential mortgage loans that are charged off to the fair value of the underlying collateral less cost to sell. The Firm reports, in accordance with regulatory guidance, residential real estate loans that have been discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower ("Chapter 7 loans") as collateral-dependent nonaccrual TDRs, regardless of their delinquency status. At December 31, 2014, Chapter 7 residential real estate loans included approximately 19% of senior lien home equity, 12% of junior lien home equity, 25% of prime mortgages, including option ARMS, and 18% of subprime mortgages that were 30 days or more past due. 280 262 5,989 7,214 3,798 3,444 6,730 238 26 55 53 42 82 82 848 16 1,297 54 28 JPMorgan Chase & Co./2014 Annual Report Senior lien Loan modifications 246 Total residential real estate - excluding PCI $ 12,609 $ 13,460 $ 10,941 $ (a) Generally, interest income on loans modified in TDRS is recognized on a cash basis until such time as the borrower has made a minimum of six payments under the new terms. 87 59 209 $ 55 51 581 $ 183 182 3,494 31 Impaired loans on 1,313 40 $ 2013 2014 2012 2013 2014 2012 2012 loans on a cash basis(a) Interest income on impaired loans (a) The following table presents average impaired loans and the related interest income reported by the Firm. (e) As of December 31, 2014 and 2013, nonaccrual loans included $2.9 billion and $3.0 billion, respectively, of TDRs for which the borrowers were less than 90 days past due. For additional information about loans modified in a TDR that are on nonaccrual status refer to the Loan accounting framework on pages 238-240 of this Note. (d) Represents the contractual amount of principal owed at December 31, 2014 and 2013. The unpaid principal balance differs from the impaired loan balances due to various factors, including charge-offs, net deferred loan fees or costs; and unamortized discounts or premiums on purchased loans. (c) Predominantly all residential real estate impaired loans, excluding PCI loans, are in the U.S. (b) At December 31, 2014 and 2013, $4.9 billion and $7.6 billion, respectively, of loans modified subsequent to repurchase from Government National Mortgage Association ("Ginnie Mae") in accordance with the standards of the appropriate government agency (i.e., FHA, VA, RHS) are not included in the table above. When such loans perform subsequent to modification in accordance with Ginnie Mae guidelines, they are generally sold back into Ginnie Mae loan pools. Modified loans that do not re-perform become subject to foreclosure. Interest income on impaired 12 Average impaired loans 2013 Year ended December 31, 37 $ $ 27 59 $ 55 $ $ 2014 $ 1,122 $ 1,151 $ 610 Prime, including option ARMS Mortgages Junior lien Senior lien Home equity (in millions) Subprime Mortgages 615 Impaired loans The following tables represent the Firm's delinquency statistics for junior lien home equity loans and lines as of December 31, 2014 and 2013. JPMorgan Chase & Co./2014 Annual Report 244 (h) At December 31, 2014 and 2013, included mortgage loans insured by U.S. government agencies of $12.1 billion and $13.7 billion, respectively. (g) The prior period prime, including option ARMs have been revised. This revision had no impact on the Firm's Consolidated balance sheets or its results of operations. Refreshed FICO scores represent each borrower's most recent credit score, which is obtained by the Firm on at least a quarterly basis. December 31, 2014 (f) (c) These balances, which are 90 days or more past due but insured by U.S. government agencies, are excluded from nonaccrual loans. In predominantly all cases, 100% of the principal balance of the loans is insured and interest is guaranteed at a specified reimbursement rate subject to meeting agreed-upon servicing guidelines. These amounts have been excluded from nonaccrual loans based upon the government guarantee. At December 31, 2014 and 2013, these balances included $4.2 billion and $4.7 billion, respectively, of loans that are no longer accruing interest because interest has been curtailed by the U.S. government agencies although, in predominantly all cases, 100% of the principal is still insured. For the remaining balance, interest is being accrued at the guaranteed reimbursement rate. (b) At December 31, 2014 and 2013, Prime, including option ARMS loans excluded mortgage loans insured by U.S. government agencies of $9.5 billion and $9.0 billion, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee. (a) Individual delinquency classifications include mortgage loans insured by U.S. government agencies as follows: current included $2.6 billion and $4.7 billion; 30-149 days past due included $3.5 billion and $2.4 billion; and 150 or more days past due included $6.0 billion and $6.6 billion at December 31, 2014 and 2013, respectively. $ 162,719 $ 152,129 $ 5,056 $ 7,104 $ 87,162 (d) Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. These property values do not represent actual appraised loan level collateral values; as such, the resulting ratios are necessarily imprecise and should be viewed as estimates. (e) Junior lien represents combined LTV, which considers all available lien positions, as well as unused lines, related to the property. All other products are presented without consideration of subordinate liens on the property. $ 104,921 (in millions, except ratios) 30-89 days past due $ 141 $ 69 $ 233 Delinquencies $ HELOCS:(a) Total 30+ day delinquency rate Total loans 150+ days past due past due 90-149 days Within the revolving period (b) 25,252 $ 36,375 $ 40,750 Total retained loans 1,298 1,150 Ohio 2,951 2,908 178 778 121 1,203 976 848 799 The Firm is required to provide borrower relief under the terms of certain Consent Orders and settlements entered into by the Firm related to its mortgage servicing, originations and residential mortgage-backed securities activities. This borrower relief includes reductions of principal and forbearance. 736 998 $ 16,367 $ 17,113 907 112 45,993 47,719 2,736 1,964 30,343 34,149 466 9,370 3,544 3,345 All other(h) 2,832 2,655 161 8,261 1.75% Beyond the revolving period 108 Total 3.26 3,922 16 26 86 $ HELOANS 4,980 46 21 84 Beyond the revolving period 1.91% 3.03 31,848 511 151 (in millions) December 31, The table below sets forth information about the Firm's residential real estate impaired loans, excluding PCI loans. These loans are considered to be impaired as they have been modified in a TDR. All impaired loans are evaluated for an asset-specific allowance as described in Note 15. Impaired loans Notes to consolidated financial statements 245 $ JPMorgan Chase & Co./2014 Annual Report Home equity lines of credit ("HELOCS") beyond the revolving period and home equity loans ("HELOANS") have higher delinquency rates than do HELOCS within the revolving period. That is primarily because the fully- amortizing payment that is generally required for those products is higher than the minimum payment options (a) These HELOCs are predominantly revolving loans for a 10-year period, after which time the HELOC converts to a loan with a 20-year amortization period, but also include HELOCS originated by Washington Mutual that require interest-only payments beyond the revolving period. (b) The Firm manages the risk of HELOCS during their revolving period by closing or reducing the undrawn line to the extent permitted by law when borrowers are experiencing financial difficulty or when the collateral does not support the loan amount. 2.17% 40,750 224 $ $ available for HELOCS within the revolving period. The higher delinquency rates associated with amortizing HELOCS and HELOANS are factored into the loss estimates produced by the Firm's delinquency roll-rate methodology, which estimates defaults based on the current delinquency status of a portfolio. $ 162 $ $ 407 $ Total 3.34 3,144 126 $ 19 66 HELOANS 3.16 7,979 107 37 20 267 $ 36,375 104 $ 341 $ Within the revolving period (b) HELOCS:(a) Total 30+ day delinquency rate Total loans 150+ days past due 90-149 days past due 30-89 days past due Delinquencies (in millions, except ratios) December 31, 2013 2.20% Home equity Modifications of residential real estate loans, excluding PCI loans, are generally accounted for and reported as TDRs. There were no additional commitments to lend to borrowers whose residential real estate loans, excluding PCI loans, have been modified in TDRs. 203 The following table presents new TDRs reported by the Firm. 3.69 2.92 2.78 4.14 3.52 3.37 17 3.67 1.94 2.14 2.00 3.23 4.61 3.03 TDR 2.69 2.77 extensions-after 19 19 23 23 23 24 24 24 18 24 25 25 25 20 20 20 24 24 or payment (in years) of 4.81% 5.05% 5.45% 6.38% 6.35% 7.20% before TDR reductions - interest rate loans with 4.82% 5.28% 6.14% 7.16% 7.33% 7.73% 2012 2014 2012 2014 2013 2014 2013 2012 2013 2012 2014 2013 loans with term 5.61% 5.88% 6.57% interest rate of contractual term remaining Weighted-average before TDR or payment extensions - loans with term Weighted-average (in years) of remaining Weighted-average TDR reductions - after interest rate loans with contractual term 2014 2013 2012 24 31 505 207 324 218 89 249 651 206 58 51 203 74 43 43 83 19 Balance of loans within one year of permanent Michigan JPMorgan Chase & Co./2014 Annual Report 248 At December 31, 2014 and 2013, the Firm had non-PCI residential real estate loans, excluding those insured by U.S. government agencies, with a carrying value of $1.5 billion and $2.1 billion, respectively, that were not included in REO, but were in the process of active or suspended foreclosure. Active and suspended foreclosure At December 31, 2014, the weighted-average estimated remaining lives of residential real estate loans, excluding PCI loans, permanently modified in TDRs were 6 years for senior lien home equity, 8 years for junior lien home equity, 9 years for prime mortgages, including option ARMS, and 8 years for subprime mortgage. The estimated remaining lives of these loans reflect estimated prepayments, both voluntary and involuntary (i.e., foreclosures and other forced liquidations). that redefaulted $ 19 $ 26 $ 30 $ 10 $ 20 $ 46 (a) Represents loans permanently modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The dollar amounts presented represent the balance of such loans at the end of the reporting period in which such loans defaulted. For residential real estate loans modified in TDRs, payment default is deemed to occur when the loan becomes two contractual payments past due. In the event that a modified loan redefaults, it is probable that the loan will ultimately be liquidated through foreclosure or another similar type of liquidation transaction. Redefaults of loans modified within the last 12 months may not be representative of ultimate redefault levels. $ 106 $ 156 $ 243 $ 93 $ 255 $ 164 $ 121 modification (a) $ 316 $ 487 30 133 39 Charge-offs 34 36 36 32 35 recognized upon 36 37 37 32 34 35 28 36 129 permanent 3 23 24 $2$7$8$25 $ 70 $ 65 $ 9 $ 16 $ 35 $ 3 $ 5 $ 29 $ 39 $ 98 $ 137 2250 21 20 modification 30 Principal forgiven 11 4 7 5 Principal deferred 14 Nature and extent of modifications Total residential real estate - excluding PCI Prime, including option ARMS 626 1,719 1,695 939 Number Number of loans approved for a trial modification 2012 884 2013 2012 Total residential real estate - excluding PCI Subprime 2014 2013 2012 2013 2014 2014 2012 918 2,056 4,233 4,841 granted:(a) Concession 16,525 30,822 9,632 3,141 5,364 9,964 4,356 9,043 1,052 2,846 3,895 2,507 1,171 1,765 4,385 modified permanently of loans 9,682 11,349 4,673 2,813 5,040 7,430 reduction 2013 2012 Prime, including option ARMS Subprime Junior lien Mortgages: 711 388 211 210 $ 835 287 110 $ Senior lien Home equity: 2012 2013 2014 Year ended December 31, (in millions) $ 2014 770 124 2013 2014 Year ended Dec. 31, Prime, including option ARMS Junior lien Senior lien 2,918 Mortgages The following table provides information about how residential real estate loans, excluding PCI loans, were modified under the Firm's loss mitigation programs during the periods presented. This table excludes Chapter 7 loans where the sole concession granted is the discharge of debt. Making Home Affordable ("MHA”), as well as the Firm's proprietary modification programs, generally provide various concessions to financially troubled borrowers including, but not limited to, interest rate reductions, term or payment extensions and deferral of principal and/or interest payments that would otherwise have been required under the terms of the original agreement. $ 732 $ 1,687 $ 5,507 Total residential real estate - excluding PCI 1,043 319 Home equity Subprime 53% 83% 12 21 18 7 13 12 Principal forgiveness Other(b) 16 19 17 24 23 6 12 30 16 36 38 11 22 32 23 51 38 29 53 48 42 413929 (b) Represents variable interest rate to fixed interest rate modifications. Junior lien Senior lien Mortgages Home equity interest rate of Weighted-average (a) Represents concessions granted in permanent modifications as a percentage of the number of loans permanently modified. The sum of the percentages exceeds 100% because predominantly all of the modifications include more than one type of concession. A significant portion of trial modifications include interest rate reductions and/or term or payment extensions. data and number of loans) Year ended December 31, The following table provides information about the financial effects of the various concessions granted in modifications of residential real estate loans, excluding PCI, under the Firm's loss mitigation programs and about redefaults of certain loans modified in TDRs for the periods presented. Because the specific types and amounts of concessions offered to borrowers frequently change between the trial modification and the permanent modification, the following table presents only the financial effects of permanent modifications. This table also excludes Chapter 7 loans where the sole concession granted is the discharge of debt. Financial effects of modifications and redefaults Notes to consolidated financial statements 247 JPMorgan Chase & Co./2014 Annual Report (in millions, except weighted-average 70% deferred and/or 40 67 Principal extension payment Term or 76 77% 58% 47% 72% 69% 43% 73% 74% 88% 88% 84% 77% interest 47 83 55 10 70 63 41 56 47 53 57 73 51 76 80 83 40 4,034 Interest rate 150 6,601 1,852 $ (a)(b) Total Wholesale Credit card $ Consumer, excluding credit card 7,211 9,077 8,641 $ 697 4,232 5,641 309 2012 1,261 $ $ $ Net gains/(losses) on sales of loans (including lower of cost or fair value adjustments)(a) Consumer, excluding credit card 2012 2013 2014 Year ended December 31, (in millions) 827 3,423 The following table provides information about gains and losses, including lower of cost or fair value adjustments, on loan sales by portfolio segment. (a) Purchases predominantly represent the Firm's voluntary repurchase of certain delinquent loans from loan pools as permitted by Ginnie Mae guidelines. The Firm typically elects to repurchase these delinquent loans as it continues to service them and/or manage the foreclosure process in accordance with applicable requirements of Ginnie Mae, the Federal Housing Administration ("FHA"), Rural Housing Services ("RHS") and/or the U.S. Department of Veterans Affairs ("VA"). 1,547 504 1,043 5,275 7,428 (b) Excluded retained loans purchased from correspondents that were originated in accordance with the Firm's underwriting standards. Such purchases were $15.1 billion, $5.7 billion and $1.4 billion for the years ended December 31, 2014, 2013 and 2012, respectively. Credit card 4,845 328 1,190 6,655 7,434 $ (a)(b) Credit card Wholesale Consumer, excluding credit card Retained loans reclassified to held-for-sale Sales Purchases (in millions) Year ended December 31, Retained loans reclassified to held-for-sale 2014 $ Total 291 3,039 $ 7,616 $ (a)(b) Total Wholesale $ Credit card 2013 4,810 14,327 8,319 $ 885 7,381 581 Consumer, excluding credit card Sales Wholesale $ Subprime mortgage 4,175 17,915 3,673 15,708 12,038 10,220 Prime mortgage Option ARMS 18,927 Home equity Residential real estate - PCI 11,557 10,970 Student and other 18,951 17,095 20,058 Total retained loans Delinquency rates are a primary credit quality indicator for consumer loans. Loans that are more than 30 days past due provide an early warning of borrowers who may be experiencing financial difficulties and/or who may be unable or unwilling to repay the loan. As the loan continues to age, it becomes more clear that the borrower is likely either unable or unwilling to pay. In the case of residential real estate loans, late-stage delinquencies (greater than 150 days past due) are a strong indicator of loans that will ultimately result in a foreclosure or similar liquidation transaction. In addition to delinquency rates, other credit quality indicators for consumer loans vary based on the class of loan, as follows: Loan delinquency(a) (in millions, except ratios) December 31, Residential real estate - excluding PCI loans Notes to consolidated financial statements 243 $ 294,979 $ 288,449 JPMorgan Chase & Co./2014 Annual Report Risk-rated business banking and auto loans are similar to wholesale loans in that the primary credit quality indicators are the risk rating that is assigned to the loan and whether the loans are considered to be criticized and/or nonaccrual. Risk ratings are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary for updated information about borrowers' ability to fulfill their obligations. For further information about risk-rated wholesale loan credit quality indicators, see page 255 of this Note. Residential real estate - excluding PCI loans The following table provides information by class for residential real estate - excluding retained PCI loans in the consumer, excluding credit card, portfolio segment. For scored auto, scored business banking and student loans, geographic distribution is an indicator of the credit performance of the portfolio. Similar to residential real estate loans, geographic distribution provides insights into the portfolio performance based on regional economic activity and events. insight into a borrower's continued willingness to pay, as the delinquency rate of high-LTV loans tends to be greater than that for loans where the borrower has equity in the collateral. The geographic distribution of the loan collateral also provides insight as to the credit quality of the portfolio, as factors such as the regional economy, home price changes and specific events such as natural disasters, will affect credit quality. The borrower's current or "refreshed" FICO score is a secondary credit-quality indicator for certain loans, as FICO scores are an indication of the borrower's credit payment history. Thus, a loan to a borrower with a low FICO score (660 or below) is considered to be of higher risk than a loan to a borrower with a high FICO score. Further, a loan to a borrower with a high LTV ratio and a low FICO score is at greater risk of default than a loan to a borrower that has both a high LTV ratio and a high FICO score. . For residential real estate loans, including both non-PCI and PCI portfolios, the current estimated LTV ratio, or the combined LTV ratio in the case of junior lien loans, is an indicator of the potential loss severity in the event of default. Additionally, LTV or combined LTV can provide • The following factors should be considered in analyzing certain credit statistics applicable to the Firm's residential real estate - excluding PCI loans portfolio: (i) junior lien home equity loans may be fully charged off when the loan becomes 180 days past due, and the value of the collateral does not support the repayment of the loan, resulting in relatively high charge-off rates for this product class; and (ii) the lengthening of loss-mitigation timelines may result in higher delinquency rates for loans carried at the net realizable value of the collateral that remain on the Firm's Consolidated balance sheets. Total net gains/(losses) on sales of loans (including lower of cost or fair value adjustments) (a) Excludes sales related to loans accounted for at fair value. Business banking 54,536 $ The table below provides information about retained consumer loans, excluding credit card, by class. Consumer, excluding credit card, loan portfolio Consumer loans, excluding credit card loans, consist primarily of residential mortgages, home equity loans and lines of credit, auto loans, business banking loans, and student and other loans, with a focus on serving the prime consumer credit market. The portfolio also includes home equity loans secured by junior liens, prime mortgage loans with an interest-only payment period, and certain payment- option loans originated by Washington Mutual that may result in negative amortization. JPMorgan Chase & Co./2014 Annual Report 242 293 16,367 $ 36,375 240 $ (76) (9) 3 122 313 $ 341 $ (241) 101 201 $ 180 52,757 17,113 40,750 2014 Auto Other consumer loans 7,104 5,056 Subprime 87,162 December 31, (in millions) 104,921 Mortgages: Junior lien Senior lien Home equity: Residential real estate - excluding PCI 2013 Prime, including option ARMS Current Purchases Year ended December 31, • Student and other ⚫ Business banking (b) Other consumer loans Auto(b) • Subprime mortgage Prime mortgage, including option ARMS • Residential real estate - PCI ⚫ Home equity - junior lien Residential real estate - excluding PCI Consumer, excluding credit card (a) The Firm's loan portfolio is divided into three portfolio segments, which are the same segments used by the Firm to determine the allowance for loan losses: Consumer, excluding credit card; Credit card; and Wholesale. Within each portfolio segment, the Firm monitors and assesses the credit risk in the following classes of loans, based on the risk characteristics of each loan class: foreclosure transaction with the borrower. Foreclosed assets are reported in other assets on the Consolidated balance sheets and initially recognized at fair value less costs to sell. Each quarter the fair value of the acquired property is reviewed and adjusted, if necessary, to the lower of cost or fair value. Subsequent adjustments to fair value are charged/credited to noninterest revenue. Operating expense, such as real estate taxes and maintenance, are charged to other expense. Loan portfolio The Firm acquires property from borrowers through loan restructurings, workouts, and foreclosures. Property acquired may include real property (e.g., residential real estate, land, and buildings) and commercial and personal property (e.g., automobiles, aircraft, railcars, and ships). The Firm recognizes foreclosed property upon receiving assets in satisfaction of a loan (e.g., by taking legal title or physical possession). For loans collateralized by real property, the Firm generally recognizes the asset received at foreclosure sale or upon the execution of a deed in lieu of • Home equity - senior lien Foreclosed property Credit card Wholesale (c) (b) Includes certain business banking and auto dealer risk-rated loans that apply the wholesale methodology for determining the allowance for loan losses; these loans are managed by CCB, and therefore, for consistency in presentation, are included with the other consumer loan classes. (a) Includes loans held in CCB, prime mortgage and home equity loans held in AM and prime mortgage loans held in Corporate. Option ARMS • Subprime mortgage Prime mortgage Home equity • Credit card loans Government agencies Other(d) • Financial institutions • Real estate • • Commercial and industrial • (c) Includes loans held in CIB, CB, AM and Corporate. Excludes prime mortgage and home equity loans held in AM and prime mortgage loans held in Corporate. Classes are internally defined and may not align with regulatory definitions. JPMorgan Chase & Co./2014 Annual Report Loans, except for credit card loans, modified in a TDR are generally placed on nonaccrual status, although in many cases such loans were already on nonaccrual status prior to modification. These loans may be returned to performing status (the accrual of interest is resumed) if the following criteria are met: (a) the borrower has performed under the modified terms for a minimum of six months and/or six payments, and (b) the Firm has an expectation that repayment of the modified loan is reasonably assured based on, for example, the borrower's debt capacity and level of future earnings, collateral values, loan-to-value ("LTV") ratios, and other current market considerations. In certain limited and well-defined circumstances in which the loan is current at the modification date, such loans are not placed on nonaccrual status at the time of modification. Because loans modified in TDRs are considered to be impaired, these loans are measured for impairment using the Firm's established asset-specific allowance methodology, which considers the expected re-default rates for the modified loans. A loan modified in a TDR remains subject to the asset-specific allowance methodology throughout its remaining life, regardless of whether the loan is performing and has been returned to accrual status and/or the loan has been removed from the impaired loans disclosures (i.e., loans restructured at market rates). For further discussion of the methodology used to estimate the Firm's asset-specific allowance, see Note 15. Loan origination fees or costs and purchase price discounts or premiums are deferred in a contra loan account until the related loan is sold. The deferred fees and discounts or premiums are an adjustment to the basis of the loan and therefore are included in the periodic determination of the lower of cost or fair value adjustments and/or the gain or loss recognized at the time of sale. Interest income on loans held-for-sale is accrued and recognized based on the contractual rate of interest. Held-for-sale loans are measured at the lower of cost or fair value, with valuation changes recorded in noninterest revenue. For consumer loans, the valuation is performed on a portfolio basis. For wholesale loans, the valuation is performed on an individual loan basis. Loans held-for-sale For commercial real estate loans, collateral values are generally based on appraisals from internal and external valuation sources. Collateral values are typically updated every six to twelve months, either by obtaining a new appraisal or by performing an internal analysis, in accordance with the Firm's policies. The Firm also considers both borrower- and market-specific factors, which may result in obtaining appraisal updates or broker price opinions at more frequent intervals. For residential real estate loans, collateral values are based upon external valuation sources. When it becomes likely that a borrower is either unable or unwilling to pay, the Firm obtains a broker's price opinion of the home based on an exterior-only valuation ("exterior opinions"), which is then updated at least every six months thereafter. As soon as practicable after the Firm receives the property in satisfaction of a debt (e.g., by taking legal title or physical possession), generally, either through foreclosure or upon the execution of a deed in lieu of foreclosure transaction with the borrower, the Firm obtains an appraisal based on an inspection that includes the interior of the home ("interior appraisals"). Exterior opinions and interior appraisals are discounted based upon the Firm's experience with actual liquidation values as compared to the estimated values provided by exterior opinions and interior appraisals, considering state- and product-specific factors. Held-for-sale loans are subject to the nonaccrual policies described above. When a loan is charged down to the estimated net realizable value, the determination of the fair value of the collateral depends on the type of collateral (e.g., securities, real estate). In cases where the collateral is in the form of liquid securities, the fair value is based on quoted market prices or broker quotes. For illiquid securities or other financial assets, the fair value of the collateral is estimated using a discounted cash flow model. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs on government- guaranteed loans. • Auto loans are written down to net realizable value upon repossession of the automobile and after a redemption period (i.e., the period during which a borrower may cure the loan) has passed. • Loans to borrowers who have experienced an event (e.g., bankruptcy) that suggests a loss is either known or highly certain are subject to accelerated charge-off standards. Residential real estate and auto loans are charged off when the loan becomes 60 days past due, or sooner if the loan is determined to be collateral-dependent. Credit card and scored business banking loans are charged off within 60 days of receiving notification of the bankruptcy filing or other event. Student loans are generally charged off when the loan becomes 60 days past due after receiving notification of a bankruptcy. A charge-off is recognized when a loan is modified in a TDR if the loan is determined to be collateral-dependent. A loan is considered to be collateral-dependent when repayment of the loan is expected to be provided solely by the underlying collateral, rather than by cash flows from the borrower's operations, income or other resources. Certain consumer loans will be charged off earlier than the FFIEC charge-off standards in certain circumstances as follows: 4,241 Wholesale loans, risk-rated business banking loans and risk- rated auto loans are charged off when it is highly certain that a loss has been realized, including situations where a loan is determined to be both impaired and collateral- dependent. The determination of whether to recognize a charge-off includes many factors, including the prioritization of the Firm's claim in bankruptcy, expectations of the workout/restructuring of the loan and valuation of the borrower's equity or the loan collateral. 240 Because held-for-sale loans are recognized at the lower of cost or fair value, the Firm's allowance for loan losses and charge-off policies do not apply to these loans. 239 Such modifications are accounted for and reported as troubled debt restructurings ("TDRS"). A loan that has been modified in a TDR is generally considered to be impaired until it matures, is repaid, or is otherwise liquidated, regardless of whether the borrower performs under the modified terms. In certain limited cases, the effective interest rate applicable to the modified loan is at or above the current market rate at the time of the restructuring. In such circumstances, and assuming that the loan subsequently performs under its modified terms and the Firm expects to collect all contractual principal and interest cash flows, the loan is disclosed as impaired and as a TDR only during the year of the modification; in subsequent years, the loan is not disclosed as an impaired loan or as a TDR so long as repayment of the restructured loan under its modified terms is reasonably assured. The Firm seeks to modify certain loans in conjunction with its loss-mitigation activities. Through the modification, JPMorgan Chase grants one or more concessions to a borrower who is experiencing financial difficulty in order to minimize the Firm's economic loss, avoid foreclosure or repossession of the collateral, and to ultimately maximize payments received by the Firm from the borrower. The concessions granted vary by program and by borrower- specific characteristics, and may include interest rate reductions, term extensions, payment deferrals, principal forgiveness, or the acceptance of equity or other assets in lieu of payments. Loan modifications In the event that management decides to retain a loan in the held-for-sale portfolio, the loan is transferred to the held-for-investment portfolio at the lower of cost or fair value on the date of transfer. These loans are subsequently assessed for impairment based on the Firm's allowance methodology. For a further discussion of the methodologies used in establishing the Firm's allowance for loan losses, see Note 15. Loans in the held-for-investment portfolio that management decides to sell are transferred to the held-for-sale portfolio at the lower of cost or fair value on the date of transfer. Credit-related losses are charged against the allowance for loan losses; non-credit related losses such as those due to changes in interest rates or foreign currency exchange rates are recognized in noninterest revenue. Loan classification changes JPMorgan Chase & Co./2014 Annual Report PCI loans held-for-investment are initially measured at fair value. PCI loans have evidence of credit deterioration since the loan's origination date and therefore it is probable, at acquisition, that all contractually required payments will not be collected. Because PCI loans are initially measured at fair value, which includes an estimate of future credit losses, no allowance for loan losses related to PCI loans is recorded at the acquisition date. See page 251 of this Note for information on accounting for PCI loans subsequent to their acquisition. See Note 4 for further information on the Firm's elections of fair value accounting under the fair value option. See Note 3 and Note 4 for further information on loans carried at fair value and classified as trading assets. Because these loans are recognized at fair value, the Firm's nonaccrual, allowance for loan losses, and charge-off policies do not apply to these loans. For these loans, the earned current contractual interest payment is recognized in interest income. Changes in fair value are recognized in noninterest revenue. Loan origination fees are recognized upfront in noninterest revenue. Loan origination costs are recognized in the associated expense category as incurred. Loans used in a market-making strategy or risk managed on a fair value basis are measured at fair value, with changes in fair value recorded in noninterest revenue. Loans at fair value Notes to consolidated financial statements PCI loans (in millions) (d) Other primarily includes loans to SPES and loans to private banking clients. See Note 1 for additional information on SPES. 241 127,465 326 $ 288,449 614 (b) Total Wholesale $ Credit card(a) $ 330,914 $ 131,048 $ 2,611 757,336 2,611 308,263 11,290 2,011 724,177 12,230 Retained loans reclassified to held-for-sale Sales Purchases (in millions) Year ended December 31, The following tables provide information about the carrying value of retained loans purchased, sold and reclassified to held- for-sale during the periods indicated. These tables exclude loans recorded at fair value. The Firm manages its exposure to credit risk on an ongoing basis. Selling loans is one way that the Firm reduces its credit exposures. $ (a) Includes billed finance charges and fees net of an allowance for uncollectible amounts. (b) Loans (other than PCI loans and those for which the fair value option has been elected) are presented net of unearned income, unamortized discounts and premiums, and net deferred loan costs of $1.3 billion and $1.9 billion at December 31, 2014 and 2013, respectively. 321,564 $ 127,791 $ 289,063 2,011 738,418 JPMorgan Chase & Co./2014 Annual Report - 3,801 (in millions) December 31, 2013 Total At fair value Held-for-sale Retained - 128,027 3,021 $ Consumer, excluding credit card (in millions) December 31, 2014 The following tables summarize the Firm's loan balances by portfolio segment. Notes to consolidated financial statements 294,979 395 7,217 $ 295,374 credit card 747,508 $ 324,502 $ (b) Total Consumer, excluding Wholesale $ $ Total At fair value Held-for-sale Retained Credit card(a) Mortgages $ ARMS 12,110 - 13,712 13,122 12,330 2,293 13,712 1,791 94,513 116,469 1,961 1,586 59,634 81,805 4,906 12,110 5,071 - Total retained loans $ 36,375 $ 40,750 8,429 7,685 2,732 $ 28,133 $ 8,144 $ 9,240 $ 2,232 $ 2,397 2,805 $ 16,367 $ 17,113 New York Geographic region $ 162,719 $ 152,129 $ 7,104 $ 5,056 $ 87,162 $ 104,921 California 16,550 - 3,396 11,409 614 432 4,749 3,863 7,995 14,216 6,481 633 Equal to or greater than 660 Less than 660 80% to 100% and refreshed FICO scores: 2,790 1,630 597 858 U.S. government-guaranteed 226 1,780 19,732 20,030 3,407 13,186 2,362 2,226 13,048 Equal to or greater than 660 Less than 660 326 Less than 80% and refreshed FICO scores: 3,802 1,141 770 1,590 1,026 2,128 5,185 298 $ 21,876 14,085 $ 1,069 927 Arizona 6,090 6,475 339 227 1,019 2,679 2.442 2,233 630 654 New Jersey 7,028 3,361 8,044 1,595 1,805 109 Prime, including option 1,951 2,410 1,378 1,216 1,827 555 Washington 4,375 4,439 144 112 1,385 506 $ 718 220 3,565 10,772 280 207 5,216 6,654 2,815 9,559 2,605 1,306 Illinois 26,188 27,717 942 $ 39,227 $ 34,582 1,248 177 Florida 847 4,935 1,199 1,087 2,044 1,845 Texas 861 8,497 885 632 4,598 5,106 2,167 1,923 8,522 679 677 1,407 $ 104,921 $ 40,750 $ 36,375 $ 17,113 $ 16,367 Total retained loans $ 87,162 8,970 5,388 7,779 502 271 7,899 646 489 4,761 3,155 $ 5,056 $ 162,719 $ 90 or more days past due and still accruing 3.09% 2.27% 16.16% 15.03% $ 7,104 2.32% 2.17% 2.20% 3.76% 3.89% % of 30+ days past due to total retained loans (b) $ 152,129 1.42% - $ - $ - $ - $ 224 345 - excluding PCI Total residential real estate Subprime 2014 2013 2014 2013 2013 2013 2014 Junior lien 340 Senior lien Home equity 2014 267 2014 $ 15,730 662 533 $ 138,398 $ 149,552 $ 5,956 $ 4,296 2013 $ 76,108 $ 39,864 $ 35,575 $ 16,470 298 275 362 150 or more days past due 30-149 days past due $ 93,951 $ 4,091 6,879 government guaranteed (c) 846 197 51 281 103 346 101% to 125% and refreshed 138 $ 618 $ 52 $ 10 1,429 $ FICO scores: 134 923 107 69 90 or more days past due and Less than 660 6,316 Equal to or greater than 660 4,049 118 1,210 648 4,645 3,149 212 249 $ 236 302 932 2,666 2,190 1,876 1,590 938 7,823 1,390 7,544 7,544 $ $ 120 - Nonaccrual loans 7,823 5,754 1,036 10 40 4 20 22 6,864 $ $ 1,101 $ 21 $ Equal to or greater than 660 Less than 660 Greater than 125% and refreshed FICO scores: Current estimated LTV ratios (d)(e)(f)(g) $ $ 467 JPMorgan Chase & Co./2014 Annual Report 2012 2014 2013 If the cardholder does not comply with the modified payment terms, then the credit card loan agreement reverts back to its pre-modification payment terms. Assuming that the cardholder does not begin to perform in accordance with those payment terms, the loan continues to age and will ultimately be charged-off in accordance with the Firm's standard charge-off policy. In addition, if a borrower successfully completes a short-term modification program, weighted-average data) JPMorgan Chase may offer one of a number of loan modification programs to credit card borrowers who are experiencing financial difficulty. Most of the credit card loans have been modified under long-term programs for borrowers who are experiencing financial difficulties. Modifications under long-term programs involve placing the customer on a fixed payment plan, generally for 60 months. The Firm may also offer short-term programs for borrowers who may be in need of temporary relief; however, none are currently being offered. Modifications under all short- and long-term programs typically include reducing the interest rate on the credit card. Substantially all modifications are considered to be TDRs. Notes to consolidated financial statements 198 123 $ 2,503 $ 3,882 $ 5,893 2012 2013 Weighted-average interest rate 2014 308 of loans before TDR Wholesale loans include loans made to a variety of customers, ranging from large corporate and institutional clients to high-net-worth individuals. 15.37% 15.67% Loan modifications 255 The primary credit quality indicator for wholesale loans is the risk rating assigned each loan. Risk ratings are used to identify the credit quality of loans and differentiate risk within the portfolio. Risk ratings on loans consider the probability of default ("PD”) and the loss given default ("LGD"). The PD is the likelihood that a loan will default and not be fully repaid by the borrower. The LGD is the estimated loss on the loan that would be realized upon the default of the borrower and takes into consideration collateral and structural support for each credit facility. Management considers several factors to determine an appropriate risk rating, including the obligor's debt capacity and financial flexibility, the level of the obligor's earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. The Firm's definition of criticized aligns with the banking regulatory definition of criticized exposures, which consist of special mention, substandard and doubtful categories. Risk ratings generally represent ratings profiles similar to those defined Wholesale loan portfolio For credit card loans modified in TDRs, payment default is deemed to have occurred when the loans become two payments past due. A substantial portion of these loans is expected to be charged-off in accordance with the Firm's standard charge-off policy. Based on historical experience, the estimated weighted-average default rate for credit card loans modified was expected to be 27.91%, 30.72% and 38.23% as of December 31, 2014, 2013 and 2012, respectively. (a) Represents loans modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The amounts presented represent the balance of such loans as of the end of the quarter in which they defaulted. by S&P and Moody's. Investment-grade ratings range from "AAA/Aaa" to "BBB-/Baa3." Noninvestment-grade ratings are classified as noncriticized (“BB+/Ba1 and B-/B3") and criticized ("CCC+"/"Caal and below"), and the criticized portion is further subdivided into performing and nonaccrual loans, representing management's assessment of the collectibility of principal and interest. Criticized loans have a higher probability of default than noncriticized loans. $ 167 $ 309 119 $ Loans that redefaulted within one year of modification(a) 5.19 4.38 4.40 Weighted-average interest rate of loans - after TDR 14.96% impaired credit card loans Credit card impaired loans and loan modifications The table below sets forth information about the Firm's impaired credit card loans. All of these loans are considered to be impaired as they have been modified in TDRS. Average impaired credit card loans reverted to pre-modification payment terms(d) Modified credit card loans that have 1,775 $ 2,746 $ Credit card loans with modified payment terms(c) 2013 2014 Impaired credit card loans with an allowance(a)(b) December 31, (in millions) JPMorgan Chase & Co./2014 Annual Report 254 85.1% 14.9 $ 127,465 Risk ratings are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary for 85.7% 14.3 Total impaired credit card loans (e) $ 254 2,029 $ 3,115 Year ended December 31, (in millions) The following table presents average balances of impaired credit card loans and interest income recognized on those loans. (e) Predominantly all impaired credit card loans are in the U.S. (d) Represents credit card loans that were modified in TDRS but that have subsequently reverted back to the loans' pre-modification payment terms. At December 31, 2014 and 2013, $159 million and $226 million, respectively, of loans have reverted back to the pre-modification payment terms of the loans due to noncompliance with the terms of the modified loans. The remaining $95 million and $143 million at December 31, 2014 and 2013, respectively, of these loans are to borrowers who have successfully completed a short-term modification program. The Firm continues to report these loans as TDRS since the borrowers' credit lines remain closed. (c) Represents credit card loans outstanding to borrowers enrolled in a credit card modification program as of the date presented. (b) There were no impaired loans without an allowance. (a) The carrying value and the unpaid principal balance are the same for credit card impaired loans. Interest income on Year ended December 31, (in millions, except New enrollments in these loan modification programs for the years ended December 31, 2014, 2013 and 2012, were $807 million, $1.2 billion and $1.7 billion, respectively. then the loan reverts back to its pre-modification payment terms. However, in most cases, the Firm does not reinstate the borrower's line of credit. 369 971 500 $ $ Allowance for loan losses related to impaired credit card loans Financial effects of modifications and redefaults The following table provides information about the financial effects of the concessions granted on credit card loans modified in TDRs and redefaults for the periods presented. updated information affecting the obligor's ability to fulfill its obligations. $10,462 The table below provides information by class of receivable for the retained loans in the Wholesale portfolio segment. 75,964 5,408 821 78,118 4,119 599 155 140 1 25 18 346 480 236 42 10,992 10,075 440 300 3 Total noninvestment grade 46,556 Total retained loans $109,625 2.58% $ 128,027 2.22% % of total criticized to total retained loans 82,193 $308,263 82,836 $324,502 11,627 $91,121 6,674 272 10,451 $92,538 483 303 6,971 $33,683 7,419 $34,530 16,956 $ 69,151 18,107 $ 79,113 46,156 $103,846 $8,696 As noted above, the risk rating of a loan considers the industry in which the obligor conducts its operations. As part of the overall credit risk management framework, the Firm focuses on the management and diversification of its industry and client exposures, with particular attention paid to industries with actual or potential credit concern. See Note 5 for further detail on industry concentrations. 7,085 316 16,541 1,313 253 2014 2013 2014 2013 2014 2013 2014 Total retained loans Other(d) Government agencies Financial institutions Real estate Commercial and industrial Loans by risk ratings As of or for the year ended December 31, (in millions, except ratios) 2013 2014 2013 2014 43,477 2,385 294 44,117 2,251 188 Criticized performing Criticized nonaccrual Noninvestment grade: Noncriticized $226,070 $241,666 $82,087 $79,494 14,381 2,229 $ 9,979 $26,712 $27,111 $52,195 $61,006 $ 63,069 $ 57,690 Investment grade 2013 $8,393 53,030 HELOCS:(a) 3,239 The table below sets forth the accretable yield activity for the Firm's PCI consumer loans for the years ended December 31, 2014, 2013 and 2012, and represents the Firm's estimate of gross interest income expected to be earned over the remaining life of the PCI loan portfolios. The table excludes the cost to fund the PCI portfolios, and therefore the accretable yield does not represent net interest income expected to be earned on these portfolios. (b) Substantially all undrawn HELOCS within the revolving period have been closed. (c) Includes loans modified into fixed-rate amortizing loans. (a) In general, these HELOCS are revolving loans for a 10-year period, after which time the HELOC converts to an interest-only loan with a balloon payment at the end of the loan's term. 6.84% 15,914 $ 647 $ 120 $ 321 $ 8.15 908 39 Year ended December 31, (in millions, except ratios) Beginning balance Accretion into interest income (2,491) 19,072 $ 18,457 (2,201) (287) 198 533 $ 16,167 (1,934) (174) 11 $ 2013 2014 Total PCI Accretable yield percentage Balance at December 31 Other changes in expected cash flows (a) Changes in interest rates on variable-rate loans 2012 (449) 24 2,336 Beyond the revolving period (c) Within the revolving period (b) (in millions, except ratios) December 31, 2013 6.55% 13,851 $ 575 $ 81 $ 251 $ Total 1.98 % HELOANS Total Delinquencies 30-89 days past due 82 21 54 6.76% 12,670 $ 526 6.72 $ $ 243 $ Total 30+ day delinquency rate 150+ days past due 90-149 days past due Total loans 88 51,403 2,325 $ 0.70 1.67% 1.44% $ 127,465 1,108 1,022 $128,027 - 943 895 $ 125,335 $ 126,189 3.14% 3,429 $ 3,879 2.75% $ 2013 2014 0.80 $ 17,940 $ 17,194 11,088 3,263 3,618 3,552 4,462 4,489 4,881 4,707 Equal to or greater than 660 Less than 660 5,554 7,178 7,398 7,412 7,497 10,497 10,940 10,400 5,750 14,592 Percentage of portfolio based on carrying value with estimated refreshed FICO scores All other The credit card portfolio segment includes credit card loans originated and purchased by the Firm. Delinquency rates are the primary credit quality indicator for credit card loans as they provide an early warning that borrowers may be experiencing difficulties (30 days past due); information on those borrowers that have been delinquent for a longer period of time (90 days past due) is also considered. In addition to delinquency rates, the geographic distribution of the loans provides insight as to the credit quality of the portfolio based on the regional economy. Credit card loan portfolio Notes to consolidated financial statements 253 At December 31, 2014 and 2013, the Firm had PCI residential real estate loans with an unpaid principal balance of $3.2 billion and $4.8 billion, respectively, that were not included in REO, but were in the process of active or suspended foreclosure. loan liquidation periods reduce the accretable yield percentage (because the same accretable yield balance is recognized against a higher-than-expected loan balance over a longer-than-expected period of time), shortened loan liquidation periods would have the opposite effect. Active and suspended foreclosure Since the date of acquisition, the decrease in the accretable yield percentage has been primarily related to a decrease in interest rates on variable-rate loans and, to a lesser extent, extended loan liquidation periods. Certain events, such as extended or shortened loan liquidation periods, affect the timing of expected cash flows and the accretable yield percentage, but not the amount of cash expected to be received (i.e., the accretable yield balance). While extended JPMorgan Chase & Co./2014 Annual Report The factors that most significantly affect estimates of gross cash flows expected to be collected, and accordingly the accretable yield balance, include: (i) changes in the benchmark interest rate indices for variable-rate products such as option ARM and home equity loans; and (ii) changes in prepayment assumptions. (a) Other changes in expected cash flows may vary from period to period as the Firm continues to refine its cash flow model and periodically updates model assumptions. For the year ended December 31, 2014, other changes in expected cash flows were driven by changes in prepayment assumptions. For the year ended December 31, 2013, other changes in expected cash flows were due to refining the expected interest cash flows on HELOCS with balloon payments, partially offset by changes in prepayment assumptions. For the year ended December 31, 2012, other changes in expected cash flows were principally driven by the impact of modifications, but also related to changes in prepayment assumptions. 4.38% 4.31% 4.19% 18,457 $ 16,167 While the borrower's credit score is another general indicator of credit quality, the Firm does not view credit scores as a primary indicator of credit quality because the borrower's credit score tends to be a lagging indicator. However, the distribution of such scores provides a general indicator of credit quality trends within the portfolio. Refreshed FICO score information, which is obtained at least quarterly, for a statistically significant random sample of the credit card portfolio is indicated in the table below; FICO is considered to be the industry benchmark for credit scores. The Firm generally originates new card accounts to prime consumer borrowers. However, certain cardholders' FICO scores may decrease over time, depending on the performance of the cardholder and changes in credit score technology. The table below sets forth information about the Firm's credit card loans. Virginia Michigan Pennsylvania Ohio New Jersey New York Illinois Florida Texas Total retained credit card loans Credit card loans by geographic region California % of 30+ days past due to total retained loans Total retained credit card loans Loan delinquency ratios 90 or more days past due and still accruing Nonaccrual loans 30-89 days past due and still accruing Current and less than 30 days past due and still accruing % of net charge-offs to retained loans Loan delinquency As of or for the year ended December 31, (in millions, except ratios) Net charge-offs % of 90+ days past due to total retained loans 3.72% 243 $ 297 20 0.88 % Impaired loans 2013 2014 2013 2014 2013 2014 2013 2014 2013 Total retained loans Other Government agencies Financial institutions Real estate 2014 With an allowance $ Without an allowance(a) 174 $ 236 24 166 73 52 - - $ 597 471 2013 85 $ - $ 15 $ 17 $ 3 8 $ 193 $ 258 109 87 58 $ 1 $ 89 $ 248 2014 December 31, $ 3 $ 110 $ 143 $ $ 191 126 $ $ Criticized nonaccrual 3.72% 1.98% 0.56% 0.49% 2.20% 0.98% 17 $ 9 $ Commercial and industrial Wholesale impaired loans are comprised of loans that have been placed on nonaccrual status and/or that have been modified in a TDR. All impaired loans are evaluated for an asset-specific allowance as described in Note 15. The table below sets forth information about the Firm's wholesale impaired loans. Wholesale impaired loans and loan modifications 0.50% 0.32% 0.18% 0.27% (in millions) 0.08% 0.90% 0.63% 0.43% 0.25% % of criticized nonaccrual to total real estate retained loans 346 253 $ -% 8.30% Total impaired loans 198 $ 294 17 784 873 412 $ 484 17 8.83 Other Government agencies Financial institutions Real estate $ Commercial and industrial 2012 2013 2014 Year ended December 31, (in millions) 9 Total(a) $ 155 715 $ JPMorgan Chase & Co./2014 Annual Report 258 For scored loans, the statistical calculation is performed on pools of loans with similar risk characteristics (e.g., product type) and generally computed by applying loss factors to outstanding principal balances over an estimated loss emergence period. The loss emergence period represents the time period between the date at which the loss is estimated to have been incurred and the ultimate realization of that loss (through a charge-off). Estimated loss emergence periods may vary by product and may change over time; management applies judgment in estimating loss emergence periods, using available credit information and trends. The asset-specific component of the allowance for impaired loans that have been modified in TDRS incorporates the effects of foregone interest, if any, in the present value calculation and also incorporates the effect of the modification on the loan's expected cash flows, which considers the potential for redefault. For residential real estate loans modified in TDRs, the Firm develops product- specific probability of default estimates, which are applied at a loan level to compute expected losses. In developing these probabilities of default, the Firm considers the relationship between the credit quality characteristics of the underlying loans and certain assumptions about home prices and unemployment, based upon industry-wide data. The Firm also considers its own historical loss experience to date based on actual redefaulted modified loans. For credit card loans modified in TDRs, expected losses incorporate projected redefaults based on the Firm's historical experience by type of modification program. For wholesale loans modified in TDRs, expected losses incorporate redefaults based on management's expectation of the borrower's ability to repay under the modified terms. The formula-based component is based on a statistical calculation to provide for incurred credit losses in performing risk-rated loans and all consumer loans, except for any loans restructured in TDRS and PCI loans. See Note 14 for more information on PCI loans. The Firm generally measures the asset-specific allowance as the difference between the recorded investment in the loan and the present value of the cash flows expected to be collected, discounted at the loan's original effective interest rate. Subsequent changes in impairment are reported as an adjustment to the provision for loan losses. In certain cases, the asset-specific allowance is determined using an observable market price, and the allowance is measured as the difference between the recorded investment in the loan and the loan's fair value. Impaired collateral-dependent loans are charged down to the fair value of collateral less costs to sell and therefore may not be subject to an asset- specific reserve as are other impaired loans. See Note 14 for more information about charge-offs and collateral- dependent loans. JPMorgan Chase's allowance for loan losses covers the consumer, including credit card, portfolio segments (primarily scored); and wholesale (risk-rated) portfolio, and represents management's estimate of probable credit losses inherent in the Firm's loan portfolio. The allowance for loan losses includes an asset-specific component, a formula- based component and a component related to PCI loans, as described below. Management also estimates an allowance for wholesale and consumer lending-related commitments using methodologies similar to those used to estimate the allowance on the underlying loans. During 2014, the Firm did not make any significant changes to the methodologies or policies used to determine its allowance for credit losses; such policies are described in the following paragraphs. The asset-specific component of the allowance relates to loans considered to be impaired, which includes loans that have been modified in TDRs as well as risk-rated loans that have been placed on nonaccrual status. To determine the asset-specific component of the allowance, larger loans are evaluated individually, while smaller loans are evaluated as pools using historical loss experience for the respective class of assets. Scored loans (i.e., consumer loans) are pooled by product type, while risk-rated loans (primarily wholesale loans) are segmented by risk rating. Note 15 - Allowance for credit losses The following table presents the Firm's average impaired loans for the years ended 2014, 2013 and 2012. Notes to consolidated financial statements JPMorgan Chase & Co./2014 Annual Report Certain loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. All TDRs are reported as impaired loans in the tables above. TDRs were not material as of December 31, 2014 and 2013. (a) The related interest income on accruing impaired loans and interest income recognized on a cash basis were not material for the years ended December 31, 2014, 2013 and 2012. 1,960 1,124 $ 277 211 257 $ (c) Based upon the domicile of the borrower, predominantly all wholesale impaired loans are in the U.S. (a) When the discounted cash flows, collateral value or market price equals or exceeds the recorded investment in the loan, the loan does not require an allowance. This typically occurs when the impaired loans have been partially charged-off and/or there have been interest payments received and applied to the loan balance. (c) 845 $ 637 (c) 158 $ 141 $ 1 $ $ - 25 $ 18 $ $ 367 280 $ $ Allowance for loan losses related to impaired loans $ 34 $ 1,168 835 241 22 24 1 202 454 345 448 (b) Represents the contractual amount of principal owed at December 31, 2014 and 2013. The unpaid principal balance differs from the impaired loan balances due to various factors, including charge-offs; interest payments received and applied to the carrying value; net deferred loan fees or costs; and unamortized discount or premiums on purchased loans. 266 Unpaid principal balance of $ 181 $4 $ 16 $ - $ - $ 13 $ 27 $ 87 63 36 $ $ 75 impaired loans (b) 0.97 % 4.82% 1.28% 0.29% (0.04)% (0.29)% (0.01)% 0.01% 0.10% 0.02% (recoveries) to end-of- period retained loans % of net charge-offs/ 16 12 $ 9 $ $ (14) $ 1 $ 25 $ $ (99) (12) 0.01% (0.02)% 0.01% -% 0.01% 104 164 275 181 566 and still accruing 30-89 days past due $ $321,612 $305,548 $8,627 $10,421 $ 68,627 $34,408 $33,426 $78,552 $103,357 $108,857 Current and less than 30 days past due and still accruing Loan delinquency(b) $91,168 $89,717 226 6 99 $ 0.15 0.01 0.07 0.05 0.50 0.32 0.28 0.17 % of nonaccrual loans to total retained loans 2.02% 1.45% 0.70% 0.41 % 0.41% 0.03% 0.17 0.18 0.27 Loans by geographic distribution(a) 22 $ $ Net charge-offs/ (recoveries) $100,865 $104,057 223,637 204,206 $324,502 $308,263 $42,961 $43,376 49,577 47,745 $92,538 $91,121 $1,122 $ 2,146 7,574 8,316 $8,696 $10,462 $22,726 10,957 $ 33,683 (9) $ $ 20,944 13,586 $34,530 $ 2,099 77,014 $79,113 $ 34,440 69,406 $103,846 75,886 $109,625 Total retained loans Total U.S. $ 33,739 Total non-U.S. $ 1,369 67,782 $ 69,151 2.57% 69 1,201 2014 2013 2014 2013 2014 2013 2014 (in millions, except ratios) December 31, Other Commercial construction and development Commercial lessors Multifamily The following table presents additional information on the real estate class of loans within the Wholesale portfolio segment for the periods indicated. The real estate class primarily consists of secured commercial loans mainly to borrowers for multi- family and commercial lessor properties. Multifamily lending specifically finances apartment buildings. Commercial lessors receive financing specifically for real estate leased to retail, office and industrial tenants. Commercial construction and development loans represent financing for the construction of apartments, office and professional buildings and malls. Other real estate loans include lodging, real estate investment trusts ("REITS"), single-family, homebuilders and other real estate. JPMorgan Chase & Co./2014 Annual Report 2013 Real estate retained loans Criticized $ 51,049 652 % of criticized to total real estate retained loans 2,575 1,566 Total real estate loans 2014 2013 $ 79,113 $ 69,151 $ 6,362 $ 5,139 29 31 81 256 42 841 $ 3,674 4,264 $ $ 15,949 $ 17,438 $ 44,389 1,142 1,323 40 (d) Other primarily includes loans to SPES and loans to private banking clients. See Note 1 for additional information on SPES. (a) The U.S. and non-U.S. distribution is determined based predominantly on the domicile of the borrower. (b) The credit quality of wholesale loans is assessed primarily through ongoing review and monitoring of an obligor's ability to meet contractual obligations rather than relying on 346 253 294 188 Criticized nonaccrual 6 14 33 14 14 due and still accruing (c) 90 or more days past 1,844 2,215 1,233 18 25 Total retained loans $109,625 $308,263 $324,502 $92,538 $91,121 $10,462 $8,696 821 599 the past due status, which is generally a lagging indicator of credit quality. For a discussion of more significant risk factors, see pages 255-256 of this Note. (c) Represents loans that are considered well-collateralized and therefore still accruing interest. 50 16 155 29 140 1 $33,683 $34,530 $79,113 $ 69,151 $103,846 76 736 252 7 Without an allowance(a) $ 47 2013 2014 With an allowance Impaired loans (in millions) December 31, The table below sets forth information about the Firm's other consumer impaired loans, including risk-rated business banking and auto loans that have been placed on nonaccrual status, and loans that have been modified in TDRs. Other consumer impaired loans and loan modifications Notes to consolidated financial statements 249 JPMorgan Chase & Co./2014 Annual Report December 31, 2014 and 2013, excluded loans 30 days or more past due and still accruing, which are insured by U.S. government agencies under the FFELP, of $654 million and $737 million, respectively. These amounts were excluded as reimbursement of insured amounts is proceeding normally. For risk-rated business banking and auto loans, the primary credit quality indicator is the risk rating of the loan, including whether the loans are considered to be criticized and/or nonaccrual. These amounts represent student loans, which are insured by U.S. government agencies under the FFELP. These amounts were accruing as reimbursement of insured amounts is proceeding normally. 557 $ 35 Individual delinquency classifications included loans insured by U.S. government agencies under the Federal Family Education Loan Program ("FFELP") as follows: current included $4.3 billion and $4.9 billion; 30-119 days past due included $364 million and $387 million; and 120 or more days past due included $290 million and $350 million at December 31, 2014 and 2013, respectively. 571 $ Loan modifications (d) Represents the contractual amount of principal owed at December 31, 2014 and 2013. The unpaid principal balance differs from the impaired loan balances due to various factors, including charge-offs; interest payments received and applied to the principal balance; net deferred loan fees or costs; and unamortized discounts or premiums on purchased loans. (b) Predominantly all other consumer impaired loans are in the U.S. (c) Other consumer average impaired loans were $599 million, $648 million and $733 million for the years ended December 31, 2014, 2013 and 2012, respectively. The related interest income on impaired loans, including those on a cash basis, was not material for the years ended December 31, 2014, 2013 and 2012. (a) When discounted cash flows, collateral value or market price equals or exceeds the recorded investment in the loan, the loan does not require an allowance. This typically occurs when the impaired loans have been partially charged off and/or there have been interest payments received and applied to the loan balance. 441 788 456 719 Impaired loans on nonaccrual status loans (d) Unpaid principal balance of impaired 107 117 $ impaired loans Allowance for loan losses related to 618 592 $ Total impaired loans (b)(c) The following table provides information about the Firm's other consumer loans modified in TDRs. All of these TDRS are reported as impaired loans in the tables above. 354 $ 23,590 $14,619 $ 9,968 $ 9,822 Noncriticized Loans by risk ratings (c) Total retained loans $ 83,265 $ 85,564 $ 11,557 $10,970 $ 18,951 $52,757 $20,058 $54,536 33,517 33,758 4,973 4,503 $ 13,622 765 ΝΑ $ 24,441 213 743 (d) (c) (b) (a) Criticized nonaccrual ΝΑ NA 316 ΝΑ ΝΑ 711 708 213 54 38 35 Criticized performing ΝΑ Financial effects of modifications and redefaults For auto loans, TDRs typically occur in connection with the bankruptcy of the borrower. In these cases, the loan is modified with a revised repayment plan that typically incorporates interest rate reductions and, to a lesser extent, principal forgiveness. For business banking loans, concessions are dependent on individual borrower circumstances and can be of a short- term nature for borrowers who need temporary relief or longer term for borrowers experiencing more fundamental financial difficulties. Concessions are predominantly term or payment extensions, but also may include interest rate reductions. Loan delinquency (based on unpaid principal 4,158 2013 2014 $46,696 $53,055 3,325 494 194 180 $17,915 Total PCI Option ARMS 2014 2013 $15,708 $ 4,175 $ 3,673 180 $12,038 1,726 2013 Subprime mortgage 2014 2013 2014 $10,220 1,193 balance) 2013 $18,927 1,758 Current $18,135 1,006 $42,586 $47,766 $15,501 $13,814 858 662 536 589 $ 4,012 $ 3,565 $10,118 $ 8,912 500 837 1,112 1,000 150 or more days past due 583 445 30-149 days past due $16,295 1,758 Related allowance for loan losses(b) $17,095 Other consumer new TDRS were $291 million, $156 million, and $249 million for the years ended December 31, 2014, 2013 and 2012, respectively. (b) Additional commitments to lend to borrowers whose loans have been modified in TDRS as of December 31, 2014 and 2013 were immaterial. (a) The impact of these modifications was not material to the Firm for the years ended December 31, 2014 and 2013. 201 306 TDRs on nonaccrual status 378 442 $ $ restructurings(a)(b) Loans modified in troubled debt 2013 2014 (in millions) December 31, In May 2014 the Firm began extending the deferment period for up to 24 months for certain student loans, which resulted in extending the maturity of the loans at their original contractual interest rates. These modified loans are considered TDRs and placed on nonaccrual status. The balance of business banking loans modified in TDRS that experienced a payment default, and for which the payment default occurred within one year of the modification, was $25 million, $43 million and $42 million, during the years ended December 31, 2014, 2013 and 2012, respectively. The balance of auto loans modified in TDRS that experienced a payment default, and for which the payment default occurred within one year of the modification, was $43 million, $54 million, and $46 million, during the years ended December 31, 2014, 2013, and 2012, respectively. A payment default is deemed to occur as follows: (1) for scored auto and business banking loans, when the loan is two payments past due; and (2) for risk-rated business banking loans and auto loans, when the borrower has not made a loan payment by its scheduled due date after giving effect to the contractual grace period, if any. 250 JPMorgan Chase & Co./2014 Annual Report Purchased credit-impaired loans PCI loans are initially recorded at fair value at acquisition. PCI loans acquired in the same fiscal quarter may be aggregated into one or more pools, provided that the loans have common risk characteristics. A pool is then accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. With respect to the Washington Mutual transaction, all of the consumer PCI loans were aggregated into pools of loans with common risk characteristics. Carrying value(a) 2014 (in millions, except ratios) Prime mortgage Home equity December 31, The table below sets forth information about the Firm's consumer, excluding credit card, PCI loans. - 4,489 Residential real estate – PCI loans 251 JPMorgan Chase & Co./2014 Annual Report The PCI portfolio affects the Firm's results of operations primarily through: (i) contribution to net interest margin; (ii) expense related to defaults and servicing resulting from the liquidation of the loans; and (iii) any provision for loan losses. The PCI loans acquired in the Washington Mutual transaction were funded based on the interest rate characteristics of the loans. For example, variable-rate loans were funded with variable-rate liabilities and fixed- rate loans were funded with fixed-rate liabilities with a similar maturity profile. A net spread will be earned on the declining balance of the portfolio, which is estimated as of December 31, 2014, to have a remaining weighted-average life of 8 years. The liquidation of PCI loans, which may include sales of loans, receipt of payment in full by the borrower, or foreclosure, results in removal of the loans from the underlying PCI pool. When the amount of the liquidation proceeds (e.g., cash, real estate), if any, is less than the unpaid principal balance of the loan, the difference is first applied against the PCI pool's nonaccretable difference for principal losses (i.e., the lifetime credit loss estimate established as a purchase accounting adjustment at the acquisition date). When the nonaccretable difference for a particular loan pool has been fully depleted, any excess of the unpaid principal balance of the loan over the liquidation proceeds is written off against the PCI pool's allowance for loan losses. Beginning in the fourth quarter of 2014, write- offs of PCI loans also include other adjustments, primarily related to interest forgiveness modifications. Because the Firm's PCI loans are accounted for at a pool level, the Firm does not recognize charge-offs of PCI loans when they reach specified stages of delinquency (i.e., unlike non-PCI consumer loans, these loans are not charged off based on FFIEC standards). If the timing and/or amounts of expected cash flows on PCI loans were determined not to be reasonably estimable, no interest would be accreted and the loans would be reported as nonaccrual loans; however, since the timing and amounts of expected cash flows for the Firm's PCI consumer loans are reasonably estimable, interest is being accreted and the loans are being reported as performing loans. The excess of cash flows expected to be collected over the carrying value of the underlying loans is referred to as the accretable yield. This amount is not reported on the Firm's Consolidated balance sheets but is accreted into interest income at a level rate of return over the remaining estimated lives of the underlying pools of loans. The Firm continues to modify certain PCI loans. The impact of these modifications is incorporated into the Firm's quarterly assessment of whether a probable and significant change in expected cash flows has occurred, and the loans continue to be accounted for and reported as PCI loans. In evaluating the effect of modifications on expected cash flows, the Firm incorporates the effect of any foregone interest and also considers the potential for redefault. The Firm develops product-specific probability of default estimates, which are used to compute expected credit losses. In developing these probabilities of default, the Firm considers the relationship between the credit quality characteristics of the underlying loans and certain assumptions about home prices and unemployment based upon industry-wide data. The Firm also considers its own historical loss experience to-date based on actual redefaulted modified PCI loans. On a quarterly basis, the Firm estimates the total cash flows (both principal and interest) expected to be collected over the remaining life of each pool. These estimates incorporate assumptions regarding default rates, loss severities, the amounts and timing of prepayments and other factors that reflect then-current market conditions. Probable decreases in expected cash flows (i.e., increased credit losses) trigger the recognition of impairment, which is then measured as the present value of the expected principal loss plus any related foregone interest cash flows, discounted at the pool's effective interest rate. Impairments are recognized through the provision for credit losses and an increase in the allowance for loan losses. Probable and significant increases in expected cash flows (e.g., decreased credit losses, the net benefit of modifications) would first reverse any previously recorded allowance for loan losses with any remaining increases recognized prospectively as a yield adjustment over the remaining estimated lives of the underlying loans. The impacts of (i) prepayments, (ii) changes in variable interest rates, and (iii) any other changes in the timing of expected cash flows are recognized prospectively as adjustments to interest income. Notes to consolidated financial statements 2,339 4,516 24,739 1.47% (d) 2.52% (d) 2.15% (d) 2.32% 1.73% 1.15% $ - $ - $ - $ - $ Geographic region Nonaccrual loans 90 or more days past due and still accruing (b) % of 30+ days past due to total retained loans 115 1.23% $ 83,265 $ 85,564 $ 11,557 $10,970 1.60% (d) $ 18,951 367 428 $ 1,143 2,374 $ 3,008 $ 5,615 $ 6,294 California 632 664 86 270 385 279 161 428 $ 367 $ $ $ 1,112 $ 20,058 $54,536 2013 2014 (in millions, except ratios) December 31, Total other consumer Student and other Business banking Auto $19,710 208 599 6 7 120 or more days past due 663 $52,152 $53,866 The table below provides information for other consumer retained loan classes, including auto, business banking and student loans. Other consumer loans 2014 $52,757 2013 2013 Total retained loans $ 81,192 1,539 534 $ 83,656 1,447 461 368 314 660 576 280 160 140 $ 10,529 $ 10,080 $ 18,511 30-119 days past due Current Loan delinquency(a) 2013 2014 2014 $ 10,445 $ 9,101 New York 227 235 234 258 950 1,019 Washington 3,153 3,325 252 239 1,046 1,083 1,855 2,003 Arizona 2,803 1,512 2,774 1,411 1,633 4,253 4,140 708 629 1,316 1,354 2,229 2,157 All other Ohio 3,798 3,474 513 466 1,383 1,375 1,902 Michigan 397 378 392 4,998 5,277 740 729 1,341 1,373 2,917 3,175 Illinois 8,200 8,108 1,218 1,259 3,084 3,187 3,898 3,662 Florida 2,301 2,012 827 451 2,014 1,945 New Jersey 8,834 9,102 878 868 24,055 2,646 5,310 5,608 Texas 3,197 38 539 521 646 2,626 2,840 3,649 $19,830 281 106 92 327 273 Texas 5,034 4,257 1,817 1,440 526 432 826 689 1,865 1,696 Florida 328 1,568 85 731 187 167 361 323 Arizona 1,629 1,345 701 553 213 165 334 279 381 348 New Jersey 861 100 85 1,332 397 $ 1,293 $ 1,138 $ 6,845 $ 5,965 $11,937 $10,671 California balance) Geographic region (based on unpaid principal 9,210 9,504 $49,137 $56,400 $16,496 $19,223 3,869 3,904 1,400 $ 5,471 $ 4,652 $10,249 $11,876 $ 9,190 481 $10,419 New York 283 229 353 301 451 405 Illinois 3,528 2,944 1,196 933 563 463 807 672 962 876 $26,964 $30,494 95 227 264 Total loans Total 30+ day delinquency 150+ days past due 90-149 days past due 30-89 days past due Delinquencies (in millions, except ratios) December 31, 2014 Approximately 20% of the PCI home equity portfolio are senior lien loans; the remaining balance are junior lien HELOANS or HELOCS. The following tables set forth delinquency statistics for PCI junior lien home equity loans and lines of credit based on unpaid principal balance as of December 31, 2014 and 2013. JPMorgan Chase & Co./2014 Annual Report (d) Refreshed FICO scores represent each borrower's most recent credit score, which is obtained by the Firm on at least a quarterly basis. (a) Carrying value includes the effect of fair value adjustments that were applied to the consumer PCI portfolio at the date of acquisition. (b) Management concluded as part of the Firm's regular assessment of the PCI loan pools that it was probable that higher expected credit losses would result in a decrease in expected cash flows. As a result, an allowance for loan losses for impairment of these pools has been recognized. (c) Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. These property values do not represent actual appraised loan level collateral values; as such, the resulting ratios are necessarily imprecise and should be viewed as estimates. Current estimated combined LTV for junior lien home equity loans considers all available lien positions, as well as unused lines, related to the property. 9,627 8,348 $49,137 $56,400 3,501 3,025 $16,496 $19,223 $11,876 $ 4,652 $ 5,471 rate $10,249 HELOCS:(a) $ $17,740 20 HELOANS 6.42 4,143 166 24 76 Beyond the revolving period (c) 6.42% 8,972 $ 371 $ 50 $ 155 Within the revolving period (b) 1,829 1,562 1,908 189 166 62 53 1,913 1,674 463 395 112 95 266 225 1,072 959 Washington 907 802 130 145 182 206 1,645 2,389 $19,830 2,116 $17,740 Total unpaid principal balance All other 237 209 75 $17,740 $19,830 69 72 55 48 23 20 Ohio 602 531 84 Total unpaid principal balance Michigan 16,799 $ 1,168 $ 45 $ 240 $ 34 $ 115 $ 89 $ 301 $ 681 $ 1,824 Less than 660 273 662 97 290 160 459 150 575 680 1,986 101% to 125% and refreshed FICO scores: Equal to or greater than 660 2,245 513 3,248 $ Current estimated LTV ratios (based on unpaid principal balance)(c)(d) 1,169 $11,876 551 797 $ 4,652 $ 5,471 1,824 $16,496 14,166 $10,249 2,716 4,212 5,794 $19,223 $49,137 $56,400 8.15% 8.55% 13.05% 14.80% 23.37% 26.67% 16.26% 19.36% 13.33% 15.31% Total loans % of 30+ days past due to total loans Equal to or greater than 660 456 Greater than 125% and refreshed FICO scores: 215 1,647 1,782 1,316 1,699 1,006 1,197 1,996 2,769 5,965 7,447 Lower than 80% and refreshed FICO scores: Equal to or greater than 660 5,824 5,077 3,663 2,897 Less than 660 1,017 1,879 2,116 2,062 719 1,490 521 6,593 5,671 Less than 660 11,115 1,994 575 9,262 1,073 Less than 660 5,745 1,541 3,491 1,164 316 402 509 919 771 1,563 884 4,907 80% to 100% and refreshed FICO scores: Equal to or greater than 660 3,311 2,418 544 519 4,171 2,755 4,473 2,154 2,787 Commercial Banking: CB makes investments in and provides lending to community development entities that may meet the definition of a VIE. In addition, CB provides financing and lending-related services to certain client-sponsored VIES. In general, CB does not control the activities of these entities and does not consolidate these entities. 262 The underlying securitized credit card receivables and other assets of the securitization trusts are available only for payment of the beneficial interests issued by the securitization trusts; they are not available to pay the Firm's other obligations or the claims of the Firm's other creditors. The agreements with the credit card securitization trusts require the Firm to maintain a minimum undivided interest in the credit card trusts (which is generally 4%). As of December 31, 2014 and 2013, the Firm held undivided interests in Firm-sponsored credit card securitization trusts of $10.9 billion and $14.3 billion, respectively. The Firm maintained an average undivided interest in principal receivables owned by those trusts of approximately 22% and 30% for the years ended December 31, 2014 and 2013, respectively. The Firm also retained $40 million and $130 million of senior securities and $5.3 billion and $5.5 billion of subordinated securities in certain of its credit card securitization trusts as of December 31, 2014 and 2013, respectively. The Firm's undivided interests in the credit card trusts and securities retained are eliminated in consolidation. The Firm is considered to be the primary beneficiary of these Firm-sponsored credit card securitization trusts based on the Firm's ability to direct the activities of these VIES through its servicing responsibilities and other duties, including making decisions as to the receivables that are transferred into those trusts and as to any related modifications and workouts. Additionally, the nature and extent of the Firm's other continuing involvement with the trusts, as indicated above, obligates the Firm to absorb losses and gives the Firm the right to receive certain benefits from these VIES that could potentially be significant. Credit card securitizations Significant Firm-sponsored variable interest entities The Firm also invests in and provides financing and other services to VIES sponsored by third parties, as described on page 268 of this Note. Corporate: The Private Equity business, within Corporate, may be involved with entities that are deemed VIES. However, the Firm's private equity business is subject to specialized investment company accounting, which does not require the consolidation of investments, including VIES. JPMorgan Chase & Co./2014 Annual Report The Card business securitizes originated and purchased credit card loans, primarily through the Chase Issuance Trust (the “Trust”). The Firm's continuing involvement in credit card securitizations includes servicing the receivables, retaining an undivided seller's interest in the receivables, retaining certain senior and subordinated securities and maintaining escrow accounts. Firm-sponsored mortgage and other securitization trusts The Firm securitizes (or has securitized) originated and purchased residential mortgages, commercial mortgages and other consumer loans (including automobile and student loans) primarily in its CCB and CIB businesses. AFS securities The following table presents the total unpaid principal amount of assets held in Firm-sponsored private-label securitization entities, including those in which the Firm has continuing involvement, and those that are consolidated by the Firm. Continuing involvement includes servicing the loans; holding senior interests or subordinated interests; recourse or guarantee arrangements; and derivative transactions. In certain instances, the Firm's only continuing involvement is servicing the loans. See Securitization activity on page 269 of this Note for further information regarding the Firm's cash flows with and interests retained in nonconsolidated VIES, and pages 269-270 of this Note for information on the Firm's loan sales to U.S. government agencies. Principal amount outstanding JPMorgan Chase interest in securitized assets in nonconsolidated VIES(c)(d)(e) Total assets Assets held in held by consolidated securitization securitization Asset Management: Sponsors and manages certain funds that are deemed VIES. As asset manager of the funds, AM earns a fee based on assets managed; the fee varies with each fund's investment objective and is competitively priced. For fund entities that qualify as VIES, AM's interests are, in certain cases, considered to be significant variable interests that result in consolidation of the financial results of these entities. Assets held in nonconsolidated securitization VIES with VIES VIES continuing involvement Trading assets Depending on the particular transaction, as well as the line of business involved, the Firm may act as the servicer of the loans and/or retain certain beneficial interests in the securitization trusts. The Firm's other business segments are also involved with VIES, but to a lesser extent, as follows: 263-265 Municipal bond vehicles 434,814 $ 1,027,988 JPMorgan Chase & Co./2014 Annual Report 261 Notes to consolidated financial statements Note 16 - Variable interest entities For a further description of JPMorgan Chase's accounting policies regarding consolidation of VIES, see Note 1. The following table summarizes the most significant types of Firm-sponsored VIEs by business segment. The Firm considers a "sponsored" VIE to include any entity where: (1) JPMorgan Chase is the principal beneficiary of the structure; (2) the VIE is used by JPMorgan Chase to securitize Firm assets; (3) the VIE issues financial instruments with the JPMorgan Chase name; or (4) the entity is a JPMorgan Chase-administered asset-backed commercial paper conduit. Line-of-Business Transaction Type CCB CIB Annual Report Activity page references Credit card securitization trusts Securitization of both originated and purchased credit card receivables 262 Investor intermediation activities: Multi-seller conduits 267 265-266 265-267 Assist clients in accessing the financial markets in a cost-efficient manner and structures transactions to meet investor needs Credit-related note and asset swap vehicles 263-265 263-265 Securitization of originated student loans Securitization of originated and purchased residential mortgages Mortgage and other securitization trusts Other securitization trusts Mortgage securitization trusts Securitization of both originated and purchased residential and commercial mortgages, automobile and student loans Total interests held by JPMorgan Chase AFS securities Securitization-related December 31, 2013 (a) (in billions) Principal amount outstanding Total assets held by Assets held in consolidated securitization securitization VIES VIES JPMorgan Chase interest in securitized assets in nonconsolidated VIES(c)(d)(e) Assets held in nonconsolidated Total securitization VIES with continuing involvement interests held 5.2 Trading assets by JPMorgan Chase Securitization-related Residential mortgage: Prime/Alt-A and Option ARMS Subprime $ Commercial and other (b) Total $ 109.2 $ 32.1 130.4 271.7 $ 3.2 $ 1.3 90.4 $ 0.5 $ $ 4.2 $ 1.0 $ $ Residential mortgage: Prime/Alt-A and Option ARMS $ 96.3 $ 2.7 $ 78.3 $ 0.5 $ 0.7 $ 1.2 Subprime 28.4 0.8 25.7 0.1 - 0.1 Commercial and other (b) 129.6 0.2 94.4 0.4 3.5 3.9 Total $ 254.3 $ 3.7 $ 198.4 December 31, 2014 (a) (in billions) 533,018 (2) 60,156 13,938 218,945 59,737 653,371 53,061 6 53,055 307,412 17,745 845 $ $ 3,115 124,350 221,609 13,785 $ 21,936 $ 4,143 $ 5,501 $ 12,292 $ 16,264 4,013 $ $ 3,795 $ 7 $ - $ 61 1 $ 8 $ $ 77 $ 4,762 1,475 $ 0.3 $ $ 973 3,272 $ 272 3,467 37 $ 362 $ - $ 235 3,105 $ 726,835 306,222 $ $ 127,993 $ $ 724,177 $ 308,263 $ $ 127,465 $ 288,449 $ 59,756 19 646,904 304,728 123,231 20,175 292,620 $ 1,050 3,717 697 $ 705 $ 7 $ $ 661 $ 668 $ $ $ 56,057 529,383 $ 571 56,057 529,383 $ 206 $ 446,026 446,232 $ 206 $ $ $ 355 $ 355 1,031,466 1,031,672 $ 60,156 533,018 434,459 1,027,633 $ 445 564 645 661 $ 36 668 $ 7 $ - $ 666 $ 673 37 (2) (3) (3) $ 697 $ 705 $ 7 7 $ 661 $ 668 $ - $ - $ 60 $ 60 $ $ $ 97 $ 97 $ $ 8 5 5 637 $ 0.8 48.3 $ 0.1 2.4 2.1 - 2.1 0.3 - 1.0 1.3 0.1 0.1 0.2 $ 9.1 $ 2.2 68.9 $ 79.8 $ 52.4 $ 0.9 $ 53.3 Assets Liabilities December 31, 2013 (in billions) (a) Trading assets Loans Other(c) Total assets(d) Beneficial interests in VIE assets(e) 1.8 $ Other(f) 0.2 0.8 Student loan securitization entities Other Total assets Loans Other(c) Total assets(d) Beneficial interests in VIE assets(e) Other(f) Total liabilities 17.7 0.7 $ 0.1 49.0 2.9 $ $ 31.2 17.8 12.0 12.0 5.3 5.3 4.9 4.9 3.3 0.7 4.0 2.1 31.2 $ Mortgage securitization entities(b) Total liabilities Firm-sponsored credit card trusts 2.2 2.5 0.1 2.4 Student loan securitization entities 3.8 0.9 2.9 4.0 1.7 2.3 Mortgage securitization entities(b) 2.9 2.2 2.9 3.4 Municipal bond vehicles 14.9 14.9 19.1 0.1 19.0 - Firm-administered multi-seller conduits 26.6 $ 26.6 $ $ 3.4 VIE program type Other 0.1 $ $ 46.9 $ 1.1 $ 48.0 $ JPMorgan Chase & Co./2014 Annual Report 268 (f) Includes liabilities classified as accounts payable and other liabilities in the Consolidated balance sheets. (e) The interest-bearing beneficial interest liabilities issued by consolidated VIES are classified in the line item on the Consolidated balance sheets titled, "Beneficial interests issued by consolidated variable interest entities." The holders of these beneficial interests do not have recourse to the general credit of JPMorgan Chase. Included in beneficial interests in VIE assets are long-term beneficial interests of $35.4 billion and $31.8 billion at December 31, 2014 and 2013, respectively. The maturities of the long-term beneficial interests as of December 31, 2014, were as follows: $10.9 billion under one year, $19.0 billion between one and five years, and $5.5 billion over five years, all respectively. (c) Includes assets classified as cash, derivative receivables, AFS securities, and other assets within the Consolidated balance sheets. (d) The assets of the consolidated VIEs included in the program types above are used to settle the liabilities of those entities. The difference between total assets and total liabilities recognized for consolidated VIES represents the Firm's interest in the consolidated VIES for each program type. (b) Includes residential and commercial mortgage securitizations as well as re-securitizations. (a) Excludes intercompany transactions, which were eliminated in consolidation. 0.7 50.7 49.6 $ $ 78.7 2.2 $ 70.1 $ 6.4 $ $ Total 0.3 0.2 0.1 1.7 0.9 1.1 $ Municipal bond vehicles Firm-administered multi-seller conduits $ As of December 31, 2014 and 2013, total assets (including the notional amount of interest-only securities) of nonconsolidated Firm-sponsored private-label re- securitization entities in which the Firm has continuing involvement were $2.9 billion and $2.8 billion, respectively. At December 31, 2014 and 2013, the Firm held approximately $2.4 billion and $1.3 billion, respectively, of interests in nonconsolidated agency re-securitization entities, and $36 million and $6 million, respectively, of senior and subordinated interests in nonconsolidated private-label re-securitization entities. See the table on page 263 of this Note for further information on interests held in nonconsolidated securitizations. Multi-seller conduits Multi-seller conduit entities are separate bankruptcy remote entities that purchase interests in, and make loans secured by, pools of receivables and other financial assets pursuant to agreements with customers of the Firm. The conduits fund their purchases and loans through the issuance of highly rated commercial paper. The primary source of repayment of the commercial paper is the cash flows from the pools of assets. In most instances, the assets are structured with deal-specific credit enhancements provided to the conduits by the customers (i.e., sellers) or other third parties. Deal-specific credit enhancements are generally structured to cover a multiple of historical losses expected on the pool of assets, and are typically in the form of overcollateralization provided by the seller. The deal- specific credit enhancements mitigate the Firm's potential losses on its agreements with the conduits. To ensure timely repayment of the commercial paper, and to provide the conduits with funding to purchase interests in or make loans secured by pools of receivables in the event that the conduits do not obtain funding in the commercial paper market, each asset pool financed by the conduits has a minimum 100% deal-specific liquidity facility associated with it provided by JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. also provides the multi-seller conduit vehicles with uncommitted program-wide liquidity facilities and program-wide credit enhancement in the form of standby letters of credit. The amount of program-wide credit enhancement required is based upon commercial paper issuance and approximates 10% of the outstanding balance. The Firm consolidates its Firm-administered multi-seller conduits, as the Firm has both the power to direct the significant activities of the conduits and a potentially significant economic interest in the conduits. As administrative agent and in its role in structuring transactions, the Firm makes decisions regarding asset types and credit quality, and manages the commercial paper funding needs of the conduits. The Firm's interests that could potentially be significant to the VIES include the fees received as administrative agent and liquidity and JPMorgan Chase & Co./2014 Annual Report program-wide credit enhancement provider, as well as the potential exposure created by the liquidity and credit enhancement facilities provided to the conduits. See page 268 of this Note for further information on consolidated VIE assets and liabilities. In the normal course of business, JPMorgan Chase makes markets in and invests in commercial paper issued by the Firm-administered multi-seller conduits. The Firm held $5.7 billion and $4.1 billion of the commercial paper issued by the Firm-administered multi-seller conduits at December 31, 2014 and 2013, respectively. The Firm's investments reflect the Firm's funding needs and capacity and were not driven by market illiquidity. The Firm is not obligated under any agreement to purchase the commercial paper issued by the Firm-administered multi-seller conduits. Deal-specific liquidity facilities, program-wide liquidity and credit enhancement provided by the Firm have been eliminated in consolidation. The Firm or the Firm- administered multi-seller conduits provide lending-related commitments to certain clients of the Firm-administered multi-seller conduits. The unfunded portion of these commitments was $9.9 billion and $9.1 billion at December 31, 2014 and 2013, respectively, and are reported as off-balance sheet lending-related commitments. For more information on off-balance sheet lending-related commitments, see Note 29. VIEs associated with investor intermediation activities As a financial intermediary, the Firm creates certain types of VIES and also structures transactions with these VIES, typically using derivatives, to meet investor needs. The Firm may also provide liquidity and other support. The risks inherent in the derivative instruments or liquidity commitments are managed similarly to other credit, market or liquidity risks to which the Firm is exposed. The principal types of VIES for which the Firm is engaged in on behalf of clients are municipal bond vehicles, credit-related note vehicles and asset swap vehicles. Municipal bond vehicles The Firm has created a series of trusts that provide short- term investors with qualifying tax-exempt investments, and that allow investors in tax-exempt securities to finance their investments at short-term tax-exempt rates. In a typical transaction, the vehicle purchases fixed-rate longer-term highly rated municipal bonds and funds the purchase by issuing two types of securities: (1) puttable floating-rate certificates and (2) inverse floating-rate residual interests ("residual interests"). The maturity of each of the puttable floating-rate certificates and the residual interests is equal to the life of the vehicle, while the maturity of the underlying municipal bonds is typically longer. Holders of the puttable floating-rate certificates may “put," or tender, the certificates if the remarketing agent cannot successfully remarket the floating-rate certificates to another investor. A liquidity facility conditionally obligates the liquidity provider to fund the purchase of the tendered floating-rate certificates. Upon termination of the vehicle, proceeds from 265 private-label re-securitizations. See the table on page 268 of this Note for more information on the consolidated re- securitization transactions. Notes to consolidated financial statements JPMorgan Chase Bank, N.A. often serves as the sole liquidity provider, and J.P. Morgan Securities LLC serves as remarketing agent, of the puttable floating-rate certificates. The liquidity provider's obligation to perform is conditional and is limited by certain termination events, which include bankruptcy or failure to pay by the municipal bond issuer or credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. In addition, the Firm's exposure as liquidity provider is further limited by the high credit quality of the underlying municipal bonds, the excess collateralization in the vehicle, or in certain transactions, the reimbursement agreements with the residual interest holders. The long-term credit ratings of the puttable floating rate certificates are directly related to the credit ratings of the underlying municipal bonds, the credit rating of any insurer of the underlying municipal bond, and the Firm's short-term credit rating as liquidity provider. A downgrade in any of these ratings would affect the rating of the puttable floating-rate certificates and could cause demand for these certificates by investors to decline or disappear. However, a downgrade of JPMorgan Chase Bank, N.A.'s short-term rating does not affect the Firm's obligation under the liquidity facility. As remarketing agent, the Firm may hold puttable floating- rate certificates of the municipal bond vehicles. At December 31, 2014 and 2013, the Firm held $55 million and $262 million, respectively, of these certificates on its Consolidated balance sheets. The largest amount held by the Firm at any end of day during 2014 was $250 million, or 3.0%, of the municipal bond vehicles' aggregate outstanding puttable floating-rate certificates. The Firm did not have and continues not to have any intent to protect any residual interest holder from potential losses on any of the municipal bond holdings. The Firm consolidates municipal bond vehicles if it owns the residual interest. The residual interest generally allows the owner to make decisions that significantly impact the economic performance of the municipal bond vehicle, primarily by directing the sale of the municipal bonds owned by the vehicle. In addition, the residual interest owners have the right to receive benefits and bear losses that could potentially be significant to the municipal bond vehicle. The Firm does not consolidate municipal bond vehicles if it does not own the residual interests, since the Firm does not have the power to make decisions that significantly impact the economic performance of the municipal bond vehicle. See page 268 of this Note for further information on consolidated municipal bond vehicles. The Firm's exposure to nonconsolidated municipal bond VIES at December 31, 2014 and 2013, including the ratings profile of the VIES' assets, was as follows. December 31, (in billions) Fair value of assets held by VIES Maximum Liquidity facilities Excess/(deficit) (a) exposure the sale of the underlying municipal bonds would first repay any funded liquidity facility or outstanding floating-rate certificates and the remaining amount, if any, would be paid to the residual interests. If the proceeds from the sale of the underlying municipal bonds are not sufficient to repay the liquidity facility, in certain transactions the liquidity provider has recourse to the residual interest holders for reimbursement. Certain residual interest holders may be required to post collateral with the Firm, as liquidity provider, to support such reimbursement obligations should the market value of the municipal bonds decline. Nonconsolidated municipal bond vehicles JPMorgan Chase & Co./2014 Annual Report Additionally, the Firm may invest in beneficial interests of third-party securitizations and generally purchases these interests in the secondary market. In these circumstances, the Firm does not have the unilateral ability to direct the most significant activities of the re-securitization trust, either because it was not involved in the initial design of the trust, or the Firm is involved with an independent third- party sponsor and demonstrates shared power over the creation of the trust; therefore, the Firm does not consolidate the re-securitization VIE. 0.1 - 98.0 0.5 3.5 4.0 4.5 $ 216.4 $ 1.1 $ 3.8 $ 4.9 (a) Excludes U.S. government agency securitizations. See pages 269-270 of this Note for information on the Firm's loan sales to U.S. government agencies. (b) Consists of securities backed by commercial loans (predominantly real estate) and non-mortgage-related consumer receivables purchased from third parties. The Firm generally does not retain a residual interest in its sponsored commercial mortgage securitization transactions. As of December 31, 2014 and 2013, the Firm did not consolidate any agency re-securitizations. As of December 31, 2014 and 2013, the Firm consolidated assets of $77 million and $86 million, respectively, and liabilities of $21 million and $23 million, respectively, of (c) The table above excludes the following: retained servicing (see Note 17 for a discussion of MSRs); securities retained from loan sales to U.S. government agencies; interest rate and foreign exchange derivatives primarily used to manage interest rate and foreign exchange risks of securitization entities (See Note 6 for further information on derivatives); senior and subordinated securities of $136 million and $34 million, respectively, at December 31, 2014, and $151 million and $30 million, respectively, at December 31, 2013, which the Firm purchased in connection with CIB's secondary market-making activities. (e) As of December 31, 2014 and 2013, 77% and 69%, respectively, of the Firm's retained securitization interests, which are carried at fair value, were risk- rated "A" or better, on an S&P-equivalent basis. The retained interests in prime residential mortgages consisted of $1.1 billion and $551 million of investment-grade and $185 million and $260 million of noninvestment-grade retained interests at December 31, 2014 and 2013, respectively. The retained interests in commercial and other securitizations trusts consisted of $3.7 billion and $3.9 billion of investment-grade and $194 million and $80 million of noninvestment-grade retained interests at December 31, 2014 and 2013, respectively. JPMorgan Chase & Co./2014 Annual Report 263 Notes to consolidated financial statements Residential mortgage The Firm securitizes residential mortgage loans originated by CCB, as well as residential mortgage loans purchased from third parties by either CCB or CIB. CCB generally retains servicing for all residential mortgage loans originated or purchased by CCB, and for certain mortgage loans purchased by CIB. For securitizations serviced by CCB, the Firm has the power to direct the significant activities of the VIE because it is responsible for decisions related to loan modifications and workouts. CCB may also retain an interest upon securitization. In addition, CIB engages in underwriting and trading activities involving securities issued by Firm-sponsored securitization trusts. As a result, CIB at times retains senior and/or subordinated interests (including residual interests) in residential mortgage securitizations upon securitization, and/or reacquires positions in the secondary market in the normal course of business. In certain instances, as a result of the positions retained or reacquired by CIB or held by CCB, when considered together with the servicing arrangements entered into by CCB, the Firm is deemed to be the primary beneficiary of certain securitization trusts. See the table on page 268 of this Note for more information on consolidated residential mortgage securitizations. The Firm does not consolidate a residential mortgage securitization (Firm-sponsored or third-party-sponsored) when it is not the servicer (and therefore does not have the power to direct the most significant activities of the trust) or does not hold a beneficial interest in the trust that could potentially be significant to the trust. At December 31, 2014 and 2013, the Firm did not consolidate the assets of certain Firm-sponsored residential mortgage securitization VIES, in which the Firm had continuing involvement, primarily due to the fact that the Firm did not hold an interest in these trusts that could potentially be significant to the trusts. See the table on page 268 of this Note for more information on the consolidated residential mortgage securitizations, and the table on the previous page of this Note for further information on interests held in nonconsolidated residential mortgage securitizations. Commercial mortgages and other consumer securitizations CIB originates and securitizes commercial mortgage loans, and engages in underwriting and trading activities involving the securities issued by securitization trusts. CIB may retain unsold senior and/or subordinated interests in commercial mortgage securitizations at the time of securitization but, generally, the Firm does not service commercial loan securitizations. For commercial mortgage securitizations the power to direct the significant activities of the VIE generally is held by the servicer or investors in a specified class of securities ("controlling class"). See the table on page 268 of this Note for more information on the consolidated commercial mortgage securitizations, and the table on the previous page of this Note for further information on interests held in nonconsolidated securitizations. 264 The Firm retains servicing responsibilities for certain student loan securitizations. The Firm has the power to direct the activities of these VIES through these servicing responsibilities. See the table on page 268 of this Note for more information on the consolidated student loan securitizations, and the table on the previous page of this Note for further information on interests held in nonconsolidated securitizations. Re-securitizations The Firm engages in certain re-securitization transactions in which debt securities are transferred to a VIE in exchange for new beneficial interests. These transfers occur in connection with both agency (Fannie Mae, Freddie Mac and Ginnie Mae) and nonagency (private-label) sponsored VIES, which may be backed by either residential or commercial mortgages. The Firm's consolidation analysis is largely dependent on the Firm's role and interest in the re- securitization trusts. During the years ended December 31, 2014, 2013 and 2012, the Firm transferred $22.7 billion, $25.3 billion and $10.0 billion, respectively, of securities to agency VIES, and $1.1 billion, $55 million and $286 million, respectively, of securities to private-label VIES. Most re-securitizations with which the Firm is involved are client-driven transactions in which a specific client or group of clients is seeking a specific return or risk profile. For these transactions, the Firm has concluded that the decision-making power of the entity is shared between the Firm and its clients, considering the joint effort and decisions in establishing the re-securitization trust and its assets, as well as the significant economic interest the client holds in the re-securitization trust; therefore the Firm does not consolidate the re-securitization VIE. In more limited circumstances, the Firm creates a re- securitization trust independently and not in conjunction with specific clients. In these circumstances, the Firm is deemed to have the unilateral ability to direct the most significant activities of the re-securitization trust because of the decisions made during the establishment and design of the trust; therefore, the Firm consolidates the re- securitization VIE if the Firm holds an interest that could potentially be significant. (d) Includes interests held in re-securitization transactions. 2014 $ 2013 (a) Represents the excess/(deficit) of the fair values of municipal bond assets available to repay the liquidity facilities, if drawn. (b) The ratings scale is presented on an S&P-equivalent basis. 266 JPMorgan Chase & Co./2014 Annual Report Credit-related note and asset swap vehicles Credit-related note vehicles The Firm structures transactions with credit-related note vehicles in which the VIE purchases highly rated assets (generally investment-grade), such as government bonds, corporate bonds or asset-backed securities, and enters into a credit derivative contract with the Firm to obtain exposure to a referenced credit which the VIE otherwise does not hold. The VIE then issues credit-linked notes ("CLNS") to transfer the risk of the referenced credit to the VIE'S investors. Clients and investors often prefer using a CLN vehicle since they may be of the view that the CLNs issued by the VIE is of a higher credit quality than equivalent notes issued directly by JPMorgan Chase. The Firm divides its credit-related note structures broadly into two types: static and managed. In a static credit-related note structure, the CLNs and associated credit derivative contract either reference a single credit (e.g., a multi-national corporation), or all or part of a fixed portfolio of credits. In a managed credit-related note structure, the CLNs and associated credit derivative generally reference all or part of an actively managed portfolio of credits. The Firm's involvement with CLN vehicles is generally limited to being a derivative counterparty and it does not act as a portfolio manager for managed CLN VIES. The Firm does not provide any additional contractual financial support to the VIE over and above its contractual obligations as derivative counterparty, but may also make a market in the CLNs issued by such VIES, although it is under no obligation to do so. The Firm has not historically provided any financial support to the CLN vehicles over and above its contractual obligations. As a derivative counterparty the assets held by the VIE serve as collateral for any derivatives receivables. As such the collateral represents the maximum exposure the Firm has to these vehicles, which was $5.9 billion and $8.7 billion as of December 31, 2014 and 2013, respectively. The Firm's maximum exposure arises through the derivatives executed with the VIES; the exposure varies over time with changes in the fair value of the derivatives. The Firm relies on the collateral held by the VIES to pay any amounts due under the derivatives; the vehicles are structured at inception so that the par value of the collateral is expected to be sufficient to pay amounts due under the derivative contracts Since each CLN is established to the specifications of the investors, the investors have the power over the activities of that VIE that most significantly affect the performance of the CLN. The Firm consolidates credit-related note entities only in limited circumstances where it holds positions in these entities that provided the Firm with control over the entity. The Firm consolidated credit-related note vehicles with collateral fair values of $163 million and $311 million, at December 31, 2014 and 2013, respectively. These consolidated VIES included some that were structured by the Firm where the Firm provides the credit derivative, and some that have been structured by third parties where the Firm is not the credit derivative provider. The Firm reports derivatives with unconsolidated CLN vehicles as well as any CLNs that it holds as market-maker on its Consolidated balance sheets at fair value with changes in fair value reported in principal transactions revenue. The Firm's exposure to non-consolidated CLN VIES as of December 31, 2014 and 2013 was not material. Asset swap vehicles The Firm structures transactions with asset swap vehicles on behalf of investors. In such transactions, the VIE purchases a specific asset or assets (substantially all of which are investment-grade) and then enters into a derivative with the Firm in order to tailor the interest rate or foreign exchange currency risk, or both, according to investors' requirements. Investors typically invest in the notes issued by such VIES in order to obtain exposure to the credit risk of the specific assets, as well as exposure to foreign exchange and interest rate risk that is tailored to their specific needs. The Firm's involvement with asset swap vehicles is generally limited to being an interest rate or foreign exchange derivative counterparty. The Firm does not provide any additional contractual financial support to the VIE over and above its contractual obligations as derivative counterparty, but may also make a market in the notes issued by such VIES, although it is under no obligation to do so. The Firm has not historically provided any financial support to asset swap vehicles over and above its contractual obligations. As a derivative counterparty the assets held by the VIE serve as collateral for any derivatives receivables. As such the collateral represents the maximum exposure the Firm has to these vehicles, which was $5.7 billion and $7.7 billion as of December 31, 2014 and 2013, respectively. The Firm's maximum exposure arises through the derivatives executed with the VIES; the exposure varies over time with changes in the fair value of the derivatives. The Firm relies on the collateral held by the VIES to pay any amounts due under the derivatives; the vehicles are structured at inception so that the par value of the collateral is expected to be sufficient to pay amounts due under the derivative contracts Since each asset swap vehicle is established to the specifications of the investors, the investors have the power over the activities of that VIE that most significantly affect the performance of the entity. Accordingly, the Firm does not generally consolidate these asset swap vehicles and did not consolidate any asset swap vehicles at December 31, 2014 and 2013. 7.2 The Firm reports derivatives with unconsolidated asset swap vehicles that it holds as market-maker on its Consolidated balance sheets at fair value with changes in fair value reported in principal transactions revenue. The Firm's exposure to non-consolidated asset swap VIES as of December 31, 2014 and 2013 was not material. 267 Notes to consolidated financial statements VIES sponsored by third parties The Firm enters into transactions with VIES structured by other parties. These include, for example, acting as a derivative counterparty, liquidity provider, investor, underwriter, placement agent, trustee or custodian. These transactions are conducted at arm's-length, and individual credit decisions are based on the analysis of the specific VIE, taking into consideration the quality of the underlying assets. Where the Firm does not have the power to direct Consolidated VIE assets and liabilities the activities of the VIE that most significantly impact the VIE's economic performance, or a variable interest that could potentially be significant, the Firm records and reports these positions on its Consolidated balance sheets similarly to the way it would record and report positions in respect of any other third-party transaction. The following table presents information on assets and liabilities related to VIES consolidated by the Firm as of December 31, 2014 and 2013. Assets Liabilities Trading December 31, 2014 (in billions) (a) VIE program type Firm-sponsored credit card trusts JPMorgan Chase & Co./2014 Annual Report 11.8 $ 0.2 11.5 $ 11.8 6.3 $ 6.9 5.2 $ 6.3 4.9 6.9 Ratings profile of VIE assets (b) Investment-grade Noninvestment- grade December 31, (in billions, except where otherwise noted) AAA to ААА- 2014 $ 2013 2.7 $ 2.7 AA+ to AA- A+ to A- 8.4 $ 0.4 $ BBB+ to BBB- assets held BB+ and below $ by VIES Fair value of Wt. avg. expected life of assets (years) $ 11.5 4.9 8.9 28.0 8,456 21 5,711 2,132 Gross charge-offs 16,264 $ 4,013 $ 3,831 3,795 8,456 $ Beginning balance at January 1, Allowance for loan losses Total Wholesale $ 151 6,114 Gross recoveries 3,079 414 Provision for loan losses 533 533 4,759 12 3,429 1,318 Net charge-offs/(recoveries) (1,355) (139) (402) (814) Write-offs of PCI loans (a) 2014 (269) Credit card Year ended December 31, (in millions) Other Ending balance at December 31, $ 13 $ $ Provision for lending-related commitments 3 $ $ ; $ 705 5 (90) (85) 2 697 Beginning balance at January 1, Allowance for lending-related commitments 3,351 The table below summarizes information about the allowance for loan losses, loans by impairment methodology, the allowance for lending-related commitments and lending-related commitments by impairment methodology. Allowance for credit losses and loans and lending-related commitments by impairment methodology Notes to consolidated financial statements 259 JPMorgan Chase & Co./2014 Annual Report Determining the appropriateness of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowances for loan losses and lending-related commitments in future periods. At least quarterly, the allowance for credit losses is reviewed by the Chief Risk Officer, the Chief Financial Officer and the Controller of the Firm and discussed with the Risk Policy and Audit Committees of the Board of Directors of the Firm. As of December 31, 2014, JPMorgan Chase deemed the allowance for credit losses to be appropriate (i.e., sufficient to absorb probable credit losses inherent in the portfolio). Management establishes an asset-specific allowance for lending-related commitments that are considered impaired and computes a formula-based allowance for performing consumer and wholesale lending-related commitments. These are computed using a methodology similar to that used for the wholesale loan portfolio, modified for expected maturities and probabilities of drawdown. Management applies judgment within an established framework to adjust the results of applying the statistical calculation described above. The determination of the appropriate adjustment is based on management's view of loss events that have occurred but that are not yet reflected in the loss factors and that relate to current macroeconomic and political conditions, the quality of underwriting standards and other relevant internal and external factors affecting the credit quality of the portfolio. For the scored loan portfolios, adjustments to the statistical calculation are made in part by analyzing the historical loss experience for each major product segment. Factors related to unemployment, home prices, borrower behavior and lien position, the estimated effects of the mortgage foreclosure- related settlement with federal and state officials and uncertainties regarding the ultimate success of loan modifications are incorporated into the calculation, as appropriate. For junior lien products, management considers the delinquency and/or modification status of any senior liens in determining the adjustment. In addition, for the risk-rated portfolios, any adjustments made to the statistical calculation take into consideration model imprecision, deteriorating conditions within an industry, product or portfolio type, geographic location, credit concentration, and current economic events that have occurred but that are not yet reflected in the factors used to derive the statistical calculation. For risk-rated loans, the statistical calculation is the product of an estimated PD and an estimated LGD. These factors are differentiated by risk rating and expected maturity. In assessing the risk rating of a particular loan, among the factors considered are the obligor's debt capacity and financial flexibility, the level of the obligor's earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. These factors are based on an evaluation of historical and current information, and involve subjective assessment and interpretation. Emphasizing one factor over another or considering additional factors could impact the risk rating assigned by the Firm to that loan. PD estimates are based on observable external through-the-cycle data, using credit- rating agency default statistics. LGD estimates are based on the Firm's history of actual credit losses over more than one credit cycle. Estimates of PD and LGD are subject to periodic refinement based on changes to underlying external and Firm-specific historical data. A nationally recognized home price index measure is used to estimate both the PD and the loss severity on residential real estate loans at the metropolitan statistical areas ("MSA") level. Loss severity estimates are regularly validated by comparison to actual losses recognized on defaulted loans, market-specific real estate appraisals and property sales activity. The economic impact of potential modifications of residential real estate loans is not included in the statistical calculation because of the uncertainty regarding the type and results of such modifications. Loss factors are statistically derived and sensitive to changes in delinquency status, credit scores, collateral values and other risk factors. The Firm uses a number of different forecasting models to estimate both the PD and the loss severity, including delinquency roll rate models and credit loss severity models. In developing PD and loss severity assumptions, the Firm also considers known and anticipated changes in the economic environment, including changes in home prices, unemployment rates and other risk indicators. $ $ 154 326 Consumer, excluding credit card 2 3,224 31 236,263 14,686 637 $ 2,029 $ 12,020 125,998 $ Formula-based Asset-specific Loans by impairment methodology 14,185 $ 3,696 PCI 323,861 686,122 $ Loans measured at fair value of collateral less cost to sell $ 133 $ Net charge-offs Impaired collateral-dependent loans Total retained loans 747,508 $ 324,502 $ $ 128,027 46,700 4 46,696 294,979 $ Other 3,439 7,050 Asset-specific (b) Allowance for loan losses by impairment methodology 14,185 $ 3,696 $ $ 3,439 7,050 $ Ending balance at December 31, (11) (36) (6) $ 539 $ 500 $ Total allowance for loan losses 3,325 - 3,325 PCI 9,734 3,609 2,939 3,186 Formula-based 1,126 $ 87 (c) $ $ 609 3,025 622 5,755 4,805 7,467 241 4,472 2,754 346 27,609 $ 6,999 $ 16,294 21,936 4,143 $ 4,316 $ 10,906 (847) (593) 53 9,063 (178) 4,944 4,297 5,802 16 3,879 1,907 (1,843) (524) (811) (508) (1,665) (225) $ 53 5,501 12,292 $ 1,056,172 1,056,069 471,953 472,056 $ 525,963 525,963 $ (a) Write-offs of PCI loans are recorded against the allowance for loan losses when actual losses for a pool exceed estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. A write-off of a PCI loan is recognized when the underlying loan is removed from a pool (e.g., upon liquidation). During the fourth quarter of 2014, the Firm recorded a $291 million adjustment to reduce the PCI allowance and the recorded investment in the Firm's PCI loan portfolio, primarily reflecting the cumulative effect of interest forgiveness modifications. This adjustment had no impact to the Firm's Consolidated statements of income. 58,153 58,153 103 $ 103 $ Total lending-related commitments Formula-based $ (b) Includes risk-rated loans that have been placed on nonaccrual status and loans that have been modified in a TDR. (c) The asset-specific credit card allowance for loan losses is related to loans that have been modified in a TDR; such allowance is calculated based on the loans' original contractual interest rates and does not consider any incremental penalty rates. 260 $ Total Wholesale 2012 Credit card credit card Total excluding Consumer, Wholesale 2013 Credit card Consumer, excluding (table continued from previous page) JPMorgan Chase & Co./2014 Annual Report $ (1,872) credit card (119) Lending-related commitments by impairment methodology Asset-specific $ - $ - $ 5,711 4,158 4,158 13,496 622 3,824 5,852 10,353 3,832 2,824 3,697 2,729 3,820 $ 609 $ Asset-specific Allowance for lending-related commitments by impairment methodology 2,179 $ Formula-based Total allowance for lending-related commitments $ 133 - $ - $ 6 60 $ 60 549 562 $ 319 $ (c) $ 60 $ 8,456 $ 3 8 2 (7) (5) 5 (6) (4) 3,387 1,681 3,444 302 188 $ 3,795 (359) 4,013 $ (c) 729 181 $ $ 971 $ 21,936 4,143 $ 601 5,501 $ 12,292 1,753 $ 16,264 $ JPMorgan Chase & Co./2014 Annual Report 2014 Net production revenue: CCB mortgage fees and related income Year ended December 31, (in millions) The following table presents the components of mortgage fees and related income (including the impact of MSR risk management activities) for the years ended December 31, 2014, 2013 and 2012. Notes to consolidated financial statements 273 (h) For the year ending December 31, 2014, the decrease was primarily related to higher capital allocated to the Mortgage Servicing business, which, in turn, resulted in an increase in the option adjusted spread ("OAS"). The resulting OAS assumption continues to be consistent with capital and return requirements that the Firm believes a market participant would consider, taking into account factors such as the current operating risk environment and regulatory and economic capital requirements. (c) Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments. (f) Included $11 million, $18 million and $23 million related to commercial real estate at December 31, 2014, 2013, and 2012, respectively. (e) Represents changes in prepayments other than those attributable to changes in market interest rates. For the year ended December 31, 2013, the decrease was driven by changes in the inputs and assumptions used to derive prepayment speeds, primarily increases in home prices. (d) For the year ended December 31, 2013, the increase was driven by the inclusion in the MSR valuation model of servicing fees receivable on certain delinquent loans. 2013 (b) Included changes related to commercial real estate of $(7) million, $(5) million and $(8) million for the years ended December 31, 2014, 2013 and 2012, respectively. (a) Predominantly represents excess mortgage servicing rights transferred to agency-sponsored trusts in exchange for stripped mortgage backed securities ("SMBS"). In each transaction, a portion of the SMBS was acquired by third parties at the transaction date; the Firm acquired and has retained the remaining balance of those SMBS as trading securities. Also includes sales of MSRS in 2013 and 2012. 10.9 9.6 $ $ 8.5 $ (g) Represents amounts the Firm pays as the servicer (e.g., scheduled principal and interest to a trust, taxes and insurance), which will generally be reimbursed within a short period of time after the advance from future cash flows from the trust or the underlying loans. The Firm's credit risk associated with these advances is minimal because reimbursement of the advances is typically senior to all cash payments to investors. In addition, the Firm maintains the right to stop payment to investors if the collateral is insufficient to cover the advance. However, certain of these servicer advances may not be recoverable if they were not made in accordance with applicable rules and agreements. 2012 Weighted-average prepayment speed assumption ("CPR") December 31, Weighted-average option adjusted spread 867 Net mortgage servicing revenue Impact on fair value of 20% adverse change 5,511 3,004 1,190 Net production revenue (272) $ (362) $ (337) Impact on fair value of 10% adverse change $5,783 $ 2,673 331 458 Repurchase (losses)/benefits $ 732 Production revenue 9.80% 2013 2014 8.07% (in millions, except rates) The table below outlines the key economic assumptions used to determine the fair value of the Firm's MSRs at December 31, 2014 and 2013, and outlines the sensitivities of those fair values to immediate adverse changes in those assumptions, as defined below. 822 $ (1,608) 756 (452) 109 133 (589) 2,122 (1,228) (1,102) (911) 2,254 1,490 559 (579) (725) (209) 457 1 11 2,376 2,214 757 Servicer advances, net of an allowance for uncollectible amounts, at December 31, (in billions)(g) Third-party mortgage loans serviced at December 31, (in billions) (652) 9.43% (459) (h) (78) (98) 108 $ 3,783 3,309 $ $ 2,884 $ (635) 1,612 $ (1,826) $ $ 7,614 $ 9,614 $ 7,436 $ (635) 1,612 $ (1,826) $ $ (46) (510) (218) 504 (541) $ (705) Gross amount 3,540 $ Operating revenue: 119 378 $ 497 Other credit card-related intangibles 131 3,409 $ Net carrying value amortization Contractual service fees, late fees and other ancillary fees included in income $ 34 166 $ 200 $ $ Purchased credit card relationships 2013 Accumulated Net carrying value 2014 Accumulated amortization (a) Gross amount(a) December 31, (in millions) The components of credit card relationships, core deposits and other intangible assets were as follows. JPMorgan Chase & Co./2014 Annual Report 274 542 369 $ 173 Core deposit intangibles The following table presents amortization expense related to credit card relationships, core deposits and other intangible assets. Amortization expense (b) Includes intangible assets of approximately $600 million consisting primarily of asset management advisory contracts, which were determined to have an indefinite life and are not amortized. (a) The decrease in the gross amount and accumulated amortization from December 31, 2013, was due to the removal of fully amortized assets, predominantly related to intangible assets acquired in the 2004 merger with Bank One Corporation ("Bank One"). 1,618 8,971 $ 10,589 $ 1,192 $ 2,199 $ 1,155 1,219 $ Other intangible assets are recorded at their fair value upon completion of a business combination or certain other transactions, and generally represent the value of customer relationships or arrangements. Subsequently, the Firm's intangible assets with finite lives, including core deposit intangibles, purchased credit card relationships, and other intangible assets, are amortized over their useful lives in a manner that best reflects the economic benefits of the intangible asset. The $426 million decrease in other intangible assets during 2014 was predominantly due to $380 million in amortization. 2,374 898 $ 1,880 3,391 $ $ Total other intangible assets Other intangibles (b) 159 3,974 $ 4,133 57 757 $ 814 982 7.77% Other intangible assets (b) Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g., cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g., changes in prepayments due to changes in home prices). For the year ended December 31, 2013, the decrease was driven by changes in the inputs and assumptions used to derive prepayment speeds, primarily increases in home prices. (1,606) due to market interest rates and other(a) Changes in MSR asset fair value Risk management: CPR: Constant prepayment rate. (1,094) (1,222) 2,458 2,550 2,398 Total operating revenue (905) expected cash flows (750) (578) Impact on fair value of 200 basis points adverse change due to collection/realization of Changes in MSR asset fair value (389) $ $ (300) Impact on fair value of 100 basis points adverse change 3,772 3,552 3,303 Loan servicing revenue 2,119 (587) Other changes in MSR asset fair value due to other inputs and 7 (a) Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments. $8,687 $ 5,205 $3,563 Mortgage fees and related income 3,169 2,191 10 3 All other 2,370 The sensitivity analysis in the preceding table is hypothetical and should be used with caution. Changes in fair value based on variation in assumptions generally cannot be easily extrapolated, because the relationship of the change in the assumptions to the change in fair value are often highly interrelated and may not be linear. In this table, the effect that a change in a particular assumption may have on the fair value is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another, which would either magnify or counteract the impact of the initial change. revenue 1,252 619 (1,875) (267) (28) Total risk management 1,796 other Change in derivative fair value and (46) (511) (218) assumptions in model(b) Total CCB net mortgage servicing Change in unrealized gains/(losses) included in income related to MSRS held at December 31, 377 Total changes in valuation due to inputs and assumptions (b) 782 $ 260 $ $ Proceeds received from loan sales as cash 55,802 $ 166,028 $ 179,008 Carrying value of loans sold (a) 2012 2013 2014 Year ended December 31, (in millions) The following table summarizes the activities related to loans sold to the GSES, loans in securitization transactions pursuant to Ginnie Mae guidelines, and other third-party- sponsored securitization entities. See Note 17 for additional information about the impact of the Firm's sale of certain excess mortgage servicing rights. Notes to consolidated financial statements 269 guarantee provisions (e.g., credit enhancement of the loans). The Firm also sells loans into securitization transactions pursuant to Ginnie Mae guidelines; these loans are typically insured or guaranteed by another U.S. government agency. The Firm does not consolidate the securitization vehicles underlying these transactions as it is not the primary beneficiary. For a limited number of loan sales, the Firm is obligated to share a portion of the credit risk associated with the sold loans with the purchaser. See Note 29 for additional information about the Firm's loan sales-and securitization-related indemnifications. In addition to the amounts reported in the securitization activity tables above, the Firm, in the normal course of business, sells originated and purchased mortgage loans and certain originated excess MSRS on a nonrecourse basis, predominantly to Fannie Mae and Freddie Mac (the “GSEs”). These loans and excess MSRs are sold primarily for the purpose of securitization by the GSES, who provide certain JPMorgan Chase & Co./2014 Annual Report Loans and excess MSRS sold to the GSES, loans in securitization transactions pursuant to Ginnie Mae guidelines, and other third-party-sponsored securitization entities (f) Includes commercial and student loan securitizations. 5.9 and 3.9 for the years ended December 31, 2014 and 2013, respectively, and weighted-average discount rate of 3.4% and 2.5% for the years ended December 31, 2014 and 2013, respectively. There were no residential mortgage securitizations during 2012. Key assumptions used to measure commercial and other retained interests originated during the year included weighted-average life (in years) of 6.5, 8.3 and 8.8 for the years ended December 31, 2014, 2013, and 2012, respectively, and weighted-average discount rate of 4.8%, 3.2% and 3.6% for the years ended December 31, 2014, 2013 and 2012, respectively. (e) Key assumptions used to measure residential mortgage retained interests originated during the year included weighted-average life (in years) of (d) Includes prime, Alt-A, subprime, and option ARMs. Excludes certain loan securitization transactions entered into with Ginnie Mae, Fannie Mae and Freddie Mac. (c) Includes cash paid by the Firm to reacquire assets from off-balance sheet, nonconsolidated entities - for example, loan repurchases due to representation and warranties and servicer clean-up calls. (b) Proceeds from residential mortgage securitizations were received in the form of securities. During 2014, $2.4 billion of residential mortgage securitizations were received as securities and classified in level 2, and $185 million were in level 3 of the fair value hierarchy. During 2013, $1.4 billion of residential mortgage securitizations were received as securities and classified in level 2 of the fair value hierarchy. Proceeds from commercial mortgage securitizations were received as securities and cash. During 2014, $11.4 billion of proceeds from commercial mortgage securitizations were received as securities and classified in level 2, and $130 million of proceeds were classified as level 3 of the fair value hierarchy; and $568 million of proceeds from commercial mortgage securitizations were received as cash. During 2013, $11.3 billion of commercial mortgage securitizations were classified in level 2 of the fair value hierarchy, and $207 million of proceeds from commercial mortgage securitizations were received as cash. During 2012, $5.7 billion of commercial mortgage securitizations were classified in level 2 of the fair value hierarchy. 195 (a) Excludes re-securitization transactions. Proceeds from loans sales as 55,117 Securitized assets 2014 2013 Total loans securitized (b) Commercial and other Subprime mortgage Prime/ Alt-A & Option ARMS Residential mortgage: Securitized loans (a) As of or for the year ended December 31, (in millions) The table below includes information about components of nonconsolidated securitized financial assets, in which the Firm has continuing involvement, and delinquencies as of December 31, 2014 and 2013. Loan delinquencies and liquidation losses In addition to the Firm's obligation to repurchase certain loans due to material breaches of representations and warranties as discussed in Note 29, the Firm also has the option to repurchase delinquent loans that it services for Ginnie Mae loan pools, as well as for other U.S. government agencies under certain arrangements. The Firm typically elects to repurchase delinquent loans from Ginnie Mae loan pools as it continues to service them and/or manage the foreclosure process in accordance with the applicable requirements, and such loans continue to be insured or guaranteed. When the Firm's repurchase option becomes exercisable, such loans must be reported on the Consolidated balance sheets as a loan with a corresponding liability. As of December 31, 2014 and 2013, the Firm had recorded on its Consolidated balance sheets $12.4 billion and $14.3 billion, respectively, of loans that either had been repurchased or for which the Firm had an option to repurchase. Predominantly all of these amounts relate to loans that have been repurchased from Ginnie Mae loan pools. Additionally, real estate owned resulting from voluntary repurchases of loans was $464 million and $2.0 billion as of December 31, 2014 and 2013, respectively. Substantially all of these loans and real estate owned are insured or guaranteed by U.S. government agencies. For additional information, refer to Note 14. Options to repurchase delinquent loans (d) The carrying value of the loans accounted for at fair value approximated the proceeds received upon loan sale. (c) Excludes the value of MSRS retained upon the sale of loans. Gains on loans sales include the value of MSRs. (b) Predominantly includes securities from the GSES and Ginnie Mae that are generally sold shortly after receipt. (a) Predominantly to the GSES and in securitization transactions pursuant to Ginnie Mae guidelines. 141 55,377 $164,155 $ 176,787 316 $ 302 $ Gains on loan sales(d) $ Total proceeds received from loan sales(c) 176,592 163,373 securities(b) 163 185 222 11,911 2,558 $ $ Commercial and other(e)(f) Residential mortgage(d)(e) Commercial mortgage (d)(e) and other(e)(f) Residential Commercial and other(e)(f) Residential mortgage(d)(e) 2012 2013 2014 Servicing fees collected Proceeds from new securitizations (b) All cash flows during the period: Principal securitized (in millions, except rates) (a) Year ended December 31, The following table provides information related to the Firm's securitization activities for the years ended December 31, 2014, 2013 and 2012, related to assets held in JPMorgan Chase-sponsored securitization entities that were not consolidated by the Firm, and where sale accounting was achieved based on the accounting rules in effect at the time of the securitization. For loan securitizations accounted for as a sale, the Firm recognizes a gain or loss based on the difference between the value of proceeds received (including cash, beneficial interests, or servicing assets received) and the carrying value of the assets sold. Gains and losses on securitizations are reported in noninterest revenue. holder can pledge or exchange the transferred financial assets; and (3) the Firm does not maintain effective control over the transferred financial assets (e.g., the Firm cannot repurchase the transferred assets before their maturity and it does not have the ability to unilaterally cause the holder to return the transferred assets). Securitization activity For loan securitizations in which the Firm is not required to consolidate the trust, the Firm records the transfer of the loan receivable to the trust as a sale when the accounting criteria for a sale are met. Those criteria are: (1) the transferred financial assets are legally isolated from the Firm's creditors; (2) the transferee or beneficial interest $ 1,404 $ 11,318 $ 325 156 578 179 Cash flows received on interests 294 121 Purchases of previously transferred financial assets (or the underlying collateral) (c) 4 662 5 90 days past due 2014 2013 576 5,705 $ $ 11,507 1,410 $ $ 12,079 2,569 $ 557 $ 5,421 $ 4 Liquidation losses 2014 2013 $ 78,294 $ 90,381 $ 11,363 $ 14,882 $ 25,659 Mortgage servicing rights represent the fair value of expected future cash flows for performing servicing activities for others. The fair value considers estimated future servicing fees and ancillary revenue, offset by estimated costs to service the loans, and generally declines over time as net servicing cash flows are received, effectively amortizing the MSR asset against contractual servicing and ancillary fee income. MSRs are either purchased from third parties or recognized upon sale or securitization of mortgage loans if servicing is retained. As permitted by U.S. GAAP, the Firm has elected to account for its MSRS at fair value. The Firm treats its MSRs as a single class of servicing assets based on the availability of market inputs used to measure the fair value of its MSR asset and its treatment of MSRS as one aggregate pool for risk management purposes. The Firm estimates the fair value of MSRS using an option-adjusted spread ("OAS”) model, which projects MSR cash flows over multiple interest rate scenarios in conjunction with the Firm's prepayment model, and then discounts these cash flows at risk-adjusted rates. The model considers portfolio characteristics, contractually specified servicing fees, prepayment assumptions, delinquency rates, costs to service, late charges and other ancillary revenue, and other economic factors. The Firm compares fair value estimates and assumptions to observable market data where available, and also considers recent market activity and actual portfolio experience. Mortgage servicing rights Deterioration in economic market conditions, increased estimates of the effects of regulatory or legislative changes, or additional regulatory or legislative changes may result in declines in projected business performance beyond management's current expectations. For example, in the Firm's Mortgage Banking business, such declines could result from increases in primary mortgage interest rates, lower mortgage origination volume, higher costs to resolve foreclosure-related matters or from deterioration in economic conditions, including decreases in home prices that result in increased credit losses. Declines in business performance, increases in equity capital requirements, or increases in the estimated cost of equity, could cause the estimated fair values of the Firm's reporting units or their associated goodwill to decline in the future, which could result in a material impairment charge to earnings in a future period related to some portion of the associated goodwill. values, although precise conclusions generally cannot be drawn due to the differences that naturally exist between the Firm's businesses and competitor institutions. Management also takes into consideration a comparison between the aggregate fair value of the Firm's reporting units and JPMorgan Chase's market capitalization. In evaluating this comparison, management considers several factors, including (a) a control premium that would exist in a market transaction, (b) factors related to the level of execution risk that would exist at the firmwide level that do not exist at the reporting unit level and (c) short-term market volatility and other factors that do not directly affect the value of individual reporting units. Notes to consolidated financial statements 271 The valuations derived from the discounted cash flow models are then compared with market-based trading and transaction multiples for relevant competitors. Trading and transaction comparables are used as general indicators to assess the general reasonableness of the estimated fair The primary method the Firm uses to estimate the fair value of its reporting units is the income approach. The models project cash flows for the forecast period and use the perpetuity growth method to calculate terminal values. These cash flows and terminal values are then discounted using an appropriate discount rate. Projections of cash flows are based on the reporting units' earnings forecasts, which include the estimated effects of regulatory and legislative changes (including, but not limited to the Dodd- Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act")), and which are reviewed with the senior management of the Firm. The discount rate used for each reporting unit represents an estimate of the cost of equity for that reporting unit and is determined considering the Firm's overall estimated cost of equity (estimated using the Capital Asset Pricing Model), as adjusted for the risk characteristics specific to each reporting unit (for example, for higher levels of risk or uncertainty associated with the business or management's forecasts and assumptions). To assess the reasonableness of the discount rates used for each reporting unit management compares the discount rate to the estimated cost of equity for publicly traded institutions with similar businesses and risk characteristics. In addition, the weighted average cost of equity (aggregating the various reporting units) is compared with the Firms' overall estimated cost of equity to ensure reasonableness. fair value of the reporting unit (as determined in step one) to the fair value of the net assets of the reporting unit, as if the reporting unit were being acquired in a business combination. The resulting implied current fair value of goodwill is then compared with the carrying value of the reporting unit's goodwill. If the carrying value of the goodwill exceeds its implied current fair value, then an impairment charge is recognized for the excess. If the carrying value of goodwill is less than its implied current fair value, then no goodwill impairment is recognized. The Firm uses the reporting units' allocated equity plus goodwill capital as a proxy for the carrying amounts of equity for the reporting units in the goodwill impairment testing. Reporting unit equity is determined on a similar basis as the allocation of equity to the Firm's lines of business, which takes into consideration the capital the business segment would require if it were operating independently, incorporating sufficient capital to address regulatory capital requirements (including Basel III), economic risk measures and capital levels for similarly rated peers. Proposed line of business equity levels are incorporated into the Firm's annual budget process, which is reviewed by the Firm's Board of Directors. Allocated equity is further reviewed on a periodic basis and updated as needed. JPMorgan Chase & Co./2014 Annual Report The goodwill impairment test is performed in two steps. In the first step, the current fair value of each reporting unit is compared with its carrying value, including goodwill. If the fair value is in excess of the carrying value (including goodwill), then the reporting unit's goodwill is considered not to be impaired. If the fair value is less than the carrying value (including goodwill), then a second step is performed. In the second step, the implied current fair value of the reporting unit's goodwill is determined by comparing the During 2014, the Firm recognized impairments of the Private Equity business' goodwill totaling $276 million. The Firm's remaining goodwill was not impaired at December 31, 2014. Further, the Firm's goodwill was not impaired at December 31, 2013 nor was any goodwill written off due to impairment during 2013 or 2012. Impairment testing (a) Includes foreign currency translation adjustments, other tax-related adjustments, and, during 2014, goodwill impairment associated with the Firm's Private Equity business of $276 million. $ 48,081 $ 48,175 (52) (4) (5) (153) (397) $47,647 43 64 43 (80) 2012 $ 48,188 272 JPMorgan Chase & Co./2014 Annual Report The fair value of MSRS is sensitive to changes in interest rates, including their effect on prepayment speeds. MSRS typically decrease in value when interest rates decline because declining interest rates tend to increase prepayments and therefore reduce the expected life of the net servicing cash flows that comprise the MSR asset. Conversely, securities (e.g., mortgage-backed securities), principal-only certificates and certain derivatives (i.e., those for which the Firm receives fixed-rate interest payments) increase in value when interest rates decline. JPMorgan Chase uses combinations of derivatives and securities to manage changes in the fair value of MSRs. The intent is to offset any interest-rate related changes in the fair value of MSRs with changes in the fair value of the related risk management instruments. Total changes in valuation due to other inputs and assumptions Prepayment model changes and other(e) Discount rates Projected cash flows (e.g., cost to service)(d) Changes in valuation due to other inputs and assumptions: Changes due to market interest rates and other(c) Changes in valuation due to inputs and assumptions: Changes due to collection/realization of expected cash flows (b) Net additions Disposition of MSRs (a) Originations of MSRS $ 48,175 MSR activity: $ 7,614 $ 9,614 $ Fair value at beginning of period 2012 2013 2014 As of or for the year ended December 31, (in millions, except where otherwise noted) The following table summarizes MSR activity for the years ended December 31, 2014, 2013 and 2012. 7,223 Fair value at December 31, (f) $ 48,081 2014 Asset Management Commercial Banking Consumer & Community Banking Corporate & Investment Bank December 31, (in millions) The goodwill associated with each business combination is allocated to the related reporting units, which are determined based on how the Firm's businesses are managed and how they are reviewed by the Firm's Operating Committee. The following table presents goodwill attributed to the business segments. Goodwill is recorded upon completion of a business combination as the difference between the purchase price and the fair value of the net assets acquired. Subsequent to initial recognition, goodwill is not amortized but is tested for impairment during the fourth quarter of each fiscal year, or more often if events or circumstances, such as adverse changes in the business climate, indicate there may be impairment. Note 17 - Goodwill and other intangible assets Goodwill JPMorgan Chase & Co./2014 Annual Report 270 (b) Includes securitized loans that were previously recorded at fair value and classified as trading assets. (a) Total assets held in securitization-related SPES were $254.3 billion and $271.7 billion, respectively, at December 31, 2014 and 2013. The $198.4 billion and $216.4 billion, respectively, of loans securitized at December 31, 2014 and 2013, excludes: $52.2 billion and $50.8 billion, respectively, of securitized loans in which the Firm has no continuing involvement, and $3.7 billion and $4.5 billion, respectively, of loan securitizations consolidated on the Firm's Consolidated balance sheets at December 31, 2014 and 2013. $ 198,391 $ 216,407 $ 19,358 $ 24,958 $ 8,111 5,364 $ 1,003 1,267 2,420 1,931 2,166 $ 4,688 7,726 2,350 6,473 1,522 28,008 98,018 94,438 Total goodwill 2014 2013 2012 Balance at December 31, Other(a) Dispositions Business combinations Changes during the period from: Balance at beginning of period (in millions) Year ended December 31, amount of goodwill. The following table presents changes in the carrying as part of the Private Equity sale completed in January 2015. For further information on the Private Equity sale, see Note 2. 2013 (a) The remaining $101 million of Private Equity goodwill was disposed of 377 Year ended December 31, (in millions) Purchased credit card relationships 101 2,863 6,992 6,969 6,964 2,862 2,861 6,895 6,780 6,888 $ 30,941 $ 30,985 $31,048 $ 47,647 $ 48,081 $48,175 2014 JPMorgan Chase capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software's expected useful life and reviewed for impairment on an ongoing basis. 2012 $ 82,964 $ $ 5,496 $ - 0.74-8.75% 2,176 3,269 $ $ 100,576 0.57-8.25% 0.57-8.25% $ 100,129 2,226 3,270 0.73-8.75% 0.73-8.75% -% $ 155,490 $ - -% 38,382 $ Long-term beneficial interests: Total long-term debt (b)(c)(d) 5,496 $ 276,836 (f)(g) $ Subtotal $ 5,445 267,889 interests(e) 90 (a) The interest rates shown are the range of contractual rates in effect at year-end, including non-U.S. dollar fixed- and variable-rate issuances, which excludes the effects of the associated derivative instruments used in hedge accounting relationships, if applicable. The use of these derivative instruments modifies the Firm's exposure to the contractual interest rates disclosed in the table above. Including the effects of the hedge accounting derivatives, the range of modified rates in effect at December 31, 2014, for total long-term debt was (0.10)% to 8.55%, versus the contractual range of 0.11% to 8.75% presented in the table above. The interest rate ranges shown exclude structured notes accounted for at fair value. 31,830 $ 35,409 $ 5,526 $ 0.04-15.93% 0.05-15.93% 10,958 20,872 $ 13,972 21,437 $ 1,398 4,128 0.05-15.93% $ 19,003 $ 10,880 7,924 11,079 0.20-5.23% Interest rates 0.18-1.36% $ 4,650 6,230 Variable rate Fixed rate $ Total long-term beneficial 3,270 $ 2,226 Subordinated debt: 2,587 13,692 0.26-8.00% 0.36-0.48% Interest rates(a) $ 3,924 $ 1,493 $ 334 3,805 Variable rate $ Fixed rate Senior debt: 0.16-2.04% 3,236 58,640 $ 2,204 62,790 0.11-2.04% 0.39% $ 166 1,500 53,490 0.11-0.43% Fixed rate $ $ 5,289 $ $ 9,824 $ $ 76,360 13,945 Subtotal $ $ Fixed rate Variable rate Interest rates (a) Junior subordinated debt: 4.38-8.25% 0.57-6.00% (b) -% 2,528 7,286 $ 6,936 2,364 2,364 Variable rate 5,428 23,458 0.12-8.00% $ 5,751 20,084 0.26-8.00% 1.30-7.28% 1,647 $ Interest rates (a) (c) (d) (e) 838 836 JPMorgan Chase Capital XXI 2034 2004 480 466 JPMorgan Chase Capital XIII Quarterly LIBOR + 0.55% Any time 2027 1997 257 249 First Chicago NBD Capital I Quarterly LIBOR + 0.625% Any time 2028 1998 249 242 2007 2037 JPMorgan Chase Capital XXIII 643 JPMorgan Chase & Co./2014 Annual Report 278 (a) Represents the amount of trust preferred securities issued to the public by each trust, including unamortized original-issue discount. (b) Represents the principal amount of JPMorgan Chase debentures issued to each trust, including unamortized original-issue discount. The principal amount of debentures issued to the trusts includes the impact of hedging and purchase accounting fair value adjustments that were recorded on the Firm's Consolidated Financial Statements. 5,496 $ 5,188 $ Total Quarterly Quarterly 6.70% 2015 Chase Capital VI 2040 1,500 1,500 JPMorgan Chase Capital XXIX LIBOR + 1.00% Quarterly Quarterly LIBOR + 0.95% LIBOR + 0.95% Any time Any time Any time 2047 2007 643 2010 32 Quarterly Quarterly Any time issued by trust(a) preferred securities December 31, 2014 (in millions) Amount of trust Stated maturity The following is a summary of the outstanding trust preferred securities, including unamortized original issue discount, issued by each trust, and the junior subordinated deferrable interest debenture issued to each trust, as of December 31, 2014. At December 31, 2014, the Firm had outstanding nine wholly owned Delaware statutory business trusts ("issuer trusts") that had issued guaranteed capital debt securities. The junior subordinated deferrable interest debentures issued by the Firm to the issuer trusts, totaling $5.5 billion and $5.4 billion at December 31, 2014 and 2013, respectively, were reflected on the Firm's Consolidated balance sheets in long-term debt, and in the table on the preceding page under the caption "Junior subordinated debt" (i.e., trust preferred securities). The Firm also records the common capital securities issued by the issuer trusts in other assets in its Consolidated balance sheets at December 31, 2014 and 2013. Beginning in 2014, the debentures issued to the issuer trusts by the Firm, less the common capital securities of the issuer trusts, began being phased out from inclusion as Tier 1 capital under Basel III. As of December 31, 2014, $2.7 billion of these debentures qualified as Tier 1 capital, while $2.7 billion qualified as Tier 2 capital. As of December 31, 2013, under Basel I, the entire balance of these debentures qualified as Tier 1 capital. income for the year ended December 31, 2013, reflected a modest loss related to the redemption of trust preferred securities. On July 12, 2012, the Firm redeemed $9.0 billion, or 100% of the liquidation amount, of the following nine series of trust preferred securities: JPMorgan Chase Capital XV, XVII, XVIII, XX, XXII, XXV, XXVI, XXVII and XXVIII. Other income for the year ended December 31, 2012, reflected $888 million of pretax extinguishment gains related to adjustments applied to the cost basis of the redeemed trust preferred securities during the period they were in a qualified hedge accounting relationship. Junior subordinated deferrable interest debentures held by trusts that issued guaranteed capital debt securities On May 8, 2013, the Firm redeemed approximately $5.0 billion, or 100% of the liquidation amount, of the following eight series of guaranteed capital debt securities ("trust preferred securities"): JPMorgan Chase Capital X, XI, XII, XIV, XVI, XIX and XXIV, and BANK ONE Capital VI. Other The Firm's unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm's credit ratings, financial ratios, earnings or stock price. The Parent Company has guaranteed certain long-term debt of its subsidiaries, including both long-term debt and structured notes sold as part of the Firm's market-making activities. These guarantees rank on parity with all of the Firm's other unsecured and unsubordinated indebtedness. Guaranteed liabilities were $352 million and $478 million at December 31, 2014 and 2013, respectively. The weighted-average contractual interest rates for total long-term debt excluding structured notes accounted for at fair value were 2.43% and 2.56% as of December 31, 2014 and 2013, respectively. In order to modify exposure to interest rate and currency exchange rate movements, JPMorgan Chase utilizes derivative instruments, primarily interest rate and cross-currency interest rate swaps, in conjunction with some of its debt issues. The use of these instruments modifies the Firm's interest expense on the associated debt. The modified weighted-average interest rates for total long-term debt, including the effects of related derivative instruments, were 1.50% and 1.54% as of December 31, 2014 and 2013, respectively. Notes to consolidated financial statements 277 JPMorgan Chase & Co./2014 Annual Report The aggregate carrying values of debt that matures in each of the five years subsequent to 2014 is $38.4 billion in 2015, $50.0 billion in 2016, $42.0 billion in 2017, $35.3 billion in 2018 and $28.2 billion in 2019. At December 31, 2014, long-term debt in the aggregate of $23.5 billion was redeemable at the option of JPMorgan Chase, in whole or in part, prior to maturity, based on the terms specified in the respective notes. Included on the Consolidated balance sheets in beneficial interests issued by consolidated VIES. Also included $2.2 billion and $2.0 billion of outstanding structured notes accounted for at fair value at December 31, 2014 and 2013, respectively. Excluded short-term commercial paper and other short-term beneficial interests of $17.0 billion and $17.8 billion at December 31, 2014 and 2013, respectively. Included $2.9 billion and $2.7 billion of outstanding zero-coupon notes at December 31, 2014 and 2013, respectively. The aggregate principal amount of these notes at their respective maturities is $7.5 billion and $4.5 billion, respectively. Included $30.2 billion and $28.9 billion of long-term debt accounted for at fair value at December 31, 2014 and 2013, respectively. Included long-term debt of $69.2 billion and $68.4 billion secured by assets totaling $156.7 billion and $131.3 billion at December 31, 2014 and 2013, respectively. The amount of long-term debt secured by assets does not include amounts related to hybrid instruments. (g) (f) Principal amount of debenture issued to trust(b) Issue of trust preferred securities and Earliest redemption 2027 1997 305 296 Chase Capital II| LIBOR + 0.50% dates Semiannually payment/ distribution Interest Interest rate of trust preferred securities and debentures 8.75% date Any time Any time LIBOR + 0.55% 2027 498 482 Chase Capital II 2030 2000 726 $ 474 Bank One Capital III debentures date 1997 $ 2,006 7,800 0.27-2.04% Interest rates(a) 2014 Interest-bearing Noninterest-bearing U.S. offices December 31, (in millions) At December 31, 2014 and 2013, noninterest-bearing and interest-bearing deposits were as follows. - Note 19 Deposits The Firm has securitized and sold a variety of loans, including residential mortgage, credit card, automobile, student and commercial (primarily related to real estate) loans, as well as debt securities. The primary purposes of these securitization transactions were to satisfy investor demand and to generate liquidity for the Firm. Note 18 - Premises and equipment Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation and amortization. JPMorgan Chase computes depreciation using the straight-line method over the estimated useful life of an asset. For leasehold improvements, the Firm uses the straight-line method computed over the lesser of the remaining term of the leased facility or the estimated useful life of the leased asset. Notes to consolidated financial statements 275 JPMorgan Chase & Co./2014 Annual Report The impairment test for indefinite-lived intangible assets compares the fair value of the intangible asset to its carrying amount. If the carrying value exceeds the fair value, then an impairment charge is recognized in amortization expense for the difference. The impairment test for a finite-lived intangible asset compares the undiscounted cash flows associated with the use or disposition of the intangible asset to its carrying value. If the sum of the undiscounted cash flows exceeds its carrying value, then no impairment charge is recorded. If the sum of the undiscounted cash flows is less than its carrying value, then an impairment charge is recognized in amortization expense to the extent the carrying amount of the asset exceeds its fair value. The Firm's intangible assets are tested for impairment annually or more often if events or changes in circumstances indicate that the asset might be impaired. Impairment testing 42 37 3 2 78 50 2013 $ 437,558 $ 389,863 Demand(a) 2017 2016 2015 December 31, 2014 (in millions) At December 31, 2014, the maturities of interest-bearing time deposits were as follows. 38,412 $113,216 2013 $ 74,804 43,743 $115,373 2014 $ 71,630 Total Non-U.S. offices 5 U.S. offices At December 31, 2014 and 2013, time deposits in denominations of $100,000 or more were as follows. Non-U.S. offices 91,356 626,392 1,016,255 86,301 643,350 1,080,908 Total deposits in U.S. offices Total interest-bearing deposits Time (included $7,501 and $5,995 at fair value) (c) 84,631 450,405 466,730 Savings (b) 90,319 December 31, (in millions) 2018 2019 20 70 957 $ 637 $ 380 $ Total amortization expense (a) 144 188 130 Other intangibles 239 196 102 265 58 51 Core deposit intangibles Other credit card-related intangibles 309 $ 195 97 $ (a) The decline in amortization expense during 2014 predominantly related to intangible assets acquired in the 2004 merger with Bank One, most of which became fully amortized during the second quarter of 2014. Future amortization expense The following table presents estimated future amortization expense related to credit card relationships, core deposits and other intangible assets at December 31, 2014. Purchased credit 7 28 126 73 14 33 653 N 2019 2018 2017 2016 110 166 26 $ 38 $ 13 $ $ 2015 Total Other intangibles Core deposit intangibles Other credit card-related intangibles card relationships Year ended December 31, (in millions) 89 $ 2013 After 5 years U.S. $ 0.33-6.75% $ 2,581 Fixed rate Subordinated debt: 7,196 Variable rate Interest rates (a) 46,275 $ $ 13,214 Fixed rate 2013 Total After 5 years 1-5 years Under 1 year Total 2014 Senior debt: Parent company (in millions, except rates) By remaining maturity at December 31, JPMorgan Chase issues long-term debt denominated in various currencies, although predominantly U.S. dollars, with both fixed and variable interest rates. Included in senior and subordinated debt below are various equity-linked or other indexed instruments, which the Firm has elected to measure at fair value. Changes in fair value are recorded in principal transactions revenue in the Consolidated statements of income. The following table is a summary of long-term debt carrying values (including unamortized original issue discount, valuation adjustments and fair value adjustments, where applicable) by remaining contractual maturity as of December 31, 2014. Note 21 - Long-term debt JPMorgan Chase & Co./2014 Annual Report Variable rate 1,446 28,482 0.27-7.25% 2,373 2,000 49,300 6,572 0.18-6.40% Variable rate $ Fixed rate Federal Home Loan Banks ("FHLB") advances: Subsidiaries $ 161,868 171,211 $ $ 67,644 $ 79,130 Subtotal $ 24,437 276 0.63-8.53% 0.48-8.53% 3.38-8.00% 1.06-8.53% 0.48-5.25% Interest rates (a) $ 15,198 16,717 3,455 9 11,763 $ 101,074 41,030 0.19-7.25% 108,789 42,250 0.18-7.25% 4,566 Total (c) Includes structured notes classified as deposits for which the fair value option has been elected. For further discussion, see Note 4. certain trust accounts. The following table details the components of accounts payable and other liabilities. Note 20 - Accounts payable and other liabilities Accounts payable and other liabilities consist of payables to customers; payables to brokers, dealers and clearing organizations; payables from security purchases that did not settle; income taxes payables; accrued expense, including interest-bearing liabilities; and all other liabilities, including litigation reserves and obligations to return securities received as collateral. $ 86,301 $ 43,757 $ 130,058 - 4,208 4,208 1,589 166 1,423 1,825 75 1,750 1,541 61 1,480 6,935 424 6,511 $ 113,960 $ 43,031 $ 70,929 Total Non-U.S. December 31, (in millions) 2014 2013 Noninterest-bearing (a) Includes Negotiable Order of Withdrawal ("NOW") accounts, and Total deposits $ 1,363,427 $ 1,287,765 (b) Includes $36 million and $25 million accounted for at fair value at December 31, 2014 and 2013, respectively. (a) Includes payables to customers, brokers, dealers and clearing organizations, and payables from security purchases that did not settle. $ 206,954 $ 194,491 $ 134,467 $ 116,391 72,487 78,100 Accounts payable and other liabilities (b) Total Brokerage payables(a) 17,611 19,078 (b) Includes Money Market Deposit Accounts ("MMDAS”). 38,425 253,899 271,510 Total deposits in non-U.S. offices 263,441 Total interest-bearing deposits 43,757 Time (included $1,306 and $629 at fair value) (c) 1.083 214,391 217,011 2,673 Savings Demand Interest-bearing 282,519 Loan securitizations Purchase of MSRS Corporate (a) Year ended December 31, Statutory U.S. federal tax rate Increase/(decrease) in tax rate resulting from: 2014 35.0% 2013 35.0% 2012 35.0% U.S. state and local income taxes, net of U.S. federal income tax benefit 2.7 2.2 1.6 Tax-exempt income (3.1) (3.1) Effective tax rate (2.9) A reconciliation of the applicable statutory U.S. income tax rate to the effective tax rate for each of the years ended December 31, 2014, 2013 and 2012, is presented in the following table. JPMorgan Chase and its eligible subsidiaries file a consolidated U.S. federal income tax return. JPMorgan Chase uses the asset and liability method to provide income taxes on all transactions recorded in the Consolidated Financial Statements. This method requires that income taxes reflect the expected future tax consequences of temporary differences between the carrying amounts of assets or liabilities for book and tax purposes. Accordingly, a deferred tax asset or liability for each temporary difference is determined based on the tax rates that the Firm expects to be in effect when the underlying items of income and expense are realized. JPMorgan Chase's expense for income taxes includes the current and deferred portions of that expense. A valuation allowance is established to reduce deferred tax assets to the amount the Firm expects to realize. 1,467 (269) 124 (145) $ 1,567 $ (577) $ 990 $(4,793) $ 1,890 Total other comprehensive income/(loss) (a) The pretax amount is reported in securities gains in the Consolidated statements of income. $(2,903) $ 5,147 $ (1,989) $ 3,158 (b) Reclassifications of pretax realized gains/(losses) on translation adjustments and related hedges are reported in other income/expense in the Consolidated statements of income. The amounts were not material for the periods presented. (c) The pretax amount is reported in the same line as the hedged items, which are predominantly recorded in net interest income in the Consolidated statements of income. (d) The pretax amount is reported in compensation expense in the Consolidated statements of income. JPMorgan Chase & Co./2014 Annual Report 281 Notes to consolidated financial statements Note 26 - Income taxes Due to the inherent complexities arising from the nature of the Firm's businesses, and from conducting business and being taxed in a substantial number of jurisdictions, significant judgments and estimates are required to be made. Agreement of tax liabilities between JPMorgan Chase and the many tax jurisdictions in which the Firm files tax returns may not be finalized for several years. Thus, the Firm's final tax-related assets and liabilities may ultimately be different from those currently reported. Non-U.S. subsidiary earnings(a) (2.0) (4.9) Income tax expense/(benefit) Non-U.S. 2014 2013 2012 Year ended December 31, (in millions) Current income tax expense/(benefit) U.S. federal $ 1,610 $ (1,316) $ 3,225 1,353 1,308 1,782 U.S. state and local The components of income tax expense/(benefit) included in the Consolidated statements of income were as follows for each of the years ended December 31, 2014, 2013, and 2012. 282 (a) Predominantly includes earnings of U.K. subsidiaries that are deemed to be reinvested indefinitely. 26.4% (2.4) Business tax credits (5.4) (5.4) (4.2) Nondeductible legal expense 2.4 (852) 8.0 Other, net (2.6) (1.0) (0.5) Effective tax rate 27.0% 30.8% (0.2) 857 2,319 (13) 165 (259) 113 (44) 69 Defined benefit pension and OPEB plans: (53) 21 (32) 6 (2) 4 (1,697) 688 (1,009) (424) 2,055 44 74 (319) 141 (55) 86 Reclassification adjustment for realized (gains)/ losses included in net income(c) (24) 9 (15) 101 (41) 60 (28) 11 (17) Net change (30) (750) 1,305 (537) (43) 17 (26) (41) 16 (25) 39 (1,683) (32) 665 7 (14) 5 (9) (21) 8 (27) 17 (44) 198 228 (309) Prior service credits arising during the period Net gains/(losses) arising during the period Reclassification adjustments included in net income(d): Amortization of net loss Prior service costs/(credits) Foreign exchange and other (1,018) Net change (29) 43 321 (124) 197 324 (126) 72 (4) 1,496 Total current income tax expense/ (benefit) related to prior periods 477 88 234 Net deferred tax assets $ 2,191 $ 6,163 Decreases based on tax positions related to prior periods (1,902) (2,200) (853) JPMorgan Chase has recorded deferred tax assets of $570 million at December 31, 2014, in connection with U.S. federal net operating loss ("NOL") carryforwards. At December 31, 2014, total U.S. federal NOL carryforwards were approximately $1.6 billion. If not utilized, the U.S. federal NOL carryforwards will expire between 2025 and 2034. The valuation allowance at December 31, 2014, was due to losses associated with non-U.S. subsidiaries. $ 4,911 $ 5,535 $ 7,158 19,594 After-tax interest expense/(benefit) and penalties related to income tax liabilities recognized in income tax expense were $17 million, $(184) million and $147 million in 2014, 2013 and 2012, respectively. 20,436 Increases based on tax positions Balance at January 1, $ 5,535 $ 7,158 $ 7,189 Non-U.S. operations 4,444 4,705 Increases based on tax positions related to the current period 810 542 680 Other, net 4,891 3,459 Gross deferred tax liabilities At both December 31, 2014 and 2013, in addition to the liability for unrecognized tax benefits, the Firm had accrued $1.2 billion for income tax-related interest and penalties. Decreases related to settlements with taxing authorities (9) 2006-2012 JPMorgan Chase - New York State and City 2005-2007 Field examination Field examination JPMorgan Chase - California 2006-2010 The following table presents the U.S. and non-U.S. components of income before income tax expense for the years ended December 31, 2014, 2013 and 2012. Income before income tax expense - U.S. and non-U.S. Year ended December 31, (in millions) 2014 2013 U.S. Non-U.S.(a) JPMorgan Chase - U.K. 2006-2010 JPMorgan Chase - U.S. 2003-2005 (53) (50) Decreases related to a lapse of applicable statute of limitations Balance at December 31, - (42) JPMorgan Chase & Co./2014 Annual Report 283 2,352 Notes to consolidated financial statements Tax examination status December 31, 2014 Periods under examination Status Field examination completed; at Appellate level Field examination Field examination of certain select entities JPMorgan Chase - U.S. JPMorgan Chase is continually under examination by the Internal Revenue Service, by taxing authorities throughout the world, and by many states throughout the U.S. The following table summarizes the status of significant income tax examinations of JPMorgan Chase and its consolidated subsidiaries as of December 31, 2014. 2,495 Leasing transactions 2012 1,130 $ 8,030 $ 7,991 $ 7,633 Total income tax expense includes $451 million, $531 million and $200 million of tax benefits recorded in 2014, 2013, and 2012, respectively, as a result of tax audit resolutions. In 2013, the relationship between current and deferred income tax expense was largely driven by the reversal of significant deferred tax assets as well as prior- year tax adjustments and audit resolutions. The preceding table does not reflect the tax effect of certain items that are recorded each period directly in stockholders' equity and certain tax benefits associated with the Firm's employee stock-based compensation plans. The tax effect of all items recorded directly to stockholders' equity resulted in a decrease of $140 million in 2014, an increase of $2.1 billion in 2013, and a decrease of $1.9 billion in 2012. U.S. federal income taxes have not been provided on the undistributed earnings of certain non-U.S. subsidiaries, to the extent that such earnings have been reinvested abroad for an indefinite period of time. Based on JPMorgan Chase's ongoing review of the business requirements and capital needs of its non-U.S. subsidiaries, combined with the formation of specific strategies and steps taken to fulfill these requirements and needs, the Firm has determined that the undistributed earnings of certain of its subsidiaries would be indefinitely reinvested to fund current and future growth of the related businesses. As management does not intend to use the earnings of these subsidiaries as a source of funding for its U.S. operations, such earnings will not be distributed to the U.S. in the foreseeable future. For 2014, pretax earnings of $2.6 billion were generated and will be indefinitely reinvested in these subsidiaries. At December 31, 2014, the cumulative amount of undistributed pretax earnings in these subsidiaries were $31.1 billion. If the Firm were to record a deferred tax liability associated with these undistributed earnings, the amount would be $7.0 billion at December 31, 2014. JPMorgan Chase & Co./2014 Annual Report Deferred taxes December 31, (in millions) Deferred tax assets Allowance for loan losses $ 5,756 $ Employee benefits 3,378 8,003 4,210 Total income tax expense Total deferred income tax expense/ (benefit) 3,820 (12) 6,503 Deferred income tax expense/(benefit) U.S. federal 3,738 7,080 Accrued expenses and other 2,238 71 10 (327) 401 913 (781) U.S. state and local Non-U.S. 206 8,637 5,106 These undistributed earnings are related to subsidiaries located predominantly in the U.K. where the 2014 statutory tax rate was 21.5%. Tax expense applicable to securities gains and losses for the years 2014, 2013 and 2012 was $30 million, $261 million, and $822 million, respectively. Deferred income tax expense/(benefit) results from differences between assets and liabilities measured for financial reporting purposes versus income tax return purposes. Deferred tax assets are recognized if, in management's judgment, their realizability is determined to be more likely than not. If a deferred tax asset is determined to be unrealizable, a valuation allowance is established. The significant components of deferred tax assets and liabilities are reflected in the following table as of December 31, 2014 and 2013. 2014 2013 At December 31, 2014, 2013 and 2012, JPMorgan Chase's unrecognized tax benefits, excluding related interest expense and penalties, were $4.9 billion, $5.5 billion and $7.2 billion, respectively, of which $3.5 billion, $3.7 billion and $4.2 billion, respectively, if recognized, would reduce the annual effective tax rate. Included in the amount of unrecognized tax benefits are certain items that would not affect the effective tax rate if they were recognized in the Consolidated statements of income. These unrecognized items include the tax effect of certain temporary differences, the portion of gross state and local unrecognized tax benefits that would be offset by the benefit from associated U.S. federal income tax deductions, and the portion of gross non-U.S. unrecognized tax benefits that would have offsets in other jurisdictions. JPMorgan Chase is presently under audit by a number of taxing authorities, most notably by the Internal Revenue Service, New York State and City, and the State of California as summarized in the Tax examination status table below. Based upon the status of all of the tax examinations currently in process, it is reasonably possible that over the next 12 months the resolution of these examinations could result in a reduction in the gross balance of unrecognized tax benefits in the range of $0 to approximately $2 billion. Upon settlement of an audit, the gross unrecognized tax benefits would decline either because of tax payments or the recognition of tax benefits. The following table presents a reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended December 31, 2014, 2013 and 2012. Unrecognized tax benefits Mortgage servicing rights, net of hedges Year ended December 31, 5,533 5,882 (in millions) 2014 2013 3,196 3,073 $ $ Depreciation and amortization 6,593 4,468 9,179 5,493 Tax attribute carryforwards 570 748 Gross deferred tax assets 23,447 26,481 Non-U.S. operations Valuation allowance (724) Deferred tax assets, net of valuation allowance 288 22,627 $ 25,757 Deferred tax liabilities (820) (525) 59 (39) Issued from treasury: Employee benefits and compensation plans 39.8 47.1 63.7 Employee stock purchase plans Total issued from treasury Total treasury - balance at December 31 1.2 1.1 1.3 41.0 48.2 65.0 (390.1) 3,714.8 3,756.1 (348.8) (300.9) (0.2) 3,804.0 (33.5) (348.8) (82.3) On September 1, 2013, the Firm redeemed all of the outstanding shares of its 8.625% Non-Cumulative Preferred Stock, Series J at their stated redemption value. Redemption rights Each series of the Firm's preferred stock may be redeemed on any dividend payment date on or after the earliest redemption date for that series. All outstanding preferred stock series except Series I may also be redeemed following a capital treatment event, as described in the terms of each series. Any redemption of the Firm's preferred stock is subject to non-objection from the Federal Reserve. Subsequent events Issuance of preferred stock On February 12, 2015, the Firm issued $1.4 billion of noncumulative preferred stock. Note 23 - Common stock At December 31, 2014 and 2013, JPMorgan Chase was authorized to issue 9.0 billion shares of common stock with a par value of $1 per share. Common shares issued (newly issued or distributed from treasury) by JPMorgan Chase during the years ended December 31, 2014, 2013 and 2012 were as follows. Year ended December 31, (in millions) 2014 2013 2012 Total issued - balance at January 1 and December 31 Treasury - balance at January 1 Purchase of treasury stock Share repurchases related to employee stock-based awards (a) 4,104.9 4,104.9 4,104.9 (300.9) (332.2) (96.1) Outstanding (a) Participants in the Firm's stock-based incentive plans may have shares withheld to cover income taxes. JPMorgan Chase & Co./2014 Annual Report Note 24 - Earnings per share Earnings per share ("EPS") is calculated under the two-class method under which all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities based on their respective rights to receive dividends. JPMorgan Chase grants restricted stock and RSUs to certain employees under its stock-based compensation programs, which entitle recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock; these unvested awards meet the definition of participating securities. Options issued under employee benefit plans that have an antidilutive effect are excluded from the computation of diluted EPS. The following table presents the calculation of basic and diluted EPS for the years ended December 31, 2014, 2013 and 2012. Year ended December 31, (in millions, except per share amounts) Basic earnings per share Net income Less: Preferred stock dividends Net income applicable to common equity Less: Dividends and undistributed earnings allocated to participating securities Net income applicable to common stockholders Total weighted-average basic shares outstanding Net income per share Diluted earnings per share Net income applicable to common stockholders Total weighted-average basic shares outstanding Add: Employee stock options, SARS and warrants (a) 2014 As of December 31, 2014, approximately 240 million unissued shares of common stock were reserved for issuance under various employee incentive, compensation, option and stock purchase plans, director compensation plans, and the Warrants, as discussed above. The Firm may, from time to time, enter into written trading plans under Rule 10b5-1 of the Securities Exchange Act of 1934 to facilitate repurchases in accordance with the common equity repurchase program. A Rule 10b5-1 repurchase plan allows the Firm to repurchase its equity during periods when it would not otherwise be repurchasing common equity - for example, during internal trading "blackout periods." All purchases under a Rule 10b5-1 plan must be made according to a predefined plan established when the Firm is not aware of material nonpublic information. For additional information regarding repurchases of the Firm's equity securities, see Part II, Item 5: Market for registrant's common equity, related stockholder matters and issuer purchases of equity securities, on pages 18-19. $ - $ - $ 238 Total number of Warrants repurchased Aggregate purchase price of Warrant repurchases 279 Notes to consolidated financial statements At each of December 31, 2014, 2013, and 2012, respectively, the Firm had 59.8 million warrants outstanding to purchase shares of common stock (the "Warrants"). The Warrants are currently traded on the New York Stock Exchange, and they are exercisable, in whole or in part, at any time and from time to time until October 28, 2018. The original warrant exercise price was $42.42 per share. The number of shares issuable upon the exercise of each warrant and the warrant exercise price is subject to adjustment upon the occurrence of certain events, including, but not limited to, the extent regular quarterly cash dividends exceed $0.38 per share. As a result of the increase in the Firm's quarterly common stock dividend to $0.40 per share commencing with the second quarter of 2014, the exercise price of the Warrants was adjusted each subsequent quarter, and was $42.391 as of December 31, 2014. There has been no change in the number of shares issuable upon exercise. On March 13, 2012, the Board of Directors authorized a $15.0 billion common equity (i.e., common stock and warrants) repurchase program. As of December 31, 2014, $3.8 billion (on a trade-date basis) of authorized repurchase capacity remained under the program. The amount of equity that may be repurchased by the Firm is also subject to the amount that is set forth in the Firm's annual capital plan that is submitted to the Federal Reserve as part of the Comprehensive Capital Analysis and Review ("CCAR") process. The following table sets forth the Firm's repurchases of common equity for the years ended December 31, 2014, 2013 and 2012, on a trade-date basis. There were no warrants repurchased during the years ended December 31, 2014, and 2013. Year ended December 31, (in millions) Total number of shares of common stock repurchased 2014 Dividends on fixed-rate preferred stock are payable quarterly. Dividends on fixed-to-floating rate preferred stock are payable semiannually while at a fixed rate, and will become payable quarterly after converting to a floating rate. 2013 83.4 96.1 30.9 Aggregate purchase price of common stock repurchases $ 4,834 $ 4,789 $ 1,329 -- 18.5 2012 Each series of preferred stock has a liquidation value and redemption price per share of $10,000, plus any accrued but unpaid dividends. (a) Represented by depositary shares. 2,006,250 1,115,750 $ 20,063 $ 11,158 Series P 90,000 90,000 900 1,258 $ 1,258 900 Series T 92,500 925 Series W 88,000 880 8/27/2012 2/5/2013 1/30/2014 6/23/2014 5.500% 9/1/2017 5.450 3/1/2018 6.700 3/1/2019 6.300 9/1/2019 금금금 ΝΑ $ 125,750 125,750 Series O Note 22 - Preferred stock At December 31, 2014 and 2013, JPMorgan Chase was authorized to issue 200 million shares of preferred stock, in one or more series, with a par value of $1.00 per share. In the event of a liquidation or dissolution of the Firm, JPMorgan Chase's preferred stock then outstanding takes precedence over the Firm's common stock for the payment of dividends and the distribution of assets. The following is a summary of JPMorgan Chase's non-cumulative preferred stock outstanding as of December 31, 2014 and 2013. Shares at December 31, (represented by depositary shares) (a) 2014 2013 ΝΑ Carrying value (in millions) at December 31, 2014 2013 Issue date in effect at December 31, redemption 2014 date Earliest Date at which dividend rate becomes floating Floating annual rate of three-month LIBOR plus: Fixed-rate: Contractual rate 2013 ΝΑ 금금금금 Series S 200,000 2,000 Series U 100,000 1,000 Series V 250,000 2,500 Series X 160,000 1,600 4/23/2008 4/23/2013 7/29/2013 1/22/2014 3/10/2014 6/9/2014 9/23/2014 7.900% 4/30/2018 4/30/2018 LIBOR + 3.47 % 5.150 5/1/2023 5/1/2023 LIBOR + 3.25 6.000 8/1/2023 8/1/2023 LIBOR + 3.30 6.750 2/1/2024 2/1/2024 LIBOR + 3.78 6.125 4/30/2024 4/30/2024 LIBOR + 3.33 5.000 7/1/2019 7/1/2019 LIBOR + 3.32 6.100 10/1/2024 10/1/2024 LIBOR + 3.33 Total preferred stock 1,500 1,500 150,000 150,000 ΝΑ NA ΝΑ ΝΑ Fixed-to-floating rate: Series I 600,000 ΝΑ 600,000 6,000 Series Q 150,000 150,000 1,500 1,500 Series R 6,000 $ 22,515 7,277 2012 20,637 17,118 20,631 Pretax Tax effect After- tax Pretax Tax effect After- tax Unrealized gains/(losses) on investment securities: Net unrealized gains/(losses) arising during the period $ 3,193 $ (1,170) $2,023 $(5,987) $ 2,323 $(3,664) $ 7,521 $(2,930) $ 4,591 After- tax Reclassification adjustment for realized (gains)/ losses included in net income (a) 2012 2014 Tax effect $ 4,773 $ (147) $ (95) $ (2,342) Balance at December 31, 2013 Net change Balance at December 31, 2014 $ 2,189 (a) Represents the after-tax difference between the fair value and amortized cost of securities accounted for as AFS including, as of the date of transfer during the first quarter of 2014, $9 million of net unrealized losses related to AFS securities that were transferred to HTM. Subsequent to transfer, includes any net unamortized unrealized gains and losses related to the transferred securities. (b) At December 31, 2011, included after-tax non-credit related unrealized losses of $56 million on debt securities for which credit losses have been recognized in income. There were no such losses for the other periods presented. The following table presents the before- and after-tax changes in the components of other comprehensive income/(loss). Year ended December 31, (in millions) Pretax 2013 Net change Translation adjustments: Translation(b) 31 (51) 60 (71) (11) (34) (7) (41) (108) 39 (69) Net change Cash flow hedges: Net unrealized gains/(losses) arising during the period 98 (82) 471 (302) 773 Hedges (b) (77) 3,116 29 (48) (667) (1,141) 1,975 (6,654) 261 (406) (2,110) 2,584 (4,070) 5,411 822 (1,288) (2,108) 3,303 (1,638) 1,698 (b) 588 (659) (807) 295 (512) (26) 8 (18) 1,039 (1,050) 990 (1,018) 44 Note 25 - Accumulated other comprehensive income/(loss) AOCI includes the after-tax change in unrealized gains and losses on investment securities, foreign currency translation adjustments (including the impact of related derivatives), cash flow hedging activities, and net loss and prior service costs/ (credit) related to the Firm's defined benefit pension and OPEB plans. Year ended December 31, (in millions) Balance at December 31, 2011 Net change Balance at December 31, 2012 Net change Accumulated Unrealized gains/ (losses) on investment Translation adjustments, Cash flow securities (a) net of hedges hedges Defined benefit pension and OPEB plans other comprehensive JPMorgan Chase & Co./2014 Annual Report 280 (b) Participating securities were included in the calculation of diluted EPS using the two-class method, as this computation was more dilutive than the calculation using the treasury stock method. (a) Excluded from the computation of diluted EPS (due to the antidilutive effect) were certain options issued under employee benefit plans and the Warrants. The aggregate number of shares issuable upon the exercise of such options and Warrants was 1 million, 6 million and 148 million for the years ended December 31, 2014, 2013 and 2012, respectively. 544 525 754 $ 20,093 $ 16,593 $ 19,877 $ 3,763.5 3,782.4 3,809.4 5.34 $ 4.39 $ 5.22 $ 20,093 $ 16,593 $ 19,877 income/(loss) 3,763.5 3,782.4 3,809.4 32.5 12.8 Total weighted-average diluted shares outstanding (b) $ 3,797.5 5.29 $ 3,814.9 3,822.2 4.35 $ 5.20 Net income per share 34.0 $ 21,762 $ 17,923 $ 21,284 1,125 805 653 (b) $ (4,070) (41) (259) 1,467 (2,903) (b) $ 2,798 1,975 $ (136) $ (139) $ (1,324) 1,199 (11) $ 4,102 (2,791) $ 120 (26) $ 51 $ (2,646) $ 3,303 $ 3,565 (69) (145) 944 3,158 $ 6,868 (b) $ (95) $ 69 $ 17,229 JPMorgan Chase & Co./2014 Annual Report $29,792 For each of the risk-based capital ratios the lower of the Standardized Transitional or Advanced Transitional ratio represents the Collins Floor. Asset and capital amounts for JPMorgan Chase's banking subsidiaries reflect intercompany transactions; whereas the respective amounts for JPMorgan Chase reflect the elimination of intercompany transactions. Note: Rating agencies allow measures of capital to be adjusted upward for deferred tax liabilities, which have resulted from both non-taxable business combinations and from tax-deductible goodwill. The Firm had deferred tax liabilities resulting from non-taxable business combinations totaling $130 million and $192 million at December 31, 2014, and December 31, 2013, respectively; and deferred tax liabilities resulting from tax-deductible goodwill of $2.7 billion and $2.8 billion at December 31, 2014, and December 31, 2013, respectively. As defined by the regulations issued by the Federal Reserve, OCC and FDIC. The CET1 capital ratio became a relevant measure of capital under the prompt corrective action requirements on January 1, 2015. Represents requirements for bank subsidiaries pursuant to regulations issued under the FDIC Improvement Act. There is no Tier 1 leverage component in the definition of a well-capitalized bank holding company. As of December 31, 2014, and 2013, JPMorgan Chase and all of its banking subsidiaries were well-capitalized and met all capital requirements to which each was subject. 286 JPMorgan Chase & Co./2014 Annual Report Note 29 - Off-balance sheet lending-related financial instruments, guarantees, and other commitments Adjusted average assets, for purposes of calculating the leverage ratio, includes total quarterly average assets adjusted for unrealized gains/ (losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital. JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to meet the financing needs of its customers. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the counterparty draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the counterparty subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees expire without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm's view, representative of its actual future credit exposure or funding requirements. commitments is maintained. See Note 15 for further discussion regarding the allowance for credit losses on lending-related commitments. The following table summarizes the contractual amounts and carrying values of off-balance sheet lending-related financial instruments, guarantees and other commitments at December 31, 2014 and 2013. The amounts in the table below for credit card and home equity lending-related commitments represent the total available credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit for these products will be utilized at the same time. The Firm can reduce or cancel credit card lines of credit by providing the borrower notice or, in some cases as permitted by law, without notice. The Firm may reduce or close home equity lines of credit when there are significant decreases in the value of the underlying property, or when there has been a demonstrable decline in the creditworthiness of the borrower. Also, the Firm typically closes credit card lines when the borrower is 60 days or more past due. JPMorgan Chase & Co./2014 Annual Report 287 Notes to consolidated financial statements Off-balance sheet lending-related financial instruments, guarantees and other commitments Contractual amount To provide for probable credit losses inherent in consumer (excluding credit card) and wholesale lending commitments, an allowance for credit losses on lending-related Carrying value(i) (d) (b) (a) (b) (b) Minimum capital ratios(a) Well- capitalized ratios(a) (c) 4.0% 5.5 6.0% 8.0 10.0 4.0 5.0 Income before income tax expense At December 31, 2014, trust preferred securities included in Basel III Tier 1 capital were $2.7 billion and $300 million for JPMorgan Chase and JPMorgan Chase Bank, N.A., respectively. At December 31, 2014, Chase Bank USA, N.A. had no trust preferred securities. 2013 2013 4,389 $ 5,920 1,841 $ 2,141 3,411 $ 11,807 $ 13,158 3,329 14,859 $ $ 17,837 3,469 8,579 4,817 Prime mortgage(a) Subprime mortgage Auto - 9,302 8,579 2014 Home equity - junior lien Consumer, excluding credit card: 2014 Expires in By remaining maturity at December 31, (in millions) 1 year or less Expires after 1 year through 3 years Expires after $ 2,166 $ 3 years 5 years Expires after 5 years Total Total Lending-related Home equity senior lien through (a) Tier 1 leverage 11.8 Chase Bank USA, N.A. (d) Basel III Advanced Transitional Basel I (in millions, except ratios) Standardized Transitional Dec 31, 2014 Dec 31, 2013 Regulatory capital CET1 capital $ 14,556 14,556 Dec 31, 2014 Tier 1 capital (a) Basel III Notes to consolidated financial statements Tier 1 (a) 12.8 11.8 ΝΑ 11.9% Total 14.1 Under the risk-based capital guidelines of the Federal Reserve, JPMorgan Chase is required to maintain minimum ratios of Tier 1 and Total capital to risk-weighted assets, as well as minimum leverage ratios (which are defined as Tier 1 capital divided by adjusted quarterly average assets). Failure to meet these minimum requirements could cause the Federal Reserve to take action. Bank subsidiaries also are subject to these capital requirements by their respective primary regulators. The following table presents the minimum ratios to which the Firm and its national bank subsidiaries are subject as of December 31, 2014. 12.5 Tier 1 leverage 8.0 8.0 7.4 JPMorgan Chase & Co./2014 Annual Report 285 14.1 14,556 14,556 $ CET1 Tier 1 (a) 14.1 9.2 12.8% Tier 1 ΝΑ Total 12.2 16.2 Total Tier 1 leverage 11.4 11.4 19.8 9.2% 14.1% CET1 Total capital 20,517 19,206 ΝΑ 12,956 16,389 Assets Risk-weighted 103,468 157,565 100,990 Adjusted average (b) 128,111 128,111 109,731 Capital ratios (c) Capital ratios 921 11.8% 192 10,462 $ - $ 3,009 167 12,313 $ 169,709 38,100 56,274 80 72 40,993 40,993 38,211 53,589 Loan sale and securitization-related - $ - $ - $ 1 $ 171,059 Unsettled reverse repurchase and securities borrowing agreements - Securities lending indemnification agreements and guarantees (g) Derivatives qualifying as guarantees 185,451 128,209 $ 745,584 $ 140,254 $ 152,875 $ 148,584 $ 171,059 $ 9,812 17,459 $1,056,172 5,020 446,232 $1,031,672 1 2 1,163 1,377 $ 1,176 $ 1,385 4,331 472,056 91 indemnifications: Loans sold with recourse 8 3,391 1,336 5,720 6,786 (121) 506 (99) (d) At December 31, 2014 and 2013, included credit enhancements and bond and commercial paper liquidity commitments to U.S. states and municipalities, hospitals and other non-profit entities of $14.8 billion and $18.9 billion, respectively, within other unfunded commitments to extend credit; and $13.3 billion and $17.2 billion, respectively, within standby letters of credit and other financial guarantees. Other unfunded commitments to extend credit also include liquidity facilities to nonconsolidated municipal bond VIES; see Note 16. (e) At December 31, 2014 and 2013, included unissued standby letters of credit commitments of $45.6 billion and $42.8 billion, respectively. (f) At December 31, 2014 and 2013, the U.S. portion of the contractual amount of total wholesale lending-related commitments was 65% and 68%, respectively. (g) At December 31, 2014 and 2013, collateral held by the Firm in support of securities lending indemnification agreements was $177.1 billion and $176.4 billion, respectively. Securities lending collateral comprises primarily cash and securities issued by governments that are members of the Organisation for Economic Co-operation and Development ("OECD") and U.S. government agencies. (h) At December 31, 2014 and 2013, included unfunded commitments of $147 million and $215 million, respectively, to third-party private equity funds; and $961 million and $1.9 billion, respectively, to other equity investments. These commitments included $150 million and $184 million, respectively, related to investments that are generally fair valued at net asset value as discussed in Note 3. In addition, at both December 31, 2014 and 2013, included letters of credit hedged by derivative transactions and managed on a market risk basis of $4.5 billion. (i) For lending-related products, the carrying value represents the allowance for lending-related commitments and the guarantee liability; for derivative- related products, the carrying value represents the fair value. (a) Includes certain commitments to purchase loans from correspondents. (b) Predominantly all consumer lending-related commitments are in the U.S. (c) At December 31, 2014 and 2013, reflects the contractual amount net of risk participations totaling $243 million and $476 million, respectively, for other unfunded commitments to extend credit; $13.0 billion and $14.8 billion, respectively, for standby letters of credit and other financial guarantees; and $469 million and $622 million, respectively, for other letters of credit. In regulatory filings with the Federal Reserve these commitments are shown gross of risk participations. Mortgage repurchase liability 131 7,692 Other guarantees and commitments(h) NA ΝΑ NA ΝΑ ΝΑ 102 ΝΑ 681 ΝΑ 487 ΝΑ ΝΑ ΝΑ 6,063 275 877 3,363 Other guarantees and commitments 685 - Total consumer, excluding credit card 34,170 12,045 4,291 552 7,647 56,057 13 8 Credit card 525,963 525,963 58,153 529,383 447 8 8,309 2 1 Business banking 10,557 807 - 117 11,894 11,251 11 7 Student and other 97 413 Total consumer(b) 560,133 12,045 2,555 Unused advised lines of credit 90,816 13,702 519 138 34,982 89,874 105,175 788 943 101,994 Other letters of credit (c) Total wholesale(f) Total lending-related 92,723 29,753 22,584 Standby letters of credit and other financial guarantees (c)(d)(e) 4,291 7,647 584,116 585,440 13 8 Wholesale: Other unfunded commitments to extend credit (c)(d) 68,688 83,877 112,992 7,119 272,676 246,495 374 432 47 12.8% ΝΑ Tier 1 leverage JPMorgan Chase Bank, N.A.(d) Basel III 7.1 7.6 7.6 14.4 13.1 15.0 Total ΝΑ 11.9% 11.6 12.7 Tier 1 (a) 10.2% 11.2% CET1 Capital ratios (c) 2,343,713 2,465,414 Basel III 2,465,414 Standardized Transitional 1,968,131 1,171,574 1,330,175 1,230,358 Risk-weighted Adjusted average (b) Capital ratios (c) CET1 Assets CET1 capital Tier 1 capital(a) Total capital 165,496 $ 139,727 ΝΑ 156,898 157,222 166,662 157,222 173,659 $ 156,898 $ Regulatory capital Basel I Dec 31, 2013 Dec 31, 2014 Dec 31, 2014 (in millions, except ratios) Transitional Advanced 1,968,131 1,387,863 1,472,602 On February 21, 2014, the Federal Reserve and the OCC informed the Firm and its national bank subsidiaries that they had satisfactorily completed the parallel run requirements and were approved to calculate capital under Basel III Advanced, in addition to Basel III Standardized, as of April 1, 2014. In conjunction with its exit from the parallel run, the capital adequacy of the Firm and its national bank subsidiaries is evaluated against the Basel III approach (Standardized or Advanced) which results, for each quarter beginning with the second quarter of 2014, in the lower ratio (the "Collins Floor"), as required by the Collins Amendment of the Dodd-Frank Act. Beginning in 2014, there are three categories of risk-based capital under the Basel III Transitional rules: Common Equity Tier 1 capital (“CET1 capital"), as well as Tier 1 capital and Tier 2 capital. CET1 capital predominantly includes common stockholders' equity (including capital for AOCI related to debt and equity securities classified as AFS as well as for defined benefit pension and OPEB plans), less certain deductions for goodwill, MSRs and deferred tax assets that arise from NOL and tax credit carryforwards. Tier 1 capital is predominantly comprised of CET1 capital as well as perpetual preferred stock. Tier 2 capital includes long-term debt qualifying as Tier 2 and qualifying allowance for credit losses. Total capital is Tier 1 capital plus Tier 2 capital. Basel III rules under the transitional Standardized and Advanced Approaches ("Basel III Standardized Transitional" and "Basel III Advanced Transitional," respectively) became effective on January 1, 2014; December 31, 2013 data is based on Basel I rules. Basel III establishes two comprehensive methodologies for calculating RWA (a Standardized approach and an Advanced approach) which include capital requirements for credit risk, market risk, and in the case of Basel III Advanced, also operational risk. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk- weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated mostly consistent across Basel III Standardized and Basel III Advanced, both of which incorporate the requirements set forth in Basel 2.5. For 2014, Basel III Standardized Transitional requires the Firm to calculate its capital ratios using the Basel III definition of capital divided by the Basel I definition of RWA, inclusive of Basel 2.5 for market risk. The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The OCC establishes similar capital requirements and standards for the Firm's national banks, including JPMorgan Chase Bank, N.A. and Chase Bank USA, N.A. Note 28 Regulatory capital - JPMorgan Chase & Co./2014 Annual Report 284 restricted cash of $3.3 billion and $3.9 billion, respectively, primarily representing cash reserves held at non-U.S. central banks and held for other general purposes. In compliance with rules and regulations established by U.S. and non-U.S. regulators, as of December 31, 2014 and 2013, cash in the amount of $16.8 billion and $17.2 billion, respectively, and securities with a fair value of $10.1 billion and $1.5 billion, respectively, were segregated in special bank accounts for the benefit of securities and futures brokerage customers. In addition, as of December 31, 2014 and 2013, the Firm had other At January 1, 2015, JPMorgan Chase's banking subsidiaries could pay, in the aggregate, approximately $31 billion in dividends to their respective bank holding companies without the prior approval of their relevant banking regulators. The capacity to pay dividends in 2015 will be supplemented by the banking subsidiaries' earnings during the year. Restrictions imposed by U.S. federal law prohibit JPMorgan Chase and certain of its affiliates from borrowing from banking subsidiaries unless the loans are secured in specified amounts. Such secured loans to the Firm or to other affiliates are generally limited to 10% of the banking subsidiary's total capital, as determined by the risk-based capital guidelines; the aggregate amount of all such loans is limited to 20% of the banking subsidiary's total capital. The principal sources of JPMorgan Chase's income (on a parent company-only basis) are dividends and interest from JPMorgan Chase Bank, N.A., and the other banking and nonbanking subsidiaries of JPMorgan Chase. In addition to dividend restrictions set forth in statutes and regulations, the Federal Reserve, the Office of the Comptroller of the Currency ("OCC") and the FDIC have authority under the Financial Institutions Supervisory Act to prohibit or to limit the payment of dividends by the banking organizations they supervise, including JPMorgan Chase and its subsidiaries that are banks or bank holding companies, if, in the banking regulator's opinion, payment of a dividend would constitute an unsafe or unsound practice in light of the financial condition of the banking organization. The Federal Reserve requires depository institutions to maintain cash reserves with a Federal Reserve Bank. The average amount of reserve balances deposited by the Firm's bank subsidiaries with various Federal Reserve Banks was approximately $10.6 billion and $5.3 billion in 2014 and 2013, respectively. The business of JPMorgan Chase Bank, National Association ("JPMorgan Chase Bank, N.A.”) is subject to examination and regulation by the OCC. The Bank is a member of the U.S. Federal Reserve System, and its deposits in the U.S. are insured by the FDIC. Note 27 - Restrictions on cash and intercompany funds transfers generated from operations located outside the U.S. (a) For purposes of this table, non-U.S. income is defined as income $ 24,895 8,685 4,022 $25,914 $ 28,917 2012 The following tables present the regulatory capital, assets and risk-based capital ratios for JPMorgan Chase and its significant national bank subsidiaries under both Basel III Standardized Transitional and Basel III Advanced Transitional at December 31, 2014, and under Basel I at December 31, 2013. 1,608,240 (in millions, except ratios) Regulatory capital Assets Risk-weighted Adjusted average(b) 199,286 211,022 $ 165,663 186,632 186,632 221,563 ΝΑ 164,764 $ $ 164,764 Dec 31, 2013 Dec 31, 2014 Dec 31, 2014 Basel I Transitional Basel III Standardized Advanced Transitional Basel III JPMorgan Chase & Co.(d CET1 capital Tier 1 capital (a) Total capital 1,900,770 $ ■11 principles with 1,000+ requirements Selected JPMorgan Chase actions ■750+ requirements with 21 regulators involved ■~27 different capital ratio requirements Selected requirements ■Improving the banking sector's ability to absorb losses arising from financial and economic stress Description Capital 2015 Financial Architecture While uncertainty remains, the contours to the new rules are largely known, and we have made enormous progress adapting to them The chart below describes the new rules and regulations with which we need to comply. And remember, these new rules affect each product, business, legal entity and client. Every requirement has a few hundred However, a small percentage of our products and services will require some surgery (more on that later). In addition, because some companies are making large strategic moves, we would expect to see an ongoing shift in market shares and pricing. It is possible that we will benefit from both of these trends. III. A NEW GLOBAL FINANCIAL ARCHITECTURE 22 22 Many banks will have to make some fairly drastic changes to their strategies, and because various banks are facing different overarching constraints, those strategies may be dramatically dissimilar. We are fortunate that our strategies will remain essentially the same, which allows us to avoid the upheaval, both internally and externally with clients, that often comes when strategies need to be changed dramatically. Fortunately, most of our strategies stay essentially the same • Model review. More than 300 employees are working in Model Risk and Devel- opment. In 2014, this highly special- ized team completed over 500 model reviews, implemented a system to assess the ongoing performance of the 1,000+ most complex models in the firm, and continued to enhance capital and loss models for our company. • Mortgage servicing improvements. As one of the United States' largest mortgage lenders, some of our practices were not designed to handle the unprecedented increase in volume that occurred as a result of the financial crisis. Therefore, we reviewed the areas that needed enhance- ment and took the appropriate actions. We focused on improving our operating model, we dedicated more than 10,000 employees to assist customers that were having difficulty making payments, and we improved our communications with customers to provide better counseling and more clarity about the options avail- able. We also invested more than 280,000 hours of our technology employees' time to improve our Mortgage Servicing business, including enhancing the loan modification application to improve the systems that track and manage customer complaints and responses. the account to stop payday lenders from trying to take money from the account on a daily basis.) In addition, we are working with NACHA to develop new standards for the entire industry. • Enhanced controls in connection with payday lender practices. We reviewed our poli- cies, systems and processes to decrease financial burdens on our customers and hinder payday lenders' ability to engage in predatory collection practices. And then we did the following: eliminated multiple return item fees, enhanced our policy and systems for stop payment requests, and allowed account closure with a pending transaction and/or a negative balance. (NACHA rules originally did not allow a bank to close an account with a pending transaction. Consumers wanted to close Foreign correspondent banking review. Given the regulatory scrutiny around these activities, we have exited many relation- ships with foreign correspondent banks where we have risk-related concerns or where we needed to simplify our busi- ness. In addition to the relationship exits, we have improved our controls for foreign correspondent banking activities, including enhancing our technology to better monitor U.S. dollar correspondent bank transactions – which allowed us to implement 10 new transaction monitoring scenarios to better track millions of trans- actions each day. • • New anti-money laundering systems deployed. We have implemented Mantas, an industry-leading transaction monitoring platform, for all U.S. dollar payment transactions. This provides a signifi- cant improvement in our transaction monitoring capabilities and allows us to decommission multiple less effective legacy systems. We also have upgraded our processes and technology support in AML investigations and sanctions. We have more to do, but a strong foundation is in place. ■■■950+ people ■20,000+ pages of supporting documentation ■225+ new models Liquidity ■1,000+ pages covering 36 regulations (U.S.) and 237 final articles (European Union) ■3,150+ pages of requirements and guidance ■99 proposed or finalized ■3,300+ pages of requirements, principles and guidance ■90+ new, proposed or amended rules, notices and regulations contained within ~13,000 pages of regulatory text ■~2,000 pages of systemic reform legislation introduced proposed Recovery & Resolution regulation, with more expected ■Annual global recovery plan ■Annual resolution plans for 34 entities, with plans by business and critical operations ■■■10+ jurisdictions issued or ■■500+ requirements ■15+ jurisdictional variations expected Note: This list of regulations is not comprehensive; estimates of resources are approximate ■Restricting banks from undertaking certain types of market activities ■Controlling risks associated with certain trading and funds-related activity Bank Secrecy Act), fiduciary risk, market conduct risk, employee compliance and privacy. We have enhanced our policies and implemented new procedures and technology support. ■Promoting use of electronic trading venues and central clearing ■Bolstering capital and margin requirements collect, manage and report on data in order to facilitate greater market and product transparency ■Enhancing data-related capabilities by increasing accountability and transparency for data quality ■Improving the firm's ability to ■Reforming the nation's housing finance system ■Expanding origination, servicing and securitization regulation Ensuring the resiliency of firms to prevent failure ■Preparing living wills ■ Ensuring banks hold sufficient liquid assets to survive acute liquidity stress ■Prevent overreliance on short-term wholesale funding Volcker Derivatives Data reporting and management Mortgages Recovery & Resolution ■Enhancing pre- and post-trade transparency ■400+ people III. A NEW GLOBAL FINANCIAL ARCHITECTURE $0.7▾ $0.6▾ We have meaningfully simplified the company While I have said that it is good housekeeping to keep our company as simple as possible, we have done an extraordinary amount of cleaning out this past year. More important, last year, we said that we would do it, and this year we actually did it. The chart below shows that we did it by shedding businesses, reducing products and materially de-risking by reducing certain types of clients that simply create too much risk in the new world. In total, we have reduced approximately $25 billion in assets through this effort. All of this makes the work of our compliance and control executives that much easier, as they can focus more on what's important. III. WE WILL SUCCESSFULLY NAVIGATE THE NEW GLOBAL FINANCIAL ARCHITECTURE (AND WE ARE WELL ON OUR WAY TO HAVING FORTRESS CONTROLS) 20 20 So our ultimate goal is to think like a long- term investor – build great franchises, strengthen moats and have good through- the-cycle financial results. Achieve the benefits of scale and eliminate the negatives. Develop great long-term achievable strate- gies. And manage the business relentlessly, like a great operator. Finally, continue to develop excellent management that keeps it all going. As Thomas Edison said, "Vision without execution is hallucination." Think like a long-term investor, manage like an operator Having said all this, the contours of all of the new regulations have emerged, and we believe that regulatory uncertainty will diminish over time. And, we hope, so will the drag on our P/E ratio. share gains or other business drivers. Many questions still remain, and they are hard to explain or are difficult to answer, including: Why did American regulators simply double the G-SIB capital requirements for American banks versus all other global banks? Will higher capital requirements be added later? Given that much uncertainty, which is greater for JPMorgan Chase than for most other banks, it is understandable that people would pay less for our earnings than they otherwise might pay. Uncertainty remains around regulatory require- ments, though we believe this will diminish over time, too. That uncertainty is particularly acute around the extra capital that JPMorgan Chase will have to hold because of the new Global Systemically Important Bank (G-SIB) rules, the ultimate impact of the Volcker Rule, total loss-absorbing capacity, CCAR and Recovery & Resolution. And it's because of that uncertainty that a majority of the time I spend with analysts and investors these days is devoted to regulation. Very little time is spent talking about the actual business, like client transactions, market The good news is that our legal costs are coming down and, we hope, will normalize by 2016. Part of the issue around legal costs is that banks are now frequently paying penalties to five or six different regulators (both domestic and international) on exactly the same issue. This is an unprecedented approach that probably warrants a serious policy discussion - especially if those regulators (as at least some of them have acknowledged) don't take into account what is being paid to the others. For now, it's simply a reality for big banks, and certainly for us, that when one or more employees do something wrong, we'll hear from multiple regulators on the subject. again in fact, I don't think our Board would let me take the call. The WaMu deal might still make sense but at a much lower price to make up for the ongoing legal uncertainty (including the government's ability to take away our bargained-for indemnities). I did not, and perhaps could not, have anticipated such a turn of events. These are expensive lessons that I will not forget. - II. BUILT FOR THE LONG TERM 19 We still face legal uncertainty though we are determined to reduce it over time. Though we still face legal uncertainty (particularly around foreign exchange trading), we are determined to reduce it and believe it will diminish over time. I should point out that while we certainly have made our share of costly mistakes, a large portion of our legal expense over the last few years has come from issues that we acquired with Bear Stearns and WaMu. These problems were far in excess of our expectations. Virtually 70% of all our mortgage legal costs, which have been extraordinary (they now total close to $19 billion), resulted from those two acquisi- tions. In the Bear Stearns case, we did not anticipate that we would have to pay the penalties we ultimately were required to pay. And in the WaMu case, we thought we had robust indemnities from the Federal Deposit Insurance Corporation and the WaMu receiv- ership, but as part of our negotiations with the Department of Justice that led to our big mortgage settlement, we had to give those up. In case you were wondering: No, we would not do something like Bear Stearns I often have received bad advice about what we should do to earn a higher P/E ratio. Before the crisis, I was told that we were too conservatively financed and that more leverage would help our earnings. Outsiders said that one of our weaknesses in fixed income trading was that we didn't do enough collateralized debt obligations and structured investment vehicles. And others said that we couldn't afford to invest in initiatives like our own branded credit cards and the buildout of our Chase Private Client franchise during the crisis. Examples like these are exactly the reasons why one should not follow the herd. While we acknowledge that our P/E ratio is lower than many of our competitors' ratio, one must ask why. I believe our stock price has been hurt by higher legal and regulatory costs and continues to be depressed due to future uncertainty regarding both. Price/earnings (P/E) ratios, like stock prices, are temporary and volatile and should not be used to run and build a business. We have built one great franchise, our way, which has been quite successful for some time. As long as the business being built is a real franchise and can stand the test of time, one should not overreact to Mr. Market. This does not mean we should not listen to what investors are saying - it just means we should not overreact to their comments - particularly if their views reflect tempo- rary factors. While the stock market over a long period of time is the ultimate judge of performance, it is not a particularly good judge over a short period of time. A more consistent measure of value is our tangible book value, which has had healthy growth over time. Because of our conservative accounting, tangible book value is a very good measure of the growth of the value of our company. In fact, when Mr. Market gets very moody and depressed, we think it might be a good time to buy back stock. Our long-term view means that we do not manage to temporary P/E ratios - the tail should not wag the dog A very good current example of how we view investing and long-term decision making is how we are dealing with the squeeze on our net interest margins (NIM) due to extremely low interest rates. The best example of this is in our consumer business, where NIM has gone from 2.95% to 2.20% (from 2009 to 2014). This spread reduction has reduced our net interest income by $2.5 billion, from $10 billion to $7.5 billion - or if you look at it per account, from $240 to $180. Since we strongly believe this is a temporary phenomenon and we did not want to take more risk to increase our NIM (which we easily could have done), we continued to open new accounts. Over those years, we added 4.5 million accounts - and, in fact, very good sizable accounts. This has reduced our operating margins from 36% to 32%, but we don't care. When normal interest rates return, we believe this will add $3 billion to revenue and improve our oper- ating margin to more than 40%. II. BUILT FOR THE LONG TERM Executed Significant Business Simplification Agenda Operating with fortress principles We are well on our way to having fortress controls The intense effort over the last few years now is yielding real results and will go a long way in protecting the company in the future. When we are done, we hope not just to have met the heightened expectations of our regu- lators but to have exceeded them. In addition to successfully completing CCAR (which we will strive to do every year), there are other examples of tangible progress. Following are some of our accomplishments: 2016 and beyond 2 EXIM = Export-Import Bank; ECA = Export Credit Agency Does not include impact of the One Equity Partners and Private Equity portfolio sale 1 ▾ $1.6 $1.6▼ 2015 Expense Revenue ($ in billions) 21 Exited ~8,000 clients in Business Banking and Commercial Banking Exited ~5,500 foreign Politically Exposed Person relationships Sold significant portion of CIB's trade finance EXIM/ECA² portfolio Other meaningful business actions Sold health savings account business Sold Retirement Plan Services unit Exited prepaid card and Order to Pay businesses Sold interest in Carlson Wagonlit Travel agency Announced exit of Sears Canada and several smaller non-core card partnerships Announced exit of International Commercial Card Incremental financial impact¹ Exit in process of majority of Broker Dealer Services business Terminated transaction services for ~500 Foreign Correspondent Banking clients Ceased originating student loans Completed the spin-out of One Equity Partners and closed on the sale of a portion of our Private Equity portfolio Exited physical commodities business Sold Global Special Opportunities Group portfolio Simplifying our business • Strengthened compliance. We have added approximately 8,000 people across the firm with a mission to strengthen our compliance capabilities. We have further aligned global leadership to drive focus and consistency across key risk areas such as AML/BSA (Anti-Money Laundering/ Simplified Mortgage Banking products from 37 to 18 products as of 2014, with a target of further reducing to 15 Rationalized Global Investment Management products: reduced U.S. funds # by net 6%, Asia funds net 4% and Europe funds net 2% in 2014 De-risking through client selection —discontinuing certain businesses with select clients: ■Process and store 1+ billion records requirements, with 5 regulators involved ■1,000+ people Industry 1% JPM PB market share 6% Latin America/ Caribbean 15% JPM PB Industry 4% 4% JPM PB JPM PB market share U.S. 47% >50% of JPM PB client assets from clients with $100+ million 86% % client assets from clients with $10+ million (2013) 2006-2013 client asset CAGR Trusted Advisor to the World's Most Sophisticated Clients We particularly are excited about our payments business in total. The combination of Chase Paymentech, our merchant acquirer, ChaseNet, our proprietary Visa-supported network, and Chase Pay, our proprietary wallet, allows us to offer merchants - large and small – better deals in terms of economics, simpler contracts, better data and more effective marketing to their clients. It also allows us to better serve consumer clients with a wide variety of offers and ease of use. We are going to be very aggressive in growing this business, and we will be disap- pointed if we don't announce some exciting and potentially market-changing ventures. _ Retail banking presence still has room to grow. While we cannot acquire a retail bank in the United States, we can and intend to - enter cities where we have never been. We will keep those cities we might choose to enter a surprise but we hope to begin doing this in 2016. And remember, when we enter a city, we can bring the full force of JPMorgan Chase to bear, from retail, small business and private banking to middle market and local coverage of large corporations. - 9% per day from 200+ feeds 36% Europe/ Middle East/ Africa 28 1 PB = Private Bank; MS = Morgan Stanley; BAC = Bank of America (Merrill Lynch) Every +10 basis points in market share internationally = $150+ million of revenue JPM PB Industry <1% JPM PB market share 8% Asia/ Pacific 14% 26% (ML) BAC¹ MS¹ UBS JPM JPM PB Industry <1% JPM PB market share 4% 8% PB¹ We are going to do a better job of covering family and private offices in both the Private Bank and the Investment Bank. Family offices have become larger, more sophisticated and more global, and they actively buy minority or whole stakes in businesses. More than 2,300 families across the globe had assets of $1 billion or more in 2014. Together, they control over $7 trillion in assets, a number that has grown in excess of 10% since 2011. While J.P. Morgan already works with many of these families as clients, we believe we can do a far better job of providing the full range of products and services offered by our Private Bank and Investment Bank. Private banking will grow for years. In Mary Erdoes' Investor Day presentation, she showed that while we have the best private bank in the United States, our business still is rather small, and there is plenty of room to grow. This is even truer in Asia Pacific and Latin America. The chart below shows how strong our business is and illustrates that there is plenty of room to grow our market share internationally. 27 IV. SOLID STRATEGY AND FUTURE OUTLOOK 24 In fact, parts of G-SIB are very risk insensi- tive - for example, it does not measure our actual and largest risks in credit markets (still our largest exposures) - and it adds a lot of capital for some activities that have absolutely no risk involved. One example will suffice: We take non-operating deposits (deposits that are very short term in nature from investors so they can manage their short-term cash needs) from central banks and large financial institutions. We have approximately $350 billion of non-operating deposits, a large portion from financial institutions, which we immediately turn around and deposit at the Federal Reserve, and this is risk-free to us. We mostly do this as an accommodation to large institutions that need to move extensive sums of money around and we generate minimal earnings from this activity. We recently announced that we are going to reduce these deposits by $100 billion, which in the context of the firm's broader actions will reduce our common equity requirements by approxi- mately $3.5 billion. (Since these changes involve some of the largest financial institu- tions in the world, we are doing this very carefully and are trying to make sure that clients have access to alternatives such as access to money market funds and direct access to Federal Reserve facilities.) G-SIB is not a direct measure of risk. The G-SIB calculations show that JPMorgan Chase is the most Global Systemically Important Bank, and, therefore, we have to hold more capital than any other bank in the world. Some of our shareholders believe that this designa- tion implies that before the additional capital is held, we may be the riskiest institution, too. But G-SIB is not a true measure of risk, like RWA or CCAR. (And as shareholders have mentioned to me, many of these measures do not indicate how they would look at risk; i.e., margins, earnings diversi- fication and actual performance in tough times, in addition to criteria such as capital and liquidity.) G-SIB will have its highest impact on non- operating deposits, gross derivatives, the clearing business in general and certain clients, particularly financial institutions, including central banks. At the end of the day, we believe that we can manage through this process and reduce our capital require- ments while maintaining our core fran- chises. To the extent that these changes materially impact clients, we will do it thoughtfully and carefully and help them find appropriate alternatives. Unlike RWA, which lets one measure the risk embedded in each asset and, thus, the capital needed to hold against it, G-SIB is multivariate. G-SIB is not a simple calcula- tion. It requires thousands of calculations, and it does not look at just assets - it looks at products, services, assets, type of client (i.e., international and financial or corporate) and collateral type, among others in order to determine capital levels. Intense effort is going into understanding and adapting to the new G-SIB capital rules. Last year, we described how we had to manage the company to satisfy several new constraints (all of the liquidity, leverage, capital and CCAR requirements). To do this, we were pushing these new rules and requirements all the way down to the product and client levels. The G-SIB capital rules are a new constraint that we also need to manage to, and for JPMorgan Chase, they possibly are the most important constraint, though this may change over time. There- fore, we also need to push the new G-SIB rules to the product and client levels. detailed rules around it to which we need to adapt. While it is a lot of work, we believe we will be able to successfully accomplish all of it. We have spoken about many of these rules and requirements in the past so we won't go into greater detail here, other than on the new G-SIB capital rules, which will have some material effects on some of our businesses. III. A NEW GLOBAL FINANCIAL ARCHITECTURE 23 monthly across 15 business areas ■7 trading metrics reported ■ 300+ people ■60 workstreams ■ 700+ people ■ 120+ distinct programs with 1,400+ milestones ■1,000+ people working across 43 business groups dedicated to systems and process implementation ■■*1.4 million work hours ■~800,000 compliance training hours 1+ million work hours devoted annually We hope to learn a lot more about the G-SIB calculations. Many questions remain, which we hope will be answered over time such as: • It is unclear (it has not been made trans- parent to us) how and why these calcula- tions are supposed to reflect systemic risk. In addition, they are relative calculations, which means that even if we and every- body else all reduced these exposures, our surcharge would not change, while presumably systemic risk would drop. III. A NEW GLOBAL FINANCIAL ARCHITECTURE • It is unclear why the U.S. regulators doubled the calculations versus everyone else in the world, particularly since the U.S. banking system, as a percentage of the U.S. economy, is smaller than in most other countries. 22 However, in our current environment, we don't expect a lot of growth or robust returns as we adjust to the new world. But we continue to believe that the long run is quite attractive. At Investor Day, we showed that the Corporate & Investment Bank in 2006 was #1, #2 or #3 in eight of the 16 product categories that we are in. Now we are #1, #2 or #3 in 15 of the 16 product categories that we are in. But the exciting part is a program that Daniel Pinto calls Path to #1, which shows when you divide those 16 businesses into sub-businesses and geographies, there are lots of areas where we are not close to #1, #2 or #3, and, in most of those places, we should be able to improve. So as the busi- ness goes through an inordinate amount of change, the underlying needs of our clients continue to grow, and we will grow with them and believe we can gain share, too. Excellent prospects for our Corporate & Investment Bank. Our Corporate & Investment Bank is an example of a business that has had exceptional relative multi-year perfor- mance. And even recently when it has been under a lot of regulatory pressure due to higher capital constraints and other regula- tory demands, the business has been able to earn a 13% return on equity¹. It is an endgame winner, and it benefits substan- tially from the rest of the company, which helps drive its best-in-class results. credit card), Paymentech, deposits and loans all at once. We believe that if we bundle the services that small businesses really want and also provide meaningful advice, we can dramatically grow this business. Looking ahead, we know small businesses become large companies at a much more rapid pace than in years past. Serving these compa- nies well now can solidify long-term client relationships that could span several lines of business in the future. Small business. We are making our premier products and services work better together for a more holistic experience for our small business customers, whose time and attention should be spent on running their business, not going to the bank. We see a huge oppor- tunity in this fragmented market - there is no dominant bank for the 28 million small businesses in the United States. At JPMorgan Chase, we serve 3.9 million American small businesses across Business Banking, Card Services and Chase Commerce Solutions, and we have successfully grown all of these busi- nesses. We want to become the easiest bank to do business with, and we are working hard to speed applications, simplify forms and add digital conveniences. For example, we want a small business to fill out an application that can qualify it for Ink® (our small business Chase Private Client started as a gleam in our eye back in 2010. Chase Private Client branches are dedicated to serving our affluent clients' investment needs. From one test branch (which didn't go very well, but, fortunately, we kept on trying), we now have more than 2,500 Chase Private Client offices. They now manage investments and deposits of $190 billion. While the branch buildout is essen- tially complete, we think the potential for growth remains large. We are optimistic that all of our businesses can grow, and, below, I describe some initia- tives that are particularly exciting. • It is unclear how these calculations take into consideration the extensive number of new rules and regulations that are supposed to reduce systemic risk (i.e., total loss-absorbing capacity, net stable funding ratio, liquidity coverage ratio, supplemen- tary leverage ratio and the new Recovery & Resolution rules). We already have spoken about the fact that most of our strategy will stay essentially the same and that while some areas may require a little surgery, we strongly believe we will be able to successfully navigate the new world. Some of that surgery will slow down our growth a little bit in certain areas, but we are quite optimistic that we can grow in others. Excludes legal expense FUTURE OUTLOOK IS VERY GOOD - BUT, AS USUAL, THERE STILL ARE A LOT OF THINGS TO THINK AND WORRY ABOUT Most of our growth will be organic - we have been doing this successfully for a decade and opportunities abound 26 G-SIB is important, and we take it seriously. The G-SIB capital surcharge, however calculated, is an important part of our capital needs. And since we are outsized, relative to our competitors (our capital surcharge currently is estimated as 4.5% of risk-weighted assets, yet many of our competitors are between 2%-4% of risk-weighted assets), we will be more comfortable when the surcharge is reduced. We already have begun to lower the surcharge by 0.5%, and, over time, expect to do more than that. Marianne Lake and Daniel Pinto gave details on this topic in their Investor Day presentations. The regula- tors have made it clear that these are impor- tant measures of global systemic risk, and they have given us a clear road map to how we can reduce these exposures - and we are going to take that road. We must and will meet the regulators' demands on Recovery & Resolution - whatever it takes IV. WE HAVE A SOLID STRATEGY AND BELIEVE OUR There have been two critical developments toward giving governments and regula- tors comfort on Recovery & Resolution, which, according to some key regulators, will effectively end Too Big to Fail and will 25 A critical part of eliminating "Too Big to Fail" is meeting the regulators' demands on Recovery & Resolution. The Recovery Plan is the first line of defense in a crisis situ- ation and serves as the road map for how to prevent the firm from actually failing. It gives the regulators the comfort that the firm has done sufficient upfront planning and analysis and has an outline for how the firm could recover if confronted with a severe financial crisis. The plan essentially helps the regulators understand the comprehensive set of alternatives and actions available to enable the firm to fully recover and prevent a failure. Resolution Plans, on the other hand, are the playbooks for how the company can be restructured or unwound in an orderly way in the event of a failure so that other banks and the general economy would not suffer. The plans outline for the regulators a set of strategies, necessary information and detailed plans by legal entity. For instance, JPMorgan Chase has reported that it has 34 legal entities and branches housing the vast majority of the firm's essential operations and businesses. Each legal entity has to be understood by the regulators and must have distinct intercompany agreements and a comprehensive plan in place to manage the legal entity in the event that it needs to be resolved. We have taken these requirements very seriously as evidenced by the more than 1,000 people working diligently on the exten- sive Recovery & Resolution requirements. In addition, we are working to reduce the number of entities we have and to simplify our structure and inter-entity arrangements. We need to satisfy all of our regulators on these plans, and we will do whatever it takes to meet their expectations. III. A NEW GLOBAL FINANCIAL ARCHITECTURE be completed in 2015. First, the regulators have almost finished plans around total loss- absorbing capacity, which will require large banks to hold a lot of additional long-term debt, which could be converted to equity in the event of a failure and thereby enable the firm to remain open to serve customers and markets. Second, the industry agreed to put in place specific rules and guidelines on how to deal globally with derivatives contracts of a failed institution. This gives regulators and governments the knowledge that, in a failure, derivatives contracts can be properly managed and will not make the situation worse. The industry will be stronger and safer because of all of the new regulations, and the future is bright for well-run banks There is no question that, today, the global banking system is safer and stronger possibly more so than it has ever been. That is not to say that the changes do not create a whole range of challenges, complexities and new risks (which we will talk about in the next section). But at the end of the day, the system will be safer and more stable than ever. I may sound a little like Voltaire's optimistic character Dr. Pangloss for saying this, but I am hopeful that in the next five to 10 years, high-quality banks will be thriving in their work to support economies and help society. $ $ 3,476 $ 69,109 66,856 3,939 In addition, from 2005 to 2008, Washington Mutual made certain loan level representations and warranties in connection with approximately $165 billion of residential mortgage loans that were originally sold or deposited into private-label securitizations by Washington Mutual. Of the $165 billion, approximately $78 billion has been repaid. In addition, approximately $49 billion of the principal amount of such loans has liquidated with an average loss severity of 59%. Accordingly, the remaining outstanding principal balance of these loans as of December 31, 2014, was approximately $38 billion, of which $8 billion was 60 days or more past due. The Firm believes that any repurchase obligations related to these loans remain with the FDIC receivership. 855 23,614 1,081 $ 89,874 $ 23,018 On November 15, 2013, the Firm announced that it had reached a $4.5 billion agreement with 21 major institutional investors to make a binding offer to the trustees of 330 residential mortgage-backed securities trusts issued by J.P.Morgan, Chase, and Bear Stearns ("RMBS Trust Settlement") to resolve all representation and warranty claims, as well as all servicing claims, on all trusts issued by J.P. Morgan, Chase, and Bear Stearns between 2005 and 2008. The seven trustees (or separate and successor trustees) for this group of 330 trusts have accepted the RMBS Trust Settlement for 319 trusts in whole or in part and excluded from the settlement 16 trusts in whole or in part. The trustees' acceptance is subject to a judicial approval proceeding initiated by the trustees, which is pending in New York state court. of credit Standby letters of credit and other financial guarantees 2,187 $ (341) 2,255 $ (383) Sublease rental income $ Gross rental expense 2012 2013 2014 (in millions) Year ended December 31, Total rental expense was as follows. (a) Lease restoration obligations are accrued in accordance with U.S. GAAP, and are not reported as a required minimum lease payment. $ 10,203 (2,238) Net minimum payment required Less: Sublease rentals under noncancelable subleases Total minimum payments required(a) After 2019 230.3 163.3 169.0 $ 118.7 $ 68.1 248.2 2013 2014 2,212 (288) Net rental expense $ In December 2014, the Hong Kong Monetary Authority ("HKMA") announced the conclusion of its FX-related investigation regarding JPMorgan Chase Bank, N.A. and several other banks. The HKMA required the banks, including JPMorgan Chase Bank, N.A., to take certain remedial measures. Foreign Exchange Investigations and Litigation. In November 2014, JPMorgan Chase Bank, N.A. reached separate settlements with the U.K. Financial Conduct Authority ("FCA"), the U.S. Commodity Futures Trading Commission ("CFTC") and the U.S. Office of the Comptroller of the Currency ("OCC") to resolve the agencies' respective civil enforcement claims relating to the Bank's foreign exchange ("FX") trading business (collectively, the "Settlement Agreements"). Under the Settlement Agreements, JPMorgan Chase Bank, N.A. agreed to take certain remedial measures and paid penalties of £222 million to the FCA, $310 million to the CFTC and $350 million to the OCC. Credit Default Swaps Investigations and Litigation. In July 2013, the European Commission (the "EC") filed a Statement of Objections against the Firm (including various subsidiaries) and other industry members in connection with its ongoing investigation into the credit default swaps ("CDS") marketplace. The EC asserts that between 2006 and 2009, a number of investment banks acted collectively through the International Swaps and Derivatives Association ("ISDA") and Markit Group Limited ("Markit") to foreclose exchanges from the potential market for exchange-traded credit derivatives. The Firm submitted a response to the Statement of Objections in January 2014, and the EC held a hearing in May 2014. DOJ also has an ongoing investigation into the CDS marketplace, which was initiated in July 2009. Separately, the Firm and other industry members are defendants in a consolidated putative class action filed in the United States District Court for the Southern District of New York on behalf of purchasers and sellers of CDS. The complaint refers to the ongoing investigations by the EC and DOJ into the CDS market, and alleges that the defendant investment banks and dealers, including the Firm, as well as Markit and/or ISDA, collectively prevented new entrants into the market for exchange-traded CDS products. Defendants moved to dismiss this action, and in September 2014, the Court granted defendants' motion in part, dismissing claims for damages based on transactions effected before the Autumn of 2008, as well as certain other claims. three of those actions have appealed those dismissals. Motions to dismiss have also been filed in two other shareholder derivative actions. JPMorgan Chase & Co./2014 Annual Report CIO Litigation. The Firm has been sued in a consolidated shareholder putative class action, a consolidated putative class action brought under the Employee Retirement Income Security Act ("ERISA") and seven shareholder derivative actions brought in Delaware state court and in New York federal and state courts relating to 2012 losses in the synthetic credit portfolio managed by the Firm's Chief Investment Office ("CIO"). Four of the shareholder derivative actions have been dismissed, and plaintiffs in Auto Dealer Regulatory Matter. The Firm is engaged in discussions with the U.S. Department of Justice (“DOJ") about potential statistical disparities in markups charged to different races and ethnicities by automobile dealers on loans originated by those dealers and purchased by the Firm. Set forth below are descriptions of the Firm's material legal proceedings. The Firm believes the estimate of the aggregate range of reasonably possible losses, in excess of reserves established, for its legal proceedings is from $0 to approximately $5.8 billion at December 31, 2014. This estimated aggregate range of reasonably possible losses is based upon currently available information for those proceedings in which the Firm is involved, taking into account the Firm's best estimate of such losses for those cases for which such estimate can be made. For certain cases, the Firm does not believe that an estimate can currently be made. The Firm's estimate involves significant judgment, given the varying stages of the proceedings (including the fact that many are currently in preliminary stages), the existence in many such proceedings of multiple defendants (including the Firm) whose share of liability has yet to be determined, the numerous yet-unresolved issues in many of the proceedings (including issues regarding class certification and the scope of many of the claims) and the attendant uncertainty of the various potential outcomes of such proceedings, particularly proceedings that could result from government investigations. Accordingly, the Firm's estimate will change from time to time, and actual losses may vary. As of December 31, 2014, the Firm and its subsidiaries are defendants or putative defendants in numerous legal proceedings, including private, civil litigations and regulatory/government investigations. The litigations range from individual actions involving a single plaintiff to class action lawsuits with potentially millions of class members. Investigations involve both formal and informal proceedings, by both governmental agencies and self- regulatory organizations. These legal proceedings are at varying stages of adjudication, arbitration or investigation, and involve each of the Firm's lines of business and geographies and a wide variety of claims (including common law tort and contract claims and statutory antitrust, securities and consumer protection claims), some of which present novel legal theories. Note 31 - Litigation Contingencies Trading assets and other JPMorgan Chase & Co./2014 Annual Report Certain prior period amounts for both collateral, as well as pledged assets (including the corresponding pledged assets parenthetical disclosure for trading assets on the Consolidated balance sheets) have been revised to conform with the current period presentation. deposits and derivative agreements. respectively, were sold or repledged, generally as collateral under repurchase agreements, securities lending agreements or to cover short sales and to collateralize approximately $596.8 billion and $520.1 billion, At December 31, 2014 and 2013, the Firm had accepted assets as collateral that it could sell or repledge, deliver or otherwise use with a fair value of approximately $761.7 billion and $725.0 billion, respectively. This collateral was generally obtained under resale agreements, securities borrowing agreements, customer margin loans and derivative agreements. Of the collateral received, $ 535.9 $ 461.7 Collateral Total assets pledged 1,924 1,846 $ 1,872 $ 294 Other FX-related regulatory investigations of the Firm are ongoing, including a criminal investigation by DOJ. These investigations are focused on the Firm's spot FX trading and sales activities as well as controls applicable to those activities. The Firm continues to cooperate with these investigations. The Firm is also engaged in discussions regarding potential resolution with DOJ. 12,441 5,101 Exchange & Clearing House Memberships For information on the derivatives that the Firm executes for its own account and records in its Consolidated Financial Statements, see Note 6. have to make any material payments under these arrangements and the risk of loss is expected to be remote. JPMorgan Chase & Co./2014 Annual Report 292 It is difficult to estimate the Firm's maximum possible exposure through its role as clearing member, as this would require an assessment of transactions that clients may execute in the future. However, based upon historical experience, and the credit risk mitigants available to the Firm, management believes it is unlikely that the Firm will The Firm reflects its exposure to non-performance risk of the client through the recognition of margin payables or receivables to clients and CCPs, but does not reflect the clients' underlying securities or derivative contracts in its Consolidated Financial Statements. As clearing member, the Firm is exposed to the risk of non- performance by its clients, but is not liable to clients for the performance of the CCPs. Where possible, the Firm seeks to mitigate its risk to the client through the collection of appropriate amounts of margin at inception and throughout the life of the transactions. The Firm can also cease provision of clearing services if clients do not adhere to their obligations under the clearing agreement. In the event of non-performance by a client, the Firm would close out the client's positions and access available margin. The CCP would utilize any margin it holds to make itself whole, with any remaining shortfalls required to be paid by the Firm as clearing member. The Firm provides clearing services for clients entering into securities purchases and sales and derivative transactions, with central counterparties ("CCPS"), including exchange- traded derivatives ("ETDS") such as futures and options, as well as OTC-cleared derivative contracts. As a clearing member, the Firm stands behind the performance of its clients, collects cash and securities collateral (margin) as well as any settlement amounts due from or to clients, and remits them to the relevant CCP or client in whole or part. There are two types of margin. Variation margin is posted on a daily basis based on the value of clients' derivative contracts. Initial margin is posted at inception of a derivative contract, generally on the basis of the potential changes in the variation margin requirement for the contract. Clearing Services - Client Credit Risk Chase Paymentech incurred aggregate losses of $10 million, $14 million, and $16 million on $847.9 billion, $750.1 billion, and $655.2 billion of aggregate volume processed for the years ended December 31, 2014, 2013 and 2012, respectively. Incurred losses from merchant charge-backs are charged to other expense, with the offset recorded in a valuation allowance against accrued interest and accounts receivable on the Consolidated balance sheets. The carrying value of the valuation allowance was $4 million and $5 million at December 31, 2014 and 2013, respectively, which the Firm believes, based on historical experience and the collateral held by Chase Paymentech of $174 million and $208 million at December 31, 2014 and 2013, respectively, is representative of the payment or performance risk to the Firm related to charge-backs. Under the rules of Visa USA, Inc., and MasterCard International, JPMorgan Chase Bank, N.A., is primarily liable for the amount of each processed credit card sales transaction that is the subject of a dispute between a cardmember and a merchant. If a dispute is resolved in the cardmember's favor, Chase Paymentech will (through the cardmember's issuing bank) credit or refund the amount to the cardmember and will charge back the transaction to the merchant. If Chase Paymentech is unable to collect the amount from the merchant, Chase Paymentech will bear the loss for the amount credited or refunded to the cardmember. Chase Paymentech mitigates this risk by withholding future settlements, retaining cash reserve accounts or by obtaining other security. However, in the unlikely event that: (1) a merchant ceases operations and is unable to deliver products, services or a refund; (2) Chase Paymentech does not have sufficient collateral from the merchant to provide customer refunds; and (3) Chase Paymentech does not have sufficient financial resources to provide customer refunds, JPMorgan Chase Bank, N.A., would recognize the loss. Chase Paymentech Solutions, Card's merchant services business and a subsidiary of JPMorgan Chase Bank, N.A., is a global leader in payment processing and merchant acquiring. Credit card charge-backs In connection with issuing securities to investors, the Firm may enter into contractual arrangements with third parties that require the Firm to make a payment to them in the event of a change in tax law or an adverse interpretation of tax law. In certain cases, the contract also may include a termination clause, which would allow the Firm to settle the contract at its fair value in lieu of making a payment under the indemnification clause. The Firm may also enter into indemnification clauses in connection with the licensing of software to clients ("software licensees") or when it sells a business or assets to a third party ("third-party purchasers"), pursuant to which it indemnifies software licensees for claims of liability or damages that may occur subsequent to the licensing of the software, or third-party purchasers for losses they may incur due to actions taken by the Firm prior to the sale of the business or assets. It is difficult to estimate the Firm's maximum exposure under these indemnification arrangements, since this would require an assessment of future changes in tax law and future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to be remote. Indemnification agreements - general Other off-balance sheet arrangements will have to perform under its recourse obligations, was $102 million and $131 million at December 31, 2014 and 2013, respectively. Notes to consolidated financial statements 291 JPMorgan Chase & Co./2014 Annual Report The Firm provides servicing for mortgages and certain commercial lending products on both a recourse and nonrecourse basis. In nonrecourse servicing, the principal credit risk to the Firm is the cost of temporary servicing advances of funds (i.e., normal servicing advances). In recourse servicing, the servicer agrees to share credit risk with the owner of the mortgage loans, such as Fannie Mae or Freddie Mac or a private investor, insurer or guarantor. Losses on recourse servicing predominantly occur when foreclosure sales proceeds of the property underlying a defaulted loan are less than the sum of the outstanding principal balance, plus accrued interest on the loan and the cost of holding and disposing of the underlying property. The Firm's securitizations are predominantly nonrecourse, thereby effectively transferring the risk of future credit losses to the purchaser of the mortgage-backed securities issued by the trust. At December 31, 2014 and 2013, the unpaid principal balance of loans sold with recourse totaled $6.1 billion and $7.7 billion, respectively. The carrying value of the related liability that the Firm has recorded, which is representative of the Firm's view of the likelihood it For additional information regarding litigation, see Note 31. Loans sold with recourse Through the provision of clearing services, the Firm is a member of several securities and derivative exchanges and clearinghouses, both in the U.S. and other countries. Membership in some of these organizations requires the Firm to pay a pro rata share of the losses incurred by the organization as a result of the default of another member. Such obligations vary with different organizations. These obligations may be limited to members who dealt with the defaulting member or to the amount (or a multiple of the amount) of the Firm's contribution to the guarantee fund maintained by a clearing house or exchange as part of the resources available to cover any losses in the event of a member default. Alternatively, these obligations may be a full pro-rata share of the residual losses after applying the guarantee fund. Additionally, certain clearinghouses require the Firm as a member to pay a pro rata share of losses resulting from the clearinghouse's investment of guarantee fund contributions and initial margin, unrelated to and independent of the default of another member. Generally a payment would only be required should such losses exceed the resources of the clearing house or exchange that are contractually required to absorb the losses in the first instance. It is difficult to estimate the Firm's maximum possible exposure under these membership agreements, since this would require an assessment of future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to be remote. Guarantees of subsidiaries In the normal course of business, JPMorgan Chase & Co. ("Parent Company") may provide counterparties with guarantees of certain of the trading and other obligations of its subsidiaries on a contract-by-contract basis, as negotiated with the Firm's counterparties. The obligations of the subsidiaries are included on the Firm's Consolidated balance sheets or are reflected as off-balance sheet commitments; therefore, the Parent Company has not recognized a separate liability for these guarantees. The Firm believes that the occurrence of any event that would trigger payments by the Parent Company under these guarantees is remote. The Parent Company has guaranteed certain debt of its subsidiaries, including both long-term debt and structured notes sold as part of the Firm's market-making activities. These guarantees are not included in the table on page 288 of this Note. For additional information, see Note 21. Securities 1,121 December 31, (in billions) 1,281 1,534 1,682 1,722 $ Financial assets are pledged to maintain potential borrowing capacity with central banks and for other purposes, including to secure borrowings and public deposits, and to collateralize repurchase and other securities financing agreements. Certain of these pledged assets may be sold or repledged by the secured parties and are identified as financial instruments owned (pledged to various parties) on the Consolidated balance sheets. At December 31, 2014 and 2013, the Firm had pledged assets of $324.5 billion and $251.3 billion, respectively, at Federal Reserve Banks and FHLBS. In addition, as of December 31, 2014 and 2013, the Firm had pledged to third parties $60.1 billion and $68.4 billion, respectively, of financial instruments it owns that may not be sold or repledged by such secured parties. Total assets pledged do not include assets of consolidated VIES; these assets are used to settle the liabilities of those entities. See Note 16 for additional information on assets and liabilities of consolidated VIES. For additional information on the Firm's securities financing activities and long-term debt, see Note 13 and Note 21, respectively. The significant components of the Firm's pledged assets were as follows. Pledged assets 2019 Loans 2018 2016 2015 Year ended December 31, (in millions) The following table presents required future minimum rental payments under operating leases with noncancelable lease terms that expire after December 31, 2014. noncancelable operating leases for premises and equipment used primarily for banking purposes, and for energy-related tolling service agreements. Certain leases contain renewal options or escalation clauses providing for increased rental payments based on maintenance, utility and tax increases, or they require the Firm to perform restoration work on leased premises. No lease agreement imposes restrictions on the Firm's ability to pay dividends, engage in debt or equity financing transactions or enter into further lease agreements. At December 31, 2014, JPMorgan Chase and its subsidiaries were obligated under a number of Lease commitments Note 30 - Commitments, pledged assets and collateral Notes to consolidated financial statements 293 JPMorgan Chase & Co./2014 Annual Report 2017 Other letters 295 Since November 2013, a number of class actions have been filed in the United States District Court for the Southern District of New York against a number of foreign exchange dealers, including the Firm, for alleged violations of federal and state antitrust laws and unjust enrichment based on an alleged conspiracy to manipulate foreign exchange rates reported on the WM/Reuters service. In March 2014, plaintiffs filed a consolidated amended U.S. class action complaint; two other class actions were brought by non- U.S.-based plaintiffs. The Court denied defendants' motion to dismiss the U.S. class action and granted the motion to dismiss the two non-U.S. class actions. In January 2015, the Firm settled the U.S. class action, and this settlement is subject to court approval. 1 $ 263 $ 2 Commitments with collateral 39,726 1,509 40,410 1,473 (a) The ratings scale is based on the Firm's internal ratings, which generally correspond to ratings as defined by S&P and Moody's. Advised lines of credit An advised line of credit is a revolving credit line which specifies the maximum amount the Firm may make available to an obligor, on a nonbinding basis. The borrower receives written or oral advice of this facility. The Firm may cancel this facility at any time by providing the borrower notice or, in some cases, without notice as permitted by law. Securities lending indemnifications Through the Firm's securities lending program, customers' securities, via custodial and non-custodial arrangements, may be lent to third parties. As part of this program, the Firm provides an indemnification in the lending agreements which protects the lender against the failure of the borrower to return the lent securities. To minimize its liability under these indemnification agreements, the Firm obtains cash or other highly liquid collateral with a market value exceeding 100% of the value of the securities on loan from the borrower. Collateral is marked to market daily to help assure that collateralization is adequate. Additional collateral is called from the borrower if a shortfall exists, or collateral may be released to the borrower in the event of overcollateralization. If a borrower defaults, the Firm would use the collateral held to purchase replacement securities in the market or to credit the lending customer with the cash equivalent thereof. Derivatives qualifying as guarantees 4,331 In addition to the contracts described above, the Firm transacts certain derivative contracts that have the characteristics of a guarantee under U.S. GAAP. These contracts include written put options that require the Firm to purchase assets upon exercise by the option holder at a specified price by a specified date in the future. The Firm may enter into written put option contracts in order to meet client needs, or for other trading purposes. The terms of written put options are typically five years or less. Derivatives deemed to be guarantees also include contracts such as stable value derivatives that require the Firm to make a payment of the difference between the market value and the book value of a counterparty's reference portfolio of assets in the event that market value is less than book value and certain other conditions have been met. Stable value derivatives, commonly referred to as 290 “stable value wraps", are transacted in order to allow investors to realize investment returns with less volatility than an unprotected portfolio and are typically longer-term or may have no stated maturity, but allow the Firm to terminate the contract under certain conditions. Derivatives deemed to be guarantees are recorded on the Consolidated balance sheets at fair value in trading assets and trading liabilities. The total notional value of the derivatives that the Firm deems to be guarantees was $53.6 billion and $56.3 billion at December 31, 2014 and 2013, respectively. The notional amount generally represents the Firm's maximum exposure to derivatives qualifying as guarantees. However, exposure to certain stable value contracts is contractually limited to a substantially lower percentage of the notional amount; the notional amount on these stable value contracts was $27.5 billion and $27.0 billion at December 31, 2014 and 2013, respectively, and the maximum exposure to loss was $2.9 billion and $2.8 billion at both December 31, 2014 and 2013. The fair values of the contracts reflect the probability of whether the Firm will be required to perform under the contract. The fair value of derivatives that the Firm deems to be guarantees were derivative payables of $102 million and $109 million and derivative receivables of $22 million and $37 million at December 31, 2014 and 2013, respectively. The Firm reduces exposures to these contracts by entering into offsetting transactions, or by entering into contracts that hedge the market risk related to the derivative guarantees. In addition to derivative contracts that meet the characteristics of a guarantee, the Firm is both a purchaser and seller of credit protection in the credit derivatives market. For a further discussion of credit derivatives, see Note 6. Unsettled reverse repurchase and securities borrowing agreements In the normal course of business, the Firm enters into reverse repurchase agreements and securities borrowing agreements that settle at a future date. At settlement, these commitments require that the Firm advance cash to and accept securities from the counterparty. These agreements generally do not meet the definition of a derivative, and JPMorgan Chase & Co./2014 Annual Report $ 234 $ Allowance for lending-related commitments Other letters of credit Standby letters of credit and other financial guarantees Total contractual amount Noninvestment-grade (a) Investment-grade (a) (in millions) December 31, 2013 2014 The following table summarizes the types of facilities under which standby letters of credit and other letters of credit arrangements are outstanding by the ratings profiles of the Firm's customers, as of December 31, 2014 and 2013. Standby letters of credit, other financial guarantees and other letters of credit Notes to consolidated financial statements therefore, are not recorded on the Consolidated balance sheets until settlement date. The unsettled reverse repurchase agreements and securities borrowing agreements predominantly consist of agreements with regular-way settlement periods. 289 Standby letters of credit and other financial guarantees Standby letters of credit ("SBLC") and other financial guarantees are conditional lending commitments issued by the Firm to guarantee the performance of a customer to a third party under certain arrangements, such as commercial paper facilities, bond financings, acquisition financings, trade and similar transactions. The carrying values of standby and other letters of credit were $789 million and $945 million at December 31, 2014 and 2013, respectively, which were classified in accounts payable and other liabilities on the Consolidated balance sheets; these carrying values included $235 million and $265 million, respectively, for the allowance for lending- related commitments, and $554 million and $680 million, respectively, for the guarantee liability and corresponding asset. As required by U.S. GAAP, the Firm initially records guarantees at the inception date fair value of the obligation assumed (e.g., the amount of consideration received or the net present value of the premium receivable). For certain types of guarantees, the Firm records this fair value amount in other liabilities with an offsetting entry recorded in cash (for premiums received), or other assets (for premiums receivable). Any premium receivable recorded in other assets is reduced as cash is received under the contract, and the fair value of the liability recorded at inception is amortized into income as lending and deposit-related fees over the life of the guarantee contract. For indemnifications provided in sales agreements, a portion of the sale proceeds is allocated to the guarantee, which adjusts the gain or loss that would otherwise result from the transaction. For these indemnifications, the initial liability is amortized to income as the Firm's risk is reduced (i.e., over time or when the indemnification expires). Any contingent liability that exists as a result of issuing the guarantee or indemnification is recognized when it becomes probable and reasonably estimable. The contingent portion of the liability is not recognized if the estimated amount is less than the carrying amount of the liability recognized at inception (adjusted for any amortization). The recorded amounts of the liabilities related to guarantees and indemnifications at December 31, 2014 and 2013, excluding the allowance for credit losses on lending-related commitments, are discussed below. U.S. GAAP requires that a guarantor recognize, at the inception of a guarantee, a liability in an amount equal to the fair value of the obligation undertaken in issuing the guarantee. U.S. GAAP defines a guarantee as a contract that contingently requires the guarantor to pay a guaranteed party based upon: (a) changes in an underlying asset, liability or equity security of the guaranteed party; or (b) a third party's failure to perform under a specified agreement. The Firm considers the following off-balance sheet lending-related arrangements to be guarantees under U.S. GAAP: standby letters of credit and financial guarantees, securities lending indemnifications, certain indemnification agreements included within third-party contractual arrangements and certain derivative contracts. Guarantees The Firm acts as a settlement and custody bank in the U.S. tri-party repurchase transaction market. In its role as settlement and custody bank, the Firm is exposed to the intra-day credit risk of its cash borrower clients, usually broker-dealers. This exposure is secured by collateral and typically extinguished by the end of the day. During 2014, the Firm extended secured clearance advance facilities to its clients (i.e. cash borrowers); these facilities contractually limit the Firm's intra-day credit risk to the facility amount and must be repaid by the end of the day. Through these facilities, the Firm has reduced its intra-day credit risk substantially; the average daily tri-party repo balance was $253 billion during the year ended December 31, 2013, and as of December 31, 2014, the secured clearance advance facility maximum outstanding commitment amount was $12.6 billion. Also included in other unfunded commitments to extend credit are commitments to noninvestment-grade counterparties in connection with leveraged finance activities, which were $23.7 billion and $18.3 billion at December 31, 2014 and 2013, respectively. For further information, see Note 3 and Note 4. Other unfunded commitments to extend credit generally comprise commitments for working capital and general corporate purposes, extensions of credit to support commercial paper facilities and bond financings in the event that those obligations cannot be remarketed to new investors, as well as committed liquidity facilities to clearing organizations. $ 92,723 $ 5,020 JPMorgan Chase & Co./2014 Annual Report Notes to consolidated financial statements Loan sales-and securitization-related indemnifications Mortgage repurchase liability The following table summarizes the change in the mortgage repurchase liability for each of the periods presented. A putative class action has been filed in the United States District Court for the District of New Jersey by investors who were net winners (i.e., Madoff customers who had taken more money out of their accounts than had been invested) in Madoff's Ponzi scheme and were not included in the previous class action settlement. These plaintiffs allege violations of the federal securities law, federal and state racketeering statutes and multiple common law and statutory claims including breach of trust, aiding and abetting embezzlement, unjust enrichment, conversion and commercial bad faith. A similar action has been filed in the United States District Court for the Middle District of Florida, although it is not styled as a class action, and includes a claim pursuant to a Florida statute. The Firm has moved to transfer these cases to the United States District Court for the Southern District of New York. The Firm is a defendant in five other Madoff-related individual investor actions pending in New York state court. The allegations in all of these actions are essentially identical, and involve claims against the Firm for, among other things, aiding and abetting breach of fiduciary duty, conversion and unjust enrichment. In August 2014, the Court dismissed all claims against the Firm. Plaintiffs have filed a notice of appeal. previously raised by the court-appointed trustee for Bernard L. Madoff Investment Securities LLC. The District Court dismissed these complaints and the United States Court of Appeals for the Second Circuit affirmed the District Court's decision. Plaintiffs have petitioned the United States Supreme Court for a writ of certiorari. Notes to consolidated financial statements 297 In addition, a putative class action was brought by investors in certain feeder funds against JPMorgan Chase in the United States District Court for the Southern District of New York, as was a motion by separate potential class plaintiffs to add claims against the Firm and certain subsidiaries to an already pending putative class action in the same court. The allegations in these complaints largely track those Madoff Litigation. Various subsidiaries of the Firm, including J.P. Morgan Securities plc, have been named as defendants in lawsuits filed in Bankruptcy Court in New York arising out of the liquidation proceedings of Fairfield Sentry Limited and Fairfield Sigma Limited, so-called Madoff feeder funds. These actions seek to recover payments made by the funds to defendants totaling approximately $155 million. All but two of these actions have been dismissed. The Firm is also one of the defendants in a number of putative class actions alleging that defendant banks and ICAP conspired to manipulate the U.S. dollar ISDAFIX rates. Plaintiffs primarily assert claims under the federal antitrust laws and Commodities Exchange Act. In December 2014, defendants filed a motion to dismiss. The Firm is one of the defendants in a putative class action filed in the United States District Court for the Southern District of New York relating to the interest rate benchmark EURIBOR. The case is currently stayed. The Firm is one of the defendants in a putative class action alleging manipulation of Euroyen TIBOR and Yen LIBOR which was filed in the United States District Court for the Southern District of New York on behalf of plaintiffs who purchased or sold exchange-traded Euroyen futures and options contracts. In March 2014, the Court granted in part and denied in part the defendants' motions to dismiss, including dismissal of plaintiff's antitrust and unjust enrichment claims. District Court for the Southern District of New York. The Court stayed all related cases while motions to dismiss the three lead class actions were pending. In March 2013, the Court granted in part and denied in part the defendants' motions to dismiss the claims in the three lead class actions, including dismissal with prejudice of the antitrust claims. In relation to the Firm, the Court has permitted certain claims under the Commodity Exchange Act and common law claims to proceed. In September 2013, class plaintiffs in two of the three lead class actions filed amended complaints, which defendants moved to dismiss. Plaintiffs in the third class action appealed the dismissal of the antitrust claims and the United States Court of Appeals for the Second Circuit dismissed the appeal for lack of jurisdiction. In January 2015, the United States Supreme Court reversed the decision of the Court of Appeals, holding that plaintiffs have the jurisdictional right to appeal and remanding the case to the Court of Appeals for further proceedings. In February 2015, the District Court entered a judgment on certain other plaintiffs' antitrust claims so that those plaintiffs could also participate in the appeal. Motions to dismiss are pending in the remaining previously stayed individual actions and class actions. JPMorgan Chase & Co./2014 Annual Report The U.S. dollar LIBOR-related putative class actions were consolidated for pre-trial purposes in the United States In addition, the Firm has been named as a defendant along with other banks in a series of individual and class actions filed in various United States District Courts, in which plaintiffs make varying allegations that in various periods, starting in 2000 or later, defendants either individually or collectively manipulated the U.S. dollar LIBOR, Yen LIBOR, Swiss franc LIBOR, Euroyen TIBOR and/or EURIBOR rates by submitting rates that were artificially low or high. Plaintiffs allege that they transacted in loans, derivatives or other financial instruments whose values are affected by changes in U.S. dollar LIBOR, Yen LIBOR, Swiss franc LIBOR, Euroyen TIBOR or EURIBOR and assert a variety of claims including antitrust claims seeking treble damages. LIBOR and Other Benchmark Rate Investigations and Litigation. JPMorgan Chase has received subpoenas and requests for documents and, in some cases, interviews, from federal and state agencies and entities, including DOJ, the CFTC, the Securities and Exchange Commission (the "SEC") and various state attorneys general, as well as the EC, the FCA, the Canadian Competition Bureau, the Swiss Competition Commission and other regulatory authorities and banking associations around the world relating primarily to the process by which interest rates were submitted to the British Bankers Association ("BBA") in connection with the setting of the BBA's London Interbank Offered Rate ("LIBOR") for various currencies, principally in 2007 and 2008. Some of the inquiries also relate to similar processes by which information on rates is submitted to the European Banking Federation ("EBF") in connection with the setting of the EBF's Euro Interbank Offered Rates ("EURIBOR") and to the Japanese Bankers' Association for the setting of Tokyo Interbank Offered Rates ("TIBOR") as well as to other processes for the setting of other reference rates in various parts of the world during similar time periods. The Firm is responding to and continuing to cooperate with these inquiries. In December 2013, JPMorgan Chase reached a settlement with the EC regarding its Japanese Yen LIBOR investigation and agreed to pay a fine of €80 million. In January 2014, the Canadian Competition Bureau announced that it has discontinued its investigation related to Yen LIBOR. In May 2014, the EC issued a Statement of Objections outlining its case against the Firm (and others) as to EURIBOR, to which the Firm has filed a response. In October 2014, JPMorgan Chase reached a settlement with the EC regarding the EC's Swiss franc LIBOR investigation and agreed to pay a fine of €72 million. In January 2015, the FCA informed JPMorgan Chase that it has discontinued its investigation of the Firm concerning LIBOR and EURIBOR. ongoing. In January 2015, LBHI filed additional objections relating to a variety of claims that the Firm had filed in the Bankruptcy Court proceedings. The bankruptcy claims and other claims of the Firm against Lehman entities have been paid in full, subject to potential adjustment depending on the outcome of the objections filed by LBHI and the Committee. JPMorgan Chase & Co./2014 Annual Report In the Bankruptcy Court proceedings, LBHI and several of its subsidiaries that had been Chapter 11 debtors have filed a separate complaint and objection to derivatives claims asserted by the Firm alleging that the amount of the derivatives claims had been overstated and challenging certain set-offs taken by JPMorgan Chase entities to recover on the claims. The Firm responded to this separate complaint and objection in February 2013. LBHI and the Committee have also filed an objection to the claims asserted by JPMorgan Chase Bank, N.A. against LBHI with respect to clearing advances made to LBI, principally on the grounds that the Firm had not conducted the sale of the securities collateral held for its claims in a commercially reasonable manner. Discovery regarding both objections is Lehman Brothers Bankruptcy Proceedings. In May 2010, Lehman Brothers Holdings Inc. ("LBHI”) and its Official Committee of Unsecured Creditors (the "Committee”) filed a complaint (and later an amended complaint) against JPMorgan Chase Bank, N.A. in the United States Bankruptcy Court for the Southern District of New York that asserts both federal bankruptcy law and state common law claims, and seeks, among other relief, to recover $7.9 billion in collateral that was transferred to JPMorgan Chase Bank, N.A. in the weeks preceding LBHI's bankruptcy. The amended complaint also seeks unspecified damages on the grounds that JPMorgan Chase Bank, N.A.'s collateral requests hastened LBHI's bankruptcy. The Court dismissed the counts of the amended complaint that sought to void the allegedly constructively fraudulent and preferential transfers made to the Firm during the months of August and September 2008. The Firm has filed counterclaims against LBHI alleging that LBHI fraudulently induced the Firm to make large extensions of credit against inappropriate collateral in connection with the Firm's role as the clearing bank for Lehman Brothers Inc. (“LBI”), LBHI's broker-dealer subsidiary. These extensions of credit left the Firm with more than $25 billion in claims against the estate of LBI. The case has been transferred from the Bankruptcy Court to the District Court, and the Firm has moved for summary judgment seeking the dismissal of all of LBHI's claims. LBHI has also moved for summary judgment on certain of its claims and seeking the dismissal of the Firm's counterclaims. Investment Management Litigation. The Firm is defending two pending cases that allege that investment portfolios managed by J.P. Morgan Investment Management ("JPMIM") were inappropriately invested in securities backed by residential real estate collateral. Plaintiffs Assured Guaranty (U.K.) and Ambac Assurance UK Limited claim that JPMIM is liable for losses of more than $1 billion in market value of these securities. Discovery is proceeding. prohibit surcharging credit card transactions. In December 2013, the Court issued a decision granting final approval of the settlement. A number of merchants have appealed. Certain merchants that opted out of the class settlement have filed actions against Visa and MasterCard, as well as against the Firm and other banks. Defendants' motion to dismiss the actions was denied in July 2014. 296 General Motors Litigation. JPMorgan Chase Bank, N.A. participated in, and was the Administrative Agent on behalf of a syndicate of lenders on, a $1.5 billion syndicated Term Loan facility ("Term Loan") for General Motors Corporation ("GM"). In July 2009, in connection with the GM bankruptcy proceedings, the Official Committee of Unsecured Creditors of Motors Liquidation Company ("Creditors Committee”) filed a lawsuit against JPMorgan Chase Bank, N.A., in its individual capacity and as Administrative Agent for other lenders on the Term Loan, seeking to hold the underlying lien invalid. In March 2013, the Bankruptcy Court granted JPMorgan Chase Bank, N.A.'s motion for summary judgment and dismissed the Creditors Committee's complaint on the grounds that JPMorgan Chase Bank, N.A. did not authorize the filing of the UCC-3 termination statement at issue. The Creditors Committee appealed the Bankruptcy Court's dismissal of its claim to the United States Court of Appeals for the Second Circuit. In January 2015, the Court of Appeals reversed the Bankruptcy Court's dismissal of the Creditors Committee's claim and remanded the case to the Bankruptcy Court with instructions to enter partial summary judgment for the Creditors Committee as to the termination statement. JPMorgan Chase Bank, N.A. has filed a petition requesting that the full Court of Appeals rehear the case en banc. In the event that the request for rehearing is denied, continued proceedings in the Bankruptcy Court are anticipated with respect to, among other things, additional defenses asserted by JPMorgan Chase Bank, N.A. and the value of additional collateral on the Term Loan, which was not the subject of the termination statement. Interchange Litigation. A group of merchants and retail associations filed a series of class action complaints alleging that Visa and MasterCard, as well as certain banks, conspired to set the price of credit and debit card interchange fees, enacted respective rules in violation of antitrust laws, and engaged in tying/bundling and exclusive dealing. The parties have entered into an agreement to settle the cases for a cash payment of $6.1 billion to the class plaintiffs (of which the Firm's share is approximately 20%) and an amount equal to ten basis points of credit card interchange for a period of eight months to be measured from a date within 60 days of the end of the opt- out period. The agreement also provides for modifications to each credit card network's rules, including those that Three shareholder derivative actions have also been filed in New York federal and state court against the Firm, as nominal defendant, and certain of its current and former Board members, alleging breach of fiduciary duty in connection with the Firm's relationship with Bernard Madoff and the alleged failure to maintain effective internal controls to detect fraudulent transactions. The actions seek declaratory relief and damages. In July 2014, the federal court granted defendants' motions to dismiss two of the actions. One plaintiff chose not to appeal and the other filed a motion for reconsideration which was denied in November 2014. The latter plaintiff has filed an appeal. In the remaining state court action, a hearing on defendants' motion to dismiss was held in October 2014, and the court reserved decision. MF Global. J.P. Morgan Securities LLC has been named as one of several defendants in a number of putative class actions filed by purchasers of MF Global's publicly traded securities asserting violations of federal securities laws and alleging that the offering documents contained materially false and misleading statements and omissions regarding MF Global. These actions have been settled, subject to final approval by the court. The Firm also has responded to inquiries from the CFTC relating to the Firm's banking and other business relationships with MF Global, including as a depository for MF Global's customer segregated accounts. Mortgage-Backed Securities and Repurchase Litigation and Related Regulatory Investigations. JPMorgan Chase and affiliates (together, "JPMC"), Bear Stearns and affiliates (together, "Bear Stearns") and certain Washington Mutual affiliates (together, “Washington Mutual") have been named as defendants in a number of cases in their various roles in offerings of mortgage-backed securities ("MBS"). These cases include class action suits on behalf of MBS purchasers, actions by individual MBS purchasers and actions by monoline insurance companies that guaranteed payments of principal and interest for particular tranches of MBS offerings. Following the settlements referred to under "Repurchase Litigation" and "Government Enforcement Investigations and Litigation” below, there are currently pending and tolled investor and monoline insurer claims involving MBS with an original principal balance of approximately $41 billion, of which $38 billion involves JPMC, Bear Stearns or Washington Mutual as issuer and $3 billion involves JPMC, Bear Stearns or Washington Mutual solely as underwriter. The Firm and certain of its current and former officers and Board members have also been sued in shareholder derivative actions relating to the Firm's MBS activities, and trustees have asserted or have threatened to assert claims that loans in securitization trusts should be repurchased. Issuer Litigation - Class Actions. Two class actions remain pending against JPMC and Bear Stearns as MBS issuers in the United States District Court for the Southern District of New York. In the action concerning JPMC, plaintiffs' motion for class certification has been granted with respect to liability but denied without prejudice as to damages. In the action concerning Bear Stearns, the parties have reached a settlement in principle, which is subject to court approval. The Firm is also defending a class action brought against Bear Stearns in the United States District Court for the District of Massachusetts, in which the court's decision on defendants' motion to dismiss is pending. Summary of changes in mortgage repurchase liability (a) Year ended December 31, (in millions) Repurchase liability at beginning of period 2014 2013 2012 $ Net realized gains/(losses) (b) 681 53 Reclassification to litigation reserve (Benefit)/provision for repurchase (c) Repurchase liability at end of period In connection with the Firm's mortgage loan sale and securitization activities with the GSES, as described in Note 16, the Firm has made representations and warranties that the loans sold meet certain requirements. The Firm has been, and may be, required to repurchase loans and/or indemnify the GSES (e.g., with "make-whole" payments to reimburse the GSES for their realized losses on liquidated loans). To the extent that repurchase demands that are received relate to loans that the Firm purchased from third parties that remain viable, the Firm typically will have the right to seek a recovery of related repurchase losses from the third party. Generally, the maximum amount of future payments the Firm would be required to make for breaches of these representations and warranties would be equal to the unpaid principal balance of such loans that are deemed to have defects that were sold to purchasers (including securitization-related SPES) plus, in certain circumstances, accrued interest on such loans and certain expense. (459) 412 $ 275 $ 681 $ 2,811 (a) On October 25, 2013, the Firm announced that it had reached a $1.1 billion agreement with the FHFA to resolve, other than certain limited types of exposures, outstanding and future mortgage repurchase demands associated with loans sold to the GSES from 2000 to 2008. (b) Presented net of third-party recoveries and included principal losses and accrued interest on repurchased loans, “make-whole" settlements, settlements with claimants, and certain related expense. Make-whole settlements were $11 million, $414 million and $524 million, for the years ended December 31, 2014, 2013 and 2012, respectively. (c) Included a provision related to new loan sales of $4 million, $20 million and $112 million, for the years ended December 31, 2014, 2013 and 2012, respectively. Private label securitizations The liability related to repurchase demands associated with private label securitizations is separately evaluated by the Firm in establishing its litigation reserves. JPMorgan Chase & Co./2014 Annual Report 298 Underwriter Actions. In actions against the Firm solely as an underwriter of other issuers' MBS offerings, the Firm has contractual rights to indemnification from the issuers. However, those indemnity rights may prove effectively unenforceable in various situations, such as where the issuers are now defunct. There are currently actions of this type pending against the Firm in federal and state courts in Monoline Insurer Litigation. The Firm is defending two pending actions relating to the same monoline insurer's guarantees of principal and interest on certain classes of 11 different Bear Stearns MBS offerings. These actions are pending in state court in New York and are in various stages of litigation. Issuer Litigation - Individual Purchaser Actions. In addition to class actions, the Firm is defending individual actions brought against JPMC, Bear Stearns and Washington Mutual as MBS issuers (and, in some cases, also as underwriters of their own MBS offerings). These actions are pending in federal and state courts across the U.S. and are in various stages of litigation. $ 2,811 $ 3,557 (1,561) (1,158) (179) (390) $ Other unfunded commitments to extend credit 2,399 4,454 (2,715) (14,038) Other borrowed funds (5,778) (7,297) 3,736 Parent company - Balance sheets Proceeds from the issuance of December 31, (in millions) 2014 2013 long-term debt 40,284 Assets Payments of long-term debt (31,050) 31,303 28,172 (21,510) (44,240) Borrowings from subsidiaries and affiliates(a) Cash and due from banks $ 24,442 Financing activities 32 22 25 (15,945) 12,509 25,529 Equity in undistributed net income of subsidiaries 8,256 Net income $ 21,762 Other comprehensive income, net 990 Comprehensive income $22,752 23,445 $17,923 (2,903) $ 15,020 16,674 $ 21,284 3,158 Net change in: $ 211 $ Deposits with banking subsidiaries repurchased (4,760) Bank and bank holding company 33,810 21,693 Dividends paid Nonbank 52,626 68,788 Investments (at equity) in subsidiaries and affiliates: All other financing activities, net Net cash provided by/(used in) financing activities (4,789) (6,990) (6,056) (5,194) (1,328) (1,131) (701) (1,653) 4,086 (9,985) (32,429) Bank and bank holding company subsidiaries: Treasury stock and warrants Advances to, and receivables from, 2,829 95,884 Trading assets 18,222 264 64,843 13,727 Excess tax benefits related to stock-based compensation 407 137 255 All other investing activities, net Net cash provided by/(used in) investing activities Proceeds from issuance of preferred stock Available-for-sale securities 3,321 15,228 Redemption of preferred stock 3,873 (1,800) 1,234 Loans 2,260 8,847 216,070 1,665 1,430 779 318 939 Investing activities 52 2,065 1,207 Net change in: Other income/(loss) 508 Total income 16,717 (1,380) 4,114 579 Deposits with banking subsidiaries (31,040) Bank and bank holding company Nonbank 10,679 6,984 11,806 $ 68,114 $ 378 757 1,041 Other interest income 284 303 293 Other operating adjustments (1,698) 3,180 2,376 Other income from subsidiaries, Net cash provided by/(used in) primarily fees: operating activities (2,476) 16,100 10,859 Expense (713) (350) Total expense 4,641 13,937 7,914 Income (loss) before income tax Advances to and investments in subsidiaries and affiliates, net 3,306 14,469 9,497 benefit and undistributed net income of subsidiaries 12,076 (9,823) 2,945 Income tax benefit (319) Other changes in loans, net 97,031 9,597 Available-for-sale securities: Interest expense to subsidiaries and affiliates(a) 169 309 836 Proceeds from paydowns and maturities 12,076 61 4,301 621 3,645 4,031 4,679 Purchases (12,009) (364) Other noninterest expense 827 Other interest expense 196,950 Nonbank(a) Other assets $ 5,278 $ (380) $ 6,496 $ 6,529 Per common share data Net income/(loss): Basic $ 1.20 $ 1.37 $ 1.47 $ 1.29 $ 1.31 $ (0.17) $ 1.61 5,274 $ 5,985 $ 4,931 $ 6,263 7,691 8,331 7,507 7,500 34 9,298 9,082 1,332 2,119 2,346 2,233 2,222 414 2,802 2,553 $ 5,572 $ 1.61 Diluted 1.19 3,797.1 3,767.0 3,814.3 3,847.0 Market and per common share data Market capitalization Common shares at period-end $ 232,472 $ 225,188 $ 216,725 3,714.8 3,738.2 3,761.3 $ 229,770 3,784.7 $ 219,657 3,756.1 $194,312 3,759.2 $ 198,966 3,769.0 $ 179,863 3,789.8 Share price(a): High 3,823.6 3,812.5 3,788.7 3,765.2 1.36 1.46 1.28 1.30 (0.17) 1.60 1.59 Average shares: 617 Basic 3,755.4 3,780.6 3,787.2 3,762.1 3,767.0 3,782.4 3,818.2 Diluted 3,730.9 47 (543) 104 55,454 Cash income taxes paid, net $ 211 $ 3,921 200 $ 264 $ 216 $ 4,409 $ 5,690 2,390 3,080 171,211 11,367 161,868 Total liabilities(c) 250,157 243,017 Total stockholders' equity 232,065 211,178 Total liabilities and stockholders' equity $ 482,222 $ 454,195 (a) Affiliates include trusts that issued guaranteed capital debt securities ("issuer trusts"). The Parent received dividends of $2 million, $5 million and $12 million from the issuer trusts in 2014, 2013 and 2012, respectively. For further discussion on these issuer trusts, see Note 21. (b) At December 31, 2014, long-term debt that contractually matures in 2015 through 2019 totaled $24.4 billion, $25.5 billion, $23.0 billion, $19.3 billion and $11.3 billion, respectively. 49,586 11,918 Cash interest paid Cash and due from banks at the end of the year, primarily with bank subsidiaries $ 17,442 $ 14,328 41,173 18,645 Net increase/(decrease) in cash and due from banks (53) 48 84 50,996 18,877 Total assets (c) For information regarding the Firm's guarantees of its subsidiaries' obligations, see Note 21 and Note 29. $ 482,222 $ 454,195 264 216 132 Liabilities and stockholders' equity Borrowings from, and payables to, subsidiaries and affiliates (a) Other borrowed funds, primarily commercial paper Other liabilities Long-term debt (b)(c) Cash and due from banks at the beginning of the year, primarily with bank subsidiaries 3,597 25,320 28,917 $ 306 Supplementary information 24,246 $ 24,454 $ 22,993 15,798 15,431 14,636 $ 23,156 $ 23,117 15,552 23,626 $ 25,211 $ 15,866 25,122 15,423 7,103 8,448 9,023 8,357 7,604 (509) 9,345 9,699 840 757 692 850 22,512 $ 15,409 $ 2nd quarter 1st quarter 4th quarter 3rd quarter Selected quarterly financial data (unaudited) (Table continued on next page) As of or for the period ended (in millions, except per share, ratio, headcount data and where otherwise noted) Selected income statement data Total net revenue Total noninterest expense JPMorgan Chase & Co./2014 Annual Report Pre-provision profit/(loss) Income before income tax expense Income tax expense Net income/(loss) 2014 2013 4th quarter 3rd quarter 2nd quarter 1st quarter Provision for credit losses 3,010 18,274 775,086 1,584,055 21,284 $ 2,359,141 (697) (2,495) $ (2,116) $ 50,571 (743) 43,634 $ 53,287 $ 52,121 43,319 44,910 12,028 11,405 10,010 12 (22) (2,072) (3,718) (3,192) (2,859) 94,205 96,606 97,031 (985) 4 (2,262) $ 2012 2014 2013 2012 2014 2013 2012 $ 9,588 $ 9,029 $ 7,847 $ 1,972 $ 2,440 2,376 2,163 (1,960) 3,093 $ (3,115) 190 (2,733) $ 65 86 (35) (2,859) 29,792 25,914 28,917 1,333 1,241 1,078 (1,976) (3,493) (3,974) (3,718) (3,192) (2,859) 8,030 7,991 7,633 $ (3,192) (3,718) (6,594) (10,249) (28) (37) 3,139 225 3,385 8,538 8,016 7,104 2013 1,159 4,559 61,274 70,467 64,729 3,486 3,324 2,820 (1,112) 10,255 2014 2012 2013 7,299 6,886 4,596 4,387 4,719 1,741 1,749 1,783 Net income/(loss) $ 9,185 $ 11,061 Average common equity Total assets 455,634 $ 51,000 $ 46,000 452,929 $ 10,791 $ 43,000 467,282 $ 61,000 861,819 6,054 Income tax expense/(benefit) 4,482 4,397 Noninterest expense 25,609 27,842 28,827 23,273 21,744 21,850 2,695 $ 6,925 $ 8,887 $ 8,672 $ 56,500 2,610 Income/(loss) before income tax expense/(benefit) 15,239 18,360 17,677 11,521 13,274 13,391 4,376 2,389 2,153 $ 2,083 $ 1,742 $ $ 2.648 $ 2,699 67 63 63 39 37 35 (a) Segment managed results reflect revenue on a FTE basis with the corresponding income tax impact recorded within income tax expense/(benefit). These adjustments are eliminated in reconciling items to arrive at the Firm's reported U.S. GAAP results. 304 JPMorgan Chase & Co./2014 Annual Report On at least an annual basis, the Firm assesses the level of capital required for each line of business as well as the assumptions and methodologies used to allocate capital to its lines of business and updates equity allocations to its lines of business as refinements are implemented. Preferred stock dividend allocation reporting change As part of its funds transfer pricing process, the Firm allocates substantially all of the cost of its outstanding preferred stock to its reportable business segments, while retaining the balance of the cost in Corporate. Prior to the fourth quarter of 2014, this cost was allocated to the Firm's reportable business segments as interest expense, with an offset recorded as interest income in Corporate. Effective with the fourth quarter of 2014, this cost is no longer included in interest income and interest expense in the segments, but rather is now included in net income applicable to common equity to be consistent with the presentation of firmwide results. As a result of this reporting change, net interest income and net income in the reportable business segments increases; however, there was no impact to the segments' return on common equity ("ROE"). The Firm's net interest income, net income, Consolidated balance sheets and consolidated results of operations were not impacted by this reporting change, as preferred stock dividends have been and continue to be distributed from retained earnings and, accordingly, were never reported as a component of the Firm's consolidated net interest income or net income. Prior period segment amounts have been revised to conform with the current period presentation. (table continued from previous page) Asset Management Corporate Reconciling Items(a) Total 2014 57 60 58 Overhead ratio $ 47,500 843,577 876,107 $ 14,000 195,267 13,500 $ 9,500 190,782 181,502 2,635 Return on common equity 23% 25% 10% 15% 18% 18% 19% 28% 18% $ $ (6,756) $ Total net revenue 4,629 4,794 4,533 11,658 10,976 11,175 29,465 28,985 28,431 Net interest income $ 2,349 $ 2,298 $ 2,283 $ 23,104 $ 23,810 $ 23,458 $ 20,813 $ 17,552 44,368 $ 15,937 46,537 34,633 14,714 1,917 6,798 Interest income from subsidiaries (189) (479) (232) (161) 3,774 335 3,520 Provision for credit losses 6,912 7,092 6,882 34,762 34,786 50,278 2012 2013 2014 Asset Management ("AM"), with client assets of $2.4 trillion, is a global leader in investment and wealth management. AM clients include institutions, high-net- worth individuals and retail investors in every major market throughout the world. AM offers investment management across all major asset classes including equities, fixed income, alternatives and money market funds. AM also offers multi-asset investment management, providing solutions for a broad range of clients' investment needs. For Global Wealth Management clients, AM also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits. The majority of AM's client assets are in actively managed portfolios. Asset Management Commercial Banking ("CB") delivers extensive industry knowledge, local expertise and dedicated service to U.S. and multinational clients, including corporations, municipalities, financial institutions and non-profit entities with annual revenue generally ranging from $20 million to $2 billion. CB provides financing to real estate investors and owners. Partnering with the Firm's other businesses, CB provides comprehensive financial solutions, including lending, treasury services, investment banking and asset management to meet its clients' domestic and international financial needs. Commercial Banking brokerage, and research. Markets & Investor Services also includes the Securities Services business, a leading global custodian which includes custody, fund accounting and administration, and securities lending products sold principally to asset managers, insurance companies and public and private investment funds. The Corporate & Investment Bank ("CIB"), comprised of Banking and Markets & Investor Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, government and municipal entities. Within Banking, the CIB offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Also included in Banking is Treasury Services, which includes transaction services, comprised primarily of cash management and liquidity solutions, and trade finance products. The Markets & Investor Services segment of the CIB is a global market- maker in cash securities and derivative instruments, and also offers sophisticated risk management solutions, prime Corporate & Investment Bank Consumer & Community Banking ("CCB") serves consumers and businesses through personal service at bank branches and through ATMs, online, mobile and telephone banking. CCB is organized into Consumer & Business Banking, Mortgage Banking (including Mortgage Production, Mortgage Servicing and Real Estate Portfolios) and Card, Merchant Services & Auto ("Card"). Consumer & Business Banking offers deposit and investment products and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Mortgage Banking includes mortgage origination and servicing activities, as well as portfolios comprised of residential mortgages and home equity loans, including the PCI portfolio acquired in the Washington Mutual transaction. Card issues credit cards to consumers and small businesses, provides payment services to corporate and public sector clients through its commercial card products, offers payment processing services to merchants, and provides auto and student loan services. Consumer & Community Banking The Firm is managed on a line of business basis. There are four major reportable business segments - Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset Management. In addition, there is a Corporate segment. The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is currently evaluated by management. Results of these lines of business are presented on a managed basis. For a definition of managed basis, see Explanation and Reconciliation of the Firm's use of non-GAAP financial measures, on pages 77-78. For a further discussion concerning JPMorgan Chase's business segments, see Business Segment Results on pages 79-80. The following is a description of each of the Firm's business segments, and the products and services they provide to their respective client bases. Note 33 - Business segments JPMorgan Chase & Co./2014 Annual Report 302 (d) Total assets for the U.K. were approximately $434 billion, $451 billion, and $498 billion at December 31, 2014, 2013 and 2012, respectively. (c) Expense is composed of noninterest expense and the provision for credit losses. (b) Revenue is composed of net interest income and noninterest revenue. (a) Substantially reflects the U.S. Corporate The Corporate segment comprises Private Equity, Treasury and Chief Investment Office ("CIO"), and Other Corporate, which includes corporate staff units and expense that is centrally managed. Treasury and CIO are predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding and structural interest rate and foreign exchange risks, as well as executing the Firm's capital plan. The major Other Corporate units include Real Estate, Enterprise Technology, Legal, Compliance, Finance, Human Resources, Internal Audit, Risk Management, Oversight & Control, Corporate Responsibility and various Other Corporate groups. Other centrally managed expense includes the Firm's occupancy and pension-related expense that are subject to allocation to the businesses. JPMorgan Chase & Co./2014 Annual Report 303 2012 2013 2014 2012 2013 2014 Noninterest revenue (in millions, except ratios) Cash dividends from subsidiaries and affiliates (a) As of or the year ended December 31, Corporate & Investment Bank Consumer & Community Banking Segment results and reconciliation Business segment capital allocation changes Effective January 1, 2013, the Firm refined the capital allocation framework to align it with the revised line of business structure that became effective in the fourth quarter of 2012. The change in equity levels for the lines of businesses was largely driven by the evolving regulatory requirements and higher capital targets the Firm had established under the Basel III Advanced Approach. exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense/(benefit). The following tables provide a summary of the Firm's segment results as of or for the years ended December 31, 2014, 2013 and 2012 on a managed basis. Total net revenue (noninterest revenue and net interest income) for each of the segments is presented on a fully taxable- equivalent ("FTE") basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. This non- GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax- Segment results Notes to consolidated financial statements Commercial Banking 1,972 876 14,716 2,415,689 2,359,141 23% 23% 24% NM NM NM NM NM NM 10% 9% 11% 71 70 71 2,573,126 NA NA NA (2,620) $ - $ $ $ 9,000 $ 9,000 $ 7,000 $ 72,400 $ 71,409 $ 77,352 $ - NM $ $ 21,762 $ 17,923 $ 21,284 $ 207,400 $ 196,409 $ 184,352 128,701 122,414 108,999 931,705 805,987 725,251 $ 864 $ NM NM Net income $ 21,762 $ 17,923 $ 21,284 Less: Net income of subsidiaries Dividends from subsidiaries and and affiliates (a) 22,972 25,496 23,474 affiliates: Bank and bank holding company Nonbank(a) $ - $ 1,175 $ 4,828 Parent company net loss (1,210) (7,573) (2,190) 2012 2013 2014 Income NM NM 65 73 67 JPMorgan Chase & Co./2014 Annual Report 305 Notes to consolidated financial statements NM Note 34 - Parent company Parent company - Statements of cash flows Year ended December 31, (in millions) 2014 2013 2012 Year ended December 31, Operating activities (in millions) Parent company - Statements of income and comprehensive income 63.49 $ 61.85 $ 61.29 $ 61.48 $ 58.55 $ 56.93 5,605 3,952 1,196 $ 1,653 Latin America and the Caribbean 2,328 1,580 748 1,508 $ 1,048 454 553,147 (d) 167,955 53,984 Total international 18,455 14,858 North America (a) 78,576 53,256 Total $ JPMorgan Chase & Co./2014 Annual Report 308 Asia and Pacific 9,326 $ 10,522 $ $ 381 41,473 Total international 24,004 14,943 9,061 6,477 702,219 North America (a) 72,602 Included unsecured long-term debt of $207.5 billion, $204.7 billion, $205.6 billion, $206.1 billion, $199.4 billion, $199.2 billion, $199.1 billion and $206.1 billion, respectively, for the periods presented. (g) Excludes the impact of residential real estate PCI loans. For further discussion, see Allowance for credit losses on pages 128-130. 55,749 $ 96,606 $ 70,692 $ 16,853 25,914 11,446 1,713,470 $ 17,923 $ 2,415,689 2012 Europe/Middle East and Africa Total (f) (e) Included held-to-maturity securities of $49.3 billion, $48.8 billion, $47.8 billion, $47.3 billion, $24.0 billion and $4.5 billion at December 31, 2014, September 30, 2014, June 30, 2014, March 31, 2014, December 31, 2013 and September 30, 2013, respectively. Held-to-maturity balances for the other periods were not material. (d) Basel III Transitional rules became effective on January 1, 2014; December 31, 2013 data is based on Basel I rules. As of December 31, 2014, September 30, 2014, and June 30, 2014, the ratios presented are calculated under the Basel III Advanced Transitional Approach. As of March 31, 2014, the ratios presented are calculated under the Basel III Standardized Transitional Approach. CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. See Regulatory capital on pages 146-153 for additional information on Basel III and non-GAAP financial measures of regulatory capital. 1.63 1.55 Allowance for loan losses to retained loans excluding purchased credit-impaired loans (8) 2.88% 2.69% 2.43% 2.25% 2.20% 2.08% 2.02% 1.69 1.90% 21,496 20,137 $ 16,969 $ 18,248 $ $ 15,974 $ 16,485 $ 14,807 $ 15,526 $ Allowance for credit losses 1st quarter 2nd quarter 3rd quarter Allowance for loan losses to total retained loans 145,999 1.75 Nonperforming assets 157. (c) HQLA represents the Firm's estimate of the amount of assets that qualify for inclusion in the liquidity coverage ratio under the final U.S. rule (“U.S. LCR”) as of December 31, 2014, and under the Basel III liquidity coverage ratio ("Basel III LCR") for prior periods. For additional information, see HQLA on page TBVPS and ROTCE are non-GAAP financial measures. TBVPS represents the Firm's tangible common equity divided by common shares at period-end. ROTCE measures the Firm's annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 77-78. (b) (a) Share prices shown for JPMorgan Chase's common stock are from the New York Stock Exchange. JPMorgan Chase's common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange. 0.97% 0.78% 1,725 11,739 2.27 1.80 2.06 0.74% 9,017 $ 9,473 $ 1,158 1,269 0.64% 0.71% 1,114 0.60% 1,218 0.65% Net charge-off rate Net charge-offs 8,390 $ $ 7,967 $ 1.89 9,706 $ 10,380 $ 11,041 $ 1,328 1,346 1,403 0.73% 4th quarter 1,254 4,842 $ Washington Mutual Litigations. Proceedings related to Washington Mutual's failure are pending before the United States District Court for the District of Columbia and include a lawsuit brought by Deutsche Bank National Trust Company, initially against the FDIC and amended to include JPMorgan Chase Bank, N.A. as a defendant, asserting an estimated $6 billion to $10 billion in damages based upon alleged breach of various mortgage securitization agreements and alleged violation of certain representations and warranties given by certain Washington Mutual affiliates in connection with those securitization agreements. The case includes assertions that JPMorgan Chase Bank, N.A. may have assumed liabilities for the alleged breaches of representations and warranties in the mortgage securitization agreements. The Firm and the FDIC have filed opposing motions, each seeking a ruling that the liabilities at issue are borne by the other. Certain holders of Washington Mutual Bank debt filed an action against JPMorgan Chase which alleged that by JPMorgan Chase & Co./2014 Annual Report acquiring substantially all of the assets of Washington Mutual Bank from the FDIC, JPMorgan Chase Bank, N.A. caused Washington Mutual Bank to default on its bond obligations. JPMorgan Chase and the FDIC moved to dismiss this action and the District Court dismissed the case except as to the plaintiffs' claim that JPMorgan Chase tortiously interfered with the plaintiffs' bond contracts with Washington Mutual Bank prior to its closure. Discovery is ongoing. JPMorgan Chase has also filed a complaint in the United States District Court for the District of Columbia against the FDIC in its capacity as receiver for Washington Mutual Bank and in its corporate capacity asserting multiple claims for indemnification under the terms of the Purchase & Assumption Agreement between JPMorgan Chase and the FDIC relating to JPMorgan Chase's purchase of most of the assets and certain liabilities of Washington Mutual Bank. parties or are in early stages of discovery, the Firm cannot state with confidence what will be the eventual outcomes of the currently pending matters, the timing of their ultimate resolution or the eventual losses, fines, penalties or impact related to those matters. JPMorgan Chase believes, based upon its current knowledge, after consultation with counsel and after taking into account its current litigation reserves, that the legal proceedings currently pending against it should not have a material adverse effect on the Firm's consolidated financial condition. The Firm notes, however, that in light of the uncertainties involved in such proceedings, there is no assurance the ultimate resolution of these matters will not significantly exceed the reserves it has currently accrued; as a result, the outcome of a particular matter may be material to JPMorgan Chase's operating results for a particular period, depending on, among other factors, the size of the loss or liability imposed and the level of JPMorgan Chase's income for that period. * * In addition to the various legal proceedings discussed above, JPMorgan Chase and its subsidiaries are named as defendants or are otherwise involved in a substantial number of other legal proceedings. The Firm believes it has meritorious defenses to the claims asserted against it in its currently outstanding legal proceedings and it intends to defend itself vigorously in all such matters. Additional legal proceedings may be initiated from time to time in the future. The Firm has established reserves for several hundred of its currently outstanding legal proceedings. In accordance with the provisions of U.S. GAAP for contingencies, the Firm accrues for a litigation-related liability when it is probable that such a liability has been incurred and the amount of the loss can be reasonably estimated. The Firm evaluates its outstanding legal proceedings each quarter to assess its litigation reserves, and makes adjustments in such reserves, upwards or downward, as appropriate, based on management's best judgment after consultation with counsel. During the years ended December 31, 2014, 2013 and 2012, the Firm incurred $2.9 billion, $11.1 billion and $5.0 billion, respectively, of legal expense. There is no assurance that the Firm's litigation reserves will not need to be adjusted in the future. In view of the inherent difficulty of predicting the outcome of legal proceedings, particularly where the claimants seek very large or indeterminate damages, or where the matters present novel legal theories, involve a large number of JPMorgan Chase & Co./2014 Annual Report 301 Notes to consolidated financial statements Note 32 - International operations The following table presents income statement-related and balance sheet-related information for JPMorgan Chase by major international geographic area. The Firm defines international activities for purposes of this footnote presentation as business transactions that involve clients residing outside of the U.S., and the information presented below is based predominantly on the domicile of the client, the location from which the client relationship is managed, or the location of the trading desk. However, many of the Firm's U.S. operations serve international businesses. As the Firm's operations are highly integrated, estimates and subjective assumptions have been made to apportion revenue and expense between U.S. and international operations. These estimates and assumptions are consistent with the allocations used for the Firm's segment reporting as set forth in Note 33. The Firm's long-lived assets for the periods presented are not considered by management to be significant in relation to total assets. The majority of the Firm's long-lived assets are located in the U.S. As of or for the year ended December 31, (in millions) 2014 Revenue (b) Expense (c) Separately, the Consumer Financial Protection Bureau and multiple state Attorneys General are conducting investigations into the Firm's collection and sale of consumer credit card debt. The California and Mississippi Attorneys General have filed separate civil actions against JPMorgan Chase & Co., Chase Bank USA, N.A. and Chase BankCard Services, Inc. alleging violations of law relating to debt collection practices. Sworn Documents, Debt Sales and Collection Litigation Practices. The Firm has been responding to formal and informal inquiries from various state and federal regulators regarding practices involving credit card collections litigation (including with respect to sworn documents), the sale of consumer credit card debt and securities backed by credit card receivables. Referral Hiring Practices Investigations. Various regulators are investigating, among other things, the Firm's compliance with the Foreign Corrupt Practices Act and other laws with respect to the Firm's hiring practices related to candidates referred by clients, potential clients and government officials, and its engagement of consultants in the Asia Pacific region. The Firm is responding to and continuing to cooperate with these investigations. Power Matters. The United States Attorney's Office for the Southern District of New York is investigating matters relating to the bidding activities that were the subject of the July 2013 settlement between J.P. Morgan Ventures Energy Corp. and the Federal Energy Regulatory Commission. The Firm is responding to and cooperating with the investigation. various stages of litigation. One such class action has been settled, subject to final approval by the court. Repurchase Litigation. The Firm is defending a number of actions brought by trustees, securities administrators or master servicers of various MBS trusts and others on behalf of purchasers of securities issued by those trusts. These cases generally allege breaches of various representations and warranties regarding securitized loans and seek repurchase of those loans or equivalent monetary relief, as well as indemnification of attorneys' fees and costs and other remedies. Deutsche Bank National Trust Company, acting as trustee for various MBS trusts, has filed such a suit against JPMorgan Chase Bank, N.A. and the Federal Deposit Insurance Corporation (the "FDIC") in connection with a significant number of MBS issued by Washington Mutual; that case is described in the Washington Mutual Litigations section below. Other repurchase actions, each specific to one or more MBS transactions issued by JPMC and/or Bear Stearns, are in various stages of litigation. In addition, the Firm and a group of 21 institutional MBS investors made a binding offer to the trustees of MBS issued by JPMC and Bear Stearns providing for the payment of $4.5 billion and the implementation of certain servicing changes by JPMC, to resolve all repurchase and servicing claims that have been asserted or could have been asserted with respect to the 330 MBS trusts issued between 2005 and 2008. The offer does not resolve claims relating to Washington Mutual MBS. The seven trustees (or separate and successor trustees) for this group of 330 trusts has accepted the settlement for 319 trusts in whole or in part and excluded from the settlement 16 trusts in whole or in part. The trustees' acceptance is subject to a judicial approval proceeding initiated by the trustees and pending in New York state court. Certain investors in some of the trusts for which the settlement has been accepted have intervened in the judicial approval proceeding, challenging the trustees' acceptance of the settlement. Additional actions have been filed against third-party trustees that relate to loan repurchase and servicing claims involving trusts that the Firm sponsored. Derivative Actions. Shareholder derivative actions relating to the Firm's MBS activities have been filed against the Firm, as nominal defendant, and certain of its current and former officers and members of its Board of Directors, in New York state court and California federal court. Two of the New York actions have been dismissed and one is on appeal. A consolidated action in California federal court has been dismissed without prejudice for lack of personal jurisdiction and plaintiffs are pursuing discovery. Government Enforcement Investigations and Litigation. The Firm is responding to an ongoing investigation being conducted by the Criminal Division of the United States Attorney's Office for the Eastern District of California relating to MBS offerings securitized and sold by the Firm and its subsidiaries. The Firm has also received subpoenas and informal requests for information from state authorities concerning the issuance and underwriting of MBS-related JPMorgan Chase & Co./2014 Annual Report matters. The Firm continues to respond to these MBS- related regulatory inquiries. In addition, the Firm continues to cooperate with investigations by DOJ, including the U.S. Attorney's Office for the District of Connecticut, the SEC Division of Enforcement and the Office of the Special Inspector General for the Troubled Asset Relief Program, all of which relate to, among other matters, communications with counterparties in connection with certain secondary market trading in residential and commercial MBS. The Firm has entered into agreements with a number of entities that purchased MBS that toll applicable limitations periods with respect to their claims, and has settled, and in the future may settle, tolled claims. There is no assurance that the Firm will not be named as a defendant in additional MBS-related litigation. Mortgage-Related Investigations and Litigation. The Attorney General of Massachusetts filed an action against the Firm, other servicers and a mortgage recording company, asserting claims for various alleged wrongdoings relating to mortgage assignments and use of the industry's electronic mortgage registry. In January 2015, the Firm entered into a settlement resolving this action. Income before income tax expense The Firm entered into a settlement resolving a putative class action lawsuit relating to its filing of affidavits or other documents in connection with mortgage foreclosure proceedings, and the court granted final approval of the settlement in January 2015. The Civil Division of the United States Attorney's Office for the Southern District of New York is conducting an investigation concerning the Firm's compliance with the Fair Housing Act ("FHA") and Equal Credit Opportunity Act ("ECOA") in connection with its mortgage lending practices. In addition, three municipalities and a school district have commenced litigation against the Firm alleging violations of an unfair competition law and of the FHA and ECOA and seeking statutory damages for the unfair competition claim, and, for the FHA and ECOA claims, damages in the form of lost tax revenue and increased municipal costs associated with foreclosed properties. The court denied a motion to dismiss in one of the municipal actions, the school district action was dismissed with prejudice, another municipal action was recently served, and motions to dismiss are pending in the remaining actions. JPMorgan Chase Bank, N.A. is responding to inquiries by the Executive Office of the U.S. Bankruptcy Trustee and various regional U.S. Bankruptcy Trustees relating to mortgage payment change notices and escrow statements in bankruptcy proceedings. 299 Notes to consolidated financial statements Municipal Derivatives Litigation. Several civil actions were commenced in New York and Alabama courts against the Firm relating to certain Jefferson County, Alabama (the "County") warrant underwritings and swap transactions. The claims in the civil actions generally alleged that the Firm made payments to certain third parties in exchange for being chosen to underwrite more than $3 billion in warrants issued by the County and to act as the counterparty for certain swaps executed by the County. The County filed for bankruptcy in November 2011. In June 2013, the County filed a Chapter 9 Plan of Adjustment, as amended (the "Plan of Adjustment"), which provided that all the above-described actions against the Firm would be released and dismissed with prejudice. In November 2013, the Bankruptcy Court confirmed the Plan of Adjustment, and in December 2013, certain sewer rate payers filed an appeal challenging the confirmation of the Plan of Adjustment. All conditions to the Plan of Adjustment's effectiveness, including the dismissal of the actions against the Firm, were satisfied or waived and the transactions contemplated by the Plan of Adjustment occurred in December 2013. Accordingly, all the above-described actions against the Firm have been dismissed pursuant to the terms of the Plan of Adjustment. The appeal of the Bankruptcy Court's order confirming the Plan of Adjustment remains pending. Parmalat. In 2003, following the bankruptcy of the Parmalat group of companies ("Parmalat”), criminal prosecutors in Italy investigated the activities of Parmalat, its directors and the financial institutions that had dealings with them following the collapse of the company. In March 2012, the criminal prosecutor served a notice indicating an intention to pursue criminal proceedings against four former employees of the Firm (but not against the Firm) on charges of conspiracy to cause Parmalat's insolvency by underwriting bonds and continuing derivatives trading when Parmalat's balance sheet was false. A preliminary hearing, in which the judge will determine whether to recommend that the matter go to a full trial, is ongoing. The final hearings have been scheduled for March 2015. In addition, the administrator of Parmalat commenced five civil actions against JPMorgan Chase entities including: two claw-back actions; a claim relating to bonds issued by Parmalat in which it is alleged that JPMorgan Chase kept Parmalat "artificially" afloat and delayed the declaration of insolvency; and similar allegations in two claims relating to derivatives transactions. Petters Bankruptcy and Related Matters. JPMorgan Chase and certain of its affiliates, including One Equity Partners ("OEP"), have been named as defendants in several actions filed in connection with the receivership and bankruptcy proceedings pertaining to Thomas J. Petters and certain affiliated entities (collectively, "Petters”) and the Polaroid Corporation. The principal actions against JPMorgan Chase and its affiliates have been brought by a court-appointed receiver for Petters and the trustees in bankruptcy proceedings for three Petters entities. These actions generally seek to avoid certain putative transfers in 300 connection with (i) the 2005 acquisition by Petters of Polaroid, which at the time was majority-owned by OEP; (ii) two credit facilities that JPMorgan Chase and other financial institutions entered into with Polaroid; and (iii) a credit line and investment accounts held by Petters. The actions collectively seek recovery of approximately $450 million. Defendants have moved to dismiss the complaints in the actions filed by the Petters bankruptcy trustees. One shareholder derivative action has been filed in New York Supreme Court against the Firm's Board of Directors alleging that the Board failed to exercise adequate oversight as to wrongful conduct by the Firm regarding mortgage servicing. In December 2014, the court granted defendants' motion to dismiss the complaint. Net income Total assets Europe/Middle East and Africa 48,186 21,876 5,255 16,507 673,252 1,899,874 94,205 $ 64,413 29,792 $ 21,762 $ 70,062 2,573,126 $ 15,585 $ 9,069 $ Asia and Pacific 6,168 4,248 Latin America and the Caribbean 2,251 1,626 6,516 $ 1,920 625 Europe/Middle East and Africa 514,747 (d) 7,916 24,143 Asia and Pacific Latin America and the Caribbean Total international North America (a) Total 2013 16,013 $ 10,123 5,890 16,227 3,935 6,083 4,478 1,605 1,051 41 2,047 1,626 421 269 44,567 $ 2nd quarter 1st quarter 481,328 (d) 147,357 2013 0.87 0.89 0.99 0.90 0.78 Return on assets ("ROA") 17 17 (2) 14 13 13% 13% (1)% 10% 10% 11% 146 14 13 11 (0.06) 1.09 1.14 Overhead ratio $ 572 600 $ $ High quality liquid assets ("HQLA") (in billions) (c) Common equity tier 1 ("CET1") capital ratio(d) 61 60 57 57 57 Return on tangible common equity ("ROTCE") (b) 57 56 Loans-to-deposits ratio 61 63 102 67 64 63 65 68 56 10% 9% Return on common equity ("ROE") 57.07 Book value per share 47.46 52.79 51.69 58.48 60.71 57.62 60.24 62.58 56.50 Close 46.05 50.06 50.25 54.20 52.97 54.96 54.26 Low $ 55.90 $ 51.00 4th quarter 3rd quarter 44.20 576 55.53 53.25 Selected ratios and metrics 0.30 0.38 0.38 0.38 0.38 0.40 0.40 0.40 Cash dividends declared per share 54.05 39.54 39.51 40.81 41.73 43.17 44.13 44.69 Tangible book value per share ("TBVPS")(b) 52.02 52.48 52.01 39.97 $ 85 $ 197,128 197,781 195,512 200,020 204,572 208,851 211,214 212,002 Common stockholders' equity 268,361 Total stockholders' equity 266,212 $ 430,991 $ 401,470 354,725 725,586 728,886 2,439,494 2,389,349 1,202,950 1,202,507 $ 374,664 $ 383,348 354,003 356,556 738,418 728,679 2,415,689 2,463,309 1,287,765 1,281,102 267,889 263,372 $ 375,204 351,850 730,971 2,476,986 1,282,705 274,512 746,983 2,520,336 1,319,751 269,929 268,721 276,836 Long-term debt(f) 1,334,534 1,363,427 365,744 Deposits 232,065 227,314 538 2014 Credit quality metrics (in millions, except ratio data) As of or for the period ended (Table continued from previous page) Supplementary information 307 JPMorgan Chase & Co./2014 Annual Report 255,898 231,277 254,063 251,196 246,994 245,192 242,388 241,359 Headcount 209,239 206,670 211,178 219,655 255,041 743,257 2,527,005 207,086 Total assets 11.6 11.6 11.7 11.9 12.1 11.1 11.5 11.6 Tier 1 capital ratio (d) 10.2% Total capital ratio (d) 10.4% 10.9% 9.8% 10.2% 10.2% 413 454 $ $ 2,573,126 522 $ 538 10.5 % 13.1 10.7% 12.5 361,918 12.8 366,358 $ 398,988 $ 410,657 $ 392,543 348,004 Securities(e) Selected balance sheet data (period-end) Tier 1 leverage ratio 7.3 7.0 6.9 Trading assets 7.4 14.5 14.3 7.1 14.3 14.1 757,336 Loans 14.1 7.6 7.6 7.6 David Mayhew Peter Scher North America Canada David E. Rawlings 315 Former Prime Minister of Great Britain J.P. Morgan International Council As of March 31, 2015 Chairman of the Council Quartet Representative and Mel R. Martinez Rt. Hon. Tony Blair Korea Todd Maclin Switzerland and Northern Ireland Niklaus Bossart India Kalpana Morparia Japan JPMorgan Chase & Co./2014 Annual Report Steve Teru Rinoie JPMorgan Chase Vice Chairmen Melissa Bean Walter A. Gubert Phyllis J. Campbell James B. Lee, Jr. Jacob A. Frenkel Steve Lim London, United Kingdom Washington, District of Columbia President and Chief Executive Officer Enrique Casanueva Nardiz Hon. Carla A. Hills Chairman and Chief Executive Officer Hills & Company International Consultants Former Chairman and Chief Executive Officer JPMorgan Chase & Co. New York, New York William B. Harrison, Jr. Georgsmarienhütte Holding GmbH Hamburg, Germany Jürgen Grossmann Owner Moscow, Russia and Chief Executive Officer Sberbank Chairman of the Board Herman Gref RiceHadleyGates LLC Hon. Robert M. Gates Partner Cambridge, Massachusetts Martin Feldstein Professor of Economics Harvard University New York, New York JPMorgan Chase & Co. Chairman and Chief Executive Officer Saudi Aramco Dhahran, Saudi Arabia Alberto Baillères Presidente del Consejo de Administración Grupo Bal México D.F., Mexico Khalid A. Al-Falih Paul Bulcke Nestlé S.A. Vevey, Switzerland Fernando Henrique Cardoso Former President of Brazil São Paulo, Brazil Jamie Dimon¹ Chief Executive Officer Spain/Portugal Africa Russia/Central Asia Tosin T. Adewuyi Nigeria Ali Moosa Bahrain/Egypt/Lebanon Sjoerd Leenart Middle East/Africa/Turkey Middle East/Africa/Turkey Ireland Martin Wiesmann Germany Kyril Courboin Washington, District of Columbia France/Francophone North Central & Eastern Europe Walter Schuster Saudi Arabia Benelux/Nordics Jake Donavan Austria Europe Edmund Y. Lee Singapore Roberto L. Panlilio Philippines Steve R. Clayton Malaysia Haryanto T. Budiman Indonesia Robert C. Priestley Southeast Asia Australia/New Zealand/ ASEAN Anton Ulmer Rayan Fayez Sub-Saharan Africa Marc Hussey & Brian Smith Francesco Rossi Ferrini Carl K. Chien Taiwan Andrew Butcher Hong Kong David Li China GREATER CHINA Italy Roy Navon Israel Carin Bryans Van Bich Phan Vietnam M.L. Chayotid Kridakon Thailand Eduardo F. Cepeda Turkey/Azerbaijan Mustafa Bagriacik Latin America Andean/Central America/ Caribbean Moises Mainster Yan Tavrovsky Argentina/Uruguay/Bolivia/ Facundo D. Gomez Minujin Brazil Jose Berenguer Chile Alfonso Eyzaguirre Mexico Paraguay Hon. John Howard OM AC Former Prime Minister of Australia Sydney, Australia New York, NY 10017-2070 Telephone: 212-270-6000 jpmorganchase.com President and Chief Executive Officer As of the beginning of 2009, JPMorgan Chase & Co. has distributed shareholder information under the U.S. Securities and Exchange Commission "Notice and Access" rule. 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Møller-Maersk Group Copenhagen, Denmark Founder and Executive Chairman African Rainbow Minerals Limited Chislehurston, Sandton, South Africa Patrice Motsepe Tokyo, Japan Nippon Steel & Sumitomo Metal Corporation of China Senior Advisor Paris la Défense, France GDF SUEZ Chairman and Chief Executive Officer Gérard Mestrallet Pittsburgh, Pennsylvania H.J. Heinz Company Jorge Paulo Lemann Director Istanbul, Turkey Koç Holding A.Ş. Chairman of the Board of Directors Mustafa Vehbi Koç Kissinger Associates, Inc. New York, New York Hon. Henry A. Kissinger Chairman Siemens AG Akio Mimura Cees J.A. van Lede Former Chairman and Chief Executive Officer, Board of Management New York, NY 10017-2070 Telephone: 212-270-6000 270 Park Avenue Investor Relations JPMorgan Chase & Co. Financial information about JPMorgan Chase & Co. can be accessed by visiting the Investor Relations website at jpmorganchase.com. Additional questions should be addressed to: The New York Stock Exchange ticker symbol for the common stock of JPMorgan Chase & Co. is JPM. New York Stock Exchange London Stock Exchange Stock listing New York, NY 10017-2070 270 Park Avenue Office of the Secretary JPMorgan Chase & Co. The Annual Report on Form 10-K of JPMorgan Chase & Co. as filed with the U.S. Securities and Exchange Commission will be made available without charge upon request to: Annual Report on Form 10-K J.P. Morgan Securities plc National Association J.P. Morgan Securities LLC National Association Chase Bank USA, JPMorgan Chase Bank, Principal subsidiaries Akzo Nobel Amsterdam, The Netherlands Douglas A. Warner III Former Chairman of the Board JPMorgan Chase & Co. New York, New York John S. Watson Chairman of the Board and Chief Executive Officer Chevron Corporation San Ramon, California Joe Kaeser Jaime Augusto Zobel de Ayala Chairman and Chief Executive Officer Ayala Corporation Makati City, Philippines 316 Munich, Germany JPMorgan Chase & Co./2014 Annual Report JPMorgan Chase & Co. Corporate headquarters 270 Park Avenue 1 Ex-officio "JPMorgan Chase," "J.P. Morgan," "Chase," the Octagon symbol and other words or symbols in this report that identify JPMorgan Chase services are service marks of JPMorgan Chase & Co. Other words or symbols in this report that identify other parties' goods or services may be trademarks or service marks of those other parties. Glossary of Terms JPMorgan Chase & Co./2014 Annual Report William C. Weldon 2,3 Retired Chairman and Chief Executive Officer Johnson & Johnson (Health care products) Lee R. Raymond 2,3 Retired Chairman and Chief Executive Officer Exxon Mobil Corporation (Oil and gas) (Industrial and financial services) Retired Vice Chairman General Electric Company and Retired Chairman and Chief Executive Officer GE Capital Michael A. Neal 5 (Real estate development) Clear Creek Properties, Inc. Chairman and Chief Executive Officer Laban P. Jackson, Jr. 1 (Professional services) Timothy P. Flynn 4,5 Retired Chairman and Chief Executive Officer KPMG Chief Executive Officer JPMorgan Chase & Co. Chairman and Jamie Dimon Henry Crown and Company (Diversified investments) 5 James S. Crown President (Television and entertainment) NBCUniversal, LLC Chief Executive Officer Stephen B. Burke 2,3 The Springs Company (Diversified investments) Chairman Crandall C. Bowles ¹,4 The Boeing Company (Aerospace) Member of: 1 Audit Committee 2 Compensation & Management Development Committee 3 Corporate Governance & Nominating Committee Corporate Responsibility Peter Scher Anthony J. Horan Secretary James R. Vallone General Auditor Mark W. O'Donovan Controller Joseph M. Evangelisti Corporate Communications Other Corporate Officers Chief Operating Officer Matthew E. Zames CEO, Consumer & Community Banking Gordon A. Smith CEO, Corporate & Investment Bank and CEO, EMEA Retired Executive Vice President Daniel E. Pinto Douglas B. Petno Marianne Lake Chief Financial Officer Mary Callahan Erdoes CEO, Asset Management John L. Donnelly Head of Human Resources Stephen M. Cutler General Counsel Ashley Bacon Chief Risk Officer Chief Executive Officer Chairman and Jamie Dimon Operating Committee 5 Risk Policy Committee 4 Public Responsibility Committee CEO, Commercial Banking James A. Bell 1 (Financial services) JPMorgan Chase & Co. 312 Purchased credit-impaired ("PCI") loans: Represents loans that were acquired in the Washington Mutual transaction and deemed to be credit-impaired on the acquisition date in accordance with the guidance of the Financial Accounting Standards Board ("FASB"). The guidance allows purchasers to aggregate credit-impaired loans acquired in the same fiscal quarter into one or more pools, provided that the loans have common risk characteristics (e.g., product type, LTV ratios, FICO scores, past due status, geographic location). A pool is then accounted for as a single asset with Principal transactions revenue: Principal transactions revenue includes realized and unrealized gains and losses recorded on derivatives, other financial instruments, private equity investments, and physical commodities used in market making and client-driven activities. In addition, Principal transactions revenue also includes certain realized and unrealized gains and losses related to hedge accounting and specified risk management activities including: (a) certain derivatives designated in qualifying hedge accounting relationships (primarily fair value hedges of commodity and foreign exchange risk), (b) certain derivatives used for specified risk management purposes, primarily to mitigate credit risk, foreign exchange risk and commodity risk, and (c) other derivatives. Pretax margin: Represents income before income tax expense divided by total net revenue, which is, in management's view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is one basis upon which management evaluates the performance of AM against the performance of their respective competitors. Pre-provision profit/(loss): Represents total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses. Portfolio activity: Describes changes to the risk profile of existing lending-related exposures and their impact on the allowance for credit losses from changes in customer profiles and inputs used to estimate the allowances. recommending and selling appropriate banking products and services. Personal bankers: Retail branch office personnel who acquire, retain and expand new and existing customer relationships by assessing customer needs and stock-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities, based on their respective rights to receive dividends. Glossary of Terms 311 JPMorgan Chase & Co./2014 Annual Report a single composite interest rate and an aggregate expectation of cash flows. Participating securities: Represents unvested stock-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, "dividends"), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants restricted stock and RSUs to certain employees under its Over-the-counter cleared ("OTC-cleared") derivatives: Derivative contracts that are negotiated and executed bilaterally, but subsequently settled via a central clearing house, such that each derivative counterparty is only exposed to the default of that clearing house. Nonperforming assets: Nonperforming assets include nonaccrual loans, nonperforming derivatives and certain assets acquired in loan satisfaction, predominantly real estate owned and other commercial and personal property. Over-the-counter ("OTC") derivatives: Derivative contracts that are negotiated, executed and settled bilaterally between two derivative counterparties, where one or both counterparties is a derivatives dealer. Nonaccrual loans: Loans for which interest income is not recognized on an accrual basis. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status when full payment of principal and interest is not expected or when principal and interest has been in default for a period of 90 days or more unless the loan is both well- secured and in the process of collection. Collateral- dependent loans are typically maintained on nonaccrual status. NM: Not meaningful. Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds. Risk management represents the components of Mortgage Servicing's MSR asset that are subject to ongoing risk management activities, together with derivatives and other instruments used in those risk management activities. - The change in the fair value of the MSR asset due to the collection or realization of expected cash flows. - Actual gross income earned from servicing third-party mortgage loans, such as contractually specified servicing fees and ancillary income; and Operating revenue predominantly represents the return on Mortgage Servicing's MSR asset and includes: Net mortgage servicing revenue includes the following components: Net production revenue: Includes net gains or losses on originations and sales of mortgage loans, other production- related fees and losses related to the repurchase of previously-sold loans. Net charge-off/(recovery) rate: Represents net charge- offs/(recoveries) (annualized) divided by average retained loans for the reporting period. Overhead ratio: Noninterest expense as a percentage of total net revenue. Sarah M. Youngwood Real assets: Real assets include investments in productive assets such as agriculture, energy rights, mining and timber properties and exclude raw land to be developed for real estate purposes. Receivables from customers: Primarily represents margin loans to prime and retail brokerage customers which are included in accrued interest and accounts receivable on the Consolidated balance sheets. Linda B. Bammann 4.5 Retired Deputy Head of Risk Management Board of Directors 313 JPMorgan Chase & Co./2014 Annual Report Washington Mutual transaction: On September 25, 2008, JPMorgan Chase acquired certain of the assets of the banking operations of Washington Mutual Bank ("Washington Mutual") from the FDIC. Warehouse loans: Consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets. Value-at-risk ("VaR"): A measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment. U.S. Treasury: U.S. Department of the Treasury. U.S.government-sponsored enterprise obligations: Obligations of agencies originally established or chartered by the U.S. government to serve public purposes as specified by the U.S. Congress; these obligations are not explicitly guaranteed as to the timely payment of principal and interest by the full faith and credit of the U.S. government. U.S. GAAP: Accounting principles generally accepted in the U.S. Unaudited: Financial statements and information that have not been subjected to auditing procedures sufficient to permit an independent certified public accountant to express an opinion. Troubled debt restructuring (“TDR”): A TDR is deemed to occur when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty. Real estate investment trust ("REIT"): A special purpose investment vehicle that provides investors with the ability to participate directly in the ownership or financing of real- estate related assets by pooling their capital to purchase and manage income property (i.e., equity REIT) and/or mortgage loans (i.e., mortgage REIT). REITS can be publicly- or privately-held and they also qualify for certain favorable tax considerations. Trade-date and settlement-date: For financial instruments, the trade-date is the date that an order to purchase, sell or otherwise acquire an instrument is executed in the market. The trade-date may differ from the settlement-date, which is the date on which the actual transfer of a financial instrument between two parties is executed. The amount of time that passes between the trade-date and the settlement-date differs depending on the financial instrument. For repurchases under the common equity repurchase program, except where the trade-date is specified, the amounts disclosed are presented on a settlement-date basis. In the Capital Management section on pages 146-155, and where otherwise specified, repurchases under the common equity repurchase program are presented on a trade-date basis because the trade-date is used to calculate the Firm's regulatory capital. Suspended foreclosures: Loans referred to foreclosure where formal foreclosure proceedings have started but are currently on hold, which could be due to bankruptcy or loss mitigation. Includes both judicial and non-judicial states. Structured notes: Structured notes are predominantly financial instruments containing embedded derivatives. Where present, the embedded derivative is the primary driver of risk. Short sale: A short sale is a sale of real estate in which proceeds from selling the underlying property are less than the amount owed the Firm under the terms of the related mortgage and the related lien is released upon receipt of such proceeds. Seed capital: Initial JPMorgan capital invested in products, such as mutual funds, with the intention of ensuring the fund is of sufficient size to represent a viable offering to clients, enabling pricing of its shares, and allowing the manager to develop a track record. After these goals are achieved, the intent is to remove the Firm's capital from the investment. banking products (i.e., business loans, letters of credit, deposit accounts, Chase Paymentech, etc.) and mortgage products to existing and new clients. Glossary of Terms JPMorgan Chase & Co./2014 Annual Report Sales specialists: Retail branch office and field personnel, including relationship managers and loan officers, who specialize in marketing and sales of various business Risk-weighted assets ("RWA"): Risk-weighted assets consist of on- and off-balance sheet assets that are assigned to one of several broad risk categories and weighted by factors representing their risk and potential for default. On-balance sheet assets are risk-weighted based on the perceived credit risk associated with the obligor or counterparty, the nature of any collateral, and the guarantor, if any. Off-balance sheet assets such as lending-related commitments, guarantees, derivatives and other applicable off-balance sheet positions are risk-weighted by multiplying the contractual amount by the appropriate credit conversion factor to determine the on-balance sheet credit equivalent amount, which is then risk-weighted based on the same factors used for on-balance sheet assets. Risk-weighted assets also incorporate a measure for market risk related to applicable trading assets-debt and equity instruments, and foreign exchange and commodity derivatives. The resulting risk-weighted values for each of the risk categories are then aggregated to determine total risk-weighted assets. Revenue wallet: Proportion of fee revenues based on estimates of investment banking fees generated across the industry (i.e. the revenue wallet) from investment banking transactions in M&A, equity and debt underwriting, and loan syndications. Source: Dealogic, a third party provider of investment banking competitive analysis and volume- based league tables for the above noted industry products. Retained loans: Loans that are held-for-investment (i.e. excludes loans held-for-sale and loans at fair value). Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments. Taxable-equivalent basis: In presenting managed results, the total net revenue for each of the business segments and the Firm is presented on a tax-equivalent basis. Accordingly, revenue from investments that receive tax credits and tax- exempt securities is presented in the managed results on a basis comparable to taxable investments and securities; the corresponding income tax impact related to tax-exempt items is recorded within income tax expense. Investor Relations 314 JPMorgan Chase & Co./2014 Annual Report All wholesale nonaccrual loans Impaired loan: Impaired loans are loans measured at amortized cost, for which it is probable that the Firm will be unable to collect all amounts due, including principal and interest, according to the contractual terms of the agreement. Impaired loans include the following: Home equity - junior lien: Represents loans and commitments where JPMorgan Chase holds a security interest that is subordinate in rank to other liens. Home equity-senior lien: Represents loans and commitments where JPMorgan Chase holds the first security interest on the property. Headcount-related expense: Includes salary and benefits (excluding performance-based incentives), and other noncompensation costs related to employees. G7 government bonds: Bonds issued by the government of one of the G7 nations. Group of Seven (“G7”) nations: Countries in the G7 are Canada, France, Germany, Italy, Japan, the U.K. and the U.S. Forward points: Represents the interest rate differential between two currencies, which is either added to or subtracted from the current exchange rate (i.e., “spot rate”) to determine the forward exchange rate. Glossary of Terms • • 309 FICO score: A measure of consumer credit risk provided by credit bureaus, typically produced from statistical models by Fair Isaac Corporation utilizing data collected by the credit bureaus. Exchange-traded derivatives: Derivative contracts that are executed on an exchange and settled via a central clearing house. Deposit margin/deposit spread: Represents net interest income expressed as a percentage of average deposits. Distributed denial-of-service attack: The use of a large number of remote computer systems to electronically send a high volume of traffic to a target website to create a service outage at the target. This is a form of cyberattack. CUSIP number: A CUSIP (i.e., Committee on Uniform Securities Identification Procedures) number consists of nine characters (including letters and numbers) that uniquely identify a company or issuer and the type of security and is assigned by the American Bankers Association and operated by Standard & Poor's. This system facilitates the clearing and settlement process of securities. A similar system is used to identify non-U.S. securities (CUSIP International Numbering System). Credit derivatives: Financial instruments whose value is derived from the credit risk associated with the debt of a third party issuer (the reference entity) which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Upon the occurrence of a credit event by the reference entity, which may include, among other events, the bankruptcy or failure to pay its obligations, or certain restructurings of the debt of the reference entity, neither party has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value at the time of settling the credit derivative contract. The determination as to whether a credit event has occurred is generally made by the relevant International Swaps and Derivatives Association ("ISDA") Determinations Committee. Active online customers: Users of all internet browsers and mobile platforms who have logged in within the past 90 days. Active mobile customers: Users of all mobile platforms, which include: SMS, mobile smartphone and tablet, who have logged in within the past 90 days. Allowance for loan losses to total loans: Represents period-end allowance for loan losses divided by retained loans. Alternative assets - The following types of assets constitute alternative investments - hedge funds, currency, real estate, private equity and other investment funds designed to focus on nontraditional strategies. Assets under management: Represent assets actively managed by AM on behalf of its Private Banking, Institutional and Retail clients. Includes "Committed capital not Called," on which AM earns fees. Beneficial interests issued by consolidated VIES: Represents the interest of third-party holders of debt, equity securities, or other obligations, issued by VIES that JPMorgan Chase consolidates. All TDRS (both wholesale and consumer), including ones that have returned to accrual status Benefit obligation: Refers to the projected benefit obligation for pension plans and the accumulated postretirement benefit obligation for OPEB plans. Central counterparty ("CCP"): A CCP is a clearing house that interposes itself between counterparties to contracts traded in one or more financial markets, becoming the buyer to every seller and the seller to every buyer and thereby ensuring the future performance of open contracts. A CCP becomes counterparty to trades with market participants through novation, an open offer system, or another legally binding arrangement. Client advisors: Investment product specialists, including private client advisors, financial advisors, financial advisor associates, senior financial advisors, independent financial advisors and financial advisor associate trainees, who advise clients on investment options, including annuities, mutual funds, stock trading services, etc., sold by the Firm or by third-party vendors through retail branches, Chase Private Client locations and other channels. N/A: Data is not applicable or available for the period presented. Client deposits and other third party liabilities: Deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased and securities loaned or sold under repurchase agreements) as part of client cash management programs. Client investment managed accounts: Assets actively managed by Chase Wealth Management on behalf of clients. The percentage of managed accounts is calculated by dividing managed account assets by total client investment assets. Credit cycle: A period of time over which credit quality improves, deteriorates and then improves again (or vice versa). The duration of a credit cycle can vary from a couple of years to several years. Chase LiquidSM cards: Refers to a prepaid, reloadable card product. Interchange income: A fee paid to a credit card issuer in the clearing and settlement of a sales or cash advance transaction. Client assets: Represent assets under management as well as custody, brokerage, administration and deposit accounts. Investment-grade: An indication of credit quality based on JPMorgan Chase's internal risk assessment system. "Investment grade" generally represents a risk profile similar to a rating of a "BBB-"/"Baa3" or better, as defined by independent rating agencies. The option ARM real estate loan product is an adjustable- rate mortgage loan that provides the borrower with the option each month to make a fully amortizing, interest-only or minimum payment. The minimum payment on an option ARM loan is based on the interest rate charged during the introductory period. This introductory rate is usually significantly below the fully indexed rate. The fully indexed rate is calculated using an index rate plus a margin. Once the introductory period ends, the contractual interest rate charged on the loan increases to the fully indexed rate and adjusts monthly to reflect movements in the index. The minimum payment is typically insufficient to cover interest accrued in the prior month, and any unpaid interest is deferred and added to the principal balance of the loan. Option ARM loans are subject to payment recast, which converts the loan to a variable-rate fully amortizing loan upon meeting specified loan balance and anniversary date triggers. Prime Prime mortgage loans are made to borrowers with good credit records and a monthly income at least three to four times greater than their monthly housing expense (mortgage payments plus taxes and other debt payments). These borrowers provide full documentation and generally have reliable payment histories. Subprime Subprime loans are loans to customers with one or more high risk characteristics, including but not limited to: (i) unreliable or poor payment histories; (ii) a high LTV ratio of greater than 80% (without borrower-paid mortgage insurance); (iii) a high debt-to-income ratio; (iv) an occupancy type for the loan is other than the borrower's primary residence; or (v) a history of delinquencies or late payments on the loan. Senior Country Officers Emilio Saracho, Deputy CEO Martin G. Marron Daniel E. Pinto Nicolas Aguzin Latin America/Canada Europe/Middle East/Africa Asia Pacific Regional Chief Executive Officers Asia Pacific Option ARMS Glossary of Terms Multi-asset: Any fund or account that allocates assets under management to more than one asset class. 310 LLC: Limited Liability Company. JPMorgan Chase & Co./2014 Annual Report Loan-to-value ("LTV") ratio: For residential real estate loans, the relationship, expressed as a percentage, between the principal amount of a loan and the appraised value of the collateral (i.e., residential real estate) securing the loan. Origination date LTV ratio The LTV ratio at the origination date of the loan. Origination date LTV ratios are calculated based on the actual appraised values of collateral (i.e., loan-level data) at the origination date. An estimate of the LTV as of a certain date. The current estimated LTV ratios are calculated using estimated collateral values derived from a nationally recognized home price index measured at the metropolitan statistical area ("MSA") level. These MSA-level home price indices comprise actual data to the extent available and forecasted data where actual data is not available. As a result, the estimated collateral values used to calculate these ratios do not represent actual appraised loan-level collateral values; as such, the resulting LTV ratios are necessarily imprecise and should therefore be viewed as estimates. Combined LTV ratio Current estimated LTV ratio Master netting agreement: An agreement between two counterparties who have multiple contracts with each other that provides for the net settlement of all contracts, as well as cash collateral, through a single payment, in a single currency, in the event of default on or termination of any one contract. Mortgage origination channels: Retail - Borrowers who buy or refinance a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties. Correspondent - Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm. Mortgage product types: Alt-A Alt-A loans are generally higher in credit quality than subprime loans but have characteristics that would disqualify the borrower from a traditional prime loan. Alt-A lending characteristics may include one or more of the following: (i) limited documentation; (ii) a high combined loan-to-value (“CLTV”) ratio; (iii) loans secured by non- owner occupied properties; or (iv) a debt-to-income ratio above normal limits. A substantial proportion of the Firm's Alt-A loans are those where a borrower does not provide complete documentation of his or her assets or the amount or source of his or her income. The LTV ratio considering all available lien positions, as well as unused lines, related to the property. Combined LTV ratios are used for junior lien home equity products. Managed basis: A non-GAAP presentation of financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management uses this non- GAAP financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors. 31 The entire Operating Committee gets involved in compensation - it is not done in a back room. One way we make sure we are fair and just with compensation is that the entire Operating Committee spends a substantial amount of time reviewing the compensation of our top 500 people – this way, we have We still believe deeply in share ownership. We would like all our senior managers to have a large portion of their net worth in the company. We believe this fosters partner- ship. While some make the argument that it causes excessive risk taking – we disagree. The first people to lose all of their money if a company fails are the shareholders and the management team. We want your manage- ment team to be good stewards of your capital and to treat it as they would their own. It is formulaic compensation plans, where people are paid solely on financial performance, that can cause undue risky and bad behavior. We need to operate like a partnership. If, for example, a company's largest, and perhaps most important, business unit is under enormous stress and strain, unlikely to earn money regardless of who is in charge, a manager might ask his or her best leader to take on the job of running that business. This may be the toughest job in the company, one that will take years to work through before the ship has been righted. When the manager asks a leader to take on the respon- sibility, she quite appropriately will want to know whether she will be supported in the toughest of times: "Will you make sure the organization doesn't desert me?" "Will you stop the politics of people using my unit's poor performance against me?" "Will you compensate me fairly?" My answer to these questions would be yes. And as long as I thought she was doing the job well, I would want to pay her like our best leaders, profits aside. Conversely, we all know that a rising tide lifts all boats. When that's the case, paying that leader too much possibly is the worst thing one can do - because it teaches people the wrong lesson. • We always have looked at financial perfor- mance as a critical factor, but not the only factor, in pay-for-performance. We have formulas (which always have been prop- erly charged for capital usage) for how we accrue compensation, but we do not pay it out in a formulaic way to anyone. Finan- cial performance alone is not a compre- hensive picture of performance. Broader contributions are important, like qualita- tive skills such as leadership attributes, character and integrity, and management ability. This also includes recruiting, coaching and training, building better systems and fostering innovation, just to name a few. Compensation alone is not enough, and one should not confuse good compensation with good morale. Getting compensation right is crit- ical - everyone wants to feel they are being paid fairly, and most people have other alternatives. But proper compensation alone is not enough. I have seen many companies try to make up for politics, bureaucracy and low morale with high compensation – it does not work. When a company has been doing poorly, or treats its customers badly, the company should expect low morale. What employees want to see is that the company faces its issues, reduces politics and bureaucracy, and improves customer service and satisfaction. Maintaining a corporate culture where the right people are promoted and everyone is treated with respect is as important as compensation. Then morale will improve, and employees will be proud of where they work every day. We also have invoked comprehensive clawbacks of previously granted awards and/or repayment of previously vested awards when we thought it was appro- priate. In 2014 alone, more than 200 employees had compensation reduced for risk- and control-related events. Impor- tantly, many more than that were termi- nated for poor performance or ethical lapses during the course of the year. 37 - V. A STRONG CORPORATE CULTURE We treat all of our people fairly. While we generally talk about compensation for the most senior managers, the compensation levels of our entire employee population are fairly similar to that of the U.S. popula- tion's household income distribution. We invest a significant amount of time and money to ensure that all of our employees are properly compensated. We still have a defined benefit pension plan for most of our employees that provides a fixed income upon retirement to supplement Social Security and any other savings they have. We also provide a 401(k) plan with matching dollars. In addition, we have excel- lent healthcare plans that incentivize people to take care of themselves. For example, premiums are lower if an employee gets an annual physical examination or stops smoking. We also subsidize these health- care plans more for lower paid employees (at 90%) versus our higher paid employees (who are at 50%). And each year, we are recognized as a great place to work by various groups, including Working Mother 100 Best Companies, Top 100 Military Friendly Employers by G.I. Jobs magazine and Best Employers for Healthy Lifestyles by the National Business Group on Health, among many others. tion - not just up. We want to have the best people, and competi- tive compensation is critical. We must continue to pay our people properly, competitively and well for doing a good job. It is imperative at JPMorgan Chase that we continue to attract and retain the best. • We virtually have no private “deals" or multi-year contracts for senior management. As we centralize all risk functions, we also must be certain that line of business CEOS remain empowered to manage their business end to end We always have tried to be very thoughtful about which functions are centralized or decentralized at the company. We always have centralized functions that can create huge economies of scale like data centers or utilities that are used by the entire company (like general ledgers and payroll) or critical control functions (like Corporate Legal, firmwide accounting policies, etc.). We try to decentralize where we can and when it makes sense to do so. For example, while a lot of finance functions reside at Corpo- rate (like accounting policy), some finance people are devoted to only one line of business, so we keep them within that line of business. We do this to provide direct accountability, speed up decision making and minimize bureaucracy. In the new world, in order to improve the consistency of controls, regulators have demanded that most risk and control func- tions be centralized, including Risk, Compli- ance, Finance, Oversight & Control, Audit and Legal. In doing this, we have given huge amounts of additional authority to functions at our corporate headquarters. Corporate headquarters can sometimes forget that it exists only because there is a banker in front of a client somewhere. The Home Depot, one of America's great companies, does not call its corporate headquarters the corporate head- quarters - it's called Store Support Center to remind employees every day why they are there: to support the stores and the clients. This still remains true at JPMorgan Chase - we at Corporate would not be here if we didn't have our bankers in front of clients. We need to work hard to get the best of both centralization and decentralization. And we need to manage Corporate so the line of busi- ness CEOs and management teams are fully responsible and empowered to manage their businesses. Centralization should not mean demoralizing bureaucracy or slowing down services as multiple committees and layers 38 internal justice, we can review someone's total performance across all measures, and we can understand how a manager manages up, down and across the organiza- V. A STRONG CORPORATE CULTURE • We also developed a pilot program within our Corporate & Investment Bank in Europe, the Middle East and Africa on How We Do Business, which includes focus groups and other efforts to analyze cultural themes and address any concerns around conduct and behavior. This year, we have taken the learnings from that pilot and will be rolling them out in a global, firmwide Culture and Conduct Program. • We do not pay bonuses for completing a merger, which we regard as part of the job. (When a merger has proved successful, compensation might go up.) CULTURE We want to be a standard-bearer in the industry when it comes to meeting the heightened standards demanded by our regu- lators and not just because it's required but because we think it's the right thing to do for our shareholders, clients, employees and communities. And we want to do this across all measures - from our controls to board governance, the cultivating of a strong culture and how we are fighting cyber attacks to how we treat our clients. It starts at the top - with the Board of Directors. Your Board is fully engaged in all critical matters The entire Board is fully engaged in the affairs of the company. Board members are fully engaged in the company, from setting the agenda of the Board meetings to reviewing strategy and demanding strong controls to determining CEO compensation and succession planning. Board members also are increasingly engaged in regulatory and shareholder affairs. Several of the Board members meet regularly with our key regulators and major shareholders. Management succession planning is a priority of the Board. Regarding succession planning, the Board always must be prepared for the "hit-by-the-bus" scenario (which, of course, is not my preference), but ongoing succes- sion planning for the medium and long term is the highest priority of the Board. Impor- tantly, our Board members have complete access to and relationships with the key senior people and continually interact with them, both formally and informally. Both the Board members and I believe that, under all scenarios, this company has several capable potential successors. The full Board meets without the CEO at every Board meeting. Going way back to Bank One's Board more than a decade ago and before it was mandated, the Board would meet without the CEO (that's me) because we all thought it was best for Board members to have an open conversation about the CEO and the company without feeling any pres- sure. The Board continues that practice today. New rules mandate that directors meet at least once a year without the CEO – yet our Board does so at every Board meeting; i.e., eight times a year. And usually at the end of the session, the Lead Director comes to see me to give feedback and guidance about what the Board is thinking and what it wants. We have a strong corporate culture - but we must continuously strengthen it JPMorgan Chase has served its shareholders, customers and communities with distinc- tion for more than 200 years. Since we were founded, our company has been guided by a simple principle that perhaps was best artic- ulated by J.P. Morgan, Jr., in 1933, when he said: "I should state that at all times, the idea of doing only first-class business, and that in a first-class way, has been before our minds." We continue to strive to meet that principle. Acknowledging mistakes - and learning from them - is part of the fabric of this company. We also recognize that we have made a number of mistakes some of them quite painful and costly over the last several years. One of the things we learned was that we needed to redouble our efforts around culture - not reinvent our culture but recommit to it and ensure that it is an enduring strength of this institution. While we have done an extensive amount of work over the past year and a half to make sure we get this right, we know that it can't be a one-time effort. It's like keeping physically fit - you can't get in shape and expect to stay that way if you stop exercising. 