diff --git "a/China/18.PingAn Insurance_$100.07 B_Financial Service/2016/results.txt" "b/China/18.PingAn Insurance_$100.07 B_Financial Service/2016/results.txt" new file mode 100644--- /dev/null +++ "b/China/18.PingAn Insurance_$100.07 B_Financial Service/2016/results.txt" @@ -0,0 +1,27832 @@ +616,319 +N/A +N/A +8.9 +2,215 +8.0 +2,123 +290,320 +399,849 +558,435 +1,962 +2,212 +2,888 +2,322 +677,221 +N/A +N/A +N/A +13.9 +20.6 +3,957 +652,756 +(1) Some indicators have been disclosed for less than five years. +Net profit +ROE (%) (¹) +SECURITIES BUSINESS +Assets held in trust +Net profit +ROE (%) (¹) +TRUST BUSINESS +9.90 +10.86 +N/A +2,478 +924 +510 +SEX COMEDY 14 +※保险监督管理委员会> +平安保险公 +Ping An Milestones +ABOUT US +1 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +Smart +City +Ecosystem +Real +Estate +Services +Ecosystem +Health +Auto +Care +Services +Ecosystem Ecosystem +Financial +Services +Ecosystem +Asset +Management +Banking +Insurance +Finance + Ecosystem +Pan Health Care +Finance + Technology +Pan Financial Assets +Group +powered Personal Financial Services +World-leading Technology- +Ping An strives to become a world-leading +technology-powered personal financial services +group. In the coming decade, we will pursue "finance ++ technology" and explore "finance + ecosystem". +Focusing on two major industries of pan financial assets +and pan health care, we will create new growth drivers +by applying innovative technologies to traditional +financial businesses and five ecosystems, i.e. financial +services, health care, auto services, real estate services, +and smart city services. We provide 436 million internet +users and 166 million retail customers with financial +products and services by exploiting local advantages +in line with global corporate governance standards +under an integrated financial business model of "one +customer, multiple products, and one-stop services". +Introduction +i +(3) In 2017, the Company realigned its business segments according to its operations and business activities, and certain figures have been +reclassified or restated to conform to relevant period's presentation. +(2) The figures for 2016 and after are under C-ROSS, comparative figures for 2015 have been restated; the figures for 2014 and before were +under China Solvency I. +10.94 +11.53 +11.20 +201.06 +167.1 +164.5 +267.3 +217.5 +Comprehensive solvency margin ratio (%) (2) +97.3 +95.3 +95.6 +95.9 +96.2 +Combined ratio (%) +5,841 +8,817 +12,650 +12,700 +13,372 +Net profit +N/A +N/A +N/A +20.8 +20.0 +ROE (%)(1) +PROPERTY AND CASUALTY INSURANCE BUSINESS(3) +171.9 +219.9 +219.7 +BANKING BUSINESS +关于中国平安保险股份有限公司 +分业经营改革的通知 +ROE (%) (¹) +Net interest margin (%) +200.90 +165.86 +155.37 +151.08 +0.89 +1.02 +1.45 +1.74 +1.70 +2.31 +2.57 +2.81 +2.75 +2.37 +15,231 +19,802 +21,865 +22,599 +23,189 +N/A +N/A +N/A +13.2 +11.6 +Capital adequacy ratio (%) +Provision coverage ratio (%) +Non-performing loan ratio (%) +Net profit +STR+*+ NA +RADAR ANGAN +NERAR KAN +Ping An acquired Shenzhen +July 2006 +Ping An's national integrated operations +center in Zhangjiang, Shanghai started +operations, which was the largest +integrated operations platform in Asia. +May 2006 +Ping An ranked 1st among +global insurance groups +and joined top ten of global +financial groups as its market +cap rose above RMB1 trillion +to new highs. Ping An ranked +1st by brand value among +global insurers on multiple +international rating lists. +rose above +RMB1 trillion +Market cap +2017 +|陆金所 +LU.com +Lufax +Lufax was established +as Ping An began +to build presence in +fintech and healthtech. +2012 +2017 +2016 +2012 +Ping An Life's written premium exceeded +RMB300 billion, and new business +premium exceeded RMB100 billion. +2016 +Annaion +有限公司 +listing +A-share +Ping An Group was listed on +the Shanghai Stock Exchange, +which was the world's largest +IPO of an insurance company +by then. +March 1, 2007 +Ping An became the +controlling shareholder of +Shenzhen Development +Bank, which later merged +with the original Ping An +Bank, was renamed Ping +An Bank, and built banking +business presence across +the country. +2011 +July 2011 +Acquiring +SDB +Commercial Bank, which was +later renamed Ping An Bank. +2007 +Ping An ranked 39th in Fortune's +Global 500 and 16th in Forbes Global +2000, maintaining the 1st place +among Chinese insurers. +ABOUT US +SEAR +3. +Shenzhen, China +March 20, 2018 +Chairman and Chief Executive Officer +अभी +The future has arrived. Society will see more +change as technologies and applications +continue to develop and advance. Turning +30, Ping An is embarking on a new journey. +Our achievements in the past 30 years give +us the confidence for a better future. Ping +An will combine its unique advantages such +as technology, talent, financial strength, +scenarios and data with leading innovations +and applications to transform into a fintech +leader under the strategy of "finance + +ecosystem". Technology will enable us to +create new drivers of earnings and boost +Ping An's value. +As we head into a new 30-year journey, we +believe that a company's fate is closely tied +to the national destiny. The rise of a nation +is often accompanied by the emergence of +some outstanding enterprises. And it is the +enterprises' responsibility to support the +nation and society. We remain true to our +original aspiration with a thankful heart. We +have actively answered the CPC Central +Committee's call to fight a key battle of +poverty alleviation. In 2017, we established +the Educational Charity Board, and +designated Ping An's founding anniversary +as "Ping An Charity Day". We have +conducted education support programs +for 11 consecutive years, schooling over +300,000 children in remote rural areas. +We have established the Rural Financial +Services Development Committee, brought +insurance, banking and fintech to rural areas, +and provided rural people with insurance +protection and financing services worth over +RMB1 trillion. We have launched an RMB10 +billion Three-village Project composed of the +Village Officer Program, the Village Doctor +Program, and the Village Teacher Program +to strengthen industries, healthcare and +education in rural areas. ++ technology". Each of the stages lasted +10 years. Over the past 15 years, Ping An's +total assets and net profit grew at CAGRS of +nearly 30% thanks to the staff's hard work. +We believe that diligence is the mother +of good fortune. Yesterday determines +today, and today determines tomorrow. +Ping An's achievements in the past year +would not have been possible without +our efforts in the past 30 years. Since Ping +An was founded in Shekou 30 years ago, +Ping An has grown from a 13-person small +business into a 1.70 million-person fintech +& healthtech conglomerate. Ping An has +gone through three stages: exploring +modern insurance and building mechanisms +and platforms, focusing on insurance and +exploring integrated finance, and developing +integrated finance and exploring "finance +of Ping An successfully conducted private +placements: Ping An Good Doctor raised +USD400 million in late 2017 by completing +its pre-IPO financing, and filed an IPO +application with the HKEX; Ping An +Healthcare Technology and OneConnect +raised USD1,150 million and USD650 million. +in early 2018 respectively by completing +their first rounds of financing. Over the +past 10 years, Ping An invested heavily to +promote technological innovations and +applications. We have applied for over +3,000 financial and healthcare patents, +including many world-leading technologies. +Ping An's face recognition technology +ranked first in the world according to +testing results released by Labeled Faces +in the Wild (LFW), an authoritative +database. The technology has been used +to recognize over 1 billion faces in over 200 +scenarios including customhouses, airports, +financial services, and social security. +We combine fintech, healthtech, artificial +intelligence (AI), blockchain, big data, +and cloud computing to build the Smart +City Cloud, which is designed to facilitate +smart brand-new urban lifestyles in eight +areas: administration, fiscal management, +security, healthcare, education, real estate, +environmental protection, and daily life. +In smart fiscal management, Ping An has +partnered with provinces and cities such +as Nanning, Guangdong and Shenzhen to +build the Smart Fiscal Cloud, a platform for +local governments to manage public assets +and liabilities more efficiently. In smart +healthcare, Ping An Healthcare Technology +provides social health insurance-related cost +control and account management services +for millions of people in over 200 cities +across China. In public healthcare, using its +world-leading big data, Ping An has built +systems and models to predict, prevent +and control infectious diseases, frequently- +occurring diseases and chronic diseases in +cities such as Shenzhen and Chongqing. +Ping An Insurance (Group) Company of China, Ltd. +4 Annual Report 2017 +On the other hand, we have developed +applications for diverse scenarios, +integrated the applications into core +technological capabilities, and exported +the capabilities to serve society. Over the +years, we have incubated several high-tech +platforms. Three technology associates +The Company has accelerated its "finance ++ technology" transformation. On the one +hand, technology has enabled us to pursue +innovation, boost efficiency, cut costs, +improve experience, and manage risks in +financial and healthcare industries. Our +core financial businesses became more +competitive and maintained stable, healthy +growth. Our long-term value creation +strategy and protection-oriented product +philosophy have enabled us to precisely +seize market and industry opportunities. In +2017, the life and health insurance business +boosted the NBEV by 32.6% year on year. +The life and health insurance business's +net profit for 2017 was RMB36,143 million, +up 44.4% year on year. The number of +sales agents increased by 24.8% to 1.3860 +million and their productivity climbed by +7.1% year on year. The property & casualty +business's premium income rose above +RMB200 billion, up 21.4% year on year while +Ping An Property & Casualty maintained +an industry-leading combined ratio of +96.2%. Ping An Bank's revenue and net +profit from retail banking increased by +41.7% and 68.3% year on year respectively +due to its strategic transformation towards +retail banking. +We are paying more attention to retail +customer development. In cross-selling +of different offerings, we use fintech & +healthtech to enhance our efficiency +and to make our services more secure, +professional and convenient. In 2017, our +retail customer base grew by 26.4% to +166 million. Retail business accounted for +66.2% of our net profit, and the profit per +customer reached RMB356. Our internet +user base grew to 436 million, with 73.56 +million monthly active users. +For 2017, Ping An's net profit was +RMB99,978 million, up 38.2% year on year. Its +net profit attributable to shareholders of +the parent company was RMB89,088 million, +up 42.8% year on year. The operating profit +attributable to shareholders of the parent +company was RMB94,708 million, up 38.8% +year on year. The new business embedded +value (NBEV) rose by 32.6% year on year. +The cash dividends for 2017 will amount to +RMB1.50 per share, 100.0% higher than the +previous year. We were happy to see that +Ping An's share prices increased sharply +over the past year and its market cap rose +above RMB1 trillion to a record high. Ping +An's strategy and business value have been +widely recognized by investors. In 2017, +Ping An ranked 39th in Fortune's Global 500 +and 16th in Forbes Global 2000. For 16 years +in a row, Ping An has been honored as the +Most Respected Enterprise in China. +going to celebrate its 30th anniversary, the +year 2017 was extremely important because +it connected the past to the future. We +remain true to our original aspiration and +embrace the future with a thankful heart. +We closely follow national strategies, +effectively serve the real economy, +strictly prevent financial risks, and pursue +growth via innovation. We have adopted a +strategy to pursue "finance + technology" +and explore "finance + ecosystem" in the +coming decade. Our goal is to become +a world-leading technology-powered +personal financial services group. Focusing +on two major industries of pan financial +assets and pan health care, we apply +innovative technologies to five ecosystems: +financial services, health care, auto +services, real estate services, and smart +city services. This has enabled us to create +new value drivers and deliver excellent +results. +In 2017, with the continued recovery of the +global economy, China's economy steadily +picked up. The 19th National Congress +of the Communist Party of China (CPC) +marked the beginning of a new journey +towards the goal of building a modern +socialist country. To Ping An, which is +Ping An established the +Global Financial & Economic +Development Research Center +and the Global Medical & +Healthcare Research Center with +Tsinghua University on October +31, 2017. +Chairman Ma Mingzhe gave a +class at Lu'an Hope Primary +School in Anhui Province on May +18, 2017. +10 +記 网发展研究院会 +2 +2. +1. +5042 +Chairman's Statement +Ping An Insurance (Group) Company of China, Ltd. 3 +225.9 +2004 2006 +June 24, 2004 +1996 +Ping An acquired ICBC +Pearl River Delta Financial +Trust Joint Company, +which was then renamed +Ping An Trust Investment +Company. +April 1996 +October 1995 +ALERTARE +GAN PURANCE COMPANY OF O +國平安保險公司 +1995 +1994 +Ping An brought on +board Morgan Stanley +and Goldman Sachs as its +shareholders, becoming +the first financial institution +in China to have foreign +investors. +1994 +Expanding +nationwide +insurance company. +China, becoming a national +Insurance Company of +renamed Ping An +The Company was +June 4, 1992 +1988 1992 +Ping An Insurance Company +was established as the first +joint-stock insurance company +in China. +May 27, 1988 +of Company investors +Foreign +Founding +ENTRAN +WARRONTEMPING +ANONIRAN +2002 +Ping An Group enhanced +its capital strength by going +public in Hong Kong, which +was the largest IPO in Hong +Kong that year. +Ping An made a +breakthrough in +non-insurance +establishing Ping An +H-share +listing +PINGANPA +平安银行 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +十人股中国平安签约代 +insurance policy +First life +pioneering individual life +insurance business in China. +marketing system, +individual life insurance +Ping An introduced the +1994 +Annual Report 2017 +2 +by HSBC +Stake acquired +single largest shareholder. +in Ping An, becoming its +HSBC Group took a stake +October 8, 2002 +2003 +Ping An was given approval to +acquire Fujian Asia Bank, which +marked the start of its banking +business. +Ping An Insurance (Group) +Company of China, Ltd. was +established, becoming a pilot +company for integrated operations +in China's financial industry. +December 2003 +February 14, 2003 +Founding +of the Group +Securities Co., Ltd. +financial business by +中小銀行互联金門)联盟 +234.1 +N/A +Blew up the dust of history +Thirty years of wind and rain +with you +aspiration and march forward +Remain true to our original +中国平安 PING AN +Readers should be cautioned that a variety of factors, many of which are beyond the Company's control, affect the performance, +operations and results of the Company, and could cause actual results to differ materially from the expectations expressed in any of +the Company's forward-looking statements. These factors include, but are not limited to, exchange rate fluctuations, market shares, +competition, environmental risks, changes in legal, financial and regulatory frameworks, international economic and financial market +conditions and other risks and factors beyond our control. These and other factors should be considered carefully and readers should not +place undue reliance on the Company's forward-looking statements. In addition, the Company undertakes no obligation to publicly update +or revise any forward-looking statement that is contained in this report as a result of new information, future events or otherwise. None of +the Company, or any of its employees or affiliates is responsible for, or is making, any representations concerning the future performance +of the Company. +To the extent any statements made in this report contain information that is not historical, these statements are essentially forward- +looking. These forward-looking statements include but are not limited to projections, targets, estimates and business plans that the +Company expects or anticipates will or may occur in the future. These forward-looking statements are subject to known and unknown +risks and uncertainties that may be general or specific. Certain statements, such as those including the words or phrases "potential", +"estimates", "expects", "anticipates", "objective", "intends", "plans", "believes", "will", "may", "should", and similar expressions or variations +on such expressions may be considered forward-looking statements. +Cautionary Statements Regarding Forward-Looking Statements +296 Corporate Information +Definitions +293 +Looking back, we saw flowers and thorns +83 Prospects of Future Development +82 +Risk Management +68 +Liquidity and Capital Resources +64 +156 +OTHER INFORMATION +159 Notes to Consolidated Financial Statements +Consolidated Statement of Financial Position +157 Consolidated Statement of Changes in Equity +158 Consolidated Statement of Cash Flows +Analysis of Embedded Value and Operating +Profit +54 +Fintech & Healthtech Business +Corporate Social Responsibility +And passions mixed with dreams +We, over one million people at Ping An +Remain true to our original aspiration +We started from a small two-story building +Now our office tower is 600 meters tall +We raise our heads to watch the stars +N/A +137,340 +241,570 +346,300 +436,390 +2013 +2014 +2015 +2016 +2017 +Number of internet users (in thousand) +CUSTOMER DEVELOPMENT (1) +(in RMB million) +Five-Year Summary +As always, Ping An will march forward with you. +In 2018, as Ping An turns 30, we will continue to seek survival via competition +and pursue development via innovation. We will remain true to our original +aspiration with a thankful heart. We will continue to actively answer the CPC +Central Committee's call to fight a key battle of poverty alleviation. We will +carry out the Three-village Project to develop rural areas. +Our goal is to become a world-leading technology-powered personal financial +services group. Focusing on two major industries of pan financial assets and +pan health care, we apply innovative technologies to five ecosystems: financial +services, health care, auto services, real estate services, and smart city. Ping +An will combine its unique advantages such as technology, talent, financial +strength, scenarios and data with leading technologies and applications to +pursue "finance + technology" and explore "finance + ecosystem", and transform +into an industry and technology leader. +March forward across the sky +March forward into the future +March forward with you +We take your hand with love and Al +Under a tech-powered strategy +Are two huge wings spread by us +Finance and healthcare +And the scent of mud so deeply +Because we love the land so much +And kiss the land, our motherland +51 +Asset Management Business +45 +Banking Business +CORPORATE GOVERNANCE +Honors and Awards +9 +129 +Business Performance at a Glance +6 +112 +Chairman's Statement +4 +Ping An Milestones +2 +Introduction +1 +Five-Year Summary +i +ABOUT US +Contents +2017 Annual Report +With a Thankful Heart +Embracing the Future +1988-2018 +30 +三十 更懂你 +中国平安成立30周年 +th +Insurance Banking Investment +PINGAN 33 +86 +Number of retail customers (in thousand) +98 +Shareholders' Profile +40 +Investment Portfolio of Insurance Funds +36 +Property and Casualty Insurance Business +30 +Consolidated Statement of Comprehensive +Income +Life and Health Insurance Business +23 +155 +Performance Overview +18 +154 Consolidated Statement of Income +146 Independent Auditor's Report +FINANCIAL STATEMENTS +Technology-Powered Business Transformation +Business Analysis +18 +14 +Customer Development +10 +MANAGEMENT DISCUSSION AND ANALYSIS +Significant Events +137 +134 Report of the Supervisory Committee +Report of the Board of Directors +Corporate Governance Report +Directors, Supervisors, Senior Management +and Employees +Changes in the Share Capital and +165,730 +131,070 +109,100 +27.0 +35.5 +Operating return on embedded value (%) (1) +LIFE AND HEALTH INSURANCE BUSINESS (3) +174.4 +205.1 +204.9 +210.0 +214.9 +Group comprehensive solvency margin ratio (%) (2) +0.325 +0.375 +0.53 +0.75 +1.50 +Dividend per share (in RMB) +1.78 +2.47 +2.98 +3.50 +4.99 +Basic earnings per share (in RMB) +N/A +N/A +N/A +68,252 +94,708 +N/A +28,154 +N/A +Value of new business (2) +N/A +330,846 +454,705 +Residual margin (1) +N/A +N/A +N/A +40,518 +52,824 +Operating profit (1) +13,212 +17,425 +21,200 +25,033 +36,143 +Net profit +203,038 +264,223 +325,474 +360,312 +496,381 +Embedded value (2) +18,163 +21,966 +38,420 +50,805 +67,357 +N/A +Comprehensive solvency margin ratio - Ping An Life (%) (2) +39,279 +62,394 +Proportion of customers holding multiple contracts with +different subsidiaries (%) +N/A +N/A +44.4 +67.4 +84.7 +Proportion of users on mobile (%) +N/A +N/A +43,560 +61,990 +73,560 +Number of monthly active users (in thousand) +N/A +275.77 +289.07 +311.51 +355.85 +Profit per customer (in RMB) +N/A +1.93 +2.03 +2.21 +2.32 +Number of contracts per customer (contract) +N/A +89,350 +28.5 +54,203 +24.0 +N/A +89,088 +182,709 +289,564 +334,248 +383,449 +473,351 +Equity attributable to shareholders of the parent company +Net profit attributable to shareholders of the parent company +Operating profit attributable to shareholders of the parent +company(1) +16.4 +18.3 +17.1 +17.4 +20.7 +Weighted average ROE (%) +329,653 +458,812 +551,514 +637,703 +825,173 +Embedded value (2) +N/A +N/A +N/A +21.0 +26.7 +Operating return on embedded value (%) (1) +GROUP +N/A +19.0 +4. +269.5 +Meeting, Ping An adopted a +new strategy to pursue "finance ++ technology" and explore +"finance + ecosystem" in the +coming decade. +0.375 +0.53 +Dividend per Share(1)(2) (in RMB) +2017 +2016 +2015 +2014 +2013 +473,351 +289,564 +0.325 +334,248 +182,709 +Equity Attributable to Shareholders of the +Parent Company (in RMB Million) +2017 +2016 +2015 +2014 +2013 +89,088 +28,154 +39,279 +383,449 +54,203 +0.75 +2013 +At the Group Executive +Committee's 2017 Annual +Annual Report 2017 +6 +(4) Data in and after 2016 are assessment results under the +C-ROSS. Data for 2015 have been restated. Data in and +before 2014 are assessment results under China Solvency I. +(3) The final dividend of RMB1.00 per share will be proposed for +approval at the annual general meeting for 2017. +(2) Dividend per share refers to cash dividend, including final +dividend and interim dividend. +(1) On August 4, 2015, the Company completed the conversion +of the capital reserve into share capital in the proportion of +10 shares for every 10 shares held, and the latest total share +capital is 18,280 million. The Company recalculated basic +EPSS and DPSS for the previous periods. +2017 +2016 +2015 +1.503 +2014 +67,357 +38,420 +50,805 +18,163 +21,966 +Value of New Business (4) (in RMB Million) +2017 +2016 +2015 +2014 +2013 +62,394 +Ping An Insurance (Group) Company of China, Ltd. +2017 +4,005,911 +4,765,159 +5,576,903 +6,493,075 +Total Assets (in RMB Million) +2017 +2016 +2015 +Net Profit Attributable to Shareholders of the +Parent Company (in RMB Million) +2013 +3,360,312 +974,570 +530,020 +693,220 +774,488 +Total Revenue (in RMB Million) +Financial Results of the Group +Business Performance at a Glance +ABOUT US +Ping An Insurance (Group) Company of China, Ltd. 5 +Annual Report 2017 +Internet Finance Alliance of +Small- and Medium-sized Banks +(Shenzhen) was established in +Shenzhen on December 6, 2017. +421,221 +2013 +2014 +2015 +2014 +2015 +2014 +2013 +825,173 +329,653 +458,812 +551,514 +637,703 +Embedded Value (4) (in RMB Million) +2017 +2016 +2015 +2016 +2017 +Basic EPS() (in RMB) +3.50 +2.98 +2016 +1.78 +4.99 +2013 +2014 +2.47 +1.37 +corporations +9.31 +22.85 +Long position +1,701,786,128 +Interest of controlled +interest in shares +0.56 +Long position +15.97 +Person having a security +H +UBS Group AG +6.51 +Short position +1,189,596,046 +(4) +Beneficial owner +5.11 +12.54 +102,200,383 +Total: +962,719,102 Long position +(5) +Beneficial owner +A +Shenzhen Investment Holdings +Co., Ltd. +0.00 +0.00 +Short position +9,000 +(6) +2.20 +440 +Interest of controlled +5.40 +Interest of controlled +corporations +H +BlackRock, Inc. +corporations +10.99 +26.98 +Short position +9.87 +24.22 +1,803,986,511 +2,009,378,851 +401,879,058 Long position +933,925,121 +Person having a security +Total: +Changes in the Share Capital and +Shareholders' Profile +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 89 +Annual Report 2017 +1.53 +3.77 +Short position +280,535,405 +(3) +Beneficial owner +Name of substantial shareholder H/A Shares Capacity +6.36 +1,162,728,734 +Total: +1.02 +2.51 +Lending pool +186,573,336 +Approved lending agent +0.00 +0.00 +8.89 +15.61 +(4) +UBS AG +Beneficial owner +corporations +0.55 +1306 +1.36 +101,096,520 Long position +0.90 +2.22 +Long position +3.65 +8.97 +H +Long position +issue (%) +total shares in +Percentage of +total number of +H/A shares in +issue (%) +Nature of +interest +Number of +H/A Shares +Notes +Percentage of +Interest of controlled +interest in shares +667,735,354 +165,093,247 +5.27 +Direct +interest +(1) +100.00 +Chia Tai Primrose Investment Limited +Jubilee Success Holdings Limited +728,569,130 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Business Fortune Holdings Limited +487,622,593 +Y +Short position +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Easy Boom Developments Limited +shares +Number of +Nature of +interest +(Y/N) +% control +487,622,593 +Name of controlling person +Long position +Majestic Jubilee Limited +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Oriental Power Developments Limited +42,673,646 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +47,352,072 +King Beyond Global Limited +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Ewealth Global Limited +20,730,730 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +76,858,634 +Notes: +Name of controlled corporation +Ping An Insurance (Group) Company of China, Ltd. +N +100.00 +CPG Overseas Company Limited +2,256,649,529 +Long position +N +100.00 +Charoen Pokphand Group Company Limited +shares +Number of +Long position +Nature of +interest +% control +Name of controlling person +Direct +interest +Chia Tai Primrose Holdings Limited +Chia Tai Giant Far Limited +CT Bright Group Company Limited +(Formerly known as Chia Tai Resources +Holdings Limited) +CPG Overseas Company Limited +Name of controlled corporation +According to the disclosure form filed by CP Group Ltd. on December 29, 2017, the following interests in H shares were held by CP +Group Ltd. through its controlled corporations, the details of which are as follows: +CP Group Ltd. was deemed to be interested in a total of 2,256,649,529 H shares (Long position) and 487,622,593 H shares (Short +position) in the Company by virtue of its control over several corporations. +(Y/N) +Long position +2,256,649,529 +100.00 +Annual Report 2017 +90 +2,251,580,929 +Long position +N +100.00 +Chia Tai Primrose Holdings Limited +Chia Tai Primrose Investment Limited +2,251,580,929 +Long position +CT Bright Group Company Limited +(Formerly known as Chia Tai Resources +Holdings Limited) +N +5,068,600 +Long position +Y +100.00 +Chia Tai Giant Far Limited +Chia Tai Primrose Holdings Limited +Chia Tai Giant Far Limited +2,256,649,529 +Long position +N +100.00 +19,478 +6.55 +1.42 +INFORMATION DISCLOSED UNDER H SHARES REGULATORY REQUIREMENTS +Shenzhen Investment Holdings Co., Ltd. is a wholly state-owned limited liability company founded +on October 13, 2004, with Wang Yongjian as its legal representative. The business scope of Shenzhen +Investment Holdings Co., Ltd. is as follows: investment, operation and management of state-owned equities +in enterprises in which it has either the whole ownership, controlling stakes or non-controlling stakes +through restructuring and mergers, capital operations, asset disposal and so on; real estate developments +and operations with legal land usage permissions; policy-driven and strategic investments aligned with +requirements from the Shenzhen Municipal People's Government State-owned Assets Supervision and +Administration Commission; guarantee provided for state-owned enterprises under Shenzhen municipality; +other operations as authorized by the Shenzhen Municipal People's Government State-owned Assets +Supervision and Administration Commission. +CP Group Ltd., the flagship company of CP Group, was established on September 23, 1976 in Thailand +with Dhanin Chearavanont as its legal representative. Its principal businesses include agriculture and +animal husbandry and food, commercial retail and telecommunication, and it also engages in pharmacy, +motorcycle, real estate, international trade, finance, media and other businesses, by participating in various +industries to realize mutual development and operations. +53.99% +5.27% +Ping An Insurance (Group) Company of China, Ltd. +31.06% +1.78% +3.91% +3.99% +Substantial Shareholders' and Other Persons' Interests and Short Positions in Shares and Underlying +Shares of the Company +Other A +shareholders +Other H +shareholders +Others +New Orient +Ventures Limited +Business Fortune +Holdings Limited +100% +Shenzhen Municipal People's Government +State-owned Assets Supervision and +Administration Commission +100% +Charoen Pokphand Group +Company Limited +The following chart shows the relationship between the Company and the ultimate controller of +shareholders holding more than 5% of equity interest of the Company: +As at December 31, 2017, CP Group Ltd. indirectly held 1,769,026,936 H shares of the Company in total, +representing 9.68% of the total issued shares of the Company; Shenzhen Investment Holdings Co., Ltd. held +962,719,102 A Shares of the Company, representing 5.27% of the total issued shares of the Company. +Shenzhen Investment +Holdings Co., Ltd. +Information on shareholders holding more than 5% of equity interest of the Company +As far as is known to any Directors or Supervisors of the Company, as at December 31, 2017, the following +persons (other than the Directors, Supervisors and chief executive of the Company) had interests or short +positions in the shares or underlying shares of the Company which shall be disclosed to the Company +pursuant to the provisions of Divisions 2 and 3 of Part XV of the SFO or recorded in the register required to +be kept by the Company pursuant to Section 336 of the SFO: +Annual Report 2017 +0.55 +1.34 +Long position +100,000,000 +Party to s317 agreement +corporations +12.34 +30.30 +2,256,649,529 Long position +Interest of controlled +88 +H +Percentage of +total shares in +issue (%) +issue (%) +Percentage of +total number of +H/A shares in +Nature of +interest +Number of +H/A Shares +Notes +H/A Shares Capacity +Name of substantial shareholder +Interests and short positions of substantial shareholders who are entitled to exercise or control the +exercise of 10% or more of the voting power at any general meetings of shareholders of the Company +Ping An Insurance (Group) Company of China, Ltd. +Charoen Pokphand Group +Company Limited +Total: +Changes in the Share Capital and +Shareholders' Profile +Ping An Insurance (Group) Company of China, Ltd. 87 ++173,883,872 +394,910,458 +916 +2.16 +Others +Hong Kong Securities Clearing Company +Limited (5) +- Universal Insurance Products +A Share +-392,000,000 +396,319,315 +A Share +2.17 +Huaxia Life Insurance Co., Ltd. +A Share +483,801,600 +2.65 +Others +Central Huijin Asset Management Ltd. +Limited +A Share ++2,562,763 +694,834,562 +Others +CORPORATE GOVERNANCE +Shum Yip Group Limited +1.41 +Annual Report 2017 +The shareholding structure of the Company is relatively scattered. There is no controlling shareholder, nor +de facto controller. +Particulars of controlling shareholder and de facto controller +Save as the above, the Company is not aware of any connected relationship or acting-in-concert +relationship among the above-mentioned shareholders. +Explanation of the connected relationship or acting-in-concert relationship of the above shareholders: +Business Fortune Holdings Limited and New Orient Ventures Limited are the indirectly wholly-owned +subsidiaries of CP Group Ltd., and they are of acting-in-concert relationship since they are under common +control. +(5) The shares held by Hong Kong Securities Clearing Company Limited refer to the shares held by non-registered shareholders of +the Northbound Trading of the Shanghai-Hong Kong Stock Connect Program. +(4) Business Fortune Holdings Limited and New Orient Ventures Limited are the indirectly wholly-owned subsidiaries of CP Group +Ltd., and the shares owned by these two companies have been registered under the name of HKSCC Nominees Limited. In +order to avoid double counting, the shares owned by the above two companies have been deducted from the shares held by +HKSCC Nominees Limited. +(3) Hong Kong Securities Clearing Company Nominees Limited ("HKSCC Nominees Limited") is the nominee holder of the shares +held by non-registered H shareholders of the Company. +(2) As the shares of the Company could be used as underlying securities for margin financing and securities lending, the +shareholdings of the shareholders are the aggregate of all the shares and interests held in ordinary securities accounts and +credit securities accounts. +Notes: (1) Nature of the holders of A shares represents the nature of account held by the holders of A shares registered on the Shanghai +Branch of China Securities Depository and Clearing Corporation Limited. +State-owned legal person +Management Plan +A Share ++1,386,036 +174,590,036 +0.96 +A Share +257,728,008 +བཙྪ +Others +Dacheng Fund Agriculture Bank of +- +China Dacheng CSI Financial Asset +Interest of controlled +(1),(2) +(1) +2,356,649,529 +Beneficial owner +H +New Orient Ventures Limited +3.99 +9.78 +728,569,130 Long position +(1) +Beneficial owner +H +Business Fortune Holdings Limited +(1) +issue (%) +Percentage of +total shares in +Percentage of +total number of +H/A shares in +Nature of +interest +Number of +H/A Shares +Notes +Capacity +H/A Shares +Name of substantial shareholder +Interests and short positions of other substantial shareholders +2.67 +issue (%) +4,893,000 +714,663,997 Long position +3.91 +3.50 +Long position +260,383,820 +Investment manager +3.92 +9.61 +715,752,100 Long position +Beneficial owner +H +JPMorgan Chase & Co. +9.60 +2.67 +257 +6.55 +Short position +487,622,593 +6.55 +487,622,593 Long position +(1) +Beneficial owner +H +Easy Boom Developments Limited +2.67 +Short position +487,622,593 +12.89 +(1),(2) +Total: +corporations +0.55 +1.34 +Long position +100,000,000 +12.34 +30.30 +Long position +2,356,649,529 +2,256,649,529 +Party to s317 agreement +H +Dhanin Chearavanont +corporations +2.67 +6.55 +Short position +487,622,593 +12.89 +31.64 +Interest of controlled +31.64 +12.89 +Party to s317 agreement +31.64 +2,356,649,529 +(1),(2) +(2) +Party to s317 agreement +Total: +corporations +0.55 +1.34 +Long position +100,000,000 +Interest of controlled +12.34 +30.30 +Long position +2,256,649,529 +Party to s317 agreement +H +King Ace International Limited +2.67 +6.55 +Short position +487,622,593 +(2) +Trustee +Excel Trade Developments Limited +(Y/N) +100.00 +1,551,830 +Short position +6,340,000 +JPMorgan Asset Management (UK) Limited +JPMorgan Asset Management Holdings (UK) +Limited +100.00 +Y +Long position +Short position +45,709,424 +0 +Long position +China International Fund Management Co Ltd +49.00 +Y +Long position +Short position +4,599,500 +0 +J.P. Morgan Structured Products B.V. +J.P. Morgan International Finance Limited +100.00 +% control +Y +JPMorgan Asset Management (UK) Limited +Long position +Short position +Y +J.P. Morgan International Finance Limited +Long position +0 +Short position +5,345,274 +J.P. Morgan Securities plc +J.P. Morgan Capital Holdings Limited +100.00 +Y +Long position +690,640,392 +100.00 +Short position +JPMorgan Chase Bank, N.A. +3.80 +JPMorgan Chase & Co. +100.00 +Y +Long position +209,109,838 +Short position +0 +J.P. Morgan Chase Bank Berhad +255,396,051 +Y +0 +J.P. Morgan Broker-Dealer Holdings Inc +0 +JPMorgan Asset Management Holdings (UK) +Limited +JPMorgan Asset Management International +Limited +100.00 +N +Long position +Short position +50,314,924 +0 +JPMorgan Chase Holdings LLC +JPMorgan Chase & Co. +66,924,500 +100.00 +Long position +Short position +323,093,174 +0 +J.P. Morgan Overseas Capital LLC +J.P. Morgan International Finance Limited +100.00 +N +Long position +0 +Short position +N +13,454,080 +Long position +Short position +100.00 +JPMorgan Chase Holdings LLC +100.00 +N +Long position +Short position +23,559,878 +0 +J.P. Morgan Capital Holdings Limited +J.P. Morgan International Finance Limited +100.00 +N +N +Long position +690,640,392 +255,396,051 +JPMorgan Asset Management Holdings Inc +JPMorgan Chase Holdings LLC +100.00 +N +Long position +Short position +299,517,414 +0 +JPMorgan Asset Management (Asia) Inc. +JPMorgan Asset Management Holdings Inc +Short position +5,345,274 +100.00 +J.P. Morgan Whitefriars LLC +Long position +Short position +61,666,500 +0 +JPMorgan Asset Management (Japan) Limited +JPMorgan Asset Management (Asia) Inc. +100.00 +Y +Long position +Short position +1,972,000 +0 +Y +JPMorgan Asset Management (Taiwan) Limited +100.00 +Y +Long position +Short position +3,009,000 +0 +CIFM Asset Management (Hong Kong) Limited +China International Fund Management Co Ltd +100.00 +Y +Long position +Short position +JPMorgan Asset Management (Asia) Inc. +6,000 +0 +99.99 +JF Asset Management Limited +Direct +interest +(Y/N) +Nature of Number of +interest +shares +J.P. Morgan Broker-Dealer Holdings Inc +100.00 +Y +Long position +Short position +23,559,878 +0 +JF International Management Inc. +JPMorgan Asset Management (Asia) Inc. +JPMorgan Asset Management (Asia) Inc. +100.00 +Long position +Short position +277,000 +0 +JF Asset Management Limited +JPMorgan Asset Management Holdings Inc +0.01 +Y +Long position +Short position +61,666,500 +0 +Y +J.P. Morgan Overseas Capital LLC +Annual Report 2017 +91 +100.00 +N +Long position +4,605,500 +Short position +0 +China International Fund Management Co Ltd +JPMorgan Asset Management (UK) Limited +49.00 +N +JPMorgan Asset Management Holdings (UK) +Limited +Long position +Short position +0 +J.P. Morgan Trust Company of Delaware +J.P. Morgan Equity Holdings, Inc. +100.00 +Y +Long position +15,882 +Short position +0 +6,000 +Ping An Insurance (Group) Company of China, Ltd. +JPMorgan Asset Management (UK) Limited +Short position +CORPORATE GOVERNANCE +Changes in the Share Capital and +Shareholders' Profile +Direct +interest +Name of controlled corporation +Name of controlling person +% control +(Y/N) +Nature of +interest +Number of +shares +692,192,222 +280,535,405 +J.P. Morgan Investment Management Inc. +100.00 +Y +Long position +Short position +120,611,490 +0 +J.P. Morgan International Finance Limited +JPMorgan Chase Bank, N.A. +100.00 +N +Long position +JPMorgan Asset Management Holdings Inc +JPMorgan Asset Management International +Limited +JPMorgan Asset Management Holdings Inc +100.00 +0 +UBS Financial Services Inc. +UBS AG +100.00 +Y +Long position +Short position +34,814 +0 +UBS Bank (Canada) +Annual Report 2017 +29,000 +UBS AG +Y +Long position +Short position +13,700 +0 +Ping An Insurance (Group) Company of China, Ltd. +93 +CORPORATE GOVERNANCE +Changes in the Share Capital and +Shareholders' Profile +Name of controlled corporation +UBS Swiss Financial Advisers AG +100.00 +Direct +interest +Long position +Short position +100.00 +UBS Global Asset Management (Singapore) Ltd +UBS AG +100.00 +Y +Long position +Short position +26,022,000 +0 +UBS Global Asset Management Trust Company +UBS AG +100.00 +Y +Y +64,000 +0 +UBS Global Asset Management (UK) Ltd +UBS AG +100.00 +Y +Long position +Short position +16,052,000 +0 +UBS Global Asset Management (Deutschland) +GmbH +UBS AG +Long position +Short position +0 +Name of controlling shareholder +Nature of +interest +Name of controlled corporation +J.P. Morgan Securities LLC +According to the disclosure form filed by JPMorgan Chase & Co. on January 2, 2018, the following interests in H shares were held by +JPMorgan Chase & Co. through its controlled corporations, the details of which are as follows: +Boom Dragon Limited and Long Growth Global Limited held 88,000,000 H shares (Long position) and 12,000,000 H shares (Long +position) in the Company respectively; the two companies were wholly owned by King Ace International Limited, which was in turn +wholly owned by Dhanin Chearavanont. In addition, King Ace International Limited and Dhanin Chearavanont were also deemed to +be interested in 2,256,649,529 H shares (Long position) and 487,622,593 H shares (Short position) by virtue of section 317 of the SFO. +JPMorgan Chase & Co. was deemed to be interested in a total of 1,162,728,734 H shares (Long position) and 280,535,405 H shares +(Short position) in the Company by virtue of its control over several corporations. +The entire interests of CP Group Ltd. in the Company included 487,622,593 H shares (Short position) which were held through +derivatives, the category of which was through physically settled unlisted derivatives. In addition, CP Group Ltd. was also deemed +to be interested in 100,000,000 H shares (Long position) by virtue of section 317 of the SFO. +(3) +(2) +(1) +714,663,997 +Long position +Y +Name of controlling person +100.00 +New Orient Ventures Limited +57,006,059 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Golden Magic Holdings Limited +71,211,068 +Long position +Y +Chia Tai Primrose Investment Limited +% control +Y +0 +Number of +shares +UBS AG +100.00 +Y +Long position +Short position +510,000 +0 +100.00 +Y +Long position +Short position +100.00 +12,000 +UBS Global Asset Management Life Ltd +UBS AG +UBS Switzerland AG +UBS O'Connor Limited +UBS AG +UBS AG +100.00 +Y +Long position +Short position +622,000 +0 +1,964,104 +Long position +Short position +Y +Long position +Short position +Long position +Number of shares +14,813,082 +79,899,014 +4,137,500 +106,989,300 +Unlisted derivatives - +Physically settled +Unlisted derivatives - +Cash settled +Nature of interest +Short position +Short position +Long position +Short position +416,353,235 +25,660,538 +40,173,486 +15,854,461 +(4) +UBS AG was deemed to be interested in a total of 101,096,520 H shares (Long position) in the Company through a number of its +direct wholly-owned subsidiaries. +According to the disclosure form filed by UBS AG on July 30, 2015, the following interests in H shares were held by UBS AG through +its controlled corporations, the details of which are as follows: +Long position +Direct +interest +Cash settled +Listed derivatives - +Physically settled +N +Long position +Short position +50,314,924 +0 +JPMorgan Chase Bank, N.A. +JPMorgan Chase & Co. +100.00 +N +Long position +Short position +692,192,222 +280,535,405 +Listed derivatives - +J.P. Morgan Equity Holdings, Inc. +100.00 +N +Long position +Short position +15,882 +0 +92 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +The entire interests and short positions of JPMorgan Chase & Co. in the Company included a lending pool of 186,573,336 H shares +(Long position). Besides, 475,477,303 H shares (Long position) and 228,403,313 H shares (Short position) were held through derivatives +as follows: +Derivatives +JPMorgan Chase Holdings LLC +Name of controlled corporation +Name of controlling shareholder +% control +100.00 +Y +Long position +Short position +370,000 +0 +UBS Global Asset Management (Canada) Inc. +UBS AG +100.00 +Y +Long position +Short position +UBS AG +4,440,000 +UBS Global Asset Management (Hong Kong) +Limited +UBS AG +100.00 +Y +Long position +Short position +12,470,936 +0 +UBS Global Asset Management (Japan) Ltd. +UBS AG +100.00 +0 +UBS Global Asset Management (Australia) Ltd +0 +2,503,000 +(Y/N) +Nature of +interest +Number of +shares +UBS Fund Management (Switzerland) AG +UBS AG +100.00 +Y +Long position +Short position +13,347,500 +0 +UBS Fund Services (Luxembourg) S.A. +UBS AG +100.00 +Y +Long position +Short position +22,604,966 +0 +UBS Global Asset Management (Americas) Inc. +UBS AG +100.00 +Y +Long position +Short position +Chia Tai Primrose Investment Limited +Others +Short position +pledged shares +4,773,199 +58,785,713 +50,971,538 +Number of shares +Long position +Short position +Long position +Short position +Long position +Long position +Short position +Long position +Short position +Nature of interest +Unlisted derivatives - +Cash settled +Physically settled +Unlisted derivatives - +Cash settled +Listed derivatives - +Listed derivatives - +Physically settled +Derivatives +Besides, 1,664,979,342 H shares (Long position) and 1,533,075,842 H shares (Short position) were held through derivatives as follows: +Changes in the Share Capital and +Shareholders' Profile +(6) +990 +96 +24,799,131 +873,785,881 +511,942,656 +735,448,724 +BlackRock, Inc. +3,888,234 +Long position +Y +100.00 +3,888,234 +Long position +N +100.00 +shares +Number of +CORPORATE GOVERNANCE +Nature of +interest +% control +BlackRock, Inc. +Name of controlling person +Trident Merger, LLC +BlackRock Holdco 2, Inc. +BlackRock Investment Management, LLC +Trident Merger, LLC +Name of controlled corporation +According to the disclosure form filed by BlackRock, Inc. on December 28, 2017, the following interests in H shares were held by +BlackRock, Inc. through its controlled corporations, the details of which are as follows: +BlackRock, Inc. was deemed to be interested in a total of 401,879,058 H shares (Long position) and 9,000 H shares (Short position) in +the Company by virtue of its control over several corporations. +937,548,342 +Direct +interest +(Y/N) +100.00 +95 +Annual Report 2017 +109,500 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Swiss Financial Advisers AG +19,000 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Europe SE +0 +128,285 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Bank (Canada) +23,589 +0 +Long position +Short position +Y +100.00 +0 +UBS Trustees (Bahamas) Limited +UBS Group AG +100.00 +18,500 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Trustees (Singapore) Limited +0 +49,000 +Long position +Short position +Y +100.00 +Ping An Insurance (Group) Company of China, Ltd. +UBS Group AG +0 +15,500 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Trustees (Cayman) Limited +0 +166,000 +Long position +Short position +Y +UBS Trustees (Jersey) Limited +N +Long position +Short position +100.00 +BlackRock Cayco Limited +BlackRock Trident Holding Company Limited +30,582,544 +Long position +N +100.00 +BlackRock HK Holdco Limited +BlackRock Cayco Limited +174,775,613 +Long position +N +86.00 +BlackRock International Holdings, Inc. +BR Jersey International Holdings L.P. +174,775,613 +Long position +N +100.00 +BlackRock Financial Management, Inc. +BlackRock International Holdings, Inc. +3,680,500 +Long position +BlackRock Japan Holdings GK +BlackRock Trident Holding Company Limited +100.00 +China Securities Finance Corporation +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +557,500 +Long position +N +100.00 +BlackRock Canada Holdings LP +BlackRock Canada Holdings ULC +557,500 +Long position +N +Y +99.90 +BlackRock Canada Holdings LP +30,582,544 +Long position +Y +100.00 +BlackRock Japan Holdings GK +BlackRock Japan Co., Ltd. +30,582,544 +Long position +30,582,544 +Long position +BR Jersey International Holdings L.P. +100.00 +BlackRock Capital Holdings, Inc. +BlackRock Advisors, LLC +BlackRock Holdco 4, LLC +BlackRock Holdco 6, LLC +9,000 +211,079,776 +Long position +Short position +N +100.00 +BlackRock Financial Management, Inc. +BlackRock Holdco 4, LLC +8,454,935 +Long position +100.00 +Y +BlackRock Holdco 2, Inc. +BlackRock Financial Management, Inc. +9,000 +Short position +389,535,889 +Long position +N +100.00 +BlackRock Holdco 2, Inc. +BlackRock Financial Management, Inc. +397,990,824 +9,000 +100.00 +UBS Group AG +N +211,079,776 +9,000 +3,680,500 +Long position +N +100.00 +BlackRock Financial Management, Inc. +BlackRock Capital Holdings, Inc. +121,914,000 +Long position +Y +100.00 +BlackRock Delaware Holdings Inc. +Long position +Short position +BlackRock Fund Advisors +Long position +Short position +Y +100.00 +BlackRock Delaware Holdings Inc. +BlackRock Institutional Trust Company, +National Association +211,079,776 +9,000 +Long position +Short position +N +100.00 +BlackRock Holdco 6, LLC +BlackRock Delaware Holdings Inc. +89,165,776 +9,000 +UBS Financial Services Inc. +☐ N +☐N +5,007,928 +(Y/N) +% control +UBS Group AG +Name of controlling person +UBS AG +Name of controlled corporation +Direct +interest +According to the disclosure form filed by UBS Group AG on January 2, 2018, the following interests in H shares were held by UBS +Group AG through its controlled corporations, the details of which are as follows: +UBS Group AG was deemed to be interested in a total of 1,701,786,128 H shares (Long position) and 2,009,378,851 H shares (Short +position) in the Company by virtue of its control over several corporations. +(5) +998,751,061 +450,524,751 +51,911,643 +182,785,280 +29,279,768 +1,252,878 +Short position +Long position +Short position +Long position +Short position +Long position +Unlisted derivatives - +Cash settled +Nature of +interest +Number of +shares +100.00 +0 +4,767,000 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Canada) Inc. +0 +416,000 +Long position +Short position +Y +Physically settled +100.00 +UBS Asset Management (Australia) Ltd +0 +2,434,008 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Americas) Inc. +1,529,775,787 +1,999,271,076 +Long position +Short position +Y +UBS Group AG +Unlisted derivatives - +Cash settled +Listed derivatives - ++114,150,820 +H Share +Shenzhen Investment Holdings Co., Ltd. +State +5.27 +962,719,102 +A Share +Business Fortune Holdings Limited +Overseas legal person +3.99 +728,569,130 +5,980,847,492 (4) ++466,987,402 +New Orient Ventures Limited +Overseas legal person +3.91 +714,663,997 ++714,663,997 +H Share +Unknown +341,740,000 +pledged shares +525,729,565 +pledged shares +714,663,997 +0 +H Share +UBS Asset Management (Deutschland) GmbH +32.72 +Hong Kong Securities Clearing Company +Nominees Limited(3) +9,967,000 +9,955,876 +Number of shares +Short position +Long position +Nature of interest +Listed derivatives - +Physically settled +Derivatives +Besides, 644,518,785 H shares (Long position) and 1,089,909,472 H shares (Short position) were held through derivatives as follows: +0 +Shareholdings of top ten shareholders as at the end of the Reporting Period +Overseas legal person +Total number +Nature of shareholder(¹) +Shareholding +percentage (%) +of shares held +(Shares) (2) +Changes +during the +year +Number of +selling-restricted +Number of +pledged or +Type of shares +shares held +(Shares) +frozen shares +(Shares) +Name of shareholder +UBS Group AG +36,500 +Y +0 +15,094,000 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Fund Management (Switzerland) AG +0 +47,716,300 +Long position +Short position +Y +UBS Third Party Management Company S.A. +100.00 +UBS Fund Management (Luxembourg) S.A. +0 +22,472,566 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (UK) Limited +0 +3,345,500 +Long position +Short position +UBS Group AG +Y +UBS Group AG +Y +Long position +Short position +100.00 +Y +100.00 +UBS Group AG +UBS Switzerland AG +9,567,775 +Long position +Short position +Y +100.00 +UBS Group AG +100.00 +UBS Securities LLC +Short position +540,000 +Long position +Y +100.00 +UBS Group AG +UBS Limited +0 +Short position +22,000 +Long position +540,000 +100.00 +9,567,775 +UBS Asset Management Trust Company +Name of controlling person +Name of controlled corporation +interest +Direct +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +94 +0 +17,639,166 +Long position +Short position +Y +% control +100.00 +UBS Asset Management (Hong Kong) Ltd +0 +213,000 +Long position +Short position +Y +100.00 +UBS Asset Management France SA +0 +Long position +Short position +UBS Group AG +680.224 +UBS Group AG +(Y/N) +UBS Group AG +Number of +Nature of +interest +Long position +Short position +0 +100.00 +UBS Group AG +UBS Asset Management (Singapore) Ltd +0 +Short position +627,000 +Long position +Y +Y +UBS Group AG +shares +UBS Asset Management (Japan) Ltd. +100.00 +UBS Group AG +100.00 +Y +33,631,000 +7,307,500 +Short position +0 +Long position +UBS Asset Management Life Limited +Long position +Long position +Y +100.00 +BlackRock Luxembourg Holdco S.à r.l. +BLACKROCK (Luxembourg) S.A. +35,174,891 +Long position +Y +100.00 +BlackRock Asset Management Ireland Limited +35,174,891 +Long position +100.00 +BlackRock Luxembourg Holdco S.à r.l. +BlackRock Investment Management Ireland +Holdings Limited +55,763,891 +20,559,500 +N +BlackRock Investment Management Ireland +Holdings Limited +N +BlackRock Asset Management Deutschland AG +100.00 +22,350,936 +100.00 +Long position +Y +100.00 +BlackRock Investment Management (UK) +Limited +BlackRock Fund Managers Limited +341,500 +Long position +BlackRock Investment Management (UK) Limited BlackRock Group Limited +Y +BlackRock Investment Management (UK) +Limited +19,483,172 +Long position +Y +100.00 +BlackRock Investment Management (UK) Limited BlackRock Group Limited +22,692,436 +Long position +N +100.00 +BlackRock Group Limited +Long position +3,552,500 +BR Jersey International Holdings L.P. +BlackRock Group Limited +20,127,809 +Long position +Y +100.00 +BlackRock HK Holdco Limited +50,710,353 +Long position +N +100.00 +BlackRock (Singapore) Holdco Pte. Ltd. +50,865,853 +Long position +N +100.00 +BR Jersey International Holdings L.P. +BlackRock Asset Management +North Asia Limited +BlackRock HK Holdco Limited +BlackRock (Singapore) Holdco Pte. Ltd. +BlackRock Life Limited +90.00 +BlackRock Luxembourg Holdco S.à r.l. +N +BlackRock (Netherlands) B.V. +BlackRock Advisors (UK) Limited +Long position +Y +100.00 +BlackRock Group Limited +BlackRock International Limited +15,574,760 +Long position +N +100.00 +BlackRock Group Limited +BlackRock International Limited +3,293,001 +Long position +Y +100.00 +BlackRock Group Limited +754,500 +Long position +Y +100.00 +BlackRock Group Limited +121,114,260 +BlackRock (Singapore) Limited +65 +100.00 +2015.06-2018 election +Female 44 +Executive Director, Chief Human +CAI Fangfang +President, Deputy Chief Executive +Officer and Chief Insurance Business +Officer +2015.06-2018 election +52 +Male +Executive Director, Executive Vice +Resources Officer +LEE Yuansiong +2015.06-2018 election +2015.06-2018 election. +48 +47 +Male +Executive Director, Executive Vice +Male +Executive Director and President +2015.06-2018 election +2015.06-2018 election +2,238,000 +Male +President, Chief Financial Officer and +Chief Actuary +98 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +2016.01-2018 election +52 +Male +Non-executive Director +XIONG Peijin +2015.06-2018 election +54 +Male +Non-executive Director +YANG Xiaoping +2015.06-2018 election +2015.06-2018 election +54 +Male +Non-executive Director +Soopakij CHEARAVANONT +Female 55 +Non-executive Director +LIN Lijun +Period of +Gender Age appointment +Positions +Name +62 +Male +Chairman and Chief Executive Officer +Senior Vice Chairman and Executive +Vice President +Gender Age appointment +The entire interests of BlackRock, Inc. in the Company included 1,728,500 H shares (Long position) and 9,000 H shares (Short position) +which were held through derivatives, the category of which was through cash settled unlisted derivatives. +29,500 +Long position +Y +100.00 +BlackRock UK Holdco Limited +BlackRock Asset Management (Schweiz) AG +29,500 +Long position +N +100.00 +BlackRock Luxembourg Holdco S.à r.l. +BlackRock UK Holdco Limited +155,500 +Long position +Y +100.00 +BlackRock (Singapore) Holdco Pte. Ltd. +15,574,760 +Long position +Y +Percentage figures may not add up to the totals due to rounding. +BlackRock International Limited +Save as disclosed above, the Directors and Supervisors of the Company are not aware of any other +person (other than the Directors, Supervisors and chief executive of the Company) having any interest +or short position in the shares and underlying shares of the Company as at December 31, 2017 which shall +be disclosed to the Company pursuant to the provisions of Divisions 2 and 3 of Part XV of the SFO or +recorded in the register required to be kept by the Company pursuant to Section 336 of the SFO. +Ping An Insurance (Group) Company of China, Ltd. +Period of +YAO Jason Bo +REN Huichuan +MA Mingzhe +SUN Jianyi +Name +BASIC INFORMATION OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +Positions +Mr. XIE Yonglin +Ms. TAN Sin Yin +Mr. CAO Shifan +Mr. SUN Jianyi +Mr. LEE Yuansiong +Mr. MA Mingzhe +Mr. REN Huichuan +Mr. CHEN Kexiang +Ms. IP So Lan +From left to right: +Ms. CAI Fangfang +Mr. YAO Jason Bo +Senior Management and Employees +Supervisors, +Directors, +CORPORATE GOVERNANCE +97 +Annual Report 2017 +Long position +Male +100.00 +(1) +For details of the change of Directors, Supervisors and Senior Management during the reporting period, please refer to +"Appointment or Removal of Directors, Supervisors and Senior Management" in this chapter. +100 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +MAJOR WORKING EXPERIENCE AND CONCURRENT POSITIONS OF DIRECTORS, SUPERVISORS, SENIOR +MANAGEMENT AND KEY PERSONNEL +Directors +Executive Directors +MA Mingzhe, founder of the Company. Mr. Ma founded Ping An Insurance Company in March 1988, and +is currently the Chairman and CEO of the Company. Since the establishment of the Company, Mr. Ma +has served as President, Director, Chairman and CEO of the Company, and has been fully involved in the +operation and management of the Company. Prior to founding the Company, Mr. Ma was the Deputy +Manager of China Merchants Shekou Industrial Zone Social Insurance Company. Mr. Ma has a Doctorate +degree in Money and Banking from Zhongnan University of Economics and Law (previously Zhongnan +University of Economics). +2012.02-2017.04 +SUN Jianyi, has been an Executive Director of the Company since March 1995, and is currently the Senior +Vice Chairman and the Executive Vice President of the Company. Mr. Sun is the Director of Ping An Life, +Ping An Property & Casualty, Ping An Annuity and Ping An Asset Management, and is also a Non-executive +Director of China Insurance Security Fund Co., Ltd., and an Independent Non-executive Director of +Haichang Ocean Park Holdings Ltd. Mr. Sun was a Non-executive Director of China Vanke Co., Ltd. as +well. Since joining the Company in July 1990, Mr. Sun has been the General Manager of the Management +Department, Senior Vice President, Executive Vice President and Deputy Chief Executive Officer and +the Chairman of the board of directors of Ping An Bank. Prior to joining the Company, Mr. Sun was the +Head of the Wuhan Branch of the PBOC, the Deputy General Manager of the Wuhan Branch Office of the +People's Insurance Company of China and the General Manager of Wuhan Securities Company. Mr. Sun has +a Diploma in Finance from Zhongnan University of Economics and Law (previously Zhongnan University of +Economics). +YAO Jason Bo, has been an Executive Director of the Company since June 2009, and is the Executive Vice +President, Chief Financial Officer and Chief Actuary of the Company, the director of a number of controlled +subsidiaries of the Company including Ping An Bank, Ping An Life, Ping An Property & Casualty and Ping +An Asset Management. Mr. Yao joined the Company in May 2001 and served as the Senior Vice President of +the Company from June 2009 to January 2016. Prior to that, Mr. Yao had successively held different positions +of the Company including the Deputy General Manager of the Product Centre, the Deputy Chief Actuary, +the General Manager of the Corporate Planning Department, the Deputy Financial Officer and Financial +Director of the Company. Mr. Yao is the Non-executive Director of Lufax. Prior to joining the Company, Mr. +Yao served in Deloitte Touche Tohmatsu as a senior manager and consulting actuary. Mr. Yao is a Fellow of +the Society of Actuaries (FSA), and holds an MBA degree from New York University. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +101 +CORPORATE GOVERNANCE +Directors, Supervisors, +Senior Management and Employees +LEE Yuansiong, has been an Executive Director of the Company since June 2013, and is currently the +Executive Vice President, Deputy Chief Executive Officer and Chief Insurance Business Officer of the +Company, and is also the Director of a number of controlled subsidiaries of the Company including Ping +An Property & Casualty, Ping An Life, Ping An Annuity and Ping An Health. Mr. Lee joined the Company +in 2004 and served as the Special Assistant to the Chairman of Ping An Life from February 2004 to March +2005, President of Ping An Life from March 2005 to January 2010 and Chairman of Ping An Life from January +2007 to February 2012. Prior to that, Mr. Lee was a Senior Vice President of Prudential Taiwan Branch and +the General Manager of Citi-Prudential. Mr. Lee holds a Master's degree in Finance from the University of +Cambridge. +CAI Fangfang, has been an Executive Director of the Company since July 2014. Ms. Cai is the Chief Human +Resources Officer of the Company and the Executive Vice President of Ping An School of Financial +Management. Ms. Cai joined the Company in July 2007. She was the Vice Chief Financial Officer and General +Manager of the Corporate Planning Department of the Company from February 2012 to September 2013 +and successively held the positions of Deputy General Manager and General Manager of the Remuneration +Planning and Management Department of the Human Resources Centre of the Company from October 2009 +to February 2012. Ms. Cai is currently the Director of a number of controlled subsidiaries of the Company +including Ping An Bank, Ping An Life, Ping An Property & Casualty and Ping An Asset Management, and is +also the Non-executive Director of Lufax. Prior to joining the Company, Ms. Cai served as the consulting +director of Watson Wyatt Consultancy (Shanghai) Ltd. and the audit director on financial industry of +British Standards Institution Management Systems Certification Co. Ltd.. Ms. Cai holds a Master's degree in +Accounting from the University of New South Wales. +REN Huichuan, has been an Executive Director of the Company since July 2012, and is currently the +President of the Company, the Chairman of the board of directors of Ping An Trust, the Director of a +number of controlled subsidiaries of the Company including Ping An Property & Casualty, Ping An Life and +Ping An Asset Management. Mr. Ren is also a member of Council of the Shenzhen Finance Institute. Mr. Ren +joined the Company in 1992, and served as the Senior Vice President of the Company between June 2010 +and March 2011, Chief Insurance Business Officer between June 2010 and December 2010, the Chairman and +CEO of Ping An Property & Casualty between April 2007 and May 2011, and was appointed as an Employee +Representative Supervisor of the Company from March 2009 to March 2010, and has been the Chairman +and CEO of Wan LiTong between February 2015 and December 2015. Before that, Mr. Ren had been the +assistant to the President and Financial Officer of the Company, the Assistant Director of the Development +and Reform Centre, Senior Vice President of Ping An Property & Casualty and the Assistant Manager of +the property & casualty insurance business of the Company. Mr. Ren holds an MBA degree from Peking +University. +57 +Male +Resigned Secretary of the Board +2007.01- +CAO Shifan +Senior Vice President +Male +62 +2007.04- +XIE Yonglin +Senior Vice President +49 +2016.09- +YAO Jun +Chief Legal Officer, Company Secretary +Male +52 +2008.05- +SHENG Ruisheng(1) +Secretary of the Board +Male +48 +2017.04- +JIN Shaoliang (1) +Non-executive Directors +60 +LIN Lijun, has been a Non-executive Director of the Company since May 2003 and is currently the Vice +Chairman of the Labour Union of the Company. Ms. Lin served as the Chairman and President of Linzhi New +Horse Investment Development Co. Ltd. from 2000 to 2013. Ms. Lin previously served as the Deputy General +Manager of the Human Resources Department of Ping An Property & Casualty from 1997 to 2000. Ms. Lin +holds a Bachelor's degree in Chinese Language and Literature from South China Normal University. +YANG Xiaoping, has been a Non-executive Director of the Company since June 2013, and is currently +the Senior Vice Chairman of the CP Group, an Executive Director and Vice Chairman of CP Lotus +Corporation, CEO of CT Bright Holdings Limited, the Chairman of Jilin Deda Co., Ltd., a Non-executive +Director of Tianjin Binhai Teda Logistics (Group) Corporation Limited and a Non-executive Director +of CITIC Limited. Previously, Mr. Yang acted as the Manager of Nichiyo Co., Ltd for China Division and +the Chief Representative of Nichiyo Co., Ltd Beijing Office. Mr. Yang is also a Member of the Twelfth +National Committee of Chinese People's Political Consultative Conference, the Vice President of the China +Institute for Rural Studies of Tsinghua University, the Associate Dean of Institute of Global Development +of Tsinghua University, a Director of China NGO Network for International Exchanges, the President of +Beijing Association of Enterprises with Foreign Investment and an Adviser of Foreign Investment to Beijing +Municipal Government. Mr. Yang holds a Bachelor's degree from Jiangxi Institute of Technology and has +experience of studying in Japan. +PAN Zhongwu, has been an Employee Representative Supervisor of the Company since July 2012, and is +currently the Deputy Director of the Group Office of the Company. Mr. Pan joined the Group in July 1995 +and served in the Office of Comprehensive Management Department of Ping An Property & Casualty and +the Group Office of the Company successively. Mr. Pan holds a Master's degree in Finance and Insurance +from Wuhan University. +WANG Zhiliang, has been an Employee Representative Supervisor of the Company since August 2017, is +currently the Deputy General Manager of the Group Head Office in Shanghai of the Company. Mr. Wang +joined the Group in July 2002 and successively worked in the Administration Department of Ping An +Life Insurance Company of China, Ltd., Tianjin Branch and the Group Office of the Company. Mr. Wang +graduated from the Tianjin University of Finance and Economics (previously known as Tianjin Institute of +Finance and Economics) with a Bachelor's degree in Economic Information Management. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +105 +55 +CORPORATE GOVERNANCE +Directors, Supervisors, +Senior Management and Employees +ZHANG Wangjin, has been a Shareholder Representative Supervisor of the Company since June +2013, and is currently the Managing Director of CPG Overseas Company Limited (Hong Kong). Before +joining CPG Overseas Company Limited (Hong Kong), Ms. Zhang worked in the Audit Department of +PricewaterhouseCoopers CPA and the M&A and Restructuring Department of Deloitte & Touche Financial +Advisory Services Limited. Ms. Zhang is a member of CPA Australia. Ms. Zhang holds a Bachelor's degree +in Economics from University of International Business and Economics and has obtained an EMBA degree +from Guanghua School of Management of Peking University. +Senior Management +TAN Sin Yin, has been a Senior Vice President of the Company since June 2015, has been redesignated as +an Executive Vice President of the Company since January 2016, and has been the Deputy Chief Executive +Officer of the Company since October 2017. Ms. Tan joined Ping An in January 2013. She has been the Chief +Information Officer and the Chief Operating Officer of the Company since January 2013 and December +2013, respectively. She is also the Chairman of Ping An Technology, a subsidiary of the Company. Ms. Tan +is currently a director of a number of controlled subsidiaries of the Company including Ping An Property & +Casualty, Ping An Life, Ping An Annuity, Ping An Financial Technology and Ping An Asset Management. She +is also a Non-executive Director of Lufax. Prior to joining the Company, Ms. Tan was a Vice Chairman and +Global Director (Partner) of McKinsey & Company. Ms. Tan graduated from the Massachusetts Institute of +Technology (MIT) with joint Bachelor's degrees in Electrical Engineering and Economics and joint Master's +degrees in Electrical Engineering and Computer Science. +IP So Lan, has been a Senior Vice President of the Company since January 2011, and the Chief Internal +Auditor, Person-in-charge of Auditing and Compliance Officer since March 2006, March 2008 and July 2010, +respectively. Ms. Ip joined Ping An in 2004. She was the Assistant to the President of Ping An Life from +February 2004 to March 2006, and the Assistant to the President of the Company from March 2006 to January +2011. Ms. Ip has been a Non-executive Director of Ping An Bank since June 2010, and a Director of Shenzhen +OneConnect Intelligence Technology Co., Ltd. since September 2017. She is also a Non-executive Director +of Lufax. Prior to joining the Company, Ms. Ip worked with AIA and Prudential Hong Kong and so on. She +holds a Bachelor's Degree in Computing from the Polytechnic of Central London. +CHEN Kexiang, has been a Senior Vice President of the Company since January 2007, in charge of +administration, and party-mass relationship. Mr. Chen joined the Company in December 1992. From February +2003 to January 2007, Mr. Chen served as assistant to the President of the Company. He served as General +Secretary of the Board of the Company from June 2002 to May 2006, and Director of the General Office from +June 2002 to April 2007. From 1999 to 2002, Mr. Chen served as Senior Vice President and then President +of Ping An Trust. From 1996 to 1999, Mr. Chen served as Deputy Director and then Director of the General +Office of the Company. From 1995 to 1996, Mr. Chen served as President of Ping An Building Management +Company. From 1993 to 1995, he served as Assistant Director and then Deputy Director of the General office +of the Parent Company. Mr. Chen has a Master's degree in Finance from Zhongnan University of Economics +and Law (formerly known as Zhongnan University of Economics). +CAO Shifan, has been a Senior Vice President of the Company since April 2007, and the Chairman of the +Labour Union of the Company since May 2007. Mr. Cao joined the Company in November 1991. From March +2004 to April 2007, he was the Chairman of Ping An Property & Casualty. From December 2002 to April +2007, he served as the Chief Executive Officer of Ping An Property & Casualty. From December 2002 to +June 2005, he was President of Ping An Property & Casualty. From April to December 2002, he was Senior +Vice President of Ping An Insurance Company of China. Ltd. Mr. Cao has been the Chairman of Ping An +Securities since April 2017. Mr. Cao has a Master's degree in Economics from Zhongnan University of +Economics and Law (previously Zhongnan University of Economics). +XIE Yonglin, has been a Senior Vice President of the Company since September 2016 and Chairman of +Ping An Bank since December 2016. Mr. Xie joined the Company in 1994 and started as a sales agent before +serving as Deputy General Manager of Ping An Property and Casualty's sub-branches, Deputy General +Manager and General Manager of Ping An Life's branches, and General Manager of Ping An Life's Marketing +Department. Mr. Xie was the Deputy Director of the Company's Strategic Development & Reform Center +from June 2005 to March 2006. He held positions of Operations Director, Human Resources Director, Vice +President in Ping An Bank from March 2006 to November 2013, and Special Assistant to Chairman, President +and Chief Executive Officer, and Chairman of Ping An Securities from November 2013 to November 2016 +consecutively. As a graduate from Nanjing University, he has a Ph.D. in Corporate Management and a +Master's degree in Science. +106 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +LIU Chong +See "Executive Directors" for work experience, positions and concurrent positions of Mr. Ma Mingzhe, Mr. +Sun Jianyi, Mr. Ren Huichuan, Mr. Yao Jason Bo and Mr. Lee Yuansiong. +HUANG Baokui, has been an Independent Supervisor of the Company since June 2016. Prior to his +retirement in January 2003, Mr. Huang was the Deputy Secretary of the Party Committee and the Secretary +of the Disciplinary Committee of China Merchants Shekou Industrial Zone Co., Ltd. Mr. Huang was the +Deputy General Manager of Shenzhen Huada Electronic Co., Ltd. and held the position of supervisor in +various companies including China Merchants Shekou Industrial Zone Co., Ltd., Shenzhen Shekou Anda +Industry Co., Ltd., Shenzhen Shekou Telecom Co., Ltd., China Merchants Petrochemical Co., Ltd. (Shenzhen) +and China Merchants Logistics Co., Ltd. Mr. Huang obtained his graduation certificate in Physics from Jilin +University and is a senior political practitioner. +GU Liji, has been an Independent Supervisor and the Chairman of Supervisory Committee of the Company +since June 2009, and is currently an Independent Non-executive Director of Maxphotonics Co., Ltd., an +Independent Non-executive Director of Shenzhen Changhong Technology Co., Ltd., a Non-executive +Director of Xiangtan Electric Manufacturing Group Co., Ltd (XEMC), an Independent Non-executive Director +of Bosera Asset Management Co., Limited and Professor of Graduate School at Shenzhen, Tsinghua +University. Mr. Gu was a Director of ERGO China Life Insurance Co., Ltd. from May 2013 to August 2014, +and was an Executive Director of China Merchants Technology Holdings Co., Ltd. and China Merchants +Technology Investment Co., Ltd. (Shenzhen) from November 2008 to October 2010. Before retirement in +October 2008, Mr. Gu had served as the Managing Director of China International Marine Containers Co., +Ltd., the Chairman and President of China Merchants Shekou Port Services Co., Ltd., the Vice Chairman +of the Company, a Director of China Merchants Bank and China Merchants Group Ltd., the Managing +Director of China Merchants Shekou Industrial Zone Co., Ltd., Hoi Tung Marine Machinery Suppliers Limited +(Hong Kong) and China Merchants Technology Group, respectively, and the Chairman of China Merchants +Technology Holdings Co., Ltd. Mr. Gu is also an expert on Applied Electronics of Shenzhen Expert +Association. Mr. Gu has obtained the Advanced Management Program AMP (151) certificate from Harvard +Business School. Mr. Gu also holds a Master's degree in Engineering from Management Science Department +of University of Science and Technology of China and a Bachelor's degree in Engineering from Tsinghua +University. +Supervisors +102 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +XIONG Peijin, has been a Non-executive Director of the Company since January 2016, and is currently the +Chairman of the board of directors and Secretary of the Party Committee of Shenzhen Energy Group Co., +Ltd. Mr. Xiong had served as the Director, General Manager and Deputy Secretary of the Party Committee +of Shenzhen Investment Holdings Co., Ltd. from May 2014 to June 2016, the Non-executive Director of +Guotai Junan Securities Company Limited from December 2014 to May 2016, the Director, General Manager +and Deputy Secretary of the Party Committee of Shenzhen Special Zone Construction Development +Group Co., Ltd. from July 2011 to May 2014 and the Director of Shenzhen Capital Group Co., Ltd. from +June 2010 to September 2012. Prior to that, Mr. Xiong served as the General Economist and member of +the Party Committee of Shenzhen Municipal People's Government State-owned Assets Supervision and +Administration Commission, Financial Director of Shenzhen International Trust and Investment Co., Ltd., +Chairman of the supervisory committee and Financial Director of Shenzhen Nanyou (Holdings) Co., Ltd.. +Mr. Xiong obtained a Master's degree in Administrative Management from Sun Yat-sen University and an +EMBA degree from Guanghua School of Management of Peking University. Mr. Xiong is a qualified senior +accountant and has the qualification of certified public accountant in China. +LIU Chong, has been a Non-executive Director of the Company since January 2016, and is currently the Vice +President of Shum Yip Group Limited and Shum Yip Holdings Company Limited, the Vice President and +Executive Director of Shenzhen Investment Limited. Prior to that, Mr. Liu served successively as Deputy +General Manager and Financial Controller of Shenzhen Tefa Group Co., Ltd., a Director and Financial +Controller of Shenzhen Petrochemical Group Co., Ltd., a Director and Financial Controller of Shenzhen +Health Mineral Water Co., Ltd., a Director of Shenzhen Tellus Holding Co., Ltd. from June 2009 to June 2010, +and was an Independent Non-executive Director of Shenzhen Shenxin Taifeng Group Co., Ltd. from May +2009 to February 2014. Mr. Liu holds a Bachelor's degree in Accounting from Jiangxi University of Finance +and Economics and the senior accountant qualification. +Independent Non-executive Directors +Stephen Thomas MELDRUM, has been an Independent Non-executive Director of the Company since +July 2012. Mr. Meldrum has been an independent member of the insurance audit committee (an advisory +committee) of HSBC Holdings plc from 2008 to March 2012. Mr. Meldrum was the Consultant to Chief +Actuary of the Company from January 2007 to January 2009, was the Senior Vice President and Chief +Actuary of the Company from February 2003 to January 2007, and served as the Chief Actuary of the +Company from 1999 to 2003. Mr. Meldrum was a Vice President and the Director of International Strategies +of Lincoln National, Fort Wayne USA and International Development from 1995 to 1998. Mr. Meldrum served +as the Investment Director at Lincoln National (UK) plc. from 1986 to 1995. Mr. Meldrum served as the +Appointed Actuary, Finance Director and Chairman of Mortgage Lender of ILI (UK), Cannon Assurance, +Cannon Lincoln and Lincoln National (UK), respectively, from 1969 to 1986. Mr. Meldrum has a Master's +degree in Computer Science from the University of London and a Master's degree in Mathematics from the +University of Cambridge. +YIP Dicky Peter, has been an Independent Non-executive Director of the Company since June 2013, and +is currently the Independent Non-executive Director of Sun Hung Kai Properties Limited, South China +Holdings Company Limited (formerly known as South China (China) Limited) and S.F. Holding Co., Ltd. +respectively. Mr. Yip joined The Hongkong and Shanghai Banking Corporation Limited ("HSBC") in 1965, +and served as a Chief Executive of China Business at HSBC's Area Office China from January 2003 to May +2005, General Manager of HSBC from April 2005 to June 2012, and served as an Executive Vice President +of Bank of Communications Co., Ltd. from May 2005 to June 2012. Mr. Yip also served as the Director of +the Company and the Original Ping An Bank from November 2002 to May 2005. Besides, Mr. Yip served in +many consultative boards including the Aviation Advisory Board, Arts Development Council and the Urban +Renewal Authority, and is currently an Honorary Member of Hong Kong Committee of UNICEF. Mr. Yip +holds an MBA degree from University of Hong Kong. Mr. Yip is an elected associated member of Chartered +Institute of Bankers, London, and has a Certified Financial Planner certificate issued by the Institute of +Financial Planners of Hong Kong and a Certified Financial Management Planner certificate issued by Hong +Kong Institute of Bankers. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +103 +CORPORATE GOVERNANCE +Directors, Supervisors, +Senior Management and Employees +WONG Oscar Sai Hung, has been an Independent Non-executive Director of the Company since June +2013, currently serves as an Independent Non-executive Director of JPMorgan Chinese Investment Trust +plc (listed in London), a Non-executive Director of PAN Securities Group Limited and a Director of One +Asset Management Limited (registered in Thailand). Mr. Wong was a Director and Chief Executive Officer +of ICBC (Asia) Investment Management Company Limited from September 2008 to December 2011, and was +the Non-executive Director of Chong Sing Holdings FinTech Group Limited, the Vice Chairman of China +Regenerative Medicine International Limited, the Chairman of LW Asset Management Advisors Limited, an +Independent Non-executive Director of ARN Investment SICAV (listed on the Luxembourg Stock Exchange) +and the Hong Kong Exchanges and Clearing Limited, the Director and Chief Executive of BOCI-Prudential +Asset Management Limited and Prudential Portfolio Managers Asia Limited, and the Non-executive Director +of the ARN Asian Enterprise Fund Limited (formerly listed on the Irish Stock Exchange). Mr. Wong holds +a Higher Diploma in Business Studies (Marketing) from Hong Kong Polytechnic (now known as the Hong +Kong Polytechnic University). +SUN Dongdong, has been an Independent Non-executive Director of the Company since June 2013, and +currently serves as a professor of Law School of Peking University and the director of Peking University +Health Law Research Centre. Mr. Sun was an Independent Non-executive Director of Zhejiang Dian +Diagnostics Co. Ltd.. Mr. Sun is also a Deputy Director of the Social Legal Work Committee of Chinese +Peasants and Workers Democratic Party, Standing Director of Chinese Health Law Society and China Law +Society Research Centre of the Law on the Protection of Consumer Rights and Interests, and an expert of +the Health Insurance Experts Committee under the Insurance Association of China and the Chinese Medical +Doctor Association. Mr. Sun graduated with a degree of Medical Science from Beijing Medical College (now +known as Peking University Health Science Center). +GE Ming, has been an Independent Non-executive Director of the Company since June 2015, and is currently +the Independent Non-executive Director of Chong Sing Holdings FinTech Group Limited, Focus Media +Information Technology Co., Ltd. and Asia Investment Finance Group Limited, Supervisor of the Bank of +Shanghai Co., Ltd., Executive Director of the Chinese Institute of Certified Public Accountants, a member of +the Certified Public Accountants Testing Committee of the Ministry of Finance of PRC, a Deputy Director of +the Industry Development Committee of the Beijing Institute of Certified Public Accountants and a member +of the third session of the Listed Companies Mergers and Acquisitions Expert Consultation Committee +of CSRC. Mr. Ge served as Chairman of Ernst & Young Hua Ming, Partner and Chief Accountant of Ernst +& Young Hua Ming LLP, the Independent Non-executive Director of Shunfeng International Clean Energy +Limited and Shanghai Zhenhua Heavy Industry Co., Ltd. Mr. Ge obtained his Master's Degree in Western +Accounting from the Research Institute for Fiscal Science, Ministry of Finance of PRC. Mr. Ge obtained his +certified accountant qualification in China in 1983 and has obtained the senior accountant qualification from +the Ministry of Finance. +OUYANG Hui, has been an Independent Non-executive Director of the Company since August 2017, +and is currently the Dean's Distinguished Chair Professor, the director of Research Center on Internet +Finance and the co-director of Research Center on Financial Innovation and Wealth Management at +Cheung Kong Graduate School of Business. Mr. Ouyang is also an independent non-executive director +of AEGON-INDUSTRIAL Fund Management Co., Ltd., Hytera Communications Corporation Limited and +Peak Reinsurance Limited. Previously, Mr. Ouyang served as Managing Director of UBS AG, Asia Pacific, +Managing Director of Nomura Securities, Asia Pacific, Senior Vice President and Managing Director of +Lehman Brothers, Asia Pacific. Mr. Ouyang obtained a Ph.D. in Finance from the University of California, +Berkeley and a Ph.D. in Chemical Physics from Tulane University. +104 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Soopakij CHEARAVANONT, has been a Non-executive Director of the Company since June 2013. Mr. +Chearavanont is the Chairman of the CP Group, and at the same time has been an Executive Director and +the Chairman of CP Lotus Corporation, a Non-executive Director and the Chairman of Chia Tai Enterprises +International Limited, an Executive Director and Vice Chairman of C.P. Pokphand Co. Ltd., as well as the +Chairman of CP Bright Holdings Limited. Mr. Chearavanont is also a Director of True Corporation Public +Company Limited and CP ALL Public Company Limited (both companies are listed in Thailand) and the +Chairman of True Visions Public Company Limited based in Thailand. Mr. Chearavanont holds a Bachelor's +degree in Science from the College of Business and Public Administration of New York University, USA. +Y +Male +CHEN Kexiang +58 +2016.01-2018 election +Stephen Thomas MELDRUM Independent Non-executive Director +Male +75 +2015.06-2018 election +YIP Dicky Peter +Independent Non-executive Director +Male +Male +70 +WONG Oscar Sai Hung +SUN Dongdong +Independent Non-executive Director +Independent Non-executive Director +Male +62 +2015.06-2018 election +Male +58 +2015.06-2018 election. +2015.06-2018 election +(7) +Direct +interest +BlackRock Australia Holdco Pty. Ltd. +BlackRock Investment Management (Australia) +Limited +2,238,000 +Long position +N +100.00 +BR Jersey International Holdings L.P. +BlackRock Australia Holdco Pty. Ltd. +557,500 +Long position +Y +100.00 +BlackRock Canada Holdings ULC +BlackRock Asset Management Canada Limited +shares +Number of +Nature of +interest +(Y/N) +% control +Name of controlling person +Name of controlled corporation +GE Ming +Senior Vice President +Independent Non-executive Director +66 +Male +70 +2015.06-2018 election +(Independent Supervisor) +Male +75 +Female 38 +Male +48 +2016.06-2018 election +2015.06-2018 election +2015.06-2018 election +Chairman of Supervisory Committee +Male +38 +41 +2017.08-2018 election +2015.06-2017.08 +Shareholder Representative Supervisor +Employee Representative Supervisor +Employee Representative Supervisor +Resigned Employee Representative +Supervisor +Executive Vice President, Deputy Chief +Executive Officer, Chief Operating +Officer and Chief Information Officer +Senior Vice President, Chief Internal +Auditor, Compliance Officer and +Person-in-charge of Auditing +Female 40 +2015.06- +Female 61 +2011.01- +Male +Gender Age appointment +Positions +Independent Supervisor +OUYANG Hui(1) +WOO Ka Biu Jackson (1) +Independent Non-executive Director +55 +Retired Independent Non-executive +Director +Male +55 +2015.06-2018 election +2017.08-2018 election +2015.06-2017.08 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +99 +CORPORATE GOVERNANCE +Directors, Supervisors, +Senior Management and Employees +Period of +Name +GU Liji +HUANG Baokui +ZHANG Wangjin +PAN Zhongwu +WANG Zhiliang (1) +GAO Peng (1) +TAN Sin Yin +IP So Lan +Male +Male +Non-executive Director +MA Mingzhe (Chairman) +Long position +0.00048 +0.00029 +Long position +0.00034 +0.00020 +Beneficial owner +A +6,832 +26,888 ++20,056 +Resigned Secretary of the Board +Beneficial owner +A +6,211 +26,909 ++20,698 +0.00011 +0.00027 +Long position +20.000 +20,000 +H +0.00024 +Beneficial owner +0.00025 +Long position +0.00015 +0.00025 +Long position +Share Purchase Plan +Share Purchase Plan +0.00015 +During the reporting period, there were no share options held by or restricted shares granted to the +current Directors, Supervisors and Senior Management of the Company and those who resigned during the +reporting period. +0.00040 +Share Purchase Plan +Share Purchase Plan +Share Purchase Plan +0.00011 +0.00027 +Long position +20,000 +20,000 +H +Interest of his spouse +0.00489 +0.00825 +Long position +Share Purchase Plan ++717,256 +893,966 +176,710 +A +Beneficial owner +Chairman, Chief Executive Officer ++30,892 +36,714 +5,822 +A +Beneficial owner +of the period +Long position +period +Reason for the change +Nature of +interest +Percentage of +total issued +H/A shares (%) +Percentage of +total issued +shares (%) +Ma Mingzhe +Change +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 109 +Directors, Supervisors, +By education +(%) +Management and administration personnel 20.23 +• Sales personnel 56.92 +Technical personnel 12.65 +Others 10.20 +Doctorate or master's degree 5.36 +Bachelor's degree 49.86 +College education 34.21 +Others 10.57 +STAFF TRAINING PROGRAM +Committed to providing the best training, Ping An School of Financial Management has constantly devoted +abundant resources to optimizing its training operating system to facilitate employee development. +Besides, it joined hands with the training departments of the Group's subsidiaries (including branches and +sub-branches) to develop a shared communication and learning platform and a platform to pool teaching +resources. Training has been a driving force of business development. +In 2017, Ping An School of Financial Management optimized its face-to-face course system to provide +managers at different levels with diverse and quality courses. The Group now has 1,184 face-to-face +courses. In 2017, 36,145 employees attended 1,241 face-to-face training sessions nationwide, covering 52.48% +of the Company's managers at senior or above levels. Zhi Niao, the Company's mobile training platform, +launched 65,000 new courses in 2017, and has accumulatively launched over 180,000 courses. Courses on +Zhi Niao were viewed for more than 123.991 million times. 33 courses were completed per capita, with +a monthly activity rate of 89.99%. To develop managers at middle or senior levels, Ping An School of +Financial Management introduced 15 new courses on leadership, and provided corresponding training for +986 managers. Moreover, responding to the Group's "finance + technology" transformation, Ping An School +of Financial Management and Ping An Technology jointly developed eight courses on agile management +for technology personnel, 565 of whom attended the training sessions. The Company has promoted a +pro-learning atmosphere covering all the staff. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +111 +CORPORATE GOVERNANCE +shares +Corporate Governance Report +The Board of Directors of the Company (the "Board") is pleased to report +to the shareholders on the corporate governance of the Company for the +year ended December 31, 2017 (the "Reporting Period"). +CORPORATE GOVERNANCE +During the Reporting Period, the Company has been engaged in ongoing efforts to carry out the corporate +governance activities and improve its corporate governance structure in strict compliance with the +Company Law of the PRC and the Securities Law of the PRC as well as the relevant laws and regulations +promulgated by the regulatory authorities and principles set out in the Corporate Governance Code, with +de facto conditions of the Company taken into account. The general meeting, the Board, the supervisory +committee of the Company ("Supervisory Committee”) and senior management have been exercising their +rights and performing their responsibilities conferred by the Articles of Association separately; the internal +control system of the Company is complete and effective; the Company disclosed relevant information +in a truthful, accurate and complete manner, with no report of breach of laws and regulations during the +Reporting Period. +% of +attendance +in person (%) +to attend +Meetings required +General Meetings +attended in +person/General +Date of +appointment +as Directors +Members +(%) +During the Reporting Period, the Directors did their best to participate in the general meeting in person +and had actively developed an understanding of the views of shareholders. The attendance records of each +Director at the general meeting are as follows: +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +112 +During the Reporting Period, the Company convened 1 general meeting, i.e. the 2016 Annual General +Meeting held on June 16, 2017. The notice, convocation and procedures for convening and voting at the +general meeting have complied with the requirements of the Company Law of the PRC and the Articles of +Association. The general meeting established and expanded effective channels for communication between +the Company and the shareholders, and through listening to their opinions and advice, their information +rights, participation rights and voting rights on the significant events of the Company can be ensured. +The announcement regarding the resolutions of the above general meeting was published on Shanghai +Securities News, China Securities Journal, Securities Times, Securities Daily and the website of SSE +(www.sse.com.cn) on June 17, 2017. The poll results announcement has also been published on the website +of HKEX (www.hkexnews.hk) on the same date of the general meeting. +Shareholders and the General Meetings +During the Reporting Period, the corporate governance of the Company is described as follows: +Attendance of Directors at the General Meetings +By profession +As at December 31, 2017, the Company had a total of 342,550 employees, of which 69,297 were for +management and administration, representing 20.23%; 194,991 were for sales, representing 56.92%; 43,327 were +technicians, representing 12.65%; 34,935 were others, representing 10.20%. Among all the staff, 18,345 held +a doctorate or master's degree, representing 5.36%; 170,782 held a bachelor's degree, representing 49.86%; +117,171 attained college education, representing 34.21% and 36,252 were with other education backgrounds, +representing 10.57%. +Ping An Insurance (Group) Company of China, Ltd. +total issued +Percentage of +Nature of +interest +Reason for +the change +Change +Number of +shares held at +the end of +the period +shares in +associated +corporation (%) +the beginning +of the period +Associated +Corporation +Position +Name +Number of +shares held at +Change in the number of shares held in associated corporations of the Company +Senior Management and Employees +Capacity +Sun Jianyi +Xiong Peijin +Ping An Bank +Annual Report 2017 +110 +The Company sets forth a clear three-year rotation plan and annual accountability objectives for the senior +management in accordance with the business plan, conducts stick accountability appraisals twice a year +in light of the objectives achieved and evaluates the senior management on the basis of comprehensive +feedback. Accountability results are closely linked to the long-term and short-term rewards and +appointment and removal of senior managers. The comprehensive evaluation results serve as an important +reference in the development of senior managers. +With regard to Directors, the Executive Directors' remunerations are determined according to their posts +within the Company as per the Company's remuneration policy; for the Non-executive Directors from China +and abroad, emoluments are determined as per the standards approved by the Company's General Meeting +of Shareholders. Remunerations for all the Directors shall be considered and proposed by the Remuneration +Committee under the Board of Directors, and shall be deliberated and approved by the Company's General +Meeting of Shareholders. +The purpose and principle of the Company's remuneration policy are relatively long-term and stable while +the specific strategies and structure of remuneration are to be adjusted and optimized according to the +changes in the market, the development stage of the Group's business and so on, so as to help achieve the +operating objectives of the Company. +In accordance with the CSRC's Guidelines on Employee Stock Ownership Plans for Public Companies and +as approved at the First Extraordinary General Meeting of 2015, the Company incepted and implemented +the Key Employee Share Purchase Plan. This plan will strengthen the long-term value orientation and align +interests of key employees closely with those of the shareholders and the Company so as to ensure the +focus on sustainable growth of the Company's performance in the long term, drive improvement in the +shareholders' value and facilitate sustainable development. +Non-executive +Director +The purpose of the Company's remuneration policy is to attract, retain and motivate talented people so +as to help achieve the operating objectives of the Company. The principle of the remuneration policy is +to characterize a clear orientation, reflect differences, motivate performances, respond to the market and +optimize cost. The remuneration package for the Company's employees is based on the following aspects: +the salary shall be determined according to its post value so as to keep in line with the market conditions; +the bonus shall be determined in light of performance so that contributions could be reflected. In addition +to remuneration and bonuses, employees also enjoy certain welfare treatment. Meanwhile, the structure +of remuneration packages of each subsidiary or business unit may not be the same since they vary in its +operating features, development stage and remuneration level in the market. +Save as disclosed above, as at December 31, 2017, none of the Directors, Supervisors and chief executives +held or was deemed to hold any interests or short positions in the shares, underlying shares or debentures +of the Company or any of its associated corporations (as defined in the SFO), which are recorded in the +register required to be kept under Section 352 of the SFO, or otherwise required to be notified by the +Directors, Supervisors and chief executives to the Company and the HKEx pursuant to the Model Code, nor +I have they been granted the right to acquire any interests in shares or debentures of the Company or any +of its associated corporations. +0.00111 +Long position +190,886 +190,886 +Interest of +his spouse +THE ASSESSMENT & EVALUATION AND REMUNERATION SYSTEMS OF THE COMPANY +Senior Vice Chairman and Executive Vice +President +Beneficial owner +A +0.00014 +Long position +Share Purchase Plan ++9,746 +15,536 +5,790 +A +0.00005 +0.00008 +Long position +Share Purchase Plan ++5,797 +8,378 +2,581 +A +0.00056 +0.00094 +Beneficial owner +Resigned Employee Representative +Supervisor +Beneficial owner +< < < < < +A +1,140 +0.00008 ++1,140 +Long position +0.00001 +0.00001 +102,000 +102,000 +Long position +Share Purchase Plan +A +6,165 +20,040 +Senior Vice President +Beneficial owner +A +6,211 +43,196 ++36,985 +Chen Kexiang +Cao Shifan +Yao Jun +Sheng Ruisheng Secretary of the Board +Jin Shaoliang +Beneficial owner +A +6,211 +52,132 ++45.921 +Chief Legal Officer, Company Secretary +Senior Vice President +Wang Zhiliang Employee Representative Supervisor +Gao Peng +of Auditing +0.00020 ++13,875 +Share Purchase Plan +Long position +0.00018 +0.00011 +IP So Lan +Compliance Officer and Person-in-charge +Senior Vice President, Chief Internal Auditor, Beneficial owner +5,822 +36,714 ++30,892 +Share Purchase Plan +Long position +0.00034 +A +Executive Directors +Beneficial owner +Pan Zhongwu +24,000 +H +Beneficial owner +0.00033 +0.00056 +Long position +0.00203 +0.00343 +Long position +Share Purchase Plan +Share Purchase Plan ++48,223 +60,144 +11,921 +A +Beneficial owner +Executive Director, Executive Vice President, +Chief Financial Officer and Chief Actuary +Yao Jason Bo +3,844,368 +4,007,565 ++163,197 +Share Purchase Plan +Long position +0.03700 +24,000 +0.02192 +Executive Director and President +Beneficial owner +A +247,808 +371,372 ++123,564 +Ren Huichuan +Long position +0.00032 +0.00013 +A +8,157 +24,687 +16,530 +Share Purchase Plan +Long position +0.00023 +Beneficial owner +0.00014 +Lin Lijun +Non-executive Director +Beneficial owner +Xiong Peijin +Non-executive Director +Interest of his spouse +Resources Officer +Employee Representative Supervisor +Executive Director and Chief Human +0.00022 +Lee Yuansiong Executive Director, Executive Vice President, +Deputy Chief Executive Officer and Chief +Insurance Business Officer +Interest of his spouse +Beneficial owner +H +44,000 +44,000 +Long position +Cai Fangfang +0.00059 +A +40,601 ++40,601 +Share Purchase Plan +Long position +0.00037 +0.00024 +MA Mingzhe (Chairman) +NUMBER OF EMPLOYEES, PROFESSION AND EDUCATION BACKGROUND +1/1 +Board +Meetings +attended in +person/Board +Meetings required +Board +Meetings +attended by +proxy/Board +to attend +% of +attendance +in person (%) +Meetings required +% of +attendance +to attend +by proxy (%) +Members +Executive Directors +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +116 +OUYANG Hui(1) +2/2 +100 +0/2 +WOO Ka Biu Jackson (Retired)(1) +3/3 +During the Reporting Period, the Board held 5 meetings. All such meetings were convened in accordance +with the Articles of Association, and were attended in person or by proxy or through electronic means +of communication by all Directors entitled to be present. All the Directors have done their best to make +right decisions on the basis of in-depth knowledge of circumstances, and are committed to protecting the +interests of the Company and its shareholders as a whole. The attendance records of each Director at the +Board meetings are as follows: +100 +ooooooo +0 +0 +0 +0 +(1) Details regarding retirement, resignation and appointment of the Directors during the Reporting Period are set out in the section +headed "Directors, Supervisors, Senior Management and Employees" of this Annual Report. +0/3 +March 21 1988 +Corporate Governance Report +CORPORATE GOVERNANCE +Soopakij CHEARAVANONT +CP Group +Vice President +Chairman +April 2010 +Present +YANG Xiaoping +Shum Yip Group Limited +CP Group +January 2017 - Present +January 2017 - Present +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +107 +CORPORATE GOVERNANCE +Directors, Supervisors, +Senior Vice Chairman +0/5 +LIU Chong +Name of corporate shareholder +115 +Ping An Insurance (Group) Company of China, Ltd. +SUN Jianyi +YAO Jun, has been the Chief Legal Officer and Company Secretary since September 2003 and May 2008 +respectively. He has also been the General Manager of Legal & Compliance Department (formerly known +as Legal Department) of the Company since April 2007. He was Secretary of the Board of the Company +from October 2008 to February 2012, and Joint Secretary of the Company from June 2004 to May 2008. Mr. +Yao currently serves as Director of a number of controlled subsidiaries of the Company including Ping An +Property & Casualty, Ping An Life, Ping An Annuity, and Ping An Health. Mr. Yao joined the Company in +September 2003; before that, he was a partner of Commerce & Finance Law Offices. Mr. Yao is a Fellow +of the Institute of Chartered Secretaries and Administrators (FCIS) and a Fellow of the Hong Kong +Institute of Chartered Secretaries (FCS). He holds a Master's degree in Civil and Commercial Law from +Peking University and a Doctorate degree in Legal Sociology from Huazhong University of Science and +Technology. +SHENG Ruisheng, has been the Secretary of the Board of the Company since April 2017. Mr. Sheng joined +the Company in July 1997. He has been the Brand Director since February 2014, General Manager of the +Branding Department since August 2008, and spokesperson of the Company since January 2006. From +August 2002 to August 2008, he acted as assistant to General Manager and deputy General Manager of the +Branding Department. Mr. Sheng holds a Bachelor's degree from Nanjing University and an MBA degree +from the Chinese University of Hong Kong. +Chief Actuary +Position +For the work experience, positions and concurrent positions of Mr. Yao Jason Bo, the Chief Actuary of the +Company, please refer to “Executive Directors" in this chapter. +For the work experience, positions and concurrent positions of Mr. Yao Jun, the Company Secretary, please +refer to "Senior Management" in this chapter. +Chief Investment Officer +CHAN Tak Yin, has been the Chief Investment Officer of the Company since August 2012. Mr. Chan joined +Ping An in 2005, and served as Deputy Chief Investment Officer of the Company, Chairman and Chief +Executive Officer of Ping An Asset Management and Chairman of Ping An of China Asset Management +(Hong Kong) respectively. From December 2008 to May 2017, Mr. Chan acted as Non-executive Director +of Yunnan Baiyao Group Co., Ltd. Previously, he worked as Fund Manager, Investment Director, Chief +Investment Director, and Managing Director at BNP Paribas Asset Management SAS, Barclays Investment +Management Limited, SHK Fund Management Limited, and Standard Chartered Investment Management +respectively. Mr. Chan graduated from the University of Hong Kong with a Bachelor's degree in Arts. +POSITIONS HELD IN CORPORATE SHAREHOLDERS BY DIRECTORS, SUPERVISORS AND SENIOR +MANAGEMENT +Name +Period of engagement +Company Secretary +Senior Management and Employees +100 +GE Ming +3/5 +Soopakij CHEARAVANONT +100 +5/5 +LIN Lijun +Non-executive Directors +0 +0 +оооооо +0/5 +100 +5/5 +0/5 +100 +5/5 +0/5 +100 +REN Huichuan +YAO Jason Bo +Lee Yuansiong +Cai Fangfang +5/5 +100 +YANG Xiaoping +0/5 +100 +0/5 +5/5 +100 +0/5 +5/5 +5/5 +5/5 +100 +XIONG Peijin +100 +0/5 +YIP Dicky Peter +5/5 +100 +0/5 +5/5 +WONG Oscar Sai Hung +100 +0/5 +SUN Dongdong +5/5 +100 +0/5 +5/5 +5/5 +Stephen Thomas MELDRUM +0 +4/5 +LIU Chong +5/5 +100 +88888 +0/5 +Independent Non-executive Directors +0 +40 +0/5 +0 +1/5 +20 +0/5 +2/5 +APPOINTMENT OR REMOVAL OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +Attendance of Directors at the Board Meetings +2. +100 +8.8.8 +Independent Non-executive Directors +Stephen Thomas MELDRUM +July 17 2012 +1/1 +100 +YIP Dicky Peter +June 17 2013 +1/1 +100 +WONG Oscar Sai Hung +June 17 2013 +1/1 +100 +SUN Dongdong +June 17 2013 +(1) +100 +1/1 +July 22 2011 +WOO Ka Biu Jackson (Retired) (1) +0/0 +1/1 +August 6 2017 +100 +1/1 +June 30 2015 +GE Ming +100 +1/1 +OUYANG Hui(1) +(2) +0/1 +0/1 +100 +SUN Jianyi +March 29 1995 +1/1 +100 +REN Huichuan +July 17 2012 +100 +YAO Jason Bo +June 9 2009 +1/1 +100 +LEE Yuansiong +June 17 2013 +1/1 +100 +CAI Fangfang +100 +1/1 +55555 +June 17 2013 +January 8 2016 +January 8 2016 +LIU Chong +XIONG Peijin +1. +YANG Xiaoping +Soopakij CHEARAVANONT +LIN Lijun +Non-executive Directors +100 +1/1 +July 2 2014 +May 16 2003 +June 17 2013 +Details regarding retirement, resignation and appointment of the Directors during the Reporting Period are set out in the section +headed "Directors, Supervisors, Senior Management and Employees" of this Annual Report. +100 +Annual Report 2017 +Mr. Ge Ming, the Independent Non-executive Director of the Company, has served as an Independent +Non-executive Director of Asia Investment Finance Group Ltd. since May 2017, and as a Supervisor of +Bank of Shanghai Co., Ltd. since June 2017. +Mr. Sun Dongdong, the Independent Non-executive Director of the Company, has not served as an +Independent Non-executive Director of Zhejiang Dian Diagnostics Co, Ltd since July 2017. +Mr. Wong Oscar Sai Hung, the Independent Non-executive Director of the Company, has not served +as the Vice Chairman of China Regenerative Medicine International Limited since December 2017, has +not served as a Non-executive Director of Chong Sing Holdings FinTech Group Limited since February +2018, and has served as a Non-executive Director of PAN Securities Group Limited since February 2018. +PUNISHMENTS IMPOSED ON THE DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT BY +SECURITIES REGULATORY AUTHORITIES IN THE LAST THREE YEARS +The current Directors, Supervisors and senior management of the Company and those who resigned during +the reporting period were not subject to any punishment by securities regulatory authorities over the past +three years. +108 +Mr. Yip Dicky Peter, the Independent Non-executive Director of the Company, has served as an +Independent Non-executive Director of S.F. Holding Co., Ltd. since February 2017, and has not served +as an Independent Non-executive Director of DSG International (Thailand) PLC since August 2017. +Annual Report 2017 +SHAREHOLDINGS OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +As at December 31, 2017, the interests of the current Directors, Supervisors and Senior Management of the +Company and those who resigned during the reporting period in the shares of the Company which shall be +disclosed pursuant to the "Standard No. 2 Concerning the Contents and Formats of Information Disclosed +by Listed Companies - The Contents and Formats of Annual Report (Revised in 2017)" issued by CSRC, +and the interests and short positions of the Directors, Supervisors and chief executive of the Company +in the shares, underlying shares and debentures of the Company and its associated corporations (within +the meaning of Part XV of the SFO) which shall have been notified to the Company and HKEX pursuant +to Divisions 7 and 8 of Part XV of the SFO, including interests and short positions which the Directors, +Supervisors or chief executive of the Company are taken as or deemed to have under such provisions of +the SFO, or which are recorded in the register required to be kept by the Company pursuant to Section 352 +of the SFO or as otherwise required to be notified by the Directors, Supervisors and chief executive to the +Company and HKEx pursuant to the Model Code, were as follows: +Change in the number of shares held in the Company +CORPORATE GOVERNANCE +H/A +Number of +shares held at +the beginning +Ping An Insurance (Group) Company of China, Ltd. +Number of +shares held at +Mr. Soopakij Chearavanont, the Non-executive Director of the Company, has been redesignated as the +Chairman of the CP Group (previously the Executive Vice Chairman) since January 2017. +Mr. Sun Jianyi, the Executive Director of the Company, has not served as the Non-executive Director +of China Vanke Co., Ltd. since June 2017. +Some Directors did not attend the general meeting due to business schedules. +3. +As the 6-year term of office of Mr. Woo Ka Biu Jackson as the Independent Non-executive Director of the +Company expired, he tendered his resignation as Independent Non-executive Director of the Company. +The resolution regarding the appointment of Mr. Ouyang Hui as the Independent Non-executive Director +of the Company to replace Mr. Woo Ka Biu Jackson was passed at the 2016 Annual General Meeting held +by the Company on June 16, 2017. The qualification of Mr. Ouyang Hui as the Director of the Company was +approved by CIRC on August 6, 2017, on which day the appointment of Mr. Ouyang Hui as the Independent +Non-executive Director of the Company to replace Mr. Woo Ka Biu Jackson became effective. +Mr. Gao Peng tendered his resignation as the Employee Representative Supervisor of the Company +due to personal work arrangement. The resolution regarding the appointment of Mr. Wang Zhiliang +as an Employee Representative Supervisor of the Company to replace Mr. Gao Peng was passed +at the employees' representatives meeting held by the Company on June 20, 2017. The qualification +of Mr. Wang Zhiliang as a Supervisor of the Company was approved by CIRC on August 6, 2017, on +which day the appointment of Mr. Wang Zhiliang as the Employee Representative Supervisor of the +Company to replace Mr. Gao Peng became effective. +Mr. Jin Shaoliang tendered his resignation as the Secretary of the Board of Directors of the Company +due to personal reasons. The resolution regarding the appointment of Mr. Sheng Ruisheng as the +Secretary of the Board of Directors to replace Mr. Jin Shaoliang was passed at the 11th meeting of the +10th Board of Directors held by the Company on March 22, 2017. Mr. Sheng Ruisheng's qualification was +approved by the CIRC on April 22, 2017, and the appointment of Mr. Sheng Ruisheng as the Secretary +of the Board of Directors of the Company to replace Mr. Jin Shaoliang become effective on April 26, +2017. +CHANGES IN INFORMATION OF DIRECTORS AND SUPERVISORS +Mr. Ren Huichuan, the Executive Director of the Company, has served as a member of Council of the +Shenzhen Finance Institute since January 2017. +1. +3. +4. +5. +6. +7. +8. +2. +the end of the +Mr. Yang Xiaoping, the Non-executive Director of the Company, has been redesignated as the Senior +Vice Chairman of the CP Group (previously the Vice Chairman) since January 2017. +Name +114 +During the Reporting Period, and under the arrangement of the Company, all Directors of the Company +actively participated in continuous professional development by attending external training or seminars, +attending in-house training or reading materials on various topics, to develop and refresh their knowledge +and skills, which ensure that their contribution to the Board remains informed and relevant. The Directors +have provided a record of training to the Company. +The Company also continually provide information such as updates on statutory and regulatory regime and +the business and market changes to all Directors to facilitate the performance of their responsibilities and +obligations under the listing rules and relevant statutory requirements. +All Directors of the Company have received a comprehensive Service Manual for the Performance of Duties +upon their first appointment, so as to ensure their understanding of the business and operations of the +Group and their responsibilities and obligations under the listing rules and relevant regulatory requirements. +The Service Manual for the Performance of Duties will be updated regularly. +Continuous Professional Development of the Directors +Directors, Board and Specialized Committees under the Board +Directors +Annual Report 2017 +For putting forward any enquiries as set out in Article 58(5) of the Articles of Association, shareholders +may send their enquiries or requests in exercise of such rights as mentioned above to the Company's IR +Team or via email to IR@pingan.com.cn. Shareholders who put forward such enquiries shall provide the +Company with the written identification documents pursuant to Article 59 of the Articles of Association. +The Company shall provide the relevant information after having verified the identity of the shareholder. +Extraordinary general meetings may be convened on written requisition of shareholder(s) individually or +jointly holding 10% or more of the Company's issued and outstanding shares carrying voting rights pursuant +to Article 72(3) of the Articles of Association. Such requisition shall state clearly the matters required to be +considered and approved at the general meetings and must be signed by the requisitionists and submitted +to the Board in writing. Shareholders should follow the requirements and procedures as set out in the +Articles of Association for convening an extraordinary general meeting. +As one of the measures to safeguard shareholders' interests and rights, separate resolutions are +proposed at general meetings on each substantial issue, including the election of individual directors, for +shareholders' consideration and voting. All resolutions put forward at general meetings will be voted by +poll and the poll results will be posted on the websites of HKEX, SSE and the Company after the relevant +general meetings. +Shareholders' Rights +Corporate Governance Report +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 113 +In addition, shareholder(s) individually or collectively holding 3% or more of the Company's issued and +outstanding shares carrying voting rights may submit a written interim proposal to the convener 10 days +before the date of the general meeting pursuant to Article 75 of the Articles of Association. +Ping An Insurance (Group) Company of China, Ltd. +As at December 31, 2017, the Board consisted of 17 members, among whom there were 6 Executive +Directors, 5 Non-executive Directors and 6 Independent Non-executive Directors, and the profile of +each Director has been included in the section headed "Directors, Supervisors, Senior Management +and Employees" of this Annual Report. The number of Directors and composition of the Board are in +compliance with the regulatory requirements and provisions of the Articles of Association. As provided in +the Articles of Association, Directors should be elected at the general meeting with a term of 3 years, and +are eligible for re-election upon expiry of the term; however, the Independent Non-executive Directors +should not hold office for more than 6 consecutive years. +As at December 31, 2017, all Directors of the Company attended professional training with topics covering +corporate governance, regulations and the Company's businesses; in addition, some of the Directors and +all Supervisors attended "the Remote Training on the Compliance Practices of Insurance Companies" +and "the Remote Training on China Risk Oriented Solvency System (C-ROSS)", which were organized +by the Insurance Association of China, and Mr. Ge Ming attended the 4th Training Session for Directors +and Supervisors of Listed Companies in Shanghai for 2017 hosted by Shanghai Branch of the CSRC and +organized by the Listed Companies Association of Shanghai. +Position +Capacity +Annual Report 2017 +the day-to-day management of the Company's business. +On the other hand, responsibilities, functions and types of decisions delegated to the management include: +implementation of the Company's overall direction, objectives and strategies, business plans and +investment proposals as determined by the Board from time to time; and +appointing or dismissing the senior management of the Company, and determining their remuneration +and award and reprimand matters; and +formulating proposals for the increase or decrease in the Company's registered capital, the issuance of +corporate bonds or other securities and listing plans; +performing the corporate governance function, monitoring, evaluating and ensuring the effectiveness +of the Company's internal control systems and compliance with relevant laws and regulations. +formulating the Company's profit distribution and loss recovery proposals; +formulating the Company's annual budgets, financial statements and monitoring the Company's +performance; +formulating the Group's overall direction, objectives and strategies, business plans and investment +proposals as well as monitoring and supervising the management's performance; +The Board is responsible for the management of the Company and accountable to the shareholders +for their entrusted assets and resources. They represent and owe a duty to act in the interests of the +shareholders as a whole. The Board recognises its responsibility to prepare the Company's financial +statements. The principal responsibilities of the Board and the types of decisions that can be made by the +Board include: +The Board +formulating plans for mergers or disposals and deciding on major investments, pledging of assets and +other forms of security (in accordance with the mandate at the general meetings); +As at December 31, 2017, the Supervisory Committee consisted of 5 members, among which there were +2 Independent Supervisors, 1 Shareholder Representative Supervisor and 2 Employee Representative +Supervisors. The profile of each Supervisor has been included in the section headed "Directors, Supervisors, +Senior Management and Employees" of this Annual Report. The number of Supervisors and the composition +of the Supervisory Committee are in compliance with the regulatory requirements and the provisions of the +Articles of Association. +The details of the duty performance of the Supervisory Committee are set out in section headed "Report of +the Supervisory Committee”. +The primary functions and powers of the Supervisory Committee include: +verifying financial reports and other financial information which have been prepared by the Board and +which are proposed to be presented at the general meetings; +examining the Company's financial conditions; and +monitoring compliance of Directors, Chief Executive Officer and other members of senior management +of the Company with applicable laws, administrative regulations and the Articles of Association. +The Executive Committee +Annual Report 2017 +Information Disclosure and Investor Relations +During the Reporting Period, the Company disclosed the relevant information in a truthful, accurate, +complete, timely and impartial manner in accordance with the laws and regulations and the Articles of +Association, making sure that every shareholder had equal chances to obtain the information, and there +was no breach of information disclosure regulations. +During the Reporting Period, there were no material accounting mistakes, provision of material missing +information or revision of profitability forecast made by the Company. +The Company adheres to the principles of compliance, objectiveness, consistency, timeliness, interactivity +and fairness in providing services proactively, passionately and efficiently to institutional and individual +investors domestically and abroad, aiming at improving the understanding between the Company and its +investors, enhancing corporate governance and realizing the fair corporate value of the Company. +122 +Ping An Insurance (Group) Company of China, Ltd. +Supervisors and the Supervisory Committee +The Company has established an Executive Committee, which is the highest execution authority under the +Board. The primary duty of the Executive Committee is to review the Company's internal business reports, +the Company's policies in relation to investment and profit distribution and the Company's management +policies, development plans and resources allocation plans. The Executive Committee is also responsible +for making management decisions in relation to matters such as material development strategies, +risk control compliance, capital allocation, synergy and brand management. In addition, the Executive +Committee is also responsible for reviewing the business plans of the subsidiaries of the Company and +evaluating the financial performance of the subsidiaries. The Company has also established 9 management +committees under the Executive Committee, including the Investment Management Committee, the Budget +Management Committee, the Investor Relations Management Committee, the Risk Management Committee, +the Connected-party Transaction Management Committee, the Global Systemically Important Insurer +Management Committee and the Informatization Committee, etc. +Corporate Governance Report +0 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +0 +100 +0 +OOI O +55 +0/1 +0 +0/1 +0 +(1) As approved at the 14th meeting of the 10th Board of Directors, Mr. Ouyang Hui was appointed as the member of the Nomination +Committee in August 2017. +(2) +Mr. Woo Ka Biu Jackson no longer served as the member of the Nomination Committee from August 2017. +CORPORATE GOVERNANCE +Annual Report 2017 +121 +The Company maintains a website at www.pingan.cn, which serves as a communication platform with +the shareholders and investors and where the Group's business developments and operations, financial +information, corporate governance practices and other information are available for public access. +Shareholders and investors may also write directly to the Company's IR Team or email to IR@pingan.com. +cn for any inquiries. Inquiries are dealt with in an appropriate manner by the Company. +126 +In 2017, the Company organized 2 onsite results announcements, 2 telephone results announcements, 2 +Investor Days, 54 roadshows domestically and abroad and 2 online roadshows, attended approximately 204 +conferences of investment banks and securities brokers domestically and abroad, received approximately +131 visits of investors/analysts domestically and abroad. Moreover, the Company was committed to +collecting capital market analysis reports and shareholders' information, and paid special attention to +the investors' concerns and advice, aiming at further enhancing the operation and management of the +Company as well as its corporate governance. The Company also took great efforts in improving its internal +workflow and policy formulation so as to provide investors with better services in a more efficient way. +The shareholding structure of the Company is scattered and there are no controlling shareholders or de +facto controllers. As an integrated financial services group, the Company maintains full independence in +terms of business, staff, assets, organization and finance under the supervision of the CIRC. The Company +is an independent legal person responsible for its own profits and losses, runs independent and complete +business and is capable of independent business operation. During the Reporting Period, no controlling +shareholders or other connected parties had misappropriated the Company's funds, as specified by +PricewaterhouseCoopers Zhong Tian LLP's special-purpose explanation in this respect and the Company +has not given any undisclosed information to any controlling shareholder or de facto controller. +ESTABLISHMENT AND PERFECTION OF THE INTERNAL CONTROL SYSTEM +The Company has been committed to establishing internal controls in line with international standards +and regulatory requirements, and improving internal controls in response to risks and environments. With +its local advantages, the Company implements corporate governance in line with international standards, +upholds the compliance philosophy of "Laws + 1", and constantly enhances its risks control to ensure that +the Group and its subsidiaries abide by laws and regulations in their business activities, to keep single and +accumulated residual risks at levels acceptable to the Company, and to promote sustainable growth of +Insurance, Banking, Investment and Fintech & Healthtech business, as well as that of the Group. In 2017, the +Company adopted the philosophy of "taking rules as the foundation, risks as the guidance, processes as the +links, and internal control platforms as the anchor" to strengthen internal controls on an ongoing basis. In +addition, the Company vigorously explores cutting-edge technologies, such as fintech, healthtech, big data, +artificial intelligence (AI), to improve internal controls. +Regarding the management framework for internal controls, the Company has a robust and well-staffed +internal control management system in place with well-defined roles and responsibilities in line with +applicable laws and regulations as well as business and risk control requirements. The Board is responsible +for establishment, improvement, and implementation of internal controls. The Audit and Risk Management +Committee under the Board monitors and assesses the implementation of internal controls, coordinates +audits of internal controls, and oversees other relevant work. The Supervisory Committee supervises the +establishment and implementation of internal controls. The Risk Management Executive Committee under +the Group Executive Committee (the management) sets risk management targets, basic policies and rules, +monitors risk exposures and available funds, and supervises risk management systems of subsidiaries and +business units. The Company has established robust internal control policies and procedures, and specified +the internal control targets, framework, and procedures to provide guidelines for business activities and +operations. +Ping An Insurance (Group) Company of China, Ltd. +125 +CORPORATE GOVERNANCE +Corporate Governance Report +Regarding internal control operations and internal control evaluation, in 2017 the Company continued +to improve its governance structure, firewall management, CPT management, anti-money laundering +management, operational risk management, etc. Moreover, the Company continued to act in accordance +with the Basic Norms for Internal Controls of Enterprises and related guidelines. Under the model of +"Businesses and departments conduct self-assessment, Compliance departments promote and support such +efforts, and Internal Audit and Supervision departments conduct audits and assessments independently”, +the Company adopts an advanced methodology to assess the effectiveness of internal controls in +businesses and processes. Moreover, the Company improved its internal control procedures for insurance +funds, according to the Guidance for the Internal Control of Insurance Funds and its supplementary +implementation guidelines. In addition, the Company trained its employees to evaluate internal controls, +held internal control evaluations, strengthened early warning and education of internal control cases, +implemented the compliance and internal control appraisal, and promoted the internal control culture +in which "everyone is involved in internal controls, everyone is responsible for compliance, and internal +controls have been integrated in the business and processes". +Regarding anti-money laundering (AML) management, in 2017 the Company continued to implement the +Administrative Measures for Reporting of Large-amount Transactions and Suspicious Transactions by +Financial Institutions (No. 3 directive of the PBOC in 2016) and supporting policies, and cooperated with the +PBOC in preparing for round 4 AML mutual evaluation of the Financial Action Task Force (FATF). Besides, +the Company improved the organizational structure for AML management and reinforced the Group's +role in overall planning, coordination and supervision. Instructions were given to units newly obliged to +perform AML duties to develop an AML management framework. The Company also pushed ahead with +the revision of AML management rules and improvement of the customer money laundering risk evaluation +system, and carried out a variety of AML awareness training sessions and culture development activities. +In the meantime, biometrics like facial recognition to enhance customer identity verification and blacklist +screening and monitoring were introduced with technologies including natural language processing, +knowledge map, neural network and unsupervised learning being leveraged to develop suspicious +transaction models. The Company also made efforts to forge a risk-based smart AML monitoring platform +that is more scientific, efficient and professional. +Regarding the management framework for internal audit and supervision, in 2017 the Company implemented +an independent, vertical and centralized approach to internal audits, and facilitated development of the +Group-level risk monitoring system and application of AI. Ping An Shield, a smart system for centralized +risk monitoring and multi-layered prevention and control, was developed to achieve ex-ante risk warning, +in-the-process monitoring and early warning, and ex-post smart disposal. Keeping abreast of changes in +the external environment and internal strategies, the Company sped up audit transformation and integrated +audit advisory services with high-risk event disposal, driven by risk monitoring and remote models. Novel +tools were applied to identify and handle risks while fortifying the internal control basis. Meanwhile, the +Company tightened control over major risks and optimized the mechanism of 24/7 emergency response, so +as to effectively prevent and mitigate risks in a timely manner and help achieve healthy development for +businesses. +26 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +1/1 +INDEPENDENCE OF THE COMPANY FROM THE CONTROLLING SHAREHOLDERS ON BUSINESS, STAFF, +ASSETS, ORGANIZATION AND FINANCE +During the Reporting Period, the Company paid special attention to communication with the market in +respect of its integrated financial strategy, customer management, internet finance strategy and business +development, and main business. The Company provided illustrations of its annual, interim and quarterly +results by means of public presentations, video and telephone conferences, onsite roadshows and online +roadshows, etc. The Company resorted to telephone conferences, roadshow, Investor Day and so on, to +actively promote itself to the market, and to improve the understanding of the market about the Company +and its communication with the Company. While maintaining a good communication with the institutional +investors, the Company also established different channels for communication with small and medium +investors, including but not limited to online roadshows, the E-interaction platform of SSE, corporate +website, e-mail and telephone calls, so as to provide better services to them and protect the interests of +the investors. +Annual Report 2017 +Annual Report 2017 +Amendments Made to the Articles of Association +During the Reporting Period, a proposal was made to amend the Articles of Association at the 15th meeting +of the 10th Board of Directors. The details of the proposed amendments are listed in the announcement +dated October 27, 2017 which was published on the website of the HKEX (www.hkexnews.hk), and the +announcement dated October 28, 2017 which was published on the website of SSE (www.sse.com.cn). +As at December 31, 2017, the proposed amendments to the Articles of Association were still subject to the +approval at the general meeting of the Company, and will only become effective upon approval by the +relevant regulatory authorities. +Ping An Insurance (Group) Company of China, Ltd. +123 +CORPORATE GOVERNANCE +Corporate Governance Report +PERFORMANCE OF DUTIES BY INDEPENDENT NON-EXECUTIVE DIRECTORS +The 10th Board of Directors consists of 6 Independent Non-executive Directors, which is in compliance +with the requirements under the regulatory rules of the Company's listing jurisdictions that the number of +Independent Non-executive Directors should be one third or more of the total number of members of the +Board. All Independent Non-executive Directors of the Company possess extensive experience in various +fields, such as finance and accounting, law, or actuarial science, which is crucial to the healthy growth +of the Company. All Independent Non-executive Directors meet the specific independence requirements +as set out in the regulatory rules of the Company's listing jurisdictions, and have presented their annual +confirmation on independence to the Company. Therefore, the Company continued to believe that they +are independent. The Independent Non-executive Directors owe fiduciary duties to the Company and its +shareholders, and are especially responsible for protecting the interests of minority shareholders. They +are playing a significant check-and-balance role in the decision-making of the Board and a key part in the +corporate governance of the Company. +The Independent Non-executive Directors of the Company conscientiously performed their duties +and responsibilities conferred by the Articles of Association, promptly learnt the important operation +information of the Company, fully paid close attention to the development of the Company and actively +attended the meetings of the Board during the Reporting Period. After a due review of the external +guarantees of the Company in 2016, the Independent Non-executive Directors of the Company believed that +the Company had exerted stringent control over risks associated with external guarantees and that the +external guarantees were in compliance with relevant laws and regulations and the Articles of Association. +The Independent Non-executive Directors of the Company have conscientiously reviewed and provided +independent opinions to agree with the matters such as profit distribution, significant adjustment of the +accounting estimates, recommendation of director candidates, appointment of senior management and the +remuneration for senior management which were put forward by the Board during the Reporting Period. +Attendance of Independent Non-executive Directors at the Board Meetings and the General Meetings +The details of the attendance of Independent Non-executive Directors at the Board meetings and the +general meetings during the Reporting Period are set out in the section headed "Attendance of Directors at +the General Meetings" and "Attendance of Directors at the Board Meetings" of this chapter, respectively. +Objections of Independent Non-executive Directors on Relevant Matters of the Company +During the Reporting Period, the Independent Non-executive Directors of the Company did not have any +objection on the resolutions at the Board meetings and other matters that were not submitted to the Board +meetings of the Company. +Adoption of Independent Non-executive Directors' Recommendation on the Company +During the Reporting Period, the Independent Non-executive Directors made constructive advice and +suggestions in respect of the shareholders and the Company as a whole, including but not limited to +corporate governance, reform and development and operations; particularly, attention was paid to the +legitimate interests of the minority shareholders in the decision-making process. All of their opinions and +recommendations were adopted by the Company. +124 +Ping An Insurance (Group) Company of China, Ltd. +100 +in person/Meetings +required to attend +0/1 +0 +o O o O +0 +0 +0 +0/5 +5/5 +0/5 +100 +5/5 +0/5 +100 +Non-executive Director +5/5 +100 +5/5 +SUN Dongdong +YIP Dicky Peter +Stephen Thomas MELDRUM +GE Ming (Chairman) +Independent Non-executive Directors +Members +% of +Attendance +by proxy (%) +by proxy/Meetings +required to attend +in person (%) +required to attend +0/5 +YANG Xiaoping +4/5 +80 +In 2017, the Remuneration Committee held 2 meetings, which were all convened in accordance with +the requirements of the Articles of Association and the Charter of the Remuneration Committee. The +Committee deliberated and approved the Proposal on Reviewing the Remuneration of the Company's +Senior Management, and the Proposal on Reviewing the Company's 2016 Corporate Governance Report - +Incentive and Restriction Mechanism. In addition, the Committee also reviewed reports including the Report +on the Participation in the 2017 Key Employee Share Purchase Scheme by the Group's Senior Management, +the Report on the Settlement of Bonus for the Group's Senior Management for 2016, the Performance +Report of the Remuneration Committee of the Board in 2016, the Report on Awarding Long-term Incentives +of 2016 to the Group's Senior Management and the Report on the Settlement of the 2014 Long-term +Incentives for the Senior Management of the Group. Attendance of meetings by the members of the +Remuneration Committee is set out below: +Corporate Governance Report +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 119 +Annual Report 2017 +As at December 31, 2017, the Remuneration Committee comprised 4 Independent Non-executive Directors +and 1 Non-executive Director, and the proportion of Independent Non-executive Directors was 80%. +None of the members was involved in the day-to-day management of the Company. The Remuneration +Committee was chaired by an Independent Non-executive Director. +The primary duties of the Remuneration Committee is to determine, with delegated responsibility by the +Board, the specific remuneration packages of the Company's Executive Directors and senior management, +including benefits in kind, pension rights and compensation payments, and to make recommendations to +the Board on the remuneration of Non-executive Directors. The Remuneration Committee also advises the +Board in relation to establishing a formal and transparent procedure for developing remuneration policy in +respect of those individuals, considering and approving remunerations based on performance and market +conditions, with reference to the corporate goals and objectives set forth by the Board. In particular, +the Remuneration Committee is delegated with the specific task of ensuring that no Director or any of +his associates is involved in deciding his own remuneration. Where the remuneration of a member of the +Remuneration Committee is to be determined, that member's remuneration should be determined by the +other members of the Committee. +Remuneration Committee +103 +15 +8 +8 +72 +Fees payable +Total +Non-assurance services +Other assurance services +Audit services for financial statements audits, reviews and agreed upon procedures +Audit services for internal control +(in RMB million) +According to the resolutions of the 2016 Annual General Meeting of the Company, the Company +reappointed PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers (hereinafter refer to +as "PricewaterhouseCoopers") as the auditors of the Company's financial statements under CAS and IFRS, +respectively for the year 2017. PricewaterhouseCoopers has been engaged as the Company's auditor for five +consecutive years. During the Reporting Period, the remuneration to be paid to PricewaterhouseCoopers is +set out as follows: +The Audit and Risk Management Committee also reviewed and was satisfied with the performance, +independence and objectiveness of the Company's auditors. +Further, in order to enable the members of the Committee to better evaluate the financial reporting +systems and internal control procedures of the Company, all the members met with the Company's external +auditors separately twice during the year. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +118 +20 +1/5 +Meetings attended +Members +% of +Attendance +Meetings attended +by proxy (%) +to attend +in person (%) +required to attend +% of +Attendance +Meetings +attended by proxy/ +Meetings required +% of +Attendance +in person/Meetings +Meetings attended +Annual Report 2017 +YANG Xiaoping +Non-executive Director +1/1 +GE Ming +YIP Dicky Peter +Independent Non-executive Directors +MA Mingzhe (Chairman) +Executive Director +Members +In 2017, the Strategy and Investment Committee held 1 meeting, which was convened in accordance with +the requirements of the Articles of Association and the Charter of the Strategy and Investment Committee. +The 2017 Work Plan of the Company, the Company's 2016 Annual Plan Implementation Evaluation Report, +the Resolution on Issuing the Debt Financing Instruments, and the Resolution on the Suggestion to General +Meeting concerning Grant of General Mandate to the Board to Issue Additional H Shares were deliberated +and approved. The attendance records of each member of the Strategy and Investment Committee are as +follows: +As at December 31, 2017, the Strategy and Investment Committee comprised 5 Directors, which included 3 +Independent Non-executive Directors, and the proportion of Independent Non-executive Directors was 60%. +The committee had one chairman, which was the Chairman of the Board presiding over the Committee. +The primary duties of the Strategy and Investment Committee are to conduct research and provide +suggestions to the Board for their consideration in relation to major investments, property transactions, +financing, major capital operations, asset management projects, production and operation projects and so +on, and also to promptly monitor and track the implementation of investment projects approved by the +general meeting or the Board, and promptly notify all Directors of any significant progress or changes in +process. +Strategy and Investment Committee +The Board has established four specialized committees, i.e. the Strategy and Investment Committee, the +Audit and Risk Management Committee, the Remuneration Committee and the Nomination Committee. +The details of the roles, functions and the composition of each of these specialized committees are set out +below. +The Specialized Committees under the Board +1/1 +WONG Oscar Sai Hung +100 +0/1 +10 +In 2017, the Audit and Risk Management Committee held 5 meetings, which were all convened in +accordance with the Articles of Association and the Charter of the Audit and Risk Management Committee. +In particular, the Audit and Risk Management Committee reviewed the Company's annual financial +statements for the year ended December 31, 2016, the first quarterly financial statements for the three +months ended March 31, 2017, the interim financial results for the six months ended June 30, 2017 and the +third quarterly financial statements for the nine months ended September 30, 2017. Furthermore, the Audit +and Risk Management Committee convened a meeting to review the unaudited financial report for the +year 2017 and agreed to deliver it to the auditor for auditing. The Audit and Risk Management Committee +also reviewed the audited financial report for the year ended December 31, 2017 at the first meeting in 2018 +and was satisfied with the basis of preparation of the financial report, including the appropriateness of the +assumptions and accounting policies and standards adopted, and made recommendations to the Board for +their consideration. The attendance records of the members of the Audit and Risk Management Committee +are as follows: +As at December 31, 2017, the Audit and Risk Management Committee comprised 4 Independent +Non-executive Directors and 1 Non-executive Director, and the proportion of Independent Non-executive +Directors was 80%. None of the members was involved in the day-to-day management of the Company. +The Audit and Risk Management Committee was chaired by an Independent Non-executive Director who +also possesses the appropriate professional qualifications or accounting or related financial management +expertise. +The primary duties of the Audit and Risk Management Committee are to review and supervise the +Company's financial reporting process and conduct risk management. The Audit and Risk Management +Committee is also responsible for reviewing any matters relating to the appointment or removal, and +remuneration of the external auditors. In addition, the Audit and Risk Management Committee also +examines the effectiveness of the Company's internal controls, which involve regular reviews of the +internal controls of various corporate structures and business processes, and taking into account the +respective potential risk and level of urgency, to ensure the effectiveness of the Company's business +operations and the realization of its corporate objectives and strategies. The scope of such examinations +and reviews includes finance, operations, regulatory compliance and risk management. The Audit and Risk +Management Committee also reviews the Company's internal audit plan and submits relevant reports and +recommendations to the Board on a regular basis. +Audit and Risk Management Committee +Corporate Governance Report +CORPORATE GOVERNANCE +0 +117 +Ping An Insurance (Group) Company of China, Ltd. +0 +0/1 +100 +1/1 +0 +0 +oo o +0/1 +0/1 +0/1 +555 +100 +1/1 +100 +1/1 +100 +1/1 +FFF +in person/Meetings +Independent Non-executive Directors +100 +SUN Dongdong +Executive Directors +WOO Ka Biu Jackson (2) +OUYANG Hui(¹) +WONG Oscar Sai Hung +SUN Dongdong (Chairman) +Independent Non-executive Directors +0/1 +Members +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +120 +The nomination of Directors is considered with reference to an individual's business acumen and +undertakings, academic and professional achievements and qualifications, experience and independence, +having regard to the Company's activities, assets and management portfolio. The Nomination Committee +is delegated with the task of actively considering the needs of the Company at the Directors' level +and senior management's level, studying the criteria and procedure for selecting directors and senior +management. After considering and identifying appropriate candidates, the Nomination Committee then +makes recommendations to the Board and implements any decisions and recommendations of the Board in +relation to appointments. The aim and principal objective of the Nomination Committee are to ensure that +there remains a dedicated, professional and accountable Board to serve the Company and its shareholders. +The primary duties of the Nomination Committee are to review, advise and make recommendations to the +Board regarding candidates to fill vacancies on the Board and senior management. +Nomination Committee +As at December 31, 2017, the Nomination Committee comprised 3 Independent Non-executive Directors +and 2 Executive Directors, and the proportion of Independent Non-executive Directors was 60% and it was +chaired by an Independent Non-executive Director. +0/1 +5585 +100 +YIP Dicky Peter (Chairman) +MA Mingzhe +REN Huichuan +Meetings attended +% of +Attendance +in person (%) +Meetings attended +by proxy/Meetings +required to attend +% of +Attendance +by proxy (%) +1/1 +100 +1/1 +100 +0/0 +0/0 +1/1 +(2) Mr. Woo Ka Biu Jackson no longer served as the member of the Remuneration Committee from August 2017. +As approved at the 14th meeting of the 10th Board of Directors, Mr. Ouyang Hui was appointed as the member of the Remuneration +Committee in August 2017. +In 2017, the Nomination Committee held 1 meeting, which was convened in accordance with the +requirements of the Articles of Association and the Charter of the Nomination Committee. The meeting +deliberated and recommended Mr. Sheng Ruisheng as the Secretary of the Board in place of Mr. Jin +Shaoliang, recommended Mr. Ouyang Hui as the Independent Non-executive Director in place of Mr. +Woo Ka Biu Jackson, and also reviewed the Annual Review Report of the Structure of the Board for 2016. +Besides the nomination of director and senior management candidates, the Nomination Committee also +developed the Policy Concerning Diversity of Board Members after reviewing the structure, size and +composition of the Board in accordance with the business activities, assets and management portfolio +of the Company, so as to ensure the Board members reach a balance in terms of skills, experience and +diversified visions, and to elevate the efficiency of the Board and maintain a high level of corporate +governance. All appointments under the Board are made on a merit basis with due regard for the benefits +of diversity of the Board members. Selection of candidates will be based on a range of diversity aspects, +including but not limited to gender, age, cultural and educational background, experience (professional or +otherwise), skills and knowledge. The ultimate decision will be made upon the merits and contribution that +the selected candidates will bring to the Board. The attendance records of each member of the Nomination +Committee are as follows: +0 +WOO Ka Biu Jackson (2) +Non-executive Director +Soopakij CHEARAVANONT +Meetings attended +(1) +in person/Meetings +required to attend +100 +OUYANG Hui(1) +2/2 +100 +2/2 +0/2 +100 +2/2 +% of +Attendance +by proxy (%) +by proxy/Meetings +required to attend +0/2 +Meetings attended +% of +Attendance +in person (%) +0/1 +0 +0 +0/2 +100 +GE Ming +2/2 +0 +0 +1/1 +0/0 +O O O IO +0/0 +0/2 +100 +(7) +Annual Report 2017 +Implementation of the Cash Dividend Policy +The Supervisory Committee acknowledges that the Board of Directors strictly carried out the cash +dividend policy and plans for shareholder returns, performed relevant decision-making procedures for +cash dividends in strict compliance, and disclosed the cash dividend policy and its implementation truly, +accurately and completely. +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 135 +36 +Report of the Supervisory Committee +(8) Appraisal of Directors' performance of duties +The Company held the 9th meeting of the 8th Supervisory Committee on March 22, 2017, at which all +Supervisors heard and reviewed the Proposal on Deliberating Directors' Duty Performance Report and +Independent Directors' Work Report for 2016, and appraised the composition of the Board of Directors, +Directors' attendance records at meetings, participation in training sessions and provision of opinions. +Supervisors present at the meeting concluded unanimously that in 2016 all Directors of the Company, in a +sincere, loyal, diligent and conscientious manner, performed their duties and responsibilities as stipulated +under relevant laws, regulations and the Articles of Association, proactively attended meetings of the +Board of Directors and specialized committees and expressed their opinions. Specialized committees of the +Board of Directors fully performed their duties and provided professional opinions and advice for the Board +of Directors' decision making process. +In the coming year, the Supervisory Committee will further expand its approach to work, and will continue +to carry out its duties in accordance with the relevant provisions of the Company Law of the People's +Republic of China, the Articles of Association and the listing rules. The Supervisory Committee will adhere +to the principles of honesty, maximize its supervisory efforts with the aim of protecting the interests of the +Company and its shareholders, and perform supervisory duties honestly and diligently to achieve the best +results in all respects. +By order of the Supervisory Committee +GU Liji +Chairman of the Supervisory Committee +Shenzhen, PRC +March 20, 2018 +Annual Report 2017 +Certain members of the Supervisory Committee attended the meetings of the Board of Directors and the +general meetings as non-voting participants, and did not have any objection to the reports and proposals +submitted to the general meetings by the Board of Directors. The Supervisory Committee has monitored +the implementation of the resolutions approved by the general meetings, and was of the opinion that the +Board of Directors could duly implement the resolutions approved by the general meetings. +Ping An Insurance (Group) Company of China, Ltd. +136 +(6) Implementation of the Resolutions Approved by the General Meetings +August 6 2017 +Internal Control System +100 +2/2 +The Board acknowledges its responsibility for overseeing the