35 36 V. A STRONG CORPORATE CULTURE We will continuously reinforce our business principles. Back in July 2004 at the close of the JPMorgan Chase and Bank One merger, we sent a small blue book to all employees outlining the capabilities of the combined firm, as well as our mission and business principles. While much has changed over the past decade, our commitment to these principles remains the same. In July 2014, we marked the 10-year anniversary of JPMorgan Chase and Bank One coming together to form this exceptional company. It was fitting that on this special occasion, we rededicated ourselves to those same business principles by distributing the rearticulated business principles on How We Do Business to every person in the company. These core princi- ples (which are written in plain English and include lots of specific examples) describe how we want to conduct business, and they will continue to guide us as we move forward. What we are doing differently today is that we are taking substantial actions to continu- ously inculcate our employees and our leader- ship on these principles: • We want to make the How We Do Busi- ness principles part of every major conver- sation at the company – from the hiring, onboarding and training of new recruits to town halls and management meetings. • We conduct a substantial amount of ongoing training and certification, from the Code of Conduct for all employees to the Code of Ethics for Finance Profes- sionals that applies to the CEO, Chief Financial Officer, Controller and all profes- sionals of the firm worldwide serving in a finance, accounting, corporate treasury, tax or investor relations role. • We have enhanced our leadership training. We have thousands of educa- tional programs, and we have consistently trained the top several hundred people on leadership. But we did not train people when they became first-time managers or, importantly, managers of managers. This will be another opportunity to drive home our How We Do Business principles. The heart of this training provides the chance to teach our leadership how to do the right thing - not the easy thing – and to continually reinforce the principle of treating others in the way you would like to be treated. These initiatives will make us a better bad company. We hope they will reduce any behavior. No human endeavor can ever be perfect, but we are hopeful that as incidences of bad behavior decline and as management's responses to bad behavior are vigorous, governments and regulators will appreciate the intensity of our efforts. Compensation has been consistent and fair and is awarded with proper pay-for- performance Our long-term success depends on the talents of our employees. And our firm's compensa- tion system plays a significant role in our ability to attract, retain and motivate the highest quality workforce. We design our compensation program to encompass best practices, support our business objectives and enhance shareholder value. For example: • We do not have change-of-control agree- ments, special executive retirement plans, golden parachutes or things like special severance packages for senior executives. Our efforts around culture and conduct are substantial and include the following: - V. WE HAVE A FULLY ENGAGED BOARD, AN EXCEPTIONAL MANAGEMENT TEAM AND A STRONG CORPORATE Non-bank competitors are increasingly beginning to do basic lending in consumer, small business and middle market. In middle market syndicated lending, their share recently has increased from 3% a few years ago to 5% today, and many people esti- mate that it will continue to increase over the years to come. There is nothing wrong with having competitors, including non- bank competitors. However, they will act differently from banks in the next stressed environment. I will write about this later in this section when we go through a thought exercise of the next crisis. 4. Investing directly at the Fed for a 3. Buying repos, which are collateralized by Treasuries. 2. Buying money market funds, which own Treasuries. 1. Buying Treasuries directly. 30 • Boards and regulators are far more engaged. Transparency to investors is far higher. • Many standardized derivatives are moving to clearinghouses. Many exotic and complex products are gone. Highly liquid assets held by banks prob- ably are much higher than ever before. Capital levels are far higher today than before the crisis and, by some measures, higher than they have ever been. For example, a very basic measure of capital, going back around 100 years, was a simple ratio of equity to assets. In the last six years, it's back to high numbers not seen since the late 1930s. • • • • Each individual bank is safer than before, and the banking sector overall is stronger and sounder because, among other things: limited set of investors (government- sponsored enterprises, money funds). 5. Purchasing credit instruments like commercial paper. Most important, we will enter the next crisis with a banking system that is stronger than it has ever been Buyers of credit (loans, secured loans, underwriting and investments) will be more reluctant to extend credit • In a crisis, clients also draw down revolvers (for JPMorgan Chase alone, this peaked at approximately $20 billion at one point in 2009) - sometimes because they want to be conservative and have cash on hand and sometimes because they need the money. As clients draw down revolvers, risk-weighted assets go up, as will the capital needed to support the revolver. In addition, under the advanced Basel rules, we calculate that capital requirements can go up more than 15% because, in a crisis, assets are calculated to be even riskier. This certainly is very procyclical and would force banks to hoard capital. - 34 བ་ Fundamentally, as long as the economy is not collapsing, financial markets generally recover. Whatever the turn of events, JPMorgan Chase will have the capability to play its role in supporting clients and communities in the countries in which we operate. In addition, regulators can improve the liquidity rules to allow banks to provide liquidity on a more "graduated" basis against more types of assets and give more flexibility on the "margin" than is required. That is, they can give themselves both gas and brakes; i.e., change liquidity rules to fit the environment. In addition, we should try to eliminate procy- clical rules, which can exacerbate a crisis. Banks may be less able to act positively in the next crisis, but they also are far stronger and unlikely, in our opinion, to create the next crisis. Many other actors in the financial system, from hedge funds to long-term inves- tors, including corporations and large money managers, will, at some point, step in and buy assets. The government, of course, always is able to step in and play an important role. But the American financial markets and, more important, the American economy generally have been extraordinarily resilient The items mentioned above (low inventory, reluctance to extend credit, etc.) make it more likely that a crisis will cause more volatile market movements with a rapid decline in valuations even in what are very liquid markets. It will be harder for banks either as lenders or market-makers to "stand against the tide." The markets in general could be more volatile - this could lead to a more rapid reduction of valuations our long-term relationship with them. • It is my belief that in a crisis environ- ment, non-bank lenders will not continue rolling over loans or extending new credit except at exorbitant prices that take advantage of the crisis situation. On the other hand, banks continued to lend at fair prices in the last crisis because of the long-term and total relationship involved. Banks knew they had to lend freely because effectively they are the "lender of last resort" to their clients as the Federal Reserve is to the banks. This is a critical point: JPMorgan Chase and most other banks understood their vital role in actively lending to clients. In 2008 and 2009, JPMorgan Chase rolled over more than $260 billion of loans and credit facili- ties to small businesses, middle market companies and large companies, in addition to $18 billion for states and municipalities, hospitals and nonprofits. We rolled over these capital and lending commitments to support our clients and always maintained fair (and not rapacious) pricing, reflecting In the last crisis, banks underwrote (for other banks) $110 billion of stock issu- ance through rights offerings. Banks might be reluctant to do this again because it utilizes precious capital and requires more liquidity. • IV. SOLID STRATEGY AND FUTURE OUTLOOK 33 • In the last crisis, some healthy banks used their investment portfolios to buy and hold securities or loans. In the next crisis, banks will not be able to do that because buying most types of securities or loans would increase their RWA and reduce their liquidity. • In addition, banks may have a decrease in capital because new regulatory capital rules require losses on investment secu- rities to reduce regulatory capital. This would be particularly true if interest rates were rising in the next crisis, which cannot be ruled out. (Typically, Treasury yields drop dramatically in a crisis, and that possibly could happen in this case, too, especially as they would be in short supply. But, again, one cannot rely on this.) • In the crisis, many banks lent against various forms of good collateral (but not necessarily the highest quality collateral) to help clients create liquidity and navi- gate through the crisis. The collateral often came with significant haircuts and was of the type that banks thought they easily could risk-manage, and, for the most part, they did. In the last crisis, JPMorgan Chase did tens of billions of this type of lending. In the next crisis, banks will have a hard time increasing this type of credit because it will require capital and more liquidity. In the rest of this section, we will look at how the table is set - what is going on that is the same or different than in the past. Later in this section, we will speculate on what might happen differently if we enter a new crisis. • Both consumer and commercial loans are underwritten to better standards than before the crisis. There are many new rules, and, in conjunc- tion with current monetary policy, they already are having a large effect on money markets and liquidity in the marketplace. One famous scientist once said, “A Rule of Three (ART): A statistical specification with more than three explanatory variables is meaningless." Simply put, it is impossible to figure out the cumulative effect of all these It sometimes is productive to conduct a thought exercise – in effect trying to re-enact a "run on the market" but, in this case, applying the new rules to see what effect they might have. Even though we must necessarily be prepared for a crisis at all times, we hope a real crisis is many years down the road. And in the United States, we would be entering the crisis with a banking system that is far stronger than in the past, which, on its own, could reduce the probability and severity of the next crisis. We are not going to guess at the potential cause of the crisis, but we will assume that, as usual, we will have the normal "run-on-the-market" type of behavior by inves- tors. So let's now turn to look at how a crisis might affect the markets in the new world. - And now, a thought exercise of what might be different in the next crisis While crises look different, the anatomy of how they play out does have common threads. When a crisis starts, investors try to protect themselves. First, they sell the assets they believe are at the root of the problem. Second, they generally look to put more of their money in safe havens, commonly selling riskier assets like credit and equities and buying safer assets by putting deposits in strong banks, buying Treasuries or purchasing very safe money market funds. Often at one point in a crisis, investors can sell only less risky assets if they need to raise cash because, virtually, there may be no market for the riskier ones. These investors include individuals, corporations, mutual funds, pension plans, hedge funds – pretty much everyone - each individually doing the right thing for themselves but, collectively, creating the market disruption that we've witnessed before. This is the “run-on-the-market" phenomenon that you saw in the last crisis. The trigger to the next crisis will not be the same as the trigger to the last one - but there will be another crisis. Triggering events could be geopolitical (the 1973 Middle East crisis), a recession where the Fed rapidly increases interest rates (the 1980-1982 reces- sion), a commodities price collapse (oil in the late 1980s), the commercial real estate crisis (in the early 1990s), the Asian crisis (in 1997), so-called "bubbles" (the 2000 Internet bubble and the 2008 mortgage/housing bubble), etc. While the past crises had different roots (you could spend a lot of time arguing the degree to which geopolitical, economic or purely financial factors caused each crisis), they generally had a strong effect across the financial markets. Some things never change - there will be another crisis, and its impact will be felt by the financial markets The good news is that almost no one was significantly hurt by this, which does show good resilience in the system. But this happened in what we still would consider a fairly benign environment. If it were to happen in a stressed environment, it could have far worse consequences. IV. SOLID STRATEGY AND FUTURE OUTLOOK changes even in a benign environment. But what is far more important is what the effect of these changes might be if we enter a stressed environment. As a risk policy matter, we need to make the assumption that there will be unpredictable and unintended conse- quences sometimes these are to good effect, but what we need to worry about are those that have a potentially bad effect. course, Recent activity in the Treasury markets and the currency markets is a warning shot across the bow Treasury markets were quite turbulent in the spring and summer of 2013, when the Fed hinted that it soon would slow its asset purchases. Then on one day, October 15, 2014, Treasury securities moved 40 basis points, statistically 7 to 8 standard deviations - an unprecedented move - an event that is supposed to happen only once in every 3 billion years or so (the Treasury market has only been around for 200 years or so - of this should make you question statis- tics to begin with). Some currencies recently have had similar large moves. Importantly, Treasuries and major country currencies are considered the most standardized and liquid financial instruments in the world. Inventories are lower - not because of one new rule but because of the multiple new rules that affect market-making, including far higher capital and liquidity requirements and the pending implementation of the Volcker Rule. There are other potential rules, which also may be adding to this phenomenon. For example, post-trade transparency makes it harder to do sizable trades since the whole world will know one's position, in short order. Some investors take comfort in the fact that spreads (i.e., the price between bid and ask) have remained rather low and healthy. But market depth is far lower than it was, and we believe that is a precursor of liquidity. For example, the market depth of 10-year Trea- suries (defined as the average size of the best three bids and offers) today is $125 million, down from $500 million at its peak in 2007. The likely explanation for the lower depth in almost all bond markets is that inventories of market-makers' positions are dramati- cally lower than in the past. For instance, the total inventory of Treasuries readily avail- able to market-makers today is $1.7 trillion, down from $2.7 trillion at its peak in 2007. Meanwhile, the Treasury market is $12.5 tril- lion; it was $4.4 trillion in 2007. The trend in dealer positions of corporate bonds is similar. Dealer positions in corporate securi- ties are down by about 75% from their 2007 peak, while the amount of corporate bonds outstanding has grown by 50% since then. Liquidity in the marketplace is of value to both issuers of securities and investors in securities. For issuers, it reduces their cost of issuance, and for investors, it reduces their cost when they buy or sell. Liquidity can be even more important in a stressed time because investors need to sell quickly, and without liquidity, prices can gap, fear can grow and illiquidity can quickly spread - even in supposedly the most liquid markets. There already is far less liquidity in the general marketplace: why this is important to issuers and investors IV. SOLID STRATEGY AND FUTURE OUTLOOK But many things will be different - for example, there will be far more risk residing in the central clearinghouses, and non-bank competitors will have become bigger lenders in the marketplace Clearinghouses will be the repository of far more risk than they were in the last crisis because more derivatives will be cleared in central clearinghouses. It is important to remember that clearinghouses consoli- date - but don't necessarily eliminate – risk. That risk, however, is mitigated by proper margining and collateral. We have long main- tained that it is important to stress test central clearinghouses in a similar way that banks are stress tested to make sure the central clear- inghouses' capital and resources are sufficient for a highly stressed environment. Clearing- houses are a good thing but not if they are a point of failure in the next crisis. The money markets (deposits, repos, short-term Treasuries) will behave differently in the next crisis • Banks are required to hold liquid assets against 100% of potential cash outflows in a crisis. Liquid assets essentially are cash held at central banks, Treasuries and agency mortgage-backed securities. Outflows are an estimate of how much cash would leave the bank in the first 30 days of a crisis. This would include things like deposit outflows, depending on the type of deposit, and revolver take- downs, depending primarily on the type of borrower. In my opinion, banks and their board of directors will be very reluc- tant to allow a liquidity coverage ratio below 100% - even if the regulators say it is okay. And, in particular, no bank will want to be the first institution to report a liquidity coverage ratio below 100% for fear of looking weak. • In a crisis, weak banks lose deposits, while strong banks usually gain them. In 2008, JPMorgan Chase's deposits went up more than $100 billion. It is unlikely that we would want to accept new deposits the next time around because they would be considered non-operating deposits (short term in nature) and would require valu- able capital under both the supplementary leverage ratio and G-SIB. 31 IV. SOLID STRATEGY AND FUTURE OUTLOOK The banking system is far safer than it has been in the past, but we need to be mindful of the consequences of the myriad new regulations and current monetary policy on the money markets and liquidity in the marketplace - particularly if we enter a highly stressed environment 32 It is critical that government and business and regulators collaborate effectively and in real time. Cybersecurity is an area where government and business have been working well together, but there is much more to be done. And if it is not done in a concerted way, we all will pay a terrible price. Matt Zames describes on page 40 some of the efforts we are making on cyber. What I want to emphasize to our shareholders is the absolute, critical and immediate need to combat cybersecurity threats and the related issues of fighting fraud and protecting privacy. In these areas, we will do whatever it takes to protect the company and its clients. Regarding privacy, I do not believe that most people fully understand what no longer is private and how their information is being bought, sold and used. As a bank, we are appropriately restricted in how we can use our data, but we have found many exam- ples of our data being misused by a third party. We are going to be very aggressive in limiting and controlling how third parties can use JPMorgan Chase data. Cybersecurity, fraud and privacy need intensive investment on the part of your entire company, and we must do it in collaboration with the government and regulators 29 Rest assured, we analyze all of our competi- tors in excruciating detail - so we can learn what they are doing and develop our own strategies accordingly. free riding is the only thing that makes their competition possible. Having said that, we need to acknowledge our own flaws. We need to build a real-time system that prop- erly charges participants for usage, allows for good customer service, and minimizes fraud and bad behavior. Some payments systems, particularly the ACH system controlled by NACHA, cannot function in real time and, worse, are continu- ously misused by free riders on the system. There is a true cost to allowing people to move money. For example, it costs retailers 50-70 basis points to use cash (due to preventing fraud and providing security, etc.). And retailers often will pay 1% to an intermediary to guarantee that a check is good. A guaranteed check essentially is the same as a debit card transaction for which they want to pay 0%. For some competi- tors, IV. SOLID STRATEGY AND FUTURE OUTLOOK Competitors are coming in the payments area. You all have read about Bitcoin, merchants building their own networks, PayPal and PayPal look-alikes. Payments are a critical business for us and we are quite good at it. But there is much for us to learn in terms of real-time systems, better encryption tech- niques, and reduction of costs and “pain points" for customers. - Silicon Valley is coming. There are hundreds of startups with a lot of brains and money working on various alternatives to tradi- tional banking. The ones you read about most are in the lending business, whereby the firms can lend to individuals and small businesses very quickly and - these enti- ties believe - effectively by using Big Data to enhance credit underwriting. They are very good at reducing the “pain points” in that they can make loans in minutes, which might take banks weeks. We are going to work hard to make our services as seam- less and competitive as theirs. And we also are completely comfortable with partnering where it makes sense. Large banks outside the United States are coming. In terms of profitability, the top two Chinese banks are almost twice our size. Thirty years ago, Industrial and Commercial Bank of China operated in only a handful of countries, but it now has branches or subsidiaries in more than 50 countries. It has a huge home market and a strategic reason to follow the large, rapidly growing global Chinese multinationals overseas. It may take 10 years, but we'd be foolish to discount their ambition and resources. We're also seeing world-class banks emerge and grow in places like India and Brazil, and Japanese and Cana- dian banks are coming on strong, too. Many of these banks are supported in their expan- sionary efforts by their government and will not need to live by some of the same rules that we in the United States must adhere to, including capital requirements. We welcome the competition, but we are worried that an uneven playing field may hamper us many years from now. There always will be new emerging competitors that we need to keep an eye on New competitors always will be emerging - and that is even truer today because of new technologies and large changes in regula- tions. The combination of these factors will have a lot of people looking to compete with banks because they have fewer capital and regulatory constraints and fewer legacy systems. We also have a healthy fear of the potential effects of an uneven playing field, which may be developing. Below are some areas that we are keeping an eye on. Big, fast data. We continue to leverage the data generated across JPMorgan Chase, as well as data that we purchase to create intel- ligent solutions that support our internal activities and allow us to provide value and insights to our clients. For example, we are monitoring our credit card and treasury services transactions to catch fraudulent activities before they impact our clients, we are helping our clients mitigate costs by opti- mizing the collateral they post in support of derivatives contracts, and we are highlighting insights to our merchant acquiring and co-brand partners. • In a crisis, everyone rushes into Trea- suries to protect themselves. In the last crisis, many investors sold risky assets and added more than $2 trillion to their ownership of Treasuries (by buying Treasuries or government money market funds). This will be even more true in the next crisis. But it seems to us that there is a greatly reduced supply of Treasuries to go around – in effect, there may be a shortage of all forms of good collateral. Currently, $13 trillion of Treasuries are outstanding, but, according to our esti- mates, less than half of this amount is effectively free to be sold. Approximately $6 trillion is accounted for by foreign exchange reserve holdings for foreign countries that have a strong desire to hold Treasuries in order to manage their currencies. The Federal Reserve owns $2.5 trillion in Treasuries, which it has said it will not sell for now; and banks hold $0.5 trillion, which, for the most part, they are required to hold due to liquidity require- ments. Many people point out that the banks now hold $2.7 trillion in "excess" reserves at the Federal Reserve (JPMorgan Chase alone has more than $450 billion at the Fed). But in the new world, these reserves are not "excess" sources of liquidity at all, as they are required to maintain a bank's liquidity coverage ratio. In a crisis, if banks turn away deposits, most investors will have other options, which include: IV. SOLID STRATEGY AND FUTURE OUTLOOK One of the lessons we learned from the industry crisis in Mortgage is that complexity kills. We have reduced the number of mortgage products from 37 to 18, and by the end of 2015, it will be down to 15. Yet those 15 products still will meet 97% of customers' needs. I'm sure the 22 products we are exiting were developed with good intentions to help customers, but they created unnecessary complexity for employ- ees and more expense and execution risk than we needed. The 2014 mortgage market was one of the most challenging we have faced. We have been very focused on transforming our Mortgage franchise to a simpler, higher quality and less volatile business. In 2014, Mortgage originations were down 53% from 2013 due to the challenging rate environment. But we didn't forget the industry lessons learned over the past several years and remained disciplined. We ceded some market share to focus on our strategy of acquiring high-quality loans. And we actively reduced our foreclosure inventory from roughly 170,000 in 2013 to 90,000 in 2014. Mortgage Consumer & Business Banking Consumer & Business Banking depos- its were up 8% to nearly half a trillion dollars by the end of the year. We talked about customer attrition reach- ing historic lows - it is down 4% since 2010. To put this in perspective, that equates to 1 million Consumer Banking households and an incre- mental $15 billion in deposits. Chase Private Client (CPC) continues to be a notable success. We have grown to more than 325,000 CPC clients, up 51% from 2013. Client investment assets were up 13%. Since 2012, we've tripled our net new CPC deposits and investments, with 60% of new investments coming from customers who are investing with Chase for the first time. With 55% of affluent households living within two miles of a Chase branch or ATM, we feel well-positioned to continue that growth. CCB demonstrated significant growth in nearly every business in 2014. Here are some highlights from our businesses: Mortgage Banking also has made tremendous in reducing progress expenses. Mortgage expenses were down 30% over 2013. Business Banking loan originations were up 28% in 2014. Loans were up 6%, and deposits were up 12%. And we are extremely proud that we were the #1 Small Business Administration lender for women and minorities in the United States for the third year in a row. Credit Card and Payments Card Services sales volume of $465.6 billion was up 11% year-over-year, outperforming the industry for the 28th consecutive quarter. Credit trends continue to improve, and credit card net charge-offs were down 12% from 2013. Our Merchant Services business processes nearly half of the total e-commerce pay- ment volume in the United States. Our processing volume was $847.9 billion, up 13% year-over-year. Today's customers expect to be able to transact with us whenever and wherever they choose, whether that's through a superior digital experi- ence, a convenient ATM or a neigh- borhood branch. Every experience needs to be personal, easy and fast. With advances in technology, cus- tomers will be able to complete 90% of teller transactions at our smart ATMs by the end of 2016. We have made things easier by increasing withdrawal limits and allowing cus- tomers to receive their cash in bill denomination they choose. Mobile also is changing quickly. Customers now can securely view their balances without having to log in and print statements directly from their phone. One of the most exciting develop- ments of the year was Apple Pay™. Chase participated as both a consumer issuer and a merchant acquirer. Chase cardholders can register their cards in Apple Pay™ and make digi- tal payments simply by hitting a fin- gerprint button on their iPhone® 6. Our merchant customers will be able to use our software development kit to enable payments online, in-app and in-store. Tokenization will make those payments safe and secure. Auto In Auto, we continue to grow while maintaining our credit discipline. Our originations volume of $27.5 billion was up 5%, with our average loans up 4%. Here, too, we have stayed disci- plined by retaining high credit stan- dards. Our average FICO score on loan originations was 32 points higher than the industry average. Digital Digital is transforming our industry. We've seen tremendous growth rates in customer adoption of our digital services. The number of customers who are active on Chase mobile went from 8.2 million in 2011 to 19.1 million in 2014. On average, we added about 18,000 new mobile users per day throughout 2014. 45 Quite simply, we plan to be the bank of choice for digitally savvy custom- ers. Digital is core to our commit- ment to an outstanding customer experience. We're bringing digital service to everything from routine deposits to credit card applications, rewards redemptions and mortgage application tracking. any Customers aren't choosing between digital and branches - they are using both. When our customers use digi- tal, we see lower attrition, and we're more likely to be their primary bank. We know that our customers still want to come into the branch when they need advice or support, but for a basic transaction, they increasingly prefer to do it themselves. $3.2 billion of expense out of CCB, and we are on track to reduce expenses by an additional $2 billion by the end of 2016. Staying disci- plined and being as efficient as pos- sible allow us to invest back into our businesses and create strong returns for all of you who have chosen to invest in our company. Payments is one of the most inter- esting areas in our business as con- sumers are adapting to new ways to pay. We like our strategic position as both a bank that issues cards for consumers and a payment processor for merchants. Through ChaseNet, we also have our own network and can complete every aspect of the payment transaction. 44 We distributed the principles to our employees and regulators and followed up with a more extensive "How We Do Business - The Report," which is available on our public website. Across CCB, our businesses delivered strong underlying results throughout 2014 despite market and industry headwinds. Our net income was $9.2 billion, down from $11.1 billion in 2013. Our revenue of $44.4 billion was down 5% from $46.5 billion in 2013, primarily due to the smaller mortgage originations market during 2014. In 2014, we also experienced lower reserve releases across the Mortgage and Credit Card businesses and felt the continued impact of lower deposit margins. While credit performance still is very strong, the rate of improvement compared with last year has slowed. Overall, we ended the year with a strong return on equity (ROE) of 18%, just under our long-term target of 20% ROE. Chief Operating Officer Matt Zames Matt we make decisions each step of the way. We are indebted to our prede- cessors for the solid foundation we inherited and will be vigilant in our commitment to maintaining the world-class reputation we have worked so hard to build. The com- pany is well-positioned to help our clients and customers to the fullest, with integrity, and that is what we intend to do. To achieve our objec- tives, we must execute strategically and with urgency. We continue to strengthen our client- and customer-centered culture and set high standards for performance as we invest in targeted growth opportunities and first-rate systems and operations, simplify our businesses and redouble expense management efforts. Our Business Principles will be our guidepost as We understand the importance of operational excellence, effective risk management across all risk catego- ries, a fortress infrastructure, and a culture that is rooted in integrity, fairness and responsibility. We have addressed new challenges by apply- ing lessons learned more effectively, and we are able to respond more quickly owing to the talent of our people and our investments in infrastructure and controls. Conclusion This year, Compliance will focus on enhancing standards for market con- duct risk, fiduciary responsibilities, employee compliance and regula- tory reporting. Ongoing strategic technology investments and process improvements will position us to continue delivering in a heightened regulatory environment. trade and e-communications surveil- lance programs. Building a world- class Anti-Money Laundering (AML) program remains a top priority, and a significant amount of work has been completed on the Bank Secrecy Act/AML and Sanctions programs, including a new, global set of Know Your Customer standards. 42 Our firm's compliance capabilities have improved significantly over the past year. 2014 was focused on execu- tion across the foundational compo- nents of the compliance program. We enhanced standards and protocols across core practices, strengthened our employee compliance program, and continue to evolve and develop The compliance agenda is continuously evolving Over the past few years, Oversight & Control has significantly enhanced the quality of, and standard re- quirements for, our business self- assessment process, designed to identify and assess key operating risks in each area. We introduced common control reporting on a range of metrics and, in 2015, will further develop capabilities to analyze trends and conduct impact analysis across businesses. Of the original 24 enterprise-wide programs established in 2013 to tackle top control issues, many now are complete, and the work has transitioned from projects to business-as-usual operations. We anticipate closing the lion's share of the programs in 2015. has successfully integrated into each business and function to make the control agenda a core strategy and priority. We have made substantial invest- ments and transformative changes to strengthen our control environ- ment. Since the creation of Oversight & Control in 2012 to embed greater focus and discipline on controls within each business, the group Our focus on the control agenda has become "business as usual" In addition, we will continue to innovate in 2015 by improving branch automation and efficiency, extending our electronic trading platforms, launching an advisor workstation platform for Asset Management and implementing a new commercial real estate loan originations system. improved technology coverage. We will strengthen our partnerships with government agencies to under- stand the full spectrum of cyber risks in the environment and increase our response capabilities. Technology is critical to our competitive advantage and to the protection of our clients and customers Over the past six years, the firm has invested 8%-9% of its annual reve- nue to fund our global technology capabilities, one of the largest invest- ments we make at JPMorgan Chase. Even as we are committed to expense management, we will not compro- mise our investment opportunities for the future, especially as they relate to innovative and efficient delivery to our clients and customers and protection of their security. Demand for technology continues to grow. IT supports 318,000 desktops, 66,000 servers in 32 strategic data centers, 25,000 databases and 7,100 business applications. Our global telecommunications network con- nects our presence in 60 countries along with our 5,600 Chase branches and 18,000 ATMs. We have more than 35 million active online, and over 19 million active mobile, clients and customers. We process approximately $6 trillion of pay- ments daily on behalf of the firm and its clients and customers. In 2015, approximately 50% of our technology investment spend will be in support of our strategic business priorities, including: • Digital: End-to-end digital com- merce across web, mobile and future channels and across our businesses. 2014 HIGHLIGHTS AND ACCOMPLISHMENTS • • Data & Analytics: Leveraging of our firmwide data assets for opera- tional stability, customer value, revenue generation, and risk and security. Mobile, Unified Communications: Communications channel integra- tion into business applications to enrich interaction among employ- ees, clients and customers. Next Generation Cloud Infrastruc- ture: Increased cloud footprint to enhance cost efficiency and flexibil- ity using highly elastic, on-demand, self-service infrastructure. Next Generation Development: Increased developer productivity, quality and pace of application delivery. Security & Controls: Framework to address the increasing volume, pace and sophistication of security threats. • Evaluated business activities in light of G-SIB; committed to oper- ating at or below the 4.5% G-SIB capital surcharge bucket Targeted a $100 billion reduction in non-operating wholesale deposits Launched a firmwide Culture and Conduct Program to reinforce our Business Principles across all businesses and functions globally from cyber attacks and will increase cyber spend by nearly 80% over the next two years 43 Consumer & Community Banking I'm proud to say that Consumer & Community Banking (CCB) has grown stronger in 2014, adding more customers, building market share and improving the customer experi- ence across all of our channels. Today, we've earned relationships with nearly half of all U.S. households and 3.9 million small businesses. In 2014, we added approximately 600,000 new CCB households, bring- ing our total to almost 58 million. As important, we've deepened the relationships with our existing customers. More people consider Chase their primary bank than any other bank in our footprint, and customer attrition has reached historic lows. More customers are doing business with Chase, and they are staying with us for the long term. Leading the industry in 2014 to protect the firm Our core strategy for CCB for the past four years has been to build life- time, engaged relationships with our customers. That begins and ends with a consistent and outstanding customer experience across Chase. I have yet to see any business that can grow over time without happy cus- tomers. And in our business, where customers have extensive choices across all of our products, that's acutely true. We're pleased with our progress. I don't think anyone can ever declare victory on the customer experience, but we can celebrate the success we've had. One key measure that we track is our Net Promoter Score (NPS), which simply is how many customers say they would refer a friend to Chase. Since mid-2011, our NPS has roughly doubled in Consumer Banking and Card and tripled in Business Banking. In fact, nearly all CCB businesses are at or close to all-time highs. We also received validation from respected outside groups. The Ameri- can Customer Satisfaction Index named Chase #1 in customer satis- faction among large banks in 2014. J.D. Power ranked us #3 in Highest Customer Satisfaction in Mortgage Originations (up from #12 in 2010) and #2 in Mortgage Servicing (up from #13 in 2010). In Business Bank- ing, we are #1 or #2 in every region (up from #22 in 2010). Building stronger relationships with customers has led to measurable improvement in our leadership posi- tions. This year, the Federal Deposit Insurance Corporation (FDIC) named us #1 in deposit growth among the largest 50 U.S. banks. We are the #1 credit card issuer, #1 in total U.S. credit and debit payments volume, the #2 mortgage originator and servicer, and the #3 non-captive auto lender. Chase is #1 in ATMs and #2 in branches, and chase.com is the #1 online banking portal. Forrester Research named us #1 in mobile banking functionality for the third consecutive year. With our combination of scale, leading products and outstanding service, we wouldn't trade our franchise for anyone's. 2014 financial results Gordon Smith We particularly are pleased that we achieved this positive momentum while hitting our aggressive expense target. Since 2012, we have taken • For the sixth consecutive year, invested 8%-9% of the firm's annual revenue in global technology capabilities and digital innovation . . Met liquidity regulatory require- ments; advanced our own internal framework, including technology capabilities and independent risk oversight Maintained AA+ average rating in our investment securities port- folio; improved the average yield of investment securities from 2.32 in 2013 to 2.77 in 2014 despite low rate environment Spun off One Equity Partners as part of ongoing business simplification efforts Processed an average of approximately $6 trillion in payments daily • Managed expenses tightly through, among other things, creating economies of scale through consolidation of jobs in strategic locations and estab- lishment of preferred vendors Matured our efforts to further strengthen controls, including transitioning many enterprise-wide programs to business-as-usual • • Spent more than $250 million Conclusion • risk. In 2014, we further increased the proportion of investment securi- ties that we intend to hold to matu- rity to nearly $50 billion, which will help to mitigate Basel III capital vol- atility in a rising rate environment. The average yield of our investment securities portfolio increased by 45 basis points from a yield of 2.32 in 2013 to 2.77 in 2014 despite gener- ally lower interest rates, and we maintained an average portfolio rating of AA+. Cybersecurity remains a top priority In 2014, we experienced cyber threats of an unprecedented scale. This included a data breach we incurred last summer, which we voluntarily disclosed. We continue to discover and block new and unique malware, viruses and phish- ing attempts to obtain access to our data. Importantly, cyber attacks to date have not resulted in material harm to our clients or customers and have not had a material adverse impact on our results or operations. To defend against these threats, we spent more than $250 million in 2014 on our cyber capabilities. We established three global Security Operations Centers to monitor, detect and defend the firm. We organized cyber defense exercises to test our capabilities and con- ducted an independent assessment of our cybersecurity program to identify actions for continual improvement. We doubled the number of cybersecurity personnel over the past two years and hired top-notch security experts. 48 The Corporate & Investment Bank's broad range of products and services has the positive effect of smoothing out business fluctuations in different market and economic environments. For example, since 2010, the CIB For the year, the CIB reported net income of $6.9 billion on net revenue of $34.6 billion with a reported return on equity (ROE) of 10%. Excluding legal expense, the CIB earned $8.7 bil- lion with an ROE of 13%. Investment Banking fees of $6.6 billion were up 4% from the year before. And since 2010, the CIB's Global Investment Banking fees have risen by 25% compared with 17% for the rest of the industry, according to Dealogic. Combined revenue in Treasury Services and Securities Services rose by 15% during the past five years, far outpacing the rest of the top players' 2% gain. Earnings With an improving global economy in 2015, I am confident that many of the headwinds we encountered last year will turn into tailwinds. As the recovery spreads throughout regions, countries and industry sectors, we foresee CEOs gaining confidence to pursue more opportunities. We remain one of the few truly global banks that can provide the complete array of products and services to fuel corporate growth, which, in turn, underpins economic expansion. the - In a year marked by uneven eco- nomic recovery in Europe, low mar- ket volatility and the implementation of additional capital standards, the ability to embrace change and adapt enabled the CIB to maintain its lead- ing market share across all business lines and generate strong returns on $34.6 billion in net revenue highest among our corporate and investment bank peers. But we are not complacent. Nor do we take our top rankings for granted. In an evolving industry, we must be will- ing to anticipate and embrace change, operate efficiently and be vigilant in ensuring that our conduct doesn't just meet high standards - it sets them. We continue to actively manage our investment securities portfolio of over $340 billion, the primary vehi- cle used to offset the firm's loan and deposit mismatch and moderate firmwide structural interest rate It is a franchise that would be extremely difficult to replicate, espe- cially in the regulatory and economic environment we encounter today. our top-tier rankings across the CIB's spectrum of products and services. Daniel Pinto With a global roster of 7,200 clients, counting more than 80% among the Fortune 500, the CIB offers an inven- tory of integrated financial products and services. To serve that client base, the CIB has more than 51,000 employees and a presence in 60 countries. Our expertise runs the gamut across investment banking, market-making, investor services, treasury services and research. The work we accomplished in 2014 on behalf of our clients is reflected in - even as we By any measure, the J.P. Morgan CIB is an outstanding franchise. No other firm places so consistently among the top ranks of products across Invest- ment Banking, Markets and Investor Services. Our 2014 performance stands as an example of our ability to adapt to new capital and regulatory rules while optimizing our business, capturing efficiencies and targeting expense reductions continued to invest for the future. In 2014, the Corporate & Investment Bank (CIB) continued to deliver for clients on the strength of its unique scale, its complete range of offerings and its global reach. Corporate & Investment Bank 47 (1) PPT In our branches, state-of-the-art smart ATMs allow customers to self-serve for transactions. Today, 50% of all transactions can be made at an ATM. By the end of 2016, that number will be 90%. The Branch of the Future is here today 3 Includes households that close all Chase accounts; average of annualized monthly attrition rates over 12 months for 2010 and 2014 PPT = Percentage points Source: Internal data SO YOU CAN Last year, J.P. Morgan helped clients raise $1.6 trillion in capital, a 7% increase over the previous year. Of that amount, $61 billion was raised on behalf of states, local govern- ments, hospitals, universities, school districts and nonprofits. Those funds were earmarked to build research facilities, construct children's hospi- tals, finance clean water projects through green bonds and extend new rail lines in cities to alleviate traffic congestion, among other pub- lic service projects. The CIB also was the #1 firm in U.S. dollar clearing for clients with a 19% share on Fedwire and the Clearing House Interbank Payments System (CHIPS). independent assessment, measure- ment, monitoring and control of liquidity risk. We established a firm- wide program to set up a best-in-class intraday liquidity management proc- ess and infrastructure in preparation for a changing market environment and emerging regulatory expectations. We progressed our technology build- out to enable more flexible and timely liquidity stress testing for the enterprise and major legal entities. We further evolved the Liquidity Risk Oversight group, which provides 2014 featured final versions of impor- tant regulatory liquidity rules, nota- bly the liquidity coverage ratio by U.S. banking regulators and Basel's final rule on the net stable funding ratio, with which we are compliant. We devoted significant resources to understanding the potential liquidity impact of changing Fed monetary policy and rising rates, particularly the impact on our wholesale deposit base. As a direct result of this effort, we further refined and improved our internal stress framework. We con- tinue to be in compliance with our internal measures. Last year, we published Business Principles, key themes around which we want to drive the firm. These prin- ciples are fundamental to our success and provide guidance for our identity as a company while informing our firmwide strategic priorities. manage to the needs of our critical stakeholders-shareholders, clients, customers and employees - given our significance to worldwide markets and the global economy. We continue to respond to the changing regulatory landscape, including requirements for G-SIBS, and we are evaluating the businesses we manage and the products and services we offer in the context of these new requirements. As an example, we announced the firm is targeting up to a $100 billion reduction in non-operating wholesale deposits. At a minimum, we are committed to ensuring we remain safely within the 4.5% G-SIB capital surcharge bucket and are looking at additional actions to potentially reduce our surcharge by an incre- mental 50 basis points. Matt Zames The Chief Operating Office is central to delivering operational excellence. It is responsible for many of the firm's corporate utilities, including Treasury, the Chief Investment Office, Global Technology, Operations, Oversight & Control, Compliance, Corporate Strategy, Global Real Estate, Global Security & Military Affairs and Regulatory Affairs, among others. In 2014, we focused a great deal on what it means to be a Global Systemically Important Bank (G-SIB) and how best to ensure we Our firm has a rich, 200-year history of serving its clients and customers with integrity and establishing relationships based on trust. It is our responsibility to preserve and build upon the solid values on which this firm was founded. The tone we set as stewards of the firm is critical, and managing a culture of excellence, as well as integrity, requires us to have a sophisticated and comprehensive infrastructure. A GREAT TEAM AND WINNING CULTURE A COMMITMENT TO INTEGRITY, FAIRNESS AND RESPONSIBILITY OPERATIONAL EXCELLENCE EXCEPTIONAL CLIENT SERVICE A Culture of Excellence 39 April 8, 2015 Chairman and Chief Executive Officer Jamie Dimon Jane Love I wish you all could see our employees and your management team at work, particularly in these challenging times. If you did, I know that you, like me, would be bursting with appreciation and pride and have great comfort in knowing that our wonderful legacy will continue. I feel enormously fortunate to be part of the remarkable 200-year journey of this exceptional company. Liquidity and interest rate risk management are fundamental to how we manage the firm and take on increasing importance for the firm as a G-SIB. As we advance our thinking in response to an evolving set of reg- ulatory requirements, we are driving a coordinated approach to manage- ment of the firm's balance sheet. risk management continue to be important Liquidity and interest rate We will not compromise on the con- trol environment and, to that end, continue to tighten data controls for ourselves, as well as for our third parties. This involves fortifying our defenses to ensure all of our manag- ers, employees and vendors are fol- lowing the appropriate security and hygiene practices with regard to work email, password protection, data encryption, system entitlements and social media. We continue to carefully monitor third-party systems and to increase our oversight of all the ven- dors with whom we work to make sure their protections are adequate. We continue to look for additional opportunities to do business in smarter ways. For example, over the last few years, the firm made a significant investment in telecom- munications and collaboration tools to facilitate alternatives to air travel. We have rationalized the population of vendors, in large part through the establishment of pre- ferred vendors in categories such as information technology (IT), real estate services, printing, and mar- keting and advertising. In addition, we are in the process of rationaliz- ing our population of law firms and physical security vendors. unit, which was completed in early January 2015. We realized signifi- cant savings through the reshaping of our workforce and consolidation of jobs in the right locations, creat- ing efficiencies in labor and real estate costs and promoting consis- tency in our control culture. We are committed to managing expenses tightly, eliminating waste, and running the firm in a nimble and flexible manner. 1 Note: Net Promoter Score (NPS) = % promoters minus % detractors 2 Auto NPS score tracked beginning in January 2012 40 and the impact of those decisions on our clients, our reputation and the integrity of the markets. Our objec- tive is to instill in our employees a strong sense of personal accountabil- ity through broad, deep integration of common standards across businesses and geographies. In 2015, we will develop a suite of metrics to enable management to keep a pulse on how we are doing in regard to our com- pany culture and with respect to spe- cific conduct risks. We have commit- ted, in 2015, that each line of business and function will implement a Culture and Conduct Program aligned to the firmwide framework. V. A STRONG CORPORATE CULTURE sign off on every decision and stifle innova- tion. We have been managing through this process with our eyes wide open. The Oper- ating Committee members of the company spend a considerable amount of time to make sure we get this right. We need to develop the right culture and avoid creating a culture of finger-pointing. We need to analyze our mistakes because that is the only way we can fix them and consis- tently improve. But we cannot allow this to devolve into crippling bureaucratic activity or create a culture of backstabbing and blame. We need to develop a safe environ- ment where people can raise issues and admit and analyze mistakes without fear of retribution. We must treat people properly and respectfully - even if we have to make tough decisions. I believe this company currently has the best management team with whom I have ever been associated - and I mean their character, culture and capabilities. I now ask questions that I did not ask when I was a younger manager: "Would I want to work for these managers?" "Would I want my children to work for these managers?” My answer would not always have been yes, but now it is. These leaders have navigated the last several years with fortitude and a smile, driving results, making tough decisions and treating each other as complete partners. They are the reason why both performance and morale remain strong in this environment. CLOSING COMMENTS Execution against our principles requires us to be ever mindful of new opportunities to reduce com- plexity and improve efficiency. As part of our business simplification strategy, we spun off One Equity Partners, the firm's private equity Source: Internal data Card Consumer Banking • #1 most visited banking portal in the United States - chase.com; #1 mobile banking functionality #1 in deposit share in three of the largest deposit markets Outpaced the industry in deposit growth for the third consecutive year #1 in deposit growth among the largest 50 U.S. banks by the FDIC • . • #1 primary banking relationship share in our footprint #1 among large banks in the 2014 American Customer Satisfaction Index survey for the third year in a row Consumer relationships with almost half of U.S. households . 2014 HIGHLIGHTS AND ACCOMPLISHMENTS 46 CEO, Consumer & Community Banking your invest- Gordon Smith Pardon 19 million mobile app users, up 20% ⚫ 45 million Mobile QuickDepositSM transactions, up 25% • 30 million Mobile Chase QuickPayS transactions, up 80% • 60 million in Mobile Bill Pay, up 30% • 200 million deposits made in a Chase ATM, up 10% #1 Small Business Administration lender for women and minorities in the United States for the third year in a row Providing a best-in-class digital experience also is more efficient for the bank. It costs us 3 cents to accept a deposit made from a smartphone and 8 cents for one at an ATM. With our new technologies, we have low- ered our costs per deposit by ~50% in 2014 versus 2007. Controls: Strengthen and simplify our business Over the past two years, we have made significant investments in improving our controls. We hired dedicated teams to focus on de-risking the business and invested in technol- ogy to automate more processes and reduce manual errors. As one exam- ple, we have strengthened our Anti- Money Laundering (AML) procedures with a technology fix. Employees must fill out every data field before complet- ing a new customer application. Throughout 2014, we made excellent progress on our control agenda. We exited 5,000 Politically Exposed Person relationships and 4,000 rela- tionships with small businesses in high-risk geographies and industries. And we closed more than 100,000 accounts through AML screening and monitoring processes. We hope that by the end of 2015, we will have closed most of our legacy issues and invested in a stronger, simpler and safer business for the long term. As we move forward into 2015, our core strategy is focused on three key areas: customers, controls and profit- ability. We will continue to focus on a great customer experience while investing in the best mobile and digi- tal capabilities in the industry. We will continue to further simplify our business by reducing the number of non-core products we have and investing in automation. And to deliver shareholder value, we will meet our expense targets and drive out unnecessary costs while continu- ing to invest in our business. We recently launched a firmwide Culture and Conduct Program to further reinforce the behavioral standards implicit in these Business Principles. The program is not about reinventing our culture but recom- mitting to it. It considers our culture, business models, tone from senior executives, governance and incen- tive structures; how they influence daily decision making at all levels; Across CCB, we feel very well- positioned for the future. The CCB Leadership Team and I are so proud to serve our customers and share- holders and to lead this exceptional business. Thank you for ment in our company. Our 5,600 branch network is one of our most important assets for acquir- ing and deepening relationships. Last year, our branches helped nearly 20,000 first-time homebuyers and 400,000 new small businesses and approved more than 1 million credit cards for customers. We've built a footprint that covers the highest growth markets in the United States. But now that our buildout is com- plete, we won't open as many new branches over the next few years. As all effective retailers do, we continu- ally review locations to determine where we can consolidate and still remain convenient for customers. As a result, our overall branch count will be down slightly from prior years. Here are some of the indicators of the rapid growth in digital in just one year: ⚫ #1 credit card issuer in the United States based on loans outstanding • Business Banking Nov-14 Nov-12 May-13 Nov-13 May-14 May-11 Nov-11 May-12 ■Consumer Banking Business Banking Card ■Mortgage Banking Auto² (4) PPT 2014 2010 (6) PPT Chase Household Attrition Rates³ 35 un 37 43 60 61 63 #1 U.S. co-brand credit card issuer #1 in total U.S. credit and debit payments volume • #1 wholly-owned merchant acquirer in the United States #2 mortgage originator; • #2 mortgage servicer 53 32 12 15 12 Net Promoter Score¹ # 3 non-captive auto lender 41 Over the next two years, we will increase our cybersecurity spend by nearly 80% and enhance our cyber defense capabilities with robust testing, advanced analytics and Sustainable growth 2 All years have been revised for preferred dividends 1 Net revenue, net income, ROE and overhead (O/H) ratio, exclude FVA (effective 2013) and DVA, non-GAAP financial measures, for 2013 and prior years. These measures are used by management for assessment of the underlying performance of the business and for comparability with peers 2014 2013 2012 2011 2010 $47.5 $47.0 3 All years exclude the impact of legal expense $46.5 $56.5 $61.0 13% 2011. We accomplished this by advis- ing 75 clients on strategic transactions and executing more than 1,200 capital markets financings. As we expand our coverage, we believe we can do even more for our clients. We have set a new, long-term goal of $3 billion in investment banking revenue, and we are confident our partnership with the CIB will enable us to deliver over time. While our platform and capabilities differentiate us, our success ultimately hinges on our people. We have 7,300 employees, including 1,400 bankers in 118 U.S. cities and 14 international locations. These employees average 20 years of experience, have deep industry expertise and are firmly rooted in their local communities. I'm incredibly proud of the quality and integrity of our people. Their continuous focus on our clients and positive impact in their communities never cease to impress. Head of Corporate Responsibility Peter Scher We are very proud of our work over this past year and are committed to making our communities and our firm even stronger. - To that end, we recently formed a five-year partnership with the Urban Institute, one of the most well- respected nonprofit research organi- zations in the United States, to assess our major philanthropic initiatives - to analyze our efforts, produce inde- pendent research and strengthen our programs further advancing our commitment to maximum impact for our communities and account- ability to our shareholders. +$13.5 (up 28%) DVA = debit valuation adjustment; FVA = funding valuation adjustment; GAAP = generally accepted accounting principles in the U.S.; LCR = liquidity coverage ratio; NSFR = net stable funding ratio; SLR = supplementary leverage ratio 49 12%. In recent years, 2012 2013 $10.4 $9.3 $8.5 $8.7 $7.5 2010 2011 2012 2013 2014 ROE¹³ (%) and Capital ($ in billions) 5-year average: 17% 19% 18% 18% 15% clients collectively have accounted for half of our revenue. They are progressively seeking a broader range of our services and using more of J.P. Morgan's product lineup. As of 2014, about half of our international clients use five or more products, while single-product client relation- ships have declined by 30%. Interna- tionally, loans grew by 24%, assets under custody are up 36% and cross- border revenue with corporate cli- ents has grown by 13% since 2010. international Underpinning all of these efforts is the belief that achieving meaningful impact requires us to apply the same standard to our philanthropic investments as we do to our business investments: a genuine commit- ment to accountability, transparency and impact. 2011 sent a dozen of our top managers from around the world to Detroit to work with local nonprofits. It's a model we plan to replicate and expand in the coming years. Finally, we are helping cities create thriving small business sectors centered around high-growth indus- tries through our Small Business Forward initiative. #1 Equity and Fixed Income • Equity Manager of the Year, Institutional Investor #1 U.S. Large Cap Core • Excellence Awards Manager, Euromoney Global Best Global Wealth 2014 HIGHLIGHTS AND ACCOMPLISHMENTS Private Bank Portfolio Management, Euromoney Mary Callahan Erdoes CEO, Asset Management before, and our commitment to first- class business in a first-class way has created a franchise that would be hard to replicate. It is a great privi- lege to be entrusted with so many cli- ent assets from around the world. In return, we are committed to working hard every day to continue to gener- ate value for clients, shareholders and employees. A strong position with room to grow We are incredibly proud of how our business has evolved over the past years, decades and centuries. We are doing more for clients than ever and absolute return-focused strategies to complement their portfolios. GIM's multi-asset solutions business is designed to help clients in this regard. The business has seen tremen- dous growth over the past five years, with a CAGR of 31%. That places us firmly in front of the industry aver- age of 13%. Our momentum includes having our SmartRetirement offering named 2014 U.S. Allocation Fund Manager of the Year by Morningstar, with seven of its nine vintages in the top decile over the past five years. 1 Fund and index performance as of 12/31/14. Fund performance is net of fees. SmartRetirement performance is reflective of U.S. select shares. S&P Target Date 2035 total return USD represents Total Return Index. Past performance is not indicative of future performance, which may vary. Industry average source: Morningstar, Strategic Insight and evestment 5 Year 10.5% 11.4% +0.9% 3 Year Hlavy #1 Institutional Money Market Fund Manager Worldwide, iMoneyNet #1 Global Active Long-Term Mutual Fund Flows, Strategic Insight Second, we are helping cities around the world address one of their biggest challenges: the need for a better trained workforce to fill the millions of jobs left open due to a shortage of applicants with the right skills. Through our New Skills at Work program, we are developing strate- gies that align workforce training with the skills employers seek and are providing much-needed data to strengthen workforce systems. First, we are helping metropolitan regions compete more effectively in the global economy. Through our Global Cities Initiative with the Brook- ings Institution, we have expanded our work to help cities in the United States, Europe, Asia and Latin America develop strategies for increasing inter- national trade and investment ties. In 2014, we developed and expanded our programs with a focus on three distinct challenges: the long-term economic vitality of the world's cities. Peter Scher 58 Our corporate responsibility work has the same objective – to use the skills, resources and expertise of our firm to support the economic growth and progress of our communities. In recent years, we have sharpened that focus. With millions of people around the world migrating to urban areas, cities are fast becoming the key drivers of global economic growth - and essential linchpins in expanding access to opportunity. So we have refocused many of our efforts on helping develop strategies to bolster At the core of our business, JPMorgan Chase is in a unique position to help our clients navigate an ever more complex global economy and spur the growth that fuels their progress. We not only understand the chal- lenges clients are facing, we have the skills, resources and expertise to make a meaningful difference in helping solve them. A common challenge facing commu- nities around the world is the need for greater economic growth and more widely shared prosperity. Creat- ing more jobs, starting and expand- ing businesses, and removing barriers to opportunity will not only benefit society but, by extension, our firm. Corporate Responsibility 57 #1 Large Fund of Hedge Funds Manager of the Year, Institutional Investor High-Net-Worth, The Asset Best Private Bank for Asia Best Asset Management Company for Asia, The Asset • • Top European Buyside Firm, Thomson Reuters Extel • Manager of the Year, Morningstar 2014 U.S. Allocation Fund All of these challenges come together in Detroit. In 2014, we made a $100 million, five-year commitment to the city's economic recovery that brings together both business and philan- thropic resources to support and accelerate some of the most innova- tive efforts underway to revitalize an iconic American city. But we're putting more than just our money to work; our people have significant expertise to offer, and, in 2014, we 15.7% 2010 $33.4 made great strides to improve the end-to-end client experience. We want to make doing business with us as easy as possible – from sales to onboarding to operations and technology to client service. From a capital perspective, the CIB will continue to be affected by rules based on risk-weighted assets. We will adjust our mix of capital-intensive businesses accordingly and fine-tune the platform as needed. We are intent on reducing our capital-footprint and on keeping ourselves nimble while remaining true to our reputation of providing liquidity and capital in any market environment. Looking ahead, the signals are posi- tive for a global economy that is gaining momentum. Increasing con- fidence among consumers and CEOs is expected to continue. That would underpin strong corporate earnings and healthy markets and sustain the active level of merger and acquisi- tion (M&A) activity that marked 2014. Our M&A practice particularly was strong with improved 2014, wallet share on global industry-wide volume that was up by 26% for the year. We believe 2015 will be another active period in which clients will in look to us for global advisory capa- bilities and cross-border expertise. Our proven track record includes advising on the largest, most com- plex deals, which, in many cases, involved acquisition financing and strategies to address shareholder views and other marketplace forces. Emerging markets economies are becoming increasingly important in global commerce. Both as consumers and as sources of new products and services, multinational companies are expanding their operations in those economies and will require the breadth of services J.P. Morgan uniquely is able to provide. In 2015, we will execute our strategy in a way that optimizes capital, sup- ports our clients and aids economic growth. Global institutions turn to J.P. Morgan because it has the talent, expertise and portfolio of services needed to conduct their business. We look forward to continuing that tradition in 2015 and beyond. Janel Daniel Pinto CEO, Corporate & Investment Bank investors and broker-dealers, has 2014 HIGHLIGHTS AND ACCOMPLISHMENTS The Corporate & Investment Bank delivered market-leading performance in 2014; $34.6 billion in net revenue was the largest in the industry. ⚫ J.P. Morgan helped clients raise $1.6 trillion in capital - 7% more than in the previous year. Of that amount, $61 billion was raised on behalf of states, local governments and public institutions to finance educational facilities, healthcare, environmental projects and other similar purposes. Clients entrusted J.P. Morgan with $20.5 trillion in assets under cus- tody, up from $16.1 trillion in 2010. • Treasury Services and Securities Services revenue rose by 15% during the past five years, far outpacing the rest of the top players' 2% gain. • • The CIB has more than 51,000 employees with a presence in 60 countries, serving 7,200 of the world's most significant corporates and financial institutions, governments and nonprofit organizations. No other firm in 2014 placed so consistently among the top ranks of products across Investment Banking, Markets and Investor Services. • • Our Investor Services business, which contains some of our most important businesses on behalf of institutional Our Treasury Services business will focus on the needs of global multi- nationals to capture the cross-border payments and foreign exchange business associated with increasing global trade flows. With our invest- ments in electronic commerce, we actively will pursue opportunities to migrate clients to electronic solu- tions and look for more efficiencies across our technology platforms. As an active market-maker, we can foresee the increasing complexity that will define the Markets business. Our strategy recognizes that change is inevitable, even if its exact nature cannot be foretold. But in whatever form our clients need us, the CIB will be prepared to capture client flow in all its various forms. Whether it's by voice, electronic or direct market access; whether we are acting on a principal basis or on an agency basis, we will be there for our clients with the products they want. We continue to execute our disci- plined, long-term growth plan, which is designed to add new, high-quality clients and deepen those relation- ships over time. We are growing our customer base by selectively expand- ing our geographic footprint and focusing on key growth industries. In Investor Services, clients entrusted J.P. Morgan with $20.5 trillion in assets under custody, up from $16.1 trillion in 2010, driven by asset appre- ciation, as well as client inflows. Treasury Services operating deposits have nearly doubled since 2010. In Markets, we now have an 11.5% market share in equities due to a 7% gain in revenue since 2010 compared with revenue for the rest of the top 10 banks, which is down collectively by 7%. And in fixed income markets, our share has consistently ranked #1 during the last five years. Achieving completeness while simplifying Having a complete set of core prod- ucts, accessible to clients across a global network, does not mean we intend to be all things to all people. As a result of shifts in the regulatory and market environments, we shed ancillary businesses in 2014, includ- ing the Global Special Opportunities Group investment portfolio, as well as our physical commodities activi- ties - though we kept our core financial commodities business. No industry operates in a static envi- ronment, least of all ours, so we recog- nize the necessity of being adaptable and nimble. The CIB has established a successful track record of optimizing its business model while adjusting to multiple regulatory and other con- straints, among them leverage, liquid- ity, Comprehensive Capital Analysis and Review stress testing, G-SIB and Basel rules. We push down to a very granular level in the organization the achievement of strong risk-adjusted returns in order to maximize long- term shareholder value. For our new- est constraint, G-SIB, the CIB will be optimizing capital usage across clients, products and G-SIB factors. In implementing those efforts, along with others, we have simplified our structure, improved our overall risk profile, and focused our attention on the business lines most valuable to clients and the CIB. By selectively narrowing our business, we also improved our ability to invest in the technologies and services our clients will require and demand in the future while making us stronger for the long term. "How We Do Business - The Report" During the course of last year, one of our most important projects was a self-examination leading to an in-depth report called "How We Do Business - The Report." J.P. Morgan's culture and conduct must be based Drawing from the report, we have rededicated ourselves to the principles espoused by J.P. Morgan, Jr., in 1933 when he said: "I should state that at all times, the idea of doing only first- class business, and that in a first-class way, has been before our minds." Our strategies We are continually looking for ways to improve, be more efficient and serve our clients better. Efficiency is not a code word for eliminating worthwhile and beneficial products and services. To us, it means cultivat- ing and mining our business to find ways we can provide our services faster, better and more effectively. Efficiency means making incremen- tal investments to enhance and expand what we offer, closing gaps to increase our longer term profit- ability and embracing the raft of change that is sure to define our industry going forward. We also will be looking to leverage a best-in-class infrastructure across the CIB, retiring duplicative platforms and participat- ing in industry utilities to perform non-proprietary functions across our lines of business. In our Global Investment Banking business, we will build on our leadership positions across advisory, on integrity, respect for our colleagues investing in sectors and geographies and, above all, a commitment to always act in our clients' best inter- ests. In putting the lessons we've learned into practice, we are escalat- ing issues promptly. We also have developed enhanced training pro- grams and are working with our regulators around the world to improve our communication and transparency. When every one of our employees comes to work in the morning, the guiding principle should be, and I believe it is, to do the right thing for our clients at all times. where we see areas of opportunity and continued growth. At the same time, we are making the necessary investments across our Markets businesses and are imple- menting trading technologies to ensure we are operationally prepared to capture client flows in whichever form our clients want to trade. Already, we have seen gains through our efforts to date. Equity e-commerce volume is up by 22% in the United States and by 57% in EMEA, just in the last year. Recently, we have 50 consistently captured share gains in foreign exchange e-commerce, and we hold top-tier rankings on most of the major multi-dealer platforms. • $33.0 The CIB is targeting $2.8 billion in expense reductions by 2017, including capturing cost savings from divestitures and simplification efforts already undertaken in 2014. 51 Optimizing the Businesses under Multiple Constraints CCAR stress test Profitability constraints Portfolio optimization Balance sheet Liquidity (e.g., LCR, NSFR) Capital (e.g., SLR, G-SIB) Net Revenue and Overhead Ratio¹,2 ($ in billions) Net Income ¹,2,3 ($ in billions) In 2014, our client demographic continued its shift toward interna- tional business. Since 2010, the CIB's combined revenue from Europe, the Middle East and Africa (EMEA), Asia Pacific and Latin America grew by O/H ratio¹³ 66% 61% 58% 62% 5-year average: $34.7 5-year average: $8.9 $36.7 $35.7 $34.6 64% 18% compared with the year before. The power of our partnership with Commercial Banking has been an important factor in bolstering J.P. Morgan's market share, even as the overall industry wallet has declined in recent years. Also impressive is our ability to work collaboratively across business lines, making it easier for clients to realize their strategic growth plans. For instance, by collaborating across the firm, the CIB once again was able to facilitate client strategies through its partnerships, notably with Asset Management and Commercial Banking. In fact, more Commercial Banking business flowed to the CIB during 2014 than ever before, generating a record $2 billion in Investment Banking revenue, up by J.P. Morgan gained share and contin- ued to hold top-tier positions across our lines of business, a testament to the firm's client focus and resiliency. In a difficult year, the CIB share of Investment Banking fee revenue led the industry at 8.1%, maintaining its #1 ranking for the sixth year in a row, according to Dealogic. Commercial Banking Our commitment is to be the best commercial bank by helping our clients succeed and by making a positive difference in our communi- ties. In 2014, this meant investing in our business and controls, remaining focused on our clients, and continu- ing to execute our proven strategy with discipline and patience. For the year, Commercial Banking (CB) delivered strong results, earning $2.6 billion of net income on revenue of $6.9 billion. Our continued expense discipline and exceptional credit performance helped us achieve a return on equity of 18%. We are quite proud of these results as our business continues to navigate changes in the regulatory landscape and adapt to shifting market pressures. The drivers of our success remain consistent over time: We have an outstanding client franchise, real competitive advantages and a sus- tainable growth plan. I'm proud to convey our progress for and share our exciting plans for 2015. 2014 Douglas Petno Everything starts with our clients Selecting the best clients is absolutely critical to the value of our franchise and is deeply embedded in our cul- ture. We seek clients that are highly reputable, share our risk philosophy, have strong management teams and work in preferred industries we truly understand. We believe that we are judged by the company we keep, and, as such, our fantastic client franchise is the foundation for our entire business. With our global reach and broad- based capabilities, we empower our bankers to be there for our clients with advice, capital and industry insights. By knowing their business, supporting their ambitions and understanding their challenges, we are able to best serve our clients and build strong relationships. Trust and relationships are often rein- forced in times of trouble. That was the case for one of our clients, a large beverage distributor based in the Seattle area. A few years ago, an unex- pected industry sales tax increase caused the company to lose a signifi- cant portion of revenue within a short time period. The family-run business needed patience to execute a long- term recovery plan and avoid dra- matic job reductions. During this stressful and challenging period, our beverage industry bankers consis- tently met with senior managers at the company to provide advice and guidance while they developed their plan. In 2014, the company success- fully completed its turnaround. Stay- ing with our clients through times like this, and earning their trust and gratitude, is the reason we come to work each day. We pride ourselves on our relationship focus and the loyal support we provide our clients. Real competitive advantages Our clients rely on our industry- leading capabilities and comprehen- sive services that no other commer- cial bank can provide. As part of JPMorgan Chase, CB is uniquely positioned with access to the #1 investment bank, a leading asset management business, comprehen- sive payments and treasury services, and an extensive branch footprint. Today, our typical client uses nine of our products and services, and it is common to see our longer-term relationships use more than 20. When our clients seek to make more efficient payments, generate better reporting, and securely process trans- actions from their own customers, we leverage our market-leading com- mercial payments platforms. In 2014, less than 30% of our clients utilized our commercial card and merchant services capabilities. We believe we can double the usage rates of both of these products over time. Collaborating with the Corporate & Investment Bank (CIB) enables us to bring differentiated advice and market access to our clients. In 2014, CB rela- tionships generated a record $2 billion in investment banking revenue, repre- senting 35% of the CIB's North Ameri- can investment banking revenue and reaching the revenue target we set in 52 experienced overall volatility in annual revenue of just 4% compared with 6% for its top competitors. That stability, across fixed income and equity markets, is rooted in our tradi- tion of strong risk management. What's more, this year's ROE is calculated on $61 billion of allocated capital, which is $13.5 billion, or 28%, greater today than it was in 2012. But strong results going forward depend upon our maintaining a disciplined approach to expenses. Since 2010, we have reduced front office costs by more than $2 billion. Although much of that reduction has been offset by cost increases in controls, litigation and regulatory fees, we believe those areas are reaching a peak and will normalize over time. Over the next three years, we have targeted expense reductions of $2.8 billion, partly coming from more end-to-end efficiencies in technology and operations and a better allocation of resources according to the depth of client relationships. We also expect to capture cost savings from divestitures and simplification efforts already undertaken in 2014. Serving clients = gaining share The firm's business mix is increasingly becoming international; since 2010, the CIB's combined revenue from EMEA, Asia Pacific and Latin America has grown by 12%. +2.4% 2014 1 Year 3 Through-the-cycle (TTC), 2008-2014 average 2 Peer averages include CB-equivalent segments or wholesale portfolios at BAC, CMA, FITB, KEY, PNC, USB, WFC 1 Based on end-of-period loans 2014 2012 2013 0.3% 0.1% 0.1% 0.4% 1.0% 0.9% 0.2% 0.0% 0.0% 0.0% CB Peers 2.1% 4.2% 3.1% 2.0% 1.1% 0.6% 0.4% CB 0.9% 2.9% 2.0% 0.9% 0.5% 0.4% 0.2% 2013 2014 2012 2008 20094 20104 2011 CB target: <0.50% CB: 0.36% Peers: 0.98% TTC average³ ■Peer average² ■Commercial Banking Net Charge-offs Peer average² Commercial Banking Non-performing Loans¹ 7 Denotes overseas revenue from U.S. multinational clients 6 Compound annual growth rate 5 Calculated based on gross domestic investment banking revenue for syndi- cated and leveraged finance, M&A, equity underwriting and bond underwriting 4 Investment banking and Card Services revenue represents gross revenue gener- ated by CB clients. Investment banking includes Banking and Markets revenue. Card Services includes Commercial Card and Paymentech revenue 3 Greenwich Associates 2014 Online Services Benchmarking Study 4 Excluding pre-acquisition Washington Mutual (WaMu) originations, Chase represented 1.67% in 2009 and 1.02% in 2010 ² Federal Deposit Insurance Corporation data as of 3Q 2014 5 Excluding pre-acquisition WaMu originations, Chase represented 0.93% in 2009 and 0.74% in 2010 6Commercial Banking net charge-offs for 2012 and 2013 were 0.03% 92% 85% 86% Alternatives/ Absolute Return² Multi-Asset Solutions¹ 85% 66% 50% Fixed Income¹ 83% 87% 77% Equity¹ 10-Year 5-Year 3-Year % of 2014 Assets Under Management Over Peer Median¹/Benchmark² (net of fees) Clients around the globe vote with their feet, and they continue to entrust us with more of their assets every year. In 2014, our client assets grew to $2.4 trillion as we received an additional $100 billion in net long-term client asset flows. In fact, since 2010, we have averaged $100 billion per year in net long-term client asset flows. Our research-based approach has led to 84% of our 10-year long-term mutual fund assets under manage- ment (AUM) placing in the top two performance quartiles and 228 of our mutual funds being 4- or 5-star rated. It is worth noting that our perfor- mance is not the result of strength in one particular asset class or region. It represents top-tier performance span- ning asset classes around the world. Client flows clients. Our investment management platform, for example, has a global network of more than 600 portfolio managers, 250 research analysts and 30 market strategists. Mary Callahan Erdoes Consistently reporting strong investment performance for clients Success, both for our clients and our business, begins with our continuous investment in research for our At J.P. Morgan Asset Management, we take great pride in the fact that so many institutions and individuals around the world entrust us to man- age their money. Clients rely on our advice, ideas and solutions for some of their most meaningful life events, from saving for college or retirement to securing their family's future to sup- porting philanthropic and charitable endeavors. With a heritage dating back nearly 200 years, we know how impor- tant it is to earn clients' trust, and we recognize that it is our responsibility to re-earn that trust every day. Our strong fiduciary culture enables us to stay focused first and foremost on our top priority: long-term invest- ment performance. This core princi- ple of our business, combined with advice-driven client coverage teams, has enabled us to build a leading global client franchise that delivers superior investment strategies to our clients and strong financial perfor- mance to our shareholders. Asset Management 54 $1.2 Thomson Reuters as of year-end 2014. Traditional middle market is defined as credit facilities of <$100 million from clients with <$500 million in revenue International Banking - Record revenue of $304 million; 13% CAGR6 since 2012 Investment Banking - Record gross revenue of $2 billion; 12% CAGR since 2012 Performance highlights Revenue of $6.9 billion • Grew end-of-period loans 8%; 18 consecutive quarters of • • • • loan growth Generated return on equity of 18% on $14 billion of allocated capital Continued superior credit quality - net charge-off ratio of 0% Leadership positions Top 3 traditional middle market syndicated lender¹ #1 U.S. multifamily lender² J.P. Morgan ACCESS Online ranked the #1 cash manage- ment portal in North America by Greenwich Associates³ • Business segment highlights Middle Market Banking - Fifth consecutive year of loan growth; added more than 550 new clients Corporate Client Banking Record gross investment banking revenue4 Commercial Term Lending - Record quarterly originations; full-year originations of nearly $13 billion • Real Estate Banking - Eighth consecutive quarter of loan growth with a record $10 billion in originations Community Development Banking Originated more than $1 billion in new construction loans, building 9,000 units of affordable housing in nearly 90 cities within our footprint Firmwide contribution 13.4% • Commercial Banking clients accounted for 35% of total North American investment banking fees 5 • 2014 HIGHLIGHTS AND ACCOMPLISHMENTS 53 CAGR = Compound annual growth rate Progress in key growth areas Middle Market expansion - Record revenue of $327 million; 19% CAGR since 2012 $490 million in Card Services revenue 4 • Almost $120 billion in assets under management from Commercial Banking clients, generating close to $500 million in investment manage- ment revenue $2.4 billion in treasury services revenue $1.3 $1.4 $1.0 $1.0 2008 2009 2010 2011 87% 2012 2014 New long-term target In our real estate businesses, we con- tinue to see an excellent opportunity to grow our loan portfolio. We believe we can add high-quality assets through the current market environ- ment, as well as benefit from the $1 trillion of industry maturities that are due over the next three years. In addition, our lending platform is unique in the market and has allowed us to support new clients throughout the life of their loans. We are well- positioned to take advantage of this tremendous opportunity and be a stable source of capital for clients. Clear priorities Our priorities for 2015 reflect our mission. To help our clients succeed and make a difference in our com- munities, we will continue to invest in our business and hire the best people in our markets. We will focus on delivering individual customer solutions to build deeper, stronger relationships. We will continue to safeguard our clients and our busi- ness by maintaining our fortress con- trols. This means understanding all risks in our business and investing in process improvements as needed. I am incredibly proud of the entire Commercial Banking team. Because of its leadership and fortitude, we've been able to successfully adapt to the evolving regulatory environment and remain disciplined in a competi- tive market. 2014 showed the real power of our franchise, and I am excited about what we will achieve this year and beyond for our share- holders, clients and employees. Dinne Douglas Petno CEO, Commercial Banking CIB partnership has resulted in differentiated client coverage 1 Represents the total revenue related to investment banking products sold to CB clients 2 Commercial Banking clients and prospects jointly covered by the CIB 2013 95% 2008 20095 20105 2011 Peers 1.4% 2.2% 2.0% 0.8% 1 Represents the proportion of retail open-ended mutual fund assets that are ranked above peer category median 29% 29% 2009 $8.0 29% 31% $9.0 $9.6 $10.0 $11.4 Pre-tax income 28% $12.0 Global Wealth Management (GWM) Global Investment Management (GIM) Pre-tax Income ($ in billions) 56 ($ in billions) Revenue We continue to invest in bringing on world-class talent. Over the last five years, we hired and trained hundreds of new advisors. Expanding our cli- ent coverage teams enables us to help more clients around the world who need investment expertise and long- Our success would not be possible without continued reinvestment in the business both to expand our offering and to maintain a strong con- trol and risk environment. Our long- term commitment to building the best possible franchise means that we always are focused on ways to improve our business across all market cycles. Adding top advisors to cover more clients Continuously reinvesting for the future ment to GWM, more than 50% of our assets come from clients with at least $100 million entrusted with the firm. All of our clients, no matter the size of their relationship with us, choose to work with J.P. Morgan because we take the time to get to know their personal needs, and we can help them across both sides of their balance sheet. It is an equally powerful story in GWM, where revenue and pre-tax income have increased at a CAGR of 8% and 7%, respectively, since 2009. We continue to differentiate our- selves in the marketplace as the firm that can offer unparalleled insights to help clients fulfill their vision. As an example of our clients' commit- GWM Pre-tax margin 26% $3.3 $3.5 7.6% +2.0% 5.7% Industry average J.P. Morgan SmartRetirement 2035 (S&P Target Date 2035)¹ In 2015, we are faced with global cen- tral bank policy divergence, regula- tory changes, complex geopolitical issues and increasing market volatil- ity. Given this landscape, investors are looking for solutions providers who can act quickly and offer go-anywhere High-growth multi-asset solutions platform We are one of the leading alternatives providers, with $214 billion in alterna- tives/absolute return client assets across our client franchises. That places us ahead of nearly all of the largest players in this space. Much of our growth is due to our focus on innovating to meet client needs. In 2014, we introduced more than 30 new strategies focusing on timely themes that include private technol- ogy late-stage equity, emerging markets growth equity, specialty insurance and credit, liquid alterna- tives and infrastructure. Leader in Alternatives term solutions. We have nearly 20,000 people serving clients in more than 130 countries across the globe, including 60% of the world's largest pension funds, sovereign wealth funds and central banks; more than 3,000 global financial intermediaries; and many of the world's wealthiest individuals and families. 2014 2013 2012 2011 2010 2009 2014 2013 2012 2011 100% $2.5 $2.4 $2.8 $2.8 Since 2009, GIM has a compound annual growth rate (CAGR) of 9% for revenue and 7% for pre-tax earnings. That success is due, in large part, to our core strengths of being insight driven, taking a long-term approach and leveraging our global talent. Our retail funds business has had impres- sive asset gains, with five-year growth of 120%. Our institutional business is growing faster than the market in all client channels - insurance, defined contribution, U.S. endowments and foundations, sovereign wealth funds and defined benefit. GIM 2010 To enhance our long-standing indus- try leadership positions, we are adding specialized bankers and underwriters in many key industries such as tech- nology, healthcare, and food and agri- culture. Industry specialization allows us to better deliver client-specific solu- tions, manage industry risks and dem- onstrate continuity across the industry life cycle. We see real opportunities to expand our relationships in these key industries and have positioned our teams to best serve these markets. We also have achieved 23 consecu- tive quarters of positive long-term AUM flows, a milestone that few, if any, of our competitors can match. Our active equity mutual fund flows ranked #2 in the industry in 2014, marking our third consecutive year ranking in the top three. In fixed income, we ranked #4 in long-term active mutual fund AUM flows, and, importantly, we are the only firm that ranked in the top four in each of the past five years. Creating strong financial performance for shareholders We are proud of being able to deliver such impactful results to our clients while, at the same time, delivering first-rate financial performance to our shareholders. In 2014, we achieved revenue growth of 5%, pre-tax income growth of 5%, pre-tax margin of 29% and return on equity of 23%. Within the business, each of our client franchises - Global Investment Management (GIM) and Global Wealth Management (GWM) - con- tinues to deliver impressive growth. In 2014, both businesses achieved record annual revenue and strong $1.7 In 2014, we continued to pursue our market expansion strategy in the United States, increasing our foot- print to 34 new markets, where we served nearly 1,700 clients and gener- ated $327 million in revenue. We are on our way to reaching our long-term revenue target of $1 billion from these expansion markets. pre-tax earnings growth. Given the long-term approach we take to running our business, we are even prouder of our sustained perfor- mance over the past five years. $1.6 More and more of our Middle Market Banking clients expect their interna- tional activity to increase and be a meaningful percentage of total sales in the next few years. Our Interna- tional Banking team is well-positioned to help these clients grow and operate in overseas markets. We've added dedicated resources in 14 key interna- tional locations and have access to JPMorgan Chase's international foot- print in 60 countries. $2.0 $2.0 2 Represents the proportion of GIM assets in mutual funds, commingled funds and segregated portfolios that are exceeding (net of management fees) their respective official benchmark. Excludes private equity, real assets and other longer-dated or closed-end investment strategies For footnoted information, refer to slides 23 and 24 in the 2015 Asset Management Investor Day presentation, which is available on JPMorgan Chase & Co.'s website at http://investor.shareholder.com/jpmorganchase/presentations.cfm, under the heading JPMorgan Chase 2015 Investor Day, Asset Management, and on Form 8-K as furnished to the SEC on February 24, 2015, which is available on the SEC's website at www.sec.gov. ~3,700 Joint CB-CIB client coverage² CAGR: 7% ~2,500 $3.0 Commercial Banking Gross Investment Banking Revenue¹ ($ in billions) IB revenue CAGR: 13% 55 0.94 $ 3,809.4 3,822.2 3,782.4 3,814.9 3,763.5 3,797.5 3.96 3.98 $ 17,370 4.50 4.48 5.22 5.20 $ 4.39 4.35 5.29 $ 5.34 $ 18,976 $ 7,489 3,900.4 26,139 32,931 61,196 62,911 64,729 $ 94,205 $ 96,606 $ 97,031 $ 97,234 $ 102,694 61,274 70,467 2010 2011 2012 2013 2014 Tier 1 capital ratio (d) Common equity tier 1 ("CET1") capital ratio(d) High quality liquid assets ("HQLA") (in billions) (c) 32,302 21,284 $ 34,323 3,139 7,773 7,633 7,991 17,923 $ 21,762 $ $ 8,030 24,859 26,749 28,917 25,914 29,792 16,639 7,574 3,385 225 41,498 3,956.3 3,910.3 3,976.9 44.69 40.81 38.75 Loans-to-deposits ratio 33.69 30.18 1.58 1.44 1.20 1.00 0.20 10% 9% 11% 11% 10% 13 11 15 15 15 0.89 65 0.85 0.86 46.59 3,920.3 51.27 57.07 $ 232,472 $ 219,657 $ 3,714.8 3,756.1 167,260 $ 125,442 $ 3,804.0 165,875 3,772.7 0.75 $ 63.49 $ 58.55 $ 46.49 $ 48.36 $ 48.20 52.97 44.20 30.83 27.85 35.16 62.58 58.48 43.97 33.25 42.42 53.25 Overhead ratio 105 Return on common equity ("ROE") Launched the Financial Solutions Lab, a $30 million, five-year initiative to identify, test and expand promising innovations to help Americans increase savings, improve credit and build assets. The first Lab competition focuses on supporting solutions to help consumers manage their house- hold finances. Strengthening financial capability Awarded $3 million to support small businesses making a posi- tive impact in communities across the United States through our Mis- sion Main Street Grants® program. Launched Small Business Forward, a $30 million, five-year commit- ment to support small business clusters that provide comprehen- sive support services to entrepre- neurs (see previous page). Provided $19 billion in new credit to small businesses across the United States and was recognized as the #1 lender by units to women- and minority-owned busi- nesses for the third consecutive year by the U.S. Small Business Administration. Supporting small business development . • Committed $35 million over two years to support and expand proven financial capability pro- grams with nonprofits globally, investing in the development of technology-driven products and services designed to meet con- sumer needs, the infrastructure to expand the availability of these products and services, and the research to evaluate and share best practices with the field. • Awarded more than 750 newly renovated, mortgage-free homes worth over $125 million to veterans and their families since 2010. 73 Exceeded the first-year goal of the firm's $20 million, five-year commitment by deploying $8 million to help U.S. military vet- erans and their families develop in-demand job skills, retain qual- ity employment, increase college graduation rates and connect to stable housing opportunities. by RAND Corporation to capture the lessons and experiences from 100,000 Jobs Mission com- panies on integrating veterans into the private sector workforce. Supported research conducted Continued our leadership of the 100,000 Jobs Mission, a coalition of employers formed in 2011 that collectively hired more than 217,000 U.S. veter- ans and military spouses by the end of 2014 and raised its hiring goal to 300,000 hires. From 2011 through March 2015, JPMorgan Chase has hired nearly 8,700 veterans. Honoring U.S. military and veterans volunteer service by JPMorgan Chase employees globally and provided $3.3 million of technical assistance to nonprofits through Technology for Social Good, an initiative utilizing our employees' skills to develop technology solutions for the social sector. • Exceeded 560,000 hours of • • 170 Management's discussion and analysis: 63 Five-Year Stock Performance Five-Year Summary of Consolidated Financial Highlights Audited financial statements: 62 Financial: Table of contents engage a group of external stakeholders in a dialogue focused on sharing perspectives and priorities to help us enhance our approach to human rights. • Collaborated with Ceres to Convened senior business lead- ers and leading national policy groups to foster open conversa- tions about Chase products, policies and public policy mat- ters that impact, in particular, low- and moderate-income com- munities, communities of color and people with disabilities. Increasing transparency with stakeholders Invested $5 million through a new joint investment with the U.K. government in Novastar Ventures to develop early-stage businesses that provide essential basic services to underserved communities in East Africa. Announced the first investments through the Global Health Investment Fund, an innovative financing vehicle structured by JPMorgan Chase and the Bill & Melinda Gates Foundation, to support the final development and distribution of a new treat- ment for cholera and a powerful diagnostic for tuberculosis. Provided founding sponsorship of NatureVest, an initiative of The Nature Conservancy to attract investment capital to conservation. billion in green bonds - debt issuances where proceeds are directed toward environmentally beneficial or climate-friendly purposes in 2014. Underwrote more than $2.2 investment Promoting sustainable Released an Environmental and Social Policy Framework, after extensive engagement with exter- nal stakeholders, to communicate our approach to environmental and social risks in our business. of cities (see previous page). Expanded the impact of the Global Cities Initiative beyond the United States and assessed the global competitiveness of Euro- pean and Asian cities, convened leaders from around the world and broadened the reach of the Global Cities Exchange network • with employers to articulate demand in growing sectors and training workers in those high- demand areas. Here are some examples: the world that demonstrate success working In December 2013, we launched New Skills at Work, a $250 million, five-year workforce readi- ness initiative to close skills gaps in sectors where employers struggle to fill vacancies and to help job seekers access the education and training required for these positions. A key component of the program is focused on research that provides actionable data to better understand the dynamics of labor markets. Based on those findings, we directed grants to support innovative nonprofit programs around New Skills at Work Detroit's recovery will take time, but we are excited by the progress we have seen so far. We're in the city for the long term, and we will continue to learn and adapt as we work with our partners to help tackle Detroit's challenges. with local nonprofits to help Detroit's vibrant small businesses access the resources and expertise needed to get their businesses off the ground. Small Business Growth: We are partnering Workforce Readiness: We are helping the city strengthen its workforce system, build part- nerships between employers and training programs, and give residents access to train- ing in the skills employers are seeking. • Stronger Neighborhoods: Our support of the Detroit Land Bank Authority and our innova- tive partnership with a local community bank to provide rehabilitation loan financing are accelerating the city's ambitious efforts to reduce blight and stabilize neighborhoods. Community Development: We provided $40 • • . • In 2014, JPMorgan Chase launched a $100 million, five-year commitment to support and accelerate the dynamic recovery that is underway in Detroit: JPMorgan Chase has roots in Detroit going back to the 1930s, supporting our clients and the com- munity through the investments, loans and other services that are core to our business. And while we recognize that the city's challenges remain significant, JPMorgan Chase believes that Detroit has the ingredients and intrinsic strengths to rebuild a vibrant, modern economy. Invested in Detroit million in responsive, long-term investment capital to two leading community develop- ment financial institutions to finance vital projects that often lack access to traditional sources of capital. In Houston, we co-chaired a task force com- posed of businesses, training programs and educational institutions that developed UpSkill Houston, a five-year plan to raise awareness of middle-skill job opportunities, increase access to technical education and training, and improve the alignment between employers and education/training providers. In Europe, we provided data-driven, country- specific analyses that map the latest employ- ment trends and identify barriers to full and inclusive employment in the United Kingdom, Germany, Spain and France. In conjunction with U.K.-based Institute for Public Policy Research, we released a comprehensive review of European jobs and skills. In New York City, we published a report that identified high-growth employment sectors for middle-skill jobs and outlined recommen- dations to address the skills gaps impeding employment in these industries. We sup- ported an innovative partnership among a large employer, a social service organization and a community college that helps young adults in a low-income community acquire the credentials needed to secure a job in the expanding healthcare sector. • • 60 Expanded The Fellowship Initia- tive, a JPMorgan Chase college- access program for young men of color that provides academic, leadership and experiential learn- ing opportunities for 120 student Fellows in New York, Chicago and Los Angeles to develop the knowl- edge, skills and networks needed to complete high school and succeed in college and beyond. Committed $5 million over two years to help underserved youth across the United States obtain the skills necessary to build last- ing careers and partnered with other organizations to create almost 50,000 summer jobs for teens and learning opportunities for more than 54,000 young people in 14 cities. In 2014, we released a report highlighting best practices from our network of nonprofit partners and identi- fying opportunities to advance summer youth programs. Implemented year one of the firm's New Skills at Work pro- gram, a $250 million, five-year initiative to strengthen local workforce systems by providing real-time data and supporting partners to align training with employer and job seeker needs (see previous page). Provided $2.6 billion to low- and moderate-income communities through our community devel- opment lending and equity investments to build or preserve 35,100 units of affordable hous- ing, serve 5,000 students, create nearly 2,200 manufacturing jobs and serve 380,000 patients at healthcare facilities. Developing local economies and communities 2014 HIGHLIGHTS AND ACCOMPLISHMENTS 59 Small Business Forward supports nonprofits around the world that provide small business clus- ters with the critical resources they need to suc- ceed. By helping regional economies build on their core assets to develop thriving enterprises, we are strengthening communities across the globe. We know that having a good business idea is only part of what it takes for entrepreneurs to succeed. They also need access to investors, training, facilities, customers and export oppor- tunities. Research has shown that these sup- ports become even more effective when they target clusters of small businesses working in the same sector and geography. According to a study conducted by the Initiative for a Competi- tive Inner City and supported by JPMorgan Chase, businesses in well-established clusters outpaced overall regional growth by more than 300% between 2003 and 2011. Small businesses act as vital engines driving job creation and economic development, but many entrepreneurs lack access to the resources needed for growth. In 2014, JPMorgan Chase launched Small Business Forward, a $30 million, five-year initiative to catalyze small business development in cities around the world. Small Business Forward To transform knowledge about global trade and investment into local action, GCI launched the Global Cities Exchange (GCX) - an academy for cities seeking to develop and implement action- able global strategies. By the end of 2014, GCX had enrolled 28 cities, of which 12 had com- pleted export strategies, and six were working on FDI strategies. Supporting this new research, GCI held high- profile convenings around the world that brought together leaders from business, govern- ment and nonprofits to explore best practices and catalyze local action. GCI held meetings in Hong Kong, London, Louisville-Lexington, Munich, Phoenix and Seattle - each of which attracted hundreds of participants interested in understanding how their metropolitan area was developing trade and investment strategies. In 2014, GCI introduced innovative research, including an analysis of the role foreign direct investment (FDI) plays in rebuilding metro econ- omies, a report on the economic contributions of foreign students to U.S. cities, an analysis of the changing patterns of London's exports, and research on the global competitiveness of Munich, Hong Kong and Mumbai. The Global Cities Initiative (GCI), a joint project launched by the Brookings Institution and JPMorgan Chase in 2012, equips metropolitan leaders with the data, policy ideas and networks needed to support the economic growth of met- ropolitan regions through trade and investment. Global Cities Initiative Management's Report on Internal Control Over Financial Reporting 171 Report of Independent Registered Public Accounting Firm 172 Total net revenue Selected income statement data (in millions, except per share, ratio, headcount data and where otherwise noted) As of or for the year ended December 31, (unaudited) FIVE-YEAR SUMMARY OF CONSOLIDATED FINANCIAL HIGHLIGHTS Financial 52 Total noninterest expense 61 Forward-Looking Statements Nonexchange-Traded Commodity Derivative Contracts at Fair Value 169 168 166 Accounting and Reporting Developments Critical Accounting Estimates Used by the Firm 161 156 Liquidity Risk Management JPMorgan Chase & Co./2014 Annual Report Pre-provision profit Provision for credit losses Income before income tax expense Selected ratios and metrics Cash dividends declared per share Tangible book value per share (“TBVPS")(b) Book value per share Close Low Share price(a) Common shares at period-end Market capitalization Market and per common share data Diluted Basic Average shares: Diluted Basic Net income: Earnings per share data Net income Income tax expense Capital Management Return on tangible common equity ("ROTCE")(b) Return on assets ("ROA"). 146 145 67 77 Off-Balance Sheet Arrangements and Contractual Cash Obligations 74 72 Consolidated Balance Sheets Analysis 68 Consolidated Results of Operations Executive Overview 65 76 Introduction Glossary of Terms 309 Selected Quarterly Financial Data 307 Supplementary information: Notes to Consolidated Financial Statements 177 Consolidated Financial Statements 64 Consolidated Cash Flows Analysis Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures Fiduciary Risk Management 145 Legal Risk Management & Compliance Risk Management 144 Operational Risk Management 141 Principal Risk Management 140 Model Risk Management 139 Country Risk Management 137 Market Risk Management 131 Credit Risk Management 110 Enterprise-wide Risk Management Business Segment Results 79 Reputation Risk Management 67 High 60 (2)% Financial performance of JPMorgan Chase This executive overview of the MD&A highlights selected information and may not contain all of the information that is important to readers of this Annual Report. For a complete description of events, trends and uncertainties, as well as the enterprise risks and critical accounting estimates affecting the Firm and its various lines of business, this Annual Report should be read in its entirety. EXECUTIVE OVERVIEW JPMorgan Chase & Co./2014 Annual Report 64 JPMorgan Chase's activities are organized, for management reporting purposes, into four major reportable business segments, as well as a Corporate segment. The Firm's consumer business is the Consumer & Community Banking ("CCB") segment. The Corporate & Investment Bank (“CIB”), Commercial Banking (“CB"), and Asset Management ("AM") segments comprise the Firm's wholesale businesses. For a description of the Firm's business segments, and the products and services they provide to their respective client bases refer to Business Segment Results on pages 79-104, and Note 33. representative offices and subsidiary foreign banks. One of the Firm's principal operating subsidiaries in the U.K. is J.P. Morgan Securities plc, a subsidiary of JPMorgan Chase Bank, N.A. JPMorgan Chase's principal bank subsidiaries are JPMorgan Chase Bank, National Association (“JPMorgan Chase Bank, N.A."), a national banking association with U.S. branches in 23 states, and Chase Bank USA, National Association ("Chase Bank USA, N.A."), a national banking association that is the Firm's credit card-issuing bank. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities LLC ("JPMorgan Securities"), the Firm's U.S. investment banking firm. The bank and nonbank subsidiaries of JPMorgan Chase operate nationally as well as through overseas branches and subsidiaries, JPMorgan Chase & Co., a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm and one of the largest banking institutions in the U.S., with operations worldwide; the Firm had $2.6 trillion in assets and $232.1 billion in stockholders' equity as of December 31, 2014. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S. and many of the world's most prominent corporate, institutional and government clients. INTRODUCTION Year ended December 31, This section of JPMorgan Chase's Annual Report for the year ended December 31, 2014 ("Annual Report"), provides Management's discussion and analysis ("MD&A”) of the financial condition and results of operations of JPMorgan Chase. See the Glossary of Terms on pages 309-313 for definitions of terms used throughout this Annual Report. The MD&A included in this Annual Report contains statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based on the current beliefs and expectations of JPMorgan Chase's management and are subject to significant risks and uncertainties. These risks and uncertainties could cause the Firm's actual results to differ materially from those set forth in such forward-looking statements. Certain of such risks and uncertainties are described herein (see Forward-looking Statements on page 169) and in JPMorgan Chase's Annual Report on Form 10-K for the year ended December 31, 2014 ("2014 Form 10-K"), in Part I, Item 1A: Risk factors; reference is hereby made to both. 63 63 JPMorgan Chase & Co./2014 Annual Report 2014 2013 2012 2011 2010 2009 S&P 500 S&P Financial Management's discussion and analysis (in millions, except per share data and ratios) 2014 Return on common equity 22 4.35 5.29 Diluted earnings per share 21 17,923 21,762 Net income NM 225 3,139 Provision for credit losses (13) 26 26,139 32,931 Pre-provision profit 70,467 $ 96,606 $ 94,205 61,274 Total noninterest expense Total net revenue Selected income statement data Change 2013 KBW Bank 205.07 180.39 136.27 S&P Financial Index KBW Bank Index JPMorgan Chase December 31, (in dollars) The following table and graph compare the five-year cumulative total return for JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm") common stock with the cumulative return of the S&P 500 Index, the KBW Bank Index and the S&P Financial Index. The S&P 500 Index is a commonly referenced U.S. equity benchmark consisting of leading companies from different economic sectors. The KBW Bank Index seeks to reflect the performance of banks and thrifts that are publicly traded in the U.S. and is composed of 24 leading national money center and regional banks and thrifts. The S&P Financial Index is an index of 85 financial companies, all of which are components of the S&P 500. The Firm is a component of all three industry indices. The following table and graph assume simultaneous investments of $100 on December 31, 2009, in JPMorgan Chase common stock and in each of the above indices. The comparison assumes that all dividends are reinvested. FIVE-YEAR STOCK PERFORMANCE JPMorgan Chase & Co./2014 Annual Report 65 62 62 (c) HQLA represents the Firm's estimate of the amount of assets that qualify for inclusion in the liquidity coverage ratio under the final U.S. rule ("U.S. LCR") as of December 31, 2014, and under the Basel III liquidity coverage ratio ("Basel III LCR") for prior periods. The Firm did not begin estimating HQLA until December 31, 2012. For additional information, see HQLA on page 157. (d) Basel III Transitional rules became effective on January 1, 2014; prior period data is based on Basel I rules. As of December 31, 2014 the ratios presented are calculated under the Basel III Advanced Transitional Approach. CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. See Regulatory capital on pages 146-153 for additional information on Basel III and non-GAAP financial measures of regulatory capital. (e) Included held-to-maturity securities of $49.3 billion and $24.0 billion at December 31, 2014 and 2013, respectively. Held-to-maturity balances for the other periods were not material. (f) Included unsecured long-term debt of $207.5 billion, $199.4 billion, $200.6 billion, $231.3 billion and $238.2 billion respectively, as of December 31, of each year presented. (g) Excludes the impact of residential real estate purchased credit-impaired ("PCI") loans. For further discussion, see Allowance for credit losses on pages 128-130. (b) TBVPS and ROTCE are non-GAAP financial measures. TBVPS represents the Firm's tangible common equity divided by common shares at period-end. ROTCE measures the Firm's annualized earnings as a percentage of tangible common equity. For further discussion of these measures, see Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 77-78. (a) Share prices shown for JPMorgan Chase's common stock are from the New York Stock Exchange. JPMorgan Chase's common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange. 23,673 3.39% 1.78% 1.26% 16,682 4.46 3.35 11,315 $ 12,237 4.71% 32,983 28,282 $ 3.84% 3.02% 2.43 11,906 $ 9,063 $ 22,604 S&P 500 Index 10% 250 150 117.48 115.06 100.00 186.98 162.34 119.73 $ 167.48 189.69 173.45 $ 152.42 $ 111.49 125.91 94.75 93.00 112.13 100.00 2014 2013 2012 2011 $ 81.87 2010 $ 102.30 123.36 100.00 2009 $ 100.00 December 31, (in dollars) JPMorgan Chase 0 50 50 100 200 $ 9% Tier 1 capital 5,205 3,563 income Mortgage fees and related 2,110 667 77 Securities gains 13,868 15,106 15,931 Card income commissions Asset management, 6,196 5,945 5,801 Lending- and deposit-related fees 5,808 5,536 10,141 10,531 Principal transactions (a) $ 6,354 administration and 6,020 6,022 Other income (b) JPMorgan Chase & Co./2014 Annual Report 88 68 Card income remained relatively flat but included higher net interchange income on credit and debit cards due to growth in sales volume, offset by higher amortization of new account origination costs. For additional information on credit card income, see CCB segment results on pages 81-91. Mortgage fees and related income decreased compared with the prior year. The decrease was predominantly due to lower net production revenue driven by lower volumes due to higher levels of mortgage interest rates, and tighter margins. The decline in net production revenue was partially offset by a lower loss on the risk management of mortgage servicing rights ("MSRS"). For additional information, see the segment discussion of CCB on pages 85-87 and Note 17. Securities gains decreased compared with the prior year, reflecting lower repositioning activity related to the Firm's investment securities portfolio. For additional information, see the Corporate segment discussion on pages 103-104 and Note 12. Asset management, administration and commissions revenue increased compared with the prior year, reflecting higher asset management fees driven by net client inflows and the effect of higher market levels in AM and CCB. The increase was offset partially by lower commissions and other fee revenue in CCB as a result of the exit of a non-core product in the second half of 2013. For additional information on these fees and commissions, see the segment discussions of CCB on pages 81-91, AM on pages 100-102, and Note 7. Lending- and deposit-related fees decreased compared with the prior year, reflecting the impact of business simplification initiatives and lower trade finance revenue in CIB. For additional information on lending- and deposit- related fees, see the segment results for CCB on pages 81- 91, CIB on pages 92-96 and CB on pages 97-99. Principal transactions revenue, which consists of revenue primarily from the Firm's client-driven market-making and private equity investing activities, increased compared with the prior year as the prior year included a $1.5 billion loss related to the implementation of the FVA framework for OTC derivatives and structured notes. The increase was also due to higher private equity gains as a result of higher net gains on sales. The increase was partially offset by lower fixed income markets revenue in CIB, primarily driven by credit- related and rates products, as well as the impact of business simplification initiatives. For additional information on principal transactions revenue, see CIB and Corporate segment results on pages 92-96 and pages 103-104, respectively, and Note 7. banking fees, see CIB segment results on pages 92-96, CB segment results on pages 97-99, and Note 7. Total net revenue for 2014 was down by $2.4 billion, or 2%, compared with the prior year, predominantly due to lower mortgage fees and related income, and lower other income. The decrease was partially offset by higher asset management, administration and commissions revenue. Investment banking fees increased compared with the prior year, due to higher advisory and equity underwriting fees, largely offset by lower debt underwriting fees. The increase in advisory fees was driven by the combined impact of a greater share of fees for completed transactions, and growth in industry-wide fee levels. The increase in equity underwriting fees was driven by higher industry-wide issuance. The decrease in debt underwriting fees was primarily related to lower bond underwriting compared with a stronger prior year, and lower loan syndication fees on lower industry-wide fee levels. Investment banking fee share and industry-wide data are sourced from Dealogic, an external vendor. For additional information on investment 2014 compared with 2013 (b) Included operating lease income of $1.7 billion, $1.5 billion and $1.3 billion for the years ended December 31, 2014, 2013 and 2012, respectively. (a) Included funding valuation adjustments (("FVA") effective 2013)) and debit valuation adjustments ("DVA") on over-the-counter ("OTC") derivatives and structured notes, measured at fair value. FVA and DVA gains/(losses) were $468 million and $(1.9) billion for the years ended December 31, 2014 and 2013, respectively. DVA losses were ($930) million for the year ended December 31, 2012. Total net revenue Net interest income 8,687 5,658 4,258 52,121 44,910 96,606 $ 97,031 $ 94,205 $ 43,319 43,634 53,287 50,571 Noninterest revenue 3,847 2,106 $ 6,542 $ Investment banking fees 2013 2014 The following forward-looking statements are based on the current beliefs and expectations of JPMorgan Chase's management and are subject to significant risks and uncertainties. These risks and uncertainties could cause the Firm's actual results to differ materially from those set forth in such forward-looking statements. See Forward-Looking Statements on page 169 and the Risk Factors section on pages 8-17. Business outlook Corporate net income was $864 million, an increase compared with a loss in the prior year. The current year included $821 million of legal expense, compared with $10.2 billion of legal expense, which included reserves for litigation and regulatory proceedings, in the prior year. Asset Management net income was $2.2 billion, an increase of 3% from the prior year, reflecting higher net revenue and lower provision for credit losses, predominantly offset by higher noninterest expense. Noninterest revenue increased from the prior year, due to net client inflows and the effect of higher market levels, partially offset by lower valuations of seed capital investments. Noninterest expense increased from the prior year, as the business continues to invest in both infrastructure and controls. Corporate & Investment Bank net income was $6.9 billion, a decrease of 22% compared with the prior year, primarily reflecting lower revenue as well as higher noninterest expense. Banking revenues decreased from the prior year primarily due to lower Lending revenues, driven by mark to market losses on securities received from restructured loans, compared to gains in the prior year, partially offset by higher investment banking fees. Markets & Investor Services revenues increased slightly from the prior year as 2013 included losses from FVA/DVA, primarily driven by FVA implementation, while the current year reflected lower Fixed Income Markets revenue. Credit Adjustments & Other revenue was a loss of $272 million. Noninterest expense increased compared with the prior year driven by higher noncompensation expense, predominantly due to higher legal expense and investment in controls. This was partially offset by lower performance-based compensation expense. Commercial Banking net income was $2.6 billion, flat compared with the prior year, reflecting lower net revenue and higher noninterest expense, predominantly offset by a lower provision for credit losses. Net interest income decreased from the prior year, reflecting yield compression, the absence of proceeds received in the prior year from a lending-related workout, and lower purchase discounts recognized on loan repayments, partially offset by higher loan balances. Noninterest revenue increased, reflecting higher investment banking revenue, largely offset by business simplification and lower lending fees. Noninterest expense increased from the prior year, largely reflecting higher investments in controls. and higher loan balances in Credit Card. Noninterest revenue decreased, driven by lower mortgage fees and related income. The provision for credit losses was $3.5 billion, compared with $335 million in the prior year. The current-year provision reflected a $1.3 billion reduction in the allowance for loan losses and total net charge-offs of $4.8 billion. Noninterest expense decreased from the prior year, driven by lower Mortgage Banking expense. Management's discussion and analysis 65 The discussion that follows highlights the performance of each business segment compared with the prior year and presents results on a managed basis. For more information about managed basis, as well as other non-GAAP financial measures used by management to evaluate the performance of each line of business, see pages 77-78. Consumer & Community Banking net income was $9.2 billion, a decrease of 17% compared with the prior year, due to higher provision for credit losses and lower net revenue, partially offset by lower noninterest expense. Net interest income decreased, driven by spread compression and lower mortgage warehouse balances, largely offset by higher deposit balances in Consumer & Business Banking During 2014, the Firm continued to serve customers, corporate clients and the communities in which it does business. The Firm provided credit to and raised capital of $2.1 trillion for its clients during 2014; this included $19 billion lent to U.S. small businesses and $75 billion to nonprofit and government entities, including states, municipalities, hospitals and universities. The Firm's results reflected solid underlying performance across its four major reportable business segments, with continued strong lending and deposit growth. Consumer & Community Banking was #1 in deposit growth for the third consecutive year and Consumer & Business Banking within Consumer & Community Banking was #1 in customer satisfaction among the largest U.S. banks for the third consecutive year as measured by The American Customer Satisfaction Index ("ACSI"). Credit card sales volume (excluding Commercial Card) was up 11% for the year. The Corporate & Investment Bank maintained its #1 ranking in Global Investment Banking Fees and moved up to a #1 ranking in Europe, Middle East and Africa (“EMEA”), according to Dealogic. Commercial Banking loans increased to $149 billion, an 8% increase compared with the prior year. Commercial Banking also had record gross investment banking revenue of $2.0 billion, up 18% compared with the prior year. Asset Management achieved twenty-three consecutive quarters of positive net long-term client flows and increased average loan balances by 16% in 2014. The Firm maintained its fortress balance sheet, ending the year with an estimated Basel III Advanced Fully Phased-in CET1 capital ratio of 10.2%, compared with 9.5% in the prior year. Total deposits increased to $1.4 trillion, up 6% from the prior year. Total stockholders' equity was $232 billion at December 31, 2014. (The Basel III Advanced Fully Phased-in CET1 capital ratio is a non-GAAP financial measure, which the Firm uses along with the other capital measures, to assess and monitor its capital position. For further discussion of the Firm's capital ratios, see Regulatory capital on pages 146-153.) Firmwide, net charge-offs were $4.8 billion for the year, down $1.0 billion, or 18% from 2013. Nonperforming assets at year-end were $8.0 billion, down $1.7 billion, or 18%. portfolio and credit card, was 106% compared with 100% in 2013. JPMorgan Chase & Co./2014 Annual Report Total firmwide allowance for credit losses was $14.8 billion resulting in a loan loss coverage ratio of 1.55%, excluding the purchase credit-impaired ("PCI") portfolio, compared with 1.80% in the prior year. The Firm's allowance for loan losses to nonperforming loans retained, excluding the PCI The provision for credit losses increased from the prior year as result of a lower level of benefit from reductions in the consumer allowance for loan losses, partially offset by lower net charge-offs. The decrease in the consumer allowance for loan losses was predominantly the result of continued improvement in home prices and delinquencies in the residential real estate portfolio. The wholesale provision reflected a continued favorable credit environment. The increase in net income in 2014 was driven by lower noninterest expense, largely offset by higher provision for credit losses and lower net revenue. The decrease in noninterest expense was driven by lower legal expense as well as lower compensation expense. JPMorgan Chase reported record full-year 2014 net income of $21.8 billion, and record earnings per share of $5.29, on net revenue of $94.2 billion. Net income increased by $3.8 billion, or 21%, compared with net income of $17.9 billion, or $4.35 per share, in 2013. ROE for the year was 10%, compared with 9% for the prior year. Summary of 2014 Results (a) Basel III Transitional rules became effective on January 1, 2014; December 31, 2013 data is based on Basel I rules. As of December 31, 2014 the ratios presented are calculated under the Basel III Advanced Transitional Approach. CET1 capital under Basel III replaced Tier 1 common capital under Basel I. Prior to Basel III becoming effective on January 1, 2014, Tier 1 common capital under Basel I was a non-GAAP financial measure. See Regulatory capital on pages 146-153 for additional information on Basel III and non-GAAP financial measures of regulatory capital. 11.9 11.6 10.7 10.2 CET1 Over the past few years, the Firm has been adapting to the regulatory environment while continuing to serve its clients and customers, invest in its businesses, and deliver strong returns to its shareholders. The Firm's initiatives include building a fortress control environment, de-risking and simplification of the organization, a disciplined approach to managing expense, evolving its capital assessment framework as well as rigorous optimization of the Firm's balance sheet and funding. Capital ratios (a) The Firm has been devoting substantial resources to execute on its control agenda. The Oversight and Control function, established in 2012, has been working closely and extensively with the Firm's other control disciplines, including Compliance, Risk Management, Legal, Internal Audit, and other functions, to address the Firm's control- related projects that are cross-line of business and that have significant regulatory impact or respond to regulatory actions. The Firm's investment in the control agenda and investment in technology, are considered by management to be essential to the Firm's future. The Firm's simplification agenda, however, is more extensive than exiting businesses, products or clients that were non-core, not at scale or not returning the appropriate level of return. The Firm is also focused on operational and structural simplicity, and streamlining and centralizing certain operational functions and processes in order to attain more consistencies and efficiencies across the Firm. To that end, the Firm is working on simplifying its legal entity structure, simplifying its Global Technology function, (in millions) Year ended December 31, Revenue 2012 The following section provides a comparative discussion of JPMorgan Chase's Consolidated Results of Operations on a reported basis for the three-year period ended December 31, 2014. Factors that relate primarily to a single business segment are discussed in more detail within that business segment. For a discussion of the Critical Accounting Estimates Used by the Firm that affect the Consolidated Results of Operations, see pages 161–165. CONSOLIDATED RESULTS OF OPERATIONS Management's discussion and analysis 62 67 JPMorgan Chase & Co./2014 Annual Report Overall, the Firm expects the impact from its business simplification initiatives will be a reduction of approximately $1.6 billion in revenue and a corresponding reduction of approximately $1.6 billion in expense resulting in no meaningful impact on the Firm's 2015 anticipated net income. In Consumer & Business Banking within CCB, management expects continued spread compression in the deposit margin and a modest decline in net interest income in the first quarter of 2015. In Mortgage Banking within CCB, management expects quarterly servicing expense to decline to below $500 million by the second quarter of 2015 as default volume continues to decline. In Card Services within CCB, management expects the revenue rate in 2015 to remain at the low end of the target range of 12% to 12.5%. In CIB, Markets revenue in the first quarter of 2015 will be impacted by the Firm's business simplification initiatives completed in 2014, resulting in a decline of approximately $500 million, or 10%, in Markets revenue and a decline of approximately $300 million in expense, compared to the prior year first quarter. Based on strong performance to date, particularly in January, management currently expects 2015 first quarter Markets revenue to be higher than the prior year first quarter, even with the negative impact of business simplification; however, Markets revenue actual results will depend on performance through the remainder of the quarter, which can be volatile. Firmwide adjusted expense in 2015 is expected to be approximately $57 billion, excluding Firmwide legal expenses and foreclosure-related matters. Management expects core loan growth of approximately 10% in 2015. The Firm continues to experience charge-offs at levels lower than its through-the-cycle expectations; if favorable credit trends continue, management expects the Firm's total net charge offs could remain low, at an amount modestly over $4 billion in 2015, and expects a reduction in the consumer allowance for loan losses over the next two years. JPMorgan Chase's outlook for the full-year 2015 should be viewed against the backdrop of the global and U.S. economies, financial markets activity, the geopolitical environment, the competitive environment, client activity levels, and regulatory and legislative developments in the U.S. and other countries where the Firm does business. Each of these inter-related factors will affect the performance of the Firm and its lines of business. 2015 Business Outlook technology programs, without increasing its expenses. As a result, the Firm anticipates achieving a managed overhead ratio of approximately 55% over the next several years, including the impact of revenue growth. The Firm expects it will continue to make appropriate adjustments to its businesses and operations in the year ahead in response to ongoing developments in the legal and regulatory, as well as business and economic, environment in which it operates. The Firm intends to take a disciplined approach to growing revenues and controlling expenses in light of its capital and liquidity constraints. The Firm's deep client relationships and its investments in its businesses, including branch optimization, new card relationships, expansion into new markets, and hiring additional sales staff and client advisors, are expected to generate significant revenue growth over the next several years. At the same time, the Firm intends to leverage its scale and improve its operating efficiencies so that it can fund these growth initiatives, as well as maintain its control and Likewise, the Firm will be evolving its funding framework to ensure it meets the current and proposed more stringent regulatory liquidity rules, including those relating to the availability of adequate Total Loss Absorbing Capacity ("TLAC") at G-SIB organizations. The Firm estimated that it had, as of December 31, 2014, approximately 15% minimum TLAC as a percentage of Basel III Advanced Fully Phased-in RWA, excluding capital buffers currently in effect, based on its understanding of how the Financial Stability Board's proposal may be implemented in the U.S. While the precise composition and calibration of TLAC, as well as the conformance period, are yet to be defined by U.S. banking regulators, the Firm expects the requirement will lead to incremental debt issuance by the Firm and higher funding costs over the next few years. The Firm intends to balance return of capital to shareholders with achieving higher capital ratios over time. The Firm expects the capital ratio calculated under the Basel III Standardized Approach to become its binding constraint by the end of 2015, or slightly thereafter. The Firm anticipates reaching Basel III Fully Phased-In Advanced and Standardized CET1 ratios of approximately 11% by the end of 2015 and is targeting a Basel III CET1 ratio of approximately 12% by the end of 2018, assuming a 4.5% G-SIB capital surcharge. If the Firm's G-SIB capital surcharge is lower than 4.5%, the Firm will adjust its Basel III CET1 target accordingly. As the Firm continues to experience an unprecedented increase in regulation and supervision, it continues to evolve its financial architecture to respond to this changing landscape. In 2014, the Firm exceeded the minimum capital levels required by the current rules and intends to continue to build capital in response to the higher Global Systemically Important Bank ("G-SIB") capital surcharge proposed by U.S. banking regulators. In addition, the Firm is adapting its capital assessment framework to review businesses and client relationships against G-SIB and applicable capital requirements, and imposing internal limits on business activities to align or optimize the Firm's balance sheet and RWA with regulatory requirements in order to ensure that business activities generate appropriate levels of shareholder value. rationalizing its use of vendors, and optimizing its real estate location strategy. JPMorgan Chase & Co./2014 Annual Report 66 66 The Firm has substantially completed executing its business simplification agenda. In 2013, the Firm ceased originating student loans, exited certain high risk customers and became more selective about on-boarding certain customers. Following on these initiatives, in 2014, the Firm exited several non-core credit card co-branded relationships, sold the Retirement Plan Services business within AM, exited certain prepaid card businesses, reduced its offering of mortgage banking products, completed the sale of the CIB's Global Special Opportunity Group investment portfolio, and the sale and liquidation of a significant part of CIB's physical commodities business. In January 2015, the Firm completed the "spin out" of the One Equity Partners ("OEP") private equity business (together with a sale of a portion of the OEP portfolio to a group of private equity firms). These actions will allow the Firm to focus on core activities for its core clients and reduce risk to the Firm. While it is anticipated that these exits will reduce revenues and expenses, they are not expected to have a meaningful impact on the Firm's profitability. 16,969 2.25% 1.80 9,706 $ 5,802 0.81% 43.04 Net charge-off rate 7.6 7.1 7.1 6.8 7.0 Total capital ratio(d) 15.5 Tier 1 leverage ratio (d) Trading assets Securities (e) Loans Total assets Deposits 1,193,593 Selected balance sheet data (period-end) 176,106 15.4 14.4 341 ΝΑ NA 10.2% 10.7% 11.0% 15.3 10.1% 11.6 11.9 12.6 12.3 12.1 13.1 9.8% $ Long-term debt(f) Total stockholders' equity 211,178 232,065 168,306 175,773 195,011 200,020 204,069 212,002 256,775 249,024 267,889 276,836 930,369 1,127,806 270,653 Common stockholders' equity 183,573 1,363,427 Headcount $ 398,988 $ 374,664 $ 450,028 $ 443,963 $ 489,892 348,004 757,336 0.65% 354,003 738,418 2,415,689 371,152 733,796 2,359,141 364,793 723,720 2,265,792 316,336 692,927 2,117,605 2,573,126 522 1,287,765 $ 600 $ 241,359 251,196 259,940 239,515 Credit quality metrics Allowance for credit losses $ 14,807 $ Allowance for loan losses to total retained loans Allowance for loan losses to retained loans excluding purchased credit-impaired loans(s) 258,753 Nonperforming assets 1.90% 1.55 74 64 57 56 61 Net charge-offs $ 7,967 $ 4,759 3,425 Contractual purchases and capital expenditures 2,832 280 366 970 1,216 2,119 Equity investment commitments (f) 512 50 92 454 14,266 12,441 Obligations under affinity and co-brand programs 1,108 906 11 96 109,336 107,715 30,388 121,811 $ 15,546 127,098 $ 52,271 1,734,579 $ $ 5,101 1,262 - - Total contractual cash obligations Total off-balance sheet obligations Other 3,283 2,303 39 - 2,402 40,993 1,722 2014 compared with 2013 Income before income tax expense $29,792 Total noninterest expense decreased by $9.2 billion, or 13%, from the prior year, driven by lower other expense (in particular, legal expense) and lower compensation expense. Compensation expense decreased compared with the prior year, predominantly driven by lower headcount in CCB's Mortgage Banking business, lower performance-based compensation expense in CIB, and lower postretirement benefit costs. The decrease was partially offset by investments in the businesses, including headcount, for controls. Noncompensation expense decreased compared with the prior year, due to lower other expense, predominantly reflecting lower legal expense. Lower expense for foreclosure-related matters and lower production and servicing-related expense in CCB's Mortgage Banking business, lower FDIC-related assessments, and lower amortization expense due to the completion of the amortization of certain intangibles, also contributed to the decline. The decrease was offset partially by investments in the businesses, including for controls, and costs related to business simplification initiatives across the Firm. For a further discussion of legal expense, see Note 31. For a discussion of amortization of intangibles, refer to Note 17. 2013 compared with 2012 Total noninterest expense was up by $5.7 billion, or 9%, compared with the prior year, predominantly due to higher legal expense. Compensation expense increased in 2013 compared with the prior year, due to the impact of investments across the businesses, including front office sales and support staff, and costs related to the Firm's control agenda; these were partially offset by lower compensation expense in CIB and in CCB's Mortgage Banking business, reflecting the effect of lower servicing headcount. (b) Included FDIC-related expense of $1.0 billion, $1.5 billion and $1.7 billion for the years ended December 31, 2014, 2013 and 2012, respectively. 10 JPMorgan Chase & Co./2014 Annual Report Noncompensation expense increased in 2013 from the prior year. The increase was due to higher other expense, reflecting $11.1 billion of firmwide legal expense, predominantly in Corporate, representing additional reserves for several litigation and regulatory proceedings, compared with $5.0 billion of expense in the prior year. Investments in the businesses, higher legal-related professional services expense, and costs related to the Firm's control agenda also contributed to the increase. The increase was offset partially by lower mortgage servicing expense in CCB and lower occupancy expense for the Firm, which predominantly reflected the absence of charges recognized in 2012 related to vacating excess space. Income tax expense Year ended December 31, (in millions, except rate) 2014 2013 70 80,818 2,622 91,423 262,888 256,739 Operating leases(e) 48,021 48,038 24,456 6,596 10,006 6,980 Contractual interest payments(d) 38,211 2,064,961 $ 40,993 borrowing agreements(c) Unsettled reverse repurchase and securities Off-balance sheet obligations 1,853,333 7,720 8,355 1,957,246 3,216 1,962,669 (b) Primarily includes dividends declared on preferred and common stock, deferred annuity contracts, pension and postretirement obligations and insurance liabilities. Prior periods were revised to conform with the current presentation. (a) Excludes structured notes where the Firm is not obligated to return a stated amount of principal at the maturity of the notes, but is obligated to return an amount based on the performance of the structured notes. The provision for credit losses increased by $2.9 billion from the prior year as result of a lower benefit from reductions in the consumer allowance for loan losses, partially offset by lower net charge-offs. The consumer allowance release in 2014 was primarily related to the consumer, excluding credit card portfolio, and reflected the continued improvement in home prices and delinquencies in the residential real estate portfolio. The wholesale provision reflected a continued favorable credit environment. For a more detailed discussion of the credit portfolio and the allowance for credit losses, see the segment discussions of CCB on pages 81-91, CIB on pages 92-96 and CB on pages 97-99, and the Allowance for credit losses section on pages 128-130. 2013 compared with 2012 equivalent adjustments(a) Results Managed Reported basis equivalent adjustments (a) 2,495 $ 6,342 $ $ 3,847 2,733 $ 4,839 31,114 39,657 34,144 $61,274 $70,467 $64,729 $ Other income Reported Results Managed basis equivalent adjustments (a) Reported Results (in millions, except ratios) Fully taxable- Fully taxable- Fully taxable- $ 2,106 Total noncompensation expense Total noninterest expense 11,146 20,398 14,989 2,577 3,925 Wholesale (359) (83) (361) Technology, communications and equipment 5,804 5,425 5,224 Total provision for credit losses $ 3,139 $ 225 $ 3,385 Professional and outside services 7,705 7,641 7,429 2014 compared with 2013 Marketing Other(a)(b) 2,550 2,500 December 31, Year ended 2012 2013 Effect of exchange rate 28,324 118,228 Financing activities (150,501) (165,636) Investing activities $ 36,593 $ 107,953 Operating activities 2013 Year ended December 31, 2014 Net cash provided by/(used in) (in millions) CONSOLIDATED CASH FLOWS ANALYSIS Management's discussion and analysis 75 JPMorgan Chase & Co./2014 Annual Report (e) Includes noncancelable operating leases for premises and equipment used primarily for banking purposes and for energy-related tolling service agreements. Excludes the benefit of noncancelable sublease rentals of $2.2 billion and $2.6 billion at December 31, 2014 and 2013, respectively. (f) At December 31, 2014 and 2013, included unfunded commitments of $147 million and $215 million, respectively, to third-party private equity funds; and $961 million and $1.9 billion of unfunded commitments, respectively, to other equity investments. (d) Includes accrued interest and future contractual interest obligations. Excludes interest related to structured notes where the Firm's payment obligation is based on the performance of certain benchmarks. (c) For further information, refer to unsettled reverse repurchase and securities borrowing agreements in Note 29. changes on cash 9,510 81,473 $ (1,125) Operating activities 2014 The following summary table provides a reconciliation from the Firm's reported U.S. GAAP results to managed basis. Management also uses certain non-GAAP financial measures at the business-segment level, because it believes these other non-GAAP financial measures provide information to investors about the underlying operational performance and trends of the particular business segment and, therefore, facilitate a comparison of the business segment with the performance of its competitors. Non- GAAP financial measures used by the Firm may not be comparable to similarly named non-GAAP financial measures used by other companies. comparable to taxable investments and securities. This non- GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax- exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business. In addition to analyzing the Firm's results on a reported basis, management reviews the Firm's results and the results of the lines of business on a “managed" basis, which is a non-GAAP financial measure. The Firm's definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on a FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis The Firm prepares its Consolidated Financial Statements using U.S. GAAP; these financial statements appear on pages 172-176. That presentation, which is referred to as "reported" basis, provides the reader with an understanding of the Firm's results that can be tracked consistently from year to year and enables a comparison of the Firm's performance with other companies' U.S. GAAP financial statements. EXPLANATION AND RECONCILIATION OF THE FIRM'S USE OF NON-GAAP FINANCIAL MEASURES JPMorgan Chase & Co./2014 Annual Report 76 For a further discussion of the activities affecting the Firm's cash flows, see Balance Sheet Analysis on pages 72-73. The provision for credit losses decreased by $3.2 billion compared with the prior year, due to a higher benefit from reductions in the allowance for loan losses, as well as lower net charge-offs partially due to incremental charge-offs recorded in 2012 in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy. The consumer allowance release in 2013 reflected the improvement in home prices in the residential real estate portfolio and improvement in delinquencies in the residential real estate and credit card portfolios. The 2013 wholesale provision reflected a favorable credit environment and stable credit quality trends. The Firm's investing activities predominantly include loans originated to be held for investment, the investment securities portfolio and other short-term interest-earning assets. Cash used in investing activities during 2014, 2013, and 2012 resulted from increases in deposits with banks, attributable to higher levels of excess funds; in 2014, cash was used for growth in wholesale and consumer loans, while in 2013 and 2012 cash used reflected growth in wholesale loans. Partially offsetting these cash outflows in 2014 and 2013 was a net decline in securities purchased under resale agreements due to a shift in the deployment of the Firm's excess cash by Treasury, and a net decline in consumer loans in 2013 and 2012 from paydowns and portfolio runoff or liquidation of delinquent loans. In 2012, additional cash was used for securities purchased under resale agreements. All years reflected cash proceeds from net maturities and sales of investment securities. Financing activities Investing activities Cash provided by operating activities in 2014 predominantly resulted from net income after noncash operating adjustments and reflected higher net proceeds from loan securitizations and sales activities when compared with 2013. In 2013 cash provided reflected a decrease in trading assets from client-driven market-making activities in CIB, resulting in lower levels of debt securities. Cash used in 2013 for loans originated and purchased with an initial intent to sell was slightly higher than the cash proceeds received from sales and paydowns of loans and reflected significantly higher levels of activities over the prior-year period. Cash provided during 2012 resulted from a decrease in securities borrowed reflecting a shift in the deployment of excess cash to resale agreements as well as lower client activity in CIB; partially offset by a decrease in accounts payable and other liabilities predominantly due to lower CIB client balances. (a) Included firmwide legal expense of $2.9 billion, $11.1 billion and $5.0 billion for the years ended December 31, 2014, 2013 and 2012, respectively. JPMorgan Chase's operating assets and liabilities support the Firm's capital markets and lending activities, including the origination or purchase of loans initially designated as held-for-sale. Operating assets and liabilities can vary significantly in the normal course of business due to the amount and timing of cash flows, which are affected by client-driven and risk management activities and market conditions. The Firm believes cash flows from operations, available cash balances and the Firm's ability to generate cash through short- and long-term borrowings are sufficient to fund the Firm's operating liquidity needs. $ (11,940) $ (13,952) $ (5,879) 1,160 $ 25,079 (119,825) 87,707 2012 272 Net decrease in cash and due from banks The Firm's financing activities includes cash from customer deposits, and cash proceeds from issuing long-term debt, and preferred and common stock. Cash provided by financing activities in 2014 predominantly resulted from higher consumer and wholesale deposits. The increase in consumer deposits reflected a continuing positive growth trend resulting from strong customer retention, maturing of recent branch builds, and net new business. The increase in wholesale deposits was driven by client activity and deposit growth. Cash provided in 2013 was driven by growth in both wholesale and consumer deposits, net proceeds from long-term borrowings, and net issuance of preferred stock; partially offset by a decrease in securities loaned or sold under repurchase agreements, predominantly due to changes in the mix of the Firm's funding sources. Cash provided in 2012 was due to growth in both consumer and wholesale deposits and an increase in federal funds purchased and securities loaned or sold under repurchase agreements due to higher secured financings of the Firm's assets. In all periods, cash proceeds were offset by repurchases of common stock and cash dividends on common and preferred stock. 3,693 Occupancy Return on common equity ("ROE") Reported net income / Total average assets Return on assets ("ROA") Total noninterest expense / Total net revenue Overhead ratio Common stockholders' equity at period-end / Common shares at period-end Book value per share ("BVPS") Calculation of certain U.S. GAAP and non-GAAP financial measures Certain U.S. GAAP and non-GAAP financial measures are calculated as follows: (a) Predominantly recognized in CIB and CB business segments and Corporate. 65% NM 67% 71% NM 73% 63% NM 65% Overhead ratio 10,492 2,859 7,633 11,183 3,192 7,991 Net income* / Average common stockholders' equity Return on tangible common equity ("ROTCE") Net income* Average tangible common equity Tangible book value per share ("TBVPS") 200,020 48,081 47,647 212,002 $ $ Dec 31, 2013 Dec 31, 2014 Year ended December 31, Average Period-end Tangible book value per share Return on tangible common equity Tangible common equity 11,748 Add: Deferred tax liabilities(a) Less: Goodwill Common stockholders' equity (in millions, except per share and ratio data) Tangible common equity Management's discussion and analysis 77 JPMorgan Chase & Co./2014 Annual Report Credit Risk Management on pages 110-111, and Regulatory capital on pages 146-153. Additionally, certain credit and capital metrics and ratios disclosed by the Firm are non-GAAP measures. For additional information on these non-GAAP measures, see Tangible common equity ("TCE”), ROTCE and TBVPS are each non-GAAP financial measures. TCE represents the Firm's common stockholders' equity (i.e., total stockholders' equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRS), net of related deferred tax liabilities. ROTCE measures the Firm's earnings as a percentage of average TCE. TBVPS represents the Firm's TCE at period-end divided by common shares at period-end. TCE, ROTCE, and TBVPS are meaningful to the Firm, as well as investors and analysts, in assessing the Firm's use of equity. * Represents net income applicable to common equity Tangible common equity at period-end / Common shares at period-end Less: Certain identifiable intangible assets 3,718 8,030 Income tax expense 45,653 743 44,910 44,016 697 43,319 44,619 985 43,634 Net interest income 54,237 2,116 Total net revenue 52,121 2,495 53,287 53,304 2,733 50,571 Total noninterest revenue $ 6,374 2,116 $ $ 4,258 basis Managed 55,782 2014 $ 207,400 94,205 97,923 31,776 2,859 28,917 29,106 3,192 25,914 33,510 3,718 29,792 Income before income tax expense 35,161 2,859 3,718 32,302 3,192 26,139 36,649 3,718 32,931 Pre-provision profit 99,890 2,859 97,031 99,798 3,192 96,606 29,331 3,909 2013 $ 196,409 $ 184,352 69 69 JPMorgan Chase & Co./2014 Annual Report Net interest income decreased in 2013 compared with the prior year, primarily reflecting the impact of the runoff of higher yielding loans and originations of lower yielding loans, and lower trading-related net interest income. The decrease in net interest income was partially offset by lower long-term debt and other funding costs. The Firm's average interest-earning assets were $2.0 trillion in 2013, and the net interest yield on those assets, on a FTE basis, was 2.23%, a decrease of 25 basis points from the prior year. Other income decreased in 2013 compared with the prior year, predominantly reflecting lower revenues from significant items recorded in Corporate. In 2013, the Firm recognized a $1.3 billion gain on the sale of Visa shares, a $493 million gain from the sale of One Chase Manhattan Plaza, and a modest loss related to the redemption of TruPS. In 2012, the Firm recognized a $1.1 billion benefit from the Washington Mutual bankruptcy settlement and an $888 million extinguishment gain related to the redemption of TruPS. The net decrease was partially offset by higher revenue in CIB, largely from client-driven activity. Card income increased compared with the prior year period, driven by higher net interchange income on credit and debit cards and higher merchant servicing revenue due to growth in sales volume. Mortgage fees and related income decreased in 2013 compared with 2012, reflecting lower Mortgage Banking net production and servicing revenue. The decrease in net production revenue was due to lower margins and volumes. The decrease in net servicing revenue was predominantly due to lower MSR risk management results. Securities gains decreased compared with the prior-year period, reflecting the results of repositioning the CIO available-for-sale ("AFS") portfolio. Asset management, administration and commissions revenue increased from 2012, driven by higher investment management fees in AM due to net client inflows, the effect of higher market levels, and higher performance fees, and to higher investment sales revenue in CCB. Lending- and deposit-related fees decreased compared with the prior year, largely due to lower deposit-related fees in CCB, resulting from reductions in certain product and transaction fees. Principal transactions revenue increased compared with the prior year, reflecting CIB's strong equity markets revenue, partially offset by a $1.5 billion loss from implementing a FVA framework for OTC derivatives and structured notes in the fourth quarter of 2013, and a $452 million loss from DVA on structured notes and derivative liabilities (compared with a $930 million loss from DVA in the prior year). The prior year also included a $5.8 billion loss on the synthetic credit portfolio incurred by CIO in the six months ended June 30, 2012; a $449 million loss on the index credit derivative positions retained by CIO in the three months ended September 30, 2012; and additional modest losses incurred by CIB from the synthetic credit portfolio in the last six months of 2012. These losses were partially offset by a $665 million gain recognized in 2012 in Corporate, representing the recovery on a Bear Stearns-related subordinated loan. Investment banking fees increased compared with the prior year, reflecting higher equity and debt underwriting fees, partially offset by lower advisory fees. Equity and debt underwriting fees increased, driven by strong market issuance and greater share of fees in equity capital markets and loans. Advisory fees decreased, as industry-wide M&A fee levels declined. Investment banking fee share and industry-wide data are sourced from Dealogic, an external vendor. Total net revenue for 2013 was down by $425 million, or less than 1%. The 2013 results were driven by lower mortgage fees and related income, net interest income, and securities gains, predominantly offset by higher principal transactions revenue, and asset management, administration and commissions revenue. 2013 compared with 2012 Net interest income increased slightly from the prior year, predominantly reflecting higher yields on investment securities, the impact of lower interest expense, and higher average loan balances. The increase was partially offset by lower yields on loans due to the run-off of higher-yielding loans and new originations of lower-yielding loans, and lower average interest-earning trading asset balances. The Firm's average interest-earning assets were $2.0 trillion, and the net interest yield on these assets, on a fully taxable- equivalent ("FTE") basis, was 2.18%, a decrease of 5 basis points from the prior year. Other income decreased from the prior year, predominantly as a result of the absence of two significant items recorded in Corporate in 2013, namely: a $1.3 billion gain on the sale of Visa shares and a $493 million gain from the sale of One Chase Manhattan Plaza. Lower valuations of seed capital investments in AM and losses related to the exit of non-core portfolios in Card also contributed to the decrease. These items were partially offset by higher auto lease income as a result of growth in auto lease volume, and a benefit from a tax settlement. JPMorgan Chase & Co./2014 Annual Report 78 (c) Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts were revised to conform with the current allocation methodology. The Firm's Consolidated balance sheets and consolidated results of operations were not affected by this reporting change. For further discussion please see Preferred stock dividend allocation reporting change on pages 79-80. (b) For a reconciliation of net interest income on a reported and managed basis, see reconciliation from the Firm's reported U.S. GAAP results to managed basis on page 77. (a) Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. Core net interest income decreased by $906 million in 2013 to $38.5 billion, and core average interest-earning assets increased by $122.9 billion to $1.5 trillion. The decline in net interest income in 2013 primarily reflected the impact of the runoff of higher-yielding loans and originations of lower-yielding loans. The decrease in net interest income was partially offset by lower long-term debt and other funding costs. The increase in average interest- earning assets reflected the impact of higher deposits with banks. The core net interest yield decreased by 31 basis points to 2.63% in 2013, primarily reflecting the impact of a significant increase in deposits with banks and lower loan yields, partially offset by the impact of lower long-term debt yields and deposit rates. 2013 compared with 2012 Core net interest income increased by $543 million in 2014 to $39.1 billion, and core average interest-earning assets increased by $72.8 billion to $1.5 trillion. The increase in net interest income in 2014 predominantly reflected higher yields on investment securities, the impact of lower interest expense, and higher average loan balances. The increase was partially offset by lower yields on loans due to the run- off of higher-yielding loans and new originations of lower- yielding loans. The increase in average interest-earning assets largely reflected the impact of higher average balance of deposits with banks. These changes in net interest income and interest-earning assets resulted in the core net interest yield decreasing by 9 basis points to 2.54% for 2014. 2014 compared with 2013 Management's discussion and analysis Provision for credit losses Year ended December 31, Noninterest expense 3,746 308 3,498 Total consumer Noncompensation expense: 3,444 2,179 3,079 Credit card 2012 $30,585 $30,810 $30,160 2.94% 2013 Compensation expense 302 (1,871) $ 419 $ $ Consumer, excluding credit card (in millions) 2012 2013 2014 (in millions) Year ended December 31, 2014 2.63% 2.54% 1.25 Core net interest income data In addition to reviewing net interest income on a managed basis, management also reviews core net interest income to assess the performance of its core lending, investing (including asset-liability management) and deposit-raising activities. These activities exclude the impact of CIB's market-based activities. The core data presented below are non-GAAP financial measures due to the exclusion of CIB'S market-based net interest income and related assets. Management believes this exclusion provides investors and analysts another measure by which to analyze the non- market-related business trends of the Firm and provides a comparable measure to other financial institutions that are primarily focused on core lending, investing and deposit- raising activities. Core net interest income (a) Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating TCE. ΝΑ ΝΑ ΝΑ 15% 11% 13% ΝΑ 40.81 ΝΑ 44.69 $ 2014 $ 2,754 2,885 2,950 $ 160,943 2,853 2,953 166,016 $ 153,274 $ 2,833 1,950 1,378 1,618 48,176 48,102 48,029 $ 149,242 $ 136,097 2012 2012 (in millions, except rates) 1.09 1.09 2.48% 2.23% 2.18% $ 1,538,832 $1,466,013 $1,343,078 499,339 504,218 510,261 $ 2,049,093 $1,970,231 $ 1,842,417 6,223 $ 39,067 $ 38,524 $ 39,430 Year ended December 31, interest-earning assets(c) Core net interest yield Net interest yield on market-based activities (c) Net interest yield on interest- earning assets - managed basis Core average interest-earning assets Core net interest income (a)(c) Average interest-earning assets Less: Average market-based earning assets 5,492 5,552 Less: Market-based net interest income(c) 44,619 $ 44,016 $ 45,653 $ Net interest income - managed basis (a)(b) 2013 on core average 1,192 Income tax expense 348,004 $ 2,415,689 $2,573,126 (6) 102,950 Other assets (26) 1,618 1,192 Other intangible assets (23) 9,614 7,436 7 Mortgage servicing rights 48,081 47,647 Goodwill 2 14,891 15,133 Premises and equipment 8 65,160 70,079 receivable Accrued interest and accounts (1) 3 Total assets Deposits 24 57,314 71,116 Derivative payables 2 80,430 81,699 instruments Debt and equity Trading liabilities: 8 27,994 Liabilities 30,222 15 57,848 66,344 Commercial paper 181,163 192,101 agreements 6 5 6 $ 1,363,427 $1,287,765 securities loaned or sold under repurchase Federal funds purchased and Other borrowed funds 722,154 743,151 loan losses Assets Cash and due from banks Deposits with banks $ 27,831 $ 39,771 484,477 316,051 (30)% 53 Federal funds sold and securities purchased under resale agreements 215,803 248,116 (13) December 31, (in millions) Securities borrowed 111,465 (1) Trading assets: Debt and equity instruments 320,013 308,905 4 Derivative receivables 78,975 65,759 $ 25,914 110,435 Change 2013 2014 Loans, net of allowance for (16,264) (13) (14,185) Allowance for loan losses 20 (2) 3 738,418 757,336 Loans 354,003 Securities 8,030 7,991 Effective tax rate 27.0% 30.8% 2012 $ 28,917 7,633 26.4% 2014 compared with 2013 The decrease in the effective tax rate from the prior year was largely attributable to the effect of the lower level of nondeductible legal-related penalties, partially offset by higher 2014 pretax income, in combination with changes in the mix of income and expense subject to U.S. federal, state and local income taxes, and lower tax benefits associated with tax adjustments and the settlement of tax audits. For additional information on income taxes, see Critical Accounting Estimates Used by the Firm on pages 161-165 and Note 26. 2013 compared with 2012 The increase in the effective tax rate compared with the prior year was predominantly due to the effect of higher nondeductible legal-related penalties in 2013. This was largely offset by the impact of lower pretax income, in combination with changes in the mix of income and expense subject to U.S. federal, state and local taxes, business tax credits, tax benefits associated with prior year tax adjustments and audit resolutions. JPMorgan Chase & Co./2014 Annual Report 71 Management's discussion and analysis CONSOLIDATED BALANCE SHEETS ANALYSIS Selected Consolidated balance sheets data Accounts payable and other liabilities 110,101 194,491 71,963 3,382 50,200 47,621 Long-term debt(a) 33,982 86,620 61,468 Other(b) 3,494 1,217 1,022 6,125 Total on-balance sheet obligations 111,552 Total After 2019 2014 2018-2019 The carrying amount of on-balance sheet obligations on the Consolidated balance sheets may differ from the minimum contractual amount of the obligations reported below. For a discussion of mortgage repurchase liabilities and other obligations, see Note 29. By remaining maturity at December 31, Contractual cash obligations The accompanying table summarizes, by remaining maturity, JPMorgan Chase's significant contractual cash obligations at December 31, 2014. The contractual cash obligations included in the table below reflect the minimum contractual obligation under legally enforceable contracts with terms that are both fixed and determinable. Excluded from the below table are certain liabilities with variable cash flows and/or no obligation to return a stated amount of principal at the maturity. Contractual cash obligations JPMorgan Chase & Co./2014 Annual Report 15,734 The Firm also acts as liquidity provider for certain municipal bond vehicles. The Firm's obligation to perform as liquidity provider is conditional and is limited by certain termination events, which include bankruptcy or failure to pay by the municipal bond issuer or credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. See Note 16 for additional information. Off-balance sheet lending-related financial instruments, guarantees, and other commitments JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to meet the financing needs of its customers. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the counterparty draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the counterparty subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees expire without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm's view, representative of its actual future credit exposure or funding requirements. For further discussion of lending- related financial instruments, guarantees and other commitments, and the Firm's accounting for them, see Lending-related commitments on page 125 and Note 29. For a discussion of liabilities associated with loan sales-and securitization-related indemnifications, see Note 29. 1,682,308 206,954 12,860 27,833 15,734 Other borrowed funds (a) 57,848 66,344 66,344 Commercial paper 181,163 192,128 441 30 2,655 189,002 sold under repurchase agreements Federal funds purchased and securities loaned or 1,286,587 1,361,597 $ 4,160 $ 3,318 $ 8,200 $ 1,345,919 $ Deposits (a) On-balance sheet obligations 2016-2017 2015 (in millions) 2013 Total Beneficial interests issued by consolidated VIES(a) Poor's and Fitch, respectively. These liquidity commitments support the issuance of asset-backed commercial paper by Firm-administered consolidated SPES. In the event of a short-term credit rating downgrade, JPMorgan Chase Bank, N.A., absent other solutions, would be required to provide funding to the SPE, if the commercial paper could not be reissued as it matured. The aggregate amounts of commercial paper outstanding held by third parties as of December 31, 2014 and 2013, was $12.1 billion and $15.5 billion, respectively. The aggregate amounts of commercial paper outstanding could increase in future periods should clients of the Firm-administered consolidated SPES draw down on certain unfunded lending- related commitments. These unfunded lending-related commitments were $9.9 billion and $9.2 billion at December 31, 2014 and 2013, respectively. The Firm could facilitate the refinancing of some of the clients' assets in order to reduce the funding obligation. For further information, see the discussion of Firm-administered multi- seller conduits in Note 16. For certain liquidity commitments to SPES, JPMorgan Chase Bank, N.A. could be required to provide funding if its short- term credit rating were downgraded below specific levels, primarily “P-1", "A-1” and “F1” for Moody's, Standard & 74 The Firm has no commitments to issue its own stock to support any SPE transaction, and its policies require that transactions with SPES be conducted at arm's length and reflect market pricing. Consistent with this policy, no JPMorgan Chase employee is permitted to invest in SPES with which the Firm is involved where such investment would violate the Firm's Code of Conduct. These rules prohibit employees from self-dealing and acting on behalf of the Firm in transactions with which they or their family have any significant financial interest. 72 The increase in loans was attributable to higher consumer and wholesale loans. The increase in consumer loans was due to prime mortgage originations in CCB and AM, as well as credit card, business banking and auto loan originations in CCB, partially offset by paydowns and charge-offs or liquidation of delinquent loans. The increase in wholesale loans was due to a favorable credit environment throughout 2014, which drove an increase in client activity. Loans and allowance for loan losses The decrease was predominantly due to lower levels of non- U.S. residential mortgage-backed securities and U.S. Treasuries, partially offset by higher levels of obligations of U.S. states and municipalities and U.S. residential mortgage-backed securities. For additional information related to securities, refer to the discussion in the Corporate segment on pages 103-104, and Notes 3 and 12. Securities The increase in both receivables and payables was predominantly due to client-driven market-making activities in CIB, specifically in interest rate derivatives as a result of market movements; commodity derivatives predominantly driven by the significant decline in oil prices; and foreign exchange derivatives reflecting the appreciation of the U.S. dollar against certain currencies. The increases were partially offset by a decline in equity derivatives. For additional information, refer to Derivative contracts on pages 125-127, and Notes 3 and 5. The decrease in federal funds sold and securities purchased under resale agreements was predominantly attributable to a shift in the deployment of the Firm's excess cash by Treasury to deposits with banks and to client activity, including a decline in public deposits that require collateral. Trading assets and liabilities-debt and equity instruments The increase in trading assets and liabilities predominantly related to client-driven market-making activities in CIB was primarily driven by higher levels of debt securities and trading loans. For additional information, refer to Note 3. Trading assets and liabilities-derivative receivables and payables Federal funds sold and securities purchased under resale agreements The following is a discussion of the significant changes in the Consolidated balance sheets from December 31, 2013. Cash and due from banks and deposits with banks The net increase was attributable to higher levels of excess funds primarily as a result of growth in deposits. The Firm's excess funds were placed with various central banks, predominantly Federal Reserve Banks. JPMorgan Chase's total assets and total liabilities increased by $157.4 billion and $136.6 billion, respectively, from December 31, 2013. Consolidated balance sheets overview 7 % $ 2,415,689 $2,573,126 stockholders' equity Total liabilities and 6 10 3 6 49,617 267,889 2,204,511 211,178 232,065 Stockholders' equity 2,341,061 Total liabilities 52,362 276,836 Long-term debt consolidated VIES Beneficial interests issued by 6 JPMorgan Chase & Co./2014 Annual Report The decrease in the allowance for loan losses was driven by a reduction in the consumer allowance, predominantly as a result of continued improvement in home prices and delinquencies in the residential real estate portfolio. For a more detailed discussion of the loan portfolio and the allowance for loan losses, refer to Credit Risk Management on pages 110-111, and Notes 3, 4, 14 and 15. Accrued interest and accounts receivable The increase was due to higher receivables from security sales that did not settle, and higher client receivables related to client-driven market-making activities in CIB. Mortgage servicing rights The most common type of VIE is an SPE. SPES are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. SPES are an important part of the financial markets, including the mortgage- and asset-backed securities and commercial paper markets, as they provide market liquidity by facilitating investors' access to specific portfolios of assets and risks. SPES may be organized as trusts, partnerships or corporations and are typically established for a single, discrete purpose. SPEs are not typically operating entities and usually have a limited life and no employees. The basic SPE structure involves a company selling assets to the SPE; the SPE funds the purchase of those assets by issuing securities to investors. JPMorgan Chase uses SPEs as a source of liquidity for itself and its clients by securitizing financial assets, and by creating investment products for clients. The Firm is involved with SPEs through multi-seller conduits, investor intermediation activities, and loan securitizations. See Note 16 for further information on these types of SPES. The Firm holds capital, as deemed appropriate, against all SPE-related transactions and related exposures, such as derivative transactions and lending-related commitments and guarantees. Special-purpose entities In the normal course of business, the Firm enters into various contractual obligations that may require future cash payments. Certain obligations are recognized on-balance sheet, while others are off-balance sheet under U.S. GAAP. The Firm is involved with several types of off-balance sheet arrangements, including through nonconsolidated special- purpose entities ("SPES"), which are a type of VIE, and through lending-related financial instruments (e.g., commitments and guarantees). OFF-BALANCE SHEET ARRANGEMENTS AND CONTRACTUAL CASH OBLIGATIONS Management's discussion and analysis 73 JPMorgan Chase & Co./2014 Annual Report The increase was due to net income and preferred stock issuances, partially offset by the declaration of cash dividends on common and preferred stock, and repurchases of common stock. For additional information on accumulated other comprehensive income/(loss) ("AOCI”), see Note 25; for the Firm's capital actions, see Capital actions on page 154. Stockholders' equity The increase was due to net issuances, consistent with Treasury's long-term funding plans. For additional information on the Firm's long-term debt activities, see Liquidity Risk Management on pages 156-160. The increase was predominantly due to net new consolidated credit card and municipal bond vehicles, partially offset by a reduction in conduit commercial paper issued to third parties and the deconsolidation of certain mortgage securitization trusts. For further information on Firm-sponsored VIES and loan securitization trusts, see Off- Balance Sheet Arrangements on pages 74-75 and Note 16. Long-term debt Implications of a credit rating downgrade to JPMorgan Chase Bank, N.A. 15,655 The increase in federal funds purchased and securities loaned or sold under repurchase agreements was predominantly attributable to higher financing of the Firm's trading assets-debt and equity instruments. The increase was partially offset by client activity in CIB. For additional information on the Firm's Liquidity Risk Management, see pages 156-160. For additional information on MSRs, see Note 17. The increase was attributable to higher client payables related to client short positions, and higher payables from security purchases that did not settle, both in CIB. The increase was partially offset by lower legal reserves, largely reflecting the settlement of legal and regulatory matters. Other assets Accounts payable and other liabilities The decrease was driven by several factors, including lower deferred tax assets; lower private equity investments due to sales, partially offset by unrealized gains; and lower real estate owned. The increase was due to commercial paper issuances in the wholesale markets consistent with Treasury's liquidity and short-term funding plans and, to a lesser extent, a higher volume of liability balances related to CIB's liquidity management product whereby clients choose to sweep their deposits into commercial paper. For additional information on the Firm's other borrowed funds, see Liquidity Risk Management on pages 156-160. Commercial paper Beneficial interests issued by consolidated VIES Federal funds purchased and securities loaned or sold under repurchase agreements The increase was attributable to higher consumer and wholesale deposits. The increase in consumer deposits reflected a continuing positive growth trend, resulting from strong customer retention, maturing of recent branch builds, and net new business. The increase in wholesale deposits was driven by client activity and business growth. For more information on consumer deposits, refer to the CCB segment discussion on pages 81-91; the Liquidity Risk Management discussion on pages 156-160; and Notes 3 and 19. For more information on wholesale client deposits, refer to the AM, CB and CIB segment discussions on pages 100-102, pages 97-99 and pages 92-96, respectively, and the Liquidity Risk Management discussion on pages 156- 160. Deposits Year ended December 31, (in millions) Business segment capital allocation changes Segment Results - Managed Basis (a) Where business segments use services provided by support units within the Firm, or another business segment, the costs of those services are allocated to the respective business segments. The expense is generally allocated based on actual cost and upon usage of the services provided. In contrast, certain other expense related to certain corporate functions, or to certain technology and operations, are not allocated to the business segments and are retained in Corporate. Retained expense includes: parent company costs that would not be incurred if the segments were stand-alone businesses; adjustments to align certain corporate staff, technology and operations allocations with market prices; and other items not aligned with a particular business segment. Each business segment is allocated capital by taking into consideration stand-alone peer comparisons, regulatory capital requirements (as estimated under Basel III Advanced Fully Phased-In) and economic risk measures. The amount of capital assigned to each business is referred to as equity. On at least an annual basis, the Firm assesses the level of capital required for each line of business as well as the assumptions and methodologies used to allocate capital to its lines of business and updates the equity allocations to its lines of business as refinements are implemented. For further information about these capital changes, see Line of business equity on page 153. The following table summarizes the business segment results for the periods indicated. Expense allocation Includes: = The following chart depicts how preferred stock dividends were allocated to the business segments before and after the aforementioned methodology change. Segment income statement Previous methodology Noninterest revenue Net interest income Consumer & Community Banking Corporate & Investment Bank Commercial Banking Preferred stock dividends (pretax) Provision for credit losses Noninterest expense Income tax expense Net income = Net income applicable to common equity ÷ Average equity ROE = Segment income statement Revised methodology Noninterest revenue Net interest income - Provision for credit losses Noninterest expense Income tax expense Net income Preferred stock dividends = Net income applicable to common equity ÷ Average equity ROE Asset Management Corporate 34,762 Total noninterest expense 2014 $ 18,759 $ 18,695 $ 21,451 11,360 13,042 12,912 4,482 4,523 11,405 10,010 8,538 8,016 7,104 3,490 3,389 2,906 12 (22) (2,072) 1,159 Management's discussion and analysis 4,187 Total 2,610 2,695 2014 Total net revenue 2013 Pre-provision profit/(loss) 2012 2013 2012 2014 2013 2012 $ 44,368 $ 46,537 $ 50,278 34,633 34,786 23,273 6,882 12,028 7,092 6,912 $ 25,609 $ 27,842 $ 28,827 21,744 21,850 2,389 79 2.23 Preferred stock dividend allocation reporting change As part of its funds transfer pricing process, the Firm allocates substantially all of the cost of its outstanding preferred stock to its reportable business segments, while retaining the balance of the cost in Corporate. Prior to the fourth quarter of 2014, this cost was allocated to the Firm's reportable business segments as interest expense, with an offset recorded as interest income in Corporate. Effective with the fourth quarter of 2014, this cost is no longer included in interest income and interest expense in the segments, but rather is now included in net income applicable to common equity to be consistent with the presentation of firmwide results. As a result of this reporting change, net interest income and net income in the reportable business segments increases; however, there was no impact to the segments' return on common equity ("ROE"). The Firm's net interest income, net income, Consolidated balance sheets and consolidated results of operations were not impacted by this reporting change, as preferred stock dividends have been and continue to be distributed from retained earnings and, accordingly, were never reported as a component of the Firm's consolidated net interest income or net income. Prior period segment and core net interest income amounts throughout this Annual Report have been revised to conform with the current period presentation. 5.97% 88 Mortgage servicing-related matters The financial crisis resulted in unprecedented levels of delinquencies and defaults of 1-4 family residential real estate loans. Such loans required varying degrees of loss mitigation activities. Foreclosure is usually a last resort, and accordingly, the Firm has made, and continues to make, significant efforts to help borrowers remain in their homes. The Firm has entered into various Consent Orders and settlements with federal and state governmental agencies and private parties related to mortgage servicing, origination, and residential mortgage-backed securities activities. The requirements of these Consent Orders and settlements vary, but in the aggregate, include cash compensatory payments (in addition to fines) and/or “borrower relief," which may include principal reduction, refinancing, short sale assistance, and other specified types of borrower relief. Other obligations required under certain Consent Orders and settlements, as well as under new regulatory requirements, include enhanced mortgage servicing and foreclosure standards and processes. The Firm has satisfied or is committed to satisfying these obligations within the mandated timeframes. The mortgage servicing Consent Orders and settlements are subject to ongoing oversight by the Mortgage Compliance Committee of the Firm's Board of Directors. In addition, certain of the Consent Orders and settlements are the subject of ongoing reporting to various regulators and independent overseers. The Firm's compliance with the Global Settlement and the RMBS Settlement are detailed in periodic reports published by the independent overseers. 4.00% JPMorgan Chase & Co./2014 Annual Report The Firm is managed on a line of business basis. There are four major reportable business segments - Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset Management. In addition, there is a Corporate segment. The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is currently evaluated by management. Results of these lines of business are presented on a managed basis. For a definition of managed basis, see Explanation and Reconciliation of the Firm's use of non-GAAP financial measures, on pages 77-78. Consumer Businesses Consumer & Community Banking JPMorgan Chase Wholesale Businesses BUSINESS SEGMENT RESULTS 3.24% 8,439 $ 10,579 10,255 4.14 (a) Net charge-offs and the net charge-off rates excluded $533 million and $53 million of write-offs in the PCI portfolio for the years ended December 31, 2014 and 2013, respectively. These write-offs decreased the allowance for loan losses for PCI loans. For further information on PCI write-offs, see Allowance for Credit Losses on pages 128-130. (b) Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $744 million of charge-offs related to regulatory guidance. Excluding these charges-offs, net charge-offs for the year ended December 31, 2012, would have been $1.8 billion, $410 million and $416 million for the home equity, prime mortgage, including option ARMS, and subprime mortgage portfolios, respectively. Net charge-off rates for the same period, excluding these charge-offs and PCI loans, would have been 2.41%, 0.97% and 4.65% for the home equity, prime mortgage, including option ARMS, and subprime mortgage portfolios, respectively. (c) The 30+ day delinquency rate for PCI loans was 13.33% 15.31% and 20.14% at December 31, 2014, 2013 and 2012, respectively. (d) Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing. 2.67% 3.66% 5.03% $ 2,168 $ 2,568 $ 4,868 3,325 4,158 5,711 Corporate & Investment Bank JPMorgan Chase & Co./2014 Annual Report Commercial Banking Consumer & Business Banking Securities Services ■ Credit Adjustments & Other Market Banking ■ Corporate Client Banking ■ Commercial Term Lending ■ Equity Markets ■ Real Estate Banking Management Description of business segment reporting methodology Results of the business segments are intended to reflect each segment as if it were essentially a stand-alone business. The management reporting process that derives business segment results allocates income and expense using market-based methodologies. The Firm continues to assess the assumptions, methodologies and reporting classifications used for segment reporting, and further refinements may be implemented in future periods. Revenue sharing When business segments join efforts to sell products and services to the Firm's clients, the participating business segments agree to share revenue from those transactions. The segment results reflect these revenue-sharing agreements. Funds transfer pricing Funds transfer pricing is used to allocate interest income and expense to each business and transfer the primary interest rate risk exposures to the Treasury group within Corporate. The allocation process is unique to each business segment and considers the interest rate risk, liquidity risk and regulatory requirements of that segment as if it were operating independently, and as compared with its stand- alone peers. This process is overseen by senior management and reviewed by the Firm's Asset-Liability Committee ("ALCO"). ■ Global Investment Management Global Wealth Fixed Income Markets ■ Middle Markets & Investor Services ■ Consumer Banking ■ Business Banking ■ Chase Wealth Management Mortgage Banking Card, Merchant Banking Services & Auto ■ Mortgage Production ■ Mortgage Servicing Real Estate Portfolios • Card Services o Credit Card Investment Banking ■ Treasury Services o Merchant Services ■ Lending ■ Auto & Student Asset Management 4,559 1,473 $ 97,923 $ 99,798 $ 99,890 28,827 Income before income tax expense 15,239 18,360 17,677 Income tax expense Net income 6,054 $ 9,185 27,842 7,299 Financial ratios Return on common equity Overhead ratio 3,774 6,886 $ 10,791 18% 58 23% 60 25% 57 $ 11,061 Note: As discussed on pages 79-80, effective with the fourth quarter of 2014 the Firm changed its methodology for allocating the cost of preferred stock to its reportable business segments. Prior periods have been revised to conform with the current period presentation. 25,609 17,195 15,937 17,552 Net interest income 28,431 28,985 Total net revenue 44,368 46,537 20,813 29,465 50,278 Total noninterest expense Provision for credit losses 335 Noninterest expense Compensation expense 10,538 11,686 11,632 Noncompensation expense 15,071 16,156 3,520 Noninterest revenue Note: In the discussion and the tables which follow, CCB presents certain financial measures which exclude the impact of PCI loans; these are non- GAAP financial measures. For additional information, see Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures. Consumer & Community Banking net income was $9.2 billion, a decrease of $1.9 billion, or 17%, compared with the prior year, due to higher provision for credit losses and lower net revenue, partially offset by lower noninterest expense. Loans: Selected metrics As of or for the year ended December 31, (in millions, except ratios and where otherwise noted) 2014 2013 2012 Credit data and quality statistics Net charge-offs (a)(b) Trading assets loans (a) $ $ 9,280 Nonaccrual loans (c)(d) 6,401 7,455 9,114 Nonperforming assets (c)(d)(e) 6,872 8,109 9,791 4,773 $ 5,826 2014 compared with 2013 Total assets Selected balance sheet Net revenue was $44.4 billion, a decrease of $2.2 billion, or 5%, compared with the prior year. Net interest income was $28.4 billion, down $554 million, or 2%, driven by spread compression and lower mortgage warehouse balances, largely offset by higher deposit balances in Consumer & Business Banking and higher loan balances in Credit Card. Noninterest revenue was $16.0 billion, a decrease of $1.6 billion, or 9%, driven by lower mortgage fees and related income. The provision for credit losses was $3.5 billion, compared with $335 million in the prior year. The current-year provision reflected a $1.3 billion reduction in the allowance for loan losses and total net charge-offs of $4.8 billion. The prior-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $5.8 billion. For more information, including net charge-off amounts and rates, see Consumer Credit Portfolio. Noninterest expense was $25.6 billion, a decrease of $2.2 billion, or 8%, from the prior year, driven by lower Mortgage Banking expense. 2013 compared with 2012 Consumer & Community Banking net income was $11.1 billion, an increase of $270 million, or 3%, compared with the prior year, due to lower provision for credit losses and lower noninterest expense, predominantly offset by lower net revenue. Net revenue was $46.5 billion, a decrease of $3.7 billion, or 7%, compared with the prior year. Net interest income was $29.0 billion, down $480 million, or 2%, driven by lower deposit margins, lower loan balances due to net portfolio runoff and spread compression in Credit Card, largely offset by higher deposit balances. Noninterest revenue was $17.6 billion, a decrease of $3.3 billion, or 16%, driven by lower mortgage fees and related income, partially offset by higher card income. The provision for credit losses was $335 million, compared with $3.8 billion in the prior year. The current-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $5.8 billion. The prior-year provision reflected a $5.5 billion reduction in the allowance for loan losses and total net charge-offs of $9.3 billion, including $800 million of incremental charge-offs related to regulatory guidance. For more information, including net charge-off amounts and rates, see Consumer Credit Portfolio on pages 113-119. JPMorgan Chase & Co./2014 Annual Report 81 2014 data (period-end) 2013 8,423 6,832 Management's discussion and analysis Noninterest expense was $27.8 billion, a decrease of $985 million, or 3%, from the prior year, driven by lower mortgage servicing expense, partially offset by investments in Chase Private Client expansion, higher non-MBS related legal expense in Mortgage Production, higher auto lease depreciation, and costs related to the control agenda. Selected metrics As of or for the year ended December 31, (in millions, except headcount) $ 455,634 $ 452,929 $ 467,282 1,473 1,463 All other income (479) 6,925 8,887 8,672 10 15 18 Commercial Banking (189) 25% 85 2,635 2,648 2,699 18 19 28 Asset Management 4 65 41 86 23% 3,774 $ 9,185 $ 11,061 $ 10,791 $ 61,274 $ 70,467 $64,729 $ 36,649 $ 29,331 $ 35,161 Year ended December 31, Provision for credit losses (in millions, except ratios) Consumer & Community Banking $ 2014 3,520 $ 2013 2012 18% Net income/(loss) 2013 Return on equity 2012 2014 2013 2012 Corporate & Investment Bank (161) 335 $ (232) 2014 2,153 2,083 1,742 2013 2012 Year ended December 31, (in millions, except ratios) Revenue Lending- and deposit-related fees $ 3,039 $ 2,983 $ 3,121 Asset management, administration and commissions 2014 2,096 2,093 Mortgage fees and related 3,560 5,195 8,680 Card income 5,779 5,785 5,446 2,116 income Selected income statement data Consumer & Community Banking serves consumers and businesses through personal service at bank branches and through ATMs, online, mobile and telephone banking. CCB is organized into Consumer & Business Banking, Mortgage Banking (including Mortgage Production, Mortgage Servicing and Real Estate Portfolios) and Card, Merchant Services & Auto ("Card"). Consumer & Business Banking offers deposit and investment products and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Mortgage Banking includes mortgage origination and servicing activities, as well as portfolios comprised of residential mortgages and home equity loans, including the PCI portfolio acquired in the Washington Mutual transaction. Card issues credit cards to consumers and small businesses, provides payment services to corporate and public sector clients through its commercial card products, offers payment processing services to merchants, and provides auto and student loan services. 23 23 24 Corporate Total (35) 3,139 $ (28) (37) 225 $ 864 3,385 $ 21,762 $ 17,923 $ 21,284 (6,756) (2,620) NM NM NM 10% 9% 11% (a) Effective with the fourth quarter of 2014, the Firm changed the methodology it uses to allocate preferred stock dividends to the lines of business. Prior period amounts for net revenue, pre-provision profit/(loss) and net income/(loss) for each of the business segments were revised to conform with the current allocation methodology. The Firm's Consolidated balance sheets and consolidated results of operations were not affected by this reporting change. For further discussion please see Preferred stock dividend allocation reporting change in Business Segment Results on pages 79-80. 80 JPMorgan Chase & Co./2014 Annual Report CONSUMER & COMMUNITY BANKING (1,147) (10,277) (6,631) 1.76 Subprime mortgage excluding PCI loans Average assets Deposit margin 392,095 434,573 472,334 Total average deposits $ 9,000 $ 11,000 34,224 29,227 24,057 Time and other 67 204,449 229,341 249,281 Savings $ 36% 2.21% 38,298 2.57% 2014 Credit data and quality statistics Net charge-offs (in millions, except ratios and where otherwise noted) As of or for the year ended December 31, Selected metrics JPMorgan Chase & Co./2014 Annual Report Net revenue was $17.4 billion, up 1% compared with the prior year. Net interest income was $10.7 billion, flat compared with the prior year, driven by higher deposit balances, offset by lower deposit margin. Noninterest revenue was $6.7 billion, an increase of 3%, driven by higher investment sales revenue and debit card revenue, partially offset by lower deposit-related fees. Consumer & Business Banking net income was $2.9 billion, a decrease of $281 million, or 9%, compared with the prior year, due to higher noninterest expense, partially offset by higher noninterest revenue. 2013 compared with 2012 Noninterest expense was $12.1 billion, flat from the prior year, reflecting lower costs driven by efficiencies implemented in the business, offset by the increased cost of controls. Net revenue was $18.2 billion, up 5% compared with the prior year. Net interest income was $11.1 billion, up $384 million, or 4% compared with the prior year, driven by higher deposit balances, largely offset by deposit spread compression. Noninterest revenue was $7.2 billion, up $430 million, or 6%, driven by higher investment revenue, reflecting record client investment assets, higher debit card revenue, reflecting an increase in transaction volume, and higher deposit-related fees as a result of an increase in customer accounts. Consumer & Business Banking net income was $3.4 billion, an increase of $500 million, or 17%, compared with the prior year, due to higher net revenue. 2014 compared with 2013 Equity (period-end and average) $11,000 34,431 $ $ 37,174 2.32% 26% 70 67 Overhead ratio 418,529 451,427 489,546 deposits Total period-end 311 347 305 Provision for credit losses 31,753 26,022 21,349 Time and other 17,186 17,412 18,226 Total net revenue Noninterest expense 12,149 12,162 11,490 31% Return on common equity 153,422 176,005 198,996 Checking Average deposits: $ 2,943 2013 $ 3,443 4,903 5,772 expense Income before income tax 18,104 18,844 20,152 Average loans Net income 216,422 2012 Net charge-off rate Net interest income 9,155 5,478 3,597 Noninterest revenue 475 283 $ 3,560 37 Mortgage fees and related income Revenue 2012 2013 2014 (in millions, except ratios) December 31, $ 5,195 $ 8,680 All other income 4,229 As of or for the year ended 4,758 Total net revenue $ 1,668 Net income 5,315 2,759 expense Income before income tax 9,121 7,602 5,284 Noninterest expense (490) (2,681) (217) Provision for credit losses 14,171 10,236 7,826 5,016 Selected Financial statement data Mortgage Banking Management's discussion and analysis 2,149 2,514 Chase Private Client locations 29% 36% 39% % managed accounts Number of: $ 11,128 158,502 $ 16,006 188,840 $ 16,088 213,459 488 698 2.27% 411 305 337 $ 1.51% 1.79% 703 $ 707 $ 286 391 $ Allowance for loan losses Nonperforming assets Retail branch business metrics Net new investment assets Client investment assets 1,218 Personal bankers 21,039 23,588 83 (a) Includes checking accounts and Chase LiquidⓇ cards. Chase Private Clients Sales specialists Client advisors 28,073 24.1 29,437 25.0 30,481 25.7 Accounts (in thousands) (a) Households (in millions) $ 105,700 325,653 2,963 3,044 3,090 6,076 5,740 3,994 23,674 215,888 $ 3,211 238,223 Savings 17,573 Number of: $ 456,468 $ 467,641 15,603 8,040 Trading assets - loans (a) $ 447,750 Total assets Business metrics data (average) 4.23 3.49 2.88 end loans, excluding credit card and PCI loans (c)(e) Selected balance sheet Nonaccrual loans to total period- 43,000 3.31 Branches 2.80 5,602 5,614 36,396 thousands) Active online customers (in 408,559 209 392,797 917 389,967 $ 390,884 $ 393,006 $ 408,992 Total loans Loans held-for-sale Loans retained 19,062 20,290 18,056 ATMs (g) Loans: 5,630 2.38 credit card(e) 438,517 4.41 3.10 2.63 Allowance for loan losses to period-end loans retained Allowance for loan losses to period-end loans retained, excluding PCI loans (f) Allowance for loan losses to Loans retained 18,801 2.68 1.73 1.40 Net charge-off rate, excluding PCI loans (b) 2012 2.27% 1.48% 1.22% Net charge-off rate (a)(b) 17,752 12,201 2.02 2.36 3.51 396,288 Nonaccrual loans to total period- end loans, excluding 402,963 394,291 464,412 46,000 502,520 51,000 Equity(b) Deposits 399,704 Total loans 33,742 72 58 excluding credit card (c)(f) 940 3,416 Loans held-for-sale nonaccrual loans retained, 402,963 393,351 57 255,148 31,114 Active mobile customers (in 1,353 1,495 1,605 Card income $ 5,148 $ 6,599 $ origination volume Business banking 1,638 1,815 2,025 commissions administration and 2012 2013 2014 Period-end loans Business metrics 21,200 6,542 18,883 10,629 10,668 11,052 Net interest income 170,354 187,182 213,049 Checking 6,557 6,744 7,174 Noninterest revenue Period-end deposits: 498 492 534 All other income 19,416 (in millions, except ratios) As of or for the year ended December 31, Selected metrics (b) 2014 includes $3.0 billion of capital held at the CCB level related to legacy mortgage servicing matters. (a) Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value. 164,391 151,333 137,186 413,948 43,000 46,000 51,000 453,304 486,919 Headcount Equity(b) Deposits 12,359 15,629 19,084 thousands) (a) Net charge-offs and the net charge-off rates excluded $533 million and $53 million of write-offs in the PCI portfolio for the years ended December 31, 2014 and 2013, respectively. These write-offs decreased the allowance for loan losses for PCI loans. For further information on PCI write-offs, see Allowance for Credit Losses on pages 128-130. (b) Net charge-offs and net charge-off rates for the year ended December 31, 2012, included $800 million of charge-offs, recorded in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower ("Chapter 7 loans") to be charged off to the net realizable value of the collateral and to be considered nonaccrual, regardless of their delinquency status. Excluding these charges-offs, net charge-offs for the year ended December 31, 2012, would have been $8.5 billion and excluding these charge-offs and PCI loans, the net charge-off rate for the year ended December 31, 2012, would have been 2.45%. (c) Excludes PCI loans. The Firm is recognizing interest income on each pool of PCI loans as they are all performing. (d) At December 31, 2014, 2013 and 2012, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $8.4 billion and $10.6 billion, respectively, that are 90 or more days past due; (2) student loans insured by U.S. government agencies under the Federal Family Education Loan Program ("FFELP") of $367 million, $428 million and $525 million respectively, that are 90 or more days past due; (3) real estate owned ("REO") insured by U.S. government agencies of $462 million, $2.0 billion and $1.6 billion, respectively. These amounts have been excluded based upon the government guarantee. prior year, reflecting continued investments in the business, and costs related to the control agenda. Noninterest expense was $12.2 billion, up 6% from the $ 3,010 $ 2,942 $ 3,068 Asset management, Lending- and deposit-related fees Revenue 2012 2013 433 2014 As of or for the year ended December 31, Selected income statement data Consumer & Business Banking JPMorgan Chase & Co./2014 Annual Report 32 82 (f) The allowance for loan losses for PCI loans of $3.3 billion, $4.2 billion and $5.7 billion at December 31, 2014, December 31, 2013, and December 31, 2012, respectively; these amounts were also excluded from the applicable ratios. (g) Includes eATMs, formerly Express Banking Kiosks ("EBK"). Prior periods were revised to conform with the current presentation. (e) Prior periods were revised to conform with the current presentation. (in millions, except ratios) 5,540 $ 3,468 Return on common equity Overhead ratio $ 54,410 $ 62,369 72,674 Third-party mortgage loans serviced (period-end) $ 751.5 $ 815.5 $ 859.4 Prime mortgage, including option ARMS Third-party mortgage loans serviced (average) Subprime mortgage 784.6 MSR carrying value (period-end) 7.4 837.3 9.6 847.0 7.6 Other 56,104 6,257 511 Home equity 44,988 265.7 $ 118.8 7,104 8,255 551 633 $ 55.6 $ 108.0 $ 164.5 Total period-end loans owned $123,002 $114,981 $117,589 Correspondent (a) 63.2 89.2 101.2 Average loans owned: Total mortgage application volume $ 197.2 42,311 7,687 8,947 MSR revenue multiple(c) 2.72x 2.95x 1.91x Option ARMS $ 17,095 10,220 3,673 15,708 (a) Includes rural housing loans sourced through correspondents, and prior to November 2013, through both brokers and correspondents, which are underwritten and closed with pre-funding loan approval from the U.S. Department of Agriculture Rural Development, which acts as the guarantor in the transaction. (b) Firmwide mortgage origination volume was $83.3 billion, $176.4 billion and $189.9 billion for the years ended December 31, 2014, 2013 and 2012, respectively. (c) Represents the ratio of MSR carrying value (period-end) to third- party mortgage loans serviced (period-end) divided by the ratio of loan servicing-related revenue to third-party mortgage loans serviced (average). Average loans owned: Home equity Prime mortgage Subprime mortgage Option ARMS Total average loans owned Total Real Estate Portfolios Period-end loans owned: Home equity Total period-end loans owned $ 46,696 Loans held-for-sale Prime mortgage, including option ARMS (b) Subprime mortgage 0.46 0.40 0.36 588 675 Ratio of MSR carrying value Total average loans owned PCI loans $117,282 $115,632 $124,607 (period-end) to third-party 41,316 mortgage loans serviced (period- end) 0.98% 1.18% 0.88% Home equity Ratio of loan servicing-related revenue to third-party mortgage Prime mortgage loans serviced (average) Period-end loans owned: Loans: 49,463 Other 2,530 Credit data and quality statistics Net charge-offs: Prime mortgage, including option ARMS 6 12 19 Net charge-off rate: Prime mortgage, including option ARMS 30+ day delinquency rate (c) Nonperforming assets (d)(e) 0.04% 2.06 $ 389 0.07% 2.75 $ 519 $ 599 0.11% 3.05 (a) Predominantly consists of prime mortgages originated with the intent to sell that are accounted for at fair value. (b) Predominantly represents prime mortgage loans repurchased from Government National Mortgage Association ("Ginnie Mae") pools, which are insured by U.S. government agencies. 651 (c) At December 31, 2014, 2013 and 2012, excluded mortgage loans insured by U.S. government agencies of $9.7 billion, $9.6 billion and $11.8 billion respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee. For further discussion, see Note 14 which summarizes loan delinquency information. 249 59,837 $ 5,493 $ 6,726 5,786 6,919 $17,290 $15,136 614 $ 13,557 314 Selected balance sheet data (average) Trading assets loans (a) 8,040 15,603 17,573 Loans: Prime mortgage, including option ARMs (b) 14,993 Loans held-for-sale Average assets 394 42,456 16,495 114 57,131 17,335 Repurchase liability (period- end) (d) At December 31, 2014, 2013 and 2012, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $7.8 billion, $8.4 billion and $10.6 billion respectively, that are 90 or more days past due; and (2) REO insured by U.S. government agencies of $462 million, $2.0 billion and $1.6 billion, respectively. These amounts have been excluded based upon the government guarantee. (e) Prior periods were revised to conform with the current presentation. 98 $ 77.0 48.5 88.5 $ 101.4 79.4 Period-end loans owned: Home equity $ 50,899 $ 57,863 $ 67,385 Total mortgage origination volume(b) $ 78.0 $ 165.5 $ 180.8 Prime mortgage, including option ARMS Mortgage application volume by Subprime mortgage channel Retail $ 29.5 Correspondent(a) Retail Loans, excluding PCI 86 JPMorgan Chase & Co./2014 Annual Report Selected metrics As of or for the year ended December 31, (in billions, except ratios) Business metrics 2014 2013 66,543 5,083 477 2012 Selected metrics As of or for the year ended December 31, (in millions) 2014 2013 2012 Mortgage origination volume by channel Real Estate Portfolios $18,801 $ 6,832 $ 8,423 314 Servicing-related net interest income(a) 4,110 3,744 3,294 Loan servicing revenue and other income(a) Mortgage Servicing 3,563 851 294 Income before income tax expense 3,835 (272) 331 458 Repurchase (losses)/benefits 520 (164) Servicing-related revenue benefits 3,608 93 4,203 Servicing Expense 904 865 Core servicing expense (b) 2,069 1,406 Default servicing expense 2,903 2,703 revenue Net servicing-related (1,222) (1,094) (905) expected cash flows due to collection/realization of Changes in MSR asset fair value 253 3,997 repurchase (losses)/ Income, excluding 2,747 Functional results JPMorgan Chase & Co./2014 Annual Report == 84 Net revenue was $10.2 billion, a decrease of $3.9 billion, or 28%, compared with the prior year. Net interest income was $4.8 billion, a decrease of $258 million, or 5%, driven by lower loan balances due to net portfolio runoff. Noninterest revenue was $5.5 billion, a decrease of $3.7 billion, driven by lower mortgage fees and related income. The provision for credit losses was a benefit of $2.7 billion, compared with a benefit of $490 million in the prior year. The current year reflected a $3.8 billion reduction in the allowance for loan losses due to continued improvement in home prices and delinquencies. The prior year included a $3.9 billion reduction in the allowance for loan losses. Noninterest expense was $7.6 billion, a decrease of $1.5 billion, or 17%, from the prior year, due to lower servicing expense, partially offset by higher non-MBS related legal expense in Mortgage Production. Mortgage Banking net income was $3.2 billion, a decrease of $257 million, or 7%, compared with the prior year, driven by lower net revenue, predominantly offset by a higher benefit from the provision for credit losses and lower noninterest expense. 2013 compared with 2012 Noninterest expense was $5.3 billion, a decrease of $2.3 billion, or 30%, from the prior year, due to lower expense in production and servicing reflecting lower headcount-related expense, the absence of non-MBS related legal expense and lower expense on foreclosure-related matters. The provision for credit losses was a benefit of $217 million, compared with a benefit of $2.7 billion in the prior year. The current year reflected a $700 million reduction in the allowance for loan losses, reflecting continued improvement in home prices and delinquencies. The prior year included a $3.8 billion reduction in the allowance for loan losses. Net charge-offs were $483 million, compared with $1.1 billion in the prior year. Mortgage Banking net income was $1.7 billion, a decrease of $1.5 billion, or 48%, from the prior year, driven by a lower benefit from the provision for credit losses and lower net revenue, partially offset by lower noninterest expense. Net revenue was $7.8 billion, a decrease of $2.4 billion, or 24%, compared with the prior year. Net interest income was $4.2 billion, a decrease of $529 million, or 11%, driven by spread compression and lower loan balances due to portfolio runoff and lower warehouse balances. Noninterest revenue was $3.6 billion, a decrease of $1.9 billion, or 34%, driven by lower mortgage fees and related income. 19% 64 2014 compared with 2013 $ 19,500 $ 17,500 $ 18,000 Equity (period-end and average) 16% 74 9% 68 Year ended December 31, (in millions, except ratios) 2014 2013 3,088 1,646 Production expense (b) 6,582 3,608 1,482 (losses)/benefits excluding repurchase 2,271 Production-related revenue, 422 income(a) Production-related net interest $ 2,973 $ 1,060 Production revenue and other Income(a) Mortgage Production 2012 635 2,973 2,981 3,707 1,033 4,740 Income/(loss), excluding MSR (1,759) 705 $ 5,877 JPMorgan Chase & Co./2014 Annual Report (a) Prior periods were revised to conform with the current presentation. (b) Includes provision for credit losses. 39 42 43 Real Estate Portfolios 132 78% 113 85 Mortgage Servicing 85% Mortgage Production Overhead ratios $ 5,315 $ 5,540 $ 3,211 $ 3,468 616 43% 2014 compared with 2013 Mortgage Production pretax income was $294 million, a decrease of $557 million, or 65%, from the prior year, reflecting lower revenue, largely offset by lower expense and higher benefit from repurchase losses. Mortgage production-related revenue, excluding repurchase losses, was $1.5 billion, a decrease of $2.1 billion, from the prior year, driven by lower volumes due to higher levels of mortgage interest rates and tighter margins. Production expense was $1.6 billion, a decrease of $1.4 billion, or 47%, from the prior year, driven by lower headcount- related expense and the absence of non-MBS related legal expense. Trading assets - loans (a) 2012 2013 2014 (in millions, except ratios) Selected balance sheet data (Period-end) As of or for the year ended December 31, Selected metrics Servicing $ 1,668 Mortgage Production and Mortgage Mortgage Servicing pretax loss was $338 million, compared with a pretax loss of $1.1 billion in the prior year, driven by lower expense, partially offset by a MSR risk management loss. Mortgage net servicing-related revenue was $2.9 billion, a decrease of $78 million. MSR risk management was a loss of $268 million, compared with income of $616 million in the prior year, driven by the net impact of various changes in model inputs and assumptions. See Note 17 for further information regarding changes in value of the MSR asset and related hedges. Servicing expense was $3.0 billion, a decrease of $1.8 billion, or 37%, from the prior year, reflecting lower costs associated with the Independent Foreclosure Review and lower servicing headcount. Mortgage Production pretax income was $851 million, a decrease of $2.7 billion from the prior year, reflecting lower margins, lower volumes and higher legal expense, partially offset by a benefit in repurchase losses. Production-related revenue, excluding repurchase losses, was $3.6 billion, a decrease of $3.0 billion, or 45%, from the prior year, largely reflecting lower margins and lower volumes from rising rates. Production expense was $3.1 billion, an increase of $341 million, or 12%, from the prior year, due to higher non-MBS related legal expense and higher compensation-related expense. Repurchase losses for the current year reflected a benefit of $331 million, compared with repurchase losses of $272 million in the prior year. The current year reflected a reduction in the repurchase liability largely as a result of the settlement with the GSES. 2013 compared with 2012 Management's discussion and analysis 85 85 Real Estate Portfolios pretax income was $2.1 billion, down $2.7 billion, or 57%, from the prior year, due to a lower benefit from the provision for credit losses and lower net revenue, partially offset by lower noninterest expense. Net revenue was $3.2 billion, a decrease of $451 million, or 12%, from the prior year, driven by lower net interest income as a result of spread compression and lower loan balances due to portfolio runoff. The provision for credit losses was a benefit of $223 million, compared with a benefit of $2.7 billion in the prior year. The current-year provision reflected a $700 million reduction in the allowance for loan losses, $400 million from the non credit- impaired allowance and $300 million from the purchased credit-impaired allowance, due to continued improvement in home prices and delinquencies. The prior-year provision reflected a $3.8 billion reduction in the allowance for loan losses, $2.3 billion from the non credit-impaired allowance and $1.5 billion from the purchased credit-impaired allowance. Net charge-offs were $477 million, compared with $1.1 billion in the prior year. See Consumer Credit Portfolio on pages 113-119 for the net charge-off amounts and rates. Noninterest expense was $1.4 billion, a decrease of $180 million, or 12%, compared with the prior year, driven by lower FDIC-related expense and lower foreclosed asset expense due to lower foreclosure inventory. Mortgage Servicing pretax income was $404 million, compared with a loss of $338 million in the prior year, reflecting lower expenses and lower MSR risk management loss, partially offset by lower net revenue. Mortgage net servicing-related revenue was $2.7 billion, a decrease of $200 million, or 7%, from the prior year, driven by lower average third-party loans serviced and lower revenue from an exited non-core product, partially offset by lower MSR asset amortization expense as a result of lower MSR asset value. MSR risk management was a loss of $28 million, compared with a loss of $268 million in the prior year. See Note 17 for further information regarding changes in value of the MSR asset and related hedges. Servicing expense was $2.3 billion, a decrease of $702 million, or 24%, from the prior year, reflecting lower headcount-related expense and lower expense for foreclosure related matters. Real Estate Portfolios pretax income was $4.8 billion, up $1.7 billion from the prior year, or 54%, due to a higher benefit from the provision for credit losses, partially offset by lower net revenue. Net revenue was $3.7 billion, a decrease of $602 million, or 14%, from the prior year. This decrease was due to lower net interest income, resulting from lower loan balances due to net portfolio runoff, and lower noninterest revenue due to higher loan retention. The provision for credit losses was a benefit of $2.7 billion, compared with a benefit of $509 million in the prior year. The current-year provision reflected a $3.8 billion reduction in the allowance for loan losses, $2.3 billion from the non credit-impaired allowance and $1.5 billion from the purchased credit-impaired allowance, reflecting continued improvement in home prices and delinquencies. The prior- year provision included a $3.9 billion reduction in the allowance for loan losses from the non credit-impaired allowance. Net charge-offs were $1.1 billion, compared with $3.3 billion in the prior year. Prior-year total net charge- offs included $744 million of incremental charge-offs reported in accordance with regulatory guidance on certain loans discharged under Chapter 7 bankruptcy. Noninterest expense was $1.6 billion, a decrease of $100 million, or 6%, compared with the prior year, driven by lower foreclosed asset expense due to lower foreclosure inventory, largely offset by higher FDIC-related expense. 10,404 Mortgage Banking net income income tax expense (209) (282) Noninterest revenue Real Estate Portfolios (1,143) (338) 404 tax expense/(benefit) Income/(loss) before income (268) (28) income/(expense) including related net interest MSR risk management, (70) 432 risk management 43 Net interest income 3,493 3,871 Mortgage Banking income before 3,120 4,802 2,061 Income before income tax expense 1,653 1,553 1,373 $ 2,759 Noninterest expense (2,693) (223) Provision for credit losses 4,264 3,662 3,211 Total net revenue 4,221 (509) Allowance for loan losses (a) 5,385 $ 3,224 Prime mortgage, including option ARMS 78,256 13,724 588 675 Average assets $164,387 $172,143 $163,898 $187,169 $175,712 Home equity origination volume 3,102 2,124 1,420 88 87 Management's discussion and analysis Credit data and quality statistics As of or for the year ended 2,385 $ 966 $ 473 $ 77,133 12,103 2012 2014 Home equity (recoveries), excluding PCI loans:(a)(b) $ 20,971 13,674 (in millions, except ratios) December 31, 2013 Prime mortgage, including 84,155 10,178 511 $167,284 Other 4,626 20,466 $ 59,737 $ 18,030 11,257 3,921 16,794 $ 19,950 12,909 4,416 19,236 $ 21,840 14,400 4,777 21,545 $ 50,002 $ 56,511 $ 62,562 JPMorgan Chase & Co./2014 Annual Report $ 67,994 $ 76,790 $ 88,356 Prime mortgage, including option ARMS Subprime mortgage Subprime mortgage $ 94,514 $ 72,440 $ 82,319 Home equity Average loans owned: $177,326 Total average loans owned $168,036 Total period-end loans owned 633 75,456 12,881 79,416 11,279 551 92,471 8,756 477 Other $169,698 option ARMS Net charge-offs/ 41 (recovery) rate, excluding PCI loans 0.41 0.96 2.68 Net charge-off/(recovery) rate reported:(a)(b) Home equity 0.65% 1.17% 22 Prime mortgage, including option ARMS 0.03 0.05 0.58 Subprime mortgage excluding PCI loans (c) Allowance for loan losses, excluding PCI loans Allowance for PCI loans (a) Allowance for loan losses Nonperforming assets (d) Allowance for loan losses to period-end loans retained Allowance for loan losses to period-end loans retained, 30+ day delinquency rate, 1.79 0.64 0.29 (recovery) rate - reported Total net charge-off/ Total net charge-off/ 1.70 1.76 Other 3.54 0.74 (0.27) 2.37 2.37 2.52% 1.76 Net charge-off/(recovery) $ 3,341 1,107 $ 477 $ (recoveries), excluding PCI loans Total net charge-offs/ 16 10 9 486 90 (27) Other Subprime mortgage 454 rate, excluding PCI loans: (b) 1.70 $ 18,927 12,038 4,175 17,915 $ 53,055 option ARMS Other 5.43 1.17 (0.43) 1.07 0.09 0.04 Prime mortgage, including 3.28% 1.55% 0.87% Home equity Average Consumer Banking deposits ($B)² Average Business Banking deposits ($B) $152 62% $548 22% 4,976 2020 Active digital customers (M) 58% <30% % of digital payment volume¹ 72% 64% <25% % of digital payment transactions¹ 10% 3,079 NM Active mobile customers growth rate 40.9 37.3 Active mobile customers (M) 55.3 52.5 4.9 # of branches 12% 22% 2006 Overall gain 10.4% Compounded annual gain S&P Financials Index S&P 500 Index JPMorgan Chase & Co. 4.1% 128.8% 6.5% 268.0% 11.9% 928.1% 412.0% S&P Financials Index Bank One (7/1/2004-12/31/2020) and JPMorgan Chase & Co. merger Performance since the Bank One Compounded annual gain Overall gain Performance since becoming CEO of Bank One (3/27/2000-12/31/2020)¹ Stock total return analysis Average stock price $657 S&P 500 Index 9.7% 362.0% 3.7% 82.3% Performance for the period ended Client Franchises Built Over the Long Term 5 Adhering to these principles allows us to drive good organic growth and prop- erly manage our capital (including dividends and stock buybacks), which we have consistently demonstrated over the past decades. All of this is shown in the charts in this introduction. In addition, we urge you to read the CEO letters in this Annual Report, which will give you a lot more specific detail about our businesses and what our plans are for the future. We have consistently described to you, our shareholders, the basic principles and strategies we use to build this company – from maintaining a fortress balance sheet, constantly investing, nurturing talent, fully satisfying regulators, and continually improving risk, governance and controls to serving customers and clients while lifting up communities worldwide. back over five years, 10 years or since the JPMorgan Chase/Bank One merger (approximately 15 years ago), these investments mean our stock has significantly outperformed the Standard & Poor's 500 Index and the Standard & Poor's Financials Index. These important investments will also drive our company's future prospects and position it to grow and prosper for decades. 1 On March 27, 2000, Jamie Dimon was hired as CEO of Bank One. These charts show actual returns of the stock, with dividends reinvested, for heritage shareholders of Bank One and JPMorgan Chase & Co. vs. the Standard & Poor's 500 Index (S&P 500 Index) and the Standard & Poor's Financials Index (S&P Financials Index). Ten years 10.8% 11.1% (1.8)% 13.9% 14.7% 15.2% 17.2% 18.4% (5.5)% Five years One year Compounded annual gain/(loss) December 31, 2020 2019 $37 $31.0 $175 2017 2018 2019 2020 Assets under custody² ($ in trillions) 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 ■Tangible book value $26.8 $23.5 $23.2 $18.8 $20.5 $20.5 $19.9 $20.5 $16.1 $16.9 $14.9 $13.2 2008 2016 2009 2015 2013 ■Consumer deposits $3,258 $2,783 $2,740 $2,329 $2,376 $2,353 $2,427 $2,061 $1,743 $1,881 $1,883 $1,415 $722 $757 2008 2009 Client assets 2010 2011 Wholesale deposits 2012 2014 2010 2011 2012 $590 $501 $80 Client investment assets ($B) $38 $24 $13 Average Business Banking loans ($B) Community Banking $833 $684 $189 deposits ($B) Consumer & Average Consumer & Business Banking Deposits market share³ 3.6% 9.3% 9.8% 2013 2014 2015 2016 2017 2018 2019 $136 2020 16.0 15.5 Selected balance sheet data (period-end) Loans $1,012,853 $ 997,620 $1,015,760 17.3 $15.35 $16.45 $18.8 52196 52.52▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 11% $30.12 #1 Named to Fortune magazine's Most Admired Companies list TOP 10 #1 traditional Middle Market bookrunner in the U.S. MIDDLE MARKET LENDER TRADITIONAL #1 #1 in customer satisfaction with online banking among national banks according to J.D. Power $2.3 trillion in credit and capital raised for consumers and clients of all sizes, including those in some of the hardest-hit industries Committed to finance and facilitate $200 billion to drive action on climate change and advance sustainable development CUSTOMER SATISFACTION #1 CREDIT AND CAPITAL RAISED $2.3T SUSTAINABLE DEVELOPMENT $200B Total assets MULTIFAMILY LENDER #1 U.S. multifamily lender #1 WEALTH MANAGEMENT APP While we don't run the company worrying about the stock price in the short run, in the long run our stock price is a measure of the progress we have made over the years. This progress is a function of continual investments in our people, systems and products, in good and bad times, to build our capabilities. Whether looking JPMorgan Chase stock is owned by large institutions, pension plans, mutual funds and directly by individual investors. However, it is important to remember that in almost all cases, the ultimate beneficiaries are the individuals in our commu- nities. More than 100 million people in the United States own stock, and a large percentage of these individuals, in one way or another, own JPMorgan Chase stock. Many of these people are veterans, teachers, police officers, firefighters, health- care workers, retirees or those saving for a home, school or retirement. Your management team goes to work every day recognizing the enormous responsibility that we have to perform for our shareholders. As I look back on the last year and the last two decades – starting from my time as CEO of Bank One in 2000 - it is remarkable how much we persevered and have accomplished, not only in terms of financial performance but also in our stead- fast dedication to help clients, communities and countries throughout the world. 2020 was another strong year for JPMorgan Chase, with the firm generating record revenue, as well as numerous other records in each of our lines of business. We earned $29.1 billion in net income on revenue of $122.9 billion versus $36.4 billion on revenue of $118.5 billion in 2019, reflecting strong underlying performance across our businesses offset by additional reserves under new accounting rules. We gener- ally grew market share across our businesses and continued to make significant investments in products, people and technology, all while maintaining credit discipline and a fortress balance sheet. In total, we extended credit and raised $2.3 trillion in capital for businesses, institutional clients and U.S. customers. I discuss these themes later in this letter. and for being a source of strength in difficult times. Those opportunities were powerfully presented to us this year, and I am proud of how we stepped up. Jamie Dimon, Chairman and Chief Executive Officer 2 I am proud of what our company and our tens of thousands of employees around the world achieved, collectively and individually. As you know, we have long cham- pioned the essential role of banking in a community – its potential for bringing people together, for enabling companies and individuals to reach for their dreams, 3,386,071 Watching events unfold throughout the year, we were keenly focused on what we, as a company, could do to serve. As I begin this annual letter to shareholders, Dear Fellow Shareholders, #1 bank for COVID-19 response according to JUST Capital COVID-19 RESPONSE #1 $276 billion in total Asset & Wealth Management client asset inflows AWM CLIENT ASSET INFLOWS $276B #1 digital wealth management app according to J.D. Power 2020 was an extraordinary year by any measure. It was a year of a global pandemic, a global recession, unprecedented government actions, turbulent elections, and deeply felt social and racial injustice. It was a year in which each of us faced difficult personal challenges, and a staggering number of us lost loved ones. It was also a year when those among us with less were disproportionately hurt by joblessness and poverty. And it was a time when companies discovered what they really were and, sometimes, what they might become. 2,687,379 2,622,532 Deposits Headcount 255,351 256,981 256,105 (a) TBVPS and ROTCE are each non-GAAP financial measures. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 62-64 for additional information on these measures. (b) Refer to Liquidity Risk Management on pages 102-108 for additional information on this measure. (c) The ratios presented are calculated under the Basel III Fully Phased-In Approach. Refer to Capital Risk Management on pages 91-101 for additional information on these measures. JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.4 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of customers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. 319,780 3,275.8 Information about J.P. Morgan's capabilities can be found at jpmorgan.com and about Chase's capabilities at chase.com. Information about JPMorgan Chase & Co. is available at jpmorganchase.com. ADVANCE RACIAL EQUITY $30 billion to advance racial equity #1 INVESTMENT BANK #1 globally in both investment banking fees and Markets revenue 100 HUMAN RIGHTS EQUALITY 100: Score on Human Rights Campaign's Corporate Equality Index $30B 3 429,913 3,084.0 Common shares at period-end 2,144,257 1,562,431 1,470,666 Common stockholders' equity 249,291 Total stockholders' equity 279,354 234,337 261,330 3,049.4 230,447 Market data Closing share price $ 127.07 $ 139.40 $ 97.62 Market capitalization 387,492 256,515 Earnings, Diluted Earnings per Share and Return on Tangible Common Equity 2004-2020 ($ in billions, except per share and ratio data) $36.4 High: $141.10 Low: $76.91 $92.01 Tangible Book Value and Average Stock Price per Share 2004-2020 for 2017 Adjusted ROTCE¹ was 13.6% 2019 2020 1 Adjusted net income, a non-GAAP financial measure, excludes $2.4 billion from net income in 2017 as a result of the enactment of the Tax Cuts and Jobs Act. 2018 $113.80 2017 2015 2014 2009 2010 2011 2012 2013 Return on tangible common equity (ROTCE) Diluted earnings per share ■Net income 2006 2007 2008 2004 2005 $2.26 2016 $5.6 $110.72 $63.83 $65.62 $33.62 $38.68 $40.72 $44.60 $48.13 $35.49 $53.56 $51.44 $40.36 $39.36 $39.22 $106.52 $36.07 $38.70 $56.33 $43.93 $60.98 $47.75 $51.88 $66.11 $58.17 $39.83 $27.09 $2.35 6% $6.19 $6.00 $17.9 $17.4 $19.0 $8.88 $21.7 $24.7 $24.4 15% $24.4 $26.9 $21.3 22% 24% $29.1 $10.72 Adjusted net income¹ $32.5 $9.00 $3.96 19% 13% $4.00 $4.33 $8.5 $4.34 $4.48 $11.7 10% 12% 13% $15.4 $5.29 13% 14% 10% 17% $3,781 15% 15% 15% $14.4 $6.31 $5.19 $648 4,908 $730 54% JPM ROTCE Overhead ratio5 34% UBS-GWM & MS-IM JPMorgan Chase compared with peers4 28% 60% CS-PB & TROW Management 70% Asset & Wealth PNC USB-C & CB Banking 15% 11% 39% 41% Commercial MS-IS 16% 20% 17% BAC-CB 15% Bank MS C-ICG 15% 58% 12.0 Tier 1 capital ratio (c) 15.0 14.1 13.7 Total capital ratio(c) For footnoted information, refer to page 67 in this Annual Report. ROTCE = Return on tangible common equity WFC 1% 80% WFC 7% $573 70% MS 9% BAC 65% GS 12% GS 65% BAC 14% JPM с 12.4 Investment 48% #2 #1 Market share¹3 8.7% 8.9% Total Markets revenue¹4 #8 Market share¹4 6.3% #1 11.4% Corporate & Investment FICC¹4 Market share¹4 Equities¹4 Market share¹4 #7 #1 #1 9.2% #1 12.9% #1 7.0% 11.6% 13.1% #8 Co-#1 Co-#1 Global investment banking fees¹³ 53% ■#1 PPP lender on a dollar basis ■Provided customer assistance to ~2.0M accounts, Corporate & Banking COF-CB & DC 49% Community 55% Consumer & peer ROTCE², 3 Best-in-class JPM 2020 ROTCE peer overhead ratio¹ overhead ratio Best-in-class JPM 2020 Returns Efficiency JPMorgan Chase Is in Line with Best-in-Class Peers in Both Efficiency and Returns 7 1 Represents assets under management, as well as custody, brokerage, administration and deposit accounts. 2 Represents activities associated with the safekeeping and servicing of assets. million active mobile customers? ■#1 primary bank within Chase footprint ■ #1 U.S. credit card issuer based on sales and outstandings⁹ ■#4 mortgage servicer¹º ■ #2 bank auto lender¹¹ representing balances of ~$83B¹² 13.1 Common equity Tier 1 capital ratio (c) 113 2020 ANNUAL REPORT HASE CHASE CHASE Your goals guide how we work CHASE HASE CH CHA JPMORGAN CHASE & CO. $30B to advance racial equity UPMorgan 停 CHASE O Advancing Black Pathways JPMORGAN CHASE & CO. Unlocking Second Chances JPMORGAN CHASE & Co. Financial Highlights As of or for the year ended December 31, (in millions, except per share, ratio data and headcount) CHASE 2020 Explore ways tones online JPMorgan 16% Credit card sales market share5 $144 $169 $153 Credit card loans ($B, EOP) $1,081 $1,114 ΝΑ Debit & credit card sales volume ($B) $379 $352 ΝΑ Debit card sales ($B) $703 $763 $257 Credit card sales ($B) 9.5% 9.4% 5.1% Business Banking primary market share4 14 (41) 14 (40) ■Serve >63 million U.S. households including 4.3 million small business relationships ■■55 million active digital customers, including 41 Welcome to a more personal way to think about your wealth. 2019 2018 Selected income statement data 9.00 Book value per share 81.75 75.98 70.35 Tangible book value per share (TBVPS)(a) 66.11 60.98 56.33 Cash dividends declared per share 3.60 3.40 2.72 Selected ratios Return on common equity 12% 15% 13% Return on tangible common equity (ROTCE)(a) 14 19 17 Liquidity coverage ratio (average) (b) 110 116 10.72 8.88 Diluted 9.04 Total net revenue Total noninterest expense $ 119,543 66,656 $ 115,399 65,269 $ 108,783 63,148 Pre-provision profit 52,887 50,130 45,635 Provision for credit losses 17,480 5.0% 5,585 Net income $ 29,131 $ 36,431 $ 32,474 Per common share data Net income per share: Basic 8.89 $ 10.75 4,871 11.0% с Bank $399 $430 $326 $252 $1,567 $1,577 $275 $460 $476 $309 $368 $1,494 $222 $252 $312 $243 $281 $167 $167 $136 $1,789 $1,693 $1,621 $1,519 $1,619 $1,820 $1,659 $233 $274 PPP Paycheck Protection Program AUM Assets under management For footnoted information, refer to page 67 in this Annual Report. 6 B = Billions T = Trillions M = Millions K = Thousands New and Renewed Credit and Capital for Our Clients 2008-2020 ($ in billions) $2,496 $2,357 $2,307 $227 $2,345 $2,263 $2,144 $265 $226 $2,102 $258 $2,044 $262 $197 $480 $1,866 $1,525 $1,392 $1,443 $3,802 $3,633 $660 $679 $844 $3,255 $464 $503 $618 $558 # of top 50 Chase markets where we are #1 (top 3) $3,011 $2,681 12.3% $784 $439 $792 $398 $824 $861 $2,424 $372 $365 $755 $361 $558 $3,740 $3,617 $1,186 ($ in billions) $1,264 $1,088 $1,115 $1,158 2008 2009 2010 2011 2012 2013 2014 2015 2016 EOP = End of period 2017 2019 2020 Corporate clients ■Commercial clients Consumer Assets Entrusted to us by Our Clients at December 31, $5,926 $959 $4,820 Deposits and client assets¹ $4,227 $4,211 $718 2018 MSAS = Metropolitan statistical areas $2,811 NA Not available # of top 75 MSAS with dedicated teams 36 Bankers 1,203 67 2,101 New relationships (gross) NA 1,706 Commercial Average loans ($B) $53.6 $207.9 Banking Average deposits ($B) $73.6 $172.7 67 2,020 1,856 $218.9 $237.8 Gross investment banking revenue ($B) 20 $0.7 $2.7 Multifamily lending21 #28 #1 $3.3 #1 ■137 locations across the U.S. and 30 international locations $655 ■Credit, banking and treasury services to ~18K $516 Average total deposits ($B) Assets under custody ($T) FICC = Fixed Income, Currencies and Commodities $13.9 11 (25) $26.8 $31.0 $190 $465 $611 ■>80% of Fortune 500 companies do business with us ■Presence in over 100 markets globally ■#1 in global investment banking fees for the 12th consecutive year¹³ ■Consistently ranked #1 in Markets revenue since 2012¹4 ■J.P. Morgan Research ranked as the #1 Global Research Firm¹7 ■■#1 in USD payments volume18 ■■■ #2 custodian globally19 Daily payment processing ($T) 16 ΝΑ >$7 >$8 Average daily security purchases and sales ($T) ΝΑ $2.3 $2.7 ΝΑ Commercial & Industrial clients²² and ~33K real estate owners and investors Average deposits ($B) 15 ■ #1 traditional Middle Market Bookrunner in the U.S.23 ■23,000 affordable housing units financed in 202024 $1.4 $1.6 ■183 4/5-star rated funds33 ■Business with 56% of the world's largest pension funds, sovereign wealth funds and central banks ■■■Positive client asset flows across all regions, segments and products ■63% of Asset Management AUM managed by female and/or diverse portfolio managers34 U.S. ultra-high-net-worth client assets market share31 ΝΑ 11% 12% Average loans ($B) 29 $26.5 $147.4 $166.3 Average deposits ($B) 29 $50.6 $135.3 $162.0 # of Global Private Bank client advisors 29, 30 2,419 USD U.S. dollar 2,462 ■17 specialized industry coverage teams NM Not meaningful $0.5 Global Private Bank client assets ($T) 29,30 1,506 $1.3 Management #1 Ranking of 5-year cumulative net client U.S. Private Bank (Euromoney) 25 ■80% of 10-year JPMAM long-term mutual fund AUM performed above peer median³2 asset flows26 ΝΑ #2 #2 China inbound funds AUM27 ΝΑ #6 #1 Global Funds AUM ($T) $1.1 #3 $0.5 Global Institutional AUM ($T) Asset & Wealth 2.7% #1 2.5% 1.8% Global active long-term fund AUM market share28 $0.8 $0.6 $0.3 JPMorgan Chase & Co./2020 Form 10-K Recent events • On January 27, 2021, JPMorgan Chase announced that it will launch a digital retail bank in the U.K. this year, and on February 23, 2021, JPMorgan Chase announced that it will appoint Sanoke Viswanathan, head of International Consumer, to the Operating Committee. On December 31, 2020, JPMorgan Chase acquired the Global Loyalty business ("cxLoyalty") of cxLoyalty Group Holdings, Inc. This includes cxLoyalty's technology platforms, full-service travel agency, and gift card and merchandise services. On December 31, 2020, JPMorgan Chase acquired 55ip, a financial technology company and leading provider of automated tax-smart investment strategies. On December 18, 2020, JPMorgan Chase received the results of the 2020 Comprehensive Capital Analysis and Review ("CCAR") Round 2 stress test from the Federal Reserve. The Firm's Stress Capital Buffer ("SCB") requirement remained at 3.3%. The Federal Reserve also announced that all large banks, including the Firm, could resume share repurchases commencing in the first quarter of 2021, subject to certain restrictions. The Firm's Board of Directors has authorized a new common share repurchase program for up to $30 billion. The Firm expects to repurchase up to $4.5 billion of common stock in the first quarter of 2021 and, subject to approval by the Board of Directors, maintain the quarterly common stock dividend of $0.90 per share. • On December 18, 2020, JPMorgan Chase announced the retirement of Lee Raymond, the Firm's Lead Independent Director. Stephen B. Burke has succeeded Mr. Raymond as Lead Independent Director effective January 1, 2021. On December 7, 2020, Phebe N. Novakovic became a member of the Firm's Board of Directors. Ms. Novakovic is Chairman and Chief Executive Officer of General Dynamics Corporation. 2021 outlook These current expectations are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are based on the current beliefs and expectations of JPMorgan Chase's management and are subject to significant risks and uncertainties. Refer to Forward-Looking Statements on page 157, and the Risk Factors section on pages 8-32 of the Firm's 2020 Form 10-K, for a further discussion of certain of those risks and uncertainties and the other factors that could cause JPMorgan Chase's actual results to differ materially because of those risks and uncertainties. There is no assurance that actual results in 2021 will be in line with the outlook set forth below, and the Firm does not undertake to update any forward-looking statements. JPMorgan Chase's current outlook for 2021 should be viewed against the backdrop of the global and U.S. economies, the COVID-19 pandemic, financial markets activity, the geopolitical environment, the competitive environment, client and customer activity levels, and regulatory and legislative developments in the U.S. and other countries where the Firm does business. Each of these factors will affect the performance of the Firm and its LOBS. The Firm will continue to make appropriate adjustments to its businesses and operations in response to ongoing developments in the business, economic, regulatory and legal environments in which it operates. The outlook information contained in this Form 10-K supersedes all outlook information included in the Firm's periodic reports furnished or filed with the SEC prior to the date of this Form 10-K. Full-year 2021 • Management expects net interest income, on a managed basis, to be in excess of $14 billion, market dependent. • Management expects net interest income, on a managed basis, to be approximately $55 billion, market dependent. Management expects adjusted expense to be First-quarter 2021 • Management expects net interest income, on a managed basis, to be approximately $13 billion, market dependent. • Investment banking fees are expected to be flat when compared with the fourth quarter of 2020, depending on market conditions. Fourth-quarter 2021 Refer to the Business Segment Results on pages 65-66 for a detailed discussion of results by business segment. • approximately $69 billion, which includes accelerated contributions to the Firm's Foundation in the form of equity investments, as well as higher revenue-related expense. • Total Markets revenue of $29.5 billion, up 41%, with Fixed Income Markets up 45% and Equity Markets up 33% . ROE 15% Net interest income, on a managed basis, and adjusted expense are non-GAAP financial measures. Refer to Explanation and Reconciliation of the Firm's Use of Non- GAAP Financial Measures on pages 62-64. Average loans down 6%; debit and credit card sales volume down 3% Active mobile customers up 10% $103 billion Credit and capital raised for nonprofit and U.S. government entities (b) CIB ROE 20% Average deposits up 20%; average loans up 13% CB ROE 11% #1 ranking for Global Investment Banking fees with 9.2% wallet share for the year • Gross Investment Banking revenue of $3.3 billion, up 22% Average deposits up 38%; average loans up 5% $28 billion Loans under the Small Business Administration's Paycheck Protection Program (a) Excludes loans under the SBA's PPP. (b) Includes states, municipalities, hospitals and universities. AWM • Assets under management (AUM) of $2.7 trillion, up 17% ROE 28% $9.5 billion of Global Investment Banking fees, up 25% JPMorgan Chase & Co./2020 Form 10-K JPMorgan Chase & Co./2020 Form 10-K 49 On November 30, 2020, ICE Benchmark Administration, the administrator of LIBOR, announced a public consultation on its proposal to cease the publication of the principal tenors of U.S. dollar LIBOR (i.e., overnight, one-month, three- month, six-month and 12-month LIBOR) immediately following a final publication on June 30, 2023. The Federal Reserve, the OCC and the FDIC also released guidance encouraging market participants to cease dealing in new U.S. dollar LIBOR contracts from the end of 2021. There has been no change in the scheduled cessation of U.K. sterling, Japanese yen, Swiss franc and Euro LIBOR, or the remaining tenors of U.S. dollar LIBOR, from December 31, 2021. The Firm continues to work towards reducing its exposure to IBOR-referencing contracts, including derivatives, bilateral and syndicated loans, securities, and debt and preferred stock issuances, to meet the industry milestones and recommendations published by National Working Groups ("NWG"), including the Alternative Reference Rates Committee (the "ARRC") in the U.S. On October 23, 2020, the International Swaps and Derivatives Association, Inc. ("ISDA") published a new supplement to the ISDA 2006 definitions and the related 2020 IBOR Fallbacks Protocol (the "Protocol"). These publications are intended to facilitate the incorporation of robust rate fallback provisions into both legacy and new derivative contracts with effect from January 25, 2021. The Firm's client-facing legal entities have agreed to adhere to the Protocol, in accordance with recommendations from multiple industry working groups, including the ARRC. ISDA further announced that bilateral templates have been made available for use with counterparties who choose not to adhere to the Protocol. As a key objective of the ARRC's transition plan to encourage adoption of the Secured Overnight Financing Rate ("SOFR"), counterparty clearing houses, clearing house members and other impacted market participants successfully executed the discounting and price alignment interest ("PAI") switch from federal funds to SOFR on October 16, 2020. The industry completed a similar switch from EONIA to €STR on July 27, 2020. On March 12, 2020 and January 7, 2021, the Financial Accounting Standards Board ("FASB") issued accounting standards updates providing optional expedients and exceptions for applying generally accepted accounting principles to contracts and hedge accounting relationships affected by reference rate reform. These optional expedients are intended to simplify the operational impact of applying U.S. GAAP to transactions impacted by reference rate reform. The Firm elected to apply certain of these expedients beginning in the third quarter of 2020. On August 27, 2020, the International Accounting Standards Board ("IASB") issued guidance that provides similar relief for entities reporting under International Financial Reporting Standards ("IFRS"). Refer to Accounting and Reporting Developments on page 156 for additional information. The Firm continues to monitor the transition relief being considered by the U.S. Treasury Department regarding the tax implications of reference rate reform. The Firm's initiatives in connection with LIBOR transition include: • • • • • rates. • continuing to educate and inform clients on LIBOR transition and the necessity to prepare for the cessation of LIBOR assisting clients with discontinuing their issuance or use of LIBOR-linked products within the timelines specified by NWGS supporting clients in their efforts to remediate contracts linked to LIBOR, including contracts to which the Firm is a party, which it manages or for which it acts as agent offering products linked to alternative reference rates ("ARRS") across its businesses, and planning for the implementation of rate fallback mechanisms across products based on the conventions recommended by NWGs to prepare for transition to ARRS upon the cessation of various IBORS. The Firm is on schedule to implement necessary changes to operational and risk management systems in order to transition away from IBORS, including by aiming to meet proposed deadlines set by NWGs for the cessation of new contracts referencing these benchmarks. The Firm continues to engage with and remains committed to NWGS in devising solutions to unresolved issues relating to IBOR transition. The Firm continues to engage with market participants, NWGs and regulators to address market-wide challenges associated with LIBOR transition, including efforts to: • Capital raised for corporate clients and non-U.S.government entities continuing to reduce its overall exposure to LIBOR implementing rate fallback provisions developed by NWGS in new LIBOR contracts, where appropriate JPMorgan Chase and other market participants continue to make progress in preparing for the discontinuation of the London Interbank Offered Rate ("LIBOR") and other IBORS to comply with the International Organization of Securities Commission's standards for transaction-based benchmark Interbank Offered Rate ("IBOR") transition The COVID-19 pandemic introduced additional risk to the Firm's Brexit Implementation program, particularly in relation to staff relocations. As a result, the Firm has worked closely with regulators and employees to ensure that critical staff are relocated in a safe and timely manner so that the Firm can meet its regulatory commitments and continue serving its clients. Further relocations are planned for 2021, and the Firm's longer-term EU staffing strategy will be developed over time in cooperation with its regulators and as the post-Brexit market landscape evolves in order to ensure that the Firm maintains operational resilience and effective client coverage. 50 50 Management's discussion and analysis Business Developments COVID-19 Pandemic In response to the COVID-19 pandemic the Firm invoked resiliency plans to allow its businesses to remain operational, utilizing disaster recovery sites and implementing alternative work arrangements globally. Additionally, the Firm implemented strategies and procedures designed to help it respond to increased market volatility, client demand for credit and liquidity, distress in certain industries and the ongoing impacts to consumers and businesses. Throughout 2020, the Firm remained focused on serving its clients, customers and communities, as well as the well- being of its employees, during the pandemic. The Firm continues to actively monitor the health and safety situations at local and regional levels, and will continue to adapt as these situations evolve. Supporting clients and customers The Firm has supported its clients and customers during the challenging conditions caused by the COVID-19 pandemic by providing assistance, primarily in the form of payment deferrals on loans and extending credit, including through its participation in the Small Business Association's ("SBA") PPP. Refer to Credit Portfolio on page 112 for information on assistance granted to customers and clients. Refer to Consumer Credit portfolio on page 116 and Wholesale Credit Portfolio on page 122 for information on retained loans under payment deferral. The Firm has gradually re-opened its branches since April 2020, with nearly 90% of its branches returning to full service as of December 31, 2020. Additionally, the Firm continues to provide a wide range of banking services that are accessible to clients and customers through mobile and other digital channels. Protecting and supporting employees In response to the COVID-19 pandemic, the Firm implemented alternative work arrangements, with the vast majority of its global workforce working from home since the onset of the pandemic and continuing into the first quarter of 2021. The Firm also provided additional benefits to employees during the COVID-19 pandemic. Supporting communities Since March, the Firm has committed $250 million to help address humanitarian needs and long-term economic challenges posed by the COVID-19 pandemic on the communities in which the Firm operates. As of December 31, 2020, over 75% of this commitment has been funded. Departure of the U.K. from the EU The U.K.'s departure from the EU, which is commonly referred to as "Brexit," was completed on December 31, 2020. The U.K. and the EU have entered into a Trade and Cooperation Agreement which delineates many significant aspects of the future relationship between the U.K. and the EU. However, the agreement contained very limited provisions relating to cross-border financial services, and the U.K. and the EU are expected to engage in further negotiations concerning financial services. The Firm has executed and continues to execute on its Firmwide Brexit Implementation program, which encompasses a strategic implementation plan across all impacted businesses and functions, including an ongoing assessment of political, legal and regulatory and other implementation risks. A key focus of the program has been to ensure continuity of service to the Firm's EU clients in the following areas: regulatory and legal entities; clients; and business and operations. Regulatory and legal entities The Firm's legal entities in Germany, Luxembourg and Ireland are now licensed to provide and are providing services to the Firm's EU clients, including through a branch network covering locations such as Paris, Madrid and Milan. Subject to limited exceptions, the Firm's U.K.-based legal entities are no longer permitted to transact business from the U.K. with EU clients. Clients Agreements covering substantially all of the Firm's EU client activity have been re-documented to EU legal entities to facilitate continuation of service. The Firm continues to actively engage with those clients that have not completed re-documentation or required operational changes. Business and operations 49 trillion 60.98 • Average deposits up 22%; client investment assets up 17% 5,585 Net income 29,131 36,431 213 (20) Diluted earnings per share 8.88 10.72 (17) Selected ratios and metrics 17,480 Return on common equity 12 % 14 15 % 19 Book value per share $ 81.75 $ 75.98 8 Tangible book value per share 66.11 8 Return on tangible common equity Capital ratiosb Provision for credit losses 50,130 • EXECUTIVE OVERVIEW This executive overview of the MD&A highlights selected information and does not contain all of the information that is important to readers of this 2020 Form 10-K. For a complete description of the trends and uncertainties, as well as the risks and critical accounting estimates, affecting the Firm and its various LOBS, this 2020 Form 10-K should be read in its entirety. Effective January 1, 2020, the Firm adopted the CECL accounting guidance. Refer to Note 1 for further information. Financial performance of JPMorgan Chase Year ended December 31, (in millions, except per share data and ratios) 2020 2019 5 Change Total net revenue (a) $119,543 $115,399 4 % Total noninterest expense (a) 66,656 65,269 2 Pre-provision profit 52,887 Selected income statement data (b) CET1 Tier 1 capital 47 48 88 • Management's discussion and analysis Selected capital-related metrics The Firm's CET1 capital was $205 billion, and the Standardized and Advanced CET1 ratios were 13.1% and 13.8%, respectively. • The Firm's SLR was 6.9%. The SLR reflects the temporary exclusions of U.S. Treasury securities and deposits at Federal Reserve Banks, as required by the Federal Reserve's interim final rule issued on April 1, 2020. The Firm's SLR excluding the temporary relief was 5.8%. • The Firm grew TBVPS, ending 2020 at $66.11, up 8% versus the prior year. Pre-provision profit, ROTCE and TBVPS are non-GAAP financial measures. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 62-64, and Capital Risk Management on pages 91-101 for a further discussion of each of these measures. Business segment highlights JPMorgan Chase & Co./2020 Form 10-K Credit provided and capital raised $2.3 trillion Total credit provided and capital raised (including loans and commitments) (a) $226 billion Credit for consumers $18 billion Credit for U.S. small businesses Selected business metrics for each of the Firm's four LOBS are presented below for the full year of 2020. $865 billion Credit for corporations CCB JPMorgan Chase continues to support consumers, businesses and communities around the globe. The Firm provided new and renewed credit and raised capital for wholesale and consumer clients during 2020, consisting of: As of December 31, 2020, the Firm had average eligible High Quality Liquid Assets (“HQLA") of approximately $697 billion and unencumbered marketable securities with a fair value of approximately $740 billion, resulting in approximately $1.4 trillion of liquidity sources. Refer to Liquidity Risk Management on pages 102-108 for additional information. Firmwide average deposits of $1.9 trillion were up 25%, reflecting significant inflows across the Firm, primarily driven by the impact of the COVID-19 pandemic and the related effect of certain government actions. Firmwide average loans of $1.0 trillion were up 1%, driven by higher loan balances in AWM and CIB, as well as loans originated under the Small Business Administration's ("SBA") Paycheck Protection Program ("PPP"), predominantly offset by lower loan balances in Home Lending and Card. Total capital 13.1 % 15.0 12.4 % 14.1 17.3 16.0 (a) In the second quarter of 2020, the Firm reclassified certain spend- based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. (b) As of December 31, 2020, the capital metrics reflect the relief provided by the Federal Reserve Board in response to the COVID-19 pandemic, including the CECL capital transition provisions that became effective in the first quarter of 2020. Refer to Regulatory Developments relating to the COVID-19 Pandemic on pages 52-53 and Capital Risk Management on pages 91-101 for additional information. Comparisons noted in the sections below are for the full year of 2020 versus the full year of 2019, unless otherwise specified. Firmwide overview JPMorgan Chase reported net income of $29.1 billion for 2020, or $8.88 per share, on net revenue of $119.5 billion. The Firm reported ROE of 12% and ROTCE of 14%. The Firm's results for 2020 included net additions to the allowance for credit losses of $12.2 billion and Firmwide legal expense of $1.1 billion. • • The Firm had net income of $29.1 billion, down 20%. Total net revenue was up 4%. Noninterest revenue was $65.0 billion, up 12%, driven by higher CIB Markets revenue, Investment Banking fees and net production revenue in Home Lending. Net interest income was $54.6 billion, down 5%, driven by the impact of lower rates, • • • predominantly offset by higher net interest income in CIB Markets as well as balance sheet growth. Noninterest expense was $66.7 billion, up 2%, driven by higher volume- and revenue-related expense, legal expense and continued investments in the businesses, partially offset by lower structural expense. The provision for credit losses was $17.5 billion, up $11.9 billion from the prior year, driven by net additions to the allowance for credit losses of $12.2 billion due to the deterioration and increased uncertainty in the macroeconomic environment as a result of the impact of the COVID-19 pandemic. The total allowance for credit losses was $30.8 billion at December 31, 2020. The Firm had an allowance for loan losses to retained loans coverage ratio of 2.95%, compared with 1.39% in the prior year; the increase from the prior year was driven by the additions to the allowance for credit losses and the adoption of CECL. ⚫ The Firm's nonperforming assets totaled $10.9 billion at December 31, 2020, an increase of $5.9 billion from the prior year, primarily reflecting client credit deterioration across multiple industries in the wholesale portfolio; and in the consumer portfolio, loans placed on nonaccrual status related to the impact of the COVID-19 pandemic, as well as the adoption of CECL, as the purchased credit deteriorated loans in the mortgage portfolio became subject to nonaccrual loan treatment. In the fourth quarter of 2020, nonperforming assets decreased $556 million from the prior quarter, reflecting some credit improvement in the wholesale portfolio. The consumer portfolio remained relatively flat, as the increase in loans placed on nonaccrual status in Home Lending related to the impact of the COVID-19 pandemic was predominantly offset by lower loans at fair value in CIB, largely due to sales. • • $1.1 • . develop and introduce forward-looking term rates linked to ARRS, and Total provision for credit losses $ 17,480 ΝΑ 5,585 $ 4,871 Effective January 1, 2020, the Firm adopted the CECL accounting guidance. In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Refer to Note 1 for further information. 2020 compared with 2019 The provision for credit losses increased in consumer and wholesale primarily driven by the deterioration and uncertainty in the macroeconomic environment, in particular in the first half of 2020, as a result of the impact of the COVID-19 pandemic. The increase in consumer reflected: ⚫ net additions of $7.4 billion to the allowance for credit losses, consisting of $6.6 billion for Card, $520 million for Auto, $252 million for Business Banking, partially offset by . lower net charge-offs largely in Card, reflecting lower charge-offs and higher recoveries, primarily benefiting from payment assistance and government stimulus. The prior year included a $244 million net reduction in the allowance for credit losses. The increase in wholesale reflected a net addition of $4.7 billion to the allowance for credit losses across the LOBS, impacting multiple industries. Investment securities The investment securities provision for credit losses relates to the HTM portfolio, which became subject to the CECL accounting guidance beginning on January 1, 2020. JPMorgan Chase & Co./2020 Form 10-K 55 Income tax expense Management's discussion and analysis Noninterest expense Year ended December 31, (in millions) Compensation expense 2020 2019 2018 Refer to the segment discussions of CCB on pages 67-70, CIB on pages 71-76, CB on pages 77-79, AWM on pages 80-82, the Allowance for Credit Losses on pages 132-133, and Notes 1, 10 and 13 for further discussion of the credit portfolio and the allowance for credit losses. Wholesale Total consumer ΝΑ partially offset by • a net increase from a gain on an equity investment. Net interest income decreased due to the impact of lower rates, predominantly offset by higher net interest income in CIB Markets, as well as balance sheet growth. The Firm's average interest-earning assets were $2.8 trillion, up $434 billion, and the yield was 2.34%, down 127 basis points ("bps"), primarily due to lower rates. The net yield on these assets, on an FTE basis, was 1.98%, a decrease of 48 bps. The net yield excluding CIB Markets was 2.30%, down 97 bps. Net yield excluding CIB Markets is a non-GAAP financial measure. Refer to the Consolidated average balance sheets, interest and rates schedule on pages 300-304 for further details; and the Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 62-64 for a further discussion of Net interest yield excluding CIB Markets. Provision for credit losses Year ended December 31, (in millions) Credit card 2020 2019 2018 Consumer, excluding credit card $ 1,016 $ (378) $ (119) 10,886 5,348 4,818 11,902 4,970 4,699 5,510 615 172 68 Year ended December 31, (in millions, except rate) 2020 2019 2018 3,351 3,044 5,941 5,087 5.731 31,668 31,114 30,031 Total noncompensation expense Total noninterest expense $ 66,656 $ 65,269 $ 63,148 (a) In the second quarter of 2020, the Firm reclassified certain spend- based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. (b) Included Firmwide legal expense of $1.1 billion, $239 million and $72 million for the years ended December 31, 2020, 2019 and 2018, respectively. (c) Included FDIC-related expense of $717 million, $457 million and $1.2 billion for the years ended December 31, 2020, 2019 and 2018, respectively. 2020 compared with 2019 Compensation expense increased driven by higher volume- and revenue-related expense, predominantly CIB and CCB, as well as the impact of investments in the businesses. Noncompensation expense increased as a result of: higher legal expense predominantly in CIB and AWM higher volume-related expense, in particular brokerage expense in CIB and depreciation from growth in auto lease assets in CCB higher investments in the businesses, including technology and real estate, • an impairment on a legacy investment in Corporate, and • higher FDIC-related expense, partially offset by • lower marketing expense as a result of lower investments in marketing campaigns and lower travel-related benefits in CCB, and lower structural expense, including lower travel and entertainment across the businesses, and payment processing costs, partially offset by higher contributions to the Firm's Foundation. 2020 compared with 2019 The effective tax rate decreased, with the current year rate reflecting the impact of a lower level of pre-tax income and changes in the mix of income and expenses subject to U.S. federal, and state and local taxes, as well as other tax adjustments. The prior year included the effect of $1.1 billion of tax benefits related to the resolution of certain tax audits. Refer to Note 25 for further information. 56 JPMorgan Chase & Co./2020 Form 10-K improve liquidity in ARRS 2,476 • higher losses related to the early termination of certain of the Firm's long-term debt in Treasury and CIO, Marketing (a) Other (b)(c) 8,533 $ 34,988 $ 34,155 $ 33,117 Income before income tax Noncompensation expense: expense $35,407 $44,545 Occupancy 4,449 4,322 3,952 Income tax expense 6,276 Technology, communications and Effective tax rate 17.7 % 8,114 18.2 % $40,764 8,290 20.3 % equipment 9,821 8,802 Professional and outside services 8,464 8,502 • higher costs associated with using forward contracts to hedge certain non-U.S. dollar-denominated net investment exposures, and 10,338 ⚫ lower net valuation gains on certain investments in AWM Management's discussion and analysis CONSOLIDATED RESULTS OF OPERATIONS This section provides a comparative discussion of JPMorgan Chase's Consolidated Results of Operations on a reported basis for the two-year period ended December 31, 2020, unless otherwise specified. Refer to Consolidated Results of Operations on pages 48-51 of the Firm's Annual Report on Form 10-K for the year ended December 31, 2019 (the "2019 Form 10-K") for a discussion of the 2019 versus 2018 results. Factors that relate primarily to a single business segment are discussed in more detail within that business segment's results. Refer to pages 152-155 for a discussion of the Critical Accounting Estimates Used by the Firm that affect the Consolidated Results of Operations. Revenue Year ended December 31, 2018 (in millions) 2020 2019 Investment banking fees $ 9,486 $ Principal transactions 18,021 Lending- and deposit-related fees (a) 6,511 7,501 $ 14,018 6,626 7,550 12,059 6,377 Asset management, administration (a) and commissions 18,177 16,908 53 16,793 JPMorgan Chase & Co./2020 Form 10-K U.S.government facilities. Beginning in March 2020, the Federal Reserve announced a suite of facilities using its emergency lending powers under section 13(3) of the Federal Reserve Act to support the flow of credit to individuals, households and businesses adversely affected by the COVID-19 pandemic and to support the broader economy. support legislative proposals in the U.S., the U.K. and the EU that aim to resolve concerns involving "tough legacy" contracts (i.e. contracts that do not provide for automatic conversion to another rate or that are difficult to amend in order to add rate fallback provisions). Resolution of these challenges should provide more certainty and help to provide a framework for market participants in transitioning away from IBORS. ⚫ net losses on certain equity investments in CIB, compared with net gains in the prior year JPMorgan Chase & Co./2020 Form 10-K 51 Management's discussion and analysis Regulatory Developments Relating to the COVID-19 Pandemic Since March 2020, the U.S. government as well as central banks and banking authorities around the world have taken and continue to take actions to help individuals, households and businesses that have been adversely affected by the economic disruption caused by the COVID-19 pandemic. The CARES Act and the Consolidated Appropriations Act, which were signed into law on March 27, 2020 and December 27, 2020, respectively, provide, among other things, funding to support loan facilities to assist consumers and businesses. Set forth below is a summary as of the date of this Form 10-K of U.S. government actions currently impacting the Firm and U.S. government programs in which the Firm is participating. The Firm will continue to assess ongoing developments in government actions in response to the COVID-19 pandemic. U.S. government actions Eligible retained income definition. On March 17, 2020, the Office of the Comptroller of the Currency ("OCC"), the Board of Governors of the Federal Reserve System ("Federal Reserve"), and the Federal Deposit Insurance Corporation ("FDIC"), collectively the "federal banking agencies," issued an interim final rule (issued as final on August 26, 2020) that revised the definition of "eligible retained income" in the regulatory capital rules that apply to all U.S. banking organizations. On March 23, 2020, the Federal Reserve issued an interim final rule (issued as final on August 26, 2020) that revised the definition of "eligible retained income" for purposes of the total loss-absorbing capacity ("TLAC") buffer requirements that apply to global systemically important banking organizations. The revised definition of eligible retained income makes any automatic limitations on payout distributions that could apply under the agencies' capital rules or TLAC rule take effect on a more graduated basis in the event that a banking organization's capital, leverage and TLAC ratios were to decline below regulatory requirements (including buffers). The March 17, 2020 interim final rule was issued, in conjunction with an interagency statement encouraging banking organizations to use their capital and liquidity buffers, to further support banking organizations' abilities to lend to households and businesses affected by the COVID-19 pandemic. Reserve requirements. On March 24, 2020, the Federal Reserve issued an interim final rule (issued as final on December 22, 2020) reducing reserve requirement ratios for all depository institutions to zero percent, effective March 26, 2020, an action intended to free up liquidity in the banking system to support lending to households and businesses. Refer to Note 26 for additional information on the reduction to the reserve requirement. • Regulatory Capital - Current Expected Credit Losses ("CECL") transition delay. On March 31, 2020, the federal banking agencies issued an interim final rule (issued as final on August 26, 2020) that provided banking organizations with the option to delay the effects of CECL on regulatory capital for two years, followed by a three-year transition period ("CECL capital transition provisions"). The Firm elected to apply the CECL capital transition provisions. Supplementary leverage ratio ("SLR") temporary revision. On April 1, 2020, the Federal Reserve issued an interim final rule that requires, on a temporary basis, the calculation of total leverage exposure for purposes of calculating the SLR for bank holding companies ("BHC"), to exclude the on- balance sheet amounts of U.S. Treasury securities and deposits at Federal Reserve Banks. These exclusions became effective April 1, 2020, and will remain in effect through March 31, 2021. Refer to Capital Risk Management on pages 91-101 and Note 27 for additional information on the CECL capital transition provisions, the impact to the Firm's capital metrics and the Firm's SLR. Loan modifications. On April 7, 2020, the federal banking agencies along with the National Credit Union Administration, and the Consumer Financial Protection Bureau, in consultation with the state financial regulators, issued an interagency statement revising a March 22, 2020 interagency statement on loan modifications and the reporting for financial institutions working with customers affected by the COVID-19 pandemic (the "IA Statement"). The IA Statement reconfirmed that efforts to work with borrowers where the loans are prudently underwritten, and not considered past due or carried on nonaccrual status, should not result in the loans automatically being considered modified in a troubled debt restructuring ("TDR") for accounting and financial reporting purposes, or for purposes of their respective risk-based capital rules, which would otherwise require financial institutions subject to the capital rules to hold more capital. The IA Statement also clarified the interaction between its previous guidance and Section 4013 of the CARES Act, as extended by Section 541 of the Consolidated Appropriations Act, which provides certain financial institutions with the option to suspend the application of accounting guidance for TDRS for a limited period of time for loan modifications made to address the effects of the COVID-19 pandemic. The Firm has granted various forms of assistance to customers and clients impacted by the COVID-19 pandemic, including payment deferrals and covenant modifications. The majority of the Firm's COVID-19 related loan modifications have not been considered TDRs because: 52 62 JPMorgan Chase & Co./2020 Form 10-K the CARES Act and extended by the Consolidated Appropriations Act. To the extent that certain modifications do not meet any of the above criteria, the Firm accounts for them as TDRs. Refer to Credit Portfolio on pages 112-113 and Note 12 for additional information on the Firm's loan modification activities. PPP. Beginning April 3, 2020, the PPP, established by the CARES Act and administered by the SBA, authorized eligible lenders to provide nonrecourse loans to eligible borrowers until August 8, 2020 to provide an incentive for these businesses to keep their workers on their payroll. As part of the Consolidated Appropriations Act, additional funding was provided for new PPP loans beginning in early January 2021. This program was designed to target smaller businesses as well as to simplify the loan forgiveness process for loans under $150,000. As of February 19, 2021, the Firm has funded approximately $5 billion under this extension of the program. The Firm has participated and is participating in the PPP and certain of the other government facilities and programs, as needed, to assist its clients and customers or to support the broader economy. Refer to Capital Risk Management on pages 91-101, Liquidity Risk Management on pages 102-108, Credit Portfolio on pages 112-113, Note 12 and Note 27 for additional information on the Firm's participation in the PPP and other government facilities and programs. Investment securities gains/(losses) they represent short-term or other insignificant modifications, whether under the Firm's regular loan modification assessments or the IA Statement guidance, or the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by 258 Principal transactions revenue increased, predominantly in CIB, reflecting higher revenue in Fixed Income Markets, driven by strong performance in Currencies & Emerging Markets, Rates, and Credit. The increase in principal transactions revenue also reflected higher net valuations on several legacy equity investments in Corporate, compared with net losses in the prior year. Principal transactions revenue in CIB may in certain cases have offsets across other revenue lines, including net interest income. The Firm assesses the performance of its CIB Markets business on a total revenue basis. Refer to CIB and Corporate segment results on pages 71-76 and pages 83-84, respectively, and Note 6 for additional information. Lending- and deposit-related fees decreased as a result of lower deposit-related fees in CCB, reflecting lower transaction activity and the impact of fee refunds related to the COVID-19 pandemic, predominantly offset by higher cash management fees in CIB and CB, as well as higher lending- related fees, particularly loan commitment fees in CIB. Refer to CCB, CIB and CB segment results on pages 67-70, pages 71-76 and pages 77-79, respectively, and Note 6 for additional information. Asset management, administration and commissions revenue increased driven by: • • higher asset management fees in AWM as a result of net inflows into liquidity and long term products, and higher performance fees; and in CCB related to a higher level of investment assets higher brokerage commissions in CIB and AWM on higher client-driven volume, partially offset by • lower volume of annuity sales in CCB. Refer to CCB, CIB and AWM segment results on pages 67- 70, pages 71-76 and pages 80-82, respectively, and Note 6 for additional information. Investment securities gains/(losses) increased due to the repositioning of the investment securities portfolio, including sales of U.S. GSE and government agency mortgage-backed securities, particularly in the first and third quarters of 2020. Refer to Corporate segment results on pages 83-84 and Note 10 for additional information. Mortgage fees and related income increased due to higher net mortgage production revenue reflecting higher mortgage production volumes and margins; the prior year included gains on sales of certain loans. 54 JPMorgan Chase & Co./2020 Form 10-K Card income decreased due to: • • lower net interchange income reflecting lower credit card sales volumes and debit card transactions as a result of the impact of the COVID-19 pandemic, largely offset by lower acquisition costs and higher annual fees in CCB, and lower merchant processing fees in CIB predominantly driven by a reporting reclassification of certain expenses to be a reduction of revenue in Merchant Services. Refer to CCB and CIB segment results on pages 67-70 and pages 71-76, respectively, and Note 6 for further information. 802 Other income decreased reflecting: Refer to CIB segment results on pages 71-76 and Note 6 for additional information. higher debt underwriting fees in investment-grade and high-yield bonds driven by increased industry-wide fees and wallet share gains. The increased activity resulted in part from clients seeking liquidity in the first half of the year as a result of the COVID-19 pandemic. Refer to CCB segment results on pages 67-70, Note 6 and 15 for further information. Investment banking fees increased, driven by CIB, reflecting: Mortgage fees and related income 3,091 higher equity underwriting fees predominantly in follow- on offerings and convertible securities markets due to increased industry-wide fees 2,036 Card income (b) 4,435 5,076 Other income (c) 4,457 5,731 64,980 58,154 Increased amortization on higher levels of alternative energy investments in CIB. The increased amortization was more than offset by lower income tax expense from the associated tax credits 57,245 (395) 1,254 4,743 5,343 53,724 55,059 Noninterest revenue Net interest income Total net revenue $ 119,543 $ 115,399 $ 108,783 (a) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions to lending- and deposit- related fees. Prior-period amounts have been revised to conform with the current presentation. 54,563 (c) Included operating lease income of $5.5 billion for each of the years ended December 31, 2020 and 2019, and $4.5 billion for the year ended December 31, 2018. 2020 compared with 2019 (b) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. 2019 2020 December 31, The following summary table provides a reconciliation from the Firm's reported U.S. GAAP results to managed basis. management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the LOBS. Management also uses certain non-GAAP financial measures at the Firm and business-segment level, because these other non-GAAP financial measures provide information to investors about the underlying operational performance and trends of the Firm or of the particular business segment, as the case may be, and, therefore, facilitate a comparison of the Firm or the business segment with the performance of its relevant competitors. Refer to Business Segment Results on pages 65-84 for additional information on these non-GAAP measures. Non-GAAP financial measures used by the Firm may not be comparable to similarly named non-GAAP financial measures used by other companies. Non-GAAP financial measures The Firm prepares its Consolidated Financial Statements in accordance with U.S. GAAP; these financial statements appear on pages 162-166. That presentation, which is referred to as "reported" basis, provides the reader with an understanding of the Firm's results that can be tracked consistently from year-to-year and enables a comparison of the Firm's performance with the U.S. GAAP financial statements of other companies. 2018 EXPLANATION AND RECONCILIATION OF THE FIRM'S USE OF NON-GAAP FINANCIAL MEASURES Management's discussion and analysis 61 JPMorgan Chase & Co./2020 Form 10-K (e) Includes accrued interest and future contractual interest obligations. Excludes interest related to structured notes for which the Firm's payment obligation is based on the performance of certain benchmarks. (d) Refer to unsettled resale and securities borrowed agreements in Note 28 for further information. In addition to analyzing the Firm's results on a reported basis, management reviews Firmwide results, including the overhead ratio, on a "managed" basis; these Firmwide managed basis results are non-GAAP financial measures. The Firm also reviews the results of the LOBS on a managed basis. The Firm's definition of managed basis starts, in each case, with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on an FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. These financial measures allow Fully taxable- equivalent adjustments" tc(b ) (in millions, except ratios) 1,877 $ 7,220 (b) Includes noncancelable operating leases for premises and equipment used primarily for business purposes. Excludes the benefit of noncancelable sublease rentals of $593 million and $846 million at December 31, 2020 and 2019, respectively. Refer to Note 18 for further information on operating leases. (c) Primarily includes dividends declared on preferred and common stock, deferred annuity contracts, pension and other postretirement employee benefit obligations, insurance liabilities and income taxes payable associated with the deemed repatriation under the TCJA. $ 58,154 $ 5,731 2,968 $ 7,425 2,968 67,948 64,980 Total noninterest revenue (a) $ Other income Reported Managed basis equivalent adjustments (b) Reported Fully taxable- Year ended Managed basis $ 4,457 Contractual purchases and capital expenditures 177,648 1,968 333 Obligations under co-brand programs 539 286 286 Equity investment commitments 54,681 117,951 96,848 54,368 29,719 8,128 10,450 6,071 Fully taxable- equivalent adjustments (b) 2,534 2,534 (e) 942 (a) Excludes structured notes on which the Firm is not obligated to return a stated amount of principal at the maturity of the notes, but is obligated to return an amount based on the performance of the structured notes. 225 3,333 1,548 1,182 156,017 29,996 161,716 $ 57,791 $ 67,551 $ $ 2,529,130 $ Total contractual cash obligations 8,593 13,686 103,742 Total off-balance sheet obligations 79 240 530 2,929 198 Managed basis 6,276 $ 8,265 60,688 Net income 44,545 38,793 9,662 3,386 Income tax expense 3,386 35,407 Income before income tax expense ΝΑ 4,871 5,585 ΝΑ 5,585 17,480 NA $29,131 17,480 NA $29,131 3,065 3,065 Contractual interest payments" 55 % NM 57 % 54 % NM 56 % Overhead ratio NA $32,474 $32,474 10,795 4,871 43,269 2,505 2,505 40,764 8,290 47,610 11,179 NA $36,431 8,114 $36,431 Provision for credit losses 55,687 111,288 63,148 48,140 2,505 531 57,776 57,245 54,981 122,929 66,656 ΝΑ 66,656 (a) Total noninterest expense 418 3,386 119,543 Total net revenue 54,563 Net interest income 53,724 $ $ 5,343 55,059 1,877 628 55,601 115,399 45,635 53,195 3,065 50,130 56,273 3,386 52,887 Reported Pre-provision profit 63,148 2,505 108,783 118,464 65,269 ΝΑ 65,269 3,065 ΝΑ 1,764 Net increase/(decrease) in agreements Investing activities In 2019, cash provided primarily reflected net income excluding noncash adjustments, lower trading assets, and net proceeds of sales, securitizations, and paydowns of loans held-for-sale, partially offset by higher securities borrowed, an increase in other assets and a decrease in trading liabilities. In 2020, cash used primarily reflected higher trading assets, other assets, and securities borrowed, partially offset by higher trading liabilities and net income excluding noncash adjustments. JPMorgan Chase's operating assets and liabilities primarily support the Firm's lending and capital markets activities. These assets and liabilities can vary significantly in the normal course of business due to the amount and timing of cash flows, which are affected by client-driven and risk management activities and market conditions. The Firm believes that cash flows from operations, available cash and other liquidity sources, and its capacity to generate cash through secured and unsecured sources, are sufficient to meet its operating liquidity needs. Operating activities $ 263,978 $ (15,162) $(152,511) (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. cash and due from banks and deposits with banks 58 % (2,863) (182) 9,155 Effect of exchange rate changes on cash 32,987 $ (79,910) $ 4,092 $ 15,614 (261,912) (52,059) (199,420) 34,158 596,645 The Firm's investing activities predominantly include originating held-for-investment loans and investing in the investment securities portfolio, and other short-term instruments. Financing activities • In 2020, cash used primarily reflected net purchases of investment securities, higher net originations of loans, and higher securities purchased under resale agreements. The Firm's financing activities include acquiring customer deposits and issuing long-term debt, as well as preferred stock. The table below provides an index of where in this 2020 Form 10-K discussions of the Firm's various off-balance sheet arrangements can be found. Refer to Note 1 for additional information about the Firm's consolidation policies. The Firm has no commitments to issue its own stock to support any SPE transaction, and its policies require that transactions with SPES be conducted at arm's length and reflect market pricing. Consistent with this policy, no JPMorgan Chase employee is permitted to invest in SPES with which the Firm is involved where such investment would violate the Firm's Code of Conduct. The Firm holds capital, as appropriate, against all SPE- related transactions and related exposures, such as derivative contracts and lending-related commitments and guarantees. The Firm has several types of off-balance sheet arrangements, including through nonconsolidated special- purpose entities ("SPES"), which are a type of VIE, and through lending-related financial instruments (e.g., commitments and guarantees). In the normal course of business, the Firm enters into various off-balance sheet arrangements and contractual obligations that may require future cash payments. Certain obligations are recognized on-balance sheet, while others are disclosed as off-balance sheet under accounting principles generally accepted in the U.S. ("U.S. GAAP"). Special-purpose entities OFF-BALANCE SHEET ARRANGEMENTS AND CONTRACTUAL CASH OBLIGATIONS Management's discussion and analysis 59 JPMorgan Chase & Co./2020 Form 10-K Refer to Consolidated Balance Sheets Analysis on pages 57-58, Capital Risk Management on pages 91-101, and Liquidity Risk Management on pages 102-108 for a further discussion of the activities affecting the Firm's cash flows. * * * • For both periods, cash was used for repurchases of common stock and cash dividends on common and preferred stock. On March 15, 2020, in response to the economic disruptions caused by the COVID-19 pandemic, the Firm temporarily suspended repurchases of its common stock. Subsequently, the Federal Reserve directed all large banks, including the Firm, to discontinue net share repurchases through the end of 2020. • In 2019, cash provided reflected higher deposits, partially offset by a decrease in short-term borrowings and net payments of long-term borrowings. In 2020, cash provided reflected higher deposits and an increase in securities loaned or sold under repurchase agreements, partially offset by net payments of long-term borrowings. • In 2019, cash used reflected net purchases of investment securities, partially offset by lower securities purchased under resale agreements, and net proceeds from sales and securitizations of loans held-for-investment. Financing activities Type of off-balance sheet arrangement Special-purpose entities: variable interests and other obligations, including contingent obligations, arising from variable interests in nonconsolidated VIES Investing activities (a) 2019 281,685 (1) 17,841 17,578 11 210,407 232,599 43 119,277 170,181 10 40,920 45,208 17 183,675 291,498 2018 (3) 28 2020 Year ended December 31, Net cash provided by/(used in) Operating activities (a) (in millions) The following is a discussion of cash flow activities during the years ended December 31, 2020 and 2019. Refer to Consolidated cash flows analysis on page 54 of the Firm's 2019 Form 10-K for a discussion of the 2018 activities. Consolidated cash flows analysis JPMorgan Chase & Co./2020 Form 10-K 58 Stockholders' equity increased reflecting the combined impact of net income, capital actions, the adoption of CECL and an increase in accumulated other comprehensive income ("AOCI"). The increase in AOCI was driven by net unrealized gains on AFS securities, and higher valuation of interest rate cash flow hedges. Refer to page 165 for information on changes in stockholders' equity, and Capital actions on page 99, Note 24 for additional information on AOCI. Long-term debt decreased as a result of maturities of FHLB advances; net maturities of senior debt, which included the early termination of certain of the Firm's debt; partially offset by an issuance of subordinated debt, and higher fair value hedge accounting adjustments related to lower interest rates. Refer to Liquidity Risk Management on pages 102-108 and Note 20 for additional information. Trading liabilities increased reflecting client-driven market- making activities, which resulted in higher levels of short positions in debt and equity instruments and higher derivative payables as a result of market movements in CIB Markets. Refer to Notes 2 and 5 for additional information. Accounts payable and other liabilities increased reflecting higher client payables related to client-driven activities in CIB Markets. Refer to Note 19 for additional information. Refer to Off-Balance Sheet Arrangements on pages 60-61 and Note 14 and 28 for information on Beneficial interests issued by consolidated VIES. 26 % 3,106,717 279,354 $ 3,386,071 $ 7 261,330 2,687,379 2,426,049 Location of disclosure Refer to Note 14 Page references 253-260 1,606 (b) Operating leases" 250,415 230,202 123,477 42,180 42,084 22,461 Long-term debt (a) 17,874 17,599 223 2,400 14,976 2,705 Beneficial interests issued by consolidated VIES 2,070 Other(c) (d) Unsettled resale and securities borrowed Off-balance sheet obligations 15,568 2,070,769 10,090 9,983 15,531 2,660,171 131,720 49,198 53,865 2,425,388 Total on-balance sheet obligations 2,592 2,008 2,237 8,694 3,602 35,107 28,514 28,514 Total After 2025 2020 2024-2025 2022-2023 The carrying amount of on-balance sheet obligations on the Consolidated balance sheets may differ from the minimum contractual amount of the obligations reported below. Refer to Note 28 for a discussion of mortgage repurchase liabilities and other obligations. By remaining maturity at December 31, Contractual cash obligations The accompanying table summarizes, by remaining maturity, JPMorgan Chase's significant contractual cash obligations at December 31, 2020. The contractual cash obligations included in the table below reflect the minimum contractual obligation under legally enforceable contracts with terms that are both fixed and determinable. Excluded from the table are certain liabilities with variable cash flows and/or no obligation to return a stated amount of principal at maturity. Contractual cash obligations JPMorgan Chase & Co./2020 Form 10-K 60 000 283-288 Refer to Note 28 Off-balance sheet lending-related financial instruments, guarantees, and other commitments 2019 Total (in millions) 2021 On-balance sheet obligations Short-term borrowings (a) 183,675 215,197 189 9 118 214,881 95,084 sold under repurchase agreements 2,143,145 $ 1,558,040 1,637 $ 2,931 $ 4,321 $ 2,134,256 $ $ Deposits (a) Federal funds purchased and securities loaned or NM 2020 $ 236,865 47,820 781 2,399 $ 190,663 (a) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. (b) Predominantly recognized in CIB, CB and Corporate. 2020 2018 Commercial Banking Corporate & Investment Bank $ 51,268 $ 55,133 $ 51,271 2019 2020 Consumer & Community Banking (a) Year ended December 31, (in millions, except ratios) Total net revenue The following tables summarize the Firm's results by segment for the periods indicated. Refer to Line of business equity on page 98 for additional information on business segment capital allocation. The amount of capital assigned to each business is referred to as equity. As of January 1, 2021, the Firm has changed its line of business capital allocations primarily as a result of changes in exposures for each LOB and an increase in the relative risk weighting toward Standardized RWA. The assumptions and methodologies used to allocate capital are periodically assessed and as a result, the capital allocated to the LOBS may change from time to time. Business segment capital allocation cost of unsecured long-term debt and preferred stock dividends to the business segments is aligned with the Firm's process to allocate capital. The allocated cost of unsecured long-term debt is included in a business segment's net interest income, and net income is reduced by preferred stock dividends to arrive at a business segment's net income applicable to common equity. Segment Results - Managed Basis Total noninterest expense Pre-provision profit/(loss) Provision for credit losses As part of the funds transfer pricing process, almost all of the cost of the credit spread component of outstanding unsecured long-term debt and preferred stock dividends is allocated to the reportable business segments, while the balance of the cost is retained in Corporate. The methodology to allocate the 27,990 23,278 9,336 $ 9,313 $ 9,264 $ 2018 2019 2020 2018 $ 37,382 21,876 2019 $ 39,265 22,444 16,821 $49,284 27,168 23,538 24,103 25,746 4,754 2,726 14,707 17,094 28% 20 % 31% 4,954 16,541 8,217 15% Return on equity ("ROE") Net income/(loss) 12,312 26,857 28,276 3,798 Debt expense and preferred stock dividend allocation Funds transfer pricing Services • Securities ⚫ Lending • Wholesale Payments • Wealth Management Management • Asset Real Estate Banking • Commercial • Corporate Client Banking • Middle Market Banking Equity Markets • Income Markets Asset & Wealth Management ⚫ Credit Funds transfer pricing is the process by which the Firm allocates interest income and expense to each business segment and transfers the primary interest rate risk and liquidity risk exposures to Treasury and CIO within Corporate. The funds transfer pricing process considers the interest rate risk, liquidity risk and regulatory requirements on a product- by-product basis within each business segment. Adjustments Business segment changes allocated to the business segments and are retained in Corporate. Expense retained in Corporate generally includes parent company costs that would not be incurred if the segments were stand-alone businesses; and other items not aligned with a particular business segment. Management's discussion and analysis 65 Where business segments use services provided by corporate support units, or another business segment, the costs of those services are allocated to the respective business segments. The expense is generally allocated based on the actual cost and use of services provided. In contrast, certain costs and investments related to corporate support units, technology and operations not currently utilized by any LOB, are not Expense Allocation When business segments join efforts to sell products and services to the Firm's clients, the participating business segments may agree to share revenue from those transactions. Revenue is generally recognized in the segment responsible for the related product or service, with allocations to the other segment(s) involved in the transaction. The segment results reflect these revenue-sharing agreements. Revenue sharing Description of business segment reporting methodology Results of the business segments are intended to present each segment as if it were a stand-alone business. The management reporting process that derives business segment results includes the allocation of certain income and expense items. The Firm also assesses the level of capital required for each LOB on at least an annual basis. The Firm periodically assesses the assumptions, methodologies and reporting classifications used for segment reporting, and further refinements may be implemented in future periods. to reflect this realignment and revised allocation methodology. JPMorgan Chase & Co./2020 Form 10-K In connection with the alignment of Wholesale Payments, the assets, liabilities and headcount associated with the Merchant Services business were realigned to CIB from CCB, and the revenue and expenses of the Merchant Services business are reported across CCB, CIB and CB based primarily on client relationships. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Payment processing-only clients are those that only use payment services offered by Merchant Services, and in general do not currently utilize other services offered by the Firm. Prior-period amounts have been revised Merchant Services, which was realigned from CCB to CIB Treasury Services and Trade Finance in CIB. Trade Finance was previously reported in Lending in CIB. • • In the fourth quarter of 2020, the Firm transferred certain assets, liabilities, revenue, expense and headcount associated with certain wealth management clients from AWM to the J.P. Morgan Wealth Management business unit within CCB. Prior- period amounts have been revised to conform with the current presentation, including the transfer of approximately 1,650 technology and support staff during the second and third quarters of 2020. Ultra-high-net-worth and certain high-net-worth client relationships remained in AWM. In the first quarter of 2020, the Firm began reporting a Wholesale Payments business unit within CIB following a realignment of the Firm's wholesale payments businesses. The Wholesale Payments business comprises: & Other 3,735 3,627 15,506 65,269 66,656 $111,288 $ 118,464 $122,929 $ (128) 902 (1,030) (4) 144 (1) 1,111 (1,750) NM 2,945 32% 66 52 59 2,867 26% 28 % Return on equity ("ROE") 2,992 63,148 Net income/(loss) 56,273 48,140 JPMorgan Chase & Co./2020 Form 10-K 66 60 13% (a) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. The following sections provide a comparative discussion of the Firm's results by segment as of or for the years ended December 31, 2020 and 2019. 15% 32,474 36,431 29,131 12% NM NM (1,241) 4,871 5,585 17,480 53,195 263 Provision for credit losses $ (1,176) $ 1,211 1,067 17% 11 % 16% 4,264 3,958 2,578 11,799 129 296 2,113 (60) 277 11,954 14% 5,709 5,529 5,515 20% Year ended December 31, (in millions, except ratios) Total net revenue Total noninterest expense Asset & Wealth Management 2020 2019 1,373 (2,549) 3,852 3,844 4,283 Pre-provision profit/(loss) $ 13,591 $ 13,427 9,747 9,575 9,957 Portfolios $14,240 2019 2020 2018 Total(a) Corporate 2019 2020 2018 2018 57 % • Real Estate Home Average interest-earning assets excluding CIB Markets Less: Average CIB Markets interest-earning assets (b)(c) performance. Management believes that these measures help investors understand the effect of these items on reported results and provide an alternate presentation of the Firm's Pre-provision profit, which represents total net revenue less total noninterest expense. Allowance for loan losses to period-end loans retained excluding trade finance and conduits $ 54,656 $ 52,600 $2,212,657 $2,345,279 $2,779,710 Average interest-earning assets(c) $ 46,607 Net interest income excluding CIB Markets (a) 3,087 3,120 751,131 8,374 672,417 $2,028,579 3.27 % 2.30 % excluding CIB Markets interest-earning assets Net yield on average 0.52 0.46 1.11 Net yield on average CIB Markets interest-earning assets (b) 2.52 % 2.46 % 1.98 % interest-earning assets - managed basis Net yield on average $1,672,862 $1,619,553 593,104 3.25 % (b) $ 57,776 $ 55,687 Return on assets ("ROA") Total net revenue - Total noninterest expense Total noninterest expense / Total net revenue Pre-provision profit Overhead ratio Common stockholders' equity at period-end / Common shares at period-end Book value per share ("BVPS") Certain U.S. GAAP and non-GAAP financial measures are calculated as follows: Calculation of certain U.S. GAAP and non-GAAP financial measures 2018 2019 2020 Year ended December 31, (in millions, except rates) Net interest income and net yield excluding CIB Markets In addition to reviewing net interest income and the net yield on a managed basis, management also reviews these metrics excluding CIB Markets, as shown below; these metrics, which exclude CIB Markets, are non-GAAP financial measures. Management reviews these metrics to assess the performance of the Firm's lending, investing (including asset-liability management) and deposit-raising activities. The resulting metrics that exclude CIB Markets are referred to as non-markets-related net interest income and net yield. CIB Markets consists of Fixed Income Markets and Equity Markets. Management believes that disclosure of non- markets-related net interest income and net yield provides investors and analysts with other measures by which to analyze the non-markets-related business trends of the Firm and provides a comparable measure to other financial institutions that are primarily focused on lending, investing and deposit-raising activities. JPMorgan Chase & Co./2020 Form 10-K 62 Reported net income / Total average assets Less: CIB Markets net interest income" Return on common equity ("ROE") Tangible common equity at period-end / Common shares at period-end * Represents net income applicable to common equity $ 54,981 • Net interest income - (a) managed basis 628 • 531 418 adjustments Fully taxable-equivalent Adjusted expense, which is noninterest expense excluding Firmwide legal expense $ 57,245 $ 55,059 $ 54,563 • Net interest income - reported In addition, the Firm reviews other non-GAAP financial measures which include: Net income* / Average common stockholders' equity Return on tangible common equity ("ROTCE") Net income* / Average tangible common equity Tangible book value per share ("TBVPS") (a) Interest includes the effect of related hedges. Taxable-equivalent amounts are used where applicable. (b) Refer to pages 74-75 for further information on CIB Markets. (c) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. JPMorgan Chase & Co./2020 Form 10-K Wholesale Businesses Consumer & Community Banking Consumer Businesses JPMorgan Chase The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is currently evaluated by the Firm's Operating Committee. Segment results are presented on a managed basis. Refer to Explanation and Reconciliation of the Firm's use of Non-GAAP Financial Measures, on pages 62-64 for a definition of managed basis. The Firm is managed on an LOB basis. There are four major reportable business segments - Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset & Wealth Management. In addition, there is a Corporate segment. BUSINESS SEGMENT RESULTS JPMorgan Chase & Co./2020 Form 10-K 64 (a) Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating TCE. ΝΑ NA NA 60.98 66.11 $ Commercial Banking $ Corporate & Investment Bank Card & Auto Banking ⚫ Business Management Wealth • J.P. Morgan • Consumer Banking Consumer & Business Banking • Fixed • Investment Banking • Auto Lending Production • Credit Card • Home Markets & Securities Services Banking Home Lending 17 % 19 % 14 % Tangible book value per share Return on tangible common equity Tangible common equity (a) Add: Certain deferred tax liabilities (a Less: Other intangible assets Less: Goodwill Common stockholders' equity (in millions, except per share and ratio data) Average Tangible common equity ("TCE"), ROTCE and TBVPS are each non-GAAP financial measures. TCE represents the Firm's common stockholders' equity (i.e., total stockholders' equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRS), net of related deferred tax liabilities. ROTCE measures the Firm's net income applicable to common equity as a percentage of average TCE. TBVPS represents the Firm's TCE at period-end divided by common shares at period-end. TCE, ROTCE and TBVPS are utilized by the Firm, as well as investors and analysts, in assessing the Firm's use of equity. The following summary table provides a reconciliation from the Firm's common stockholders' equity to TCE. Tangible common equity, ROTCE and TBVPS Management's discussion and analysis 33 63 Period-end Year ended December 31, Dec 31, 2020 NA ΝΑ 2,231 $ 183,155 47,491 807 2018 $ 229,222 $ 232,907 47,620 789 2,328 $ 186,826 2019 Lending Servicing 37 201,592 $ $ 2,453 904 49,248 249,291 $ $ Dec 31, 2019 234,337 47,823 819 2,381 188,076 1,562,431 2,816,188 $ 2,248,417 Change 108 296,284 249,157 19 160,635 139,758 15 503,126 369,687 36 388,178 350,699 15% 11 47,540 325 589,999 398,239 48 1,012,853 997,620 2 (28,328) (13,123) 116 984,525 201,821 21,704 241,927 502,735 $ $ 2,144,257 $ 215,209 CONSOLIDATED BALANCE SHEETS AND CASH FLOWS ANALYSIS Effective January 1, 2020, the Firm adopted the CECL accounting guidance. Refer to Note 1 for further information. Consolidated balance sheets analysis The following is a discussion of the significant changes between December 31, 2020 and 2019. Selected Consolidated balance sheets data December 31, (in millions) Assets Cash and due from banks Deposits with banks Federal funds sold and securities purchased under resale agreements Securities borrowed Trading assets (a) Available-for-sale securities Investment securities, net of allowance for credit losses Loans (a) Held-to-maturity securities, net of allowance for credit losses Allowance for loan losses Loans, net of allowance for loan losses Accrued interest and accounts receivable Premises and equipment Goodwill, MSRS and other intangible assets (a) Other assets" Total assets 2020 2019 Change $ 984,497 90,503 24,874 24 credit losses were $12.1 billion related to COVID-19, and $4.3 billion related to CECL, as of December 31, 2020. Refer to Credit and Investment Risk Management on pages 110-134, and Notes 1, 2, 3, 12 and 13 for further discussion of loans and the allowance for loan losses. Accrued interest and accounts receivable increased driven by higher client receivables related to client-driven activities in CIB prime brokerage. Refer to Note 16 and 18 for additional information on Premises and equipment. Selected Consolidated balance sheets data December 31, (in millions) Liabilities Deposits Goodwill, MSRs and other intangibles was flat as the increase in goodwill related to the acquisitions of cxLoyalty and 55ip was offset by lower MSRS as a result of faster prepayment speeds on lower rates, and the realization of expected cash flows, partially offset by net additions to the MSRs. Refer to Note 15 for additional information. Other assets increased reflecting higher cash collateral placed with central counterparties in CIB. Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings Trading liabilities Beneficial interests issued by consolidated variable interest entities ("VIES") Long-term debt Management's discussion and analysis Total liabilities Total liabilities and stockholders' equity Deposits increased reflecting significant inflows across the LOBS primarily driven by the impact of the COVID-19 pandemic and the related effect of certain government actions; • in the wholesale businesses, while the inflows principally occurred in March as clients sought to remain liquid as a result of market conditions, balances continued to increase through the end of 2020, and in CCB, the increase was driven by lower spending and higher cash balances across both consumer and small business customers, as well as growth from existing and new accounts. Refer to the Liquidity Risk Management discussion on pages 102-108; and Notes 2 and 17 for more information. Federal funds purchased and securities loaned or sold under repurchase agreements increased reflecting: higher secured financing of AFS investment securities in Treasury and CIO, as well as trading assets in CIB, partially offset by • a decline in client-driven market-making activities in CIB, including the Firm's non-participation in the Federal Reserve's open market operations. Refer to the Liquidity Risk Management discussion on pages 102-108 and Note 11 for additional information. Short-term borrowings increased reflecting higher financing of CIB prime brokerage activities. Refer to pages 102-108 for information on changes in Liquidity Risk Management. 2020 72,861 2019 Stockholders' equity 57 Accounts payable and other liabilities JPMorgan Chase & Co./2020 Form 10-K 27,109 25,813 57 5 53,428 53,341 152,853 130,395 17 3,386,071 $ 2,687,379 26 % (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. Cash and due from banks and deposits with banks increased primarily as a result of significant deposit inflows, which also funded asset growth across the Firm, including investment securities and securities purchased under resale agreements. Deposits with banks reflect the Firm's placements of its excess cash with various central banks, including the Federal Reserve Banks. $ • a net $3.6 billion addition in wholesale, across the LOBS, impacting multiple industries. The adoption of CECL on January 1, 2020, resulted in a $4.2 billion addition to the allowance for loan losses. There were also additions to the allowance for lending- related commitments, which is included in other liabilities on the consolidated balance sheets, of $1.1 billion related to the impact of the COVID-19 pandemic, and $98 million related to the adoption of CECL. Total additions to the allowance for Federal funds sold and securities purchased under resale agreements increased as a result of higher deployment of cash in Treasury and CIO, as well as the impact of client activity and higher demand for securities to cover short positions in CIB. Refer to Liquidity Risk Management on pages 102-108 and Note 11 for additional information. Securities borrowed increased driven by client-driven activities in CIB. Refer to Liquidity Risk Management on pages 102-108 and Note 11 for additional information. Trading assets remained elevated at the end of 2020, due to stronger client-driven market-making activities in debt and equity instruments and higher derivative receivables as a result of market movements in CIB Markets. Refer to Notes 2 and 5 for additional information. • The allowance for loan losses increased primarily reflecting the deterioration and uncertainty in the macroeconomic environment, in particular in the first half of 2020, as a result of the impact of the COVID-19 pandemic, consisting of: a net $7.4 billion addition in consumer, predominantly in the credit card portfolio, and lower loans in Home Lending primarily due to net paydowns; and lower loans in Card due to the decline in • sales volumes that began in March as a result of the impact of the COVID-19 pandemic. growth in wholesale loans and mortgages in AWM and the impact of PPP loans in CBB and CB, as well as higher wholesale loans related to client-driven activities in CIB Markets • Corporate segment results on pages 83-84, Investment Portfolio Risk Management on page 134 and Notes 2 and 10 for additional information on investment securities. Loans increased, reflecting: Investment securities increased, reflecting net purchases of U.S. Treasuries and U.S. GSE and government agency MBS in the available-for-sale ("AFS") portfolio, driven by interest rate risk management activities and cash deployment. AFS securities of $164 billion were transferred to the held-to- maturity ("HTM") portfolio, resulting in a decrease in AFS and a comparable increase in HTM securities. The transfers were executed for capital management purposes. Refer to largely offset by Auto 3.10 Loans: Total assets (average) (0.09) (0.05) 2.93 Card Selected balance sheet data (0.12) 0.20 3.10 0.33 Home Lending (a) $ 501,584 $ 543,127 $ 548,637 Total net charge-off/ (recovery) rate 1.03 % 1.13 % 0.98 % Consumer & Business 30+ day delinquency rate Banking 43,064 (a)(c) Home Lending 197,148 0.38 0.88 % Auto 0.61 % (g) 28,859 230,662 182,121 Card 144,216 66,432 Total loans 441,579 61,522 473,476 29,585 213,445 247,721 168,924 156,632 63,573 28,450 Card 4,286 4,848 4,518 1.03 % Auto 206 243 Total net charge-offs/ (recoveries) $4,503 $5,254 $4,713 Deposits 958,706 Equity 52,000 723,418 52,000 496,376 684,124 51,000 Net charge-off/(recovery) rate Consumer & Business Banking 123 27,890 In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation, including a decrease to period-end assets of $6.6 billion and $6.2 billion and headcount of 4,022 and 4,092, as of December 31, 2019 and 2018, respectively. (h) Consumer & Business Banking Home Lending $1,372 $ 750 $ 796 1,813 1,890 2,791 Headcount 122,894 125,756 127,826 Card 17,800 5,683 51,000 5,184 1,042 465 464 Total allowance for loan losses $22,027 $8,788 $9,235 (a)(b) In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including an increase to headcount of 2,641 and 2,400 as of December 31, 2019 and 2018, respectively. (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. (b) At December 31, 2020, 2019 and 2018, Home Lending loans held- for-sale and loans at fair value were $9.7 billion, $16.6 billion and $7.9 billion, respectively. (c) Average Home Lending loans held-for sale and loans at fair value were $11.1 billion, $14.1 billion and $9.0 billion, respectively, for the years ended December 31, 2020, 2019 and 2018. (d) At December 31, 2020 included $19.2 billion of loans in Business Banking under the PPP. Refer to Credit Portfolio on pages 112-113 for a further discussion of the PPP. Effective January 1, 2020, the Firm adopted the CECL accounting guidance. The adoption resulted in a change in the accounting for PCI loans, which are considered purchased credit deteriorated ("PCD") loans under CECL. Refer to Note 1 for further information. In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Auto Home Lending (d)(e) Allowance for loan losses 0.95 % 1.15 % 1.58 % 1.63 % 250,373 Card 1.68 (h) 1.87 1.83 Card 146,633 156,325 145,652 (h) 0.92 % Auto 0.94 0.93 Auto 61,476 Total loans 448,321 Deposits 851,390 Equity 52,000 61,862 64,675 477,708 488,590 698,378 675,537 52,000 90+ day delinquency rate - Card (h) 0.92 % 0.69 Home Lending Refer to Note 15 for further information regarding changes in the value of the MSR asset and related hedges, and mortgage fees and related income. Banking 1,618 268 Net mortgage servicing revenue 450 417 984 Mortgage fees and related income $ 3,079 $ 2,035 $ 1,252 Financial ratios Return on equity Overhead ratio 15 % 55 31 % 51 28 % 53 In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including an increase to net revenue of $725 million and $649 million for the years ended December 31, 2019 and 2018, respectively. Ultra-high-net-worth and certain high-net-worth client relationships remained in AWM. (a) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions to lending- and deposit- related fees. Prior-period amounts have been revised to conform with the current presentation. (b) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. (c) Included depreciation expense on leased assets of $4.2 billion, $4.0 billion and $3.4 billion for the years ended December 31, 2020, 2019 and 2018, respectively. (d) Included MSR risk management results of $(18) million, $(165) million and $(111) million for the years ended December 31, 2020, 2019 and 2018, respectively. 67 Management's discussion and analysis 2020 compared with 2019 Net income was $8.2 billion, a decrease of 50%, largely driven by an increase in the provision for credit losses. Net revenue was $51.3 billion, a decrease of 7%. • 2,629 Net production revenue income details: Mortgage fees and related 17,461 16,588 Total noninterest expense Income before income tax expense 27,990 28,276 27,168 10,966 21,903 19,349 Income tax expense 2,749 5,362 4,642 Net income Net interest income was $33.5 billion, down 10%, driven by: $ 8,217 $14,707 Revenue by line of business Consumer & Business Banking $22,955 $27,376 $25,607 Home Lending 6,018 (b) Card & Auto 22,295 5,179 22,578 5,484 20,180 $16,541 the impact of deposit margin compression in CBB, spread compression and lower loans in Home Lending, predominantly due to paydowns and prior year loan sales, and lower loans in Card due to the decline in sales volume as a result of the COVID-19 pandemic, partially offset by ⚫ growth in deposits in CBB, and loan margin expansion in Card, the prior year included charges for the unwind of the internal funding from Treasury and CIO associated with the sales of certain mortgage loans. Noninterest revenue was $17.7 billion, flat, reflecting: ⚫ lower deposit-related fees due to lower transaction activity and the impact of fee refunds related to the COVID-19 pandemic, 2019 2018 headcount) 2020 2019 2018 Credit data and quality statistics Selected balance sheet data (a)(b)(c) Nonaccrual loans $5,675 (f) $3,027 $3,349 (period-end) 2020 Total assets $ 541,367 $ 560,177 Net charge-offs/(recoveries) Consumer & Business Banking 263 298 246 Loans: Home Lending (169) (98) (294) Consumer & Business (d) $ 496,705 48,810 (in millions, except ratio data) December 31, lower card income due to lower net interchange income reflecting lower credit card sales volumes and debit card transactions as a result of the impact of the COVID-19 pandemic, largely offset by lower acquisition costs and higher annual fees, and lower asset management, administration and commissions due to a lower volume of annuity sales offset by a higher level of investment assets, offset by • higher net mortgage production revenue reflecting higher mortgage production volumes and margins; the prior year included gains on the sales of certain mortgage loans. (a) At December 31, 2020, nonaccrual loans included $1.6 billion of PCD loans. Prior to the adoption of CECL, nonaccrual loans excluded PCI loans as the Firm recognized interest income on each pool of PCI loans as each of the pools was performing. Noninterest expense was $28.0 billion, relatively flat, reflecting: • • lower marketing expense as a result of lower investments in marketing campaigns and lower travel-related benefits, and lower structural expenses, (in millions, except offset by The provision for credit losses was $12.3 billion, an increase of $7.4 billion from the prior year, driven by: • • additions to the allowance for credit losses as a result of the impact of the COVID-19 pandemic, consisting of: $6.6 billion for Card, $649 million for CBB, and $560 million for Auto, partially offset by lower net charge-offs largely in Card, reflecting lower charge-offs and higher recoveries primarily benefiting from payment assistance and government stimulus. The prior year included a $300 million net reduction in the allowance for credit losses. Refer to Credit and Investment Risk Management on pages 110-134 and Allowance for Credit Losses on pages 132-133 for further discussions of the credit portfolios and the allowance for credit losses. 68 JPMorgan Chase & Co./2020 Form 10-K Selected metrics As of or for the year ended Selected metrics As of or for the year ended December 31, investments in the business, higher volume-related compensation, and higher depreciation on auto lease assets. (b) At December 31, 2020, 2019 and 2018, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $558 million, $963 million and $2.6 billion, respectively. These amounts have been excluded based upon the government guarantee. Prior-period amounts of mortgage loans 90 or more days past due and insured by U.S. government agencies excluded from nonaccrual loans have been revised to conform with the current presentation; refer to footnote (c) for additional information. Correspondent (d) At December 31, 2020, the 30+ day delinquency rates included PCD loans. The rates prior to January 1, 2020 were revised to include the impact of PCI loans. 2020 2019 (c) 2018 (c) $ 13,872 $ 11,905 $ 12,422 7,524 5,319 5,077 1,931 1,543 North America 1,473 18,767 18,972 25,957 20,498 18,410 Total net revenue $ 49,284 $ 39,265 $ 37,382 Loans retained (period-end) (a) Europe/Middle East/Africa $ 27,659 $ 23,327 26,067 $ Total international net revenue Asia-Pacific $ $ 11,489 3,651 30,980 1,597.3 $ 610,555 $ 13,498 10,100 $ 12,440 8,078 3,233 2,699 $ 26,831 $ 23,217 1,511.5 $ 1,366.1 Latin America/Caribbean 464,795 $ In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. Prior-period amounts have been revised to conform with the current presentation. (a) Consists of mutual funds, unit investment trusts, currencies, annuities, insurance contracts, options and other contracts. (b) Represents total merchant processing volume across CIB, CCB and CB. (c) Client deposits and other third-party liabilities pertain to the Wholesale Payments and Securities Services businesses. JPMorgan Chase & Co./2020 Form 10-K 75 Management's discussion and analysis International metrics As of or for the year ended December 31, (in millions, except where otherwise noted) Total net revenue (a) Europe/Middle East/Africa 434,422 $ 23,648 12,802 373,401 $ 293,865 $ 272,381 North America 237,154 170,930 162,041 Total client deposits and other third-party liabilities $ 610,555 $ 464,795 $ 434,422 AUC (period-end)(b) $ (in billions) All other regions Total AUC $ $ 20,028 $ 10,952 30,980 $ 16,855 $ 9,976 26,831 $ 14,359 8,858 23,217 In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. (a) Total net revenue and loans retained (excluding loans held-for-sale and loans at fair value) are based on the location of the trading desk, booking location, or domicile of the client, as applicable. (b) Client deposits and other third-party liabilities pertaining to the Wholesale Payments and Securities Services businesses, and AUC, are based on the domicile of the client. (c) Prior-period amounts have been revised to conform with the current presentation. 76 JPMorgan Chase & Co./2020 Form 10-K North America Asia-Pacific Total international 29,024 14,759 17,101 Latin America/Caribbean 5,425 6,173 6,515 Total international loans 45,886 46,999 47,264 North America 87,410 74,734 82,125 26,668 Total loans retained 133,296 $ 121,733 $ 129,389 Client deposits and other third-party liabilities (average)(b) Europe/Middle East/Africa $ Asia-Pacific 211,592 $ 124,145 174,477 90,364 $ 162,846 82,867 Latin America/Caribbean 37,664 $ (c) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. 15,840 $ 2018 $ 683.7 $ 661.7 2.48 % 2.38 % (f) $ 26.6 $ 6.6 $ 6.7 590.2 501.4 399.7 4,417 4,196 3,929 Debit and credit card sales volume 1.58 % Deposit margin Client investment assets 70 Number of client advisors Home Lending Mortgage origination volume by channel Retail $ 16,976 72.9 40.9 $ 51.0 54.2 $ 38.3 41.1 Total mortgage origination Business banking origination volume volume $ 832.5 Consumer & Business Banking (e) At December 31, 2020, 2019 and 2018, excluded mortgage loans insured by U.S. government agencies of $744 million, $1.7 billion and $4.1 billion, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee. Prior-period amounts of mortgage loans 30 or more days past due and insured by U.S. government agencies excluded from 30+ day delinquency rate have been revised to conform with the current presentation; refer to footnote (c) for additional information. JPMorgan Chase & Co./2020 Form 10-K 69 Management's discussion and analysis (f) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. Refer to Consumer Credit Portfolio on pages 114-116 for further information on consumer payment assistance activity. Includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were also at least 150 days past due and therefore considered collateral-dependent. Collateral- dependent loans are charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell. (g) At December 31, 2020, included $19.2 billion of loans in Business Banking under the PPP. Given that PPP loans are guaranteed by the SBA, the Firm does not expect to realize material credit losses on these loans. Refer to Credit Portfolio on pages 112-113 for a further discussion of the PPP. (h) At December 31, 2020, the principal balance of loans in Home Lending, Card and Auto under payment deferral programs offered in response to the COVID-19 pandemic were $9.1 billion, $264 million and $376 million, respectively. Loans that are performing according to their modified terms are generally not considered delinquent. Refer to Consumer Credit Portfolio on pages 114-116 for further information on consumer payment assistance activity. Selected metrics As of or for the year ended December 31, (in thousands) (b) (in billions, except ratios and where otherwise noted) Business Metrics 2020 2019 2018 CCB households (in millions) Number of branches Active digital customers Average deposits 63.4 61.7 4,908 4,976 5,036 (in thousands) (a) 55,274 52,453 49,254 Active mobile customers 40,899 37,315 33,260 $1,081.2 $1,114.4 $1,016.9 62.6 $ $ 113.8 $ 79.4 17,792 9,119 7,388 2,204 974 16,507 (1,035) 3,120 3,587 (500) 3,087 6,494 $ 20,912 $ 12,706 $ 6,888 $ 19,594 Loss days (a) 4 1 7,529 5 Selected metrics As of or for the year ended December 31, (in millions, except where otherwise noted) Assets under custody ("AUC") by asset class (period-end) (in billions): Fixed Income Equity Other(a) Total AUC (b) Merchant processing volume (in billions) Client deposits and other third party liabilities (average) (c) 2020 2019 (a) Loss days represent the number of days for which CIB Markets, which consists of Fixed Income Markets and Equity Markets, posted losses to total net revenue. The loss days determined under this measure differ from the measure used to determine backtesting gains and losses. Daily backtesting gains and losses include positions in the Firm's Risk Management value-at-risk (“VaR”) measure and exclude select components of total net revenue, which may more than offset backtesting gains or losses on a particular day. For more information on daily backtesting gains and losses, refer to the VaR discussion on pages 137-139. $ 105.2 10,263 952 Total loans serviced (period-end) $ 626.3 $ 761.4 $ 789.8 Third-party mortgage loans serviced (period-end) 447.3 520.8 519.6 411 2,087 2,498 407 22 All other income Noninterest revenue 12,987 (62) 8,122 Net interest income 7,891 Total net revenue $ 20,878 $ 431 21,109 483 8,374 4,155 8,605 $ 29,483 $ 14,418 $ 872 1,775 8 2,182 410 1,794 880 493 Noncompensation expense (b)(c) 71 10,815 35,120 30,060 2,125 27,854 Net interest income 14,164 9,205 Total net revenue (b) 49,284 39,265 9,528 37,382 Provision for credit losses 2,726 277 (60) Noninterest expense Compensation expense 11,612 11,180 10,776 Noncompensation expense 11,926 11,264 11,100 Total noninterest expense 23,538 22,444 21,876 Income before income tax expense 2,018 1,292 Noninterest revenue All other income 4,245 Credit Adjustments & Other(a) (29) 121 (373) Total Markets & Securities Services Total net revenue 33,707 25,187 $49,284 $39,265 23,466 $37,382 (in millions) 2020 2019 2018 23,020 Revenue $ 9,477 Principal transactions 17,560 $ 7,575 $ 7,473 14,399 12,262 Lending- and deposit-related fees (a) 2,070 1,668 1,633 Asset management, administration (a) and commissions 4,721 4,400 4,361 Investment banking fees 16,544 15,566 Income tax expense 1 8.6 2 8.8 2 9.2 2 9.7 2 8.6 % 2 8.9 % # 2 9.3 % # 9.3 2 Rank Share Rank Share Rank 2018 2019 2020 # Global investment banking fees(e) U.S. Global Loan syndications U.S. Share 4,154 1 2 5,926 4,590 3,767 12.3 1 12.5 1 11.5 1 10.1 1 10.1 1 11.1 9.0 1 7.2 12.0 1 12.8 1 7.8 1 8.9 1 12.3 1 13.2 2 11.1 11.4 4,253 Securities Services 6,888 1 # 8.9 % 1 # 9.2 % 1 # MSR carrying value (period-end) 3.3 4.7 6.1 Ratio of MSR carrying value 8.6 % (period-end) to third-party (period-end) MSR revenue multiple (d) 0.74 % 2.55x 0.90 % 2.65x 1.17 % 3.34x Credit Card Credit card sales volume, excluding commercial card $ 702.7 $ 762.8 $ 692.4 New accounts opened (in millions) 5.4 $ mortgage loans serviced Net revenue rate (e) (a) Source: Dealogic as of January 4, 2021. Reflects the ranking of revenue wallet and market share. (b) Global M&A excludes any withdrawn transactions. U.S. M&A revenue wallet represents wallet from client parents based in the U.S. (c) Global equity and equity-related ranking includes rights offerings and Chinese A-Shares. (d) Long-term debt rankings include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities ("ABS") and mortgage-backed securities ("MBS"); and exclude money market, short-term debt, and U.S. municipal securities. (e) Global investment banking fees exclude money market, short-term debt and shelf securities. The following table summarizes select income statement data for the Markets businesses. Markets consists of Fixed Income Markets and Equity Markets. Markets revenue comprises principal transactions, fees, commissions and other income, as well as net interest income. The Firm assesses its Markets business performance on a total revenue basis, as offsets may occur across revenue line items. For example, securities that generate net interest income may be risk-managed by derivatives that are recorded in principal transactions revenue. Refer to Notes 6 and 7 for a description of the composition of these income statement line items. 203 6 197 $ 7,560 $ 5,566 $ 13,126 Total Markets Income Equity Markets Markets Total Markets Equity Markets 8,786 $ 5,739 $ 14,525 198 7 205 236 10 226 $ $ 11,857 $ 6,087 $ 17,944 Fixed Markets revenue Fixed Income Markets Fixed Income Markets administration and commissions Asset management, Lending- and deposit-related fees Principal transactions (in millions, except where otherwise noted) 2018 2019 2020 For the periods presented below, the predominant source of principal transactions revenue was the amount recognized upon executing new transactions. JPMorgan Chase & Co./2020 Form 10-K 74 between the price at which a market participant is willing and able to sell an instrument to the Firm and the price at which another market participant is willing and able to buy it from the Firm, and vice versa), market liquidity and volatility. These factors are interrelated and sensitive to the same factors that drive inventory-related revenue, which include general market conditions, such as interest rates, foreign exchange rates, credit spreads, and equity and commodity prices, as well as other macroeconomic conditions. Principal transactions reflects revenue on financial instruments and commodities transactions that arise from client-driven market-making activity. Principal transactions revenue includes amounts recognized upon executing new transactions with market participants, as well as "inventory- related revenue", which is revenue recognized from gains and losses on derivatives and other instruments that the Firm has been holding in anticipation of, or in response to, client demand, and changes in the fair value of instruments used by the Firm to actively manage the risk exposure arising from such inventory. Principal transactions revenue recognized upon executing new transactions with market participants is driven by many factors including the level of client activity, the bid-offer spread (which is the difference Equity Total Markets Markets Global 10.92 % 7.8 10.17 % 59 Compensation expense as percentage of total net revenue 24 28 29 Revenue by business Investment Banking $8,871 $7,215 $ 6,987 Wholesale Payments 5,560 5,842 57 5,930 1,146 1,021 999 Total Banking 15,577 14,078 13,916 Fixed Income Markets 20,878 14,418 12,706 Equity Markets 8,605 6,494 Lending 7.8 10.48 % 48 16 % Auto Loan and lease origination volume $ 38.4 $ 34.0 $ 31.8 Average auto operating lease assets 22.0 21.6 18.8 In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including an increase to client investment assets of $143.3 billion and $117.3 billion as of December 31, 2019 and 2018, respectively. (a) Users of all web and/or mobile platforms who have logged in within the past 90 days. (b) Users of all mobile platforms who have logged in within the past 90 days. (c) Firmwide mortgage origination volume was $133.4 billion, $115.9 billion and $86.9 billion for the years ended December 31, 2020, 2019 and 2018, respectively. Overhead ratio (d) Represents the ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end) divided by the ratio of loan servicing- related revenue to third-party mortgage loans serviced (average). (e) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. JPMorgan Chase & Co./2020 Form 10-K CORPORATE & INVESTMENT BANK The Corporate & Investment Bank, which consists of Banking and Markets & Securities Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, merchants, government and municipal entities. Banking offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Banking also includes Wholesale Payments, which provides payments services enabling clients to manage payments and receipts globally, and cross-border financing. Markets & Securities Services includes Markets, a global market-maker across products, including cash and derivative instruments, which also offers sophisticated risk management solutions, prime brokerage, and research. Markets & Securities Services also includes Securities Services, a leading global custodian which provides custody, fund accounting and administration, and securities lending products principally for asset managers, insurance companies and public and private investment funds. Selected income statement data Year ended December 31, (b) Includes tax-equivalent adjustments, predominantly due to income tax credits related to alternative energy investments; income tax credits and amortization of the cost of investments in affordable housing projects; and tax-exempt income from municipal bonds of $2.8 billion, $2.3 billion and $1.7 billion for the years ended December 31, 2020, 2019 and 2018, respectively. Selected income statement data Year ended December 31, (in millions, except ratios) Financial ratios Return on equity 2020 2019 2018 20 % 14 % (f) Included $21.9 billion of origination volume under the PPP for the year ended December 31, 2020. Refer to Credit Portfolio on pages 112-113 for a further discussion of the PPP. Long-term debt (d) U.S. Global Net charge-offs/ $ 914,705 $ 909,292 $1,097,219 Assets 2018 2019 2020 (in millions, except ratios) Credit data and quality statistics Selected balance sheet data (period-end) 2018 2019 2020 (in millions, except headcount) December 31, (recoveries) As of or for the year ended December 31, As of or for the year ended Selected metrics JPMorgan Chase & Co./2020 Form 10-K 72 Noninterest expense was $23.5 billion, up 5%, driven by higher volume- and revenue-related expense and legal expense. The provision for credit losses was $2.7 billion, compared with $277 million in the prior year. The increase was driven by net additions to the allowance for credit losses as a result of the impact of the COVID-19 pandemic across multiple industries. driven by deposit balance and fee growth largely offset by deposit margin compression. Securities Services revenue was $4.3 billion, up 2%, Equity Markets revenue was $8.6 billion, up 33%, driven by strong client activity across products. Fixed Income Markets revenue was $20.9 billion, up 45%, driven by strong client activity across products primarily in Rates, Credit, Currencies & Emerging Markets, and Securitized Products. • • Markets & Securities Services revenue was $33.7 billion, up 34%. Markets revenue was $29.5 billion, up 41%. • Selected metrics predominantly driven by higher net interest income reflecting higher yields on new loans and higher loan balances, as well as higher loan commitment fees, largely offset by fair value losses on hedges of accrual loans. $ $ 644 1,662 (b)(c) fair value" Selected balance sheet data for-sale and loans at Nonaccrual loans held- 443 308 1,008 retained (a) Nonaccrual loans 34,317 36,407 156,050 165,796 80,000 70,000 80,000 370 Equity Total loans 39,588 loans at fair value (b)(c) Loans held-for-sale and Nonaccrual loans: 129,389 121,733 133,296 Nonperforming assets: Loans retained (a) Loans: 93 $ 183 172,884 921 ⚫ Lending revenue was $1.1 billion, up 12%, - Advisory fees of $2.4 billion were flat, reflecting an increase in wallet share, despite a decrease in industry- wide fees. income 3,079 2,035 1,252 Card income (b) 3,068 3,412 3,108 All other income 5,647 5,603 4,599 Noninterest revenue 17,740 Mortgage fees and related 17,796 Net interest income Total net revenue 33,528 37,337 35,933 51,268 55,133 51,271 Provision for credit losses 12,312 4,954 4,754 Noninterest expense Compensation expense 11,014 15,338 Wholesale Payments revenue was $5.6 billion, down 5%, driven by deposit margin compression and a reporting reclassification for certain expenses which are now reported as a reduction of revenue in Merchant Services, largely offset by higher deposit balances. 2,592 2,780 Equity underwriting fees were $2.8 billion, up 66%, predominantly in follow-on offerings and convertible securities markets due to increased industry-wide fees. Debt underwriting fees were $4.4 billion, up 23%, driven by increased industry-wide fees and wallet share gains in investment grade and high yield bonds. The increased activity resulted in part from clients seeking liquidity in the first half of the year as a result of the COVID-19 pandemic. • • Investment Banking revenue was $8.9 billion, up 23%, driven by higher Investment Banking fees, up 25%, reflecting higher equity and debt underwriting fees. The Firm maintained its #1 ranking for Global Investment Banking fees with overall share gains, according to Dealogic. Net revenue was $49.3 billion, up 26%. Banking revenue was $15.6 billion, up 11%. Net income was $17.1 billion, up 43%. 2020 compared with 2019 Management's discussion and analysis (a) Includes credit valuation adjustments ("CVA") managed centrally within CIB and funding valuation adjustments ("FVA") on derivatives and certain components of fair value option elected liabilities, which are primarily reported in principal transactions revenue. Results are presented net of associated hedging activities and net of CVA and FVA amounts allocated to Fixed Income Markets and Equity Markets. Refer to Notes 2, 3 and 24 for additional information. In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. JPMorgan Chase & Co./2020 Form 10-K (a) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions to lending- and deposit-related fees. Prior-period amounts have been revised to conform with the current presentation. In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. $ 17,094 $ 11,954 $ 11,799 Net income 2,808 CONSUMER & COMMUNITY BANKING 2019 2018 (a) $ 3,166 $ 3,938 $ 3,787 Consumer & Community Banking offers services to consumers and businesses through bank branches, ATMs, digital (including mobile and online) and telephone banking. CCB is organized into Consumer & Business Banking (including Consumer Banking, J.P. Morgan Wealth Management and Business Banking), Home Lending (including Home Lending Production, Home Lending Servicing and Real Estate Portfolios) and Card & Auto. Consumer & Business Banking offers deposit and investment products, payments and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Home Lending includes mortgage origination and servicing activities, as well as portfolios consisting of residential mortgages and home equity loans. Card & Auto issues credit cards to consumers and small businesses and originates and services auto loans and leases. Selected income statement data Year ended December 31, (in millions, except ratios) Revenue Lending- and deposit-related fees" Asset management, JPMorgan Chase & Co./2020 Form 10-K administration and commissions (a) 2020 10,580 (average) 2,670 73 JPMorgan Chase & Co./2020 Form 10-K 0.82 0.61 1.54 period-end loans (b) Nonaccrual loans to total 271 390 235 retained (a) nonaccrual loans Allowance for loan losses to Management's discussion and analysis 1.24 2.54 and conduits (e) excluding trade finance period-end loans retained, Allowance for loan losses to 0.93 0.99 1.77 retained Allowance for loan losses to period-end loans 0.08 % 0.15 % 0.27 % Net charge-off/(recovery) rate 1.31 (e) Management uses allowance for loan losses to period-end loans retained, excluding trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of CIB's allowance coverage ratio. Investment banking fees (in millions) Equity and equity-related (c) U.S. Global M&A(b) Based on fees (a) Year ended December 31, League table results - wallet share (a) Represents long-term debt and loan syndications. 7,473 7,575 $ 9,477 $ $ Total investment banking fees 3,280 Year ended December 31, 3,532 Debt underwriting (a) 1,684 1,666 2,758 Equity underwriting 2,509 2,377 $ $ 2,368 $ 2018 2019 2020 Advisory 4,351 Total nonaccrual loans (d) Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate. (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. 135,676 Loans retained (a) Allowance for credit losses: Loans: 1,481 1,052 2,811 assets 60,552 Total nonperforming 48,196 72,065 receivables Trading assets-derivative 122,371 57 85 60 30 56 Derivative receivables Assets acquired in loan satisfactions 321,280 376,182 422,237 Trading assets-debt and equity instruments (c) $993,508 $ 930,126 $1,122,939 Assets 1,364 952 70 (c) At December 31, 2020, 2019 and 2018, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $316 million, $127 million and $155 million, respectively. These amounts have been excluded based upon the government guarantee. 114,417 Loans held-for-sale and (a) Allowance for loan losses of $278 million, $110 million and $174 million were held against these nonaccrual loans at December 31, 2020, 2019 and 2018, respectively. (c) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (b) Loans held-for-sale and loans at fair value primarily reflect lending- related positions originated and purchased in CIB Markets, including loans held for securitization. (a) Loans retained includes credit portfolio loans, loans held by consolidated Firm-administered multi-seller conduits, trade finance loans, mortgage-related secured lending, other held-for-investment loans and overdrafts In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation, including an increase to period-end assets of $6.6 billion and $6.2 billion and headcount of 4,022 and 4,092, as of December 31, 2019 and 2018, respectively. 58,572 60,013 61,733 Headcount 1,953 2,050 3,900 losses Total allowance for credit Allowance for loan 754 1,534 related commitments Allowance for lending- 32,884 30,317 155,255 144,734 80,000 70,000 80,000 Equity 169,468 Total loans 33,792 loans at fair value (b)(c) 1,199 1,202 2,366 losses 848 Year ended December 31, 428 $ 366 86 ASSET & WEALTH MANAGEMENT Management's discussion and analysis 64 79 JPMorgan Chase & Co./2020 Form 10-K (b) Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate. (a) Allowance for loan losses of $273 million, $114 million and $92 million was held against nonaccrual loans retained at December 31, 2020, 2019 and 2018, respectively. 0.25 0.24 0.67 Asset & Wealth Management, with client assets of $3.7 trillion, is a global leader in investment and wealth management. total loans 525 558 259 nonaccrual loans retained (a) Allowance for loan losses to 1.31 1.34 1.60 period-end loans retained Allowance for loan losses to Nonaccrual loans to period-end Asset Management Offers multi-asset investment management solutions across equities, fixed income, alternatives and money market funds to institutional and retail investors providing for a broad range of clients' investment needs. Wealth Management $ 9,808 244 10,052 3,375 13,427 $ 9,818 418 10,236 3,355 13,591 14,240 Total net revenue 3,418 Net interest income 10,822 Noninterest revenue 212 All other income $10,610 and commissions Asset management, administration Revenue and headcount) (in millions, except ratios Year ended December 31, 2018 2019 2020 Selected income statement data The majority of AWM's client assets are in actively managed portfolios. Provides retirement products and services, brokerage, custody, trusts and estates, loans, mortgages, deposits and investment management to high net worth clients. 0.03 % Provision for credit losses 0.08 % (b) Nonaccrual loans held-for-sale 511 498 1,286 Nonaccrual loans retained (a) Nonaccrual loans: Nonperforming assets $ 53 $ 160 $ 401 and loans at fair value Net charge-offs/(recoveries) 2018 2019 2020 December 31, (in millions, except ratios) As of or for the year ended Selected metrics JPMorgan Chase & Co./2020 Form 10-K 78 (a) At December 31, 2020, total loans included $6.6 billion of loans under the PPP, of which $6.4 billion were in Middle Market Banking. Refer to Credit Portfolio on pages 112-113 for a further discussion of the PPP. (b) Refer to Business Segment Results page 65 for a discussion of revenue sharing. Credit data and quality statistics 120 Total nonaccrual loans 1,406 Net charge-off/(recovery) rate (D. 254 2,936 293 3,073 3,986 Total allowance for credit losses 651 Allowance for lending-related commitments 2,682 2,780 3,335 Allowance for loan losses Allowance for credit losses: 513 523 1,430 Total nonperforming assets 2 25 24 satisfactions Assets acquired in loan 511 498 0.18 % (a) Includes CB's share of revenue from investment banking products sold to CB clients through the CIB. 263 52 Retail clients include financial intermediaries and individual investors. Institutional clients include both corporate and public institutions, endowments, foundations, nonprofit organizations and governments worldwide. Private Banking clients include high- and ultra-high-net-worth individuals, families, money managers and business owners. AWM's client segments consist of the following: JPMorgan Chase & Co./2020 Form 10-K 80 In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including a decrease to net revenue of $725 million and $649 million for the years ended December 31, 2019 and 2018, respectively. Effective in the first quarter of 2021, the Wealth Management business was renamed Global Private Bank. 28 28 28 Asset Management has two high-level measures of its overall fund performance. 30 26 26 ៩៩ 27 29 222 71 72 32 % 26 % 30 • Percentage of mutual fund assets under management in funds rated 4- or 5-star: Mutual fund rating services rank funds based on their risk-adjusted performance over various periods. A 5-star rating is the best rating and represents the top 10% of industry-wide ranked funds. A 4-star rating represents the next 22.5% of industry-wide ranked funds. A 3-star rating represents the next 35% of industry- wide ranked funds. A 2-star rating represents the next 22.5% of industry-wide ranked funds. A 1-star rating is the worst rating and represents the bottom 10% of industry-wide ranked funds. The "overall Morningstar rating" is derived from a weighted average of the performance associated with a fund's three-, five- and ten-year (if applicable) Morningstar Rating metrics. For U.S. domiciled funds, separate star ratings are given at the individual share class level. The Nomura "star rating" is based on three-year risk-adjusted performance only. Funds with fewer than three years of history are not rated and hence excluded from this analysis. All ratings, the assigned peer categories and the asset values used to derive this analysis are sourced from these fund rating providers mentioned in footnote (a). The data providers re-denominate the asset values into U.S. dollars. This % of AUM is based on star ratings at the share class level for U.S. domiciled funds, and at a "primary share class" level to represent the star rating of all other funds except for Japan where Nomura provides ratings at the fund level. The “primary share class”, as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and in most cases will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). The performance data could have been different if all funds/accounts would have been included. Past performance is not indicative of future results. • Percentage of mutual fund assets under management in funds ranked in the 1st or 2nd quartile (one, three and five years): All quartile rankings, the assigned peer categories and the asset values used to derive this analysis are sourced from the fund ranking providers mentioned in footnote (b). Quartile rankings are done on the net-of-fee absolute return of each fund. The data providers re- denominate the asset values into U.S. dollars. This % of AUM is based on fund performance and associated peer rankings at the share class level for U.S. domiciled funds and at the "primary share class" level or fund level for all other funds. The "primary share class", as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and in most cases will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). Where peer group rankings given for a fund are in more than one "primary share class" territory both rankings are included to reflect local market competitiveness. The performance data could have been different if all funds/accounts would have been included. Past performance is not indicative of future results. Selected metrics 77 69 68 59 55 271 58 % 61 % 55 % 2019 2020 2018 Selected balance sheet data (c) (period-end)" (b) 5 years 3 years 1 year % of JPM mutual fund assets ranked in 1st or 2nd quartile: % of JPM mutual fund assets rated as 4- or 5-star (a) data and ratios) (in millions, except ranking December 31, As of or for the year ended 20 59 28 % 70 Net income 855 918 1,028 Income tax expense 3,800 3,785 4,020 Income before income tax expense 9,575 $2,992 9,747 Total noninterest expense 4,687 4,719 4,998 Noncompensation expense 4,888 5,028 4,959 Compensation expense Noninterest expense 9,957 $ 2,867 $2,945 Revenue by line of business $14,240 $13,591 $13,427 Asset & Wealth Management Wealth Management Asset Management Pre-tax margin ratio: Overhead ratio Return on common equity Financial ratios Total net revenue The provision for credit losses was $263 million, driven by additions to the allowance for credit losses, predominantly as a result of the impact of the COVID-19 pandemic. Noninterest expense was $10.0 billion, an increase of 2%, driven by legal expense, volume- and revenue-related expense as well as investments in the business, partially offset by lower structural expense. Revenue from Wealth Management was $6.6 billion, up 4%, predominantly driven by higher deposit and loan balances, increased brokerage commissions and asset management fees, largely offset by deposit margin compression. Revenue from Asset Management was $7.7 billion, up 6%, predominantly driven by higher asset management fees as a result of net inflows into liquidity products as well as higher performance fees, partially offset by lower net investment valuation gains. Net revenue was $14.2 billion, an increase of 5%. Net interest income was $3.4 billion, up 2%, driven by higher deposit and loan balances as well as loan margin expansion, offset by deposit margin compression. Noninterest revenue was $10.8 billion, up 6%, predominantly driven by higher asset management fees as a result of net inflows into liquidity and long term products, higher performance fees and increased brokerage commissions on higher client- driven volume, partially offset by lower net investment valuation gains. Net income was $3.0 billion, an increase of 4%. 2020 compared with 2019 6,264 6,337 6,586 Wealth Management $ 7,163 $ 7,254 $7,654 Asset Management 270 In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In conjunction with this realignment, treasury services product revenue has been renamed wholesale payments. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period revenue and expense amounts have been revised to conform with the current presentation. 11,042 11,629 Selected balance sheet data (period-end) As of or for the year ended December 31, (in millions, except headcount) Selected metrics Selected income statement data (continued) Other product revenue primarily includes tax-equivalent adjustments generated from Community Development Banking activities and certain income derived from principal transactions. Wholesale payments includes revenue from a broad range of products and services that enable CB clients to manage payments and receipts, as well as invest and manage funds. Investment banking includes revenue from a range of products providing CB clients with sophisticated capital- raising alternatives, as well as balance sheet and risk management tools through advisory, equity underwriting, and loan syndications. Revenue from Fixed Income and Equity Markets products used by CB clients is also included. CB product revenue consists of the following: Lending includes a variety of financing alternatives, which are primarily provided on a secured basis; collateral includes receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset-based structures, leases, and standby letters of credit. Management's discussion and analysis 77 JPMorgan Chase & Co./2020 Form 10-K Total assets (b) Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities and in entities established for rehabilitation of historic properties, as well as tax-exempt income related to municipal financing activities of $351 million, $460 million and $444 million for the years ended December 31, 2020, 2019 and 2018, respectively. In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. In conjunction with this realignment, treasury services product revenue has been renamed wholesale payments. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Prior-period revenue and expense amounts have been revised to conform with the current presentation. $ 2,578 $ 3,958 $ 4,264 Net income 1,316 1,275 824 Income tax expense 5,580 5,233 3,402 (a) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions (which are included in all other income) to lending and deposit-related fees. Prior period amounts have been revised to conform with the current period presentation. Loans: Loans retained Loans held-for-sale and loans at fair value $ 56,656 48,343 $ 54,188 51,165 $ 61,115 47,420 (a) 20,000 22,000 $ 208,296 1,009 2,245 $ 210,125 22,000 204,219 207,287 207,880 $ 220,229 $ 220,514 $ 228,932 2018 2019 2020 Other Middle Market Banking Corporate Client Banking Period-end loans by client segment Equity Total loans Income before income tax expense Commercial Real Estate Banking 3,627 3,798 1,880 The provision for credit losses was $2.1 billion, compared to $296 million in the prior year. The increase was driven by net additions to the allowance for credit losses as a result of the impact of the COVID-19 pandemic across multiple industries. Noninterest expense was $3.8 billion, an increase of 2%, driven by higher compensation expense. Net revenue was $9.3 billion, flat compared to the prior year. Net interest income was $6.2 billion, a decrease of 5%, driven by deposit margin compression, predominantly offset by higher deposit balances and lending revenue. Noninterest revenue was $3.1 billion, an increase of 13%, driven by higher deposit-related fees, particularly cash management fees, higher investment banking revenue, and a gain on a strategic investment. The increase was partially offset by a $56 million markdown of a held-for-sale position and lower card income, primarily due to lower volumes as a result of the COVID-19 pandemic. Net income was $2.6 billion, a decrease of 35%, driven by an increase in the provision for credit losses. 2020 compared with 2019 $ 1,187 $ 941 $ 896 1,724 2018 2019 2020 1,769 (a) All other income (a) Lending- and deposit-related fees Revenue (in millions) Year ended December 31, Selected income statement data Middle Market Banking covers small and midsized companies, local governments and nonprofit clients. Corporate Client Banking covers large corporations. Commercial Real Estate Banking covers investors, developers, and owners of multifamily, office, retail, industrial and affordable housing properties. Commercial Banking provides comprehensive financial solutions, including lending, wholesale payments, investment banking and asset management products across three primary client segments: Middle Market Banking, Corporate Client Banking and Commercial Real Estate Banking. Other includes amounts not aligned with a primary client segment. COMMERCIAL BANKING JPMorgan Chase & Co./2020 Form 10-K Noninterest revenue 3,067 2,710 2,620 Total noninterest expense 1,933 1,950 1,944 Noncompensation expense 1,694 1,785 1,854 Compensation expense Noninterest expense 129 296 2,113 Provision for credit losses 9,336 9,264 9,313 (b) Total net revenue 6,716 6,554 6,246 Net interest income 3,735 101,146 101,951 444 171 157 Other Average loans by client segment 2,251 2,169 2,313 Commercial Real Estate Banking 3,119 3,119 169 3,203 170,901 20,000 172,734 22,000 237,825 22,000 Equity $3,797 $3,805 $3,640 Middle Market Banking third-party liabilities Revenue by client segment Corporate Client Banking Total Commercial Banking net revenue $9,313 11,675 Headcount $ 205,501 $ 207,919 $ 218,896 Total Commercial Banking loans 1,386 99,243 100,884 985 687 Other 20 % 39 17 % 40 11 % 41 102,479 $ 55,690 $ 57,092 50,360 47,780 $ 61,558 54,172 Middle Market Banking Corporate Client Banking Commercial Real Estate Banking Overhead ratio Return on equity Financial ratios $9,336 $9,264 Client deposits and other 1,258 $ 205,501 $ 207,919 $ 218,896 Total assets 4,351 4,200 3,715 1,069 Investment banking (a) Wholesale payments Selected balance sheet data (average) $4,049 $4,396 $4,057 Lending Revenue by product $ 206,197 $ 208,296 $ 210,125 (a) Total Commercial Banking loans 2018 2019 2020 (in millions, except ratios) Year ended December 31, 100,088 1,110 992 $ 233,158 73 $ 218,896 919 Total loans $2,491 $2,744 Investment banking revenue, gross (b) $3,348 1,082 1,129 loans at fair value $9,336 $9,264 $9,313 revenue Loans held-for-sale and Total Commercial Banking net 204,243 206,837 217,767 Loans retained 84 88 133 Other Loans: 852 $ 218,259 68 1,978 $ 206,197 85 (1,176) Total net revenue (a) 1,325 (2,375) Net interest income (114) 1,199 Noninterest revenue 89 258 (395) 558 (263) 135 (128) 795 159 (losses) Investment securities gains/ (426) (461) $ 245 $ $ Principal transactions Revenue 2018 2019 All other income Provision for credit losses 66 (1) (128) $ $ (1,176) $ 1,211 (638) (821) 510 2,032 (1,368) 192 Other Corporate Total net revenue Net income/(loss) Treasury and CIO Other Corporate Total net income/(loss) Treasury and CIO Total net revenue 145 (865) (966) (1,750) $ 1,111 $ Net income/(loss) Income tax expense/(benefit) (2,615) tax expense/(benefit) Income/(loss) before income 902 1,067 1,373 Noninterest expense (4) 2020 (1,403) (347) (in millions, except headcount) The Corporate segment consists of Treasury and Chief Investment Office and Other Corporate, which includes corporate staff functions and expense that is centrally managed. Treasury and CIO is predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding, capital, structural interest rate and foreign exchange risks. The major Other Corporate functions include Real Estate, Technology, Legal, Corporate Finance, Human Resources, Internal Audit, Risk Management, Compliance, Control Management, Corporate Responsibility and various Other Corporate groups. impacts Market/performance/other 5 2 6 Alternatives 17 2 5 (11) 192 33 104 48 30 61 104 $ 2,328 $ 1,958 $ 2,010 2018 2019 2020 $ 3,652 $ 3,089 $ 2,619 (4) 212 (100) Ending balance, December 31 CORPORATE JPMorgan Chase & Co./2020 Form 10-K 82 In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including a decrease to client assets of $137 billion and $114 billion as of December 31, 2019 and 2018, respectively. $ 3,652 $ 3,089 $ 2,619 (140) 294 287 2,685 74 2,619 $ 176 276 $ 3,089 $ Ending balance, December 31 impacts Market/performance/other Net asset flows Beginning balance In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including a decrease to net revenue of $725 million and $649 million for the years ended December 31, 2019 and 2018, respectively, and client assets of $137 billion and $114 billion as of December 31, 2019 and 2018, respectively. (a) Regional revenue is based on the domicile of the client. (b) The prior period amounts have been revised to conform with the current period presentation. $ 3,652 $ 3,089 $ 2,619 Client assets rollforward 1,958 2,716 $ 2,328 $ $ Selected income statement and balance sheet data Year ended December 31, Multi-asset 1,394 (283) (1,172) The Firm's risk governance and oversight functions align to: The Firm's risk management governance and oversight framework involves understanding drivers of risks, types of risks, and impacts of risks. Risk governance and oversight framework The Firm follows a disciplined and balanced compensation framework with strong internal governance and independent oversight by the Board of Directors (the "Board"). The impact of risk and control issues is carefully considered in the Firm's performance evaluation and incentive compensation processes. Firmwide structures for risk governance. and Ownership of risk identification, assessment, data and management within each of the LOBS and Corporate; Acceptance of responsibility, including identification and escalation of risks by all individuals within the Firm; • The Firm believes that effective risk management requires, among other things: Drivers of Risks Factors that cause a risk to exist • FIRMWIDE RISK MANAGEMENT JPMorgan Chase & Co./2020 Form 10-K 84 (b) During 2020, the Firm transferred $164.2 billion of investment securities from AFS to HTM for capital management purposes. Refer to Note 10 for further information. (a) At December 31, 2020, the allowance for credit losses on HTM securities was $78 million. $260,115 $ 396,416 $ 587,886 31,434 47,540 Risk is an inherent part of JPMorgan Chase's business activities. When the Firm extends a consumer or wholesale- loan, advises customers and clients on their investment decisions, makes markets in securities, or offers other products or services, the Firm takes on some degree of risk. The Firm's overall objective is to manage its businesses, and the associated risks, in a manner that balances serving the interests of its clients, customers and investors and protects the safety and soundness of the Firm. Types of Risks Categories by which risks manifest themselves Impacts of Risks Consequences of risks, both quantitative and qualitative 75 Risk appetite Each LOB and Corporate area owns the ongoing identification of risks, as well as the design and execution of controls, inclusive of IRM-specified controls, to manage those risks. To support this activity, the Firm has a formal Risk Identification framework designed to facilitate their responsibility to identify material risks inherent to the Firm, catalog them in a central repository and review the most material risks on a regular basis. The IRM function reviews and challenges the LOB and Corporate's identified risks, maintains the central repository and provides the consolidated Firmwide results to the Firmwide Risk Committee ("FRC") and Board Risk Committee. Risk identification and ownership In addition, there are other functions that contribute to the Firmwide control environment but are not considered part of a particular line of defense, including Finance, Human Resources and Legal. Audit Function is headed by the General Auditor, who reports to the Audit Committee and administratively to the CEO. Internal Audit is an independent function that provides objective assessment on the adequacy and effectiveness of Firmwide processes, controls, governance and risk management as the "third line of defense." The Internal The IRM function is independent of the businesses and is the Firm's "second line of defense." The IRM function independently assesses and challenges the first line of defense risk management practices. IRM is also responsible for its own adherence to applicable laws, rules and regulations and for the implementation of policies and standards established by IRM with respect to its own processes. Management's discussion and analysis 85 JPMorgan Chase & Co./2020 Form 10-K The Firm relies upon each of its LOBS and Corporate areas giving rise to risk to operate within the parameters identified by the IRM function, and within its own management-identified risk and control standards. Each LOB and Treasury & CIO, including their aligned Operations, Technology and Control Management, are the Firm's “first line of defense" and own the identification of risks, as well as the design and execution of controls to manage those risks. The first line of defense is responsible for adherence to applicable laws, rules and regulations and for the implementation of the risk management structure (which may include policy, standards, limits, thresholds and controls) established by IRM. Three lines of defense The Firm's risk governance and oversight framework is managed on a Firmwide basis. The Firm has an Independent Risk Management ("IRM") function, which consists of the Risk Management and Compliance organizations. The Chief Executive Officer ("CEO") appoints, subject to approval by the Risk Committee of the Board ("Board Risk Committee"), the Firm's Chief Risk Officer ("CRO") to lead the IRM organization and manage the risk governance structure of the Firm. The framework is subject to approval by the Board Risk Committee in the form of the Risk Governance and Oversight Policy. The Firm's CRO oversees and delegates authorities to LOB CROS, Firmwide Risk Executives ("FRES”), and the Firm's Chief Compliance Officer ("CCO"), who each establish Risk Management and Compliance organizations, set the Firm's risk governance policies and standards, and define and oversee the implementation of the Firm's risk governance. The LOB CROS are responsible for risks that arise in their LOBS, while FRES oversee risk areas that span across the individual LOBS, functions and regions. Impacts of Risks are consequences of risks, both quantitative and qualitative. There may be many consequences of risks manifesting, including quantitative impacts such as a reduction in earnings and capital, liquidity outflows, and fines or penalties, or qualitative impacts such as reputation damage, loss of clients and customers, and regulatory and enforcement actions. Market risk is the risk associated with the effect of changes in market factors, such as interest and foreign exchange rates, equity and commodity prices, credit spreads or implied volatilities, on the value of assets and liabilities held for both the short and long term. Operational risk is the risk associated with an adverse outcome resulting from inadequate or failed internal processes or systems; human factors; or external events impacting the Firm's processes or systems. It includes compliance, conduct, legal, and estimations and model risk. consumer credit risk, wholesale credit risk, and investment portfolio risk. • • Credit and investment risk is the risk associated with the default or change in credit profile of a client, counterparty or customer; or loss of principal or a reduction in expected returns on investments, including Strategic risk is the risk to earnings, capital, liquidity or reputation associated with poorly designed or failed business plans or inadequate response to changes in the operating environment. • Drivers of Risks are factors that cause a risk to exist. Drivers of risks include the economic environment, regulatory and government policy, competitor and market evolution, business decisions, process and judgment error, deliberate wrongdoing, dysfunctional markets, and natural disasters. Types of Risks are categories by which risks manifest themselves. Risks are generally categorized in the following four risk types: 201,821 (69) Investment securities portfolio, net of allowance for credit losses (period-end) (a) Available-for-sale securities (period-end) 83 JPMorgan Chase & Co./2020 Form 10-K (a) Included tax-equivalent adjustments, driven by tax-exempt income from municipal bonds, of $241 million, $314 million and $382 million for the years ended December 31, 2020, 2019 and 2018, respectively. The current period income tax benefit was predominantly driven by a lower level of pre-tax income and changes in the level and mix of income and expenses subject to U.S. federal, and state and local taxes. The prior period included $1.1 billion of tax benefits related to the resolution of certain tax audits. Refer to Note 10 and Note 13 for additional information on the investment securities portfolio and the allowance for credit losses. The provision for credit losses relates to the HTM portfolio, which became subject to the CECL accounting guidance beginning on January 1, 2020. Noninterest expense of $1.4 billion was up $305 million driven by an impairment on a legacy investment. Noninterest revenue increased reflecting higher net valuations on certain legacy equity investments and higher net investment securities gains due to the repositioning of the investment securities portfolio. Net revenue was a loss of $1.2 billion, compared with revenue of $1.2 billion in the prior year, driven by lower net interest income partially offset by higher noninterest revenue. The decrease in net interest income was predominantly driven by lower rates, including the impact of faster prepayments on mortgage-backed securities, as well as limited opportunities to deploy funds in response to significant deposit growth across the LOBS. Net income was a loss of $1.8 billion compared with income of $1.1 billion in the prior year. 83 2020 compared with 2019 1,649 38,033 $771,787 38,366 1,657 The Firm's overall appetite for risk is governed by a "Risk Appetite" framework. The framework and the Firm's risk appetite are set and approved by the Firm's CEO, Chief Financial Officer ("CFO") and CRO. Quantitative parameters and qualitative factors are used to monitor and measure the Firm's capacity to take risk consistent with its stated risk appetite. Qualitative factors have been established to assess select operational risks, and impact to the Firm's reputation. Risk Appetite results are reported to the Board Risk Committee. $1,359,831 $837,618 $ (1,750) $ 1,111 $ (1,241) (1,026) 215 $ (1,241) Headcount Total assets (period-end) Loans (period-end) 1,597 37,145 Management's discussion and analysis Treasury and CIO overview Treasury and CIO is predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding, capital, structural interest rate and foreign exchange risks. The risks managed by Treasury and CIO arise from the activities undertaken by the Firm's four major reportable business segments to serve their respective client bases, which generate both on- and off- balance sheet assets and liabilities. Investment securities portfolio (average) $348,876 $ 228,681 $ 386,065 $318,144 $ 235,196 $ 507,936 31,747 34,939 94,569 $203,449 $283,205 $ 413,367 $ 258 $ (395) $ 795 Investment securities gains/ (losses) 2018 2019 2020 Held-to-maturity securities (average) Available-for-sale securities (average) As of or for the year ended December 31, (in millions) Selected income statement and balance sheet data The investment securities portfolio primarily consists of U.S. GSE and government agency and nonagency mortgage- backed securities, U.S. and non-U.S. government securities, obligations of U.S. states and municipalities, other ABS and corporate debt securities. At December 31, 2020, the investment securities portfolio was $587.9 billion, and the average credit rating of the securities comprising the portfolio was AA+ (based upon external ratings where available and, where not available, based primarily upon internal risk ratings). Refer to Note 10 for further information on the Firm's investment securities portfolio and internal risk ratings. Treasury and CIO seek to achieve the Firm's asset-liability management objectives generally by investing in high- quality securities that are managed for the longer-term as part of the Firm's investment securities portfolio. Treasury and CIO also use derivatives to meet the Firm's asset- liability management objectives. Refer to Note 5 for further information on derivatives. In addition, Treasury and CIO manage the Firm's cash position primarily through deposits at central banks and investments in short-term instruments. Refer to Liquidity Risk Management on pages 102-108 for further information on liquidity and funding risk. Refer to Market Risk Management on pages 135-142 for information on interest rate, foreign exchange and other risks. Held-to-maturity securities, net of allowance for credit losses (a)(b) (period-end) (a Equity 1,211 Liquidity (in billions, except where otherwise noted) Year ended December 31, International metrics Client assets were $3.7 trillion, an increase of 18%. Assets under management were $2.7 trillion, an increase of 17% driven by the impact of higher market levels and net inflows into both long-term and liquidity products. 