Group's risk management and internal control +systems and reviewing their effectiveness at least annually through the Audit and Risk Management +Committee. The Audit and Risk Management Committee assists the Board in fulfilling its oversight and +corporate governance functions in the Group's financial, operational, compliance, risk management and +internal controls, as well as the rule in monitoring and governing financials and internal audits. +100 +4/4 +July 17 2012 +WANG Zhiliang (1) +GAO Peng (resigned) (1) +PAN Zhongwu +100 +4/4 +June 17 2013 +ZHANG Wangjin +Shareholder Representative +Supervisor +100 +4/4 +Employee Representative +Supervisor +June 30 2015 +2/2 +100 +(5) +The Supervisory Committee regarded the connected-party transactions of the Company to be fair and +reasonable in the Reporting Period, and did not find any harm against the interests of the shareholders and +the Company. +(4) Connected-party Transactions +An aggregate of 594,056,000 new H Shares were successfully allotted and issued by the Company +under a general mandate on December 8, 2014 and the gross proceeds raised from the placing were +HKD36,831,472,000. The proceeds raised from the placing were used to develop the main businesses and +replenish the equity and working capital of the Company. The use of the proceeds raised was consistent +with the use approved by the Board of Directors. As at December 31, 2017, HKD7,941 million from the +placing was kept in the specific fund-raising account, and the rest had been used. +(3) Use of Proceeds +PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers have issued the standard +unqualified auditor's reports in accordance with the PRC and international auditing standards respectively +on the Company's financial statements for 2017. The financial statements truly, fairly and accurately +reflected the financial conditions and results of operations of the Company. +(2) Authenticity of the Financial Statements +During the Reporting Period, the Company operated and managed its businesses in accordance with +the laws and regulations, and its operational results were objective and true. There was substantial +development and improvement in the depth and breadth of internal control management, and the internal +control system was complete, reasonable and effective. The Company's operational decision-making +processes were legitimate. The Directors and other senior management were cautious, conscientious and +diligent in the business operations and management processes, and they were not found to have breached +any laws, regulations, or the Articles of Association or harmed the interests of the shareholders. +(1) Lawful Operation +INDEPENDENT OPINION ON RELEVANT ISSUES FROM THE SUPERVISORY COMMITTEE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +134 +During the Reporting Period, certain members of the Supervisory Committee attended the Company's +general meetings and meetings of the Board of Directors as non-voting participants and had no dissents +for supervised items. +In September 2017, certain members of the Supervisory Committee conducted on-site inspections +and reviews at branches of subsidiaries such as Ping An Life, Ping An Property & Casualty, Ping An +Annuity, Ping An Health, Ping An Bank and Ping An Securities in Hebei. Opinions collected from the vast +ground-level staff were consolidated and a investigation report was submitted to the management of the +Company. The senior management paid due attention to relevant issues and a feedback report by them +was addressed to all the Directors and Supervisors. +Details regarding retirement, resignation and appointment of the Supervisors of the Company during the Reporting Period are set +out in the section headed "Directors, Supervisors, Senior Management and Employees" of this Annual Report. +(1) +In 2017, the Supervisory Committee has heard and reviewed the Assessment and Evaluation Report on +Internal Control of the Company for 2016 and the Work Report on the Internal Control of the Company for +the First Half of 2017, and was of the opinion that the Company has set up a relatively complete, reasonable +and effective internal control system. +Based on the above disclosure, appropriate policies and controls have been designed and established to +ensure that assets are safeguarded against improper use or disposal, that relevant laws, regulations and +rules are adhered to and complied with, that reliable financial and accounting records are maintained in +accordance with relevant accounting standards and regulatory reporting requirements, and that key risks +that may impact on the Group's performance are appropriately identified and managed. The systems and +internal controls can only provide reasonable and not absolute assurance against material misstatement +or loss, as they are designed to manage, rather than eliminate the risk of failure to achieve business +objectives. +Annual Report 2017 +As disclosed above, in 2017, the Audit and Risk Management Committee held 5 meetings, in which the +Group's risk management and internal control systems were reviewed. Through the Audit and Risk +Management Committee, the Board has conducted annual review of the effectiveness of the Group's risk +management and internal control systems for the year ended December 31, 2017, covering all material +financial, operational and compliance controls, and it has considered the Group's risk management and +internal control system are effective and adequate. +Cash Dividend Policy +REPORTING PERIOD +IMPLEMENTATION OF CASH DIVIDEND POLICY AND PROFIT DISTRIBUTION PROPOSAL DURING THE +The Group believes that it is important to maintain good relationships with its customers to fulfill its +long-term goal “to become a world-leading technology-powered personal financial services group”. To +achieve this goal and maintain the leading position in terms of brand value, the Group aims at constantly +delivering high-quality financial services to its customers. During 2017, there was no material and significant +dispute between the Group and its customers. +RELATIONSHIPS WITH CUSTOMERS +Looking back to 2017, revenue from the Group's five largest customers accounted for less than 1% of the +total revenue for the year. None of the top five customers is connected party of the Company. +MAJOR CUSTOMERS +A summary of the results, assets and liabilities of the Group for the past five years is set out in the section +headed "Five-Year Summary". +SUMMARY OF FINANCIAL INFORMATION +The principal activities of the Company and its subsidiaries (the "Group") comprise the provision of a +wide range of financial products and services with a focus on the businesses of insurance, banking, asset +management, fintech and healthtech. There were no significant changes in the nature of the Group's +principal activities during 2017. +PRINCIPAL ACTIVITIES +Report of the Board of Directors +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +128 +March 20, 2018 +Shenzhen, PRC +Chairman and Chief Executive Officer +Ma Mingzhe +By order of the Board +In August 2007, the Company adopted a code of conduct regarding securities transactions by Directors +and Supervisors of the Company ("Code of Conduct”), which was amended in April 2014, on terms no less +exacting than the required standard set out in the Model Code. Specific enquiry has been made to all +Directors and Supervisors of the Company who have confirmed that they had complied with the required +standards set out in the Model Code and the Code of Conduct for the period from January 1, 2017 to +December 31, 2017. +COMPLIANCE WITH THE MODEL CODE BY DIRECTORS AND SUPERVISORS OF THE COMPANY +In light of the above, the Board is of the opinion that the Company's management structure is able to +provide the Company with effective management and, at the same time, protect the shareholders' rights +to the greatest extent. Accordingly, the Company does not intend to separate the roles of the Chairman of +the Board and the Chief Executive Officer at the moment. +There is clear division of responsibilities of the Board and the management as set out in the Articles of +Association. +Since the establishment of the Company, the business and operating results have maintained a +continuous, steady and fast growth, and the management model has been widely recognized. All +along, the Chairman of the Board has assumed the role of the Chief Executive Officer of the Company +and this model has proven to be reliable, efficient and successful. Therefore the continuity of this +model will be beneficial to the future development of the Company. +In the day-to-day operations of the Company, the Company has put in place a robust management +system and structure, and has established various roles and committees such as the President, +Executive Committee and other specialized committees. Decisions on all material matters are subject +to complete and stringent deliberation and decision-making procedures in order to ensure that the +Chief Executive Officer can perform his duties properly and effectively. +Since the Company brought in international strategic investors (The Goldman Sachs Group, Inc. +and Morgan Stanley) in 1994, the Company has built up a Board structure of international standard. +In terms of the composition of the Board, the Company has reached an international, diversified +and professional level, and the Company has established a very structured and strict operation +system and a set of meeting procedural rules. The Chairman, as a convener and chairperson of the +Board meetings, does not have any special powers different from those of other directors in the +decision-making process. +4. +June 28 2016 +According to Article 213 of the Articles of Association, the Company shall attach importance to the +reasonable investment returns for investors in its profit distribution. The profit distribution policy shall +maintain its continuity and stability. The accumulated profit to be distributed in cash for recent three years +shall not be less than 30% of the average annual distributable profit realized in recent three years, provided +that the annual distributable profit of the Company (namely profit after tax of the Company after covering +the losses and making contributions to the surplus reserve) is positive in value and such distribution is +in compliance with the prevailing laws and regulations and the requirements of regulatory authorities for +solvency ratio. In determining the specific ratio of distribution of cash dividend, the Company shall take +into account its profit, cash flow, solvency, and operation and business development requirements. The +Board of Directors of the Company shall be responsible for formulating and implementing a distribution +plan according to the provisions of the Articles of Association. +The Company regulates the handling and dissemination of inside information as set out in various inside +information disclosure procedures to ensure inside information remains confidential until the disclosure of +such information is appropriately approved, and the dissemination of such information is efficiently and +consistently made. +In preparing the profit distribution plan, the Board of Directors of the Company shall listen to views and +advice from shareholders (in particular, the minority shareholders), independent directors and independent +supervisors through various ways. Independent directors of the Company shall express their independent +opinions on the profit distribution plan. When a specific cash dividend distribution plan is put forward for +consideration at a general meeting, a variety of channels shall be provided for communication and opinion +exchange with shareholders (in particular, the minority shareholders), whose opinions and demands shall +be fully heard and prompt response shall be given to any issues the minority shareholders are concerned +about. +Ping An Insurance (Group) Company of China, Ltd. +OUR COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE +The Board is responsible for performing the corporate governance duties set out in the terms of reference +in the Code Provision D.3.1 of the Corporate Governance Code. +During the Reporting Period, the Board held meetings to review the Company's compliance with the +Corporate Governance Code and the contents disclosed in the Corporate Governance Report. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +127 +CORPORATE GOVERNANCE +Corporate Governance Report +None of the Directors is aware of any information that would reasonably indicate that the Company did not +meet the applicable Code Provisions set out in the Corporate Governance Code for any part of the period +from January 1, 2017 to December 31, 2017 save as disclosed below. +Chairman of the Board and the Chief Executive Officer of the Company +The Code Provision A.2.1 of the Corporate Governance Code provides that the roles of the Chairman and +Chief Executive Officer shall be separate and may not be performed by the same individual. However, +after considering the relevant principle of the Code Provision A.2.1 of the Corporate Governance Code and +examining the management structure of the Company, the Board is of the view that: +1. +2. +3. +The above plan will be implemented upon deliberation and approval at the 2017 Annual General Meeting. +The profit distribution plan is in line with the Articles of Association and relevant deliberation procedures +and fully protects the legitimate interests of minority shareholders of the Company. All the Independent +Directors of the Company have given independent opinions and agree with the profit distribution plan. +Ping An Insurance (Group) Company of China, Ltd. +The Company had distributed an interim dividend of RMB0.50 (tax inclusive) per share for 2017, which +amounted to a total of RMB9,140,120,705.00. The Company proposes to pay in cash the 2017 final dividend of +RMB1.00 (tax inclusive) per share, in a total amount of RMB18,280,241,410.00, based on its total share capital +of 18,280,241,410 shares. The remaining undistributed profit will be carried forward to 2018. The undistributed +profit of the Company is mainly for the purpose of organic capital accumulation, so as to maintain a +reasonable solvency ratio as well as fundings for subsidiaries so that they can maintain a reasonable +solvency ratio or capital adequacy ratio. +As stated in the 2017 audited financial statements of the Group prepared under CAS, the net profit +attributable to shareholders of the parent company was RMB89,088 million and net profit of the parent +company was RMB29,238 million. Pursuant to the Articles of Association and other relevant requirements, +the Company shall make an appropriation to the statutory surplus reserve based on 10% of the net profit of +the parent company as shown in the financial statements under CAS before determining the profit available +for distribution to shareholders. Appropriation to the statutory surplus reserve may cease to apply if the +balance of the statutory surplus reserve reached 50% or more of the registered capital of the Company. +After making the above profit distribution and taking into account the retained profit carried forward from +last year, according to the Articles of Association and other relevant requirements, the profit available for +distribution to shareholders of the Company was RMB59,072 million. +The Group's results in 2017 are set out in the section headed "FINANCIAL STATEMENTS". +ANNUAL RESULTS AND PROFIT DISTRIBUTION +The decision-making procedure and mechanism of the above profit distribution plans were complete, and +the dividend payout standards and proportions were clear. The above profit distribution plans were in line +with the Articles of Association and relevant deliberation procedures and had fully protected the legitimate +interests of minority shareholders. All the Independent Directors of the Company have given independent +opinions that agree with the profit distribution plans. The implementation of the above-mentioned +distribution plans has been completed. +The 2017 interim profit distribution plan of the Company was deliberated and approved at the 14th +Meeting of the 10th Board of Directors of the Company held on August 17, 2017, according to which the +Company paid in cash the 2017 interim dividend of RMB0.50 (tax inclusive) per share, in a total amount of +RMB9,140,120,705.00, based on its total share capital of 18,280,241,410 shares. +The 2016 annual profit distribution plan of the Company was deliberated and approved at the 2016 Annual +General Meeting of the Company held on June 16, 2017, according to which the Company paid in cash the +2016 final dividend of RMB0.55 (tax inclusive) per share, in a total amount of RMB10,054,132,775.50, based on +its total share capital of 18,280,241,410 shares. +Implementation of Profit Distribution Plan +Where adjustment to our profit distribution policy is required due to the applicable national laws and +regulations and new rules promulgated by the CSRC regarding profit distribution policies of listed +companies or significant changes in the external business environment and/or operating situations of +the Company, it shall be done for the purpose of safeguarding the shareholders' interests and in strict +compliance with the decision-making process. To this end, the Board of Directors shall work out an +adjustment plan based on the operating situations of the Company and the relevant regulations of the +CSRC, and then submit the same to the general meeting for deliberation. Implementation of the adjustment +plan is conditional upon approval by shareholders (including their proxies) holding more than two thirds of +voting rights present at the general meeting. +Report of the Board of Directors +130 +CORPORATE GOVERNANCE +129 +Annual Report 2017 +100 +Shenzhen, PRC +June 3 2009 +CHARITABLE AND OTHER DONATIONS +Charitable donations made by the Company during 2017 totalled RMB56 million. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +131 +CORPORATE GOVERNANCE +Report of the Board of Directors +Details of movements in the reserves of the Company and the Group during 2017 are set out in Note +35 to the consolidated financial statements and in the "Consolidated Statement of Changes in Equity", +respectively. +PROPERTY AND EQUIPMENT AND INVESTMENT PROPERTIES +PRE-EMPTIVE RIGHTS +There are no provisions regarding pre-emptive rights under the Company Law of the People's Republic of +China or the Articles of Association, which would oblige the Company to issue new shares to its existing +shareholders in proportion to their existing shareholdings. +PURCHASE, REDEMPTION OR SALE OF LISTED SECURITIES OF THE COMPANY +Neither the Company, nor any of its subsidiaries, had purchased, sold or redeemed any of the Company's +listed shares during 2017. +DIRECTORS' AND SUPERVISORS' SERVICE CONTRACTS AND REMUNERATIONS +According to the resolutions of the 25th Meeting of the 7th Board of Directors and the 2nd Meeting of +the 7th Supervisory Committee of the Company, the Company entered into service contracts with all +Directors of the 10th Board of Directors and all Supervisors of the 8th Supervisory Committee in August +2015. The Company entered into service contracts with newly appointed Directors Mr. Xiong Peijin and Mr. +Liu Chong on January 28, 2016, with newly appointed Supervisor Mr. Huang Baokui on July 5, 2016, and with +newly appointed Director Mr. Ouyang Hui and Supervisor Mr. Wang Zhiliang on August 17, 2017. Terms, +duties, remuneration package, confidentiality duties of Directors and Supervisors and commencement and +termination of contracts were specified in the service contracts. As at December 31, 2017, no Director or +Supervisor had a service contract with the Company which was not terminable by the Company within one +year without payment of compensation other than statutory compensation. +Details of remunerations for the Directors and Supervisors for the year ended December 31, 2017 are set out +in Note 51 to the consolidated financial statements. +DIRECTORS' AND SUPERVISORS' INTERESTS IN TRANSACTIONS, ARRANGEMENTS OR CONTRACTS OF +SIGNIFICANCE +Details of movements in property and equipment and investment properties of the Group during 2017 are +set out in notes 31 and 30 to the consolidated financial statements, respectively. +No Director or Supervisor of the Company or entity connected with the Directors or Supervisors had a +material interest, directly or indirectly, in any transaction, arrangement or contract of significance to the +business of the Group to which the Company or any of its subsidiaries was a party during 2017. +RESERVES +SHARE CAPITAL +4/4 +In 2017, the Company maintained the effectiveness of internal controls over financial reporting in all major +aspects in accordance with the Basic Norms for Internal Controls of Enterprises and relevant rules. The +Internal Control Assessment Report for 2017 has been approved by the Board. The Company has engaged +PricewaterhouseCoopers Zhong Tian LLP to audit the effectiveness of internal controls over financial +reporting as well as the effectiveness of internal controls over matters other than financial reporting. +PricewaterhouseCoopers Zhong Tian LLP has issued the Internal Control Audit Report. +For details of the Company's internal controls, please refer to the Internal Control Assessment Report of +Ping An for 2017 and the Internal Control Audit Report on Ping An for 2017 released on the same date as +this report on the website of SSE (www.sse.com.cn). +RISK MANAGEMENT +The Company has always taken risk management as a core part of its day-to-day activities and operations. +We take steady steps to build an comprehensive risk management system that is aligned with the +strategies and operations of the Company. We keep optimizing our risk management framework and +standardizing our risk management procedures, while adopting both qualitative and quantitative risk +management methodologies to identify, evaluate and mitigate risks to facilitate sustainable and healthy +development of the businesses of the Company. +For details of the Company's risk management, please refer to the chapter of "Risk Management" in this +annual report. +For dividend payouts of the Company over the past three years, please refer to the section headed +"Liquidity and Capital Resources" +The change in the share capital of the Company in 2017 and the share capital structure of the Company +as at December 31, 2017 are set out in the section headed "Changes in the Share Capital and Shareholders' +Profile". +DISTRIBUTABLE RESERVES +MANAGEMENT DISCUSSION AND ANALYSIS +For management discussion and analysis, please refer to the section headed “Management Discussion and +Analysis". +USE OF PROCEEDS +An aggregate of 594,056,000 new H Shares were successfully allotted and issued by the Company +under general mandate on December 8, 2014 and the gross proceeds raised from the placing were +HKD36,831,472,000. The proceeds raised from the placing were used to develop the main businesses and +replenish the equity and working capital of the Company. The use of the proceeds raised was consistent +with the use approved by the Board of Directors. As at December 31, 2017, HKD7,941 million from the +placing was kept in the specific fund-raising account, and the rest had been used. +PARTICULARS ON INVESTMENT DURING THE REPORTING PERIOD +The non-raised funds of the Company mainly come from its core insurance business. The Company has +been strictly following the relevant requirements of the CIRC on the management of insurance funds. All +the investments of insurance funds were made in the normal course of day-to-day operations. +For equity investment, please refer to the section headed "Significant Events". +As at December 31, 2017, the Company's distributable reserves was RMB59,072 million. The Company has +proposed to distribute the 2017 final dividend of RMB1.00 per share (tax inclusive) in cash. After deducting +the 2017 final dividend, the remaining distributable reserves were carried forward to 2018. Besides, the +Company's capital reserve and surplus reserve amounted to RMB140,901 million, which can be distributed in +a future capital issue. +DIRECTORS' AND SUPERVISORS' RIGHTS TO ACQUIRE SHARES +EQUITY INVESTMENT DURING THE REPORTING PERIOD +DIRECTORS' AND SUPERVISORS' INTERESTS IN A COMPETING BUSINESS +Ping An Insurance (Group) Company of China, Ltd. 133 +CORPORATE GOVERNANCE +Report of the Supervisory Committee +During the Reporting Period, all the members of the Supervisory Committee duly carried out their +supervisory duties in a stringent manner and adhered to the principles of fairness and honesty to +effectively protect the rights and interests of the shareholders, the Company and its employees in +accordance with the relevant provisions of the Company Law of the People's Republic of China and the +Articles of Association. +THE WORK OF THE SUPERVISORY COMMITTEE +During the Reporting Period, the Supervisory Committee held 4 meetings. All such meetings were convened +in accordance with the Articles of Association, and were attended in person or by proxy or through +electronic means of communication by all Supervisors entitled to be present. Details of Supervisors' +attendance at meetings of the Supervisory Committee are set out as follows: +Meetings +attended/ +Annual Report 2017 +Class of Supervisors +Date of +Appointment +required +to attend +% of +attendance (%) +Independent Supervisor +At no time during 2017 was the right to acquire benefits by means of the acquisition of shares or +debentures of the Company granted to or exercised by any Directors, Supervisors or their respective +spouse or minor children, nor was the Company, or any of its subsidiaries a party to any arrangement +which enables the Directors or Supervisors to acquire such rights in any other legal entity. +GU Liji (Chairman) +HUANG Baokui +Name +March 20, 2018 +Meetings +Ma Mingzhe +PERMITTED INDEMNITY PROVISION +Chairman and Chief Executive Officer +The Company has arranged appropriate insurance cover for Directors and senior management's liabilities +in respect of possible legal actions against its Directors and senior management arising out of corporate +activities. +132 +Annual Report 2017 +POST BALANCE SHEET EVENTS +Details of the post balance sheet events are set out in Note 57 to the consolidated financial statements. +COMPLIANCE WITH LAWS AND REGULATIONS +Ping An Insurance (Group) Company of China, Ltd. +As far as the Directors are aware, none of the Directors or Supervisors of the Company has any competing +interest in a business, which competes or is likely to compete, either directly or indirectly, with the Group's +business. +COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE CONTAINED IN APPENDIX 14 TO THE HKEX +LISTING RULES +None of the Directors of the Company is aware of any information that would reasonably indicate that the +Company did not meet the applicable Code Provisions set out in the Corporate Governance Code for any +part of the period from January 1, 2017 to December 31, 2017, except that Mr. Ma Mingzhe has occupied +both the positions of the Chairman and Chief Executive Officer of the Company. Further details of the +Company's arrangements and considered reasons for the Company's intention not to separate the roles of +the Chairman of the Board of Directors and the Chief Executive Officer of the Company are set out under +the section headed "Corporate Governance Report". +AUDITORS +According to the resolutions of the 2016 Annual General Meeting of the Company, the Company continued +to engage PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers as auditors of the +Company's financial statements under CAS and IFRS respectively, and engaged PricewaterhouseCoopers +Zhong Tian LLP as the auditor of the Company's internal controls in 2017. +SUFFICIENCY OF PUBLIC FLOAT +In 2017, the Group maintained compliance with relevant laws and regulations that have significant impacts +on operations of the Group. +Based on the information that is publicly available to the Company and within the knowledge of the +Directors as at the latest practicable date prior to the issue of this Annual Report, being March 20, 2018, +at all times during the year ended December 31, 2017, not less than 20% of the issued share capital of the +Company (being the minimum public float applicable to the shares of the Company) was held in public +hands. +By order of the Board of Directors +its subsidiaries exceeded 50% of the Company's net asset +The amount by which the total guarantee balance of the Company and +Including: Direct or indirect guarantee for the companies with a debt to total assets ratio +over 70% (as at December 31, 2017) +Total guarantee of the Company +(including the guarantee in favor of its subsidiaries) +Total guarantee +(5,262) +Total guarantee in favor of its subsidiaries incurred during the Reporting Period +Total guarantee balance in favor of its subsidiaries as at the end of the Reporting Period +32,227 +Total guarantee as a percentage of the Company's net assets (%) +32,227 +Ping An Insurance (Group) Company of China, Ltd. +30,466 +Note: (1) The data set out in the table above does not include those arising from financial guarantee businesses conducted by Ping +An Bank (the controlled subsidiary) and other subsidiaries of the Company in strict compliance with the scope of business +approved by regulatory authorities. +(2) During the reporting period, total guarantee was the net amount of RMB14,624 million guarantee incurred less RMB19,886 million +guarantee reduced. +140 +Annual Report 2017 +Independent Opinions of Independent Non-executive Directors on External Guarantee of the Company +According to the relevant requirements of the Notice Concerning the Regulation on the Flow of Funds +Between Listed Companies and Their Connected Parties and the Provision of Guarantees by Listed +Companies to External Parties as well as the Notice Regarding the Regulation on the Provision of +External Guarantee by Listed Companies set out by the CSRC, the Independent Non-executive Directors +of the Company conducted a prudent review of the Company's external guarantee in 2017. Their specific +statements and independent opinions are set out as follows: +1. During the Reporting Period, the Company did not provide any guarantee to its controlling +shareholder and other connected parties in which the Company holds less than 50% shares, or any +non-legal entities or individuals; +Guarantee of the Company and its subsidiaries in favor of its subsidiaries +2. +6.8 +Total external guarantee balance as at the end of the Reporting Period +Period +External guarantee of the Company and its subsidiaries +(excluding the guarantee in favor of its subsidiaries) +3. +Type of grantees +Employee +Exercise period +(per +Autohome +Share, USD) +Balance +as at +January 1 +2017 +Granted +during the +Reporting +Lapsed +during the +Reporting +Period +Exercised +during the +Reporting +Period +Balance +as at +December 31 +2017 +Total external guarantee incurred during the Reporting Period +Not exceeding 10 +years from the +22.61-65.10 +0 +775,458 +141,606 +22,326 +611,526 +MATERIAL CONNECTED-PARTY TRANSACTIONS +During the Reporting Period, there was no material connected-party transaction that was required to be +disclosed. +MATERIAL CONTRACTS AND THEIR PERFORMANCE +Guarantee +(in RMB million) +date of grant +4. +During the Reporting Period, the Company had no failure to abide by any effective judicial ruling. +The Company has strictly observed the approval procedures and internal control policies regarding +external guarantee as set out in the Articles of Association, and there was no irregular external +guarantee; +Undertaking in Respect of the Subscription for 210,206,652 New Shares of Ping An Bank through Non- +public Issuance +In relation to the subscription for 210,206,652 new shares of Ping An Bank through non-public issuance, the +Company undertakes that it shall not transfer the shares within 36 months since the date of listing of the +new shares (i.e. May 21, 2015). Such shares shall not be disposed of or transferred among its non-connected +or connected parties during the lock-up period. In addition, no arrangement of any other disposal of +interests shall be entered into with respect to such shares during the lock-up period. +As at December 31, 2017, the above undertaking was still being performed and there was no breach of the +above undertaking. +APPOINTMENT OF AUDITOR +Information on the Company's auditors and the remuneration paid to the auditors is set out in the sections +titled "Report of the Board of Directors" and "Corporate Governance Report". +APPOINTMENT OF INTERNAL CONTROL AUDITOR +Information on the Company's internal control auditors and the remuneration paid to such auditors is set +out in the sections titled "Report of the Board of Directors" and "Corporate Governance Report". +PUNISHMENTS AND RECTIFICATIONS +During the Reporting Period, neither the Company nor the Directors, Supervisors, or senior management +of the Company were investigated by competent authorities, subjected to coercive measures by judicial +authorities or disciplinary authorities, transferred to judicial authorities or investigated for criminal +liabilities, punished, barred from the market or disqualified by the CSRC, subjected to major administrative +punishments by environmental protection, work safety, tax or other administrative authorities, or +denounced by any stock exchanges publicly. +INTEGRITY CONDITIONS OF THE COMPANY +Exercise price +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +143 +CORPORATE GOVERNANCE +Significant Events +INCOME TAX WITHHOLDING +Enterprise Income Tax Withholding of Overseas Non-Resident Enterprises +Pursuant to the applicable provisions of the Enterprise Income Tax Law of the People's Republic of China +which came into effect on January 1, 2008 and its implementation rules, the Company shall be obligated +to withhold 10% enterprise income tax when it distributes 2017 final dividend to non-resident enterprise +holders of H shares, including Hong Kong Securities Clearing Company Nominees Limited, as listed on the +Company's register of members of H shares on Thursday, June 14, 2018 (the "Record Date"). +If any resident enterprise (as defined in the Enterprise Income Tax Law of the People's Republic of China) +listed on the Company's register of members of H shares which is duly incorporated in the PRC or under +the laws of a foreign country (or a region) but with a PRC-based de facto management body, does not +desire the Company to withhold the said 10% enterprise income tax, it shall submit to Computershare Hong +Kong Investor Services Limited at or before 4:30 p.m. on Friday, June 8, 2018 a legal opinion, issued by a +PRC mainland qualified lawyer (inscribed with the seal of the applicable law firm), that verifies its resident +enterprise status. The legal opinion shall be handed on by the Company to the applicable tax authorities for +approval, and then excess portions of the tax amounts withheld can be refunded. +Individual Income Tax Withholding of Overseas Individual Shareholders +As at December 31, 2017, the above undertaking had been fulfilled. +In relation to the subscription for 1,323,384,991 new shares of Ping An Bank through non-public issuance, +the Company undertakes that it shall not transfer the shares within 36 months since the date of listing of +the new shares (i.e. January 9, 2014), excluding the transfer among its connected entities (i.e. any parties +directly or indirectly controlling the Company or under the direct or indirect control of the Company or +under the control of the same controller as that of the Company) to the extent permitted by the applicable +laws. Upon expiry of the above-mentioned lock-up period, the Company will be free to dispose of such +shares pursuant to the requirements of the CSRC and Shenzhen Stock Exchange. +Undertaking in Respect of the Subscription for 1,323,384,991 New Shares of Ping An Bank through Non- +public Issuance +As at December 31, 2017, the above undertaking was still being performed and there was no breach of the +above undertaking. +The Company has fulfilled its obligation to disclose information on external guarantee and honestly +provided chartered accountants with all the details about the Company's external guarantee, in strict +compliance with the relevant requirements under the SSE Listing Rules and the Articles of Association. +Entrustment, Underwriting, Lease, Entrusted Asset Management, Entrusted Loan and Other Material +Contracts +No matter relating to entrustment, underwriting, lease or other material contracts of the Company was +required to be disclosed during the Reporting Period. +During the reporting period, the Company engaged in no entrusted asset management or entrusted +lending outside the normal business scope. For details of the Company's entrusted asset management and +entrusted lending, refer to the "Notes to Consolidated Financial Statements". +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 141 +CORPORATE GOVERNANCE +Significant Events +SEIZURE, DISTRAINMENT OR FREEZE OF MAJOR ASSETS +During the Reporting Period, the Company had no event of seizure, distrainment or freeze of major assets +that was required to be disclosed. +MATERIAL LITIGATIONS AND ARBITRATIONS +During the Reporting Period, the total guarantee incurred provided by the Company and its +subsidiaries amounted to RMB14,624 million. As at December 31, 2017, the total guarantee balance +of the Company and its subsidiaries was RMB32,227 million, representing approximately 6.8% of the +Company's net assets. The sum did not exceed 50% of the net assets as stated in the consolidated +financial statements of the latest fiscal year of the Company; +During the Reporting Period, the Company had no material litigations or arbitrations that was required to +be disclosed. +Undertakings in Respect of the Major Asset Restructuring with Shenzhen Development Bank +(1) The Company undertakes that, after the completion of the major asset restructuring with Shenzhen +Development Bank, and during the period when the Company remains as the controlling shareholder +of Shenzhen Development Bank, and in respect of the businesses or commercial opportunities similar +to those of Shenzhen Development Bank that the Company and the enterprises under its control +intend to carry out or have substantially obtained whereby the assets and businesses arising from +such businesses or commercial opportunities may possibly form potential competition with those of +Shenzhen Development Bank, the Company and the enterprises under its control shall not engage in +the businesses identical or similar to those carried out by Shenzhen Development Bank, so as to avoid +direct or indirect competition with the operations of Shenzhen Development Bank. +(2) The Company undertakes that, after the completion of the major asset restructuring with Shenzhen +Development Bank, and in respect of the transactions between the Company and the enterprises +under its control and Shenzhen Development Bank which constitute the connected-party transactions +of Shenzhen Development Bank, the Company and the enterprises under its control shall enter into +such transactions with Shenzhen Development Bank by following the principle of “openness, fairness +and justness" at fair and reasonable market prices, and shall go through the decision-making process +according to the requirements of the relevant laws and regulations and regulatory documents, and +shall perform their obligations of information disclosure as required by law. The Company undertakes +that the Company and the enterprises under its control shall not procure any illegal interests or let +Shenzhen Development Bank undertake any illicit obligations through the transactions with Shenzhen +Development Bank. +The Company undertakes that, after the completion of the major asset restructuring and during the +period when the Company remains as the controlling shareholder of Shenzhen Development Bank, the +Company shall maintain the independence of Shenzhen Development Bank and ensure that Shenzhen +Development Bank is independent from the Company and the enterprises under its control in respect +of personnel, assets, finance, organization and business. +As at December 31, 2017, the above undertakings were still being performed and there was no breach of the +above undertakings. +Undertaking in Respect of the Issuance of Ping An Convertible Bonds +During the period of issuing Ping An Convertible Bonds by the Company, in terms of certain subsidiaries +engaging in construction of properties for self-use purpose and retirement communities, the Company +undertakes that, it complies and will strictly comply with relevant regulations in relation to the insurance +funds used in real estate investment and the principle that the insurance funds should only be applied +for specific property development purpose without the motive of property speculation or sale in an +inappropriate form. It will not develop or sell commercial housing by means of investment in retirement +communities or real estate for self-use purpose. +142 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +FULFILLMENTS OF UNDERTAKINGS +The Number of Options +Details of major subsidiaries and associates of the Company are set out in Note 5.(1) and Note 29 to the +consolidated financial statements respectively. +The Autohome Committee has the discretion to fix any minimum period(s) for which an Autohome Option +or any part thereof has to be held before the exercise of the subscription rights attaching thereto. The +Autohome Share Incentive Scheme of 2016 will expire on the tenth anniversary of the effective date, being +March 21, 2027. +Ping An Insurance (Group) Company of China, Ltd. +To the Shareholders of +Independent Auditor's Report +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 145 +Annual Report 2017 +No further significant events of the Company were required to be disclosed during the Reporting Period. +OTHER SIGNIFICANT EVENTS +All investors are requested to read this part carefully. Shareholders are recommended to consult their +tax advisors for tax effects regarding their holding and disposing of the shares of the Company, involving +the PRC, Hong Kong and other countries and regions. The Company will announce detailed arrangement +regarding the income tax withholding when it distributes 2017 final dividend to holders of A shares on the +website of SSE separately. +For investors via the Shanghai Stock Connect Program who are tax residents of other countries or regions +(excluding Hong Kong), which have entered into a tax treaty with the PRC stipulating a dividend tax rate +of less than 10%, those enterprises or individuals may, or may entrust a withholding agent to, apply to the +competent tax authorities of the Company for the entitlement of the rate under such tax treaty. Upon +approval by the tax authorities, the paid amount in excess of the tax payable based on the tax rate under +such tax treaty will be refunded. +For Hong Kong investors (including enterprises and individuals) investing in the Company's A Shares +via the Shanghai Stock Connect Program, the final dividend will be paid in Renminbi by the Company +through the Shanghai Branch of China Securities Depository and Clearing Corporation Limited to Hong +Kong Securities Clearing Company Limited, and the Company will withhold income tax at the rate of 10% +as stipulated in the Notice on Tax Policies for Pilot Mechanism of Shanghai-Hong Kong Stock Connect +Program (Cai Shui [2014] No. 81). +Income Tax Withholding for A Shareholders via the Shanghai Stock Connect Program +For Mainland enterprise investors that invest in the H Shares of the Company via the Hong Kong Stock +Connect Program, the Company will not withhold income tax in the distribution of the final dividend and +the Mainland enterprise investors shall declare and pay the tax on their own. +For Mainland individual investors who invest in the H Shares of the Company via the Hong Kong Stock +Connect Program, the Company will withhold individual income tax at the rate of 20% in the distribution of +the final dividend. Individual investors may, by producing valid tax payment proofs, apply to the competent +tax authority of China Securities Depository and Clearing Corporation Limited for tax refund relating to the +withholding tax already paid abroad. For Mainland securities investment funds that invest in the H Shares +of the Company via the Hong Kong Stock Connect Program, the Company will withhold individual income +tax in the distribution of the final dividend pursuant to the above provisions; +For Mainland investors (including enterprises and individuals) investing in the Company's H Shares via the +Hong Kong Stock Connect Program, China Securities Depository and Clearing Corporation Limited, as the +nominee holding H Shares for investors via the Hong Kong Stock Connect Program, will receive the final +dividend distributed by the Company and distribute such final dividend to the relevant investors through +its depositary and clearing system. The final dividend to be distributed to the investors via the Hong +Kong Stock Connect Program will be paid in Renminbi. Pursuant to the Notice on Tax Policies for Pilot +Mechanism of Shanghai-Hong Kong Stock Connect Program (Cai Shui [2014] No. 81) and the Notice on Tax +Policies for Pilot Mechanism of Shenzhen - Hong Kong Stock Connect Program (Cai Shui [2016] No. 127): +Income Tax Withholding for H Shareholders via the Hong Kong Stock Connect Program +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +144 +The Company will withhold the enterprise income tax as well as the individual income tax for shareholders +as required by law on the basis of the Company's register of members of H shares on the Record Date. The +Company assumes no liability and will not deal with any dispute over income tax withholding triggered by +failure to submit proof materials within the stipulated time frame, and holders of H shares of the Company +shall either personally or appoint a representative to attend to the procedures in accordance with the +applicable tax regulations and relevant provisions of the PRC. +If individual holders appear on the Company's register of members of H shares and are citizens from the +countries or regions applying a tax rate of less than 10% under tax agreements, they are not applicable in +relation to the withheld individual tax at the rate of 10% by the Company, and the Company may handle +applications on their behalf for preferential treatments as stipulated in relevant agreements pursuant to +the Notice of the State Administration of Taxation on Issues about the Administrative Measures for Non- +residents to Enjoy the Treatments of Tax Treaties (Notice of the State Administration of Taxation [2015] No. +60). Qualified shareholders are required to submit to Computershare Hong Kong Investor Services Limited +at or before 4:30 p.m. on Friday, June 8, 2018 a written authorization and relevant evidencing documents, +which shall be handed on by the Company to the applicable tax authorities for approval, and then excess +portions of the tax amounts withheld can be refunded. +(incorporated in the People's Republic of China with limited liability) +Pursuant to relative tax regulations, the Company shall generally be obligated to withhold individual +income tax at the tax rate of 10% when it distributes the 2017 final dividend to individual holders of H shares +appearing on the Company's register of members of H shares on the Record Date. However, if the tax +regulations and relevant tax agreements state otherwise, the Company will withhold and pay the individual +income tax based on the amount of the dividend at the relevant tax rate and in accordance with the +procedures as stipulated. +OPINION +The consolidated financial statements of Ping An Insurance (Group) Company of China, Ltd. (the +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +146 +We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our +opinion. +We conducted our audit in accordance with Hong Kong Standards on Auditing ('HKSAs') issued by +the Hong Kong Institute of Certified Public Accountants ('HKICPA'). Our responsibilities under those +standards are further described in the Auditor's Responsibilities for the Audit of the Consolidated Financial +Statements section of our report. +BASIS FOR OPINION +In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial +position of the Group as at 31 December 2017, and of its consolidated financial performance and its +consolidated cash flows for the year then ended in accordance with International Financial Reporting +Standards (IFRSS') and have been properly prepared in compliance with the disclosure requirements of the +Hong Kong Companies Ordinance. +Our opinion +the notes to the consolidated financial statements, which include a summary of significant accounting +policies. +the consolidated statement of cash flows for the year then ended; and +the consolidated statement of changes in equity for the year then ended; +• +• +• +the consolidated statement of comprehensive income for the year then ended; +• +the consolidated statement of income for the year then ended; +• +the consolidated statement of financial position as at 31 December 2017; +• +'Company') and its subsidiaries (the 'Group') set out on pages 154 to 292, which comprise: +What we have audited +As at December 31, 2017, the details and movements of the Autohome Share Incentive Scheme of 2016 in +relation to the Autohome Options are as follows: +Annual Report 2017 +GENERAL ANALYSIS OF EXTERNAL INVESTMENT +The participants were 773 key employees of the Company and its subsidiaries including, among others, +the directors, employee representative supervisors, and senior management. The sources of funding were +legitimate salaries and performance bonuses of the employees. +The share purchase was conducted by the manager of the Plan, China Merchants Securities Asset +Management Co., Ltd. from March 17, 2016 to March 21, 2016 in the secondary market, 14,803,850 A shares +of the Company in total were purchased for a total price of RMB481,578,936.53 (expenses inclusive) and an +average price of RMB32.53 per share, accounting for 0.081% of the total share capital of the Company at that +time. These shares are subject to a lock-up period from March 23, 2016 to March 22, 2017. For details of the +share purchase, please refer to the Announcement regarding the Completion of Share Purchase under the +2016 Key Employee Share Purchase Plan published by the Company on the websites of the HKEX and the +SSE on March 22, 2016 and March 23, 2016 respectively. +During the Reporting Period, one third of the shares under the Plan for this phase were unlocked and +vested in batches to 721 employees. As to the remaining 52 employees who did not qualify for the vesting, +582,029 shares were forfeited. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Implementation in 2017 +The participants were 1,157 key employees of the Company and its subsidiaries including, among others, +the directors, employee representative supervisors, and senior management. The sources of funding were +legitimate salaries and performance bonuses of the employees. +The share purchase was conducted by the manager of the Plan, China Merchants Securities Asset +Management Co., Ltd. from March 23, 2017 to March 27, 2017 in the secondary market, 16,419,990 A shares +of the Company in total were purchased for a total price of RMB603,498,822.25 (expenses inclusive) and an +average price of RMB36.74 per share, accounting for 0.090% of the total share capital of the Company at that +time. These shares are subject to a lock-up period from March 29, 2017 to March 28, 2018. For details of the +share purchase, please refer to the Announcement regarding the Completion of Share Purchase under the +2017 Key Employee Share Purchase Plan published by the Company on the websites of the HKEX and the +SSE on March 28, 2017 and March 29, 2017 respectively. During the Reporting Period, there was no change in +equity as a result of disposal by holders of the Plan. +The manager of the Plan is China Merchants Securities Asset Management Co., Ltd., and was not changed +during the Reporting Period. +IMPLEMENTATION OF SHARE INCENTIVE SCHEME OF THE COMPANY AND ITS EFFECTS +During the Reporting Period, the Company did not implement share incentive scheme based on the +Company's shares. +Amended and restated share incentive scheme of Autohome of 2016 ("Autohome Share Incentive +Scheme of 2016") +The Annual General Meeting held by the Company on June 16, 2017 deliberated and approved the +Autohome Share Incentive Scheme of 2016, involving the grant of options ("Autohome Options") to, or for +the benefit of, specified participants to subscribe for Class A Ordinary Shares of Autohome ("Autohome +Shares"). +The purpose of the Autohome Share Incentive Scheme of 2016 is intended to provide such participants with +an incentive for outstanding performance to generate superior returns to the Autohome's shareholders. +The Autohome Share Incentive Scheme of 2016 is further intended to provide flexibility to Autohome +in its ability to motivate, attract, and retain the services of directors, employees, and consultants upon +whose judgment, interest, and special effort the successful conduct of the Autohome's operation is largely +dependent. +Pursuant to the terms of the Autohome Share Incentive Scheme of 2016, the board or the remuneration +committee authorized by the board of Autohome ("Autohome Committee") may grant options to eligible +participants, including employees, consultants and all directors of the Autohome, with reference to their +past, present and expected commitment and contribution to Autohome and/or the related entities, to +subscribe for such number of Autohome Shares as the Autohome Committee may determine. +The total number of Autohome Shares which may be issued upon exercise of all Autohome Options to +be granted under the Autohome Share Incentive Scheme of 2016 and any other share option schemes of +Autohome must not in aggregate exceed 10% of the issued and outstanding Autohome Shares as of June +16, 2017, on which the shareholders of the Company approved the Autohome Share Incentive Scheme of +2016. According to the Autohome Share Incentive Scheme of 2016, the maximum number of Autohome +shares to be issued is 4,890,000, representing approximately 4.17% of the total issued shares of Autohome +as at the date of this report. Unless approved by the shareholders of Autohome and the Shareholders of +the Company in the manner set out in the Autohome Share Incentive Scheme of 2016, the total number of +Autohome Shares issued and to be issued upon the exercise of the Autohome Options granted and to be +granted to any participant (including both exercised and outstanding Autohome Options) in any 12-month +period up to and including the date of grant shall not exceed 1% of the issued and outstanding Autohome +Shares as at the date of grant. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 139 +CORPORATE GOVERNANCE +Significant Events +The exercise price per Autohome Share of an Autohome Option shall be determined by the Autohome +Committee which may be a fixed or variable price related to the fair market value of the Autohome Shares, +to the extent not prohibited by the applicable laws. Autohome, as a company listed on the New York Stock +Exchange, files its annual financial results with the U.S. Securities and Exchange Commission under the +relevant regulatory rules of the U.S. Considering the consistency of information disclosure, the Company +would not herein disclose the value of the Autohome Options granted to the participants during the +Reporting Period and the relevant accounting policies. +Implementation in 2016 +Significant Events +During the Reporting Period, one third of the shares under the Plan for this phase were unlocked and +vested in batches to 701 employees. As to the remaining 64 employees who did not qualify for the vesting, +299,622 shares were forfeited. +The share purchase was conducted by the manager of the Plan, China Merchants Securities Co., Ltd. +(changed to China Merchants Securities Asset Management Co., Ltd. on September 9, 2015 due to +establishment of the subsidiary) from March 20, 2015 to March 26, 2015 in the secondary market; 4,050,253 +A shares of the Company in total were purchased for a total price of RMB312,047,645 (expenses inclusive), +accounting for 0.044% of the total share capital of the Company at that time. For details of the share +purchase, please refer to the Announcement regarding the Completion of Share Purchase under the 2015 +Key Employee Share Purchase Plan published by the Company on the websites of the HKEx and the SSE on +March 27, 2015 and March 30, 2015 respectively. +Ping An is an integrated financial services group, and investment is one of its core businesses. The +investment of insurance funds represents a majority of the equity investment of the Company. The +investment of insurance funds is subject to relevant laws and regulations. For details of the asset allocation +of the investment portfolio of insurance funds, please refer to relevant sections headed "Business Analysis". +Material Equity Investment +During the Reporting Period, there was no material equity investment that was required to be disclosed. +Material Non-equity Investment +During the Reporting Period, there was no material non-equity investment that was required to be +disclosed. +Financial Instruments recorded at Fair Value +Details of financial instruments recorded at fair value of the Company are set out in Note 47 to the +consolidated financial statements. +SALE OF MAJOR ASSETS AND EQUITIES +During the Reporting Period, there was no sale of major assets and equities that was required to be +disclosed. +MAJOR SUBSIDIARIES AND ASSOCIATES OF THE COMPANY +As the Company's profit distribution for 2014 included the conversion of capital reserve into share capital +in a proportion of 10 shares for every 10 shares held, the total number of shares held under the Plan for this +phase had changed to 8,100,506 shares. +STRUCTURED ENTITIES CONTROLLED BY THE COMPANY +Ping An Insurance (Group) Company of China, Ltd. +137 +CORPORATE GOVERNANCE +138 +38 +Significant Events +IMPLEMENTATION OF THE KEY EMPLOYEE SHARE PURCHASE PLAN OF THE COMPANY +As deliberated at the 16th Meeting of the 9th Board of Directors held on October 28, 2014 and approved at +the 1st Extraordinary General Meeting for 2015 held on February 5, 2015, the Key Employee Share Purchase +Plan (the "Plan") of the Company has been officially implemented. Since the implementation of this Plan, +the Company has had stable operations; the shareholders, the Company, and the employees have shared +benefits and risks, providing a strong foundation for further improvement of the Company's governance +structure as well as establishing and improving the long-term incentive and restraint mechanisms to +facilitate long-term sustainable, healthy development of the Company. +As at the end of the Reporting Period, three phases of the Plan had been implemented. +Implementation in 2015 +The participants were 839 key employees of the Company and its subsidiaries including, among others, +the directors, employee representative supervisors, and senior management. The sources of funding were +legitimate salaries and performance bonuses of the employees. +Details of Structured Entities controlled by the Company are set out in Note 5.(2) to the consolidated +financial statements. +Upon the confirmation of the Company after having made consultation with the relevant tax authorities, +and pursuant to the applicable provisions of the Individual Income Tax Law of the People's Republic +of China and its implementation regulations, the individual resident shareholders outside the PRC shall +pay individual income tax upon their receipt of the distributed dividends in respect of the shares issued +by domestic non-foreign investment enterprises in Hong Kong, which shall be withheld by obligors on +behalf of such individual shareholders by law. Those individual resident shareholders outside the PRC +may, however, enjoy relevant preferential treatments in accordance with the provisions of applicable +tax agreements signed between the countries or regions where they belong by virtue of residential +identification and the PRC as well as the tax arrangements made between the Mainland China and Hong +Kong (Macau). +Ping An Insurance (Group) Company of China, Ltd. +YAO Jason Bo +Director +(22,043) +(17,827) +7 +587,615 +451,728 +Change in unearned premium reserves +(14,625) +(10,108) +Net earned premiums +572,990 +441,620 +Reinsurance commission revenue +6,728 +6,353 +Interest revenue from banking operations +8 +147,386 +131,075 +Fees and commission revenue from non-insurance operations +9 +44,407 +39,859 +Investment income +10 +152,101 +115,053 +(17,420) +469,555 +2016 +605,035 +• +Obtain an understanding of internal control relevant to the audit in order to design audit procedures +that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the +effectiveness of the Group's internal control. +Evaluate the appropriateness of accounting policies used and the reasonableness of accounting +estimates and related disclosures made by the directors. +Conclude on the appropriateness of the directors' use of the going concern basis of accounting and, +based on the audit evidence obtained, whether a material uncertainty exists related to events or +conditions that may cast significant doubt on the Group's ability to continue as a going concern. If we +conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to +the related disclosures in the consolidated financial statements or, if such disclosures are inadequate, +to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our +auditor's report. However, future events or conditions may cause the Group to cease to continue as a +going concern. +Evaluate the overall presentation, structure and content of the consolidated financial statements, +including the disclosures, and whether the consolidated financial statements represent the underlying +transactions and events in a manner that achieves fair presentation. +Obtain sufficient appropriate audit evidence regarding the financial information of the entities or +business activities within the Group to express an opinion on the consolidated financial statements. We +are responsible for the direction, supervision and performance of the Group audit. We remain solely +responsible for our audit opinion. +We communicate with Audit and Risk Management Committee regarding, among other matters, the +planned scope and timing of the audit and significant audit findings, including any significant deficiencies in +internal control that we identify during our audit. +We also provide Audit and Risk Management Committee with a statement that we have complied with +relevant ethical requirements regarding independence, and to communicate with them all relationships and +other matters that may reasonably be thought to bear on our independence, and where applicable, related +safeguards. +From the matters communicated with Audit and Risk Management Committee, we determine those matters +that were of most significance in the audit of the consolidated financial statements of the current period +and are therefore the key audit matters. We describe these matters in our auditor's report unless law or +regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we +determine that a matter should not be communicated in our report because the adverse consequences of +doing so would reasonably be expected to outweigh the public interest benefits of such communication. +The engagement partner on the audit resulting in this independent auditor's report is Chow Sai Keung. +PricewaterhouseCoopers +Certified Public Accountants +Share of profits and losses of associates and +Hong Kong, 20 March 2018 +Ping An Insurance (Group) Company of China, Ltd. +153 +FINANCIAL STATEMENTS +Consolidated Statement of Income +For the year ended 31 December 2017 +(in RMB million) +Gross written premiums +Less: Premiums ceded to reinsurers +Net written premiums +Notes +2017 +7 +Annual Report 2017 +jointly controlled entities +7,145 +(1,370) +General and administrative expenses +13, 23 +(40,814) +(45,491) +(128) +(145,126) +1,401 +(141,007) +Finance costs +(11,167) +(12,144) +Other expenses +(21,665) +Foreign exchange (losses)/gains +(21,939) +(839,830) +(680,077) +Profit before tax +13 +134,740 +94,411 +Income tax +Profit for the year +Attributable to: +Owners of the parent +Non-controlling interests +14 +Total expenses +AUDITOR'S RESPONSIBILITIES FOR THE AUDIT OF THE CONSOLIDATED +FINANCIAL STATEMENTS (CONTINUED) +Loan loss provisions, net of reversals +(6,599) +Other revenues and other gains +11 +43,813 +41,898 +Total revenue +974,570 +774,488 +Gross claims and policyholders' benefits +12 +Less: Reinsurers' share and policyholders' benefits +12 +(436,658) +9,415 +(4,392) +(334,500) +Claims and policyholders' benefits +(427,243) +(324,814) +Commission expenses on insurance operations +(114,587) +(78,754) +Interest expenses on banking operations +8 +(72,501) +(52,937) +Fees and commission expenses on +non-insurance operations +9 +9,686 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +152 +Impairment of +Key Audit Matter +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +We also tested the mathematical accuracy of the +calculation. +We evaluated the overall reasonableness of the +collectively assessed loan loss provision with +respect to the qualitative and quantitative changes +in underlying loan portfolio, such as changes in +non-performing loan ratios and provision ratios to +assess whether it reflected the current economic +environment and was in line with recent loss +experience and represented current credit risks. +We tested the accuracy and completeness of loan +information used in the impairment model; in +particular, we evaluated and tested the accuracy of +overdue periods recorded and the corresponding +risk classifications. +For the collectively assessed loan loss provisions, +we independently evaluated the methodology +and key assumptions used for material portfolios +by reference to market practices; in particular, +we evaluated the migration rate adopted by +management against the macro economic +data, financial and industry data issued by the +government and regulators. +Collective assessment +For individually assessed loan loss provisions, on +a sample of selected impaired loans, we examined +the forecasts of future cash flows prepared +by management to support the calculation of +the impairment, validated accuracy of source +data, evaluated the assumptions and compared +estimates to external evidence where available. +We selected a sample of loans based on our +experience of the credit risk characteristics +of borrowers and size of the loan to perform +independent credit review, to assess whether these +loans were impaired and whether the loss event +was identified by management on a timely basis. +Individual assessment +(1) Loans and advances to customers +Individual and collective assessment for loans and +advances to customers: +As at 31 December 2017, the Group's loans and +advances, finance bonds, corporate bonds, +asset management schemes, debt schemes +and trust schemes represented 53% of total +assets. We focused on this area because the +management exercised significant judgements +on the credit risk assessment as well as both +the timing of recognition of impairment and the +estimation of the size of any such impairment. +Refer to note 3. (16), 4. (2), 20, 23 and 46. (3) to +the consolidated financial statements +Debt schemes and trust schemes +(5) +(4) Asset management schemes +(3) Corporate bonds +(2) Finance bonds +(1) Loans and advances to customers +Key Audit Matter +Impairment of +Independent Auditor's Report +148 +FINANCIAL STATEMENTS +How our audit addressed the Key Audit Matter +We assessed and tested the design and operating +effectiveness of the controls over impairment data +and calculations. These controls included those over +the identification of which assets were impaired, the +assumptions used and accuracy of the data input, and +the calculation of the impairment. +147 +(2) Finance bonds +(4) Asset management schemes +We evaluated assumptions used in the actuarial +models for the valuation of life insurance contract +liabilities; specifically we assessed economic and +operating assumptions by reference to relevant +company specific and industry historical data, and +for future development by reference to market +trends and market volatility, where applicable. +We assessed the Group's methodology for +calculating the insurance contract liabilities against +recognized actuarial practices. +We involved our actuarial specialists and performed +following procedures in this area: +How our audit addressed the Key Audit Matter +that involves significant judgements over the +ultimate total settlement values of insurance +contract liabilities. Economic assumptions, such +as investment returns and associated discount +rates, and operating assumptions such as +mortality, persistency (including consideration +of policyholder behaviour) and loss ratio are +the key inputs used to estimate these insurance +contract liabilities. +As at 31 December 2017, the Group had +significant life insurance contract liabilities +(policyholders' reserve) and non-life insurance +contract liabilities (claim reserves) represented +22% of the total liabilities. This is an area +Refer to note 3. (31), 4. (4), 40 and 46. (1) to the +consolidated financial statements +reserves +Valuation of policyholders' reserves and claim +Key Audit Matter +Independent Auditor's Report +FINANCIAL STATEMENTS +(3) Corporate bonds +149 +Annual Report 2017 +Based on the work performed, the impairment +assessment approach and methodologies adopted by the +management for the Group's loans and advances, finance +bonds, corporate bonds, asset management schemes, +debt schemes and trust schemes are considered +acceptable. +We tested the mathematical accuracy of the +calculation. +We checked the reasonableness of assumptions +used in the impairment models, including loss ratio, +adjustments for risks in specific industries, regions +and macro-economic environment. +We reviewed the Group's methodology for +collective assessment to assess whether it was in +line with market practices. +Collective assessment +We examined the Group's individual assessment +on sample basis, by reviewing issuers' information +such as current financial condition and payment +history to verify whether the management's credit +ratings of selected investments reflected credit +risk of those investments under current economic +environment and to assess whether there was +evidence of impairment and whether the loss event +was identified by management on a timely basis. +Individual assessment +Individual and collective assessment for finance bonds, +corporate bonds, asset management schemes, debt +schemes and trust schemes: +How our audit addressed the Key Audit Matter +(continued) +(5) Debt schemes and trust schemes +Ping An Insurance (Group) Company of China, Ltd. +(34,762) +Ping An Insurance (Group) Company of China, Ltd. +Based on the work performed, the valuation +methodologies and inputs adopted by the management +are considered acceptable. +IFRS 9 revamps the previously used financial +instruments classification and measurement +("C&M") framework adopted by the Group +and introduces a more sophisticated expected +credit loss ("ECL”) framework for estimating +impairment provision. We focus on this area +because of the significant impact brought +by changes in classification and significant +management judgements applied on ECL +models. There are also new data inputs required +by these new ECL models, which have not +been used previously for the preparation of the +accounting records. Where data is unavailable, +judgements in developing assumptions and +seeking reasonable alternatives are required. +How our audit addressed the Key Audit Matter +We reviewed the Group's accounting policies in relation +to IFRS 9, and performed the following procedures +to assess the reasonableness of the disclosure on the +impact of adopting IFRS 9: +We reviewed the Group's overall policies and +procedures in relation to the C&M and ECL. For +the classification of debt financial instruments, +we reviewed the business model documentation +and tested the supporting evidence on a +sampling basis. We understood and evaluated the +methodology and logic of the contractual cash flow +test, and re-performed contractual cash flow test +on the debt instruments on a sampling basis. For +the classification of equity financial instruments, we +reviewed the designation criteria for classification +of financial assets designated by management +as fair value through other comprehensive +income ("FVOCI") by evaluating whether such +financial assets satisfied the conditions of equity +instruments designated as FVOCI under IFRS 9 +on a sampling basis. For the changes to fair value +measurement due to changes in classification, we +also assessed the valuation model methodologies +and the reasonableness of assumptions made +against industry practices and valuation guidelines. +We also verified the accuracy of data inputs used +in valuation on a sampling basis. +We assessed whether ECL models built covered +all relevant on and off balance sheet exposures to +be subject to ECL. For material debt portfolios, we +involved our credit modelling specialists to review +ECL model methodologies. +We involved our credit modelling specialists +to evaluate the application of key ECL model +definitions, parameters and assumptions, which +includes staging, possibility of default, loss +given default, exposure at default, discount rate, +etc., and assessed the reasonableness of key +management judgements involved. We assessed +the completeness and accuracy of the data transfer +and tested the accuracy of certain data inputs on a +sampling basis. +We reviewed management analysis of the +impact on the impairment provision from the +adoption of IFRS 9 to assess whether the impact +I was in line with our understanding of the ECL +models adopted, the assumptions made, and our +understanding of the characteristics of the Group's +financial instruments which are subject to ECL. +Based on the work performed, the overall IFRS 9 +approach, the C&M methodologies, major ECL models +and inputs used by management to support the +disclosure on the impact of adopting IFRS 9 is considered +acceptable. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +151 +IFRS 9: Financial instruments ("IFRS 9") is +a new and complex accounting standard +effective from 1 January 2018 which requires +considerable judgements and interpretations +in its implementation. International Accounting +Standard 8: Accounting Policies, Changes in +Accounting Estimates and Errors requires +disclosure in the financial statements of the +reasonably estimable information relevant +to assessing the possible impact of the first +adoption of IFRS 9. +FINANCIAL STATEMENTS +OTHER INFORMATION +The directors of the Company are responsible for the other information. The other information comprises all +of the information included in the annual report other than the consolidated financial statements and our +auditor's report thereon. +Our opinion on the consolidated financial statements does not cover the other information and we do not +express any form of assurance conclusion thereon. +In connection with our audit of the consolidated financial statements, our responsibility is to read the +other information and, in doing so, consider whether the other information is materially inconsistent with +the consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be +materially misstated. +If, based on the work we have performed, we conclude that there is a material misstatement of this other +information, we are required to report that fact. We have nothing to report in this regard. +RESPONSIBILITIES OF DIRECTORS AND AUDIT AND RISK MANAGEMENT +COMMITTEE FOR THE CONSOLIDATED FINANCIAL STATEMENTS +The directors of the Company are responsible for the preparation of the consolidated financial statements +that give a true and fair view in accordance with IFRSS and the disclosure requirements of the Hong Kong +Companies Ordinance, and for such internal control as the directors determine is necessary to enable the +preparation of consolidated financial statements that are free from material misstatement, whether due to +fraud or error. +In preparing the consolidated financial statements, the directors are responsible for assessing the Group's +ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using +the going concern basis of accounting unless the directors either intend to liquidate the Group or to cease +operations, or have no realistic alternative but to do so. +Audit and Risk Management Committee are responsible for overseeing the Group's financial reporting +process. +AUDITOR'S RESPONSIBILITIES FOR THE AUDIT OF THE CONSOLIDATED +FINANCIAL STATEMENTS +Our objectives are to obtain reasonable assurance about whether the consolidated financial statements +as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's +report that includes our opinion. We report our opinion solely to you, as a body, and for no other purpose. +We do not assume responsibility towards or accept liability to any other person for the contents of this +report. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in +accordance with HKSAS will always detect a material misstatement when it exists. Misstatements can arise +from fraud or error and are considered material if, individually or in the aggregate, they could reasonably +be expected to influence the economic decisions of users taken on the basis of these consolidated financial +statements. +As part of an audit in accordance with HKSAs, we exercise professional judgment and maintain professional +scepticism throughout the audit. We also: +Identify and assess the risks of material misstatement of the consolidated financial statements, whether +due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit +evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting +a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may +involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control. +Independent Auditor's Report +Annual Report 2017 +Refer to Note 2 to the consolidated financial +statements. +Key Audit Matter +We assessed the methodologies and models used by +the Group against industry practices and valuation +guidelines. We compared assumptions and inputs used +against relevant benchmarks and investigated significant +variances. We also tested, for a selection of pricing inputs +used, that they were correctly input into pricing models. +How our audit addressed the Key Audit Matter +We tested the design and operating effectiveness of +the Group's key controls supporting the identification, +measurement and oversight of valuation risks of financial +instruments. Specifically we tested controls over the +Group's model validation and approval processes, data +feeds and inputs to valuation model processes and +reporting processes. +It is an area which involved significant audit +effort due to the application of valuation +techniques involving the exercise of judgement +and the use of assumptions and estimates. +Management exercised judgement in selecting +the valuation techniques and inputs in +performing the valuation for the complex +investments. +As at 31 December 2017, the Group's financial +instruments carried at fair value and classified +as Level 3 represented 3% of the total assets. +Refer to note 3. (11), 4. (1) and 47 to the +consolidated financial statements +Valuation of financial instruments +Key Audit Matter +Disclosure on the impact of adopting IFRS 9 +Valuation of policyholders' reserves and claim reserves +Impairment of loans and advances to customers, finance bonds, corporate bonds, asset management +schemes, debt schemes and trust schemes +• +Disclosure on the impact of adopting IFRS 9 +Valuation of financial instruments +Key audit matters identified in our audit are summarised as follows: +Key audit matters are those matters that, in our professional judgment, were of most significance in our +audit of the consolidated financial statements of the current period. These matters were addressed in +the context of our audit of the consolidated financial statements as a whole, and in forming our opinion +thereon, and we do not provide a separate opinion on these matters. +KEY AUDIT MATTERS +We are independent of the Group in accordance with the HKICPA's Code of Ethics for Professional +Accountants ('the Code'), and we have fulfilled our other ethical responsibilities in accordance with the +Code. +Independence +BASIS FOR OPINION (CONTINUED) +We tested the accuracy and completeness of policy +data input into the actuarial models. +We also performed analysis of the movements in +life insurance contract liabilities during the year, +including consideration of whether the movements +were in line with the assumptions adopted by the +Group, our understanding of developments in the +business, and our experience derived from market +practice. +Based on the work performed, the key valuation +assumptions and methodologies adopted by the +management are considered acceptable. +150 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +• +For the non-life insurance contract liabilities, we +performed independent modelling on selected +classes of business. We compared our results +to those booked by management and evaluated +significant variances, including consideration of +retrospective analysis result. +99,978 +72,368 +6,493,075 +5,576,903 +Share capital +34 +18,280 +18,280 +Reserves +35 +217,881 +188,910 +Retained profits +35 +234,806 +237,190 +Equity attributable to owners of the parent +Non-controlling interests +473,351 +383,449 +35 +114,566 +103,012 +Total equity +587,917 +486,461 +Liabilities +Due to banks and other financial institutions +37 +176,259 +780,530 +261,413 +Equity +28 +4,109 +4,084 +Investments in associates and jointly controlled entities +29 +86,207 +48,955 +Investment properties +30 +40,108 +36,568 +Property and equipment +33 +31 +40,143 +Intangible assets +32 +60,981 +63,017 +Deferred tax assets +43 +40,141 +28,292 +Other assets +Total assets +Equity and liabilities +47,067 +investment contracts +584,794 +14,060 +45,622 +39,216 +Bonds payable +42 +451,283 +349,825 +Deferred tax liabilities +43 +25,891 +11,274 +Other liabilities +44 +Policyholder dividend payable +351,517 +Total liabilities +5,905,158 +5,090,442 +Total equity and liabilities +56 +156 +6,493,075 +5,576,903 +The financial statements on pages 154 to 292 were approved and authorized for issue by the Board of +Directors on 20 March 2018 and were signed on its behalf. +MA Mingzhe +Director +Annual Report 2017 +SUN Jianyi +Director +272,834 +Other financial liabilities held for trading +44,930 +41 +25,883 +Assets sold under agreements to repurchase +38 +133,981 +89,166 +Derivative financial liabilities +22 +17,950 +8,715 +Customer deposits and payables to brokerage customers +39 +1,952,695 +50,309 +1,894,377 +5,468 +Income tax payable +28,775 +8,565 +22,003 +Insurance payables +114,108 +113,387 +Insurance contract liabilities +40 +1,932,969 +1,625,473 +Investment contract liabilities for policyholders +Accounts payable +We evaluated assumptions used in the actuarial +models for non-life insurance contract liabilities, +such as ultimate loss ratio, claim adjustment +expense and risk adjustment to company specific +and industry historical data, where applicable. +Policyholder account assets in respect of +38,775 +jointly controlled entities +Note +2017 +2016 +99,978 +72,368 +38,653 +(16,026) +(4,288) +4,625 +(924) +1,190 +Exchange differences on translation of foreign operations +93 +Income tax relating to components of +other comprehensive income +(11,653) +2,692 +Other comprehensive income for the year, net of tax +15 +21,881 +(7,567) +Total comprehensive income for the year +121,859 +64,801 +Attributable to: +(48) +· Owners of the parent +Shadow accounting adjustments +Other comprehensive income +89,088 +62,394 +10,890 +9,974 +99,978 +72,368 +RMB +RMB +Earnings per share attributable to ordinary equity +holders of the parent: +Basic +Diluted +Items that may be reclassified subsequently to profit or loss: +Available-for-sale financial assets +154 +17 +4.99 +3.50 +17 +4.99 +3.49 +Ping An Insurance (Group) Company of China, Ltd. +Consolidated Statement of Comprehensive Income +For the year ended 31 December 2017 +Share of other comprehensive income of associates and +(in RMB million) +Profit for the year +Annual Report 2017 +39,706 +· Non-controlling interests +54,710 +318,236 +2,559,137 +561,143 +318,860 +2,156,291 +21 +630,676 +426,908 +23 +16,192 +1,660,864 +8,836 +1,458,291 +24 +19 +45,694 +25 +71,923 +22,353 +26 +15,633 +15,269 +27 +112,028 +78,056 +Policyholder account assets in respect of +insurance contracts +28 +35,325 +110,672 +483,891 +80222222 +11,187 +10,091 +121,859 +64,801 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +155 +FINANCIAL STATEMENTS +Consolidated Statement of Financial Position +As at 31 December 2017 +(in RMB million) +Assets +18 +Cash and amounts due from banks and +Balances with the Central Bank and statutory deposits +Notes +31 December 2017 +31 December 2016 +Fixed maturity investments +Equity investments +Derivative financial assets +Loans and advances to customers +Premium receivables +Accounts receivable +Reinsurers' share of insurance liabilities +Finance lease receivable +other financial institutions +For the life insurance contract liabilities, we +performed independent model point testing +for newly modelled products and tested the +appropriateness of changes made to the actuarial +models during the year. +(354,767) +(12,564) +2,757 +Total +equity +86 +135,338 +79,323 +413,571 +62,394 +9,974 +72,368 +(8,851) +(8,851) +28,248 +1,167 +(7,567) +1,167 +62,394 +10,091 +(10,054) +64,801 +(10,054) +Dividend paid to +Appropriations to surplus reserves +Appropriations to general reserves +117 +8,498 +143,798 +18,280 +Equity attributable to owners of the parent +Exchange +differences +(in RMB million) +Share +capital +Capital +reserves +Surplus +reserve +funds +General +reserves +on translation +of foreign +operations +Retained +profits +Non- +controlling +Total +interests +equity +As at 1 January 2016 +Profit for the year +Other comprehensive income +for the year +Total comprehensive income +for the Year +Dividend declared (Note 16) +non-controlling interests +2,868 +8,551 +(2,868) +139,492 +11,366 +36,799 +1,253 +176,259 +103,012 +486,461 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +157 +FINANCIAL STATEMENTS +158 +58 +Consolidated Statement of Cash Flows +For the year ended 31 December 2017 +(in RMB million) +Net cash flows from operating activities +Cash flows from investing activities +Purchases of investment properties, property and +equipment, and intangible assets +Proceeds from disposal of investment properties, property +18,280 +For the year ended 31 December 2016 +As at 31 December 2016 +4,758 +(8,551) +Acquisition of subsidiaries +(1,640) +6,219 +(1,640) +6,219 +Equity transactions with +non-controlling interests +(1,927) +(3,276) +(5,203) +Contributions from +non-controlling interests +1,835 +2,059 +3,894 +Share purchase scheme +(121) +(121) +Other equity instruments +issued by subsidiaries +Others +10,236 +10,236 +4,758 +and equipment, and intangible assets +587,917 +368 237,190 +for the year +Other comprehensive income +Profit for the year +As at 1 January 2017 +(in RMB million) +Exchange +differences +Equity attributable to owners of the parent +For the year ended 31 December 2017 +For the year ended 31 December 2017 +Share +capital +Consolidated Statement of Changes in Equity +89,088 +11,187 +- +(19,194) +121,859 +- +(19,194) +Appropriations to surplus reserves +Appropriations to general reserves +(885) +Capital +reserves +Surplus +reserve +funds +Total comprehensive income +21,881 +297 +(885) +22,469 +99,978 +10,890 +89,088 +486,461 +103,012 +176,259 +1,253 +36,799 +11,366 +18,280 139,492 +22,469 +controlling +interests +Retained +profits +Non- +on translation +of foreign +operations +General +reserves +Dividend paid to +non-controlling interests +Disposal of subsidiaries +Equity transactions with +For the purpose of the consolidated statement of cash flows, cash and cash equivalents comprise cash on +hand, demand deposits, current accounts with the Central Bank and short term highly liquid investments +including assets purchased under reverse repurchase agreements and others which are readily convertible +into known amounts of cash, are subject to an insignificant risk of changes in value, and have a short +maturity of generally within three months when acquired. +166 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +301 +(46) +(2,525) +(6,675) +808 +1,109 +- +(46) +2,319 +As at 31 December 2017 +18,280 +160,385 +12,164 +44,964 +4,486 +386 +4,486 +2,705 +(10) CASH AND CASH EQUIVALENTS +114,566 +For the purpose of the consolidated statement of cash flows, the cash flows of overseas subsidiaries +are translated into RMB at the exchange rates for their functional currencies ruling at the dates of the +cash flows. Frequently recurring cash flows of overseas subsidiaries which arise throughout the year are +translated into RMB at the weighted average exchange rate for the year. +Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using +the exchange rates as at the dates of initial transactions. Non-monetary items measured at fair value in a +foreign currency are translated using the exchange rates at the date when the fair value was determined. +The gain or loss arising on translation of a non-monetary item measured at fair value is treated in line with +the recognition of the gain or loss on change in fair value of the item (i.e., translation difference on the +item whose fair value gain or loss is recognized in other comprehensive income or profit or loss is also +recognized in profit or loss or other comprehensive income, respectively). +non-controlling interests +Contributions from +non-controlling interests +Share purchase scheme +Other equity instruments +issued by subsidiaries +Others +798 +8,165 +(798) +(8,165) +(2,084) +(704) +(2,084) +(704) +(4,150) +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(8) JOINTLY CONTROLLED ENTITIES +The Group has assessed the nature of its jointly controlled entities and determined them to be joint +ventures. The Group has rights to the net assets of these jointly controlled entities. The Group's investments +in its jointly controlled entities are accounted for using the equity method of accounting, less any +impairment losses. Refer to Note 3. (7) for details of the equity method of accounting. +(9) FOREIGN CURRENCIES +These financial statements are presented in RMB, which is the Company's functional and presentation +currency. Each entity in the Group determines its own functional currency and items included in the +financial statements of each entity are measured using that functional currency. +Foreign currency transactions recorded by the entities in the Group are initially recorded using their +respective functional currency rates prevailing at the dates of the transactions. Monetary assets and +liabilities denominated in foreign currencies are translated at the functional currency rates of exchange +ruling at the end of the reporting period. Differences arising on settlement or translation of monetary items +are recognized in the statement of income. +The functional currency of most of overseas subsidiaries is the Hong Kong dollar. At the end of the +reporting period, the assets and liabilities of these overseas subsidiaries are translated into the presentation +currency of the Company at the exchange rates prevailing at the end of the reporting period and their +statements of income are translated into RMB at the average exchange rate for the year. The resulting +exchange differences are recognized in other comprehensive income and accumulated in the exchange +differences on translation of foreign operations reserve. On disposal of a foreign operation, the component +of other comprehensive income relating to that particular foreign operation is recognized in the statement +of income. +for the year +Notes +2016 +There will be no significant impact on the Group's accounting treatment on financial liabilities. +the majority of equity instruments currently classified as FVTPL will continue to be measured on the +same basis under IFRS 9 and hence there will be no actual change to the accounting for these assets. +equity instruments currently classified as AFS, part of which will be reclassified as FVOCI under IFRS +9. Those instruments are required to be measured at fair value through other comprehensive income +not recycling (i.e. any gain/loss could not be recycled to profit or loss while the dividend is recognized +through profit or loss). The remaining equity instruments would be reclassified as FVTPL and those fair +value change previously recognized in reserves would be reclassified to opening retained profits upon +first time adoption. +For the Group's equity instruments: +debt instruments currently classified as FVTPL will continue to be classified as FVTPL, there will +be no impact on retained profits from the reclassification and there will be no actual change to the +accounting for these assets. +test. +the majority of debt instruments currently classified as held-to-maturity ('HTM')/loans and receivables +('LR') will satisfy the conditions as AC and hence there will be no actual change to the accounting +for these assets. Some of debt instruments will be reclassified as FVOCI due to business model +consideration, while some of debt instruments will be reclassified as FVTPL because of failing the SPPI +the majority of debt instruments currently classified as available-for-sale ('AFS') will satisfy the +conditions for classification as at FVOCI and hence there will be no actual change to the accounting +for these assets. Some of debt instruments will be reclassified as FVTPL because of failing the solely +payment of principal and interest test (‘SPPI test'). +For the Group's debt instruments: +The new impairment model requires the recognition of impairment provisions based on ECL rather than +only incurred credit losses as is the case under the existing accounting standard, which applies to the +financial assets measured as AC and the debt instruments classified as FVOCI. This will increase impairment +provision and decrease opening retained profits upon first time adoption. +2. ISSUED BUT NOT YET EFFECTIVE INTERNATIONAL FINANCIAL +REPORTING STANDARDS ('IFRS') (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 159 +Annual Report 2017 +The Group has reviewed its financial assets and liabilities and is expecting the following impacts from the +adoption of the new standard: +The complete version of IFRS 9 ‘Financial instruments' was issued in July 2014, followed with consequential +amendments to IFRS 7 'Financial instruments: Disclosure'. IFRS 9 retains but simplifies the mixed +measurement model and establishes three primary measurement categories for financial assets: 1) +amortized cost ('AC'), 2) fair value through other comprehensive income ('FVOCI') and 3) fair value through +profit and loss ('FVTPL'). The entity should consider its business model and the contractual cash flow +characteristics of the financial asset for classification. Investments in equity instruments are required to be +measured at fair value through profit or loss with the irrevocable option at inception to present changes in +fair value in other comprehensive income not recycling (i.e. any gain/loss could not be recycled to profit +or loss while the dividend is recognized through profit or loss). There is now a new expected credit losses +('ECL') model that replaces the incurred loss impairment model used in the existing accounting standard. +For financial liabilities there were no changes to classification and measurement, except for the recognition +of changes in own credit risk in other comprehensive income for liabilities designated at fair value through +profit or loss. IFRS 9 is more principle-based and relaxes the requirements for hedge effectiveness. +Contemporaneous documentation is still required but is different to that currently prepared under the +existing accounting standard. The entity needs not restate comparative periods according to the transition +requirements of IFRS 9. The difference/adjustments between IFRS 9 and the existing accounting standard +will be transferred to retained profits or reserves. The Group could not apply the temporary exemption from +IFRS 9 under Appendix F of IFRS 4. The Group will adopt IFRS 9 on 1 January 2018. +The Group has not applied the following new and revised standards, which have been issued but are not yet +effective. +ISSUED BUT NOT YET EFFECTIVE INTERNATIONAL FINANCIAL +REPORTING STANDARDS ('IFRS') +2. +For the year ended 31 December 2017 +The new hedge accounting rules will align the accounting for hedging instruments more closely with the +Group's risk management strategies. The new concept under IFRS 9 is more principle-based, so there will be +more hedging relationships meet the criteria of hedge accounting. The Group has confirmed that its current +hedge relationships will continue be qualified to meet the criteria of hedge accounting under IFRS 9. +160 +Annual Report 2017 +To the extent that a topic is not covered explicitly by IFRS, the IFRS framework permits reference to +another comprehensive body of accounting principles, and therefore the Group has chosen to refer to the +accounting practices currently adopted by insurance companies reporting under Accounting Standards for +Business Enterprises ('PRC Accounting Standards'). +Changes in accounting policies +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES +The preparation of financial statements in conformity with IFRS requires the use of certain critical +accounting estimates. It also requires management to exercise its judgment in the process of applying the +Group's accounting policies. The areas involving a higher degree of judgment or complexity, or areas where +assumptions and estimates are significant to the consolidated financial statements are disclosed in Note 4. +The financial statements have been prepared in accordance with IFRS which comprise standards and +interpretations approved by the IASB and IFRS Interpretations Committee applicable to companies +reporting under IFRS. The financial statements have been prepared under the historical cost convention, +except for available-for-sale financial assets, and financial assets and financial liabilities (including derivative +instruments) at fair value through profit or loss, which have been measured at fair value and insurance +contract liabilities, which have been measured primarily based on actuarial methods. +(1) BASIS OF PREPARATION +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +161 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +There are no other IFRSS or IFRIC interpretations that are not yet effective that would be expected to have +a material impact on the Group. +IFRS 17, 'Insurance Contracts', was published on 18 May 2017. IFRS 17 established principles for the +recognition, measurement, presentation and disclosure of insurance contracts issued. It replaces IFRS +4, which currently permits a wide variety of practices. IFRS 17 requires a current measurement model, +where estimates are remeasured in each reporting period. The measurement is based on the building +blocks of discounted, probability-weighted cash flows, a risk adjustment and a contractual service margin +representing the unearned profit of the contract. The new standard is mandatory for financial years +commencing on or after 1 January 2021. The Group has started to assess the impact of IFRS 17. +IFRS 16, 'Leases' addresses the definition of a lease, recognition and measurement of leases and establishes +principles for reporting useful information to users of financial statements about the leasing activities of +both lessees and lessors. A key change arising from IFRS 16 is that most operating leases will be accounted +for on balance sheet for lessees. The standard replaces IAS 17 'Leases', and related interpretations. The new +standard is mandatory for financial years commencing on or after 1 January 2019. The Group has started to +assess the impact of IFRS 16. +IFRS 15, 'Revenue from contracts with customers' deals with revenue recognition and establishes principles +for reporting useful information to users of financial statements about the nature, amount, timing and +uncertainty of revenue and cash flows arising from an entity's contracts with customers. Revenue is +recognized when a customer obtains control of a good or service and thus has the ability to direct +the use and obtain the benefits from the good or service. The standard replaces IAS 18 'Revenue' and +IAS 11 'Construction contracts' and related interpretations. The standard is effective for financial years +commencing on 1 January 2018. The Group has completed the assessment of the impact of IFRS 15 and it is +expected that it will not have a material impact on the Group. +Overall, the Group's retained profits will be increased by RMB32.3 billion upon initial adoption of IFRS 9 on +1 January 2018, opening balances of reserves will be decreased by RMB35.1 billion, non-controlling interests +will be decreased by RMB2 billion and total net asset will be decreased by RMB4.8 billion respectively. +The Group will not restate comparatives on initial adoption of IFRS 9 on 1 January 2018 but will provide +detailed transition disclosure in accordance to the amended requirements of IFRS 7, which expanded +disclosure requirements and changes in presentation. These are expected to change the nature and extent +of the Group's disclosures about its financial instruments particularly in the year of the adoption of the new +standard. +REPORTING STANDARDS ('IFRS') (CONTINUED) +2. ISSUED BUT NOT YET EFFECTIVE INTERNATIONAL FINANCIAL +Ping An Insurance (Group) Company of China, Ltd. +These consolidated financial statements are presented in millions of Renminbi (‘RMB') unless otherwise +stated. +Ping An Insurance (Group) Company of China, Ltd. (the 'Company') was registered in Shenzhen, the +People's Republic of China (the 'PRC') on 21 March 1988. The business scope of the Company includes +investing in financial and insurance enterprises, as well as supervising and managing various domestic and +overseas businesses of subsidiaries, and controlled funds. The Company and its subsidiaries are collectively +referred to as the Group. The Group mainly provides integrated financial products and services and is +engaged in life insurance, property and casualty insurance, trust, securities, banking and other businesses. +The registered office address of the Company is 47th, 48th, 109th, 110th, 111th and 112th Floors, Ping An +Finance Center, No. 5033 Yitian Road, Futian District, Shenzhen, Guangdong Province, China. +1. CORPORATE INFORMATION +For the year ended 31 December 2017 +Others +Dividends paid +Interest paid +(853,733) +(1,147,255) +Repayment of borrowed funds +267,828 +348,046 +Proceeds from borrowed funds +(40,926) +51,615 +repurchase of insurance operations, net +Increase/(Decrease) in assets sold under agreements to +762,547 +953,639 +Proceeds from bonds issued +14,153 +5,595 +Capital injected into subsidiaries by non-controlling interests +Cash flows from financing activities +(330,616) +Net cash flows from financing activities +Except as listed below, the accounting policies applied are consistent with those of the annual financial +statements for the year ended 31 December 2016, as described in those annual financial statements. +(16,109) +(21,278) +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +367,552 +308,664 +49 +333,325 +367,552 +4,018 +(3,992) +Cash and cash equivalents at end of the year +Cash and cash equivalents at beginning of the year +Net foreign exchange differences +30,209 +(54,896) +(Decrease)/Increase in cash and cash equivalents +133,004 +178,588 +8,113 +4,335 +(11,694) +(13,284) +2017 +Recognition of Deferred Tax Assets for Unrealised Losses - Amendments to IAS 12 'Income tax', +amendments to IAS 7 'Statement of cash flow', and +(5,203) +(1,080) +(12,558) +124,094 +116,966 +37,980 +35,917 +1,615 +(18,156) +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 165 +Annual Report 2017 +The results of associates are included in the Company's statement of income to the extent of dividends +received and receivable. The Group's investments in associates are treated as non-current assets and are +stated at cost less any impairment losses. +Upon loss of significant influence over the associate, the Group measures and recognizes any remaining +investment at its fair value. Any differences between the carrying amount of the associate upon loss of +significant influence and the fair value of the remaining investment as well as the gain on disposal of the +associates are recognized in profit or loss. +Upon application of the equity method, the Group determines whether it is necessary to recognize an +additional impairment loss on the Group's investments in its associates. The Group determines at each +reporting date whether there is any objective evidence that the investment in the associate is impaired. If +this is the case, the Group calculates the amount of impairment as the difference between the recoverable +amount of the associate and its carrying value and recognizes the amount in the statement of income. +The financial statements of the associates are prepared for the same reporting period as the parent +company. Where necessary, adjustments are made to bring the accounting policies in line with those of the +Group. +The Group's investments in associates are stated in the consolidated financial statement of financial position +at the Group's share of net assets under the equity method of accounting, less any impairment losses. The +Group's share of post-acquisition profit or loss is recognized in the income statement, and its share of post- +acquisition movements in other comprehensive income is recognized in other comprehensive income with +a corresponding adjustment to the carrying amount of the investment. When the Group's share of losses in +an associate equals or exceeds its interest in the associate, including any other unsecured receivables, the +Group does not recognize further losses, unless it has incurred legal or constructive obligations or made +payments on behalf of the associate. Unrealized gains and losses resulting from transactions between the +Group and its associates are eliminated to the extent of the Group's investments in the associates, except +where unrealized losses provide evidence of an impairment of the asset transferred. Goodwill arising from +the acquisition of associates is included in the carrying amount of the investment and is neither amortized +nor individually tested for impairment. +An associate is an entity, not being a subsidiary or a jointly controlled entity, in which the Group has a long +term interest of generally not less than 20% of the equity voting rights and over which it is in a position to +exercise significant influence. +(7) ASSOCIATES +(6,675) +(23,139) +35,873 +(3,243,364) +50 +121,283 +227,821 +Proceeds from disposal of investments +Purchases of investments +Term deposits withdrawn/(placed), net +Acquisition of non-controlling interests in subsidiaries +Acquisition and disposal of subsidiaries, net +Interest received +Disclosure initiative +Dividends received +Others +Net cash flows used in investing activities +(19,257) +(16,624) +571 +376 +1,960,127 +2,827,962 +(2,471,001) +Rentals received +The Group has determined that all of its trust products, debt investment plans, equity investment plans +and asset funding plans, which are not controlled by the Group, are unconsolidated structured entities. +Trust products, equity investment plans and asset funding plans are managed by affiliated or unaffiliated +trust companies or asset managers and invest the funds raised in loans or equities of other companies. +Debt investment plans are managed by affiliated or unaffiliated asset managers and its major investment +objectives are infrastructure funding projects. Trust products, debt investment plans, equity investment +plans and asset funding plans finance their operations by issuing beneficiary certificates which entitle the +holders to agreed stake according to contractual terms in the respective trust products', debt investment +plans', equity investment plans' and asset funding plans' income. +The Group holds beneficiary certificates in its trust products, debt investment plans, equity investment +plans and asset funding plans. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +163 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +Where goodwill has been allocated to a cash-generating unit (or group of cash-generating units) and +part of the operation within that unit is disposed of, the goodwill associated with the operation disposed +of is included in the carrying amount of the operation when determining the gain or loss on the disposal. +Goodwill disposed in these circumstances is measured based on the relative value of the disposed +operation and the portion of the cash-generating unit retained. +Impairment of goodwill is determined by assessing the recoverable amount of the cash-generating unit +(group of cash-generating units) to which the goodwill relates. Where the recoverable amount of the cash- +generating unit (group of cash-generating units) is less than the carrying amount, an impairment loss is +recognized. An impairment loss recognized for goodwill is not reversed in subsequent periods. +After initial recognition, goodwill is measured at cost less any accumulated impairment losses. Goodwill +is tested for impairment annually or more frequently if events or changes in circumstances indicate that +the carrying value may be impaired. The Group performs its annual impairment test of goodwill as at 31 +December. For the purpose of impairment testing, goodwill acquired in a business combination is, from the +acquisition date, allocated to each of the Group's cash-generating units, or groups of cash-generating units, +that are expected to benefit from the synergies of the combination, irrespective of whether other assets or +liabilities of the Group are assigned to those units or groups of units. +Goodwill is initially measured at cost, being the excess of the aggregate of the consideration transferred, +the amount recognized for non-controlling interests and any fair value of the Group's previously held equity +interests in the acquiree over the identifiable net assets acquired and liabilities assumed. If the sum of this +consideration and other items is lower than the fair value of the net assets acquired, the difference is, after +reassessment, recognized in profit or loss as a gain on bargain purchase. +Any contingent consideration to be transferred by the acquirer is recognized at fair value at the acquisition +date. Contingent consideration classified as an asset or a liability that is a financial instrument and within +the scope of IAS 39 is measured at fair value with changes in fair value either recognized in profit or loss or +as a change to other comprehensive income. If the contingent consideration is not within the scope of IAS +39, it is measured in accordance with the appropriate IFRS. Contingent consideration that is classified as +equity is not remeasured and subsequent settlement is accounted for within equity. +For the year ended 31 December 2017 +If the business combination is achieved in stages, the previously held equity interest is remeasured at its +acquisition date fair value and any resulting gain or loss is recognized in profit or loss. +Business combinations that are not under common control are accounted for using the acquisition method. +The cost of an acquisition is measured at the acquisition date fair value which is the sum of the acquisition +date fair values of assets transferred by the Group, liabilities assumed by the Group to the former owners of +the acquiree and the equity interests issued by the Group in exchange for control of the acquiree. For each +business combination, the Group elects whether to measure the non-controlling interests in the acquiree +that are present ownership interests and entitle their holders to a proportionate share of net assets in the +event of liquidation at fair value or at the proportionate share of the acquiree's identifiable net assets. All +other components of non-controlling interests are measured at fair value. Acquisition-related costs are +expensed as incurred. +(3) BUSINESS COMBINATIONS AND GOODWILL +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +162 +Material judgment is required in determining long term insurance contract liabilities and in choosing +discount rates/investment return, mortality, morbidity, lapse rates, policy dividend, and expenses +assumptions relating to long term life insurance contracts. Such assumptions should be determined based +on current information available at the end of the reporting date. The Group has changed the above +assumptions based on current information available as at 31 December 2017 (mainly due to decrease of the +benchmarking yield curve for the measurement of insurance contract liabilities and refined the structure of +the benchmarking yield curve as well as corresponding comprehensive premium adjustments) and updated +estimate for future cash flows, with the corresponding impact on long term life insurance contract liabilities +taken into the current year's statement of income. As a result of such changes in assumptions, long term +life insurance and long term health insurance policyholders' reserves were increased by RMB32,193 million as +at 31 December 2017 and the profit before tax for the year 2017 was decreased by RMB32,193 million. +Changes in accounting estimates +The adoption of the above amendments has had no significant effect on the consolidated financial +statements for the year ended 31 December 2017. +Annual improvements 2014-2016 cycle: Amendments to IFRS 12. +When the Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate +classification and designation in accordance with the contractual terms, economic circumstances and +pertinent conditions as at the acquisition date. This includes the separation of embedded derivatives in host +contracts by the acquiree. +(6) STRUCTURED ENTITIES (CONTINUED) +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +The consolidated financial statements comprise the financial statements of the Company and its +subsidiaries as at 31 December 2017 and for the year then ended. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +164 +The Group determines whether it is an agent or a principal in relation to those structured entities in which +the Group acts as an asset manager on management's judgement. If an asset manager is agent, it acts +primarily on behalf of others and so does not control the structured entity. It may be principal if it acts +primarily for itself, and therefore controls the structured entity. +A structured entity is an entity that has been designed so that voting or similar rights are not the dominant +factor in deciding who controls the entity, such as when any voting rights relate to administrative tasks +only, and the relevant activities are directed by means of contractual or related arrangements. +(6) STRUCTURED ENTITIES +A subsidiary is an entity (including structured entities) over which the Company has control. The Group +controls an entity when the Group has power over an entity, is exposed to, or has rights to, variable returns +from its involvement with the entity and has the ability to affect these returns through its power over +the entity. The results of subsidiaries are included in the Company's statement of income to the extent of +dividends received and receivable. The Company's investments in subsidiaries are stated at cost less any +impairment losses. +(5) SUBSIDIARIES +Reclassifies the Group's share of components previously recognized in other comprehensive income to +profit or loss or retained earnings, as appropriate. +Recognizes any surplus or deficit in profit or loss; and +(4) BASIS OF CONSOLIDATION +Recognizes the fair value of any investment retained; +Recognizes the fair value of the consideration received; +Derecognizes the cumulative translation differences recorded in equity; +Derecognizes the carrying amount of any non-controlling interest; +Derecognizes the assets (including goodwill) and liabilities of the subsidiary; +A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity +transaction. If the Group loses control over a subsidiary, it: +Total comprehensive income within a subsidiary is still attributed to the non-controlling interest even if it +results in a deficit balance. +Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Group obtains +I control, and continue to be consolidated until the date when such control ceases. The financial statements +of the subsidiaries are prepared for the same reporting period as the parent company, using consistent +accounting policies. All intra-group balances, transactions, unrealized gains and losses resulting from intra- +group transactions and dividends, are eliminated on consolidation in full, unless the transaction provides +evidence of an impairment of the transferred asset. +Dividend declared (Note 16) +Financial assets within the scope of IAS 39 are classified as financial assets at fair value through profit +or loss, held-to-maturity financial assets, loans and receivables and available-for-sale financial assets, as +appropriate. +(11) INVESTMENTS AND OTHER FINANCIAL ASSETS +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +The classification depends on the purpose for which the investments were acquired or originated. Financial +assets are classified as at fair value through profit or loss where the Group's documented investment +strategy is to manage financial investments on a fair value basis, because the related liabilities are also +managed on this basis. The available-for-sale and held-to-maturity categories are used when the relevant +liabilities (including shareholders' funds) are relatively passively managed and/or carried at amortized cost. +the assets and liabilities are part of a group of financial assets, financial liabilities or both which are +managed and their performance evaluated on a fair value basis, in accordance with a documented risk +management or investment strategy; or +All regular way purchases and sales of financial assets are recognized on the trade date, i.e., the date the +Group commits to purchase or sell the asset. Regular way purchases or sales of financial assets require +delivery of assets within the time frame generally established by regulation or convention in the market +place. +Investment properties are initially measured at cost, which is the fair value of the consideration given to +acquire them, including transaction costs. Subsequently, all investment properties are stated at cost less +accumulated depreciation and accumulated impairment losses. +Depreciation is computed on a straight-line basis, after taking into account the estimated residual value (1% +to 10% of original cost), over the estimated useful lives. The estimated useful lives of investment properties +vary from 20 to 40 years. +(22) PROPERTY AND EQUIPMENT +Property and equipment, other than construction in progress, are stated at cost less accumulated +depreciation and any impairment losses. An item of property and equipment is derecognized upon disposal +or when no future economic benefits are expected from its use or disposal. Any gain or loss on disposal +or retirement recognized in the statement of income in the year the asset is derecognized is the difference +between the net sales proceeds and the carrying amount of the relevant asset. +The cost of an item of property and equipment comprises its purchase price and any directly attributable +costs of bringing the asset to its working condition and location for its intended use. Expenditure incurred +after items of property and equipment have been put into operation, such as repairs and maintenance, is +normally charged to the statement of income in the year in which it is incurred. In situations where it can +be clearly demonstrated that the expenditure has resulted in an increase in the future economic benefits +expected to be obtained from the use of an item of property and equipment, and where the cost of the +item can be measured reliably, the expenditure is capitalized as an additional cost of that asset or as a +replacement. +Depreciation is calculated on the straight-line basis to write off the cost of each item of property and +equipment to its residual value over its estimated useful life. The principal assumptions used for this +purpose are as follows: +Estimated residual values +Estimated useful lives +(21) INVESTMENT PROPERTIES (CONTINUED) +Leasehold improvements +Equipment, furniture and fixtures +Motor vehicles +1% - 10% +0% - 10% +1% - 10% +Over the shorter of economic +useful lives and terms of the leases +20 - 40 years +3 +- 15 years +510 years +The useful lives and depreciation methods are reviewed periodically to ensure that the method and period +of depreciation are consistent with the expected pattern of economic benefits from the items of property +and equipment. +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +Buildings +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(18) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS AND ASSETS SOLD +UNDER REPURCHASE AGREEMENTS (CONTINUED) +The Group enters into purchases of assets under reverse repurchase agreements. Assets purchased under +such agreements are not recognized. The amounts advanced under these agreements are reflected as +assets purchased under reverse repurchase agreements under fixed maturity investments in the statement +of financial position as loans and receivables. The Group may not take physical possession of assets +purchased under such agreements. In the event of default by the counterparty to repay the loan, the Group +has the right to the underlying assets. The difference between the purchasing price and reselling price is +recognized as interest income during the term of the agreement using the effective interest method. +Sale of assets under repurchase agreements and purchase of assets under reverse repurchase agreements +of bank and securities businesses are included in the operating activities of consolidated statement cash +flows and sale of assets under repurchase agreements and purchase of assets under reverse repurchase +agreements of insurance business are included in the financing and investing activities of consolidated +statement of cash flows. +(19) FINANCE LEASE RECEIVABLE AND UNEARNED FINANCE INCOME +A finance lease is a lease that transfers substantially all the risks and rewards incidental to ownership of +the leased asset to the lessee. At the commencement of the lease term, the Group recognizes the minimum +lease payments receivable by the Group, the initial direct costs and the unguaranteed residual value in the +finance lease receivable. The difference between (a) the aggregate of the minimum lease payments and +the unguaranteed residual value and (b) the aggregate of their present values is recognized as unearned +finance lease income. Finance lease receivable net of unearned finance income which represents the +Group's net investment in the finance lease is presented as finance lease receivable in the consolidated +statement of financial position. Unearned finance lease income is allocated over the lease term based on a +pattern reflecting a constant periodic return on the Group's net investment in the finance lease. +(20) PRECIOUS METALS +The Group's precious metals represent gold and other precious metals. Precious metals that are not related +to the Group's precious metals trading activities are initially measured at acquisition cost and subsequently +measured at the lower of cost and net recoverable amount. Precious metals acquired by the Group for +trading purposes are initially measured at fair value and subsequent changes in fair value are recorded in +statement of income. +(21) INVESTMENT PROPERTIES +The useful life and depreciation methods are reviewed periodically to ensure that the method and period of +depreciation are consistent with the expected pattern of economic benefits from the individual investment +properties. +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +Transfers to, or from, investment properties are made when, and only when, there is evidence of a change in +use or the investment property is sold. +Investment properties are interests in land and buildings that are held to earn rental income and/ +or for capital appreciation, rather than for use in the production or supply of goods or services or for +administrative purposes. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +173 +FINANCIAL STATEMENTS +174 +(23) CONSTRUCTION IN PROGRESS +Annual Report 2017 +Construction in progress mainly represents costs incurred in the construction of building premises, as well +as the cost of equipment pending installation, less any impairment losses. +Annual Report 2017 +20 years +10 40 years +228 years +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +175 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +30 50 years, +indefinite +For the year ended 31 December 2017 +(25) FORECLOSED ASSETS +Foreclosed assets are initially recognized at fair value. The difference between the initial fair value and the +sum of the related loan principal, interest receivable and impairment provision is taken into the statement +of income. At the end of the reporting period, the foreclosed assets are measured at the lower of their +carrying value and net recoverable amount. When the carrying value of the foreclosed assets is higher than +the net recoverable amount, a provision for the decline in value of foreclosed assets is recognized in the +statement of income in 'General and administrative expenses'. +(26) INVENTORIES +The Group's inventories comprise raw materials, product in progress, finished goods, other supplemental +materials, etc. and lands purchased that have been set to be used to build properties for sale by real estate +subsidiaries. Inventory is initially measured at cost which includes purchasing cost, processing cost and +other costs which made the inventory to the present place and status. +The actual cost of inventory is priced based on moving weighted average method. +At the end of the reporting period, inventory is measured at the lower of its cost and net realizable value. If +the net realizable value is lower than cost, inventory impairment provisions are allotted. +Net realizable value is the estimated selling price in the ordinary course of business less the estimated +costs of completion and the estimated costs necessary to make the sale and related taxes. Estimates of net +recoverable amount are based on the most reliable evidence available at the time the estimates are made, +also taking into consideration the purpose for which the inventory is held and the influence of events after +the end of the reporting period. +Inventory impairment provisions should be accrued when the cost of individual inventory item is higher +than its net realizable value. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +- +2030 years +Estimated useful lives +Financial instruments at fair value through profit or loss have two sub-categories namely financial +instruments held for trading and those designated at fair value through profit or loss at inception. Financial +instruments typically bought with the intention to sell in the near future are classified as held for trading. A +financial instrument can only be designated at inception as at fair value through profit or loss and cannot +be subsequently changed. For financial instruments designated at fair value through profit or loss, the +following criteria must be met: +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(24) INTANGIBLE ASSETS (OTHER THAN GOODWILL) +Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible +assets acquired in a business combination is the fair value as at the date of acquisition. The useful lives +of intangible assets are assessed to be either finite or indefinite. Intangible assets with finite lives are +subsequently amortized on the straight-line basis over the useful economic life and assessed for impairment +whenever there is an indication that the intangible asset may be impaired. The amortization period and the +amortization method for an intangible asset with a finite useful life are reviewed at least at each financial +year end. +Intangible assets with indefinite useful lives are tested for impairment annually either individually or at the +cash-generating unit level. Such intangible assets are not amortized. The useful life of an intangible asset +with an indefinite life is reviewed annually to determine whether the indefinite life assessment continues to +be supportable. If not, the change in the useful life assessment from indefinite to finite is accounted for on +a prospective basis. +(a) Core deposits +Core deposits are accounts that a financial institution expects to maintain for an extended period of time +due to ongoing business relationships. The intangible asset value associated with core deposits reflects +the present value of additional cash flow resulted from the use of the deposits at a lower cost alternative +source of funding in the future periods. +(b) Expressway operating rights +Expenditures on acquiring the expressway operating rights are capitalized as intangible assets and +subsequently amortized on the straight-line basis over the contract terms. +(c) Prepaid land premiums +Prepaid land premiums are prepaid under PRC law for fixed periods. Prepaid land premiums are initially +stated at cost and subsequently amortized on the straight-line basis over the lease terms. All of the Group's +prepaid land premiums are related to lands located in Mainland China. +(d) Trademarks +Trademarks are initially stated at cost and subsequently amortized on the straight-line basis over the +estimated useful lives. +The estimated useful lives of intangible assets are set as below: +Expressway operating rights +Prepaid land premiums +Core deposits +Trademarks +Software and others (including patents and know-how, customer relationships and +contract rights, etc.) +No provision for depreciation is made on construction in progress until such time the relevant assets are +completed and ready for use. +After allotting inventory impairment provisions, if the influencing factors of previous inventory impairment +provisions have disappeared, and hence the net realizable value of the inventories are higher than their +book values, the previous written down amount should be recovered and the reversed amount which is +within the amount of original allotted inventory impairment provisions should be included in current profit +and loss. +172 +(18) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS AND ASSETS SOLD +UNDER REPURCHASE AGREEMENTS +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(12) FINANCIAL LIABILITIES (CONTINUED) +Convertible bonds +Convertible bonds comprise of the liability and equity components. The liability component, representing +the obligation to make fixed payments of principal and interest, is classified as liability and initially +recognized at the fair value, calculated using the market interest rate of a similar bond that does not have +an equity conversion option, and subsequently measured at amortized cost using the effective interest +method. The equity component, representing an embedded option to convert the liability into common +shares, is initially recognized in 'Others' under 'Reserves' as the difference between the proceeds received +from the convertible bonds as a whole and the amount of the liability component. Any directly attributable +transaction costs are allocated to the liability and equity components in proportion to the allocation of +proceeds. +On conversion of the convertible bonds into shares, the amount transferred to 'Share capital' is calculated +as the par value of the shares multiplied by the number of shares converted. The difference between the +carrying value of the related component of the converted bonds and the amount transferred to 'Share +capital' is recognized in 'Share premium' under ‘Reserves'. +Financial guarantee contracts +168 +Financial guarantee contracts issued by the Group are those contracts that require a payment to be made +to reimburse the holder for a loss it incurs because the specified debtor fails to make a payment when due +in accordance with the terms of a debt instrument. The Group initially measures such contracts at fair value, +being the premium received. This amount is recognized ratably over the period of the contract to fees and +commission income. Subsequently, the liabilities are measured at the higher of the initial fair value less +cumulative amortization recognized in the statement of income, and the fair value of the provision related +to the Group's obligation under the contract. +(13) DERIVATIVE FINANCIAL INSTRUMENTS +The Group's derivative financial instruments mainly include interest rate swaps, options embedded in +convertible bonds purchased by the Group, equity warrants, forward currency contracts and credit related +derivatives. Derivative financial instruments are classified as held for trading unless they are designated as +effective hedging instruments. All derivatives are carried as assets when the fair values are positive and as +liabilities when the fair values are negative. +Embedded derivatives are treated as separate derivatives and are recorded at fair value if their economic +characteristics and risks are not closely related to those of the related host contract and the host contract +is not itself recorded at fair value through profit or loss. Embedded derivatives that meet the definition of +insurance contracts are treated and measured as insurance contracts. +Derivative financial instruments held for trading are typically entered into with the intention to settle in +the near future. These instruments are initially recorded at fair value. Subsequent to initial recognition, +these instruments are remeasured at fair value. Fair value adjustments and realized gains and losses are +recognized in the statement of income. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 169 +FINANCIAL STATEMENTS +170 +Apart from the above financial guarantee contracts issued by the Group's banking operations which are +accounted for under IAS 39, the Group has also regarded certain contracts it issued with financial guarantee +element as insurance contracts and has used the accounting method applicable to insurance contracts, and +accordingly has elected to apply IFRS 4 to account for such contracts (Note 3. (29)). +Loans and borrowings include subordinated debts. After initial recognition, interest-bearing loans and +borrowings are subsequently measured at amortized cost, using the effective interest rate method unless +the effect of discounting would be immaterial, in which case they are stated at cost. Gains and losses are +recognized in the statement of income when the liabilities are derecognized as well as through the effective +interest rate amortization process. Amortized cost is calculated by taking into account any discount or +premium on acquisition and fees or costs that are an integral part of the effective interest rate. +Loans and borrowings +The subsequent measurement of financial liabilities depends on their classification as follows: +the financial asset contains an embedded derivative that needs to be separately recorded. +These financial instruments are initially recorded at fair value. Subsequent to initial recognition, they +are remeasured at fair value. Fair value adjustments and realized gains and losses are recognized in the +statement of income. +Financial assets at fair value through profit or loss include derivative financial instruments. +Held-to-maturity financial assets are non-derivative financial assets that comprise fixed or determinable +payments and maturities of which the Group has the positive intention and ability to hold until maturity. +Investments intended to be held for an undefined period are not included in this classification. These +investments are initially recognized at cost, being the fair value of the consideration paid for the acquisition +of the investment. All transaction costs directly attributable to the acquisition are also included in the cost +of the investment. Subsequent to initial recognition, these investments are carried at amortized cost using +the effective interest method and less any provision for impairment. The amortized cost is computed as the +amount initially recognized minus principal repayments, plus or minus the cumulative amortization using +the effective interest method of any difference between the initially recognized amount and the maturity +amount. This calculation includes all fees and points paid or received between parties to the contract that +are an integral part of the effective interest rate, transaction costs and all other premiums and discounts. +Gains and losses are recognized in the statement of income when the investments are derecognized or +impaired, as well as through the amortization process. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +167 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(11) INVESTMENTS AND OTHER FINANCIAL ASSETS (CONTINUED) +Loans and receivables are non-derivative financial assets with fixed or determinable payments that are +not quoted in an active market. It includes policy loans. Loans and receivables acquired by the Group +are initially recognized at cost, being the fair value of the consideration paid for the acquisition of the +investment. All transaction costs directly attributable to the acquisition are also included in the cost +of the investment. Subsequent to initial recognition, these investments are carried at amortized cost, +using the effective interest method less any provision for impairment. Gains and losses are recognized +in the statement of income when the investments are derecognized or impaired, as well as through the +amortization process. Policy loans originated by the Group are carried at amortized cost. +Available-for-sale financial investments include equity and debt securities. Equity investments classified +as available-for-sale are those, which are neither classified as held for trading nor designated at fair +value through profit or loss. Debt securities in this category are those that are intended to be held for an +indefinite period of time and which may be sold in response to needs for liquidity or in response to changes +in the market conditions. +After initial recognition, available-for-sale financial assets are subsequently measured at fair value, with +unrealized gains or losses recognized as other comprehensive income in the capital reserve until the asset +is derecognized, at which time, the cumulative gain or loss is recognized in investment income, or until +the investment is determined to be impaired, when the cumulative loss is recognized in the statement of +income in investment income and removed from the capital reserve. +Reclassification of financial assets with fixed or determinable payments and fixed maturity from available +for sale to held-to-maturity is permitted when the Group has the ability and intention to hold the financial +asset until maturity. +For a financial asset reclassified from the available-for-sale category, the fair value at the date of +reclassification becomes its new amortized cost and any previous gain or loss on that asset that has been +recognized in equity is amortized to profit or loss over the remaining life of the investment using the +effective interest rate (‘EIR'). Any difference between the new amortized cost and the expected cash flows +is also amortized over the remaining life of the asset using the EIR. If the asset is subsequently determined +to be impaired, then the amount recorded in equity is reclassified to the statement of income. +(12) FINANCIAL LIABILITIES +All financial liabilities are recognized initially at fair value and, in the case of loans and borrowings, minus +directly attributable transaction costs. +The Group's financial liabilities mainly include investment contracts without discretionary participation +features ('DPF'), net asset value attributable to unit holders, trade and other payables, borrowings, +insurance payables and derivative financial instruments. +Notes to Consolidated Financial Statements +Assets sold under repurchase agreements continue to be recognized but a liability is presented under +'assets sold under agreements to repurchase' for the proceeds from selling such assets. The Group may be +required to provide additional collateral based on the fair value of the underlying assets and such non-cash +collateral assets continue to be carried on the statement of financial position at the end of the reporting +period. The difference between the selling price and repurchasing price is recognized as interest expense +during the term of the agreement using the effective interest method. +For the year ended 31 December 2017 +(14) FAIR VALUE OF FINANCIAL INSTRUMENTS +After the Group recognizes an impairment loss of financial assets carried at amortized cost, if there is +objective evidence that the financial assets' value restores and the restoration can be related objectively to +an event occurring after the impairment was recognized, the previously recognized impairment loss shall +be reversed and recognized in profit or loss. However, the reversal shall not result in a carrying amount of +the financial asset that exceeds what the amortized cost would have been had the impairment not been +recognized at the date the impairment was reversed. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +171 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For a financial asset that is individually significant, the Group assesses the asset individually for impairment, +and recognizes the amount of impairment in profit or loss. For a financial asset that is not individually +significant, the Group assesses the asset individually for impairment or includes the asset in a group of +financial assets with similar credit risk characteristics and collectively assesses them for impairment. If it +is determined that no objective evidence of impairment exists for an individually assessed financial asset, +whether the financial asset is individually significant or not, the financial asset is included in a group of +financial assets with similar credit risk characteristics and collectively assessed for impairment. Financial +assets for which an impairment loss is individually recognized are not included with similar credit risk +characteristic in the collective assessment for impairment. +(16) IMPAIRMENT OF FINANCIAL ASSETS (CONTINUED) +If there is objective evidence that an impairment loss has been incurred on an unquoted equity instrument +that is not carried at fair value because its fair value cannot be reliably measured, or on a derivative asset +that is linked to and must be settled by delivery of such an unquoted equity instrument, the amount of +loss is measured as the difference between the asset's carrying amount and the present value of estimated +future cash flows discounted at the current market rate of return for a similar financial asset. Impairment +losses on these assets are not reversed. +(17) DERECOGNITION OF FINANCIAL INSTRUMENTS +A financial asset (or, when applicable a part of a financial asset or part of a group of similar financial assets) +is derecognized when: +(a) the rights to receive cash flows from the asset have expired; or +(b) the Group has transferred the asset; and either: (a) the Group has transferred substantially all the risks +and rewards of the asset; or (b) the Group has neither transferred nor retained substantially all the +risks and rewards of the asset, but has transferred control of the asset. +When the Group has transferred its right to receive cash flows from an asset or has entered into a pass- +through arrangement, it evaluates if and to what extent it has retained the risk and rewards of ownership +of the asset. When it has neither transferred nor retained substantially all the risks and rewards of the +asset nor transferred control of the asset, the asset is recognized to the extent of the Group's continuing +involvement in the asset. In that case, the Group also recognizes an associated liability. The transferred +asset and the associated liability are measured on a basis that reflects the rights and obligations that the +Group has retained. +Continuing involvement that takes the form of a guarantee over the transferred asset is measured at the +lower of the original carrying amount of the asset and the maximum amount of consideration that the +Group could be required to repay. +If the obligation of a financial liability has been fulfilled, cancelled or expired, the financial liability is +derecognized. If the present financial liability is substituted by the same debtor with another financial +liability differing in substance, or the terms of the present liability have been substantially modified, this +substitution or modification is treated as derecognition of a present liability and recognition of a new +liability with any arising difference recognized in the statement of income. +Financial assets carried at cost +If financial assets carried at amortized cost are impaired, the carrying amount of the financial assets is +reduced to the present value of estimated future cash flows (excluding future credit losses that have not +been incurred) and the reduction is recognized as an impairment loss in the statement of income. The +present value of estimated future cash flows shall be calculated with the financial asset's original effective +interest rate and the related collateral value shall also be taken into account. +Financial assets carried at amortized cost +If after an impairment loss has been recognized on an available-for-sale debt instrument, and the fair value +of the debt instrument increases in a subsequent period whereby the increase can be objectively related to +an event occurring after the impairment losses were recognized, the impairment loss is reversed which is +recognized in profit or loss. Impairment losses recognized for equity instruments classified as available-for- +sale are not reversed through profit or loss. +The fair value of financial instruments that are actively traded in organized financial markets is determined +by reference to quoted market bid prices for assets and offer prices for liabilities, at the close of business +at the end of the reporting period. If quoted market prices are not available, reference can also be made to +broker or dealer price quotations. +For financial instruments where there is no active market, the fair value is determined by using valuation +techniques. Such techniques include using prices in recent arm's length transactions, reference to the +current market value of another instrument which is substantially the same, discounted cash flow analysis +and/or option pricing models. For discounted cash flow techniques, estimated future cash flows are based +on management's best estimates and the discount rate used is a market related rate for similar instruments. +Certain financial instruments, including derivative financial instruments, are valued using pricing models +that consider, among other factors, contractual and market prices, correlation, time value of money, credit +risk, yield curve volatility factors and/or prepayment rates of the underlying positions. The use of different +pricing models and assumptions could produce materially different estimates of fair values. +The fair value of floating rate and overnight deposits with credit institutions is their carrying value. The +carrying value is the cost of the deposit and accrued interest. The fair value of fixed interest bearing +deposits is estimated using discounted cash flow techniques. Expected cash flows are discounted at current +market rates for similar instruments at the end of the reporting period. +When equity investments have no quoted price in active market and their fair value cannot be reliably +measured, such investments are stated at cost less any impairment losses. +(15) OFFSETTING OF FINANCIAL INSTRUMENTS +Financial assets and financial liabilities are offset and the net amount reported in the consolidated +statement of financial position when there is a legally enforceable right to offset the recognized amounts +and there is an intention to settle on a net basis or realize the assets and settle the liabilities simultaneously. +The legally enforceable right must not be contingent on future events and must be enforceable in the +normal course of business and in the event of default, insolvency or bankruptcy of the company or the +counterparty. +(16) IMPAIRMENT OF FINANCIAL ASSETS +The Group assesses at the end of the reporting period the carrying amount of financial assets. If there is +any objective evidence that a financial asset is impaired, the Group provides for such impairment losses. +The objective evidence which indicates impairment of financial assets represents events actually occurring +after initial recognition of financial assets which have an impact on the financial assets' estimated future +cash flows, and the impact can be reliably measured. +Available-for-sale financial assets +As at the end of each reporting period, the Group evaluates each of the available-for-sale equity +instruments to determine whether the investments are impaired. If objective evidence of impairment exists, +the Group records an impairment loss in the statement of income equal to the difference between the +cost of the instrument and the current fair value, adjusted for losses recorded in previous periods. Any +unrealized gains or losses previously recognized in the available-for-sale financial assets reserve is removed +and recognized in the statement of income as part of the calculation of impairment loss described above. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(16) IMPAIRMENT OF FINANCIAL ASSETS (CONTINUED) +Available-for-sale financial assets (Continued) +For equity instruments, a significant or prolonged decline in the fair value of an equity instrument is +objective evidence of impairment. In conducting an impairment analysis, the Group considers quantitative +and qualitative evidence. More specifically, the Group collectively considers the magnitude of the decline +in fair value relative to the cost, volatility, and the duration of the decline in evaluating whether a decline +in fair value is significant. The Group considers the period and consistency of the decline in evaluating +whether a decline in fair value is prolonged. The Group generally considers a decline of 50% or more as +significant and a period of 12 months or longer is considered to be prolonged. +The Group also considers qualitative evidence that includes, but is not necessarily limited to the following: +Significant financial difficulty of the investee, including failure to comply with contractual obligations, +financial restructuring, deterioration of going concern expectations; +Adverse changes relative to the investee's technology, market, customer base, macroeconomic +indicators relative to the business, significant legal or regulatory matters. +Impairments do not establish a new cost basis and, accordingly, to the extent an impairment loss has been +previously recorded due to the significant or prolonged criteria described above, any subsequent losses, +including any portion attributable to foreign currency changes, are also recognized in profit or loss until the +asset is derecognized. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +the designation eliminates or significantly reduces the inconsistent treatment that would otherwise +arise from measuring the assets or liabilities or recognizing the gains or losses on them on a different +basis; or +(27) IMPAIRMENT OF NON-FINANCIAL ASSETS +16 +The Group assesses at each reporting date whether there is an indication that a non-financial asset other +than deferred tax assets may be impaired. If any such indication exists, or when annual impairment testing +for a non-financial asset is required, the Group makes an estimate of the asset's recoverable amount. A +non-financial asset's recoverable amount is the higher of the asset's or cash-generating unit's fair value +less costs to sell and its value in use and is determined for an individual asset, unless the asset does not +generate cash inflows that are largely independent of those from other assets or groups of assets, in +which case the recoverable amount is determined for the cash-generating unit to which the asset belongs. +Where the carrying amount of a non-financial asset exceeds its recoverable amount, the asset is considered +impaired and is written down to its recoverable amount. In assessing value in use, the estimated future +cash flows are discounted to their present value using a pre-tax discount rate that reflects current market +assessments of the time value of money and the risks specific to the asset. In determining fair value less +costs to disposal, an appropriate valuation model is used. These calculations are corroborated by valuation +multiples, quoted share prices for publicly traded subsidiaries or other available fair value indicators. +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +176 +Premiums from long term life insurance contracts with installment or single payments are recognized +as revenue when due. Premiums from property and casualty and short term life insurance contracts are +recognized as revenue based on the amount of total premium stated in the contracts. +Reinsurance premiums are recognized as revenue in accordance with the terms stated in the reinsurance +contracts. Accounting policies for reinsurance contracts are described in Note 3. (38). +(b) Income from investment contracts +Revenues from investment contracts issued by the Group are charged fees for policy administration, +investment management, surrenders or other contract services. The fees may be for fixed amounts or vary +with the amounts being managed, and will generally be charged as an adjustment to the policyholder's +balance. The fees are recognized as revenue in the period in which they are due unless they relate to +services to be provided in future periods which would be deferred and recognized as the service is +provided. Initiation and other front-end fees are charged for certain investment contracts recorded at +amortized cost and are recognized through an adjustment to the effective yield. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +183 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(37) REVENUE RECOGNITION (CONTINUED) +(c) Interest income +Interest income for interest bearing financial instruments, is recognized in the statement of income using +the effective interest rate method. When a financial asset is impaired, the Group reduces the carrying +amount to its recoverable amount, being the estimated future cash flow discounted at the original effective +interest rate of the instrument, and continues unwinding the discount as interest income. +(d) Fees and commission income of non-insurance operations +The Group earns fees and commission income of non-insurance operations from a diverse range of services +it provides to its customers. Fee income can be divided into the following main categories: +Fee income earned from services that are provided over a certain period of time +Premium income and reinsurance premium income is recognized when the insurance contracts are issued, +related insurance risk is undertaken by the Group, it is probable that related economic benefits will flow to +the Group and related income can be reliably measured. +(a) Gross premium +Revenue is recognized when it is probable that the economic benefits associated with the transaction will +flow to the Group and the amount of the revenue can be measured reliably. The Group's main revenue is +recognized on the following bases: +(37) REVENUE RECOGNITION +Premium receipts are recognized not as premium income, but rather as liabilities, presented in +policyholder account liabilities. These liabilities are initially measured and subsequently carried at fair +value. Commissions, net of receipts from initial charges that are meant to compensate such costs, are +recognized as transaction costs in the statement of income. +Charges including account management fees and surrender charges are calculated at a fixed amount +or certain percentage of policy account liabilities. Account management fees are recognized as other +income during the period of service provided and surrender charges are recognized as other income as +incurred. +Assets of investment-linked contracts are initially measured and subsequently carried at fair value, +presented as policyholder account assets. +(35) UNIVERSAL LIFE BUSINESS +The universal life contracts of the Group contain significant insurance risks and are classified as insurance +contracts. These policies also contain both insurance components and deposit components. The deposit +components are separated from these hybrid insurance contracts. The rest of the contracts are accounted +for as insurance contracts as described in Note 3. (31). +The deposit components separated from the above universal life insurance contracts are accounted for as +follows: +Premium receipts are recognized not as premium income, but rather as liabilities, presented in +policyholder contract deposits. These liabilities are initially measured at fair value and subsequently +measured using a discounted cash flow model. Commissions, net of receipts from initial charges that +are meant to compensate such costs, are recognized as transaction costs in the initial amount of the +liabilities. +Fair value changes on available-for-sale financial assets related to the universal life insurance portfolio +are recognized in other comprehensive income. Changes in the insurance liabilities for the universal life +insurance portfolio is also recognized in other comprehensive income to the extent that such change +is derived from fair value changes on available-for-sale financial assets related to the universal life +insurance portfolio attributable to policyholders. +Fees earned from the provision of services over a period of time are accrued over that period. These +fees include investment fund administration fees, custodian fees, fiduciary fees, credit related fees, asset +management fees, portfolio and other management fees, advisory fees, etc. However, loan commitment +fees for loans that are likely to be drawn down are deferred (together with any incremental costs) and +recognized as an adjustment to the effective interest rate on the loan. +Annual Report 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(36) PROVISIONS +A provision is recognized when a present obligation (legal or constructive) has arisen as a result of a past +event and it is probable that a future outflow of resources will be required to settle the obligation, provided +that a reliable estimate can be made of the amount of the obligation. When the effect of discounting +is material, the amount recognized is the present value at the end of the reporting period of the future +expenditures expected to be required to settle the obligation. +Except for contingent considerations deriving from or contingent liabilities assumed in business +combinations, contingent liabilities are recognized as provisions if the following conditions are met: +An entity has a present obligation as a result of a past event; +It is probable that an outflow of resources embodying economic benefits will be required to settle the +obligation; and +A reliable estimate can be made of the amount of the obligation. +The amount recognized as a provision shall be the best estimate of the expenditure required to settle the +present obligation at the end of the reporting period with the consideration of risks, uncertainties and the +present value. Provisions shall be reviewed at the end of each reporting period and adjusted to reflect the +current best estimate. +Ping An Insurance (Group) Company of China, Ltd. +Fee income from providing transaction services +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(e) Dividend income +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(40) OPERATING LEASES +Leases where substantially all the rewards and risks of ownership of assets remain with the lessor are +accounted for as operating leases. +Where the Group is the lessor, assets leased by the Group under operating leases are included in investment +properties and rentals receivable under such operating leases are credited to the statement of income on +the straight-line basis over the lease terms. +Where the Group is the lessee, rentals payable under operating leases are charged to the statement of +income on the straight-line basis over the lease terms. The aggregate benefit of incentives provided by the +lessor is recognized as a reduction in rental expenses over the lease terms on the straight-line basis. +(41) EMPLOYEE BENEFITS +(a) Pension obligations +Notes to Consolidated Financial Statements +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +the related government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +group life insurance but the amounts involved are insignificant. +The employees of the Group are entitled to participate in various government-sponsored housing funds. +The Group contributes on a monthly basis to these funds based on certain percentages of the salaries of +the employees. The Group's liability in respect of these funds is limited to the contributions payable in each +period. +(c) Medical benefits +The Group makes monthly contributions for medical benefits to the local authorities in accordance with the +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +(42) SHARE-BASED PAYMENT +Equity-settled share-based payment transactions +The Group operates an equity-settled, share-based compensation plan (share purchase scheme), under +which the Group receives services from employees as consideration for equity instruments. +The total amount to be expensed is determined by reference to the fair value of the shares granted, which +includes the impact of market performance conditions (for example, an entity's share price) but excludes +the impact of any service and non-market performance vesting conditions (for example, profitability, sales +growth targets and remaining an employee of the entity over a specified time period) and includes the +impact of any non-vesting conditions (for example, the requirement for employees to save or holding shares +for a specified period of time). The Group also estimates the number of total shares expected to vest taking +into consideration of service and non-market performance conditions. Total expense based on fair value of +the shares granted and number of shares expected to vest is recognized over the vesting period. +186 +(b) Housing benefits +FINANCIAL STATEMENTS +185 +Ping An Insurance (Group) Company of China, Ltd. +Dividend income is recognized when the right to receive dividend payment is established. +(f) Expressway toll fee income +Expressway toll fee income is recognized upon the completion of services. +(g) Sale of goods +Revenue from the sale of goods is recognized when the significant risks and rewards of ownership have +been transferred to the buyer, provided that the Group maintains neither managerial involvement to the +degree usually associated with ownership, nor effective control over the goods sold. +184 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(38) REINSURANCE +The Group undertakes inward and outward reinsurance in the normal course of operations. All of the +reinsurance business of the Group has significant insurance risk transfer. +Outward reinsurance business +Outward reinsurance arrangements do not relieve the Group from its obligations to policyholders. When +recognizing premium income from insurance contracts, the Group calculates to determine the amount of +premium ceded and reinsurers' share of expenses and recognize them through profit or loss according +to reinsurance contracts. When calculating unearned premium reserves, claim reserves and long term +life policyholders' reserves of insurance contracts, the Group estimates the reinsurance related cash +flows according to the reinsurance contracts, considers the risk margin when determining the amount of +insurance contract reserves to be recovered from reinsurers, and recognizes reinsurers' share of insurance +contract liabilities. When insurance contract liabilities are reduced for actual payment of claims and claim +expenses, reinsurers' share of insurance contract liabilities are reduced accordingly. In the meantime, the +Group calculates to determine the amount of claim expenses to be recovered from the reinsurers according +to the reinsurance contracts and recognizes the amount through profit or loss. When there is an early +termination of an insurance contract, the Group calculates to determine the adjustment amount of premium +ceded and reinsurers' share of expenses according to the reinsurance contracts and recognizes the amount +through profit or loss, and the balance of reinsurers' share of insurance contract liabilities is reversed +accordingly. +As a cedent, the Group presents in the statement of financial position the assets arising from reinsurance +contracts and the liabilities arising from insurance contracts separately instead of offsetting the assets +and liabilities. The Group also presents in the statement of income the income derived from reinsurance +contracts and the expenses incurred for insurance contracts separately instead of offsetting the income and +expenses. +Inward reinsurance business +During the period of recognizing reinsurance premium income, the Group determines reinsurance expenses +according to the reinsurance contracts and recognizes the expenses through profit or loss. As for profit +commission, the Group recognizes it as a reinsurance expense through profit or loss according to the +reinsurance contracts when it is feasible to determine the amount of profit commission to be paid to the +reinsurers. +Upon receipt of the statement of the reinsurance business, the Group adjusts the reinsurance premium +income and reinsurance expenses, and then recognizes the adjusted amounts through profit or loss +according to the ceding company statements. +(39) POLICYHOLDER DIVIDENDS +Policyholder dividends represent dividends payable by the Group to policyholders in accordance with the +terms of direct insurance contracts. The dividends are calculated and provided based on the dividend +allocation method and the results of actuarial valuation. +Annual Report 2017 +The Group investment-linked contracts and the deposit component unbundled from the above individual +investment-linked insurance contracts are accounted for as follows: +Fees arising from negotiating or participating in the negotiation of a transaction for a third party, such as +the arrangement of the acquisition of shares or other securities or the purchase or sale of businesses, are +recognized on the completion of the underlying transaction. Fees or components of fees that are linked +to a certain performance are recognized after fulfilling the corresponding criteria. These fees may include +underwriting fees, corporate finance fees, brokerage fees. Loan syndication fees are recognized in the +statement of income when the syndication has been completed and the Group retains no part of the loans +for itself or retains part at the same effective interest rate as for the other participants. +The assets and liabilities related to investment-linked contracts which are regarded as insurance contracts +are presented as policyholder account assets and liabilities in respect of insurance contracts. The assets and +liabilities related to investment-linked contracts which are regarded as investment contracts are presented +as policyholder account assets and liabilities in respect of investment contracts. The assets and liabilities +of each investment-linked fund are segregated from each other and from the rest of the Group's invested +assets for record keeping purposes. As the investment risks of investment-linked contracts were fully borne +by policyholders, the assets and liabilities related to investment-linked contracts were not included in the +analysis of risk management in Note 46. +For the year ended 31 December 2017 +For other insurance contracts issued by the Group, tests are performed to determine if the contracts +contain significant insurance risk, and contracts of similar nature are grouped together for this purpose. +When performing the significant insurance risk test, the Group makes judgments in sequence as to whether +the contract transfers insurance risk, whether the contract has commercial substance, and whether the +transferred insurance risk is significant. +(31) INSURANCE CONTRACT LIABILITIES +The insurance contract liabilities of the Group include long term life insurance policyholders' reserves, +unearned premium reserves and claim reserves. +When measuring insurance contract liabilities, the Group classifies insurance contracts whose insurance +risks are of similar nature as a measurement unit. Property and casualty and short term life insurance +policies are grouped into certain measurement units by lines of business. For long term life insurance +policies, the Group mainly considers the characteristics of the policies, including product type, gender, age, +and durations of policies, when determining the measurement units. +Insurance contract liabilities are measured based on a reasonable estimate of amount of payments when +the Group fulfills the relevant obligations under the insurance contracts, which represents the difference +between expected future cash outflows and inflows under such contracts, i.e., the expected future net cash +outflows. +Expected future cash outflows represent reasonable cash outflows which are necessary for the +Group to fulfill the obligations under the insurance contracts (including benefits attributable to the +policyholders), and mainly include: +Guaranteed benefits under the insurance contracts, including claims, mortality benefits, disability +benefits, morbidity benefits, survival benefits and maturity benefits; +Non-guaranteed benefits under the insurance contracts arising from constructive obligations, +including policyholder dividends, etc; +Reasonable expenses necessary for policy administration and claims handling, including policy +maintenance expenses, claim expenses, etc. +Expected future cash inflows represent cash inflows arising from assuming liabilities under the +insurance contracts, including premium income and other charges. +178 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(31) INSURANCE CONTRACT LIABILITIES (CONTINUED) +A reasonable estimate of expected future net cash flows is determined based on information currently +available as at the end of the reporting period. +Margins are considered and separately measured in determining insurance contract liabilities. Margins are +released in the statement of income over the insurance coverage period using systematic and reasonable +methods. Margins include risk margin and residual margin. +(30) SIGNIFICANT INSURANCE RISK TESTING +Some insurance contracts contain both an insurance component and a deposit component. The Group +chooses to unbundle those components, if the insurance component and the deposit component are +distinct and separately measurable. The unbundled insurance component is accounted for according to +IFRS 4 and the unbundled deposit component is accounted for according to relevant accounting policies. If +the insurance component and the deposit component are not distinct and separately measurable, the whole +contract is accounted for as an insurance contract. +Insurance contracts are those contracts under which the Group has accepted significant insurance risk from +the policyholders by agreeing to compensate the policyholders if a specified uncertain future event (the +insured event) adversely affects the policyholders. Insurance contracts are classified as direct insurance +contracts and reinsurance contracts. The significance of insurance risk as determined by the Group is mainly +dependent on the magnitude of its potential effect. +(29) INSURANCE CONTRACTS +(27) IMPAIRMENT OF NON-FINANCIAL ASSETS (CONTINUED) +For non-financial assets other than goodwill, an assessment is made at each reporting date as to whether +there is any indication that previously recognized impairment losses may no longer exist or may have +decreased. If such an indication exists, the Group makes an estimate of the recoverable amount. A +previously recognized impairment loss is reversed only if there has been a change in the estimates used to +determine the asset's recoverable amount since the last impairment loss was recognized. If that is the case, +the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot +exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss +been recognized for the asset in prior years. Such a reversal is recognized in the statement of income. +Goodwill is reviewed for impairment, annually or more frequently if events or changes in circumstances +indicate that the carrying value may be impaired. Impairment is determined by assessing the recoverable +amount of the cash-generating unit (or group of cash-generating units), to which the goodwill relates. The +recoverable amount is the higher of its fair value less costs to disposal and its value-in-use, determined +on an individual asset (or cash-generating unit) basis, unless the individual asset (or cash-generating unit) +does not generate cash flows that are largely independent from those of other assets or groups of assets +(or groups of cash-generating units). Impairment losses recognized in relation to goodwill are not reversed +for subsequent increases in its recoverable amount. +Intangible assets with indefinite useful lives are tested for impairment annually at each year end either +individually or at the cash-generating unit level, as appropriate. +(28) INSURANCE GUARANTEE FUND +According to the 'Administrative Regulations on the Insurance Guarantee Fund' (CIRC [2008] No.2), the +Group calculates the insurance guarantee fund as follows: +0.8% of the premium income for non-investment type property insurance, 0.08% of the consideration +received for investment type property insurance with guaranteed return, and 0.05% of the consideration +received for investment type property insurance without guaranteed return; +0.15% of the consideration received for life insurance with guaranteed return, and 0.05% of the +consideration received for life insurance without guaranteed return; +0.8% of the premium income for short term health insurance, and 0.15% of the premium income for long +term health insurance; and +Risk margin represents provision for the uncertainty associated with the future net cash flows. The +Group determines risk margins of the long term life insurance policyholders' reserves using the +scenario comparison method. The unfavorable scenarios are determined according to the uncertainty +and impact of expected net cash outflows. +0.8% of the premium income for non-investment type accident insurance; 0.08% of the consideration +received for investment type accident insurance with guaranteed return, and 0.05% of the consideration +received for investment type accident insurance without guaranteed return. +The revenue and premium income used in the calculation of the insurance guarantee fund is the amount +agreed in the insurance policies. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +177 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +No additional provision is required when the accumulated insurance guarantee fund balances of Ping An +Life Insurance Company of China, Ltd. ('Ping An Life'), Ping An Annuity Insurance Company of China, Ltd. +('Ping An Annuity') and Ping An Health Insurance Company of China, Ltd. ('Ping An Health') reach 1% of +their respective total assets. For Ping An Property & Casualty Insurance Company of China, Ltd. ('Ping An +Property & Casualty'), no additional provision is required when the accumulated balance reaches 6% of its +total assets. Insurance guarantee fund levy is charged to expenses as incurred. +At inception of an insurance contract, any 'day-one' gain is not recognized in the statement of income, +but included in the insurance contract liabilities as a residual margin. The residual margin is calculated +net of certain acquisition costs, mainly consisting of commission expenses on insurance operations. At +inception of an insurance contract, any 'day-one' loss is recognized in the statement of income. Any +residual margin is subsequently measured based on the assumptions of the years when the policies +become effective, and will not be adjusted for future change in assumptions. For non-life insurance +contracts, the Group amortizes the residual margin which is embedded in the unearned premium +reserves on a time basis during the whole insurance coverage period and records it in profit or loss. +For life insurance contracts, the Group amortizes the residual margin on the basis of the sums insured +or the number of policies during the whole insurance coverage period. +When measuring insurance contract liabilities, the time value of money is considered. The related future +cash flows are discounted when the impact of time value of money is significant. For short duration +contracts whose duration is within one year, the cash flows are not discounted. The discount rates used in +the measurement of time value of money is determined with reference to information currently available as +at the end of the reporting period and is not locked. +When measuring insurance contract liabilities, the expected period of future net cash outflows is the entire +insurance period. For insurance policies with a guaranteed renewal option, the expected period is extended +to the date when the option to renew policy ceases if the probability that the policyholders may execute +the option is high and the Group does not have the right to reprice the premium. +180 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(32) DPF IN LONG TERM LIFE INSURANCE CONTRACTS AND INVESTMENT CONTRACTS +Some of the Group's long term life insurance contracts and investment contracts contain a discretionary +participating feature, which is a contractual right to receive additional benefits as a supplement to +guaranteed benefits. These contracts are collectively called participating contracts. Under the current +PRC insurance regulations, the Group is obligated to pay to the policyholders of participating contracts +at least 70% of the distributable surplus in each period, which includes net investment spread arising from +the assets supporting these contracts and mortality gains or losses on the pool of contracts to which the +participating contract belongs. The amounts to be collectively allocated to the policyholders are referred +to as the eligible surplus. The amount and timing of the subsequent distribution of the eligible surplus +to individual policyholders of participating contracts is subject to future declarations by the Group. As +long as the eligible surplus has not been declared and paid, it is included in the long term life insurance +policyholders' reserves and investment contract reserves. To the extent that there is a subsequent +change in the expected future eligible surplus due to realized and unrealized gains, which may be paid to +policyholders of participating insurance contracts in the future under the policy terms, such a change in +surplus is included in long term life insurance policyholders' reserves and investment contract reserves. +A shadow accounting adjustment is applied to recognize the change in surplus in other comprehensive +income to the extent that such change is derived from unrealized gains or losses on supporting assets +recognized directly in other comprehensive income. +(33) INVESTMENT CONTRACTS +Insurance policies that are not considered insurance contracts under IFRS 4 are classified as investment +contracts. These policies do not contain significant insurance risk. +At the end of each reporting period, liability adequacy tests are performed on the unearned premium +reserves, claim reserves and long term life insurance policyholders' reserves. If the insurance contract +liabilities re-calculated with the insurance actuarial methods exceeds their carrying amounts on date of +the liability adequacy test, an additional provision is made for the respective insurance contract liabilities +based on the difference and charged in the statement of income. Otherwise, no adjustment is made for the +respective insurance contract liabilities. +Premium receipts are recognized not as premium income, but rather as liabilities, presented as +investment contract liabilities. For those non-life investment type policies without guaranteed +benefits, the related contract liabilities are measured at fair value and the related transaction costs +are recognized in the statement of income. For other investment contracts, the related liabilities are +initially measured at fair value and subsequently measured at amortized cost. Commissions, net of +receipts from initial charges that are meant to compensate such costs, are recognized as transaction +costs in the initial amount of the liabilities. +(34) INVESTMENT-LINKED BUSINESS +The individual investment-linked contracts of the Group contain significant insurance risks and are classified +as insurance contracts. These policies also contain both insurance components and deposit components. +The deposit components are unbundled from these hybrid insurance contracts. The rest of the contracts +are accounted for as insurance contracts. The Group investment-linked contracts of the Group that do not +contain significant insurance risks are classified as investment contracts. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +181 +FINANCIAL STATEMENTS +182 +Notes to Consolidated Financial Statements +Charges including policy administration fees are recognized as other income during the period of +service provided. +(34) INVESTMENT-LINKED BUSINESS (CONTINUED) +Liability adequacy test +The Group determines risk margins of the long term life insurance policyholders' reserves using the scenario +comparison method. The unfavorable scenarios are determined according to the uncertainty and impact of +expected net cash outflows. +Unearned premium reserves +The unearned premium reserves are provided for unexpired insurance obligations of property and casualty +and short term life insurance contracts. +Unearned premium reserves are measured using the unearned premium approach. At inception of the +insurance contracts, unearned premium reserves are measured based on written premiums, with deductions +made for commissions, insurance guarantee fund, regulatory charges and other incremental costs. +Subsequent to initial recognition, unearned premium reserves are measured on a 1/365 basis. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +179 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +The key assumptions used in the measurement of long term life insurance policyholders' reserves include +insurance accident occurrence rates, lapse and surrender rates, expense assumptions, policy dividend +assumptions, discount rate, etc. In deriving these assumptions, the Group uses information currently +available as at the end of the reporting period. Changes in assumptions are recognized immediately in the +statement of income. +For the year ended 31 December 2017 +(31) INSURANCE CONTRACT LIABILITIES (CONTINUED) +Claim reserves +Claim reserves are insurance contract liabilities provided for insurance claims of the property and casualty +and short term life insurance contracts. Claim reserves include incurred and reported reserves, incurred but +not reported ('IBNR') reserves and claim expense reserves. +Incurred and reported reserves are measured at amounts not higher than the sum insured of the insurance +contracts, using the case-by-case estimate method and average claim per case method, based on a +reasonable estimate of ultimate claim amounts as well as margins. +IBNR are measured according to the nature and distribution of insurance risks, claims development, +experience data, etc., using the chain ladder method, the Bornhuetter-Ferguson method, the loss ratio +method and the average claim per case method, based on a reasonable estimate of ultimate claim amounts +as well as margins. +Claim expense reserves are measured based on a reasonable estimate of ultimate necessary claim expenses +in the future by using the case-by-case estimate method and ratio allocation method as well as margins. +Long term life insurance policyholders' reserves +Long term life insurance policyholders' reserves are insurance contract liabilities provided for long term life +and health insurance contracts. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +29.2% +30.73 +2015 +109 +Unit: million +46.30 +20.5% +38.42 +25.0% +Net profit of +Ping An Group (1) +Unit: RMB million +2017 +89.088 +42.8% +Profit per +customer +2017 +2016 +Contracts per customer +Unit: contract +2.32 +5.0% +2.21 +8.9% +2015 +2.03 +2016 +2015 +62,394 +15.1% +54,203 +Net profit from +institutional business +and other businesses +Unit: RMB +2017 +2016 +2015 +355.85 +14.2% +311.51 +7.8% +289.07 +Product profitability +2015 +2017 +131 +20.1% +166 +26.4% +In 2017, the Group had 47.23 million retail customers holding multiple +contracts with different subsidiaries, accounting for 28.5% of all customers, +up 4.5 pps and 9.5 pps from 2016 and 2015 respectively. +CUSTOMER DEVELOPMENT STRATEGY +Focusing on retail customers, Ping An is +committed to becoming a world-leading +technology-powered personal financial services +group. Ping An adheres to the philosophy of +"one customer, multiple products and one-stop +services". Centering on the ecosystems of +"financial services, healthcare, auto services, +real estate services and smart city services", +Ping An provides diverse products and +excellent services, which have been well +recognized by customers. All business grew +steadily. The Group's net profit attributable +to shareholders of the parent company +for 2017 was RMB89,088 million. The profit +from retail business was RMB58,975 million, +which accounted for 66.2% of the net profit +attributable to shareholders of the parent +company, up 0.8 pps year on year. Thanks to +increasing retail customers and development +of customer value, retail business value rose +rapidly and has become an intrinsic driving +force of Ping An's robust value growth. +Ping An continued its efforts to enhance the +service capabilities of both traditional finance +channels and internet channels in line with its +strategies. As at December 31, 2017, the number +of retail customers reached 166 million, up 26.4% +from the beginning of 2017. The number of new +customers acquired during 2017 was 46.3 million, +up 20.5% year on year. Of the new customers, +18.72 million were the Group's internet users, +accounting for 40.4%. Progress of Ping An's +integrated finance strategies was accompanied +by improved cross-selling among customers. As +at the end of 2017, 47.23 million customers held +multiple contracts with different subsidiaries, +accounting for 28.5% of all customers, up 4.5 +pps from the beginning of 2017. The number of +contracts per customer stood at 2.32, up 5.0% +from the beginning of 2017. Through application +of fintech, Ping An improved the service +efficiency of product lines, and achieved steady +growth in major product lines' profitability. In +2017, the Group recorded profit per customer of +RMB355.85, up 14.2% year on year. +Ping An continued to build diverse core +financial product lines and internet service +lines, and created synergy through sharing of +users, customers, services and products via +Magic Gate to provide customers with ready +access. In 2017, internet users increased 26.0% +from the start of 2017 to 436 million and monthly +active users grew 18.7% year on year to 73.56 +million. On average, each internet user used 2.22 +online services, up 14.4% from the beginning of +2017. +(1) Retail customers refer to retail customers holding valid financial products with core financial companies of the Group. +(2) Internet users refer to registered internet users with accounts on internet service platforms of fintech & healthtech +companies (including Autohome) and core financial companies (including web platforms and apps) of the Group. +(3) The number of monthly active users refers to the average number of monthly active users for 12 months as of the end of +the reporting period. +10 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Core drivers of the Group's profit growth +Number of +2016 +Net profit from +retail business +2017 +58,975 +44.4% +2016 +40,829 +29.5% +2015 +31,537 +Number of +new customers +customers +Unit: million +2017 +2017 +2016 +Unit: RMB million +From the beginning of 2017, internet users (²) increased 26.0% from the start +of 2017 to 436 million and monthly active users(3) grew 18.7% year on year +to 73.56 million. On average, each internet user used 2.22 online services, up +14.4% from the start of 2017. +Unit: RMB million +30.113 +39.6% +21,565 -4.9% +Persons +December 31 2017 +% of +customers +December 31 2016 +Persons +% of +customers +Credit card +35.10 +23.31 +50.6 +Number of customers +Securities, fund +who were also +(in million) +and trust +17.42 +91.9 +internet users +135.85 +82.0 +98.73 +75.3 +Others +35.56 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +16 +33.43 +2016 +24.0 +50.18 +2015 +22,666 +(1) Net profit of Ping An Group is the net profit attributable to shareholders of the parent company. +THE NUMBER OF THE GROUP'S RETAIL CUSTOMERS (3) +AND INTERNET USERS INCREASED RAPIDLY +Retail customers +By improving channel management and +customer experience, Ping An achieved +continuous growth in its retail customer base. +As at the end of 2017, the Group had 166 million +customers, up 26.4% from the beginning of 2017. +The number of new customers acquired during +the year was 46.30 million, up 20.5% year on +year. Of the new customers, 18.72 million were +the Group's internet users, accounting for 40.4%. +Development of internet users has scaled up +Ping An's customer base steadily. +Retail Customer Structure (Table 1) +Total customers +December 31 +(4) +The number of customers of insurance companies is +counted based on the number of holders of in-force +policies. +"Others" include fintech & healthtech, other loans and +other insurance product lines. +Ping An has made big pushes into converting +its offline customers to internet users, providing +diverse products and services to users through +its internet platforms. As of the end of 2017, the +number of the Group's customers who were +also internet users reached 136 million, up 37.6% +from the beginning of 2017, accounting for 82.0% +of all customers. The number of customers +who were also app users stood at 127 million, +up 78.0% from the start of 2017, accounting for +76.9% of all customers. +Online Customers (Table 2) +40.47 +December 31 +2017 +2016 +Change % +Life insurance +53.03 +46.23 +14.7 +Auto insurance +40.98 +34.24 +19.7 +Retail banking +(in million) +From the beginning of 2017, retail customers (1) grew 26.4% to 166 million +and contracts per customer rose 5.0%. Profit per customer grew 14.2% year +on year. New customers increased 20.5% year on year to 46.30 million, 40.4% +of whom were the Group's internet users. +Net profit from the Group's retail business grew by 44.4% year on year +to RMB58,975 million, accounting for 66.2% of the Group's net profit +attributable to shareholders of the parent company. +Customer Development +70.6% +70.6% of the customers +are in economically +developed areas, i.e. +East China, South China +and North China +65.1% +65.1% from the middle +class or above; +every high-net-worth +individual held 10.48 +contracts on average +Annual Report 2017 +0 +37.8 +Aged 37.8 on average +39.1% +39.1% of the customers +graduated from junior +colleges or above +Ping An Insurance (Group) Company of China, Ltd. 7 +ABOUT US +Business Performance at a Glance +Top Ten Highlights +1 +2 +3 +4 +5 +In 2017, the Company realized a net profit of +RMB99,978 million, a year-on-year increase of +38.2%; net profit attributable to shareholders +of the parent company rose 42.8% year on +year to RMB89,088 million; operating profit +attributable to shareholders of the parent +company reached RMB94,708 million, up +38.8% year on year; ROE stood at 20.7%. With +strong results, the Company is increasing +dividends. Dividend per share jumped by +100% year on year to RMB1.50. +The Company's value is well recognized +in the market. In 2017, Ping An's shares +rose sharply (with A shares up 101.4% and +H shares up 114.1%), and its market cap +exceeded RMB1.2 trillion, hitting a record +high. Brand value continued to grow. Ping An +ranked 39th in Fortune's Global 500 and 16th +in Forbes Global 2000. +The Company delivered strong results in +customer development. The number of retail +customers increased 26.4% to 166 million. +Each customer held 2.32 contracts on +average, up 5.0% from the beginning of the +year. Profit per customer rose 14.2% year on +year to RMB356. The number of internet users +reached 436 million, up 26.0% from the start +of 2017. The number of monthly active users +on the internet rose to 73.56 million, up 18.7% +year on year. +The Company has realized leapfrog +development in technology research and +development capabilities. As at the end +of 2017, the number of Ping An's patent +applications had risen 262% to 3,030. The +applications cover technologies such as +artificial intelligence (AI), blockchain, cloud +computing, big data, and security. With +world-leading technologies such as face +recognition, voiceprint recognition, and +disease forecasting, Ping An has won many +international awards in fields such as medical +image reading and biometrics. +Customer Profiling +up 14.4% from the +beginning of 2017 +online services per user +2.22 +RMB58,975 million +Net profit of +retail business +up 44.4% year on year +$ +RMB 355.85 +Profit per customer +up 14.2% year on year +m +2.32 +Contracts per customer +up 5.0% from the +beginning of 2017 +166 +In 2017, the NBEV of the life and health +insurance business grew by 32.6% year on +year to RMB67,357 million. ROEV stood at +35.5%, up 8.5 pps year on year. The number +of Ping An's sales agents increased 24.8% +to 1.3860 million from the start of 2017 while +productivity increased by 7.1% year on year. +The total investment yield of insurance funds +reached 6.0%, and the net investment yield +was 5.8%, both higher than industry averages. +million +46.30 million +New customers +up 20.5% year on year +18.72 +million +new customers from +internet users +accounting for +40.4% of new +customers in 2017 +436 million +internet users +up 26.0% from the +beginning of 2017 +73.56 million +monthly active users +up 18.7% year on year +TH +Retail customers +up 26.4% from the +beginning of 2017 +10 +Ping An Property & Casualty increased its +premium income by 21.4% year on year to +over RMB200 billion while maintaining a +better than industry combined ratio of 96.2%. +Ping An Property & Casualty increased its +market share by 1.3 pps. Ping An Property +& Casualty launched the "510 City Superfast +Onsite Investigation" service, through which +92.9% of the auto insurance cases requiring +an on-site investigation were handled within +10 minutes. +The strategic transformation of Ping An +Bank generated significant effects. Retail +business revenue rose 41.7% year on year, +and net profit of retail business increased +68.3% year on year. Ping An Bank continued +to improve the structure of its corporate +business, and adopted "C + SIE + R" and +"commercial banking + investment banking ++ investment” industry-specific financial +service models to support the real economy. +Ping An Bank expanded the application of +innovative technologies and topped the +list of joint-stock banks with 14.82 million +monthly active app users. +The Most Respected Enterprise in China +■ World Economic and Environmental +Conference +The International Carbon-Value Award +Carbon-Value Innovative Value Award +■21st Century Business Herald +Best Poverty-alleviation Contribution Award +■ China Business News Corporate Social +Responsibility Ranking in China +Outstanding Enterprise Award for Corporate +Social Responsibility +Southern Weekly annual ceremony +The Annual Responsibility & Contribution +Award +BRAND +■Millward Brown & WPP +Ranked No. 61 on the BrandZ Top 100 Most +Valuable Global Brands list, again No. 1 +among global insurance brands, and No. 13 +among global financial brands on the list +Among top 8 on the BrandZ Top 100 Most +Valuable Chinese Brands list, again the +highest-ranking Chinese insurance brand on +the list, and among top 3 Chinese financial +institutions on the list +CORPORATE SOCIAL RESPONSIBILITY +■The Economic Observer +■Brand Finance +Ranked No. 1 on the Brand Finance Insurance +100 2017 list +E Interbrand +Ranked No. 6 on the Best China Brands +2017 list, again the highest-ranking Chinese +insurance brand on the list +■ World Brand Lab +Ranked No. 231 on the list of the World's 500 +Most Influential Brands for 2017 +■ Hurun Research Institute +Annual Report 2017 +Ranked No. 9 on the Hurun Most Valuable +Chinese Brands 2017 list, and No. 5 on the Most +Valuable Privately-Held Chinese Brands list +Ping An Insurance (Group) Company of China, Ltd. +9 +ABOUT US +Ranked No. 79 on the Brand Finance Global +500 2017 list +As to portals, Ping An Good Doctor +has become the No.1 online health care +portal, on which high-frequency health +management services are provided to promote +low-frequency medical services, boost activity, +and facilitate retention. As at December 31, +2017, Ping An Good Doctor had about 190 +million registered users. Ping An Wanjia +Healthcare launched China's first standard clinic +management platform to help primary medical +institutions to improve services. Ping An Wanjia +Healthcare has become a leading open clinic +platform in China. As at December 31, 2017, +over 20,000 clinics were using Ping An Wanjia +Healthcare's cloud, and 58,000 clinics (34.0% of +urban private medical institutions) were on the +platform. +■China Financial Market magazine +Best Listed Company +Best CFO - YAO Jason Bo +Lufax Holding maintained fast growth in +wealth management, consumer finance +and institutional trading. By the end of +2017, AUM rose 5.3% from the start of 2017 +to RMB461,699 million; the loans under +management increased by 96.7% from the +start of 2017 to RMB288,434 million. Lufax +became profitable for the first time in 2017. +Ping An Good Doctor operates the largest +online health care platform in China, and has +provided health management services for over +190 million users. In its pre-IPO financing, Ping +An Good Doctor raised USD400 million at a +post-money valuation of USD5.4 billion. It has +filed an IPO application with the HKEX. +Ping An Healthcare Technology +and OneConnect completed their +first rounds of financing to raise USD1.15 +billion and USD650 million respectively. The +two companies' post-money valuations are +USD8.8 billion and USD7.4 billion respectively. +8 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Honors and Awards +In 2017, Ping An maintained its leading brand value, +received wide recognition and praise, and won various +honors and awards from domestic and foreign rating. +agencies and media in respect of comprehensive +strength, corporate governance, and corporate social +responsibility. +CORPORATE STRENGTH +■ Fortune +Ranked No. 39 on the Fortune Global 500 list, +and No. 1 among Chinese insurers +■ Fortune China +■ China Securities Golden Bauhinia Awards +organized by Ta Kung Pao, the Listed +Companies Association of Beijing, and the +Hong Kong Chinese Enterprises Association +Best Listed Company in Investor Relations +Ranked No. 5 on the Fortune China 500 +list, and maintained the first place among +Chinese insurers and among mixed-ownership +companies +Ranked No. 16 on the Forbes Global 2000 +list and No. 1 among global insurance +conglomerates, and again topped the list of +Chinese insurers +■Institutional Investor (US) +Most Honored Company in Asia +■ China Enterprise Directors Association and +China Enterprise Confederation +Ranked No. 8 on the China Top 500 List +■World-renowned data company IDC +Ranked No. 38 on the list of 2017 IDC FinTech +Rankings Top 100, and No. 1 among Chinese +companies on the list +CORPORATE GOVERNANCE +■Institutional Investor (US) +Best IR Company +Best Analyst Day +Best IR Professional +Best Website +Best CEO - MA Mingzhe +■ Forbes +Operating Results of the Retail Business +- +Health Care Ecosystem +14.3% +113 +35.1% +754 +Premium income +Ping An Health +44.4% +5,489 +45.7% +6,728 +Premium income +18.7 +61.99 +73.56 +Monthly active users (2) +Ping An Annuity +66.0 +130.09 +215.94 +Core financial companies +insurance business of +59.4 +151.20 +241.01 +companies +(1) +(2) +Internet users and app users of the Group included +users of fintech & healthtech companies (including +Autohome) and core financial companies. Figures from +repeated counting were eliminated. +As per the user definition of 2016 (excluding +Autohome), the number of the Group's monthly active +users in 2017 would be 67.48 million. +Number of +customers +| Regional population +Ping An's customers +29.5% +The more wealth customers have, the more +contracts they hold, and the more contributions +they make. +Number of contracts per customer (2017) +Geographic distribution of customers (2017) +About 70.6% of customers were in economically +developed regions, higher than the regions' +share in the national population. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +12 +Through long-term development of customers, +Ping An has built strong ties of recognition +and mutual trust with customers. The longer a +customer has been with us, the more contracts +he/she holds. For example, 5-year or above +customers hold 2.69 contracts on average, 79.3% +more than 1-year or below customers. +The more wealth customers have, the more +contracts they hold and the more valuable +they are. In 2017, the Group had nearly 108 +million middle class or higher-level customers, +accounting for 65.1% of the total. On average, +each HNWI held 10.48 contracts, much more +than affluent customers. +Short-term group +With a huge customer base and on-going +customer data mining, Ping An learns more and +more about customers: 70.6% of the Group's +customers are in economically developed East +China, South China and North China. Customers +are quite young, with an average age of only +37.8. And 39.1% of our customers have junior +college or higher degrees. +December 31, +2017 +December 31, +2016 +December 31, +2015 +20.78 +31.50 +19.0% +47.23 +24.0% +28.5% +% of total customers +Unit: million +THE GROUP SAW A STEADY INCREASE +IN CUSTOMER VALUE AND REMARKABLE +RESULTS OF CUSTOMER MIGRATION. +Number of customers holding multiple +contracts with different subsidiaries +CUSTOMER PROFILE +Fintech & healthtech +16.2% +28,792 +New business acquired via cross-selling (Table 4) +Cross-selling of insurance business maintained +significant growth. In 2017, new premiums of +Ping An Property & Casualty, Ping An Annuity +and Ping An Health from insurance sales agents +rose by 25.9% year on year to RMB43,310 million. +Ping An promoted customer migration among +core financial subsidiaries to boost customer +value. In 2017, the Group had 47.23 million retail +customers holding multiple contracts with +different subsidiaries, accounting for 28.5% +of total customers. Each customer held 2.32 +contracts, 5.0% more than at the beginning of +2017. About 36.03 million customer migrations +happened among core financial subsidiaries of +Ping An. Through technology innovation and +efficient management, Ping An maintained +healthy, sustainable profitability of its major +product lines. In 2017, the Group recorded profit +per customer of RMB355.85, up 14.2% year on +year. +Number of Internet Users (Table 3) +Annual accumulated highly active users refer to those +who log in for 48 or more times annually. +(1) +Under a philosophy of "technology-powered +finance", Ping An provides internet users with +one-stop services under diversified finance and +life scenarios. As at the end of 2017, the Group +had 436 million internet users, up 26.0% from the +start of 2017; it had 369 million app users, up +58.3% from the start of 2017; 81.23 million user +migrations happened among internet platforms. +On average, every internet user used 2.22 +online services of Ping An, up 14.4% from the +start of 2017. Meanwhile, user activity increased +steadily. In 2017, the Company had 73.56 million +monthly active users, up 18.7% year on year, in +which annual accumulated highly active users (1) +accounted for 24.2%. User stickiness continued +to strengthen. +Internet users +Customer Development +MANAGEMENT DISCUSSION AND ANALYSIS +11 +Ping An Insurance (Group) Company of China, Ltd. +(in million) +Annual Report 2017 +(2) +Customers who purchased multiple financial products +were counted more than once. The numbers of +accumulated customers and new customers do not +add up to the total due to elimination of repeatedly +counted customers. +(1) +54.6 +71.57 +76.9 +127.38 +who were also app +users +26.4 +131.07 +165.73 +Number of customers +The number of customers as of the end of 2017 is not +equal to the sum of the number of customers as of the +end of 2016 and new customers in the reporting period, +due to customer attrition. +Number of +contracts per +December 31 +2017 +Change (%) +16.6% +35,828 +Premium income +58.3 +233.36 +369.42 +App user base +Channel +contribution +Amount percentage +Amount percentage +(in RMB million) +Ping An Property & +Casualty +8.2 +218.66 +December 31 +2016 +236.55 +44.7 +264.91 +383.32 +companies +Fintech & healthtech +Channel +contribution +26.0 +346.30 +436.39 +Internet user base (1) +2016 +2017 +Core financial companies +(in million) +(in million) +customer +(contract) +SUPPORTING BUSINESS WITH FIVE CORE +TECHNOLOGIES +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +14 +Ping An Blockchain has been applied to 12 scenarios. With +over 17,000 application nodes and 57 blockchain-related +patents, Ping An Blockchain is a leader among peers in China. +Ping An's micro-expression recognition technology can +identify 30 smallest facial action units, with a maximum +precision rate of 98.1% and three unique emotion detection +models. +Ping An's pioneering "Al + big data" models for forecasting +influenza and hand, foot and mouth disease have precision +rates above 90%. +Ping An's image reading technology ranked 1st in the world in +lung nodule detection and false positive reduction according +to test results of LUNA. +Ping An's voiceprint recognition technology has a +text-dependent accuracy rate of 99.7%. +With an accuracy rate of 99.8%, Ping An's face recognition +technology has been applied to over 200 scenarios and used to +recognize over 1 billion faces. +Level/application of technology +Ping An takes advantage of five core +technologies to boost traditional financial +businesses and increase competitiveness. The +five core technologies have been applied to +scenarios such as customer development, +channel management, customer services, and +risk management, sharply increasing the value +of traditional financial businesses. Ping An has +successfully incubated fintech and healthtech +platforms such as Lufax Holding, OneConnect, +Ping An Good Doctor, and Ping An Healthcare +Technology. Some core technologies have been +exported to serve external entities. +Ping An Blockchain +Ping An Face +5 +Disease forecasting +(4) +Ping An Medical Imaging +Assistant +3 +Voiceprint recognition +2 +Face recognition +1 +Name of technology +World-leading technologies: +6 +Ping An's increasing R&D investments over recent years have generated significant outcomes. +By December 31, 2017, the number of Ping An's patent applications had risen to 3,030, up 262.0% +year on year. The applications cover technologies such as Al, blockchain, cloud computing, big +data, and security. Ping An has boosted business efficiency and customer experience by applying +leading technologies to scenarios such as financial services and health care. +ΑΙ +Blockchain +Ping An has established business models +powered by "finance + technology," connected +assets to funds via "open platforms + open +marketplaces," and successfully incubated +innovative financial businesses such as Lufax +Holding and OneConnect. In June 2017, +Chongqing Financial Assets Exchange under +Lufax Holding launched China's first "smart +cloud platform for public asset and liability +management" in cooperation with Nanning +Government. By the end of 2017, it had saved +the local government RMB37 million to help +local governments manage accounts and +save money. OneConnect has established a +"31" model comprised of Smart Insurance +Cloud, Smart Banking Cloud, Smart Investment +Cloud, and an open fintech service platform. +OneConnect has partnered with 468 banks and +1,890 non-bank financial institutions, handling +more than 900 million credit inquiries and an +interbank transaction volume of over RMB10 +trillion last year. +Financial Services Ecosystem +technology-powered personal financial services. +group," Ping An exploits leading advantages +and exports innovative technologies to develop +five ecosystems: financial services, health care, +auto services, real estate services, and smart +city. +Positioned as a "world-leading +TECHNOLOGIES +BUILDING ECOSYSTEMS BY EXPORTING +Ping An has established a 24/7 actively +perceiving security system which combines +comprehensive attack and defense +functionalities. Ping An has built a robust +information security governance and +management framework which covers all +employees and business processes. Ping An +has built an end-to-end security management +platform to realize group-wide real-time +risk monitoring and response and protect +the Group and customers against malicious +attacks and frauds. Ping An has constantly +increased security-related input, cooperated +with domestic and foreign leading research +institutions and technology teams, pursued +R&D of proprietary technologies and +exploration of frontier technologies, and +built forward-looking presence in certain +industries. Moreover, Ping An has established +the industry's first financial security research +institute, and is committed to building a new +financial security ecosystem. +Security +Ping An has one of the largest big data +platforms among Chinese financial institutions. +In 2017, over 900 million credit inquiries were +processed. On the big data platform, Ping +An has built a "1+N" network of ecosystems, +and applied the big data technology to areas +such as financial services, health care, auto +services, and real estate. In financial services, +Ping An has partnered with 468 banks and 1,890 +non-bank financial institutions. In health care, +Ping An provides 800 million users and over +2,000 hospitals with Social Health Insurance +services in over 200 cities. In auto services, +Ping An has over 40 million auto insurance +customers and over 1,000 million claim photos. +Big Data +Technology-Powered Business +Transformation +15 +been applied to financial business activities +such as Puhui Business's loan approval. +Ping An Insurance (Group) Company of China, Ltd. +Cloud +Systen +Clo +1 S +Server +Compute +Ping An Cloud hosts the trillion-yuan core +business of Ping An, providing reliable, +convenient and secure solutions for industries +such as insurance, banking, asset management, +fintech, and health care. Core technologies of +Ping An Cloud are owned and controlled by +Ping An. Business systems can be deployed in +Ping An Cloud within minutes thanks to robust +technologies and data. Ping An's Virtual Private +Cloud (VPC) hosts 415 banks and 14 insurance +companies. Ping An Cloud has received eight +authoritative certifications from China and +abroad. Ping An has become one of the most +secure cloud computing service providers in +the financial industry. +1117 +Annual Report 2017 +Ping An has established comprehensive +scenarios of Al applications such as smart +perception, prediction, risk management, +and services. Ping An's Al and deep learning +technologies have reached world-leading +levels. Our face recognition technology has +an accuracy rate of 99.8%; our voiceprint +recognition technology has a text-dependent +accuracy rate of 99.7%. In disease forecasting, +Ping An has achieved precision rates of over +90% for influenza and hand, foot and mouth +disease and 92% for chronic obstructive +pulmonary disease respectively. Our medical +image reading technology ranked first in +lung nodule detection and false positive +reduction with precision rates of 95.1% and +96.8% respectively according to test results of +LUng Nodule Analysis (LUNA), an international +authoritative assessment in the medical +imaging field. Ping An's Al-based musical +composition technology won the 1st place +in the international contest of "Al-generated +music challenge". Ping An provides Al-based +functionalities such as photography and video +recording, personal loan risk management, SME +loan approval, and customer services. Ping An's +face recognition technology has been used to +identify over 1,000 million people in over 200 +scenarios within or outside the Group such as +financial services, medical services, daily-life +services, and security. Ping An's voiceprint +recognition technology has been applied to +over ten scenarios such as app login, identity +verification, and blacklist identification. Ping +An's micro-expression recognition technology +can identify customers' smallest facial actions +via remote videos in real time, detect frauds, +and give risk warnings. The technology has +Cloud Computing +Ping An Blockchain provides secure, +retraceable and efficient means of transaction +recording. The technology can be applied to +scenarios such as asset trading, financing, +health care, and real estate trading. Ping An has +successfully applied blockchain to real financial +and health care scenarios. By December 31, +2017, Ping An had built over 17,000 blockchain +nodes for SMEs. In health care and real estate +trading, Ping An Blockchain has facilitated +connectivity among medical clusters and +establishment of a real estate trading platform. +Networ b +In the health care ecosystem, Ping An has built +a robust "patient – provider – payer" model, +penetrating through online portals and payers. +Ping An attaches great importance to technology talent development. Ping An now has over 22,000 +R&D staff members. To maintain the technological leadership, the Group has partnered with top +universities and research institutes such as Peking University, Tsinghua University, Massachusetts +Institute of Technology, and National Institute of Health to pursue fintech and healthtech +researches. +PING AN GROUP'S STRATEGY OF "FINANCE + TECHNOLOGY" +9.3% +(1) +2.32 +165.73 +1.71 +57.92 +4.4% +7.4% +(1) +The Group +Mass +19.4% +8.9% +12.1% 11.9% +14.5% +2.14 +70.91 +3.61 +36.75 +10.48 +0.15 +Middle-class +Affluent +HNWIS +26.1% +22.61 +12.6% +Ping An has adopted a two-pronged strategy of “finance + technology," aiming to become a +world-leading fintech company on the basis of five core technologies, i.e. Al, blockchain, cloud +computing, big data, and security. Focusing on fintech and healthtech, Ping An strengthens its +traditional financial businesses by increasing efficiency, cutting costs, improving experience, +enhancing risk management, and building ecosystems and platforms. Moreover, Ping An exports +innovative technologies and services to create value. +7.9% +East +China +Our face recognition technology has an accuracy rate of 99.8% and our +voiceprint recognition technology has a text-dependent accuracy rate of +99.7%, both at world-leading levels. +By December 31, 2017, the number of Ping An's patent applications had +risen to 3,030, up 262.0% from the beginning of the year. The applications +cover technologies such as artificial intelligence (AI), blockchain, cloud +computing, big data, and security. +Technology-Powered Business +Transformation +MANAGEMENT DISCUSSION AND ANALYSIS +13 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +57.92 +Mass +70.91 +36.75 +Affluent +6.8% +65.1% +HNWIS +Middle-class +Going forward, Ping An will facilitate +development of its retail business to become +a world-leading technology-powered personal +financial services group. On one hand, it will +reinforce the advantages in traditional channels, +expand the user base of internet services and +scale up the customer base quickly. On the +other, it will diversify its personal financial +products and services and optimize customer +experience through further application of +innovative technologies. On the whole, the +Company aims to increase retail customer value +and achieve development. +Mass customers are those with annual income below +RMB100,000, middle class customers RMB100,000-240,000, +and affluent customers above RMB240,000. HNWls have +personal assets of RMB10 million or more. +Unit: million +Customer wealth structure (2017) +Middle class or higher-level customers +accounted for 65.1%, up 2.7 pps from 2016. +Data of social averages are from the China Statistical +Yearbook for 2016. +Northwest +China +Central +China +Northeast Southwest +China +China +North +China +South +China +0.15 +The Group +57.3 +Real estate investment, +Shenzhen +100.00% +100.00% +1,310,000,000 +Shanghai Pingpu Investment +Co., Ltd. (iii) +Shanghai, Corporation +Investment management, +Shanghai +99.51% +100.00% +9,130,500,000 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 195 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +5. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below (continued): +Name +Place of incorporation and +kind of legal entity +Principal activities and +place of operation +Proportion of +ordinary shares +directly held by +the Group (%) +Ansheng Investment Company Limited +Real estate investment, +Shenzhen +Shenzhen, Corporation +Shenzhen Ping An Real Estate +Investment Co., Ltd. +420,000,000 +1,000,000,000 +Commerce Company Limited (iii) +('Ping An E-wallet') +Shenzhen +Shenzhen Wanlitong Network +Shenzhen, Corporation +Information Technology Co., Ltd. +Customer loyalty service, +Shenzhen +76.33% +100.00% +200,000,000 +British Virgin Islands, +Corporation +Shenzhen Ping An Commercial +Property Investment Co., Ltd. +Shenzhen, Corporation +99.49% +99.98% +1,095,000,000 +Ping An Futures Co., Ltd. +Shenzhen, Corporation +Futures brokerage, +Shenzhen +96.74% +100.00% +Shenzhen, Corporation +76.33% +Project investment, +British Virgin Islands +Proportion of +votes (%) (i) +100.00% +200,000,000 +Ping An-UOB Fund Management +Company Limited +Shenzhen, Corporation +Fund raising and +60.63% +60.70% +300,000,000 +distribution, Shenzhen +Shenzhen Ping An Financial Center +Development Company Ltd. +Shenzhen, Corporation +Real estate development, +Shenzhen +99.51% +100.00% +5,248,870,000 +Ping An Insurance Sales Services +Co., Ltd. +Shenzhen, Corporation +Sale agency of +100.00% +100.00% +50,000,000 +60.63% +Asset management, +Shenzhen +Shenzhen, Corporation +Ping An-UOB Wealthtone Asset +Management Co., Ltd. +Registered/authorized +capital (RMB unless +otherwise stated) +100.00% +USD50,000 +Shenzhen Ping An Financial Technology Shenzhen, Corporation +Financial advisory +100.00% +100.00% +25,644,000,000 +Consulting Co., Ltd. (iii) +services, Shenzhen +Proportion of +ordinary shares +indirectly held by +the Group (%) +99.51% +Ping An Tradition International Money +Broking Company Ltd. +Currency brokerage, +Shenzhen +66.92% +67.00% +50,000,000 +Pingan Haofang (Shanghai) +E-commerce Co., Ltd. (iii) +Shanghai, Corporation +Property agency, +Shanghai +80.00% +80.00% +680,000,000 +Shenzhen, Corporation +insurance, Shenzhen +76.33% +Shenzhen, Corporation +Overseas (Holdings) Limited +('Ping An Overseas Holdings') +Hong Kong, Corporation Investment holding, +Hong Kong +100.00% +100.00% HKD7,085,000,000 +China Ping An Insurance (Hong Kong) +Company Limited +Hong Kong, Corporation Property and casualty +100.00% +100.00% +HKD490,000,000 +insurance, Hong Kong +Ping An International Financial +Leasing Co., Ltd. (iii) +('Ping An Financial Leasing') +Shanghai, Corporation +Finance lease business +Shanghai +65.23% +34.77% +100.00% +12,211,208,151 +Ping An of China Asset Management +(Hong Kong) Company Limited +194 +Annual Report 2017 +Hong Kong, Corporation +China Ping An Insurance +1,516,577,790 +75.01% +1.89% +55.59% +96.62% 13,800,000,000 +brokerage, Shenzhen +Ping An Annuity Insurance +Shanghai, Corporation +Company of China, Ltd. +Annuity insurance, +Shanghai +86.11% +13.82% +100.00% +Asset management, +4,860,000,000 +Shanghai, Corporation +Asset management, +Shanghai +98.67% +1.33% +100.00% +1,500,000,000 +Ping An Health Insurance +Company of China, Ltd. (iii) +Shanghai, Corporation +Health insurance, +Shanghai +73.11% +Ping An Asset Management Co., Ltd. +Internet service, +Hong Kong +100.00% HKD345,000,000 +Ping An Real Estate Co., Ltd. +('Ping An Real Estate') +Shenzhen, Corporation +Property management +99.59% +100.00% 20,000,000,000 +and investment +management, +Shenzhen +Ping An Technology +(Shenzhen) Co., Ltd. +Shenzhen, Corporation +IT services, Shenzhen +100.00% +100.00% +204,763,800 +Shenzhen Ping An Financial +Services Co., Ltd. (iii) +Shenzhen, Corporation +IT and business process +outsourcing services, +Shenzhen +100.00% +100.00% +598,583,070 +Ping An E-wallet Electronic +100,000,000 +100.00% +99.75% +Investment consulting, +Shanghai +Ping An Insurance (Group) Company of China, Ltd. +5. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below (continued): +Name +Place of incorporation and +kind of legal entity +Principal activities and +Proportion of +ordinary shares +directly held by +place of operation +the Group (%) +Proportion of +ordinary shares +indirectly held by +the Group (%) +100.00% +Proportion of +votes (%) (i) +Shenzhen Ping An New Capital +Shenzhen, Corporation +Investment holding, +99.88% +100.00% +4,000,000,000 +Investment Co., Ltd. +Shenzhen +Ping An Trendwin Capital +Management Co., Ltd. +Shanghai, Corporation +Registered/authorized +capital (RMB unless +otherwise stated) +40.96% +Ping An Chuang Zhan Insurance +Sales & Service Co., Ltd +Insurance sale, Shenzhen +The Group reviews its loans and advances to customers, finance bonds, corporate bonds, asset +management schemes, debt schemes and trust schemes at each reporting date to assess whether these +financial assets are impaired and provision for losses should be recorded in the statement of income. In +particular, judgment by management is required in the estimation of the amount and timing of future cash +flows when determining the level of provision required. Refer to Note 3.(16) for the factors which the Group +considers when making such judgment. +(2) IMPAIRMENT OF LOANS AND ADVANCES TO CUSTOMERS, FINANCE BONDS, CORPORATE +BONDS, ASSET MANAGEMENT SCHEMES, DEBT SCHEMES AND TRUST SCHEMES +Using different valuation techniques and parameter assumptions may lead to significant differences of fair +value estimations. +When using valuation techniques to determine the fair value of financial instruments, the Group would +choose the input value in consistency with market participants, considering in transactions of related assets +and liabilities. All related observable market parameters are considered in priority, including interest rate, +foreign exchange rate, commodity prices and share prices or index. When related observable parameters +are unavailable or inaccessible, the Group uses unobservable parameters and makes estimates for credit +risk, market volatility and liquidity adjustments. +(1) FAIR VALUE OF FINANCIAL INSTRUMENTS DETERMINED USING VALUATION TECHNIQUES +Fair value, in the absence of an active market, is estimated by using valuation techniques, applying currently +applicable and sufficiently available data, and the valuation techniques supported by other information, +mainly include market approach and income approach, reference to the recent arm's length transactions, +current market value of another instrument which is substantially the same, and by using the discounted +cash flow analysis and option pricing models. +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +189 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +statements. +In the process of applying the Group's accounting policies, management has made the following judgments +and accounting estimation, which have the significant effect on the amounts recognized in the financial +The Group makes estimates and judgments that affect the reported amounts of revenues, expenses, +assets and liabilities and the disclosure of contingent liabilities in these financial statements. Estimates and +judgments are continually assessed based on historical experience and other factors, including expectations +of future events that are believed to be reasonable under the circumstances. +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES +Two or more operating segments can be merged as one if they have similar characteristics and satisfy +certain conditions. +(3) The Group is able to obtain the accounting information such as the financial position, operating results +and cash flows of the component. +(2) The management of the Company regularly assesses the operating results of its business units for the +purpose of making decisions about resources allocations and performance assessment; +(1) The component produces income and expenses in its daily operation; +Operating segments refer to the Group's component that satisfies the following conditions: +(3) IMPAIRMENT OF AVAILABLE-FOR-SALE EQUITY INVESTMENTS +The Group considers that impairment provision is needed for an available-for-sale equity investment when +there is a significant or prolonged decline in fair value of that security below its cost. Management exercises +judgment when determining conditions that are considered 'significant or prolonged'. Refer to Note 3.(16) +for the factors which the Group considers when making such judgment. +(4) MEASUREMENT UNIT AND VALUATION OF INSURANCE CONTRACT LIABILITIES +The Group makes significant judgments on whether a group of insurance contracts' insurance risks are +of the same nature. Different measurement units would affect the measurement of insurance contract +liabilities. +FINANCIAL STATEMENTS +191 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +The assumptions of mortality and morbidity rates are affected by factors such as changes in lifestyles +of national citizens, social development, and improvement of medical treatment, and hence subject to +uncertainty. +The assumption of morbidity rates is determined based on the Group's assumptions used in product +pricing, experience data of morbidity rates, and estimates of current and future expectation as well as +a risk margin. +The assumption of mortality rates is based on the industrial benchmark or the Group's prior experience +data on mortality rates, estimates of current and future expectations, the understanding of the +China insurance market as well as a risk margin. The assumption of mortality rates is presented as a +percentage of 'China Life Insurance Mortality Table (2000-2003)', which is the industry standard for life +insurance in China. +The Group uses reasonable estimates, based on market and actual experience and expected future +development trends, in deriving assumptions of mortality rates, morbidity rates, disability rates, etc. +The discount rate and investment return assumptions are affected by the future macro-economy, +capital market, investment channels of insurance funds, investment strategy, etc., and therefore subject +to uncertainty. +For short term insurance contracts liabilities whose duration is within one year, the future cash flows +are not discounted. +For management purposes, the Group is organized into operating segments based on the internal +organization structure, management requirements and internal reporting. The reportable segments are +determined and disclosed based on operating segments and the presentation is consistent with the +information reported to the Board of Directors. +For long term life insurance contracts where the future insurance benefits are affected by investment +return of the underlying asset portfolio, the discount rates are determined based on expected future +investment returns of the asset portfolio backing those liabilities. The future investment returns +assumption for the measurement as at 31 December 2017 ranged from 4.75%- 5.00% (31 December 2016: +4.75%- 5.00%). +For long term non-life insurance contracts where the future insurance benefits are not affected by +investment return of the underlying asset portfolio, as the risk margin has no material impact on the +reserve measurement, the discount rate assumption used is the benchmarking yield curve for the +measurement of insurance contract liabilities published by China Central Depository and Clearing Co., +For long term life insurance contracts where the future insurance benefits are not affected by +investment return of the underlying asset portfolio, with the consideration of the Cai Kuai [2017] +No. 637 issued by CIRC and other relevant regulations, the discount rate assumption is based on the +benchmarking yield curve for the measurement of insurance contract liabilities published by China +Central Depository and Clearing Co., Ltd, with consideration of the impact of the tax and liquidity +premium. The current discount rate assumption for the measurement as at 31 December 2017 ranged +from 3.16%-4.75% (31 December 2016: 3.12%- 5.00%). +The main assumptions used in the measurement of policyholders' reserves and unearned premium reserves +are as follows: +(4) MEASUREMENT UNIT AND VALUATION OF INSURANCE CONTRACT LIABILITIES +(CONTINUED) +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +190 +At the end of the reporting period, the Group shall make an estimate of the assumptions used in the +measurement of insurance contract liabilities. Such assumptions shall be determined based on information +currently available at the end of the reporting period. To determine these assumptions, the Group selects +proper risk margins according to both uncertainties and degree of impact of expected future cash outflows. +Refer to Note 3.