2020 compared with 2019 Client assets Management's discussion and analysis 81 JPMorgan Chase & Co./2020 Form 10-K (c) Loans, deposits and related credit data and quality statistics relate to the Wealth Management business. Total net revenue (in millions) (a) Europe/Middle East/Africa (b) Asia-Pacific (b) (b) Quartile ranking sourced from Lipper, Morningstar and Nomura based on country of domicile. Includes only Asset Management retail open- ended mutual funds that are ranked by the aforementioned sources. Excludes money market funds, Undiscovered Managers Fund, and Brazil domiciled funds. In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation, including a decrease to headcount of 2,641 and 2,400 as of December 31, 2019 and 2018, respectively. 0.18 0.22 0.07 0.42 Nonaccrual loans to period- end loans 124 304 76 Allowance for loan losses to nonaccrual loans (a) Represents the Nomura "star rating" for Japan domiciled funds and Morningstar for all other domiciled funds. Includes only Asset Management retail open-ended mutual funds that have a rating. Excludes money market funds, Undiscovered Managers Fund, and Brazil domiciled funds. 2020 2019 2018 Total net revenue Assets by asset class 8,284 8,489 8,837 North America 2018 2019 2020 (in billions) December 31, 5,143 5,102 5,403 755 724 782 Latin America/Caribbean (b) Total international net revenue Client assets 1,538 1,509 1,665 $ 2,956 $ 2,869 $ 2,850 0.22 0.32 - % 0.02 % 2,462 Number of Wealth Management client advisors 21,520 21,550 20,683 9,000 10,500 10,500 132,123 135,265 161,955 $ 151,632 136,929 $161,863 147,404 166,311 $181,432 Total assets Selected balance sheet data (average)c 9,000 133,276 145,794 $203,384 $173,175 $ 161,047 186,608 158,149 198,755 142,740 10,500 10,500 Deposits Equity Total assets Loans 2,419 $14,240 $ 13,591 $ 13,427 2,385 Equity 342 369 636 (0.01)% Net charge-off/(recovery) rate Allowance for loan losses to period-end loans Total allowance for credit losses 16 19 38 related commitments Allowance for lending- 326 350 598 Allowance for loan losses Allowance for credit losses: 263 29 $ 115 785 (14) $ $ Net charge-offs/(recoveries) Nonaccrual loans Credit data and quality statistics (c) Fixed income Loans Deposits Liquidity Headcount 641 $ Latin America/Caribbean (b) 510 226 272 330 520 $ 440 622 $ $ (b) Europe/Middle East/Africa Asia-Pacific (b) 166 930 628 $ 1,081 619 2,328 $ 1,273 754 2,716 $ Total assets under management $ Retail Institutional 689 $ $ Private Banking Client assets Assets by client segment 518 147 125 1,958 Net asset flows: $ Beginning balance Assets under management rollforward Year ended December 31, (in billions) Client assets (continued) Total client assets Retail 514 Total client assets 950 1,828 2,150 2,534 1,359 $ 1,155 1,106 624 1,311 760 $ 1,581 $ Institutional Private Banking 791 939 1,118 Total international client assets 1,958 2,328 $ North America $ 139 153 Alternatives 163 192 224 $ 517 $ Europe/Middle East/Africa (b) Asia-Pacific (b) 515 596 656 Multi-asset 376 463 539 $ Equity Assets under management 455 591 671 Fixed income 2,716 $ 477 135 Latin America/Caribbean (b) 595 1,646 3,089 $ 2,619 $ 3,652 $ 1,378 1,905 Total client assets North America 661 761 Total assets under management administration/deposits 580 936 Total assets under management 62 51 682 2,716 70 1,958 Custody/brokerage/ Total international assets under management 811 2,328 2.50 % 3.50 % 2019 2020 Method 2 Method 1 2.50 % Minimum capital ratios (e) The following table presents the Firm's effective GSIB surcharge for the years ended December 31, 2020 and 2019. JPMorgan Chase & Co./2020 Form 10-K 94 24 Under the Federal Reserve's GSIB rule, the Firm is required to assess its GSIB surcharge on an annual basis under two separately prescribed methods based on data for the previous fiscal year-end, and is subject to the higher of the two. The first ("Method 1"), reflects the GSIB surcharge as prescribed by the Basel Committee's assessment methodology, and is calculated across five criteria: size, cross-jurisdictional activity, interconnectedness, complexity and substitutability. The second ("Method 2"), modifies the Method 1 requirements to include a measure of short-term wholesale funding in place of substitutability, and introduces a GSIB score "multiplication factor". Certain banking organizations, including the Firm, are required to hold additional levels of capital to serve as a "capital conservation buffer". The capital conservation buffer incorporates a global systemically important bank ("GSIB") surcharge, a discretionary countercyclical capital buffer and a fixed capital conservation buffer of 2.5% for Advanced regulatory capital requirements and a variable SCB requirement, floored at 2.5%, for Standardized regulatory capital requirements. 3.50 % All banking institutions are currently required to have a minimum CET1 capital ratio of 4.5% of risk-weighted assets. Fully Phased-In: The Firm's effective regulatory minimum GSIB surcharge calculated under Method 2 remains unchanged at 3.5% for 2021. On November 11, 2020, the Financial Stability Board ("FSB") released its annual GSIB list, which published the Firm's Method 1 GSIB surcharge of 2.0% (down from 2.5%) effective January 1, 2021, based upon data as of December 31, 2019. Other regulatory capital The U.S. federal regulatory capital standards include a framework for setting a discretionary countercyclical capital buffer taking into account the macro financial environment in which large, internationally active banks function. As of December 31, 2020, the U.S. countercyclical capital buffer remained at 0%. The Federal Reserve will continue to review the buffer at least annually. The buffer can be increased if the Federal Reserve, FDIC and OCC determine that systemic risks are meaningfully above normal and can be calibrated up to an additional 2.5% of RWA subject to a 12-month implementation period. Standardized December 31, 2019 December 31, 2020(c)(d) (in millions, except ratios) The following table presents the Firm's risk-based and leverage-based capital metrics under both the Basel III Standardized and Advanced approaches. Management's discussion and analysis 95 JPMorgan Chase & Co./2020 Form 10-K The Firm's estimated Method 2 surcharge calculated using data as of December 31, 2020 is 4.0%. Accordingly, based on the GSIB rule currently in effect, the Firm's effective regulatory minimum GSIB surcharge is expected to increase to 4.0% on January 1, 2023 unless the Firm's Method 2 GSIB surcharge calculation based upon data as of December 31, 2021 is lower. In addition to meeting the capital ratio requirements of Basel III, the Firm and its IDI subsidiaries also must maintain minimum capital and leverage ratios in order to be "well-capitalized" under the regulations issued by the Federal Reserve and the Prompt Corrective Action ("PCA") requirements of the FDIC Improvement Act ("FDICIA"), respectively. Refer to Note 27 for additional information. Additional information regarding the Firm's capital ratios, as well as the U.S. federal regulatory capital standards to which the Firm is subject, is presented in Note 27. Refer to the Firm's Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website, for further information on the Firm's Basel III measures. The SLR is defined as Tier 1 capital under Basel III divided by the Firm's total leverage exposure. Total leverage exposure is calculated by taking the Firm's total average on-balance sheet assets, less amounts permitted to be deducted for Tier 1 capital, and adding certain off-balance sheet exposures, such as undrawn commitments and derivatives potential future exposure. 3.0%. Certain banking organizations, including the Firm, are also required to hold an additional 2.0% leverage buffer. Banking organizations subject to the Basel III Advanced approach are currently required to have a minimum SLR of Leverage-based Capital Regulatory Minimums Supplementary leverage ratio The Federal Reserve's TLAC rule requires the U.S. GSIB top- tier holding companies, including the Firm, to maintain minimum levels of external TLAC and eligible long-term debt ("eligible LTD"). Refer to TLAC on page 100 for additional information. Total Loss-Absorbing Capacity Failure to maintain regulatory capital equal to or in excess of the risk-based regulatory capital minimum plus the capital conservation buffer (inclusive of the GSIB surcharge) and any countercyclical buffer will result in limitations to the amount of capital that the Firm may distribute, such as through dividends and common share repurchases, as well as certain executive discretionary bonus payments. The Firm has a target Basel III CET1 capital ratio of 12%. However, the Firm may remain above that level in order to satisfy leverage-based capital requirements if deposits continue to grow due to actions taken by the Federal Reserve and the U.S. government in response to the COVID-19 pandemic. Failure to maintain an SLR equal to or greater than the regulatory minimum will result in limitations on the amount of capital that the Firm may distribute such as through dividends and common share repurchases. The Firm's Basel III Standardized-risk-based ratios are currently more binding than the Basel III Advanced-risk- based ratios. 3.30% GSIB surcharge Minimum requirement 2.50% 2.50% Capital 10 10.50% 10.50% 11.30% conservation 12 CET1 capital ratio 14 Basel III Standardized The following chart presents the Firm's Basel III minimum CET1 capital ratio under the Basel III rules currently in effect. holdings of capital instruments of financial institutions to also include TLAC debt instruments issued by systemically important banking organizations. The final rule will become effective on April 1, 2021 and is not expected to have a material impact on the Firm's risk-based capital metrics. December 31, TLAC Holdings rule. On October 20, 2020, the federal banking agencies issued a final rule prescribing the regulatory capital treatment for holdings of TLAC debt instruments by certain large banking organizations, such as the Firm and JPMorgan Chase Bank, N.A. This rule expands the scope of the existing capital deductions rule around the Risk-based Capital Regulatory Minimums as of 12/31/20: 13.1% and Advanced 2019 3Q 2020 8 6 conservation buffer Fixed capital Stress capital buffer buffer incl. GSIB & SCB Basel III Advanced 4Q 2020 Basel III Standardized 4Q 2020 Basel III Standardized 00 0. 4.50% 2 4.50% 4 3.50% 3.50% 3.50% 4.50% 2020(c)(d) $ 3,353,319 Minimum 7.9 % 7.0 % 4.0 % 7.9 % 7.0 % $ 2,730,239 $ 3,353,319 4.0 % $ 2,730,239 Leverage-based capital metrics: Total capital ratio 12.0 14.0 16.6 17.3 14.8 16.0 Adjusted average assets (a) 17.3 $ 3,401,542 SLR (b) Management's discussion and analysis JPMorgan Chase & Co./2020 Form 10-K 96 (e) Represents minimum requirements and regulatory buffers applicable to the Firm. For the period ended December 31, 2019, the CET1, Tier 1, Total, Tier 1 leverage and SLR minimum capital ratios applicable to the Firm were 10.5%, 12.0%, 14.0%, 4.0% and 5.0%, respectively. Refer to Note 27 for additional information. (d) As of December 31, 2020, the capital metrics reflect the exclusion of assets purchased from money market mutual fund clients pursuant to nonrecourse advances provided under the MMLF. Additionally, loans originated under the PPP receive a zero percent risk weight. (c) As of December 31, 2020, the capital metrics reflect the CECL capital transition provisions. (b) As of December 31, 2020, total leverage exposure for purposes of calculating the SLR excludes U.S. Treasury securities and deposits at Federal Reserve Banks, as provided by the interim final rule issued by the Federal Reserve on April 1, 2020. $ 3,423,431 (a) Adjusted average assets, for purposes of calculating the leverage ratios, includes total quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill and other intangible assets. ΝΑ ΝΑ Total leverage exposure (b) Tier 1 leverage ratio 5.0 % 6.3 % 6.9 % NA ΝΑ NA Advanced December 31, 2019 15.3 12.8 234,844 Tier 1 capital ratio CET1 capital ratio Total capital Tier 1 capital 187,753 $ 214,432 205,078 187,753 $ 205,078 $ CET1 capital Risk-based capital metrics: capital ratios (e) $ 15.8 234,844 269,923 14.1 15.0 10.5 % 13.4 % 13.8 % 11.3 % 12.4 % 214,432 13.1 % 1,484,431 1,515,869 1,560,609 Risk-weighted assets 232,112 257,228 242,589 1,397,878 93 Promote the Firm's ability to serve as a source of strength to its subsidiaries; Stress Capital Buffer. On March 4, 2020, the Federal Reserve issued the final rule introducing the SCB framework for the Basel III Standardized approach that is designed to more closely integrate the results of the quantitative assessment in the annual CCAR with the ongoing minimum capital requirements for BHCs under the U.S. Basel III rules. The final rule replaces the fixed 2.5% CET1 capital conservation buffer in the Standardized approach with a dynamic institution-specific SCB. The final rule does not apply to the U.S. Basel III Advanced approach capital requirements. The SCB requirement for BHCS will be effective on October 1 of each year and is expected to remain in effect until September 30 of the following year. Risk governance and oversight functions Strategic Risk The following sections discuss the risk governance and oversight functions in place to manage the risks inherent in the Firms business activities. The Firm manages its risk through risk governance and oversight functions. The scope of a particular function may include one or more drivers, types and/or impacts of risk. For example, Country Risk Management oversees country risk which may be a driver of risk or an aggregation of exposures that could give rise to multiple risk types such as credit or market risk. Risk governance and oversight functions JPMorgan Chase & Co./2020 Form 10-K 88 The Firmwide Valuation Governance Forum ("VGF") is composed of senior finance and risk executives and is responsible for overseeing the management of risks arising from valuation activities conducted across the Firm. Capital risk The Asset and Liability Committee ("ALCO") is responsible for overseeing the Firm's asset and liability management ("ALM") activities and the management of liquidity risk, balance sheet, interest rate risk, and capital risk. The Firmwide Control Committee ("FCC") is an escalation committee for senior management to review and discuss the Firmwide operational risk environment including identified issues, operational risk metrics and significant events that have been escalated. The Firmwide Risk Committee ("FRC”) is the Firm's highest management-level risk committee. It provides oversight of the risks inherent in the Firm's businesses and serves as an escalation point for risk topics and issues raised by underlying committees and/or FRC members. The Firm's senior management-level committees that are primarily responsible for key risk-related functions include: Management oversight The Corporate Governance & Nominating Committee exercises general oversight with respect to the governance of the Board of Directors. It reviews the qualifications of and recommends to the Board of Directors proposed nominees for election to the Board. The Committee evaluates and recommends to the Board corporate governance practices applicable to the Firm. It also appraises the framework for assessing the Board's performance and self-evaluation. The Compensation & Management Development Committee ("CMDC") assists the Board in its oversight of the Firm's compensation principles and practices. The CMDC reviews and approves the Firm's compensation and qualified benefits programs. The Committee reviews the performance of Operating Committee members against their goals, and approves their compensation awards. In addition, the CEO's award is subject to ratification by the independent directors of the Board. The CMDC also reviews the development of and succession for key executives, and provides oversight of the Firm's culture, including reviewing updates from management regarding significant conduct issues and any related employee actions, including compensation actions. The Public Responsibility Committee assists the Board in its oversight of the Firm's positions and practices on public responsibility matters such as community investment, fair lending, sustainability, consumer practices and other public policy issues that reflect the Firm's values and character and could impact the Firm's reputation among its stakeholders. The Committee also provides guidance on these matters to management and the Board, as appropriate. Management's discussion and analysis Line of Business and Regional Risk Committees are responsible for providing oversight of the governance, limits, and controls that are in place through the scope of their activities. These committees review the ways in which the particular LOB or the business operating in a particular region could be exposed to adverse outcomes with a focus on identifying, accepting, escalating and/or requiring remediation of matters brought to these committees. Line of Business and Corporate Function Control Committees oversee the operational risk and control environment of their respective business or function, inclusive of Operational Risk, Compliance and Conduct Risks. As part of that mandate, they are responsible for reviewing indicators of elevated or emerging risks and other data that may impact the level of operating risk in a business or function, addressing key operational risk issues, focusing on processes with control concerns and overseeing control remediation. 87 Liquidity risk Consumer Credit Risk Legal risk Conduct risk Compliance Risk Operational risk Country risk 134 121-131 Reputation risk 114-120 102-108 91-101 90 Page Market risk Investment portfolio risk Wholesale credit risk 109 Estimations and Model risk JPMorgan Chase & Co./2020 Form 10-K The JPMorgan Chase Bank, N.A. Board of Directors is responsible for the oversight of management of the bank. The JPMorgan Chase Bank, N.A. Board accomplishes this function acting directly and through the principal standing committees of the Firm's Board of Directors. Risk and control oversight on behalf of JPMorgan Chase Bank N.A. is primarily the responsibility of the Risk Committee and the Audit Committee, respectively, and, with respect to General Counsel Line of Business CEOs and Select Business Heads (a) Chief Financial Officer Chief Risk Officer (c) Chief Executive Officer Operating Committee Audit Committee Chief Information Officer Corporate Governance and Nominating Committee Public Responsibility Committee Board Risk Committee Board of Directors The chart below illustrates the committees of the Board of Directors and key senior management-level committees in the Firm's risk governance structure. In addition, there are other committees, forums and paths of escalation that support the oversight of risk which are not shown in the chart below or described in this Form 10-K. The independent status of the IRM function is supported by a governance structure that provides for escalation of risk issues to senior management, the FRC, and the Board of Directors, as appropriate. Risk governance and oversight structure JPMorgan Chase & Co./2020 Form 10-K Compensation and Management Development Committee compensation and other management-related matters, the Compensation & Management Development Committee. The Board Risk Committee assists the Board in its oversight of management's responsibility to implement a global risk management framework reasonably designed to identify, assess and manage the Firm's risks. The Board Risk Committee's responsibilities include approval of applicable primary risk policies and review of certain associated frameworks, analysis and reporting established by management. Breaches in risk appetite and parameters, issues that may have a material adverse impact on the Firm, including capital and liquidity issues, and other significant risk-related matters are escalated to the Board Risk Committee, as appropriate. Head of Corporate Responsibility and Chairman of the Mid-Atlantic Region Asset and Liability The Firm's Board of Directors provides oversight of risk. The Board Risk Committee is the principal committee that oversees risk matters. The Audit Committee oversees the control environment, and the Compensation & Management Development Committee oversees compensation and other management-related matters. Each committee of the Board oversees reputational risks and conduct risks within its scope of responsibility. Board oversight The Firm's Operating Committee, which consists of the Firm's CEO, CRO, CFO, General Counsel, CEOs of the LOBS and other senior executives, is accountable to and may refer matters to the Firm's Board of Directors. The Operating Committee is responsible for escalating to the Board the information necessary to facilitate the Board's exercise of its duties. (c) The Firmwide Risk Committee escalates significant issues directly to the Board Risk Committee as appropriate. The CRO may also escalate directly to the Board Risk Committee. (b) The General Auditor reports to the Audit Committee and administratively to the CEO. (a) Includes the CEO for Consumer Lending, the CEO for Consumer Banking, and select Business Heads; the CEOs for Corporate & Investment Bank and Consumer & Community Banking are also the Firm's Co-Presidents and Co-Chief Operating Officers. Internal Audit Head of Human Resources (ex-officio member) Committee Firmwide Control Regional Risk Committees and Line of Business, Committee and Firmwide Valuation Governance Forum (c) Firmwide Risk Committee General Auditor (b) 135-142 The Audit Committee assists the Board in its oversight of management's responsibility to ensure that there is an effective system of controls reasonably designed to safeguard the Firm's assets and income, ensure the integrity of the Firm's financial statements, and maintain compliance with the Firm's ethical standards, policies, plans and procedures, and with laws and regulations. It also assists the Board in its oversight of the Firm's independent registered public accounting firm's qualifications, independence and performance, and of the performance of the Firm's Internal Audit function. 145-151 The CCAR and other stress testing processes assess the potential impact of alternative economic and business scenarios on the Firm's earnings and capital. Economic scenarios, and the parameters underlying those scenarios, are defined centrally and applied uniformly across the businesses. These scenarios are articulated in terms of macroeconomic factors, which are key drivers of business results; global market shocks, which generate short-term but severe trading losses; and idiosyncratic operational risk events. The scenarios are intended to capture and stress key vulnerabilities and idiosyncratic risks facing the Firm. However, when defining a broad range of scenarios, actual events can be worse. Accordingly, management considers additional stresses outside these scenarios, as necessary. These results are reviewed by management and the Board of Directors. Internal Capital Adequacy Assessment Process Annually, the Firm prepares the ICAAP, which informs the Board of Directors of the ongoing assessment of the Firm's processes for managing the sources and uses of capital as well as compliance with supervisory expectations for capital planning and capital adequacy. The Firm's ICAAP integrates stress testing protocols with capital planning. Refer to Capital actions on page 99 for information on actions taken by the Firm's Board of Directors following the 2020 CCAR results. In June 2020, the Federal Reserve determined that changes in financial markets or the macroeconomic outlook due to the COVID-19 pandemic could have a material effect on a firm's risk profile and financial condition and therefore required all large bank holding companies, including the Firm, to update and resubmit their capital plans by November 2, 2020. On December 18, 2020, the Federal Reserve released its results from the 2020 CCAR Round 2 stress test, which showed that large banks had strong levels of capital and announced that it would allow all large banks, including the Firm, to resume share repurchases commencing in the first quarter of 2021, subject to certain restrictions for at least the first quarter of 2021 given considerable economic uncertainty remained. The Federal Reserve has stated that due to uncertainty about future economic conditions and the ultimate path of the current recovery, the SCB will not be reset at this time. The Federal Reserve will notify firms by March 31, 2021 whether a revised SCB requirement based on the 2020 CCAR Round 2 stress test will be recalculated ahead of the 2021 annual CCAR assessment. On June 29, 2020, the Firm announced that it had completed the 2020 CCAR stress test process. On August 10, 2020, the Federal Reserve affirmed the Firm's SCB requirement of 3.3% and the Firm's minimum Standardized CET1 capital ratio of 11.3% (up from 10.5%). The SCB requirement became effective on October 1, 2020. year. Refer to Key Regulatory Developments on pages 93- 94 for additional information. Management's discussion and analysis The Firm's contingency capital plan establishes the capital management framework for the Firm and specifies the principles underlying the Firm's approach towards capital management in normal economic conditions and during stress. The contingency capital plan defines how the Firm calibrates its targeted capital levels and meets minimum capital requirements, monitors the ongoing appropriateness of planned capital distributions, and sets out the capital contingency actions that are expected to be taken or considered at various levels of capital depletion during a period of stress. 91 The Federal Reserve requires large BHCs, including the Firm, to submit at least annually a capital plan that has been reviewed and approved by the Board of Directors. The Federal Reserve uses CCAR and other stress testing processes to ensure that large BHCs have sufficient capital during periods of economic and financial stress, and have robust, forward-looking capital assessment and planning processes in place that address each BHC's unique risks to enable it to absorb losses under certain stress scenarios. Through CCAR, the Federal Reserve evaluates each BHC's capital adequacy and internal capital adequacy assessment processes ("ICAAP"), as well as its plans to make capital distributions, such as dividend payments or stock repurchases. The Federal Reserve uses results under the severely adverse scenario from its supervisory stress test to determine each firm's SCB requirement for the coming Committees responsible for overseeing the Firm's capital management include the Capital Governance Committee, the Treasurer Committee and the Firmwide ALCO. Oversight of capital management is governed through the CIO, Treasury and Corporate ("CTC") Risk Committee. In addition, the Board Risk Committee periodically reviews the Firm's capital risk tolerance. Refer to Firmwide Risk Management on pages 85-89 for additional discussion on the Board Risk Committee and the ALCO. Capital planning and stress testing Comprehensive Capital Analysis and Review Governance The current capital governance framework requires regular monitoring of the Firm's capital position and follows prescribed escalation protocols, both at the Firm and material legal entity levels. Capital management is intended to be flexible in order to react to a range of potential events. The Firm addresses these objectives through establishing internal minimum capital requirements and a strong capital governance framework. The internal minimum capital levels consider the Firm's regulatory capital requirements as well as an internal assessment of capital adequacy, in normal economic cycles and in stress events, when setting its minimum capital levels. Maintain sufficient capital resources to operate throughout a resolution period in accordance with the Firm's preferred resolution strategy. JPMorgan Chase & Co./2020 Form 10-K Meet capital distribution objectives; and Regulatory capital Basel III Overview Refer to Regulatory Developments Relating to the COVID-19 Pandemic on pages 52-53 for additional information on regulatory actions and significant financing programs that the U.S.government and regulators have introduced to address the effects of the COVID-19 pandemic. 143-144 The rule also provides that if a PPP loan is pledged as collateral for a non-recourse loan under the Federal Reserve's Paycheck Protection Program Lending ("PPPL") Facility, the PPP loan can be excluded from leverage-based capital ratios. As of December 31, 2020, the Firm had not participated in the PPPL Facility. Supplementary leverage ratio temporary revision. On April 1, 2020, the Federal Reserve issued an interim final rule that requires, on a temporary basis, the calculation of total leverage exposure for purposes of calculating the SLR for bank holding companies, to exclude the on-balance sheet amounts of U.S. Treasury securities and deposits at Federal Reserve Banks. These exclusions became effective April 1, 2020, and will remain in effect through March 31, 2021. On June 1, 2020, the Federal Reserve, OCC and FDIC issued an interim final rule that provides IDI subsidiaries with an option to apply this temporary exclusion subject to certain restrictions. As of December 31, 2020, JPMorgan Chase Bank, N.A. has not elected to apply this exclusion. Paycheck Protection Program. On April 13, 2020, the federal banking agencies issued an interim final rule (issued as final on September 29, 2020) to neutralize the regulatory capital effects of participating in the PPP on risk- based capital ratios by applying a zero percent risk weight to loans originated under the program. Given that PPP loans are guaranteed by the SBA, the Firm does not expect to realize material credit losses on these loans. As of December 31, 2020, the Firm had approximately $27 billion of loans under the program. September 29, 2020) to neutralize the effects of purchasing assets through the program on risk-based and leverage-based capital ratios. As of December 31, 2020, the Firm excluded assets purchased from money market mutual fund clients pursuant to nonrecourse advances provided under the MMLF in the amount of $187 million from its RWA and $358 million from adjusted three month average assets and total leverage exposure. The impacts of the CECL capital transition provisions have also been incorporated into Tier 2 capital, adjusted average assets, and total leverage exposure. Refer to Note 1 for further information on the CECL accounting guidance. Money Market Mutual Fund Liquidity Facility ("MMLF"). The Federal Reserve established the MMLF facility on March 18, 2020, authorized through at least March 31, 2021, to enhance the liquidity and functioning of money markets. Under the MMLF, the Federal Reserve Bank of Boston ("FRBB") makes nonrecourse advances to participating financial institutions to purchase certain types of assets from eligible money market mutual fund clients. These assets, which are reflected in other assets on the Firm's Consolidated balance sheets, are pledged to the FRBB as collateral. On March 23, 2020, the federal banking agencies issued an interim final rule (issued as final on The final rule provides a uniform approach for estimating the effects of CECL compared to the legacy incurred loss model during the first two years of the transition period (the "day 2" transition amount), whereby the Firm may exclude from CET1 capital 25% of the change in the allowance for credit losses (excluding allowances on PCD loans). The cumulative day 2 transition amount as at December 31, 2021 that is not recognized in CET1 capital, as well as the $2.7 billion day 1 impact, will be phased into CET1 capital at 25% per year beginning January 1, 2022. The Firm has elected to apply the CECL capital transition provisions, and accordingly, for the year ended December 31, 2020, the capital metrics of the Firm exclude $5.7 billion, which is the $2.7 billion day 1 impact to retained earnings and 25% of the $12.2 billion increase in the allowance for credit losses (excluding allowances on PCD loans). The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The OCC establishes similar minimum capital requirements and standards for the Firm's IDI subsidiaries, including JPMorgan Chase Bank, N.A. The U.S. capital requirements generally follow the Capital Accord of the Basel Committee, as amended from time to time. Current Expected Credit Losses. Effective January 1, 2020, the Firm adopted the Financial Instruments - Credit Losses guidance under U.S. GAAP. As permitted under the U.S. capital rules issued by the federal banking agencies in 2019, the Firm initially elected to phase-in the January 1, 2020 ("day 1") CECL adoption impact to retained earnings of $2.7 billion to CET1 capital, at 25% per year in each of 2020 to 2023. As part of their response to the impact of the COVID-19 pandemic, on March 31, 2020, the federal banking agencies issued an interim final rule (issued as final on August 26, 2020) that provided the option to delay the effects of CECL on regulatory capital for two years, followed by a three-year transition period (“CECL capital transition provisions"). The Firm has been impacted by market events as a result of the COVID-19 pandemic, but remains well-capitalized. However, the continuation or further deterioration of the current macroeconomic environment could result in impacts to the Firm's capital and leverage. COVID-19 Pandemic calculate the SLR. Refer to SLR on page 98 for additional information. JPMorgan Chase & Co./2020 Form 10-K 92 Basel III establishes capital requirements for calculating credit risk RWA and market risk RWA, and in the case of Basel III Advanced, operational risk RWA. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk-weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated on a generally consistent basis between Basel III Standardized and Basel III Advanced. In addition to the RWA calculated under these approaches, the Firm may supplement such amounts to incorporate management judgment and feedback from its regulators. Basel III also includes a requirement for Advanced Approach banking organizations, including the Firm, to The capital rules under Basel III establish minimum capital ratios and overall capital adequacy standards for large and internationally active U.S. BHCs and banks, including the Firm and its IDI subsidiaries, including JPMorgan Chase Bank, N.A. The minimum amount of regulatory capital that must be held by BHCs and banks is determined by calculating risk-weighted assets ("RWA"), which are on- balance sheet assets and off-balance sheet exposures, weighted according to risk. Two comprehensive approaches are prescribed for calculating RWA: a standardized approach ("Basel III Standardized"), and an advanced approach ("Basel III Advanced"). For each of the risk-based capital ratios, the capital adequacy of the Firm is evaluated against the lower of the Standardized or Advanced approaches compared to their respective minimum capital ratios. Key Regulatory Developments regulatory capital requirements; Contingency capital plan capital ratios as well as maintain "well-capitalized" status for the Firm and its insured depository institution ("IDI") subsidiaries at all times under applicable 90 The Firm's balance sheet strategy, which focuses on risk- adjusted returns, strong capital and robust liquidity, is also a component in the management of strategic risk. Refer to Capital Risk Management on pages 91-101 for further information on capital risk. Refer to Liquidity Risk Management on pages 102-108 for further information on liquidity risk. Refer to Reputation Risk Management on page 109 for further information on reputation risk. These strategic initiatives, along with IRM's assessment, are incorporated in the Firm's budget and provided to the Board for review. The Firm's strategic planning process, which includes the development and execution of strategic initiatives, is one component of managing the Firm's strategic risk. Guided by the Firm's How We Do Business Principles (the "Principles"), the Operating Committee and senior management teams in each LOB and Corporate review and update the strategic plan periodically. The process includes evaluating the high- level strategic framework and performance against prior- year initiatives, assessing the operating environment, refining existing strategies and developing new strategies. In addition, IRM conducts a qualitative assessment of the LOB and Corporate strategic initiatives to assess their impact on the risk profile of the Firm. The Operating Committee and the senior leadership of each LOB and Corporate are responsible for managing the Firm's most significant strategic risks. Strategic risks are overseen by IRM through participation in relevant business reviews, LOB and Corporate senior management meetings, risk and control committees and other relevant governance forums and ongoing discussions. The Board of Directors oversees management's strategic decisions, and the Board Risk Committee oversees IRM and the Firm's risk management framework. Management and oversight JPMorgan Chase & Co./2020 Form 10-K Strategic risk is the risk to earnings, capital, liquidity or reputation associated with poorly designed or failed business plans or inadequate response to changes in the operating environment. Management's discussion and analysis 89 JPMorgan Chase & Co./2020 Form 10-K 151 150 149 148 STRATEGIC RISK MANAGEMENT CAPITAL RISK MANAGEMENT In the process of developing business plans and strategic initiatives, LOB and Corporate senior management identify the associated risks that are incorporated into the Firmwide Risk Identification process and monitored and assessed as part of the Firmwide Risk Appetite framework. • Capital risk is the risk the Firm has an insufficient level or composition of capital to support the Firm's business activities and associated risks during normal economic environments and under stressed conditions. • • Retain flexibility to take advantage of future investment opportunities; Maintain sufficient capital in order to continue to build and invest in the Firm's businesses through the cycle and in stressed environments; Ensure the Firm operates above the minimum regulatory • are to: Treasury & CIO is responsible for capital management. The primary objectives of the Firm's capital management Capital management Performing an independent assessment of the Firm's capital management activities, including changes made to the Contingency Capital Plan described below. In addition, the Basel Independent Review function ("BIR"), which is a part of the IRM function, conducts independent assessments of the Firm's regulatory capital framework. These assessments are intended to ensure compliance with the applicable regulatory capital rules in support of senior management's responsibility for managing capital and for the Board Risk Committee's oversight of management in executing that responsibility. Capital Management Oversight's responsibilities include: Defining, monitoring and reporting capital risk metrics; Establishing, calibrating and monitoring capital risk limits and indicators, including capital risk appetite; Developing a process to classify, monitor and report capital limit breaches; and • The Firm has a Capital Management Oversight function whose primary objective is to provide independent oversight of capital risk across the Firm. Capital management oversight A strong capital position is essential to the Firm's business strategy and competitive position. Maintaining a strong balance sheet to manage through economic volatility is considered a strategic imperative of the Firm's Board of Directors, CEO and Operating Committee. The Firm's fortress balance sheet philosophy focuses on risk-adjusted returns, strong capital and robust liquidity. The Firm's capital risk management strategy focuses on maintaining long-term stability to enable the Firm to build and invest in market-leading businesses, including in highly stressed environments. Senior management considers the implications on the Firm's capital prior to making any significant decisions that could impact future business activities. In addition to considering the Firm's earnings outlook, senior management evaluates all sources and uses of capital with a view to ensuring the Firm's capital strength. • 14.0 10.5 Consumer & Community Banking Corporate & Investment Bank Commercial Banking Corporate Asset & Wealth Management 78.3 10.5 22.0 $ 50.0 $ 24.0 80.0 80.0 83.0 52.0 52.0 $ 84.8 22.0 69.8 Common stock 249.3 2019 On March 15, 2020, in response to the economic disruptions caused by the COVID-19 pandemic, the Firm temporarily suspended repurchases of its common stock. Subsequently, the Federal Reserve directed all large banks, including the Firm, to discontinue net share repurchases through the end of 2020. On December 18, 2020, the Federal Reserve announced that all large banks, including the Firm, could resume share repurchases commencing in the first quarter of 2021. As directed by the Federal Reserve, total net repurchases and common stock dividends in the first quarter of 2021 are restricted and cannot exceed the average of the Firm's net income for the four preceding calendar quarters. The Firm's Board of Directors has authorized a new common share repurchase program for up to $30 billion. The following table sets forth the Firm's repurchases of common stock for the years ended December 31, 2020, 2019 and 2018. 2018 30 % 31 % 40 % 2019 2020 Year ended December 31, Common dividend payout ratio The following table shows the common dividend payout ratio based on net income applicable to common equity. The Firm's quarterly common stock dividend is currently $0.90 per share. The Firm's dividends are subject to the Board of Directors' approval on a quarterly basis. Refer to Note 21 and Note 26 for information regarding dividend restrictions. The Firm's common stock dividends are planned as part of the Capital Management governance framework in line with the Firm's capital management objectives. Common stock dividends Capital actions JPMorgan Chase & Co./2020 Form 10-K 98 $ 249.3 $ 234.3 Total common stockholders' equity $ 2020 The following table presents the components of the Firm's SLR. (in billions) 3,353,319 (b) Total adjusted average assets" 46,499 Less: Regulatory capital adjustments (a) 214,432 2,777,270 3,399,818 Total average assets $ 234,844 December 31, 2020 (in millions, except ratio) December 31, 2019 Tier 1 capital Three months ended Supplementary leverage ratio (c) Movement in portfolio levels (inclusive of rule changes) refers to: changes in book size, composition, credit quality, and market movements for credit risk RWA; changes in position and market movements for market risk RWA; updates to cumulative losses for operational risk RWA; and deductions to credit risk RWA for excess eligible credit reserves not eligible for inclusion in Tier 2 capital. Year ended December 31, (in millions) Total number of shares of common stock repurchased 47,031 2,730,239 729,978 693,192 Add: Off-balance sheet exposures (c) December 31, Line of business equity (Allocated capital) The following table presents the capital allocated to each business segment. The Firm's allocation methodology incorporates Basel III Standardized RWA, Basel III Advanced RWA, the GSIB surcharge, and a simulation of capital in a severe stress environment. As of January 1, 2021, the Firm has changed its line of business capital allocations primarily as a result of changes in exposures for each LOB and an increase in the relative risk weighting toward Standardized RWA. The assumptions and methodologies used to allocate capital are periodically assessed and as a result, the capital allocated to the LOBS may change from time to time. Each business segment is allocated capital by taking into consideration a variety of factors including capital levels of similarly rated peers and applicable regulatory capital requirements. ROE is measured and internal targets for expected returns are established as key measures of a business segment's performance. Line of business equity Refer to Note 27 for JPMorgan Chase Bank, N.A.'s SLR. (c) Off-balance sheet exposures are calculated as the average of the three month-end spot balances during the reporting quarter. January 1, 2021 (b) Adjusted average assets used for the calculation of Tier 1 leverage ratio. 6.3 % $ 3,423,431 6.9 % $ 3,401,542 681,755 SLR Total leverage exposure deposits Less: Exclusion for U.S. Treasuries and Federal Reserve Bank (a) For purposes of calculating the SLR, includes total quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill and other intangible assets. As of December 31, 2020, includes adjustments for the CECL capital transition provisions and the exclusion of average assets purchased from money market mutual fund clients pursuant to nonrecourse advances provided under the MMLF. 2020 $ 61.2 $ 2018 Greater of and Method 2 GSIB Greater of Method 1 4.5% 6% of RWA (a) long-term debt Minimum level of eligible 2.0% buffer Method 1 GSIB surcharge of total leverage exposure Greater of buffers, including 7.5% applicable + 18% of RWA (a) 17.8 of total leverage exposure surcharge (a) RWA is the greater of Standardized and Advanced compared to their respective minimum capital ratios. Failure to maintain TLAC equal to or in excess of the regulatory minimum plus applicable buffers will result in limitations to the amount of capital that the Firm may distribute, such as through dividends and common share repurchases. External long-term debt to RWA TLAC to leverage exposure TLAC to RWA Refer to Part I, Item 1A: Risk Factors on pages 8-32 of the 2020 Form 10-K for information on the financial consequences to holders of the Firm's debt and equity securities in a resolution scenario. 7.8 (b) Portfolio runoff for credit risk RWA primarily reflects reduced risk from position rolloffs in legacy portfolios in Home Lending. 28.3 $ 97.9 37.7 $ $ 11.3 % 5.3 % 12.4 % (shortfall) Surplus/ exposure Minimum Requirements The following table presents the TLAC and external long- term debt minimum requirements including applicable regulatory buffers, as of December 31, 2020 and 2019. 4.7 % 2019 $ $ Total Loss-Absorbing Capacity Other capital requirements Management's discussion and analysis 99 JPMorgan Chase & Co./2020 Form 10-K $ 6,397 $ 24,121 $ 19,983 Aggregate purchase price of common stock repurchases On May 13, 2020, the Firm issued $3.0 billion of fixed-to- floating rate subordinated notes due 2031. Refer to Long- term funding and issuance on page 107 and Note 20 for additional information. The Firm has not issued or redeemed any preferred stock since the first quarter of 2020. Refer to Note 21 for additional information on the Firm's preferred stock, including the issuance and redemption of preferred stock. Subordinated Debt Preferred stock dividends declared were $1.6 billion for the year ended December 31, 2020. Preferred stock Refer to Part II, Item 5: Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities on page 34 of the 2020 Form 10-K for additional information regarding repurchases of the Firm's equity securities. - The authorization to repurchase common shares is utilized at management's discretion, and the timing of purchases and the exact amount of common shares that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm's capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The repurchase program does not include specific price targets or timetables; may be suspended by management at any time; and may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 plans, which are written trading plans that the Firm may enter into from time to time under Rule 10b5-1 of the Securities Exchange Act of 1934 and which allow the Firm to repurchase its common shares during periods when it may otherwise not be repurchasing common shares – for example, during internal trading blackout periods. 181.5 213.0 50.0 The Federal Reserve's TLAC rule requires the U.S. GSIB top- tier holding companies, including the Firm, to maintain minimum levels of external TLAC and eligible long-term debt. The minimum external TLAC and the minimum level of eligible long-term debt requirements are shown below: Minimum external TLAC The following table presents the eligible external TLAC and eligible LTD amounts, as well as a representation of the amounts as a percentage of the Firm's total RWA and total leverage exposure applying the impact of the CECL capital transition provisions as of December 31, 2020 and 2019. 62.1 $ 10.7 % 25.5 % 11.6 % 27.0 % $ 161.8 $ 386.4 33.1 $ 181.4 LTD External TLAC December 31, 2019 LTD December 31, 2020 External TLAC % of total leverage % of RWA Surplus/ (shortfall) (in billions, except ratio) Total eligible amount $ 421.0 (a) Model & data changes refer to material movements in levels of RWA as a result of revised methodologies and/or treatment per regulatory guidance (exclusive of rule changes). (b) 86,553 Other Qualifying allowance for credit losses (c) $ qualifying as Tier 2 capital Long-term debt and other instruments December 31, 2019 214,432 234,844 $ Standardized/Advanced Tier 1 capital $ $ 205,078 December 31, 2020 Standardized/Advanced CET1 capital at 1,571 17,325 Change in Standardized/Advanced CET1 capital 323 187,753 26,993 314 297 Less: Other Tier 1 adjustments Standardized Tier 2 capital 30,063 $ Standardized Total capital 22,384 $ 17,680 257,228 $ 232,112 $ $ (10,477) (12,695) Advanced Total capital Advanced Tier 2 capital capital (d) credit losses for Advanced Tier 2 Adjustment in qualifying allowance for $ 214,432 17,325 3,070 Net issuance of noncumulative perpetual preferred stock Other Change in CET1 capital (b) Standardized/Advanced Tier 1 capital at 13,733 14,314 110 28,157 242,589 269,923 $ $ 16,645 $ 18,372 62 35,079 $ Preferred stock 205,078 Standardized/Advanced CET1 capital (11,119) 27,548 2020 Year Ended December 31, (in millions) Standardized/Advanced CET1 capital at December 31, 2019 $ 187,753 Net income applicable to common equity Dividends declared on common stock Net purchase of treasury stock Add: The following table presents the changes in Basel III CET1 capital, Tier 1 capital and Tier 2 capital for the year ended December 31, 2020. Capital rollforward Less: Preferred stock External long-term debt to leverage Total stockholders' equity (in millions) The following table presents reconciliations of total stockholders' equity to Basel III CET1 capital, Tier 1 capital and Total capital as of December 31, 2020 and 2019. Capital components December 31, December 31, 2020 2019 279,354 $ 261,330 26,993 234,337 30,063 249,291 Common stockholders' equity $ (5,135) Certain deferred tax liabilities (a) 2,453 (3,486) Other CET1 capital adjustments (b) (b) Changes related to other CET1 capital adjustments" 819 904 Other intangible assets (1,829) Other Adjustment related to AOCI (a) 49,248 Goodwill 6,417 Changes related to AOCI Less: (128) Changes in additional paid-in capital 2,381 47,823 (a) Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating CET1 capital. (b) As of December 31, 2020, the impact of the CECL capital transition provision was an increase in CET1 capital of $5.7 billion. (c) Represents the allowance for credit losses eligible for inclusion in Tier 2 capital up to 1.25% of credit risk RWA, including the impact of the CECL capital transition provision with any excess deducted from RWA. (d) Represents an adjustment to qualifying allowance for credit losses for the excess of eligible credit reserves over expected credit losses up to 0.6% of credit risk RWA, including the impact of the CECL capital transition provision with any excess deducted from RWA. Movement in portfolio levels (c) (4,000) (4,000) (4,450) (4,450) Portfolio runoff (b) (22,420) 1,397,878 389,278 $ 75,652 $ (16,320) (6,100) (17,120) 932,948 $ $ 1,515,869 75,649 $ (16,320) (800) 29,249 37,061 66,310 79,482 112,973 385,191 $ (4,087) (4,087) 96,910 $ 1,002,330 $ $ 1,560,609 Model & data changes (a) 96,390 $ December 31, 2020 21,258 69,382 44,740 20,741 23,999 Changes in RWA 37,578 $ 1,464,219 $ 1,484,431 $ 1,440,220 $ Total RWA (b) Includes the impact of the CECL capital transition provisions. (a) Includes cash flow hedges and DVA related to structured notes recorded in AOCI. $ 257,228 $ 22,384 4,704 (48) 1,840 2,912 $ 17,680 $ 269,923 $ 35,079 Change in Advanced Tier 2 capital Advanced Tier 2 capital at December 31, 2020 Advanced Total capital at December 31, 2020 Change in qualifying allowance for credit losses Other Change in Standardized Tier 2 capital Standardized Tier 2 capital at December 31, 2020 Standardized Total capital at December 31, 2020 Advanced Tier 2 capital at December 31, 2019 Change in long-term debt and other instruments qualifying as Tier 2 Change in qualifying allowance for credit losses" Change in long-term debt and other instruments qualifying as Tier 2 Standardized Tier 2 capital at December 31, 2019 17 Change in Standardized/Advanced Tier 1 capital Standardized/Advanced Tier 1 capital at December 31, 2020 20,412 $ 234,844 Market risk Operational risk RWA RWA Credit risk RWA Total RWA Advanced Standardized Market risk RWA Credit risk RWA Year ended December 31, 2020 (in millions) The following table presents changes in the components of RWA under Basel III Standardized and Advanced approaches for the year ended December 31, 2020. The amounts in the rollforward categories are estimates, based on the predominant driver of the change. December 31, 2019 RWA rollforward 97 JPMorgan Chase & Co./2020 Form 10-K (b) 6,922 (48) 4,058 2,912 $ 28,157 Management's discussion and analysis 23.0 % (f) Refer to Capital Risk Management on pages 91-101, Consolidated statements of changes in stockholders' equity on page 165, Note 21 and Note 22 for additional information on preferred stock and common stockholders' equity. 9.5 22,977 12,129 $ 14,754 $ 12,031 $ $ 2019 2020 2019 2020 Average Total short-term unsecured funding Other borrowed funds Commercial paper (in millions) As of or for the year ended December 31, Sources of funds (excluding deposits) The following table summarizes short-term and long-term funding, excluding deposits, as of December 31, 2020 and 2019, and average balances for the years ended December 31, 2020 and 2019. Refer to the Consolidated Balance Sheets Analysis on pages 57-58 and Note 20 for additional information. 8,510 Management's discussion and analysis 7,544 10,369 Other borrowed funds Is (b) 8,816 6,536 5,983 4,886 217,807 246,354 $ 175,709 $ 207,877 $ $ (a) Securities sold under agreements to repurchase" Securities loaned (a) 33,346 21,327 $ 22,298 $ 20,541 $ $ 9,198 105 JPMorgan Chase & Co./2020 Form 10-K Refer to the discussion of the Firm's Business Segment Results and the Consolidated Balance Sheets Analysis on pages 65-84 and pages 57-58, respectively, for further information on deposit and liability balance trends. 135,265 161,955 142,740 253 318 198,755 (a) (a) 172,666 237,645 515,938 655,095 (a) (a) 698,378 (a) 851,390 $ $ 666 820 $ $ 2,144,257 $ 1,562,431 The Firm believes that average deposit balances are generally more representative of deposit trends than period-end deposit balances, over time. However, during periods of market disruption those trends could be affected. Average deposits increased for the year ended December 31, 2020, reflecting significant inflows across the LOBS primarily driven by the impact of the COVID-19 pandemic and the related effect of certain government actions. In the wholesale businesses, while the inflows principally occurred in March as clients sought to remain liquid as a result of market conditions, balances continued to increase through the end of 2020. In CCB, the increase was driven by lower spending and higher cash balances across both consumer and small business customers, as well as growth from existing and new accounts. 64 % 47 % 997.6 1,012.9 64 % $ 1,562.4 69 % 2020 2,144.3 24,667 $ Loans-to-deposits ratio Loans Deposits as a % of total liabilities Deposits (in billions except ratios) As of December 31, (a) In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to the J.P. Morgan Wealth Management business unit within CCB. In the first quarter of 2020, the Merchant Services business was realigned from CCB to CIB as part of the Firm's Wholesale Payments business. Prior-period amounts have been revised to conform with the current presentation. Deposits provide a stable source of funding and reduce the Firm's reliance on the wholesale funding markets. A significant portion of the Firm's deposits are consumer deposits and wholesale operating deposits, which are both considered to be stable sources of liquidity. Wholesale operating deposits are considered to be stable sources of liquidity because they are generated from customers that maintain operating service relationships with the Firm. The table below shows the loan and deposit balances, the loans-to-deposits ratios, and deposits as a percentage of total liabilities, as of December 31, 2020 and 2019. 1,906,751 $ 1,523,067 2019 (a) 18,622 26,050 Preferred stock() 48,493 37,056 $ $ 39,459 23,606 $ $ Total long-term secured funding 4,643 4,460 4,363 4,540 Other long-term secured funding" (e) 34,143 27,076 28,635 $ 14,123 Common stockholders' equity(f) 30,063 $ 249,291 $ 234,337 9.5 JPMorgan Chase & Co./2020 Form 10-K 106 The Firm's sources of short-term unsecured funding consist of other borrowed funds and issuance of wholesale commercial paper. The decrease in short-term unsecured funding at December 31, 2020, from December 31, 2019 and for the average year ended December 31, 2020 compared to the prior year period, was due to lower net commercial paper issuance primarily for short-term liquidity management. The Primary Dealer Credit Facility ("PDCF") was established by the Federal Reserve on March 20, 2020. Under the PDCF, the Federal Reserve Bank of New York ("FRBNY") provides collateralized financing on a term basis to primary dealers. These financing transactions were reported as securities sold under agreements to repurchase. The Firm participated in the PDCF in the first quarter of 2020, and ceased its participation in May 2020 as the secured financing market normalized. As of December 31, 2020, the Firm participated in the MMLF government facility. The secured nonrecourse advances under the MMLF are included in other borrowed funds. Refer to Capital Risk Management on pages 91-101 for additional information on the MMLF. The balances associated with securities loaned or sold under agreements to repurchase fluctuate over time due to investment and financing activities of clients, the Firm's demand for financing, the ongoing management of the mix of the Firm's liabilities, including its secured and unsecured financing (for both the investment securities and market- making portfolios), and other market and portfolio factors. The Firm's sources of short-term secured funding primarily consist of securities loaned or sold under agreements to repurchase. These instruments are secured predominantly by high-quality securities collateral, including government- issued debt and U.S. GSE and government agency MBS. Securities sold under agreements to repurchase increased at December 31, 2020, compared with December 31, 2019, reflecting higher secured financing of AFS investment securities in Treasury and CIO, as well as trading assets in CIB, partially offset by a decline in client-driven market- making activities in CIB, including the Firm's non- participation in the Federal Reserve's open market operations. Short-term funding (d) Includes certain TLAC-eligible long-term unsecured debt issued by the Parent Company. (e) Includes long-term structured notes which are secured. (c) Included in beneficial interests issued by consolidated variable interest entities on the Firm's Consolidated balance sheets. (a) Primarily consists of short-term securities loaned or sold under agreements to repurchase. (b) Effective March 2020, includes nonrecourse advances provided under the MMLF. 27,511 29,899 $ 236,865 $ 232,907 $ $ 26,993 $ FHLB advances 9,707 5,520 $ 166,089 $ $ 263,602 288,132 $ $ 209,537 247,953 $ $ (d) Subordinated debt Senior notes Total short-term secured funding 10,929 11,430 9,223 10,523 Obligations of Firm-administered multi-seller conduits(c) 166,185 $ 171,509 $ 168,546 21,608 $ 6,461 4,943 $ 251,420 265,354 $ 258,500 $ 263,022 $ $ 23,812 65,487 74,724 75,325 Credit card securitization (c) Total long-term unsecured funding Structured notes" 17,387 20,789 17,591 73,056 2019 $ 2019 958,706 $ 723,418 702,215 511,905 184,115 Optimize liquidity sources and uses; • As part of the Firm's overall liquidity management strategy, the Firm manages liquidity and funding using a centralized, global approach in order to: Manage an optimal funding mix and availability of liquidity sources. Ensure that the Firm's core businesses and material legal entities are able to operate in support of client needs and meet contractual and contingent financial obligations through normal economic cycles as well as during stress events, and • • The primary objectives of the Firm's liquidity management are to: Liquidity management Monitoring liquidity positions, balance sheet variances and funding activities; Approving or escalating for review new or updated liquidity stress assumptions; and Monitoring and reporting internal Firmwide and legal entity liquidity stress tests as well as regulatory defined liquidity stress tests; Performing an independent review of liquidity risk management processes; Developing a process to classify, monitor and report limit breaches; Defining, monitoring and reporting liquidity risk metrics; Establishing and monitoring limits and indicators, including liquidity risk appetite; • • • • Monitor exposures; Maintain the appropriate amount of surplus liquidity at a Firmwide and legal entity level, where relevant. Liquidity stress tests are intended to ensure that the Firm has sufficient liquidity under a variety of adverse scenarios, including scenarios analyzed as part of the Firm's resolution and recovery planning. Stress scenarios are produced for JPMorgan Chase & Co. ("Parent Company") and the Firm's material legal entities on a regular basis, and other stress tests are performed in response to specific market events or concerns. Liquidity stress tests assume all of the Firm's contractual financial obligations are met and take into consideration: Internal stress testing Committees responsible for liquidity governance include the Firmwide ALCO as well as LOB and regional ALCOS, the Treasurer Committee, and the CTC Risk Committee. In addition, the Board Risk Committee reviews and recommends to the Board of Directors, for formal approval, the Firm's liquidity risk tolerances, liquidity strategy, and liquidity policy. Refer to Firmwide Risk Management on pages 85-89 for further discussion of ALCO and other risk- related committees. Setting transfer pricing in accordance with underlying liquidity characteristics of balance sheet assets and liabilities as well as certain off-balance sheet items. Governance Managing compliance with regulatory requirements related to funding and liquidity risk; and Managing liquidity within the Firm's approved liquidity risk appetite tolerances and limits; contingency funding plans; specific liquidity strategies, policies, reporting and Defining and monitoring Firmwide and legal entity- • • • • Developing internal liquidity stress testing assumptions; Analyzing and understanding the liquidity characteristics of the assets and liabilities of the Firm, LOBS and legal entities, taking into account legal, regulatory, and operational restrictions; • In the context of the Firm's liquidity management, Treasury and CIO is responsible for: Identify constraints on the transfer of liquidity between the Firm's legal entities; and • • The Firm has a Liquidity Risk Oversight function whose primary objective is to provide oversight of liquidity risk across the Firm. Liquidity Risk Oversight's responsibilities include: $ 27,651 $ Minimum Actual(a) Net Capital (in millions) December 31, 2020 The following table presents J.P. Morgan Securities' net capital: J.P. Morgan Securities has elected to compute its minimum net capital requirements in accordance with the "Alternative Net Capital Requirements" of the Net Capital Rule. JPMorgan Chase's principal U.S. broker-dealer subsidiary is J.P. Morgan Securities. J.P. Morgan Securities is subject to Rule 15c3-1 under the Securities Exchange Act of 1934 (the "Net Capital Rule"). J.P. Morgan Securities is also registered as a futures commission merchant and is subject to regulatory capital requirements, including those imposed by the SEC, Commodity Futures Trading Commission ("CFTC"), Financial Industry Regulatory Authority ("FINRA") and the National Futures Association ("NFA"). J.P. Morgan Securities Broker-dealer regulatory capital JPMorgan Chase & Co./2020 Form 10-K 10 100 Effective January 1, 2021, Method 1 GSIB surcharge is 2.0% (down from 2.5%). As a result, the Firm's TLAC to RWA requirement will become 22.5%. Refer to Risk-based Capital Regulatory Minimums on pages 94-95 for further information on the GSIB surcharge. 2020 4.5 5,024 J.P. Morgan Securities plc J.P. Morgan Securities plc is a wholly-owned subsidiary of JPMorgan Chase Bank, N.A. and has authority to engage in banking, investment banking and broker-dealer activities. J.P. Morgan Securities plc is jointly regulated by the U.K. Prudential Regulation Authority ("PRA") and the Financial Conduct Authority ("FCA"). J.P. Morgan Securities plc is subject to the European Union Capital Requirements Regulation and the PRA capital rules, each of which implement Basel III and thereby subject J.P. Morgan Securities plc to its requirements. Effective January 1, 2021, J.P. Morgan Securities plc is subject to the amended EU Capital Requirement Regulation, as adopted in the U.K. The Bank of England requires, on a transitional basis, that U.K. banks, including U.K. regulated subsidiaries of overseas groups, maintain a minimum requirement for own funds and eligible liabilities ("MREL"). As of December 31, 2020, J.P. Morgan Securities plc was compliant with the requirements of the MREL rule. The following table presents J.P. Morgan Securities plc's capital metrics: Liquidity risk oversight Liquidity risk is the risk that the Firm will be unable to meet its contractual and contingent financial obligations as they arise or that it does not have the appropriate amount, composition and tenor of funding and liquidity to support its assets and liabilities. LIQUIDITY RISK MANAGEMENT Management's discussion and analysis 101 JPMorgan Chase & Co./2020 Form 10-K 8.0 % 4.5 % • 22.8 % Estimated 55,156 17.9 % $ Total capital ratio CET1 ratio Total capital (a) Net capital reflects the exclusion of assets purchased from money market mutual fund clients pursuant to nonrecourse advances provided under the MMLF. (in millions, except ratios) December 31, 2020 Minimum ratios • In addition to its alternative minimum net capital requirements, J.P. Morgan Securities is required to hold "tentative net capital" in excess of $1.0 billion and is also required to notify the SEC in the event that its tentative net capital is less than $5.0 billion. Tentative net capital is net capital before deducting market and credit risk charges as defined by the Net Capital Rule. As of December 31, 2020, J.P. Morgan Securities maintained tentative net capital in excess of the minimum and notification requirements. Estimated non-contractual and contingent cash outflows, and The net stable funding ratio (“NSFR") is a liquidity requirement for large banking organizations that is intended to measure the adequacy of "available” and "required" amounts of stable funding over a one-year horizon. On October 20, 2020, the federal banking agencies issued a final NSFR rule under which large banking organizations such as the Firm will be required to maintain an NSFR of at least 100% on an ongoing basis. The final NSFR rule will become effective on July 1, 2021, and the Firm will be required to publicly disclose its quarterly average NSFR semi-annually beginning in 2023. NSFR In addition to the assets reported in the Firm's eligible HQLA above, the Firm had unencumbered marketable securities, such as equity and debt securities, that the Firm believes would be available to raise liquidity. This includes securities included as part of the excess eligible HQLA at JPMorgan Chase Bank, N.A. that are not transferable to non-bank affiliates. The fair value of these securities was approximately $740 billion and $315 billion as of December 31, 2020 and 2019, respectively, although the amount of liquidity that could be raised would be dependent on prevailing market conditions. The fair value increased compared to December 31, 2019, due to an increase in excess eligible HQLA at JPMorgan Chase Bank, N.A. which was primarily a result of increased deposits. The Firm also had available borrowing capacity at FHLBS and the discount window at the Federal Reserve Bank as a result of collateral pledged by the Firm to such banks of approximately $307 billion and $322 billion as of December 31, 2020 and 2019, respectively. This borrowing capacity excludes the benefit of cash and securities reported in the Firm's eligible HQLA or other unencumbered securities that are currently pledged at the Federal Reserve Bank discount window and other central banks. Available borrowing capacity decreased from December 31, 2019 primarily due to lower pledged credit card receivable balances driven by the COVID-19 pandemic and a decrease in pledged mortgage collateral as a result of paydown and maturity activity. Although available, the Firm does not view this borrowing capacity at the Federal Reserve Bank discount window and the other central banks as a primary source of liquidity. Other liquidity sources Management's discussion and analysis 103 JPMorgan Chase & Co./2020 Form 10-K The Firm's average LCR fluctuates from period to period, due to changes in its eligible HQLA and estimated net cash outflows as a result of ongoing business activity. Refer to the Firm's U.S. LCR Disclosure reports, which are available on the Firm's website for a further discussion of the Firm's LCR. JPMorgan Chase Bank, N.A.'s average LCR increased during the three months ended December 31, 2020, compared with both the three month periods ended September 30, 2020 and December 31, 2019 primarily due to growth in deposits. Deposits continued to increase in the fourth quarter primarily driven by the COVID-19 pandemic and the related effect of certain government actions. The increase in excess liquidity in JPMorgan Chase Bank, N.A. is excluded from the Firm's reported LCR under the LCR rule. The Firm's average LCR decreased during the three months ended December 31, 2020, compared with the prior year period primarily due to the relative impact on net cash outflows from the significant increase in deposits as well as elevated market activities in the CIB. The Firm's average LCR decreased during the three months ended December 31, 2020, compared with the three-month period ended September 30, 2020, predominantly driven by a decrease in cash from long-term debt maturities, including the early termination of certain of the Firm's debt at the end of the third quarter 2020. (d) Excludes average excess eligible HQLA at JPMorgan Chase Bank, N.A. that are not transferable to non-bank affiliates. (b) Predominantly U.S. Treasuries, U.S. GSE and government agency MBS, and sovereign bonds net of applicable haircuts under the LCR rule. (c) Eligible HQLA securities may be reported in securities borrowed or purchased under resale agreements, trading assets, or investment securities on the Firm's Consolidated balance sheets. (a) Represents cash on deposit at central banks, primarily the Federal Reserve Banks. $ 79,483 $ 366,096 $ 401,903 As of December 31, 2020 the Firm estimates that it was compliant with the 100% minimum NSFR based on its current understanding of the final rule. 104 JPMorgan Chase & Co./2020 Form 10-K Funding $ 284,263 Varying levels of access to unsecured and secured funding markets, 2020 Average Total Firm Corporate Asset & Wealth Management Net excess eligible HQLA Commercial Banking Consumer & Community Banking (in millions) As of or for the year ended December 31, The table below summarizes, by LOB and Corporate, the period-end and average deposit balances as of and for the years ended December 31, 2020 and 2019. Deposits The Firm funds its global balance sheet through diverse sources of funding including stable deposits, secured and unsecured funding in the capital markets and stockholders' equity. Deposits are the primary funding source for JPMorgan Chase Bank, N.A. Additionally, JPMorgan Chase Bank, N.A. may also access funding through short- or long- term secured borrowings, through the issuance of Management believes that the Firm's unsecured and secured funding capacity is sufficient to meet its on- and off-balance sheet obligations. Sources of funds Corporate & Investment Bank 116 % unsecured long-term debt, or from borrowings from the Parent Company or the IHC. The Firm's non-bank subsidiaries are primarily funded from long-term unsecured borrowings and short-term secured borrowings, primarily securities loaned or sold under repurchase agreements. Excess funding is invested by Treasury and CIO in the Firm's investment securities portfolio or deployed in cash or other short-term liquid investments based on their interest rate and liquidity risk characteristics. 160 % Three months ended Eligible cash (a) Eligible HQLA Average amount (in millions) The following table summarizes the Firm and JPMorgan Chase Bank, N.A.'s average LCR for the three months ended December 31, 2020, September 30, 2020 and December 31, 2019 based on the Firm's interpretation of the LCR framework. Estimated net cash outflows are based on standardized stress outflow and inflow rates prescribed in the LCR rule, which are applied to the balances of the Firm's assets, sources of funds, and obligations. The LCR for both the Firm and JPMorgan Chase Bank, N.A. is required to be a minimum of 100%. Under the LCR rule, the amount of eligible HQLA held by JPMorgan Chase Bank, N.A. that is in excess of its stand- alone 100% minimum LCR requirement, and that is not transferable to non-bank affiliates, must be excluded from the Firm's reported eligible HQLA. The LCR rule requires that the Firm and JPMorgan Chase Bank, N.A. maintain an amount of eligible HQLA that is sufficient to meet its estimated total net cash outflows over a prospective 30 calendar-day period of significant stress. Eligible HQLA, for purposes of calculating the LCR, is the amount of unencumbered HQLA that satisfy certain operational considerations as defined in the LCR rule. HQLA primarily consist of cash and certain high-quality liquid securities as defined in the LCR rule. December 31, September 30, December 31, 2020 2020 Liquidity Coverage Ratio stress when access to normal funding sources may be disrupted. JPMorgan Chase & Co./2020 Form 10-K 102 Results of stress tests are considered in the formulation of the Firm's funding plan and assessment of its liquidity position. The Parent Company acts as a source of funding for the Firm through equity and long-term debt issuances, and its intermediate holding company, JPMorgan Chase Holdings LLC (the “IHC") provides funding support to the ongoing operations of the Parent Company and its subsidiaries. The Firm maintains liquidity at the Parent Company, IHC, and operating subsidiaries at levels sufficient to comply with liquidity risk tolerances and minimum liquidity requirements, and to manage through periods of 157 % Potential impediments to the availability and transferability of liquidity between jurisdictions and material legal entities such as regulatory, legal or other restrictions. Liquidity outflow assumptions are modeled across a range of time horizons and currency dimensions and contemplate both market and idiosyncratic stresses. Contingency funding plan 2019 The Firm's Contingency Funding Plan ("CFP") sets out the strategies for addressing and managing liquidity resource needs during a liquidity stress event and incorporates liquidity risk limits, indicators and risk appetite tolerances that make up Liquidity Escalation Points. The CFP also identifies the alternative contingent funding and liquidity resources available to the Firm and its legal entities in a period of stress. Eligible securities (b)(c) $ 75,884 JPMorgan Chase Bank, N.A.: JPMorgan Chase & Co.: LCR $ 82,366 63,022 Net excess eligible HQLA (d) $ 469,402 116 % $ 545,286 $ 110 % $ 455,612 241,447 Total eligible HQLA Net cash outflows LCR (d) 341,990 $ 458,336 211,841 $ 697,059 $ 670,177 $ 634,037 $ 587,811 114 % $ 203,296 Risk identification and measurement Independently validating or changing the risk grades assigned to exposures in the Firm's wholesale credit portfolio, and assessing the timeliness of risk grade changes initiated by responsible business units; and Evaluating the effectiveness of business units' credit management processes, including the adequacy of credit analyses and risk grading/LGD rationales, proper monitoring and management of credit exposures, and compliance with applicable grading policies and underwriting guidelines. • Estimating credit losses and ensuring appropriate credit risk-based capital management Credit Risk Management monitors, measures and manages credit risk throughout the Firm and defines credit risk policies and procedures. The Firm's credit risk management governance includes the following activities: Setting industry and geographic concentration limits, as appropriate, and establishing underwriting guidelines Assigning and managing credit authorities in connection with the approval of credit exposure Monitoring, measuring and managing credit risk across all portfolio segments, including transaction and exposure approval Maintaining a credit risk policy framework • The Credit Risk Management function monitors, measures, manages and limits credit risk across the Firm's businesses. To measure credit risk, the Firm employs several methodologies for estimating the likelihood of obligor or counterparty default. Methodologies for measuring credit risk vary depending on several factors, including type of asset (e.g., consumer versus wholesale), risk measurement parameters (e.g., delinquency status and borrower's credit score versus wholesale risk-rating) and risk management and collection processes (e.g., retail collection center versus centrally managed workout groups). Credit risk measurement is based on the probability of default of an obligor or counterparty, the loss severity given a default event and the exposure at default. • Managing criticized exposures and delinquent loans and Based on these factors and the methodology and estimates described in Note 13 and Note 10, the Firm estimates credit losses for its exposures. The allowance for loan losses reflects credit losses related to the consumer and wholesale held-for-investment loan portfolios, the allowance for lending-related commitments reflects credit losses related to the Firm's lending-related commitments and the allowance for investment securities reflects the credit losses related to the Firm's HTM and AFS securities. Refer to Note 13, Note 10 and Critical Accounting Estimates used by the Firm on pages 152-155 for further information. In addition, potential and unexpected credit losses are reflected in the allocation of credit risk capital and represent the potential volatility of actual losses relative to the established allowances for loan losses and lending- related commitments. The analyses for these losses include stress testing that considers alternative economic scenarios as described in the Stress testing section below. Wholesale credit risk is monitored regularly at an aggregate portfolio, industry, and individual client and counterparty level with established concentration limits that are reviewed and revised periodically as deemed appropriate by management. Industry and counterparty limits, as measured in terms of exposure and economic risk appetite, are subject to stress-based loss constraints. Wrong-way risk is the risk that exposure to a counterparty is positively correlated with the impact of a default by the same counterparty, which could cause exposure to increase at the same time as the counterparty's capacity to meet its obligations is decreasing. Stress testing is important in measuring and managing credit risk in the Firm's credit portfolio. The stress testing process assesses the potential impact of alternative economic and business scenarios on estimated credit losses for the Firm. Economic scenarios and the underlying parameters are defined centrally, articulated in terms of macroeconomic factors and applied across the businesses. The stress test results may indicate credit migration, changes in delinquency trends and potential losses in the credit portfolio. In addition to the periodic stress testing processes, management also considers additional stresses outside these scenarios, including industry and country- specific stress scenarios, as necessary. The Firm uses stress testing to inform decisions on setting risk appetite both at a Firm and LOB level, as well as to assess the impact of stress on individual counterparties. 110 JPMorgan Chase & Co./2020 Form 10-K Risk monitoring and management The Firm has developed policies and practices that are designed to preserve the independence and integrity of the approval and decision-making process of extending credit to ensure credit risks are assessed accurately, approved properly, monitored regularly and managed actively at both the transaction and portfolio levels. The policy framework establishes credit approval authorities, concentration limits, risk-rating methodologies, portfolio review parameters and guidelines for management of distressed exposures. In addition, certain models, assumptions and inputs used in evaluating and monitoring credit risk are independently validated by groups that are separate from the LOBS. Consumer credit risk is monitored for delinquency and other trends, including any concentrations at the portfolio level, as certain of these trends can be modified through changes in underwriting policies and portfolio guidelines. Consumer Risk Management evaluates delinquency and other trends against business expectations, current and forecasted economic conditions, and industry benchmarks. Historical and forecasted economic performance and trends are incorporated into the modeling of estimated consumer credit losses and are part of the monitoring of the credit risk profile of the portfolio. Management the Firm's wholesale credit risk exposure accomplished through a number of means, including: . Loan underwriting and credit approval process Loan syndications and participations • Loan sales and securitizations Credit risk is the risk associated with the default or change in credit profile of a client, counterparty or customer. The Firm provides credit to a variety of customers, ranging from large corporate and institutional clients to individual consumers and small businesses. In its consumer businesses, the Firm is exposed to credit risk primarily through its home lending, credit card, auto, and business banking businesses. In its wholesale businesses, the Firm is exposed to credit risk through its underwriting, lending, market-making, and hedging activities with and for clients and counterparties, as well as through its operating services activities (such as cash management and clearing activities), and securities financing activities. The Firm is also exposed to credit risk through its investment securities portfolio and cash placed with banks. In addition to Credit Risk Management, an independent Credit Review function is responsible for: • Stress testing Credit risk management REPUTATION RISK MANAGEMENT CREDIT AND INVESTMENT RISK MANAGEMENT Stable AA Refer to Note 12 for further discussion of consumer and wholesale loans. F1+ Negative AA F1+ Negative (a) On April 18, 2020, Fitch affirmed the credit ratings of the Parent Company and the Firm's principal bank and non-bank subsidiaries but revised the outlook on the credit ratings from stable to negative given expectations that credit fundamentals will deteriorate as a result of the COVID-19 pandemic. JPMorgan Chase's unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm's credit ratings, financial ratios, earnings, or stock price. Critical factors in maintaining high credit ratings include a stable and diverse earnings stream, strong capital and liquidity ratios, strong credit quality and risk management controls, and diverse funding sources. Rating agencies continue to evaluate economic and geopolitical trends, regulatory developments, future profitability, risk management practices, and litigation matters, as well as their broader ratings methodologies. Changes in any of these factors could lead to changes in the Firm's credit ratings. 108 JPMorgan Chase & Co./2020 Form 10-K Credit and investment risk is the risk associated with the default or change in credit profile of a client, counterparty or customer; or loss of principal or a reduction in expected returns on investments, including consumer credit risk, wholesale credit risk, and investment portfolio risk. Reputation risk is the risk that an action or inaction may negatively impact perception of the Firm's integrity and reduce confidence in the Firm's competence by various constituents, including clients, counterparties, customers, investors, regulators, employees, communities or the broader public. Reputation Risk Management establishes the governance framework for managing reputation risk across the Firm. As reputation risk is inherently challenging to identify, manage, and quantify, a reputation risk management function is critical. The Firm's reputation risk management function includes the following activities: • Maintaining a Firmwide Reputation Risk Governance policy and standards consistent with the reputation risk framework Managing the governance infrastructure and processes that support consistent identification, escalation, management and monitoring of reputation risk issues Firmwide Providing guidance to LOB Reputation Risk Offices ("RRO"), as appropriate The types of events that give rise to reputation risk are wide-ranging and could be introduced in various ways, including by the Firm's employees and the clients, customers and counterparties the Firm does business with. These events could result in financial losses, litigation and regulatory fines, as well as other damages to the Firm. Governance and oversight The Reputation Risk Governance policy establishes the principles for managing reputation risk for the Firm. It is the responsibility of employees in each LOB and Corporate to consider the reputation of the Firm when deciding whether to offer a new product, engage in a transaction or client relationship, enter a new jurisdiction, initiate a business process or other matters. Sustainability, social responsibility and environmental impacts are important considerations in assessing the Firm's reputation risk, and are a component of the Firm's reputation risk governance. Reputation risk issues deemed material are escalated as appropriate. JPMorgan Chase & Co./2020 Form 10-K 109 Management's discussion and analysis Organization and management Risk reporting 284 1,507 • 7,064 (a) Loans at fair value 44,474 44,955 Total loans reported 1,012,853 997,620 10,573 647 4,637 Derivative receivables Receivables from 79,630 49,766 56 customers 47,710 33,706 Total credit-related assets 1,140,193 1,081,092 10,629 4,667 Assets acquired in loan A-1 satisfactions 7,873 Loans held-for-sale 945,601 $ $ 960,506 $ Credit derivatives • Master netting agreements, and Collateral and other risk-reduction techniques JPMorgan Chase & Co./2020 Form 10-K 111 Management's discussion and analysis CREDIT PORTFOLIO Effective January 1, 2020, the Firm adopted the CECL accounting guidance. The adoption resulted in a change in the accounting for PCI loans, which are considered PCD loans under CECL. In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Refer to Note 1 for further information. The Firm has provided various forms of assistance to customers and clients impacted by the COVID-19 pandemic, including payment deferrals and covenant modifications. The majority of the Firm's COVID-19 related loan modifications have not been considered troubled debt restructurings ("TDRS") because: they represent short-term or other insignificant modifications, whether under the Firm's regular loan modification assessments or the IA Statement guidance, or the Firm has elected to apply the option to suspend the application of accounting guidance for TDRS provided by the CARES Act and extended by the Consolidated Appropriations Act. To the extent that certain modifications do not meet any of the above criteria, the Firm accounts for them as TDRs. The Firm considers expected losses of principal and accrued interest associated with all COVID-19 related loan modifications in its allowance for credit losses. Refer to Business Developments on pages 50-51 for more information on customer and client assistance granted. Refer to Notes 12 and 13 for further information on the Firm's accounting policies on loan modifications and the allowance for credit losses. To enable monitoring of credit risk and effective decision- making, aggregate credit exposure, credit quality forecasts, concentration levels and risk profile changes are reported regularly to senior members of Credit Risk Management. Detailed portfolio reporting of industry, clients, counterparties and customers, product and geography are prepared, and the appropriateness of the allowance for credit losses is reviewed by senior management at least on a quarterly basis. Through the risk reporting and governance structure, credit risk trends and limit exceptions are provided regularly to, and discussed with, risk committees, senior management and the Board of Directors. The effectiveness of the Firm's actions in helping borrowers recover and in mitigating the Firm's credit losses remains uncertain in light of the unpredictable nature and duration of the COVID-19 pandemic. Assistance provided in response to the COVID-19 pandemic could delay the recognition of delinquencies, nonaccrual status, and net charge-offs for those customers and clients who would have otherwise moved into past due or nonaccrual status. Refer to Consumer Credit Portfolio on pages 114-120 and Wholesale Credit Portfolio on pages 121-131 for information on loan modifications as of December 31, 2020. 112 JPMorgan Chase & Co./2020 Form 10-K Total credit portfolio Credit exposure Nonperforming (f)(g) 2019 8,782 $ 3,983 7 30 December 31, (in millions) Loans retained 2020 2019 2020 In the following tables, reported loans include loans retained (i.e., held-for-investment); loans held-for-sale; and certain loans accounted for at fair value. The following tables do not include loans which the Firm accounts for at fair value and classifies as trading assets; refer to Notes 2 and 3 for further information regarding these loans. Refer to Notes 12, 28, and 5 for additional information on the Firm's loans, lending-related commitments and derivative receivables, including the Firm's accounting policies. Refer to Note 10 for information regarding the credit risk inherent in the Firm's investment securities portfolio; and refer to Note 11 for information regarding credit risk inherent in the securities financing portfolio. Refer to Consumer Credit Portfolio on pages 114-120 and Note 12 for further discussions of the consumer credit environment and consumer loans. Refer to Wholesale Credit Portfolio on pages 121-131 and Note 12 for further discussions of the wholesale credit environment and wholesale loans. A+ $ P-1 3,000 7,596 $ 37,451 $ 5,844 25,711 $ 24,185 33,563 24,245 $ 35,313 - Subordinated debt Structured notes Total long-term unsecured funding - maturities/redemptions $ 28,719 $ 18,098 135 183 5,340 2,944 34,194 $ 21,225 $ $ 7,701 $ 5,367 - 30,002 37,703 $ 19,271 24,638 (a) Includes certain TLAC-eligible long-term unsecured debt issued by the Parent Company. The Firm can also raise secured long-term funding through securitization of consumer credit card loans and through FHLB advances. The following table summarizes the securitization issuance and FHLB advances and their respective maturities or redemptions for the years ended December 31, 2020 and 2019. Long-term secured funding Year ended December 31, (in millions) Credit card securitization 19,867 26,855 1,750 60 $ Real estate owned Long-term funding and issuance Long-term funding provides an additional source of stable funding and liquidity for the Firm. The Firm's long-term funding plan is driven primarily by expected client activity, liquidity considerations, and regulatory requirements, including TLAC. Long-term funding objectives include maintaining diversification, maximizing market access and optimizing funding costs. The Firm evaluates various funding markets, tenors and currencies in creating its optimal long-term funding plan. The significant majority of the Firm's long-term unsecured funding is issued by the Parent Company to provide flexibility in support of both bank and non-bank subsidiary funding needs. The Parent Company advances substantially all net funding proceeds to its subsidiary, the IHC. The IHC does not issue debt to external counterparties. The following table summarizes long-term unsecured issuance and maturities or redemptions for the years ended December 31, 2020 and 2019. Refer to Note 20 for additional information on long-term debt. Long-term unsecured funding Year ended December 31, (Notional in millions) Issuance Senior notes issued in the U.S. market Senior notes issued in non-U.S. markets Total senior notes Subordinated debt Structured notes (a) FHLB advances Total long-term unsecured funding - issuance Senior notes 2020 2019 2020 2019 Parent Company Subsidiaries - 60 1,750 $ 1,355 25,500 $ 14,000 $ 5,867 Maturities/redemptions Stable (a) Total long-term secured funding issuer issuer Outlook issuer Short-term issuer Long-term Outlook issuer Short-term issuer Outlook Moody's Investors Service A2 P-1 Stable Aa2 P-1 Standard & Poor's A- A-2 Fitch Ratings (a) AA- F1+ Stable Negative A+ A-1 Stable Stable Aa3 December 31, 2020 Long-term Long-term Short-term J.P. Morgan Securities LLC J.P. Morgan Securities plc (a) Includes long-term structured notes which are secured. Issuance Maturities/Redemptions 2020 2019 2020 2019 $ 1,000 $ $ 15,000 1,130 204 $ Other long-term secured funding a 17,130 $ 2,525 $ 29,509 1,048 33,082 $ 6,975 15,817 927 23,719 The Firm's wholesale businesses also securitize loans for client-driven transactions; those client-driven loan securitizations are not considered to be a source of funding for the Firm and are not included in the table above. Refer to Note 14 for a further description of client-driven loan securitizations. JPMorgan Chase & Co./2020 Form 10-K 107 Management's discussion and analysis Credit ratings The cost and availability of financing are influenced by credit ratings. Reductions in these ratings could have an adverse effect on the Firm's access to liquidity sources, increase the cost of funds, trigger additional collateral or funding requirements and decrease the number of investors and counterparties willing to lend to the Firm. The nature and magnitude of the impact of ratings downgrades depends on numerous contractual and behavioral factors, which the Firm believes are incorporated in its liquidity risk and stress testing metrics. The Firm believes that it maintains sufficient liquidity to withstand a potential decrease in funding capacity due to ratings downgrades. Additionally, the Firm's funding requirements for VIES and other third-party commitments may be adversely affected by a decline in credit ratings. The credit ratings of the Parent Company and the Firm's principal bank and non-bank subsidiaries as of December 31, 2020 were as follows: JPMorgan Chase & Co. JPMorgan Chase Bank, N.A. 204 $ ΝΑ 4,848 256 NA ΝΑ NA ΝΑ 144,216 168,924 NA ΝΑ 4,286 2.93 3.10 658,506 802,722 650,720 819,644 $ 1,178,620 $ 1,177,630 $ 6,467 $ 3,366 $ 4,460 $ 5,212 0.99 % 1.11 % (a) Includes scored mortgage and home equity loans held in CCB and AWM, and scored mortgage loans held in Corporate. (b) At December 31, 2020 and 2019, excluded operating lease assets of $20.6 billion and $22.8 billion, respectively. These operating lease assets are included in other assets on the Firm's Consolidated balance sheets. Refer to Note 18 for further information. (c) Includes scored auto and business banking loans and overdrafts. (d) At December 31, 2020, included $19.2 billion of loans in Business Banking under the PPP. Given that PPP loans are guaranteed by the SBA, the Firm does not expect to realize material credit losses on these loans. Refer to Credit Portfolio on pages 112-113 for a further discussion of the PPP. (e) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. (f) Includes scored mortgage loans held in CCB and CIB. (g) Credit card, home equity and certain business banking lending-related commitments represent the total available lines of credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit would be used at the same time. For credit card commitments, and if certain conditions are met, home equity commitments and certain business banking commitments, the Firm can reduce or cancel these lines of credit by providing the borrower notice or, in some cases as permitted by law, without notice. Refer to Note 28 for further information. (h) Includes billed interest and fees. (i) Also includes commercial card lending-related commitments primarily in CB and CIB. (j) At December 31, 2020 and 2019, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $874 million and $1.1 billion, respectively. Prior-period amount of mortgage loans 90 or more days past due and insured by U.S. government agencies excluded from nonaccrual loans has been revised to conform with the current presentation; refer to footnote (e) for additional information. These amounts have been excluded from nonaccrual loans based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status, as permitted by regulatory guidance. NA NA 784 3.10 318,579 317,817 6.467 3,366 174 364 0.06 0.12 Lending-related commitments (8) 57,319 40,169 Total consumer exposure, excluding credit card 375,898 (k) At December 31, 2020, nonaccrual loans included $1.6 billion of PCD loans. Prior to the adoption of CECL, nonaccrual loans excluded PCI loans as the Firm recognized interest income on each pool of PCI loans as each of the pools was performing. 357,986 Loans retained(h) Loans held-for-sale Total credit card loans Lending-related commitments (g) (i) Total credit card exposure() Total consumer credit portfolio() 143,432 168,924 NA NA 4,286 4,848 2.93 Credit Card Total consumer, excluding credit card loans (I) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. Includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were also at least 150 days past due and therefore considered collateral-dependent. Collateral-dependent loans are charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell. JPMorgan Chase & Co./2020 Form 10-K 457 3,357 Credit card (f) 264 0.2 90 368 4,384 Total consumer (d) $ 10,747 2.4 % 91 % $ 12,283 $ 28,289 • Rolling three month payment deferral up to one year; in most cases, deferred payments will be due at the end of the loan term Auto: Currently offering one month payment deferral (initially offered three month payment deferral). Maturity date is extended by number of months deferred Business Banking: Three month deferral with automatic deferment to either maturity (loan) or one year forward (line) Currently offering deferral of one month minimum payment (initially offered three month minimum payment deferral). Interest continues to accrue during the deferral period and is added to the principal balance (a) Excludes $13.4 billion, $17.1 billion and $34.0 billion of third-party mortgage loans serviced at December 31, 2020, September 30, 2020 and June 30, 2020, respectively. (b) The weighted average LTV ratio of residential real estate loans under payment deferral at December 31, 2020 was 57%. (c) Excludes risk-rated business banking and auto dealer loans held in CCB and auto operating lease assets that were still under payment deferral programs as of December 31, 2020, September 30, 2020 and June 30, 2020. Auto operating lease asset payment assistance is currently offering one month payment deferral (initially offered three month payment deferral). Deferrals do not extend the term of the lease and all deferred payments are due at the end of the lease term. (d) Includes $3.8 billion, $3.8 billion and $5.7 billion of loans that were accounted for as TDRs prior to payment deferral as of December 31, 2020, September 30, 2020 and June 30, 2020, respectively. (e) Represents the unpaid principal balance of retained loans which were still under payment deferral programs, divided by the total unpaid principal balance of the respective loan classes retained loans. (f) 85% of the balance that exited deferral were current at December 31, 2020. Of the $10.7 billion of loans still under payment deferral programs as of December 31, 2020, approximately $4.0 billion were accounted for as TDRs, either because they were accounted for as TDRs prior to payment deferral, or because they did not qualify for or the Firm did not elect the option to suspend TDR accounting guidance provided by the CARES Act and extended by the Consolidated Appropriations Act. A portion of the remaining $6.7 billion of loans could become TDRs in future periods, depending on the nature and timing of further modifications or payment arrangements offered to these borrowers. If the remaining $6.7 billion of loans were considered TDRs, the Firm estimates that it would result in an increase in standardized RWA of as much as $2.5 billion. Predominantly all borrowers, including those accounted for as TDRs, were current upon enrollment in payment deferral programs and are expected to exit payment deferral programs in a current status, either because no payments are contractually due during the deferral period or because payments originally contractually due during the deferral period will be due at maturity upon exit. For those borrowers that are unable to resume making payments in accordance with the original or modified contractual terms of their agreements upon exit from deferral programs, they will be placed on nonaccrual status in line with the Firm's nonaccrual policy, except for credit cards as permitted by regulatory guidance, and charged off or down in accordance with the Firm's charge-off policies. Refer to Note 12 for additional information on the Firm's nonaccrual and charge- off policies. 116 JPMorgan Chase & Co./2020 Form 10-K 94 0.5 377 Auto and other (c) 115 Management's discussion and analysis Consumer assistance In March 2020, the Firm began providing assistance to customers in response to the COVID-19 pandemic, predominantly in the form of payment deferrals. As of December 31, 2020, the Firm had $10.7 billion of retained loans under payment deferral programs, which represented a decrease of approximately $1.5 billion from September 30, 2020 and $17.5 billion from June 30, 2020. During the fourth quarter of 2020, there were approximately $1.4 billion of new enrollments in payment deferral December 31, 2020 September 30, 2020 programs predominantly in residential real estate and credit card. Predominantly all borrowers that exited payment deferral programs are current. The Firm continues to monitor the credit risk associated with loans subject to payment deferrals throughout the deferral period and on an ongoing basis after the borrowers are required to resume making regularly scheduled payments and considers expected losses of principal and accrued interest on these loans in its allowance for credit losses. June 30, 2020 Percent of (in millions, except ratios) Percent of accounts who Loan balance (m) Average consumer loans held-for-sale and loans at fair value were $18.3 billion and $20.4 billion for the years ended December 31, 2020 and 2019, respectively. Prior-period amounts have been revised to conform with the current presentation; refer to footnote (e) for additional information. These amounts were excluded when calculating net charge-off/(recovery) rates. loan class balance (e) deferral and are Loan balance Loan balance current Type of assistance Residential real (a)(b) $ 10,106 4.5 % 95 % estate $ 11,458 $ 20,548 exited payment NA ΝΑ NA (13,052) ΝΑ ΝΑ Paycheck Protection Program The PPP, established by the CARES Act and implemented by the SBA, provided the Firm with delegated authority to process and originate PPP loans. When certain criteria are met, PPP loans are subject to forgiveness and the Firm will receive payment of the forgiveness amount from the SBA. PPP loans have a contractual term of two or five years and provide borrowers with an automatic payment deferral of principal and interest. Given that PPP loans are guaranteed by the SBA, the Firm does not expect to realize material credit losses on these loans. PPP processing fees are deferred and accreted into interest income over the contractual life of the loans, but may be accelerated upon forgiveness or prepayment. The impact on interest income related to PPP loans was not material for the year ended December 31, 2020. The Firm was in the early stages of the PPP loan forgiveness process at December 31, 2020. At December 31, 2020, the Firm had approximately $27 billion of loans under the PPP, of which $19 billion are in the consumer portfolio and $8 billion are in the wholesale portfolio. Year ended December 31, (in millions, except ratios) Net charge-offs Average retained loans Net charge-off rates 2020 2019 $ 5,259 $ 958,303 0.55 % 5,629 941,919 0.60% (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off- balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation. (b) Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM; these are reported within accrued interest and accounts receivable on the Consolidated balance sheets. (c) Represents the net notional amount of protection purchased and sold through credit derivatives used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. Refer to Credit derivatives on page 131 and Note 5 for additional information. (d) Prior-period amount has been revised to conform with the current presentation. (e) In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. (f) At December 31, 2020 and 2019, nonperforming assets excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $874 million and $1.1 billion, respectively, and real estate owned ("REO") insured by U.S. government agencies of $9 million and $41 million, respectively. Prior-period amount of mortgage loans 90 or more days past due and insured by U.S. government agencies excluded from nonperforming assets has been revised to conform with the current presentation; refer to footnote (a) for additional information. These amounts have been excluded based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. (g) At December 31, 2020, nonperforming loans included $1.6 billion of PCD loans on nonaccrual status. Prior to the adoption of CECL, nonaccrual loans excluded PCI loans as the Firm recognized interest income on each pool of PCI loans as each of the pools was performing. JPMorgan Chase & Co./2020 Form 10-K 113 (14,806) derivatives (e) held against other cash collateral 344 Other ΝΑ NA 21 43 Total assets acquired in loan satisfactions NA Lending-related commitments (a) 1,165,688 1,108,399 Management's discussion and analysis Total credit portfolio in credit portfolio management activities(c)(d) ΝΑ 277 387 $ 2,305,881 $ 2,189,491 $ 577 11,483 $ 474 5,528 $ (22,239) $ (18,530) $ - $ Liquid securities and Credit derivatives used NA CONSUMER CREDIT PORTFOLIO In 2020, the allowance for credit losses increased, reflecting the deterioration in and uncertainty around the future macroeconomic environment as a result of the impact of the COVID-19 pandemic. Net charge-offs for the year ended December 31, 2020 decreased when compared to December 31, 2019, benefiting from payment assistance and government stimulus. The potential for increased infection rates and related lock downs, as well as the duration and effectiveness of government and other consumer relief measures remains uncertain which could have a longer term impact on delinquency rates and net charge-offs. (0.04)% (d) 0.88 Total loans retained 302,127 294,999 5,464 2,926 174 364 0.06 0.12 Loans held-for-sale 1,305 3,002 2 ΝΑ NA NA NA Loans at fair valuee (e)(f) 15,147 19,816 1,003 438 NA (0.07)% 0.51 338 $ 456 (164) $ (92) $ 114 JPMorgan Chase & Co./2020 Form 10-K The following table presents consumer credit-related information with respect to the scored credit portfolio held in CCB, AWM, CIB and Corporate. Consumer credit portfolio As of or for the year ended December 31, (in millions, except ratios) Consumer, excluding credit card Credit exposure Nonaccrual loans (i)(k) (1) Net charge-offs/ (recoveries) Net charge-off (recovery) rate" (m) 2020 The Firm's retained consumer portfolio consists primarily of residential real estate loans, credit card loans, scored auto and business banking loans, as well as associated lending- related commitments. The Firm's focus is on serving primarily the prime segment of the consumer credit market. Originated mortgage loans are retained in the residential real estate portfolio, securitized or sold to U.S. government agencies and U.S. government-sponsored enterprises; other types of consumer loans are typically retained on the balance sheet. Refer to Note 12 for further information on the consumer loan portfolio. Refer to Note 28 for further information on lending-related commitments. 2019 2019 2020 2019 2020 2019 Residential real estate (a) Auto and other (b)(c)(d) $ 225,302 $ 76,825 243,317 $ 5,313 $ 51,682 151 $ 2,780 146 2020 (13) 19 Current Total Total % Noninvestment- grade 79,630 $ $ 379,273 Investment- grade Total $ 183,969 $ 197,905 $ 133,073 $ 514,947 After 5 years 5 years 1 year through 1 year or less Derivative receivables Loans retained (in millions, except ratios) December 31, 2020 Ratings profile Maturity profile(s) The following tables present the maturity and internal risk ratings profiles of the wholesale credit portfolio as of December 31, 2020 and 2019. The Firm generally considers internal ratings with qualitative characteristics equivalent to BBB-/Baa3 or higher as investment grade, and takes into consideration collateral and structural support when determining the internal risk rating for each credit facility. Refer to Note 12 for further information on internal risk ratings. 2020 could become TDRS in future periods, depending on the nature and timing of further modifications or payment arrangements offered to these borrowers. If the $1.6 billion of loans under payment deferral were considered TDRs, the Firm estimates that it would result in an increase in standardized RWA of as much as $500 million. Loans under assistance continue to be risk-rated in accordance with the Firm's overall credit risk management framework. As of December 31, 2020, predominantly all of these loans were considered performing. Wholesale credit exposure - maturity and ratings profile In addition, the Firm granted assistance in the form of covenant modifications. These types of assistance, both payment deferrals and covenant modifications, are generally not reported as TDRs, either because the modifications were insignificant or they qualified for the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. A portion of the $1.6 billion of loans under payment deferral as December 31, (a) Represents the balance of the retained loans which were still under payment deferral, divided by the respective industry total retained loans balance. 16,775 6,274 $ 309 of IG 135,674 $ 514,947 74 % JPMorgan Chase & Co./2020 Form 10-K $ (22,239) 80% (4,379) $ $ (6,190) $ (13,223) $ (2,826) $ (22,239) $ (17,860) $1,112,455 $ 1,112,455 122 Credit derivatives used in credit portfolio management activities (ex cash collateral held against derivatives Total exposure - net of liquid securities and other 35,111 47,710 70 71 45 % $ 60 25,883 137,169 298,726 38,941 312,694 730,908 (14,806) (14,806) 64,824 449,863 1,029,634 35,111 47,710 Loans held-for-sale and loans at fair value (c)(d) Receivables from customers 28,769 17,734 179,576 17,599 315,179 530,683 116,950 319,375 Subtotal 18,456 Total derivative receivables, net of collateral Lending-related commitments (c) Less: Liquid securities and other cash collateral held against derivatives (b) 79,630 64,824 449,863 1,029,634 99 0.32 % 0.08 Industrials Automotive Consumer & Retail 5,211 $ 4,385 36 % $ Loan balance Loan balance IG percentage of loan balance in payment deferral June 30, 2020 September 30, 2020 have paid down their loans, and the Firm has not experienced significant new payment deferral requests. The Firm continues to monitor the credit risk associated with loans subject to deferrals throughout the deferral period and on an ongoing basis after the borrowers are required to resume making regularly scheduled payments and considers expected losses of principal and accrued interest on these loans in its allowance for credit losses. Healthcare 0.46 % December 31, 2020 550 $ Loan balance Transportation Entities Individuals and Individual Real Estate Industry (in millions, except ratios) As of December 31, 2020, the Firm had approximately $1.6 billion of retained loans still under payment deferral, which has decreased approximately $4.6 billion from the third quarter, and $15.1 billion from the second quarter. Predominantly all clients that exited deferral are current or In March 2020, the Firm began providing assistance to clients in response to the COVID-19 pandemic, predominantly in the form of payment deferrals and covenant modifications. Wholesale assistance Percent of total industry loan balance (a) December 31, 2019 All Other industries $ 147 1,623 300 100 0.04 7 335 91 0.09 19 8,827 15 0.13 22 Total wholesale 690 2 0.21 82 294 346 92 5.99 394 809 691 4 0.37 402 413 (in millions, except ratios) Loans retained (a) Derivative receivables Investment- Credit Telecommunications Technology, Media & Consumer & Retail Individuals and Individual Entities (b) Real Estate (in millions) December 31, 2020 As of or for the year ended Liquid securities Noninvestment-grade 27,770 exposure (f)(g) grade) 36,435 Selected metrics Wholesale credit exposure - industries (a) The table below summarizes by industry the Firm's exposures as of December 31, 2020 and 2019. The industry of risk category is generally based on the client or counterparty's primary business activity. Refer to Note 4 for additional information on industry concentrations. Management's discussion and analysis JPMorgan Chase & Co./2020 Form 10-K 123 Exposures deemed criticized align with the U.S. banking regulators' definition of criticized exposures, which consist of the special mention, substandard and doubtful categories. Total criticized exposure excluding loans held- for-sale and loans at fair value, was $41.6 billion at December 31, 2020, compared with $15.1 billion at December 31, 2019, representing approximately 4.0% and 1.5% of total wholesale credit exposure, respectively. The increase in total criticized exposure was largely driven by downgrades in Consumer & Retail, Oil & Gas and Real Estate due to impacts from the COVID-19 pandemic, and to a lesser extent, net portfolio activity in Technology, Media & Telecommunications. Predominantly all of the $41.6 billion was performing and largely undrawn. industries with actual or potential credit concerns. its industry exposures, and pays particular attention to The Firm focuses on the management and diversification of Wholesale credit exposure - industry exposures maturity. Derivative contracts that are in a receivable position at December 31, 2020, may become payable prior to maturity based on their cash flow profile or changes in market conditions. (g) The maturity profile of retained loans, lending-related commitments and derivative receivables is generally based on remaining contractual 72,150 (f) The notional amounts are presented on a net basis by underlying reference entity and the ratings profile shown is based on the ratings of the reference entity on which protection has been purchased. Predominantly all of the credit derivatives entered into by the Firm where it has purchased protection used in credit portfolio management activities are executed with investment-grade counterparties. Noncriticized 30 days or more past due and 55 203 381 8,852 41,624 57,580 108,437 (17) 1,570 689 227 14,688 107,266 $ 148,498 $ 116,124 $ 122,870 94 $ 374 $ 504 $ 4,294 $ 27,576 $ against derivative receivables(k) (i) Credit derivative hedges Net charge- offs/ (recoveries) accruing loans Criticized nonperforming Criticized performing and other cash collateral held (110) $ Management's discussion and analysis (d) Represents loans held-for-sale, primarily related to syndicated loans and loans transferred from the retained portfolio, and loans at fair value. (e) These derivatives do not qualify for hedge accounting under U.S. GAAP. (a) Prior-period amounts have been revised to conform with the current presentation. (b) In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. Subtotal 7,136 87,577 (13,052) (13,052) (a)(c) Lending-related commitments" Total derivative receivables, net of collateral Less: Liquid securities and other cash collateral held against derivatives (b) 49,766 49,766 75 % $ 481,678 118,234 253,719 $ Total % of IG Total grade Noninvestment- Investment- grade Ratings profile $ 159,006 $ 186,256 $ 136,416 $ 481,678 Total After 5 years 1 year through 5 years less 1 year or Maturity profile(s) $ 363,444 (c) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off-balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation. 7,569 312,939 506,764 36,714 $ 998,809 90 % $ (18,530) (1,806) (5,412) $ (10,031) $ (3,087) $ (18,530) $ (16,724) $ $ $ 998,809 (a)(e)(f) management activities" Credit derivatives used in credit portfolio cash collateral held against derivatives Total exposure - net of liquid securities and other 33,706 22,009 33,706 29,201 29,201 Loans held-for-sale and loans at fair value (c) (d) 74 71 80 36,714 417,510 935,902 7,298 120,808 246,340 296,702 689,562 935,902 417,510 16,994 175,419 29,416 Receivables from customers (381) 121 (f) Loans that were modified in response to the COVID-19 pandemic continue to be risk-rated in accordance with the Firm's overall credit risk management framework. As of December 31, 2020, predominantly all of these loans were considered performing. $ 2020 JPMorgan Chase & Co./2020 Form 10-K 118 (e) Prior-period amount has been revised to conform with the current presentation. (d) At December 31, 2020, nonaccrual loans included $1.6 billion of PCD loans. Prior to the adoption of CECL, nonaccrual loans excluded PCI loans as the Firm recognized interest income on each pool of PCI loans as each of the pools was performing. (c) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. Includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were also at least 150 days past due and therefore considered collateral-dependent. Collateral- dependent loans are charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell. (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. (a) At December 31, 2020 and 2019, nonperforming assets excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $874 million and $1.1 billion, respectively, and REO insured by U.S. government agencies of $9 million and $41 million, respectively. Prior-period amount of mortgage loans 90 or more days past due and insured by U.S. government agencies excluded from nonperforming assets has been revised to conform with the current presentation; refer to footnote (b) for additional information. These amounts have been excluded based upon the government guarantee. Auto and other: The auto and other loan portfolio predominantly consists of prime-quality scored auto and business banking loans, as well as overdrafts. The portfolio increased when compared with December 31, 2019, predominantly due to PPP loan originations of $21.9 billion in Business Banking of which $19.2 billion remained outstanding at December 31, 2020 as well as from growth in the auto portfolio from loan originations, partially offset by paydowns and charge-offs or liquidation of delinquent loans. The 30+ delinquency rate decreased to 0.60% at December 31, 2020, from 1.31% at December 31, 2019, primarily due to payment assistance and government stimulus, as well as PPP loan originations as these loans are all considered current. The scored auto portfolio net charge-off rates were 0.25% and 0.44% for the years ended December 31, 2020 and 2019, respectively. Auto charge-offs for the year ended December 31, 2020 (d) Amount represents the unpaid principal balance of modified PCI loans at December 31, 2019, which were moved to retained loans upon the adoption of CECL. (c) At December 31, 2020, nonaccrual loans included $1.3 billion of PCD loans. Prior to the adoption of CECL, nonaccrual loans excluded PCI loans as the Firm recognized interest income on each pool of PCI loans as each of the pools was performing. (b) At December 31, 2020 and 2019, nonaccrual loans included $3.0 billion and $1.9 billion, respectively, of TDRS for which the borrowers were less than 90 days past due. Refer to Note 12 for additional information about loans modified in a TDR that are on nonaccrual status. (a) At December 31, 2020 and 2019, $7 million and $14 million, respectively, of loans modified subsequent to repurchase from Ginnie Mae in accordance with the standards of the appropriate government agency (i.e., Federal Housing Administration ("FHA"), U.S. Department of Veterans Affairs ("VA"), Rural Housing Service of the U.S. Department of Agriculture ("RHS")) are not included in the table above. When such loans perform subsequent to modification in accordance with Ginnie Mae guidelines, they are generally sold back into Ginnie Mae loan pools. Modified loans that do not re-perform become subject to foreclosure. Refer to Note 14 for additional information about sales of loans in securitization transactions with Ginnie Mae. $ (b)(c) Nonaccrual retained loans (b PCI loans 2,332 (d) 3,619 $ 6,619 $ 253 152 Total assets acquired in loan satisfactions Total nonperforming assets December 31, December 31, 2020 2019 5,926 12,372 ΝΑ 3,899 3,366 $ 3,853 PCD loans, upon adoption of CECL Principal payments and other (b) 970 432 30-149 days past due Reductions: 16,036 $ 18,571 $ December 31, December 31, 2020 2019 (in millions, except ratios) Loan delinquency(a) The following tables provide credit-related information for PCD loans, which were accounted for as PCI loans prior to the adoption of CECL. PCI loans are considered PCD loans under CECL and are subject to the Firm's nonaccrual and charge-off policies. PCD loans are now reported in the consumer, excluding credit card portfolio's residential real estate class. Refer to Note 1 for further information. Purchased credit deteriorated ("PCD") loans 2019 Additions: 15,406 Beginning balance Year ended December 31, Nonaccrual loan activity (a) The following table presents changes in consumer, excluding credit card, nonaccrual loans for the years ended December 31, 2020 and 2019. Nonaccrual loans 2,174 5,892 Total additions 2,174 5,184 (c) Other additions ΝΑ 708 (in millions) $ 24 21 Average current estimated loan-to-value ("LTV") ratios have declined consistent with recent improvements in home prices, customer pay-downs, and charge-offs or liquidations of higher LTV loans. At December 31, 2020, $146.6 billion, or 65% of the total retained residential real estate loan portfolio, excluding mortgage loans insured by U.S. government agencies, were concentrated in California, New York, Florida, Texas and Illinois, compared with $157.9 billion, or 65%, at December 31, 2019. Geographic composition and current estimated loan-to- value ratio of residential real estate loans (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. Total government guaranteed loans (a) $ 3,226 1,778 $ 1,090 874 704 235 1,432 669 $ Refer to Note 12 for information on the geographic composition and current estimated LTVs of the Firm's residential real estate loans. $ 2020 December 31, 90 or more days past due 30-89 days past due (in millions) Current The following table provides a summary of the Firm's residential mortgage portfolio insured and/or guaranteed by U.S. government agencies, predominantly loans held-for- sale and loans at fair value. The Firm monitors its exposure to certain potential unrecoverable claim payments related to government-insured loans and considers this exposure in estimating the allowance for loan losses. At December 31, 2020 and 2019, the carrying value of interest-only residential mortgage loans were $25.6 billion and $22.5 billion, respectively. These loans have an interest-only payment period generally followed by an adjustable-rate or fixed-rate fully amortizing payment period to maturity and are typically originated as higher- balance loans to higher-income borrowers, predominantly in AWM. The net charge-off rate for the year ended December 31, 2020 was consistent with the rate of the broader residential mortgage portfolio as the performance of this portfolio is generally in line with the performance of the broader residential mortgage portfolio. The carrying value of home equity lines of credit outstanding was $23.7 billion at December 31, 2020. This amount included $8.6 billion of HELOCS that have recast from interest-only to fully amortizing payments or have been modified and $7.7 billion of interest-only balloon HELOCS, which primarily mature after 2030. The Firm manages the risk of HELOCS during their revolving period by closing or reducing the undrawn line to the extent permitted by law when borrowers are exhibiting a material deterioration in their credit risk profile. Residential real estate: The residential real estate portfolio, including loans held-for-sale and loans at fair value, predominantly consists of prime mortgage loans and home equity lines of credit. The portfolio decreased from December 31, 2019 driven by paydowns largely offset by originations of prime mortgage loans that have been retained on the balance sheet. The 30+ delinquency rate decreased to 0.98% at December 31, 2020, from 1.35% at December 31, 2019, primarily due to payment assistance and government stimulus. Nonaccrual loans increased from December 31, 2019 due primarily to loans placed on nonaccrual status related to the impact of the COVID-19 pandemic as well as the adoption of CECL, as PCD loans became subject to nonaccrual treatment. Net recoveries for the year ended December 31, 2020 were higher when compared with the prior year as the current year benefited from a recovery on a loan sale. The following discussions provide information concerning individual loan products. Refer to Note 12 for further information about this portfolio, including information about delinquencies, loan modifications and other credit quality indicators. Loan balances were flat from December 31, 2019 as PPP loan originations in Business Banking were offset by lower residential real estate loans, reflecting paydowns. Portfolio analysis Consumer, excluding credit card December 31, 2019 983 JPMorgan Chase & Co./2020 Form 10-K Management's discussion and analysis Other (658) 229 131 (a) Retained loans a (in millions) Real estate owned (e) Assets acquired in loan satisfactions Total nonaccrual loans 3,366 146 3,220 117 $ Auto and other (b)(c)(d) Residential real estate" 2019 2020 December 31, (in millions) Nonaccrual loans Nonperforming assets (a) The following table presents information as of December 31, 2020 and 2019, about consumer, excluding credit card, nonperforming assets. Nonperforming assets vehicle collateral values. benefited from payment assistance programs and high The following table presents information relating to modified retained residential real estate loans for which concessions have been granted to borrowers experiencing financial difficulty, which include both TDRS and modified loans accounted for as PCI loans prior to the adoption of CECL. The following table does not include loans with short- term or other insignificant modifications that are not considered concessions and, therefore, are not TDRs, or loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. Refer to Note 12 for further information on modifications for the years ended December 31, 2020 and 2019. Modified residential real estate loans $ 6,316 151 6,467 1,167 150 or more days past due (b) 573 ΝΑ NA Real estate owned Other (c) Total wholesale credit- related assets Assets acquired in loan satisfactions 1,301 594,351 4,162 677,398 33,706 47,710 1,271 30 209 504 125 25,139 510,879 4,106 56 79,630 Derivative receivables Receivables from (b) customers 550,058 29,327 5 284 4,062 5,784 $ 514,947 $ 481,678 $ 3,318 $ 1,057 2019 2020 (f) Nonperforming 49,766 2019 115 ΝΑ (d) Represents the net notional amount of protection purchased and sold through credit derivatives used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. Refer to Credit derivatives on page 131 and Note 5 for additional information. (e) In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. (c) Prior-period amounts have been revised to conform with the current presentation. (b) Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM; these are reported within accrued interest and accounts receivable on the Consolidated balance sheets. (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off- balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation. ΝΑ ΝΑ (13,052) (14,806) $ $ (22,239) $ (18,530) $ $1,127,261 $1,011,861 $ 4,864 $ 1,909 474 577 NA (e) Credit derivatives used in credit portfolio management activities(c)(d) Total wholesale credit portfolio 417,510 449,863 (a) commitments Lending-related 134 125 ΝΑ ΝΑ Total assets acquired in loan satisfactions 19 Liquid securities and other cash collateral held against derivatives JPMorgan Chase & Co./2020 Form 10-K 2020 December 31, (in millions) Loans retained Loans held-for-sale Loans at fair value (a) Loans - reported $ Ending balance (487) 3,101 Net changes 8.80 % ΝΑ 5.90 % 1,609 $ Nonaccrual loans (c) 2,661 2,791 Total reductions retained PCD loans 6,467 372 % of 30+ days past due to total Foreclosures and other liquidations 751 1,024 Returned to performing status 20,363 17,041 $ $ Total PCD loans 371 390 Charge-offs 822 394 Credit exposure $ (in millions, except ratios) Wholesale credit portfolio In 2020, the impacts of the COVID-19 pandemic resulted in broad-based credit deterioration and an increase in the allowance for credit losses. As of December 31, 2020, the investment-grade percentage of the portfolio decreased from 74% to 71%, and criticized exposure increased $26.5 billion from $15.1 billion to $41.6 billion. The increase in criticized exposure was largely driven by downgrades in Consumer & Retail, Oil & Gas and Real Estate, and to a lesser extent, net portfolio activity in Technology, Media & Telecommunications. The continuation or worsening of the effects of the COVID-19 pandemic on the macroeconomic environment could result in further impacts to credit quality metrics, including investment-grade percentages, as well as to criticized and nonperforming exposures and charge-offs. As of December 31, 2020 retained loans were up $33.3 billion predominantly driven by AWM and CIB, and lending- related commitments were up $32.4 billion, predominantly driven by CIB and CB. The Firm's wholesale credit portfolio includes exposure held in CIB, CB, AWM and Corporate, as well as risk-rated business banking and auto dealer exposures held in CCB for which the wholesale methodology is applied when determining the allowance for credit losses. In its wholesale businesses, the Firm is exposed to credit risk primarily through its underwriting, lending, market- making, and hedging activities with and for clients and counterparties, as well as through various operating services (such as cash management and clearing activities), securities financing activities and cash placed with banks. A portion of the loans originated or acquired by the Firm's wholesale businesses is generally retained on the balance sheet. The Firm distributes a significant percentage of the loans that it originates into the market as part of its syndicated loan business and to manage portfolio concentrations and credit risk. The wholesale portfolio is actively managed, in part by conducting ongoing, in-depth reviews of client credit quality and transaction structure inclusive of collateral where applicable, and of industry, product and client concentrations. Refer to the industry discussion on pages 123-127 for further information. WHOLESALE CREDIT PORTFOLIO JPMorgan Chase & Co./2020 Form 10-K 120 At December 31, 2020, the Firm had $1.4 billion of credit card loans outstanding that have been modified in TDRS, which does not include loans with short-term or other insignificant modifications that are not considered TDRS, compared to $1.5 billion at December 31, 2019. Refer to Note 12 for additional information about loan modification programs for borrowers. Modifications of credit card loans Geographic and FICO composition of credit card loans At December 31, 2020, $65.0 billion, or 45% of the total retained credit card loan portfolio, was concentrated in California, Texas, New York, Florida and Illinois, compared with $77.5 billion, or 46%, at December 31, 2019. Refer to Note 12 for additional information on the geographic and FICO composition of the Firm's credit card loans. Consistent with the Firm's policy, all credit card loans typically remain on accrual status until charged off. However, the Firm's allowance for loan losses includes the estimated uncollectible portion of accrued and billed interest and fee income. Refer to Note 12 for further information about this portfolio, including information about delinquencies. Total credit card loans decreased from December 31, 2019 reflecting a decline in sales volume that began in March as a result of the impact of the COVID-19 pandemic. The December 31, 2020 30+ and 90+ day delinquency rates of 1.68% and 0.92%, respectively, decreased compared to the December 31, 2019 30+ and 90+ day delinquency rates of 1.87% and 0.95%, respectively. The delinquency rates were positively impacted by borrowers who received payment assistance and government stimulus. Net charge- offs decreased for the year ended December 31, 2020 compared with the prior year reflecting lower charge-offs and higher recoveries primarily benefiting from payment assistance and government stimulus. Credit card 3,366 Management's discussion and analysis JPMorgan Chase & Co./2020 Form 10-K (c) Includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were also at least 150 days past due and therefore considered collateral-dependent. (b) Includes loans to customers that have exited COVID-19 payment deferral programs and are 150 or more days past due and therefore considered collateral-dependent. Collateral dependent loans are charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell. (a) At December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. Refer to Note 12 for further information about the consumer credit portfolio, including information about delinquencies, loan modifications and other credit quality indicators. Active and suspended foreclosure: Refer to Note 12 for information on loans that were in the process of active or suspended foreclosure. (c) Includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were also at least 150 days past due and therefore considered collateral-dependent. Collateral-dependent loans are charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell. (b) Other reductions includes loan sales. (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. Twelve months ended December 31, 2020 74 0.39 % Net charge-off rate $ Net charge-offs 119 (5) 233 207 125 Management's discussion and analysis Presented below is additional detail on certain of the Firm's largest industry exposures and/or certain industries which present potential heightened credit concerns. Real Estate Real Estate exposure was $148.5 billion as of December 31, 2020, of which $85.6 billion was multifamily lending as shown in the table below. During the year ended December 31, 2020, the following changes were primarily driven by impacts from the COVID-19 pandemic: • the investment-grade portion of the Real Estate portfolio decreased from 81% to 78%. the drawn percentage of this portfolio increased from 78% to 80% criticized exposure increased by $3.3 billion from $1.5 billion to $4.8 billion (in millions, except ratios) Multifamily(a) Office Other Income Producing Properties (b) Retail Services and Non Income Producing JPMorgan Chase & Co./2020 Form 10-K Industrial Total Real Estate Exposure (c) (in millions, except ratios) Multifamily (a) Office Other Income Producing Properties (b) Retail Services and Non Income Producing Industrial Lodging Total Real Estate Exposure (a) Multifamily exposure is largely in California. December 31, 2020 Loans and Lending-related Commitments Lodging (d) (k) In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. (i) Represents the net notional amounts of protection purchased and sold through credit derivatives used to manage the credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. The All other category includes purchased credit protection on certain credit indices. 79,598 73,453 5,722 412 11 4 4 $ 948,954 $ 701,894 $ 231,920 $ 13,579 $ 1,561 $ 1,022 $ (5,333) 415 $ (18,530) $ (j) Prior-period amount has been revised to conform with the current presentation. (933) 29,201 33,706 $ 1,011,861 All other(d) Subtotal Loans held-for-sale and loans at fair value Receivables from customers Total(e) (a) The industry rankings presented in the table as of December 31, 2019, are based on the industry rankings of the corresponding exposures at December 31, 2020, not actual rankings of such exposures at December 31, 2019. (b) Individuals and Individual Entities predominantly consists of Wealth Management clients within AWM and includes exposure to personal investment companies and personal and testamentary trusts. (c) In addition to the credit risk exposure to states and municipal governments (both U.S. and non-U.S.) at December 31, 2020 and 2019, noted above, the Firm held: $7.2 billion and $6.5 billion, respectively, of trading assets; $20.4 billion and $29.8 billion, respectively, of AFS securities; and $12.8 billion and $4.8 billion, respectively, of HTM securities, issued by U.S. state and municipal governments. Refer to Note 2 and Note 10 for further information. (d) All other includes: SPES and Private education and civic organizations, representing approximately 92% and 8%, respectively, at December 31, 2020 and 90% and 10%, respectively, at December 31, 2019. (e) Excludes cash placed with banks of $516.9 billion and $254.0 billion, at December 31, 2020 and 2019, respectively, which is predominantly placed with various central banks, primarily Federal Reserve Banks. (f) Credit exposure is net of risk participations and excludes the benefit of credit derivatives used in credit portfolio management activities held against derivative receivables or loans and liquid securities and other cash collateral held against derivative receivables. (g) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off-balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation. (h) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. (13,052) (j) Derivative Receivables % Investment- grade 9,108 76 73 3,084 16 3,100 24 57 147,113 1,385 148,498 78 80 69 December 31, 2019 Derivative Commitments Receivables Credit exposure % Investment- grade (e) % Drawn $ 86,381 $ 58 $ 86,439 Loans and Lending-related Credit exposure 9,039 62 % Drawn n(e) $ 85,368 $ 183 $ 85,551 85 % 92 % 16,372 475 16,847 47 76 13,435 421 13,856 76 55 10,573 199 10,772 60 69 9,242 22 9,264 70 91 % (4) 3,969 808 6 (834) (1,419) Automotive 35,118 24,255 10,246 615 2 8 1 (194) 15,031 Oil & Gas 22,244 17,823 995 579 98 (429) (6) State & Municipal Govt (c) 30,095 29,586 509 33 7 41,641 (16) 34,941 Banks & Finance Cos Asset Managers 54,304 47,569 6,716 6 13 18 (4,410) Industrials 62,483 39,434 21,673 1,157 50,786 219 48 (746) (1) Healthcare 50,824 36,988 12,544 1,141 151 108 14 (405) (144) 172 152 Utilities 22,213 (37) (37) 15,586 7,095 7,789 661 41 2 (1) (33) (2) 12,348 9,458 8 2,867 4 3 (36) (1,790) Securities Firms Financial Markets Infrastructure 7,381 6,010 1,344 27 (48) (3,088) 4,121 19 34,843 30 353 12,316 7,738 13 Chemicals & Plastics 17,499 12,033 5,243 221 32 2 39 (414) (34) 74 5 (13) Central Govt 14,865 14,524 341 (9,018) (850) Transportation Metals & Mining Insurance 14,497 8,734 5,336 (10) 92 % 301 231 Metals & Mining Transportation (982) (8,364) 373 16,652 17,025 Central Govt (4) ། ཙེཏྠུÇ ། (83) 6 29 16,232 822 10,622 17,176 Chemicals & Plastics (402) (41) (238) (434) (1,648) (555) (191) (378) (61) (658) 5,703 (4,685) 7,549 2,137 Loans held-for-sale and loans at fair value Subtotal All other(d) Financial Markets Infrastructure Securities Firms (1,771) - 7 1 3 2,960 10,177 13,141 6,340 Insurance (141) 16 8 181 704 8,699 5,958 15,542 (26) (83) 117 30 206 (13) Receivables from customers ཌ ➢ ཎྜ ཀྐ ལླ ༅ | S 54 Banks & Finance Cos 104 96 177 1,684 13,356 44,901 60,118 Healthcare 278 225 1,852 26,881 54,032 37,512 Industrials 19 21 85 8,885 57,582 66,573 Asset Managers (56) (934) 73 10 15,734 66,470 14 35,115 1,045 571 7,048 22,451 30,124 Utilities 41 5 2 574 37,705 38,286 State & Municipal Govt(c) 249 17,820 11 4,952 14,969 18,456 39,159 Oil & Gas 152 59 2,149 15,575 25,548 43,331 20 52 782 8,048 Automotive 1,927 78 (b) Other Income Producing Properties consists of clients with diversified property types or other property types outside of multifamily, office, retail, industrial and lodging with less material exposures. (c) Real Estate exposure is approximately 80% secured; unsecured exposure is approximately 78% investment-grade. (d) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off-balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation. (e) Represents drawn exposure as a percentage of credit exposure. 126 JPMorgan Chase & Co./2020 Form 10-K 27 27 (5) (235) 124 118 81 215 33 388 37 $ (100) 13 $ 104 $ 58 $ as (k) against derivative receivables Credit derivative (i) hedges" Net charge- offs/ (recoveries) loans (287) Liquid securities and other cash collateral held 150,919 150,300 15,965 6,116 80 70 14,372 181 14,553 48 45 11,347 87 11,434 83 619 68 27 9,941 57 47 24 8,866 74 75 3,702 19 3,721 51 38 9,922 30 days or more past due and accruing 8,842 84,650 124 $ 1,127,261 Total(e) 35,111 47,710 (14,806) 799 $ (22,239) $ 2,922 $ 37,622 $ 258,019 $ $ 1,044,440 $ 744,848 $ (1,889) (9,429) (9) JPMorgan Chase & Co./2020 Form 10-K 83 504 15,185 100,713 (10) 66 6,449 6,515 (3,423) (49) 18 4 1 Criticized nonperforming 374 Selected metrics 3,951 $ As of or for the year ended Noncriticized (8) performing Criticized 136 2,953 21,066 35,878 60,033 2,261 Noninvestment-grade 58,704 106,986 192 11,617 93,181 105,027 45,806 27,779 $ 1,457 $ December 31, 2019 Real Estate Individuals and Individual Entities (b) Consumer & Retail Telecommunications Technology, Media & Investment- grade) $ 150,919 $ 121,625 $ Credit exposure (f)(g) (in millions) (in millions, except ratios) 129 64,824 $ Investment-grade Noninvestment-grade December 31, Ratings profile of derivative receivables Management's discussion and analysis $ (a) In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. 34,877 58,802 $ (1,837) (6,022) Total held against derivative receivables (a) Total, net of collateral Other collateral 36,714 JPMorgan Chase & Co./2020 Form 10-K $ 6,753 2020(a) % of exposure net The fair value of the Firm's derivative receivables incorporates CVA to reflect the credit quality of counterparties. CVA is based on the Firm's AVG to a counterparty and the counterparty's credit spread in the credit derivatives market. The Firm believes that active risk management is essential to controlling the dynamic credit risk in the derivatives portfolio. In addition, the Firm's risk management process takes into consideration the potential impact of wrong-way risk, which is broadly defined as the risk that exposure to a counterparty is positively correlated with the impact of a default by the same counterparty, which could cause exposure to increase at the same time as the counterparty's capacity to meet its obligations is decreasing. Many factors may influence the nature and magnitude of these correlations over time. To the extent that these correlations are identified, the Firm may adjust the CVA associated with a particular counterparty's AVG. The Firm risk manages exposure to changes in CVA by entering into credit derivative contracts, as well as interest rate, foreign exchange, equity and commodity derivative contracts. DRE exposure is a measure that expresses the risk of derivative exposure, including the benefit of collateral, on a basis intended to be equivalent to the risk of loan exposures. DRE is a less extreme measure of potential credit loss than Peak and is used as an input for aggregating derivative credit risk exposures with loans and other credit risk. $ Peak represents a conservative measure of potential derivative exposure, including the benefit of collateral, to a counterparty calculated in a manner that is broadly equivalent to a 97.5% confidence level over the life of the transaction. Peak is the primary measure used by the Firm for setting credit limits for derivative contracts, senior management reporting and derivatives exposure management. While useful as a current view of credit exposure, the net fair value of the derivative receivables does not capture the potential future variability of that credit exposure. To capture the potential future variability of credit exposure, the Firm calculates, on a client-by-client basis, three measures of potential derivatives-related credit loss: Peak, Derivative Risk Equivalent ("DRE"), and Average exposure ("AVG"). These measures all incorporate netting and collateral benefits, where applicable. The Firm also holds additional collateral (primarily cash, G7 government securities, other liquid government agency and guaranteed securities, and corporate debt and equity securities) delivered by clients at the initiation of transactions, as well as collateral related to contracts that have a non-daily call frequency and collateral that the Firm has agreed to return but has not yet settled as of the reporting date. Although this collateral does not reduce the balances and is not included in the table above, it is available as security against potential exposure that could arise should the fair value of the client's derivative contracts move in the Firm's favor. Refer to Note 5 for additional information on the Firm's use of collateral agreements. (a) In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. 100 % $ 34,877 100 % $ 80 % 20 7,026 27,851 63% $ 37 21,789 58,802 37,013 % of exposure net of collateral Exposure net of collateral of collateral 2019(a) Exposure net of collateral (13,052) 3,918 Liquid securities and other cash collateral (a) held against derivative receivables Total, net of liquid securities and other cash collateral 2,835 Net changes 2,868 Total reductions 206 137 Sales 652 569 (316) Returned to performing status 922 Gross charge-offs 1,585 2,290 Paydowns and other Reductions: $ 1,271 $ 1,587 The below graph shows exposure profiles to the Firm's current derivatives portfolio over the next 10 years as calculated by the Peak, DRE and AVG metrics. The three measures generally show that exposure will decline after the first year, if no new trades are added to the portfolio. 2,552 425 (14,806) Ending balance (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. 49,766 79,630 $ $ 2019 2020 Total, net of cash collateral December 31, (in millions) Derivative receivables the credit risk of the derivative counterparty. For exchange- traded derivatives ("ETD"), such as futures and options, and cleared over-the-counter ("OTC-cleared") derivatives, the Firm can also be exposed to the credit risk of the relevant CCP. Where possible, the Firm seeks to mitigate its credit risk exposures arising from derivative contracts through the use of legally enforceable master netting arrangements and collateral agreements. The percentage of the Firm's over-the- counter derivative transactions subject to collateral agreements - excluding foreign exchange spot trades, which are not typically covered by collateral agreements due to their short maturity and centrally cleared trades that are settled daily was approximately 88% and 90% at December 31, 2020 and 2019, respectively. Refer to Note 5 for additional information on the Firm's use of collateral agreements. Refer to Note 5 for a further discussion of derivative contracts, counterparties and settlement types. The fair value of derivative receivables reported on the Consolidated balance sheets were $79.6 billion and $49.8 billion at December 31, 2020 and 2019, respectively, with increases in CIB resulting from market movements. Derivative receivables represent the fair value of the derivative contracts after giving effect to legally enforceable master netting agreements and the related cash collateral held by the Firm. In addition, the Firm held liquid securities and other cash collateral that the Firm believes is legally enforceable and may be used as security when the fair value of the client's exposure is in the Firm's favor. Liquid securities represents high quality liquid assets as defined in the LCR rule. In management's view, the appropriate measure of current credit risk should also take into consideration other collateral, which generally represents securities that do not qualify as high quality liquid assets under the LCR rule, but that the Firm believes is legally enforceable. The collateral amounts for each counterparty are limited to the net derivative receivables for the counterparty. The following tables summarize the net derivative receivables and the internal ratings profile for the periods presented. $ 4,106 $ 1,271 - Derivative contracts The Firm provides clearing services for clients entering into certain securities and derivative contracts. Through the provision of these services the Firm is exposed to the risk of non-performance by its clients and may be required to share in losses incurred by CCPs. Where possible, the Firm seeks to mitigate its credit risk to its clients through the collection of adequate margin at inception and throughout the life of the transactions and can also cease the provision of clearing services if clients do not adhere to their obligations under the clearing agreement. Refer to Note 28 for a further discussion of clearing services. Clearing services Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM that are collateralized by assets maintained in the clients' brokerage accounts (e.g., cash on deposit, liquid and readily marketable debt or equity securities). Because of this collateralization, no allowance for credit losses is generally held against these receivables. To manage its credit risk the Firm establishes margin requirements and monitors the required margin levels on an ongoing basis, and requires clients to deposit additional cash or other collateral, or to reduce positions, when appropriate. These receivables are reported within accrued interest and accounts receivable on the Firm's Consolidated balance sheets. Receivables from Customers The Firm uses lending-related financial instruments, such as commitments (including revolving credit facilities) and guarantees, to address the financing needs of its clients. The contractual amounts of these financial instruments represent the maximum possible credit risk should the clients draw down on these commitments or when the Firm fulfills its obligations under these guarantees, and the clients subsequently fail to perform according to the terms of these contracts. Most of these commitments and guarantees have historically been refinanced, extended, cancelled, or expired without being drawn upon or a default occurring. As a result, the Firm does not believe that the total contractual amount of these wholesale lending-related commitments is representative of the Firm's expected future credit exposure or funding requirements. Refer to Note 28 for further information on wholesale lending-related commitments. Lending-related commitments JPMorgan Chase & Co./2020 Form 10-K 128 Derivatives enable clients and counterparties to manage risks including credit risk and risks arising from fluctuations in interest rates, foreign exchange, equities, and commodities. The Firm makes markets in derivatives in order to meet these needs and uses derivatives to manage certain risks associated with net open risk positions from its market-making activities, including the counterparty credit risk arising from derivative receivables. The Firm also uses derivative instruments to manage its own credit risk and other market risk exposure. The nature of the counterparty and the settlement mechanism of the derivative affect the credit risk to which the Firm is exposed. For OTC derivatives the Firm is exposed to Exposure profile of derivatives measures prospect that government and other consumer relief measures set to expire may not be extended, the Firm has placed significant weighting on its adverse scenarios. These scenarios incorporate more punitive macroeconomic factors than the central case assumptions, resulting in weighted average U.S. unemployment rates remaining elevated throughout 2021 and 2022, ending the fourth quarter of 2022 at approximately 6%, and in U.S. GDP ending 2022 approximately 0.9% higher than fourth quarter 2019 actual pre-pandemic levels. (in billions) U.S. unemployment rate Cumulative change in U.S. real GDP from 12/31/2019 4.0 % 3.8 % 2Q21 4Q20(b) 2Q20 3.7 % (a) Assumptions at January 1, 2020 The Firm's central case assumptions reflected U.S. unemployment rates and U.S. real GDP as follows: 0.9 % Due to elevated uncertainty in the near term outlook, driven by the potential for increased infection rates and related lock downs resulting from the pandemic, as well as the Discussion of changes in the allowance during 2020 The increase in the allowance for loan losses and lending- related commitments was primarily driven by an increase in the provision for credit losses, reflecting the deterioration in and uncertainty around the future macroeconomic environment as a result of the impact of the COVID-19 pandemic. The adoption of CECL on January 1, 2020, resulted in a $4.3 billion addition to the allowance for credit losses. • a net $4.7 billion addition in wholesale, across the LOBS, impacting multiple industries. • a net $7.4 billion addition in consumer, predominantly in the credit card portfolio, and The allowance for credit losses increased compared with December 31, 2019, primarily reflecting the deterioration and uncertainty in the macroeconomic environment, in particular in the first half of 2020, as a result of the impact of the COVID-19 pandemic, consisting of: the allowance for credit losses on investment securities, which covers the Firm's HTM and AFS securities and is recognized within Investment Securities on the Consolidated balance sheets. the allowance for loan losses, which covers the Firm's retained loan portfolios (scored and risk-rated) and is presented separately on the Consolidated balance sheets, the allowance for lending-related commitments, which is presented on the Consolidated balance sheets in accounts payable and other liabilities, and The Firm's allowance for credit losses comprises: • As of December 31, 2020, the Firm's central case reflected U.S. unemployment rates of approximately 7% through the second quarter of 2021 and remaining above 5% until the second half of 2022. This compared with relatively low levels of unemployment of approximately 4% throughout 2020 and 2021 in the Firm's January 1, 2020 central case. Further, while the Firm's January 1, 2020 central case U.S. GDP forecast reflected a 1.7% expansion in 2020, actual U.S. GDP contracted approximately 2.5% in 2020. As of December 31, 2020, the Firm's central case assumptions reflect a return to pre-pandemic GDP levels in the fourth quarter of 2021. Effective January 1, 2020, the Firm adopted the CECL accounting guidance. The adoption of this guidance established a single allowance framework for all financial assets measured at amortized cost and certain off-balance sheet credit exposures. This framework requires that management's estimate reflects credit losses over the instrument's remaining expected life and considers expected future changes in macroeconomic conditions. Refer to Note 1 for further information. 1.7 % Assumptions at December 31, 2020 4Q21 5.7 % (in millions, except ratios) Allowance for loan losses 2019 Year ended December 31, 2019 2020(d) Allowance for credit losses and related information The adoption of the CECL accounting guidance resulted in a change in the accounting for PCI loans, which are considered PCD loans under CECL. In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Refer to Note 1 for further information. JPMorgan Chase & Co./2020 Form 10-K 2.4 % 132 Subsequent changes to this forecast and related estimates will be reflected in the provision for credit losses in future periods. Refer to Note 13 and Note 10 for a description of the policies, methodologies and judgments used to determine the Firm's allowances for credit losses on loans, lending-related commitments, and investment securities. Refer to Critical Accounting Estimates Used by the Firm on pages 152-155 for further information on the allowance for credit losses and related management judgments. (a) Reflects quarterly average of forecasted U.S. unemployment rate. (b) 4Q20 actual U.S. unemployment rate (quarterly average) was 6.8%. 4Q20 actual cumulative change in U.S. real GDP from 4Q19 was (2.5%). 2.0 % 0.6 % 5.1 % 2Q22 (1.9)% 2Q21 6.8 % U.S. unemployment rate (a) Cumulative change in U.S. real GDP from 12/31/2019 Refer to Consumer Credit Portfolio on pages 114-120, Wholesale Credit Portfolio on pages 121-131 and Note 12 for additional information on the consumer and wholesale credit portfolios. December 31, 2020 ALLOWANCE FOR CREDIT LOSSES JPMorgan Chase & Co./2020 Form 10-K DRE AVG years 10 years year years 5 2 1 Peak T 0 Finally, AVG is a measure of the expected fair value of the Firm's derivative exposure, including the benefit of collateral, at future time periods. AVG over the total life of the derivative contract is used as the primary metric for pricing purposes and is used to calculate credit risk capital and CVA, as further described below. 20 40 60 80 100 120 140 L Management's discussion and analysis 130 Credit derivatives 131 The effectiveness of credit default swaps ("CDS") as a hedge against the Firm's exposures may vary depending on a number of factors, including the named reference entity (i.e., the Firm may experience losses on specific exposures that are different than the named reference entities in the purchased CDS); the contractual terms of the CDS (which may have a defined credit event that does not align with an actual loss realized by the Firm); and the maturity of the Firm's CDS protection (which in some cases may be shorter than the Firm's exposures). However, the Firm generally seeks to purchase credit protection with a maturity date that is the same or similar to the maturity date of the exposure for which the protection was purchased, and remaining differences in maturity are actively monitored and managed by the Firm. Refer to Credit derivatives in Note 5 for a detailed description of credit derivatives. The credit derivatives used in credit portfolio management activities do not qualify for hedge accounting under U.S. GAAP; these derivatives are reported at fair value, with gains and losses recognized in principal transactions revenue. In contrast, the loans and lending-related commitments being risk-managed are accounted for on an accrual basis. This asymmetry in accounting treatment, between loans and lending-related commitments and the credit derivatives used in credit portfolio management activities, causes earnings volatility that is not representative, in the Firm's view, of the true changes in value of the Firm's overall credit exposure. (b) Amounts are presented net, considering the Firm's net protection purchased or sold with respect to each underlying reference entity or index. (a) Prior-period amount has been revised to conform with the current presentation. $ 22,239 $ 18,530 3,877 $ 2,047 18,362 16,483 $ 2019 JPMorgan Chase & Co./2020 Form 10-K 2020 Credit derivatives used in credit portfolio management activities (a) Loans and lending-related commitments Derivative receivables December 31, (in millions) Credit derivatives used to manage: Credit derivatives used in credit portfolio management activities The Firm also uses credit derivatives as an end-user to manage other exposures, including credit risk arising from certain securities held in the Firm's market-making businesses. These credit derivatives are not included in credit portfolio management activities. Included in the Firm's end-user activities are credit derivatives used to mitigate the credit risk associated with traditional lending activities (loans and lending-related commitments) and derivatives counterparty exposure in the Firm's wholesale businesses (collectively, "credit portfolio management activities”). Information on credit portfolio management activities is provided in the table below. Credit portfolio management activities The Firm uses credit derivatives for two primary purposes: first, in its capacity as a market-maker, and second, as an end-user, to manage the Firm's own credit risk associated with various exposures. Notional amount of protection purchased and sold (b) 2020 Credit exposure Beginning balance % Drawn (d) % Investment- grade Receivables Commitments Derivative Lending-related Loans and December 31, 2019 36 53 108,437 2,802 105,635 43 18 7,681 241 7,440 $ 29,290 $ 294 10,930 105,562 35 65 13,253 109 13,144 37 51 24,491 36 249 36 67 28,581 625 27,956 37 % 54 % 29,584 $ 24,242 59 13,115 178 Commitments Loans and Lending-related December 31, 2020 Total Consumer & Retail Leisure (b) Consumer Hard Goods Business and Consumer Services Food and Beverage Retail (a) Derivative Receivables (in millions, except ratios) Leisure (b) Consumer Hard Goods Business and Consumer Services Food and Beverage (in millions, except ratios) Retail (a) the investment-grade portion of the Consumer & Retail portfolio decreased from 55% to 53% the drawn percentage of this portfolio increased from 35% to 36% criticized exposure increased by $6.7 billion from $2.5 billion to $9.2 billion Consumer & Retail exposure was $108.4 billion as of December 31, 2020, and predominantly included Retail, Food and Beverage, and Business and Consumer Services as shown in the table below. During the year ended December 31, 2020, the following changes were primarily driven by impacts from the COVID-19 pandemic: Consumer & Retail Beginning balance at January 1, Total Consumer & Retail (c) 147 Credit % Investment- grade 12,937 41 52 25,359 599 24,760 33 62 28,909 exposure 897 (d) % Drawn" 33 % 52 % 33,373 $ 887 $ 32,486 $ 28,012 11,077 21 19 JPMorgan Chase & Co./2020 Form 10-K (c) Represents drawn exposure as a percent of credit exposure. (a) Other Oil & Gas includes Integrated Oil & Gas companies, Midstream/Oil Pipeline companies and refineries. (b) Secured lending was $13.2 billion and $15.7 billion at December 31, 2020 and 2019, respectively, approximately half of which is reserve-based lending to the Exploration & Production sub-sector; unsecured exposure is largely investment-grade. 31 53 41,641 852 40,789 (b) 127 Total Oil & Gas 73 38 % % Drawn (c) % Investment- grade 38 % 23,189 18,452 $ 646 206 $ 23 22,543 18,246 Management's discussion and analysis In its wholesale businesses, the Firm provides loans to a variety of clients, ranging from large corporate and institutional clients to high-net-worth individuals. Refer to Note 12 for a further discussion on loans, including information about delinquencies, loan modifications and other credit quality indicators. 0.09 % 0.16 % 415 799 (57) (155) 472 954 $ 472,628 Loans $ 509,907 2020 Gross recoveries collected Net charge-offs/(recoveries) Net charge-off/(recovery) rate Average loans retained Gross charge-offs Year ended December 31, (in millions, except ratios) Loans - reported Wholesale net charge-offs/(recoveries) The following table presents net charge-offs/recoveries, which are defined as gross charge-offs less recoveries, for the years ended December 31, 2020 and 2019. The amounts in the table below do not include gains or losses from sales of nonaccrual loans. Year ended December 31, (in millions) Wholesale nonaccrual loan activity The following table presents the change in the nonaccrual loan portfolio for the years ended December 31, 2020 and 2019. The increase was driven by downgrades across multiple industries on client credit deterioration, with the largest concentration in Real Estate, predominantly within retail and lodging. 2019 Additions (a) Other Oil & Gas (a) Exploration & Production ("E&P") and Oil field Services Exploration & Production ("E&P") and Oil field Services Credit exposure Derivative Receivables Commitments (in millions, except ratios) % Loans and Lending-related December 31, 2020 the investment-grade portion of the Oil & Gas portfolio decreased from 53% to 47% criticized exposure increased by $4.1 billion from $1.6 billion to $5.7 billion $ • Oil & Gas exposure was $39.2 billion as of December 31, 2020, including $19.3 billion of Exploration & Production and Oil field Services as shown in the table below. During the year ended December 31, 2020, the following changes were driven by lower oil prices and impacts from the COVID-19 pandemic: Oil & Gas (d) Represents drawn exposure as a percent of credit exposure. (c) Approximately 80% of the noninvestment-grade portfolio is secured. (a) Retail consists of Home Improvement & Specialty Retailers, Restaurants, Supermarkets, Discount & Drug Stores, Specialty Apparel and Department Stores. (b) Leisure consists of Gaming, Arts & Culture, Travel Services and Sports & Recreation. As of December 31, 2020 approximately 75% of the noninvestment- grade Leisure portfolio is secured. 35 55 106,986 1,424 • $ 18,228 Other Oil & Gas (a) Credit exposure Derivative Receivables Commitments (in millions, except ratios) Lending-related Loans and December 31, 2019 29 47 $ 21 37 % % Drawn (c) Investment- grade 32 % 19,276 19,883 39,159 $ 1,048 595 1,643 37,516 Total Oil & Gas (b) 19,288 62 Cumulative effect of a change in accounting 12 $ Gross charge-offs • There is no single measure to capture market risk and therefore Market Risk Management uses various metrics, both statistical and nonstatistical, to assess risk including: Measures used to capture market risk Risk measurement Defining, approving and monitoring of limits Performing stress testing and qualitative risk assessments Maintaining a market risk policy framework Independently measuring, monitoring and controlling LOB, Corporate, and Firmwide market risk • Market Risk Management monitors market risks throughout the Firm and defines market risk policies and procedures. Market Risk Management seeks to manage risk, facilitate efficient risk/return decisions, reduce volatility in operating performance and provide transparency into the Firm's market risk profile for senior management, the Board of Directors and regulators. Market Risk Management is responsible for the following functions: Market Risk Management Market risk is the risk associated with the effect of changes in market factors, such as interest and foreign exchange rates, equity and commodity prices, credit spreads or implied volatilities, on the value of assets and liabilities held for both the short and long term. MARKET RISK MANAGEMENT JPMorgan Chase & Co./2020 Form 10-K 134 The Firm's independent control functions are responsible for reviewing the appropriateness of the carrying value of investments in accordance with relevant policies. As part of the risk governance structure, approved levels for investments are established and monitored for each relevant business or segment in order to manage the overall size of the portfolios. The Firm also conducts stress testing on these portfolios using specific scenarios that estimate losses based on significant market moves and/or other risk events. The Firm's approach to managing principal risk is consistent with the Firm's risk governance structure. A Firmwide risk policy framework exists for all principal investing activities and includes approval by executives who are independent from the investing businesses, as appropriate. Governance and oversight As of December 31, 2020 and 2019, the aggregate carrying values of the principal investment portfolios were $27.5 billion and $24.2 billion, respectively, which included tax-oriented investments (e.g., alternative energy and affordable housing investments) of $21.3 billion and $18.2 billion, respectively, and private equity, various debt and equity instruments, and real assets of $6.2 billion and $6.0 billion, respectively. Principal investments are typically privately held non- traded financial instruments representing ownership or other forms of junior capital and span multiple asset classes. These investments are made by dedicated investing businesses or as part of a broader business strategy. In general, principal investments include tax-oriented investments and investments made to enhance or accelerate the Firm's business strategies. The Firm's investments will continue to evolve in line with its strategies, including the Firm's commitment to support underserved communities and minority-owned businesses. The Firm's principal investments are managed by the LOBS and Corporate and are reflected within their respective financial results. The aggregate carrying values of the principal investment portfolios have not been significantly affected by recent market events as a result of the COVID-19 pandemic. However, the duration and severity of adverse macroeconomic conditions could subject certain principal investments to impairments, write-downs, or other negative impacts. Principal investment risk Value-at-risk (VAR) • Stress testing • • • CIB CCB LOBS and Corporate In addition to the predominant business activities, each LOB and Corporate may engage in principal investing activities. To the extent principal investments are deemed market risk sensitive, they are reflected in relevant risk measures and captured in the table below. Refer to Investment Portfolio Risk Management on page 134 for additional discussion on principal investments. The following table summarizes the predominant business activities and related market risks, as well as positions which give rise to market risk and certain measures used to capture those risks, for each LOB and Corporate. Management's discussion and analysis 135 JPMorgan Chase & Co./2020 Form 10-K The Firm's independent control functions are responsible for reviewing the appropriateness of the carrying value of investment securities in accordance with relevant policies. Approved levels for investment securities are established for each risk category, including capital and credit risks. Market Risk Management periodically reviews the Firm's existing market risk measures to identify opportunities for enhancement, and to the extent appropriate, will calibrate those measures accordingly over time. This is increasingly important in periods of sustained, heightened market volatility. Models used to measure market risk are inherently imprecise and are limited in their ability to measure certain Market Risk Management continues to actively monitor the impact of the COVID-19 pandemic on market risk exposures by leveraging existing risk measures and controls. COVID-19 Pandemic Market Risk Management sets limits and regularly reviews and updates them as appropriate. Senior management is responsible for reviewing and approving certain of these risk limits on an ongoing basis. Limits that have not been reviewed within specified time periods by Market Risk Management are reported to senior management. The LOBS and Corporate are responsible for adhering to established limits against which exposures are monitored and reported. Limit breaches are required to be reported in a timely manner to limit approvers, which include Market Risk Management and senior management. In the event of a breach, Market Risk Management consults with appropriate members of the Firm to determine the suitable course of action required to return the applicable positions to compliance, which may include a reduction in risk in order to remedy the breach or granting a temporary increase in limits to accommodate an expected increase in client activity and/or market volatility. Certain Firm, Corporate or LOB-level limit breaches are escalated as appropriate. Market risk exposure is managed primarily through a series of limits set in the context of the market environment and business strategy. In setting limits, Market Risk Management takes into consideration factors such as market volatility, product liquidity, accommodation of client business, and management experience. Market Risk Management maintains different levels of limits. Firm level limits include VaR and stress limits. Similarly, LOB and Corporate limits include VaR and stress limits and may be supplemented by certain nonstatistical risk measures such as profit and loss drawdowns. Limits may also be set within the LOBS and Corporate, as well as at the legal entity level. Risk monitoring and control Other sensitivity-based measures Earnings-at-risk Profit and loss drawdowns risks or to predict losses. This imprecision may be heightened when sudden or severe shifts in market conditions occur, such as those observed at the onset of the COVID-19 pandemic. For additional discussion on model uncertainty refer to Estimations and Model Risk Management on page 151. Investment securities risks are governed by the Firm's Risk Appetite framework, and reviewed at the CTC Risk Committee with regular updates to the Board Risk Committee. Investment securities risk includes the exposure associated with a default in the payment of principal and interest. This risk is mitigated given that the investment securities portfolio held by Treasury and CIO is predominantly invested in high-quality securities. At December 31, 2020, the Treasury and CIO investment securities portfolio, net of allowance for credit losses, was $587.9 billion, and the average credit rating of the securities comprising the portfolio was AA+ (based upon external ratings where available and where not available, based primarily upon internal risk ratings). Refer to Corporate segment results on pages 83-84 and Note 10 for further information on the investment securities portfolio and internal risk ratings. Refer to Market Risk Management on pages 135-142 for further information on the market risk inherent in the portfolio. Refer to Liquidity Risk Management on pages 102-108 for further information on related liquidity risk. Governance and oversight Investment securities risk 329 464 NM 87 323 208 NM principle 1.39 % Allowance for loan losses to retained nonaccrual loans excluding credit card 1.02 % 0.86 % 2.95 % 1.34 % 12.41 % 1.20 % Allowance for loan losses to retained loans Allowance for loan losses to retained nonaccrual loans (c) Credit ratios $945,601 941,919 $481,678 472,628 3.36 % Predominant business activities Net charge-off rates NM Investment portfolio risk is the risk associated with the loss of principal or a reduction in expected returns on investments arising from the investment securities portfolio or from principal investments. The investment securities portfolio is predominantly held by Treasury and CIO in connection with the Firm's balance sheet or asset-liability management objectives. Principal investments are predominantly privately-held non-traded financial instruments and are managed in the LOBS and Corporate. Investments are typically intended to be held over extended periods and, accordingly, the Firm has no expectation for short-term realized gains with respect to these investments. INVESTMENT PORTFOLIO RISK MANAGEMENT Management's discussion and analysis 133 JPMorgan Chase & Co./2020 Form 10-K (b) Includes modified PCD loans and loans that have been modified or are reasonably expected to be modified in a TDR. Also includes risk-rated loans that have been placed on nonaccrual status for the wholesale portfolio segment. The asset-specific credit card allowance for loan losses modified or reasonably expected to be modified in a TDR is calculated based on the loans' original contractual interest rates and does not consider any incremental penalty rates. (c) The Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. (d) Excludes HTM securities, which had an allowance for credit losses of $78 million and a provision for credit losses of $68 million as of and for the year ended December 31, 2020. (a) Prior to the adoption of CECL, write-offs of PCI loans were recorded against the allowance for loan losses when actual losses for a pool exceeded estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. A write-off of a PCI loan was recognized when the underlying loan was removed from a pool. 0.60 0.09 67 0.06 3.10 464 NM 0.12 0.55 0.16 2.93 87 120 208 187 • Services mortgage loans Originates loans and takes deposits Structural non-USD foreign exchange risks Structural interest rate risk from the Firm's traditional banking activities foreign exchange risks interest rate and Interest rate risk and prepayment risk Risk from adverse movements in market factors (e.g., market prices, rates and credit spreads) • capital, structural liquidity, funding, Debt securities held in advance of distribution to clients, classified as trading assets debt instruments • • Corporate Originates loans and takes deposits alongside third-party investors capital invested mutual funds and products such as investments in • Manages the Firm's Provides initial capital Derivative positions measured at fair value through noninterest revenue in earnings Marketable equity investments Retained loan portfolio Deposits JPMorgan Chase & Co./2020 Form 10-K 136 Foreign exchange exposure related to Firm-issued non- USD long-term debt ("LTD") and related hedges Privately held equity and other investments measured at fair value vehicles managed by AWM (i.e., co-investments) distributed collective typically in privately third-party investors, Capital invested alongside • derivatives compensation and related Certain deferred derivatives hedges, classified as Initial seed capital investments and related (a) Reflects structured notes in Risk Management VaR and the DVA on structured notes in other sensitivity-based measures. (b) The AWM and CB contributions to Firmwide average VaR were not material for the year ended December 31, 2020 and 2019. • • Deposits with banks Investment securities portfolio and related interest rate hedges Long-term debt and related interest rate hedges hedges, classified as $294,999 $168,924 312,972 156,319 • Retained loan portfolio Deposits Fair value option elected liabilities Interest-only and mortgage- backed securities, classified as trading assets debt instruments, and related hedges, classified as derivatives loans and MSRs, classified as derivatives commitments, warehouse Hedges of mortgage • • • MSRS Mortgage commitments, classified as derivatives Warehouse loans that are fair value option elected, classified as loans - debt instruments Trading assets/liabilities - . . Basis and correlation risk from changes in the way asset values move relative to one another Interest rate risk and prepayment risk Risk of loss from adverse movements in market prices and implied volatilities across interest rate, foreign exchange, credit, commodity and equity instruments Risk from changes in the probability of newly originated mortgage commitments closing Interest rate risk and prepayment risk Related market risks • • Originates loans and takes deposits Makes markets and services clients across fixed income, foreign exchange, equities and commodities Positions included in Risk Management VaR AWM debt and marketable equity instruments, and derivatives, including hedges of the retained loan portfolio • • Marketable equity investments Interest rate risk and prepayment risk Marketable equity investments associated hedges • Originates loans and takes deposits • CB Certain securities purchased, loaned or sold under resale agreements and securities borrowed Fair value option elected liabilities a (a ) Privately held equity and other investments measured at fair value; and certain asset-backed fair value option elected loans Derivatives FVA and fair value option elected liabilities DVA Positions included in other sensitivity-based measures Fair value option elected liabilities DVA (a) Deposits . Retained loan portfolio Retained loan portfolio Deposits • earnings-at-risk Positions included in Derivative CVA and • $ 960,506 958,303 67 $302,127 $143,432 302,005 146,391 1 1 Other 5.449 479 5.348 (378) 16,291 4,431 10,886 974 Provision for loan losses 151 151 ΝΑ NA NA ΝΑ Write-offs of PCI loans (a) (1) (1) 11 9 $ $ 1,191 1,179 $ $ 12 $ Beginning balance at January 1, Allowance for lending-related commitments 5,629 $ 13,123 $ $514,947 509,907 $ 28,328 6,892 $ $ 17,800 3,636 $ Ending balance at December 31, 4,902 415 4,848 366 ΝΑ 4,172 (1,642) 5,517 297 $ 4,827 $ 13,445 $ 5,184 $ 3,434 $ 13,123 ΝΑ 5,683 $ 4,902 $ 2,538 Total Wholesale Credit card Consumer, excluding credit card Total Credit card Wholesale Consumer, excluding credit card Gross recoveries collected $ 12 $ ΝΑ 805 5,259 799 4,286 174 Net charge-offs (1,181) (57) (588) (536) ΝΑ (1,577) (791) (631) 6,810 472 5,436 902 6,836 954 5,077 (155) - $ 2,538 $ 5,683 principle $ $ 114 114 2,108 187 $ $ $ Cumulative effect of a change in accounting 2,538 $ 5,683 $ 4,902 $ $ $ 3,636 $ 17,800 $ 6,892 847 11,289 987 987 ΝΑ NA ΝΑ ΝΑ $ 477 $ 295 5,206 4,607 $ 28,328 1,476 $ 102 2,295 Retained loans, average Retained loans, end of period Memo: $ 14,314 $ 6,081 $ 2,550 $ 5,683 $ 1,191 $ 1,179 $ $ $ 2,409 $ 30,737 $ 3,823 $ 17,800 Total allowance for credit losses $ 2,222 187 $ $ Total allowance for lending-related commitments 102 1,089 1,077 12 $ 9,114 $ $ 13,123 $ (1) (1) - Other 136 NA ΝΑ ΝΑ $ 1,055 - 1,043 -- 136 75 1,079 ΝΑ 98 (35) 42 133 Provision for lending-related commitments $ Ending balance at December 31, 1,121 187 $ $ $ 682 $ 1,308 6,210 27,020 633 17,167 (7) $ 3,643 Portfolio-based Asset-specific Impairment methodology Total allowance for loan losses PCI Portfolio-based $ Impairment methodology $ 1,179 $ 1,191 $ 12 $ 2,409 $ 2,222 Asset-specific (b) $ The operational risk areas or issues identified through monitoring and testing are escalated to the LOBS and Corporate to be remediated through action plans, as needed, to mitigate operational risk. Operational Risk and Management of Operational Risk The results of risk assessments performed by Operational Risk and Compliance are leveraged as one of the key criteria in the independent monitoring and testing of the LOBS and Corporate's compliance with laws and regulation. Through monitoring and testing, Operational Risk and Compliance independently identify areas of operational risk and tests the effectiveness of controls within the LOBS and Corporate. Refer to Capital Risk Management section, on pages 91-101 for information related to operational risk RWA, and CCAR. Operational Risk Monitoring and testing The Firm considers the impact of stressed economic conditions on operational risk losses and develops a forward looking view of material operational risk events that may occur in a stressed environment. The Firm's operational risk stress testing framework is utilized in calculating results for the Firm's CCAR and other stress testing processes. In addition, operational risk measurement includes operational risk-based capital and operational risk loss projections under both baseline and stressed conditions. The primary component of the operational risk capital estimate is the Loss Distribution Approach ("LDA") statistical model, which simulates the frequency and severity of future operational risk loss projections based on historical data. The LDA model is used to estimate an aggregate operational risk loss over a one-year time horizon, at a 99.9% confidence level. The LDA model incorporates actual internal operational risk losses in the quarter following the period in which those losses were realized, and the calculation generally continues to reflect such losses even after the issues or business activities giving rise to the losses have been remediated or reduced. As required under the Basel III capital framework, the Firm's operational risk-based capital methodology, which uses the Advanced Measurement Approach ("AMA"), incorporates internal and external losses as well as management's view of tail risk captured through operational risk scenario analysis, and evaluation of key business environment and internal control metrics. The Firm does not reflect the impact of insurance in its AMA estimate of operational risk capital. The Firm's CCOR Management policy establishes the CCOR Management Framework for the Firm. The CCOR Management Framework is articulated in the Risk Governance and Oversight Policy which is reviewed and approved by the Board Risk Committee periodically. Operational Risk identification Operational Risk Measurement The Firm utilizes a structured risk and control self- assessment process that is executed by the LOBS and Corporate. As part of this process, the LOBS and Corporate evaluate the effectiveness of their control environment to assess where controls have failed, and to determine where remediation efforts may be required. The Firm's Operational Risk and Compliance organization ("Operational Risk and Compliance") provides oversight of these activities and may also perform independent assessments of significant operational risk events and areas of concentrated or emerging risk. The Firm's Global Chief Compliance Officer ("CCO") and FRE for Operational Risk is responsible for defining the CCOR Management Framework and establishing minimum standards for its execution. Operational Risk Officers ("OROS") report to both the LOB CROS and to the FRE for Operational Risk, and are independent of the respective businesses or functions they oversee. The LOBS and Corporate are responsible for the management of operational risk. The Control Management Organization, which consists of control managers within each LOB and Corporate, is responsible for the day-to-day execution of the CCOR Framework and the evaluation of the effectiveness of their control environments to determine where targeted remediation efforts may be required. JPMorgan Chase & Co./2020 Form 10-K Operational Risk and Compliance performs independent risk assessments of the Firm's operational risks, which includes assessing the effectiveness of the control environment and reporting the results to senior management. 145 threats. The Firm actively participates in discussions of cybersecurity risks with law enforcement, government officials, peer and industry groups, and has significantly increased efforts to educate employees and certain clients on the topic of cybersecurity risks. Compliance may advise the LOBS and Corporate in the development and implementation of action plans. Operational Risk Reporting Escalation of risks is a fundamental expectation for employees at the Firm. Risks identified by Operational Risk and Compliance are escalated to the appropriate LOB and Corporate Control Committees, as needed. Operational Risk and Compliance has established standards to ensure that consistent operational risk reporting and operational risk reports are produced on a Firmwide basis as well as by the LOBS and Corporate. Reporting includes the evaluation of key risk indicators and key performance indicators against established thresholds as well as the assessment of different types of operational risk against stated risk appetite. The standards reinforce escalation protocols to senior management and to the Board of Directors. COVID-19 Pandemic Under the CCOR Management Framework, Operational Risk and Compliance monitors and assesses COVID-19 related legal and regulatory developments associated with the Firm's financial products and services offered to clients and customers as part of the existing change management process. The Firm will continue to review and assess the impact of the pandemic on operational risk and implement adequate measures as needed. Subcategories and examples of operational risks Operational risk can manifest itself in various ways. Operational risk subcategories such as Compliance risk, Conduct risk, Legal risk, and Estimations and Model risk as well as other operational risks, can lead to losses which are captured through the Firm's operational risk measurement processes. Refer to pages 148, 149, 150 and 151, respectively for more information on Compliance, Conduct, Legal, and Estimations and Model risk. Details on other select examples of operational risks are provided below. Cybersecurity risk Cybersecurity risk is the risk of the Firm's exposure to harm or loss resulting from misuse or abuse of technology by malicious actors. Cybersecurity risk is an important and continuously evolving focus for the Firm. Significant resources are devoted to protecting and enhancing the security of computer systems, software, networks and other technology assets. The Firm's security efforts are designed to protect against, among other things, cybersecurity attacks by unauthorized parties attempting to obtain access to confidential information, destroy data, disrupt or degrade service, sabotage systems or cause other damage. Ongoing business expansions may expose the Firm to potential new threats as well as expanded regulatory scrutiny including the introduction of new cybersecurity requirements. The Firm continues to make significant investments in enhancing its cyber defense capabilities and to strengthen its partnerships with the appropriate government and law enforcement agencies and other businesses in order to understand the full spectrum of cybersecurity risks in the operating environment, enhance defenses and improve resiliency against cybersecurity 146 Third parties with which the Firm does business or that facilitate the Firm's business activities (e.g., vendors, supply chain, exchanges, clearing houses, central depositories, and financial intermediaries) are also sources of cybersecurity risk to the Firm. Third party cybersecurity incidents such as system breakdowns or failures, misconduct by the employees of such parties, or cyberattacks could affect their ability to deliver a product or service to the Firm or result in lost or compromised information of the Firm or its clients. Clients are also sources of cybersecurity risk to the Firm, particularly when their activities and systems are beyond the Firm's own security and control systems. As a result, the Firm engages in regular and ongoing discussions with certain vendors and clients regarding cybersecurity risks and opportunities to improve security. However, where cybersecurity incidents occur as a result of client failures to maintain the security of their own systems and processes, clients are responsible for losses incurred. To protect the confidentiality, integrity and availability of the Firm's infrastructure, resources and information, the Firm maintains a cybersecurity program designed to prevent, detect, and respond to cyberattacks. The Audit Committee is updated periodically on the Firm's Information Security Program, recommended changes, cybersecurity policies and practices, ongoing efforts to improve security, as well as its efforts regarding significant cybersecurity events. In addition, the Firm has a cybersecurity incident response plan ("IRP") designed to enable the Firm to respond to attempted cybersecurity incidents, coordinate such responses with law enforcement and other government agencies, and notify clients and customers, as applicable. Among other key focus areas, the IRP is designed to mitigate the risk of insider trading connected to a cybersecurity incident, and includes various escalation points. Due to the impact of COVID-19, the Firm increased the use of remote access and also video conferencing solutions provided by third parties to facilitate remote work. As a result the Firm took additional precautionary measures to mitigate cybersecurity risks. The Cybersecurity and Technology Control functions are responsible for governance and oversight of the Firm's Information Security Program. In partnership with the Firm's LOBS and Corporate, the Cybersecurity and Technology Control organization identifies information security risk issues and oversees programs for the technological protection of the Firm's information resources including applications, infrastructure as well as confidential and personal information related to the Firm's customers. The Cybersecurity and Technology organization consists of business aligned information security managers that are supported within the organization by the following products that execute the Information Security Program for the Firm: Cyber Defense & Fraud JPMorgan Chase & Co./2020 Form 10-K Operational Risk Governance Management's discussion and analysis The Firm's Compliance, Conduct, and Operational Risk ("CCOR") Management Framework is designed to enable the Firm to govern, identify, measure, monitor and test, manage and report on the Firm's operational risk. (b) Operational risk is the risk of an adverse outcome resulting from inadequate or failed internal processes or systems; human factors; or external events impacting the Firm's processes or systems; Operational Risk includes compliance, conduct, legal, and estimations and model risk. Operational risk is inherent in the Firm's activities and can manifest itself in various ways, including fraudulent acts, business interruptions, cyber attacks, inappropriate employee behavior, failure to comply with applicable laws and regulations or failure of vendors to perform in accordance with their agreements. Operational Risk Management attempts to manage operational risk at appropriate levels in light of the Firm's financial position, the characteristics of its businesses, and the markets and regulatory environments in which it operates. $ 164 (b) $ 43 (b) $ 30 $ 65 (a) Diversification benefit represents the difference between the portfolio VaR and the sum of its individual components. This reflects the non-additive nature of VaR due to imperfect correlation across LOBS, Corporate, and risk types. (b) The maximum and minimum VaR for each portfolio may have occurred on different trading days than the components and consequently diversification benefit is not meaningful. (c) Maximum Corporate and other LOB VAR was higher than the prior year, due to increases in the fourth quarter of 2020 driven by a private equity position that became publicly traded at the end of the third quarter of 2020. Generally, average VaR and maximum VaR across risk types and LOBS were higher due to increased volatility that occurred at the onset of the COVID-19 pandemic, which remains in the one-year historical look-back period. As a result average total VaR increased by $52 million for the year-ended December 31, 2020 when compared with the prior year driven by the fixed income and commodities risk types. Effective January 1, 2020, the Firm refined the scope of VaR to exclude positions related to the risk management of interest rate exposure from changes in the Firm's own credit spread on fair value option elected liabilities, and included these positions in other sensitivity-based measures. Additionally, effective July 1, 2020, the Firm refined the scope of VaR to exclude certain asset-backed fair value option elected loans, and included them in other sensitivity-based measures to more effectively measure the risk from these loans. In the absence of these refinements, the average Total VaR and each of the components would have been higher by the amounts reported in the following table: 138 (in millions) CIB fixed income VaR CIB trading VaR CIB VaR Total VaR Amount by which reported average VaR would have been higher for the year ended December 31, 2020 $ 9 7 9 8 JPMorgan Chase & Co./2020 Form 10-K $ millions VaR backtesting The Firm performs daily VaR model backtesting, which compares the daily Risk Management VaR results with the daily gains and losses that are utilized for VaR backtesting purposes. The gains and losses in the chart below do not reflect the Firm's revenue results as they exclude select components of total net revenue, such as those associated with the execution of new transactions (i.e., intraday client-driven trading and intraday risk management activities), fees, commissions, certain valuation adjustments and net interest income. These excluded components of total net revenue may more than offset backtesting gains and losses on a particular day. The definition of backtesting gains and losses above is consistent with the requirements for backtesting under Basel III capital rules. The following chart compares Firmwide daily backtesting gains and losses with the Firm's Risk Management VaR for the year ended December 31, 2020. The results in the chart below differ from the results of backtesting disclosed in the Market Risk section of the Firm's Basel III Pillar 3 Regulatory Capital Disclosures reports, which are based on Regulatory VaR applied to the Firm's covered positions. 32 $ $ 95 (b) (b) (b) NM NM (4) (a) (b) NM NM (b) (b) 20 10 82 For the year ended December 31, 2020, the Firm posted backtesting gains on 162 of the 260 days, and observed 10 VaR backtesting exceptions, which were predominantly driven by volatility at the onset of the COVID-19 pandemic that was materially higher than the levels realized in the historical data used for the VaR calculation. Firmwide backtesting loss days can differ from the loss days for which Fixed Income Markets and Equity Markets posted losses, as disclosed in CIB Markets revenue, as the population of positions which compose each metric are different and due to the exclusion of select components of total net revenue in backtesting gains and losses as described above. For more information on CIB Markets revenue, refer to pages 74-75. (b) 11 8 17 (17) (a) (b) NM NM (b) (a) (10) NM (b) (b) NM (b) (b) Daily Risk Management VaR Backtesting Results Year ended December 31, 2020 Backtesting Gains and Losses The Firm's stress testing framework is utilized in calculating the Firm's CCAR and other stress test results, which are reported to the Board of Directors. In addition, stress testing results are incorporated into the Firm's Risk Appetite framework, and are reported periodically to the Board Risk Committee. Profit and loss drawdowns Profit and loss drawdowns are used to highlight trading losses above certain levels of risk tolerance. A profit and loss drawdown is a decline in revenue from its year-to-date peak level. Earnings-at-risk The effect of interest rate exposure on the Firm's reported net income is important as interest rate risk represents one of the Firm's significant market risks. Interest rate risk arises not only from trading activities but also from the Firm's traditional banking activities, which include extension of loans and credit facilities, taking deposits and issuing debt as well as from the investment securities portfolio. Refer to the table on page 136 for a summary by LOB and Corporate, identifying positions included in earnings-at-risk. The CTC Risk Committee establishes the Firm's structural interest rate risk policy and related limits, which are subject to approval by the Board Risk Committee. Treasury and CIO, working in partnership with the LOBS, calculates the Firm's structural interest rate risk profile and reviews it with senior management, including the CTC Risk Committee. In addition, oversight of structural interest rate risk is managed through a dedicated risk function reporting to the CTC CRO. This risk function is responsible for providing independent oversight and governance around assumptions and establishing and monitoring limits for structural interest rate risk. The Firm manages structural interest rate risk generally through its investment securities portfolio and interest rate derivatives. Structural interest rate risk can occur due to a variety of factors, including: • • • . Differences in timing among the maturity or repricing of assets, liabilities and off-balance sheet instruments Differences in the amounts of assets, liabilities and off- balance sheet instruments that are maturing or repricing at the same time Differences in the amounts by which short-term and long- term market interest rates change (for example, changes in the slope of the yield curve) Stress scenarios are governed by an overall stress framework and are subject to the standards outlined in the Firm's policies related to model risk management. Significant changes to the framework are reviewed as appropriate. The impact of changes in the maturity of various assets, liabilities or off-balance sheet instruments as interest rates change One way the Firm evaluates its structural interest rate risk is through earnings-at-risk. Earnings-at-risk estimates the Firm's interest rate exposure for a given interest rate scenario. It is presented as a sensitivity to a baseline, which includes net interest income and certain interest rate sensitive fees. The baseline uses market interest rates and in the case of deposits, pricing assumptions. The Firm conducts simulations of changes to this baseline for interest rate-sensitive assets and liabilities denominated in U.S. dollars and other currencies ("non-U.S. dollar" currencies). These simulations primarily include retained loans, deposits, deposits with banks, investment securities, long- term debt and any related interest rate hedges, and funds transfer pricing of positions in risk management VaR and other sensitivity-based measures as described on page 136. 140 JPMorgan Chase & Co./2020 Form 10-K Earnings-at-risk scenarios estimate the potential change to a net interest income baseline, over the following 12 months utilizing multiple assumptions. These scenarios include a parallel shift involving changes to both short-term and long-term rates by an equal amount; a steeper yield curve involving holding short-term rates constant and increasing long-term rates; and a flatter yield curve involving increasing short-term rates and holding long-term rates constant. These scenarios consider many different factors, including: The impact on exposures as a result of instantaneous changes in interest rates from baseline rates. Forecasted balance sheet, as well as modeled prepayment and reinvestment behavior, but do not include assumptions about actions that could be taken by the Firm or its clients and customers in response to any such instantaneous rate changes. Mortgage prepayment assumptions are based on the interest rates used in the scenarios compared with underlying contractual rates, the time since origination, and other factors which are updated periodically based on historical experience. The pricing sensitivity of deposits, known as deposit betas, represent the amount by which deposit rates paid could change upon a given change in market interest rates over the cycle. The deposit rates paid in these scenarios may differ from actual deposit rates paid, due to repricing lags and other factors. The Firm's earnings-at-risk scenarios are periodically evaluated and enhanced in response to changes in the composition of the Firm's balance sheet, changes in market conditions, improvements in the Firm's simulation and other factors. While a relevant measure of the Firm's interest rate exposure, the earnings at risk analysis does not represent a forecast of the Firm's net interest income (Refer to Outlook on page 49 for additional information). The Firm's U.S. dollar sensitivities are presented in the table below. December 31, (in billions) Parallel shift: +100 bps shift in rates Steeper yield curve: +100 bps shift in long-term rates Flatter yield curve: The Firm manages interest rate exposure related to its assets and liabilities on a consolidated, Firmwide basis. Business units transfer their interest rate risk to Treasury and CIO through funds transfer pricing, which takes into account the elements of interest rate exposure that can be risk-managed in financial markets. These elements include asset and liability balances and contractual rates of interest, contractual principal payment schedules, expected prepayment experience, interest rate reset dates and maturities, rate indices used for repricing, and any interest rate ceilings or floors for adjustable rate products. (a) The Firm generates a number of scenarios that focus on tail events in specific asset classes and geographies, including how the event may impact multiple market factors simultaneously. Scenarios also incorporate specific idiosyncratic risks and stress basis risk between different products. The flexibility in the stress framework allows the Firm to construct new scenarios that can test the outcomes against possible future stress events. Stress testing results are reported on a regular basis to senior management of the Firm, as appropriate. Along with VaR, stress testing is an important tool used to assess risk. While VaR reflects the risk of loss due to adverse changes in markets using recent historical market behavior, stress testing reflects the risk of loss from hypothetical changes in the value of market risk sensitive positions applied simultaneously. Stress testing measures the Firm's vulnerability to losses under a range of stressed but possible economic and market scenarios. The results are used to understand the exposures responsible for those potential losses and are measured against limits. Risk Management VaR (1-day, 95% Confidence level) 350 300 250 200 150 100 50 0 -50 -100 -150 -200 -250 The Firm's stress framework covers market risk sensitive positions in the LOBS and Corporate. The framework is used to calculate multiple magnitudes of potential stress for both market rallies and market sell-offs, assuming significant changes in market factors such as credit spreads, equity prices, interest rates, currency rates and commodity prices, and combines them in multiple ways to capture an array of hypothetical economic and market scenarios. -300 -400 -450 -500 -550 First Quarter 2020 JPMorgan Chase & Co./2020 Form 10-K | Second Quarter 2020 Third Quarter 2020 Fourth Quarter 2020 139 Management's discussion and analysis Other risk measures Stress testing -350 (4) 13 9 Total VaR 2020 2019 Avg. Min Max Avg. Min Max $ 98 $ 35 $ 156 $ Diversification benefit to CIB and other VaR 40 31 $ 50 10 4 18 7 4 15 24 13 41 20 13 $ 31 Other VaR Corporate and other LOB VaR Value-at-risk JPMorgan Chase utilizes VaR, a statistical risk measure, to estimate the potential loss from adverse market moves in the current market environment. The Firm has a single VaR framework used as a basis for calculating Risk Management VaR and Regulatory VaR. The framework is employed across the Firm using historical simulation based on data for the previous 12 months. The framework's approach assumes that historical changes in market values are representative of the distribution of potential outcomes in the immediate future. The Firm believes the use of Risk Management VaR provides a daily measure of risk that is closely aligned to risk management decisions made by the LOBS and Corporate and, along with other market risk measures, provides the appropriate information needed to respond to risk events. The Firm's Risk Management VaR is calculated assuming a one-day holding period and an expected tail-loss methodology which approximates a 95% confidence level. Risk Management VaR provides a consistent framework to measure risk profiles and levels of diversification across product types and is used for aggregating risks and monitoring limits across businesses. VaR results are reported to senior management, the Board of Directors and regulators. Under the Firm's Risk Management VaR methodology, assuming current changes in market values are consistent with the historical changes used in the simulation, the Firm would expect to incur VaR "backtesting exceptions," defined as losses greater than that predicted by VaR estimates, an average of five times every 100 trading days. The number of VaR backtesting exceptions observed can differ from the statistically expected number of backtesting exceptions if the current level of market volatility is materially different from the level of market volatility during the 12 months of historical data used in the VaR calculation. Underlying the overall VaR model framework are individual VaR models that simulate historical market returns for individual risk factors and/or product types. To capture material market risks as part of the Firm's risk management framework, comprehensive VaR model calculations are performed daily for businesses whose activities give rise to market risk. These VaR models are granular and incorporate numerous risk factors and inputs to simulate daily changes in market values over the historical period; inputs are selected based on the risk profile of each portfolio, as sensitivities and historical time series used to generate daily market values may be different across product types or risk management systems. The VaR model results across all portfolios are aggregated at the Firm level. As VaR is based on historical data, it is an imperfect measure of market risk exposure and potential future losses. In addition, based on their reliance on available historical data, limited time horizons, and other factors, VaR measures are inherently limited in their ability to measure certain risks and to predict losses, particularly those associated with market illiquidity and sudden or severe shifts in market conditions. For certain products, specific risk parameters are not captured in Var due to the lack of liquidity and availability of appropriate historical data. The Firm uses proxies to estimate the VaR for these and other products when daily time series are not available. It is likely that using an actual price-based time series for these products, if available, would affect the VaR results presented. The Firm therefore considers other nonstatistical measures such as stress testing, in addition to VaR, to capture and manage its market risk positions. The daily market data used in VaR models may be different than the independent third-party data collected for VCG price testing in its monthly valuation process. For example, in cases where market prices are not observable, or where proxies are used in VaR historical time series, the data sources may differ. Refer to Valuation process in Note 2 for further information on the Firm's valuation process. As VaR model calculations require daily data and a consistent source for valuation, it may not be practical to use the data collected in the VCG monthly valuation process for VaR model calculations. The Firm's VaR model calculations are periodically evaluated and enhanced in response to changes in the composition of the Firm's portfolios, changes in market conditions, improvements in the Firm's modeling techniques and measurements, and other factors. Such changes may affect historical comparisons of VaR results. Refer to Estimations and Model Risk Management on page 151 for information regarding model reviews and approvals. The Firm calculates separately a daily aggregated VaR in accordance with regulatory rules ("Regulatory VaR”), which used to derive the Firm's regulatory VaR-based capital requirements under Basel III. This Regulatory VaR model framework currently assumes a ten business-day holding period and an expected tail loss methodology which approximates a 99% confidence level. Regulatory VaR is applied to "covered" positions as defined by Basel III, which may be different than the positions included in the Firm's Risk Management VaR. For example, credit derivative hedges of accrual loans are included in the Firm's Risk Management VaR, while Regulatory VaR excludes these credit derivative hedges. In addition, in contrast to the Firm's Risk Management VaR, Regulatory VaR currently excludes the diversification benefit for certain Var models. JPMorgan Chase & Co./2020 Form 10-K 137 Management's discussion and analysis Diversification benefit to other VaR Refer to JPMorgan Chase's Basel III Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website, for additional information on Regulatory VaR and the other components of market risk regulatory capital for the Firm (e.g., VaR-based measure, stressed VaR-based measure and the respective backtesting). Total VaR As of or for the year ended December 31, (in millions) CIB trading VaR by risk type Fixed income Foreign exchange Equities Commodities and other Diversification benefit to CIB trading VaR CIB trading VaR Credit portfolio VaR Diversification benefit to CIB VaR CIB VaR Operational Risk Management Framework The table below shows the results of the Firm's Risk Management VaR measure using a 95% confidence level. VaR can vary significantly as positions change, market volatility fluctuates, and diversification benefits change. +100 bps shift in short-term rates 28 47 (b) (a) NM NM (5) NM (b) (b) NM (b) (b) (b) (b) 92 (b) 31 42 29 63 5 1 12 5 1 11 19 9 (c) 82 10 162 7 (a) 7 8 6 12 (a) (b) (b) (a) (b) (b) (67) NM NM (33) NM (17) NM (b) (b) (b) 93 32 160 42 29 61 16 3 28 5 3 (b) 2020 CCB VaR $ 13.4 4.6 0.8 18.8 18.1 Switzerland 14.7 0.5 3.5 18.7 18.3 Australia 9.9 5.7 France 0.3 11.7 Canada 13.4 0.9 0.2 14.5 13.2 Luxembourg 11.1 1.3 12.4 12.9 Brazil 4.2 15.9 6.6 19.2 1.6 Country exposure and stress are measured and reported regularly, and used by Country Risk Management to identify trends, and monitor high usages and breaches against limits. For country risk management purposes, the Firm may report exposure to jurisdictions that are not fully autonomous, including Special Administrative Regions ("SAR") and dependent territories, separately from the independent sovereign states with which they are associated. The following table presents the Firm's top 20 exposures by country (excluding the U.S.) as of December 31, 2020, and their comparative exposures as of December 31, 2019. The selection of countries represents the Firm's largest total exposures by individual country, based on the Firm's internal country risk management approach, and does not represent the Firm's view of any actual or potentially adverse credit conditions. Country exposures may fluctuate from period to period due to client activity and market flows. The overall increase in top 20 exposures was largely driven by client activity and growth in client deposits, relative to the period ending December 31, 2019. This resulted in an increase in cash placements with the central banks of Germany and the United Kingdom. Top 20 country exposures (excluding the U.S.) (a) December 31, (in billions) China 2020 2019 (f) Lending and deposits Trading and investing Other(e) Total exposure Total exposure 21.2 Germany United Kingdom Japan 5.8 $ 0.6 $ 127.2 $ 51.6 57.2 9.4 1.8 68.4 42.4 36.7 8.6 0.3 45.6 43.8 9.7 9.9 $ 120.8 $ Risk reporting 10.8 India 5.1 Spain 4.1 1.6 0.1 5.8 5.8 Saudi Arabia 4.9 5.8 5.2 Mexico 3.9 1.0 6.2 4.9 Sweden 5.4 (1.1) 4.3 1.1 40 (a) Country exposures presented in the table reflect 90% and 87% of total Firmwide non-U.S. exposure, where exposure is attributed to an individual country, at December 31, 2020 and 2019, respectively. (b) In the fourth quarter of 2020, Country Risk Management determined that the exposure for certain commodities contracts corresponds to an EU-wide risk and should not be attributed to the individual country of registration, previously the Netherlands. As such, the exposure is no longer included and the prior-period amount has been revised to conform with the current presentation. (c) Lending and deposits includes loans and accrued interest receivable, lending-related commitments (net of eligible collateral and the allowance for credit losses), deposits with banks (including central banks), acceptances, other monetary assets, and issued letters of credit net of participations. Excludes intra-day and operating exposures, such as those from settlement and clearing activities. (d) Includes market-making inventory, Investment securities, and counterparty exposure on derivative and securities financings net of eligible collateral and hedging. Includes exposure from single reference entity ("single-name"), index and other multiple reference entity transactions for which one or more of the underlying reference entities is in a country listed in the above table. (e) Predominantly includes physical commodity inventory. (f) The country rankings presented in the table as of December 31, 2019, are based on the country rankings of the corresponding exposures at December 31, 2020, not actual rankings of such exposures at December 31, 2019. 144 JPMorgan Chase & Co./2020 Form 10-K OPERATIONAL RISK MANAGEMENT 2019 4.7 7.2 0.6 3.7 3.9 5.1 1.5 10.5 11.3 South Korea 5.4 4.3 0.4 10.1 6.4 Italy 4.7 4.7 1.9 0.3 6.8 Singapore 4.0 2.7 2.0 8.7 6.8 Netherlands (b) 5.4 0.1 2.2 7.7 5.8 Hong Kong SAR 9.7 Country Risk Management continues to monitor the impact of the COVID-19 pandemic, leveraging existing stress testing, exposure reporting and controls, as well as tailored analysis, to assess the extent to which individual countries may be adversely impacted. 0.9 Stress testing is an important component of the Firm's country risk management framework, which aims to estimate and limit losses arising from a country crisis by measuring the impact of adverse asset price movements to a country based on market shocks combined with counterparty specific assumptions. Country Risk Management periodically designs and runs tailored stress scenarios to test vulnerabilities to individual countries or sets of countries in response to specific or potential market events, sector performance concerns, sovereign actions and geopolitical risks. These tailored stress results are used to inform potential risk reduction across the Firm, as necessary. Activity Debt and equity(a) Asset Management activities Other debt and equity Description Consists of seed capital and related hedges; fund co-investments (D); and certain '; deferred compensation and related hedges (c) Consists of certain asset-backed fair value option elected loans, privately held equity and other investments held at fair value Sensitivity measure 2020 2019 10% decline in market value $ Year ended December 31, Gain/(loss) (in millions) (48) $ 10% decline in market value (919) (867) (e) Funding activities Non-USD LTD cross-currency basis Non-USD LTD hedges foreign currency ("FX") exposure Derivatives - funding spread risk Fair value option elected liabilities - funding spread risk Fair value option elected liabilities - interest rate sensitivity Represents the basis risk on derivatives used to hedge the foreign exchange risk on the non-USD LTD(d) Primarily represents the foreign exchange revaluation on the fair value of the derivative hedges" ( d) Impact of changes in the spread related to derivatives FVA Impact of changes in the spread related to fair value option elected liabilities DVA (d) (68) Interest rate sensitivity on fair value option liabilities resulting from a change in the (d) Firm's own credit spread" The table below represents the potential impact to net revenue, OCI or noninterest expense for market risk sensitive instruments that are not included in VaR or earnings-at-risk. Where appropriate, instruments used for hedging purposes are reported net of the positions being hedged. The sensitivities disclosed in the table below may not be representative of the actual gain or loss that would have been realized at December 31, 2020 and 2019, as the movement in market parameters across maturities may vary and are not intended to imply management's expectation of future changes in these sensitivities. Other sensitivity-based measures 6.9 COVID-19 Pandemic $ 0.3 2.4 4.5 1.2 (0.9) The change in the Firm's U.S. dollar sensitivities as of December 31, 2020 compared to December 31, 2019 reflected updates to the Firm's baseline for lower short- term and long-term rates as well as the impact of changes in the Firm's balance sheet. In addition, during the fourth quarter of 2020 as part of the Firm's continuous evaluation and periodic enhancement to its earnings-at-risk calculations, the Firm updated the deposit rates paid betas for consumer deposit products based upon observed pricing during the most recent economic cycle. In the absence of this update, the Firm's U.S. dollar sensitivities as of December 31, 2020 would have been lower by $2.0 billion to the +100bps shift in short-term and parallel rate scenarios. The Firm's sensitivity to rates is primarily a result of assets repricing at a faster pace than deposits. Based upon current and implied market rates as of December 31, 2020, scenarios reflecting lower rates could result in negative interest rates. The U.S. has never experienced an interest rate environment where the Federal Reserve has a negative interest rate policy. While the impact of negative interest rates on the Firm's earnings- at-risk would vary by scenario, a parallel shift downward of up to 100bps would negatively impact net interest income. In a negative interest rate environment, the modeling assumptions used for certain assets and liabilities require additional management judgment and therefore, the actual outcomes may differ from these assumptions. The Firm's non-U.S. dollar sensitivities are presented in the table below. (in billions) Parallel shift: The Firm quantifies the market risk of certain debt and equity and funding activities by assessing the potential impact on net revenue, other comprehensive income ("OCI") and noninterest expense due to changes in relevant market variables. Refer to the table Predominant business activities that give rise to market risk on page 136 for additional information on the positions captured in other sensitivity-based measures. 2020 JPMorgan Chase & Co./2020 Form 10-K +100 bps shift in rates Flatter yield curve: +100 bps shift in short-term rates $ 0.9 $ 0.5 0.8 0.5 The results of the non-U.S. dollar interest rate scenario involving a steeper yield curve with long-term rates rising by 100 basis points and short-term rates staying at current levels were not material to the Firm's earnings-at-risk at December 31, 2020 and 2019. 141 Management's discussion and analysis Non-U.S. dollar foreign exchange risk Non-U.S. dollar FX risk is the risk that changes in foreign exchange rates affect the value of the Firm's assets or liabilities or future results. The Firm has structural non-U.S. dollar FX exposures arising from capital investments, forecasted expense and revenue, the investment securities portfolio and non-U.S. dollar-denominated debt issuance. Treasury and CIO, working in partnership with the LOBS, primarily manage these risks on behalf of the Firm. Treasury and CIO may hedge certain of these risks using derivatives. 2019 Interest rate sensitivity related to risk management of changes in the Firm's own credit spread on fair value option (b) liabilities December 31, (16) consistent with a comprehensive country risk framework Assigning sovereign ratings, assessing country risks and establishing risk tolerance relative to a country Measuring and monitoring country risk exposure and stress across the Firm Managing and approving country limits and reporting trends and limit breaches to senior management Developing surveillance tools, such as signaling models and ratings indicators, for early identification of potential country risk concerns • Providing country risk scenario analysis Sources and measurement The Firm is exposed to country risk through its lending and deposits, investing, and market-making activities, whether cross-border or locally funded. Country exposure includes activity with both government and private-sector entities in a country. Under the Firm's internal country risk management approach, attribution of exposure to an individual country is based on the country where the largest proportion of the assets of the counterparty, issuer, obligor or guarantor are located or where the largest proportion of its revenue is derived, which may be different than the domicile (i.e. legal residence) or country of incorporation. Individual country exposures reflect an aggregation of the Firm's risk to an immediate default, with zero recovery, of the counterparties, issuers, obligors or guarantors attributed to that country. Activities which result in contingent or indirect exposure to a country are not included in the country exposure measure (for example, providing clearing services or secondary exposure to collateral on securities financing receivables). Assumptions are sometimes required in determining the measurement and allocation of country exposure, particularly in the case of certain non-linear or index products, or where the nature of the counterparty, issuer, obligor or guarantor is not suitable for attribution to an individual country. The use of different measurement approaches or assumptions could affect the amount of reported country exposure. Under the Firm's internal country risk measurement framework: • • Maintaining policies, procedures and standards • • • Lending exposures are measured at the total committed amount (funded and unfunded), net of the allowance for credit losses and eligible cash and marketable securities collateral received Deposits are measured as the cash balances placed with central and commercial banks Securities financing exposures are measured at their receivable balance, net of eligible collateral received Debt and equity securities are measured at the fair value of all positions, including both long and short positions Counterparty exposure on derivative receivables is measured at the derivative's fair value, net of the fair value of the eligible collateral received purchased or sold, net of the fair value of the recognized derivative receivable or payable. Credit derivatives protection purchased and sold in the Firm's market- making activities is measured on a net basis, as such activities often result in selling and purchasing protection related to the same underlying reference entity; this reflects the manner in which the Firm manages these exposures The Firm's internal country risk reporting differs from the reporting provided under the FFIEC bank regulatory requirements. Refer to Cross-border outstandings on page 318 of the 2020 Form 10-K for further information on the FFIEC's reporting methodology. JPMorgan Chase & Co./2020 Form 10-K 143 Stress testing 1 basis point parallel Management's discussion and analysis • • Credit derivatives protection purchased and sold is reported based on the underlying reference entity and is measured at the notional amount of protection • tightening of cross currency • basis (17) 10% depreciation of currency 13 15 (4) (5) 1 basis point parallel increase in spread 33 29 1 basis point parallel increase in spread (3) (2) 1 basis point parallel increase in spread 3 1 basis point parallel increase in spread Country Risk Management is an independent risk management function that assesses, manages and monitors country risk originated across the Firm. Organization and management The Firm, through its LOBS and Corporate, may be exposed to country risk resulting from financial, economic, political or other significant developments which adversely affect the value of the Firm's exposures related to a particular country or set of countries. The Country Risk Management group actively monitors the various portfolios which may be impacted by these developments and measures the extent to which the Firm's exposures are diversified given the Firm's strategy and risk tolerance relative to a country. COUNTRY RISK MANAGEMENT 142 (e) Prior-period amount has been revised to conform with the current presentation. In the absence of the scope refinement, Other debt and equity would have been $(203) million and $(192) million for the periods ending December 31, 2020 and 2019, respectively. Refer to Total VaR on page 138 for additional information. JPMorgan Chase & Co./2020 Form 10-K The Firm's country risk management function includes the following activities: 2 • (b) Impact recognized through net revenue. (c) In the second quarter of 2020, the Firm refined the approach for risk management of certain deferred compensation, which is recognized through noninterest expense. As a result, certain deferred compensation and related hedges are now included in other sensitivity-based measures. (d) Impact recognized through OCI. (a) Excludes equity securities without readily determinable fair values that are measured under the measurement alternative. Refer to Note 2 for additional information. 6. Remain open to learning how to become a better leader. Page 24 III. Banks' Enormous Competitive Threats – from Virtually Every Angle Page 28 Page 29 Page 23 Banks are playing an increasingly smaller role in the financial system. 2. The growth in shadow and fintech banking calls for level playing field regulation. 1. Page 27 Page 22 5. Page 22 Before conducting an important analysis, assess all relevant factors involved. 4. 3. Understand when analysis is necessary and when it impedes change. Page 21 Examine raw data and focus on real numbers. 3. 2. 1. Page 21 Enforce a good decision-making process. Always deal with reality. Al, the cloud and digital are transforming how we do business. 2. 4. 2. Page 35 Bold action by the Fed and the U.S. government effectively reversed financial panic. Page 21 1. Page 35 V. COVID-19 and the Economy Page 34 4. While we disbanded Haven, we will continue to build on what we learned. Page 33 New accounting requirements affect reserve reporting but not how we run our business. 3. Page 32 Brexit was finally accomplished – but uncertainties linger. Page 32 Cyber risk remains a significant threat. 1. Page 32 IV. Specific Issues Facing Our Company 10 10 Page 31 5. JPMorgan Chase is aggressively adapting to new challenges. Page 31 Fintech and Big Tech are here ... big time! Page 30 II. Lessons from Leadership $1.6T² 3. Being a responsible community citizen nationally, or globally, is more critical and more complex. $1.2T¹ RWA 2020 Basel III Advanced is $1.5T, including $385B $3.4T +$1.2T $2.2T Total assets risk RWA³ of operational $202B excluding $385B 13.8%, or 18.7%, Advanced is 13.1%² +610 bps 7.0%¹ 2020 Basel III 2020 2008 common equity +$118B $84B CET1 Banks entered this recent crisis in great shape and were part of the solution coming out. Tangible +$0.4T of operational risk RWA³ Liquidity ~$300B Page 14 Being a responsible community citizen locally is critical, and it is easy to understand why. 2. Page 13 Businesses must earn the trust of their customers and communities by acting ethically and morally. 1. Page 13 I. The Corporate Citizen: The Purpose of a Corporation Within this letter, I discuss the following: 9 Ultimately, the basis of our success is our people. They are the ones who serve our customers and communities, build the technology, make the strategic decisions, manage the risks, determine our investments and drive innovation. Whatever your view is of the world's complexity and the risks and opportunities ahead, having a great team of people – with guts and brains and enormous capabilities who can navigate personally challenging circumstances while dedicating themselves to professional excellence - is what ensures our prosperity, now and in the future. If you look deeper, you will find that our success and accomplishments are founded on our commitment to our shareholders. Shareholder value can be built only if you maintain a healthy and vibrant company, which means doing a good job taking care of your customers, employees and communities. Conversely, how can you have a healthy company if you neglect any of these stakeholders? As we have learned in 2020, there are myriad ways an institution can demonstrate its compassion for its employees and its communities while still upholding shareholder value. Page 14 >$450B of cash, ~$400B of UST, and $250B of US agency securities; reported HQLA is $697B4 LCR Liquidity coverage ratio HQLA High-quality liquid assets include cash on deposit at central banks and high-quality liquid securities as defined in the LCR rule (predominantly U.S. Treasuries, U.S. government-sponsored enterprises and government agency mortgage-backed securities, and sovereign bonds) Liquidity = HQLA plus unencumbered marketable securities, includes excess liquidity at JPMorgan Chase Bank, N.A. CET1 = Common equity Tier 1 ratio. Refer to Regulatory capital on pages 92-98 for additional information RWA Risk-weighted assets 4 Represents quarterly average HQLA included in the liquidity coverage ratio. Total reported eligible HQLA excludes average excess eligible HQLA at JPMorgan Chase Bank, N.A. that are not transferable to nonbank affiliates. Refer to Liquidity coverage ratio on page 103 for additional information. T = Trillions bps = basis points B = Billions $1,437B +~$1,137B 3 Operational risk RWA is a component of RWA under the Basel III Advanced measure. 2 Reflects the Basel III Standardized measure, which is the firm's current binding constraint. 1 CET1 and RWA reflect the Tier 1 common ratio and risk weighted assets under the Basel I measures. UST = United States Treasuries Page 35 the last section of this letter, I detail certain policy issues, which – if forcefully and effectively addressed - would be great for America and the world at large. We engage at this level because companies (like ours) have an extraordinary capability to help. We help not just with funding but with devel- oping strong public policy, which can have a greater impact on society than the collec- tive effect of companies that are respon- sible community citizens locally. This year, for example, our PolicyCenter published research based on the actual experiences of our customers and communities, showing how new policies could drive a more inclu- sive economic recovery and help small businesses. JPMorgan Chase has always recognized that long-term business success depends on community success, and that is Page 38 We provided critical development financing and attracted additional investment, such as funding through our new development finance institution (DFI) to support sustainable development. In 2020, the DFI mobilized We provided more than $18 billion in credit to small businesses around the country, as well as more than $32 billion in funding ($28 billion excluding Small Business Administration (SBA) safe harbor refunds) under the SBA's Paycheck Protection Program (PPP). For example, we helped Kids Klub Child Development Centers - which offer preschool, daycare and after-school programming - revamp their centers to enable care for essential workers' children. We committed more than $45 billion in lending and investments to support community development, affordable housing and small business growth in underserved communities across the United States. This included Eden Housing, a nonprofit that provides low-income residents with safe, modern and affordable housing in California's Bay Area. 15 We raised $103 billion in credit and capital for nonprofit and U.S. government entities, including states, cities, hospitals and universities. This included funding for NewYork-Presbyterian Health System which saw a significant increase in patients as a result of COVID-19 - to help them acquire vital medical supplies and equipment and to bring on additional staff. We raised $1.1 trillion in capital for corporations and non-U.S.government entities and offered $865 billion in credit for corporations. For example, we helped Meals on Wheels build a new 36,000-square-foot commercial kitchen and food production facility to help maintain good nutritional health of older adults with limited financial resources. We provided consumers with $226 billion in credit to help them afford some of their most important purchases, including new homes and vehicles. This included more than $32 billion to help customers in underserved communities purchase a new home. We extended credit and raised capital totaling $2.3 trillion for consumers and clients of all sizes around the world, including some of the industries and communities most affected by the pandemic's economic fallout. This includes critical financing for companies such as Boeing and its 145,000 employees. J.P. Morgan helped them raise $25 billion to help fund their ongoing operations as the pandemic led to less air travel. • Helping Clients and Customers in 2020 • We go to great lengths to be there for our clients, customers, employees and communities. Moreover, this unwavering commitment has been a hallmark of our company since its founding. During this time of corporate self-reflection, it's important to understand and reaffirm the magnitude of our contributions. Executing Our Corporate Purpose Importantly, these civic efforts are supported by senior leadership and are managed by some of our best people (these initiatives are not an afterthought and are sustainable). For our part, we are making significant, long- term, data-driven business and philanthropic investments. And while we try to be creative, we analyze everything, including philan- thropy, based on measurable results. Our effort is substantial and permanent and has support throughout the company. that address our greatest challenges, but their work often flies under the radar. We must elevate these thoughtful ideas and find ways to share them with others facing similar situ- ations, enabling more communities to benefit from proven, localized solutions. After busi- nesses have had success with some of these efforts locally, they can be adopted across the country and, in fact, around the world. We also believe that businesses' extraordi- nary capabilities are even more powerful when put to use in collaboration with governments' capabilities, particularly when seeking to solve our biggest economic and societal ills at the local level. As Washington, D.C., and central governments around the world struggle with partisan gridlock and an inability to get big things done, local communities are coming up with some of the best ideas to make civic society work for more people. Mayors, governors, educators, major employers, entrepreneurs, community leaders and nonprofits are making serious progress developing innovative approaches one of the reasons for our enduring achieve- ment. When everyone has a fair shot at participating and sharing - in the rewards of growth, the economy will be stronger, and our society will be better. I. THE CORPORATE CITIZEN: THE PURPOSE OF A CORPORATION 14 JPMorgan Chase takes an active role in large-scale public policy issues. We are fully engaged in trying to solve some of the world's biggest issues - climate change, poverty, economic development and racial inequality and the accompanying features that follow describe the extensive efforts we are making. With well-designed policies, we think these problems can all be solved. In Most people consider corporate responsi- bility to be merely enhanced philanthropy. This is understandable. But it is far harder to understand what being a responsible community citizen means in terms of macro corporate responsibility. While we are devoted to philanthropy - we spend $330 million a year on these efforts - corporate responsibility is far more than that. 3. Being a responsible community citizen nationally, or globally, is more critical and more complex. When JPMorgan Chase enters a community, we take great pride in being a responsible citizen at the local level – just like the local bakery. We lend to and support local busi- nesses. We help customers with banking, lending and saving. And our local corpo- rate responsibility efforts and philanthropic programs (examples of which are described in the following features in this section) help make these communities stronger. make the community a better place is both the moral thing to do and a driver of better commercial outcomes for the town. $140 billion toward these goals - helping, for example, with Uzbekistan's first local currency issuance in international markets to finance the country's health, education and transport sectors and with the Republic of Georgia's debut green bond to support that country's access to water, power and sanitation. If you live in a small town and run a corner bakery, it is very easy to understand the value of being a responsible community citizen. Most businesses on "Main Street' keep the sidewalk in front of their store clean so people don't slip and fall. They often participate in the community by supporting local sports teams or religious institutions. A bakery or a restaurant will often donate surplus food at the end of the day to a local homeless shelter. Most businesses under- stand that everyone doing their part to Helping Communities • Helping 1 million people open low-cost checking or savings accounts: Chase will open 16 new community branches in traditionally underserved neighborhoods and hire 150 community managers by 2022. Branches in Chicago, Dallas, Minneapolis and New York (Harlem) have already been redesigned under this new model. This model has expanded outreach to local small businesses - and to consumers with financial education - and serves as a hub for overall community engagement. Another 100 new branches are being opened in low- to moderate-income communities across the United States as part of the firm's market expansion initiative. We want to build trust in the communities we serve and become our customers' primary bank. We offer Secure Banking - a low-cost, no overdraft checking account - for those new to banking, those who have had trouble getting or keeping a bank account, and for Black and Latinx unbanked and underbanked households, thereby expanding access to traditional banking. at December 31, Improve financial health and access to banking in Black and Latinx communities Expanding our business with Black and Latinx suppliers: The firm's internal Buy Black and Latinx Portal, led by Advancing Black Pathways, encourages our lines of business to purchase goods and services from diverse businesses. This year-long campaign is designed to support the firm's commitment to spend $750 million with Black- and Latinx-owned suppliers over the next five years. Investing in middle-market businesses: The firm is co-investing up to $200 million alongside Ariel Alternatives and Project Black, an initiative that aims to close the racial wealth gap by investing in middle-market businesses that are minority-owned - or will become minority-owned - to develop a new class of Black and Latinx entrepreneurs. Helping small businesses thrive: A $350 million, five-year global commitment underscores our dedication to grow Black-, Latinx- and women-owned businesses among other underserved small businesses, help address the racial wealth divide and create a more inclusive recovery from the COVID-19 pandemic. This ambitious endeavor combines low-cost loans, equity investments and philanthropy and will help reduce barriers to capital for underserved small businesses to support their immediate needs and long-term growth. As part of this commitment, the firm is investing $42.5 million in low-cost loans and philanthropy to expand the Entrepreneurs of Color Fund to more cities in the United States, in collaboration with Local Initiatives Support Corporation and a network of community development financial institutions (CDFI). Grow Black- and Latinx-owned businesses 17 Expanding affordable housing in underserved communities: The firm's inaugural $1 billion social bond builds on its strategy to use its business expertise to create opportunity for underserved communities. The bond's co-managers solely comprise minority- and women-owned businesses, as well as service- disabled, veteran-owned firms. • Helping Black and Latinx families buy homes and refinance loans: Our Home Lending business has committed to helping an additional 40,000 Black and Latinx families buy a home over the next five years, with the firm dedicating $8 billion in mortgages for this purpose. The firm is committing up to $4 billion in refinancing loans to help an additional 20,000 Black and Latinx households achieve lower mortgage payments. In addition, the firm is working to improve key home lending products and offerings: A $5,000 grant, for example, will help cover closing costs and down payments for people buying a home in 6,700 minority communities in the United States. Promote and expand affordable housing and homeownership for underserved communities • JPMorgan Chase introduced The Path Forward in October 2020, committing $30 billion over the next five years to address the key drivers of the racial wealth divide, reduce systemic racism against Black and Latinx people, and support employees. The firm has made tangible progress to date. Our $30 Billion Path Forward Commitment background - roughly 10% of our new hires in the United States. And through the JPMorgan Chase PolicyCenter, we are advancing federal and state policies that help qualified workers with an arrest or conviction record compete for employment in federal agencies and with federal contractors. We are reforming Federal Deposit Insurance Corporation (FDIC) hiring rules and setting up automatic record clearing for eligible offenses to help individuals move on from their record. We also supported a measure signed into federal law in 2020 restoring access to Pell Grants for incarcerated individuals, which allows them to pursue postsecondary education in prison and increase employment opportunities after their release. As part of our strategy to diversify our talent pipeline, we have implemented a range of changes to expand opportunities for individuals with a criminal background. In 2020, we hired approximately 2,100 people with a criminal We have taken extensive steps to support our employees, who are our greatest strength. We offer 300 accredited skills and education programs and have helped 15,000 employees (to date) assess their skills, which may lead to opportunities for career mobility at the firm. And we have been increasing wages for thousands of employees, including branch and customer service employees, to between $16 and $20 an hour, depending on where they work in the United States, while providing an annual benefits package worth about $13,000. • Supporting Employees 16 We are dedicated to addressing climate change and sustainability around the world. In 2020, the firm committed to finance and facilitate $200 billion to drive action on climate change and advance sustainable development, including renewable energy, cleaner water and waste management; improve access to housing, education and healthcare; and promote infrastructure, innovation and growth around the globe. We have committed employee time and talent to tackling communities' greatest challenges. In 2020, employees participated in nearly 50 Service Corps programs to help local nonprofits; mentored hundreds of Black and Latinx young men as part of The Fellowship Initiative; and supported local organizations focused on racial equity. We designed branches, products, services and digital solutions to help clients and customers better manage their financial daily lives, with particular focus on underserved communities and families. Examples include low-cost, low-fee accounts, such as Chase Secure BankingSM, and financial tools, such as Chase Credit Journey and Chase Autosave. In 2020, we continued to open new branches in new markets across the United States with 30% opening in low- to moderate-income communities by 2023. We raised $12 billion in capital and credit to help finance infrastructure projects across the United States. This included $1.3 billion in credit assistance to New York City's Metropolitan Transportation Authority to help deal with the serious impacts of COVID-19 on the city's transportation system and $800 million in capital for Michigan's Department of Transportation to help rebuild the state's roads and bridges. We have supported and continue to support a range of community initiatives - from assisting underserved small businesses outside of Paris to facilitating skills training for high-growth jobs in India to helping residents of Harlem increase savings and reduce debt. In 2020, we provided more than $500 million in low-cost loans, equity and philanthropic grants to address immediate needs brought on by the COVID-19 crisis, drive an inclusive recovery and advance racial equity. These efforts will help 1.3 million individuals receive financial coaching, enable 172,000 people to enroll in jobs and skills training programs, assist 64,000 underserved small businesses and create or preserve 43,000 affordable housing units. 3. The confusing interplay of monetary, fiscal and regulatory policy continues through recessions. 2. Being a responsible community citizen locally is critical, and it is easy to understand why. when I hear about a company, or a hedge fund, causing loans and a company to default so they can trigger credit default swap hedges - it's completely unethical. Business Roundtable's Statement on the 11 Page 63 America's global role and engagement are indispensable to the health and well-being of America. 5. Page 55 We need to take specific action steps. 4. Page 54 for healthy growth. We need a comprehensive, multi-year national Marshall Plan, and we must strive 3. Page 50 Why did - and didn't – these failures happen? 2. Page 49 Laying out the problems is painful. 1. Page 47 American Exceptionalism, Competitiveness and Leadership: Challenged by China, COVID-19 and Our Own Competence VI. Public Policy Page 45 5. The pandemic accelerated remote working capabilities, which will likely carry forward. Page 42 4. The regulatory system needs to keep up with the changing world - and finish Dodd-Frank to get it right. Purpose of a Corporation We must always strive, particularly in tough times, to earn the trust of our customers and communities. In August 2019, Business Roundtable released the below Statement on the Purpose of a Corporation, signed by 181 CEOS, including Jamie Dimon, then chair of the association. This statement repositioned the definition of corporate success as serving shareholders principally to endorsing a modern standard of corporate responsibility: to serve all stakeholders - customers, employees, suppliers, communities and shareholders. Businesses play a vital role in the economy by creating jobs, fostering innovation and providing essential goods and services. Businesses make and sell consumer products; manufacture equipment and vehicles; support the national defense; grow and produce food; provide health care; generate and deliver energy; and offer financial, communications and other services that underpin economic growth. customers down or enforce rules that a customer may not like (for example, cove- nants). This makes open and transparent dealings even more important. When I hear examples of people doing something that is wrong because they could be paid more, it makes my blood boil - and I don't want them working here. And I can't believe it I. THE CORPORATE CITIZEN: THE PURPOSE OF A CORPORATION 13 Banks, in particular, have to be rigorous about standards. Unlike many companies that will simply sell you a product if you can pay for it, banks must necessarily turn Great companies are strict about having fair dealings with their customers. I have always loved that Home Depot's company policy is not to raise lumber prices in the imme- diate aftermath of a hurricane, regardless of whether it can. (I want to remind readers that banks essentially did not raise the price of credit when they renewed loans during the financial crisis.) Pricing to customers should be what's fair - not what a company can get away with. To a good company, its reputation is every- thing. That reputation is earned day in and day out with every interaction with customers and communities. This is not to say that companies (and people) do not make mistakes - of course they do. Often a reputation is earned by how you deal with those mistakes. While all businesses are different, there are some fundamentals: good products, fair and transparent pricing, thoughtful and respon- sive service, and continuous innovation. Great companies constantly set high stan- dards, acknowledge their mistakes and prop- erly discipline or dismiss bad actors. 1. Businesses must earn the trust of their customers and communities by acting ethically and morally. wake up each morning, they worry about all of the things that they need to do right to build a successful company. A company is like a team. We must do many things well to succeed, and, ultimately, that leads to creating shareholder value. Obviously, companies have fiduciary respon- sibilities. However, legal and fiduciary language does not represent how most CEOs and boards actually run their companies. We should not be buttonholed by the debate about whether there are "fiduciary" reasons to think of "shareholder value" narrowly and to the exclusion of those who work at the company, our clients and communi- ties. When most CEOs and board members The problem with the American public's impression of "shareholder value" is that too many people interpret it to mean short-term, rapacious profit taking – which, ironically, is the last thing that leads to building real, long-term shareholder value. And when they hear the word "fiduciary," they think we are standing behind our lawyers. To be healthy and vibrant – and to create long- term shareholder value - a company must be financially successful over the long run. _ It is vital that we do all of these things, as the failure to perform any one of them with excellence could lead to the failure of all. Over the years, we have extensively described the efforts we make to take care of our customers and our employees. The purpose of this section is to describe our corporate responsibility efforts in more detail and explain their importance. We need to build and maintain a healthy and vibrant company, over the long run, to be able to deal with the uncertainties of life, to invest, to innovate and to grow. To be healthy and vibrant, a company must do many things well: It must do a great job for customers; attract, develop and retain talented employees; and serve its communities. THE PURPOSE OF A CORPORATION I. THE CORPORATE CITIZEN: 12 Released: August 19, 2019 Each of our stakeholders is essential. We commit to deliver value to all of them, for the future success of our companies, our communities and our country. Generating long-term value for shareholders, who provide the capital that allows companies to invest, grow and innovate. We are committed to transparency and effective engagement with shareholders. Supporting the communities in which we work. We respect the people in our communities and protect the environment by embracing sustainable practices across our businesses. Dealing fairly and ethically with our suppliers. We are dedicated to serving as good partners to the other companies, large and small, that help us meet our missions. Delivering value to our customers. We will further the tradition of American companies leading the way in meeting or exceeding customer expectations. Investing in our employees. This starts with compensating them fairly and providing important benefits. It also includes supporting them through training and education that help develop new skills for a rapidly changing world. We foster diversity and inclusion, dignity and respect. • While each of our individual companies serves its own corporate purpose, we share a fundamental commitment to all of our stakeholders. We commit to: Americans deserve an economy that allows each person to succeed through hard work and creativity and to lead a life of meaning and dignity. We believe the free-market system is the best means of generating good jobs, a strong and sustainable economy, innovation, a healthy environment and economic opportunity for all. Our Fortress Balance Sheet 18 Strengthening diverse-led financial institutions: To promote financial institutions in underserved neighborhoods, we are providing additional access to capital, connections to institutional investors through new products and services, specialty support for Black-led commercial projects, and mentorship and training opportunities. In October 2020, the firm committed to investing $50 million in Black- and Latinx-led minority depository institutions and CDFIs. With $40 million of that investment already committed or deployed to Louisiana-based Liberty Bank, North Carolina- based M&F Bank, New York-based Carver Federal Savings Bank and Los Angeles-based Broadway Federal Bank, the total investment has been increased to $75 million, which could generate access to as much as $750 million in community lending. In addition, the firm's new Empower money market share class will allow these institutions to develop new revenue streams by serving institutional clients. Insurance $ 18.4 (a) Level 3 assets at fair value as a percentage of total Firm assets Level 3 assets at fair value as a percentage of total Firm assets at fair value (a) 0.5% 1.5% (a) For purposes of the table above, the derivative receivables total reflects the impact of netting adjustments; however, the $7.7 billion of derivative receivables classified as level 3 does not reflect the netting adjustment as such netting is not relevant to a presentation based on the transparency of inputs to the valuation of an asset. The level 3 balances would be reduced if netting were applied, including the netting benefit associated with cash collateral. Valuation Details of the Firm's processes for determining fair value are set out in Note 2. Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed valuation models and other valuation techniques that use significant unobservable inputs and are therefore classified within level 3 of the valuation hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2. JPMorgan Chase & Co./2020 Form 10-K 153 Management's discussion and analysis In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate valuation model or other valuation technique to use. Second, the lack of observability of certain significant inputs requires management to assess all relevant empirical data in deriving valuation inputs including, for example, transaction details, yield curves, interest rates, prepayment speed, default rates, volatilities, correlations, prices (such as commodity, equity or debt prices), valuations of comparable instruments, foreign exchange rates and credit curves. Refer to Note 2 for a further discussion of the valuation of level 3 instruments, including unobservable inputs used. For instruments classified in levels 2 and 3, management judgment must be applied to assess the appropriate level of valuation adjustments to reflect counterparty credit quality, the Firm's creditworthiness, market funding rates, liquidity considerations, unobservable parameters, and for portfolios that meet specified criteria, the size of the net open risk position. The judgments made are typically affected by the type of product and its specific contractual terms, and the level of liquidity for the product or within the market as a whole. In periods of heightened market volatility and uncertainty judgments are further affected by the wider variation of reasonable valuation estimates, particularly for positions that are less liquid. Refer to Note 2 for a further discussion of valuation adjustments applied by the Firm. Imprecision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm's businesses and portfolios. The Firm uses various methodologies and assumptions in the determination of fair value. The use of methodologies or assumptions different than those used by the Firm could result in a different estimate of fair value at the reporting date. Refer to Note 2 for a detailed discussion of the Firm's valuation process and hierarchy, and its determination of fair value for individual financial instruments. Goodwill impairment Under U.S. GAAP, goodwill must be allocated to reporting units and tested for impairment at least annually. The Firm's process and methodology used to conduct goodwill impairment testing is described in Note 15. Management applies significant judgment when testing goodwill for impairment. The goodwill associated with each business combination is allocated to the related reporting units for goodwill impairment testing. For the year ended December 31, 2020, the Firm reviewed current economic conditions, including the potential impacts of the COVID-19 pandemic on business performance, estimated market cost of equity, as well as actual business results and projections of business performance for all its reporting units. The Firm has concluded that the goodwill allocated to its reporting units was not impaired as of December 31, 2020. The fair values of these reporting units exceeded their carrying values by at least 15% and did not indicate a significant risk of goodwill impairment based on current projections and valuations. The projections for all of the Firm's reporting units are consistent with management's current business outlook assumptions in the short term, and the Firm's best estimates of long-term growth and return on equity in the longer term. Where possible, the Firm uses third-party and peer data to benchmark its assumptions and estimates. Refer to Note 15 for additional information on goodwill, including the goodwill impairment assessment as of December 31, 2020. Credit card rewards liability JPMorgan Chase offers credit cards with various rewards programs which allow cardholders to earn rewards points based on their account activity and the terms and conditions of the rewards program. Generally, there are no limits on the points that an eligible cardholder can earn, nor do the points expire, and the points can be redeemed for a variety of rewards, including cash (predominantly in the form of account credits), gift cards and travel. The Firm maintains a rewards liability which represents the estimated cost of rewards points earned and expected to be redeemed by cardholders. The liability is accrued as the cardholder earns the benefit and is reduced when the cardholder redeems points. This liability was $7.7 billion and $6.4 billion at December 31, 2020 and 2019, respectively, and is recorded in accounts payable and other liabilities on the Consolidated balance sheets. The rewards liability is sensitive to redemption rate ("RR") and cost per point ("CPP") assumptions. The RR assumption is used to estimate the number of points earned by customers that will be redeemed over the life of the account. The CPP assumption is used to estimate the cost of future point redemptions. These assumptions are evaluated periodically considering historical actuals and cardholder redemption behavior and updates to them will impact the rewards liability. As of December 31, 2020, a combined increase of 25 basis points in RR and 1 basis point in CPP would increase the rewards liability by approximately $215 million. Income taxes JPMorgan Chase is subject to the income tax laws of the various jurisdictions in which it operates, including U.S. federal, state and local, and non-U.S. jurisdictions. These laws are often complex and may be subject to different interpretations. To determine the financial statement impact of accounting for income taxes, including the provision for income tax expense and unrecognized tax benefits, JPMorgan Chase must make assumptions and judgments about how to interpret and apply these complex tax laws to numerous transactions and business events, as well as make judgments regarding the timing of when 154 1,246.8 3,386.1 $ $ Total assets measured at fair value Total Firm assets Trading debt and equity instruments Derivative receivables (a) $ 423.5 $ 2.6 79.6 7.7 Total trading assets 503.1 10.3 AFS securities 388.2 Loans 44.5 2.3 MSRS 3.3 Other 304.1 0.5 Total assets measured at fair value on a recurring basis 1,243.2 16.4 Total assets measured at fair value on a nonrecurring basis 3.6 2.0 JPMorgan Chase & Co./2020 Form 10-K certain items may affect taxable income in the U.S. and non-U.S. tax jurisdictions. JPMorgan Chase's interpretations of tax laws around the world are subject to review and examination by the various taxing authorities in the jurisdictions where the Firm operates, and disputes may occur regarding its view on a tax position. These disputes over interpretations with the various taxing authorities may be settled by audit, administrative appeals or adjudication in the court systems of the tax jurisdictions in which the Firm operates. JPMorgan Chase regularly reviews whether it may be assessed additional income taxes as a result of the resolution of these matters, and the Firm records additional reserves as appropriate. In addition, the Firm may revise its estimate of income taxes due to changes in income tax laws, legal interpretations, and business strategies. It is possible that revisions in the Firm's estimate of income taxes may materially affect the Firm's results of operations in any reporting period. The Firm's provision for income taxes is composed of current and deferred taxes. Deferred taxes arise from differences between assets and liabilities measured for financial reporting versus income tax return purposes. Deferred tax assets are recognized if, in management's judgment, their realizability is determined to be more likely than not. The Firm has also recognized deferred tax assets in connection with certain tax attributes, including net operating loss ("NOL”) carryforwards and foreign tax credit ("FTC") carryforwards. The Firm performs regular reviews to ascertain whether its deferred tax assets are realizable. These reviews include management's estimates and assumptions regarding future taxable income, which also incorporates various tax planning strategies, including strategies that may be available to utilize NOLS before they expire. In connection with these reviews, if it is determined that a deferred tax asset is not realizable, a valuation allowance is established. The valuation allowance may be reversed in a subsequent reporting period if the Firm determines that, based on revised estimates of future taxable income or changes in tax planning strategies, it is more likely than not that all or part of the deferred tax asset will become realizable. As of December 31, 2020, management has determined it is more likely than not that the Firm will realize its deferred tax assets, net of the existing valuation allowance. • . securities to incorporate an allowance, which will allow for reversals of credit impairments in the event that the credit of an issuer improves. Requires a cumulative-effect adjustment to retained earnings as of the beginning of the reporting period of adoption. Requires recognition of an impairment loss when the estimated fair value of a reporting unit falls below its carrying value. Eliminates the requirement that an impairment loss be recognized only if the estimated implied fair value of the goodwill is below its carrying value. Provides optional expedients and exceptions to current accounting guidance when financial instruments, hedge accounting relationships, and other transactions are amended due to reference rate reform. Provides an election to account for certain contract amendments related to reference rate reform as modifications rather than extinguishments without the requirement to assess the significance of the amendments. Allows for changes in critical terms of a hedge accounting relationship without automatic termination of that relationship. Provides various practical expedients and elections designed to allow hedge accounting to continue uninterrupted during the transition period. Provides a one-time election to transfer securities out of the held-to-maturity classification if certain criteria are met. • The January 2021 update provides an election to account for derivatives modified to change the rate used for discounting, margining, or contract price alignment (collectively "discounting transition") as modifications. • Effects on financial statements • Adopted January 1, 2020. • • . • Refer to Note 1 for further information. Adopted January 1, 2020. No impact upon adoption as the guidance was applied prospectively. Refer to Note 15 for further information. Issued and effective March 12, 2020. The January 7, 2021 update was effective when issued. The Firm elected to apply certain of the practical expedients related to contract modifications and hedge accounting relationships, and discounting transition beginning in the third quarter of 2020. The discounting transition election was applied retrospectively. The main purpose of the practical expedients is to ease the administrative burden of accounting for contracts impacted by reference rate reform, and these elections did not have a material impact on the Consolidated Financial Statements. 156 JPMorgan Chase & Co./2020 Form 10-K • Trading assets: • Requires inclusion of expected recoveries, limited to the cumulative amount of prior writeoffs, when estimating the allowance for credit losses for in scope financial assets (including collateral-dependent assets). The Firm adjusts its unrecognized tax benefits as necessary when additional information becomes available. Uncertain tax positions that meet the more-likely-than-not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes is more likely than not to be realized upon settlement. It is possible that the reassessment of JPMorgan Chase's unrecognized tax benefits may have a material impact on its effective income tax rate in the period in which the reassessment occurs. Refer to Note 25 for additional information on income taxes. Litigation reserves Refer to Note 30 for a description of the significant estimates and judgments associated with establishing litigation reserves. JPMorgan Chase & Co./2020 Form 10-K 155 Management's discussion and analysis ACCOUNTING AND REPORTING DEVELOPMENTS Financial Accounting Standards Board ("FASB") Standards Adopted since January 1, 2020 Standard Financial Instruments - Credit Losses ("CECL") Issued June 2016 Goodwill Issued January 2017 Reference Rate Reform Issued March 2020 and updated January 2021 Summary of guidance • Establishes a single allowance framework for all financial assets measured at amortized cost and certain off-balance sheet credit exposures. This framework requires that management's estimate reflects credit losses over the instrument's remaining expected life and considers expected future changes in macroeconomic conditions. • Eliminates existing guidance for PCI loans, and requires recognition of the nonaccretable difference as an increase to the allowance for expected credit losses on financial assets purchased with more than insignificant credit deterioration since origination, with a corresponding increase in the amortized cost of the related loans. • • Amends existing impairment guidance for AFS One of the ways in which operational risk may be mitigated is through insurance maintained by the Firm. The Firm purchases insurance from commercial insurers and maintains a wholly-owned captive insurer, Park Assurance Company. Insurance may also be required by third parties with whom the Firm does business. 53.0 $ The Firm has a Code of Conduct (the "Code") that sets forth the Firm's expectation that employees will conduct themselves with integrity at all times and provides the principles that govern employee conduct with clients, customers, shareholders and one another, as well as with the markets and communities in which the Firm does business. The Code requires employees to promptly report any potential or actual violation of the Code, any internal Firm policy, or any law or regulation applicable to the Firm's business. It also requires employees to report any illegal conduct, or conduct that violates the underlying principles of the Code, by any of the Firm's employees, clients, customers, suppliers, contract workers, business partners, or agents. All newly hired employees are assigned Code training and current employees are periodically assigned Code training on an ongoing basis. Employees are required to affirm their compliance with the Code periodically. Employees can report any potential or actual violations of the Code through the JPMC Conduct Hotline by phone or the internet. The Hotline is anonymous, except in certain non- U.S. jurisdictions where laws prohibit anonymous reporting, and is available at all times globally, with translation services. It is administered by an outside service provider. The Code prohibits retaliation against anyone who raises an issue or concern in good faith. Periodically, the Audit Committee receives reports on the Code of Conduct program. 148 JPMorgan Chase & Co./2020 Form 10-K CONDUCT RISK MANAGEMENT Conduct risk, a subcategory of operational risk, is the risk that any action or inaction by an employee or employees could lead to unfair client or customer outcomes, impact the integrity of the markets in which the Firm operates, or compromise the Firm's reputation. Overview Each LOB and Corporate is accountable for identifying and managing its conduct risk to provide appropriate engagement, ownership and sustainability of a culture consistent with the Firm's How We Do Business Principles (the “Principles”). The Principles serve as a guide for how employees are expected to conduct themselves. With the Principles serving as a guide, the Firm's Code sets out the Firm's expectations for each employee and provides information and resources to help employees conduct business ethically and in compliance with the laws everywhere the Firm operates. Refer to Compliance Risk Management on page 148 for further discussion of the Code. Governance and oversight The Conduct Risk Program is governed by the CCOR Management policy, which establishes the framework for governance, identification, measurement, monitoring and testing, management and reporting conduct risk in the Firm. The Firm has a senior committee that provides oversight of the Firm's conduct initiatives to develop a more holistic view of conduct risks and to connect key programs across the Firm in order to identify opportunities and emerging areas of focus. This committee is responsible for setting overall program direction for strategic enhancements to the Firm's employee conduct framework and review the consolidated Firmwide Conduct Risk Appetite Assessment. Conduct risk management encompasses various aspects of people management practices throughout the employee life cycle, including recruiting, onboarding, training and development, performance management, promotion and compensation processes. Each LOB, Treasury and CIO, and designated corporate functions completes an assessment of conduct risk periodically, reviews metrics and issues which may involve conduct risk, and provides business conduct training as appropriate. JPMorgan Chase & Co./2020 Form 10-K 149 Management's discussion and analysis LEGAL RISK MANAGEMENT Legal risk, a subcategory of operational risk, is the risk of loss primarily caused by the actual or alleged failure to meet legal obligations that arise from the rule of law in jurisdictions in which the Firm operates, agreements with clients and customers, and products and services offered by the Firm. Overview The global Legal function ("Legal") provides legal services and advice to the Firm. Legal is responsible for managing the Firm's exposure to legal risk by: • • • managing actual and potential litigation and enforcement matters, including internal reviews and investigations related to such matters advising on products and services, including contract negotiation and documentation advising on offering and marketing documents and new business initiatives managing dispute resolution Code of Conduct The Firm maintains oversight and coordination of its compliance risk through the implementation of the CCOR Risk Management Framework. The Firm's CCO also provides regular updates to the Audit Committee and the Board Risk Committee. In certain Special Purpose Committees of the Board have previously been established to oversee the Firm's compliance with regulatory Consent Orders. Operational Risk and Compliance is led by the Firm's Global CCO and FRE for Operational Risk. Governance and oversight The Firm's Third-Party Oversight ("TPO”) and Inter-affiliates Oversight ("IAO") framework assist the LOBS and Corporate in selecting, documenting, onboarding, monitoring and managing their supplier relationships including services provided by affiliates. The objectives of the TPO framework are to hold suppliers to a high level of operational performance and to mitigate key risks including data loss and business disruption. The Corporate Third-Party Oversight group is responsible for Firmwide training, monitoring, reporting and standards. Third-party outsourcing risk Payment fraud risk is the risk of external and internal parties unlawfully obtaining personal monetary benefit through misdirected or otherwise improper payment. The risk of payment fraud remains at a heightened level across the industry, particularly during the current COVID-19 pandemic due to the use of contingent forms of payment authentication methods, scams involving the pandemic being perpetrated including an increase in the level of fraud attempts against consumers. The complexities of these incidents and the strategies used by perpetrators continue to evolve. The Firm employs various controls for managing payment fraud risk as well as providing employee and client education and awareness trainings. The Firm's monitoring of customer behavior to detect new fraud strategies is periodically evaluated and enhanced in an effort to mitigate these fraud risks. Payment fraud risk Business disruptions can occur due to forces beyond the Firm's control such as the spread of infectious diseases or pandemics, severe weather, power or telecommunications loss, accidents, failure of a third party to provide expected services, cyberattack, flooding, transit strikes, terrorism, health emergencies. The safety of the Firm's employees and customers is of the highest priority. The Firmwide resiliency program is intended to enable the Firm to recover its critical business functions and supporting assets (i.e., staff, technology and facilities) in the event of a business interruption. The program includes governance, awareness training, and testing of recovery strategies, as well as strategic and tactical initiatives to identify, assess, and manage business interruption and public safety risks. The strength and proficiency of the Firmwide resiliency program has played an integral role in maintaining the Firm's business operations during and after various events. Business and technology resiliency risk The Firm's Security Awareness Program includes training that reinforces the Firm's Information Technology Risk and Security Management policies, standards and practices, as well as the expectation that employees comply with these policies. The Security Awareness Program engages personnel through training on how to identify potential cybersecurity risks and protect the Firm's resources and information. This training is mandatory for all employees globally on a periodic basis, and it is supplemented by Firmwide testing initiatives, including periodic phishing tests. Finally, the Firm's Global Privacy Program requires all employees to take periodic awareness training on data privacy. This privacy-focused training includes information about confidentiality and security, as well as responding to unauthorized access to or use of information. The IRM function provides oversight of the activities designed to identify, assess, measure, and mitigate cybersecurity risk. The Global Cybersecurity and Technology Control governance structure is designed to identify, escalate, and mitigate information security risks. This structure uses key governance forums to disseminate information and monitor technology efforts. These forums are established at multiple levels throughout the Firm and include representatives from each LOB and Corporate. Reports containing overviews of key technology risks and efforts to enhance related controls are produced for these forums, and are reviewed by management at multiple levels. The forums are used to escalate information security risks or other matters as appropriate. Software & Platform Enablement • Production Management & Resiliency Governance & Controls interpreting existing laws, rules and regulations, and Identity & Access Management • • • JPMorgan Chase & Co./2020 Form 10-K 147 Management's discussion and analysis COMPLIANCE RISK MANAGEMENT Compliance risk, a subcategory of operational risk, is the risk of failing to comply with laws, rules, regulations or codes of conduct and standards of self-regulatory organizations. Overview Each LOB and Corporate hold primary ownership of and accountability for managing compliance risk. The Firm's Operational Risk and Compliance Organization ("Operational Risk and Compliance"), which is independent of the LOBS and Corporate, provides independent review, monitoring and oversight of business operations with a focus on compliance with the laws, rules, and regulations applicable to the delivery of the Firm's products and services to clients and customers. These compliance risks relate to a wide variety of laws, rules and regulations depending on the LOB and the jurisdiction, and include risks related to financial products and services, relationships and interactions with clients and customers, and employee activities. For example, compliance risks include those associated with anti-money laundering compliance, trading activities, market conduct, and complying with the laws, rules, and regulations related to the offering of products and services across jurisdictional borders. Compliance risk is also inherent in the Firm's fiduciary activities, including the failure to exercise the applicable standard of care (such as the duties of loyalty or care), to act in the best interest of clients and customers or to treat clients and customers fairly. Other functions provide oversight of significant regulatory obligations that are specific to their respective areas of responsibility. Operational Risk and Compliance implements policies and standards designed to govern, identify, measure, monitor and test, manage, and report on compliance risk. Data Management, Protection & Privacy Securities borrowed advising on changes to them and proposed laws, rules and regulations, and To consider the impact of a hypothetical alternate macroeconomic forecast, the Firm compared the modeled credit losses determined using its central and relative adverse macroeconomic scenarios, which are two of the five scenarios considered in estimating the allowances for loan losses and lending-related commitments. The central and relative adverse scenarios each included a full suite of MEVS, but differed in the levels, paths and peaks/troughs of those variables over the eight-quarter forecast period. For example, compared to the Firm's central scenario described on page 132 and in Note 13, the Firm's relative adverse scenario assumes a significantly elevated U.S. unemployment rate throughout 2021, averaging 3.0% higher over the eight-quarter forecast, with a peak difference of approximately 4.0% in the second quarter of 2021; lower U.S. real GDP with a slower recovery, 152 JPMorgan Chase & Co./2020 Form 10-K remaining nearly 2.6% lower at the end of the eight- quarter forecast, with a peak difference of nearly 4.1% in the third quarter of 2021; and a 10.1% further deterioration in the national HPI with a trough in the first quarter of 2022. This analysis is not intended to estimate expected future changes in the allowance for credit losses, for a number of reasons, including: • the Firm has placed significant weight on its adverse scenarios in estimating its allowance for credit losses as of December 31, 2020, and accordingly, the existing allowance already reflects credit losses beyond those estimated under the central scenario the impacts of changes in many MEVS are both interrelated and nonlinear, so the results of this analysis cannot be simply extrapolated for more severe changes in macroeconomic variables the COVID-19 pandemic has stressed many MEVS at a speed and to degrees not seen in recent history, adding significantly higher degrees of uncertainty around modeled credit loss estimations • significant changes in the expected severity and duration of the economic downturn caused by the COVID-19 pandemic, the effects of government support and customer assistance, and the speed of the subsequent recovery could significantly affect the Firm's estimate of expected credit losses irrespective of the estimated sensitivities described below. Without considering the additional weight the Firm has placed on its adverse scenarios or any other offsetting or correlated effects in other qualitative components of the Firm's allowance for credit losses for the lending exposures noted below, the difference between the modeled estimates under the Firm's relative adverse and central scenarios at December 31, 2020 would result in the following: An increase of approximately $700 million for residential real estate loans and lending-related commitments An increase of approximately $5.1 billion for credit card loans It is difficult to estimate how potential changes in any one factor or input might affect the overall allowance for credit losses because management considers a wide variety of factors and inputs in estimating the allowance for credit losses. Changes in the factors and inputs considered may not occur at the same rate and may not be consistent across all geographies or product types, and changes in factors and inputs may be directionally inconsistent, such that improvement in one factor or input may offset deterioration in others. An increase of approximately $2.8 billion for wholesale loans and lending-related commitments Recognizing that forecasts of macroeconomic conditions are inherently uncertain, particularly in light of the recent economic conditions, the Firm believes that its process to consider the available information and associated risks and uncertainties is appropriately governed and that its estimates of expected credit losses were reasonable and appropriate for the period ended December 31, 2020. Fair value JPMorgan Chase carries a portion of its assets and liabilities at fair value. The majority of such assets and liabilities are measured at fair value on a recurring basis, including, derivatives and structured note products. Certain assets and liabilities are measured at fair value on a nonrecurring basis, including certain mortgage, home equity and other loans, where the carrying value is based on the fair value of the underlying collateral. Assets measured at fair value The following table includes the Firm's assets measured at fair value and the portion of such assets that are classified within level 3 of the valuation hierarchy. Refer to Note 2 for further information. December 31, 2020 (in billions, except ratios) Total assets at fair value Total level 3 assets Federal Funds sold and securities purchased under resale agreements $ 238.0 This analysis relates only to the modeled credit loss estimates and is not intended to estimate changes in the overall allowance for credit losses as it does not reflect any potential changes in other adjustments to the quantitative calculation, which would also be influenced by the judgment management applies to the modeled lifetime loss estimates to reflect the uncertainty and imprecision of these modeled lifetime loss estimates based on then-current circumstances and conditions. advising on advocacy in connection with contemplated The COVID-19 pandemic has resulted in a weak labor market and weak overall economic conditions that will continue to affect borrowers across the Firm's consumer and wholesale lending portfolios. Significant judgment is required to estimate the severity and duration of the current economic downturn, as well as its potential impact on borrower defaults and loss severities. In particular, macroeconomic conditions and forecasts regarding the duration and severity of the economic downturn caused by the COVID-19 pandemic have been rapidly changing and remain highly uncertain. It is difficult to predict exactly how borrower behavior will be impacted by these changes in economic conditions. The effectiveness of government support, customer assistance and enhanced unemployment benefits should act as mitigants to credit losses, but the extent of the mitigation impact remains uncertain. Key MEVS for the wholesale portfolio include U.S. real GDP, U.S. unemployment, U.S. equity prices, corporate credit spreads, oil prices, commercial real estate prices and HPI. providing legal advice to the LOBS, Corporate, functions and the Board. Legal selects, engages and manages outside counsel for the Firm on all matters in which outside counsel is engaged. In addition, Legal advises the Firm's Conflicts Office which reviews the Firm's wholesale transactions that may have the potential to create conflicts of interest for the Firm. Governance and oversight The Firm's General Counsel reports to the CEO and is a member of the Operating Committee, the Firmwide Risk Committee and the Firmwide Control Committee. The Firm's General Counsel and other members of Legal report on significant legal matters to the Firm's Board of Directors and to the Audit Committee. Legal serves on and advises various committees and advises the Firm's LOBS and Corporate on potential reputation risk issues. 150 JPMorgan Chase & Co./2020 Form 10-K ESTIMATIONS AND MODEL RISK MANAGEMENT Estimations and Model risk, a subcategory of operational risk, is the potential for adverse consequences from decisions based on incorrect or misused estimation outputs. The Firm uses models and other analytical and judgment- based estimations across various businesses and functions. The estimation methods are of varying levels of sophistication and are used for many purposes, such as the valuation of positions and measurement of risk, assessing regulatory capital requirements, conducting stress testing, and making business decisions. A dedicated independent function, Model Risk Governance and Review ("MRGR”), defines and governs the Firm's policies relating to the management of model risk and risks associated with certain analytical and judgment-based estimations, such as those used in risk management, budget forecasting and capital planning and analysis. The governance of analytical and judgment-based estimations within MRGR's scope follows a consistent approach to the approach used for models, which is described in detail below. Model risks are owned by the users of the models within the Firm based on the specific purposes of such models. Users and developers of models are responsible for developing, implementing and testing their models, as well as referring models to the MRGR for review and approval. Once models have been approved, model users and developers are responsible for maintaining a robust operating environment, and must monitor and evaluate the performance of the models on an ongoing basis. Model users and developers may seek to enhance models in response to changes in the portfolios and in product and market developments, as well as to capture improvements in available modeling techniques and systems capabilities. Models are tiered based on an internal standard according to their complexity, the exposure associated with the model and the Firm's reliance on the model. This tiering is subject to the approval of the MRGR. In its review of a model, the MRGR considers whether the model is suitable for the specific purposes for which it will be used. When reviewing a model, the MRGR analyzes and challenges the model methodology and the reasonableness of model assumptions, and may perform or require additional testing, including back-testing of model outcomes. Model reviews are approved by the appropriate level of management within the MRGR based on the relevant model tier. Under the Firm's Estimations and Model Risk Management Policy, the MRGR reviews and approves new models, as well as material changes to existing models, prior to implementation in the operating environment. In certain circumstances exceptions may be granted to the Firm's policy to allow a model to be used prior to review or approval. The MRGR may also require the user to take appropriate actions to mitigate the model risk if it is to be used in the interim. These actions will depend on the model and may include, for example, limitation of trading activity. While models are inherently imprecise, the degree of imprecision or uncertainty can be heightened by the market or economic environment. This is particularly true when the current and forecasted environment is significantly different from the historical macroeconomic environments upon which the models were trained, as the Firm has experienced during the COVID-19 pandemic. This uncertainty may necessitate a greater degree of judgment and analytics to inform adjustments to model outputs than in typical periods. Changes in the Firm's assumptions and forecasts of economic conditions could significantly affect its estimate of expected credit losses in the portfolio at the balance sheet date or lead to significant changes in the estimate from one reporting period to the next. Refer to Critical Accounting Estimates Used by the Firm on pages 152-155 and Note 2 for a summary of model-based valuations and other valuation techniques. 151 Management's discussion and analysis CRITICAL ACCOUNTING ESTIMATES USED BY THE FIRM JPMorgan Chase's accounting policies and use of estimates are integral to understanding its reported results. The Firm's most complex accounting estimates require management's judgment to ascertain the appropriate carrying value of assets and liabilities. The Firm has established policies and control procedures intended to ensure that estimation methods, including any judgments made as part of such methods, are well-controlled, independently reviewed and applied consistently from period to period. The methods used and judgments made reflect, among other factors, the nature of the assets or liabilities and the related business and risk management strategies, which may vary across the Firm's businesses and portfolios. In addition, the policies and procedures are intended to ensure that the process for changing methodologies occurs in an appropriate manner. The Firm believes its estimates for determining the carrying value of its assets and liabilities are appropriate. The following is a brief description of the Firm's critical accounting estimates involving significant judgments. Allowance for credit losses The Firm's allowance for credit losses represents management's estimate of expected credit losses over the remaining expected life of the Firm's financial assets measured at amortized cost and certain off-balance sheet lending-related commitments. The allowance for credit losses comprises: The allowance for loan losses, which covers the Firm's retained loan portfolios (scored and risk-rated), • The allowance for lending-related commitments, and • The allowance for credit losses on investment securities, which covers the Firm's HTM and AFS securities. The allowance for credit losses involves significant judgment on a number of matters including development and weighting of macroeconomic forecasts, incorporation of historical loss experience, assessment of risk characteristics, assignment of risk ratings, valuation of collateral, and the determination of remaining expected life. Refer to Note 10 and Note 13 for further information on these judgments as well as the Firm's policies and methodologies used to determine the Firm's allowance for credit losses. One of the most significant judgments involved in estimating the Firm's allowance for credit losses relates to the macroeconomic forecasts used to estimate credit losses over the eight-quarter forecast period within the Firm's methodology. The eight-quarter forecast incorporates hundreds of macroeconomic variables ("MEVS") that are relevant for exposures across the Firm, with modeled credit losses being driven primarily by a subset of less than twenty variables. The specific variables that have the greatest effect on the modeled losses of each portfolio vary by portfolio and geography. • • Key MEVS for the consumer portfolio include U.S. unemployment, house price index ("HPI") and U.S. real gross domestic product ("GDP"). JPMorgan Chase & Co./2020 Form 10-K 3.3 Proceeds from sales and securitizations of loans held-for-investment Purchases 8,114 (182) (15,162) 278,793 (2,863) (152,511) 431,304 166 The Notes to Consolidated Financial Statements are an integral part of these statements. JPMorgan Chase & Co./2020 Form 10-K We have audited the accompanying consolidated balance sheets of JPMorgan Chase & Co. and its subsidiaries (the "Firm") as of December 31, 2020 and 2019, and the related consolidated statements of income, comprehensive income, changes in stockholders' equity and cash flows for each of the three years in the period ended December 31, 2020, including the related notes (collectively referred to as the "consolidated financial statements"). We also have audited the Firm's internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Firm as of December 31, 2020 and 2019, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2020 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Firm maintained, in all material respects, effective internal control over financial reporting as of December 31, 2020, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO. Change in Accounting Principle As discussed in Note 1 and Note 13 to the consolidated financial statements, the Firm changed the manner in which it accounts for credit losses on certain financial instruments in 2020. Basis for Opinions The Firm's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's report on internal control over financial reporting. Our responsibility is to express opinions on the Firm's consolidated financial statements and on the Firm's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Firm in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. Definition and Limitations of Internal Control over Financial Reporting A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements. 263,631 263,978 34,158 32,987 Net increase/(decrease) in cash and due from banks and deposits with banks Cash and due from banks and deposits with banks at the beginning of the period Cash and due from banks and deposits with banks at the end of the period Cash interest paid Cash income taxes paid, net $ 527,609 $ 263,631 $ 278,793 $ 13,077 $ 29,918 $ 21,152 7,661 5,624 3,542 (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (1,430) (4,075) Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. (1,696) (24,001) (19,983) (12,690) (12,343) (10,109) (927) 596,645 9,155 (1,146) (1,430) (6,517) PricewaterhouseCoopers LLP • 300 Madison Avenue • New York, NY 10017 JPMorgan Chase & Co./2020 Form 10-K 159 Principal transactions Lending- and deposit-related fees (a) Asset management, administration and commissions (a) Investment securities gains/(losses) Mortgage fees and related income Card income (b) Other income Investment banking fees Noninterest revenue Interest expense Net interest income Total net revenue Provision for credit losses 2020 2019 2018 $ Interest income Effect of exchange rate changes on cash and due from banks and deposits with banks Revenue Consolidated statements of income Report of Independent Registered Public Accounting Firm Critical Audit Matters The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that: (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate. Allowance for Loan Losses - Portfolio-based component of Wholesale Loan and Credit Card Loan Portfolios As described in Note 13 to the consolidated financial statements, the allowance for loan losses for the portfolio- based component of the wholesale and credit card loan portfolios was $23.4 billion on total portfolio-based retained loans of $653.4 billion at December 31, 2020. The Firm's allowance for loan losses represents management's estimate of expected credit losses over the remaining expected life of the Firm's loan portfolios and considers expected future changes in macroeconomic conditions. The portfolio-based component of the Firm's allowance for loan losses for the wholesale and credit card retained loan portfolios begins with a quantitative calculation of expected credit losses over the expected life of the loan by applying credit loss factors to the estimated exposure at default. The credit loss factors applied are determined based on the weighted average of five internally developed macroeconomic scenarios that take into consideration the Firm's economic outlook as derived through forecast macroeconomic variables, the most significant of which are U.S. unemployment and U.S. real gross domestic product. This quantitative calculation is further adjusted to take into consideration model imprecision, emerging risk assessments, trends and other subjective factors that are not yet otherwise reflected in the credit loss estimate. The principal considerations for our determination that performing procedures relating to the allowance for loan losses for the portfolio-based component of the wholesale and credit card loan portfolios is a critical audit matter are (i) the significant judgment and estimation by management in the forecast of macroeconomic variables, specifically U.S. unemployment and U.S. real gross domestic product, as the Firm's forecasts of economic conditions significantly affect its estimate of expected credit losses at the balance sheet date, (ii) the significant judgment and estimation by management in determining the quantitative calculation utilized in their credit loss estimates and the adjustments to take into consideration model imprecision, emerging risk assessments, trends and other subjective factors that are not yet otherwise reflected in the credit loss estimate, which both in turn led to a high degree of auditor judgment, subjectivity and effort in performing procedures and in evaluating audit evidence obtained relating to the credit loss estimates and the appropriateness of the adjustments to the credit loss estimates, and (iii) the audit effort involved professionals with specialized skill and knowledge to assist in evaluating the audit evidence. Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the Firm's allowance for loan losses, including controls over model validation and generation of macroeconomic scenarios. These procedures also included, among others, testing management's process for estimating the allowance for loan losses, which involved (i) evaluating the appropriateness of the models and methodologies used in quantitative calculations; (ii) evaluating the reasonableness of forecasts of U.S. unemployment and U.S. real gross domestic product; (iii) testing the completeness and accuracy of data used in the estimate; and (iv) evaluating the reasonableness of management's adjustments to the quantitative output for the impacts of model imprecision, emerging risk assessments, trends and other subjective factors that are not yet otherwise reflected in the credit loss estimate. These procedures also included the use of professionals with specialized skill and knowledge to assist in evaluating the appropriateness of certain models, methodologies and macroeconomic variables. Fair Value of Certain Level 3 Financial Instruments As described in Notes 2 and 3 to the consolidated financial statements, the Firm carries $1.2 trillion of its assets and $437.6 billion of its liabilities at fair value on a recurring basis. Included in these balances are $10.3 billion of trading assets and $41.5 billion of liabilities measured at fair value on a recurring basis, collectively financial instruments, which are classified as level 3 as they contain one or more inputs to valuation which are unobservable and significant to their fair value measurement. The Firm utilized internally developed valuation models and unobservable inputs to estimate fair value of the level 3 financial instruments. The unobservable inputs used by management to estimate the fair value of certain of these financial instruments include forward equity prices, volatility relating to interest rates and equity prices and correlation relating to interest rates, equity prices, credit and foreign exchange rates. Year ended December 31, (in millions, except per share data) The principal considerations for our determination that performing procedures relating to the fair value of certain level 3 financial instruments is a critical audit matter are (i) the significant judgment and estimation by management in determining the inputs to estimate fair value, which in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures related to the fair value of these financial instruments, and (ii) the audit effort involved professionals with specialized skill and knowledge to assist in evaluating the audit evidence obtained from these procedures. JPMorgan Chase & Co./2020 Form 10-K Report of Independent Registered Public Accounting Firm Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the Firm's processes for determining fair value which include controls over models, inputs, and data. These procedures also included, among others, the involvement of professionals with specialized skill and knowledge to assist in developing an independent estimate of fair value for a sample of these financial instruments. Developing the independent estimate involved testing the completeness and accuracy of data provided by management, developing independent inputs and, as appropriate, evaluating and utilizing management's aforementioned unobservable inputs; and comparing management's estimate to the independently developed estimate of fair value. PrewaterhouseCoopers LLP February 23, 2021 We have served as the Firm's auditor since 1965. JPMorgan Chase & Co./2020 Form 10-K 161 160 Net cash provided by financing activities All other financing activities, net Dividends paid Changes in the credit quality of the Firm's clients, customers and counterparties; • Competitive pressures; Ability of the Firm to control expenses; Ability of the Firm to attract and retain qualified and diverse employees; Acceptance of the Firm's new and existing products and services by the marketplace and the ability of the Firm to innovate and to increase market share; Ability of the Firm to develop or discontinue products and services, and the extent to which products or services previously sold by the Firm require the Firm to incur liabilities or absorb losses not contemplated at their initiation or origination; The effectiveness of the Firm's control agenda; • • • • • • All forward-looking statements are, by their nature, subject to risks and uncertainties, many of which are beyond the Firm's control. JPMorgan Chase's actual future results may differ materially from those set forth in its forward-looking statements. While there is no assurance that any list of risks and uncertainties or risk factors is complete, below are certain factors which could cause actual results to differ from those in the forward-looking statements: From time to time, the Firm has made and will make forward- looking statements. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as "anticipate," "target,” “expect,” “estimate,” “intend,” “plan,” "goal," "believe," or other words of similar meaning. Forward- looking statements provide JPMorgan Chase's current expectations or forecasts of future events, circumstances, results or aspirations. JPMorgan Chase's disclosures in this 2020 Form 10-K contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The Firm also may make forward-looking statements in its other documents filed or furnished with the SEC. In addition, the Firm's senior management may make forward- looking statements orally to investors, analysts, representatives of the media and others. FORWARD-LOOKING STATEMENTS Other changes in loans, net (a) • All other investing activities, net • • Changes in investor sentiment or consumer spending or savings behavior; Securities and capital markets behavior, including changes in market liquidity and volatility; • Changes in income tax laws and regulations; • Changes in trade, monetary and fiscal policies and laws; Heightened regulatory and governmental oversight and scrutiny of JPMorgan Chase's business practices, including dealings with retail customers; capital and liquidity requirements affecting the Firm's businesses, and the ability of the Firm to address those requirements; • Changes in laws and regulatory requirements, including • • • • • • Economic, financial, reputational and other impacts of the COVID-19 pandemic; • Local, regional and global business, economic and political conditions and geopolitical events; 9,486 $ Net cash (used in) investing activities 52,200 23,415 (28,561) 18,476 Beneficial interests issued by consolidated VIES 1,347 4,289 1,712 Proceeds from long-term borrowings 1,347 10,338 Proceeds from issuance of preferred stock (105,055) 4,500 61,085 (69,610) 5,000 71,662 (76,313) 1,696 Redemption of preferred stock Treasury stock repurchased Payments of long-term borrowings 57,675 31,528 4,438 Federal funds purchased and securities loaned or sold under repurchase agreements 37,401 149,758 (397,145) 23,559 (50,263) (7,341) (261,912) 70,181 46,067 (242,149) (95,091) 62,095 29,826 Short-term borrowings (51,743) (5,035) (52,059) (4,986) (199,420) Financing activities Net change in: Deposits 602,765 101,002 26,728 (83,013) Ability of the Firm to manage effectively its capital and liquidity; 7,501 $ 18,021 Other comprehensive income/(loss), after-tax Unrealized gains/(losses) on investment securities Net income Year ended December 31, (in millions) Consolidated statements of comprehensive income JPMorgan Chase & Co./2020 Form 10-K The Notes to Consolidated Financial Statements are an integral part of these statements. 162 (b) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. (a) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions to lending- and deposit-related fees. Prior-period amounts have been revised to conform with the current presentation. 3,414.0 3,230.4 3,396.4 3,221.5 3,082.4 3,087.4 9.04 9.00 10.72 10.75 $ Translation adjustments, net of hedges Fair value hedges Cash flow hedges Defined benefit pension and OPEB plans 19 20 20 234 (1,858) 2,855 4,123 32,474 $ 36,431 $ 29,131 $ 2018 2019 2020 Comprehensive income Total other comprehensive income/(loss), after-tax DVA on fair value option elected liabilities $ 8.89 8.88 $ Weighted-average diluted shares 66,656 5,731 5,087 5,941 Income tax expense Income before income tax expense Total noninterest expense Other expense 65,269 3,044 2,476 Marketing (b) 8,502 8,533 8,464 Professional and outside services 8,802 9,821 3,351 30 63,148 44,545 Weighted-average basic shares Diluted earnings per share Basic earnings per share Net income per common share data Net income applicable to common stockholders Net income 30,709 34,642 $ 35,407 27,410 $ 32,474 36,431 $ 29,131 $ $ 8,290 3,952 6,276 40,764 $ (107) 2,320 172 53,724 64,523 84,040 76,100 9,960 26,795 21,041 54,563 58,154 57,245 119,543 115,399 108,783 17,480 5,585 4,871 Noninterest expense Compensation expense 55,059 34,988 64,980 5,731 14,018 12,059 6,511 6,626 6,377 18,177 16,908 16,793 5,343 802 (395) 3,091 2,036 1,254 4,435 5,076 4,743 4,457 258 7,550 34,155 Occupancy expense 163 JPMorgan Chase & Co./2020 Form 10-K The Notes to Consolidated Financial Statements are an integral part of these statements. 30,998 $ 39,507 35,548 $ $ Consolidated balance sheets (1,476) 6,417 1,043 (965) (491) (373) 964 212 (201) 3,076 33,117 December 31, (in millions, except share data) 2020 4,449 4,322 369,687 503,126 Trading assets (included assets pledged of $130,645 and $111,522) (a) 139,758 160,635 249,157 Assets 296,284 241,927 502,735 Deposits with banks 21,704 24,874 $ $ Cash and due from banks 2019 Federal funds sold and securities purchased under resale agreements (included $238,015 and $14,561 at fair value) Securities borrowed (included $52,983 and $6,237 at fair value) Changes in credit ratings assigned to the Firm or its subsidiaries; 78,686 Damage to the Firm's reputation; Balance at January 1 Retained earnings Balance at December 31 89,162 88,522 88,394 (679) (49) (56) Other (738) (591) (72) Shares issued and commitments to issue common stock for employee share-based compensation awards, and related tax effects 90,579 89,162 88,522 Balance at January 1 Additional paid-in capital 4,105 4,105 4,105 Balance at January 1 and December 31 26,068 26,993 Cumulative effect of change in accounting principles 30,063 Net income 199,202 (1,507) 1,569 Other comprehensive income/(loss), after-tax Cumulative effect of change in accounting principles Balance at January 1 Accumulated other comprehensive income 199,202 223,211 236,990 (9,214) (10,897) (11,119) Common stock ($3.60, $3.40 and $2.72 per share for 2020, 2019 and 2018, respectively) Balance at December 31 (1,551) (1,587) (1,583) Preferred stock Dividends declared: 32,474 36,431 29,131 (183) 62 (2,650) 177,676 223,211 (119) (1,696) (1,430) Total liabilities All other liabilities Beneficial interests issued by consolidated VIES Liabilities Total assets All other assets Loans Trading assets Assets December 31, (in millions) 164 (b) The following table presents information on assets and liabilities related to VIEs that are consolidated by the Firm at December 31, 2020 and 2019. The assets of the consolidated VIES are used to settle the liabilities of those entities. The holders of the beneficial interests do not have recourse to the general credit of JPMorgan Chase. The assets and liabilities in the table below include third-party assets and liabilities of consolidated VIES and exclude intercompany balances that eliminate in consolidation. Refer to Note 14 for a further discussion. (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. $ 3,386,071 $ 2,687,379 Effective January 1, 2020, the Firm adopted the CECL accounting guidance. Refer to Note 1 for further information. 261,330 (83,049) 279,354 (88,184) (21) 1,569 7,986 223,211 236,990 88,522 2020 (4,075) 2019 1,934 $ 37,619 1,696 5,000 4,500 26,993 $ 26,068 $ 26,068 $ 2018 2019 2020 Common stock Balance at December 31 Redemption Issuance Balance at January 1 Preferred stock Year ended December 31, (in millions, except per share data) Consolidated statements of changes in stockholders' equity JPMorgan Chase & Co./2020 Form 10-K The Notes to Consolidated Financial Statements are an integral part of these statements. 17,841 447 18,288 17,578 $ 233 17,811 $ $ $ 2,633 42,931 881 46,445 681 40,234 $ $ $ 88,394 88 3,076 6,551 (148,749) Available-for-sale securities: Purchases Proceeds from paydowns and maturities Held-to-maturity securities: Federal funds sold and securities purchased under resale agreements Net change in: Investing activities Net cash provided by/(used in) operating activities Other operating adjustments (a) Accounts payable and other liabilities Trading liabilities Other assets (a) Accrued interest and accounts receivable Securities borrowed Trading assets (a) Net change in: Proceeds from sales, securitizations and paydowns of loans held-for-sale (a) 2,717 (172,728) 163,747 171,415 175,490 (169,289) (166,504) 1,996 (35,067) 1,649 (20,734) (6,861) Proceeds from sales Proceeds from paydowns and maturities 2,945 (9,368) 3,423 (13,427) 21,360 (12,400) (123,201) 72,396 (47,115) 15,614 4,092 (79,910) (1,343) 2,233 3,115 14,630 (352) 18,290 (14,516) 77,198 7,827 (8,779) (17,570) (42,434) (5,849) (78) (18,012) (27,631) 6,417 1,721 (3,981) (24,121) 1,566 (83,049) (42,595) (60,494) (83,049) (6,397) 1,262 (88,184) Total stockholders' equity Balance at December 31 Reissuance Repurchase (21) (21) 21 (21) (21) (21) Balance at January 1 Treasury stock, at cost Balance at December 31 Liquidation of RSU Trust Balance at the beginning of the period Shares held in RSU Trust, at cost Balance at December 31 (1,507) 1,569 7,986 (1,476) (19,983) 949 $ 279,354 2,084 (60,494) 7,791 8,368 8,614 4,871 5,585 17,480 $ 29,131 $ 36,431 $ 32,474 2018 2019 2020 Originations and purchases of loans held-for-sale (a) Other Deferred tax expense Depreciation and amortization Provision for credit losses Adjustments to reconcile net income to net cash provided by/(used in) operating activities: Net income Operating activities Year ended December 31, (in millions) Consolidated statements of cash flows 165 JPMorgan Chase & Co./2020 Form 10-K The Notes to Consolidated Financial Statements are an integral part of these statements. Effective January 1, 2020, the Firm adopted the CECL accounting guidance. Refer to Note 1 for further information. $ 256,515 $ 261,330 • Technology, communications and equipment expense (13,123) Total liabilities (b) Long-term debt (included $76,817 and $75,745 at fair value) Beneficial interests issued by consolidated VIES (included $41 and $36 at fair value) Accounts payable and other liabilities (included $3,476 and $3,728 at fair value) Trading liabilities Short-term borrowings (included $16,893 and $5,920 at fair value) Federal funds purchased and securities loaned or sold under repurchase agreements (included $155,735 and $549 at fair value) Deposits (included $14,484 and $28,589 at fair value) Liabilities 130,395 152,853 Other assets (included $13,827 and $12,676 at fair value and assets pledged of $3,739 and $3,349) (a) Total assets (b) 53,341 53,428 25,813 27,109 72,861 90,503 984,497 984,525 (28,328) 997,620 1,012,853 398,239 Commitments and contingencies (refer to Notes 28, 29 and 30) Stockholders' equity $ 3,386,071 $ 2,687,379 $ 2,144,257 $ 1,562,431 4,105 4,105 26,993 30,063 Total liabilities and stockholders' equity Total stockholders' equity Treasury stock, at cost (1,055,499,435 and 1,020,912,567 shares) Shares held in restricted stock units ("RSU") trust, at cost (zero and 472,953 shares) Accumulated other comprehensive income Retained earnings Additional paid-in capital Preferred stock ($1 par value; authorized 200,000,000 shares: issued 3,006,250 and 2,699,250 shares) Common stock ($1 par value; authorized 9,000,000,000 shares; issued 4,104,933,895 shares) Goodwill, MSRS and other intangible assets 2,426,049 291,498 281,685 17,841 17,578 210,407 232,599 119,277 170,181 40,920 45,208 183,675 215,209 3,106,717 Premises and equipment 589,999 Loans, net of allowance for loan losses Accrued interest and accounts receivable 157 JPMorgan Chase & Co./2020 Form 10-K counterparties or competitors; Technology changes instituted by the Firm, its environment; • The other risks and uncertainties detailed in Part I, Item 1A: Risk Factors in JPMorgan Chase's 2020 Form 10-K. Any forward-looking statements made by or on behalf of the Firm speak only as of the date they are made, and JPMorgan Chase does not undertake to update any forward-looking statements. The reader should, however, consult any further disclosures of a forward-looking nature the Firm may make in any subsequent Form 10-Ks, Quarterly Reports on Form 10- Qs, or Current Reports on Form 8-K. Ability of the Firm to effectively defend itself against cyber attacks and other attempts by unauthorized parties to access information of the Firm or its customers or to disrupt the Firm's systems; and Ability of the Firm to withstand disruptions that may be caused by any failure of its operational systems or those of third parties; Ability of the Firm to maintain the security of its financial, accounting, technology, data processing and other operational systems and facilities; Occurrence of natural or man-made disasters or calamities, including health emergencies, the spread of infectious diseases, pandemics or outbreaks of hostilities, or the effects of climate change, and the Firm's ability to deal effectively with disruptions caused by the foregoing; Ability of the Firm to determine accurate values of certain assets and liabilities; Changes in applicable accounting policies, including the introduction of new accounting standards; Adverse judicial or regulatory proceedings; disclosure controls and procedures and internal control over financial reporting; Adequacy of the Firm's risk management framework, • • • • including, but not limited to, in the interest rate slowdown or other economic or market disruption, Ability of the Firm to deal effectively with an economic Ability of the Firm to appropriately address social, environmental and sustainability concerns that may arise, including from its business activities; • • Management of JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm") is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed by, or under the supervision of, the Firm's principal executive and principal financial officers, or persons performing similar functions, and effected by JPMorgan Chase's Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP"). JPMorgan Chase's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records, that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Firm's assets; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. GAAP, and that receipts and expenditures of the Firm are being made only in accordance with authorizations of JPMorgan Chase's management and directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Firm's assets that could have a material effect on the financial statements. Management's report on internal control over financial reporting Based upon the assessment performed, management concluded that as of December 31, 2020, JPMorgan Chase's internal control over financial reporting was effective based upon the COSO 2013 framework. Additionally, based upon management's assessment, the Firm determined that there were no material weaknesses in its internal control over financial reporting as of December 31, 2020. Loans (included $44,474 and $44,955 at fair value) (a) Investment securities, net of allowance for credit losses 47,540 201,821 Held-to-maturity securities (net of allowance for credit losses of $78) 350,699 388,178 Available-for-sale securities (amortized cost of $381,729 and $345,306; included assets pledged of $32,227 and $10,325) Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Management has completed an assessment of the effectiveness of the Firm's internal control over financial reporting as of December 31, 2020. In making the assessment, management used the "Internal Control - Integrated Framework" ("COSO 2013") promulgated by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO”). Opinions on the Financial Statements and Internal Control over Financial Reporting Allowance for loan losses pwc To the Board of Directors and Shareholders of JPMorgan Chase & Co.: JPMorgan Chase & Co./2020 Form 10-K 158 February 23, 2021 Executive Vice President and Chief Financial Officer Jennifer Piepszak Jenif Pijs Chairman and Chief Executive Officer Dinin спие James Dimon The effectiveness of the Firm's internal control over financial reporting as of December 31, 2020, has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which appears herein. Report of Independent Registered Public Accounting Firm 88,192 $ $ Total liabilities measured at fair value on a recurring basis 41 53,420 926,189 41 Long-term debt $ 20,396 $ (618,264) $ 76,817 437,627 176 JPMorgan Chase & Co./2020 Form 10-K Beneficial interests issued by consolidated VIES 21,018 23,397 41,510 170,181 3,476 68 513 Revenue from contracts with customers JPMorgan Chase recognizes noninterest revenue from certain contracts with customers, in investment banking fees, deposit-related fees, asset management administration and commissions, and components of card income, when the Firm's related performance obligations are satisfied. Refer to Note 6 for further discussion of the Firm's revenue from contracts with customers. Principal transactions revenue JPMorgan Chase carries a portion of its assets and liabilities at fair value. Changes in fair value are reported primarily in principal transactions revenue. Refer to Notes 2 and 3 for further discussion of fair value measurement. Refer to Note 6 for further discussion of principal transactions revenue. Use of estimates in the preparation of consolidated financial statements 2,856 126,390 201,951 20,396 Certificates of deposit Non-U.S. government debt securities Corporate debt securities Asset-backed securities: Collateralized loan obligations Other The Firm recognizes interest income on loans, debt securities, and other debt instruments, generally on a level- yield basis, based on the underlying contractual rate. Refer to Note 7 for further discussion of interest income. Total available-for-sale securities Mortgage servicing rights Other assets (b)(e) Total assets measured at fair value on a recurring basis Deposits Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings Trading liabilities: ts(d) Debt and equity instruments" Derivative payables: Interest rate Credit Foreign exchange Equity Loans (DXA) Commodity Interest income To assess whether the Firm has the obligation to absorb losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE, the Firm considers all of its economic interests, including debt and equity investments, servicing fees, and derivatives or other arrangements deemed to be variable interests in the VIE. This assessment requires that the Firm apply judgment in determining whether these interests, in the aggregate, are considered potentially significant to the VIE. Factors considered in assessing significance include: the design of the VIE, including its capitalization structure; subordination of interests; payment priority; relative share of interests held across various classes within the VIE's capital structure; and the reasons why the interests are held by the Firm. Obligations of U.S. states and municipalities 105,372 21,018 201,951 U.S. Treasury and government agencies Total mortgage-backed securities 2,856 Commercial nonagency 10,233 Residential nonagency Notes to consolidated financial statements Note 1 - Basis of presentation JPMorgan Chase & Co. ("JPMorgan Chase” or the “Firm"), a financial holding company incorporated under Delaware law in 1968, is a leading global financial services firm in the U.S., with operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Refer to Note 32 for a further discussion of the Firm's business segments. The accounting and financial reporting policies of JPMorgan Chase and its subsidiaries conform to U.S. GAAP. Additionally, where applicable, the policies conform to the accounting and reporting guidelines prescribed by regulatory authorities. Certain amounts reported in prior periods have been reclassified to conform with the current presentation. The Firm performs on-going reassessments of: (1) whether entities previously evaluated under the majority voting- interest framework have become VIES, based on certain events, and are therefore subject to the VIE consolidation framework; and (2) whether changes in the facts and circumstances regarding the Firm's involvement with a VIE cause the Firm's consolidation conclusion to change. Refer to Note 14 for further discussion of the Firm's VIES. Revenue recognition Consolidation Assets held for clients in an agency or fiduciary capacity by the Firm are not assets of JPMorgan Chase and are not included on the Consolidated balance sheets. 10,233 Voting interest entities Voting interest entities are entities that have sufficient equity and provide the equity investors voting rights that enable them to make significant decisions relating to the entity's operations. For these types of entities, the Firm's determination of whether it has a controlling interest is primarily based on the amount of voting equity interests held. Entities in which the Firm has a controlling financial interest, through ownership of the majority of the entities' voting equity interests, or through other contractual rights that give the Firm control, are consolidated by the Firm. Investments in companies in which the Firm has significant influence over operating and financing decisions (but does not own a majority of the voting equity interests) are accounted for (i) in accordance with the equity method of accounting (which requires the Firm to recognize its proportionate share of the entity's net earnings), or (ii) at fair value if the fair value option was elected. These investments are generally included in other assets, with income or loss included in noninterest revenue. Certain Firm-sponsored asset management funds are structured as limited partnerships or limited liability companies. For many of these entities, the Firm is the general partner or managing member, but the non- affiliated partners or members have the ability to remove the Firm as the general partner or managing member without cause (i.e., kick-out rights), based on a simple majority vote, or the non-affiliated partners or members have rights to participate in important decisions. Accordingly, the Firm does not consolidate these voting interest entities. However, in the limited cases where the non-managing partners or members do not have substantive kick-out or participating rights, the Firm evaluates the funds as VIES and consolidates the funds if the Firm is the general partner or managing member and has a potentially significant interest. The Firm's investment companies and asset management funds have investments in both publicly-held and privately- held entities, including investments in buyouts, growth equity and venture opportunities. These investments are accounted for under investment company guidelines and, accordingly, irrespective of the percentage of equity ownership interests held, are carried on the Consolidated balance sheets at fair value, and are recorded in other assets, with income or loss included in noninterest revenue. If consolidated, the Firm retains the accounting under such specialized investment company guidelines. Variable interest entities VIES are entities that, by design, either (1) lack sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) have equity investors that do not have the ability to make significant decisions relating to the entity's operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive the residual returns of the entity. The most common type of VIE is an SPE. SPES are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. The basic SPE structure involves a company selling assets to the SPE; the SPE funds the purchase of those assets by issuing securities to investors. The legal documents that govern the transaction specify how the cash earned on the assets must be allocated to the SPE's investors and other parties that have rights to those cash flows. SPEs are generally structured to insulate investors from claims on the SPE's assets by creditors of other entities, including the creditors of the seller of the assets. The primary beneficiary of a VIE (i.e., the party that has a controlling financial interest) is required to consolidate the assets and liabilities of the VIE. The primary beneficiary is the party that has both (1) the power to direct the activities of the VIE that most significantly impact the VIE's economic performance; and (2) through its interests in the VIE, the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. To assess whether the Firm has the power to direct the activities of a VIE that most significantly impact the VIE's economic performance, the Firm considers all the facts and JPMorgan Chase & Co./2020 Form 10-K 167 Notes to consolidated financial statements circumstances, including its role in establishing the VIE and its ongoing rights and responsibilities. This assessment includes, first, identifying the activities that most significantly impact the VIE's economic performance; and second, identifying which party, if any, has power over those activities. In general, the parties that make the most significant decisions affecting the VIE (such as asset managers, collateral managers, servicers, or owners of call options or liquidation rights over the VIE's assets) or have the right to unilaterally remove those decision-makers are deemed to have the power to direct the activities of a VIE. The Consolidated Financial Statements include the accounts of JPMorgan Chase and other entities in which the Firm has a controlling financial interest. All material intercompany balances and transactions have been eliminated. 113,301 Total derivative payables 13,135 2,049 (340,615) 13,012 14,344 848 (13,197) 1,995 132 214,373 1,421 (194,493) 21,433 74,032 7,381 349,082 (55,515) 21,767 962 (14,444) 8,285 2,628 673,598 12,661 85,297 690,436 12,712 (618,264) (618,264) 70,623 Accounts payable and other liabilities 2,895 25,898 Total trading liabilities 2,496 51 9,793 216 22,928 216 10,048 236,104 6,249 152,074 42,169 I 10,048 6,249 2,305 3,276 388,178 44,474 3,276 $ $ 99,558 8,110 481,130 $ $ 538 13,209 $ 16,410 $ 2,913 $ $ (627,924) $ $ 1,243,209 14,484 2,420 155,735 16,893 82,669 16,838 4,561 1,373,593 11,571 155,735 14,473 The Firm determines whether it has a controlling financial interest in an entity by first evaluating whether the entity is a voting interest entity or a variable interest entity. 92,283 The preparation of the Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenue and expense, and disclosures of contingent assets and liabilities. Actual results could be different from these estimates. • Beneficial interests issued by consolidated VIES Adjustments to the NAV as required, for restrictions on redemption (e.g., lock-up periods or withdrawal limitations) or where observable Level 2 or 3 (a) activity is limited. Valued using observable market information, where available. In the absence of observable market information, valuations are based on the fair value of the underlying assets held by the VIE. Level 2 or 3 (a) Excludes certain investments that are measured at fair value using the net asset value per share (or its equivalent) as a practical expedient. 174 JPMorgan Chase & Co./2020 Form 10-K Product/instrument Level 1 Structured notes (included in Valuation methodology Valuations are based on discounted cash flow analyses that consider the embedded derivative and the terms and payment structure of the note. • The embedded derivative features are considered using models such as the Black-Scholes option pricing model, simulation models, or a combination of models that may use observable or unobservable valuation inputs, depending on the embedded derivative. The specific inputs used vary according to the nature of the embedded derivative features, as described in the discussion above regarding derivatives valuation. Adjustments are then made to this base valuation to reflect the Firm's own credit risk (DVA). Refer to page 188 of this Note. Classification in the valuation hierarchy Level 2 or 3 JPMorgan Chase & Co./2020 Form 10-K 175 Notes to consolidated financial statements The following table presents the assets and liabilities reported at fair value as of December 31, 2020 and 2019, by major product category and fair value hierarchy. Assets and liabilities measured at fair value on a recurring basis Fair value hierarchy deposits, short-term borrowings and long-term debt) • NAV is supported by the ability to redeem and purchase at the NAV level. • Additional available inputs relevant to the investment. Foreign exchange correlation Interest rate-FX correlation Commodity derivatives specific inputs include: Commodity volatility Forward commodity price Commodity correlation Additionally, adjustments are made to reflect counterparty credit quality (CVA) and the impact of funding (FVA). Refer to page 188 of this Note. Classifications in the valuation hierarchy Level 1 Level 2 or 3 Level 3 Mortgage servicing rights Private equity direct investments Refer to Mortgage servicing rights in Note 15. Fair value is estimated using all available information; the range of potential inputs include: Transaction prices Trading multiples of comparable public companies • Operating performance of the underlying portfolio company Level 2 or 3 Fund investments (e.g., mutual/collective investment funds, private equity funds, hedge funds, and real estate funds) • Adjustments as required, since comparable public companies are not identical to the company being valued, and for company-specific issues and lack of liquidity. Net asset value • December 31, 2020 (in millions) Interest rate correlation Level 1 $ U.S. Treasury, GSES and government agencies (a) 104,263 10,996 115,259 Obligations of U.S. states and municipalities 7,184 8 7,192 Certificates of deposit, bankers' acceptances and commercial paper 1,230 1,230 72,340 Non-U.S. government debt securities 40,671 182 67,625 Corporate debt securities 21,017 507 21,524 Loans (b) 6,101 893 Asset-backed securities 26,772 480 71,860 Total mortgage-backed securities $ Securities borrowed Level 2 238,015 52,983 Level 3 Derivative netting adjustments() Total fair value $ 238,015 52,983 Trading assets: Debt instruments: Mortgage-backed securities: U.S. GSES and government agencies (a) Residential nonagency Commercial nonagency 68,395 449 68,844 2,138 28 2,166 1,327 3 1,330 Federal funds sold and securities purchased under resale agreements Interest rate spread volatility Interest rate volatility Interest rate and FX exotic options specific inputs include: Valuations are based on discounted cash flows, which consider: • Derivative features: refer to the discussion of derivatives below for further information. • Market rates for the respective maturity • Collateral characteristics Loans and lending-related commitments - wholesale Loans carried at fair value (trading loans and non-trading loans) and associated lending-related commitments Classifications in the valuation hierarchy Predominantly level 2 Where observable market data is available, valuations are based on: Level 2 or 3 Valuation methodology • Observed market prices (circumstances are infrequent) • Observed market prices for similar instruments Loans consumer Loans carried at fair value - conforming residential Where observable market data is unavailable or limited, valuations are based on discounted cash flows, which consider the following: • • • Credit spreads derived from the cost of CDS; or benchmark credit curves developed by the Firm, by industry and credit rating • Relevant broker quotes Securities financing agreements Product/instrument The following table describes the valuation methodologies generally used by the Firm to measure its significant products/ instruments at fair value, including the general classification of such instruments pursuant to the valuation hierarchy. • Liquidity valuation adjustments are considered where an observable external price or valuation parameter exists but is of lower reliability, potentially due to lower market activity. Liquidity valuation adjustments are made based on current market conditions. Factors that may be considered in determining the liquidity adjustment include analysis of: (1) the estimated bid- offer spread for the instrument being traded; (2) alternative pricing points for similar instruments in active markets; and (3) the range of reasonable values that the price or parameter could take. The Firm manages certain portfolios of financial instruments on the basis of net open risk exposure and, as permitted by U.S. GAAP, has elected to estimate the fair value of such portfolios on the basis of a transfer of the entire net open risk position in an orderly transaction. Where this is the case, valuation adjustments may be necessary to reflect the cost of exiting a larger-than-normal market-size net open risk position. Where applied, such adjustments are based on factors that a relevant market participant would consider in the transfer of the net open risk position, including the size of the adverse market move that likely to occur during the period required to reduce the net open risk position to a normal market-size. Uncertainty adjustments related to unobservable parameters may be made when positions are valued using prices or input parameters to valuation models JPMorgan Chase & Co./2020 Form 10-K 171 Notes to consolidated financial statements that are unobservable due to a lack of market activity or because they cannot be implied from observable market data. Such prices or parameters must be estimated and are, therefore, subject to management judgment. Adjustments are made to reflect the uncertainty inherent in the resulting valuation estimate. Where appropriate, the Firm also applies adjustments to its estimates of fair value in order to appropriately reflect counterparty credit quality (CVA), the Firm's own creditworthiness (DVA) and the impact of funding (FVA), using a consistent framework across the Firm. Refer to Credit and funding adjustments on page 188 of this Note for more information on such adjustments. Valuation model review and approval If prices or quotes are not available for an instrument or a similar instrument, fair value is generally determined using valuation models that consider relevant transaction terms such as maturity and use as inputs market-based or independently sourced parameters. Where this is the case the price verification process described above is applied to the inputs in those models. Under the Firm's Estimations and Model Risk Management Policy, the MRGR reviews and approves new models, as well as material changes to existing models, prior to implementation in the operating environment. In certain circumstances exceptions may be granted to the Firm's policy to allow a model to be used prior to review or approval. The MRGR may also require the user to take appropriate actions to mitigate the model risk if it is to be used in the interim. These actions will depend on the model and may include, for example, limitation of trading activity. Valuation hierarchy A three-level valuation hierarchy has been established under U.S. GAAP for disclosure of fair value measurements. The valuation hierarchy is based on the observability of inputs to the valuation of an asset or liability as of the • • measurement date. The three levels are defined as follows. Level 1 - inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 2 - inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument. Level 3 - one or more inputs to the valuation methodology are unobservable and significant to the fair value measurement. A financial instrument's categorization within the valuation hierarchy is based on the lowest level of input that is significant to the fair value measurement. 172 JPMorgan Chase & Co./2020 Form 10-K Prepayment speed Collateral characteristics Fair value is based on observable prices for mortgage-backed securities with similar collateral and incorporates adjustments to mortgage loans expected to be these prices to account for differences between the securities and the sold value of the underlying loans, which include credit characteristics, portfolio composition, and liquidity. Investment and trading securities Credit spreads • Credit rating data Physical commodities Valued using observable market prices or data. JPMorgan Chase & Co./2020 Form 10-K Level 1 or 2 173 Notes to consolidated financial statements Product/instrument Derivatives Valuation methodology Exchange-traded derivatives that are actively traded and valued using the exchange price. Derivatives that are valued using models such as the Black-Scholes option pricing model, simulation models, or a combination of models that may use observable or unobservable valuation inputs as well as considering the contractual terms. The key valuation inputs used will depend on the type of derivative and the nature of the underlying instruments and may include equity prices, commodity prices, interest rate yield curves, foreign exchange rates, volatilities, correlations, CDS spreads and recovery rates. Additionally, the credit quality of the counterparty and of the Firm as well as market funding levels may also be considered. In addition, specific inputs used for derivatives that are valued based on models with significant unobservable inputs are as follows: Structured credit derivatives specific inputs include: CDS spreads and recovery rates Credit correlation between the underlying debt instruments Equity option specific inputs include: Forward equity price Equity volatility Equity correlation Equity-FX correlation Equity-IR correlation . 2,304 severity • Quoted market prices Predominantly level 2 Level 1 In the absence of quoted market prices, securities are valued based Level 2 or 3 on: • Observable market prices for similar securities • Relevant broker quotes . Discounted cash flows In addition, the following inputs to discounted cash flows are used for the following products: Mortgage- and asset-backed securities specific inputs: . Collateral characteristics • Deal-specific payment and loss allocations • Current market assumptions related to yield, prepayment speed, conditional default rates and loss severity Collateralized loan obligations ("CLOS") specific inputs: • Collateral characteristics . Deal-specific payment and loss allocations Expected prepayment speed, conditional default rates, loss 28 6,994 Total debt instruments Note 8 page 215 Note 7 Interest income and Interest expense Pension and other postretirement employee benefit plans Employee share-based incentives Investment securities Securities financing activities Loans page 212 Note 6 Noninterest revenue and noninterest expense page 198 Note 5 Derivative instruments page 192 page 216 Note 3 Note 2 Fair value option Fair value measurement The following table identifies JPMorgan Chase's other significant accounting policies and the Note and page where a detailed description of each policy can be found. Significant accounting policies Accounting standards adopted January 1, 2018 Effective January 1, 2018, the Firm adopted several accounting standards resulting in a net decrease of $183 million to retained earnings and a net increase of $88 million to AOCI. The adoption of the recognition and measurement guidance resulted in $505 million of fair value gains in the first quarter of 2018, recorded in total net revenue, on certain equity investments that were previously held at cost. As permitted under the U.S. capital rules issued by the federal banking agencies in 2019, the Firm initially elected to phase-in the January 1, 2020 (“day 1") CECL adoption impact to retained earnings of $2.7 billion to CET1 capital, at 25% per year in each of 2020 to 2023. As part of their response to the impact of the COVID-19 pandemic, on March 31, 2020, the federal banking agencies issued an interim final rule (issued as final on August 26, 2020) that provided the option to delay the effects of CECL on regulatory capital for two years, followed by a three-year transition period ("CECL capital transition provisions"). Refer to Note 27 for further information. As permitted by the guidance, the Firm elected to continue classifying accrued interest on loans, including accrued but unbilled interest on credit card loans, and investment securities in accrued interest and accounts receivables on the Consolidated balance sheets. For credit card loans, accrued interest once billed is then recognized in the loan balances, with the related allowance recorded in the allowance for credit losses. Changes in the allowance for credit losses on accrued interest on credit card loans are recognized in the provision for credit losses and charge-offs are recognized by reversing interest income. For other loans and securities, the Firm generally does not recognize an allowance for credit losses on accrued interest receivables, consistent with its policy to write them off no later than 90 days past due by reversing interest income. Capital transition provisions Accrued interest receivables class. Refer to Note 12 for further information. Changes in credit portfolio segments and classes In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. The Firm also revised its loan classes. Prior- period amounts have been revised to conform with the current presentation. Refer to Note 12 for further information. Notes to consolidated financial statements page 171 Note 9 page 221 Note 10 2,332 Note 25 Income taxes page 274 Note 23 Earnings per share page 269 Note 20 Long-term debt page 266 Note 18 page 265 Note 16 page 261 Note 15 Goodwill and Mortgage servicing rights Premises and equipment page 253 Note 14 page 248 Note 13 page 232 Note 12 page 229 Note 11 page 223 169 JPMorgan Chase & Co./2020 Form 10-K The adoption resulted in a change in the accounting for PCI loans, which are considered purchased credit deteriorated ("PCD") loans under CECL. Upon adoption, the Firm recognized the nonaccretable difference on PCD loans in the allowance, which resulted in a corresponding increase to loans. PCD loans are subject to the Firm's nonaccrual and charge-off policies and are now reported in the consumer, excluding credit card portfolio's residential real estate loan PCD loans 6.0 11.2 5.5 5.7 3.0 0.4 $ 2.6 $ Consumer, excluding credit card (a) $ January 1, 2020 CECL adoption impact December 31, 2019 Allowance for credit losses (in billions) The following table presents the impacts to the allowance for credit losses and retained earnings upon adoption of this guidance on January 1, 2020: Accounting standard adopted January 1, 2020 Financial Instruments - Credit Losses ("CECL") The adoption of this guidance established a single allowance framework for all financial assets measured at amortized cost and certain off-balance sheet credit exposures. This framework requires that management's estimate reflects credit losses over the instrument's remaining expected life and considers expected future changes in macroeconomic conditions. Refer to Note 13 for further information. Prior to the adoption of the CECL accounting guidance, the Firm's allowance for credit losses represented management's estimate of probable credit losses inherent in the Firm's retained loan portfolios and certain lending-related commitments. For JPMorgan Chase's Consolidated statements of cash flows, cash is defined as those amounts included in cash and due from banks and deposits with banks. Typical master netting agreements for these types of transactions also often contain a collateral/margin agreement that provides for a security interest in, or title transfer of, securities or cash collateral/margin to the party that has the right to demand margin (the “demanding party"). The collateral/margin agreement typically requires a party to transfer collateral/margin to the demanding party with a value equal to the amount of the margin deficit on a net basis across all transactions governed by the master netting agreement, less any threshold. The collateral/margin agreement grants to the demanding party, upon default by the counterparty, the right to set-off any amounts payable by the counterparty against any posted collateral or the cash equivalent of any posted collateral/margin. It also grants to the demanding party the right to liquidate collateral/margin and to apply the proceeds to an amount payable by the counterparty. Refer to Note 5 for further discussion of the Firm's derivative instruments. Refer to Note 11 for further discussion of the Firm's securities financing agreements. Statements of cash flows JPMorgan Chase & Co./2020 Form 10-K 168 The Firm uses master netting agreements to mitigate counterparty credit risk in certain transactions, including derivative contracts, resale, repurchase, securities borrowed and securities loaned agreements. A master netting agreement is a single agreement with a counterparty that permits multiple transactions governed by that agreement to be terminated or accelerated and settled through a single payment in a single currency in the event of a default (e.g., bankruptcy, failure to make a required payment or securities transfer or deliver collateral or margin when due). Upon the exercise of derivatives termination rights by the non-defaulting party (i) all transactions are terminated, (ii) all transactions are valued and the positive values of "in the money" transactions are netted against the negative values of “out of the money" transactions and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. Upon exercise of default rights under repurchase agreements and securities loan agreements in general (i) all transactions are terminated and accelerated, (ii) all values of securities or cash held or to be delivered are calculated, and all such sums are netted against each other and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. U.S. GAAP permits entities to present derivative receivables and derivative payables with the same counterparty and the related cash collateral receivables and payables on a net basis on the Consolidated balance sheets when a legally enforceable master netting agreement exists. U.S. GAAP also permits securities sold and purchased under repurchase agreements and securities borrowed or loaned under securities loan agreements to be presented net when specified conditions are met, including the existence of a legally enforceable master netting agreement. The Firm has elected to net such balances when the specified conditions are met. Offsetting assets and liabilities Gains and losses relating to translating functional currency financial statements for U.S. reporting are included in the Consolidated statements of comprehensive income. Gains and losses relating to nonfunctional currency transactions, including non-U.S. operations where the functional currency is the U.S. dollar, are reported in the Consolidated statements of income. JPMorgan Chase revalues assets, liabilities, revenue and expense denominated in non-U.S. currencies into U.S. dollars using applicable exchange rates. Foreign currency translation (1.6) Off-balance sheet lending-related financial 4.4 14.3 $ As a result of the adoption of this guidance, the Firm expanded credit quality disclosures for financial assets measured at amortized cost particularly within the retained loan portfolios. Refer to Note 12 for further information. Credit quality disclosures Upon adoption, HTM securities are presented net of an allowance for credit losses. The guidance also amended the previous other-than-temporary impairment ("OTTI") model for AFS securities to incorporate an allowance. Refer to Note 10 for further information. Investment securities As permitted by the guidance, the Firm elected the fair value option for certain securities financing agreements. The difference between their carrying amount and fair value was immaterial and was recorded as part of the Firm's cumulative-effect adjustment. Refer to Note 11 for further information. Securities Financing Agreements (b) Represents the recognition of the nonaccretable difference on purchased credit deteriorated loans and the Firm's election to recognize the reserve for uncollectible accrued interest on credit card loans in the allowance, both of which resulted in a corresponding increase to loans. (a) In conjunction with the adoption of CECL, the Firm reclassified risk- rated business banking and auto dealer loans and lending-related commitments held in CCB from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Accordingly, $0.6 billion of the allowance for credit losses at December 31, 2019 and $(0.2) billion of the CECL adoption impact were reclassified. 2.7 $ Decrease to retained earnings (0.8) 3.5 Total pre-tax impact Tax effect (0.8) Balance sheet reclassification (b) 4.3 $ Firmwide allowance increase Retained earnings Firmwide Credit card Wholesale (a) 18.6 4.3 $ $ instruments, guarantees and other page 277 Note 28 Note 30 (355,765) 35,725 12,879 624 (12,823) 680 146 205,127 987 (190,479) 15,781 2,307 71,279 (54,125) 20,673 21,272 231 (14,732) 6,771 2,464 697,422 7,668 commitments 883,791 3,519 386,865 2,318 423,444 Equity securities Physical commodities (c) Other Total debt and equity instruments(d) Derivative receivables: Interest rate Credit Foreign exchange Equity Commodity 131,035 97,035 6,382 161,363 2,098 294,496 2,652 179 99,866 5,189 11,571 17,165 346 17,511 234,452 186,369 2,623 10,291 (627,924) (627,924) 236,916 503,074 79,630 The VCG determines any valuation adjustments that may be required to the estimates provided by the risk-taking functions. No adjustments to quoted prices are applied for instruments classified within level 1 of the fair value hierarchy (refer to the discussion below for further information on the fair value hierarchy). For other positions, judgment is required to assess the need for valuation adjustments to appropriately reflect liquidity considerations, unobservable parameters, and, for certain portfolios that meet specified criteria, the size of the net open risk position. The determination of such adjustments follows a consistent framework across the Firm: The VCG verifies fair value estimates provided by the risk- taking functions by leveraging independently derived prices, valuation inputs and other market data, where available. Where independent prices or inputs are not available, the VCG performs additional review to ensure the reasonableness of the estimates. The additional review may include evaluating the limited market activity including client unwinds, benchmarking valuation inputs to those used for similar instruments, decomposing the valuation of structured instruments into individual components, comparing expected to actual cash flows, reviewing profit and loss trends, and reviewing trends in collateral valuation. There are also additional levels of management review for more significant or complex positions. Price verification process Risk-taking functions are responsible for providing fair value estimates for assets and liabilities carried on the Consolidated balance sheets at fair value. The Firm's VCG, which is part of the Firm's Finance function and independent of the risk-taking functions, is responsible for verifying these estimates and determining any fair value adjustments that may be required to ensure that the Firm's positions are recorded at fair value. The VGF is composed of senior finance and risk executives and is responsible for overseeing the management of risks arising from valuation activities conducted across the Firm. The Firmwide VGF is chaired by the Firmwide head of the VCG (under the direction of the Firm's Controller), and includes sub-forums covering the CIB, CCB, CB, AWM and certain corporate functions including Treasury and CIO. Valuation process The Firm uses various methodologies and assumptions in the determination of fair value. The use of different methodologies or assumptions by other market participants compared with those used by the Firm could result in the Firm deriving a different estimate of fair value at the reporting date. The level of precision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm's businesses and portfolios. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is based on quoted market prices or inputs, where available. If prices or quotes are not available, fair value is based on valuation models and other valuation techniques that consider relevant transaction characteristics (such as maturity) and use, as inputs, observable or unobservable market parameters, including yield curves, interest rates, volatilities, prices (such as commodity, equity or debt prices), correlations, foreign exchange rates and credit curves. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value, as described below. JPMorgan Chase carries a portion of its assets and liabilities at fair value. These assets and liabilities are predominantly carried at fair value on a recurring basis (i.e., assets and liabilities that are measured and reported at fair value on the Firm's Consolidated balance sheets). Certain assets, liabilities and unfunded lending-related commitments are measured at fair value on a nonrecurring basis; that is, they are not measured at fair value on an ongoing basis but are subject to fair value adjustments only in certain circumstances (for example, when there is evidence of impairment). Note 2 - Fair value measurement JPMorgan Chase & Co./2020 Form 10-K 170 Litigation Leases Total derivative receivables page 290 page 283 Total trading assets U.S. GSES and government agencies (a) Available-for-sale securities: Allowance for credit losses Variable interest entities Mortgage-backed securities: Mortgage-backed securities: Debt instruments: (50) (7) 78 (2) 60 (74) 59 Fair unrealized Fair value measurements using significant unobservable inputs Residential nonagency $ (21) 549 (70) $ 94 $ $ (73) $ $ (164) 478 $ 307 $ (23) Total realized/ $ at Dec. 31, 2018 financial instruments held Change in unrealized gains/(losses) related to Fair value at Dec. 31, 2018 Transfers (out of) level 3 Transfers into level 3 (i) Settlements (h) Sales Purchases(g) 1, 2018 (losses) gains/ value at January U.S. GSES and government agencies 64 (680) Commercial - nonagency Purchases Total realized/ unrealized (gains)/ losses Fair value at 1, 2018 (in millions) January December 31, 2018 Sales Issuances Year ended (331) 1,161 (1) 4 (176) (d) 230 Fair value measurements using significant unobservable inputs Settlements (h) Transfers into level 3 (i) Transfers (out of) level 3) (736) (3,388) $ $ 1,437 3,455 (329) $ $ (d)(f) (d)(f) 1,665 Short-term borrowings $ 4,142 $(136) Deposits Liabilities: (a) at Dec. 31, 2018 related to financial instruments held Change in unrealized (gains)/losses Fair value at Dec. 31, 2018 6,130 (740) (e) (d) 9 2,152 (d) Loans (b) 1 277 (j) Total available-for-sale securities 1 276 Asset-backed securities 803 (3,796) 397 (729) 1,047 (d) 412 $ (1,256) (e) (4) 856 (159) 194 (496) 1 (277) (277) (38) 195 (319) 1,496 (d) Other assets (b) (636) 1,246 6,030 230 Mortgage servicing rights 2 $ 272 (540) $ 4,169 (152) $ (204) (d)(f) $1.4 billion decrease in MSRS due to losses and settlements partially offset by purchases. • • partially offset by $1.8 billion increase in non-trading loans due to net transfers. $907 million increase in gross interest rate derivative receivables and $1.4 billion increase in gross equity derivative receivables largely due to gains net of settlements. • • The increase for the year ended December 31, 2020 was driven by: Level 3 assets were $16.4 billion at December 31, 2020, reflecting an increase of $2.9 billion from December 31, 2019. For the year ended December 31, 2020 Level 3 assets at fair value including assets measured at fair value on a nonrecurring basis were 0.5% of total Firm assets at December 31, 2020. The following describes significant changes to level 3 assets since December 31, 2019, for those items measured at fair value on a recurring basis. Refer to Assets and liabilities measured at fair value on a nonrecurring basis on page 189 for further information on changes impacting items measured at fair value on a nonrecurring basis. Consolidated balance sheets changes Level 3 analysis (j) Realized gains/(losses) on AFS securities, as well as other-than-temporary impairment (“OTTI”) losses that are recorded in earnings, are reported in investment securities gains/(losses). Unrealized gains/(losses) are reported in OCI. There were no realized gains/(losses) and foreign exchange hedge accounting adjustments recorded in income on AFS securities for the years ended December 31, 2020 and 2019, respectively and $1 million recorded for the year ended December 31, 2018. There were no material unrealized gains/(losses) recorded on AFS securities in OCI for the years ended December 31, 2020, 2019 and 2018 respectively. (i) All transfers into and/or out of level 3 are based on changes in the observability and/or significance of the valuation inputs and are assumed to occur at the beginning of the quarterly reporting period in which they occur. (h) Includes financial assets and liabilities that have matured, been partially or fully repaid, impacts of modifications, deconsolidation associated with beneficial interests in VIES and other items. Refer to the sections below for additional information. Transfers between levels for instruments carried at fair value on a recurring basis (g) Loan originations are included in purchases. During the year ended December 31, 2020, significant transfers from level 2 into level 3 included the following: $1.8 billion of total debt and equity instruments, predominantly equity securities and trading loans, driven by a decrease in observability. $2.6 billion of gross equity derivative receivables and $3.5 billion of gross equity derivative payables as a result JPMorgan Chase & Co./2020 Form 10-K 186 $904 million of gross equity derivative payables as a result of a decrease in observability and an increase in the significance of unobservable inputs. During the year ended December 31, 2019, significant transfers from level 2 into level 3 included the following: $993 million of total debt and equity instruments, the majority of which were trading loans, driven by a decrease in observability. $1.3 billion of long-term debt driven by an increase in observability and a decrease in the significance of unobservable inputs for structured notes. $943 million of deposits as a result of an increase in observability and a decrease in the significance of unobservable inputs. significance of unobservable inputs. of an increase in observability and a decrease in the $2.4 billion of gross equity derivative receivables and $2.4 billion of gross equity derivative payables as a result $2.0 billion of total debt and equity instruments, predominantly due to corporate debt and trading loans, driven by an increase in observability. • • During the year ended December 31, 2020, significant transfers from level 3 into level 2 included the following: $1.2 billion of long-term debt driven by a decrease in observability and an increase in the significance of unobservable inputs for structured notes. $2.6 billion of non-trading loans driven by a decrease in observability. $880 million of gross interest rate derivative payables as a result of a decrease in observability and an increase in the significance of unobservable inputs. of a decrease in observability and an increase in the significance of unobservable inputs. • 1-------1- (f) Realized (gains)/losses due to DVA for fair value option elected liabilities are reported in principal transactions revenue, and they were not material for the years ended December 31, 2020, 2019 and 2018, respectively. Unrealized (gains)/losses are reported in OCI, and they were $221 million, $319 million and $(277) million for the years ended December 31, 2020, 2019 and 2018, respectively. (d) Predominantly reported in principal transactions revenue, except for changes in fair value for CCB mortgage loans, and lending-related commitments originated with the intent to sell, and mortgage loan purchase commitments, which are reported in mortgage fees and related income. 10 4 5 (12) 13 Accounts payable and other liabilities 50 (36) 14 (1) 114 (99) 19 (d) 39 Trading liabilities - debt and equity instruments 1,523 (131) (d)(f) (e) Changes in fair value for MSRs are reported in mortgage fees and related income. 16 (d) consolidated VIES (c) All level 3 derivatives are presented on a net basis, irrespective of underlying counterparty. (a) Level 3 assets at fair value as a percentage of total Firm assets accounted for at fair value (including assets measured at fair value on a nonrecurring basis) were 1%, 2% and 3% at December 31, 2020, 2019 and 2018, respectively. Level 3 liabilities at fair value as a percentage of total Firm liabilities at fair value (including liabilities measured at fair value on a nonrecurring basis) were 9%, 16% and 15% at December 31, 2020, 2019 and 2018, respectively. (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. Notes to consolidated financial statements 185 JPMorgan Chase & Co./2020 Form 10-K (1,385) (d)(f) 19,418 (831) 1,143 (7,769) 11,919 1 (39) (1150) (d)(f) 1 16,125 (1,169) Long-term debt 39 Beneficial interests issued by 1 (2,440) Available-for-sale securities: 612 Loans (b) (1) 334 (229) 262 (48) 1 (309) (18) 312 Corporate debt securities (9) 155 (94) 23 364 941 (536) (219) (51) 2,278 Total debt instruments 22 127 (101) 45 (55) (41) 98 28 153 Asset-backed securities (13) 738 Trading assets: 619 (12) (277) 459 (22) (97) (232) 574 (23) 378 securities (2) བྱ། Total mortgage-backed 11 (21) 36 (17) (18) 18 2 11 189 2,548 (165) (22) 78 securities Non-U.S. government debt (17) 689 (80) (70) 112 (17) 744 municipalities Obligations of U.S. states and (1) 1 1 government agencies U.S. Treasury, GSES and 624 (1,465) (511) 1,138 (63) (297) 42 (108) 30 (20) 52 (28) (107) 23 4 (57) (7) 5 (35) (40) (396) 103 Foreign exchange Credit Equity 187 (3,409) 198 (2,208) 1,841 (d) 146 (1,129) (17) 7 (301) (72) 1 (674) (73) (4,250) 338 Total net derivative receivables Commodity 561 (2,225) 330 (617) 1,805 1,676 Mortgage-backed securities (38) (15) 3 (118) (40) 55 9 232 (127) 107 (1) (120) 118 295 (40) 690 (285) Other Equity securities (40) 2,667 (1,270) (4) 19 301 Total trading assets - debt and equity instruments (430) (133) 107 264 150 Interest rate Net derivative receivables: (c) (332) 3,200 (1,401) 1,248 (630) (1,625) 2,721 (d) (376) (d) 3,263 (301) Assets: (a) 16 Year ended unrealized 1, 2020 gains/(losses) Purchases (g) Sales Settlements (h) Transfers into level 3 (i) Transfers (out of) level 3 (i) Fair value at Dec. 31, 2020 Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2020 Debt instruments: realized/ Mortgage-backed securities: $ 797 $ (172) $ 134 $ Residential nonagency 23 2 15 (149) (5) U.S. GSES and government agencies Total Fair value at January Trading assets: The yield and the credit spread of a particular mortgage- backed security primarily reflect the risk inherent in the instrument. The yield is also impacted by the absolute level of the coupon paid by the instrument (which may not correspond directly to the level of inherent risk). Therefore, the range of yield and credit spreads reflects the range of risk inherent in various instruments owned by the Firm. The risk inherent in mortgage-backed securities is driven by the subordination of the security being valued and the characteristics of the underlying mortgages within the collateralized pool, including borrower FICO scores, LTV ratios for residential mortgages and the nature of the property and/or any tenants for commercial mortgages. For corporate debt securities, obligations of U.S. states and municipalities and other similar instruments, credit spreads reflect the credit quality of the obligor and the tenor of the obligation. Prepayment speed - The prepayment speed is a measure of the voluntary unscheduled principal repayments of a prepayable obligation in a collateralized pool. Prepayment speeds generally decline as borrower delinquencies rise. An increase in prepayment speeds, in isolation, would result in a decrease in a fair value measurement of assets valued at a premium to par and an increase in a fair value measurement of assets valued at a discount to par. Prepayment speeds may vary from collateral pool to collateral pool, and are driven by the type and location of the underlying borrower, and the remaining tenor of the obligation as well as the level and type (e.g., fixed or floating) of interest rate being paid by the borrower. Typically collateral pools with higher borrower credit quality have a higher prepayment rate than those with lower borrower credit quality, all other factors being equal. Conditional default rate - The conditional default rate is a measure of the reduction in the outstanding collateral balance underlying a collateralized obligation as a result of defaults. While there is typically no direct relationship between conditional default rates and prepayment speeds, collateralized obligations for which the underlying collateral has high prepayment speeds will tend to have lower conditional default rates. An increase in conditional default rates would generally be accompanied by an increase in loss severity and an increase in credit spreads. An increase in the conditional default rate, in isolation, would result in a decrease in a fair value measurement. Conditional default rates reflect the quality of the collateral underlying a securitization and the structure of the securitization itself. Based on the types of securities owned in the Firm's market- making portfolios, conditional default rates are most typically at the lower end of the range presented. Loss severity - The loss severity (the inverse concept is the recovery rate) is the expected amount of future realized losses resulting from the ultimate liquidation of a particular loan, expressed as the net amount of loss relative to the outstanding loan balance. An increase in loss severity is generally accompanied by an increase in conditional default rates. An increase in the loss severity, in isolation, would result in a decrease in a fair value measurement. The loss severity applied in valuing a mortgage-backed security investment depends on factors relating to the underlying mortgages, including the LTV ratio, the nature of the lender's lien on the property and other instrument- specific factors. JPMorgan Chase & Co./2020 Form 10-K 181 Notes to consolidated financial statements Correlation - Correlation is a measure of the relationship between the movements of two variables. Correlation is a pricing input for a derivative product where the payoff is driven by one or more underlying risks. Correlation inputs are related to the type of derivative (e.g., interest rate, credit, equity, foreign exchange and commodity) due to the nature of the underlying risks. When parameters are positively correlated, an increase in one parameter will result in an increase in the other parameter. When parameters are negatively correlated, an increase in one parameter will result in a decrease in the other parameter. An increase in correlation can result in an increase or a decrease in a fair value measurement. Given a short correlation position, an increase in correlation, in isolation, would generally result in a decrease in a fair value measurement. The level of correlation used in the valuation of derivatives with multiple underlying risks depends on a number of factors including the nature of those risks. For example, the correlation between two credit risk exposures would be different than that between two interest rate risk exposures. Similarly, the tenor of the transaction may also impact the correlation input, as the relationship between the underlying risks may be different over different time periods. Furthermore, correlation levels are very much dependent on market conditions and could have a relatively wide range of levels within or across asset classes over time, particularly in volatile market conditions. Volatility Volatility is a measure of the variability in possible returns for an instrument, parameter or market index given how much the particular instrument, parameter or index changes in value over time. Volatility is a pricing input for options, including equity options, commodity options, and interest rate options. Generally, the higher the volatility of the underlying, the riskier the instrument. Given a long position in an option, an increase in volatility, in isolation, would generally result in an increase in a fair value measurement. The level of volatility used in the valuation of a particular option-based derivative depends on a number of factors, including the nature of the risk underlying the option (e.g., the volatility of a particular equity security may be significantly different from that of a particular commodity index), the tenor of the derivative as well as the strike price of the option. Forward price - Forward price is the price at which the buyer agrees to purchase the asset underlying a forward contract on the predetermined future delivery date, and is such that the value of the contract is zero at inception. The forward price is used as an input in the valuation of certain derivatives and depends on a number of factors including interest rates, the current price of the underlying asset, and the expected income to be received and costs to be incurred by the seller as a result of holding that asset until the delivery date. An increase in the forward can result in an increase or a decrease in a fair value measurement. Changes in level 3 recurring fair value measurements The following tables include a rollforward of the Consolidated balance sheets amounts (including changes in fair value) for financial instruments classified by the Firm within level 3 of the fair value hierarchy for the years ended December 31, 2020, 2019 and 2018. When a determination is made to classify a financial instrument within level 3, the determination is based on the significance of the unobservable inputs to the overall fair value measurement. However, level 3 financial instruments typically include, in addition to the unobservable or level 3 components, observable components (that is, components that are actively quoted and can be validated to external sources); accordingly, the gains and losses in the table below include changes in fair value due in part to observable factors that are part of the valuation methodology. Also, the Firm risk- manages the observable components of level 3 financial instruments using securities and derivative positions that are classified within level 1 or 2 of the fair value hierarchy; as these level 1 and level 2 risk management instruments are not included below, the gains or losses in the following tables do not reflect the effect of the Firm's risk management activities related to such level 3 instruments. 182 JPMorgan Chase & Co./2020 Form 10-K Fair value measurements using significant unobservable inputs Year ended December 31, 2020 (in millions) Assets: (a) $ (161) $ (4) Commercial nonagency government agencies .---- Obligations of U.S. states and municipalities 10 (1) (1) 8 - Non-U.S. government debt securities 155 21 281 (245) (7) (23) 182 11 Corporate debt securities 558 (23) 582 (205) U.S. Treasury, GSES and Credit spread -The credit spread is the amount of additional annualized return over the market interest rate that a market participant would demand for taking exposure to the credit risk of an instrument. The credit spread for an instrument forms part of the discount rate used in a discounted cash flow calculation. Generally, an increase in the credit spread would result in a decrease in a fair value measurement. (151) (6) 4 1 (1) N II $ - $ 449 $ (150) (3) 28 (1) 2 (3) 3 Total mortgage-backed securities 824 (170) 150 (154) (166) 2 480 Yield - The yield of an asset is the interest rate used to discount future cash flows in a discounted cash flow calculation. An increase in the yield, in isolation, would result in a decrease in a fair value measurement. The following discussion also provides a description of attributes of the underlying instruments and external market factors that affect the range of inputs used in the valuation of the Firm's positions. The following discussion provides a description of the impact on a fair value measurement of a change in each unobservable input in isolation, and the interrelationship between unobservable inputs, where relevant and significant. The impact of changes in inputs may not be independent, as a change in one unobservable input may give rise to a change in another unobservable input. Where relationships do exist between two unobservable inputs, those relationships are discussed below. Relationships may also exist between observable and unobservable inputs (for example, as observable interest rates rise, unobservable prepayment rates decline); such relationships have not been included in the discussion below. In addition, for each of the individual relationships described below, the inverse relationship would also generally apply. 28% $600 / MT $609 / MT $605 / MT $12/MWH $55/MWH $34 / MWH 1% 58% 29% (49)% 95% 23% Credit spread 45bps 45bps Yield 4% 30% 7% 585 50% Long-term debt, short-term borrowings, and deposits (e) 20% 55% Forward equity price (h) 61% 106% 99% Equity volatility 5% 138% 35% Equity correlation 18% 99% 60% Net commodity derivatives (731) Option pricing MSRS Other assets 3,276 299 Discounted cash flows Discounted cash flows Equity-FX correlation Equity-IR correlation Oil Commodity Forward Forward power price Commodity volatility Commodity correlation Refer to Note 15 (79)% (27)% (236) 27,912 Price 50% 28% 818 Discounted cash flows Credit correlation 34% 65% 48% Other level 3 assets and liabilities, net(f) 250 (a) The categories presented in the table have been aggregated based upon the product type, which may differ from their classification on the Consolidated balance sheets. Furthermore, the inputs presented for each valuation technique in the table are, in some cases, not applicable to every instrument valued using the technique as the characteristics of the instruments can differ. (b) Comprises U.S. GSE and government agency securities of $449 million, nonagency securities of $28 million and non-trading loans of $805 million. (c) Comprises nonagency securities of $3 million, trading loans of $43 million and non-trading loans of $420 million. (d) Comprises trading loans of $850 million and non-trading loans of $1.1 billion. (e) Long-term debt, short-term borrowings and deposits include structured notes issued by the Firm that are financial instruments that typically contain embedded derivatives. The estimation of the fair value of structured notes includes the derivative features embedded within the instrument. The significant unobservable inputs are broadly consistent with those presented for derivative receivables. (f) Includes level 3 assets and liabilities that are insignificant both individually and in aggregate. (g) Price is a significant unobservable input for certain instruments. When quoted market prices are not readily available, reliance is generally placed on price- based internal valuation techniques. The price input is expressed assuming a par value of $100. (h) Forward equity price is expressed as a percentage of the current equity price. (i) Amounts represent weighted averages except for derivative related inputs where arithmetic averages are used. 180 JPMorgan Chase & Co./2020 Form 10-K Changes in and ranges of unobservable inputs 20% Market comparables Option pricing Equity-IR correlation 55% $29 $29 $29 Interest rate volatility 7bps 513bps 101bps Interest rate correlation (65)% 99% 35% IR-FX correlation (35)% 50% 0% Equity correlation 18% 99% 60% Equity-FX correlation (79)% (27)% Option pricing 411 507 (176) (d) 75 (104) (1) (733) 2,571 (684) (d) (84) (899) (320) 40 (7) 2,305 3,276 538 (18) (1,540) (e) (d) (3) Fair value measurements using significant unobservable inputs - 962 1,192 (d) 516 (243) 4,699 (1,540) (e) 917 (63) (16) (546) (4,489) 1,908 27 (d) 2,121 (241) (2,884) 356 (310) (446) (1,505) 24 (3,862) (556) (1) (731) 267 302 (4,993) (d) 42 Available-for-sale securities: Mortgage-backed securities Asset-backed securities Total available-for-sale securities Loans (b) Mortgage servicing rights Other assets (b) ¯¯(1) 1 Year ended Fair value Total realized/ December 31, 2020 (in millions) at January unrealized 1, 2020 143 (d)(f) Trading liabilities - debt and equity instruments (d) 41 (2) (126) 14 (4) 136 (8) 51 (1) (d) Accounts payable and other liabilities (d) 45 33 (87) 37 47 (d)(f) Total net derivative receivables $ 455 105 (gains)/losses Purchases Sales Issuances Settlements(h) Transfers into level 3 (i) Transfers (out of) level 3) Fair value at Dec. 31, 2020 Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2020 (a) Liabilities: Deposits $ 3,360 $ 165 (d)(f) $ $ - $ 671 $ Short-term borrowings 1,674 (338) (d)(f) - 5,140 (605) $ (4,115) 265 $ (943) $2,913 (46) 2,420 Commodity (935) 1,162 2,169 (1,129) (601) 1,213 (1,563) 2,098 (209) Equity securities 196 (75) 53 (376) (1) 535 (153) 179 (20) Other 232 271 245 (248) (9) 2,257 (4) (25) Loans (b) 673 (73) 1,112 (484) (182) 791 (944) 893 (40) Asset-backed securities 37 (3) 44 (40) (9) 9 (10) 28 Total debt instruments (580) (154) (245) Foreign exchange (139) (212) (607) 73 (154) 181 59 (32) (224) (110) 49 49 (24) 83 13 3 (434) 116 Equity (3,395) (65) 1,664 (2,317) Credit 6 325 308 346 206 Total trading assets - debt and equity instruments 2,685 (52) (d) (d) 2,467 (1,514) (756) 1,754 (1,961) 2,623 (23) Net derivative receivables: (c) Interest rate (332) 2,682 308 (148) (2,228) (332) 258 (7) (3,862) 9% (479,860) 369,633 Total trading assets Available-for-sale securities: Mortgage-backed securities: U.S. GSES and government agencies (a) Residential - nonagency Commercial nonagency Total mortgage-backed securities 7,410 110,117 Obligations of U.S. states and municipalities Certificates of deposit Non-U.S. government debt securities Corporate debt securities Asset-backed securities: Collateralized loan obligations Other Total available-for-sale securities Loans (b)(f) U.S. Treasury and government agencies 660,828 181,255 49,766 14,252 624 (14,175) 701 117 137,938 432 (129,482) 9,005 43,642 2,085 (39,250) 6,477 17,058 184 (11,080) 6,162 838 524,063 4,725 (479,860) Mortgage servicing rights (b)(e) Other assets (b Total assets measured at fair value on a recurring basis 350,699 $ Deposits $ 7.305 340,962 $ $ Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings 3,824 928,185 25,229 549 4,246 516 4,699 917 44,955 4,699 12,046 $ $ 13,543 3,360 $ (479,860) $ 802,830 $ $ 28,589 1 27,421 5,458 5,458 198,296 44,439 12,989 5,188 - 128,294 139,436 29,810 12,966 77 8,821 845 1 110,117 12,990 5,188 1 128,295 139,436 29,810 77 21,787 845 24,991 152,402 24,991 (285,873) 1,400 311,173 44,510 797 45,307 1,977 23 2,000 1,486 4 1,490 Total mortgage-backed securities 47,973 824 48,797 U.S. Treasury, GSES and government agencies (a) 78,289 10,295 - 88,584 Obligations of U.S. states and municipalities 6,468 10 6,237 6,478 14,561 6,237 Fair value hierarchy December 31, 2019 (in millions) Federal funds sold and securities purchased under resale agreements Securities borrowed Trading assets: Debt instruments: Mortgage-backed securities: U.S. GSES and government agencies (a) Residential nonagency Commercial nonagency Derivative Level 1 $ $ Level 2 14,561 Level 3 netting adjustments() $ $ $ Total fair value 1,674 Certificates of deposit, bankers' acceptances and commercial paper 252 Foreign exchange Equity Commodity Total derivative receivables 104,889 71,890 3,638 119,046 2,257 226,192 244 196 72,330 3,579 7,217 13,896 232 14,128 180,417 136,765 2,685 319,867 721 Credit 252 Interest rate Total debt and equity instruments (d) Non-U.S. government debt securities 26,600 27,169 155 53,924 Corporate debt securities 17,956 558 18,514 Loans (b) 6,340 673 7,013 Asset-backed securities 2,593 37 2,630 Total debt instruments Equity securities Physical commodities (c) Other Derivative receivables: Net equity derivatives 549 5,920 Debt and equity instruments(d) Price $10 $104 $72 Asset-backed securities 28 Market comparables Price $1 Market comparables $97 Net interest rate derivatives 238 Option pricing Interest rate volatility 7bps 513bps 101bps Interest rate spread volatility 11bps $57 1,930 Loans (d) $85 10% Conditional default rate 0% 30% 14% Loss severity 0% 107% 7% Commercial mortgage-backed securities and loans (c) 466 Market comparables Price $0 $101 $84 Corporate debt securities 507 Market comparables Price $2 $116 23bps 15bps Interest rate correlation (65)% 2% 100% 58% Loss severity 100% 100% 36 Net foreign exchange derivatives (298) (136) Market comparables Option pricing Discounted cash flows Price $1 $115 $71 IR-FX correlation (40)% 65% 18% Prepayment speed 9% Conditional default rate 46% 46% 0% 99% 35% IR-FX correlation (35)% 50% 0% Net credit derivatives 20 Discounted cash flows (260) Discounted cash flows Prepayment speed 0% 30% 8% Credit correlation 34% 65% 48% Credit spread 3bps 1,302bps 441bps Recovery rate 67% 0% Prepayment speed 6% 1,652 109 143,960 1,039 (131,950) 13,158 47,261 5,480 (40,204) 12,537 19,685 200 (12,127) 7,758 904 59,951 3,231 502,010 9,214 518,491 452 36 9,255 45 (468,420) (468,420) (13,469) 43,708 763 8,603 Derivative payables: Interest rate Credit Foreign exchange Equity Commodity Total derivative payables Total trading liabilities Accounts payable and other liabilities Beneficial interests issued by consolidated VIES Long-term debt Total liabilities measured at fair value on a recurring basis $ 59,047 16,481 41 75,569 795 276,746 1,732 (270,670) 14,358 Trading liabilities: 119,277 36 The range of values presented in the table is representative of the highest and lowest level input used to value the significant groups of instruments within a product/instrument classification. Where provided, the weighted averages of the input values presented in the table are calculated based on the fair value of the instruments that the input is being used to value. In the Firm's view, the input range, weighted and arithmetic average values do not reflect the degree of input uncertainty or an assessment of the reasonableness of the Firm's estimates and assumptions. Rather, they reflect the characteristics of the various instruments held by the Firm and the relative distribution of instruments within the range of characteristics. For example, two option contracts may have similar levels of market risk exposure and valuation uncertainty, but may have significantly different implied volatility levels because the option contracts have different underlyings, tenors, or strike prices. The input range and weighted average values will therefore vary from period-to- period and parameter-to-parameter based on the characteristics of the instruments held by the Firm at each balance sheet date. JPMorgan Chase & Co./2020 Form 10-K 179 Notes to consolidated financial statements Level 3 inputsa December 31, 2020 Product/Instrument Fair value (in millions) Principal valuation technique Unobservable inputs(8) Range of input values (i) Average Residential mortgage-backed securities and (b) loans" $ 1,282 Discounted cash flows Yield 0% 18% The following table presents the Firm's primary level 3 financial instruments, the valuation techniques used to measure the fair value of those financial instruments, the significant unobservable inputs, the range of values for those inputs and the weighted or arithmetic averages of such inputs. While the determination to classify an instrument within level 3 is based on the significance of the unobservable inputs to the overall fair value measurement, level 3 financial instruments typically include observable components (that is, components that are actively quoted and can be validated to external sources) in addition to the unobservable components. The level 1 and/or level 2 inputs are not included in the table. In addition, the Firm manages the risk of the observable components of level 3 financial instruments using securities and derivative positions that are classified within levels 1 or 2 of the fair value hierarchy. 3,728 In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate valuation model or other valuation technique to use. Second, due to the lack of observability of significant inputs, management must assess relevant empirical data in deriving valuation inputs including transaction details, yield curves, interest rates, prepayment speed, default rates, volatilities, correlations, prices (such as commodity, equity or debt prices), valuations of comparable instruments, foreign exchange rates and credit curves. The Firm has established well-structured processes for determining fair value, including for instruments where fair value is estimated using significant unobservable inputs (level 3). Refer to pages 171-175 of this Note for further information on the Firm's valuation process and a detailed discussion of the determination of fair value for individual financial instruments. 63,182 $ 52,406 601,409 $ 23,339 37,673 75,745 $ (468,420) $ 233,844 (a) At December 31, 2020 and 2019, included total U.S. GSE obligations of $117.6 billion and $104.5 billion, respectively, which were mortgage-related. (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (c) Physical commodities inventories are generally accounted for at the lower of cost or net realizable value. "Net realizable value" is a term defined in U.S. GAAP as not exceeding fair value less costs to sell ("transaction costs"). Transaction costs for the Firm's physical commodities inventories are either not applicable or immaterial to the value of the inventory. Therefore, net realizable value approximates fair value for the Firm's physical commodities inventories. When fair value hedging has been applied (or when net realizable value is below cost), the carrying value of physical commodities approximates fair value, because under fair value hedge accounting, the cost basis is adjusted for changes in fair value. Refer to Note 5 for a further JPMorgan Chase & Co./2020 Form 10-K 177 Notes to consolidated financial statements discussion of the Firm's hedge accounting relationships. To provide consistent fair value disclosure information, all physical commodities inventories have been included in each period presented. (d) Balances reflect the reduction of securities owned (long positions) by the amount of identical securities sold but not yet purchased (short positions). (e) Certain investments that are measured at fair value using the net asset value per share (or its equivalent) as a practical expedient are not required to be classified in the fair value hierarchy. At December 31, 2020 and 2019, the fair values of these investments, which include certain hedge funds, private equity funds, real estate and other funds, were $670 million and $684 million, respectively. Included in these balances at December 31, 2020 and 2019, were trading assets of $52 million and $54 million, respectively, and other assets of $618 million and $630 million, respectively. (f) At December 31, 2020 and 2019, included within loans were $15.1 billion and $19.8 billion, respectively, of residential first-lien mortgages, and $6.3 billion and $8.2 billion, respectively, of commercial first-lien mortgages. Residential mortgage loans include conforming mortgage loans originated with the intent to sell to U.S. GSES and government agencies of $8.4 billion and $13.6 billion, respectively. (g) As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral received and paid when a legally enforceable master netting agreement exists. The level 3 balances would be reduced if netting were applied, including the netting benefit associated with cash collateral. 178 JPMorgan Chase & Co./2020 Form 10-K Level 3 valuations Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed valuation models and other valuation techniques that use significant unobservable inputs and are therefore classified within level 3 of the fair value hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2. December 31, 2018 (in millions) (d) 28 91 Total trading assets - debt and equity instruments 3,200 (22) (d) (d) 2,289 (18) (1,856) 805 (1,305) 2,685 85 Net derivative receivables:(c) Interest rate Credit (38) (394) (426) 109 12 13 232 (41) 58 (103) (22) 181 Other (3) 301 50 (26) (54) 2 ཀཱ ཙ ྴའཀྱེཌསྐྱ་ 13 40 (36) (125) 5 (7) (503) (405) (607) 224 (3,395) (380) (1,608) Commodity (1,129) 497 (573) 36 89 (6) 845 (16) 130 (d) (d) (348) 397 (2,225) (310) Equity (107) (36) 20 (9) 8 29 118 (44) (139) (332) (599) (127) Foreign exchange (297) (551) 17 (67) 312 (22) 1 Equity securities 37 (22) (1,191) 2,257 622 437 47 334 Corporate debt securities 155 (18) 14 (247) (287) 1 155 securities Non-U.S. government debt 10 (610) (8) 290 (52) 112 (73) 558 68 Total debt instruments 28 (40) (93) 37 127 Asset-backed securities 673 (386) 437 (82) (519) 456 29 738 Loans (b) (159) Total net derivative receivables 85 689 11 ཌ། 2 23 (58) 15 (20) 2 (86) 25 64 2,667 55 2,181 (1,727) (350) 83 20 (26) (14) municipalities Obligations of U.S. states and government agencies U.S. Treasury, GSES and (55) 824 (82) 31 (168) (422) 876 (35) 624 1 4 (4) 15 13 (3,796) (794) (109) 196 (5) 232 (1,122) 651 (d)(f) (1,448) 23,339 2,822 184 JPMorgan Chase & Co./2020 Form 10-K $ (58) (8,538) (20) $ 797 (134) $ $ 773 $ (310) $ 549 $ (62) $ securities 1 $ 10,441 2,815 (d)(f) 19,418 (d) 3 Accounts payable and other liabilities 10 (2) (d) (84) 115 6 45 29 (d) Beneficial interests issued by consolidated VIES (d) 1 (1) Long-term debt Total mortgage-backed 41 Commercial nonagency at Dec. 31, 2019 Fair value measurements using significant unobservable inputs Notes to consolidated financial statements 579 JPMorgan Chase & Co./2020 Form 10-K 1,920 (d)(f) 23,397 (1,282) Fair 1,250 9,883 40 23,339 (d)(f) Long-term debt consolidated VIES Beneficial interests issued by (9,833) Total realized/ Year ended value at Change in unrealized gains/(losses) related to financial instruments held U.S. GSES and government agencies Mortgage-backed securities: Debt instruments: Trading assets: Assets: (a) value at Dec. 31, 2019 Transfers (out of) level 3 Transfers into level 3 (i) Settlements (h) Sales Purchases (g) gains/ (losses) January 1, 2019 December 31, 2019 (in millions) Fair unrealized Residential nonagency (47) 183 41 (482) 188 (153) (d) 516 38 (951) (188) 4,699 (e) (156) 6 (7) 917 (180) (d) (1,180) 236 1,489 (789) 229 (166) 6,130 (1,180) (e) (150) (d) 1,161 (89) 1 (411) 1,144 (4,489) (2,584) Available-for-sale securities: Mortgage-backed securities Asset-backed securities Mortgage servicing rights Other assets (b) 1-------1- - 1 1 (d) 856 59 Fair value measurements using significant unobservable inputs Year ended Total available-for-sale securities Loans(b) December 31, 2019 Short-term borrowings (d)(f) 1,523 229 916 $ 3,441 (806) $ (3,356) 12 $ (1,209) $3,360 85 $ $ 307 (d)(f) (d)(f) 155 50 (d) (22) Fair value 2 (248) 1,674 $ Trading liabilities - debt and equity instruments (d)(f) $ 1, 2019 Total realized/ unrealized (gains)/ losses Issuances Settlements (h) Transfers into level 3(i) Transfers (out of). level 3 at January Fair value at Dec. 31, 2019 Purchases Sales unrealized (gains)/losses $ 4,169 $ 278 Change in Liabilities:(a) Deposits (in millions) at Dec. 31, 2019 related to financial instruments held 2.1 $ 1.2 $ $ $ 2.1 $ 1.9 (a) Excludes the current carrying values of the guarantee liability and the offsetting asset, each of which is recognized at fair value at the inception of the guarantees. (b) Includes the wholesale allowance for lending-related commitments. The Firm does not estimate the fair value of consumer off-balance sheet lending-related commitments. In many cases, the Firm can reduce or cancel these commitments by providing the borrower notice or, in some cases as permitted by law, without notice. Refer to page 173 of this Note for a further discussion of the valuation of lending-related commitments. JPMorgan Chase & Co./2020 Form 10-K Notes to consolidated financial statements 191 1.9 $ Level 3 $ - related commitments $ 2.2 $ Wholesale lending- Total estimated fair value Level 2 Level 1 Carrying (a)(B) value Total estimated fair value Level 3 Level 2 Note 3 - Fair value option Level 1 Carrying value(a)(B) $ The fair value option provides an option to elect fair value as an alternative measurement for selected financial assets, financial liabilities, unrecognized firm commitments, and written loan commitments. 2020 The Firm's election of fair value includes the following instruments: purchased under resale (in billions) Federal funds sold and securities December 31, (in millions) Total changes in fair value recorded() All other income Principal transactions changes in fair value recorded(f) All other income Principal transactions Total Total changes in fair value recorded All other income Principal transactions The Firm has elected to measure certain instruments at fair value for several reasons including to mitigate income statement volatility caused by the differences between the measurement basis of elected instruments (e.g., certain instruments that otherwise would be accounted for on an accrual basis) and the associated risk management arrangements that are accounted for on a fair value basis, as well as to better reflect those instruments that are managed on a fair value basis. 2018 The following table presents the changes in fair value included in the Consolidated statements of income for the years ended December 31, 2020, 2019 and 2018, for items for which the fair value option was elected. The profit and loss information presented below only includes the financial instruments that were elected to be measured at fair value; related risk management instruments, which are required to be measured at fair value, are not included in the table. Changes in fair value under the fair value option election JPMorgan Chase & Co./2020 Form 10-K 192 Certain long-term beneficial interests issued by CIB'S consolidated securitization trusts where the underlying assets are carried at fair value Structured notes, which are predominantly financial instruments that contain embedded derivatives, that are issued as part of client-driven activities Owned beneficial interests in securitized financial assets that contain embedded credit derivatives, which would otherwise be required to be separately accounted for as a derivative instrument Certain securities financing agreements Loans purchased or originated as part of securitization warehousing activity, subject to bifurcation accounting, or managed on a fair value basis, including lending- related commitments • • • • • 2019 December 31, 2019 Estimated fair value hierarchy 59.5 The majority of the Firm's lending-related commitments are not carried at fair value on a recurring basis on the Consolidated balance sheets. The carrying value and the estimated fair value of these wholesale lending-related commitments were as follows for the periods indicated. 59.5 under repurchase agreements securities loaned or sold Federal funds purchased and $ 1,534.1 - $ 1,534.1 $ $ 1,533.8 $ $ 2,128.9 $ 2,128.9 $ $ 2,129.8 $ Deposits Financial liabilities 61.4 Short-term borrowings 0.8 734.9 214.1 60.6 48.9 61.3 81.9 1.9 80.0 939.5 966.5 755.6 210.9 81.8 Other agreements 949.0 28.3 28.3 59.5 28.3 (a) Fair value is typically estimated using a discounted cash flow model that incorporates the characteristics of the underlying loans (including principal, contractual interest rate and contractual fees) and other key inputs, including expected lifetime credit losses, interest rates, prepayment rates, and primary origination or secondary market spreads. For certain loans, the fair value is measured based on the value of the underlying collateral. Carrying value of the loan takes into account the loan's allowance for loan losses, which represents the loan's expected credit losses over its remaining expected life. The difference between the estimated fair value and carrying value of a loan is generally attributable to changes in market interest rates, including credit spreads, market liquidity premiums and other factors that affect the fair value of a loan but do not affect its carrying value. 221.8 3.5 218.3 215.5 17.9 17.9 17.8 17.6 212.4 3.2 - 17.6 209.2 17.5 204.8 Long-term debt Beneficial interests issued by consolidated VIES 163.6 3.5 183.1 35.0 183.1 35.0 183.1 35.0 Accounts payable and other December 31, 2020 Estimated fair value hierarchy liabilities 181.9 4.3 186.2 164.0 0.1 160.0 186.6 $ (a) $ 40,560 $ (e) Principal-protected debt Long-term debt (3,940) 51,968 $ $ 55,908 (4,052) $ 51,468 $ $ 55,520 $ Total loans (1,334) 50,909 $ 52,243 40,526 $ (34) $ ΝΑ NA 76,817 $ NA Total long-term debt ΝΑ 36,499 ΝΑ ΝΑ 36,291 ΝΑ Nonprincipal-protected debt (d) (878) 39,246 $ $ 40,124 (e) $ (850) 49,939 328 (9) 129 138 (11) 317 328 (2,597) 930 3,527 (268) 696 964 (360) (3,191) 2,062 5,253 1,507 317 49,089 (11) 129 Subtotal 175 44,130 43,955 628 42,650 42,022 (1,509) 6,779 8,288 (1,478) 6,439 7,917 Loans (a) Loans reported as trading assets (a) All other performing loans (c) (9) 138 1,867 75,745 Long-term beneficial interests 4,852 29,294 38,857 6,893 232 5,021 13 250 26,943 5 48 3,862 3,705 6,590 34 $ 16,692 $ 52,196 875 $ 35,470 $ 5,715 65 $ 5,057 $ 43,251 1,022 7,431 92 3,613 6,409 8,177 $ 38,129 $ 3,915 42,323 472 JPMorgan Chase & Co./2020 Form 10-K 196 Terms of loan products and collateral coverage are included in the Firm's assessment when extending credit and establishing its allowance for loan losses. The Firm does not believe that its exposure to any particular loan product or industry segment (e.g., real estate), or its exposure to residential real estate loans with high LTV ratios, results in a significant concentration of credit risk. The Firm's wholesale exposure is managed through loan syndications and participations, loan sales, securitizations, credit derivatives, master netting agreements, collateral and other risk-reduction techniques. Refer to Note 12 for additional information on loans. In the Firm's consumer portfolio, concentrations are managed primarily by product and by U.S. geographic region, with a key focus on trends and concentrations at the portfolio level, where potential credit risk concentrations can be remedied through changes in underwriting policies and portfolio guidelines. Refer to Note 12 for additional information on the geographic composition of the Firm's consumer loan portfolios. In the wholesale portfolio, credit risk concentrations are evaluated primarily by industry and monitored regularly on both an aggregate portfolio level and on an individual client or counterparty basis. Concentrations of credit risk arise when a number of clients, counterparties or customers are engaged in similar business activities or activities in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic conditions. JPMorgan Chase regularly monitors various segments of its credit portfolios to assess potential credit risk concentrations and to obtain additional collateral when deemed necessary and permitted under the Firm's agreements. Senior management is significantly involved in the credit approval and review process, and risk levels are adjusted as needed to reflect the Firm's risk appetite. (a) Notes to consolidated financial statements 195 JPMorgan Chase & Co./2020 Form 10-K 1,958 1,454 32 5,841 $26,328 $106,982 $ 74,813 $ $ 75,344 $ 6,213 $ 12,182 $ 93,739 Total structured notes 495 ΝΑ Equity Commodity Credit 36 $ ΝΑ ΝΑ 41 $ ΝΑ ΝΑ 36 $ ΝΑ ΝΑ 41 $ ΝΑ Total long-term beneficial interests Nonprincipal-protected debt (d) ΝΑ Foreign exchange (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (c) There were no performing loans that were ninety days or more past due as of December 31, 2020 and 2019. Interest rate Risk exposure debt borrowings Deposits Total borrowings Deposits Total Long-term Short-term Short-term Long-term debt (in millions) December 31, 2019 December 31, 2020 The following table presents the fair value of structured notes, by balance sheet classification and the primary risk type. Structured note products by balance sheet classification and risk component JPMorgan Chase & Co./2020 Form 10-K 194 At December 31, 2020 and 2019, the contractual amount of lending-related commitments for which the fair value option was elected was $18.1 billion and $8.6 billion, respectively, with a corresponding fair value of $(39) million and $(120) million, respectively. Refer to Note 28 for further information regarding off-balance sheet lending-related financial instruments. Prior- period amounts have been revised to conform with the current presentation. (e) Where the Firm issues principal-protected zero-coupon or discount notes, the balance reflects the contractual principal payment at maturity or, if applicable, the contractual principal payment at the Firm's next call date. (d) Remaining contractual principal is not applicable to nonprincipal-protected structured notes and long-term beneficial interests. Unlike principal-protected structured notes and long-term beneficial interests, for which the Firm is obligated to return a stated amount of principal at maturity, nonprincipal- protected structured notes and long-term beneficial interests do not obligate the Firm to return a stated amount of principal at maturity, but for structured notes to return an amount based on the performance of an underlying variable or derivative feature embedded in the note. However, investors are exposed to the credit risk of the Firm as issuer for both nonprincipal-protected and principal-protected notes. (b) These balances are excluded from nonaccrual loans as the loans are insured and/or guaranteed by U.S. government agencies. 234 $ (2,329) $ (2,831) $ 2,563 Other changes in fair value a 386 1 385 477 (d) 2 475 197 7 190 (d) (d) Changes in instrument-specific credit risk (a) Loans: 28 28 (d) (1) 470 3,239 6 8 (e) 38 (e) (65) 103 (a) Other assets 323 185 138 1,491 (d) 1,224 267 3,709 (d) 14 15 248 (1) 1,546 Debt and equity instruments, excluding loans Trading assets: 22 (35) $ (35) $ 22 (36) $ 133 133 143 143 Securities borrowed $ (36) $ $ 12 (d) 15 (d) 2,482 (1) (19) 248 135 (19) Other changes in fair value (a) 135 specific credit risk(a) Changes in instrument- assets: Loans reported as trading (1,679) 1 (d) (1,680) 2,481 (1) 1,545 11 (45) (e) (34) Loans December 31, (in millions) Difference between aggregate fair value and aggregate remaining contractual principal balance outstanding The following table reflects the difference between the aggregate fair value and the aggregate remaining contractual principal balance outstanding as of December 31, 2020 and 2019, for loans, long-term debt and long-term beneficial interests for which the fair value option has been elected. Notes to consolidated financial statements 193 JPMorgan Chase & Co./2020 Form 10-K Securities financing agreements: Generally, for these types of agreements, there is a requirement that collateral be maintained with a market value equal to or in excess of the principal amount loaned; as a result, there would be no adjustment or an immaterial adjustment for instrument-specific credit risk related to these agreements. from observable changes in the Firm's credit spread as observed in the bond market. Long-term debt: Changes in value attributable to instrument-specific credit risk were derived principally • • Loans and lending-related commitments: For floating- rate instruments, all changes in value are attributed to instrument-specific credit risk. For fixed-rate instruments, an allocation of the changes in value for the period is made between those changes in value that are interest rate-related and changes in value that are credit-related. Allocations are generally based on an analysis of borrower-specific credit spread and recovery information, where available, or benchmarking to similar entities or industries. • The following describes how the gains and losses that are attributable to changes in instrument-specific credit risk, were determined. Determination of instrument-specific credit risk for items for which the fair value option was elected (f) Changes in fair value exclude contractual interest, which is included in interest income and interest expense for all instruments other than hybrid financial instruments. Refer to Note 7 for further information regarding interest income and interest expense. (e) Reported in other income. Nonaccrual loans (d) Reported in mortgage fees and related income. Loans reported as trading assets (a) Loans (a) 90 or more days past due and government guaranteed (b) 555 $ $ 3,386 $ principal outstanding Fair value over/ (under) contractual Contractual principal outstanding Fair value 2019 Fair value over/ (under) contractual principal outstanding Fair value Contractual principal outstanding 2020 Subtotal Loans Loans reported as trading assets Subtotal (b) Unrealized gains/(losses) due to instrument-specific credit risk (DVA) for liabilities for which the fair value option has been elected are recorded in OCI and subsequently recorded in principal transactions revenue when realized. Realized gains/(losses) due to instrument-specific credit risk recorded in principal transactions revenue were $20 million for the year ended December 31,2020 and were not material for the years ended December 31, 2019 and 2018. (c) Long-term debt measured at fair value predominantly relates to structured notes. Although the risk associated with the structured notes is actively managed, the gains/(losses) reported in this table do not include the income statement impact of the risk management instruments used to manage such risk. (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. 2,695 294 (6) Long-term debt (b)(c) Other liabilities Trading liabilities Short-term borrowings (b) repurchase agreements securities loaned or sold under Federal funds purchased and 181 181 (1,730) (1,730) (726) (726) (b) Deposits 2 (94) (2,120) (d) (1) 294 2,695 862 1 1 6 (16) (6,172) 1 (d) (16) (6,173) 6 12 $ 2 (693) 11 11 (8) (8) (693) (6) (2,121) (94) 862 Note 4 - Credit risk concentrations loan losses 48.8 $ Total liabilities measured at fair value on a nonrecurring basis 12 12 Accounts payable and other liabilities (b) 3,567 $ 1,951 $ 1,616 $ $ Total assets measured at fair value on a nonrecurring basis 984 979 5 2,583 $ 972 $ 1,611 $ $ Other assets (a) Loans (d) (c) $ $ 12 $ Loans 4,788 $ 1,312 $ 3,476 $ $ 1,057 1,043 14 (e) 3,731 value $ $ 3,462 $ $ (c) value Level 3 Level 2 Level 1 December 31, 2019 (in millions) Total fair Fair value hierarchy 12 269 Level 3 Level 2 Level 1 $10 million of net gains on assets driven by gains in net interest rate derivative receivables due to market movements largely offset by losses in MSRS reflecting faster prepayment speeds on lower rates. Refer to Note 15 for additional information on MSRs. • The following describes significant components of total realized/unrealized gains/(losses) for instruments measured at fair value on a recurring basis for the years ended December 31, 2020, 2019 and 2018. These amounts exclude any effects of the Firm's risk management activities where the financial instruments are classified as level 1 and 2 of the fair value hierarchy. Refer to Changes in level 3 recurring fair value measurements rollforward tables on pages 182-186 for further information on these instruments. 2020 Gains and losses All transfers are based on changes in the observability and/or significance of the valuation inputs and are assumed to occur at the beginning of the quarterly reporting period in which they occur. $1.2 billion of gross equity derivative receivables and $1.5 billion of gross equity derivative payables as a result of an increase in observability and a decrease in the significance of unobservable inputs. increase in observability. $1.5 billion of total debt and equity instruments, the majority of which were trading loans, driven by an • During the year ended December 31, 2018, significant transfers from level 3 into level 2 included the following: $1.1 billion of long-term debt driven by a decrease in observability and an increase in the significance of unobservable inputs for certain structured notes. significance of unobservable inputs. $1.6 billion of gross equity derivative payables as a result of a decrease in observability and an increase in the $102 million of net gains on liabilities driven by market movements in short-term borrowings. $1.0 billion of gross equity derivative receivables and During the year ended December 31, 2018, significant transfers from level 2 into level 3 included the following: $1.4 billion of long-term debt as a result of an increase in observability and a decrease in the significance of unobservable inputs. $1.2 billion of deposits as a result of an increase in observability and a decrease in the significance of unobservable inputs. $962 million of gross commodities derivative payables as a result of an increase in observability. $1.1 billion of gross equity derivative receivables and $1.3 billion of gross equity derivative payables as a result of an increase in observability and a decrease in the significance of unobservable inputs. $1.5 billion of total debt and equity instruments, the majority of which were obligations of U.S. states and municipalities and trading loans, driven by an increase in observability. • • • • During the year ended December 31, 2019, significant transfers from level 3 into level 2 included the following: Loans, net of allowance for 940.1 $1.4 billion of total debt and equity instruments, the majority of which were trading loans, driven by a decrease in observability. Other assets 2019 $3.3 billion of net losses on liabilities predominantly driven by market movements in long-term debt. December 31, 2020 (in millions) Fair value hierarchy The following tables present the assets and liabilities held as of December 31, 2020 and 2019, respectively, for which nonrecurring fair value adjustments were recorded during the years ended December 31, 2020 and 2019, respectively, by major product category and fair value hierarchy. Assets and liabilities measured at fair value on a nonrecurring basis JPMorgan Chase & Co./2020 Form 10-K 188 The valuation of the Firm's liabilities for which the fair value option has been elected requires consideration of the Firm's own credit risk. DVA on fair value option elected liabilities reflects changes (subsequent to the issuance of the liability) in the Firm's probability of default and LGD, which are estimated based on changes in the Firm's credit spread observed in the bond market. Realized (gains)/losses due to DVA for fair value option elected liabilities are reported in principal transactions revenue. Unrealized (gains)/losses are reported in OCI. Refer to page 186 in this Note and Note 24 for further information. Valuation adjustments on fair value option elected liabilities (337) $ 241 $ 193 (64) 199 (74) Derivatives FVA $ Derivatives CVA Credit and funding adjustments: $2.1 billion of net losses on assets largely due to MSRS reflecting faster prepayment speeds on lower rates. Refer to Note 15 for additional information on MSRs. 2018 2020 Year ended December 31, (in millions) The following table provides the impact of credit and funding adjustments on principal transactions revenue in the respective periods, excluding the effect of any associated hedging activities. The FVA presented below includes the impact of the Firm's own credit quality on the inception value of liabilities as well as the impact of changes in the Firm's own credit quality over time. each counterparty and collateral arrangements; and (ii) the estimated market funding cost in the principal market which, for derivative liabilities, considers the Firm's credit risk (DVA). For collateralized derivatives, the fair value is estimated by discounting expected future cash flows at the relevant overnight indexed swap rate given the underlying collateral agreement with the counterparty, and therefore a separate FVA is not necessary. FVA represents the adjustment to reflect the impact of funding and is recognized where there is evidence that a market participant in the principal market would incorporate it in a transfer of the instrument. The Firm's FVA framework, applied to uncollateralized (including partially collateralized) over-the-counter ("OTC") derivatives incorporates key inputs such as: (i) the expected funding requirements arising from the Firm's positions with CVA represents the adjustment, relative to the relevant benchmark interest rate, necessary to reflect counterparty nonperformance risk. The Firm estimates CVA using a scenario analysis to estimate the expected positive credit exposure across all of the Firm's existing positions with each counterparty, and then estimates losses based on the probability of default and estimated recovery rate as a result of a counterparty credit event considering contractual factors designed to mitigate the Firm's credit exposure, such as collateral and legal rights of offset. The key inputs to this methodology are (i) the probability of a default event occurring for each counterparty, as derived from observed or estimated CDS spreads; and (ii) estimated recovery rates implied by CDS spreads, adjusted to consider the differences in recovery rates as a derivative creditor relative to those reflected in CDS spreads, which generally reflect senior unsecured creditor risk. Credit and funding adjustments - derivatives Derivatives are generally valued using models that use as their basis observable market parameters. These market parameters generally do not consider factors such as counterparty nonperformance risk, the Firm's own credit quality, and funding costs. Therefore, it is generally necessary to make adjustments to the base estimate of fair value to reflect these factors. Notes to consolidated financial statements 187 JPMorgan Chase & Co./2020 Form 10-K $1.6 billion of net gains on liabilities largely driven by market movements in long-term debt. • 2018 2019 Total assets measured at fair value on a nonrecurring basis (a) Primarily includes equity securities without readily determinable fair values that were adjusted based on observable price changes in orderly transactions from an identical or similar investment of the same issuer (measurement alternative). Of the $979 million in level 3 assets measured at fair value on a nonrecurring basis as of December 31, 2020, $535 million related to equity securities adjusted based on the measurement alternative. These equity securities are classified as level 3 due to the infrequency of the observable prices and/or the restrictions on the shares. Total fair (c) Primarily includes certain mortgage loans that were reclassified to held-for-sale. 241.9 21.7 $ $ 21.7 $ 241.9 21.7 $ 241.9 502.7 - $ 24.9 $ $ 24.9 $ 502.7 Accrued interest and accounts receivable 24.9 $ 502.7 $ Cash and due from banks Financial assets Total estimated fair value Level 3 Level 2 Level 1 Carrying value fair value Level 3 Level 2 Level 1 Total estimated Deposits with banks Carrying value - 89.3 0.1 71.3 0.1 47.5 (b) There were no liabilities measured at fair value on a nonrecurring basis at December 31, 2019. 205.5 152.3 53.2 201.8 maturity Investment securities, held-to- 133.5 234.6 133.5 234.6 89.4 133.5 107.7 234.6 58.3 58.3 107.7 Securities borrowed 58.3 resale agreements securities purchased under Federal funds sold and 71.3 0.1 71.2 107.7 December 31, 2019 Estimated fair value hierarchy 89.4 (in billions) JPMorgan Chase & Co./2020 Form 10-K Refer to Note 12 for further information about the measurement of collateral-dependent loans. (c) Prior-period amounts have been revised to conform with the current presentation. (b) Included $(134) million, $201 million and $149 million for the years ended December 31, 2020, 2019 and 2018, respectively, of net (losses)/gains as a result of the measurement alternative. (a) Includes the impact of certain mortgage loans that were reclassified to held-for-sale. 64 $ $ (92) $(933) Total nonrecurring fair value gains/(losses) (11) Accounts payable and other liabilities 182 (529) (c) Other assets (b) $ (68) 2018 2019 $(274) $(393) (a) Loansd 2020 December 31, (in millions) The following table presents the total change in value of assets and liabilities for which fair value adjustments have been recognized for the years ended December 31, 2020, 2019 and 2018, related to assets and liabilities held at those dates. December 31, 2020 Estimated fair value hierarchy Nonrecurring fair value changes (e) Prior-period amounts have been revised to conform with the current presentation. (d) of the $972 million in level 3 assets measured at fair value on a nonrecurring basis as of December 31, 2020, $602 million related to residential real estate loans carried at the net realizable value of the underlying collateral (e.g., collateral-dependent loans). These amounts are classified as level 3 as they are valued using information from broker's price opinions, appraisals and automated valuation models and discounted based upon the Firm's experience with actual liquidation values. These discounts ranged from 13% to 46% with a weighted average of 27%. 189 Notes to consolidated financial statements 132 Equity securities without readily determinable fair values The following table presents by fair value hierarchy classification the carrying values and estimated fair values at December 31, 2020 and 2019, of financial assets and liabilities, excluding financial instruments that are carried at fair value on a recurring basis, and their classification within the fair value hierarchy. JPMorgan Chase & Co./2020 Form 10-K Certain financial instruments that are not carried at fair value on the Consolidated balance sheets are carried at amounts that approximate fair value, due to their short- term nature and generally negligible credit risk. These instruments include cash and due from banks, deposits with banks, federal funds sold, securities purchased under resale agreements and securities borrowed, short-term receivables and accrued interest receivable, short-term borrowings, federal funds purchased, securities loaned and sold under repurchase agreements, accounts payable, and accrued liabilities. In addition, U.S. GAAP requires that the fair value of deposit liabilities with no stated maturity (i.e., demand, savings and certain money market deposits) be equal to their carrying value; recognition of the inherent funding value of these instruments is not permitted. Financial instruments for which carrying value approximates fair value U.S. GAAP requires disclosure of the estimated fair value of certain financial instruments, which are included in the following table. However, this table does not include other items, such as nonfinancial assets, intangible assets, certain financial instruments, and customer relationships. In the opinion of management, these items, in the aggregate, add significant value to JPMorgan Chase, but their fair value is not disclosed in this table. Additional disclosures about the fair value of financial instruments that are not carried on the Consolidated balance sheets at fair value Included in other assets above is the Firm's interest in approximately 40 million Visa Class B common shares, recorded at a nominal carrying value. These shares are subject to certain transfer restrictions currently and will be convertible into Visa Class A common shares upon final resolution of certain litigation matters involving Visa. The conversion rate of Visa Class B common shares into Visa Class A common shares is 1.6228 at December 31, 2020, and may be adjusted by Visa depending on developments related to the litigation matters. (a) The period-end carrying values reflect cumulative purchases and sales in addition to upward and downward carrying value changes. (b) The cumulative upward carrying value changes between January 1, 2018 and December 31, 2020 were $708 million. (c) The cumulative downward carrying value changes/impairment between January 1, 2018 and December 31, 2020 were $(430) million. (d) Prior-period amounts have been revised to conform with the current presentation. (42) (301) 243 (d) 2,441 $ 190 As of or for the year ended December 31, $ 2019 2020 Downward carrying value changes/impairment (c) Upward carrying value changes (b) Carrying value (a) Other assets (in millions) In its determination of the new carrying values upon observable price changes, the Firm may adjust the prices if deemed necessary to arrive at the Firm's estimated fair values. Such adjustments may include adjustments to reflect the different rights and obligations of similar securities, and other adjustments that are consistent with the Firm's valuation techniques for private equity direct investments. The following table presents the carrying value of equity securities without readily determinable fair values held as of December 31, 2020 and 2019, that are measured under the measurement alternative and the related adjustments recorded during the periods presented for those securities with observable price changes. These securities are included in the nonrecurring fair value tables when applicable price changes are observable. The Firm measures certain equity securities without readily determinable fair values at cost less impairment (if any), plus or minus observable price changes from an identical or similar investment of the same issuer, with such changes recognized in other income. 2,368 167 14,306 (21,778) (40,204) (55,515) 47,810 69,821 34,491 (18,426) 20,216 7,739 (26,752) 7,606 5,816 1,790 10,365 32 (32) 7,391 (6,868) 17,788 (14,444) 665,950 (618,264) 2,821 8,714 (6,235) 2,479 22,937 523 3,344 47,686 (d) 30 6,012 14,756 497,977 (30) 22,937 (5,862) (12,127) (468,420) 150 2,629 29,557 (d) (7,544) 27,594 186 12 (28,763) 10,568 14,151 17 (2) 32 (152) 34 (6) 6 Total foreign exchange contracts 211,673 (194,493) 17,180 142,558 6,567 (131,950) Equity contracts: OTC Exchange-traded (a) Total equity contracts Commodity contracts: OTC OTC-cleared Exchange-traded (a) Total commodity contracts Derivative payables with appropriate legal opinion Derivative payables where an appropriate legal opinion has not been either sought or obtained Total derivative payables recognized on the Consolidated balance sheets Collateral not nettable on the Consolidated balance sheets(c) Net amounts 35,330 10,608 14,151 Total $ 153 1,243 2,449 $ 189 $ 1,467 104 1,398 (a) Includes the additional collateral to be posted for initial margin. (b) Amounts represent fair values of derivative payables, and do not reflect collateral posted. Derivatives executed in contemplation of a sale of the underlying financial asset In certain instances the Firm enters into transactions in which it transfers financial assets but maintains the economic exposure to the transferred assets by entering into a derivative with the same counterparty in contemplation of the initial transfer. The Firm generally accounts for such transfers as collateralized financing transactions as described in Note 11, but in limited circumstances they may qualify to be accounted for as a sale and a derivative under U.S. GAAP. The amount of such transfers accounted for as a sale where the associated derivative was outstanding was not material at both December 31, 2020 and 2019. JPMorgan Chase & Co./2020 Form 10-K 205 Notes to consolidated financial statements 119 $ Impact of derivatives on the Consolidated statements of income Fair value hedge gains and losses The following tables present derivative instruments, by contract type, used in fair value hedge accounting relationships, as well as pre-tax gains/(losses) recorded on such derivatives and the related hedged items for the years ended December 31, 2020, 2019 and 2018, respectively. The Firm includes gains/(losses) on the hedging derivative in the same line item in the Consolidated statements of income as the related hedged item. Year ended December 31, 2020 (in millions) Contract type Interest rate (a)(b) Foreign exchange (c) Commodity (d) Year ended December 31, 2019 (in millions) Contract type Interest rate (a)(b) Foreign exchange (131,792) The following tables provide information related to gains and losses recorded on derivatives based on their hedge accounting designation or purpose. $ 688,887 Amount of additional collateral to be posted upon downgrade (a) Two-notch downgrade 70,623 $ 512,128 $ 43,708 $ (11,964) 58,659 (6,960) $ 36,748 (a) Exchange-traded derivative balances that relate to futures contracts are settled daily. (b) Includes liquid securities and other cash collateral held at third-party custodians related to derivative instruments where an appropriate legal opinion has been obtained. For some counterparties, the collateral amounts of financial instruments may exceed the derivative receivables and derivative payables balances. Where this is the case, the total amount reported is limited to the net derivative receivables and net derivative payables balances with that counterparty. In the fourth quarter of 2020, the Firm refined its approach for disclosing additional collateral held by the Firm that may be used as security when the fair value of the client's exposure is in the Firm's favor. Prior-period amounts have been revised to conform with the current presentation. (c) Derivative collateral relates only to OTC and OTC-cleared derivative instruments. (d) Net derivatives receivable included cash collateral netted of $88.0 billion and $65.9 billion at December 31, 2020 and 2019, respectively. Net derivatives payable included cash collateral netted of $78.4 billion and $54.4 billion at December 31, 2020 and 2019, respectively. Derivative cash collateral relates to OTC and OTC-cleared derivative instruments. 204 JPMorgan Chase & Co./2020 Form 10-K Liquidity risk and credit-related contingent features In addition to the specific market risks introduced by each derivative contract type, derivatives expose JPMorgan Chase to credit risk - the risk that derivative counterparties may fail to meet their payment obligations under the derivative contracts and the collateral, if any, held by the Firm proves to be of insufficient value to cover the payment obligation. It is the policy of JPMorgan Chase to actively pursue, where possible, the use of legally enforceable master netting arrangements and collateral agreements to mitigate derivative counterparty credit risk inherent in derivative receivables. While derivative receivables expose the Firm to credit risk, derivative payables expose the Firm to liquidity risk, as the derivative contracts typically require the Firm to post cash or securities collateral with counterparties as the fair value of the contracts moves in the counterparties' favor or upon specified downgrades in the Firm's and its subsidiaries' respective credit ratings. Certain derivative contracts also provide for termination of the contract, generally upon a downgrade of either the Firm or the counterparty, at the fair value of the derivative contracts. The following table shows the aggregate fair value of net derivative payables related to OTC and OTC-cleared derivatives that contain contingent collateral or termination features that may be triggered upon a ratings downgrade, and the associated collateral the Firm has posted in the normal course of business, at December 31, 2020 and 2019. Single-notch Two-notch downgrade downgrade OTC and OTC-cleared derivative payables containing downgrade triggers December 31, (in millions) 2020 2019 $ 27,712 $ 14,819 26,289 13,329 The following table shows the impact of a single-notch and two-notch downgrade of the long-term issuer ratings of JPMorgan Chase & Co. and its subsidiaries, predominantly JPMorgan Chase Bank, N.A., at December 31, 2020 and 2019, related to OTC and OTC-cleared derivative contracts with contingent collateral or termination features that may be triggered upon a ratings downgrade. Derivatives contracts generally require additional collateral to be posted or terminations to be triggered when the predefined threshold rating is breached. A downgrade by a single rating agency that does not result in a rating lower than a preexisting corresponding rating provided by another major rating agency will generally not result in additional collateral (except in certain instances in which additional initial margin may be required upon a ratings downgrade), nor in termination payments requirements. The liquidity impact in the table is calculated based upon a downgrade below the lowest current rating of the rating agencies referred to in the derivative contract. Liquidity impact of downgrade triggers on OTC and OTC-cleared derivatives 2020 2019 December 31, (in millions) Single-notch downgrade Aggregate fair value of net derivative payables Collateral posted 142,360 6,928 (193,672) (819) 8,199 42,760 (39,250) 3,510 Commodity contracts: OTC 10,924 (7,901) 3,023 7,093 (5,149) 1,944 OTC-cleared Exchange-traded (a) 1,224 Total commodity contracts Derivative receivables where an appropriate legal opinion has not been either sought or obtained 20 6,833 (6,811) 17,777 (14,732) 681,647 (627,924) (20) 22 3,045 53,723 (d) 28 6,154 13,275 516,083 (28) (5,903) (11,080) (479,860) 251 2,195 36,223 (d) 25,907 25,907 13,543 Derivative receivables with appropriate legal opinion Total derivative receivables recognized on the Consolidated balance sheets (18,430) 1,543 OTC-cleared Exchange-traded (a) 834 35 (189,655) (819) 11,694 15 (5) 30 136,252 185 10 (129,324) (152) 33 Total foreign exchange contracts 202,218 (190,479) 19,654 11,739 (6) (129,482) 4 6,965 Equity contracts: OTC Exchange-traded (a) Total equity contracts 34,030 28,294 62,324 (27,374) 6,656 23,106 (20,820) 2,286 (26,751) (54,125) 136,447 $ 707,554 $ 79,630 17 $ 267,311 10,217 365 $ (260,229) (10,138) $ 7,082 79 (303) 62 11,307 277,893 (270,670) 7,223 10,671 4,075 Total credit contracts 14,746 (341) (340,615) (9,141) (4,056) (13,197) 19 1,549 11,570 3,390 14,960 (10,080) 1,490 (3,389) (13,469) 1 1,491 Foreign exchange contracts: OTC 210,803 OTC-cleared Exchange-traded (a) 836 34 1,530 351,922 $ 11,074 216 (19,494) $ 529,626 13,543 $ 49,766 Collateral not nettable on the Consolidated balance sheets(b)(c) (14,806) Net amounts $ 64,824 (13,052) $ 36,714 JPMorgan Chase & Co./2020 Form 10-K 203 Notes to consolidated financial statements 2020 2019 Gross derivative payables Amounts netted on the Consolidated balance sheets Net derivative payables $ 331,854 $ (320,780) 19,710 358 OTC-cleared OTC Credit contracts: Total interest rate contracts Exchange-traded (a) 17,131 OTC-cleared Interest rate contracts: U.S. GAAP nettable derivative payables December 31, (in millions) Net derivative payables Amounts netted on the Consolidated balance sheets Gross derivative payables OTC Amount required to settle contracts with termination triggers upon downgrade (b) Notional amounts" OTC 19 6,515 2,117 4,507 757 7,381 3,757 2,741 469 8,048 8,710 2,282 1,356 12,348 4,838 2,739 4,121 13 (g)(h) Total exposure 510,879 550,058 1,127,261 7,024 35,651 79,630 449,863 58,038 514,947 35,111 35,111 47,710 Total wholesale-related Receivables from customers (f) Loans held-for-sale and loans at fair value 1,044,440 100,713 1,626 2,482 9,572 $2,305,881 $1,012,853 2,527 13,141 6,566 16,232 Metals & Mining Transportation 1,548 10,477 1,495 2,840 1,316 12,313 3,396 17,025 Central Govt 12,176 14,865 8,171 14,497 5,253 Subtotal All other(e) Financial Markets Infrastructure Securities Firms Insurance 9,820 402 5,364 15,586 9,806 882 4,854 15,542 8,529 715 1,042 79,598 51,357 948,954 481,678 29,201 29,201 33,706 1,011,861 $2,189,491 $ 997,620 $ 49,766 $1,108,399 1,865 26,376 Fair value hedge Hedge fixed rate assets and liabilities Hedge floating-rate assets and liabilities Manage specifically identified risk exposures in qualifying hedge accounting relationships: • Interest rate • Interest rate Designation and disclosure segment or unit reference Corporate Use of Derivative Page Affected The following table outlines the Firm's primary uses of derivatives and the related hedge accounting designation or disclosure category. Notes to consolidated financial statements 199 JPMorgan Chase uses cash flow hedges primarily to hedge the exposure to variability in forecasted cash flows from floating-rate assets and liabilities and foreign currency- denominated revenue and expense. For qualifying cash flow hedges, changes in the fair value of the derivative are recorded in OCI and recognized in earnings as the hedged item affects earnings. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item - primarily noninterest revenue, net interest income and compensation expense. If the hedge relationship is terminated, then the change in value of the derivative recorded in AOCI is recognized in earnings when the cash flows that were hedged affect earnings. For hedge relationships that are discontinued because a forecasted transaction is expected to not occur according to the original hedge forecast, any related derivative values recorded in AOCI are immediately recognized in earnings. JPMorgan Chase uses net investment hedges to protect the value of the Firm's net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. For qualifying net investment hedges, changes in the fair value of the derivatives due to changes in spot foreign exchange rates are recorded in OCI as translation adjustments. Amounts excluded from the assessment of effectiveness are recorded directly in earnings. Type of Derivative 206-207 Cash flow hedge Corporate 208 Corporate Net investment hedge Hedge the value of the Firm's investments in non-U.S. dollar functional currency entities • Foreign exchange 208 Corporate Cash flow hedge 206-207 Corporate Fair value hedge Hedge foreign currency-denominated assets and liabilities Hedge foreign currency-denominated forecasted revenue and expense • Foreign exchange • Foreign exchange 208 There are three types of hedge accounting designations: fair value hedges, cash flow hedges and net investment hedges. JPMorgan Chase uses fair value hedges primarily to hedge fixed-rate long-term debt, AFS securities and certain commodities inventories. For qualifying fair value hedges, the changes in the fair value of the derivative, and in the value of the hedged item for the risk being hedged, are recognized in earnings. Certain amounts excluded from the assessment of effectiveness are recorded in OCI and recognized in earnings over the life of the derivative. If the hedge relationship is terminated, then the adjustment to the hedged item continues to be reported as part of the basis of the hedged item, and for benchmark interest rate hedges, is amortized to earnings as a yield adjustment. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item - primarily net interest income and principal transactions revenue. To qualify for hedge accounting, a derivative must be highly effective at reducing the risk associated with the exposure being hedged. In addition, for a derivative to be designated as a hedge, the risk management objective and strategy must be documented. Hedge documentation must identify the derivative hedging instrument, the asset or liability or forecasted transaction and type of risk to be hedged, and how the effectiveness of the derivative is assessed prospectively and retrospectively. To assess effectiveness, the Firm uses statistical methods such as regression analysis, nonstatistical methods such as dollar-value comparisons of the change in the fair value of the derivative to the change in the fair value or cash flows of the hedged item, and qualitative comparisons of critical terms and the evaluation of any changes in those terms. The extent to which a derivative has been, and is expected to continue to be, highly effective at offsetting changes in the fair value or cash flows of the hedged item must be assessed and documented at least quarterly. If it is determined that a derivative is not highly effective at hedging the designated exposure, hedge accounting is discontinued. The Firm applies hedge accounting to certain derivatives executed for risk management purposes - generally interest rate, foreign exchange and commodity derivatives. However, JPMorgan Chase does not seek to apply hedge accounting to all of the derivatives involved in the Firm's risk management activities. For example, the Firm does not apply hedge accounting to purchased CDS used to manage the credit risk of loans and lending-related commitments, because of the difficulties in qualifying such contracts as hedges. For the same reason, the Firm does not apply hedge accounting to certain interest rate, foreign exchange, and commodity derivatives used for risk management purposes. Derivatives designated as hedges (k) Represents lending-related financial instruments. (j) At December 31, 2020, included $19.2 billion of loans in Business Banking under the PPP. PPP loans are guaranteed by the SBA. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans. (i) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off-balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation. (h) Credit exposure is net of risk participations and excludes the benefit of credit derivatives used in credit portfolio management activities held against derivative receivables or loans and liquid securities and other cash collateral held against derivative receivables. (g) Excludes cash placed with banks of $516.9 billion and $254.0 billion, at December 31, 2020 and 2019, respectively, which is predominantly placed with various central banks, primarily Federal Reserve Banks. (f) Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM that are collateralized by assets maintained in the clients' brokerage accounts (e.g., cash on deposit, liquid and readily marketable debt or equity securities). Because of this collateralization, no allowance for credit losses is generally held against these receivables. To manage its credit risk the Firm establishes margin requirements and monitors the required margin levels on an ongoing basis, and requires clients to deposit additional cash or other collateral, or to reduce positions, when appropriate. These receivables are reported within accrued interest and accounts receivable on the Firm's Consolidated balance sheets. (e) All other includes: SPES and Private education and civic organizations, representing approximately 92% and 8%, respectively, at December 31, 2020 and 90% and 10%, respectively, at December 31, 2019. Refer to Note 14 for more information on exposures to SPES. (d) In addition to the credit risk exposure to states and municipal governments (both U.S. and non-U.S.) at December 31, 2020 and 2019, noted above, the Firm held: $7.2 billion and $6.5 billion, respectively, of trading assets; $20.4 billion and $29.8 billion, respectively, of AFS securities; and $12.8 billion and $4.8 billion, respectively, of HTM securities, issued by U.S. state and municipal governments. Refer to Note 2 and Note 10 for further information. (c) Individuals and Individual Entities predominantly consists of Wealth Management clients within AWM and includes exposure to personal investment companies and personal and testamentary trusts. (a) Also includes commercial card lending-related commitments primarily in CB and CIB. (b) The industry rankings presented in the table as of December 31, 2019, are based on the industry rankings of the corresponding exposures at December 31, 2020, not actual rankings of such exposures at December 31, 2019. 79,630 449,863 $ 79,630 $1,165,688 417,510 49,766 417,510 49,766 JPMorgan Chase & Co./2020 Form 10-K 459 197 Note 5 - Derivative instruments JPMorgan Chase & Co./2020 Form 10-K 198 As permitted under U.S. GAAP, the Firm nets derivative assets and liabilities, and the related cash collateral receivables and payables, when a legally enforceable master netting agreement exists between the Firm and the derivative counterparty. Refer to Note 1 for further discussion of the offsetting of assets and liabilities. The accounting for changes in value of a derivative depends on whether or not the transaction has been designated and qualifies for hedge accounting. Derivatives that are not designated as hedges are reported and measured at fair value through earnings. The tabular disclosures on pages 202-209 of this Note provide additional information on the amount of, and reporting for, derivative assets, liabilities, gains and losses. Refer to Notes 2 and 3 for a further discussion of derivatives embedded in structured notes. All free-standing derivatives that the Firm executes for its own account are required to be recorded on the Consolidated balance sheets at fair value. Accounting for derivatives The Firm provides clearing services for clients in which the Firm acts as a clearing member at certain exchanges and clearing houses. The Firm does not reflect the clients' derivative contracts in its Consolidated Financial Statements. Refer to Note 28 for further information on the Firm's clearing services. Refer to the risk management derivatives gains and losses table on page 209 of this Note, and the hedge accounting gains and losses tables on pages 206-208 of this Note for more information about risk management derivatives. Derivative counterparties and settlement types The Firm enters into OTC derivatives, which are negotiated and settled bilaterally with the derivative counterparty. The Firm also enters into, as principal, certain ETD such as futures and options, and OTC-cleared derivative contracts with CCPS. ETD contracts are generally standardized contracts traded on an exchange and cleared by the CCP, which is the Firm's counterparty from the inception of the transactions. OTC-cleared derivatives are traded on a bilateral basis and then novated to the CCP for clearing. Derivative clearing services Commodities derivatives are used to manage the price risk of certain commodities inventories. Gains or losses on these derivative instruments are expected to substantially offset the depreciation or appreciation of the related inventory. Credit derivatives are used to manage the counterparty credit risk associated with loans and lending-related commitments. Credit derivatives compensate the purchaser when the entity referenced in the contract experiences a credit event, such as bankruptcy or a failure to pay an obligation when due. Credit derivatives primarily consist of CDS. Refer to the Credit derivatives section on pages 209-211 of this Note for a further discussion of credit derivatives. Foreign currency derivatives are used to manage the foreign exchange risk associated with certain foreign currency-denominated (i.e., non-U.S. dollar) assets and liabilities and forecasted transactions, as well as the Firm's net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. As a result of fluctuations in foreign currencies, the U.S. dollar- equivalent values of the foreign currency-denominated assets and liabilities or the forecasted revenues or expenses increase or decrease. Gains or losses on the derivative instruments related to these foreign currency-denominated assets or liabilities, or forecasted transactions, are expected to substantially offset this variability. The Firm generally uses interest rate derivatives to manage the risk associated with changes in interest rates. Fixed-rate assets and liabilities appreciate or depreciate in market value as interest rates change. Similarly, interest income and expense increase or decrease as a result of variable- rate assets and liabilities resetting to current market rates, and as a result of the repayment and subsequent origination or issuance of fixed-rate assets and liabilities at current market rates. Gains and losses on the derivative instruments related to these assets and liabilities are expected to substantially offset this variability. The Firm manages certain market and credit risk exposures using derivative instruments, including derivatives in hedge accounting relationships and other derivatives that are used to manage risks associated with specified assets and liabilities. Risk management derivatives The majority of the Firm's derivatives are entered into for market-making purposes. Clients use derivatives to mitigate or modify interest rate, credit, foreign exchange, equity and commodity risks. The Firm actively manages the risks from its exposure to these derivatives by entering into other derivative contracts or by purchasing or selling other financial instruments that partially or fully offset the exposure from client derivatives. Market-making derivatives Derivative contracts derive their value from underlying asset prices, indices, reference rates, other inputs or a combination of these factors and may expose counterparties to risks and rewards of an underlying asset or liability without having to initially invest in, own or exchange the asset or liability. JPMorgan Chase makes markets in derivatives for clients and also uses derivatives to hedge or manage its own risk exposures. Predominantly all of the Firm's derivatives are entered into for market- making or risk management purposes. Notes to consolidated financial statements • Commodity 4,864 11,436 Consumer & Retail 9,717 694 94,616 105,027 11,374 108,437 1,750 122,870 (c) 32,591 619 117,709 150,919 109,746 39,013 2,802 66,622 Asset Managers 41,945 2,766 15,322 60,033 53,211 4,252 14,687 72,150 Telecommunications Technology, Media & 68,577 1,424 36,985 106,986 28,814 66,573 1,385 148,498 sheet(k) Off-balance 2019 On-balance sheet Loans (i) Derivatives Credit exposure (h)(i) Off-balance sheet (k) Derivatives Consumer, excluding credit card Loans (i) Credit exposure December 31, (in millions) On-balance sheet 2020 In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Refer to Note 1 for further information. The table below presents both on-balance sheet and off-balance sheet consumer and wholesale credit exposure by the Firm's three credit portfolio segments as of December 31, 2020 and 2019. The wholesale industry of risk category is generally based on the client or counterparty's primary business activity. (h)(i) $ 375,898 $ 318,579 (j) $ 650,720 690,889 168,924 486,741 819,644 1,177,630 658,506 715,825 462,795 1,178,620 Individuals and Individual Entities Real Estate Wholesale-related (b) Total consumer-related (a) 144,216 802,722 Credit card (a) $ 40,169 $ 57,319 $ 357,986 $ 317,817 $ 118,299 31,059 9,277 26,237 18,054 38,286 State & Municipal Govt (d) 27,688 852 13,101 2,347 41,641 1,643 11,267 39,159 Oil & Gas 15,906 368 26,249 17,885 30,095 13,271 856 4,884 17,176 Chemicals & Plastics 27,113 2,573 5,157 34,843 21,910 3,340 4,874 30,124 Utilities 14,824 2,000 18,844 35,118 20,208 5,995 60,118 Healthcare 39,542 878 22,063 62,483 43,476 1,851 21,143 66,470 Industrials 23,136 7,160 24,008 54,304 19,405 17,499 3,252 50,824 17,128 43,331 Automotive 14,430 5,165 31,191 50,786 14,984 8,044 31,004 54,032 Banks & Finance Cos 31,139 2,078 17,607 37,461 Hedge commodity inventory Fair value hedge CIB $ $ 279,272 15,121 27,421 701 14,876 14,876 Credit 1 $ 843 $ $ 312,451 Interest rate Trading assets and liabilities (b) $ 313,294 $ 279,273 $ 8,603 15,121 6,477 45,727 45,727 16,914 Commodity Equity 13,158 145,108 983 144,125 9,005 138,487 308 138,179 Foreign exchange 1,652 derivative payables 52,741 Net Designated as hedges 25,898 81,413 81,413 20,834 6,771 21,503 924 1,895 20,579 20,673 74,798 74,798 Equity 21,433 215,926 Commodity 22,729 8,285 Total fair value of trading assets and liabilities Not designated as hedges Net derivative receivables (b) Total Designated as derivative hedges receivables as hedges Not designated December 31, 2019 (in millions) Gross derivative payables Gross derivative receivables $ 70,623 $ 688,887 $ 3,592 $ 685,295 79,630 $ 707,554 $ $ 704,898 $ 2,656 Total derivative payables - 52,741 12,537 (17,919) (395) (355,765) 385,950 554 18,340 $ 29,605 $ 367,056 $ (337,451) 421 159 30,185 derivative receivables 2019 Amounts netted on the Consolidated balance sheets Gross derivative receivables Net derivative receivables 2020 Amounts Gross netted on the derivative Consolidated receivables balance sheets OTC-cleared OTC Net $ 299,205 9,442 347 308,994 $ (276,255) (9,360) (258) (285,873) $ 22,950 Foreign exchange contracts: 432 426 6 (10,317) (3,858) (14,175) 10,743 3,864 14,607 555 17 538 (8,514) (4,309) (12,823) 13,378 Total credit contracts 9,052 4,326 23,121 89 82 Credit contracts: Total interest rate contracts Exchange-traded (a) OTC-cleared $ $ 510,995 $ 529,626 $ 49,766 1,479 $ $ 528,147 assets and liabilities Total fair value of trading 7,758 19,885 149 19,736 6,162 17,242 328 1,133 1,697 $ 512,128 (a) Balances exclude structured notes for which the fair value option has been elected. Refer to Note 3 for further information. (b) As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral receivables and payables when a legally enforceable master netting agreement exists. OTC Interest rate contracts: U.S. GAAP nettable derivative receivables December 31, (in millions) collateral held or transferred that relates to derivative receivables or payables where an appropriate legal opinion has not been either sought or obtained with respect to the master netting agreement, which is excluded from the tables below. the amount of collateral held or transferred that exceeds the fair value exposure at the individual counterparty level, as of the date presented, which is excluded from the tables below; and collateral that consists of liquid securities and other cash collateral held at third-party custodians, which are shown separately as "Collateral not nettable on the Consolidated balance sheets" in the tables below, up to the fair value exposure amount. Liquid securities represent high quality liquid assets as defined in the LCR rule; • • counterparty credit risk associated with the Firm's derivative instruments, but are not eligible for net presentation: In addition to the cash collateral received and transferred that is presented on a net basis with derivative receivables and payables, the Firm receives and transfers additional collateral (financial instruments and cash). These amounts mitigate The following tables present, as of December 31, 2020 and 2019, gross and net derivative receivables and payables by contract and settlement type. Derivative receivables and payables, as well as the related cash collateral from the same counterparty, have been netted on the Consolidated balance sheets where the Firm has obtained an appropriate legal opinion with respect to the master netting agreement. Where such a legal opinion has not been either sought or obtained, amounts are not eligible for netting on the Consolidated balance sheets, and those derivative receivables and payables are shown separately in the tables below. Derivatives netting JPMorgan Chase & Co./2020 Form 10-K 202 $ 43,708 1,995 15,192 15,192 214,229 Credit derivatives (a) 32,679 31,093 Total interest rate contracts 4,361 3,675 1,201 Purchased options 3,375 Written options 3,152 3,057 Futures and forwards 21,228 3,938 1,242 Foreign exchange contracts Cross-currency swaps Equity contracts 10,599 12,450 Total foreign exchange contracts 718 825 Purchased options 700 830 Written options 5,577 6,871 Spot, futures and forwards 3,604 3,924 20,986 $ $ Swaps Interest rate contracts 209 209 CIB Specified risk management Specified risk management Corporate 209 CCB Specified risk management Market-making derivatives and other activities: Manage the credit risk associated with wholesale lending exposures Manage the risk associated with certain other specified assets and liabilities Manage the risk associated with mortgage commitments, warehouse loans and MSRS • Interest rate Manage specifically identified risk exposures not designated in qualifying hedge accounting relationships: • Interest rate and foreign exchange • Credit 206-207 • Various Swaps • Various Other derivatives 2019 2020 (b) (c) December 31, (in billions) The following table summarizes the notional amount of derivative contracts outstanding as of December 31, 2020 and 2019. Notional amount of derivative contracts JPMorgan Chase & Co./2020 Form 10-K 200 Corporate 209 CIB, AWM, 209 CIB Market-making and other Market-making and other Market-making and related risk management 201,349 Futures and forwards Purchased options (b) Net Total derivative derivative payables payables Designated as hedges Not designated as hedges Net derivative receivables (b) Trading assets and Total derivative receivables Not designated as hedges December 31, 2020 (in millions) Gross derivative payables Gross derivative receivables Free-standing derivative receivables and payables (a) The following table summarizes information on derivative receivables and payables (before and after netting adjustments) that are reflected on the Firm's Consolidated balance sheets as of December 31, 2020 and 2019, by accounting designation (e.g., whether the derivatives were designated in qualifying hedge accounting relationships or not) and contract type. Designated as hedges liabilities Interest rate $ 390,659 15,781 206,260 901 205,359 Foreign exchange 680 $ 353,627 $ 13,012 $ $ 353,627 $ 35,725 $ 391,490 13,503 13,503 Credit 831 $ Impact of derivatives on the Consolidated balance sheets Notes to consolidated financial statements 201 JPMorgan Chase & Co./2020 Form 10-K 147 138 Swaps Commodity contracts Total equity contracts 1,805 1,885 611 621 646 676 142 140 406 448 Spot, futures and forwards Written options 198 Written options While the notional amounts disclosed above give an indication of the volume of the Firm's derivatives activity, the notional amounts significantly exceed, in the Firm's view, the possible losses that could arise from such transactions. For most derivative contracts, the notional amount is not exchanged; it is simply a reference amount used to calculate payments. (b) Represents the sum of gross long and gross short third-party notional derivative contracts. (a) Refer to the Credit derivatives discussion on pages 209-211 for more information on volumes and types of credit derivative contracts. 46,942 47,194 $ $ Total derivative notional amounts 617 565 Total commodity contracts 124 105 Purchased options 135 124 211 Commodity (d) JPMorgan Chase & Co./2020 Form 10-K Year ended December 31, 2018 Derivatives - Gains/(losses). recorded in OCI (f) Changes in fair value Amortization approach Income statement impact Hedged items Derivatives OCI impact Income statement impact of excluded components (e) Gains/(losses) recorded in income 39 $ $ 1,373 $ 63 39 482 (866) 482 71 1,384 148 (1,897) $ 3,281 $ $ (77) 328 (866) $ $ (1,145) $ 1,092 789 736 $ 1,782 $ Total JPMorgan Chase & Co./2020 Form 10-K 206 (f) Represents the change in value of amounts excluded from the assessment of effectiveness under the amortization approach, predominantly cross- currency basis spreads. The amount excluded at inception of the hedge is recognized in earnings over the life of the derivative. (e) The assessment of hedge effectiveness excludes certain components of the changes in fair values of the derivatives and hedged items such as forward points on foreign exchange forward contracts, time values and cross-currency basis spreads. Excluded components may impact earnings either through amortization of the initial amount over the life of the derivative or through fair value changes recognized in the current period. (d) Consists of overall fair value hedges of physical commodities inventories that are generally carried at the lower of cost or net realizable value (net realizable value approximates fair value). Gains and losses were recorded in principal transactions revenue. (c) Primarily consists of hedges of the foreign currency risk of long-term debt and AFS securities for changes in spot foreign currency rates. Gains and losses related to the derivatives and the hedged items due to changes in foreign currency rates and the income statement impact of excluded components were recorded primarily in principal transactions revenue and net interest income. (b) Excludes the amortization expense associated with the inception hedge accounting adjustment applied to the hedged item. This expense is recorded in net interest income and substantially offsets the income statement impact of the excluded components. Also excludes the accrual of interest on interest rate swaps and the related hedged items. (a) Primarily consists of hedges of the benchmark (e.g., London Interbank Offered Rate ("LIBOR")) interest rate risk of fixed-rate long-term debt and AFS securities. Gains and losses were recorded in net interest income. (140) $ 1,125 (566) $ 1,148 $ 26 35 (754) (140) 623 $ 476 (566) 476 (616) $ $ 637 154 $ 412 $ $ (457) 174 (619) $ 1,093 $ 1,073 $ (1,889) $ 2,962 $ 793 $ Derivatives - Gains/(losses). recorded in OCI (f) 174 Changes in fair value Income statement impact Derivatives Hedged items OCI impact Gains/(losses) recorded in income Total Commodity (d) Foreign exchange (c) Interest rate (a)(b) Contract type (in millions) 828 Amortization approach 25 Income statement impact of excluded components 2,650 831 $ (2,373) $ (2,507) 3,204 $ $ Derivatives - Gains/(losses). recorded in OCI(f) Amortization approach Income statement impact Hedged items Derivatives OCI impact Income statement impact of excluded components Gains/(losses) recorded in income Changes in fair value 1,248 $ $ 1,404 (457) $ 137 $ 1,390 142 $ - $ 143 25 (c) The prior-period amounts have been revised to conform with the current presentation. Principal transactions revenue is earned primarily by CIB. Refer to Note 32 for segment results. 2018 The following table presents the components of lending- and deposit-related fees. Year ended December 31, (in millions) Lending-related fees Lending- and deposit-related fees Lending-related fees include fees earned from loan commitments, standby letters of credit, financial guarantees, and other loan-servicing activities. Deposit- related fees include fees earned from providing overdraft and other deposit account services, and from performing cash management activities. Lending- and deposit-related fees in this revenue category are recognized over the period in which the related service is provided. (b) Includes the impact of changes in credit valuation adjustments on derivatives, net of the associated hedging activities. $ 18,021 $ 12,059 $ 14,018 Principal transactions (349) (250) 181 Deposit-related fees" Private equity gains/ (losses) (a) Includes the impact of changes in funding valuation adjustments on derivatives. (a) $ 11,694 2019 11,038 2019 11,180 12,032 270 315 338 $ 10,768 $ 10,865 Asset management fees Investment management fees (a) All other asset management fees (b) Total asset management fees Lending- and deposit-related fees are earned by CCB, CIB, CB, and AWM. Refer to Note 32 for segment results. Asset management, administration and commissions This revenue category includes fees from investment management and related services, custody, brokerage services and other products. The Firm manages assets on behalf of its clients, including investors in Firm-sponsored funds and owners of separately managed investment accounts. Management fees are typically based on the value of assets under management and are collected and recognized at the end of each period over which the management services are provided and the value of the managed assets is known. The Firm also receives performance-based management fees, which are earned based on exceeding certain benchmarks or other performance targets and are accrued and recognized when the probability of reversal is remote, typically at the end of Total lending- and deposit-related fees $6,511 $6,626 $ 6,377 (a) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions to lending- and deposit-related fees. Prior-period amounts have been revised to conform with the current presentation. $ 1,117 5,260 $ 1,184 5,442 5,240 $ 1,271 2018 2020 2020 1,628 12,408 Foreign exchange 1,625 (c) (c) 2,753 Credit (b) 1,844 $ 2,739 $ 4,253 (c) (c) Interest rate (a) instrument type Trading revenue by 2018 2019 2020 Total administration fees (c) $ 2,575 Year ended December 31, (in millions) 3,179 3,222 14,268 17,840 Total trading revenue 895 1,133 The following table presents the components of Firmwide asset management, administration and commissions. the related billing period. The Firm has contractual arrangements with third parties to provide distribution and other services in connection with its asset management activities. Amounts paid to these third-party service providers are generally recorded in professional and outside services expense. (c) (c) 2,088 Commodity 4,822 5,589 (c) (c) 6,171 Equity (c) (c) 2,249 Other expense on the Firm's Consolidated statements of income included the following: 2,179 239 1,115 $ $ 2018 2019 2020 Legal expense/(benefit) FDIC-related expense Year ended December 31, (in millions) $ (in millions) Noninterest expense Refer to Note 18 for information on operating lease income included within other income. Includes an adjustment to the credit card rewards liability of approximately $330 million, recorded in the second quarter of 2018. Card income is earned primarily by CCB, CIB and CB. Refer to Note 32 for segment results. (c) (a) In the second quarter of 2020, the Firm reclassified certain spend- based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. (b) Predominantly represents the amortization of account origination costs and annual fees, which are deferred and recognized on a straight-line basis over a 12-month period. $ 4,435 $ 5,076 $ 4,743 (13,320) (745) (14,540) (754) Other expense (13,637) (491) 72 457 1,329 1,184 7,962 7,843 $ 43,758 $ 51,855 $ 49,032 2018 2019 2020 717 Non-taxable securities (c) Interest income Loans (a)(b) Year ended December 31, (in millions) The following table presents the components of interest income and interest expense: Interest income and interest expense are recorded in the Consolidated statements of income and classified based on the nature of the underlying asset or liability. Note 7 - Interest income and Interest expense JPMorgan Chase & Co./2020 Form 10-K 214 1,239 Taxable securities 2,197 (c) $ 20,370 Mortgage fees and related income Asset management, administration and commissions are earned primarily by AWM, CIB and CCB. Refer to Note 32 for segment results. (e) In the first quarter of 2020, the Firm reclassified certain fees from asset management, administration and commissions to lending- and deposit-related fees. Prior-period amounts have been revised to conform with the current presentation. (c) Predominantly includes fees for custody, securities lending, funds services and securities clearance. These fees are recorded as revenue over the period in which the related service is provided. (d) Represents commissions earned when the Firm acts as a broker, by facilitating its clients' purchases and sales of securities and other financial instruments. Brokerage commissions are collected and recognized as revenue upon occurrence of the client transaction. The Firm reports certain costs paid to third-party clearing houses and exchanges net against commission revenue. (b) Represents fees for services that are ancillary to investment management services, such as commissions earned on the sales or distribution of mutual funds to clients. These fees are recorded as revenue at the time the service is rendered or, in the case of certain distribution fees based on the underlying fund's asset value and/or investor redemption, recorded over time as the investor remains in the fund or upon investor redemption. administration and commissions $ 18,177 $ 16,908 $ 16,793 (a) Represents fees earned from managing assets on behalf of the Firm's clients, including investors in Firm-sponsored funds and owners of separately managed investment accounts. Total asset management, 3,576 This revenue category reflects CCB's Home Lending net production and net mortgage servicing revenue. 3,531 1,071 1,092 937 All other commissions and fees (e) Total commissions and fees 2,505 2,439 2,959 Commissions and other fees Brokerage commissions (d) 3,896 $ 18,808 Net production revenue includes fees and income recognized as earned on mortgage loans originated with the intent to sell, and the impact of risk management activities associated with the mortgage pipeline and warehouse loans. Net production revenue also includes gains and losses on sales and lower of cost or fair value adjustments on mortgage loans held-for-sale (excluding certain repurchased loans insured by U.S. government agencies), and changes in the fair value of financial instruments measured under the fair value option. Net mortgage 213 $ 18,563 2018 2019 2020 Other card income (b) Total card income (a) Interchange and merchant processing income Reward costs and partner payments Year ended December 31, (in millions) JPMorgan Chase & Co./2020 Form 10-K The following table presents the components of card income: The Firm has contractual agreements with numerous co- brand partners that grant the Firm exclusive rights to issue co-branded credit card products and market them to the customers of such partners. These partners endorse the co- brand credit card programs and provide their customer or member lists to the Firm. The partners may also conduct marketing activities and provide rewards redeemable under their own loyalty programs that the Firm will grant to co- brand credit cardholders based on account activity. The terms of these agreements generally range from five to ten years. Credit card revenue sharing agreements Certain credit card products offer the cardholder the ability to earn points based on account activity, which the cardholder can choose to redeem for cash and non-cash rewards. The cost to the Firm related to these proprietary rewards programs varies based on multiple factors including the terms and conditions of the rewards programs, cardholder activity, cardholder reward redemption rates and cardholder reward selections. The Firm maintains a liability for its obligations under its rewards programs and reports the current-period cost as a reduction of card income. This revenue category includes interchange and other income from credit and debit card transactions; and fees earned from processing card transactions for merchants, both of which are recognized when purchases are made by a cardholder and presented net of certain transaction- related costs. Card income also includes account origination costs and annual fees, which are deferred and recognized on a straight-line basis over a 12-month period. Card income Net interest income from mortgage loans is recorded in interest income. servicing revenue includes operating revenue earned from servicing third-party mortgage loans, which is recognized over the period in which the service is provided; changes in the fair value of MSRS; the impact of risk management activities associated with MSRs; and gains and losses on securitization of excess mortgage servicing. Net mortgage servicing revenue also includes gains and losses on sales and lower of cost or fair value adjustments of certain repurchased loans insured by U.S. government agencies. Refer to Note 15 for further information on risk management activities and MSRS. Notes to consolidated financial statements The Firm typically makes payments to the co-brand credit card partners based on the cost of partners' marketing activities and loyalty program rewards provided to credit cardholders, new account originations and sales volumes. Payments to partners based on marketing efforts undertaken by the partners are expensed by the Firm as incurred and reported as marketing expense. Payments for partner loyalty program rewards are reported as a reduction of card income when incurred. Payments to partners based on new credit card account originations are accounted for as direct loan origination costs and are deferred and recognized as a reduction of card income on a straight-line basis over a 12-month period. Payments to partners based on sales volumes are reported as a reduction of card income when the related interchange income is earned. Year ended December 31, Total 212 (3,854) (e) 46,541 618,433 (e) 3,936 Credit-related notes A credit-related note is a funded credit derivative where the issuer of the credit-related note purchases from the note investor credit protection on a reference entity or an index. Under the contract, the investor pays the issuer the par value of the note at the inception of the transaction, and in return, the issuer pays periodic payments to the investor, based on the credit risk of the referenced entity. The issuer also repays the investor the par value of the note at maturity unless the reference entity (or one of the entities that makes up a reference index) experiences a specified credit event. If a credit event occurs, the issuer is not obligated to repay the par value of the note, but rather, the issuer pays the investor the difference between the par value of the note and the fair value of the defaulted reference obligation at the time of settlement. Neither party to the credit-related note has recourse to the defaulting reference entity. The following tables present a summary of the notional amounts of credit derivatives and credit-related notes the Firm sold and purchased as of December 31, 2020 and 2019. Upon a credit event, the Firm as a seller of protection would typically pay out only a percentage of the full notional amount of net protection sold, as the amount actually required to be paid on the contracts takes into account the recovery value of the reference obligation at the time of settlement. The Firm manages the credit risk on contracts to sell protection by purchasing protection with identical or similar underlying reference entities. Other purchased protection referenced in the following tables includes credit derivatives bought on related, but not identical, reference positions (including indices, portfolio coverage and other reference points) as well as protection purchased through credit-related notes. 7,364 210 The Firm does not use notional amounts of credit derivatives as the primary measure of risk management for such derivatives, because the notional amount does not take into account the probability of the occurrence of a credit event, the recovery value of the reference obligation, or related cash instruments and economic hedges, each of which reduces, in the Firm's view, the risks associated with such derivatives. Total credit derivatives and credit-related notes December 31, 2020 (in millions) Credit derivatives Credit default swaps Other credit derivatives (a) Total credit derivatives Credit-related notes JPMorgan Chase & Co./2020 Form 10-K Total 5,700 9,606 Total notional amount >5 years 1-5 years <1 year December 31, 2020 (in millions) Protection sold - credit derivatives and credit-related notes ratings (a)/maturity profile The following tables summarize the notional amounts by the ratings, maturity profile, and total fair value, of credit derivatives and credit-related notes as of December 31, 2020 and 2019, where JPMorgan Chase is the seller of protection. The maturity profile is based on the remaining contractual maturity of the credit derivative contracts. The ratings profile is based on the rating of the reference entity on which the credit derivative contract is based. The ratings and maturity profile of credit derivatives and credit-related notes where JPMorgan Chase is the purchaser of protection are comparable to the profile reflected below. (e) Prior-period amounts have been revised to conform with the current presentation. 11,300 (d) Represents protection purchased by the Firm on referenced instruments (single-name, portfolio or index) where the Firm has not sold any protection on the identical reference instrument. (a) Other credit derivatives predominantly consist of credit swap options and total return swaps. (b) Represents the total notional amount of protection purchased where the underlying reference instrument is identical to the reference instrument on protection sold; the notional amount of protection purchased for each individual identical underlying reference instrument may be greater or lower than the notional amount of protection sold. 20,906 5,700 $ $ 618,433 $ (612,733) $ (c) Does not take into account the fair value of the reference obligation at the time of settlement, which would generally reduce the amount the seller of protection pays to the buyer of protection in determining settlement value. Fair value of receivables(b) December 31, 2019 (in millions) Credit default swaps - 10,248 $ (575,178) $ 611,909 $ 36,731 $ 23,664 Maximum payout/Notional amount 13,416 Protection purchased Protection sold with identical underlyings" (b) (sold)/ purchased (c) Other protection purchased (d) $ (562,338) (50,395) (612,733) $ 571,892 Net protection Credit derivatives 36,731 4,001 Other credit derivatives (a) Total credit derivatives Credit-related notes Total Maximum payout/Notional amount Protection purchased with identical Net protection Protection sold 9,415 underlyings (b) Other protection purchased (d) $ (535,094) (40,084) (575,178) $ 554,565 $ 57,344 611,909 19,471 $ 17,260 (sold)/ purchased (c) JPMorgan Chase & Co./2020 Form 10-K Fair value of payables(b) Risk rating of reference entity 5,161 7,121 3,513 4,362 $ 2,759 $ 1,648 $ 1,684 Advisory Total underwriting Debt 2,365 Equity 2018 2019 2020 Year ended December 31, (in millions) The following table presents the components of investment banking fees. The Firm also provides advisory services, by assisting its clients with mergers and acquisitions, divestitures, restructuring and other complex transactions. Advisory fees are recognized as revenue typically upon execution of the client's transaction. This revenue category includes debt and equity underwriting and advisory fees. As an underwriter, the Firm helps clients raise capital via public offering and private placement of various types of debt and equity instruments. Underwriting fees are primarily based on the issuance price and quantity of the underlying instruments, and are recognized as revenue typically upon execution of the client's transaction. The Firm also manages and syndicates loan arrangements. Credit arrangement and syndication fees, included within debt underwriting fees, are recorded as revenue after satisfying certain retention, timing and yield criteria. Investment banking fees Underwriting The Firm records noninterest revenue from certain contracts with customers in investment banking fees, deposit-related fees, asset management, administration, and commissions, and components of card income. The related contracts are often terminable on demand and the Firm has no remaining obligation to deliver future services. For arrangements with a fixed term, the Firm may commit to deliver services in the future. Revenue associated with these remaining performance obligations typically depends on the occurrence of future events or underlying asset values, and is not recognized until the outcome of those events or values are known. 2,340 $ 9,486 $ 7,501 $ 7,550 Trading revenue is presented primarily by instrument type. The Firm's client-driven market-making businesses generally utilize a variety of instrument types in connection with their market-making and related risk-management activities; accordingly, the trading revenue presented in the table below is not representative of the total revenue of any individual LOB. The following table presents all realized and unrealized gains and losses recorded in principal transactions revenue. This table excludes interest income and interest expense on trading assets and liabilities, which are an integral part of the overall performance of the Firm's client-driven market- making activities in CIB and cash deployment activities in Treasury and CIO. Refer to Note 7 for further information on interest income and interest expense. In the financial commodity markets, the Firm transacts in OTC derivatives (e.g., swaps, forwards, options) and ETD that reference a wide range of underlying commodities. In the physical commodity markets, the Firm primarily purchases and sells precious and base metals and may hold other commodities inventories under financing and other arrangements with clients. Refer to Note 5 for further information on the income statement classification of gains and losses from derivatives activities. derivatives used for specific risk management purposes, primarily to mitigate credit risk and foreign exchange risk. derivatives designated in qualifying hedge accounting relationships, primarily fair value hedges of commodity and foreign exchange risk; Principal transactions revenue also includes realized and unrealized gains and losses related to: • 3,347 5,031 2,519 • Unrealized gains and losses result from changes in valuation. Realized gains and losses result from the sale of instruments, closing out or termination of transactions, or interim cash payments. realized and unrealized gains and losses on financial instruments and commodities transactions, including those accounted for under the fair value option, primarily used in client-driven market-making activities, and on private equity investments. the bid-offer spread, which is the difference between the price at which a market participant is willing and able to sell an instrument to the Firm and the price at which another market participant is willing and able to buy it from the Firm, and vice versa; and • Principal transactions revenue is driven by many factors, including: Principal transactions Total investment banking fees Investment banking fees are earned primarily by CIB. Refer to Note 32 for segment results. In connection with its client-driven market-making activities, the Firm transacts in debt and equity instruments, derivatives and commodities, including physical commodities inventories and financial instruments that reference commodities. Net fair value Noninterest revenue Notes to consolidated financial statements $ 4,686 1,411 (835) (2,542) (3,377) $ 5,521 3,953 9,474 $ $ $ (575,178) Total notional amount >5 years 1-5 years $ 6,097 <1 year (c) December 31, 2019 $ (436,879) $ (138,299) $ (307,648) $ (35,326) (97,337) (9,153) $ (404,985) $ (44,479) $ (125,714) Total $ (93,905) (31,809) Noninvestment-grade Investment-grade (in millions) Note 6 - Noninterest revenue and noninterest expense Fair value of receivables (b)(c) Net fair value 211 JPMorgan Chase & Co./2020 Form 10-K (a) The ratings scale is primarily based on external credit ratings defined by S&P and Moody's. (b) Amounts are shown on a gross basis, before the benefit of legally enforceable master netting agreements including cash collateral netting. (c) Prior-period amounts have been revised to conform with the current presentation. $ (399,176) $ (51,970) $ 6,737 $ 5,267 1,470 6,168 $ (901) 4,287 (2,817) 10,455 $ (3,718) $ (612,733) $ Fair value of payables (b)(c) $ (161,587) $ (473,324) $ (139,409) $ (42,129) (9,841) $ (311,407) (87,769) (41,799) Noninvestment-grade $ (119,788) Investment-grade Risk rating of reference entity 5,653 1,595 $ Total investment securities (a) 9,291 Derivatives gains/(losses) recorded in income and other comprehensive income/(loss) Amounts reclassified from AOCI to income Amounts recorded in OCI Total change in OCI for period 44 $ (44) $ (88) (26) (201) (175) 18 $ (245) $ (263) (a) Primarily consists of hedges of LIBOR-indexed floating-rate assets and floating-rate liabilities. Gains and losses were recorded in net interest income. (b) Primarily consists of hedges of the foreign currency risk of non-U.S. dollar-denominated revenue and expense. The income statement classification of gains and losses follows the hedged item - primarily noninterest revenue and compensation expense. The Firm did not experience any forecasted transactions that failed to occur for the years ended 2020, 2019 and 2018. Over the next 12 months, the Firm expects that approximately $818 million (after-tax) of net gains recorded in AOCI at December 31, 2020, related to cash flow hedges will be recognized in income. For cash flow hedges that have been terminated, the maximum length of time over which the derivative results recorded in AOCI will be recognized in earnings is approximately nine years, corresponding to the timing of the originally hedged forecasted cash flows. For open cash flow hedges, the maximum length of time over which forecasted transactions are hedged is approximately seven years. The Firm's longer-dated forecasted transactions relate to core lending and borrowing activities. Net investment hedge gains and losses The following table presents hedging instruments, by contract type, that were used in net investment hedge accounting relationships, and the pre-tax gains/(losses) recorded on such instruments for the years ended December 31, 2020, 2019 and 2018. Year ended December 31, (in millions) Foreign exchange derivatives $ $ 225 122 $ 3,012 41 41 570 $ 3,623 $ 3,053 Derivatives gains/(losses) recorded in income and other comprehensive income/(loss) Amounts reclassified from Amounts recorded AOCI to income 2020 in OCI $ (28) $ (3) $ 25 (75) 125 200 $ (103) $ Total change in OCI for period 3,582 $ 2019 Amounts recorded in income (a)(b) 2018 $ 2,994 $ 1,491 $ (176) 43 (30) (5) $ 2,861 $ 1,456 $ 79 (21) 117 175 (a) Primarily represents interest rate derivatives used to hedge the interest rate risk inherent in mortgage commitments, warehouse loans and MSRS, as well as written commitments to originate warehouse loans. Gains and losses were recorded predominantly in mortgage fees and related income. (b) Relates to credit derivatives used to mitigate credit risk associated with lending exposures in the Firm's wholesale businesses. These derivatives do not include credit derivatives used to mitigate counterparty credit risk arising from derivative receivables, which is included in gains and losses on derivatives related to market-making activities and other derivatives. Gains and losses were recorded in principal transactions revenue. (c) Primarily relates to derivatives used to mitigate foreign exchange risk of specified foreign currency-denominated assets and liabilities. Gains and losses were recorded in principal transactions revenue. Gains and losses on derivatives related to market-making activities and other derivatives The Firm makes markets in derivatives in order to meet the needs of customers and uses derivatives to manage certain risks associated with net open risk positions from its market-making activities, including the counterparty credit risk arising from derivative receivables. All derivatives not included in the hedge accounting or specified risk management categories above are included in this category. Gains and losses on these derivatives are primarily recorded in principal transactions revenue. Refer to Note 6 for information on principal transactions revenue. Credit derivatives Credit derivatives are financial instruments whose value is derived from the credit risk associated with the debt of a third-party issuer (the reference entity) and which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Credit derivatives expose the protection purchaser to the creditworthiness of the protection seller, as the protection seller is required to make payments under the contract when the reference entity experiences a credit event, such as a bankruptcy, a failure to pay its obligation or a restructuring. The seller of credit protection receives a premium for providing protection but has the risk that the underlying instrument referenced in the contract will be subject to a credit event. The Firm is both a purchaser and seller of protection in the credit derivatives market and uses these derivatives for two primary purposes. First, in its capacity as a market-maker, the Firm actively manages a portfolio of credit derivatives by purchasing and selling credit protection, predominantly on corporate debt obligations, to meet the needs of customers. Second, as an end-user, the Firm uses credit derivatives to manage credit risk associated with lending exposures (loans and unfunded commitments) and derivatives counterparty exposures in the Firm's wholesale businesses, and to manage the credit risk arising from certain financial instruments in the Firm's market-making businesses. Following is a summary of various types of credit derivatives. JPMorgan Chase & Co./2020 Form 10-K 209 Notes to consolidated financial statements Credit default swaps Credit derivatives may reference the credit of either a single reference entity (“single-name”) or a broad-based index. The Firm purchases and sells protection on both single- name and index-reference obligations. Single-name CDS and index CDS contracts are either OTC or OTC-cleared derivative contracts. Single-name CDS are used to manage the default risk of a single reference entity, while index CDS contracts are used to manage the credit risk associated with the broader credit markets or credit market segments. Like the S&P 500 and other market indices, a CDS index consists of a portfolio of CDS across many reference entities. New series of CDS indices are periodically established with a new underlying portfolio of reference entities to reflect changes in the credit markets. If one of the reference entities in the index experiences a credit event, then the reference entity that defaulted is removed from the index. CDS can also be referenced against specific portfolios of reference names or against customized exposure levels based on specific client demands: for example, to provide protection against the first $1 million of realized credit losses in a $10 million portfolio of exposure. Such structures are commonly known as tranche CDS. 2019 2020 Derivatives gains/(losses) recorded in income Foreign exchange (c) Total $(122) Amounts recorded in OCI $(1,408) Amounts recorded in income(a)(b) $72 Amounts recorded in OCI $64 Amounts recorded in income (a)(b) Amounts recorded in OCI $11 $1,219 2018 (a) Certain components of hedging derivatives are permitted to be excluded from the assessment of hedge effectiveness, such as forward points on foreign exchange forward contracts. The Firm elects to record changes in fair value of these amounts directly in other income. 208 JPMorgan Chase & Co./2020 Form 10-K Gains and losses on derivatives used for specified risk management purposes The following table presents pre-tax gains/(losses) recorded on a limited number of derivatives, not designated in hedge accounting relationships, that are used to manage risks associated with certain specified assets and liabilities, including certain risks arising from mortgage commitments, warehouse loans, MSRS, wholesale lending exposures, and foreign currency denominated assets and liabilities. Year ended December 31, (in millions) Contract type Interest rate (a) Credit (b) (b) Excludes amounts reclassified from AOCI to income on the sale or liquidation of hedged entities. The Firm reclassified net pre-tax gains/(losses) of $3 million and $18 million to other income, and $(17) million to other expense related to the liquidation of certain legal entities during the years ended December 31, 2020, 2019 and 2018, respectively. Refer to Note 24 for further information. 570 $ Total change in OCI for period Amounts recorded in OCI 177,611 746 $ 3,194 $ 11,473 $ (3) 14,667 December 31, 2019 (in millions) Assets Investment securities - AFS Liabilities Cumulative amount of fair value hedging adjustments included in the carrying amount of hedged items: Carrying amount of the hedged items Active hedging relationships Discontinued hedging relationships (d)(e) Total $ (c) Beneficial interests issued by consolidated VIES $ Long-term debt 4,419 As of December 31, 2020 and 2019, the following amounts were recorded on the Consolidated balance sheets related to certain cumulative fair value hedge basis adjustments that are expected to reverse through the income statement in future periods as an adjustment to yield. Cumulative amount of fair value hedging adjustments included in the carrying amount of hedged items: December 31, 2020 (in millions) Assets Investment securities - AFS Liabilities Carrying amount of the hedged 125,860 items Discontinued hedging relationships (d)(e) Total (c) $ 139,684 $ 3,572 $ 847 $ Active hedging relationships $ 2,110 $ 278 $ Interest rate (a) Foreign exchange (b) Total Year ended December 31, 2019 (in millions) Contract type Interest rate (a) Contract type Foreign exchange (b) Year ended December 31, 2018 (in millions) Contract type Interest rate (a) Foreign exchange (b) Total $ $ Amounts reclassified from AOCI to income Total For both single-name CDS contracts and index CDS contracts, upon the occurrence of a credit event, under the terms of a CDS contract neither party to the CDS contract has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value of the reference obligation at settlement of the credit derivative contract, also known as the recovery value. The protection purchaser does not need to hold the debt instrument of the underlying reference entity in order to receive amounts due under the CDS contract when a credit event occurs. (in millions) Derivatives gains/(losses) recorded in income and other comprehensive income/(loss) 2,388 Long-term debt $ 157,545 2,365 $ 6,719 $ 161 $ 6,880 (8) Year ended December 31, 2020 (8) (b) Excludes hedged items where only foreign currency risk is the designated hedged risk, as basis adjustments related to foreign currency hedges will not reverse through the income statement in future periods. At December 31, 2020 and 2019, the carrying amount excluded for AFS securities is $14.5 billion and $14.9 billion, respectively, and for long-term debt is $6.6 billion and $2.8 billion, respectively. (c) Carrying amount represents the amortized cost, net of allowance if applicable. Refer to Note 10 for additional information. (d) Represents basis adjustments existing on the balance sheet date associated with hedged items that have been de-designated from qualifying fair value hedging relationships. (e) Positive amounts related to assets represent cumulative fair value hedge basis adjustments that will reduce net interest income in future periods. Positive (negative) amounts related to liabilities represent cumulative fair value hedge basis adjustments that will increase (reduce) net interest income in future periods. JPMorgan Chase & Co./2020 Form 10-K 207 Notes to consolidated financial statements Cash flow hedge gains and losses The following tables present derivative instruments, by contract type, used in cash flow hedge accounting relationships, and the pre-tax gains/(losses) recorded on such derivatives, for the years ended December 31, 2020, 2019 and 2018, respectively. The Firm includes the gains/(losses) on the hedging derivative in the same line item in the Consolidated statements of income as the change in cash flows on the related hedged item. Beneficial interests issued by consolidated VIES (a) Excludes physical commodities with a carrying value of $11.5 billion and $6.5 billion at December 31, 2020 and 2019, respectively, to which the Firm applies fair value hedge accounting. As a result of the application of hedge accounting, these inventories are carried at fair value, thus recognizing unrealized gains and losses in current periods. Since the Firm exits these positions at fair value, there is no incremental impact to net income in future periods. 9,027 9,554 $ 5,585 Provision for credit losses Interest income and interest expense includes the current- period interest accruals for financial instruments measured at fair value, except for derivatives and financial instruments containing embedded derivatives that would be separately accounted for in accordance with U.S. GAAP, absent the fair value option election; for those instruments, all changes in fair value including any interest elements, are reported in principal transactions revenue. For financial instruments that are not measured at fair value, the related interest is included within interest income or interest expense, as applicable. Refer to Notes 12, 10, 11 and 20, for further information on accounting for interest income and interest expense related to loans, investment securities, securities financing activities (i.e., securities purchased or sold under resale or repurchase agreements; securities borrowed; and securities loaned) and long-term debt, respectively. Net interest income 9,960 $26,795 $ 21,041 $ Total interest expense 493 568 Net interest income after provision for credit losses 214 7,978 8,807 5,764 Long-term debt 2,387 2,585 195 liabilities (d)(g) Beneficial interest issued by other interest-bearing $ 54,563 $ 57,245 $ 55,059 4,871 JPMorgan Chase & Co./2020 Form 10-K 216 Pension and OPEB accounting guidance generally requires that the difference between plan assets at fair value and the benefit obligation be measured and recorded on the balance sheet. Plans that are overfunded (excess of plan assets over benefit obligation) are recorded in other assets and plans that are underfunded (excess benefit obligation over plan assets) are recorded in other liabilities. Gains or losses resulting from changes in the benefit obligation and the fair value of plan assets are recorded in OCI and recognized as part of the net periodic benefit cost over subsequent periods as discussed in the Gains and losses section of this Note. Additionally, benefits earned during the year are reported in compensation expense; all other components of net periodic defined benefit costs are reported in other expense in the Consolidated statements of income. The Firm partially defrays the cost of its U.S. OPEB obligation through corporate-owned life insurance ("COLI") purchased on the lives of eligible employees and retirees. While the Firm owns the COLI policies, certain COLI proceeds (death benefits, withdrawals and other distributions) may be used only to reimburse the Firm for its net postretirement benefit claim payments and related administrative expense. The Firm has prefunded its U.S. postretirement benefit obligations. The U.K. OPEB plan is unfunded. The Firm offers postretirement medical and life insurance benefits to certain U.S. retirees and postretirement medical benefits to certain qualifying U.S. and U.K. employees. The Firm also has a number of nonqualified noncontributory defined benefit pension plans that are unfunded. These plans provide supplemental defined pension benefits to certain employees. The Firm also has defined benefit pension plans that are offered in certain non-U.S. locations based on factors such as eligible compensation, age and/or years of service. It is the Firm's policy to fund the pension plans in amounts sufficient to meet the requirements under applicable laws. The Firm does not anticipate at this time making any contribution to the U.S. defined benefit pension plan in 2021. The 2021 contributions to the non-U.S. defined benefit pension plans are expected to be $50 million, of which $35 million are contractually required. The Firm has various defined benefit pension plans and OPEB plans that provide benefits to its employees in the U.S. and certain non-U.S. locations. The Firm also provides a qualified defined contribution plan in the U.S. and maintains other similar arrangements in certain non-U.S. locations. The principal defined benefit pension plan in the U.S. is a qualified noncontributory plan that provides benefits to substantially all U.S. employees who were hired prior to December 2, 2017. The Firm has frozen the U.S. defined benefit pension plan (the "Plan Freeze"). Effective as of January 1, 2020 (and January 1, 2019 for new hires), new pay credits have been directed to the U.S. defined contribution plan. Interest credits will continue to accrue on the U.S. defined benefit pension plan. As a result of the Plan Freeze, a curtailment was triggered and a remeasurement of the U.S. defined benefit pension obligation and plan assets occurred as of November 30, 2018. The plan design change did not have a material impact on the U.S. defined benefit pension plan or the Firm's Consolidated Financial Statements. 17,480 Note 8 - Pension and other postretirement employee benefit plans 215 JPMorgan Chase & Co./2020 Form 10-K (g) All other interest-bearing liabilities includes interest expense on brokerage-related customer payables. (d) Negative interest income is related to the impact of current interest rates combined with the fees paid on client-driven securities borrowed balances. The negative interest expense related to prime brokerage customer payables is recognized in interest expense and reported within trading liabilities - debt and all other interest-bearing liabilities. (e) Includes interest earned on brokerage-related held-for-investment customer receivables, which are classified in accrued interest and accounts receivable, and all other interest-earning assets, which are classified in other assets on the Consolidated balance sheets. (f) Includes commercial paper. (c) Represents securities that are tax-exempt for U.S. federal income tax purposes. purchase premiums/discounts, net deferred fees/costs, and others). (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (a) Includes the amortization/accretion of unearned income (e.g., $ 37,083 $ 51,660 $ 50,188 Notes to consolidated financial statements Trading liabilities - debt and all consolidated VIES 1,248 749 Deposits with banks 913 1,574 (302) Securities borrowed (d) 3,819 1,144 3,887 2,436 purchased under resale Federal funds sold and securities 7,146 9,141 7,832 (b) Trading assets - debt instruments 7,248 agreements 5,907 6,146 (b)(e) All other interest-earning assets 372 Short-term borrowings (f) 3,066 4,630 1,058 repurchase agreements Federal funds purchased and 5,973 securities loaned or sold under 1,023 $ Interest bearing deposits Interest expense $ 64,523 $ 84,040 $ 76,100 Total interest income 2,035 2,146 2,357 $ 8,957 $ (1,157) $ 77 (270) 373 $ (187) $ (27) (214) $ $ 450 (887) $ $ Plan assumptions (1,013) $ 423 Total recognized in net periodic defined benefit plan cost/(credit) and other comprehensive income The following table presents the weighted-average actuarial assumptions used to determine the net periodic benefit costs for the U.S. defined benefit pension plans. Year ended December 31, (in millions) Discount rate Expected long-term rate of return on plan assets Rate of compensation increase Interest crediting rate (21) The Firm's expected long-term rate of return for defined benefit pension plan assets is a blended weighted average, by asset allocation of the projected long-term returns for the various asset classes, taking into consideration local market conditions and the specific allocation of plan assets. Returns on asset classes are developed using a forward- looking approach and are not strictly based on historical returns. Consideration is also given to current market conditions and the portfolio mix of each plan. (499) $ 21 100 % (147) The discount rate used in determining the benefit obligation under the U.S. defined benefit pension plan was provided by the Firm's actuaries. This rate was selected by reference to the yields on portfolios of bonds with maturity dates and coupons that closely match each of the plan's projected cash flows. Curtailment (loss)/gain Amortization of prior service (cost)/credit Amortization of net (loss)/gain Net (gain)/loss arising during the year Prior service (credit)/cost arising during the year Changes recognized in other comprehensive income, U.S. defined benefit pension plans 845 1,096 $ 1,047 $ (80) $ 872 952 Total recognized in other comprehensive income, U.S. defined benefit pension plans Other defined benefit pension and OPEB plans Total recognized in other comprehensive income 5 (181) (745) 453 (6) Total pension and OPEB cost included in noninterest expense 100 % U.S. defined benefit pension plans 2019 4.30% 3.70/4.50% $ Net periodic defined benefit plan cost/(credit), U.S. defined benefit pension plans 21 Curtailment (gain)/loss (21) 100 % 80 147 6 (836) 478 323 327 $ 518 (776) (634) (204) $ 422 $ 2018 Pension and OPEB plans 2019 2020 Net (gain)/loss Expected return on plan assets Amortization: Interest cost on benefit obligations Benefits earned during the year Components of net periodic benefit cost, U.S. defined benefit pension plans Year ended December 31, (in millions) The following table presents the components of net periodic benefit costs reported in the Consolidated statements of income for the Firm's defined benefit pension, defined contribution and OPEB plans, and in other comprehensive income for the defined benefit pension and OPEB plans. Notes to consolidated financial statements 217 JPMorgan Chase & Co./2020 Form 10-K 2 $ For the Firm's defined benefit pension plans, fair value is used to determine the expected return on plan assets. Amortization of net gains and losses is included in annual net periodic benefit cost if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the projected benefit obligation or the fair value of the plan assets. Any excess is amortized over the average expected remaining lifetime of plan participants, which for the U.S. defined benefit pension plans is currently 37 years and for the non-U.S. defined benefit pension plans is the period appropriate for the affected plan. For the years ended December 31, 2020 and 2019, the net gain was primarily attributable to a market-driven increase in the fair value of plan assets, predominantly offset by a decrease in the discount rate. 216 $ Other defined benefit pension and OPEB plans (a) Debt securities primarily includes cash and cash equivalents, corporate debt, U.S. federal, state, local and non-U.S. government, asset-backed and mortgage-backed securities. (b) Alternatives primarily include limited partnerships. (c) Represents the U.S. defined benefit pension plan only as it is the most significant plan. The other U.S. defined benefit pension plans are unfunded. The weighted-average asset allocation for the U.S. OPEB plan was 59% debt securities and 41% equity securities and 60% debt securities and 40% equity securities at December 31, 2020 and 2019, respectively. JPMorgan Chase & Co./2020 Form 10-K 219 Notes to consolidated financial statements Fair value measurement of the plans' assets and liabilities Refer to Note 2 for information on fair value measurements, including descriptions of level 1, 2, and 3 of the fair value hierarchy and the valuation methods employed by the Firm. Pension plan assets and liabilities measured at fair value Defined benefit pension and OPEB plans 2020 1,332 2019 December 31, 45 (in millions) Corporate debt securities U.S. federal, state, local and non-U.S. government debt securities Mortgage-backed securities Other (a) U.S. defined benefit pension plans (b) Other defined benefit pension and OPEB plans (c) Total defined contribution plans (27) 144 $ (285) $ $ Total net periodic defined benefit plan cost/(credit) (72) (72) (81) Equity securities 2020 3.30% Gains and losses 4.65 December 31, U.S. defined benefit pension plan (c) The following table presents the weighted-average asset allocation of the fair values of total plan assets at December 31 for the years indicated, as well as the respective approved asset allocation ranges by asset class. Investments held by the Firm's defined benefit pension and OPEB plans include financial instruments which are exposed to various risks such as interest rate, market and credit risks. Exposure to a concentration of credit risk is mitigated by the broad diversification of both U.S. and non-U.S. investments. Additionally, the investments in each of the collective investment funds and/or registered investment companies are further diversified into various financial instruments. As of December 31, 2020, assets held by the Firm's defined benefit pension and OPEB plans do not include securities issued by JPMorgan Chase or its affiliates, except through indirect exposures through investments in ETFS, mutual funds and collective investment funds managed by third-parties. The defined benefit pension and OPEB plans hold investments that are sponsored or managed by affiliates of JPMorgan Chase in the amount of $2.7 billion and $3.1 billion, as of December 31, 2020 and 2019, respectively. (1,586) $ The investment policies for the assets of the Firm's defined benefit pension plans are to optimize the risk-return relationship as appropriate to the needs and goals of each plan. Assets are managed by a combination of internal and external investment managers. The Firm regularly reviews the asset allocations and asset managers, as well as other factors that could impact the portfolios, which are rebalanced when deemed necessary. The assets of the Firm's defined benefit pension plans are held in various trusts and are invested in well-diversified portfolios of equity and fixed income securities, cash and cash equivalents, and alternative investments. The trust- owned assets of the Firm's U.S. OPEB plan are invested primarily in fixed income securities. COLI policies used to partially defray the cost of the Firm's U.S. OPEB plan are invested in separate accounts of an insurance company and are allocated to investments intended to replicate equity and fixed income indices. Investment strategy and asset allocation JPMorgan Chase & Co./2020 Form 10-K 218 404 ΝΑ 43 (20) $ Asset class Expected long-term rate of return Discount rate Pension expense (in millions) Effect on U.S. defined benefit pension plans The following table represents the effect of a 25-basis point decline in the expected long-term rate of return of 3.00% and discount rate of 2.50%. At December 31, 2020, the Firm decreased the discount rates used to determine its benefit obligations for the U.S. defined benefit pension plans in light of current market interest rates, which is expected to decrease expense by approximately $64 million in 2021. The 2021 expected long-term rate of return on U.S. defined benefit pension plan assets is 3.00%. 4.90 4.90 2.30 2.30 ΝΑ 4.65 5.50 5.50 4.00 2018 Benefit obligation Interest crediting rate Asset Allocation 2019 4.65 ΝΑ ΝΑ 3.30% 2.50% 2019 2020 U.S. defined benefit pension plans Rate of compensation increase Discount rate As of December 31, The following table presents the weighted-average actuarial assumptions used to value the benefit obligations for the U.S. defined benefit pension plans. (1,816) Total % of plan assets 2020 9 0-15 1 1 0-4 16 15 0-40 Alternatives (b) Equity securities Real estate 74 % 77 % 42-100% Debt securities (a) 7 Prior service (credit)/cost Number of awards Level 1 LO 4 3,677 96 13 1 33 - Asset-backed securities: Collateralized loan obligations Other 5,248 268 18 2,645 1 685 13 7,893 Less than 12 months Gross Fair value unrealized losses December 31, 2019 (in millions) 106 16,827 $ 49 $ 4,694 $ 5 $ 12,133 $ $ Total available-for-sale securities with gross unrealized losses 31 16 953 15 57 Available-for-sale securities with gross unrealized losses 12 months or more 3 968 4 235 1 2,742 35 Commercial 699 18 124 16 823 34 Total mortgage-backed securities 3,768 25 391 17 9 2,709 Corporate debt securities Non-U.S. government debt securities - - 91 Certificates of deposit 1 49 Obligations of U.S. states and municipalities 2 42 4,159 49 Gross Fair value unrealized losses Total fair value 1 77 - 77 3,970 13 1,406 4 5,376 17 Certificates of deposit Non-U.S. government debt securities Corporate debt securities Asset-backed securities: Collateralized loan obligations 10,364 Other 49 18,608 $ $ Total available-for-sale securities with gross unrealized losses 56 20 2,392 186 11 45 753 9 7,756 11 1,639 18,120 1 186 20 3 $ 423 $ 3 $ 1,072 $ 13 $ Obligations of U.S. states and municipalities 1,495 $ Total mortgage-backed securities Non-U.S. U.S. Residential: Mortgage-backed securities: Available-for-sale securities Total gross unrealized losses Commercial 2,507 6 420 3,414 5 1,042 15 2,372 13 - 1,486 199 12 1,287 1 433 1 1 Non-U.S. 594 $ $ 5,438 40 20 5,458 Total available-for-sale securities" (b) 381,729 6,705 256 388,178 345,306 5,771 378 350,699 Held-to-maturity securities (c) Mortgage-backed securities: U.S. GSES and government agencies (a) U.S. Residential 77 2,602 Commercial 30 8 4,345 6,249 37,626 1,165 36,523 110,828 29 2,968 107,889 62 16 91 6,174 Corporate debt securities 21,787 17 377 21,427 22,928 215 13 22,587 Non-U.S. government debt securities 77 77 - Certificates of deposit 354 4,323 2,679 4 216 Other 24,991 56 9 25,038 10,048 3 31 10,055 Collateralized loan obligations Asset-backed securities: 845 22 823 24 $ Total mortgage-backed securities 3,053 Total investment securities, net of allowance for credit losses" $ 583,550 $ 10,417 $ 317 $ 593,650 $ 392,846 $ 7,235 $ 441 $ 399,640 (a) Includes AFS U.S. GSE obligations with fair values of $65.8 billion and $78.5 billion, and HTM U.S. GSE obligations with amortized cost of $86.3 billion and $31.6 billion, at December 31, 2020 and 2019, respectively. As of December 31, 2020, mortgage-backed securities issued by Fannie Mae and Freddie Mac each exceeded 10% of JPMorgan Chase's total stockholders' equity; the amortized cost and fair value of such securities were $95.7 billion and $98.8 billion, and $54.7 billion and $55.8 billion, respectively. (b) There was no allowance for credit losses on AFS securities at December 31, 2020. (c) The Firm purchased $12.4 billion, $13.4 billion and $9.4 billion of HTM securities for the years ended December 31, 2020, 2019 and 2018, respectively. (d) HTM securities measured at amortized cost are reported net of allowance for credit losses of $78 million at December 31, 2020. (e) Excludes $2.1 billion and $1.9 billion of accrued interest receivables at December 31, 2020 and 2019, respectively. The Firm did not reverse through interest income any accrued interest receivables for the years ended December 31, 2020 and 2019. At December 31, 2020, the investment securities portfolio consisted of debt securities with an average credit rating of AA+ (based upon external ratings where available, and where not available, based primarily upon internal risk ratings). Risk ratings are used to identify the credit quality of securities and differentiate risk within the portfolio. The Firm's internal risk ratings generally align with the qualitative characteristics (e.g., borrower capacity to meet financial commitments and vulnerability to changes in the economic environment) defined by S&P and Moody's, however the quantitative characteristics (e.g., probability of default ("PD") and loss given default (“LGD")) may differ as they reflect internal historical experiences and assumptions. Risk ratings are assigned at acquisition, are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary over the life of the investment for updated information affecting the issuer's ability to fulfill its obligations. 224 JPMorgan Chase & Co./2020 Form 10-K AFS securities impairment The following tables present the fair value and gross unrealized losses by aging category for AFS securities at December 31, 2020 and 2019. The tables exclude U.S. Treasury and government agency securities and U.S. GSE and government agency MBS with unrealized losses of $150 million and $264 million, at December 31, 2020 and 2019, respectively; changes in the value of these securities are generally driven by changes in interest rates rather than changes in their credit profile given the explicit or implicit guarantees provided by the U.S. government. Available-for-sale securities with gross unrealized losses December 31, 2020 (in millions) 32 $ 3 $ 562 $ $ U.S. Residential: 48,941 Mortgage-backed securities: unrealized losses Total gross Total fair value 12 months or more Gross unrealized losses Fair value Less than 12 months Gross Fair value unrealized losses Available-for-sale securities 63 1,464 47,540 12,751 Obligations of U.S. states and municipalities 50 37,626 62 1 51 519 53,234 53,184 U.S. Treasury and government agencies 1,165 36,523 117,830 59 50 114,836 13,270 299 205,472 61 3,712 201,821 Total held-to-maturity securities, net of allowance for credit losses (d) 6,169 4,797 6,169 2 90 21,050 Collateralized loan obligations Asset-backed securities: 5,096 21,138 10,957 $ 65 $ 29,565 $ Notes to consolidated financial statements 221 JPMorgan Chase & Co./2020 Form 10-K Refer to Note 23 for further information on the classification of share-based awards for purposes of calculating earnings per share. The Firm's policy for issuing shares upon settlement of employee share-based incentive awards is to issue either new shares of common stock or treasury shares. During 2020, 2019 and 2018, the Firm settled all of its employee share-based awards by issuing treasury shares. The Firm separately recognizes compensation expense for each tranche of each award, net of estimated forfeitures, as if it were a separate award with its own vesting date. Generally, for each tranche granted, compensation expense is recognized on a straight-line basis from the grant date until the vesting date of the respective tranche, provided that the employees will not become full-career eligible during the vesting period. For awards with full-career eligibility provisions and awards granted with no future substantive service requirement, the Firm accrues the estimated value of awards expected to be awarded to employees as of the grant date without giving consideration to the impact of post-employment restrictions. For each tranche granted to employees who will become full-career eligible during the vesting period, compensation expense is recognized on a straight-line basis from the grant date until the earlier of the employee's full-career eligibility date or the vesting date of the respective tranche. Once the PSUs and dividend equivalent share units have vested, the shares of common stock that are delivered, after applicable tax withholding, must be held for an additional two-year period, for a total combined vesting and holding period of approximately five to eight years from the grant date depending on regulations in certain countries. Under the LTI Plans, stock appreciation rights ("SARS") and stock options have generally been granted with an exercise price equal to the fair value of JPMorgan Chase's common stock on the grant date. SARS and stock options generally expire ten years after the grant date. There were no material grants of SARS or stock options in 2020, 2019 and 2018. Performance share units ("PSUs") are granted annually, and approved by the Firm's Board of Directors, to members of the Firm's Operating Committee under the variable compensation program. PSUs are subject to the Firm's achievement of specified performance criteria over a three- year period. The number of awards that vest can range from zero to 150% of the grant amount. In addition, dividends that accrue during the vesting period are reinvested in dividend equivalent share units. PSUs and the related dividend equivalent share units are converted into shares of common stock after vesting. RSUS are awarded at no cost to the recipient upon their grant. Generally, RSUs are granted annually and vest at a rate of 50% after two years and 50% after three years and are converted into shares of common stock as of the vesting date. In addition, RSUs typically include full-career eligibility provisions, which allow employees to continue to vest upon voluntary termination based on age or service-related requirements, subject to post-employment and other restrictions. All RSU awards are subject to forfeiture until vested and contain clawback provisions that may result in cancellation under certain specified circumstances. Predominantly all RSUS entitle the recipient to receive cash payments equivalent to any dividends paid on the underlying common stock during the period the RSUs are outstanding. In 2020, 2019 and 2018, JPMorgan Chase granted long- term share-based awards to certain employees under its LTIP, as amended and restated effective May 15, 2018. Under the terms of the LTIP, as of December 31, 2020, 67 million shares of common stock were available for issuance through May 2022. The LTIP is the only active plan under which the Firm is currently granting share-based incentive awards. In the following discussion, the LTIP, plus prior Firm plans and plans assumed as the result of acquisitions, are referred to collectively as the "LTI Plans,” and such plans constitute the Firm's share-based incentive plans. Note 9 - Employee share-based incentives Employee share-based awards JPMorgan Chase & Co./2020 Form 10-K 3,843 829 847 897 918 The following table presents benefit payments expected to be paid for the U.S. defined benefit pension plans for the years indicated. Year ended December 31, (in millions) 2021 2022 RSUS, PSUs, SARS and stock options activity 2023 2025 Years 2026-2030 220 $ U.S. defined benefit pension plans 912 2024 Generally, compensation expense for RSUs and PSUs is measured based on the number of units granted multiplied by the stock price at the grant date, and for SARS and stock options, is measured at the grant date using the Black-Scholes valuation model. Compensation expense for these awards is recognized in net income as described previously. The following table summarizes JPMorgan Chase's RSUs, PSUs, SARS and stock options activity for 2020. RSUS/PSUS Year ended December 31, 2020 Granted 17,891 99.62 132.17 5,527 $ 41.36 52,239 $ 1 Exercised or vested (21,502) Forfeited Canceled (1,118) ΝΑ 96.64 111.59 137.80 Estimated future benefit payments Outstanding, January 1 intrinsic Weighted- SARS/Options Weighted-average (in thousands, except weighted-average data, and where otherwise stated) Number of units value Weighted- average grant date fair value remaining Aggregate $ exercise price contractual life (in years) average (2,389) Investments classified in level 3 of the valuation hierarchy increased $263 million in 2020 from $2.7 billion to $3.0 billion, consisting of $343 million in unrealized gains, partially offset by $113 million in settlements. In addition, there were transfers into level 3 of $33 million. In 2019, there was an increase of $307 million from $2.4 billion to $2.7 billion, consisting of $401 million in unrealized gains, partially offset by $85 million in settlements. (c) At December 31, 2020 and 2019, excludes $487 million and $465 million, respectively, of certain investments that are measured at fair value using the net asset value per share (or its equivalent) as a practical expedient. Investments in level 3 of the valuation hierarchy include $2.7 billion and $2.4 billion of COLI policies at December 31, 2020 and 2019, respectively. 401 1,616 1,755 360 1,395 6,476 2 6,474 7,425 11 7,414 2,264 $ 2 $ 3 $ Level 2 Level 3 Total fair value Total fair Level 1 Level 2 2,017 Level 3 $ 2,353 $ $ 2 $ 2,355 $ 2,259 value 461 788 1,184 31 $ 12,771 2,034 2,565 2,707 7,306 1,834 258 2,307 6,572 $ 2,689 $ 19,343 $ 7,031 $ 12,384 $ 2,952 $ 22,367 $ 6,739 $ 9,915 (a) Other consists primarily of mutual funds, money market funds and participating annuity contracts. (b) At December 31, 2020 and 2019, excludes $3.2 billion and $3.9 billion, respectively, of certain investments that are measured at fair value using the net asset value per share (or its equivalent) as a practical expedient, and $606 million and $343 million, respectively, of net defined benefit pension plan payables, primarily for investments sold and purchased, which are not required to be classified in the fair value hierarchy. Investments in level 3 of the valuation hierarchy include $199 million and $250 million of participating annuity contracts at December 31, 2020 and 2019, respectively. 2,431 Changes in level 3 fair value measurements using significant unobservable inputs $ 245 1,676 312 681 4 997 861 $ 15,061 $ 4,905 $ 7,608 201 718 49 250 1,017 $ 4,997 $ 9,819 $ 1,850 Total assets measured at fair value 41.40 (4) (11) 126,390 92 2,687 123,795 Total mortgage-backed securities 5,188 13 64 5,137 2,856 34 71 2,819 Commercial 2,540 1 64 Non-U.S. 6,246 224 3 6,467 10,223 125,648 233 10,450 3,751 20 5 3,766 2,477 6 2,756 109 128,295 Based on its assessment, the Firm did not recognize an allowance for credit losses on impaired AFS securities as of January 1, 2020 or December 31, 2020. Allowance for credit losses For beneficial interests in securitizations that are rated below "AA" at their acquisition, or that can be contractually prepaid or otherwise settled in such a way that the Firm would not recover substantially all of its recorded investment, the Firm evaluates impairment for credit losses when there is an adverse change in expected cash flows. When assessing securities issued in a securitization for credit losses, the Firm estimates cash flows considering relevant market and economic data, underlying loan-level data, and structural features of the securitization, such as subordination, excess spread, overcollateralization or other forms of credit enhancement, and compares the losses projected for the underlying collateral ("pool losses") against the level of credit enhancement in the securitization structure to determine whether these features are sufficient to absorb the pool losses, or whether a credit loss exists. Factors considered in evaluating credit losses include adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a security; and payment structure of the security. For impaired debt securities that the Firm has the intent and ability to hold, the securities are evaluated to determine if a credit loss exists. If it is determined that a credit loss exists, that loss is recognized as an allowance for credit losses through the provision for credit losses in the Consolidated Statements of Income, limited by the amount of impairment. Any impairment not due to credit losses is recorded in OCI. 226 investment securities gains/(losses) is equal to the full difference between the amortized cost (net of allowance if applicable) and the fair value of the securities. AFS securities are considered impaired if the fair value is less than the amortized cost. As a result of the adoption of the amended AFS securities impairment guidance, an allowance for credit losses on AFS securities is required for impaired securities if a credit loss exists. Notes to consolidated financial statements 225 JPMorgan Chase & Co./2020 Form 10-K 114 The Firm recognizes impairment losses in earnings if the Firm has the intent to sell the debt security, or if it is more likely than not that the Firm will be required to sell the debt security before recovery of its amortized cost. In these circumstances the impairment loss recognized in U.S. JPMorgan Chase & Co./2020 Form 10-K 27,693 U.S. Treasury and government agencies 199,910 2,141 100 201,951 139,162 2,118 449 139,436 Obligations of U.S. states and municipalities 18,993 1,404 1 20,396 175 NA Residential: 89 Tax benefits At December 31, 2020, approximately $664 million (pretax) of compensation expense related to unvested awards had not yet been charged to net income. That cost is expected to be amortized into compensation expense over a weighted-average period of 1.6 years. The Firm does not capitalize any compensation expense related to share- based compensation awards to employees. $ 2,451 $ 2,256 $2,322 1,081 1,115 1,350 $ 1,101 $ 1,141 $ 1,241 2018 2019 2020 Total noncash compensation expense related to employee share-based incentive plans Accrual of estimated costs of share- based awards to be granted in future periods including those to full-career eligible employees Year ended December 31, (in millions) Cost of prior grants of RSUs, PSUS, SARS and stock options that are amortized over their applicable vesting periods The Firm recognized the following noncash compensation expense related to its various employee share-based incentive plans in its Consolidated statements of income. Compensation expense The total fair value of RSUs that vested during the years ended December 31, 2020, 2019 and 2018, was $2.8 billion, $2.9 billion and $3.6 billion, respectively. The total intrinsic value of options exercised during the years ended December 31, 2020, 2019 and 2018, was $182 million, $503 million and $370 million, respectively. 265,059 122.59 39.33 Outstanding, December 31 Exercisable, December 31 47,510 $ 112.85 Income tax benefits (including tax benefits from dividends or dividend equivalents) related to share-based incentive arrangements recognized in the Firm's Consolidated statements of income for the years ended December 31, 2020, 2019 and 2018, were $837 million, $895 million and $1.1 billion, respectively. 3,124 $ NA NA 3,124 41.25 1.4 $265,059 1.4 41.25 222 JPMorgan Chase & Co./2020 Form 10-K Note 10 - Investment securities Amortized (e) cost Gross unrealized gains Gross unrealized losses Fair value December 31, (in millions) Available-for-sale securities Fair value Mortgage-backed securities: $ 110,979 $ 2,372 $ 50 $ 113,301 $ 107,811 $ 2,395 $ U.S. GSES and government agencies (a) $ 110,117 Gross unrealized losses (e) Investment securities consist of debt securities that are classified as AFS or HTM. Debt securities classified as trading assets are discussed in Note 2. Predominantly all of the Firm's AFS and HTM securities are held by Treasury and CIO in connection with its asset-liability management activities. AFS securities are carried at fair value on the Consolidated balance sheets. Unrealized gains and losses, after any applicable hedge accounting adjustments or allowance for credit losses, are reported in AOCI. The specific identification method is used to determine realized gains and losses on AFS securities, which are included in investment securities gains/(losses) on the Consolidated statements of income. HTM securities, which the Firm has the intent and ability to hold until maturity, are carried at amortized cost, net of allowance for credit losses, on the Consolidated balance sheets. For both AFS and HTM securities, purchase discounts or premiums are generally amortized into interest income on a level-yield basis over the contractual life of the security. However, premiums on certain callable debt securities are amortized to the earliest call date. Effective January 1, 2020, the Firm adopted the CECL accounting guidance, which also amended the AFS securities impairment guidance. Refer to Note 1 for further information. During 2020, the Firm transferred $164.2 billion of investment securities from AFS to HTM for capital management purposes. AOCI included pretax unrealized gains of $5.0 billion on the securities at the dates of transfer. Unrealized gains or losses at the date of transfer of these securities continue to be reported in AOCI and are amortized into interest income on a level-yield basis over the remaining life of the securities. This amortization will offset the effect on interest income of the amortization of the premium or discount resulting from the transfer recorded at fair value. Gross unrealized gains Transfers of securities from AFS to HTM are non-cash transactions and are recorded at fair value. JPMorgan Chase & Co./2020 Form 10-K Notes to consolidated financial statements The amortized costs and estimated fair values of the investment securities portfolio were as follows for the dates indicated. 2020 2019 Amortized cost 223 (66) 29,810 (1,745) 640 690 Benefit obligations, end of year, U.S. defined benefit pension plans $ (14,147) $ (13,277) Benefit obligations, other defined benefit pension and OPEB plans Benefits paid (4,990) Benefit obligations, end of year $ (19,137) $ (17,705) Change in plan assets, U.S. defined benefit pension plans Fair value of plan assets, beginning of year Actual return on plan assets (4,428) Firm contributions (1,086) Net gain/(loss) (5) (1,750) 1 The following table presents the pretax changes in benefit obligations, plan assets, the net funded status, and the amounts recorded in AOCI on the Consolidated balance sheets for the Firm's defined benefit pension and OPEB plans. As of or for the year ended December 31, (in millions) Defined benefit pension and OPEB plans 2020 2019 Change in projected and accumulated benefit obligations, U.S. defined benefit pension plans Benefit obligation, beginning of year (5) $ (13,277) $ (2) (12,173) (327) Interest cost on benefit obligations (422) (518) Plan amendments Benefits earned during the year Benefits paid (944) Fair value of plan assets, other defined benefit pension and OPEB plans 3,472 $ 3,052 Net funded status, other defined benefit pension and OPEB plans 2,808 2,609 $ 6,280 $ $ 5,661 Net gain/(loss), U.S. defined benefit pension plans $ Prior service credit/(cost), U.S. defined benefit pension plans Accumulated other comprehensive income/(loss), end of year, U.S. defined benefit pension plans Accumulated other comprehensive income/(loss), other defined benefit pension and OPEB plans Accumulated other comprehensive income/(loss) $ Fair value of plan assets, end of year, U.S. defined benefit pension plans (1,558) $ (4) (1,562) $ (24) Amounts recorded in accumulated other comprehensive income/(loss), U.S. defined benefit pension plans 23,366 Net funded status 2,465 Net funded status, U.S. defined benefit pension plans 25,417 $ $ 16,329 $ 14,521 1,901 29 (640) 33 $ 17,619 $ 16,329 7,798 7,037 $ (690) Fair value of plan assets, end of year $ (a) $ 78,202 Loan accounting framework 555,172 $ 56,020 937 1,978 Note 12 - Loans (a) The prior period amounts have been revised to conform with the current period presentation. Transfers not qualifying for sale accounting At December 31, 2020 and 2019, the Firm held $598 million and $743 million, respectively, of financial assets for which the rights have been transferred to third parties; however, the transfers did not qualify as a sale in accordance with U.S. GAAP. These transfers have been recognized as collateralized financing transactions. The transferred assets are recorded in trading assets and loans, and the corresponding liabilities are recorded predominantly in short-term borrowings on the Consolidated balance sheets. 231 JPMorgan Chase & Co./2020 Form 10-K Notes to consolidated financial statements 195,816 1,706 36,649 $ Total Total securities loaned and other The accounting for a loan depends on management's strategy for the loan. The Firm accounts for loans based on the following categories: Greater than 90 days $ 37,636 $ 1,332 578,060 41,366 Remaining contractual maturity of the agreements 225,134 32,028 2019 (in millions) Up to 30 days 30 - 90 days Greater than 90 days Total (a) (a) Total securities sold under repurchase agreements $ Overnight and continuous • Loans held-for-sale are measured at the lower of cost or fair value, with valuation changes recorded in noninterest revenue. For consumer loans, the valuation is performed on a portfolio basis. For wholesale loans, the valuation is performed on an individual loan basis. Originated or purchased loans held-for-investment (i.e., "retained") Certain consumer loans are charged off or charged down to their net realizable value earlier than the FFIEC charge-off standards in certain circumstances as follows: • • Loans modified in a TDR that are determined to be collateral-dependent. Loans to borrowers who have experienced an event that suggests a loss is either known or highly certain are subject to accelerated charge-off standards (e.g., residential real estate and auto loans are charged off or charged down within 60 days of receiving notification of a bankruptcy filing). Auto loans upon repossession of the automobile. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs on the government- guaranteed portion of loans. Wholesale loans are charged off when it is highly certain that a loss has been realized. The determination of whether to recognize a charge-off includes many factors, including the prioritization of the Firm's claim in bankruptcy, expectations of the workout/restructuring of the loan and valuation of the borrower's equity or the loan collateral. When a loan is charged down to the lower of its amortized cost or the estimated net realizable value of the underlying collateral, the determination of the fair value of the collateral depends on the type of collateral (e.g., securities, real estate). In cases where the collateral is in the form of liquid securities, the fair value is based on quoted market prices or broker quotes. For illiquid securities or other financial assets, the fair value of the collateral is generally estimated using a discounted cash flow model. For residential real estate loans, collateral values are based upon external valuation sources. When it becomes likely that a borrower is either unable or unwilling to pay, the Firm utilizes a broker's price opinion, appraisal and/or an automated valuation model of the home based on an exterior-only valuation ("exterior opinions"), which is then updated at least every twelve months, or more frequently depending on various market factors. As soon as practicable after the Firm receives the property in satisfaction of a debt (e.g., by taking legal title or physical possession), the Firm generally obtains an appraisal based on an inspection that includes the interior of the home ("interior appraisals"). Exterior opinions and interior appraisals are discounted based upon the Firm's experience with actual liquidation values as compared with the estimated values provided by exterior opinions and interior appraisals, considering state- specific factors. For commercial real estate loans, collateral values are generally based on appraisals from internal and external valuation sources. Collateral values are typically updated every six to twelve months, either by obtaining a new appraisal or by performing an internal analysis, in accordance with the Firm's policies. The Firm also considers both borrower- and market-specific factors, which may result in obtaining appraisal updates or broker price opinions at more frequent intervals. Loans held-for-sale 30 - 90 days 70,777 500 Interest income on loans held-for-sale is accrued and recognized based on the contractual rate of interest. Loan origination fees or costs and purchase price discounts or premiums are deferred in a contra loan account until the related loan is sold. The deferred fees or costs and discounts or premiums are an adjustment to the basis of the loan and therefore are included in the periodic determination of the lower of cost or fair value adjustments and/or the gain or loss recognized at the time of sale. Because these loans are recognized at the lower of cost or fair value, the Firm's allowance for loan losses and charge- off policies do not apply to these loans. However, loans held-for-sale are subject to the nonaccrual policies described above. JPMorgan Chase & Co./2020 Form 10-K • 232 Charge-offs Loans held-for-sale Loans at fair value Effective January 1, 2020, the Firm adopted the CECL accounting guidance. Refer to Note 1 for further information. The following provides a detailed accounting discussion of the Firm's loans by category: Loans held-for-investment Originated or purchased loans held-for-investment are recorded at the principal amount outstanding, net of the following: charge-offs; interest applied to principal (for loans accounted for on the cost recovery method); unamortized discounts and premiums; and net deferred loan fees or costs. Credit card loans also include billed finance charges and fees. Interest income Interest income on performing loans held-for-investment is accrued and recognized as interest income at the contractual rate of interest. Purchase price discounts or premiums, as well as net deferred loan fees or costs, are amortized into interest income over the contractual life of the loan as an adjustment of yield. The Firm classifies accrued interest on loans, including accrued but unbilled interest on credit card loans, in accrued interest and accounts receivables on the Consolidated balance sheets. For credit card loans, accrued interest once billed is then recognized in the loan balances, with the related allowance recorded in the allowance for credit losses. Changes in the allowance for credit losses on accrued interest on credit card loans are recognized in the provision for credit losses and charge-offs are recognized by reversing interest income. Expected losses related to accrued interest on certain performing, modified loans to borrowers impacted by COVID-19 are considered in the Firm's allowance for loan losses. For other loans, the Firm generally does not recognize an allowance for credit losses on accrued interest receivables, consistent with its policy to write them off no later than 90 days past due by reversing interest income. Nonaccrual loans Nonaccrual loans are those on which the accrual of interest has been suspended. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status and considered nonperforming when full payment of principal and interest is not expected, regardless of delinquency status, or when principal and interest has been in default for a period of 90 days or more, unless the loan is both well-secured and in the process of collection. A loan is determined to be past due when the minimum payment is not received from the borrower by the contractually specified due date or for certain loans (e.g., residential real estate loans), when a monthly payment is due and unpaid for 30 days or more. Finally, collateral-dependent loans are typically maintained on nonaccrual status. On the date a loan is placed on nonaccrual status, all interest accrued but not collected is reversed against interest income. In addition, the amortization of deferred amounts is suspended. Interest income on nonaccrual loans may be recognized as cash interest payments are received (i.e., on a cash basis) if the recorded loan balance is deemed fully collectible; however, if there is doubt regarding the ultimate collectibility of the recorded loan balance, all interest cash receipts are applied to reduce the carrying value of the loan (the cost recovery method). For consumer loans, application of this policy typically results in the Firm recognizing interest income on nonaccrual consumer loans on a cash basis. A loan may be returned to accrual status when repayment is reasonably assured and there has been demonstrated performance under the terms of the loan or, if applicable, the terms of the restructured loan. As permitted by regulatory guidance, credit card loans are generally exempt from being placed on nonaccrual status; accordingly, interest and fees related to credit card loans continue to accrue until the loan is charged off or paid in full. Allowance for loan losses The allowance for loan losses represents the estimated expected credit losses in the held-for-investment loan portfolio at the balance sheet date and is recognized on the balance sheet as a contra asset, which brings the amortized cost to the net carrying value. Changes in the allowance for loan losses are recorded in the provision for credit losses on the Firm's Consolidated statements of income. Refer to Note 13 for further information on the Firm's accounting policies for the allowance for loan losses. Consumer loans are generally charged off or charged down to the lower of the amortized cost or the net realizable value of the underlying collateral (i.e., fair value less estimated costs to sell), with an offset to the allowance for loan losses, upon reaching specified stages of delinquency in accordance with standards established by the FFIEC. Residential real estate loans, unmodified credit card loans and scored business banking loans are generally charged off no later than 180 days past due. Scored auto and modified credit card loans are charged off no later than 120 days past due. $ 34,119 $ Obligations of U.S. states and municipalities Non-U.S. government debt Corporate debt securities Asset-backed securities Equity securities Total 2020 (in millions) Total securities sold under repurchase agreements Total securities loaned and other Securities sold under repurchase agreements 2020 Gross liability balance Securities loaned and other Securities sold under repurchase agreements 2019 U.S. Treasury, GSES and government agencies Securities loaned and other Commercial nonagency U.S. GSES and government agencies 555,172 $ 36,649 (379,463) $ (26,960) 175,709 $ 9,689 (151,566) (9,654) $ 24,143 35 (a) Includes securities-for-securities lending agreements of $3.4 billion and $3.7 billion at December 31, 2020 and 2019, respectively, accounted for at fair value, where the Firm is acting as lender. In the Consolidated balance sheets, the Firm recognizes the securities received at fair value within other assets and the obligation to return those securities within accounts payable and other liabilities. (b) In some cases, collateral exchanged with a counterparty exceeds the net asset or liability balance with that counterparty. In such cases, the amounts reported in this column are limited to the related net asset or liability with that counterparty. (c) Includes securities financing agreements that provide collateral rights, but where an appropriate legal opinion with respect to the master netting agreement has not been either sought or obtained. At December 31, 2020 and 2019, included $17.0 billion and $11.0 billion, respectively, of securities purchased under resale agreements; $42.1 billion and $31.9 billion, respectively, of securities borrowed; $14.5 billion and $22.7 billion, respectively, of securities sold under repurchase agreements; and $8 million and $7 million, respectively, of securities loaned and other. (d) The prior period amounts have been revised to conform with the current period presentation. 230 JPMorgan Chase & Co./2020 Form 10-K The tables below present as of December 31, 2020 and 2019 the types of financial assets pledged in securities financing agreements and the remaining contractual maturity of the securities financing agreements. December 31, (in millions) Mortgage-backed securities: Residential nonagency 230,980 1,647 $ $ 1,580 694 1,794 $ 20,980 578,060 $ 37,627 41,366 21,455 33,512 $ 555,172 $ 36,649 Remaining contractual maturity of the agreements Overnight and continuous Up to 30 days 238,667 37,887 13,826 56,744 1,864 1,528 $ Loans at fair value $ 1,016 1,239 855 1,612 315,834 143 334,398 29 1,525 2 1,181 157,563 1,730 145,548 22,849 Loans for which the fair value option has been elected are measured at fair value, with changes in fair value recorded in noninterest revenue. Wholesale Because these loans are recognized at fair value, the Firm's allowance for loan losses and charge-off policies do not apply to these loans. However, loans at fair value are subject to the nonaccrual policies described above. (in millions) Purchases Sales Retained loans reclassified to held-for-sale(a) 2020 Consumer, excluding credit card Credit card Wholesale Total (b)(c) $ 3,474 (c) $-$ 352 2,084 787 1,159 17,916 1,580 $ 4,633 18,268 4,451 Year ended December 31, 2019 Retained loans reclassified to held-for-sale (a) Purchases 4,062 7,064 19,816 25,139 44,955 $ 317,817 $ 168,924 $ 510,879 $ 997,620 (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation. (b) Excludes $2.9 billion of accrued interest receivables at both December 31, 2020 and 2019. The Firm wrote off accrued interest receivables of $121 million and $50 million for the years ended December 31, 2020 and 2019, respectively. (c) Loans (other than those for which the fair value option has been elected) are presented net of unamortized discounts and premiums and net deferred loan fees or costs. These amounts were not material as of December 31, 2020 and 2019. The following tables provide information about the carrying value of retained loans purchased, sold and reclassified to held- for-sale during the periods indicated. Loans that were reclassified to held-for-sale and sold in a subsequent period are excluded from the sales line of this table. Year ended December 31, (in millions) Sales Consumer, excluding credit card Credit card Wholesale (b)(c) $ $ 2,354 16,741 $ 4,897 36 2,276 (a) Reclassifications of loans to held-for-sale are non-cash transactions. 26,725 2,312 (b) Predominantly includes purchases of residential real estate loans, including the Firm's voluntary repurchases of certain delinquent loans from loan pools as permitted by Government National Mortgage Association ("Ginnie Mae") guidelines for the years ended December 31, 2020, 2019 and 2018. The Firm typically elects to repurchase these delinquent loans as it continues to service them and/or manage the foreclosure process in accordance with applicable requirements of Ginnie Mae, FHA, RHS, and/or VA. (c) Excludes purchases of retained loans sourced through the correspondent origination channel and underwritten in accordance with the Firm's standards. Such purchases were $15.3 billion, $16.6 billion and $18.6 billion for the years ended December 31, 2020, 2019 and 2018, respectively. Gains and losses on sales of loans Net gains/(losses) on sales of loans and lending-related commitments (including adjustments to record loans and lending- related commitments held-for-sale at the lower of cost or fair value) recognized in noninterest revenue was $(43) million for the year ended December 31, 2020 of which $(36) million was related to loans. Net gains on sales of loans was $394 million for the year ended December 31, 2019. Gains and losses on sales of loans was not material for the year ended December 31, 2018. In addition, the sale of loans may also result in write downs, recoveries or changes in the allowance recognized in the provision for credit losses. 236 JPMorgan Chase & Co./2020 Form 10-K Total Wholesale Credit card Consumer, excluding credit card 2,543 9,984 Total (b)(c) $ 1,282 30,474 9,188 $ $ 1,291 23,445 2,371 $ 3,002 2,573 11,559 2018 Year ended December 31, (in millions) Purchases Sales Retained loans reclassified to held-for-sale (a) $ 53,919 Interest income on these loans is accrued and recognized based on the contractual rate of interest. Changes in fair value are recognized in noninterest revenue. Loan origination fees are recognized upfront in noninterest revenue. Loan origination costs are recognized in the associated expense category as incurred. 945,601 Total (b)(c) In response to the COVID-19 pandemic, the Firm has temporarily suspended certain foreclosure activities. This could delay recognition of foreclosed properties until the foreclosure moratoriums are lifted. 234 JPMorgan Chase & Co./2020 Form 10-K Loan portfolio The Firm's loan portfolio is divided into three portfolio segments, which are the same segments used by the Firm to determine the allowance for loan losses: Consumer, excluding credit card; Credit card; and Wholesale. Within each portfolio segment the Firm monitors and assesses the credit risk in the following classes of loans, based on the risk characteristics of each loan class. In conjunction with the adoption of CECL, the Firm revised its loan classes. Prior-period amounts have been revised to conform with the current presentation: • • The consumer, excluding credit card portfolio segment's residential mortgage and home equity loans and lending-related commitments have been combined into a residential real estate class. Upon adoption of CECL, the Firm elected to discontinue the pool-level accounting for PCI loans and to account for these loans on an individual loan basis. PCI loans are considered PCD loans under CECL and are subject to the Firm's nonaccrual and charge-off policies. PCD loans are now reported in the consumer, excluding credit card portfolio segment's residential real estate class. Risk-rated business banking and auto dealer loans and lending-related commitments held in CCB were reclassified from the consumer, excluding credit card portfolio segment, to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. The remaining scored auto and business banking loans and lending-related commitments have been combined into an auto and other class. The wholesale portfolio segment's classes, previously based on the borrower's primary business activity, have been revised to align with the loan classifications as defined by the bank regulatory agencies, based on the loan's collateral, purpose, and type of borrower. Consumer, excluding credit card (a) • Residential real estate • Auto and other(b) Credit card • Credit card loans Securities sold under repurchase agreements Securities loaned and other (a) • Secured by real estate The Firm recognizes foreclosed property upon receiving assets in satisfaction of a loan (e.g., by taking legal title or physical possession). For loans collateralized by real property, the Firm generally recognizes the asset received at foreclosure sale or upon the execution of a deed in lieu of foreclosure transaction with the borrower. Foreclosed assets are reported in other assets on the Consolidated balance sheets and initially recognized at fair value less estimated costs to sell. Each quarter the fair value of the acquired property is reviewed and adjusted, if necessary, to the lower of cost or fair value. Subsequent adjustments to fair value are charged/credited to noninterest revenue. Operating expense, such as real estate taxes and maintenance, are charged to other expense. • Commercial and industrial Other The Firm acquires property from borrowers through loan restructurings, workouts, and foreclosures. Property acquired may include real property (e.g., residential real estate, land, and buildings) and commercial and personal property (e.g., automobiles, aircraft, railcars, and ships). To the extent that certain modifications do not meet any of the above criteria, the Firm accounts for them as TDRs. As permitted by regulatory guidance, the Firm does not place loans with deferrals granted due to COVID-19 on nonaccrual status where such loans are not otherwise reportable as nonaccrual. The Firm considers expected losses of principal and accrued interest associated with all COVID-19 related loan modifications in its allowance for credit losses. Refer to Note 3 for further information on the Firm's elections of fair value accounting under the fair value option. Refer to Note 2 and Note 3 for further information on loans carried at fair value and classified as trading assets. JPMorgan Chase & Co./2020 Form 10-K 233 Notes to consolidated financial statements Loan classification changes Loans in the held-for-investment portfolio that management decides to sell are transferred to the held-for- sale portfolio at the lower of cost or fair value on the date of transfer. Credit-related losses are charged against the allowance for loan losses; non-credit related losses such as those due to changes in interest rates or foreign currency exchange rates are recognized in noninterest revenue. In the event that management decides to retain a loan in the held-for-sale portfolio, the loan is transferred to the held-for-investment portfolio at amortized cost on the date of transfer. These loans are subsequently assessed for impairment based on the Firm's allowance methodology. Refer to Note 13 for a further discussion of the methodologies used in establishing the Firm's allowance for loan losses. Loan modifications The Firm seeks to modify certain loans in conjunction with its loss mitigation activities. Through the modification, JPMorgan Chase grants one or more concessions to a borrower who is experiencing financial difficulty in order to minimize the Firm's economic loss and avoid foreclosure or repossession of the collateral, and to ultimately maximize payments received by the Firm from the borrower. The concessions granted vary by program and by borrower- specific characteristics, and may include interest rate reductions, term extensions, payment delays, principal forgiveness, or the acceptance of equity or other assets in lieu of payments. Such modifications are accounted for and reported as TDRs. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. Loans, except for credit card loans, modified in a TDR are generally placed on nonaccrual status, although in many cases such loans were already on nonaccrual status prior to modification. These loans may be returned to performing status (the accrual of interest is resumed) if the following criteria are met: (i) the borrower has performed under the modified terms for a minimum of six months and/or six payments, and (ii) the Firm has an expectation that repayment of the modified loan is reasonably assured based on, for example, the borrower's debt capacity and level of future earnings, collateral values, LTV ratios, and other current market considerations. In certain limited and well- defined circumstances in which the loan is current at the modification date, such loans are not placed on nonaccrual status at the time of modification. Loans modified in TDRs are generally measured for impairment using the Firm's established asset-specific allowance methodology, which considers the expected re- default rates for the modified loans. A loan modified in a TDR generally remains subject to the asset-specific component of the allowance throughout its remaining life, regardless of whether the loan is performing and has been returned to accrual status. Refer to Note 13 for further discussion of the methodology used to estimate the Firm's asset-specific allowance. The Firm has granted various forms of assistance to customers and clients impacted by the COVID-19 pandemic, including payment deferrals and covenant modifications. The majority of the Firm's COVID-19 related loan modifications have not been considered TDRs because: . • they represent short-term or other insignificant modifications, whether under the Firm's regular loan modification assessments or as permitted by regulatory guidance, or the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. Assistance provided in response to the COVID-19 pandemic could delay the recognition of delinquencies, nonaccrual status, and net charge-offs for those customers who would have otherwise moved into past due or nonaccrual status. Foreclosed property (a) Includes scored mortgage and home equity loans held in CCB and AWM, and scored mortgage loans held in CIB and Corporate. (b) Includes scored auto and business banking loans and overdrafts. (c) Includes loans held in CIB, CB, AWM, Corporate as well as risk-rated business banking and auto dealer loans held in CCB for which the wholesale methodology is applied when determining the allowance for loan losses. (d) Includes loans to financial institutions, states and political subdivisions, SPEs, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Wealth Management clients within AWM). Refer to Note 14 for more information on SPES. Wholesale $ 514,947 $ Total (b)(c) 960,506 15,147 $ 318,579 $ 144,216 5,784 29,327 $ 550,058 7,873 44,474 $ 1,012,853 Consumer, excluding credit card $ 294,999 $ Credit card 168,924 Wholesale $ 481,678 Credit card 143,432 784 1,305 $ $ 302,127 JPMorgan Chase & Co./2020 Form 10-K 235 Notes to consolidated financial statements The following tables summarize the Firm's loan balances by portfolio segment. December 31, 2020 (in millions) Retained Consumer, excluding credit card $ Held-for-sale Total (a) December 31, 2019 (in millions) Retained Held-for-sale At fair value (a) Total At fair value Liabilities Net amounts (c) $ $ 8,282 $ 8,011 $ Fair value 8,297 Average yield (a) 1.25 % 8,225 1.70 % 5,615 5,726 $ 679 $ 22,587 680 22,928 Amortized cost 0.68 % Non-U.S. government debt securities 4.80 % $ 33 $ 203 $ Fair value 33 211 Average yield(a) 4.11 % 4.59 % 1,047 1,111 4.84 % $ 17,710 $ 18,993 20,396 4.80 % Amortized cost 0.17 % Corporate debt securities $ 554 $ 2,569 $ 554 2,591 1.31 % 2.00 % 5,987 5,990 1.33 % $ 7,119 7,162 $ 16,229 16,297 1.48 % 1.50 % 1.45 % 1.24 % 216 % Amortized cost Fair value Average yield (a) Asset-backed securities Amortized cost Fair value Average yield (a) $ 141 $ 74 $ 139 77 - % 1.21 % 1.92 % 215 Obligations of U.S. states and municipalities 0.57 % 199,910 201,951 (606) $ 802 $ 258 $ (395) $ 68 ΝΑ ΝΑ JPMorgan Chase & Co./2020 Form 10-K 227 Notes to consolidated financial statements Contractual maturities and yields The following table presents the amortized cost and estimated fair value at December 31, 2020, of JPMorgan Chase's investment securities portfolio by contractual maturity. By remaining maturity December 31, 2020 (in millions) Available-for-sale securities (392) Mortgage-backed securities $ 211 2019 $ 650 HTM securities - credit risk The adoption of the CECL accounting guidance requires management to estimate expected credit losses on HTM securities over the remaining expected life and recognize this estimate as an allowance for credit losses. As a result of the adoption of this guidance, the Firm recognized an allowance for credit losses on HTM obligations of U.S. states and municipalities of $10 million as a cumulative-effect adjustment to retained earnings as of January 1, 2020. Credit quality indicator The primary credit quality indicator for HTM securities is the risk rating assigned to each security. At December 31, 2020, all HTM securities were rated investment grade and were current and accruing, with approximately 98% rated at least AA+. Allowance for credit losses The allowance for credit losses on HTM obligations of U.S. states and municipalities and commercial mortgage-backed securities is calculated by applying statistical credit loss factors (estimated PD and LGD) to the amortized cost. The credit loss factors are derived using a weighted average of five internally developed eight-quarter macroeconomic scenarios, followed by a single year straight-line interpolation to revert to long run historical information for periods beyond the forecast period. Refer to Note 13 for further information on the eight-quarter macroeconomic forecast. The allowance for credit losses on HTM collateralized loan obligations and U.S. residential mortgage-backed securities is calculated as the difference between the amortized cost and the present value of the cash flows expected to be collected, discounted at the security's effective interest rate. These cash flow estimates are developed based on expectations of underlying collateral performance derived using the eight-quarter macroeconomic forecast and the single year straight-line interpolation, as well as considering the structural features of the security. The application of different inputs and assumptions into the calculation of the allowance for credit losses is subject to significant management judgment, and emphasizing one input or assumption over another, or considering other inputs or assumptions, could affect the estimate of the allowance for credit losses on HTM securities. The allowance for credit losses on HTM securities was $78 million as of December 31, 2020, reflecting $68 million recognized in the provision for credit losses for the year ended December 31, 2020. Selected impacts of investment securities on the Consolidated statements of income Year ended December 31, (in millions) Realized gains Realized losses Net investment securities gains/ (losses) Provision for credit losses 2020 $ 3,080 (2,278) 2018 Amortized cost $ Due in one year or less Amortized cost $ 33,633 $ 110,033 $ 46,827 $ Fair value 33,678 111,014 Average yield (a) 0.42 % 0.53 % 47,675 0.79 % 9,417 9,584 0.48 % $ U.S. Treasury and government agencies 2.51 % 2.57 % 1.67 % Due after one year through five years Due after five years through 10 years Due after 10 years (b) Total Fair value Average yield (a) % $ Total available-for-sale securities 741 756 7,797 8,139 $ 115,257 117,495 $ 123,795 126,390 1.66 % $ Amortized cost $ 42,502 21,138 1.37 % 2.19 % (a) Average yield is computed using the effective yield of each security owned at the end of the period, weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of premiums and accretion of discounts, and the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. The effective yield excludes unscheduled principal prepayments; and accordingly, actual maturities of securities may differ from their contractual or expected maturities as certain securities may be prepaid. However, for certain callable debt securities, the average yield is calculated to the earliest call date. (b) Substantially all of the Firm's U.S. residential MBS and collateralized mortgage obligations are due in 10 years or more, based on contractual maturity. The estimated weighted-average life, which reflects anticipated future prepayments, is approximately 5 years for agency residential MBS, 4 years for agency residential collateralized mortgage obligations and 3 years for nonagency residential collateralized mortgage obligations. 228 JPMorgan Chase & Co./2020 Form 10-K Note 11 - Securities financing activities JPMorgan Chase enters into resale, repurchase, securities borrowed and securities loaned agreements (collectively, "securities financing agreements") primarily to finance the Firm's inventory positions, acquire securities to cover short sales, accommodate customers' financing needs, settle other securities obligations and to deploy the Firm's excess cash. Securities financing agreements are treated as collateralized financings on the Firm's Consolidated balance sheets. Where appropriate under applicable accounting guidance, securities financing agreements with the same counterparty are reported on a net basis. Refer to Note 1 for further discussion of the offsetting of assets and liabilities. Fees received and paid in connection with securities financing agreements are recorded over the life of the agreement in interest income and interest expense on the Consolidated statements of income. The Firm has elected the fair value option for certain securities financing agreements. Refer to Note 3 for further information regarding the fair value option. The securities financing agreements for which the fair value option has been elected are reported within securities purchased under resale agreements, securities loaned or sold under repurchase agreements, and securities borrowed on the Consolidated balance sheets. Generally, for agreements carried at fair value, current-period interest accruals are recorded within interest income and interest expense, with changes in fair value reported in principal transactions revenue. However, for financial instruments containing embedded derivatives that would be separately accounted for in accordance with accounting guidance for hybrid instruments, all changes in fair value, including any interest elements, are reported in principal transactions revenue. Securities financing agreements not elected under the fair value option are measured at amortized cost. As a result of the Firm's credit risk mitigation practices described below, the Firm did not hold any allowance for credit losses with respect to resale and securities borrowed arrangements as of December 31, 2020 and 2019. Credit risk mitigation practices Securities financing agreements expose the Firm primarily to credit and liquidity risk. To manage these risks, the Firm monitors the value of the underlying securities (predominantly high-quality securities collateral, including government-issued debt and U.S. GSEs and government agencies MBS) that it has received from or provided to its counterparties compared to the value of cash proceeds and exchanged collateral, and either requests additional collateral or returns securities or collateral when appropriate. Margin levels are initially established based upon the counterparty, the type of underlying securities, and the permissible collateral, and are monitored on an ongoing basis. In resale and securities borrowed agreements, the Firm is exposed to credit risk to the extent that the value of the securities received is less than initial cash principal advanced and any collateral amounts exchanged. In repurchase and securities loaned agreements, credit risk exposure arises to the extent that the value of underlying securities advanced exceeds the value of the initial cash principal received, and any collateral amounts exchanged. Additionally, the Firm typically enters into master netting agreements and other similar arrangements with its counterparties, which provide for the right to liquidate the underlying securities and any collateral amounts exchanged in the event of a counterparty default. It is also the Firm's policy to take possession, where possible, of the securities underlying resale and securities borrowed agreements. Refer to Note 29 for further information regarding assets pledged and collateral received in securities financing agreements. JPMorgan Chase & Co./2020 Form 10-K 229 21,050 Notes to consolidated financial statements $ 1.40 % $ 12,211 $ 12,808 67 565 12,638 13,270 - % 3.09 % 3.57 % 3.62 % 3.62 % 11,617 11,658 $ % % 9,433 9,480 1.33 % The table below summarizes the gross and net amounts of the Firm's securities financing agreements, as of December 31, 2020 and 2019. When the Firm has obtained an appropriate legal opinion with respect to a master netting agreement with a counterparty and where other relevant netting criteria under U.S. GAAP are met, the Firm nets, on the Consolidated balance sheets, the balances outstanding under its securities financing agreements with the same counterparty. In addition, the Firm exchanges securities and/or cash collateral with its counterparty to reduce the economic exposure with the counterparty, but such collateral is not eligible for net Consolidated balance sheet presentation. Where the Firm has obtained an appropriate legal opinion with respect to the counterparty master netting agreement, such collateral, along with securities financing balances that do not meet all these relevant netting criteria under U.S. GAAP, is presented in the table below as "Amounts not nettable on the Consolidated balance sheets," and reduces the "Net amounts" presented. Where a legal opinion has not been either sought or obtained, the securities financing balances are presented gross in the "Net amounts" below. December 31, (in millions) Gross amounts Amounts netted on the Consolidated balance sheets 2019 Amounts presented on the Consolidated balance sheets Amounts not nettable on the Consolidated balance sheets" (b) Net amounts (c) December 31, (in millions) Assets Securities purchased under resale agreements Securities borrowed (d) $ 628,609 $ 166,718 (379,463) $ (26,960) 249,146 $ 139,758 (231,147) (104,990) (d) 44 15,897 $ 207,877 $ (191,980) 8,301 (8,257) Gross amounts Amounts netted on the Consolidated balance sheets 2020 Amounts presented on the Consolidated balance sheets Amounts not nettable on the Consolidated balance sheets (b) Assets Securities purchased under resale agreements Securities borrowed $ 666,467 $ 193,700 532 (370,183) $ (33,065) (273,206) (115,219) $ 23,078 45,416 Liabilities Securities sold under repurchase agreements Securities loaned and other (a) $ 578,060 $ 41,366 (370,183) $ (33,065) 296,284 $ 160,635 17,999 34,768 $ 2.88 % Fair value Average yield(a) - % $ 158 $ 160 1.56 % 11,908 12,707 2.42 % $ 102,791 $ 114,857 104,963 117,830 2.94 % 2.88 % $ U.S. Treasury and government agencies Amortized cost Held-to-maturity securities $ 121,698 $ Fair value 42,562 122,936 67,347 68,718 $ Average yield (a) 0.59 % 0.65 % 1.00 % 150,182 153,962 2.64 % $ 381,729 388,178 1.49 % Mortgage-backed securities Amortized cost $ 501 Total held-to-maturity securities Amortized cost $ 501 $ Fair value 501 Average yield(a) 1.86 % 42,700 42,738 0.60 % $ 34,263 35,152 $ 124,435 127,081 $ 201,899 205,472 1.65 % Average yield(a) Fair value Amortized cost Asset-backed securities $ 42,477 $ Fair value 501 42,511 Average yield(a) 1.86 % 65 0.60 % $ - $ 53,184 % 53,234 0.67 % Obligations of U.S. states and municipalities Amortized cost $ Fair value Average yield(a) 10,206 10,222 0.94 % 19,041 Consumer, excluding credit card loan portfolio 1.03 % 0.95 1.87 % 1.68 % 0.92 9.89 % 3.05 1.60 % 0.90 % of 90+ days past due to total retained loans % of 30+ days past due to total retained loans Loan delinquency ratios 168,924 $ 1,607 165,767 1,550 $ 141,022 1,091 1,319 143,432 $ 1,375 $ 42 1,277 142,057 $ Total retained loans 90 or more days past due and still accruing 94 997 30-89 days past due and still accruing (a) At December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. $ (b) Represents TDRs. The following table provides information on other credit quality indicators for retained credit card loans. Michigan Colorado Pennsylvania Ohio New Jersey 9,579 8,006 10,830 9,562 14,544 11,919 Illinois Florida New York 16,728 25,783 $ 20,921 14,544 Texas $ California Geographic region (a) December 31, 2019 December 31, 2020 (in millions, except ratios) Other credit quality indicators 5,927 1,239 139,783 1,721 1,924 1,490 2,163 1,347 2,465 1,798 2,646 2,443 3,768 3,025 4,668 5,457 8,235 3,706 8,824 7,795 12,302 $ 146 151 December 31, 2019 Total Auto and other December 31, 2020 $ All other Colorado 1,910 $ 1,247 21,653 $ Current and less than 30 days past due and still accruing Loan delinquency(a) Total December 31, 2019 Total December 31, 2020 Converted to term loans (b) Within the revolving period (in millions, except ratios) The following table provides information on delinquency, which is the primary credit quality indicator for retained credit card loans. distribution of such scores provides a general indicator of credit quality trends within the portfolio; however, the score does not capture all factors that would be predictive of future credit performance. Refreshed FICO score information, which is obtained at least quarterly, for a statistically significant random sample of the credit card portfolio is indicated in the following table. FICO is considered to be the industry benchmark for credit scores. The Firm generally originates new card accounts to prime consumer borrowers. However, certain cardholders' FICO scores may decrease over time, depending on the performance of the cardholder and changes in the credit score calculation. While the borrower's credit score is another general indicator of credit quality, the Firm does not view credit scores as a primary indicator of credit quality because the borrower's credit score tends to be a lagging indicator. The The credit card portfolio segment includes credit card loans originated and purchased by the Firm. Delinquency rates are the primary credit quality indicator for credit card loans as they provide an early warning that borrowers may be experiencing difficulties (30 days past due); information on those borrowers that have been delinquent for a longer period of time (90 days past due) is also considered. In addition to delinquency rates, the geographic distribution of the loans provides insight as to the credit quality of the portfolio based on the regional economy. Credit card loan portfolio JPMorgan Chase & Co./2020 Form 10-K 242 The impact of these modifications, as well as new TDRs, were not material to the Firm for the years ended December 31, 2020, 2019 and 2018. Additional commitments to lend to borrowers whose loans have been modified in TDRs as of December 31, 2020 and 2019 were not material. Certain other consumer loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs. (d) The geographic regions presented in this table are ordered based on the magnitude of the corresponding loan balances at December 31, 2020. Loan modifications (c) Interest income on nonaccrual loans recognized on a cash basis was not material for the years ended December 31, 2020 and 2019. (b) All nonaccrual auto and other consumer loans generally have an allowance. Certain nonaccrual loans that are considered collateral-dependent have been charged down to the lower of amortized cost or the fair value of their underlying collateral less costs to sell. If the value of the underlying collateral improves subsequent to the charge down, the related allowance may be negative. 51,682 (a) There were no loans that were 90 or more days past due and still accruing interest at December 31, 2020 and 2019. $ Total retained loans 27,920 76,825 $ 7,165 4,673 5,406 71,917 $ 90,147 $ 96,611 $ (a) Investment-grade Loans by risk ratings 2019 2020 Total retained loans 2019 2020 Other(b) 2019 2020 Commercial and industrial 2019 2020 (in millions, except ratios) December 31, Secured by real estate The following tables provide information on internal risk rating, which is the primary credit quality indicator for retained wholesale loans. Notes to consolidated financial statements 245 JPMorgan Chase & Co./2020 Form 10-K $ As noted above, the risk rating of a loan considers the industry in which the obligor conducts its operations. As part of the overall credit risk management framework, the Firm focuses on the management and diversification of its industry and client exposures, with particular attention paid to industries with actual or potential credit concern. Refer to Note 4 for further detail on industry concentrations. 80,489 $ 186,344 15,304 1,126 1,079 904 4,399 844 1,931 183 483 Criticized nonaccrual 10,991 1,131 3,234 Criticized performing 110,521 117,052 27,591 33,053 60,437 57,870 22,493 26,129 Noncriticized Noninvestment-grade: $ 363,444 (a) $ 379,273 $ 217,209 Risk ratings are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary for updated information affecting the obligor's ability to fulfill its obligations. Noninvestment-grade ratings are further classified as noncriticized and criticized, and the criticized portion is further subdivided into performing and nonaccrual loans, representing management's assessment of the collectibility of principal and interest. Criticized loans have a higher PD than noncriticized loans. The Firm's definition of criticized aligns with the U.S. banking regulatory definition of criticized exposures, which consist of special mention, substandard and doubtful categories. Management considers several factors to determine an appropriate internal risk rating, including the obligor's debt capacity and financial flexibility, the level of the obligor's earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. The Firm's internal risk ratings generally align with the qualitative characteristics (e.g., borrower capacity to meet financial commitments and vulnerability to changes in the economic environment) defined by S&P and Moody's, however the quantitative characteristics (e.g., PD and LGD) may differ as they reflect internal historical experiences and assumptions. The Firm generally considers internal ratings with qualitative characteristics equivalent to BBB-/Baa3 or higher as investment grade, and these ratings have a lower PD and/or lower LGD than non-investment grade ratings. Notes to consolidated financial statements 243 JPMorgan Chase & Co./2020 Form 10-K (a) The geographic regions presented in the table are ordered based on the magnitude of the corresponding loan balances at December 31, 2020. 0.6 0.2 No FICO available 15.4 84.0 % 85.9 % 13.9 Less than 660 168,924 $ 143,432 $ Total retained loans 64,717 55,759 All other 4,164 3,553 4,763 4,092 5,245 4,476 Loan modifications The Firm may offer one of a number of loan modification programs granting concessions to credit card borrowers who are experiencing financial difficulty. The Firm grants concessions for most of the credit card loans under long- term programs. These modifications involve placing the customer on a fixed payment plan, generally for 60 months, and typically include reducing the interest rate on the credit card. Substantially all modifications under the Firm's long- term programs are considered to be TDRs. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs. If the cardholder does not comply with the modified payment terms, then the credit card loan continues to age and will ultimately be charged-off in accordance with the Firm's standard charge-off policy. In most cases, the Firm does not reinstate the borrower's line of credit. Financial effects of modifications and redefaults The primary credit quality indicator for wholesale loans is the internal risk rating assigned to each loan. Risk ratings are used to identify the credit quality of loans and differentiate risk within the portfolio. Risk ratings on loans consider the PD and the LGD. The PD is the likelihood that a loan will default. The LGD is the estimated loss on the loan that would be realized upon the default of the borrower and takes into consideration collateral and structural support for each credit facility. Wholesale loans include loans made to a variety of clients, ranging from large corporate and institutional clients to high-net-worth individuals. Wholesale loan portfolio JPMorgan Chase & Co./2020 Form 10-K 244 For credit card loans modified in TDRs, payment default is deemed to have occurred when the borrower misses two consecutive contractual payments. Defaulted modified credit card loans remain in the modification program and continue to be charged off in accordance with the Firm's standard charge-off policy. (a) Represents the outstanding balance prior to modification. (b) Represents loans modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The amounts presented represent the balance of such loans as of the end of the quarter in which they defaulted. 110 $ 148 $ 116 $ redefaulted within one year of modification (b) 5.16 4.70 Pennsylvania 4.64 18.04 % 19.07 % 866 961 $ 818 $ $ 2018 2019 2020 Balance of loans that Year ended December 31, (in millions, except weighted-average data) Balance of new TDRS" Weighted-average interest rate of loans before TDR Weighted-average interest rate of loans after TDR (a) The following table provides information about the financial effects of the concessions granted on credit card loans modified in TDRs and redefaults for the periods presented. For all periods disclosed, new enrollments were less than 1% of total retained credit card loans. 17.98 % Ohio Arizona New Jersey Less than 660 101% to 125% and refreshed FICO scores: Equal to or greater than 660 Less than 660 80% to 100% and refreshed FICO scores: Equal to or greater than 660 Less than 660 Less than 80% and refreshed FICO scores: Equal to or greater than 660 Less than 660 NO FICO/LTV available U.S. government-guaranteed $ 10 $ 31 18 38 72 65 25 134 132 2,365 5,953 Equal to or greater than 660 435 Greater than 125% and refreshed FICO scores: Current estimated LTV ratios 0.22 % 0.20 % 0.17 % 2.86% 0.58 % 3.12 % 0.98 % 1.35 % (a) Individual delinquency classifications include mortgage loans insured by U.S. government agencies as follows: current included $36 million and $17 million; 30-149 days past due included $16 million and $20 million; and 150 or more days past due included $24 million and $26 million at December 31, 2020 and 2019, respectively. (b) At December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. (c) At December 31, 2020 and 2019, residential real estate loans excluded mortgage loans insured by U.S. government agencies of $40 million and $46 million, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee. Approximately 35% of the total revolving loans are senior lien loans; the remaining balance are junior lien loans. The lien position the Firm holds is considered in the Firm's allowance for credit losses. Revolving loans that have been converted to term loans have higher delinquency rates than those that are still within the revolving period. That is primarily because the fully-amortizing payment that is generally required for those products is higher than the minimum payment options available for revolving loans within the revolving period. 238 JPMorgan Chase & Co./2020 Form 10-K Nonaccrual loans and other credit quality indicators The following table provides information on nonaccrual and other credit quality indicators for retained residential real estate loans. (in millions, except weighted-average data) Nonaccrual loans (a)(b)(c)(d)(e) 90 or more days past due and government guaranteed (f) $ December 31, 2020 5,313 $ 33 December 31, 2019 2,780 38 (g)(h) 764 208,457 12,072 $ 82,147 32,287 31,996 13,981 13,668 13,773 14,474 13,130 15,587 8,235 8,447 7,917 8,990 7,227 7,752 5,784 6,210 5,024 4,954 44,500 49,092 $ 225,302 $ 73,444 $ 758 55 % 1,732 76 Total retained loans $ 225,302 $ Weighted average LTV ratio (g) (i) 54 % Weighted average FICO (h) (i) 763 Geographic region() California 0.12 % New York Texas Illinois Colorado Washington New Jersey Massachusetts Connecticut All other(k) Total retained loans 219,469 14,681 2,052 63 243,317 Florida 6,656 0.02 % 1,910 1,428 $243,317 $ $ 2,100 $ 4,575 $ 7,444 $12,936 $46,266 Total retained loans 10 18 8 Consumer loans, excluding credit card loans, consist primarily of scored residential mortgages, home equity loans and lines of credit, auto and business banking loans, with a focus on serving the prime consumer credit market. The portfolio also includes home equity loans secured by junior liens, prime mortgage loans with an interest-only payment period, and certain payment-option loans that may result in negative amortization. The following table provides information about retained consumer loans, excluding credit card, by class. December 31, (in millions) Residential real estate Auto and other (a) Total retained loans 2020 2019 $225,302 $ 243,317 76,825 51,682 $ 302,127 $ 294,999 (a) At December 31, 2020, included $19.2 billion of loans in Business Banking under the PPP. Delinquency rates are the primary credit quality indicator for consumer loans. Loans that are more than 30 days past due provide an early warning of borrowers who may be experiencing financial difficulties and/or who may be unable or unwilling to repay the loan. As the loan continues to age, it becomes more clear whether the borrower is likely to be unable or unwilling to pay. In the case of residential real estate loans, late-stage delinquencies (greater than 150 days past due) are a strong indicator of loans that will ultimately result in a foreclosure or similar liquidation transaction. In addition to delinquency rates, other credit quality indicators for consumer loans vary based on the class of loan, as follows: 766 • $ 2,555 183 Illinois Florida Texas New York (d) California Geographic region (in millions, except ratios) Nonaccrual loans (a)(b)(c) The following table provides information on nonaccrual and other credit quality indicators for retained auto and other consumer loans. Nonaccrual and other credit quality indicators (b) At December 31, 2020, included $19.2 billion of loans in Business Banking under the PPP. PPP loans are guaranteed by the SBA. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans. (a) At December 31, 2020, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. 1.31 % 0.60 % 13.66% 1.49 % 3.13% 2.00 % 1.18 % 8 0.83 % 0.21 % % of 30+ days past due to total retained loans $51,682 $76,825 $ • For residential real estate loans, the current estimated LTV ratio, or the combined LTV ratio in the case of junior lien loans, is an indicator of the potential loss severity in the event of default. Additionally, LTV or combined LTV ratios can provide insight into a borrower's continued willingness to pay, as the delinquency rate of high-LTV loans tends to be greater than that for loans where the borrower has equity in the collateral. The geographic distribution of the loan collateral also provides insight as to the credit quality of the portfolio, as factors such as the regional economy, home price changes and specific events such as natural disasters, will affect credit quality. The borrower's current or "refreshed" FICO score is a secondary credit quality indicator for certain loans, as FICO scores are an indication of the borrower's credit payment history. Thus, a loan to a borrower with a low FICO score (less than 660) is considered to be of higher risk than a loan to a borrower with a higher FICO score. Further, a loan to a borrower with a high LTV ratio and a low FICO score is at greater risk of default than a loan to a borrower that has both a high LTV ratio and a high FICO score. For scored auto and business banking loans, geographic distribution is an indicator of the credit performance of $ 15,792 $223,064 $239,979 30-149 days past due 150 or more days past due 9 3 25 14 20 10 22 18 29 18 674 844 21 22 245 264 Total retained loans $ 55,574 $ 31,859 $13,930 $ 20,450 $28,025 $ 51,750 $ 7,413 $ 16,301 1,045 1,193 $225,302 $ 7,370 $50,232 $27,978 $ 20,410 the portfolio. Similar to residential real estate loans, geographic distribution provides insights into the portfolio performance based on regional economic activity and events. JPMorgan Chase & Co./2020 Form 10-K 237 Notes to consolidated financial statements Residential real estate The following table provides information on delinquency, which is the primary credit quality indicator for retained residential real estate loans. December 31, 2020 Term loans by origination year December 31, 2019 Within the (in millions, except ratios) Loan delinquency (a)(b) % of 30+ days past due to total retained loans (c) 2020 2018 2017 2016 Prior to 2016 revolving period Revolving loans Converted to term loans Total Total Current $55,562 $ 31,820 $ 13,900 2019 30 Percentage of portfolio based on carrying value with estimated refreshed FICO scores Equal to or greater than 660 29,846 (a) $ 7,304 $ Total retained loans $ 36,271 $ 8,636 15,940 $ 2,934 $ 5,131 8,065 $ 1,748 $ 2,104 1,032 $ 497 1,263 $ 36,424 $ 1 $ 21,211 15,060 Noninvestment-grade $ Investment-grade $ 90,147 $ 96,611 29,846 23,807 1 $ 119,993 $ 120,418 December 31, 2019 Revolving loans Within the 2019 2018 2,439 2017 Prior to 2016 revolving period Converted to term loans Total Total Loans by risk ratings 2016 36,852 3,852 $ 1,529 $ 3,702 Prior to 2016 revolving period Converted to term loans Total Total Investment-grade $ 2016 Noninvestment-grade 31,389 $ 10,169 $ 5,009 2,220 36,398 $ 12,389 $ 8,635 $ 6,994 $ 1,641 6,206 $ 550 6,756 $ 3,553 $ 146 3,699 $ 12,595 636 $ 145,524 $ 24,710 13,231 $ 170,234 $ Total retained loans $ 1 2017 2019 $ 73 74 71,917 70,792 $ 80,489 65,680 $ 142,709 $ 146,169 2018 Other(b) December 31, 2020 31, 2019 (in millions) Loans by risk ratings Term loans by origination year Revolving loans Within the 2020 December - 2020 (in millions) (a) Includes collateral-dependent residential real estate loans that are charged down to the lower of amortized cost or the fair value of the underlying collateral less costs to sell. The Firm reports, in accordance with regulatory guidance, residential real estate loans that have been discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower ("Chapter 7 loans") as collateral-dependent nonaccrual TDRs, regardless of their delinquency status. At December 31, 2020, approximately 7% of Chapter 7 residential real estate loans were 30 days or more past due, respectively. (b) At December 31, 2020, nonaccrual loans included $1.6 billion of PCD loans. Prior to the adoption of CECL, nonaccrual loans excluded PCI loans as the Firm recognized interest income on each pool of PCI loans as each of the pools was performing. (c) Generally, all consumer nonaccrual loans have an allowance. In accordance with regulatory guidance, certain nonaccrual loans that are considered collateral- dependent have been charged down to the lower of amortized cost or the fair value of their underlying collateral less costs to sell. If the value of the underlying collateral improves subsequent to the charge down, the related allowance may be negative. (d) Interest income on nonaccrual loans recognized on a cash basis was $161 million and $166 million for the years ended December 31, 2020 and 2019, respectively. (e) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. Includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were also at least 150 days past due and therefore considered collateral- dependent. Collateral-dependent loans are charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell. (f) These balances are excluded from nonaccrual loans as the loans are guaranteed by U.S government agencies. Typically the principal balance of the loans is insured and interest is guaranteed at a specified reimbursement rate subject to meeting agreed-upon servicing guidelines. At December 31, 2020 and 2019, these balances included $33 million and $34 million, respectively, of loans that are no longer accruing interest based on the agreed-upon servicing guidelines. For the remaining balance, interest is being accrued at the guaranteed reimbursement rate. There were no loans that were not guaranteed by U.S. government agencies that are 90 or more days past due and still accruing interest at December 31, 2020 and 2019. (g) Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. Current estimated combined LTV for junior lien home equity loans considers all available lien positions, as well as unused lines, related to the property. 243,317 (h) Refreshed FICO scores represent each borrower's most recent credit score, which is obtained by the Firm on at least a quarterly basis. (j) The geographic regions presented in the table are ordered based on the magnitude of the corresponding loan balances at December 31, 2020. (k) At December 31, 2020 and 2019, included mortgage loans insured by U.S. government agencies of $76 million and $63 million, respectively. These amounts have been excluded from the geographic regions presented based upon the government guarantee. JPMorgan Chase & Co./2020 Form 10-K 239 Notes to consolidated financial statements Loan modifications Modifications of residential real estate loans, where the Firm grants concessions to borrowers who are experiencing financial difficulty are generally accounted for and reported as TDRs. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs nor are loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. The carrying value of new TDRS was $819 million, $490 million and $736 million for the years ended December 31, 2020, 2019 and 2018, respectively. There were no additional commitments to lend to borrowers whose residential real estate loans have been modified in TDRs. (i) Excludes loans with no FICO and/or LTV data available. Nature and extent of modifications % of total criticized to total retained loans 1.09 Total noninvestment-grade 0.64 0.01 0.36 0.58 1.35 0.15 3.10 0.40 % of criticized nonaccrual to 1.60 3.62 0.54 0.79 3.59 9.05 total retained loans 779 124 The Firm's proprietary modification programs as well as government programs, including U.S. GSE programs, generally provide various concessions to financially troubled borrowers including, but not limited to, interest rate reductions, term or payment extensions and delays of principal and/or interest payments that would otherwise have been required under the terms of the original agreement. Year ended December 31, Investment-grade $ 16,560 $ Noninvestment-grade Total retained loans $ 3,327 19,887 $ Loans by risk ratings 19,575 $ 4,339 23,914 $ 11,017 $ 13,439 $ 2,916 2,575 13,933 $ 16,014 $ 16,266 $ 11,994 28,260 $ 1,098 $ 489 1,587 $ Commercial and industrial December 31, 2020 Term loans by origination year 12,192 $ 4,205 16,397 $ The following table provides information about how residential real estate loans were modified in TDRs under the Firm's loss mitigation programs described above during the periods presented. This table excludes Chapter 7 loans where the sole concession granted is the discharge of debt, loans with short-term or other insignificant modifications that are not considered concessions, and loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. (in millions) Total Number of loans approved for a trial modification Number of loans permanently modified 0.22 Secured by real estate December 31, 2020 Term loans by origination year December 31, 2019 Total Revolving loans 2019 2018 2017 2016 Prior to 2016 Within the revolving period Converted to term loans 2020 $ 217,209 $ 186,344 35,036 28,747 73,276 $ $ 252,245 $ 215,091 Within the revolving period Revolving loans Converted to term loans Total Total (b) $46,169 $12,829 Prior to 2016 $ 7,367 $ 2,058 $ 742 $ 2,517 $ 903 107 $ 4,521 77 2016 2018 At December 31, 2020 and 2019, the Firm had residential real estate loans, excluding those insured by U.S. government agencies, with a carrying value of $846 million and $1.2 billion, respectively, that were not included in REO, but were in the process of active or suspended foreclosure. JPMorgan Chase & Co./2020 Form 10-K 241 Notes to consolidated financial statements Auto and other The following table provides information on delinquency, which is the primary credit quality indicator for retained auto and other consumer loans. December 31, 2020 2017 Term Loans by origination year 31, 2019 (in millions, except ratios) 2020 Loan delinquency(a) Current 30-119 days past due 2019 December Active and suspended foreclosure 53 23 1,057 118,234 $ 514,947 3,318 135,674 28,747 215,091 35,036 252,245 $ $ 65,680 146,169 $ 481,678 $ $ $ 120,418 119,993 $ Total retained loans 70,792 23,807 142,709 42 % of investment-grade to 75.13 % 30 158 17 $76,361 $51,005 446 667 120 or more days past due total retained loans 1 75.45 % 73.65 % 86.63 % 86.11 % 55.07 % 50.39 % 80.23 % 1 At December 31, 2020, the weighted-average estimated remaining lives of residential real estate loans permanently modified in TDRs were 6 years. The estimated remaining lives of these loans reflect estimated prepayments, both voluntary and involuntary (i.e., foreclosures and other forced liquidations). 97 161 77 % 54 % 49 71 62 14 13 50 % 29 5 7 66 63 51 (a) Represents concessions granted in permanent modifications as a percentage of the number of loans permanently modified. The sum of the percentages exceeds 100% because predominantly all of the modifications include more than one type of concession. Concessions offered on trial modifications are generally consistent with those granted on permanent modifications. (b) Includes variable interest rate to fixed interest rate modifications and payment delays that meet the definition of a TDR for the years ended December 31, 2020, 2019 and 2018. 2 240 Other (b) Principal and/or interest deferred (a) At December 31, 2020, included $8.0 billion of loans under the PPP, of which $7.4 billion is included in commercial and industrial. PPP loans are guaranteed by the SBA and considered investment-grade. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans. (a) Represents loans permanently modified in TDRS that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The dollar amounts presented represent the balance of such loans at the end of the reporting period in which such loans defaulted. For residential real estate loans modified in TDRs, payment default is deemed to occur when the loan becomes two contractual payments past due. In the event that a modified loan redefaults, it will generally be liquidated through foreclosure or another similar type of liquidation transaction. Redefaults of loans modified within the last twelve months may not be representative of ultimate redefault levels. 246 JPMorgan Chase & Co./2020 Form 10-K Concession granted:(a) Interest rate reduction 2020 Principal forgiveness 5,522 2019 5,872 4,918 2018 7,175 7,853 Term or payment extension 6,850 JPMorgan Chase & Co./2020 Form 10-K (b) Includes loans to financial institutions, states and political subdivisions, SPES, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Wealth Management clients within AWM). Refer to Note 14 for more information on SPES. The following table provides information about the financial effects of the various concessions granted in modifications of residential real estate loans under the loss mitigation programs described above and about redefaults of certain loans modified in TDRs for the periods presented. The following table presents only the financial effects of permanent modifications and do not include temporary concessions offered through trial modifications. This table also excludes Chapter 7 loans where the sole concession granted is the discharge of debt, loans with short-term or other insignificant modifications that are not considered concessions, and loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. $ 1 $ 2 Principal deferred Financial effects of modifications and redefaults 19 5 30 5 7 17 Balance of loans that redefaulted within one year of permanent modification (a) $ 199 $ Principal forgiven $ 16 39 38 Year ended December 31, (in millions, except weighted average data) 2020 2019 2018 Weighted-average interest rate of loans with interest rate reductions - before TDR Weighted-average interest rate of loans with interest rate reductions - after TDR 5.09 % 166 $ 5.68 % 3.81 5.50 % 3.60 Weighted-average remaining contractual term (in years) of loans with term or payment extensions - before TDR Weighted-average remaining contractual term (in years) of loans with term or payment extensions - after TDR Charge-offs recognized upon permanent modification 22 20 21 39 3.28 5. Always deal with reality. II. LESSONS FROM LEADERSHIP 22 22 In business, this type of assessment should also be applied to your competitors and to those you deem to be future competitors, as well as to your own strengths and weak- nesses. In the next section, I describe the evolving competitive landscape for banks. all the important variables before you start an assessment to ensure that they are all carefully reviewed and that one's judgment is not clouded early on by overfocusing on just a few issues. I frequently see people trying to understand a complex situation without considering all the factors involved. In the final section, I attempt to analyze China as a strategic competitor. It's critical to weigh all the factors: cultural, psychological and historical. Also, what are the legal factors, and how is the rule of law applied? What is the coun- try's situation with raw materials? What is the country's geography and relationship with its neighbors? It is important to lay out Bureaucrats can torture people with analysis, stifling innovation, new products, testing and intuition. - In the last section, I go into further detail about how certain analyses fail to guide us to the right answer in public policy – particularly around complex issues like healthcare, job creation, mortgage markets and infrastructure. - meaning there's no need to do analysis at all. Think about banks adding the capa- bility of opening new accounts digitally, for example, or maintaining a strong technology infrastructure and adopting new technolo- gies, like cloud or artificial intelligence (AI). These could be life-or-death decisions for a company, so instead of focusing on net present value, the emphasis should be on getting the work done properly, efficiently and quickly. Sometimes a new product or an investment should simply be considered table stakes Even net present value analysis fails to capture the true value of something after a certain period of time. For instance, people commonly look at the five-year net present value of a customer acquisition, which can mask the true compounding effect of keeping that client for 20 years. And we have often seen net present value analysis fail to capture ancillary benefits (like customer happiness) that can often be more important than the analysis itself. an outcome. 4. Before conducting an important analysis, assess all relevant factors involved. While I am fanatical about detail and multi- year analysis, it's important to be cautious about its application. Assumptions are frequently involved, and small changes in a few variables can dramatically change Earlier in this section, I mentioned that my number one priority is to put a healthy and productive succession process in place. As I will be increasingly focused on this process, I would like to share my thoughts about the essential qualities a leader must have, particularly as they relate to a large multinational corporation like JPMorgan Chase. It also is often very difficult to capture the inflection points in the economy. Most people imagine the future as being roughly equiva- lent to the past, give or take a bit. However, we know there are significant inflection points, which are sometimes easy to see in hindsight but almost impossible to predict. Leadership is an honor, a privilege and a deep obligation. When leaders make mistakes, a lot of people can get hurt. Being true to oneself and avoiding self-deception are as important to a leader as having people to turn to for thoughtful, unbiased advice. I believe social intelligence and "emotional quotient," or EQ, matter in management. EQ can include empathy, clarity of thought, compassion and strength of character. 3. Understand when analysis is necessary and when it impedes change. Reprinted from my 2009 Letter to Shareholders The Importance of Developing Leaders 24 In business, some decisions should be made carefully for instance, putting the right people in the right job. But others, such as making pricing decisions, dealing with customer problems and handling reputa- tional issues, must be done quickly, for these problems do not age well. portant decision, which just wastes time and slows things down. Act at the speed of relevance. When leaders have plenty of time to make decisions, they should analyze all factors over and over - take the necessary time, as choices can be hard to reverse. And there are other deci- sions that are more like “battlefield promo- tions" where there's no luxury of time, and, in fact, going slow may make things much worse. I've also seen people take a tremen- dous amount of time to make an unim- Skip hierarchy. If everything in a large orga- nization must go up and down the hierar- chical ladder, bureaucratic arteriosclerosis along with CYA sets in, and that company's life expectancy is substantially shortened. It should be routine that data, memos and ideas are shared – skipping hierarchies - and aren't vetted by all in the chain of command. This makes people more responsible for what they are doing, improves the dissem- ination of new information and new ideas, and speeds things up overall. In addition, it's good to have a few mavericks who are not afraid to shake things up. The ones who challenge authority or convention often get far more done than the ones who go along to get along. Collaboration is wonderful, but it can be overdone. Have curiosity. It's important to ask questions to try to understand varying points of view. Be willing to change your mind. Read every- thing. Don't defend decisions of the past. Leaders should be happy when their people prove them wrong. Do not have a rigid mindset. And do not be complacent. Respect and learn from your people. Managers and leaders get spread pretty thin. While they should have a wide grasp of many subjects, they could not possibly know everything their people know. Leaders should continually be learning from their people. They should go to a sales conference and ask lots of questions of their salespeople. Gather technology people in the room with branch managers and ask, "How are things working?” Taking a road trip should not be only for the purpose of showing the flag but also for learning from your employees and customers. As companies get bigger and more complex, leaders need to be more like coaches and conductors than players. If CEOs are running a smaller business, they can literally be involved in virtually everything and make most of the decisions - they often rely on traditional command-and-control tactics. This approach does not work as companies get bigger the CEOs simply cannot be involved in every major decision. Command and constant feedback may be better than command and control. Here is where leaders would be better off providing clear direction and letting people do their job, including making mistakes along the way. Soft power essentially trust and maturity - may become more important than hard power. Soft power creates respect among team members, with the coach offering honest assessment and support while allowing flexibility. Here the boss makes fewer but tougher decisions, such as removing people - when it must be done - and even then, it is handled respectfully. People will give to the best of their ability for leaders they respect and who they know are trying to help them succeed. In addition to the above thoughts on anal- ysis, assessment and good decision making, some softer leadership lessons are equally important. 6. Remain open to learning how to become a better leader. II. LESSONS FROM LEADERSHIP 23 While we also try to keep things as stream- lined as possible, making things simpler than they really are is equally flawed. Too many times people seek simple, cookie-cutter solu- tions that sound good but just don't work. For example, class size in schools matters but not necessarily in all types of classes. In Vietnam, when a major city once had a rat population problem, the government devised what it thought was an easy, foolproof solu- tion: Pay people to kill rats. All people had to do was bring in a rat tail to be paid. What the government didn't consider was that people would breed rats for a supply of rat tails to sell. (All compensation schemes should be continuously re-evaluated.) In business, as in life, we must deal with both certainty and uncertainty. A simple look at history and our economic past illustrates the rather unpredictable nature of things. As a result, at the firm we try to look at all the possibilities, as well as their probabili- ties. For example, we conduct well over 100 stress tests each week to make sure we are prepared for what we are not predicting. We even evaluate the laws and regulations we live under today and project how they might be interpreted 10 years from now - we call this "reinterpretation risk." We look at a broad range of possibilities and probabil- ities to ensure that we understand, as best as we can, all of the possible outcomes - recognizing that we are not trying to make a forecast with certainty. Sometimes the action you take may not be the one that gives you the best outcome but the one that gives you a good outcome and reduces the possibilities of bad outcomes. II. LESSONS FROM LEADERSHIP climate performance is carbon intensity, which is a measure of GHG emissions per unit of output. Using intensity will enable us to evaluate the relative efficiency of companies and to adjust for factors such as size, clearly showing which are performing the best (or getting better). Being true to these principles requires relentless discipline – which you should expect of us. There's huge opportunity in sustainable and low-carbon technologies and businesses. While many of these technologies and companies are mature, many more are just getting started - and more will need to be created in the coming decades. In addition, all companies will need capital and advice to help them innovate, evolve and become more efficient while staying competitive in a changing world. Traditional energy resources play an essential role in our global economy today. We can agree on the need to make our energy system much less carbon intensive. But abandoning companies that produce and consume these fuels is not a solution. Furthermore, it's economically counterproductive. Instead, we must work with them. When we cut through all the noise, here's what we know to be true: Companies are figuring out how to manage amid these challenges. And many are also dealing with a growing chorus of pressure from customers, regulators, shareholders and activists with strong perspectives on how corporations and other institutions should address climate change. The Paris Agreement is one such success, but we must put a price on carbon. A carbon tax (with a commensurate carbon dividend - directly returned to the people) is an excellent way to dramatically reduce carbon while investing in communities most adversely affected by this much-needed transition. Without a benchmark like this, businesses and economies won't be able to properly factor the cost of carbon and the benefit of alternatives into their long-term strategic planning and capital investment decisions. Policymakers have taken some important steps. While wind and solar technologies have made huge strides, they're principally deployed for electricity generation. We don't have clean alternatives for industrial and manufacturing energy needs, for example. Nor do we yet have solutions for heavy transportation, such as trucking and air travel. What's more, the projected growth of technologies like electric vehicles is going to place huge pressures on the need for rare earth minerals - which also presents geopolitical and environmental challenges. The fact is we're long past debating whether climate change is real. But we need to acknowledge that the solution is not as simple as walking away from fossil fuels. We will need resources such as oil and natural gas until commercial, affordable and low-carbon alternatives can be developed to meet all of our global energy needs. This is where business and government leaders need to focus their time and attention. The challenge we face is significant. While continuing to generate power for all of our needs, big and small lighting and heating our homes, commuting to work, and charging our phones and computers, as well as operating manufacturing facilities that produce goods used around the world each day - we also need to bring energy to the nearly 800 million people who still don't have reliable access to electricity. And we need to find a way to do all of these things while setting a path for achieving net-zero emissions by 2050. - Coal, oil and natural gas the primary sources of GHG emissions - have powered the world's energy economy for many decades, advancing significant economic growth and social development for billions around the world. But our reliance on these resources now threatens the very growth they have enabled. - Climate change is a critical issue of our time. Reducing greenhouse gas (GHG) emissions - the main cause of climate change - requires collective ambition and cooperation across the public and private sectors. Our Sustainability Efforts Good people want to work for good leaders. Bad leaders can drive out almost anyone who's good because they are corrosive to an organization; and since many are manipulative and deceptive, it often is a challenge to find them and root them out. This is why we made a commitment in 2020 to align our financing activities in three carbon- intensive sectors - oil and gas, electric power and automotive manufacturing - with the Paris Agreement. To do so, we will measure our clients' carbon performance against sector-based GHG reduction targets that we're setting for 2030 - with the goal of helping them reduce emissions from their direct operations and, in the case of oil and gas and automotive companies, reduce GHGs from the use of their products. 19 The key metric we plan to use for evaluating Look at market share by customer segment so as not to miss behavior shifts. Frequently, raw data tell a different story from what management may be saying: Too often management teams use the facts to justify what they already think or to celebrate what they believe is a great success. Applied to corporate operations, examine the details. Many companies look at "net new accounts," which could be going up dramatically because of prices or marketing - masking attrition or consumers' dissatis- faction with the product. In detail, look at errors, complaints, attrition, competitors and other new entrants. You always learn a lot more when you dig deep into the numbers. Look at total car sales, the number of people employed or the actual price of goods compared with calculated data like gross domestic product (GDP), inflation or productivity. For the latter, examine all of the methodologies and assumptions that go into those calculations. For instance, productivity tries to adjust for (or simply sometimes can't adjust for) new products that are superior to old products, such as smartphones versus dumb phones; similarly, calculations for inflation factor in something called “owners' equivalent rent,” which generally differs substantially from actual home prices or rental costs. It is helpful to try to separate and examine actual raw data versus calculated numbers. A few examples will suffice: 2. Examine raw data and focus on real numbers. often the answer is simply waiting to be found - and if you don't have to, don't rush. While intuition matters, and it can be the final deciding factor, intuition is not guessing - it is usually based on years of experience, hard work and practice. A good decision-making process involves having the right people in the room with all information fully shared (all too often I have seen precisely the opposite). There is also the need for constant feedback and follow-up. A bad decision-making process kills. If neces- sary, review the information over and over 21 1. Enforce a good decision-making process. Great management is critical to the long-term success of any large organization. Strong management is disciplined and rigorous. Facts, analysis, detail ... facts, analysis, detail ... repeat. You can never do enough, and it does not end. Complex activity requires hard work and no uneducated guesswork. Test, test, test and learn, learn, learn. And accept failure as a “normal” recurring II. LESSONS FROM LEADERSHIP 20 We have an opportunity to make the world a better place for ourselves, for our children and grandchildren, and for all living things that share this planet with us. Currently, we have plans to install 40 megawatts of solar capacity across our corporate office buildings in the United States and the United Kingdom. This includes a 14.8-megawatt rooftop and carport solar installation at our corporate campus in Columbus, Ohio, which will produce about 75% of its power needs. We're also installing 30 megawatts of solar capacity at 900 retail branch locations across the United States, which will provide approximately 35% of each branch's power needs. We're also working to make our own company as sustainable as possible. We've committed to becoming carbon neutral for the emissions generated to power our buildings, branches and data centers, as well as those related to employee travel. A big focus of our strategy is to generate our own power using solar. We also want to take advantage of the huge opportunity to support existing and new green companies and to help others lower their carbon footprint - all while advancing economic development and standards of living for people around the world. This includes helping our clients invest in significant and continuous performance improvements, new technologies, alternative energy solutions, and research and development (R&D). Through our recently launched Center for Carbon Transition, clients will have access to information resources, as well as advisory and financing solutions that will help them evolve in a changing world. outcome. Develop great models but under- stand they are not the answer - judgment has to be involved in matters related to human beings and extraordinary events. You need to have good decision-making processes. Force urgency and kill compla- cency. Know that there is competition everywhere, all the time. But even if you do all of this well, it is not enough. At many of the best companies throughout history, the constant creation of good leaders is what has enabled the organizations to stand the true test of greatness the test of time. Total U.S. broker dealer inventories Below are some essential hallmarks of a good leader. While we cannot be great at all of these traits - I know I'm not – to be successful, a leader needs to get most of them right. Shadow banks 30.8 13.6 6.9 Total U.S. passives and ETFs6 18.4 13.8 7.6 Total private direct credit 18.8 15.8 13.3 Total U.S. GDP5 Market size 118.4 57.2 33.6 Total U.S. debt and equity market 7.0 2.8 1.1 U.S. bank liquid assets², 4 1.5 1.0 0.4 Total U.S. money market funds 1.8 2.8 4.3 28 Some regulators will look at the chart above and point out that risk has been moved out of the banking system, which they wanted and which clearly makes banks safer. That may be true, but there is a flip side - banks are reliable, less-costly and consistent credit providers throughout good times and in bad times, whereas many of the credit providers listed in the chart above are not. More important, transactions made by well-controlled, well-supervised and well-capitalized banks may be less risky to the system than those transactions that are pushed into the shadows. Whether you look at the chart above over 10 or 20 years, U.S. banks have become much smaller relative to U.S. financial markets and to the size of most of the shadow banks. You can also see the rapid growth of payment and fintech companies and the extraordinary size of Big Tech companies. (As an aside, capital and global systemically important financial institution (G-SIFI) capital rules were supposed to reflect the economy's increased size and banks' reduced size within the economy. This simply has not happened in the United States.) - NM = Not material NA Not applicable Sources: FactSet, S&P Global Market Intelligence, Federal Reserve Z.1, Federal Reserve H.8, Preqin and Federal Reserve Economic Data (FRED) GSIB Global Systemically Important Banks 28 0.8 NA 50 NA U.S. bank common equity³ 1.2 ΝΑ 5.6 0.5 NM Private and public fintech companies⁹ Payments⁹ Size of evolving competitors Google, Amazon, Facebook, Apple 8.0 3.0 0.6 Hedge fund and private equity AUM 0.1 3.7 For footnoted information, refer to page 67 in this Annual Report. 2.0 III. BANKS' ENORMOUS COMPETITIVE 26 Leaders need to acknowledge those who came before them and helped shape the enterprise - it's not all their own doing. There's a lot of luck involved in anyone's success, and a little humility is important. The overall goal must be to help build a great company - then we can do more for our employees, our customers and our communities. Humility The best leaders treat all people properly and respectfully, from clerks to CEOs. Everyone needs to help everyone else at the company because everyone's collective purpose is to serve clients. When strong leaders consider promoting people, they pick those who are respected and ask themselves, Would I want to work for him? Would I want my kid to report to her? Fair Treatment While I deeply believe in loyalty, it often is misused. Loyalty should be to the principles for which someone stands and to the institution: Loyalty to an individual frequently is another form of cronyism. Leaders demand a lot from their employees and should be loyal to them ― but loyalty and mutual respect are two-way streets. Loyalty to employees does not mean that a manager owes them a particular job. Loyalty to employees means building a healthy, vibrant company; telling them the truth; and giving them meaningful work, training and opportunities. If employees fall down, we should get them the help they need. Meritocracy and teamwork also are critical but frequently misunderstood. Meritocracy means putting the best person in the job, which promotes a sense of justice in the organization rather than the appearance of cynicism: "Here they go again, taking care of their friends." Finally, while teamwork is important and often code for "getting along," equally important is an individual's ability to have the courage to stand alone and do the right thing. Loyalty, Meritocracy and Teamwork High morale is developed through fixing problems, dealing directly and honestly with issues, earning respect and winning. It does not come from overpaying people or delivering sweet talk, which permits the avoidance of hard decision making and fosters passive-aggressive behaviors. - Morale-Building - THREATS FROM VIRTUALLY EVERY ANGLE Setup for Success Sharing information all the time is vital - we should debate the issues and alternative approaches, not the facts. The best leaders kill bureaucracy - it can cripple an organization – and watch for signs of politics, like sidebar meetings after the real meeting because people wouldn't speak their mind at the right time. Equally important, leaders get out in the field regularly so as not to lose touch. Anyone in a meeting should feel free to speak his or her mind without fear of offending anyone else. I once heard someone describe the importance of having "at least one truth-teller at the table." Well, if there is just one truth-teller at the table, you're in trouble everyone should be a truth-teller. - Openness In a cold-blooded, honest way, leaders emphasize the negatives at management meetings and focus on what can be improved (of course, it's okay to celebrate the successes, too). All reporting must be accurate, and all relevant facts must be reported, with full disclosure and on one set of books. Ability to Face Facts Leaders must set high standards of performance all the time, at a detailed level and with a real sense of urgency. Leaders must compare themselves with the best. Huge institutions have a tendency toward slowing things down, which demands that leaders push forward constantly. True leaders must set the highest standards of integrity - those standards are not embedded in the business but require conscious choices. Such standards demand that we treat customers and employees the way we would want to be treated ourselves or the way we would want our own mother to be treated. High Standards This attribute often is missing in leaders: They need to have a fierce resolve to act. It means driving change, fighting bureaucracy and politics, and taking ownership and responsibility. Fortitude This means holding regular business reviews, talent reviews and team meetings and constantly striving for improvement - from having a strong work ethic to making lists and doing real, detailed follow-up. Leadership is like exercise; the effect has to be sustained for it to do any good. Discipline 3.5 25 To fairly assess the competitive landscape for banks, you must fairly evaluate their strengths and weaknesses to deal with both the current competition and evolving compe- tition. Banks have significant strengths - brand, economies of scale, profitability, and deep roots with their customers and within their communities. Many companies, including banks, have flaws of their own making – usually due to bureaucracy, compla- cency and lack of a deep competitive spirit. Banks have other weaknesses, born somewhat out of their success - for example, inflexible "legacy systems" that need to be moved to the cloud if they are to remain competitive. Banks are also required to deal with extensive regu- lations, which can hinder new competition and/or create an opening for both existing and evolving competitors. Banks fiercely compete with each other and now face fierce competi- tion from multiple vectors. An effective leader makes sure all the right people are in the room from Legal, Systems and Operations to Human Resources, Finance and Risk. It's also necessary to set up the right structure. When tri-heads report to co-heads, all decisions become political – a setup for failure, not success. I am completely in favor of open compe- tition, and much of the competition that I cover in this section will be good for America. One of the necessities for a healthy economy, and one at the core of America's success, is a strong, vibrant financial system. The disciplined allocation of capital, and the constant search for new opportunities for capital, is critical to growth (a corollary of the free and intelligent movement of capital is the free movement of human talent, which, ultimately, may be even more important). America's financial system is the best the world has ever seen, from our regulatory system and rule of law to exchanges, venture capital and private capital, banks and shadow banks. As our system changes, our govern- ment and regulators need to understand that maintaining the vibrancy, safety and soundness of this system is critical - and this includes maintaining a relatively fair and balanced playing field. While I am still confident that JPMorgan Chase can grow and earn a good return for its shareholders, the competition will be intense, and we must get faster and be more creative. ($ in trillions) 2010 2020 U.S. banks market capitalization¹ 1.2 10.5 1.3 2.2 U.S. GSIB market capitalization 0.9 0.8 1.2 European banks market capitalization¹ 1.1 1.5 1.1 Size of banks U.S. bank loans² 3.7 6.6 Banks already compete against a large and powerful shadow banking system. And they are facing extensive competition from Silicon Valley, both in the form of fintechs and Big Tech companies (Amazon, Apple, Facebook, Google and now Walmart), that is here to stay. As the importance of cloud, AI and digital platforms grows, this competi- tion will become even more formidable. As a result, banks are playing an increasingly smaller role in the financial system. Size of the Financial Sector / Industry In the chart below, you will see that U.S. banks (and European banks) have become much smaller in size relative to multiple measures, ranging from shadow banks to fintech competi- tors and to markets in general. 2000 1. Banks are playing an increasingly smaller role in the financial system. III. BANKS' ENORMOUS COMPETITIVE THREATS FROM VIRTUALLY EVERY ANGLE 27 Collateral-dependent loans (c) Total allowance for lending-related commitments" $ $ 2,295 143,432 302,127 $ ΝΑ ΝΑ ΝΑ NA 938,877 $ 2,108 187 Portfolio-based 960,506 $ 514,947 Loans measured at fair value of collateral less cost to sell $ 133 $ 4,956 21,629 76 188 $ 209 5,144 Allowance for lending-related commitments by impairment methodology Asset-specific $ - $ - $ 114 $ 114 Net charge-offs $ $ $ ΝΑ ΝΑ PCI 27,020 6,210 17,167 3,643 ΝΑ Portfolio-based $ 682 $ 633 (7) $ $ Allowance for loan losses by impairment methodology Asset-specific (b) 1,308 ΝΑ Total allowance for loan losses $ 1,375 142,057 285,479 $ 16,648 $ Total retained loans PCI Portfolio-based Asset-specific (b) Loans by impairment methodology 28,328 187 6,892 $ 17,800 $ 3,636 3,606 511,341 $ Credit card 2,222 (173) (1,493) 366 4,848 415 NA ΝΑ (493) 13,604 4,828 $ 4,884 $ 3,892 $ 13,445 $ $ (827) (57) ΝΑ ΝΑ ΝΑ ΝΑ ΝΑ ΝΑ 902 (1,181) 5,436 6,810 977 5,011 361 6,349 (536) (588) 472 4,827 $ 5,184 $ 426,871 427,448 $ $ 37,783 37,783 $ Total lending-related commitments 464,654 465,231 Portfolio-based (d) $ 577 $ - $ - $ Lending-related commitments by impairment methodology Asset-specific 2,409 30,737 $ 577 250 JPMorgan Chase & Co./2020 Form 10-K (a) Prior to the adoption of CECL, write-offs of PCI loans were recorded against the allowance for loan losses when actual losses for a pool exceeded estimated losses that were recorded as purchase accounting adjustments at the time of acquisition. A write-off of a PCI loan was recognized when the underlying loan was removed from a pool. $ 3,434 $ Total Wholesale 2018 Credit card Consumer, excluding credit card Total Wholesale 2019 credit card excluding Consumer, (table continued from previous page) (e) Excludes HTM securities, which had an allowance for credit losses of $78 million and a provision for credit losses of $68 million as of and for the year ended December 31, 2020. (b) Includes modified PCD loans and loans that have been modified or are reasonably expected to be modified in a TDR. Also includes risk-rated loans that have been placed on nonaccrual status for the wholesale portfolio segment. The asset-specific credit card allowance for loans modified, or reasonably expected to be modified, in a TDR is calculated based on the loans' original contractual interest rates and does not consider any incremental penalty rates. (c) The allowance for lending-related commitments is reported in accounts payable and other liabilities on the Consolidated balance sheets. (d) At December 31, 2020, 2019 and 2018, lending-related commitments excluded $19.5 billion, $9.8 billion and $8.7 billion, respectively, for the consumer, excluding credit card portfolio segment; $658.5 billion, $650.7 billion and $605.4 billion, respectively, for the credit card portfolio segment; and $22.4 billion, $24.1 billion and $24.8 billion, respectively, for the wholesale portfolio segment, which were not subject to the allowance for lending- related commitments. $ $ JPMorgan Chase & Co./2020 Form 10-K $ 37 20 1 15 (c) 90 or more days past due and still accruing" 449 658 115 601 30-89 days past due and still accruing $144,839 $140,100 $120,119 Current and less than 30 days past due and still accruing $118,894 Criticized nonaccrual $380,302 101,376 $481,678 483 1,931 $120,418 $ 119,993 $ Net charge-offs/(recoveries) Total retained loans 43 57 5 30 979 2,865 415 $479,599 $508,707 $214,641 $249,713 1,606 22 904 844 183 $406,846 108,101 $514,947 $150,512 64,579 $215,091 $ 180,583 71,662 $252,245 Total retained loans Total non-U.S. Total U.S. Loans by geographic distribution (a) (in millions) December 31, The following table provides additional information about retained wholesale loans, including geographic distribution, delinquency and net charge-offs. 183 0.15 % 0.40 % 483 $ $ 1.09 % 1,314 $ 120,418 2019 Loan delinquency(b) Secured by real estate Commercial and industrial 2020 $111,954 34,215 $146,169 $109,273 33,436 $142,709 $ 120,418 $119,993 $117,836 2,582 3,003 $ 116,990 $142,709 2019 2019 Total retained loans Other 2020 2019 2020 2019 2020 2020 $ 119,993 3,717 3.10 % $146,169 $215,091 2,818 $ 500 2 28 $ 800 $ 104 156 $ 688 1,667 $ 264 14 169 $ 351 $ 132 Without an allowance (b) $ With an allowance Nonaccrual loans (a) 885 2019 172 (c) JPMorgan Chase & Co./2020 Form 10-K Certain loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRS nor are loans for which the Firm has elected to apply the option to suspend the application of accounting guidance for TDRs as provided by the CARES Act and extended by the Consolidated Appropriations Act. The carrying value of TDRs was $954 million and $501 million as of December 31, 2020 and 2019, respectively. The carrying value of new TDRS was $734 million, $407 million and $718 million for the years ended December 31, 2020, 2019 and 2018, respectively. The impact of these modifications, as well as new TDRs, were not material to the Firm for the years ended December 31, 2020, 2019 and 2018. Loan modifications (c) Interest income on nonaccrual loans recognized on a cash basis were not material for the years ended December 31, 2020 and 2019. (b) When the discounted cash flows, collateral value or market price equals or exceeds the amortized cost of the loan, the loan does not require an allowance. This typically occurs when the loans have been partially charged off and/or there have been interest payments received and applied to the loan balance. (a) Loans that were modified in response to the COVID-19 pandemic continue to be risk-rated in accordance with the Firm's overall credit risk management framework. As of December 31, 2020, predominantly all of these loans were considered performing. 1,057 3,318 $ 30 $ 904 $ 844 $ 1,931 $ 183 $ 483 $ $ Total nonaccrual loans" 2020 Total retained loans 2019 0.01 % % of net charge-offs/(recoveries) to end-of-period retained loans 415 1,057 $481,678 3,318 $514,947 $ 799 $ 36 $ 52 $ $ 335 737 $ 44 $ 10 0.04 % 0.52 % 0.23 % 0.02 % 2020 Other 2019 2020 Commercial and industrial 2019 Secured by real estate 2020 $252,245 (in millions) The following table provides information on retained wholesale nonaccrual loans. Nonaccrual loans (c) Represents loans that are considered well-collateralized and therefore still accruing interest. (a) The U.S. and non-U.S. distribution is determined based predominantly on the domicile of the borrower. (b) The credit quality of wholesale loans is assessed primarily through ongoing review and monitoring of an obligor's ability to meet contractual obligations rather than relying on the past due status, which is generally a lagging indicator of credit quality. Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. 0.09 % 0.16 % 0.02 % December 31, $ 46,915 $ 46,578 2,573 974 2.09 % 155 0.33 % 5.48 % 427 $ 0.91 % $ Provision for loan losses 974 10,886 4,431 16,291 Other 1 - 1 Ending balance at December 31, $ 3,636 $ 17,800 $ ΝΑ 6,892 ΝΑ NA 805 5,077 954 6,836 Gross recoveries collected (631) (791) (155) (1,577) Net charge-offs 174 4,286 799 5,259 Write-offs of PCI loans (a) NA $ 28,328 Allowance for lending-related commitments (1) 256 Ending balance at December 31, $ 187 $ $ 2,222 $ 2,409 Total allowance for credit losses $ 3,823 $ 17,800 (1) ( -- Other Beginning balance at January 1, $ 12 $ $ 1,179 $ Gross charge-offs 1,191 133 (35) 98 Provision for lending-related commitments 42 1,079 1,121 Cumulative effect of a change in accounting principle 4,172 13,123 $ Effective January 1, 2020, the Firm adopted the CECL accounting guidance. The adoption of this guidance established a single allowance framework for all financial assets measured at amortized cost and certain off-balance sheet credit exposures. This framework requires that management's estimate reflects credit losses over the instrument's remaining expected life and considers expected future changes in macroeconomic conditions. Refer to Note 1 for further information. JPMorgan Chase's allowance for credit losses comprises: the allowance for loan losses, which covers the Firm's retained loan portfolios (scored and risk-rated) and is presented separately on the Consolidated balance sheets, the allowance for lending-related commitments, which is presented on the Consolidated balance sheets in accounts payable and other liabilities, and • ⚫ the allowance for credit losses on investment securities, which covers the Firm's HTM and AFS securities and is recognized within Investment Securities on the Consolidated balance sheets. The income statement effect of all changes in the allowance for credit losses is recognized in the provision for credit losses. Determining the appropriateness of the allowance for credit losses is complex and requires significant judgment by management about the effect of matters that are inherently uncertain. At least quarterly, the allowance for credit losses is reviewed by the CRO, the CFO and the Controller of the Firm. Subsequent evaluations of credit exposures, considering the macroeconomic conditions, forecasts and other factors then prevailing, may result in significant changes in the allowance for credit losses in future periods. The Firm's policies used to determine its allowance for loan losses and its allowance for lending-related commitments are described in the following paragraphs. Refer to Note 10 for a description of the policies used to determine the allowance for credit losses on investment securities. Methodology for allowances for loan losses and lending- related commitments The allowance for loan losses and allowance for lending- related commitments represents expected credit losses over the remaining expected life of retained loans and lending- related commitments that are not unconditionally cancellable. The Firm does not record an allowance for future draws on unconditionally cancellable lending-related commitments (e.g., credit cards). Expected losses related to accrued interest on credit card loans and certain performing, modified loans to borrowers impacted by COVID-19 are considered in the Firm's allowance for loan losses. However, the Firm does not record an allowance on other accrued interest receivables, due to its policy to write these receivables off no later than 90 days past due by reversing interest income. The expected life of each instrument is determined by considering its contractual term, expected prepayments, cancellation features, and certain extension and call options. The expected life of funded credit card loans is generally estimated by considering expected future payments on the credit card account, and determining how much of those amounts should be allocated to repayments of the funded loan balance (as of the balance sheet date) versus other account activity. This allocation is made using an approach that incorporates the payment application requirements of the Credit Card Accountability Responsibility and Disclosure Act of 2009, generally paying down the highest interest rate balances first. The estimate of expected credit losses includes expected recoveries of amounts previously charged off or expected to be charged off, even if such recoveries result in a negative allowance. Collective and Individual Assessments When calculating the allowance for loan losses and the allowance for lending-related commitments, the Firm assesses whether exposures share similar risk characteristics. If similar risk characteristics exist, the Firm estimates expected credit losses collectively, considering the risk associated with a particular pool and the probability that the exposures within the pool will deteriorate or default. The assessment of risk characteristics is subject to significant management judgment. Emphasizing one characteristic over another or considering additional characteristics could affect the allowance. • • Relevant risk characteristics for the consumer portfolio include product type, delinquency status, current FICO scores, geographic distribution, and, for collateralized loans, current LTV ratios. Note 13 - Allowance for credit losses The following table presents additional information on retained loans secured by real estate within the Wholesale portfolio, which consists of loans secured wholly or substantially by a lien or liens on real property at origination. Multifamily lending includes financing for acquisition, leasing and construction of apartment buildings. Other commercial lending largely includes financing for acquisition, leasing and construction, largely for office, retail and industrial real estate. Included in secured by real estate loans is $6.4 billion and $6.3 billion as of December 31, 2020 and 2019, respectively, of construction and development loans made to finance land development and on-site construction of commercial, industrial, residential, or farm buildings. Other Commercial Total retained loans secured by real estate 340 0.46 % 28 0.04 % 56 $ 0.08 % % of criticized nonaccrual loans to total retained loans secured by real estate $ 1,144 1.57 % % of total criticized to total retained loans secured by real estate Criticized nonaccrual $ 73,078 $ 73,840 Relevant risk characteristics for the wholesale portfolio include LOB, geography, risk rating, delinquency status, level and type of collateral, industry, credit enhancement, product type, facility purpose, tenor, and payment terms. The majority of the Firm's credit exposures share risk characteristics with other similar exposures, and as a result are collectively assessed for impairment (“portfolio-based component"). The portfolio-based component covers consumer loans, performing risk-rated loans and certain lending-related commitments. 2019 2019 2020 Criticized Retained loans secured by real estate (in millions, except ratios) December 31, Multifamily 2020 9,114 If an exposure does not share risk characteristics with other exposures, the Firm generally estimates expected credit losses on an individual basis, considering expected repayment and conditions impacting that individual exposure ("asset-specific component"). The asset-specific component covers modified PCD loans, loans modified or reasonably expected to be modified in a TDR, collateral- dependent loans, as well as, risk-rated loans that have been placed on nonaccrual status. Portfolio-based component 248 Consumer, excluding credit card Credit card Wholesale Total Allowance for loan losses Beginning balance at January 1, $ 2,538 $ 5,683 $ Cumulative effect of a change in accounting principle 297 5,517 4,902 (1,642) (in millions) Year ended December 31, 2020(e) (Table continued on next page) JPMorgan Chase & Co./2020 Form 10-K estimated exposure at default. The credit loss factors incorporate the probability of borrower default as well as loss severity in the event of default. They are derived using a weighted average of five internally developed macroeconomic scenarios over an eight-quarter forecast period, followed by a single year straight-line interpolation to revert to long run historical information for periods beyond the eight-quarter forecast period. The five macroeconomic scenarios consist of a central, relative adverse, extreme adverse, relative upside and extreme upside scenario, and are updated by the Firm's central forecasting team. The scenarios take into consideration the Firm's overarching economic outlook, internal perspectives from subject matter experts across the Firm, and market consensus and involve a governed process that incorporates feedback from senior management across LOBS, Corporate Finance and Risk Management. The COVID-19 pandemic has stressed many MEVS to degrees not experienced in recent history, which has created additional challenges in the use of modeled credit loss estimates and increased the reliance on management judgment. In periods where certain MEVS are outside the range of historical experience on which the Firm's models have been trained, the Firm makes adjustments to appropriately address these economic circumstances. The Firm also considers the impact of other events, such as government unemployment benefits or other stimulus programs, when determining whether adjustments are necessary. The quantitative calculation is adjusted to take into consideration model imprecision, emerging risk assessments, trends and other subjective factors that are not yet reflected in the calculation. These adjustments are accomplished in part by analyzing the historical loss experience, including during stressed periods, for each major product or model. Management applies judgment in making this adjustment, including taking into account uncertainties associated with the economic and political conditions, quality of underwriting standards, borrower behavior, credit concentrations or deterioration within an industry, product or portfolio, as well as other relevant internal and external factors affecting the credit quality of the portfolio. In certain instances, the interrelationships between these factors create further uncertainties. Throughout 2020, the Firm made adjustments to its quantitative calculation which placed significant weighting on its adverse scenarios, as a result of continued uncertainty related to the COVID-19 pandemic. The application of different inputs into the quantitative calculation, and the assumptions used by management to adjust the quantitative calculation, are subject to significant management judgment, and emphasizing one input or assumption over another, or considering other inputs or assumptions, could affect the estimate of the allowance for loan losses and the allowance for lending-related commitments. Asset-specific component To determine the asset-specific component of the allowance, collateral-dependent loans (including those loans for which foreclosure is probable) and larger, nonaccrual risk-rated loans in the wholesale portfolio segment are generally evaluated individually, while smaller loans (both scored and risk-rated) are aggregated for evaluation using factors relevant for the respective class of assets. The portfolio-based component begins with a quantitative calculation that considers the likelihood of the borrower changing delinquency status or moving from one risk rating to another. The quantitative calculation covers expected credit losses over an instrument's expected life and is estimated by applying credit loss factors to the Firm's The Firm generally measures the asset-specific allowance as the difference between the amortized cost of the loan and the present value of the cash flows expected to be collected, discounted at the loan's original effective interest rate. Subsequent changes in impairment are generally recognized as an adjustment to the allowance for loan losses. For collateral-dependent loans, the fair value of collateral less estimated costs to sell is used to determine the charge-off amount for declines in value (to reduce the amortized cost of the loan to the fair value of collateral) or the amount of negative allowance that should be recognized (for recoveries of prior charge-offs associated with improvements in the fair value of collateral). Estimating the timing and amounts of future cash flows is highly judgmental as these cash flow projections rely upon estimates such as loss severities, asset valuations, default rates (including redefault rates on modified loans), the amounts and timing of interest or principal payments (including any expected prepayments) or other factors that are reflective of current and expected market conditions. These estimates are, in turn, dependent on factors such as the duration of current overall economic conditions, industry-, portfolio-, or borrower-specific factors, the expected outcome of insolvency proceedings as well as, in certain circumstances, other economic factors. All of these estimates and assumptions require significant management judgment and certain assumptions are highly subjective. JPMorgan Chase & Co./2020 Form 10-K 249 Notes to consolidated financial statements Allowance for credit losses and related information The table below summarizes information about the allowances for loan losses and lending-related commitments, and includes a breakdown of loans and lending-related commitments by impairment methodology. Refer to Note 10 for further information on the allowance for credit losses on investment securities. The adoption of the CECL accounting guidance resulted in a change in the accounting for PCI loans, which are considered PCD loans. In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied when determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Refer to Note 1 for further information. The asset-specific component of the allowance for loan losses for loans that have been or are expected to be modified in TDRs incorporates the effect of the modification on the loan's expected cash flows (including forgone interest, principal forgiveness, as well as other concessions), and also the potential for redefault. For residential real estate loans modified in or expected to be modified in TDRS, the Firm develops product-specific probability of default estimates, which are applied at a loan level to compute expected losses. In developing these probabilities of default, the Firm considers the relationship between the credit quality characteristics of the underlying loans and certain assumptions about housing prices and unemployment, based upon industry-wide data. The Firm also considers its own historical loss experience to-date based on actual redefaulted modified loans. For credit card loans modified in or expected to be modified in TDRs, expected losses incorporate projected delinquencies and charge-offs based on the Firm's historical experience by type of modification program. For wholesale loans modified or expected to be modified in TDRs, expected losses incorporate management's expectation of the borrower's ability to repay under the modified terms. 247 Notes to consolidated financial statements 24,037 268,675 167,472 1,123 480,555 $ 8,536 $ 916,702 20,363 $ 294,999 $ 168,924 $ 481,678 $ 20,363 945,601 $ 6,665 305,077 24,034 335,776 $ 1,319 $ 1,459 $ 9,443 155,297 $ 475,561 1,452 5,961 479 5,348 (378) 187 187 151 151 4,856 188 4,518 150 5,629 4,902 $ 13,123 $ 3,434 $ 5,184 $ 4,827 $ 13,445 $ $ 935,935 3 12 $ $ 99 $ 99 12 1,077 1,089 12 944 956 $ 12 $ $ 1,179 $ 1,191 $ 12 $ $ 1,043 $ 102 $ $ 102 $ $ 156,616 $ 477,023 $ 969,415 $ 46 2,053 $ $ 36 5,449 $ 82 $ 2,140 16 $ 2,076 $ 29 $ 206 45 2,282 $ $ 87 (121) 4,818 188 1,179 $ 1,191 $ 12 $ $ 1,043 $ 1,055 $ 2,550 $ 5,683 $ 6,081 $ 14,314 $ 3,446 $ 5,184 $ 5,870 $ $ $ 12 $ $ 1,043 $ 1,055 $ 12 $ $ 1,056 $ 1,068 ΝΑ 14,500 ΝΑ NA ΝΑ ΝΑ ΝΑ ΝΑ 136 136 (14) (14) 1 1 ΝΑ 1,055 $ $ 13,445 $ 4,827 $ 5,184 $ 3,434 $ 13,123 $ 4,902 $ 5,683 $ 2,538 $ (1) (1) 9 11 (1) (1) 4,885 $ 5,683 $ 2,538 477 $ 295 $ 1,476 5,206 4,607 847 $ 11,289 143 $ 440 75 $ $ 933 1,503 4,744 4,477 10,724 987 987 1,788 1,788 $ 350 $ $ $ (b) Consists of securities backed by commercial real estate loans and non-mortgage-related consumer receivables purchased from third parties. (a) Excludes U.S. GSES and government agency securitizations and re-securitizations, which are not Firm-sponsored. Refer to pages 259-260 of this Note for information on the Firm's loan sales and securitization activity related to U.S. GSES and government agencies. 2,966 241 $ 1,327 $ 1,398 $ $ 1,799 241 773 785 7 1,160 $ 625 $ 535 $ 7 $ 48,734 13,490 80,878 143,102 2,796 $ $ 186,912 $ Total 2,796 $ 60,348 $ 14,661 111,903 Commercial and other (b) (c) Excludes the following: retained servicing (refer to Note 15 for a discussion of MSRS); securities retained from loan sales and securitization activity related to U.S. GSES and government agencies; interest rate and foreign exchange derivatives primarily used to manage interest rate and foreign exchange risks of securitization entities (refer to Note 5 for further information on derivatives); senior and subordinated securities of $105 million and $40 million, respectively, at December 31, 2020, and $106 million and $94 million, respectively, at December 31, 2019, which the Firm purchased in connection with CIB's secondary market-making activities. (d) Includes interests held in re-securitization transactions. $ (e) As of December 31, 2020 and 2019, 73% and 63%, respectively, of the Firm's retained securitization interests, which are predominantly carried at fair value and include amounts required to be held pursuant to credit risk retention rules, were risk-rated "A" or better, on an S&P-equivalent basis. The retained interests in prime residential mortgages consisted of $1.3 billion and $1.1 billion of investment-grade retained interests, and $41 million and $72 million of noninvestment-grade retained interests at December 31, 2020 and 2019, respectively. The retained interests in commercial and other securitization trusts consisted of $2.0 billion and $1.2 billion of investment-grade retained interests, and $753 million and $575 million of noninvestment-grade retained interests at December 31, 2020 and 2019, respectively. JPMorgan Chase & Co./2020 Form 10-K 2020 Nonconsolidated re-securitization VIES The following table presents information on the Firm's interests in nonconsolidated re-securitization VIES. Notes to consolidated financial statements 255 JPMorgan Chase & Co./2020 Form 10-K Additionally, the Firm may invest in beneficial interests of third-party-sponsored re-securitizations and generally purchases these interests in the secondary market. In these circumstances, the Firm does not have the unilateral ability to direct the most significant activities of the re- securitization trust, either because it was not involved in the initial design of the trust, or the Firm is involved with an independent third-party sponsor and demonstrates shared power over the creation of the trust; therefore, the Firm does not consolidate the re-securitization VIE. The Firm did not transfer any private label securities to re- securitization VIES during 2020, 2019 and 2018, respectively, and retained interests in any such Firm- sponsored VIES as of December 31, 2020 and 2019 were immaterial. Most re-securitizations with which the Firm is involved are client-driven transactions in which a specific client or group of clients is seeking a specific return or risk profile. For these transactions, the Firm has concluded that the decision-making power of the entity is shared between the Firm and its clients, considering the joint effort and decisions in establishing the re-securitization trust and its assets, as well as the significant economic interest the client holds in the re-securitization trust; therefore the Firm does not consolidate the re-securitization VIE. $ 46,123 $ 25,852 $ 15,532 2018 2019 2020 Transfers of securities to VIES U.S. GSES and government agencies Year ended December 31, (in millions) The Firm engages in certain re-securitization transactions in which debt securities are transferred to a VIE in exchange for new beneficial interests. These transfers occur in connection with both U.S. GSES and government agency sponsored VIES, which are backed by residential mortgages. The Firm's consolidation analysis is largely dependent on the Firm's role and interest in the re-securitization trusts. The following table presents the principal amount of securities transferred to re-securitization VIES. Re-securitizations information on interests held in nonconsolidated securitizations. Commercial mortgages and other consumer securitizations CIB originates and securitizes commercial mortgage loans, and engages in underwriting and trading activities involving the securities issued by securitization trusts. CIB may retain unsold senior and/or subordinated interests (including amounts required to be held pursuant to credit risk retention rules) in commercial mortgage securitizations at the time of securitization but, generally, the Firm does not service commercial loan securitizations. Treasury and CIO may choose to invest in these securitizations as well. For commercial mortgage securitizations the power to direct the significant activities of the VIE generally is held by the servicer or investors in a specified class of securities ("controlling class"). The Firm generally does not retain an interest in the controlling class in its sponsored commercial mortgage securitization transactions. Refer to the table on page 257 of this Note for more information on the consolidated commercial mortgage securitizations, and the table on the previous page of this Note for further The Firm does not consolidate residential mortgage securitizations (Firm-sponsored or third-party-sponsored) when it is not the servicer (and therefore does not have the power to direct the most significant activities of the trust) or does not hold a beneficial interest in the trust that could potentially be significant to the trust. Refer to the table on page 257 of this Note for more information on the consolidated residential mortgage securitizations, and the table on the previous page of this Note for further information on interests held in nonconsolidated residential mortgage securitizations. In addition, CIB engages in underwriting and trading activities involving securities issued by Firm-sponsored securitization trusts. As a result, CIB at times retains senior and/or subordinated interests (including residual interests and amounts required to be held pursuant to credit risk retention rules) in residential mortgage securitizations at the time of securitization, and/or reacquires positions in the secondary market in the normal course of business. In certain instances, as a result of the positions retained or reacquired by CIB or held by Treasury and CIO or CCB, when considered together with the servicing arrangements entered into by CCB, the Firm is deemed to be the primary beneficiary of certain securitization trusts. Refer to the table on page 257 of this Note for more information on consolidated residential mortgage securitizations. The Firm securitizes residential mortgage loans originated by CCB, as well as residential mortgage loans purchased from third parties by either CCB or CIB. CCB generally retains servicing for all residential mortgage loans it originated or purchased, and for certain mortgage loans purchased by CIB. For securitizations of loans serviced by CCB, the Firm has the power to direct the significant activities of the VIE because it is responsible for decisions related to loan modifications and workouts. CCB may also retain an interest upon securitization. Residential mortgage 254 Prime/Alt-A and option ARMS Subprime $ Residential mortgage: $ 182,272 $ Total 1,693 $ 46 12,896 119,732 Commercial and other (b) Subprime 49,644 $ $ Prime/Alt-A and option ARMS Residential mortgage: Firm-sponsored mortgage and other securitization trusts The Firm securitizes (or has securitized) originated and purchased residential mortgages, commercial mortgages and other consumer loans primarily in its CCB and CIB businesses. Depending on the particular transaction, as well as the respective business involved, the Firm may act as the servicer of the loans and/or retain certain beneficial interests in the securitization trusts. The following table presents the total unpaid principal amount of assets held in Firm-sponsored private-label securitization entities, including those in which the Firm has continuing involvement, and those that are consolidated by the Firm. Continuing involvement includes servicing the loans, holding senior interests or subordinated interests (including amounts required to be held pursuant to credit risk retention rules), recourse or guarantee arrangements, and derivative contracts. In certain instances, the Firm's only continuing involvement is servicing the loans. The Firm's maximum loss exposure from retained and purchased interests is the carrying value of these interests. Refer to Securitization activity on page 259 of this Note for further information regarding the Firm's cash flows associated with and interests retained in nonconsolidated VIES, and pages 259-260 of this Note for information on the Firm's loan sales and securitization activity related to U.S. GSEs and government agencies. December 31, 2020 (in millions) Securitization-related (a) Principal amount outstanding Assets Total assets held in held by consolidated securitization securitization VIES VIES JPMorgan Chase interest in securitized assets in nonconsolidated VIES (c)(d)(e) Assets held in nonconsolidated securitization VIES with continuing involvement Trading assets 1,739 $ 41,265 12,154 92,351 145,770 $ 574 $ Securitization-related (a) held by JPMorgan Chase Other Investment financial securities assets Trading assets securitization VIES with continuing involvement Total interests nonconsolidated Assets held in nonconsolidated VIES (c)(d)(e) VIES Total assets Assets held in held by consolidated securitization securitization VIES December 31, Principal amount outstanding JPMorgan Chase interest in securitized assets in 262 $ 4,073 2,766 262 1,549 2,273 $ 955 1,538 $ $ 9 9 .. $ 1,298 724 $ December 31, 2019 (in millions) (in millions) U.S. GSES and government agencies Interest in VIES Due to elevated uncertainty in the near term outlook, driven by the potential for increased infection rates and related lock downs resulting from the pandemic, as well as the prospect that government and other consumer relief measures set to expire may not be extended, the Firm has placed significant weighting on its adverse scenarios. These scenarios incorporate more punitive macroeconomic factors than the central case assumptions, resulting in weighted average U.S. unemployment rates remaining elevated throughout 2021 and 2022, ending the fourth quarter of 2022 at approximately 6%, and in U.S. GDP ending 2022 approximately 0.9% higher than fourth quarter 2019 actual pre-pandemic levels. The Firm's central case assumptions reflected U.S. unemployment rates and U.S. real GDP as follows: Assumptions at January 1, 2020 2Q20 4Q20(b) 2Q21 U.S. unemployment rate (a) Cumulative change in U.S. real GDP from 12/31/2019 3.7% 3.8% 4.0% 0.9% 1.7% 2.4% Assumptions at December 31, 2020 2Q21 4Q21 2Q22 U.S. unemployment rate Cumulative change in U.S. real GDP from 12/31/2019 (a) 6.8% 5.7% 5.1% (1.9)% As of December 31, 2020, the Firm's central case reflected U.S. unemployment rates of approximately 7% through the second quarter of 2021 and remaining above 5% until the second half of 2022. This compared with relatively low levels of unemployment of approximately 4% throughout 2020 and 2021 in the Firm's January 1, 2020 central case. Further, while the Firm's January 1, 2020 central case U.S. GDP forecast reflected a 1.7% expansion in 2020, actual U.S. GDP contracted approximately 2.5% in 2020. As of December 31, 2020, the Firm's central case assumptions reflect a return to pre-pandemic GDP levels in the fourth quarter of 2021. Discussion of changes in the allowance during 2020 The increase in the allowance for loan losses and lending- related commitments was primarily driven by an increase in the provision for credit losses, reflecting the deterioration in and uncertainty around the future macroeconomic environment as a result of the impact of the COVID-19 pandemic. Notes to consolidated financial statements 251 474 $ 30,417 392,967 474 $ 423,384 $ $ 469 $ 469 26,502 0.6% 374,996 30,417 $ $ 393,441 $ 423,858 $ 26,502 $ $ 375,465 $ 401,498 401,967 JPMorgan Chase & Co./2020 Form 10-K $ Other Investment financial securities assets 2.0% Subsequent changes to this forecast and related estimates will be reflected in the provision for credit losses in future periods. Significant Firm-sponsored variable interest entities Credit card securitizations CCB's Card business may securitize originated credit card loans, primarily through the Chase Issuance Trust (the “Trust”). The Firm's continuing involvement in credit card securitizations includes servicing the receivables, retaining an undivided seller's interest in the receivables, retaining certain senior and subordinated securities and maintaining escrow accounts. The Firm consolidates the assets and liabilities of its sponsored credit card trusts as it is considered to be the primary beneficiary of these securitization trusts based on the Firm's ability to direct the activities of these VIES through its servicing responsibilities and other duties, including making decisions as to the receivables that are transferred into those trusts and as to any related modifications and workouts. Additionally, the nature and extent of the Firm's other continuing involvement with the trusts, as indicated above, obligates the Firm to absorb JPMorgan Chase & Co./2020 Form 10-K losses and gives the Firm the right to receive certain benefits from these VIES that could potentially be significant. The underlying securitized credit card receivables and other assets of the securitization trusts are available only for payment of the beneficial interests issued by the securitization trusts; they are not available to pay the Firm's other obligations or the claims of the Firm's creditors. The agreements with the credit card securitization trusts require the Firm to maintain a minimum undivided interest in the credit card trusts (generally 5%). As of December 31, 2020 and 2019, the Firm held undivided interests in Firm-sponsored credit card securitization trusts of $5.4 billion and $5.3 billion, respectively. The Firm maintained an average undivided interest in principal receivables owned by those trusts of approximately 39% and 50% for the years ended December 31, 2020 and 253 Notes to consolidated financial statements 2019. The Firm did not retain any senior securities and retained $1.5 billion and $3.0 billion of subordinated securities in certain of its credit card securitization trusts as of December 31, 2020 and 2019, respectively. The Firm's undivided interests in the credit card trusts and securities retained are eliminated in consolidation. Municipal bond vehicles or tender option bond ("TOB") trusts allow institutions to finance their municipal bond investments at short-term rates. In a typical TOB transaction, the trust purchases highly rated municipal bond(s) of a single issuer and funds the purchase by issuing two types of securities: (1) puttable floating-rate certificates ("floaters") and (2) inverse floating-rate residual interests ("residuals"). The floaters are typically purchased by money market funds or other short-term investors and may be tendered, with requisite notice, to the TOB trust. The residuals are retained by the investor seeking to finance its municipal bond investment. TOB transactions where the residual is held by a third-party investor are typically known as customer TOB trusts, and non-customer TOB trusts are transactions where the Residual is retained by the Firm. Customer TOB trusts are sponsored by a third party; refer to page 258 of this Note for further information. The Firm serves as sponsor for all non-customer TOB transactions. The Firm may provide various services to a TOB trust, including remarketing agent, liquidity or tender option provider, and/or sponsor. J.P. Morgan Securities LLC may serve as a remarketing agent on the floaters for TOB trusts. The remarketing agent is responsible for establishing the periodic variable rate on the floaters, conducting the initial placement and remarketing tendered floaters. The remarketing agent may, but is not obligated to, make markets in floaters. Floaters held by the Firm were not material during 2020 and 2019. JPMorgan Chase Bank, N.A. or J.P. Morgan Securities LLC often serves as the sole liquidity or tender option provider for the TOB trusts. The liquidity provider's obligation to Municipal bond vehicles Deal-specific liquidity facilities, program-wide liquidity and credit enhancement provided by the Firm have been eliminated in consolidation. The Firm or the Firm- administered multi-seller conduits provide lending-related commitments to certain clients of the Firm-administered multi-seller conduits. The unfunded commitments were $12.2 billion and $8.9 billion at December 31, 2020 and 2019, respectively, and are reported as off-balance sheet lending-related commitments in other unfunded commitments to extend credit. Refer to Note 28 for more information on off-balance sheet lending-related commitments. In the normal course of business, JPMorgan Chase makes markets in and invests in commercial paper issued by the Firm-administered multi-seller conduits. The Firm held $13.5 billion and $16.3 billion of the commercial paper issued by the Firm-administered multi-seller conduits at December 31, 2020 and 2019, respectively, which have been eliminated in consolidation. The Firm's investments reflect the Firm's funding needs and capacity and were not driven by market illiquidity. Other than the amounts required to be held pursuant to credit risk retention rules, the Firm is not obligated under any agreement to purchase the commercial paper issued by the Firm-administered multi-seller conduits. To ensure timely repayment of the commercial paper, and to provide the conduits with funding to provide financing to customers in the event that the conduits do not obtain funding in the commercial paper market, each asset pool financed by the conduits has a minimum 100% deal- specific liquidity facility associated with it provided by JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. also provides the multi-seller conduit vehicles with uncommitted program-wide liquidity facilities and program-wide credit enhancement in the form of standby letters of credit. The amount of program-wide credit enhancement required is based upon commercial paper issuance and approximates 10% of the outstanding balance of commercial paper. The Firm consolidates its Firm-administered multi-seller conduits, as the Firm has both the power to direct the significant activities of the conduits and a potentially significant economic interest in the conduits. As administrative agent and in its role in structuring transactions, the Firm makes decisions regarding asset types and credit quality, and manages the commercial paper funding needs of the conduits. The Firm's interests that could potentially be significant to the VIES include the fees received as administrative agent and liquidity and program-wide credit enhancement provider, as well as the potential exposure created by the liquidity and credit enhancement facilities provided to the conduits. Refer to page 257 of this Note for further information on consolidated VIE assets and liabilities. Multi-seller conduit entities are separate bankruptcy remote entities that provide secured financing, collateralized by pools of receivables and other financial assets, to customers of the Firm. The conduits fund their financing facilities through the issuance of highly rated commercial paper. The primary source of repayment of the commercial paper is the cash flows from the pools of assets. In most instances, the assets are structured with deal- specific credit enhancements provided to the conduits by the customers (i.e., sellers) or other third parties. Deal- specific credit enhancements are generally structured to cover a multiple of historical losses expected on the pool of assets, and are typically in the form of overcollateralization provided by the seller. The deal-specific credit enhancements mitigate the Firm's potential losses on its agreements with the conduits. Multi-seller conduits As of December 31, 2020 and 2019, the Firm did not consolidate any U.S. GSE and government agency re- securitization VIES or any Firm-sponsored private-label re- securitization VIES. 2,928 2019 2,631 $ $ In addition, CIB also invests in and provides financing and other services to VIES sponsored by third parties. Refer to page 258 of this Note for more information on the VIES sponsored by third parties. Corporate: Corporate is involved with entities that may meet the definition of VIES; however these entities are generally subject to specialized investment company accounting, which does not require the consolidation of investments, including VIES. In addition, Treasury and CIO invest in securities generally issued by third parties which may meet the definition of VIES (e.g., issuers of asset-backed securities). In general, the Firm does not have the power to direct the significant activities of these entities and therefore does not consolidate these entities. Refer to Note 10 for further information on the Firm's investment securities portfolio. Commercial Banking: CB provides financing and lending-related services to a wide spectrum of clients, including certain third-party-sponsored entities that may meet the definition of a VIE. CB does not control the activities of these entities and does not consolidate these entities. CB's maximum loss exposure, regardless of whether the entity is a VIE, is generally limited to loans and lending-related commitments which are reported and disclosed in the same manner as any other third- party transaction. Asset & Wealth Management: AWM sponsors and manages certain funds that are deemed VIES. As asset manager of the funds, AWM earns a fee based on assets managed; the fee varies with each fund's investment objective and is competitively priced. For fund entities that qualify as VIES, AWM's interests are, in certain cases, considered to be significant variable interests that result in consolidation of the financial results of these entities. 252 JPMorgan Chase & Co./2020 Form 10-K Note 14 - Variable interest entities Refer to Note 1 on page 167 for a further description of JPMorgan Chase's accounting policies regarding consolidation of VIES. The following table summarizes the most significant types of Firm-sponsored VIES by business segment. The Firm considers a "sponsored" VIE to include any entity where: (1) JPMorgan Chase is the primary beneficiary of the structure; (2) the VIE is used by JPMorgan Chase to securitize Firm assets; (3) the VIE issues financial instruments with the JPMorgan Chase name; or (4) the entity is a JPMorgan Chase-administered asset-backed commercial paper conduit. Transaction Type Activity Securitization of originated credit card receivables Servicing and securitization of both originated and purchased residential mortgages Line of Business Credit card securitization trusts CCB Mortgage securitization trusts Mortgage and other securitization trusts (a) Reflects quarterly average of forecasted U.S. unemployment rate. (b) 4Q20 actual U.S. unemployment rate (quarterly average) was 6.8%. 4Q20 actual cumulative change in U.S. real GDP from 4Q19 was (2.5%). Securitization of both originated and purchased residential and commercial mortgages, and other consumer loans 253-254 254-256 254-256 CIB Multi-seller conduits Municipal bond vehicles Assist clients in accessing the financial markets in a cost-efficient manner and structures transactions to meet investor needs Financing of municipal bond investments 256 256-257 The Firm's other business segments are also involved with VIES (both third-party and Firm-sponsored), but to a lesser extent, as follows: 2020 Form 10-K page references Total interests held by JPMorgan Chase 1,367 2,035 448.0 1.8 522.0 521.0 2.0 3.0 (a) Includes excess MSRS transferred to agency-sponsored trusts in exchange for stripped mortgage backed securities ("SMBS"). In each transaction, a portion of the SMBS was acquired by third parties at the transaction date; the Firm acquired the remaining balance of those SMBS as trading securities. (b) Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments. (c) Represents changes in prepayments other than those attributable to changes in market interest rates. (d) Represents amounts the Firm pays as the servicer (e.g., scheduled principal and interest, taxes and insurance), which will generally be reimbursed within a short period of time after the advance from future cash flows from the trust or the underlying loans. The Firm's credit risk associated with these servicer advances is minimal because reimbursement of the advances is typically senior to all cash payments to investors. In addition, the Firm maintains the right to stop payment to investors if the collateral is insufficient to cover the advance. However, certain of these servicer advances may not be recoverable if they were not made in accordance with applicable rules and agreements. (e) The decrease in projected cash flows was largely related to default servicing assumption updates. JPMorgan Chase & Co./2020 Form 10-K 263 Notes to consolidated financial statements The following table presents the components of mortgage fees and related income (including the impact of MSR risk management activities) for the years ended December 31, 2020, 2019 and 2018. Year ended December 31, (in millions) CCB mortgage fees and related income Net production revenue Net mortgage servicing revenue: 2020 2019 2018 $ 2,629 $ 1,618 $ 268 The table below outlines the key economic assumptions used to determine the fair value of the Firm's MSRs at December 31, 2020 and 2019, and outlines the sensitivities of those fair values to immediate adverse changes in those assumptions, as defined below. Servicer advances, net of an allowance for uncollectible amounts, at December 31, (in billions)(d) December 31, Third-party mortgage loans serviced at December 31, (in billions) 230 15 Discount rates Prepayment model changes and other (c) 199 153 24 (117) (107) (109) Total changes in valuation due to other inputs and assumptions 28 (287) (70) Total changes in valuation due to inputs and assumptions (1,540) (1,180) 230 Fair value at December 31, $ Change in unrealized gains/(losses) included in income related to MSRs held at December 31, Contractual service fees, late fees and other ancillary fees included in income $ 3,276 $ 4,699 $ (1,540) $ (1,180) $ 1,325 1,639 6,130 1,778 (in millions, except rates) Weighted-average prepayment speed assumption (constant prepayment rate) Impact on fair value of 10% adverse change Impact on fair value of 20% adverse change Weighted-average option adjusted spread (a) Impact on fair value of 100 basis points adverse change 2020 (1,568) (893) 300 Other changes in MSR asset fair value due to other inputs and assumptions in model (b) 28 (287) (70) Change in derivative fair value and other 1,522 1,015 (341) Total risk management (18) (165) (111) Total net mortgage servicing revenue 450 417 984 Total CCB mortgage fees and related income 3,079 and other (a) due to market interest rates Changes in MSR asset fair value Risk management: 2019 14.90 % $ (206) 11.67 % $ (200) (392) 7.19 % (384) 7.93 % $ (134) $ (169) Impact on fair value of 200 basis points adverse change (258) 1,252 (326) Loan servicing revenue 1,533 1,835 Changes in MSR asset fair value due to collection/realization of expected cash flows (899) Total operating revenue 468 (951) 582 (740) 1,095 Operating revenue: Total 374,514 266 $ 33,812 $ 44,127 50,523 50,840 Total Non-U.S. offices U.S. offices 2019 2020 $ 84,335 $ 94,967 December 31, (in millions) At December 31, 2020 and 2019, time deposits in denominations of $250,000 or more were as follows. (a) Includes structured notes classified as deposits for which the fair value option has been elected. Refer to Note 3 for further discussion. Total deposits Total deposits in non-U.S. offices (a) $1,438 at fair value)" JPMorgan Chase & Co./2020 Form 10-K At December 31, 2020, the maturities of interest-bearing time deposits were as follows. December 31, 2020 (in millions) 210 2024 266 7 259 2023 $ 92,927 1,626 $ 48,142 175 1,451 2022 $ 44,785 2021 Total Non-U.S. U.S. $1,562,431 36 $ 2,144,257 (333) U.S. offices December 31, (in millions) At December 31, 2020 and 2019, noninterest-bearing and interest-bearing deposits were as follows. Note 17 - Deposits Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation and amortization. JPMorgan Chase computes depreciation using the straight-line method over the estimated useful life of an asset. For leasehold improvements, the Firm uses the straight-line method computed over the lesser of the remainder of the lease term, or estimated useful life of the improvements. JPMorgan Chase capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software's expected useful life and reviewed for impairment on an ongoing basis. Note 16-Premises and equipment 2020 JPMorgan Chase & Co./2020 Form 10-K (a) Includes the impact of operational risk and regulatory capital. Changes in fair value based on variations in assumptions generally cannot be easily extrapolated, because the relationship of the change in the assumptions to the change in fair value are often highly interrelated and may not be linear. In this table, the effect that a change in a particular assumption may have on the fair value is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another, which would either magnify or counteract the impact of the initial change. (a) Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments. (b) Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g., cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g., changes in prepayments due to changes in home prices). $ 1,254 $ 3,091 $ 2,036 Mortgage fees and related income 2 264 2019 Noninterest-bearing (included $9,873 and $22,637 at fair value) (a) 270,521 351,079 Interest-bearing (included $558 and 20,087 23,435 Noninterest-bearing (included $1,486 and $1,980 at fair value) (a) Non-U.S. offices Total deposits in U.S. offices (a) 876,156 1,271,823 1,769,743 1,197,032 Interest-bearing (included $2,567 and $2,534 at fair value)" $ 395,667 $ 572,711 290,608 246 2025 197 2021 Year ended December 31, (in millions) The following table presents future payments under operating leases as of December 31, 2020: 1,873 1,928 $ $ 2022 (184) Sublease rental income Net rental expense 2,057 2,094 $ $ Gross rental expense 2019 (166) 2023 2024 2025 In addition to the table above, as of December 31, 2020, the Firm had additional future operating lease commitments of $1.2 billion that were signed but had not yet commenced. These operating leases will commence between 2021 and 2023 with lease terms up to 25 years. 8,508 $ (1,475) 9,983 3,602 947 1,123 1,270 1,435 $ 1,606 All other Less: Imputed interest Total future minimum lease payments After 2025 2020 $ 1,350 $ 1,413 $ 1,626 $ 1,572 8.8 3.68 % At December 31, 2020, JPMorgan Chase and its subsidiaries were obligated under a number of noncancelable leases, predominantly operating leases for premises and equipment used primarily for business purposes. These leases generally have terms of 20 years or less, determined based on the contractual maturity of the lease, and include periods covered by options to extend or terminate the lease when the Firm is reasonably certain that it will exercise those options. All leases with lease terms greater than twelve months are reported as a lease liability with a corresponding right-of-use ("ROU”) asset. None of these lease agreements impose restrictions on the Firm's ability to pay dividends, engage in debt or equity financing transactions or enter into further lease agreements. Certain of these leases contain escalation clauses that will increase rental payments based on maintenance, utility and tax increases, which are non-lease components. The Firm elected not to separate lease and non-lease components of a contract for its real estate leases. As such, real estate lease payments represent payments on both lease and non-lease components. Operating lease liabilities and ROU assets are recognized at the lease commencement date based on the present value of the future minimum lease payments over the lease term. The future lease payments are discounted at a rate that represents the Firm's collateralized borrowing rate for financing instruments of a similar term and are included in accounts payable and other liabilities. The operating lease ROU asset, included in premises and equipment, also includes any lease prepayments made, plus initial direct costs incurred, less any lease incentives received. Rental expense associated with operating leases is recognized on a straight-line basis over the lease term, and generally included in occupancy expense in the Consolidated statements of income. Firm as lessee Note 18 - Leases Notes to consolidated financial statements 265 $ 96,644 $ 49,291 $ 47,353 Total 749 298 451 After 5 years 830 633 The following tables provide information related to the Firm's operating leases: JPMorgan Chase & Co./2020 Form 10-K December 31, Lease liabilities 8.7 3.48 % 8,505 8,508 $ 8,190 $ 8,006 2019 2020 Rental expense Year ended December 31, (in millions) Right-of-use assets obtained in exchange for operating lease obligations Supplemental non-cash information Cash paid for amounts included in the measurement of lease liabilities - operating cash flows Supplemental cash flow information Weighted average discount rate Weighted average remaining lease term (in years) (in millions, except where otherwise noted) Right-of-use assets (54) $ (e) The Firm enters into transactions with VIES structured by other parties. These include, for example, acting as a derivative counterparty, liquidity provider, investor, underwriter, placement agent, remarketing agent, trustee or custodian. These transactions are conducted at arm's- length, and individual credit decisions are based on the analysis of the specific VIE, taking into consideration the quality of the underlying assets. Where the Firm does not have the power to direct the activities of the VIE that most significantly impact the VIE's economic performance, or a variable interest that could potentially be significant, the Firm generally does not consolidate the VIE, but it records and reports these positions on its Consolidated balance sheets in the same manner it would record and report positions in respect of any other third-party transaction. Tax credit vehicles The Firm holds investments in unconsolidated tax credit vehicles, which are limited partnerships and similar entities that own and operate affordable housing, energy, and other projects. These entities are primarily considered VIES. A third party is typically the general partner or managing member and has control over the significant activities of the tax credit vehicles, and accordingly the Firm does not consolidate tax credit vehicles. The Firm generally invests in these partnerships as a limited partner and earns a return primarily through the receipt of tax credits allocated to the projects. The maximum loss exposure, represented by equity investments and funding commitments, was $24.9 billion and $19.1 billion, of which $8.7 billion and $5.5 billion was unfunded at December 31, 2020 and 2019, respectively. In order to reduce the risk of loss, the Firm assesses each project and withholds varying amounts of its capital investment until the project qualifies for tax credits. Refer to Note 25 for further information on affordable housing tax credits. Refer to Note 28 for more information on off-balance sheet lending-related commitments. Customer municipal bond vehicles (TOB trusts) The Firm may provide various services to customer TOB trusts, including remarketing agent, liquidity or tender option provider. In certain customer TOB transactions, the Firm, as liquidity provider, has entered into a reimbursement agreement with the Residual holder. In those transactions, upon the termination of the vehicle, the Firm has recourse to the third-party Residual holders for any shortfall. The Firm does not have any intent to protect Residual holders from potential losses on any of the underlying municipal bonds. The Firm does not consolidate customer TOB trusts, since the Firm does not have the power to make decisions that significantly impact the economic performance of the municipal bond vehicle. The Firm's maximum exposure as a liquidity provider to customer TOB trusts at December 31, 2020 and 2019, was $6.7 billion and $5.5 billion, respectively. The fair value of assets held by such VIES at December 31, 2020 and 2019 was $10.5 billion and $8.6 billion, respectively. Refer to Note 28 for more information on off-balance sheet lending- related commitments. Loan securitizations The Firm has securitized and sold a variety of loans, including residential mortgage, credit card, and commercial mortgage. The purposes of these securitization transactions were to satisfy investor demand and to generate liquidity for the Firm. For loan securitizations in which the Firm is not required to consolidate the trust, the Firm records the transfer of the loan receivable to the trust as a sale when all of the following accounting criteria for a sale are met: (1) the transferred financial assets are legally isolated from the Firm's creditors; (2) the transferee or beneficial interest holder can pledge or exchange the transferred financial assets; and (3) the Firm does not maintain effective control over the transferred financial assets (e.g., the Firm cannot repurchase the transferred assets before their maturity and it does not have the ability to unilaterally cause the holder to return the transferred assets). For loan securitizations accounted for as a sale, the Firm recognizes a gain or loss based on the difference between the value of proceeds received (including cash, beneficial interests, or servicing assets received) and the carrying value of the assets sold. Gains and losses on securitizations are reported in noninterest revenue. 258 JPMorgan Chase & Co./2020 Form 10-K Securitization activity The following table provides information related to the Firm's securitization activities for the years ended December 31, 2020, 2019 and 2018, related to assets held in Firm-sponsored securitization entities that were not consolidated by the Firm, and where sale accounting was achieved at the time of the securitization. Year ended December 31, (in millions) Principal securitized 2020 2019 2018 Residential mortgage (d) VIES sponsored by third parties Notes to consolidated financial statements 257 JPMorgan Chase & Co./2020 Form 10-K Other 66 663 2,762 64 192 2,892 855 276 130 406 $ 272 Total $ 2,633 $ 42,931 $ 881 $ 46,445 $ 17,841 $ 447 $ 18,288 (a) Includes residential and commercial mortgage securitizations. (b) Includes assets classified as cash and other assets on the Consolidated balance sheets. (c) The assets of the consolidated VIEs included in the program types above are used to settle the liabilities of those entities. The assets and liabilities include third-party assets and liabilities of consolidated VIES and exclude intercompany balances that eliminate in consolidation. (d) The interest-bearing beneficial interest liabilities issued by consolidated VIES are classified in the line item on the Consolidated balance sheets titled, "Beneficial interests issued by consolidated variable interest entities." The holders of these beneficial interests generally do not have recourse to the general credit of JPMorgan Chase. Included in beneficial interests in VIE assets are long-term beneficial interests of $5.2 billion and $6.7 billion at December 31, 2020 and 2019, respectively. Refer to Note 20 for additional information on interest-bearing long-term beneficial interests. (e) Includes liabilities classified as accounts payable and other liabilities on the Consolidated balance sheets. 272 Commercial and other 7,103 $ 6,624 Residential Commercial 287 2 319 2 Cash flows received on interests 801 239 507 237 10,218 411 (a) Excludes re-securitization transactions. (b) Predominantly includes Level 2 assets. (c) The carrying value of the loans accounted for at fair value approximated the proceeds received upon loan sale. (d) Represents prime mortgages. Excludes loan securitization activity related to U.S. GSES and government agencies. (e) Includes commercial mortgage and other consumer loans. Key assumptions used to value retained interests originated during the year are shown in the table below. Year ended December 31, 7.6 3.6 % 2020 2019 2018 301 (a) 6,449 $ 9,544 (e) (d) mortgage and other(e) Residential mortgage (d) $ 9,957 $ 9,390 $ $ 6,431 $ All cash flows during the period: (a) Proceeds received from loan sales as financial instruments (b)(c) $ 7,321 $ Servicing fees collected 211 6,865 1 $ 10,238 $ Commercial and other or (e) 10,159 Mortgage securitization entities 1,884 3 23,787 188 12,110 $ 23,977 Municipal bond vehicles 1,930 - 2 1,932 4,943 $ 10,523 1,902 2 3 $ 4,946 10,556 - Mortgage securitization entities (a) 1,694 94 1,788 210 Other 2 33 Total Firm-administered multi-seller conduits 11,962 $ perform is conditional and is limited by certain events ("Termination Events"), which include bankruptcy or failure to pay by the municipal bond issuer or credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. In addition, the liquidity provider's exposure is typically further limited by the high credit quality of the underlying municipal bonds, the excess collateralization in the vehicle, or, in certain transactions, the reimbursement agreements with the Residual holders. Consolidated VIE assets and liabilities Holders of the floaters may "put," or tender, their floaters to the TOB trust. If the remarketing agent cannot successfully remarket the floaters to another investor, the liquidity provider either provides a loan to the TOB trust for the TOB trust's purchase of the floaters, or it directly purchases the tendered floaters. TOB trusts are considered to be variable interest entities. The Firm consolidates non-customer TOB trusts because as the Residual holder, the Firm has the right to make decisions that significantly impact the economic performance of the municipal bond vehicle, and it has the right to receive benefits and bear losses that could potentially be significant to the municipal bond vehicle. The following table presents information on assets and liabilities related to VIES consolidated by the Firm as of December 31, 2020 and 2019. Assets Liabilities December 31, 2020 (in millions) 148 $ Trading assets Other (b) Total assets(c) Beneficial interests in VIE assets (d) Other(e) Total liabilities VIE program type Firm-sponsored credit card trusts $ $ Loans Residential mortgage retained interest: $ 176 37,619 $ Firm-sponsored credit card trusts $ - $ Firm-administered multi-seller conduits 1 14,986 $ 25,183 266 $ 355 Total liabilities Municipal bond vehicles 4 15,252 25,539 1,907 $ 6,461 $ 9,223 6 $ 6,467 36 9,259 1,881 1,903 1,934 $ Other(e) Beneficial interests in VIE assets" 249 427 681 $ 40,234 $ 17,578 $ 108 89 233 $ 1,902 318 (d) 89 Assets Liabilities December 31, 2019 (in millions) VIE program type Trading assets Loans Other(b) Total (c) assets 17,811 Weighted-average life (in years) 4.7 4.8 Balance at December 31, 2020 $ 47,823 2019 $ 47,471 2018 $ 47,507 1,412 13 349 3 $ 49,248 $ 47,823 (36) OtherD $ 47,471 (b) Primarily relates to foreign currency adjustments. Goodwill impairment testing The Firm's goodwill was not impaired at December 31, 2020, 2019 and 2018. Effective January 1, 2020, the Firm adopted new accounting guidance related to goodwill impairment testing. The adoption of the guidance requires recognition of an impairment loss when the estimated fair value of a reporting unit falls below its carrying value. It eliminated the requirement that an impairment loss be recognized only if the estimated implied fair value of the goodwill is below its carrying value. The goodwill impairment test is performed by comparing the current fair value of each reporting unit with its carrying value. If the fair value is in excess of the carrying value, then the reporting unit's goodwill is considered not to be impaired. If the fair value is less than the carrying value, then an impairment charge is recognized for the amount by which the reporting unit's carrying value exceeds its fair value, up to the amount of goodwill allocated to that reporting unit. The Firm uses the reporting units' allocated capital plus goodwill and other intangible assets as a proxy for the carrying values of equity for the reporting units in the goodwill impairment testing. Reporting unit equity is determined on a similar basis as the allocation of capital to the LOBS which takes into consideration a variety of factors including capital levels of similarly rated peers and applicable regulatory capital requirements. Proposed LOB capital levels are incorporated into the Firm's annual budget process, which is reviewed by the Firm's Board of Directors. Allocated capital is further reviewed periodically and updated as needed. The primary method the Firm uses to estimate the fair value of its reporting units is the income approach. This approach projects cash flows for the forecast period and uses the perpetuity growth method to calculate terminal values. These cash flows and terminal values are then discounted using an appropriate discount rate. Projections of cash flows are based on the reporting units' earnings forecasts which are reviewed with senior management of the Firm. The discount rate used for each reporting unit represents an estimate of the cost of equity for that reporting unit and is determined considering the Firm's overall estimated cost of equity (estimated using the Capital Asset Pricing Model), as adjusted for the risk characteristics specific to each reporting unit (for example, for higher levels of risk or uncertainty associated with the business or management's forecasts and assumptions). To assess the reasonableness of the discount rates used for each reporting unit, management compares the discount rate to the estimated cost of equity for publicly traded institutions with similar businesses and risk characteristics. In addition, the weighted average cost of equity (aggregating the various reporting units) is compared with the Firm's overall estimated cost of equity to ensure reasonableness. The valuations derived from the discounted cash flow analysis are then compared with market-based trading and transaction multiples for relevant competitors. Trading and transaction comparables are used as general indicators to assess the overall reasonableness of the estimated fair values, although precise conclusions generally cannot be drawn due to the differences that naturally exist between the Firm's businesses and competitor institutions. Management also takes into consideration a comparison between the aggregate fair values of the Firm's reporting units and JPMorgan Chase's market capitalization. In evaluating this comparison, management considers several factors, including (i) a control premium that would exist in a market transaction, (ii) factors related to the level of JPMorgan Chase & Co./2020 Form 10-K (a) For 2020, represents estimated goodwill associated with the acquisitions of cxLoyalty in CCB and 55ip in AWM. For 2019, represents goodwill associated with the acquisition of InstaMed. This goodwill was allocated to CIB, CB and CCB. 261 (b) Balance at beginning of period Changes during the period from: 445 1,556 260 JPMorgan Chase & Co./2020 Form 10-K Note 15 - Goodwill and Mortgage servicing rights Goodwill Goodwill is recorded upon completion of a business combination as the difference between the purchase price and the fair value of the net assets acquired, and can be adjusted up to one year from the acquisition date as more information is obtained about the fair value of assets acquired and liabilities assumed. Subsequent to initial recognition, goodwill is not amortized but is tested for impairment during the fourth quarter of each fiscal year, or more often if events or circumstances, such as adverse changes in the business climate, indicate that there may be an impairment. The goodwill associated with each business combination is allocated to the related reporting units, which are determined based on how the Firm's businesses are managed and how they are reviewed. The following table presents goodwill attributed to the business segments. December 31, (in millions) Consumer & Community Banking (a) Corporate & Investment Bank (a) Commercial Banking Business combinations (a) Asset & Wealth Management (a) Total goodwill 2020 2019 7,913 2,985 7,039 $ 31,311 $ 30,133 $30,084 7,901 7,721 2,982 2,860 6,807 6,806 $ 49,248 $47,823 $47,471 (a) In 2020, goodwill of $959 million was transferred from CCB to CIB and $51 million from AWM to CCB related to business realignments. Prior- period amounts have been revised to conform with the current presentation. Refer to Note 32 for additional information on these realignments. The following table presents changes in the carrying amount of goodwill. Year ended December 31, (in millions) 2018 532 Notes to consolidated financial statements Mortgage servicing rights 1,384 931 248 105 315 (176) (789) (636) 1,016 944 700 (899) (951) (740) Changes in valuation due to inputs and assumptions: Changes due to market interest rates and other(b) (1,568) (893) 300 Changes in valuation due to other inputs and assumptions: 610 execution risk that would exist at the Firmwide level that do not exist at the reporting unit level and (iii) short-term market volatility and other factors that do not directly affect the value of individual reporting units. Unanticipated declines in business performance, increases in credit losses, increases in capital requirements, as well as deterioration in economic or market conditions, adverse regulatory or legislative changes or increases in the estimated market cost of equity, could cause the estimated fair values of the Firm's reporting units to decline in the future, which could result in a material impairment charge to earnings in a future period related to some portion of the associated goodwill. Changes due to collection/realization of expected cash flows Disposition of MSRs (a) MSRS represent the fair value of expected future cash flows for performing servicing activities for others. The fair value considers estimated future servicing fees and ancillary revenue, offset by estimated costs to service the loans, and generally declines over time as net servicing cash flows are received, effectively amortizing the MSR asset against contractual servicing and ancillary fee income. MSRs are either purchased from third parties or recognized upon sale or securitization of mortgage loans if servicing is retained. As permitted by U.S. GAAP, the Firm has elected to account for its MSRS at fair value. The Firm treats its MSRs as a single class of servicing assets based on the availability of market inputs used to measure the fair value of its MSR asset and its treatment of MSRS as one aggregate pool for risk management purposes. The Firm estimates the fair value of MSRS using an option-adjusted spread ("OAS”) model, which projects MSR cash flows over multiple interest rate scenarios in conjunction with the Firm's prepayment model, and then discounts these cash flows at risk-adjusted rates. The model considers portfolio characteristics, contractually specified servicing fees, prepayment assumptions, delinquency rates, costs to service, late charges and other ancillary revenue, and other economic factors. The Firm compares fair value estimates and assumptions to observable market data where available, and also considers recent market activity and actual portfolio experience. 262 JPMorgan Chase & Co./2020 Form 10-K The fair value of MSRS is sensitive to changes in interest rates, including their effect on prepayment speeds. MSRs typically decrease in value when interest rates decline because declining interest rates tend to increase prepayments and therefore reduce the expected life of the net servicing cash flows that comprise the MSR asset. Conversely, securities (e.g., mortgage-backed securities), and certain derivatives (e.g., those for which the Firm receives fixed-rate interest payments) increase in value when interest rates decline. JPMorgan Chase uses combinations of derivatives and securities to manage the risk of changes in the fair value of MSRs. The intent is to offset any interest-rate related changes in the fair value of MSRs with changes in the fair value of the related risk management instruments. The following table summarizes MSR activity for the years ended December 31, 2020, 2019 and 2018. As of or for the year ended December 31, (in millions, except where otherwise noted) 2020 2019 Net additions/(Dispositions) 2018 $ 4,699 $ 6,130 $ 6,030 MSR activity: Originations of MSRs Purchase of MSRS Fair value at beginning of period Projected cash flows (e.g., cost to service) 179 30 421 $ 4,449 $ 45 $ 73 $ 9 Proceeds from loan sales as securities (a)(b) 80,186 91,422 43,671 Total proceeds received from loan sales(c) Proceeds received from loan sales as cash 1 Gains/(losses) on loan sales $ 80,231 $ 6 $ 91,495 $ 499 $ 43,680 (93) (a) Includes securities from U.S. GSES and Ginnie Mae that are generally sold shortly after receipt or retained as part of the Firm's investment securities portfolio. (b) Included in level 2 assets. (c) Excludes the value of MSRS retained upon the sale of loans. (d) Gains/(losses) on loan sales include the value of MSRs. (d)(e) (e) The carrying value of the loans accounted for at fair value approximated the proceeds received upon loan sale. 81,153 $ 92,349 $ 44,609 Carrying value of loans sold Weighted-average discount rate 8.2 % 7.4 % Weighted-average life (in years) Weighted-average discount rate Commercial mortgage retained interest: 6.9 6.4 3.0 % $ 4.1 % Loans and excess MSRS sold to U.S. government- sponsored enterprises and loans in securitization transactions pursuant to Ginnie Mae guidelines In addition to the amounts reported in the securitization activity tables above, the Firm, in the normal course of business, sells originated and purchased mortgage loans and certain originated excess MSRS on a nonrecourse basis, predominantly to U.S. GSES. These loans and excess MSRs are sold primarily for the purpose of securitization by the U.S. GSES, who provide certain guarantee provisions (e.g., credit enhancement of the loans). The Firm also sells loans into securitization transactions pursuant to Ginnie Mae guidelines; these loans are typically insured or guaranteed by another U.S. government agency. The Firm does not consolidate the securitization vehicles underlying these transactions as it is not the primary beneficiary. For a limited number of loan sales, the Firm is obligated to share a portion of the credit risk associated with the sold loans with the purchaser. Refer to Note 28 for additional information about the Firm's loan sales- and securitization- related indemnifications. Refer to Note 15 for additional information about the impact of the Firm's sale of certain excess MSRs. JPMorgan Chase & Co./2020 Form 10-K 259 Notes to consolidated financial statements The following table summarizes the activities related to loans sold to the U.S. GSES, and loans in securitization transactions pursuant to Ginnie Mae guidelines. Year ended December 31, (in millions) 2020 2019 2018 5.3 4.0 % $ Options to repurchase delinquent loans Loan delinquencies and liquidation losses Securitized loans Residential mortgage: Prime/ Alt-A & option ARMS Subprime Commercial and other Total loans securitized $ 41,265 $ 12,154 Net liquidation losses 2020 2019 92,351 $ 2,406 5,958 4,988 $ 2,449 1,813 187 $ 212 $ 579 $ 145,770 $ 143,102 $ 13,352 $ 48,734 13,490 80,878 In addition to the Firm's obligation to repurchase certain loans due to material breaches of representations and warranties as discussed in Note 28, the Firm also has the option to repurchase delinquent loans that it services for Ginnie Mae loan pools, as well as for other U.S. government agencies under certain arrangements. The Firm typically elects to repurchase delinquent loans from Ginnie Mae loan 90 days past due 2020 2019 2020 pools as it continues to service them and/or manage the foreclosure process in accordance with the applicable requirements, and such loans continue to be insured or guaranteed. When the Firm's repurchase option becomes exercisable, such loans must be reported on the Consolidated balance sheets as a loan with a corresponding liability. Refer to Note 12 for additional information. The following table presents loans the Firm repurchased or had an option to repurchase, real estate owned, and foreclosed government-guaranteed residential mortgage loans recognized on the Firm's Consolidated balance sheets as of December 31, 2020 and 2019. Substantially all of these loans and real estate are insured or guaranteed by U.S. government agencies. December 31, (in millions) Loans repurchased or option to repurchase (a) $ Real estate owned Foreclosed government-guaranteed residential mortgage loans (b) 2020 2019 2019 9 41 64 (a) Predominantly all of these amounts relate to loans that have been repurchased from Ginnie Mae loan pools. (b) Relates to voluntary repurchases of loans, which are included in accrued interest and accounts receivable. 198 The table below includes information about components of and delinquencies related to nonconsolidated securitized financial assets held in Firm-sponsored private-label securitization entities, in which the Firm has continuing involvement as of December 31, 2020 and 2019. Securitized assets As of or for the year ended December 31, (in millions) 1,413 $ 2,941 12 JPMorgan Chase & Co./2020 Form 10-K JPMorgan Chase & Co./2020 Form 10-K 2,123 Total long-term debt (b)(c)(d) $ 26,934 $ 97,268 $ 157,483 $ 281,685 (f)(g) $ 291,498 Long-term beneficial interests: Fixed rate $ Variable rate Interest rates 625 1,924 0.36-2.77% $ 1,744 650 0.00-2.39% $ $ 2,369 $ $ 2,990 $ 2,035 $ 68,301 $ 94,398 $ $ 738 $ 738 $ 693 1,297 1,297 1,430 (a) Interest rates -% -% 0.71-8.75% 0.71-8.75% 2.41-8.75% Subtotal $ $ 2,035 $ 210 0.00-3.75% 3,748 The Firm's unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm's credit ratings, financial ratios, earnings or stock price. 270 JPMorgan Chase & Co./2020 Form 10-K Note 21 - Preferred stock At December 31, 2020 and 2019, JPMorgan Chase was authorized to issue 200 million shares of preferred stock, in one or more series, with a par value of $1 per share. In the event of a liquidation or dissolution of the Firm, JPMorgan Chase's preferred stock then outstanding takes precedence over the Firm's common stock with respect to the payment of dividends and the distribution of assets. Notes to consolidated financial statements Shares (a) Carrying value (in millions) December 31, 2020 2019 2020 December 31, 2019 Contractual rate in effect at December 31, Issue date 2020 Earliest redemption date Floating annualized rate of three-month Dividend declared per share(c) Year ended December 31, LIBOR/Term JPMorgan Chase & Co. has guaranteed certain long-term debt of its subsidiaries, including structured notes. These guarantees rank on parity with the Firm's other unsecured and unsubordinated indebtedness. The amount of such guaranteed long-term debt and structured notes was $13.8 billion and $14.4 billion at December 31, 2020 and 2019, respectively. 2,784 0.00-3.75% The weighted-average contractual interest rates for total long-term debt excluding structured notes accounted for at fair value were 2.89% and 3.13% as of December 31, 2020 and 2019, respectively. In order to modify exposure to interest rate and currency exchange rate movements, JPMorgan Chase utilizes derivative instruments, primarily interest rate and cross-currency interest rate swaps, in conjunction with some of its debt issuances. The use of these instruments modifies the Firm's interest expense on the associated debt. The modified weighted-average interest rates for total long-term debt, including the effects of related derivative instruments, were 1.58% and 3.19% as of December 31, 2020 and 2019, respectively. 269 0.00-4.06% Total long-term beneficial interests (e) $ 2,549 $ 2,394 $ 210 $ 5,153 $ 6,738 (a) The interest rates shown are the range of contractual rates in effect at December 31, 2020 and 2019, respectively, including non-U.S. dollar fixed-and variable-rate issuances, which excludes the effects of the associated derivative instruments used in hedge accounting relationships, if applicable. The use of these derivative instruments modifies the Firm's exposure to the contractual interest rates disclosed in the table above. Including the effects of the hedge accounting derivatives, the range of modified rates in effect at December 31, 2020, for total long-term debt was (0.40)% to 7.28%, versus the contractual range of 0.17% to 8.75% presented in the table above. The interest rate ranges shown exclude structured notes accounted for at fair value. (b) Included long-term debt of $17.2 billion and $32.0 billion secured by assets totaling $166.4 billion and $186.1 billion at December 31, 2020 and 2019, respectively. The amount of long-term debt secured by assets does not include amounts related to hybrid instruments. (c) Included $76.8 billion and $75.7 billion of long-term debt accounted for at fair value at December 31, 2020 and 2019, respectively. (d) Included $16.1 billion and $14.0 billion of outstanding zero-coupon notes at December 31, 2020 and 2019, respectively. The aggregate principal amount of these notes at their respective maturities is $45.3 billion and $39.7 billion, respectively. The aggregate principal amount reflects the contractual principal payment at maturity, which may exceed the contractual principal payment at the Firm's next call date, if applicable. (e) Included on the Consolidated balance sheets in beneficial interests issued by consolidated VIES. Also included $41 million and $36 million accounted for at fair value at December 31, 2020 and 2019, respectively. Excluded short-term commercial paper and other short-term beneficial interests of $12.4 billion and $11.1 billion at December 31, 2020 and 2019, respectively. (f) At December 31, 2020, long-term debt in the aggregate of $151.3 billion was redeemable at the option of JPMorgan Chase, in whole or in part, prior to maturity, based on the terms specified in the respective instruments. (g) The aggregate carrying values of debt that matures in each of the five years subsequent to 2020 is $26.9 billion in 2021, $18.4 billion in 2022, $32.2 billion in 2023, $29.6 billion in 2024 and $17.1 billion in 2025. (h) Prior-period amounts have been revised to conform with the current presentation. JPMorgan Chase & Co./2020 Form 10-K Notes to consolidated financial statements 19,213 $ 32,959 2.96-8.00% 3.38-8.00% Subtotal $ 10,805 $ 64,309 $ 136,235 $ 211,349 $ 194,977 Subsidiaries Federal Home Loan Banks advances: Fixed rate $ 7 $ 45 $ 71 $ 123 $ 2.96-8.00% 135 3.38-7.75% Interest rates $ 114,296 $ 173,508 $ 8,353 0.17-6.40% 18,577 161,198 18,615 0.17-6.40% 0.15-6.40% Subordinated debt: Fixed rate $ $ 5,678 $ Variable rate 13,577 9 $ 19,255 $ 15,155 9 9 (a) -% Variable rate 3,000 11,000 $ 19,597 38,111 1.00-7.28% 45,861 1.00-9.43% $ $ 309 $ 305 (a) Junior subordinated debt: Fixed rate Variable rate Interest rates Subtotal $ $ - % 8.25 % - % 8.25 % 8.25 % 16,129 $ $ 15,758 $ 11,534 7,608 1.00-1.30% 7.28% 309 $ Interest rates (a) 0.57-0.60% 0.19-0.24% 4.66-7.73% 14,000 0.19-7.73% 28,500 1.67-8.31% (h) Senior debt: Fixed rate SOFR plus: $ $ Variable rate 12,055 3,157 18,448 (a) Interest rates -% Subordinated debt: Fixed rate Variable rate $ 1,067 2020 2019 2018 3,000 - 1/23/2020 4.600 LIBOR + 3.47% 4/30/2018 LIBOR + 3.47% 5.150 5/1/2023 LIBOR +3.25 6.000 8/1/2023 LIBOR + 3.30 6.750 2/1/2024 LIBOR + 3.78 6.125 4/30/2024 LIBOR + 3.33 7/1/2019 10/1/2024 5/1/2020 11/1/2022 8/1/2024 2/1/2025 $428.03 515.00 $593.23 $646.38 (g) 515.00 515.00 600.00 600.00 600.00 675.00 675.00 675.00 612.50 612.50 612.50 LIBOR + 3.32 300,000 436.85 Series HH 4.625 1,600 1,600 Series Z 200,000 200,000 2,000 2,000 Series CC 125,750 125,750 1,258 1,258 Series FF 225,000 225,000 2,250 2,250 $ 2,934 $ 2,934 4/23/2008 1,500 1,500 4/23/2013 1,500 7/29/2013 1/22/2014 3/10/2014 6/9/2014 9/23/2014 4/21/2015 10/20/2017 7/31/2019 LIBOR + 3.32% 6.100 LIBOR + 3.80% 5.000 534.09 500.00 (h) ΝΑ ΝΑ (1) 341.11 ΝΑ ΝΑ Total preferred stock 3,006,250 2,699,250 $ 30,063 $ 26,993 (a) Represented by depositary shares. (b) Fixed-to-floating rate notes convert to a floating rate at the earliest redemption date. (c) Dividends are declared quarterly. Dividends are payable quarterly on fixed-rate preferred stock. Dividends are payable semiannually on fixed-to-floating- rate preferred stock while at a fixed rate, and payable quarterly after converting to a floating rate. (d) Dividends in the amount of $111.81 per share were declared on December 1, 2018 and include dividends from the original issue date of September 21, 2018 through November 30, 2018. (e) Dividends in the amount of $211.67 per share were declared on April 12,2019 and include dividends from the original issue date of January 24, 2019 through May 31, 2019. Dividends in the amount of $150.00 per share were declared thereafter on July 10, 2019 and October 9, 2019. (f) No dividends were declared for Series GG from the original issue date of November 7, 2019 through December 31, 2019. (g) The dividend rate for Series I preferred stock became floating and payable quarterly starting on April 30, 2018; prior to which the dividend rate was fixed at 7.90% or $395.00 per share payable semi annually. (h) The dividend rate for Series V preferred stock became floating and payable quarterly starting on July 1, 2019; prior to which the dividend rate was fixed at 5% or $250.00 per share payable semi annually. The Firm declared a dividend of $144.11 and $139.98 per share on outstanding Series V preferred stock on August 15, 2019 and November 15, 2019, respectively. (i) Prior to May 1, 2020, the dividend rate was fixed at 5.3%. (j) Dividends in the amount of $126.39 per share were declared on September 9, 2019 and include dividends from the original issue date of July 31, 2019 through October 31, 2019. Dividends in the amount of $125.00 per share were declared thereafter on December 10, 2019. (k) Dividends in the amount of $125.22 per share were declared on March 13, 2020 and include dividends from the original issue date of January 23, 2020 through April 30, 2020. Dividends in the amount of $115.00 per share were declared quarterly thereafter. (I) Dividends in the amount of $141.11 per share were declared on May 15, 2020 and include dividends from the original issue date of February 24, 2020 through June 30, 2020. Dividends in the amount of $100.00 per share were declared quarterly thereafter. 470.22 (k) ΝΑ 251.39 LIBOR + 3.33 610.00 610.00 610.00 (i) LIBOR + 3.80 453.52 530.00 530.00 LIBOR + 2.58 160,000 462.50 462.50 (j) Series II 150,000 1,500 2/24/2020 4.000 4/1/2025 SOFR + 3.38 SOFR + 3.125 SOFR + 2.745 500.00 462.50 49,987 8,644 0.50-4.50% 160,000 2,500 3/1/2020 NA 153.13 612.52 612.52 Series AA 142,500 142,500 1,425 1,425 6/4/2015 6.100 9/1/2020 ΝΑ 610.00 610.00 610.00 Series BB 115,000 115,000 1,150 1,150 7/29/2015 6.150 2/12/2015 9/1/2020 1,430 Series Y Fixed-rate: Series P -- $ - $ - 2/5/2013 - % 3/1/2018 ΝΑ $- $545.00 $545.00 Series T 1/30/2014 3/1/2019 ΝΑ 167.50 670.00 Series W 6/23/2014 9/1/2019 NA 472.50 630.00 143,000 ΝΑ 615.00 615.00 NA Fixed-to-floating-rate: Series I Series Q Series R 293,375 293,375 150,000 150,000 150,000 150,000 1,500 Series S 200,000 200,000 2,000 Series U 100,000 100,000 1,000 2,000 1,000 Series V 250,000 250,000 2,500 NA 506.67 ΝΑ (f) 615.00 (d) Series DD 169,625 Series EE 185,000 Series GG 90,000 169,625 185,000 1,696 1,850 90,000 900 1,696 9/21/2018 1,850 1/24/2019 900 11/7/2019 5.750 Series X 12/1/2023 575.00 575.00 111.81 (e) 6.000 4.750 3/1/2024 12/1/2024 ΝΑ 600.00 511.67 ΝΑ NA 1.33-4.63% (a) Interest rates" (1,132) $ $ (112) $ 2,383 (473) $ $ 8,180 (b) Balance at December 31, 2020 6,417 (491) 212 2,320 1,569 $ (369) $ (1,344) $ 63 (131) $ 19 $ (707) 234 $ $ (860) 7,986 $ (2,160) $ (2,825) $ 665 $ 4,025 $ (974) $ 3,051 $ (1,495) $ 4,733 $ 6,228 Unrealized gains/(losses) on investment securities: Net unrealized gains/(losses) arising during the period Reclassification adjustment for realized (gains)/losses included in net income (a) After-tax Tax effect Pre-tax effect After-tax effect After-tax Pre-tax Pre-tax Year ended December 31, (in millions) 2018 2019 Tax 2020 Tax The following table presents the pre-tax and after-tax changes in the components of OCI. Notes to consolidated financial statements JPMorgan Chase & Co./2020 Form 10-K 275 (a) Represents the adjustment to AOCI as a result of the accounting standards adopted in the first quarter of 2018. Refer to Note 1 for additional information. (b) Includes after-tax net unamortized unrealized gains of $3.3 billion related to AFS securities that have been transferred to HTM. Refer to Note 10 for further information. $ $ 4,057 4,123 Net change Balance at December 31, 2019 (79) (414) 16 (54) (277) 20 896 (1,858) Net change changes in accounting principles (a) (119) $ (368) $ (1,521) $ 76 $ $ (470) $ $ 2,164 Cumulative effect of 88 (107) (201) (373) 3,076 (965) 964 172 30 20 2,855 Net change (1,507) $ (802) 5,426 596 (2,308) $ (109) (161) $ $ $ (727) $ 1,202 Balance at December 31, 2018 (1,476) 1,043 $ Balance at December 31, 2017 192 (1,303) (258) (14) 4 (18) 78 (25) 103 (433) 137 (570) Reclassification adjustment for realized (gains)/losses included in net income(d) (187) 58 (245) 94 (28) 122 2,753 (870) 3,623 Net unrealized gains/(losses) arising during the period Cash flow hedges: 3,053 (107) (733) 2,320 (53) 276 (d) The pre-tax amounts are primarily recorded in noninterest revenue, net interest income and compensation expense in the Consolidated statements of income. (c) Represents changes in fair value of cross-currency swaps attributable to changes in cross-currency basis spreads, which are excluded from the assessment of hedge effectiveness and recorded in other comprehensive income. The initial cost of cross-currency basis spreads is recognized in earnings as part of the accrual of interest on the cross-currency swap. DVA on fair value option elected liabilities, net change: $ (648) $ 157 $ (491) Total other comprehensive income/(loss) $ 8,066 $ (1,649) $ 6,417 $ 3,921 $ (845) $ 3,076 $ (1,761) $ 285 (a) The pre-tax amount is reported in Investment securities gains/(losses) in the Consolidated statements of income. (b) Reclassifications of pre-tax realized gains/(losses) on translation adjustments and related hedges are reported in other income/expense in the Consolidated statements of income. During the year ended December 31, 2020, the Firm reclassified a net pre-tax gain of $6 million to other income related to the liquidation of legal entities, $3 million related to net investment hedge gains and $3 million related to cumulative translation adjustments. During the year ended December 31, 2019, the Firm reclassified net pre-tax gains of $7 million to other income and $1 million to other expense, respectively. These amounts, which related to the liquidation of certain legal entities, are comprised of $18 million related to net investment hedge gains and $10 million related to cumulative translation adjustments. During the year ended December 31, 2018, the Firm reclassified a net pre-tax loss of $168 million to other expense related to the liquidation of certain legal entities, $17 million related to net investment hedge losses and $151 million related to cumulative translation adjustments. $ (1,476) $ (1,264) $ 299 $ (965) $1,364 $ (321) $1,043 Defined benefit pension and OPEB plans, net change: Net change (373) 77 (450) 964 (193) 1,157 212 (2) 214 (201) 62 (263) 172 225 33 (140) 30 33 (49) 1,304 (103) 1,407 Fair value hedges, net change(c): Net change Hedges Translation Translation adjustments (b): Net change (1,858) 572 302 (93) 395 (2,430) (196) 2,855 (912) 3,767 4,123 62 (16) (1,078) 156 (922) (9) 39 19 (6) 25 20 (138) 158 20 23 (610) (3) 238 (4) 942 (294) 1,236 36 (10) 46 341 (1,070) (1,411) 234 271 Accumulated other comprehensive income/(loss) Defined benefit pension and OPEB plans depreciation Accumulated depreciation $ 21,155 $ 23,587 6,388 6,121 The following table presents the Firm's operating lease income and the related depreciation expense on the Consolidated statements of income: Year ended December 31, (in millions) 2020 2019 2018 Operating lease income $ 5,539 $ 5,455 $ 4,540 Depreciation expense 4,257 4,157 3,522 The following table presents future receipts under operating leases as of December 31, 2020: operating leases, net of accumulated Year ended December 31, (in millions) 2019 Carrying value of assets subject to 2020 Year ended December 31, (in millions) Total number of shares of common stock repurchased The following table sets forth the Firm's repurchases of common stock for the years ended December 31, 2020, 2019 and 2018. There were no Warrants repurchased during 2018. Common shares issued (reissuances from treasury) by JPMorgan Chase during the years ended December 31, 2020, 2019 and 2018 were as follows. At December 31, 2020 and 2019, JPMorgan Chase was authorized to issue 9.0 billion shares of common stock with a par value of $1 per share. Note 22 - Common stock JPMorgan Chase & Co./2020 Form 10-K 272 Each series of the Firm's preferred stock may be redeemed on any dividend payment date on or after the earliest redemption date for that series. All outstanding preferred stock series except Series I may also be redeemed following a "capital treatment event," as described in the terms of each series. Any redemption of the Firm's preferred stock is subject to non-objection from the Board of Governors of the Federal Reserve System (the "Federal Reserve"). Redemption rights On September 1, 2019, the Firm redeemed all $880 million of its 6.30% non-cumulative preferred stock, Series W. On March 1, 2019, the Firm redeemed all $925 million of its 6.70% non-cumulative preferred stock, Series T. On October 30, 2019, the Firm redeemed $1.37 billion of its fixed-to-floating rate non-cumulative perpetual preferred stock, Series I. On March 1, 2020, the Firm redeemed all $1.43 billion of its 6.125% non-cumulative preferred stock, Series Y. On December 1, 2019, the Firm redeemed all $900 million of its 5.45% non-cumulative preferred stock, Series P. Each series of preferred stock has a liquidation value and redemption price per share of $10,000, plus accrued but unpaid dividends. The aggregate liquidation value was $30.5 billion at December 31, 2020. Notes to consolidated financial statements Firm as lessor The Firm provides auto and equipment lease financing to its customers through lease arrangements with lease terms that may contain renewal, termination and/or purchase options. Generally, the Firm's lease financings are operating leases. These assets subject to operating leases are recognized in other assets on the Firm's Consolidated balance sheets and are depreciated on a straight-line basis over the lease term to reduce the asset to its estimated residual value. Depreciation expense is included in technology, communications and equipment expense in the Consolidated statements of income. The Firm's lease income is generally recognized on a straight-line basis over the lease term and is included in other income in the Consolidated statements of income. On a periodic basis, the Firm assesses leased assets for impairment, and if the carrying amount of the leased asset exceeds the undiscounted cash flows from the lease payments and the estimated residual value upon disposition of the leased asset, an impairment loss is recognized. The risk of loss on auto and equipment leased assets relating to the residual value of the leased assets is monitored through projections of the asset residual values at lease origination and periodic review of residual values, and is mitigated through arrangements with certain manufacturers or lessees. The following table presents the carrying value of assets subject to leases reported on the Consolidated balance sheets: December 31, (in millions) 2020 2021 $ 3,686 (a) Includes credit card rewards liability of $7.7 billion and $6.4 billion at December 31, 2020 and 2019, respectively. 268 JPMorgan Chase & Co./2020 Form 10-K Note 20 - Long-term debt JPMorgan Chase issues long-term debt denominated in various currencies, predominantly U.S. dollars, with both fixed and variable interest rates. Included in senior and subordinated debt below are various equity-linked or other indexed instruments, which the Firm has elected to measure at fair value. Changes in fair value are recorded in principal transactions revenue in the Consolidated statements of income, except for unrealized gains/(losses) due to DVA which are recorded in OCI. The following table is a summary of long-term debt carrying values (including unamortized premiums and discounts, issuance costs, valuation adjustments and fair value adjustments, where applicable) by remaining contractual maturity as of December 31, 2020. By remaining maturity at December 31, (in millions, except rates) Parent company Senior debt: Total 2019 Total 2020 Under 1 year 1-5 years After 5 years Fixed rate $ Variable rate 9,225 1,580 $ $ 232,599 $ 210,407 $ 140,291 $ 118,375 92,308 92,032 Total accounts payable and other liabilities (a) 2022 2,084 2023 613 2024 52 2025 24 After 2025 34 2019 Total future minimum lease receipts JPMorgan Chase & Co./2020 Form 10-K 267 Notes to consolidated financial statements Note 19 - Accounts payable and other liabilities Accounts payable and other liabilities consist of brokerage payables, which include payables to customers and payables related to security purchases that did not settle, as well as other accrued expenses, such as income tax payables, operating lease liabilities, credit card rewards liability, and litigation reserves. The following table details the components of accounts payable and other liabilities. December 31, (in millions) 2020 2019 Brokerage payables Other payables and liabilities $ 6,493 DVA on fair value option elected liabilities 2018 213.0 3,082.4 3,221.5 $ 27,410 $ 34,642 $ 30,709 214 202 138 30,923 27,548 34,844 1,551 $ 29,131 $ 36,431 $ 32,474 1,583 1,587 Add: Dilutive impact of SARS and employee stock options, unvested PSUs and nondividend-earning Total weighted-average basic shares outstanding Net income applicable to common stockholders Diluted earnings per share Net income per share Total weighted-average basic shares outstanding Net income applicable to common stockholders Less: Dividends and undistributed earnings allocated to participating securities Net income applicable to common equity Less: Preferred stock dividends Net income Basic earnings per share 3,396.4 2018 $ 8.89 $ 10.75 $ 9.04 3,082.4 3,221.5 3,396.4 hedges Fair value Cash flow hedges Translation adjustments, net of hedges securities on investment Year ended December 31, (in millions) Unrealized gains/(losses) AOCI includes the after-tax change in unrealized gains and losses on investment securities, foreign currency translation adjustments (including the impact of related derivatives), fair value changes of excluded components on fair value hedges, cash flow hedging activities, net loss and prior service costs/(credit) related to the Firm's defined benefit pension and OPEB plans, and fair value option-elected liabilities arising from changes in the Firm's own credit risk (DVA). Note 24 - Accumulated other comprehensive income/(loss) JPMorgan Chase & Co./2020 Form 10-K 274 3,230.4 3,414.0 8.88 $ 10.72 $ 9.00 $ Net income per share 3,087.4 shares outstanding Total weighted-average diluted 17.6 8.9 5.0 RSUS, and warrants $ 27,410 $ 34,642 $ 30,709 2019 2020 except per share amounts) 14.2 compensation plans Employee benefits and Reissuance: 4,104.9 (679.6) (181.5) (213.0) (50.0) Repurchase (829.1) (1,020.9) Treasury - balance at January 1 4,104.9 4,104.9 January 1 Total issued - balance at 2018 2019 2020 (in millions) Year ended December 31, 181.5 20.4 21.7 Warrant exercise 9.4 Year ended December 31, (in millions, The following table presents the calculation of net income applicable to common stockholders and basic and diluted EPS for the years ended December 31, 2020, 2019 and 2018. Diluted EPS incorporates the potential impact of contingently issuable shares, including awards which require future service as a condition of delivery of the underlying common stock. Diluted EPS is calculated under both the two-class and treasury stock methods, and the more dilutive amount is reported. For each of the periods presented in the table below, diluted EPS calculated under the two-class method was more dilutive. Basic earnings per share ("EPS") is calculated using the two-class method. Under the two-class method, all earnings (distributed and undistributed) are allocated to common stock and participating securities. JPMorgan Chase grants RSUS under its share-based compensation programs, predominantly all of which entitle recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to dividends paid to holders of the Firm's common stock. These unvested RSUs meet the definition of participating securities based on their respective rights to receive nonforfeitable dividends, and they are treated as a separate class of securities in computing basic EPS. Participating securities are not included as incremental shares in computing diluted EPS; refer to Note 9 for additional information. Note 23 - Earnings per share Notes to consolidated financial statements JPMorgan Chase & Co./2020 Form 10-K 273 As of December 31, 2020, approximately 62.1 million shares of common stock were reserved for issuance under various employee incentive, compensation, option and stock purchase plans, and directors' compensation plans. The authorization to repurchase common shares is utilized at management's discretion, and the timing of purchases and the exact amount of common shares that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm's capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The repurchase program does not include specific price targets or timetables; may be suspended by management at any time; and may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 plans, which are written trading plans that the Firm may enter into from time to time under Rule 10b5-1 of the Securities Exchange Act of 1934 and which allow the Firm to repurchase its common shares during periods when it may otherwise not be repurchasing common shares -for example, during internal trading blackout periods. 50.0 $ 6,397 $24,121 $19,983 There were no warrants to purchase shares of common stock ("Warrants") outstanding at December 31, 2020 and December 31, 2019 as any Warrants that were not exercised on or before October 29, 2018 have expired. On March 15, 2020, in response to the economic disruptions caused by the COVID-19 pandemic, the Firm temporarily suspended repurchases of its common stock. Subsequently, the Federal Reserve directed all large banks, including the Firm, to discontinue net share repurchases through the end of 2020. On December 18, 2020, the Federal Reserve announced that all large banks, including the Firm, could resume share repurchases commencing in the first quarter of 2021, subject to certain restrictions. The Firm's Board of Directors has authorized a new common share repurchase program for up to $30 billion. (1,055.5) (1,020.9) (829.1) 3,049.4 3,084.0 3,275.8 Outstanding at December 31 Total treasury - balance at December 31 Total reissuance 0.9 32.0 21.2 0.8 1.2 15.4 Employee stock purchase plans Aggregate purchase price of common stock repurchases The following is a summary of JPMorgan Chase's non-cumulative preferred stock outstanding as of December 31, 2020 and 2019. JPMorgan Chase & Co./2020 Form 10-K Mortgage servicing rights, net of (93) (671) 220 455 (3,981) U.S. state and local Total deferred income tax expense/(benefit) Total income tax expense 949 1,721 $ 6,276 $ 8,114 $ 8,290 Total income tax expense includes $72 million, $1.1 billion and $54 million of tax benefits recorded in 2020, 2019, and 2018, respectively, resulting from the resolution of tax audits. Tax effect of items recorded in stockholders' equity The preceding table does not reflect the tax effect of certain items that are recorded each period directly in stockholders' equity. The tax effect of all items recorded directly to stockholders' equity resulted in a decrease of $827 million and $862 million in 2020 and 2019, respectively, and an increase of $172 million in 2018. Results from Non-U.S. earnings The following table presents the U.S. and non-U.S. components of income before income tax expense. Year ended December 31, (in millions) 2.5 3.5 20 (1.6) (126) 1,359 Current income tax expense/(benefit) U.S. federal $ 5,759 $ 3,284 $ 2,854 2,705 2,103 2,077 U.S. state and local 1,793 1,778 1,638 Total current income tax expense/ (benefit) 10,257 7,165 6,569 Deferred income tax expense/(benefit) U.S. federal (3,184) 709 Non-U.S. (in millions) (1.4) U.S. 2018 $26,904 8,503 $35,407 $36,670 7,875 $33,052 7,712 $44,545 $40,764 (a) Represents changes in the estimates related to the remeasurement of certain deferred taxes and the deemed repatriation tax on non-U.S. earnings under SEC Staff Accounting Bulletin No. 118 which was completed in 2018. (a) For purposes of this table, non-U.S. income is defined as income generated from operations located outside the U.S. The Firm will recognize any U.S. income tax expense it may incur on global intangible low tax income as income tax expense in the period in which the tax is incurred. JPMorgan Chase & Co./2020 Form 10-K 277 Notes to consolidated financial statements Affordable housing tax credits The Firm recognized $1.5 billion of tax credits and other tax benefits associated with investments in affordable housing projects within income tax expense for each of the three years ended 2020, 2019 and 2018. The amount of amortization of such investments reported in income tax expense was $1.2 billion, $1.1 billion and $1.2 billion, respectively. The carrying value of these investments, which are reported in other assets on the Firm's Consolidated balance sheets, was $9.7 billion and $8.6 billion at December 31, 2020 and 2019, respectively. The amount of commitments related to these investments, which are reported in accounts payable and other liabilities on the Firm's Consolidated balance sheets, was $3.8 billion and $2.8 billion at December 31, 2020 and 2019, respectively. Deferred taxes Deferred income tax expense/(benefit) results from differences between assets and liabilities measured for financial reporting purposes versus income tax return purposes. Deferred tax assets are recognized if, in management's judgment, their realizability is determined to be more likely than not. If a deferred tax asset is determined to be unrealizable, a valuation allowance is established. The significant components of deferred tax assets and liabilities are reflected in the following table. 