(2) for the changes in accounting policies and estimates. +At the end of the reporting period, when measuring the insurance contract liabilities, the Group needs to +make a reasonable estimate of amounts of the payments which the Group is required to make in fulfilling +the obligations under the insurance contracts, based on information currently available at the end of the +reporting period. +Ltd. +Notes to Consolidated Financial Statements +(47) SEGMENT REPORTING +(vi) the entity is controlled or jointly controlled by a person identified in (a); and +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +187 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +when the deferred tax asset relating to the deductible temporary differences arises from the initial +recognition of an asset or liability in a transaction that is not a business combination and, at the time +of the transaction, affects neither the accounting profit nor taxable profit or loss; and +Deferred tax assets are recognized for all deductible temporary differences, the carry-forward of unused +tax credits and any unused tax losses, to the extent that it is probable that taxable profit will be available +against which the deductible temporary differences, and the carry-forward of unused tax credits and +unused tax losses can be utilized, except: +in respect of taxable temporary differences associated with investments in subsidiaries, associates +and interests in jointly controlled entities, when the timing of the reversal of the temporary differences +can be controlled and it is probable that the temporary differences will not reverse in the foreseeable +future. +when the deferred tax liability arises from the initial recognition of goodwill or an asset or liability in a +transaction that is not a business combination and, at the time of the transaction, affects neither the +accounting profit nor taxable profit or loss; and +Deferred tax liabilities are recognized for all taxable temporary differences, except: +Deferred tax is provided, using the liability method, on all temporary differences at the end of the reporting +period between the tax bases of assets and liabilities and their carrying amounts for financial reporting +purposes. +Current tax assets and liabilities for the current and prior periods are measured at the amount expected to +be recovered from or paid to the taxation authorities. +Income tax comprises current and deferred tax. Income tax is recognized in the statement of income, or in +other comprehensive income or in equity if it relates to items that are recognized in the same or a different +period directly in other comprehensive income or in equity. +(44) TAX +The Group's subsidiaries consolidated certain third party assets management scheme. These assets +management schemes invested in the insurance index shares. As such the Group indirectly hold the +Company's shares. The employee share purchase scheme consolidated by the Group also hold the +Company's shares. The consideration paid by the consolidated structured entities in purchasing the +Company's shares from the market, including any directly attributable incremental cost, is debited to 'Share +premium' under 'Reserves'. No gain or loss shall be recognized in profit or loss on the sale of those shares, +the consideration received is credited to 'Share premium' under 'Reserves'. +(43) SHARES HELD BY CONSOLIDATED STRUCTURED ENTITIES +The Company settles with the awardees under the share purchase scheme upon vesting. +At the end of each reporting period, the Group revises its estimates of the number of options and awarded +shares that are expected to vest based on the non-marketing performance and service conditions. It +recognizes the impact of the revision to original estimates, if any, in the statement of income, with a +corresponding adjustment to equity. +Equity-settled share-based payment transactions (Continued) +(42) SHARE-BASED PAYMENT (CONTINUED) +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2017 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(44) TAX (CONTINUED) +in respect of deductible temporary differences associated with investments in subsidiaries, associates +and interests in jointly controlled entities, deferred tax assets are only recognized to the extent that it +is probable that the temporary differences will reverse in the foreseeable future and taxable profit will +be available against which the temporary differences can be utilized. +The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to +the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of +the deferred tax asset to be utilized. Conversely, previously unrecognized deferred tax assets are reassessed +by the end of each reporting period and are recognized to the extent that it is probable that sufficient +taxable profit will be available to allow all or part of the deferred tax asset to be utilized. +(v) the entity is a post-employment benefit plan for the benefit of employees of either the Group or +an entity related to the Group; +(46) RELATED PARTIES (CONTINUED) +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +188 +(iv) one entity is a joint venture of a third entity and the other entity is an associate of the third entity; +(iii) the entity and the Group are joint ventures of the same third party; +(ii) one entity is an associate or joint venture of the other entity (or of a parent, subsidiary or fellow +subsidiary of the other entity); +(i) the entity and the Group are members of the same Group; +(vii) a person identified in (a) (i) has significant influence over the entity or is a member of the key +management personnel of the entity (or of a parent of the entity). +(b) the party is an entity where any of the following conditions applies: +(ii) has significant influence over the Group; or +(i) has control or joint control over the Group; +(a) the party is a person or a close member of that person's family and that person: +A party is considered to be related to the Group if: +(46) RELATED PARTIES +Interim dividends are simultaneously proposed and declared, because the Company's memorandum and +articles of association grant the directors the authority to declare interim dividends. Consequently, interim +dividends are recognized immediately as a liability when they are proposed and declared. +When the final dividends proposed by the directors have been approved by the shareholders and declared, +they are recognized as a liability. +(45) DIVIDENDS +Deferred tax assets and deferred tax liabilities are offset, if a legally enforceable right exists to set off +current tax assets against current tax liabilities and the deferred taxes relate to the same taxable entity and +the same taxation authority. +Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period +when the asset is realized or the liability is settled, based on tax rates (and tax laws) that have been +enacted or substantively enacted at the end of the reporting period. +(iii) is a member of the key management personnel of the Group or of a parent of the Group; +Shenzhen, Corporation +For the year ended 31 December 2017 +(4) MEASUREMENT UNIT AND VALUATION OF INSURANCE CONTRACT LIABILITIES +(CONTINUED) +100.00% +500,000,000 +196 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Securities Company Limited +('Ping An Securities') +13,000,000,000 +99.88% +99.88% +Investment and trust, +Shenzhen +Shenzhen, Corporation +China Ping An Trust Co., Ltd. (iii) +17,170,411,366 +58.00% +8.40% +49.56% +Banking, Shenzhen +Shenzhen, Corporation +Ping An Bank Co., Ltd. (ii) +('Ping An Bank') +insurance, Shenzhen +21,000,000,000 +99.59% +Investment management, +Tongxiang +Tongxiang Ping An Investment Co., Ltd. Tongxiang, Corporation +419,000,000 +99.51% +100.00% +50,000,000 +Reach Success International +Company Limited +British Virgin Islands, +Corporation +Project investment, +99.51% +100.00% +USD50,000 +British Virgin Islands +99.51% +Jade Reach Investment Company +Limited +Project investment, +99.51% +100.00% +USD50,000 +British Virgin Islands +Shenyang Shengping Investment +Management Co., Ltd. +Shenyang, Corporation +Real estate investment, +Shenyang +99.51% +100.00% +British Virgin Islands, +Corporation +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +99.51% +Shenzhen, Corporation +When performing significant insurance risk testing, the Group would group all policies of the same product +with similar risk characteristics into the same portfolio. The Group would then select sufficient and +representative policy samples from each policy portfolio to perform individual testing. +If a property and casualty insurance or a short term life insurance policy obviously meets the criteria +for significant insurance risk transfer, the Group directly classifies it as an insurance contract. +When determining whether a reinsurance policy transfers significant insurance risks, judgment is made +on a comprehensive understanding of the commercial substance of the reinsurance policy and other +relevant contracts and agreements. If the reinsurance risk ratio of the reinsurance policy is greater than +1%, the Group classifies it as a reinsurance contract. The reinsurance risk ratio of a reinsurance policy is +derived from the present value of probability-weighted average net losses where the reinsurer incurs a net +loss divided by expected premium income of the reinsurer. If a reinsurance policy obviously transfers a +significant insurance risk, the Group directly classifies it as a reinsurance contract without calculating the +reinsurance risk ratio. +Annuity policies where the longevity risk is transferred are classified as insurance contracts; +If the insurance risk ratio of a non-annuity policy is equal or greater than 5% at one or more points in +time during the policy coverage period, the Group classifies it as an insurance contract. The insurance +risk ratio of a direct insurance policy is the percentage of the benefits to be paid when the insured +event occurs divided by the amounts to be paid when the insured event does not occur minus 100%; +When determining whether the policies transfer a significant insurance risk, the Group makes the following +judgments for different policies: +(5) CLASSIFICATION AND UNBUNDLING/SEPARATION OF INSURANCE CONTRACTS AND +SIGNIFICANT INSURANCE RISK TESTS (CONTINUED) +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +192 +The Group makes significant judgments on whether the contract transfers insurance risk, whether transfer +of insurance risk has commercial substance, and whether the transferred insurance risk is significant when +performing significant insurance risk tests. Such judgment affects the classification of insurance contracts. +The Group makes significant judgments on whether a written policy undertake both insurance risks and +other risks, whether contains both an insurance component and a deposit component and whether the +insurance component and deposit component are distinct and separately measurable. Such judgment +affects the unbundling/separation of insurance contracts. +(5) CLASSIFICATION AND UNBUNDLING/SEPARATION OF INSURANCE CONTRACTS AND +SIGNIFICANT INSURANCE RISK TESTS +The major assumptions needed in measuring claim reserves include the claim development factor and +expected claim ratio, which can be used to forecast trends of future claims so as to estimate the ultimate +claim expenses. The claim development factors and expected claim ratio of each measurement unit are +based on the Group's historical claim development experiences and claims paid, with consideration of +adjustments to company policies like underwriting policies, level of premium rates, claim management and +the changing trends of external environments such as macroeconomic, regulations, and legislation. In the +measurement of claim reserves, the Group applies the cost of capital approach and insurance industry +guideline ranged from 2.5% to 5.5% to determine risk margins. +In the measurement of unearned premium reserves for the property and casualty insurance and short +term life insurance business, the Group applies the cost of capital approach and the insurance industry +guideline ranged from 3% to 6% to determine risk margins. +The assumption of participating insurance accounts is affected by the above factors, and hence bears +uncertainty. The future assumption of life and participating insurance with a risk margin based on a +dividend rate of 85%. +The Group uses reasonable estimates, based on expected investment returns of participating insurance +accounts, participating dividend policy, policyholders' reasonable expectations, etc. in deriving policy +dividend assumptions. +The expense assumptions include assumptions of acquisition costs and maintenance costs. The +assumption of maintenance costs also has a risk margin. +The Group uses reasonable estimates, based on an expense study and future development trends, in +deriving expense assumptions. If the future expense level becomes sensitive to inflation, the Group will +consider the inflation factor as well in determining expense assumptions. +The assumptions of lapse rates are determined by reference to different pricing interest rates, product +categories and sales channels separately. +The Group uses reasonable estimates, based on actual experience and future development trends, in +deriving lapse rate assumptions. +The unbundling/separation and classification of insurance contracts would affect the Group's revenue +recognition, liability measurement and financial statement presentation. +(6) DETERMINATION OF CONTROL OVER THE STRUCTURED ENTITIES +To determine whether the Group controls the structured entities of which the Group acts as an asset +manager, management applies judgment based on all relevant fact and circumstance to determine +whether the Group is acting as the principal or agent for the structured entities. If the Group is acting as +the principal, it has control over the structured entities. In assessing whether the Group is acting as the +principal, the Group considers factors such as scope of the asset manager's decision-making authority, +rights held by other parties, remuneration to which it is entitled, and exposure to variable returns results +from its additional involvement with structured entities. The Group will perform reassessment once the fact +and circumstance changes leading to changes in above factors. +For further disclosure in respect of the maximum risk exposure of unconsolidated structured entities of the +Group, see Note 46. (8). +Ping An Property & Casualty Insurance +Company of China, Ltd. +33,800,000,000 +99.51% +99.51% +Life insurance, Shenzhen +Shenzhen, Corporation +Ping An Life Insurance Company of +China, Ltd. +Registered/authorized +capital (RMB unless +otherwise stated) +Proportion of +votes (%) (i) +Proportion of +ordinary shares +indirectly held by +the Group (%) +Property and casualty +Proportion of +ordinary shares +directly held by +the Group (%) +kind of legal entity +Name +Place of incorporation and +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below: +5. SCOPE OF CONSOLIDATION +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 193 +Annual Report 2017 +Principal activities and +place of operation +Securities investment and +(3,675) +Ping An Insurance (Group) Company of China, Ltd. +(15,021) 41,898 +Including: Inter-segment other +revenues +7,931 +19 +1 +1,665 +3,856 +(13,472) +Non-operating gains +(12,355) +267 +221 +34 +164 +279 +103 +19,335 +17,549 +1,295 +225 +(3) +(225) +61 +(1,648) +Share of profits and losses of +associates and jointly controlled +entities +2,676 +388 +104 +(141) +(1) +(625) +(1,121) +(2,743) (1,370) +Other revenues and other gains +17,311 +873 +331 +197 +(111) +Total revenue +390,517 169,452 164,356 +(241,283) (83,398) +(184) +Foreign exchange (losses)/gains +(226) +91 +(45,435) +882 +675 (4,392) +(62) (45,491) +280 +255 +119 +1,401 +Investment expenses +(1,041) +(125) +1,166 +Administrative expenses +(40,349) +(44,358) (31,644) (1,704) +(818) +(615) +(3,450) +Loan loss provisions, net of reversals +5,697 +8,849 +25,197 +29,163 +(18,743) +1,402 +774,488 +(133) (324,814) +Commission expenses on +Claims and policyholders' benefits +insurance operations +(25,414) +2,909 (78,754) +Interest expenses on banking +operations +(54,709) +1,772 (52,937) +Fees and commission expenses on +non-insurance operations +(56,249) +(7,566) +(857) +(617) +25,033 +Profit for the period +Income tax +Profit before tax +(16,989) (23,474) 15,309 (680,077) +(6,137) +(2,946) +(357,281) (154,138) (134,421) +Total expenses +10,529 (21,939) +(1,130) (3,926) (11,219) +(259) +(65) +(483) +(15,386) +Other expenses +(2,310) (12,144) +33,236 15,314 +(8,203) (2,614) +12,700 +29,935 +2,751 +2,712 +Annual Report 2017 +206 +72,368 +(3,535) +5,922 +5,112 +2,215 +2,322 +(155) +22,599 +233 +(3,096) +(497) +(429) +(7,336) +(3,434) 94,411 +5,689 +8,208 +(101) (22,043) +104 +(5,593) +(374) +644 +1,675 +2,589 +7,310 +10,443 +320 115,053 +Including: Inter-segment +investment income +1,882 +32 +20 +140 +1,724 +502 +(4,300) +Impairment loss of +investment assets +(141,007) +Including: Taxes and surcharges +(791) +(4,006) (3,445) +(451) +(2,747) +Finance costs +(1,755) +(59) +(141) +(5) (624) +(226) +(514) +(658) +other assets +Impairment loss of +(9,268) +(149) +(266) +(380) +(131) +(100) +(42) +230 +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below (continued): +1,738 +Ping An Insurance (Group) Company of China, Ltd. 199 +Annual Report 2017 +USD1,161,623 +52.78% +52.78% +Automotive internet +platform, Beijing +Cayman Islands, +Corporation +Autohome Inc. (iii) +GBP1,154,873 +100.00% +99.51% +Infant products, +United Kingdom +United Kingdom, +Corporation +Mayborn Group Limited +300,000,000 +100.00% +99.79% +Investment management, +Tongxiang +Tongxiang, Corporation +Tongxiang Anhao Investment +Management Co., Ltd. (iv) +100,000,000 +FINANCIAL STATEMENTS +100.00% +Notes to Consolidated Financial Statements +5. SCOPE OF CONSOLIDATION (CONTINUED) +Name +(2) As at 31 December 2017, the Group consolidated the following principal structured entities: +5. SCOPE OF CONSOLIDATION (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +200 +The Company and its subsidiaries are subject to the Company Law as well as various listing requirements, +where applicable. Capital or asset transactions between the Company and its subsidiaries might be +subject to regulatory requirements. Certain of the Company's subsidiaries are subject to regulatory capital +requirements. As such, there are restrictions on the Group's ability to access or use the assets of these +subsidiaries to settle the liabilities of the Group. Please refer to Note 46. (7) for detailed disclosure on the +relevant regulatory capital requirements. +Other than the changes above, there are no significant changes to the scope of consolidation as at 31 +December 2017 as compared to 2016. +After the completion of the restructuring, the Group lost control over Ping An Good Doctor and its subsidiary, Ping An Health Cloud +Company Limited. Then Ping An Good Doctor becomes an associate of the Group, and is excluded from the scope of consolidation. +Under IAS 27, upon loss of control over the subsidiary by partially disposal of equity investments, the Group should re-measure +the retained investments at its fair value in the consolidated financial statements. The gain from the disposal represented the sum +of the disposal consideration and fair value of retained investments less the amount of net assets of the subsidiary attributable to +the Group based on its shareholding. In summary, the Group recognized gain on disposal of RMB10,850 million (after the impact of +income tax), mainly resulted from re-measurement of retained investments to fair value at the date the Group lost control. +In 2017, the Group has completed the asset restructuring of Ping An Healthcare and Technology Company Limited ('Ping An Good +Doctor') and signed equity transfer and option agreements ('the agreements') with outside investors. According to the agreements, +the Group sold 2.6% shares in Ping An Good Doctor for a cash consideration of USD90 million (equivalent to RMB593 million), and +meanwhile the Group acquired the repurchase options of the shares (the value of repurchase options was RMB210 million based on +an independent valuation performed by a third-party valuation firm). +These entities were newly in scope of consolidation in 2017. +The registered capitals of these subsidiaries were changed in 2017. +For the year ended 31 December 2017, Ping An Bank's profit attributable to its non-controlling interest was RMB9,563 million (2016: +RMB9,306 million), the dividend paid to its non-controlling interest was RMB1,507 million (2016: RMB1,085 million). As at 31 December +2017, Ping An Bank's equity attributable to its non-controlling interest was RMB92,414 million (2016: RMB84,235 million). Ping An Bank's +summarized financial information is disclosed in 'Segment reporting' under the 'Banking' segment. +The proportion of ordinary shares, as shown in the above table, is the sum product of direct holding by the Group and indirect +holding by a multiplication of the proportion of shares held in each holding layer. The proportion of votes is the sum product of the +proportion of votes held directly by the Group and indirectly via subsidiaries controlled by the Group. +(v) +(iv) +(iii) +(ii) +(i) +Notes: +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below (continued): +For the year ended 31 December 2017 +99.79% +Investment management, +Shenzhen +Management Co., Ltd. +Shenzhen Ping An Chuangke +Investment Management Co., Ltd. +British Virgin Islands +USD50,000 +100.00% +100.00% +Project investment, +British Virgin Islands, +Corporation +100,000,000 +80.00% +79.14% +Private equity Financing, +Shenzhen +Shenzhen, Corporation +Value Success International Limited +('Value Success International') +Shenzhen Qianhai Inclusive +Crowdfunding & Trading Co., Ltd. +USD100,000,000 +100.00% +99.59% +Hong Kong, Corporation Financing platform, +Pingan Real Estate Capital Limited +services, Shenzhen +Credit Information +Shenzhen, Corporation +Investment management, +Shenzhen +99.79% +100.00% +Shenzhen, Corporation +Lianxin (Shenzhen) Investment +680,000,000 +100.00% +76.33% +Internet service, +Shenzhen +Shenzhen, Corporation +Ping An Pay Technology +Service Co., Ltd. +consulting, Hong Kong +and investment +Ping An Asset Xinxiang No.28 +100.00% USD335,000,000 +Investment management +Hong Kong, Corporation +An Ke Technology Company Limited +100,000,000 +100.00% +99.79% +Investment management, +Shenzhen +Shenzhen, Corporation +Shenzhen Ping An Anchuang +Investment Management Co., Ltd. +100,000,000 +100.00% +Assets Management +Huabao East Aggregated Fund +Trust Scheme +Management monitors the operating results of the Group's business units separately for the purpose of +making decisions with regard to resources allocation and performance assessment. Segment performance is +assessed based on indicators such as net profit. +Except for the above business segments, the other segment did not have material impact on the Group's +operating outcome, and as such are not separately presented. The comparative figures have been restated +accordingly. +SEGMENT REPORTING (CONTINUED) +6. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +202 +The fintech&healthtech segment provides various financial and daily-life services through internet +platforms such as financial transaction information service platform, health care service platform, +reflecting performance summary of the fintech&healthtech business subsidiaries, associates and jointly +controlled entities. +The other asset management segment provides investment management services, finance lease +business and other asset management services reflecting performance summary of asset management +and financial leasing and the other asset management subsidiaries; +The securities segment undertakes brokerage, trading, investment banking and asset management +services; +The trust segment provides trust products services and undertake investing activities,; +The banking segment undertakes loan and intermediary business with corporate customers and retail +business customers as well as wealth management and credit card services with individual customers, +reflecting performance of banking subsidiary; +The property and casualty insurance segment offers a wide variety of insurance products to individual +and corporate customers, including automobile insurance, non-automobile insurance and accident and +health insurance, reflecting performance of property and casualty insurance subsidiary; +The life and health insurance segment offers a comprehensive range of life insurance products to +individual and corporate customers, including term, whole-life, endowment, annuity, investment-linked, +universal life and health care and medical insurance, reflecting performance summary of life insurance, +annuity insurance and health insurance subsidiaries; +In 2017, the Group reassessed the composition of operating segments in accordance with business operation +and management reporting process. In view of the fast growing business in the other asset management +segment and fintech&healthtech segment and their increasing significance to the Group, management has +concluded that other asset management segment and fintech&healthtech segment should be separately +reported. The overall presentation of the segment information was also enhanced. The segment businesses +are separately presented as the insurance segment, the banking segment, the trust segment, the securities +segment, the other asset management segment, the fintech&healthtech segment and the other businesses, +based on the products and service offerings. The insurance segment is divided into the life insurance and +health insurance and the property and casualty insurance segment in line with the nature of products, risk +and asset portfolios. The types of products and services from which reportable segments derive revenue +are listed below: +6. SEGMENT REPORTING +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 201 +Transfer prices between operating segments are on an arm's-length basis in a manner similar to +transactions with third parties. +More than 95% of the Group's revenue is derived from its operations in Mainland China. More than 95% of the +Group's non-current assets are located in Mainland China. +During 2017 and 2016, the Group's top five customers in respect of total income are as follows: +(in RMB million) +Other +businesses +and +elimination +Fintech& +Healthtech +Trust Securities management +Banking +Other asset +Property +health and casualty +insurance insurance +(in RMB million) +Life and +The segment analysis as at 31 December 2017 and for the year then ended is as follows: +6. SEGMENT REPORTING (CONTINUED) +Annual Report 2017 +For the year ended 31 December 2017 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 203 +0.13% +0.12% +909 +1,040 +2016 +2017 +Percentage of total income +Total income from top five customers +Notes to Consolidated Financial Statements +50,000,000 +management product +3,050,198,071 +96.53% +Ping An Asset Xinxiang No.5 +Investment in debts +9,500,000,000 +99.51% +Shanghai Trust Huarong Aggregated Fund +Management Scheme +Fund Management Scheme +Investment in debts +10,000,000,000 +59.71% +Shanghai Trust Changcheng Aggregated +Investment in debts +12,000,000,000 +98.86% +management product +Investment in wealth +26,425,812,763 +99.51% +Principal activities +Paid-in capital +(RMB) +Attributable +equity interest +9,220,000,000 +Assets Management +Investment in wealth +management product +Ping An Asset Xinxiang No.19 +99.51% +Ping An Asset Xinxiang No.11 +Assets Management +Investment in wealth. +management product +5,001,000,000 +99.51% +Ping An Asset Xinxiang No.14 +Assets Management +Investment in wealth +management product +7,296,884,848 +99.51% +Ping An Asset Xinxiang No.10 +Assets Management +Investment in wealth +Investment in wealth +management product +99.51% +Ping An Asset Xinxiang No.18 +Assets Management +Investment in wealth +management product +8,068,893,684 +99.51% +Ping An Asset Xinxiang No.20 +Assets Management +Investment in wealth +management product +Assets Management +9,103,702,167 +99.51% +8,052,180,412 +100.00% +100.00% +Personal and Enterprise +Real estate investment, +Chengdu +Chengdu, Corporation +Chengdu Ping An Property Investment +Company Co., Ltd. +256,323,143 +100.00% +99.51% +Real estate investment, +Beijing +Investment Co., Ltd. +Beijing, Corporation +Beijing Shuangronghui +Logistics Company Limited +2,000,000,000 +100.00% +99.59% +Logistics, Shenzhen +Shenzhen, Corporation +Shenzhen Pingan Real Estate Industrial +6,400,000,000 +100.00% +100.00% +Finance lease business +Tianjin +99.51% +100.00% +840,000,000 +Hangzhou Pingjiang Investment Co., Ltd. Hangzhou, Corporation +Proportion of +ordinary shares +directly held by +the Group (%) +Principal activities and +place of operation +Place of incorporation and +kind of legal entity +Name +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below (continued): +5. SCOPE OF CONSOLIDATION (CONTINUED) +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +197 +Ping An International Financial Leasing Tianjin, Corporation +(Tianjing) Co., Ltd. (iii) +Ping An Insurance (Group) Company of China, Ltd. +1,160,000,000 +100.00% +99.51% +Real estate investment, +Beijing +Beijing, Corporation +Beijing Jingxinlize Investment Co., Ltd. +1,600,000,000 +100.00% +99.51% +Real estate development, +Hangzhou +Annual Report 2017 +Proportion of +ordinary shares +indirectly held by +the Group (%) +1,250,000,000 +100.00% +Shanxi Jinjiao Expressway Co., Ltd. +750,000,000 +60.00% +59.71% +Expressway operation, +Taiyuan +Taiyuan, Corporation +Shanxi Changjin Expressway Co., Ltd. +Shanghai +700,000,000 +100.00% +100.00% +Commercial factoring, +Ping An Commercial Factoring Co., Ltd. Shanghai, Corporation +Registered/authorized +capital (RMB unless +otherwise stated) +Proportion of +votes (%) (i) +Proportion of +ordinary shares +indirectly held by +the Group (%) +the Group (%) +Proportion of +ordinary shares +directly held by +Principal activities and +place of operation +Place of incorporation and +kind of legal entity +Name +Taiyuan, Corporation +Expressway operation, +Taiyuan +59.71% +60.00% +Financing guarantee, +Tianjin +Tianjin, Corporation +Ping An Financing Guarantee (Tianjin) +Co., Ltd. +100,000,000 +100.00% +100.00% +Consulting services, +Shanghai +Shanghai, Corporation +Ping An Wealth Management +Co., Ltd. (iii) +and brokerage, +Hong Kong +100.00% +(Hong Kong) Company Limited +96.55% +Hong Kong, Corporation Securities investment +Ping An of China Securities +600,000,000 +100.00% +96.55% +Equity investment, +Shenzhen +Shenzhen, Corporation +Ping An Caizhi Investment +Management Company Limited +504,000,000 +100.00% HKD200,000,000 +Total +Proportion of +votes (%) (i) +Anbon Allied Investment Company +Limited +99.05% +Investment management, +Shanghai +Shanghai, Corporation +Shanghai Jinyao Investment +Management Co., Ltd. +and management, +Shanghai +20,000,000 +100.00% +99.51% +Real estate development +Shanghai, Corporation +Shanghai Gezhouba Yangming +Property Co., Ltd. +63,330,000 +94.74% +94.74% +E-commerce, Shanghai +Shanghai, Corporation +Shanghai Pingan Automobile +E-commerce Co., Ltd. +4,810,000,000 +100.00% +99.51% +Asset management, +Shanghai +100.00% +1,290,000,000 +Shanghai PingXin Asset +Management Co., Ltd. +Shanghai, Corporation +Shenzhen, Corporation +capital (RMB unless +otherwise stated) +Proportion of +votes (%) (i) +Registered/authorized +Proportion of +ordinary shares +indirectly held by +the Group (%) +Proportion of +ordinary shares +directly held by +the Group (%) +Principal activities and +place of operation +kind of legal entity +Service Centre Co., Ltd. +Shenzhen Qianhai Credit +Management Company Limited +Name +(1) Particulars of the Company's principal subsidiaries as at 31 December 2017 are set out below (continued): +5. SCOPE OF CONSOLIDATION (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +198 +Shanghai +10,000,000 +100.00% +100.00% +Asset management, +Place of incorporation and +Registered/authorized +capital (RMB unless +otherwise stated) +Shanghai, Corporation +673,416,467 +Management consulting, +Shenzhen +Shenzhen, Corporation +Shenzhen Pingke Information +Consulting Co., Ltd. (iii) +1,000,000,000 +100.00% +96.55% +Asset management, +Shenzhen +Shenzhen, Corporation +Ping An Pioneer Capital Co., Ltd. +Hong Kong +GBP133,000,000 +100.00% +99.51% +Real estate investment, +Hong Kong, Corporation +Talent Bronze Limited +United Kingdom +GBP160 +100.00% +99.51% +Hong Kong, Corporation Real estate investment, +100.00% +100.00% +3,115,150,000 +Beijing Jingping Shangdi +Investment Co., Ltd. +52.02% +51.69% +Industry, Shanghai +Shanghai, Corporation +Shanghai Jahwa United Co., Ltd. +consumer chemicals, +Shanghai +268,261,234 +100.00% +99.51% +Production and sale of +Shanghai Zean Investment +Shanghai, Corporation +50,000,000 +100.00% +99.51% +Guangzhou, Corporation Property leasing, +Guangzhou +Guangzhou Xinping Property +Investment Co., Ltd. +45,000,000 +100.00% +99.51% +Property leasing, Beijing +Beijing, Corporation +Shanghai Jahwa (Group) Company Ltd. +('Shanghai Jahwa') +Gross written premiums +388,642 216,090 +303 +2,949 +Accounts payable +(70,032) 1,952,695 +22,307 +2,000,420 +- +brokerage customers +Customer deposits and payables to +335 133,981 +10,027 +23,176 +6,359 +11,714 +82,370 +repurchase +Assets sold under agreements to +20,555 780,530 +2,189 +135,884 +241 +4,357 589,580 +2,053 +1,353 +Insurance payables +90,083 25,201 +6,288 +56,879 27,668 87,570 +2,131,139 265,929 3,026,421 +166,392 70,144 222,054 +Other segment information: +Segment equity +Segment liabilities +Others +8,543 342,492 +31,174 +Bonds payable +45,622 +27,724 +Policyholder dividend payable +41 +50,268 +policyholders +Investment contract liabilities for +494 1,932,969 +(1,176) 114,108 +(887) 5,468 +188,405 +1,744,070 +Insurance contract liabilities +50,309 +6,288 +19,532 +financial institutions +31,818 27,597 (31,217) 86,207 +77,367 27,635 10,054 570,113 +452,318 106,530 (71,344) 6,493,075 +127,868 +46,899 +5,510 +2 318,236 +4,205 305,986 +138,293 842,473 +6,462 11,814 +1,660,420 +3,593 +Loans and advances to customers +513,706 62,990 +Equity investments +1,381,743 +Fixed maturity investments +8,043 +and statutory deposits +(20,132) 483,891 +25,159 +32,681 +30,568 +8,594 +37,844 193,448 +175,729 +and other financial institutions +Balances with the Central Bank +Total +11,002 +10,859 2,559,137 +56,204 +10,887 +97,672 +25,820 +59 +14,636 +1,326 +4,086 +8,280 +165,074 84,461 186,800 +2,297,531 336,073 3,248,475 +Segment assets +Others +48,344 +jointly controlled entities. +Investments in associates and +Due to banks and other +(864) 71,923 +112,028 +- +112,028 +- +4,250 +14,352 +Finance lease receivable +52,886 +1,299 +Accounts receivable +(36,897) 630,676 +(3,149) 1,660,864 +elimination +9,500 59,574 +15,256 178,968 58,629 +70,480 386,506 62,171 +27,192 65,812 44,359 +6,935 438,193 +(43,776) 5,905,158 +6,059 +275 +Reinsurance commission revenue +441,620 +211 +153,345 +288,064 +Net earned premiums +(10,108) +14 +(8,936) +(1,186) +reserves +Change in unearned premium +(17,827) +(98) +(2,014) (15,715) +Less: Premiums ceded to reinsurers +469,555 +295 +177,996 +19 +6,353 +Interest revenue from banking +operations +8,787 +82,191 +Investment income +(1,629) +110 +330 +1,189 +operations +from non-insurance +commission revenue +291,264 +Including: Inter-segment fees and +(1,485) 39,859 +506 +963 +4,966 +3,600 +31,309 +Fees and commission revenue from +131,075 +(44) +131,119 +non-insurance operations +45,622 +451,283 +Gross written premiums +and +elimination +Total other non-cash expenses +8,607 +468 +957 +375 +164 +7 +2,691 +580 +3,365 +Depreciation and amortization +228 19,424 +1,677 +7,518 +299 +- +3,056 +1,788 +4,858 +Capital expenditures +(27,568) 587,917 +charged to consolidated results +(35) +794 +42,925 +Fintech& +Healthtech +Trust Securities management +Banking +insurance +Other asset +Other +businesses +Property +health and casualty +insurance +(in RMB million) +Life and +The segment analysis as at 31 December 2016 and for the year then ended is as follows: +Total +6. SEGMENT REPORTING (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 205 +Annual Report 2017 +45,251 +195 +856 +411 +58 +47 +For the year ended 31 December 2017 +5. SCOPE OF CONSOLIDATION (CONTINUED) +Other +businesses +and +Securities management +3,887 +controlled entities +associates and jointly +Share of profits and losses of +(2,701) +(188) +(662) +(39) +(38) +(1,819) +(51) +96 +investment assets +Impairment loss of +(3,960) +58 +1,012 +114 +144 +532 +2,100 +557 +183 +2,985 +3,115 +6 +38 +104 +179 +Non-operating gains +- +1 +7 +27 +13,214 +investment income +revenues +(22,611) 43,813 +20,980 +18,773 +2,197 +136 +385 +1,150 +22,803 +Other revenues and other gains +(3,582) 7,145 +Including: Inter-segment other +4 +Including: Inter-segment +16,758 +148,068 +banking operations +Interest revenue from +6,728 +20 +6,226 +482 +Reinsurance commission revenue +572,990 +204 +188,219 +384,567 +Net earned premiums +(1) (14,625) +(1,047) (13,577) +reserves +Change in unearned premium +(98) (17,420) +(3,028) (14,294) +Less: Premiums ceded to reinsurers +605,035 +(682) +147,386 +Fees and commission revenue +35,725 +10,326 +3,285 +2,053 +(1,213) +11,110 +109,924 +Investment income +(1,955) +48 +139 +(142) 152,101 +272 +operations +from non-insurance +commission revenue +Including: Inter-segment fees and +from non-insurance operations +(1,738) 44,407 +145 +1,728 +4,255 +4,292 +1,496 +Fintech& +Healthtech +1,760 +8 +(22,429) +(120) +(352) +(20,642) +Other expenses +(91) +(351) +(2,282) +Finance costs +(3) +(19) (562) +(14) +(303) +(743) +(61) +other assets +Impairment loss of +(3,735) +(53) +(246) (226) +(27) +(70) +(3) +(580) (6,096) (453) +(2,135) (5,676) (8,654) +Total expenses +(470,992) (188,363) (152,808) +Trust +Banking +insurance +Other asset +Property +health and casualty +insurance +Life and +Cash and amounts due from banks +(in RMB million) +The segment analysis as at 31 December 2017 and for the year then ended is as follows (continued): +6. SEGMENT REPORTING (CONTINUED) +(1,349) (1,022) +Ping An Insurance (Group) Company of China, Ltd. +204 +(1,736) +(31) +(1,314) (11,167) +15,917 (21,665) +25,178 (839,830) +12,211 18,601 (3,353) 134,740 +(1,888) (3,912) (465) (34,762) +10,323 14,689 (3,818) 99,978 +(7,158) (21,601) (22,397) +2,579 +(456) +2,123 +4,975 +(1,018) +3,957 +50,671 18,899 30,157 +(14,528) (5,527) (6,968) +36,143 13,372 23,189 +Profit for the period +Income tax +Profit before tax +(1,689) +Annual Report 2017 +7,420 +13 +(742) +4,384 (145,126) +Fees and commission expenses +(72,501) +1,558 +(74,059) +operations +Interest expenses on banking +2,140 (114,587) +(77,754) (38,973) +insurance operations +Commission expenses on +(28,531) 974,570 +188 (427,243) +(320,957) (106,474) +Claims and policyholders' benefits +40,998 +33,812 +9,737 +6,664 +521,663 207,262 182,965 +Total revenue +354 +2 +on non-insurance operations +Loan loss provisions, net of reversals +(5,051) +(40,803) +(276) +(9,025) (13,138) +(3,632) +(41,886) (32,941) (1,319) +(47,569) +Administrative expenses +2,533 +- +(128) +(319) +(152) +Including: Taxes and surcharges +(241) +(59) +(268) +(2,265) +Investment expenses +477 +Foreign exchange (losses)/gains +(11) (40,814) +(6,599) +102 +(563) +(811) +166 +Hong Kong +11,544 +(2,701) +2017 +2016 +656 +(2,145) +(51) +153 +(736) +(1,212) +(1,014) +(1,648) +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 211 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +11. OTHER REVENUES AND OTHER GAINS +Total +(in RMB million) +Management revenue from investment-linked products and +revenue from investment contracts +Expressway toll fee revenue +Annuity management fee revenue +Consulting revenue +Finance lease revenue +Revenue from guarantees +Revenue from customer loyalty service +Others +12. CLAIMS AND POLICYHOLDERS' BENEFITS +(1) +2017 +2016 +13,756 +7,779 +Sales revenue +2,557 +· Available-for-sale +- Loan and receivables +Income from precious metal transactions +620 +643 +24,184 +(3,805) +Note : This refers to gains/(losses) from disposals of subsidiaries, associates and jointly controlled entities. +(3) UNREALIZED GAINS +(in RMB million) +Fixed maturity investments +2017 +2016 +- +Carried at fair value through profit or loss +(191) +Equity investments +(189) +- +O Carried at fair value through profit or loss +3,342 +3,618 +Derivative financial instruments +120 +402 +3,271 +3,831 +(4) IMPAIRMENT LOSSES +(in RMB million) +Fixed maturity investments +Available-for-sale +- Held-to-maturity +Equity investments +2,341 +1,161 +1,298 +Increase in policyholders' reserves +197,217 +409 +197,626 +Interest credited to policyholder contract deposits +23,873 +23,873 +436,658 +(9,415) +427,243 +2016 +(in RMB million) +Gross +Reinsurers' share +13,129 +Net +117,303 +(10,196) +107,107 +Surrenders +16,050 +16,050 +Annuities +5,907 +5,907 +Maturities and survival benefits +24,520 +24,520 +Policyholder dividends +11,236 +Claims and claim adjustment expenses +13,129 +Policyholder dividends +27,709 +595 +643 +7,829 +8,965 +5,753 +5,868 +1,256 +4,794 +2,694 +2,439 +8,212 +7,771 +43,813 +41,898 +2017 +(in RMB million) +Claims and claim adjustment expenses +27,709 +Maturities and survival benefits +7,371 +7,371 +Annuities +20,519 +1,586 +20,519 +(9,824) +146,840 +Net +Reinsurers' share +Gross +Surrenders +137,016 +11,236 +525 +220 +(2,701) +(1,648) +152,101 +115,053 +66,119 +24,166 +85,982 +90,887 +152,101 +115,053 +2016 +Bonds and debt schemes +- Held-to-maturity +37,220 +3,831 +31,507 +8,288 +7,629 +- +- Carried at fair value through profit or loss +1,087 +197 +- Loans and receivables +20,444 +16,323 +Term deposits +- Loans and receivables +Current accounts +- Loans and receivables +Others +- Available-for-sale +- +3,271 +24,184 +875 +536 +Subtotal +6,599 +4,392 +Net fees and commission income from non-insurance operations +37,808 +35,467 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 209 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +10. INVESTMENT INCOME +(3,805) +(in RMB million) +Realized gains/(losses) from disposal +Unrealized gains +Impairment losses +Total investment income +Investment income from listed investments +Investment income from unlisted investments +Total investment income +(1) NET INVESTMENT INCOME +(in RMB million) +Interest income from non-banking operations on fixed +maturity investments +2017 +2016 +127,347 +116,675 +Net investment income +- Available-for-sale +Carried at fair value through profit or loss +- Loans and receivables +210 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +10. INVESTMENT INCOME (CONTINUED) +(2) REALIZED (LOSSES)/GAINS FROM DISPOSAL +(in RMB million) +Fixed maturity investments +· Available-for-sale +2017 +2016 +(637) +1,413 +Carried at fair value through profit or loss +(81) +116,675 +97 +Equity investments +(358) +(3) +Available-for-sale +4,089 +(16,343) +Carried at fair value through profit or loss +2,650 +(1,477) +Subsidiaries, associates and jointly controlled entities (Note i) +16,736 +10,059 +Derivative financial instruments +640 +- Loans and receivables +127,347 +(1,924) +(3,456) +Dividend income on equity investments +Securities investment funds +- +Available-for-sale +- Carried at fair value through profit or loss +Equity securities and other equity investments +- +Available-for-sale +8,368 +9,868 +675 +689 +1,781 +3,272 +275 +310 +11,600 +Interest expenses on assets sold under agreements to repurchase and +placements from banks and other financial institutions +1,822 +2,757 +Operating lease income from investment properties +948 +1,070 +Gain on disposals of bills +- Carried at fair value through profit or loss +13,386 +4,137 +1,589 +22,756 +22,263 +11,097 +8,044 +Increase in policyholders' reserves +142,119 +510 +(924) +Exchange differences on translation of foreign operations +Share of other comprehensive income of associates and +jointly controlled entities +(in RMB million) +Items that may be reclassified subsequently to profit or loss: +Available-for-sale financial assets: +93 +93 +33,534 +(11,653) +21,881 +2016 +Before tax +Tax impact +After tax +(924) +Changes in fair value +7,909 +(24,359) +Reclassification adjustments for losses included in the +statement of income +- Losses/(gains) on disposal +15,486 +(3,853) +11,633 +- Impairment losses +756 +(188) +568 +Shadow accounting adjustments +4,625 +(1,176) +(32,268) +3,449 +(3,201) +(4,288) +(12,498) +85 +34,762 +22,043 +Taxes for taxable income attained from outside of PRC are measured at the tax rates under local and PRC +law, regulations and conventions. The income tax credited by the Group is verified by official tax bureau. +214 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +15. OTHER COMPREHENSIVE INCOME +(in RMB million) +Items that may be reclassified subsequently to profit or loss: +2017 +Before tax +Tax impact +1,087 +After tax +Changes in fair value +46,746 +(14,732) +32,014 +Reclassification adjustments for losses included in the +statement of income. +- (Gains)/losses on disposal +(9,047) +2,230 +(6,817) +- Impairment losses +954 +(238) +716 +Shadow accounting adjustments +Available-for-sale financial assets: +Exchange differences on translation of foreign operations +Share of other comprehensive income of associates and +jointly controlled entities +1,190 +1,190 +Profit attributable to owners of the parent (in RMB million) +89,088 +62,394 +Weighted average number of ordinary shares in issue (million shares) +17,837 +17,845 +Basic earnings per share (in RMB) +4.99 +3.50 +2017 +2016 +Weighted average number of ordinary shares in issue (million shares) +Issued ordinary shares as at 1 January +18,280 +2016 +18,280 +purchase scheme +(26) +(18) +Weighted average number of shares held by the consolidated +assets management scheme (i) +(417) +(417) +17,837 +17,845 +Weighted average number of ordinary shares in issue +(i) As at 31 December 2017, 417 million (31 December 2016: 417 million) shares were held by the consolidated assets management +scheme. +216 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Weighted average number of shares held by the share +2017 +Basic earnings per share is calculated by dividing the profit attributable to owners of the parent by the +weighted average number of ordinary shares in issue during the year excluding ordinary shares purchased +by the Group. +(1) BASIC +(48) +(48) +(10,259) +2,692 +(7,567) +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 215 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +16. DIVIDENDS +(in RMB million) +In respect of previous year: +2016 final dividend (declared in 2017) - RMB0.55 +2017 +2016 +(2015 final dividend, declared in 2016: RMB0.35) per ordinary share +17. EARNINGS PER SHARE +(iii) On 20 March 2018, the Board of Directors of the Company approved the Resolution of the Profit +Appropriation Plan for 2017, agreeing to declare a final cash dividend of RMB1.00 per share for 2017. It +was not recognized as a liability as at 31 December 2017. +(ii) On 17 August 2017, the Board of Directors of the Company approved the Resolution of the Profit +Appropriation Plan for Interim Dividend of 2017, agreeing to declare an interim cash dividend of +RMB0.50 per share for 2017. The amount of the interim cash dividend for 2017 was RMB9,140 million. +On 22 March 2017, the Board of Directors of the Company approved the Resolution of the Profit +Appropriation Plan for 2016, and declared a final cash dividend in the amount of RMB0.55 per share +based on the total shares of 18,280,241,410. The amount of the cash dividend for 2016 was RMB10,054 +million accordingly. On 16 June 2017, the above profit appropriation plan was approved by the +shareholders of the Company at the annual general meeting. +3,656 +9,140 +(13,574) +(199) +(2016 interim dividend: RMB0.20) per ordinary share +- +(i) +2017 interim dividend +In respect of current year: +6,398 +10,054 +RMB0.50 +10,853 +14,850 +23,603 +Reinsurers' share +Net +Long term life insurance contract benefits +232,009 +(1,457) +230,552 +Short term life insurance claims +11,157 +(426) +10,731 +Property and casualty insurance claims +91,334 +(7,803) +83,531 +Gross +334,500 +324,814 +13. PROFIT BEFORE TAX +(1) PROFIT BEFORE TAX IS ARRIVED AT AFTER CHARGING THE FOLLOWING ITEMS: +(in RMB million) +Employee costs (Note 13. (2)) +Interest expenses on policyholder contract deposits and +investment contract reserves +Depreciation of investment properties +Depreciation of property and equipment +Amortization of intangible assets +Provision for doubtful debts, net +Provision for loans, net +Cost of sales +2017 +(9,686) +(in RMB million) +2016 +427,243 +142,629 +Interest credited to policyholder contract deposits +17,365 +17,365 +334,500 +(9,686) +324,814 +212 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +12. CLAIMS AND POLICYHOLDERS' BENEFITS (CONTINUED) +(2) +(in RMB million) +Long term life insurance contract benefits +Short term life insurance claims +Property and casualty insurance claims +2017 +(9,415) +436,658 +106,286 +(7,796) +114,082 +12,754 +64,071 +(525) +308,203 +(1,094) +309,297 +Net +Reinsurers' share +Gross +13,279 +3,248 +2016 +23,873 +For the year ended 31 December 2017 +14. INCOME TAX +(in RMB million) +2017 +2016 +Current income tax +Charge for the year +43,857 +33,723 +- Adjustments in respect of current income tax of previous years +Deferred income tax +(199) +85 +(8,896) +(11,765) +Notes to Consolidated Financial Statements +34,762 +Certain subsidiaries enjoy tax preferential treatments. These subsidiaries are not material to the Group. +Except for those subsidiaries enjoying tax preferential treatments, the applicable corporate income tax rate +of the Group for 2017 was 25%. +Reconciliation between tax expense and the product of accounting profit multiplied by the applicable tax +rate of 25% (2016: 25%) is as follows: +(in RMB million) +Profit before tax +Tax at the applicable tax rate of 25% (2016: 25%) +Expenses not deductible for tax +Income not subject to tax +Adjustments in respect of current income tax of previous years +Income tax per consolidated statement of income +2017 +2016 +134,740 +94,411 +33,685 +22,043 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 213 +Annual Report 2017 +17,365 +1,233 +737 +4,385 +3,304 +2,394 +2,123 +581 +723 +40,814 +45,491 +4,325 +4,585 +Auditors' remuneration - annual audit, half-year review +and quarterly agreed-upon procedures +80 +73 +58,790 +64,071 +1,704 +1,794 +Others +14,006 +58,790 +Retirement benefits, social security contributions and +welfare benefits +48,271 +Wages, salaries and bonuses +2016 +2017 +(in RMB million) +(2) EMPLOYEE COSTS +45,542 +5,034 +2017 +608 +Insurance contract liabilities +1,471,806 +153,163 +504 +1,625,473 +Investment contract liabilities for +policyholders +44,860 +70 +44,930 +Policyholder dividend payable +39,216 +Bonds payable +40,862 +8,129 263,464 +Others +Segment liabilities +39,119 +1,780,522 219,974 2,751,263 +17,640 +8,565 +113,387 +1,894,377 +(54,320) +37 +(1,048) +29,314 +4,509 584,794 +Assets sold under agreements to +repurchase +37,126 +9,198 +18,941 +19,655 +2,922 +1,324 +82,950 +89,166 +brokerage customers +1,921,835 +26,862 +Accounts payable +3,638 +869 +4,021 +Insurance payables +85,121 +Customer deposits and payables to +1,918 +5,750 +39,216 +349,825 +591 +2,453 +225 +25 +244 +6,108 +1,625 +398 +20,348 +21 +120 +151 +550 +375 +6,805 +Total other non-cash expenses +charged to consolidated results +659 +554 +2,544 +Depreciation and amortization +2,394 +738 +21,735 +34,690 +340,709 +8,312 +65,430 +251,571 +27,674 +(14,304) 5,090,442 +Segment equity +5,500 31,870 +13,368 125,457 +114,566 +18,904 +25,649 +51,863 +26,887 +(17,228) +486,461 +Other segment information: +Capital expenditures +8,816 +63,649 202,171 +46,518 +90,453 +2,562 +7,894 +Fixed maturity investments +1,137,450 +4,201 +120,553 +306,762 +767,741 +3 +318,860 +38,111 +73,820 +623 +17,993 +2,156,291 +Equity investments +339,133 +45,840 +572 +13,299 +8,910 +23,315 +Balances with the Central Bank and +statutory deposits +561,143 +(28,857) +16,685 +6. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2016 and for the year then ended is as follows (continued): +(in RMB million) +Cash and amounts due from banks +and other financial institutions +Life and +Property +health and casualty +insurance +Other asset +insurance +3,434 +Banking +Fintech& +Healthtech +Other +businesses +and +elimination +Total +204,304 +36,100 +268,827 +7,876 +34,244 +21,964 +Trust Securities management +45 +(7,595) 426,908 +9,985 +156,878 +69,309 168,095 +4,500 +9,764 +61,670 +19,926 +15,904 506,046 +Segment assets +1,895,088 +283,623 2,953,434 +27,216 +91,079 +303,434 +54,561 +(31,532) 5,576,903 +Due to banks and other financial +institutions +18,774 +2,460 464,073 +Others +(29,684) 48,955 +9,331 +21,987 +1,435,869 +90 +13,240 +(893) 1,458,291 +Accounts receivable +1,244 +Fees and commission expenses on the banking business +Others +9,382 +4,562 +Loans and advances to customers +1,597 +Finance lease receivable +78,056 +78,056 +Investments in associates and +jointly controlled entities +38,200 +7,620 +1,451 +50 +22,353 +104 +5,568 +8 +42,491 +201 +427 +Bonds +Others +34,081 +29,668 +4,056 +3,663 +Subtotal +147,386 +131,075 +Interest revenue from listed investments +34,078 +29,665 +Interest revenue from unlisted investments +113,308 +101,410 +Subtotal +53,278 +41,799 +40,812 +Discounted bills +Net written premiums +587,615 +451,728 +208 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +8. NET INTEREST INCOME FROM BANKING OPERATIONS +(in RMB million) +Interest revenue from banking operations +147,386 +Due from the Central Bank +2016 +4,232 +4,240 +Due from financial institutions +Loans and advances to customers +10,726 +8,787 +Corporate loans and advances to customers +Individual loans and advances to customers +2017 +162,479 +131,075 +Due to the Central Bank +2,303 +Underwriting commission revenue +794 +1,178 +Trust service fees revenue +5,723 +3,815 +Fees and commission revenue from the banking business +Others +34,184 +31,029 +1,343 +1,534 +Subtotal +44,407 +39,859 +Fees and commission expenses on non-insurance operations +Brokerage fees expenses +690 +60 +2,363 +Brokerage commission revenue +Fees and commission revenue from non-insurance operations +2017 +Due to financial institutions +Customer deposits +Bonds payable +Subtotal +Net interest income from banking operations +2,671 +948 +18,523 +8,327 +Interest expenses on banking operations +36,949 +14,358 +9,334 +72,501 +52,937 +78,138 +The interest income accrued on impaired financial assets during the year 2017 amounted to RMB659 million +(2016: RMB544 million). +9. NET FEES AND COMMISSION INCOME FROM NON-INSURANCE +OPERATIONS +(in RMB million) +2016 +34,328 +202,001 +74,885 +6,492 +605,035 +469,555 +(in RMB million) +2017 +2016 +Long term life business gross written premiums +364,490 +271,287 +Short term life business gross written premiums +24,152 +19,977 +Property and casualty business gross written premiums +216,393 +178,291 +Gross written premiums +605,035 +469,555 +(in RMB million) +Gross written premiums +Gross written premiums +Life insurance +(77,206) +Premium deposits separated out from universal life and +investment-linked products +758 +4,922 +487 +(194) +48,894 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 207 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +7. GROSS AND NET WRITTEN PREMIUMS +(in RMB million) +Gross written premiums and premium deposits +2017 +2016 +552,072 +Less: Premium deposits of policies without significant +insurance risk transfer +(5,886) +(5,311) +(81,367) +Individual business +692,288 +385,614 +(in RMB million) +2017 +2016 +Life insurance +Individual business +370,327 +272,915 +Group business +15,287 +469,555 +16,334 +Property and casualty insurance +Automobile insurance +163,099 +138,637 +Non-automobile insurance +32,410 +Accident and health insurance +18,920 +2017 +289,249 +605,035 +Net of reinsurance premiums ceded +178,291 +2016 +Group business +373,139 +275,179 +15,503 +16,085 +388,642 +Gross written premiums +Property and casualty insurance +Automobile insurance +170,664 +291,264 +Non-automobile insurance +39,177 +24,686 +216,393 +Accident and health insurance +6,552 +148,645 +4,960 +4,336 +16 +1,094 +45 +8,836 +286 +1,223,464 +550 +951,673 +3,667 +8,010 +Guaranteed +12,612 +7 +5,585 +3,824 +Nominal amount +Fair value +300 +397,404 +422 +754,028 +31,096 +354 +3,434 +388,564 +4,492 +108,312 +4,957 +79,778 +414,311 +413 +19,061 +5,578 +6,641 +Fair value +2,814 +49 +15,089 +Secured by collateral +Secured by mortgages +3,703 +10,237 +4,975 +146 +Secured by monetary assets +2,395 +5,537 +6,321 +2,777 +10,843 +19,663 +30,162 +11,329 +354 +61,508 +31 December 2016 +(in RMB million) +Within 3 months +3 months to 1 year +1 to 3 years +More than 3 years +Total +Unsecured +134 +Nominal amount +Ping An Insurance (Group) Company of China, Ltd. +Assets +Interest rate swaps +(in RMB million) +Others +Gold derivative instruments +Stock index options +Currency forwards and swaps +Interest rate swaps +(in RMB million) +22. DERIVATIVE FINANCIAL INSTRUMENTS +Annual Report 2017 +220 +Note: Unlisted equity securities include those not traded on stock exchanges, which are mainly open-ended funds with public market price +quotation. +181,294 +263,334 +112,039 +Increase/ +(Decrease) in +current year +186,275 +77,059 +181,294 +263,334 +6,033 +17,505 +6,077 +9,475 +162,486 +6,698 +31 December 2016 +126 +236,228 +1,787 +142,220 +16,515 +31 December 2017 +69,255 +Liabilities +Gold derivative instruments +Others +31 December 2016 +17,950 +1,937,595 +16,192 +1,590,461 +29 +176 +2 +1 +4 +6 +19,373 +23 +1,972 +50,663 +Stock index options +1,852 +15,848 +535,465 +14,107 +473,565 +100 +1,351,287 +225 +Fair value +Liabilities +Fair value Nominal amount +1,035,712 +Nominal amount +Assets +31 December 2017 +61,788 +25 +Notes to Consolidated Financial Statements +7,747 +(44,322) +(40,225) +Net +1,660,864 +1,458,291 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 221 +FINANCIAL STATEMENTS +For the year ended 31 December 2017 +23. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +(2) ANALYZED BY INDUSTRY +(in RMB million) +Corporate customers +Agriculture, husbandry and fishery +Less: Loan loss provisions +Extraction (heavy industry) +Energy +Transportation and communication +Commercial +Real estate +31 December 2017 +31 December 2016 +9,291 +16,266 +58,048 +70,361 +141,976 +172,255 +25,854 +38,188 +Manufacturing (light industry) +53,274 +1,498,516 +Gross +None of the above derivatives has been designated as a hedging instrument. +276,916 +8,715 +23. LOANS AND ADVANCES TO CUSTOMERS +(1) ANALYZED BY CORPORATE AND INDIVIDUAL +(in RMB million) +Corporate customers +Loans +Discounted bills +Individual customers +Business loans +Credit cards +Property mortgages +Vehicle loans +1,705,186 +31 December 2017 +835,864 +14,756 +941,937 +14,846 +124,153 +97,534 +303,628 +181,444 +152,865 +85,229 +130,517 +95,264 +Others +143,403 +82,262 +31 December 2016 +763 +58,447 +133,448 +31 December 2016 +420,793 +283,486 +Secured by mortgages +Secured by monetary assets +Subtotal +Discounted bills +Gross +222 +Annual Report 2017 +599,210 +521,654 +271,127 +257,737 +227,376 +1,690,430 +14,756 +1,705,186 +14,846 +1,498,516 +Ping An Insurance (Group) Company of China, Ltd. +23. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +(4) AGING ANALYSIS OF PAST DUE LOANS +(in RMB million) +Within 3 months 3 months to 1 year +31 December 2017 +1 to 3 years +More than 3 years +Total +Unsecured +Guaranteed +7,980 +1,483,670 +91,746 +592,717 +Guaranteed +163,765 +163,018 +Social service, technology, culture and sanitary industries +135,938 +153,318 +Construction +48,107 +62,768 +Others +107,865 +73,868 +Subtotal of loans. +835,864 +941,937 +Secured by collateral +Discounted bills +14,846 +(in RMB million) +Unsecured +Subtotal of corporate customers +Individual customers +Gross +1,705,186 +(3) ANALYZED BY TYPE OF COLLATERAL HELD OR OTHER CREDIT ENHANCEMENTS +31 December 2017 +850,620 +956,783 +854,566 +541,733 +1,498,516 +14,756 +340 +As at +31 December +276,576 +31 December 2017 +Ping An Health +Others +Ping An Annuity +Ping An Property & Casualty +Ping An Life +(in RMB million) +Details of statutory deposits for insurance operations are as follows: +In accordance with relevant regulations, subsidiaries of the Group engaged in bank operations is required +to place mandatory reserve deposits with the People's Bank of China (the 'PBOC') for customer deposits +in both RMB and foreign currencies. As at 31 December 2017, the mandatory deposits are calculated at 15% +(31 December 2016: 14.5%) of customer deposits denominated in RMB and 5% (31 December 2016: 5%) of +customer deposits denominated in foreign currencies. Mandatory reserve deposits are not available for use +by the Group in its day to day operations. +318,860 +318,236 +12,098 +12,250 +Statutory deposits for insurance operations +1,459 +1,829 +Fiscal deposits with the Central Bank +51,187 +32,898 +Surplus reserve deposits with the Central Bank +3,646 +4,457 +Statutory reserve deposits with the Central Bank for banking +operations-Foreign Currencies +250,470 +266,802 +Statutory reserve deposits with the Central Bank for banking +operations-RMB +254,116 +271,259 +31 December 2016 +31 December 2017 +31 December 2016 +6,760 +6,760 +4,200 +43,588 +65,657 +99,296 +64,634 +83,203 +319,037 +465,191 +329,256 +239,351 +1,342,866 +1,628,508 +31 December 2016 +31 December 2017 +Assets purchased under reverse repurchase agreements +Wealth management products +Statutory reserve deposits with the Central Bank for banking +operations +Policy loans +Asset management schemes +Bonds +(in RMB million) +20. FIXED MATURITY INVESTMENTS +Statutory deposits for insurance operations are placed with PRC national commercial banks in accordance +with the relevant regulations issued by China Insurance Regulatory Commission (the 'CIRC') based on +20% of the registered capital for the insurance company subsidiaries and 5% of the registered capital +for insurance sales agency subsidiaries within the Group, respectively. Statutory deposit for insurance +operations can only be utilized to settle liabilities during liquidation of insurance companies. +12,098 +12,250 +6 +8 +160 +310 +972 +972 +4,200 +Debt schemes and trust schemes +(in RMB million) +19. BALANCES WITH THE CENTRAL BANK AND STATUTORY DEPOSITS +For the year ended 31 December 2017 +31 December 2017 +Placements with banks and other financial institutions +Due from banks and other financial institutions +Term deposits +Cash on hand +(in RMB million) +18. CASH AND AMOUNTS DUE FROM BANKS AND OTHER FINANCIAL +INSTITUTIONS +17,863 +3.49 +4.99 +17,863 +18 +26 +Diluted earnings per share (in RMB) +earnings per share +31 December 2016 +Weighted average number of ordinary shares for diluted +Adjustments for: +17,845 +62,394 +89,088 +2016 +17,837 +Weighted average number of ordinary shares in issue +Weighted average number of ordinary shares (million shares) +Profit attributable to owners of the parent +Earnings (in RMB million) +2017 +Diluted earnings per share was computed by dividing the adjusted profit attributable to the equity holders +of the Company based on assuming conversion of all dilutive potential shares for the year by the adjusted +weighted average number of ordinary shares in issue. The shares granted by the Company under the share +purchase scheme (Note 36) have potential dilutive effect on the earnings per share. +(2) DILUTED +17. EARNINGS PER SHARE (CONTINUED) +· Assumed vesting of share purchase scheme +34,841 +4,228 +161,850 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 217 +Annual Report 2017 +As at 31 December 2017, cash and amounts due from overseas banks and other financial institutions +amounted to RMB20,306 million (31 December 2016: RMB16,411 million). +As at 31 December 2017, cash and amounts due from banks and other financial institutions of RMB4,506 +million (31 December 2016: RMB762 million) were restricted from use. +97,450 +60,415 +(22) +(21) +97,472 +60,436 +1,474 +95,998 +4,499 +54,512 +5,924 +31 December 2017 +Net +Less: Provision for placements with banks and other financial +institutions +Gross +Placements with other financial institutions +Placements with banks +(in RMB million) +Details of placements with banks and other financial institutions are as follows: +561,143 +97,450 +60,415 +483,891 +267,534 +257,398 +191,660 +31 December 2016 +2,559,137 +2,156,291 +218 +56,935 +31 December 2016 +Unlisted +Listed +31 December 2017 +Held for trading +Available-for-sale, at fair value +(in RMB million) +(1) SECURITY INVESTMENT FUNDS +426,908 +630,676 +181,294 +263,334 +142,220 +54,590 +276,916 +90,426 +31 December 2016 +31 December 2017 +Other equity investments +Equity securities +Security investment funds +(in RMB million) +21. EQUITY AND OTHER INVESTMENTS +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 219 +Annual Report 2017 +65,657 +103,394 +99,296 +33,491 +90,426 +142,220 +276,916 +22,657 +119,563 +31 December 2016 +Unlisted +Listed +Designated at fair value through profit or loss +Held for trading +Carried at fair value through profit or loss +Available-for-sale, at cost +Available-for-sale, at fair value +(in RMB million) +(3) OTHER EQUITY INVESTMENTS +48,804 +Unlisted +16,978 +259,938 +31 December 2017 +Held for trading +Available-for-sale, at fair value +(in RMB million) +(2) EQUITY SECURITIES +103,394 +90,426 +88,799 +79,620 +14,595 +10,806 +103,394 +Listed +140,433 +Net +(14) +604,805 +479,637 +31 December 2016 +638,859 +31 December 2017 +1,342,866 +68,856 +70,392 +193,904 +1,009,714 +31 December 2016 +1,628,508 +99,068 +63,801 +504,479 +1,243,768 +221,871 +Listed +Unlisted +Corporate bonds +Finance bonds +Government bonds +(in RMB million) +Loans and receivables +Carried at fair value through profit or loss +Available-for-sale, at fair value +Held-to-maturity +(in RMB million) +(1) BONDS +20. FIXED MATURITY INVESTMENTS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +31 December 2017 +(13) +384,844 +1,628,508 +Less: Provision for impairment losses +65,670 +99,310 +Gross +6,345 +6,882 +Other equity investments and their beneficial rights +15 +Finance lease receivables +3,994 +Bills +53,449 +92,428 +Bonds +358,750 +1,867 +31 December 2016 +31 December 2017 +(in RMB million) +(2) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS +During 2013, the Group's subsidiary Ping An Bank reclassified bonds with a fair value of RMB91,675 million +from available-for-sale financial investments to held-to-maturity financial assets reflecting its positive +intention and ability to hold them until maturity. As at 31 December 2017, the carrying amount of these +bonds was RMB44,060 million (31 December 2016: RMB59,371 million) while the corresponding fair value was +RMB43,226 million (31 December 2016: RMB59,472 million). If these bonds were not reclassified, unrealized +losses of RMB1,012 million (2016: Unrealized losses RMB931 million) would have been recognized in the +available-for-sale financial assets reserves for the year ended 31 December 2017. During 2017, other +comprehensive income in the amount of RMB427 million (2016: RMB582 million) recognized prior to the +reclassification was reversed. +Note: Unlisted debt securities include those traded on the Chinese interbank market and those not publicly traded. +1,342,866 +16,299 +1,628,508 +970,165 +1,157,490 +372,701 +471,018 +1,342,866 +Trust beneficial rights +Secured by collateral +Currency forwards and swaps +7,060 +11,996 +2,814 +9,182 +Lufax Holding Ltd.('Lufax') +39.18% +198 +6,300 +6,300 +('Beijing-Shanghai Railway') +Railway Equity Investment Scheme +- +Beijing-Shanghai High-Speed +83 +44.78% +48.76% +23.88% +759 +13 +746 +('Shanxi Taichang') +Shanxi Taichang Expressway Co., Ltd. +112 +29.85% +43.76% +Foshan Huatai Property Development +Co, Ltd. +12.39% +2,889 +2,889 +Xuhui Holdings Co., Ltd. +6.00% +1,664 +16 +1,648 +Shenzhen Jinzheng Science & Technology +Co., Ltd. +39.92% +510 +(13) +523 +Guangzhou Jinglun Property Development +Co, Ltd. +36.65% +840 +47 +793 +Massive Idea Investments Limited +29.34% +1,046 +138 +908 +(8) +120 +Co., Ltd. ('Veolia Liuzhou') +Veolia Water (Liuzhou) Investment +4,109 +206 +63 +160 +160 +1,106 +2,016 +1,228 +1,750 +Other assets +Fixed maturity investments, at amortized cost +Fixed maturity investments, at fair value +Equity investments +1,384 +120 +31 December 2016 +31 December 2017 +Cash and amounts due from banks and other financial institutions +(in RMB million) +(2) POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INVESTMENT CONTRACTS +39,706 +38,775 +524 +4,084 +Ping An Good Doctor (5(1)(v)) +Ping An Insurance (Group) Company of China, Ltd. 225 +Notes to Consolidated Financial Statements +(348) +213 +(27) +240 +Co., Ltd. (Veolia Yellow River') +Veolia Water (Yellow River) Investment +261 +(5) +266 +Veolia Water (Kunming) Investment +Co., Ltd. (Veolia Kunming') +Proportion of +ordinary +shares held by +the Group (%) +Cash +dividends in +current Year +Change of +provision in +current Year +Provision +balance +as at +31 December +Additional +investment +1 January +As at +2017 +Associates +(in RMB million) +The Group's investments in the principal associates and jointly controlled entities as at 31 December 2017 +are as follows: +29. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +For the year ended 31 December 2017 +FINANCIAL STATEMENTS +15,710 +15,710 +46.20% +49.94% +285 +992 +(8) +1,000 +Management Service Ltd. +Xi'an Languang Meidu Enterprise +837 +205 +632 +Wuhan DAJT Property Development Co., Ltd. +1,299 +56 +1,243 +Co., Ltd. +Beijing Zhao Tai Property Development +2,174 +485 +1,689 +Co., Ltd. +Nanjing Mingwan Property Development +1,147 +(96) +48.90% +1,243 +24.95% +48.90% +Secured by mortgages +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +226 +838 +(446) +86,207 +22,868 +14,384 +48,955 +_jointly controlled entities +Investment in associates and +285 +22,383 +577 +3,664 +18,142 +Subtotal +15,934 +(65) +2,664 +13,335 +Others +49.79% +213 +Co., Ltd. ('Kunyu Highway') +Jointly controlled entities +Zhongan Online Property & Casualty +23.65% +2,001 +27 +22 +1,974 +Co., Ltd. +Jiangsu Dezhan Investment +38.81% +1,190 +20 +20 +1,170 +Asset Management Co., Ltd. +44.30% +689 +689 +Shenzhen China Merchants-Ping An +OneConnect Financial Technology Co., Ltd +44.33% +181 +Management Co., Ltd. +Ping An Medical and Healthcare +Co., Ltd. +Yunnan KunYu Highway Development +848 +1,755 +553 +(446) +63,824 +22,291 +10,720 +30,813 +Subtotal +138 +(98) +14,293 +2,027 +3,750 +8,516 +Others +39.18% +134 +1,415 +(245) +937 +723 +Co., Ltd. +Beijing Beiqi Penglong Automobile Service +10.21% +907 +Other assets +181 +193 +29,618 +26,117 +3,501 +22,719 +40,814 +10,435 +40,225 +31,780 +8,445 +30,379 +during the year +Write-off and transfer +Charge for the year +As at 1 January +Total +Collectively +assessed +Individually +assessed +Total +assessed +Collectively +Individually +assessed +(in RMB million) +2016 +2017 +100.00% +22,772 +1,498,516 +45,491 +(17,537) +29 +35 +(152) +(56) +(96) +11,886 +As at 31 December +Others +(544) +(544) +(659) +(659) +impaired loans and advances +Interest accrued on +1,515 +1,244 +271 +3,496 +1,859 +1,637 +off previously +Recovery of loans written +(35,919) +(18,382) +(27,820) (11,582) (39,402) +64 +100.00% +72,230 +Northern China +Western China +Southern China +Eastern China +(in RMB million) +(5) ANALYZED BY REGION +Past due loans refer to the loans with either principal or interest being past due by one day or more. +62,078 +3,098 +11,972 +26,885 +20,123 +9,244 +1,173 +2,114 +2,808 +3,149 +Secured by monetary assets +23,923 +1,339 +5,778 +638 +9,746 +Offshore business +4.82% +Gross +31 December 2017 +3.01% +51,265 +19.05% +285,445 +16.76% +285,757 +12.93% +193,780 +11.14% +190,016 +31.84% +477,147 +37.38% +637,393 +31.36% +469,914 +31.71% +540,755 +% +Amount +% +Amount +31 December 2016 +(6) LOAN LOSS PROVISION +32,436 +1,705,186 +8,445 +15,633 +869 +7,933 +8,835 +6,058 +5,929 +31 December 2016 +31 December 2017 +(150) +22,353 +(289) +71,923 +22,503 +72,212 +14,744 +7,759 +6,344 +31 December 2016 +65,868 +31 December 2017 +36,783 +47,597 +1,554 +942 +1,536 +1,350 +34,287 +15,269 +44,711 +Ping An Insurance (Group) Company of China, Ltd. +27. FINANCE LEASE RECEIVABLE +Fixed maturity investments, at amortized cost +6,756 +44,322 +6,448 +5,293 +26,495 +27,971 +3,950 +Fixed maturity investments, at fair value +Cash and amounts due from banks and other financial institutions +Equity investments +31 December 2016 +31 December 2017 +(1) POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INSURANCE CONTRACTS +(in RMB million) +78,056 +(1,355) +28. POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INSURANCE/ +INVESTMENT CONTRACTS +112,028 +(1,682) +113,710 +Finance lease receivable, net of unearned finance income +Less: Provision for impairment losses +31 December 2016 +31 December 2017 +(in RMB million) +79,411 +Annual Report 2017 +31 December 2016 +1,278 +Property and casualty insurance +35,325 +(1,458) +(1,903) +36,783 +31 December 2016 +47,597 +31 December 2017 +Premium receivables, net +Life insurance +Premium receivables, net +Less: Provision for doubtful receivables +Premium receivables +(in RMB million) +24. PREMIUM RECEIVABLES +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 223 +Annual Report 2017 +31,780 +31 December 2017 +As at 31 December 2017, discounted bills with a carrying amount of RMB3,467 million (31 December 2016: +RMB3,096 million) were pledged for amounts due to the Central Bank. +40,225 +11,458 +9,663 +45,694 +Gross +Reinsurers' share of policyholders' reserves +Reinsurers' share of claim reserves +Reinsurers' share of unearned premium reserves +(in RMB million) +26. REINSURERS' SHARE OF INSURANCE LIABILITIES +Net +Less: Provision for accounts receivable +34,236 +Others +Receivables under factoring +(in RMB million) +224 +Annual Report 2017 +Over 1 year +Over 3 months but within 1 year +Within 3 months +(in RMB million) +An aging analysis of premium receivables is as follows: +The credit terms of premium receivables granted are generally from one to six months, and non-interest +bearing. +35,325 +45,694 +25,662 +25. ACCOUNTS RECEIVABLE +Expressway operation +Shanxi Taichang +Taiyuan +Taiyuan +920 +6,720 +Beijing-Shanghai Railway +3,668 +4 +Yes +303 +Cost +Water plant operation +Hong Kong +Liuzhou +Veolia Liuzhou +5 +957 +Yes +Water plant operation +Hong Kong +The PRC +Lanzhou +Veolia Yellow River +Yes +The PRC +Ping An Insurance (Group) Company of China, Ltd. +Yes +(in RMB million) +88 +As at 1 January +30. INVESTMENT PROPERTIES +Annual Report 2017 +228 +Associates and jointly controlled entities above have no significant contingent liabilities for the Group. +399 +616 +139 +1,968 +Yes +Expressway operation +Kunming +Kunming +Kunyu Highway +Jointly controlled entities +37 +309 +10 +(39) +44 +(35) +ཨཿ S=སྤྱི +16,000 +Railway investment +1,292 +Water plant operation +Water plant operation +Yes +Railway investment +The PRC +The PRC +Beijing-Shanghai Railway +346 +1,033 +3,340 +6,272 +Yes +Expressway operation +Taiyuan +Taiyuan +Shanxi Taichang +12 +16 +1 +260 +Yes +Hong Kong +Liuzhou +Veolia Liuzhou +(24) +Acquisition of subsidiaries +(27) +16,001 +Yes +519 +Jointly controlled entities +Hong Kong +Kunming +Veolia Kunming +Associates +Net profit/ +(loss) in +current year +(in RMB million) +Total +revenue in +current year +Total +liabilities +as at +31 December +31 December +Total assets +as at +Significant to +the Group's +operation +Principal +activities +Place of +incorporation +Place of +business +Name of the invested entity +The financial information summary of the Group's principal associates and jointly controlled entities as at +year end of 2016 are as follows: +1,070 +1,733 +85 +1,992 +Yes +Expressway operation +Kunming +Kunming +Kunyu Highway +503 +Additions +- +2016 +2,765 +4,102 +11,906 +30,974 +7,733 +As at 1 January 2017 +Cost +Total +Construction +in progress +vehicles +Motor +57,480 +furniture +and fixtures +Leasehold +improvements +(in RMB million) +2017 +Equipment, +31. PROPERTY AND EQUIPMENT +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 229 +Annual Report 2017 +The Group was still in the process of applying for title certificates for certain investment properties with a +carrying amount of RMB2,046 million as at 31 December 2017 (31 December 2016: RMB1,605 million). +Buildings +Additions +495 +233 +(1,317) +1 +(34) +(78) +Accumulated depreciation +As at 31 December 2017 +Disposals +(185) +(185) +- +Disposals of subsidiaries +438 +(761) +1,199 +properties, net +Transfer from/(to) investment +(739) +85 +29 +625 +Transfer of construction in progress +11,521 +2,130 +5,599 +3,064 +As at 31 December 2017, investment properties with a carrying amount of RMB11,298 million (31 December +2016: RMB11,115 million) were pledged as collateral for long term borrowings with a carrying amount of +RMB4,507 million (31 December 2016: RMB6,491 million). +The rental income arising from investment properties for the year 2017 amounted to RMB2,757 million (2016: +RMB1,822 million), which is included in net investment income. +The fair values of the investment properties as at 31 December 2017 were estimated by the Group, based on +valuation performed by independent valuers. It falls under level 3 in the fair value hierarchy. +59,865 +1,233 +Charge for the year +56 +Acquisition of subsidiaries +3,923 +4,611 +As at 1 January +Accumulated depreciation +41,180 +45,834 +As at 31 December +(766) +(3) +Disposals +(2,006) +(1,199) +Transfer to property and equipment, net +6,194 +761 +Transfer from construction in progress +5,108 +5,095 +3,897 +28,753 +41,180 +737 +2017 +Transfer to property and equipment, net +(35) +24,827 +36,568 +67,532 +36,568 +40,108 +1 +1 +(1) +(1) +3 +1 +Fair value as at 31 December +As at 1 January +As at 31 December +Net book value +As at 31 December +Disposals +Transfer out, net +As at 1 January +Impairment losses +4,611 +As at 31 December +(70) +(1) +Disposals +(118) +806 +386 +Water plant operation +Veolia Yellow River +Veolia Kunming +Associates +(in RMB million) +Proportion of +ordinary +shares held by +the Group (%) +Cash +dividends in +current Year +current Year +Change of +Provision in +as at +31 December +As at +31 December +balance +Increase/ +(Decrease) in +current year +Additional +investment +1 January +As at +Provision +2016 +The Group's investments in the principal associates and jointly controlled entities as at 31 December 2016 +are as follows: +21,881 +Total comprehensive +income for the year +25,564 +(3,187) +92 +22 +Veolia Liuzhou +(885) +240 +266 +9,182 +7,154 +2,028 +Lufax +39.18% +14 +6,300 +6,300 +Beijing-Shanghai Railway +29.85% +16 +746 +44 +702 +Shanxi Taichang +44.78% +120 +8 +112 +48.76% +(348) +240 +6 +234 +23.88% +26 +43.76% +89,088 +121,859 +808 +1,109 +(46) +(46) +4,486 +4,486 +Others +2,319 +(270) +2,705 +As at 31 December 2017 +111,598 +46,089 +(6,416) +9,114 +12,164 +44,964 +368 +237,190 +114,566 +569,637 +236 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +29. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +(CONTINUED) +301 +11,187 +(6,675) +(4,150) +Dividend declared +(Note 16) +Appropriations to +798 +(19,194) +(798) +(19,194) +surplus reserves +Appropriations to +general reserves +Dividend paid to non- +controlling interests +Disposal of subsidiaries +Equity transactions with +non-controlling +interests +Contributions from non- +controlling interests +Share purchase scheme +Other equity instruments +issued by subsidiaries +8,165 +(8,165) +(2,084) +(704) +(2,084) +(704) +(2,525) +Yes +Foshan Huatai Property Development +932 +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 227 +Annual Report 2017 +320 +(23) +(391) +48,955 +5,738 +16,359 +26,858 +jointly controlled entities +Investment in associates and +181 +18,142 +(967) +11,410 +7,699 +Subtotal +13,335 +(519) +10,160 +3,694 +Others +29. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +(CONTINUED) +49.79% +The financial information summary of the Group's principal associates and jointly controlled entities as at +year end of 2017 are as follows: +Place of +business +Hong Kong +Lanzhou +Veolia Yellow River +58 +66 +99 +48 +1,157 +Yes +Water plant operation +Hong Kong +Kunming +Veolia Kunming +Associates +(in RMB million) +current year +Net profit/ +(loss) in +Total +revenue in +current year +as at +31 December +Total +liabilities +31 December +Total assets +as at +Significant to +the Group's +operation +Principal +activities +Place of +incorporation +Name of the invested entity +Co, Ltd. +24.95% +49.94% +(43) +10,087 +(507) +3,305 +7,289 +Others +6.00% +1,648 +4 +1,644 +Co., Ltd. +Shenzhen Jinzheng Science & Technology +39.92% +523 +526 +Co, Ltd. +Guangzhou Jinglun Property Development +36.65% +793 +(3) +796 +Massive Idea Investments Limited +29.34% +908 +(24) +(23) +48.90% +109 +19,159 +181 +632 +56 +576 +Wuhan DAJT Property Development Co, Ltd. +1,243 +1,250 +Co, Ltd. +Beijing Zhao Tai Property Development +1,689 +(26) +1,715 +Co., Ltd. +Nanjing Mingwan Property Development +1,243 +(471) +1,714 +KunYu Highway +Jointly controlled entities +139 +(23) +(391) +30,813 +6,705 +4,949 +Subtotal +(219) +5,725 +8,775 +Net book value +(in RMB million) +Ping An Bank +2017 +As at +Disposals +31 December 2017 +8,761 +2,502 +(275) +1,831 +328 +241 +1,073 +5,265 +Less: Impairment losses +Total +Other +Autohome Inc. +Shanghai Jahwa +Mayborn Group Limited +Ping An Securities +As at +1 January 2017 +Additions +8,761 +163 +2,502 +328 +Shenzhen Ping An Commercial Property +Investment Co., Ltd. +66 +Beijing Shuangronghui Investment Co., Ltd. +134 +Shanghai Gezhouba Yangming Property +Co., Ltd. +Ping An E-wallet +2,106 +143 +20,639 +143 +Autohome Inc. +Other +Total +Less: Impairment losses +Net book value +2016 +- +Ping An E-wallet +(275) +134 +241 +1,073 +5,265 +306 +20,507 +20,507 +66 +Ping An Bank +Co., Ltd. +134 +(275) +20,639 +143 +As at +1 January 2016 +Increase +8,761 +Shanghai Gezhouba Yangming Property +2,502 +328 +Shanghai Jahwa +Mayborn Group Limited +Ping An Securities +Shenzhen Ping An Commercial Property +Investment Co., Ltd. +66 +Beijing Shuangronghui Investment Co., Ltd. +2,106 +(in RMB million) +(1) GOODWILL +32. INTANGIBLE ASSETS (CONTINUED) +As at 1 January 2016 +Acquisitions of subsidiaries +Charge for the year +Disposals of subsidiaries +Disposals +As at 31 December 2016 +2,231 +Accumulated amortization +679 +245 +3,174 +9,722 +28 +49 +77 +486 +3,393 +58 +74,849 +9,268 +830 +1,234 +10,532 +Disposals of subsidiaries +(287) +(75) +(362) +8,553 +Disposals +(124) +(413) +As at 31 December 2016 +20,639 +11,232 +10,075 +15,082 +(289) +As at +754 +752 +As at 1 January 2016 +12,460 +9,001 +7,652 +11,689 +2,197 +1,917 +63,017 +44,916 +As at 31 December 2017, none prepaid land premiums (31 December 2016: RMB1,178 million) were pledged as +collateral for long term borrowings (31 December 2016: RMB400 million). +As at 31 December 2017, prepaid land premiums with a carrying amount of 52 million (31 December 2016: +RMB84 million) were still in progress of applying for title certificates. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 233 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +As at 31 December 2017, expressway operating rights with a carrying amount of RMB5,711 million (31 +December 2016: RMB8,515 million) were pledged as collateral for long term borrowings amounting to +RMB2,939 million (31 December 2016: RMB3,921 million). +73 +4,668 +10,935 +2,123 +(30) +(30) +(60) +(60) +2,717 +737 +8,922 +4,147 +3,885 +11,832 +Net book value +As at 31 December 2016 +20,639 +8,515 +9,338 +346 +Decrease +31 December 2016 +8,761 +261,413 +234,806 +Domestic listed +A shares, par value +RMB1.00 per share +10,832 +10,832 +Overseas listed +H shares, par value +RMB1.00 per share +(24) +7,448 +18,280 +297 +(885) +92 +(3,187) +25,564 +income for the year +Total +Other comprehensive +(351) +(40) +264,001 +236,933 +(2,588) +(2,127) +(34) +(30) +(1,373) +(33) +(1,283) +(17) +(288) +(300) +(445) +(406) +(45) +(34) +(12) +4,470 +99,978 +89,088 +Others +Shadow +accounting +adjustments +reserve +Share investment +premium +(in RMB million) +on +Available- +for-sale +Surplus +reserve +funds +Exchange +differences +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 235 +Annual Report 2017 +18,280 +7,448 +35. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +10,890 +General +translation +of foreign +operations +Profit for the year +468,181 +103,012 +176,259 +1,253 +36,799 +11,366 +reserves +6,749 +20,525 +115,447 +As at 1 January 2017 +Total +interests +Non- +controlling +Retained +profits +(3,229) +8,468 +4,488 +11,266 +12,460 +8,468 +(289) +20,639 +The primary valuation technique used is cash flow projections based on business plans approved by +management covering a three to five year period and a risk adjusted discount rate. Cash flows beyond that +period have been extrapolated using a steady growth rate and terminal value. Discount rates used by the +Group range from 9% to 16% (2016: 9% to 15%) and growth rates, where applicable, range from 2% to 33% +(2016: 2% to 34%). +The results of cash flow projections exceed the carrying amount of each related cash-generating unit or +group of units. However, subsequent impairment tests may be based upon different assumptions and future +cash flow projections, which may result in an impairment of these assets in the foreseeable future. +234 +20,639 +Annual Report 2017 +33. OTHER ASSETS +(in RMB million) +Interest receivables +Other receivables +Due from reinsurers +Foreclosed assets +Prepayments +Ping An Insurance (Group) Company of China, Ltd. +Precious metals held for trading +(289) +12,460 +2,502 +2,106 +328 +66 +134 +239 +2 +8,468 +241 +1,073 +5,265 +5,265 +430 +22 +(289) +163 +1,073 +7,158 +Dividends receivable +Liquidation receivables +81,743 +59,203 +8,001 +12,365 +5,251 +4,505 +2,664 +44,980 +4,597 +93,787 +395 +67 +4,868 +5,380 +5,890 +421 +87,501 +Inventories +51,934 +31 December 2017 +Margin accounts receivables +Others +Gross +(1,918) +Including: Interest receivables +Other receivables +Due from reinsurers +31 December 2016 +Foreclosed assets +Inventories +Margin accounts receivables +Others +Net +34. SHARE CAPITAL +(million shares) +1 January 2017 +31 December 2017 +Prepayments +Additions +Less: Loss provisions +2,427 +Transfer of construction in progress +10 +6,480 +35 +(6,525) +Transfer from/(to) investment +properties, net +13,176 +2,006 +(4,188) +Disposals of subsidiaries +(280) +(3) +(78) +(361) +Disposals +(6,194) +(243) +5,891 +2,570 +As at 1 January 2016 +6,313 +21,120 +10,299 +2,150 +10,508 +50,390 +2,344 +Acquisitions of subsidiaries +427 +16 +18 +1,417 +Additions +1,933 +438 +956 +Total +(23) +(408) +331 +Charge for the year +619 +890 +1,482 +313 +3,304 +4 +Transfer from investment properties, net +35 +Disposals of subsidiaries +(152) +(35) +(188) +Disposals +(176) +35 +(1,347) +255 +Acquisitions of subsidiaries +(933) +(2,954) +As at 31 December 2016 +7,733 +30,974 +11,906 +4,102 +72 +2,765 +Accumulated depreciation +As at 1 January 2016 +3,446 +5,063 +5,758 +882 +15,149 +57,480 +(2) +in progress +Motor +vehicles +118 +Disposals of subsidiaries +94 +- +(180) +(86) +Disposals +118 +(159) +(1,131) +(210) +(1,506) +As at 31 December 2017 +4,745 +7,197 +6,955 +(6) +1,265 +Transfer from investment properties, net +308 +10,454 +32,401 +13,553 +9,431 +3,176 +67,336 +As at 1 January 2017 +4,385 +3,737 +6,290 +1,167 +17,251 +Charge for the year +1,073 +1,028 +1,976 +6,057 +Construction +20,162 +As at 1 January 2017 +3,996 +24,831 +5,616 +2,935 +2,765 +40,143 +230 +As at 1 January 2017 +Annual Report 2017 +31. PROPERTY AND EQUIPMENT (CONTINUED) +(in RMB million) +Cost +2016 +Leasehold +improvements +Buildings +Equipment, +furniture +and fixtures +Ping An Insurance (Group) Company of China, Ltd. +Impairment losses +47,067 +6,583 +Charge for the year +As at 31 December 2017 +86 +86 +15 +6 +21 +3,176 +86 +6 +- +107 +Net book value +As at 31 December 2017 +4,030 +25,118 +15 +(1,170) +8,160 +(1,380) +(1,062) +- +(269) +(269) +2,163 +918 +4,901 +(136) +674 +12,895 +Net book value +As at 31 December 2017 +20,507 +6,197 +9,751 +10,181 +4,239 +9,040 +(926) +759 +Accumulated amortization +As at 1 January 2017 +Charge for the year +Disposals of subsidiaries +Disposals +As at 31 December 2017 +2,717 +2,394 +737 +346 +3,885 +11,832 +372 +181 +754 +328 +4,147 +73,876 +5,305 +As at 1 January 2017 +and others +Total +(in RMB million) +Cost +As at 1 January 2016 +12,460 +11,232 +Trademarks +8,331 +2,442 +5,091 +54,638 +Acquisitions of subsidiaries +914 +(32) +7,113 +15,082 +60,981 +Deposits +Software +20,639 +8,515 +9,338 +10,935 +8,922 +4,668 +232 +premiums +Annual Report 2017 +32. INTANGIBLE ASSETS (CONTINUED) +2016 +Expressway +Goodwill (i) +operating +rights +Prepaid land +Core +Ping An Insurance (Group) Company of China, Ltd. +9,544 +63,017 +15,082 +1 +86 +3,996 +2,867 +24,831 +5,616 +2,935 +2,765 +2 +40,143 +1,268 +10,508 +35,158 +The Group was still in the process of applying for title certificates for its buildings with a carrying amount +of RMB390 million as at 31 December 2017 (31 December 2016: RMB476 million). +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 231 +FINANCIAL STATEMENTS +4,541 +Notes to Consolidated Financial Statements +83 +1 +9,714 +6,057 +6,290 +1,167 +17,251 +Impairment losses +As at 1 January 2016 +86 +Charge for the year +As at 31 December 2016 +Net book value +As at 31 December 2016 +As at 1 January 2016 +83 +2 +As at 31 December 2016 +Transfer from investment properties, net +For the year ended 31 December 2017 +15,974 +2017 +143 +594 +446 +1,448 +2,631 +Disposals of subsidiaries +(2,872) +(77) +32. INTANGIBLE ASSETS +Disposals +(275) +(380) +(655) +As at 31 December 2017 +20,507 +8,360 +10,669 +Additions +74,849 +(2,949) +3,737 +8,553 +Goodwill (i) +Expressway +operating +rights +Prepaid land +premiums +(in RMB million) +Trademarks +Software +and others +Total +Core +deposits +Cost +As at 1 January 2017 +20,639 +11,232 +10,075 +15,082 +9,268 +Ping An Life +bonds +2.88% +Fixed +5 years +None +Offshore USD +None +3,280 2016 +4,559 +Fixed +3,248 +3,443 +Ping An Bank +Hybrid capital +None +15 years +End of the +tenth year +1,500 +2009 +bonds +4,825 +debt instrument +Ping An Life +Fixed +Next 5 years:4,90% +(If not redeemed) +Capital +None +10 years +supplement +bonds +End of the +fifth year +10,000 +2016 +Fixed +2.38% +First 5 years: 3.82% +10,011 +Next 5 years: 4.82% +(If not redeemed) +Ping An Life +Offshore USD +None +3 years +None +4,592 +2016 +10,059 +First 10 years: 5.70% +6.80% +1,465 +Ping An Bank +Tier-2 Capital +bonds +None +10 years +End of the +9,000 +2014 +Fixed +9,000 +9,000 +fifth year +fifth year +Interbank deposits None +1-3 years +None +3,950 +2016 +Floating +2.95%-3.30% +3,971 +fifth year +3,950 +Ping An Bank +1,500 +6,000 +6.50% +465 +Next 5 years: 8.70% +(If not redeemed) +Ping An Bank +Hybrid capital None +15 years +End of the +3,650 +2011 +Fixed +6,000 +7.50% +tenth year +3,650 +3,650 +Ping An Bank +Tier-2 Capital +bonds +None +10 years +End of the +6,000 2014 +Fixed +debt instrument +supplement +bonds +fifth year +5,037 +5,043 +5,017 +(If not redeemed) +Ping An Property & +Casualty +Capital +None +10 years +End of the +3,500 +2017 +First 5 years: 4.79% +Next 5 years: 5.79% +Fixed +fifth year +First 5 years: 5.10% +Next 5 years: 6.10% +3,500 +(If not redeemed) +Ping An Life +Subordinated +bonds +None +10 years +End of the +9,000 +supplement +bonds +2012 +supplement +bonds +2015 +1,957 +Ping An Bank +2,076 +Ping An Property & +Casualty +Subordinated +bonds +None +10 years +End of the +3,000 +2012 +Fixed +Fixed +3,112 +fifth year +Next 5 years: 6.65% +(If not redeemed) +Ping An Property & +Casualty +Capital +None +10 years +End of the +5,000 +First 5 years: 4.65% +5,012 +Fixed +First 5 years: 5.00% +Next 5 years: 7.00% +(If not redeemed) +redemption +option +(in RMB +Issued +Interest +Coupon rate +31 +December +31 +December +million) +year +type +Maturity +(per annum) +2016 +Ping An Life +Capital +None +10 years +End of the +5,000 +2015 +Fixed +First 5 years: 3.90% +2017 +fifth year +type +Issuer +9,385 +Ping An Life +Subordinated +None +10 years +End of the +8,000 2014 +bonds +fifth year +HO +Type +Fixed +8,270 +8,186 +244 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +42. BONDS PAYABLE (CONTINUED) +Par +Early +value +Guarantee +First 5 years: 5.90% +Next 5 years: 7.90% +(If not redeemed) +Interbank deposits None +5 years +231,610 +3 years +None +10,000 2017 +Fixed +5.30%-6.10% +10,000 +Ping An Financial Leasing +Corporate bonds None +270 days- +3 years +None +None +18,000 2017 +4.55%-5.50% +18,000 +Ping An Real Estate +Corporate bonds None +3-7 years +None or end +of the +8,000 2016 +Fixed +3.27%-3.60% +7,983 +Fixed +7,974 +Private equity +notes +4,000 +4.65%-5.48% +8,000 +Ping An Financial Leasing +Corporate bonds None +270 days- +None +7,500 +2016 +Fixed +2.95%-4.35% +Ping An Financial Leasing +5,000 +4 years +Ping An Financial Leasing +Private equity +notes +None +3 years +None +4,000 2016 +Fixed +3.35%-4.55% +4,000 +7,500 +Fixed +fifth year +Corporate bonds None +3 years +None +2,709 +916 +Fuxiang Investment +Management Limited +Corporate bonds None +3 years +End of the +1,254 2017 +217 +Guaranteed +(Note 2) +third year +3.80% +1,253 +451,283 +349,825 +Note 1: The bonds are guaranteed by Ping An Overseas Holdings, which is the holding company of Value Success International Limited. +Note 2: +The bonds are guaranteed by Pingan Real Estate Capital Limited, which is a subsidiary of Ping An Real Estate. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +3.20% +Fixed +Ping An Real Estate +Offshore USD +Bonds +2,062 +None or end +of the +2,500 +2017 +Fixed +4.88%-5.27% +2,492 +third year +Fuqing Investment +Management Limited +Offshore RMB +Bonds +Guaranteed +(Note 2) +Fuxiang Investment +Management Limited +3 years +1,000 +2015 +Fixed +4.85% +998 +994 +2016 +Fixed +3.63% +1,950 +None +Less than 1 year None +2017 +8,000 +3 years +None +15,000 +Ping An International +Financial Co., Ltd +Private equity +notes +None +3 years +None +45 +Annual Report 2017 +Corporate bonds None +117 +Fixed +4.20% +15,000 +445 +2014 +Fixed +4.40% +445 +Ping An Insurance (Group) Company of China, Ltd. 245 +FINANCIAL STATEMENTS +2017 +246 +Ping An Bank +1-3 years +2016 +2016 +Discounted 2.74%-5.10% +231,610 +229,378 +Ping An Bank +Tier-2 Capital None +bonds +10 years +End of the +fifth year +10,000 2016 +None +16 +3.85% +10,000 +10,000 +3,950 +217 +2017 +Floating 2.95%-3.30% +61,782 +Ping An Bank +Interbank deposits None +Fixed +217 +Notes to Consolidated Financial Statements +42. BONDS PAYABLE (CONTINUED) +2014 +Fixed +6.50% +3,000 +bonds +Ping An Securities +Corporate bonds None +6 months- +None or end +2,500 2016 +3,000 +Fixed +1,500 +2,500 +3 years +of the +second year +Ping An Securities +Corporate bonds None +6 months- +None +3 years +3.50% +For the year ended 31 December 2017 +None +None +Par +Early +value +Issuer +Type +Guarantee +type +redemption +(in RMB +Issued +Interest +2 years +Maturity +million) +year +type +Coupon rate +(per annum) +31 +December +2017 +31 +December +2016 +Ping An Securities +Subordinated +option +Fixed +1,952,695 +2,004 +34,661 +34,812 +Time deposits from the Central Bank +320,255 +218,900 +Guarantee deposits +82,206 +Fiscal deposits +140,194 +620,134 +778,685 +160,708 +175,268 +609,902 +531,988 +- Corporate customers +- Individual customers +32,729 +33,448 +Remittance payables and outward remittance +Ping An Insurance (Group) Company of China, Ltd. 239 +Annual Report 2017 +As at 31 December 2017, bonds classified as held-to-maturity with a carrying amount of RMB21,326 million +(31 December 2016: RMB29,928 million), and bonds classified as loans and receivables with a carrying amount +of RMB14,624 million (31 December 2016: RMB5,542 million) were pledged as collaterals for term deposits +from the Central Bank. +1,894,377 +26,083 +22,291 +5,988 +3,168 +20,095 +19,123 +- Corporate customers +- Individual customers +Payables to brokerage customers +1,868,294 +1,930,404 +6,980 +17,828 +Term deposits +FINANCIAL STATEMENTS +- Individual customers +- +71,258 +109,165 +56,904 +90,310 +19,137 +130,652 +437,495 +780,530 +450,403 +31 December 2017 +Long term borrowings +Short term borrowings +Due to the Central Bank +Deposits from other banks and financial institutions +(in RMB million) +37. DUE TO BANKS AND OTHER FINANCIAL INSTITUTIONS +31 December 2016 +584,794 +Refer to Notes 23, 30 and 32 for the assets pledged as collateral to support the above borrowings. +238 +31 December 2016 +31 December 2017 +Current and savings accounts +Customer deposits +(in RMB million) +39. CUSTOMER DEPOSITS AND PAYABLES TO BROKERAGE CUSTOMERS +For bonds repurchase transactions through stock exchange, the Group is required to deposit certain +exchange traded bonds and/or bonds transferred under new pledged repurchase transaction with fair value +converted at a standard rate pursuant to stock exchange's regulation no less than the balance of related +repurchase transaction into a collateral pool. +As at 31 December 2017, the carrying amount of bonds deposited in the collateral pool was RMB118,607 +million (31 December 2016: RMB106,230 million). The collaterals are restricted from trading during the period +of the repurchase transaction. The Group can withdraw the exchange-traded bonds from the collateral pool +without delay provided that the value of certain bonds is no less than the balance of related repurchase +transactions. +As at 31 December 2017, bonds with a carrying amount of RMB94,012 million (31 December 2016: RMB56,633 +million) were pledged as collaterals for financial assets sold under agreements to repurchase resulted from +repurchase transactions entered into by the Group in the inter-bank market. The collaterals are restricted +from trading during the period of the repurchase transaction. +89,166 +133,981 +31 December 2016 +31 December 2017 +(in RMB million) +Bonds +38. ASSETS SOLD UNDER AGREEMENTS TO REPURCHASE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +Corporate customers +The share-based compensation expense of the Scheme and the total value of employee services during the year ended 31 December +2017 were RMB524 million (31 December 2016: RMB342 million) and RMB524 million (31 December 2016: RMB342 million) respectively. +Notes to Consolidated Financial Statements +40. INSURANCE CONTRACT LIABILITIES +(1,278) +(638) +(13,353) +Net +Reinsurers' share +31 December 2016 +174,731 +1,917,336 +(15,633) +(14,169) +1,460,876 +11,128 +1,731,477 +(869) +Net +Reinsurers' share +31 December 2017 +1,625,473 +67,810 +(595) +(15,269) +9,014 +140,314 +1,610,204 +31 December 2017 +Annual Report 2017 +240 +82,331 +1,932,969 +Estimated net cash flows within 12 months from the end of the reporting period. +Total +Property and casualty +Short term life +1,625,473 +557 +63,610 +650 +1,461,004 +1,794,694 +90,057 +9,095 +1,150 +(62,348) +11,073 +106,569 +31 December 2016 +90,617 +1,932,969 +For the year ended 31 December 2017 +95,509 +39,706 +(in RMB million) +Property and casualty insurance contracts +Short term life insurance contracts +Long term life insurance contracts +(in RMB million) +Property and casualty insurance contracts +Short term life insurance contracts +Current portion* +Long term life insurance contracts +Total +Claim reserves +Unearned premium reserves +Policyholder account liabilities in respect of insurance contracts +Policyholder contract deposits +Policyholders' reserves +(in RMB million) +(in RMB million) +Long term life +Short term life +Property and casualty +38,775 +431,711 +502,646 +990,737 +1,190,925 +31 December 2016 +31 December 2017 +1,625,473 +1,462,154 +9,652 +153,667 +contract liabilities +Insurance +1,932,969 +1,732,346 +11,723 +188,900 +contract liabilities +Insurance +Long term life +Non-current portion +110,006 +Ping An Insurance (Group) Company of China, Ltd. +During the period from 17 March 2016 to 21 March 2016, 14,803,850 ordinary A shares were purchased from the market. The average +price of shares purchased was RMB32.53 per share. +(ii) +Contributions from non- +(1,927) +interests +non-controlling +Equity transactions with +subsidiaries +Acquisition of +controlling interests +controlling interests +general reserves +Appropriations to +surplus reserves +Appropriations to +(Note 16) +Dividend declared +(38) +Dividend paid to non- +1,835 +2,868 +1,167 +(5,203) +(3,276) +6,219 +6,219 +(1,640) +(1,640) +(8,551) +8,551 +(2,868) +(10,054) +(10,054) +64,801 +10,091 +62,394 +1,167 +(7,567) +117 +3,430 +Share purchase scheme +(12,243) +Total comprehensive +interests +Non- +controlling +Retained +profits +translation +of foreign +operations +reserves +General +Surplus +reserve +funds +Total +Others +reserve +Share investment +premium +(in RMB million) +on +Available- +for-sale +Exchange +differences +35. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +(CONTINUED) +Shadow +accounting +adjustments +As at 1 January 2016 +115,539 +32,768 +(38) +3,430 +(12,243) +income for the year +Other comprehensive +72,368 +9,974 +62,394 +Profit for the year +395,291 +79,323 +135,338 +86 +28,248 +8,498 +2,150 +(6,659) +income for the year +During the period from 23 March 2017 to 27 March 2017, 16,419,990 ordinary A shares were purchased from the market. The average +price of shares purchased was RMB36.74 per share. +(121) +3,894 +(294) +714 +(1,008) +33 +3 +30 +- +As at 1 January 2016 +(244) +524 +524 +(603) +- +(603) +(248) +431 +244 +(312) +185 +(127) +(i) +(248) +431 +(679) +As at 31 December 2016 +19 +19 +Expired +(96) +96 +Exercised +342 +342 +Share-based compensation expenses (ii) +(482) +(482) +Purchased (i) +(679) +2,059 +Total +held for share purchase +176,259 +1,253 +36,799 +11,366 +6,749 +(3,229) +20,525 +103,012 +115,447 +4,758 +4,758 +10,236 +10,236 +issued by subsidiaries +Others +Other equity instruments +(121) +As at 31 December 2016 +468,181 +(i) +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic or other losses as incurred +by companies operating in the insurance, banking, trust, securities, futures, fund businesses, finance lease and financial guarantee +businesses. The Group's respective entities engaged in such businesses would need to make appropriations for such reserves based +on their respective year-end profit or risk assets, the companies operating in the insurance should make appropriations for general +reserves based on 10% of net profits, the company operating in banking should make appropriations based on 1.5% of risk assets, the +company operating in securities should make appropriations based on 10% of net profits, the companies operating in trust should +make appropriations based on 5% of trust claim reserves, the companies operating in futures should make appropriation based +on 10% of net profits, and the companies operating in fund should make appropriation based on 10% of fund management fees as +determined in accordance with PRC Accounting Standards, and based on the applicable PRC financial regulations, in their annual +financial statements. Such reserves are not available for dividend distribution or transfer to share capital. +Cost of shares +As at 31 December 2017 +Expired +Exercised +Share-based compensation expenses (ii) +Purchased (i) +As at 1 January 2017 +(in RMB million) +Movement of reserves relating to the Scheme is as follows: +The Company has adopted an employee share purchase scheme (the "Scheme") for the key employees +(including executive directors and senior management) of the Company and its subsidiaries. Shares shall +be vested and awarded to the key employees approved for participation in the Scheme, subject to the +achievement of certain performance targets. +36. SHARE PURCHASE SCHEME +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 237 +Annual Report 2017 +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution is deemed to be the lower +of (i) the retained profits determined in accordance with PRC Accounting Standards and (ii) the retained profits determined in +accordance with IFRSS. +Value of +employee services +40. INSURANCE CONTRACT LIABILITIES (CONTINUED) +2016 +(in RMB million) +Premiums written during the year +Premiums earned during the year +As at 1 January +Net +Reinsurers' +share +Gross +Net +share +Gross +(in RMB million) +Reinsurers' +2016 +2017 +90,614 +162,856 +153,667 +188,900 +63,053 +85,031 +90,614 +103,869 +31 December 2016 +31 December 2017 +Claim reserves +Unearned premium reserves +(in RMB million) +(3) PROPERTY AND CASUALTY INSURANCE CONTRACTS +40. INSURANCE CONTRACT LIABILITIES (CONTINUED) +The unearned premium reserves of property and casualty insurance are analyzed as follows: +Ping An Insurance (Group) Company of China, Ltd. +(149,601) +103,869 +(92,429) +Claims paid during the year +114,407 +Claims incurred during the year +(7,730) +63,053 +As at 1 January +Net +Reinsurers' +share +Gross +Net +share +As at 31 December +Gross +Reinsurers' +2016 +2017 +The claim reserves of property and casualty insurance are analyzed as follows: +84,726 +(5,888) +90,614 +75,804 +133,830 +(124,908) +11,156 +(6,806) +(10,238) +82,610 +144,068 +(136,064) +(5,888) 84,726 +(9,443) 153,413 +9,767 (139,834) +(5,564) 98,305 +(in RMB million) +Annual Report 2017 +242 +4,554 +The claim reserves of short term life insurance are analyzed as follows: +4,725 +(170) +4,895 +5,772 +(365) +6,137 +As at 31 December +17,967 +(16,781) +2,173 +(18,954) +(2,010) +2017 +19,977 +(2,948) +2,753 +(22,909) +Premiums earned during the year +24,151 +Premiums written during the year +3,539 +(333) +3,872 +4,725 +(170) +4,895 +Net +21,203 +(20,156) +2016 +Reinsurers' +(in RMB million) +(8,344) +8,919 +(2,231) +2,124 +(203) +3,979 +(96) +4,075 +11,150 +(10,468) +4,757 +5,355 +(231) +5,586 +As at 31 December +11,367 +(10,566) +1,884 +(12,450) +Claims paid during the year +(1,912) +13,279 +Claims incurred during the year +4,554 +(203) +4,757 +As at 1 January +Net +Reinsurers' +share +Gross +Net +share +Gross +As at 31 December +Reinsurers' +share +85,031 +55,323 +106,611 +(85,507) +1,600 2014 +None +3-5 years +Guaranteed +(Note 1) +bonds +Value Success International Offshore RMB +2,095 +2,102 +4.75% +Fixed +2,100 2013 +None +Fixed +5 years +bonds +Value Success International Offshore RMB +2016 +31 +December +31 +December +2017 +Coupon rate +(per annum) +type +year +million) +option +Maturity +Interest +Guaranteed +(Note 1) +Issued +4.15%-4.95% +751 +None +5 years +Guaranteed +(Note 1) +bonds +Value Success International Offshore USD +1,370 +1,283 +3.00% +Fixed +1,272 2016 +None +5 years +551 +Guaranteed +(Note 1) +Value Success International Offshore HKD +1,755 +1,806 +4.13% +Fixed +1,779 2014 +None +5.5 years +Guaranteed +(Note 1) +bonds +Value Success International Offshore SGD +1,599 +bonds +(in RMB +redemption +Guarantee +type +Policyholder principal increased +As at 1 January +(in RMB million) +The investment contract liabilities are analyzed as follows: +44,930 +50,309 +40,846 +4,084 +4,109 +46,200 +Policyholder account liabilities in respect of investment contracts +Investment contract reserves +31 December 2016 +31 December 2017 +Accretion of investment income +(in RMB million) +55,323 +(7,730) +63,053 +76,427 +(75,600) +8,922 +83,519 +(7,803) +91,322 +(84,522) +47,404 +(8,849) +(1) LONG TERM LIFE INSURANCE CONTRACTS +41. INVESTMENT CONTRACT LIABILITIES FOR POLICYHOLDERS +Liabilities released for benefits paid +Policy administration fees and guaranteed fees deducted +Others +Type +Issuer +value +Early +Par +42. BONDS PAYABLE +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 243 +Annual Report 2017 +As at 31 December 2016 and 2017, all reinsurance contracts of the Group transferred significant insurance +risk. +44,930 +50,309 +(84) +(625) +(11) +(7,741) +(7,949) +(63) +719 +2,264 +9,971 +11,138 +42,690 +44,930 +2016 +2017 +As at 31 December +(7,796) +6,922 +(8,604) +Gross +56,253 +39,706 +31 December 2017 +The policyholder contract deposits are analyzed as follows: +As at 31 December +Others +- +Surrender +Claims and benefits paid +Decrease during the year +Increase during the year +As at 1 January +(in RMB million) +The policyholders' reserves are analyzed as follows: +Policyholder account liabilities in respect of insurance contracts +Policyholder contract deposits +Policyholders' reserves +431,711 +372,759 +Policyholder principal increased +87,371 +31 December 2016 +80,312 +1,190,925 +990,737 +(in RMB million) +990,737 +1,190,925 +1,695 +3,384 +(27,198) +(33,683) +(81,794) +(99,257) +246,548 +329,744 +851,486 +990,737 +2016 +2017 +1,462,154 +1,732,346 +As at 1 January +431,711 +502,646 +38,775 +Accretion of investment income +24,490 +16,476 +6,137 +2017 +5,586 +4,757 +11,723 +9,652 +The unearned premium reserves of short term life insurance are analyzed as follows: +2017 +2016 +Reinsurers' +(in RMB million) +As at 1 January +Gross +share +Net +31 December 2016 +31 December 2017 +4,895 +Unearned premium reserves +Liabilities released for benefits paid +(27,787) +(25,999) +Claim reserves +(13,139) +(11,837) +502,646 +431,711 +Policy administration fees and guaranteed fees deducted +As at 31 December +Ping An Insurance (Group) Company of China, Ltd. 241 +Annual Report 2017 +(in RMB million) +(2) SHORT TERM LIFE INSURANCE CONTRACTS +2016 +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +40. INSURANCE CONTRACT LIABILITIES (CONTINUED) +45,694 +874 +44,776 +Premium receivables +1,660,864 +15,835 +9,955 +44 +(3,615) +Accounts receivable +10,179 +780,530 +Other financial liabilities held for +trading +14,056 +4 +14,060 +Assets sold under agreements to +repurchase +123,964 +9,697 +320 +133,981 +Customer deposits and payables to +brokerage customers +1,760,813 +173,434 +14,048 +4,400 +1,952,695 +Accounts payable +Insurance payables +5,468 +113,613 +469 +1,054 +99,545 +93,289 +Due to banks and other financial +institutions +71,923 +71,923 +Reinsurers' share of insurance liabilities +14,373 +1,003 +257 +15,633 +Finance lease receivables +112,028 +- +112,028 +Other assets +148,699 +2,505 +699 +115 +152,018 +5,695,604 +255,417 +68,514 +30,565 +6,050,100 +Liabilities +676,008 +1,535,529 +Loans and advances to customers +630,676 +Increase/ +(decrease) +Change in +variables +(in RMB million) +31 December 2017 +The analysis below is performed for reasonably possible movements in key variables with all other variables +held constant, showing the pre-tax impact on profit and equity (due to changes in fair value of foreign +currency denominated non-monetary assets and liabilities measured at fair value, as well as monetary +assets and liabilities). The correlation of variables will have a significant effect on determining the ultimate +impact on market risk, but to demonstrate the impact due to changes in variables, variables had to be +changed on an individual basis. +Foreign currency risk is the risk of loss resulting from changes in foreign currency exchange rates. +Fluctuations in exchange rates between the RMB and other currencies in which the Group conducts +business may affect its financial position and results of operations. The foreign currency risk facing the +Group mainly comes from movements in the USD/RMB and HKD/RMB exchange rates. The Group set +limitation to its position of foreign currency, monitor the size of foreign currency position, and limit the +foreign currency position within the threshold set by utilizing hedging strategy. +in profit +before tax +(a) Foreign currency risk +(2) MARKET RISK +Even though the Group may have reinsurance arrangements, it is not relieved of its direct obligations to its +policyholders and thus a credit exposure exists with respect to reinsurance ceded, to the extent that any +reinsurer is unable to meet its obligations assumed under such reinsurance agreements. +The Group limits its exposure to losses from insurance operations mainly through participation in +reinsurance arrangements. The majority of the business ceded is placed on the quota share basis and +the surplus basis with retention limits varying by product lines. Amounts recoverable from reinsurers are +estimated in a manner consistent with the assumptions used for ascertaining the underlying policy benefits +and are presented in the statement of financial position as reinsurers' share of insurance liabilities and due +from reinsurers. +(c) Reinsurance +Assumptions and sensitivities (continued) +(1) INSURANCE RISK (CONTINUED) +Market risk is the risk of changes in fair value of financial instruments and future cash flows from fluctuation +of market prices, which includes three types of risks from volatility of foreign exchange rates (foreign +currency risk), market interest rates (interest rate risk) and market prices (price risk). +Increase/ +(decrease) +31 December 2016 +Increase/ +(decrease) +203 +1,518 +791 +381 +2,344 +305 ++5% +HKD +(1,282) ++5% +USD +before tax +before tax +Increase/ +(decrease) +in equity +in profit +in equity +before tax +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +1,205 +Ping An Insurance (Group) Company of China, Ltd. +(2,770) +(228) +before tax +Impact on profit Impact on equity +Increase/ +(decrease) +Increase/ +(decrease) +Change in +assumptions +31 December 2017 +Impact on net +claim reserves +Increase/ +(decrease) +Impact on gross +claim reserves +254 +Short term life insurance +Property and casualty insurance +Average claim costs +(in RMB million) +Short term life insurance +Annual Report 2017 +before tax +Increase/ +(decrease) ++5% ++5% +4,252 +279 +2,770 +228 +3,159 +238 ++5% ++5% +before tax +Increase/ +(decrease) +Impact on equity +before tax +Increase/ +(decrease) +Impact on profit +31 December 2016 +Impact on net +claim reserves +Increase/ +(decrease) +Increase/ +(decrease) +Change in +assumptions +Impact on gross +claim reserves +(3,821) +(268) +(3,821) +(268) +3,821 +268 +(2,770) +(228) +23 +Other currencies +(5) +68,704 +399,670 +and other financial institutions +Balances with the Central Bank +Cash and amounts due from banks +(in RMB millions) +Assets +total +10,831 +equivalent +equivalent) +RMB +Others +USD +(RMB +equivalent) +RMB +31 December 2017 +(RMB +equivalent) +4,686 +483,891 +and statutory deposits +8,254 +41,568 +42,026 +538,828 +Equity investments +2,559,137 +1,675 +4,520 +34,351 +2,518,591 +Fixed maturity investments +318,236 +640 +6,409 +311,187 +The main monetary assets and liabilities of the Group (excluding balances of investment-linked contracts) +and non-monetary assets and liabilities measured at fair value are analyzed as follows by currency: ++5% +(a) Foreign currency risk (continued) +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +HKD +(1,518) +(791) +(381) +1,282 +-5% +-5% +USD +840 +2,956 +(982) +90 +(154) +231 +2,813 +(305) +(2,344) +(203) +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 255 +Annual Report 2017 +(2,813) +(840) +(90) +154 +(231) +(2,956) +982 +5 +-5% +Other currencies +(1,205) +(2) MARKET RISK (CONTINUED) +3 +53,939 +7,619 +42,808 +Insurance contract liabilities +90 +(360) +Insurance contract +liabilities +6,993 +756 +(1,176) +6,573 +(26,292) +Impairment loss provisions +221 +9,937 +18,200 +(72,800) +Others +6,655 +60 +1,742 +(786) +7,671 +(30,684) +23,490 +8,263 +60 +(131) +on available-for-sale +(34,004) +(192,128) +(in RMB million) +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +Fair value adjustments +As at +1 January +Acquisitions +of subsidiaries +2016 +Charged to +profit or loss +investments +Charged to +Other +changes +36 +781 +As at +31 December +Temporary +difference +as at +31 December +8 +825 +(3,300) +equity +11,542 +(955) +(778) +investments +(7,687) +Intangible assets-core +deposits +(2,731) +189 +(13,310) +(20,997) +83,988 +(2,542) +on available-for-sale +10,168 +evaluation premium +from acquisition of +Autohome Inc. +(2,102) +30 +(2,072) +8,288 +Assets evaluation +premium from +reorganization of +Intangible assets +Fair value adjustments +3,420 +(855) +33,359 +(133,436) +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 247 +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +43. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +The deferred tax liabilities are analyzed as follows: +(in RMB million) +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +As at +Acquisitions +1 January of subsidiaries +2017 +Charged to +profit or loss +Charged to +equity +Other +changes +As at +31 December +(197) +(658) +Temporary +difference +as at +31 December +(104,812) +26,203 +8,501 +48,032 +1,657 +13,016 +5,361,972 +301,737 +19,189 +Net position of foreign currency +(46,320) +49,325 +15,882 +14,683 +5,698,780 +17,688 +Notional amount of foreign exchange +derivative financial instruments +217,755 +Off-balance sheet credit commitments +Property and casualty insurance +(2,444) +46,881 +1,626 +(10,070) +41,425 +4,613 +59,113 +697 +353,957 +256 +Annual Report 2017 +308,826 +1,280 +421 +11,425 +1,930,484 +1,680 +788 +17 +1,932,969 +Investment contract liabilities for +policyholders +50,301 +7 +1 +50,309 +Policyholder dividend payable +45,603 +17 +2 +45,622 +Bonds payable +437,033 +11,715 +2,535 +451,283 +Other liabilities +204,629 +Ping An Insurance (Group) Company of China, Ltd. +5,468 +114,108 +Ping An Good Doctor +(in RMB million) +Fair value adjustments +on available-for-sale +investments +90 +-- 570 - +660 +(2,640) +Insurance contract +liabilities +6,573 +(4,060) +3,993 +11,653 +(46,612) +Impairment loss provisions +18,200 +8,003 +Others +7,671 +830 +33,359 +- +1,087 +1,015 +- 190 1.0 +825 +Deferred tax assets. +Deferred tax liabilities +Net +The deferred tax assets are analyzed as follows: +(in RMB million) +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +2017 +31 December 2017 +40,141 +(25,891) +14,250 +31 December 2016 +28,292 +(11,274) +17,018 +As at +Acquisitions +1 January of subsidiaries +Charged to +profit or loss +Charged to +equity +Other +changes +As at +31 December +Temporary +difference +as at +31 December +43. DEFERRED TAX ASSETS AND LIABILITIES +Average claim costs +HKD +(RMB +To illustrate the sensitivities of ultimate claims costs, for example, a respective percentage change in the +average claim costs alone results in a similar percentage change in claim reserves: +(1) INSURANCE RISK +Insurance risk refers to the risk that actual indemnity might exceed expected indemnity due to the +frequency and severity of insurance accidents, as well as the possibility that insurance surrender rates are +being underestimated. The principal risk the Group faces under such contracts is that the actual claims and +benefit payments exceed the carrying amount of insurance liabilities. This could occur due to any of the +following factors: +Occurrence risk - the possibility that the number of insured events will differ from those expected. +Severity risk - the possibility that the cost of the events will differ from those expected. +Development risk - the possibility that changes may occur in the amount of an insurer's obligation at +the end of the contract period. +The variability of risks is improved by diversification of risk of loss to a large portfolio of insurance contracts +as a more diversified portfolio is less likely to be affected across the board by change in any subset of the +portfolio. The variability of risks is also improved by careful selection and implementation of underwriting +strategies and guidelines. +The insurance business of the Group mainly comprises long term life insurance contracts, property +and casualty and short term life insurance contracts. For contracts where death is the insured risk, the +significant factors that could increase the overall frequency of claims are epidemics, widespread changes +in lifestyles and natural disasters, resulting in earlier or more claims than expected. For contracts where +survival is the insured risk, the most significant factor is continuing improvement in medical science and +social conditions that would increase longevity. For property and casualty insurance contracts, claims are +often affected by natural disasters, calamities, terrorist attacks, etc. +These risks currently do not vary significantly in relation to the location of the risk insured by the Group +whilst undue concentration by amounts could have an impact on the severity of benefit payments on a +portfolio basis. +There would be no significant mitigating terms and conditions that reduce the insured risk accepted for +contracts with fixed and guaranteed benefits and fixed future premiums. However, for contracts with +discretionary participation features, the participating nature of these contracts results in a significant +portion of the insurance risk being shared with the insured party. +Insurance risk is also affected by the policyholders' rights to terminate the contract, pay reduced premiums, +refuse to pay premiums or exercise annuity conversion option, etc. Thus, the resultant insurance risk is +subject to policyholders' behavior and decisions. +Concentration of insurance risks +The Group runs its insurance business primarily within the PRC. Hence the geographical insurance risk is +concentrated primarily within the PRC. +The Group's concentration of insurance risk is reflected by its major lines of business as analyzed by +insurance contract liabilities in Note 40. +250 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities +(a) Long term life insurance contracts +Assumptions +Significant judgment is required in determining insurance contract reserves and in choosing discount rates/ +investment return, mortality, morbidity, lapse rates, policy dividend, expenses assumptions relating to long +term life insurance contracts. +Sensitivities +The Group has measured the impact on long term life insurance contract liabilities using sensitivity analysis, +of varying independently certain assumptions under reasonable and possible circumstances. The following +changes in assumptions have been considered: +discount rate/investment return assumption increased by 10 basis points; +discount rate/investment return assumption decreased by 10 basis points; +a 10% increase in mortality, morbidity, accident rates and etc. (a 10% increase in mortality rates of +annuity policies before the payment period, a 10% decrease in the payment period); +46. RISK AND CAPITAL MANAGEMENT +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +666 +992 +708 +6,110 +7,843 +6,449 +7,211 +31,291 +(in RMB million) +351,517 +272,834 +31 December 2017 +31 December 2016 +a 10% increase in policy lapse rates; and +621,518 +380,005 +317,011 +540,787 +491,361 +408,582 +406,922 +501,062 +742,477 +2,451,954 +2,614,208 +The above table showed main fiduciary activities of the Group. Where the Group acts in a fiduciary capacity +such as nominee, trustee or agent, assets held for fiduciary activities together with related undertakings +on return such assets to customers, are recorded off-balance sheet, as risks and gains of such assets are +assumed by customers. All of above are off-balance sheet items. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 249 +656,437 +a 5% increase in maintenance expense rates. +(in RMB million) +Change in +assumptions +10,391 +(10,391) +(10,391) +Maintenance expense rates ++5% +2,563 +2,563 +(2,563) +(2,563) +Note: For long term life and health insurance contracts where the future insurance benefits are not affected by investment return of the +underlying asset portfolio, the amounts above represent the results of sensitivity analysis calculated by the discount rates when the +benchmarking yield curve for the measurement of insurance contact liabilities increases or decreases 10bps, with consideration of +the Cai Kuai [2017] No. 637 issued by CIRC and other relevant regulations. +(in RMB million) +Change in +assumptions +Impact on gross +policyholders' +10,391 +reserves +Increase/ +reserves +Increase/ +(decrease) +(decrease) +Impact on profit +before tax +Increase/ +(decrease) +Impact on equity +before tax +Increase/ +(decrease) +Discount rate/investment return ++10bps +(8,577) +(8,568) +31 December 2016 +Impact on net +policyholders' +607 ++10% +(32,477) +(decrease) +Impact on gross +policyholders' +reserves +Increase/ +31 December 2017 +Impact on net +policyholders' +reserves +Increase/ +(decrease) +Impact on profit +before tax +Increase/ +(decrease) +Impact on equity +before tax +Increase/ +(decrease) +Discount rate/investment return ++10bps +(4,957) +Policy lapse rates +(4,957) +4,957 +Discount rate/investment return +-10bps +5,093 +5,093 +(5,093) +(5,093) +Mortality, morbidity, accident +rates and etc. ++10% +32,477 +32,477 +(32,477) +4,957 +8,568 +6,582 +6,845 +investments +(11,363) +Intangible assets-core +deposits +(2,920) +189 +3,647 +29 +(7,687) +30,748 +(2,731) +10,924 +Intangible assets +evaluation premium +from acquisition of +Autohome Inc. +(2,102) +(2,102) +8,408 +Others +(3,387) +(17,738) +(245) +164 +(156) +(3,624) +14,496 +(2,347) +on available-for-sale +Fair value adjustments +788 +(197) +(3,615) +14,465 +Others +(3,624) +(16,341) +(66) +(11) +(3,701) +14,799 +(4,120) +(13,310) +(11) +(33,782) +135,128 +223 +(in RMB million) +As at +1 January +Acquisitions +of subsidiaries +2016 +Charged to +profit or loss +Charged to +equity +Other +changes +(68) +(130) +Temporary +difference +As at +31 December +as at +31 December +1 +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +3,647 +(126) +(16,341) +Entrusted loans of banking operations +Assets under asset management schemes +Entrusted investments of banking operations +31 December 2017 +31 December 2016 +294 +235 +334 +114 +330 +1,272 +1,325 +1,662 +Assets under annuity investments and annuity schemes +1,736 +5,119 +4,019 +31 December 2017 +31 December 2016 +219,215 +159,863 +4,150 +3,019 +35,606 +30,892 +30,696 +24,582 +6,610 +1,836 +9,791 +Assets under trust schemes +45. FIDUCIARY ACTIVITIES +65,364 +As at 31 December 2017, unrecognized tax losses of the Group were RMB5,119 million (31 December 2016: +RMB4,019 million). +248 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +43. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +The following table shows unrecognized tax losses based on its expected expiry date: +(in RMB million) +2017 +2018 +2019 +2020 +2021 +(in RMB million) +2022 +(in RMB million) +Other payables +Payable to holders of trust schemes and banking wealth +management products +Salaries and welfare payable +Interest payable +Other tax payable +Receipts in advance +Contingency provision +Insurance guarantee fund +Accruals +Deferred income +Others +44. OTHER LIABILITIES +8,568 +24,623 +-10bps +7,904 +10,875 +Two years later +4,917 +6,715 +7,900 +Three years later +4,917 +6,758 +Four years later +4,922 +Estimated cumulative claims +4,922 +6,758 +Cumulative claims paid +(4,922) +(6,758) +7,900 +(7,831) +10,875 +(10,373) +13,341 +(9,662) +43,796 +(39,546) +Subtotal +4,250 +Prior year adjustments, +unallocated loss adjustment +expenses and risk margin +Outstanding claim reserves +6,786 +5,066 +One year later +13,341 +(62,525) +86,439 +(70,739) +104,195 +(60,790) +369,207 +(297,712) +Subtotal +71,495 +Prior year adjustments, +unallocated loss adjustment +expenses, discount and risk +margin +4,932 +76,427 +Outstanding claim reserves +1,336 +Reproduced below is an exhibit that shows the development of gross claim reserves of short term life +insurance by the accident year: +2013 +2014 +2015 +2016 +2017 +Total +Estimated cumulative +claims paid: +As at the end of current year +4,877 +6,732 +8,415 +11,458 +(in RMB million) +(53,693) +5,586 +Ping An Insurance (Group) Company of China, Ltd. 253 +Three years later +4,792 +6,551 +Four years later +4,797 +Estimated cumulative claims +4,797 +6,551 +7,663 +10,544 +12,779 +42,334 +Cumulative claims paid +(4,797) +(6,551) +(7,594) +(10,056) +(9,313) +Discount rate/investment return +Subtotal +4,023 +Prior year adjustments, +unallocated loss adjustment +expenses and risk margin +1,332 +Outstanding claim reserves +5,355 +7,663 +6,536 +4,804 +Two years later +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities (continued) +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +Reproduced below is an exhibit that shows the development of net claim reserves of short term life +insurance by the accident year: +(in RMB million) +2013 +2014 +2015 +2016 +Annual Report 2017 +2017 +Estimated cumulative +claims paid: +As at the end of current year +4,717 +6,367 +8,175 +11,033 +12,779 +One year later +4,862 +6,574 +7,673 +10,544 +Total +(49,965) +(38,311) +69,493 +The principal assumption underlying the estimates includes assumptions in respect of average claim +costs, claims handling costs, claims inflation factors and claim numbers for each accident year which are +determined based on the Group's past claim experiences. Judgment is used to assess the extent to which +external factors such as judicial decisions and government legislation affect the estimates. +Other key assumptions include delays in settlement, etc. +Sensitivities +The property and casualty and short term life insurance claim reserves are sensitive to the above key +assumptions. The sensitivity of certain variables including legislative change, uncertainty in the estimation +process, etc., is not possible to quantify. Furthermore, because of delays that arise between the occurrence +of a claim and its subsequent notification and eventual settlement, the outstanding claim reserves are not +known with certainty at the end of the reporting period. +Reproduced below is an exhibit that shows the development of gross claim reserves of property and +casualty insurance by the accident year: +(in RMB million) +2013 +2014 +2015 +2016 +2017 +Total +Estimated cumulative +Assumptions +claims paid: +60,361 +69,852 +83,767 +94,445 +112,013 +One year later +60,876 +69,292 +81,490 +95,508 +Two years later +60,425 +67,587 +As at the end of current year +80,012 +(b) Property and casualty and short term life insurance contracts +(1) INSURANCE RISK (CONTINUED) +Cumulative claims paid +8,920 +8,910 +(8,910) +(8,910) +rates and etc. ++10% +22,342 +22,304 +(22,304) +(22,304) +Policy lapse rates ++10% +Assumptions and sensitivities (continued) +7,115 +(7,131) +(7,131) +Maintenance expense rates ++5% +2,160 +2,160 +(2,160) +(2,160) +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 251 +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +7,131 +Three years later +Mortality, morbidity, accident +66,866 +2017 +Total +(in RMB million) +Estimated cumulative +claims paid: +As at the end of current year +52,810 +59,864 +72,724 +One year later +53,124 +59,479 +70,855 +85,558 +86,439 +104,195 +Two years later +52,747 +58,057 +69,493 +Three years later +51,993 +57,416 +Four years later +Estimated cumulative claims +51,664 +59,552 +57,416 +2016 +2015 +51,664 +2013 +2014 +Estimated cumulative claims +59,275 +66,866 +Cumulative claims paid +(57,248) +(62,554) +Four years later +80,012 +(71,830) +95,508 +(77,677) +112,013 +(64,634) +413,674 +(333,943) +Subtotal +79,731 +59,275 +unallocated loss adjustment +Prior year adjustments, +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +Reproduced below is an exhibit that shows the development of net claim reserves of property and casualty +insurance by the accident year: +(1) INSURANCE RISK (CONTINUED) +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Assumptions and sensitivities (continued) +5,300 +Annual Report 2017 +252 +Outstanding claim reserves +expenses, discount and risk +margin +85,031 +Impaired +Total +other financial institutions +189,268 +1,400 +52 +190,720 +Assets purchased under reverse +repurchase agreements +1,400 +Total past +due but not +impaired +31 December 2017 +Overdue +31 to +90 days +Overdue +Less than +30 days +and not +impaired +Not due +Past due but not impaired +placements with banks and +due from and +- +institutions +banks and other financial +99,251 +(in RMB million) +Overdue +More than +90 days +Cash and amounts due from +807,406 +59 +42,674 +Premium receivables +Aging analysis of financial assets +854,566 +10,008 +850,620 +18,944 +24,270 +8,096 +56 +2,867 +5,173 +836,462 +Individual customers +14,705 +3,587 +5,978 +Corporate customers +Including: +28,952 1,705,186 +32,366 +14,761 +6,454 +11,151 +1,643,868 +customers +Loans and advances to +99,310 +59 +It is the Group's policy to dispose of repossessed properties in an orderly fashion. The proceeds are used to +reduce or repay the outstanding balance. In general, the Group does not occupy repossessed properties for +business use. +57,548 +Collateral and other credit enhancements (continued) +Industrial Bank Co., Ltd. +China Bohai Bank Co., Ltd. +Other major banks and financial institutions +Industrial and Commercial Bank of China Limited +Agricultural Bank of China Limited +Bank of Communications Co., Ltd. +China Merchants Bank Co., Ltd. +Bank of China Limited +Top five commercial banks +PBOC +(in RMB million) +Credit quality of amounts due from banks and other financial institutions (continued) +(3) CREDIT RISK (CONTINUED) +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 263 +802,127 +16,070 +264,077 +16,343 +16,579 +17,839 +11 +18,434 +China Construction Bank Corporation +China CITIC Bank Corporation Limited +China Minsheng Banking Corp. Ltd. +Others +31 December 2016 +306,763 +(3) CREDIT RISK (CONTINUED) +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +264 +for retail lending, residential properties mortgages. +for commercial lending, charges over real estate properties, inventories, equity investments or trade +receivables, etc.; and +for reverse repurchase transactions, negotiable securities; +for policy loans, cash value of policies; +The main types of collateral obtained are as follows: +The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. +Guidelines are implemented regarding to the types of collateral and the valuation parameters. +Collateral and other credit enhancements +Management monitors the market value of the collateral, requests additional collateral when needed +according to contracts and performs an valuation for impairment valuation assessment when applicable. +Please refer to Note 23. (2) and (5) for an analysis of concentration of loans and advances by industry and +geographical region. +Credit exposure +880,003 +268,871 +14,422 +17,426 +17,578 +19,227 +25,200 +27,434 +30,033 +43,499 +52,002 +Without taking collateral and other credit enhancements into consideration. For on-balance sheet assets, +the maximum exposures are based on net carrying amounts as reported in the financial statements. The +Group also assumes credit risk due to credit commitments. The details are disclosed in Note 54. (3). +Due from reinsurers +Finance lease receivable +Gross total +Corporate customers +259 +98 +6,370 +Due from reinsurers +36,783 +2,972 +30 +2 +17 +11 +33,781 +Premium receivables +8,634 +7,221 +207 +3,051 +3,963 +525,878 +Individual customers +956,783 +27,715 +29,599 +18,342 +6,018 +5,239 +899,469 +3,168 +2,681 +5,947 +48 +20,432 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +266 +23,262 +26,672 +31 December 2016 +31 December 2017 +Loans and advances to customers +(in RMB million) +The carrying amount of loans and advances that would otherwise be past due or impaired and whose terms +have been renegotiated is as follows: +Of the aggregate amount of corporate loans and advances individually determined to be impaired, the fair +value of collateral that the Group held as at 31 December 2017 was RMB8,087 million (31 December 2016: +RMB12,427 million). +Including: +Of the aggregate amount of gross past due but not impaired loans and advances to customers, the fair +value of collateral that the Group held as at 31 December 2017 was RMB13,319 million (31 December 2016: +RMB37,549 million). +40,791 +42,797 +21,232 +12,254 +9,311 +1,873,589 +Gross total +79,411 +1,355 +78,056 +Finance lease receivable +12,365 +1,957,177 +36,349 1,498,516 +36,820 +18,549 +(in RMB million) +Aging analysis of financial assets (continued) +(3) CREDIT RISK (CONTINUED) +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 265 +Annual Report 2017 +35,606 2,164,524 +35,119 +14,874 +Cash and amounts due from +7,365 +113,710 +8,001 +32 +1,682 +- +112,028 +2,093,799 +1,259 +108 +47,597 +4,888 +35 +5 +19 +892 +12,880 +6,710 +banks and other financial +- +9,069 +9,202 +1,425,347 +customers +Loans and advances to +65,670 +13 +264,432 +---- 54 +65,657 +repurchase agreements +Assets purchased under reverse +institutions +264,378 +Total +Impaired +Total past +due but not +impaired +Overdue +More than +90 days +Overdue +31 to +90 days +Overdue +Less than +30 days +and not +impaired +Not due +Past due but not impaired +31 December 2016 +placements with banks and +due from and +other financial institutions +21,984 +541,733 +34,358 +800 +(8,364) +1,795 +2,209 +7,511 +56,254 +549,827 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 257 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(b) Price risk +The Group's price risk exposure relates to financial assets and liabilities whose values will fluctuate as a +result of changes in market prices (other than those arising from interest rate risk or foreign currency risk), +which mainly include listed equity securities and security investment funds classified as available-for-sale +financial assets and financial assets at fair value through profit or loss. +The above investments are exposed to price risk because of changes in market prices, where changes are +caused by factors specific to the individual financial instruments or their issuers, or factors affecting all +similar financial instruments traded in the market. +The Group managed price risks by diversification of investments, setting limits for investments in different +securities, etc. +The Group uses a 10-day market price value-at-risk ('VaR') technique to estimate its risk exposure for +listed equity securities and equity investments funds. The Group adopts 10-day as the holding period on +the assumption that not all the investments can be sold in one day. Moreover, the VaR calculation is made +based on normal market conditions and a 99% confidence interval. +The use of VaR has limitations because it is based on historical correlations and volatilities in market prices +and assumes that future price movements will follow a statistical distribution. Due to the fact that VaR +relies heavily on historical data to provide information and may not clearly predict future changes and +modifications of the risk factors, the probability of large market moves may be underestimated if changes +in risk factors fail to align with the normal distribution assumption. The VaR may also be under or over +estimated due to the assumption placed on risk factors and the relationship between such factors for +specific instruments. Even though positions may change throughout the day, the VaR only represents the +risk of the portfolios at the close of each business day, and it does not account for any losses that may +occur beyond the 99% confidence interval. +In practice, the actual trading results will differ from the VaR calculation and, in particular, the calculation +does not provide a meaningful indication of profits and losses in stressed market conditions. +The analysis below is the estimated impact for listed stocks and security investment funds with 10-day +reasonable market fluctuation in using the VaR module in the normal market. +(in RMB million) +Listed stocks and security investment funds +31 December 2017 +31 December 2016 +9,455 +61,111 +485,707 +Off-balance sheet credit commitments +24,090 +Bonds payable +332,855 +8,713 +8,257 += +349,825 +Other liabilities +132,657 +1,978 +4,545 +94 +139,274 +8,297 +4,627,670 +27,012 +9,578 +4,914,890 +Net position of foreign currency +8,940 +29,644 +10,159 +48,743 +Notional amount of foreign exchange +derivative financial instruments +21,429 +(5,554) +30,369 +250,630 +The Group expects that current listed stocks and equity investments funds will not lose more than RMB9,455 +million due to market price movements in a 10-trading-day holding period on 99% of occasions. +258 +Annual Report 2017 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 259 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(c) Interest rate risk (continued) +(in RMB million) +Change in +interest rate +31 December 2017 +Increase/ +(decrease) +The following sensitivity analysis is based on the assumption that the floating rate bonds, floating rate term +deposits and loans and advances have a static structure of interest rate risk. The analysis only measured +interest rate changes within one year, reflecting the impact on interest income and interest expenses from +the re-pricing of financial assets and liabilities within a year with the following assumptions: firstly, the +interest rate of the floating rate bonds, floating rate term deposits/loans and advances is re-priced after +the end of the reporting period; secondly, the yield curve moved in parallel with the changes in the interest +rate; and thirdly, there are no other changes in the portfolio of financial assets and liabilities. Regarding the +above assumptions, the pre-tax impact on the Group's profit and equity as a result of actual increases or +decreases in interest rates may differ from that of the following sensitivity analysis. +in profit +before tax +31 December 2016 +Increase/ +(decrease) +in profit +before tax +Increase/ +(decrease) +in equity +before tax +Floating interest rate bonds ++50 basis +points +140 +140 +155 +155 +Floating rate term deposits ++50 basis +Increase/ +(decrease) +in equity +before tax +39,216 +(5,664) +(4,026) +Ping An Insurance (Group) Company of China, Ltd. +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(c) Interest rate risk +Interest rate risk is the risk that the value/future cash flows of a financial instrument will fluctuate because +of changes in market interest rates. +Floating rate instruments expose the Group to cash flow interest rate risk, whereas fixed rate instruments +expose the Group to fair value interest risk. +The Group's interest rate risk policy requires it to manage interest rate risk by maintaining an appropriate +mix of fixed and variable rate instruments. The policy also requires it to manage the maturities of interest +bearing financial assets and interest bearing financial liabilities. Interest on floating rate instruments is +repriced at intervals of less than one year. Interest on fixed interest rate instruments is priced at inception +of the financial instruments and is fixed until maturity. +The analysis below is performed for reasonably possible movements in interest rate with all other variables +held constant, for the following financial instruments, showing the pre-tax impact on the Group's profit +(fair value change on held for trading bonds) and equity (fair value change on held for trading bonds and +available-for-sale bonds). +(in RMB million) +Change in +interest rate +31 December 2017 +Increase/ +(decrease) +(257) +in profit +before tax +(decrease) +Increase/ +(decrease) +in equity +before tax +in profit +before tax +Increase/ +(decrease) +in equity +before tax +Bonds carried at fair value through +profit or loss and available-for-sale +Bonds carried at fair value through +profit or loss and available-for-sale +-50 basis +points ++50 basis +points +101 +4,026 +257 +5,664 +(101) +31 December 2016 +Increase/ +2 +16 +39,198 +2,156,291 +Equity investments +376,666 +27,256 +18,098 +4,888 +426,908 +Loans and advances to customers +1,309,332 +119,755 +17,712 +11,492 +377 +1,458,291 +34,369 +911 +45 +35,325 +Accounts receivable +22,192 +116 +45 +22,353 +Reinsurers' share of insurance liabilities +13,862 +1,120 +Premium receivables +287 +10,058 +2,128,150 +29,051 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(a) Foreign currency risk (continued) +(in RMB millions) +Assets +Cash and amounts due from banks +and other financial institutions +31 December 2016 +RMB +USD +(RMB +equivalent) +HKD +(RMB +equivalent) +Others +(RMB +17,706 +equivalent) +473,241 +77,183 +7,815 +2,904 +561,143 +Balances with the Central Bank +and statutory deposits +305,057 +13,533 +270 +318,860 +Fixed maturity investments +RMB +equivalent +total +points +15,269 +78,056 +1,701,494 +179,466 +8,538 +4,879 +1,894,377 +Accounts payable +8,565 +Insurance payables +112,747 +613 +25 +2 +brokerage customers +8,565 +113,387 +1,623,060 +1,845 +553 +15 +1,625,473 +Investment contract liabilities for +policyholders +44,922 +7 +1 +44,930 +Policyholder dividend payable +Insurance contract liabilities +Finance lease receivables +89,166 +86,244 +78,056 +Other assets +118,776 +1,990 +2,371 +31 +123,168 +4,859,701 +259,570 +56,656 +19,737 +5,195,664 +2,922 +Liabilities +520,068 +57,969 +2,172 +4,585 +584,794 +Other financial liabilities held for +trading +25,860 +23 +25,883 +Assets sold under agreements to +repurchase +Due to banks and other financial +institutions +18 +Customer deposits and payables to +68 +279,750 +1-2 years (including 2 years) +66,075 +67,000 +22,632 +1,143 +156,850 +2-3 years (including 3 years) +33,407 +84,025 +21,369 +1,195 +39,135 +139,996 +49,266 +72,659 +15,751 +227 +137,903 +4-5 years (including 5 years) +34,262 +100,397 +21,036 +496 +156,191 +More than 5 years +3-4 years (including 4 years) +124,712 +23,724 +178,292 +119,415 +27,627 +15,944 +18,915 +181,901 +847,198 +1,243,768 +241,025 +74,222 +2,406,213 +(in RMB million) +Loans and +receivables +38,599 +Held-to- +maturity +Available- +for-sale +Carried at fair +value through +profit or loss +Total +Fixed interest rate +Less than 3 months +(including 3 months) +155,299 +9,514 +11,574 +21,386 +197,773 +3 months to 1 year (including 1 year) +31 December 2016 +Floating interest rate +597,455 +1,081 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +Credit risk of insurance business +The Group will evaluate the credit rating of the reinsurance companies before signing the reinsurance +contracts, and choose the reinsurance companies with higher credit rating to reduce the credit risk. +The limit of policy loans are based on the cash value of valid insurance policy, with an appropriate +discount, and the validity period of policy loan is within the validity period of insurance policy. The credit +risk associated with policy loans did not have a material impact on the Group's consolidated financial +statements as at 31 December 2017 and 31 December 2016. +Credit quality of amounts due from banks and other financial institutions +The following table sets forth aggregated amounts due from banks and other financial institutions placed +with the PBOC and major commercial banks in the PRC held by the Group. The following analysis excludes +balances of investment-linked contracts. +(in RMB million) +PBOC +Top five commercial banks +Bank of China Limited +Bank of Communications Co., Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Industrial and Commercial Bank of China Limited +China Bohai Bank Co., Ltd. +Other major banks and financial institutions +China Construction Bank Corporation +Bank of Shanghai Limited +China Zheshang Bank Co., Ltd. +Agricultural Bank of China Limited +China Minsheng Banking Corp. Ltd. +Others +Annual Report 2017 +31 December 2017 +305,986 +40,974 +18 +Industrial Bank Co., Ltd. +82,679 +Annual Report 2017 +The Group's equity investments mainly include securities, security investment funds, trust products, wealth +management products, asset management plans, equity investments and other investments. The Group +conducts due diligence, reviews and evaluates counterparties' qualification in order to reduce and manage +credit risks of existing equity investments. +805,927 +Floating interest rate +110,677 +40,065 +17,275 +7,634 +175,651 +751,990 +1,009,714 +216,040 +2,050,041 +Interest rates on floating rate term deposits and floating rate bonds are repriced at intervals of less than +one year. Interest rates on fixed rate term deposits and fixed rate bonds are fixed before maturity. +262 +Annual Report 2017 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK +Credit risks refer to the risk of losses incurred by the inabilities of debtors or counterparties to fulfill their +contractual obligations or by the adverse changes in their credit conditions. The Group is exposed to +credit risks primarily associated with its deposit arrangements with commercial banks, loans and advances +to customers, investments in bonds, reinsurance arrangements with reinsurers, policy loans, securities +financing and direct loans, financial guarantees, loan commitments, etc. The Group uses a variety of +controls to identify, measure, monitor and report credit risk. +Credit risk of banking business +The bank segment of the Group has formulated a complete set of credit management processes and +internal control mechanisms, so as to carry out whole process management of credit business. Credit +management procedures for its corporate and retail loans comprise the processes of credit origination, +credit review, credit approval, disbursement, post-disbursement monitoring and collection. +Risks arising from financial guarantees and loan commitments are similar to those associated with loans and +advances. Transactions of financial guarantees and loan commitments are, therefore, subject to the same +portfolio management and the same requirements for application and collateral as loans and advances to +customers. +The bank segment of the Group sub-divides credit asset risks into 10 categories based on the five-tier loan +classification system promulgated by the China Banking Regulatory Commission ('CBRC'), and applies +different management policies to the loans in accordance with their respective loan categories. With the +implementation of the New Capital Accord, the banking business will gradually establish a more scientific +rating system in accordance with industry and regulatory requirements. +Credit risk of investment business +As to debt investments, the Group grades the existing investments according to internal credit rating +policies and processes, chooses high credit quality counterparties and establishes strict selective criteria. +The Group's debt securities investment mainly includes domestic government bonds, Central Bank bills, +financial institution bonds, corporate bonds and debt investment plans. As at 31 December 2017, 99.98% (31 +December 2016: 99.55%) of the financial institution bonds held by the Group either had a credit rating of A +or above, or were issued by national commercial banks. As at 31 December 2017, 99.34% (31 December 2016: +99.23%) of the corporate bonds and short term corporate financing bonds held by the Group had a credit +rating of AA and A-1 or above. The bond credit ratings are assigned by qualified appraisal institutions +in the PRC. As at 31 December 2017, 82.67% (31 December 2016: 88.89%) of the debt investment plans are +guaranteed by third parties or collateralized. +Ping An Insurance (Group) Company of China, Ltd. 261 +934,942 +72,297 +73,165 +Fixed interest rate +Less than 3 months (including 3 months) +3 months to 1 year (including 1 year) +1-2 years (including 2 years) +2-3 years (including 3 years) +3-4 years (including 4 years) +4-5 years (including 5 years) +More than 5 years +Floating interest rate +31 December 2017 +31 December 2016 +15,213 +33,358 +(in RMB million) +9,770 +43,370 +17,090 +40,537 +41,441 +20,570 +16,892 +27,890 +22,102 +1,000 +560 +3,500 +13,520 +46,697 +161,850 +The following table sets out the Group's term deposits (excluding balances of investment-linked contracts) +exposed to interest rate risk by maturity or repricing date (whichever is the earlier): +(4,077) +68 +Loans and advances to customers +4,626 ++50 basis +points +5,148 +5,148 +4,077 +4,077 +Floating interest rate bonds. +-50 basis +points +(4,077) +(140) +(155) +(155) +Floating rate term deposits +-50 basis +points +(18) +(18) +(68) +(68) +Loans and advances to customers +-50 basis +points +(5,148) +(140) +191,660 +(5,148) +Annual Report 2017 +76,504 +87,422 +26,498 +7,867 +198,291 +2-3 years (including 3 years) +121,890 +99,040 +23,551 +8,881 +253,362 +38,321 +1-2 years (including 2 years) +103,171 +2,712 +161,888 +4-5 years (including 5 years) +74,132 +110,383 +26,831 +2,786 +214,132 +260 +More than 5 years +153,567 +703,584 +17,684 +285,697 +3-4 years (including 4 years) +36,103 +Ping An Insurance (Group) Company of China, Ltd. +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(c) Interest rate risk (continued) +1,731 +(in RMB million) +Loans and +receivables +Held-to- +maturity +31 December 2017 +Available- +for-sale +Carried at fair +value through +profit or loss +Total +The following table sets out the Group's bonds, debt schemes and banking