2020 2019 2019 4.0 (1.5) 2020 18.2 % Non-U.S. (a) Non-U.S. earnings 1.4 1.8 0.6 Income before income tax expense Business tax credits (6.3) (4.4) (3.5) Tax audit resolutions (2.3) (0.1) Impact of the TCJA (a) Other, net (0.7) 0.7 0.5 Effective tax rate 17.7 % 20.3 % 2018 2019 2020 (in millions, except ratios) December 31, 2020 The following tables present the risk-based and leverage-based capital metrics for JPMorgan Chase and JPMorgan Chase Bank, N.A. under both the Basel III Standardized and Basel III Advanced Approaches. As of December 31, 2020, the capital metrics are presented applying the CECL capital transition provisions. As of December 31, 2020 and 2019, JPMorgan Chase and JPMorgan Chase Bank, N.A. were well-capitalized and met all capital requirements to which each was subject. The impacts of the CECL capital transition provisions have also been incorporated into Tier 2 capital, adjusted average assets, and total leverage exposure. Refer to Note 1 for further information on the CECL accounting guidance. retained earnings and 25% of the $12.2 billion increase in the allowance for credit losses (excluding allowances on PCD loans). allowance for credit losses (excluding allowances on PCD loans). The cumulative day 2 transition amount as at December 31, 2021 that is not recognized in CET1 capital, as well as the $2.7 billion day 1 impact, will be phased into CET1 capital at 25% per year beginning January 1, 2022. The Firm has elected to apply the CECL capital transition provisions, and accordingly, for the year ended December 31, 2020, the capital metrics of the Firm exclude $5.7 billion, which is the $2.7 billion day 1 impact to Notes to consolidated financial statements 281 JPMorgan Chase & Co./2020 Form 10-K The final rule provides a uniform approach for estimating the effects of CECL compared to the legacy incurred loss model during the first two years of the transition period (the "day 2" transition amount), whereby the Firm may exclude from CET1 capital 25% of the change in the Effective January 1, 2020, the Firm adopted the Financial Instruments - Credit Losses guidance under U.S. GAAP. AS permitted under the U.S. capital rules issued by the federal banking agencies in 2019, the Firm initially elected to phase-in the January 1, 2020 ("day 1") CECL adoption impact to retained earnings of $2.7 billion to CET1 capital, at 25% per year in each of 2020 to 2023. As part of their response to the impact of the COVID-19 pandemic, on March 31, 2020, the federal banking agencies issued an interim final rule (issued as final on August 26, 2020) that provided the option to delay the effects of CECL on regulatory capital for two years, followed by a three-year transition period. Current Expected Credit Losses (f) Represents requirements for IDI subsidiaries pursuant to regulations issued under the FDIC Improvement Act. (e) Represents requirements for bank holding companies pursuant to regulations issued by the Federal Reserve. (d) Represents requirements for JPMorgan Chase's IDI subsidiaries. The CET1, Tier 1 and Total capital minimum capital ratios include a fixed capital conservation buffer requirement of 2.5% that is applicable to the IDI subsidiaries. The IDI subsidiaries are not subject to the GSIB surcharge. supplementary leverage buffer requirements of 2.0% and 3.0% for BHC and IDI, respectively. (c) Represents minimum SLR requirement of 3.0%, as well as (b) For the period ended December 31, 2019, the CET1, Tier 1, Total, Tier 1 leverage and SLR minimum capital ratios under Basel III Standardized applicable to the Firm were 10.5%, 12.0%, 14.0%, 4.0%, and 5.0%, respectively. (a) Represents the minimum capital ratios applicable to the Firm. The CET1, Tier 1 and Total capital minimum capital ratios each include a respective minimum requirement plus a GSIB surcharge of 3.5% as calculated under Method 2; plus a 3.3% SCB for Basel III Standardized ratios and a fixed 2.5% capital conservation buffer for Basel III Advanced ratios. The countercyclical buffer is currently set to 0% by the federal banking agencies. Risk-based capital metrics: Note: The table above is as defined by the regulations issued by the Federal Reserve, OCC and FDIC and to which the Firm and its IDI subsidiaries are subject. CET1 capital Total capital $ 234,235 234,237 252,045 $ 205,078 234,844 269,923 $ JPMorgan Chase Bank, N.A." JPMorgan Chase & Co. (c) JPMorgan Chase Bank, N.A. (c) Chase & Co. (c) Basel III Advanced Basel III Standardized JPMorgan December 31, 2019 Tier 1 leverage ratio Total leverage exposure (b) SLR(b) Adjusted average assets (a) Leverage-based capital metrics: Total capital ratio Tier 1 capital ratio CET1 capital ratio Risk-weighted assets Tier 1 capital 6.0 ΝΑ 6.0 Due to the inherent complexities arising from the nature of the Firm's businesses, and from conducting business and being taxed in a substantial number of jurisdictions, significant judgments and estimates are required to be made. Agreement of tax liabilities between JPMorgan Chase and the many tax jurisdictions in which the Firm files tax returns may not be finalized for several years. Thus, the Firm's final tax-related assets and liabilities may ultimately be different from those currently reported. Effective tax rate and expense The following table presents a reconciliation of the applicable statutory U.S. federal income tax rate to the effective tax rate. Effective tax rate Year ended December 31, Statutory U.S. federal tax rate Increase/(decrease) in tax rate resulting from: U.S. state and local income taxes, net of U.S. federal income tax benefit Tax-exempt income 2018 2020 2019 21.0 % 21.0 % 21.0 % The following table reflects the components of income tax expense/(benefit) included in the Consolidated statements of income. Income tax expense/(benefit) Year ended December 31, Non-U.S. JPMorgan Chase and its eligible subsidiaries file a consolidated U.S. federal income tax return. JPMorgan Chase uses the asset and liability method to provide income taxes on all transactions recorded in the Consolidated Financial Statements. This method requires that income taxes reflect the expected future tax consequences of temporary differences between the carrying amounts of assets or liabilities for book and tax purposes. Accordingly, a deferred tax asset or liability for each temporary difference is determined based on the tax rates that the Firm expects to be in effect when the underlying items of income and expense are realized. JPMorgan Chase's expense for income taxes includes the current and deferred portions of that expense. A valuation allowance is established to reduce deferred tax assets to the amount the Firm expects to realize. Note 25 - Income taxes 12.8 8.5 5.0 ΝΑ ΝΑ ΝΑ 5.0 4.0 4.0 4.0 4.0 SLR Similarly, certain non-U.S. NOL carryforwards will expire between 2026 and 2036 whereas others have an unlimited carryforward period. The FTC carryforwards will expire between 2029 and 2030, and the state and local capital loss carryforwards will expire between 2021 and 2022. Tier 1 leverage 10.5 14.0 10.5 14.8 Total capital 8.0 6.0 8.5 12.0 10.0 10.0 The valuation allowance at December 31, 2020, was due to the state and local capital loss carryforwards, FTC carryforwards, and certain non-U.S. deferred tax assets, including NOL carryforwards. Unrecognized tax benefits At December 31, 2020, 2019 and 2018, JPMorgan Chase's unrecognized tax benefits, excluding related interest expense and penalties, were $4.3 billion, $4.0 billion and $4.9 billion, respectively, of which $3.1 billion, $2.8 billion and $3.8 billion, respectively, if recognized, would reduce the annual effective tax rate. Included in the amount of unrecognized tax benefits are certain items that would not affect the effective tax rate if they were recognized in the Consolidated statements of income. These unrecognized items include the tax effect of certain temporary differences, the portion of gross state and local unrecognized tax benefits that would be offset by the benefit from associated U.S. federal income tax deductions, and the portion of gross non-U.S. unrecognized tax benefits that would have offsets in other jurisdictions. JPMorgan Chase is presently under audit by a number of taxing authorities, most notably by the Internal Revenue Service as summarized in the Tax examination status table below. As JPMorgan Chase is presently under audit by a number of taxing authorities, it is reasonably possible that over the next 12 months the resolution of these examinations may increase or decrease the gross balance of unrecognized tax benefits by as much as approximately $300 million. Upon settlement of an audit, the change in the unrecognized tax benefit would result from payment or income statement recognition. securities and cleared derivative customers 2020 2019 $ - $ 26.6 Cash reserves at non-U.S. central banks and held for other general purposes Total restricted cash (b) $ 19.3 16.0 5.1 24.4 $ (a) Effective March 26, 2020, the Federal Reserve eliminated reserve requirements for depository institutions 3.9 46.5 (b) Comprises $22.7 billion and $45.3 billion in deposits with banks, and $1.7 billion and $1.2 billion in cash and due from banks on the Consolidated balance sheets as of December 31, 2020 and 2019, respectively. Also, as of December 31, 2020 and 2019, the Firm had the following other restricted assets: • Cash and securities pledged with clearing organizations Segregated for the benefit of for the benefit of customers of $37.2 billion and $24.7 billion, respectively. December 31, (in billions) Cash reserves - Federal Reserve Banks The Firm is required to maintain cash reserves at certain non-US central banks. Field Examination York State JPMorgan Chase - New 2012-2014 Field Examination York City JPMorgan Chase - 2011 - 2012 Field Examination California JPMorgan Chase - U.K. 2006-2018 Field examination of certain select entities JPMorgan Chase & Co./2020 Form 10-K 279 Notes to consolidated financial statements Note 26 - Restricted cash, other restricted assets and intercompany funds transfers Restricted cash and other restricted assets Certain of the Firm's cash and other assets are restricted as to withdrawal or usage. These restrictions are imposed by various regulatory authorities based on the particular activities of the Firm's subsidiaries. The business of JPMorgan Chase Bank, N.A. is subject to examination and regulation by the OCC. The Bank is a member of the U.S. Federal Reserve System, and its deposits in the U.S. are insured by the FDIC, subject to applicable limits. The Firm is also subject to rules and regulations established by other U.S. and non U.S. regulators. As part of its compliance with the respective regulatory requirements, the Firm's broker-dealers (principally J.P. Morgan Securities LLC in the U.S and J.P. Morgan Securities plc in the U.K.) are subject to certain restrictions on cash and other assets. The following table presents the components of the Firm's restricted cash: • Securities with a fair value of $1.3 billion and $8.8 billion, respectively, were also restricted in relation to customer activity. Intercompany funds transfers Restrictions imposed by U.S. federal law prohibit JPMorgan Chase & Co. ("Parent Company") and certain of its affiliates from borrowing from banking subsidiaries unless the loans are secured in specified amounts. Such secured loans provided by any banking subsidiary to the Parent Company or to any particular affiliate, together with certain other transactions with such affiliate (collectively referred to as "covered transactions"), are generally limited to 10% of the banking subsidiary's total capital, as determined by the risk-based capital guidelines; the aggregate amount of covered transactions between any banking subsidiary and all of its affiliates is limited to 20% of the banking subsidiary's total capital. Tier 1 capital Under the risk-based capital and leverage-based guidelines of the Federal Reserve, JPMorgan Chase is required to maintain minimum ratios for CET1 capital, Tier 1 capital, Total capital, Tier 1 leverage and the SLR. Failure to meet these minimum requirements could cause the Federal Reserve to take action. IDI subsidiaries are also subject to these capital requirements established by their respective primary regulators. The following table presents the minimum and well- capitalized ratios to which the Firm and its IDI subsidiaries were subject as of December 31, 2020 and 2019. Capital ratios CET1 capital Tier 1 Standardized Minimum capital ratios Advanced Minimum capital ratios Well-capitalized BHC (a)(b)(c) IDI (c)(d) ratios BHC (a)(c) IDI (c)(d) BHC(e) IDI (f) 11.3 % 7.0 % 10.5 % 7.0 % Tier 2 capital • Qualifying allowance for credit losses • Long-term debt qualifying as Tier 2 Add'l -Tier 1 capital The Parent Company's two principal subsidiaries are JPMorgan Chase Bank, N.A. and JPMorgan Chase Holdings LLC, an intermediate holding company (the “IHC"). The IHC holds the stock of substantially all of JPMorgan Chase's subsidiaries other than JPMorgan Chase Bank, N.A. and its subsidiaries. The IHC also owns other assets and owes intercompany indebtedness to the holding company. The Parent Company is obligated to contribute to the IHC substantially all the net proceeds received from securities issuances (including issuances of senior and subordinated debt securities and of preferred and common stock). The principal sources of income and funding for the Parent Company are dividends from JPMorgan Chase Bank, N.A. and dividends and extensions of credit from the IHC. In addition to dividend restrictions set forth in statutes and regulations, the Federal Reserve, the OCC and the FDIC have authority under the Financial Institutions Supervisory Act to prohibit or to limit the payment of dividends by the banking organizations they supervise, including the Parent Company and its subsidiaries that are banks or bank holding companies, if, in the banking regulator's opinion, payment of a dividend would constitute an unsafe or unsound practice in light of the financial condition of the banking organization. The IHC is prohibited from paying dividends or extending credit to the Parent Company if certain capital or liquidity "thresholds" are breached or if limits are otherwise imposed by the Parent Company's management or Board of Directors. At January 1, 2021, the Parent Company's banking subsidiaries could pay, in the aggregate, approximately $13 billion in dividends to their respective bank holding companies without the prior approval of their relevant banking regulators. The capacity to pay dividends in 2021 will be supplemented by the banking subsidiaries' earnings during the year. 280 JPMorgan Chase & Co./2020 Form 10-K Note 27 - Regulatory capital The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The OCC establishes similar minimum capital requirements and standards for the Firm's principal IDI subsidiary, JPMorgan Chase Bank, N.A. The capital rules under Basel III establish minimum capital ratios and overall capital adequacy standards for large and internationally active U.S. bank holding companies and banks, including the Firm and its IDI subsidiaries, including JPMorgan Chase Bank, N.A. Two comprehensive approaches are prescribed for calculating RWA: a standardized approach ("Basel III Standardized"), and an advanced approach ("Basel III Advanced"). For each of the risk-based capital ratios, the capital adequacy of the Firm and JPMorgan Chase Bank, N.A. is evaluated against the lower of the Standardized or Advanced approaches compared to their respective minimum capital ratios. The three components of regulatory capital under the Basel III rules are as illustrated below: Common stockholder's equity 2012-2014 including capital for AOCI related to: • Defined benefit pension and OPEB plans CET1 capital Less certain deductions for: • Goodwill • MSRs • Deferred tax assets that arise from NOL and tax credit carryforwards Total capital Perpetual preferred stock • AFS debt securities 205,078 234,844 257,228 JPMorgan Chase - New 2014-2016 12,752 $ 8,203 Deferred tax liabilities Depreciation and amortization $ 3,329 $ 2,852 Year ended December 31, (in millions) 2020 2019 2018 capital hedges 2,184 2,354 Balance at January 1, $ 4,024 $ 4,861 $ 4,747 $ Leasing transactions allowance (557) The following table presents a reconciliation of the beginning and ending amount of unrecognized tax benefits. December 31, (in millions) Deferred tax assets Allowance for loan losses $ Employee benefits 7,270 $ 1,104 Accrued expenses and other 3,332 3,400 1,039 2,767 Non-U.S. operations 849 Tax attribute carryforwards 757 Gross deferred tax assets 13,312 949 605 8,760 Valuation allowance (560) Deferred tax assets, net of valuation 5,124 5,598 Increases based on tax positions related to prior periods (705) (706) (1,249) Decreases related to cash settlements with taxing authorities (116) (1,012) (266) Balance at December 31, 278 JPMorgan Chase & Co./2020 Form 10-K Tax examination status JPMorgan Chase is continually under examination by the Internal Revenue Service, by taxing authorities throughout the world, and by many state and local jurisdictions throughout the U.S. The following table summarizes the status of significant income tax examinations of JPMorgan Chase and its consolidated subsidiaries as of December 31, 2020. Periods under examination Status JPMorgan Chase - U.S. 2009-2013 JPMorgan Chase - U.S. At December 31, 2020 and 2019, in addition to the liability for unrecognized tax benefits, the Firm had accrued $966 million and $817 million, respectively, for income tax- related interest and penalties. After-tax interest expense/(benefit) and penalties related to income tax liabilities recognized in income tax expense were $147 million, $(52) million and $192 million in 2020, 2019 and 2018, respectively. $ 4,250 $ 4,024 $ 4,861 JPMorgan Chase has recorded deferred tax assets of $757 million at December 31, 2020, in connection with U.S. federal and non-U.S. NOL carryforwards, FTC carryforwards, and state and local capital loss carryforwards. At December 31, 2020, total U.S. federal NOL carryforwards were $799 million, non-U.S. NOL carryforwards were $139 million, FTC carryforwards were $444 million, state and local capital loss carryforwards were $1.1 billion, and other federal tax attributes were $393 million. If not utilized, a portion of the U.S. federal NOL carryforwards and other U.S. federal tax attributes will expire between 2022 and 2037 whereas others have an unlimited carryforward period. related to the current period 685 871 980 Other, net 6,025 4,683 Increases based on tax positions Gross deferred tax liabilities Field examination of amended returns Field Examination 16,662 related to prior periods 362 10 649 Net deferred tax (liabilities)/assets $ (3,910) $ (7,284) Decreases based on tax positions 15,487 ΝΑ $ 234,237 (i) Prior-period amounts have been revised to conform with the current presentation. (h) At December 31, 2020 and 2019, primarily includes letters of credit hedged by derivative transactions and managed on a market risk basis, and unfunded commitments related to certain tax-oriented equity investments. (g) At December 31, 2020 and 2019, includes guarantees to the Fixed Income Clearing Corporation under the sponsored member repo program and commitments and guarantees associated with the Firm's membership in certain clearing houses. (f) At December 31, 2020 and 2019, collateral held by the Firm in support of securities lending indemnification agreements was $264.3 billion and $216.2 billion, respectively. Securities lending collateral primarily consists of cash, G7 government securities, and securities issued by U.S. GSES and government agencies. (e) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of commitments from Other guarantees and commitments to Wholesale other unfunded commitments to extend credit. Prior-period amounts have been revised to conform with the current presentation. (b) Also includes commercial card lending-related commitments primarily in CB and CIB. (c) Predominantly all consumer and wholesale lending-related commitments are in the U.S. (d) At December 31, 2020 and 2019, reflected the contractual amount net of risk participations totaling $72 million and $76 million, respectively, for other unfunded commitments to extend credit; $8.5 billion and $9.8 billion, respectively, for standby letters of credit and other financial guarantees; and $357 million and $546 million, respectively, for other letters of credit. In regulatory filings with the Federal Reserve these commitments are shown gross of risk participations. (66) 52 (i) 206,432 6,334 142,003 6,330 2,541 758 574 21 (a) Includes certain commitments to purchase loans from correspondents. 142,003 2,457 (e)(h) Other guarantees and commitments (j) For lending-related products, the carrying value represents the allowance for lending-related commitments and the guarantee liability; for derivative- related products, and lending-related commitments for which the fair value option was elected, the carrying value represents the fair value. Ng 284 Other unfunded commitments to extend credit $ Investment-grade (a) of credit Other letters Standby letters of credit and other financial guarantees Other letters of credit Standby letters of credit and other financial guarantees (in millions) December 31, 2019 2020 Standby letters of credit, other financial guarantees and other letters of credit The following table summarizes the contractual amount and carrying value of standby letters of credit and other financial guarantees and other letters of credit arrangements as of December 31, 2020 and 2019. The contractual amount and carrying value of guarantees and indemnifications are included in the table on page 284. For additional information on the guarantees, see below. Standby letters of credit and other financial guarantees Standby letters of credit and other financial guarantees are conditional lending commitments issued by the Firm to guarantee the performance of a client or customer to a third party under certain arrangements, such as commercial paper facilities, bond financings, acquisition financings, trade and similar transactions. Non-lending-related contingent obligations are recognized when the liability becomes probable and reasonably estimable. These obligations are not recognized if the estimated amount is less than the carrying amount of any non-contingent liability recognized at inception (adjusted for any amortization). Examples of non-lending-related contingent obligations include indemnifications provided in sales agreements, where a portion of the sale proceeds is allocated to the guarantee, which adjusts the gain or loss that would otherwise result from the transaction. For these indemnifications, the initial liability is amortized to income as the Firm's risk is reduced (i.e., over time or when the indemnification expires). or other assets (for premiums receivable). Any premium receivable recorded in other assets is reduced as cash is received under the contract, and the fair value of the liability recorded at inception is amortized into income as lending and deposit-related fees over the life of the guarantee contract. The lending-related contingent obligation is recognized based on expected credit losses in addition to, and separate from, any non-contingent obligation. U.S. GAAP requires that a guarantor recognize, at the inception of a guarantee, a liability in an amount equal to the fair value of the obligation undertaken in issuing the guarantee. U.S. GAAP defines a guarantee as a contract that contingently requires the guarantor to pay a guaranteed party based upon: (a) changes in an underlying asset, liability or equity security of the guaranteed party; or (b) a third party's failure to perform under a specified agreement. The Firm considers the following off-balance sheet arrangements to be guarantees under U.S. GAAP: standby letters of credit and other financial guarantees, securities lending indemnifications, certain indemnification agreements included within third-party contractual arrangements, certain derivative contracts and the guarantees under the sponsored member repo program. As required by U.S. GAAP, the Firm initially records guarantees at the inception date fair value of the non- contingent obligation assumed (e.g., the amount of consideration received or the net present value of the premium receivable). For these obligations, the Firm records this fair value amount in other liabilities with an offsetting entry recorded in cash (for premiums received), Guarantees Other unfunded commitments to extend credit generally consist of commitments for working capital and general corporate purposes, extensions of credit to support commercial paper facilities and bond financings in the event that those obligations cannot be remarketed to new investors, as well as committed liquidity facilities to clearing organizations. The Firm also issues commitments under multipurpose facilities which could be drawn upon in several forms, including the issuance of a standby letter of credit. JPMorgan Chase & Co./2020 Form 10-K 22,850 27 944 Loan sale and securitization-related 612 104,289 Unsettled repurchase and securities loaned agreements 1,764 95,084 agreements Unsettled resale and securities borrowed 159 322 $ $ $ 204,827 53,089 $ 250,418 54,415 39,203 12,182 541 2,489 Derivatives qualifying as guarantees indemnifications: 23 96,848 2 59 84 ΝΑ NA 889 NA NA NA 금금 NA 금금 ΝΑ NA NA NA Exchange & clearing house guarantees and commitments(8) Loans sold with recourse Mortgage repurchase liability (1) 73,351 104,901 117,951 $ 2,263 $ 54,415 $ 2019 December 31, December 31, 2020 (in millions) Notional amounts Derivative guarantees The following table summarizes the derivatives qualifying as guarantees as of December 31, 2020 and 2019. The fair value of derivative guarantees reflects the probability, in the Firm's view, of whether the Firm will be required to perform under the contract. The Firm reduces exposures to these contracts by entering into offsetting transactions, or by entering into contracts that hedge the market risk related to the derivative guarantees. The notional value of derivatives guarantees generally represents the Firm's maximum exposure. However, exposure to certain stable value products is contractually limited to a substantially lower percentage of the notional amount. The Firm transacts in certain derivative contracts that have the characteristics of a guarantee under U.S. GAAP. These contracts include written put options that require the Firm to purchase assets upon exercise by the option holder at a specified price by a specified date in the future. The Firm may enter into written put option contracts in order to meet client needs, or for other trading purposes. The terms of written put options are typically five years or less. Derivatives deemed to be guarantees also includes stable value contracts, commonly referred to as “stable value products", that require the Firm to make a payment of the difference between the market value and the book value of a counterparty's reference portfolio of assets in the event that market value is less than book value and certain other conditions have been met. Stable value products are transacted in order to allow investors to realize investment returns with less volatility than an unprotected portfolio. These contracts are typically longer-term or may have no stated maturity, but allow the Firm to elect to terminate the contract under certain conditions. Derivatives qualifying as guarantees The cash collateral held by the Firm may be invested on behalf of the client in indemnified resale agreements, whereby the Firm indemnifies the client against the loss of principal invested. To minimize its liability under these agreements, the Firm obtains collateral with a market value exceeding 100% of the principal invested. Through the Firm's securities lending program, counterparties' securities, via custodial and non-custodial arrangements, may be lent to third parties. As part of this program, the Firm provides an indemnification in the lending agreements which protects the lender against the failure of the borrower to return the lent securities. To minimize its liability under these indemnification agreements, the Firm obtains cash or other highly liquid collateral with a market value exceeding 100% of the value of the securities on loan from the borrower. Collateral is marked to market daily to help assure that collateralization is adequate. Additional collateral is called from the borrower if a shortfall exists, or collateral may be released to the borrower in the event of overcollateralization. If a borrower defaults, the Firm would use the collateral held to purchase replacement securities in the market or to credit the lending client or counterparty with the cash equivalent thereof. Securities lending indemnifications Notes to consolidated financial statements 285 JPMorgan Chase & Co./2020 Form 10-K (a) The ratings scale is based on the Firm's internal risk ratings. Refer to Note 12 for further information on internal risk ratings. 728 $ $ 17,853 53,089 27,752 286 The Firm provides servicing for mortgages and certain commercial lending products on both a recourse and nonrecourse basis. In nonrecourse servicing, the principal credit risk to the Firm is the cost of temporary servicing advances of funds (i.e., normal servicing advances). In recourse servicing, the servicer agrees to share credit risk Loans sold with recourse Refer to Note 30 for additional information regarding litigation. The liability related to repurchase demands associated with private label securitizations is separately evaluated by the Firm in establishing its litigation reserves. Private label securitizations In connection with the Firm's mortgage loan sale and securitization activities with U.S. GSES the Firm has made representations and warranties that the loans sold meet certain requirements, and that may require the Firm to repurchase mortgage loans and/or indemnify the loan purchaser if such representations and warranties are breached by the Firm. Loan sales-and securitization-related indemnifications Mortgage repurchase liability In the normal course of business, the Firm enters into resale and securities borrowed agreements. At settlement, these commitments result in the Firm advancing cash to and receiving securities collateral from the counterparty. The Firm also enters into repurchase and securities loaned agreements. At settlement, these commitments result in the Firm receiving cash from and providing securities collateral to the counterparty. Such agreements settle at a future date. These agreements generally do not meet the definition of a derivative, and therefore, are not recorded on the Consolidated balance sheets until settlement date. These agreements predominantly have regular-way settlement terms. Refer to Note 11 for a further discussion of securities financing agreements. Unsettled securities financing agreements In addition to derivative contracts that meet the characteristics of a guarantee, the Firm is both a purchaser and seller of credit protection in the credit derivatives market. Refer to Note 5 for a further discussion of credit derivatives. 159 322 Derivative payables Fair value 2,967 2,803 Maximum exposure of stable value contracts with contractually limited exposure 28,877 Stable value contracts with contractually limited exposure $ 498 $ Allowance for lending-related commitments 2,961 $ 34,242 $ 3,053 $ 30,982 $ Total contractual amount 824 7,362 790 8,132 Noninvestment-grade (a) 2,137 $ 26,880 $ 80 $ 14 17,238 $ Commitments with collateral 4 $ 618 $ 14 $ $ 250,418 $ - $ - $ - $ 2 443 Total carrying value 402 - 363 Guarantee liability 4 $ 216 $ $ Securities lending indemnification agreements and guarantees $ 2,753 $1,586 1,574 1,397,878 1,457,689 1,515,869 Risk-weighted assets 214,091 206,851 206,848 $ 187,753 214,432 232,112 224,390 242,589 Total capital 206,851 214,432 Tier 1 capital $ 206,848 $ 187,753 1,269,991 $ CET1 capital ratio Tier 1 capital ratio $ 2,353,432 2,730,239 $ 7.9 % ΝΑ $ SLR Total leverage exposure Tier 1 leverage ratio Adjusted average assets (a) Leverage-based capital metrics: Total capital ratio 16.9 16.6 15.4 16.0 16.3 16.3 % 13.4 % 15.3 14.2 % 14.2 14.1 12.4 % CET1 capital Risk-based capital metrics: (in millions, except ratios) $ 3,353,319 $ 17.8 17.3 16.9 17.3 17.4 15.8 17.4 % 13.8 % 15.7 % 15.7 15.0 13.1 % 1,343,185 1,484,431 1,492,138 1,560,609 239,673 2,970,285 $ 3,353,319 $ JPMorgan Chase Bank, N.A. JPMorgan Chase & Co. JPMorgan Chase Bank, N.A. Chase & Co. JPMorgan Basel III Advanced Basel III Standardized 6.3 % 6.9 % 2,730,239 ΝΑ 3,688,797 7.9 % 7.0 % 3,401,542 $ $ ΝΑ NA 7.9 % 7.0 % 2,970,285 ΝΑ 234,235 NA $ 7.9 % 3,423,431 $ 6.3 % Other letters of credit(d) Standby letters of credit and other financial guarantees Other unfunded commitments to extend credit" Wholesale: 12 148 690,889 715,825 14,492 3,970 1,598 - 12 148 40,169 650,720 658,506 57,319 - 12 Total wholesale (c) 148 Total lending-related +(d)(e) 2,605 4 14 618 443 34,242 2,961 417,510 $1,108,399 30,982 3,053 449,863 116,950 182,366 132,813 17,734 $812,715 $183,964 $136,783 $ 32,226 $1,165,688 - 1,467 4,051 26 7,986 45 17,478 2,982 952 2,148 380,307 415,828 16,267 96,490 174,335 128,736 Other guarantees and commitments 46,047 $ 30,217 11,272 9,952 3,962 $13,700 $ 792 3,970 14,492 1,598 Expires after Contractual amount Off-balance sheet lending-related financial instruments, guarantees and other commitments In conjunction with the adoption of CECL, the Firm reclassified risk-rated loans and lending-related commitments from the consumer, excluding credit card portfolio segment to the wholesale portfolio segment, to align with the methodology applied in determining the allowance. Prior-period amounts have been revised to conform with the current presentation. Refer to Note 1 for further information. Notes to consolidated financial statements 283 JPMorgan Chase & Co./2020 Form 10-K To provide for expected credit losses in wholesale and certain consumer lending-related commitments, an allowance for credit losses on lending-related commitments is maintained. Refer to Note 13 for further information regarding the allowance for credit losses on lending-related commitments, including the impact of the Firm's adoption of CECL accounting guidance on January 1, 2020. The following table summarizes the contractual amounts and carrying values of off-balance sheet lending-related financial instruments, guarantees and other commitments at December 31, 2020 and 2019. The amounts in the table below for credit card and home equity lending-related commitments represent the total available credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit for these products will be utilized at the same time. The Firm can reduce or cancel credit card lines of credit by providing the borrower notice or, in some cases as permitted by law, without notice. In addition, the Firm typically closes credit card lines when the borrower is 60 days or more past due. The Firm may reduce or close HELOCS when there are significant decreases in the value of the underlying property, or when there has been a demonstrable decline in the creditworthiness of the borrower. JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to address the financing needs of its customers and clients. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the customer or client draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the customer or client subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees have historically been refinanced, extended, cancelled, or expired without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm's view, representative of its expected future credit exposure or funding requirements. Note 28 - Off-balance sheet lending-related financial instruments, guarantees, and other commitments JPMorgan Chase & Co./2020 Form 10-K 282 (c) As of December 31, 2020, the capital metrics for the Firm reflect the exclusion of assets purchased from money market mutual fund clients pursuant to nonrecourse advances provided under the MMLF. Additionally, loans originated under the PPP for the Firm and JPMorgan Chase Bank, N.A. receive a zero percent risk weight. (b) As of December 31, 2020, JPMorgan Chase's total leverage exposure for purposes of calculating the SLR, excludes on-balance sheet amounts of U.S. Treasury securities and deposits at Federal Reserve Banks, as provided by the interim final rule issued by the Federal Reserve on April 1, 2020. On June 1, 2020, the Federal Reserve, OCC and FDIC issued an interim final rule that provides IDI subsidiaries with an option to apply this temporary exclusion subject to certain restrictions. As of December 31, 2020, JPMorgan Chase Bank, N.A. has not elected to apply this exclusion. (a) Adjusted average assets, for purposes of calculating the leverage ratio, includes total quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill and other intangible assets. 6.8 % 3,044,509 8.8 % 2,353,432 2020 Expires after 2019 Expires in By remaining maturity at December 31, (in millions) 8 1,597 $ 1 10,471 37,259 658,506 695,765 $ 26,788 $ Total consumer(b)(c) Credit card (b) Total consumer, excluding credit card Auto and other Residential Real Estate (a) 8.8 % ΝΑ $ ΝΑ Consumer, excluding credit card: Carrying value 2020 2019 Total Total Expires after 5 years 5 years through 3 years 1 year through 3 years 1 year or less Lending-related 6.5 % Other off-balance sheet arrangements Indemnification agreements - general $ 125.2 59 263 129 296 2,113 (60) 277 13,427 13,591 14,240 9,336 9,264 9,313 37,382 49,284 39,265 2,726 4,754 4,954 12,312 Provision for credit losses 51,271 55,133 51,268 Total net revenue 52 Noninterest expense 27,990 28,276 3,800 3,785 4,020 5,580 5,233 15,566 23,020 16,544 19,349 21,903 5,362 2,749 Income tax expense/(benefit) 3,375 10,966 Income/(loss) before income 9,575 9,747 9,957 3,627 3,735 3,798 21,876 22,444 23,538 27,168 tax expense/(benefit) 4,642 3,355 6,716 2018 2019 2020 Noninterest revenue (in millions, except ratios) Asset & Wealth Management Commercial Banking Corporate & Investment Bank Consumer & Community Banking (b) December 31, As of or for the year ended In connection with the alignment of Wholesale Payments, the assets, liabilities and headcount associated with the Merchant Services business were realigned to CIB from CCB, and the revenue and expenses of the Merchant Services business are reported across CCB, CIB and CB based primarily on client relationships. In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB's Wholesale Payments business from CCB and CB. Payment processing-only clients are those that only use payment services offered by Merchant Services, and in general do not currently utilize other services offered by the Firm. Prior-period amounts have been revised to reflect this realignment and revised allocation methodology. Merchant Services, which was realigned from CCB to CIB Treasury Services and Trade Finance in CIB. Trade Finance was previously reported in Lending in CIB. • • In the first quarter of 2020, the Firm began reporting a Wholesale Payments business unit within CIB following a realignment of the Firm's wholesale payments businesses. The Wholesale Payments business comprises: In the fourth quarter of 2020, the Firm transferred certain assets, liabilities, revenue, expense and headcount associated with certain wealth management clients from AWM to the J.P. Morgan Wealth Management business unit within CCB. Prior- period amounts have been revised to conform with the current presentation, including the transfer of approximately 1,650 technology and support staff during the second and third quarters of 2020. Ultra-high-net-worth and certain high-net-worth client relationships remained in AWM. Business segment changes (Table continued on next page) Segment results and reconciliation (a) The Firm's allocation methodology incorporates Basel III Standardized RWA, Basel III Advanced RWA, the GSIB surcharge, and a simulation of capital in a severe stress environment. The assumptions and methodologies used to allocate capital are periodically assessed and as a result, the capital allocated to the LOBS may change from time to time. Each business segment is allocated capital by taking into consideration a variety of factors including capital levels of similarly rated peers and applicable regulatory capital requirements. ROE is measured and internal targets for expected returns are established as key measures of a business segment's performance. Business segment capital allocation 2020 2019 2018 2020 6,554 $ 10,052 $ 10,236 $ 10,822 $ 2,620 $ 2,710 $ 3,067 6,246 9,528 9,205 14,164 35,933 3,418 37,337 Net interest income $30,060 $27,854 $ 35,120 $ 15,338 $ 17,796 $ 17,740 2018 2019 2020 2018 2019 33,528 5,926 4,590 3,767 Collateral The Firm accepts financial assets as collateral that it is permitted to sell or repledge, deliver or otherwise use. This collateral is generally obtained under resale and other securities financing agreements, prime brokerage-related held-for-investment customer receivables and derivative contracts. Collateral is generally used under repurchase and other securities financing agreements, to cover short sales, and to collateralize derivative contracts and deposits. The following table presents the fair value of collateral accepted. December 31, (in billions) 2020 2019 Collateral permitted to be sold or repledged, delivered, or otherwise used $ 1,451.7 $1,282.5 2020 2019 Assets that may be sold or repledged or otherwise used by secured parties Collateral sold, repledged, delivered or otherwise used (a) 1,038.9 JPMorgan Chase & Co./2020 Form 10-K 296 71 72 70 39 40 41 59 December 31, (in billions) The following table presents the Firm's pledged assets. The Firm pledges financial assets that it owns to maintain potential borrowing capacity at discount windows with Federal Reserve banks, various other central banks and FHLBS. Additionally, the Firm pledges assets for other purposes, including to collateralize repurchase and other securities financing agreements, to cover short sales and to collateralize derivative contracts and deposits. Certain of these pledged assets may be sold or repledged or otherwise used by the secured parties and are parenthetically identified on the Consolidated balance sheets as assets pledged. Pledged assets In connection with issuing securities to investors outside the U.S., the Firm may agree to pay additional amounts to the holders of the securities in the event that, due to a change in tax law, certain types of withholding taxes are imposed on payments on the securities. The terms of the securities may also give the Firm the right to redeem the securities if such additional amounts are payable. The Firm may also enter into indemnification clauses in connection with the licensing of software to clients ("software licensees") or when it sells a business or assets to a third party ("third- party purchasers"), pursuant to which it indemnifies software licensees for claims of liability or damages that may occur subsequent to the licensing of the software, or third-party purchasers for losses they may incur due to actions taken by the Firm prior to the sale of the business or assets. It is difficult to estimate the Firm's maximum exposure under these indemnification arrangements, since this would require an assessment of future changes in tax law and future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to be remote. Merchant charge-backs Under the rules of payment networks, the Firm, in its role as a merchant acquirer, retains a contingent liability for disputed processed credit and debit card transactions that result in a charge-back to the merchant. If a dispute is resolved in the cardholder's favor, Merchant Services will (through the cardholder's issuing bank) credit or refund the amount to the cardholder and will charge back the transaction to the merchant. If Merchant Services is unable to collect the amount from the merchant, Merchant Services will bear the loss for the amount credited or refunded to the cardholder. Merchant Services mitigates this risk by withholding future settlements, retaining cash reserve accounts or obtaining other collateral. In addition, Merchant Services recognizes a valuation allowance that covers the payment or performance risk to the Firm related to charge- backs. The carrying value of the valuation allowance was $12 million and $11 million at December 31, 2020 and 2019, respectively. For the years ended December 31, 2020, 2019 and 2018, Merchant Services processed an aggregate volume of $1,597.3 billion, $1,511.5 billion, and $1,366.1 billion, respectively. Clearing Services - Client Credit Risk The Firm provides clearing services for clients by entering into securities purchases and sales and derivative contracts with CCPs, including ETDs such as futures and options, as well as OTC-cleared derivative contracts. As a clearing member, the Firm stands behind the performance of its clients, collects cash and securities collateral (margin) as well as any settlement amounts due from or to clients, and remits them to the relevant CCP or client in whole or part. There are two types of margin: variation margin is posted on a daily basis based on the value of clients' derivative contracts and initial margin is posted at inception of a derivative contract, generally on the basis of the potential changes in the variation margin requirement for the contract. As a clearing member, the Firm is exposed to the risk of nonperformance by its clients, but is not liable to clients for the performance of the CCPs. Where possible, the Firm seeks to mitigate its risk to the client through the collection of appropriate amounts of margin at inception and throughout the life of the transactions. The Firm can also cease providing clearing services if clients do not adhere to their obligations under the clearing agreement. In the event of nonperformance by a client, the Firm would close out the client's positions and access available margin. The CCP would utilize any margin it holds to make itself whole, with any remaining shortfalls required to be paid by the Firm as a clearing member. The Firm reflects its exposure to nonperformance risk of the client through the recognition of margin receivables from clients and margin payables to CCPs; the clients' underlying securities or derivative contracts are not reflected in the Firm's Consolidated Financial Statements. It is difficult to estimate the Firm's maximum possible exposure through its role as a clearing member, as this would require an assessment of transactions that clients may execute in the future. However, based upon historical experience, and the credit risk mitigants available to the Firm, management believes it is unlikely that the Firm will have to make any material payments under these arrangements and the risk of loss is expected to be remote. Refer to Note 5 for information on the derivatives that the Firm executes for its own account and records in its Consolidated Financial Statements. JPMorgan Chase & Co./2020 Form 10-K 57 287 Exchange & Clearing House Memberships The Firm is a member of several securities and derivative exchanges and clearing houses, both in the U.S. and other countries, and it provides clearing services to its clients. Membership in some of these organizations requires the Firm to pay a pro rata share of the losses incurred by the organization as a result of the default of another member. Such obligations vary with different organizations. These obligations may be limited to the amount (or a multiple of the amount) of the Firm's contribution to the guarantee fund maintained by a clearing house or exchange as part of the resources available to cover any losses in the event of a member default. Alternatively, these obligations may also include a pro rata share of the residual losses after applying the guarantee fund. Additionally, certain clearing houses require the Firm as a member to pay a pro rata share of losses that may result from the clearing house's investment of guarantee fund contributions and initial margin, unrelated to and independent of the default of another member. Generally a payment would only be required should such losses exceed the resources of the clearing house or exchange that are contractually required to absorb the losses in the first instance. In certain cases, it is difficult to estimate the Firm's maximum possible exposure under these membership agreements, since this would require an assessment of future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to the Firm to be remote. Where the Firm's maximum possible exposure can be estimated, the amount is disclosed in the table on page 284, in the Exchange & clearing house guarantees and commitments line. Sponsored member repo program The Firm acts as a sponsoring member to clear eligible overnight resale and repurchase agreements through the Government Securities Division of the Fixed Income Clearing Corporation ("FICC") on behalf of clients that become sponsored members under the FICC's rules. The Firm also guarantees to the FICC the prompt and full payment and performance of its sponsored member clients' respective obligations under the FICC's rules. The Firm minimizes its liability under these overnight guarantees by obtaining a security interest in the cash or high-quality securities collateral that the clients place with the clearing house; therefore, the Firm expects the risk of loss to be remote. The Firm's maximum possible exposure, without taking into consideration the associated collateral, is included in the Exchange & clearing house guarantees and commitments line on page 284. Refer to Note 11 for additional information on credit risk mitigation practices on resale agreements and the types of collateral pledged under repurchase agreements. Guarantees of subsidiaries In the normal course of business, the Parent Company may provide counterparties with guarantees of certain of the trading and other obligations of its subsidiaries on a contract-by-contract basis, as negotiated with the Firm's counterparties. The obligations of the subsidiaries are included on the Firm's Consolidated balance sheets or are reflected as off-balance sheet commitments; therefore, the Parent Company has not recognized a separate liability for these guarantees. The Firm believes that the occurrence of any event that would trigger payments by the Parent Company under these guarantees is remote. The Parent Company has guaranteed certain long-term debt and structured notes of its subsidiaries, including JPMorgan Chase Financial Company LLC ("JPMFC"), a 100%-owned and consolidated finance subsidiary. All securities issued by JPMFC are fully and unconditionally guaranteed by the Parent Company and no other subsidiary of the parent company guarantees these securities. These guarantees, which rank on a parity with the Firm's unsecured and unsubordinated indebtedness, are not included in the table on page 284 of this Note. Refer to Note 20 for additional information. 288 JPMorgan Chase & Co./2020 Form 10-K Note 29 - Pledged assets and collateral Notes to consolidated financial statements 48 53 51 $ 2,945 $ 2,867 $ 2,992 $ 4,264 $ 20,000 $ 3,958 $ 22,000 $ 22,000 $2,578 $ 11,799 $ 70,000 $11,954 $80,000 $ 17,094 $ 80,000 $ 14,707 $ 51,000 $ 10,500 $ 16,541 $ 52,000 541,367 Total assets $ 52,000 Average equity $ 8,217 Net income/(loss) 855 918 1,028 1,316 1,275 824 496,705 The following table provides a summary of the Firm's segment results as of or for the years ended December 31, 2020, 2019 and 2018, on a managed basis. The Firm's definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on an FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. This allows management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense/(benefit). These adjustments have no impact on net income as reported by the Firm as a whole or by the LOBS. $ 10,500 560,177 55 Overhead ratio 32 % 26 % 28 % 20% 17 % 11 % 16 % 14 % 20% $ 9,000 28 % 15% Return on equity 161,047 173,175 203,384 220,229 220,514 228,932 909,292 914,705 1,097,219 31 % with the owner of the mortgage loans, such as Fannie Mae or Freddie Mac or a private investor, insurer or guarantor. Losses on recourse servicing predominantly occur when foreclosure sales proceeds of the property underlying a defaulted loan are less than the sum of the outstanding principal balance, plus accrued interest on the loan and the cost of holding and disposing of the underlying property. The Firm's securitizations are predominantly nonrecourse, thereby effectively transferring the risk of future credit losses to the purchaser of the mortgage-backed securities issued by the trust. At December 31, 2020 and 2019, the unpaid principal balance of loans sold with recourse totaled $889 million and $944 million, respectively. The carrying value of the related liability that the Firm has recorded in accounts payable and other liabilities on the Consolidated balance sheets, which is representative of the Firm's view of the likelihood it will have to perform under its recourse obligations, was $23 million and $27 million at December 31, 2020 and 2019, respectively. Segment results 295 293 JPMorgan Chase & Co./2020 Form 10-K not significantly exceed the reserves it has currently accrued or that a matter will not have material reputational consequences. As a result, the outcome of a particular matter may be material to JPMorgan Chase's operating results for a particular period, depending on, among other factors, the size of the loss or liability imposed and the level of JPMorgan Chase's income for that period. In view of the inherent difficulty of predicting the outcome of legal proceedings, particularly where the claimants seek very large or indeterminate damages, or where the matters present novel legal theories, involve a large number of parties or are in early stages of discovery, the Firm cannot state with confidence what will be the eventual outcomes of the currently pending matters, the timing of their ultimate resolution or the eventual losses, fines, penalties or consequences related to those matters. JPMorgan Chase believes, based upon its current knowledge and after consultation with counsel, consideration of the material legal proceedings described above and after taking into account its current litigation reserves and its estimated aggregate range of possible losses, that the other legal proceedings currently pending against it should not have a material adverse effect on the Firm's consolidated financial condition. The Firm notes, however, that in light of the uncertainties involved in such proceedings, there is no assurance that the ultimate resolution of these matters will The Firm has established reserves for several hundred of its currently outstanding legal proceedings. In accordance with the provisions of U.S. GAAP for contingencies, the Firm accrues for a litigation-related liability when it is probable that such a liability has been incurred and the amount of the loss can be reasonably estimated. The Firm evaluates its outstanding legal proceedings each quarter to assess its litigation reserves, and makes adjustments in such reserves, upward or downward, as appropriate, based on management's best judgment after consultation with counsel. The Firm's legal expense was $1.1 billion, $239 million and $72 million for the years ended December 31, 2020, 2019 and 2018, respectively. There is no assurance that the Firm's litigation reserves will not need to be adjusted in the future. In addition to the various legal proceedings discussed above, JPMorgan Chase and its subsidiaries are named as defendants or are otherwise involved in a substantial number of other legal proceedings. The Firm believes it has meritorious defenses to the claims asserted against it in its currently outstanding legal proceedings and it intends to defend itself vigorously. Additional legal proceedings may be initiated from time to time in the future. * * ordonnance de renvoi and in January 2020 ordered the annulment of the ordonnance de renvoi referring JPMorgan Chase Bank, N.A. to the French tribunal correctionnel. The Court of Appeal found in January 2021 that it had no power to take further action against JPMorgan Chase following the Court of Cassation's ruling. At the opening of a trial of the managers of Wendel in January 2021, the tribunal correctionnel directed the criminal authorities to clarify whether a further investigation should be opened against JPMorgan Chase, pending which the trial was postponed. In addition, a number of the managers have commenced civil proceedings against JPMorgan Chase Bank, N.A. The claims are separate, involve different allegations and are at various stages of proceedings. JPMorgan Chase & Co./2020 Form 10-K 292 Wendel. Since 2012, the French criminal authorities have been investigating a series of transactions entered into by senior managers of Wendel Investissement ("Wendel") during the period from 2004 through 2007 to restructure their shareholdings in Wendel. JPMorgan Chase Bank, N.A., Paris branch provided financing for the transactions to a number of managers of Wendel in 2007. JPMorgan Chase has cooperated with the investigation. The investigating judges issued an ordonnance de renvoi in November 2016, referring JPMorgan Chase Bank, N.A. to the French tribunal correctionnel for alleged complicity in tax fraud. In January 2018, the Paris Court of Appeal issued a decision cancelling the mise en examen of JPMorgan Chase Bank, N.A. The Court of Cassation, France's highest court, ruled in September 2018 that a mise en examen is a prerequisite for an Several putative class action complaints have been filed in the United States District Court for the Southern District of New York against the Firm and certain former employees, alleging a precious metals futures and options price manipulation scheme in violation of the Commodity Exchange Act. Some of the complaints also allege unjust enrichment and deceptive acts or practices under the General Business Law of the State of New York. The Court consolidated these putative class actions in February 2019, and the consolidated action is stayed through May 2021. In addition, several putative class actions have been filed in the United States District Courts for the Northern District of Illinois and Southern District of New York against the Firm, alleging manipulation of U.S. Treasury futures and options, and bringing claims under the Commodity Exchange Act. Some of the complaints also allege unjust enrichment. The actions in the Northern District of Illinois have been transferred to the Southern District of New York. The Court consolidated these putative class actions in October 2020 and set a deadline of February 2021 for the filing of a consolidated complaint. Two putative class action complaints have also been filed under the Securities Exchange Act of 1934 in the United States District Court for the Eastern District of New York against the Firm and certain individual defendants on behalf of shareholders who acquired shares during the putative class period alleging that certain SEC filings of the Firm were materially false or misleading in that they did not disclose certain information relating to the above-referenced investigations. Plaintiffs have filed a stipulation seeking consolidation of the actions and the appointment of co-lead plaintiffs and counsel, which is pending Court approval. Across the three resolutions with the DOJ, CFTC and SEC, JPMorgan Chase & Co., JPMorgan Chase Bank, N.A. and J.P. Morgan Securities LLC agreed to pay a total monetary amount of approximately $920 million. A portion of the total monetary amount includes victim compensation payments. of the DPA, the criminal information will be dismissed after three years, provided that JPMorgan Chase & Co., JPMorgan Chase Bank, N.A. and J.P. Morgan Securities LLC fully comply with all of their obligations. The Firm entered into a Deferred Prosecution Agreement ("DPA") with the DOJ in which it agreed to the filing of a criminal information charging JPMorgan Chase & Co. with two counts of wire fraud and agreed, along with JPMorgan Chase Bank, N.A. and J.P. Morgan Securities LLC, to certain terms and obligations as set forth therein. Under the terms Metals and U.S. Treasuries Investigations and Litigation and Related Inquiries. The Firm previously reported that it and/ or certain of its subsidiaries had entered into resolutions with the U.S. Department of Justice ("DOJ"), the U.S. Commodity Futures Trading Commission (“CFTC”) and the U.S. Securities and Exchange Commission (“SEC”), which, collectively, resolved those agencies' respective investigations relating to historical trading practices by former employees in the precious metals and U.S. treasuries markets and related conduct from 2008 to 2016. In addition to the actions pending or consolidated in the Southern District of New York, in August 2020, a group of individual plaintiffs filed a lawsuit asserting antitrust claims in the United States District Court for the Northern District of California, alleging that the Firm and other defendants were engaged in an unlawful agreement to set LIBOR and conspired to monopolize the market for LIBOR-based consumer loans and credit cards. The complaint seeks injunctive relief and monetary damages. In actions related to U.S. dollar LIBOR during the period that it was administered by the BBA, the Firm has resolved certain of these actions, and others are in various stages of litigation. The District Court dismissed certain claims, including antitrust claims brought by some plaintiffs whom the District Court found did not have standing to assert such claims, and permitted certain claims to proceed, including antitrust, Commodity Exchange Act, Section 10(b) of the Securities Exchange Act and common law claims. The plaintiffs whose antitrust claims were dismissed for lack of standing have filed an appeal. The District Court granted class certification of antitrust claims related to bonds and interest rate swaps sold directly by the defendants and denied class certification motions filed by other plaintiffs. In the consolidated putative class action related to the time period that U.S. dollar LIBOR was administered by ICE Benchmark Administration, the District Court granted defendants' motion to dismiss plaintiffs' complaint, and the plaintiffs have appealed. The Firm's settlements of putative class actions related to Swiss franc LIBOR, the Singapore Interbank Offered Rate and the Singapore Swap Offer Rate ("SIBOR"), and the Australian Bank Bill Swap Reference Rate, and one of the putative class actions related to U.S. dollar LIBOR remain subject to court approval. In the class actions related to SIBOR and Swiss franc LIBOR, the District Court concluded that the Court lacked subject matter jurisdiction, and plaintiffs' appeals of those decisions are pending. changes in these rates and assert a variety of claims including antitrust claims seeking treble damages. Notes to consolidated financial statements 291 JPMorgan Chase & Co./2020 Form 10-K Notes to consolidated financial statements Note 31 - International operations The following table presents income statement and balance sheet-related information for JPMorgan Chase by major international geographic area. The Firm defines international activities for purposes of this footnote presentation as business transactions that involve clients residing outside of the U.S., and the information presented below is based predominantly on the domicile of the client, the location from which the client relationship is managed, booking location or the location of the trading desk. However, many of the Firm's U.S. operations serve international businesses. As the Firm's operations are highly integrated, estimates and subjective assumptions have been made to apportion revenue and expense between U.S. and international operations. These estimates and assumptions are consistent with the allocations used for the Firm's segment reporting as set forth in Note 32. 1,590 2,740 5,579 $ 3,731 5,558 9,289 (e) 10,987 $ 16,566 $ $ Total assets Net income In addition, the Firm has been named as a defendant along with other banks in a series of individual and putative class actions related to benchmarks, including U.S. dollar LIBOR during the period that it was administered by the BBA and, in a separate consolidated putative class action, during the period that it was administered by ICE Benchmark Administration. These actions have been filed, or consolidated for pre-trial purposes, in the United States District Court for the Southern District of New York. In these actions, plaintiffs make varying allegations that in various periods, starting in 2000 or later, defendants either individually or collectively manipulated various benchmark rates by submitting rates that were artificially low or high. Plaintiffs allege that they transacted in loans, derivatives or other financial instruments whose values are affected by Income before income tax expense Revenue (c) Total North America (a) Total international Latin America/Caribbean Asia-Pacific Europe/Middle East/Africa 2020 (in millions) As of or for the year ended December 31, The Firm's long-lived assets for the periods presented are not considered by management to be significant in relation to total assets. The majority of the Firm's long-lived assets are located in the U.S. Expense(d) 1,150 LIBOR and Other Benchmark Rate Investigations and Litigation. JPMorgan Chase has responded to inquiries from various governmental agencies and entities around the world relating primarily to the British Bankers Association's London Interbank Offered Rate ("LIBOR") for various currencies and the European Banking Federation's Euro Interbank Offered Rate ("EURIBOR"). The Swiss Competition Commission's investigation relating to EURIBOR, to which the Firm and other banks are subject, continues. In December 2016, the European Commission issued a decision against the Firm and other banks finding an infringement of European antitrust rules relating to EURIBOR. The Firm has filed an appeal of that decision with the European General Court, and that appeal is pending. The original class action was divided into two separate actions, one seeking primarily monetary relief and the other seeking primarily injunctive relief. In September 2018, the parties to the class action seeking monetary relief finalized an agreement which amends and supersedes the prior settlement agreement. Pursuant to this settlement, the defendants collectively contributed an additional $900 million to the approximately $5.3 billion previously held in escrow from the original settlement. In December 2019, the amended agreement was approved by the District Court. Certain merchants appealed the District Court's approval order, and those appeals are pending. Based on the percentage of merchants that opted out of the amended class settlement, $700 million has been returned to the defendants from the settlement escrow in accordance with the settlement agreement. The class action seeking primarily injunctive relief continues separately. Total pledged assets 188.0 235.1 Trading assets and other 460.4 420.5 Loans 80.2 $ 35.9 $ Investment securities 2019 2020 December 31, (in billions) Total pledged assets do not include assets of consolidated VIES; these assets are used to settle the liabilities of those entities. Refer to Note 14 for additional information on assets and liabilities of consolidated VIES. Refer to Note 11 for additional information on the Firm's securities financing activities. Refer to Note 20 for additional information on the Firm's long-term debt. The significant components of the Firm's pledged assets were as follows. $ 735.8 $ 684.3 478.9 455.3 Total pledged assets Assets pledged at Federal Reserve banks and FHLBS (a) Includes collateral repledged to the Federal Reserve under the Federal Reserve's open market operations. 80.2 113.9 Assets that may not be sold or repledged or otherwise used by secured parties $ 735.8 $ 684.3 JPMorgan Chase & Co./2020 Form 10-K 289 network rules. In 2017, after the approval of that settlement was reversed on appeal, the case was remanded to the United States District Court for the Eastern District of New York for further proceedings consistent with the appellate decision. Interchange Litigation. Groups of merchants and retail associations filed a series of class action complaints alleging that Visa and Mastercard, as well as certain banks, conspired to set the price of credit and debit card interchange fees and enacted related rules in violation of antitrust laws. In 2012, the parties initially settled the cases for a cash payment, a temporary reduction of credit card interchange, and modifications to certain credit card In August 2018, the United States District Court for the Southern District of New York granted final approval to the Firm's settlement of a consolidated class action brought by U.S.-based plaintiffs, which principally alleged violations of federal antitrust laws based on an alleged conspiracy to manipulate foreign exchange rates and also sought damages on behalf of persons who transacted in FX futures and options on futures. Certain members of the settlement class filed requests to the Court to be excluded from the class, and certain of them filed a complaint against the Firm and a number of other foreign exchange dealers in November 2018. A number of these actions remain pending. Further, putative class actions have been filed against the Firm and a number of other foreign exchange dealers on behalf of certain consumers who purchased foreign currencies at allegedly inflated rates and purported indirect purchasers of FX instruments; these actions also remain pending in the District Court. In 2020, the Court approved a settlement by the Firm and 11 other defendants of a class action filed by purported indirect purchasers for a total of $10 million. In addition, some FX-related individual and putative class actions based on similar alleged underlying conduct have been filed outside the U.S., including in the U.K., Israel and Australia. Foreign Exchange Investigations and Litigation. The Firm previously reported settlements with certain government authorities relating to its foreign exchange (“FX") sales and trading activities and controls related to those activities. Among those resolutions, in May 2015, the Firm pleaded guilty to a single violation of federal antitrust law. In January 2017, the Firm was sentenced, with judgment entered thereafter and a term of probation ending in January 2020. The term of probation has concluded, with the Firm remaining in good standing throughout the probation period. The Department of Labor granted the Firm a five-year exemption of disqualification that allows the Firm and its affiliates to continue to rely on the Qualified Professional Asset Manager exemption under the Employee Retirement Income Security Act ("ERISA") until January 2023. The Firm will need to reapply in due course for a further exemption to cover the remainder of the ten- year disqualification period. A South Africa Competition Commission matter is the remaining FX-related governmental inquiry, and is currently pending before the South Africa Competition Tribunal. notice that the payments may be fraudulent. JPMorgan Chase Bank, N.A. applied for summary judgment and was unsuccessful. The claim is ongoing and a trial has been scheduled to commence in February 2022. JPMorgan Chase & Co./2020 Form 10-K 20 290 Federal Republic of Nigeria Litigation. JPMorgan Chase Bank, N.A. operated an escrow and depository account for the Federal Government of Nigeria (“FGN") and two major international oil companies. The account held approximately $1.1 billion in connection with a dispute among the clients over rights to an oil field. Following the settlement of the dispute, JPMorgan Chase Bank, N.A. paid out the monies in the account in 2011 and 2013 in accordance with directions received from its clients. In November 2017, the Federal Republic of Nigeria ("FRN") commenced a claim in the English High Court for approximately $875 million in payments made out of the accounts. The FRN, claiming to be the same entity as the FGN, alleges that the payments were instructed as part of a complex fraud not involving JPMorgan Chase Bank, N.A., but that JPMorgan Chase Bank, N.A. was or should have been on Amrapali. India's Enforcement Directorate ("ED") is investigating JPMorgan India Private Limited in connection with investments made in 2010 and 2012 by two offshore funds formerly managed by JPMorgan Chase entities into residential housing projects developed by the Amrapali Group ("Amrapali"). In 2017, numerous creditors filed civil claims against Amrapali including petitions brought by home buyers relating to delays in delivering or failure to deliver residential units. The home buyers' petitions have been overseen by the Supreme Court of India since 2017 pursuant to its jurisdiction over public interest litigation. In July 2019, the Supreme Court of India issued an order making preliminary findings that Amrapali and other parties, including unspecified JPMorgan Chase entities and the offshore funds that had invested in the projects, violated certain currency control and money laundering provisions, and ordering the ED to conduct a further inquiry under India's Prevention of Money Laundering Act ("PMLA") and Foreign Exchange Management Act ("FEMA"). In May 2020, the Enforcement Directorate issued a provisional attachment order as part of the criminal PMLA proceedings freezing approximately $25 million held by JPMorgan India Private Limited. In June 2020, the funds were transferred to an account held by the Supreme Court of India. A separate civil proceeding relating to alleged FEMA violations is ongoing. The Firm is responding to and cooperating with the investigation. Advisory and Other Activities. In November 2020, JPMorgan Chase Bank, N.A. entered into a resolution with the Office of the Comptroller of the Currency ("OCC") regarding historical deficiencies in internal controls and internal audit for certain fiduciary activities. In connection with the resolution, JPMorgan Chase Bank, N.A. paid a $250 million Civil Money Penalty. The OCC found that JPMorgan Chase Bank, N.A. has remediated the deficiencies that led to the penalty. In addition, certain merchants have filed individual actions raising similar allegations against Visa and Mastercard, as well as against the Firm and other banks, and some of those actions remain pending. Set forth below are descriptions of the Firm's material legal proceedings. the attendant uncertainty of the various potential outcomes of such proceedings, including where the Firm has made assumptions concerning future rulings by the court or other adjudicator, or about the behavior or incentives of adverse parties or regulatory authorities, and those assumptions prove to be incorrect. the numerous yet-unresolved issues in many of the proceedings, including issues regarding class certification and the scope of many of the claims, and the existence in many such proceedings of multiple defendants, including the Firm, whose share of liability (if any) has yet to be determined, the number, variety and varying stages of the proceedings, including the fact that many are in preliminary stages, • • The Firm believes the estimate of the aggregate range of reasonably possible losses, in excess of reserves established, for its legal proceedings is from $0 to approximately $1.5 billion at December 31, 2020. This estimated aggregate range of reasonably possible losses was based upon information available as of that date for those proceedings in which the Firm believes that an estimate of reasonably possible loss can be made. For certain matters, the Firm does not believe that such an estimate can be made, as of that date. The Firm's estimate of the aggregate range of reasonably possible losses involves significant judgment, given: As of December 31, 2020, the Firm and its subsidiaries and affiliates are defendants, putative defendants or respondents in numerous legal proceedings, including private, civil litigations and regulatory/government investigations. The litigations range from individual actions involving a single plaintiff to class action lawsuits with potentially millions of class members. Investigations involve both formal and informal proceedings, by both governmental agencies and self-regulatory organizations. These legal proceedings are at varying stages of adjudication, arbitration or investigation, and involve each of the Firm's lines of business and several geographies and a wide variety of claims (including common law tort and contract claims and statutory antitrust, securities and consumer protection claims), some of which present novel legal theories. Contingencies Note 30 Litigation Notes to consolidated financial statements In addition, the outcome of a particular proceeding may be a result which the Firm did not take into account in its estimate because the Firm had deemed the likelihood of that outcome to be remote. Accordingly, the Firm's estimate of the aggregate range of reasonably possible losses will change from time to time, and actual losses may vary significantly. 3,868 $ 2,630 837 530,687 252,553 61,980 28,595 40,764 $ 640,353 1,982,179 6,794 25,680 31,166 51,802 68,019 $ 108,783 $ $ Total 82,968 (a) North America 9,598 16,217 25,815 Total international 171,547 43,871 4,569 $ 424,935 1,481 744 1,064 1,301 2,365 Latin America/Caribbean 2,107 6,427 $ 32,474 $ 2,622,532 (a) Substantially reflects the U.S. (b) Prior-period amounts have been revised to conform with the current presentation. (c) Revenue is composed of net interest income and noninterest revenue. JPMorgan Chase & Co./2020 Form 10-K The Corporate segment consists of Treasury and Chief Investment Office and Other Corporate, which includes corporate staff functions and expense that is centrally managed. Treasury and CIO is predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding, capital, structural interest rate and foreign exchange risks. The major Other Corporate functions include Real Estate, Technology, Legal, Corporate Finance, Human Resources, Internal Audit, Risk Management, Compliance, Control Management, Corporate Responsibility and various Other Corporate groups. Corporate The majority of AWM's client assets are in actively managed portfolios. Provides retirement products and services, brokerage, custody, trusts and estates, loans, mortgages, deposits and investment management to high net worth clients. Wealth Management Offers multi-asset investment management solutions across equities, fixed income, alternatives and money market funds to institutional and retail investors providing for a broad range of clients' investment needs. Asset Management Asset & Wealth Management, with client assets of $3.7 trillion, is a global leader in investment and wealth management. Asset & Wealth Management Middle Market Banking covers small and midsized companies, local governments and nonprofit clients. Corporate Client Banking covers large corporations. Commercial Real Estate Banking covers investors, developers, and owners of multifamily, office, retail, industrial and affordable housing properties. 10,032 $ 4,884 Commercial Banking provides comprehensive financial solutions, including lending, wholesale payments, investment banking and asset management products across three primary client segments: Middle Market Banking, Corporate Client Banking and Commercial Real Estate Banking. Other includes amounts not aligned with a primary client segment. research. Markets & Securities Services also includes Securities Services, a leading global custodian which provides custody, fund accounting and administration, and securities lending products principally for asset managers, insurance companies and public and private investment funds. The Corporate & Investment Bank, which consists of Banking and Markets & Securities Services, offers a broad suite of investment banking, market-making, prime brokerage, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, merchants, government and municipal entities. Banking offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Banking also includes Wholesale Payments, which provides payments services enabling clients to manage payments and receipts globally, and cross-border financing. Markets & Securities Services includes Markets, a global market-maker across products, including cash and derivative instruments, which also offers sophisticated risk management solutions, prime brokerage, and Corporate & Investment Bank Consumer & Community Banking offers services to consumers and businesses through bank branches, ATMs, digital (including mobile and online) and telephone banking. CCB is organized into Consumer & Business Banking (including Consumer Banking, J.P. Morgan Wealth Management and Business Banking), Home Lending (including Home Lending Production, Home Lending Servicing and Real Estate Portfolios) and Card & Auto. Consumer & Business Banking offers deposit and investment products, payments and services to consumers, and lending, deposit, and cash management and payment solutions to small businesses. Home Lending includes mortgage origination and servicing activities, as well as portfolios consisting of residential mortgages and home equity loans. Card & Auto issues credit cards to consumers and small businesses and originates and services auto loans and leases. Consumer & Community Banking The following is a description of each of the Firm's business segments, and the products and services they provide to their respective client bases. The Firm is managed on an LOB basis. There are four major reportable business segments - Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset Wealth Management. In addition, there is a Corporate segment.The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is currently evaluated by the Firm's Operating Committee. Segment results are presented on a managed basis. Refer to Segment results of this footnote for a further discussion of JPMorgan Chase's business segments. Note 32 - Business segments JPMorgan Chase & Co./2020 Form 10-K 294 (d) Expense is composed of noninterest expense and the provision for credit losses. (e) Total assets for the U.K. were approximately $353 billion, $309 billion and $299 billion at December 31, 2020, 2019 and 2018, respectively. Commercial Banking 6,991 Asia-Pacific (e) 6,027 $ 2,194 5,060 7,254 Asia-Pacific $ 9,860 15,887 $ (e) $ Europe/Middle East/Africa 2019(b) Latin America/Caribbean 29,131 $ 3,386,071 84,136 $ 119,543 $ $ 845,220 2,540,851 21,796 24,947 66,001 90,948 7,335 10,460 18,135 35,407 $ Notes to consolidated financial statements 2,405 844 16,459 $ $ Europe/Middle East/Africa 2018 (b) 36,431 $ 2,687,379 2,065,167 622,212 6,234 30,197 35,480 44,545 $ $ 54,373 70,854 1,561 115,399 $ Total 89,853 North America (a) 9,065 16,481 25,546 Total international 47,820 183,023 391,369 4,158 $ 1,467 609 $ 3,402 1,000.5 $ 166.6 60.71 $ 280,004 $ 3,887 1.39 % $ 405,514 $ 5,907 1.46 % 275,429 6,146 2.23 Rate Interest(h) balance 2018 1.88 % 1.98 (a) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (b) Represents securities that are tax-exempt for U.S. federal income tax purposes. (c) Includes brokerage-related held-for-investment customer receivables, which are classified in accrued interest and accounts receivable, and all other interest-earning assets, which are classified in other assets on the Consolidated Balance Sheets. (d) Includes commercial paper. (e) All other interest-bearing liabilities include brokerage-related customer payables. Within the Consolidated average balance sheets, interest and rates summary, the principal amounts of nonaccrual loans have been included in the average loan balances used to determine the average interest rate earned on loans. Refer to Note 12 for additional information on nonaccrual loans, including interest accrued. 300 JPMorgan Chase & Co./2020 Form 10-K (Table continued from previous page) Average balance 2019 Interest(h) Rate Average 217,150 3,819 1.76 131,291 4.63 42,456 1,987 4.68 (k) (k) 1,655 319,875 3.01 236,688 7,640 3.23 (i) (i) 9,617 35,748 2.91 5,653 1,574 1.20 115,082 913 0.79 294,958 9,189 3.12 208,266 7,206 3.46 284,127 7,962 2.80 194,232 54,981 $ (g) 29,899 236,865 266,764 3,203,148 51,934 180,411 $ 3,203,148 Liabilities Interest-bearing deposits 76,572 $ 1,389,224 255,421 38,853 $ 2,357 0.17 % 1,058 0.41 Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings(d) 118,055 22,241 Total assets 1.82 (i) 1,004,597 43,886 4.37 (a)(c) 78,784 1,023 1.30 2,779,710 (25,775) 64,941 2.34 All other noninterest-earning assets (a) 372 989,943 0.96 (j) Trading liabilities - derivative payables All other liabilities, including the allowance for lending-related commitments 61,593 162,267 2,936,384 Total liabilities 32,628 Stockholders' equity Common stockholders' equity Total stockholders' equity Total liabilities and stockholders' equity Interest rate spread Net interest income and net yield on interest-earning assets $ Preferred stock Trading liabilities - equity and other instruments (f) 517,527 0.46 205,255 195 0.10 Beneficial interests issued by consolidated VIES Long-term debt Total interest-bearing liabilities Noninterest-bearing deposits 19,216 214 1.12 254,400 5,764 2.27 2,162,369 9,960 Trading liabilities - debt and all other interest-bearing liabilities (e) (f) 52,012 5.25 977,406 $ 55,687 2.25 % 2.52 (f) The combined balance of trading liabilities - debt and equity instruments was $106.5 billion, $101.0 billion and $107.0 billion for the years ended December 31, 2020, 2019 and 2018, respectively. (g) The ratio of average stockholders' equity to average assets was 8.3%, 9.5% and 9.8% for the years ended December 31, 2020, 2019 and 2018, respectively. The return on average stockholders' equity, based on net income, was 10.9%, 14.0% and 12.7% for the years ended December 31, 2020, 2019 and 2018, respectively. (g) (h) Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. (j) Negative interest income and yield are related to the impact of current interest rates combined with the fees paid on client-driven securities borrowed balances. The negative interest expense related to prime brokerage customer payables is recognized in interest expense and reported within trading liabilities - debt and all other interest-bearing liabilities. (k) The annualized rate for securities based on amortized cost was 1.85%, 3.05% and 3.25% for the years ended December 31, 2020, 2019 and 2018, respectively, and does not give effect to changes in fair value that are reflected in AOCI. JPMorgan Chase & Co./2020 Form 10-K 301 Interest rates and interest differential analysis of net interest income - U.S. and non-U.S. Presented below is a summary of interest and rates segregated between U.S. and non-U.S. operations for the years 2018 through 2020. The segregation of U.S. and non-U.S. components is based on the location of the office recording the transaction. Intercompany funding generally consists of dollar-denominated deposits originated in various locations that are centrally managed by Treasury and CIO. (i) Fees and commissions on loans included in loan interest amounted to $1.0 billion for the year ended December 31, 2020, and $1.2 billion each for the years ended December 31, 2019 and 2018. 229,222 255,471 2,608,898 $ 26,249 411,424 31,085 34,667 42,560 43,075 151,717 132,836 2,481,423 2,353,427 $ 27,511 232,907 260,418 2,741,841 (g) $ 57,776 2.16 % 2.46 (Table continued on next page) 407,219 (Unaudited) (Taxable-equivalent interest and rates; in millions, except rates) Non-U.S. Loans:(b) U.S. Non-U.S. All other interest-earning assets, predominantly U.S. (b) $ U.S. 294,669 $ 149,389 0.26 % (19) (0.01) 141,409 1,341 0.95 768 Investment securities: Non-U.S. U.S. 2020 Average balance Interest Rate Interest-earning assets Deposits with banks: U.S. Non-U.S. Federal funds sold and securities purchased under resale agreements: U.S. Non-U.S. Securities borrowed: (a) U.S. Non-U.S. Trading assets - debt instruments: (b) Year ended December 31, 1.22 21,041 1,731,425 53,683 167,456 $ 2,741,841 21,694 118,152 53,786 60,734 154,261 $ 2,608,898 $ 1,115,848 $ 54,669 114,323 20,645 3.47 49,208 5.03 53,779 2,345,279 (13,331) 2,146 3.99 52,551 2,035 3.87 84,571 3.61 2,212,657 (13,269) 76,728 8,957 0.80 % $ 227,994 22,501 568 2.52 21,079 493 2.34 247,968 8,807 3.55 243,246 7,978 3.28 1,848,842 26,795 1.45 1.34 9,280 2,387 1.42 4,630 2.03 52,426 1,248 2.38 1,045,037 189,282 54,993 $ 5,973 0.57 % 3,066 1.62 1,144 2.08 182,105 2,585 177,788 134,517 509,937 4.32 17.3 16.7 15.5 16.0 15.9 15.8 17.3 15.7 7.0 7.0 6.9 7.5 7.9 7.9 Tier 1 leverage ratio (e) Total capital ratio (e) 13.8 14.0 13.1 13.1 12.4 11.5 12.4 12.3 12.2 12.1 Tier 1 capital ratio (e) 15.0 15.0 14.3 13.3 14.1 14.1 8.0 CET1 capital ratio(e) 8.1 6.9 $ 485,567 $ 495,021 398,239 394,251 1,049,610 997,620 $ 457,274 980,019 267,365 990,515 Total assets 3,386,071 3,246,076 3,213,616 307,264 990,775 $ 369,687 $ 510,923 471,144 $ 491,716 558,791 1,009,382 7.0 6.8 6.0 6.3 6.3 6.4 6.4 Selected balance sheet data (period-end) Trading assets(d) $ 503,126 Investment Securities 589,999 Loans (d) 1,012,853 $ 505,822 531,136 989,740 SLR(e) 3,139,431 109 112 16 % ROTCE (b)(c) 24 19 5 17 16 % 18 19 ROA (b) 1.42 1.14 0.58 0.40 20 15 % 14 % 4 % 59.52 57.62 0.90 0.90 0.90 0.90 0.90 0.90 0.80 0.80 Selected ratios and metrics ROE(c) 19 % 15 % 7% 1.22 112 1.30 1.39 110 114 117 114 116 115 Firm LCR (average) 113 JPMorgan Chase Bank, N.A. LCR (average) 160 157 140 117 116 111 66 65 64 Overhead ratio 55 58 51 60 58 56 57 56 Loans-to-deposits ratio(d) 47 49 52 57 64 1.41 2,687,379 2,764,661 2,727,379 (e) The capital metrics reflect the relief provided by the Federal Reserve Board in response to the COVID-19 pandemic, including the CECL capital transition provisions that became effective in the first quarter of 2020. The SLR reflects the temporary exclusions of U.S. Treasury securities and deposits at Federal Reserve Banks that became effective in the second quarter of 2020. Refer to Regulatory Developments Relating to the COVID-19 Pandemic on pages 52-53 and Capital Risk Management on pages 91-101 for additional information. JPMorgan Chase & Co./2020 Form 10-K 299 Distribution of assets, liabilities and stockholders' equity; interest rates and interest differentials Consolidated average balance sheets, interest and rates Provided below is a summary of JPMorgan Chase's consolidated average balances, interest and rates on a taxable-equivalent basis for the years 2018 through 2020. Income computed on a taxable-equivalent basis is the income reported in the Consolidated statements of income, adjusted to present interest income and rates earned on (Table continued on next page) (d) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (Unaudited) (Taxable-equivalent interest and rates; in millions, except rates) Assets assets exempt from income taxes (i.e., federal taxes) on a basis comparable with other taxable investments. The incremental tax rate used for calculating the taxable- equivalent adjustment was approximately 24% in 2020, 2019 and 2018. Average balance 2020 Interesth Year ended December 31, (b) Pre-provision profit, TBVPS and ROTCE are each non-GAAP financial measures. Tangible common equity ("TCE") is also a non-GAAP financial measure. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 62-64 for a further discussion of these measures. (c) Quarterly ratios are based on annualized amounts. Effective January 1, 2020, the Firm adopted the Financial Instruments - Credit Losses ("CECL") accounting guidance. Refer to Note 1 for further information. (a) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. 0.58 % 1.39 % 5,054 1,494 0.63 % 1.42 % 1.39 % 1.43 % $ 5,993 $ 5,260 $ 5,616 1,371 1,403 1,361 0.58 % 0.60 % (h) 0.62 % Rate $ Total investment securities Loans (a) All other interest-earning assets Total interest-earning assets Allowance for loan losses Cash and due from banks Non-taxable securities (b) Trading assets - equity and other instruments (a) Goodwill, MSRs and other intangible assets 476,650 7,843 1.65 33,287 1,437 Trading assets - derivative receivables Taxable securities 2.44 7,869 444,058 $ 749 0.17 % Federal funds sold and securities purchased under resale agreements 275,926 2,436 0.88 Securities borrowed 143,472 (302) (0.21) (j) Trading assets - debt instruments (a) 322,936 Deposits with banks 0.64 % 1,469 $ Common stockholders' equity 249,291 241,050 234,403 231,199 234,337 290,893 235,985 232,844 Total stockholders' equity 279,354 271,113 264,466 261,262 236,222 288,869 296,472 291,498 2,737,188 Deposits 2,144,257 2,001,416 1,931,029 1,836,009 1,562,431 1,525,261 1,524,361 1,493,441 Long-term debt 281,685 279,175 317,003 299,344 261,330 264,348 263,215 259,837 $ 33,637 $ 34,301 $ 25,391 $ 14,314 $ 14,400 $ 14,295 $ 14,591 3.26 % 11,462 1,180 0.49 % $ 3.27 % 9,715 1,560 2.32 % $ 7,062 30,737 2.95 % 10,906 $ 1,050 0.44 % (k) Net charge-off rate $ Headcount 255,351 256,358 256,710 256,720 256,981 257,444 254,983 255,998 Credit quality metrics Allowance for loan losses and lending-related commitments $ Allowance for loan losses to total retained loans Nonperforming assets (d) Net charge-offs 1,095 0.81 100,026 Loans:(b) U.S. 557 (7,907) (7,350) 890 (43) 1,941 Non-U.S. 74 All other interest-earning assets, predominantly U.S.(b) 324 Change in interest income 5,418 2,831 36 (79) (77) (488) 1,928 (555) (219) 253 (198) 55 3,426 (3,686) (260) 2,723 (703) 2,020 38 (115) (850) (1,447) (25,048) 2,416 (776) 95 (1,992) 165 485 650 Federal funds purchased and securities loaned or sold under repurchase agreements: U.S. 2,334 176 (3,126) 1,133 294 1,427 Non-U.S. (51) (3,302) 1,927 407 (4,608) (27) (1,123) (19,630) 48 63 111 4,844 2,999 7,843 Interest-bearing liabilities Interest-bearing deposits: U.S. 495 Non-U.S. 25 (5,103) (2,017) (122) (395) (1,101) 365 336 Volume Rate Net change $ 333 $ Net change (8) (2,820) (318) $ (3,030) $ 915 $ (2,115) 35 60 (3,153) $ (310) Rate Volume 2019 versus 2018 Increase/(decrease) due to change in: 22.3 303 Changes in net interest income, volume and rate analysis The table below presents an attribution of net interest income between volume and rate. The attribution between volume and rate is calculated using annual average balances for each category of assets and liabilities shown in the table and the corresponding annual rates (refer to pages 300-304 for more information on average balances and rates). In this analysis, when the change cannot be isolated to either volume or rate, it has been allocated to volume. The annual rates include the impact of changes in market rates, as well as the impact of any change in composition of the various products within each category of asset or liability. This analysis is calculated separately for each category without consideration of the relationship between categories (for example, the net spread between the rates earned on assets and the rates paid on liabilities that fund those assets). As a result, changes in the granularity or groupings considered in this analysis would produce a different attribution result, and due to the complexities involved, precise allocation of changes in interest rates between volume and rates is inherently complex and judgmental. (Unaudited) Year ended December 31, (On a taxable-equivalent basis; in millions) Interest-earning assets Deposits with banks: U.S. Non-U.S. Federal funds sold and securities purchased under resale agreements: 2020 versus 2019 Increase/(decrease) due to change in: 95 (1,466) U.S. (83) 598 (1) (147) (148) 2 61 362 63 (b) U.S. Non-U.S. Investment securities: U.S. Non-U.S. Trading assets - debt instruments:" 236 (1,728) (1,704) (2,644) (2,727) 1,304 337 1,641 81 (1,064) (983) 168 518 686 Securities borrowed: (a) U.S. Non-U.S. (24) Non-U.S. (446) (85) 222 CLTV: Combined loan-to-value Collateral-dependent: A loan is considered to be collateral- dependent when repayment of the loan is expected to be provided substantially through the operation or sale of the collateral when the borrower is experiencing financial difficulty, including when foreclosure is deemed probable based on borrower delinquency. Commercial Card: provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and business-to-business payment solutions. Credit cycle: A period of time over which credit quality improves, deteriorates and then improves again (or vice versa). The duration of a credit cycle can vary from a couple of years to several years. Credit derivatives: Financial instruments whose value is derived from the credit risk associated with the debt of a third-party issuer (the reference entity) which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Upon the occurrence of a credit event by the reference entity, which may include, among other events, the bankruptcy or failure to pay its obligations, or certain restructurings of the debt of the reference entity, neither party has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value at the time of settling the credit derivative contract. The determination as to whether a credit event has occurred is generally made by the relevant International Swaps and Derivatives Association ("ISDA") Determinations Committee. 305 Client assets: Represent assets under management as well as custody, brokerage, administration and deposit accounts. Client deposits and other third-party liabilities: Deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased and securities loaned or sold under repurchase agreements) as part of client cash management programs. CLO: Collateralized loan obligations Glossary of Terms and Acronyms CRO: Chief Risk Officer CTC: CIO, Treasury and Corporate CVA: Credit valuation adjustment Debit and credit card sales volume: Dollar amount of card member purchases, net of returns. Deposit margin/deposit spread: Represents net interest income expressed as a percentage of average deposits. Distributed denial-of-service attack: The use of a large number of remote computer systems to electronically send a high volume of traffic to a target website to create a service outage at the target. This is a form of cyberattack. Dodd-Frank Act: Wall Street Reform and Consumer Protection Act Criticized: Criticized loans, lending-related commitments and derivative receivables that are classified as special mention, substandard and doubtful categories for regulatory purposes. CIO: Chief Investment Office CIB: Corporate & Investment Bank Chase Bank USA, N.A.: Chase Bank USA, National Association Beneficial interests issued by consolidated VIES: Represents the interest of third-party holders of debt, equity securities, or other obligations, issued by VIES that JPMorgan Chase consolidates. Benefit obligation: Refers to the projected benefit obligation for pension plans and the accumulated postretirement benefit obligation for OPEB plans. BHC: Bank holding company CB: Commercial Banking CBB: Consumer & Business Banking CCAR: Comprehensive Capital Analysis and Review CCB: Consumer & Community Banking CCO: Chief Compliance Officer CCP: "Central counterparty" is a clearing house that interposes itself between counterparties to contracts traded in one or more financial markets, becoming the buyer to every seller and the seller to every buyer and thereby ensuring the future performance of open contracts. A CCP becomes a counterparty to trades with market participants through novation, an open offer system, or another legally binding arrangement. CDS: Credit default swaps CECL: Current Expected Credit Losses JPMorgan Chase & Co./2020 Form 10-K CEO: Chief Executive Officer CET1 Capital: Common equity Tier 1 capital CFTC: Commodity Futures Trading Commission CFO: Chief Financial Officer CFP: Contingency funding plan DVA: Debit valuation adjustment AWM: Asset & Wealth Management EC: European Commission Eligible LTD: Long-term debt satisfying certain eligibility criteria FHA: Federal Housing Administration FHLB: Federal Home Loan Bank FICC: The Fixed Income Clearing Corporation FICO score: A measure of consumer credit risk provided by credit bureaus, typically produced from statistical models by Fair Isaac Corporation utilizing data collected by the credit bureaus. FINRA: Financial Industry Regulatory Authority Firm: JPMorgan Chase & Co. FFIEC: Federal Financial Institutions Examination Council Forward points: Represents the interest rate differential between two currencies, which is either added to or subtracted from the current exchange rate (i.e., "spot rate") to determine the forward exchange rate. FRBB: Federal Reserve Bank of Boston FRC: Firmwide Risk Committee Freddie Mac: Federal Home Loan Mortgage Corporation Free standing derivatives: a derivative contract entered into either separate and apart from any of the Firm's other financial instruments or equity transactions. Or, in conjunction with some other transaction and is legally detachable and separately exercisable. FSB: Financial Stability Board 306 JPMorgan Chase & Co./2020 Form 10-K FRBNY: Federal Reserve Bank of New York Federal Reserve: The Board of the Governors of the Federal Reserve System FDIC: Federal Deposit Insurance Corporation FDIA: Federal Depository Insurance Act Embedded derivatives: are implicit or explicit terms or features of a financial instrument that affect some or all of the cash flows or the value of the instrument in a manner similar to a derivative. An instrument containing such terms or features is referred to as a "hybrid." The component of the hybrid that is the non-derivative instrument is referred to as the "host." For example, callable debt is a hybrid instrument that contains a plain vanilla debt instrument (i.e., the host) and an embedded option that allows the issuer to redeem the debt issue at a specified date for a specified amount (i.e., the embedded derivative). However, a floating rate instrument is not a hybrid composed of a fixed-rate instrument and an interest rate swap. ERISA: Employee Retirement Income Security Act of 1974 EPS: Earnings per share ETD: “Exchange-traded derivatives": Derivative contracts that are executed on an exchange and settled via a central clearing house. Expense categories: • Volume- and revenue-related expenses generally correlate with changes in the related business/ transaction volume or revenue. Examples of volume- and revenue-related expenses include commissions and incentive compensation, depreciation expense related to operating lease assets, and brokerage expense related to equities trading transaction volume. ⚫ Investments include expenses associated with supporting medium- to longer-term strategic plans of the Firm. Examples of investments include initiatives in technology (including related compensation), marketing, and compensation for new bankers and client advisors. Structural expenses are those associated with the day- today cost of running the bank and are expenses not covered by the above two categories. Examples of structural expenses include employee salaries and benefits, as well as noncompensation costs such as real estate and all other expenses. EU: European Union Fannie Mae: Federal National Mortgage Association FASB: Financial Accounting Standards Board FCA: Financial Conduct Authority FCC: Firmwide Control Committee Eligible HQLA: Eligible high-quality liquid assets, for purposes of calculating the LCR, is the amount of unencumbered HQLA that satisfy certain operational considerations as defined in the LCR rule. Auto loan and lease origination volume: Dollar amount of auto loans and leases originated. AUM: "Assets under management": Represent assets managed by AWM on behalf of its Private Banking, Institutional and Retail clients. Includes “Committed capital not Called." AUC: Assets under custody (354) 37 38 75 Long-term debt: U.S. (317) 131 6 (3,193) 13 (3,062) 93 719 812 Non-U.S. (37) Beneficial interests issued by consolidated VIES, predominantly U.S. (47) 137 (a)(c) Trading liabilities - debt, short-term and all other interest-bearing liabilities: U.S. 2 Non-U.S. 36 (2,606) (698) (2,604) (5) 354 349 (662) 30 (77) 19 17 17 Intercompany funding: 3,962 (963) $ 2,089 5,754 (a) Negative interest income and yield are related to the impact of current interest rates combined with the fees paid on client-driven securities borrowed balances. The negative interest expense related to prime brokerage customer payables is recognized in interest expense and reported within trading liabilities - debt and all other interest-bearing liabilities. (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (c) Includes commercial paper. 304 JPMorgan Chase & Co./2020 Form 10-K Glossary of Terms and Acronyms 2020 Form 10-K: Annual report on Form 10-K for year ended December 31, 2020, filed with the U.S. Securities and Exchange Commission. ABS: Asset-backed securities AFS: Available-for-sale ALCO: Asset Liability Committee Amortized cost: Amount at which a financing receivable or investment is originated or acquired, adjusted for accretion or amortization of premium, discount, and net deferred fees or costs, collection of cash, charge-offs, foreign exchange, and fair value hedge accounting adjustments. For AFS securities, amortized cost is also reduced by any impairment losses recognized in earnings. Amortized cost is not reduced by the allowance for credit losses, except where explicitly presented net. AOCI: Accumulated other comprehensive income/(loss) ARM: Adjustable rate mortgage(s) $ 3,052 $ 24.7 1,792 783 4,635 $ (7,430) $ U.S. Non-U.S. Change in interest expense Change in net interest income (89) 89 249 (249) 160 (160) 293 (961) (668) (293) 961 668 $ (17,618) (16,835) (2,795) 22.1 24.5 JPMorgan Chase & Co./2020 Form 10-K 5,739 0.97 Non-U.S. Percentage of total assets and liabilities attributable to non-U.S. operations: Assets Liabilities 2.25 23.5 (a) Negative interest income and yield are related to the impact of current interest rates combined with the fees paid on client-driven securities borrowed balances. The negative interest expense related to prime brokerage customer payables is recognized in interest expense and reported within trading liabilities - debt and all other interest-bearing liabilities. (b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation. (c) Includes commercial paper. (d) Represents the amount of noninterest-bearing liabilities funding interest-earning assets. 302 JPMorgan Chase & Co./2020 Form 10-K 20.9 49,242 1.98 % 54,981 2.30 6,777 60 0.89 (46,327) 46,327 2,162,369 (1,254) 1,254 9,960 0.46 617,341 $ 2,779,710 $ 9,960 0.36 % $ Refer to the "Net interest income" discussion in Consolidated Results of Operations on pages 54-56 for further information. 5,704 (Table continued from previous page) Average balance 150,205 4,068 2.71 102,144 2,427 2.38 0.20 125,224 1.66 115,006 1,392 1.21 92,625 1,423 2,078 204 1.87 % 5,703 Interest Rate 2018 Average balance Interest Rate $ 165,066 $ 3,588 2.17 % $ 114,938 299 0.26 305,117 $ 100,397 2019 247,623 1.12 214 4.58 94,747 2,178 2.30 78,784 1,023 41,708 1.30 64,941 2.34 Total interest-earning assets Interest-bearing liabilities Interest-bearing deposits: U.S. 2,779,710 909,850 1.69 577 (305) (0.30) 43,446 3 0.01 216,025 5,056 2.34 106,911 2,813 2.63 475,832 8,703 1.83 34,105 1,068,857 2,288 0.21 Non-U.S. Intercompany funding: U.S. Non-U.S. Total interest-bearing liabilities Noninterest-bearing liabilities (d) Total investable funds Net interest income and net yield: U.S. 151,120 (30) (0.02) 92,988 597 0.64 19,216 Non-U.S. 1.54 U.S. Beneficial interests issued by consolidated VIES, predominantly U.S. 320,367 69 0.02 Federal funds purchased and securities loaned or sold under repurchase agreements: U.S. 204,958 863 0.42 Non-U.S. 50,463 195 0.39 Trading liabilities - debt, short-term and all other interest-bearing liabilities:(a)(c) U.S. Non-U.S. Long-term debt: 60.48 77,027 1.07 493 2.34 241,914 8,766 3.62 239,718 21,079 7,954 6,054 41 0.68 3,528 24 0.68 3.32 2.52 568 22,501 71,528 504 0.70 147,247 2,574 1.75 147,512 2,225 1.51 87,284 1,259 1.44 85,269 1,306 1.53 (42,947) 42,947 1.01 (1,414) (746) $ 57,776 2.46 % $ 55,687 2.52 % 0.95 % 52,217 50,236 2.95 5,559 1.07 5,451 1.05 2.86 21,041 2,212,657 $ $ 1,414 51,933 746 1,848,842 26,795 1.45 1,731,425 21,041 1.22 496,437 481,232 $ 2,345,279 $ 26,795 1.14 % (51,933) 641 63,710 2.18 8,963 3.11 200,883 6,943 3.46 31,914 287,961 654 35,805 697 1.95 898,570 49,058 5.46 2.05 3.45 2,977 86,299 38,666 151 0.39 38,055 88 0.23 200,811 6,157 3.07 121,967 4,229 3.47 94,147 3,032 3.22 882,314 46,227 5.24 91,373 0.81 802,786 4,562 0.57 265,355 2,061 0.78 242,251 1,411 0.58 164,284 3,989 2.43 117,754 2,562 6,896 825 850,493 76,728 2,954 3.23 95,092 2,981 3.13 53,779 2,146 3.99 52,551 2,035 3.87 2,345,279 84,571 3.61 2,212,657 3.47 60.98 Investing activities 61.76 Bank and bank holding company Non-bank(a) $ 6,000 $ 26,000 $ 32,501 Other operating adjustments 15,357 9,862 (4,400) 2 Net cash provided by/(used in) Interest income from subsidiaries 63 223 216 operating activities 16,857 29,387 22,450 Other income from subsidiaries: Net change in: Bank and bank holding company 2,019 2,738 515 Non-bank (569) 197 32,501 26,000 6,000 (a) (in millions) Year ended December 31, 2020 2019 2018 Operating activities Net income $ 29,131 $ 36,431 $ 32,474 Year ended December 31, (in millions) 2020 (444) 2019 Less: Net income of subsidiaries and affiliates (a) 33,631 42,906 38,125 Income Parent company net loss (4,500) (6,475) (5,651) Dividends from subsidiaries and Cash dividends from subsidiaries affiliates: and affiliates 2018 Statements of cash flows Advances to and investments in subsidiaries and affiliates, net (6) 1,992 1,793 Borrowings from subsidiaries and affiliates (a) 1,425 2,941 (2,273) Total expense 7,542 9,935 8,665 Short-term borrowings (20) (56) (678) Income before income tax benefit and undistributed net income of subsidiaries Proceeds from long-term borrowings 37,312 25,569 25,845 176 Income tax benefit 1,324 17,492 2,033 25,013 Payments of long-term 1,838 borrowings 2,222 Noninterest expense 4,581 13,246 (e) 8,036 Other income 205 (1,731) 888 Total income 7,718 27,427 33,678 Expense All other investing activities, net Net cash provided by/(used in) investing activities 24 (2,663) 71 (2,639) 65 8,099 Interest expense/(income) to Financing activities (a) subsidiaries and affiliates (8,830) (5,303) 2,291 Net change in: Other interest expense 14,150 63 (34,194) Statements of income and comprehensive income Note 33 Parent Company (1,877) (628) (2,505) $ 64,980 $ 58,154 $ 53,724 54,563 57,245 55,059 119,543 115,399 108,783 Provision for credit losses 66 (1) (4) 17,480 5,585 4,871 Noninterest expense 1,373 1,067 902 66,656 65,269 63,148 Income/(loss) before income tax expense/(benefit) Income tax expense/(benefit) Net income/(loss) Average equity (3,065) (3,386) (128) 1,211 (Table continued from previous page) Corporate Reconciling Items (a) Total(b) As of or for the year ended December 31, (in millions, except ratios) 2020 2019 2018 2020 2019 2018 Total assets 2020 2018 Noninterest revenue $ Net interest income Total net revenue 1,199 $ (2,375) (1,176) (114) $ (263) $ 1,325 135 (2,968) $ (418) (2,534) $ (531) 2019 The following tables present Parent Company-only financial statements. Return on equity $ 3,386,071 2,687,379 2,622,532 NM NM NM NM NM NM 12 % 15 % 13 % NM NM NM NM NM NM 56 57 58 $ 29,131 $ 36,431 (a) Segment results on a managed basis reflect revenue on a FTE basis with the corresponding income tax impact recorded within income tax expense/ (benefit). These adjustments are eliminated in reconciling items to arrive at the Firm's reported U.S. GAAP results. (b) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. JPMorgan Chase & Co./2020 Form 10-K 297 Notes to consolidated financial statements ΝΑ NA NA 771,787 $ (2,615) (865) (1,750) $ 72,365 $ 145 (1,026) (966) 1,111 $ 68,407 $ 215 (3,386) (3,386) (3,065) (3,065) (2,505) (2,505) 35,407 44,545 40,764 Overhead ratio 6,276 8,290 (1,241) $ 79,222 $ $ $ 32,474 - $ $ - $ 236,865 $ 232,907 $ 229,222 1,359,831 837,618 8,114 (21,226) $ Equity in undistributed net income of subsidiaries 11,342 11,233 Income tax expense 2,929 Net income $ 12,136 $ 2,218 9,443 $ 878 251 2,045 2,325 1,690 2,054 4,687 $ 2,865 $ 8,520 $ 9,080 $ 9,652 $ 9,179 Earnings per share data Net income: Basic 11,405 10,565 3,116 5,565 16,942 16,791 28,285 16,293 $ 16,372 29,291 $ 28,747 $ 16,256 29,076 16,348 13,176 12,272 16,038 11,401 11,992 $ 12,919 12,728 Provision for credit losses (1,889) 611 10,473 8,285 1,427 1,514 1,149 1,495 Income before income tax expense 15,065 11,661 12,491 $ Diluted 2.93 2.92 $ 286,658 Common shares at period-end 3,049.4 3,048.2 3,047.6 $ 274,323 3,047.0 $ 429,913 $ 369,133 $ 357,479 Book value per share 81.75 79.08 76.91 75.88 3,084.0 75.98 3,136.5 3,197.5 75.24 73.88 3,298.0 3,308.2 $ 328,387 3,244.0 71.78 TBVPS (b) Cash dividends declared per share 66.11 63.93 (21,956) $ 293,451 $ 387,492 Market capitalization Market and per common share data $ 1.39 $ 0.79 $ 2.58 $ 2.69 $ 2.83 $ 2.65 1.38 3.80 $ 3.79 0.78 Average shares: Basic Diluted 3,079.7 3,085.1 3,076.3 3,095.8 3,082.8 3,081.0 3,100.7 3,140.7 3,148.5 2.68 3,198.5 3,207.2 2.82 2.65 3,250.6 3,259.7 2.57 28,192 3,077.8 $ 29,147 $ 32,980 16,875 2019 All other financing activities, net Net cash used in financing activities (1,080) (1,290) (1,526) (12,694) (29,481) (30,680) Cash and due from banks $ Deposits with banking subsidiaries 54 $ 6,811 Trading assets 1,775 32 5,309 3,011 Net decrease in cash and due from banks and deposits with banking subsidiaries 1,524 (29) (131) Cash and due from banks and Advances to, and receivables from, subsidiaries: deposits with banking subsidiaries at the beginning of the year 5,341 5,370 5,501 Bank and bank holding company 27 2020 (10,109) (12,343) (12,690) Proceeds from issuance of $ 27,631 16,906 5,623 preferred stock 4,500 5,000 1,696 Net income $ 29,131 $ 36,431 $ 32,474 Redemption of preferred stock (1,430) 2,358 (4,075) Other comprehensive income, net 6,417 3,076 (1,476) Treasury stock repurchased (6,517) (24,001) Comprehensive income Balance sheets December 31, (in millions) Assets $ 35,548 $ 39,507 $ 30,998 Dividends paid (1,696) Cash and due from banks and (19,983) 86 249,070 279,354 2,616 9,288 197,100 232,414 261,330 Total liabilities and stockholders' equity $ 528,424 $ 493,744 298 (a) Affiliates include trusts that issued guaranteed capital debt securities ("issuer trusts"). (b) At December 31, 2020, long-term debt that contractually matures in 2021 through 2025 totaled $10.8 billion, $10.0 billion, $19.1 billion, $21.8 billion, and $13.5 billion, respectively. (c) Refer to Notes 20 and 28 for information regarding the Parent Company's guarantees of its subsidiaries' obligations. (d) Represents payments, net of refunds, made by the Parent Company to various taxing authorities and includes taxes paid on behalf of certain of its subsidiaries that are subsequently reimbursed. The reimbursements were $8.3 billion, $6.4 billion, and $1.2 billion for the years ended December 31, 2020, 2019, and 2018, respectively. (e) As a result of the merger of Chase Bank USA, N.A. with and into JPMorgan Chase Bank, N.A., JPMorgan Chase Bank, N.A. distributed $13.5 billion to the Parent company as a return of capital, which the Parent company contributed to the IHC. JPMorgan Chase & Co./2020 Form 10-K Supplementary information Selected quarterly financial data (unaudited) 213,384 As of or for the period ended (in millions, except per share, ratio, headcount data and where otherwise noted) 4th quarter 3rd quarter 2nd quarter 1st quarter 4th quarter 3rd quarter 2nd quarter 1st quarter Selected income statement data Total net revenue(a) Total noninterest expense (a) Pre-provision profit(b) Non-bank $ 29,224 16,048 2020 $ 23,410 2019 Total stockholders' equity deposits with banking Investments (at equity) in subsidiaries and affiliates: $ 25,150 924 9,612 subsidiaries at the end of the year $ 6,865 $ 5,341 $ 5,370 Cash interest paid $ 508,602 471,207 Cash income taxes paid, net(d) 5,445 $ 7,957 5,366 3,910 $ 6,911 1,782 Bank and bank holding company Other assets Non-bank Long-term debt (b)(c) Short-term borrowings Borrowings from, and payables to, subsidiaries and affiliates (a) Liabilities and stockholders' equity Other liabilities 1,044 10,699 $ 493,744 $ 528,424 Total assets 1,011 10,058 84 Total liabilities (c) ICAAP: Internal capital adequacy assessment process IDI: Insured depository institutions IBOR: Interbank Offered Rate HTM: Held-to-maturity IHC: JPMorgan Chase Holdings LLC, an intermediate holding company Investment-grade: An indication of credit quality based on JPMorgan Chase's internal risk assessment. The Firm considers ratings of BBB-/Baa3 or higher as investment- grade. IPO: Initial public offering ISDA: International Swaps and Derivatives Association JPMorgan Chase: JPMorgan Chase & Co. LCR: Liquidity coverage ratio JPMorgan Securities: J.P. Morgan Securities LLC Loan-equivalent: Represents the portion of the unused commitment or other contingent exposure that is expected, based on historical portfolio experience, to become drawn prior to an event of a default by an obligor. LDA: Loss Distribution Approach LGD: Loss given default LOB: Line of business HQLA: "High-quality liquid assets" consist of cash and certain high-quality liquid securities as defined in the LCR rule. LLC: Limited Liability Company LIBOR: London Interbank Offered Rate JPMorgan Chase Bank, N.A.: JPMorgan Chase Bank, National Association Households: A household is a collection of individuals or entities aggregated together by name, address, tax identifier and phone number. Bader A. Alamoudi Home equity-senior lien: Represents loans and commitments where JPMorgan Chase holds the first security interest on the property. Belgium Switzerland Filippo Gori LOB CROS: Line of Business and CTC Chief Risk Officers Loss emergence period: Represents the time period between the date at which the loss is estimated to have been incurred and the ultimate realization of that loss. LTIP: Long-term incentive plan Hong Kong Kevin G. Latter Ali Moosa Mark C.M. Leung Home equity - junior lien: Represents loans and commitments where JPMorgan Chase holds a security interest that is subordinate in rank to other liens. Bahrain, Egypt and Lebanon FTE: Fully taxable equivalent FVA: Funding valuation adjustment FX: Foreign exchange G7: Group of Seven nations: Countries in the G7 are Canada, France, Germany, Italy, Japan, the U.K. and the U.S. G7 government bonds: Bonds issued by the government of one of the G7 nations. Ginnie Mae: Government National Mortgage Association GSIB: Global systemically important banks Headcount-related expense: Includes salary and benefits (excluding performance-based incentives), and other noncompensation costs related to employees. HELOC: Home equity line of credit Glossary of Terms and Acronyms LTV: "Loan-to-value": For residential real estate loans, the relationship, expressed as a percentage, between the principal amount of a loan and the appraised value of the collateral (i.e., residential real estate) securing the loan. MSR: Mortgage servicing rights The LTV ratio at the origination date of the loan. Origination date LTV ratios are calculated based on the actual appraised values of collateral (i.e., loan-level data) at the origination date. Prime mortgage loans are made to borrowers with good credit records who meet specific underwriting requirements, including prescriptive requirements related to income and overall debt levels. New prime mortgage borrowers provide full documentation and generally have reliable payment histories. Subprime Subprime loans are loans that, prior to mid-2008, were offered to certain customers with one or more high risk characteristics, including but not limited to: (i) unreliable or poor payment histories; (ii) a high LTV ratio of greater than 80% (without borrower-paid mortgage insurance); (iii) a high debt-to-income ratio; (iv) an occupancy type for the loan is other than the borrower's primary residence; or (v) a history of delinquencies or late payments on the loan. MSA: Metropolitan statistical areas Multi-asset: Any fund or account that allocates assets under management to more than one asset class. NA: Data is not applicable or available for the period presented. NAV: Net Asset Value Net Capital Rule: Rule 15c3-1 under the Securities Exchange Act of 1934. Prime Net charge-off/(recovery) rate: Represents net charge- offs/(recoveries) (annualized) divided by average retained loans for the reporting period. • • Interchange income: Fees earned by credit and debit card issuers on sales transactions. Reward costs: The cost to the Firm for points earned by cardholders enrolled in credit card rewards programs generally tied to sales transactions. Partner payments: Payments to co-brand credit card partners based on the cost of loyalty program rewards earned by cardholders on credit card transactions. Tanguy A. Piret Net mortgage servicing revenue: Includes operating revenue earned from servicing third-party mortgage loans, which is recognized over the period in which the service is provided; changes in the fair value of MSRS; the impact of risk management activities associated with MSRS; and gains and losses on securitization of excess mortgage servicing. Net mortgage servicing revenue also includes gains and losses on sales and lower of cost or fair value adjustments of certain repurchased loans insured by U.S. government agencies. Net production revenue: Includes fees and income recognized as earned on mortgage loans originated with the Net interchange income includes the following components: Origination date LTV ratio triggers. The option ARM real estate loan product is an adjustable- rate mortgage loan that provides the borrower with the option each month to make a fully amortizing, interest-only or minimum payment. The minimum payment on an option ARM loan is based on the interest rate charged during the introductory period. This introductory rate is usually significantly below the fully indexed rate. The fully indexed rate is calculated using an index rate plus a margin. Once the introductory period ends, the contractual interest rate charged on the loan increases to the fully indexed rate and adjusts monthly to reflect movements in the index. The minimum payment is typically insufficient to cover interest accrued in the prior month, and any unpaid interest is deferred and added to the principal balance of the loan. Option ARM loans are subject to payment recast, which converts the loan to a variable-rate fully amortizing loan upon meeting specified loan balance and anniversary date Current estimated LTV ratio An estimate of the LTV as of a certain date. The current estimated LTV ratios are calculated using estimated collateral values derived from a nationally recognized home price index measured at the metropolitan statistical area ("MSA") level. These MSA-level home price indices consist of actual data to the extent available and forecasted data where actual data is not available. As a result, the estimated collateral values used to calculate these ratios do not represent actual appraised loan-level collateral values; as such, the resulting LTV ratios are necessarily imprecise and should therefore be viewed as estimates. Combined LTV ratio The LTV ratio considering all available lien positions, as well as unused lines, related to the property. Combined LTV ratios are used for junior lien home equity products. Managed basis: A non-GAAP presentation of Firmwide financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management also uses this financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors. Master netting agreement: A single agreement with a counterparty that permits multiple transactions governed by that agreement to be terminated or accelerated and settled through a single payment in a single currency in the event of a default (e.g., bankruptcy, failure to make a required payment or securities transfer or deliver collateral or margin when due). JPMorgan Chase & Co./2020 Form 10-K 307 Glossary of Terms and Acronyms 308 MBS: Mortgage-backed securities Measurement alternative: Measures equity securities without readily determinable fair values at cost less impairment (if any), plus or minus observable price changes from an identical or similar investment of the same issuer. Merchant Services: offers merchants payment processing capabilities, fraud and risk management, data and analytics, and other payments services. Through Merchant Services, merchants of all sizes can accept payments via credit and debit cards and payments in multiple currencies. MEV: Macroeconomic variable MMLF: Money Market Mutual Fund Liquidity Facility Moody's: Moody's Investor Services Mortgage origination channels: Retail - Borrowers who buy or refinance a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties. Correspondent - Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm. Mortgage product types: Alt-A Alt-A loans are generally higher in credit quality than subprime loans but have characteristics that would disqualify the borrower from a traditional prime loan. Alt-A lending characteristics may include one or more of the following: (i) limited documentation; (ii) a high CLTV ratio; (iii) loans secured by non-owner occupied properties; or (iv) a debt-to-income ratio above normal limits. A substantial proportion of the Firm's Alt-A loans are those where a borrower does not provide complete documentation of his or her assets or the amount or source of his or her income. Option ARMS MD&A: Management's discussion and analysis Nick Bossart Russia and Kazakhstan Yan L. Tavrovsky Latin America/Caribbean Phyllis J. Campbell JPMorgan Chase Vice Chairs Cassander Verwey The Netherlands Karim Tannir Khaled Hobballah Middle East and North Africa Pablo Garnica Luxembourg Francesco Cardinali Van Bich Phan Vietnam Carl K. Chien Taiwan Marco Sucharitku Thailand Edmund Y. Lee Mark S. Garvin Vittorio U. Grilli Mel R. Martinez David Mayhew Chairman of the Board of Directors Nestlé S.A. JPMorgan Chase & Co./2020 Form 10-K Paul Bulcke Chairman and Chief Executive Officer LVMH Moët Hennessy - Louis Vuitton Paris, France Bernard Arnault Rice, Hadley, Gates & Manuel LLC Washington, District of Columbia Vice Chairman of the Council Partner The Hon. Robert M. Gates Singapore London, United Kingdom Former Prime Minister of Great Britain Chairman of the Council Rt. Hon. Tony Blair J.P. Morgan International Council 313 Peter L. Scher E. John Rosenwald JPMorgan Chase & Co./2020 Annual Report and Northern Ireland Sub-Saharan Africa Carlos Ma. G Mendoza Steve R. Clayton Germany Tae Jin Park Korea Daniel Darahem Brazil Mustafa Bagriacik Kyril Courboin Steve Teru Rinoie Turkey France Japan Facundo D. Gómez Minujin Argentina Angela M. Hurtado Colombia Moises Mainster Andean, Caribbean and Central America Stefan P. Povaly Chile South and South East Asia Iberia David E. Rawlings Canada North America Italy Malaysia Roy Navon Gioshia Ralie Israel Philippines Indonesia Madhav Kalyan Ireland India Felipe García-Moreno Mexico Andres Errazuriz Ignacio de la Colina Murlidhar Maiya Carin Bryans Glossary of Terms and Acronyms Co-President and Net revenue rate: Represents Credit Card net revenue (annualized) expressed as a percentage of average loans for the period. Member of: 1 Audit Committee 2 Compensation & Management Development Committee 3 Corporate Governance & Nominating Committee 4 Risk Committee 5 Public Responsibility Committee Operating Committee James Dimon Chairman and Chief Executive Officer Daniel E. Pinto Co-President and Chief Operating Officer; CEO, Corporate & Investment Bank Gordon A. Smith Chief Operating Officer; CEO, Consumer & Community Banking Ashley Bacon Virginia M. Rometty¹, 3 Retired Executive Chairman and Chief Executive Officer International Business Machines Corporation (Technology) Chief Executive Officer General Dynamics (Aerospace and defense) Phebe N. Novakovic¹ Chairman and (Industrial and financial services) Linda B. Bammann2,4 Retired Deputy Head of Risk Management JPMorgan Chase & Co. (Financial services) Stephen B. Burke²,3 Retired Chairman and Chief Executive Officer NBCUniversal, LLC (Television and entertainment) Todd A. Combs 2,3 Investment Officer Berkshire Hathaway Inc.; President and Chief Risk Officer Chief Executive Officer GEICO James S. Crown 4,5 Chairman and Chief Executive Officer Henry Crown and Company (Diversified investments) James Dimon Chairman and Chief Executive Officer JPMorgan Chase & Co. (Financial services) Timothy P. Flynn¹ Retired Chairman and Chief Executive Officer KPMG (Professional services) Mellody Hobson 4,5 Co-CEO and President Ariel Investments, LLC (Investment management) Michael A. Neal 1,5 Retired Vice Chairman General Electric Company; Retired Chairman and Chief Executive Officer GE Capital (Conglomerate and insurance) Board of Directors Marc K. Badrichani Lori A. Beer 312 JPMorgan Chase & Co./2020 Annual Report Regional Chief Executive Officers Asia Pacific Europe/Middle East/Africa Latin America/Canada Filippo Gori Viswas Raghavan Alfonso Eyzaguirre Senior Country Officers and Location Heads Asia Pacific Australia and New Zealand Robert P. Bedwell China Europe/Middle East/Africa Austria Vevey, Switzerland Secretary John H. Tribolati Lou Rauchenberger General Auditor Elena A. Korablina Firmwide Controller Chief Information Officer Mary Callahan Erdoes CEO, Asset & Wealth Management Stacey Friedman General Counsel Takis T. Georgakopoulos Global Head of Wholesale Payments Teresa A. Heitsenrether Global Head of Securities Services Carlos M. Hernandez Executive Chair of Investment & Corporate Banking Marianne Lake CEO, Consumer Lending Robin Leopold Head of Global Sales & Research Head of Human Resources Jennifer A. Piepszak Chief Financial Officer Troy L. Rohrbaugh Head of Global Markets Peter L. Scher Vice Chairman Sanoke Viswanathan Head of International Consumer Banking Other Corporate Officers Reggie A. Chambers Investor Relations Joseph M. Evangelisti Corporate Communications Douglas B. Petno CEO, Commercial Banking intent to sell, and the impact of risk management activities associated with the mortgage pipeline and warehouse loans. Net production revenue also includes gains and losses on sales and lower of cost or fair value adjustments on mortgage loans held-for-sale (excluding certain repurchased loans insured by U.S. government agencies), and changes in the fair value of financial instruments measured under the fair value option. 311 Warehouse loans: Consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as loans. Pre-provision profit/(loss): Represents total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses. Pretax margin: Represents income before income tax expense divided by total net revenue, which is, in management's view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is one basis upon which management evaluates the performance of AWM against the performance of their respective competitors. Principal transactions revenue: Principal transactions revenue is driven by many factors, including: • the bid-offer spread, which is the difference between the price at which a market participant is willing and able to JPMorgan Chase & Co./2020 Form 10-K 309 Glossary of Terms and Acronyms sell an instrument to the Firm and the price at which another market participant is willing and able to buy it from the Firm, and vice versa; and realized and unrealized gains and losses on financial instruments and commodities transactions, including those accounted for under the fair value option, primarily used in client-driven market-making activities, and on private equity investments. Realized gains and losses result from the sale of instruments, closing out or termination of transactions, or interim cash payments. - Unrealized gains and losses result from changes in valuation. In connection with its client-driven market-making activities, the Firm transacts in debt and equity instruments, derivatives and commodities, including physical commodities inventories and financial instruments that reference commodities. Principal transactions revenue also includes realized and unrealized gains and losses related to: • • derivatives designated in qualifying hedge accounting relationships, primarily fair value hedges of commodity and foreign exchange risk; derivatives used for specific risk management purposes, primarily to mitigate credit risk and foreign exchange risk. PSUs: Performance share units PRA: Prudential Regulation Authority PPPL Facility: Paycheck Protection Program Lending Facility PPP: Paycheck Protection Program PDCF: Primary Dealer Credit Facility Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds. NFA: National Futures Association NM: Not meaningful NOL: Net operating loss Nonaccrual loans: Loans for which interest income is not recognized on an accrual basis. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status when full payment of principal and interest is not expected, regardless of delinquency status, or when principal and interest have been in default for a period of 90 days or more unless the loan is both well-secured and in the process of collection. Collateral-dependent loans are typically maintained on nonaccrual status. Nonperforming assets: Nonperforming assets include nonaccrual loans, nonperforming derivatives and certain assets acquired in loan satisfaction, predominantly real estate owned and other commercial and personal property. NOW: Negotiable Order of Withdrawal NSFR: Net Stable Funding Ratio REIT: "Real estate investment trust”: A special purpose investment vehicle that provides investors with the ability to participate directly in the ownership or financing of real- estate related assets by pooling their capital to purchase and manage income property (i.e., equity REIT) and/or mortgage loans (i.e., mortgage REIT). REITS can be publicly or privately held and they also qualify for certain favorable tax considerations. OAS: Option-adjusted spread OCI: Other comprehensive income/(loss) OPEB: Other postretirement employee benefit OTTI: Other-than-temporary impairment Over-the-counter ("OTC") derivatives: Derivative contracts that are negotiated, executed and settled bilaterally between two derivative counterparties, where one or both counterparties is a derivatives dealer. Over-the-counter cleared ("OTC-cleared") derivatives: Derivative contracts that are negotiated and executed bilaterally, but subsequently settled via a central clearing house, such that each derivative counterparty is only exposed to the default of that clearing house. Overhead ratio: Noninterest expense as a percentage of total net revenue. Parent Company: JPMorgan Chase & Co. Participating securities: Represents unvested share-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, "dividends"), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants RSUs to certain employees under its share-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities, based on their respective rights to receive dividends. PCA: Prompt corrective action PCD: “Purchased credit deteriorated" assets represent acquired financial assets that as of the date of acquisition have experienced a more-than-insignificant deterioration in credit quality since origination, as determined by the Firm. PCI: “Purchased credit-impaired” loans represented certain loans that were acquired and deemed to be credit- impaired on the acquisition date. The superseded FASB guidance allowed purchasers to aggregate credit-impaired loans acquired in the same fiscal quarter into one or more pools, provided that the loans had common risk characteristics (e.g., product type, LTV ratios, FICO scores, past due status, geographic location). A pool was then accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. PD: Probability of default OCC: Office of the Comptroller of the Currency JPMorgan Chase & Co./2020 Form 10-K Regulatory VaR: Daily aggregated VaR calculated in accordance with regulatory rules. Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments. Structural interest rate risk: Represents interest rate risk of the non-trading assets and liabilities of the Firm. Structured notes: Structured notes are financial instruments whose cash flows are linked to the movement in one or more indexes, interest rates, foreign exchange rates, commodities prices, prepayment rates, or other market variables. The notes typically contain embedded (but not separable or detachable) derivatives. Contractual cash flows for principal, interest, or both can vary in amount and timing throughout the life of the note based on non-traditional indexes or non-traditional uses of traditional interest rates or indexes. Taxable-equivalent basis: In presenting results on a managed basis, the total net revenue for each of the business segments and the Firm is presented on a tax- equivalent basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in managed basis results on a level comparable to taxable investments and securities; the corresponding income tax impact related to tax-exempt items is recorded within income tax expense. TBVPS: Tangible book value per share TCE: Tangible common equity TDR: "Troubled debt restructuring" is deemed to occur when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. TLAC: Total loss-absorbing capacity U.K.: United Kingdom Unaudited: Financial statements and information that have not been subjected to auditing procedures sufficient to permit an independent certified public accountant to express an opinion. U.S.: United States of America U.S. government agencies: U.S. government agencies include, but are not limited to, agencies such as Ginnie Mae and FHA, and do not include Fannie Mae and Freddie Mac which are U.S. government-sponsored enterprises (“U.S. GSES"). In general, obligations of U.S. government agencies are fully and explicitly guaranteed as to the timely payment of principal and interest by the full faith and credit of the U.S. government in the event of a default. U.S. GAAP: Accounting principles generally accepted in the U.S. U.S. GSE(S): "U.S. government-sponsored enterprises" are quasi-governmental, privately-held entities established or chartered by the U.S. government to serve public purposes as specified by the U.S. Congress to improve the flow of credit to specific sectors of the economy and provide certain essential services to the public. U.S. GSEs include Fannie Mae and Freddie Mac, but do not include Ginnie Mae or FHA. U.S. GSE obligations are not explicitly guaranteed as to the timely payment of principal and interest by the full faith and credit of the U.S. government. U.S. LCR: Liquidity coverage ratio under the final U.S. rule. U.S. Treasury: U.S. Department of the Treasury VA: U.S. Department of Veterans Affairs VaR: "Value-at-risk" is a measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment. VCG: Valuation Control Group VGF: Valuation Governance Forum VIES: Variable interest entities SPES: Special purpose entities SMBS: Stripped mortgage-backed securities SOFR: Secured Overnight Financing Rate SLR: Supplementary leverage ratio Glossary of Terms and Acronyms Retained loans: Loans that are held-for-investment (i.e., excludes loans held-for-sale and loans at fair value). Revenue wallet: Proportion of fee revenue based on estimates of investment banking fees generated across the industry (i.e., the revenue wallet) from investment banking transactions in M&A, equity and debt underwriting, and loan syndications. Source: Dealogic, a third-party provider of investment banking competitive analysis and volume-based league tables for the above noted industry products. RHS: Rural Housing Service of the U.S. Department of Agriculture Risk-rated portfolio: Credit loss estimates are based on estimates of the probability of default ("PD") and loss severity given a default. The probability of default is the likelihood that a borrower will default on its obligation; the loss given default ("LGD") is the estimated loss on the loan that would be realized upon the default and takes into consideration collateral and structural support for each credit facility. ROA: Return on assets ROE: Return on equity ROTCE: Return on tangible common equity ROU assets: Right-of-use assets RSU(s): Restricted stock units RWA: "Risk-weighted assets": Basel III establishes two comprehensive approaches for calculating RWA (a Standardized approach and an Advanced approach) which include capital requirements for credit risk, market risk, and in the case of Basel III Advanced, also operational risk. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk- weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated on a generally consistent basis between Basel III Standardized and Basel III Advanced. REO: Real estate owned S&P: Standard and Poor's 500 Index SAR(S): Stock appreciation rights Scored portfolios: Consumer loan portfolios that predominantly include residential real estate loans, credit card loans, auto loans to individuals and certain small business loans. SEC: Securities and Exchange Commission Securities financing agreements: Include resale, repurchase, securities borrowed and securities loaned agreements Seed capital: Initial JPMorgan capital invested in products, such as mutual funds, with the intention of ensuring the fund is of sufficient size to represent a viable offering to clients, enabling pricing of its shares, and allowing the manager to develop a track record. After these goals are achieved, the intent is to remove the Firm's capital from the investment. Shelf securities: Securities registered with the SEC under a shelf registration statement that have not been issued, offered or sold. These securities are not included in league tables until they have actually been issued. Single-name: Single reference-entities 310 JPMorgan Chase & Co./2020 Form 10-K SCB: Stress Capital Buffer Jamie Dimon* Saudi Arabia New York, New York For information about direct deposit of dividends, please contact Computershare. Direct deposit of dividends Investor Services Program JPMorgan Chase & Co.'s Investor Services Program offers a variety of convenient, low-cost services to make it easier to reinvest dividends and buy and sell shares of JPMorgan Chase & Co. common stock. A brochure and enrollment materials may be obtained by contacting the Program Administrator, Computershare, by calling 800-758-4651, by writing to the address indicated above or by visiting its website at www-us.computershare.com/investor. Telephone: 800-758-4651 www.computershare.com/investor United States Louisville, KY 40202 462 South 4th Street Suite 1600 Transfer agent and registrar Computershare The Corporate Governance Principles, the charters of the principal standing Board committees, the Code of Conduct, the Code of Ethics for Finance Professionals and other governance information can be accessed by visiting our website at jpmorganchase.com and clicking on "Governance” under the "Who We Are" tab. New York, NY 10004-2413 4 New York Plaza Contact Computershare: To contact any of the Board members or committee chairs, the Lead Independent Director or the non-management directors as a group, please mail correspondence to: JPMorgan Chase & Co. Attention (Board member(s)) Office of the Secretary New York, NY 10172-0003 Telephone: 212-270-2479 JPMCinvestorrelations@jpmchase.com 277 Park Avenue Investor Relations JPMorgan Chase & Co. Financial information about JPMorgan Chase & Co. can be accessed by visiting the Investor Relations website at jpmorganchase.com. Additional questions should be addressed to: The New York Stock Exchange ticker symbol for the common stock of JPMorgan Chase & Co. is JPM. New York Stock Exchange Stock listing New York, NY 10004-2413 4 New York Plaza Office of the Secretary JPMorgan Chase & Co. Annual Report on Form 10-K The Annual Report on Form 10-K of JPMorgan Chase & Co. as filed with the U.S. Securities and Exchange Commission will be made available without charge upon request to: Directors By telephone: Within the United States, Canada and Puerto Rico: 800-758-4651 (toll free) From all other locations: 201-680-6862 (collect) Chairman and Chief Executive Officer JPMorgan Chase & Co. Anton J. Ulmer in f jpmorganchase.com All rights reserved. Printed in the U.S.A. © 2021 JPMorgan Chase & Co. Paper from responsible sources FSC® C020268 MIX www.fsc.org FSC This Annual Report is printed on paper made from well-managed forests and other controlled sources. The paper is independently certified by Bureau Veritas Quality International according to Forest Stewardship CouncilⓇ standards. "JPMorgan Chase," "J.P. Morgan,” “Chase,” the Octagon symbol and other words or symbols in this report that identify JPMorgan Chase services are service marks of JPMorgan Chase & Co. Other words or symbols in this report that identify other parties' goods or services may be trademarks or service marks of those other parties. 300 Madison Avenue New York, NY 10017 PricewaterhouseCoopers LLP Independent registered public accounting firm If you receive duplicate mailings because you have more than one account listing and you wish to consolidate your accounts, please write to Computershare at the address above. Duplicate mailings Louisville, KY 40202 United States Suite 1600 462 South 4th Street By overnight delivery: Computershare P.O. Box 505000 Louisville, KY 40233 United States By regular mail: Computershare All other locations: 201-680-6610 (collect) TDD service for the hearing impaired within the United States, Canada and Puerto Rico: 800-231-5469 (toll free) New York, NY 10179-0001 Telephone: 212-270-6000 jpmorganchase.com Corporate headquarters 383 Madison Avenue Stockholder inquiries JPMorgan Chase & Co./2020 Annual Report Kissinger Associates, Inc. New York, New York Chairman The Hon. Henry A. Kissinger Munich, Germany Siemens AG President and Chief Executive Officer Joe Kaeser The Hon. John Howard OM AC Former Prime Minister of Australia Sydney, Australia The Hon. Carla A. Hills Chairman and Chief Executive Officer Hills & Company International Consultants Washington, District of Columbia Chairman of the Executive Board Sberbank Chief Executive Officer, Herman Gref New Brunswick, New Jersey Chairman and Chief Executive Officer Johnson & Johnson Alex Gorsky San Pedro Garza García, Mexico Armando Garza Sada Chairman of the Board ALFA, S.A.B. of C.V. Madrid, Spain Chairman and Chief Executive Officer Iberdrola, S.A. Ignacio S. Galán Turin, Italy EXOR N.V. JPMORGAN CHASE & Co. John Elkann Chairman and Chief Executive Officer Jorge Paulo Lemann Director The Kraft Heinz Company Pittsburgh, Pennsylvania Moscow, Russia Chief Executive Officer and Chairman of the Executive Board Wolters Kluwer 314 * Ex-officio Nancy McKinstry Jaime Augusto Zobel de Ayala Chairman and Chief Executive Officer Group Chief Executive Officer Shiseido Co., Ltd. Tokyo, Japan President and Masahiko Uotani National Committee of the Chinese People's Political Consultative Conference Hong Kong, China The Hon. Tung Chee Hwa GBM Vice Chairman Hong Kong, China Alibaba Group Joseph C. Tsai Executive Vice Chairman Ratan Naval Tata Chairman Emeritus Tata Sons Ltd Mumbai, India Ayala Corporation Makati City, Philippines Chief Executive Officer OCI N.V. London, United Kingdom Amin H. Nasser President and Chief Executive Officer Saudi Aramco Dhahran, Saudi Arabia The Hon. Condoleezza Rice Partner Alphen aan den Rijn, The Netherlands Paolo Rocca Chairman and Chief Executive Officer Tenaris Buenos Aires, Argentina Nassef Sawiris Rice, Hadley, Gates & Manuel LLC Stanford, California more than 3M of loans went $112K in relief employee jobs Through March 2021, we've provided more than $40 billion to more than 400,000 small businesses through the PPP program. Since March 13, 2020, we've delayed payments and refunded fees for customers on over 2 million accounts. average loan amount ~80% of loans were for less than $100K ~80% to businesses with fewer than 10 employees majority-minority of loans went to businesses with fewer than 5 employees ~30% of loans went to businesses in census tracts 1 $28 billion excluding Small Business Administration safe harbor refunds. 36 JPMorgan Chase: Supporting the “Real Economy” during the COVID-19 Crisis To support the "real economy” – our customers, clients, employees and communities impacted by the global crisis - JPMorgan Chase has brought the full force of its core business and expertise. In 2020, we raised capital and provided credit totaling $2.3 trillion for customers and businesses of all sizes, helping them meet payroll, avoid layoffs and support operations. $32B ~50% more than Importantly, CECL does not change risk management or the way we run the company. We have been lending, and will continue to lend, to our clients and customers throughout the pandemic with prudent risk management. Our credit risk decisions and broader risk appetite are mostly driven by our clients' needs and market conditions rather than solely by reserve methodology. While reserve levels are an estimate reflecting management's expectations of credit losses at the balance sheet date, they may not reflect the amount of losses ultimately realized. loans funded We committed $250 million in global business and philanthropic initiatives, with particular focus on the most vulnerable people and communities hardest hit by the pandemic. 4. While we disbanded Haven, we will continue to build on what we learned. Although the United States has some of the best healthcare in the world (i.e., doctors, pharmaceutical care and innovation) and many people from other countries come here when they need serious medical attention, the problems associated with healthcare are serious, rampant and obvious. Our costs are more than twice those of the developed world without justification by better outcomes. There is no transparency in pricing, with patients legitimately complaining of hidden costs. And chronic care is not necessarily managed properly. More than 30 million Americans are uninsured, and we are falling short in basic wellness. Amazon, Berkshire Hathaway and JPMorgan Chase set up Haven to address some of these problems, and, in the process, we learned a lot about how the healthcare system could be improved. Although we decided to disband Haven, JPMorgan Chase will continue to build on what we learned. We will invest in healthcare innovation and other approaches to improve the health and well-being of our employees and address this critical national issue. More details will be shared as we progress. 34 V. COVID-19 AND THE ECONOMY Within days of realizing that COVID-19 was a global pandemic that would virtually close down large parts of the world's economies, the U.S. government moved with unprece- dented speed. Fortunately, banks were part of the solution – unlike in the Great Recession. And unlike the Great Recession, the U.S. economy was actually in good shape going into the COVID-19 recession. Though there are many differences, it's instructive to compare the recovery from the Great Recession with the expected recovery from the COVID-19 recession. 1. Bold action by the Fed and the U.S. government effectively reversed financial panic. The Federal Reserve (critically, with the support of the U.S. Treasury) immediately rolled out facilities that financed Treasuries, corporate bonds, mortgage-backed secu- rities and other securities that effectively reversed the financial panic taking place. A full-blown financial crisis would have made the COVID-19 recession far worse, deeper and longer. Markets reacted extremely posi- tively, and companies, over the next nine months, raised an unprecedented $2 trillion in debt and equity at good prices, dramati- cally improving their financial condition and balance sheets. Congress, importantly, also took immediate action to provide fiscal stimulus, the Corona- virus Aid, Relief, and Economic Security Act, also known as the CARES Act, totaling $2.2 trillion. This largely consisted of stimulus payments to individuals, enhanced unem- ployment insurance and loans, which could be forgiven, to small businesses. Please see the sidebar on page 36 for more detail on the Paycheck Protection Program. Suffice it to say while real damage was done, the size and scope of these programs dramatically reversed the deterioration of the economy and unemployment, which hit 14.8% in April 2020 but made steady prog- ress back to 6.7% by the end of the year – though this number underrepresents the damage that was done because of the large deterioration in labor force participation and the potential permanent loss of many small businesses. One last important point: The speed and breadth of the programs were critical, and there is no way they could have been done perfectly. While it always makes sense to do a thorough postmortem review and to prop- erly punish those who deliberately misuse emergency government programs, we should try to avoid excessive finger-pointing. 2. Banks entered this recent crisis in great shape and were part of the solution coming out. The banking system was in excellent shape going into this crisis, and just about every bank took extensive actions to help their customers, employees and communities. The sidebar on page 37 details how JPMorgan Chase responded to support various stake- holders. It's important to note that many of these programs went far beyond what was requested by the government. Of course, banks are always affected, for the better and worse, by just about everything that impacts the economy. Some have said that banks were helped, or even bailed out, by the government's actions. The govern- ment took these actions to help those who needed it – not to help the banks. These actions helped just about everyone - and they had a collateral benefit to the banks. 35 The Paycheck Protection Program The Paycheck Protection Program, while not perfect, was a tremendous achievement. In the spring of 2020, lenders had seven frantic days to get ready to accept applications for $349 billion in loans through the newly created Paycheck Protection Program. Often known simply as PPP, the federal program provided desperately needed cash to help businesses sustain payroll so their employees could put food on their tables and make their rent or mortgage payments. If a business used the loan to pay its employees and certain other permitted expenses, the Small Business Administration would fully forgive the loan. All told, in 2020, we funded over 280,000 PPP loans for more than $32 billion - the most of any lender to companies that employ a total of 3+ million people. We are especially proud that we helped some of America's smallest businesses: childcare centers, social service agencies, schools, grocery stores, physicians' offices and restaurants. In fact, half of our loans went to companies with fewer than five employees. And we're fully engaged in the 2021 edition of PPP: Through March 2021, we've funded in excess of 130,000 loans for more than $10 billion - again, the most of any lender. And more than 90% of those loans went to businesses with fewer than 25 employees. Given that most small businesses keep just two weeks of cash on hand, the government and lenders had to act with exceptional speed. What they created in record time was unprecedented and really quite extraordinary. The program accomplished what it set out to do. Together, we helped many small businesses survive and kept a painful recession from becoming far, far worse. JPMorgan Chase Helped Thousands of Small Businesses in 2020 more than 280K 888 Our ability to do all this, and more, is the result of the actions and investments we've made over many years to build a strong and resilient company. To understand this in more specific terms, look at the chart on the next page that shows, prior to the COVID-19 recession, banks had $13 trillion in deposits and only $10 trillion in loans. This $3 trillion in "lost" lending (this is, in part, directly related to the new liquidity requirements) may very well have contributed to the secular stagnation experi- enced in the last decade. If $3 trillion more had been lent, the banking sector would have fostered a more dynamic economy, and GDP growth over the past decade would almost certainly have been faster. • Provided more than $70 million in loan relief through nearly 1,500 multifamily loans, affecting housing for more than 27,000 tenants Offered landlord borrowers periods of interest-only payments, deferral of mortgage payments and the ability to capitalize prior deferred payments over two years or more Provided payment assistance to millions of Chase customers, freeing up capital for rent or other critical expenses COMMUNITIES • Committed $200 million to help • underserved small businesses and nonprofits access low-cost capital through community partners Committed $50 million to address public health and long-term economic challenges resulting from COVID-19 37 V. COVID-19 AND THE ECONOMY But many companies, large and small, may not have survived had JPMorgan Chase not taken extraordinary efforts to help them. While the government's actions were a benefit to banks, there is no question the banks were able to weather a terrible storm while reserving extensively for potential future loan losses. Importantly, the Fed conducted two additional severely adverse Comprehensive Capital Analysis and Review (CCAR) stress tests, which projected bank results under extreme unemployment, GDP loss, market disruption and a smaller government stimulus. The result showed that banks could withstand this extreme outcome while continuing to finance the economy. I also have very little doubt that if the severely adverse scenario played out, JPMorgan Chase would perform far better than the stress test projections. 3. The confusing interplay of monetary, fiscal and regulatory policy continues through recessions. Prior to the Great Recession in 2008, banks operated under a completely different regu- latory, capital and liquidity regime. Banks held less capital (for many banks, it was too little), they left virtually no money deposited at the Fed, they generally lent out an amount roughly equal to their deposits and they had less liquidity, mostly in the form of Trea- suries and mortgages (the securities portfolio was also used for interest rate exposure). This completely changed with Dodd-Frank (the Dodd-Frank Wall Street Reform and Consumer Protection Act) capital/liquidity rules in 2010, and it changed again dramati- cally with the COVID-19 recession of 2020. The quantitative easing and fiscal stimulus taken after the Great Recession were partially offset by changes in regulatory policy. illustrates, As the chart on the next page until the Great Recession of 2008, banks were generally able to lend out 100% of their deposits. In addition, they maintained liquidity in the form of securities. Dodd- Frank created a new rule called the liquidity coverage ratio (LCR), which required banks to permanently "lock up" a lot more liquidity and also created more restrictions around what counted as liquidity. The new regula- tions generally limited liquidity sources to cash deposits at central banks, Treasuries and a portion of government-guaranteed securi- ties. It should be noted that while the historic bank reserve requirement is now zero, it has effectively been replaced with LCR, which is substantially the same thing as a reserve requirement but far more stringent. In addi- tion, we obviously saw an increase in capital requirements and their complexity. Taken together, these changes resulted in the loan- to-deposit ratio dropping to approximately 75% and it is likely to stay approximately there unless regulations are changed. While loans are, of course, subject to supply and demand, this is a structural reduction that was clearly due to regulatory changes. The effect was also enduring: As banks phased in these rules, this new restriction limited their ability to extend credit, and that, in turn, may have held back the economy from reaching its maximum potential output. The firm earns almost $50 billion +/- pre- provision profit annually; it is able to easily handle large increases in reserves; and we could easily have done substantially more while maintaining high capital and high liquidity. This is also why we saw no reason to cut our dividend. If, however, the worst- case scenario had happened (which means it could have gotten even worse from there), we might have cut our dividend to retain capital out of prudence. 38 LANDLORDS AND RENTERS • • . • • CUSTOMERS Offered delayed payments and forbearance options for around 2 million mortgage, auto and credit card accounts representing $85 billion in loans Refunded $120 million in fees on consumer deposit accounts for nearly 1 million customers Streamlined relief benefit enrollment and renewal processes and required no evidence of hardship • • SMALL BUSINESSES Supported distribution of funds through the SBA PPP • Provided $18 billion in new and renewed credit for U.S. small businesses (outside of PPP) in 2020 Committed $350 million to support underserved small businesses, including Black and Latinx companies • • EMPLOYEES Continued to pay employees for regularly scheduled hours even if hours were reduced by temporary site closures or other circumstances Provided a special payment to select full- and part-time employees whose role required continuing on-site work Enhanced support for working parents, including childcare and tutoring Expanded access to medical resources LARGE EMPLOYERS AND ESSENTIAL SERVICES Helped many large employers avoid layoffs and furloughs for countless Americans Extended funding to nonprofit and government services, such as hospitals and transportation, to support continued essential services for their communities Provided $865 billion in credit for corporations that, collectively, employ tens of millions of workers Delayed payments for 21,000 loans and refunded $24 million in deposit fees for more than 130,000 small businesses Clearly in turbulent times, these scenarios and the probabilities assigned to them are highly uncertain and volatile. The following are also clear and extremely important: - IV. SPECIFIC ISSUES FACING OUR COMPANY 8. Less extensive KYC / AML requirements 9. No social requirements (CRA) 10. Limited public and regulatory reporting requirements 11. Higher debit card income KYC Know your customer AML Anti-money laundering CRA = Community Reinvestment Act 29 III. BANKS' ENORMOUS COMPETITIVE THREATS FROM VIRTUALLY EVERY ANGLE A few items need further explanation. On capital requirements, you should always remember that the market determines this level, not regulators, and to the extent that capital requirements in one entity are much higher than another, activities will move. Ironically, because standardized capital and G-SIFI capital do not recognize credit risk, banks have a peculiar incentive to hold higher risk credit rather than lower risk credit. All companies have operational risk, and most companies absorb operating losses through earnings. Banks are required to hold substantial capital against this risk. (I'm not debating that there is operational risk.) And because of the Durbin Amendment, if a bank has a customer with a small checking account who spends $20,000 a year on a debit card, the bank will only receive $120 in debit revenue- while a small bank or nonbank would receive $240. This differ- ence may determine whether you can even compete in certain customer segments. It's important to note that while some of the fintechs have done an excellent job, they may actually be more expensive to the customer. Finally, it's important to point out that not only has private credit been moving to the private markets but so have companies them- selves. The number of public companies in the United States has been dropping dramat- ically over the past two decades, which has corresponded to an even larger increase in the number of private companies. Following its peak at 8,000 in 1997, the number of public companies is now around 6,000, and if you exclude non-operating companies, such as investment funds and trust compa- nies, the decline is even more dramatic. This is worthy of serious study. The reasons are complex and may include factors such as onerous reporting requirements; higher litigation expenses; annual shareholder meetings focused on matters that most share- holders view as frivolous or inappropriate for company actions; costly regulations; less compensation flexibility; and heightened public scrutiny. It's incumbent upon us to figure out why so many companies and so much capital are being moved out of the transparent public markets to the less trans- parent private markets and whether this is in the country's long-term interest. - We need competition - because it makes banking better and we need to manage the emerging risks with level playing field regulation in a way that ensures safety and soundness across the industry. 3. Al, the cloud and digital are transforming how we do business. We cannot overemphasize the extraordinary importance of new technology in the new world. Today, all technology is built "cloud- enabled," which means the applications and their associated data can run on the cloud. This brings many extraordinary advantages, but the one that I'd like to spotlight is the immediate ability to access data and associ- ated machine learning with virtually unlim- ited compute power. Essentially, in the cloud, you can "access" hundreds of databases and deploy machine learning in a split second - something mainframes and legacy systems and databases simply cannot do. To go from the legacy world to the cloud, applications not only have to be “refactored," but, more important, data also must be “re-platformed" so it is accessible. This availability of data - and banks have a tremendous amount of data - makes data enormously valuable and digitally accessible. All of this work takes time and money, but it's absolutely essential that we do it. We already extensively use AI, quite success- fully, in fraud and risk, marketing, pros- pecting, idea generation, operations, trading and in other areas - -to great effect, but we are still at the beginning of this journey. And we are training our people in machine learning – there simply is no speed fast enough. 30 III. BANKS' ENORMOUS COMPETITIVE THREATS FROM VIRTUALLY EVERY ANGLE 4. Fintech and Big Tech are here ... big time! Fintech companies here and around the world are making great strides in building both digital and physical banking products and services. From loans to payment systems to investing, they have done a great job in developing easy-to-use, intuitive, fast and smart products. We have spoken about this for years, but this competition now is every- where. Fintech's ability to merge social media, use data smartly and integrate with other platforms rapidly (often without the disadvan- tages of being an actual bank) will help these companies win significant market share. Importantly, Big Tech (Amazon, Apple, Face- book, Google and, as I said, now I'd include Walmart) is here, too. Their strengths are extraordinary, with ubiquitous platforms and endless data. At a minimum, they will all embed payments systems within their ecosystems and create a marketplace of bank products and services. Some may create exclusive white label banking relationships, and it is possible some will use various banking licenses to do it directly. Though their strengths may be substantial, Big Tech companies do have some issues to deal with that may, in fact, slow them down. Their regulatory environment, globally, is heating up, and they will have to confront major issues in the future (banks have faced similar scrutiny). Issues include data privacy and use, how taxes are paid on digital products, and antitrust and anticompetitive issues - such as favoring their own products and services over others on their platform and how they price products and access to their platforms. In addition, Big Tech will have very strong competition - not just from JPMorgan Chase in banking but also from each other. And that competition is far bigger than just banking – Big Tech companies now compete with each other in advertising, commerce, search and social. 7. Fewer privacy restrictions, virtually no data restrictions 5. JPMorgan Chase is aggressively adapting to new challenges. 6. Less costly regulations 4. No FDIC insurance III. BANKS' ENORMOUS COMPETITIVE THREATS FROM VIRTUALLY EVERY ANGLE 2. The growth in shadow and fintech banking calls for level playing field regulation. The chart below shows the potential regula- tory differences between being a bank and being a nonbank or a fintech company – though this varies for each type of company on each item depending upon its legal and regulatory status. In some cases, these regula- tory differences may be completely appro- priate, but certainly not in all cases. When I make a list like this, I know I will be accused of complaining about bank regula- tions. But I am simply laying out the facts for our shareholders in trying to assess the competitive landscape going forward. It is completely clear that, increasingly, many banking products, such as payments and certain forms of deposits among others, are moving out of the banking system. In addition, lending in many forms - including mortgage, student, leveraged, consumer and non-credit card consumer - is moving out of the banking system. Neobanks and nonbanks are gaining share in consumer accounts, which effectively hold cash-like deposits. Bank and Nonbank Regulation Requirements Payments are also moving out of the banking system in merchant processing and in debit or alternative payment systems. We believe that many of these new compet- itors have done a terrific job in easing customers' pain points and making digital platforms extremely simple to use. But growth in shadow banking has also partially been made possible because rules and regulations imposed upon banks are not necessarily imposed upon these nonbanks. While some of this may have been deliberate, sometimes the rules were accidentally calibrated to move risk in an unintended way. We should remember that the quantum of risk may not have changed - it just got moved to a less-regu- lated environment. And new risks get created. While it is not clear that the rise in nonbanks and shadow banking has reached the point of systemic risk, this trend is accelerating and needs to be assiduously monitored, which we do regularly as part of our own business. Bank 1. Higher capital requirements (which also require expensive debt and non-tax-deductible preferreds), even on deposits 2. Operational risk capital 3. Extensive liquidity requirements 4. FDIC insurance (this cost JPM ~$12B over the last 10 years and not tax deductible beginning in 2018) 5. U.K. bank levy and surcharges (this cost JPM $3.2B over the last 10 years) 6. More costly regulations (e.g., loans, CFPB, OCC), including resolution planning and CCAR 7. Heavy restrictions around privacy and use of data 8. Extensive KYC/ AML requirements 9. Substantial social requirements (CRA) 10. Extensive public and regulatory reporting requirements (e.g., disclosure, compensation) 11. Lower revenue opportunities (i.e., Durbin - this cost JPM ~$17B over the last 10 years) FDIC Federal Deposit Insurance Corporation CFPB Consumer Financial Protection Bureau OCC Office of the Comptroller of the Currency CCAR = Comprehensive Capital Analysis and Review Fintech / Nonbank 1. Lower capital requirements, set by market 2. No operational risk capital 3. No liquidity requirements 5. No U.K. bank levy or surcharges As tough as the competition will be, JPMorgan Chase is well-positioned for the challenge. But our eyes are wide open as the landscape changes rapidly and dramat- ically. We have an extraordinary number of products and services, a large, existing client base, huge economies of scale, a fortress balance sheet and a great, trusted brand. We also have an extraordinary amount of data, and we need to adopt AI and cloud as fast as possible so we can make better use of it to better serve our customers. We need to make our extraordinary number of products and services a huge plus by improving ease of use and reducing complexity. We need to move faster and bolder in how we attack new markets while protecting our existing ones. Sometimes new markets look too small or appear not to be critical to our customer base until they are. We intend to be a little more aggressive here. - While we will argue for a level playing field, both in terms of how products and services 20.7% $14 10.8% $22 12.5% 6.5% Actual UER 3.6% 3.8% 13.1% 8.8% 6.8% 3Q20 4Q20 4Q19 (Incurred loss) 1/1/2020 (CECL adoption) 1Q20 2Q20 I Reported allowance Extreme adverse case Central case Unexpected downside Expected downside ■■ Extreme Adverse UER, next 4Q average --Central UER, next 4Q average CECL = Current expected credit losses UER - Unemployment rate 33 $19 $28 $25 $31 are treated by regulators and possibly how competition should be treated across plat- forms, we are not relying on much to change. So we will simply have to contend with the hand we are dealt and adjust our strategies as appropriate. We have mentioned that our highest and best use of capital is to expand our busi- nesses, and we would prefer to make great acquisitions instead of buying back stock. We are somewhat constrained by how much we can grow our balance sheet because our capital charges will grow with our size, so sometimes buying back stock may still be the best option. But acquisitions are in our future, and fintech is an area where some of that cash could be put to work – this could include payments, asset management, data, and relevant products and services. We will continue to do everything in our power to make JPMorgan Chase successful- and are confident we can do so. 31 IV. SPECIFIC ISSUES FACING OUR COMPANY In this section, I review and analyze some of the current critical issues that affect our company. 1. Cyber risk remains a significant threat. We cannot overemphasize the importance of cyber risk, not just to our bank (we spend more than $600 million a year on cybersecurity) but also to our customers, countries, economies and critical industries (i.e., telecom and power). We have pointed out to our shareholders before that having disciplined cyber hygiene is almost as important as the money you spend. Threats to our cybersecurity need urgent attention from our government as issues of national security and impediments to trade. Govern- ments should build on prior agreements in the United Nations, recognizing the appli- cability of international law to cyberspace and enforcing obligations to hold bad actors accountable. Acknowledging that govern- ments and their regulatory agencies are prime targets for cyber criminals, these agencies need to provide transparency to those affected by incidents (e.g., financial institutions and others that hold sensitive data), invest in the uplift to cybersecurity, and adopt safe and sound practices for data protection and handling. Much of our extraordinary cyber capabil- ities are also used to train and protect our customers, particularly in the areas of risk and fraud. 2. Brexit was finally accomplished - but uncertainties linger. Brexit was accomplished, but many issues still need to be negotiated. And in those negotiations, Europe has had, and will continue to have, the upper hand. In the short run (i.e., the next few years), this cannot possibly be a positive for the United Kingdom's GDP - the effect after that will be completely based upon whether the United Kingdom has a comprehensive and well- executed strategic plan that is acceptable to Europe. Included among the unresolved questions is how financial services will operate. London has been a major financial center that, under all laws and regulations, could conduct business throughout Europe. For most of us, the bulk of our operations (i.e., risk, compliance, audit, legal, regula- tory, market-making, investment banking, research and asset management) were performed centrally in London. It was hugely efficient for all of Europe - and for finan- cial services companies as well. London is a magnificent place to do business in terms of the rule of law, human capital, tech- nology, transportation, language and many other facets. But future financial regulations The best way to look at this is to analyze our loan loss reserves as of December 31, 2020. Our central case is essentially our baseline forecast (and is roughly similar to the Federal Reserve's current forecast at the time), which would have unemployment over the ensuing 12 months at 6.5%. If we reserved to this case, our reserves would total $22 billion. But we run multiple scenarios - one of which is an extreme adverse case. This worst case, which is slightly more severe than the Federal Reserve's extreme adverse case, would have unemployment over the ensuing 12 months at 12.5% (among other variables). If we reserved as if this scenario had a 100% chance of happening, we would require $45 billion in reserves. After proba- bility weighting multiple scenarios, we ended the year with $31 billion in reserves. - During this transition, our costs (most of which will probably be passed on to customers in one form or another) will go up as functions become duplicated. We may reach a tipping point many years out when it may make sense to move all functions that service Europe out of the United Kingdom and into continental Europe. But London still has the opportunity to adapt and reinvent itself, particularly as the digital landscape continues to revolutionize financial services. Innovation is key to preparing for doing the business of tomorrow versus relying on the shifting ways of the past. 32 IV. SPECIFIC ISSUES FACING OUR COMPANY 3. New accounting requirements affect reserve reporting but not how we run our business. A new loan loss reserving method called the current expected credit losses (CECL) standard was adopted by large financial institutions, effective January 1, 2020. To oversimplify, there were two main changes. First, you must reserve for expected credit losses over the full remaining expected life of the loan, whereas in the past, we reserved for losses that had already been incurred using a forecast over a loss emergence period, for example the ensuing 12 months or so for credit cards. Second, you were to incorporate different reasonable and supportable macro- economic forecasts (for multiple scenarios) in estimating losses. Given the benign macro- economic environment when this new CECL standard was adopted, it increased reserves by only $4.3 billion, which was primarily attributed to moving to lifetime loss coverage for Card, with only a small amount of reserves for the probability of a far worse economic environment. Hundreds of variables go into the scenarios and calculations shown in the chart below. During periods of stress, the firm leaned more heavily to the downside to reflect uncertainties not fully captured by the scenarios themselves. Uncertainties included a substantial drop in headline employment without corresponding job creation, the degree of permanent job losses, the extent and timing of federal government assis- tance, unknowns around vaccine efficacy against new virus strains, and the poten- tial for economic scarring from changes in consumer behavior and the recovery of directly impacted sectors. Allowance: Range of Downside Uncertainty ($ in billions) $52 $45 $34 $34 were left uncertain in Brexit; and it is clear that, over time, European politicians and regulators will make many understandable demands to move functions into European jurisdictions. Because of this and because of strong European efforts to compete with London - Paris, Frankfurt, Dublin and Amsterdam will grow in importance as more financial functions are performed there. Even so, few winners are likely to emerge from this fragmentation. Not surprisingly, there were bumps in the road as the SBA and lenders worked around the clock to establish and implement specific rules and processes, as well as develop the technology to support the program. Ultimately, though, it was a lifesaver for millions of U.S. businesses. In Business Banking, we processed more than four years' worth of loan applications in 23 days - a combination of digital prowess and the efforts of more than 1,000 people who manually reviewed applications and contacted clients after hours and on weekends to correct errors. Investment Advisory Mutual and money market funds; wealth data from financial institutions on behalf of Council. No examination authority. Today, the United States and other countries around the world are grappling with many other critical issues. To name just a few: capitalism versus other economic systems; access to healthcare; immigration policy; the role of business in our society; and how, or even whether, the United States intends to exercise global leadership. Many Americans have lost faith in their government's ability to solve these and other problems - in fact, most people would describe government as ineffective, bureaucratic and often biased. Almost all institutions - governments, schools, media and businesses - have lost credibility in the eyes of the public. And 47 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE perhaps for good reason: Many of our prob- lems have been around for a long time and are not aging well. Politics is increasingly divisive, and government is increasingly dysfunctional, leading to a number of poli- cies that simply don't work. Americans know that something has gone terribly wrong, and they blame this coun- try's leadership: the elite, the powerful, the decision makers - in government, in business and in civic society. This is completely appropriate, for who else should take the blame? And people are right to be angry and feel let down. Our failures fuel the populism on both the political left and right. But populism is not policy, and we cannot let it drive another round of poor planning and bad leadership that will simply make our country's situation worse. To explain how and why this all happened, we tend to look for convenient reasons some blame greed and “short-termism," some blame immigration and others blame the uncontrolled effects of new technolo- gies, trade or China. Many of our citizens are unsettled, and the fault line for all this discord is a fraying American dream - the enormous wealth of our country is accruing to the very few. In other words, the fault line is inequality. And its cause is staring us in the face: our own failure to move beyond our differences and self-interest and act for the greater good. The good news is that this is fixable. Some Americans think that the country's can-do attitude, innovative entrepreneurism and great resiliency, which served us so well in prior crises, still exist and will re-emerge to help us self-correct. At the other end of the spectrum, there are those who think we are simply a great empire whose glory days have passed and we should cede global leadership to China. These advocates would add that democracy itself does not work - our failures being prime evidence of democracy's ineffec- tiveness. Both views fall short. The problems that are tearing at the fabric of American society require all of us govern- ment, business and civic society - to work together with a common purpose. And that common purpose should be our ongoing quest to be a more perfect union and to maintain America's preeminent role in the world. To do this, we need to demand more of both ourselves and of our leaders. And we can't fix our problems if we don't acknowl- edge them and the damage they have caused. Hoping that things will self-correct is not a strategy working on solutions is. One last thing: The raw power of America is often represented by our incredible military might. In reality, however, our raw power emanates from our economic vitality and strength, which have always been predi- cated upon freedom, free enterprise, and the promise of increasing equality and opportu- nity for all. If income inequality is the fault line, returning to the basic morality at the core of America's founding principles can lead us to a common purpose and help bind us together again. 48 2020 2021 Estimate 2020 2021 Estimate $T % of GDP $T % of GDP $T % of GDP $T % of GDP U.S. 3.2 17% 1.4 7% Perhaps we were lulled into a false sense of security and complacency in the last two decades of the 20th century as we enjoyed relative peace in the world and a position of global dominance, validated by the fall of the Soviet Union. During those two decades, we experienced relatively unin- terrupted and strong growth, resulting in broad improvement in income for almost all Americans. That stability was shattered by the September 11, 2001, terrorist attacks, which were followed by nearly 20 years of overseas combat for American soldiers. Economic growth over the last two decades (including the Great Recession of 2008) has been painfully slow, with increasing income inequality and virtually no growth in income at the lower rungs of the economic ladder. The COVID-19 pandemic, for which our nation was totally unprepared, capped by the horrific murder of George Floyd, shoved into the spotlight our country's profound inequities and their devastating effects inequities that had been there for a long time. Once more, our country suffered, and its least well-off individuals suffered the most. Unfortunately, the tragedies of this past year are only the tip of the iceberg - they merely expose enormous failures that have existed for decades and have been deeply damaging to America. 3.1 China's leaders believe that America is in decline. They believe this not only because their country's sheer size will make them the largest economy on the planet by 2030 but also because they believe their long-term thinking and competent, consistent leader- ship have outshone America's in so many ways. The Chinese see an America that is losing ground in technology, infrastructure and education - a nation torn and crippled by politics, as well as racial and income inequality and a country unable to coordi- nate government policies (fiscal, monetary, industrial, regulatory) in any coherent way to accomplish national goals. Unfortunately, recently, there is a lot of truth to this. Our nation is clearly under a lot of stress and strain from various events: the COVID-19 pandemic, of course, which has taken more American lives than the total lost in World War II, the Korean War and the Vietnam War combined, resulting in acute economic distress for millions more; the brutal murder of George Floyd and the racial unrest that followed; the divisive 2020 presidential election, culminating in the storming of the Capitol and the attempt to disrupt our democ- racy; and the seemingly inevitable, but none- theless alarming and unnerving, rise of China, threatening America's global preeminence. We need to decide who we want to intermediate in the markets when there is stress. Several times in the last few years you have seen dislocation in our repo markets, Trea- sury markets and, in March 2020, all of our markets. In many cases, the Fed has had to step in to intermediate and help finance these markets. Part of the reason for this is the probably unintended confluence of new regulations. We now manage our bank to try to maxi- 44 V. COVID-19 AND THE ECONOMY mize and optimize across more than 20 capital and liquidity factors (we run the bank to serve customers, but we maximize capital and liquidity requirements for economic reasons). But the confluence of three main constraints (the LCR, the supplementary leverage ratio (SLR) rule and G-SIFI) created red lines that we cannot cross. Over the past two years, we saw significant dislocation in the U.S. Treasury (UST) repo markets, which were certainly linked to these regulations. At those moments of stress, by simply reducing the regulatory cost of UST repo, we could have supplied hundreds of billions of dollars in additional UST financing to the market (this activity would be properly collateral- ized and very safe) – and remember, we are only one market player. In addition, when the market had high stress, we could also have lent hundreds of billions of dollars against corporate bonds, mortgage securi- ties or equities to help market participants sell or deleverage in an orderly way. We did much of this in the Great Recession, but today's new rules precluded us from taking these actions this time. JPMorgan Chase was essentially "the discount window" for the marketplace before Dodd-Frank - we would lend freely against good collateral just as the central bank was the discount window for banks in a crisis. This system is broken. The main point is that if large players cannot intermediate in markets because of regula- tory requirements, the Fed will have to do it- and far more frequently than just in the worst crises. I do not believe that this is good, long-term central bank policy. Finally, more thought should be given to how stress tests and buffers can and should be used in a financial crisis. The main question is when you are in the depths of a crisis, how do you stress test without going down a rabbit hole? And is that the time when bank boards are going to allow people to reduce their capital buffers? Plain and simple, coun- tercyclical buffers do not work. Public rhetoric and the politicization of complex regulations aside, proper design of these systems should be done to maxi- mize the health of the U.S. economy for all. Overall, the banks – and, importantly, your bank stand ready to do more. 5. The pandemic accelerated remote working capabilities, which will likely carry forward. While we are continually preparing for multiple business resiliency scenarios (i.e., data center failures, closures of cities, major storms, even pandemic planning), we never prepared for a global pandemic, which also entailed a large-scale shutdown of the global economy. And while many of our employees, particularly in the branches, continued to work on our premises every day, it was amazing how quickly we were able to set up the technology from call centers and opera- tions to trading and investment banking – to enable our employees to work from home. We learned that we could function virtually with Zoom and Cisco and maintain produc- tivity, at least in the short run. - The COVID-19 pandemic changed the way we work in many ways, but, for the most part, it only accelerated ongoing trends. And while working from home will become more permanent in American business, it needs to work for both the company and its clients. I believe our firm's on-site versus remote work will sort out something like this: Generally speaking, we envision a model that will find many employees working in a location full time. That would include nearly all of the employees in our retail bank branches, as well as jobs in check processing, vaults, lockbox, sales and trading, critical operations functions and facilities, amenities, security, medical staff and many others. 45 V. COVID-19 AND THE ECONOMY Some employees will be working under a hybrid model (e.g., some days per week in a location and the other days at home). And a small percentage of employees, maybe 10%, will possibly be working full time from home for very specific roles. In all cases, these decisions depend upon what is optimal for our company and our clients, and we will extensively monitor and analyze outcomes to ensure this is the case. Of course, we will also continue to reopen following health authority and govern- ment guidelines and our own established processes. Remote work will change how we manage our real estate. We will quickly move to a more "open seating" arrangement, in which digital tools will help manage seating arrangements, as well as needed amenities, such as conference room space. As a result, for every 100 employees, we may need seats for only 60 on average. This will significantly reduce our need for real estate. The virtual world also presented some serious weaknesses. For example: Performing jobs remotely is more successful when people know one another and already have a large body of existing work to do. It does not work as well when people don't know one another. Most professionals learn their job through an apprenticeship model, which is almost impossible to replicate in the Zoom world. Over time, this drawback could dramati- cally undermine the character and culture you want to promote in your company. A heavy reliance on Zoom meetings actu- ally slows down decision making because there is little immediate follow-up. And remote work virtually eliminates spontaneous learning and creativity because you don't run into people at the coffee machine, talk with clients in unplanned scenarios, or travel to meet with customers and employees for feed- back on your products and services. Finally, we still intend to build our new head- quarters in New York City. We will, of course, consolidate even more employees into this building, which will house between 12,000 to 14,000 employees. We are extremely excited about the building's public spaces, state-of- the-art technology, and health and wellness amenities, among many other features. It's in the best location in one of the world's greatest cities. 46 46 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE America has faced tough times before – the Civil War, World War I, the U.S. stock market crash of 1929 and the Great Depression that followed, and World War II, among others. As recently as the late 1960s and 1970s, we struggled with the loss of the Vietnam War, political and racial injustice, recessions, inflation and the emergence of Japan as an economic power. But in each case, Ameri- ca's might and resiliency strengthened our position in the world, particularly in relation to our major international competitors. This time may be different. 17% 3.7 19% We have a lot of experienced and hard- working regulators in the United States and globally. But I'm afraid that we gave them a virtually impossible job. The financial world is complex and rapidly changing. We gave them a regulatory system that is slow and backward-looking. A few years ago, my letter to shareholders included a "spaghetti chart" to illustrate how complex the regulatory environ- ment in the United States had become. We're republishing it here to make a few points. Complexities of the Regulatory System Reprinted from the 2011 Chairman and CEO Letter to Shareholders New agency or new powers and authority Old agency Authority to request information but no examination authority OFAC/FinCEN Financial Stability Oversight Council Identify risks to the financial stability of the United States from activities of large, Interconnected financial companies. Authority to gather information from financial institutions. Make recommendations to the Fed and other primary financial regulatory agencies regarding heightened prudential standards. State Regulatory Authorities and AGS Power to enforce rules promulgated by Consumer Financial Protection Bureau SEC Regulates securities exchanges; mutual funds and investment advisors. Examination authority for broker-dealers. Office within Treasury, which may collect Authority over security-based swaps, security-based swap dealers and major security-based swap participants. CFTC Market oversight and enforcement functions. Authority over swaps, swap dealers and major swap participants. Regulates trading markets, clearing organizations and intermediaries. Office of the Comptroller of the Currency Focus on safety and soundness. Primary regulator of national banks and federal savings associations. Examination authority. Examines loan portfolio, liquidity, internal controls, risk management, audit, compliance, foreign branches. Federal Reserve Focus on safety and soundness. Supervisor for bank holding companies; monetary policy; payment systems. Supervisor for systemically Important financial institutions and their subsidiaries. Establish heightened prudential standards on its own and based on Council recommendations. Examination authority. 4. The regulatory system needs to keep up with the changing world - and finish Dodd-Frank to get it right. V. COVID-19 AND THE ECONOMY 41 The government did the right thing by moving extraordinarily quickly to stop the COVID-19 recession from being extremely damaging. If we spend this money wisely, react quickly to changing circumstances and fix many of the public policy failures that are outlined in the next section, we can build a stronger and more equitable nation. Other G4 nations 4.5 22% 2.0 9% 2.9 14% 1.7 8% Total G4 nations 7.7 20% 3.4 8% may 6.0 5.4 13% T = Trillions GDP = Gross Domestic Product 40 40 V. COVID-19 AND THE ECONOMY discipline on how all of this money is spent. Spent wisely, it will create more economic opportunity for everyone. While equity valuations are quite high (by almost all measures, except against interest rates), historically, a multi-year booming economy could justify their current price. Equity markets look ahead, and they may very well be pricing in not only a booming economy but also the technical factor that lots of the excess liquidity will find its way into stocks. Clearly, there is some froth and speculation in parts of the market, which no one should find surprising. As Captain Louis Renault said in Casablanca, "I'm shocked, shocked to find that gambling is going on in here!" Conversely, in this boom scenario it's hard to justify the price of U.S. debt (most people consider the 10-year bond as the key refer- ence point for U.S. debt). This is because of two factors: first, the huge supply of debt that needs to be absorbed; and second, the not-unreasonable possibility that an increase in inflation will not be just temporary. In 2020, the Federal Reserve bought essen- tially 100% of all new issuance of Treasury notes and bonds. In 2021, with the Fed's current QE commitments, the market (not the Fed) will have to absorb $2.2 trillion in government debt - approximately 85% of which will be in longer duration maturities. This is a large number, even for the United States. We should also remember that many, if not most, buyers of U.S. debt are essen- tially required to buy; i.e., foreign central banks, banks, insurance companies, foreign exchange reserve managers and duration hedgers. A notable exception is investors who buy the 10-year bond to take risk-off positions. However, all of these buyers will seek out alternatives - and there are always some - if they become worried about the long-term, sustainable value of Treasury bonds. And remember, annual inflation is already running at 1.7%. We don't know what the future holds, and it is possible that we will have a Goldi- locks moment – fast and sustained growth, inflation that moves up gently (but not too much) and interest rates that rise (but not too much). A booming economy makes managing U.S. debt much easier and makes it much easier for the Fed to reverse QE and begin raising rates – because doing so may cause a little market turmoil, but it will not stop a roaring economy. And, of course, being who we are, while we are going to hope for the Goldilocks scenario - and we think there is a chance for that to happen we will anticipate and be prepared for two other negative scenarios: 1) the new COVID-19 variants may be more virulent and resistant to the vaccine, which could obvi- ously reverse a booming economy, damage the equity markets and reduce interest rates as there is a rush to safety, and 2) the increase in inflation may not be temporary and may not be slow, forcing the Fed to raise rates sooner and faster than people expect. Much of the stimulus may very well hit when the economy is doing quite well. During the pandemic, it was appropriate that fiscal and monetary policy be fairly well- coordinated-working in concert to counter the pandemic-related downturn. In an infla- tionary case, fiscal and monetary policy may very well be at odds. I am reminded of when Paul Volcker effectively raised interest rates by 200 basis points on a Saturday night. Also in this case, the cost of interest on U.S. debt could go up fairly dramatically making things a little worse. Rapidly raising rates to offset an overheating economy is a typical cause of a recession. One other negative: In this case, we would be going into a recession with an already very high U.S. deficit. 15% - Finally, banks need to be allowed to properly manage their capital to maintain any kind of premium in the market. Proper capital management means consistent dividends, the ability to reinvest in your business and incentives to buy back stock when it's cheap - not when it's expensive. The procyclicality of both accounting and bank regulatory management virtually assures the opposite. It is one of the reasons that bank stocks not trade particularly well. The system was rebuilt to minimize the odds so that no large bank would ever fail again - regardless of the consequences. The Fed has to decide if it is willing to accept a large bank failure, provided that failure isn't going to bring the market down or put the average customer in harm's way. To me, the obvious answer should be “yes.” The market can easily absorb a bank failure, particularly since the government now has the tools to have an orderly unwind of even the largest financial institutions. In addition, if you look at the market price of bank debt, failure is priced in (just like all other corporates) – bank debt and bank preferreds are not cheap. The market can deal with the failure of bank debt - in fact, resolution maximizes the odds of recovering your money. The cost to the economy of having fail-safe banks may not be worth it. Dodd-Frank accomplished two very important things. First, the chance of a bank failure is dramatically lower. Second, and maybe more important, a failing large bank can be managed in a way that it does not affect the economy any more than any other large company that fails. A yoke that is too tight may throttle the economy. Examination authority.² Orderly liquidation of systemically important financial institutions.³ FINRA Regulates brokerage firms and registered securities representatives. Writes and enforces rules. Examination authority over securities firms. Deficit Spending management; trust services Derivatives Futures, commodities and derivatives Consumer Lending Credit cards; student and auto loans Commercial Lending Commercial and Industrial lending Broker-Dealer Institutional and retail brokerage; securities lending; prime broker services Retail Banking Deposit products; mortgages and home equity Note: Green lines from SEC and CFTC represent enhanced authority over existing relationships This chart assumes these activities are conducted in a systemically important bank holding company (BHC) For footnoted information, refer to page 67 in this Annual Report. Timeline of U.S. Capital and Liquidity Regulation 2011 Banks required to submit capital plans Resolution/"living wills" effective 2013 Implementation of Basel III I 2010 Dodd-Frank is finalized SCAP →CCAR Focus on protecting deposits through insurance fund; safety and soundness; manage bank receiverships. FDIC Bank Deposits and Loans through Time ($ in trillions) I have little doubt that with excess savings, new stimulus savings, huge deficit spending, more QE, a new potential infrastructure bill, a successful vaccine and euphoria around the end of the pandemic, the U.S. economy will likely boom. This boom could easily run into 2023 because all the spending could extend well into 2023. The permanent effect of this boom will be fully known only when we see the quality, effectiveness and sustainability of the infrastructure and other government investments. I hope there is extraordinary - In the United States, the average consumer balance sheet is in excellent shape. The consumer's leverage is lower than it has been in 40 years. In fact, prior to the last $1.9 trillion stimulus package, we estimate that consumers had excess savings of approxi- mately $2 trillion. Corporations also have an extraordinary amount of cash on their balance sheet, estimated to be approxi- mately $3 trillion. And the financial system and investors have already adopted more conservative leverage requirements due to regulations so they have very little need to deleverage. The QE in this go-around will have created more than $3 trillion in deposits at U.S. banks, and, unlike the QE after the Great Recession, a portion of this can be lent out. Circumstances and starting points matter. Before the Great Recession, you had an over- leveraged financial system and overleveraged consumers. For years after the Great Reces- sion, there was a massive deleveraging in the United States by consumers, many investors and financial institutions, somewhat due to regulations. Today, this is not the case. As another reference point, during World War II the deficit hit almost 30%, and it averaged 16% over the five-year period from 1941 to 1946. This period did not create lasting inflation as the circumstances were completely different – we were coming out of a deep depression, and the money was spent financing a war. The chart below shows that for the United States, QE actual in 2020 and QE projected for 2021 total $4.6 trillion or almost 25% of GDP. Deficit spending for the two years combined is projected to total $6.8 trillion, or about 35% of GDP. These numbers are far larger than the first couple of years of the Great Recession, and it is important to note that the rest of the world is showing similar actions, compounding the global effect. The QE and deficit-spending response to the COVID-19 pandemic is of a completely different magnitude and without some of the offsetting drags that trailed the Great Recession. V. COVID-19 AND THE ECONOMY 39 My own view: The anemic growth in the decade after the Great Recession was due to some of the factors I mention above but also due to many of the public policy failures that I outline in the next section. The fiscal deficit is, pure and simple, giving various individuals and institutions money to spend - which they will spend over time. All things being equal, this is, and always has been, inflationary. Of course, in a reces- sionary environment with low inflation, like after the Great Recession, this might be precisely what is needed without causing overheating or excessive inflation. input cost for businesses, and lower income to savers - which may reduce consumption and may increase the propensity to save (e.g., we may need to set aside more money to protect retirement income). And finally, in this most recent round of QE, much of the money simply made a round trip - because of the new liquidity rules, it ended up back as deposits at the Fed, not as loans. If you aren't convinced yet - consider how surprising it is that $3.4 trillion of quan- titative easing (QE) and deficit spending averaging 5% of GDP over the 10-year period after the Great Recession did not result in higher GDP growth and possibly higher infla- tion. As a reference point, in the mid-1970s, there was no QE - and deficit spending hit 4%, which many people thought was the main reason for the overheated economy and inflation, which, at its peak, was over 12%. And so why did all this quantitative easing not have the effect you would have thought? QE was never effectively tried prior to the Great Recession, and it is different from fiscal spending. QE is the purchase of securi- ties from security holders who tend to rein- vest in the same or similar securities. Clearly, QE reduces interest rates, pushes up asset prices and creates some spending (through the wealth effect). QE, on the one hand, may have some inflationary effects, mostly on asset prices. But on the other hand, it also may have some disinflationary effects – lower interest rates themselves, which is an Source: Federal Reserve H.8 data for all commercial banks in the U.S. Alternative Loan-to-deposit ratio Deposits 2019 2020 2015 2010 2005 2000 $3.7 $10.5 $10.1 64% $13.3 $16.3 76% V. COVID-19 AND THE ECONOMY $3.8 99% Loans Office of Financial Research Investments Consumer Financial Protection Bureau 42 CECL capital impact NSFR final TLAC enhancements V. COVID-19 AND THE ECONOMY We have multiple regulators with overlap- ping rulemaking, oversight and examination authorities. All of the agencies are indepen- dent, and there is no one real authority that can coordinate all the moving parts and bridge differences. The Financial Stability Oversight Council, chaired by the U.S. Secretary of the Treasury, is really just a convening body - no one agency has the ability to adjudicate deci- sions. Any one agency can hold up major deci- sions - and this unnecessarily politicizes and slows the regulatory policymaking process. We don't give our regulators the political cover they need. Proper regulation requires a finely tuned, thoughtful and often-changing balance between competing needs and risks. This, in particular, puts the Federal Reserve, the key oversight regulator, in a terrible position. Monetary policy is so critical to our country that the Fed must necessarily subju- gate and sacrifice regulatory policy to achieve its monetary policy goals. That said, I will look at the regulatory system from the regulators' point of view and describe what I would want to do if I were in their shoes. Let's start with basic regulatory principles: • • • Ensure that safety and soundness come first but not at the expense of maximum long-term growth Keep the banks funding their clients through the inevitable downturns and crises Create a fairly level international playing field (we don't need to see perfection here, but it needs to be fair) Constantly assess emerging risk to the system Dodd-Frank worked. While Dodd-Frank included a lot of things that had nothing to do with safety and soundness and the Great Recession, to be fair, it accom- plished its basic objectives – higher levels and quality of capital and liquidity, more strin- gent stress testing, strong resolution capabil- ities and better governance that created a far healthier banking system, which we've just seen. Nothing like what happened to the banks in the Great Recession can happen again. But it's bogged down in the past - it needs to focus on the future. It is obvious, however, that we are bogged down. Ten years after the financial crisis, we still have not put the finishing touches on Basel III (aka Basel IV). And it's not clear when it's finished if it will be an international level playing field. In addition, there are many things that need to be recalibrated. For example, we have not corrected mortgage rules to make mortgages more accessible to more Americans. Not only are we slow in dealing with the past, but it distracts us from dealing with the future. There are serious emerging issues that need to be dealt with - and rather quickly: the growth of shadow banking, the legal and regulatory status of cryptocurren- cies, the proper and improper use of financial data, the tremendous risk that cybersecurity poses to the system, the proper and ethical use of AI, the effective regulation of payment systems, disclosures in private markets, and effective regulations around market structure and transparency (payment for order flow, high-frequency trading and exchanges). We need to actively decide what we want in the regulatory system. Regulators need to decide what they want included in the regulatory system - and what they don't want included. They can do this by product and by service; however, to do so, they need to apply the same rules to everyone. We need to recognize that if a regulated system has higher capital require- ments than the market demands, then the product will move outside of the regulated system. If we are going to do this, we should do it deliberately and with aforethought. Today, there are extensive differences between the requirements placed on banks versus nonbanks engaging in the same activity. I will give one example of the impact of market capital versus regulatory capital. Under standardized capital, whether we 43 V. COVID-19 AND THE ECONOMY make a AA loan or a BB loan, approximately 10% of equity capital is required to support it (plus other expensive debt). In the nonbank market, institutions and securitizations can possibly finance the investment grade debt effectively with 5% equity capital. Ironically, this pushes high-grade credit out of banks and incentivizes more risky lending. We need to calibrate how much liquidity and capital should be required for banks in a way that balances what you want in the regulatory system while maximizing both safety and soundness of banks and the growth of the economy. One day, someone is going to ask why the banking system has $4 trillion either in the form of cash or deposits at the Fed or as Treasury securities. Shouldn't we use some of this liquidity to help the economy grow? It's a good question, and I've yet to see agreement on the right answer. Under the old regulatory regime, banks could turn to the Fed's discount window to create a tremendous amount of liquidity by pledging their securities and loans at times of surging demand - it no longer works this way. In today's regime, using the discount window is so stigmatized that far fewer banks consider it a viable option, meaning that liquidity never reaches the banking system and, by default, the broader economy. This calibration will be one of the main factors in determining what ends up in the regulatory system - and what doesn't. It is a fine balance. Too much capital and liquidity could possibly slow down the economy and push lots more to the shadow banking system. Too little capital and liquidity could make banks riskier and more subject to failure. And remember, products and services inside a well-regulated system will generally have higher scrutiny, transparency and reporting supporting them. This decision will be a key factor in determining the probability of a large bank's failure, which raises the question... argu- Should large banks be allowed to fail? It is very easy to take one side of this ment. After the Great Recession of 2008, the answer was generally “never again!" NSFR = Net Stable Funding Ratio TLAC Total Loss-Absorbing Capacity SCAP = Supervisory Capital Assessment Program SCB = Stress Capital Buffer GSIB Global Systemically Important Banks LCR = Liquidity Coverage Ratio eSLR = Enhanced Supplementary Leverage Ratio Focus on protecting consumers in the financial products and services markets. Authority to write rules, examine Institutions and enforcement. No prudential mandate. Investment Banking Securities underwriting; M&A financial advisory services Payment and Clearing Systems Payments processing; custody and clearing 2015 GSIB final 2017 TLAC final Hedge funds; private equity 2012 2016 DFAST and stress testing final CCAR enhancements Resolution enhancements 2019 Tailoring rule final Resolution modified frequency 2021+ Basel III finalization proposal SLR modifications proposal I 2018 2020 eSLR modifications proposal SCB final CCAR = Comprehensive Capital Analysis and Review CECL = Current Expected Credit Losses DFAST Dodd-Frank Act Stress Tests 2014 LCR final eSLR final Quantitative Easing and Deficit Spending of G4 Nations Quantitative Easing get carried interest, and sugar and cotton, for some unknown reason, still get government subsidies. Suffice it to say, industry gets its share of tax breaks and forms of protection from legitimate competition. - Decades ago, an unskilled worker, who may not have graduated from high school but was willing to work hard, could get a job at a manufacturing plant that would soon lead to a living wage and the ability to earn a middle-class income. That may no longer be the case. Today, it may be that unskilled or low-skilled workers would not natu- rally earn a living wage. All jobs are good jobs: They bring dignity; people who start working generally continue working; and the first job is often the first rung on the employment ladder. Jobs also lead to better social outcomes – less crime, more household formation and less mental illness. Paying for Jobs: We need to improve wages for low-skilled work (again, this would improve labor force participation). One last point: Although there are wide variations across the United States, teachers in public institutions, on average, earn 33% less than their peers with equivalent degrees (college level and above) - this is the lowest ratio in the OECD (Organisation for Economic Co-operation and Development). While we should attack waste in the system, we should pay teachers more money and base their salaries upon clear standards that will measure success – not just graduation rates and standardized test scores but certi- fication of skills - and lead to actual good paying jobs. These degrees are explicitly designed to enable students to graduate with a market- able college degree (and paid apprenticeship experience) in two years, debt free and with an employment opportunity in an in-demand, high-potential field of their choosing. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE VI. PUBLIC POLICY 55 In addition to the Business Roundtable initiative, companies are partnering with educators in regions throughout the country. For example, in New York City, the New York Jobs CEO Council is working with City University of New York (CUNY) to develop new two-year associate degrees. Many companies have numerous jobs for which a “college degree is required,” but this often turns out to be unnecessary and even harmful. Much more can be done in terms of making a degree requirement truly relevant for specific jobs. Over 80 Busi- ness Roundtable member companies - and counting are participating in a new multi- year targeted effort to reform companies' hiring and talent management practices to emphasize the value of skills, rather than just degrees, and to improve equity, diver- sity and workplace culture. The initiative will support measures that address inequity in employment practices, including how people are hired and how they advance, and it will work toward eliminating bias that may prove to be a barrier to hiring and advance- ment. According to a recent study, employers frequently require a four-year college degree for 74% of new jobs in America - this screening excludes roughly two-thirds of American workers, and its impact is most pronounced on minority applicants. education system should bear responsibility for our children to graduate with an educa- tion that leads to a good livelihood. Germany has one of the strongest educa- tion and training systems in the world, with about 1.3 million young people annu- ally participating in paid apprenticeship programs that provide them opportunities to gain in-demand skills along with an educa- tion. Vocational school and apprenticeship programs work directly with local businesses to ensure students are connected to avail- able jobs upon graduation. Germany's youth unemployment rate is one of the lowest in the world. Our high schools and community colleges (and all colleges) need to provide our youth with training for certified and apprenticed skills that lead to good paying jobs. With nearly 7 million job openings and 10 million workers unemployed in the United States, creating an effective training and retraining program is a high-impact opportunity. Busi- ness must be involved in this process, and it needs to be coordinated locally because that is where the actual jobs are. Proper training and retraining mean being sensitive to our rapidly changing technological world. Expanding digital skills and training oppor- tunities for workers and students will be critical, as the расе of AI will likely accelerate to meet future business demands and foster innovation in high-risk jobs, especially across healthcare and the supply chain. Many students in our high schools and colleges are unaware that, with a little bit of training, they can qualify for jobs paying $65,000 or more a year. You can major in philosophy or history, but taking a few courses in coding will help to ensure you a good job. Our Training for Jobs: We need to build an education system that includes training for skills that lead to good jobs (and this will improve labor force participation). In the following pages, we review 15 policies (many of which, of course, are interrelated) where we believe we need to - and can do a far better job. We would do all of them if we could, but fixing even some of them will make a significant difference. In this section, I offer my views and anal- ysis on specific solutions to our problems. Neither the diagnosis nor the proposed cures are purely my own. Our nation's issues have been studied intensively by many people with deep knowledge. And given the space and other constraints of this letter, I admit to violating Einstein's maxim about simplicity. I do make some of these issues simpler than they are, sometimes by giving only conclu- sions instead of providing reasoned analysis. 4. We need to take specific action steps. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE VI. PUBLIC POLICY 54 This can be a moment when we all come together and recognize our shared responsi- bility acting in a way that reflects the best of all of us. During this terrible COVID-19 crisis, we are, in some ways, being forced to count on each other. It is moving to see the respect and gratitude that most of us now show our essential workers - and that is something we should do for all of our workers, all of the time. This crisis also reminds us that we all live on one planet. Let's hope that civility, humanity and empathy will drive us forward toward the goal of improving America. We have the resources, and the solutions are there - just waiting to be found. - both political parties. Healthy growth may be the only way out of our current situation (slow income growth and rapidly increasing debt). We must unleash the extraordi- nary vibrancy of the American economy. Economic growth will give us the where- withal to deal with the issues stemming from inequality in ways that are sustainable. It is the engine that will drive and secure Ameri- ca's global leadership. We need to recognize the essential and irre- placeable importance of healthy growth and our global competitiveness. The best way to address our problems, and perhaps the only way to solve them without accelerating inequality further, is to promote healthy economic growth. A healthy growth strategy should be the primary economic policy of We need a coherent, consistent national strategy to match the severity of the existing structural challenges that are driving our country's racial and economic crises. Just as careful planning and analysis would have prepared us for the current pandemic, careful planning and analysis can address many of the challenges we face. These plans need to be comprehensive, integrated, sustainable and regularly reported on. If we throw a lot of money at infrastructure without fixing the regulations that cripple it, it won't work. If we throw a lot of money at education but don't report on the outcome (i.e., good jobs), we will lose credibility. Lurching from policy to policy and having boondoggles and special interest groups abound will make things worse. We need to do the right things and the hard things very competently. 3. We need a comprehensive, multi-year national Marshall Plan, and we must strive for healthy growth. Fixing America's problems is going to take hard work. But if we divide them into their component parts, we will find many viable solutions. With thoughtful analysis, common- sense and pragmatism, there is hope. talism has always had its shortcomings. Good government and the guardrails of properly designed laws and regulation have always been necessary for the process to work fairly and efficiently. Any economic society, not just capitalism, involves billions of decisions made by indi- viduals and institutions every day. These interactions are complex and can operate in mysterious ways. Capitalism has lifted billions of people out of poverty. Capitalism, and the continuous and free movement of capital and, more important, of human talent, in the pursuit of happiness (the invis- ible hand of Adam Smith), creates a contin- uous exchange of information and ideas - and constant innovation. But, of course, capi- AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE While a living wage differs by state, the national average is currently $68,000 a year ment rates, to make further adjustments. Simply stated, our policy goals should focus on maximizing incentives to get more people working while minimizing incentives for employers to lay off workers, especially low-paid employees. Second, we should ensure that federal efforts, like the Earned Income Tax Credit (EITC) and the Child Tax Credit, are effective enough so that every job essentially pays a living wage. The higher wages resulting from these credits would go a long way toward improving our labor force participation, which is a key driver of productivity and economic growth. Opportunities for Jobs: We need to make it easier for those with a criminal record to get a job (which will also improve labor force participation). Our public policy failures are not partisan issues. Our problems are neither Democratic nor Republican - nor are the solutions. Unfor- tunately, however, partisan politics is preventing collaborative policy from being designed and implemented, particularly at the federal level. We would do better if we listened to one another. 58 Smart regulation includes continual improvement, constant cost-benefit anal- ysis and a review of purpose and objectives, ... ... The cost of the now over 1 million federal regulations is estimated at approximately $14,000 per household. And while we want good regulations and good "guardrails," there is an excessive amount of licensing, paperwork, employment laws and insurance requirements, and anyone who deals with the application process knows how wasteful and unnecessary it can be. Red tape like this cripples small businesses and, worse, reduces the formation of new enterprises. Very often local regulations are simply a form of low-level corruption in which bureaucrats are paid to slowly. move ... paper around. We need proper management and periodic review of regulatory red tape and bureaucracy. The American can-do system is now being bogged down in a maze of regulatory red tape and bureaucracy. All you need to do is to take 10 small business owners out to lunch and ask them what they need to do to meet local, state and federal regulations, and you will understand the problem. And while we all want a legal system that brings justice to all our citizens, our litigation system now costs 1.6% of GDP, 1% more than what it costs in the average OECD nation. And most business- people think that it is excessively litigious, slow, and somewhat arbitrary and capricious. One example, which works in many other countries, is to have the losing party pay in some circumstances. Clearly, this would have to be done in such a way as to ensure that the aggrieved parties are not denied appropriate access to our justice system. An honest accounting would go a long way to rebuilding trust in government - and in government spending. It would be beneficial to review government accounting practices and look for a better way to differentiate between investments and expenses, for instance. There are also examples that show it would be good if the government conformed to public company accounting, particularly around how it accounts for loans and guarantees. When the government talks about spending money, it should not lead with the amount spent or budgeted to be spent - as if that's the measure of success. Instead, the expected outcome of the spending and then the actual outcome should be described. We desperately need honest and transparent accounting, accountability and evaluation about every- thing we fund with government dollars. Every department should have an outcome report. Proper budgeting and planning – on a multi-year basis - should be implemented at all levels of government. It is particularly important that most federal programs - think military, infrastructure and education - have good long-term plans and be held accountable to execute them. We need proper, rigorous and multi-year budgeting, planning and reporting. Companies perform extensive budgeting, planning and reporting, some of it conducted on a multi-year basis. Real investments – in training, data centers, manufacturing plants and other categories – are needed on a multi- year basis and cannot be stopped and started without incurring enormous additional costs. But this stopping and starting is exactly what takes place in the federal government, which inevitably leads to waste and inefficiency. One striking example: The military esti- mates that it spends more money per year on procurement than is necessary because of this inefficiency. In total, the stop-start nature of our government's budgeting processes most certainly costs us tens of billions of dollars a year in complete waste. ping for nonemergency care and help manage healthcare expenses; and reduce the extraor- dinary expense for unwanted end-of-life care. There should be national, not state-by-state, insurance exchanges, which would be far more efficient. And exchanges should also offer a low-cost, catastrophic-only insurance package as an option. Plus all healthcare data should belong to the individual, not to various healthcare companies. Another obvious incen- tive is to dramatically enhance how effectively wellness, nutrition, health and exercise are taught in K-12 classrooms nationwide. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE VI. PUBLIC POLICY VI. PUBLIC POLICY We need to try to make the healthcare system work better (better health drives both productivity and labor force participation). We have the best healthcare in the world in terms of doctors, hospitals, and pharmaceu- tical and medical device companies, but we certainly do not have the best outcomes. As I discussed earlier, 30 million Americans do not have any insurance; obesity, high blood pressure, asthma, diabetes and other condi- tions are rampant; and costs are far too high with little transparency into their calculation. Annual medical costs per person in the United States are now $11,000 versus $4,000 for other developed nations. There are ways we can make significant improvements. Here are a few: allow bigger incentives for becoming and staying healthy; eliminate bureaucracy and waste in the healthcare system, including administrative complexity and fraud (this represents approximately 25% of total health- care spending in the United States); empower employees to make better choices through more transparent employer plan pricing and options that include the actual cost of medical procedures; eliminate surprise bills (these usually come from unexpected out-of-network services); develop better corporate wellness programs that target obesity and smoking; create better tools to enable comparison shop- 2.5 Finally, providing affordable childcare programs or lowering the starting age for public school would make it far easier for parents to work. Some countries are now implementing universal access to preschool for children at three years of age. This is a wonderful policy. It makes childcare less expensive and has proved to be extraordi- narily good for student education over the short and long term. Parents like it, too. Of course, the benefits may not be fully realized for years, but this is precisely the type of long-term thinking in policymaking that we need. Women, in particular, suffered in the COVID-19 crisis as an estimated million left the workplace, largely because they had to become full-time caregivers for their children or elderly parents. Many of the programs listed above will make it easier for women to return to the workforce if they so choose. Public assistance programs need to be coordinated, consolidated and connected to trends in the larger economy, as well as to the individual's transition to employ- ment. For example, unemployment insur- ance should have automatic stabilizers that increase benefits when and where jobs are lacking and reduce them when and where jobs are abundant. Application to all social welfare benefits should be available through one single form and phased in and phased out on a common grid, not on a cliff. Coordi- nated with an individual's transition to work, benefits should gradually be reduced, making them a true safety net. Our varied and various public assistance programs (Medicaid, food assistance, income support, unemployment, housing and util- ities benefits for individuals who cannot work, due to disability or childcare respon- sibilities, to name a few) are a complete mishmash of uncoordinated federal, state and local policies. People qualifying for public benefits may be eligible for various programs but often don't apply because they are unaware, ill-informed or unable to navigate the complexities. These programs frequently have different applications and application processes, including different places to apply, with benefits often disap- pearing at different income levels and at different speeds. It is accurate to say that the complexity and variability in eligibility rules have negative consequences for both program administration and access to assistance. For example, beneficiaries often have to provide the same information for different federal programs and visit multiple offices in order to apply. The Government Accountability Office has provided reports about this maze of programs to Congress; in addition, the Center on Budget and Policy Priorities has created guides for state and local use to help streamline the application and enrollment process, utilizing eligibility determinations made by other programs to jump-start approvals. We need to reform and improve our social safety net programs (which can also improve labor force participation). AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE VI. PUBLIC POLICY 56 America believes in second chances and redemption. Getting a second chance will give people dignity and enable them to earn a higher lifetime income while reducing recidivism and all of its related costs. steps, and, in 2020 alone, we hired more than 2,000 people with a criminal background. full time, each would need to earn $16.50 an hour to reach that level. We should strive to make every job generate a living wage - and do two things to accomplish this goal. First, we should, at the very least, increase the federal minimum wage and allow states, based on local conditions and unemploy- for a family of four. With two adults working job. JPMorgan Chase has taken many of these We need to reduce recidivism, reform the criminal justice system and eliminate barriers to a good job. One such barrier is a criminal record, which one in three adults (more than 70 million people) in our country has. Our criminal justice system disproportionately impacts people of color - Black adults are over five times more likely to be incarcerated than white adults. This is institutional racism in its clearest form. Reforms to the criminal justice system and business screening and hiring practices can open the door of opportunity to significantly more people. JPMorgan Chase supported a measure signed into federal law in 2020 restoring access to Pell Grants for incarcerated individuals, which allows them to pursue postsecondary education in prison and increase employment opportunities after their release. Other steps that we can - and must - take are: adopting “ban the box" measures for employment applications and reforming clean slate laws so anyone with a record of minor offenses can more easily qualify for a 57 53 Certain pivotal factors are too complex or qualitative to incorporate into a model. In evaluating a company or the economy, for example, models quite often fail to prop- erly account for culture and morality, the character of players involved, the increasing importance of education and skills, the value of dignity of work, the power of self-confi- dence as a secret sauce and the emergence of new technologies, just to name a few. If our Founding Fathers were here today, they would be very proud that the Constitu- tion they enacted has survived, thrived and helped to build this great country. But I also believe they would be disappointed. Those leaders were students of history, society and economics (just read the Federalist Papers) and drew upon that knowledge to structure a government that would function properly. We are over-reliant on economic models and use them inappropriately. Economic models are a great discipline that force you to think through the interplay of many factors, often over many years. Unfor- tunately, however, a lot of people use models like they do certain facts: to justify what they already believe. While we should definitely use models as tools, they should not be deter- minative, as they simply cannot account for much of humankind. Democrats should acknowledge Republi- cans' legitimate concerns that money sent to Washington often ends up in large wasteful programs, ultimately offering little value to local communities. They could acknowledge that while we need good government, it is not the answer to everything. Democrats could also acknowledge that a healthy fear of a large central government is not irrational (like a Leviathan). Even worse, many models use inputs that are so inaccurate that their outputs cannot be remotely relied upon. For instance, accounting itself (particularly government accounting) may be the worst culprit. Good investments are treated as expenses (including education, R&D and infrastruc- ture) indistinguishable from incarcera- tion costs and homelessness. And incred- ibly, federal government budgeting rules, like PAYGO (or Pay-As-You-Go) or budget caps, mandate that many expenses have to be offset by revenue increases or have to be traded off against other priorities. The economy is frustratingly complex, and many times overusing models devalues basic commonsense. We cloud debate with unfair thinking and arguing. One of the best pieces of advice I have ever received was that people should use their intelligence to seek out the answers, not to justify what they already think or to win the argument. Here are some of the favorite tricks people use to win the argument and obviate issues: • Presenting issues as if they are binary. This is a habit of sloppy thinking. Two of my favorite quotes illuminate this. One by Albert Einstein: “Everything should be made as simple as possible, but not simpler." And the second by H.L. Mencken: "For every complex problem there is an answer that is clear, simple and wrong." We frequently seek out conve- nient and simplistic answers, which are often wrong. The same is true for how we listen. Instead, we should try to find common ground with parts of someone's argument as opposed to rejecting the entirety of it offhand. Creating and blaming scapegoats like trade, China, immigration or capitalism. While scapegoating is easy, it mostly hides the truth - in fact, when you dig a little deeper (which we do in the following pages), other causes, possibly self-inflicted, become clear. Unfairly assigning motives to people, which may or may not be true. The goal is simply to denigrate an individual and/or win an argument - but this tactic has nothing to do with the actual facts. Creating strawmen (representing your opponent). This strategy makes it easier to attack foes for things they did not actually think or say. Media hype and people's willingness to be weaponized derail thoughtful strategies. Much has been said about the role of social media, but some things are clear. Most media and individuals barely have time to focus on the issues and often default to overly 51 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE simplistic, binary and incorrect conclusions that neatly fit into false political narratives. The urgency of today and the hyperactive and frequently hysterical focus on irrelevant issues crowd out thoughtful strategy and policy for tomorrow. Lack of civility and humility make it hard to work together and to respect each other. Moral indignation is blinding - it stops you from trying to agree on what the problems are; it disguises itself as policy, and it turns expertise into elitism. I am often surprised how people allow themselves to be completely riled up - yes, it happens to me, too. And when politics and media meet, we are whipsawed by false argu- ments of fanatics, the certitude of ideologues and cycles of intolerance. We all should try not to be drawn into this vortex. Now willingly, I'm about to go down a slippery slope. I'm going to cite some very specific examples, but I essentially apply them to all of us and make my point as simply and strongly as possible: We are bogged down, sometimes crippling our nation, because of self-interest and the asso- ciated bureaucracy and bad thinking that follow. Much of this is not done deliberately - it's just built up over time - like arterio- sclerosis. Historians sometimes point to this disease as a cause of the decline and fall of great empires. This self-interest is virtually everywhere. There are 17,000 registered lobbyist contracts for special interest groups in Washington, D.C., including business-related groups and banking and financial services. We all deserve our share of the blame for using the balkan- ized government, bureaucracy and lack of transparency to further our own interests - not necessarily the country's. This includes business, unions, state and local governments, and individuals. All of us failed to properly heed President John F. Kennedy's appeal: "Ask not what your country can do for you ask what you can do for your country." For years, business, government and commu- nity leaders, including myself, voiced concerns about the inequities and other crises in our economy and communities. Business did not cause many of these soci- etal issues - large companies, generally, pay their workers a higher-than-average salary, offer more training, provide more extensive insurance and medical and pension bene- fits for their employees and fundamentally drive our country's growth and competi- tiveness, as these companies account for approximately 80% of capital expenditures and R&D. Frankly, we punted too much of the responsibility to our government. But we are partly responsible – for we priori- tized shareholder interests and sometimes narrow self-interests over creating broader opportunity for all in America. Successful businesses can literally and figuratively "drive by" our worst problems (think inner cities) and still thrive. These large companies can and should be more aggressively part of the solution because they can uniquely help with job planning, skills training, infrastruc- ture investment and community develop- ment. And doing so, over the long run, is both morally right and commercially right because it will be good for business. State and local governments are equally to blame. Take, for instance, five states (Cali- fornia, Connecticut, Illinois, New Jersey and New York) that continue to fight for unlim- ited state and local tax deductions (because those five states reap 40% of the benefit) even though they are aware that over 80% of those deductions will accrue to people earning more than $339,000 a year. Few of our institutions are blameless. Hospi- tals fighting to keep their prices unpublished and teachers' unions arguing to continue to keep failed schools open are just two such examples. Then there's our tax code - buried in it are an extraordinary number of loopholes, credits and exemptions that aren't about competitiveness or good tax policy: Private equity, venture capital and real estate still 52 VI. PUBLIC POLICY Our country would do well to study the successes of the rest of the world. Germany and Switzerland have created impressive work apprenticeship programs; Singapore has developed effective healthcare programs; Hong Kong has excelled with infrastruc- ture; and some countries, with no natural resources and starting from terrible base- line positions (think South Korea after the Korean War), have done a terrific job in growing their economies and lifting up all of their people. Another inspiring example is Ireland. After decades of sectarian strife and terrorism, a poor, male-dominated country was transformed. A few years ago, the country elected an Indian immigrant who is gay as Prime Minister – Ireland is now a melting pot with a thriving economy due to good government policies. Bad government is prevalent in some countries, and we would also do well to study those examples: Argen- tina, Cuba and Venezuela, to name a few - all countries with tremendous natural resources that allowed, in the name of their people, their economies to be destroyed. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE When you step back and take a comprehen- sive multi-year view, considering the situa- tion in its totality, it is the cumulative effect of many of our policies that has resulted in our present-day failures. year-over-year or even quarter-over-quarter. We frequently fail to look at trends over a multi-year period or across decades - and we miss the forest for the trees. We are stymied by self-interest, selfishness, and the buildup of bureaucratic plaque and institutional sclerosis. VI. PUBLIC POLICY We must remember that the concepts of free enterprise, rugged individualism and entrepreneurship are not incompatible with meaningful safety nets and the desire to lift up our disadvantaged citizens. We can acknowledge the exceptional history of America and also acknowledge our flaws, which need redress. Our problems are complex and frustrating - but they are fixable with hard work. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE antees decades of fighting. It's not unrea- sonable to think that major policies should be bipartisan or not at all. Democrats and Republicans often seem to be ships passing in the night - with both parties talking at cross purposes even when they may share the same goals. Compro- mise is not incompatible with democracy - in fact, compromise is a core principle of democracy. When major policies are enacted on a purely partisan basis (think healthcare and tax reform), it virtually guar- may very well mean higher taxes for the wealthy. Should that happen, the wealthy should keep in mind that if tax monies improve our society and our economy, those same individuals will be, in effect, among the main beneficiaries. that VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE 1. Laying out the problems is painful. What actually are our problems? If we can agree on what they are, as well as their symptoms and their causes, then we can start to address them. I hope you find what I'm about to say as painful as I do. While the average American high school graduates approximately 85% of its students, many of our inner city schools don't grad- uate half of their students and often don't give our children an education that leads to a livelihood. No one can claim that the promise of equal opportunity is being offered to all Americans through our educa- tion systems. Our healthcare system is increasingly costly - now over $11,000 per person, more than twice our global compet- itors. In addition, almost a decade after the adoption of the Affordable Care Act, over 30 million Americans still don't have any medical insurance. And, shockingly, life expectancy has gotten worse - particularly for poor and minority communities – nutri- tion and personal health aren't being taught at enough schools, and obesity, a main driver of diabetes, cancer, stroke, heart disease and depression, has become a national scourge. Our education and health issues come together in this alarming statistic: Seventy percent of today's youth (ages 17-24) are not eligible for military service, essentially due to a lack of proper education (basic reading and writing skills) or health issues (commonly obesity or diabetes). Of course, there's a litany of other problems. I'll give some examples, but if I tried to address them all, this letter would become a book. We have a litigation and regula- tory system that is costly, crippling small businesses with red tape and bureaucracy; terrible infrastructure planning and invest- ment; and huge waste and inefficiency at both the federal and state levels. We have failed to put effective immigration policies in place; our social safety nets are poorly designed; and we fail to properly fund pension obligations. The growth in American incomes from 1980 to 2000 was healthy, and for the lowest and second-lowest quintiles, it was 18% and 19%, respectively, both cumula- tively and inflation-adjusted. Growth slowed dramatically in the decades from 2000 to 2019, but it was the worst for the lower two quintiles, which were up only 1% and 8%, respectively. Income inequality has gotten worse. Nearly 30% of American workers earn less than $15 an hour, which is barely a living wage even if two adults are working in a family of four. Another key driver of growth has dropped over the past 20 years: Labor force participation of prime working age men peaked at 92% in 2000; in 2020, it was 88%. If we returned to the peak year, 2 million more men would be working. (An estimated 1.6 million Americans were addicted to opioids in 2019, which some studies show is one of the major reasons why men aged 25-54 are permanently out of work.) In addition, 30% of Americans don't have enough savings to deal with unexpected expenses that total as little as $400, such as medical or car repair bills. This obviously adds to the economic anxiety of our lower- paid people. Republicans need to acknowledge that America can and should afford to provide a proper safety net for our elderly, our sick and our poor, as well as help create an environ- ment that generates more opportunities and more income for more Americans. Republi- cans could acknowledge that if the govern- ment can demonstrate that it is spending money wisely, we should spend more - think infrastructure and education funding. And 49 As a nation, we don't think long term, which hampers our ability to design proper policies that are based on thoughtful analysis. In my view, we don't perform the deep analysis required to fully understand what we're trying to solve. One of the reasons for this is that our outlook is often too limited; i.e., examining only how things have changed Trillions of government dollars were spent on social programs even before these latest crises - clearly, our broken systems leave too many of our fellow citizens trapped. Simply put, the social needs of far too many of our citizens are not being met. And, surprisingly, approximately 25% of those eligible for various types of federal assistance programs don't get the help to which they're entitled. 50 becomes less important. Instead, the society becomes more balkanized and often is crip- pled by powerful agendas of special interest groups - even if they all have good inten- tions. Let's examine some of the reasons why we have failed to design effective policies. We are hampered by short-term thinking that's never comprehensive. 2. Why did - and didn't - these failures happen? It is hard to look at these issues in their totality and not conclude that they have a significant negative effect on the great Amer- ican economic engine. My view is if you add it all up, this dysfunction could easily have been a 1% drag on our growth rate. And, unfortunately, our extraordinary strengths as a nation cover up our weaknesses. This is the new normal and it does not need to be this way. We should first look at how and why we became so inept at public policy. Before we discuss how to fix our problems, it would be helpful to understand why some of them happened – and why we failed to design and implement good public policies. Clearly, increasing political partisanship - possibly structural - deserves part of the blame, but I'll leave that subject to others. It's also clear that our failings are not deliberate since no one wants these terrible outcomes. What has changed, however, is the scale of our challenges: They are bigger, global and increasingly complex, and they are happening in a world that is transforming itself far more rapidly than before. History teaches us that as a successful society ages, the common social purpose that binds it Anemic growth may account for our wors- ening productivity and income inequality. Included among the common explanations for this growth is that “secular stagnation" is the new normal or that there is a "savings glut." Faster growth would not only have spurred higher incomes, more jobs and increased opportunities but also would have created far more consumption and increased demand for investment, eliminating any potential "savings glut" or secular stagnation. would have driven wages higher and given us the wherewithal to broadly build a better country. Tax receipts would have been higher, and we easily could have afforded better social safety nets. All of this broken policy may explain why, over the last 10 years, the U.S. economy has grown cumulatively only about 18%. Some think that this sounds satisfactory, but it must be put into context: In prior sharp downturns (1974, 1982 and 1990), economic growth was 40% over the ensuing 10 years. Had we had 20% more growth, our GDP would have added $3 trillion, which certainly Governments, both federal and state, fight to keep military bases open that we don't need and Veterans Affairs hospitals functioning that are broken - making the military more costly and less effective. Our shortcom- ings are not just about inefficiencies; they border on being immoral. In an incredibly depressing story, former Secretary of Defense Bob Gates describes how Congress took years longer than it should have to approve the building of U.S. Army personnel carriers that we needed in Iraq and Afghanistan to protect our soldiers from improvised explo- sive devices. While we dallied, many of our soldiers died or received terrible lifelong injuries. Although the government does certain things well, no one believes that it does most things well or that it gives an honest accounting of what it does do. We merely throw up our hands in frustration. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE VI. PUBLIC POLICY 24 Affordable housing consists of Community Reinvestment Act qualified, rent-restricted and naturally occurring affordable units; i.e., includes affordable housing units that are in low-to-moderate income neighborhoods. 26 Based on Company filings and JPMorgan Chase estimates. Rankings reflect publicly traded peer group as follows: Allianz Group, Bank of America Corporation, Bank of New York Mellon Corporation, BlackRock, Inc., Credit Suisse Group AG, DWS Group, Franklin Resources, Inc., The Goldman Sachs Group, Inc., Invesco Ltd., Morgan Stanley, State Street Corporation, T. Rowe Price Group, Inc. and UBS Group AG. JPMorgan Chase ranking reflects Asset & Wealth Management client assets, Chase Wealth Management investments and new-to-firm Chase Private Client deposits. 27 Ranking as of December 31, 2020. Source: Morningstar, as of February 28, 2021, including long-term open-end mutual funds and ETFS only, excluding feeder funds and fund of funds. China inbound funds AUM is aggregated based on equity, fixed income and allocation funds domiciled outside of China that invest primarily in Greater China as defined by J.P. Morgan Asset Management. 28 Reflects J.P. Morgan Asset Management global long-term active fund AUM market share as of December 31, 2020. Source: ISS Market Intelligence Simfund retrieved March 17, 2021. Excludes index, fund of funds and money market funds. 29 In the fourth quarter of 2020, the Firm realigned certain Wealth Management clients from Asset & Wealth Management to Consumer & Community Banking. Prior-period amounts have been revised to conform with the current presentation. 30 Effective in the first quarter of 2021, the Wealth Management business was renamed Global Private Bank. 25 Euromoney; 2020 results released February 2021. 31 Source: IXI, J.P. Morgan estimates JPMorgan Chase (JPM) peers: Capital One Consumer Banking & Domestic Card (COF-CB & DC), Citigroup Institutional Clients Group (C-ICG), US Bancorp Corporate and Commercial Banking (USB-C & CB), Credit Suisse Private Banking (CS-PB) and T. Rowe Price (TROW). 33 Represents the Nomura star rating for Japan-domiciled funds and Morningstar for all other domiciled funds. Includes only Asset Management retail open-ended mutual funds that have a rating. Excludes money market funds, Undiscovered Managers Fund and Brazil-domiciled funds. Mutual fund rating services rank funds based on their risk-adjusted performance over various periods. A 5-star rating is the best rating and represents the top 10% of industry-wide ranked funds. A 4-star rating represents the next 22.5% of industry-wide ranked funds. A 3-star rating represents the next 35% of industry-wide ranked funds. A 2-star rating represents the next 22.5% of industry-wide ranked funds. A 1-star rating is the worst rating and represents the bottom 10% of industry-wide ranked funds. The overall Morningstar rating is derived from a weighted average of performance figures associated with a fund's three-, five- and 10-year (if applicable) Morningstar Rating metrics. For U.S.-domiciled funds, separate star ratings are given at the individual share class level. The Nomura star rating is based on three-year risk-adjusted performance only. Funds with fewer than three years of history are not rated and hence excluded from this analysis. All ratings and the assigned peer categories used to derive this analysis are sourced from these fund rating providers as mentioned. Past performance is not indicative of future results. 34 Represents AUM in a strategy with at least one listed female and/or diverse portfolio manager. "Diverse" defined as U.S. ethnic minority. JPMorgan Chase is in Line with Best-in-class Peers in Both Efficiency and Returns (page 8) 1 Best-in-class peer overhead ratio represents the comparable business segments of 2 Best-in-class peer ROTCE represents implied net income minus preferred stock dividends of the comparable business segments of JPM peers when available, or of JPM peers on a firmwide basis when there is no comparable business segment: Bank of America Consumer Banking (BAC-CB), Morgan Stanley Institutional Securities (MS-IS), PNC Bank (PNC), UBS Global Wealth Management (UBS-GWM) and Morgan Stanley Investment Management (MS-IM). 3 Comparisons are at the applicable business segment level, when available; the allocation methodologies of peers may not be consistent with JPM's. 4 Citigroup Inc. (C), Bank of America Corporation (BAC), The Goldman Sachs Group, Inc. (GS), Morgan Stanley (MS), Wells Fargo & Company (WFC). 5 Managed overhead ratio = total noninterest expense/managed revenue; revenue for GS and MS is reflected on a reported basis. 23 Refinitiv LPC, FY20. Size of the Financial Sector / Industry (page 28) 32 All quartile rankings, assigned peer categories and the asset values used to derive the 10-year J.P. Morgan Asset Management long-term mutual fund AUM are sourced from Lipper, Morningstar and Nomura based on country of domicile. Includes only Asset Management retail open-ended mutual funds that are ranked by the aforementioned sources. Excludes money market funds, Undiscovered Managers Fund and Brazil-domiciled funds. Quartile rankings are done on the net-of-fee absolute return of each fund. The data providers redenominate the asset values into U.S. dollars. This percentage of AUM is based on fund performance and associated peer rankings at the share class level for U.S.-domiciled funds and at the primary share class level or fund level for all other funds. Primary share class, as defined by Morningstar, denotes the share class recommended as being the best proxy for the portfolio and, in most cases, will be the most retail version (based upon annual management charge, minimum investment, currency and other factors). Where peer group rankings given for a fund are in more than one primary share class territory, both rankings are included to reflect local market competitiveness. Performance data could have been different if all funds/accounts had been included. Past perfor- mance is not indicative of future results. The classifications in terms of product suites and product engines shown are J.P. Morgan's own and are based on internal investment management structures. 22 Commercial and industrial groupings for CB are generally based on client segments and do not align with regulatory definitions. 8 Chase is tied with one other bank for first place, as per the Kantar 2020 Retail Banking Monitor (~3,000 surveys per quarter or ~12,000 per rolling 4 quarters). Data are based on Chase footprint, excluding recent expansion markets. 20 Represents total JPMorgan Chase revenue from investment banking products sold to Commercial Banking clients. 1 Banks over $5B in assets as of 2020. FOOT NOTES Client Franchises Built Over the Long Term (page 6) 1 Digital includes outflows for ACH, Bill Pay, PayChase, QuickPay, Real-time Payments, external transfers and some wires. 2 2019 and 2020 Consumer Banking deposits include JPM Wealth Management 3 FDIC 2020 Summary of Deposits survey per S&P Global Market Intelligence. Limits all branches to $500 million deposits. Includes all commercial banks, savings banks and savings institutions as defined by the FDIC. 2006 excludes non-retail branch locations and all branches with over $500 million in deposits within the last two years (excluded branches are assumed to include a significant level of commercial deposits or are headquarter branches for direct banks). 4 Barlow Research Associates, Primary Bank Market Share Database, as of 4020. Rolling 8-quarter average of small businesses with revenue of more than $100,000 and less than $25 million. 5 Represents 2020 general purpose credit card spend, which excludes private label and Commercial Card. Based on company filings and JPMorgan Chase estimates. 6 Represents users of all web and/or mobile platforms who have logged in within the past 90 days. 7 Represents users of all mobile platforms who have logged in within the past 90 days. 9 Based on 2020 sales volume and loans outstanding disclosures by peers (American Express Company (AXP), Bank of America Corporation, Capital One Financial Corporation, Citigroup Inc. and Discover Financial Services) and JPMorgan Chase estimates. Sales volume excludes private label and Commercial Card. AXP reflects the U.S. Consumer segment and JPMorgan Chase estimates for AXP's U.S. small business sales. Loans outstanding exclude private label, AXP Charge Card and Citi Retail Cards. 10 Inside Mortgage Finance and JPMorgan Chase internal data, as of 4Q20. 11 Experian AutoCount data for 4Q20. Reflects financing market share for new and used loan and lease units at franchised and independent dealers. 12 ~$83 billion represents the December 31, 2020 balances for accounts provided payment relief, including those currently enrolled in relief and those who have exited relief. Includes residential real estate loans held in Consumer & Community Banking, Asset & Wealth Management and Corporate. 13 Dealogic as of January 4, 2021. 14 Coalition Competitor Analytics, preliminary 2020 rank; market share analysis reflects JPMorgan Chase's share of the global industry revenue pool and is based on JPMorgan Chase's business structure. 2006 rank analysis is based on JPMorgan Chase analysis. 15 Client deposits and other third-party liabilities pertain to the Wholesale Payments and Securities Services businesses. 16 Based on Firmwide data. 2006 data not archived. 2019 restated based on 2020 methodology using Regulatory reporting guidelines. 17 Institutional Investor. 18 Based on third-party data. 19 Assets under custody based on Company filings. 21 S&P Global Market Intelligence as of December 31, 2020. 2 H.8 data. While we are proud of our accom- plishments, we take nothing for granted and are intensely focused on our increasing and formidable 4 % #1 share at 9.8%. We maintained pri- mary bank relationships with more than 75% of our Consumer Banking checking households. In Business Banking, we held the highest market share among all banks. We main- tained our position as the #1 U.S. credit card issuer based on sales vol- ume and outstanding balances. Home Lending originations reached their highest level since 2013. In the fourth quarter, we were ranked the #1 bank in auto lending. During the year, we also realigned and rebranded our Wealth Management business unit, J.P. Morgan Wealth Manage- ment, to capture the opportunity to help more customers manage their investments. We accomplished these achievements while responding to a global pandemic and continuing to invest in our businesses. April 7, 2021 #1 in U.S. retail deposit share #1 #1 primary bank within our footprint¹ 63+M More than 63 million U.S. households served #1 most-visited banking portal in the U.S. T More than $1 trillion in credit and debit card sales volume competition, both traditional and new. I often remind the team of this wisdom from the late Andy Grove, former Intel CEO: “Only the para- noid survive." Big Tech and fintech companies are competing with all of our businesses: offering new credit cards and banking services, demystifying stock and retirement investing, simplifying financing options for large purchases and making it effortless to send money to a friend down the street or a family member in another coun- try. Other companies are catering to business owners, making it easier than ever to start a business, accept payments, invoice customers and bor- row money. These competitors start with the customer's pain points, obsess over them and strive to deliver a superb customer experience. There are many examples of how these competitors have reset cus- tomer expectations with simple and easy digital experiences. As they build customer relationships, they also test, learn and develop new capabilities that customers want, try and adopt quickly. These companies release new features with urgency and grow their customer bases with speed. We are in a race to match their expertise in simplicity and ease of use before they can match our dis- tribution and scale. 2020 financial results Consumer & Community Banking delivered a 15% return on equity on net income of $8.2 billion. Our $51.3 billion in revenue was down 7% year-over-year, while our overhead ratio increased to 55% as we contin- ued to invest heavily for future growth. Our customer base was rela- tively stable with over 63 million 1 Chase is tied with one other bank for first place, as per the Kantar 2020 Retail Banking Monitor (~3,000 surveys per quarter or +12,000 per rolling four quarters). Data are based on Chase footprint, excluding recent expansion markets. 68 $1.1T #1 #1 in total U.S. credit card sales volume and outstandings AR Consists of cash assets and Treasury and agency securities. 5 Real Gross Domestic Product, Billions of Chained 2012 Dollars, Quarterly, Seasonally Adjusted Annual Rate. 6 Federal Reserve Financial Accounts Z.1 data composed of total financial assets of the following subcategories: mutual funds, ETFs, closed end funds, brokers and dealers and funding corporations. 7 Data from Preqin; Hedge Fund AUM is not included in 2000; 2020 figure is annualized based on available data through 3Q. 8 Represents market capitalization; Facebook not included in 2010. 9 Represents market capitalization; Private companies use the latest valuations. Complexities of the Regulatory System (page 42) 1 The Council, through Office of Financial Research, may request reports from systemically important BHCs. 2 The FDIC may conduct exams of systemically important BHCs for purposes of implementing its authority for orderly liquidations but may not examine those in generally sound condition. 3 The Dodd-Frank Act expanded the FDIC's authority when liquidating a financial institution to include the bank holding company, not just entities that house FDIC-insured deposits. 67 Consumer & Community Banking When we planned for 2020, we could not have imagined the circum- stances that would unfold. It was a challenging year for the world, for the country and for JPMorgan Chase. We are fortunate to be a part of one of the world's greatest companies. Our Consumer & Community Bank- ing (CCB) franchise is resilient, and 2020 demonstrated that. Throughout the COVID-19 crisis, we supported our consumer and small business customers and our employees - with compassion and flexibility. - Our performance in 2020 reflected the state of the broader economy and of our customers. While our deposit businesses were impacted by low rates and our credit card business was affected by lower spending, our Home Lending, Auto and Wealth Management businesses performed well. Despite many challenges, our largest businesses still reached nota- ble milestones. For the first time, we led the nation in retail deposit market CHASE O SAPPHIRE RESERVE D. BARRETT #1 VISA 3 US Banks over $50B in assets as of 2020. Chairman and Chief Executive Officer Over the last 40 years, China has done a highly effective job of maneuvering itself to this point of economic development. China's leadership has been strategic, consistent Jane Porn We need thoughtful trade policies. The United States needs to take a leadership role in establishing global free and fair trade rules. If we don't, they will likely be estab- lished to the detriment of American busi- ness. Free and fair trade rules do not have to be completely equivalent and reciprocal - just fair. Working with our allies and other countries, we should negotiate the gold stan- dard of trade - not just rules around tariffs but fair regulations that address subsidies to state-controlled enterprises and other forms of unfair competition, bilateral investment and protection for intellectual property, among other issues. In addition, we should recognize that trade, while positive for the United States as a whole, has caused the loss of jobs, both in specific geographies and in specific industries. Americans who have been affected by these disruptions need better support in terms of income assistance, retraining and relocation. 60 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE We need to maintain a strong financial system. The United States has the best financial system in the world. This financial system encompasses asset managers, investors, banks, investment banks, private equity, hedge funds, pension plans and shadow banking. It is protected and enhanced by the rule of law (including banking laws), and it offers investor protections and transparency around gover- nance and accounting and provides complete and free access to global investors. While nothing is ever perfect and can always be improved upon, most of the world would give an arm and a leg for our system. The United States' extraordinary and open economy gives us the extraordinary privilege of being the world's reserve currency. The U.S. dollar is the currency of choice for the majority of trade transactions, and it is held by governments, central banks and corpora- tions as the reserve currency (approximately $7 trillion, or 60% of total world reserves). This helps provide cheaper financing for the United States and gives us enormous clout in foreign and economic policy. However, we should not overly "weaponize" the dollar, and we should use this authority judiciously and in support of building a healthy, global economy (see accompanying feature that follows). The United States has the best financial system in the world, and we must strive to maintain it. Being a free market economy, the United States has never been a great believer in government-driven industrial policy. But we have done it and ought to do it intelligently in discrete areas that make sense (and where free markets alone don't necessarily provide needed products or services), such as rural broadband, healthcare and cybersecurity. We also need to boost our investment in R&D; we're now #8 in the world in terms of GDP spend on R&D. Government R&D could focus on AI and quantum computing, climate innovation and other areas. The U.S. Dollar Is the World's Reserve Currency for a Reason While there may be faith involved, the U.S. dollar is the reserve currency of the world for a reason. First, the dollar is supported by the full faith and credit of the United States. The dollar, which is a liability of the Federal Reserve (i.e., the federal government) in digital or in currency form, is always supported by an asset and that asset is generally Treasury bonds. Treasury bonds are supported by the full taxing authority of the U.S. government, which, in turn, is supported and paid for by the full power of the U.S. economy. These assets and liabilities, including the economy, are supported by powerful institutions, the rule of law and, ultimately, the full might of the U.S. military. Of course, a central bank can debase a currency, but our central bank, the Federal Reserve, is meant to protect the currency's value. Faith is only a small part of these calculations. Second, and equally important, the U.S. dollar is the world's reserve currency because anyone who legally has a U.S. dollar can move it freely around the world, buy and sell what they want, and invest in the United States. By comparison, the Chinese currency, the renminbi (RMB), cannot be freely moved around the world; it can leave China only in limited amounts and can be invested only as the Chinese see fit. It is subject to their laws and regulations. While the Chinese have done a good job building their economy and are slowly moving toward a more transparent society and financial system, they are a long way from having a currency that is fully "convertible" like the U.S. dollar. As an aside, JPMorgan Chase moves more than $8 trillion (99% digital) a day for more than 52 million payments (94% digital). Approximately 98% of value is done the same day, 78% is done in real time and 20% is executed the same day. When these dollars are moved, they go through extensive screening for risk and fraud matters. While systems can always be improved upon, this process seems to be safe and efficient. 61 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE We need proper immigration policies. Thirty percent of foreign students who receive an advanced degree in science, tech- nology or math (300,000 students annually) have no legal way of staying here, although many would choose to do so. Most students from countries outside the United States pay full freight to attend our universities, but many are forced to take the skills they learned here back home. From my vantage point, that means one of our largest exports is brainpower. We need more thoughtful immigration policies that will prevent such a brain drain. In addition, 43% of the growth of our workforce over the past 10 years has come from immigrants. Today, we have 10 million undocumented people living and working in our country; on average, they have resided in the United States for more than 15 years. Most Americans would like a permanent solution to DACA (Deferred Action for Childhood Arrivals), as well as a path to legal status for law-abiding, tax-paying undocumented immigrants. Americans also would like to see, and deserve to see, border security, and there would be far more support for immigration reform if it included proper border security. These issues are tearing the body politic apart. The Congressional Budget Office esti- mates that the failure to pass immigration reform earlier this decade is costing us 0.3% of GDP a year. Immigration has been one of the great strengths of this country - and we should never forget that. Affordable housing remains out of reach for too many Americans. - Prior to the COVID-19 pandemic, the demand for affordable housing significantly outpaced supply in nearly every U.S. county. In addi- tion, rising home prices made it increasingly difficult for individuals and families to live near their workplace or within easy access to grocery stores, pharmacies and other essential services. There are many legisla- tive actions that could dramatically increase the availability and affordability of housing We need intelligent industrial policy. Due to government stimulus packages as a result of the COVID-19 crisis, external government debt to GDP is now a high 102%. We can afford that percentage and even more, particularly because interest rates are low. But in 10 to 20 years, mostly because of out-of-control healthcare expenses, the debt-to-GDP ratio will start to rise dramati- VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE which are reported honestly. Bad regula- tion often stifles competition - think of the airlines and telecom industries before they were deregulated. Here are few examples. The Federal Avia- tion Administration is unable to adopt new technology for air traffic control, which most of the world has already adopted, that would reduce the average flight time by more than 10 minutes and reduce greenhouse gases by 12%. President Dwight D. Eisenhower's Feder- al-Aid Highway Act of 1956 was 29 pages long and originally authorized $25 billion for the construction of the interstate highway system during a 13-year period, creating a 41,000- mile interstate highway network. And 13 years later, the interstate highway system was largely built. Fast forward to current times, it took 10 years and 47 local, state and federal approvals to rebuild the Bayonne Bridge connecting Staten Island and New Jersey, which was badly in need of replacement and was, in fact, quite dangerous to cross. If this is the way we are going to go about fixing our infrastructure, we will never get it done. And it's not just the time element - long delays increase the costs and risks involved. We need to properly invest, on an ongoing basis, in modernizing infrastructure. - Virtually everyone agrees that we have done a woefully inadequate job investing in our infrastructure from highways, ports and water systems to airport modernization and other projects. One study examined the effect of poor infrastructure on efficiency (for example, poorly constructed highways, congested airports with antiquated air traffic control systems, aging electrical grids and old water pipes) and concluded this could all be costing us hundreds of billions of dollars per year. Some economists estimate that a proper infrastructure investment plan could add 0.3% growth annually to our GDP – and it would improve competitiveness across many industries while opening up new investment opportunities. Such a plan would also create many new jobs with competitive salaries and spur workforce innovation. It could intentionally provide employment opportunities for disadvantaged and young workers, including those with a criminal background. There are many efficient ways to properly build and finance infrastruc- ture, from the local, state and federal level or public-private partnerships, which have the added benefit of increasing the invest- ment discipline. It is important to point out, however, that building ineffective “bridges to nowhere" while temporarily creating jobs is actually a huge value destructor. This kind of waste would ultimately undermine Ameri- cans' faith in our system. cally and at some point, that will become a problem. The sooner we deal with it, the better. The best way to counteract that is with healthy growth. After World War II, in 1946, the United States still had a 120% debt-to-GDP ratio, which over the next 10 years fell to 60%. This was not because the government raised taxes or dramatically cut expenses but because the country grew at almost 4% for the decade. We need proper and consistent tax and fiscal policy - done right, it can actually help drive healthy growth and improve income equality. It would be good to have a tax and fiscal strategy, which is premised upon maxi- mizing healthy growth and redistributing income effectively. It would include the following features: 2. A tax collection system that enables collec- tion of all taxes owed. My view is that everyone should pay the taxes they owe, and it should be strictly enforced. Many estimates project that with increased head- count and greater input from data scien- tists, we could collect between $30 billion and $100 billion more per year. 3. A target for what the federal government should expect to collect in taxes over time. A good starting point would be 18% of GDP (it has been running at an average of about 16% over the last decade). In good times, we should run a small surplus (~1%), and in bad times, we should have a small deficit (~4%-5%), such that debt to GDP stays fairly constant over time. A side benefit of this is that the government would know that it would have more money to spend – but only if we grow. We should think about good taxes and bad taxes in terms of spurring growth. Taxing primary capital formation or labor are growth reducers. Having capital retained and reinvested in the United States should 59 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE be a sine qua non for healthy growth, and that means that our business tax rates should be globally competitive. Today, the average corporate tax rate for OECD nations is around 22% versus our 21%. The retention and reinvestment by businesses of capital in the United States is ultimately the primary driver of productivity and growth. Even if that capital is distributed in dividends or stock buybacks, it is simply being put to a higher and better use – this is completely normal capital reallocation. The free flow of money capital and human capital is funda- mental to our growth and innovation (and fundamental to our freedoms as individuals). Unfortunately, taxes that minimize damage to growth would involve taxing high incomes. The wealthy are less likely to complain about taxes if the money is actually used to help the less fortunate or help build a better country. Even with the redistribution of income, there will be items that help growth and items that hurt growth. Redistributing income through the EITC will be money spent to improve labor force participation. Redistributing money to inefficient and poorly run bureau- cracies will not improve growth. In addition, there is a maze of tax breaks in the tax code that should be eliminated. There are hundreds of examples, but I will mention just a few: carried interest, the special tax breaks for race cars, private jets and horse racing, and a special land conser- vation tax break for golf courses. Hidden tax breaks have the additional stigma of being perceived by the American public as just another example of institutional bias and favoritism toward special interest groups. If the wealthy paid more in taxes and the money was put to good use, they would be the main beneficiaries of a stronger economy. 1. A system that is consistent, highly trans- parent and as simple as possible. (offering tax credits and changing local zoning laws are two examples). While the subprime mortgage crisis and the recession that followed were terrible, the overreac- tion to it made housing too costly for many individuals (without creating more safety). Excessive origination, servicing and securiti- zation requirements have increased the cost of the average mortgage by approximately 20 basis points. This has mostly affected smaller mortgages and lower-income individ- uals who have a slightly higher delinquent rate - but who still deserve a mortgage. In fact, J.P. Morgan analysis shows that, conser- vatively, more than $1 trillion in additional loans might have been made over a five- year period had we reformed our mortgage system. Our analysis also indicates that the cost of not reforming the mortgage markets could be as high as 0.2% of GDP per year. We believe that percentage includes an addi- tional $500 billion a year in mortgages that could be written predominantly for lower-in- come households. This alone could dramat- ically lead to growth in America and help lower-income individuals build wealth. We need to implement several additional programs and policies specifically to assist Black and Latinx communities. We need to address hiring and advancement targets, help develop minority-owned small businesses and improve financial educa- tion products for the unbanked. In addition, minority-owned small businesses, which employ nearly 9 million people and generate $1 trillion in annual economic output, have been hit especially hard by COVID-19 and will need serious assistance going forward, including capital to restart and run their businesses. We should consider requiring companies, such as grocery stores, pharma- cies and other retailers, to provide locations in low-income neighborhoods, as banks must do (this would reduce the cost of goods purchased by minority individuals and increase local hiring and engagement). These efforts would be a form of redress for the low-income community that is sustainable and reinforcing. AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE where we will simply never agree. As the two largest economies in the world, China and the United States should continue to have a long-term interest in collaborating where we can on critical global issues, including climate change, global health and stability on the Korean Peninsula. This will not be easy, but we will need to mature the management of this relationship so we can deal head on with our differences while continuing to seek common ground on our common challenges. per China does not have a straight road to becoming the dominant economic power. To put this in perspective, America's GDP per person in 2019 was $65,000 and China's was $10,000. Even if we do a rather poor job at managing our economy (growing at 2%), our GDP per person in 20 years would be $85,000. And if the Chinese do a good job managing their economy, their GDP person in 2040 would still be under $35,000. While China is well on its way to becoming a fully developed nation, it may face more uncertainty and moments of slower growth in the future (like the rest of us) than in the past. For the near term, if China and the United States can maintain a healthy strategic and economic relationship, it could greatly benefit both countries - as well as the rest of the world. America is in a very strong position. We have the resources to emerge from this latest economic crisis as a stronger country. Sometimes we forget how blessed we already are. America is still the most prosperous nation the world has ever seen. We are blessed with the natural gifts of land; all the food, water and energy we need; the Atlantic and Pacific oceans as natural borders; and wonderful neighbors in Canada and Mexico. And we are blessed with the extraordinary gifts from our Founding Fathers, which are still unequaled: freedom of speech, freedom of religion, freedom of enterprise, the sanc- tity of the individual, and the promise of equality and opportunity for all. These gifts have led to a bold and dynamic economy - one that nurtures vibrant businesses large and small, exceptional universities and a welcoming environment for innovation, science and technology. America was an idea borne on principles, not based upon histor- ical relationships and tribal politics. It has and will continue to be a beacon of hope for the world and a magnet for the world's best and brightest. America has strong and deep economic and geopolitical relationships with a large part of the world mainly, but not exclusively, with our allies, including Canada and Mexico, countries of the European Union, Great Britain, Japan, South Korea and Australia, to name a few. With these allies, we respect the values of democracy, individual rights and economic freedoms. Collectively, we need to reassert our foundational strengths, which are grounded in our common principles, mutual trust and cooperation, and shared prosperity. As a nation, America needs to reassert its confidence in democracy and re-establish that it can function competently in the interest of our people. Fundamentally, we need not fear the success of China; we need to fear only our own failure because that is the only thing that will truly limit us. America should engage and exercise its power and influence - cautiously, judiciously and respectfully – with various international organizations (the North Atlantic Treaty Organization, the United Nations and the World Trade Organization). While there are many legitimate complaints about these organizations, the world is better off with these institutions. Americans should under- stand that global laws, standards and norms will be established whether or not we partic- ipate in setting them. However, it is certain that we will be happier with the evolution of global standards around trade, immigration, corporate governance and other important issues if we help craft and implement them. We should not abdicate this role - if we do, that void will simply be filled by China and - VI. PUBLIC POLICY 65 AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE others. Our engagement and leadership in the world are as important for our country as they are for the rest of the globe. My fervent hope is that America will roll up its sleeves and bring bold leadership to our self-inflicted problems. Business and govern- ment collaborating together can conquer our biggest challenges – income inequality, economic opportunity, education and health- care for all, infrastructure, affordable housing and disaster preparedness, to name a few. We can be unabashed about the exception- alism of America while acknowledging that we have problems. As we work together for an inclusive recovery that is long lasting, we must never forget that America's economic prosperity is a necessary foundation for our military capability, which keeps us free and strong and is essential to world peace. America is still the arsenal of democracy. While I have a deep and abiding faith in the United States of America and its extraordi- nary resiliency and capabilities, we do not have a divine right to success. Our chal- lenges are significant, and we should not assume they will take care of themselves. Let us all do what we can to strengthen our exceptional union. 66 IN CLOSING I would like to express my deep gratitude and appreciation for the employees of JPMorgan Chase. From this letter, I hope shareholders and all readers gain an appreciation for the tremendous character and capabilities of our people and how they have helped communities around the world. They have faced these times of adversity with grace and fortitude. I hope you are as proud of them as I am. Finally, we sincerely hope that all the citizens of the global community will be able to move beyond this unprecedented pandemic and look forward to a brighter future. VI. PUBLIC POLICY 64 Autocratic and authoritative leadership works well when you can manage top down and you are starting from a very low base. China's recent success definitely has its leadership feeling confident. Many believe that America is in permanent decline and that democracy is failing. Regardless of their opinions, we should neither over- nor underestimate them. Only 100 million people in China effectively participate in the nation's one-party political system. No other developed nation has such low participa- tion. Growing middle classes almost always demand political power, which helps explain why autocratic leadership almost always falters in a larger, more complex economy. Under autocratic leadership, a major risk is the allocation of economic assets (capital and people), which are, over time, used to further political interests, leading to ineffi- cient companies and markets, favoritism and corruption. In addition, autocratic leadership diminishes the rule of law and transparency - damaging the ability to create a well- functioning financial system (this certainly restricts the internationalizing of the RMB). Disruption of trade is another risk China faces. The United States' trade issues with China are substantial and real. They include the theft or forced transfer of intellec- tual property; lack of bilateral investment rights, transfer of ownership or control of investments; onerous non-tariff barriers; unfair subsidies or benefits for state-owned enterprises; and the lack of rapid enforce- ment of any disagreements. Our position is supported, though, in an uncoordinated way, by our Japanese and European allies. We should expect China to do only what is in its own self-interest. Near term, we expect challenge and conflict to characterize the relationship between China and the West over a range of economic, human rights and strategic issues. There may, however, be areas and wars with India, the Soviet Union and Vietnam since World War II. These neigh- bors do not all look at the rise of China as being completely beneficial. 62 22 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE Companies can go further by building a more diverse and inclusive workforce, including in their top ranks; tying executive compensation to diversity commitments; developing a more robust pipeline of diverse talent; improving supplier diversity; cutting ties with customers who make racist comments and treat employees disrespect- fully; helping young men and women of color get ahead personally and profession- ally; and increasing the diversity of busi- nesses with whom they partner. Above all, it means building a company culture that respects and listens to everyone. Compa- nies might not always get it right, but they should keep trying. The feature in The Path Forward in Section I outlines the specific efforts underway at JPMorgan Chase to help advance racial equity. many of The cumulative, multi-year effect of doing just some of the measures mentioned above would lead to a healthier, more resilient and robust, and fairer America. It is my belief that the underlying U.S. economy is so strong that it could over- come many of the things we have failed to do and still grow at 2%. If we could grow at 3% versus 2% over a 10-year period, that would lead to $2.3 trillion in additional GDP by the end of the decade or an increase in household income of about $18,000. A 3% growth rate is what we used to have - and it is achievable again. This growth will help all Americans, but particularly poor and disad- vantaged citizens (even before implementing special assistance programs) by increasing opportunities for better jobs, higher incomes, affordable housing and other benefits. We owe it to ourselves to restore our compet- itiveness, our common purpose and our true sense of civility in the pursuit of building a more perfect union. 5. America's global role and engagement are indispensable to the health and well-being of America. One of the biggest uncertainties today is America's role on the world stage. A more secure and prosperous world is not only good for the rest of the world but also for our country's long-term security and pros- perity. Our role in building that more secure world has been, and will likely continue to be, indispensable. It is a complex role, and if we don't fulfill it, others will - and not with our best interests in mind. It is even more complex now because since the Cold War, the United States has not had to deal with another great world power. Now we have the relentless rise of China, which will likely overtake America in the next 20 years as both the world's largest economy and the largest financial market. Throughout history, the rise of a second great power has always been disruptive. Increasingly and appropriately, most of the world, including Americans, looks at our global position, particularly our economic and military strength, and compares it with that of China. There is no question that the relationship with (and intense competition between) the United States and China will be the most critical relationship for the next 100 years so it is important to deeply understand all of China's strengths and weaknesses. China has done a good job in building its economy - but it still has a way to go. - 63 VI. PUBLIC POLICY AMERICAN EXCEPTIONALISM, COMPETITIVENESS AND LEADERSHIP: CHALLENGED BY CHINA, COVID-19 AND OUR OWN COMPETENCE and coherent. And unlike developed demo- cratic nations, it can both macromanage and micromanage its economy and move very fast. Government officials can pull, in a coor- dinated way, fiscal, monetary and industrial policy levers to maintain the growth and employment metrics they want, and they have the control and wherewithal to do it. Unlike Western democracies that frequently, and increasingly, have changes in govern- ment leadership and policy approaches, China's system allows for consistent lead- ership and consistent execution of policies and regulations over the long term. But their most important economic advantage is their huge home market, which they can use to develop their economy and their companies. They have, as a result, been able to use this home market to subsidize some very compet- itive industries. But in the next 40 years, the country will have to confront some serious issues: The Chinese lack enough food, water and energy to support their population; pollution is rampant; corruption continues to be a problem; state-owned enterprises are often inefficient; corporate and government debt levels are growing rapidly; financial markets lack depth, transparency and adequate rule of law; income inequality is higher than in the rest of the world; and their working age population has been declining since 2012. America's demographics, by contrast, will remain strong, particularly if we continue to have healthy immigration. China will continue to face pressure from the United States and other Western governments over human rights, democracy and freedom in Hong Kong, and activity in the South China Sea and Taiwan. Asia is a very tangled part of the world, geopolitically speaking. Unlike America, which is at peace with its neighbors and is protected by the Atlantic and Pacific oceans, many of China's neighbors (Afghanistan, India, Indonesia, Japan, Korea, Pakistan, the Philippines, Russia and Vietnam) are large, complicated and not always friendly to China in fact, China has had border skirmishes Jamie Dimon The free flow of credit and investments - disci- plined capital allocation - is critical to being globally competitive. It is the flywheel of the economy as capital is seeking out good invest- ments (across the risk spectrum) and individ- uals and ideas that drive growth and innova- tion. A country's economy can hardly be better than its financial system and vice versa. Conclusion NEW TOOLS FOR CUSTOMERS Customers As in years past, our performance in 2020 resulted from our contin- ued focus on four key areas: cus- tomers, profitability, people and controls. Below are some of the noteworthy accomplishments in each of these areas. small businesses provided a bridge to our customers; and, as a result, credit performance was better than we anticipated. We built our credit reserves by $7.8 billion in response to the pandemic's economic impacts. Losses did not materialize at the pace we expected in the early stages of the crisis; critical federal govern- ment support to consumers and year. Our customer base of active mobile users is the largest and the fastest growing among U.S. banks: 40.9 million, up 10% year-over-year. U.S. households, including 4.3 mil- lion small business relationships. Our average deposits of $851 billion were up 22% over 2019, and client investment assets reached $590 bil- lion, up 18%. We ended 2020 with $448 billion in average loans, down 6%, reflecting the decline in credit card spend and loan balances during the 0 $349 5488 5499 Cash flow Checking and savings This month's top 3 card transactions -1902 $1.1K December Credit & debit card usage $1,136 IKEA We supported our growing base of consumer and small business cus- tomers throughout the year in mul- tiple ways: 1) direct relief, including payment deferrals and fee waivers, 2) facilitation of federal government relief and 3) commitments to advance racial equity in the U.S. The firm provided customer assis- tance to approximately 2 million accounts with balances totaling roughly $83 billion. We facilitated federal stimulus payments to tens of millions of our customers. Through the Small Business Administration's (SBA) Paycheck Protection Program (PPP), we delivered firmwide $32 billion in loans to small businesses ($28 billion excluding SBA safe harbor refunds), more than any other lender on a dollar basis. No less than 75% of our branches continued oper- ating throughout the pandemic. We also committed $30 billion across the firm to advance racial equity over the next five years, promoting and expanding affordable housing and financial health, among other initia- 69 60+% 158 CHASE More than 40 million active mobile customers 40+M We entered this challenging year in a position of strength and were able to adapt quickly, adjusting risk decisions throughout. While the events of 2020 interrupted the recent down- ward trend in our overhead ratio, they did not disrupt our focus on becoming more efficient and serving Profitability use more than one of our products. Navigating across our products and channels can be disjointed. While we remove friction wherever we detect it, we must step up our progress toward simplifying the experience for our customers. Customers continue to choose Chase and stay with us because of our best-in-class products and the value they offer. Still, we have an opportu- nity to improve the customer experi- ence, particularly for those who Submit dispute tives. As an example, we will provide $12 billion in home loans for Black and Latinx households. PERCENTAGE POINTS ~10 More than 55 million active digital customers 55+M Chase Business Complete BankingSM with QuickAccepts CHASEO $50.00 Digital share of consumer Home Lending Applications (Q4) Increase in share of checks deposited through QuickDeposit™M (Q4) Customers received more than 7 billion personalized insights. Snapshot I'm still being charged for a product or service. Great, I've locked your card. 216PM Chase I'm happy to do that. Which of these cards do you want to lock? 2:16 PM I want to lock my card HL it's always good to hear from you, Dan. Here are some things I can help you dec Chase Digital Assistan O PM based conversation, customers can use the assistant to complete tasks in their account, such as replacing or locking their card, viewing account balances or getting help with an investment rollover. Through a text- Assistant Chase Digital We continue to innovate and invest in our digital capabilities to complement our strong branch network, enabling our customers to bank how and where they want. Mobile app give customers a more personal- ized look at their finances. SnapshotSM, for example, provides easy-to-digest daily insights into customers' everyday spending, saving, earning and more. Additionally, we remained committed to offer- ing new tools that support our customers' financial education and well-being. To help parents teach their kids good money habits, we launched Chase First BankingSM - an account that puts parents in control but gives their children the freedom to learn how to earn, spend and save through the Chase Mobile® app. We also launched new goals-based savings and budgeting tools. New features in the Chase In 2020, customers engaged even more with our digital tools. We accelerated the rollout of some features and added functionality to help customers navigate the impacts of the pandemic. With Chase Digital Assistant SM, we added the ability to inquire about stimulus payments, change travel plans booked with rewards and dispute transactions. We also made it easier for customers to schedule an in-person meet- ing or a phone call with a banker or advisor from their local branch. Chase our growing customer base more profitably. We invest in our busi- nesses to drive long-term, profitable growth and one of the ways we have done that, over time, is by investing in efficiency. 2:16 PM ↑ transaction? at doesn't look right about this What de 12/18/2018 Posted date 12/18/2018 Transaction amount $XXXXXX Type your message Amount Merchant You can still make changes on previous pages Does everything look OK? Dispute transaction < 9:41 Chase Mobile app and chase.com. Transaction disputes Customers can now report a problem with a debit or credit card transaction via the Amazon account launched ($ in trillions) We created new ways for customers to self-serve, including digital and interactive voice response tools, which we launched within days so customers could request help quickly. These tools also enabled us to serve a greater volume of custom- ers and proved to be critical when so many of them needed us urgently and all at the same time. We also Co-President and Chief Operating Officer, JPMorgan Chase & Co., and CEO, Corporate & Investment Bank 75 Commercial Banking I want to begin this letter with a heartfelt thank you to all of my col- leagues in Commercial Banking (CB). Without a doubt, 2020 presented tremendous challenges, which our team met directly with unwavering commitment and dedication. Amid enormous uncertainty and adapting to a new work environment, we remained relentlessly focused on supporting our clients, our commu- nities and each other. Looking back, we faced this past year from a position of strength, having maintained our credit disci- pline, prepared extensively for a potential downturn, and made sig- nificant investments in our plat- forms and technology. It was this consistent execution of our long- term strategy that led to CB's strong performance last year. - There's so much to highlight about our business and our team this letter will give you but a small glimpse. Standing with our clients We take great pride in standing with our clients during challenging times. The breadth and magnitude of finan- cial stresses across the globe in 2020 were astounding - operations were halted, supply chains were disrupted and revenue across many industries fell dramatically. Through all of this, our CB team supported our clients and helped them access vital liquid- ity as they adapted to the pandemic and faced tremendous uncertainty. - For example, we extended $13 billion in new credit¹ to many healthcare cli- ents, including New York-Presbyterian Health System which experienced a significant increase in overnight patients as a result of COVID-19. We moved quickly to provide neces- sary liquidity, enabling them to acquire additional medical supplies and equipment, expand their staff, and serve the community in a time of crisis. Moreover, our team worked tirelessly to facilitate the distribution of fed- eral government emergency funding through various stimulus programs. In March of 2020, we rapidly built the processes, platforms and technol- ogy needed to deliver critical financ- ing to our clients, partnering across the firm to help protect millions of jobs. This important work has con- tinued into 2021. Supporting our communities The pandemic has had a profound impact on our communities and has magnified the challenges they face, especially in underserved segments of society. In 2020, we extended $21 billion in financing to states and municipalities, educational institu- tions and healthcare providers. Given the importance of these vital institu- tions, particularly during times of crisis, we are proud to support them in their delivery of essential services to our communities. In addition, our Commercial Real Estate businesses continued to pro- vide much-needed resources to help expand and preserve access to affordable housing. As part of the firm's Path Forward commitment to advance racial equity, we have committed to finance an additional 100,000 affordable rental units over the next five years to further address this systemic challenge. Through this commitment, we will provide $14 billion in new loans, equity investments and other support to increase and sustain affordable hous- ing in underserved communities. EXTENDING CREDIT TO SUPPORT OUR COMMUNITIES¹ 1888: 888: $13B TO HOSPITALS AND HEALTHCARE SERVICES $4B TO EDUCATIONAL INSTITUTIONS |000 0000 $4B TO STATE AND LOCAL GOVERNMENTS Daniel E. Pinto [0000 The performance of the CIB in 2020 is testament to the extraordinary com- mitment of our employees who sup- ported clients while facing their own personal challenges. I am very proud of what they have accomplished. From the pandemic crisis, we take forward some vivid lessons; namely, Clients want to access the full breadth of our franchise from any- where and at any time, and we are transforming to meet that future. This transformation presents differ- ent opportunities across our busi- nesses. For example, in Securities Services, we are evolving from a pro- vider of back office services to a fully integrated platform that delivers scale and efficiency for clients across the entire investment life cycle. In the U.S., the number of publicly listed companies has fallen by 24% since the mid-1990s as start-ups delay IPOs. To help those private compa- nies through their extended life cycles, we are working to provide a platform that offers everything from primary issuance to secondary trad- ing, as well as data and equity administration capabilities. In part- nering with Commercial Banking, which serves thousands of smaller, privately held companies, we see a wealth of untapped opportunities. The trend in electronification contin- ues in market trading, and we are expanding connectivity options for our clients, improving efficiency through automation and digitization, and more effectively participating in multi-dealer platforms. There is also an opportunity to act as the trading interface for smaller banks and to partner with Commercial Banking and Treasury Services to manage the FX needs of smaller companies oper- ating in international markets. Our ambition is to create a single pay- ment and hedging platform for cor- porations that enables them to more efficiently reduce currency exposure and manage cross-border payments. And in Wholesale Payments, where we now have the world's most com- plete payments network, our focus is on global e-commerce and online marketplaces. We want to help clients plug into a comprehensive payments and account administration service in one place and support more small businesses looking for FX expertise and working capital. Central to all this change is a multi- year program to modernize our technology infrastructure. We are becoming a digital-first organiza- tion, able to harness - safely and smartly the power of data and artificial intelligence across our firm in order to provide a more seamless client experience. - 74 A sustainable future ... Climate change is a defining issue of our age. Given our firm's scale and financing capabilities, we can play a leading role in helping companies and economies transition to a low- carbon world. As part of our efforts to limit global temperature rise by 2050, we are aligning our financing portfo- lio with the Paris Agreement. We will also establish intermediate emission targets for 2030, with a focus on the oil and gas, electric power and auto- motive manufacturing sectors. In 2020, we achieved our goal of becoming carbon neutral in our operations, which includes sourcing renewable energy for 100% of our global power needs. The firm also launched the Center for Carbon Tran- sition to provide clients with central- ized access to sustainability-focused financing, research and advice. Business and government must join forces to address the challenge of climate change. Meeting the target of the Paris Agreement requires massive restructuring in how the world pro- duces and consumes energy. We are helping clients make the transition by financing technology to reduce emis- sions and by supporting investment in green energy. In industrialized sectors, we will continue to advocate for market-based policy solutions, including a price on carbon. . and a diverse future Stubborn structural challenges per- sist across our society, and in every industry human potential continues to go untapped as racial prejudice goes unchallenged. The killing of George Floyd in May 2020 and the subsequent protests across the U.S. and around the world impelled us to seek new solutions to address the challenges Black and minority individuals face in the workplace and in society. - Our efforts to close the racial wealth divide include a $30 billion injection of additional capital and other resources for Black and Latinx cli- ents, employees and communities in the U.S. and globally over the next five years. As part of our invest- ments, we will work to boost the flow of capital to minority-owned banks and businesses, expand sup- port for minority-owned enterprises, improve financial health and broaden the diversity of our suppli- ers. Programs such as the Entrepre- neurs of Color Fund and Advancing Black Pathways, for example, provide Black and other minority groups with access to capital, education and our technical expertise. Our own success depends on hiring the best people, no matter where they grew up, how they were educated or what they look like. Internally, we have focused on inclusive recruiting, invested in new programs to advance Black talent and created a team dedi- cated to discovering recruits from more diverse communities. In a year like no other, we did what we have always done: We supported our clients and employees through tough times. The strategy we set years ago remains as relevant as ever. We are focused on running our business effi- ciently, managing risk prudently and delivering for clients. We are opti- mizing our business and closing any addressable gaps in our offering, and we are continuing to transform our business for the future. to preserve our ability to innovate and execute at speed, even as a large and complex organization. And we must do that in a way that enables our people, communities and planet to thrive over the long term. The global vaccine rollout provides hope for our collective long-term health and economic well-being. As we emerge from this tumultuous time, one of the lingering concerns is whether the extreme infusion of liquidity and fiscal stimulus might ultimately create inflationary condi- tions in the medium term. $3B TO AFFORDABLE HOUSING $1.4 $1.3 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 3 Represents total JPMorgan Chase revenue from investment banking products provided to CB clients. As always, we remain focused on hir- ing, training and enabling the best team to execute our strategy. Our technology investments are connect- ing us in meaningful new ways, rein- forcing our values of teamwork and collaboration. As we seek to foster even more innovation across our business, we're adding expertise and training in design, data and technol- ogy. We're empowering our people with tools and analytics that allow them to more effectively and effi- ciently serve our clients. Fostering an inclusive workplace took on new meaning last year, and we are committed to building an organization representative of the communities we serve. Despite the recruiting challenges posed by COVID-19, we increased diverse rep- resentation across all demographics and welcomed our most diverse full- time analyst class in recent years. Solid financial performance We don't measure our success on an annual basis; rather, we take a long- term view and invest through the cycle. The investments we've made in our people and capabilities, com- bined with our patience and disci- pline, continue to drive strong results across our business. In 2020, $3.3 $4.0 2020 Long-term target CB delivered net income of $2.6 bil- lion on $9.3 billion in revenue, gen- erating a return-on-equity of 11%. We are proud of our performance despite market volatility, lower inter- est rates and a significant build in our credit reserves. Our underwriting discipline and client selection helped drive our solid credit performance last year, with net charge-offs of 18 basis points, primarily concentrated in certain industries. While our actual credit losses were modest, CB added $1.7 billion in credit reserves for the year as we prepared for a variety of economic outcomes. Being able to deliver the full power of JPMorgan Chase to our clients remains a key value driver. Perhaps the best example is our close partner- ship with the Corporate & Investment Bank, which resulted in record gross Investment Banking (IB) revenue of $3.3 billion, up 22% year-over-year and surpassing our $3 billion long- term target. We see tremendous opportunity in the years to come and have increased our long-term IB revenue target to $4 billion. While no one could have predicted the events of 2020, our results con- firm our strategy and highlight the resilience of our business. Looking forward I am more optimistic than ever about the future for CB. We have excep- tional talent, outstanding capabilities and enormous potential. We have an incredible opportunity to continue to grow our franchise, and we are not standing still - we are innovating and investing across our business for the long term. Looking forward, we do not intend to simply go back to normal. Last year's challenges made us stronger, giving us an opportunity to learn and grow as a business - finding new ways to serve our clients and strengthen the places we call home. We will capture the many lessons learned in 2020 to help accelerate the execution of our strategy and position CB for even greater success in the future. I'll close this letter the same way I began, by acknowledging our excep- tional team and thanking them for their unbelievable support of our clients and each other. Dine Douglas B. Petno CEO, Commercial Banking 78 $1.6 $1.7 $2.0 $2.2 1 Includes new credit commitment originations and existing credit commitments that experienced a major modification during 2020. 76 FINANCING AFFORDABLE HOUSING Mercy Housing is a nonprofit that helps people access safe, stable and quality affordable housing. In 2020, we provided the construction financing and equity for two major Mercy projects in California: 1064 Mission Street, co-developed with Episcopal Community Services, in San Francisco and Capitol Park Hotel in Sacramento. These projects will create nearly 400 affordable housing units and house vital services for people experiencing homelessness. 1064 Mission Street Capitol Park Hotel Investing in our long-term strategy In CB, we are executing a long-term, disciplined strategy, focused on add- ing great clients and delivering valu- able solutions to help them succeed. Throughout 2020, we remained focused on our strategic priorities and continued to invest and innovate across our business. Investing to serve more clients Being able to deliver our broad-based capabilities at a very local level dis- tinguishes us from our competitors. As such, we now have teams in 137 U.S. locations. Through data-driven analysis, we've identified over 50,000 prospective clients across our Com- mercial & Industrial businesses² and have expanded local coverage accord- ingly. Since 2008, we've essentially doubled our footprint across the U.S., as we moved into 47 new, high- potential markets, and we're excited to deepen our presence in these mar- kets in the years to come. We also have an incredible opportu- nity to serve non-U.S.-headquartered, multinational companies overseas. Since launching our international expansion initiative in 2018, we've 2 Commercial & Industrial businesses are generally based on client segments and do not align with regulatory definitions. added bankers to cover high-quality companies across 17 countries. While we're just getting started, we're very excited about the client response and activity we have seen so far. Similar to our domestic strategy, we are tak- ing a long-term view and focused on covering only the best clients. 2020 Market expansion is only one part of CB's growth strategy - deepening relationships with clients is equally important. We know our clients have unique needs and value indus- try-specific insights and solutions. To better serve them, we've added a number of new industries to our coverage model over the last several years and now have specialized teams aligned to 17 industry sectors. We expect these dedicated efforts to drive meaningful future growth in our business. We are innovating and building for the future while at the same time managing a franchise at scale. As we look forward, we continue to take a design-driven approach to assess our clients' evolving needs and expecta- tions, directing our investments in data capabilities, technology, plat- forms and solutions to help further differentiate our value proposition and how we do business. With many working remotely, our clients faced complex challenges in 2020. Through our digital banking platforms and payment solutions, we provided ready access to the tools clients needed to continue to run their businesses. Digital adop- tion accelerated last year, and we added more than 1,800 new relation- ships - many onboarded completely virtually. We are continuing to invest substantially across all of our platforms to more seamlessly inte- grate them with those of our clients and deliver a superior experience. Investing in our team Our outstanding team and culture of excellence are the foundation of our success in CB - this was especially true last year. By the end of March, 98% of our team was working remotely - and a small group of truly heroic colleagues continued to carry out essential operations on-site. The leadership, creativity and partner- ship demonstrated across our busi- ness were inspiring and reinforced the importance of our people. 77 DELIVERING THE BEST INVESTMENT BANK TO CB CLIENTS Commercial Banking Gross Investment Banking Revenue³ ($ in billions) $2.7 $2.5 $2.4 $2.3 Investing in innovation Our digital and mobile capabilities are a great example. Digital adoption, including mobile, increased at an accelerated rate due to the pandemic. Overall, 69% of our customers are digitally engaged. Among Business Banking customers, that figure is 86%. During the pandemic, we encouraged and drove - self-service to reduce the need to visit a branch or speak with us by phone. 2019 Source: J.P. Morgan's SWIFT market share for U.S. dollar wire payments Our firm's strategy - to be global, complete and at scale - has cemented its reputation as a port in the storm, able to shore up crisis-hit firms and national economies while continuing to grow even as margins tighten and capital buffers increase. That strategy has also provided the springboard for our growth into new markets and geographies and has enabled our heavy investment in technology. In 2020, that investment meant that we could not only move forward with advancements in artificial intelli- gence, cloud and blockchain but also ensure that more than 90% of our employees could work securely from home in a matter of days. An exceptional performance The Corporate & Investment Bank (CIB) achieved a 20% return on equity in 2020 by generating earn- ings of $17.1 billion on revenue of $49.3 billion - a historic performance in a tumultuous, impossible-to- predict year. Discounting that excep- tional performance, over the last five INVESTMENT BANKING FEES AND MARKET SHARE HAVE RISEN STEADILY ($ in billions) ■Market share Investment banking fees 9.2% 8.9% 8.6% 8.1% 7.9% $9.5 $7.4 $7.5 $7.6 $6.5 2017 2018 2019 2020 years our return on equity has stood consistently between 14% and 16% on an adjusted basis¹. In fact, during that time, we have increased revenue by 16% and net income by 32%. Our Investment Banking business ended the year with 9.2% of global market share, its highest since 2009, and generated record fees of $9.5 bil- lion to maintain our #1 ranking. As COVID-19 spread across the globe, we helped clients bolster their balance sheets, including those in hard-hit sectors like retail, travel and hospital- ity. As a result, underwriting fees in our Debt Capital Markets business hit an all-time record. The business, which has ranked #1 for the last five years, extended its leadership posi- tion with nearly 10% of market share. Stimulated by unprecedented cen- tral bank support, the reversal in market sentiment and the activity that followed in the second half of the year were extraordinary. In 2020, our Equity Capital Markets team helped clients raise $389 billion of capital in 563 deals around the world, which represented one-third of the total market. One major development in 2020 was the evolution of the initial public offering (IPO) market as special pur- pose acquisition companies (SPAC) became mainstream, a byproduct of low interest rates and excess capital stockpiled by investors. These "blank check" companies, which are formed for the sole purpose of acquiring a private company, accounted for more than half of all IPOs in 2020. We have led our share of SPACs, but as with any growing trend, we want to remain diligent and seek to do the right deals with credible sponsors. 2016 As the pandemic took hold, markets saw the most rapid sell-off in history. Amid spiking volatility, our Equities business witnessed many days of record volumes, while at the height of the crisis, our Wholesale Payments team processed up to $11 trillion in payments in a single day. Source: J.P. Morgan; Dealogic The demand for our balance sheet in terms of capital and liquidity - was unprecedented last year. In the months of March and April alone, we helped clients raise more than $940 billion in the capital markets and extended more than $80 billion in credit, giving companies and govern- ments the lifelines they needed. Corporate & Investment Bank built a digital intake process and application for PPP loans in a matter of days and revised those applica- tions as new SBA guidance or requirements evolved. In addition to tools created to facili- tate much-needed pandemic relief, we continued to release and refine digital features and capabilities so they could be used more widely by our custom- ers. Our digital account opening prod- uct processed nearly 80% of all new accounts last April. We processed more than 40% of all checks through QuickDeposits in the last quarter of 2020, up nearly 10 percentage points year-over-year. More than 60% of con- sumer home loan applications were opened digitally in the fourth quarter, a rate six times higher than the prior year. In addition, customers were able to dispute credit and debit card charges digitally. We also developed convenient, less intrusive and more effective ways to communicate with and collect payments from – custom- ers who fall behind. By updating our communication strategy and tactics, we reduced the time required to set up a payment plan and, as a result, doubled the share of digital payment plans year-over-year. We continue to seek out opportuni- ties to invest in future growth. In 2020, we saw such an opportunity and acquired cxLoyalty, a leading U.S. travel and loyalty business. We are optimistic that consumer travel will rebound after the pandemic. This transaction allowed us to upgrade our travel-focused credit card products so we can own the end-to-end travel experience. This offering also allowed us to address a pain point for our customers: Millions of travel plans were disrupted simultaneously at the start of the pandemic, and customers needed our help making adjustments. 70 While these investments drive returns, they also serve to position Chase as the financial partner of choice for all our customers. We want to build deeper, lifelong cus- tomer relationships that allow us to do more for them. When we already know a customer, we can make it eas- ier to do more with us. For example, we can often pre-approve existing customers for credit and provide certainty of ultimate approval. We can verify income when deposit custom- ers apply for a loan, prefill the infor- mation we have on file and so on. These stronger relationships also last longer and, as a result, are more profit- able. As an example, deposit custom- ers who also have a Chase credit card are almost 60% less likely to leave us than those without a card relationship. People Our team of more than 122,000 continued to shine during this challenging year. I have such deep appreciation for everything they have done and continue to do for our customers, clients and communities each day. This is especially true for those on the front lines in our branches interacting with our cus- tomers face to face. Those who could work from home pivoted quickly to do so, and, after an adjustment period, most performed their job remotely as well as they had on-site before the crisis. Those who could not do their job remotely continued to serve our customers from our offices and branches, executing criti- cal processes that kept our business running-generating cards for cus- tomers, printing statements, moving currency and much more. We took additional steps to make sure our employees could work safely and to give them peace of mind during an uncertain time. All employees received extra days off to deal with impacts of the crisis. We distributed special payments to employees serv- ing customers in branches and call centers, recognizing their exceptional contributions. Employees who worked in locations that were temporarily closed or had reduced operating schedules continued to be paid for full-time work. We offered alternative positions to those who were unable or unwilling to return to their pre- pandemic role. We also provided extra benefits for employees with children to help with childcare and education. We have a sustained commitment to diversity and inclusion on our team. In 2020, we made progress toward establishing new representation goals. Our actions took on even greater meaning and importance amid our country's social unrest in response to profound racial inequalities. Controls Our customers rely on us to protect them, especially during a crisis. That responsibility guides all our work. We use many systems, processes and procedures to ensure we exe- cute within all the laws and require- ments that govern us. Crisis situa- tions demand even more focus and attention so we can respond quickly but in a well-controlled manner. Where we miss the mark, we work tirelessly to address it so that we resolve issues and ensure they don't reoccur. We evaluate and upgrade these safeguards as an ongoing, evergreen practice. Our resiliency planning is a key disci- pline we leaned on heavily through- out the year. Although we test and revise our resiliency planning annu- ally, 2020 proved to be its greatest test yet. While we learned our limita- tions, we also discovered that we had underestimated what was possible out of our remote work capabilities. Providing work-from-home capabili- ties to customer service specialists - sending work-from-home technology kits to employees across the globe - is one such example. Conclusion We always aspire to be better, faster and more efficient. Customers expect it, competition is fierce and we take nothing for granted. We strive every day to improve and make it both simple and easy for customers to manage their finances with us. Despite the challenges of 2020 - some of which we still are facing - I remain hopeful and optimistic about our future. We demonstrated what we are capable of doing under the most trying of circumstances, and what we learned will continue to inspire us to achieve even more. Pardon Gordon Smith Co-President and Chief Operating Officer, JPMorgan Chase & Co., and CEO, Consumer & Community Banking 71 In the dozen years since the global financial crisis, the banking system has been rigorously stress tested to ensure it can withstand severe mar- ket shocks. In 2020, the COVID-19 pandemic offered a stress test beyond any that our industry has experienced to date. 72 1 As reported for 2020 Investor Day. In our M&A business, announced volumes returned to pre-pandemic levels later in the year as government stimulus packages took effect and companies shifted their stance from defensive to more opportunistic. Our M&A ranking in EMEA rose to the #1 position, and we retained the #2 spot in North America. Legacy of a pandemic The pandemic has accelerated the shift to digital platforms and has transformed the way we and our clients work. Last year showed us how quickly we can adapt; for the first time, many of the year's biggest banking deals were conducted virtually or by phone - unthinkable before 2020. Our Wholesale Payments unit, which includes Treasury Services, Trade Finance and Merchant Services, also experienced strong growth in 2020. A decline in revenue, mostly attrib- utable to low rates, was offset by notable deposit growth. Throughout the pandemic, Treasury Services has processed payments and facilitated the flow of essential funds to compa- nies and governments. As the world's largest transaction bank, the business moves trillions of dollars every day and remains #1 in U.S. dollar clearing ing together is critical to innovation, by volume. Innovation in payments is exploding, driven by the growth in e-commerce and digital wallets. In 2020, we went live with Concourse™ a highly configurable global platform that allows clients to send and receive payments in a more seamless way; J.P. Morgan also announced fintech partnerships in areas such as sup- ply chain finance and corporate credit cards. As the crisis recedes, it is likely that we will adopt the best of these new virtual environments to complement what we miss most about working together in person. We are, at heart, a collaborative business – and work- creativity and a stronger culture. After the pandemic, we will likely see some shift in working patterns. While some job functions will need to remain on-site full time, a differ- ent working model is starting to emerge in which employees rotate between working at home and in the office. This creates more flexibility for employees and also enables us to 73 ASSETS UNDER CUSTODY HAVE CONTINUED TO GROW IN SECURITIES SERVICES NEW BRANCHES $19.9 2015 +55% $31.0 2020 INNOVATION AND SCALE HAVE CONTRIBUTED TO GROWING SHARE IN PAYMENTS 23.8% 22.0% 22.5% 20.8% 19.5% 2016 2017 2018 of the CIB to offer market-leading solutions to our clients at a time of industry consolidation and growth in complex assets. Source: Coalition Competitor Analytics. Rankings and share based on J.P. Morgan's internal business structure CO-#1 #3 The pandemic, the U.S. presidential election and Brexit all spurred trading activity. With so much to navigate, investors turned to J.P. Morgan as a reliable provider of liquidity, which resulted in record volumes across many of our trading areas. At peak moments, our foreign exchange (FX) desk was executing 730 trades per sec- ond, underlining years of investment in technology and highlighting just how critical we are to well-functioning markets during times of volatility. Overall, Markets revenue climbed 41% to a record $29.5 billion, with our Fixed Income Markets business gen- erating $20.9 billion and Equity Mar- kets producing $8.6 billion. Our Securities Services business, which provides pre- and post-trade services to asset manager clients, had a strong year of growth in 2020. Clients outsourced more of their middle and back office functions to J.P. Morgan as scalable infrastructure and timely insights became critical to handling massive spikes in volume and volatility. The team onboarded $4 trillion in assets under adminis- tration2, further strengthening our position as a leader in fund account- ing and administration, and ended the year with record assets under custody³ of $31 trillion. We launched our next-generation Middle Office offering, leveraging the capabilities 2 Assets under administration: Represents the market value of client assets for which administrative and other related services are performed. 3 Assets under custody: Represents assets held directly or indirectly on behalf of clients under safekeeping, custody and servicing arrangements. CONSISTENT INVESTMENT HAS LED TO SHARE GAINS IN MARKETS Markets J.P. Morgan share of wallet Fixed Income Equities 12.9% 13.1% 12.3% shrink our real estate footprint, oper- ate buildings more efficiently with fewer empty seats and eliminate the need for costly recovery sites. Meeting the needs of the future From established rivals to tech giants and fast-moving fintechs adept at delivering a great client experience, competitors are crowd- ing up across all fronts. The CIB is not immune to these competitive threats, which is why our focus on innovation and technology is at the heart of our investments. 9.4% 8.6% 2015 2020 2015 2020 2015 2020 J.P. Morgan rank #1 #1 #1 #1 9.8% 158 new branches, including 87 in new markets, in 2020 When last year's shareholder letter was published, the world and finan- cial markets were just coming to grips with COVID-19. Since then, the global pandemic has affected all of us in unforgiving ways - with loss of life, strained healthcare systems and economic setbacks that will be felt for years to come. JPMorgan Chase & Co./2020 Form 10-K -In India, the Financial Inclusion Lab sup- ported 30 fintechs, which have expanded their services to reach over 20 million people in underserved communities. - To date, the Financial Solutions Lab Accel- erator has supported 43 fintech start-ups across six cohorts. - We provided immediate support to orga- nizations, such as Mission Asset Fund and the International Rescue Committee (and its CDFI affiliate, the Center for Economic Opportunity), to provide financial coaching and affordable loans to households and small business owners with a focus on underserved communities. • • • - We have been long-standing supporters of the Cities for Financial Empowerment Fund, including its Bank On initiative to equip accounts with common standards that make banking accessible to more people. We worked closely with them to ensure our clients could receive stimulus and other emergency payments safely through Chase, following social distancing protocols. Sustainability: Since 2003, our firm has com- mitted over $23.9 billion in tax equity financ- ing for wind, solar and geothermal energy projects in the U.S., including $5.7 billion for wind and solar projects in 2020. Through the Climate Leadership Council and membership in Business Roundtable, we've also supported market-based policy solutions to address carbon emissions. In 2020, we completed our inaugural green bond issuance of $1 billion. Small business expansion: JPMorgan Chase launched its Small Business Forward initia- tive in 2015. Over the last five years, the firm has provided more than $200 million in phi- lanthropy, including $20 million in COVID-19 relief, to support underserved small busi- nesses in cities around the world. These funds provided access to capital and techni- cal support to over 1 million diverse small businesses, which have raised nearly $10 billion in capital and increased revenue by an average of 22%. Employees serving our communities: - More than 18,000 employees volunteered over 116,000 hours in 2020. This includes nearly 220 JPMorgan Service Corp volun- teers from 13 countries who contributed nearly 9,500 hours working with nearly 50 nonprofits. More than 500 employees participated in the Board Match Program, which deepens the impact of employees' donations to nonprofits when they also serve on the organization's board. In 2020, the firm matched more than $1.9 million in contributions to those nonprofits. - In 2020, our firm and its employees donated over $1 million to COVID-19 relief efforts and $7.2 million to disaster relief efforts around the globe. 84 - We celebrated 10 years of The Fellowship Initiative (TFI) and renewed our commit- ment to improving economic and social outcomes for young Black and Latinx men. TFI will triple the number of young people it serves to more than 1,000 over the next 10 years and broaden its reach across several U.S. cities. The program has driven 100% admission to college among graduating Fellows; among these, more than half were the first in their family to attend college. Financial health: Table of contents 44 Five-Year Summary of Consolidated Financial Highlights 45 Five-Year Stock Performance Management's discussion and analysis: 46 Introduction 47 Executive Overview 54 Consolidated Results of Operations 57 Consolidated Balance Sheets and Cash Flows Analysis 60 Off-Balance Sheet Arrangements and Contractual Cash Obligations 62 Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures 65 Business Segment Results 85 Firmwide Risk Management Audited financial statements: 158 Management's Report on Internal Control Over Financial Reporting Financial: FU JPMORGAN CHASE & CO NEW SKILLS AT WO Supporting small business growth and entrepreneurship Small businesses are the backbone of our communities, and the COVID-19 pandemic has profoundly affected the entire sector. Accord- ing to the JPMorgan Chase Institute, Black-, Latinx- and women-owned small businesses are underrepresented among firms with sub- stantial external financing, limiting opportuni- ties to scale their business. To help eliminate these barriers, JPMorgan Chase announced a new $350 million, five-year global commitment to foster Black-, Latinx-, women-owned and other underserved small businesses. This includes philanthropic invest- ments to support diverse-led nonprofit organi- zations; low-cost loans to invest in community development financial institutions (CDFIs); and direct equity investments in early-stage companies. As part of our commitment, JPMorgan Chase is also expanding its signature Entrepreneurs of Color Fund, which provides low-cost loans to minority-owned small busi- nesses, to more U.S. cities in 2021. Promoting neighborhood development Affordable housing and homeownership are among the greatest factors that fuel the racial wealth divide. As a result, we are changing our business practices, advancing product innova- tion and advocating for more effective housing policies through our $30 billion commitment to advance racial equity. In Chicago, seven organizations received a $7.2 million philanthropic investment to boost long-term homeownership. This includes pro- moting innovative modular home construction, as well as providing financial products and coaching in South and West side neighbor- hoods, including Back of the Yards, North Lawndale and Chicago Lawn. Expanding financial health and wealth creation As part of our five-year, $125 million commit- ment to improve financial health, JPMorgan Chase is leveraging its philanthropic capital and expertise to seed and scale technology- based innovations specifically for low- and moderate-income households around the world. Through the Financial Solutions Lab, part of our 10-year partnership with the Financial Health Network program, we have supported 40 fintech companies, whose innovative products collectively reach more than 4.5 million people and have helped U.S. residents save over $1 billion. Globally, we support similar efforts to address the financial health needs of communities out- side the U.S., including the Financial Inclusion Lab in India and the Catalyst Fund to stimulate financial inclusion in emerging markets. Tackling climate change JPMorgan Chase is committed to advancing sustainable solutions for our clients and within our own operations. We are adopting a financ- ing commitment aligned with the goals of the Paris Agreement to help clients navigate the challenges and capitalize on the long-term economic and environmental benefits of transi- tioning to a low-carbon world. We'll establish intermediate emission targets for 2030 for our financing portfolio, focusing first on the oil and gas, electric power and automotive manufac- turing sectors. We also committed to source renewable energy for 100% of the firm's power needs such as installing on-site solar panels at our retail branches and commercial offices. 83 2020 HIGHLIGHTS AND ACCOMPLISHMENTS Awards and recognition • Ranked in Top 10 on Fortune magazine's World's Most Admired Companies list Ranked in Top 10 in Top Corporate Respond- ers, a list assessing pandemic mobilization compiled by Forbes and JUST Capital Recognized by Inside Philanthropy as Corporate Funder of the Year for the firm's response to the COVID-19 crisis and demand for racial equity THE We invested $75 million to better prepare young people for the jobs of today and tomorrow, beginning in six U.S. cities: Boston, Columbus, Dallas, Denver, Indianapolis and Nashville. - Advancing policy solutions: We released new policy papers to provide data-driven analyses and policy recommendations that address the pandemic's immediate and long-term financial impacts on households, small businesses and communities, as well as the need to ensure an equitable recovery. Careers and skills: • - Building on JPMorgan Chase's $500 million commitment to drive inclusive growth and create greater economic opportunity in cities around the world, the firm awarded a total of $35 million to organizations in seven U.S. cities that won the firm's 2020 AdvancingCities Challenge: Baton Rouge, Boston, Chicago, Minneapolis, New Orleans, Philadelphia and Portland. Community development and AdvancingCities: We helped bolster the long-term vitality of global cities through low-cost, long-term loans and philanthropic investments: 159 Report of Independent Registered Public Accounting Firm -JE Hello Cherry Hill ted more than $500 million in low-cost loans, equity and philanthropic grants to address the immediate COVID-19 crisis, drive an inclu- sive recovery and advance racial equity. These efforts are targeted to help 1.3 million individuals gain access to financial coaching, help another 172,000 individuals enroll in jobs and skills programs, assist 64,000 underserved small businesses and create or preserve 43,000 affordable housing units. Inclusive recovery: In 2020, the firm commit- • Accomplishments Earned 100% rating on the Human Rights Campaign's Corporate Equality Index 2020 - 18th consecutive year Wonto CHASE 162 Consolidated Financial Statements 167 Notes to Consolidated Financial Statements Diluted 2020 2019 2018 2017 2016 $ 119,543 66,656 $ 115,399 65,269 $ 108,783 63,148 $ 100,460 59,270 $ 96,275 56,378 52,887 50,130 45,635 41,190 11,459 34,536 35,900 40,764 8,114 8,290 29,131 $ 36,431 $ 32,474 $ 6,276 Basic 44,545 5,361 5,290 4,871 5,585 17,480 39,897 35,407 million, five-year investment to equip young people and adults with the skills they need to be successful in a rapidly changing economy, JPMorgan Chase is developing pathways and policy recommendations to help underserved students gain better access to higher education and real-world work experiences. We have made this support also available to those workers, regardless of age, most affected by the COVID-19 pandemic. In addition, we are testing new strategies to upskill and reskill our own employees to address changes in technol- ogy and business needs. Average shares: Basic Supplementary information: 299 Selected quarterly financial data (unaudited) 300 Distribution of assets, liabilities and stockholders' equity; interest rates and interest differentials 305 Glossary of Terms and Acronyms 90 Strategic Risk Management 91 Capital Risk Management 102 Liquidity Risk Management 110 Credit and Investment Risk Management 135 Market Risk Management Note: The following pages from JPMorgan Chase & Co.'s 2020 Form 10-K are not included herein: 1-42, 312-323 143 Country Risk Management 145 Operational Risk Management 152 Critical Accounting Estimates Used by the Firm 156 Accounting and Reporting Developments 157 Forward-Looking Statements JPMorgan Chase & Co./2020 Form 10-K Net income: Earnings per share data Net income Income tax expense Income before income tax expense Provision for credit losses Diluted Pre-provision profit(b) Total net revenue(a) (in millions, except per share, ratio, headcount data and where otherwise noted) Selected income statement data As of or for the year ended December 31, FIVE-YEAR SUMMARY OF CONSOLIDATED FINANCIAL HIGHLIGHTS (unaudited) Financial 43 Total noninterest expense (a) Advancing policy solutions through data Our JPMorgan Chase Institute and PolicyCenter use firmwide data to analyze, develop and pro- mote policy insights and solutions, educating and informing policymakers and business and nonprofit leaders. Through this work, we are able to advocate for sustainable solutions to economic inequality and help address other critical issues our communities are facing today. Preparing workers for the future of work Even before the pandemic, rapid changes in technology, automation and artificial intelli- gence continued to exacerbate the disconnect between skills and jobs. As part of our $350 Over the next five years, the firm will put this commitment into practice and help close the racial wealth divide by combining our business, policy, data and philanthropic expertise to increase affordable lending and housing, expand minority-owned small business credit and capi- tal, help more people gain the skills they need to be successful and build a diverse workforce. In October, JPMorgan Chase announced a $30 billion initiative to advance racial equity and address key drivers of the racial wealth divide, combat systemic racism and support our own employees. Equity Fixed Income Multi-Asset Solutions & Alternatives 80% 91% 57% 83% AUM Assets under management 2020 - A Record Year for J.P. Morgan Asset & Wealth Management? Revenue Pretax Income Net Income Loans (EOP) Deposits (EOP) Assets •Liquidity: $104 billion in flows, as more risk-averse clients looked to reduce their market exposure, par- ticularly during the first half of the year when flows reached $170 bil- lion. Two of our money market funds, U.S. Government and U.S. Treasury, each attracted over $25 billion in flows last year³. . EOP = End of period Record performance $276B Asset Management $3.7T $187B $3.0B $4.0B $14.2B 2020 Flows $199B 80 Total J.P. Morgan 2020 % of J.P. Morgan Asset Management Long-Term Mutual Fund AUM Outperforming Peer Median¹ over 10 Years Fortunately, governments and central banks acted swiftly and decisively to infuse capital and provide support for what could have been very fragile markets. If there is a silver lining to this horrible pandemic, it is how much the world acted in unison to try to do the right thing. We are hopeful that 2021 will be a better year for all. Rising to meet an unprecedented challenge In March 2020, over the course of two weeks, we transitioned more than 90% of our global Asset & Wealth Management (AWM) team from on-site to remote work settings. In doing so, we proved that we can serve our clients under any and all circumstances, even without ever leaving our homes. We also showed that we can make sound and fast decisions under intense pressure and uncertainty. As always, clients were our focus. Helping them as we all went through . these challenges, together, was a source of great pride and drove us to be at our best. Across AWM, our years of resil- iency testing and preparation enabled us to pivot swiftly and seamlessly. As CEO, I have written annually about how proud I am of my colleagues and our firm. This was especially true in 2020, when we intensified our work on: Digital acceleration. Operating almost exclusively in a digital world, we were able to quickly identify manual or inefficient proc- esses. As volumes surged and we overcame various work environ- ment and personal challenges, we worked tirelessly to accelerate our digital engagement with clients, counterparties and one another. In 2021, we are focused on closing remaining process gaps and pull- ing forward multi-year plans. Connectivity with our clients. As the world locked down, we were given the gift of redirecting time previously devoted to travel and other in-person activities to con- nect with tens of thousands of cli- ents eager for our insights and thought leadership. The success of this shift is demonstrated by our results: record attraction and retention of assets and clients. Operational excellence. With an agile mindset, we accelerated the move- ment of reports to dashboards, sim- plified processes and strengthened the governance of our technology investments. Strong investment performance for clients Year in and year out, we are focused on delivering outstanding investment performance. This is why maintain- ing a 95+% retention rate of our top- performing investment team heads, portfolio managers and research ana- lysts is such a high priority. With the volatility that occurred in 2020, active management was never more impor- tant and its value never more appar- ent, and, accordingly, our long-term investment performance was strong across asset classes. Clients vote with their feet, and they continue to entrust us with more of their assets every year. In 2020, our client assets grew to a record $3.7 trillion, and we received a record $276 billion in net client asset flows. Our record flows were the result of a diversified business that meets all of our clients' needs - we had positive flows across all regions, segments and products. Having our breadth and depth of solutions was especially important during a very volatile market environment. AWM COVID-19 RESILIENCY HIGHLIGHTS 88 88 360M MINUTES 670,000 79 FRAUDULENT TRANSACTIONS PREVENTED ANALYSES COMPLETED INSIGHTS DIGITAL PORTFOLIO YOY INCREASE IN EQUITY TRADING VOLUMES FOR WM CLIENTS (net of fees) WM Wealth Management EXTERNAL YoY Year-over-year TIME SPENT ON ZOOM BY AWM EMPLOYEES >$60M 135,000 >3x ATTENDEES JOINING DIGITAL EVENTS 9,803 Fixed Income: $48 billion in flows, as market volatility and the low inter- est rate environment caused clients to seek high-quality income sources. We had strong flows into our Income funds ($8 billion)+, High Yield Bond funds ($6 billion)5 and Ultra-Short Income ETF (JPST) ($5 billion) 6. • Over a century ago, we launched one of our first investment funds, Mercan- tile Investment Trust. That fund, with a 136-year track record, thrives today as a great example of our consistent and steadfast management of assets. Clients choose J.P. Morgan as a long- term partner because we have with- stood the test of time and are well- positioned for centuries to come. As our business helps governments, central banks, individuals, corpora- tions and pensions all around the world, we have a global perspective that few others enjoy. This, coupled with top-ranked performance in successfully managing client assets directly and in choosing third-party managers who we believe can do the same, gives us a unique understand- ing of the ever-changing investment landscape. That is why clients turn to us in uncertain times just as much as they do in more optimistic times. In 2020, we experienced both extremes. Simply put, delivering performance and doing first-class business in a first-class way, decade after decade, is the core of what we do in AWM. While new challenges undoubtedly lie ahead, I have never been more proud of the resiliency of our people, more grateful for our clients' trust and confidence or more optimistic about our business's future. Wary Mary Callahan Erdoes CEO, Asset & Wealth Management 81 Corporate Responsibility 2020 will be remembered as a defin- ing moment for humanity. It was a year that both reinforced and exacer- bated profound inequities – from the pandemic's disproportionate impact on Black and Latinx communities, to the killing of Black citizens by police officers, to violence against members of the Asian and Pacific Islander community amid cries for racial justice. These events have brought a long overdue focus on removing barriers to racial equity, and they demand fundamental change around the globe. Last April, I wrote that business needed to step up and collaborate with local, government and commu- nity leaders by providing resources and expertise to find solutions for those most in need. That same month, first-ever National Youth Poet Laureate Amanda Gorman shared a poem that read in part, "Do not ignore the pain. Give it purpose. Use it." Her sentiments have reverberated over this past painful year. It is time to change how we operate both pub- lic and private systems, dismantling what has been holding too many people back for far too long. Today, 10 million Americans are out of work. The most financially vulner- able have been hit hardest, with Black and Latinx workers facing the highest unemployment rates, espe- cially women¹. Lower-income fami- lies are dealing with the largest drop in savings since April 2020. Even pre-pandemic, Black and Latinx fami- lies held less than 50 cents for every dollar in liquid assets compared with families who are white² - underlin- ing the dire need for a truly inclusive economic recovery. 1 https://www.dol.gov/sites/dolgov/files/OPA/newsreleases/ ui-claims/20210420.pdf 2 https://www.jpmorganchase.com/content/dam/jpmc/ jpmorgan-chase-and-co/institute/pdf/institute-race-report.pdf Getting back to better business not business as usual - starts with acknowledging that we all have fallen short. Throughout 2020, several thousand colleagues looked across our entire firm to examine where JPMorgan Chase could do more and do better. In October, we announced a massive $30 billion commitment over the next five years to advance racial equity, drive an inclusive recovery, support employees and break down barriers of systemic racism, includ- ing changes across our firm to help us better serve our customers, our communities and our own employ- ees by leading with diversity, equity and inclusion. We were deeply hon- ored that JPMorgan Chase was named the Corporate Funder of the Year by Inside Philanthropy, which noted the size, substance and strate- gic focus of our commitments. Advancing racial equity In a year where our customers, employees and communities faced devastating social, eco- nomic and commercial consequences from the COVID-19 pandemic, JPMorgan Chase focused on applying the full force of its resources to serve all of its stakeholders. To address the immediate and long-term impact of COVID-19, our efforts included quickly deploying an initial $250 million in global business and philan- thropic support to vulnerable and underserved communities, existing nonprofit partners and underserved small businesses. Driving an inclusive recovery INSIDE PHILANTHROPY For the sheer speed and size of its response to COVID and demands for racial equity, JPMorgan Chase earns the nod this year. It pledged – and is moving - a $250 million response to the pandemic, and a $30 billion (with a "b") commitment in loans, equity and direct funding toward racial equity. The company's giving is always strategic and substantial." 66 Optimism for our future 82 Peter L. Scher Pota Bringing bold ideas about an inclu- sive recovery and removing structural barriers are not just matters of better government policy and programs. Businesses must be at the table with ideas and have a willingness to change their own practices – to effec- tively advance solutions that have the impact we so desperately need. That is why JPMorgan Chase is investing in economic opportunity. We will con- tinue to develop better programs and products and advance policies that can lead to an inclusive economic recovery and opportunity for all. J.P. Morgan International Council also put forth a series of recommen- dations, focused on the future of the international system and the future of work, advocating for business leaders to engage with policymakers to advance the public's interest - not just business - and drive solutions in the post-pandemic world. Our company alone cannot end sys- temic racism, but we can do our part to drive clear policy, as well as busi- ness and community solutions, that create an inclusive recovery and pro- mote shared prosperity. In February the JPMorgan Chase Institute and PolicyCenter shared new research and data-driven policy recommenda- tions to inform immediate support to those most impacted by COVID-19, as well as longer-term policies to increase the financial health and stability of households and small businesses. These include support for extending and expanding unem- ployment benefits, providing addi- tional rental assistance funding to stabilize families, and reforming Small Business Administration programs to better support Black, Latinx, women and other under- served entrepreneurs. This year, the 2021, Head of Corporate Responsibility and Chairman of the Mid-Atlantic Region Equity: $33 billion in flows, as mar- kets rebounded and clients increased their exposure, particu- larly during the second half of the China: Become the #1 foreign asset manager onshore in China. Digital and Data: Digitize everything, and leverage data to deliver insights to our clients, investors and advisors. • • year. There was strong activity across our offering, including signif- icant flows into our Emerging Markets Equity funds ($6 billion), U.S. Large Cap Growth funds ($4 billion) and China A-Share funds ($3 billion). Multi-Asset: $5 billion in flows, as clients continued to seek actively managed, outcome-oriented strate- gies. Our SmartRetirement Blend Target Date funds were an example of this, with $4 billion in flows³. Alternatives: $6 billion in flows across a range of income-oriented and higher-returning strategies, including Infrastructure, Private Credit and our Highbridge offering. Custody/Brokerage/Administration/ Deposits: $80 billion in flows, as cli- ents trusted us to support their trading and banking needs. Having dedicated market experts to support our clients is almost as impor- tant as the breadth and depth of our offering. In addition to the nearly 2,500 Global Private Bank 10 client advi- sors and more than 1,000 Asset Man- agement investment professionals, we have over 120 market strategists, port- folio analysts and goals-based advisors whose sole job is to provide timely advice and insights to our clients. 1 For footnote, refer to page 67 footnote 32 in this Annual Report. 2 For footnote, refer to page 67 footnote 29 in this Annual Report. 3 Source: ISS Market Intelligence Simfund 4 Source: ISS Market Intelligence Simfund. Total flows into U.S.- and Luxembourg-domiciled funds 5 Source: ISS Market Intelligence Simfund. Total flows into High Yield Fund (U.S.-domiciled) and Global High Yield Bond Funds (Luxembourg- and U.K.-domiciled) 6 Source: ISS Market Intelligence Simfund. U.S.-domiciled ETF 7 Source: ISS Market Intelligence Simfund. Total flows into Emerging Markets Equity Funds (U.S.- and Luxembourg- domiciled) and Emerging Markets Fund (U.K.-domiciled) 8 Source: ISS Market Intelligence Simfund. Total flows into Large Cap Growth Fund (U.S.-domiciled) and U.S. Growth Fund (Luxembourg-domiciled) 9 Source: ISS Market Intelligence Simfund. Total flows into China A-Share Opportunities Funds (Luxembourg- and Hong Kong-domiciled), China Pioneer A-Share Fund (Hong Kong- domiciled) and China A Share Equity Fund (Taiwan-domiciled) 10 For footnote, refer to page 67 footnotes 29 and 30 in this Annual Report. 100 YEARS OF Hiring: Grow market share domestically and internationally by hiring advisors and investment professionals. • • . Our success would not be possible without constant reinvestment in our business to accelerate our growth, expand our offering, and maintain a strong risk and control framework. As a result of our long-term focus, increased scale and business momen- tum, our investment budget for 2021 is the largest in AWM's history. Our most significant investments are aligned with the following areas: Investing in our business Environmental, Social and Governance: Rank among the top three in active sustainable funds. 12 For footnote, refer to page 67 footnote 26 in this Annual Report. Both of AWM's lines of business also performed well. Asset Management reached record revenue of $7.7 billion and record pretax income of $2.2 billion. The Global Private Bank was an equally powerful story, with record revenue of $6.6 billion and pretax income of $1.8 billion, despite the headwind of $263 million in credit costs as we grew our franchise 10 As a result of our clients' trust in us and the incredibly hard work of our employees, we delivered extraordi- nary results for our shareholders. This included record performance across nearly all financial metrics, including revenue, pretax income, net income, loans, deposits and assets. Record year for shareholders When you bring these strengths together the focus on investment performance, the breadth and depth of our offering, and the expertise and advice we offer our clients - it's clear how, since 2010, we have averaged more than $100 billion per year in cli- ent flows² quite rare in our industry. Equally important, the acknowledg- ment from our clients has validated our strategy to be the leader in active management. Looking specifically at flows through this lens, I am very proud of the fact that Asset Manage- ment ranked #1 in global long-term active fund flows in 202011. And across all of AWM, we maintained our #2 ranking against publicly traded peers in five-year cumulative total client asset flows¹². In 2021, J.P. Morgan will celebrate its 100th year in China. Today, the country represents one of the largest opportunities for our clients and the firm. For AWM, 2021 is especially important because we have agreed on terms with our joint venture partner to purchase China International Fund Management (CIFM), the culmination of a successful 17-year partnership. Given our firm's heritage in China, established brand, and current on-the- ground investment teams and distribution channels, we are very excited about the possibilities that full ownership of CIFM will bring to our business and clients - and we look forward to our next 100 years in China. J.P. MORGAN IN CHINA 11 Source: ISS Market Intelligence Simfund retrieved March 17, 2021. Excludes index, fund of funds and money market funds (h) Asset & Wealth Management $ 24,733 Allowance for loan losses to total retained loans 2.95 % 1.39 % Nonperforming assets (d) $ 10,906 $ Net charge-offs Net charge-off rate 5,259 0.55 % 5,054 5,629 $ 1.39 % 5,901 $ 14,672 1.47 % $ 14,854 1.55 % 7,119 $ 7,754 (g) The Basel III capital rules became fully phased-in effective January 1, 2019, and for the SLR became fully phased-in effective January 1, 2018. Prior to these dates, the required capital metrics were subject to the transitional rules. As of December 31, 2018, the risk-based capital metrics were the same on a fully phased-in and transitional basis. Refer to Capital Risk Management on pages 91-101 for additional information on these capital metrics. (f) As of December 31, 2020, the capital metrics reflect the relief provided by the Federal Reserve Board in response to the COVID-19 pandemic, including the CECL capital transition provisions that became effective in the first quarter of 2020. As of December 31, 2020, the SLR reflects the temporary exclusions of U.S. Treasury securities and deposits at Federal Reserve Banks that became effective in the second quarter of 2020. Refer to Regulatory Developments Relating to the COVID-19 Pandemic on pages 52-53 and Capital Risk Management on pages 91-101 for additional information. (e) For the years ended December 31, 2020, 2019, 2018 and 2017, the percentage represents average LCR for the three months ended December 31, 2020, 2019, 2018 and 2017. The U.S. LCR public disclosure requirements for the Firm became effective in 2017. Refer to Liquidity Risk Management on pages 102-108 for additional information on the LCR results. (d) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior- period amounts have been revised to conform with the current presentation. (b) Pre-provision profit, TBVPS and ROTCE are each non-GAAP financial measures. Tangible common equity ("TCE") is also a non-GAAP financial measure. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 62-64 for a further discussion of these measures. (c) Quarterly ratios are based upon annualized amounts. Effective January 1, 2020, the Firm adopted the Financial Instruments - Credit Losses ("CECL") accounting guidance. Refer to Note 1 for further information. (a) In the second quarter of 2020, the Firm reclassified certain spend-based credit card reward costs from marketing expense to be a reduction of card income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation. $ 0.54 % 0.52 % 0.60 % (i) 4,692 5,387 4,856 0.60 % (h) In December 2017, the Tax Cuts and Jobs Act ("TCJA") was signed into law. The Firm's results for the year ended December 31, 2017 included a $2.4 billion decrease to net income as a result of the enactment of the TCJA. $ 14,500 $ 30,737 $ 2,144,257 1,562,431 1,470,666 1,443,982 1,375,179 Long-term debt Common stockholders' equity 281,685 291,498 282,031 284,080 295,245 249,291 234,337 230,447 229,625 228,122 Allowances for loan losses and lending-related commitments Credit quality metrics 243,355 252,539 256,105 256,981 14,314 255,351 255,693 256,515 261,330 279,354 Headcount Total stockholders' equity 254,190 2,490,972 (i) Excluding net charge-offs of $467 million related to the student loan portfolio sale, the net charge-off rate for the year ended December 31, 2017 would have been 0.55%. JPMorgan Chase & Co./2020 Form 10-K 169.19 100.00 111.95 136.38 130.39 171.44 202.96 JPMorgan Chase KBW Bank S&P Financials- S&P 500 - 75 2015 2016 2017 2018 $ 24,441 46 46 For management reporting purposes, the Firm's activities are organized into four major reportable business segments, as well as a Corporate segment. The Firm's consumer business is the Consumer & Community Banking ("CCB") segment. The Firm's wholesale business segments are the Corporate & Investment Bank ("CIB"), Commercial Banking ("CB"), and Asset & Wealth Management ("AWM"). Refer to Business Segment Results on pages 65-84, and Note 32 for a description of the Firm's business segments, and the products and services they provide to their respective client bases. JPMorgan Chase's principal bank subsidiary is JPMorgan Chase Bank, National Association ("JPMorgan Chase Bank, N.A."), a national banking association with U.S. branches in 38 states and Washington, D.C. as of December 31, 2020. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities LLC ("J.P. Morgan Securities”), a U.S. broker-dealer. The bank and non-bank subsidiaries of JPMorgan Chase operate nationally as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. The Firm's principal operating subsidiary outside the U.S. is J.P. Morgan Securities plc, a U.K.-based subsidiary of JPMorgan Chase Bank, N.A. JPMorgan Chase & Co. (NYSE: JPM), a financial holding company incorporated under Delaware law in 1968, is a leading financial services firm based in the United States of America ("U.S."), and has operations worldwide; JPMorgan Chase had $3.4 trillion in assets and $279.4 billion in stockholders' equity as of December 31, 2020. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S. and globally many of the world's most prominent corporate, institutional and government clients. 153.12 INTRODUCTION The following is Management's discussion and analysis of the financial condition and results of operations ("MD&A") of JPMorgan Chase for the year ended December 31, 2020. The MD&A is included in both JPMorgan Chase's Annual Report for the year ended December 31, 2020 ("Annual Report") and its Annual Report on Form 10-K for the year ended December 31, 2020 ("2020 Form 10-K") filed with the Securities and Exchange Commission (“SEC”). Refer to the Glossary of terms and acronyms on pages 305-311 for definitions of terms and acronyms used throughout the Annual Report and the 2020 Form 10-K. Management's discussion and analysis 45 2020 JPMorgan Chase & Co./2020 Form 10-K 2019 The MD&A contains statements that are forward-looking within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and expectations of JPMorgan Chase's management and are subject to significant risks and uncertainties. Refer to Forward-looking Statements on page 157) and Part 1, Item 1A: Risk factors in the 2020 Form 10-K on pages 8-32 for a discussion of certain of those risks and uncertainties and the factors that could cause JPMorgan Chase's actual results to differ materially because of those risks and uncertainties. 44 $ 221.52 130.37 FIVE-YEAR STOCK PERFORMANCE The following table and graph compare the five-year cumulative total return for JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm") common stock with the cumulative return of the S&P 500 Index, the KBW Bank Index and the S&P Financials Index. The S&P 500 Index is a commonly referenced equity benchmark in the United States of America ("U.S."), consisting of leading companies from different economic sectors. The KBW Bank Index seeks to reflect the performance of banks and thrifts that are publicly traded in the U.S. and is composed of leading national money center and regional banks and thrifts. The S&P Financials Index is an index of financial companies, all of which are components of the S&P 500. The Firm is a component of all three industry indices. The following table and graph assume simultaneous investments of $100 on December 31, 2015, in JPMorgan Chase common stock and in each of the above indices. The comparison assumes that all dividends were reinvested. December 31, (in dollars) JPMorgan Chase S&P Financials Index S&P 500 Index 250 225 200 175 150 125 100 December 31, (in dollars) 2015 149.92 122.75 100.00 125.42 $ 159.20 $ 170.54 152.41 $ 234.46 170.72 172.21 $ 134.57 128.51 $ 100.00 2020 2019 2018 2017 2016 100.00 2,533,600 KBW Bank Index 2,687,379 1.88 Market and per common share data Market capitalization Common shares at period-end Book value per share Tangible book value per share ("TBVPS")(b) Cash dividends declared per share Selected ratios and metrics Return on common equity ("ROE") (c) Return on tangible common equity ("ROTCE")(b)(c) Return on assets ("ROA") (b) $ 387,492 3,049.4 81.75 12 % 15 % 13 % 10 % 10 % 58 57 56 Overhead ratio 1.00 0.96 2.12 1.24 0.91 13 12 17 19 14 1.33 59 2.72 51.44 $ 2,622,532 8.89 8.88 $ 10.75 $ 10.72 9.04 $ 6.35 $ 6.24 3,082.4 3,087.4 3,221.5 3,230.4 9.00 3,396.4 3,414.0 6.31 6.19 3,551.6 53.56 56.33 60.98 66.11 3,561.2 64.06 3,425.3 67.04 3.40 70.35 $ 307,295 3,658.8 3,690.0 $ 366,301 $ 319,780 $ 429,913 3,084.0 75.98 3,576.8 3,275.8 59 3.60 47 15.5 15.9 15.5 Tier 1 leverage ratio (f)(g) Supplementary leverage ratio ("SLR") (f) (g) Selected balance sheet data (period-end) Trading assets (d) 7.0 7.9 8.1 8.3 8.4 6.9 % 6.3 % 6.5 % 6.5 % $ 503,126 3,386,071 Loans-to-deposits ratio(d) 922,831 959,429 289,059 $ 342,436 16.0 $ 349,053 249,958 $ 369,687 398,239 997,620 589,999 1,012,853 Deposits Total assets Loans (d) Investment securities, net of allowance for credit losses $ 378,551 261,828 1,015,760 17.3 6.4 % 13.9 108 111 116 160 JPMorgan Chase Bank, N.A. LCR (average) (e) 113 ༠༦ 116 Firm Liquidity coverage ratio ("LCR") (average) (e) 67 66 14.0 69 64 110 금금 119 ΝΑ 13.7 14.1 15.0 Total capital ratio (f)(g) (f)(g) 12.3 Tier 1 capital ratio 12.0 12.4 13.1 Common equity tier 1 ("CET1") capital ratio (f)(g) NA 12.2 Debit card sales ($B) 22% $491 ΝΑ $205 $467 Debit and credit card sales volume ($B) Credit card sales market share $586 $1,361 $1,555 22% 16% 20% $1,065 ΝΑ $894 NA $257 $647 Credit card loans ($B, EOP) $718 Consumer & Total payments volume ($T)4 $1.8 $5.0 $381 $5.6 % of digital non-card payments <25% ~40% 75% 77% Banking Credit card sales ($B) Community $153 Total Markets revenue¹5 $154 5,029 Global investment banking fees¹4 #2 #1 8.6% Market share¹4 8.7% 4,725 7.7% #1 8.0% #8 #1 #1 Market share15 $159 6.3% #1 9.3% $128 2,963 # of advisors¹ $185 Credit card loans market share 19% 18% 17% 17% Active mobile customers (M) NM ΝΑ 45.5 49.7 # of branches 3,079 5,614 4,790 4,787 12.4 ~$80 Tangible book value 9.3% Compounded annual gain Overall gain 11.3% 1,047.8% 6.1% 287.7% 4.6% 176.1% Performance since the Bank One and JPMorgan Chase & Co. merger (7/1/2004-12/31/2022) (3/27/2000-12/31/2022)¹ Compounded annual gain Performance for the period ended December 31, 2022 Compounded annual gain/(loss) JPMorgan Chase & Co. S&P 500 Index S&P Financials Index 9.9% 471.6% 8.9% 386.8% Overall gain 4.4% 120.0% Performance since becoming CEO of Bank One S&P 500 Index 2007 2008 12.1% 2009 2010 2011 2012 2013 2014 S&P Financials Index 2015 2016 2018 2019 2020 2021 2022 Average stock price 1 9% compound annual growth rate since 2004. Stock total return analysis Bank One 2017 One year Five years (12.6)% 4.4% 7.1% 10.3% 10.9% ■Serve 79M U.S. consumers and 5.7M small businesses # of top 50 markets where we are #1 (top 3) Deposits market share² 7 (14) 8 (25) 11 (25) Business Banking primary market share³ 5.1% 6.2% 9.2% 7 (18) $1,163 $1,055 $414 7.7% (18.1)% 9.4% (10.5)% 6.4% Ten years 14.9% 12.6% 12.1% This chart shows actual returns of the stock, with dividends reinvested, for heritage shareholders of Bank One and JPMorgan Chase & Co. vs. the Standard & Poor's 500 Index (S&P 500 Index) and the Standard & Poor's Financials Index (S&P Financials Index). 1 On March 27, 2000, Jamie Dimon was hired as CEO of Bank One. 7 Client Franchises Built Over the Long Term 2006 2012 2021 2022 Average deposits ($B)¹ $204 Client investment assets ($B)¹ #1 11.7% 2,738 #7 LE Asset & Wealth Management Loans ($B) 29 # of Global Private Bank client advisors²9 Global Private Bank (Euromoney)32 Mutual Funds with a 4/5-star rating28 Client assets ($T) 29 119 172 units financed in 202227 206 $1.3 $2.0 $4.3 $4.0 Traditional assets ($T)29,30 $1.2 $1.7 203 $3.6 ■#1 overall Middle Market Bookrunner in the U.S.26 ■Over 80,000 incremental affordable housing ■Credit, banking and treasury services to ~25K Commercial & Industrial clients and ~31K real estate owners and investors ■63M active digital customers, including 50M active mobile customers⁹ ■Primary bank relationships for 78% of consumer checking accounts ■#1 retail deposit share ■#1 deposit market share position in each of the largest banking markets in the country (NYC, LA and Chicago) while maintaining branch presence in all contiguous 48 U.S. states ■#1 primary bank for U.S. small businesses ■#1 U.S. credit card issuer based on sales and outstandings 10 ■■■#2 among lenders in the J.D. Power 2022 U.S. Mortgage Origination Satisfaction Study" ■#2 owned mortgage servicer¹² ■18 specialized industry coverage teams ■#3 bank auto lender¹³ ■Presence in over 100 markets globally ■■■#1 in global investment banking fees for the 14th consecutive year¹4 ■Consistently ranked #1 in Markets revenue since 201115 ■J.P. Morgan Research ranked as the #1 Global Research Firm, #1 Global Equity Research Team and #1 Global Fixed Income Research Team¹9 ■■#1 in USD payments volume20 ■■#1 in U.S. Merchant transaction processing²¹ ■■■#2 custodian globally²² ■141 locations across the U.S. and 34 international locations, with 7 new cities added in 2022 ■ $1.5B revenue from Middle Market expansion markets, up 26% YoY ■>90% of Fortune 500 companies do business with us #1 $3.4 $100 AUM Assets under management EOP = End of period FICC = Fixed income, currencies and commodities JPMAM = J.P. Morgan Asset Management MSA Metropolitan statistical area For footnoted information, refer to page 43 in this Annual Report. 8 NM = Not meaningful USD U.S. dollar Year-over-year M = Millions B = Billions T = Trillions K = Thousands ■90% of 10-year JPMAM long-term mutual fund AUM performed above peer median33 ■■Business with 61% of the world's largest pension funds, sovereign wealth funds and central banks ■■■#3 in 5-year cumulative net client asset flows behind BlackRock and Morgan Stanley34 ■■■Positive client asset flows in 2022 across all regions, with strength in brokerage, equity, custody and fixed income ■■$98B in Alternatives fundraising over two years YOY Alternatives assets ($B) 29,31 Deposits ($B)29 NA Not available #1 $177 $364 $372 $52 $141 $282 $233 #1 $30 $218 $214 1,506 #7 2,371 #3 2004 2005 2006 3,137 $79 #1 #1 #28 Assets under custody ($T) $13.9 $18.8 $33.2 $28.6 Average client deposits ($B)16 $190 Bank $356 $687 Firmwide Payments revenue ($B)17 $5.0 $6.7 $9.9 $13.9 Firmwide Payments revenue rank $715 (share) 18 13.1% 7.8% #1 #1 Market share¹5 7.0% 9.0% 12.3% #1 11.0% 11.8% Corporate & #8 #3 co-#1 #1 Investment Market share¹5 5.0% Equities¹5 ΝΑ ΝΑ #1 (7.2)% $53.6 $120.1 Average deposits ($B) $73.6 $195.9 $205.0 $301.5 $223.7 Average loans ($B) $294.3 Gross investment banking revenue ($B) 24 $0.7 $1.6 $5.1 $3.0 Banking Multifamily lending25 Commercial 2,277 2,252 NA #1 (8.4)% Firmwide average daily security purchases and sales ($T) NA NA $2.9 $3.1 # of top 75 MSAs with dedicated teams 36 52 # of bankers 1,203 1,240 66 2,254 69 2,360 New relationships (gross)23 ΝΑ FICC15 $18.88 Fourth, we are united behind basic prin- ciples and strategies (you can see the How We Do Business principles on our website) that have helped build this company and made it thrive - from maintaining a fortress balance sheet, constantly investing and nurturing tal- ent to fully satisfying regulators, contin- ually improving risk, governance and controls, and serving customers and clients while lifting up communities worldwide. This philosophy is embedded in our company culture and influences nearly every role in the firm. $21.96 $22.52 134.10 $ 158.35 $ 127.07 Market capitalization Common shares at period-end $ 393,484 2,934.2 387,492 2,944.1 3,049.4 Headcount 293,723 271,025 255,351 466,206 (a) Pre-provision profit, TBVPS and ROTCE are each non-GAAP financial measures. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 58-60 for a discussion of these measures. Closing share price Total stockholders' equity $1,077,714 $1,012,853 Total assets 3,665,743 3,743,567 3,384,757 Deposits Market data 2,340,179 2,144,257 Common stockholders' equity 264,928 292,332 259,289 249,291 294,127 279,354 2,462,303 $1,135,647 (b) Refer to Liquidity Risk Management on pages 97-104 for additional information on this measure. (c) Refer to Capital Risk Management on pages 86-96 for additional information on these measures. Information about J.P. Morgan's capabilities can be found at jpmorgan.com and about Chase's capabilities at chase.com. Information about JPMorgan Chase & Co. is available at jpmorganchase.com. AFFORDABLE HOUSING UNITS Helped create or preserve over 210,000 affordable housing units and financed $27 billion toward affordable housing since 2021 TOP 5 MOST ADMIRED COMPANIES Ranked in the top five on Fortune magazine's Most Admired Companies list for the first time % #1 210,000+ IN DEPOSITS AND FOR SMALL BUSINESSES •TILL #1 IN ARTIFICIAL INTELLIGENCE Ranked #1 on the Evident Al Index, the first public benchmark of major banks on their Al maturity $ $1.1 TRILLION AWM CLIENT ASSET INFLOWS Over the last five years, Asset & Wealth Management (AWM) client asset inflows totaled $1.1 trillion Named #1 in retail deposit market share and #1 primary bank for U.S. small businesses JPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the firm serves millions of customers, predominantly in the U.S., and many of the world's most prominent corporate, institutional and government clients globally. Wealth Management ranked #1 in J.D. Power 2022 U.S. Wealth Management Digital Experience Study $10 million in humanitarian aid 1.5 MILLION LOW-COST CHECKING ACCOUNTS Opened 1.5 million Chase Secure BankingSM low-cost checking accounts since 2019 #1 CORPORATE & INVESTMENT BANK Generated $15 billion of net new income on revenue of $48 billion $40 BILLION and philanthropic support for Ukraine the largest giving campaign in the firm's history TO SUPPORT VITAL INSTITUTIONS $2.5 TRILLION SUSTAINABLE DEVELOPMENT TARGET $10 MILLION TO SUPPORT UKRAINE #1 CUSTOMER SATISFACTION Financed and facilitated $482 billion toward this target since 2021 Extended $40 billion to support vital institutions like hospitals, schools and local governments since 2021 Loans Selected balance sheet data (period-end) 17.3 (9,256) 17,480 Net income $ 37,676 $ 48,334 6,389 $ Per common share data Net income per share: Basic $ 12.10 $ 15.39 29,131 8.89 Provision for credit losses 50,306 ■■■ #2 in Institutional Money Market Funds AUM35 ■49% of Asset Management AUM managed by female and/or diverse portfolio managers36 As of or for the year ended December 31, (in millions, except per share, ratio data and headcount) Selected income statement data Total net revenue Total noninterest expense Pre-provision profit (a) 53,295 2022 2020 $ 128,695 76,140 $ 121,649 $ 119,951 71,343 66,656 52,555 2021 Diluted 12.09 15.36 14 Liquidity coverage ratio (average)(b) 112 111 110 Common equity Tier 1 capital ratio (c) 13.2 23 13.1 Tier 1 capital ratio (c) 14.9 15.0 15.0 Total capital ratio (c) 16.8 16.8 13.1 18 Return on tangible common equity (ROTCE)(a) 12% 8.88 Book value per share 90.29 Financial Highlights 81.75 Tangible book value per share (TBVPS) (a) 73.12 71.53 66.11 Cash dividends declared per share 4.00 3.80 3.60 Selected ratios Return on common equity 14% 19% 00000 $15.35 $16.45 1 MILLION In its first year, Chase in the U.K. acquired more than 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2004 2019 2022 Net income Diluted earnings per share (EPS) Return on tangible common equity (ROTCE) 1 Firmwide results excluding reserve release/build are non-GAAP financial measures. 2 Adjusted net income excludes $2.4 billion from net income in 2017 as a result of the enactment of the Tax Cuts and Jobs Act. GAAP Generally accepted accounting principles Adjusted ROTCE² was 13.6% for 2017 2020 2021 ROTCE excluding reserve release/build was 19.3% for 2020 $45 $1.35▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 14% 15% $14.4 10% 15% 15% $5.19 $5.29 13% 13% $2.35 12% $4.48 $4.34 $8.5 $4.00 $4.33 6% $3.96 $5.6 $2.26 $11.7 $15.4 and 18.5% for 2021 - $43.93 $56.33 $38.70 $39.83 $36.07 $40.36 $39.36 $39.22 $53.56 $60.98 $51.44 $48.13 $44.60 $40.72 $38.68 $33.62 $30.12 $27.09 $35.49 ROTCE = Return on tangible common equity $47.75 $66.11 An important note to describe why we are showing the table above: The loan loss reserve accounting rules – which are life-of-loan estimated losses based upon probability-based economic scenarios - generate huge swings in earnings that can be unrelated to actual credit performance. This was particularly true for the COVID-19 years when, during the first six months of the pandemic, we built approximately $16 billion in reserves. Then in the next six quarters, we released essentially the equivalent number. We did so only because the scenarios used to estimate future credit losses changed dramatically. The table above shows reported net income, with and without loan loss reserve changes. Throughout this period, the credit portfolio was healthy, and charge-offs remained below pre-pandemic levels. Either way, the company had strong absolute and relative performance. 6 Tangible Book Value¹ and Average Stock Price per Share 2004-2022 $92.01 $113.80 $51.88 $110.72 $155.61 $128.13 High: $169.81 Low: $101.28 $63.83 $65.62 $58.17 $71.53 $73.12 $106.52 5174 15% 51% 13% 56.00 56.31 79% 19% N 10% 18% Third, while we don't run the company worrying about the stock price in the short run, in the long run we consider our stock price a measure of our prog- ress over time. This progress is a func- tion of continual investments in our people, systems and products, in good and bad times, to build our capabilities. These important investments will also drive our company's future prospects and position it to grow and prosper for decades. Measured by stock perfor- mance, our progress is exceptional. For example, whether looking back 10 years or even farther to 2004, when the JPMorgan Chase/Bank One merger took place, we have significantly out- performed the Standard & Poor's 500 Index and the Standard & Poor's Finan- cials Index. Fifth, we strive to build enduring busi- nesses, which rely on and benefit from one another, but we are not a conglomer- ate. This structure helps generate our superior returns. Nonetheless, despite our best efforts, the walls that protect this company are not particularly high - and we face extraordinary competition. I have written about this reality exten- sively in the past and cover it again in this letter. We recognize our strengths and vulnerabilities, and we play our hand as best we can. Sixth, we operate with a very important silent partner - the U.S. government - noting as my friend Warren Buffett points out that his company's success is predi- cated upon the extraordinary conditions our country creates. He is right to say to his shareholders that when they see the American flag, they all should say thank you. We should, too. JPMorgan Chase is a healthy and thriving company, and we always want to give back and pay our fair share. We do pay our fair share - and we want it to be spent well and have the greatest impact. To give you an idea of where our taxes and fees go: In the last 10 years, we paid more than $43 billion in federal, state and local taxes in the United States and almost $19 billion in taxes out- side of the United States. We also paid the Federal Deposit Insurance Corporation over $10 billion so that it has the resources to cover failure in the American banking sector. Our partner - the federal govern- ment - also imposes significant regula- tions upon us, and it is imperative that we meet all legal and regulatory requirements imposed on our company. Seventh and finally, we know the founda- tion of our success rests with our people. They are the frontline, both individually and as teams, serving our customers and communities, building the technology, making the strategic decisions, managing the risks, determining our investments and driving innovation. However you view the world - its complexity, risks and opportunities - a company's prosperity requires a great team of people with guts, brains, integrity, enormous capabilities and high standards of professional excel- lence to ensure its ongoing success. 5 Earnings, Diluted Earnings per Share and Return on Tangible Common Equity 2004-2022 Looking back on the past two+ decades - starting from my time as CEO of Bank One in 2000 - there is one common theme: our unwavering dedication to help clients, communities and countries throughout the world. It is clear that our financial dis- cipline, constant investment in innovation and ongoing development of our people are what enabled us to achieve this con- sistency and commitment. In addition, across the firm, we uphold certain stead- fast tenets that are worth repeating. First, our work has very real human impact. While JPMorgan Chase stock is owned by large institutions, pension plans, mutual funds and directly by single investors, in almost all cases the ultimate beneficiaries are individuals in our com- munities. More than 100 million people in the United States own stock; many, in one way or another, own JPMorgan Chase stock. Frequently, these shareholders are veterans, teachers, police officers, fire- fighters, healthcare workers, retirees or those saving for a home, education or retirement. Often, our employees also bank these shareholders, as well as their families and their companies. Your man- agement team goes to work every day recognizing the enormous responsibility that we have to all of our shareholders. Second, shareholder value can be built only if you maintain a healthy and vibrant company, which means doing a good job of taking care of your customers, employ- ees and communities. Conversely, how can you have a healthy company if you neglect any of these stakeholders? As we have learned over the past few years, there are myriad ways an institution can demonstrate its compassion for its employees and its communities while still upholding shareholder value. ($in billions, except per share and ratio data) $48.3 Reported Excluding reserve release/build¹ 2020 2021 2022 2020 Net income excluding reserve release/build 2021 STEADFAST PRINCIPLES WORTH REPEATING I often remind our employees, the work we do matters and has impact. We help people and institutions finance and achieve their aspirations, lifting up 1 million customers Dear Fellow Shareholders, Across the globe, 2022 was another year of significant challenges: from a terrible war in Ukraine and growing geopolitical tensions - particularly with China - to a politically divided America. Almost all nations felt the effects of global economic uncertainty, including higher energy and food prices, mounting inflation rates and volatile markets, and, of course, COVID-19's lingering impacts. While all these experiences and associated turmoil have serious ramifications on our company, colleagues, clients and the countries in which we do business, their consequences on the world at large - with the extreme suffering of the Ukrainian people and the potential restructuring of the global order - are far more important. As these events unfold, America remains divided within its borders, and its global leadership role is being challenged outside of its borders. Nevertheless, this is the moment when we should put aside our differences and work with other Western nations to come together in defense of democracy and essential 2 Jamie Dimon, Chairman and individuals, homeowners, small businesses, larger corporations, schools, hospitals, cities and countries in all regions of the world. Chief Executive Officer In spite of the unsettling landscape, 2022 was somewhat surprisingly another strong year for JPMorgan Chase, with the firm generating record revenue for the fifth year in a row, as well as setting numerous records in each of our lines of business. We earned revenue in 2022 of $132.3 billion¹ and net income of $37.7 billion, with return on tangible common equity (ROTCE) of 18%, reflecting strong underlying performance across our businesses. We also maintained our quarterly common dividend of $1.00 per share and continued to reinforce our fortress balance sheet. We grew market share in several of our businesses and continued to make significant investments in products, people and technology while exercising strict credit discipline. In total, we extended credit and raised capital of $2.4 trillion for our consumer and institutional clients around the world. I remain proud of our company's resiliency and of what our hundreds of thousands of employees around the world have achieved, collectively and individually. Throughout these challenging past few years, we never stopped doing all the things we should be doing to serve our clients and our communities. Adhering to our basic principles and strategies (see sidebar on Steadfast Principles on page 5) allows us to drive good organic growth and properly manage our capital (including dividends and stock buybacks), as we have 1 Represents managed revenue. 3 consistently demonstrated for decades. Our performance results are shown in the charts on pages 6-12, which illustrate how we have grown our franchises, how we compare with our competitors and how we look at our fortress balance sheet. I invite you to peruse them at your leisure. In addition, I urge you to read the CEO letters in this Annual Report, which will give you more specific details about our businesses and our plans for the future. As you know, we are champions of banking's essential role in a community – its potential for bringing people together, for enabling companies and individuals to attain their goals, and for being a source of strength in difficult times. As freedoms, including free enterprise. During other times of great crisis, we have seen America, in partnership with other countries around the globe, unite for a common cause. This is that moment again, when our country needs to work across public and private sectors to lead while improving American competitiveness – which also means re-establishing the American promise of providing equal access to opportunity for all. JPMorgan Chase, a company that historically has worked across borders and boundaries, will do its part to ensure the global economy is safe and secure. 2022 Net income ($B) $29.1 19.1% Adjusted net income² $32.5 $36.4 $15.36 $12.09 $26.9 $10.72 $29.1 18.5% $9.00 24% 22% $21.7 $21.3 $19.0 $8.88 23% $24.4 $24.7 $24.4 19.3% 17.7% 23.0% $48.3 $37.7 $38.4 $39.1 $40.4 $38.4 $39.1 $37.7 Diluted EPS ($) $8.88 $15.36 $12.09 $11.87 $12.35 $12.99 ROTCE 14.4% NEW CUSTOMERS 88.07 Creating Possibility Annual Report 2022 JPMORGAN CHASE & CO. 26,041 $ Net charge-offs/(recoveries) Nonaccrual loans Credit data and quality statistics Equity Deposits 2,462 2,738 3,137 Number of Global Private Bank client advisors 20,683 22,762 24,000 Headcount 10,500 14,000 17,000 161,955 230,296 261,489 166,311 198,487 215,582 Loans $217,187 $181,432 $232,438 Total assets (average)(c) Selected balance sheet data 198,755 10,500 (7) $ 26 $ (14) Allowance for loan losses to nonaccrual loans 0.32 0.17 0.23 period-end loans Allowance for loan losses to (0.01)% 0.01 % % Net charge-off/(recovery) rate 636 $ 383 $ 14,000 514 Total allowance for credit losses 88 38 18 20 598 365 $ 494 Allowance for loan losses Allowance for lending-related commitments Allowance for credit losses: 964 708 459 $ 17,000 Equity 186,608 "Primary share class" means the C share class for European funds and Acc share class for Hong Kong SAR and Taiwan funds. If these share classes are not available, the oldest share class is used as the primary share class. • Percentage of mutual fund assets under management in funds ranked in the 1st or 2nd quartile (one, three and five years):All quartile rankings, the assigned peer categories and the asset values used to derive these rankings are sourced from the fund rating providers. Quartile rankings are based on the net-of-fee absolute return of each fund. Where applicable, the fund rating providers redenominate asset values into U.S. dollars. The percentage of AUM is based on fund performance and associated peer rankings at the share class level for U.S.-domiciled funds, at a "primary share class" level to represent the quartile ranking for U.K., Luxembourg and Hong Kong SAR funds and at the fund level for all other funds. The performance data may have been different if all share classes had been included. Past performance is not indicative of future results. ⚫ Percentage of mutual fund assets under management in funds rated 4- or 5-star: Mutual fund rating services rank funds based on their risk adjusted performance over various periods. A 5-star rating is the best rating and represents the top 10% of industry-wide ranked funds. A 4-star rating represents the next 22.5% of industry-wide ranked funds. A 3-star rating represents the next 35% of industry- wide ranked funds. A 2-star rating represents the next 22.5% of industry-wide ranked funds. A 1-star rating is the worst rating and represents the bottom 10% of industrywide ranked funds. An overall Morningstar rating is derived from a weighted average of the performance associated with a fund's three-, five and ten-year (if applicable) Morningstar Rating metrics. For U.S.-domiciled funds, separate star ratings are provided at the individual share class level. The Nomura "star rating" is based on three-year risk- adjusted performance only. Funds with fewer than three years of history are not rated and hence excluded from these rankings. All ratings, the assigned peer categories and the asset values used to derive these rankings are sourced from the applicable fund rating provider. Where applicable, the fund rating providers redenominate asset values into U.S. dollars. The percentage of AUM is based on star ratings at the share class level for U.S.-domiciled funds, and at a "primary share class" level to represent the star rating of all other funds, except for Japan, for which Nomura provides ratings at the fund level. The performance data may have been different if all share classes had been included. Past performance is not indicative of future results. Asset Management has two high-level measures of its overall fund performance. JPMorgan Chase & Co./2022 Form 10-K 10 76 28 37 33 Asset & Wealth Management 27 39 35 Global Private Bank 29 35 30 Asset Management Pre-tax margin ratio: 70 28 % 33 % 25 % 64 30% 67 26 Overhead ratio Selected metrics As of or for the year ended December 31, (in millions, except ranking data, ratios and headcount) % of JPM mutual fund assets rated as 4- or 5-star (a) 218,271 282,052 233,130 214,006 $234,425 $203,384 $232,037 Total assets Selected balance sheet data (period-end)(c) 72 69 63 N。æ 80 81 72 108 75 65 63 % 69 % 73 % 2020 2021 2022 Deposits Loans 5 years 3 years 1 year quartile: % of JPM mutual fund assets ranked in 1st or 2nd (b) 53 52 62 Nonaccrual loans to period-end loans Total client assets (a) 1,905 2,219 1,992 North America 936 1,182 1,282 administration/deposits Custody/brokerage/ 811 894 774 Total international assets under management 2,716 3,113 2,766 Total assets under management 153 201 201 Alternatives 70 79 69 Latin America/Caribbean 656 732 603 $ 4,048 $ 4,295 $ 3,652 Total assets under management $ 2,766 $ 1,118 1,263 1,130 Total international client assets 166 195 189 Latin America/Caribbean 1,273 330 381 331 622 687 $ Multi-asset 610 $ Europe/Middle East/Africa Asia-Pacific 689 805 $ 1,430 878 754 3,113 $ 2,716 1,252 763 2,766 $ Total assets under management $ Global Funds Global Institutional 751 $ $ Private Banking Assets by client segment Client assets 2,716 3,113 $ $ 224 254 218 Total international net revenue 782 886 967 1,665 2,017 1,836 3,571 $2,956 $ 3,240 $ 2020 2021 2022 Latin America/Caribbean Total net revenue (in millions) (a) Europe/Middle East/Africa Asia-Pacific 6,043 (in billions, except where otherwise noted) International metrics Client assets Client assets were $4.0 trillion, a decrease of 6%. Assets under management were $2.8 trillion, a decrease of 11% driven by lower market levels and net outflows from liquidity products, partially offset by continued net inflows into long term products. 2022 compared with 2021 Client assets Management's discussion and analysis 77 (c) Loans, deposits and related credit data and quality statistics relate to the Global Private Bank business. (b) Quartile ranking sourced from Morningstar, Lipper and Nomura based on country of domicile. Includes only Asset Management retail open- ended mutual funds that are ranked by the aforementioned sources. Excludes money market funds, Undiscovered Managers Fund, and Brazil domiciled funds. (a) Represents the Morningstar Rating for all domiciled funds except for Japan domiciled funds which use Nomura. Includes only Asset Management retail open-ended mutual funds that have a rating. Excludes money market funds, Undiscovered Managers Fund, and Brazil domiciled funds. JPMorgan Chase & Co./2022 Form 10-K 0.52 0.32 0.21 Year ended December 31, Return on equity 6,474 December 31, Asia-Pacific 595 779 670 Equity 517 487 $ 561 $ $ Europe/Middle East/Africa 671 693 638 Fixed income Assets under management 5,403 641 654 $ $ Liquidity $ 17,748 $ 16,957 $ 14,240 Total net revenue Assets by asset class 8,837 10,483 11,705 North America 2020 2021 2022 (in billions) 708 $ Financial ratios The provision for credit losses in the prior year was a net benefit of $227 million driven by a net reduction in the allowance for credit losses. The provision for credit losses was $128 million, driven by a net addition to the allowance for credit losses. 16% 41 Overhead ratio Return on equity Financial ratios 102,479 687 100,331 222 168 Other 105,459 67,830 $ 60,128 $ 61,558 50,281 44,361 54,172 Corporate Client Banking Commercial Real Estate Banking 9,313 $ $ 10,008 $ 11,533 Total net revenue 157 77 20 Other 2,313 2,419 2,461 Banking $ Middle Market Banking Average loans by client segment 3,203 3,508 21 % 40 11 % 41 Total loans $ 223,738 $ 205,042 $ 218,896 740 766 (c) (c) Nonaccrual loans retained (a) Nonaccrual loans: Nonperforming assets $ 401 $ 71 84 $ Net charge-offs/(recoveries) Credit data and quality statistics 2020 3,640 2021 ratios) December 31, (in millions, except As of or for the year ended Selected metrics JPMorgan Chase & Co./2022 Form 10-K 74 (a) At December 31, 2022, 2021 and 2020, total loans included $132 million, $1.2 billion and $6.6 billion of loans under the PPP, of which $123 million, $1.1 billion and $6.4 billion were in Middle Market Banking, respectively. Refer to Credit Portfolio on pages 108-109 for a further discussion of the PPP. (c) Includes gross revenues earned by the Firm for investment banking and payments products sold to CB clients that are subject to a revenue sharing arrangement with the CIB. Refer to Business Segment Results on page 61 for a discussion of revenue sharing. (b) Includes CB's share of revenue from investment banking products sold to CB clients through the CIB. (a) In the fourth quarter of 2022, certain revenue from CIB Markets products was reclassified from investment banking to payments. Prior- period amounts have been revised to conform with the current presentation. 11,675 12,902 14,687 Headcount 2022 $ $ 5,134 $ 4,004 3,918 237,825 22,000 5,882 Payments (a) $ 233,156 $ 243,108 $ 225,548 Total assets 4,396 $ 4,629 $ $ 4,524 Lending Revenue by product (in millions, except ratios) Year ended December 31, Other Selected income statement data (continued) 3,791 210,125 Selected balance sheet data (average) 2020 2021 2022 Total loans (a) 444 101,146 101,751 218 122 107,999 47,420 72,625 $ 61,159 $ 61,115 53,840 45,315 $ $ 234,586 $ 208,443 $ 1,286 3,820 Investment banking a 301,502 24,000 294,261 25,000 Equity Revenue by client segment Middle Market Banking Corporate Client Banking Commercial Real Estate Client deposits and other third-party liabilities $ 3,348 $ 5,092 $ 2,978 Investment banking revenue, gross 1,129 $ 218,896 $ 223,738 $ 205,042 Total loans 3,122 1,350 Loans: Loans held-for-sale and loans at fair value 133 115 $ 10,008 $ 11,533 Total net revenue 254 Other 217,767 201,920 222,388 Loans retained 964 1,473 873 (a)(b) $ 9,313 North America Nonaccrual loans held-for-sale 120 5,791 expense Income before income tax 9,957 10,919 11,829 Total noninterest expense 4,959 4,998 5.227 5,493 Noncompensation expense 5,692 6,336 Compensation expense Noninterest expense 263 (227) 128 Provision for credit losses 3,418 14,240 $10,610 212 10,822 $12,333 738 13,071 3,886 16,957 17,748 Total net revenue 5,241 Net interest income 335 12,507 Noninterest revenue All other income 6,265 4,020 Income tax expense 1,426 Noninterest expense was $11.8 billion, up 8%, driven by higher structural expense and investments in the business, largely compensation. lower brokerage and placement fees on reduced volume, and lower management fees. partially offset by margin expansion on higher rates and higher average deposits; and to a lesser extent higher average loans and wider spreads, • • Revenue from Global Private Bank was $8.9 billion, up 16%, driven by: ⚫ lower asset management fees reflecting a decline in market levels and the impact of net liquidity outflows, predominantly offset by the removal of most money market fund fee waivers. net investment valuation losses compared to net gains in the prior year and, • • Revenue from Asset Management was $8.8 billion, down 5%, predominantly driven by: Net revenue was $17.7 billion, up 5%. Net interest income was $5.2 billion, up 35%. Noninterest revenue was $12.5 billion, down 4%. Net income was $4.4 billion, down 8%. $12,172 2022 compared with 2021 $ 7,654 $ 9,246 7,711 $16,957 8,930 $17,748 Total net revenue Global Private Bank $ 8,818 Asset Management Revenue by line of business $ 2,992 $ 4,737 $ 4,365 Net income 1,028 1,528 6,586 $14,240 and commissions Asset management, administration Revenue 0.18% 0.04% 0.04% (b) Net charge-off/(recovery) rate" 3,986 2,968 4,154 Total allowance for credit losses 651 749 830 Allowance for lending-related commitments 3,335 Allowance for loan losses to 2,219 Allowance for loan losses Allowance for credit losses: 1,430 757 766 Total nonperforming assets 24 17 satisfactions Assets acquired in loan 1,406 740 766 Total nonaccrual loans 3,324 and loans at fair value period-end loans retained 1.08 2020 2021 2022 (in millions, except ratios) Year ended December 31, Selected income statement data The majority of AWM's client assets are in actively managed portfolios. Provides retirement products and services, brokerage, custody, estate planning, lending, deposits and investment management to high net worth clients. Global Private Bank Offers multi-asset investment management solutions across equities, fixed income, alternatives and money market funds to institutional and retail investors providing for a broad range of clients' investment needs. Asset Management Asset & Wealth Management, with client assets of $4.0 trillion, is a global leader in investment and wealth management. ASSET & WEALTH MANAGEMENT Management's discussion and analysis 1.42 75 (c) At December 31, 2022 and 2021, nonaccrual loans excluded $18 million and $114 million, respectively, of PPP loans 90 or more days past due and guaranteed by the SBA. (b) Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate. (a) Allowance for loan losses of $153 million, $124 million and $273 million was held against nonaccrual loans retained at December 31, 2022, 2021 and 2020, respectively. 0.67 0.36 0.33 total loans Nonaccrual loans to period-end 259 300 434 nonaccrual loans retained (a) Allowance for loan losses to 1.60 JPMorgan Chase & Co./2022 Form 10-K 2,918 3,032 2,534 133,296 Client deposits and other third-party liabilities (average)(b) Europe/Middle East/Africa $ 247,203 $ 243,867 $ 211,592 Asia-Pacific 129,134 132,241 124,145 Latin America/Caribbean 39,917 46,045 37,664 Total international $ 416,254 $ 422,153 $ 373,401 North America 271,137 Total client deposits and other third-party liabilities $ 687,391 $ 292,757 714,910 $ 237,154 610,555 AUC (period-end)(b) 159,786 $ 187,642 $ $ Total loans retained 23,327 22,511 28,407 25,957 $ 47,899 $ 51,749 $ 49,284 $ 39,424 $ 33,084 $ 27,659 (in billions) Asia-Pacific 14,471 12,802 Latin America/Caribbean 8,599 7,006 5,425 Total international loans 63,594 54,561 45,886 North America 124,048 105,225 87,410 15,571 23,342 North America All other regions 6,246 Total net revenue (b) 11,533 10,008 9,313 Provision for credit losses 1,268 (947) 2,113 Noninterest expense Compensation expense 2,296 1,973 (a) During 2022, 2021 and 2020, the Firm transferred $78.3 billion, $104.5 billion and $164.2 billion of investment securities, respectively, from AFS to HTM for capital management purposes. (b) At December 31, 2022, 2021 and 2020, the allowance for credit losses on investment securities was $67 million, $42 million and $78 million, respectively. 1,854 Noncompensation expense 2,423 2,068 1,944 Total noninterest expense 4,719 4,041 3,798 Income before income tax expense 5,546 6,914 3,402 Income tax expense 1,333 6,079 8,197 Net interest income 3,067 Total AUC $ 19,219 $ 9,416 28,635 $ 21,655 $ 11,566 33,221 $ 20,028 10,952 30,980 (a) Total net revenue and loans retained (excluding loans held-for-sale and loans at fair value) are based on the location of the trading desk, booking location, or domicile of the client, as applicable. (b) Client deposits and other third-party liabilities pertaining to the Payments and Securities Services businesses, and AUC, are based on the domicile of the client. 72 JPMorgan Chase & Co./2022 Form 10-K COMMERCIAL BANKING Commercial Banking provides comprehensive financial solutions, including lending, payments, investment banking and asset management products across three primary client segments: Middle Market Banking, Corporate Client Banking and Commercial Real Estate Banking. Other includes amounts not aligned with a primary client segment. Middle Market Banking covers small and midsized companies, local governments and nonprofit clients. Corporate Client Banking covers large corporations. Commercial Real Estate Banking covers investors, developers, and owners of multifamily, office, retail, industrial and affordable housing properties. $ Selected income statement data 2022 2021 2020 $ 1,392 $ 1,187 1,880 Year ended December 31, (in millions) Revenue Lending- and deposit-related fees $ 1,243 All other income (a) 2,093 2,537 3,336 3,929 Noninterest revenue 25,388 1,931 1,833 10 236 550 2,007 2,557 545 1,967 2,512 411 2,087 2,498 916 (131) 785 972 (101) 871 493 (62) 13,451 5,166 10,744 (377) 24,195 4,789 9,749 9,402 19,151 12,987 8,122 431 21,109 226 $ 11,857 $ 6,087 $ 17,944 $ 7,911 $ 7,519 $ 15,430 17 338 321 For the periods presented below, the predominant source of principal transactions revenue was the amount recognized upon executing new transactions. Year ended December 31, (in millions, except where otherwise noted) Principal transactions Lending- and deposit-related fees Asset management, administration and commissions All other income Noninterest revenue Net interest income Total net revenue Loss days (a) 2022 2021 2020 7,116 Fixed Income Markets Total Markets Fixed Income Fixed Markets Equity Markets Total Markets Income Markets Equity Markets Total Markets $ 11,682 $ 8,846 $ 20,528 303 22 325 JPMorgan Chase & Co./2022 Form 10-K Equity Markets 1,127 8,243 7,891 $ 687,391 $ 714,910 $ 610,555 (a) Consists of mutual funds, unit investment trusts, currencies, annuities, insurance contracts, options and other contracts. (b) Represents total merchant processing volume across CIB, CCB and CB. (c) Client deposits and other third-party liabilities pertain to the Payments and Securities Services businesses. 4 JPMorgan Chase & Co./2022 Form 10-K 71 Management's discussion and analysis International metrics As of or for the year ended December 31, (in millions, except where otherwise noted) Total net revenue (a) Europe/Middle East/Africa Asia-Pacific Latin America/Caribbean $ 2,158.4 $ 1,886.7 $ 1,597.3 Total international net revenue Total net revenue Loans retained (period-end)(a) Europe/Middle East/Africa 2022 2021 2020 $ 15,303 $ 13,954 $ 13,872 7,846 7,555 7,524 2,239 North America 1,668 30,980 $ 483 8,374 $ 18,617 $ 10,367 $ 28,984 $ 16,865 $ 10,529 $ 27,394 $ 20,878 $ 8,605 $ 29,483 7 4 (a) Loss days represent the number of days for which CIB Markets, which consists of Fixed Income Markets and Equity Markets, posted losses to total net revenue. The loss days determined under this measure differ from the measure used to determine backtesting gains and losses. Daily backtesting gains and losses include positions in the Firm's Risk Management value-at-risk ("VaR") measure and exclude certain components of total net revenue, which may more than offset backtesting gains or losses on a particular day. For more information on daily backtesting gains and losses, refer to the VaR discussion on pages 133-135. Selected metrics As of or for the year ended December 31, (in millions, except where otherwise noted) Assets under custody ("AUC") by asset class (period-end) (in billions): Fixed Income Equity Other (a) 28,635 $ 33,221 $ Total AUC Client deposits and other third party liabilities (average) (c) 2022 2021 2020 $ 14,361 $ 10,748 16,098 $ 15,840 12,962 11,489 3,526 4,161 3,651 Merchant processing volume (in billions)(b) 824 Net income 2022 compared with 2021 (3,551) 1,878 Net interest income 1,199 68 (1,798) 159 795 (345) 226 809 All other income (2,380) gains/(losses) Investment securities 245 187 $ $ (227) $ Principal transactions Revenue 2022 headcount) (in millions, except Year ended December 31, 2020 2021 Noninterest revenue Selected income statement and balance sheet data (2,375) (a) Total net revenue 80 519 Other Corporate (3,464) (439) Treasury and CIO Total net revenue (865) (1,750) (1,653) (3,713) $ $ (743) $ Net income/(loss) (233) (benefit) Other Corporate includes staff functions and expense that is centrally managed as well as certain Firm initiatives and activities not aligned to a specific LOB. The major Other Corporate functions include Real Estate, Technology, Legal, Corporate Finance, Human Resources, Internal Audit, Risk Management, Compliance, Control Management, Corporate Responsibility and various Other Corporate groups. Income tax expense/ (5,366) (976) (benefit) income tax expense/ Income/(loss) before 66 1,373 1,802 1,034 Noninterest expense 81 22 Provision for credit losses (1,176) (3,483) (2,615) The Corporate segment consists of Treasury and Chief Investment Office ("CIO") and Other Corporate. Treasury and CIO is predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding, capital, structural interest rate and foreign exchange risks. CORPORATE JPMorgan Chase & Co./2022 Form 10-K 104 68 (55) $ 3,113 $ 2,716 $2,328 2020 2021 2022 Multi-asset Equity Fixed income Liquidity Net asset flows: Beginning balance Assets under management rollforward 13 Year ended December 31, (in billions) (a) Includes CCB client investment assets invested in managed accounts and J.P. Morgan mutual funds where AWM is the investment manager. 1,931 $ 1,581 1,479 1,311 885 760 4,048 $ 4,295 $ 3,652 $ Total client assets (a) (a) Regional revenue is based on the domicile of the client. 1,314 770 Global Funds Global Institutional 3,652 4,048 $ 4,295 $ $ Total client assets $ 1,964 $ Private Banking Client assets (continued) (19) 36 35 78 $ 4,048 $ 4,295 $ 3,652 287 254 (296) 276 389 49 $ 4,295 $ 3,652 $ 3,089 $ 2,766 $ 3,113 $ 2,716 192 165 (339) Ending balance, December 31 48 impacts Net asset flows Client assets rollforward Beginning balance Ending balance, December 31 impacts Market/performance/other Alternatives 6 26 8 5 17 (9) 33 85 Market/performance/other Middle Market Banking (a) Corporate Client Banking Commercial Real Estate Banking Total net revenue 80 207,880 2,245 $ 234,586 $ 208,443 $ 210,125 25,000 $670,059 $ 587,886 $629,286 Investment securities portfolio, net of allowance for credit losses (period-end)(b) (period-end)(a) 201,821 363,707 425,305 Held-to-maturity securities $ 386,065 $306,352 $ 203,981 (period-end) Available-for-sale securities $ 507,936 $ 591,913 $652,104 Investment securities portfolio (average) 94,569 285,086 412,180 (a) (average) Held-to-maturity securities $306,827 $ 413,367 $239,924 Available-for-sale securities (average) 2,223 206,220 707 233,879 Net income was $4.2 billion, down 20%, reflecting a net increase in the provision for credit losses compared with a net benefit in the prior year. Net revenue was $11.5 billion, up 15%. Net interest income was $8.2 billion, up 35%, driven by deposit margin expansion on higher rates and growth in loans, predominantly offset by the impact of higher funding costs and lower deposits. Noninterest revenue was $3.3 billion, down 15%, driven by lower investment banking revenue and net markdowns on held-for-sale positions, primarily unfunded commitments, in the bridge financing portfolio. The decreases were partially offset by a gain on an equity method investment received in partial satisfaction of a loan. Noninterest expense was $4.7 billion, up 17%, largely driven by higher volume-and revenue-related expense, as well as structural expense, including higher compensation expense, and expense associated with growth in payments. The provision for credit losses was $1.3 billion, predominantly driven by a net addition to the allowance for credit losses, reflecting deterioration in the Firm's macroeconomic outlook and loan growth. The provision for credit losses in the prior year was a net benefit of $947 million, driven by a net reduction in the allowance for credit losses. $ 4,213 $ 5,246 $ 2,578 (a) Includes card income of $685 million, $624 million and $525 million for the years ended December 31, 2022, 2021 and 2020, respectively. (b) Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities and in entities established for rehabilitation of historic properties, as well as tax-exempt income related to municipal financing activities of $322 million, $330 million and $350 million for the years ended December 31, 2022, 2021 and 2020, respectively. JPMorgan Chase & Co./2022 Form 10-K 73 Management's discussion and analysis CB product revenue consists of the following: Lending includes a variety of financing alternatives, which are primarily provided on a secured basis; collateral includes receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset-based structures, leases, and standby letters of credit. Payments includes revenue from a broad range of products and services that CB clients use to manage payments and receipts globally, as well as invest and manage funds. Investment banking includes investment banking fees and markets revenue from a full range of products and services providing CB clients with advisory, loan syndications, capital-raising in equity and debt markets, and risk management solutions. 795 Other revenue primarily includes tax-equivalent adjustments generated from Community Development Banking and activity derived from principal transactions. As of or for the year ended December 31, (in millions, except headcount) Selected balance sheet data (period-end) Total assets Loans: Loans retained Loans held-for-sale and loans at fair value Total loans Equity Period-end loans by client segment 2022 2021 2020 $ 257,106 $ 230,776 $ 228,911 Selected metrics $ (2,380) $ (345) $ 2021 80 • Net revenue was $80 million, compared with a loss of $3.5 billion driven by higher net interest income due to higher rates, partially offset by lower noninterest revenue. Noninterest revenue was a loss of $1.8 billion, compared with a gain of $68 million driven by: Net loss was $743 million, compared with a net loss of $3.7 billion in the prior year. 2022 compared with 2021 (b) Predominantly relates to the Firm's international consumer growth initiatives. (a) Included tax-equivalent adjustments, driven by tax-exempt income from municipal bonds, of $235 million, $257 million and $241 million for the years ended December 31, 2022, 2021 and 2020, respectively. (3,713) $ (1,750) $1,518,100 $1,359,831 1,770 1,657 396 318 38,952 38,366 (b) 2,181 14,203 44,196 Headcount Deposits Loans (period-end) $1,328,219 higher net investment securities losses on sales of U.S. GSE and government agency MBS, and U.S. Treasuries associated with repositioning the investment securities portfolio, Total assets (period-end) (743) $ Total net income/(loss) (1,403) (347) (656) (546) Other Corporate (3,057) (197) Treasury and CIO Net income/(loss) (1,368) 192 (1,176) (3,483) $ $ $ $ the impact of movements in foreign exchange on certain revenues, primarily as result of the U.S. dollar strengthening, ⚫ net losses, including hedging costs on an equity method investment related to the Firm's international consumer growth initiatives, and 2020 2022 Investment securities gains/ (losses) As of or for the year ended December 31, (in millions) Selected income statement and balance sheet data Treasury and CIO seeks to achieve the Firm's asset-liability management objectives generally by investing in high- quality securities that are managed for the longer-term as part of the Firm's investment securities portfolio. Treasury and CIO also uses derivatives to meet the Firm's asset- liability management objectives. Refer to Note 5 for further information on derivatives. In addition, Treasury and CIO manages the Firm's cash position primarily through deposits at central banks and investments in short-term instruments. Refer to Liquidity Risk Management on pages 97-104 for further information on liquidity and funding risk. Refer to Market Risk Management on pages 131-138 for information on interest rate and foreign exchange risks. The investment securities portfolio predominantly consists of U.S. and non-U.S. government securities, U.S. GSE and government agency and nonagency mortgage-backed securities, collateralized loan obligations, obligations of U.S. states and municipalities and other ABS. At December 31, 2022, the Treasury and CIO investment securities portfolio, net of the allowance for credit losses, was $629.3 billion, and the average credit rating of the securities comprising the portfolio was AA+ (based upon external ratings where available and, where not available, based primarily upon internal risk ratings). Refer to Note 10 for further information on the Firm's investment securities portfolio and internal risk ratings. Treasury and CIO is predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding, capital, structural interest rate and foreign exchange risks. The risks managed by Treasury and CIO arise from the activities undertaken by the Firm's four major reportable business segments to serve their respective client bases, which generate both on- and off- balance sheet assets and liabilities. Treasury and CIO overview Other Corporate also reflects the Firm's international consumer growth initiatives, which include Chase U.K., the Firm's digital retail bank in the U.K.; Nutmeg, a digital wealth manager in the U.K.; and a 40% ownership stake in C6 Bank, a digital bank in Brazil, which closed in the first quarter of 2022. The current period income tax benefit was driven by benefits related to tax audit settlements as well as other tax adjustments, partially offset by a change in the level and mix of income and expenses subject to U.S. federal and state and local taxes that also impacted the Firm's tax reserves. Refer to Note 10 and Note 13 for additional information on the investment securities portfolio and the allowance for credit losses. Management's discussion and analysis 64 79 ⚫ net losses related to cash deployment transactions, which were more than offset by the related net interest income earned on those transactions, JPMorgan Chase & Co./2022 Form 10-K • • a lower contribution to the Firm's Foundation. partially offset by primarily as a result of the U.S. dollar strengthening, and lower retained technology expense, and lower structural expense reflecting the impact of movements in foreign exchange on certain expenses • Noninterest expense was $1.0 billion, down $768 million, predominantly driven by: proceeds from an insurance settlement in the first quarter of 2022. higher net gains related to certain Other Corporate investments, and a gain on the sale of Visa B shares. In connection with the sale, the Firm entered into a derivative instrument with the purchaser of the shares under which the Firm retains the risk associated with changes in the rate at which the shares are convertible into Visa Class A common shares ("Visa A shares"). Refer to Note 2 for additional information, • • partially offset by • ⚫ net losses on certain legacy private equity investments compared with net gains in prior year. higher investments, including the costs associated with the Firm's international consumer growth initiatives. The net impact of movements in foreign exchange rates associated with the foreign exchange risk that is transferred to Treasury and CIO on certain revenues and expenses was not material to net income. Refer to Foreign Exchange Risk on page 62 for additional information. 22,000 Chief Risk Officer (a) FIRMWIDE RISK MANAGEMENT Regulatory capital The Federal Reserve establishes capital requirements, including well-capitalized standards, for the consolidated financial holding company. The OCC establishes similar minimum capital requirements and standards for the Firm's IDI subsidiaries, including JPMorgan Chase Bank, N.A. The U.S. capital requirements generally follow the Capital Accord of the Basel Committee, as amended from time to time. Basel III Overview The capital rules under Basel III establish minimum capital ratios and overall capital adequacy standards for large and internationally active U.S. BHCs and banks, including the Firm and its IDI subsidiaries, including JPMorgan Chase Bank, N.A. The minimum amount of regulatory capital that must be held by BHCs and banks is determined by calculating RWA, which are on-balance sheet assets and off- balance sheet exposures, weighted according to risk. Two comprehensive approaches are prescribed for calculating RWA: a standardized approach (“"Basel III Standardized”), and an advanced approach ("Basel III Advanced"). For each of the risk-based capital ratios, the capital adequacy of the Firm is evaluated against the lower of the Standardized or Advanced approaches compared to their respective regulatory capital ratio requirements. The Firm's Basel III Standardized risk-based ratios are currently more binding than the Basel III Advanced risk-based ratios. Basel III establishes capital requirements for calculating credit risk RWA and market risk RWA, and in the case of Basel III Advanced, operational risk RWA. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk-weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated on a generally consistent basis between Basel III Standardized and Basel III Advanced. In addition to the RWA calculated under these approaches, the Firm may supplement such amounts to incorporate management judgment and feedback from its regulators. Basel III also includes a requirement for Advanced Approaches banking organizations, including the Firm, to calculate the SLR. Refer to SLR on page 93 for additional information. Key Regulatory Developments Until December 31, 2021, the Firm's capital reflected a two year delay of the effects of CECL provided by the Federal Reserve Board in response to the COVID-19 pandemic. Beginning January 1, 2022, the $2.9 billion CECL capital benefit is being phased out at 25% per year over a three- year period. As of December 31, 2022, the Firm's CET1 capital reflected the remaining $2.2 billion benefit associated with the CECL capital transition provisions. Additionally, effective January 1, 2022, the Firm phased out 25% of the other CECL capital transition provisions which impacted Tier 2 capital, adjusted average assets, total leverage exposure and RWA, as applicable. Refer to Note 1 for further information on the CECL accounting guidance. JPMorgan Chase & Co./2022 Form 10-K 87 2 Management's discussion and analysis Standardized Approach for Counterparty Credit Risk. On January 1, 2022, the Firm adopted “Standardized Approach for Counterparty Credit Risk" ("SA-CCR"), which replaced the Current Exposure Method used to measure derivatives counterparty exposure under the Standardized and Advanced approach RWA where internal models are not used, as well as leverage exposure used to calculate the SLR in the regulatory capital framework. The rule issued by the U.S. banking regulators in November 2019 applies to Basel III Advanced Approaches banking organizations, such as the Firm and JPMorgan Chase Bank, N.A. The adoption of SA-CCR on January 1, 2022 increased the Firm's Standardized RWA by approximately $40 billion based on the Firm's derivatives exposure as of December 31, 2021, which resulted in a decrease of approximately 30 bps to the Firm's CET1 capital ratio and a modest decrease in its total leverage exposure. In addition, the adoption of SA-CCR increased the Firm's Advanced RWA, but to a lesser extent than Standardized RWA. The Firm's Contingency Capital Plan establishes the capital management framework for the Firm and specifies the principles underlying the Firm's approach towards capital management in normal economic conditions and in stressed environments. The Contingency Capital Plan defines how the Firm calibrates its targeted capital levels and meets minimum capital requirements, monitors the ongoing appropriateness of planned capital distributions, and sets out the capital contingency actions that are expected to be taken or considered at various levels of capital depletion during a period of stress. 88 Risk-based Capital Regulatory Requirements The following chart presents the Firm's Basel III CET1 capital ratio requirements under the Basel III rules currently in effect. 14 The Firm's Basel III Standardized CET1 capital ratio as of December 31, 2022: 13.2% 12.50% 12.00% 12- 11.20% 11.00% 10.50% 10.50% 10 JPMorgan Chase & Co./2022 Form 10-K Contingency Capital Plan Stress testing assesses the potential impact of alternative economic and business scenarios on the Firm's earnings and capital. Economic scenarios, and the parameters underlying those scenarios, are defined centrally and applied uniformly across the businesses. These scenarios are articulated in terms of macroeconomic factors, which are key drivers of business results; global market shocks, which generate short-term but severe trading losses; and idiosyncratic operational risk events. The scenarios are intended to capture and stress key vulnerabilities and idiosyncratic risks facing the Firm. In addition to CCAR and other periodic stress testing, management also considers tailored stress scenarios and sensitivity analyses, as necessary. Internal Capital Adequacy Assessment Process Annually, the Firm prepares the ICAAP, which informs the Board of Directors of the ongoing assessment of the Firm's processes for managing the sources and uses of capital as well as compliance with supervisory expectations for capital planning and capital adequacy. The Firm's ICAAP integrates stress testing protocols with capital planning. The Firm's Audit Committee is responsible for reviewing and approving the capital planning framework. • • • Defining, monitoring and reporting capital risk metrics; Establishing, calibrating and monitoring capital risk limits and indicators, including capital risk appetite; Developing a process to classify, monitor and report capital limit breaches; Performing an assessment of the Firm's capital management activities, including changes made to the Contingency Capital Plan described below; and Conducting assessments of the Firm's regulatory capital framework intended to ensure compliance with applicable regulatory capital rules. Capital management Treasury and CIO is responsible for capital management. The primary objectives of the Firm's capital management are to: • • • Maintain sufficient capital in order to continue to build and invest in the Firm's businesses through the cycle and in stressed environments; Retain flexibility to take advantage of future investment opportunities; Promote the Firm's ability to serve as a source of strength to its subsidiaries; Ensure the Firm operates above the minimum regulatory capital ratios as well as maintain "well-capitalized" status for the Firm and its insured depository institution ("IDI") subsidiaries at all times under applicable regulatory capital requirements; • • Refer to Capital actions on page 94 for information on actions taken by the Firm's Board of Directors. JPMorgan Chase & Co./2022 Form 10-K 86 Committees responsible for overseeing the Firm's capital management include the Capital Governance Committee, the Firmwide ALCO and LOB and regional ALCOS, and the CIO, Treasury and Corporate ("CTC") Risk Committee. In addition, the Board Risk Committee periodically reviews the Firm's capital risk tolerance. Refer to Firmwide Risk Management on pages 81-84 for additional discussion of the Firmwide ALCO and other risk-related committees. Capital planning and stress testing Comprehensive Capital Analysis and Review The Federal Reserve requires large Bank Holding Companies ("BHCS"), including the Firm, to submit at least annually a capital plan that has been reviewed and approved by the Board of Directors. The Federal Reserve uses Comprehensive Capital Analysis and Review ("CCAR") and other stress testing processes to ensure that large BHCS have sufficient capital during periods of economic and financial stress, and have robust, forward-looking capital assessment and planning processes in place that address each BHC's unique risks to enable it to absorb losses under certain stress scenarios. Through CCAR, the Federal Reserve evaluates each BHC's capital adequacy and internal capital adequacy assessment processes (“ICAAP"), as well as its plans to make capital distributions, such as dividend payments or stock repurchases. The Federal Reserve uses results under the severely adverse scenario from its supervisory stress test to determine each firm's Stress Capital Buffer ("SCB") requirement for the coming year. On June 27, 2022, the Firm announced that it had completed the Federal Reserve's 2022 CCAR stress test process. On August 4, 2022, the Federal Reserve affirmed the Firm's 2022 SCB requirement of 4.0% (up from 3.2%), and the Firm's Standardized CET1 capital ratio requirement, including regulatory buffers, of 12.0% (up from 11.2%). The 2022 SCB requirement became effective on October 1, 2022, and will remain in effect until September 30, 2023. Governance Regular monitoring of the Firm's capital position and following prescribed escalation protocols, both at the Firm and material legal entity levels. 4.00% Retaining flexibility in order to react to a range of potential events; and • • The Firm addresses these objectives through: throughout a resolution period in accordance with the Firm's preferred resolution strategy. Maintain sufficient capital resources to operate Meet capital distribution objectives; and Establishing internal minimum capital requirements and maintaining a strong capital governance framework. The internal minimum capital levels consider the Firm's regulatory capital requirements as well as an internal assessment of capital adequacy, in normal economic cycles and in stress events; • 10 3.20% Under the Federal Reserve's GSIB rule, the Firm is required to assess its GSIB surcharge on an annual basis under two separately prescribed methods based on data for the previous fiscal year-end, and is subject to the higher of the two. "Method 1" reflects the GSIB surcharge as prescribed by the Basel Committee's assessment methodology, and is calculated by the Financial Stability Board (“FSB") across five criteria: size, cross-jurisdictional activity, interconnectedness, complexity and substitutability. "Method 2", calculated by the Firm, modifies the Method 1 requirements to include a measure of short-term wholesale funding in place of substitutability, and introduces a GSIB score "multiplication factor". JPMorgan Chase & Co./2022 Form 10-K 89 Management's discussion and analysis The following table presents the Firm's effective GSIB surcharge for the years ended December 31, 2023, 2022 and 2021. For 2023, the Firm's effective GSIB surcharge under Method 1 and Method 2 has increased to 2.5% and 4.0%, respectively. Method 1 Method 2 2023 2022 2.5 % 2.0 % 4.0 % 3.5 % 2021 2.0 % 3.5 % Certain banking organizations, including the Firm, are required to hold additional levels of capital to serve as a "capital conservation buffer". The capital conservation buffer incorporates a GSIB surcharge, a discretionary countercyclical capital buffer and a fixed capital conservation buffer of 2.5% for Advanced regulatory capital requirements and a variable SCB requirement, floored at 2.5%, for Standardized regulatory capital requirements. On November 21, 2022, the FSB released its annual GSIB list based upon data as of December 31, 2021, which affirmed the Firm's Method 1 GSIB surcharge of 2.5% (up from 2.0%), effective January 1, 2023. The U.S. federal regulatory capital standards include a framework for setting a discretionary countercyclical capital buffer taking into account the macro financial environment in which large, internationally active banks function. As of December 31, 2022, the U.S. countercyclical capital buffer remained at 0%. The Federal Reserve will continue to review the buffer at least annually. The buffer can be increased if the Federal Reserve, FDIC and OCC determine that systemic risks are meaningfully above normal and can be calibrated up to an additional 2.5% of RWA subject to a 12-month implementation period. Failure to maintain regulatory capital equal to or in excess of the risk-based regulatory capital minimum plus the capital conservation buffer (inclusive of the GSIB surcharge) and any countercyclical buffer will result in limitations to the amount of capital that the Firm may distribute, such as through dividends and common share repurchases, as well as certain executive discretionary bonus payments. Risk-based Capital Targets The Firm's current target for its Basel III Standardized CET1 capital ratio is 13.0% for the first quarter of 2023, increasing to 13.5% for the first quarter of 2024 with consideration for an increase in the GSIB surcharge in 2024, and assuming no change in the Stress Capital Buffer. The Firm's quarterly capital ratios may vary from these targets dependent on market conditions. These targets are based on the Basel III capital rules currently in effect. Total Loss-Absorbing Capacity The Federal Reserve's TLAC rule requires the U.S. GSIB top- tier holding companies, including the Firm, to maintain minimum levels of external TLAC and eligible long-term debt ("eligible LTD"). Refer to TLAC on page 95 for additional information. Leverage-based Capital Regulatory Requirements Supplementary leverage ratio Banking organizations subject to the Basel III Advanced approach are currently required to have a minimum SLR of 3.0%. Certain banking organizations, including the Firm, are also required to hold an additional 2.0% leverage buffer. The SLR is defined as Tier 1 capital under Basel III divided by the Firm's total leverage exposure. Total leverage exposure is calculated by taking the Firm's total average on-balance sheet assets, less amounts permitted to be deducted for Tier 1 capital, and adding certain off-balance sheet exposures, such as undrawn commitments and derivatives potential future exposure. Failure to maintain an SLR equal to or greater than the regulatory requirement will result in limitations on the amount of capital that the Firm may distribute such as through dividends and common share repurchases, as well as on certain executive discretionary bonus payments. Other regulatory capital In addition to meeting the capital ratio requirements of Basel III, the Firm and its IDI subsidiaries must also maintain minimum capital and leverage ratios in order to be "well-capitalized" under the regulations issued by the Federal Reserve and the Prompt Corrective Action ("PCA") requirements of the FDIC Improvement Act ("FDICIA”), respectively. Refer to Note 27 for additional information. Additional information regarding the Firm's capital ratios, as well as the U.S. federal regulatory capital standards to which the Firm is subject, is presented in Note 27. Refer to the Firm's Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website, for further information on the Firm's Basel III measures. 90 JPMorgan Chase & Co./2022 Form 10-K The Firm's Method 2 surcharge calculated using data as of December 31, 2021 is 4.5%, which will be effective January 1, 2024. The Firm's estimated Method 2 surcharge calculated using data as of December 31, 2022 is 4.5%. Accordingly, based on the GSIB rule currently in effect, the Firm's effective GSIB surcharge is expected to increase to 4.5% on January 1, 2024. All banking institutions are currently required to have a minimum CET1 capital ratio of 4.5% of risk-weighted assets. 1Q23 4Q22 2.50% 2.50% 2.50% 8 Capital conservation buffer incl. GSIB & SCB 9 4.00% 3.50% 4.00% 3.50% 3.50% 3.50% Fixed capital conservation buffer Stress capital buffer GSIB surcharge 4.50% 4Q21-3Q22 Advanced Standardized Standardized Advanced Standardized Advanced 0 4.00% 4 2 4.50% 4.50% 4.50% 4.50% 4.50% Minimum requirement • CECL regulatory capital transition. The Firm has a Capital Risk Management function whose primary objective is to provide independent oversight of capital risk across the Firm. Responsibilities also include adherence to applicable laws, rules and regulations and implementation of the risk governance framework established by IRM, which may include policies, standards, limits, thresholds and controls. The second line of defense is the IRM function, which is separate from, and independently assesses and challenges, the first line of defense risk management practices. IRM is also responsible for the identification of risks within its respective organization, adherence to applicable laws, rules and regulations and for the development and implementation of policies and standards with respect to its own processes. The third line of defense is Internal Audit, an independent function that provides objective assessment of the adequacy and effectiveness of Firmwide processes, controls, governance and risk management. The Internal Audit function is headed by the General Auditor, who reports to the Audit Committee and administratively to the CEO. In addition, there are other functions that contribute to the Firmwide control environment but are not considered part of a particular line of defense, including Finance, Human Resources and Legal. These other functions are responsible for the identification of risks within their respective organizations, adherence to applicable laws, rules and regulations and implementation of the risk governance framework established by IRM. Risk identification and ownership The LOBS and Corporate own the identification of risks within their respective organizations, as well as the design and execution of controls, including IRM-specified controls, to manage those risks. To support this activity, the Firm has a risk identification framework designed to facilitate each LOB and Corporate's responsibility to identify material risks inherent to the Firm's business and operational activities, catalog them in a central repository and review material risks on a regular basis. The IRM function reviews and challenges the LOB and Corporate's identified risks, maintains the central repository and provides the consolidated Firmwide results to the Firmwide Risk Committee ("FRC") and the Board Risk Committee. Risk appetite The Firm's overall appetite for risk is governed by "Risk Appetite" frameworks for quantitative and qualitative risks. Periodically the Firm's risk appetite is set and approved by senior management (including the CEO and CRO) and approved by the Board Risk Committee. Quantitative and qualitative risks are assessed to monitor and measure the Firm's capacity to take risk consistent with its stated risk appetite. Risk appetite results are reported to the Board Risk Committee. 82 32 JPMorgan Chase & Co./2022 Form 10-K Risk governance and oversight structure The independent status of the IRM function is supported by a risk governance and oversight structure that provides channels for the escalation of risks and issues to senior management, the FRC, and the Board of Directors, as appropriate. The chart below illustrates the committees of the Board of Directors and key senior management-level committees in the Firm's risk governance and oversight structure. In addition, there are other committees, forums and channels of escalation that support the oversight of risk that are not shown in the chart below or described in this Form 10-K. Board of Directors Board Risk Committee Public Responsibility Committee Head of Human Resources Vice Chairman Global Chief Information Officer Heads Officer (b) General Counsel Management's discussion and analysis President and Chief Operating Chief Financial Officer Chief Executive Officer Operating Committee Audit Committee Corporate Governance and Nominating Committee Compensation and Management Development Committee Line of Business CEOs (b) and Select Business Firmwide Risk Committee (a) 81 The first line of defense consists of each LOB, Treasury and CIO, and certain Other Corporate initiatives, including their aligned Operations, Technology and Control Management. The first line of defense own the identification of risks within their respective organizations and the design and execution of controls to manage those risks. Risk is an inherent part of JPMorgan Chase's business activities. When the Firm extends a consumer or wholesale loan, advises customers and clients on their investment decisions, makes markets in securities, or offers other products or services, the Firm takes on some degree of risk. The Firm's overall objective is to manage its business, and the associated risks, in a manner that balances serving the interests of its clients, customers and investors, and protecting the safety and soundness of the Firm. The Firm believes that effective risk management requires, among other things: • • • Acceptance of responsibility, including identification and escalation of risks by all individuals within the Firm; Ownership of risk identification, assessment, data and management within each of the LOBS and Corporate; and A Firmwide risk governance and oversight structure. The Firm follows a disciplined and balanced compensation framework with strong internal governance and independent oversight by the Board of Directors (the "Board"). The impact of risk and control issues is carefully considered in the Firm's performance evaluation and incentive compensation processes. Risk governance framework The Firm's risk governance framework involves understanding drivers of risks, types of risks, and impacts of risks. The Firm's risk governance and oversight functions align to: Drivers of Risks Factors that cause a risk to exist Types of Risks Categories The Firm's "three lines of defense" are as follows: Three lines of defense The Firm's risk governance framework is managed on a Firmwide basis. The Firm has an Independent Risk Management ("IRM") function, which is comprised of Risk Management and Compliance. The Firm's Chief Executive Officer ("CEO") appoints, subject to approval by the Risk Committee of the Board of Directors (the "Board Risk Committee"), the Firm's Chief Risk Officer ("CRO") to lead the IRM function and maintain the risk governance framework of the Firm. The framework is subject to approval by the Board Risk Committee through its review and approval of the Risk Governance and Oversight Policy. The Firm's CRO oversees and delegates authority to the Firmwide Risk Executives ("FRES"), the Chief Risk Officers of the LOBS and Corporate ("LOB CROS"), and the Firm's Chief Compliance Officer ("CCO"), who, in turn, establish Risk Management and Compliance organizations, develop the Firm's risk governance policies and standards, and define and oversee the implementation of the Firm's risk governance framework. The LOB CROS oversee risks that arise in their LOBS and Corporate, while FRES oversee risks that span across the LOBS and Corporate, functions and regions. Each area of the Firm giving rise to risk is expected to operate within the parameters identified by the IRM function, and within its own management-identified risk and control standards. Impacts of risks are consequences of risks, both quantitative and qualitative. There may be many consequences of risks manifesting, including quantitative impacts such as a reduction in earnings and capital, liquidity outflows, and fines or penalties, or qualitative impacts such as damage to the Firm's reputation, loss of clients and customers, and regulatory and enforcement actions. Market risk is the risk associated with the effect of changes in market factors, such as interest and foreign exchange rates, equity and commodity prices, credit spreads or implied volatilities, on the value of assets and liabilities held for both the short and long term. Operational risk is the risk of an adverse outcome resulting from inadequate or failed internal processes or systems; human factors; or external events impacting the Firm's processes or systems. Operational risk includes compliance, conduct, legal, and estimations and model risk. consumer credit risk, wholesale credit risk, and investment portfolio risk. JPMorgan Chase & Co./2022 Form 10-K Capital Risk Management's responsibilities include: • • Types of risks are categories by which risks manifest themselves. The Firm's risks are generally categorized in the following four risk types: Drivers of risks are factors that cause a risk to exist. Drivers of risks include, but are not limited to, the economic environment, regulatory or government policy, competitor or market evolution, business decisions, process or judgment error, deliberate wrongdoing, dysfunctional markets, and natural disasters. Impacts of Risks Consequences of risks, both quantitative and qualitative by which risks manifest themselves Strategic risk is the risk to earnings, capital, liquidity or reputation associated with poorly designed or failed business plans or inadequate responses to changes in the operating environment. Asset and Liability Committee (d) and Firmwide Valuation Credit and investment risk is the risk associated with the default or change in credit profile of a client, counterparty or customer; or loss of principal or a reduction in expected returns on investments, including Line of Business, Regional Risk Committees and 116-126 130 131-138 139-140 141 142-148 145 146 147 Estimations and Model Risk 148 Capital Risk Liquidity Risk Reputation Risk Consumer Credit Risk Wholesale Credit Risk Investment Portfolio Risk Market Risk Country Risk Climate Risk Operational Risk Compliance Risk Conduct Risk Legal Risk 84 == JPMorgan Chase & Co./2022 Form 10-K STRATEGIC RISK MANAGEMENT Strategic risk is the risk to earnings, capital, liquidity or reputation associated with poorly designed or failed business plans or inadequate responses to changes in the operating environment. Governance Forum Capital risk management A strong capital position is essential to the Firm's business strategy and competitive position. Maintaining a strong balance sheet to manage through economic volatility is considered a strategic imperative of the Firm's Board of Directors, CEO and Operating Committee. The Firm's fortress balance sheet philosophy focuses on risk-adjusted returns, strong capital and robust liquidity. The Firm's capital risk management strategy focuses on maintaining long-term stability to enable the Firm to build and invest in market-leading businesses, including in highly stressed environments. Senior management considers the implications on the Firm's capital prior to making significant decisions that could impact future business activities. In addition to considering the Firm's earnings outlook, senior management evaluates all sources and uses of capital with a view to ensuring the Firm's capital strength. Capital risk is the risk the Firm has an insufficient level or composition of capital to support the Firm's business activities and associated risks during normal economic environments and under stressed conditions. CAPITAL RISK MANAGEMENT Management's discussion and analysis 110-115 85 The Firm's balance sheet strategy, which focuses on risk- adjusted returns, strong capital and robust liquidity, is also a component in the management of strategic risk. Refer to Capital Risk Management on pages 86-96 for further information on capital risk. Refer to Liquidity Risk Management on pages 97-104 for further information on liquidity risk. Refer to Reputation Risk Management on page 105 for further information on reputation risk. The Firm's strategic plan, together with IRM's assessment, are provided to the Board as part of its review and approval of the Firm's strategic plan, and the plan is also reflected in the Firm's budget. The Firm's strategic planning process, which includes the development of the Firm's strategic plan and other strategic initiatives, is one component of managing the Firm's strategic risk. The strategic plan outlines the Firm's strategic framework and initiatives, and includes components such as budget, risk appetite, capital, earnings and asset-liability management objectives. Guided by the Firm's How We Do Business Principles, the Operating Committee and senior management teams in each LOB and Corporate review and update the strategic plan periodically, including evaluating the strategic framework and performance against prior-year initiatives, assessing the operating environment, refining existing strategies and developing new strategies. In addition, IRM conducts a qualitative assessment of the LOB and Corporate strategic initiatives to assess their impact on the risk profile of the Firm. In the process of developing business plans and strategic initiatives, LOB and Corporate senior management identify the associated risks that are incorporated into the Firmwide Risk Identification framework and their impact on risk appetite. Management and oversight JPMorgan Chase & Co./2022 Form 10-K 105 The Operating Committee, together with the senior leadership of each LOB and Corporate, is responsible for managing the Firm's most significant strategic risks. IRM engages regularly in strategic business discussions and decision-making, including participation in relevant business reviews and senior management meetings, risk and control committees and other relevant governance forums, and acquisition and new business initiative reviews. The Board of Directors oversees management's strategic decisions, and the Board Risk Committee oversees IRM and the Firm's risk governance framework. Page 85 Firmwide Control 86-96 97-104 Committee General Auditor (c) (ex-officio member) Internal Audit (a) The Firm's CRO may escalate directly to the Board Risk Committee. The Firmwide Risk Committee escalates to the Board Risk Committee, as appropriate. (b) The CEO of the Corporate & Investment Bank is also the Firm's President and Chief Operating Officer. (c) The General Auditor reports to the Audit Committee and administratively to the Firm's CEO. The Firm's Operating Committee, which consists of the Firm's CEO, CRO, Chief Financial Officer ("CFO"), General Counsel, CEOs of the LOBS and other senior executives, accountable to and may refer matters to the Firm's Board of Directors. The Operating Committee is responsible for escalating to the Board the information necessary to facilitate the Board's exercise of its duties. Board oversight The Firm's Board of Directors actively oversees the business and affairs of the Firm. This includes monitoring the Firm's financial performance and condition and reviewing the strategic objectives and plans of the Firm. The Board carries out a significant portion of its oversight responsibilities through its principal standing committees, each of which consists solely of independent members of the Board. The Board Risk Committee is the principal committee that oversees risk matters. The Audit Committee oversees the control environment, and the Compensation & Management Development Committee oversees compensation and other management-related matters. Each committee of the Board oversees reputational risks, conduct risks, and ESG matters within its scope of responsibility. The JPMorgan Chase Bank, N.A. Board of Directors is responsible for the oversight of management of the bank, which it discharges both acting directly and through the principal standing committees of the Firm's Board of Directors. Risk and control oversight on behalf of JPMorgan Chase Bank N.A. is primarily the responsibility of the Board Risk Committee and the Audit Committee, respectively, and, with respect to compensation and other management- related matters, the Compensation & Management Development Committee. The Board Risk Committee assists the Board in its oversight of management's responsibility to implement a global risk management framework reasonably designed to identify, assess and manage the Firm's risks. The Board Risk Committee's responsibilities include approval of applicable primary risk policies and review of certain associated frameworks, analysis and reporting established by management. Breaches in risk appetite and parameters, issues that may have a material adverse impact on the Firm, including capital and liquidity issues, and other significant risk-related matters are escalated to the Board Risk Committee, as appropriate. The Audit Committee assists the Board in its oversight of management's responsibility to ensure that there is an effective system of controls reasonably designed to safeguard the Firm's assets and income, ensure the integrity of the Firm's financial statements, and maintain compliance with the Firm's ethical standards, policies, plans and procedures, and with laws and regulations. It also assists the Board in its oversight of the qualifications, independence and performance of the Firm's independent registered public accounting firm, and of the performance of the Firm's Internal Audit function. (d) The Asset and Liability Committee escalates to the Firm's CEO or the Board of Directors (including its committees). 83 Risk governance and oversight functions The Firm manages its risk through risk governance and oversight functions. The scope of a particular function or business activity may include one or more drivers, types and/or impacts of risk. For example, Country Risk Management oversees country risk which may be a driver of risk or an aggregation of exposures that could give rise to multiple risk types such as credit or market risk. The following sections discuss the risk governance and oversight functions that have been established to manage the risks inherent in the Firm's business activities. JPMorgan Chase & Co./2022 Form 10-K The Firmwide Valuation Governance Forum ("VGF") is composed of senior finance and risk executives and is responsible for overseeing the management of risks arising from valuation activities conducted across the Firm. The Asset and Liability Committee ("ALCO") is responsible for overseeing the Firm's asset and liability management ("ALM"), including the activities and frameworks supporting management of the balance sheet, liquidity risk, interest rate risk, and capital risk. Line of Business and Corporate Function Control Committees oversee the operational risk and control environment of their respective business or function, inclusive of Operational Risk, Compliance and Conduct Risks. As part of that mandate, they are responsible for reviewing indicators of elevated or emerging risks and other data that may impact the level of operational risk in a business or function, addressing key operational risk issues, with an emphasis on processes with control concerns and overseeing control remediation. Risk governance and oversight functions Strategic Risk The Firmwide Control Committee ("FCC") is an escalation committee for senior management to review and discuss the Firmwide operational risk environment including identified issues, operational risk metrics and significant events that have been escalated. Line of Business and Regional Risk Committees are responsible for overseeing the governance, limits, and controls that have been established within the scope of their respective activities. These committees review the ways in which the particular LOB or the businesses operating in a particular region could be exposed to adverse outcomes, with a focus on identifying, accepting, escalating and/or requiring remediation of matters brought to these committees. The Firm's senior management-level committees that are primarily responsible for key risk-related functions include: The Firmwide Risk Committee ("FRC") is the Firm's highest management-level risk committee. It oversees the risks inherent in the Firm's business and provides a forum for discussion of topics, and issues that are raised or escalated by its members and other committees. The Corporate Governance & Nominating Committee exercises general oversight with respect to the governance of the Board of Directors. It reviews the qualifications of and recommends to the Board proposed nominees for election to the Board. The Committee evaluates and recommends to the Board corporate governance practices applicable to the Firm. It also reviews the framework for assessing the Board's performance and self-evaluation. Management oversight The Public Responsibility Committee oversees and reviews the Firm's positions and practices on public responsibility matters such as community investment, fair lending, sustainability, consumer practices and other public policy issues that reflect the Firm's values and character and could impact the Firm's reputation among its stakeholders. The Committee also provides guidance on these matters to management and the Board, as appropriate. The Compensation & Management Development Committee ("CMDC") assists the Board in its oversight of the Firm's compensation principles and practices. The CMDC reviews and approves the Firm's compensation and qualified benefits programs. The Committee reviews the performance of Operating Committee members against their goals, and approves their compensation awards. In addition, the CEO's award is subject to ratification by the independent directors of the Board. The CMDC also reviews the development of and succession for key executives. As part of the Board's role of reinforcing, demonstrating and communicating the "tone at the top," the CMDC oversees the Firm's culture, including reviewing updates from management regarding significant conduct issues and any related actions with respect to employees, including compensation actions. Management's discussion and analysis 83 JPMorgan Chase & Co./2022 Form 10-K 99 Management's discussion and analysis The net stable funding ratio ("NSFR") is a liquidity requirement for large banking organizations that is intended to measure the adequacy of "available” stable funding that is sufficient to meet their "required" amounts of stable funding over a one-year horizon. Funding Sources of funds As of December 31, 2022, the Firm and JPMorgan Chase Bank, N.A. were compliant with the 100% minimum NSFR requirement, based on the Firm's current interpretation of the final rule. The Firm will be required to publicly disclose its quarterly average NSFR semiannually beginning in the second half of 2023. Management believes that the Firm's unsecured and secured funding capacity is sufficient to meet its on- and off-balance sheet obligations, which includes both short- and long-term cash requirements. As of or for the year ended December 31, Deposits long-term debt, or from borrowings from the IHC. The Firm's non-bank subsidiaries are primarily funded from long-term unsecured borrowings and short-term secured borrowings which are primarily securities loaned or sold under repurchase agreements. Excess funding is invested by Treasury and CIO in the Firm's investment securities portfolio or deployed in cash or other short-term liquid investments based on their interest rate and liquidity risk characteristics. Refer to Note 28 for additional information on off-balance sheet obligations. The table below summarizes, by LOB and Corporate, the period-end and average deposit balances as of and for the years ended December 31, 2022 and 2021. (in millions) Consumer & Community Banking Commercial Banking NSFR Corporate & Investment Bank The Firm funds its global balance sheet through diverse sources of funding including stable deposits, secured and unsecured funding in the capital markets and stockholders' equity. Deposits are the primary funding source for JPMorgan Chase Bank, N.A. Additionally, JPMorgan Chase Bank, N.A. may access funding through short- or long-term secured borrowings, through the issuance of unsecured JPMorgan Chase & Co./2022 Form 10-K 111 % In addition to the assets reported in the Firm's eligible HQLA discussed above, the Firm had unencumbered marketable securities, such as equity and debt securities, that the Firm believes would be available to raise liquidity. This includes excess eligible HQLA securities at JPMorgan Chase Bank, N.A. that are not transferable to non-bank affiliates. The fair value of these securities was approximately $694 billion and $914 billion as of December 31, 2022 and 2021, respectively, although the amount of liquidity that could be raised at any particular time would be dependent on prevailing market conditions. The fair value decreased compared to December 31, 2021, primarily due to a decrease in excess eligible HQLA securities at JPMorgan Chase Bank, N.A., as noted above. The Firm also had available borrowing capacity at the FHLBS and the discount window at the Federal Reserve Banks as a result of collateral pledged by the Firm to such banks of approximately $323 billion and $308 billion as of December 31, 2022 and 2021, respectively. This borrowing capacity excludes the benefit of cash and securities reported in the Firm's eligible HQLA or other unencumbered securities that are currently pledged at the Federal Reserve Banks discount window and other central banks. Available borrowing capacity increased from December 31, 2021 primarily due to increased credit card receivables pledged at the Federal Reserve Banks. Although available, the Firm does not view this borrowing capacity at the Federal Reserve Banks discount window and the other central banks as a primary source of liquidity. $ Asset & Wealth Management 80,468 $ 80,999 JPMorgan Chase Bank, N.A.: LCR Net excess eligible HQLA 73,321 151 % 165 % 178 % $ 450,260 $ 555,300 $ 356,733 (a) Represents cash on deposit at central banks, primarily the Federal Reserve Banks. (b) Predominantly U.S. Treasuries, U.S. GSE and government agency MBS, and sovereign bonds net of applicable haircuts under the LCR rule. (c) Eligible HQLA securities may be reported in securities borrowed or purchased under resale agreements, trading assets, or investment securities on the Firm's Consolidated balance sheets. (d) Excludes average excess eligible HQLA at JPMorgan Chase Bank, N.A. that are not transferable to non-bank affiliates. JPMorgan Chase Bank, N.A.'s average LCR decreased during the three months ended December 31, 2022, compared with the three months ended September 30, 2022 reflecting a decrease in JPMorgan Chase Bank, N.A.'s HQLA, primarily due to a reduction in cash associated with a decline in deposits, and loan growth. JPMorgan Chase Bank, N.A.'s average LCR for the three months ended December 31, 2022 decreased when compared with the same period in the prior year, reflecting a decrease in JPMorgan Chase Bank, N.A.'s HQLA as a result of a reduction in cash from loan growth and a decline in deposits as well as lower market values of HQLA-eligible investment securities. Refer to Note 10 for additional information on the Firm's investment securities portfolio. The Firm and JPMorgan Chase Bank, N.A.'s average LCR fluctuates from period to period due to changes in its eligible HQLA and estimated net cash outflows as a result of ongoing business activity. Refer to the Firm's U.S. LCR Disclosure reports, which are available on the Firm's website, for a further discussion of the Firm's LCR. Other liquidity sources 98 Corporate 233,130 Deposits provide a stable source of funding and reduce the Firm's reliance on the wholesale funding markets. A significant portion of the Firm's deposits are consumer deposits and wholesale operating deposits, which are both considered to be stable sources of liquidity. Wholesale operating deposits are considered to be stable sources of liquidity because they are generated from customers that maintain operating service relationships with the Firm. The Firm believes that average deposit balances are generally more representative of deposit trends than period-end deposit balances. However, during periods of market disruption those trends could be affected. $ 2,340,179 $ 2,462,303 511 9,866 396 14,203 230,296 261,489 282,052 301,343 294,180 760,048 739,700 707,791 323,954 271,342 $ 1,162,680 $ 1,054,956 $ 1,131,611 $ 1,148,110 689,893 2021 2022 Net excess eligible HOLA (d) $ 2,467,915 $ 2,347,154 Total Firm Period-end deposits decreased reflecting: net outflows into investments in AWM amid the rising interest rate environment, and Average deposits were higher for the year ended December 31, 2022 compared to the year ended December 31, 2021, reflecting: . . growth in CCB from existing and new accounts across both consumer and small business customers, partially offset by a decline in deposits starting in the second half of 2022, impacted by growth in customer spending, and net inflows in AWM resulting from the residual effects of certain government actions, partially offset by migration into investments starting in the second quarter of 2022 as a result of the rising interest rate environment partially offset by • lower average deposits in CIB and CB due to attrition, also as a result of the rising interest rate environment. • • Average 2022 2021 JPMorgan Chase & Co./2022 Form 10-K 100 Certain deposits are covered by insurance protection that provides additional funding stability and results in a benefit to the LCR. Deposit insurance protection may be available to depositors in the countries in which the deposits are placed. For example, the Federal Deposit Insurance Corporation ("FDIC") provides deposit insurance protection for deposits placed in a U.S. depository institution. At December 31, 2022 and 2021, the Firmwide estimated uninsured deposits were $1,383.7 billion and $1,489.6 billion, respectively, primarily reflecting wholesale operating deposits. Refer to the discussion of the Firm's Consolidated Balance Sheets Analysis and the Business Segment Results on pages 55-56 and pages 61-80, respectively, for further information on deposit and liability balance trends. The increase in deposits for both spot and averages in Corporate was driven by the Firm's international consumer growth initiatives. • a decline in balances in existing accounts in CCB due to higher customer spending, predominantly offset by net inflows into new accounts. attrition in CB and CIB, particularly non-operating deposits in CB, partially offset by net issuances of structured notes in Markets, 112 % Risk-weighted assets $ 652,580 (9,104) 19,634 $ 265,796 $ 18,952 264,583 $ Advanced Total capital $ (a) Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating CET1 capital. Advanced Tier 2 capital (e) 2 capital for credit losses for Advanced Tier $ 245,631 2022 Adjustment in qualifying allowance (13,186) (531) (b) As of December 31, 2022 and 2021, includes a net benefit associated with cash flow hedges and debit valuation adjustments ("DVA") related to structured notes recorded in AOCI of $5.2 billion and $1.4 billion and the benefit from the CECL capital transition provisions of $2.2 billion and $2.9 billion, respectively. (d) Represents the allowance for credit losses eligible for inclusion in Tier 2 capital up to 1.25% of credit risk RWA, including the impact of the CECL capital transition provision with any excess deducted from RWA. (e) Represents an adjustment to qualifying allowance for credit losses for the excess of eligible credit reserves over expected credit losses up to 0.6% of credit risk RWA, including the impact of the CECL capital transition provision with any excess deducted from RWA. $ 19,634 $ 277,769 Advanced Total capital at December 31, 2022 Advanced Tier 2 capital at December 31, 2022 Change in Advanced Tier 2 capital Other (c) As of December 31, 2021, Other Tier 1 adjustments included $2.0 billion of Series Z preferred stock called for redemption on December 31, 2021 and subsequently redeemed on February 1, 2022. Change in qualifying allowance for credit losses (b) Standardized Tier 2 capital at December 31, 2022 Standardized Total capital at December 31, 2022 Change in Standardized Tier 2 capital Other Change in qualifying allowance for credit losses (b) Standardized Tier 2 capital at December 31, 2021 Change in long-term debt and other instruments qualifying as Tier 2 (f) Goodwill deducted from capital includes goodwill associated with equity method investments in nonconsolidated financial institutions based on regulatory requirements. Refer to Principal investment risk on page 130 for additional information. Advanced Tier 2 capital at December 31, 2021 Change in long-term debt and other instruments qualifying as Tier 2 Change in Standardized/Advanced Tier 1 capital Standardized/Advanced Tier 1 capital at December 31, 274,900 $ Qualifying allowance for credit losses (d $ 246,162 2021 14,106 $ 13,569 Change in CET1 capital (b) $ Standardized/Advanced Tier 1 capital at December 31, instruments qualifying as Tier 2 Long-term debt and other $ 218,934 December 31, 2022 246,162 capital 4,992 19,353 15,012 277,769 $ Standardized Total capital 28,738 $ 32,138 $ Standardized Tier 2 capital (89) Other (380) (784) Other (5,434) Redemptions of noncumulative perpetual preferred stock (537) 259 $ (404) $ 18,952 December 31, 2022 (10,446) 25,084 Changes in RWA 64,695 40,893 $ 1,568,536 $ (6,266) 25,759 (6,638) 32,397 Movement in portfolio levels (b) (2,842) (3,808) 30,068 966 85,002 $ 31,034 Three months ended The following table presents the components of the Firm's SLR. Supplementary leverage ratio Refer to the Firm's Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website, for further information on Credit risk RWA, Market risk RWA and Operational risk RWA. (c) As of December 31, 2022 and 2021, the Basel III Standardized Credit risk RWA included wholesale and retail off balance-sheet RWA of $210.1 billion and $218.5 billion, respectively; and the Basel III Advanced Credit risk RWA included wholesale and retail off balance-sheet RWA of $180.8 billion and $188.5 billion, respectively. (b) Movement in portfolio levels (inclusive of rule changes) refers to: for Credit risk RWA, impact of SA-CCR adoption on January 1, 2022, changes in book size including position rolloffs in legacy portfolios in Home Lending, changes in composition and credit quality, market movements, and deductions for excess eligible credit reserves not eligible for inclusion in Tier 2 capital; for Market risk RWA, changes in position, market movements, and changes in the Firm's regulatory multiplier from Regulatory VaR backtesting exceptions; and for Operational risk RWA, updates to cumulative losses and macroeconomic model inputs. 14,638 1,653,538 (a) Model & data changes refer to material movements in levels of RWA as a result of revised methodologies and/or treatment per regulatory guidance (exclusive of rule changes). 446,265 $ 85,432 $ $ 1,078,076 $ 61,853 40,893 (10,074) 1,609,773 (11,121) (3,808) (7,313) The following table presents changes in the components of RWA under Basel III Standardized and Advanced approaches for the year ended December 31, 2022. The amounts in the rollforward categories are estimates, based on the predominant driver of the change. RWA rollforward JPMorgan Chase & Co./2022 Form 10-K 22 92 $ 32,138 Year ended December 31, 2022 (in millions) 3,400 4,341 (537) $ 28,738 (b) Includes the impact of the CECL capital transition provisions. (a) Includes foreign currency translation adjustments and the impact of related derivatives. $ 264,583 (404) Credit risk RWA (c) Standardized Market risk RWA Advanced Model & data changes (a) 1,547,920 405,372 $ 95,506 $ 1,047,042 $ $ 1,638,900 95,448 $ $ 1,543,452 $ December 31, 2021 Total RWA Operational risk RWA Market risk RWA Credit risk (c) RWA Total RWA (682) 245,631 $ capital 14.0 17.2 16.4 15.5 16.8 16.8 (a) The capital metrics reflect the CECL capital transition provisions. Total capital ratio 15.9 13.8 % 13.6 % 15.3 12.0% 13.5 15.0 14.9 10.5 % 12.0 13.1 % (b) Represents minimum requirements and regulatory buffers applicable to the Firm for the period ended December 31, 2022. For the period ended December 31, 2021, the Basel III Standardized CET1, Tier 1, and Total capital ratio requirements applicable to the Firm were 11.2%, 12.7%, and 14.7%, respectively. Refer to Note 27 for additional information. (in millions, except ratios) 6.5 % 3,782,035 $ 6.6 % 3,703,873 Capital ratio requirements(C) December 31, 2021 Three months ended December 31, 2022 (a) The capital metrics reflect the CECL capital transition provisions. SLR Total leverage exposure Tier 1 leverage ratio Adjusted average assets (b) Leverage-based capital metrics: (a) $ 13.2 % 1,547,920 1,609,773 $ 213,942 Tier 1 capital Total capital CET1 capital ratio Tier 1 capital ratio 218,934 245,631 245,631 246,162 277,769 274,900 264,583 265,796 246,162 $ 213,942 $ LCR 1,638,900 The following tables present the Firm's risk-based capital metrics under both the Basel III Standardized and Advanced approaches and leverage-based capital metrics. Refer to Note 27 for JPMorgan Chase Bank, N.A.'s risk-based and leverage- based capital metrics. December 31, 2022 Standardized December 31, 2021 Capital ratio requirements (b) December 31, 2022 Advanced December 31, 2021 Capital ratio requirements (b) (in millions, except ratios) Risk-based capital metrics: (a) CET1 capital $ 218,934 4.0 % $ 4,367,092 $ 98 (611) (11,764) Fair value hedges 882 1,224 Standardized/Advanced CET1 Other intangible assets 53,501 Goodwill Unrealized gains/(losses) on investment securities Translation adjustments, net of hedges (a) (f) Less: 3,351 50,315 Defined benefit pension and other postretirement capital 218,934 Standardized/Advanced CET1 capital at Standardized/Advanced Tier 1 4,992 Change in Standardized/Advanced CET1 capital (4,386) Changes related to other CET1 capital adjustments (b) 34,838 2,618 707 (c) Less: Other Tier 1 adjustments 27,404 Add: Preferred stock (1,241) employee benefit ("OPEB") plans 213,942 6,221 (in millions, except ratio) Changes related to AOCI applicable to capital: 2,499 Total stockholders' equity Less: Preferred stock (in millions) The following table presents the changes in Basel III CET1 capital, Tier 1 capital and Tier 2 capital for the year ended December 31, 2022. Capital rollforward The following table presents reconciliations of total stockholders' equity to Basel III CET1 capital, Tier 1 capital and Total capital as of December 31, 2022 and 2021. Capital components $ Management's discussion and analysis JPMorgan Chase & Co./2022 Form 10-K (b) Adjusted average assets, for purposes of calculating the leverage ratios, includes quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill, inclusive of estimated equity method goodwill, and other intangible assets. (c) Represents minimum requirements and regulatory buffers applicable to the Firm. Refer to Note 27 for additional information. 5.0 % 5.4 % 5.6 % 4,571,789 91 December 31, 2022 292,332 27,404 December 31, 2021 $ 2,510 629 Changes in additional paid-in capital Certain deferred tax liabilities (a) Add: (1,921) Net purchase of treasury stock (11,893) 36,081 2022 Year Ended December 31, (in millions) Standardized/Advanced CET1 capital at December 31, 2021 $213,942 Net income applicable to common equity Dividends declared on common stock 34,838 259,289 264,928 Common stockholders' equity 294,127 Other CET1 capital adjustments (b) Tier 1 capital 4.6 Less: Regulatory capital 38,879 $ Regulatory Actual Minimum ratios (a) December 31, 2022 (in millions, except ratios) Total capital CET1 capital ratio Tier 1 capital ratio Total capital ratio Tier 1 leverage ratio The following table presents JPMSE's capital metrics: JPMSE is a wholly-owned subsidiary of JPMorgan Chase Bank, N.A. and has authority to engage in banking, investment banking and markets activities. JPMSE is regulated by the European Central Bank as well as the local regulators in each of the countries in which it operates, and it is subject to EU capital requirements under Basel III. JPMSE is required by the EU Single Resolution Board to maintain MREL. As of December 31, 2022, JPMSE was compliant with its MREL requirements. 19.7 % J.P. Morgan SE 8.0 % 6.0 % 4.5 % 32.6 % 25.4 % 22.4 % (a) Represents minimum Pillar 1 requirements specified by the PRA. J.P. Morgan Securities plc's capital ratios as of December 31, 2022 exceeded the minimum requirements, including the additional capital requirements specified by the PRA. 54,218 4.5 % 6.0 % • • oversight of liquidity risk across the Firm. Liquidity Risk Management's responsibilities include: The Firm has a Liquidity Risk Management ("LRM") function whose primary objective is to provide independent Liquidity risk management Liquidity risk is the risk that the Firm will be unable to meet its contractual and contingent financial obligations as they arise or that it does not have the appropriate amount, composition and tenor of funding and liquidity to support its assets and liabilities. 19.7 % LIQUIDITY RISK MANAGEMENT 96 (a) Represents minimum Pillar 1 requirements specified by the EU CRR. J.P. Morgan SE's capital and leverage ratios as of December 31, 2022 exceeded the minimum requirements, including the additional capital requirements specified by the European Banking Authority. 3.0 % 6.0 % 8.0 % 33.8 % JPMorgan Chase & Co./2022 Form 10-K $ Regulatory Minimum ratios Actual U.S. broker-dealer regulatory capital Management's discussion and analysis 95 JPMorgan Chase & Co./2022 Form 10-K Refer to Part I, Item 1A: Risk Factors on pages 9-32 of the 2022 Form 10-K for information on the financial consequences to holders of the Firm's debt and equity securities in a resolution scenario. Refer to Liquidity Risk Management on pages 97-104 for further information on long-term debt issued by the Parent Company. J.P. Morgan Securities As of January 1, 2023, the regulatory requirement for TLAC to RWA and LTD to RWA ratios has increased by 50 bps to 23.0% and 10.0%, respectively, due to the increase in the Firm's GSIB requirements. Refer to Risk-based Capital Regulatory Requirements on pages 89-90 for further information on the GSIB surcharge. $ 71.2 $ 32.0 $ 30.3 $ Failure to maintain TLAC equal to or in excess of the regulatory minimum plus applicable buffers will result in limitations on the amount of capital that the Firm may distribute, such as through dividends and common share repurchases, as well as on certain executive discretionary bonus payments. (a) RWA is the greater of Standardized and Advanced compared to their respective regulatory capital ratio requirements. of total leverage exposure 4.5% Greater of 1,653,538 JPMorgan Chase's principal U.S. broker-dealer subsidiary is J.P. Morgan Securities. J.P. Morgan Securities is subject to the regulatory capital requirements of Rule 15c3-1 under the Securities Exchange Act of 1934 (the "Net Capital Rule"). J.P. Morgan Securities is also registered as a futures commission merchant and is subject to regulatory capital requirements, including those imposed by the SEC, the Commodity Futures Trading Commission ("CFTC"), the Financial Industry Regulatory Authority ("FINRA") and the National Futures Association ("NFA"). J.P. Morgan Securities has elected to compute its minimum net capital requirements in accordance with the "Alternative Net Capital Requirements" of the Net Capital Rule. The following table presents J.P. Morgan Securities' net capital: Tier 1 capital ratio Total capital ratio CET1 capital ratio (in millions, except ratios) Total capital December 31, 2022 Effective January 1, 2023, J.P. Morgan Securities plc was required to meet the minimum leverage capital requirement established by the PRA of 3.25%, plus regulatory buffers. As of December 31, 2022, J.P. Morgan Securities plc was compliant with its leverage requirements. The following table presents J.P. Morgan Securities plc's capital metrics: The Bank of England requires that U.K. banks, including U.K. regulated subsidiaries of overseas groups, maintain minimum requirements for own funds and eligible liabilities ("MREL"). As of December 31, 2022, J.P. Morgan Securities plc was compliant with its MREL requirements, which became fully phased-in on January 1, 2022. J.P. Morgan Securities plc is a wholly-owned subsidiary of JPMorgan Chase Bank, N.A. and has authority to engage in banking, investment banking and broker-dealer activities. J.P. Morgan Securities plc is jointly regulated in the U.K. by the Prudential Regulation Authority ("PRA") and the Financial Conduct Authority ("FCA"). J.P. Morgan Securities plc is subject to the European Union ("EU") Capital Requirements Regulation ("CRR"), as adopted in the U.K., and the PRA capital rules, each of which have implemented Basel III and thereby subject J.P. Morgan Securities plc to its requirements. J.P. Morgan Securities plc J.P. Morgan Securities is registered with the SEC as a security-based swap dealer and with the CFTC as a swap dealer. As a result of additional SEC and CFTC capital and financial reporting requirements for security-based swap dealers and swap dealers, J.P. Morgan Securities is subject to alternative minimum net capital requirements and required to hold "tentative net capital" in excess of $5.0 billion. J.P. Morgan Securities is also required to notify the SEC and CFTC in the event that its tentative net capital is less than $6.0 billion. Tentative net capital is net capital before deducting market and credit risk charges as defined by the Net Capital Rule. As of December 31, 2022, J.P. Morgan Securities maintained tentative net capital in excess of the minimum and notification requirements. Non-U.S. subsidiary regulatory capital Minimum 5,628 $ 24,989 $ Actual Net Capital (in millions) December 31, 2022 • long-term debt • • Under the LCR rule, the amount of eligible HQLA held by JPMorgan Chase Bank, N.A. that is in excess of its stand- alone 100% minimum LCR requirement, and that is not transferable to non-bank affiliates, must be excluded from the Firm's reported eligible HQLA. Estimated net cash outflows are based on standardized stress outflow and inflow rates prescribed in the LCR rule, which are applied to the balances of the Firm's assets, sources of funds, and obligations. The LCR for both the Firm and JPMorgan Chase Bank, N.A. is required to be a minimum of 100%. The following table summarizes the Firm and JPMorgan Chase Bank, N.A.'s average LCR for the three months ended December 31, 2022, September 30, 2022 and December 31, 2021 based on the Firm's interpretation of the LCR framework. Average amount (in millions) JPMorgan Chase & Co.: HQLA The LCR rule requires that the Firm and JPMorgan Chase Bank, N.A. maintain an amount of eligible HQLA that is sufficient to meet their respective estimated total net cash outflows over a prospective 30 calendar-day period of significant stress. Eligible HQLA, for purposes of calculating the LCR, is the amount of unencumbered HQLA that satisfy certain operational considerations as defined in the LCR rule. HQLA primarily consist of cash and certain high-quality liquid securities as defined in the LCR rule. Three months ended $ 589,158 $ 703,384 126,913 34,738 $ 716,071 $ 738,122 $ 635,072 $ 664,801 113 % Eligible cash (a) Eligible securities (b)(c) $ 542,847 190,201 Total HQLA (d) $ 733,048 December 31, September 30, December 31, 2022 2022 2021 Net cash outflows LCR and HQLA Contingency funding plan Total average assets • Varying levels of access to unsecured and secured funding markets; Estimated non-contractual and contingent cash outflows; Considerations of credit rating downgrades; • The Firm's Contingency Funding Plan ("CFP") sets out the strategies for addressing and managing liquidity resource needs during a liquidity stress event and incorporates liquidity risk limits, indicators and risk appetite tolerances. The CFP also identifies the alternative contingent funding and liquidity resources available to the Firm and its legal entities in a period of stress. Collateral haircuts; and Liquidity outflows are modeled across a range of time horizons and currency dimensions and contemplate both market and idiosyncratic stresses. Results of stress tests are considered in the formulation of the Firm's funding plan and assessment of its liquidity position. The Parent Company acts as a source of funding for the Firm through equity and long-term debt issuances, and its intermediate holding company, JPMorgan Chase Holdings LLC (the "IHC"), provides funding support to the ongoing operations of the Parent Company and its subsidiaries. The Firm maintains liquidity at the Parent Company, the IHC, and operating subsidiaries at levels sufficient to comply with liquidity risk tolerances and JPMorgan Chase & Co./2022 Form 10-K 97 Management's discussion and analysis minimum liquidity requirements, and to manage through periods of stress when access to normal funding sources may be disrupted. Potential impediments to the availability and transferability of liquidity between jurisdictions and Liquidity stress tests are intended to ensure that the Firm has sufficient liquidity under a variety of adverse scenarios, including scenarios analyzed as part of the Firm's resolution and recovery planning. Stress scenarios are produced for JPMorgan Chase & Co. ("Parent Company") and the Firm's material legal entities on a regular basis, and other stress tests are performed in response to specific market events or concerns. Liquidity stress tests assume all of the Firm's contractual financial obligations are met and take into consideration: Internal stress testing Committees responsible for liquidity governance include the Firmwide ALCO as well as LOB and regional ALCOs, the Treasurer Committee, and the CTC Risk Committee. In addition, the Board Risk Committee reviews and recommends to the Board of Directors, for formal approval, the Firm's liquidity risk tolerances, liquidity strategy, and liquidity policy. Refer to Firmwide Risk Management on pages 81-84 for further discussion of ALCO and other risk- related committees. The Firm addresses these objectives through: Manage an optimal funding mix and availability of liquidity sources. Ensure that the Firm's core businesses and material legal entities are able to operate in support of client needs and meet contractual and contingent financial obligations through normal economic cycles as well as during stress events, and • • • Analyzing and understanding the liquidity characteristics • Liquidity management Approving or escalating for review new or updated liquidity stress assumptions. Monitoring and reporting internal Firmwide and legal entity liquidity stress tests, regulatory defined metrics, as well as liquidity positions, balance sheet variances and funding activities; and Performing an independent review of liquidity risk management processes to evaluate their adequacy and effectiveness based on LRM's Independent Review Framework; Developing a process to classify, monitor and report limit breaches; Defining, monitoring and reporting liquidity risk metrics; Independently establishing and monitoring limits and indicators, including liquidity risk appetite; Treasury and CIO is responsible for liquidity management. The primary objectives of the Firm's liquidity management are to: of the assets and liabilities of the Firm, LOBS and legal entities, taking into account legal, regulatory, and operational restrictions; Developing internal liquidity stress testing assumptions; • Maintain the appropriate amount of surplus liquidity at a Firmwide and legal entity level, where relevant. Governance Identify constraints on the transfer of liquidity between the Firm's legal entities; and Monitor exposures; Optimize liquidity sources and uses; • • • As part of the Firm's overall liquidity management strategy, the Firm manages liquidity and funding using a centralized, global approach designed to: Setting FTP in accordance with underlying liquidity characteristics of balance sheet assets and liabilities as well as certain off-balance sheet items. Managing compliance with regulatory requirements related to funding and liquidity risk; and Managing liquidity within the Firm's approved liquidity risk appetite tolerances and limits; • . • Defining and monitoring Firmwide and legal entity- specific liquidity strategies, policies, reporting and contingency funding plans; • Greater of Method 1 and Method 2 GSIB surcharge material legal entities such as regulatory, legal or other restrictions. + Common stock dividends Capital actions Management's discussion and analysis 93 JPMorgan Chase & Co./2022 Form 10-K $264.9 $ 259.3 The Firm's common stock dividends are planned as part of the Capital Management governance framework in line with the Firm's capital management objectives. 264.9 88.3 69.9 60.4 Corporate 14.0 17.0 Total common stockholders' equity $ 16.0 The Firm's quarterly common stock dividend is currently $1.00 per share. The Firm's dividends are subject to approval by the Board of Directors on a quarterly basis. Refer to Note 21 and Note 26 for information regarding dividend restrictions. Year ended December 31, Common dividend payout ratio Common stock 50.0 119.7 23.1 2020(b) 2022 2021(a) Aggregate purchase price of common stock repurchases The following table shows the common dividend payout ratio based on net income applicable to common equity. Year ended December 31, (in millions) Total number of shares of common stock repurchased On July 14, 2022, the Firm announced that it had temporarily suspended share repurchases in anticipation of the increase in the Firm's regulatory capital requirements. The Firm had set a target for achieving CET1 capital of 13.0% by the first quarter of 2023. The Firm met and exceeded that target in the fourth quarter of 2022, and resumed repurchasing shares under its common share repurchase program in the first quarter of 2023. Effective May 1, 2022, the Firm is authorized to purchase up to $30 billion of common shares under its common share repurchase program, which superseded the previously approved repurchase program under which the Firm was authorized to purchase up to $30 billion of common shares. 2020 40 % 2021 25 % 33 % 2022 The following table sets forth the Firm's repurchases of common stock for the years ended December 31, 2022, 2021 and 2020. Asset & Wealth Management 24.0 25.0 5.4 % 5.6 % 49,620 3,782,035 789,754 $4,571,789 663,219 $4,367,092 3,703,873 51,398 (a) For purposes of calculating the SLR, includes quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill, inclusive of estimated equity method goodwill, other intangible assets and adjustments for the CECL capital transition provisions. 3,831,655 December 31, December 31, 2022 2021 Add: Off-balance sheet exposures (c) (b) Total adjusted average assets" Minimum level of eligible adjustments $ 245,631 $ 246,162 3,755,271 (b) Adjusted average assets used for the calculation of Tier 1 leverage ratio. (c) Off-balance sheet exposures are calculated as the average of the three month-end spot balances on applicable regulatory exposures during the reporting quarter. Effective January 1, 2022, includes the impact of the SA-CCR adoption. Refer to the Firm's Pillar 3 Regulatory Capital Disclosures reports for additional information. Line of business equity 28.5 Commercial Banking 83.0 103.0 108.0 2022 2021 50.0 $ 50.0 $ 52.0 $ January 1, 2023 December 31, Consumer & Community Banking Corporate & Investment Bank (in billions) Line of business equity (Allocated capital) The following table presents the capital allocated to each business segment. The Firm's allocation methodology incorporates Basel III Standardized RWA, Basel III Advanced RWA, the GSIB surcharge, and a simulation of capital in a severe stress environment. At least annually, the assumptions, judgments and methodologies used to allocate capital are reassessed and, as a result, the capital allocated to the LOBS may change. As of January 1, 2023, the Firm has changed its line of business capital allocations primarily as a result of updates to the Firm's capital requirements and changes in RWA for each LOB. Each business segment is allocated capital by taking into consideration a variety of factors including capital levels of similarly rated peers and applicable regulatory capital requirements. ROE is measured and internal targets for expected returns are established as key measures of a business segment's performance. $ 3,122 $ 18,448 $ 6,397 (a) As directed by the Federal Reserve, total net repurchases and common stock dividends in the first and second quarter of 2021 were restricted and could not exceed the average of the Firm's net income for the four preceding calendar quarters. Effective July 1, 2021, the Firm became subject to the normal capital distribution restrictions provided under the regulatory capital framework. Total leverage exposure SLR The Board of Directors' authorization to repurchase 7.5% of total leverage Greater of buffers, including applicable + 18% of RWA (a) exposure % of RWA 22.5 9.5 54.7 $ 95.9 $ 9.5 Method 1 GSIB surcharge (shortfall) % of total leverage (b) On March 15, 2020, in response to the economic disruptions caused by the COVID-19 pandemic, the Firm temporarily suspended repurchases of its common stock. Subsequently, the Federal Reserve directed all large banks, including the Firm, to discontinue net share repurchases through the end of 2020. 6% of RWA (a) 9.5 4.5 4.5 4.6 % 10.2 % 5.2 % 11.1 % Surplus/ (shortfall) requirements 2.0% buffer Regulatory + exposure 71.4 $ 114.0 $ 9.5 22.5 Total Loss-Absorbing Capacity Other capital requirements JPMorgan Chase & Co./2022 Form 10-K 4 94 Refer to Long-term funding and issuance on page 103 and Note 20 for additional information on the Firm's subordinated debt. The Federal Reserve's TLAC rule requires the U.S. GSIB top- tier holding companies, including the Firm, to maintain minimum levels of external TLAC and eligible long-term debt. Subordinated Debt Preferred stock dividends declared were $1.6 billion for each of the years ended December 31, 2022, 2021 and 2020. Preferred stock Refer to capital planning and stress testing on pages 86-87 for additional information. Refer to Part II, Item 5: Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities on page 34 of the 2022 Form 10-K for additional information regarding repurchases of the Firm's equity securities. - Surplus/ During the year ended December 31, 2022, the Firm redeemed several series of non-cumulative preferred stock. Refer to Note 21 for additional information on the Firm's preferred stock, including the issuance and redemption of preferred stock. The external TLAC requirements and the minimum level of eligible long-term debt requirements are shown below: common shares is utilized at management's discretion, and the timing of purchases and the exact amount of common shares that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm's capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The $30 billion common share repurchase program approved by the Board does not establish specific price targets or timetables. The repurchase program may be suspended by management at any time; and may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 plans, which are written trading plans that the Firm may enter into from time to time under Rule 10b5-1 of the Securities Exchange Act of 1934 and which allow the Firm to repurchase its common shares during periods when it may otherwise not be repurchasing common shares – for example, during internal trading blackout periods. The following table presents the eligible external TLAC and eligible LTD amounts, as well as a representation of these amounts as a percentage of the Firm's total RWA and total leverage exposure applying the impact of the CECL capital transition provisions as of December 31, 2022 and 2021. External TLAC requirement Regulatory 12.8 % 28.4 % 13.8 % 29.4 % $ 210.4 $ 464.6 requirements $ 228.5 $ 486.0 December 31, 2021 External TLAC LTD LTD (in billions, except ratio) Total eligible amount December 31, 2022 External TLAC On September 29, 2022, Moody's upgraded the Parent Company's long-term issuer rating to A1 (previously A2) and changed the long-term outlook to stable (previously positive). All other ratings and outlooks of the Parent Company and those of the Firm's principal bank and non- bank subsidiaries were affirmed by Moody's. JPMorgan Chase's unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm's credit ratings, financial ratios, earnings, or stock price. Critical factors in maintaining high credit ratings include a stable and diverse earnings stream, strong capital and liquidity ratios, strong credit quality and risk management controls, and diverse funding sources. Rating agencies continue to evaluate economic and geopolitical trends, regulatory developments, future profitability, risk management practices, and litigation matters, as well as their broader ratings methodologies. Changes in any of these factors could lead to changes in the Firm's credit ratings. 104 JPMorgan Chase & Co./2022 Form 10-K REPUTATION RISK MANAGEMENT Organization and management processes and infrastructure that support consistent identification, escalation, management and monitoring of reputation risk issues Firmwide Reputation Risk Management establishes the governance framework for managing reputation risk across the Firm's LOBS and Corporate. Reputation risk is inherently challenging to identify, manage, and quantify. The Firm's reputation risk management function includes the following activities: • (a) In January 2022, the three rating agencies affirmed the credit ratings of J.P. Morgan SE, which are equivalent to the ratings previously assigned to J.P. Morgan SE's predecessors, J.P. Morgan Bank Luxembourg S.A. and J.P. Morgan AG. Overseeing the governance execution through Reputation risk is the risk that an action or inaction may negatively impact perception of the Firm's integrity and reduce confidence in the Firm's competence by various constituents, including clients, counterparties, customers, investors, regulators, employees, communities or the broader public. Maintaining a Firmwide Reputation Risk Governance policy and a standard consistent with the reputation risk framework A-1 F1+ Outlook P-1 The types of events that result in reputation risk are wide- ranging and may be introduced by the Firm's employees and the clients, customers and counterparties with which the Firm does business. These events could result in financial losses, litigation, regulatory enforcement actions, fines, penalties or other sanctions, as well as other harm to the Firm. A-1 Stable Positive Aa3 Stable P-1 A+ Positive AA F1+ Stable AA Stable A+ • The Reputation Risk Governance policy establishes the principles for managing reputation risk for the Firm. It is the responsibility of employees in each LOB and Corporate to consider the reputation of the Firm when deciding whether to offer a new product, engage in a transaction or client relationship, enter a new jurisdiction, initiate a business process or consider any other activity. Environmental impacts and social concerns are increasingly important considerations in assessing the Firm's reputation risk, and are a component of the Firm's reputation risk governance. Wholesale credit risk is monitored regularly at an aggregate portfolio, industry, and individual client and counterparty level with established concentration limits that are reviewed and revised periodically as deemed appropriate by management. Industry and counterparty limits, as measured in terms of exposure and economic risk appetite, are subject to stress-based loss constraints. Wrong-way risk is the risk that exposure to a counterparty is positively correlated with the impact of a default by the same counterparty, which could cause exposure to increase at the same time as the counterparty's capacity to meet its obligations is decreasing. The Firm has developed policies and practices that are designed to preserve the independence and integrity of the approval and decision-making process for extending credit so that credit risks are assessed accurately, approved properly, monitored regularly and managed actively at both the transaction and portfolio levels. The policy framework establishes credit approval authorities, concentration limits, risk-rating methodologies, portfolio review parameters and guidelines for management of distressed exposures. In addition, certain models, assumptions and inputs used in evaluating and monitoring credit risk are independently validated by groups that are separate from the LOBS. Consumer credit risk is monitored for delinquency and other trends, including any concentrations at the portfolio level, as certain of these trends can be addressed through changes in underwriting policies and portfolio guidelines. Consumer Risk Management evaluates delinquency and other trends against business expectations, current and forecasted economic conditions, and industry benchmarks. Historical and forecasted economic performance and trends are incorporated into the modeling of estimated consumer credit losses and are part of the monitoring of the credit risk profile of the portfolio. Risk monitoring and management JPMorgan Chase & Co./2022 Form 10-K 106 Stress testing is important in measuring and managing credit risk in the Firm's credit portfolio. The stress testing process assesses the potential impact of alternative economic and business scenarios on estimated credit losses for the Firm. Economic scenarios and the underlying parameters are defined centrally, articulated in terms of macroeconomic factors and applied across the businesses. The stress test results may indicate credit migration, changes in delinquency trends and potential losses in the credit portfolio. In addition to the periodic stress testing processes, management also considers additional stresses outside these scenarios, including industry and country- specific stress scenarios, as necessary. The Firm uses stress testing to inform decisions on setting risk appetite both at a Firm and LOB level, as well as to assess the impact of stress on individual counterparties. Stress testing In addition, potential and unexpected credit losses are reflected in the allocation of credit risk capital and represent the potential volatility of actual losses relative to the established allowances for loan losses and lending- related commitments. The analyses for these losses include stress testing that considers alternative economic scenarios as described below. Based on these factors and the methodology and estimates described in Note 13 and Note 10, the Firm estimates credit losses for its exposures. The allowance for loan losses reflects estimated credit losses related to the consumer and wholesale held-for-investment loan portfolios, the allowance for lending-related commitments reflects estimated credit losses related to the Firm's lending-related commitments and the allowance for investment securities reflects estimated credit losses related to the investment securities portfolio. Refer to Note 13, Note 10 and Critical Accounting Estimates used by the Firm on pages 149-152 for further information. To measure credit risk, the Firm employs several methodologies for estimating the likelihood of obligor or counterparty default. Methodologies for measuring credit risk vary depending on several factors, including type of asset (e.g., consumer versus wholesale), risk measurement parameters (e.g., delinquency status and borrower's credit score versus wholesale risk-rating) and risk management and collection processes (e.g., retail collection center versus centrally managed workout groups). Credit risk measurement is based on the probability of default of an obligor or counterparty, the loss severity given a default event and the exposure at default. Risk identification and measurement • Estimating credit losses and supporting appropriate credit risk-based capital management Managing criticized exposures and delinquent loans, and Setting industry and geographic concentration limits, as appropriate, and establishing underwriting guidelines Assigning and managing credit authorities in connection with the approval of credit exposure Governance and oversight Monitoring, measuring and managing credit risk across all portfolio segments, including transaction and exposure approval • • • • • Credit Risk Management monitors, measures and manages credit risk throughout the Firm and defines credit risk policies and procedures. The Firm's credit risk management governance includes the following activities: Credit risk is the risk associated with the default or change in credit profile of a client, counterparty or customer. The Firm provides credit to a variety of clients and customers, ranging from large corporate and institutional clients to individual consumers and small businesses. In its consumer businesses, the Firm is exposed to credit risk primarily through its home lending, credit card, auto, and business banking businesses. In its wholesale businesses, the Firm is exposed to credit risk through its underwriting, lending, market-making, and hedging activities with and for clients and counterparties, as well as through its operating services activities (such as cash management and clearing activities), and securities financing activities. The Firm is also exposed to credit risk through its investment securities portfolio and cash placed with banks. Credit risk management Credit and investment risk is the risk associated with the default or change in credit profile of a client, counterparty or customer; or loss of principal or a reduction in expected returns on investments, including consumer credit risk, wholesale credit risk, and investment portfolio risk. CREDIT AND INVESTMENT RISK MANAGEMENT Management's discussion and analysis 105 JPMorgan Chase & Co./2022 Form 10-K Reputation risk issues that are deemed to be material are escalated as appropriate. Maintaining a credit risk policy framework issuer 1,475 $ Outlook 2,550 1,400 $ 14 268 525 476 $ 999 $ $ 2021 2022 2021 2022 Maturities/Redemptions Issuance (a) Includes long-term structured notes that are secured. Total long-term secured funding Other long-term secured funding (a) FHLB advances 9 4,694 Management of the Firm's wholesale credit risk exposure is accomplished through a number of means, including: Total long-term unsecured funding - maturities/redemptions $ 18,294 $ 15,543 $ 25,481 25,546 $ 3,011 33,023 (a) Includes certain TLAC-eligible long-term unsecured debt issued by the Parent Company. The Firm can also raise secured long-term funding through securitization of consumer credit card loans and FHLB advances. The following table summarizes the securitization issuance and FHLB advances and their respective maturities or redemptions for the years ended December 31, 2022 and 2021. Long-term secured funding Year ended December 31, (in millions) Credit card securitization 33,088 issuer 741 525 $ Short-term Long-term Short-term issuer Long-term issuer Aa2 Outlook Stable Positive Stable F1+ AA- Fitch Ratings A-2 A- P-1 A1 Moody's Investors Service Standard & Poor's issuer issuer December 31, 2022 Long-term Short-term 1,682 $ 6,302 The Firm's wholesale businesses also securitize loans for client-driven transactions; those client-driven loan securitizations are not considered to be a source of funding for the Firm and are not included in the table above. Refer to Note 14 for a further description of client-driven loan securitizations. JPMorgan Chase & Co./2022 Form 10-K 103 Management's discussion and analysis $ Credit ratings maintains sufficient liquidity to withstand a potential decrease in funding capacity due to ratings downgrades. Additionally, the Firm's funding requirements for VIES and other third-party commitments may be adversely affected by a decline in credit ratings. Refer to liquidity risk and credit-related contingent features in Note 5 for additional information on the impact of a credit ratings downgrade on the funding requirements for VIES, and on derivatives and collateral agreements. The credit ratings of the Parent Company and the Firm's principal bank and non-bank subsidiaries as of December 31, 2022, were as follows: JPMorgan Chase & Co. JPMorgan Chase Bank, N.A. J.P. Morgan Securities LLC J.P. Morgan Securities plc J.P. Morgan SE The cost and availability of financing are influenced by credit ratings. Reductions in these ratings could have an adverse effect on the Firm's access to liquidity sources, increase the cost of funds, trigger additional collateral or funding requirements and decrease the number of investors and counterparties willing to lend to the Firm. The nature and magnitude of the impact of ratings downgrades depends on numerous contractual and behavioral factors, which the Firm believes are incorporated in its liquidity risk and stress testing metrics. The Firm believes that it ⚫ Loan underwriting and credit approval processes Total credit portfolio Credit derivatives and credit-related notes used in credit portfolio management (b) activities In addition to Credit Risk Management, an independent Credit Review function is responsible for: 2021 2022 Firmwide nonaccrual loans to total loans outstanding Total loans Total nonaccrual loans (in millions, except ratios) December 31, The following table provides information on Firmwide nonaccrual loans to total loans. (e) At December 31, 2022, and 2021 nonaccrual loans excluded $119 million and $633 million, respectively, of PPP loans 90 or more days past due and guaranteed by the SBA. (d) At December 31, 2022 and 2021, nonperforming assets excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $302 million and $623 million, respectively. These amounts have been excluded based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. (c) Prior-period amount has been revised to conform with the current presentation. (b) Represents the net notional amount of protection purchased and sold through credit derivatives and credit-related notes used to manage credit exposures. (a) Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM; these are reported within accrued interest and accounts receivable on the Consolidated balance sheets. ΝΑ $ NA (23,014) derivatives held against other cash collateral Liquid securities and - $ $ $ (19,330) $ (20,739) (c) 108 9,110 $ 7,702 $ 764 455 (10,102) 6,720 1,135,647 $ 7,795 1,077,714 1,594 JPMorgan Chase & Co./2022 Form 10-K 110 The Firm's retained consumer portfolio consists primarily of residential real estate loans, credit card loans, scored auto and business banking loans, as well as associated lending- related commitments. The Firm's focus is on serving primarily the prime segment of the consumer credit market. Originated mortgage loans are retained in the residential real estate portfolio, securitized or sold to U.S. government agencies and U.S. government-sponsored enterprises; other types of consumer loans are typically retained on the balance sheet. Refer to Note 12 for further information on the consumer loan portfolio. Refer to Note 28 for further information on lending-related commitments. CONSUMER CREDIT PORTFOLIO Management's discussion and analysis 109 JPMorgan Chase & Co./2022 Form 10-K At December 31, 2022 and 2021, $119 million and $633 million, respectively, of PPP loans 90 or more days past due have been excluded from the Firm's nonaccrual loans as they are guaranteed by the SBA. Refer to Note 12 for additional information. At December 31, 2022 and 2021, the Firm had $490 million and $6.7 billion, respectively, of PPP loans, including $350 million and $5.4 billion, respectively, in consumer, and $140 million and $1.3 billion, respectively, in wholesale. The PPP, implemented by the Small Business Administration ("SBA"), provided the Firm with delegated authority to process and originate PPP loans. When certain criteria are met, PPP loans are subject to forgiveness and the Firm will receive payment of the forgiveness amount from the SBA. The PPP ended for new applications on May 31, 2021. Paycheck Protection Program ("PPP") The Firm provided various forms of assistance to customers and clients impacted by the COVID-19 pandemic, including payment deferrals and covenant modifications. Assistance provided in response to the COVID-19 pandemic could delay the recognition of delinquencies, nonaccrual status, and net charge-offs for those customers and clients who would have otherwise moved into past due or nonaccrual status. Refer to Notes 12 and 13 for further information on the Firm's accounting policies for loan modifications and the allowance for credit losses. Customer and client assistance JPMorgan Chase & Co./2022 Form 10-K 2,865 965,271 0.30 % 0.27 % 0.59 % 0.72 % The following table provides information about the Firm's net charge-offs and recoveries. Year ended December 31, (in millions, except ratios) 1,326,782 1,262,313 $2,582,566 $2,456,753 Net charge-offs Net charge-off rates 2022 2021 $ 2,853 1,044,765 $ Average retained loans Lending-related commitments 235 231 8,688 58,820 42,079 3,970 5,837 $ 6,932 $ 2021 2022 Nonperforming (d)(e) $1,089,598 $1,010,206 2021 2022 Credit exposure Loans held-for-sale Loans at fair value Total loans December 31, (in millions) Loans retained Total credit portfolio Refer to Note 10 for information regarding the credit risk inherent in the Firm's investment securities portfolio; and refer to Note 11 for information regarding credit risk inherent in the securities financing portfolio. Refer to Consumer Credit Portfolio on pages 110-115 and Note 12 for further discussions of the consumer credit environment and consumer loans. Refer to Wholesale Credit Portfolio on pages 116-126 and Note 12 for further discussions of the wholesale credit environment and wholesale loans. Credit risk is the risk associated with the default or change in credit profile of a client, counterparty or customer. In the following tables, total loans include loans retained (i.e., held-for-investment); loans held-for-sale; and certain loans accounted for at fair value. The following tables do not include loans which the Firm accounts for at fair value and classifies as trading assets; refer to Notes 2 and 3 for further information regarding these loans. Refer to Notes 12, 28, and 5 for additional information on the Firm's loans, lending-related commitments and derivative receivables, including the Firm's related accounting policies. • Independently validating or changing the risk grades assigned to exposures in the Firm's wholesale credit portfolio, and assessing the timeliness of risk grade changes initiated by responsible business units; and Evaluating the effectiveness of the credit management processes of the LOBS and Corporate, including the adequacy of credit analyses and risk grading/loss given default ("LGD") rationales, proper monitoring and management of credit exposures, and compliance with applicable grading policies and underwriting guidelines. Refer to Note 12 for further discussion of consumer and wholesale loans. Risk reporting To enable monitoring of credit risk and effective decision- making, aggregate credit exposure, credit quality forecasts, concentration levels and risk profile changes are reported regularly to senior members of Credit Risk Management. Detailed portfolio reporting of industry, clients, counterparties and customers, product and geography are prepared, and the appropriateness of the allowance for credit losses is reviewed by senior management at least on a quarterly basis. Through the risk reporting and governance structure, credit risk trends and limit exceptions are provided regularly to, and discussed with, risk committees, senior management and the Board of Directors. • Loan sales and securitizations • 54 Credit derivatives • • Collateral and other risk-reduction techniques JPMorgan Chase & Co./2022 Form 10-K 107 Management's discussion and analysis CREDIT PORTFOLIO • Master netting agreements, and • Loan syndications and participations 48 815 ΝΑ NA Total assets acquired in loan satisfactions 22 28 ΝΑ ΝΑ 213 203 ΝΑ ΝΑ Real estate owned Other Assets acquired in loan satisfactions 8,111 7,016 1,194,440 1,255,784 1,135,647 1,077,714 6,720 7,795 Derivative receivables 70,880 829 57,081 316 Receivables from customers(a) 49,257 59,645 Total credit-related assets 296 Structured notes $ Subordinated debt 0.52 0.07 0.21 1,564,579 0.34 0.05 0.15 Non-U.S. offices 28,043 26,315 21,805 ΝΑ NA ΝΑ Noninterest-bearing 1,068,857 Interest-bearing 1.10 2.07 Savings (b) 971,788 (c) Time 62,022 Total interest-bearing deposits 1,358,322 Total deposits in U.S. offices 2,049,528 930,866 48,628 1,301,616 1,949,786 739,916 0.28 0.06 0.13 59,053 0.26 Demand Time Total interest-bearing deposits 397,368 342,172 0.73 (0.09) 0.02 $ 2,467,915 $ 2,347,154 $ 1,906,751 0.41 % 0.02 % 0.12 % (a) Includes Negotiable Order of Withdrawal ("NOW") accounts, and certain trust accounts. (b) Includes Money Market Deposit Accounts ("MMDAS"). (c) Prior-period amounts have been revised to conform with the current presentation. Refer to Note 17 for additional information on deposits. JPMorgan Chase & Co./2022 Form 10-K 418,387 0.02 (0.10) 0.78 Total deposits in non-U.S. offices Total deposits 324,740 313,304 267,545 0.57 (0.10) 0.25 % 65,604 52,822 1.85 (0.09) 0.13 390,344 371,053 320,367 57,749 0.06 % 0.92 % 269,888 44 % (in millions) Three months or less U.S. Non-U.S. U.S. Non-U.S. $ 43,513 $ 68,765 $ 29,359 $ 49,342 Over three months but within 6 months 8,670 3,658 6,235 Over six months but 49 % Loans-to-deposits ratio 1,077.7 $ Total uninsured deposits include time deposits. The table below presents an estimate of uninsured U.S. and non-U.S. time deposits, and their remaining maturities. The Firm's estimates of its uninsured U.S. time deposits are based on data that the Firm calculates periodically under applicable FDIC regulations. For purposes of this presentation, all non- U.S. time deposits are deemed to be uninsured. The table below shows the loan and deposit balances, the loans-to-deposits ratios, and deposits as a percentage of total liabilities, as of December 31, 2022 and 2021. As of December 31, (in billions except ratios) Deposits 2022 2021 $ 2,340.2 within 12 months $ December 31, 2022 December 31, 2021 Deposits as a % of total liabilities Loans 69 % 71 % $ 1,135.6 2,462.3 101 7,035 2,850 2,634 $ 691,206 $ 648,170 (c) $ 495,722 ΝΑ ΝΑ ΝΑ Interest-bearing Demand (a) (c) 324,512 322,122 Noninterest-bearing U.S. offices 2020 2021 913 459 2,562 Over 12 months Total $ 60,005 $ 77,907 $ 37,033 $ 54,535 The following table provides a summary of the average balances and average interest rates of JPMorgan Chase's deposits for the years ended December 31, 2022, 2021, and 2020. 787 (Unaudited) Average balances Average interest rates (in millions, except interest rates) 2022 2021 2020 2022 Year ended December 31, - Management's discussion and analysis Sources of funds (excluding deposits) 17,197 $ 17,427 27,404 $ 34,838 264,928 $ 259,289 11,103 3,837 $ 16,890 $ 19,714 $ 31,893 $ 33,027 12,174 4,384 $ 253,068 $ 250,968 (a) Primarily consists of short-term securities loaned or sold under agreements to repurchase. (b) Included in beneficial interests issued by consolidated variable interest entities on the Firm's Consolidated balance sheets. (c) Includes certain TLAC-eligible long-term unsecured debt issued by the Parent Company. (d) Includes long-term structured notes which are secured. (e) Refer to Capital Risk Management on pages 86-96, Consolidated statements of changes in stockholders' equity on page 162, Note 21 and Note 22 for additional information on preferred stock and common stockholders' equity. Short-term funding The Firm's sources of short-term secured funding primarily consist of securities loaned or sold under agreements to repurchase. These instruments are secured predominantly by high-quality securities collateral, including government- issued debt and U.S. GSE and government agency MBS. Securities sold under agreements to repurchase increased at December 31, 2022, compared with December 31, 2021, due to higher secured financing of trading assets in Markets, partially offset by lower secured financing of AFS investment securities in Treasury and CIO. The balances associated with securities loaned or sold under agreements to repurchase fluctuate over time due to investment and financing activities of clients, the Firm's demand for financing, the ongoing management of the mix of the Firm's liabilities, including its secured and unsecured financing (for both the investment securities and market- making portfolios), and other market and portfolio factors. The Firm's sources of short-term unsecured funding primarily consist of issuances of wholesale commercial paper and other borrowed funds. The decrease in period-end commercial paper and the increase in average balances for the year ended December 31, 2022 compared to the respective prior year periods, was due to changes in net issuance levels primarily for short-term liquidity management. 102 $ JPMorgan Chase & Co./2022 Form 10-K Common stockholders' equity(e) Preferred stock (e) $ 277,319 (b) $ 1,999 $ 2,397 $ 1,950 $ 3,156 11,093 11,110 4,105 3,920 $ $ Long-term funding and issuance Long-term funding provides an additional source of stable funding and liquidity for the Firm. The Firm's long-term funding plan is driven primarily by expected client activity, liquidity considerations, and regulatory requirements, including TLAC. Long-term funding objectives include maintaining diversification, maximizing market access and optimizing funding costs. The Firm evaluates various funding markets, tenors and currencies in creating its optimal long-term funding plan. The significant majority of the Firm's long-term unsecured funding is issued by the Parent Company to provide flexibility in support of the funding needs of both bank and non-bank subsidiaries. The Parent Company advances substantially all net funding proceeds to its subsidiary, the IHC. The IHC does not issue debt to external counterparties. The following table summarizes long-term unsecured issuance and maturities or redemptions for the years ended December 31, 2022 and 2021. Refer to Note 20 for additional information on the IHC and long-term debt. 2,752 5,581 35,352 45,081 3,500 2,535 $ 41,387 $ 4,113 49,194 $ 35,577 35,577 $ 32,714 32,714 $ 16,700 $ 10,840 $ 65 $ 65 32,600 $ 39,500 $ - $ - $ Subsidiaries Parent Company Long-term unsecured funding Year ended December 31, (Notional in millions) Issuance Senior notes issued in the U.S. market Senior notes issued in non-U.S. markets Total senior notes $ 277,828 Subordinated debt Total long-term unsecured funding - issuance Maturities/redemptions Senior notes 2022 2021 2022 2021 Structured notes (a) 285,975 280,667 $ $ 1,769 1,567 2,197 Total short-term unsecured funding 22,659 $ 26,876 $ Securities sold under agreements to repurchase (a) $ 198,382 $ 189,806 $ Securities loaned (a) 2,547 2,765 29,968 236,192 5,003 $ 1,684 12,903 12,250 9,999 As of or for the year ended December 31, (in millions) Commercial paper Other borrowed funds Federal funds purchased Average 2022 27,385 $ 2021 15,108 2022 2021 $ 16,151 $ 12,285 8,418 12,557 $ The following table summarizes short-term and long-term funding, excluding deposits, as of December 31, 2022 and 2021, and average balances for the years ended December 31, 2022 and 2021. Refer to the Consolidated Balance Sheets Analysis on pages 55-56 and Note 11 for additional information. $ 6,876 $ 189,047 $ 181,290 20,125 20,877 FHLB advances Structured notes (c) Total long-term unsecured funding Credit card securitization Other long-term secured funding (d) Total long-term secured funding 70,839 73,956 68,656 75,152 294,526 $ 273,793 $ 233,217 $ 227,256 191,488 20,531 21,803 Other borrowed funds 23,052 28,487 25,211 28,138 Obligations of Firm-administered multi-seller conduits (b) 9,236 250,229 6,198 9,283 Total short-term secured funding $ Senior notes $ 188,025 $ Subordinated debt 7,387 2,172 526 155,069 $ 170,608 $ 37 6 3,385 38 3,347 68 75 10,200 8 10,192 62 70 12,851 150 15,929 72 71 14,917 25 14,942 249 74 13,968 10 13,978 65 48 12,701 73 1 $ 76% 586 101 7 74 (14) Automotive 34,573 24,606 16,409 64 75 11,612 66 11,546 89 % 84 % 89,154 77 % December 31, 2021 Loans and Lending-related Commitments Derivative Receivables 170,857 Credit exposure % Drawn (d) $ 89,032 $ 122 $ % Investment- grade 234 15,928 % Drawnd 87 % 119 JPMorgan Chase & Co./2022 Form 10-K (i) Prior-period amounts have been revised to conform with the current presentation. (h) Represents the net notional amounts of protection purchased and sold through credit derivatives and credit-related notes used to manage the credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. The All other category includes purchased credit protection on certain credit indices. (g) Credit exposure includes held-for-sale and fair value option elected lending-related commitments. 7,096 302 Healthcare 62,613 43,839 17,117 1,479 178 Banks & Finance Cos 51,816 27,811 22,994 136 807 9,294 25,981 36,218 Utilities Management's discussion and analysis 31 17,616 20,547 38,668 Oil & Gas 50 961 474 (d) Presented below is additional detail on certain of the Firm's industry exposures. Real Estate exposure was $170.9 billion as of December 31, 2022. Criticized exposure decreased by $1.2 billion from $5.3 billion at December 31, 2021 to $4.0 billion at December 31, 2022, driven by client-specific upgrades and net portfolio activity largely offset by client-specific downgrades. 82% 99,572 $ 17 $ 99,555 $ % Investment- grade Credit exposure Derivative Receivables Loans and Lending-related Commitments 9,446 December 31, 2022 (a) Multifamily exposure is largely in California. Total Real Estate Exposure Lodging Retail (in millions, except ratios) Multifamily(a) Industrial Office Services and Non Income Producing Other Income Producing Properties (b) Retail Real Estate Lodging (in millions, except ratios) Multifamily (a) Industrial Office Services and Non Income Producing Other Income Producing Properties(b) Total Real Estate Exposure(c) 16,643 75 71 5 15 (1) (8,278) Industrials 72,483 39,052 30,500 2,809 122 282 44 (1,258) Technology, Media & Telecommunications 72,286 39,199 15,136 42,133 59,014 Healthcare (12) (i) 61 (900) 58 325 8,595 25,540 49,610 25,689 (1) 1,686 16,665 95,656 related notes (h) Net charge- offs/ (recoveries) Credit derivative hedges and Liquid securities and other cash collateral held against derivative receivables $ 170,857 $ 129,866 $ 36,945 $ 3,609 $ 437 $ 543 $ 19 $ (113) $ Individuals and Individual Entities (b) 130,815 112,006 18,104 Asset Managers (1,157) 49 321 608 7,295 78,925 51,871 120,555 Consumer & Retail 1 1,038 345 360 60,781 59 204 (4) 32,522 JPMorgan Chase & Co./2022 Form 10-K 120 (b) Other Income Producing Properties consists of clients with diversified property types or other property types outside of categories listed in the table above (c) Real Estate exposure is approximately 79% secured; unsecured exposure is approximately 77% investment-grade. (d) Represents drawn exposure as a percentage of credit exposure. 77 % 77 % 95 $ 1,113 $ 33 5 2,922 63 2,859 153,956 $ 69 11,512 24 11,536 63 50 13,018 33,216 498 77 55 9,580 106 9,686 61 13,516 State & Municipal Govt(c) (4) (i) Oil & Gas (810) (503) 9 9 5 42,606 1,138 23,809 29,732 54,684 Banks & Finance Cos (174) (490) (i) State & Municipal Govt (c) 20,698 20,222 (367) 6 11 209 914 7,011 (i) 25,069 Utilities (564) 60 4 128 1,558 33,203 33,847 33,191 529 8 (3,900) Industrials (i) 66,974 36,953 26,957 2,895 169 428 13 (586) (1) Technology, Media & Telecommunications (f) Credit exposure is net of risk participations and excludes the benefit of credit derivatives and credit-related notes used in credit portfolio management activities held against derivative receivables or loans and liquid securities and other cash collateral held against derivative receivables. (e) Excludes cash placed with banks of $556.6 billion and $729.6 billion, at December 31, 2022 and 2021, respectively, which is predominantly placed with various central banks, primarily Federal Reserve Banks. (5) $ 35,049 $ 3,134 $ 3,320 $ (7,064) 142 $ (18,711) (2,503) $ (10,102) 5 Loans held-for-sale and loans at fair value 39,758 59,645 Total(e) $ 1,203,283 (a) The industry rankings presented in the table as of December 31, 2021, are based on the industry rankings of the corresponding exposures at December 31, 2022, not actual rankings of such exposures at December 31, 2021. (b) Individuals and Individual Entities predominantly consists of Global Private Bank clients within AWM and J.P. Morgan Wealth Management within CCB, and includes exposure to personal investment companies and personal and testamentary trusts. (c) In addition to the credit risk exposure to states and municipal governments (both U.S. and non-U.S.) at December 31, 2022 and 2021, noted above, the Firm held: $6.6 billion and $7.1 billion, respectively, of trading assets; $6.8 billion and $15.9 billion, respectively, of AFS securities; and $19.7 billion and $14.0 billion, respectively, of HTM securities, issued by U.S. state and municipal governments. Refer to Note 2 and Note 10 for further information. (d) All other includes: SPEs and Private education and civic organizations, representing approximately 95% and 5%, respectively, at December 31, 2022 and 94% and 6%, respectively, at December 31, 2021. Receivables from customers 242 12,630 81,228 $ 4.636 $ 617 $ 394 $ 6 $ (i) (185) $ Individuals and Individual Entities (b) 141,973 122,606 18,797 99 471 1,450 Asset Managers ། (i) (352) 2 288 68,593 405 53,317 59.622 122,789 Consumer & Retail (1) 32 9,445 368 205 13,580 283,069 Transportation 63 294 8,491 7,848 16,696 Metals & Mining (72) (6,961) 250 11,067 11,317 Central Govt (89) 7 6 518 (3) (463) Insurance 13,926 9,943 3,887 14,635 96 (i) (2,366) Chemicals & Plastics 17,660 11,319 5,817 (25) 6,010 5,983 2,470 (217) Financial Markets Infrastructure 4,377 399 3,987 (47) 390 111,690 97,537 (i) Subtotal $ 1,103,880 $ 782,628 $ All other(d) 29,642 3 2,599 172 22 27 7 (15) (i) 1,578 (4) 21 20 (100) (24) Securities Firms 4,180 (i) accruing loans $ 120,174 $ Real Estate 5,396 181 1 (273) (7,296) Chemicals & Plastics 20,030 12,134 7,103 744 49 10 3 (298) Central Govt 19,095 18,698 (27) (1) 7 5 222 6,863 15,468 8,825 Metals & Mining (677) (4,591) 10 35 362 15,915 (4) 21,045 (513) 126 1 Automotive (c) 33,287 23,908 8,839 416 124 198 ལྕ ཝཿ ཞ â ཀླུ ཞ ༷ 62 39 (1,766) 43 27 (1,055) - (2) (5) (9) | 36 (1) Insurance (607) 21 (414) (6) 57 (994) (262) 15 Transportation Securities Firms Financial Markets Infrastructure 2,698 $ 181 $ (18,143) $ (23,014) 35,427 49,257 $ 1,231,214 118 JPMorgan Chase & Co./2022 Form 10-K Noninvestment-grade Selected metrics Liquid securities As of or for the year ended December 31, 2021 (in millions) Credit exposure (f)(g) Investment- grade Noncriticized derivative receivables notes (h) related cash collateral held against and other 2,714 $ Credit derivative hedges and credit- loans accruing more past due and 30 days or Criticized nonperforming Criticized performing Net charge- offs/ (recoveries) 28,587 $ 304,457 $ $ 1,146,530 $ 810,772 $ 8,066 (339) 2 24 76 1,574 4,235 6,862 15,009 Total(e) Receivables from customers Loans held-for-sale and loans at fair value Subtotal All other(d) 6,497 $ 155,069 3,716 (13) (2,948) (5,435) (5) 4 245 223 115 17,555 123,307 437 4,525 4,962 (2,811) (26) 105,284 Criticized Criticized performing nonperforming 122 Investment- grade 113 JPMorgan Chase & Co./2022 Form 10-K (a) At both December 31, 2022 and 2021, nonaccrual loans included $2.7 billion of TDRS for which the borrowers were less than 90 days past due. Refer to Note 12 for additional information about loans modified in a TDR that are on nonaccrual status. December 31, 2021 13,251 3,938 December 31, 2022 11,579 $ 3,300 Nonaccrual retained loans (a) $ Retained loans (in millions) The following table presents information relating to modified retained residential real estate loans for which concessions have been granted to borrowers experiencing financial difficulty, which include both TDRS and modified PCD loans not accounted for as TDRs. The following table does not include loans with short-term or other insignificant modifications that are not considered concessions and, therefore, are not TDRs. Refer to Note 12 for further information on modifications for the years ended December 31, 2022 and 2021. Modified residential real estate loans Refer to Note 12 for information on the geographic composition and current estimated LTVS of the Firm's residential real estate loans. Average current estimated loan-to-value ("LTV") ratios were relatively flat. At December 31, 2022, $152.7 billion, or 64% of the total retained residential real estate loan portfolio, excluding mortgage loans insured by U.S. government agencies, were concentrated in California, New York, Florida, Texas and Illinois, compared with $145.5 billion, or 65% at December 31, 2021. Geographic composition and current estimated loan-to- value ratio of residential real estate loans 1,447 Total government guaranteed loans December 31, December 31, 2022 2021 $ Management's discussion and analysis 659 $ 136 135 302 623 $ 1,097 $ 689 90 or more days past due Auto and other: The auto and other loan portfolio, including loans at fair value consists of prime-quality scored auto and business banking loans, as well as overdrafts. The portfolio decreased when compared with December 31, 2021 due to paydowns of scored Auto loans and PPP loan forgiveness in Business Banking predominantly offset by originations of scored Auto loans. Net charge-offs for the year ended December 31, 2022 increased compared to the prior year due to higher scored Auto and overdraft charge- offs, as the prior year benefited from government stimulus and payment assistance programs. The scored Auto net charge-off rates were 0.24% and 0.04% for the years ended December 31, 2022 and 2021, respectively. The following table presents information as of 168 Foreclosures and other liquidations 1,716 1,405 Returned to performing status 229 255 Charge-offs 2,018 1,393 Principal payments and other (a) Reductions: 2,956 2,196 6,467 5,350 $ $ December 31, 2022 and 2021, about consumer, excluding credit card, nonperforming assets. Nonperforming assets (a) December 31, (in millions) 2022 2021 Nonaccrual loans Nonperforming assets The following table presents changes in consumer, excluding credit card, nonaccrual loans for the years ended December 31, 2022 and 2021. (in millions) Beginning balance Additions: Year ended December 31, 2022 2021 Nonaccrual loan activity 110 30-89 days past due The following table provides a summary of the Firm's residential mortgage portfolio insured and/or guaranteed by U.S. government agencies, predominantly loans held-for- sale and loans at fair value. The Firm monitors its exposure to certain potential unrecoverable claim payments related to government-insured loans and considers this exposure in estimating the allowance for loan losses. Residential real estate Loans due after one year at variable interest rates (a) Credit card Auto and other Residential real estate $ 496,550 85,288 $ 127,287 $ 66,205 $ $ 217,770 $ 185,175 $ $ 494 $ $ 184,681 $ 22,984 42,727 $ 81,946 3,342 $ 127,282 5 $ 247,921 63,454 Auto and other $ $ 65,711 $ 85,288 $ 127,287 $ 311,375 (a) 33,089 (in millions) Current Total consumer loans 17,266 42,652 At December 31, 2022 and 2021, the carrying value of interest-only residential mortgage loans were $36.3 billion and $30.0 billion, respectively. These loans have an interest-only payment period generally followed by an adjustable-rate or fixed-rate fully amortizing payment period to maturity and are typically originated as higher- balance loans to higher-income borrowers, predominantly in AWM. The interest-only residential mortgage loan portfolio reflected net recoveries for the year ended December 31, 2022. The credit performance of this portfolio is comparable with the performance of the broader prime mortgage portfolio. The carrying value of home equity lines of credit outstanding was $15.7 billion at December 31, 2022. This amount included $5.1 billion of HELOCS that have recast from interest-only to fully amortizing payments or have been modified and $5.0 billion of interest-only balloon HELOCS, which primarily mature after 2030. The Firm manages the risk of HELOCS during their revolving period by closing or reducing the undrawn line to the extent permitted by law when borrowers are exhibiting a material deterioration in their credit risk profile. Loans at fair value decreased from December 31, 2021, as warehouse loan sales in Home Lending outpaced originations due to higher interest rates and loan sales in CIB outpaced loan purchase activity. Nonaccrual loans at fair value decreased from December 31, 2021 driven by net portfolio activity in CIB. Retained loans increased compared to December 31, 2021 reflecting originations, net of paydowns. Retained nonaccrual loans decreased from December 31, 2021 reflecting improved credit performance and loan sales. Net recoveries were lower for the year ended December 31, 2022 compared to the prior year driven by lower prepayments due to higher interest rates, partially offset by lower gross charge-offs. Residential real estate: The residential real estate portfolio, including loans held-for-sale and loans at fair value, predominantly consists of prime mortgage loans and home equity lines of credit. The following discussions provide information concerning individual loan products. Refer to Note 12 for further information about this portfolio, including information about delinquencies, loan modifications and other credit quality indicators. residential real estate loans at fair value and auto and other loans, largely offset by higher retained residential real estate loans. Loans decreased from December 31, 2021 driven by Portfolio analysis Consumer, excluding credit card JPMorgan Chase & Co./2022 Form 10-K 112 (c) Includes overdrafts. (b) Includes loans held-for-sale and loans at fair value. (a) Credit card loans with maturities greater than one year represent TDRs and are at fixed interest rates. There are no credit card loans due after one year at variable interest rates. $ 127,287 85,288 $ 50,589 $ 77,189 2,716 5 494 $ 5,718 $ $ $ 50,093 75 626 $ 66,205 $ 31,357 Total reductions 3,221 4,073 716,838 2,691 2,761 Total assets acquired in loan satisfactions Lending-related commitments Total wholesale credit portfolio Credit derivatives and credit-related notes used in credit portfolio management activities(b) Liquid securities and other cash collateral held against derivatives NA NA 74 101 ΝΑ ΝΑ 455 764 ΝΑ ΝΑ JPMorgan Chase & Co./2022 Form 10-K Credit card ΝΑ NA (10,102) (23,014) 759,234 $ (c) $ 3,220 $3,626 $1,231,214 $1,203,283 471,980 486,445 101 74 $ (18,143) $ (18,711) 114 Total wholesale credit-related assets Assets acquired in loan satisfactions Real estate owned Other 49,257 Geographic and FICO composition of credit card loans At December 31, 2022, $85.4 billion, or 46% of the total retained credit card loan portfolio, was concentrated in California, Texas, New York, Florida and Illinois, compared with $70.5 billion, or 46%, at December 31, 2021. Modifications of credit card loans At December 31, 2022, the Firm had $796 million of credit card loans outstanding that have been modified in TDRS, compared to $1.0 billion at December 31, 2021. These TDRS do not include loans with short-term or other insignificant modifications that are not considered TDRs. Refer to Note 12 for further information about this portfolio, including information about delinquencies, geographic and FICO composition, and modifications. JPMorgan Chase & Co./2022 Form 10-K 115 Management's discussion and analysis WHOLESALE CREDIT PORTFOLIO In its wholesale businesses, the Firm is exposed to credit risk primarily through its underwriting, lending, market- making, and hedging activities with and for clients and counterparties, as well as through various operating services (such as cash management and clearing activities), securities financing activities and cash placed with banks. A portion of the loans originated or acquired by the Firm's wholesale businesses is generally retained on the balance sheet. The Firm distributes a significant percentage of the loans that it originates into the market as part of its syndicated loan business and to manage portfolio concentrations and credit risk. The wholesale portfolio is actively managed, in part by conducting ongoing, in-depth reviews of client credit quality and transaction structure, inclusive of collateral where applicable, and of industry, product and client concentrations. Refer to the industry discussion on pages 118-121 for further information. The Firm's wholesale credit portfolio includes exposure held in CIB, CB, AWM, and Corporate, as well as the risk-rated BWM and auto dealer exposure held in CCB, for which the wholesale methodology is applied when determining the allowance for loan losses. In 2022, wholesale credit continued to perform well with charge-offs remaining low. As of December 31, 2022, retained loans increased by $43.3 billion driven by CIB and CB, including higher revolver utilization, partially offset by a decline in AWM. Lending-related commitments decreased $14.5 billion, driven by net portfolio activity in CIB, including a decrease in held-for-sale positions in the bridge financing portfolio, largely offset by net portfolio activity in AWM and CB. As of December 31, 2022, the investment-grade percentage of the portfolio remained relatively flat at 70%, while criticized exposure decreased by $6.9 billion from $38.2 billion to $31.3 billion. As of December 31, 2022, nonperforming exposure decreased by $406.0 million driven by a decline in lending-related commitments in CIB and loans in AWM as a result of client-specific upgrades, paydowns and cancelled commitments, largely offset by client-specific downgrades in CIB including downgrades to certain Russia and Russia-associated clients in the first quarter of 2022. Refer to Business Developments on page 50 and Country Risk on pages 139-140 for additional information. Refer to Wholesale credit exposure - industry exposures on pages 118-121 for additional information. Wholesale credit portfolio December 31, (in millions) Loans retained Loans held-for-sale Loans at fair value Loans Credit exposure Nonperforming 2022 2021 2022 Receivables from customers (a) 2,445 316 2,395 296 343 406 32,075 32,357 639,097 600,112 70,880 57,081 59,645 Derivative receivables 26 7,401 3,352 $ 1,963 $2,054 $ 603,670 $ 560,354 2021 48 (a) At December 31, 2022 and 2021, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. 15 0.10 % 2021 5,484 4,482 $ $ Total nonperforming assets 134 22 28 157 Total assets acquired in loan satisfactions Other 112 129 Real estate owned Assets acquired in loan satisfactions 5,350 4,325 Total nonaccrual loans 119 (1,025) (1,117) Ending balance $ 4,325 $ 5,350 (in millions, except ratios) (a) Other reductions include loan sales. Nonaccrual loans Residential real estate (b) $ 4,196 $ 5,231 Auto and other(c) 129 Net changes Refer to Note 12 for further information about the consumer credit portfolio, including information about delinquencies, other credit quality indicators, loan modifications and loans that were in the process of active or suspended foreclosure. Purchased credit deteriorated ("PCD") loans The following tables provide credit-related information for PCD loans which are reported in residential real estate. December 31, December 31, 2022 2021 % of 30+ days past due to total retained PCD loans 5.41 % 7.24 % Nonaccrual loans $ 1,200 13,741 $ Year ended December 31, (in millions, except ratios) Net charge-offs/(recoveries) Net charge-off/(recovery) rate $ 2022 (11) $ (0.09)% 1,616 17,380 11,534 $ Total PCD loans Noncriticized Loan delinquency(a) (a) At December 31, 2022 and 2021, nonperforming assets excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $302 million and $623 million, respectively. These amounts have been excluded based upon the government guarantee. (b) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. (c) At December 31, 2022 and 2021, nonaccrual loans excluded $101 million and $506 million, respectively, of PPP loans 90 or more days past due and guaranteed by the SBA. Current $ $ 30-149 days past due 347 331 150 or more days past due 277 664 10,910 $ 12,746 Consistent with the Firm's policy, all credit card loans typically remain on accrual status until charged off. However, the Firm's allowance for loan losses includes the estimated uncollectible portion of accrued and billed interest and fee income. (c) $ 471,980 1,123,516 36,231 327,168 788,811 11,635 144,812 334,705 Loans held-for-sale and loans at fair value (a) 35,427 47,866 471,980 1,123,516 35,427 76 69 70 10 Receivables from customers 49,257 49,257 Total exposure - net of liquid securities and other cash collateral held against derivatives $ 1,208,200 $1,208,200 Credit derivatives and credit-related notes used in (b)(c)(d) credit portfolio management activities through 1 year or less After 1 year Maturity profile (e) Loans retained (in millions, except ratios) 47,866 December 31, 2021 $ (18,143) (3,028) $ (13,530) $ (1,796) $ (18,143) $ (15,115) (2,817) $ $ 83 % 5 years 19,478 23,441 187,932 319,352 Net charge-offs/(recoveries) Total consumer- retained Credit card - retained Total consumer, excluding credit card - retained Auto and other Residential real estate Consumer, excluding credit card (in millions, except ratios) Credit-related notes used in credit portfolio management activities() Total consumer credit portfolio (h) Total credit card exposure (h) Lending-related commitments (f)(h) Total credit card loans Loans retained(g) Credit card Total consumer exposure, excluding credit card Lending-related commitments (f) Subtotal 101,083 84,070 The following tables present consumer credit-related information with respect to the scored credit portfolio held in CCB, AWM, CIB and Corporate. Consumer credit portfolio December 31, 14,880 347,456 616,232 (in millions) Residential real estate (a) Auto and other (b)(c) (d) Total loans - retained Loans held-for-sale Loans at fair value (e) Total consumer, excluding credit card loans Consumer, excluding credit card 2022 After 5 years Investment- grade Credit derivatives and credit-related notes used in credit portfolio management activities(b)(c)(d) $ (7,472) $ (9,750) $ (1,489) $ (18,711) $ (15,012) $ (3,699) $ (18,711) 80 % (a) Loans held-for-sale are primarily related to syndicated loans and loans transferred from the retained portfolio. (b) These derivatives do not qualify for hedge accounting under U.S. GAAP. (c) The notional amounts are presented on a net basis by underlying reference entity and the ratings profile shown is based on the ratings of the reference entity on which protection has been purchased. Predominantly all of the credit derivatives entered into by the Firm where it has purchased protection used in credit portfolio management activities are executed with investment-grade counterparties. In addition, the Firm obtains credit protection against certain loans in the retained loan portfolio through the issuance of credit-related notes. (d) Prior-period amounts have been revised to conform with the current presentation. (e) The maturity profile of retained loans, lending-related commitments and derivative receivables is generally based on remaining contractual maturity. Derivative contracts that are in a receivable position at December 31, 2022, may become payable prior to maturity based on their cash flow profile or changes in market conditions. JPMorgan Chase & Co./2022 Form 10-K 117 Management's discussion and analysis Credit exposure(f)(g) credit- 30 days or more past due and Real Estate (in millions) December 31, 2022 $1,193,181 As of or for the year ended Noninvestment-grade Wholesale credit exposure - industries(a) The table below summarizes by industry the Firm's exposures as of December 31, 2022 and 2021. The industry of risk category is generally based on the client or counterparty's primary business activity. Refer to Note 4 for additional information on industry concentrations. Exposures that are deemed to be criticized align with the U.S. banking regulators' definition of criticized exposures, which consist of the special mention, substandard and doubtful categories. Total criticized exposure, excluding loans held-for-sale and loans at fair value, was $31.3 billion at December 31, 2022 and $38.2 billion at December 31, 2021, representing approximately 2.7% and 3.5% of total wholesale credit exposure, respectively. Criticized exposure decreased driven by net portfolio activity and client-specific upgrades concentrated in Consumer & Retail, Technology, Media & Telecommunications and Real Estate, largely offset by client-specific downgrades. Of the $31.3 billion of criticized exposure at December 31, 2022, approximately half was undrawn and $28.6 billion was performing. The Firm focuses on the management and diversification of its industry exposures, and pays particular attention to industries with actual or potential credit concerns. Wholesale credit exposure - industry exposures Selected metrics Total $1,193,181 Total exposure - net of liquid securities and Ratings profile Noninvestment- grade 150,343 Total $ 560,354 Total % of IG 73 % 57,081 $ 214,064 $ 218,176 $ 128,114 $ 560,354 $ 410,011 $ Derivative receivables Less: Liquid securities and other cash collateral held against derivatives 57,081 (10,102) (10,102) Total derivative receivables, net of collateral Lending-related commitments 13,648 120,929 71 68 68 46,979 486,445 1,093,778 39,758 59,645 15,045 155,329 320,717 31,934 331,116 773,061 other cash collateral held against derivatives 486,445 1,093,778 39,758 59,645 Loans held-for-sale and loans at fair value (a) 46,979 20,517 25,208 173,839 12,814 340,308 571,298 348,641 Subtotal Receivables from customers 2021 Credit exposure 2022 462,744 $ 2,723 $ 1.94 1.47 139,900 163,335 2,712 2,403 2,672 $ $ 0.09 298,814 299,409 (0.12)% 0.37 0.75 77,900 (0.10)% 220,914 4,325 $ 5,350 $ (1,187) $ (2,028) Year ended December 31, Average loans - retained 2022 2021 438,714 Net charge-off/(recovery) rate (m) 2021 $ (226) $ 495 269 (275) $ 286 11 233,454 $ 65,955 2022 884,830 1,351,352 $ 1,253,470 $ 0.58 % (a) Includes scored mortgage and home equity loans held in CCB and AWM, and scored mortgage loans held in Corporate. (b) At December 31, 2022 and 2021, excluded operating lease assets of $12.0 billion and $17.1 billion, respectively. These operating lease assets are included in other assets on the Firm's Consolidated balance sheets. Refer to Note 18 for further information. Total After 15 years 5-15 years 1-5 years Within 1 year (b) Loans due after one year at fixed interest rates Total consumer loans Total credit card loans card loans Total consumer, excluding credit Auto and other Residential real estate Consumer, excluding credit card (in millions) December 31, 2022 The table below sets forth loan maturities by scheduled repayments, by class of loan and the distribution between fixed and floating interest rates based on the stated terms of the loan agreements. Effective December 31, 2022, the Firm revised its methodology from contractual maturities to scheduled repayments. The Firm estimated the principal repayment amounts for both the residential real estate and auto and other loan classes by calculating the weighted-average loan balance and interest rates for loan pools based on remaining loan term. Maturities and sensitivity to changes in interest rates (c) Includes scored auto and business banking loans and overdrafts. (d) At December 31, 2022 and 2021, included $350 million and $5.4 billion of loans, respectively, in Business Banking under the PPP. The Firm does not expect to realize material credit losses on PPP loans because the loans are guaranteed by the SBA. Refer to Credit Portfolio on pages 108-109 for a further discussion of the PPP. (e) Includes scored mortgage loans held in CCB and CIB. (f) Credit card, home equity and certain business banking lending-related commitments represent the total available lines of credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit would be used at the same time. For credit card commitments, and if certain conditions are met, home equity commitments and certain business banking commitments, the Firm can reduce or cancel these lines of credit by providing the borrower notice or, in some cases as permitted by law, without notice. Refer to Note 28 for further information. (g) Includes billed interest and fees. (h) Also includes commercial card lending-related commitments primarily in CB and CIB. 0.62 % (i) Represents the notional amount of protection obtained through the issuance of credit-related notes that reference certain pools of residential real estate and auto loans in the retained consumer portfolio. (k) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. (I) At December 31, 2022 and 2021, nonaccrual loans excluded $101 million and $506 million, respectively, of PPP loans 90 or more days past due and guaranteed by the SBA. (m) Average consumer loans held-for-sale and loans at fair value were $17.4 billion and $29.1 billion for the years ended December 31, 2022 and 2021, respectively. These amounts were excluded when calculating net charge-off/(recovery) rates. JPMorgan Chase & Co./2022 Form 10-K 111 Management's discussion and analysis At December 31, 2022 and 2021, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $302 million and $623 million, respectively. These amounts have been excluded from nonaccrual loans based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status, as permitted by regulatory guidance. $ 1,006,459 730,534 Total derivative receivables, net of collateral Lending-related commitments 13,508 NA 154,296 185,175 368,640 344,893 45,334 33,518 472 5,350 4,325 323,306 311,375 423 26,463 10,004 28 2021 2022 Nonaccrual loans (i)(k) (I) 2021 $ 237,561 $ 63,192 300,753 (23,014) 224,795 70,761 295,556 3,745 $ 129 4,759 3,874 119 4,878 618 1,287 $ (23,014) $ 204,761 $ 253,896 $ 145,013 $ 603,670 70,880 Loans retained (in millions, except ratios) December 31, 2022 The following tables present the maturity and internal risk ratings profiles of the wholesale credit portfolio as of December 31, 2022 and 2021. The Firm generally considers internal ratings with qualitative characteristics equivalent to BBB-/Baa3 or higher as investment grade, and takes into consideration collateral and structural support when determining the internal risk rating for each credit facility. Refer to Note 12 for further information on internal risk ratings. Wholesale credit exposure - maturity and ratings profile JPMorgan Chase & Co./2022 Form 10-K Derivative receivables 116 (b) Represents the net notional amount of protection purchased and sold through credit derivatives and credit-related notes used to manage both performing and nonperforming wholesale credit exposures; these derivatives do not qualify for hedge accounting under U.S. GAAP. Refer to Credit derivatives on page 126 and Note 5 for additional information. (a) Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM; these are reported within accrued interest and accounts receivable on the Consolidated balance sheets. NA 185,175 154,296 821,284 (c) Prior-period amounts have been revised to conform with the current presentation. 15,709 Less: Liquid securities and other cash collateral held against derivatives 1 year or less $ $ 425,412 Investment- grade Total 70,880 70% Maturity profile (e) $ 603,670 Total % of IG Total Noninvestment- grade Ratings profile After 5 years After 1 year through 5 years 178,258 Total credit card loans increased from December 31, 2021 driven by growth in balances on higher consumer spending and net new originations. The December 31, 2022 30+ and 90+ day delinquency rates of 1.45% and 0.68%, respectively, increased compared to the December 31, 2021 30+ and 90+ day delinquency rates of 1.04% and 0.50%, but remain below pre-pandemic levels. Net charge- offs decreased for the year ended December 31, 2022 compared to the prior year. Delinquency and net charge-off rates continue to benefit from the ongoing financial strength of U.S. consumers. However, median deposit balances declined in the second half of 2022, impacted by the growth in consumer spending. ΝΑ 36 ⚫ the allowance for lending-related commitments, which is reflected in accounts payable and other liabilities on the Consolidated balance sheets, and • the allowance for credit losses on investment securities, which is reflected in investment securities on the Consolidated balance sheets. Discussion of changes in the allowance The allowance for credit losses as of December 31, 2022 was $22.2 billion, reflecting a net addition of $3.5 billion from December 31, 2021, consisting of: • • $2.3 billion in wholesale, driven by deterioration in the Firm's macroeconomic outlook and loan growth, predominantly in CB and CIB, and ⚫ the allowance for loan losses, which covers the Firm's retained loan portfolios (scored and risk-rated) and is presented separately on the Consolidated balance sheets, $1.2 billion in consumer, predominantly driven by Card Services, reflecting higher outstanding balances and deterioration in the Firm's macroeconomic outlook, partially offset by a reduction in the allowance related to a decrease in uncertainty associated with borrower behavior as the effects of the pandemic gradually recede. Deterioration in the Firm's macroeconomic outlook included both updates to the central scenario in the fourth quarter of 2022, which now reflects a mild recession, as well as the impact of the increased weight placed on the adverse scenarios beginning in the first quarter of 2022 due to the effects associated with higher inflation, changes in monetary policy, and geopolitical risks, including the war in Ukraine. The Firm's central case assumptions reflected U.S. unemployment rates and U.S. real GDP as follows: Assumptions at December 31, 2022 2Q23 4Q23 2Q24 (a) 3.8 % 4.3 % The Firm's allowance for credit losses is estimated using a weighted average of five internally developed macroeconomic scenarios. The adverse scenarios incorporate more punitive macroeconomic factors than the central case assumptions provided in the table below, resulting in a weighted average U.S. unemployment rate peaking at 5.6% in the second quarter of 2024, and a 1.2% lower U.S. real GDP exiting the second quarter of 2024. 5.0 % The Firm's allowance for credit losses represents management's estimate of expected credit losses over the remaining expected life of the Firm's financial assets measured at amortized cost and certain off-balance sheet lending-related commitments. The Firm's allowance for credit losses comprises: JPMorgan Chase & Co./2022 Form 10-K Credit derivatives and credit-related notes used in credit portfolio management activities Notional amount of protection purchased and sold (a) 2021 December 31, (in millions) 2022 Credit derivatives and credit-related notes used to manage: Loans and lending-related commitments Derivative receivables ALLOWANCE FOR CREDIT LOSSES $ Credit derivatives and credit-related notes used in credit portfolio management activities $ 18,143 $ 18,711 (a) Amounts are presented net, considering the Firm's net protection purchased or sold with respect to each underlying reference entity or index. (b) Prior-period amount has been revised to conform with the current presentation The credit derivatives used in credit portfolio management activities do not qualify for hedge accounting under U.S. GAAP; these derivatives are reported at fair value, with gains and losses recognized in principal transactions revenue. In contrast, the loans and lending-related commitments being risk-managed are accounted for on an accrual basis. This asymmetry in accounting treatment, between loans and lending-related commitments and the credit derivatives used in credit portfolio management activities, causes earnings volatility that is not representative, in the Firm's view, of the true changes in value of the Firm's overall credit exposure. The effectiveness of credit default swaps ("CDS") as a hedge against the Firm's exposures may vary depending on a number of factors, including the named reference entity (i.e., the Firm may experience losses on specific exposures that are different than the named reference entities in the purchased CDS); the contractual terms of the CDS (which may have a defined credit event that does not align with an actual loss realized by the Firm); and the maturity of the Firm's CDS protection (which in some cases may be shorter than the Firm's exposures). However, the Firm generally seeks to purchase credit protection with a maturity date that is the same or similar to the maturity date of the exposure for which the protection was purchased, and remaining differences in maturity are actively monitored and managed by the Firm. Refer to Credit derivatives in Note 5 for further information on credit derivatives and derivatives used in credit portfolio management activities. 126 6,422 $ 4,138 11,721 14,573 (b) The Firm also uses credit derivatives as an end-user to manage other exposures, including credit risk arising from certain securities held in the Firm's market-making businesses. These credit derivatives are not included in credit portfolio management activities. 1.5 % - % 2021 Consumer, excluding credit card Credit card Wholesale Total Consumer, excluding credit card Credit card Wholesale 2022 Total Beginning balance at January 1, $ Gross charge-offs 1,765 812 $ 10,250 3,192 $ 4,371 322 $ Allowance for loan losses 0.4 % (in millions, except ratios) Allowance for credit losses and related information U.S. unemployment rate YoY growth in U.S. real GDP(b) Assumptions at December 31, 2021 2Q22 4Q22 2Q23 (a) 4.2 % 4.0 % Year ended December 31, 3.9 % 2.8 % 2.1 % U.S. unemployment rate YoY growth in U.S. real GDP (b) (a) Reflects quarterly average of forecasted U.S. unemployment rate. (b) The year over year growth in U.S. real GDP in the forecast horizon of the central scenario is calculated as the percentage change in U.S. real GDP levels from the prior year. Subsequent changes to this forecast and related estimates will be reflected in the provision for credit losses in future periods. Refer to Critical Accounting Estimates Used by the Firm on pages 149-152 for further information on the allowance for credit losses and related management judgments. Refer to Consumer Credit Portfolio on pages 110-115, Wholesale Credit Portfolio on pages 116-126 for additional information on the consumer and wholesale credit portfolios. JPMorgan Chase & Co./2022 Form 10-K 127 Management's discussion and analysis 3.1 % Included in the Firm's end-user activities are credit derivatives used to mitigate the credit risk associated with traditional lending activities (loans and lending-related commitments) and derivatives counterparty exposure in the Firm's wholesale businesses (collectively, “credit portfolio management activities”). Information on credit portfolio management activities is provided in the table below. Credit portfolio management activities The Firm uses credit derivatives for two primary purposes: first, in its capacity as a market-maker, and second, as an end-user to manage the Firm's own credit risk associated with various exposures. (1,544) $ 46,605 $ 45,435 124 JPMorgan Chase & Co./2022 Form 10-K Ratings profile of derivative receivables December 31, (1,261) (in millions, except ratios) Noninvestment-grade Total $ 2022 Exposure net of collateral 35,097 11,508 46,605 Investment-grade % of exposure net of collateral 47,866 $ 46,979 (10,102) The Firm uses lending-related financial instruments, such as commitments (including revolving credit facilities) and guarantees, to address the financing needs of its clients. The contractual amounts of these financial instruments represent the maximum possible credit risk should the clients draw down on these commitments or when the Firm fulfills its obligations under these guarantees, and the clients subsequently fail to perform according to the terms of these contracts. Most of these commitments and guarantees have historically been refinanced, extended, cancelled, or expired without being drawn upon or a default occurring. As a result, the Firm does not believe that the total contractual amount of these wholesale lending-related commitments is representative of the Firm's expected future credit exposure or funding requirements. Refer to Note 28 for further information on wholesale lending- related commitments. Receivables from customers Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM that are collateralized by assets maintained in the clients' brokerage accounts (e.g., cash on deposit, and liquid and readily marketable debt or equity securities). Because of this collateralization, no allowance for credit losses is generally held against these receivables. To manage its credit risk, the Firm establishes margin requirements and monitors the required margin levels on an ongoing basis, and requires clients to deposit additional cash or other collateral, or to reduce positions, when appropriate. These receivables are reported within accrued interest and accounts receivable on the Firm's Consolidated balance sheets. Derivative contracts Derivatives enable clients and counterparties to manage risk, including credit risk and risks arising from fluctuations in interest rates, foreign exchange and equities and commodities prices. The Firm makes markets in derivatives in order to meet these needs and uses derivatives to manage certain risks associated with net open risk positions from its market-making activities, including the counterparty credit risk arising from derivative receivables. The Firm also uses derivative instruments to manage its own credit risk and other market risk exposure. The nature of the counterparty and the settlement mechanism of the derivative affect the credit risk to which the Firm is exposed. For OTC derivatives, the Firm is exposed to the credit risk of the derivative counterparty. For exchange-traded derivatives ("ETD"), such as futures and options, and cleared over-the-counter ("OTC-cleared") derivatives, the Firm can also be exposed to the credit risk of the relevant CCP. Where possible, the Firm seeks to mitigate its credit risk exposures arising from derivative contracts through the use of legally enforceable master netting arrangements and collateral agreements. The percentage of the Firm's OTC derivative transactions subject to collateral agreements - excluding foreign exchange spot trades, which are not typically covered by collateral agreements due to their short maturity and centrally cleared trades that are settled daily was approximately 87% and 88% at December 31, 2022 and 2021, respectively. Refer to Note 5 for additional information on the Firm's use of collateral agreements and further discussion of derivative contracts, counterparties and settlement types. The fair value of derivative receivables reported on the Consolidated balance sheets were $70.9 billion and $57.1 billion at December 31, 2022 and 2021, respectively. The increase was primarily driven by higher foreign exchange as a result of market movements. Derivative receivables represent the fair value of the derivative contracts after giving effect to legally enforceable master netting agreements and the related cash collateral held by the Firm. In addition, the Firm held liquid securities and other cash collateral that may be used as security when the fair value of the client's exposure is in the Firm's favor. For these purposes, the definition of liquid securities is consistent with the definition of high quality liquid assets as defined in the LCR rule. $ In management's view, the appropriate measure of current credit risk should also take into consideration other collateral, which generally represents securities that do not qualify as high quality liquid assets under the LCR rule. The benefits of these additional collateral amounts for each counterparty are subject to a legally enforceable master netting agreement and limited to the net amount of the derivative receivables for each counterparty. The following tables summarize the net derivative receivables and the internal ratings profile for the periods presented. Derivative receivables December 31, (in millions) Total, net of cash collateral Liquid securities and other cash collateral held against derivative receivables Total, net of liquid securities and other cash collateral Other collateral held against derivative receivables Total, net of collateral 2022 $ 2021 70,880 $ 57,081 (23,014) The Firm also holds additional collateral (primarily cash, G7 government securities, other liquid government agency and guaranteed securities, and corporate debt and equity securities) delivered by clients at the initiation of transactions, as well as collateral related to contracts that have a non-daily call frequency and collateral that the Firm has agreed to return but has not yet settled as of the reporting date. Although this collateral does not reduce the balances and is not included in the tables below, it is available as security against potential exposure that could arise should the fair value of the client's derivative contracts move in the Firm's favor. Refer to Note 5 for additional information on the Firm's use of collateral agreements. 2021 Exposure net of collateral 60 40 20 0 1 2 5 year years 80 years DRE Peak 10 years JPMorgan Chase & Co./2022 Form 10-K 125 Management's discussion and analysis Credit derivatives AVG 100 120 140 % of exposure net of collateral 75 % $ 30,278 67 % 25 15,157 33 100 % $ 45,435 100 % While useful as a current view of credit exposure, the net fair value of the derivative receivables does not capture the potential future variability of that credit exposure. To capture the potential future variability of credit exposure, the Firm calculates, on a client-by-client basis, three measures of potential derivatives-related credit loss: Peak, Derivative Risk Equivalent ("DRE"), and Average exposure ("AVG"). These measures all incorporate netting and collateral benefits, where applicable. Peak represents a conservative measure of potential derivative exposure, including the benefit of collateral, to a counterparty calculated in a manner that is broadly equivalent to a 97.5% confidence level over the life of the transaction. Peak is the primary measure used by the Firm for setting credit limits for derivative contracts, senior management reporting and derivatives exposure management. DRE exposure is a measure that expresses the risk of derivative exposure, including the benefit of collateral, on a basis intended to be equivalent to the risk of loan exposures. DRE is a less extreme measure of potential credit loss than Peak and is used as an input for aggregating derivative credit risk exposures with loans and other credit risk. Finally, AVG is a measure of the expected fair value of the Firm's derivative exposure, including the benefit of collateral, at future time periods. AVG over the total life of the derivative contract is used as the primary metric for pricing purposes and is used to calculate credit risk capital and CVA, as further described below. The fair value of the Firm's derivative receivables incorporates CVA to reflect the credit quality of counterparties. CVA is based on the Firm's AVG to a counterparty and the counterparty's credit spread in the credit derivatives market. The Firm believes that active risk management is essential to controlling the dynamic credit risk in the derivatives portfolio. In addition, the Firm's risk management process for derivatives exposures takes into consideration the potential impact of wrong-way risk, which is broadly defined as the risk that exposure to a counterparty is positively correlated with the impact of a default by the same counterparty, which could cause exposure to increase at the same time as the counterparty's capacity to meet its obligations is decreasing. Many factors may influence the nature and magnitude of these correlations over time. To the extent that these correlations are identified, the Firm may adjust the CVA associated with a particular counterparty's AVG. The Firm risk manages exposure to changes in CVA by entering into credit derivative contracts, as well as interest rate, foreign exchange, equity and commodity derivative contracts. The below graph shows exposure profiles to the Firm's current derivatives portfolio over the next 10 years as calculated by the Peak, DRE and AVG metrics. The three measures generally show that exposure will decline after the first year, if no new trades are added to the portfolio. Exposure profile of derivatives measures December 31, 2022 (in billions) Gross recoveries collected NM (543) (141) Asset-specific $ $ $ 90 $ Portfolio-based 76 Impairment methodology 2,216 $ 113 Total allowance for lending-related commitments $ 76 $ - $ 2,306 $ 90 2,292 Total allowance for investment securities 16,475 16,386 $ 4,371 2,664 10,977 Total allowance for loan losses $ 2,040 $ 11,200 $ 467 6,019 6,486 $ $ $ 66 19,660 19,726 $ 2,430 1,765 (665) $ 313 9,937 $ 10,250 $ 263 4,108 $ (89) $ Portfolio-based ΝΑ NA $ $560,354 $1,010,206 526,557 965,271 Credit ratios Allowance for loan losses to retained loans 0.68 % 6.05 % 1.07 % 1.81 % $295,556 $154,296 298,814 139,900 0.60 % 0.78 % 1.62 % Allowance for loan losses to retained nonaccrual loans (c) 53 NM 330 338 6.64 % NA $1,089,598 1,044,765 $ 185,175 163,335 2,382 96 $ 113 $ ΝΑ $ 167 $ 1,981 167 2,094 $ 2,148 $ NA $ 2,261 42 Total allowance for credit losses (b) $603,670 582,021 $ 2,116 $ 8,792 $ 22,204 $ 1,878 $ 10,250 $ 6,519 $ 18,689 Memo: Retained loans, end of period Retained loans, average $ 300,753 299,409 $ 11,200 $ 223 $ Provision for loan losses 543 3,353 2,293 6,189 (1,858) (4,838) Other 142 1 4 (2) (2,375) (4) 2,865 (9,071) (6) Ending balance at December 31, $ 2,040 $ 11,200 3 $ 6,486 2,712 2,853 16,386 4,326 (1,473) $ 3,636 $ 17,800 $ 6,892 $ 28,328 630 3,651 11 283 (619) (939) (141) (1,699) Net charge-offs 269 2,403 181 4,564 $ 19,726 $ 1 1 ... $ 2,222 $ 2,409 (74) (149) 1 Ending balance at December 31, $ 76 $ $ 2,306 1 $ $ 113 $ $ 2,148 $ 2,261 Impairment methodology Asset-specific (a) $ (624) 2,382 Other $ 187 (75) 1,765 $ 10,250 $ 4,371 $ 16,386 Allowance for lending-related commitments Beginning balance at January 1, $ 113 $ $ 2,148 $ 2,261 $ Provision for lending-related commitments (37) 157 120 (789) JPMorgan Chase & Co./2022 Form 10-K 2,169 Lending-related commitments $ 34,200 50 % 33 % Food and Beverage Business and Consumer Services 31,706 736 32,442 59 309 39 384 31,640 50 40 Consumer Hard Goods 13,879 172 14,051 51 39 31,256 Leisure (b) $ $ 36 146 0.27 0.03 1.47 330 NM 53 0.09 Net charge-off rates nonaccrual loans excluding credit card Allowance for loan losses to retained 33,891 236 Consumer & Retail Consumer & Retail exposure was $120.6 billion as of December 31, 2022. Criticized exposure decreased by $1.9 billion from $9.9 billion at December 31, 2021 to $7.9 billion at December 31, 2022, driven by net portfolio activity and client-specific upgrades largely offset by client-specific downgrades. December 31, 2022 Loans and Lending-related (in millions, except ratios) Retail (a) Commitments Derivative Receivables Credit exposure % Investment- grade % Drawn (d) 213 8,173 49 8,222 31 % 30,434 957 31,391 59 33 Business and Consumer Services 32,159 347 32,506 % Drawn 46 Consumer Hard Goods Leisure (b) 17,035 111 17,146 46 30 Total Consumer & Retail $ 7,620 120,120 33 (d) % Investment- grade 50 % 34,024 21 45 Total Consumer & Retail (c) $ 118,905 $ 1,650 $ 120,555 50 % 38 % December 31, 2021 (in millions, except ratios) Retail (a) Food and Beverage Loans and Lending-related Commitments Derivative Receivables Credit exposure 32,872 $ 1,152 130 NM 102 213 1.94 Investment securities risks are governed by the Firm's Risk Appetite framework, and reviewed at the CTC Risk Committee with regular updates provided to the Board Risk Committee. Governance and oversight Investment securities risk includes the exposure associated with a default in the payment of principal and interest. This risk is mitigated given that the investment securities portfolio held by Treasury and CIO predominantly consists of high-quality securities. At December 31, 2022, the Treasury and CIO investment securities portfolio, net of the allowance for credit losses, was $629.3 billion, and the average credit rating of the securities comprising the portfolio was AA+ (based upon external ratings where available, and where not available, based primarily upon internal risk ratings). Refer to Corporate segment results on pages 79-80 and Note 10 for further information on the investment securities portfolio and internal risk ratings. Refer to Liquidity Risk Management on pages 97-104 for further information on related liquidity risk. Refer to Market Risk Management on pages 131-138 for further information on the market risk inherent in the portfolio. Investment securities risk Investment portfolio risk is the risk associated with the loss of principal or a reduction in expected returns on investments arising from the investment securities portfolio or from principal investments. The investment securities portfolio is predominantly held by Treasury and CIO in connection with the Firm's balance sheet and asset-liability management objectives. Principal investments are predominantly privately-held financial instruments and are managed in the LOBS and Corporate. Investments are typically intended to be held over extended periods and, accordingly, the Firm has no expectation for short-term realized gains with respect to these investments. INVESTMENT PORTFOLIO RISK MANAGEMENT Management's discussion and analysis 129 JPMorgan Chase & Co./2022 Form 10-K 100 % The Firm's independent control functions are responsible for reviewing the appropriateness of the carrying value of investment securities in accordance with relevant policies. Approved levels for investment securities are established for each risk category, including capital and credit risks. 16,386 19,726 $ 55 4,371 55 6,486 29 995 28 1,197 100 % $ 14 Principal investment risk Principal investments are typically privately-held financial instruments representing ownership interests or other forms of junior capital. In general, principal investments include tax-oriented investments and investments made to enhance or accelerate the Firm's business strategies and exclude those that are consolidated on the Firm's balance sheets. These investments are made by dedicated investing businesses or as part of a broader business strategy. The Firm's principal investments are managed by the LOBS and Corporate and are reflected within their respective financial results. The Firm's investments will continue to evolve in line with its strategies, including the Firm's commitment to support underserved communities and minority-owned businesses. (in billions) The Firm's independent control functions are responsible for reviewing the appropriateness of the carrying value of investments in accordance with relevant policies. As part of the risk governance structure, approved levels for investments are established and monitored for each relevant business or segment in order to manage the overall size of the portfolios. The Firm also conducts stress testing on these portfolios using specific scenarios that estimate losses based on significant market moves and/or other risk events. The Firm's approach to managing principal risk is consistent with the Firm's risk governance structure. The Firm has established a Firmwide risk policy framework for all principal investing activities that includes approval by executives who are independent from the investing businesses, as appropriate. Governance and oversight (a) Includes the Firm's 40% ownership in C6 Bank and 49% ownership in Viva Wallet. 30.5 7.3 $ 37.0 10.8 (a) The table below presents the aggregate carrying values of the principal investment portfolios as of December 31, 2022 and 2021. $ Private equity, various debt and equity instruments, and real assets 23.2 $ 26.2 $ primarily in alternative energy and affordable housing Tax-oriented investments, 2021 December 31, December 31, 2022 Total carrying value 1,881 15 3,507 $ 2021 2022 Total Total wholesale Other Commercial and industrial Secured by real estate Total consumer Credit card Allowance for loan losses 1,070 Consumer, excluding credit card Residential real estate (in millions, except ratios) December 31, The table below presents a breakdown of the allowance for loan losses by loan class. Refer to Note 12 for further information on loan classes. Allocation of allowance for loan losses JPMorgan Chase & Co./2022 Form 10-K 128 (a) Includes collateral dependent loans, including those considered TDRs and those for which foreclosure is deemed probable, modified PCD loans, and non- collateral dependent loans that have been modified or are reasonably expected to be modified in a TDR. Also includes risk-rated loans that have been placed on nonaccrual status for the wholesale portfolio segment. The asset-specific credit card allowance for loan losses modified or reasonably expected to be modified in a TDR is calculated based on the loans' original contractual interest rates and does not consider any incremental penalty rates. (b) At December 31, 2022, excludes an allowance for credit losses associated with certain accounts receivable in CIB of $21 million. (c) The Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. 0.30 0.03 Auto and other Percent of retained loans to total retained loans 22 % Allowance for loan losses Percent of retained loans to total retained loans 12 1,495 12 1,782 45 12,015 45 13,240 15 10,250 17 11,200 29 1,765 28 2,040 7 948 6 970 22 % 817 $ 89 7,722 $ 34 After 5 years through 15 years After 15 years Total $ 280,945 $ 41,234 8,493 32,291 $ 82,018 $ 41,277 193 4,014 $ 45,484 $ 134,846 178,917 325,334 $639,097 $ 6,087 17 Wholesale loans: Commercial and industrial Other Total wholesale loans Loans due after one year at fixed interest rates Secured by real estate Commercial and industrial Other Loans due after one year at variable interest rates Secured by real estate Commercial and industrial Secured by real estate Other 1 year or less (a) The table below sets forth wholesale loan maturities and the distribution between fixed and floating interest rates based on the stated terms of the loan agreements by loan class. Effective December 31, 2022, the Firm revised its methodology from contractual maturities to scheduled repayments. Refer to Note 12 for further information on loan classes. 1,329 2,676 Gross charge-offs 213 268 Returned to performing status 594 1,106 Sales 33 December 31, 2022 (in millions, except ratios) 520 4,570 Net changes (50) (1,661) Ending balance $ 2,395 $ 2,445 122 JPMorgan Chase & Co./2022 Form 10-K Maturities and sensitivity to changes in interest rates Total reductions Paydowns and other 9,275 54,408 166,967 $ 43,060 115,823 122,062 118,417 - % 0.01 % $ 145 160,611 0.09 % 2021 $ 105 138,015 2022 2021 $ 30 $ 24 298,506 270,125 0.08 % 122,904 0.01 % 2022 Total 2021 $ 181 $ 142 582,021 526,557 0.03 % 0.03 % JPMorgan Chase & Co./2022 Form 10-K 123 Management's discussion and analysis 0.01 % $ 230,650 6 $ 13 2022 Total wholesale loans (a) Includes loans held-for-sale, demand loans and overdrafts. 5,432 23,303 $ 36,972 110,391 98,760 $ 280,945 $ 6,387 1,107 14,792 $ 34,847 7,387 17,498 $ 82,018 $ 724 4 2,786 $ $ 40,553 189 1,228 The following table presents net charge-offs/recoveries, average retained loans and net charge-off/recovery rate by loan class for the year ended December 31, 2022 and 2021. (in millions, except ratios) Net charge-offs/(recoveries) Average retained loans Net charge-off/(recovery) rate Secured by real estate Year ended December 31, Commercial and industrial Other 2022 2021 $ 45,484 Reductions: After 1 year through 5 years 2,909 22,395 16,273 38,668 % Investment- grade 50 % (၁) % Drawn 25 % 57 25 53 % Additions December 31, 2021 Loans and Lending-related $ (in millions, except ratios) Derivative Receivables Credit exposure Exploration & Production ("E&P") and Oil field Services $ 17,631 $ (a) Other Oil & Gas 18,941 5,452 582 $ Commitments $ 4,666 455 5,121 $ $ 2,669 $ 122,789 49 % 32 % (a) Retail consists of Home Improvement & Specialty Retailers, Restaurants, Supermarkets, Discount & Drug Stores, Specialty Apparel and Department Stores. (b) Leisure consists of Gaming, Arts & Culture, Travel Services and Sports & Recreation. As of December 31, 2022, approximately 90% of the noninvestment- grade Leisure portfolio is secured. (c) Consumer & Retail exposure is approximately 58% secured; unsecured exposure is approximately 80% investment-grade. (d) Represents drawn exposure as a percent of credit exposure. Oil & Gas Oil & Gas exposure was $38.7 billion as of December 31, 2022. Criticized exposure decreased by $1.2 billion from $1.7 billion at December 31, 2021 to $505 million at December 31, 2022, driven by net portfolio activity and client-specific upgrades partially offset by client-specific downgrades. December 31, 2022 Loans and Lending-related (in millions, except ratios) Commitments Derivative Receivables Credit exposure Exploration & Production ("E&P") and Oil field Services $ 17,729 $ Other Oil & Gas (a) 15,818 Total Oil & Gas (b) $ 33,547 23,083 19,523 % Investment- grade 39 % 25 % 181 Management's discussion and analysis Loans In its wholesale businesses, the Firm provides loans to a variety of clients, ranging from large corporate and institutional clients to high-net-worth individuals. Refer to Note 12 for a further discussion on loans, including information about delinquencies, loan modifications and other credit quality indicators. The following table presents the change in the nonaccrual loan portfolio for the years ended December 31, 2022 and 2021. Since December 31, 2021, nonaccrual loan exposure decreased by $50 million driven by Individuals and Individual Entities and Transportation due to client-specific upgrades and net portfolio activity, largely offset by Consumer & Retail due to client-specific downgrades. Wholesale nonaccrual loan activity The following table presents net charge-offs/recoveries, which are defined as gross charge-offs less recoveries, for the years ended December 31, 2022 and 2021. The amounts in the table below do not include gains or losses from sales of nonaccrual loans recognized in noninterest revenue. Wholesale net charge-offs/(recoveries) Year ended December 31, (in millions, except ratios) Loans Average loans retained Gross charge-offs Gross recoveries collected Net charge-offs/(recoveries) 2022 121 2021 $ 526,557 322 283 (141) (141) Net charge-off/(recovery) rate 0.03 % 142 0.03 % 2022 2021 $ 2,445 $ 4,106 2,119 $ 582,021 JPMorgan Chase & Co./2022 Form 10-K Year ended December 31, (in millions) Beginning balance (a) Other Oil & Gas includes Integrated Oil & Gas companies, Midstream/Oil Pipeline companies and refineries. (b) Oil & Gas exposure is approximately 41% secured, over half of which is reserve-based lending to the Exploration & Production sub-sector; unsecured exposure is approximately 61% investment-grade. (c) Represents drawn exposure as a percent of credit exposure. (c) 26 % 60 26 Total Oil & Gas $ % Drawn $ 6,034 $ 42,606 49 % 36,572 26 % JPMorgan Chase & Co./2022 Form 10-K 132 Foreign exchange exposure related to Firm-issued non- USD long-term debt ("LTD") and related hedges measured at fair value other investments vehicles managed by AWM (i.e., co-investments) distributed collective typically in privately Value-at-risk third-party investors, Privately held equity and Management's discussion and analysis testing, in addition to VaR, to capture and manage its market risk positions. 133 JPMorgan Chase & Co./2022 Form 10-K The Firm calculates separately a daily aggregated VaR in accordance with regulatory rules ("Regulatory VaR"), which is used to derive the Firm's regulatory VaR-based capital requirements under Basel III capital rules. This Regulatory VaR model framework currently assumes a ten business-day holding period and an expected tail loss methodology which approximates a 99% confidence level. Regulatory VaR is applied to "covered" positions as defined by Basel III capital rules, which may be different than the positions included in the Firm's Risk Management VaR. For example, credit derivative hedges of accrual loans are included in the Firm's Risk Management VaR, while Regulatory VaR excludes these credit derivative hedges. In addition, in contrast to the Firm's Risk Management VaR, Regulatory VaR currently excludes the diversification benefit for certain Var models. Refer to JPMorgan Chase's Basel III Pillar 3 Regulatory Capital Disclosures reports, which are available on the Firm's website, for additional information on Regulatory VaR and the other components of market risk regulatory capital for the Firm (e.g., VaR-based measure, stressed VaR-based measure and the respective backtesting). The Firm's VaR model calculations are periodically evaluated and enhanced in response to changes in the composition of the Firm's portfolios, changes in market conditions, improvements in the Firm's modeling techniques and measurements, and other factors. Such changes may affect historical comparisons of VaR results. Refer to Estimations and Model Risk Management on page 148 for information regarding model reviews and approvals. The daily market data used in VaR models may be different than the independent third-party data collected for VCG price testing in its monthly valuation process. For example, in cases where market prices are not observable, or where proxies are used in VaR historical time series, the data sources may differ. Refer to Valuation process in Note 2 for further information on the Firm's valuation process. As VaR model calculations require daily data and a consistent source for valuation, it may not be practical to use the data collected in the VCG monthly valuation process for VaR model calculations. JPMorgan Chase utilizes value-at-risk ("VaR”), a statistical risk measure, to estimate the potential loss from adverse market moves in the current market environment. The Firm has a single VaR framework used as a basis for calculating Risk Management VaR and Regulatory VaR. For certain products, specific risk parameters are not captured in Var due to the lack of liquidity and availability of appropriate historical data. The Firm uses proxies to estimate the VaR for these and other products when daily time series are not available. It is likely that using an actual price-based time series for these products, if available, would affect the VaR results presented. The Firm therefore considers other nonstatistical measures such as stress As VaR is based on historical data, it is an imperfect measure of market risk exposure and potential future losses. In addition, based on their reliance on available historical data, limited time horizons, and other factors, VaR measures are inherently limited in their ability to measure certain risks and to predict losses, particularly those associated with market illiquidity and sudden or severe shifts in market conditions. Underlying the overall VaR model framework are individual VaR models that simulate historical market returns for individual risk factors and/or product types. To capture material market risks as part of the Firm's risk management framework, comprehensive VaR model calculations are performed daily for businesses whose activities give rise to market risk. These VaR models are granular and incorporate numerous risk factors and inputs to simulate daily changes in market values over the historical period; inputs are selected based on the risk profile of each portfolio, as sensitivities and historical time series used to generate daily market values may be different across product types or risk management systems. The VaR model results across all portfolios are aggregated at the Firm level. The Firm's Risk Management VaR is calculated assuming a one-day holding period and an expected tail-loss methodology which approximates a 95% confidence level. Risk Management VaR provides a consistent framework to measure risk profiles and levels of diversification across product types and is used for aggregating risks and monitoring limits across businesses. VaR results are reported to senior management, the Board of Directors and regulators. The framework is employed across the Firm using historical simulation based on data for the previous 12 months. The framework's approach assumes that historical changes in market values are representative of the distribution of potential outcomes in the immediate future. The Firm believes the use of Risk Management VaR provides a daily measure of risk that is closely aligned to risk management decisions made by the LOBS and Corporate and, along with other market risk measures, provides the appropriate information needed to respond to risk events. Capital invested alongside 134 hedges, classified as Corporate Certain deferred derivatives • Credit risk component of CVA and associated hedges for counterparties with credit spreads that have widened to elevated levels Derivatives FVA and fair value option elected liabilities DVA(a) Privately held equity and other investments measured at fair value; and certain real estate-related fair value option elected loans Manages the Firm's . liquidity, funding, capital, structural interest rate and foreign exchange risks Structural interest rate risk from the Firm's traditional banking activities Structural non-USD foreign exchange risks Derivative positions measured through noninterest revenue in earnings The table below shows the results of the Firm's Risk Management VaR measure using a 95% confidence level. VaR can vary significantly as positions change, market volatility fluctuates, and diversification benefits change. • • Marketable equity investments Retained loan portfolio Retained loan portfolio Deposits ⚫ Deposits with banks . • Investment securities portfolio and related interest rate hedges Long-term debt and related interest rate hedges Deposits • . • (a) Reflects structured notes in Risk Management VaR and the DVA on structured notes in other sensitivity-based measures. (b) The AWM and CB contributions to Firmwide average VaR were not material for the years ended December 31, 2022 and 2021. Initial seed capital investments and related hedges, classified as derivatives compensation and related Total VaR 0.5 (in millions) 96.4 Japan 48.2 3.1 4.2 0.3 55.8 As of or for the year ended December 31, 45.5 15.9 6.2 3.6 25.7 39.1 0.4 11.4 Australia 1.8 14.5 23.0 France 2022 - 2021 (f) Deposits with banks(b) Trading and Lending investing (d) Other(e) Total exposure Total exposure Germany United Kingdom $ 79.5 $ 11.3 $ 1.9 $ 0.5 $ 93.2 $ 61.7 30.8 2.6 3.7 18.1 14.0 2.5 5.7 5.5 13.7 18.6 South Korea 1.4 3.5 4.9 0.2 10.0 8.7 Singapore 1.2 4.6 3.7 0.4 China December 31, (in billions) 16.9 0.1 Brazil 4.2 4.9 8.7 17.8 12.0 Switzerland 8.8 3.3 1.6 1.6 15.3 20.9 Canada 2.6 10.2 1.5 14.4 Top 20 country exposures (excluding the U.S.)(a) As of December 31, 2022, exposure to Russia was approximately $500 million. This amount excludes certain deposits placed on behalf of clients, largely at the Russian National Settlement Depository. In accordance with requirements of the Bank of Russia, these deposits were transferred to the Depository Insurance Agency of Russia on February 3, 2023. The decrease in exposure to Australia was driven by reductions in cash placed with the central bank of Australia and government debt securities, due to client-driven market-making activities and lower client cash deposits resulting from higher interest rates. 3 15 currency 1 basis point parallel (4) (7) increase in spread 10% credit spread (1) N/A widening 1 basis point parallel increase in spread 1 basis point parallel increase in spread 1 basis point parallel increase in spread 43 41 (3) 10% depreciation of -3 currency basis (12) Impact of changes in the spread related to derivatives FVA Credit risk component of CVA and associated hedges Impact of changes in the spread related to fair value option elected liabilities DVA (e) Interest rate sensitivity on fair value option elected liabilities resulting from a change in the Firm's own credit spread Interest rate sensitivity related to risk management of changes in the Firm's own credit spread on the fair value option elected liabilities noted above (c) December 31, December 31, Sensitivity measure 2022 2021 10% decline in market value (56) $ (69) 10% decline in market value (1,046) (971) 1 basis point parallel tightening of cross (16) 9.9 (a) Excludes equity securities without readily determinable fair values that are measured under the measurement alternative. Refer to Note 2 for additional information. (c) Impact recognized through net revenue. Securities financing exposures are measured at their receivable balance, net of eligible collateral received Debt and equity securities are measured at the fair value of all positions, including both long and short positions Counterparty exposure on derivative receivables is measured at the derivative's fair value, net of the fair value of the eligible collateral received Credit derivatives exposure is measured at the net notional amount of protection purchased or sold for the same underlying reference entity, inclusive of the fair value of the derivative receivable or payable, reflecting the manner in which the Firm manages these exposures The Firm's internal country risk reporting differs from the reporting provided under the FFIEC bank regulatory requirements. • Providing country risk scenario analysis Sources and measurement The Firm is exposed to country risk through its lending and deposits, investing, and market-making activities, whether cross-border or locally funded. Country exposure includes activity with both government and private-sector entities in a country. Under the Firm's internal country risk management approach, attribution of exposure to an individual country is based on the country where the largest proportion of the assets of the counterparty, issuer, obligor or guarantor are located or where the largest proportion of its revenue is derived, which may be different than the domicile (i.e. legal residence) or country of incorporation. Individual country exposures reflect an aggregation of the Firm's risk to an immediate default, with zero recovery, of the counterparties, issuers, obligors or guarantors attributed to that country. Activities which result in contingent or indirect exposure to a country are not included in the country exposure measure (for example, providing clearing services or secondary exposure to collateral on securities financing receivables). Assumptions are sometimes required in determining the measurement and allocation of country exposure, particularly in the case of certain non-linear or index products, or where the nature of the counterparty, issuer, obligor or guarantor is not suitable for attribution to an JPMorgan Chase & Co./2022 Form 10-K 139 Management's discussion and analysis Stress testing Stress testing is an important component of the Firm's country risk management framework, which aims to estimate and limit losses arising from a country crisis by measuring the impact of adverse asset price movements to a country based on market shocks combined with counterparty specific assumptions. Country Risk Management periodically designs and runs tailored stress scenarios to test vulnerabilities to individual countries or sets of countries in response to specific or potential market events, sector performance concerns, sovereign actions and geopolitical risks. These tailored stress results are used to inform potential risk reduction across the Firm, as necessary. Risk reporting Country exposure and stress are measured and reported regularly, and used by Country Risk Management to identify trends and monitor high usages and breaches against limits. For country risk management purposes, the Firm may report exposure to jurisdictions that are not fully autonomous, including Special Administrative Regions ("SAR") and dependent territories, separately from the independent sovereign states with which they are associated. The following table presents the Firm's top 20 exposures by country (excluding the U.S.) as of December 31, 2022, and their comparative exposures as of December 31, 2021. The selection of countries represents the Firm's largest total exposures by individual country, based on the Firm's internal country risk management approach, and does not represent the Firm's view of any existing or potentially adverse credit conditions. Country exposures may fluctuate from period to period due to client activity and market flows. The increase in exposure to Germany and the decrease in exposure to the U.K. were primarily due to changes in cash placements with the central banks of those countries driven by balance sheet and liquidity management activities. Lending exposures are measured at the total committed amount (funded and unfunded), net of the allowance for credit losses and eligible cash and marketable securities collateral received (b) In the first quarter of 2022, in line with the Firm's internal model governance, the credit risk component of CVA related to certain counterparties was removed from Credit Portfolio VaR due to the widening of the credit spreads for those counterparties to elevated levels. The related hedges were also removed to maintain consistency. This exposure is now reflected in other sensitivity-based measures. Deposits with banks are measured as the cash balances placed with central banks, commercial banks, and other financial institutions Under the Firm's internal country risk measurement framework: (d) Impact recognized through noninterest expense. (e) Impact recognized through OCI. 138 JPMorgan Chase & Co./2022 Form 10-K COUNTRY RISK MANAGEMENT The Firm, through its LOBS and Corporate, may be exposed to country risk resulting from financial, economic, political or other significant developments which adversely affect the value of the Firm's exposures related to a particular country or set of countries. The Country Risk Management group actively monitors the various portfolios which may be impacted by these developments and measures the extent to which the Firm's exposures are diversified given the Firm's strategy and risk tolerance relative to a country. Organization and management Country Risk Management is an independent risk management function that assesses, manages and monitors exposure to country risk across the Firm. The Firm's country risk management function includes the following activities: • • • • • Maintaining policies, procedures and standards consistent with a comprehensive country risk framework Assigning sovereign ratings, assessing country risks and establishing risk tolerance relative to a country Measuring and monitoring country risk exposure and stress across the Firm Managing and approving country limits and reporting trends and limit breaches to senior management Developing surveillance tools, such as signaling models and ratings indicators, for early identification of potential country risk concerns individual country. The use of different measurement approaches or assumptions could affect the amount of reported country exposure. • Primarily represents the foreign exchange revaluation on the fair value of the derivative hedges (e) 12.3 6.3 products such as • Provides initial capital . AWM Originates loans and . investments in . . Related market risks takes deposits services clients across fixed income, foreign exchange, equities and commodities Originates loans and takes deposits . CB Makes markets and • mutual funds and capital invested alongside third-party investors Certain securities purchased, loaned or sold under resale agreements and securities borrowed Fair value option elected liabilities (a) Trading assets/liabilities - debt and marketable equity instruments, and derivatives, including hedges of the retained loan portfolio Fair value option elected liabilities (a) Interest-only and mortgage- backed securities, classified as trading assets debt instruments, and related hedges, classified as derivatives Hedges of mortgage commitments, warehouse loans and MSRs, classified as derivatives MSRS Mortgage commitments, classified as derivatives Warehouse loans that are fair value option elected, classified as loans - debt instruments Positions included in Risk Management VaR . Interest rate risk and prepayment risk Risk from adverse movements in market factors (e.g., market prices, rates and credit spreads) Interest rate risk and prepayment risk Interest rate risk and prepayment risk Basis and correlation risk from changes in the way asset values move relative to one another Risk of loss from adverse movements in market prices and implied volatilities across interest rate, foreign exchange, credit, commodity and equity instruments Risk from changes in the probability of newly originated mortgage commitments closing Interest rate risk and prepayment risk Originates loans and takes deposits • CIB takes deposits Originates loans and Profit and loss drawdowns • Stress testing • There is no single measure to capture market risk and therefore Market Risk Management uses various metrics, both statistical and nonstatistical, to assess risk including: • Value-at-risk (VaR) Measures used to capture market risk Risk measurement •Performing stress testing and qualitative risk assessments • Defining, approving and monitoring of limits Independently measuring, monitoring and controlling LOB, Corporate, and Firmwide market risk • • • Maintaining a market risk policy framework Market Risk Management monitors market risks throughout the Firm and defines market risk policies and procedures. Market Risk Management seeks to manage risk, facilitate efficient risk/return decisions, reduce volatility in operating performance and provide transparency into the Firm's market risk profile for senior management, the Board of Directors and regulators. Market Risk Management is responsible for the following functions: Market Risk Management Market risk is the risk associated with the effect of changes in market factors such as interest and foreign exchange rates, equity and commodity prices, credit spreads or implied volatilities, on the value of assets and liabilities held for both the short and long term. MARKET RISK MANAGEMENT Market Risk Management sets limits and regularly reviews and updates them as appropriate. Senior management is responsible for reviewing and approving certain of these risk limits on an ongoing basis. Limits that have not been reviewed within specified time periods by Market Risk Management are reported to senior management. The LOBS and Corporate are responsible for adhering to established limits against which exposures are monitored and reported. Limit breaches are required to be reported in a timely manner to limit approvers, which include Market Risk Management and senior management. In the event of a breach, Market Risk Management consults with senior members of appropriate groups within the Firm to determine the suitable course of action required to return the applicable positions to compliance, which may include a reduction in risk in order to remedy the breach or granting a temporary increase in limits to accommodate an expected increase in client activity and/or market volatility. Certain Firm, Corporate or LOB-level limit breaches are escalated as appropriate. Certain fair value option elected loans Models used to measure market risk are inherently imprecise and are limited in their ability to measure certain risks or to predict losses. This imprecision may be heightened when sudden or severe shifts in market conditions occur. For additional discussion on model uncertainty refer to Estimations and Model Risk Management on page 148. • • Originates and services mortgage loans • Predominant business activities CCB LOBS and Corporate In addition to the predominant business activities, each LOB and Corporate may engage in principal investing activities. To the extent principal investments are deemed market risk sensitive, they are reflected in relevant risk measures and captured in the table below. Refer to Investment Portfolio Risk Management on page 130 for additional discussion on principal investments. The following table summarizes the predominant business activities and related market risks, as well as positions which give rise to market risk and certain measures used to capture those risks, for each LOB and Corporate. Management's discussion and analysis 131 JPMorgan Chase & Co./2022 Form 10-K business strategy. In setting limits, Market Risk Management takes into consideration factors such as market volatility, product liquidity, accommodation of client business, and management judgment. Market Risk Management maintains different levels of limits. Firm level limits include VaR and stress limits. Similarly, LOB and Corporate limits include VaR and stress limits and may be supplemented by certain nonstatistical risk measures such as profit and loss drawdowns. Limits may also be set within the LOBS and Corporate, as well as at the legal entity level. Market risk exposure is managed primarily through a series of limits set in the context of the market environment and Risk monitoring and control Other sensitivity-based measures Earnings-at-risk • Market Risk Management periodically reviews the Firm's existing market risk measures to identify opportunities for enhancement, and to the extent appropriate, will calibrate those measures accordingly over time. Derivative CVA and associated hedges • Marketable equity investments (0.8) 0.5 7.1 6.8 0.4 4.9 0.5 5.8 10.1 Mexico 0.5 4.4 5.4 4.9 Luxembourg 0.9 2.9 7.2 1.5 0.2 9.1 1.7 1.2 9.2 6.8 India 1.3 4.0 2.8 0.9 9.0 14.7 Saudi Arabia 0.7 5.6 1.6 - 7.9 Netherlands Belgium 5.3 Hong Kong • Positions included in other sensitivity-based measures Deposits . • Deposits . • Retained loan portfolio • • Retained loan portfolio Deposits • Positions included in earnings-at-risk advance of distribution to clients, classified as trading assets debt instruments Debt securities held in Marketable equity investments Fair value option elected (a) liabilities DVA 11.5 JPMorgan Chase & Co./2022 Form 10-K (f) The country rankings presented in the table as of December 31, 2021, are based on the country rankings of the corresponding exposures at December 31, 2022, not actual rankings of such exposures at December 31, 2021. SAR 2.8 0.9 0.7 0.1 4.5 5.9 Sweden 1.1 3.1 0.2 4.4 4.4 Spain (a) Country exposures presented in the table reflect 87% and 88% of total Firmwide non-U.S. exposure, where exposure is attributed to an individual country, at December 31, 2022 and 2021, respectively. (b) Predominantly represents cash placed with central banks. (c) Includes loans and accrued interest receivable, lending-related commitments (net of eligible collateral and the allowance for credit losses). Excludes intra-day and operating exposures, such as those from settlement and clearing activities. (d) Includes market-making inventory, Investment securities, and counterparty exposure on derivative and securities financings net of eligible collateral and hedging. Includes exposure from single reference entity ("single-name"), index and other multiple reference entity transactions for which one or more of the underlying reference entities is in a country listed in the above table. (e) Includes physical commodities inventory and clearing house guarantee funds. 140 Represents the basis risk on derivatives used to hedge the foreign exchange risk on the non-USD LTD 70.1 Consists of seed capital and related hedges; fund co-investments(); and certain deferred compensation and related hedges (d) 9 16 (d) 24 14 94 (4) (d) (a) (e) NM NM (4) (a) NM (e) (e) (e) 12 (d) (d) 35 240 52 22 133 CCB VaR 6 2 20 5 3 11 Corporate and other LOB VAR Diversification benefit to other VaR Other VaR Diversification benefit to CIB and other VaR Total VaR NM 14 10 24 $ 24 $ 153 (a) Diversification benefit represents the difference between the portfolio VaR and the sum of its individual components. This reflects the non-additive nature of VaR due to imperfect correlation across LOBS, Corporate, and risk types. (b) In the first quarter of 2022, in line with the Firm's internal model governance, the credit risk component of CVA related to certain counterparties was removed from Credit Portfolio VaR due to the widening of the credit spreads for those counterparties to elevated levels. The related hedges were also removed to maintain consistency. This exposure is now reflected in other sensitivity-based measures. (c) In March 2022, the effects of nickel price increases and the associated volatility in the nickel market resulted in elevated average and maximum Credit Portfolio VaR. (d) The decrease in Corporate and other LOB VAR was driven by lower market values for a legacy private equity position in Corporate which is publicly traded. (e) The maximum and minimum VaR for each portfolio may have occurred on different trading days than the components, and consequently, diversification benefit is not meaningful. Average Total VaR increased by $3 million for the year ended December 31, 2022 when compared with the prior year. The increase was driven by the effects of nickel price increases and the associated volatility in the nickel market observed in March 2022 impacting Credit Portfolio VaR, predominantly offset by a decrease in Corporate and other LOB VaR. The following graph presents daily Risk Management VaR for the four trailing quarters. The movement in VaR in March 2022 was driven by changes in nickel-related counterparty exposure in the Firm's Credit Portfolio. Daily Risk Management VaR $ millions 250 225 200 175 150 125 $ 55 57 $ 242 $ 25 14 94 (13) (a) (e) (e) NM NM (22) (a) (e) (e) NM NM $ 58 34 CIB VaR NM NM 3 15 6 2 27 Equities 12 7 20 16 8 38 Commodities and other 15 10 28 19 8 9 $ 153 $ CIB trading VaR by risk type 2022 2021 Avg. Min Max Avg. Min Max Fixed income Foreign exchange $ 59 $ 33 $ 82 $ 60 30 100 43 (a) 16 4 235 (b)(c) 6 4 12 Diversification benefit to CIB VaR (10) (a) (e) (e) NM NM (6) (a) (e) (e) (b) Diversification benefit to CIB trading VaR (b)(c) 134 (43) (e) (e) NM NM (49) (a) (e) (e) NM NM CIB trading VaR 51 34 69 52 Consists of certain real estate-related fair value option elected loans, privately held equity and other investments held at fair value (c) Credit Portfolio VaR 75 22 25 0.8 1.8 -100 bps shift in short-term rates 3.2 NM (a) Flatter yield curve: +100 bps shift in short-term rates -100 bps shift in long-term rates (2.8) 3.2 (0.9) (a) NM (a) Given the level of market interest rates, these scenarios were not considered to be meaningful as of December 31, 2021. The change in the Firm's U.S. dollar sensitivities as of December 31, 2022 compared to December 31, 2021 reflected updates to the Firm's baseline for higher interest rates and higher corresponding modeled deposit betas, as well as the impact of changes in the Firm's balance sheet. As of December 31, 2022, the Firm's sensitivity to the +/-100 basis points parallel and short-term shift in rates is primarily the result of a greater impact from liabilities repricing compared to the impact of assets repricing, while a +/-100 basis points shift in long-term rates is primarily the result of a greater impact from assets repricing compared to the impact of liabilities repricing. The Firm's non-U.S. dollar sensitivities are presented in the table below. December 31, +100 bps shift in long-term rates (in billions) NM 5.0 • • The impact on exposures as a result of instantaneous changes in interest rates from baseline rates. Forecasted balance sheet, as well as modeled prepayment and reinvestment behavior, but excluding assumptions about actions that could be taken by the Firm or its clients and customers in response to instantaneous rate changes. Mortgage prepayment assumptions are based on the interest rates used in the scenarios compared with underlying contractual rates, the time since origination, and other factors which are updated periodically based on historical experience. Deposit forecasts are a key assumption in the Firm's earnings-at-risk. The baseline reflects certain assumptions relating to the reversal of Quantitative Easing that are highly uncertain and require management judgment. Therefore, the actual amount of deposits held by the Firm, at any particular time, could be impacted by actions the Federal Reserve may take as part of monetary policy, including through the use of the Reverse Repurchase Facility. In addition, there are other factors that impact the amount of deposits held at the Firm such as the level of loans across the industry and competition for deposits. The pricing sensitivity of deposits, known as deposit betas, represent the amount by which deposit rates paid could change upon a given change in market interest rates. The deposit rates paid in these scenarios differ from actual deposit rates paid, due to repricing lags and other factors. The Firm's earnings-at-risk scenarios are periodically evaluated and enhanced in response to changes in the composition of the Firm's balance sheet, changes in market conditions, improvements in the Firm's simulation and other factors. The Firm is currently evaluating the modeling of repricing lags for deposits in its earnings-at-risk scenarios. Incorporating repricing lags, in the current environment, would significantly affect the U.S. dollar interest rate scenarios, with higher interest rate scenarios expected to result in a positive impact, and lower interest rate scenarios expected to result in a negative impact, on the Firm's earnings-at-risk. While a relevant measure of the JPMorgan Chase & Co./2022 Form 10-K Firm's interest rate exposure, the earnings-at-risk analysis does not represent a forecast of the Firm's net interest income (Refer to Outlook on page 49 for additional information). The Firm's U.S. dollar sensitivities are presented in the table below. December 31, (in billions) Parallel shift: Steeper yield curve: 2022 2021 +100 bps shift in rates -100 bps shift in rates $ (2.0) $ 2.4 (a) • 2022 Parallel shift: Non-U.S. dollar foreign exchange risk Non-U.S. dollar FX risk is the risk that changes in foreign exchange rates affect the value of the Firm's assets or liabilities or future results. The Firm has structural non-U.S. dollar FX exposures arising from capital investments, forecasted expense and revenue, the investment securities portfolio and non-U.S. dollar-denominated debt issuance. Treasury and CIO, working in partnership with the LOBS, primarily manage these risks on behalf of the Firm. Treasury and CIO may hedge certain of these risks using derivatives. Refer to Business Segment Results on page 62 for additional information. Other sensitivity-based measures The Firm quantifies the market risk of certain debt and equity and credit and funding-related exposures by assessing the potential impact on net revenue, other comprehensive income ("OCI") and noninterest expense due to changes in relevant market variables. Refer to the predominant business activities that give rise to market risk on page 132 for additional information on the positions captured in other sensitivity-based measures. The table below represents the potential impact to net revenue, OCI or noninterest expense for market risk sensitive instruments that are not included in VaR or earnings-at-risk. Where appropriate, instruments used for hedging purposes are reported net of the positions being hedged. The sensitivities disclosed in the table below may not be representative of the actual gain or loss that would have been realized at December 31, 2022 and 2021, as the movement in market parameters across maturities may vary and are not intended to imply management's expectation of future changes in these sensitivities. Gain/(loss) (in millions) Activity Debt and equity (a) Asset Management activities Other debt and equity Credit- and funding-related exposures Non-USD LTD cross-currency basis Non-USD LTD hedges foreign currency ("FX") exposure Derivatives - funding spread risk CVA-counterparty credit risk (b) Fair value option elected liabilities - funding spread risk Fair value option elected liabilities - interest rate sensitivity Description 50 Management's discussion and analysis 2021 137 (a) Given the level of market interest rates, these scenarios were not considered to be meaningful as of December 31, 2021. +100 bps shift in rates $ 0.7 $ 0.8 -100 bps shift in rates $ (a) (0.6) Steeper yield curve: -100 bps shift in short-term rates Flatter yield curve: (a) $ (0.6) NM +100 bps shift in short-term rates 0.6 0.8 The results of the non-U.S. dollar interest rate scenario involving a steeper/flatter yield curve with long-term rates increasing/decreasing by 100 basis points and short-term rates staying at current levels were not material to the Firm's earnings-at-risk at December 31, 2022 and 2021. Earnings-at-risk scenarios estimate the potential change to a net interest income baseline over the following 12 months utilizing multiple assumptions. These scenarios include a parallel shift involving changes to both short-term and long- term rates by an equal amount; a steeper yield curve involving holding short-term rates constant and increasing long-term rates; and a flatter yield curve involving increasing short-term rates and holding long-term rates constant or holding short-term rates constant and decreasing long-term rates. These scenarios consider many different factors, including: NM JPMorgan Chase & Co./2022 Form 10-K 75 63 50 23 25 18 25 0 43 Backtesting Exceptions 19 13 3 4 1 >100% 150% >150% 75 >50%-100% 100 136 0 deposits, deposits with banks, investment securities, long- term debt and any related interest rate hedges, and funds transfer pricing of other positions in risk management VaR and other sensitivity-based measures as described on page 132. First Quarter 2022 | Second Quarter 2022 Third Quarter 2022 Fourth Quarter 2022 JPMorgan Chase & Co./2022 Form 10-K VaR backtesting The Firm performs daily VaR model backtesting, which compares the daily Risk Management VaR results with the daily gains and losses that are utilized for VaR backtesting purposes. The gains and losses depicted in the chart below do not reflect the Firm's reported revenue as they exclude certain components of total net revenue, such as those associated with the execution of new transactions (i.e., intraday client-driven trading and intraday risk management activities), fees, commissions, other valuation adjustments and net interest income. These excluded components of total net revenue may more than offset the backtesting gain or loss on a particular day. The definition of backtesting gains and losses above is consistent with the requirements for backtesting under Basel III capital rules. A backtesting exception occurs when the daily backtesting loss exceeds the daily Risk Management VaR for the prior day. Under the Firm's Risk Management VaR methodology, assuming current changes in market values are consistent with the historical changes used in the simulation, the Firm would expect to incur VaR backtesting exceptions five times every 100 trading days on average. The number of VaR backtesting exceptions observed can differ from the statistically expected number of backtesting exceptions if the current level of market volatility is materially different from the level of market volatility during the 12 months of historical data used in the VaR calculation. For the 12 months ended December 31, 2022, the Firm posted backtesting gains on 136 of the 259 days, and observed 17 VaR backtesting exceptions. Firmwide backtesting loss days can differ from the loss days for which Fixed Income Markets and Equity Markets posted losses, as disclosed in CIB Markets revenue, as the population of positions which compose each metric are different and due to the exclusion of certain components of total net revenue in backtesting gains and losses as described above. For more information on CIB Markets revenue, refer to pages 70-71. The following chart presents the distribution of Firmwide daily backtesting gains and losses for the trailing 12 months and three months ended December 31, 2022. The daily backtesting losses are displayed as a percentage of the corresponding daily Risk Management VaR. The count of days with backtesting losses are shown in aggregate, in fifty percentage point intervals. Backtesting exceptions are displayed within the intervals that are greater than one hundred percent. The results in the chart below differ from the results of backtesting disclosed in the Market Risk section of the Firm's Basel III Pillar 3 Regulatory Capital Disclosures reports, which are based on Regulatory VaR applied to the Firm's covered positions. Distribution of Daily Backtesting Gains and Losses 150 125 Days with Backtesting Losses Count of Trading Days Days with Backtesting Gains The Firm generates a number of scenarios that focus on tail events in specific asset classes and geographies, including how the event may impact multiple market factors simultaneously. Scenarios also incorporate specific idiosyncratic risks and stress basis risk between different products. The flexibility in the stress framework allows the Firm to construct new scenarios that can test the outcomes against possible future stress events. Stress testing results are reported periodically to senior management of the Firm, as appropriate. Stress scenarios are governed by the overall stress framework, under the oversight of Market Risk Management, and the models to calculate the stress results are subject to the Firm's Estimations and Model Risk Management Policy. The Firmwide Market Risk Stress Methodology Committee reviews and approves changes to stress testing methodology and scenarios across the Firm. Significant changes to the framework are escalated to senior management, as appropriate. The Firm's stress testing framework is utilized in calculating the Firm's CCAR and other stress test results, which are reported periodically to the Board of Directors. In addition, stress testing results are incorporated into the Firm's Risk Appetite framework, and are reported periodically to the Board Risk Committee. Profit and loss drawdowns Profit and loss drawdowns are used to highlight trading losses above certain levels of risk tolerance. A profit and loss drawdown is a decline in revenue from its year-to-date peak level. Earnings-at-risk The effect of interest rate exposure on the Firm's reported net income is important as interest rate risk represents one of the Firm's significant market risks. Interest rate risk arises not only from trading activities but also from the The Firm's stress framework covers market risk sensitive positions in the LOBS and Corporate. The framework is used to calculate multiple magnitudes of potential stress for both market rallies and market sell-offs, assuming significant changes in market factors such as credit spreads, equity prices, interest rates, currency rates and commodity prices, and combines them in multiple ways to capture an array of hypothetical economic and market scenarios. Firm's traditional banking activities, which include extension of loans and credit facilities, taking deposits, issuing debt and the investment securities portfolio. Refer to the table on page 132 for a summary by LOB and Corporate, identifying positions included in earnings-at-risk. The CTC Risk Committee establishes the Firm's structural interest rate risk policy and related limits, which are subject to approval by the Board Risk Committee. Treasury and CIO, working in partnership with the LOBS, calculates the Firm's structural interest rate risk profile and reviews it with senior management, including the CTC Risk Committee. In addition, oversight of structural interest rate risk is managed through a dedicated risk function reporting to the CTC CRO. This risk function is responsible for providing independent oversight and governance around assumptions and establishing and monitoring limits for structural interest rate risk. The Firm manages structural interest rate risk generally through its investment securities portfolio and interest rate derivatives. • Differences in timing among the maturity or repricing of assets, liabilities and off-balance sheet instruments Differences in the amounts of assets, liabilities and off- balance sheet instruments that are maturing or repricing at the same time Differences in the amounts by which short-term and long- term market interest rates change (for example, changes in the slope of the yield curve) The impact of changes in the maturity of various assets, liabilities or off-balance sheet instruments as interest rates change The Firm manages interest rate exposure related to its assets and liabilities on a consolidated, Firmwide basis. Business units transfer their interest rate risk to Treasury and CIO through funds transfer pricing, which takes into account the elements of interest rate exposure that can be risk-managed in financial markets. These elements include asset and liability balances and contractual rates of interest, contractual principal payment schedules, expected prepayment experience, interest rate reset dates and maturities, rate indices used for repricing, and any interest rate ceilings or floors for adjustable rate products. One way that the Firm evaluates its structural interest rate risk is through earnings-at-risk. Earnings-at-risk estimates the Firm's interest rate exposure for a given interest rate scenario. It is presented as a sensitivity to a baseline, which includes net interest income and certain interest rate sensitive fees. The baseline uses market interest rates and, in the case of deposits, pricing assumptions. The Firm conducts simulations of changes to this baseline for interest rate-sensitive assets and liabilities denominated in U.S. dollars and other currencies ("non-U.S. dollar" currencies). These simulations primarily include retained loans, Losses as a Percentage of Risk Management VaR (%) • Along with VaR, stress testing is an important tool used to assess risk. While VaR reflects the risk of loss due to adverse changes in markets using recent historical market behavior, stress testing reflects the risk of loss from hypothetical changes in the value of market risk sensitive positions applied simultaneously. Stress testing measures the Firm's vulnerability to losses under a range of stressed but possible economic and market scenarios. The results are used to understand the exposures responsible for those potential losses and are measured against limits. Structural interest rate risk can arise due to a variety of factors, including: Other risk measures 0% - 50% Stress testing Trailing 12 Months 4Q22 JPMorgan Chase & Co./2022 Form 10-K Backtesting Exceptions for Trailing 12 Months 1Q22 3 136 2Q22 3 3Q22 7 4Q22 4 135 Management's discussion and analysis One of the most significant judgments involved in estimating the Firm's allowance for credit losses relates to the macroeconomic forecasts used to estimate credit losses over the eight-quarter forecast period within the Firm's methodology. The eight-quarter forecast incorporates hundreds of macroeconomic variables ("MEVS") that are relevant for exposures across the Firm, with modeled credit losses being driven primarily by a subset of less than twenty variables. The specific variables that have the greatest effect on the modeled losses of each portfolio vary by portfolio and geography. JPMorgan Chase's accounting policies and use of estimates are integral to understanding its reported results. The Firm's most complex accounting estimates require management's judgment to ascertain the appropriate carrying value of assets and liabilities. The Firm has established policies and control procedures intended to ensure that estimation methods, including any judgments made as part of such methods, are well-controlled, independently reviewed and applied consistently from period to period. The methods used and judgments made reflect, among other factors, the nature of the assets or liabilities and the related business and risk management strategies, which may vary across the Firm's businesses and portfolios. In addition, the policies and procedures are intended to ensure that the process for changing methodologies occurs in an appropriate manner. The Firm believes its estimates for determining the carrying value of its assets and liabilities are appropriate. The following is a brief description of the Firm's critical accounting estimates involving significant judgments. Allowance for credit losses The Firm's allowance for credit losses represents management's estimate of expected credit losses over the remaining expected life of the Firm's financial assets measured at amortized cost and certain off-balance sheet lending-related commitments. The allowance for credit losses comprises: • The allowance for loan losses, which covers the Firm's retained loan portfolios (scored and risk-rated), • CRITICAL ACCOUNTING ESTIMATES USED BY THE FIRM The allowance for lending-related commitments, and The allowance for credit losses on investment securities. The allowance for credit losses involves significant judgment on a number of matters including development and weighting of macroeconomic forecasts, incorporation of historical loss experience, assessment of risk characteristics, assignment of risk ratings, valuation of collateral, and the determination of remaining expected life. Refer to Note 10 and Note 13 for further information on these judgments as well as the Firm's policies and methodologies used to determine the Firm's allowance for credit losses. • JPMorgan Chase & Co./2022 Form 10-K Model risks are owned by the users of the models within the Firm based on the specific purposes of such models. Users and developers of models are responsible for developing, implementing and testing their models, as well as referring models to MRGR for review and approval. Once models have been approved, model users and developers are responsible for maintaining a robust operating environment, and must monitor and evaluate the performance of the models on an ongoing basis. Model users and developers may seek to enhance models in response to changes in the portfolios and in product and market developments, as well as to capture improvements in available modeling techniques and systems capabilities. Under the Firm's Estimations and Model Risk Management Policy, MRGR reviews and approves new models, as well as material changes to existing models, prior to their use. In certain circumstances, exceptions may be granted to the Firm's policy to allow a model to be used prior to review or approval. MRGR may also require the user to take appropriate actions to mitigate the model risk if it is to be used in the interim. These actions will depend on the model and may include, for example, limitation of trading activity. While models are inherently imprecise, the degree of imprecision or uncertainty can be heightened by the market or economic environment. This is particularly true when the current and forecasted environments are significantly different from the historical environments upon which the models were developed, as the Firm experienced during the early stages of the COVID-19 pandemic. This increased uncertainty may necessitate a greater degree of judgment and analytics to inform any adjustments that the Firm may make to model outputs than would otherwise be the case. Refer to Critical Accounting Estimates Used by the Firm on pages 149-152 and Note 2 for a summary of model-based valuations and other valuation techniques. Models are tiered based on an internal standard according to their complexity, the exposure associated with the model and the Firm's reliance on the model. This tiering is subject to the approval of MRGR. In its review of a model, MRGR considers whether the model is suitable for the specific purposes for which it will be used. When reviewing a model, MRGR analyzes and challenges the model methodology and the reasonableness of model assumptions, and may perform or require additional testing, including back-testing of model outcomes. Model reviews are approved by the appropriate level of management within MRGR based on the relevant model tier. providing legal advice to the LOBS, Corporate and the Board. The governance of analytical and judgment-based estimations within MRGR's scope follows a consistent approach which is used for models, as described in detail below. ESTIMATIONS AND MODEL RISK MANAGEMENT Estimations and Model risk, a subcategory of operational risk, is the potential for adverse consequences from decisions based on incorrect or misused estimation outputs. The Firm uses models and other analytical and judgment- based estimations across various businesses and functions. The estimation methods are of varying levels of sophistication and are used for many purposes, such as the valuation of positions and measurement of risk, assessing regulatory capital requirements, conducting stress testing, evaluating the allowance for credit losses and making business decisions. A dedicated independent function, Model Risk Governance and Review ("MRGR"), defines and governs the Firm's policies relating to the management of model risk and risks associated with certain analytical and judgment-based estimations, such as those used in risk management, budget forecasting and capital planning and analysis. Management's discussion and analysis 147 Legal serves on and advises various committees and advises the Firm's LOBS and Corporate on potential reputation risk issues. The Firm's General Counsel reports to the CEO and is a member of the Operating Committee, the Firmwide Risk Committee and the Firmwide Control Committee. The Firm's General Counsel and other members of Legal report on significant legal matters to the Firm's Board of Directors and to the Audit Committee. Legal selects, engages and manages outside counsel for the Firm on all matters in which outside counsel is engaged. In addition, Legal advises the Firm's Conflicts Office which reviews the Firm's wholesale transactions that may have the potential to create conflicts of interest for the Firm. Governance and oversight 148 JPMorgan Chase & Co./2022 Form 10-K Firm compared the modeled estimates under its relative adverse scenario to its central scenario. Without considering offsetting or correlated effects in other qualitative components of the Firm's allowance for credit losses, the comparison between these two scenarios for the exposures below reflect the following differences: Key MEVS for the consumer portfolio include regional U.S. unemployment rates, HPI and U.S. real GDP. JPMorgan Chase carries a portion of its assets and liabilities at fair value. The majority of such assets and liabilities are measured at fair value on a recurring basis, including derivatives, structured note products and certain securities financing agreements. Certain assets and liabilities are measured at fair value on a nonrecurring basis, including certain mortgage, home equity and other loans, where the carrying value is based on the fair value of the underlying collateral. advising on advocacy in connection with contemplated and proposed laws, rules and regulations, and Fair value Recognizing that forecasts of macroeconomic conditions are inherently uncertain, particularly in light of the recent economic conditions, the Firm believes that its process to consider the available information and associated risks and uncertainties is appropriately governed and that its estimates of expected credit losses were reasonable and appropriate for the period ended December 31, 2022. This analysis relates only to the modeled credit loss estimates and is not intended to estimate changes in the overall allowance for credit losses as it does not reflect any potential changes in other adjustments to the quantitative calculation, which would also be influenced by the judgment management applies to the modeled lifetime loss estimates to reflect the uncertainty and imprecision of these modeled lifetime loss estimates based on then-current circumstances and conditions. • An increase of approximately $3.9 billion for wholesale loans and lending-related commitments • An increase of approximately $2.2 billion for credit card loans • An increase of approximately $500 million for residential real estate loans and lending-related commitments Management's discussion and analysis 149 JPMorgan Chase & Co./2022 Form 10-K To demonstrate the sensitivity of credit loss estimates to macroeconomic forecasts as of December 31, 2022, the Expectations of future changes in portfolio composition and borrower behavior can significantly affect the allowance for credit losses. Assets measured at fair value • The impacts of changes in many MEVS are both interrelated and nonlinear, so the results of this analysis cannot be simply extrapolated for more severe changes in macroeconomic variables. The allowance as of December 31, 2022, reflects credit losses beyond those estimated under the central scenario due to the weight placed on the adverse scenarios. This analysis is not intended to estimate expected future changes in the allowance for credit losses, for a number of reasons, including: • • To consider the impact of a hypothetical alternate macroeconomic forecast, the Firm compared the modeled credit losses determined using its central and relative adverse macroeconomic scenarios, which are two of the five scenarios considered in estimating the allowances for loan losses and lending-related commitments. The central and relative adverse scenarios each included a full suite of MEVS, but differed in the levels, paths and peaks/troughs of those variables over the eight-quarter forecast period. For example, compared to the Firm's central scenario shown on page 127 and in Note 13, the Firm's relative adverse scenario assumes an elevated U.S. unemployment rate, averaging approximately 1.9% higher over the eight- quarter forecast, with a peak difference of approximately 2.8% in the fourth quarter of 2023; lower U.S. real GDP with a slower recovery, remaining nearly 3.1% lower at the end of the eight-quarter forecast, with a peak difference of approximately 3.9% in the fourth quarter of 2023; and lower national HPI with a peak difference of approximately 8.4% in the third quarter of 2024. It is difficult to estimate how potential changes in any one factor or input might affect the overall allowance for credit losses because management considers a wide variety of factors and inputs in estimating the allowance for credit losses. Changes in the factors and inputs considered may not occur at the same rate and may not be consistent across all geographies or product types, and changes in factors and inputs may be directionally inconsistent, such that improvement in one factor or input may offset deterioration in others. Changes in the Firm's assumptions and forecasts of economic conditions could significantly affect its estimate of expected credit losses in the portfolio at the balance sheet date or lead to significant changes in the estimate from one reporting period to the next. Key MEVS for the wholesale portfolio include U.S. real GDP, U.S. unemployment, U.S. equity prices, U.S. interest rates, corporate credit spreads, oil prices, commercial real estate prices and HPI. • interpreting existing laws, rules and regulations, and advising on changes to them Compliance risk, a subcategory of operational risk, is the risk of failing to comply with laws, rules, regulations or codes of conduct and standards of self-regulatory organizations. advising on offering and marketing documents and new business initiatives Code of Conduct The Firm maintains oversight and coordination of its compliance risk through the implementation of the CCOR Management Framework. The Firm's Global CCO and FRE for Operational Risk and Qualitative Risk Appetite also provides regular updates to the Board Risk Committee and the Audit Committee on significant compliance risk issues, as appropriate. Operational Risk and Compliance is led by the Firm's Global CCO and FRE for Operational Risk and Qualitative Risk Appetite. Governance and oversight Operational Risk and Compliance implements policies and standards designed to govern, identify, measure, monitor and test, manage, and report on compliance risk. Other functions provide oversight of significant regulatory obligations that are specific to their respective areas of responsibility. These compliance risks relate to a wide variety of laws, rules and regulations varying across the LOBS and Corporate, and jurisdictions, and include risks related to financial products and services, relationships and interactions with clients and customers, and employee activities. For example, compliance risks include those associated with anti-money laundering compliance, trading activities, market conduct, and complying with the laws, rules, and regulations related to the offering of products and services across jurisdictional borders. Compliance risk is also inherent in the Firm's fiduciary activities, including the failure to exercise the applicable standard of care to act in the best interest of fiduciary clients and customers or to treat fiduciary clients and customers fairly. Each of the LOBs and Corporate hold primary ownership of and accountability for managing their compliance risk. The Firm's Operational Risk and Compliance Organization ("Operational Risk and Compliance"), which is independent of the LOBS and Corporate, provides independent review, monitoring and oversight of business operations with a focus on compliance with the laws, rules, and regulations applicable to the delivery of the Firm's products and services to clients and customers. Overview COMPLIANCE RISK MANAGEMENT JPMorgan Chase & Co./2022 Form 10-K 144 One of the ways in which operational risk may be mitigated is through insurance maintained by the Firm. The Firm purchases insurance from commercial insurers and maintains a wholly-owned captive insurer, Park Assurance Company. Insurance may also be required by third parties with whom the Firm does business. Insurance The Firm's Third-Party Oversight ("TPO") and Inter-affiliates Oversight ("IAO") frameworks assist the LOBS and Corporate in selecting, documenting, onboarding, monitoring and managing their supplier relationships including services provided by affiliates. The objectives of the TPO framework are to hold suppliers and other third parties to a high level of operational performance and to mitigate key risks, including data loss and business disruptions. The Corporate Third-Party Oversight group is responsible for Firmwide training, monitoring, reporting and standards. Third-party outsourcing risk Payment fraud risk is the risk of external and internal parties unlawfully obtaining personal monetary benefit through misdirected or otherwise improper payment. The Firm employs various controls for managing payment fraud risk as well as providing employee and client education and awareness trainings. Payment fraud risk Business and technology resiliency risk Disruptions can occur due to forces beyond the Firm's control such as the spread of infectious diseases or pandemics, severe weather, power or telecommunications loss, failure of a third party to provide expected services, cyberattacks and terrorism. The Firmwide Business Resiliency Program is designed to enable the Firm to prepare for, adapt to, withstand and recover from business disruptions including occurrence of an extraordinary event beyond its control that may impact critical business functions and supporting assets (i.e., staff, technology, facilities and third parties). The program includes governance, awareness training, planning and testing of recovery strategies, as well as strategic and tactical initiatives to identify, assess, and manage business interruption and public safety risks. The Firm's Security Awareness Program includes training that reinforces the Firm's Information Technology Risk and Security Management policies, standards and practices, as well as the expectation that employees comply with these policies. The Security Awareness Program engages personnel through training on how to identify potential cybersecurity risks and protect the Firm's resources and information. This training is mandatory for all employees globally on a periodic basis, and it is supplemented by Firmwide testing initiatives, including periodic phishing tests. The Firm provides specialized security training for certain employee roles such as application developers. Finally, the Firm's Global Privacy Program requires all employees to take periodic awareness training on data privacy. This privacy-focused training includes information about confidentiality and security, as well as responding to unauthorized access to or use of information. The IRM function provides oversight of the activities designed to identify, assess, measure, and mitigate cybersecurity risk. The following table includes the Firm's assets measured at fair value and the portion of such assets that are classified within level 3 of the fair value hierarchy. Refer to Note 2 for further information. The Global Cybersecurity and Technology Controls governance structure is designed to identify, escalate, and mitigate information security risks. This structure uses key governance forums to disseminate information and monitor technology efforts. These forums are established at multiple levels throughout the Firm. The forums are used to escalate information security risks or other matters as appropriate. The Firm has a Code of Conduct (the "Code") that sets forth the Firm's expectation that employees will conduct themselves with integrity at all times and provides the principles that govern employee conduct with clients, customers, shareholders and one another, as well as with the markets and communities in which the Firm does business. The Code requires employees to promptly report any potential or actual violation of the Code, any Firm policy, or any law or regulation applicable to the Firm's business. It also requires employees to report any illegal conduct, or conduct that violates the underlying principles of the Code, by any of the Firm's employees, clients, customers, suppliers, contract workers, business partners, or agents. Training is assigned to newly hired employees upon joining the Firm, and to current employees periodically on an ongoing basis. Employees are required to affirm their compliance with the Code annually. managing dispute resolution Employees can report any potential or actual violations of the Code through the Firm's Conduct Hotline by phone or the internet. The Hotline is anonymous, except in certain non-U.S. jurisdictions where laws prohibit anonymous reporting, and is available at all times globally, with translation services. It is administered by an outside service provider. The Code prohibits retaliation against anyone who raises an issue or concern in good faith. Periodically, the Audit Committee receives reports on the Code of Conduct program. 145 advising on products and services, including contract negotiation and documentation enforcement matters, including internal reviews and investigations related to such matters managing actual and potential litigation and . • . • • • The global Legal function (“Legal") provides legal services and advice to the Firm. Legal is responsible for managing the Firm's exposure to legal risk by: Overview Legal risk, a subcategory of operational risk, is the risk of loss primarily caused by the actual or alleged failure to meet legal obligations that arise from the rule of law in jurisdictions in which the Firm operates, agreements with clients and customers, and products and services offered by the Firm. LEGAL RISK MANAGEMENT JPMorgan Chase & Co./2022 Form 10-K 146 The Firm has a senior forum that provides oversight of the Firm's conduct initiatives to develop a more holistic view of conduct risks and to connect key programs across the Firm in order to identify opportunities and emerging areas of focus. This forum is responsible for setting overall program direction for strategic enhancements to the Firm's employee conduct framework and reviewing the consolidated Firmwide Conduct Risk Appetite Assessment. Conduct risk management encompasses various aspects of people management practices throughout the employee life cycle, including recruiting, onboarding, training and development, performance management, promotion and compensation processes. Each LOB, Treasury and CIO, and each designated corporate function completes an assessment of conduct risk periodically, reviews metrics and issues which may involve conduct risk, and provides conduct education as appropriate. The Conduct Risk Program is governed by the CCOR Management policy, which establishes the framework for governance, identification, measurement, monitoring and testing, management and reporting conduct risk in the Firm. Governance and oversight Each LOB and Corporate is accountable for identifying and managing its conduct risk to provide appropriate engagement, ownership and sustainability of a culture consistent with the Firm's How We Do Business Principles (the "Principles"). The Principles serve as a guide for how employees are expected to conduct themselves. With the Principles serving as a guide, the Firm's Code sets out the Firm's expectations for each employee and provides information and resources to help employees conduct business ethically and in compliance with applicable laws, rules and regulations everywhere the Firm operates. Refer to Compliance Risk Management on page 145 for further discussion of the Code. Overview Conduct risk, a subcategory of operational risk, is the risk that any action or misconduct by an employee could lead to unfair client or customer outcomes, impact the integrity of the markets in which the Firm operates, harm employees or the Firm, or compromise the Firm's reputation. CONDUCT RISK MANAGEMENT Management's discussion and analysis JPMorgan Chase & Co./2022 Form 10-K December 31, 2022 1,418 Total assets at fair value 205,857 13,591 453,756 10,682 70,880 2,909 382,876 CLIMATE RISK MANAGEMENT Climate risk is the risk associated with the impacts of climate change on the Firm's clients, customers, operations and business strategy. Climate change is viewed as a driver of risk that may impact existing types of risks managed by the Firm. Climate risk is categorized into physical risk and transition risk. Physical risk refers to economic costs and financial loss associated with a changing climate. Acute physical risk drivers include the increased frequency or severity of climate and weather events, such as floods, wildfires and tropical storms. Chronic physical risk drivers include more gradual shifts in the climate, such as rising sea levels, persistent changes in precipitation levels and increases in average ambient temperatures. Transition risk refers to the financial and economic implications associated with a societal adjustment to a low- carbon economy. Transition risk drivers include possible changes in public policy, adoption of new technologies and shifts in consumer preferences. Transition risks may also be influenced by changes in the physical climate. Organization and management The Firm has a Climate Risk Management function that is responsible for establishing the Firmwide framework and strategy for managing climate risk. The Climate Risk Management function engages across the Firm to help integrate climate risk considerations into existing risk management frameworks, as appropriate. Other responsibilities of Climate Risk Management include: • • • Setting policies, standards, procedures and processes to support identification, escalation, monitoring and management of climate risk across the Firm Developing metrics, scenarios, and stress testing mechanisms designed to assess the range of potential climate-related financial and economic impacts to the Firm Establishing a Firmwide climate risk data strategy and the supporting climate risk technology infrastructure The LOBS and Corporate are responsible for the identification, assessment and management of climate risks present in their business activities and for adherence to applicable climate-related laws, rules and regulations. 239 Governance and oversight 42,079 7,973 Global Technology Product Security JPMorgan Chase & Co./2022 Form 10-K 150 (a) For purposes of the table above, the derivative receivables total reflects the impact of netting adjustments; however, the $10.7 billion of derivative receivables classified as level 3 does not reflect the netting adjustment as such netting is not relevant to a presentation based on the transparency of inputs to the valuation of an asset. The level 3 balances would be reduced if netting were applied, including the netting benefit associated with cash collateral. 2.3% Level 3 assets at fair value as a percentage of total Firm assets at fair value(a) 0.7% (a) percentage of total Firm assets Level 3 assets at fair value as a $3,665,743 1,979 $ 25,605 $ 1,108,261 Total assets measured at fair value Total Firm assets 2,658 Total assets measured at fair value on a nonrecurring basis Total assets measured at fair value on a recurring basis MSRS Other Loans 23,626 1,105,603 405 14,014 7,973 The Firm's approach to managing climate risk is consistent with the Firm's risk governance structure. The LOBS and Corporate are responsible for integrating climate risk management into existing governance frameworks, or creating new governance frameworks, as appropriate. The LOBS, Corporate and Climate Risk Management are responsible for providing the Board Risk Committee with information on significant climate risks and climate-related initiatives, as appropriate. JPMorgan Chase & Co./2022 Form 10-K 141 The Firm has experienced, and expects that it will continue to experience, a higher volume and complexity of cyber attacks against the backdrop of heightened geopolitical tensions. The Firm has implemented precautionary measures and controls reasonably designed to address this increased risk, such as enhanced threat monitoring. There can be no assurance that the measures taken by the Firm will be successful in defending against cyber attacks. Ongoing business expansions may expose the Firm to potential new threats as well as expanded regulatory scrutiny including the introduction of new cybersecurity requirements. The Firm continues to make significant investments in enhancing its cyber defense capabilities and to strengthen its partnerships with the appropriate government and law enforcement agencies and other businesses in order to understand the full spectrum of cybersecurity risks in the operating environment, enhance defenses and improve resiliency against cybersecurity threats. The Firm actively participates in discussions and simulations of cybersecurity risks both internally and with law enforcement, government officials, peer and industry groups, and has significantly increased efforts to educate employees and certain clients on the topic of cybersecurity risks. Third parties with which the Firm does business or that facilitate the Firm's business activities (e.g., vendors, supply chain, exchanges, clearing houses, central depositories, and financial intermediaries) are also sources of cybersecurity risk to the Firm. Third party cybersecurity incidents such as system breakdowns or failures, misconduct by the employees of such parties, or cyber attacks, including ransomware and supply-chain compromises, could affect their ability to deliver a product or service to the Firm or result in lost or compromised information of the Firm or its clients. Clients are also sources of cybersecurity risk to the Firm and its information assets, particularly when their activities and systems are beyond the Firm's own security and control systems. As a result, the Firm engages in regular and ongoing discussions with certain vendors and clients regarding cybersecurity risks and opportunities to improve security. However, where cybersecurity incidents occur as a result of client failures to maintain the security of their own systems and processes, clients are responsible for losses incurred. To help safeguard the confidentiality, integrity and availability of the Firm's infrastructure, resources and information, the Firm maintains a Information Security Program designed to prevent, detect, and respond to cyberattacks. The Board of Directors is periodically provided with updates on the Firm's Information Security Program, recommended changes, cybersecurity policies and practices, ongoing efforts to improve security, as well as the Firm's efforts regarding significant cybersecurity events. In addition, the Firm has a cybersecurity incident response JPMorgan Chase & Co./2022 Form 10-K 143 Management's discussion and analysis plan ("IRP") designed to enable the Firm to respond to attempted cybersecurity incidents, coordinate such responses with law enforcement and other government agencies, and notify clients and customers, as applicable. Among other key focus areas, the IRP is designed to mitigate the risk of insider trading connected to a cybersecurity incident, and includes various escalation points. The Global Cybersecurity and Technology Controls organization, working with each of the Firm's LOBS and Corporate, is responsible for identifying technology and cybersecurity risks and is responsible for the controls to manage threats. The organization consists of business aligned information security personnel that are supported within the organization by the following products and services that execute the Information Security Program for the Firm: • • Cyber Operations • Identity & Access Management • Trading-debt and equity instruments Derivative receivables (a) AFS securities Total trading assets Trading assets: 70,041 $ $ 311,883 Federal funds sold and securities purchased under resale agreements Securities borrowed Total level 3 assets disrupt or degrade service, sabotage systems or cause other damage. Cybersecurity risk is the risk of the Firm's exposure to harm or loss resulting from misuse or abuse of technology by malicious actors. Cybersecurity risk is an important and continuously evolving focus for the Firm. Significant resources are devoted to protecting and enhancing the security of computer systems, software, networks, storage devices, and other technology assets. The Firm's security efforts are designed to protect against, among other things, cybersecurity attacks by unauthorized parties attempting to obtain access to confidential information, destroy data, Cybersecurity risk In response to the war in Ukraine, numerous financial and economic sanctions have been imposed on Russia and Russia-associated entities and individuals by various governments around the world, including the authorities in the U.S., U.K. and EU. These sanctions are complex and continue to evolve. The Firm continues to face increased operational risk associated with addressing these complex compliance-related matters. To manage this increased risk, the Firm has implemented controls reasonably designed to mitigate the risk of non-compliance and to prevent dealing with sanctioned persons or in property subject to sanctions, as well as to block or restrict payments as required by the applicable regulations. Management's discussion and analysis OPERATIONAL RISK MANAGEMENT Operational risk is the risk of an adverse outcome resulting from inadequate or failed internal processes or systems; human factors; or external events impacting the Firm's processes or systems. Operational Risk includes compliance, conduct, legal, and estimations and model risk. Operational risk is inherent in the Firm's activities and can manifest itself in various ways, including fraudulent acts, business disruptions (including those caused by extraordinary events beyond the Firm's control), cyber attacks, inappropriate employee behavior, failure to comply with applicable laws, rules and regulations or failure of vendors or other third party providers to perform in accordance with their agreements. Operational Risk Management attempts to manage operational risk at appropriate levels in light of the Firm's financial position, the characteristics of its businesses, and the markets and regulatory environments in which it operates. Operational Risk Management Framework The Firm's Compliance, Conduct, and Operational Risk ("CCOR") Management Framework is designed to enable the Firm to govern, identify, measure, monitor and test, manage and report on the Firm's operational risk. Operational Risk Governance The LOBS and Corporate are responsible for the management of operational risk. The Control Management Organization, which consists of control managers within each LOB and Corporate, is responsible for the day-to-day execution of the CCOR Framework. The Firm's Global Chief Compliance Officer ("CCO") and FRE for Operational Risk and Qualitative Risk Appetite is responsible for defining the CCOR Management Framework and establishing the minimum standards for its execution. The LOB and Corporate aligned CCOR Lead Officers report to the Global CCO and FRE for Operational Risk and Qualitative Risk Appetite and are independent of the respective businesses or functions they oversee. The CCOR Management Framework is included in the Risk Governance and Oversight Policy that is reviewed and approved by the Board Risk Committee periodically. Operational Risk Identification The Firm utilizes a structured risk and control self- assessment process that is executed by the LOBS and Corporate. As part of this process, the LOBS and Corporate evaluate the effectiveness of their respective control environment to assess where controls have failed, and to determine where remediation efforts may be required. The Firm's Operational Risk and Compliance organization ("Operational Risk and Compliance") provides oversight of and challenge to these evaluations and may also perform independent assessments of significant operational risk events and areas of concentrated or emerging risk. (in millions, except ratios) Operational Risk Measurement Operational Risk and Compliance performs an independent assessment of the operational risks inherent within the LOBS and Corporate, which includes evaluating the effectiveness of the control environments and reporting the results to senior management. The Firm considers the impact of stressed economic conditions on operational risk losses and develops a forward looking view of material operational risk events that may occur in a stressed environment. The Firm's operational risk stress testing framework is utilized in calculating results for the Firm's CCAR and other stress testing processes. Refer to Capital Risk Management on pages 86-96 for information related to operational risk RWA, and CCAR. Operational Risk Monitoring and testing The results of risk assessments performed by Operational Risk and Compliance are used in connection with their independent monitoring and testing compliance of the LOBS and Corporate with laws, rules and regulations. Through monitoring and testing, Operational Risk and Compliance independently identify areas of heightened operational risk and tests the effectiveness of controls within the LOBS and Corporate. 142 JPMorgan Chase & Co./2022 Form 10-K Management of Operational Risk The operational risk areas or issues identified through monitoring and testing are escalated to the LOBS and Corporate to be remediated through action plans, as needed, to mitigate operational risk. Operational Risk and Compliance may advise the LOBS and Corporate in the development and implementation of action plans. Operational Risk Reporting All employees of the Firm are expected to escalate risks appropriately. Risks identified by Operational Risk and Compliance are escalated to the appropriate LOB and Corporate Control Committees, as needed. Operational Risk and Compliance has established standards designed to ensure that consistent operational risk reporting and operational risk reports are produced on a Firmwide basis as well as by the LOBS and Corporate. Reporting includes the evaluation of key risk and performance indicators against established thresholds as well as the assessment of different types of operational risk against stated risk appetite. The standards reinforce escalation protocols to senior management and to the Board of Directors. Subcategories and examples of operational risks Operational risk can manifest itself in various ways. Operational risk subcategories include Compliance risk, Conduct risk, Legal risk, and Estimations and Model risk. Refer to pages 145, 146, 147 and 148, respectively for more information on Compliance, Conduct, Legal, and Estimations and Model risk. Details on other select examples of operational risks such as cybersecurity, business and technology resiliency, payment fraud and third-party outsourcing are provided below. War in Ukraine and Sanctions In addition, Operational Risk and Compliance assesses operational risks through quantitative means, including operational risk-based capital and estimation of operational risk losses under both baseline and stressed conditions. The primary component of the operational risk capital estimate is the Loss Distribution Approach ("LDA") statistical model, which simulates the frequency and severity of future operational risk loss projections based on historical data. The LDA model is used to estimate an aggregate operational risk loss over a one-year time horizon, at a 99.9% confidence level. The LDA model incorporates actual internal operational risk losses in the quarter following the period in which those losses were realized, and the calculation generally continues to reflect such losses even after the issues or business activities giving rise to the losses have been remediated or reduced. As required under the Basel III capital framework, the Firm's operational risk-based capital methodology, which uses the Advanced Measurement Approach ("AMA”), incorporates internal and external losses as well as management's view of tail risk captured through operational risk scenario analysis, and evaluation of key business environment and internal control metrics. The Firm does not reflect the impact of insurance in its AMA estimate of operational risk capital. Governance, Risk & Controls 2,170 Management's report on internal control over financial reporting Technology changes instituted by the Firm, its counterparties or competitors; The effectiveness of the Firm's control agenda; Ability of the Firm to develop or discontinue products and services, and the extent to which products or services previously sold by the Firm require the Firm to incur liabilities or absorb losses not contemplated at their initiation or origination; Acceptance of the Firm's new and existing products and services by the marketplace and the ability of the Firm to innovate and to increase market share; Ability of the Firm to attract and retain qualified and diverse employees; Ability of the Firm to control expenses; Competitive pressures; Changes in the credit quality of the Firm's clients, customers and counterparties; Adequacy of the Firm's risk management framework, disclosure controls and procedures and internal control over financial reporting; Adverse judicial or regulatory proceedings; Changes in applicable accounting policies, including the introduction of new accounting standards; Ability of the Firm to determine accurate values of certain assets and liabilities; Occurrence of natural or man-made disasters or calamities, including health emergencies, the spread of infectious diseases, epidemics or pandemics, an outbreak or escalation of hostilities or other geopolitical instabilities, the effects of climate change or extraordinary events beyond the Firm's control, and the Firm's ability to deal effectively with disruptions caused by the foregoing; Ability of the Firm to maintain the security of its financial, accounting, technology, data processing and other operational systems and facilities; Ability of the Firm to withstand disruptions that may be caused by any failure of its operational systems or those of third parties; Ability of the Firm to effectively defend itself against cyber attacks and other attempts by unauthorized parties to access information of the Firm or its customers or to disrupt the Firm's systems; and The other risks and uncertainties detailed in Part I, Item 1A: Risk Factors in JPMorgan Chase's 2022 Form 10-K. Any forward-looking statements made by or on behalf of the Firm speak only as of the date they are made, and JPMorgan Chase does not undertake to update any forward-looking statements. The reader should, however, consult any further disclosures of a forward-looking nature the Firm may make in any subsequent Form 10-Ks, Quarterly Reports on Form 10-Qs, or Current Reports on Form 8-K. 154 JPMorgan Chase & Co./2022 Form 10-K • Management of JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm") is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over financial reporting is a process designed by, or under the supervision of, the Firm's principal executive and principal financial officers, or persons performing similar functions, and effected by JPMorgan Chase's Board of Directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP"). • . Changes in the level of inflation; • Changes in income tax laws, rules, and regulations; • Securities and capital markets behavior, including changes in market liquidity and volatility; • • • Changes in investor sentiment or consumer spending or savings behavior; Ability of the Firm to manage effectively its capital and liquidity; Changes in credit ratings assigned to the Firm or its subsidiaries; • Damage to the Firm's reputation; • • Ability of the Firm to appropriately address social, environmental and sustainability concerns that may arise, including from its business activities; Ability of the Firm to deal effectively with an economic slowdown or other economic or market disruption, including, but not limited to, in the interest rate environment; • • JPMorgan Chase's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records, that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Firm's assets; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. GAAP, and that receipts and expenditures of the Firm are being made only in accordance with authorizations of JPMorgan Chase's management and directors; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Firm's assets that could have a material effect on the financial statements. Based upon the assessment performed, management concluded that as of December 31, 2022, JPMorgan Chase's internal control over financial reporting was effective based upon the COSO 2013 framework. Additionally, based upon management's assessment, the Firm determined that there were no material weaknesses in its internal control over financial reporting as of December 31, 2022. A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. PricewaterhouseCoopers LLP • 300 Madison Avenue • New York, NY 10017 156 JPMorgan Chase & Co./2022 Form 10-K Report of Independent Registered Public Accounting Firm Critical Audit Matters The critical audit matters communicated below are matters arising from the current period audit of the consolidated financial statements that were communicated or required to be communicated to the audit committee and that (i) relate to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate. Allowance for Loan Losses - Portfolio-based component of Wholesale Loan and Credit Card Loan Portfolios As described in Note 13 to the consolidated financial statements, the allowance for loan losses for the portfolio- based component of the wholesale and credit card loan portfolios was $17.0 billion on total portfolio-based retained loans of $785.9 billion at December 31, 2022. The Firm's allowance for loan losses represents management's estimate of expected credit losses over the remaining expected life of the Firm's loan portfolios and considers expected future changes in macroeconomic conditions. The portfolio-based component of the Firm's allowance for loan losses for the wholesale and credit card retained loan portfolios begins with a quantitative calculation of expected credit losses over the expected life of the loan by applying credit loss factors to the estimated exposure at default. The credit loss factors applied are determined based on the weighted average of five internally developed macroeconomic scenarios that take into consideration the Firm's economic outlook as derived through forecast macroeconomic variables, the most significant of which are U.S. unemployment and U.S. real gross domestic product. This quantitative calculation is further adjusted to take into consideration model imprecision, emerging risk assessments, trends and other subjective factors that are not yet otherwise reflected in the credit loss estimate. The principal considerations for our determination that performing procedures relating to the allowance for loan losses for the portfolio-based component of the wholesale and credit card loan portfolios is a critical audit matter are (i) the significant judgment and estimation by management in the forecast of macroeconomic variables, specifically U.S. unemployment and U.S. real gross domestic product, as the Firm's forecasts of economic conditions significantly affect its estimate of expected credit losses at the balance sheet date, (ii) the significant judgment and estimation by management in determining the quantitative calculation utilized in their credit loss estimates and the adjustments to take into consideration model imprecision, emerging risk assessments, trends and other subjective factors that are not yet otherwise reflected in the credit loss estimate, which both in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures and in evaluating audit evidence obtained relating to the credit loss estimates and the appropriateness of the adjustments to the credit loss estimates, and (iii) the audit effort involved the use of professionals with specialized skill and knowledge. Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the Firm's allowance for loan losses, including controls over model validation and generation of macroeconomic scenarios. These procedures also included, among others, testing management's process for estimating the allowance for loan losses, which involved (i) evaluating the appropriateness of the models and methodologies used in quantitative calculations; (ii) evaluating the reasonableness of forecasts of U.S. unemployment and U.S. real gross domestic product; (iii) testing the completeness and accuracy of data used in the estimate; and (iv) evaluating the reasonableness of management's adjustments to the quantitative output for the impacts of model imprecision, emerging risk assessments, trends and other subjective factors that are not yet otherwise reflected in the credit loss estimate. These procedures also included the use of professionals with specialized skill and knowledge to assist in evaluating the appropriateness of certain models, methodologies and macroeconomic variables. Fair Value of Certain Level 3 Financial Instruments As described in Notes 2 and 3 to the consolidated financial statements, the Firm carries $1.1 trillion of its assets and $453.7 billion of its liabilities at fair value on a recurring basis. Included in these balances are $13.6 billion of trading assets and $37.8 billion of liabilities measured at fair value on a recurring basis, collectively financial instruments, which are classified as level 3 as they contain one or more inputs to valuation which are unobservable and significant to their fair value measurement. The Firm utilized internally developed valuation models and unobservable inputs to estimate fair value of the level 3 financial instruments. The unobservable inputs used by management to estimate the fair value of certain of these financial instruments include volatility relating to interest rates, correlation relating to interest rates, equity prices, credit and foreign exchange rates, and Bermudan switch values. The principal considerations for our determination that performing procedures relating to the fair value of certain level 3 financial instruments is a critical audit matter are (i) the significant judgment and estimation by management in determining the inputs to estimate fair value, which in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures and in evaluating audit evidence obtained related to the fair value of these financial instruments, and (ii) the audit effort involved the use of professionals with specialized skill and knowledge. JPMorgan Chase & Co./2022 Form 10-K 157 Report of Independent Registered Public Accounting Firm Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to the Firm's determination of the fair value, including controls over models, inputs, and data. These procedures also included, among others, the involvement of professionals with specialized skill and knowledge to assist in developing an independent estimate of fair value for a sample of these financial instruments and comparing management's estimate to the independently developed estimate of fair value. Developing the independent estimate involved testing the completeness and accuracy of data provided by management, developing independent inputs and, as appropriate, evaluating and utilizing management's aforementioned unobservable inputs. Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions. Definition and Limitations of Internal Control over Financial Reporting Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Management has completed an assessment of the effectiveness of the Firm's internal control over financial reporting as of December 31, 2022. In making the assessment, management used the "Internal Control - Integrated Framework" ("COSO 2013") promulgated by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO"). We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects. Basis for Opinions The effectiveness of the Firm's internal control over financial reporting as of December 31, 2022, has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which appears herein. James Dimon спие Dinin Chairman and Chief Executive Officer Jeremy Barnum Executive Vice President and Chief Financial Officer JPMorgan Chase & Co./2022 Form 10-K February 21, 2023 155 Report of Independent Registered Public Accounting Firm pwc To the Board of Directors and Shareholders of JPMorgan Chase & Co.: Opinions on the Financial Statements and Internal Control over Financial Reporting We have audited the accompanying consolidated balance sheets of JPMorgan Chase & Co. and its subsidiaries (the "Firm") as of December 31, 2022 and 2021, and the related consolidated statements of income, comprehensive income, changes in stockholders' equity and cash flows for each of the three years in the period ended December 31, 2022, including the related notes (collectively referred to as the “consolidated financial statements"). We also have audited the Firm's internal control over financial reporting as of December 31, 2022, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Firm as of December 31, 2022 and 2021, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2022 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Firm maintained, in all material respects, effective internal control over financial reporting as of December 31, 2022, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO. Change in Accounting Principle As discussed in Note 1 to the consolidated financial statements, the Firm changed the manner in which it accounts for credit losses on certain financial instruments in 2020. The Firm's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's report on internal control over financial reporting. Our responsibility is to express opinions on the Firm's consolidated financial statements and on the Firm's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Firm in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. PriceuntuhouseCoopers LLP Changes in trade, monetary and fiscal policies and laws; Changes in laws, rules, and regulatory requirements, including capital and liquidity requirements affecting the Firm's businesses, and the ability of the Firm to address those requirements; Refer to Note 25 for additional information on income taxes. Litigation reserves Refer to Note 30 for a description of the significant estimates and judgments associated with establishing litigation reserves. 152 JPMorgan Chase & Co./2022 Form 10-K ACCOUNTING AND REPORTING DEVELOPMENTS Financial Accounting Standards Board (“FASB”) Standards Adopted since January 1, 2021 Standard Reference Rate Reform • Issued March 2020 and updated January 2021 and December 2022 Summary of guidance • • Provides optional expedients and exceptions to current accounting guidance when financial instruments, hedge accounting relationships, and other transactions are amended due to reference rate reform. Provides an election to account for certain contract amendments related to reference rate reform as modifications rather than extinguishments without the requirement to assess the significance of the amendments. The Firm's provision for income taxes is composed of current and deferred taxes. The current and deferred tax provisions are calculated based on estimates and assumptions that could differ from the actual results reflected in income tax returns filed during the subsequent year. Adjustments based on filed returns are generally recorded in the period when the tax returns are filed and the global tax implications are known, which could impact the Firm's effective tax rate. Allows for changes in critical terms of a hedge accounting relationship without automatic termination of that relationship. Provides various practical expedients and elections designed to allow hedge accounting to continue uninterrupted during the transition period. The Firm adjusts its unrecognized tax benefits as necessary when new information becomes available, including changes in tax law and regulations, and interactions with taxing authorities. Uncertain tax positions that meet the more-likely-than-not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the largest amount of benefit that management believes is more likely than not to be realized upon settlement. It is possible that the reassessment of JPMorgan Chase's unrecognized tax benefits may have a material impact on its effective income tax rate in the period in which the reassessment occurs. Although the Firm believes that its estimates are reasonable, the final tax amount could be different from the amounts reflected in the Firm's income tax provisions and accruals. To the extent that the final outcome of these amounts is different than the amounts recorded, such differences will generally impact the Firm's provision for income taxes in the period in which such a determination is made. The Firm has also recognized deferred tax assets in connection with certain tax attributes, including net operating loss (“NOL”) carryforwards and foreign tax credit ("FTC") carryforwards. The Firm performs regular reviews to ascertain whether its deferred tax assets are realizable. These reviews include management's estimates and assumptions regarding future taxable income, including foreign source income, and may incorporate various tax planning strategies, including strategies that may be available to utilize NOLS and FTCs before they expire. In connection with these reviews, if it is determined that a deferred tax asset is not realizable, a valuation allowance is In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate valuation model or other valuation technique to use. Second, the lack of observability of certain significant inputs requires management to assess relevant empirical data in deriving valuation inputs including, for example, transaction details, yield curves, interest rates, prepayment speed, default rates, volatilities, correlations, prices (such as commodity, equity or debt prices), valuations of comparable instruments, foreign exchange rates and credit curves. Refer to Note 2 for a further discussion of the valuation of level 3 instruments, including unobservable inputs used. For instruments classified in levels 2 and 3, management judgment must be applied to assess the appropriate level of valuation adjustments to reflect counterparty credit quality, the Firm's creditworthiness, market funding rates, liquidity considerations, unobservable parameters, and for portfolios that meet specified criteria, the size of the net open risk position. The judgments made are typically affected by the type of product and its specific contractual terms, and the level of liquidity for the product or within the market as a whole. In periods of heightened market volatility and uncertainty judgments are further affected by the wider variation of reasonable valuation estimates, particularly for positions that are less liquid. Refer to Note 2 for a further discussion of valuation adjustments applied by the Firm. Imprecision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm's businesses and portfolios. The Firm uses various methodologies and assumptions in the determination of fair value. The use of methodologies or assumptions different than those used by the Firm could result in a different estimate of fair value at the reporting date. Refer to Note 2 for a detailed discussion of the Firm's valuation process and hierarchy, and its determination of fair value for individual financial instruments. Goodwill impairment Under U.S. GAAP, goodwill must be allocated to reporting units and tested for impairment at least annually. The Firm's process and methodology used to conduct goodwill impairment testing is described in Note 15. Management applies significant judgment when testing goodwill for impairment. The goodwill associated with each business combination is allocated to the related reporting units for goodwill impairment testing. For the year ended December 31, 2022, the Firm reviewed current economic conditions, estimated market cost of equity, as well as actual business results and projections of business performance. Based on such reviews, the Firm has concluded that goodwill was not impaired as of December 31, 2022. For each of the reporting units, fair value exceeded carrying value by at least 10% and there was no indication of a significant risk of goodwill impairment based on current projections and valuations. The projections for the Firm's reporting units are consistent with management's current business outlook assumptions in the short term, and the Firm's best estimates of long- term growth and return on equity in the longer term. Where possible, the Firm uses third-party and peer data to benchmark its assumptions and estimates. Refer to Note 15 for additional information on goodwill, including the goodwill impairment assessment as of December 31, 2022. Credit card rewards liability JPMorgan Chase offers credit cards with various rewards programs which allow cardholders to earn rewards points based on their account activity and the terms and conditions of the rewards program. Generally, there are no limits on the points that an eligible cardholder can earn, nor do the points expire, and the points can be redeemed for a variety of rewards, including cash (predominantly in the form of account credits), gift cards and travel. The Firm maintains a rewards liability which represents the estimated cost of rewards points earned and expected to be redeemed by cardholders. The liability is accrued as the cardholder earns the benefit and is reduced when the cardholder redeems points. This liability was $11.3 billion and $9.8 billion at December 31, 2022 and 2021, respectively, and is recorded in accounts payable and other liabilities on the Consolidated balance sheets. The increase the liability was driven by continued growth in rewards points earned on increased cardholder spending and promotional offers outpacing redemptions throughout 2022. The rewards liability is sensitive to redemption rate (“RR”) and cost per point (“CPP”) assumptions. The RR assumption is used to estimate the number of points earned by customers that will be redeemed over the life of the account. The CPP assumption is used to estimate the cost of future point redemptions. These assumptions are evaluated periodically considering historical actuals, cardholder redemption behavior and management judgment. Updates JPMorgan Chase & Co./2022 Form 10-K 151 Management's discussion and analysis to these assumptions will impact the rewards liability. As of December 31, 2022, a combined increase of 25 basis points in RR and 1 basis point in CPP would increase the rewards liability by approximately $315 million. Income taxes JPMorgan Chase is subject to the income tax laws of the various jurisdictions in which it operates, including U.S. federal, state and local, and non-U.S. jurisdictions. These laws are often complex and may be subject to different interpretations. To determine the financial statement impact of accounting for income taxes, including the provision for income tax expense and unrecognized tax benefits, JPMorgan Chase must make assumptions and judgments about how to interpret and apply these complex tax laws to numerous transactions and business events, as well as make judgments regarding the timing of when certain items may affect taxable income in the U.S. and non-U.S. tax jurisdictions. JPMorgan Chase's interpretations of tax laws around the world are subject to review and examination by the various taxing authorities in the jurisdictions where the Firm operates, and disputes may occur regarding its view on a tax position. These disputes over interpretations with the various taxing authorities may be settled by audit, administrative appeals or adjudication in the court systems of the tax jurisdictions in which the Firm operates. JPMorgan Chase regularly reviews whether it may be assessed additional income taxes as a result of the resolution of these matters, and the Firm records additional unrecognized tax benefits, as appropriate. In addition, the Firm may revise its estimate of income taxes due to changes in income tax laws, legal interpretations, and business strategies. It is possible that revisions in the Firm's estimate of income taxes may materially affect the Firm's results of operations in any reporting period. Deferred taxes arise from differences between assets and liabilities measured for financial reporting versus income tax return purposes. Deferred tax assets are recognized if, in management's judgment, their realizability is determined to be more likely than not. Deferred taxes are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred taxes of a change in tax rates is recognized within the provision for income taxes in the period enacted. established. The valuation allowance may be reversed in a subsequent reporting period if the Firm determines that, based on revised estimates of future taxable income or changes in tax planning strategies, it is more likely than not that all or part of the deferred tax asset will become realizable. As of December 31, 2022, management has determined it is more likely than not that the Firm will realize its deferred tax assets, net of the existing valuation allowance. Heightened regulatory and governmental oversight and scrutiny of JPMorgan Chase's business practices, including dealings with retail customers; • Provides a one-time election to transfer securities out of the held-to-maturity classification if certain criteria are met. The January 2021 update provides an election to account for derivatives modified to change the rate used for discounting, margining, or contract price alignment (collectively "discounting transition") as modifications. Effects on financial statements . Issued and effective March 12, 2020. The January 7, 2021 and December 21, 2022 updates were effective when issued. The Firm elected to apply certain of the practical expedients related to contract modifications and hedge accounting relationships, and discounting transition beginning in the third quarter of 2020. The discounting transition election was applied retrospectively. The main purpose of the practical expedients is to ease the administrative burden of accounting for contracts impacted by reference rate reform. These elections did not have a material impact on the Consolidated Financial Statements. Effects on financial statements • Adopted prospectively on January 1, 2023 and, as permitted by the guidance, in January 2023 the Firm transferred and designated approximately $7.0 billion of HTM securities into a closed AFS securities portfolio hedged under the portfolio layer method. • • Adopted January 1, 2023. This guidance was adopted using a modified retrospective method which resulted in a net decrease to the allowance for credit losses of approximately $600 million and an increase to retained earnings of approximately $450 million after-tax, predominantly driven by residential real estate and credit card. Refer to Note 1 for further information. 153 Management's discussion and analysis FORWARD-LOOKING STATEMENTS From time to time, the Firm has made and will make forward-looking statements. These statements can be identified by the fact that they do not relate strictly to historical or current facts. Forward-looking statements often use words such as "anticipate,” “target,” “expect,” "estimate," "intend,” “plan,” “goal," "believe," or other words of similar meaning. Forward-looking statements provide JPMorgan Chase's current expectations or forecasts of future events, circumstances, results or aspirations. JPMorgan Chase's disclosures in this 2022 Form 10-K contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The Firm also may make forward-looking statements in its other documents filed or furnished with the SEC. In addition, the Firm's senior management may make forward-looking statements orally to investors, analysts, representatives of the media and others. All forward-looking statements are, by their nature, subject to risks and uncertainties, many of which are beyond the Firm's control. JPMorgan Chase's actual future results may differ materially from those set forth in its forward-looking statements. While there is no assurance that any list of risks and uncertainties or risk factors is complete, below are certain factors which could cause actual results to differ from those in the forward-looking statements: • • • • Local, regional and global business, economic and political conditions and geopolitical events, including the war in Ukraine; JPMorgan Chase & Co./2022 Form 10-K • is reflected as an adjustment to retained earnings at the effective date. Requires disclosure of current period loan charge-off information by origination year. ⚫ The December 2022 update extends the termination date of the optional expedients and exceptions to current accounting guidance to December 31, 2024. FASB Standards Issued but Not Adopted as of December 31, 2022 Standard Summary of guidance Derivatives and Hedging: Fair Value Hedging Portfolio Layer Method Issued March 2022 Financial Instruments Credit Losses: Troubled Debt Restructurings and Vintage Disclosures Issued March 2022 • • • • • • Expands the current ability to hedge a portfolio of prepayable assets to allow more of the portfolio to be hedged. Non-prepayable assets can also be included in the same portfolio, thus increasing the size of the portfolio and the amount available to be hedged. Clarifies the types of derivatives that can be used as hedges, and the balance sheet presentation and disclosure requirements for the hedge accounting adjustments. Allows a one-time reclassification from HTM to AFS upon adoption. Eliminates existing accounting and disclosure requirements for Troubled Debt Restructurings, including the requirement to measure the allowance using a discounted cash flow methodology. Requires disclosure of loan modifications for borrowers experiencing financial difficulty involving principal forgiveness, interest rate reduction, other- than-insignificant payment delay, term extension or a combination of these modifications. May be adopted prospectively, or by using a modified retrospective method wherein the effect of adoption Details of the Firm's processes for determining fair value are set out in Note 2. Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed valuation models and other valuation techniques that use significant unobservable inputs and are therefore classified within level 3 of the fair value hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2. February 21, 2023 158 Weighted-average diluted shares $ 12.10 12.09 15.39 15.36 $ 8.89 8.88 2,965.8 3,021.5 2,970.0 3,026.6 3,082.4 3,087.4 The Notes to Consolidated Financial Statements are an integral part of these statements. JPMorgan Chase & Co./2022 Form 10-K 159 JPMorgan Chase & Co. Consolidated statements of comprehensive income Year ended December 31, (in millions) Weighted-average basic shares Net income Diluted earnings per share Net income per common share data 76,140 71,343 66,656 46,166 59,562 35,815 8,490 11,228 6,684 $ 37,676 $ 48,334 $ 29,131 Net income applicable to common stockholders $ 35,892 $ 46,503 $ 27,410 Basic earnings per share 5,941 Other comprehensive income/(loss), after-tax Translation adjustments, net of hedges 922 212 DVA on fair value option elected liabilities 1,621 (293) (491) Total other comprehensive income/(loss), after-tax Comprehensive income (17,257) (8,070) 6,417 $ 20,419 $ 40,264 $ 35,548 The Notes to Consolidated Financial Statements are an integral part of these statements. 160 JPMorgan Chase & Co./2022 Form 10-K (1,241) Unrealized gains/(losses) on investment securities Defined benefit pension and OPEB plans (2,679) Fair value hedges Cash flow hedges 2022 2021 2020 $ 37,676 $ 48,334 $ 29,131 (11,764) (5,540) 4,123 (611) (461) 234 98 (19) 19 (5,360) 2,320 We have served as the Firm's auditor since 1965. 5,469 Net income 6,686 $ 13,216 $ 9,486 19,912 16,304 18,021 7,098 7,032 6,511 20,677 18,177 (2,380) (345) 802 1,250 3,091 4,420 5,102 4,435 $ 4,322 2020 2022 JPMorgan Chase & Co./2022 Form 10-K JPMorgan Chase & Co. Consolidated statements of income Year ended December 31, (in millions, except per share data) Revenue Investment banking fees Principal transactions Lending- and deposit-related fees Asset management, administration and commissions Investment securities gains/(losses) Mortgage fees and related income Card income Other income Noninterest revenue Interest income Interest expense Net interest income Total net revenue Provision for credit losses 2021 6,365 4,830 61,985 4,696 4,516 4,449 Technology, communications and equipment expense 9,358 9,941 10,338 Professional and outside services 10,174 9,814 8,464 Marketing 3,911 3,036 2,476 Other expense Total noninterest expense Income before income tax expense Income tax expense Occupancy expense 4,865 34,988 41,636 69,338 65,388 92,807 57,864 64,523 26,097 5,553 9,960 66,710 52,311 54,563 128,695 121,649 119,951 6,389 (9,256) 17,480 Noninterest expense Compensation expense 38,567 Valuation 21,029 629 34,473 (47,115) 48,626 50,897 (33,676) (111,756) 21,360 (12,400) 39,159 84,616 (126,258) 44,892 (128,968) (11,932) (137,819) 50,075 162,748 149,758 (248,785) (397,145) (54,278) 57,675 23,559 (50,263) (7,341) (129,344) (261,912) All other investing activities, net Net cash (used in) investing activities Financing activities 35,845 (91,797) (11,044) Net change in: (79,910) 107,119 (22,970) (12,401) (18,012) (2,882) (11,745) (42,430) 11,170 78,084 (23,190) 77,198 58,614 43,162 7,415 2,339 (398) 3,115 Loans and lending-related commitments - wholesale Deposits (136,895) 293,764 Cash and due from banks and deposits with banks at the beginning of the period Cash and due from banks and deposits with banks at the end of the period Cash interest paid 7,350 4,500 (7,434) (2,575) (1,430) (3,162) Net increase/(decrease) in cash and due from banks and deposits with banks (18,408) (13,562) (12,858) (12,690) 234 (1,477) (927) (126,257) (6,517) Effect of exchange rate changes on cash and due from banks and deposits with banks Net cash provided by/(used in) financing activities All other financing activities, net 602,765 Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings Beneficial interests issued by consolidated VIES 8,455 (8,984) 2,205 (20,799) 7,773 (4,254) 31,528 4,438 Proceeds from long-term borrowings Payments of long-term borrowings 78,442 (45,556) 82,409 (54,932) (105,055) 1,347 78,686 Proceeds from issuance of preferred stock Redemption of preferred stock Treasury stock repurchased Dividends paid (20,734) 275,993 (45,635) (31,449) 20,203 JPMorgan Chase & Co./2022 Form 10-K JPMorgan Chase & Co. Consolidated statements of cash flows Year ended December 31, (in millions) Operating activities Net income Adjustments to reconcile net income to net cash provided by/(used in) operating activities: 162 Provision for credit losses Deferred tax (benefit)/expense Other Originations and purchases of loans held-for-sale Proceeds from sales, securitizations and paydowns of loans held-for-sale Net change in: Trading assets Securities borrowed Depreciation and amortization Accrued interest and accounts receivable The Notes to Consolidated Financial Statements are an integral part of these statements. Total stockholders' equity Balance at January 1 Repurchase Reissuance (21) 21 (105,415) (3,122) 1,201 (107,336) Effective January 1, 2020, the Firm adopted the CECL accounting guidance. Refer to Note 1 for further information. (88,184) (18,448) (6,397) 1,217 (105,415) $ 292,332 $ 294,127 1,262 (88,184) $ 279,354 Balance at December 31 (83,049) Other assets Trading liabilities Accounts payable and other liabilities (9,256) 17,480 7,051 7,932 8,614 (2,738) 3,748 6,389 (3,573) 3,274 1,649 (149,167) (347,864) 167,709 336,413 (166,504) 175,490 5,174 $ 48,334 $ 29,131 37,676 $ Other operating adjustments Net cash provided by/(used in) operating activities Investing activities Net change in: Federal funds sold and securities purchased under resale agreements Held-to-maturity securities: Proceeds from paydowns and maturities Purchases Available-for-sale securities: Proceeds from paydowns and maturities Proceeds from sales Purchases Proceeds from sales and securitizations of loans held-for-investment Other changes in loans, net 2022 2021 2020 85,710 (148,749) Treasury stock, at cost 596,645 (11,508) Note 18 page 260 Long-term debt Note 20 page 263 Earnings per share Note 23 Leases page 268 Note 25 Other Variable interest entities Off-balance sheet lending-related financial instruments, guarantees and other commitments Litigation Note 28 Income taxes page 276 page 259 page 255 Investment securities Note 10 page 217 Securities financing activities Note 11 page 222 Loans Note 16 Note 12 Allowance for credit losses Note 13 page 242 Note 14 page 247 Goodwill and Mortgage servicing rights Premises and equipment Note 15 page 225 Note 30 page 283 166 If prices or quotes are not available for an instrument or a similar instrument, fair value is generally determined using valuation models that consider relevant transaction terms such as maturity and use as inputs market-based or independently sourced parameters. Where this is the case the price verification process described above is applied to the inputs in those models. Under the Firm's Estimations and Model Risk Management Policy, MRGR reviews and approves new models, as well as material changes to existing models, prior to implementation in the operating environment. In certain circumstances exceptions may be granted to the Firm's policy to allow a model to be used prior to review or approval. MRGR may also require the user to take appropriate actions to mitigate the model risk if it is to be used in the interim. These actions will depend on the model and may include, for example, limitation of trading activity. Fair value hierarchy A three-level fair value hierarchy has been established under U.S. GAAP for disclosure of fair value measurements. The fair value hierarchy is based on the observability of inputs to the valuation of an asset or liability as of the measurement date. The three levels are defined as follows. • • • Valuation model review and approval Level 1 - inputs to the valuation methodology are quoted prices (unadjusted) for identical assets or liabilities in active markets. Level 3 - one or more inputs to the valuation methodology are unobservable and significant to the fair value measurement. A financial instrument's categorization within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. 168 JPMorgan Chase & Co./2022 Form 10-K The following table describes the valuation methodologies generally used by the Firm to measure its significant products/ instruments at fair value, including the general classification of such instruments pursuant to the fair value hierarchy. Product/instrument Level 2 - inputs to the valuation methodology include quoted prices for similar assets and liabilities in active markets, and inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the financial instrument. Where appropriate, the Firm also applies adjustments to its estimates of fair value in order to appropriately reflect counterparty credit quality (CVA), the Firm's own creditworthiness (DVA) and the impact of funding (FVA), using a consistent framework across the Firm. Refer to Credit and funding adjustments on page 184 of this Note for more information on such adjustments. Uncertainty adjustments related to unobservable parameters may be made when positions are valued using prices or input parameters to valuation models that are unobservable due to a lack of market activity or because they cannot be implied from observable market data. Such prices or parameters must be estimated and are, therefore, subject to management judgment. Adjustments are made to reflect the uncertainty inherent in the resulting valuation estimate. Notes to consolidated financial statements JPMorgan Chase & Co./2022 Form 10-K Note 2 - Fair value measurement JPMorgan Chase carries a portion of its assets and liabilities at fair value. These assets and liabilities are predominantly carried at fair value on a recurring basis (i.e., assets and liabilities that are measured and reported at fair value on the Firm's Consolidated balance sheets). Certain assets, liabilities and unfunded lending-related commitments are measured at fair value on a nonrecurring basis; that is, they are not measured at fair value on an ongoing basis but are subject to fair value adjustments only in certain circumstances (for example, when there is evidence of impairment). Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Fair value is based on quoted market prices or inputs, where available. If prices or quotes are not available, fair value is based on valuation models and other valuation techniques that consider relevant transaction characteristics (such as maturity) and use, as inputs, observable or unobservable market parameters, including yield curves, interest rates, volatilities, prices (such as commodity, equity or debt prices), correlations, foreign exchange rates and credit curves. Valuation adjustments may be made to ensure that financial instruments are recorded at fair value, as described below. The level of precision in estimating unobservable market inputs or other factors can affect the amount of gain or loss recorded for a particular position. Furthermore, while the Firm believes its valuation methods are appropriate and consistent with those of other market participants, the methods and assumptions used reflect management judgment and may vary across the Firm's businesses and portfolios. The Firm uses various methodologies and assumptions in the determination of fair value. The use of different methodologies or assumptions by other market participants compared with those used by the Firm could result in the Firm deriving a different estimate of fair value at the reporting date. Valuation process Risk-taking functions are responsible for providing fair value estimates for assets and liabilities carried on the Consolidated balance sheets at fair value. The Firm's Valuation Control Group ("VCG"), which is part of the Firm's Finance function and independent of the risk-taking functions, is responsible for verifying these estimates and determining any fair value adjustments that may be required to ensure that the Firm's positions are recorded at fair value. In addition, the Firm's Valuation Governance Forum ("VGF"), which is composed of senior finance and risk executives, is responsible for overseeing the management of risks arising from valuation activities conducted across the Firm. The Firmwide VGF is chaired by the Firmwide head of the VCG (under the direction of the Firm's Controller), and includes sub-forums covering the CIB, CCB, CB, AWM and certain corporate functions including Treasury and CIO. Price verification process The VCG verifies fair value estimates provided by the risk- taking functions by leveraging independently derived prices, valuation inputs and other market data, where available. Where independent prices or inputs are not available, the VCG performs additional review to ensure the reasonableness of the estimates. The additional review may include evaluating the limited market activity including client unwinds, benchmarking valuation inputs to those used for similar instruments, decomposing the valuation of structured instruments into individual components, comparing expected to actual cash flows, reviewing profit and loss trends, and reviewing trends in collateral valuation. There are also additional levels of management review for more significant or complex positions. The VCG determines any valuation adjustments that may be required to the estimates provided by the risk-taking functions. No adjustments to quoted prices are applied for instruments classified within level 1 of the fair value hierarchy (refer to the discussion below for further information on the fair value hierarchy). For other positions, judgment is required to assess the need for valuation adjustments to appropriately reflect liquidity considerations, unobservable parameters, and, for certain portfolios that meet specified criteria, the size of the net open risk position. The determination of such adjustments follows a consistent framework across the Firm: • Liquidity valuation adjustments are considered where an observable external price or valuation parameter exists but is of lower reliability, potentially due to lower market activity. Liquidity valuation adjustments are made based on current market conditions. Factors that may be considered in determining the liquidity adjustment include analysis of: (1) the estimated bid- offer spread for the instrument being traded; (2) alternative pricing points for similar instruments in active markets; and (3) the range of reasonable values that the price or parameter could take. The Firm manages certain portfolios of financial instruments on the basis of net open risk exposure and, as permitted by U.S. GAAP, has elected to estimate the fair value of such portfolios on the basis of a transfer of the entire net open risk position in an orderly transaction. Where this is the case, valuation adjustments may be necessary to reflect the cost of exiting a larger-than-normal market-size net open risk position. Where applied, such adjustments are based on factors that a relevant market participant would consider in the transfer of the net open risk position, including the size of the adverse market move that is likely to occur during the period required to reduce the net open risk position to a normal market-size. JPMorgan Chase & Co./2022 Form 10-K 167 • page 215 (16,643) Note 9 page 212 Certain amounts reported in prior periods have been revised to conform with the current presentation. Consolidation The Consolidated Financial Statements include the accounts of JPMorgan Chase and other entities in which the Firm has a controlling financial interest. All material intercompany balances and transactions have been eliminated. Assets held for clients in an agency or fiduciary capacity by the Firm are not assets of JPMorgan Chase and are not included on the Consolidated balance sheets. The Firm determines whether it has a controlling financial interest in an entity by first evaluating whether the entity is a voting interest entity or a variable interest entity. Voting interest entities Voting interest entities are entities that have sufficient equity and provide the equity investors voting rights that enable them to make significant decisions relating to the entity's operations. For these types of entities, the Firm's determination of whether it has a controlling interest is primarily based on the amount of voting equity interests held. Entities in which the Firm has a controlling financial interest, through ownership of the majority of the entities' voting equity interests, or through other contractual rights that give the Firm control, are consolidated by the Firm. Investments in companies in which the Firm has significant influence over operating and financing decisions (but does not own a majority of the voting equity interests) are accounted for (i) in accordance with the equity method of accounting, or (ii) at fair value if the fair value option was elected. These investments are generally included in other assets, with income or loss included in noninterest revenue. Certain Firm-sponsored asset management funds are structured as limited partnerships or limited liability companies. For many of these entities, the Firm is the general partner or managing member, but the non- affiliated partners or members have the ability to remove the Firm as the general partner or managing member without cause (i.e., kick-out rights), based on a simple majority vote, or the non-affiliated partners or members have rights to participate in important decisions. Accordingly, the Firm does not consolidate these voting interest entities. However, in the limited cases where the non-managing partners or members do not have substantive kick-out or participating rights, the Firm evaluates the funds as VIES and consolidates the funds if the Firm is the general partner or managing member and has both power and a potentially significant interest. The accounting and financial reporting policies of JPMorgan Chase and its subsidiaries conform to U.S. GAAP. Additionally, where applicable, the policies conform to the accounting and reporting guidelines prescribed by regulatory authorities. The Firm's investment companies and asset management funds have investments in both publicly-held and privately- held entities, including investments in buyouts, growth equity and venture opportunities. These investments are accounted for under investment company guidelines and, accordingly, irrespective of the percentage of equity ownership interests held, are carried on the Consolidated balance sheets at fair value, and are recorded other assets, with income or loss included in noninterest revenue. If consolidated, the Firm retains the accounting under such specialized investment company guidelines. VIES are entities that, by design, either (1) lack sufficient equity to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) have equity investors that do not have the ability to make significant decisions relating to the entity's operations through voting rights, or do not have the obligation to absorb the expected losses, or do not have the right to receive the residual returns of the entity. The most common type of VIE is an SPE. SPEs are commonly used in securitization transactions in order to isolate certain assets and distribute the cash flows from those assets to investors. The basic SPE structure involves a company selling assets to the SPE; the SPE funds the purchase of those assets by issuing securities to investors. The legal documents that govern the transaction specify how the cash earned on the assets must be allocated to the SPE's investors and other parties that have rights to those cash flows. SPES are generally structured to insulate investors from claims on the SPE's assets by creditors of other entities, including the creditors of the seller of the assets. The primary beneficiary of a VIE (i.e., the party that has a controlling financial interest) is required to consolidate the assets and liabilities of the VIE. The primary beneficiary is the party that has both (1) the power to direct the activities of the VIE that most significantly impact the VIE's economic performance; and (2) through its interests in the VIE, the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. To assess whether the Firm has the power to direct the activities of a VIE that most significantly impact the VIE'S economic performance, the Firm considers all the facts and circumstances, including its role in establishing the VIE and its ongoing rights and responsibilities. This assessment 164 JPMorgan Chase & Co./2022 Form 10-K includes, first, identifying the activities that most significantly impact the VIE's economic performance; and second, identifying which party, if any, has power over those activities. In general, the parties that make the most significant decisions affecting the VIE (such as asset managers, collateral managers, servicers, or owners of call options or liquidation rights over the VIE's assets) or have the right to unilaterally remove those decision-makers are deemed to have the power to direct the activities of a VIE. To assess whether the Firm has the obligation to absorb losses of the VIE or the right to receive benefits from the VIE that could potentially be significant to the VIE, the Firm considers all of its economic interests, including debt and equity investments, servicing fees, and derivatives or other arrangements deemed to be variable interests in the VIE. This assessment requires that the Firm apply judgment in determining whether these interests, in the aggregate, are considered potentially significant to the VIE. Factors considered in assessing significance include: the design of the VIE, including its capitalization structure; subordination of interests; payment priority; relative share of interests held across various classes within the VIE's capital structure; and the reasons why the interests are held by the Firm. The Firm performs on-going reassessments of: (1) whether entities previously evaluated under the majority voting- interest framework have become VIES, based on certain events, and are therefore subject to the VIE consolidation framework; and (2) whether changes in the facts and circumstances regarding the Firm's involvement with a VIE cause the Firm's consolidation conclusion to change. Refer to Note 14 for further discussion of the Firm's VIES. Revenue recognition Interest income Variable interest entities The Firm recognizes interest income on loans, debt securities, and other debt instruments, generally on a level- yield basis, based on the underlying contractual rate. Refer to Note 7 for further information. JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm"), a financial holding company incorporated under Delaware law in 1968, is a leading financial services firm based in the U.S., with operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Refer to Note 32 for a further discussion of the Firm's business segments. Notes to consolidated financial statements 9,155 (173,600) 213,225 263,978 740,834 527,609 263,631 Note 1 - Basis of presentation Cash income taxes paid, net $ 527,609 5,142 18,737 $ 13,077 8,140 The Notes to Consolidated Financial Statements are an integral part of these statements. JPMorgan Chase & Co./2022 Form 10-K 163 $ 567,234 $ 740,834 $ 23,143 $ 4,355 Revenue from contracts with customers JPMorgan Chase recognizes noninterest revenue from certain contracts with customers, in investment banking fees, deposit-related fees, asset management administration and commissions, and components of card income, when the Firm's related performance obligations are satisfied. Refer to Note 6 for further discussion of the Firm's revenue from contracts with customers. Principal transactions revenue JPMorgan Chase carries a portion of its assets and liabilities at fair value. Changes in fair value are reported primarily in principal transactions revenue. Refer to Notes 2 and 3 for further discussion of fair value measurement. Refer to Note 6 for further discussion of principal transactions revenue. Note 2 page 167 Note 3 page 188 Derivative instruments Note 5 page 194 The following table identifies JPMorgan Chase's other significant accounting policies and the Note and page where a detailed description of each policy can be found. Fair value measurement Fair value option Noninterest revenue and noninterest expense page 208 Interest income and Interest expense Note 7 page 211 Pension and other postretirement employee benefit plans Note 8 Note 6 Significant accounting policies Financial Instruments - Credit Losses ("CECL") The adoption of this guidance established a single allowance framework for all financial assets measured at amortized cost and certain off-balance sheet credit exposures. This framework requires that management's estimate reflects credit losses over the instrument's remaining expected life and considers expected future changes in macroeconomic conditions. Prior to the adoption of the CECL accounting guidance, the Firm's allowance for credit losses represented management's estimate of probable credit losses inherent in the Firm's retained loan portfolios and certain lending-related commitments. Accounting standard adopted January 1, 2020 Use of estimates in the preparation of consolidated financial statements The preparation of the Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenue and expense, and disclosures of contingent assets and liabilities. Actual results could be different from these estimates. Foreign currency translation JPMorgan Chase revalues assets, liabilities, revenue and expense denominated in non-U.S. currencies into U.S. dollars using applicable exchange rates. Gains and losses relating to translating functional currency financial statements for U.S. reporting are included in the Consolidated statements of comprehensive income. Gains and losses relating to nonfunctional currency transactions, including non-U.S. operations where the functional currency is the U.S. dollar, are reported in the Consolidated statements of income. Offsetting assets and liabilities U.S. GAAP permits entities to present derivative receivables and derivative payables with the same counterparty and the related cash collateral receivables and payables on a net basis on the Consolidated balance sheets when a legally enforceable master netting agreement exists. U.S. GAAP also permits securities sold and purchased under repurchase agreements and securities borrowed or loaned under securities loan agreements to be presented net when specified conditions are met, including the existence of a legally enforceable master netting agreement. The Firm has elected to net such balances where it has determined that the specified conditions are met. The Firm uses master netting agreements to mitigate counterparty credit risk in certain transactions, including derivative contracts, resale, repurchase, securities borrowed and securities loaned agreements. A master netting agreement is a single agreement with a counterparty that permits multiple transactions governed by that agreement to be terminated or accelerated and settled through a single payment in a single currency in the event of a default (e.g., bankruptcy, failure to make a required payment or securities transfer or deliver collateral or margin when due). Upon the exercise of derivatives termination rights by the non-defaulting party (i) all transactions are terminated, (ii) all transactions are valued and the positive values of “in the money" transactions are netted against the negative values of “out of the money" transactions and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. Upon exercise of default rights under repurchase agreements and securities loan agreements in general (i) all transactions are terminated and accelerated, (ii) all values of securities or cash held or to be delivered are calculated, and all such sums are netted against each other and (iii) the only remaining payment obligation is of one of the parties to pay the netted termination amount. JPMorgan Chase & Co./2022 Form 10-K 165 Notes to consolidated financial statements Typical master netting agreements for these types of transactions also often contain a collateral/margin agreement that provides for a security interest in, or title transfer of, securities or cash collateral/margin to the party that has the right to demand margin (the “demanding party"). The collateral/margin agreement typically requires a party to transfer collateral/margin to the demanding party with a value equal to the amount of the margin deficit on a net basis across all transactions governed by the master netting agreement, less any threshold. The collateral/margin agreement grants to the demanding party, upon default by the counterparty, the right to set-off any amounts payable by the counterparty against any posted collateral or the cash equivalent of any posted collateral/margin. It also grants to the demanding party the right to liquidate collateral/margin and to apply the proceeds to an amount payable by the counterparty. Refer to Note 5 for further discussion of the Firm's derivative instruments. Refer to Note 11 for further discussion of the Firm's securities financing agreements. Statements of cash flows For JPMorgan Chase's Consolidated statements of cash flows, cash is defined as those amounts included in cash and due from banks and deposits with banks on the Consolidated balance sheets. Accounting standard adopted January 1, 2023 Financial Instruments - Credit Losses: Troubled Debt Restructurings ("TDRS") The adoption of this guidance eliminates the accounting and disclosure requirements for TDRs, including the requirement to measure the allowance using a discounted cash flow ("DCF") methodology, and allows the option of a non-DCF portfolio-based approach for modified loans to troubled borrowers. If a DCF methodology is still applied for these modified loans, the discount rate must be the post- modification effective interest rate, instead of the pre- modification effective interest rate. The Firm elected to apply its non-DCF, portfolio-based allowance approach for modified loans to troubled borrowers for all portfolios except modified nonaccrual risk-rated loans which the Firm elected to continue applying a DCF methodology. See Note 13 for a description of the portfolio-based allowance approach and the asset-specific allowance approach. This guidance was adopted on January 1, 2023 under the modified retrospective method which resulted in a net decrease to the allowance for credit losses of approximately $600 million and an increase to retained earnings of approximately $450 million, after-tax predominantly driven by residential real estate and credit card. Employee share-based incentives Balance at December 31 page 270 Balance at January 1 Beneficial interests issued by consolidated VIEs (included $5 and $12 at fair value) Long-term debt (included $72,281 and $74,934 at fair value) Accounts payable and other liabilities (included $7,038 and $5,651 at fair value) Trading liabilities Short-term borrowings (included $15,792 and $20,015 at fair value) Federal funds purchased and securities loaned or sold under repurchase agreements (included $151,999 and $126,435 at fair value) Deposits (included $28,620 and $11,333 at fair value) Liabilities Total liabilities (a) 181,498 Other assets (included $14,921 and $14,753 at fair value and assets pledged of $7,998 and $5,298) Total assets (a) 56,691 60,859 27,070 27,734 102,570 125,189 182,884 1,061,328 Commitments and contingencies (refer to Notes 28, 29 and 30) $ 2,340,179 $ 2,462,303 Retained earnings Additional paid-in capital Preferred stock ($1 par value; authorized 200,000,000 shares: issued 2,740,375 and 3,483,750 shares) Common stock ($1 par value; authorized 9,000,000,000 shares; issued 4,104,933,895 shares) Stockholders' equity 3,449,440 3,373,411 301,005 $ 3,665,743 $ 3,743,567 295,865 12,610 262,755 300,141 164,693 177,976 194,340 53,594 202,613 44,027 10,750 1,115,921 (16,386) (19,726) 185,369 261,698 315,592 Federal funds sold and securities purchased under resale agreements (included $311,883 and $252,720 at fair value) Securities borrowed (included $70,041 and $81,463 at fair value) 714,396 539,537 Deposits with banks 206,071 26,438 $ Cash and due from banks Assets 2021 2022 December 31, (in millions, except share data) Consolidated balance sheets 27,697 $ Trading assets (included assets pledged of $93,687 and $102,710) 453,799 433,575 1,077,714 1,135,647 Goodwill, MSRS and other intangible assets Premises and equipment Accrued interest and accounts receivable Loans, net of allowance for loan losses Allowance for loan losses Loans (included $42,079 and $58,820 at fair value) 672,232 631,162 Investment securities, net of allowance for credit losses 363,707 425,305 Held-to-maturity securities 308,525 205,857 Available-for-sale securities (amortized cost of $216,188 and $308,254; included assets pledged of $9,158 and $18,268) Accumulated other comprehensive losses Treasury stock, at cost (1,170,676,094 and 1,160,784,750 shares) Total stockholders' equity Total liabilities and stockholders' equity $ 26,993 30,063 $ 34,838 $ 2020 2021 2022 Balance at December 31 - Redemption Balance at January 1 Preferred stock Year ended December 31, (in millions, except per share data) Consolidated statements of changes in stockholders' equity JPMorgan Chase & Co. 161 JPMorgan Chase & Co./2022 Form 10-K Issuance 7,350 4,500 (7,434) Liquidation of RSU Trust Shares issued and commitments to issue common stock for employee share-based compensation awards, and related tax effects 88,522 88,394 88,415 Balance at January 1 Additional paid-in capital 4,105 4,105 4,105 Balance at January 1 and December 31 Common stock 30,063 34,838 27,404 (1,430) (2,575) The Notes to Consolidated Financial Statements are an integral part of these statements. JPMorgan Chase & Co. 10,750 245 10,995 12,889 Assets December 31, (in millions) (a) The following table presents information on assets and liabilities related to VIES that are consolidated by the Firm at December 31, 2022 and 2021. The assets of the consolidated VIEs are used to settle the liabilities of those entities. The holders of the beneficial interests do not have recourse to the general credit of JPMorgan Chase. The assets and liabilities in the table below include third-party assets and liabilities of consolidated VIES and exclude intercompany balances that eliminate in consolidation. Refer to Note 14 for a further discussion. $ 3,665,743 $ 3,743,567 294,127 292,332 (84) (105,415) Trading assets (107,336) 272,268 296,456 88,415 89,044 4,105 34,838 27,404 4,105 (17,341) Loans All other assets Total assets $ 279 12,610 $ $ 2,010 33,024 490 35,524 $ 37,112 $ 550 2,151 $ 34,411 $ 2021 2022 Total liabilities All other liabilities Beneficial interests issued by consolidated VIES Liabilities $ Loans carried at fair value (trading loans and non-trading loans) and associated Securities financing agreements Loans - consumer • Adjustments as required, since comparable public companies are not identical to the company being valued, and for company-specific issues and lack of liquidity • Additional available inputs relevant to the investment Net asset value • NAV is supported by the ability to redeem and purchase at the NAV level Adjustments to the NAV as required, for restrictions on redemption (e.g., lock-up periods or withdrawal limitations) or where observable activity is limited Valued using observable market information, where available. Operating performance of the underlying portfolio company In the absence of observable market information, valuations are based on the fair value of the underlying assets held by the VIE. Level 2 or 3 (a) Level 2 or 3 (a) Excludes certain investments that are measured at fair value using the net asset value per share (or its equivalent) as a practical expedient. 170 JPMorgan Chase & Co./2022 Form 10-K Balance at December 31 89,044 Level 1 152 (131) 88,415 Beneficial interests issued by consolidated VIES Trading multiples of comparable public companies Equity-IR correlation Commodity derivatives specific inputs include: • Forward commodity price • Commodity volatility • Commodity correlation Fund investments (e.g., mutual/collective investment funds, private equity funds, hedge funds, and real estate funds) Mortgage servicing rights Additionally, adjustments are made to reflect counterparty credit quality (CVA) and the impact of funding (FVA). Refer to page 184 of this Note. Refer to Mortgage servicing rights in Note 15. Level 3 Fair value is estimated using all available information; the range of potential inputs include: Level 2 or 3 • Transaction prices . Private equity direct investments (72) (56) 88,394 272,268 236,990 Accumulated other comprehensive income/(loss) Other comprehensive income/(loss), after-tax Balance at December 31 Shares held in restricted stock units (“RSU”) Trust, at cost (84) 296,456 7,986 (17,257) (8,070) 6,417 (17,341) (84) lending-related commitments 7,986 1,569 (11,119) (11,456) (11,893) Retained earnings Balance at January 1 Cumulative effect of change in accounting principles Net income 272,268 236,990 223,211 (2,650) 37,676 48,334 29,131 Dividends declared: Preferred stock (1,595) (1,600) (1,583) Common stock ($4.00, $3.80 and $3.60 per share for 2022, 2021 and 2020, respectively) Balance at December 31 • Equity-FX correlation Balance at January 1 • Equity correlation In the absence of quoted market prices, securities are valued based Level 2 or 3 on: • Observable market prices for similar securities • Relevant broker quotes Discounted cash flows In addition, the following inputs to discounted cash flows are used for the following products: Level 1 Mortgage- and asset-backed securities specific inputs: • Deal-specific payment and loss allocations • Current market assumptions related to yield, prepayment speed, conditional default rates and loss severity Collateralized loan obligations ("CLOS") specific inputs: Collateral characteristics ⚫ Deal-specific payment and loss allocations Expected prepayment speed, conditional default rates, loss severity • Collateral characteristics Quoted market prices Investment and trading securities sold Valuation methodology • - Valuations are based on discounted cash flows, which consider: Derivative features: refer to the discussion of derivatives below for further information • Market rates for the respective maturity Collateral characteristics Where observable market data is available, valuations are based on: Observed market prices (circumstances are infrequent) Relevant broker quotes Where observable market data is unavailable or limited, valuations are based on discounted cash flows, which consider the following: Credit spreads derived from the cost of CDS; or benchmark credit curves developed by the Firm, by industry and credit rating Prepayment speed • Collateral characteristics Classifications in the fair value hierarchy Predominantly level 2 Level 2 or 3 Fair value is based on observable market prices for mortgage-backed Predominantly level 2 securities with similar collateral and incorporates adjustments to these prices to account for differences between the securities and the Loans carried at fair value conforming residential mortgage loans expected to be value of the underlying loans, which include credit characteristics, portfolio composition, and liquidity. • Credit spreads • Credit rating data • Observed market prices for similar instruments Valued using observable market prices or data. • Bermudan switch value • Interest rate correlation • Interest rate-FX correlation . Interest rate spread volatility Foreign exchange correlation • Equity derivatives specific inputs include: • Equity volatility Physical commodities Forward equity price • Credit derivatives specific inputs include: • Credit correlation between the underlying debt instruments • JPMorgan Chase & Co./2022 Form 10-K Interest rate volatility Notes to consolidated financial statements Product/instrument Valuation methodology Actively traded derivatives, e.g., exchange-traded derivatives, that are valued using quoted prices. Level 1 or 2 Derivatives that are valued using models such as the Black-Scholes option pricing model, simulation models, or a combination of models that may use observable or unobservable valuation inputs as well as considering the contractual terms. Derivatives In addition, specific inputs used for derivatives that are valued based on models with significant unobservable inputs are as follows: Interest rate curve • Level 2 or 3 The key valuation inputs used will depend on the type of derivative and the nature of the underlying instruments and may include equity prices, commodity prices, foreign exchange rates, volatilities, correlations, CDS spreads, recovery rates and prepayment speed. Level 1 169 Classifications in the fair value hierarchy Interest rate and FX exotic derivatives specific inputs include: 14% 19% 17% 23% 18% 13% 13% 13% 11% ROTCE (%) $13.2 $28.5 12% $9.2 $34.0 $22.6 $30.7 Excellent returns $34.6 $27.4 $46.5 $16.3 $35.9 stockholders ($B)³ $9.6 $10.8 $14.4 $22.0 $27.9 Capital returned to common Huge capital generation (even in a recession) Page 15 Investment Page 26 $22.6 Keeping an eye on all of our competitors Page 24 Adjusting our strategy to the new regulatory reality (Basel III Endgame) Page 21 Banking turmoil and regulatory goals Page 20 Al, data and our journey to the cloud Page 20 Climate complexity and planning Page 20 UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY Page 18 Dividends The state of Ohio: How JPMorgan Chase drives community growth Page 14 Page 14 - Highlighting our diversity, equity and inclusion efforts Our purpose United by principles and purpose WHY WE ARE PROUD OF JPMORGAN CHASE Within this letter, I discuss the following: 12 For footnoted information, refer to page 43 in this Annual Report. ROTCE Return on tangible common equity CET1 = Common equity Tier 1 CAGR = Compound annual growth rate Retain if necessary ■Stock buyback or Page 16 $22.4 2020 $16.6 2021 2019 2018 2017 2016 80% 90% ($ in billions) Liquid Assets² ■Tangible common equity (average) ($B) 2015 2014 2013 $149 $161 $170 $191 MANAGEMENT LESSONS 12.2% 12.1% 12.4% 12.0% 11.6% 2022 10.7% $203 $204 $180 $185 $183 $187 10.2% $20.1 CET1 (%)¹ 129% Net income applicable to common stockholders ($B) 6.6% CAGR since 2013 Average loans/Liquid assets (%) Liquid assets ($B)² 2022 2021 2020 2019 2018 2017 2016 2015 2014 2013 $1,427 $1,437 $1,652 119% 115% 110% 106% $921 $804 3.5% CAGR since 2013 $860 $786 $764 $755 77% 70% 63% $745 Page 27 ond chance. Lest anyone think that I've become a little soft, rest assured your CEO is a red-blooded, patriotic, free-enterprise and free-market capital- ist (properly regulated, of course) and finds noth- ing inconsistent with the multifaceted ways we use our capabilities to lift up our communities. Page 27 we continue our efforts to provide homeowner- ship opportunities for Black, Hispanic and Latino households across all income levels, including advocating for policies that reduce barriers to owning a home. The biggest barriers are upfront cash for a down payment and closing costs. Homeownership. In a rising rate environment, and rehabilitation of affordable rental housing. Affordable Housing Preservation program, we approved funding of approximately $18 billion in loans to incentivize the preservation of nearly 170,000 affordable housing rental units across the United States. Additionally, we financed approximately $4 billion for the construction Affordable rental housing. Through our Supplier diversity. In 2022, our firm spent approximately $2.1 billion directly with diverse suppliers - an increase of 25% over 2021. As a part of our racial equity commitment, $400 million was spent in 2022 with over 200 Black-, Hispanic-and Latino-owned businesses - more than doubling the amount spent in 2021. • • Here are some details on our program's progress through 2022: • WHY WE ARE PROUD OF JPMORGAN CHASE 16 16 By the end of 2022, we reported nearly $29 billion in progress toward our original goal. But our focus is not on how much money is deployed - it is on long-term impact and outcomes. In 2022, we expanded our $5,000 Chase Home- buyer Grant program to include over 11,000 majority Black, Hispanic and Latino communi- ties. Since our grant program began in 2021, we have provided about 2,700 grants totaling $13.5 million. We have also assisted Black, Hispanic and Latino homeowners with 11,500 incremental home loans together worth over $4 billion, mainly driven by refinance activity when rates were low. What began in 2020 as a $30 billion, five-year commitment is now transforming into a consistent business practice that our lines of business deliver each day to support Black, Hispanic, Latino and other underserved communities. • The firm's Office of Disability Inclusion (ODI) con- tinues to lead strategy and initiatives aimed at advancing careers while helping the firm be a bank of choice for people with disabilities. As ODI kicked off its business growth and entrepre- neurship work in 2022, it provided business coaching to over 225 entrepreneurs with disabilities and commissioned research with the National Disability Institute, which identified unique opportunities and challenges among small business owners who have a disability. grew to 21%, 18% and 14%, respectively. In 2022, the number of employees who self-identified as LGBTQ+ increased by 35% year-over-year, following 50% year-over-year growth in 2021. We continue to make strides in developing a diversified workplace. By year-end, women rep- resented 49% of the firm's total workforce. Over- all, Hispanic, Asian and Black representation • We continue to identify ways to support our military veterans. In 2011, along with 10 other companies, JPMorgan Chase co-founded the Veteran Jobs Mission (VJM), a coalition commit- ted to hiring at least 100,000 veterans by 2020. Since its founding, more than 300 member com- panies representing various industries across the United States have reported over 880,000 veteran hires. In 2022, VJM increased its goal to 2 million veteran hires and 200,000 military spouse hires over the next decade. JPMorgan Chase alone has hired over 18,000 veterans since 2011 and currently employs approximately 3,000 military spouses. We seek to create a company that reflects the diverse communities that we serve, a workplace in which all employees feel they belong and are respected. We believe these efforts not only make us a positive work environment, but they also make our company stronger, our business more profitable and our institution a better global cor- porate citizen. This objective is integrated into how we do business every day. Some of our recent progress is highlighted below: HIGHLIGHTING OUR DIVERSITY, EQUITY AND INCLUSION EFFORTS Part of our corporate responsibility efforts are focused on progress toward diversity, equity and inclusion (DEI), which is detailed in the sidebar below. And the sidebar on pages 18 and 19 shows how our work on the ground translates to a partic- ular geography, in this case the state of Ohio. 13.2% We are also dedicated to corporate responsibility, and our efforts extend far beyond significant phil- anthropic contributions (which total more than $350 million a year globally). For example, at the local level, we support educational institutions and work-skills training programs around the world, as well as finance affordable housing and small busi- nesses. In addition, we help formulate broad- based policies that are good for countries on issues such as healthcare, infrastructure, educa- tion and employment. Sometimes we promote spe- cific initiatives; for example, programs that help individuals with a criminal background get a sec- 15 15 WHY WE ARE PROUD OF JPMORGAN CHASE - an unmatched combination of humanity and excellence at scale. We are a great place to work An update on our $30 billion racial equity commitment • Small business. In 2022, we launched a Special Purpose Credit Program, the first of its kind nationally, to expand credit access for small busi- nesses in majority Black, Hispanic and Latino communities, which have traditionally been underserved. When I visited Houston last year, I met Sherice and Steve Garner, Chase customers who own a local barbecue business, Southern Q. They are examples of the types of customers we want to support. Previously, they had been using their personal bank account to run their busi- ness. We helped them secure a small business loan to purchase their business location. To assist more families like the Garners, we hired • 45 local senior business consultants to provide one-on-one coaching and host educational events, community workshops and business training seminars to support minority entrepre- neurs across 21 U.S. cities. WHY WE ARE PROUD OF JPMORGAN CHASE 18 In 2022, we oversaw more than $20 billion in investment and annuity assets for clients. Ranked as the second largest provider of consumer banking in Ohio with over 2 million checking and savings accounts and customer deposits totaling nearly $37 billion in 2022 • To help Ohioans build wealth and be financially healthy, we have provided more than 4 million savings, checking and credit card accounts, enabling these consumers to gain access to resources such as free financial health services, as well as mortgage and auto loans. Our support to consumer banking needs: We operate nearly 225 branches and over 530 ATMs across the state. ⚫ In 2022 alone, JPMorgan Chase helped over 160,000 small businesses thrive and grow through access to customers, capital and networks, giving us the second largest business banking market share in the state. We also offered some 106,000 hours of advice and support to small businesses. - Includes support for distribution of the federal government's Paycheck Protection Program (PPP) to help small businesses navigate the pandemic in 2020 and 2021 - By the end of 2022, loan balances for small business customers in Ohio totaled over $800 million funds being used to run and grow companies and create jobs. Our support to small businesses: Importantly, we bank 19 of Ohio's regional, midsized and community banks, helping them serve local communities and accomplish their other goals. We have provided nearly $20 billion in credit and capital over the last five years for financial institutions such as local banks, insurance companies, asset managers and securities firms. Our support to local financial firms: We have over 4,800 large and midsized clients in Ohio, up over 70% compared with 2019, which also includes emerging middle market companies owned by veterans, women, LGBTQ+ individuals and people of color. This gives us leading market shares in the state compared with other banks. Our support includes $120 billion in credit and capital over the last five years for Commercial & Industrial clients such as energy, retail and auto businesses. • Minority depository institutions (MDI) and community development financial institutions (CDFI). We invested more than $100 million in equity in diverse financial institutions and pro- vided over $200 million in incremental financing to CDFIs to support communities that lack access to traditional financing. We also helped them build their capacity so they can provide a greater number of critical services like mort- gages and small business loans. Additionally, we do not charge a fee for nearly all our partici- pating MDI and CDFI customers who make a withdrawal at a Chase ATM. Access to banking. We helped more than 400,000 customers open low-cost checking accounts; we've also opened 13 Community Center branches (a total of 15 Community Center branches since 2019), often in areas with larger Black, Hispanic and Latino populations; and we hired over 140 Community Managers in under- served communities to build relationships with community leaders, nonprofits and small busi- nesses. These Community Center branches are unique spaces in the heart of urban communi- ties with more space than standard bank branches to host local events, small business mentoring sessions and financial health semi- nars. The majority were built with minority contractors from the community; we hire staff locally and we engage local artists to help ensure these locations complement their neigh- borhood. We have been pleased by the dramatic positive effect these specialized branches have had on their communities to date and expect to expand the program. By driving inclusive economic growth, we can help create a brighter future for all, no matter where people live or the circumstances they're born into. We provide regular updates on our corporate web- site about our progress toward equity and equal- ity, and I encourage you to read about the mean- ingful impact we're making within our firm and with the people we serve. WHY WE ARE PROUD OF JPMORGAN CHASE 17 THE STATE OF OHIO: HOW JPMORGAN CHASE DRIVES COMMUNITY GROWTH We champion opportunity and enterprise that unlock equity, inclusion and sustainable growth. When JPMorgan Chase does business in a commu- nity, we do more than just open branches. We lend to small, midsized and big businesses; we hire, pay well and provide great benefits; and we finance hospitals, schools, grocery stores, homes, automo- biles and governments. For more than 200 years, this approach has enabled us to make investments that have a lasting impact on local economies, families and neighborhoods while also supporting them in good and challenging times. Our support to government, higher education, healthcare and nonprofit organizations: • We serve approximately 150 government, higher education, healthcare and nonprofit clients throughout the state, and over the last five years, we provided nearly $9 billion in credit and capital to them. • Our clients range from University Hospitals Health System, Inc. to the Ronald McDonald House in Columbus and the University of Dayton in Dayton. • We are the primary treasury bank for Ohio State University and the primary bank for the city of Columbus; we also bank nearly 50 counties, cities and school districts across the state. Our support to investment and middle market banking clients: We have been in Ohio since 1812, and our experi- ence there serves as a great example of how our resources drive growth on the ground. We uplift communities around the world, making tangible impact at scale. We power economic growth, serving our customers, clients and communities for over 200 years. Our value proposition to employees, customers, communities, and shareholders 13 Page 40 Creating a comprehensive global economic strategy Page 39 - The Wall Street Journal Op-Ed: “The West Needs America's Leadership" Page 38 • Developing effective policy and effective government COMPETENT GOVERNMENT Page 38 OUR SERIOUS NEED FOR MORE EFFECTIVE PUBLIC POLICY AND Page 35 Preparing for what may be a new and uncertain future Page 33 quantitative tightening and geopolitical tensions • Potential trouble brewing from unprecedented fiscal spending, Page 32 The current economy: Pretty good but storm clouds ahead • Learning from Investor Day Page 28 • Balancing a customer-centric approach with (excessive) risk Page 29 SOME COMMONSENSE PRINCIPLES FOR CORPORATE GOVERNANCE Page 30 Why We Are Proud of JPMorgan Chase Promoting open communication and trust with the board Confronting succession planning Page 30 • Active engagement with asset managers Page 31 EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD Page 32 Page 30 • Building true franchise value Our vision is simple and unchanged: We aim to be the most respected financial services firm in the world, serving corporations and individuals. To that end, it is imperative that we run a healthy, vibrant and responsible company. In addition to traditional banking, we do a lot to help the com- munities in which we operate, which, in turn, pro- vides the foundation for increased opportunity and prosperity for all. And just to note, while we are proud of the good things we do every day, we are also an organization that acknowledges the mis- takes we make along the way, which is important to do. And when we do make mistakes, we own up to them, learn from them and then move on. - A Great Team and Winning Culture A Commitment to Integrity, Fairness and Responsibility Operational Excellence Our Promises Exceptional Client Service The Business Principles that guide how we work Our Principles Our quality and rigor at scale are unmatched. We attract world-class talent and create an environment where they can thrive. We set high expectations, commit to strong performance and hold ourselves accountable to the highest standards of integrity. Excellence We lead with expertise, foresight and fortitude to deliver exceptional results. We face facts and make disciplined decisions grounded in data, with a long-term view. We strive to stand up for what we believe in and do the right thing. Courage We're distinguished by our capacity to imagine and build. Our innovations are powered by a deep understanding of our customers and clients. We bring our capabilities and experience to bear on the toughest challenges in the world. Curiosity We take pride in what we do and care deeply about our customers, communities and each other. We have a culture of teamwork, trust, humanity and humility. We create space for people to bring their full selves to work. Heart We put our customers first, building with their needs in mind, providing world- class service and growing to reach people, businesses and communities everywhere. Service In detailing the elements of our purpose, shown in the following sidebar, we have tried to make every word meaningful. UNITED BY PRINCIPLES AND PURPOSE We've always had and published principles to guide how we do business, with values embedded within them, which I described in the preceding section. These tenets unite our company across the globe. To complement these guidelines, we recently developed a clearly stated purpose - Make dreams possible for everyone, everywhere, every day to knit together our values with our everyday business principles and explain how we have done business for years. While our company has a rich history, is proud of the critical role it plays in powering economic growth and has done exceptionally well over the past 200 years, research has shown that pur- pose-driven companies achieve stronger business 14 WHY WE ARE PROUD OF JPMORGAN CHASE Our Purpose results and have greater impact by doing better for their customers, employees and shareholders. Our intention in documenting our purpose for ourselves is to help energize our employees, differentiate our company from our competitors, and push our orga- nization to innovate on behalf of our clients, col- leagues and communities. In addition, we are launching a new effort - internally and externally – to showcase how the work we do matters and has tangible impact locally and around the world. The impact that JPMC aspires to have for everyone, everywhere, every day Our Vision The ambition we hold ourselves to We aim to be the most respected financial services firm in the world, serving corporations and individuals. Our Values The mindsets that unite us all Make Dreams Possible 13.1% 2019 ($ in billions) $3,633 $3,617 $3,740 ($ in billions) $718 $1,186 $4,227 $4,211 Deposits and client assets¹ $1,209 $4,820 $1,314 $959 $1,132 $5,926 $1,148 $3,255 $6,580 at December 31, 2022 Assets Entrusted to us by Our Clients 9 1 Government, government-related and nonprofits available starting in 2019; included in Corporate clients and Small Business, Middle Market and Commercial clients for prior years. Government, government-related and nonprofits¹ Consumers Corporate clients Small Business, Middle Market and Commercial clients 2022 2021 2020 2019 2018 2017 2016 $6,950 $503 $464 $3,802 $618 2010 2009 2008 $1,415 $1,743 51.881 51.383 ▬▬▬▬▬▬▬▬▬▬ $2,061 $2,329 $2,376 $2,353 $2,427 $2,783 $2,740 $648 $573 $3,258 $730 $558 $361 $755 $365 $3,781 $660 $679 $844 $558 $3,011 $4,488 $4,240 2015 $2,811 $439 $2,681 $398 $824 $861 $372 $757 $722 $784 $792 2011 2014 2012 $399 $1,820 $233 $274 $1,866 $480 $197 $250 $333 $244 $2,044 $258 $2,102 $641 $262 $226 $265 $216 $2,263 $2,345 $227 $2,307 $2,357 $2,410 $2,496 $331 $288 $3,186 ($ in billions) 2008-2022 New and Renewed Credit and Capital for Our Clients $2,144 $430 $326 $252 2011 2008 2009 2010 $1,329 $1,294 $1,346 $1,115 $1,158 $1,088 $1,264 $1,443 $1,392 $1,519 $1,619 $1,621 $1,693 $1,789 $167 $136 $167 $1,926 $1,567 $1,577 $275 $309 $615 $368 2013 $1,494 $463 $440 $252 $312 $243 $281 $222 13.1% 2012 2014 57% Best-in-class G-SIB ROTCE5,6 Best-in-class all banks ROTCE4,6 JPM 2022 ROTCE Best-in-class peer overhead ratio³ JPM 2022 overhead ratio Returns Efficiency Consumer & WFC MS с JPMorgan Chase GS Community BAC 9% WFC 76% 9% 73% 11% GS 68% 15% MS 66% 15% BAC 65% JPM 52% BAC-CB 29% 31% BAC-CB Tangible Common Equity (Average) Selected data for the year ended December 31, 2022 Our Fortress Balance Sheet 11 For footnoted information, refer to page 43 in this Annual Report. ROTCE = Return on tangible common equity G-SIB = Global systemically important banks 33% MS-WM & IM UBS-GWM & AM 41% 25% 61% NTRS-WM & ALLIANZ-AM 67% Asset & Wealth Management 20% WFC-CB 20% WFC-CB 16% 31% BAC-CB Banking Corporate & 57% 55% 14% 18% Investment 17% GS-IB & GM 17% GS-IB & GM Bank Commercial Banking 41% 37% TFC GS-IB & GM 2013 JPM ROTCE 2020 2019 2018 2017 2016 2015 2014 2013 2012 2011 2008 2009 2010 $13.2 $16.9 $16.1 $14.9 $20.5 $20.5 $19.9 $20.5 $18.8 $23.5 $23.2 ($ in trillions) 2015 2016 2017 2018 2019 2020 2021 2021 2022 Consumer deposits $33.2 $31.0 Assets under custody² $28.6 $26.8 Client assets Wholesale deposits 58% 2022 10 Returns Overhead ratio² Efficiency JPMorgan Chase Exhibits Strength in Both Efficiency and Returns When Compared with Large Peers and Best-in-Class Peers¹ T = Trillions M = Millions 1 Based on firmwide data using regulatory reporting guidelines as prescribed by the Federal Reserve Board. I Daily merchant acquiring transactions (M) 2018 ■Daily payment processing¹ ($T) 2017 2016 2022 2021 1 Represents assets under management, as well as custody, brokerage, administration and deposit accounts. 2 Represents activities associated with the safekeeping and servicing of assets. 2020 $6.7 Daily Payment Processing and Merchant Acquiring Transactions ($ in trillions and transactions in millions) 113.4 102.4 90.4 82.4 $6.1 72.1 55.1 $9.7 $9.8 $8.6 $7.3 $7.0 62.3 $2,424 68,921 2,498 Total trading assets Credit correlation 30% 60% 43% (a) The categories presented in the table have been aggregated based upon the product type, which may differ from their classification on the Consolidated balance sheets. Furthermore, the inputs presented for each valuation technique in the table are, in some cases, not applicable to every instrument valued using the technique as the characteristics of the instruments can differ. (b) Comprises U.S. GSE and government agency securities of $752 million, nonagency securities of $5 million and non-trading loans of $892 million. (c) Comprises U.S. GSE and government agency securities of $7 million, nonagency securities of $7 million, trading loans of $40 million and non-trading loans of $369 million. (d) Comprises trading loans of $719 million and non-trading loans of $157 million. (e) Long-term debt, short-term borrowings and deposits include structured notes issued by the Firm that are financial instruments that typically contain embedded derivatives. The estimation of the fair value of structured notes includes the derivative features embedded within the instrument. The significant unobservable inputs are broadly consistent with those presented for derivative receivables. (f) Includes equity securities of $880 million including $216 million in Other assets, for which quoted prices are not readily available and the fair value is generally based on internal valuation techniques such as EBITDA multiples and comparable analysis. All other level 3 assets and liabilities are insignificant both individually and in aggregate. (g) Price is a significant unobservable input for certain instruments. When quoted market prices are not readily available, reliance is generally placed on price- based internal valuation techniques. The price input is expressed assuming a par value of $100. (h) Forward equity price is expressed as a percentage of the current equity price. (i) Amounts represent weighted averages except for derivative related inputs where arithmetic averages are used. 176 1,072 Discounted cash flows 1,029 JPMorgan Chase & Co./2022 Form 10-K The following discussion provides a description of the impact on a fair value measurement of a change in each unobservable input in isolation, and the interrelationship between unobservable inputs, where relevant and significant. The impact of changes in inputs may not be independent, as a change in one unobservable input may give rise to a change in another unobservable input. Where relationships do exist between two unobservable inputs, those relationships are discussed below. Relationships may also exist between observable and unobservable inputs (for example, as observable interest rates rise, unobservable prepayment rates decline); such relationships have not been included in the discussion below. In addition, for each of the individual relationships described below, the inverse relationship would also generally apply. The following discussion also provides a description of attributes of the underlying instruments and external market factors that affect the range of inputs used in the valuation of the Firm's positions. Yield - The yield of an asset is the interest rate used to discount future cash flows in a discounted cash flow calculation. An increase in the yield, in isolation, would result in a decrease in a fair value measurement. Credit spread - The credit spread is the amount of additional annualized return over the market interest rate that a market participant would demand for taking exposure to the credit risk of an instrument. The credit spread for an instrument forms part of the discount rate used in a discounted cash flow calculation. Generally, an increase in the credit spread would result in a decrease in a fair value measurement. The yield and the credit spread of a particular mortgage- backed security primarily reflect the risk inherent in the instrument. The yield is also impacted by the absolute level of the coupon paid by the instrument (which may not correspond directly to the level of inherent risk). Therefore, the range of yield and credit spreads reflects the range of risk inherent in various instruments owned by the Firm. The risk inherent in mortgage-backed securities is driven by the subordination of the security being valued and the characteristics of the underlying mortgages within the collateralized pool, including borrower FICO scores, LTV ratios for residential mortgages and the nature of the property and/or any tenants for commercial mortgages. For corporate debt securities, obligations of U.S. states and municipalities and other similar instruments, credit spreads reflect the credit quality of the obligor and the tenor of the obligation. Prepayment speed - The prepayment speed is a measure of the voluntary unscheduled principal repayments of a prepayable obligation in a collateralized pool. Prepayment speeds generally decline as borrower delinquencies rise. An increase in prepayment speeds, in isolation, would result in a decrease in a fair value measurement of assets valued at a premium to par and an increase in a fair value measurement of assets valued at a discount to par. Prepayment speeds may vary from collateral pool to collateral pool, and are driven by the type and location of the underlying borrower, and the remaining tenor of the obligation as well as the level and type (e.g., fixed or floating) of interest rate being paid by the borrower. Typically collateral pools with higher borrower credit quality have a higher prepayment rate than those with lower borrower credit quality, all other factors being equal. Conditional default rate - The conditional default rate is a measure of the reduction in the outstanding collateral balance underlying a collateralized obligation as a result of defaults. While there is typically no direct relationship between conditional default rates and prepayment speeds, collateralized obligations for which the underlying collateral has high prepayment speeds will tend to have lower conditional default rates. An increase in conditional default rates would generally be accompanied by an increase in loss severity and an increase in credit spreads. An increase in the conditional default rate, in isolation, would result in a decrease in a fair value measurement. Conditional default rates reflect the quality of the collateral underlying a securitization and the structure of the securitization itself. Based on the types of securities owned in the Firm's market- making portfolios, conditional default rates are most typically at the lower end of the range presented. Loss severity - The loss severity (the inverse concept is the recovery rate) is the expected amount of future realized losses resulting from the ultimate liquidation of a particular loan, expressed as the net amount of loss relative to the outstanding loan balance. An increase in loss severity is generally accompanied by an increase in conditional default rates. An increase in the loss severity, in isolation, would result in a decrease in a fair value measurement. The loss severity applied in valuing a mortgage-backed security investment depends on factors relating to the underlying mortgages, including the LTV ratio, the nature of the lender's lien on the property and other instrument- specific factors. JPMorgan Chase & Co./2022 Form 10-K 177 Notes to consolidated financial statements Correlation - Correlation is a measure of the relationship between the movements of two variables. Correlation is a pricing input for a derivative product where the payoff is driven by one or more underlying risks. Correlation inputs are related to the type of derivative (e.g., interest rate, credit, equity, foreign exchange and commodity) due to the nature of the underlying risks. When parameters are positively correlated, an increase in one parameter will result in an increase in the other parameter. When parameters are negatively correlated, an increase in one parameter will result in a decrease in the other parameter. An increase in correlation can result in an increase or a decrease in a fair value measurement. Given a short correlation position, an increase in correlation, in isolation, would generally result in a decrease in a fair value measurement. Changes in and ranges of unobservable inputs Other level 3 assets and liabilities, net(f) 23% 50% Long-term debt, short-term borrowings, and (e) deposits 7,973 26,583 Discounted cash flows Option pricing Refer to Note 15 Interest rate volatility 28bps 674bps 141bps Bermudan switch value 0% 57% 17% Interest rate correlation (82)% 89% 16% IR-FX correlation (35)% 60% 7% Equity correlation 17% 99% 55% Equity-FX correlation (86)% 60% (27)% Equity-IR correlation (5)% The level of correlation used in the valuation of derivatives with multiple underlying risks depends on a number of factors including the nature of those risks. For example, the correlation between two credit risk exposures would be different than that between two interest rate risk exposures. Similarly, the tenor of the transaction may also impact the correlation input, as the relationship between the underlying risks may be different over different time periods. Furthermore, correlation levels are very much dependent on market conditions and could have a relatively wide range of levels within or across asset classes over time, particularly in volatile market conditions. Volatility Volatility is a measure of the variability in possible returns for an instrument, parameter or market index given how much the particular instrument, parameter or index changes in value over time. Volatility is a pricing input for options, including equity options, commodity options, and interest rate options. Generally, the higher the volatility of the underlying, the riskier the instrument. Given a long position in an option, an increase in volatility, in isolation, would generally result in an increase in a fair value measurement. The level of volatility used in the valuation of a particular option-based derivative depends on a number of factors, including the nature of the risk underlying the option (e.g., the volatility of a particular equity security may be significantly different from that of a particular commodity index), the tenor of the derivative as well as the strike price of the option. Residential nonagency 28 སྐཊུ 673 (125) (84) 4 (5) 759 29 (1) 7 (5) (12) (12) Commercial nonagency 10 (1) 3 (5) √ G Total mortgage-backed securities 303 30 680 (131) (96) 31 MSRS 265 1 $ - $ - $ Bermudan switch value - The switch value is the difference between the overall value of a Bermudan swaption, which can be exercised at multiple points in time, and its most expensive European swaption and reflects the additional value that the multiple exercise dates provide the holder. Switch values are dependent on market conditions and can vary greatly depending on a number of factors, such as the tenor of the underlying swap as well as the strike price of the option. An increase in switch value, in isolation, would generally result in an increase in a fair value measurement. Interest rate curve - represents the relationship of interest rates over differing tenors. The interest rate curve is used to set interest rate and foreign exchange derivative cash flows and is also a pricing input used in the discounting of any derivative cash flow. Forward price - Forward price is the price at which the buyer agrees to purchase the asset underlying a forward contract on the predetermined future delivery date, and is such that the value of the contract is zero at inception. The forward price is used as an input in the valuation of certain derivatives and depends on a number of factors including interest rates, the current price of the underlying asset, and the expected income to be received and costs to be incurred by the seller as a result of holding that asset until the delivery date. An increase in the forward can result in an increase or a decrease in a fair value measurement. Changes in level 3 recurring fair value measurements The following tables include a rollforward of the Consolidated balance sheets amounts (including changes in fair value) for financial instruments classified by the Firm within level 3 of the fair value hierarchy for the years ended December 31, 2022, 2021 and 2020. When a determination is made to classify a financial instrument within level 3, the determination is based on the significance of the unobservable inputs to the overall fair value measurement. However, level 3 financial instruments typically include, in addition to the unobservable or level 3 components, observable components (that is, components that are actively quoted and can be validated to external sources); accordingly, the gains and losses in the table below include changes in fair value due in part to observable factors that are part of the valuation methodology. Also, the Firm risk- manages the observable components of level 3 financial instruments using securities and derivative positions that are classified within level 1 or 2 of the fair value hierarchy; as these level 1 and level 2 risk management instruments are not included below, the gains or losses in the following tables do not reflect the effect of the Firm's risk management activities related to such level 3 instruments. 178 JPMorgan Chase & Co./2022 Form 10-K Year ended December 31, 2022 (in millions) Assets: (a) Federal funds sold and securities purchased under resale agreements $ Trading assets: Debt instruments: Mortgage-backed securities: Fair Total value at January realized/ unrealized Fair value measurements using significant unobservable inputs 1, 2022 gains/(losses) Purchases (g) Sales Transfers into Settlements(h) level 3 Transfers (out of) level 3 -$-$1$ (1) $ (1) $ Fair value at Dec. 31, 2022 Change in unrealized gains/(losses) related to financial instruments held at Dec. 31, 2022 agencies 16% 77% 79% 735 Option pricing Interest rate volatility 28bps 674bps 141bps Interest rate spread volatility 23bps 35bps 26bps Bermudan switch value 0% 57% 17% Interest rate correlation (82)% 89% 16% (34) Discounted cash flows IR-FX correlation Prepayment speed (35)% 60% 7% 0% 21% 7% Net credit derivatives (9) Discounted cash flows Credit correlation Net interest rate derivatives 30% $84 $6 Loss severity 0% 110% 3% Commercial mortgage-backed securities and loans (c) 423 Market comparables Price $0 $99 $83 Corporate debt securities 702 Market comparables Price $0 $243 $95 Loans (d) 876 Market comparables Price $0 $356 $77 Non-U.S. government debt securities 155 Market comparables Price $100 7 60% Credit spread Equity volatility 5% 141% 37% Equity correlation 17% 99% 55% Equity-FX correlation Equity-IR correlation (86)% 60% (27)% (5)% 50% 23% Net commodity derivatives (146) Option pricing Oil commodity forward $72/BBL $251 / BBL $162/BBL Natural gas commodity forward $1/ MMBTU $24/MMBTI $13 / MMBTU Commodity volatility Commodity correlation 4% (45)% 154% 100% 43% 144% (h) 1bps 12,107bps 1,057bps Recovery rate 10% 67% 45% 22 Net foreign exchange derivatives 577 Market comparables Option pricing Price $15 $115 $82 IR-FX correlation (40)% 60% 21% (88) Discounted cash flows Prepayment speed 9% 9% Interest rate curve 2% 29% 8% Net equity derivatives (384) Option pricing Forward equity price" 84% 0% (22) 29 Loans Mortgage servicing rights 1,933 5,494 2,039 (158) (c) 568 (261) (886) 1,053 (831) 1,418 (76) (c) (e) (e) 5 2,198 (936) 7,973 2,039 Other assets 306 194 (c) 50 (38) (103) (c) 2 (6) (822) 239 (15) 88 110 (331) 350 5 56 (146) (c) 1,893 (3,467) 587 89 (261) 673 369 4,765 (c) Available-for-sale securities: Mortgage-backed securities Corporate debt securities 161 5 88 (15) 239 5 (d) (d) Total available-for-sale securities 161 5 405 191 Year ended December 31, 2022 (in millions) (c)(f) (c)(f) 1,401 90 (8) (c) 84 101 42 12,714 (6) 53 (16) (c) (8,876) 793 (1,044) (c)(f) 24,092 (3,447) JPMorgan Chase & Co./2022 Form 10-K 179 Notes to consolidated financial statements Year ended December 31, 2021 (in millions) Assets: (a) Federal funds sold and securities Fair value measurements using significant unobservable inputs Total $ (76) (907) 571 (4,894) 6,726 (280) $ 2,162 (15) $ Liabilities: (a) Deposits Short-term borrowings Trading liabilities - debt and equity instruments Accounts payable and other liabilities Long-term debt Fair value measurements using significant unobservable inputs Fair value Total realized/ at January unrealized 1, 2022 (gains)/losses Purchases Sales Issuances Settlements (h) Transfers into level 3 Transfers (out of) level 3 Fair value at Dec. 31, 2022 Change in unrealized (gains)/losses related to financial instruments held at Dec. 31, 2022 $ 2,317 $ (292) 2,481 (358) (c)(f) (c)(f) $ $ $ 531 $ 30 69 (16) (c) 24,374 (3,869) (c)(f) (31) (c) (43) 72517 3,963 (114) $ (4,685) - 15 Total net derivative receivables Commodity (384) 3,435 (230) 925 (640) 759 (26) Asset-backed securities 26 5 19 (24) (1) 5 (7) 23 1 Total debt instruments 1,457 (138) 2,249 (1,276) (431) 1,378 (1,061) 2,178 (197) Equity securities 662 (1,036) 473 (377) (605) (2) 652 708 Obligations of U.S. states and municipalities 7 I I 7 T Non-U.S. government debt securities 81 (92) 494 (338) (4) 84 (70) 155 (153) Corporate debt securities 332 (30) 404 (178) (100) 357 (322) 463 (48) Loans (51) 771 1,066 665 732 (373) 701 332 Credit 74 226 17 (9) (271) 5 (29) 13 170 Foreign exchange Equity (419) 726 (3,626) 5,016 215 (114) 83 3 (5) 489 459 1,226 (2,530) 96 (656) 90 329 (121) (483) (16) 187 (840) Physical commodities (1) 3 - 2 (1) Other 160 93 37 (221) 1 (6) 64 46 Total trading assets - debt and equity instruments 2,279 (1,082) (c) (c) 2,762 (1,653) (654) 2,445 (1,188) 2,909 (992) Net derivative receivables: (b) Interest rate 325 5% 0% Conditional default rate 1,401 15,792 Debt and equity instruments(c) 98,719 28,032 84 126,835 Derivative payables: Interest rate Credit Foreign exchange Equity Commodity 1,105,603 28,620 151,999 Total derivative payables 2,643 284,280 3,368 9,377 160 250,647 594 714 (274,321) (9,217) (232,665) 15,970 754 18,856 57,649 4,812 Total trading liabilities (568,713) $ $ $ 2,162 Other Loans (e) 3,085 3,085 Total available-for-sale securities 102,654 102,964 239 205,857 40,661 1,418 42,079 Mortgage servicing rights 7,973 7,973 Other assets (d) Total assets measured at fair value on a recurring basis Deposits $ $ 7,544 285,239 $ $ Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings Trading liabilities: 6,065 1,365,451 26,458 151,999 14,391 405 14,014 $ $ 23,626 $ (53,657) 8,804 22,748 521 Trading assets: Debt instruments: Mortgage-backed securities: U.S. GSES and government agencies (a) Residential nonagency Commercial - nonagency Level 1 Level 2 Level 3 $ $ 252,720 81,463 $ $ Derivative netting adjustments(f) $ Total fair value 252,720 81,463 38,944 265 39,209 2,358 28 2,386 1,506 10 1,516 Total mortgage-backed securities Securities borrowed 5,792 Federal funds sold and securities purchased under resale agreements Fair value hierarchy (16,512) 6,757 Accounts payable and other liabilities 2,803 101,522 5,702 624,701 10,009 652,733 1,283 10,093 53 (586,372) (586,372) 51,141 177,976 7,038 Beneficial interests issued by consolidated VIES 5 5 Long-term debt Total liabilities measured at fair value on a recurring basis $ 107,224 $ 48,189 895,058 $ 24,092 37,801 72,281 $ (586,372) $ 453,711 172 JPMorgan Chase & Co./2022 Form 10-K December 31, 2021 (in millions) 5,792 Collateralized loan obligations Asset-backed securities: 2,536 23 2,559 Total debt instruments Equity securities Physical commodities Other Total debt and equity instruments(c) Derivative receivables: Interest rate Credit Foreign exchange Equity Commodity Total derivative receivables 79,404 82,483 171,606 2,178 253,188 2,060 665 85,208 (b) 9,595 16,673 2 26,270 18,146 64 Asset-backed securities 18,210 6,503 5,744 2,503 1,448 7 1,455 Total mortgage-backed securities 72,108 771 72,879 U.S. Treasury, GSES and government agencies (a) 61,191 8,546 69,737 Obligations of U.S. states and municipalities 6,608 7 6,615 Certificates of deposit, bankers' acceptances and commercial paper 2,009 2,009 Non-U.S. government debt securities 18,213 48,429 155 66,797 Corporate debt securities 25,626 463 26,089 Loans 759 42,808 171,482 2,909 Mortgage-backed securities: U.S. GSES and government agencies (a) Residential nonagency Commercial nonagency Total mortgage-backed securities U.S. Treasury and government agencies 3 71,500 4,620 1,958 3 78,078 92,060 71,503 4,620 1,958 78,081 92,060 Obligations of U.S. states and municipalities 6,786 6,786 Non-U.S. government debt securities 10,591 9,105 19,696 118 239 357 Corporate debt securities Available-for-sale securities: 208,485 453,756 (568,713) (568,713) 382,876 3,390 292,956 4,069 (271,996) 28,419 9,722 607 (9,239) 1,090 169 240,207 1,203 (218,214) 23,365 57,485 4,428 (52,774) 9,139 24,982 375 (16,490) 8,867 3,559 625,352 10,682 175,041 833,837 13,591 70,880 303 43,111 U.S. Treasury, GSES and government agencies (a) Foreign exchange Equity Commodity Total derivative payables Total trading liabilities Accounts payable and other liabilities Beneficial interests issued by consolidated VIES Long-term debt Total liabilities measured at fair value on a recurring basis $ 87,831 26,716 30 114,577 981 237,714 2,036 10,468 444 (232,537) (10,032) 8,194 880 123 174,349 1,274 (161,649) 14,097 72,609 7,118 Credit (62,494) Interest rate Debt and equity instruments(c) 5,448 308,525 58,820 Mortgage servicing rights 5,494 5,494 Other assets(d) Total assets measured at fair value on a recurring basis $ Deposits $ 9,558 381,431 $ $ Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings 4,139 1,243,845 9,016 126,435 17,534 306 14,003 $ $ 17,479 2,317 $ $ (488,206) $ 1,154,549 $ 11,333 126,435 2,481 20,015 Trading liabilities: Derivative payables: 9,662 17,233 1,328 Estimating fair value requires the application of judgment. The type and level of judgment required is largely dependent on the amount of observable market information available to the Firm. For instruments valued using internally developed valuation models and other valuation techniques that use significant unobservable inputs and are therefore classified within level 3 of the fair value hierarchy, judgments used to estimate fair value are more significant than those required when estimating the fair value of instruments classified within levels 1 and 2. In arriving at an estimate of fair value for an instrument within level 3, management must first determine the appropriate valuation model or other valuation technique to use. Second, due to the lack of observability of significant inputs, management must assess relevant empirical data in deriving valuation inputs including transaction details, yield curves, interest rates, prepayment speed, default rates, volatilities, correlations, prices (such as commodity, equity or debt prices), valuations of comparable instruments, foreign exchange rates and credit curves. The following table presents the Firm's primary level 3 financial instruments, the valuation techniques used to measure the fair value of those financial instruments, the significant unobservable inputs, the range of values for those inputs and the weighted or arithmetic averages of such inputs. While the determination to classify an instrument within level 3 is based on the significance of the unobservable inputs to the overall fair value measurement, level 3 financial instruments typically include observable components (that is, components that are actively quoted and can be validated to external sources) in addition to the unobservable components. The level 1 and/or level 2 inputs are not included in the table. In addition, the Firm manages the risk of the observable components of level 3 financial instruments using securities and derivative positions that are classified within levels 1 or 2 of the fair value hierarchy. The range of values presented in the table is representative of the highest and lowest level input used to value the significant groups of instruments within a product/instrument classification. Where provided, the weighted averages of the input values presented in the table are calculated based on the fair value of the instruments that the input is being used to value. In the Firm's view, the input range, weighted and arithmetic average values do not reflect the degree of input uncertainty or an assessment of the reasonableness of the Firm's estimates and assumptions. Rather, they reflect the characteristics of the various instruments held by the Firm and the relative distribution of instruments within the range of characteristics. For example, two option contracts may have similar levels of market risk exposure and valuation uncertainty, but may have significantly different implied volatility levels because the option contracts have different underlyings, tenors, or strike prices. The input range and weighted average values will therefore vary from period-to- period and parameter-to-parameter based on the characteristics of the instruments held by the Firm at each balance sheet date. JPMorgan Chase & Co./2022 Form 10-K 175 Notes to consolidated financial statements Level 3 inputs(a) December 31, 2022 Product/Instrument Fair value (in millions) Principal valuation technique Unobservable inputs (8) Range of input values Average (i) (b) Residential mortgage-backed securities and loans $ 1,649 Discounted cash flows Yield 4% 15% 7% Prepayment speed 3% 11% 8% The Firm has established well-structured processes for determining fair value, including for instruments where fair value is estimated using significant unobservable inputs (level 3). Refer to pages 167-171 of this Note for further information on the Firm's valuation process and a detailed discussion of the determination of fair value for individual financial instruments. 26,600 Level 3 valuations 174 (18,216) 9,712 1,104 88,935 5,115 521,740 12,200 548,456 467 12 12,230 69 (484,928) (484,928) 50,116 164,693 5,651 12 50,560 94,050 $ 752,480 $ 24,374 41,471 74,934 $ (484,928) $ 403,073 (a) At December 31, 2022 and 2021, included total U.S. GSE obligations of $73.8 billion and $73.9 billion, respectively, which were mortgage-related. (b) Physical commodities inventories are generally accounted for at the lower of cost or net realizable value. "Net realizable value" is a term defined in U.S. GAAP as not exceeding fair value less costs to sell ("transaction costs"). Transaction costs for the Firm's physical commodities inventories are either not applicable or immaterial to the value of the inventory. Therefore, net realizable value approximates fair value for the Firm's physical commodities inventories. When fair value hedging has been applied (or when net realizable value is below cost), the carrying value of physical commodities approximates fair value, because under fair value hedge accounting, the cost basis is adjusted for changes in fair value. Refer to Note 5 for a further discussion of the Firm's hedge accounting relationships. To provide consistent fair value disclosure information, all physical commodities inventories have been included in each period presented. (c) Balances reflect the reduction of securities owned (long positions) by the amount of identical securities sold but not yet purchased (short positions). JPMorgan Chase & Co./2022 Form 10-K 173 Notes to consolidated financial statements (d) Certain investments that are measured at fair value using the net asset value per share (or its equivalent) as a practical expedient are not required to be classified in the fair value hierarchy. At December 31, 2022 and 2021, the fair values of these investments, which include certain hedge funds, private equity funds, real estate and other funds, were $950 million and $801 million, respectively. Included in these balances at December 31, 2022 and 2021, were trading assets of $43 million and $51 million, respectively, and other assets of $907 million and $750 million, respectively. (e) At December 31, 2022 and 2021, included $9.7 billion and $26.2 billion, respectively, of residential first-lien mortgages, and $6.8 billion and $8.2 billion, respectively, of commercial first-lien mortgages. Residential mortgage loans include conforming mortgage loans originated with the intent to sell to U.S. GSES and government agencies of $2.4 billion and $13.6 billion, respectively. (f) As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral received and paid when a legally enforceable master netting agreement exists. The level 3 balances would be reduced if netting were applied, including the netting benefit associated with cash collateral. JPMorgan Chase & Co./2022 Form 10-K Fair value at January 1,933 125,467 56,887 Interest rate Credit Foreign exchange Equity Commodity Total derivative receivables 95,509 139,015 1,457 235,981 86,904 1,741 662 89,307 5,357 20,788 26,145 24,850 160 25,010 187,770 186,394 2,279 376,443 1,072 267,493 2,020 (248,611) 21,974 9,321 Derivative receivables: 518 Total debt and equity instruments(c) Physical commodities (b) 68,527 9,181 77,708 Obligations of U.S. states and municipalities 7,068 7 7,075 Certificates of deposit, bankers' acceptances and commercial paper 852 852 Non-U.S. government debt securities 26,982 44,581 81 71,644 Corporate debt securities 24,491 332 24,823 Loans 7,366 708 8,074 Asset-backed securities 2,668 26 2,694 Total debt instruments Equity securities Other 161 (8,808) 134 Corporate debt securities Asset-backed securities: Collateralized loan obligations 4 72,539 6,070 4,949 4 83,558 177,463 72,543 15,860 5,430 10,779 160 161 סיייייי 6,070 4,949 83,562 177,463 15,860 16,209 321 9,662 Other Loans (e) 5,448 Total available-for-sale securities 182,897 Non-U.S. government debt securities 1,031 Obligations of U.S. states and municipalities Total mortgage-backed securities 168,590 855 (156,954) 12,625 65,139 3,492 (58,650) 9,981 26,232 421 (15,183) 11,470 1,206 536,775 7,306 (488,206) 57,081 188,976 723,169 9,585 (488,206) 433,524 Total trading assets() Available-for-sale securities: Mortgage-backed securities: U.S. GSES and government agencies (a) Residential nonagency Commercial nonagency U.S. Treasury and government agencies realized/ U.S. GSES and government 1, 2021 (788) (114) 3,022 98 3,276 (c) (59) 1,933 (794) 1,301 (965) (439) 612 (c) (87) 2,305 (1) (e) 161 5,494 538 Total realized/ unrealized at January December 31, 2021 Fair value Deposits Liabilities:(a) (in millions) Year ended Fair value measurements using significant unobservable inputs 11 306 (c) (1) (239) (17) 9 16 (c) 1, 2021 (gains)/losses Purchases Sales Issuances Settlements 162 (1) Total net derivative receivables (c) (426) (907) (12) (4) 916 (493) (155) (3,626) 171 315 1,758 (2,813) 1,285 145 (731) (728) Commodity (4,993) 502 (d) 1,662 (c) (d) (1) 161 162 (1) Other assets Mortgage servicing rights Loans Total available-for-sale securities Corporate debt securities Mortgage-backed securities Available-for-sale securities: (145) (4,894) 79 445 1,031 (3,620) 13 (h) Transfers (out of) level 3 Level 2 311,883 70,041 Level 3 Derivative netting adjustments() $ $ $ 31 Total fair value 311,883 70,041 Trading assets: Debt instruments: Mortgage-backed securities: U.S. GSES and government agencies (a) Residential nonagency Commercial - nonagency 68,162 759 JPMorgan Chase & Co./2022 Form 10-K 180 (c)(f) 87 Securities borrowed (809) 24,374 $ Federal funds sold and securities purchased under resale agreements 5 Fair Product/instrument Structured notes (included in deposits, short-term borrowings and long-term debt) Valuation methodology Valuations are based on discounted cash flow analyses that consider the embedded derivative and the terms and payment structure of the note. The embedded derivative features are considered using models such as the Black-Scholes option pricing model, simulation models, or a combination of models that may use observable or unobservable valuation inputs, depending on the embedded derivative. The specific inputs used vary according to the nature of the embedded derivative features, as described in the discussion above regarding derivatives valuation. Adjustments are then made to this base valuation to reflect the Firm's own credit risk (DVA). Refer to page 184 of this Note. Classification in the fair value hierarchy Level 2 or 3 JPMorgan Chase & Co./2022 Form 10-K 171 Notes to consolidated financial statements The following table presents the assets and liabilities reported at fair value as of December 31, 2022 and 2021, by major product category and fair value hierarchy. Assets and liabilities measured at fair value on a recurring basis Fair value hierarchy December 31, 2022 (in millions) Level 1 $ Transfers into level 3 103 13,505 (83) (c)(f) (c)(f) $ (77) (482) $2,317 (72) 2,481 Trading liabilities - debt and equity instruments 2 $ 9 (467) $ (5,308) 6,823 2,420 (1,391) (c)(f) Short-term borrowings $ 431 $ $ $ $ 2,913 $ (80) (c) (f) related to financial instruments held at Dec. 31, 2021 Change in unrealized (gains)/losses Fair value at Dec. 31, 2021 51 (12,191) (8) (101) 369 (c)(f) 23,397 8 (c) 69 (8) -1--- 8 68 (c) Accounts payable and other liabilities Long-term debt (c) (157) 30 (14) 64 38 (c) (419) 98 (12) (3) (31) ཤྩ ཋ། ལྷ སྐྱེཀྱེལྱ སྐྱེ༔ 7 (1) 8 Obligations of U.S. states and municipalities (36) 303 (2) 19 (132) (98) 59 (23) 480 Non-U.S. government debt securities securities Corporate debt securities 81 (107) (7) (332) 359 (14) གྱེཀྱེས ཨྰཿསྐྱེདྱེ + ཐ Physical commodities 476 Equity securities 2,098 Total debt instruments 28 Asset-backed securities 893 Loans 507 182 Total mortgage-backed 14 (17) Mortgage-backed securities: Debt instruments: Trading assets: $ at Dec. 31, 2021 Change in unrealized gains/(losses) related to financial instruments held $ -$-$- $ - $ - $ - $ - $ - purchased under resale agreements 2021 Dec. 31, value at Transfers (out of) level 3 Transfers into level 3 tc(h) Settlements Purchases (g) Sales unrealized gains/ (losses) U.S. GSES and government agencies 449 (28) 14 (7) 12 (1) 4 (5) (24) 26 265 (10) (1) (110) (67) 21 222 5 3 Commercial nonagency 28 1 (23) Residential nonagency (489) 1,789 258 Interest rate Net derivative receivables: (b) (388) (c) (1,428) 2,279 1,000 (531) (1,855) 2,503 (33) (c) 2,623 Total trading assets - debt and equity instruments 31 160 (103) 116 5 (192) 112 222 (110) 404 110 141 74 (6) 34 146 (12) 6 Equity Foreign exchange Credit 282 (16) (88) (2,011) (98) (224) 130 (434) (209) (3,862) (480) 49 (2) (99) 76 28 (20) 708 (873) 648 (287) 162 994 2 (16) 332 233 (225) (4) 2 (7) (669) (2) 26 Other (335) 662 - 164 (168) 378 (77) (111) (30) 1,457 (1,214) 831 (433) (1,687) 1,892 (84) $1.6 billion of gross equity derivative receivables and $2.3 billion of gross equity derivative payables as a result of a decrease in observability and an increase in the significance of unobservable inputs. • $1.1 billion of non-trading loans driven by a decrease in observability. • $793 million of long-term debt driven by a decrease in observability and an increase in the significance of unobservable inputs for structured notes. • $1.2 billion of gross interest rate derivative receivables and $807 million of gross interest rate derivative payables as a result of an increase in observability and a decrease in the significance of unobservable inputs. • • The following describes significant changes to level 3 assets since December 31, 2021, for those items measured at fair value on a recurring basis. Refer to Assets and liabilities measured at fair value on a nonrecurring basis on page 185 for further information on changes impacting items measured at fair value on a nonrecurring basis. • During the year ended December 31, 2022, significant transfers from level 3 into level 2 included the following: $1.2 billion of total debt and equity instruments, largely due to trading loans, driven by an increase in observability. $2.2 billion of gross equity derivative receivables and $2.3 billion of gross equity derivative payables as a result of an increase in observability and a decrease in the significance of unobservable inputs. $1.6 billion of gross interest rate derivative receivables and $878 million of gross interest rate derivative payables as a result of a decrease in observability and an increase in the significance of unobservable inputs. Refer to the sections below for additional information. • • • • During the year ended December 31, 2022, significant transfers from level 2 into level 3 included the following: Transfers between levels for instruments carried at fair value on a recurring basis Refer to Note 15 for information on MSRs. $2.5 billion increase in MSRs. • $3.4 billion increase in gross derivative receivables due to gains and purchases partially offset by settlements. The increase for the year ended December 31, 2022 was predominantly driven by: Level 3 assets were $23.6 billion at December 31, 2022, reflecting an increase of $6.1 billion from December 31, 2021. For the year ended December 31, 2022 • $2.4 billion of total debt and equity instruments, predominantly due to equity securities of $1.1 billion driven by a decrease in observability predominantly as a result of restricted access to certain markets and trading loans of $925 million driven by a decrease in observability. • $831 million of non-trading loans driven by an increase in observability. During the year ended December 31, 2020, significant transfers from level 2 into level 3 included the following: During the year ended December 31, 2021, significant transfers from level 2 into level 3 included the following: • • Consolidated balance sheets changes • • During the year ended December 31, 2020, significant transfers from level 3 into level 2 included the following: $1.2 billion of long-term debt driven by a decrease in observability and an increase in the significance of unobservable inputs for structured notes. $2.6 billion of non-trading loans driven by a decrease in observability. a result of a decrease in observability and an increase in the significance of unobservable inputs. $880 million of gross interest rate derivative payables as $2.6 billion of gross equity derivative receivables and $3.5 billion of gross equity derivative payables as a result of a decrease in observability and an increase in the significance of unobservable inputs. • $1.8 billion of total debt and equity instruments, predominantly equity securities and trading loans, driven by a decrease in observability. • • • $809 million of long-term debt driven by an increase in observability and a decrease in the significance of unobservable inputs for structured notes. $794 million of non-trading loans driven by an increase in observability. $1.9 billion of gross equity derivative receivables and $2.1 billion of gross equity derivative payables as a result of an increase in observability and a decrease in the significance of unobservable inputs. observability. $1.4 billion of total debt and equity instruments, largely due to trading loans, driven by an increase in • • During the year ended December 31, 2021, significant transfers from level 3 into level 2 included the following: JPMorgan Chase & Co./2022 Form 10-K 182 $1.3 billion of non-trading loans driven by a decrease in observability. $1.5 billion of gross equity derivative receivables and $1.2 billion of gross equity derivative payables as a result of a decrease in observability and an increase in the significance of unobservable inputs. due to trading loans, driven by a decrease in observability. $1.0 billion of total debt and equity instruments, largely $1.0 billion of long-term debt driven by an increase in observability and a decrease in the significance of unobservable inputs for structured notes. Level 3 analysis (126) (g) Loan originations are included in purchases. 136 (4) 14 (c) (2) 41 Trading liabilities - debt and equity instruments (c)(f) 143 (c)(f) $ 455 (943) $2,913 (46) 2,420 265 $ 105 (8) $ $ $ 671 5,140 (338) (c)(f) 1,674 Short-term borrowings $ $ (c)(f) $ 3,360 $ 165 Deposits Liabilities: (a) 31, 2020 $2.0 billion of total debt and equity instruments, predominantly due to corporate debt and trading loans, driven by an increase in observability (605) (4,115) 51 (1) (c) (f) Realized (gains)/losses due to DVA for fair value option elected liabilities are reported in principal transactions revenue, and were not material for the years ended December 31, 2022, 2021 and 2020. Unrealized (gains)/losses are reported in OCI, and they were $(529) million, $258 million and $221 million for the years ended December 31, 2022, 2021 and 2020, respectively. (e) Changes in fair value for MSRS are reported in mortgage fees and related income. (d) Realized gains/(losses) on AFS securities are reported in investment securities gains/(losses). Unrealized gains/(losses) are reported in OCI. Realized and unrealized gains/(losses) recorded on AFS securities were not material for the years ended December 31, 2022, 2021 and 2020. (c) Predominantly reported in principal transactions revenue, except for changes in fair value for CCB mortgage loans and lending-related commitments originated with the intent to sell, and mortgage loan purchase commitments, which are reported in mortgage fees and related income. (a) Level 3 assets at fair value as a percentage of total Firm assets at fair value (including assets measured at fair value on a nonrecurring basis) were 2% at both December 31, 2022 and December 31, 2021 and 1% at December 31, 2020. Level 3 liabilities at fair value as a percentage of total Firm liabilities at fair value (including liabilities measured at fair value on a nonrecurring basis) were 8%, 10% and 9% at December 31, 2022, 2021 and 2020, respectively. (b) All level 3 derivatives are presented on a net basis, irrespective of the underlying counterparty. Notes to consolidated financial statements 181 JPMorgan Chase & Co./2022 Form 10-K 1,920 (c)(f) 23,397 (1,282) 1,250 (9,833) 9,883 40 23,339 (c)(f) Long-term debt 28 68 (7) (c) 47 37 (87) 33 45 (c) Accounts payable and other liabilities (h) Includes financial assets and liabilities that have matured, been partially or fully repaid, impacts of modifications, deconsolidations associated with beneficial interests in VIES and other items. $2.4 billion of gross equity derivative receivables and $2.4 billion of gross equity derivative payables as a result NA significance of unobservable inputs. At December 31, 2022 and 2021, the contractual amount of lending-related commitments for which the fair value option was elected was $7.6 billion and $11.9 billion, respectively, with a corresponding fair value of $24 million and $10 million, respectively. Refer to Note 28 for further information regarding off-balance sheet lending-related financial instruments. 190 JPMorgan Chase & Co./2022 Form 10-K Level 3 Level 2 Level 1 (in millions) December 31, 2021 Fair value hierarchy 84 $ 84 $ (e) Prior-period amounts have been revised to conform with the current presentation. $ Total liabilities measured at fair value on a nonrecurring basis 84 84 2,658 $ 1,979 $ 679 $ $ Total assets measured at fair value on a nonrecurring basis Accounts payable and other liabilities 1,388 1,352 $ (d) Where the Firm issues principal-protected zero-coupon or discount notes, the balance reflects the contractual principal payment at maturity or, if applicable, the contractual principal payment at the Firm's next call date. (a) These balances are excluded from nonaccrual loans as the loans are insured and/or guaranteed by U.S. government agencies. (b) There were no performing loans that were ninety days or more past due as of December 31, 2022 and 2021. (c) Remaining contractual principal is not applicable to nonprincipal-protected structured notes and long-term beneficial interests. Unlike principal-protected structured notes and long-term beneficial interests, for which the Firm is obligated to return a stated amount of principal at maturity, nonprincipal- protected structured notes and long-term beneficial interests do not obligate the Firm to return a stated amount of principal at maturity, but for structured notes to return an amount based on the performance of an underlying variable or derivative feature embedded in the note. However, investors are exposed to the credit risk of the Firm as issuer for both nonprincipal-protected and principal-protected notes. ΝΑ held at Dec. 41,135 NA Total long-term debt ΝΑ $ 72,281 NA ΝΑ $ 74,934 ΝΑ Long-term beneficial interests Nonprincipal-protected debt (c) Total long-term beneficial interests NA $ 5 NA ΝΑ $ 12 NA ΝΑ $ 5 ΝΑ ΝΑ $ 12 36 of an increase in observability and a decrease in the (a) 1,270 each counterparty and collateral arrangements; and (ii) the estimated market funding cost in the principal market which, for derivative liabilities, considers the Firm's credit risk (DVA). For collateralized derivatives, the fair value is estimated by discounting expected future cash flows at the relevant overnight indexed swap rate given the underlying collateral agreement with the counterparty, and therefore a separate FVA is not necessary. FVA represents the adjustment to reflect the impact of funding and is recognized where there is evidence that a market participant in the principal market would incorporate it in a transfer of the instrument. The Firm's FVA framework, applied to uncollateralized (including partially collateralized) over-the-counter ("OTC") derivatives incorporates key inputs such as: (i) the expected funding requirements arising from the Firm's positions with CVA represents the adjustment, relative to the relevant benchmark interest rate, necessary to reflect counterparty nonperformance risk. The Firm estimates CVA using a scenario analysis to estimate the expected positive credit exposure across all of the Firm's existing positions with each counterparty, and then estimates losses based on the probability of default and estimated recovery rate as a result of a counterparty credit event considering contractual factors designed to mitigate the Firm's credit exposure, such as collateral and legal rights of offset. The key inputs to this methodology are (i) the probability of a default event occurring for each counterparty, as derived from observed or estimated CDS spreads; and (ii) estimated recovery rates implied by CDS spreads, adjusted to consider the differences in recovery rates as a derivative creditor relative to those reflected in CDS spreads, which generally reflect senior unsecured creditor risk. Credit and funding adjustments - derivatives Derivatives are generally valued using models that use as their basis observable market parameters. These market parameters generally do not consider factors such as counterparty nonperformance risk, the Firm's own credit quality, and funding costs. Therefore, it is generally necessary to make adjustments to the base estimate of fair value to reflect these factors. Notes to consolidated financial statements 183 JPMorgan Chase & Co./2022 Form 10-K Refer to Note 15 for information on MSRs. $102 million of net gains on liabilities driven by market movements in short-term borrowings. $10 million of net gains on assets driven by gains in net interest rate derivative receivables due to market movements largely offset by losses in MSRS reflecting faster prepayment speeds on lower rates. 2020 $1.1 billion of net gains on liabilities, driven by gains in short-term borrowings due to market movements. $495 million of net gains on assets, driven by gains in net interest rate derivative receivables due to market movements, partially offset by losses in net equity derivative receivables and net commodity derivative receivables due to market movements. The following table provides the impact of credit and funding adjustments on principal transactions revenue in the respective periods, excluding the effect of any associated hedging activities. The FVA presented below includes the impact of the Firm's own credit quality on the inception value of liabilities as well as the impact of changes in the Firm's own credit quality over time. 2021 prepayment speeds on higher rates. $7.7 billion of net gains on assets, predominantly driven by gains in net equity derivative receivables due to market movements and gains in MSRs reflecting lower • • • • • The following describes significant components of total realized/unrealized gains/(losses) for instruments measured at fair value on a recurring basis for the years ended December 31, 2022, 2021 and 2020. These amounts exclude any effects of the Firm's risk management activities where the financial instruments are classified as level 1 and 2 of the fair value hierarchy. Refer to Changes in level 3 recurring fair value measurements rollforward tables on pages 178-182 for further information on these instruments. 2022 • Gains and losses All transfers are based on changes in the observability and/or significance of the valuation inputs and are assumed to occur at the beginning of the quarterly reporting period in which they occur. $1.3 billion of long-term debt driven by an increase in observability and a decrease in the significance of unobservable inputs for structured notes. $943 million of deposits as a result of an increase in observability and a decrease in the significance of unobservable inputs. $4.6 billion of net gains on liabilities, predominantly driven by a decline in the fair value of long-term debt due to market movements. Year ended December 31, (in millions) 2022 2021 $ 627 $ 643 $ $ Loans (b) Total fair value Level 3 Level 2 Level 1 Fair value hierarchy (in millions) December 31, 2022 The following tables present the assets and liabilities held as of December 31, 2022 and 2021, for which nonrecurring fair value adjustments were recorded during the years ended December 31, 2022 and 2021, by major product category and fair value hierarchy. Assets and liabilities measured at fair value on a nonrecurring basis JPMorgan Chase & Co./2022 Form 10-K 184 The valuation of the Firm's liabilities for which the fair value option has been elected requires consideration of the Firm's own credit risk. DVA on fair value option elected liabilities reflects changes (subsequent to the issuance of the liability) in the Firm's probability of default and LGD, which are estimated based on changes in the Firm's credit spread observed in the bond market. Realized (gains)/losses due to DVA for fair value option elected liabilities are reported in principal transactions revenue. Unrealized (gains)/losses are reported in OCI. Refer to page 182 in this Note and Note 24 for further information. Valuation adjustments on fair value option elected liabilities (64) 22 $ 362 $ (337) 47 42 Derivatives FVA $ Derivatives CVA Credit and funding adjustments: 2020 Other assets Change in unrealized (gains)/losses related to financial instruments Loans Transfers (out of) level 3 (25) 507 (580) 411 (236) (205) 582 (23) 558 Corporate debt securities 11 182 (23) NA (7) 281 21 155 securities Non-U.S. government debt --8 (1) (1) 10 municipalities Obligations of U.S. states and (151) 480 (245) 673 (73) 1,112 (137) 196 Equity securities (209) 2,098 (1,563) 1,213 (601) (1,129) 2,169 (248) 2,257 Total debt instruments (4) 28 (10) 9 (9) (40) 44 (3) 37 Asset-backed securities (40) 893 (944) 791 (182) (484) (6) 2 (166) (154) -$$ - $ - $ - $ - $ - $ - $ - $ purchased under resale agreements Federal funds sold and securities Assets: (a) 2020 Dec. 31, (out of) level 3 level 3 Settlements (h) Sales ac(g) Purchases Transfers Transfers into 31, 2020 held at Dec. Change in unrealized gains/(losses) related to financial instruments Fair value at Fair value measurements using significant unobservable inputs gains/(losses) unrealized 1,2020 January value at Total realized/ Fair (in millions) December 31, 2020 Year ended Trading assets: 412 Debt instruments: U.S. GSES and government agencies 150 (170) 824 securities Total mortgage-backed 3 (3) (1) 28 (3) (150) | 2ཀྱི 449 N I I (1) 1 4 Commercial nonagency (4) (5) 15 2 23 Residential nonagency (161) (149) 134 (172) 797 Mortgage-backed securities: Fair value at Dec. 31, 2020 (376) 535 (c) (1) 1 Other assets Mortgage servicing rights Loans Total available-for-sale securities Corporate debt securities 1---(1) ---- Mortgage-backed securities Available-for-sale securities: 42 (c) 516 4,699 917 267 (310) (1,505) 356 (446) (241) (2,884) 2,121 1,908 (4,489) Total net derivative receivables (c) 27 (546) (16) Commodity (3,862) (556) (1) (731) 302 (4,993) (243) (1,540) (e) (63) 962 (84) Transfers into level 3 Settlements (h) Sales Issuances Purchases unrealized (gains)/losses 1, 2020 January value at Total realized/ Year ended December 31, 2020 (in millions) Fair Fair value measurements using significant unobservable inputs (c) (3) 538 (7) 40 (320) (104) (c) (18) (1,540) (e) 3,276 (899) (176) 1,192 75 (c) 2,305 (684) 2,571 (733) 24 (935) 1,162 (2,317) Interest rate (b) Net derivative receivables:" (23) 2,623 (c) (1,961) 1,754 (1,099) (1,514) 2,810 (52) (c) 2,685 Total trading assets - debt and equity instruments 268 49 (245) 6 (497) (9) 229 333 232 Other - Physical commodities (82) 476 (153) (332) (1) 2,682 (148) 1,664 (65) (3,395) Equity 116 (434) 3 13 83 (24) 49 49 (607) Foreign exchange (110) (224) (32) 59 181 (154) 73 (212) (139) Credit 325 258 308 (332) (2,228) 308 41,176 (e) Nonprincipal-protected debt(c) Level 2 Level 1 Carrying value(a)(B) (in billions) December 31, 2021 Estimated fair value hierarchy Estimated fair value hierarchy December 31, 2022 The majority of the Firm's lending-related commitments are not carried at fair value on a recurring basis on the Consolidated balance sheets. The carrying value and the estimated fair value of these wholesale lending-related commitments were as follows for the periods indicated. (a) Fair value is typically estimated using a discounted cash flow model that incorporates the characteristics of the underlying loans (including principal, contractual interest rate and contractual fees) and other key inputs, including expected lifetime credit losses, interest rates, prepayment rates, and primary origination or secondary market spreads. For certain loans, the fair value is measured based on the value of the underlying collateral. Carrying value of the loan takes into account the loan's allowance for loan losses, which represents the loan's expected credit losses over its remaining expected life. The difference between the estimated fair value and carrying value of a loan is generally attributable to changes in market interest rates, including credit spreads, market liquidity premiums and other factors that affect the fair value of a loan but do not affect its carrying value. (b) Prior-period amounts have been revised to conform with the current presentation. 232.6 3.1 229.5 226.0 219.3 10.8 10.8 10.7 Level 3 12.6 Total estimated fair value Carrying value(a)(b) 2.9 2.9 $ $ $ 2.1 $ $ 3.2 3.2 $ $ $ 2.3 $ related commitments $ Wholesale lending- estimated fair value Level 3 Level 2 Level 1 Total (a) Excludes the current carrying values of the guarantee liability and the offsetting asset, each of which is recognized at fair value at the inception of the guarantees. 2.8 12.6 223.6 67.9 50.6 50.6 50.6 agreements under repurchase securities loaned or sold Federal funds purchased and $ 2,451.0 $ $2,451.0 - $2,451.0 $ $ 2,311.5 $2,311.5 $ - $2,311.6 $ 67.9 12.6 216.5 67.9 28.2 Long-term debt Beneficial interests issued by consolidated VIES 217.0 4.9 212.1 217.6 256.8 5.6 251.2 257.5 liabilities Accounts payable and other 33.6 33.6 33.6 28.2 28.2 Short-term borrowings (b) Includes the wholesale allowance for lending-related commitments. The Firm does not estimate the fair value of consumer off-balance sheet lending-related commitments. In many cases, the Firm can reduce or cancel these commitments by providing the borrower notice or, in some cases as permitted by law, without notice. Refer to page 169 of this Note for a further discussion of the valuation of lending-related commitments. JPMorgan Chase & Co./2022 Form 10-K specific credit risk Changes in instrument- assets: Loans reported as trading (2,171) (1,703) (1,703) loans instruments, excluding Debt and equity Trading assets: 143 143 12 $ $ 12 (136) (112) $ (200) (136) Other changes in fair value specific credit risk (19) 135 (19) (8) 135 353 2,586 (1) (c) 2,587 (2,172) (1) (c) Changes in instrument- Loans: (8) (59) (59) 353 $ (112) $ (200) $ (384) $ (499) JPMorgan Chase & Co./2022 Form 10-K 188 Certain long-term beneficial interests issued by CIB's consolidated securitization trusts where the underlying assets are carried at fair value Structured notes and other hybrid instruments, which are predominantly financial instruments that contain embedded derivatives, that are issued or transacted as part of client-driven activities Owned beneficial interests in securitized financial assets that contain embedded credit derivatives, which would otherwise be required to be separately accounted for as a derivative instrument Certain securities financing agreements Loans purchased or originated as part of securitization warehousing activity, subject to bifurcation accounting, or managed on a fair value basis, including lending- related commitments • • • • The Firm's election of fair value includes the following instruments: The Firm has elected to measure certain instruments at fair value for several reasons including to mitigate income statement volatility caused by the differences between the measurement basis of elected instruments (e.g., certain instruments that otherwise would be accounted for on an accrual basis) and the associated risk management arrangements that are accounted for on a fair value basis, as well as to better reflect those instruments that are managed on a fair value basis. The fair value option provides an option to elect fair value for selected financial assets, financial liabilities, unrecognized firm commitments, and written loan commitments. Note 3 - Fair value option Notes to consolidated financial statements 187 Changes in fair value under the fair value option election years ended The following table presents the changes in fair value included in the Consolidated statements of income for the December 31, 2022, 2021 and 2020, for items for which the fair value option was elected. The profit and loss information presented below only includes the financial instruments that were elected to be measured at fair value; related risk management instruments, which are required to be measured at fair value, are not included in the table. 2022 (384) $ (499) Securities borrowed $ resale agreements securities purchased under Federal funds sold and Total changes in fair value recorded (e) All other income Deposits Principal transactions All other income NA Total changes in fair value recorded (e) All other income Principal transactions December 31, (in millions) 2020 2021 Total changes in fair value recorded (e) Financial liabilities 98.8 1.4 Upward carrying value changes (b) Carrying value (a) Other assets (in millions) As of or for the year ended December 31, The following table presents the carrying value of equity securities without readily determinable fair values held as of December 31, 2022 and 2021, that are measured under the measurement alternative and the related adjustments recorded during the periods presented for those securities with observable price changes. These securities are included in the nonrecurring fair value tables when applicable price changes are observable. In its determination of the new carrying values upon observable price changes, the Firm may adjust the prices if deemed necessary to arrive at the Firm's estimated fair values. Such adjustments may include adjustments to reflect the different rights and obligations of similar securities, and other adjustments that are consistent with the Firm's valuation techniques for private equity direct investments. The Firm measures certain equity securities without readily determinable fair values at cost less impairment (if any), plus or minus observable price changes from an identical or similar investment of the same issuer (i.e., measurement alternative), with such changes recognized in other income. Equity securities without readily determinable fair values Notes to consolidated financial statements 185 JPMorgan Chase & Co./2022 Form 10-K Refer to Note 12 for further information about the measurement of collateral-dependent loans. (a) Included $(338) million, $379 million and $(134) million for the years ended December 31, 2022, 2021 and 2020, respectively, of net gains/(losses) as a result of the measurement alternative. $ (547) $ 277 $ (933) (11) 5 Downward carrying value changes/impairment (c) (529) 2022 4,096 488 (826) December 31, 2022 The following table presents, by fair value hierarchy classification, the carrying values and estimated fair values at December 31, 2022 and 2021, of financial assets and liabilities, excluding financial instruments that are carried at fair value on a recurring basis, and their classification within the fair value hierarchy. equal to their carrying value; recognition of the inherent funding value of these instruments is not permitted. accrued liabilities. In addition, U.S. GAAP requires that the fair value of deposit liabilities with no stated maturity (i.e., demand, savings and certain money market deposits) be JPMorgan Chase & Co./2022 Form 10-K 186 Certain financial instruments that are not carried at fair value on the Consolidated balance sheets are carried at amounts that approximate fair value, due to their short- term nature and generally negligible credit risk. These instruments include cash and due from banks, deposits with banks, federal funds sold, securities purchased under resale agreements and securities borrowed, short-term receivables and accrued interest receivable, short-term borrowings, federal funds purchased, securities loaned and sold under repurchase agreements, accounts payable, and Financial instruments for which carrying value approximates fair value U.S. GAAP requires disclosure of the estimated fair value of certain financial instruments, which are included in the following table. However, this table does not include other items, such as nonfinancial assets, intangible assets, certain financial instruments, and customer relationships. In the opinion of management, these items, in the aggregate, add significant value to JPMorgan Chase, but their fair value is not disclosed in this table. Additional disclosures about the fair value of financial instruments that are not carried on the Consolidated balance sheets at fair value As of December 31, 2022, the Firm's remaining interest in Visa B shares was approximately 37 million shares. On January 5, 2023, Visa filed a Current Report on Form 8-K with the SEC indicating that the conversion rate of Visa B shares to Visa A shares decreased from 1.6059 to 1.5991 effective December 29, 2022. The conversion rate may be further adjusted by Visa depending on developments related to the litigation matters. The outcome of those litigation matters, and the effect that the resolution of those matters may have on the conversion rate, is unknown, and accordingly, as of December 31, 2022, there is significant uncertainty regarding the date of the termination of transfer restrictions and the value of the final conversion rate. As a result of this, as well as differences in voting rights, Visa B shares are not considered to be similar to Visa A shares, and they continue to be held at their nominal carrying value. Under the terms of the derivative instrument, the Firm will (a) make or receive payments based on subsequent changes in the conversion rate and (b) make periodic interest payments to the purchaser of the Visa B shares. The payments under the derivative continue as long as the Visa B shares remain subject to transfer restrictions. The derivative is accounted for at fair value using a discounted cash flow methodology based upon the Firm's estimate of the timing and magnitude of final resolution of the litigation matters. The derivative is recorded in trading liabilities and changes in fair value are recognized in other income. As of December 31, 2022, the Firm held derivative instruments associated with the 23 million Visa B shares that it has sold, which are all subject to similar terms and conditions. (a) The period-end carrying values reflect cumulative purchases and sales in addition to upward and downward carrying value changes. (b) The cumulative upward carrying value changes between January 1, 2018 and December 31, 2022 were $1.4 billion. (c) The cumulative downward carrying value changes/impairment between January 1, 2018 and December 31, 2022 were $(918) million. Included in other assets above is the Firm's interest in Visa Class B common shares ("Visa B shares") recorded at a nominal carrying value. In November 2022, the Firm sold approximately 3 million Visa B shares, resulting in a net pretax gain of $914 million recorded in other income. Visa B shares are subject to certain transfer restrictions and are convertible into Visa Class A common shares ("Visa A shares") at a specified conversion rate upon final resolution of certain litigation matters involving Visa. In connection with the sale, and consistent with the Firm's sale of 20 million Visa B shares in 2013, the Firm entered into a derivative instrument with the purchaser of the shares, under which the Firm retains the risk associated with changes in the conversion rate. (53) 432 3.642 $ 2021 2020 (72) $ (393) 344 (409) (83) 2021 1,010 $ $ Total assets measured at fair value on a nonrecurring basis Accounts payable and other liabilities 1,616 1,612 4 Other assets 1,862 $ 856 $ 1,006 $ $ Loans Total fair value $ 2,468 $ 3,478 2022 $ (55) $ Total nonrecurring fair value gains/ (losses) Accounts payable and other liabilities Other assets (a) December 31, (in millions) Loans The following table presents the total change in value of assets and liabilities for which fair value adjustments have been recognized for the years ended December 31, 2022, 2021 and 2020, related to assets and liabilities held at those dates. Nonrecurring fair value changes (b) of the $627 million in level 3 assets measured at fair value on a nonrecurring basis as of December 31, 2022, $83 million related to residential real estate loans carried at the net realizable value of the underlying collateral (e.g., collateral-dependent loans). These amounts are classified as level 3 as they are valued using information from broker's price opinions, appraisals and automated valuation models and discounted based upon the Firm's experience with actual liquidation values. These discounts ranged from 9% to 56% with a weighted average of 23%. Estimated fair value hierarchy (a) Primarily includes equity securities without readily determinable fair values that were adjusted based on observable price changes in orderly transactions from an identical or similar investment of the same issuer (measurement alternative). Of the $1.4 billion in level 3 assets measured at fair value on a nonrecurring basis as of December 31, 2022, $1.2 billion related to equity securities adjusted based on the measurement alternative. These equity securities are classified as level 3 due to the infrequency of the observable prices and/or the restrictions on the shares. $ 3 $ $ $ Total liabilities measured at fair value on a nonrecurring basis 3 3 3 (c) December 31, 2021 Estimated fair value hierarchy Level 1 199.5 189.1 425.3 Investment securities, held-to- maturity 124.6 9.0 124.6 9.0 124.6 115.3 9.0 3.7 115.3 3.7 115.3 Securities borrowed 3.7 388.6 resale agreements 363.7 179.3 97.4 98.7 1,023.2 821.1 202.1 1,002.5 1,047.9 101.3 1.7 99.6 101.2 Other 853.9 194.0 1,073.9 loan losses (a) Loans, net of allowance for 362.6 183.3 securities purchased under Federal funds sold and 102.1 $ $ 27.7 $ 539.3 539.5 Deposits with banks $ 27.7 $ Cash and due from banks Financial assets (in billions) Total estimated fair value Level 3 Level 2 Level 1 Carrying value Total estimated fair value Level 3 Level 2 27.7 $ 0.2 539.5 0.1 102.0 102.1 124.7 0.1 124.6 124.7 Accrued interest and accounts receivable Carrying value 714.4 (b) (b) 26.4 $ $ $ 26.4 714.1 26.4 $ 714.4 0.3 (242) 21 Principal transactions 589 $ Subtotal 90 or more days past due and government guaranteed Loans (a) 3,484 1,197 (2,287) 368 $ (2,149) $ 3,263 829 (138) 918 4,181 $ 546 $ (2,717) 797 1,343 (121) (2,838) 124 115 (9) 293 All other performing loans" (b) 281 (12) 2,517 967 Loans reported as trading assets Loans Loans reported as trading assets information, where available, or benchmarking to similar entities or industries. Long-term debt: Changes in value attributable to instrument-specific credit risk were derived principally from observable changes in the Firm's credit spread as observed in the bond market. Securities financing agreements: Generally, for these types of agreements, there is a requirement that collateral be maintained with a market value equal to or in excess of the principal amount loaned; as a result, there would be no adjustment or an immaterial adjustment for instrument-specific credit risk related to these agreements. JPMorgan Chase & Co./2022 Form 10-K 189 Notes to consolidated financial statements Difference between aggregate fair value and aggregate remaining contractual principal balance outstanding The following table reflects the difference between the aggregate fair value and the aggregate remaining contractual principal balance outstanding as of December 31, 2022 and 2021, for loans, long-term debt and long-term beneficial interests for which the fair value option has been elected. December 31, (in millions) Loans Nonaccrual loans 2022 Contractual principal outstanding Fair value Fair value over/ (under) contractual principal outstanding 2021 Contractual principal outstanding over/ (under) contractual Fair value principal outstanding $ Loans and lending-related commitments: For floating- rate instruments, all changes in value are attributed to instrument-specific credit risk. For fixed-rate instruments, an allocation of the changes in value for the period is made between those changes in value that are interest rate-related and changes in value that are credit-related. Allocations are generally based on an analysis of borrower-specific credit spread and recovery 7,823 6,135 (5,437) $ 70,493 $ 66,894 $ (3,599) Principal-protected debt (d) $ 41,341 $ 31,105 $ (10,236) $ (d) 35,957 $ 33,799 $ (2,158) (1,001) (e) 7,528 (221) 48,582 $ (e) $ $ (1,688) 8,529 Loans (e) 42,588 41,135 (1,453) 57,490 57,742 252 Subtotal Total loans Long-term debt 50,411 47,270 (3,141) 66,019 65,270 (749) 54,019 • Fair value Determination of instrument-specific credit risk for items for which the fair value option was elected (26) (c (d) (14) 103 (65) The following describes how the gains and losses that are attributable to changes in instrument-specific credit risk, were determined. 38 Deposits (a) 901 901 (183) (183) (726) (726) Federal funds purchased and securities loaned or sold under repurchase agreements 181 12 181 33 39 (7) (c) 582 190 (c) 7 197 Other changes in fair value (c) (1,421) (794) (2,215) (c) (c) (139) 2,056 1,917 470 3,239 3,709 Other assets (6) (d) 69 (d) (6) (c)(d) 98 (1) (11) 9,088 (17) (980) (c)(d) 4 (17) (976) (94) (2,120) (1) (c) (94) 69 (a) Unrealized gains/(losses) due to instrument-specific credit risk (DVA) for liabilities for which the fair value option has been elected are recorded in OCI, while realized gains/(losses) are recorded in principal transactions revenue. Realized gains/(losses) due to instrument-specific credit risk recorded in principal transactions revenue were not material for the years ended December 31, 2022, 2021 and 2020. (b) Long-term debt measured at fair value predominantly relates to structured notes. Although the risk associated with the structured notes is actively managed, the gains/(losses) reported in this table do not include the income statement impact of the risk management instruments used to manage such risk. (c) Reported in mortgage fees and related income. (d) Reported in other income. (e) Changes in fair value exclude contractual interest, which is included in interest income and interest expense for all instruments other than certain hybrid financial instruments in CIB. Refer to Note 7 for further information regarding interest income and interest expense. | | (1) (2,121) (11) 8,990 (6) Short-term borrowings (a) 473 (366) (366) 294 བཏྟེ Trading liabilities 43 294 7 7 2 473 2 Beneficial interests issued by consolidated VIES Other liabilities Long-term debt (a)(b) 43 18,147 585 15,115 33,216 15,322 1,563 11,759 Automotive 33,287 14,735 529 18,023 34,573 720 16,331 33,847 9,107 23,498 22,094 $ 31,973 471,980 5,121 23,915 42,606 11,039 State & Municipal Govt(d) 6,034 Utilities 36,218 3,269 23,842 33,203 5,969 3,736 25,533 Insurance 603,670 35,427 2,387 3,050 Total 4,962 Financial Markets Infrastructure 2,451 1,260 469 4,180 4,123 3,387 556 8,066 Securities Firms 8,400 782 1,899 4,377 5 2,487 70,880 639,097 1,231,214 Total wholesale 31,687 471,980 4,075 70,880 $ 5,453 35,427 49,257 Loans held-for-sale and loans at fair value 1,146,530 Subtotal 87,545 123,307 All other(e) 1,885 Receivables from customers 14,635 9,437 567 Central Govt 12,063 564 5,033 17,660 13,852 407 19,095 5,771 Chemicals & Plastics 9,923 2,700 1,303 13,926 10,577 8,081 20,030 21,045 3,167 2,973 5,005 15,009 Transportation 10,076 924 5,696 16,696 12,955 10,042 5,398 15,915 Metals & Mining 1,591 6,837 2,889 11,317 475 260 185,175 $ 56,888 45,867 1,650 73,038 122,789 39,588 2,669 80,532 Asset Managers 95,656 40,511 16,397 38,748 81,228 41,031 9,351 120,555 30,846 Consumer & Retail 1,317 730,534 775,868 Wholesale(b) Real Estate Individuals and Individual Entities" 15(c) 170,857 131,681 130,815 120,424 249 434 38,927 9,957 155,069 119,753 1,113 34,203 141,973 130,576 10,080 Industrials 72,483 26,960 37,960 59,014 18,587 2,575 37,852 Banks & Finance Cos 51,816 32,172 3,246 16,398 54,684 34,217 4,418 16,049 Oil & Gas 1,683 22,970 62,613 Healthcare 1,770 43,753 66,974 21,652 1,224 44,098 Technology, Media & sheet) $ 45,334 Telecommunications 21,622 2,950 47,714 84,070 17,815 2,640 63,615 72,286 $ 24,655 (i) On-balance sheet Derivatives 4,272 3,545 38,681 (a) 16 2 1,673 29,317 405 6,827 5,125 41,269 (a) 3 408 $ 71,271 $ 5,506 30,864 1,655 $ 28,252 4,767 315 $ 34,127 $ 1 $ 4,860 $ 38,988 4,105 170 - 4,275 6,352 858 7,210 2,674 788 50 3,512 3,386 1,066 $ 105,029 $ 73,587 $ 8,001 $ 11,054 Off-balance Derivatives sheet Credit exposure (h) Consumer, excluding credit card Credit card (a) (i) $ 344,893 $ 311,375 $ $ 33,518 1,006,459 821,284 Total consumer(a) 1,351,352 496,550 854,802 Loans $ 368,640 $ 323,306 $ 884,830 154,296 1,253,470 477,602 exposure (h) Loans December 31, (in millions) Credit On-balance sheet $ 92,642 (a) Excludes deposits linked to precious metals for which the fair value option has not been elected of $602 million and $692 million for the years ended December 31, 2022 and 2021, respectively. JPMorgan Chase & Co./2022 Form 10-K 191 Notes to consolidated financial statements Note 4 - Credit risk concentrations Concentrations of credit risk arise when a number of clients, counterparties or customers are engaged in similar business activities or activities in the same geographic region, or when they have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic conditions. JPMorgan Chase regularly monitors various segments of its credit portfolios to assess potential credit risk concentrations and to obtain additional collateral when deemed necessary and permitted under the Firm's agreements. Senior management is significantly involved in the credit approval and review process, and risk levels are adjusted as needed to reflect the Firm's risk appetite. Off-balance In the Firm's consumer portfolio, concentrations are managed primarily by product and by U.S. geographic region, with a key focus on trends and concentrations at the portfolio level, where potential credit risk concentrations can be remedied through changes in underwriting policies and portfolio guidelines. Refer to Note 12 for additional information on the geographic composition of the Firm's consumer loan portfolios. In the wholesale portfolio, credit risk concentrations are evaluated primarily by industry and monitored regularly on both an aggregate portfolio level and on an individual client or counterparty basis. The Firm does not believe that its exposure to any particular loan product or industry segment results in a significant concentration of credit risk. Terms of loan products and collateral coverage are included in the Firm's assessment when extending credit and establishing its allowance for loan losses. 192 JPMorgan Chase & Co./2022 Form 10-K The table below presents both on-balance sheet and off-balance sheet consumer and wholesale credit exposure by the Firm's three credit portfolio segments as of December 31, 2022 and 2021. The wholesale industry of risk category is generally based on the client or counterparty's primary business activity. 2022 2021 The Firm's wholesale exposure is managed through loan syndications and participations, loan sales, securitizations, credit derivatives, master netting agreements, collateral and other risk-reduction techniques. Refer to Note 12 for additional information on loans. (g)(h) 13 $2,582,566 $1,135,647 Commodity contracts: OTC OTC-cleared Exchange-traded (a) Total commodity contracts Derivative receivables with appropriate legal opinion Derivative receivables where an appropriate legal opinion has not been either sought or obtained Total derivative receivables recognized on the Consolidated balance sheets Collateral not nettable on the Consolidated balance sheets(c) Net amounts JPMorgan Chase & Co./2022 Form 10-K 14,430 120 (112) 9,103 (8,745) 23,653 (16,490) 630,361 (568,713) (7,633) 6,797 15,063 8 3,149 358 (58,650) (34,673) 166,980 (156,954) 10,026 Equity contracts: OTC Exchange-traded (a) Total equity contracts 30,323 28,467 58,790 (25,665) (27,109) (52,774) 4,658 1,358 25,704 (23,977) 1,727 6,016 36,095 61,799 1,422 7,163 61,648 (d) 49 8,279 23,391 528,471 December 31, (in millions) U.S. GAAP nettable derivative payables Interest rate contracts: OTC OTC-cleared Exchange-traded (a) Total interest rate contracts Credit contracts: OTC OTC-cleared Total credit contracts Foreign exchange contracts: 2022 Amounts netted Gross derivative Notes to consolidated financial statements 199 $ 46,979 (10,102) (6,868) (49) (8,266) (15,183) (488,206) 8,195 13 8,208 40,265 (d) 9,232 9,232 16,816 21,203 16,816 $ 70,880 $ 545,287 $ 57,081 (23,014) $ 47,866 $ 639,593 payables 6 9,934 OTC-cleared Exchange-traded (a) Total interest rate contracts Credit contracts: OTC OTC-cleared 2022 Gross derivative receivables Amounts netted on the Net Consolidated derivative balance sheets receivables Gross derivative receivables Amounts netted on the Consolidated balance sheets Net derivative receivables $ 203,922 $ (178,261) $ 25,661 OTC 93,800 559 Interest rate contracts: December 31, (in millions) 5,836 $ 545,287 $ 57,081 $ 526,829 $ 8,215 $ 535,044 $ 50,116 (a) Balances exclude structured notes for which the fair value option has been elected. Refer to Note 3 for further information. (b) As permitted under U.S. GAAP, the Firm has elected to net derivative receivables and derivative payables and the related cash collateral receivables and payables when a legally enforceable master netting agreement exists. 198 JPMorgan Chase & Co./2022 Form 10-K Derivatives netting The following tables present, as of December 31, 2022 and 2021, gross and net derivative receivables and payables by contract and settlement type. Derivative receivables and payables, as well as the related cash collateral from the same counterparty, have been netted on the Consolidated balance sheets where the Firm has obtained an appropriate legal opinion with respect to the master netting agreement. Where such a legal opinion has not been either sought or obtained, amounts are not eligible for netting on the Consolidated balance sheets, and those derivative receivables and payables are shown separately in the tables below. In addition to the cash collateral received and transferred that is presented on a net basis with derivative receivables and payables, the Firm receives and transfers additional collateral (financial instruments and cash). These amounts mitigate counterparty credit risk associated with the Firm's derivative instruments, but are not eligible for net presentation: • collateral that consists of liquid securities and other cash collateral held at third-party custodians, which are shown separately as "Collateral not nettable on the Consolidated balance sheets" in the tables below, up to the fair value exposure amount. For the purpose of this disclosure, the definition of liquid securities is consistent with the definition of high quality liquid assets as defined in the LCR rule; ⚫ the amount of collateral held or transferred that exceeds the fair value exposure at the individual counterparty level, as of the date presented, which is excluded from the tables below; and • collateral held or transferred that relates to derivative receivables or payables where an appropriate legal opinion has not been either sought or obtained with respect to the master netting agreement, which is excluded from the tables below. 2021 U.S. GAAP nettable derivative receivables 298,281 (93,424) (311) (271,996) 376 248 Foreign exchange contracts: OTC 237,941 (216,796) 21,145 166,185 OTC-cleared Exchange-traded (a) 1,461 15 Total foreign exchange contracts 239,417 (1,417) (1) (218,214) 44 14 789 6 (156,251) (703) Total credit contracts 40 898 (8,808) 9,706 26,285 $ 251,953 14,144 498 266,595 $ (234,283) (13,839) (489) (248,611) $ 17,670 305 9 17,984 8,474 1,746 10,220 (7,535) 86 939 (7,177) 858 (1,704) (9,239) 42 1,671 (1,631) 981 8,035 on the Consolidated balance sheets Net derivative payables Gross derivative payables 8,954 (73) (8,476) 4,575 38,384 (d) 23,901 518,487 (18,216) (484,928) 478 5,685 33,559 (d) Derivative payables where an appropriate legal opinion has not been either sought or obtained 12,757 12,757 16,557 16,557 Total derivative payables recognized on the Consolidated balance sheets 263 Collateral not nettable on the Consolidated balance sheets(b)(c) 73 (112) (8,758) (16,512) (586,372) 9,506 Total equity contracts Commodity contracts: OTC 11,954 (7,642) 4,312 14,874 (9,667) 5,207 OTC-cleared Exchange-traded (a) Total commodity contracts Derivative payables with appropriate legal opinion 112 9,021 21,087 624,756 - $ 637,513 $ Short-term Long-term debt December 31, 2021 Total structured notes Commodity Equity Foreign exchange Credit Interest rate Risk exposure (in millions) December 31, 2022 The following table presents the fair value of structured notes, by balance sheet classification and the primary risk type. Structured note products by balance sheet classification and risk component Total exposure borrowings Deposits Total Long-term Short-term debt borrowings 51,141 $ 535,044 $ 50,116 Net amounts (a) Exchange-traded derivative balances that relate to futures contracts are settled daily. (5,872) $ 44,244 (62,494) (b) Includes liquid securities and other cash collateral held at third-party custodians related to derivative instruments where an appropriate legal opinion has been obtained. For some counterparties, the collateral amounts of financial instruments may exceed the derivative receivables and derivative payables balances. Where this is the case, the total amount reported is limited to the net derivative receivables and net derivative payables balances with that counterparty. (d) Net derivatives receivable included cash collateral netted of $51.5 billion and $67.6 billion at December 31, 2022 and 2021, respectively. Net derivatives payable included cash collateral netted of $69.2 billion and $64.3 billion at December 31, 2022 and 2021, respectively. Derivative cash collateral relates to OTC and OTC-cleared derivative instruments. $ (3,318) 47,823 200 JPMorgan Chase & Co./2022 Form 10-K 38,668 Deposits (c) Derivative collateral relates only to OTC and OTC-cleared derivative instruments. 72,000 4,467 (53,657) (7,572) 482 9,021 (8,421) 600 1,674 (1,645) 29 9,728 (9,217) 511 1,679 10,700 (1,611) (10,032) 68 668 8,054 7,026 4 (288) (232,537) 2021 Amounts netted on the Consolidated balance sheets Net derivative payables $ 97,417 327 190,108 $ (176,890) (97,126) OTC $ 13,218 291 287,852 (274,321) 22 13,531 $ 223,576 15,695 292 $ (216,757) (15,492) $ 6,819 203 239,563 (305) $ 246,457 15,209 Equity contracts: OTC Exchange-traded (a) 29,833 28,291 (26,554) 3,279 31,379 (27,830) 3,549 (27,103) 1,188 40,621 (34,664) 5,957 58,124 10,674 (161,649) 172,323 15,300 171,610 OTC-cleared 1,488 (1,417) 71 Exchange-traded (a) 20 (231,248) 20 (160,946) (703) 10,664 3 7 Total foreign exchange contracts 247,965 (232,665) 706 7 $ 539,451 9,632 Total fair value of trading • Various • Various Market-making and related risk management Other derivatives Market-making and other Market-making and other CIB 205 CIB, AWM, 205 Corporate 196 JPMorgan Chase & Co./2022 Form 10-K Notional amount of derivative contracts The following table summarizes the notional amount of free-standing derivative contracts outstanding as of December 31, 2022 and 2021. 205 December 31, (in billions) Specified risk management Corporate CIB • Interest rate and foreign exchange • Commodity Manage specifically • Interest rate • Credit Hedge commodity inventory identified risk exposures not designated in qualifying hedge accounting relationships: Manage the risk associated with mortgage commitments, warehouse loans and MSRS Manage the credit risk associated with wholesale lending exposures Manage the risk associated with certain other specified assets and liabilities Market-making derivatives and other activities: Fair value hedge CIB, AWM 202-203 Specified risk management CCB 205 Specified risk management 205 Interest rate contracts (b) Notional amounts 1,053 Foreign exchange contracts Cross-currency swaps 4,196 4,112 Spot, futures and forwards 7,017 7,679 Written options 775 741 Purchased options 759 727 Total foreign exchange contracts 1,132 Credit derivatives (a) 32,801 33,166 2022 2021 Swaps $ 24,491 $ 24,075 Futures and forwards 204 2,636 Written options 3,047 3,018 Purchased options 2,992 3,188 Total interest rate contracts 2,520 12,747 Corporate Hedge the value of the Firm's investments in non-U.S. dollar functional currency entities (j) Represents lending-related financial instruments. JPMorgan Chase & Co./2022 Form 10-K 193 Notes to consolidated financial statements Note 5 - Derivative instruments Derivative contracts derive their value from underlying asset prices, indices, reference rates, other inputs or a combination of these factors and may expose counterparties to risks and rewards of an underlying asset or liability without having to initially invest in, own or exchange the asset or liability. JPMorgan Chase makes markets in derivatives for clients and also uses derivatives to hedge or manage its own risk exposures. Predominantly all of the Firm's derivatives are entered into for market- making or risk management purposes. Market-making derivatives The majority of the Firm's derivatives are entered into for market-making purposes. Clients use derivatives to mitigate or modify interest rate, credit, foreign exchange, equity and commodity risks. The Firm actively manages the risks from its exposure to these derivatives by entering into other derivative contracts or by purchasing or selling other financial instruments that partially or fully offset the exposure from client derivatives. Risk management derivatives The Firm manages certain market and credit risk exposures using derivative instruments, including derivatives in hedge accounting relationships and other derivatives that are used to manage risks associated with specified assets and liabilities. The Firm generally uses interest rate derivatives to manage the risk associated with changes in interest rates. Fixed-rate assets and liabilities appreciate or depreciate in market value as interest rates change. Similarly, interest income and expense increase or decrease as a result of variable- rate assets and liabilities resetting to current market rates, and as a result of the repayment and subsequent origination or issuance of fixed-rate assets and liabilities at current market rates. Gains and losses on the derivative instruments related to these assets and liabilities are expected to substantially offset this variability. Foreign currency derivatives are used to manage the foreign exchange risk associated with certain foreign currency-denominated (i.e., non-U.S. dollar) assets and liabilities and forecasted transactions, as well as the Firm's net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. As a result of fluctuations in foreign currencies, the U.S. dollar- equivalent values of the foreign currency-denominated assets and liabilities or the forecasted revenues or expenses increase or decrease. Gains or losses on the derivative instruments related to these foreign currency-denominated assets or liabilities, or forecasted transactions, are expected to substantially offset this variability. Commodities derivatives are used to manage the price risk of certain commodities inventories. Gains or losses on these derivative instruments are expected to substantially offset the depreciation or appreciation of the related inventory. Credit derivatives are used to manage the counterparty credit risk associated with loans and lending-related commitments. Credit derivatives compensate the purchaser when the entity referenced in the contract experiences a credit event, such as bankruptcy or a failure to pay an obligation when due. Credit derivatives primarily consist of CDS. Refer to the Credit derivatives section on pages 205-207 of this Note for a further discussion of credit derivatives. Refer to the risk management derivatives gains and losses table on page 205 and the hedge accounting gains and losses tables on pages 202-204 of this Note for more information about risk management derivatives. Derivative counterparties and settlement types The Firm enters into OTC derivatives, which are negotiated and settled bilaterally with the derivative counterparty. The Firm also enters into, as principal, certain ETD such as futures and options, and OTC-cleared derivative contracts with CCPS. ETD contracts are generally standardized contracts traded on an exchange and cleared by the CCP, which is the Firm's counterparty from the inception of the transactions. OTC-cleared derivatives are traded on a bilateral basis and then novated to the CCP for clearing. Derivative clearing services The Firm provides clearing services for clients in which the Firm acts as a clearing member at certain exchanges and clearing houses. The Firm does not reflect the clients' derivative contracts in its Consolidated Financial Statements. Refer to Note 28 for further information on the Firm's clearing services. (i) At December 31, 2022 and 2021, included $350 million and $5.4 billion of loans in Business Banking under the PPP, respectively. PPP loans are guaranteed by the SBA. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans. Accounting for derivatives (h) Credit exposure is net of risk participations and excludes the benefit of credit derivatives used in credit portfolio management activities held against derivative receivables or loans and liquid securities and other cash collateral held against derivative receivables. (d) In addition to the credit risk exposure to states and municipal governments (both U.S. and non-U.S.) at December 31, 2022 and 2021, noted above, the Firm held: $6.6 billion and $7.1 billion, respectively, of trading assets; $6.8 billion and $15.9 billion, respectively, of AFS securities; and $19.7 billion and $14.0 billion, respectively, of HTM securities, issued by U.S. state and municipal governments. Refer to Note 2 and Note 10 for further information. (e) All other includes: SPES and Private education and civic organizations, representing approximately 95% and 5%, respectively, at December 31, 2022 and 94% and 6%, respectively, at December 31, 2021. Refer to Note 14 for more information on exposures to SPES. assets and liabilities $ 70,880 $1,326,782 111,690 1,103,880 39,758 59,645 1,203,283 $2,456,753 $1,077,714 72,198 4,167 35,325 560,354 39,758 57,081 486,445 600,112 57,081 $ 57,081 486,445 $1,262,313 (a) Also includes commercial card lending-related commitments primarily in CB and CIB. (b) The industry rankings presented in the table as of December 31, 2021, are based on the industry rankings of the corresponding exposures at December 31, 2022, not actual rankings of such exposures at December 31, 2021. (c) Individuals and Individual Entities predominantly consists of Global Private Bank clients within AWM and J.P. Morgan Wealth Management within CCB, and includes exposure to personal investment companies and personal and testamentary trusts. (f) Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM that are collateralized by assets maintained in the clients' brokerage accounts (e.g., cash on deposit, liquid and readily marketable debt or equity securities). Because of this collateralization, no allowance for credit losses is generally held against these receivables. To manage its credit risk the Firm establishes margin requirements and monitors the required margin levels on an ongoing basis, and requires clients to deposit additional cash or other collateral, or to reduce positions, when appropriate. These receivables are reported within accrued interest and accounts receivable on the Firm's Consolidated balance sheets. (g) Excludes cash placed with banks of $556.6 billion and $729.6 billion, at December 31, 2022 and 2021, respectively, which is predominantly placed with various central banks, primarily Federal Reserve Banks. All free-standing derivatives that the Firm executes for its own account are required to be recorded on the Consolidated balance sheets at fair value. As permitted under U.S. GAAP, the Firm nets derivative assets and liabilities, and the related cash collateral receivables and payables, when a legally enforceable master netting agreement exists between the Firm and the derivative counterparty. Refer to Note 1 for further discussion of the offsetting of assets and liabilities. The accounting for changes in value of a derivative depends on whether or not the transaction has been designated and qualifies for hedge accounting. Derivatives that are not designated as hedges are reported and measured at fair value through earnings. The tabular disclosures on pages 198-205 of this Note provide additional information on the amount of, and reporting for, derivative assets, liabilities, gains and losses. Refer to Notes 2 and 3 for a further discussion of derivatives embedded in structured notes. 194 • Foreign exchange Hedge fixed rate assets and liabilities Hedge floating-rate assets and liabilities Fair value hedge Corporate 202-203 Cash flow hedge Corporate • Foreign exchange Hedge foreign currency-denominated assets and liabilities Hedge foreign currency-denominated forecasted revenue and expense Corporate 204 202-203 Cash flow hedge Corporate 204 • Foreign exchange • Interest rate Manage specifically identified risk exposures in qualifying hedge accounting relationships: • Interest rate Designation and disclosure segment or unit reference JPMorgan Chase & Co./2022 Form 10-K Derivatives designated as hedges The Firm applies hedge accounting to certain derivatives executed for risk management purposes - generally interest rate, foreign exchange and commodity derivatives. However, JPMorgan Chase does not seek to apply hedge accounting to all of the derivatives associated with the Firm's risk management activities. For example, the Firm does not apply hedge accounting to purchased CDS used to manage the credit risk of loans and lending-related commitments, because of the difficulties in qualifying such contracts as hedges. For the same reason, the Firm does not apply hedge accounting to certain interest rate, foreign exchange, and commodity derivatives used for risk management purposes. To qualify for hedge accounting, a derivative must be highly effective at reducing the risk associated with the exposure being hedged. In addition, for a derivative to be designated as a hedge, the risk management objective and strategy must be documented. Hedge documentation must identify the derivative hedging instrument, the asset or liability or forecasted transaction and type of risk to be hedged, and how the effectiveness of the derivative is assessed prospectively and retrospectively. To assess effectiveness, the Firm uses statistical methods such as regression analysis, nonstatistical methods such as dollar-value comparisons of the change in the fair value of the derivative to the change in the fair value or cash flows of the hedged item, and qualitative comparisons of critical terms and the evaluation of any changes in those terms. The extent to which a derivative has been, and is expected to continue to be, highly effective at offsetting changes in the fair value or cash flows of the hedged item must be assessed and documented at least quarterly. If it is determined that a derivative is not highly effective at hedging the designated exposure, hedge accounting is discontinued. There are three types of hedge accounting designations: fair value hedges, cash flow hedges and net investment hedges. JPMorgan Chase uses fair value hedges primarily to hedge fixed-rate long-term debt, AFS securities and certain commodities inventories. For qualifying fair value hedges, the changes in the fair value of the derivative, and in the value of the hedged item for the risk being hedged, are recognized in earnings. Certain amounts excluded from the assessment of effectiveness are recorded in OCI and recognized in earnings over the life of the derivative. If the hedge relationship is terminated, then the adjustment to the hedged item continues to be reported as part of the basis of the hedged item, and for benchmark interest rate hedges, is amortized to earnings as a yield adjustment. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item - primarily net interest income and principal transactions revenue. JPMorgan Chase uses cash flow hedges primarily to hedge the exposure to variability in forecasted cash flows from floating-rate assets and liabilities and foreign currency- denominated revenue and expense. For qualifying cash flow hedges, changes in the fair value of the derivative are Net investment hedge JPMorgan Chase & Co./2022 Form 10-K 195 Notes to consolidated financial statements The following table outlines the Firm's primary uses of derivatives and the related hedge accounting designation or disclosure category. Affected Page Type of Derivative Use of Derivative recorded in OCI and recognized in earnings as the hedged item affects earnings. Derivative amounts affecting earnings are recognized consistent with the classification of the hedged item - primarily noninterest revenue, net interest income and compensation expense. If the hedge relationship is terminated, then the change in value of the derivative recorded in AOCI is recognized in earnings when the cash flows that were hedged affect earnings. For hedge relationships that are discontinued because a forecasted transaction is expected to not occur according to the original hedge forecast, any related derivative values recorded in AOCI are immediately recognized in earnings. JPMorgan Chase uses net investment hedges to protect the value of the Firm's net investments in certain non-U.S. subsidiaries or branches whose functional currencies are not the U.S. dollar. For qualifying net investment hedges, changes in the fair value of the derivatives due to changes in spot foreign exchange rates are recorded in OCI as translation adjustments. Amounts excluded from the assessment of effectiveness are recorded directly in earnings. 13,259 Fair value hedge Swaps 23,269 6,757 Total fair value of trading assets and liabilities 70,880 $ 632,392 $ 5,121 $ 637,513 $ 51,141 $ 636,251 $ 3,342 $ 639,593 $ Gross derivative receivables Gross derivative payables December 31, 2021 Not designated (in millions) as hedges 2,511 Designated as hedges 20,758 25,357 9,971 754 2,610 251,521 18,856 Equity 61,913 61,913 9,139 62,461 62,461 8,804 Commodity 23,652 1,705 8,867 Total derivative receivables Net derivative receivables (b) Not designated as hedges 880 14,097 Equity Commodity 68,631 21,233 5,420 68,631 26,653 9,981 11,470 79,727 20,837 79,727 17,233 7,091 Equity contracts 9,712 27,928 10,912 175,746 1,124 10,912 174,622 8,194 Total derivative payables Net derivative payables (b) Trading assets and liabilities Interest rate $ 270,562 $ 23 Credit 9,971 248,911 9,839 169,186 393 $ 270,585 9,839 169,579 $ 21,974 1,031 12,625 $ 240,731 $ $ 240,731 $ Foreign exchange 23,365 Designated as hedges 1,633 Written options 117 135 Purchased options 98 111 Total commodity contracts 487 619 Total derivative notional amounts $ 49,476 $ 49,735 (a) Refer to the Credit derivatives discussion on pages 205-207 for more information on volumes and types of credit derivative contracts. (b) Represents the sum of gross long and gross short third-party notional derivative contracts. 188 136 185 136 Written options Purchased options 241,579 618 612 110 139 While the notional amounts disclosed above give an indication of the volume of the Firm's derivatives activity, the notional amounts significantly exceed, in the Firm's view, the possible losses that could arise from such transactions. For most derivative contracts, the notional amount is not exchanged; it is simply a reference amount used to calculate payments. 636 580 598 1,944 2,003 Total equity contracts Commodity contracts Swaps 654 JPMorgan Chase & Co./2022 Form 10-K Spot, futures and forwards Notes to consolidated financial statements Interest rate $ 300,411 $ 4 $ 300,415 $ 28,419 $ 290,291 $ liabilities $ 290,291 Credit 10,329 10,329 197 1,090 Foreign exchange 239,946 $ 15,970 Trading assets and Futures and forwards derivative payables The following table summarizes information on derivative receivables and payables (before and after netting adjustments) that are reflected on the Firm's Consolidated balance sheets as of December 31, 2022 and 2021, by accounting designation (e.g., whether the derivatives were designated in qualifying hedge accounting relationships or not) and contract type. Free-standing derivative receivables and payables (a) Gross derivative receivables Gross derivative payables December 31, 2022 (in millions) Not designated as hedges Impact of derivatives on the Consolidated balance sheets Total derivative receivables Net derivative receivables(b) Not designated as hedges Designated as hedges Total derivative payables Net Designated as hedges (420) $ (267) $ (153) $ Total change in OCI for period Amounts recorded in OCI Foreign exchange (b) Derivatives gains/(losses) recorded in income and other comprehensive income/(loss) Total Interest rate (a) Contract type $ Year ended December 31, 2022 The following tables present derivative instruments, by contract type, used in cash flow hedge accounting relationships, and the pre-tax gains/(losses) recorded on such derivatives, for the years ended December 31, 2022, 2021 and 2020, respectively. The Firm includes the gains/(losses) on the hedging derivative in the same line item in the Consolidated statements of income as the change in cash flows on the related hedged item. Cash flow hedge gains and losses Amounts reclassified from AOCI to income (in millions) (7,053) $ $ in OCI Amounts recorded Total Interest rate (a) Contract type from AOCI to income (in millions) (7,131) Amounts reclassified Total change in OCI for period Derivatives gains/(losses) recorded in income and other comprehensive income/(loss) Notes to consolidated financial statements $ (7,473) (75) (342) (6,978) Year ended December 31, 2021 Foreign exchange (b) Liabilities JPMorgan Chase & Co./2022 Form 10-K (d)ie) Discontinued hedging relationships (a)(B) items Active hedging of the hedged Carrying amount Cumulative amount of fair value hedging adjustments included in the carrying amount of hedged items: Long-term debt Investment securities - AFS Assets (in millions) December 31, 2021 Beneficial interests issued by consolidated VIES 1,032 (15,192) relationships Total (c) 65,746 (e) Represents basis adjustments existing on the balance sheet date associated with hedged items that have been de-designated from qualifying fair value hedging relationships. (d) Positive (negative) amounts related to assets represent cumulative fair value hedge basis adjustments that will reduce (increase) net interest income in future periods. Positive (negative) amounts related to liabilities represent cumulative fair value hedge basis adjustments that will increase (reduce) net interest income in future periods. (c) Carrying amount represents the amortized cost, net of allowance if applicable. Refer to Note 10 for additional information. (b) Excludes hedged items where only foreign currency risk is the designated hedged risk, as basis adjustments related to foreign currency hedges will not reverse through the income statement in future periods. At December 31, 2022 and 2021, the carrying amount excluded for AFS securities is $20.3 billion and $14.0 billion, respectively, and for long-term debt is $221 million and $9.7 billion, respectively. Prior-period amount has been revised to conform with the current presentation. Beneficial interests issued by consolidated VIEs (a) Excludes physical commodities with a carrying value of $26.0 billion and $25.7 billion at December 31, 2022 and 2021, respectively, to which the Firm applies fair value hedge accounting. As a result of the application of hedge accounting, these inventories are carried at fair value, thus recognizing unrealized gains and losses in current periods. Since the Firm exits these positions at fair value, there is no incremental impact to net income in future periods. (1) (1) 749 203 6,835 (1,999) $ $ 195,642 $ 1,078 661 $ 417 $ $ 8,834 $ $ (827) $ 1,078 51 (94) (48) 94 (2,370) 67 (in millions) Year ended December 31, The following table presents pre-tax gains/(losses) recorded on a limited number of derivatives, not designated in hedge accounting relationships, that are used to manage risks associated with certain specified assets and liabilities, including certain risks arising from mortgage commitments, warehouse loans, MSRS, wholesale lending exposures, and foreign currency denominated assets and liabilities. Gains and losses on derivatives used for specified risk management purposes JPMorgan Chase & Co./2022 Form 10-K 204 (b) Excludes amounts reclassified from AOCI to income on the sale or liquidation of hedged entities. The Firm reclassified net pre-tax gains of $38 million and $3 million to other income/expense related to the liquidation of certain legal entities during the years ended December 31, 2022 and 2020, respectively. The amount reclassified for the year ended December 31, 2021 was not material. Refer to Note 24 for further information. (a) Certain components of hedging derivatives are permitted to be excluded from the assessment of hedge effectiveness, such as forward points on foreign exchange forward contracts. The Firm elects to record changes in fair value of these amounts directly in other income. Contract type $ (1,408) Amounts recorded in OCI income(a)(b) Amounts recorded in Amounts recorded in OCI $2,452 $(228) Amounts recorded in income(a)(b) Amounts recorded in OCI $3,591 $(123) $(122) Amounts recorded in income(a)(b) Interest rate (a) Foreign exchange Total (3,313) $ 205 JPMorgan Chase & Co./2022 Form 10-K Credit derivatives are financial instruments whose value is derived from the credit risk associated with the debt of a third-party issuer (the reference entity) and which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Credit derivatives expose the protection purchaser to the creditworthiness of the protection seller, as the protection seller is required to make payments under the contract when the reference entity experiences a credit event, such as a bankruptcy, a failure to pay its obligation or a restructuring. The seller of credit protection receives a premium for providing protection but has the risk that the underlying instrument referenced in the contract will be subject to a credit event. The Firm is both a purchaser and seller of protection in the credit derivatives market and uses these derivatives for two primary purposes. First, in its capacity as a market-maker, the Firm actively manages a portfolio of credit derivatives by purchasing and selling credit protection, predominantly on corporate debt obligations, to meet the needs of customers. Second, as an end-user, the Firm uses credit derivatives to manage credit risk associated with lending exposures (loans and unfunded commitments) in its wholesale and consumer businesses and derivatives counterparty exposures in its wholesale businesses, and to manage the credit risk arising from certain financial instruments in the Firm's market-making businesses. Following is a summary of various types of credit derivatives. Credit derivatives The Firm makes markets in derivatives in order to meet the needs of customers and uses derivatives to manage certain risks associated with net open risk positions from its market-making activities, including the counterparty credit risk arising from derivative receivables. All derivatives not included in the hedge accounting or specified risk management categories above are included in this category. Gains and losses on these derivatives are primarily recorded in principal transactions revenue. Refer to Note 6 for information on principal transactions revenue. Gains and losses on derivatives related to market-making activities and other derivatives (c) Primarily relates to derivatives used to mitigate foreign exchange risk of specified foreign currency-denominated assets and liabilities. Gains and losses were recorded in principal transactions revenue. Credit (b) (b) Relates to credit derivatives used to mitigate credit risk associated with lending exposures in the Firm's wholesale businesses. These derivatives do not include credit derivatives used to mitigate counterparty credit risk arising from derivative receivables, which is included in gains and losses on derivatives related to market-making activities and other derivatives. Gains and losses were recorded in principal transactions revenue. $ (824) $ 1,078 $ 2,861 $ 2,994 (176) 43 $ 2020 2021 2022 Derivatives gains/(losses) recorded in income (c) (a) Primarily represents interest rate derivatives used to hedge the interest rate risk inherent in mortgage commitments, warehouse loans and MSRs, as well as written commitments to originate warehouse loans. Gains and losses were recorded predominantly in mortgage fees and related income. 190 2020 2022 Contract type Total change in OCI for period in OCI Amounts recorded from AOCI to income Amounts reclassified (in millions) Year ended December 31, 2020 Interest rate (a) Derivatives gains/(losses) recorded in income and other comprehensive income/(loss) $ (2,303) $ 1,222 $ (123) (3,402) $ (3,525) 2021 $ $ Foreign exchange derivatives Year ended December 31, (in millions) The following table presents hedging instruments, by contract type, that were used in net investment hedge accounting relationships, and the pre-tax gains/(losses) recorded on such instruments for the years ended December 31, 2022, 2021 and 2020. Net investment hedge gains and losses The Firm did not experience any forecasted transactions that failed to occur for the years ended 2022, 2021 and 2020. Over the next 12 months, the Firm expects that approximately $(1.5) billion (after-tax) of net losses recorded in AOCI at December 31, 2022, related to cash flow hedges will be recognized in income. For cash flow hedges that have been terminated, the maximum length of time over which the derivative results recorded in AOCI will be recognized in earnings is approximately seven years, corresponding to the timing of the originally hedged forecasted cash flows. For open cash flow hedges, the maximum length of time over which forecasted transactions are hedged is approximately seven years. The Firm's longer-dated forecasted transactions relate to core lending and borrowing activities. (a) Primarily consists of hedges of SOFR-indexed and LIBOR-indexed floating-rate assets. Gains and losses were recorded in net interest income. (b) Primarily consists of hedges of the foreign currency risk of non-U.S. dollar-denominated revenue and expense. The income statement classification of gains and losses follows the hedged item - primarily noninterest revenue and compensation expense. 3,053 $ 570 3,623 570 $ Total 41 3,012 $ 3,582 41 Foreign exchange (b) $ (11,879) $ 128 $ 175,257 Commodity (d) Foreign exchange(c) Interest rate (a)(b) Contract type (in millions) Year ended December 31, 2020 Total Commodity (d) Foreign exchange (c) Interest rate (a)(b) Contract type (in millions) Year ended December 31, 2021 Total Commodity (d) Foreign exchange (c) Interest rate (a)(b) Total Gains/(losses) recorded in income Income statement impact of (e) excluded components" OCI impact 130 106 (528) 106 1,423 (262) $ $ (305) $ Contract type 14,047 $ $ $ Derivatives - Gains/(losses), recorded in OCI(f) Changes in fair value Amortization approach Income statement impact Hedged items Derivatives (14,352) $ (1,317) 106 (15,563) $ (in millions) Year ended December 31, 2022 The following tables present derivative instruments, by contract type, used in fair value hedge accounting relationships, as well as pre-tax gains/(losses) recorded on such derivatives and the related hedged items for the years ended December 31, 2022, 2021 and 2020, respectively. The Firm includes gains/(losses) on the hedging derivative in the same line item in the Consolidated statements of income as the related hedged item. Single-notch downgrade Two-notch downgrade Single-notch downgrade (in millions) December 31, 2021 December 31, 2022 Liquidity impact of downgrade triggers on OTC and OTC-cleared derivatives The following table shows the impact of a single-notch and two-notch downgrade of the long-term issuer ratings of JPMorgan Chase & Co. and its subsidiaries, predominantly JPMorgan Chase Bank, N.A., at December 31, 2022 and 2021, related to OTC and OTC-cleared derivative contracts with contingent collateral or termination features that may be triggered upon a ratings downgrade. Derivatives contracts generally require additional collateral to be posted or terminations to be triggered when the predefined rating threshold is breached. A downgrade by a single rating agency that does not result in a rating lower than a preexisting corresponding rating provided by another major rating agency will generally not result in additional collateral (except in certain instances in which additional initial margin may be required upon a ratings downgrade), nor in termination payment requirements. The liquidity impact in the table is calculated based upon a downgrade below the lowest current rating of the rating agencies referred to in the derivative contract. Two-notch downgrade 19,402 16,023 15,505 $ Aggregate fair value of net derivative payables Collateral posted December 31, 2022 OTC and OTC-cleared derivative payables containing downgrade triggers (in millions) While derivative receivables expose the Firm to credit risk, derivative payables expose the Firm to liquidity risk, as the derivative contracts typically require the Firm to post cash or securities collateral with counterparties as the fair value of the contracts moves in the counterparties' favor or upon specified downgrades in the Firm's and its subsidiaries' respective credit ratings. Certain derivative contracts also provide for termination of the contract, generally upon a downgrade of either the Firm or the counterparty, at the fair value of the derivative contracts. The following table shows the aggregate fair value of net derivative payables related to OTC and OTC-cleared derivatives that contain contingent collateral or termination features that may be triggered upon a ratings downgrade, and the associated collateral the Firm has posted in the normal course of business, at December 31, 2022 and 2021. In addition to the specific market risks introduced by each derivative contract type, derivatives expose JPMorgan Chase to credit risk - the risk that derivative counterparties may fail to meet their payment obligations under the derivative contracts and the collateral, if any, held by the Firm proves to be of insufficient value to cover the payment obligation. It is the policy of JPMorgan Chase to actively pursue, where possible, the use of legally enforceable master netting arrangements and collateral agreements to mitigate derivative counterparty credit risk inherent in derivative receivables. Liquidity risk and credit-related contingent features December 31, 2021 $ 20,114 (70) 15,400 $ Amount of additional collateral to be posted upon downgrade (a) Notes to consolidated financial statements Fair value hedge gains and losses The following tables provide information related to gains and losses recorded on derivatives based on their hedge accounting designation or purpose. Impact of derivatives on the Consolidated statements of income Notes to consolidated financial statements 201 JPMorgan Chase & Co./2022 Form 10-K In certain instances the Firm enters into transactions in which it transfers financial assets but maintains the economic exposure to the transferred assets by entering into a derivative with the same counterparty in contemplation of the initial transfer. The Firm generally accounts for such transfers as collateralized financing transactions as described in Note 11, but in limited circumstances they may qualify to be accounted for as a sale and a derivative under U.S. GAAP. The amount of such transfers accounted for as a sale where the associated derivative was outstanding was not material at both December 31, 2022 and 2021. Derivatives executed in contemplation of a sale of the underlying financial asset $ (b) Amounts represent fair values of derivative payables, and do not reflect collateral posted. 787 1,577 98 219 $ $ 1,293 925 88 Amount required to settle contracts with termination triggers upon downgrade (b) (a) Includes the additional collateral to be posted for initial margin. 36 48 (163) $ (f) Represents the change in value of amounts excluded from the assessment of effectiveness under the amortization approach, predominantly cross- currency basis spreads. The amount excluded at inception of the hedge is recognized in earnings over the life of the derivative. (e) The assessment of hedge effectiveness excludes certain components of the changes in fair values of the derivatives and hedged items such as forward points on foreign exchange forward contracts, time values and cross-currency basis spreads. Excluded components may impact earnings either through amortization of the initial amount over the life of the derivative or through fair value changes recognized in the current period. (d) Consists of overall fair value hedges of physical commodities inventories that are generally carried at the lower of cost or net realizable value (net realizable value approximates fair value). Gains and losses were recorded in principal transactions revenue. (c) Primarily consists of hedges of the foreign currency risk of long-term debt and AFS securities for changes in spot foreign currency rates. Gains and losses related to the derivatives and the hedged items due to changes in foreign currency rates and the income statement impact of excluded components were recorded primarily in principal transactions revenue and net interest income. (b) Effective January 1, 2022, the Firm updated its presentation in the tables above to include the amortization of income/expense associated with the inception hedge accounting adjustment applied to the hedged item; prior-period amounts have been revised to conform with the current presentation. Excludes the accrual of interest on interest rate swaps and the related hedged items. (a) Primarily consists of hedges of the benchmark (e.g., Secured Overnight Financing Rate ("SOFR"), London Interbank Offered Rate ("LIBOR")) interest rate risk of fixed-rate long-term debt and AFS securities. Gains and losses were recorded in net interest income. 25 (422) $ 202 (457) $ (733) $ 174 137 143 (405) $ 2,650 (1,653) $ (2,507) 1,248 $ $ (457) 174 $ 25 (722) $ JPMorgan Chase & Co./2022 Form 10-K December 31, 2022 $ Long-term debt (5,691) (1,542) $ (4,149) $ $ 84,073 $ As of December 31, 2022 and 2021, the following amounts were recorded on the Consolidated balance sheets related to certain cumulative fair value hedge basis adjustments that are expected to reverse through the income statement in future periods as an adjustment to yield. (c) (d)fe) Cumulative amount of fair value hedging adjustments included in the carrying amount of hedged items: Active hedging Discontinued hedging relationships relationships Carrying amount of the hedged items (a)(B) Liabilities Investment securities - AFS Assets (in millions) Total $ (3,684) $ (619) $ (439) $ $ (558) $ 3,765 $ (4,323) $ (1,317) (9,609) $ Derivatives - Gains/(losses).. recorded in OCI(f) Changes in fair value 1,349 Amortization approach Hedged items Derivatives OCI impact Income statement impact of (e) excluded components Gains/(losses) recorded in income 130 (108) $ (528) $ Income statement impact 2,962 $ 793 $ (15,249) $ 32 101 Gains/(losses), recorded in Oci(f) Changes in fair value Amortization approach Derivatives - Income statement impact Hedged items Derivatives OCI impact 9,710 14,824 $ Income statement impact of excluded components (e) (26) (335) $ (286) $ (425) $ 72 (26) 32 (286) Gains/(losses) recorded in income Credit default swaps The following table presents the components of investment banking fees. For both single-name CDS contracts and index CDS contracts, upon the occurrence of a credit event, under the terms of a CDS contract neither party to the CDS contract has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value of the reference obligation at settlement of the credit derivative contract, also known as the recovery value. The protection purchaser does not need to hold the debt instrument of the underlying reference entity in order to receive amounts due under the CDS contract when a credit event occurs. Total asset management fees 17,840 16,325 19,957 338 378 331 $ 11,694 $ 14,027 $ 13,765 Asset management fees Investment management fees a All other asset management fees (b) 2,088 1,428 2,348 6,171 7,773 8,068 14,096 14,405 12,032 (45) 4,070 4,233 937 1,024 1,402 2,959 3,046 2,831 Year ended December 31, (in millions) Brokerage commissions (d) All other commissions and fees (e) Total commissions and fees $ 16,304 $ 18,021 $ 19,912 2,249 2,554 2,348 Total administration fees (c) 181 (21) Commissions and other fees 4,253 2,787 5,119 (a) instrument type Trading revenue by (in millions) Year ended December 31, JPMorgan Chase & Co./2022 Form 10-K 208 Trading revenue is presented primarily by instrument type. The Firm's client-driven market-making businesses generally utilize a variety of instrument types in connection with their market-making and related risk-management activities; accordingly, the trading revenue presented in the table below is not representative of the total revenue of any individual LOB. 2022 The following table presents all realized and unrealized gains and losses recorded in principal transactions revenue. This table excludes interest income and interest expense on trading assets and liabilities, which are an integral part of the overall performance of the Firm's client-driven market- making activities in CIB and fund deployment activities in Treasury and CIO. Refer to Note 7 for further information on interest income and interest expense. Refer to Note 5 for further information on the income statement classification of gains and losses from derivatives activities. derivatives used for specific risk management purposes, primarily to mitigate credit, foreign exchange and interest rate risks. derivatives designated in qualifying hedge accounting relationships, primarily fair value hedges of commodity and foreign exchange risk; Principal transactions revenue also includes realized and unrealized gains and losses related to: • In connection with its client-driven market-making activities, the Firm transacts in debt and equity instruments, derivatives and commodities, including physical commodities inventories and financial instruments that reference commodities. Unrealized gains and losses result from changes in valuation. Realized gains and losses result from the sale of instruments, closing out or termination of transactions, or interim cash payments. In the financial commodity markets, the Firm transacts in OTC derivatives (e.g., swaps, forwards, options) and ETD that reference a wide range of underlying commodities. In the physical commodity markets, the Firm primarily purchases and sells precious and base metals and may hold other commodities inventories under financing and other arrangements with clients. 3,896 2021 providers are generally recorded in professional and outside services expense. 2,753 2,691 1,412 (c) 1,646 $ 2,575 $ $ 3,010 2020 2021 2020 2022 Private equity gains/(losses) Total trading revenue Commodity Equity Foreign exchange Credit (b) Interest rate The following table presents the components of Firmwide asset management, administration and commissions. Principal transactions Total asset management, (a) Includes the impact of changes in funding valuation adjustments on derivatives. (b) Includes the impact of changes in credit valuation adjustments on derivatives, net of the associated hedging activities. Gain on sale of Visa B shares Year ended December 31, (in millions) Operating lease income Losses on tax-oriented investments (a) The following table presents certain components of other income: This revenue category includes operating lease income, as well as losses associated with the Firm's tax-oriented investments, predominantly alternative energy equity- method investments in CIB. Other income Card income is earned primarily by CCB, CIB and CB. Refer to Note 32 for segment results. (a) Predominantly represents the amortization of account origination costs and annual fees, which are deferred and recognized on a straight-line basis over a 12-month period. 4,420 $ 5,102 $ 4,435 2022 $ (622) (17,868) (22,162) (1,503) $ 18,563 $ 23,592 $ 28,085 2020 2021 (13,637) (491) 2022 2021 $ 3,654 $ 4,914 $ 5,539 JPMorgan Chase & Co./2022 Form 10-K 210 1,115 $ 426 $ 2020 2021 2022 266 $ 2020 Legal expense Other expense on the Firm's Consolidated statements of income included: Other expense Refer to Note 2 and 18 for additional information on Visa B shares and operating leases, respectively. Noninterest expense (a) The losses associated with these tax-oriented investments are more than offset by lower income tax expense from the associated tax credits. (1,280) 914 (1,570) (1,491) Year ended December 31, (in millions) - Total card income Year ended December 31, (in millions) JPMorgan Chase & Co./2022 Form 10-K Lending- and deposit-related fees are earned by CCB, CIB, CB, and AWM. Refer to Note 32 for segment results. Asset management, administration and commissions This revenue category includes fees from investment management and related services, custody, brokerage services and other products. The Firm manages assets on behalf of its clients, including investors in Firm-sponsored funds and owners of separately managed investment accounts. Management fees are typically based on the value of assets under management and are collected and recognized at the end of each period over which the management services are provided and the value of the managed assets is known. The Firm also receives performance-based management fees, which are earned based on exceeding certain benchmarks or other performance targets and are accrued and recognized when the probability of reversal is remote, typically at the end of the related billing period. The Firm has contractual arrangements with third parties to provide distribution and other services in connection with its asset management activities. Amounts paid to these third-party service $ 1,271 5,240 $ 6,511 2020 Total lending- and deposit-related fees $7,098 $ 7,032 5,560 5,630 administration and commissions $ 20,677 $ 21,029 $ 18,177 (a) Represents fees earned from managing assets on behalf of the Firm's clients, including investors in Firm-sponsored funds and owners of separately managed investment accounts. Deposit-related fees 2021 2022 $ 1,468 Lending-related fees Year ended December 31, (in millions) The following table presents the components of lending- and deposit-related fees. Lending- and deposit-related fees Lending-related fees include fees earned from loan commitments, standby letters of credit, financial guarantees, and other loan-servicing activities. Deposit- related fees include fees earned from providing overdraft and other deposit account services, and from performing cash management activities. Lending- and deposit-related fees in this revenue category are recognized over the period in which the related service is provided. Principal transactions revenue is earned primarily by CIB. Refer to Note 32 for segment results. (c) Includes net markdowns on held-for-sale positions, primarily unfunded commitments, in the bridge financing portfolio. $ 1,472 Interchange and merchant processing income Reward costs and partner payments (b) Represents fees for services that are ancillary to investment management services, such as commissions earned on the sales or distribution of mutual funds to clients. These fees are recorded as revenue at the time the service is rendered or, in the case of certain distribution fees based on the underlying fund's asset value and/or investor redemption, recorded over time as the investor remains in the fund or upon investor redemption. (d) Represents commissions earned when the Firm acts as a broker, by facilitating its clients' purchases and sales of securities and other financial instruments. Brokerage commissions are collected and recognized as revenue upon occurrence of the client transaction. The Firm reports certain costs paid to third-party clearing houses and exchanges net against commission revenue. The following table presents the components of card income: income is earned. The Firm typically makes payments to the co-brand credit card partners based on the cost of partners' marketing activities and loyalty program rewards provided to credit cardholders, new account originations and sales volumes. Payments to partners based on marketing efforts undertaken by the partners are expensed by the Firm as incurred and reported as marketing expense. Payments for partner loyalty program rewards are reported as a reduction of card income when incurred. Payments to partners based on new credit card account originations are accounted for as direct loan origination costs and are deferred and recognized as a reduction of card income on a straight-line basis over a 12-month period. Payments to partners based on sales volumes are reported as a reduction of card income when the related interchange The Firm has contractual agreements with numerous co- brand partners that grant the Firm exclusive rights to issue co-branded credit card products and market them to the customers of such partners. These partners endorse the co- brand credit card programs and provide their customer or member lists to the Firm. The partners may also conduct marketing activities and provide rewards redeemable under their own loyalty programs that the Firm will grant to co- brand credit cardholders based on account activity. The terms of these agreements generally range from five to ten years. Credit card revenue sharing agreements Certain credit card products offer the cardholder the ability to earn points based on account activity, which the cardholder can choose to redeem for cash and non-cash rewards. The cost to the Firm related to these proprietary rewards programs varies based on multiple factors including the terms and conditions of the rewards programs, cardholder activity, cardholder reward redemption rates and cardholder reward selections. The Firm maintains a liability for its obligations under its rewards programs and reports the current-period cost as a reduction of card income. This revenue category includes interchange and other income from credit and debit card transactions; and fees earned from processing card transactions for merchants, both of which are recognized when purchases are made by a cardholder and presented net of certain transaction- related costs. Card income also includes account origination costs and annual fees, which are deferred and recognized on a straight-line basis over a 12-month period. Card income (c) Predominantly includes fees for custody, securities lending, funds services and securities clearance. These fees are recorded as revenue over the period in which the related service is provided. Net interest income from mortgage loans is recorded in interest income. with MSRS; and gains and losses on securitization of excess mortgage servicing. Net mortgage servicing revenue also includes gains and losses on sales and lower of cost or fair value adjustments of certain repurchased loans insured by U.S. government agencies. Notes to consolidated financial statements 209 Production revenue includes fees and income recognized as earned on mortgage loans originated with the intent to sell, and the impact of risk management activities associated with the mortgage pipeline and warehouse loans. Production revenue also includes gains and losses on sales and lower of cost or fair value adjustments on mortgage loans held-for-sale (excluding certain repurchased loans insured by U.S. government agencies), and changes in the fair value of financial instruments measured under the fair value option. Net mortgage servicing revenue includes operating revenue earned from servicing third-party mortgage loans, which is recognized over the period in which the service is provided; changes in the fair value of MSRS; the impact of risk management activities associated This revenue category reflects CCB's Home Lending production and net mortgage servicing revenue. Mortgage fees and related income Asset management, administration and commissions are earned primarily by AWM, CIB and CCB. Refer to Note 32 for segment results. (e) Includes travel-related and annuity sales commissions, depositary receipt-related service fees, as well as other service fees, which are recognized as revenue when the services are rendered. Refer to Note 15 for further information on risk management activities and MSRS. Credit derivatives may reference the credit of either a single reference entity (“single-name”), broad-based index or portfolio. The Firm purchases and sells protection on both single- name and index-reference obligations. Single-name CDS and index CDS contracts are either OTC or OTC-cleared derivative contracts. Single-name CDS are used to manage the default risk of a single reference entity, while index CDS contracts are used to manage the credit risk associated with the broader credit markets or credit market segments. Like the S&P 500 and other market indices, a CDS index consists of a portfolio of CDS across many reference entities. New series of CDS indices are periodically established with a new underlying portfolio of reference entities to reflect changes in the credit markets. If one of the reference entities in the index experiences a credit event, then the reference entity that defaulted is removed from the index. CDS can also be referenced against specific portfolios of reference names or against customized exposure levels based on specific client demands: for example, to provide protection against the first $1 million of realized credit losses in a $10 million portfolio of exposure. Such structures are commonly known as tranche CDS. realized and unrealized gains and losses on financial instruments and commodities transactions, including those accounted for under the fair value option, primarily used in client-driven market-making activities, and on private equity investments. • Net protection with identical underlyings) Protection sold Protection purchased Maximum payout/Notional amount 22,526 $ 32,153 $ $ 574,875 (542,722) $ 7,863 - - 14,663 32,153 (sold)/ purchased (d) Other protection purchased(e) $ $ 38,155 $ 537,766 $ (499,611) $ 9,437 11,746 15,704 13,435 23,456 2,269 $ 14,699 $ $ 458,180 79,586 537,766 (443,481) (56,130) (499,611) 38,155 17,864 65,029 574,875 (542,722) (in millions) December 31, 2021 Total Credit-related notes (b) Total credit derivatives (a) Other credit derivatives" Credit default swaps Credit derivatives Credit derivatives December 31, 2022 Total credit derivatives and credit-related notes The Firm does not use notional amounts of credit derivatives as the primary measure of risk management for such derivatives, because the notional amount does not take into account the probability of the occurrence of a credit event, the recovery value of the reference obligation, or related cash instruments and economic hedges, each of which reduces, in the Firm's view, the risks associated with such derivatives. JPMorgan Chase & Co./2022 Form 10-K 206 The following tables present a summary of the notional amounts of credit derivatives and credit-related notes the Firm sold and purchased as of December 31, 2022 and 2021. Upon a credit event, the Firm as a seller of protection would typically pay out only a percentage of the full notional amount of net protection sold, as the amount actually required to be paid on the contracts takes into account the recovery value of the reference obligation at the time of settlement. The Firm manages the credit risk on contracts to sell protection by purchasing protection with identical or similar underlying reference entities. Other purchased protection referenced in the following tables includes credit derivatives bought on related, but not identical, reference positions (including indices, portfolio coverage and other reference points) as well as protection purchased by CIB through credit-related notes primarily in its market-making businesses. In addition, the Firm obtains credit protection against certain loans in the retained consumer portfolio through the issuance of credit-related notes. Since these credit-related notes are not part of the market-making businesses they are not included in the table below. A credit-related note is a funded derivative with a credit risk component where the issuer of the credit-related note purchases from the note investor credit protection on a reference entity or an index. Under the contract, the investor pays the issuer the par value of the note at the inception of the transaction, and in return, the issuer pays periodic payments to the investor, based on the credit risk of the referenced entity. The issuer also repays the investor the par value of the note at maturity unless the reference entity (or one of the entities that makes up a reference index) experiences a specified credit event. If a credit event occurs, the issuer is not obligated to repay the par value of the note, but rather, the issuer pays the investor the difference between the par value of the note and the fair value of the defaulted reference obligation at the time of settlement. Neither party to the credit-related note has recourse to the defaulting reference entity. Credit-related notes (in millions) 25,141 Credit default swaps (a) 2,917 $ 14,289 $ $ 509,846 (495,557) (47,165) $ purchased(e) Other credit derivatives Other protection with identical underlyings(c) Protection sold Protection purchased Maximum payout/Notional amount Total (b) Credit-related notes Total credit derivatives Net protection (sold)/ purchased (d) (a) Other credit derivatives predominantly consist of credit swap options and total return swaps. (b) Represents Other protection purchased by CIB, primarily in its market-making businesses. (c) Represents the total notional amount of protection purchased where the underlying reference instrument is identical to the reference instrument on protection sold; the notional amount of protection purchased for each individual identical underlying reference instrument may be greater or lower than the notional amount of protection sold. (d) Does not take into account the fair value of the reference obligation at the time of settlement, which would generally reduce the amount the seller of protection pays to the buyer of protection in determining settlement value. (e) Represents protection purchased by the Firm on referenced instruments (single-name, portfolio or index) where the Firm has not sold any protection on the identical reference instrument. This revenue category includes debt and equity Investment banking fees The Firm records noninterest revenue from certain contracts with customers in investment banking fees, deposit-related fees, asset management, administration, and commissions, and components of card income. The related contracts are often terminable on demand and the Firm has no remaining obligation to deliver future services. For arrangements with a fixed term, the Firm may commit to deliver services in the future. Revenue associated with these remaining performance obligations typically depends on the occurrence of future events or underlying asset values, and is not recognized until the outcome of those events or values are known. Noninterest revenue Note 6 - Noninterest revenue and noninterest expense Notes to consolidated financial statements 207 JPMorgan Chase & Co./2022 Form 10-K underwriting and advisory fees. As an underwriter, the Firm helps clients raise capital via public offering and private placement of various types of debt and equity instruments. Underwriting fees are primarily based on the issuance price and quantity of the underlying instruments, and are recognized as revenue typically upon execution of the client's transaction. The Firm also manages and syndicates loan arrangements. Credit arrangement and syndication fees, included within debt underwriting fees, are recorded as revenue after satisfying certain retention, timing and yield criteria. (a) The ratings scale is primarily based on external credit ratings defined by S&P and Moody's. (b) Amounts are shown on a gross basis, before the benefit of legally enforceable master netting agreements including cash collateral netting. $ 3,649 $ 3,022 627 (623) (2,003) $ (2,626) $ 3,645 2,630 6,275 (499,611) $ $ $ (36,324) $ (123,330) $ (339,957) Total The Firm also provides advisory services, by assisting its clients with mergers and acquisitions, divestitures, restructuring and other complex transactions. Advisory fees are recognized as revenue typically upon execution of the client's transaction. (in millions) • Principal transactions revenue is driven by many factors, including: Principal transactions Total investment banking fees Investment banking fees are earned primarily by CIB. Refer to Note 32 for segment results. $ 6,686 $ 13,216 $ 9,486 975 $ 3,969 $ 2,759 2,732 4,853 4,362 3,707 7,121 2,365 4,394 2,979 Year ended December 31, 8,822 2020 2021 2022 Advisory Total underwriting Debt Equity Underwriting $ the bid-offer spread, which is the difference between the price at which a market participant is willing and able to sell an instrument to the Firm and the price at which another market participant is willing and able to buy it from the Firm, and vice versa; and (124,315) $ (29,035) (7,289) $ (416,097) $ (30,822) (6,370) $ (37,192) $ (294,791) (87,011) $ (381,802) $ (123,728) Total $ (90,484) (33,244) Noninvestment-grade Investment-grade $ Risk rating of reference entity Fair value of payables(b) Fair value of receivables (b) Total notional amount >5 years 1-5 years <1 year December 31, 2022 (in millions) The following tables summarize the notional amounts by the ratings, maturity profile, and total fair value, of credit derivatives as of December 31, 2022 and 2021, where JPMorgan Chase is the seller of protection. The maturity profile is based on the remaining contractual maturity of the credit derivative contracts. The ratings profile is based on the rating of the reference entity on which the credit derivative contract is based. The ratings and maturity profile of credit derivatives where JPMorgan Chase is the purchaser of protection are comparable to the profile reflected below. Protection sold - credit derivatives ratings (a)/maturity profile Net fair value $ (375,296) $ (126,625) 2,324 1,267 3,591 $ (255,106) (84,851) $ (91,155) (32,175) Noninvestment-grade Investment-grade Risk rating of reference entity Net fair value $ 829 (1,942) $ (1,113) payables(b) $ (542,722) $ Fair value of Total notional amount >5 years 1-5 years <1 year (in millions) December 31, 2021 $ (4,704) $ (1,495) (3,209) Fair value of (b) receivables Other card income(a) $ 68 Long-term debt Granted 116.62 3,369 $ 126.32 45,405 $ Outstanding, January 1 value intrinsic 23,729 Aggregate price exercise Number of awards average Weighted- average grant date fair value Number of units (in thousands, except weighted-average data, and where otherwise stated) Weighted- Weighted-average remaining contractual life (in years) Year ended December 31, 2022 147.17 Exercised or vested NA 141.19 $ 2,511 139.90 47,726 $ Exercisable, December 31 Outstanding, December 31 - ΝΑ 141.74 (1,891) Canceled Forfeited 44.70 (858) 117.06 (19,517) ΝΑ SARS/Options RSUS/PSUS Generally, compensation expense for RSUs and PSUs is measured based on the number of units granted multiplied by the stock price at the grant date, and for SARS and stock options, is measured at the grant date using the Black-Scholes valuation model. Compensation expense for these awards is recognized in net income as described previously. The following table summarizes JPMorgan Chase's RSUS, PSUS, SARS and stock options activity for 2022. 2027 2026 2025 2024 2023 $ Defined benefit pension and OPEB plans Year ended December 31, (in millions) Years 2028-2032 The following table presents benefit payments expected to be paid for the defined benefit pension and OPEB plans for the years indicated. Investments classified in level 3 of the fair value hierarchy decreased in 2022 to $2.6 billion, due to $501 million in unrealized losses and $54 million in settlements, and increased in 2021 to $3.2 billion, predominantly due to $332 million in unrealized gains, partially offset by $94 million in settlements. Changes in level 3 fair value measurements using significant unobservable inputs Notes to consolidated financial statements 213 25,692 $ (296) 3,960 Estimated future benefit payments 1,022 1,016 1,007 RSUS, PSUS, SARs and stock options activity Notes to consolidated financial statements 215 JPMorgan Chase & Co./2022 Form 10-K Refer to Note 23 for further information on the classification of share-based awards for purposes of calculating earnings per share. The Firm's policy for issuing shares upon settlement of employee share-based incentive awards is to issue either new shares of common stock or treasury shares. During 2022, 2021 and 2020, the Firm settled all of its employee share-based awards by issuing treasury shares. The Firm separately recognizes compensation expense for each tranche of each award, net of estimated forfeitures, as if it were a separate award with its own vesting date. Generally, for each tranche granted, compensation expense is recognized on a straight-line basis from the grant date until the vesting date of the respective tranche, provided that the employees will not become full-career eligible during the vesting period. For awards with full-career eligibility provisions and awards granted with no future substantive service requirement, the Firm accrues the estimated value of awards expected to be awarded to employees as of the grant date without giving consideration to the impact of post-employment restrictions. For each tranche granted to employees who will become full-career eligible during the vesting period, compensation expense is recognized on a straight-line basis from the grant date until the earlier of the employee's full-career eligibility date or the vesting date of the respective tranche. Once the PSUs and dividend equivalent share units have vested, the shares of common stock that are delivered, after applicable tax withholding, must be retained for an additional holding period, for a total combined vesting and holding period of approximately five to eight years from the grant date depending on regulations in certain countries. Under the LTI Plans, stock appreciation rights ("SARS”) and stock options have generally been granted with an exercise price equal to the fair value of JPMorgan Chase's common stock on the grant date. SARS and stock options generally expire ten years after the grant date. In 2021, the Firm awarded its Chairman and CEO and its President and Chief Operating Officer 1.5 million and 750,000 SARS, respectively. There were no grants of SARS or stock options in 2022 and grants in 2020 were not material. Performance share units ("PSUs") are granted annually, and approved by the Firm's Board of Directors, to members of the Firm's Operating Committee under the variable compensation program. PSUs are subject to the Firm's achievement of specified performance criteria over a three- year period. The number of awards that vest can range from zero to 150% of the grant amount. In addition, dividends that accrue during the vesting period are reinvested in dividend equivalent share units. PSUs and the related dividend equivalent share units are converted into shares of common stock after vesting. RSUS are awarded at no cost to the recipient upon their grant. Generally, RSUs are granted annually and vest at a rate of 50% after two years and 50% after three years and are converted into shares of common stock as of the vesting date. In addition, RSUs typically include full-career eligibility provisions, which allow employees to continue to vest upon voluntary termination based on age and/or service-related requirements, subject to post-employment and other restrictions. All RSU awards are subject to forfeiture until vested and contain clawback provisions that may result in cancellation under certain specified circumstances. Predominantly all RSUs entitle the recipient to receive cash payments equivalent to any dividends paid on the underlying common stock during the period the RSUs are outstanding. In 2022, 2021 and 2020, JPMorgan Chase granted long- term share-based awards to certain employees under its LTIP, as amended and restated effective May 15, 2018, and subsequently amended effective May 18, 2021. Under the terms of the LTIP, as of December 31, 2022, 69 million shares of common stock were available for issuance through May 2025. The LTIP is the only active plan under which the Firm is currently granting share-based incentive awards. In the following discussion, the LTIP, plus prior Firm plans and plans assumed as the result of acquisitions, are referred to collectively as the "LTI Plans," and such plans constitute the Firm's share-based incentive plans. Employee share-based awards Note 9 Employee share-based incentives - JPMorgan Chase & Co./2022 Form 10-K 214 4,720 977 980 NA 261 46.58 7.8 $ 1,466 111 1 1,576 U.S. Residential: $ 72,543 993 2,128 736 $ 71,503 $ 479 $ 6,170 $ 77,194 $ U.S. GSES and government agencies Mortgage-backed securities: Available-for-sale securities December 31, (in millions) $ 72,800 $ 38 2 2,164 84,059 Total mortgage-backed securities 4,949 17 22 4,944 1,958 155 - 2,113 3,906 1 25 3,882 3,154 27 5 3,176 Non-U.S. Commercial Fair value JPMorgan Chase & Co./2022 Form 10-K Gross unrealized losses Amortized +(b)(c) cost 1,768 1,541 $ 1,101 $ 1,253 $ 1,161 Total noncash compensation expense related to employee share-based incentive plans Year ended December 31, (in millions) Cost of prior grants of RSUs, PSUS, SARS and stock options that are amortized over their applicable vesting periods Accrual of estimated costs of share- based awards to be granted in future periods, predominantly those to full- career eligible employees incentive plans in its Consolidated statements of income. Income tax benefits (including tax benefits from dividends or dividend equivalents) related to share-based incentive arrangements recognized in the Firm's Consolidated statements of income for the years ended December 31, 2022, 2021 and 2020, were $901 million, $957 million and $837 million, respectively. 1,350 Tax benefits 2021 2022 The Firm recognized the following noncash compensation expense related to its various employee share-based Compensation expense The total fair value of RSUs that vested during the years ended December 31, 2022, 2021 and 2020, was $3.2 billion, $2.9 billion and $2.8 billion, respectively. The total intrinsic value of options exercised during the years ended December 31, 2022, 2021 and 2020, was $75 million, $232 million and $182 million, respectively. 22,695 0.1 22,695 2020 $2,794 $2,929 $ 2,451 At December 31, 2022, approximately $1.0 billion (pretax) of compensation expense related to unvested awards had not yet been charged to net income. That cost is expected to be amortized into compensation expense over a weighted-average period of 1.8 years. The Firm does not capitalize any compensation expense related to share- based compensation awards to employees. 216 Fair value Gross unrealized losses Gross unrealized gains Amortized +(b)(c) cost 2021 2022 The amortized costs and estimated fair values of the investment securities portfolio were as follows for the dates indicated. Notes to consolidated financial statements 217 JPMorgan Chase & Co./2022 Form 10-K Transfers of securities from AFS to HTM are non-cash transactions and are recorded at fair value. Unrealized gains or losses at the date of transfer of these securities continue to be reported in AOCI and are amortized into interest income on a level-yield basis over the remaining life of the securities. This amortization will offset the effect on interest income of the amortization of the premium or discount resulting from the transfer recorded at fair value. During 2022 and 2021, the Firm transferred $78.3 billion and $104.5 billion of investment securities, respectively, from AFS to HTM for capital management purposes. AOCI included pretax unrealized gains/(losses) of $(4.8) billion and $425 million, respectively, on the securities at the dates of transfer. For both AFS and HTM securities, purchase discounts or premiums are generally amortized into interest income on a level-yield basis over the contractual life of the security. However, premiums on certain callable debt securities are amortized to the earliest call date. AFS securities are carried at fair value on the Consolidated balance sheets. Unrealized gains and losses, after any applicable hedge accounting adjustments or allowance for credit losses, are reported in AOCI. The specific identification method is used to determine realized gains and losses on AFS securities, which are included in investment securities gains/(losses) on the Consolidated statements of income. HTM securities, which the Firm has the intent and ability to hold until maturity, are carried at amortized cost, net of allowance for credit losses, on the Consolidated balance sheets. Investment securities consist of debt securities that are classified as AFS or HTM. Debt securities classified as trading assets are discussed in Note 2. Predominantly all of the Firm's AFS and HTM securities are held by Treasury and CIO in connection with its asset-liability management activities. - Note 10 Investment securities JPMorgan Chase & Co./2022 Form 10-K Gross unrealized gains (a) Consists predominantly of equity securities, U.S. federal, state, and local and non-U.S. government debt securities, and cash equivalents. (b) Consists predominantly of corporate debt securities and U.S. federal, state, and local and non-U.S. government debt securities. (c) Consists of corporate-owned life insurance policies and participating annuity contracts. 19,890 (241) The following table presents the components of interest income and interest expense: Year ended December 31, (in millions) Interest income Loans (a) Taxable securities Non-taxable securities (b) 2022 Interest income and interest expense are recorded in the Consolidated statements of income and classified based on the nature of the underlying asset or liability. 2021 $ 52,736 $ 41,537 $ 43,758 7,843 10,372 6,460 975 1,063 1,184 Total investment securities(a) 11,347 2020 Note 7 - Interest income and Interest expense JPMorgan Chase & Co./2022 Form 10-K 4,282 JPMorgan Chase & Co./2022 Form 10-K (f) All other interest-bearing liabilities includes interest expense on brokerage-related customer payables. (d) Includes interest earned on brokerage-related held-for-investment customer receivables, which are classified in accrued interest and accounts receivable, and all other interest-earning assets, which are classified in other assets on the Consolidated balance sheets. (e) Includes commercial paper. (c) Negative interest and rates reflect the net impact of interest earned offset by fees paid on client-driven prime brokerage securities borrowed transactions. (b) Represents securities that are tax-exempt for U.S. federal income tax purposes. (a) Includes the amortization/accretion of unearned income (e.g., purchase premiums/discounts and net deferred fees/costs). $ 60,321 $ 61,567 $ 37,083 Net interest income after provision for credit losses Provision for credit losses $ 66,710 $ 52,311 $ 54,563 6,389 (9,256) 17,480 Net interest income $ 26,097 $ 5,553 $ 9,960 Total interest expense 214 83 226 consolidated VIES Beneficial interest issued by 5,764 7,523 211 9,027 9,053 Interest bearing deposits Federal funds purchased and securities loaned or sold under $ 92,807 $ 57,864 $ 64,523 $ 10,082 $ 531 $ 2,357 repurchase agreements 3,721 Interest expense 274 Short-term borrowings(e) 747 126 372 Trading liabilities - debt and all other interest-bearing liabilities() 3,246 257 1,058 Total interest income Interest income and interest expense includes the current- period interest accruals for financial instruments measured at fair value, except for derivatives and financial instruments containing embedded derivatives that would be separately accounted for in accordance with U.S. GAAP, absent the fair value option election; for those instruments, all changes in fair value including any interest elements, are primarily reported in principal transactions revenue. For financial instruments that are not measured at fair value, the related interest is included within interest income or interest expense, as applicable. Refer to Notes 12, 10, 11 and 20 for further information on accounting for interest income and interest expense related to loans, investment securities, securities financing activities (i.e., securities purchased or sold under resale or repurchase agreements; securities borrowed; and securities loaned) and long-term debt, respectively. 1,023 6,825 7,832 Federal funds sold and securities purchased under resale agreements 4,632 958 2,436 Securities borrowed (c) 2,237 (385) (302) Deposits with banks 9,039 512 749 All other interest-earning assets (d) 3,763 894 Trading assets - debt instruments 485 Notes to consolidated financial statements The Firm has various defined benefit pension plans and OPEB plans that provide benefits to its employees in the U.S. and certain non-U.S. locations. Substantially all the defined benefit pension plans are closed to new participants. The principal defined benefit pension plan in the U.S., which covered substantially all U.S. employees, was closed to new participants and frozen for existing participants on January 1, 2020, (and January 1, 2019 for new hires on or after December 2, 2017). Interest credits continue to accrue to participants' accounts based on their accumulated balances. 2.97 % 3.68 % 2.93 % 2.17 % 2.54 % 2020 2021 2022 3.91 % Fair value measurement of the plans' assets and liabilities The Firm's expected long-term rate of return is a blended weighted average, by asset allocation of the projected long- term returns for the various asset classes, taking into consideration local market conditions and the specific allocation of plan assets. Returns on asset classes are developed using a forward-looking approach and are not strictly based on historical returns, with consideration given to current market conditions and the portfolio mix of each plan. Plan assumptions Expected long-term rate of return on plan assets Discount rate Year ended December 31, Defined benefit pension and OPEB plans The following table presents the weighted-average actuarial assumptions used to determine the net periodic benefit costs for the defined benefit pension and OPEB plans. JPMorgan Chase & Co./2022 Form 10-K The discount rates used in determining the benefit obligations are generally provided by the Firm's actuaries, with the Firm's principal defined benefit pension plan using a rate that was selected by reference to the yields on portfolios of bonds with maturity dates and coupons that closely match each of the plan's projected cash flows. Investment strategy and asset allocation The assets of the Firm's defined benefit pension plans are held in various trusts and are invested in well-diversified portfolios of equity and fixed income securities, cash and cash equivalents, and alternative investments. The Firm regularly reviews the asset allocations and asset managers, as well as other factors that could impact the portfolios, which are rebalanced when deemed necessary. The approved asset allocation ranges by asset class for the Firm's principal defined benefit plan are 42-100% debt securities, 0-40% equity securities, 0-3% real estate, and 0-12% alternatives as of December 31, 2022. As of December 31, 2022, assets held by the Firm's defined benefit pension and OPEB plans do not include securities issued by JPMorgan Chase or its affiliates, except through indirect exposures through investments in exchange traded funds, mutual funds and collective investment funds managed by third-parties. The defined benefit pension and OPEB plans hold investments that are sponsored or managed by affiliates of JPMorgan Chase in the amount of $1.7 billion and $2.5 billion, as of December 31, 2022 and 2021, respectively. 2,593 $ Total fair value of plan assets Net defined benefit pension plan payables not classified in fair value hierarchy Assets measured at fair value using NAV as practical expedient not classified in fair value hierarchy 22,028 Level 2 (b) Level 3 (c) Total fair value 17,538 $ 6,541 $ 12,315 $ 3,172 $ 9,617 $ 2,613 $ $ 5,308 $ Assets measured at fair value classified in fair value hierarchy Level 3 Total fair value Level 1(a) Level 1 Level 2(b) (in millions) (a) December 31, 2021 2022 Defined benefit pension and OPEB plans Refer to Note 2 for information on fair value measurements, including descriptions of level 1, 2, and 3 of the fair value hierarchy and the valuation methods employed by the Firm. Pension plan assets and liabilities measured at fair value 212 Note 8 - Pension and other postretirement employee benefit plans (a) Includes pension settlement loss of $92 million and $33 million, respectively, for the years ended December 31, 2022 and 2021. $ (1,129) $ (453) (1,916) 7,646 (18,046) 25,692 (13,545) $ 19,890 6,345 $ 2021 Defined benefit pension and OPEB plans 2022 The weighted-average discount rate used to value the benefit obligations as of December 31, 2022 and 2021, was 5.14% and 2.54%, respectively. Accumulated other comprehensive income/(loss) Fair value of plan assets Projected benefit obligations (in millions) As of or for the year ended December 31, The following table presents the pretax benefit obligations, plan assets, the net funded status, and the amounts recorded in AOCI on the Consolidated balance sheets for the Firm's significant defined benefit pension and OPEB plans. The Firm also provides a qualified defined contribution plan in the U.S. and maintains other similar arrangements in certain non-U.S. locations. The most significant of these plans is the JPMorgan Chase 401(k) Savings Plan ("the 401(k) Savings Plan"), which covers substantially all U.S. employees. Employees can contribute to the 401(k) Savings Plan on a pretax and/or Roth 401(k) after-tax basis. The Firm makes an annual matching contribution as well as an annual profit-sharing contribution to the 401(k) Savings Plan on behalf of eligible participants. dependents covered under these programs. None of these plans have a material impact on the Firm's Consolidated Financial Statements. The Firm maintains funded and unfunded postretirement benefit plans that provide medical and life insurance for certain eligible employees and retirees as well as their Net funded status Gains and losses Gains or losses resulting from changes in the benefit obligation and the fair value of plan assets are recorded in OCI. Amortization of net gains or losses are recognized as part of the net periodic benefit cost over subsequent periods, if, as of the beginning of the year, the net gain or loss exceeds 10% of the greater of the projected benefit obligation or the fair value of the plan assets. Amortization is generally over the average expected remaining lifetime of plan participants, given the frozen status of most plans. During the year ended December 31, 2022, a remeasurement of the Firm's U.S. principal defined benefit plan in the third quarter, was required as a result of a pension settlement. The remeasurement resulted in a reduction in the fair value of the Firm's U.S. principal defined benefit plan assets, reflecting market conditions at the time of remeasurement, and a reduction in the plan's projected benefit obligation totaling $4.0 billion and $2.6 billion, respectively, resulting in a net decrease of $1.4 billion in pre-tax AOCI. For the year ended December 31, 2021, the net gain was predominantly attributable to market-driven increases in the fair value of plan assets and the discount rate. 1,459 $ Total recognized in other comprehensive (income)/loss 1,047 1,332 (285) (201) $ 1,333 1,132 $ $ (192) $ 1,408 1,216 $ Total pension and OPEB cost included in noninterest expense Total defined contribution plans $ 2020 Pension and OPEB plans 2021 2022 Total net periodic defined benefit plan cost/(credit)(a) Year ended December 31, (in millions) The following table presents the net periodic benefit costs reported in the Consolidated statements of income for the Firm's defined benefit pension, defined contribution and OPEB plans, and in other comprehensive income for the defined benefit pension and OPEB plans. (214) 195 6,463 83,754 746 $ 29,423 $ 69 2,842 18 125 5,711 64 8,519 $ 1,592 $ 20,904 $ $ Total available-for-sale securities with gross unrealized losses 256 51 2,586 Other 2,701 846 61 Total fair value December 31, 2021 (in millions) 2 348 $ 133 1 133 Non-U.S. 1 $ 45 $ $ Total gross unrealized losses 1 $ U.S. Residential: Mortgage-backed securities: Available-for-sale securities Available-for-sale securities with gross unrealized losses 12 months or more Gross unrealized losses Fair value Less than 12 months Gross Fair value unrealized losses 303 $ 3,010 Collateralized loan obligations Asset-backed securities: 123 1,143 170 5,166 Total mortgage-backed securities 155 1,944 81 6,309 813 1,131 Commercial 27 2,918 2 70 25 2,848 74 293 Obligations of U.S. states and municipalities 3,051 24 357 22 207 2 150 Corporate debt securities 678 10,789 357 3,848 321 6,941 Non-U.S. government debt securities 403 3,415 162 364 241 1 Commercial 2,557 5 Allowance for credit losses HTM securities - credit risk When assessing securities issued in a securitization for credit losses, the Firm estimates cash flows considering relevant market and economic data, underlying loan-level data, and structural features of the securitization, such as subordination, excess spread, overcollateralization or other forms of credit enhancement, and compares the losses projected for the underlying collateral ("pool losses") against the level of credit enhancement in the securitization structure to determine whether these features are sufficient to absorb the pool losses, or whether a credit loss exists. For beneficial interests in securitizations that are rated below "AA" at their acquisition, or that can be contractually prepaid or otherwise settled in such a way that the Firm would not recover substantially all of its recorded investment, the Firm evaluates impairment for credit losses when there is an adverse change in expected cash flows. Factors considered in evaluating credit losses include adverse conditions specifically related to the industry, geographic area or financial condition of the issuer or underlying collateral of a security; and payment structure of the security. For impaired debt securities that the Firm has the intent and ability to hold, the securities are evaluated to determine if a credit loss exists. If it is determined that a credit loss exists, that loss is recognized as an allowance for credit losses through the provision for credit losses in the Consolidated Statements of Income, limited by the amount of impairment. Any impairment on debt securities that the Firm has the intent and ability to hold not due to credit losses is recorded in OCI. The Firm recognizes impairment losses in earnings if the Firm has the intent to sell the debt security, or if it is more likely than not that the Firm will be required to sell the debt security before recovery of its amortized cost. In these circumstances the impairment loss is recognized in investment securities gains/(losses) in the Consolidated Statements of Income and is equal to the full difference between the amortized cost (net of allowance if applicable) and the fair value of the security. AFS securities are considered impaired if the fair value is less than the amortized cost. Notes to consolidated financial statements The allowance for credit losses represents expected credit losses over the remaining expected life of HTM securities. 219 107 17,874 $ 42 $ 1,336 $ $ 65 16,538 $ $ JPMorgan Chase & Co./2022 Form 10-K The allowance for credit losses on HTM obligations of U.S. states and municipalities and commercial mortgage-backed securities is calculated by applying statistical credit loss factors (estimated PD and LGD) to the amortized cost. The credit loss factors are derived using a weighted average of five internally developed eight-quarter macroeconomic scenarios, followed by a single year straight-line interpolation to revert to long run historical information for periods beyond the forecast period. Refer to Note 13 for further information on the eight-quarter macroeconomic forecast. The allowance for credit losses on HTM collateralized loan obligations and U.S. residential mortgage-backed securities is calculated as the difference between the amortized cost and the present value of the cash flows expected to be collected, discounted at the security's effective interest rate. These cash flow estimates are developed based on expectations of underlying collateral performance derived using the eight-quarter macroeconomic forecast and the single year straight-line interpolation, as well as considering the structural features of the security. The application of different inputs and assumptions into the calculation of the allowance for credit losses is subject to significant management judgment, and emphasizing one input or assumption over another, or considering other inputs or assumptions, could affect the estimate of the allowance for credit losses on HTM securities. $ 802 $ (345) $ (36) $ 54 Provision for credit losses $(2,380) Investment securities gains/ (losses) $ 3,080 (2,278) 2020 2022 2021 198 $ 595 (2,578) (940) Realized losses $ Realized gains (in millions) Year ended December 31, 220 Selected impacts of investment securities on the Consolidated statements of income Allowance for credit losses on investment securities The allowance for credit losses on investment securities was $96 million, $42 million and $78 million as of December 31, 2022, 2021 and 2020, respectively. The primary credit quality indicator for HTM securities is the risk rating assigned to each security. At both December 31, 2022 and 2021, all HTM securities were rated investment grade and were current and accruing, with approximately 98% rated at least AA+. Credit quality indicator Total available-for-sale securities with gross unrealized losses Non-U.S. 2 267 2 120 - - 2 120 Obligations of U.S. states and municipalities 20 Non-U.S. government debt securities 3,387 394 7 2,993 Total mortgage-backed securities 17 2,906 12 349 13 5,060 37 510 2 8,318 208 178 18 89 8,110 Other Collateralized loan obligations Asset-backed securities: 19 212 18 46 1 166 Corporate debt securities 46 5,570 9 18 111 1,447 $ 40 $ 308,254 205,857 11,221 890 216,188 Total available-for-sale securities 5,448 2 2,614 47 3,085 69 2 3,152 Other 9,662 18 6 5,403 2,343 308,525 Held-to-maturity securities 10 10,361 Commercial 7,211 106 1 7,316 103,103 853 1,400 102,556 99,818 9,262 35 13,709 1,244 3 10,503 113,492 U.S. GSES and government agencies U.S. Residential Mortgage-backed securities: (a) 9,674 734 5,792 1 14,890 6,786 403 86 7,103 Obligations of U.S. states and municipalities 177,463 1,243 972 668 92,060 3,459 302 95,217 U.S. Treasury and government agencies 83,562 1,013 821 178,038 2 15,860 Non-U.S.government debt securities 5,916 Collateralized loan obligations Asset-backed securities: 321 19 8 332 357 24 381 Corporate debt securities 16,209 46 92 16,163 19,696 678 14 20,360 125 78,081 9,637 11 At December 31, 2022, the investment securities portfolio consisted of debt securities with an average credit rating of AA+ (based upon external ratings where available, and where not available, based primarily upon internal risk ratings). Risk ratings are used to identify the credit quality of securities and differentiate risk within the portfolio. The Firm's internal risk ratings generally align with the qualitative characteristics (e.g., borrower capacity to meet financial commitments and vulnerability to changes in the economic environment) defined by S&P and Moody's, (c) Excludes $2.5 billion and $1.9 billion of accrued interest receivable at December 31, 2022 and 2021, respectively, included in accrued interest and accounts receivable on the Consolidated balance sheets. The Firm generally does not recognize an allowance for credit losses on accrued interest receivable, consistent with its policy to write them off no later than 90 days past due by reversing interest income. The Firm did not reverse through interest income any accrued interest receivable for the years ended December 31, 2022 and 2021. (b) The amortized cost of investment securities is reported net of allowance for credit losses of $96 million and $42 million at December 31, 2022 and 2021, respectively. (a) The Firm purchased $33.7 billion, $111.8 billion and $12.4 billion of HTM securities for the years ended December 31, 2022, 2021 and 2020, respectively. $ 671,153 4,724 $ 5,532 $ 594,505 $ 671,961 $ 995 $ 47,983 however the quantitative characteristics (e.g., probability of default ("PD") and loss given default (“LGD”)) may differ as they reflect internal historical experiences and assumptions. Risk ratings are assigned at acquisition, reviewed on a regular and ongoing basis by Credit Risk Management and adjusted as necessary over the life of the investment for updated information affecting the issuer's ability to fulfill its obligations. $ 641,493 $ 3,189 2,110 363,707 2,041 7 1 2,047 2,215 388,648 362,628 218 JPMorgan Chase & Co./2022 Form 10-K AFS securities impairment 260 $ $ 71 1,187 $ $ U.S. Residential: Mortgage-backed securities: Available-for-sale securities unrealized losses Total gross Total fair value Gross unrealized losses Fair value 12 months or more Less than 12 months Gross Fair value unrealized losses December 31, 2022 (in millions) Available-for-sale securities with gross unrealized losses The following tables present the fair value and gross unrealized losses by aging category for AFS securities at December 31, 2022 and 2021. The tables exclude U.S. Treasury and government agency securities and U.S. GSE and government agency MBS with unrealized losses of $9.6 billion and $2.2 billion, at December 31, 2022 and 2021, respectively; changes in the value of these securities are generally driven by changes in interest rates rather than changes in their credit profile given the explicit or implicit guarantees provided by the U.S. government. 105 36,762 3,730 48,922 75 169 185,204 189,100 18,363 - 207,463 U.S. Treasury and government agencies 114,001 2,103 1,013 113,602 118,717 15,687 48 134,356 Total mortgage-backed securities 3,687 54 1,412 183,270 Obligations of U.S. states and municipalities 19,747 48,869 59,896 1,522 110 - 2,325 425,305 4 61,414 Total investment securities, net of allowance for credit losses Total held-to-maturity securities Other Collateralized loan obligations Asset-backed securities: 14,394 44 453 13,985 18,720 1,080 53 22 8,075 Average yield(a) Contractual maturities and yields 155,156 5 1,735 358 241,578 1,464 191,254 1,259 1,463 1,508 2,414 $ 37,046 $ $ 58,050 2,007 $ 1,916 174,971 1,572 $ 532,899 $ 52,443 $ 49,054 35,026 7 49,254 $ 1,211 2,981 1,619 38,180 461 37,121 30,075 480,793 Securities loaned and other agreements Securities sold under repurchase JPMorgan Chase & Co./2022 Form 10-K (c) Includes securities financing agreements that provide collateral rights, but where an appropriate legal opinion with respect to the master netting agreement has not been either sought or obtained. At December 31, 2022 and 2021, included $6.0 billion and $13.9 billion, respectively, of securities purchased under resale agreements; $49.0 billion and $46.4 billion, respectively, of securities borrowed; $29.1 billion and $21.6 billion, respectively, of securities sold under repurchase agreements. At December 31, 2021 included $198 million of securities loaned and other, and the amount was not material at December 31, 2022. (b) In some cases, collateral exchanged with a counterparty exceeds the net asset or liability balance with that counterparty. In such cases, the amounts reported in this column are limited to the related net asset or liability with that counterparty. (a) Includes securities-for-securities lending agreements of $7.0 billion and $5.6 billion at December 31, 2022 and 2021, respectively, accounted for at fair value, where the Firm is acting as lender. 215 23,350 $ 223 189,806 $ (166,456) 8,348 (8,133) 532,899 $ 52,610 Securities loaned and other (a) $ Securities sold under repurchase agreements Liabilities 16,043 51,472 $ (343,093) $ (44,262) Notes to consolidated financial statements The tables below present as of December 31, 2022 and 2021 the types of financial assets pledged in securities financing agreements and the remaining contractual maturity of the securities financing agreements. December 31, (in millions) Securities loaned and other 2021 Gross liability balance 2022 agreements Securities sold under repurchase Total Equity securities Asset-backed securities Corporate debt securities Non-U.S. government debt Obligations of U.S. states and municipalities U.S. Treasury, GSES and government agencies Commercial nonagency Residential nonagency U.S. GSES and government agencies Mortgage-backed securities: 52,610 Remaining contractual maturity of the agreements December 31, 2022 (in millions) A loan may be returned to accrual status when repayment is reasonably assured and there has been demonstrated performance under the terms of the loan or, if applicable, the terms of the restructured loan. On the date a loan is placed on nonaccrual status, all interest accrued but not collected is reversed against interest income. In addition, the amortization of deferred amounts is suspended. Interest income on nonaccrual loans may be recognized as cash interest payments are received (i.e., on a cash basis) if the recorded loan balance is deemed fully collectible; however, if there is doubt regarding the ultimate collectibility of the recorded loan balance, all interest cash receipts are applied to reduce the carrying value of the loan (the cost recovery method). For consumer loans, application of this policy typically results in the Firm recognizing interest income on nonaccrual consumer loans on a cash basis. Finally, collateral-dependent loans are typically maintained on nonaccrual status. Nonaccrual loans are those on which the accrual of interest has been suspended. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status and considered nonperforming when full payment of principal and interest is not expected, regardless of delinquency status, or when principal and interest has been in default for a period of 90 days or more, unless the loan is both well-secured and in the process of collection. A loan is determined to be past due when the minimum payment is not received from the borrower by the contractually specified due date or for certain loans (e.g., residential real estate loans), when a monthly payment is due and unpaid for 30 days or more. Nonaccrual loans The Firm classifies accrued interest on loans, including accrued but unbilled interest on credit card loans, in accrued interest and accounts receivables on the Consolidated balance sheets. For credit card loans, accrued interest once billed is then recognized in the loan balances, with the related allowance recorded in the allowance for credit losses. Changes in the allowance for credit losses on accrued interest on credit card loans are recognized in the provision for credit losses and charge-offs are recognized by reversing interest income. For other loans, the Firm generally does not recognize an allowance for credit losses on accrued interest receivables, consistent with its policy to write them off no later than 90 days past due by reversing interest income. Interest income on performing loans held-for-investment is accrued and recognized as interest income at the contractual rate of interest. Purchase price discounts or premiums, as well as net deferred loan fees or costs, are amortized into interest income over the contractual life of the loan as an adjustment of yield. As permitted by regulatory guidance, credit card loans are generally exempt from being placed on nonaccrual status; accordingly, interest and fees related to credit card loans continue to accrue until the loan is charged off or paid in full. Interest income 29,368 The following provides a detailed accounting discussion of the Firm's loans by category: Loans at fair value • Loans held-for-sale Originated or purchased loans held-for-investment (i.e., "retained") • Originated or purchased loans held-for-investment, including PCD, are recorded at amortized cost, reflecting the principal amount outstanding, net of the following: unamortized deferred loan fees, costs, premiums or discounts; charge-offs; collection of cash; and foreign exchange. Credit card loans also include billed finance charges and fees. Allowance for loan losses The allowance for loan losses represents the estimated expected credit losses in the held-for-investment loan portfolio at the balance sheet date and is recognized on the balance sheet as a contra asset, which brings the amortized cost to the net carrying value. Changes in the allowance for loan losses are recorded in the provision for credit losses on the Firm's Consolidated statements of income. Refer to Note 13 for further information on the Firm's accounting policies for the allowance for loan losses. Charge-offs Loans held-for-sale are measured at the lower of cost or fair value, with valuation changes recorded in noninterest revenue. For consumer loans, the valuation is performed on a portfolio basis. For wholesale loans, the valuation is performed on an individual loan basis. Loans held-for-sale result in obtaining appraisal updates or broker price opinions at more frequent intervals. For commercial real estate loans, collateral values are generally based on appraisals from internal and external valuation sources. Collateral values are typically updated every six to twelve months, either by obtaining a new appraisal or by performing an internal analysis, in accordance with the Firm's policies. The Firm also considers both borrower- and market-specific factors, which may For residential real estate loans, collateral values are based upon external valuation sources. When it becomes likely that a borrower is either unable or unwilling to pay, the Firm utilizes a broker's price opinion, appraisal and/or an automated valuation model of the home based on an exterior-only valuation ("exterior opinions"), which is then updated at least every 12 months, or more frequently depending on various market factors. As soon as practicable after the Firm receives the property in satisfaction of a debt (e.g., by taking legal title or physical possession), the Firm generally obtains an appraisal based on an inspection that includes the interior of the home (“interior appraisals”). Exterior opinions and interior appraisals are discounted based upon the Firm's experience with actual liquidation values as compared with the estimated values provided by exterior opinions and interior appraisals, considering state- specific factors. Wholesale loans are charged off when it is highly certain that a loss has been realized. The determination of whether to recognize a charge-off includes many factors, including the prioritization of the Firm's claim in bankruptcy, expectations of the workout/restructuring of the loan and valuation of the borrower's equity or the loan collateral. When a loan is charged down to the lower of its amortized cost or the estimated net realizable value of the underlying collateral, the determination of the fair value of the collateral depends on the type of collateral (e.g., securities, real estate). In cases where the collateral is in the form of liquid securities, the fair value is based on quoted market prices or broker quotes. For illiquid securities or other financial assets, the fair value of the collateral is generally estimated using a discounted cash flow model. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs on the government- guaranteed portion of loans. Auto loans upon repossession of the automobile. residential real estate and auto loans are charged off or charged down within 60 days of receiving notification of a bankruptcy filing). Notes to consolidated financial statements • 225 JPMorgan Chase & Co./2022 Form 10-K Loans to borrowers who have experienced an event that suggests a loss is either known or highly certain are subject to accelerated charge-off standards (e.g., Loans modified in a TDR that are determined to be collateral-dependent. Certain consumer loans are charged off or charged down to their net realizable value earlier than the FFIEC charge-off standards in the following circumstances: Consumer loans are generally charged off or charged down to the lower of the amortized cost or the net realizable value of the underlying collateral (i.e., fair value less estimated costs to sell), with an offset to the allowance for loan losses, upon reaching specified stages of delinquency in accordance with standards established by the FFIEC. Residential real estate loans, unmodified credit card loans and scored business banking loans are generally charged off no later than 180 days past due. Scored auto and modified credit card loans are charged off no later than 120 days past due. • (245,588) (154,599) The accounting for a loan depends on management's strategy for the loan. The Firm accounts for loans based on the following categories: Note 12 - Loans 480,793 52,443 67,742 1,017 3 1,285 $ Total Greater than 90 days Remaining contractual maturity of the agreements 30 - 90 days 37,120 170,696 Up to 30 days $ 205,235 50,138 Total securities loaned and other $ Total securities sold under repurchase agreements Overnight and continuous $ December 31, 2021 (in millions) Overnight and continuous JPMorgan Chase & Co./2022 Form 10-K 224 At December 31, 2022 and 2021, the Firm held $692 million and $440 million, respectively, of financial assets for which the rights have been transferred to third parties; however, the transfers did not qualify as a sale in accordance with U.S. GAAP. These transfers have been recognized as collateralized financing transactions. The transferred assets are recorded in trading assets and loans, and the corresponding liabilities are recorded predominantly in short-term borrowings on the Consolidated balance sheets. Transfers not qualifying for sale accounting 52,610 532,899 $ Total Greater than 90 days 59,492 875 $ 30 - 90 days 47,201 $ Up to 30 days $ 231,171 1,701 195,035 50,034 Total securities loaned and other $ Total securities sold under repurchase agreements Loan accounting framework Interest income on loans held-for-sale is accrued and recognized based on the contractual rate of interest. 261,631 $ 206,071 604,724 $ 250,333 19,798 $ 16,951 $ 2,741 $ 106 Fair value $ Obligations of U.S. states and municipalities 0.87 % 189,100 207,463 $ % 1.27 % Amortized cost $ 100 15,910 29 $ 30 % Average yield(a) Fair value $ 2,710 Amortized cost 4.21 % 4.24 % 4.03 % 3.39 % - % Average yield(a) 18,720 Asset-backed securities 66,981 56,322 $ 106,325 99,345 0.71 % 1,718 1,584 96 $ 98 $ Average yield (a) Fair value $ Amortized cost Held-to-maturity securities 3.49 % 205,857 86,410 4.01 % 3.94 % 3.05 % 2.34 % Mortgage-backed securities 12,350 $ 10,909 0.57 % Average yield(a) 33,433 Fair value $ 34,157 $ Amortized cost U.S. Treasury and government agencies 2.89 % 2.93 % 2.56 % 2.23 % 5.54 % 134,372 118,717 $ 120,206 106,128 5.69 % 19,398 19,085 4.80 % $ 44,311 $ (304,120) (131,578) 315,501 $ 185,369 (282,411) $ (42,910) 597,912 $ 228,279 $ Securities purchased under resale agreements Securities borrowed 11,381 53,791 Assets (in millions) (c) Net amounts Amounts not nettable on the Consolidated balance sheets (b) Amounts presented on the Consolidated balance sheets December 31, 2022 Amounts netted on the Consolidated balance sheets Gross amounts Liabilities Securities sold under repurchase agreements Securities loaned and other (a) $ $ Securities purchased under resale agreements Securities borrowed Assets (in millions) Net amounts" (c) (b) Amounts not nettable on the Consolidated balance sheets Amounts presented on the Consolidated balance sheets Amounts netted on the Consolidated balance sheets Gross amounts December 31, 2021 30,955 $ 198,382 $ (167,427) 9,533 (9,527) (282,411) $ (42,910) 480,793 $ 52,443 relevant netting criteria under U.S. GAAP, is presented in the table below as “Amounts not nettable on the Consolidated balance sheets," and reduces the "Net amounts" presented. Where a legal opinion has not been either sought or obtained, the securities financing balances are presented gross in the "Net amounts" below. In transactions where the Firm is acting as the lender in a securities-for-securities lending agreement and receives securities that can be pledged or sold as collateral, the Firm recognizes the securities received at fair value within other assets and the obligation to return those securities within accounts payable and other liabilities on the Consolidated balance sheets. (343,093) $ (44,262) securities financing balances that do not meet all these The table below summarizes the gross and net amounts of the Firm's securities financing agreements, as of $ 108,179 101,058 0.74 % 0.58 % Average yield (a) 33,529 Fair value $ 101,470 89,026 2.18 % 34,255 Amortized cost Total held-to-maturity securities 4.76 % 62,111 42,997 4.74 % 63,739 $ $ $ 181,468 165,035 $ JPMorgan Chase & Co./2022 Form 10-K 222 In resale and securities borrowed agreements, the Firm is exposed to credit risk to the extent that the value of the securities received is less than initial cash principal advanced and any collateral amounts exchanged. In repurchase and securities loaned agreements, credit risk exposure arises to the extent that the value of underlying securities advanced exceeds the value of the initial cash principal received, and any collateral amounts exchanged. Additionally, the Firm typically enters into master netting agreements and other similar arrangements with its counterparties, which provide for the right to liquidate the underlying securities and any collateral amounts exchanged in the event of a counterparty default. It is also the Firm's policy to take possession, where possible, of the securities underlying resale and securities borrowed agreements. Refer to Note 29 for further information regarding assets pledged and collateral received in securities financing agreements. Securities financing agreements expose the Firm primarily to credit and liquidity risk. To manage these risks, the Firm monitors the value of the underlying securities (predominantly high-quality securities collateral, including government-issued debt and U.S. GSEs and government agencies MBS) that it has received from or provided to its counterparties compared to the value of cash proceeds and exchanged collateral, and either requests additional collateral or returns securities or collateral when appropriate. Margin levels are initially established based upon the counterparty, the type of underlying securities, and the permissible collateral, and are monitored on an ongoing basis. Credit risk mitigation practices The Firm has elected the fair value option for certain securities financing agreements. Refer to Note 3 for further information regarding the fair value option. The securities financing agreements for which the fair value option has been elected are reported within securities purchased under resale agreements, securities loaned or sold under repurchase agreements, and securities borrowed on the Consolidated balance sheets. Generally, for agreements carried at fair value, current-period interest accruals are recorded within interest income and interest expense, with changes in fair value reported in principal transactions revenue. However, for financial instruments containing embedded derivatives that would be separately accounted for in accordance with accounting guidance for hybrid instruments, all changes in fair value, including any interest elements, are reported in principal transactions revenue. Securities financing agreements not elected under the fair value option are measured at amortized cost. As a result of the Firm's credit risk mitigation practices described below, the Firm did not hold any allowance for credit losses with respect to resale and securities borrowed arrangements as of December 31, 2022 and 2021. collateralized financings on the Firm's Consolidated balance sheets. Where appropriate under applicable accounting guidance, securities financing agreements with the same counterparty are reported on a net basis. Refer to Note 1 for further discussion of the offsetting of assets and liabilities. Fees received and paid in connection with securities financing agreements are recorded over the life of the agreement in interest income and interest expense on the Consolidated statements of income. Securities financing agreements are treated as Note 11 - Securities financing activities JPMorgan Chase enters into resale, repurchase, securities borrowed and securities loaned agreements (collectively, “securities financing agreements”) primarily to finance the Firm's inventory positions, acquire securities to cover short sales, accommodate customers' financing needs, settle other securities obligations and to deploy the Firm's excess cash. Notes to consolidated financial statements 221 JPMorgan Chase & Co./2022 Form 10-K (b) Substantially all of the Firm's U.S. residential MBS and collateralized mortgage obligations are due in 10 years or more, based on contractual maturity. The estimated weighted-average life, which reflects anticipated future prepayments, is approximately eight years for agency residential MBS, and six years for both agency residential collateralized mortgage obligations and nonagency residential collateralized mortgage obligations. (a) Average yield is computed using the effective yield of each security owned at the end of the period, weighted based on the amortized cost of each security. The effective yield considers the contractual coupon, amortization of premiums and accretion of discounts, and the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. The effective yield excludes unscheduled principal prepayments; and accordingly, actual maturities of securities may differ from their contractual or expected maturities as certain securities may be prepaid. However, for certain callable debt securities, the average yield is calculated to the earliest call date. 2.25 % 3.50 % 425,372 388,648 December 31, 2022 and 2021. When the Firm has obtained an appropriate legal opinion with respect to a master netting agreement with a counterparty and where other relevant netting criteria under U.S. GAAP are met, the Firm nets, on the Consolidated balance sheets, the balances outstanding under its securities financing agreements with the same counterparty. In addition, the Firm exchanges securities and/or cash collateral with its counterparty to reduce the economic exposure with the counterparty, but such collateral is not eligible for net Consolidated balance sheet presentation. Where the Firm has obtained an appropriate legal opinion with respect to the counterparty master netting agreement, such collateral, along with Loan origination fees or costs and purchase price discounts or premiums are deferred in a contra loan account until the related loan is sold. The deferred fees or costs and discounts or premiums are an adjustment to the basis of the loan and therefore are included in the periodic determination of the lower of cost or fair value adjustments and/or the gain or loss recognized at the time of sale. Because these loans are recognized at the lower of cost or fair value, the Firm's allowance for loan losses and charge- off policies do not apply to these loans. However, loans held-for-sale are subject to the nonaccrual policies described above. Loans held-for-investment Loans for which the fair value option has been elected are measured at fair value, with changes in fair value recorded in noninterest revenue. Asset-backed securities Amortized cost Fair value Average yield (a) $ 125 $ Average yield (a) 272 13 $ 76 268 13 16.22 % 12.07 % $ 5.78 % Fair value Corporate debt securities 3,228 $ 4,329 $ $ 20,360 Fair value Amortized cost 12,795 3.54 % 3,107 2.59 % 3,794 19,696 1.37 % - % 2.93 % Average yield(a) - % $ 410 4.76 % Total available-for-sale securities Amortized cost 29,394 $ 63,634 $ 5.19 % 30,505 92,684 $ 216,217 Fair value 29,009 61,070 JPMorgan Chase & Co./2022 Form 10-K $ 4.98 % 3.11% 5.11 % 357 13.14 % 99 $ 1,517 $ 3,665 Loans at fair value $ 3,787 $ 9,068 95 1,487 3,605 3,690 8,877 $ 230 12,803 Amortized cost 2.21 % 3,459 3.58% 4,534 4,573 $ 75,877 70,035 $ 84,059 78,081 14 5.25 % 3.71 % U.S. Treasury and government agencies Amortized cost $ 16,335 $ 54,936 3.62 % $ $ $ The following table presents the amortized cost and estimated fair value at December 31, 2022, of JPMorgan Chase's investment securities portfolio by contractual maturity. By remaining maturity December 31, 2022 (in millions) Available-for-sale securities Mortgage-backed securities Due in one year or less Due after one year through five years 3,634 Due after five years through 10 years 10 years (b) Total Amortized cost Fair value Average yield(a) $ 14 Due after 17,749 $ 6,197 $ Fair value 18 46 216 6,823 6,506 $ 215 7,103 Average yield (a) 5.03 % 3.96 % 5.24 % 5.85 % 5.81 % Non-U.S. government debt securities 6,786 $ 47 $ $ 95,217 Fair value 16,011 52,703 17,167 Average yield(a) 1.27 % 3.00 % 3.99 % 6,179 6.01 % 92,060 3.08 % Obligations of U.S. states and municipalities Amortized cost $ 18 $ For scored auto and business banking loans, geographic distribution is an indicator of the credit performance of the portfolio. Similar to residential real estate loans, geographic distribution provides insights into the portfolio performance based on regional economic activity and events. $ Delinquency rates are the primary credit quality indicator for consumer loans. Loans that are more than 30 days past due provide an early warning of borrowers who may be experiencing financial difficulties and/or who may be unable or unwilling to repay the loan. As the loan continues to age, it becomes more clear whether the borrower is likely to be unable or unwilling to pay. In the case of residential real estate loans, late-stage delinquencies (greater than 150 days past due) are a strong indicator of loans that will ultimately result in a foreclosure or similar liquidation transaction. In addition to delinquency rates, other credit quality indicators for consumer loans vary based on the class of loan, as follows: Total At fair value Held-for-sale Retained $ 1,135,647 42,079 $ 639,097 Consumer, excluding 185,175 $ 311,375 Total(a)(b) $ 1,089,598 3,970 $ 603,670 3,352 32,075 10,004 618 Wholesale Credit card 185,175 $ credit card $ 295,556 $ The following tables provide information about the carrying value of retained loans purchased, sold and reclassified to held- for-sale during the periods indicated. Loans that were reclassified to held-for-sale and sold in a subsequent period are excluded from the sales line of this table. (b) Loans (other than those for which the fair value option has been elected) are presented net of unamortized discounts and premiums and net deferred loan fees or costs. These amounts were not material as of December 31, 2022 and 2021. (a) Excludes $5.2 billion and $2.7 billion of accrued interest receivable at December 31, 2022 and 2021, respectively. The Firm wrote off accrued interest receivable of $39 million and $56 million for the years ended December 31, 2022 and 2021, respectively. $ 1,077,714 58,820 8,688 $ 1,010,206 Total(a)(b) 32,357 7,401 $ 600,112 154,296 $ For residential real estate loans, the current estimated LTV ratio, or the combined LTV ratio in the case of junior lien loans, is an indicator of the potential loss severity in the event of default. Additionally, LTV or combined LTV ratios can provide insight into a borrower's continued willingness to pay, as the delinquency rate of high-LTV loans tends to be greater than that for loans where the borrower has equity in the collateral. The geographic distribution of the loan collateral also provides insight as to the credit quality of the portfolio, as factors such as the regional economy, home price changes and specific events such as natural disasters, will affect credit quality. The borrower's current or "refreshed" FICO score is a secondary credit quality indicator for certain loans, as FICO scores are an indication of the borrower's credit payment history. Thus, a loan to a borrower with a low FICO score (less than 660) is considered to be of higher risk than a loan to a borrower with a higher FICO score. Further, a loan to a borrower with a high LTV ratio and a low FICO score is at greater risk of default than a loan to a borrower that has both a high LTV ratio and a high FICO score. 1,287 26,463 Wholesale $ 560,354 Credit card 154,296 $ Year ended December 31, $ 300,753 (in millions) Notes to consolidated financial statements 227 The Firm acquires property from borrowers through loan restructurings, workouts, and foreclosures. Property acquired may include real property (e.g., residential real estate, land, and buildings) and commercial and personal property (e.g., automobiles, aircraft, railcars, and ships). The Firm recognizes foreclosed property upon receiving assets in satisfaction of a loan (e.g., by taking legal title or physical possession). For loans collateralized by real property, the Firm generally recognizes the asset received at foreclosure sale or upon the execution of a deed in lieu of foreclosure transaction with the borrower. Foreclosed assets are reported in other assets on the Consolidated balance sheets and initially recognized at fair value less estimated costs to sell. Each quarter the fair value of the acquired property is reviewed and adjusted, if necessary, to the lower of cost or fair value. Subsequent adjustments to fair value are charged/credited to noninterest revenue. Operating expense, such as real estate taxes and maintenance, are charged to other expense. Foreclosed property JPMorgan Chase & Co./2022 Form 10-K Loans modified in TDRs are generally measured for impairment using the Firm's established asset-specific allowance methodology, which considers the expected re- default rates for the modified loans. A loan modified in a TDR generally remains subject to the asset-specific component of the allowance throughout its remaining life, regardless of whether the loan is performing and has been returned to accrual status. Refer to Note 13 for further discussion of the methodology used to estimate the Firm's asset-specific allowance. Loans, except for credit card loans, modified in a TDR are generally placed on nonaccrual status, although in many cases such loans were already on nonaccrual status prior to modification. These loans may be returned to performing status (the accrual of interest is resumed) if the following criteria are met: (i) the borrower has performed under the modified terms for a minimum of six months and/or six payments, and (ii) the Firm has an expectation that repayment of the modified loan is reasonably assured based on, for example, the borrower's debt capacity and level of future earnings, collateral values, LTV ratios, and other current market considerations. In certain limited and well- defined circumstances in which the loan is current at the modification date, such loans are not placed on nonaccrual status at the time of modification. Loan portfolio The Firm seeks to modify certain loans in conjunction with its loss mitigation activities. Through the modification, JPMorgan Chase grants one or more concessions to a borrower who is experiencing financial difficulty in order to minimize the Firm's economic loss and avoid foreclosure or repossession of the collateral, and to ultimately maximize payments received by the Firm from the borrower. The concessions granted vary by program and by borrower- specific characteristics, and may include interest rate reductions, term extensions, payment delays, principal forgiveness, or the acceptance of equity or other assets in lieu of payments. Such modifications are accounted for and reported as TDRS. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. management decides to sell are transferred to the held-for- sale portfolio at the lower of cost or fair value on the date of transfer. Credit-related losses are charged against the allowance for loan losses; non-credit related losses such as those due to changes in interest rates or foreign currency exchange rates are recognized in noninterest revenue. In the event that management decides to retain a loan in the held-for-sale portfolio, the loan is transferred to the held-for-investment portfolio at amortized cost on the date of transfer. These loans are subsequently assessed for impairment based on the Firm's allowance methodology. Refer to Note 13 for a further discussion of the methodologies used in establishing the Firm's allowance for loan losses. Loans in the held-for-investment portfolio that Loan classification changes JPMorgan Chase & Co./2022 Form 10-K 226 Because these loans are recognized at fair value, the Firm's allowance for loan losses and charge-off policies do not apply to these loans. However, loans at fair value are subject to the nonaccrual policies described above. Refer to Note 3 for further information on the Firm's elections of fair value accounting under the fair value option. Refer to Note 2 and Note 3 for further information on loans carried at fair value and classified as trading assets. Interest income on these loans is accrued and recognized based on the contractual rate of interest. Changes in fair value are recognized in noninterest revenue. Loan origination fees are recognized upfront in noninterest revenue. Loan origination costs are recognized in the associated expense category as incurred. Loan modifications The Firm's loan portfolio is divided into three portfolio segments, which are the same segments used by the Firm to determine the allowance for loan losses: Consumer, excluding credit card; Credit card; and Wholesale. Within each portfolio segment the Firm monitors and assesses the credit risk in the following classes of loans, based on the risk characteristics of each loan class. Consumer, excluding credit card • Residential real estate (a) • Auto and other (b) December 31, 2021 Total At fair value Held-for-sale Retained (in millions) December 31, 2022 The following tables summarize the Firm's loan balances by portfolio segment. (e) Includes loans to financial institutions, states and political subdivisions, SPES, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Global Private Bank clients within AWM and J.P. Morgan Wealth Management within CCB). Refer to Note 14 for more information on SPES. (d) The wholesale portfolio segment's classes align with loan classifications as defined by the bank regulatory agencies, based on the loan's collateral, purpose, and type of borrower. (c) Includes loans held in CIB, CB, AWM, Corporate, as well as risk-rated BWM and auto dealer loans held in CCB, for which the wholesale methodology is applied when determining the allowance for loan losses. (a) Includes scored mortgage and home equity loans held in CCB and AWM, and scored mortgage loans held in CIB and Corporate. (b) Includes scored auto and business banking loans and overdrafts. • Commercial and industrial Other(e) Secured by real estate Wholesale (c)(d) • Credit card loans Credit card Consumer, excluding credit card (in millions) $ 323,306 Sales 1,580 787 Purchases 4,633 $ 1,159 17,916 $ 4,451 $ $ (b)(c) Total Wholesale Credit card credit card Consumer, excluding 3,474 352 2,084 2020 (a) Reclassifications of loans to held-for-sale are non-cash transactions. (c) Excludes purchases of retained loans of $12.4 billion, $25.8 billion and $16.3 billion for the years ended December 31, 2022, 2021 and 2020, respectively, which are predominantly sourced through the correspondent origination channel and underwritten in accordance with the Firm's standards. The amount of purchases of retained loans at December 31, 2020 has been revised to conform with the current presentation. (a) At December 31, 2022 and 2021, included $350 million and $5.4 billion of loans, respectively, in Business Banking under the PPP. $ 300,753 $ 295,556 $ 237,561 $ 224,795 63,192 70,761 2021 2022 Total retained loans Auto and other(a) (b) Predominantly includes purchases of residential real estate loans, including the Firm's voluntary repurchases of certain delinquent loans from loan pools as permitted by Government National Mortgage Association (“Ginnie Mae”) guidelines for the years ended December 31, 2022, 2021 and 2020. The Firm typically elects to repurchase these delinquent loans as it continues to service them and/or manage the foreclosure process in accordance with applicable requirements of Ginnie Mae, FHA, RHS, and/or VA. Residential real estate The following table provides information about retained consumer loans, excluding credit card, by class. Consumer, excluding credit card loan portfolio Consumer loans, excluding credit card loans, consist primarily of scored residential mortgages, home equity loans and lines of credit, auto and business banking loans, with a focus on serving the prime consumer credit market. The portfolio also includes home equity loans secured by junior liens, prime mortgage loans with an interest-only payment period, and certain payment-option loans that may result in negative amortization. Notes to consolidated financial statements 229 JPMorgan Chase & Co./2022 Form 10-K Net gains/(losses) on sales of loans and lending-related commitments (including adjustments to record loans and lending- related commitments held-for-sale at the lower of cost or fair value) recognized in noninterest revenue was $(186) million for the year ended December 31, 2022 of which $(48) million was related to loans. Net gains/(losses) on sales of loans and lending-related commitments was $261 million for the year ended December 31, 2021 of which $253 million was related to loans. Net losses on sales of loans was $(36) million for the year ended December 31, 2020. In addition, the sale of loans may also result in write downs, recoveries or changes in the allowance recognized in the provision for credit losses. Gains and losses on sales of loans December 31, (in millions) Retained loans reclassified to held-for-sale (a) 18,268 Purchases 1,088 41,934 1,055 1,625 2,884 229 $ (b)(c) Total Wholesale Credit card $ Consumer, excluding credit card 228 Retained loans reclassified to held-for-sale (a) Sales Sales (in millions) Year ended December 31, Retained loans reclassified to held-for-sale (a) 2022 2,713 44,818 1,284 Purchases Consumer, excluding 2021 (in millions) Year ended December 31, 3,403 1,637 31,821 $ 1,122 31,022 2,178 1,225 799 JPMorgan Chase & Co./2022 Form 10-K $ 515 (b)(c) $ Total Wholesale Credit card $ credit card 4,529 $ 699 5,228 $ 2,159 $ 7,251 $ 451 2,610 $ 475 171,049 $ 32,240 203,289 $ $ 3,597 $ 82 3,679 $ 249,585 59,693 309,278 13,015 $ 1,821 14,836 $ Other(a) 7,726 15,864 $ 7,096 22,960 $ (in millions) $ Total retained loans Noninvestment-grade 32,121 $ $ Investment-grade Loans by risk ratings Total Converted to term loans revolving period Prior to 2018 2018 2019 December 31, 2021 16,829 48,950 $ Term loans by origination year 2020 Revolving loans JPMorgan Chase & Co./2022 Form 10-K 240 (a) Includes loans to financial institutions, states and political subdivisions, SPES, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Global Private Bank clients within AWM and J.P. Morgan Wealth Management within CCB). Refer to Note 14 for more information on SPES. $ 295,828 606 241,859 53,969 $ 601 5 7,651 176,118 $ 467 31,585 8,118 $ 207,703 $ $ 3,868 $ 218 4,086 $ 2,885 $ 935 3,820 $ 7,580 $ 6,125 $ 1,455 17,829 $ 2,399 20,228 $ 26,782 $ 16,905 43,687 $ $ 2021 2020 2019 2018 2017 Prior to 2017 (in millions) Within the revolving period Total Loans by risk ratings Investment-grade $ Noninvestment-grade Total retained loans Converted to term loans 2021 (in millions) Within the $ 153,309 $ 987 $ 154,296 0.99 % 0.48 8.71 % 1.04 % 2.74 0.50 236 JPMorgan Chase & Co./2022 Form 10-K Other credit quality indicators The following table provides information on other credit quality indicators for retained credit card loans. (in millions, except ratios) Geographic region (a) December 31, 2022 December 31, 2021 California Texas $ 28,154 768 $ 27 59 1,356 1,230 184,379 64 182,489 1,420 36 1,266 $ 796 $ 185,175 1.40 % 0.67 12.56 % 4.52 Within the revolving period December 31, 2021 Converted to term loans (a) Total 1.45 % 0.68 $ 151,798 $ 901 $ 152,699 770 741 23,030 19,171 15,879 $ 185,175 $ 154,296 Percentage of portfolio based on carrying value with estimated refreshed FICO scores Equal to or greater than 660 Less than 660 No FICO available 86.8 % 13.0 88.5 % 11.3 0.2 0.2 (a) The geographic regions presented in the table are ordered based on the magnitude of the corresponding loan balances at December 31, 2022. Loan modifications The Firm may offer loan modification programs granting concessions to credit card borrowers who are experiencing financial difficulty. The Firm grants concessions for most of the credit card loans under long-term programs. These modifications involve placing the customer on a fixed payment plan, generally for 60 months, and typically include reducing the interest rate on the credit card. Substantially all modifications under the Firm's long-term programs are considered to be TDRs. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs. If the cardholder does not comply with the modified payment terms, then the credit card loan continues to age and will ultimately be charged-off in accordance with the Firm's standard charge-off policy. In most cases, the Firm does not reinstate the borrower's line of credit. Financial effects of modifications and redefaults The following table provides information about the financial effects of the concessions granted on credit card loans modified in TDRs and redefaults for the periods presented. For all periods disclosed, new enrollments were less than 1% of total retained credit card loans. Year ended December 31, (in millions, except weighted-average data) Balance of new TDRs (a) Weighted-average interest rate of loans - before TDR Weighted-average interest rate of loans after TDR Total retained loans 59,554 70,878 All other New York Florida 15,046 12,652 12,905 10,412 Illinois New Jersey Ohio Pennsylvania Colorado $ 10,089 7,643 6,367 5,792 4,923 5,517 4,708 5,493 4,573 Arizona 4,487 3,668 8,530 $ 696 $ December 31, 2021 (a)(b)(c) Nonaccrual loans $ 129 $ Geographic region(d) California $ 9,689 $ 11,163 Texas 7,216 7,859 Florida 4,847 4,901 New York 4,345 5,848 Illinois 2,839 2,930 New Jersey 31, 2022 (in millions) 119 Total Auto and other December 688 $ 2,259 $ 133 $70,761 % of 30+ days past due to total retained loans (a) 0.54 % 0.47 % 1.17 % 1.42 % 1.75 % 2,219 3.20 % 9.77 % 0.71 % (a) At December 31, 2022 and 2021, auto and other loans excluded $153 million and $667 million, respectively, of PPP loans guaranteed by the SBA that are 30 or more days past due. These amounts have been excluded based upon the SBA guarantee. (d) (b) Includes $252 million of loans originated in 2021 and $98 million of loans originated in 2020 in Business Banking under the PPP. PPP loans are guaranteed by the SBA. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans. (c) Includes $4.4 billion of loans originated in 2021 and $1.0 billion of loans originated in 2020 in Business Banking under the PPP. (d) Prior-period amount has been revised to conform with the current presentation. 234 JPMorgan Chase & Co./2022 Form 10-K Nonaccrual and other credit quality indicators The following table provides information on nonaccrual and other credit quality indicators for retained auto and other consumer loans. 0.75 % 2022 2,355 1,822 distribution of such scores provides a general indicator of credit quality trends within the portfolio; however, the score does not capture all factors that would be predictive of future credit performance. Refreshed FICO score information, which is obtained at least quarterly, for a statistically significant random sample of the credit card portfolio is indicated in the following table. FICO is considered to be the industry benchmark for credit scores. The Firm generally originates new credit card accounts to prime consumer borrowers. However, certain cardholders' FICO scores may decrease over time, depending on the performance of the cardholder and changes in the credit score calculation. The following tables provide information on delinquency, which is the primary credit quality indicator for retained credit card loans. (in millions, except ratios) Loan delinquency Current and less than 30 days past due and still accruing 30-89 days past due and still accruing 90 or more days past due and still accruing Total retained loans Loan delinquency ratios % of 30+ days past due to total retained loans % of 90+ days past due to total retained loans (in millions, except ratios) Loan delinquency Current and less than 30 days past due and still accruing 30-89 days past due and still accruing 90 or more days past due and still accruing Total retained loans Loan delinquency ratios % of 30+ days past due to total retained loans % of 90+ days past due to total retained loans (a) Represents TDRs. Within the revolving period December 31, 2022 Converted to term loans (a) Total $ 181,793 While the borrower's credit score is another general indicator of credit quality, the Firm does not view credit scores as a primary indicator of credit quality because the borrower's credit score tends to be a lagging indicator. The The credit card portfolio segment includes credit card loans originated and purchased by the Firm. Delinquency rates are the primary credit quality indicator for credit card loans as they provide an early warning that borrowers may be experiencing difficulties (30 days past due); information on those borrowers that have been delinquent for a longer period of time (90 days past due) is also considered. In addition to delinquency rates, the geographic distribution of the loans provides insight as to the credit quality of the portfolio based on the regional economy. Credit card loan portfolio Notes to consolidated financial statements 2,004 Georgia 1,708 1,748 Ohio Louisiana 1,603 1,843 1,576 1,801 All other Pennsylvania Total retained loans 28,309 $ 63,192 $ 70,761 Loan modifications Certain auto and other loan modifications are considered to be TDRS as they provide various concessions to borrowers who are experiencing financial difficulty. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRS. The impact of these modifications, as well as new TDRs, were not material to the Firm for the years ended December 31, 2022, 2021 and 2020. Additional commitments to lend to borrowers whose loans have been modified in TDRS as of December 31, 2022 and 2021 were not material. (a) At December 31, 2022 and 2021, nonaccrual loans excluded $101 million and $506 million, respectively, of PPP loans 90 or more days past due and guaranteed by the SBA, of which $76 million and $35 million, respectively, were no longer accruing interest based on the guidelines set by the SBA. Typically the principal balance of the loans is insured and interest is guaranteed at a specified reimbursement rate subject to meeting the guidelines set by the SBA. There were no loans that were not guaranteed by the SBA that are 90 or more days past due and still accruing interest at December 31, 2022 and 2021. (b) Generally, all consumer nonaccrual loans have an allowance. In accordance with regulatory guidance, certain nonaccrual loans that are considered collateral-dependent have been charged down to the lower of amortized cost or the fair value of their underlying collateral less costs to sell. If the value of the underlying collateral improves subsequent to charge down, the related allowance may be negative. (c) Interest income on nonaccrual loans recognized on a cash basis was not material for the years ended December 31, 2022 and 2021. (d) The geographic regions presented in this table are ordered based on the magnitude of the corresponding loan balances at December 31, 2022. JPMorgan Chase & Co./2022 Form 10-K 235 25,328 $ $ $ $ 24,134 $ 6,072 30,206 $ 22,407 $ 14,773 $ 5,602 3,032 28,009 $ 17,805 $ 14,666 $ 3,498 18,164 $ 5,277 $ 2,395 7,672 $ 17,289 5,659 22,948 $ $ 1,006 $ 920 1,926 $ $ 2 99,552 27,180 2 $ 126,732 Secured by real estate December 31, 2021 (in millions) Term loans by origination year Revolving loans 2021 2020 2019 Total retained loans 2018 Noninvestment-grade Investment-grade 0.27 0.61 0.67 0.23 0.26 0.33 0.37 (a) At December 31, 2021 nonaccrual loans excluded $127 million of PPP loans 90 or more days past due and guaranteed by the SBA, predominantly in commercial and industrial. At December 31, 2022 the amount excluded was not material. (b) Includes loans to financial institutions, states and political subdivisions, SPES, nonprofits, personal investment companies and trusts, as well as loans to individuals and individual entities (predominantly Global Private Bank clients within AWM and J.P. Morgan Wealth Management within CCB). Refer to Note 14 for more information on SPES. Secured by real estate December 31, 2022 Term loans by origination year Revolving loans 2022 2021 2020 2019 2018 Prior to 2018 Within the revolving period Converted to term loans Total Loans by risk ratings $ 2017 Prior to 2017 Within the revolving period (in millions) Commercial and industrial December 31, 2022 Term loans by origination year Within the Revolving loans Converted revolving 2022 2021 2020 2019 2018 Prior to 2018 period to term loans Total Loans by risk ratings Investment-grade Noninvestment-grade $ 21,072 $ 24,088 Notes to consolidated financial statements 239 JPMorgan Chase & Co./2022 Form 10-K 118,835 Converted to term loans Total Loans by risk ratings Investment-grade $ Noninvestment-grade Total retained loans $ 23,346 $ 5,364 28,710 $ 16,030 $ 3,826 19,856 $ 17,265 $ 4,564 21,829 $ 0.19 8,103 $ 3,806 11,909 $ 19,066 $ 5,613 24,679 $ 1,226 $ 8 $ 92,369 458 1 26,466 1,684 $ 9 $ 7,325 $ 2,834 10,159 $ % of criticized nonaccrual to total retained loans 2.39 2.60 2022 2021 Loans by risk ratings Investment-grade Commercial and industrial 2022 2021 Other (b) 2022 2021 Total retained loans 2022 2021 $ 99,552 $ 92,369 $ 76,275 $ 75,783 $ 249,585 $ 241,859 $ 425,412 $ 410,011 Noninvestment-grade: Noncriticized (in millions, except ratios) December 31, Secured by real estate The following tables provide information on internal risk rating, which is the primary credit quality indicator for retained wholesale loans. 2021 393 $ 2020 818 19.86 % 17.75 % 18.04 % Balance of loans that redefaulted within one year of modification (b) $ 4.13 5.14 4.64 34 $ 57 $ 110 (a) Represents the outstanding balance prior to modification. (b) Represents loans modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The amounts presented represent the balance of such loans as of the end of the quarter in which they defaulted. Criticized performing For credit card loans modified in TDRs, payment default is deemed to have occurred when the borrower misses two consecutive contractual payments. Defaulted modified credit card loans remain in the modification program and continue to be charged off in accordance with the Firm's standard charge-off policy. 237 Notes to consolidated financial statements Wholesale loan portfolio Wholesale loans include loans made to a variety of clients, ranging from large corporate and institutional clients to high-net-worth individuals. The primary credit quality indicator for wholesale loans is the internal risk rating assigned to each loan. Risk ratings are used to identify the credit quality of loans and differentiate risk within the portfolio. Risk ratings on loans consider the PD and the LGD. The PD is the likelihood that a loan will default. The LGD is the estimated loss on the loan that would be realized upon the default of the borrower and takes into consideration collateral and structural support for each credit facility. Management considers several factors to determine an appropriate internal risk rating, including the obligor's debt capacity and financial flexibility, the level of the obligor's earnings, the amount and sources for repayment, the level and nature of contingencies, management strength, and the industry and geography in which the obligor operates. The Firm's internal risk ratings generally align with the qualitative characteristics (e.g., borrower capacity to meet financial commitments and vulnerability to changes in the economic environment) defined by S&P and Moody's, however the quantitative characteristics (e.g., PD and LGD) may differ as they reflect internal historical experiences and assumptions. The Firm generally considers internal ratings with qualitative characteristics equivalent to BBB-/Baa3 or higher as investment grade, and these ratings have a lower PD and/or lower LGD than non-investment grade ratings. Noninvestment-grade ratings are further classified as noncriticized and criticized, and the criticized portion is further subdivided into performing and nonaccrual loans, representing management's assessment of the collectibility of principal and interest. Criticized loans have a higher PD than noncriticized loans. The Firm's definition of criticized aligns with the U.S. banking regulatory definition of criticized exposures, which consist of special mention, substandard and doubtful categories. Risk ratings are reviewed on a regular and ongoing basis by Credit Risk Management and are adjusted as necessary for updated information affecting the obligor's ability to fulfill its obligations. As noted above, the risk rating of a loan considers the industry in which the obligor conducts its operations. As part of the overall credit risk management framework, the Firm focuses on the management and diversification of its industry and client exposures, with particular attention paid to industries with an actual or potential credit concern. Refer to Note 4 for further detail on industry concentrations. 238 JPMorgan Chase & Co./2022 Form 10-K JPMorgan Chase & Co./2022 Form 10-K 418 Criticized nonaccrual(a) 23,272 53,969 1,963 178,258 2,054 150,343 $ 295,828 $ 603,670 $ 560,354 % of investment-grade to total retained loans 78.55 % 77.73 % 45.49 % 52.02 % 80.70 % 81.76 % 70.47 % 73.17 % % of total criticized to total retained loans 3.08 3.34 5.96 5.40 0.58 0.52 59,693 $ 309,278 $ 145,691 $ 167,660 69,908 22,495 81,393 62,039 3,662 3,645 8,974 6,900 246 326 1,018 969 Total noninvestment-grade 57,888 1,106 699 162,553 136,974 770 13,742 11,315 759 27,180 Total retained loans $ 126,732 26,466 $ 118,835 91,385 52,440 $ 1,832 $ 3,724 $ 7,531 Current estimated LTV ratios (f)(g)(h) $ December 31, 2022 3,745 $ December 31, 2021 4,759 Greater than 125% and refreshed FICO scores: Equal to or greater than 660 Less than 660 101% to 125% and refreshed FICO scores: Equal to or greater than 660 Less than 660 80% to 100% and refreshed FICO scores: Equal to or greater than 660 Less than 660 Less than 80% and refreshed FICO scores: Equal to or greater than 660 Less than 660 NO FICO/LTV available U.S. government-guaranteed Total retained loans Weighted average LTV ratio (f) (i) Weighted average FICO (g) (i) Geographic region() (in millions, except weighted-average data) Nonaccrual loans (a)(b)(c)(d)(e) California The following table provides information on nonaccrual and other credit quality indicators for retained residential real estate loans. Notes to consolidated financial statements 182 284 883 1,449 $ 6,409 $ 12,273 $ 224,795 (c) 0.02 % 0.07 % 0.26 % 0.65 % 0.47 % 3.18 % 0.27 % 3.80 % 1.02 % (a) Individual delinquency classifications include mortgage loans insured by U.S. government agencies which were not material at December 31, 2022 and 2021. (b) At December 31, 2022 and 2021, loans under payment deferral programs offered in response to the COVID-19 pandemic which are still within their deferral period and performing according to their modified terms are generally not considered delinquent. (c) Excludes mortgage loans that are 30 or more days past due insured by U.S. government agencies which were not material at December 31, 2022 and 2021. These amounts have been excluded based upon the government guarantee. (d) Purchased loans are included in the year in which they were originated. Approximately 37% of the total revolving loans are senior lien loans; the remaining balance are junior lien loans. The lien position the Firm holds is considered in the Firm's allowance for credit losses. Revolving loans that have been converted to term loans have higher delinquency rates than those that are still within the revolving period. That is primarily because the fully-amortizing payment that is generally required for those products is higher than the minimum payment options available for revolving loans within the revolving period. JPMorgan Chase & Co./2022 Form 10-K 231 Nonaccrual loans and other credit quality indicators New York Florida Texas 237,561 $ 224,795 51 % 50 % 769 765 $ 73,111 $ 71,383 34,469 32,545 18,868 16,182 14,961 13,865 11,293 11,565 9,968 8,885 9,059 8,292 $ 66 46 2,930 Illinois Colorado Washington New Jersey Massachusetts Connecticut All other Total retained loans 2 $ 174 2 6 ~ 2 355 6 15 12,034 184 2,701 89 215,096 209,295 8,659 9,658 1,360 37 11 578 1,069 $50,794 $ 11,739 150 or more days past due 29 1 11 14 20 20 597 15 9,685 208 $ 235,963 914 1 6 10 7 480 4 175 684 Total retained loans $ 39,964 $ 66,084 $ 43,335 30-149 days past due $ 5,589 $ 2022 Residential real estate The following tables provide information on delinquency, which is the primary credit quality indicator for retained residential real estate loans. December 31, 2022 Term loans by origination year(d) (in millions, except ratios) Loan delinquency(a)(b) 2022 2021 2020 2019 2018 $ 15,427 Prior to 2018 period Converted to term loans Total Current $ 39,934 $ 66,072 $ 43,315 $ 15,397 $ 6,339 $49,632 Revolving loans Within the revolving 7,106 $ $ 50,709 $ 68,742 $ 48,334 $ 18,428 $ 30-149 days past due 150 or more days past due Total retained loans % of 30+ days past due to total retained loans 13 23 27 - 11 21 7,929 27 25 $ 11,684 $ 49,147 $ 6,392 $ 11,807 $ 222,463 22 33 $ 68,755 $ 48,368 $ 18,476 $ 7,981 Total Converted to term loans revolving period Prior to 2017 $ 5,608 $ 10,068 $ 237,561 % of 30+ days past due to total retained loans (c) 0.08 % 0.02 % 0.05 % 0.19 % 0.42 % 2.07 % 6,366 0.34 % 0.66 % December 31, 2021 Term loans by origination year (d) Revolving loans Within the (in millions, except ratios) (a)(b) Loan delinquency Current 2021 2020 2019 2018 2017 3.80 % 6,832 6,379 6,105 17 12 10 811 1 2 5 85 Total retained loans $22,450 $ 20,573 $ 11,525 $ 4,059 $ 1,500 $ 596 $ 2,356 $ 133 $ 63,192 % of 30+ days past due to total retained loans (a) 1.17 % 33 68 100 24 53 2018 Prior to 2018 Within the revolving period Revolving loans Converted to term loans Total (b) Current $ 22,187 $ 20,212 $ 11,401 1.15 % (b) $ 1,467 $ 578 $ 2,342 $ 118 $62,296 30-119 days past due 263 308 120 or more days past due $ 3,991 2019 0.83 % 2.20 % 720 35 88 $ 3,671 53 $ 1,800 $ 666 $ 2,242 $ 120 $69,589 31 21 12 6 1,123 1 1 5 7 49 Total retained loans $ 35,515 $ 19,079 120 or more days past due 192 30-119 days past due $ 7,443 3.02 % 0.59 % 11.28 % 1.18 % (in millions, except ratios) 2021 2020 December 31, 2021 Term loans by origination year 2019 2018 1.68 % 2017 Revolving loans Within the revolving period Converted to term loans Total Loan delinquency (c) (c) Current $ 35,323 $ 18,324 Prior to 2017 Total retained loans 2020 December 31, 2022 3,902 Number of loans permanently modified 4,182 Concession granted:(a) Interest rate reduction Term or payment extension Principal and/or interest deferred Principal forgiveness Other(b) 2021 6,246 4,588 2020 5,522 6,850 54 % 74 % 50 % 67 53 49 10 23 14 1 Number of loans approved for a trial modification 2022 Year ended December 31, The Firm's proprietary modification programs as well as government programs, including U.S. GSE programs, generally provide various concessions to financially troubled borrowers including, but not limited to, interest rate reductions, term or payment extensions and delays of principal and/or interest payments that would otherwise have been required under the terms of the original agreement. The following table provides information about how residential real estate loans were modified in TDRS under the Firm's loss mitigation programs described above during the periods presented. This table excludes Chapter 7 loans where the sole concession granted is the discharge of debt and loans with short-term or other insignificant modifications that are not considered concessions. 5,432 5,242 46,915 43,899 $ 237,561 $ 224,795 (a) Includes collateral-dependent residential real estate loans that are charged down to the fair value of the underlying collateral less costs to sell. The Firm reports, in accordance with regulatory guidance, residential real estate loans that have been discharged under Chapter 7 bankruptcy and not reaffirmed by the borrower ("Chapter 7 loans") as collateral-dependent nonaccrual TDRs, regardless of their delinquency status. At December 31, 2022, approximately 5% of Chapter 7 residential real estate loans were 30 days or more past due. (b) Nonaccrual loans exclude mortgage loans insured by U.S. government agencies which were not material at December 31, 2022 and 2021. (c) Generally, all consumer nonaccrual loans have an allowance. In accordance with regulatory guidance, certain nonaccrual loans that are considered 37 collateral-dependent have been charged down to the lower of amortized cost or the fair value of their underlying collateral less costs to sell. If the value of the underlying collateral improves subsequent to charge down, the related allowance may be negative. (e) Generally excludes loans under payment deferral programs offered in response to the COVID-19 pandemic. (f) Represents the aggregate unpaid principal balance of loans divided by the estimated current property value. Current property values are estimated, at a minimum, quarterly, based on home valuation models using nationally recognized home price index valuation estimates incorporating actual data to the extent available and forecasted data where actual data is not available. Current estimated combined LTV for junior lien home equity loans considers all available lien positions, as well as unused lines, related to the property. (g) Refreshed FICO scores represent each borrower's most recent credit score, which is obtained by the Firm on at least a quarterly basis. (h) Includes residential real estate loans, primarily held in LLCS in AWM that did not have a refreshed FICO score. These loans have been included in a FICO band based on management's estimation of the borrower's credit quality. (i) Excludes loans with no FICO and/or LTV data available. (j) The geographic regions presented in the table are ordered based on the magnitude of the corresponding loan balances at December 31, 2022. 232 JPMorgan Chase & Co./2022 Form 10-K Loan modifications Modifications of residential real estate loans, where the Firm grants concessions to borrowers who are experiencing financial difficulty are generally accounted for and reported as TDRs. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRs. The carrying value of new TDRs was $362 million, $866 million and $819 million for the years ended December 31, 2022, 2021 and 2020, respectively. There were no additional commitments to lend to borrowers whose residential real estate loans have been modified in TDRS. Nature and extent of modifications (d) Interest income on nonaccrual loans recognized on a cash basis was $175 million and $172 million for the years ended December 31, 2022 and 2021, respectively. Term loans by origination year 2 36 66 Principal forgiven 2 1 5 Balance of loans that redefaulted within one year of permanent modification (a) $ 147 $ 160 $ 199 (a) Represents loans permanently modified in TDRs that experienced a payment default in the periods presented, and for which the payment default occurred within one year of the modification. The dollar amounts presented represent the balance of such loans at the end of the reporting period in which such loans defaulted. For residential real estate loans modified in TDRs, payment default is deemed to occur when the loan becomes two contractual payments past due. In the event that a modified loan redefaults, it will generally be liquidated through foreclosure or another similar type of liquidation transaction. Redefaults of loans modified within the last twelve months may not be representative of ultimate redefault levels. At December 31, 2022, the weighted-average estimated remaining lives of residential real estate loans permanently modified in TDRs were six years. The estimated remaining lives of these loans reflect estimated prepayments, both voluntary and involuntary (i.e., foreclosures and other forced liquidations). JPMorgan Chase & Co./2022 Form 10-K 233 Notes to consolidated financial statements Active and suspended foreclosure At December 31, 2022 and 2021, the Firm had residential real estate loans, excluding those insured by U.S. government agencies, with a carrying value of $565 million and $619 million, respectively, that were not included in REO, but were in the process of active or suspended foreclosure. Auto and other The following tables provide information on delinquency, which is the primary credit quality indicator for retained auto and other consumer loans. (in millions, except ratios) Loan delinquency 2022 2021 16 28 16 Principal deferred (a) Represents concessions granted in permanent modifications as a percentage of the number of loans permanently modified. The sum of the percentages exceeds 100% because predominantly all of the modifications include more than one type of concession. Concessions offered on trial modifications are generally consistent with those granted on permanent modifications. (b) Includes variable interest rate to fixed interest rate modifications and payment delays that meet the definition of a TDR. Financial effects of modifications and redefaults The following table provides information about the financial effects of the various concessions granted in modifications of residential real estate loans under the loss mitigation programs described above and about redefaults of certain loans modified in TDRs for the periods presented. The following table presents only the financial effects of permanent modifications and do not include temporary concessions offered through trial modifications. This table also excludes Chapter 7 loans where the sole concession granted is the discharge of debt and loans with short-term or other insignificant modifications that are not considered concessions. Year ended December 31, (in millions, except weighted average data) 2022 Weighted-average interest rate of loans with interest rate reductions - before TDR Weighted-average interest rate of loans with interest rate reductions - after TDR 4.75 % 3.35 2021 4.54 % 2.92 2 2020 5.09 % 3.28 22 23 22 38 38 39 $ 1 $ $ 5 Weighted-average remaining contractual term (in years) of loans with term or payment extensions - before TDR Weighted-average remaining contractual term (in years) of loans with term or payment extensions - after TDR Charge-offs recognized upon permanent modification $ 829 40,087 $ 47,267 Converted to term loans revolving period Prior to 2017 2017 2018 2019 2020 2021 Within the Term loans by origination year December 31, 2021 Commercial and industrial (in millions) $ 167,660 83 87,354 $ 91,385 82 76,275 $ 1 $ 989 1,014 2,003 $ (a) 748 $ 525 1,273 $ 1,995 $ 2,506 4,501 $ 3,045 $ 3,459 6,504 $ 8,338 $ 12,444 20,782 $ 45,160 $ Total Loans by risk ratings Revolving loans Investment-grade Revolving loans Term loans by origination year December 31, 2022 Other (a) (b) At December 31, 2021, $1.1 billion of the $1.3 billion total PPP loans in the wholesale portfolio were commercial and industrial. Of the $1.1 billion, $698 million were originated in 2021 and $396 million were originated in 2020. (b) 145,691 75 $ 76,679 $ $ 1,249 2,038 $ 3,446 $ 69,908 74 (a) At December 31, 2022, $139 million of the $140 million total PPP loans in the wholesale portfolio were commercial and industrial. Of the $139 million, $58 million were originated in 2021, and $81 million were originated in 2020. PPP loans are guaranteed by the SBA and considered investment-grade. Other than in certain limited circumstances, the Firm typically does not recognize charge-offs, classify as nonaccrual nor record an allowance for loan losses on these loans. $ 75,783 $ Noninvestment-grade Total retained loans 21,342 $ 19,314 40,656 $ 6,268 $ 7,112 13,380 $ 3,609 $ 4,559 8,168 $ $ 1,108 $ 930 819 430 $ 41,367 $ 35,312 1,269 $ 2,177 1 22,204 $ 2,116 $ 11,200 8,792 $ Allowance for loan losses by impairment methodology Total allowance for credit losses (b) $ 96 $ NA NA NA Total allowance for investment securities 2,382 2,306 $ - $ Asset-specific (c) $ $ (f) 223 76 Total retained loans Portfolio-based Loans by impairment methodology Asset-specific (c) 19,726 $ 6,486 $ 11,200 $ (624) $ 2,040 Total allowance for loan losses 19,660 6,019 10,977 2,664 Portfolio-based 66 $ 467 $ $ $ 1 1 2,040 $ 4 3 Collateral-dependent loans Other 6,189 2,293 3,353 543 2,853 181 2,403 269 Provision for loan losses Net charge-offs (1,473) (141) (789) (543) Gross recoveries collected $ 11,200 $ 6,486 1 Other 120 7) - 157 (37) Provision for lending-related commitments NA 2,261 $ 2,148 NA Ending balance at December 31, NA Cumulative effect of a change in accounting principle (a) $ $ 113 $ Beginning balance at January 1, Allowance for lending-related commitments Ending balance at December 31, 19,726 $ ΝΑ Net charge-offs 2,216 11,978 2020 Credit card Consumer, excluding credit card Total Wholesale 2021 Credit card excluding credit card Consumer, (table continued from previous page) related commitments. Prior-period amount for wholesale lending-related commitments, including the amount not subject to allowance, has been revised to conform with the current presentation. JPMorgan Chase & Co./2022 Form 10-K 244 (e) At December 31, 2022, 2021 and 2020, lending-related commitments excluded $13.1 billion, $15.7 billion and $19.5 billion, respectively, for the consumer, excluding credit card portfolio segment; $821.3 billion, $730.5 billion and $658.5 billion, respectively, for the credit card portfolio segment; and $9.8 billion, $32.1 billion and $25.3 billion, respectively, for the wholesale portfolio segment, which were not subject to the allowance for lending- (a) Represents the impact to allowance for credit losses upon the adoption of CECL on January 1, 2020. Refer to Note 1 for further information. (b) At December 31, 2022 excludes an allowance for credit losses associated with certain accounts receivable in CIB of $21 million. (c) Includes collateral dependent loans, including those considered TDRs and those for which foreclosure is deemed probable, modified PCD loans and non- collateral dependent loans that have been modified or are reasonably expected to be modified in a TDR. Also includes risk-rated loans that have been placed on nonaccrual status for the wholesale portfolio segment. The asset-specific credit card allowance for loans modified, or reasonably expected to be modified, in a TDR is calculated based on the loans' original contractual interest rates and does not consider any incremental penalty rates. (d) The allowance for lending-related commitments is reported in accounts payable and other liabilities on the Consolidated balance sheets. $ 482,566 462,143 $ $ 20,423 $ Wholesale Total $ 3,636 5,077 805 4,564 283 3,651 630 5,517 $ 5,683 $ Total lending-related commitments 2,538 297 ΝΑ ΝΑ ΝΑ $ 28,328 $ 6,892 $ 17,800 $ NA $ 482,111 455 (17) 4,049 $ 16 464 3,585 $ (33) $ Loans measured at fair value of collateral less cost to sell $ 14,963 1,074,635 603,670 $ 1,089,598 $ 601,481 184,379 185,175 $ 300,753 $ 288,775 2,189 $ 796 $ Allowance for lending-related commitments by impairment methodology Asset-specific $ - $ - $ 9 $ 455 - $ - $ 4 20,423 Portfolio-based (e) $ Asset-specific Lending-related commitments by impairment methodology 2,382 $ 2,306 461,688 $ 76 $ Total allowance for lending-related commitments(d) 2,292 4,326 76 Portfolio-based 90 $ 90 $ 322 Estimating the timing and amounts of future cash flows is highly judgmental as these cash flow projections rely upon estimates such as loss severities, asset valuations, default rates (including redefault rates on modified loans), the amounts and timing of interest or principal payments (including any expected prepayments) or other factors that are reflective of current and expected market conditions. These estimates are, in turn, dependent on factors such as the duration of current overall economic conditions, industry, portfolio, or borrower-specific factors, the expected outcome of insolvency proceedings as well as, in certain circumstances, other economic factors. All of these estimates and assumptions require significant management judgment and certain assumptions are highly subjective. 812 70 942 $ 27 15 1 90 or more days past due and still accruing (b) 3,114 $ 599,009 $ 554,980 2,544 1,590 1,015 1,193 1,127 331 Current and less than 30 days past due and still accruing $ 126,083 $ 118,163 $ 165,415 $ 143,459 $ 307,511 $ 293,358 30-89 days past due and still accruing 402 Loan delinquency Total retained loans $ 603,670 $ 560,354 $ 479,589 $ 437,931 124,081 122,423 $ 126,732 $ 118,835 $ 167,660 $ 145,691 $ 309,278 $ 295,828 42,336 3,103 53 121 154 206 Commercial and industrial 2021 2022 Secured by real estate (in millions) December 31, The following table provides information on retained wholesale nonaccrual loans. Nonaccrual loans (a) The U.S. and non-U.S. distribution is determined based predominantly on the domicile of the borrower. (b) Represents loans that are considered well-collateralized and therefore still accruing interest. (c) At December 31, 2021 nonaccrual loans excluded $127 million of PPP loans 90 or more days past due and guaranteed by the SBA, predominantly in commercial and industrial. At December 31, 2022 the amount excluded was not material. $ 603,670 $ 560,354 $ 123,740 $ 115,732 $ 125,324 $ 106,449 $ 230,525 $ 215,750 2,992 39,242 78,753 80,078 $ 167,660 $ 145,691 $ 309,278 $ 295,828 Total retained loans 2,054 1,963 759 699 969 1,018 326 246 Criticized nonaccrual (c) $ 126,732 $ 118,835 2022 2022 2021 2022 2021 2022 $ 47,593 1,992 4.19 % 195 $ 0.41 % $ $ 79,139 $ 73,801 1,671 2.26 % 91 0.12 % 51 $ 0.06 % % of criticized nonaccrual loans to total retained loans secured by real estate $ Criticized nonaccrual 1,916 2.42 % % of criticized to total retained loans secured by real estate 2021 2022 Criticized Retained loans secured by real estate (in millions, except ratios) December 31, Total retained loans secured by real estate Other Commercial Multifamily The following table presents additional information on retained loans secured by real estate within the Wholesale portfolio, which consists of loans secured wholly or substantially by a lien or liens on real property at origination. Multifamily lending includes financing for acquisition, leasing and construction of apartment buildings. Other commercial lending largely includes financing for acquisition, leasing and construction, largely for office, retail and industrial real estate. Included in secured by real estate loans is $6.4 billion and $5.7 billion as of December 31, 2022 and 2021, respectively, of construction and development loans made to finance land development and on-site construction of commercial, industrial, residential, or farm buildings. $ 45,034 2,300 5.11 % 235 0.52 % $ 126,732 3,908 2021 $ 118,835 3.08 % Total retained loans Other 2022 2021 2022 2021 2022 Secured by real estate Commercial and industrial Total non-U.S. 2021 Total U.S. (in millions) December 31, The following table provides information on the geographic distribution and delinquency for retained wholesale loans. Geographic distribution and delinquency 0.27 % 0.19 % 326 246 $ $ 3,971 3.34 % Loans by geographic distribution (a) 3,192 2021 2022 Allowance for credit losses and related information Notes to consolidated financial statements 243 JPMorgan Chase & Co./2022 Form 10-K 4,902 (1,642) 954 The asset-specific component of the allowance for loans that have been or are expected to be modified in TDRS incorporates the effect of the modification on the loan's expected cash flows (including forgone interest, principal forgiveness, as well as other concessions), and also the potential for redefault. For residential real estate loans modified in or expected to be modified in TDRs, the Firm develops product-specific probability of default estimates, which are applied at a loan level to compute expected losses. In developing these probabilities of default, the Firm considers the relationship between the credit quality characteristics of the underlying loans and certain assumptions about housing prices and unemployment, based upon industry-wide data. The Firm also considers its own historical loss experience to-date based on actual redefaulted modified loans. For credit card loans modified in or expected to be modified in TDRs, expected losses incorporate projected delinquencies and charge-offs based on the Firm's historical experience by type of modification program. For wholesale loans modified or expected to be modified in TDRs, expected losses incorporate management's expectation of the borrower's ability to repay under the modified terms. recognized (for recoveries of prior charge-offs associated with improvements in the fair value of collateral). The Firm generally measures the asset-specific allowance as the difference between the amortized cost of the loan and the present value of the cash flows expected to be collected, discounted at the loan's original effective interest rate. Subsequent changes in impairment are generally recognized as an adjustment to the allowance for loan losses. For collateral-dependent loans, the fair value of collateral less estimated costs to sell is used to determine the charge-off amount for declines in value (to reduce the amortized cost of the loan to the fair value of collateral) or the amount of negative allowance that should be To determine the asset-specific component of the allowance, collateral-dependent loans (including those loans for which foreclosure is probable) and larger, nonaccrual risk-rated loans in the wholesale portfolio segment are generally evaluated individually, while smaller loans (both scored and risk-rated) are aggregated for evaluation using factors relevant for the respective class of assets. Asset-specific component The quantitative calculation is adjusted to take into consideration model imprecision, emerging risk assessments, trends and other subjective factors that are not yet reflected in the calculation. These adjustments are accomplished in part by analyzing the historical loss experience, including during stressed periods, for each major product or model. Management applies judgment in making this adjustment, including taking into account uncertainties associated with the economic and political conditions, quality of underwriting standards, borrower behavior, credit concentrations or deterioration within an industry, product or portfolio, as well as other relevant internal and external factors affecting the credit quality of the portfolio. In certain instances, the interrelationships between these factors create further uncertainties. The application of different inputs into the quantitative calculation, and the assumptions used by management to adjust the quantitative calculation, are subject to significant management judgment, and emphasizing one input or assumption over another, or considering other inputs or assumptions, could affect the estimate of the allowance for loan losses and the allowance for lending-related commitments. macroeconomic scenarios over an eight-quarter forecast period, followed by a single year straight-line interpolation to revert to long run historical information for periods beyond the eight-quarter forecast period. The five macroeconomic scenarios consist of a central, relative adverse, extreme adverse, relative upside and extreme upside scenario, and are updated by the Firm's central forecasting team. The scenarios take into consideration the Firm's macroeconomic outlook, internal perspectives from subject matter experts across the Firm, and market consensus and involve a governed process that incorporates feedback from senior management across LOBS, Corporate Finance and Risk Management. a weighted average of five internally developed JPMorgan Chase & Co./2022 Form 10-K 242 The portfolio-based component begins with a quantitative calculation that considers the likelihood of the borrower changing delinquency status or moving from one risk rating to another. The quantitative calculation covers expected credit losses over an instrument's expected life and is estimated by applying credit loss factors to the Firm's estimated exposure at default. The credit loss factors incorporate the probability of borrower default as well as loss severity in the event of default. They are derived using Portfolio-based component If an exposure does not share risk characteristics with other exposures, the Firm generally estimates expected credit losses on an individual basis, considering expected repayment and conditions impacting that individual exposure ("asset-specific component"). The asset-specific component covers modified PCD loans, loans modified or reasonably expected to be modified in a TDR, collateral- dependent loans, as well as, risk-rated loans that have been placed on nonaccrual status. The majority of the Firm's credit exposures share risk characteristics with other similar exposures, and as a result are collectively assessed for impairment (“portfolio-based component"). The portfolio-based component covers consumer loans, performing risk-rated loans and certain lending-related commitments. Relevant risk characteristics for the wholesale portfolio include risk rating, delinquency status, tenor, level and type of collateral, LOB, geography, industry, credit enhancement, product type, facility purpose, and payment terms. Relevant risk characteristics for the consumer portfolio include product type, delinquency status, current FICO scores, geographic distribution, and, for collateralized loans, current LTV ratios. The table below summarizes information about the allowances for credit losses, and includes a breakdown of loans and lending-related commitments by impairment methodology. Refer to Note 10 for further information on the allowance for credit losses on investment securities. (Table continued on next page) Year ended December 31, (in millions) Gross charge-offs ΝΑ ΝΑ ΝΑ ΝΑ Cumulative effect of a change in accounting principle (a) 16,386 $ 4,371 $ • 10,250 1,765 $ Total Wholesale 2022 Credit card credit card Consumer, excluding Beginning balance at January 1, Allowance for loan losses $ Other • Collective and Individual Assessments 1,345 $ 286 $ 473 212 487 $ 604 $ 365 686 $ 332 1,018 $ 326 $ 72 $ 254 172 $ 74 246 $ $ Total nonaccrual loans (b) Without an allowance (a) $ With an allowance Nonaccrual loans 2021 2022 Total retained loans 2021 618 1,144 910 969 $ 699 $ The estimate of expected credit losses includes expected recoveries of amounts previously charged off or expected to be charged off, even if such recoveries result in a negative allowance. versus other account activity. This allocation is made using an approach that incorporates the payment application requirements of the Credit Card Accountability Responsibility and Disclosure Act of 2009, generally paying down the highest interest rate balances first. The expected life of each instrument is determined by considering its contractual term, expected prepayments, cancellation features, and certain extension and call options. The expected life of funded credit card loans is generally estimated by considering expected future payments on the credit card account, and determining how much of those amounts should be allocated to repayments of the funded loan balance (as of the balance sheet date) The allowance for loan losses and allowance for lending- related commitments represents expected credit losses over the remaining expected life of retained loans and lending-related commitments that are not unconditionally cancellable. The Firm does not record an allowance for future draws on unconditionally cancellable lending-related commitments (e.g., credit cards). Expected losses related to accrued interest on credit card loans are considered in the Firm's allowance for loan losses. However, the Firm does not record an allowance on other accrued interest receivables, due to its policy to write these receivables off no later than 90 days past due by reversing interest income. Methodology for allowances for loan losses and lending- related commitments Determining the appropriateness of the allowance for credit losses is complex and requires significant judgment by management about the effect of matters that are inherently uncertain. At least quarterly, the allowance for credit losses is reviewed by the CRO, the CFO and the Controller of the Firm. Subsequent evaluations of credit exposures, considering the macroeconomic conditions, forecasts and other factors then prevailing, may result in significant changes in the allowance for credit losses in future periods. The Firm's policies used to determine its allowance for loan losses and its allowance for lending-related commitments are described in the following paragraphs. Refer to Note 10 for a description of the policies used to determine the allowance for credit losses on investment securities. The income statement effect of all changes in the allowance for credit losses is recognized in the provision for credit losses. the allowance for credit losses on investment securities, which is reflected in investment securities on the Consolidated balance sheets. the allowance for loan losses, which covers the Firm's retained loan portfolios (scored and risk-rated) and is presented separately on the Consolidated balance sheets, ⚫ the allowance for lending-related commitments, which is presented on the Consolidated balance sheets in accounts payable and other liabilities, and • When calculating the allowance for loan losses and the allowance for lending-related commitments, the Firm assesses whether exposures share similar risk characteristics. If similar risk characteristics exist, the Firm estimates expected credit losses collectively, considering the risk associated with a particular pool and the probability that the exposures within the pool will deteriorate or default. The assessment of risk characteristics is subject to significant management judgment. Emphasizing one characteristic over another or considering additional characteristics could affect the allowance. The Firm's allowance for credit losses represents management's estimate of expected credit losses over the remaining expected life of the Firm's financial assets measured at amortized cost and certain off-balance sheet lending-related commitments. The allowance for credit losses comprises: Notes to consolidated financial statements 241 JPMorgan Chase & Co./2022 Form 10-K The carrying value of TDRS was $936 million and $607 million as of December 31, 2022 and 2021, respectively. Certain loan modifications are considered to be TDRs as they provide various concessions to borrowers who are experiencing financial difficulty. Loans with short-term or other insignificant modifications that are not considered concessions are not TDRS nor are loans for which the Firm has elected to suspend TDR accounting guidance under the option provided by the CARES Act. New TDRs during the years ended December 31, 2022, 2021 and 2020 were $801 million, $881 million and $734 million, respectively. New TDRS during the years ended December 31, 2022, 2021 and 2020 reflected the extension of maturity dates, covenant waivers, receipt of assets in partial satisfaction of the loan and deferral of principal and interest payments, predominantly in the Commercial and Industrial and Other loan classes. The impact of these modifications resulting in new TDRS was not material to the Firm for the years ended December 31, 2022, 2021 and 2020. Loan modifications (a) When the discounted cash flows or collateral value equals or exceeds the amortized cost of the loan, the loan does not require an allowance. This typically occurs when the loans have been partially charged off and/or there have been interest payments received and applied to the loan balance. (b) Interest income on nonaccrual loans recognized on a cash basis were not material for the years ended December 31, 2022 and 2021. 2,054 1,963 $ 759 $ Note 13 - Allowance for credit losses $ 100 4,172 • • • The Firm's other business segments are also involved with VIES (both third-party and Firm-sponsored), but to a lesser extent, as follows: pages 250-251 page 250 pages 248-250 pages 248-250 pages 247-248 2022 Form 10-K page references Financing of municipal bond investments Assisting clients in accessing the financial markets in a cost-efficient manner and structuring transactions to meet investor needs Securitization of both originated and purchased residential and commercial mortgages, and other consumer loans Securitization of originated credit card receivables Servicing and securitization of both originated and purchased residential mortgages Activity Municipal bond vehicles Multi-seller conduits Mortgage and other securitization trusts Mortgage securitization trusts CIB CCB Credit card securitization trusts Line of Business Transaction Type Refer to Note 1 on page 164 for a further description of JPMorgan Chase's accounting policies regarding consolidation of VIES. The following table summarizes the most significant types of Firm-sponsored VIES by business segment. The Firm considers a "Firm-sponsored" VIE to include any entity where: (1) JPMorgan Chase is the primary beneficiary of the structure; (2) the VIE is used by JPMorgan Chase to securitize Firm assets; (3) the VIE issues financial instruments with the JPMorgan Chase name; or (4) the entity is a JPMorgan Chase-administered asset-backed commercial paper conduit. Asset & Wealth Management: AWM sponsors and manages certain funds that are deemed VIES. As asset manager of the funds, AWM earns a fee based on assets managed; the fee varies with each fund's investment objective and is competitively priced. For fund entities that qualify as VIES, AWM's interests are, in certain cases, considered to be significant variable interests that result in consolidation of the financial results of these entities. Commercial Banking: CB provides financing and lending-related services to a wide spectrum of clients, including certain third-party-sponsored entities that may meet the definition of a VIE. CB does not control the activities of these entities and does not consolidate these entities. CB's maximum loss exposure, regardless of whether the entity is a VIE, is generally limited to loans and lending-related commitments which are reported and disclosed in the same manner as any other third- party transaction. Corporate: Corporate is involved with entities that may meet the definition of VIES; however these entities are generally subject to specialized investment company accounting, which does not require the consolidation of investments, including VIES. In addition, Treasury and CIO invest in securities generally issued by third parties which may meet the definition of VIES (e.g., issuers of asset-backed securities). In general, the Firm does not have the power to direct the significant activities of these entities and therefore does not consolidate these entities. Refer to Note 10 for further information on the Firm's investment securities portfolio. In addition, CIB also invests in and provides financing and other services to VIES sponsored by third parties. Refer to pages 251-252 of this Note for more information on consolidated VIE assets and liabilities as well as the VIES sponsored by third parties. Chase Total interests held by JPMorgan Other Investment financial securities assets Trading assets securitization VIES with continuing involvement VIES VIES Assets held in nonconsolidated Assets Total assets held in held by consolidated securitization securitization JPMorgan Chase interest in securitized assets in (c)(d)(e) nonconsolidated VIES Principal amount outstanding Securitization-related (a) Note 14 - Variable interest entities December 31, 2022 (in millions) Firm-sponsored mortgage and other securitization trusts The Firm securitizes (or has securitized) originated and purchased residential mortgages, commercial mortgages and other consumer loans primarily in its CCB and CIB businesses. Depending on the particular transaction, as well as the respective business involved, the Firm may act as the servicer of the loans and/or retain certain beneficial interests in the securitization trusts. receivables owned by those trusts of approximately 62% and 57% for the years ended December 31, 2022 and 2021, respectively. The Firm did not retain any senior securities and retained $1.5 billion of subordinated securities in certain of its credit card securitization trusts at both December 31, 2022 and 2021. The Firm's undivided interests in the credit card trusts and securities retained are eliminated in consolidation. Notes to consolidated financial statements 247 The agreements with the credit card securitization trusts require the Firm to maintain a minimum undivided interest in the credit card trusts (generally 5%). As of December 31, 2022 and 2021, the Firm held undivided interests in Firm-sponsored credit card securitization trusts of $6.1 billion and $7.1 billion, respectively. The Firm maintained an average undivided interest in principal The underlying securitized credit card receivables and other assets of the securitization trusts are available only for payment of the beneficial interests issued by the securitization trusts; they are not available to pay the Firm's other obligations or the claims of the Firm's creditors. trusts, as indicated above, obligates the Firm to absorb losses and gives the Firm the right to receive certain benefits from these VIES that could potentially be significant. JPMorgan Chase & Co./2022 Form 10-K The Firm consolidates the assets and liabilities of its sponsored credit card trusts as it is considered to be the primary beneficiary of these securitization trusts based on the Firm's ability to direct the activities of these VIES through its servicing responsibilities and other duties, including making decisions as to the receivables that are transferred into those trusts and as to any related modifications and workouts. Additionally, the nature and extent of the Firm's other continuing involvement with the CCB's Card Services business may securitize originated credit card loans, primarily through the Chase Issuance Trust (the “Trust”). The Firm's continuing involvement in credit card securitizations includes servicing the receivables, retaining an undivided seller's interest in the receivables, retaining certain senior and subordinated securities and maintaining escrow accounts. Credit card securitizations Significant Firm-sponsored variable interest entities The following tables present the total unpaid principal amount of assets held in Firm-sponsored private-label securitization entities, including those in which the Firm has continuing involvement, and those that are consolidated by the Firm. Continuing involvement includes servicing the loans, holding senior interests or subordinated interests (including amounts required to be held pursuant to credit risk retention rules), recourse or guarantee arrangements, and derivative contracts. In certain instances, the Firm's only continuing involvement is servicing the loans. The Firm's maximum loss exposure from retained and purchased interests is the carrying value of these interests. Residential mortgage: JPMorgan Chase & Co./2022 Form 10-K Refer to Critical Accounting Estimates Used by the Firm on pages 149-152 for further information on the allowance for credit losses and related management judgments. Refer to Consumer Credit Portfolio on pages 110-115, Wholesale Credit Portfolio on pages 116-126 for additional information on the consumer and wholesale credit portfolios. Discussion of changes in the allowance Notes to consolidated financial statements 245 JPMorgan Chase & Co./2022 Form 10-K 462,353 $ 424,570 $ $ 461,776 423,993 37,783 37,783 483,923 $ $ $ 454,335 $ 29,588 $ 483,159 453,571 29,588 577 $ 577 $ The allowance for credit losses as of December 31, 2022 was $22.2 billion, reflecting a net addition of $3.5 billion from December 31, 2021, consisting of: • $2.3 billion in wholesale, driven by deterioration in the Firm's macroeconomic outlook and loan growth, predominantly in CB and CIB, and • $1.2 billion in consumer, predominantly driven by Card Services, reflecting higher outstanding balances and deterioration in the Firm's macroeconomic outlook, partially offset by a reduction in the allowance related to a decrease in uncertainty associated with borrower behavior as the effects of the pandemic gradually recede. Deterioration in the Firm's macroeconomic outlook included both updates to the central scenario in the fourth quarter of 2022, which now reflects a mild recession, as well as the impact of the increased weight placed on the adverse scenarios beginning in the first quarter of 2022 due to the effects associated with higher inflation, changes in monetary policy, and geopolitical risks, including the war in Ukraine. Subsequent changes to this forecast and related estimates will be reflected in the provision for credit losses in future periods. (a) Reflects quarterly average of forecasted U.S. unemployment rate. (b) The year over year growth in U.S. real GDP in the forecast horizon of the central scenario is calculated as the percentage change in U.S. real GDP levels from the prior year. 2.1 % 2.8 % 3.1 % YoY growth in U.S. real GDP (b) 3.9 % 4.0 % 4.2 % 2Q23 4Q22 2022 246 Assumptions at December 31, 2021 0.4 % 5.0 % 4.3 % 3.8 % 1.5 % 2Q24 4Q23 2Q23 Assumptions at December 31, 2022 U.S. unemployment rate (a) U.S. unemployment rate (a) YoY growth in U.S. real GDP(b) The Firm's central case assumptions reflected U.S. unemployment rates and U.S. real GDP as follows: The Firm's allowance for credit losses is estimated using a weighted average of five internally developed macroeconomic scenarios. The adverse scenarios incorporate more punitive macroeconomic factors than the central case assumptions provided in the table below, resulting in a weighted average U.S. unemployment rate peaking at 5.6% in the second quarter of 2024, and a 1.2% lower U.S. real GDP exiting the second quarter of 2024. - % Prime/Alt-A and option ARMS $ 55,362 $ In addition, CIB engages in underwriting and trading activities involving securities issued by Firm-sponsored securitization trusts. As a result, CIB at times retains senior and/or subordinated interests (including residual interests and amounts required to be held pursuant to credit risk retention rules) in residential mortgage securitizations at the time of securitization, and/or reacquires positions in the secondary market in the normal course of business. In certain instances, as a result of the positions retained or reacquired by CIB or held by Treasury and CIO or CCB, when considered together with the servicing arrangements entered into by CCB, the Firm is deemed to be the primary beneficiary of certain securitization trusts. The Firm does not consolidate residential mortgage securitizations (Firm-sponsored or third-party-sponsored) when it is not the servicer (and therefore does not have the power to direct the most significant activities of the trust) or does not hold a beneficial interest in the trust that could potentially be significant to the trust. Commercial mortgages and other consumer securitizations CIB originates and securitizes commercial mortgage loans, and engages in underwriting and trading activities involving the securities issued by securitization trusts. CIB may retain unsold senior and/or subordinated interests (including amounts required to be held pursuant to credit risk retention rules) in commercial mortgage securitizations at the time of securitization but, generally, the Firm does not service commercial loan securitizations. Treasury and CIO may choose to invest in these securitizations as well. For commercial mortgage securitizations the power to direct the significant activities of the VIE generally is held by the servicer or investors in a specified class of securities ("controlling class"). The Firm generally does not retain an interest in the controlling class in its sponsored commercial mortgage securitization transactions. Re-securitizations The Firm engages in certain re-securitization transactions in which debt securities are transferred to a VIE in exchange for new beneficial interests. These transfers occur in connection with both U.S. GSES and government agency sponsored VIES, which are backed by residential mortgages. The Firm's consolidation analysis is largely dependent on the Firm's role and interest in the re-securitization trusts. The following table presents the principal amount of securities transferred to re-securitization VIES. Year ended December 31, (in millions) Transfers of securities to VIES U.S. GSES and government agencies 2022 2021 2020 $ 16,128 $ 53,923 $ 46,123 Most re-securitizations with which the Firm is involved are client-driven transactions in which a specific client or group of clients is seeking a specific return or risk profile. For these transactions, the Firm has concluded that the decision-making power of the entity is shared between the Firm and its clients, considering the joint effort and decisions in establishing the re-securitization trust and its assets, as well as the significant economic interest the client holds in the re-securitization trust; therefore the Firm does not consolidate the re-securitization VIE. The Firm did not transfer any private label securities to re- securitization VIES during 2022, 2021 and 2020, and retained interests in any such Firm-sponsored VIES as of December 31, 2022 and 2021 were not material. Additionally, the Firm may invest in beneficial interests of third-party-sponsored re-securitizations and generally purchases these interests in the secondary market. In these circumstances, the Firm does not have the unilateral ability to direct the most significant activities of the re- securitization trust, either because it was not involved in the initial design of the trust, or the Firm was involved with an independent third-party sponsor and demonstrated shared power over the creation of the trust; therefore, the Firm does not consolidate the re-securitization VIE. JPMorgan Chase & Co./2022 Form 10-K 249 Notes to consolidated financial statements The following table presents information on the Firm's interests in nonconsolidated re-securitization VIES. Nonconsolidated re-securitization VIES 2022 December 31, (in millions) U.S. GSES and government agencies Interest in VIES $ The Firm securitizes residential mortgage loans originated by CCB, as well as residential mortgage loans purchased from third parties by either CCB or CIB. CCB generally retains servicing for all residential mortgage loans it originated or purchased, and for certain mortgage loans purchased by CIB. For securitizations of loans serviced by CCB, the Firm has the power to direct the significant activities of the VIE because it is responsible for decisions related to loan modifications and workouts. CCB may also retain an interest upon securitization. Residential mortgage JPMorgan Chase & Co./2022 Form 10-K 248 42,522 13,123 $ 10,115 974 $ 2 684 $ 95 $ 1,753 2 93,698 671 Total 2,580 $ $ 216,745 $ 146,335 $ 1,647 $ 3,274 3,958 $ 506 4,451 601 $ 6,206 (a) Excludes U.S. GSES and government agency securitizations and re-securitizations, which are not Firm-sponsored. (b) Consists of securities backed by commercial real estate loans and non-mortgage-related consumer receivables. (c) Excludes the following: retained servicing; securities retained from loan sales and securitization activity related to U.S. GSES and government agencies; interest rate and foreign exchange derivatives primarily used to manage interest rate and foreign exchange risks of securitization entities; senior securities of $134 million and $145 million at December 31, 2022 and 2021, respectively, and subordinated securities which were not material at both December 31, 2022 and 2021, which the Firm purchased in connection with CIB's secondary market-making activities. (d) Includes interests held in re-securitization transactions. (e) As of December 31, 2022 and 2021, 84% and 79%, respectively, of the Firm's retained securitization interests, which are predominantly carried at fair value and include amounts required to be held pursuant to credit risk retention rules, were risk-rated "A" or better, on an S&P-equivalent basis. The retained interests in prime residential mortgages consisted of $2.6 billion and $1.6 billion of investment-grade retained interests at December 31, 2022 and 2021, respectively, and $131 million of noninvestment-grade retained interests at December 31, 2021; noninvestment-grade retained interests were not material at December 31, 2022. The retained interests in commercial and other securitization trusts consisted of $5.8 billion and $3.5 billion of investment-grade retained interests, and $1.1 billion and $929 million of noninvestment-grade retained interests at December 31, 2022 and 2021, respectively. (f) Prior-period amount has been revised to conform with the current presentation. 969 $ 2021 1,947 As of December 31, 2022 and 2021, the Firm did not consolidate any U.S. GSE and government agency re- securitization VIES or any Firm-sponsored private-label re- securitization VIES. 670 $ 7,291 $ 1,642 $ $ 6,931 670 5,373 888 10 - - 10 9,603 2,662 1,918 $ 744 $ $ 37,058 1,743 127,037 165,838 754 $ $ 229,986 $ Total 164,915 Commercial and other (b) 9,709 Subprime 754 $ $ $ December 31, 2021 Securitization-related (a) Multi-seller conduits Multi-seller conduit entities are separate bankruptcy remote entities that provide secured financing, collateralized by pools of receivables and other financial assets, to customers of the Firm. The conduits fund their financing facilities through the issuance of highly rated commercial paper. The primary source of repayment of the commercial paper is the cash flows from the pools of assets. In most instances, the assets are structured with deal- specific credit enhancements provided to the conduits by the customers (i.e., sellers) or other third parties. Deal- specific credit enhancements are generally structured to cover a multiple of historical losses expected on the pool of assets, and are typically in the form of overcollateralization provided by the seller. The deal-specific credit enhancements mitigate the Firm's potential losses on its agreements with the conduits. To ensure timely repayment of the commercial paper, and to provide the conduits with funding to provide financing to customers in the event that the conduits do not obtain funding in the commercial paper market, each asset pool financed by the conduits has a minimum 100% deal- specific liquidity facility associated with it provided by JPMorgan Chase Bank, N.A. JPMorgan Chase Bank, N.A. also provides the multi-seller conduit vehicles with uncommitted program-wide liquidity facilities and program-wide credit enhancement in the form of standby letters of credit. The amount of program-wide credit enhancement required is based upon commercial paper issuance and approximates 10% of the outstanding balance of commercial paper. The Firm consolidates its Firm-administered multi-seller conduits, as the Firm has both the power to direct the significant activities of the conduits and a potentially significant economic interest in the conduits. As administrative agent and in its role in structuring transactions, the Firm makes decisions regarding asset types and credit quality, and manages the commercial paper funding needs of the conduits. The Firm's interests that could potentially be significant to the VIEs include the fees received as administrative agent and liquidity and program-wide credit enhancement provider, as well as the potential exposure created by the liquidity and credit enhancement facilities provided to the conduits. 250 In the normal course of business, JPMorgan Chase makes markets in and invests in commercial paper issued by the Firm-administered multi-seller conduits. The Firm held $13.8 billion and $13.7 billion of the commercial paper issued by the Firm-administered multi-seller conduits at December 31, 2022 and 2021, respectively, which have been eliminated in consolidation. The Firm's investments reflect the Firm's funding needs and capacity and were not driven by market illiquidity. Other than the amounts required to be held pursuant to credit risk retention rules, the Firm is not obligated under any agreement to purchase the commercial paper issued by the Firm-administered multi-seller conduits. Deal-specific liquidity facilities, program-wide liquidity and credit enhancement provided by the Firm have been eliminated in consolidation. The Firm or the Firm- administered multi-seller conduits provide lending-related commitments to certain clients of the Firm-administered multi-seller conduits. The unfunded commitments were $10.6 billion and $13.4 billion at December 31, 2022 and 2021, respectively, and are reported as off-balance sheet lending-related commitments in other unfunded commitments to extend credit. Refer to Note 28 for more information on off-balance sheet lending-related commitments. Municipal bond vehicles Municipal bond vehicles or tender option bond ("TOB") trusts allow institutions to finance their municipal bond investments at short-term rates. In a typical TOB transaction, the trust purchases highly rated municipal bond(s) of a single issuer and funds the purchase by issuing two types of securities: (1) puttable floating-rate certificates ("floaters") and (2) inverse floating-rate residual interests (“residuals”). The floaters are typically purchased by money market funds or other short-term investors and may be tendered, with requisite notice, to the TOB trust. The residuals are retained by the investor seeking to finance its municipal bond investment. TOB transactions where the residual is held by a third-party investor are typically known as customer TOB trusts, and non-customer TOB trusts are transactions where the Residual is retained by the Firm. Customer TOB trusts are sponsored by a third party. The Firm serves as sponsor for all non-customer TOB transactions. The Firm may provide various services to a TOB trust, including remarketing agent, liquidity or tender option provider, and/or sponsor. J.P. Morgan Securities LLC may serve as a remarketing agent on the floaters for TOB trusts. The remarketing agent is responsible for establishing the periodic variable rate on the floaters, conducting the initial placement and remarketing tendered floaters. The remarketing agent may, but is not obligated to, make markets in floaters. Floaters held by the Firm were not material during 2022 and 2021. JPMorgan Chase Bank, N.A. or J.P. Morgan Securities LLC often serves as the sole liquidity or tender option provider for the TOB trusts. The liquidity provider's obligation to perform is conditional and is limited by certain events JPMorgan Chase & Co./2022 Form 10-K Commercial and other (b) $ Prime/Alt-A and option ARMS Subprime (in millions) Residential mortgage: Other Investment financial securities assets Trading assets securitization VIES with continuing involvement Total interests nonconsolidated Assets held in nonconsolidated VIES JPMorgan Chase interest in securitized assets in (c)(d)(e) VIES VIES Assets Total assets held in held by consolidated securitization securitization Principal amount outstanding held by JPMorgan Chase $ 55,085 $ 10,966 150,694 $ $ 187 $ 2,261 $ 2,148 $ $ 113 $ (1) (1) 1 1 1,121 1,079 42 (149) (74) (75) 98 (35) 133 ΝΑ ΝΑ $ 2,222 $ 2,409 $ 30,815 $ 9,114 $ 17,800 $ 3,823 18,689 $ $ 6,519 $ ΝΑ 10,250 1,878 $ 78 $ ΝΑ ΝΑ ΝΑ 42 $ ΝΑ ΝΑ ΝΑ $ (665) ΝΑ $ 4,431 10,886 974 (9,071) (2,375) (4,838) (1,858) 5,259 799 4,286 174 2,865 142 2,712 11 (1,577) (155) (791) (631) (1,699) (141) (939) 764 (619) 6,836 16,291 (2) (4) (6) 1,179 12 2 $ - $ 2,409 $ $ 2,222 $ $ 187 $ 28,328 $ 6,892 1,191 $ $ 3,636 $ 16,386 $ $ 10,250 $ 1,765 $ 1 1 17,800 $ 4,371 $ $ 167 $ - $ - $ 167 $ 5,144 188 209 $ 76 $ $ - $ 133 4,956 617 $ 38 $ $ 33 4,472 $ 960,506 $ 514,947 143,432 $ $ 71 $ 5,089 302,127 - $ 114 $ 764 $ 313 $ 2,409 $ 2,222 2 - $ $ 187 . $ $ 2,148 13 $ - $ 2, 113 $ 2,295 187 2,094 1,981 113 114 $ 2,261 $ 1,010,206 $ 2,108 511,341 16,386 $ $ 4,371 $ 10,250 $ 1,765 $ 27,020 6,210 17,167 3,643 3,636 16,475 2,430 1,308 $ 682 $ 633 $ 938,877 263 $ (7) (89) $ 9,937 $ 4,108 $ 3,606 21,629 285,479 17,800 142,057 $ 1,375 $ $ 17,161 $ 993,045 $ 2,255 558,099 560,354 $ 16,648 154,296 $ 295,556 $ 153,309 6,892 281,637 $ 28,328 $ 13,919 $ 987 $ 1.8 (b) Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments. (c) Represents changes in prepayments other than those attributable to changes in market interest rates. (d) Represents amounts the Firm pays as the servicer (e.g., scheduled principal and interest, taxes and insurance), which will generally be reimbursed within a short period of time after the advance from future cash flows from the trust or the underlying loans. The Firm's credit risk associated with these servicer advances is minimal because reimbursement of the advances is typically senior to all cash payments to investors. In addition, the Firm maintains the right to stop payment to investors if the collateral is insufficient to cover the advance. However, certain of these servicer advances may not be recoverable if they were not made in accordance with applicable rules and agreements. JPMorgan Chase & Co./2022 Form 10-K Notes to consolidated financial statements Net mortgage servicing revenue: The following table presents the components of mortgage fees and related income (including the impact of MSR risk management activities) for the years ended December 31, 2022, 2021 and 2020. Year ended December 31, (in millions) 2022 Operating revenue: CCB mortgage fees and related income Production revenue 257 1.6 $ 1,325 Total changes in valuation due to inputs and assumptions 2,039 98 2021 28 Fair value at December 31, $ 7,973 448 $ Change in unrealized gains/(losses) included in income related to MSRs held at December 31, Contractual service fees, late fees and other ancillary fees included in income Third-party mortgage loans serviced at December 31, (in billions) Servicer advances, net of an allowance for uncollectible amounts, at December 31, (in billions)(d) (a) Includes excess MSRS transferred to agency-sponsored trusts in exchange for stripped mortgage backed securities ("SMBS") for the years ended December 31, 2022 and 2020. In each transaction, a portion of the SMBS was acquired by third parties at the transaction date; the Firm acquired the remaining balance of those SMBS as trading securities. 2,039 $ 1,535 584 0.8 98 $ (1,540) 3,276 (1,540) 1,298 520 5,494 $ $ 497 28 2020 Change in derivative fair value and other (1,946) (623) 1,522 Total risk management 93 (525) (18) Total net mortgage servicing revenue 739 (56) 450 2,159 (306) Total CCB mortgage fees and related income 1,236 (306) 17 value due to other inputs and assumptions in model(b) Other changes in MSR asset fair $ 2,629 Loan servicing revenue 1,582 1,257 1,367 Changes in MSR asset fair value due to collection/realization of expected cash flows $ 2,215 (936) 646 (788) 469 (899) 468 Risk management: Changes in MSR asset fair value due to market interest rates and other(a) 2,022 404 (1,568) Total operating revenue 17 Notes to consolidated financial statements (117) The Firm's goodwill was not impaired at December 31, 2022, 2021 and 2020. The goodwill impairment test is generally performed by comparing the current fair value of each reporting unit with its carrying value. If the fair value is in excess of the carrying value, then the reporting unit's goodwill is considered not to be impaired. If the fair value is less than the carrying value, then an impairment charge is recognized for the amount by which the reporting unit's carrying value exceeds its fair value, up to the amount of goodwill allocated to that reporting unit. The Firm uses the reporting units' allocated capital plus goodwill and other intangible assets as a proxy for the carrying values of equity for the reporting units in the goodwill impairment testing. Reporting unit equity is determined on a similar basis as the allocation of capital to the LOBS which takes into consideration a variety of factors including capital levels of similarly rated peers and applicable regulatory capital requirements. Proposed LOB capital levels are incorporated into the Firm's annual budget process, which is reviewed by the Firm's Board of Directors and Operating Committee. Allocated capital is further reviewed at least annually and updated as needed. The primary method the Firm uses to estimate the fair value of its reporting units is the income approach. This approach projects cash flows for the forecast period and uses the perpetuity growth method to calculate terminal values. These cash flows and terminal values, which are based on the reporting units' annual budgets and forecasts are then discounted using an appropriate discount rate. The discount rate used for each reporting unit represents an estimate of the cost of equity for that reporting unit and is determined considering the Firm's overall estimated cost of equity (estimated using the Capital Asset Pricing Model), as adjusted for the risk characteristics specific to each reporting unit (for example, for higher levels of risk or uncertainty associated with the business or management's forecasts and assumptions). To assess the reasonableness of the discount rates used for each reporting unit, management compares the discount rate to the estimated cost of equity for publicly traded institutions with similar businesses and risk characteristics. In addition, the weighted average cost of equity (aggregating the various reporting units) is compared with the Firm's overall estimated cost of equity to ensure reasonableness. The valuations derived from the discounted cash flow analysis are then compared with market-based trading and transaction multiples for relevant competitors. Trading and transaction comparables are used as general indicators to assess the overall reasonableness of the estimated fair values, although precise conclusions generally cannot be drawn due to the differences that naturally exist between the Firm's businesses and competitor institutions. The Firm also takes into consideration a comparison between the aggregate fair values of the Firm's reporting units and JPMorgan Chase's market capitalization. In evaluating this comparison, the Firm considers several factors, including (i) a control premium that would exist in a market transaction, (ii) factors related to the level of execution risk that would exist at the Firmwide level that do not exist at the reporting unit level and (iii) short-term market volatility and other factors that do not directly affect the value of individual reporting units. JPMorgan Chase & Co./2022 Form 10-K 255 Unanticipated declines in business performance, increases in credit losses, increases in capital requirements, as well as deterioration in economic or market conditions, adverse regulatory or legislative changes or increases in the estimated market cost of equity, could cause the estimated fair values of the Firm's reporting units to decline in the future, which could result in a material impairment charge to earnings in a future period related to some portion of the associated goodwill. Mortgage servicing rights MSRS represent the fair value of expected future cash flows for performing servicing activities for others. The fair value considers estimated future servicing fees and ancillary revenue, offset by estimated costs to service the loans, and generally declines over time as net servicing cash flows are received, effectively amortizing the MSR asset against contractual servicing and ancillary fee income. MSRS are either purchased from third parties or recognized upon sale or securitization of mortgage loans if servicing is retained. As permitted by U.S. GAAP, the Firm has elected to account for its MSRS at fair value. The Firm treats its MSRs as a single class of servicing assets based on the availability of market inputs used to measure the fair value of its MSR asset and its treatment of MSRS as one aggregate pool for risk management purposes. The Firm estimates the fair value of MSRS using an option-adjusted spread (“OAS") model, which projects MSR cash flows over multiple interest rate scenarios in conjunction with the Firm's prepayment model, and then discounts these cash flows at risk-adjusted rates. The model considers portfolio characteristics, contractually specified servicing fees, prepayment assumptions, delinquency rates, costs to service, late charges and other ancillary revenue, and other economic factors. The Firm compares fair value estimates and assumptions to observable market data where available, and also considers recent market activity and actual portfolio experience. 256 JPMorgan Chase & Co./2022 Form 10-K The fair value of MSRs is sensitive to changes in interest rates, including their effect on prepayment speeds. MSRS typically decrease in value when interest rates decline because declining interest rates tend to increase prepayments and therefore reduce the expected life of the net servicing cash flows that comprise the MSR asset. Conversely, securities (e.g., mortgage-backed securities), and certain derivatives (e.g., those for which the Firm receives fixed-rate interest payments) increase in value when interest rates decline. JPMorgan Chase uses combinations of derivatives and securities to manage the risk of changes in the fair value of MSRs. The intent is to offset any interest-rate related changes in the fair value of MSRs with changes in the fair value of the related risk management instruments. The following table summarizes MSR activity for the years ended December 31, 2022, 2021 and 2020. 2022 Goodwill impairment testing 2021 (c) Prior-period amounts have been revised to conform with the current presentation. (a) For 2022, represents estimated goodwill associated with the acquisitions of Global Shares PLC in AWM, Frosch Travel Group, LLC and Figg, Inc. in CCB, and Renovite Technologies, Inc. and Volkswagen Payments S.A. in CIB. For 2021, represents goodwill associated with the acquisitions of Nutmeg in Corporate, OpenInvest and Campbell Global in AWM, and Frank and The Infatuation in CCB. For 2020, represents goodwill associated with the acquisitions of cxLoyalty in CCB and 55ip in AWM. Other (b) Balance at December 31, 3,079 2022 2021 $ 50,315 $ 49,248 2020 $ 47,823 (c) 1,426 (79) 1,073 1,412 (c) $ 51,662 (6) $ 50,315 13 $ 49,248 (b) Predominantly foreign currency adjustments. 2020 $ 5,494 $ 3,276 $ (936) (788) (899) 2,022 404 (1,568) Changes in valuation due to other inputs and assumptions: Projected cash flows (e.g., cost to service) Discount rates Prepayment model changes and other (c) 14 109 (54) - 199 3 (415) 1,016 2,908 1,376 (176) 4,699 As of or for the year ended December 31, (in millions, except where otherwise noted) Fair value at beginning of period MSR activity: Originations of MSRs Purchase of MSRS Disposition of MSRs (a) Net additions/(dispositions) Changes due to collection/realization of expected cash flows Total changes in valuation due to other inputs and assumptions Changes in valuation due to inputs and assumptions: 798 1,659 944 1,400 1,363 248 (822) (114) Changes due to market interest rates and other (b) All other Supplemental cash flow information 11 At December 31, 2022, JPMorgan Chase and its subsidiaries were obligated under a number of noncancellable leases, predominantly operating leases for premises and equipment used primarily for business purposes. These leases generally have terms of 20 years or less, determined based on the contractual maturity of the lease, and include periods covered by options to extend or terminate the lease when the Firm is reasonably certain that it will exercise those options. All leases with lease terms greater than twelve months are reported as a lease liability with a corresponding right-of-use ("ROU") asset. None of these lease agreements impose restrictions on the Firm's ability to pay dividends, engage in debt or equity financing transactions or enter into further lease agreements. Certain of these leases contain escalation clauses that will increase rental payments based on maintenance, utility and tax increases, which are non-lease components. The Firm elected not to separate lease and non-lease components of a contract for its real estate leases. As such, real estate lease payments represent payments on both lease and non-lease components. Operating lease liabilities and ROU assets are recognized at the lease commencement date based on the present value of the future minimum lease payments over the lease term. The future lease payments are discounted at a rate that estimates the Firm's collateralized borrowing rate for financing instruments of a similar term and are included in accounts payable and other liabilities. The operating lease ROU asset, included in premises and equipment, also includes any lease prepayments made, plus initial direct costs incurred, less any lease incentives received. Rental expense associated with operating leases is recognized on a straight-line basis over the lease term, and generally included in occupancy expense in the Consolidated statements of income. The following tables provide information related to the Firm's operating leases: December 31, (in millions, except where otherwise noted) Right-of-use assets Lease liabilities Weighted average remaining lease term (in years) Weighted average discount rate Cash paid for amounts included in the measurement of lease liabilities - operating cash flows 2022 2021 $ 7,782 $ 7,888 8,183 8,328 8.4 3.55 % 8.5 3.40 % $ Firm as lessee 1,613 $ Note 18 - Leases 259 317 2026 178 30 208 2027 131 897 1,028 After 5 years 572 109 681 Total $ 78,122 $ 76,499 $ 154,621 Notes to consolidated financial statements 1,656 Supplemental non-cash information Right-of-use assets obtained in exchange for operating lease obligations Total future minimum lease payments Less: Imputed interest Total $ 1.572 1,433 1,273 1,034 887 3,382 9,581 (1,398) $ 8,183 In addition to the table above, as of December 31, 2022, the Firm had additional future operating lease commitments of $588 million that were signed but had not yet commenced. These operating leases will commence between 2023 and 2026 with lease terms up to 21 years. Business combinations (a) 260 After 2027 2027 2026 2025 $ 1,435 $ 1,167 Year ended December 31, (in millions) Rental expense 2022 2021 Gross rental expense 17 $ $ 2,079 $ (119) 1,960 $ 2,086 (129) 1,957 The following table presents future payments under operating leases as of December 31, 2022: Year ended December 31, (in millions) 2023 2024 Sublease rental income Net rental expense 14 300 1,693 (a) Includes the impact of operational risk and regulatory capital. (a) Represents both the impact of changes in estimated future prepayments due to changes in market interest rates, and the difference between actual and expected prepayments. (b) Represents the aggregate impact of changes in model inputs and assumptions such as projected cash flows (e.g., cost to service), discount rates and changes in prepayments other than those attributable to changes in market interest rates (e.g., changes in prepayments due to changes in home prices). 258 JPMorgan Chase & Co./2022 Form 10-K Note 16 - Premises and equipment Premises and equipment, including leasehold improvements, are carried at cost less accumulated depreciation and amortization. JPMorgan Chase computes depreciation using the straight-line method over the estimated useful life of an asset. For leasehold improvements, the Firm uses the straight-line method computed over the lesser of the remainder of the lease term, or estimated useful life of the improvements. JPMorgan Chase capitalizes certain costs associated with the acquisition or development of internal-use software. Once the software is ready for its intended use, these costs are amortized on a straight-line basis over the software's expected useful life. Impairment is assessed periodically when events or changes in circumstances indicate that the carrying value of an asset may not be fully recoverable. Note 17 Deposits At December 31, 2022 and 2021, noninterest-bearing and interest-bearing deposits were as follows. December 31, (in millions) U.S. offices Total deposits in U.S. offices Non-U.S. offices 2022 2021 Noninterest-bearing (included $26,363 and $8,115 at fair value)(a) $ 644,902 $ 711,525 (b) (433) Interest-bearing (included $586 and $629 at fair value)(a) (655) $ (341) 12 Mortgage fees and related income $ 1,250 $ 2,170 $ 3,091 Changes in fair value based on variations in assumptions generally cannot be easily extrapolated, because the relationship of the change in the assumptions to the change in fair value are often highly interrelated and may not be linear. In the following table, the effect that a change in a particular assumption may have on the fair value is calculated without changing any other assumption. In reality, changes in one factor may result in changes in another, which would either magnify or counteract the impact of the initial change. The table below outlines the key economic assumptions used to determine the fair value of the Firm's MSRs at December 31, 2022 and 2021, and outlines the sensitivities of those fair values to immediate adverse changes in those assumptions, as defined below. December 31, (in millions, except rates) Weighted-average prepayment speed assumption (constant prepayment rate) Impact on fair value of 10% adverse change Impact on fair value of 20% adverse change Weighted-average option adjusted spread (a) Impact on fair value of 100 basis points adverse change Impact on fair value of 200 basis points adverse change 6.12 % 2022 2021 $ (183) 9.90 % $ (210) (356) 5.77 % (404) 6.44 % $ (225) 1,276,346 1,359,932 (b) 1,921,248 $ 64,622 77,907 $142,529 $ 38,970 54,535 $ 93,505 (a) Represents all time deposits in non-U.S. offices as these deposits typically exceed the insured limit. At December 31, 2022, the remaining maturities of interest-bearing time deposits were as follows. December 31, 2022 (in millions) U.S. Non-U.S. Total 2023 $ 75,606 $ 75,088 $ 150,694 2024 1,335 358 2021 2022 Total Non-U.S. offices (a) 2,071,457 Noninterest-bearing (included $1,398 and $2,420 at fair value) (a) 27,005 26,229 Interest-bearing (included $273 and (a) $169 at fair value)" 391,926 364,617 Total deposits in non-U.S. offices 2025 418,931 Total deposits $2,340,179 $2,462,303 (a) Includes structured notes classified as deposits for which the fair value option has been elected. Refer to Note 3 for further discussion. (b) Prior-period amounts have been revised to conform with the current presentation. At December 31, 2022 and 2021, time deposits in denominations that met or exceeded the insured limit were as follows. December 31, (in millions) JPMorgan Chase & Co./2022 Form 10-K U.S. offices 390,846 Balance at beginning of period Changes during the period from: Total The following table presents changes in the carrying amount of goodwill. 283 987 1,361 179 85 264 118 118 $ 490 $ 35,524 $ 10,750 $ 245 $ 10,995 (a) Includes residential mortgage securitizations. (b) Primarily includes purchased supply chain finance receivables and purchased auto loan securitizations in CIB. (c) Includes assets classified as cash and other assets on the Consolidated balance sheets. (d) The assets of the consolidated VIES included in the program types above are used to settle the liabilities of those entities. The assets and liabilities include third-party assets and liabilities of consolidated VIES and exclude intercompany balances that eliminate in consolidation. (e) The interest-bearing beneficial interest liabilities issued by consolidated VIES are classified in the line item on the Consolidated balance sheets titled, "Beneficial interests issued by consolidated VIES". The holders of these beneficial interests generally do not have recourse to the general credit of JPMorgan Chase. Included in beneficial interests in VIE assets are long-term beneficial interests of $2.1 billion and $2.6 billion at December 31, 2022 and 2021, respectively. (f) Includes liabilities classified as accounts payable and other liabilities on the Consolidated balance sheets. 1,078 33,024 JPMorgan Chase & Co./2022 Form 10-K 2,010 $ (b) 71 11,210 19,955 $ 2,397 $ 6,198 1 $ 2,398 41 6,239 2 2,011 1,976 - 1,976 Mortgage securitization entities (a) 955 32 Other $ 102 $ 251 VIES sponsored by third parties (e) (d) Residential Commercial mortgage and other r(e) Residential mortgage (d) $ 10,218 $ 9,036 $ 23,876 $ 14,917 $ 7,103 $ Commercial and other 6,624 (e) Proceeds received from loan sales as financial Residential Commercial mortgage and other Notes to consolidated financial statements (d) Principal securitized The Firm enters into transactions with VIES structured by other parties. These include, for example, acting as a derivative counterparty, liquidity provider, investor, underwriter, placement agent, remarketing agent, trustee or custodian. These transactions are conducted at arm's- length, and individual credit decisions are based on the analysis of the specific VIE, taking into consideration the quality of the underlying assets. Where the Firm does not have the power to direct the activities of the VIE that most significantly impact the VIE's economic performance, or a variable interest that could potentially be significant, the Firm generally does not consolidate the VIE, but it records and reports these positions on its Consolidated balance sheets in the same manner it would record and report positions in respect of any other third-party transaction. Tax credit vehicles The Firm holds investments in unconsolidated tax credit vehicles, which are limited partnerships and similar entities that own and operate affordable housing, energy, and other projects. These entities are primarily considered VIES. A third party is typically the general partner or managing member and has control over the significant activities of the tax credit vehicles, and accordingly the Firm does not consolidate tax credit vehicles. The Firm generally invests in these partnerships as a limited partner and earns a return primarily through the receipt of tax credits allocated to the projects. The maximum loss exposure, represented by equity investments and funding commitments, was $30.2 billion and $26.8 billion, of which $10.6 billion and $9.4 billion was unfunded at December 31, 2022 and 2021, respectively. The Firm assesses each project and to reduce the risk of loss, may withhold varying amounts of its capital investment until the project qualifies for tax credits. Refer to Note 25 for further information on affordable housing tax credits and Note 28 for more information on off-balance sheet lending-related commitments. Customer municipal bond vehicles (TOB trusts) The Firm may provide various services to customer TOB trusts, including remarketing agent, liquidity or tender option provider. In certain customer TOB transactions, the Firm, as liquidity provider, has entered into a reimbursement agreement with the Residual holder. In those transactions, upon the termination of the vehicle, the Firm has recourse to the third-party Residual holders for any shortfall. The Firm does not have any intent to protect Residual holders from potential losses on any of the underlying municipal bonds. The Firm does not consolidate customer TOB trusts, since the Firm does not have the power to make decisions that significantly impact the economic performance of the municipal bond vehicle. The Firm's maximum exposure as a liquidity provider to customer TOB trusts at December 31, 2022 and 2021, was $5.8 billion and $6.8 billion, respectively. The fair value of assets held by such VIES at December 31, 2022 and 2021 was $8.2 billion and $10.5 billion respectively. Loan securitizations The Firm has securitized and sold a variety of loans, including residential mortgages, credit card receivables, commercial mortgages and other consumer loans. The purposes of these securitization transactions were to satisfy investor demand and to generate liquidity for the Firm. For loan securitizations in which the Firm is not required to consolidate the trust, the Firm records the transfer of the loan receivable to the trust as a sale when all of the following accounting criteria for a sale are met: (1) the transferred financial assets are legally isolated from the Firm's creditors; (2) the transferee or beneficial interest holder can pledge or exchange the transferred financial assets; and (3) the Firm does not maintain effective control over the transferred financial assets (e.g., the Firm cannot repurchase the transferred assets before their maturity and it does not have the ability to unilaterally cause the holder to return the transferred assets). For loan securitizations accounted for as a sale, the Firm recognizes a gain or loss based on the difference between the value of proceeds received (including cash, beneficial interests, or servicing assets received) and the carrying value of the assets sold. Gains and losses on securitizations are reported in noninterest revenue. 252 JPMorgan Chase & Co./2022 Form 10-K Securitization activity The following table provides information related to the Firm's securitization activities for the years ended December 31, 2022, 2021 and 2020, related to assets held in Firm-sponsored securitization entities that were not consolidated by the Firm, and where sale accounting was achieved at the time of the securitization. 2022 2021 2020 Year ended December 31, (in millions) All cash flows during the period: (a) $ 11,108 19,883 1 1,999 $ 9,236 $ 9,799 22,989 170 100 $ $ 9,699 22,819 Firm-administered multi-seller conduits $ Firm-sponsored credit card trusts VIE program type Total liabilities Other(f) (e) Beneficial interests in VIE assets" (d) assets" 2 $ Other(c) 2,001 9,275 JPMorgan Chase & Co./2022 Form 10-K (b) Other 210 67 143 791 10 781 Mortgage securitization entities (a) 1,242 10 1,232 2,096 7 2,089 Municipal bond vehicles 39 Total Loans Trading assets Liabilities December 31, 2021 (in millions) VIE program type Trading assets Loans Other(c) Total (d) assets Beneficial interests in VIE assets (e) Other (f) Total liabilities Municipal bond vehicles Firm-sponsored credit card trusts Firm-administered multi-seller conduits 2,009 - $ Assets 12,889 279 $ 12,610 $ (in millions) December 31, 2022 Liabilities Assets The following table presents information on assets and liabilities related to VIES consolidated by the Firm as of December 31, 2022 and 2021. TOB trusts are considered to be variable interest entities. The Firm consolidates non-customer TOB trusts because as the Residual holder, the Firm has the right to make decisions that significantly impact the economic performance of the municipal bond vehicle, and it has the right to receive benefits and bear losses that could potentially be significant to the municipal bond vehicle. liquidity provider either provides a loan to the TOB trust for the TOB trust's purchase of the floaters, or it directly purchases the tendered floaters. Consolidated VIE assets and liabilities instruments ("Termination Events"), which include bankruptcy or failure to pay by the municipal bond issuer or credit enhancement provider, an event of taxability on the municipal bonds or the immediate downgrade of the municipal bond to below investment grade. In addition, the liquidity provider's exposure is typically further limited by the high credit quality of the underlying municipal bonds, the excess collateralization in the vehicle, or, in certain transactions, the reimbursement agreements with the Residual holders. Holders of the floaters may “put," or tender, their floaters to the TOB trust. If the remarketing agent cannot successfully remarket the floaters to another investor, the 1,112 2,151 $ 34,411 263 1,437 161 161 $ 550 $ 37,112 $ $ Year ended December 31, (in millions) (b)(c) Servicing fees collected 2021 2022 2021 Securitized loans Residential mortgage: Prime/Alt-A & option ARMS $ Subprime Commercial and other 37,058 $ 1,743 127,037 (a) 42,522 $ 511 $ (a) 1,937 $ Net liquidation losses / (recoveries) (29) $ 90 days past due 2022 2022 2022 2021 Loans repurchased or option to repurchase (a) $ 839 $ 10 1,022 5 Foreclosed government-guaranteed residential mortgage loans (b) Real estate owned 27 (a) Predominantly all of these amounts relate to loans that have been repurchased from Ginnie Mae loan pools. (b) Relates to voluntary repurchases of loans, which are included in accrued interest and accounts receivable. 36 The table below includes information about components of and delinquencies related to nonconsolidated securitized financial assets held in Firm-sponsored private-label securitization entities, in which the Firm has continuing involvement as of December 31, 2022 and 2021. As of or for the year ended December 31, (in millions) Securitized assets 2021 (in millions) (a) 10,115 Goodwill Goodwill is recorded upon completion of a business combination as the difference between the purchase price and the fair value of the net assets acquired, and can be adjusted up to one year from the acquisition date as more information is obtained about the fair value of assets acquired and liabilities assumed. Subsequent to initial recognition, goodwill is not amortized but is tested for impairment during the fourth quarter of each fiscal year, or more often if events or circumstances, such as adverse changes in the business climate, indicate that there may be an impairment. The goodwill associated with each business combination is allocated to the related reporting units, which are generally determined based on how the Firm's businesses are managed and how they are reviewed. The following table presents goodwill attributed to the reportable business segments and Corporate. December 31, (in millions) Consumer & Community Banking Corporate & Investment Bank Commercial Banking Asset & Wealth Management Corporate (a) Total goodwill 2022 2021 2020 $ 32,121 $31,474 $31,311 7,906 7,913 2,986 2,985 7,222 7,039 727 8,008 2,985 7,902 646 $ 51,662 $50,315 $49,248 (a) For goodwill in Corporate acquired in the third quarter of 2021, the Firm elected to perform a qualitative impairment assessment, as permitted under U.S. GAAP. Note 15 - Goodwill and Mortgage servicing rights 16 JPMorgan Chase & Co./2022 Form 10-K (a) Prior-period amounts have been revised to conform with the current presentation. 212 1,609 (1) 16 93,698 Total loans securitized $ 165,838 $ 146,335 $ 948 1,671 $ 1,456 50 288 5,002 $ 20 $ 320 254 December 31, Loan delinquencies and liquidation losses In addition to the Firm's obligation to repurchase certain loans due to material breaches of representations and warranties as discussed in Note 28, the Firm also has the option to repurchase delinquent loans that it services for Ginnie Mae loan pools, as well as for other U.S. government agencies under certain arrangements. The Firm typically (c) The carrying value of the loans accounted for at fair value approximated the proceeds received upon loan sale. (d) Represents prime mortgages. Excludes loan securitization activity related to U.S. GSES and government agencies. (e) Includes commercial mortgage and other consumer loans. Key assumptions used to value retained interests originated during the year are shown in the table below. 4.7 8.2 % Year ended December 31, 2022 2021 2020 Residential mortgage retained interest: Weighted-average life (in years) 10.8 3.9 Weighted-average discount rate 4.0 % 3.3 % Commercial mortgage retained interest: Weighted-average life (in years) (b) Predominantly includes Level 2 assets. 5.9 239 273 9,783 $ 62 8,921 $ 2 24,450 $ 153 15,044 $ 7,321 $ 6,865 1 211 1 Cash flows received on interests (a) Excludes re-securitization transactions. 489 285 578 801 6.0 Weighted-average discount rate 2.9 % Proceeds from loan sales as securities (a)(b) 48,096 103,286 80,186 Total proceeds received from loan sales" $ Gains/(losses) on loan sales" $ (d)(e) 48,118 $ 103,447 $ 80,231 (25) $ 9 $ 6 elects to repurchase delinquent loans from Ginnie Mae loan pools as it continues to service them and/or manage the foreclosure process in accordance with the applicable requirements, and such loans continue to be insured or guaranteed. When the Firm's repurchase option becomes exercisable, such loans must be reported on the Consolidated balance sheets as a loan with a corresponding liability. Refer to Note 12 for additional information. The following table presents loans the Firm repurchased or had an option to repurchase, real estate owned, and foreclosed government-guaranteed residential mortgage loans recognized on the Firm's Consolidated balance sheets as of December 31, 2022 and 2021. Substantially all of these loans and real estate are insured or guaranteed by U.S. government agencies. (a) Includes securities from U.S. GSES and Ginnie Mae that are generally sold shortly after receipt or retained as part of the Firm's investment securities portfolio. (b) Included in level 2 assets. (c) Excludes the value of MSRS retained upon the sale of loans. (d) Gains/(losses) on loan sales include the value of MSRs. (e) The carrying value of the loans accounted for at fair value approximated the proceeds received upon loan sale. Options to repurchase delinquent loans 45 161 $ 22 $ $ 1.2 % 6.9 3.0 % Loans and excess MSRS sold to U.S. government- sponsored enterprises and loans in securitization transactions pursuant to Ginnie Mae guidelines In addition to the amounts reported in the securitization activity tables above, the Firm, in the normal course of business, sells originated and purchased mortgage loans and certain originated excess MSRS on a nonrecourse basis, predominantly to U.S. GSES. These loans and excess MSRs are sold primarily for the purpose of securitization by the U.S. GSES, who provide certain guarantee provisions (e.g., credit enhancement of the loans). The Firm also sells loans into securitization transactions pursuant to Ginnie Mae guidelines; these loans are typically insured or guaranteed by another U.S. government agency. The Firm does not consolidate the securitization vehicles underlying these transactions as it is not the primary beneficiary. For a limited number of loan sales, the Firm is obligated to share a portion of the credit risk associated with the sold loans with the purchaser. Refer to Note 28 for additional information about the Firm's loan sales- and securitization- related indemnifications and Note 15 for additional information about the impact of the Firm's sale of certain excess MSRs. JPMorgan Chase & Co./2022 Form 10-K 253 Notes to consolidated financial statements $ The following table summarizes the activities related to loans sold to the U.S. GSES, and loans in securitization transactions pursuant to Ginnie Mae guidelines. 2022 2021 2020 Carrying value of loans sold $ 48,891 $ 105,035 $ 81,153 Proceeds received from loan sales as cash Year ended December 31, (in millions) 62 Total 3,654 $ 185,000 Series EE 169,625 169,625 Series DD 615.00 307.50 ΝΑ 9/1/2020 610.00 185,000 305.00 9/1/2020 1 $ - $ - $ 153.13 ΝΑ - % 3/1/2020 2/12/2015 6/4/2015 7/29/2015 Series BB Series AA -- $ - $ - Fixed-rate: Series Y 2020 ΝΑ 2021 1,696 1,850 90,000 ΝΑ 3/1/2024 575.00 575.00 575.00 NA 12/1/2023 5.750 6.000 1,696 9/21/2018 1,850 1/24/2019 900 11/7/2019 3/17/2021 5/20/2021 7/29/2021 1,500 1,850 2,000 Series GG 2,000 1,850 185,000 185,000 Series LL 1,500 150,000 150,000 Series JJ 900 90,000 Series MM 200,000 200,000 600.00 2022 Floating annualized rate (b) Included $72.3 billion and $74.9 billion of long-term debt accounted for at fair value at December 31, 2022 and 2021, respectively. (a) Included long-term debt of $13.8 billion and $14.1 billion secured by assets totaling $208.3 billion and $170.6 billion at December 31, 2022 and 2021, respectively. The amount of long-term debt secured by assets does not include amounts related to hybrid instruments. 2,576 $ 2,142 $ 143 $ 999 $ (c) Included $10.3 billion and $15.8 billion of outstanding zero-coupon notes at December 31, 2022 and 2021, respectively. The aggregate principal amount of these notes at their respective maturities is $45.3 billion and $46.4 billion, respectively. The aggregate principal amount reflects the contractual principal payment at maturity, which may exceed the contractual principal payment at the Firm's next call date, if applicable. 1,000 Total long-term beneficial interests(d) 1.57 % 1,747 829 $ 1,999 143 2.81 % 143 3.60 % 3.97 % 1.53 % Interest ratese (e) $ Year ended December 31, (d) Included on the Consolidated balance sheets in beneficial interests issued by consolidated VIES. Also included $5 million and $12 million accounted for at fair value at December 31, 2022 and 2021, respectively. Excluded short-term commercial paper and other short-term beneficial interests of $10.5 billion and $8.2 billion at December 31, 2022 and 2021, respectively. (f) At December 31, 2022, long-term debt in the aggregate of $194.9 billion was redeemable at the option of JPMorgan Chase, in whole or in part, prior to maturity, based on the terms specified in the respective instruments. Earliest redemption date Contractual rate in effect at December 31, 2022 Issue date December 31, 2021 2022 2021 2022 December 31, Dividend declared per share(d) Carrying value (in millions) (e) The interest rates shown are the weighted average of contractual rates in effect at December 31, 2022 and 2021, respectively, including non-U.S. dollar fixed- and variable-rate issuances, which excludes the effects of the associated derivative instruments used in hedge accounting relationships, if applicable. The interest rates shown exclude structured notes accounted for at fair value. Shares (a) At December 31, 2022 and 2021, JPMorgan Chase was authorized to issue 200 million shares of preferred stock, in one or more series, with a par value of $1 per share. In the event of a liquidation or dissolution of the Firm, JPMorgan Chase's preferred stock then outstanding takes precedence over the Firm's common stock with respect to the payment of dividends and the distribution of assets. Note 21 - Preferred stock JPMorgan Chase & Co./2022 Form 10-K 264 The Firm's unsecured debt does not contain requirements that would call for an acceleration of payments, maturities or changes in the structure of the existing debt, provide any limitations on future borrowings or require additional collateral, based on unfavorable changes in the Firm's credit ratings, financial ratios, earnings or stock price. The weighted-average contractual interest rates for total long-term debt excluding structured notes accounted for at fair value were 3.26% and 2.67% as of December 31, 2022 and 2021, respectively. In order to modify exposure to interest rate and currency exchange rate movements, JPMorgan Chase utilizes derivative instruments, primarily interest rate and cross-currency interest rate swaps, in conjunction with some of its debt issuances. The use of these instruments modifies the Firm's interest expense on the associated debt. The modified weighted-average interest rates for total long-term debt, including the effects of related derivative instruments, were 4.89% and 1.43% as of December 31, 2022 and 2021, respectively. JPMorgan Chase & Co. has guaranteed certain long-term debt of its subsidiaries, including structured notes. These guarantees rank on parity with the Firm's other unsecured and unsubordinated indebtedness. The amount of such guaranteed long-term debt and structured notes was $28.2 billion and $16.4 billion at December 31, 2022 and 2021, respectively. Notes to consolidated financial statements 263 JPMorgan Chase & Co./2022 Form 10-K (g) The aggregate carrying values of debt that matures in each of the five years subsequent to 2022 is $32.2 billion in 2023, $40.1 billion in 2024, $34.3 billion in 2025, $32.5 billion in 2026 and $22.8 billion in 2027. The following is a summary of JPMorgan Chase's non-cumulative preferred stock outstanding as of December 31, 2022 and 2021, and the quarterly dividend declarations for the years ended December 31, 2022, 2021 and 2020. Variable rate 600.00 (e) Series HH 5.000 6.100 1,600 9/23/2014 2,000 4/21/2015 1,258 10/20/2017 2,250 7/31/2019 2,250 225,000 225,000 Series FF 1,258 125,750 300,000 300,000 125,750 200,000 Series Z 1,600 160,000 160,000 Series X 2,500 6/9/2014 250,000 Series V 6.125 Series CC 1,000 3/10/2014 3,000 150,000 610.00 LIBOR + 3.33 LIBOR + 3.80 LIBOR + 2.58 436.85 353.65 340.91 612.50 612.50 612.50 LIBOR + 3.33 LIBOR + 3.32 675.00 Series II 675.00 LIBOR + 3.78 2/1/2024 4/30/2024 7/1/2019 10/1/2024 5/1/2020 LIBOR + 2.58 11/1/2022 8/1/2024 2/1/2025 4/1/2025 6/1/2026 4.600 4.000 3.650 3,000 1/23/2020 1,500 2/24/2020 5/12/2021 2,000 2,000 200,000 200,000 Series KK 1,500 150,000 675.00 600.00 1,000 100,000 $ 2,934 4/23/2008 293,375 $ Series I Fixed-to-floating-rate: NA (e) 142.33 420.00 ΝΑ NA (e) 245.39 Series Q 462.52 (e) ΝΑ 321.03 455.00 ΝΑ 506.67 475.00 475.00 ΝΑ 4.750 12/1/2024 4.550 6/1/2026 4.625 6/1/2026 4.200 9/1/2026 NA 100,000 150,000 150,000 Series R Series U 600.00 600.00 600.00 LIBOR + 3.30 8/1/2023 515.00 515.00 515.00 370.38 $ 428.03 1,500 375.03 $ 5.150 6.000 6.750 2,000 1/22/2014 2,000 200,000 200,000 Series S 1,500 4/23/2013 1,500 7/29/2013 1,500 150,000 150,000 4/30/2018 LIBOR + 3.47% $ 5/1/2023 LIBOR + 3.25 $ $ 999 18,269 $ 19,693 $ 2.67 % 3.06 % 3.41 % 8,902 $ 8,809 $ Variable rate 1,982 Fixed rate Subordinated debt: 2.67 % 2.64 % 13,343 11,565 2,908 202,370 $ $ 194,515 $ $ 108,924 (e) 3.38% 93 $ 46 $ 43 $ 4 Fixed rate Federal Home Loan Banks advances: Subsidiaries Interest rates" 233,982 $ 225,773 $ 120,734 95,683 $ 9,356 Subtotal $ 4.24 % 4.50 % 4.69 % 4.54 % $ 110 78,821 8,053 6,770 604 The Firm provides auto and equipment lease financing to its customers through lease arrangements with lease terms that may contain renewal, termination and/or purchase options. The Firm's lease financings are predominantly auto operating leases. These assets subject to operating leases are recognized in other assets on the Firm's Consolidated balance sheets and are depreciated on a straight-line basis over the lease term to reduce the asset to its estimated residual value. Depreciation expense is included in technology, communications and equipment expense in the Consolidated statements of income. The Firm's lease income is generally recognized on a straight-line basis over the lease term and is included in other income in the Consolidated statements of income. On a periodic basis, the Firm assesses leased assets for impairment, and if the carrying amount of the leased asset exceeds the undiscounted cash flows from the lease payments and the estimated residual value upon disposition of the leased asset, an impairment loss is recognized. The risk of loss on auto and equipment leased assets relating to the residual value of the leased assets is monitored through projections of the asset residual values at lease origination and periodic review of residual values, and is mitigated through arrangements with certain manufacturers or lessees. The following table presents the carrying value of assets subject to leases reported on the Consolidated balance sheets: December 31, (in millions) Carrying value of assets subject to operating leases, net of accumulated depreciation Accumulated depreciation Firm as lessor 2022 $ 12,302 $ 17,553 4,282 5,737 The following table presents the Firm's operating lease income and the related depreciation expense on the Consolidated statements of income: Year ended December 31, (in millions) 2022 2021 $ Total accounts payable and other liabilities 2021 Variable rate Interest rates (e) $ Fixed rate After 5 years 1-5 years Under 1 year 2022 Total 2021 Total 2022 Senior debt: (in millions, except rates) By remaining maturity at December 31, 2022. JPMorgan Chase issues long-term debt denominated in various currencies, predominantly U.S. dollars, with both fixed and variable interest rates. Included in senior and subordinated debt below are various equity-linked or other indexed instruments, which the Firm has elected to measure at fair value. Changes in fair value are recorded in principal transactions revenue in the Consolidated statements of income, except for unrealized gains/(losses) due to DVA which are recorded in OCI. The following table is a summary of long-term debt carrying values (including unamortized premiums and discounts, issuance costs, valuation adjustments and fair value adjustments, where applicable) by remaining contractual maturity as of December 31, Note 20 - Long-term debt JPMorgan Chase & Co./2022 Form 10-K 262 (a) Includes credit card rewards liability of $11.3 billion and $9.8 billion at December 31, 2022 and 2021, respectively. $ 300,141 $ 262,755 $ 188,692 $ 169,172 111,449 93,583 Parent company Variable rate 7,000 4,000 Interest rates (e) 1,297 1,298 925 373 678 $ 550 $ % 550 $ 65,048 $ 68,244 $ 11,827 $ 33,610 $ 22,807 $ Subtotal $ $ 5.03 % 6.33 % $ 1,000 $ Fixed rate Long-term beneficial interests: 1,975 301,005 (f)(g) $ 1,848 $ 295,865 $ 134,036 6.67 % $ 129,666 $ Total long-term debt (a)(b)(c) $ 1,475 $ 373 $ - Subtotal $ 3.20 % 32,163 Fixed rate Variable rate Junior subordinated debt: 8.25 % Variable rate Interest rates (e) 15,504 $ 15,383 $ 6,282 $ 6,743 $ 2,358 13,445 $ Senior debt: 0.23 % 4.32 % 6.08 % 4.22 % 4.36 % (e) Interest rates 11,000 11,000 Fixed rate 22,562 5,499 41,506 8.25 % % 8.25 % % - (e) Interest ratese Variable rate 287 $ 262 $ $ 262 $ $ Fixed rate Subordinated debt: 2.09 % 2.02 % 1.63 % 4.85% 4.12 % 38,147 610.00 610.00 401.44 453.52 Net change 420 Reclassification adjustment for realized (gains)/losses included in net income (d) 2,753 (870) 3,623 (1,750) 553 (2,303) (5,679) Defined benefit pension and OPEB plans, net change (e) DVA on fair value option elected liabilities, net change 1,794 Net unrealized gains/(losses) arising during the period Cash flow hedges Fair value hedges, net change(c) Net change 19 (6) 25 (19) 7 (26) (7,473) 98 (7,053) (1,459) 319 $ (8,070) $ 8,066 $ (1,649) $ 6,417 (491) 157 (648) (293) (393) 100 $(10,099) $ 2,029 1,621 $(17,257) 2,141 (520) $(21,744) $ 4,487 Total other comprehensive income/(loss) 212 (101) 1,693 218 (2) 2,320 (733) 3,053 (2,679) 922 (433) 137 (570) (929) 293 846 (207) (1,222) (5,360) (3,525) (1,241) 1,129 214 (a) The pre-tax amount is reported in Investment securities gains/(losses) in the Consolidated statements of income. (b) Reclassifications of pre-tax realized gains/(losses) on translation adjustments and related hedges are reported in other income/expense in the Consolidated statements of income. During the year ended December 31, 2022, the Firm reclassified a net pre-tax loss of $8 million to other expense and other revenue related to the liquidation of certain legal entities, $38 million related to the net investment hedge gains and $46 million loss related to cumulative translation adjustment. During the year ended December 31, 2021, the Firm reclassified a net pre-tax loss of $7 million. During the year ended December 31, 2020, the Firm reclassified net pre-tax gain of $6 million. (32) 234 Hedges Translation Translation adjustments (b) Net change $ (1,495) $ 4,733 $ (5,802) $ 6,228 $(17,862) $ 4,290 $(13,572) $ (7,634) $ 1,832 Year ended December 31, (in millions) Unrealized gains/(losses) on investment securities Net unrealized gains/(losses) arising during the period Reclassification adjustment for realized (gains)/losses included in net income (a) Tax effect After-tax effect After-tax Pre-tax 2,380 (572) 1,808 (15,482) 3,718 (11,764) Pre-tax Pre-tax 2020 2021 Tax 2022 Tax (a) Includes after-tax net unamortized unrealized gains/(losses) of $(1.3) billion, $2.4 billion, and $3.3 billion related to AFS securities that have been transferred to HTM for the years ended 2022, 2021 and 2020, respectively. Refer to Note 10 for further information. The following table presents the pre-tax and after-tax changes in the components of OCI. (17,341) $ 468 $ (1,451) effect After-tax 130 345 (7,289) (83) (802) 1,749 (5,540) 5,426 (1,303) $ (4) (461) (466) 5 (611) (590) (21) (1,070) 341 262 1,304 1,407 (2,322) 1,861 (1,411) 125 (591) (2,447) 2,452 (3,309) 2,698 265 (855) 3,553 (3,574) (610) 4,123 192 (103) (c) Represents changes in fair value of cross-currency swaps attributable to changes in cross-currency basis spreads, which are excluded from the assessment of hedge effectiveness and recorded in other comprehensive income. The initial cost of cross-currency basis spreads is recognized in earnings as part of the accrual of interest on the cross-currency swap. (d) The pre-tax amounts are primarily recorded in noninterest revenue, net interest income and compensation expense in the Consolidated statements of income. (e) During the year ended December 31, 2022, a remeasurement of the Firm's U.S. principal defined benefit plan in the third quarter, was required as a result of a pension settlement. The remeasurement resulted in a net decrease of $1.4 billion in pre-tax AOCI. Refer to Note 8 for further information. 0.1 0.4 Non-U.S. earnings 2022 Year ended December 31, (in millions) (1.6) (0.9) (0.9) Tax-exempt income 2.5 1.4 3.0 income tax benefit Results from U.S. and non-U.S. earnings The following table presents the U.S. and non-U.S. components of income before income tax expense. Tax effect of items recorded in stockholders' equity The preceding table does not reflect the tax effect of certain items that are recorded each period directly in stockholders' equity. The tax effect of all items recorded directly to stockholders' equity resulted in a decrease of $4.5 billion in 2022, an increase of $2.0 billion in 2021, and a decrease of $827 million in 2020. Total income tax expense includes $331 million of tax benefits in 2022, $69 million of tax expenses in 2021, and $72 million of tax benefits in 2020, resulting from the resolution of tax audits. Total income tax expense Total deferred income tax expense/(benefit) U.S. state and local Non-U.S. U.S. federal 3,748 (3,573) 8,490 $ 11,228 $ 6,684 3.5 $ U.S. (5.4) JPMorgan Chase & Co./2022 Form 10-K The Firm will recognize any U.S. income tax expense it may incur on global intangible low tax income as income tax expense in the period in which the tax is incurred. At December 31, 2022 the income tax expense incurred was not material. (a) For purposes of this table, non-U.S. income is defined as income generated from operations located outside the U.S. 270 $ 59,562 $ 35,815 $ 46,166 Income before income tax expense 18.9 % 18.7 % 18.4 % Effective tax rate Business tax credits 0.8 (0.2) Other, net 8,503 9,436 2020 $27,312 2021 $ 50,126 $ 34,626 11,540 Non-U.S. (a) (5.4) (4.2) (0.1) (2,738) (671) 389 Year ended December 31, Income tax expense/(benefit) The following table reflects the components of income tax expense/(benefit) included in the Consolidated statements of income. 21.0 % 21.0 % 21.0 % 2020 2021 2022 taxes, net of U.S. federal U.S. state and local income (in millions) Increase/(decrease) in tax rate resulting from: Year ended December 31, Effective tax rate The following table presents a reconciliation of the applicable statutory U.S. federal income tax rate to the effective tax rate. Effective tax rate and expense Due to the inherent complexities arising from the nature of the Firm's businesses, and from conducting business and being taxed in a substantial number of jurisdictions, significant judgments and estimates are required to be made. Agreement of tax liabilities between JPMorgan Chase and the many tax jurisdictions in which the Firm files tax returns may not be finalized for several years. Thus, the Firm's final tax-related assets and liabilities may ultimately be different from those currently reported. JPMorgan Chase and its eligible subsidiaries file a consolidated U.S. federal income tax return. JPMorgan Chase uses the asset and liability method to provide for income taxes on all transactions recorded in the Consolidated Financial Statements. This method requires that income taxes reflect the expected future tax consequences of temporary differences between the carrying amounts of assets or liabilities for book and tax purposes. Accordingly, a deferred tax asset or liability for each temporary difference is determined based on the tax rates that the Firm expects to be in effect when the underlying items of income and expense are realized. JPMorgan Chase's expense for income taxes includes the current and deferred portions of that expense. A valuation allowance is established to reduce deferred tax assets to the amount the Firm expects to realize. Note 25 - Income taxes Notes to consolidated financial statements 269 JPMorgan Chase & Co./2022 Form 10-K Statutory U.S. federal tax rate U.S. federal Non-U.S. U.S. state and local (580) (126) (101) (154) 3,460 (2,776) (2,004) (benefit) Deferred income tax expense/ 7,480 10,257 11,228 Total current income tax expense/ (benefit) 1,793 1,897 2,630 2,705 $ 5,759 5,606 $ 2,865 2,718 2,992 $ Current income tax expense/ (benefit) 2020 2021 2022 $ 2021 (33) $ (5,656) (a) 13.5 12.0 compensation plans Employee benefits and Reissuance: (50.0) 4,104.9 (1,055.5) (1,020.9) (23.1) (119.7) Repurchase (1,160.8) Treasury - balance at January 1 14.2 4,104.9 January 1 Total issued - balance at 2020 2021 2022 (in millions) Year ended December 31, $18,448 $6,397 $3,122 Aggregate purchase price of common stock repurchases 4,104.9 119.7 50.0 Employee stock purchase plans 0.9 Year ended December 31, (in millions, The following table presents the calculation of net income applicable to common stockholders and basic and diluted EPS for the years ended December 31, 2022, 2021 and 2020. Diluted EPS incorporates the potential impact of contingently issuable shares, including awards which require future service as a condition of delivery of the underlying common stock. Diluted EPS is calculated under both the two-class and treasury stock methods, and the more dilutive amount is reported. For each of the periods presented in the table below, diluted EPS calculated under the two-class method was more dilutive. Basic earnings per share ("EPS") is calculated using the two-class method. Under the two-class method, all earnings (distributed and undistributed) are allocated to common stock and participating securities. JPMorgan Chase grants RSUS under its share-based compensation programs, predominantly all of which entitle recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to dividends paid to holders of the Firm's common stock. These unvested RSUs meet the definition of participating securities based on their respective rights to receive nonforfeitable dividends, and they are treated as a separate class of securities in computing basic EPS. Participating securities are not included as incremental shares in computing diluted EPS; refer to Note 9 for additional information. Note 23 - Earnings per share Notes to consolidated financial statements 267 JPMorgan Chase & Co./2022 Form 10-K As of December 31, 2022, approximately 58.9 million shares of common stock were reserved for issuance under various employee incentive, compensation, option and stock purchase plans, and directors' compensation plans. - 1.2 The Board of Directors' authorization to repurchase common shares is utilized at management's discretion, and the timing of purchases and the exact amount of common shares that may be repurchased is subject to various factors, including market conditions; legal and regulatory considerations affecting the amount and timing of repurchase activity; the Firm's capital position (taking into account goodwill and intangibles); internal capital generation; and alternative investment opportunities. The $30 billion common share repurchase program approved by the Board does not establish specific price targets or timetables. The repurchase program may be suspended by management at any time; and may be executed through open market purchases or privately negotiated transactions, or utilizing Rule 10b5-1 plans, which are written trading plans that the Firm may enter into from time to time under Rule 10b5-1 of the Securities Exchange Act of 1934 and which allow the Firm to repurchase its common shares during periods when it may otherwise not be repurchasing common shares – for example, during internal trading blackout periods. (a) As directed by the Federal Reserve, total net repurchases and common stock dividends in the first and second quarter of 2021 were restricted and could not exceed the average of the Firm's net income for the four preceding calendar quarters. Effective July 1, 2021, the Firm became subject to the normal capital distribution restrictions provided under the regulatory capital framework. Effective May 1, 2022, the Firm is authorized to purchase up to $30 billion of common shares under its common share repurchase program, which superseded the previously approved repurchase program under which the Firm was authorized to purchase up to $30 billion of common shares. In the second half of 2022, as a result of the expected increases in regulatory capital requirements, the Firm temporarily suspended share repurchases. In the first quarter of 2023, the Firm resumed repurchasing shares under its common share repurchase program. (1,170.7) (1,160.8) (1,055.5) 2,934.2 2,944.1 3,049.4 Outstanding at December 31 Total treasury - balance at December 31 15.4 14.4 13.2 Total reissuance 1.2 (b) On March 15, 2020, in response to the economic disruptions caused by the COVID-19 pandemic, the Firm temporarily suspended repurchases of its common stock. Subsequently, the Federal Reserve directed all large banks, including the Firm, to discontinue net share repurchases through the end of 2020. except per share amounts) 23.1 Total number of shares of common stock Total preferred (e) ΝΑ 201.76 341.11 400.00 400.00 365.00 SOFR + 2.745 CMT + 2.85 (e) 2,740,375 3,483,750 $ 27,404 $ 34,838 470.22 460.00 (e) 500.00 500.00 500.00 SOFR + 3.38 SOFR + 3.125 462.50 462.50 526.27 (f) 460.00 stock repurchased (a) Represented by depositary shares. (c) Floating annualized rate includes three-month LIBOR, three-month term SOFR or five-year Constant Maturity Treasury ("CMT") rate, as applicable, plus the spreads noted above. 2020(b) 2021 (a) 2022 Year ended December 31, (in millions) The following table sets forth the Firm's repurchases of common stock for the years ended December 31, 2022, 2021 and 2020. Common shares issued (reissuances from treasury) by JPMorgan Chase during the years ended December 31, 2022, 2021 and 2020 were as follows. At December 31, 2022 and 2021, JPMorgan Chase was authorized to issue 9.0 billion shares of common stock with a par value of $1 per share. Note 22 - Common stock JPMorgan Chase & Co./2022 Form 10-K 266 (b) Fixed-to-floating rate notes convert to a floating rate at the earliest redemption date. Each series of the Firm's preferred stock may be redeemed on any dividend payment date on or after the earliest redemption date for that series. All outstanding preferred stock series may also be redeemed following a "capital treatment event,” as described in the terms of each series. Any redemption of the Firm's preferred stock is subject to non-objection from the Board of Governors of the Federal Reserve System (the "Federal Reserve"). On October 3, 2022, the Firm redeemed all $2.5 billion of its fixed-to-floating rate non-cumulative preferred stock, Series V. On February 1, 2022, the Firm redeemed all $2.0 billion of its fixed-to-floating rate non-cumulative preferred stock, Series Z. On June 1, 2021, the Firm redeemed all $1.43 billion of its 6.10% non-cumulative preferred stock, Series AA and all $1.15 billion of its 6.15% non-cumulative preferred stock, Series BB. On October 31, 2022, the Firm redeemed all $2.93 billion of its fixed to floating rate non-cumulative perpetual preferred stock, Series I. Redemptions Notes to consolidated financial statements 265 JPMorgan Chase & Co./2022 Form 10-K Each series of preferred stock has a liquidation value and redemption price per share of $10,000, plus accrued but unpaid dividends. The aggregate liquidation value was $27.7 billion at December 31, 2022. (f) The dividend rate for Series CC preferred stock became floating and payable quarterly starting on November 1, 2022; prior to which the dividend rate was fixed at 4.625% or $231.25 per share payable semiannually. (e) The initial dividend declared is prorated based on the number of days outstanding for the period. Dividends were declared quarterly thereafter at the contractual rate. (d) Dividends on preferred stock are discretionary and non-cumulative. When declared, dividends are declared quarterly. Dividends are payable quarterly on fixed-rate preferred stock. Dividends are payable semiannually on fixed-to-floating-rate preferred stock while at a fixed rate, and payable quarterly after converting to a floating rate. Redemption rights 2022 2021 2020 7,986 $ (860) $ (1,132) $ (112) $ 2,383 (473) $ $ (a) (5,540) $ 8,180 6,417 (491) 212 2,320 19 234 4,123 1,569 $ (369) Balance at December 31, 2020 Net change $ (461) (a) $ (9,124) Balance at December 31, 2022 (17,257) 1,621 (1,241) (5,360) 98 (611) (11,764) (84) Balance at December 31, 2021 Net change (1,153) $ (210) $ (8,070) (293) 922 (2,679) (19) (131) $ (296) (934) $ $ $ 2,640 $ Accumulated other comprehensive income/(loss) liabilities DVA on fair value option elected 3,021.5 3,082.4 2,965.8 $ 35,892 $ 46,503 $ 27,410 138 231 189 27,548 36,081 46,734 1,583 $ 37,676 $ 48,334 $ 29,131 1,595 1,600 $ 12.10 $ 15.39 $ 8.89 Total weighted-average diluted shares outstanding Net income per share Total weighted-average basic shares outstanding Net income applicable to common stockholders Diluted earnings per share Net income per share Total weighted-average basic shares outstanding Net income applicable to common stockholders Less: Dividends and undistributed earnings allocated to participating securities Net income applicable to common equity Less: Preferred stock dividends Basic earnings per share Net income Add: Dilutive impact of SARS and employee stock options, unvested PSUs and nondividend-earning RSUS $ 35,892 $ 46,503 $ 27,410 2,965.8 3,021.5 3,082.4 4.2 Defined benefit pension and OPEB plans $ (1,344) 63 (131) $ (707) $ $ $ 4,057 Balance at December 31, 2019 Net change Cash flow hedges Fair value hedges Translation adjustments net of hedges on investment securities Year ended December 31, (in millions) Unrealized gains/(losses) AOCI includes the after-tax change in unrealized gains and losses on investment securities, foreign currency translation adjustments (including the impact of related derivatives), fair value changes of excluded components on fair value hedges, cash flow hedging activities, net gain/(loss) related to the Firm's defined benefit pension and OPEB plans, and fair value option-elected liabilities arising from changes in the Firm's own credit risk (DVA). Note 24 - Accumulated other comprehensive income/(loss) JPMorgan Chase & Co./2022 Form 10-K 268 $ 12.09 $ 15.36 $ 8.88 3,087.4 3,026.6 2,970.0 5.0 5.1 $ (1,545) $ 2020 238 Other payables and liabilities (a) Operating lease income Brokerage payables 4,914 $ 5,539 Depreciation expense 3,380 4,257 The following table presents future receipts under operating leases as of December 31, 2022: Year ended December 31, (in millions) 2023 $ 2,172 2024 1,181 2025 389 2,475 39 2026 December 31, (in millions) The following table details the components of accounts payable and other liabilities. Notes to consolidated financial statements 261 JPMorgan Chase & Co./2022 Form 10-K Note 19 - Accounts payable and other liabilities Accounts payable and other liabilities consist of brokerage payables, which include payables to customers and payables related to security purchases that did not settle, as well as other accrued expenses, such as compensation accruals, credit card rewards liability, operating lease liabilities, income tax payables, and litigation reserves. $ Total future minimum lease receipts 15 After 2027 10 3,806 2027 7.3 11.2 6.0 1996 Shadow banks $ 5.2 4.2 3.0 U.S. private equity-backed companies (K)7 U.S. publicly listed companies (K) 4.6 75% 2000 9% 62% 54% 82% Sources: FactSet, S&P Global Market Intelligence, Assets and Liabilities of Commercial Banks in the United States H.8 data, Financial Accounts of the United States Z.1 data, World Federation of Exchanges, Pitchbook, Preqin and World Bank AUM Assets under management GDP Gross domestic product U.S. money market funds Nonbank share of mortgage originations' Nonbank share of leveraged lending $ 22.0 7.5 Total private direct credit $ 1.2 6.6 $ 12.1 $ 2.8 $ G-SIB = Global systemically important banks 2.4 $ 8.6 $ <0.1 $ 2.6 Hedge fund and private equity AUM³ 2.8 $ 9.0 Top 50 sovereign wealth fund AUM4 $ 3.6 $ 10.3 $ 14.0 RRP Reverse repurchase agreements 4. We are exploring new capital optimization strategies, which could include partnerships and perhaps one day more securitizations, among other opportunities. For footnoted information, refer to page 43 in this Annual Report. BUILDING TRUE FRANCHISE VALUE Accounting can distort actual economic reality. Increasingly in the modern world, many valuable things are not reflected on our balance sheet in generally accepted accounting principles - for example, previously expensed intellectual prop- erty or extraordinary human capital. At the end of the day, human capital is the most valuable asset. Think of a great athlete, a great lawyer or a great artist. It's not simply the equipment – it's the extraordinary training and talent of those involved, as we've also seen with the U.S. military. And sometimes it's not the individual but the highly coordinated activities of the team that deliver the championship. - Finally, if any value is based upon models, one must really test the sensitivity of the outcome against changes in assumptions. Understanding the range of potential outcomes may be far more important than the point estimate created by a model. In some cases, you can have an excellent average outcome but with a chance of death. The point is: Accounting can distort economic real- ity and can lead one to make the wrong decisions. Building true franchise value requires an outcomes-based outlook. In banking, specific examples illustrate how merely following accounting and capital rules - without thinking through the outcomes- can lead one astray. I'm going to describe just two examples, but there are hundreds more. If you buy or create a loan at par and put it on your balance sheet at par (think of a mortgage) and internally finance it, even match-funded with 10% capital, you might believe you have a 12% return. Many companies subscribe to this interpretation and simply continue to borrow money to invest in such a thing. But I would tell you this product has MANAGEMENT LESSONS 27 22 no franchise value because it is only worth par, and, in fact, a small change in that value (because of interest rates and credit spread) could mean that you have made a huge mistake. If, on the other hand, you create a loan and sell it at more than par at a profit, you have created value - whether or not you keep it on your balance sheet. And far more important, if you create a loan and at the same time forge a client relationship - and you add additional capital-light revenue, such as asset management and cash management - you have created something of long-term value that you can nurture and grow. This is franchise value. Simply taking interest rate risk (which contributed to the downfall of SVB) is not a business. Nor is simply taking credit risk. One person and a com- puter will suffice – you do not need 290,000 people circling the globe to do that. Another example relates to any branch-based business. Let's say I build a system with well- designed and well-located branches, staffed by well-trained personnel who can offer customers great products and services and who strive to do every task a little bit better. Then you build a branch system with outdated sites in poor loca- tions (often to save money) that have undertrained and underpaid staff and lower-quality products and services. Between the two, my branch system will win every time. One system will have high franchise value and be self-perpetuating with high returns. The other enterprise is probably on the road to eventual failure. If you study the history of business, you can see this phenomenon play out in grocery stores, car companies, restaurants, retailers and various other enterprises. LEARNING FROM INVESTOR DAY In February 2021, we did not hold our annual Inves- tor Day for the obvious reason - COVID-19. When February 2022 came around, we were somewhat happy to be relieved of that responsibility again. Investor Day is a tremendous amount of work. But from 2020 to 2022, we did a lot of investment spending and made several acquisitions. Some of our analysts questioned whether we were being transparent enough in terms of what we were doing and why we were doing it. While sometimes we get frustrated with investor demands - and not all investors are created equally - all investors should be treated fairly and with respect. So, in 2022, we gave it more thought and reversed course with an extensive Investor Day. Our senior management team explained in detail our acquisitions and our investments, answering every question to the best of their ability. Having to explain your business to investors, comparing yourself with competitors and looking at the business as a whole across sales, marketing, returns, growth, risks and strategic opportunities - was a terrific exercise for us. We learned our lesson! - This also raises another issue. Of course, it is criti- cally important to analyze your business at the right disaggregated level - right down to the branch - inside the company. But it is also import- ant to have the proper segments reported exter- nally to the company, properly accounted for and generally aligned to their relevant competitors. This actually helps hold managers accountable by forcing them to accurately assess performance - the good, the bad and the ugly - without any attempts to avoid reality through an external obfuscation of results. In the rest of this section, I talk about some management lessons - I always enjoy sharing what I have learned over time by watching others and through my own successes and failures. K Thousands As recent countries and companies have demon- strated, great management and leadership are critical to any large organization's long-term success. While providing strong management is a disciplined and rigorous process - facts, analysis, detail, rinse and repeat - creating an exceptional management team is an art, not a science. UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY Banks will play a smaller role in the global financial system. The chart above shows both the decreasing role and size of U.S. banks relative to the global econ- omy alongside the increasing role and size of shadow banks. The data illustrates this dynamic. We expect this trend to continue for all the reasons I've discussed. Banks will continue to be guardians of the financial system. Properly regulated banks are meant to protect and enhance the financial system. They are transpar- ent with regulators, and they strive mightily to protect the system from terrorism financing and tax evasion as they implement know your cus- tomer guidelines and anti-money laundering laws. They protect clients' assets and clients' money in movement. Banks also help customers - from protecting their data and minimizing fraud and cyber risk to providing financial education - and must abide by social requirements, such as the Community Reinvestment Act, which requires banks to extend their services into lower-income communities. As mentioned previously, unlike the private market, banks do not always choose when to provide a product or service but need to be there for their clients when they need credit or liquidity the most. Looking forward, we constantly modify our strategies to adjust to our market realities. It's always best to adjust to new reality quickly. We really don't like crying over spilled milk, although we sometimes do. The new reality is that some things - for example, holding certain types of credit - are more efficiently done by a nonbank. UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY 25 Here are some actions we are taking to help our business succeed in the current and future environments: - 1. First and foremost, we must conclude that hold- ing certain types of credit, loans or otherwise has generally become less profitable because of the high levels of capital that need to be held against it generally more than the market demands. What this means is that some credit is better held in a nonbank. Increasingly, for a credit relationship to make sense, banks need a lot of noncredit-related revenue. 2. Because of various capital requirements, we try to reduce clients' nonoperating cash deposits. 3. We are seeking to implement much tighter man- agement and execution of business strategies. This includes repricing certain businesses, run- ning off certain unprofitable products, changing the mix of business for a client, and more rigor- ously evaluating client selection and resource optimization applied to clients. 0.8 5. Unfortunately, it is becoming increasingly diffi- cult for banks to stay in the mortgage business, which ultimately hurts everyday Americans. The high costs of origination and servicing along with the complexity of regulations create a costly business with significant legal, reputational and operational challenges. In addition, given capital requirements and the lack of a healthy securiti- zation market, it barely makes sense for banks to hold mortgages or mortgage-servicing rights. Many banks have already reduced much of this business. We are hanging on, continuing to hope for meaningful change. 6. We have the ability to add low-capital or no-capital revenue streams, like providing valu- able data and analytics in trading, travel and other relevant offers in the consumer bank, wealth management and payment services businesses, among others. If you review our CEO letters, you will see that we have many growth opportunities in front of us and our plans to attack them. We face the future and the new competition, large and small, with confi- dence, strength and a dash of humility. KEEPING AN EYE ON ALL OF OUR COMPETITORS The growing competition to banks from each other, as well as shadow banks, fintechs and large tech- nology companies, is intense and clearly contribut- ing to the diminishing role of banks and public companies in the United States and the global financial system. The pace of change and the size of the competition are extraordinary, and activity is accelerating. Walmart, for example (with over 200 million in-store customers each week), can use new digital technologies to efficiently bring banking-type services to their customers. Apple, already a strong presence in banking-type services with Apple Pay and the Apple Card, is actively moving into other similar services such as payment processing, credit risk assessment, person-to- person payment systems, merchant acquiring and buy-now-pay-later offers. Large tech companies, already 100% digital, have hundreds of millions of customers, as well as enormous resources, in data and proprietary systems - all of which give them an extraordinary competitive advantage. We remain confident that as long as we stay vigilant, hungry, adaptable, fast and disciplined, we will continue to succeed in building this great company. 26 Management Lessons $ Global GDP¹ $ will ultimately come from the huge capabilities and capital of America's largest companies) will find the additional technologies that are desperately needed. There is a downside - massive, inefficient and malinvestment of capital. I talk more about this in the last section on public policy. Polarization, paralysis and basic lack of analysis cannot keep us from addressing one of the most complex challenges of our time. Diverse stakehold- ers need to come together, seeking the best answers through engagement around our common interest. Bolstering growth must go hand in hand with both securing an energy future and meeting science-based climate targets for future generations. AI, DATA AND OUR JOURNEY TO THE CLOUD Artificial intelligence (AI) is an extraordinary and groundbreaking technology. Al and the raw material that feeds it, data, will be critical to our company's future success – the importance of implementing new technologies simply cannot be overstated. We already have more than 300 AI use cases in production today for risk, prospect- ing, marketing, customer experience and fraud prevention, and Al runs throughout our payments processing and money movement systems across the globe. Al has already added significant value to our company. For example, in the last few years, Al has helped us to significantly decrease risk in our retail business (by reducing fraud and illicit activity) and improve trading optimization and portfolio construction (by providing optimal execution strategies, automating forecasting and analytics, and improving client intelligence). We currently have over 1,000 people involved in data management, more than 900 data scientists (Al and machine learning (ML) experts who create new models) and 600 ML engineers (who write the code to put models in production). This group is 20 UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY focused on Al and ML across natural language processing, time series analysis and reinforcement learning to name a few. We're imagining new ways to augment and empower employees with Al through human-centered collaborative tools and workflow, leveraging tools like large language models, including ChatGPT. We also have a 200-person, top-notch Al research group looking at the hardest problems and new frontiers in finance. We were recently ranked #1 on the Evident Al Index, the first public benchmark of major banks on their Al maturity. We take the responsible use of Al very seriously and have an interdisciplinary team of ethicists helping us prevent unintended misuse, anticipate regulation, and pro- mote trust with our clients, customers and commu- nities. Al and data use is complex; it must be done following the laws of the land. But it is an absolute necessity that we do it both for the benefits I just described and, equally, for the protection of the company and the financial system - because you can be certain that the bad guys will be using it, too. At the same time, permitting reforms are desper- ately needed to allow investment to be done in any kind of timely way. We may even need to evoke eminent domain - we simply are not getting the adequate investments fast enough for grid, solar, wind and pipeline initiatives. Policies like the Bipartisan Infrastructure Law, the Creating Helpful Incentives to Produce Semiconductors (CHIPS) and Science Act, and the Inflation Reduction Act (IRA) - that hold the potential to unlock over $1 trillion in clean technology development - need to be imple- mented effectively. The upside is undeniable: Wide- spread investing across the private sector will aid domestic manufacturing, invigorate research and development in green innovation, help create resil- ient supply chains, lift up local economies and build the U.S. clean energy workforce by up to 9 million jobs over the next decade. While major advances have been made in the last few years on technology to help this cause, we are hopeful that the great American innovation machine (most advancements All of our technology groups firmwide work together in a flywheel of innovation and deliver state-of-the-art improvements. We are proud that our Al teams have contributed top-quality novel research and compelling solutions that are trans- forming more and more business cases every day. We have spent over $2 billion building new, cloud- based data centers and are working to modernize a significant portion of our applications (and their related databases) to run in both our public and private cloud environments. To date, we have migrated approximately 38% of our applications to the cloud, meaning over 50% of our application portfolio (this includes third-party, cloud-based applications) is running on modern environments. This journey to the cloud is hard work but neces- sary. Unlocking the full potential of the cloud and nearly 550 petabytes of data will require replat- forming (putting data in a cloud-eligible format) and refactoring (i.e., rewriting) approximately 4,000 applications. This effort will involve not just the 57,000 employees we have in technology but the dedicated time of firmwide management teams to help in the process. BANKING TURMOIL AND REGULATORY GOALS The recent failures of Silicon Valley Bank (SVB) in the United States and Credit Suisse in Europe, and the related stress in the banking system, under- score that simply satisfying regulatory require- ments is not sufficient. Risks are abundant, and managing those risks requires constant and vigi- lant scrutiny as the world evolves. Regarding the current disruption in the U.S. banking system, most of the risks were hiding in plain sight. Interest rate exposure, the fair value of held-to-maturity (HTM) portfolios and the amount of SVB's uninsured deposits were always known - both to regulators and the marketplace. The unknown risk was that SVB's over 35,000 corporate clients – and activity within them – were controlled by a small number of venture capital companies that moved their deposits in lockstep. It is unlikely that any recent change in regulatory requirements would have made a difference in what followed. Instead, the recent rapid rise of interest rates placed heightened focus on the potential for rapid deterioration of the fair value of HTM portfolios and, in this case, the lack of sticki- ness of certain uninsured deposits. Ironically, banks were incented to own very safe government securities because they were considered highly liq- uid by regulators and carried very low capital requirements. Even worse, the stress testing based on the scenario devised by the Federal Reserve Board (the Fed) never incorporated interest rates at higher levels. This is not to absolve bank man- agement - it's just to make clear that this wasn't the finest hour for many players. All of these col- liding factors became critically important when the marketplace, rating agencies and depositors focused on them. UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY 21 As I write this letter, the current crisis is not yet over, and even when it is behind us, there will be repercussions from it for years to come. But importantly, recent events are nothing like what occurred during the 2008 global financial crisis (which barely affected regional banks). In 2008, the trigger was a growing recognition that $1 trillion of consumer mortgages were about to go bad and they were owned by various types of entities around the world. At that time, there was enor- mous leverage virtually everywhere in the finan- cial system. Major investment banks, Fannie Mae and Freddie Mac, nearly all savings and loan insti- tutions, off-balance sheet vehicles, AIG and banks around the world - all of them failed. This current banking crisis involves far fewer financial players and fewer issues that need to be resolved. These failures were not good for banks of any size. Al is inextricably linked with cloud-based systems, whether public or private, and digital capabilities. Our company needs the cloud for its on-demand compute capacity, flexibility, extensibility and speed. Native cloud-based approaches will ulti- mately be faster, cheaper and aligned with the newest Al techniques, and they will give us easy access to constantly evolving developer tools. To expedite progress, governments, businesses and non-governmental organizations need to align across a series of practical policy changes that comprehensively address fundamental issues that are holding us back. Massive global investment in clean energy technologies must be done and must continue to grow year-over-year. The window for action to avert the costliest impacts of global climate change is closing. At the same time, the ongoing war in Ukraine is roiling trade relations across Europe and Asia and rede- fining the way countries and companies plan for energy security. The need to provide energy affordably and reliably for today, as well as make the necessary investments to decarbonize for tomorrow, underscores the inextricable links between economic growth, energy security and climate change. We need to do more, and we need to do so immediately. CLIMATE COMPLEXITY AND PLANNING Our business and community investments: The firm's national $30 billion racial equity commitment takes place very specifically on the ground. Since the program began, we have committed more than $260 million across the state, including: - Over $163 million in loans for Black, Hispanic and Latino households to purchase or refi- nance a home - $54 million financed through investments and loans for the construction and rehabilitation of affordable housing - $14 million in New Markets Tax Credit invest- ments to support the Ronald McDonald House Charities in central Ohio Over $12 million spent with Black, Hispanic and Latino suppliers • We've committed $45 million in philanthropic support across the state since 2018 such as: - $5 million to support The 614 for Linden, a CDFI and nonprofit collaborative, in Columbus, which helped catalyze a $20 million fund for affordable housing; create or preserve nearly 750 affordable housing units; provide 57 microloans to local entrepreneurs; support technical assistance for over 100 small busi- nesses; and increase wraparound services for prenatal care, as well as facilitate access to healthy food . Our impact as a proud employer in Ohio: • Today, as the largest private employer in Columbus, JPMorgan Chase employs over 20,000 Ohioans throughout the state, including more than 2,000 veterans and 500 people with a criminal background who deserve a second chance. We also support an additional 3,200 jobs for contractors in our branches and corporate offices across the state. • In Ohio, our average salary is $96,000, not including benefits. Our lowest starting wage is $41,000 (plus a comprehensive annual benefits package worth nearly $15,000) compared with Ohio's average salary of $35,000¹. 1 Ohio per capita income of $35,000 sourced from 2021 U.S. Census Bureau American Community Survey data released December 2022. WHY WE ARE PROUD OF JPMORGAN CHASE 199 19 Update on Specific Issues Facing Our Company Any crisis that damages Americans' trust in their banks damages all banks - a fact that was known even before this crisis. While it is true that this bank crisis "benefited" larger banks due to the inflow of deposits they received from smaller insti- tutions, the notion that this meltdown was good for them in any way is absurd. Let's be very thoughtful in our reaction to recent events. While this crisis will pass, lessons will be learned, which will result in some changes to the regulatory system. However, it is extremely important that we avoid knee-jerk, whack-a-mole or politically moti- vated responses that often result in achieving the opposite of what people intended. Now is the time to deeply think through and coordinate complex regulations to accomplish the goals we want, eliminating costly inefficiencies and contradictory policies. Very often, rules are put in place in one part of the framework without appreciating their consequences in combination with other regula- tions. America has had, and continues to have, the best and most dynamic financial system in the world - from various types of investors to its banks, rule of law, investor protections, transpar- ency, exchanges and other features. We do not want to throw the baby out with the bath water. We should have common goals on how we want the banking system to work. Rules are constantly changing and/or being enhanced and are sometimes, unfortunately, driven by political motivations. Relationships with regulators can often be intense, and, recently, we have lost some terrific people in our firm because of this. Regulators know that when banks disagree, we essentially have no choice - there is no one to appeal to, and even the act of appealing can make them angry. We simply ask respectfully to be heard, but at the end of the day, we will do what they ask us to do. 24 UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY Size of the Financial Sector/Industry ($ in trillions) Size of banks in the financial system 28 Total U.S. debt and equity market Total U.S. broker-dealer inventories U.S. G-SIB market capitalization U.S. bank loans U.S. bank liquid assets² Federal Reserve total assets Federal Reserve RRP volume 2010 $ 64.9 2022 $ 89.5 $ 123.2 $ 57.5 $ 4.1 We must satisfy all of our regulators, and, remem- ber, we have regulators all around the world, including more than 10 in the United States alone. Regulations include stress testing, reporting, com- pliance, legal obligations and trading surveillance, among others. While the business is the first line of defense on all these issues, we also have 3,700 people in compliance, 7,100 in risk and 1,400 lawyers actively working every day to meet the letter and the spirit of these rules along with the final line of defense - audit. 4.4 First and foremost, banks must satisfy all of their regulators. ADJUSTING OUR STRATEGY TO THE NEW REGULATORY REALITY (BASEL III ENDGAME) We want to strengthen regional, midsized and community banks, which are essential to the American economic system. They fill a critical role in small communities, offering local knowl- edge and local relationships that some large banks simply can't provide or can't provide cost-effectively. Overall, we want to maintain the extraordinary strength this tiered system affords. JPMorgan Chase directly supports this goal as we are one of the largest bankers in America to regional and community banks. We bank approximately 350 of America's 4,000+ banks across the country. This means we make loans to them or raise capital for them. In addi- tion, we process payments for them, finance some of their mortgage activities, advise them on acquisitions, provide them with interest rate swaps and foreign exchange, and buy and sell securities for them. And we also finance their local communities (think hospitals, schools and larger companies) in ways they cannot. • We need large, complex banks to continue to play a critical role in the U.S. and global financial system. And we need to recognize that they do so in a way regional banks can't. Large banks are complex not because they want to be but because they operate in complex global markets. Regional banks simply cannot manage the scale and complexity of transactions in 50 or 60 countries around the world to help some of America's best and largest companies accom- plish their goals. Think of equity, debt, M&A, research, swaps, foreign exchange, large pay- ments systems, global custody and so on. It takes a global workforce with deep expertise and significant capabilities to provide these ser- vices. These large global banks finance not just the world's largest companies but the world's development institutions and even countries. Having some of the best large, complex banks in the world is essential to the success of America's biggest companies, its economic system and its global competitiveness, which says nothing against the importance of having great midsized and community banks as well. And contrary to 222 UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY what some say - to be safe, a global bank needs both huge economies of scale and the strength of diversified earnings streams. • We should want a system in which a bank failure does not cause undue panic and finan- cial harm. While you don't want banks to fail all the time, it should be allowed to happen, and the resolution should follow a completely prescribed process. In almost all bank failures, uninsured deposits never resulted in lost money - but the very fear of loss can cause a run on any bank having characteristics similar to a bank that has failed. Resolution and recovery regulations did not work particularly well during the recent crisis - we should bring clarity and reassurance to both the unwinding process and measures to reduce the risk of additional bank runs. It should also be noted that banks pay for any bank failure (through fees paid to the Federal Deposit Insur- ance Corporation) as they pay for the whole financial regulatory system. And yes, while these costs are ultimately passed on to their customers - that is true for all industries the cost is just the price of implementing proper regulations. - • We want proper transparency and strong regu- lations. However, it should be noted that regula- tions, the supervisory regime and the resolution regime currently in place did not stop SVB and Signature Bank from failing - and from causing systemwide issues. We should not aim for a reg- ulatory regime that eliminates all failure but one that reduces the chance of failure and the odds of contagion. We should carefully study why this particular situation happened but not overreact. Strong regulations should not only minimize bank failures but also help to maintain the strength of banks as both the guardians of the financial system and engines that finance the great American economic machine. • We should want market makers to have the ability to effectively intermediate, particularly in difficult markets, with central banks only step- ping in during exceptional situations. In the last few years, we have had many situations in which disruptions in the market were, in my opinion, largely caused by certain regulations that did • not improve the safety of the market maker but, instead, damaged the safety of the whole sys- tem. In addition, many of the new “shadow bank" market makers are fair-weather friends they do not step in to help clients in tough times. • We need banks to be there for their clients in tough times. And they have been. Banks can flex their capital and provide their clients with a lot of loans and liquidity when they really need it. For example, at the beginning of the COVID-19 crisis in March 2020, banks deployed over $500 billion in liquidity for clients and $500 billion in PPP loans - and this does not include banks' share of the nearly $2 trillion in loans that entered forbearance. Banks also play a unique and fundamental role in the transmission of monetary policy because deposits in banks can be loaned out, effectively "creating" money. Some regulations and some accounting rules have become too procyclical and make it harder to do this. Regulation, particularly stress testing, should be more thoughtful and forward looking. It has become an enormous, mind-numbingly complex task about crossing t's and dotting i's. For exam- ple, the Fed's stress test focuses on only one sce- nario, which is unlikely to happen. In fact, this may lull risk committee members at any institu- tion into a false sense of security that the risks they are taking are properly vetted and can be easily handled. A less academic, more collabora- tive reflection of possible risks that a bank faces would better inform institutions and their regula- tors about the full landscape of potential risks. ⚫ We should decide a priori what should stay in the regulatory system and what shouldn't. There are reasons for certain choices, and they should not be the accidental outcome of uncoor- dinated decision making. Regulatory arbitrage is already forcing many activities, from certain types of lending to certain types of trading, out- side the banking system. Among many questions that need definitive answers, a few big ones would be: Do you want the mortgage business, credit and market making, along with other essential financial services, inside the banking UPDATE ON SPECIFIC ISSUES FACING OUR COMPANY 23 system or outside of it? What would be the long-term effect of that choice? Under the new scheme, would nonbank credit-providing institu- tions be able to provide credit when their clients need them the most? I personally doubt that many of them could. • We need banks to be attractive investments. It is in the interest of the financial system that banks not become “un-investable" because of uncertainty around regulations that affect capi- tal, profitability and long-term investing. Erratic stress test capital requirements and constant uncertainty around future regulations damage the banking system without making it safer. While it is perfectly reasonable that a bank refrain from stock buybacks, dividends or growth under certain circumstances, it would be far better for the entire banking system if these rules were clearly enumerated (i.e., stipulate that a bank needs to reduce its buybacks and dividend if they breach certain thresholds). - If done properly, banking regulations could be cali- brated adding virtually no additional risk - to make it easier for banks to make loans, intermedi- ate markets, finance the economy, manage a run on their bank and fail if need be. When it comes to political debate about banking regulations, there is little truth to the notion that regulations have been “loosened," at least in the context of large banks. (To the contrary, our capital requirements have been increasing for years, as shown on the chart on page 12.) The debate should not always be about more or less regulation but about what mix of regulations will keep America's banking system the best in the world, such as capital and leverage ratios, liquidity and what counts as liquidity, reso- lution rules, deposit insurance, securitization, stress testing, proper usage of the discount win- dow, tailoring and other requirements (including potential requirements on shadow banks). Because of the recent problems, we can add to this mix the review of concentrated customers, uninsured deposits and potential limitations on the use of HTM portfolios. Ideally, new rules and regulations would also make it easier for banks to provide credit in tougher times. The Basel III Endgame (called Basel IV by some) - which, incredibly, has been nearly 10 years in the making - seems likely to increase, yet again, capi- tal requirements for banks in general, through higher operational risk changes, and for trading and capital markets activity in particular, among other things. Whether or not we agree with all these changes (and we've discussed these regula- tions in detail in prior letters), we will simply have to adjust to them immediately. It's important we describe to our shareholders how we will go about doing that and what it means for banks and, in particular, our bank. MANAGEMENT LESSONS I have spoken in the past about good and bad reve- nue and good and bad expenses. Certain expenses, such as opening well-designed and well-located branches, actually are long-term investments of great value. Conversely, poorly underwritten credit creates revenue that you are bound to regret. Further, there are accounting practices that may distort the true value of actions you take. For example, when we create a new credit card account, we recognize origination costs over 12 months, but an average account exists for over eight years. And with the new accounting rules for loan loss reserves - called the current expected credit losses standard - you book the expected life of loan losses on the day you make the loan, while the revenue comes in over multiple years. (i) For lending-related products, the carrying value represents the allowance for lending-related commitments and the guarantee liability; for derivative- related products, and lending-related commitments for which the fair value option was elected, the carrying value represents the fair value. $ 3,925,502 8.0 % 6.5 % 8.3 % 3,334,925 $ 3,782,035 $ 3,249,912 $ 6.6 % $ 4,367,092 $ Total leverage exposure 4,571,789 Tier 1 leverage ratio $ Adjusted average assets (b) Leverage-based capital metrics: (a (in millions, except ratios) JPMorgan Chase Bank, N.A. JPMorgan Chase & Co. JPMorgan Chase Bank, N.A. JPMorgan Chase & Co. JPMorgan Chase & Co./2022 Form 10-K 277 Notes to consolidated financial statements Other unfunded commitments to extend credit Other unfunded commitments to extend credit generally consist of commitments for working capital and general corporate purposes, extensions of credit to support commercial paper facilities and bond financings in the event that those obligations cannot be remarketed to new investors, as well as committed liquidity facilities to clearing organizations. The Firm also issues commitments under multipurpose facilities which could be drawn upon in several forms, including the issuance of a standby letter of credit. Guarantees U.S. GAAP requires that a guarantor recognize, at the inception of a guarantee, a liability in an amount equal to the fair value of the obligation undertaken in issuing the guarantee. U.S. GAAP defines a guarantee as a contract that contingently requires the guarantor to pay a guaranteed party based upon: (a) changes in an underlying asset, liability or equity security of the guaranteed party; or (b) a third party's failure to perform under a specified agreement. The Firm considers the following off-balance sheet arrangements to be guarantees under U.S. GAAP: standby letters of credit and other financial guarantees, securities lending indemnifications, certain indemnification agreements included within third-party contractual arrangements, certain derivative contracts and the guarantees under the sponsored member repo program. As required by U.S. GAAP, the Firm initially records guarantees at the inception date fair value of the non- contingent obligation assumed (e.g., the amount of consideration received or the net present value of the premium receivable). For these obligations, the Firm records this fair value amount in other liabilities with an offsetting entry recorded in cash (for premiums received), 3,703,873 $ 4,119,286 SLR Expires after 5 years 5 years through 3 years Expires after Expires after 1 year through 3 years 1 year or less By remaining maturity at December 31, (in millions) Expires in 2022 2021 2022 2021 (i) Carrying value" Contractual amount Off-balance sheet lending-related financial instruments, guarantees and other commitments 5.6 % 6.9 % 5.4 % 6.5 % (a) The capital metrics reflect the CECL capital transition provisions. (b) Adjusted average assets, for purposes of calculating the leverage ratios, includes quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill, inclusive of estimated equity method goodwill, and other intangible assets. or other assets (for premiums receivable). Any premium receivable recorded in other assets is reduced as cash is received under the contract, and the fair value of the liability recorded at inception is amortized into income as lending and deposit-related fees over the life of the guarantee contract. The lending-related contingent obligation is recognized based on expected credit losses in addition to, and separate from, any non-contingent obligation. JPMorgan Chase & Co./2022 Form 10-K Notes to consolidated financial statements Note 28 - Off-balance sheet lending-related financial instruments, guarantees, and other commitments JPMorgan Chase provides lending-related financial instruments (e.g., commitments and guarantees) to address the financing needs of its customers and clients. The contractual amount of these financial instruments represents the maximum possible credit risk to the Firm should the customer or client draw upon the commitment or the Firm be required to fulfill its obligation under the guarantee, and should the customer or client subsequently fail to perform according to the terms of the contract. Most of these commitments and guarantees have historically been refinanced, extended, cancelled, or expired without being drawn or a default occurring. As a result, the total contractual amount of these instruments is not, in the Firm's view, representative of its expected future credit exposure or funding requirements. To provide for expected credit losses in wholesale and certain consumer lending-related commitments, an allowance for credit losses on lending-related commitments is maintained. Refer to Note 13 for further information regarding the allowance for credit losses on lending-related commitments. The following table summarizes the contractual amounts and carrying values of off-balance sheet lending-related financial instruments, guarantees and other commitments at December 31, 2022 and 2021. The amounts in the table below for credit card and home equity lending-related commitments represent the total available credit for these products. The Firm has not experienced, and does not anticipate, that all available lines of credit for these products will be utilized at the same time. The Firm can reduce or cancel credit card lines of credit by providing the borrower notice or, in some cases as permitted by law, without notice. In addition, the Firm typically closes credit card lines when the borrower is 60 days or more past due. The Firm may reduce or close HELOCS when there are significant decreases in the value of the underlying property, or when there has been a demonstrable decline in the creditworthiness of the borrower. 276 JPMorgan Chase & Co./2022 Form 10-K 275 Total Non-lending-related contingent obligations are recognized when the liability becomes probable and reasonably estimable. These obligations are not recognized if the estimated amount is less than the carrying amount of any non-contingent liability recognized at inception (adjusted for any amortization). Examples of non-lending-related contingent obligations include indemnifications provided in sales agreements, where a portion of the sale proceeds is allocated to the guarantee, which adjusts the gain or loss that would otherwise result from the transaction. For these indemnifications, the initial liability is amortized to income as the Firm's risk is reduced (i.e., over time or when the indemnification expires). The following table summarizes the contractual amount and carrying value of standby letters of credit and other financial guarantees and other letters of credit arrangements as of December 31, 2022 and 2021. 82 $ 6 $ December 31, 2021 123 $ 9 Guarantee liability December 31, 2022 - 353 Total carrying value Commitments with collateral $ $ 408 $ 6 $ 476 $ 9 15,296 $ 795 $ 14,511 $ 999 $ Allowance for lending-related commitments 4,448 $ Standby letters of credit, other financial guarantees and other letters of credit 2022 2021 December 31, (in millions) Standby letters of credit and other financial guarantees Other letters of credit Standby letters of credit and other financial guarantees Other letters of credit Investment-grade (a) $ 19,205 $ 3,040 $ 19,998 28,530 $ 4,134 $ 27,439 $ The contractual amount and carrying value of guarantees and indemnifications are included in the table on page 277. For additional information on the guarantees, see below. Standby letters of credit and other financial guarantees Standby letters of credit and other financial guarantees are conditional lending commitments issued by the Firm to guarantee the performance of a client or customer to a third party under certain arrangements, such as commercial paper facilities, bond financings, acquisition financings, trade financings and similar transactions. Total contractual amount 8,532 1,094 8,234 Noninvestment-grade (a) 3,087 $ 1,361 (h) At December 31, 2022, includes net markdowns on held-for-sale positions related to unfunded commitments in the bridge financing portfolio. Total Consumer, excluding credit card: indemnifications: Loan sale and securitization-related (7) 1 (2) c。 74,263 66,407 534 65,873 Unsettled repurchase and securities loaned agreements 103,681 715 - - 116,975 116,260 Mortgage repurchase liability Unsettled resale and securities borrowed agreements $ 649 - $ $ 337,770 55,730 $ 283,386 59,180 41,000 12,632 466 $ $ $283,386 $ 5,082 Derivatives qualifying as guarantees $ 938,165 $144,353 $213,146 $ 31,118 $1,326,782 475 Loans sold with recourse ΝΑ ΝΑ (g) At December 31, 2022 and 2021, primarily includes unfunded commitments related to certain tax-oriented equity investments, unfunded commitments to purchase secondary market loans, and other equity investment commitments. (f) At December 31, 2022 and 2021, includes guarantees to the Fixed Income Clearing Corporation under the sponsored member repo program and commitments and guarantees associated with the Firm's membership in certain clearing houses. (e) At December 31, 2022 and 2021, collateral held by the Firm in support of securities lending indemnification agreements was $298.5 billion and $357.4 billion, respectively. Securities lending collateral primarily consists of cash, G7 government securities, and securities issued by U.S. GSES and government agencies. (b) Also includes commercial card lending-related commitments primarily in CB and CIB. (c) Predominantly all consumer and wholesale lending-related commitments are in the U.S. (d) At December 31, 2022 and 2021, reflected the contractual amount net of risk participations totaling $71 million and $44 million, respectively, for other unfunded commitments to extend credit; $8.2 billion and $7.9 billion, respectively, for standby letters of credit and other financial guarantees; and $512 million and $451 million, respectively, for other letters of credit. In regulatory filings with the Federal Reserve these commitments are shown gross of risk participations. (a) Includes certain commitments to purchase loans from correspondents. 69 53 182,701 10,490 191,068 8,634 2,846 209 723 191,068 4,856 (g) Other guarantees and commitments Exchange & clearing house guarantees and commitments 80 ΝΑ 3 NA 금금 ΝΑ ΝΑ 140,852 206,604 23,441 471,980 NA NA ΝΑ (a) The ratings scale is based on the Firm's internal risk ratings. Refer to Note 12 for further information on internal risk ratings. 820 827 28 61 19 NA Lending-related $ 2,624 9 2,522 - 730,534 821,284 821,284 102 75 45,334 33,518 7,677 6,542 3,501 15,798 2 12,338 837,082 100 6,089 $ 21,287 $ 32,996 12,231 1,588 6,542 $ 3,500 $ 1 10,642 5,156 $ $ Wholesale: Total consumer(c) Credit card (b) Total consumer, excluding credit card Auto and other Residential Real Estate" (a) 75 3,501 6,542 7,677 2,742 6 476 408 28,530 4,448 486,445 $1,262,313 27,439 4,134 1,023 1 4,585 98 8,272 343 13,559 3,692 101,083 2,037 2,328 453,467 440,407 22,417 201,921 132,237 854,802 775,868 75 102 Other unfunded commitments to extend credit (d) Standby letters of credit and other financial guarantees $ 2,817 (d) Total wholesale (c) Total lending-related Other guarantees and commitments Securities lending indemnification agreements and guarantees (h) 83,832 Other letters of credit(d) 278 76 Note 26 - Restricted cash, other restricted assets and intercompany funds transfers (657) (705) Decreases related to cash settlements with taxing authorities (126) (148) (116) Balance at December 31, $ 5,043 $ 4,636 $ 4,250 After-tax interest expense/(benefit) and penalties related to income tax liabilities recognized in income tax expense were $141 million, $174 million and $147 million in 2022, 2021 and 2020, respectively. At December 31, 2022 and 2021, in addition to the liability for unrecognized tax benefits, the Firm had accrued $1.3 billion and $1.1 billion, respectively, for income tax-related interest and penalties. 272 JPMorgan Chase & Co./2022 Form 10-K Restricted cash and other restricted assets Certain of the Firm's cash and other assets are restricted as to withdrawal or usage. These restrictions are imposed by various regulatory authorities based on the particular activities of the Firm's subsidiaries. The business of JPMorgan Chase Bank, N.A. is subject to examination and regulation by the OCC. The Bank is a member of the U.S. Federal Reserve System, and its deposits in the U.S. are insured by the FDIC, subject to applicable limits. The Firm is required to maintain cash reserves at certain non-US central banks. The Firm is also subject to rules and regulations established by other U.S. and non U.S. regulators. As part of its compliance with the respective regulatory requirements, the Firm's broker-dealer activities are subject to certain restrictions on cash and other assets. The following table presents the components of the Firm's restricted cash: 14.6 December 31, (in billions) 2022 2021 Segregated for the benefit of securities and cleared derivative customers 18.7 (824) related to prior periods Decreases based on tax positions 362 JPMorgan Chase - New York State 2012-2014 Field Examination JPMorgan Chase - New York City 2015-2017 Field Examination JPMorgan Chase - U.K. 2011-2020 Field examination of certain select entities Year ended December 31, (in millions) 2022 Cash reserves at non-U.S. central banks and held for other general purposes Balance at January 1, 2021 $ 4,250 2020 $ 4,024 Increases based on tax positions related to the current period 1,234 798 685 Increases based on tax positions related to prior periods 123 393 $ 4,636 8.1 Total restricted cash (a) $ 26.8 $ 19.7 Tier 1 capital The following table presents the risk-based regulatory capital ratio requirements and well-capitalized ratios to which the Firm and its IDI subsidiaries were subject as of December 31, 2022 and 2021. Standardized capital Risk-based capital ratios CET1 capital Tier 1 capital Total capital Well-capitalized ratios ■(e) ratio requirements BHC (a)(b) Advanced capital ratio requirements IDI (c) BHC (a) Add'l -Tier 1 capital IDI (c) 12.0 % 7.0 % 10.5 % 7.0 % ΝΑ 6.5 % 13.5 15.5 8.5 10.5 12.0 8.5 6.0 % BHC (d) IDI Field examination of amended returns Field examination of original and amended returns • Perpetual preferred stock NOL and tax credit carryforwards 5.1 (a) Comprises $25.4 billion and $18.4 billion in deposits with banks, and $1.4 billion and $1.3 billion in cash and due from banks on the Consolidated balance sheets as of December 31, 2022 and 2021, respectively. Also, as of December 31, 2022 and 2021, the Firm had the following other restricted assets: • Cash and securities pledged with clearing organizations for the benefit of customers of $42.4 billion and $47.5 billion, respectively. Securities with a fair value of $31.7 billion and $30.0 billion, respectively, were also restricted in relation to customer activity. Intercompany funds transfers Restrictions imposed by U.S. federal law prohibit JPMorgan Chase Bank, N.A., and its subsidiaries, from lending to JPMorgan Chase & Co. ("Parent Company") and certain of its affiliates unless the loans are secured in specified amounts. Such secured loans provided by any banking subsidiary to the Parent Company or to any particular affiliate, together with certain other transactions with such affiliate (collectively referred to as "covered transactions"), must be made on terms and conditions that are consistent with safe and sound banking practices. In addition, unless collateralized with cash or US Government debt obligations, covered transactions are generally limited to 10% of the banking subsidiary's total capital, as determined by the risk- based capital guidelines; the aggregate amount of covered transactions between any banking subsidiary and all of its affiliates is limited to 20% of the banking subsidiary's total capital. The Parent Company's two principal subsidiaries are JPMorgan Chase Bank, N.A. and JPMorgan Chase Holdings LLC, an intermediate holding company (the "IHC"). The IHC generally holds the stock of JPMorgan Chase's subsidiaries other than JPMorgan Chase Bank, N.A. and its subsidiaries. The IHC also owns other assets and provides intercompany loans to the Parent Company. The Parent Company is obligated to contribute to the IHC substantially all the net proceeds received from securities issuances (including issuances of senior and subordinated debt securities and of preferred and common stock). The principal sources of income and funding for the Parent Company are dividends from JPMorgan Chase Bank, N.A. and dividends and extensions of credit from the IHC. In addition to dividend restrictions set forth in statutes and regulations, the Federal Reserve, the OCC and the FDIC have authority under the Financial Institutions Supervisory Act to prohibit or to limit the payment of dividends by the banking organizations they supervise, including the Parent Company and its subsidiaries that are banks or bank holding companies, if, in the banking regulator's opinion, payment of a dividend would constitute an unsafe or unsound practice in light of the financial condition of the banking organization. The IHC is prohibited from paying dividends or extending credit to the Parent Company if certain capital or liquidity "thresholds" are breached or if limits are otherwise imposed by the Parent Company's management or Board of Directors. At January 1, 2023, the Parent Company's banking subsidiaries could pay, in the aggregate, approximately $34 billion in dividends to their respective bank holding companies without the prior approval of their relevant banking regulators. The capacity to pay dividends in 2023 will be supplemented by the banking subsidiaries' earnings during the year. JPMorgan Chase & Co./2022 Form 10-K Total capital 273 Note 27 - Regulatory capital The Federal Reserve establishes capital requirements, including well-capitalized requirements, for the consolidated financial holding company. The Office of the Comptroller of the Currency ("OCC") establishes similar minimum capital requirements and standards for the Firm's principal IDI subsidiary, JPMorgan Chase Bank, N.A. The capital rules under Basel III establish minimum capital ratios and overall capital adequacy standards for large and internationally active U.S. bank holding companies and banks, including the Firm and its IDI subsidiaries, including JPMorgan Chase Bank, N.A. Two comprehensive approaches are prescribed for calculating RWA: a standardized approach ("Basel III Standardized"), and an advanced approach ("Basel III Advanced"). For each of the risk-based capital ratios, the capital adequacy of the Firm and JPMorgan Chase Bank, N.A. is evaluated against the lower of the Standardized or Advanced approaches compared to their respective regulatory capital ratio requirements. The three components of regulatory capital under the Basel Ill rules are as illustrated below: Common stockholder's equity including capital for AOCI related to: • AFS debt securities • Defined benefit pension and OPEB plans CET1 capital Less certain deductions for: ⚫ Goodwill • MSRS • Deferred tax assets that arise from Notes to consolidated financial statements Status 2014-2018 Periods under examination 2011 - 2013 2,882 2,063 29,778 31,820 Stable value contracts with contractually limited exposure Maximum exposure of stable value contracts with contractually limited exposure 55,730 59,180 $ 2021 December 31, December 31, 2022 (in millions) Notional amounts Derivative guarantees The following table summarizes the derivatives qualifying as guarantees as of December 31, 2022 and 2021. Derivative payables The fair value of derivative guarantees reflects the probability, in the Firm's view, of whether the Firm will be required to perform under the contract. The Firm reduces exposures to these contracts by entering into offsetting transactions, or by entering into contracts that hedge the market risk related to the derivative guarantees. The Firm transacts in certain derivative contracts that have the characteristics of a guarantee under U.S. GAAP. These contracts include written put options that require the Firm to purchase assets upon exercise by the option holder at a specified price by a specified date in the future. The Firm may enter into written put option contracts in order to meet client needs, or for other trading purposes. The terms of written put options are typically five years or less. Derivatives deemed to be guarantees also includes stable value contracts, commonly referred to as “stable value products", that require the Firm to make a payment of the difference between the market value and the book value of a counterparty's reference portfolio of assets in the event that market value is less than book value and certain other conditions have been met. Stable value products are transacted in order to allow investors to realize investment returns with less volatility than an unprotected portfolio. These contracts are typically longer-term or may have no stated maturity, but allow the Firm to elect to terminate the contract under certain conditions. Derivatives qualifying as guarantees The cash collateral held by the Firm may be invested on behalf of the client in indemnified resale agreements, whereby the Firm indemnifies the client against the loss of principal invested. To minimize its liability under these agreements, the Firm obtains collateral with a market value exceeding 100% of the principal invested. Through the Firm's securities lending program, counterparties' securities, via custodial and non-custodial arrangements, may be lent to third parties. As part of this program, the Firm provides an indemnification in the lending agreements which protects the lender against the failure of the borrower to return the lent securities. To minimize its liability under these indemnification agreements, the Firm obtains cash or other highly liquid collateral with a market value exceeding 100% of the value of the securities on loan from the borrower. Collateral is marked to market daily to help assure that collateralization is adequate. Additional collateral is called from the borrower if a shortfall exists, or collateral may be released to the borrower in the event of overcollateralization. If a borrower defaults, the Firm would use the collateral held to purchase replacement securities in the market or to credit the lending client or counterparty with the cash equivalent thereof. Securities lending indemnifications JPMorgan Chase & Co./2022 Form 10-K Affordable housing tax credits The Firm recognized $1.8 billion of tax credits and other tax benefits associated with investments in affordable housing projects within income tax expense for the year ended 2022, and $1.7 billion and $1.5 billion for the years ended 2021 and 2020, respectively. The amount of amortization of such investments reported in income tax expense was $1.4 billion, $1.3 billion and $1.2 billion, respectively. The carrying value of these investments, which are reported in other assets on the Firm's Consolidated balance sheets, was $12.1 billion and $10.8 billion at December 31, 2022 and 2021, respectively. The amount of commitments related to these investments, which are reported in accounts payable and other liabilities on the Firm's Consolidated balance sheets, was $5.4 billion and $4.6 billion at December 31, 2022 and 2021, respectively. Deferred taxes Deferred income tax expense/(benefit) results from differences between assets and liabilities measured for financial reporting purposes versus income tax return purposes. Deferred tax assets are recognized if, in management's judgment, their realizability is determined to be more likely than not. If a deferred tax asset is determined to be unrealizable, a valuation allowance is established. The significant components of deferred tax assets and liabilities are reflected in the following table. December 31, (in millions) Deferred tax assets Allowance for loan losses Employee benefits Accrued expenses and other Non-U.S. operations Tax attribute carryforwards The notional value of derivative guarantees generally represents the Firm's maximum exposure. However, exposure to certain stable value products is contractually limited to a substantially lower percentage of the notional amount. 2022 Fair value 475 JPMorgan Chase & Co./2022 Form 10-K 280 It is difficult to estimate the Firm's maximum possible exposure through its role as a clearing member, as this would require an assessment of transactions that clients may execute in the future. However, based upon historical experience, and the credit risk mitigants available to the Firm, management believes it is unlikely that the Firm will have to make any material payments under these arrangements and the risk of loss is expected to be remote. Refer to Note 5 for information on the derivatives that the Firm executes for its own account and records in its Consolidated Financial Statements. The Firm reflects its exposure to nonperformance risk of the client through the recognition of margin receivables from clients and margin payables to CCPs; the clients' underlying securities or derivative contracts are not reflected in the Firm's Consolidated Financial Statements. As a clearing member, the Firm is exposed to the risk of nonperformance by its clients, but is not liable to clients for the performance of the CCPs. Where possible, the Firm seeks to mitigate its risk to the client through the collection of appropriate amounts of margin at inception and throughout the life of the transactions. The Firm can also cease providing clearing services if clients do not adhere to their obligations under the clearing agreement. In the event of nonperformance by a client, the Firm would close out the client's positions and access available margin. The CCP would utilize any margin it holds to make itself whole, with any remaining shortfalls required to be paid by the Firm as a clearing member. The Firm provides clearing services for clients by entering into securities purchases and sales and derivative contracts with CCPs, including ETDs such as futures and options, as well as OTC-cleared derivative contracts. As a clearing member, the Firm stands behind the performance of its clients, collects cash and securities collateral (margin) as well as any settlement amounts due from or to clients, and remits them to the relevant CCP or client in whole or part. There are two types of margin: variation margin is posted on a daily basis based on the value of clients' derivative contracts and initial margin is posted at inception of a derivative contract, generally on the basis of the potential changes in the variation margin requirement for the contract. For the years ended December 31, 2022, 2021 and 2020, the Firm processed an aggregate volume of $2,158.4 billion, $1,886.7 billion, and $1,597.3 billion, respectively. Clearing Services - Client Credit Risk Under the rules of payment networks, in its role as a merchant acquirer, the Firm's Merchant Services business CIB Payments, retains a contingent liability for disputed processed credit and debit card transactions that result in a charge-back to the merchant. If a dispute is resolved in the cardholder's favor, the Firm will (through the cardholder's issuing bank) credit or refund the amount to the cardholder and will charge back the transaction to the merchant. If the Firm is unable to collect the amount from the merchant, the Firm will bear the loss for the amount credited or refunded to the cardholder. The Firm mitigates this risk by withholding future settlements, retaining cash reserve accounts or obtaining other collateral. In addition, the Firm recognizes a valuation allowance that covers the payment or performance risk related to charge-backs. Merchant charge-backs In connection with issuing securities to investors outside the U.S., the Firm may agree to pay additional amounts to the holders of the securities in the event that, due to a change in tax law, certain types of withholding taxes are imposed on payments on the securities. The terms of the securities may also give the Firm the right to redeem the securities if such additional amounts are payable. The Firm may also enter into indemnification clauses in connection with the licensing of software to clients ("software licensees") or when it sells a business or assets to a third party ("third- party purchasers"), pursuant to which it indemnifies software licensees for claims of liability or damages that may occur subsequent to the licensing of the software, or third-party purchasers for losses they may incur due to actions taken by the Firm prior to the sale of the business or assets. It is difficult to estimate the Firm's maximum exposure under these indemnification arrangements, since this would require an assessment of future changes in tax law and future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to be remote. Indemnification agreements - general Other off-balance sheet arrangements 649 or Freddie Mac or a private investor, insurer or guarantor. Losses on recourse servicing predominantly occur when foreclosure sales proceeds of the property underlying a defaulted loan are less than the sum of the outstanding principal balance, plus accrued interest on the loan and the cost of holding and disposing of the underlying property. The Firm's securitizations are predominantly nonrecourse, thereby effectively transferring the risk of future credit losses to the purchaser of the mortgage-backed securities issued by the trust. The unpaid principal balance of loans sold with recourse as well as the carrying value of the related liability that the Firm has recorded in accounts payable and other liabilities on the Consolidated balance sheets, which is representative of the Firm's view of the likelihood it will have to perform under its recourse obligations, are disclosed in the table on page 277. 279 JPMorgan Chase & Co./2022 Form 10-K The Firm provides servicing for mortgages and certain commercial lending products on both a recourse and nonrecourse basis. In nonrecourse servicing, the principal credit risk to the Firm is the cost of temporary servicing advances of funds (i.e., normal servicing advances). In recourse servicing, the servicer agrees to share credit risk with the owner of the mortgage loans, such as Fannie Mae Loans sold with recourse Refer to Note 30 for additional information regarding litigation. The liability related to repurchase demands associated with private label securitizations is separately evaluated by the Firm in establishing its litigation reserves. Private label securitizations In connection with the Firm's mortgage loan sale and securitization activities with U.S. GSES the Firm has made representations and warranties that the loans sold meet certain requirements, and that may require the Firm to repurchase mortgage loans and/or indemnify the loan purchaser if such representations and warranties are breached by the Firm. Loan sales-and securitization-related indemnifications Mortgage repurchase liability In the normal course of business, the Firm enters into resale and securities borrowed agreements. At settlement, these commitments result in the Firm advancing cash to and receiving securities collateral from the counterparty. The Firm also enters into repurchase and securities loaned agreements. At settlement, these commitments result in the Firm receiving cash from and providing securities collateral to the counterparty. Such agreements settle at a future date. These agreements generally do not meet the definition of a derivative, and therefore, are not recorded on the Consolidated balance sheets until settlement date. These agreements predominantly have regular-way settlement terms. Refer to Note 11 for a further discussion of securities financing agreements. Unsettled securities financing agreements In addition to derivative contracts that meet the characteristics of a guarantee, the Firm is both a purchaser and seller of credit protection in the credit derivatives market. Refer to Note 5 for a further discussion of credit derivatives. Notes to consolidated financial statements 8.0 2021 5,193 2,049 Leasing transactions 2,843 4,227 Other, net 3,801 4,459 Gross deferred tax liabilities 10,552 14,024 Net deferred tax (liabilities)/assets $ 1,864 5,875 $ JPMorgan Chase & Co./2022 Form 10-K JPMorgan Chase has recorded deferred tax assets of $365 million at December 31, 2022, in connection with U.S. federal and non-U.S. NOL carryforwards and other tax attributes, FTC carryforwards, and state and local capital loss carryforwards. At December 31, 2022, total U.S. federal NOL carryforwards were $648 million, non-U.S. NOL carryforwards were $308 million, FTC carryforwards were $81 million, state and local capital loss carryforwards were $1.0 billion, and other U.S. federal tax attributes were $256 million. If not utilized, a portion of the U.S. federal NOL carryforwards and other U.S. federal tax attributes will expire between 2026 and 2037 whereas others have an unlimited carryforward period. Similarly, certain non-U.S. NOL carryforwards will expire between 2026 and 2039 whereas others have an unlimited carryforward period. The FTC carryforwards will expire between 2029 and 2030, and the state and local capital loss carryforwards will expire in 2026. The valuation allowance at December 31, 2022, was due to the state and local capital loss carryforwards, FTC carryforwards, and certain non-U.S. deferred tax assets, including NOL carryforwards. 271 Notes to consolidated financial statements Unrecognized tax benefits At December 31, 2022, 2021 and 2020, JPMorgan Chase's unrecognized tax benefits, excluding related interest expense and penalties, were $5.0 billion, $4.6 billion and $4.3 billion, respectively, of which $3.8 billion, $3.4 billion and $3.1 billion, respectively, if recognized, would reduce the annual effective tax rate. Included in the amount of unrecognized tax benefits are certain items that would not affect the effective tax rate if they were recognized in the Consolidated statements of income. These unrecognized items include the tax effect of certain temporary differences, the portion of gross state and local unrecognized tax benefits that would be offset by the benefit from associated U.S. federal income tax deductions, and the portion of gross non-U.S. unrecognized tax benefits that would have offsets in other jurisdictions. JPMorgan Chase evaluates the need for changes in unrecognized tax benefits based on its anticipated tax return filing positions as part of its U.S. federal and state and local tax returns. In addition, the Firm is presently under audit by a number of taxing authorities, most notably by the Internal Revenue Service, as summarized in the Tax examination status table below. The evaluation of unrecognized tax benefits as well as the potential for audit settlements make it reasonably possible that over the next 12 months the gross balance of unrecognized tax benefits may increase or decrease by as much as approximately $1.0 billion. The change in the unrecognized tax benefit would result in a payment or income statement recognition. The following table presents a reconciliation of the beginning and ending amount of unrecognized tax benefits. Tax examination status JPMorgan Chase is continually under examination by the Internal Revenue Service, by taxing authorities throughout the world, and by many state and local jurisdictions throughout the U.S. The following table summarizes the status of significant income tax examinations of JPMorgan Chase and its consolidated subsidiaries as of December 31, 2022. JPMorgan Chase - U.S. JPMorgan Chase - U.S. (3,600) $ hedges 3,289 $ 4,345 1,342 987 8,577 3,955 1,148 900 365 615 Gross deferred tax assets 16,625 Mortgage servicing rights, net of 10,802 (198) (378) Deferred tax assets, net of valuation allowance $ 16,427 $ 10,424 Deferred tax liabilities Depreciation and amortization $ 2,044 $ Valuation allowance 14.0 326 10.0 $ CET1 capital (a) Risk-based capital metrics: a Chase Bank, N.A. JPMorgan JPMorgan Chase & Co. JPMorgan Chase Bank, N.A. Chase & Co. JPMorgan Basel III Advanced Basel III Standardized (in millions, except ratios) December 31, 2021 213,942 18.7 18.1 16.8 18.3 15.3 16.9 14.9 18.3 % 13.6 % 16.9 % 13.2 % 1,475,602 1,609,773 1,597,072 1,653,538 16.4 Risk-weighted assets $ Total capital 10.5 Three months ended 19.5 17.2 17.8 16.8 Total capital ratio 19.2 15.9 19.2 % 13.8 % 16.9 % 16.9 15.0 13.1 % Tier 1 capital 1,392,847 1,582,280 1,638,900 Risk-weighted assets 272,299 266,910 266,907 $ 213,942 246,162 265,796 $ 266,907 266,910 281,826 274,900 246,162 Tier 1 capital ratio CET1 capital ratio 1,547,920 275,255 (a) The capital metrics reflect the CECL capital transition provisions. 269,668 274 (b) The Federal Reserve's regulations do not establish well-capitalized thresholds for these measures for BHCs. (a) Represents minimum SLR requirement of 3.0%, as well as supplementary leverage buffer requirements of 2.0% and 3.0% for BHC and IDI subsidiaries, respectively. Note: The table above is as defined by the regulations issued by the Federal Reserve, OCC and FDIC and to which the Firm and its IDI subsidiaries are subject. Under the risk-based capital and leverage-based guidelines of the Federal Reserve, JPMorgan Chase is required to maintain minimum ratios for CET1 capital, Tier 1 capital, Total capital, Tier 1 leverage and the SLR. Failure to meet these minimum requirements could cause the Federal Reserve to take action. IDI subsidiaries are also subject to these capital requirements established by their respective primary regulators. 6.0 ΝΑ 6.0 5.0 SLR 5.0 % ΝΑ 4.0 % 4.0 % Leverage-based capital ratios Tier 1 leverage IDI BHC (b) 269,672 Note: The table above is as defined by the regulations issued by the Federal Reserve, OCC and FDIC and to which the Firm and its IDI subsidiaries are subject. (a) Represents the regulatory capital ratio requirements applicable to the Firm. The CET1, Tier 1 and Total capital ratio requirements each include a respective minimum requirement plus a GSIB surcharge of 3.5% as calculated under Method 2; plus a 4.0% SCB for Basel III Standardized ratios and a fixed 2.5% capital conservation buffer for Basel III Advanced ratios. The countercyclical buffer is currently set to 0% by the federal banking agencies. (b) For the period ended December 31, 2021, the CET1, Tier 1, and Total capital ratio requirements under Basel III Standardized applicable to the Firm were 11.2%, 12.7% and 14.7%, respectively. SCB for Basel III Standardized ratio for 2021 was 3.2%. 10.0 (e) Represents requirements for IDI subsidiaries pursuant to regulations issued under the FDIC Improvement Act. JPMorgan Chase & Co./2022 Form 10-K The following table presents the leverage-based regulatory capital ratio requirements and well-capitalized ratios to which the Firm and its IDI subsidiaries were subject as of December 31, 2022 and 2021. • Qualifying allowance for credit losses Tier 2 capital Capital ratio requirements (a) Well-capitalized ratios BHC IDI Long-term debt qualifying as Tier 2 CECL regulatory capital transition (c) Represents requirements for JPMorgan Chase's IDI subsidiaries. The CET1, Tier 1 and Total capital ratio requirements include a fixed capital conservation buffer requirement of 2.5% that is applicable to the IDI subsidiaries. The IDI subsidiaries are not subject to the GSIB surcharge. (d) Represents requirements for bank holding companies pursuant to regulations issued by the Federal Reserve. Beginning January 1, 2022, the $2.9 billion CECL capital benefit is being phased out at 25% per year over a three- year period. As of December 31, 2022, the Firm's CET1 capital reflected the remaining $2.2 billion benefit associated with the CECL capital transition provisions. Until December 31, 2021, the Firm's capital reflected a two year delay of the effects of CECL provided by the Federal Reserve Board in response to the COVID-19 pandemic. 218,934 245,631 264,583 277,769 269,672 245,631 Total capital ratio Tier 1 capital ratio CET1 capital ratio Total capital Tier 1 capital $ 269,668 $ 218,934 288,433 CET1 capital Additionally, effective January 1, 2022, the Firm phased out 25% of the other CECL capital transition provisions which impacted Tier 2 capital, adjusted average assets, total leverage exposure and RWA, as applicable. Refer to Note 1 for further information on the CECL accounting guidance. $ The following tables present risk-based capital metrics under both the Basel III Standardized and Basel III Advanced approaches and leverage-based capital metrics for JPMorgan Chase and JPMorgan Chase Bank, N.A. As of December 31, 2022 and 2021, JPMorgan Chase and JPMorgan Chase Bank, N.A. were well-capitalized and met all capital requirements to which each was subject. December 31, 2022 Basel III Standardized Basel III Advanced $ Chase & Co. JPMorgan Chase Bank, N.A. Risk-based capital metrics: (a) JPMorgan Chase & Co. (in millions, except ratios) JPMorgan Chase Bank, N.A. JPMorgan 282 JPMorgan Chase & Co./2022 Form 10-K Note 30 - Litigation Contingencies • The Firm believes the estimate of the aggregate range of reasonably possible losses, in excess of reserves established, for its legal proceedings is from $0 to approximately $1.2 billion at December 31, 2022. This estimated aggregate range of reasonably possible losses was based upon information available as of that date for those proceedings in which the Firm believes that an estimate of reasonably possible loss can be made. For certain matters, the Firm does not believe that such an estimate can be made, as of that date. The Firm's estimate of the aggregate range of reasonably possible losses involves significant judgment, given: • • . the number, variety and varying stages of the proceedings, including the fact that many are in preliminary stages, the existence in many such proceedings of multiple defendants, including the Firm, whose share of liability (if any) has yet to be determined, As of December 31, 2022, the Firm and its subsidiaries and affiliates are defendants or respondents in numerous legal proceedings, including private, civil litigations, government investigations or regulatory enforcement matters. The litigations range from individual actions involving a single plaintiff to class action lawsuits with potentially millions of class members. Investigations and regulatory enforcement matters involve both formal and informal proceedings, by both governmental agencies and self-regulatory organizations. These legal proceedings are at varying stages of adjudication, arbitration or investigation, and involve each of the Firm's lines of business and several geographies and a wide variety of claims (including common law tort and contract claims and statutory antitrust, securities and consumer protection claims), some of which present novel legal theories. $ 793.2 $ 714.7 485.9 202.9 $ 104.4 $ 2021 2022 Trading assets and other Loans Investment securities December 31, (in billions) Total pledged assets do not include assets of consolidated VIES; these assets are used to settle the liabilities of those entities. Refer to Note 14 for additional information on assets and liabilities of consolidated VIES. Refer to Note 11 for additional information on the Firm's securities financing activities. Refer to Note 20 for additional information on the Firm's long-term debt. The significant components of the Firm's pledged assets were as follows. $ 793.2 $ 714.7 the numerous yet-unresolved issues in many of the proceedings, including issues regarding class certification and the scope of many of the claims, and 112.0 476.4 567.6 80.1 428.5 206.1 Total pledged assets The original class action was divided into two separate actions, one seeking primarily monetary relief and the other seeking primarily injunctive relief. In September 2018, the parties to the monetary class action finalized an agreement which amends and supersedes the prior settlement agreement. Pursuant to this settlement, the defendants collectively contributed an additional $900 million to the approximately $5.3 billion previously held in escrow from the original settlement. In December 2019, the amended settlement agreement was approved by the District Court. Certain merchants appealed the District Court's approval order, and those appeals are pending. Based on the percentage of merchants that opted out of the amended class settlement, $700 million has been returned to the defendants from the settlement escrow in accordance with the settlement agreement. The injunctive class action continues separately, and in September 2021, the District Court granted plaintiffs' motion for class certification in part, and denied the motion in part. In addition, the outcome of a particular proceeding may be a result which the Firm did not take into account in its estimate because the Firm had deemed the likelihood of that outcome to be remote. Accordingly, the Firm's estimate of the aggregate range of reasonably possible losses will change from time to time, and actual losses may vary significantly. 7,011 $ $ (d) decision with the European General Court, and that appeal is pending. In addition, the Firm has been named as a defendant along with other banks in various individual and putative class actions related to benchmark rates, including U.S. dollar LIBOR. In actions related to U.S. dollar LIBOR during the period that it was administered by the BBA, the Firm has obtained dismissal of certain actions and resolved certain other actions, and others are in various stages of litigation. The United States District Court for the Southern District of New York has granted class certification of antitrust claims related to bonds and interest rate swaps sold directly by the defendants, including the Firm. A consolidated putative class action related to the period that U.S. dollar LIBOR was administered by ICE Benchmark Administration has been dismissed. In addition, a group of individual plaintiffs filed a lawsuit asserting antitrust claims, alleging that the Firm and other defendants were engaged in an unlawful agreement to set U.S. dollar LIBOR and conspired to monopolize the market for LIBOR-based consumer loans and credit cards. In September 2022, the Court dismissed plaintiffs' complaint in its entirety, and plaintiffs filed an amended complaint asserting similar antitrust claims, which defendants have moved to dismiss. The Firm's settlements of putative class actions related to the Singapore Interbank Offered Rate and the Singapore Swap Offer Rate, and the Australian Bank Bill Swap Reference Rate received final court approval in November 2022, while the settlement related to Swiss franc LIBOR remains subject to court approval. Securities Lending Antitrust Litigation. JPMorgan Chase Bank, N.A., J.P. Morgan Securities LLC, J.P. Morgan Prime, Inc., and J.P. Morgan Strategic Securities Lending Corp. are named as defendants in a putative class action filed in the United States District Court for the Southern District of New York. The complaint asserts violations of federal antitrust law and New York State common law in connection with an alleged conspiracy to prevent the emergence of anonymous exchange trading for securities lending transactions. Defendants' motion to dismiss the complaint was denied. Plaintiffs have moved to certify a class in this action, which defendants are opposing. Shareholder Litigation. Several shareholder putative class actions, as well as shareholder derivative actions purporting to act on behalf of the Firm, have been filed against the Firm, its Board of Directors and certain of its current and former officers. Certain of these shareholder suits relate to historical trading practices by former employees in the precious metals and U.S. treasuries markets and related conduct which were the subject of the Firm's resolutions with the DOJ, CFTC and SEC in September 2020, and fiduciary activities that were separately the subject of a resolution between JPMorgan Chase Bank, N.A. and the OCC in November 2020. One of these shareholder derivative suits was filed in the Supreme Court of the State of New York in May 2022, asserting breach of fiduciary duty and unjust enrichment claims relating to the historical trading practices and related conduct and fiduciary activities which were the subject of the resolutions described above. In December 2022, the court granted defendants' motion to dismiss this action in full. A second shareholder derivative action was filed in the United States District Court for the Eastern District of New York in December 2022 relating to the historical trading practices and related conduct, which asserts breach of fiduciary duty and contribution claims and alleges that the shareholder is excused from making a demand to commence litigation because such a demand would have been futile. In addition, a consolidated putative class action is pending in the United States District Court for the Eastern District of New York on behalf of shareholders who acquired shares of JPMorgan Chase common stock during the putative class period, alleging that certain SEC filings of the Firm were materially false or misleading because they did not disclose certain information relating to the historical trading practices and conduct. Defendants have moved to dismiss the amended complaint in this action. A separate shareholder derivative suit was filed in March 2022 in the United States District Court for the Eastern District of New York asserting breaches of fiduciary duty and violations of federal securities laws based on the alleged failure of the Board of Directors to exercise adequate oversight over the Firm's compliance with records preservation requirements which were the subject of resolutions between certain of the Firm's subsidiaries and the SEC and the CFTC. Defendants' motion to dismiss the amended complaint is pending. * * In addition to the various legal proceedings discussed above, JPMorgan Chase and its subsidiaries are named as defendants or are otherwise involved in a substantial number of other legal proceedings. The Firm believes it has meritorious defenses to the claims asserted against it in its currently outstanding legal proceedings and it intends to defend itself vigorously. Additional legal proceedings may be initiated from time to time in the future. JPMorgan Chase & Co./2022 Form 10-K the uncertainty of the various potential outcomes of such proceedings, including where the Firm has made assumptions concerning future rulings by the court or other adjudicator, or about the behavior or incentives of adverse parties or regulatory authorities, and those assumptions prove to be incorrect. 284 Jeffrey Epstein Litigation. JPMorgan Chase Bank, N.A. is named as a defendant in two lawsuits filed in the United States District Court for the Southern District of New York which allege that JPMorgan Chase Bank, N.A. knowingly facilitated Jeffrey Epstein's sex trafficking and other unlawful conduct by providing banking services to Epstein until 2013. One case, which was filed in November 2022, is a putative class action filed by an alleged sex-trafficking victim of Epstein, and the other case, which was filed in December 2022, was brought on behalf of the government of the United States Virgin Islands and also alleges certain Virgin Islands statutory claims. JPMorgan Chase Bank, N.A. has moved to dismiss both complaints. Of the merchants who opted out of the amended damages class settlement, certain merchants filed individual actions raising similar allegations against Visa and Mastercard, as well as against the Firm and other banks. While some of those actions remain pending, the defendants have reached settlements with the merchants who opted out representing over half of the combined Mastercard-branded and Visa- branded payment card sales volume. appeal and remanded to the United States District Court for the Eastern District of New York. Interchange Litigation. Groups of merchants and retail associations filed a series of class action complaints alleging that Visa and Mastercard, as well as certain banks, conspired to set the price of credit and debit card interchange fees and enacted related rules in violation of antitrust laws. In 2012, the parties initially settled the cases for a cash payment, but that settlement was reversed on With respect to civil litigation matters, in August 2018, the United States District Court for the Southern District of New York granted final approval to the Firm's settlement of a consolidated class action brought by U.S.-based plaintiffs, which principally alleged violations of federal antitrust laws based on an alleged conspiracy to manipulate foreign exchange rates and also sought damages on behalf of persons who transacted in FX futures and options on futures. Although certain members of the settlement class filed requests to the Court to be excluded from the class, an agreement to resolve their claims was reached in December 2022. A putative class action remains pending against the Firm and other foreign exchange dealers on behalf of certain consumers who purchased foreign currencies at allegedly inflated rates. In addition, some FX-related individual and putative class actions based on similar alleged underlying conduct have been filed outside the U.S., including in the U.K., Israel, the Netherlands, Brazil and Australia. An agreement to resolve one of the UK actions was reached in December 2022. In a putative class action pending before the U.K. Competition Appeal Tribunal, proposed class representatives have appealed the tribunal's denial of a request for class certification on an opt-out basis. In Israel, a settlement in principle has been reached in the putative class action, which remains subject to court approval. instructed as part of a complex fraud not involving JPMorgan Chase Bank, N.A., but that JPMorgan Chase Bank, N.A. was or should have been on notice that the payments may be fraudulent. A trial was held between February and April 2022. In June 2022, the Court decided the case in favor of JPMorgan Chase Bank, N.A. and dismissed it in full. In November 2022, the Court refused permission to the FRN to appeal the dismissal, and the matter was concluded. Foreign Exchange Investigations and Litigation. The Firm previously reported settlements with certain government authorities relating to its foreign exchange ("FX") sales and trading activities and controls related to those activities. Among those resolutions, in May 2015, the Firm pleaded guilty to a single violation of federal antitrust law. The Department of Labor ("DOL") granted the Firm exemptions that permit the Firm and its affiliates to continue to rely on the Qualified Professional Asset Manager exemption under the Employee Retirement Income Security Act ("ERISA") through the ten-year disqualification period following the antitrust plea. The only remaining FX-related governmental inquiry is a South Africa Competition Commission matter which is currently pending before the South Africa Competition Tribunal. Notes to consolidated financial statements 283 JPMorgan Chase & Co./2022 Form 10-K Federal Republic of Nigeria Litigation. JPMorgan Chase Bank, N.A. operated an escrow and depository account for the Federal Government of Nigeria ("FGN") and two major international oil companies. The account held approximately $1.1 billion in connection with a dispute among the clients over rights to an oil field. Following the settlement of the dispute, JPMorgan Chase Bank, N.A. paid out the monies in the account in 2011 and 2013 in accordance with directions received from its clients. In November 2017, the Federal Republic of Nigeria ("FRN") commenced a claim in the English High Court for approximately $875 million in payments made out of the accounts. The FRN alleged that the payments were Amrapali. India's Enforcement Directorate ("ED") is investigating J.P. Morgan India Private Limited in connection with investments made in 2010 and 2012 by two offshore funds formerly managed by JPMorgan Chase entities into residential housing projects developed by the Amrapali Group ("Amrapali”). In 2017, numerous creditors filed civil claims against Amrapali, including petitions brought by home buyers relating to delays in delivering or failure to deliver residential units. The home buyers' petitions have been overseen by the Supreme Court of India and are ongoing. In August 2021, the ED issued an order fining J.P. Morgan India Private Limited approximately $31.5 million. The Firm is appealing the order and the fine. Relatedly, in July 2019, the Supreme Court of India issued an order making preliminary findings that Amrapali and other parties, including unspecified JPMorgan Chase entities and the offshore funds that had invested in the projects, violated certain currency control and money laundering provisions, and ordering the ED to conduct a further inquiry under India's Prevention of Money Laundering Act ("PMLA”) and Foreign Exchange Management Act ("FEMA”). In May 2020, the ED attached approximately $25 million from J.P. Morgan India Private Limited in connection with the criminal PMLA investigation. The Firm is responding to and cooperating with the PMLA investigation. 1MDB Litigation. J.P. Morgan (Suisse) SA was named as a defendant in a civil litigation filed in May 2021 in Malaysia by 1 Malaysia Development Berhad ("1MDB"), a Malaysian state-owned and controlled investment fund. J.P. Morgan (Suisse) SA was served in August 2022. The claim alleges "dishonest assistance" against J.P. Morgan (Suisse) SA in relation to payments of $300 million and $500 million, from 2009 and 2010, respectively, received from 1MDB and paid into an account at J.P. Morgan Suisse (SA) held by 1MDB PetroSaudi Limited, a joint venture company between 1MDB and PetroSaudi Holdings (Cayman) Limited. In September 2022, the Firm filed an application challenging the validity of service and the Malaysian court's jurisdiction to hear the claim. Set forth below are descriptions of the Firm's material legal proceedings. LIBOR and Other Benchmark Rate Investigations and Litigation. JPMorgan Chase has responded to inquiries from various governmental agencies and entities around the world relating primarily to the British Bankers Association's ("BBA") London Interbank Offered Rate ("LIBOR") for various currencies and the European Banking Federation's Euro Interbank Offered Rate ("EURIBOR"). The Swiss Competition Commission's investigation relating to EURIBOR, to which the Firm and one other bank remain subject, continues. In December 2016, the European Commission issued a decision against the Firm and other banks finding an infringement of European antitrust rules relating to EURIBOR. The Firm has filed an appeal of that 114.8 The Firm is a member of several securities and derivative exchanges and clearing houses, both in the U.S. and other countries, and it provides clearing services to its clients. Membership in some of these organizations requires the Firm to pay a pro rata share of the losses incurred by the organization as a result of the default of another member. Such obligations vary with different organizations. These obligations may be limited to the amount (or a multiple of the amount) of the Firm's contribution to the guarantee fund maintained by a clearing house or exchange as part of the resources available to cover any losses in the event of a member default. Alternatively, these obligations may also include a pro rata share of the residual losses after applying the guarantee fund. Additionally, certain clearing houses require the Firm as a member to pay a pro rata share of losses that may result from the clearing house's investment of guarantee fund contributions and initial margin, unrelated to and independent of the default of another member. Generally a payment would only be required should such losses exceed the resources of the clearing house or exchange that are contractually required to absorb the losses in the first instance. In certain cases, it is difficult to estimate the Firm's maximum possible exposure under these membership agreements, since this would require an assessment of future claims that may be made against the Firm that have not yet occurred. However, based on historical experience, management expects the risk of loss to the Firm to be remote. Where the Firm's maximum possible exposure can be estimated, the amount is disclosed in the table on page 277, in the Exchange & clearing house guarantees and commitments line. Assets pledged at Federal Reserve banks and FHLBS 285 Notes to consolidated financial statements In view of the inherent difficulty of predicting the outcome of legal proceedings, particularly where the claimants seek very large or indeterminate damages, or where the matters present novel legal theories, involve a large number of parties or are in early stages of discovery, the Firm cannot state with confidence what will be the eventual outcomes of the currently pending matters, the timing of their ultimate resolution or the eventual losses, fines, penalties or consequences related to those matters. JPMorgan Chase believes, based upon its current knowledge and after consultation with counsel, consideration of the material legal proceedings described above and after taking into account its current litigation reserves and its estimated aggregate range of possible losses, that the other legal proceedings currently pending against it should not have a material adverse effect on the Firm's consolidated financial condition. The Firm notes, however, that in light of the uncertainties involved in such proceedings, there is no assurance that the ultimate resolution of these matters will not significantly exceed the reserves it has currently accrued or that a matter will not have material reputational consequences. As a result, the outcome of a particular matter may be material to JPMorgan Chase's operating results for a particular period, depending on, among other factors, the size of the loss or liability imposed and the level of JPMorgan Chase's income for that period. 286 JPMorgan Chase & Co./2022 Form 10-K Note 31 - International operations The following table presents income statement and balance sheet-related information for JPMorgan Chase by major international geographic area. The Firm defines international activities for purposes of this footnote presentation as business transactions that involve clients residing outside of the U.S., and the information presented below is based predominantly on the domicile of the client, the location from which the client relationship is managed, booking location or the location of the trading desk. However, many of the Firm's U.S. operations serve international businesses. As the Firm's operations are highly integrated, estimates and subjective assumptions have been made to apportion revenue and expense between U.S. and international operations. These estimates and assumptions are consistent with the allocations used for the Firm's segment reporting as set forth in Note 32. The Firm's long-lived assets for the periods presented are not considered by management to be significant in relation to total assets. The majority of the Firm's long-lived assets are located in the U.S. As of or for the year ended December 31, (in millions) 2022 Europe/Middle East/Africa JPMorgan Chase & Co./2022 Form 10-K Asia-Pacific Total international North America (a) Total (b) (c) Revenue Expense Income before income tax expense Net income Total assets 5,158 $ 18,765 $ 10,025 Latin America/Caribbean Total pledged assets The Firm has established reserves for several hundred of its currently outstanding legal proceedings. In accordance with the provisions of U.S. GAAP for contingencies, the Firm accrues for a litigation-related liability when it is probable that such a liability has been incurred and the amount of the loss can be reasonably estimated. The Firm evaluates its outstanding legal proceedings each quarter to assess its litigation reserves, and makes adjustments in such reserves, upward or downward, as appropriate, based on management's best judgment after consultation with counsel. The Firm's legal expense was $266 million, $426 million and $1.1 billion for the years ended December 31, 2022, 2021 and 2020, respectively. There is no assurance that the Firm's litigation reserves will not need to be adjusted in the future. Sponsored member repo program Assets that may not be sold or repledged or otherwise used by secured parties 1,111.0 1,019.4 $ 1,346.9 $ 1,471.3 2021 2022 Collateral permitted to be sold or repledged, delivered, or otherwise used Collateral sold, repledged, delivered or otherwise used December 31, (in billions) The Firm accepts financial assets as collateral that it is permitted to sell or repledge, deliver or otherwise use. This collateral is generally obtained under resale and other securities financing agreements, prime brokerage-related held-for-investment customer receivables and derivative contracts. Collateral is generally used under repurchase and other securities financing agreements, to cover short sales, and to collateralize derivative contracts and deposits. The following table presents the fair value of collateral accepted. Collateral $ 126.3 $ 110.8 2022 Exchange & Clearing House Memberships 2021 December 31, (in billions) The following table presents the Firm's pledged assets. The Firm pledges financial assets that it owns to maintain potential borrowing capacity at discount windows with Federal Reserve banks, various other central banks and FHLBS. Additionally, the Firm pledges assets for other purposes, including to collateralize repurchase and other securities financing agreements, to cover short sales and to collateralize derivative contracts and deposits. Certain of these pledged assets may be sold or repledged or otherwise used by the secured parties and are parenthetically identified on the Consolidated balance sheets as assets pledged. Pledged assets Note 29 - Pledged assets and collateral Notes to consolidated financial statements 281 JPMorgan Chase & Co./2022 Form 10-K The Parent Company has guaranteed certain long-term debt and structured notes of its subsidiaries, including JPMorgan Chase Financial Company LLC ("JPMFC"), a 100%-owned finance subsidiary. All securities issued by JPMFC are fully and unconditionally guaranteed by the Parent Company and no other subsidiary of the parent company guarantees these securities. These guarantees, which rank on a parity with the Firm's unsecured and unsubordinated indebtedness, are not included in the table on page 277 of this Note. Refer to Note 20 for additional information. counterparties. The obligations of the subsidiaries are included on the Firm's Consolidated balance sheets or are reflected as off-balance sheet commitments; therefore, the Parent Company has not recognized a separate liability for these guarantees. The Firm believes that the occurrence of any event that would trigger payments by the Parent Company under these guarantees is remote. In the normal course of business, the Parent Company may provide counterparties with guarantees of certain of the trading and other obligations of its subsidiaries on a contract-by-contract basis, as negotiated with the Firm's Guarantees of subsidiaries The Firm acts as a sponsoring member to clear eligible overnight and term resale and repurchase agreements through the Government Securities Division of the Fixed Income Clearing Corporation ("FICC”) on behalf of clients that become sponsored members under the FICC's rules. The Firm also guarantees to the FICC the prompt and full payment and performance of its sponsored member clients' respective obligations under the FICC's rules. The Firm minimizes its liability under these guarantees by obtaining a security interest in the cash or high-quality securities collateral that the clients place with the clearing house; therefore, the Firm expects the risk of loss to be remote. The Firm's maximum possible exposure, without taking into consideration the associated collateral, is included in the Exchange & clearing house guarantees and commitments line on page 277. Refer to Note 11 for additional information on credit risk mitigation practices on resale agreements and the types of collateral pledged under repurchase agreements. Assets that may be sold or repledged or otherwise used by secured parties $ 9,289 2,119 6,372 9,654 Asia-Pacific 5,728 $ 10,833 $ 16,561 $ $ Europe/Middle East/Africa 2021 $ 3,665,743 37,676 46,166 $ 82,529 $ 3,282 128,695 $ 2,747,161 29,243 34,412 62,315 96,727 918,582 78,673 8,433 11,754 16,566 $ 10,987 $ 5,579 $ $ Asia-Pacific Latin America/Caribbean 1,589 11,754 6,763 1,697 27,598 $ Europe/Middle East/Africa 2020 (e) (e) 277,897 65,040 860,841 2,882,726 $ 3,743,567 48,334 $ 59,562 62,087 $ 121,649 $ 2,756 $ 40,954 49,385 43,293 92,678 North America (a) 7,380 10,177 18,794 28,971 Total international (d) 4,202 $ 517,904 2,300 878 1,167 Total 5,558 3,731 3,868 $ 2,630 287 Notes to consolidated financial statements Note 32 - Business segments The Firm is managed on an LOB basis. There are four major reportable business segments - Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset & Wealth Management. In addition, there is a Corporate segment. The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is evaluated by the Firm's Operating Committee. Segment results are presented on a managed basis. Refer to Segment results of this footnote for a further discussion of JPMorgan Chase's business segments. The following is a description of each of the Firm's business segments, and the products and services they provide to their respective client bases. Consumer & Community Banking Consumer & Community Banking offers products and services to consumers and small businesses through bank branches, ATMs, digital (including mobile and online) and telephone banking. CCB is organized into Banking & Wealth Management (including Consumer Banking, J.P. Morgan Wealth Management and Business Banking), Home Lending (including Home Lending Production, Home Lending Servicing and Real Estate Portfolios) and Card Services & Auto. Banking & Wealth Management offers deposit, investment and lending products, cash management, payments and services. Home Lending includes mortgage origination and servicing activities, as well as portfolios consisting of residential mortgages and home equity loans. Card Services issues credit cards and offers travel services. Auto originates and services auto loans and leases. Corporate & Investment Bank The Corporate & Investment Bank, which consists of Banking and Markets & Securities Services, offers a broad suite of investment banking, market-making, prime brokerage, lending, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, merchants, government and municipal entities. Banking offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Banking also includes Payments, which provides payments services enabling clients to manage payments and receipts globally, and cross-border financing. Markets & Securities Services includes Markets, a global market-maker across products, including cash and derivative instruments, which also offers sophisticated risk management solutions, prime brokerage, and research. Markets & Securities Services also includes Securities Services, a leading global custodian which provides custody, fund accounting and administration, and securities lending products principally for asset managers, insurance companies and public and private investment funds. Commercial Banking Commercial Banking provides comprehensive financial solutions, including lending, payments, investment banking and asset management products across three primary client segments: Middle Market Banking, Corporate Client Banking and Commercial Real Estate Banking. Other includes amounts not aligned with a primary client segment. Middle Market Banking covers small and midsized companies, local governments and nonprofit clients. Corporate Client Banking covers large corporations. Commercial Real Estate Banking covers investors, developers, and owners of multifamily, office, retail, industrial and affordable housing properties. JPMorgan Chase & Co./2022 Form 10-K Asset & Wealth Management Asset Management Offers multi-asset investment management solutions across equities, fixed income, alternatives and money market funds to institutional and retail investors providing for a broad range of clients' investment needs. Global Private Bank Provides retirement products and services, brokerage, custody, estate planning, lending, deposits and investment management to high net worth clients. The majority of AWM's client assets are in actively managed portfolios. Corporate The Corporate segment consists of Treasury and Chief Investment Office ("CIO") and Other Corporate. Treasury and CIO is predominantly responsible for measuring, monitoring, reporting and managing the Firm's liquidity, funding, capital, structural interest rate and foreign exchange risks. Other Corporate includes staff functions and expense that is centrally managed as well as certain Firm initiatives and activities not aligned to a specific LOB. The major Other Corporate functions include Real Estate, Technology, Legal, Corporate Finance, Human Resources, Internal Audit, Risk Management, Compliance, Control Management, Corporate Responsibility and various Other Corporate groups. 20,214 31,968 1,156 1,481 558,430 281,479 Asset & Wealth Management, with client assets of $4.0 trillion, is a global leader in investment and wealth management. (c) Expense is composed of noninterest expense and the provision for credit losses. (d) Total assets for the U.K. were approximately $357 billion, $365 billion and $353 billion at December 31, 2022, 2021 and 2020, respectively. (e) Prior-period amounts have been revised to conform with the current presentation. (b) Revenue is composed of net interest income and noninterest revenue. (a) Substantially reflects the U.S. (d) 530,687 252,553 Latin America/Caribbean 2,740 1,590 1,150 837 Total international 28,595 18,135 10,460 7,335 North America (a) 91,356 66,001 25,355 21,796 63,853 847,093 2,537,664 (e) (e) Total $ 119,951 $ 84,136 $ 35,815 $ 29,131 $ 3,384,757 3,262 3,178 19,654 $ 128,695 121,649 119,951 Provision for credit losses 22 81 66 6,389 (9,256) 17,480 Noninterest expense 1,034 (2,978) 1,802 76,140 71,343 66,656 Income/(loss) before income tax expense/(benefit) Income tax expense/(benefit) Net income/(loss) Average equity Total assets Return on equity Overhead ratio (976) 1,373 (3,655) (3,582) (1,176) 2021 2020 2022 2021 2020 Noninterest revenue $ (1,798) $ 68 $ 1,199 $ (3,148) $ (3,225) $ (2,560) $ 61,985 $ 69,338 $ 65,388 Net interest income 1,878 (3,551) (2,375) (434) (430) (418) 66,710 52,311 54,563 Total net revenue 80 (3,483) (5,366) (233) (1,653) (2,615) (865) NA NA NA $ 253,068 3,665,743 $ 250,968 $ 236,865 3,743,567 3,384,757 NM NM NM NM NM NM 14 % 19% 12 % NM NM NM NM NM 59 59 56 NM (a) Segment results on a managed basis reflect revenue on a FTE basis with the corresponding income tax impact recorded within income tax expense/ (benefit). These adjustments are eliminated in reconciling items to arrive at the Firm's reported U.S. GAAP results. 1,359,831 2022 1,518,100 $ (3,582) (3,655) (2,978) 46,166 59,562 35,815 (3,582) (3,655) (2,978) 8,490 11,228 6,684 (743) $ (3,713) $ (1,750) $ $ $ $ 37,676 $ 48,334 $ 29,131 $ 58,068 $ 79.968 $ 72,365 $ - $ 1,328,219 2020 2021 2022 The Firm's allocation methodology incorporates Basel III Standardized RWA, Basel III Advanced RWA, the GSIB surcharge, and a simulation of capital in a severe stress environment. At least annually, the assumptions, judgments and methodologies used to allocate capital are reassessed and, as a result, the capital allocated to the LOBS may change. Each business segment is allocated capital by taking into consideration a variety of factors including capital levels of similarly rated peers and applicable regulatory capital requirements. ROE is measured and internal targets for expected returns are established as key measures of a business segment's performance. Capital allocation (Table continued on next page) Segment results and reconciliation (a) The following table provides a summary of the Firm's segment results as of or for the years ended December 31, 2022, 2021 and 2020, on a managed basis. The Firm's definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on an FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. This allows management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense/(benefit). These adjustments have no impact on net income as reported by the Firm as a whole or by the LOBS. Segment results JPMorgan Chase & Co./2022 Form 10-K 288 23,020 5,546 6,914 3,402 5,791 6,265 4,020 Income tax expense/ (benefit) Net income/(loss) Average equity Total assets Return on equity Overhead ratio 4,862 6,876 2,749 4,684 6,464 As of or for the year 5,926 Consumer & Community Banking Commercial Banking $10,822 $12,507 $13,071 2020 2021 2022 2020 $3,067 $3,336 $3,929 $35,120 2021 2022 2020 2021 $ 38,209 13,540 $17,740 $35,999 11,900 33,528 32,787 39,928 Net interest income $ 15,089 $17,286 Noninterest revenue 2022 2020 2021 2022 (in millions, except ratios) December 31, ended Asset & Wealth Management Corporate & Investment Bank 290 1,333 824 16 % 21 % 11 % 25 % 33 % 28 % 57 58 55 57 49 48 41 40 41 67 64 70 JPMorgan Chase & Co./2022 Form 10-K Notes to consolidated financial statements (Table continued from previous page) Corporate Reconciling Items(a) Total As of or for the year ended December 31, (in millions, except ratios) 20% 1,668 25 % 15 % 1,426 1,528 1,028 $ 14,871 $ 50,000 $20,930 $50,000 $ 8,217 $52,000 514,085 500,370 496,705 $14,970 $103,000 1,334,296 1,259,896 $ 21,134 $ 83,000 $ 17,094 $ 80,000 $4,213 $5,246 $25,000 $24,000 1,095,926 257,106 230,776 $2,578 $22,000 228,911 $4,365 $4,737 $17,000 $14,000 $2,992 $10,500 232,037 234,425 203,384 29% 41 % 14 % JPMorgan Chase & Co./2022 Form 10-K 289 3,813 (1,174) 2,726 1,268 (947) 2,113 128 (227) 263 Noninterest expense 31,471 29,256 27,990 27,087 25,325 23,538 4,719 4,041 1,158 12,312 (6,989) Provision for credit losses 14,164 Total net revenue 55,017 50,073 51,268 47,899 51,749 49,284 11,829 8,197 11,533 10,008 6,246 5,241 3,886 3,418 9,313 17,748 16,957 14,240 6,079 10,919 3,798 Income/(loss) before 9,957 income tax expense/ (benefit) 19,733 27,806 10,966 5,056 2.34 125,036 3,326 2.66 106,911 2,813 2.63 1.31 7,399 216,025 475,832 8,703 1.83 154,825 0.95 1,341 563,109 2.22 0.01 158,793 141,409 0.43 134,517 1,095 0.81 137,752 (319) (0.23) 100,026 (305) (0.30) 52,903 (66) (0.12) 43,446 3 659 3,530 0.26 206 114,406 2021 (Table continued from previous page) JPMorgan Chase & Co./2022 Form 10-K 294 Refer to the "Net interest income” discussion in Consolidated Results of Operations on pages 51-54 for further information. (c) Represents the amount of noninterest-bearing liabilities funding interest-earning assets. (a) Negative interest and rates reflect the net impact of interest earned offset by fees paid on client-driven prime brokerage securities borrowed transactions. (b) Includes commercial paper. 20.6 24.9 1.09 8,194 2.27 58,950 2.00 % 67,144 0.78 % 26,097 Average balance 299 Interest 2020 0.26 % (0.01) (19) 149,389 30,868 (0.09) (181) 192,432 768 294,669 $ $ 0.13 % 693 527,340 $ $ Rate Interest Average balance Rate 397 1.81 34,105 728 109,583 (0.02) (30) 151,120 (0.20) (345) 0.66 176,466 195 50,463 0.09 52 60,082 0.42 863 0.39 92,988 597 0.64 60 6,777 0.96 53 5,528 2.30 5,704 247,623 1.73 4,229 244,850 1.12 214 19,216 0.57 83 14,595 204,958 0.11 222 199,220 0.73 894 123,079 2.30 2,178 94,747 2.21 2,448 110,686 4.58 41,708 909,850 4.24 39,215 924,713 1.69 577 78,784 1.29 1,023 3,215,942 0.02 69 320,367 (0.10) (370) 371,053 0.21 2,288 1,068,857 0.07 901 1,301,616 2.34 64,941 2,779,710 782,281 3,349,079 $ $ 58,294 1.30 $ 1.02 26,097 266,764 3,202,150 $ (f) 236,865 29,899 (f) 250,968 283,995 3,725,202 $ 33,027 2,935,386 3,441,207 161,269 186,755 61,593 60,318 32,628 36,656 517,527 674,485 (k) 0.46 9,960 2,162,369 $ 0.22 52,741 $ U.S. Deposits with banks: Interest-earning assets Rate Interest Average balance (Taxable-equivalent interest and rates; in millions, except rates) 2022 Year ended December 31, (Unaudited) (Table continued on next page) Presented below is a summary of interest and rates segregated between U.S. and non-U.S. operations for the years 2020 through 2022. The segregation of U.S. and non-U.S. components is based on the location of the office recording the transaction. Interest rates and interest differential analysis of net interest income - U.S. and non-U.S. 293 JPMorgan Chase & Co./2022 Form 10-K (j) Negative interest and rates reflect the net impact of interest earned offset by fees paid on client-driven prime brokerage securities borrowed transactions. (k) Prior-period amounts have been revised to conform with the current presentation. (i) The annualized rate for securities based on amortized cost was 1.75%, 1.33% and 1.85% for the years ended December 31, 2022, 2021 and 2020, respectively, and does not give effect to changes in fair value that are reflected in AOCI. (h) Fees and commissions on loans included in loan interest amounted to $1.8 billion, $1.9 billion and $1.0 billion for the years ended December 31, 2022, 2021 and 2020. (g) Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable. (f) The ratio of average stockholders' equity to average assets was 7.4%, 7.6% and 8.3% for the years ended December 31, 2022, 2021 and 2020, respectively. The return on average stockholders' equity, based on net income, was 13.2%, 17.0% and 10.9% for the years ended December 31, 2022, 2021 and 2020, respectively. (e) The combined balance of trading liabilities - debt and equity instruments was $138.1 billion, $128.2 billion and $106.5 billion for the years ended December 31, 2022, 2021 and 2020, respectively. 1.88 % 1.98 54,981 1.59 % 1.64 Non-U.S. 5,553 2.27 44,618 0.11 274 259,302 $ 0.03 % 531 $ 1,672,669 $ (k) 3,202,150 $ 179,413 51,934 (k) 73,749 120,878 (k) 22,241 3,725,202 $ 207,737 126 2,482,993 0.28 $ 5,764 254,400 1.71 4,282 250,378 1.12 214 19,216 0.57 83 14,595 0.10 195 205,255 0.11 257 241,431 0.96 372 0.41 1,058 0.17 % 2,357 1,389,224 255,421 38,853 Federal funds sold and securities purchased under resale agreements: U.S. Non-U.S. 194,570 (b) Trading liabilities - debt, short-term and all other interest-bearing liabilities* U.S. 0.91 638 69,746 Non-U.S. 1.78 3,083 173,016 U.S. Federal funds purchased and securities loaned or sold under repurchase agreements: 0.78 3,056 390,344 Non-U.S. 0.52 7,026 1,358,322 U.S. Interest-bearing deposits: Interest-bearing liabilities 2.78 2,384 93,241 1.23 119,512 1.44 49 3,410 2,566,798 3.25 8,026 246,670 Liabilities Assets Percentage of total assets and liabilities attributable to non-U.S. operations: Non-U.S. U.S. Net interest income and net yield: Total investable funds Noninterest-bearing liabilities (c) Total interest-bearing liabilities Non-U.S. U.S. 2.02 226 11,208 Beneficial interests issued by consolidated VIES, predominantly U.S. Long-term debt: 1.35 1,609 Non-U.S. 3,349,079 2.93 3,763 142,736 1.38 2,441 176,937 1.68 2,191 130,213 0.76 1,621 214,407 1.63 % 7,418 456,366 $ Loans: Non-U.S. U.S. Investment securities: Non-U.S. U.S. Trading assets - debt instruments: Non-U.S. U.S. Securities borrowed: (a) 1,811 1.27 62,780 426 128,229 3.41 3,924 115,131 4.97 48,953 985,187 Total interest-earning assets All other interest-earning assets, predominantly U.S. Non-U.S. U.S. 0.89 1.96 30,700 1.76 10,994 623,285 3.28 3,683 112,133 3.17 5,414 170,975 0.68 602 2,482,993 2.25 0.22 1,802 1,636 166 (75) (383) $ 308 $ $ $ 6,725 $ (1,185) $ 7,910 Net change Rate Volume Net change Rate Volume 2021 versus 2020 Increase/(decrease) due to change in: Increase/(decrease) due to change in: 2022 versus 2021 U.S. (42) (120) (162) 267 (14) 70 (84) 2,130 2,066 64 U.S. Securities borrowed: (a) (436) agreements: (511) 1,782 1,471 311 Non-U.S. (1,042) (976) (66) 1,892 1,625 75 Federal funds sold and securities purchased under resale Non-U.S. U.S. Long-term debt: U.S. 75 Non-U.S. (31) 3,722 27 3,797 (4) (64) (12) (131) Change in interest expense 20,182 20,544 22 (1,411) 5 (4,429) (1,475) (7) (4,407) Change in net interest income $ 3,643 $ 10,760 $ 14,403 $ 1,771 $ (4,011) $ (2,240) 362 Non-U.S. (104) 143 Deposits with banks: Interest-earning assets (On a taxable-equivalent basis; in millions) Year ended December 31, (Unaudited) The table below presents an attribution of net interest income between volume and rate. The attribution between volume and rate is calculated using annual average balances for each category of assets and liabilities shown in the table and the corresponding annual rates (refer to pages 292-296 for more information on average balances and rates). In this analysis, when the change cannot be isolated to either volume or rate, it has been allocated to volume. The annual rates include the impact of changes in market rates, as well as the impact of any change in composition of the various products within each category of asset or liability. This analysis is calculated separately for each category without consideration of the relationship between categories (for example, the net spread between the rates earned on assets and the rates paid on liabilities that fund those assets). As a result, changes in the granularity or groupings considered in this analysis would produce a different attribution result, and due to the complexities involved, precise allocation of changes in interest rates between volume and rates is inherently complex and judgmental. 2,729 (43) (272) (27) (315) 125 756 881 112 19 131 Beneficial interests issued by consolidated VIES, predominantly U.S. (69) 212 Non-U.S. 69 423 492 Non-U.S. (1,387) (1,496) 109 6,125 5,857 268 U.S. Interest-bearing deposits: 161 Interest-bearing liabilities (8,440) 1,793 34,947 30,942 4,005 Change in interest income (129) (449) 320 (6,647) 2,869 3,265 (55) U.S. liabilities Trading liabilities - debt, short-term and all other interest-bearing (b) (143) (151) 8 586 493 93 3,426 Non-U.S. (635) (6) 2,861 3,327 (466) U.S. Federal funds purchased and securities loaned or sold under repurchase agreements: (439) (384) (641) (a) Negative interest and rates reflect the net impact of interest earned offset by fees paid on client-driven prime brokerage securities borrowed transactions. (b) Includes commercial paper. 2,708 All other interest-earning assets, predominantly U.S. Non-U.S. U.S. Investment securities: 513 32 481 (1,526) (259) (1,267) 1,061 1,884 357 (418) Non-U.S. 1,509 375 U.S. Trading assets - debt instruments: (69) (56) (13) 775 161 2,534 1,170 270 (2,493) (3,093) (85) 355 1,476 1,328 148 Non-U.S. 600 3,595 9,738 2,988 U.S. Loans: (1,304) (180) (2,474) (136) (44) 205 207 (2) 6,750 296 JPMorgan Chase & Co./2022 Form 10-K Glossary of Terms and Acronyms 299 Glossary of Terms and Acronyms Measurement alternative: Measures equity securities without readily determinable fair values at cost less impairment (if any), plus or minus observable price changes from an identical or similar investment of the same issuer. Merchant Services: offers merchants payment processing capabilities, fraud and risk management, data and analytics, and other payments services. Through Merchant Services, merchants of all sizes can accept payments via credit and debit cards and payments in multiple currencies. MEV: Macroeconomic variable Moody's: Moody's Investor Services Mortgage origination channels: - Retail Borrowers who buy or refinance a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties. Correspondent - Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm. Mortgage product types: MD&A: Management's discussion and analysis Alt-A Option ARMS The option ARM real estate loan product is an adjustable- rate mortgage loan that provides the borrower with the option each month to make a fully amortizing, interest-only or minimum payment. The minimum payment on an option ARM loan is based on the interest rate charged during the introductory period. This introductory rate is usually significantly below the fully indexed rate. The fully indexed rate is calculated using an index rate plus a margin. Once the introductory period ends, the contractual interest rate charged on the loan increases to the fully indexed rate and adjusts monthly to reflect movements in the index. The minimum payment is typically insufficient to cover interest accrued in the prior month, and any unpaid interest is deferred and added to the principal balance of the loan. Option ARM loans are subject to payment recast, which converts the loan to a variable-rate fully amortizing loan upon meeting specified loan balance and anniversary date triggers. Prime Prime mortgage loans are made to borrowers with good credit records who meet specific underwriting requirements, including prescriptive requirements related to income and overall debt levels. New prime mortgage borrowers provide full documentation and generally have reliable payment histories. Subprime Subprime loans are loans that, prior to mid-2008, were offered to certain customers with one or more high risk characteristics, including but not limited to: (i) unreliable or poor payment histories; (ii) a high LTV ratio of greater than 80% (without borrower-paid mortgage insurance); (iii) a high debt-to-income ratio; (iv) an occupancy type for the loan is other than the borrower's primary residence; or (v) a history of delinquencies or late payments on the loan. MREL: Minimum requirements for own funds and eligible liabilities MSA: Metropolitan statistical areas MSR: Mortgage servicing rights Alt-A loans are generally higher in credit quality than subprime loans but have characteristics that would disqualify the borrower from a traditional prime loan. Alt-A lending characteristics may include one or more of the following: (i) limited documentation; (ii) a high CLTV ratio; (iii) loans secured by non-owner occupied properties; or (iv) a debt-to-income ratio above normal limits. A substantial proportion of the Firm's Alt-A loans are those where a borrower does not provide complete documentation of his or her assets or the amount or source of his or her income. Multi-asset: Any fund or account that allocates assets under management to more than one asset class. MBS: Mortgage-backed securities Markets: consists of CIB's Fixed Income Markets and Equity Markets businesses. JPMorgan Chase: JPMorgan Chase & Co. JPMorgan Chase Bank, N.A.: JPMorgan Chase Bank, National Association JPMorgan Chase Foundation or the Firm's Foundation: A not-for-profit organization that makes contributions for charitable and educational purposes. JPMorgan Securities: J.P. Morgan Securities LLC JPMSE: J.P. Morgan SE LCR: Liquidity coverage ratio LDA: Loss Distribution Approach LGD: Loss given default LIBOR: London Interbank Offered Rate Master netting agreement: A single agreement with a counterparty that permits multiple transactions governed by that agreement to be terminated or accelerated and settled through a single payment in a single currency in the event of a default (e.g., bankruptcy, failure to make a required payment or securities transfer or deliver collateral or margin when due). JPMorgan Chase & Co./2022 Form 10-K LOB: Line of business LOB CROS: Line of Business and CTC Chief Risk Officers LTIP: Long-term incentive plan LTV: "Loan-to-value": For residential real estate loans, the relationship, expressed as a percentage, between the principal amount of a loan and the appraised value of the collateral (i.e., residential real estate) securing the loan. Origination date LTV ratio The LTV ratio at the origination date of the loan. Origination date LTV ratios are calculated based on the actual appraised values of collateral (i.e., loan-level data) at the origination date. Current estimated LTV ratio An estimate of the LTV as of a certain date. The current estimated LTV ratios are calculated using estimated collateral values derived from a nationally recognized home price index measured at the metropolitan statistical area ("MSA") level. These MSA-level home price indices consist of actual data to the extent available and forecasted data where actual data is not available. As a result, the estimated collateral values used to calculate these ratios do not represent actual appraised loan-level collateral values; as such, the resulting LTV ratios are necessarily imprecise and should therefore be viewed as estimates. Combined LTV ratio The LTV ratio considering all available lien positions, as well as unused lines, related to the property. Combined LTV ratios are used for junior lien home equity products. Macro businesses: the macro businesses include Rates, Currencies and Emerging Markets, Fixed Income Financing and Commodities in CIB's Fixed Income Markets. Managed basis: A non-GAAP presentation of Firmwide financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management also uses this financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors. LLC: Limited Liability Company ISDA: International Swaps and Derivatives Association NA: Data is not applicable or available for the period presented. Net Capital Rule: Rule 15c3-1 under the Securities Exchange Act of 1934. 46,622 1.98 % 54,981 $ 1.64 % 52,741 $ 0.36 % 9,960 1.86 2,779,710 $ 0.17 % 5,553 3,215,942 $ $ 617,341 732,949 0.46 9,960 2,162,369 $ NAV: Net Asset Value 49,242 6,119 Net charge-off/(recovery) rate: Represents net charge- offs/(recoveries) (annualized) divided by average retained loans for the reporting period. Net interchange income includes the following components: • • Interchange income: Fees earned by credit and debit card issuers on sales transactions. Reward costs: The cost to the Firm for points earned by cardholders enrolled in credit card rewards programs generally tied to sales transactions. • Partner payments: Payments to co-brand credit card partners based on the cost of loyalty program rewards earned by cardholders on credit card transactions. Net mortgage servicing revenue: Includes operating revenue earned from servicing third-party mortgage loans, which is recognized over the period in which the service is provided; changes in the fair value of MSRS; the impact of risk management activities associated with MSRS; and gains and losses on securitization of excess mortgage servicing. Net mortgage servicing revenue also includes gains and losses on sales and lower of cost or fair value adjustments of certain repurchased loans insured by U.S. government agencies. Net revenue rate: Represents Card Services net revenue (annualized) expressed as a percentage of average loans for the period. 300 2,523 JPMorgan Chase & Co./2022 Form 10-K 295 JPMorgan Chase & Co./2022 Form 10-K 20.9 23.5 20.4 24.6 0.97 5,739 0.87 Changes in net interest income, volume and rate analysis 5,553 IPO: Initial public offering IHC: JPMorgan Chase Holdings LLC, an intermediate holding company CFTC: Commodity Futures Trading Commission Chase Bank USA, N.A.: Chase Bank USA, National Association CIB: Corporate & Investment Bank CIO: Chief Investment Office Client assets: Represent assets under management as well as custody, brokerage, administration and deposit accounts. Client deposits and other third-party liabilities: Deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased and securities loaned or sold under repurchase agreements) as part of client cash management programs. Client investment assets: Represent assets under management as well as custody, brokerage and annuity accounts, and deposits held in investment accounts. CLO: Collateralized loan obligations CLTV: Combined loan-to-value CMT: Constant Maturity Treasury Collateral-dependent: A loan is considered to be collateral- dependent when repayment of the loan is expected to be provided substantially through the operation or sale of the collateral when the borrower is experiencing financial difficulty, including when foreclosure is deemed probable based on borrower delinquency. Commercial Card: provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and business-to-business payment solutions. CFP: Contingency funding plan Credit derivatives: Financial instruments whose value is derived from the credit risk associated with the debt of a third-party issuer (the reference entity) which allow one party (the protection purchaser) to transfer that risk to another party (the protection seller). Upon the occurrence of a credit event by the reference entity, which may include, among other events, the bankruptcy or failure to pay its obligations, or certain restructurings of the debt of the reference entity, neither party has recourse to the reference entity. The protection purchaser has recourse to the protection seller for the difference between the face value of the CDS contract and the fair value at the time of settling the credit derivative contract. The determination as to whether a credit event has occurred is generally made by the relevant International Swaps and Derivatives Association ("ISDA") Determinations Committee. Glossary of Terms and Acronyms Criticized: Criticized loans, lending-related commitments and derivative receivables that are classified as special mention, substandard and doubtful categories for regulatory purposes. CRO: Chief Risk Officer CRR: Capital Requirements Regulation CTC: CIO, Treasury and Corporate Custom lending: Loans to AWM's Global Private Bank clients, including loans to private investment funds and loans that are collateralized by nontraditional asset types, such as art work, aircraft, etc. CVA: Credit valuation adjustment Debit and credit card sales volume: Dollar amount of card member purchases, net of returns. Deposit margin/deposit spread: Represents net interest income expressed as a percentage of average deposits. Distributed denial-of-service attack: The use of a large number of remote computer systems to electronically send a high volume of traffic to a target website to create a service outage at the target. This is a form of cyberattack. 297 Dodd-Frank Act: Wall Street Reform and Consumer Protection Act CFO: Chief Financial Officer CEO: Chief Executive Officer 2022 Form 10-K: Annual report on Form 10-K for the year ended December 31, 2022, filed with the U.S. Securities and Exchange Commission. ABS: Asset-backed securities AFS: Available-for-sale ALCO: Asset Liability Committee Amortized cost: Amount at which a financing receivable or investment is originated or acquired, adjusted for accretion or amortization of premium, discount, and net deferred fees or costs, collection of cash, charge-offs, foreign exchange, and fair value hedge accounting adjustments. For AFS securities, amortized cost is also reduced by any impairment losses recognized in earnings. Amortized cost is not reduced by the allowance for credit losses, except where explicitly presented net. AOCI: Accumulated other comprehensive income/(loss) ARM: Adjustable rate mortgage(s) AUC: Assets under custody AUM: “Assets under management”: Represent assets managed by AWM on behalf of its Private Banking, Institutional and Retail clients. Includes "Committed capital not Called." CET1 Capital: Common equity Tier 1 capital Auto loan and lease origination volume: Dollar amount of auto loans and leases originated. Beneficial interests issued by consolidated VIES: Represents the interest of third-party holders of debt, equity securities, or other obligations, issued by VIES that JPMorgan Chase consolidates. Benefit obligation: Refers to the projected benefit obligation for pension plans and the accumulated postretirement benefit obligation for OPEB plans. BHC: Bank holding company BWM: Banking & Wealth Management CB: Commercial Banking CCAR: Comprehensive Capital Analysis and Review CCB: Consumer & Community Banking CCO: Chief Compliance Officer CCP: "Central counterparty" is a clearing house that interposes itself between counterparties to contracts traded in one or more financial markets, becoming the buyer to every seller and the seller to every buyer and thereby ensuring the future performance of open contracts. A CCP becomes a counterparty to trades with market participants through novation, an open offer system, or another legally binding arrangement. CDS: Credit default swaps CECL: Current Expected Credit Losses JPMorgan Chase & Co./2022 Form 10-K AWM: Asset & Wealth Management Investment-grade: An indication of credit quality based on JPMorgan Chase's internal risk assessment. The Firm considers ratings of BBB-/Baa3 or higher as investment- grade. DVA: Debit valuation adjustment Eligible HQLA: Eligible high-quality liquid assets, for purposes of calculating the LCR, is the amount of unencumbered HQLA that satisfy certain operational considerations as defined in the LCR rule. FSB: Financial Stability Board FTE: Fully taxable equivalent 298 JPMorgan Chase & Co./2022 Form 10-K Glossary of Terms and Acronyms FVA: Funding valuation adjustment FX: Foreign exchange G7: Group of Seven nations: Countries in the G7 are Canada, France, Germany, Italy, Japan, the U.K. and the U.S. G7 government bonds: Bonds issued by the government of one of the G7 nations. Free standing derivatives: a derivative contract entered into either separate and apart from any of the Firm's other financial instruments or equity transactions. Or, in conjunction with some other transaction and is legally detachable and separately exercisable. Ginnie Mae: Government National Mortgage Association GSIB: Global systemically important banks Home equity-senior lien: Represents loans and commitments where JPMorgan Chase holds the first security interest on the property. Home equity - junior lien: Represents loans and commitments where JPMorgan Chase holds a security interest that is subordinate in rank to other liens. Households: A household is a collection of individuals or entities aggregated together by name, address, tax identifier and phone number. HQLA: "High-quality liquid assets" consist of cash and certain high-quality liquid securities as defined in the LCR rule. HTM: Held-to-maturity IBOR: Interbank Offered Rate ICAAP: Internal capital adequacy assessment process IDI: Insured depository institutions 55,003 HELOC: Home equity line of credit EC: European Commission Freddie Mac: Federal Home Loan Mortgage Corporation FINRA: Financial Industry Regulatory Authority Firm: JPMorgan Chase & Co. Eligible LTD: Long-term debt satisfying certain eligibility criteria Embedded derivatives: are implicit or explicit terms or features of a financial instrument that affect some or all of the cash flows or the value of the instrument in a manner similar to a derivative. An instrument containing such terms or features is referred to as a "hybrid." The component of the hybrid that is the non-derivative instrument is referred to as the "host." For example, callable debt is a hybrid instrument that contains a plain vanilla debt instrument (i.e., the host) and an embedded option that allows the issuer to redeem the debt issue at a specified date for a specified amount (i.e., the embedded derivative). However, a floating rate instrument is not a hybrid composed of a fixed-rate instrument and an interest rate swap. EPS: Earnings per share ERISA: Employee Retirement Income Security Act of 1974 ETD: “Exchange-traded derivatives”: Derivative contracts that are executed on an exchange and settled via a central clearing house. EU: European Union • • • Expense categories: Forward points: Represents the interest rate differential between two currencies, which is either added to or subtracted from the current exchange rate (i.e., "spot rate") to determine the forward exchange rate. FRC: Firmwide Risk Committee Volume- and/or revenue-related expenses generally correlate with changes in the related business/ transaction volume or revenue. Examples include commissions and incentive compensation within the LOBS, depreciation expense related to operating lease assets, and brokerage expense related to trading transaction volume. Structural expenses are those associated with the day-to- day cost of running the Firm and are expenses not included in the above two categories. Examples include employee salaries and benefits, certain other incentive compensation, and costs related to real estate. Fannie Mae: Federal National Mortgage Association FASB: Financial Accounting Standards Board FCA: Financial Conduct Authority FCC: Firmwide Control Committee FDIC: Federal Deposit Insurance Corporation Federal Reserve: The Board of the Governors of the Federal Reserve System FFIEC: Federal Financial Institutions Examination Council FHA: Federal Housing Administration FHLB: Federal Home Loan Bank FICC: The Fixed Income Clearing Corporation FICO score: A measure of consumer credit risk provided by credit bureaus, typically produced from statistical models by Fair Isaac Corporation utilizing data collected by the credit bureaus. Investments in the business include expenses associated with supporting medium- to longer-term strategic plans of the Firm. Examples include front office growth, market expansion, initiatives in technology (including related compensation), marketing, and acquisitions. 69,101 Total interest-bearing liabilities 26,776 Comprehensive income $ 20,419 $ 40,264 $ 35,548 Balance sheets All other financing activities, net Net cash provided by/(used in) financing activities (3,162) (18,408) (6,517) (13,562) (12,858) (1,205) (12,690) (1,238) (1,080) (6,759) 4,500 8,544 December 31, (in millions) 2022 2021 Assets Cash and due from banks $ Deposits with banking subsidiaries 41 $ 9,806 Trading assets 2,727 (12,694) 36 6,809 2,293 7,350 (2,575) (1,430) Redemption of preferred stock Treasury stock repurchased Dividends paid 32,217 5,753 176 Payments of long-term borrowings (18,294) (15,543) (34,194) Income tax benefit 1,260 1,329 1,324 (7,434) Equity in undistributed net income 4,199 41,252 27,631 Proceeds from issuance of preferred stock Net income $ 37,676 $ 48,334 $ 29,131 Other comprehensive income/ (loss), net (17,257) (8,070) 6,417 of subsidiaries Net increase/(decrease) in cash and due from banks and deposits with banking subsidiaries 3,002 (20) 545,635 1,007 12,220 $ 555,687 $ 568,481 Liabilities and stockholders' equity Borrowings from, and payables to, subsidiaries and affiliates $ 24,164 $ 28,039 Short-term borrowings Other liabilities Long-term debt (b)(c) Total liabilities (c) 1,130 10,440 1,064 9,108 227,621 263,355 292,332 1,018 9,340 235,957 274,354 294,127 9,847 $ 7,462 $ 4,065 $ 5,445 6,941 15,259 5,366 (a) Includes interest expense for intercompany derivative hedges on the Firm's LTD and related fair value adjustments, which is predominantly offset by related amounts in Other interest expense/(income). (b) At December 31, 2022, long-term debt that contractually matures in 2023 through 2027 totaled $9.4 billion, $23.5 billion, $26.8 billion, $28.2 billion, and $17.5 billion, respectively. (c) Refer to Notes 20 and 28 for information regarding the Parent Company's guarantees of its subsidiaries' obligations. (d) Represents payments, net of refunds, made by the Parent Company to various taxing authorities and includes taxes paid on behalf of certain of its subsidiaries that are subsequently reimbursed. The reimbursements were $11.3 billion, $13.9 billion, and $8.3 billion for the years ended December 31, 2022, 2021 and 2020, respectively. $ 6,845 $ 6,865 Total liabilities and stockholders' equity $ 555,687 $ 568,481 JPMorgan Chase & Co./2022 Form 10-K Total stockholders' equity Total assets Other assets Non-bank 1,524 Cash and due from banks and deposits with banking subsidiaries at the beginning of the year 6,845 6,865 5,341 Advances to, and receivables from, subsidiaries: Cash and due from banks and Bank and bank holding company 136 431 deposits with banking subsidiaries at the end of the Non-bank 46 50 year $ Investments (at equity) in subsidiaries and affiliates: Cash interest paid Bank and bank holding company Cash income taxes paid, net(d) 532,759 subsidiaries 291 and undistributed net income of 49,169 Parent company net loss Cash dividends from subsidiaries and affiliates 33,631 (7,023) (2,918) (4,500) Bank and bank holding company Non-bank $ 40,500 $ 10,000 $ 6,000 Other operating adjustments 40,500 (23,747) 10,000 6,000 (12,677) 15,357 Interest income from subsidiaries affiliates: 498 63 Net cash provided by/(used in) operating activities 9,730 (5,595) 16,857 Other income/(expense) from Investing activities subsidiaries: Net change in: Bank and bank holding company 32 (3,497) 51,252 Less: Net income of subsidiaries and affiliates Note 33 Parent Company - The following tables present Parent Company-only financial statements. Statements of income and comprehensive income Statements of cash flows (in millions) Year ended December 31, 2022 2021 44,699 172,822 Net income $ 37,676 $ 48,334 $ 29,131 Year ended December 31, (in millions) Income Dividends from subsidiaries and 2022 2021 2020 Operating activities 859 2,019 Non-bank Net change in: Other interest expense/(income)(a) (14,658) (1,349) 14,150 Borrowings from subsidiaries and affiliates (4,491) 2,647 Noninterest expense 2,817 (8,830) 2,637 Total expense Short-term borrowings 1,425 (20) 10,890 6,641 7,542 Proceeds from long-term Income before income tax benefit borrowings 41,389 2,222 5,353 22,731 (a) 335 366 (569) Other income/(expense) 5,271 1,137 205 Total income 43,107 12,394 7,718 Advances to and investments in subsidiaries and affiliates, net All other investing activities, net Net cash provided by/(used in) investing activities 31 (3,000) 31 (2,663) 24 31 (2,969) (2,639) Expense Financing activities Interest expense/(income) to subsidiaries and affiliates a 37,312 Supplementary Information: Distribution of assets, liabilities and stockholders' equity; interest rates and interest differentials 2020 (Table continued on next page) Average balance 2020 Interest(g) Rate $ 719,772 $ 512 0.07 % $ Rate 444,058 749 0.17 % 269,231 958 0.36 275,926 2,436 0.88 190,655 (385) $ (0.20) Interest(g) Average balance 3,568,579 Preferred stock Common stockholders' equity Total stockholders' equity Total liabilities and stockholders' equity Interest rate spread Net interest income and net yield on interest-earning assets (a) Represents securities that are tax-exempt for U.S. federal income tax purposes. 31,893 $ 2021 253,068 284,961 3,853,540 $ 67,144 1.76 % 2.00 (b) Includes brokerage-related held-for-investment customer receivables, which are classified in accrued interest and accounts receivable, and all other interest-earning assets, which are classified in other assets on the Consolidated Balance Sheets. (c) Includes commercial paper. (d) All other interest-bearing liabilities include brokerage-related customer payables. Within the Consolidated average balance sheets, interest and rates summary, the principal amounts of nonaccrual loans have been included in the average loan balances used to determine the average interest rate earned on loans. Refer to Note 12 for additional information on nonaccrual loans, including interest accrued. 292 JPMorgan Chase & Co./2022 Form 10-K (Table continued from previous page) (f) (j) 143,472 (302) 1.82 (h) 1,035,399 123,079 3,215,942 (22,179) 41,663 4.02 1,004,597 43,886 (h) 9,280 4.37 0.73 78,784 1,023 1.30 1.81 2,779,710 64,941 2.34 (25,775) Consolidated average balance sheets, interest and rates Provided below is a summary of JPMorgan Chase's consolidated average balances, interest and rates on a taxable-equivalent basis for the years 2020 through 2022. Income computed on a taxable-equivalent basis is the income reported in the Consolidated statements of income, adjusted to present interest income and rates earned on 894 (i) 509,937 1.31 (0.21) (j) 283,829 6,856 2.42 322,936 7,869 2.44 563,147 6,460 1.15 476,650 7,843 1.65 30,830 1,336 4.33 33,287 1,437 4.32 (i) 593,977 7,796 Stockholders' equity Total liabilities 58,294 57,388 Taxable securities Non-taxable securities (a) Total investment securities Loans All other interest-earning assets (b) Total interest-earning assets Allowance for loan losses Cash and due from banks Trading assets - equity and other instruments Trading assets - derivative receivables 3.21 626,122 1.66 27,863 1,224 4.39 (i) 653,985 11,596 1.77 (h) 1,100,318 10,372 9,097 283,108 Trading assets - debt instruments (Unaudited) 185,989 Year ended December 31, (Taxable-equivalent interest and rates; in millions, except rates) assets exempt from income taxes (i.e., federal taxes) on a basis comparable with other taxable investments. The incremental tax rate used for calculating the taxable- equivalent adjustment was approximately 24% in 2022, 2021 and 2020. Average balance 2022 Interest (g) Rate Deposits with banks $ 670,773 $ 9,039 1.35 % Federal funds sold and securities purchased under resale agreements 307,150 4,632 1.51 Securities borrowed 205,516 2,237 1.09 52,877 4.81 Assets 3,763 1.62 Trading liabilities - debt and all other interest-bearing liabilities (d)(e) 268,019 3,246 1.21 Beneficial interests issued by consolidated VIES Long-term debt Noninterest-bearing deposits 11,208 226 2.02 250,080 8,075 3.23 2,566,798 26,097 All other liabilities, including the allowance for lending-related commitments 1.02 719,249 39,155 128,229 747 1.53 Trading liabilities - equity and other instruments(e) 0.58 % 2.93 3,721 3,349,079 (17,399) 93,241 2.78 Goodwill, MSRs and other intangible assets All other noninterest-earning assets Total assets Liabilities 27,601 140,778 Trading liabilities - derivative payables 59,467 10,082 1,748,666 242,762 46,063 $ Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings (c) $ 78,606 3,853,540 $ 215,408 Interest-bearing deposits Tony Blair Institute for Global Change Former Prime Minister of Great Britain and Northern Ireland London, United Kingdom Chairman of the Council Executive Chairman Rt. Hon. Tony Blair As of March 1, 2023 J.P. Morgan International Council 305 JPMorgan Chase & Co./2022 Annual Report Peter L. Scher JPMorgan Chase Vice Chairs Vittorio U. Grilli Mark S. Garvin David E. Rawlings Canada North America Yan L. Tavrovsky Russia, Kazakhstan and Central Asia Michal Szwarc Poland Cassander Verwey David Mayhew The Hon. Robert M. Gates Vice Chairman of the Council Principal Aliko Dangote Paul Bulcke New Brunswick, New Jersey Retired Chairman and Chief Executive Officer Johnson & Johnson The Netherlands Alex Gorsky San Pedro Garza García, Mexico Armando Garza Sada Chairman of the Board ALFA, S.A.B. of C.V. Chief Executive Officer Mercado Libre Montevideo, Uruguay Marcos Galperin Madrid, Spain Iberdrola, S.A. Executive Chairman Ignacio S. Galán Turin, Italy Executive Director and Chairman John Elkann New York, New York Chairman and Chief Executive Officer JPMorgan Chase & Co. Jamie Dimon* Group President and Chief Executive Dangote Group Lagos, Nigeria Vevey, Switzerland Chairman of the Board of Directors Nestlé S.A. Rice, Hadley, Gates & Manuel LLC Washington, District of Columbia Stellantis Colombia Middle East and North Africa Marc Hussey Ireland Majed Al Mesmari Ignacio de la Colina Iberia Daniel Darahem Brazil Facundo D. Gómez Minujin Kevin G. Latter Switzerland Reinnout Böttcher Türkiye Kyril Courboin Germany Stefan P. Povaly Argentina Moises Mainster Andean, Caribbean and Central America Latin America/Caribbean Sub-Saharan Africa Bader A. Alamoudi Saudi Arabia France The Hon. Carla A. Hills Chair and Chief Executive Officer Hills & Company International Consultants Tanguy A. Piret Anton J. Ulmer Belgium Israel Mustafa Bagriacik United Arab Emirates Chile Pablo Garnica Luxembourg Francesco Cardinali Van Bich Phan Vietnam Carl K. Chien Taiwan Marco Sucharitkul Thailand Edmund Y. Lee Khaled Hobballah Singapore Philippines Hooi Ching Wong Malaysia Gioshia Ralie Italy Roy Navon Felipe García-Moreno Mexico Angela M. Hurtado Andres Errazuriz Carlos Ma. G Mendoza Washington, District of Columbia For information about direct deposit of dividends, please contact Computershare. Joe Kaeser New York, NY 10179-0001 Telephone: 212-270-6000 jpmorganchase.com Annual Report on Form 10-K The Annual Report on Form 10-K of JPMorgan Chase & Co. as filed with the U.S. Securities and Exchange Commission will be made available without charge upon request to: Office of the Secretary JPMorgan Chase & Co. 383 Madison Avenue, 39th Floor New York, NY 10179-0001 corporate.secretary@jpmchase.com Stock listing New York Stock Exchange The New York Stock Exchange ticker symbol for the common stock of JPMorgan Chase & Co. is JPM. Financial information about JPMorgan Chase & Co. can be accessed by visiting our website at jpmorganchase.com and clicking on "Investor Relations." Additional questions should be addressed to: Investor Relations JPMorgan Chase & Co. 277 Park Avenue New York, NY 10172-0001 Telephone: 212-270-2479 JPMCinvestorrelations@jpmchase.com Directors To contact any of the Board members or committee chairs, the Lead Independent Director or the non-management directors as a group, please mail correspondence to: JPMorgan Chase & Co. Attention (Board member(s)) Office of the Secretary 383 Madison Avenue, 39th Floor New York, NY 10179-0001 corporate.secretary@jpmchase.com The Corporate Governance Principles, the charters of the principal standing Board committees, the Code of Conduct, the Code of Ethics for Finance Professionals and other governance information can be accessed by visiting our website at jpmorganchase.com and clicking on "Governance" under the "Who We Are" tab. Transfer agent and registrar Computershare 150 Royall Street, Suite 101 Canton, MA 02021-1031 United States 383 Madison Avenue Telephone: 800-758-4651 www.computershare.com/investor Corporate headquarters 306 Rice, Hadley, Gates & Manuel LLC Stanford, California Austria Paolo Rocca Chairman and Chief Executive Officer Tenaris Buenos Aires, Argentina Nassef Sawiris Executive Chair OCI N.V. London, United Kingdom Ratan Naval Tata Chairman Emeritus Tata Sons Ltd Mumbai, India Joseph C. Tsai Executive Vice Chairman Alibaba Group Hong Kong, China The Hon. Tung Chee Hwa GBM Vice Chairman National Committee of the Chinese People's Political Consultative Conference Hong Kong, China Jaime Augusto Zobel de Ayala Chairman Ayala Corporation Makati City, Philippines * Ex-officio JPMorgan Chase & Co./2022 Annual Report The Hon. John Howard OM AC Former Prime Minister of Australia Sydney, Australia Investor Services Program JPMorgan Chase & Co.'s Investor Services Program offers a variety of convenient, low-cost services to make it easier to reinvest dividends and buy and sell shares of JPMorgan Chase & Co. common stock. A brochure and enrollment materials may be obtained by contacting the Program Administrator, Computershare, by calling 800-758-4651, by writing to the address indicated above or by visiting its website at www-us.computershare.com/investor. Stockholder inquiries All rights reserved. Printed in the U.S.A. We believe that building a strong, vibrant company one that stands the test - of time - benefits not only our shareholders but also everyone we touch. It enables us to lift up our communities and to focus on issues that are universally important, including economic development, education and employment. Saudi Aramco President and Chief Executive Officer Amin H. Nasser Managing Director and Chief Executive Officer Intesa Sanpaolo Turin, Italy Carlo Messina Alphen aan den Rijn, The Netherlands Chair of the Executive Board Wolters Kluwer Chief Executive Officer and Nancy McKinstry New York, New York Kissinger Associates, Inc. The Hon. Henry A. Kissinger Chairman Munich, Germany Daimler Truck Holding AG Siemens Energy AG and Chairman of the Supervisory Board © 2023 JPMorgan Chase & Co. Direct deposit of dividends FSC® C020268 MIX Contact Computershare: By telephone: Within the United States, Canada and Puerto Rico: 800-758-4651 (toll free) From all other locations: 201-680-6862 (collect) TDD service for the hearing impaired within the United States, Canada and Puerto Rico: 800-231-5469 (toll free) All other locations: 201-680-6610 (collect) By regular mail: Computershare P.O. Box 43078 Providence, RI 02940-3078 United States By overnight delivery: Computershare 150 Royall Street, Suite 101 Canton, MA 02021-1031 United States Duplicate mailings If you receive duplicate mailings because you have more than one account listing and you wish to consolidate your accounts, please write to Computershare at the address above. Independent registered public accounting firm PricewaterhouseCoopers LLP 300 Madison Avenue New York, NY 10017 "JPMorgan Chase," "J.P. Morgan," "Chase," the Octagon symbol and other words or symbols in this report that identify JPMorgan Chase services are service marks of JPMorgan Chase & Co. Other words or symbols in this report that identify other parties' goods or services may be trademarks or service marks of those other parties. This Annual Report is printed on paper made from well-managed forests and other controlled sources. The paper is independently certified by Bureau Veritas Quality International according to Forest Stewardship CouncilⓇ standards. FSC www.fsc.org Paper from responsible sources Europe/Middle East/Africa Board of Directors Madhav Kalyan SPES: Special purpose entities SOFR: Secured Overnight Financing Rate SMBS: Stripped mortgage-backed securities SLR: Supplementary leverage ratio Shelf securities: Securities registered with the SEC under a shelf registration statement that have not been issued, offered or sold. These securities are not included in league tables until they have actually been issued. Single-name: Single reference-entities Seed capital: Initial JPMorgan capital invested in products, such as mutual funds, with the intention of ensuring the fund is of sufficient size to represent a viable offering to clients, enabling pricing of its shares, and allowing the manager to develop a track record. After these goals are achieved, the intent is to remove the Firm's capital from the investment. Securities financing agreements: Include resale, repurchase, securities borrowed and securities loaned agreements SEC: Securities and Exchange Commission Scored portfolios: Consumer loan portfolios that predominantly include residential real estate loans, credit card loans, auto loans to individuals and certain small business loans. SCB: Stress Capital Buffer SAR(s) as it pertains to employee stock awards: Stock appreciation rights SAR as it pertains to Hong Kong: Special Administrative Region SA-CCR: Standardized Approach for Counterparty Credit Risk S&P: Standard and Poor's 500 Index approaches which largely rely on the use of internal credit models and parameters, whereas for Basel III Standardized, credit risk RWA is generally based on supervisory risk- weightings which vary primarily by counterparty type and asset class. Market risk RWA is calculated on a generally consistent basis between Basel III Standardized and Basel III Advanced. RWA: "Risk-weighted assets": Basel III establishes two comprehensive approaches for calculating RWA (a Standardized approach and an Advanced approach) which include capital requirements for credit risk, market risk, and in the case of Basel III Advanced, also operational risk. Key differences in the calculation of credit risk RWA between the Standardized and Advanced approaches are that for Basel III Advanced, credit risk RWA is based on risk-sensitive RSU(s): Restricted stock units ROU assets: Right-of-use assets ROTCE: Return on tangible common equity ROE: Return on equity ROA: Return on assets Structural interest rate risk: Represents interest rate risk of the non-trading assets and liabilities of the Firm. Structured notes: Structured notes are financial instruments whose cash flows are linked to the movement in one or more indexes, interest rates, foreign exchange rates, commodities prices, prepayment rates, underlying reference pool of loans or other market variables. The notes typically contain embedded (but not separable or detachable) derivatives. Contractual cash flows for principal, interest, or both can vary in amount and timing throughout the life of the note based on non-traditional RHS: Rural Housing Service of the U.S. Department of Agriculture 302 Glossary of Terms and Acronyms Linda B. Bammann2,4 Retired Deputy Head of Risk Management 303 JPMorgan Chase & Co./2022 Form 10-K Warehouse loans: Consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as loans. VGF: Valuation Governance Forum VIES: Variable interest entities VCG: Valuation Control Group VaR: "Value-at-risk" is a measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment. VA: U.S. Department of Veterans Affairs U.S. Treasury: U.S. Department of the Treasury U.S. GSE(s): “U.S. government-sponsored enterprises" are quasi-governmental, privately-held entities established or chartered by the U.S. government to serve public purposes as specified by the U.S. Congress to improve the flow of credit to specific sectors of the economy and provide certain essential services to the public. U.S. GSEs include Fannie Mae and Freddie Mac, but do not include Ginnie Mae or FHA. U.S. GSE obligations are not explicitly guaranteed as to the timely payment of principal and interest by the full faith and credit of the U.S. government. U.S. government agencies: U.S. government agencies include, but are not limited to, agencies such as Ginnie Mae and FHA, and do not include Fannie Mae and Freddie Mac which are U.S. government-sponsored enterprises (“U.S. GSES"). In general, obligations of U.S. government agencies are fully and explicitly guaranteed as to the timely payment of principal and interest by the full faith and credit of the U.S. government in the event of a default. U.S. GAAP: Accounting principles generally accepted in the U.S. U.S.: United States of America Unaudited: Financial statements and/or information that have not been subject to auditing procedures by an independent registered public accounting firm. U.K.: United Kingdom TLAC: Total loss-absorbing capacity TDR: "Troubled debt restructuring" is deemed to occur when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty. Loans with short-term and other insignificant modifications that are not considered concessions are not TDRs. TCE: Tangible common equity TBVPS: Tangible book value per share Taxable-equivalent basis: In presenting results on a managed basis, the total net revenue for each of the business segments and the Firm is presented on a tax- equivalent basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in managed basis results on a level comparable to taxable investments and securities; the corresponding income tax impact related to tax-exempt items is recorded within income tax expense. indexes or non-traditional uses of traditional interest rates or indexes. JPMorgan Chase & Co./2022 Form 10-K JPMorgan Chase & Co. (Financial services) Retained loans: Loans that are held-for-investment (i.e., excludes loans held-for-sale and loans at fair value). Revenue wallet: Proportion of fee revenue based on estimates of investment banking fees generated across the industry (i.e., the revenue wallet) from investment banking transactions in M&A, equity and debt underwriting, and loan syndications. Source: Dealogic, a third-party provider of investment banking competitive analysis and volume-based league tables for the above noted industry products. REO: Real estate owned PCAOB: Public Company Accounting Oversight Board PCA: Prompt corrective action each class of common stock and participating securities, based on their respective rights to receive dividends. Participating securities: Represents unvested share-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, "dividends"), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants RSUs to certain employees under its share-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to Parent Company: JPMorgan Chase & Co. Overhead ratio: Noninterest expense as a percentage of total net revenue. Over-the-counter cleared ("OTC-cleared") derivatives: Derivative contracts that are negotiated and executed bilaterally, but subsequently settled via a central clearing house, such that each derivative counterparty is only exposed to the default of that clearing house. OPEB: Other postretirement employee benefit Over-the-counter (“OTC") derivatives: Derivative contracts that are negotiated, executed and settled bilaterally between two derivative counterparties, where one or both counterparties is a derivatives dealer. OCI: Other comprehensive income/(loss) OCC: Office of the Comptroller of the Currency OAS: Option-adjusted spread NSFR: Net Stable Funding Ratio Nonperforming assets: Nonperforming assets include nonaccrual loans, nonperforming derivatives and certain assets acquired in loan satisfaction, predominantly real estate owned and other commercial and personal property. NOW: Negotiable Order of Withdrawal Nonaccrual loans: Loans for which interest income is not recognized on an accrual basis. Loans (other than credit card loans and certain consumer loans insured by U.S. government agencies) are placed on nonaccrual status when full payment of principal and interest is not expected, regardless of delinquency status, or when principal and interest have been in default for a period of 90 days or more unless the loan is both well-secured and in the process of collection. Collateral-dependent loans are typically maintained on nonaccrual status. NOL: Net operating loss NM: Not meaningful NFA: National Futures Association Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds. Glossary of Terms and Acronyms jpmorganchase.com Dhahran, Saudi Arabia PCD: "Purchased credit deteriorated" assets represent acquired financial assets that as of the date of acquisition have experienced a more-than-insignificant deterioration in credit quality since origination, as determined by the Firm. PD: Probability of default Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments. Pillar 1: The Basel framework consists of a three "Pillar” approach. Pillar 1 establishes minimum capital requirements, defines eligible capital instruments, and prescribes rules for calculating RWA. PPP: Paycheck Protection Program under the Small Business Association ("SBA") Regulatory VaR: Daily aggregated VaR calculated in accordance with regulatory rules. PSUs: Performance share units Production revenue: Includes fees and income recognized as earned on mortgage loans originated with the intent to sell, and the impact of risk management activities associated with the mortgage pipeline and warehouse loans. Production revenue also includes gains and losses on sales and lower of cost or fair value adjustments on mortgage loans held-for-sale (excluding certain repurchased loans insured by U.S. government agencies), and changes in the fair value of financial instruments measured under the fair value option. derivatives used for specific risk management purposes, primarily to mitigate credit, foreign exchange and interest rate risks. derivatives designated in qualifying hedge accounting relationships, primarily fair value hedges of commodity and foreign exchange risk; • • Principal transactions revenue also includes realized and unrealized gains and losses related to: physical commodities inventories and financial instruments that reference commodities. Glossary of Terms and Acronyms 301 JPMorgan Chase & Co./2022 Form 10-K In connection with its client-driven market-making activities, the Firm transacts in debt and equity instruments, derivatives and commodities, including - Unrealized gains and losses result from changes in valuation. Realized gains and losses result from the sale of instruments, closing out or termination of transactions, or interim cash payments. ⚫ realized and unrealized gains and losses on financial instruments and commodities transactions, including those accounted for under the fair value option, primarily used in client-driven market-making activities, and on private equity investments. the bid-offer spread, which is the difference between the price at which a market participant is willing and able to sell an instrument to the Firm and the price at which another market participant is willing and able to buy it from the Firm, and vice versa; and • Pre-tax margin: Represents income before income tax expense divided by total net revenue, which is, in management's view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is one basis upon which management evaluates the performance of AWM against the performance of their respective competitors. Principal transactions revenue: Principal transactions revenue is driven by many factors, including: Pre-provision profit/(loss): Represents total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses. PRA: Prudential Regulation Authority Pillar 3: The Basel framework consists of a three "Pillar" approach. Pillar 3 encourages market discipline through disclosure requirements which allow market participants to assess the risk and capital profiles of banks. Indonesia Stephen B. Burke²,3 (Television and entertainment) 304 General Auditor Lou Rauchenberger Elena A. Korablina Firmwide Controller Mikael Grubb Investor Relations Joseph M. Evangelisti Corporate Communications Other Corporate Officers CEO, International Consumer Banking Sanoke Viswanathan Vice Chairman Peter L. Scher Troy L. Rohrbaugh Head of Global Markets Co-CEO, Consumer & Community Banking Jennifer A. Piepszak CEO, Commercial Banking Douglas B. Petno Robin Leopold Head of Human Resources Co-CEO, Consumer & Community Banking Marianne Lake Teresa A. Heitsenrether Global Head of Securities Services Takis T. Georgakopoulos Head of Payments John H. Tribolati Stacey Friedman General Counsel Secretary Regional Chief Executive Officers India Sudhir Goel Southeast Asia Howard Kim Korea Steve Teru Rinoie Japan Harshika Patel Hong Kong Mark C.M. Leung China Robert P. Bedwell Australia and New Zealand Asia Pacific Senior Country Officers and Location Heads Alfonso Eyzaguirre Viswas Raghavan Latin America/Canada Europe/Middle East/Africa Filippo Gori Asia Pacific JPMorgan Chase & Co./2022 Annual Report Retired Chairman and Chief Executive Officer NBCUniversal, LLC Mary Callahan Erdoes CEO, Asset & Wealth Management Lori A. Beer Chief Executive Officer GE Capital Michael A. Neal 1,5 Retired Vice Chairman General Electric Company; Retired Chairman and Mellody Hobson 4,5 Co-CEO and President Ariel Investments, LLC (Investment management) Retired Chairman and Chief Executive Officer Johnson & Johnson (Healthcare) Alex Gorsky4 (Professional services) KPMG Chief Executive Officer Timothy P. Flynn¹ Retired Chairman and Chief Executive Officer JPMorgan Chase & Co. (Financial services) James Dimon Chairman and Alicia Boler Davis Chief Executive Officer Alto Pharmacy, LLC (Digital pharmacy) (Diversified investments) Henry Crown and Company Chief Executive Officer Chairman and James S. Crown 4,5 (Conglomerate and insurance) Chief Executive Officer GEICO Berkshire Hathaway Inc.; President and Todd A. Combs 2,3 Investment Officer (Industrial and financial services) Chief Information Officer Phebe N. Novakovic¹ Chairman and Virginia M. Rometty 2,3 Jeremy Barnum Chief Financial Officer Head of Global Sales & Research Marc K. Badrichani Chief Risk Officer Ashley Bacon Daniel E. Pinto President and Chief Operating Officer; CEO, Corporate & Investment Bank Chairman and Chief Executive Officer James Dimon Operating Committee 5 Public Responsibility Committee Risk Committee Nominating Committee 4 3 Corporate Governance & Development Committee 2 Compensation & Management Audit Committee 1 Member of: (Technology) Retired Executive Chairman and Chief Executive Officer International Business Machines Corporation Chief Executive Officer General Dynamics (Aerospace and defense) The Hon. Condoleezza Rice Principal in f % NPV in first 10 years In addition to CCAR testing, we stress test for vari- ous types of huge market disruptions. For exam- ple, we stress counterparties - such as hedge funds, large asset managers or trading houses for extremely large market moves, perhaps an instantaneous 130 basis point move in Treasuries or 50% to 60% moves in commodities. Our share- holders should know that regarding any major international bank, we remain well-collateralized across all of our exposures. Even if one of those banks went bankrupt overnight, we would be okay. While there is always a risk that we won't receive a margin call or that some trades may default and leave us exposed to large market risk, the losses likely would not be material. Suffice it to say, our company prepares not only for various forms of extreme economic risk but for various forms of geopolitical risk. Later in this letter I describe how we have enhanced those efforts. EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD 35 Don't underestimate the extreme importance of interest rates. Interest rates are extraordinarily important - they are the cosmological constant, or the mathemati- cal certainty, that affects all things economic. Before I comment on that, I want to share some astounding numbers to illustrate this point: Here's one example that illustrates this. From March 5 to March 20, 2020, when the stock market fell 24% and the bond index spread gapped from 191 to 446 basis points prior to major Fed inter- vention, our actual trading revenue was higher than normal as we actively made markets for our clients. By contrast, the hypothetical stress test had us losing a huge amount of money in market making, based on the way it is calculated. One more thing to point out: JPMorgan Chase now has enough total loss-absorbing capacity to bear out peak CCAR losses (using the Fed's numbers) more than eight times over. Net present value (NPV) of $1.00 annuity NPV 1% interest rate $100 9% 10% interest rate $10 Lifetime While I understand why regulators stress test this way they are essentially trying to ensure that banks survive the worst-case scenario (which assumes multiple problems at a struggling bank without any benefit from good management or rapid response) – the methodology clearly does not result in an accurate forecast of how our com- pany would perform under adverse circumstances. I have very little doubt that if the severely adverse scenario played out, JPMorgan Chase would per- form far better than the stress test projections. I believe we would actually make money over the nine quarters in the Fed's stress scenario. really lose the $44 billion after taxes (over a nine-quarter period) that the stress test shows. And the answer is absolutely not. The Fed's CCAR stress test, by its nature, has fairly arbitrary results since it uses only one different and hypothetical scenario each year. This creates uncertainty around our capital requirements (as I mentioned, this may damage the value of bank stocks and the banking system). If I were a share- holder, I would want to know if my company would There has been huge intervention by central banks around the world over the last decade. While it was completely necessary in 2008 and 2009 to stop the worst of the global financial crisis, and again in 2020 to stop the effects of the global pandemic, the depth and breadth of these interventions will be studied for years as will the extent to which we need QT (whose full effect may not be known immediately). It is unclear how the Fed incorpo- rated the enormous fiscal spending into both its forecasts for growth and inflation, as well as its need to continue QE as it did. And importantly, the Fed's ability to reverse course on this strategy (QT) is somewhat constrained by higher inflation (though, of course, it can temporarily adjust its actions to deal with the current bank failure crisis). War complicates geopolitics and materially adds risks. We have not had a major land war in Europe since 1945. The war in Ukraine, already into its second year, has been particularly devastating in terms of casualties and damage and has been haunted by the threat of nuclear weapons. It may very well last for many more years. Wars are unpredictable, and at the start, most predictions about how they will end have been completely wrong. This war is also affecting global energy and food supplies, with a disproportionate and negative effect falling on poor people and poorer nations, including millions of Ukrainian refugees. There is still a risk that energy and food supply lines, which are not secure, will lead to higher prices and the large migration of people, triggering another level of geopolitical dislocation. The tensions of this war are also leading to the rethinking of many economic alliances, as well as trade and national security. All these factors create more risk and potentially higher inflation, and their confluence (along with inflation and QT) creates a somewhat unpredictable and dangerous outcome. This may be a once-in-a-generation sea change, with material effect. Of course, there is always uncertainty. I am often frustrated when people talk about today's uncer- tainty as if it were any different from yesterday's uncertainty. However, in this case, I believe it actually is. 34 EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD Less predictable geopolitics, in general, and a complex adjustment to relationships with China are probably leading to higher military spending and a realignment of global economic and military alliances. Higher fiscal spending, higher debt to gross domestic product (GDP), higher investment spend in general (including climate spending), higher energy costs and the inflationary effect of trade adjustments all lead me to believe that we may have gone from a savings glut to scarce capital and may be headed to higher inflation and higher interest rates than in the immediate past. Essentially, we may be moving, as I read some- where, from a virtuous cycle to a vicious cycle. Of course, we hope that everything turns out okay and that all of these storm clouds peacefully and painlessly dissipate - and we need to be prepared for that outcome. We also need to be prepared for a new and uncertain future. The new risks (in addition to the normal ones, like recession) are higher inflation for longer, the market effects of QT and growing political risks. Of course, I cannot be sure this will happen, but I place higher odds on it than the "market." Managing risks is far more than simply meeting the Fed's annual stress test. While it is critical that we meet and pass the Fed's Comprehensive Capital Analysis and Review (CCAR) stress test, managing risk is far more than that – and we are fairly fanatical when it comes to manag- ing risk. Our company does hundreds of stress tests a week, which include market movements reflective of many past crises (such as volatility resulting from the Russia-Ukraine conflict and the pandemic in 2020) and rapidly rising interest rates. 61% When you analyze a stock, you look at many factors: earnings, cash flow, competition, margins, scenar- ios, consumer preferences, new technologies and so on. But the math above is immovable and affects all. In a rapidly rising rate environment, any invest- ment where the cash flows were expected in the out years would have been dramatically affected - think venture capital or real estate development, for example. Any form of carry trade (effectively borrowing short and investing long) would be sorely disappointed. Carry trade exists not just in banks but is embedded and is silently present in companies, investment vehicles and others, includ- ing situations that require recurring refinancing. We are prepared for potentially higher interest rates, and we may have higher inflation for longer. Finally, when one talks about risk for too long, it begins to cloud your judgment. Looking ahead, the positives are huge. However events play out, it is likely that 20 years from now, America's GDP will be more than twice the size it is today, and hundreds of millions of people around the world will have been lifted out of poverty. In the next section, I talk more about the need for a global economic strategy. EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD 37 Our Serious Need for More Effective Public Policy and Competent Government Like most Americans, I get frustrated with the mediocrity and bureaucracy of the massive admin- istrative state. We accept it too readily. And it dam- ages the confidence we have in our own country. I have enormous respect for the people who work for the U.S. government, but we simply don't invest enough in making it more effective. Some examples are: antiquated systems at the Federal Aviation Administration, United States Postal Service and Internal Revenue Service; inefficient ports and crumbling infrastructure; an ineffective immigra- tion policy; policies that prevent affordable housing and leave apartments vacant; policies that hurt Puerto Rico; tenure versus merit-based compensa- tion and promotion; and work rules that dramati- cally reduce efficiency. We have a vast system with a lack of accountability and proper reporting. And usually when reports are issued, they only address how much money was spent - not, for example, how many highway miles were built, in what time period and at what cost. Government, which is 20% of the economy, seems to be getting less produc- tive over time, unlike the rest of the economy. In addition, we have too much litigation - this is the bureaucratization of America - think Europe. To be completely fair, I am also frustrated with the typically shortsighted selfishness of some busi- nesses, asking for abundant special tax breaks and often using regulations to protect the incumbent. I also want to express exasperation with some of my fellow citizens who don't pay the taxes they owe on the order of $600 billion a year, who won't con- sider sensible policy measures like a carbon tax to stem climate change and who sometimes seem to only like democracy when the voters agree with them. Democracy by its nature is compromise. One of the lessons of the past decade is that if major legislation cannot be done in a bipartisan way, maybe it should not be done at all. DEVELOPING EFFECTIVE POLICY AND EFFECTIVE GOVERNMENT Theology is not policy. Policy based on falsehood or oversimplified facts is doomed to failure. Too often now, policy starts as politics without the benefit of analytics and experts. Policy should precede politics - not the other way around. Policy should be painstakingly developed based on facts and analysis (and on information about how policies were productively developed in other parts of the world). You can effectively crowd- source policy expertise. Why were Germany and Switzerland so successful with apprenticeship pro- grams? Why were Canada and Singapore so effec- tive with permitting and infrastructure? All poli- cies, like education, infrastructure and regulation, need to start with an agreed-upon goal - and be comprehensive and coordinated to accomplish it. After the core of a policy is developed, then, of course, it will be modified by political leaders – but it is hoped the core of the policy remains intact. If those modifications bastardize it in such a way as to render it inefficient, it should be dropped. We require a 21st century government. In a company, you are constantly setting up your organization for success. We need to find a way to more rapidly reorganize our government for the new world. While Congress can often move very quickly in a crisis, we are unable to move quickly as a government over the medium term. We need to move faster, adopt new technologies and retrain human capital more quickly. Even in a good company, reorganizing for change can be hard- business and staff units fight to maintain their status quo and perceived prerogatives as if their lives were at stake. I can only imagine how hard this is in the government, but it will only get worse if we do not fix this in our fast-changing world. 38 OUR SERIOUS NEED FOR MORE EFFECTIVE PUBLIC POLICY AND COMPETENT GOVERNMENT - It should be noted that an inordinate amount of attention is focused on short-term interest rates, which the Fed affects directly. But the Fed does not completely control long-term rates and liquid- ity, which are influenced by both supply and demand (QT) and global investor preferences and sentiment importantly, including views on risk and safety. It is also important to remember that while the central banks of the world are now sell- ing instead of buying securities, the governments of the world have larger debts to finance. The United States alone needs to sell $2 trillion in securities, which must be absorbed in the market. This turn of events is generally true globally. We have established a new Security Forum. The war in Ukraine has exposed the severity, com- plexity and interconnectivity of threats such as physical security, the loss of nonbank critical infra- structure (i.e., communication networks), pandem- ics, insider threats, trade relations, political risk, sanctions, data privacy, war, and the impact of regulatory and governmental actions. All these factors affect our company, as well as our clients and countries and their governments. You should know that we have formed a new Security Forum, which meets periodically and enables manage- ment to continually assess the impact of ongoing threats to our company, our clients and countries around the globe. These risks – which include mar- ket risk, credit risk, cyber risk and operational risk, among others ― are also covered at the board level by our Risk Committee. Along with reconfiguring our supply chains, we must create new trading systems with our allies. My preference would be to rejoin the Trans-Pacific Partnership – it is the best geostrategic trade arrangement possible with allied nations. You can be certain that our company is closely monitoring and adjusting to the risks and opportunities cre- ated by current events. If we have higher inflation for longer, the Fed may be forced to increase rates higher than people expect despite the recent bank crisis. Also, QT may have ongoing impacts that might, over time, be another force, pushing longer-term rates higher than currently envisioned. This may occur even if we have a mild - or not-so-mild - recession, as we saw in the 1970s and 1980s. Today's inverted yield curve implies that we are going into a recession. As someone once said, an inverted yield curve like this is "eight for eight" in predicting a recession in the next 12 months. However, it may not be true this time because of the enormous effect of QT. As previously stated, longer-term rates are not necessarily controlled by central banks, and it possible that the inver- sion we see today is still driven by prior QE and not the dramatic change in supply and demand that is going to take place in the future. We have always looked at the "fat tails" of higher interest rates, particularly on our own company. We were premature in thinking about the possibil- ity of interest rates going to 5%, 6% or 7% - which still might not happen, but we always want to be protected against this outcome. For example, we have spoken about stockpiling cash, not investing in sovereign debt when rates were low and being willing to forgo income to protect against rising rates. Rest assured, our company can handle significantly higher interest rates no matter how anyone analyzes capital. Higher interest rates will obviously have an important impact, not just for banks but for some of those who borrow on a floating rate or those who have to refinance in a higher rate environ- ment. If this tide goes out, you should assume that it will expose additional weaknesses in the econ- omy. However, our company is prepared - not only for higher rates but for a potential recession that could arise and related credit losses. That prepara- tion includes analyzing all of our clients (in particu- lar our leveraged lending, real estate and other cli- ents) for what the impact of higher rates may mean for them. We believe the risks within our own portfolio are manageable. And we try to ana- lyze the impact of these factors on companies and industries away from us. For example, we do expect that some types of real estate in certain locations may come under pressure. Finally, we assume all of these risks and uncertain- ties will result in volatile markets. 36 EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD There are risks and opportunities in the restructuring of global economic relations. There is no question that supply chains need to be restructured for three different reasons: • For any products or materials that are essential for national security (think rare earths, 5G and semiconductors), the U.S. supply chain must be domestic or only open to completely friendly allies or partners. We cannot and should not ever be reliant on processes that can and will be used against us, especially when we are most vulnerable. All countries will be protecting their national security in their own way, tailoring their strategies as they see fit. • Countries will also be taking specific action to protect critical industries (think electric vehicles (EV), Al and chips) that may not be directly related to national security but are key to national competitiveness. This is essentially what America's IRA is meant to do. Companies will diversify their supply chains simply to be more resilient. This restructuring will likely take place over time and does not need to be excessively disruptive. There will be winners and losers some of the main beneficiaries will be Brazil, Canada, Mexico and friendly Southeast Asian nations. For similar national security reasons, activities including investment activities - that help create a national security risk (e.g., sharing critical technol- ogy with potential adversaries) should be restricted. While focusing on the risks, it's also important not to forget the opportunities. The transition to a green economy will eventually require $4 trillion a year in capital expenditures. The IRA, CHIPS Act and Bipartisan Infrastructure Law combined will create huge opportunities for companies, investors and entrepreneurs across virtually every industry group in the United States. You can rest assured that our company is organizing to help clients make the most of these opportunities. Believe it or not, inflation and interest rates are not the things that worry me the most. I'm most concerned about large geopolitical events, cyber attacks, nuclear proliferation, large dysfunctional markets (partially due to poorly calibrated regula- tions; e.g., the U.K. Gilt and U.S. Treasury markets) and failure of other critical infrastructure. - PREPARING FOR WHAT MAY BE A NEW AND UNCERTAIN FUTURE supply) that undoubtedly drove increased prices across many investment classes - from stocks and bonds to crypto, meme stocks and real estate, among others. Importantly, this also increased bank deposits from $13 trillion to $18 trillion (and the now-famous uninsured deposits from $6 trillion to $8 trillion). SOME COMMONSENSE PRINCIPLES FOR CORPORATE GOVERNANCE ACTIVE ENGAGEMENT WITH ASSET MANAGERS We - companies and investors - need to become more active and involved in proxy issues each year to foster better communication between the investors and the board of the companies they own. Whether it's issues around climate risk or say on pay, it should be appropriate for the man- agement team or board to actively engage with investors during proxy season to hear and under- stand each other's views on key issues and com- municate their positions in real time. Investors should also require proxy advisors to share any communications they have with a company in real time before investors make voting decisions. In my view, too many portfolio managers and inves- tors have partially ceded critical decisions on key proxy issues to their internal stewardship groups or external proxy advisors. Stewardship teams are also often under pressure to follow proxy advisors by bureaucratic internal systems at investment firms that discourage disagreement and encourage the safety of the herd. Many port- folio managers have told me that even when they have the authority to override the internal group, it is frequently very difficult to do so. QE is now being reversed into quantitative tighten- ing (QT) as the Fed grapples with inflation. So far, the Fed has reduced its securities holdings by approximately $550 billion and is committed to reducing its holdings by almost $100 billion in securities each month or over $1 trillion each year. How all this will unfold is still unknown as the direction and speed of money have changed sig- nificantly from prior years. To varying degrees, banks will compete for money, not only among one another but also with money market funds, other investments and the Fed itself. Money market fund total assets under management have increased by $650 billion since April 2022, with a significant portion migrating into the Fed's reverse repo facil- ity, thereby draining deposits from the banking system. So while the Fed's balance sheet has come down by approximately $550 billion, deposits at the banks have come down by $1 trillion, largely uninsured deposits. Unfortunately, some banks invested much of these excess deposits in "safe" Treasuries, which, of course, went down in value as rates rose faster than most people expected. The new universal proxy makes it such that one investor with one share, who owns it for as little as one day, can nominate a director for any rea- son, at relatively low cost. In my view, it is likely that not just activists but also special interest groups will nominate directors. Not only would this be extremely disruptive to the board, but, almost by their nature, special interest groups would be counter to shareholders' interests. While we fully respect being transparent - protecting investors and shareholder rights - director elec- tion processes are becoming too far removed from shareholder interests. While there are legitimate complaints against entrenched boards, good boards often tend to interview prospective candidates for their brains, integrity, work ethic, management and collabora- tion skills, and experience. With this new universal proxy, it's easy to envision a time when a proxy season will be like a political campaign, with inter- est groups on both sides of an issue trying to elect a board member. Disruptive boards, which can be caused by just a single troublesome member, are an anathema to shareholders' interests. This is unlikely to end well. SOME COMMONSENSE PRINCIPLES FOR CORPORATE GOVERNANCE 31 Evaluating and Managing the Economic and Geopolitical Risks Ahead We usually don't worry about typical economic fluctuations and often compare economic forecast- ing with weather forecasting: It is extremely com- plicated, easy to do in the short term and far more difficult to do in the long run. It is particularly hard to forecast true longer-term inflection points in the economy. Although we don't want to waste time on "normal" fluctuations, we do want to be prepared for economic extremes - we look at multiple pos- sibilities and probabilities and manage our com- pany so that we can handle all of them, whether or not we think they actually will happen. After we spoke last year about storm clouds, some of those storms did indeed hit, and, unfortunately, some of those threatening clouds are still here. 2022 was not normal, economically speaking, and, in fact, 2022 witnessed several dramatic events - the Ukraine war began; inflation hit a 40-year high of 9%; the federal funds rate experienced one of its most rapid increases, up 425 basis points, albeit from a low level; stock markets were down 20%; unemployment fell to a 50-year low at 3.5%; and the U.S. economy was bolstered by frequent fiscal stimulus and by high and rising government debt while supply chain issues eased. In addition, work from home began to raise commercial real estate challenges, and, finally, long- and short- term interest rates presented a sharply inverted yield curve, which is "eight for eight" in terms of predicting a recession (more on this later). But, surprisingly, the global economy marched ahead. THE CURRENT ECONOMY: PRETTY GOOD BUT STORM CLOUDS AHEAD Until the collapse of Silicon Valley Bank, the cur- rent economy was performing adequately, both here in the United States and remarkably better than anyone expected in Europe. The "market" was generally forecasting either a soft landing or a mild recession, with interest rates peaking at 5% and then slowly coming down. There has been a lot of market volatility over the past year, partially, in my opinion, as people over-extrapolate monthly data, which is highly dis- torted by inflation, supply chain adjustments, con- sumer substitution, basically poor assumptions about housing costs and other factors. But under- lying all this, consumers have been spending 7% to 9% more than in the prior year and 23% more than pre-COVID-19. Similarly, their balance sheets are in great shape as they still have, according to our own analysis, $1.2 trillion more “excess cash” in their checking accounts than before the pan- demic (credit card debt is simply normalizing). In addition, unemployment is extremely low, and wages are going up, particularly at the low end. We've had 10 years of home and stock price appre- ciation, and even if we go into a recession, con- sumers would enter it in far better shape than during the great financial crisis. Finally, supply chains are recovering, businesses are pretty healthy and credit losses are extremely low. 30 The failures of SVB and Credit Suisse have signifi- cantly changed the market's expectations, bond prices have recovered dramatically, the stock mar- ket is down and the market's odds of a recession have increased. And while this is nothing like 2008, it is not clear when this current crisis will end. It has provoked lots of jitters in the market and will clearly cause some tightening of financial condi- tions as banks and other lenders become more conservative. However, it is unclear whether this disruption is likely to slow consumer spending (as of April 1, 2023, spending has been consistently running higher versus the prior year). Although higher rates, particularly in mortgages, have reduced both home sales and prices, do remember that consumer spending drives more than 65% of the U.S. economy. Our board is responsible for succession planning, and it is on the agenda every time board members meet - both when they are with me and when I am not in the room. We already have a "hit-by-the- truck" plan ready to go (not all companies can say this), and we have multiple successor candidates who are well-known to the board and to the inves- tor community. The board believes this is one of its paramount priorities. You can rest assured that our board members are on the case and are very comfortable with where we are. This one act would allow the board to have a com- pletely open conversation and provide candid feedback to the CEO and management team. Good CEOs, who are trying to do the best job they can, should appreciate this important feedback - and should know how difficult it is to gather in a large group. This type of quality discussion among and with board members leads to collaboration and good succession planning since every meeting should include a real conversation around this important topic. Meetings such as these allow the board to nurture the extraordinary value of collaboration and trust. BALANCING A CUSTOMER-CENTRIC APPROACH WITH (EXCESSIVE) RISK Most businesses, including banks like us, say they put their customers first. We often go further than that statement to say that we need to be there for them, in good times and in bad. However, banking is a complex industry, and this customer-centric approach requires a little more explanation. In our business, we are essentially a financial partner to a client. While we strive to build great client relationships based on trust over the long run, our role has intricacies. For example, we do not need every transaction to make economic sense - just the overall client relationship, year after year. Whatever the transaction, we need to be properly compensated for the risks we bear, which can be extraordinary. Very often, a client will merely look for the lowest price, which we completely understand; we recognize that some- times banks are perfectly willing to make a cer- tain transaction for a client at a loss. There are also occasions when we need to tell a client that a specific financial transaction would be imprudent - maybe for us and the client. Say, for example, that a very strong client of ours is simply trying to get the best price for a lever- aged loan. If we believe the desired price is unwise and another institution is willing to offer it, we will advise the client to take that option. For us, this is pure counterparty risk and not really part of our core relationship. Conversely, should the same client come to us and request something that extends beyond what we consider reasonable for that transaction, we may nonetheless do it. Perhaps the client is in the middle of an M&A transaction in difficult markets and simply cannot get the financing they need - other than from us. In recent crises, we have often gone the extra mile for a client at great risks to ourselves, not to make a profit but to rescue the client from financial calamity. Fundamentally, putting the client first means always providing them with the products and ser- vices they need (although they may go somewhere else because of price) and having our whole team work hard for them - either in the United States or around the world, reliably and with constancy. One of the most important things we do for a client, above all else, is to be a steady hand, providing financial safety and security at every turn. MANAGEMENT LESSONS 29 20 Some Commonsense Principles for Corporate Governance I have written before about the diminishing role of public companies in the American financial system. They peaked in 1996 at 7,300 and now total 4,600. Conversely, the number of private U.S. companies backed by private equity firms has grown from 1,900 to 11,200 over the last two decades. And this does not include the increasing number of compa- nies owned by sovereign wealth funds and family offices. This migration is serious and worthy of critical study, and it may very well increase with more regulation and litigation coming. We really need to consider: Is this the outcome we want? There are good reasons for such healthy private markets, and some good outcomes have resulted from them as well. The reasons are complex and may include public market factors such as onerous reporting requirements, higher litigation expenses, costly regulations, cookie-cutter board governance, less compensation flexibility, height- ened public scrutiny and the relentless pressure of quarterly earnings. With intensified public reporting, investors' grow- ing needs for environmental, social and gover- nance information and the universal proxy - which makes it very easy to put disruptive directors on a board - the pressure to become a private com- pany will rise. Corporate governance principles are becoming more and more templated and formu- laic, which is a negative trend. For example, some- times proxy advisors automatically judge board members unfavorably if they have been on the board a long time, without a fair assessment of their actual contributions or experience. And some simple, sensible governance principles are far bet- ter than the formulaic ones. The governance of major corporations is evolving into a bureaucratic compliance exercise instead of focusing on its rela- tionship to long-term economic value. Good corpo- rate governance is critical, and a little common sense would go a long way. PROMOTING OPEN COMMUNICATION AND TRUST WITH THE BOARD As authorized and coordinated by the board, direc- tors should have unfettered access to manage- ment, including those below the CEO's direct reports. At every board meeting, to ensure open and free discussion, the full board should meet in executive session without the CEO or other mem- bers of management. The independent directors should ensure that they have enough time to do this properly. CONFRONTING SUCCESSION PLANNING 32 The new universal proxy is likely to create havoc for companies. EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD Unpredictable war ■Energy and food crisis averted for now ■Disproportionate suffering imposed on poor people and nations ■Inflationary trade adjustments ■Economic alliances in flux Potential for rising oil and gas prices Huge economic and geopolitical strains While the current crisis has exposed some weak- nesses in the system, it should not be considered, as I pointed out, anything like what we experienced in 2008. Nonetheless, we do have other unique and complicated issues in front of us, which are outlined in the chart above. POTENTIAL TROUBLE BREWING FROM UNPRECEDENTED FISCAL SPENDING, QUANTITATIVE TIGHTENING AND GEOPOLITICAL TENSIONS Having already confessed to how difficult it is to predict the future, for planning purposes it still makes sense to try to assess the environment ahead by laying out those factors that may be significantly different from the past. Fiscal stimulus is still surging through the system. In the last three years, partially but not entirely due to the pandemic, the federal government had a deficit of $3.1 trillion (2020), $2.8 trillion (2021) and $1.4 trillion (2022). These are extraordinary numbers, which ended up in consumers' pockets, in states and local municipalities, and even in com- panies. We pointed out last year that you simply cannot have this level of spending and say that it's not inflationary. It's also important to point out that there is a multiplier effect of this stimulus; that is, one person's spending is another person's income and so on. The deficit for the next three years is now estimated to be $1.4 trillion to $1.8 trillion per year, which is also an extraordinary number, with no end in sight. In Europe, fiscal defi- cits are high - even before the enormous subsidies given to consumers to counterbalance higher energy prices. It's also important to note that borrowing to invest is fundamentally different from borrowing to consume - borrowing to con- sume can only be inflationary. This is before any additional costs related to future recessions, the war or any other unforeseeable events. Offsetting this, by sometime late this year or early next year, we expect consumers will have spent the bulk of their remaining excess savings. It remains to be seen whether this will cause a little bit of a cliff effect or whether consumer spending will simply slow down. Either way, this will add to whatever recessionary pressures there are some- time in the future. 32 In the two years after COVID-19, the Fed bought $4.5 trillion of U.S. Treasuries and mortgage- backed securities, bringing its total balance sheet to $9 trillion. We have experienced almost 12 years of quantitative easing (QE), which drove interest rates down - so much so that U.S. short- term rates were virtually zero, and the 10-year bond hit a low of 0.5%. Amazingly, tens of trillions of dollars of debt, mostly in Europe, sold at negative interest rates (we will look back upon this with total astonishment). This period of QE also led to extraordinary liquidity (and a surging money EVALUATING AND MANAGING THE ECONOMIC AND GEOPOLITICAL RISKS AHEAD 33 War, Energy Crisis, Trade, China Maybe no end in sight Today's quantitative tightening is following more than a decade of quantitative easing. ■Lingering effects of fiscal stimulus Possible persistent inflation, requiring higher interest rates Here & Now Still Good Economy ■Healthy jobs Higher wages ■ Good credit ■Home values up over 10 years Recovering supply chain ■Normalized interest rates ■Healthy business Healthy consumer In Front of Us: Storm Clouds Ahead Abnormal QT & Fiscal Spending Consumer excess savings close to zero by year-end Large quantitative tightening (QT) and other unknowns, reducing liquidity and triggering higher long-term interest rates Higher fiscal spending Higher climate spending Λ Opened 13 Community Center branches in minority neighborhoods and hired over 140 Community Managers Conducted over 9,000 financial health sessions with more than 190,000 attendees Hired 160 Community Home Lending Advisors and expanded our homebuyer grant program to more than 10,000 minority neighborhoods nationwide Provided complimentary one-on-one coaching to nearly 3,000 small busi- nesses through dedicated consultants in 21 U.S. cities and launched a national special purpose credit program to improve access to credit for small business owners in historically under- served areas ENVIRONMENT AND THE FIRM THROUGH A STRONG RISK AND CONTROLS Everyone's top priority in CCB is to pro- tect our customers and the firm. Having the proper governance and processes in place ensures our business is sustainable and resilient and meets regulatory requirements. Coupled with our fortress balance sheet, this strength attracts a strong, diversified customer base that has confidence in the safety and security of banking with Chase. Through data and analytics, we continue to enhance our risk management capabil- ities across CCB. Keeping our credit appe- tite constant, machine learning is helping us surgically extend more credit to more consumers and small businesses. While fraud is everywhere, we are improving our ability to protect customers earlier and more often. Education plays a big role, too. Bankers, Community Managers and marketing work together to help customers build healthy financial habits and avoid becoming victims of fraud. Our people continue to be our greatest asset. We attract the best talent from all backgrounds who choose to work at Chase because of the impact we have on our customers and communities and the opportunity to grow their career. We strive to create a culture where every- one's voice matters, leading to the best business outcomes. ⋅ CULTIVATING TALENT TO BUILD HIGH-PERFORMING, DIVERSE TEAMS WHERE CULTURE IS A COMPETITIVE ADVANTAGE PROTECTING OUR CUSTOMERS • - • A key part of our engagement strategy is ensuring we reach historically under- served populations. We continue to make meaningful strides in our community strategy in support of our $30 billion racial equity commitment announced in of delivering award-winning digital capa- bilities to our 63 million active digital users, our extensive physical network spanning all lower 48 states, and our more than 50,000 local bankers, advi- sors, business relationship managers and branch managers, who operate as a local team of experts to serve customer needs. We're building and delivering experiences our customers love and achieved record- high customer satisfaction across channels? in 2022. Although we're proud of this, we are never satisfied and recognize there's always more to do for our customers. We prioritize improving activities our custom- ers do most often in their everyday lives, such as opening an account, replacing a card and making a payment. We also help them with major life milestones, like plan- ning for their future through goals-based plans or searching for and buying a car or a home. Our true differentiator is the combination CONSUMER & COMMUNITY BANKING 46 Earning the right to be the primary financial partner for consumers and small businesses requires us to build trust by delivering experiences our customers expect in both major and everyday moments. The completeness of our product set can serve all of our custom- ers' banking, lending and investing needs. Omnichannel engagement My Chase PlanⓇ: Two years post-launch, we've opened more than 7 million plans The Connected Commerce business is driving impact for Chase by improving satisfaction, stimulating engagement and creating capital-light, recurring revenue streams, all while making the core fran- chise more resilient long term. As we told you at Investor Day last year, we expect to drive more than $30 billion in volume through our Commerce platforms in the next few years. • • Chase Offers: We drove over $6 billion in spend to merchants who used our offers platform • Chase Travel: Our travel business delivered $8 billion in volume booked in 2022 Our efforts produced meaningful results in 2022: Our employees embrace the full spectrum of career opportunities that Chase offers - across lines of business, functions and roles. They grow with us and move across our businesses to develop unique perspec- tives that help us solve the most important and complicated issues across the firm. October 2020. Since then, we have: Our people work hard every day – with heart and humanity – to better serve our customers, communities and each other. How the U.S. can marshal its strengths-not only military but also moral, economic and diplomatic We're tremendously confident about the future of our franchise, yet we approach our opportunities and challenges with great humility. We wouldn't trade our hand with anyone's. Our scale, distribu- tion, brand, products and people position us well to continue to achieve best-in- class performance for decades to come. To extend that leadership position, we're also investing in our Commerce business. The strategy here is straightforward: Lean into what our customers do on our cards all the time - spend on travel, dining and shopping- and invest in digital experi- ences for Chase to win in discovery, book- ing, paying and borrowing across these journeys. With our recent acquisitions of cxLoyalty, FROSCH, Figg and The Infatua- tion, we now own differentiated assets and experiences in travel, offers and din- ing. We're leveraging our new assets and talent to build out our two-sided platform, connecting customers and merchants as only a company with our scale and digi- tally engaged customer base can. The West Needs America's Leadership 2 Coalition Greenwich Competitor Analytics (preliminary for FY22). Market share is based on JPMorgan Chase's internal business structure and revenue. Ranks are based on Coalition Index Banks for Markets. Securities Services market share is based on cumulative growth from FY17 to FY22. 1 Dealogic as of January 2, 2023. CORPORATE & INVESTMENT BANK 48 Interest rate hikes and geopolitical ten- sions had investors repositioning port- folios, driving Fixed Income revenue higher, particularly in our Currencies & Emerging Markets and Rates trading businesses. Overall, we reported $18.6 billion in Fixed Income revenue, up 10% from the previous year, and retained our top wallet share². Equities revenue came in at $10.4 billion. Underscoring the strides we've made in Equities, the business has grown revenue by more than 80% since 2017, and market share has increased by almost 300 basis points over the same period². Another notable success in 2022 was our Global Research team's top ranking across all three of Institutional Investor's annual global surveys. Our Markets business continues to be the top-ranked franchise in the world by revenue². The business outperformed even our own expectations in 2022, generating revenue of $29 billion, just short of 2020's record highs, as volatil- ity persisted. Meanwhile, we have continued to scale up our regional investment banking capabilities across the United States. Working with the Commercial Bank, we are deepening relationships with middle market sponsors and aligning coverage teams to support growth industries, particularly technology, healthcare and the green economy. $1.7 billion IPO of Corebridge, its retire- ment solutions and life insurance busi- ness, and Volkswagen's €9.4 billion IPO of Porsche. Equity capital markets also saw a dra- matic drop-off in deal activity during the year. Volatile and uncertain markets nearly shut down the IPO market, although J.P. Morgan did help lead two of the year's most notable deals: AIG'S With declining M&A activity and higher rates slowing refinancings, our debt underwriting fees declined 43% year- over-year in 2022. More positively, we're proud of the discipline we kept in underwriting, particularly in our lever- aged finance business. This puts us in prime position to help companies when activity picks up. In 2022, our M&A franchise advised on over 350 deals that totaled more than $900 billion, including some of the year's biggest deals, notably in the healthcare industry for Johnson & Johnson and Pfizer. The CIB generated $15 billion in net income on revenue of $48 billion in 2022, a solid performance following record net income and revenue in 2021. Industrywide investment banking fees fell 42% from the prior year¹, and J.P. Morgan's fees followed suit, down 48% from 2021. This was not unex- pected. Industrywide investment banking fees have averaged about $80 billion per year from 2015 to 2020¹ so 2022 was a lighter-than-average year, more comparable with the pre-pandemic years of 2018 and 2019. Even so, we finished the year #1 in investment banking fees, #1 in equity capital markets, #1 in debt capital mar- kets and #2 in mergers and acquisitions¹. In recent shareholder letters, I've stressed the key pillars of a strategy we set years ago: to be global, diversified, complete and at scale. That strategy has served us well and continues to serve us well across the Corporate & Investment Bank (CIB) and our wholesale busi- nesses. We and our clients benefit from our strong, balanced business during volatile times and market dislocations, including those we have witnessed in the last few months. BENEFITS OF BUSINESS DIVERSITY Geopolitics dominated headlines and moved markets. In February, Russia invaded Ukraine, fomenting a humani- tarian crisis that worsens even now. The war disrupted supply chains and forced countries to rethink their entire approach to sourcing energy, food and other critical resources, with every issue now being viewed through the lens of national security. The end of near-zero interest rates meant that many young, emerging com- panies needed to focus on profitability rather than revenue growth at any cost. Higher rates also dented investors' confidence and tested their patience in assets such as special purpose acquisi- tion companies and cryptocurrencies, which benefited so much from excess capital just a year ago. Tasked with taming inflation and cooling an overheating economy, the Federal Reserve raised interest rates seven times in 2022 to levels not seen in nearly 15 years. 2022 was a watershed year for financial markets. Corporate & Investment Bank 47 CONSUMER & COMMUNITY BANKING Co-CEO, Consumer & Community Banking Jennifer Piepszak Jenn Co-CEO, Consumer & Community Banking Marianne Lake Marianne IN CONCLUSION Payments remain a center of gravity for financial relationships. We are a lead- ing payments franchise in the United States, enabling our customers to move more than $5.6 trillion in 2022 across payment methods. On technology modernization, we are on a journey to mature our agile model, focused on our applications, infrastruc- ture and data, and are already realizing benefits from this work. Our migration of all Chase.com customers to the public cloud is generating higher site availability and leading to a 50% reduction in run- time costs. We're scaling the use of AI/ML across CCB, which delivered over $500 million in value in 2022 alone, with more value to unlock in years to come. engine that fuels distribution and scale. Marketing is to Card what bankers, branches and advisors are to banking: baseline distribution. Our strategy is working. In 2022, we drove a 20% year- over-year increase in new accounts within our risk appetite. This drove our share of outstandings to 17.3%, up nearly 75 basis points-healthy progress toward our goal of 20% lend share over the long term. 13 Experian Velocity data as of 4Q22. Reflects financing market share for new and used loan and lease units at franchised and independent dealers. 14 Dealogic as of January 2, 2023. 15 Coalition Greenwich Competitor Analytics (preliminary for FY22). Market share is based on JPMorgan Chase's internal business structure and revenue. Ranks are based on Coalition Index Banks for Markets. 2006 rank is based on JPMorgan Chase analysis. 2021 excludes the impact of Archegos. 16 Client deposits and other third-party liabilities pertain to the Payments and Securities Services businesses. 17 Firmwide Payments revenue metrics exclude the net impact of equity investments 18 Coalition Greenwich Competitor Analytics (preliminary for FY22). Reflects global firmwide Treasury Services business (CIB and CB). Market share is based on JPMorgan Chase's internal business structure, footprint and revenues. Ranks are based on Coalition Index Banks for Treasury Services. 19 Institutional Investor. 20 Based on third-party data. 21 Nilson, Full Year 2022. 22 Based on Assets Under custody reported in company filings. 24 Includes gross revenues earned by the Firm for investment banking and payments products sold to CB clients that are subject to a revenue sharing arrangement with the CIB. 25 S&P Global Market Intelligence as of December 31, 2022. 26 Refinitiv LPC, FY22. 27 Aligns with the affordable housing component of the firm's $30B racial equity commitment. 28 Represents the Nomura "star rating" for Japan-domiciled funds and Morningstar for all other domiciled funds. Includes only Asset Management retail open-ended mutual funds that have a rating. Excludes money market funds, Undiscovered Managers Fund, and Brazil- and Korea-domiciled funds. Mutual fund rating services rank funds based on their risk-adjusted performance over various periods. A 5-star rating is the best rating and represents the top 10% of industry-wide ranked funds. A 4-star rating represents the next 22.5% of industry-wide ranked funds. A 3-star rating represents the next 35% of industry-wide ranked funds. A 2-star rating represents the next 22.5% of industry-wide ranked funds. A 1-star rating is the worst rating and represents the bottom 10% of industry-wide ranked funds. The "overall Morningstar rating" is derived from a weighted average of the performance figures associated with a fund's three-, five-and 10-year (if applicable) Morningstar Rating metrics. For U.S.-domiciled funds, separate star ratings are given at the individual share class level. The Nomura "star rating" is based on three-year risk-adjusted performance only. Funds with fewer than three years of history are not rated and hence excluded from this analysis. All ratings and the assigned peer categories used to derive this analysis are sourced from these fund rating providers as mentioned. Past performance is not indicative of future results. 29 In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. 30 Traditional assets includes Equity, Fixed Income, Multi-Asset and Liquidity AUM; Brokerage, Administration and Custody AUS. 31 AUM only for 2006. Prior period amounts have been restated to include changes in product categorization. 32 Source: Euromoney. 33 All quartile rankings, the assigned peer categories and the asset values used to derive this analysis are sourced from the fund ranking providers. Quartile rankings are done on the net-of-fee absolute return of each fund. The data providers re-denominate the asset values into U.S. dollars. This % of AUM is based on fund performance and associated peer rankings at the share class level for U.S.-domiciled funds, at a "primary share class" level to represent the quartile ranking of U.K., Luxembourg and Hong Kong funds, and at the fund level for all other funds. The "primary share class" is defined as C share class for European funds and Acc share class for Hong Kong and Taiwan funds. In case the share classes defined are not available, the oldest share class is used as the primary share class. The performance data could have been different if all share classes would have been included. Past performance is not indicative of future results. Effective September 2021, the Firm has changed the peer group ranking source from Lipper to Morningstar for U.S.-domiciled funds (except for Municipal and Investor Funds) and Taiwan-domiciled funds, to better align these funds to the providers and peer groups it believes most appropriately reflects their competitive positioning. This change may positively or adversely impact, substantially in some cases, the quartile rankings for one or more of these funds as compared with how they would have been ranked by Lipper for this reporting period or future reporting periods. The source for determining the rankings for all other funds remains the same. The classifications in terms of product suites and product engines shown are J.P. Morgan's own and are based on internal investment management structures. 34 Source: Company filings and JPMorgan Chase estimates. Rankings reflect publicly traded peer group as follows: Allianz, Bank of America, Bank of New York Mellon, BlackRock, Charles Schwab, Credit Suisse, DWS, Franklin Templeton, Goldman Sachs, Invesco, Morgan Stanley, State Street, T. Rowe Price and UBS. JPMorgan Chase ranking reflects Asset & Wealth Management client assets, U.S. Wealth Management investments and new-to-firm Chase Private Client deposits. 35 Source: iMoneynet. 36 Represents AUM in a strategy with at least one listed female and/or diverse portfolio manager. "Diverse" defined as U.S. ethnic minority. JPMorgan Chase Exhibits Strength in Both Efficiency and Returns When Compared with Large Peers and Best-in-class Peers (page 11) 1 Bank of America Corporation (BAC), Citigroup Inc. (C), The Goldman Sachs Group, Inc. (GS), Morgan Stanley (MS) and Wells Fargo & Company (WFC). 2 Managed overhead ratio = total noninterest expense/managed revenue; revenue for GS and MS is reflected on a reported basis. 3 Best-in-class peer overhead ratio represents the comparable business segments of JPMorgan Chase (JPM) peers: Bank of America Consumer Banking (BAC-CB), Goldman Sachs Investment Banking and Global Markets (GS-IB & GM), Truist Financial Corp (TFC), Northern Trust Asset Management (NTRS-WM) and Allianz Group (ALLIANZ-AM). 12 Inside Mortgage Finance, Top Owned Mortgage Servicers as of 4Q22. 11 J.D. Power, 2022 U.S. Mortgage Origination Satisfaction Study. 7 Represents general purpose credit card (GPCC) loans outstanding, which excludes private label, American Express Company (AXP) Charge Card and Citi Retail Cards, and Commercial Card. Based on loans outstanding disclosures by peers and internal JPMorgan Chase estimates. 8 Represents users of all web and/or mobile platforms who have logged in within the past 90 days. 9 Represents users of all mobile platforms who have logged in within the past 90 days. 10 Based on 2022 sales volume and loans outstanding disclosures by peers (American Express Company (AXP), Bank of America Corporation, Capital One Financial Corporation, Citigroup Inc. and Discover Financial Services) and JPMorgan Chase estimates. Sales volume excludes private label and Commercial Card. AXP reflects the U.S. Consumer segment and JPMorgan Chase estimates for AXP's U.S. small business sales. Loans outstanding exclude private label, AXP Charge Card, Citi Retail Cards, and Commercial Card. 6 Represents general purpose credit card (GPCC) spend, which excludes private label and Commercial Card. Based on company filings and JPMorgan Chase estimates. - become less and less a “living wage." Of the 150 million Americans working today, approximately 21 million are paid less than $15 per hour. It is hard to live on $15 an hour, particularly for fami- lies (even if two household members are working). But all jobs should be treated with respect. Jobs and living wages bring dignity, lead to more opportunity - in housing, education, childcare, health and overall well-being- and also help rebuild communities as that income is used to improve how people live. A major step would be to expand the Earned Income Tax Credit (EITC), which many Democrats and Republicans already agree upon. Today, the EITC supplements low- to moderate-income working individuals and couples, particularly with children. For example, a single mother with two children earning $9 an hour (approximately $20,000 a year) could receive a tax credit of more than $6,000 at year's end. Workers without children receive a very small tax credit - this should be dramatically expanded, too - and personally, I would eliminate the child requirement altogether. Last year, the EITC program cost the United States about $64 billion, and 31 million individuals received the credit. We should convert the EITC to make it more like a negative income payroll tax, paid monthly. Many people who are eligible for this benefit do not get it (often because they do not know about it). Proper reform of this program could increase benefits where deserved and reduce fraudulent and improper payments. Any tax credit income should not be offset by any other benefits these individuals already receive. I have little doubt that this would do more than anything else to lift up lower-income neighbor- hoods as the money is spent on lifting up their families. I also have little doubt that this would add to GDP - because most of this money would, in fact, be spent. Fourth, America must take the lead on devising a comprehensive global economic strategy. In an op-ed published by The Wall Street Journal earlier this year, I wrote: “Only America has the full capability to lead and coalesce the Western world, though we must do so respectfully and in partner- ship with our allies. Without cohesiveness and unity with our allies, autocratic forces will divide and conquer the bickering West. America needs to lead with its strengths-not only military but also economic, diplomatic and moral." OUR SERIOUS NEED FOR MORE EFFECTIVE PUBLIC POLICY AND COMPETENT GOVERNMENT 41 Getting military strategy right isn't sufficient. We must keep the Western alliances together and actively appeal to developing nations. A compre- hensive economic strategy would tighten the bonds, strengthen our alliances and, importantly, maximize our economic resources. Furthermore, it must encompass a global trade and investment strategy, a holistic plan around energy security and food security, and far more dynamic develop- ment finance for emerging markets. Done prop- erly, the economic strength to emerge from such collaboration will preserve our alliances, entice nations such as India into the fold, guarantee the strength of the U.S. military and preserve the mighty U.S. dollar as the world's reserve currency. Finally, more active diplomacy and more dynamic communication around the principles that moti- vate the Western world are required. These princi- ples are life, liberty, the pursuit of happiness and the idea that all people are created equal. Democ- racy and human freedom are inseparable from freedom of speech, freedom of religion and free enterprise. We should loudly and proudly sing these values from the rooftops. 4 Best-in-class all banks ROTCE represents implied net income minus preferred stock dividends of the comparable business segments of JPM peers when available, or of JPM peers on a firmwide basis when there is no comparable business segment: Bank of America Consumer Banking (BAC-CB), and Goldman Sachs Investment Banking and Global Markets (GS-IB & GM), Wells Fargo & Company Commercial Banking (WFC-CB) and UBS Global Wealth Management & Asset Management (UBS-GWM & AM). In Closing Finally, we sincerely hope that all the citizens and countries of the world return to normal after the pandemic, see an end to the ongoing war in Ukraine, and see a renaissance of a world on the path to peace and democracy. Jane Pon Jamie Dimon Chairman and Chief Executive Officer April 4, 2023 42 OUR SERIOUS NEED FOR MORE EFFECTIVE PUBLIC POLICY AND COMPETENT GOVERNMENT Footnotes Client Franchises Built Over the Long Term (page 8) Note: figures may not sum due to rounding 1 Certain wealth management clients were realigned from Asset & Wealth Management to Consumer & Community Banking in 4Q20. 2006 and 2012 amounts were not revised in connection with this realignment. 2 Federal Deposit Insurance Corporation (FDIC) 2022 Summary of Deposits survey per S&P Global Market Intelligence applies a $1 billion deposit cap to Chase and industry branches for market share. While many of our branches have more than $1 billion in retail deposits, applying a cap consistently to ourselves and the industry is critical to the integrity of this measurement. Includes all commercial banks, savings banks and savings institutions as defined by the FDIC. 3 Barlow Research Associates, Primary Bank Market Share Database as of 4Q22. Rolling 8-quarter average of small businesses with revenue of more than $100,000 and less than $25 million. 4 Total payment volumes reflect Consumer and Small Business customers' digital (ACH, Bill Pay, PayChase, Zelle, RTP, External Transfers, Digital Wires), Non-digital (Non-digital Wires, ATM, Teller, Checks) and credit and debit card payment outflows. 2012 is based on internal JPMorgan Chase estimates. 5 Digital non-card payment transactions include outflows for ACH, Bill Pay, PayChase, Zelle, RTP, external transfers, and some wires, excluding credit and debit card sales. 2006 and 2012 are based on internal JPMorgan Chase estimates. I would like to express my deep gratitude and appreciation for the 290,000+ employees, and their families, of JPMorgan Chase. From this letter, I hope shareholders and all readers gain an appreciation for the tremendous character and capabilities of our people and how they continue to help communities around the world. They have faced these times of adversity with grace and fortitude. I hope you are as proud of them as I am. 5 Best-in-class G-SIB ROTCE represents implied net income minus preferred stock dividends of the comparable business segments of JPM G-SIB peers when available, or of JPM G-SIB peers on a firmwide basis when there is no comparable business segment: Bank of America Consumer Banking (BAC-CB), Goldman Sachs Investment Banking and Global Markets (GS-IB & GM), Wells Fargo & Company Commercial Banking (WFC-CB) and Morgan Stanley Wealth Management and Investment Management (MS-WM & IM). WFC-CB is the only G-SIB peer to disclose a comparable business segment to Commercial Banking. 6 Given comparisons are at the business segment level, where available; allocation methodologies across peers may be inconsistent with JPM's. Our Fortress Balance Sheet (page 12) +24% 2020 We take a long-term approach to invest- ments and focus on delivering sustainable growth and outperformance. Last year, we continued to invest in data and tech- nology, in distribution through our branch network and marketing, and in our growth businesses. 2021 2022 2020 2021 2022 2020 2021 2022 AUTO RELATIONSHIPS¹ HOME LENDING ORIGINATIONS CREDIT CARD ACTIVE ACCOUNTS² +17% -21% MORTGAGE ORIGINATIONS -43% 4. Protecting our customers and the firm through a strong risk and controls environment 5. Cultivating talent to build high- performing, diverse teams where culture is a competitive advantage DELIVERING FINANCIAL PERFORMANCE THAT IS CONSISTENTLY BEST-IN-CLASS In 2022, CCB delivered a 29% return on equity (ROE) on net income of $14.9 billion. Revenue of $55 billion was up 10% year- over-year, and our overhead ratio was 57%, down one percentage point. A large part of our Card strategy is to get the right products into customers' hands. Over the last three years, we refreshed our entire branded card portfolio to ensure our cards' value propositions were best-in-class and set up to perform well. We also renewed valuable relationships with our co-brand partners that cover the vast majority of co-brand spend share to at least 2027. Beyond consumer cards, we're making progress on the opportunity with business customers, launching Ink Business PremierSM in the second half of 2022. While it's early days, the new card has been well-received, attracting higher- revenue small businesses that spend mul- tiples above the average. LOAN AND LEASE The second step is related to the first: Get more income to lower-paid workers. The gap between skilled and unskilled workers has been growing dramatically so much so that unskilled labor has WEALTH MANAGEMENT +8% 1 Basel III Transitional rules became effective on January 1, 2014; prior period CET1 data is based on Basel I rules. As of December 31, 2014, the ratios represent the lower of the Standardized or Advanced approach calculated under the Basel III Fully Phased-In basis. 2 Includes average eligible high-quality liquid assets (HQLA) as defined in the liquidity coverage ratio rule and unencumbered marketable securities, such as equity and debt securities, that the firm believes would be available to raise liquidity, including excess eligible HQLA securities at JPMorgan Chase Bank, N.A., that are not transferable to nonbank affiliates. 3 Capital returned to common stockholders includes common dividends and net repurchases. Size of the Financial/Sector Industry (page 25) 1 2010 is sourced from World Bank.org annual GDP publication. 2022 is calculated using JPM Research forecasts. Figures are represented in 2015 prices. 2 Consists of cash assets and Treasury and agency securities. 3 2022 figure is annualized based on available data through 1Q. 4 Top 50 fund AUM data per Sovereign Wealth Fund Institute, where unavailable 2021 disclosure was used in place of 2022. 5 Loans held by nonbank entities per the FRB Z.1 Financial Accounts of the United States. 6 U.S. money market fund investment holdings of securities issued by entities worldwide. 7 Methodology updated in 2022, 2010 has been restated. 8 NYSE + NASDAQ; excludes investment funds, exchange-traded funds' unit trusts and companies whose business goal is to hold shares of other listed companies; a company with several classes of shares is only counted once. 9 Inside Mortgage Finance and JPMorgan Chase internal data; consists of Top 50 Originators. 33 +19% 43 We're proud of the performance of Consumer & Community Banking (CCB) in 2022. In a rapidly changing macro environment, we delivered strong financial results, drove meaningful growth of our franchise and continued our disciplined approach to investing for the future. We continued to put the customer at the center of everything we do, across every interac- tion and line of business. Through the efforts of more than 135,000 talented CCB employees, we extended our leadership positions in retail deposits and credit card while gaining momentum in our growth businesses: Wealth Management and Connected Commerce. Overall, CCB has grown to serve nearly 80 million consum- ers and 5.7 million small businesses. CCB is operating from a position of strength with our distribution and scale, exceptional products and highly respected brand. We take none of this for granted. We recognize that 2023 remains 2020 TO 2022 GROWTH CONSUMER BANKING CUSTOMERS uncertain; however, our data-driven approach to decision making, including risk management and investing, positions us well for what lies ahead. We provide value to customers through the completeness and interconnectivity of our products, services, channels and experiences. We strive to make it easy to do business with us by engaging custom- ers in the channel of their choice. Our strategy has not changed, and we are focused on a consistent set of strategic priorities: 1. Delivering financial performance that is consistently best-in-class 2. Leveraging data and technology to drive speed to market and deliver customer value 3. Growing and deepening relationships by engaging customers with products and services they love and expanding our distribution BUSINESS BANKING CUSTOMERS Consumer & Community Banking Of all the policy errors we need to remedy in Amer- ica, there are two that I believe will have a dramatic effect on growth and equality - and go a long way toward repairing the frayed American dream. The first is providing graduating students and other individuals with work skills (in fields such as advanced manufacturing, cyber, data science and technology, healthcare and so on) that will lead to better paying jobs. This would be good for growth and much that ails us. And we know what to do. High schools and community colleges should work with local businesses to create specific skills- training programs, internships and apprenticeships that prepare graduating students to be job ready- whether they go on to earn a credential, to work or to attend college. With 10.8 million job openings and 5.9 million unemployed workers in the United States, work-skills training has never been needed more. Businesses must be involved in this process, and programs need to be offered locally because that is where the actual jobs are. 23 Prior year new relationship numbers have been revised to conform to current presentation. OUR SERIOUS NEED FOR MORE EFFECTIVE PUBLIC POLICY AND COMPETENT GOVERNMENT Our goal is to grow primary bank relation- ships with our customers across Banking and Wealth Management. Core to that goal is having the right products, experi- ences and distribution to meet our customers in their channel of choice and serve more of their financial needs. Banking and Wealth Management In 2022, we grew our customer base by nearly 4% across all our lines of business. Here, our primary measure is customer growth because it indicates success as we strive to be the bank for all and to deepen and engage customer relationships. GROWING AND DEEPENING RELATIONSHIPS BY ENGAGING CUSTOMERS WITH PRODUCTS AND SERVICES THEY LOVE AND EXPANDING OUR DISTRIBUTION Data and technology are critical enablers, driving business value over time. The full scope of benefits will manifest in a num- ber of key areas - from reliability and speed to market to employee satisfaction. On product development, we're investing to drive engagement and deliver experi- ences customers love across channels, products and platforms. To do so, we operate in a fully agile product structure with close to 100 products and services delivered by dedicated design, product, data and technology teams. We've enhanced the Chase MobileⓇ app and Chase.com, making it easier for custom- ers to manage their everyday financial lives and engage with a richer offering of products and features. We also improved our platforms and experiences so cus- tomers can perform more activities with ease - such as more seamlessly opening new accounts. - employees and regulators - and to deliver the best of what Chase has to offer, with greater speed than ever before. 7 In 2022, we achieved record high satisfaction in our branch and digital channels, determined by overall satis- faction and measured on a scale of 1 to 10. The score is calculated as the share of "9" and "10" responses as a percent of total responses. Digital channel includes a weighted average of monthly active users of Chase.com and the Chase Mobile app. 6 #1 In active users among digital banking mobile apps based on Data.ai and #1 most-visited banking portal in the U.S. (Chase.com) based on Similarweb. 5 "Customer" includes both consumers and small busi- nesses and reflects unique individuals and business entities that have financial ownership or decision- making power with respect to accounts. The firm believes this metric is more representative of its customer relationships than similar metrics it has presented in previous public reports. 4 Reflects the days of outflow coverage based on available deposit balances. Our strategy is working. We are #1 in U.S. retail deposit share, driven by growth of more than $400 billion in deposits over the past three years. Key to this growth is the branch - and our branch network is second to none. We have the right branches in the right locations to capture a larger customer base in both legacy and new markets. 2 Reflects open accounts that received a statement. 3 Federal Deposit Insurance Corporation (FDIC) 2022 Summary of Deposits survey per S&P Global Market Intelligence applies a $1 billion deposit cap to Chase and industry branches for market share. While many of our branches have more than $1 billion in retail deposits, applying a cap consistently to ourselves and the industry is critical to the integrity of this measure- ment. Includes all commercial banks, savings banks and savings institutions as defined by the FDIC. Data and technology are key differentia- tors and competitive advantages for CCB, enabling us to deliver innovation at scale. In 2022, our investments focused on two core categories: technology moderniza- tion and product development. These investments allow us to better respond to the needs of our customers, partners, LEVERAGING DATA AND TECHNOLOGY TO DRIVE SPEED TO MARKET AND DELIVER CUSTOMER VALUE The diversification of the CCB franchise, which provides natural hedges and deliv- ers industry-leading returns through the cycle, delivered another year exceeding 25% ROE. Our customers remain on solid footing. While still elevated, cash buffers are down from their peak, as spending con- tinued to be strong throughout 2022. We ended the year with $439 billion in average loans, up 1%. Credit perfor- mance across our portfolios remains strong, and, although net charge-offs were at historic lows, we continued to see normalization. In 2022, we built $1.1 billion in credit reserves. CONSUMER & COMMUNITY BANKING 44 2022 2021 2020 2022 2021 2020 1 Unique families with primary and joint account owners for open and funded accounts. 2022 Our branches are a local storefront, where digital engagement comes together with our bankers and advisors to deliver the full capabilities of JPMorgan Chase. Last year, nearly 40 million customers walked into our almost 5,000 branches. In 2021, we became the first bank with branches in all lower 48 states and have delivered on our commitment of 400 new branches in 25 states and the District of Columbia. Not only are our seasoned branches delivering value to our customers, communities and shareholders, but the investment in new branches is a key driver to market share gains over time. Our model's success gives us confidence to continue to invest in new branches in high-opportunity markets where we still have significant untapped opportunity. It's part of our job to make it easy for customers to have more of their banking relationship with us. We're continuing the United States #1 digital banking platform in #1 Payments, lending, commerce We continue to be the #1 credit card issuer in the United States for both spend and lend, crossing $1 trillion in sales volume in 2022. It is our marketing For our Wealth Management clients, we're growing our advisor base and developing products and capabilities to serve clients across the wealth contin- uum. In 2022, we added more than 300 advisors on our path to 6,000, launched new products such as Wealth Plan and Personal Advisors, and continued to make enhancements to Self-Directed Investing. Our goal is to achieve $1 trillion in assets over the next several years, and we're on track to do so. For our Business Banking customers, we offer products, services and expertise to make it easier than ever to start, run and grow their businesses. We made it simpler to open a checking account, introduced more convenient methods to pay and get paid, and created a streamlined digital lending experience for faster access to capital when customers need it. We take pride in helping entrepreneurs go from idea to IPO and beyond. to invest in natural adjacencies to the Consumer Banking franchise so we can deepen and grow Business Banking and Wealth Management efficiently. #1 in total combined U.S. credit and debit payments volume #1 #1 U.S. credit card issuer based on sales and outstandings VISA ink. Beyond our investments in the branch network, we continue to scale and improve products that meet the distinct needs of customers across segments. Last year, we enhanced our cash flow management solutions. We launched early direct deposit for our Secure BankingSM customers, which allows them to access their paychecks up to two days early, and we enhanced Chase Overdraft Assist SM to provide an extra day before charging an overdraft fee. #1 D. BARRETT Third, fixing income inequality will reignite the American dream. SAPPHIRE freedom #1 primary bank for U.S. small businesses #1 in U.S. retail deposit market share³ #1 #1 CHASE 45 45 CONSUMER & COMMUNITY BANKING D. BARRETT BARRETT CONNECT 2021 D. BARRETT Average deposits of $1.2 trillion were up 10% over 2021, and we extended our #1 market share in U.S. retail deposits³. In 2022, the historic speed and magnitude of rate hikes accelerated the return toward normalized deposit margins. •Rededicate ourselves to the qualities and principles that made America great. These principles are life, liberty, the pursuit of happiness and the idea that all people are created equal. Democracy and human freedom are inseparable from freedom of speech, freedom of religion and free enter- prise. It would help to educate all Americans about the sacrifice of those who came before us for democracy at home and abroad. We need to acknowledge the critical role that government plays and we need government to be more competent and accountable. We must build stronger safety nets to care for the poor, the old and the disabled, and to cushion adjustment to economic change, while also maintaining economic dynamism, individual responsi- bility and the dignity of work. We must confront crises and failures of public policy by developing better policies and by dealing with realities. We can recognize the mistakes America has made without disparaging the nation. We support global human rights and stand on the side of liberty, but we also have to be realistic about the compromises necessary to accomplish long-term goals. Remember Franklin D. Roosevelt and Winston Churchill allied with Stalin against Hitler's imminent threat. •Develop a Marshall Plan for global energy and food security. This will be critical both in keeping the Western alliances together and minimizing the global suffering caused by starvation. Global energy and food supply chains are precarious by their nature. And it should be self-evident that energy security and preventing climate change aren't contra- dictory: Secure and reliable oil and gas production is compatible with reducing CO2 over the long run, and is far better than burning more coal. It should also be self-evident that global food and energy security relies on realistic trade policy and American military strength. • Increase military spending, along with our allies, as much as necessary to protect the world. Not only is America a bastion of freedom; it is still the arsenal of democracy, and economic sanctions are no substitute for an effective military. "We know only too well that war comes not when the forces of freedom are strong, but when they are weak," as Ronald Reagan said in 1980. Military strength needs to be combined and coordinated with strong diplomatic and economic aid for the devel- oping world. Thoughtful policies would help many nations lift up their people, develop their human rights and join eco- nomic unions that are good for all involved. •Recover our economic dynamism. A strong economy is the foundation for American power, and we haven't focused enough on economic growth. Between 2000 and 2020, real U.S. GDP grew at an average rate of only 1.7% a year. Had we grown at 3% instead, last year's gross domestic product per person would have been $15,000 higher. That would help pay for much of what we need to do as a nation. Economic growth will repair the fraying of the American dream, particularly if we share the wealth by improving education and wages for lower-paid citizens. There are many effective ways to do this, such as raising minimum wages and expanding the earned-income tax credit. We must also fix the immigration policies that are tearing us apart, dramatically reducing illegal immi- gration and dramatically increasing legal immigration. Economic growth will reduce inflation, reduce the deficit, and make it easier to afford the strong military we need. We aren't going to have the economic growth we need with the legal, regulatory and bureaucratic system we have today. Global trade will necessarily be restruc- tured so that we don't rely on potential adversaries for critical goods and services. This will require more “industrial plan- ning" than America is used to-and we must ensure it is properly done and is not used for political purposes. Yet America should also open its arms, through trade and aid, to all other nations. Most develop- ing countries would prefer to align eco- nomically with the West if we help them solve their problems. We should develop a new strategic and economic framework to make ourselves their partner of choice. •Deal with China thoughtfully and without fear. America still has an enor- mously strong hand-plenty of food, water and energy; peaceful neighbors; and what is still the most prosperous and dynamic economy the world has ever seen, with a per person GDP of over $75,000 a year. We can have faith that our system will maintain the economic dynamism we need. China has done a great job lifting up its nation and bringing its GDP per person up to $13,000 a year. Yet any fair assessment must recognize its challenges―not enough food, water and energy; a very complex geopolitical situation with tough neighbors; a lack of freedom that creates economic rigidity and malinvestment. Whether you potential adversary, we, along with our allies, should firmly negotiate with China (where my company and its predecessor firms have done business for more than a century). We should acknowledge that we have common interests in combating nuclear proliferation, climate change and terrorism. Tough but thoughtful negotia- tions over strategic, military and economic concerns including unfair competition— should yield a better situation for all. If America leads well, China will be better off forming partnerships with a strong Western world than with Russia, Iran and other such nations. think it is a competitor or a It should also lay to rest the idea that America can stand alone. U.S. leaders must always put America first, but global peace and order is a vital American interest. Only America has the full capability to lead and coalesce the Western world, though we must do so respectfully and in partnership with our allies. Without cohesiveness and unity with our allies, autocratic forces will divide and conquer the bickering West. America needs to lead with its strengths— not only military but also economic, diplo- matic and moral. Here's what we can do: Mr. Dimon is Chairman and CEO of JPMorgan Chase & Co. CREATING A COMPREHENSIVE GLOBAL ECONOMIC STRATEGY Just as we need a comprehensive military strategy, globally, to deal with future security risks, we need a comprehensive global economic strategy to deal with future economic risks. Done properly, this will help strengthen and coalesce the Western demo- cratic alliances over an extended period of time. This strategy has four pillars. First, we need a U.S. growth strategy. Between 2000 and 2022, real U.S. GDP grew at an average rate of only 2% a year. Had we grown at 3% instead, last year's GDP per person would have been $15,000 higher. That would help pay for much of what we need to do as a nation. We simply have not focused enough on growing the U.S. economy. In prior letters, we have spoken about how we need to get public policy right to address a multi- tude of areas, which span ineffective education systems, soaring healthcare costs, excessive regu- lation and bureaucracy, the inability to plan and build infrastructure efficiently, inequitable taxes, a capricious and wasteful litigation system, frustrat- ing immigration policies and reform, inefficient mortgage markets and housing markets and hous- ing policy, a partially untrained and unprepared labor force, excessive student debt, and the lack of proper federal government budgeting and spend- ing. I believe that our poor policies have restrained our growth, and simply improving those policies would accelerate our growth. We should also focus on reducing the worker shortages by allowing both more merit-based immigration and seasonal immigration. Reducing trade barriers could also have a rapid effect, and decreasing regulations and bureaucracy would be helpful. For example, starting a small business today generally requires multiple licenses, which take precious months to get. But it doesn't end there. Talk with any small business owner, and that person will describe the mountains of red tape, inefficient systems and huge amount of documen- tation involved to operate the business. We need to reduce the burdens that are imposed on those who want to open and run a small business. By seeking a bold, comprehensive approach, we increase our ability to positively impact economic growth and jobs; in fact, this is also the best way to reduce inflation and the deficit. Second, an industrial policy, done properly, could drive growth and also protect our national security. The United States has essentially never had an "industrial policy," a strategy by which the federal government, through incentives and policies, drives American industry. We have done it indi- rectly through things like the Defense Advanced Research Projects Agency and NASA's moon mis- sion but not generally by favoring industries. More directly, the IRA and the CHIPS Act provide specific incentives for EVs, semiconductors, rare earths, alternative energy sources and others. There are two reasons we should develop an industrial policy: 1) specifically to safeguard our national security and 2) to counter unfair economic competition, particu- larly where our national security is directly con- cerned. For example, making bicycles would not be part of the second example. But China, using subsi- dies and its economic muscle to dominate batteries, rare earths, semiconductors or EVs, could eventu- ally imperil national security by disrupting our access to these products and materials. We cannot cede these important resources and capabilities to another country. Crafting an industrial policy should be done properly and with a tightly restricted scope. If the policy is politically motivated, it will be used to benefit vari- ous political benefactors and eventually provoke extreme misallocation of capital and corruption. Managing the economy is extremely complex, and Adam Smith's invisible hand still prevails - in a way we can never understand. If the government starts to micromanage through an industrial policy, it will not stop, and much of the efficiencies meant to be created will not be realized. Industrial policy should come with twins - very strict limitations on political interference and related comprehensive policy around factors like permitting require- ments, which if not drastically improved will inhibit our ability to make investments and allow infra- structure to be built. 40 2020 Originally published in The Wall Street Journal on January 3, 2023. Reprinted with permission. ussia's invasion of Ukraine punc- tured many assumptions about the future of the world and thus was a pivotal moment in history. America and the West can no longer maintain a false sense of security based on the illusion that dicta- torships and oppressive nations won't use their economic and military powers to advance their aims-particularly against what they perceive as weak, incompetent and disorganized Western democracies. In a troubled world, we are reminded that national security is and always will be paramount, even if it seems to recede in tranquil times. Together, we can ensure America's lead- ership for the next 100 years. By Jamie Dimon Our financial performance should also be considered in the context of the rapidly evolving macro environment, which created both headwinds and tailwinds for our lines of business. On the strength of our models to acquire, engage and retain customer relationships, we continued to drive core growth in most of our busi- nesses. However, we acknowledge that our businesses are not immune to the macro landscape - Home Lending, in par- ticular, faced shrinking total market size. R 5 Private debt market measured by private debt assets under management. Syndicated lending market measured by leveraged loans outstanding. 2 2017 Securities Services revenue adjusted down by $0.1 billion to exclude the impact of past business simplification, exit actions and accounting changes. 1 2017 Firmwide Payments revenue is predominantly in CIB and CB and excludes the net impact of equity investments; adjusted down by $0.1 billion for Merchant Services accounting re-class. 2022 $4.5 +17% 2017 $3.8 ($ in billions)² Securities Services revenue 2022 Looking ahead, clients will increasingly turn to service providers for help in man- aging their data. Anticipating this devel- opment, we launched our Fusion platform in 2022, and we're already building strong brand recognition in the market. Provid- ing seamless and efficient solutions for discovering, managing and analyzing data will unlock new opportunities to deliver value to our investor clients. $13.9 Software solutions for healthcare and connected cars 2017 $9.1 ($ in billions)¹ Firmwide Payments revenue PAYMENTS AND SECURITIES SERVICES is defined by share of wallet, product, penetration and revenue metrics. 6 Coalition Greenwich Institutional Client Analytics. "Large Institutional Clients" is a JPM-only categorization that CORPORATE & INVESTMENT BANK 50 We are also investing to expand our capa- bilities in areas like exchange-traded fund (ETF) servicing, middle-office outsourcing and alternatives - all of which are growth areas for our business. +52% Our Payments business also operates at tremendous scale and lightning speed, moving more than $9 trillion each day across 160 countries and 120 currencies. We are investing to further scale and modernize our core payments infra- structure, as well as to develop the net- works of the future. From peer-to-peer blockchain connections to JPM Coin, programmable money and digitization of assets, we're seeking to make sending, managing and receiving money easier, faster and more secure. CB's strategy is anchored on being our clients' most important financial partner, and we do this by delivering the expertise and capabilities of our global firm locally. In 2022, we continued to extend and deepen our reach by growing our U.S. and international footprint, enabling us to increase our addressable market and serve more exceptional clients around the world. Another big opportunity exists in developing data and software-as-a- service solutions for platform busi- nesses and industry verticals such as healthcare and connected cars. For example, in U.S. healthcare, InstaMed, which we acquired in 2019, digitizes interactions between patient, payers and providers, seamlessly processing payments and moving healthcare data. Now connected to approximately 60% of U.S. healthcare providers, it has created an extensive network for our clients. Similar opportunities exist in the fast-changing mobility industry, impacting not only the automotive sector but energy, utilities and commerce. Through our partnership with Volkswagen Financial Services and majority stake in Volkswagen Pay, we are exploring a future in which cars will be used as smart payment devices and commerce platforms. In this and many other areas, our accel- erated investments over the past few years are helping to future-proof our business. As we compete with banks and fintechs, we have the best of both: scale, end-to-end capabilities and direct relationships with clients of all sizes. WELL-POSITIONED FOR THE FUTURE Global markets have already encountered significant challenges in the new year - from interest rate volatility to market and geopolitical uncertainty. And with central banks tightening in ways we haven't seen before as they wrestle with ongoing inflationary pressures, market uncertainty is likely to persist and weigh on growth in the United States and other developed economies in 2023. More positively, we are well-positioned to help clients in any environment. Our scale, completeness and culture of collab- oration are key differentiators as clients increasingly look to us for solutions that straddle different business lines. I am incredibly proud of how our employ- ees supported clients in 2022. Our per- formance and the opportunities ahead show what an amazing hand our busi- ness has and give me immense confi- dence and hope for the future. Janus Daniel E. Pinto President and Chief Operating Officer, JPMorgan Chase & Co., and CEO, Corporate & Investment Bank CORPORATE & INVESTMENT BANK Growth opportunities in data services In Securities Services, the rising complex- ity of funds is creating opportunities as we continue to evolve to meet the chang- ing needs of our clients. As a result, we have been modernizing our core custody and fund accounting infrastructure to cre- ate scale and efficiency. 51 Commercial Banking In 2022, Commercial Banking (CB) remained focused on executing our long-term strategy - growing our client franchise, investing in our platform and capabilities, and empowering and enabling our teams. We continued to stand by our clients, delivering capital, advice and solutions to help them best navigate an uncertain market environment. I'm incredibly proud of our results and the notable market leadership positions we achieved last year. CB reported record revenue of $11.5 billion, net income of $4.2 billion and a return on equity of 16%. Our strong performance was largely driven by adding clients, expanding into new markets and maintaining higher deposit margins. We had our third-best year for Investment Banking, with $3 billion in revenue¹. • Commercial & Industrial loans increased by 11% year-over-year². • Commercial Real Estate loans grew 7% year-over-year². Credit performance remained strong, with net charge-offs of 4 basis points. Our business continues to perform extremely well in a complex and competi- tive environment. The sustained invest- ments we're making across our franchise are accelerating our organic growth, and our success is compounding. This letter will give you a window into our business and the tremendous runway that lies ahead. SERVING MORE EXTRAORDINARY CLIENTS Connections with other parts of our firm, including Investment Banking, Commer- cial Banking, Markets and Retail Banking, are opening opportunities for Payments, especially with the 5.8 million small busi- nesses that already bank with Chase. As the only bank with end-to-end in-house acquiring and treasury capabilities, we have created an ecosystem that provides merchants with everything from smart terminals and tap-on-phone solutions to consumer trends and insights drawn from issuing and acquiring data. All of our clients continue to embrace electronic trading. Through the years, we've invested heavily in our electronic trading capabilities, both in areas that have been at the forefront of electronifi- cation, such as equities and foreign exchange, and in those where the indus- try has been slower to embrace the trend, such as credit. #1 services to complete the full trade life cycle experience for our clients. Global Investment Banking wallet evolution and J.P. Morgan rankings ($ in billions) $133 Scale is essential to run a successful and profitable Markets business, and the capital required to fuel our global trading desks has risen significantly over the last five years. While this increase has been a headwind, our business has been disciplined in deploying capital and continues to deliver strong returns. With the strate- gic initiatives we have in place, we're confident in our strategy as market structure evolves. Our Securities Services business, which provides essential post-trade services to our institutional asset-manager and asset-owner clients, also had a strong year, reporting record revenue of $4.5 billion. Investment over the years has allowed us to steadily grow revenue and market share in Securities Services² while main- taining a top-tier operating margin. The scale of our business is remarkable. We provide safekeeping, settlement and services for securities in approximately 100 markets around the world, and at the end of 2022, assets under custody³ exceeded $28 trillion. Turning to Payments, the business saw strong growth in 2022, generating firmwide revenue of nearly $14 billion, $4 billion more than in 2021, due in large part to the effect of higher rates4. Payments revenue generated from the CIB alone increased 33% from the previous year4. $81 $77 We expanded to five additional U.S. states and four new countries: 2015-2020 average INVESTMENT BANKING 2021 J.P. Morgan rank #1 (all years) Source: Dealogic as of January 2, 2023 Serving more than 30,000 clients across the CIB and Commercial Banking and approximately 300,000 small- and medium-sized enterprises in the United States and Canada, the business contin- ued to win new mandates and deepen relationships with the world's largest and most sophisticated companies. Over the last five years, the CIB's new mandates revenue more than doubled for both corporate and financial institu- tion clients. INNOVATION, TALENT AND INVESTMENT I am very proud of our people, our results and the vital role our business plays in supporting global economies and commerce and in maintaining liquid, orderly markets. That role is amplified by the close collaboration across our businesses, which has allowed us to grow and invest while still maintaining strong returns for our shareholders. Innovation and invest- ment are critical as we work to meet clients' evolving needs, as the competi- tion intensifies and as we look to capi- talize on several exciting opportunities. #1 #1 Capital for the climate Climate change is one of the most pressing challenges of our age. With the introduction of the Inflation Reduction Act and the need for solutions to Europe's energy challenges, a major opportunity exists in committing capital and expertise to help clients transition to the low-carbon economy. In 2022, the CIB facilitated $164 billion in trans- actions (toward the firmwide target of $2.5 trillion by the end of 2030) to fur- ther sustainable development, including $1 trillion to support green initiatives. This predominantly consisted of leading or participating in environmental, social and governance (ESG)-related bond issuances, providing derivative hedging and advising on M&A deals. Moving forward, we plan to deepen our coverage of clients engaged in the green economy and low-carbon transi- tion, create new products and allocate capital to finance ESG objectives. We will also build on the success of our two centers of excellence: the Center for Carbon Transition and ESG Solutions, a specialist team of investment bankers who provide ESG-related advice and transaction support. 2022 Finally, we want to capitalize on secular growth trends in the industry. For instance, over the last five years, the industry wallet with large institutional cli- ents has grown more than with other financial institutions. Increasingly, these large clients need banks with size, scale and solutions to manage complex portfo- lios. Being a reliable, complete counter- party, our market share with this particu- lar group of clients has grown more than 350 basis points over the past five years. 3 Represents assets held directly or indirectly on behalf of clients under safekeeping, custody and servicing arrangements. CORPORATE & INVESTMENT BANK comprehensive middle- and back-office We are also committed to providing a seamless and differentiated experience across the trade life cycle - from pre- trade through to execution to post-trade. For pre-trade, we are the clear leader in research, offering analysis on more than 5,200 companies and around 80 econo- mies worldwide. With so much content, our focus has been on improving the client experience, ensuring we're delivering rel- evant, timely reports in the most accessi- ble and digestible formats. For post-trade, our Securities Services business offers The halo effect in trading Private debt markets have also grown significantly in the last five years and at a much faster pace than the syndicated lending market. To compete, we have set up a new direct lending initiative that has already funded dozens of deals, helping to deepen relationships, especially with middle market clients. Boom in private capital markets Another opportunity is the rapid growth in private capital markets. In 2022, we were involved in nearly 60 deals, raising $12 billion in proceeds. We also launched our Capital Connect platform, which reinvented the traditional private capital raise, seamlessly connecting investors with earlier-stage companies. Helping a client at an early stage can result in a client-for-life relationship, leading to opportunities in global corporate and private banking and potentially an IPO or sell-side M&A mandate. Source: Coalition Greenwich Competitor Analytics (preliminary for FY22); market share is based on JPMorgan Chase's internal business structure and revenue; ranks are based on Coalition Index Banks for Markets #1 2022 2017 13.1% +300 basis points 4 Firmwide Payments and CIB Payments revenue metrics exclude the net impact of equity investments. EQUITIES 2022 rank 2017 10.1% 11.0% 10.9% +10 basis points FIXED INCOME Markets market share MARKETS 49 49 2022 • In the United States, CB established a presence in Idaho, Montana, Nevada, New Mexico and South Carolina and is now in 78 of the top 100 metropolitan statistical areas, with a potential to cover more than 48,000 prospective clients. In trading, we believe that being complete continues to offer huge advantages. Providing a complete set of trading prod- ucts creates a halo effect, making it more attractive for clients to trade with us across the full range of our products. Our diversification also provides balance to our revenue regardless of the macro- economic environment. For example, in 2021, equities outperformed while in 2022, fixed income macro businesses were the main growth engines. SELECT FINANCIAL HIGHLIGHTS $13.2B +6% +10% $17.7B $5.8B $3.6B 2017 2022 2017 2022 2017 2022 GPB ADVISORS $4.0T (In thousands) 2.4 2.2 +1.5x 3.1 2.7 2.5 2017 2018 2019 2020 2021 2022 GROWING ETF BUSINESS 2.4 +9% $2.7T PRE-TAX INCOME 2022 % of J.P. Morgan Asset Management Long-Term Mutual Fund AUM Outperforming Peer Median Over 10 Years¹ TOTAL J.P. MORGAN ASSET MANAGEMENT 0 90% FIXED INCOME 91% EQUITY 95% MULTI-ASSET SOLUTIONS & ALTERNATIVES 77% AWM has one of the industry's largest internal research budgets and employs more than 1,100 investment professionals who cover over 2,500 companies, span- ning every asset class and major geogra- phy. These individuals methodically travel around the world to uncover compelling investment opportunities for our clients; last year alone, they held over 5,000 meetings with companies and manage- ment teams. Our durable approach helped us deliver strong investment performance amid the historic levels of volatility in 2022, partic- ularly in our Fixed Income and Equity platforms, outpacing most of our largest peers, especially those with more passive approaches to investing assets. In fact, across the three-, five- and 10-year time horizons, our investment performance in those asset classes has never been stron- ger. Our long-term mutual fund assets under management (AUM) outperforming the peer median over 10 years increased from a strong 86% in 2021 to an even better 90% in 2022. Clients rewarded our consistent and strong outperformance by entrusting us with even more of their assets. AWM not only achieved its 19th consecutive year of net new inflows, but we also ranked in the top three of public peers for net client inflows over the past five years. FINANCIAL PERFORMANCE FOR OUR SHAREHOLDERS With delivering superior investment per- formance as our guiding principle, our revenue grew by 5% to reach a record level. Our results were strong across regions and channels and benefited from our fortress balance sheet, the Global Private Bank's (GPB) robust deposit ASSET & WEALTH MANAGEMENT 55 franchise, J.P. Morgan Asset Manage- ment's (JPMAM) investment prowess, and a sizable number of new clients turn- ing to J.P. Morgan for advice and guidance. While pre-tax income was lower in 2022 than the previous year, it reflected our purposeful investments in our world-class talent, cutting-edge technologies and superior client coverage. With a healthy pre-tax margin of 33% that is among the industry's highest, AWM has continued to deliver operating leverage to our share- holders over the past five years. INVESTING IN THE FUTURE OF OUR FRANCHISE One of our most significant investments has been in our effort to increase our ros- ter of high-quality GPB advisors. Our commitment in this area yielded results, and in 2022, for the first time, we sur- passed 3,000 GPB advisors. Once hired, our advisors go through our world-class training programs to set them on a path to success and help them grow through each stage of their career. We also saw progress in our systematic efforts to expand our capabilities to meet client demand. We have invested heavily in JPMAM's active exchange-traded fund (ETF) business, which in just a few years has grown from two solutions with $237 million in AUM to 78 U.S. and UCITS ETFs, representing more than $54 billion in AUM. With a lineup that includes two of the industry's largest and top-performing active ETFS - JPMorgan Equity Premium Income ETF (JEPI) and JPMorgan Ultra- Short Income ETF (JPST) - JPMAM ended 2022 ranked #2 in global active ETF AUM. In addition to organic growth, AWM has made several acquisitions in recent years, each of which is making valuable contri- butions to our business: • 55ip, our customized tax-loss harvest- ing engine, built new, more highly scalable platforms to handle separate accounts, along with additional tax-managed strategies. FINANCIAL PERFORMANCE² ASSETS UNDER SUPERVISION REVENUE Global Active ETF AUM ($ in billions)³ +228x $54.1 $0.2 15% GROSS TOTAL RETURN (1Y) Global Shares ~1M' TOTAL CLIENTS OPTIMISTIC FOR THE FUTURE We know there will always be unexpected volatility in the broader environment. As a fiduciary, we constantly stress test port- folios to prepare clients for those scenar- ios. Recent events in 2023's first quarter have reminded us of those risks. Today's financial system is stronger than any time before, and it will emerge even more resilient as we apply lessons learned to the future. As tough as 2022 was on mar- kets, the good news is the starting point for the next 10 to 15 years of future return assumptions has increased nearly 70%, from 4.3% last year to 7.2%³. I am so proud of the breadth and consis- tency of our success in delivering value to our clients and shareholders. We remain relentlessly focused on being the advisor of choice to the world's most prominent institutions, pension funds, central banks, individuals and families. Our commitment to doing first-class business in a first-class way for these clients is what makes AWM a special gem inside JPMorgan Chase. I also take great pride in how we helped clients and our shareholders navigate the challenges of 2022 and across past mar- ket cycles, and I am optimistic about the opportunities ahead and our role in help- ing to deliver the best possible outcomes for all our stakeholders. STEPPING UP OUR SUPPORT FOR UKRAINE Президен J.P. Morgan is the #1 issuer for Ukraine sovereign debt and has been since 2010, raising over $25 billion. When the war broke out in February 2022, we worked swiftly to give a two-year payment deferral to help do our part during the conflict. As we approached the one-year mark of the war, J.P. Morgan sent a delegation traveling 11 hours by train into Kyiv to sign a memorandum of understanding for J.P. Morgan to advise on rebuilding, financial stabilization, sovereign credit ratings and economic ties to Europe. We are committed to helping with the road map to recovery for Ukraine and its people. Pictured (clockwise): Volodymyr Zelenskyy, President of Ukraine; Yulia Svyrydenko, First Deputy Prime Minister of Ukraine and Minister of Economic Development and Trade; Anton Pil, JPMAM Global Head of Alternatives; Stefan Weiler, JPM Head of Debt Capital Markets in Central and Eastern Europe, the Middle East and Africa; Vincent La Padula, JPM Head of Workplace; and Rostyslav Shurma, Deputy Head of the Office of the President of Ukraine. Photo from J.P. Morgan Summit broadcast of meeting in Kyiv (February 10, 2023). цвет Mary Callahan Erdoes CEO, Asset & Wealth Management ASSET & WEALTH MANAGEMENT 57 Corporate Responsibility Corporate Responsibility at JPMorgan Chase takes a robust, holistic approach to driving inclusive economic growth in com- munities around the world. Combining our philanthropy, research, policy recommen- dations and advocacy, while working with leaders at every level of government and business, we advance strategies to help move the needle on significant challenges affecting the communities we serve, from closing the racial wealth gap and tackling the skilled labor shortage to making the economy and communities more resilient. At the core of our integrated model is a focus on outcomes. Bringing together our resources - including our expertise and community network - we work to generate solutions that benefit custom- ers, communities and the economy at large. We see this in how JPMorgan Chase develops banking products, supports clients and communities, and powers the economy. Promoting financial health. Far too many people lack access to the products and services they need to improve their finan- cial health, including checking and savings accounts. To help close America's wealth gap, we looked to consumer data, social entrepreneurs and our long-standing com- munity partners for insights, which influ- enced the design of products like Chase Secure BankingSM, an affordable and safe account option serving nearly 1.5 million customers, and Autosave, a tool used by 1.9 million consumers to simplify and auto- mate savings. With nonprofits like the Cities for Financial Empowerment Fund, we helped establish national standards for products similar to Secure Banking so more people can access low-cost banking services. And with Autosave, we leveraged insights from the JPMorgan Chase Institute 58 CORPORATE RESPONSIBILITY and collaborated with consumer advocates and community leaders to understand the most effective strategies to help even more customers meet their savings goals and set aside money for unexpected expenses like car repairs or medical bills. Increasing access to economic opportu- nity. We believe that when communities thrive, businesses thrive. In Seine-Saint- Denis (SSD), just outside of Paris where 30% of young people live in poverty, we are putting our model to work to help spur economic growth. Nearly five years ago, we made a $30 million philanthropic commitment to support communities in Greater Paris, particularly in SSD. We started by collaborating with government agencies and nonprofits on skills training and small business growth, assessing and updating our strategy along the way. This effort reached people like Fatou, an entrepreneur who, with the assistance of our nonprofit partner Adie, learned how to win public and private contracts for her security company. She was able to get her business off the ground and grow her client network. Fatou is one of more than 6,700 entrepreneurs and 600 local busi- nesses who have received such support in addition to the 23,000 SSD residents who have received necessary skills train- ing to advance their careers. We are continuing to learn from the outcomes of our work in Greater Paris, coordinating closely with local policymakers and organizations as we plan to enhance our commitment going forward. Supporting global growth and security. The war in Ukraine has upended millions of lives and created a significant shortage of energy supplies. Over the past year, we have worked closely with leaders across our company, clients and policymakers to navigate these unprecedented social, eco- nomic and energy security challenges. Once again, we are taking a comprehen- sive approach, informing business deci- sions to advance energy security and scale clean technology solutions while providing $10 million in philanthropic capital to address critical humanitarian needs and help launch career training and upskilling programs for Ukrainian refugees in Poland. And we are thinking toward the future, advising the Ukrainian government on its plan for a postwar recovery. This is a pivotal moment for the global economy, and we will continue to leverage our wide range of expertise and insights to navigate complex global dynamics. Generating impact is a business impera- tive. Improving our products, strength- ening communities, and supporting a more inclusive and secure global econ- omy are inextricably tied to the success of our company. Even as we seek to manage uncertainty and market distress to promote a sound financial system, it remains the responsibility of both the public and private sectors to come together to identify solutions that will lead to greater prosperity. Demetrios Demetrios Marantis Global Head of Corporate Responsibility CampbellGlobal For many years, I have written about the importance of being an active investor, as the world is constantly evolving - yesterday's leading opportunities are not guaranteed to be tomorrow's. In 2022, these principles were reinforced, as actively managed portfolios - an area in which J.P. Morgan has long excelled proved their value in delivering strong returns for clients. AND CLIENT REPORTING OpenInvest $1.5B 2017 2022 Rank #20 #2 LAUNCHED 15 NEW ETFs GLOBALLY MANAGED LARGEST ACTIVE ETFS (JEPI AND JPST) 1 For footnote, refer to page 43 footnote 33 in this Annual Report. AWARDED ETF SUITE OF THE YEAR (ACTIVE ETFs)5 2 In the fourth quarter of 2020, the firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Percentage increases represent compound annual growth rates. 3 Includes U.S.-domiciled ETFS and European-domiciled ETFS with UCITS labels. 4 U.S. and UCITS ETFS, including four ETFs in Australia. 5 Award by With Intelligence in 2022. 6 Sustainable Equity Strategy Assets. 7 Projected by 1H23. 8 Any forecasts, figures and opinions set out are for information purposes only, based on certain assumptions and current market conditions and are subject to change without prior notice. 56 ASSET & WEALTH MANAGEMENT • • Campbell Global, our timber- and forestry-focused investment manager, had notable new investment flows. Additionally, several other alternative funds started with newly acquired teams of experts in their various fields. OpenInvest, our customized invest- ment preference screener, delivered several new screening capabilities to our advisors and clients. Global Shares, our cloud-based pro- vider of equity share plan management to public and private companies, ended 2022 with nearly 1 million employee • We achieved a significant milestone in 2022 when we became the first bank able to accept government deposits in all 50 U.S. states, allowing us to bring participant clients and continues to onboard new companies and their respective employees at a record pace. To ensure we can scale our growth, we are investing in operational excellence across all that we do, with a particular focus on trade processing flows and client transactions/money movement, strong controls and protection around client activities, and ease of interaction. These investments are part of our ongoing efforts to streamline our processes and make it easy for our clients and advisors to work with us. We continue to focus on delivering digital, personalized and ESG solutions to our clients. 55ip 7x AUM SINCE ACQUISITION ALIGNED TO OPENINVEST INSIGHTS INVESTMENT PERFORMANCE FOR OUR CLIENTS DELIVERING VALUE THROUGH M&A and comprehensive controls over all our activities has helped us guide and sup- port our clients throughout the years - especially during more challenging times. $3.0 2020 2021 2022 2020 2021 2022 RECORD RESULTS IN 2022 $11.5B TOTAL REVENUE m $5.9B TOTAL PAYMENTS REVENUE $3.3 ~2,300 $ ~$224B AVERAGE LOAN BALANCES across the firm to provide a full suite of capabilities, including capital raising, strategic advisory and a differentiated set of digital solutions. • We created a new team of bankers across 20 U.S. cities that is focused on understanding and supporting the unique journeys of diverse, women and veteran business owners and working to help their businesses grow and succeed. The community impact from this team has been very positive, and we are look- ing for more ways to serve this import- ant segment of our economy. NOTABLE 2022 RECOGNITION #1 Multifamily Lender in the United States³ • Multifamily Lender in New York City and Washington, D.C.³ • Primary Bank Market Share in Middle Market4 • In Middle Market syndicated lending5 3 Home Mortgage Disclosure Act data, United States Consumer Financial Protection Bureau. CLIENT ACQUISITIONS $205.0 $5.1 $223.7 As fiduciaries for millions of clients, and with more than $4 trillion of their assets, we never take for granted the trust and confidence they place in us, and we work tirelessly to re-earn it each and every day. ($ in billions) • our services to more local governments and their residents. Outside the United States, we expanded into Denmark, Finland, Norway and Sweden and now have 80 bankers calling on more than 2,000 prospective, non-U.S.-headquartered clients in 24 countries. We're thoughtfully growing our team to support several high-potential opportunities: • We've maintained our focus on middle market companies with revenue less than $100 million and added bankers to serve more than 12,000 companies in this important segment, doubling our client relationships since 2018. • Both in the United States and EMEA, we continued building our Green Econ- omy and Innovation Economy teams to provide tailored support to these criti- cal sectors that are advancing eco- nomic growth and sustainability. CB is well-positioned to serve clients from startup to IPO and beyond, partnering MIDDLE MARKET EXPANSION TOTAL PAYMENTS REVENUE $1.5 $5.9 $3.8 $3.8 $1.2 $0.9 2020 2021 2022 2021 2022 INVESTMENT BANKING REVENUE 1 Represents total JPMorgan Chase revenue from investment banking products provided to CB clients. 2 Commercial & Industrial and Commercial Real Estate groupings for CB are generally based on client segments and do not align with regulatory definitions. 52 COMMERCIAL BANKING AVERAGE LOANS $218.9 4 Barlow Research. 5 Refinitiv. 2020 Our ability to deliver JPMorgan Chase's full suite of solutions remains a key com- petitive advantage. In 2022, we continued to make significant investments in our capabilities, innovating to drive even more value for our clients. and tailored advice helped City First Broadway become the largest Black-led minority depository institution in the country and extend more loans to underserved communities. WASHINGTON, D.C. Community of Hope recently opened a Family Health and Birth Center, the only free-standing birth center in the city. CB provided a $21 million New Markets Tax Credit-qualified equity investment to purchase and expand the center, which has served more than 4,000 patients since March 2022. $19 billion in credit to vital institutions - such as hospitals, schools and gov- ernments - that are critical to the health and vibrancy of our communities • $12 billion to create or incentivize the preservation of more than 95,000 affordable units to help thousands of families access stable housing • $300 million in New Markets Tax Credit investments to support projects such as health clinics, grocery stores and job training facilities • $670 million in loans to Green Economy clients to help accelerate decarbonization Together with our exceptional clients and colleagues across the firm, we're working to advance an inclusive economy, support local and diverse 6 Includes new credit commitment originations and existing credit commitments that experienced a major modification during 2022. businesses, and create a sustainable future for the places we call home. LOOKING FORWARD While we're incredibly proud of our 2022 results, we aren't standing still. 2023 is proving to be another complex year, and we have a responsibility to be a source of strength and stability, especially in uncer- tain times. As such, we remain prepared for a wide range of economic scenarios with our core tenets in clear view: • • Partnering across our firm to deliver value for our clients and communities Maintaining our credit discipline and client selection standards Thus far, 2023 has only reinforced my confidence in our people, who have proved that they will rise to any challenge. I'd like to express my sincere gratitude to the entire CB team, as well as our partners across the firm for their dedication, teamwork and client focus. I'm incredibly proud to work alongside all of them. Dinne Douglas B. Petno CEO, Commercial Banking 54 COMMERCIAL BANKING Asset & Wealth Management It was an important transition year for financial markets in 2022 as the world adjusted to the move from near-zero interest rates and quantitative easing - in order to stimulate post-COVID econo- mies - to rapid interest rate increases and global quantitative tightening. The unprecedented speed of this reset caused significant market dislocations, with higher discount rates leading to severe asset repricing. For the first time in more than 50 years, both stock and bond mar- kets had negative returns, calling into question the diversification principles of asset allocation. Through it all, J.P. Morgan Asset & Wealth Management (AWM) drew upon its two centuries of experience navigating global markets and providing forward-looking insights to ensure that our clients had the planning and investment advice they needed to sustain a long-term perspective. Our relentless focus on risk management CHAMPIONING OUR CLIENTS' SUCCESS WITH POWERFUL SOLUTIONS INVESTMENT PERFORMANCE The firm's multimillion dollar investment CB has provided local developer Dantes Partners, a division of Dumas Collective, with financing to support six affordable housing communities. In total, Dantes Partners has closed and financed more than 3,000 luxury affordable housing units in Washington, D.C., with a focus on seniors and low- to moderate- income residents. Consistently investing in our people, technology and data WARD 6 • We're offering new, simple digital banking platforms and integrated pay- ment solutions to help clients run their businesses more effectively. • In collaboration with our CIB partners, we're providing clients with a more complete set of financing alternatives with the addition of our new direct lending offering. WARD 8 • We introduced Story by J.P. Morgan™, our all-in-one property management tool that offers multifamily property owners and operators valuable data, insights and an intuitive rent payments platform to best manage their real estate assets. INVESTING IN TECHNOLOGY AND DATA TO OPTIMIZE OUR BUSINESS We continue to make excellent progress in building a truly data-driven business, using our unique assets to enhance our operating processes and deliver valuable insights to both our teams and clients. The impact from this effort has been quite exciting, and the investments we are making will drive tremendous benefit for years to come. ⚫ CB continued to scale and optimize our cloud-based data platform and expanded our team of data scientists to help unlock even more value and embed business intelligence into all we do. • collaboration tools promote connectiv- ity across the firm, enabling us to serve clients with greater precision and foster new relationships. Using insights from our operating data, we markedly improved client satisfaction scores by enhancing and streamlining both our onboarding process and client service experience. DEEPENING OUR FOCUS ON COMMUNITY IMPACT While growth and innovation are essen- tial to CB's success, perhaps just as important is our focus on being a pur- pose-driven business. Our firm has long championed the essential role of bank- ing in a community, a concept that is deeply woven into the strategy and cul- ture of our franchise. In CB, we are using the power of our business - doing what we do best every day - to drive real outcomes in our communities. Across our local markets, our teams deliver critical resources, specialized expertise and tailored solutions to help communities thrive. Collectively, in 2022 CB financed: COMMERCIAL BANKING • Our robust customer relationship management platform and SPOTLIGHT ON WASHINGTON, D.C. 53 WARD 2 WARD 1 WARD 3 WARD 7 WARD 5 WARD 4 MARYLAND VIRGINIA BANK OF DC CITY FIRST As Howard University's primary operating bank, we've helped them increase efficiency, reduce costs and mitigate risk so they can focus on providing scholars, staff and the greater community with access to education and economic opportunity. Our work helps strengthen thousands of communities every day, including Washington, D.C. CB currently serves nearly 300 clients in D.C. and has extended more than $1.2 billion in financing to affordable housing developers, vital institutions and local businesses in the district since 2018. 6 Total net revenue was $128.7 billion, up 6%, reflecting: Net interest income of $66.7 billion, up 28%, driven by higher rates and loan growth, partially offset by lower Markets net interest income. Net interest income excluding Markets was $62.4 billion, up 40%. JPMorgan Chase reported net income of $37.7 billion for 2022, down 22%, earnings per share of $12.09, ROE of 14% and ROTCE of 18%. Firmwide overview Comparisons noted in the sections below are for the full year of 2022 versus the full year of 2021, unless otherwise specified. (a) The ratios reflect the CECL capital transition provisions. Refer to Capital Risk Management on pages 86-96 for additional information. (b) NII and NIR refer to net interest income and noninterest revenue, respectively. Markets consists of CIB's Fixed Income Markets and Equity Markets businesses. • $ 132,277 $ 125,304 (23) 6 27,394 • 53,412 40 62,355 $ 44,498 40,938 28,984 • Markets" (b) Total net revenue - managed basis • • Noninterest expense was $76.1 billion, up 7%, driven by higher structural expense and continued investments in the business, including compensation, technology and marketing, partially offset by lower volume- and revenue- related expense. 47 NIR excluding Markets (b) • • TBVPS grew by 2%, ending 2022 at $73.12. SLR was 5.6%. • JPMorgan Chase & Co./2022 Form 10-K respectively. CET1 capital was $219 billion, and the Standardized and Advanced CET1 ratios were 13.2% and 13.6%, Noninterest revenue of $62.0 billion, down 11%, driven by lower Investment Banking fees, $2.4 billion of net investment securities losses in Treasury and CIO, lower net production revenue in Home Lending and lower auto operating lease income, largely offset by higher CIB Markets revenue and a $914 million gain on the sale of Visa Class B common shares ("Visa B shares") in Corporate. Selected capital and other metrics - growth in CCB from existing and new accounts, and net inflows in AWM resulting from the residual effects of certain government actions, partially offset by the impact of growth in customer spending in CCB and migration into investments in AWM, and Firmwide average deposits of $2.5 trillion were up 5%, reflecting: Firmwide average loans of $1.1 trillion were up 6%, driven by higher loans across the LOBS. The Firm's nonperforming assets totaled $7.2 billion at December 31, 2022, a net decrease of $1.1 billion, predominantly driven by lower consumer nonaccrual loans, reflecting improved credit performance and loan sales. The total allowance for credit losses was $22.2 billion at December 31, 2022. The Firm had an allowance for loan losses to retained loans coverage ratio of 1.81%, compared with 1.62% in the prior year. The prior year provision was a net benefit of $9.3 billion, reflecting a net reduction to the allowance for credit losses of $12.1 billion. - $2.9 billion of net charge-offs. a net addition of $3.5 billion to the allowance for credit losses, consisting of $2.3 billion in wholesale and $1.2 billion in consumer, driven by loan growth and deterioration in the Firm's macroeconomic outlook, partially offset by a reduction in the allowance related to a decrease in uncertainty associated with borrower behavior as the effects of the pandemic gradually recede, and The provision for credit losses was $6.4 billion, reflecting: reductions in CIB and CB due to attrition driven by the rising interest rate environment. $ (21) Memo: 23 18 Return on tangible common equity Return on common equity Selected ratios and metrics 15.36 12.09 Diluted earnings per share (22) 48,334 37,676 Net income 4 NM (9,256) 6,389 Provision for credit losses 50,306 Management's discussion and analysis 52,555 Book value per share NII excluding Markets (b) $ $ 88.07 Total capital • • 2 3 2 16.8 16.8 15.0 14.9 13.1 % 13.2 % 19 % 14 % Tier 1 capital CET1 capital Capital ratios (a) 71.53 73.12 Tangible book value per share 90.29 As of December 31, 2022, the Firm had average eligible High Quality Liquid Assets ("HQLA") of approximately $733 billion and unencumbered marketable securities with a fair value of approximately $694 billion, resulting in approximately $1.4 trillion of liquidity sources. Refer to Liquidity Risk Management on pages 97-104 for additional information. approximately $73 billion, market dependent. Pre-provision profit, ROTCE, TCE, TBVPS, NII and NIR excluding Markets, and total net revenue on a managed basis are non-GAAP financial measures. Refer to Explanation and Reconciliation of the Firm's Use of Non- GAAP Financial Measures on pages 58-60 for a further discussion of each of these measures. • JPMorgan Chase & Co./2022 Form 10-K Markets to be approximately $74 billion, market dependent. Management expects net interest income excluding Management expects net interest income to be • • Full-year 2023 JPMorgan Chase's current outlook for full-year 2023 should be viewed against the backdrop of the global and U.S. economies, financial markets activity, the geopolitical environment, the competitive environment, client and customer activity levels, and regulatory and legislative developments in the U.S. and other countries where the Firm does business. Each of these factors will affect the performance of the Firm. The Firm will continue to make appropriate adjustments to its businesses and operations in response to ongoing developments in the business, economic, regulatory and legal environments in which it operates. These current expectations are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are based on the current beliefs and expectations of JPMorgan Chase's management, speak only as of the date of this Form 10-K, and are subject to significant risks and uncertainties. Refer to Forward-Looking Statements on page 154, and the Risk Factors section on pages 9-32 of this Form 10-K for a further discussion of certain of those risks and uncertainties and the other factors that could cause JPMorgan Chase's actual results to differ materially because of those risks and uncertainties. There is no assurance that actual results in 2023 will be in line with the outlook information set forth below, and the Firm does not undertake to update any forward-looking statements. Outlook • On January 17, 2023, JPMorgan Chase announced that Alicia Boler Davis had been elected as a director of the Firm, effective March 20, 2023. Ms. Davis serves as Chief Executive Officer of Alto Pharmacy. • On January 20, 2023, JPMorgan Chase announced that J.P. Morgan Asset Management had received regulatory approval from the China Securities Regulatory Commission to complete its acquisition of China International Fund Management Co., Ltd. Recent events JPMorgan Chase & Co./2022 Form 10-K 48 Refer to the Business Segment Results on pages 61-62 for a detailed discussion of results by business segment. (b) Users of all mobile platforms who have logged in within the past 90 days. (a) Excludes Commercial Card. Management expects adjusted expense to be Average deposits up 14%; average loans up 9% • Management expects the net charge-off rate in Card Pre-provision profit JPMorgan Chase & Co./2022 Form 10-K On March 15, 2022, the Adjustable Interest Rate (LIBOR) Act ("LIBOR Act") was signed into law in the U.S. The LIBOR Act provides a framework for replacing U.S. dollar LIBOR as the reference rate in legacy financial contracts that may not otherwise transition to a replacement rate upon LIBOR Cessation. In addition, the U.K. Financial Conduct Authority is proposing that the administrator of LIBOR be required to continue to publish the one-month, three-month and six- month tenors of U.S. dollar LIBOR on a "synthetic" basis which would allow market participants to use such rates through September 30, 2024. This proposal would apply to contracts that are outside the scope of the LIBOR Act, including U.S. dollar LIBOR-linked contracts that are not governed by U.S. law. Both the LIBOR Act and the proposed publication of "synthetic" LIBOR are intended to facilitate, and reduce the risks associated with, the transition from LIBOR, including the potential for disputes or litigation. The Firm continues to make necessary changes to its risk management systems in connection with the transition from LIBOR, including modifications to its operational systems and models. In addition, the Firm continues to monitor and evaluate client, industry, market, regulatory and legislative developments relating to the transition from LIBOR. Refer to Part 1, Item 1A: Risk Factors on pages 9-32 of the 2022 Form 10-K and to Accounting and Reporting Developments on page 153 for additional information. As of December 31, 2022, the Firm had significantly reduced the notional amount of its exposure to contracts that reference U.S. dollar LIBOR, including in derivatives, bilateral and syndicated loans, securities, and debt and preferred stock issuances, and is on-track to meet both its internal milestones for contract remediation as well as the industry milestones and recommendations published by National Working Groups, including the Alternative Reference Rates Committee in the U.S. The Firm also continues to engage with clients to assist them with transitioning their U.S. dollar LIBOR-linked contracts to replacement rates in anticipation of LIBOR Cessation. The majority of the Firm's remaining LIBOR exposure is to derivative contracts. The Firm will be participating in initiatives by the principal central counterparties ("CCPS") to convert cleared derivatives contracts linked to U.S. dollar LIBOR in the second quarter of 2023 which will remediate approximately 40% of the Firm's remaining U.S. dollar LIBOR derivatives exposure. The Firm expects that the majority of the remaining derivatives exposure will be remediated predominantly through contractual fallback provisions. The Firm and other market participants are preparing for the final stages of the transition from the use of the London Interbank Offered Rate ("LIBOR”) and other IBORS in accordance with the International Organization of Securities Commission's standards for transaction-based benchmark rates. The cessation of the publication of the remaining principal tenors of U.S. dollar LIBOR (i.e., overnight, one- month, three-month, six-month and 12-month LIBOR) ("LIBOR Cessation") is scheduled for June 30, 2023. Interbank Offered Rate ("IBOR") transition 50 For purposes of this Form 10-K, “Russia” refers to exposure to clients and counterparties of the Firm for which the largest proportion of their assets is located, or the largest proportion of their revenue is derived, in Russia, based on the Firm's internal country risk management framework; and "Russia-associated" refers to exposure to clients and counterparties of the Firm with respect to which economic or financial sanctions relating to the war in Ukraine have been imposed or which have close association with Russia. Refer to Wholesale Credit Portfolio on pages 116-126, Allowance for Credit Losses on pages 127-129, Market Risk Management on pages 131-138, Country Risk Management on pages 139-140 and Operational Risk Management on pages 142-144 for additional information. The Firm also continues to monitor and manage the operational risks associated with the war, including compliance with the financial and economic sanctions and the increased risk of cyber attacks. The Firm's exposure to Russia and Russia-associated clients and counterparties is not material to its financial condition or results of operations. However, the Firm continues to monitor potential secondary impacts of the war, including increased market volatility, inflationary pressures and the effects of financial and economic sanctions imposed by various governments, that could have adverse effects on the Firm's businesses. The duration and potential outcomes of the war in Ukraine remain uncertain. The Firm has taken and continues to take steps to close positions and reduce certain of its business activities and exposures connected with the war, and to assist clients with fulfilling any pre-existing obligations and managing their Russia-related risks. War in Ukraine Business Developments Management's discussion and analysis 49 49 Net interest income excluding Markets and adjusted expense are non-GAAP financial measures. Refer to Explanation and Reconciliation of the Firm's Use of Non- GAAP Financial Measures on pages 58-60. Services to be approximately 2.6%. approximately $81 billion, market dependent. Assets under management ("AUM") of $2.8 trillion, down 11% • Average deposits down 2%; average loans up 9% Average deposits up 10%; client investment assets down 10% • $1.0 Selected business metrics for each of the Firm's four LOBS are presented below for the full year of 2022. trillion Credit for corporations $1.1 billion Credit for U.S. small businesses $33 billion Credit for consumers $250 Total credit provided and capital raised (including loans and commitments) (a) trillion $2.4 JPMorgan Chase continues to support consumers, businesses and communities around the globe. The Firm provided new and renewed credit and raised capital for wholesale and consumer clients during 2022, consisting of: Credit provided and capital raised Business segment highlights trillion CCB ROE 29% • Gross Investment Banking revenue of $3.0 billion, down 42% 25% AWM ROE 16% • CB ROE 6%, with Fixed Income Markets up 10% and Equity Markets down 2% Total Markets revenue of $29.0 billion, up fees with 8.0% wallet share for the year Refer to Consolidated Result of Operations and Consolidated Balance Sheets Analysis on pages 51-54 and pages 55-56, respectively, for a further discussion of the Firm's results. #1 ranking for Global Investment Banking 14% CIB ROE (a) Includes states, municipalities, hospitals and universities. Credit and capital raised for nonprofit and U.S. government entities (a) Capital raised for corporate clients and non-U.S. government entities $65 billion Debit and credit card sales volume (a) up 14% Active mobile customers (b) up 9% charge-off rate of 1.47% Average loans up 1%; Card Services net • 7 For management reporting purposes, the Firm's activities are organized into four major reportable business segments, as well as a Corporate segment. The Firm's consumer business is the Consumer & Community Banking ("CCB") segment. The Firm's wholesale business segments are the Corporate & Investment Bank ("CIB"), Commercial Banking ("CB"), and Asset & Wealth Management ("AWM"). Refer to Business Segment Results on pages 61-80, and Note 32 for a description of the Firm's business segments, and the products and services they provide to their respective client bases. 76,140 66,656 52,555 50,306 53,295 6,389 (9,256) 17,480 46,166 71,343 59,562 8,490 11,228 6,684 $ 37,676 $ 48,334 $ 35,815 29,131 119,951 121,649 Book value per share Tangible book value per share ("TBVPS") (a) Cash dividends declared per share Selected ratios and metrics Return on common equity ("ROE") (b) Return on tangible common equity ("ROTCE") (a) (b) Return on assets ("ROA") (a) Overhead ratio Loans-to-deposits ratio $ Firm Liquidity coverage ratio ("LCR") (average) (c) Tier 1 capital ratio (d) Total capital ratio (d) 2022 2021 2020 $ 128,695 76,140 $ JPMorgan Chase Bank, N.A. LCR (average) (c) Common equity Tier 1 ("CET1") capital ratio (d) $ 12.10 $ 4.00 3.80 66.11 3.60 14 % 19 % 12 % 18 23 71.53 14 Basic 0.91 59 59 56 49 44 47 0.98 73.12 81.75 88.07 15.39 $ 8.89 12.09 15.36 8.88 2,965.8 3,021.5 3.082.4 2,970.0 3,026.6 3,087.4 $ 393,484 2,934.2 90.29 $ 466,206 2,944.1 $ 387,492 3,049.4 Common shares at period-end Market capitalization Market and per common share data Diluted Note: 139 Country Risk Management Market Risk Management 131 106 Credit and Investment Risk Management 97 Liquidity Risk Management 86 Capital Risk Management 85 Strategic Risk Management The following pages from JPMorgan Chase & Co.'s 2022 Form 10-K are not included herein: 1-42, 304 297 Glossary of Terms and Acronyms Supplementary information: Notes to Consolidated Financial Statements 164 159 Consolidated Financial Statements 156 Report of Independent Registered Public Accounting Firm 155 Management's Report on Internal Control Over Financial Reporting Audited financial statements: 81 Firmwide Risk Management 292 Distribution of assets, liabilities and stockholders' equity; interest rates and interest differentials 141 Climate Risk Management 142 Operational Risk Management 149 Critical Accounting Estimates Used by the Firm Net income: Earnings per share data Net income Income tax expense Income before income tax expense Provision for credit losses Pre-provision profit(a) Total noninterest expense Total net revenue Selected income statement data (in millions, except per share, ratio, headcount data and where otherwise noted) As of or for the year ended December 31, THREE-YEAR SUMMARY OF CONSOLIDATED FINANCIAL HIGHLIGHTS (unaudited) Financial 43 71,343 JPMorgan Chase & Co./2022 Form 10-K 154 Forward-Looking Statements 153 Accounting and Reporting Developments 61 Business Segment Results 112 58 Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures 51 Consolidated Results of Operations 59 59 CORPORATE RESPONSIBILITY This model is being scaled across the state, with the potential to serve 5% of the nation's high school seniors. It is even influencing legislation to help districts prepare students for college and encourage high schoolers to apply for federal financial aid before they graduate. Supporting this impactful program is part of our five-year, $350 million commitment to equip people with the skills they need for the future of work and to meet the growing demand for qualified workers. Driving inclusive economic growth Investing in the careers of tomorrow As rapid changes in technology, automa- tion and artificial intelligence alter career paths, it is imperative for compa- nies like ours to transform how we pre- pare people to compete for well-paying jobs. Since 2018, we've supported the Dallas County Promise, a program help- ing Dallas County Public School students access postsecondary education oppor- tunities at local colleges and universities. Today, more than 90,000 high school seniors in the Dallas area have benefited. that aim to scale climate-resilient afford- able housing models, particularly in Black, Hispanic and Latino communities, including in rural areas. Our most recent $15 million philanthropic commitment will help produce or preserve more than 1,400 units of affordable housing, incor- porating energy-efficient features and weatherization upgrades that offer protection against extreme weather and reduce utility costs. We recognize that climate change has a domino effect on communities, with extreme weather impacting roughly one in 10 homes in the United States. In response, we're supporting programs We also announced 2030 emissions intensity reduction targets for three new key sectors: iron and steel, cement and aviation. The aggregate of these new sectors, along with the sectors we announced in 2021, accounts for the majority of global emissions across both the supply and demand sides in the global energy system - a key consider- ation for advancing overall decarboniza- tion and the global path to net-zero emissions. Supporting small business growth Across our company, we are taking mea- sures to respond to the climate challenge against the backdrop of a global energy crisis. In December, we issued our Climate Report outlining how we are scaling green solutions to support our clients' business goals, investing in new clean energy technology that creates local economic growth and jobs, meeting immediate energy needs, and minimizing our operational impact. In 2022, we financed and facilitated $197 billion toward our $2.5 trillion Sustainable Development Target: $70 billion toward green, $87 billion toward development finance and $40 billion toward commu- nity development. Through 2022, we have financed and facilitated $482 billion toward this overall target, including $176 billion toward our $1 trillion green target. with no credit history, and we have now approved credit cards for roughly 15,000 new-to-credit customers. This helps people to build credit scores and access lower-priced mainstream credit products, which could eventually include a mort- gage one of America's most important sources of generational wealth. initiative to provide credit to customers In 2020, we joined the Office of the Comptroller of the Currency's launch of Project REACH (Roundtable for Economic Access and Change), formed to identify and reduce barriers to full and fair par- ticipation in the United States' banking system and economy. We were the first major financial institution to launch an Safeguarding sound financial systems The global economy is only as resilient as its financial systems. Around the world, we're working with policy groups, trade associations and regulators so we can extend loans, make capital investments and provide services that help people access more opportunities. Here are some ways we bring the full force of the firm - combining our busi- ness resources, community and govern- ment engagement, philanthropic capital, data and expertise - to promote a stron- ger, more inclusive economy. Every day, we apply what we've learned from supporting our customers and clients to help build more resilient communities. This approach allows us to focus on the ingredients essential for inclusive growth: jobs and skills training, small business growth, community development and financial health. Average shares: Basic Accelerating climate and sustainability solutions Small businesses generate jobs and are vital to driving local economic growth. In the past year, we have assisted more than 26,500 small businesses around the world, helping them create or retain more than 54,000 jobs and increase revenue by over $129 million. Our employees have been central to this effort, committing 7,000+ volunteer hours globally through our Founders Forward small business mentorship pro- gram. The program pairs entrepreneurs with JPMorgan Chase team members to receive consultative support on various business challenges, covering leader- ship, financial modeling, e-commerce, marketing and more. Founders Forward Small Business Mentoring Program 47 Executive Overview 46 Introduction Management's discussion and analysis: 45 Five-Year Stock Performance 44 Three-Year Summary of Consolidated Financial Highlights Financial: Table of contents CORPORATE RESPONSIBILITY 60 But in many cases, impacted communi- ties need more than financial support. When Jackson, Mississippi, a city with more than 140,000 residents, experi- enced periodic water shutdowns and boil orders due to burst pipes and high lead levels, our team worked closely with community organizations responding to the crisis, hosting a local training for nonprofits working on recovery plans while also distributing resources like bottled water. This is just one example of how we're bringing our expertise and resources to Mississippi as our business in the state continues to grow. Extending support in times of crisis We show up for the communities we serve in both good and tough times. Over the last three years, we've contributed more than $33 million for disaster relief through corporate donations and employee personal donations. We've provided support to communities through hardships of all kinds, from catastrophic earthquakes in Haiti, Türkiye and Syria to the cost-of-living crisis in the United Kingdom and tragic violence in neighbor- hoods spanning the United States. insurance services and raising over $80 million in follow-up funding to continue their work. In the United States, Financial Solutions Lab participants have helped more than 33 million consumers. And in emerging markets like Nigeria, the Catalyst Fund has supported 61 startups, helping more than 14 million customers build savings, learn to invest and more easily access credit. In India, the Financial Inclusion Lab has supported 50 early-stage startups, serving more than 30 million consumers who need access to savings, credit and Policies, programs and products aimed at improving financial health are key to creating more inclusive economies. Through our support of innovative, inclu- sive fintech accelerators - the Financial Inclusion Lab, the Financial Solutions Lab and the Catalyst Fund - we are helping advance the financial well-being of underserved low- and middle-income populations. The Labs provide capital, mentorship and additional assistance to create scalable fintech solutions that enable communities to build wealth, save money and reduce debt. Promoting financial health and wealth creation With our support, the city of Syracuse piloted and evolved its Community Investment Framework, ultimately attracting significant public and private sector investments. According to the city, these investments are creating nearly 50,000 jobs, generating almost $600 million in annual tax revenue for New York state and spurring an additional $500 million in public and private sector funding that will help scale opportunities and create economic growth for resi- dents in Syracuse's underserved communities. Economic opportunity is deeply rooted in neighborhoods. We saw this firsthand in Syracuse, New York, where a declining manufacturing sector contributed to an economic downturn, job loss and popula- tion decrease. As one of the inaugural winners of our annual Advancing Cities Challenge, a yearly competition that promotes community-driven solutions to advance local inclusive growth, we provided $3 million over three years and ongoing coaching to help drive technological development in the city's workforce, neighborhoods and small businesses and to boost its economy. Catalyzing community development We also help entrepreneurs succeed through our support of Ascend, a nation- wide program focused on developing customized growth strategies for small businesses. Eighty-nine percent of partic- ipating businesses are owned by people of color, and this year these businesses surpassed $2 billion in contracts. As a result of Ascend's specialized approach, participating entrepreneurs are able to focus on trainings most relevant to them. In New York City, for example, Salsa Hospitality CEO Daniel Garcia learned how to grow his executive team, plan for long-term business expansion and purchase a new facility to accommodate business growth, ultimately increasing sales by 56% in 2022. 55 Consolidated Balance Sheets and Cash Flows Analysis 111 1.30 151 2019 2020 2021 2022 $ 100.00 $ 93.35 $ 137.48 $ 129.89 $ 165.91 2018 $ 145.01 82.29 112.01 100.47 138.99 109.25 100.00 86.96 114.87 112.85 100.00 2017 December 31, (in dollars) 100 10,906 5,259 0.55 % (a) Pre-provision profit, TBVPS and ROTCE are each non-GAAP financial measures. Tangible common equity ("TCE") is also a non-GAAP financial measure. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 58-60 for a discussion of these measures. (b) Quarterly ratios are based upon annualized amounts. (c) For the years ended December 31, 2022, 2021 and 2020, the percentage represents average ratios for the three months ended December 31, 2022, 2021 and 2020. (d) As of December 31, 2022, 2021 and 2020, the capital metrics reflect the relief provided by the Federal Reserve Board in response to the COVID-19 pandemic, including the Current Expected Credit Losses ("CECL") capital transition provisions. As of December 31, 2020, the SLR reflected the temporary exclusions of U.S. Treasury securities and deposits at Federal Reserve Banks, which became effective April 1, 2020 and remained in effect through March 31, 2021. Refer to Capital Risk Management on pages 86-96 for additional information. 44 14 JPMorgan Chase & Co./2022 Form 10-K FIVE-YEAR STOCK PERFORMANCE The following table and graph compare the five-year cumulative total return for JPMorgan Chase & Co. ("JPMorgan Chase" or the "Firm") common stock with the cumulative return of the S&P 500 Index, the KBW Bank Index and the S&P Financials Index. The S&P 500 Index is a commonly referenced equity benchmark in the United States of America ("U.S.”), consisting of leading companies from different economic sectors. The KBW Bank Index seeks to reflect the performance of banks and thrifts that are publicly traded in the U.S. and is composed of leading national money center and regional banks and thrifts. The S&P Financials Index is an index of financial companies, all of which are components of the S&P 500. The Firm is a component of all three industry indices. The following table and graph assume simultaneous investments of $100 on December 31, 2017, in JPMorgan Chase common stock and in each of the above indices. The comparison assumes that all dividends were reinvested. December 31, (in dollars) JPMorgan Chase KBW Bank Index S&P Financials Index S&P 500 Index 200 175 150 125 152.20 136.17 100.00 95.61 46 JPMorgan Chase & Co./2022 Form 10-K EXECUTIVE OVERVIEW This executive overview of the MD&A highlights selected information and does not contain all of the information that is important to readers of this 2022 Form 10-K. For a complete description of the trends and uncertainties, as well as the risks and critical accounting estimates affecting the Firm, this 2022 Form 10-K should be read in its entirety. Financial performance of JPMorgan Chase Year ended December 31, (in millions, except per share data and ratios) Selected income statement data Noninterest revenue 2022 2021 Change $ Net interest income Total net revenue 61,985 $ 69,338 $ 66,710 $ 52,311 $ 128,695 $ 121,649 (11)% 28 % 6 % Total noninterest expense The Firm's website is www.jpmorganchase.com. JPMorgan Chase makes available on its website, free of charge, annual reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K pursuant to Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934, as soon as reasonably practicable after it electronically files or furnishes such material to the U.S. Securities and Exchange Commission (the "SEC") at www.sec.gov. JPMorgan Chase makes new and important information about the Firm available on its website at https://www.jpmorganchase.com, including on the Investor Relations section of its website at https://www.jpmorganchase.com/ir. Information on the Firm's website is not incorporated by reference into this 2022 Form 10-K or the Firm's other filings with the SEC. 0.30 % In Corporate Responsibility, we aim to help strengthen the global financial system by supporting economic oppor- tunity that is equitable and accessible. We help identify solutions to major global challenges thanks to the invest- ments we've made to build a strong and sustainable company. JPMorgan Chase & Co. (NYSE: JPM), a financial holding company incorporated under Delaware law in 1968, is a leading financial services firm based in the United States of America (“U.S.”), with operations worldwide. JPMorgan Chase had $3.7 trillion in assets and $292.3 billion in stockholders' equity as of December 31, 2022. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers, predominantly in the U.S., and many of the world's most prominent corporate, institutional and government clients globally. 125.70 148.82 191.49 156.81 JPMorgan Chase KBW Bank S&P Financials S&P 500 75 2017 2018 2019 2020 2021 2022 JPMorgan Chase & Co./2022 Form 10-K 45 Management's discussion and analysis The following is Management's discussion and analysis of the financial condition and results of operations ("MD&A”) of JPMorgan Chase for the year ended December 31, 2022. The MD&A is included in both JPMorgan Chase's Annual Report for the year ended December 31, 2022 ("Annual Report") and its Annual Report on Form 10-K for the year ended December 31, 2022 ("2022 Form 10-K" or "Form 10-K”) filed with the Securities and Exchange Commission (“SEC”). Refer to the Glossary of terms and acronyms on pages 297-303 for definitions of terms and acronyms used throughout the Annual Report and the 2022 Form 10-K. This Form 10-K contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on the current beliefs and expectations of JPMorgan Chase's management, speak only as of the date of this Form 10-K and are subject to significant risks and uncertainties. Refer to Forward-looking Statements on page 154 and Part 1, Item 1A: Risk factors in this Form 10-K on pages 9-32 for a discussion of certain of those risks and uncertainties and the factors that could cause JPMorgan Chase's actual results to differ materially because of those risks and uncertainties. There is no assurance that actual results will be in line with any outlook information set forth herein, and the Firm does not undertake to update any forward-looking statements. INTRODUCTION JPMorgan Chase's principal bank subsidiary is JPMorgan Chase Bank, National Association ("JPMorgan Chase Bank, N.A.”), a national banking association with U.S. branches in 48 states and Washington, D.C. JPMorgan Chase's principal nonbank subsidiary is J.P. Morgan Securities LLC (“J.P. Morgan Securities"), a U.S. broker-dealer. The bank and non-bank subsidiaries of JPMorgan Chase operate nationally as well as through overseas branches and subsidiaries, representative offices and subsidiary foreign banks. The Firm's principal operating subsidiaries outside the U.S. are J.P. Morgan Securities plc and J.P. Morgan SE ("JPMSE"), which are subsidiaries of JPMorgan Chase Bank, N.A. and are based in the United Kingdom (“U.K.”) and Germany, respectively. 110 0.27 % 2,853 Trading assets $ 453,799 $ 433,575 $ 503,126 Selected balance sheet data (period-end) Investment securities, net of allowance for credit losses 672,232 589,999 Loans 1,135,647 1,077,714 1,012,853 Total assets 8,346 2,865 3,665,743 Supplementary leverage ratio ("SLR") (c)(d) 6.9 178 160 13.2 13.1 13.1 14.9 15.0 Tier 1 leverage ratio (c)(d) 15.0 16.8 17.3 6.6 6.5 7.0 5.6 5.4 16.8 3,743,567 631,162 Deposits Allowances for loan losses and lending-related commitments Allowance for loan losses to total retained loans 264,928 259,289 249,291 292,332 294,127 279,354 293,723 271,025 255,351 Nonperforming assets Net charge-offs Net charge-off rate 2.95 % $ 22,204 $ 1.81 % 18,689 1.62 % $ 30,815 $ 7,247 $ Credit quality metrics Headcount Diluted 2,340,179 2,462,303 2,144,257 Long-term debt 295,865 301,005 281,685 Common stockholders' equity Total stockholders' equity 3,384,757 9,941 Noncompensation expense: expense $46,166 Occupancy 4,516 4,449 Income tax expense 8,490 $59,562 11,228 $35,815 6,684 Technology, communications and equipment(a) Effective tax rate 18.4 % 18.9 % 18.7 % 9,358 4,696 10,338 Net interest income increased driven by higher rates and loan growth, partially offset by lower Markets NII. The Firm's average interest-earning assets were $3.3 trillion, up $133 billion, and the yield was 2.78%, up 97 basis points ("bps”). The net yield on these assets, on an FTE basis, was 2.00%, an increase of 36 bps. The net yield excluding Markets was 2.60%, up 69 bps. $ 41,636 $ 38,567 $ 34,988 the absence of weather-related write-downs recorded in the prior year on certain renewable energy investments in CIB. Refer to Note 2 for additional information on Visa B shares. Professional and outside services Refer to the Consolidated average balance sheets, interest and rates schedule on pages 292-296 for further information. Net yield excluding Markets is a non-GAAP financial measure. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 58-60 for a further discussion of Net yield excluding Markets. 52 62 JPMorgan Chase & Co./2022 Form 10-K Provision for credit losses Year ended December 31, (in millions) Consumer, excluding credit card Credit card Total consumer Wholesale Investment securities Total provision for credit losses 2022 compared with 2021 the impact of movements in foreign exchange rates related to net investment hedges in Treasury and CIO, primarily as a result of the strengthening of the U.S. dollar, and 2022 satisfaction of a loan in CB, - proceeds from an insurance settlement in the first quarter of 2022, • higher net mortgage servicing revenue, reflecting the absence of a net loss in MSR risk management in the prior year primarily driven by updates to model inputs related to prepayment expectations, and - higher operating revenue due to a higher level of third- party loans serviced. Refer to CCB segment results on pages 63-66, Note 6 and 15 for further information. Card income decreased driven by higher amortization related to new account origination costs, partially offset by higher annual fees in CCB, and higher payments revenue on volume growth in commercial cards in CIB and CB. Refer to CCB, CIB and CB segment results on pages 63-66, pages 67-72 and pages 73-75, respectively, and Note 6 for further information. Other income decreased reflecting: lower auto operating lease income in CCB as a result of a decline in volume, and ⚫ net losses on certain investments in CIB and AWM, compared with net gains in the prior year, partially offset by • an increase in Other Corporate from: • • • a gain of $914M on the sale of Visa B shares, - higher net gains related to certain other investments, and a gain on an equity-method investment received in partial 2021 $ 2020 506 $ (1,933) $ 1,016 • a $190 million increase in net charge-offs in Auto and Banking & Wealth Management ("BWM") as net charge- offs in the prior year benefited from government stimulus and payment assistance programs, and an increase of $76 million in CIB. Refer to the segment discussions of CCB on pages 63-66, CIB on pages 67-72, CB on pages 73-75, AWM on pages 76-78, the Allowance for Credit Losses on pages 127-129, and Notes 1, 10 and 13 for further discussion of the credit portfolio and the allowance for credit losses. JPMorgan Chase & Co./2022 Form 10-K 53 Management's discussion and analysis Income tax expense Noninterest expense Year ended December 31, (in millions) Compensation expense 2022 2021 2020 Year ended December 31, (in millions, except rate) 2022 2021 2020 • a $309 million decrease in Card Services, reflecting the ongoing financial strength of U.S. consumers. However, median deposit balances declined in the second half of 2022, impacted by the growth in consumer spending, offset by Net charge-offs were $2.9 billion, flat compared with 2021, and included: Deterioration in the Firm's macroeconomic outlook included both updates to the central scenario in the fourth quarter of 2022, which now reflects a mild recession, as well as the impact of the increased weight placed on the adverse scenarios beginning in the first quarter of 2022 due to the effects associated with higher inflation, changes in monetary policy, and geopolitical risks, including the war in Ukraine. $1.2 billion in consumer, predominantly driven by Card Services, reflecting higher outstanding balances and deterioration in the Firm's macroeconomic outlook, partially offset by a reduction in the allowance related to a decrease in uncertainty associated with borrower behavior as the effects of the pandemic gradually recede. The prior year included a $12.1 billion net reduction in the allowance for credit losses. 3,353 (4,838) 10,886 3,859 (6,771) 11,902 2,476 (2,449) Income before income tax 5,510 (36) 68 $ 6,389 $ (9,256) $ 17,480 The provision for credit losses was $6.4 billion, reflecting a net addition of $3.5 billion to the allowance for credit losses and $2.9 billion of net charge-offs. The net addition to the allowance for credit losses consisted of: . • $2.3 billion in wholesale, driven by deterioration in the Firm's macroeconomic outlook, and loan growth predominantly in CB and CIB, and 54 10,174 largely offset by 8,464 additions to goodwill associated with the acquisitions of Renovite Technologies, Inc. in the fourth quarter of 2022, Global Shares PLC and Figg, Inc. in the third quarter of 2022, and Frosch Travel Group, LLC and Volkswagen Payments S.A. in the second quarter of 2022. higher MSRS as a result of higher market interest rates and net additions, partially offset by the realization of expected cash flows, and • • Goodwill, MSRs and other intangibles increased reflecting: Premises and equipment, refer to Note 16 and 18 for additional information. Accrued interest and accounts receivable increased due to higher client receivables related to client-driven activities in Markets, as well as higher receivables in Payments related to the timing of payment activities, with December 31, 2022 falling on a weekend. Refer to Credit and Investment Risk Management on pages 106-130, and Notes 1, 2, 3, 12 and 13 for further discussion of loans and the allowance for loan losses. on the Consolidated balance sheets, and a $54 million addition to the allowance for investment securities. Management's discussion and analysis 55 JPMorgan Chase & Co./2022 Form 10-K There was also a $121 million addition to the allowance for lending-related commitments recognized in other liabilities Refer to Note 15 for additional information. $1.2 billion in consumer, predominantly driven by Card Services, reflecting higher outstanding balances, and deterioration in the Firm's macroeconomic outlook, partially offset by a reduction in the allowance related to a decrease in uncertainty associated with borrower behavior as the effects of the pandemic gradually recede. • • The allowance for loan losses increased, reflecting a net addition of $3.3 billion to the allowance for loan losses, consisting of: the impact from PPP loan forgiveness in BWM. lower mortgage warehouse loans in Home Lending as sales outpaced originations due to higher interest rates, and • partially offset by higher wholesale loans in CIB, higher originations and revolver utilization in CB, and consumer spending and net new originations, higher balances in Card Services driven by higher • • $2.1 billion in wholesale, resulting from deterioration in the Firm's macroeconomic outlook, and loan growth predominantly in CB and CIB, and • Other assets increased predominantly due to the impact of securities financing activities in Markets, offset by lower auto operating lease assets in CCB. December 31, (in millions) 295,865 17 10,750 12,610 14 262,755 300,141 8 164,693 177,976 (18) 53,594 44,027 Selected Consolidated balance sheets data 4 202,613 (5) 2,462,303 $ 2,340,179 $ Change 2021 2022 Beneficial interests issued by consolidated variable interest entities ("VIES") Long-term debt Accounts payable and other liabilities Trading liabilities Federal funds purchased and securities loaned or sold under repurchase agreements Short-term borrowings Deposits Liabilities 194,340 301,005 • Refer to Corporate segment results on pages 79-80, Investment Portfolio Risk Management on page 130 and Notes 2 and 10 for additional information on investment securities. 22 102,570 125,189 Accrued interest and accounts receivable 5 1,061,328 1,115,921 Loans, net of allowance for loan losses 20 (16,386) (19,726) Allowance for loan losses 5 27,734 1,077,714 Loans (6) 672,232 631,162 Investment securities, net of allowance for credit losses 17 363,707 425,305 Held-to-maturity securities (33) 308,525 205,857 largely offset by 1,135,647 Loans increased, reflecting: 27,070 60,859 the increase in HTM securities also reflected purchases partially offset by paydowns. largely offset by net purchases, and $ 3,665,743 $ 3,743,567 • The decrease in AFS securities was also due to paydowns, as well as unrealized losses, which are recognized in accumulated other comprehensive income ("AOCI"), • Investment securities decreased, driven by lower available- for-sale ("AFS") securities, partially offset by higher held-to- maturity ("HTM") securities, which includes the impact of the transfer of $78.3 billion of securities from AFS to HTM in 2022, for capital management purposes. ⚫ an increase in the deployment of cash in Treasury and CIO. Refer to Notes 2 and 5 for additional information. higher derivative receivables, primarily in foreign exchange, as a result of market movements, and • Refer to Note 11 for additional information on securities purchased under resale agreements and securities borrowed. Trading assets increased due to: • an increase in the deployment of cash in Treasury and CIO. Securities borrowed decreased driven by Markets, reflecting lower client-driven activities and lower demand for securities to cover short positions in Equity Markets. higher demand for securities to cover short positions in Fixed Income Markets, and 2 the impact of a lower level of netting on client-driven market-making activities and on collateral requirements in Markets, • Federal funds sold and securities purchased under resale agreements increased, reflecting: Cash and due from banks and deposits with banks decreased primarily as a result of lower deposits across the LOBS and loan growth. Deposits with banks reflect the Firm's placement of its excess cash with various central banks, including the Federal Reserve Banks. Total assets Other assets Goodwill, MSRS and other intangible assets Premises and equipment (2)% 1 181,498 182,884 7 56,691 • (2) 3,373,411 292,332 $ 3,665,743 $ 3,449,440 2022 2021 Change Assets Cash and due from banks $ Deposits with banks 27,697 $ 539,537 26,438 714,396 5 % (24) Federal funds sold and securities purchased under resale agreements 315,592 December 31, (in millions) 261,698 Securities borrowed 185,369 206,071 (10) Trading assets 453,799 433,575 5 Available-for-sale securities Management's discussion and analysis 57 57 JPMorgan Chase & Co./2022 Form 10-K 21 Refer to Consolidated Balance Sheets Analysis on pages 55-56, Capital Risk Management on pages 86-96, and Liquidity Risk Management on pages 97-104, and the Consolidated Statements of Cash Flows on page 163 for a further discussion of the activities affecting the Firm's cash flows. Selected Consolidated balance sheets data Consolidated balance sheets analysis Marketing 3,911 3,036 Other (b) 6,365 5,469 34,504 32,776 2,476 5,941 31,668 Total noncompensation expense Total noninterest expense $ 76,140 $ 71,343 $ 66,656 (a) Includes depreciation expense associated with auto operating lease assets. (b) Included Firmwide legal expense of $266 million, $426 million and $1.1 billion for the years ended December 31, 2022, 2021 and 2020, respectively. 2022 compared with 2021 The following is a discussion of the significant changes between December 31, 2022 and 2021. Compensation expense increased driven by additional headcount, primarily in technology and operations, as well as front office, and the impact of inflation, partially offset by lower revenue-related compensation in CIB. Noncompensation expense increased as a result of: higher investments in the business, including marketing and technology, and higher structural expense, including travel and entertainment; regulatory assessments; occupancy expense associated with higher utilities and exit costs of certain leases; and other employee-related expense, partially offset by • • lower volume-related expense, reflecting lower depreciation expense on lower Auto lease assets; and lower distribution fees in AWM, partially offset by higher operating losses and outside services, both in CCB; and lower legal expense. The prior year included a $550 million contribution to the Firm's Foundation. 2022 compared with 2021 The effective tax rate decreased driven by income tax benefits compared with income tax expense in the prior year related to tax audit settlements, largely offset by other tax adjustments and a change in the level and mix of income and expenses subject to U.S. federal and state and local taxes. Refer to Note 25 for further information. 54 JPMorgan Chase & Co./2022 Form 10-K CONSOLIDATED BALANCE SHEETS AND CASH FLOWS ANALYSIS • * * * 56 Stockholders' equity reflects net unrealized losses in AOCI, predominantly driven by the impact of higher interest rates on the AFS portfolio and cash flow hedges in Treasury and CIO. Refer to Consolidated Statements of Changes in Stockholders' Equity on page 162, Capital Actions on page 94, and Note 24 for additional information. net issuances of senior debt in Treasury and CIO and structured notes in Markets. Refer to Liquidity Risk Management on pages 97-104 and Note 20 for additional information. • fair value hedge accounting adjustments in Treasury and CIO as a result of higher rates, and a decline in the fair value of structured notes in Markets, • Beneficial interests issued by consolidated VIEs increased driven by higher issuance of commercial paper as a result of an increase in loan balances in the Firm-administered multi- seller conduits. Refer to Liquidity Risk Management on pages 97-104; and Notes 14 and 28 for additional information on Firm-sponsored VIES and loan securitization trusts. Long-term debt decreased driven by: Accounts payable and other liabilities increased due to higher client payables related to client-driven activities in Markets, including Prime Finance, as well as higher payables in Payments related to the timing of payment activities, with December 31, 2022 falling on a weekend. Refer to Note 19 for additional information. Refer to Liquidity Risk Management on pages 97-104 for additional information on deposits, federal funds purchased and securities loaned or sold under repurchase agreements, and short-term borrowings; and also to Notes 2 and 17 for deposits and Note 11 for federal funds purchased and securities loaned or sold under repurchase agreements. Trading liabilities increased due to client-driven market- making activities, which resulted in higher levels of short positions in Markets. Refer to Notes 2 and 5 for additional information. Short-term borrowings decreased predominantly as a result of lower financing requirements in Markets. lower secured financing of AFS investment securities in Treasury and CIO. higher secured financing of trading assets in Markets, partially offset by Federal funds purchased and securities loaned or sold under repurchase agreements increased due to: JPMorgan Chase & Co./2022 Form 10-K a decline in balances in existing accounts in CCB due to higher customer spending, predominantly offset by net inflows into new accounts. ⚫ net outflows into investments in AWM amid the rising interest rate environment, and in CB, partially offset by net issuances of structured notes in Markets, attrition in CB and CIB, particularly non-operating deposits Deposits decreased reflecting: Total liabilities and stockholders' equity Stockholders' equity Total liabilities • (2)% 3,743,567 (1) 294,127 (2) • Consolidated cash flows analysis The following is a discussion of cash flow activities during the years ended December 31, 2022 and 2021. Refer to Consolidated cash flows analysis on page 57 of the Firm's 2021 Form 10-K for a discussion of the 2020 activities. (in millions) • For both periods, cash was used for repurchases of common stock and cash dividends on common and preferred stock. ⚫ In 2021, cash provided reflected higher deposits and net proceeds from long- and short-term borrowings, partially offset by a decrease in securities loaned or sold under repurchase agreements. The Firm's financing activities include acquiring customer deposits and issuing long-term debt and preferred stock. • In 2022, cash used reflected lower deposits, partially offset by net proceeds from long- and short-term borrowings. Financing activities • In 2021, cash used resulted from net purchases of investment securities and higher net originations of loans, partially offset by lower securities purchased under resale agreements. • In 2022, cash used resulted from net originations of loans and higher securities purchased under resale agreements, partially offset by net proceeds from investment securities. The Firm's investing activities predominantly include originating held-for-investment loans, investing in the investment securities portfolio and other short-term instruments. Investing activities • In 2021, cash provided resulted from lower trading assets and higher accounts payable and other liabilities, partially offset by higher securities borrowed and lower trading liabilities. • In 2022, cash provided resulted from higher accounts payable and other liabilities, lower securities borrowed, and net proceeds from sales, securitizations, and paydowns of loans held-for-sale, partially offset by higher trading assets. JPMorgan Chase's operating assets and liabilities primarily support the Firm's lending and capital markets activities. These assets and liabilities can vary significantly in the normal course of business due to the amount and timing of cash flows, which are affected by client-driven and risk management activities and market conditions. The Firm believes that cash flows from operations, available cash and other liquidity sources, and its capacity to generate cash through secured and unsecured sources, are sufficient to meet its operating liquidity needs. $(173,600) $213,225 $ 263,978 Operating activities cash and due from banks and deposits with banks Net increase/(decrease) in 9,155 (16,643) (11,508) Effect of exchange rate changes on cash $ (79,910) (261,912) 596,645 (129,344) 275,993 $ 107,119 $ 78,084 (137,819) (126,257) Financing activities Investing activities Operating activities 2020 2021 2022 Year ended December 31, Net cash provided by/(used in) 9,814 lower production revenue due to lower margins and volume, Less: Average Markets interest-earning assets (b) Investment securities gains/(losses) reflected higher net losses on sales of U.S. GSE and government agency MBS and U.S. Treasuries, associated with repositioning the investment securities portfolio in Treasury and CIO. Refer to Corporate segment results on pages 79-80 and Note 10 for additional information. 8,374 8,243 assets excluding Markets Net yield on average interest-earning assets - managed basis Average interest-earning Average interest-earning assets Net interest income excluding Markets (a) 751,131 888,238 953,195 $ 44,498 $ 46,607 $2,779,710 $3,349,079 $ 62,355 4,789 Less: Markets net interest income(b) $ 67,144 Net interest income - managed basis (a) adjustments Fully taxable-equivalent $ 54,563 $3,215,942 $2,395,884 $2,327,704 $2,028,579 2.00 % Management believes that these measures help investors understand the effect of these items on reported results and provide an alternative presentation of the Firm's performance. Pre-provision profit, which represents total net revenue less total noninterest expense. Adjusted expense, which represents noninterest expense excluding Firmwide legal expense, and • In addition, the Firm reviews other non-GAAP measures such as * Represents net income applicable to common equity Tangible common equity at period-end / Common shares at period-end TBVPS Net income* / Average tangible common equity ROTCE Net income* / Average common stockholders' equity ROE Reported net income / Total average assets Total noninterest expense / Total net revenue ROA Overhead ratio Common stockholders' equity at period-end / Common shares at period-end Book value per share ("BVPS") Certain U.S. GAAP and non-GAAP financial measures are calculated as follows: Calculation of certain U.S. GAAP and non-GAAP financial measures 1.98 % 1.64 % $ 52,311 $ 66,710 Net interest income - reported 2020 2,978 6,684 $29,131 NA $48,334 $48,334 14,883 3,655 11,228 2,978 35,815 63,217 3,655 59,562 17,480 NA 17,480 (9,256) ΝΑ (9,256) 6,389 3,582 49,748 3,582 12,072 NA $37,676 $37,676 Net income 38,793 9,662 The Firm also reviews the allowance for loan losses to period-end loans retained excluding trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of CIB's allowance coverage ratio. NA $29,131 59% 2021 2022 $ 52,741 $ 54,981 418 430 434 Year ended December 31, (in millions, except rates) performance on a total revenue basis as offsets may occur across revenue lines. Management believes that these measures provide investors and analysts with alternative measures to analyze the revenue trends of the Firm. In addition to reviewing net interest income, net yield, and noninterest revenue on a managed basis, management also reviews these metrics excluding CIB Markets, as shown below. CIB Markets consists of Fixed Income Markets and Equity Markets. These metrics, which exclude CIB Markets, are non-GAAP financial measures. Management reviews these metrics to assess the performance of the Firm's lending, investing (including asset-liability management) and deposit-raising activities, apart from any volatility associated with CIB Markets activities. In addition, management also assesses CIB Markets business Net interest income, net yield, and noninterest revenue excluding CIB Markets JPMorgan Chase & Co./2022 Form 10-K 58 (a) Predominantly recognized in CIB, CB and Corporate. 54 % NM 56 % 57 % NM 59 % 58 % NM Overhead ratio 8,490 Net yield on average (b) 1,224 51,662 $ 2021 2022 Dec 31, 2021 2022 Dec 31, Year ended December 31, 2,510 Period-end Return on tangible common equity Tangible common equity Add: Certain deferred tax liabilities (a) Less: Other intangible assets Less: Goodwill Common stockholders' equity (in millions, except per share and ratio data) Average The following summary table provides a reconciliation from the Firm's common stockholders' equity to TCE. Tangible book value per share $ 214,552 $ 264,928 $ 259,289 50,315 882 2,499 210,591 JPMorgan Chase & Co./2022 Form 10-K 60 (a) Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating TCE. NA ΝΑ ΝΑ 71.53 73.12 $ $ 14 % 23 % 18 % NA ΝΑ 781 2,399 $ 190,663 $ 202,982 876 2,474 47,820 2020 $ 236,865 $ 250,968 49,584 $ 253,068 50,952 1,112 2,505 $ 203,509 TCE, ROTCE and TBVPS are each non-GAAP financial measures. TCE represents the Firm's common stockholders' equity (i.e., total stockholders' equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE measures the Firm's net income applicable to common equity as a percentage of average TCE. TBVPS represents the Firm's TCE at period-end divided by common shares at period-end. TCE, ROTCE and TBVPS are utilized by the Firm, as well as investors and analysts, in assessing the Firm's use of equity. TCE, ROTCE and TBVPS Management's discussion and analysis 59 managed basis Noninterest revenue - 2,560 3,225 3,148 adjustments Fully taxable-equivalent 65,388 69,338 $ 61,985 $ $ Noninterest revenue - reported 2.30 % 1.91 % 2.60 % interest-earning assets excluding Markets Net yield on average 1.11 0.93 0.50 assets Mortgage fees and related income decreased driven by Home Lending, reflecting: Markets interest-earning 65,133 $ 67,948 JPMorgan Chase & Co./2022 Form 10-K (b) Refer to pages 70-71 for further information on CIB Markets. amounts are used where applicable. (a) Interest includes the effect of related hedges. Taxable-equivalent 27,394 $ 29,483 28,984 $ $ revenue (b) Memo: Total Markets net 46,839 40,938 $ 53,412 $ $ excluding Markets Noninterest revenue 21,109 19,151 24,195 revenue (b) Less: Markets noninterest 72,563 Income tax expense $ and commissions Non-GAAP financial measures EXPLANATION AND RECONCILIATION OF THE FIRM'S USE OF NON-GAAP FINANCIAL MEASURES CONSOLIDATED RESULTS OF OPERATIONS This section provides a comparative discussion of JPMorgan Chase's Consolidated Results of Operations on a reported basis for the two-year period ended December 31, 2022, unless otherwise specified. Refer to Consolidated Results of Operations on pages 52-54 of the Firm's Annual Report on Form 10-K for the year ended December 31, 2021 (the "2021 Form 10-K") for a discussion of the 2021 versus 2020 results. Factors that relate primarily to a single business segment are discussed in more detail within that business segment's results. Refer to pages 149-152 for a discussion of the Critical Accounting Estimates Used by the Firm that affect the Consolidated Results of Operations. Revenue Year ended December 31, (in millions) 2022 2021 2020 Investment banking fees $ 6,686 $ Principal transactions 19,912 Lending- and deposit-related fees 7,098 13,216 $ 16,304 7,032 9,486 18,021 6,511 Asset management, administration 20,677 21,029 18,177 Investment securities gains/(losses) (2,380) The Firm prepares its Consolidated Financial Statements in accordance with U.S. GAAP; these financial statements appear on pages 159-163. That presentation, which is referred to as "reported" basis, provides the reader with an understanding of the Firm's results that can be tracked consistently from year-to-year and enables a comparison of the Firm's performance with the U.S. GAAP financial statements of other companies. In addition to analyzing the Firm's results on a reported basis, management reviews Firmwide results, including the overhead ratio, on a "managed” basis; these Firmwide managed basis results are non-GAAP financial measures. The Firm also reviews the results of the LOBS on a managed basis. The Firm's definition of managed basis starts, in each case, with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on an FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. These financial measures allow management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the LOBS. Management also uses certain non-GAAP financial measures at the Firm and business-segment level because these other non-GAAP financial measures provide information to investors about the underlying operational performance and trends of the Firm or of the particular business segment, as the case may be, and therefore facilitate a comparison of the Firm or the business segment with the performance of its relevant competitors. Refer to Business Segment Results on pages 61-80 for additional information on these non-GAAP measures. Non-GAAP financial measures used by the Firm may not be comparable to similarly named non-GAAP financial measures used by other companies. The following summary table provides a reconciliation from the Firm's reported U.S. GAAP results to managed basis. 69,338 $ $ 4,830 Managed basis Fully taxable- equivalent adjustments (a) Managed basis (a) Fully taxable- equivalent adjustments" Reported Managed basis $ 7,470 65,133 3,148 3,148 434 66,710 (345) Net interest income Total noninterest revenue $ $ 4,322 Other income Fully taxable- equivalent adjustments tc (a) Reported (in millions, except ratios) December 31, Year ended 2021 2020 2022 61,985 67,144 802 1,250 higher net revenue in Fixed Income Markets, driven by a strong performance in the macro businesses amid volatile market conditions, particularly Currencies & Emerging Markets and Rates, partially offset by lower revenue in Securitized Products and Credit, and higher revenue associated with Equity Derivatives and Prime Finance in Equity Markets, largely offset by . • • • a loss of $836 million in Credit Adjustments & Other in CIB, compared with a gain of $250 million in the prior year. The loss in the current year reflected funding spread widening and, to a lesser extent, losses on exposures relating to commodities and Russia and Russia- associated counterparties, net markdowns recorded in the second quarter of 2022 on held-for-sale positions, primarily unfunded commitments, in the bridge financing portfolio in CIB and CB, higher net losses on certain legacy private equity investments in Corporate, and net losses in Treasury and CIO related to cash deployment transactions, which were more than offset by the related net interest income earned on those transactions. Principal transactions revenue in CIB may in certain cases have offsets across other revenue lines, including net interest income. The Firm assesses the performance of its CIB Markets business on a total revenue basis. Refer to CIB, CB and Corporate segment results on pages 67-72, pages 73-75 and pages 79-80, respectively, and Note 6 for additional information. Lending- and deposit-related fees increased due to higher service fee volume in CCB, predominantly offset by lower cash management fees in CB and CIB due to a higher level of credits earned by clients and applied against such fees. Refer to CCB, CIB and CB segment results on pages 63-66, pages 67-72 and pages 73-75, respectively, and Note 6 for additional information. Asset management, administration and commissions revenue decreased driven by: lower asset management fees in AWM resulting from lower average market levels, predominantly offset by the removal of most money market fund fee waivers, and net long-term inflows, lower custody fees in Securities Services, primarily associated with lower average market values of assets under custody, and • lower brokerage commissions, largely in AWM, reflecting reduced volumes, • partially offset by higher commissions on travel-related services and annuity sales in CCB. Refer to CCB, CIB and AWM segment results on pages 63-66, pages 67-72 and pages 76-78, respectively, and Note 6 for additional information. JPMorgan Chase & Co./2022 Form 10-K 51 Management's discussion and analysis • . Principal transactions revenue increased, reflecting: Refer to CIB segment results on pages 67-72 and Note 6 for additional information. 2,170 3,091 Card income 4,420 5,102 4,435 Other income (a) 4,322 4,830 4,865 Noninterest revenue 61,985 Mortgage fees and related income 69,338 66,710 52,311 54,563 Net interest income Total net revenue $ 128,695 $ 121,649 $ 119,951 (a) Included operating lease income of $3.7 billion, $4.9 billion and $5.5 billion for the years ended December 31, 2022, 2021 and 2020, respectively. Also includes losses on tax-oriented investments. Refer to Note 6 for additional information. 2022 compared with 2021 Investment banking fees decreased in CIB, as volatile market conditions resulted in: • lower equity and debt underwriting fees due to lower issuance activity, and lower advisory fees driven by a lower level of announced deals. 65,388 52,311 Reported $ 4,865 2,978 122,929 66,656 NA 66,656 Pre-provision profit 52,555 3,582 56,137 119,951 50,306 53,961 53,295 2,978 56,273 Provision for credit losses 6,389 ΝΑ 46,166 3,225 $ 8,055 3,225 72,563 430 3,655 125,304 71,343 Income before income tax expense 71,343 ΝΑ 2,560 $ 7,425 $ 65,388 2,560 67,948 52,741 418 54,981 54,563 76,140 128,695 76,140 3,582 132,277 121,649 3,655 Total noninterest expense Total net revenue ΝΑ 29,131 48,334 NM (1,750) (3,713) NM NM 37,676 14% 2021 2020 2,456 $ 2,020 7,463 6,879 12% Selected Firmwide Metrics The following tables present key metrics for Wealth Management, which consists of the Global Private Bank in AWM and J.P. Morgan Wealth Management in CCB; and total revenue and key metrics for J.P. Morgan Payments, which consists of payments activities in CIB and CB. This presentation is intended to provide investors with additional information concerning Wealth Management and J.P. Morgan Payments, each of which consists of similar business activities conducted across LOBS to serve different types of clients and customers. Selected metrics - Wealth Management Year ended December 31, Client assets (in billions)(a) 2022 $ 2,438 $ 8,166 Number of client advisors (a) Consists of Global Private Bank in AWM and client investment assets in J.P. Morgan Wealth Management in CCB. 19% 28% 32,787 25 % Compensation expense 13,092 Selected metrics - J.P. Morgan Payments (in millions, except where otherwise noted) Year ended December 31, Total net revenue Noninterest expense 12,312 (6,989) 3,813 Provision for credit losses 51,268 50,073 55,017 Total net revenue 33,528 81 66 6,389 (9,256) 17,480 Return on equity ("ROE") 33% 2022 $ 3,166 Merchant processing volume (in billions) Average deposits (in billions) 2,780 Mortgage fees and related income 1,236 2,159 3,079 Card income All other income (a Noninterest revenue Net interest income 2,679 3,563 3,514 39,928 (a) 4,104 5,016 5,647 15,089 17,286 17,740 12,142 3,068 3,754 commissions administration and 2,158.4 1,886.7 1,597.3 779 800 651 The following sections provide a comparative discussion of the Firm's results by segment as of or for the years ended December 31, 2022 and 2021. 62 JPMorgan Chase & Co./2022 Form 10-K CONSUMER & COMMUNITY BANKING Consumer & Community Banking offers products and services to consumers and small businesses through bank branches, ATMs, digital (including mobile and online) and telephone banking. CCB is organized into Banking & Wealth Management (including Consumer Banking, J.P. Morgan Wealth Management and Business Banking), Home Lending (including Home Lending Production, Home Lending Servicing and Real Estate Portfolios) and Card Services & Auto. Banking & Wealth Management offers deposit, investment and lending products, cash management, payments and services. Home Lending includes mortgage origination and servicing activities, as well as portfolios consisting of residential mortgages and home equity loans. Card Services issues credit cards and offers travel services. Auto originates and services auto loans and leases. Selected income statement data Year ended December 31, (in millions, except ratios) Revenue Lending- and deposit-related fees Asset management, JPMorgan Chase & Co./2022 Form 10-K 2022 2021 2020 $ 3,316 $ 3,034 2021 2020 $13,909 $ 9,861 $ 9,599 11,014 ⚫ Credit 18,379 Management's discussion and analysis • 63 33 (e) Included MSR risk management results of $93 million, $(525) million and $(18) million for the years ended December 31, 2022, 2021 and 2020, respectively. (d) In the fourth quarter of 2022, Card & Auto was renamed Card Services & Auto. (c) In the fourth quarter of 2022, Consumer & Business Banking was renamed Banking & Wealth Management. (b) Included depreciation expense on leased assets of $2.4 billion, $3.3 billion and $4.2 billion for the years ended December 31, 2022, 2021 and 2020, respectively. 2022 compared with 2021 (a) Included operating lease income of $3.6 billion, $4.8 billion and $5.4 billion for the years ended December 31, 2022, 2021 and 2020, respectively. 55 15 % 41 % 58 29 % 57 Return on equity Financial ratios $ 3,079 $ 2,159 Overhead ratio Net income was $14.9 billion, down 29%, reflecting a net increase in the provision for credit losses compared with a net benefit in the prior year. Net revenue was $55.0 billion, an increase of 10%. Net interest income was $39.9 billion, up 22%, predominantly driven by: • Refer to Note 6 for additional information on card income and asset management, administration and commissions. Refer to Note 15 for further information regarding changes in the value of the MSR asset and related hedges, and mortgage fees and related income. higher deposit-related fees due to higher service fee volume in BWM. higher net mortgage servicing revenue, reflecting the absence of a net loss in MSR risk management in the prior year primarily driven by updates to model inputs related to prepayment expectations, as well as higher operating revenue on a higher level of third-party loans serviced, higher commissions reflecting travel-related services in Card Services and increased annuity sales in BWM, and partially offset by to new account origination costs partially offset by higher annual fees in Card Services, while net interchange income was relatively flat, lower card income reflecting higher amortization related lower auto operating lease income as a result of a decline in volume, and lower production revenue from lower margins and volume in Home Lending, • • • • . • Noninterest revenue was $15.1 billion, down 13%, reflecting: lower NII associated with PPP loan forgiveness in BWM, and tighter loan spreads in Home Lending. partially offset by margin expansion on higher rates as well as growth in deposits in Banking & Wealth Management ("BWM"), and higher revolving loans in Card Services, $ 1,236 income Mortgage fees and related 450 $20,930 $ 14,871 Net income 2,749 56,273 6,876 4,862 Income tax expense 10,966 27,806 19,733 expense Income before income tax 27,990 29,256 31,471 Total noninterest expense 16,976 17,114 $ 8,217 Noncompensation expense (b) Revenue by line of business $23,980 (56) 739 revenue Net mortgage servicing 2,629 2,215 497 Production revenue income details: Mortgage fees and related 22,295 20,802 21,081 Card Services & Auto (d) 6,018 5,291 3,674 Home Lending $22,955 Banking & Wealth Management (c) $ 30,262 53,961 3,798 66,656 Commercial Banking Asset & Wealth Management Banking Markets & Securities Services Banking & Wealth Management a +(a) Home Lending Card Services & (b) Auto Corporate & Investment Bank Lending Production • Investment Banking Home Lending Servicing • Consumer Banking ⚫ J.P. Morgan Wealth Management ⚫ Business • Home Banking • Card Services Auto Wholesale Businesses JPMorgan Chase Consumer & Community Banking 2020 2021 2022 2020 $ 49,284 $ 51,749 $47,899 $ 51,268 $ 50,073 $ 55,017 2021 2022 2020 2021 2022 • BUSINESS SEGMENT RESULTS The Firm is managed on an LOB basis. There are four major reportable business segments - Consumer & Community Banking, Corporate & Investment Bank, Commercial Banking and Asset & Wealth Management. In addition, there is a Corporate segment. The business segments are determined based on the products and services provided, or the type of customer served, and they reflect the manner in which financial information is evaluated by the Firm's Operating Committee. Segment results are presented on a managed basis. Refer to Explanation and Reconciliation of the Firm's use of Non-GAAP Financial Measures, on pages 58-60 for a definition of managed basis. Consumer Businesses • $ 11,533 Real Estate Portfolios • Payments allocated based on the actual cost and use of services provided. In contrast, certain costs and investments related to corporate support units, technology and operations that are not currently utilized by any LOB, are not allocated to the business segments and are retained in Corporate. Expense retained in Corporate generally includes costs that would not be incurred if the segments were stand-alone businesses, and other items not aligned with a particular business segment. Private Bank • Global Management • Asset JPMorgan Chase & Co./2022 Form 10-K Where business segments use services provided by corporate support units, or another business segment, the costs of those services are allocated to the respective business segments. The expense is generally Expense Allocation Funds transfer pricing When business segments join efforts to sell products and services to the Firm's clients and customers, the participating business segments may agree to share revenue from those transactions. Revenue is generally recognized in the segment responsible for the related product or service, with allocations to the other segment(s) involved in the transaction. The segment results reflect these revenue-sharing agreements. Description of business segment reporting methodology Results of the business segments are intended to present each segment as if it were a stand-alone business. The management reporting process that derives business segment results includes the allocation of certain income and expense items. The Firm also assesses the level of capital required for each LOB on at least an annual basis. The Firm periodically assesses the assumptions, methodologies and reporting classifications used for segment reporting, and further refinements may be implemented in future periods. The Firm's LOBS also provide various business metrics which are utilized by the Firm and its investors and analysts in assessing performance. (a) In the fourth quarter of 2022, Consumer & Business Banking was renamed Banking & Wealth Management ("BWM"). (b) In the fourth quarter of 2022, Card & Auto was renamed Card Services & Auto. Banking • Commercial Real Estate ⚫ Corporate Client Banking • Middle Market Banking & Other Adjustments Revenue sharing Funds transfer pricing ("FTP") is the process by which the Firm allocates interest income and expense to the LOBS and Other Corporate and transfers the primary interest rate risk and liquidity risk to Treasury and CIO. The funds transfer pricing process considers the interest rate and liquidity risk characteristics of assets and liabilities and off-balance sheet products. Periodically, the methodology and assumptions utilized in the FTP process are adjusted to reflect economic conditions and other factors, which may impact the allocation of net interest income to the segments. As a result of the rising interest rate environment, the cost of funds for assets and the credits earned for liabilities have generally increased, impacting the business segments' net interest income. During the period ended December 31, 2022, this has resulted in higher cost of funds for loans and contributed to margin expansion on deposits. • Lending Fixed Income Markets • Equity Markets Commercial Banking Year ended December 31, (in millions, except ratios) Total net revenue Corporate & Investment Bank Consumer & Community Banking The following tables summarize the Firm's results by segment for the periods indicated. Refer to Line of business equity on page 93 for additional information on capital allocation. The amount of capital assigned to each business segment is referred to as equity. The Firm's allocation methodology incorporates Basel III Standardized Risk-weighted assets ("RWA"), Basel III Advanced RWA, the global systemically important banks (“GSIB”) surcharge, and a simulation of capital in a severe stress environment. At least annually, the assumptions, judgments and methodologies used to allocate capital are reassessed and, as a result, the capital allocated to the LOBS may change. As of January 1, 2023, the Firm has changed its line of business capital allocations primarily as a result of updates to the Firm's capital requirements and changes in RWA for each LOB. Capital allocation Refer to Capital Risk Management on pages 86-96 for additional information. business segment's net income applicable to common equity. Debt expense and preferred stock dividend allocation As part of the funds transfer pricing process, almost all of the cost of the credit spread component of outstanding unsecured long-term debt and preferred stock dividends is allocated to the reportable business segments, while the balance of the cost is retained in Corporate. The methodology to allocate the cost of unsecured long-term debt and preferred stock dividends to the business segments is aligned with the relevant regulatory capital requirements and funding needs of the LOBS, as applicable. The allocated cost of unsecured long-term debt is included in a business segment's net interest income, and net income is reduced by preferred stock dividends to arrive at a Segment Results - Managed Basis Foreign exchange risk is transferred from the LOBS and Other Corporate to Treasury and CIO for certain revenues and expenses. Treasury and CIO manages these risks centrally and reports the impact of foreign exchange rate movements related to the transferred risk in its results. Refer to Market Risk Management on page 137 for additional information. Foreign exchange risk Management's discussion and analysis 61 • $ 10,008 $ 9,313 Total noninterest expense Pre-provision profit/(loss) 31,471 10,919 11,829 Total noninterest expense $ 16,957 $ 14,240 $ $17,748 2020 2021 2022 9,957 2020 Corporate 2021 2022 2020 2021 2022 (in millions, except ratios) Total net revenue Asset & Wealth Management Year ended December 31, Total 80 1,034 $ (3,483) Pre-provision profit/(loss) 71,343 76,140 $122,929 $ 125,304 $ 132,277 $ (1,176) 1,373 (2,549) 1,802 (5,285) (954) 22 (743) 2,992 4,737 4,365 Net income/(loss) 263 (227) 128 Provision for credit losses 4,283 6,038 5,919 11% 21% 16 % 20% 3,813 Provision for credit losses 5,515 5,967 6,814 25,746 26,424 20,812 23,278 20,817 23,546 • Securities Services 4,041 4,719 23,538 25,325 27,087 27,990 29,256 (6,989) 56,137 12,312 (1,174) 25% 14 % 2,578 5,246 4,213 17,094 21,134 14,970 8,217 15% 41% 29% Return on equity ("ROE") 20,930 14,871 Net income/(loss) 2,113 (947) 1,268 2,726 1,158 Noninterest expense was $31.5 billion, up 8%, reflecting: retained (a) expenses, predominantly driven by compensation, technology and marketing, $1,334,296 $1,259,896 $1,095,926 Net charge-offs/ (recoveries) $ 82 $ 6 $ 370 Loans: Loans retained (a) Nonperforming assets: 187,642 159,786 133,296 Nonaccrual loans: Loans held-for-sale and loans at fair value (b) 42,304 50,386 Total assets Credit data and quality statistics data (period-end) Selected balance sheet Credit Adjustments & Other was a loss of $836 million, reflecting funding spread widening, and, to a lesser extent, losses on exposures relating to commodities and Russia and Russia-associated counterparties, compared with a gain of $250 million in the prior year. Noninterest expense was $27.1 billion, up 7%, driven by higher structural expense and investments in the business, including higher compensation, partially offset by lower revenue-related compensation as well as lower legal expense. The provision for credit losses was $1.2 billion, predominantly driven by a net addition to the allowance for credit losses, reflecting deterioration in the Firm's macroeconomic outlook and loan growth. The provision for credit losses in the prior year was a net benefit of $1.2 billion, driven by a net reduction in the allowance for credit losses. 68 88 JPMorgan Chase & Co./2022 Form 10-K Selected metrics As of or for the year ended Selected metrics Total loans As of or for the year ended except headcount) December 31, (in millions, 2022 2021 2020 except ratios) 2022 2021 2020 December 31, (in millions, 229,946 Equity 103,000 Trading assets-debt and equity instruments 405,916 448,099 425,060 Assets acquired in loan satisfactions 87 91 85 56 Trading assets-derivative receivables 77,802 68,203 69,243 assets 1,949 1,835 2,811 Loans: Total nonperforming Securities Services revenue was $4.5 billion, up 4%, driven by deposit margin expansion on higher rates and growth in fees, largely offset by lower average market values of assets under custody and lower deposits. 316 Derivative receivables 210,172 83,000 39,588 172,884 80,000 Nonaccrual loans 718 584 1,008 Nonaccrual loans held- Selected balance sheet for-sale and loans at fair value (b) 296 848 1,662 data (average) Total nonaccrual loans 1,566 1,428 2,670 Total assets $1,406,250 $1,334,518 $1,121,942 844 Allowance for credit losses: Equity Markets revenue was $10.4 billion, down 2%, driven by lower revenue in Cash Equities, largely offset by Equity Derivatives. • and commissions 5,065 5,024 4,721 All other income (a) 1,660 1,548 1,292 Noninterest revenue 35,999 38,209 35,120 Net interest income 11,900 13,540 14,164 Total net revenue (b) 47,899 Asset management, administration 2,070 2,514 2,419 Securities Services 4,488 4,328 4,253 Credit Adjustments & Other (a) (836) 250 (29) 32,636 31,972 $47,899 $51,749 51,749 33,707 $49,284 Total net revenue (a) Consists primarily of centrally managed credit valuation adjustments ("CVA"), funding valuation adjustments ("FVA") on derivatives, other valuation adjustments, and certain components of fair value option elected liabilities, which are primarily reported in principal transactions revenue. Results are presented net of associated hedging activities and net of CVA and FVA amounts allocated to Fixed Income Markets and Equity Markets. Refer to Notes 2, 3 and 24 for additional information. Investment banking fees $ 6,929 $ 13,359 $ 9,477 Principal transactions 19,926 15,764 17,560 Lending- and deposit-related fees Total Markets & Securities Services 49,284 Provision for credit losses 1,158 Net income $ 14,970 $ 21,134 $ 17,094 (a) Includes card income of $1.0 billion, $910 million and $840 million for the years ended December 31, 2022, 2021 and 2020, respectively. (b) Includes tax-equivalent adjustments, predominantly due to income tax credits and other tax benefits related to alternative energy investments; income tax credits and amortization of the cost of investments in affordable housing projects; and tax-exempt income from municipal bonds of $3.0 billion, $3.0 billion and $2.4 billion for the years ended December 31, 2022, 2021 and 2020, respectively. JPMorgan Chase & Co./2022 Form 10-K 40 67 Management's discussion and analysis 2022 compared with 2021 5,926 Net income was $15.0 billion, down 29%. Banking revenue was $15.3 billion, down 23%. Investment Banking revenue was $6.5 billion, down 48%, driven by lower Investment Banking fees, which were also down 48%, as volatile market conditions resulted in lower fees across products, and $251 million of markdowns on held-for-sale positions, primarily unfunded commitments, in the bridge financing portfolio in the second quarter of 2022. The Firm ranked #1 for Global Investment Banking fees, according to Dealogic. - Equity underwriting fees were $1.0 billion, down 74%, and debt underwriting fees were $2.8 billion, down 43%, due to lower issuance activity. Advisory fees were $3.1 billion, down 30%, driven by a lower level of announced deals. Payments revenue was $7.4 billion, up 18%, and included the net impact of equity investments. Excluding this net impact, revenue was $7.8 billion, up 33%, driven by deposit margin expansion on higher rates and growth in fees on higher volumes. Lending revenue was $1.4 billion, up 38%, driven by higher net interest income primarily on higher loans, as well as fair value gains on hedges of retained loans, compared with losses in the prior year. Markets & Securities Services revenue was $32.6 billion, up 2%. Markets revenue was $29.0 billion, up 6%. • • Net revenue was $47.9 billion, down 7%. Fixed Income Markets revenue was $18.6 billion, up 10%, driven by strong performance in the macro businesses amid volatile market conditions, particularly in Currencies & Emerging Markets and Rates, partially offset by lower revenue in Securitized Products. 6,464 Income tax expense (1,174) 2,726 Noninterest expense Compensation expense 13,918 13,096 11,612 Noncompensation expense 13,169 4,684 12,229 Total noninterest expense 27,087 25,325 23,538 Income before income tax expense 19,654 27,598 23,020 11,926 8,605 Loans retained (a) 145,137 U.S. Global investment banking fees (e) # 2 8.2 % # 2 9.6 % # 2 8.9 % 2 9.1 2 10.8 2 9.4 1 5.8 2 8.8 Global Loan syndications U.S. Global (a) Represents long-term debt and loan syndications. League table results - wallet share Year ended December 31, 2022 2021 2020 Rank Share Rank 2 Share Share Based on fees (a) M&A(b) Global U.S. Equity and equity-related (c) Global U.S. Long-term debt(d) Rank 8.9 1 13.9 1 12.6 1 12.3 # 1 8.0% # 1 9.3 % # 12.8 1 (a) Source: Dealogic as of January 2, 2023. Reflects the ranking of revenue wallet and market share. (b) Global M&A excludes any withdrawn transactions. U.S. M&A revenue wallet represents wallet from client parents based in the U.S. (c) Global equity and equity-related ranking includes rights offerings and Chinese A-Shares. (d) Long-term debt rankings include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities ("ABS") and mortgage-backed securities ("MBS"); and exclude money market, short-term debt, and U.S. municipal securities. (e) Global investment banking fees exclude money market, short-term debt and shelf securities. Markets revenue The following table summarizes selected income statement data for the Markets businesses. Markets includes both Fixed Income Markets and Equity Markets. Markets revenue consists of principal transactions, fees, commissions and other income, as well as net interest income. The Firm assesses its Markets business performance on a total revenue basis, as offsets may occur across revenue line items. For example, securities that generate net interest income may be risk-managed by derivatives that are reflected at fair value in principal transactions revenue. Refer to Notes 6 and 7 for a description of the composition of these income statement line items. Principal transactions reflects revenue on financial instruments and commodities transactions that arise from client-driven market-making activity. Principal transactions revenue includes amounts recognized upon executing new transactions with market participants, as well as "inventory- related revenue”, which is revenue recognized from gains and losses on derivatives and other instruments that the Firm has been holding in anticipation of, or in response to, client demand, and changes in the fair value of instruments used by the Firm to actively manage the risk exposure arising from such inventory. Principal transactions revenue recognized upon executing new transactions with market participants is affected by many factors including the level of client activity, the bid-offer spread (which is the difference between the price at which a market participant is willing and able to sell an instrument to the Firm and the price at which another market participant is willing and able to buy it from the Firm, and vice versa), market liquidity and volatility. These factors are interrelated and sensitive to the same factors that drive inventory-related revenue, which include general market conditions, such as interest rates, foreign exchange rates, credit spreads, and equity and commodity prices, as well as other macroeconomic conditions. 70 JPMorgan Chase & Co./2022 Form 10-K 9.1 % 9,477 1 1 2 11.7 2 12.1 1 7.0 1 8.4 1 11.1 8.8 12.2 1 12.1 1 12.8 1 11.2 1 10.9 1 172,627 13,359 $ $ losses 3,740 2,720 3,900 Headcount 73,452 67,546 61,733 Net charge-off/(recovery) (c) (a) Loans retained includes credit portfolio loans, loans held by consolidated Firm-administered multi-seller conduits, trade finance loans, other held-for-investment loans and overdrafts. (b) Loans held-for-sale and loans at fair value primarily reflect lending related positions originated and purchased in CIB Markets, including loans held for securitization. rate 0.05 % - % 0.27 % Allowance for loan losses to period-end loans retained 1.22 Total allowance for credit 80,000 83,000 103,000 135,676 Allowance for loan Loans held-for-sale and losses 2,292 1,348 2,366 loans at fair value(b) 46,846 0.84 51,072 219,473 196,209 33,792 169,468 Allowance for lending- related commitments 1,448 1,372 1,534 Equity Total loans 1.77 Allowance for loan losses to period-end loans retained, (in millions) Advisory Year ended December 31, 2022 2021 2020 $ 3,051 $ Investment banking fees 4,381 $ Equity underwriting 1,034 3,953 2,758 Debt underwriting (a) Total investment banking fees 2,844 5,025 4,351 2,368 6,929 $ Management's discussion and analysis 69 excluding trade finance and conduits (d) 1.67 1.12 2.54 Allowance for loan losses to nonaccrual loans retained(a) 319 60 231 Nonaccrual loans to total period-end loans 0.68 1.54 JPMorgan Chase & Co./2022 Form 10-K (a) Allowance for loan losses of $104 million, $58 million and $278 million were held against these nonaccrual loans at December 31, 2022, 2021 and 2020, respectively. (b) At December 31, 2022, 2021 and 2020, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $115 million, $281 million and $316 million, respectively. These amounts have been excluded based upon the government guarantee. (c) Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate. (d) Management uses allowance for loan losses to period-end loans retained, excluding trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of CIB's allowance coverage ratio. Refer to Explanation and Reconciliation of the Firm's Use of Non-GAAP Financial Measures on pages 58-60. 235 investments in the business and higher structural 10,529 Equity Markets 0.66% 1.03% Loans: 30+ day delinquency rate Banking & Wealth Home Lending (d)(e) 0.83% 1.25% 1.15% Management 31,545 44,906 43,064 Card Services 1.45 1.04 1.68 Home Lending(c) 0.62% (recovery) rate $ 501,584 $489,771 (0.14) (0.17) (0.09) Equity 50,000 50,000 52,000 Card Services 1.47 176,285 1.94 Selected balance sheet data Auto 0.21 0.05 0.20 (average) Total net charge-off/ Total assets $497,263 2.93 181,049 197,148 Auto 1,054,956 851,390 Home Lending 867 Equity 50,000 50,000 52,000 Card Services 1,162,680 11,200 $ 1,372 1,813 17,800 Headcount 135,347 128,863 122,894 Auto 715 $ 697 660 10,250 Home Lending $ 722 Deposits 1.01 0.64 0.69 Card Services 163,335 140,405 146,633 90+ day delinquency rate - Card Services 0.68% Banking & Wealth Management 0.50% Auto 68,098 67,624 61,476 Total loans 439,263 433,984 448,321 Allowance for loan losses 0.92% 733 958,706 1,131,611 2021 2020 2022 2021 2020 Credit data and quality statistics Nonaccrual loans (a)(b) (f) (f) $ 3,899 $ 4,875 $ 5,492 (period-end) Total assets $ 514,085 $ 500,370 $ 496,705 Net charge-offs/(recoveries) Banking & Wealth Management 2022 (in millions, except ratio data) As of or for the year ended December 31, Selected metrics partially offset by lower volume- and revenue-related expenses, predominantly driven by lower depreciation expense on lower auto lease assets, partially offset by higher operating losses. The provision for credit losses was $3.8 billion, driven by: ⚫ net charge-offs of $2.7 billion, down from $2.8 billion in the prior year and included a $309 million decrease in Card Services, reflecting the ongoing financial strength of U.S. consumers. However, median deposit balances declined in the second half of 2022, impacted by the growth in consumer spending, largely offset by a $190 million increase in net charge-offs in Auto and BWM as net charge-offs in the prior year benefited from government stimulus and payment assistance programs, and • a $1.1 billion net addition to the allowance for credit losses driven by - $950 million in Card Services, reflecting higher outstanding balances, and deterioration in the Firm's macroeconomic outlook, partially offset by a reduction in the allowance related to a decrease in uncertainty associated with borrower behavior as the effects of the pandemic gradually recede, and - $175 million in Home Lending. 370 The prior year included a $9.8 billion reduction in the allowance for credit losses across CCB. 64 44 JPMorgan Chase & Co./2022 Form 10-K Selected metrics As of or for the year ended December 31, (in millions, except headcount) Selected balance sheet data Refer to Credit and Investment Risk Management on pages 106-130 and Allowance for Credit Losses on pages 127-129 for a further discussion of the credit portfolios and the allowance for credit losses. 289 263 Loans: 185,175 154,296 144,216 (recoveries) $ 2,688 $ 2,761 $ 4,503 Auto 68,191 Card Services 69,138 Net charge-off/(recovery) rate Total loans 454,928 439,058 441,579 Banking & Wealth Management (c) 1.17% 0.64% 0.61% Deposits 66,432 1,148,110 Total net charge-offs/ 180,529 Home Lending (229) (275) (169) Banking & Wealth (a) Card Services 2,403 2,712 182,121 4,286 29,008 35,095 48,810 Auto 144 35 123 Home Lending (b) 172,554 Management 10,367 1,042 $13,504 Auto Loan and lease origination volume $ 30.4 $ 43.6 $ 38.4 Average auto operating lease assets 14.3 19.1 22.0 (a) Users of all web and/or mobile platforms who have logged in within the past 90 days. (b) Users of all mobile platforms who have logged in within the past 90 days. (c) Total payments transaction volume includes debit and credit card sales volume and gross outflows of ACH, ATM, teller, wires, Bill Pay, PayChase, Zelle, person-to-person and checks. (d) Includes assets invested in managed accounts and J.P. Morgan mutual funds where AWM is the investment manager. Refer to AWM segment results on pages 76-78 for additional information. (e) Firmwide mortgage origination volume was $81.8 billion, $182.4 billion and $133.4 billion for the years ended December 31, 2022, 2021 and 2020, respectively. (f) Included origination volume under the PPP of $10.6 billion and $21.9 billion for the years ended December 31, 2021 and 2020, respectively. The program ended on May 31, 2021 for new applications. 66 5.4 8.0 9.6 (in millions) $ 519.2 $ 447.3 MSR carrying value (period-end) 8.0 5.5 3.3 Card Services Sales volume, excluding 66 commercial card $ 893.5 $ 702.7 Net revenue rate 9.87 % Net yield on average loans 9.77 10.51 % 9.88 10.92 % 10.42 New accounts opened $1,064.7 JPMorgan Chase & Co./2022 Form 10-K CORPORATE & INVESTMENT BANK The Corporate & Investment Bank, which consists of Banking and Markets & Securities Services, offers a broad suite of investment banking, market-making, prime brokerage, lending, and treasury and securities products and services to a global client base of corporations, investors, financial institutions, merchants, government and municipal entities. Banking offers a full range of investment banking products and services in all major capital markets, including advising on corporate strategy and structure, capital-raising in equity and debt markets, as well as loan origination and syndication. Banking also includes Payments, which provides payments services enabling clients to manage payments and receipts globally, and cross-border financing. Markets & Securities Services includes Markets, a global market-maker across products, including cash and derivative instruments, which also offers sophisticated risk management solutions, prime brokerage, and research. Markets & Securities Services also includes Securities Services, a leading global custodian which provides custody, fund accounting and administration, and securities lending products principally for asset managers, insurance companies and public and private investment funds. 25 24 Revenue by business Investment Banking Payments Lending $ 6,510 $ 12,506 $ 8,871 7,376 6,270 5,560 29 1,377 1,146 Total Banking 15,263 19,777 15,577 Fixed Income Markets 18,617 16,865 20,878 1,001 $ 584.3 percentage of total net revenue 48 Selected income statement data Year ended December 31, (in millions) Revenue 2022 2021 2020 Selected income statement data Year ended December 31, (in millions, except ratios) Compensation expense as Financial ratios 2021 2020 Return on equity 14 % 25 % 20 % Overhead ratio 57 49 2022 Total allowance for loan losses serviced (period-end) $ 113.8 63.4 Number of branches 4,787 4,790 4,908 Active digital customers (in thousands) (a 63,136 58,857 55,274 Active mobile customers (in thousands) (b) 49,710 45,452 40,899 Debit and credit card sales volume $1,555.4 66.3 69.3 CCB households (in millions) Business Metrics $12,340 $22,027 (a) At December 31, 2022, 2021 and 2020, included $350 million, $5.4 billion and $19.2 billion of loans, respectively, in Business Banking under the PPP. Refer to Credit Portfolio on pages 108-109 for a further discussion of the PPP. (b) At December 31, 2022, 2021 and 2020, Home Lending loans held- for-sale and loans at fair value were $3.0 billion, $14.9 billion and $9.7 billion, respectively. (c) Average Home Lending loans held-for sale and loans at fair value were $7.3 billion, $15.4 billion and $11.1 billion for the years ended December 31, 2022, 2021 and 2020, respectively. (a) At December 31, 2022, 2021 and 2020, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $187 million, $342 million and $558 million, respectively. These amounts have been excluded based upon the government guarantee. In addition, the Firm's policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. (b) At December 31, 2022, 2021 and 2020, generally excludes loans that were under payment deferral programs offered in response to the COVID-19 pandemic. Refer to Credit Portfolio on pages 108-109 for further information on consumer assistance. Includes loans to customers that have exited COVID-19 related payment deferral programs and are 90 or more days past due, predominantly all of which were considered collateral-dependent at time of exit. (c) At December 31, 2022, 2021 and 2020, included $350 million, $5.4 billion and $19.2 billion of loans, respectively, in Business Banking under the PPP. The Firm does not expect to realize material credit losses on PPP loans because the loans are guaranteed by the SBA. Refer to Credit Portfolio on pages 108-109 for a further discussion of the PPP. (d) At December 31, 2022, 2021 and 2020, the principal balance of loans under payment deferral programs offered in response to the COVID-19 pandemic was $449 million, $1.1 billion and $9.1 billion in Home Lending, respectively. Loans that are performing according to their modified terms are generally not considered delinquent. Refer to Credit Portfolio on pages 108-109 for further information on consumer assistance. (e) At December 31, 2022, 2021 and 2020, excluded mortgage loans insured by U.S. government agencies of $258 million, $405 million and $744 million, respectively, that are 30 or more days past due. These amounts have been excluded based upon the government guarantee. (f) At December 31, 2022 and 2021, nonaccrual loans excluded $101 million and $506 million of PPP loans 90 or more days past due and guaranteed by the SBA, respectively. $1,360.7 JPMorgan Chase & Co./2022 Form 10-K 59 Management's discussion and analysis Selected metrics As of or for the year ended December 31, (in billions, except ratios and where otherwise noted) 2022 2021 2020 65 $1,081.2 Total payments transaction volume (in trillions) (c) 647.1 Number of client advisors 5,029 13.9 718.1 4,725 26.6 590.2 4,417 Home Lending Mortgage origination volume by channel Client investment assets (d) Retail Correspondent 38.5 26.9 $ 91.8 70.9 $ 72.9 40.9 Total mortgage origination volume $ 65.4 $ 162.7 $ Third-party mortgage loans 4.3 (f) 5.6 5.0 4.0 Banking & Wealth Management Average deposits $1,145.7 $1,035.4 $ 832.5 Deposit margin (f) 1.71 % 1.58 % Business Banking average loans $ 22.3 $ 37.5 $ 37.9 Business Banking origination volume 1.27 % 0.68