wealth management products. +(excluding balances of investment-linked contracts) by maturity or repricing date (whichever is the earlier): +163,168 +3 months to 1 year (including 1 year) +84,695 +176,000 +21,249 +27,846 +26,704 +(including 3 months) +Less than 3 months +Fixed interest rate +100,201 +214.9% +36,141 +209.0% +226.5% +194.0% +234.1% +Comprehensive solvency margin ratio +31 December 2016 +Ping An +Property & +300,453 +Ping An Life +Casualty +Core capital +889,883 +217.5% +The Group +70,095 +78,595 +Core Solvency margin ratio +Minimum regulatory capital +Core Solvency margin ratio +Comprehensive solvency margin ratio +31 December 2017 +Ping An +Property & +The Group +Ping An Life +Regulatory capital held +Casualty +1,115,365 +680,450 +501,710 +1,146,865 +703,450 +533,775 +63,439 +The Group uses structured entities in the normal course of business for a number of purposes, for example, +structured transactions for customers, to provide finance to public and private sector infrastructure +projects, and to generate fees from managing assets on behalf of third-party investors. These structured +entities are financed through the issue of notes or units to investors. Refer to Note 4. (6) for the Group's +consolidation consideration related to structured entities. +533,710 +8.36% +9.34% +11.53% +(8) THE GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 271 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(8) THE GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES (CONTINUED) +Minimum regulatory capital +31 December 2017 +The following table also shows the Group's maximum exposure to the unconsolidated structured entities +representing the Group's maximum possible risk exposure that could occur as a result of the Group's +arrangements with structured entities. The maximum exposure is contingent in nature and approximates the +sum of direct investments made by the Group. +The size of unconsolidated structured entities and the Group's funding and maximum exposure are shown +below: +8.28% +9.18% +11.20% +929,883 +Capital adequacy ratio +Core Tier 1 capital adequacy ratio +71,439 +442,729 +236,304 +26,725 +201.0% +212.3% +237.4% +210.0% +225.9% +267.3% +The Group's solvency ratio is calculated based on the relevant regulations promulgated by the CIRC, which +is an indicator of the overall solvency position of a financial conglomerate. +The banking business measures the capital adequacy ratio in accordance with the 'Capital Rules for +Commercial Banks (Provisional)' issued by the CBRC in June 2012. According to the requirements, Risk +weighted assets for credit risk is measured by Weighted Approach, Risk weighted assets for market risk is +measured by Standardised Approach, and risk weighted assets for operation risk is measured by the Basic +Indicator Approach. +The banking operation's core Tier 1 capital adequacy ratio, Tier 1 capital adequacy ratio and capital +adequacy ratio are shown below: +31 December 2017 +31 December 2016 +Tier 1 capital adequacy ratio +Regulatory capital held +100,355 +The table below summarizes the minimum regulatory capital for the Group and its major insurance +subsidiaries and the regulatory capital held against each of them. +1,725 +1,060,300 1,029,133 +785,575 +573,022 +4,411,080 +205,167 +7,859,110 +Derivative cash flows +Derivative financial +instruments settled on +a net basis +(29) +(587) +(38) +(131) +Derivative financial +instruments settled on +a gross basis +52,275 +- +30,119 +Other liabilities +1,242 +(in RMB million) +for policyholders +4,233 +13,797 +32,296 +Policyholder dividend payable +39,216 +51,568 +39,216 +Bonds payable +148,046 +115,658 +79,226 +48,714 +391,644 +20,693 +Core capital +Cash inflow +Credit commitments +Management expects the credit commitments will not be entirely used during the commitment period. +The assets and liabilities related to investment-linked contracts which are regarded as insurance contracts +are presented as policyholder account assets and liabilities in respect of insurance contracts. The assets and +liabilities related to investment-linked contracts which are regarded as investment contracts are presented +as policyholder account assets and liabilities in respect of investment contracts. The assets and liabilities +of each investment-linked fund are segregated from each other and from the rest of the Group's invested +assets for record keeping purposes. As the investment risks of investment-linked contracts were fully borne +by policyholders, the assets and liabilities related to investment-linked contracts were not included in the +analysis of risk management. Investment-linked contracts are repayable on demand. The Group manages +liquidity risk related to the investment-linked contracts by investing mainly in assets with high liquidity, as +disclosed in Note 28. +(5) MISMATCHING RISK OF ASSETS AND LIABILITIES +The objective of the Group's asset and liability management is to match assets with liabilities on the basis +of both the duration and interest rate. In the current regulatory and market environment, however, the +Group is unable to invest in sufficient assets with long enough duration to match that of its life insurance +and investment contract liabilities. When the current regulatory and market environment permits, however, +the Group will lengthen the duration of its assets by matching the new liabilities of lower guarantee rates, +while narrowing the gap of existing liabilities of higher guarantee rates. +(6) OPERATIONAL RISK +Operational risk is the risk of loss resulting from inadequate or failure of proper internal controls on +business processes, employees and systems or from uncontrollable external events. Operational risk in this +context includes legal risk, but does not include strategic risk and reputational risk. The Group is exposed +to many types of operational risks in the conduct of its business. The Group manages operational risk by +establishing and continuously improving risk management framework, formalizing policies and standards, +using management tools and reporting mechanism, strengthening communication and enhancing training to +staff members. +(7) CAPITAL MANAGEMENT +The Group's capital requirements are primarily dependent on the scale and products of insurance business, +and the type of business that it undertakes, as well as the industry and geographic location in which it +operates. The primary objectives of the Group's capital management are to ensure that the Group complies +with externally imposed capital requirements and to maintain healthy capital ratios in order to support its +business and to maximize shareholders' value. +The Group manages its capital requirements by assessing shortfalls, if any, between the reported and +the required capital levels on a regular basis. Adjustments to current capital levels are made in light of +changes in economic conditions and risk characteristics of the Group's activities. In order to maintain or +adjust the capital structure, the Group may adjust the amount of dividends paid, return capital to ordinary +shareholders or issue capital securities. +The Group has formally implemented China Risk Oriented Solvency System since 1 January 2016 by +reference to the 'Notice on the Formal Implementation of China Risk Oriented Solvency System by CIRC. +The Group adjusted the objective, policy and process of capital management. As at 31 December 2017, the +Group was compliant with the relevant regulatory capital requirements. +270 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(7) CAPITAL MANAGEMENT (CONTINUED) +(4) LIQUIDITY RISK (CONTINUED) +Cash outflow +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Notes to Consolidated Financial Statements +Annual Report 2017 +(785) +65,778 +(64,984) +794 +3,425 +250,657 +(250,622) +35 +236,106 +196,367 +(196,763) +(396) +283,237 +22,833 +(23,105) +535,635 +(535,474) +(272) +71,416 +161 +54,930 +649,114 +Ping An Insurance (Group) Company of China, Ltd. 269 +FINANCIAL STATEMENTS +For the year ended 31 December 2017 +Securitization +1,206,471 +Wealth management products +managed by third parties. +48,804 +Stocks +16,978 +22,657 +16,978 +22,657 +33,491 +Others +12,110 +26,980 +12,110 +Derivative financial assets +16,192 +8,836 +26,980 +48,804 +33,491 +Funds +259,938 +119,563 +259,938 +119,563 +Others +236,228 +162,486 +236,228 +162,486 +Carried at fair value through profit or loss +Bonds +63,801 +70,392 +63,801 +70,392 +16,192 +8,836 +Held-to-maturity +Bonds +68,856 +99,068 +68,856 +Debt schemes +704,542 +648,266 +708,854 +649,922 +Policy loans +83,203 +64,634 +83,203 +64,634 +Investment contract liabilities +Assets purchased under +99,068 +Stocks +Bonds +318,236 +1,661,301 +1,243,768 +1,009,714 +1,049,062 +Loans and receivables +Cash and amounts due from banks and +other financial institutions +483,891 +561,143 +483,891 +561,143 +Balances with the Central Bank and +statutory deposits +318,860 +Loans and advances to customers +1,660,864 +1,458,291 +318,860 +1,460,853 +54,590 +56,935 +54,590 +Unconsolidated structured entities +The Group's +31 December 2016 +(in RMB million) +Securitization +Size +Carrying +amount +maximum +exposure +50,273 +520 +520 +Assets management products +managed by affiliated entities +Assets management products +managed by third parties. +Wealth management products +managed by affiliated entities +1,372,960 +148,446 +148,446 +26,545 +Note 1 +26,545 +3,030 +Unconsolidated structured entities +Size +Carrying +amount +The Group's +maximum +exposure +59,223 +2,426 +2,426 +1,337,658 +175,338 +175,338 +Note 1 +476,103 +476,103 +508,770 +3,030 +Note 1 +Assets management products +managed by affiliated entities. +Assets management products +managed by third parties +Wealth management products +managed by affiliated entities +345,414 +Wealth management products +managed by third parties +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS +The following table sets out the carrying values and fair values of the Group's major financial instruments +by classification: +(in RMB million) +Financial assets +Available-for-sale +Bonds +Carrying values +Fair values +31 December 2017 31 December 2016 31 December 2017 31 December 2016 +221,871 +193,904 +221,871 +193,904 +Funds +56,935 +The Group's financial instruments mainly consist of cash and amounts due from banks and other financial +institutions, term deposits, bonds, funds, stocks, loans, borrowings, deposits from other banks and financial +institutions, customer deposits and payables to brokerage customers, etc. The Group holds various other +financial assets and liabilities which directly arose from insurance operations, such as premium receivables, +due from reinsurers and insurance payables. +345,414 +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +Annual Report 2017 +744,043 +Note 1 +20,415 +550 +550 +20,415 +Interest held by the Group +Investment income +and service fee +Investment income +and service fee +Investment income +Investment income +and service fee +Investment income +Interest held by the Group +Investment income +and service fee +Investment income +and service fee +Investment income +Investment income +and service fee +Investment income +Note 1: These assets management products and wealth management products are sponsored by third party financial institutions and the +information related to size of these structured entities were not publicly available. +The Group's interest in unconsolidated structured entities are recorded as other equity investments under +equity investments and trust schemes, asset management schemes, debt schemes, wealth management +products under fixed maturity investments and beneficial right of loans and receivables purchased under +trust schemes under assets purchased under reverse repurchase agreements. +272 +Ping An Insurance (Group) Company of China, Ltd. +4,442,564 +5,481 +61,148 +Total +Due to banks and other +financial institutions +140,112 +222,766 +340,249 +84,563 +Undated +8,526 +Assets sold under agreements +to repurchase +134,154 +- +Other financial liabilities held +for trading +796,216 +5 years +Over +1 to 5 +years +292,935 +940,946 1,175,568 2,090,725 1,925,623 +818,203 7,244,000 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 267 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(4) LIQUIDITY RISK (CONTINUED) +31 December 2017 +(in RMB million) +Repayable +on demand +Less than +3 months +3 to 12 +months +4,255 +4,329 +5,049 +568 +1,665 +9,125 +15 +2,016,750 +5,468 +64,414 +2,257 5,158,102 +- +5,193,274 +Investment contract liabilities +for policyholders +1,044 +4,158 +14,987 +32,168 +52,357 +23,790 +110,274 +Insurance contract liabilities +60,478 +134,154 +14,201 +Customer deposits and +payables to brokerage +customers +Accounts payable +780,767 +24 +424,848 +1,635 +432,426 +3,809 +375,752 +2,957 +- +- +Insurance payables +2,256 +571 +28,391 +16,967 +institutions +119,818 +138,314 +101,731 +148,707 +2,024 +- +510,594 +Balances with the Central +Bank and statutory deposits +34,862 +Fixed maturity investments +Equity investments +41,554 +12,317 +141 +292,432 +12,785 +banks and other financial +1,888 +428,625 +15,548 +Total +5 years +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(4) LIQUIDITY RISK +Liquidity risk is the risk of not having access to sufficient funds or being unable to realize an asset in a +timely manner at a reasonable price to meet the Group's obligations as they become due. +The Group is exposed to liquidity risk on insurance policies that permit surrender, withdrawal or other forms +of early termination. The Group seeks to manage its liquidity risk by matching to the extent possible the +duration of its investment assets with the duration of its insurance policies and to ensure that the Group is +able to meet its payment obligations and fund its lending and investment operations on a timely basis. +The banking business of the Group is exposed to potential liquidity risk. The Group utilizes multiple +regulatory methods, establish comprehensive liquidity risk management framework, effectively recognize, +measure, monitor and control liquidity risk, maintain sufficient liquidity level to satisfy various funds +requirement and to face adverse market status. In case of monitoring liquidity risks effectively, the Group +pays attentions to the funds resources and diversified utilization, keep relatively high liquidity assets +consistently. The Group monitors the sourcing and usage of funds, deposit to loan ratio, and quick ratio on +a daily basis. Moreover, when adopting various benchmarks for management of liquidity risk management +measurement benchmarks, the Group compares the expected results against the ones derived from stress +tests, critically assesses the potential impact to the future liquidity risk, and formulates remedial actions +according to specific situations. The Group seeks to mitigate the liquidity risk of the banking business by +optimizing the assets and liabilities structure, and maintaining stable deposits, etc.. +The table below summarizes the remaining contractual maturity profile of the financial assets, financial +liabilities and insurance contract liabilities of the Group (excluding balances of investment-linked contracts) +based on undiscounted contractual cash flows/expected cash flows. +(in RMB million) +Cash and amounts due from +Repayable +Less than +on demand +3 months +3 to 12 +months +31 December 2017 +1 to 5 +years +Over +Undated +Policyholder dividend payable +11,812 +271,259 320,083 +Accounts receivable +1,545 +7,956 +51,641 +12,760 +45,694 +73,902 +Finance lease receivable +reverse repurchase agreements +29,624 +74,753 +2,170 +112,028 +Other assets +28,602 +35,743 +- +121 +54 +12,371 +1,202,731 +33,307 +1,539,172 +25,389 +3,504,514 +546,944 +646,290 +Loans and advances to +customers +50,194 +432,182 517,173 +564,950 +356,122 +1,920,621 +Premium receivables +4,043 +15,912 +13,314 +45,622 +45,622 +Bonds payable +Finance lease receivable +3,819 +20,641 +52,084 +1,512 +78,056 +Other assets +20,265 +273,014 +28,100 +934,290 1,114,997 +15,931 +10,063 +1,643,526 +9,778 +84,137 +1,595,899 +22,604 +647,122 +8,798 +9,427 +customers +45,651 +349,707 +499,454 +508,345 +Premium receivables. +3,760 +14,054 +10,620 +6,818 +252,309 +73 +1,655,466 +35,325 +Accounts receivable +19 +4,360 +Loans and advances to +6,208,848 +financial institutions +Accounts payable +832,094 +358,233 +7 +Insurance payables +51,302 +48 +8,231 +Insurance contract liabilities +53,502 +433,847 +8,510 +1,603 +29,091 +320,893 +3,109 +1,948,176 +8,565 +12 +43,488 +customers +Due to banks and other +26,185 +595,611 +113,534 +319,332 +90,661 +63,331 +8,753 +Assets sold under agreements +to repurchase +89,266 +Other financial liabilities held +for trading +3,454 +21,114 +1,617 +Customer deposits and +payables to brokerage +89,266 +4,316,483 +450,111 +2,973,949 +268 +Annual Report 2017 +(2,493) (1,400) +395 +(17) +21 +(3,494) +29,939 256,252 284,253 +(33,627) (262,994) (291,364) +(3,688) (6,742) (7,111) +2,712 165,923 166,735 +4,501 +(5,560) +(1,059) +63,871 +95,052 +574,945 +(593,545) +- +(18,600) +Credit commitments +494,293 +Cash outflow +- +Other liabilities +26,894 +184,488 131,112 131,071 40,914 +71,442 53,005 112,552 +9,493 +1,058,152 1,070,752 980,598 721,765 5,252,160 +- +487,585 +273,386 +9,083,427 +Derivative cash flows +Derivative financial +instruments settled on +a net basis +Derivative financial +instruments settled on +a gross basis +- +Cash inflow +393,006 +Ping An Insurance (Group) Company of China, Ltd. +(4) LIQUIDITY RISK (CONTINUED) +Bank and statutory deposits +52,780 +5,527 +Fixed maturity investments +26,165 +298,335 +1,614 +398,111 +Equity investments +6,786 +9,992 +21,915 +6,257 +928,015 +11,279 +254,116 +320,294 +1,323,323 +7,133 +Balances with the Central +46. RISK AND CAPITAL MANAGEMENT (CONTINUED) +588,906 +111,867 +(in RMB million) +Cash and amounts due from +31 December 2016 +Repayable +on demand +Less than +3 months +3 to 12 +months +1 to 5 +years +Over +5 years +Undated +Total +banks and other financial +institutions +117,588 +215,329 +142,351 +1,771 +99,296 +318,236 +99,296 +4,140 +59,661 +63,801 +Security investment funds +21,528 +10,993 +970 +33,491 +Equity securities +16,697 +281 +16,978 +Other equity investments +19,832 +7,148 +26,980 +42,365 +90,767 +8,118 +141,250 +Derivative financial assets +Interest rate swaps +Currency forwards and swaps +Others +225 +Bonds +14,107 +Carried at fair value through profit or loss +Total fair value +274 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY +The Group uses the following hierarchy for determining and disclosing the fair values of financial +instruments by valuation techniques: +Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities. A market is regarded +as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry +group, pricing service, or regulatory agency, and those prices represent actual and regularly occurring +market transactions on an arm's length basis. The primary quoted market price used for financial assets +held by the Group is the current bid price. Financial instruments included in Level 1 comprise primarily +equity investments, fund investments and bond investments traded on stock exchanges and open-ended +mutual funds; +Level 2: other valuation techniques for which all inputs which have a significant effect on the recorded fair +value are observable, either directly (such as price) or indirectly. (such as calculated based on price). These +valuation techniques maximize the use of observable market data where it is available and rely as little as +possible on entity specific estimates; +Level 3: valuation techniques which use any inputs which have a significant effect on the recorded fair value +that are not based on observable market data (unobservable inputs). +The level of fair value calculation is determined by the lowest level input with material significance in the +overall calculation. As such, the significance of the input should be considered from an overall perspective +in the calculation of fair value. +Valuation methods for Level 2 and Level 3 financial instruments +For Level 2 financial instruments, valuations are generally obtained from third party pricing services +for identical or comparable assets, or through the use of valuation methodologies using observable +market inputs, or recent quoted market prices. Valuation service providers typically gather, analyze and +interpret information related to market transactions and other key valuation model inputs from multiple +sources, and through the use of widely accepted internal valuation models, provide a theoretical quote +on various securities. Debt securities are classified as Level 2 when they are valued at recent quoted price +from Chinese interbank market or from valuation service providers. The fair value of debt investments +denominated in RMB is determined based upon the valuation results by the China Central Depository & +Clearing Co., Ltd. All significant inputs are observable in the market. +For Level 3 financial instruments, prices are determined using valuation methodologies such as discounted +cash flow models and other similar techniques. Determinations to classify fair value measures within Level +3 of the valuation hierarchy are generally based on the significance of the unobservable factors to the +overall fair value measurement, and valuation methodologies such as discounted cash flow models and +other similar techniques. As at 31 December 2017, the key assumptions adopted for majority of the Group's +financial instruments within Level 3 were expected returns, ranged from 3.8% to 6.0%. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 275 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair value +hierarchy: +(in RMB million) +31 December 2017 +Level 1 +Level 2 +Level 3 +Financial assets +The fair value of fixed rate financial assets and liabilities carried at amortized cost is estimated by +comparing market interest rates when they were first recognized with current market rates for similar +financial instruments. The estimated fair value of fixed interest bearing deposits is based on discounted +cash flows using prevailing money market interest rates for financial products with similar credit risk and +maturity. For quoted debts issued the fair values are determined based on quoted market prices. For those +debts issued where quoted market prices are not available, a discounted cash flow model is used based on +a current interest rate yield curve appropriate for the remaining term to maturity and credit spreads. +1,860 +225 +Total financial assets +Financial liabilities +Derivative financial liabilities +Interest rate swaps +Currency forwards and swaps +Others +100 +15,848 +100 +15,848 +2,002 +2,002 +17,950 +17,950 +Other financial liabilities held for trading +Total financial liabilities +9,076 +4,370 +614 +14,060 +9,076 +22,320 +614 +276 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +65,657 +932,414 +16,192 +179,417 +390,924 +14,107 +1,860 +16,192 +Available-for-sale financial assets +Bonds +42,676 +179,155 +40 +221,871 +Security investment funds +51,555 +5,380 +56,935 +Equity securities +254,328 +5,610 +259,938 +Other equity investments +64,969 +171,259 +236,228 +348,559 +255,114 +171,299 +774,972 +362,073 +Fixed rate financial instruments +32,010 +For financial assets and financial liabilities that have a short term maturity (less than three months), it is +assumed that the carrying amounts approximate to their fair values. This assumption is also applied to +term deposits, and savings accounts without a specific maturity. For other variable rate instruments, an +adjustment is also made to reflect the change in the market rate since the instrument was first recognized. +5,226,100 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 273 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS (CONTINUED) +(in RMB million) +Financial liabilities +Derivative financial liabilities +Other financial liabilities +Carrying values +Fair values +31 December 2017 31 December 2016 +31 December 2017 +31 December 2016 +17,950 +8,715 +17,950 +8,715 +Due to banks and other financial +institutions +780,530 +584,794 +780,530 +6,017,985 +584,794 +123,196 +123,196 +5,182,534 +Floating rate loans and advances to customers of the Group are repriced within one year, and the interest +rates are adjusted according to the statutory interest rate announced by the PBOC. Thus, the carrying +amounts approximate to their fair values. +Wealth management products +43,588 +65,657 +43,588 +34,841 +Premium receivables +45,694 +35,325 +45,694 +35,325 +Accounts receivable +71,923 +22,353 +71,923 +22,353 +Finance lease receivable +112,028 +78,056 +112,028 +78,056 +Other assets +152,018 +Total financial assets +6,050,533 +152,018 +Assets sold under agreements to +34,841 +133,981 +46,200 +40,846 +Policyholder dividend payable +45,622 +39,216 +45,622 +39,216 +Bonds payable +451,283 +349,825 +450,142 +350,868 +Other liabilities +281,337 +211,181 +281,337 +211,181 +Total financial liabilities +3,793,540 +3,313,716 +3,792,399 +3,314,759 +The assets and liabilities of the investment-linked business are not included in the above financial assets +and liabilities. +The following describes the methodologies and assumptions used to determine fair values for those +financial instruments which are not recorded at fair value in the financial statements, i.e., held-to-maturity +and loans and receivables. +repurchase +40,846 +46,200 +Fair value of financial assets and liabilities not carried at fair value +Investment contract liabilities +89,166 +for policyholders +133,981 +89,166 +Other financial liabilities held +for trading +14,060 +25,883 +14,060 +25,883 +Customer deposits and payables to +brokerage customers +1,952,695 +Financial assets and liabilities for which fair value approximates to carrying value +1,952,695 +1,894,377 +64,414 +61,148 +64,414 +Insurance payables +61,148 +5,468 +8,565 +5,468 +1,894,377 +Accounts payable +8,565 +WONG Oscar Sai Hung +518 +518 +132 +SUN Dongdong +518 +518 +132 +GE Ming +518 +132 +Subtotal +5,143 +16,637 +132 +98 +89 +244 +36,985 +24,437 +Supervisors +PAN Zhongwu (iv) +597 +518 +14,774 +518 +518 +YANG Xiaoping +370 +518 +518 +132 +WOO Ka Biu Jackson (v) +311 +311 +79 +Stephen Thomas Meldrum +518 +518 +518 +OUYANG Hui (v) +208 +53 +XIONG Peijin +503 +503 +127 +LIU Chong +518 +132 +YIP Dicky Peter +132 +208 +132 +GAO Peng (vi) +120 +HUANG Baokui +518 +518 +132 +Subtotal +1,516 +1,406 +1,030 +57 +50 +480 +130 +- +4,189 +1,367 +Total +6,659 +18,043 +15,804 +155 +139 +374 +- +- +32 +480 +518 +488 +397 +18 +WANG Zhiliang (vi) +321 +263 +7 +233 +24 +13 +13 +ZHANG Wangjin +6330 +1,085 +332 +38 +954 +496 +30 +634 +155 +GU Liji +518 +- +62 +125 +3,806 +495 +MA Mingzhe (iii) +SUN Jianyi (iv) +Discretionary +Fees +Salaries +bonuses (ii) +Housing +allowance +Other +employee +benefits +Employer's +contribution +to a +retirement +benefit +scheme +Remunerations +received or +receivable +Directors +in respect +of accepting +received or +receivable +in respect +of director's +other services +in connection +with the +management +of the affairs +of the +Company or +its subsidiary +undertaking +Individual +Total +income tax +- +2,817 +2,258 +office as +director +2 +(in RMB thousand) +2017 +- +The estimated amount of total compensation has been provided in the Group's 2017 financial statements. +The total compensation for certain key management personnel has not yet been finalized in accordance +with relevant policies. The remaining compensation will be disclosed in a separate announcement when +approved. +Part of compensation of key management personnel is subject to deferred payment requirement for a +period of 3 years in accordance with the 'Guidance of insurance company's compensation management' +issued by the CIRC. Unpaid balances subject to deferred payment requirement were included in the total +compensation payable to the key management personnel. +(2) COMPENSATION OF KEY MANAGEMENT PERSONNEL OTHER THAN DIRECTORS AND +SUPERVISORS IS AS FOLLOWS: +(in RMB million) +Salaries and other short term employee benefits after tax +Individual income tax +2017 +32 +23 +2016 +28 +20 +The long-term benefits attributed to year 2014 for key management personnel other than directors and +supervisors were paid in 2017 as the required payment conditions had been fulfilled. The amount paid after +tax was RMB2,447.5 thousand and was disclosed in the Announcement regarding the Resolutions of the +Board of Directors of the Company dated 17 August 2017. +Emoluments +The long-term benefits attributed to year 2013 for key management personnel other than directors and +supervisors were paid in 2016 as the required payment conditions had been fulfilled. The amount paid after +tax was RMB3,135.0 thousand and was disclosed in the Announcement regarding the Resolutions of the +Board of Directors of the Company dated 17 August 2016. +Ping An Insurance (Group) Company of China, Ltd. 283 +2016 +65 +43 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +51. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS +The remuneration of every director and supervisor is set out below: +For the year ended 31 December 2017: +Annual Report 2017 +7 +5,084 +- +- +3 +33 +7,397 +5,640 +CAI Fangfang (iv) +2,118 +1,939 +LIN Lijun (iv) +487 +181 +3,589 +330 +24 +58 +4,169 +2,944 +32 +23 +55 +- +778 +187 +Soopakij CHEARAVANONT +30 +3,772 +- +LEE Yuansiong (iv) +2,102 +1,939 +2 +6 +4,049 +2,959 +REN Huichuan (iv) +- +2,119 +1,829 +32 +23 +65 +4,068 +2,853 +YAO Jason Bo (iv) +- +3,222 +3,039 +- +3 +33 +- +6,297 +4,740 +495 +41,174 +83 +284 +470 +170 +581 +294 +28 +23 +60 +986 +267 +819 +519 +147 +29 +60 +1,451 +585 +257 +257 +70 +1,230 +1,400 +813 +57 +57 +24 +47 +503 +503 +230 +30 +169 +169 +515 +145 +507 +143 +515 +145 +515 +470 +145 +22,193 +Supervisors +GU Liji +ZHANG Wangjin +PAN Zhongwu (vii) +GAO Peng +PENG Zhijian (viii) (x) +HUANG Baokui (x) +Subtotal +Total +Annual Report 2017 +Sę ' ' +33,699 +49 +120 +1,239 +WANG Zhiliang +Discretionary bonuses are determined on the achievement of targeted profit of the Company, the personal performance and +approved by the compensation committee of the board of directors. +MA Mingzhe is the Chief Executive Officer of the Company. +Shares +717,256 +163,197 +123,564 +48,223 +40,601 +16,530 +1,140 +GAO Peng +5,797 +9,746 +(iv) The long-term benefits attributed to year 2014 for SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, CAI Fangfang, LIN +Lijun, PAN Zhongwu and SUN Jianping were paid in 2017 as the required payment conditions had been fulfilled. The amount after tax +paid to SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, CAI Fangfang, LIN Lijun, PAN Zhongwu and SUN Jianping were +RMB4,125.0 thousand, RMB4,125.0 thousand, RMB825.0 thousand, RMB605.0 thousand, RMB275.0 thousand, RMB54.5 thousand, RMB177.2 +thousand and RMB804.2 thousand respectively and was disclosed in the Announcement regarding the Resolutions of the Board of +Directors of the Company dated 17 August 2017. +(v) +(vi) +WOO Ka Biu Jackson resigned as Independent Non-executive Director of the Company on 6 August 2017, took over by OUYANG Hui +on the same day. +GAO Peng resigned as Employee Representative Supervisor on 6 August 2017, took over by WANG Zhiliang on the same day. +(vii) The long-term benefits attributed to year 2013 for SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, LIN Lijun and PAN +Zhongwu were paid in 2016 as the required payment conditions had been fulfilled. The amount after tax paid to SUN Jianyi, REN +Huichuan, YAO Jason Bo, LEE Yuansiong, LIN Lijun and PAN Zhongwu, were RMB4,125.0 thousand, RMB4,125.0 thousand, RMB825.0 +thousand, RMB605.0 thousand, RMB206.5 thousand, RMB192.7 thousand respectively and was disclosed in the Announcement +regarding the Resolutions of the Board of Directors of the Company dated 17 August 2016. +(viii) During the year 2016, PENG Zhijian waived emoluments of RMB100 thousand. +(ix) FAN Mingchun and LU Hua resigned as Director on 8 January 2016, took over by XIONG Peijin and LIU Chong. +(x) +PENG Zhijian resigned as supervisor on 28 June 2016, took over by HUANG Baokui. +286 +Annual Report 2017 +13,875 +3,667 +PAN Zhongwu +CAI Fangfang +6,187 16,234 +14,313 +152 +130 +30 +350 +37,366 +23,432 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 285 +Notes to Consolidated Financial Statements +LIN Lijun +For the year ended 31 December 2017 +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +(i) +Other non-monetary benefits include share purchase scheme, in 2015, the Company has adopted an employee share purchase +scheme for the key employees of the Company and its subsidiaries. In 2017, the shares purchased during the year 2015 and 2016 +began to vest, and the vesting conditions of employee share purchase scheme for MA Mingzhe, SUN Jianyi, REN Huichuan, YAO +Jason Bo, LEE Yuansiong, CAI Fangfang, LIN Lijun, PAN Zhongwu, Gao Peng and WANG Zhiliang had been fulfilled in 2017. As at 28 +April 2017, the shares were allocated to personal accounts at respective employee's request and the closing price was RMB37.96 per +share, and the vested shares net of tax are summarised as follows: +(ii) +(iii) +Name +MA Mingzhe +SUN Jianyi +REN Huichuan +YAO Jason Bo +LEE Yuansiong +51. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +95 +13,500 +4,957 14,834 +SUN Jianyi (vii) +2,102 +1,939 +REN Huichuan (vii) +2,115 +1,939 +29 +YAO Jason Bo (vii) +2,808 +2,626 +LEE Yuansiong (vii) +2,692 +2,945 +CAI Fangfang +1,564 +1,389 +27 +LIN Lijun (vii) +484 +151 +29 +62 33 ∞ +% 2222 +8 +2,764 +7 +2,816 +income tax +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +51. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +For the year ended 31 December 2016: +(in RMB thousand) +Directors +2016 +Discretionary +Housing +Fees +MA Mingzhe (iii) +Salaries +Other +employee +benefits +Employer's +contribution +to a +retirement +benefit +scheme +Emoluments +Remunerations +received or +receivable in +respect of +accepting +office as +director +received or +receivable +in respect +of director's +other services +in connection +with the +management +of the affairs +of the +Company or +its subsidiary +undertaking +Individual +Total +bonuses (ii) allowance +5,523 +4,162 +4,049 +515 +515 +145 +Stephen Thomas Meldrum +507 +507 +143 +43 +FAN Mingchun (ix) +LU Hua (ix) +XIONG Peijin (ix) +WOO Ka Biu Jackson +468 +468 +4648 +YIP Dicky Peter +515 +WONG Oscar Sai Hung +507 +SUN Dongdong +515 +GE Ming +515 +Subtotal +LIU Chong (ix) +173 +477 +477 +2,960 +22 +63 +4,168 +2,946 +30 +5,467 +4,066 +30 +5,742 +4,291 +18 +24 +25 +52 +3,050 +2,047 +55 +743 +174 +Soopakij CHEARAVANONT +470 +470 +170 +YANG Xiaoping +25,804 +73 +3,434 +2017 +The Group enters into transactions in the normal course of business by which it transfers recognized +financial assets to third parties or to structured entities. In some cases where these transfers may give +rise to full or partial derecognition of the financial assets concerned. In other cases where the transferred +financial assets do not qualify for derecognition as the Group has retained substantially all the risks and +rewards of these financial assets, the Group continued to recognize the transferred financial assets. +48. TRANSFERRED FINANCIAL ASSETS +For the year ended 31 December 2017 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 279 +Annual Report 2017 +During the year 2017, there were no significant transfers between Level 1 and Level 2 fair value +measurements. Transfer into level 3 is due to change of input value for part of financial instruments and +valuation performed on part of equity investments previously stated at cost. +Transfers +290 +219 +Transferred financial assets that do not qualify for derecognition include securitized loans and debt +securities held by counterparties as collateral under repurchase agreement. +71 +77 +213 +219 +(6) +Carried at fair value through profit or loss +Available-for-sale +Total +Unrealized gains +Realized gains +(in RMB million) +2016 +1,446 +77 +1,415 +The Group's subsidiaries, Ping An Bank, Ping An Securities and Ping An Financial Leasing, entered into loan +securitization transactions. The Group has determined that it retains substantially all the risks and rewards +of certain securitized loans and therefore has not derecognized them. +The following table analyses the carrying amount of the abovementioned financial assets transferred to +third parties that did not qualify for derecognition and their associated financial liabilities: +4,228 +31 December 2016 +31 December 2017 +Cash and amounts due from banks and other financial institutions +Cash on hand +(in RMB million) +735 +298 +298 +735 +4,299 +2,112 +2,112 +4,299 +Other transferred financial assets that do not qualify for derecognition mainly include debt securities +held by counterparties as collateral under repurchase agreements. The counterparties are allowed to sell +or repledge those securities sold under repurchase agreements in the absence of default by the Group, +but has an obligation to return the securities at the maturity of the contract. If the securities increase or +decrease in value, the Group may in certain circumstances require or be required to provide additional +collateral. The Group has determined that it retains substantially all the risks and rewards of these securities +and therefore has not derecognized them. +liabilities +Carrying +amount assets +amount +associated +liabilities +Carrying +amount assets +Carrying +Carrying +31 December 2016 +31 December 2017 +49. CASH AND CASH EQUIVALENTS +Assets securitization +Repurchase transactions +(in RMB million) +amount +associated +4,499 +31 +30 +Total gains in other comprehensive income +Total gains in income +Transfers out of Level 3 +Transfers into Level 3 +Disposals +Additions +At 1 January +(in RMB million) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +At 31 December +Annual Report 2017 +4,721 +8,118 +213 +1,416 +(1,156) +(775) +4,719 +2,756 +945 +4,721 +At 31 December +278 +30 +Available-for-sale financial assets +2016 +1,416 +1,415 +1 +Total +Unrealized gains +Realized gains +2017 +Carried at fair value through profit or loss +Available-for-sale +(in RMB million) +The gains or losses of level 3 financial instruments included in the statement of income for the year are +presented as follows: +119,147 +2017 +1,662 +77 +30 +(3,302) +1,021 +14,096 +(87,714) +(61,072) +129,882 +100,232 +74,219 +119,147 +2,168 +171,299 +Total gains in income +Term deposits +1,710 +2,376 +(364) +(Increase)/Decrease in reinsurers' share of insurance liabilities +(1,210) +523 +Decrease/(Increase) in inventories +(4,739) +(49,709) +Increase in accounts receivable +(1,253) +(10,369) +Increase in loans and advances to customers +Increase in premium receivables +(41,146) +Increase in amounts due from banks and other financial institutions +(14,103) +(18,299) +Increase in balances with the Central Bank and statutory deposits +Changes in operating assets and liabilities: +Operating profit before working capital changes +Loan loss provisions, net of reversals +13,101 +131 +45,491 +(28,305) +40,814 +(206,451) +Decrease in assets purchased under reverse repurchase agreements +(4,093) +7,787 +of the banking and securities business +Increase/(Decrease) in assets sold under agreements to repurchase +6,188 +6,406 +Increase in policyholder dividend payable +62,192 +76,289 +Increase in investment contract liabilities for policyholders +30,902 +158,867 +(223,768) +234,521 +721 +187,201 +62,110 +(97,276) +141,374 +124,423 +Increase in amounts due to banks and other financial institutions +Increase in customer deposits and payables to brokerage customers +Increase in insurance payables +(78,685) +Increase in other assets +33,688 +625 +of the banking and securities business +Increase in insurance contract liabilities +7,773 +723 +(1,401) +(1) RECONCILIATION OF PROFIT BEFORE TAX TO NET CASH FLOWS FROM OPERATING +ACTIVITIES: +50. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +280 +The carrying amounts disclosed above approximate their fair values at year end. +367,552 +308,664 +Total +58,766 +93,008 +(in RMB million) +Assets purchased under reverse repurchase agreements +13,185 +Bonds +51,973 +32,898 +Balances with the Central Bank +86,492 +30,003 +Placements with banks and other financial institutions +156,883 +127,569 +Due from banks and other financial institutions +7,229 +581 +Profit before tax +134,740 +128 +12,144 +11,167 +Provision for doubtful debts and others, net +Foreign exchange losses/(gains) +Finance costs +568 +716 +(141,168) +(3,831) +(3,271) +Fair value gains on investments at fair value through profit or loss. +Fair value losses on available-for-sale equity investments +(transfer from equity) +2017 +(192,757) +1 +Losses on disposal of investment properties, property and +equipment, intangible assets and settled assets +2,123 +2,394 +4,041 +5,618 +94,411 +2016 +Amortization of intangible assets +Depreciation +Adjustments for: +Investment income +Disposals +Additions +At 1 January +Equity securities +Security investment funds +Carried at fair value through profit or loss +Financial assets +(in RMB million) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair value +hierarchy (continued): +Ping An Insurance (Group) Company of China, Ltd. +Increase/(Decrease) in other liabilities +49,656 +(7,412) +Cash generated from operations +Other equity investments +158,169 +Net cash flows from operating activities +(36,886) +253,730 +(25,909) +121,283 +227,821 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 281 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +50. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS (CONTINUED) +(2) NET DEBT RECONCILIATION: +Income tax paid +This section sets out an analysis of net debt and movements in net debt of current year. +Derivative financial assets +Currency forwards and swaps +422 +153,963 +4,721 +83,798 +65,444 +12,110 +4,703 +7,291 +116 +22,657 +245 +Interest rate swaps +22,412 +18 +8,076 +40,710 +70,392 +68,186 +2,206 +Total fair value +Level 3 +31 December 2016 +Level 2 +Level 1 +Others +48,804 +3,434 +Net debt +Liquid investments (i) +367,552 +(54,896) +(3,992) +153,963 +(15,864) +(289,782) +(188,205) +(43,138) +(111,292) +43,528 +(225,190) +2,963 +(1,029) +Balance as at 31 December 2017 +308,664 +Other non-cash movements +3,151 +141,250 +(18,153) +(332,920) +(317,838) +(200,844) +(i) Liquid investments comprise current investments that are traded in an active market, being the Group's financial assets held at fair +value through profit or loss. +282 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +51. COMPENSATION OF KEY MANAGEMENT PERSONNEL +(1) KEY MANAGEMENT PERSONNEL COMPRISE THE COMPANY'S DIRECTORS, SUPERVISORS, +AND SENIOR OFFICERS AS DEFINED IN THE COMPANY'S ARTICLES OF ASSOCIATION +The summary of compensation of key management personnel for the year is as follows: +(in RMB million) +(21,304) +Cash and cash equivalents +Foreign exchange adjustments +Balance as at 1 January 2017 +Borrowings repayable within 1 year +Borrowings - repayable after 1 year +Cash and liquid investment +Gross debt - fixed interest rates +Gross debt - variable interest rates +31 December 2017 +308,664 +141,250 +(332,920) +(317,838) +(200,844) +Cash flows +449,914 +(408,282) +(200,844) +Other assets +Cash and +cash equivalents +investments +Liquid +Liabilities from +financing activities +Borrowings - +repayable +within 1 year +Borrowings - +repayable +after 1 year +Total +(242,476) +4,980 +8,836 +422 +Held-to-maturity +Financial assets +(in RMB million) +381,170 +68,972 +Total financial liabilities +381,170 +68,972 +Bonds payable +Financial liabilities +Total financial assets +Bonds +1,206,471 +1,206,471 +376 +1,157,439 +1,157,439 +48,656 +48,656 +Total fair value +Level 3 +Level 2 +Level 1 +31 December 2017 +Bonds +Held-to-maturity +Financial assets +376 +(in RMB million) +Total financial assets +Bonds payable +2016 +Carried at fair value through profit or loss +2017 +(in RMB million) +Reconciliation of movements in Level 3 financial instruments measured at fair value is as follows: +Financial assets and liabilities for which fair value approximates carry value are not included in the above +disclosure. +350,868 +350,868 +325,468 +325,468 +25,400 +25,400 +1,049,062 +Financial liabilities +1,200 +1,200 +1,004,869 +1,004,869 +42,993 +42,993 +Total fair value +Level 3 +Level 2 +Level 1 +31 December 2016 +450,142 +450,142 +Total financial liabilities +1,049,062 +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments not recorded at fair value but for which fair +value is disclosed by level of the fair value hierarchy: +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +For the year ended 31 December 2017 +272,354 +530,543 +119,147 +204,486 +206,910 +162,486 +119,147 +43,339 +Other equity investments +119,563 +3,422 +297,120 +116,141 +54,590 +5,429 +49,161 +Security investment funds +193,904 +152,296 +41,608 +Bonds +Available-for-sale financial assets +8,836 +4,980 +Equity securities +123,868 +693,342 +Total financial assets +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 277 +Annual Report 2017 +34,598 +196 +12,076 +22,326 +25,883 +196 +3,361 +22,326 +Other financial liabilities held for trading +Total financial liabilities +8,715 +8,715 +3,869 +3,869 +354 +4,492 +4,492 +354 +Others +Currency forwards and swaps +Interest rate swaps +Derivative financial liabilities +Financial liabilities +Salaries and other short term employee benefits after tax +Individual income tax +Bonds +47. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +20.8 +business +business +Banking +insurance +insurance +and casualty +health +Property +Life and +2017 +Net profit attributable to shareholders of +(in RMB million) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +20 +20 +In 2017, Ping An's operating profit attributable +to shareholders of the parent company rose +38.8% year on year to RMB94,708 million; the +operating profit attributable to shareholders +of the parent company of the life and health +insurance business rose 29.7% year on year to +RMB52,128 million. +It is believed that the operating profit after +tax which excludes fluctuations of above +non-operating related items could provide a +clearer and more objective representation of +business performance and trend. +Impact of one-off non-operating items +are material items that management +considered to be non-operating income +and expenses. +Impacts of discount rate change is the +effect on insurance contract liability of +life and health insurance business due to +changes in discount rate; +OPERATING PROFIT OF THE GROUP +Due to the long-term feature of the +majority insurance business of the life and +health insurance business, the measure of +operating profit has been introduced to more +appropriately evaluate business performance. +Operating profit after tax is based on net profit +from financial statements, excluding items that +are of short-term, volatile or one-off nature, +including: +40 +4.0 +3.3 +17.4 +20.7 +The Group +N/A +N/A +business +Asset +management +business +Fintech & +healthtech +Other +businesses +and +4,532 +Short-term investment variance (1) (B) +Excluding: +99,978 +(3,818) +14,689 +16,403 +23,189 +13,372 +36,143 +10,890 +53 +89,088 +(3,871) +N/A +14,621 +68 +9,740 +65 +485 +15,924 +13,449 +13,307 +35,658 +Net profit (A) +Minority interests +the parent company +Group +elimination +business +The +479 +Impact of discount rate change (C) +elimination +3.6 +insurance business +Life and health +2016 Change (pps) +2017 +ROE +(%) +Business Analysis +Performance Overview +MANAGEMENT DISCUSSION AND ANALYSIS +19 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +23.4 +383,449 +64.9 +(27,314) (16,563) +473,351 +The Group +elimination +Other businesses and +98.2 +19,056 +37,772 +business +Fintech & healthtech +18.3 +49,430 +58,497 +business +management +The other asset management business's profit +grew sharply, driven by strong performance +of companies like Ping An Asset Management, +Ping An Financial Leasing, and Ping An +Overseas Holdings. The fintech & healthtech +business's profit soared year on year due to +Lufax Holding's profit for 2017, the RMB10,850 +million in net profit for 2017 from Ping An Good +Doctor's restructuring, and the RMB9,497 million +Other asset +25.7 +22.1 +3.6 +Property and casualty +37.6 +41.2 +business +Fintech & healthtech +13.5 +17.5 +business +management +Other asset +(0.9) +8.9 +8.0 +Securities business +6.7 +Other businesses and +13.9 +Trust business +Including: +3.5 +12.2 +15.7 +business +Asset management +(1.6) +13.2 +11.6 +Banking business +(0.8) +20.0 +insurance business +20.6 +(21,213) +Impact of one-off material +non-operating items (D) +(3,803) +(3,309) +9,412 +13,108 +12,638 +40,206 +shareholders of the parent company +Operating profit attributable to +78,355 +(3,535) +(3,575) +9,649 +22,599 +12,700 +40,518 +9,497 +9,497(2) +(17,652) +2,168 +Operating profit (E=A-B-C-D) +non-operating items (D) +Impact of one-off material +(17,652) +Impact of discount rate change (C) +2,168 +Short-term investment variance (1) (B) +Excluding: +72,368 +(3,535) +68,252 +Operating profit attributable +to minority shareholders +312 +The new standards retain but simplify the +mixed measurement model, and establish three +primary measurement categories for financial +assets: (1) amortized cost; (2) fair value through +other comprehensive income; and (3) fair value +through profit or loss. The basis of classification +depends on an entity's business model and +the contractual cash flow characteristics of +financial assets. Generally, investments in equity +instruments are required to be measured at fair +value through profit or loss with the irrevocable +option at inception to be measured at fair +value through other comprehensive income +(profit or loss at disposal may not be recycled; +however, dividends are included in profit/ +loss). The incurred loss impairment model +under the old standards is replaced by the +expected credit losses model under the new +standards. For financial liabilities there were +no changes to classification and measurement +IMPLEMENTATION OF NEW ACCOUNTING +STANDARDS FOR FINANCIAL INSTRUMENTS +In March 2017, the Ministry of Finance of +the People's Republic of China released the +amended Accounting Standards for Enterprises +No. 22 Recognition and Measurement of +Financial Instruments, No. 23 - Transfer of +Financial Assets, No. 24 - Hedge Accounting, +and No. 37 Presentation and Reporting of +Financial Instruments (hereinafter referred to as +"new accounting standards concerning financial +instruments" or "new standards"). Companies +dual-listed in China and abroad should +implement the new standards from January 1, +2018. The new standards maintain convergence +with "IFRS 9 Financial Instruments". On June +22, 2017, the Ministry of Finance promulgated +the Circular on Transitional Measures for +Implementation of New Accounting Standards +for Financial Instruments by Insurers (Cai Kuai +[2017] No. 20), under which for an insurer that +meets specific criteria, the implementation of +the new standards may be postponed until +January 1, 2021. +- +8.5 +27.0 +35.5 +the life and health +insurance business +5.7 +21.0 +26.7 +the Group +Operating ROEV of +Operating ROEV of +Change +(pps) +2016 +5,922 +2017 +ROEV +Business Analysis +Performance Overview +22 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 21 +Annual Report 2017 +(2) The one-off material item regarded by management as non-operating income and expense in 2017 mainly refers to +the net profit from Ping An Good Doctor's restructuring. The one-off material item regarded by management as +non-operating income and expense in 2016 mainly refers to the net profit from Puhui Business's restructuring. +(3) Numbers may not add up to totals due to rounding. +Notes: (1) Short-term investment variance is the variance between actual investment return and the EV ultimate investment +return assumption (5%), net of associated relevant impact on insurance and investment contract liability. +10,104 +268 +(266) +237 +9,491 +62 +(%) +9,649 +22,599 +12,700 +11,101 +53 +68 +479 +9,740 +65 +696 +to minority shareholders +Operating profit attributable +94,708 +(3,871) +3,771 +15,924 +13,449 +(in RMB million) +13,307 +shareholders of the parent company +Operating profit attributable to +105,809 +(3,818) +3,839 +16,403 +23,189 +13,372 +52,824 +10,850 +10,850(2) +(21,213) +4,532 +Operating profit (E=A-B-C-D) +52,128 +5.5 +Net profit attributable to shareholders of +Life and +health +25,033 +9,974 +268 +(266) +237 +9,491 +62 +182 +62,394 +(3,803) +6,188 +9,412 +13,108 +12,638 +2016 +24,851 +Minority interests +the parent company +Group +The +and +elimination +Other +businesses +Fintech & +healthtech +business +Asset +management +business +Banking +business +insurance +business +business +insurance +and casualty +Property +Net profit (A) +except for the recognition of changes in own +credit risk in other comprehensive income for +liabilities measured at fair value through profit +or loss. The new accounting standards on +hedge accounting raise the principle-oriented +philosophy, and relax the requirements for +hedge effectiveness. Contemporaneous +documentation is still required but is different +from that currently prepared under the old +standards. Entities are not required to restate +previous comparable data according to the +new standards; differences between the new +standards and the old ones as at the first date +of implementation will be included in opening +retained earnings or other comprehensive +income. +24,487 +Securities business +business +Shareholder's equity +Asset management +2.6 +22,599 +23,189 +For analysis of other business segments' +results, please refer to the following sections. +in net profit for 2016 from Puhui Business's +restructuring. For details of Ping An Good +Doctor's restructuring, please refer to the notes +to financial statements. +Banking business +5.3 +12,700 +13,372 +insurance business +Property and casualty +44.4 +25,033 +36,143 +insurance business +Life and health +Change (%) +2016 +2017 +(in RMB million) +Net Profit +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +18 +For the year 2017, the Company reviewed and +redefined its business segments according to +business operations in order to provide clear +and concise information. The life and health +insurance business represents results of Ping +An Life, Ping An Annuity, and Ping An Health. +The property and casualty insurance business +represents results of Ping An Property & +Casualty. The banking business represents +results of Ping An Bank. The trust business +represents results of Ping An Trust and Ping An +New Capital. The securities business represents +results of Ping An Securities. The other asset +management business represents results of +subsidiaries that engage in asset management +business such as Ping An Asset Management, +Ping An Financial Leasing and Ping An +Overseas Holdings. The fintech & healthtech +business represents results of companies +that engage in fintech & healthtech business +such as Lufax Holding, Ping An Good Doctor, +OneConnect, Ping An Healthcare Technology +and Autohome. Eliminations include offsets +against cross-shareholding among business +lines. The data for 2016 were restated for +comparison purposes. +SEGMENT REPORTING +16,403 +9,649 +70.0 +Including: +Banking business +101.9 +5,112 +10,323 +business +10.2 +63,649 +70,144 +insurance business +management +Property and casualty +Other asset +45.2 +114,566 +23.4 +166,392 +(4.2) +2,215 +2,123 +Securities business +Life and health +70.4 +2,322 +3,957 +Trust business +(%) +2016 +Change +December 31 December 31 +2017 +(in RMB million) +insurance business +222,054 +383,449 +20.9 +25.8 +774,488 +974,570 +Total revenue +2016 Change (%) +2017 +(in RMB million) +CONSOLIDATED RESULTS +The Group's net profit attributable to +shareholders of the parent company for +2017 was RMB89,088 million, up 42.8% year +on year. The operating profit attributable to +shareholders of the parent company for 2017 +was RMB94,708 million, up 38.8% year on year. +As at December 31, 2017, the equity attributable +to shareholders of the parent company was +RMB473,351 million, up 23.4% compared with +the beginning of 2017; the Company's total +assets stood at over RMB6.49 trillion, up 16.4% +compared with the beginning of 2017. +We offer a wide range of financial products and +services via various distribution channels under +a uniform brand. We engage in three core +finance businesses of insurance, banking and +asset management through Ping An Life, Ping +An Property & Casualty, Ping An Annuity, Ping +An Health, Ping An Bank, Ping An Trust, Ping +An Securities, and Ping An Asset Management. +Besides, we engage in the fintech & healthtech +business through a number of units including +Lufax Holding, Ping An Good Doctor, +OneConnect, Ping An Healthcare Technology, +and Autohome. +The Group's ROE for 2017 was 20.7%, up 3.3 pps year on year; ROEV was +26.7%, up 5.7 pps year on year. +The Group's operating profit attributable to shareholders of the parent +company for 2017 was RMB94,708 million, up 38.8% year on year. +The Group's net profit for 2017 was RMB99,978 million, up 38.2% year on +year. Its net profit attributable to shareholders of the parent company was +RMB89,088 million, up 42.8% year on year. +Business Analysis +Performance Overview +MANAGEMENT DISCUSSION AND ANALYSIS +17 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +In smart health care, Ping An Healthcare +Technology provides cost control and account +management services for social health +insurance in over 200 Chinese cities, reducing +medical spending and improving health +care. In public health care, on the basis of +world-leading big data, Ping An builds systems +and models for predicting and preventing +infectious diseases, frequently-occurring +diseases, and chronic diseases in cities such +as Shenzhen and Chongqing. In smart fiscal +management, Ping An works with provinces +and cities such as Nanning, Guangdong, +Shenzhen and Changsha to build Smart Fiscal +Cloud, a smart platform for local governments +to manage public assets and liabilities more +efficiently. +Ping An closely follows the Communist Party +of China and the government to serve the +nation, real economy, and people. To make +cities better, Ping An empowers cities with +technologies by building the Smart City Cloud, +which covers eight key areas of people's +livelihood: administration, fiscal management, +security, healthcare, education, real estate, +environmental protection, and daily life. +Smart City Ecosystem +Specifically, pinganfang.com provides +consumers with real estate information, +advisory services, and social interactions via +online and offline portals. Brokerage Cloud +provides small- and medium-sized real estate +agents and brokers with system services and +one-stop financial solutions to help them win +customers, obtain real estate information, cut +costs, and improve efficiency. Smart City Cloud +allows the government to boost administrative +efficiency via e-government innovations +on a real estate service management cloud +platform combining "one website, one chart, +one platform, and one report." Smart Real +Estate Cloud is designed as a smart end-to-end +solution for informatization of the real estate +industry, serving all players on the industry +chain and promoting smart management across +the industry. +platform, Ping An Haofang will provide an +empowerment system that covers the entire +industry chain, and develop a leading business +model that serves the whole real estate +ecosystem. +In the real estate services ecosystem, Ping An +Haofang provides solutions on "one website +and three clouds" (pinganfang.com, Brokerage +Cloud, Smart City Cloud, and Smart Real Estate +Cloud) to penetrate three markets: real estate +marketing, management, and finance. Ping +An Haofang connects with partners including +developers, leasing companies, brokers and +government agencies to build a data asset +platform based on real estate information, +consumers, brokers, and contents. On this +Real Estate Services Ecosystem +As China's leading online auto service platform, +Autohome provides comprehensive auto +services including media, e-commerce, finance, +and lifestyle services. In 2017, Ping An Bank +remained as a leader in the auto finance market +as its new auto loans grew by 44.2% year on +year to RMB118,384 million. On the "Ping An +Auto Owner" app, Ping An combines extensive +auto service resources and cooperates with +thousands of car dealers and garages across +the country to provide excellent one-stop auto +services including maintenance, insurance, and +lifestyle services. As at December 31, 2017, the +"Ping An Auto Owner" app had 44.24 million +registered users, over 26.94 million of whom had +bound their vehicles to accounts; in December, +the app had 9.53 million monthly active users. +In the auto services ecosystem, Ping An serves +large numbers of auto-related retail financial +customers and internet users via Autohome, +Ping An Bank, and Ping An Property & Casualty. +Moreover, via the car dealer platform, new car +and second-hand car trading platforms, and +spare part platform, Ping An serves various +auto service businesses including most auto +assembly plants and car dealers in China as +well as leading second-hand car dealers and +garages. Ping An is building a comprehensive +trade and finance service platform for auto +purchase, use, maintenance and sale. +Auto Services Ecosystem +As to payers, Ping An Healthcare Technology +is committed to building China's best tech- +powered managed care service platform. +Through efficient connection and effective +collaboration with healthcare service +participants, Ping An Healthcare Technology +provides comprehensive smart solutions for +upstream and downstream service providers of +social health insurance, private insurance and +healthcare, and even for consumers of such +services. Over 2,000 hospitals have connected +with Ping An Healthcare Technology's system. +Including: Premium +income +605,035 +469,555 +486,461 +587,917 +16.0 +5,090,442 +16.4 +6,493,075 5,576,903 +5,905,158 +Total assets +Total liabilities +Shareholders' equity +Equity attributable to +shareholders of the +parent company +(%) +2016 +Change +December 31 December 31 +2017 +(in RMB million) +42.8 +62,394 +473,351 +89,088 +to shareholders of +Net profit attributable +38.2 +72,368 +99,978 +Net profit +42.7 +94,411 +134,740 +Profit before tax +28.9 +23.5 +(680,077) +(839,830) +Total expense +the parent company +202,171 +9.8 +Fintech & healthtech +9,928 +business +Property and casualty +management +49.2 +107,558 +160,450 +insurance business +Other asset +Life and health +(4.4) +2,137 +2,043 +Securities business +(%) +2016 +Change +December 31 December 31 +2017 +(in RMB million) +70.5 +2,319 +3,953 +Trust business +Including: +parent company +69.2 +9,412 +15,924 +business +4,956 +100.3 +insurance business +69,804 +3.3 +18,882 +19,509 +42.8 +Trust business +62,394 +89,088 +The Group +Including: +1.8 +(3,803) +(3,871) +elimination +11.9 +Equity attributable to shareholders of the +92,799 +business +Other businesses and +Asset management +136.3 +6,188 +14,621 +business +9.8 +117,259 +128,791 +Banking business +Fintech & healthtech +10.2 +63,340 +103,848 +Asset management +2.6 +13,108 +Net profit attributable to shareholders of the +management +Other asset +6.0 +25,649 +27,192 +Securities business +38.2 +72,368 +99,978 +The Group +3.3 +18,904 +19,532 +business +Trust business +8.0 +(3,535) +(3,818) +elimination +Other businesses and +16.7 +96,416 +112,536 +business +Asset management +148.0 +5,922 +14,689 +business +Including: +25,842 +65,812 +26.9 +13,449 +Banking business +20.9 +486,461 +587,917 +The Group +5.3 +12,638 +13,307 +insurance business +Property and casualty +60.0 +(17,228) +(27,568) +51,863 +elimination +24,851 +35,658 +insurance business +Other businesses and +Life and health +65.0 +26,887 +44,359 +business +2016 Change (%) +2017 +(in RMB million) +Fintech & healthtech +parent company +43.5 +The Group will adopt the new standards from +January 1, 2018 as it does not qualify for a +temporary exemption granted by Cai Kuai +[2017] No. 20. +Short-term investment variance, which is +the variance between actual investment +return of life and health insurance business +and the EV ultimate investment return +assumption, net of associated relevant +impact on insurance and investment +contract liability. The investment return of +life and health insurance business is locked +at 5% after excluding the short-term +investment variance; +2018. +27.3 +373,781 +475,895 +Written premium +Change (%) +2016 +2017 +(in RMB million) +Release of residual +Change (%) +2017 +(in RMB million) +Results of Operation +Note: Figures may not match totals due to rounding. +Ending residual margin +35.5 +454,705 +616,319 +2016 +Less: Premium deposits +margin (A) +49,811 +Operating variance and +Less: Premium deposits +51.7 +3,715 +5,637 +Spread income (C) (2) +10.8 +(5,311) +(5,886) +risk transfer +30.3 +5,648 +7,357 +worth (B)(1) +significant insurance +Return on net +of policies without +30.4 +38,202 +37.4 +14,811 +20,357 +30.4 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 25 +Annual Report 2017 +Short-term investment variance, which is +the variance between actual investment +return of life and health insurance business +and the EV ultimate investment return +assumption, net of associated relevant +impact on insurance and investment +contract liability. The investment return of +life and health insurance business is locked +at 5% after excluding the short-term +investment variance; +Analysis of operating profit and profit sources +Due to the long-term feature of the +majority insurance business of the life and +health insurance business, the measure of +operating profit has been introduced to more +appropriately evaluate business performance. +Operating profit after tax is based on net profit +from financial statements, excluding items that +are of short-term, volatile or one-off nature, +including: +In 2017, the Company reviewed and redefined +its business segments according to business +operations. The life and health insurance +business represents business results of Ping +An Life, Ping An Annuity, and Ping An Health. +To be comparable, figures in 2016 have been +restated accordingly. +FINANCIAL ANALYSIS +(1) Calculated by the CIRC's rules. +In 2017, among all the insurance products +offered by Ping An Life, the top five +contributors to premium income were Yingyue +Rensheng Annuity, Zunhong Rensheng +Endowment Insurance, Ping An Fu Whole +Operations of insurance products +(1) The number of individual customers is counted on the +basis of the number of holders of in-force policies. As +at December 31, 2017, individual applicants and insureds +totaled 87.59 million. +1.5 pps +0.4 pps +86.5 +88.0 +25 months +91.4 +91.8 +13 months +26 +separated out from +Business Analysis +Impact of discount rate change is the +effect on insurance contract liability of +life and health insurance business due to +changes in discount rate; +(38,202) +(49,811) +margin +Operating variance +and others +30.2 +17,391 +22,642 +29.7 +129,860 +168,426 +37.4 +330,846 +454,705 +Beginning residual +margin +Contribution from +new business +Expected interest +growth +Release of residual +Change (%) +2016 +2017 +(in RMB million) +It is believed that the operating profit after +tax which excludes fluctuations of above +non-operating related items could provide a +clearer and more objective representation of +business performance and trend. The operating +profit of the life and health insurance business +is analyzed below. +Impact of one-off non-operating items +are material items that management +considered to be non-operating incomes +and expenses. +Life and Health Insurance Business +others (D) +10,108 +6,317 +Total investment +(1) Total investment income includes investment income +and share of profits and losses of associates and +jointly controlled entities under the segmented income +statement. +As at December 31, 2017, the residual margin of +the life and health insurance business reached +RMB616,319 million, which rose by 35.5% from the +end of 2016 due to strong growth of new business. +(4) Figures may not match totals due to rounding. +(3) Short-term investment variance is the variance between +actual investment return and the EV ultimate investment +return assumption (5%), net of associated relevant +impact on insurance and investment contract liability. +(2) Spread income is the expected investment return from +assets backing contract liability based on EV ultimate +investment return assumption (5%) exceeding the +interest required on contract liability. +Note: (1) Return on net worth is the investment return on +shareholder equity based on EV ultimate investment +return assumption (5%). +17.9 +(47,569) (40,349) +expenses +Administrative +44.4 +25,033 +36,143 +Net profit (J=G+H+I) +38.2 +(77,754) (56,249) +operations +20.2 +income (1) +(17,652) +113,811 +34.1 +Ping An Life, Ping An Property & Casualty, +Ping An Annuity, Ping An Health, and Ping +An Asset Management will continue to follow +the old standards for financial instruments +when preparing statutory financial statements +because they qualify for a temporary +exemption granted by Cai Kuai [2017] No. 20. +However, according to accounting policies of +the Group, these subsidiaries should separately +prepare financial statements and notes +under the new standards for consolidation +by the Group from January 1, 2018. Other +non-insurance subsidiaries of the Group will +implement the new standards from January 1, +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +44.4 +25,033 +36,143 +Net profit +77.1 +(8,203) +(14,528) +52.5 +33,236 +50,671 +Profit before tax +Income tax +(21.3) +(1,814) +(1,427) +expenses +Other net revenue and +84,867 +Persistency ratio (%) +(21,213) +on insurance +(20,088) +Income tax (F) +33.4 +291,264 +388,642 +Premium income +35.3 +53,882 +72,912 +(E=A+B+C+D) +before tax +5.4 +(77,206) +(81,367) +products +Operating profit +investment-linked +universal life and +60.0 +(13,365) +rate change (1) +50.3 +384,567 +Commission expenses +109.0 +2,168 +4,532 +variance (H)(3) +33.0 +(241,283) +(320,957) +benefits +Short-term investment +policyholders' +30.4 +40,518 +52,824 +tax (G) +Claims and +Operating profit after +33.5 +288,064 +Earned premium +3.9 +Impact of discount +6,250 +Ping An Insurance (Group) Company of China, Ltd. 23 +(2) Premium income refers to premiums calculated according +to the "Circular on the Printing and Issuing of the +Regulations regarding the Accounting Treatment of +Insurance Contracts" (Cai Kuai [2009] No. 15), which is +after the significant insurance risk testing and separating +of hybrid contracts. +(1) Written premium means all premiums received from the +policies underwritten by the Company, which are prior +to the significant insurance risk testing and separating of +hybrid contracts. +1.5 pps +12.7 +14.2 +Market share of +premium income (%) +Ping An Life +24.0 +37,848 +46,933 +31.0 +46,413 +60,786 +The agent channel +Including: Long-term +protection business +32.6 +50,805 +67,357 +Value of new business +(NBEV) +33.4 +MANAGEMENT DISCUSSION AND ANALYSIS +291,264 +Business Analysis +24 +52,004 +Individuals (1) +(in RMB +(in thousand) +Number of customers +Life Insurance, Zunyu Rensheng Endowment +Insurance, and Xinli Endowment Insurance, +which together generated 28.0% of Ping An +Life's premium income for 2017. +(%) +2016 +Change +December 31 December 31 +2017 +Business data of Ping An Life are as follows: +Ping An Insurance (Group) Company of China, Ltd. +Ping An Life adopted cutting-edge +technologies to develop a new engine for +future development. Artificial intelligence +(AI) technology is applied to customer +development and development of the new +model based on precision marketing. Focusing +on customer needs, Ping An Life has sourced +a large number of customers at various +scenarios. Through frequent interaction with +customers, it conducts 360-degree customer +profiling and customer classification based +on multiple dimensions. Products, services, +channels and contact timing were created in +a smart way, and product information was +pushed to customers and agents. Artificial +intelligence (AI) technology is applied to +team management to improve agent retention +rate and productivity. Ping An Life adopted +Al-based technologies, such as neural networks, +facial recognition and voiceprint recognition, to +conduct agent profiling and full-process online +management of new agents, and accurately +identify agents with a high possibility of being +retained. By setting the best growth path for +agents and giving real-time online guidance, +Ping An Life increased retention rate and +productivity of agents. Artificial intelligence +(AI) technology is applied to customer +services to provide premium customer +experience. It pioneered "Smart Customer +Services". Leveraging customer data and Al +technology from the Group, Ping An Life has +developed capabilities on four fronts, including +business type identification, risk identification, +online self-service function and online stores, +to enhance efficiency in policy administration, +claim settlement and underwriting. Seventy +percent of claims can be paid within 30 minutes, +and 96% of insurance applications can be +processed in real time. In the two months +following the launch of the "Smart Customer +Services", Ping An Life handled over 28,000 +cases online, with a daily average of around +400 cases and a quickest turnaround time of 3 +minutes. +activities and health management. In 2017, Ping +An Life launched the "new lifestyle campaign" +and promoted healthy lifestyles through +activities such as fitness walking and book +donations. Over 22 million users took part in the +campaign. +Annual Report 2017 +Ping An Life regards its "Jin Guan Jia” app +as a core mobile financial services platform +to integrate online and offline customer +development in various scenarios. As at +December 31, 2017, the app provided 136 million +registered users with comprehensive financial +services relating to policies, wealth increase, +On the basis of the philosophy that “insurance +should be protection-oriented”, Ping An +Life employed the "Product+” strategy to +extend the life insurance product line. In 2017, +Ping An Life upgraded its flagship protection +product Ping An Fu to increase the benefit +limits. Moreover, it developed protection +products with multiple reimbursements for +cancer, long-term disability care and high-end +whole-life insurance, for different segments +to establish a comprehensive benefit system. +Leveraging resources of the Group, Ping An +Life launched the "360 healthcare services", +providing customers with the "diagnosis - +treatment - recovery" whole-process solution +and services. With the Ping An RUN Vitality +program, Ping An Life developed the closed. +health care loop of "disease prevention in the +upstream, compensation for the midstream and +health care services for the downstream" to +satisfy comprehensive demand of customers +for health risk management. +Ping An Life's agents, bancassurance, +telemarketing and internet channels +flourished hand-in-hand, achieving synergy. +The agent channel enjoyed stable growth of +headcount, capacity and income. Significant +breakthroughs were made in the transformation +for regular premium of the bancassurance +channel. The written premium of new regular +premium business represented 65.4%, up 38.5 +pps year on year. The telemarketing channel +extended its lead in the market. With the "O20 ++ external" platforms, Ping An Life adopted +new technologies, such as big data, to conduct +precision customer sourcing and intelligent +marketing. This enabled Ping An Life to grow +written premium of its new business quickly. +Ping An Life provides individuals and groups +with life insurance products through its +nationwide service network of 42 branches +(including 7 telemarketing centers) and over +3,300 business outlets. In 2017, Ping An Life +realized net profit of RMB34,732 million, up 42.1% +year on year, mainly attributed to rapid growth +in the release of residual margin. +Life and Health Insurance Business +46,141 +388,642 +172.5 +Ping An Annuity +Written premium (1) +Ping An Life +2016 Change (%) +2017 +(in RMB million) +The written premium and premium income +of the Company's life and health insurance +business are as follows: +In 2017, China's economy picked up steadily, +with improving economic structures, effective +control of financial risks, and increasing +support for the real economy. Moreover, +the protection-oriented insurance industry +ushered in the key stage for transformation +and upgrade in 2017. The Company's life and +health insurance business was powered by +the "finance + technology" strategy of the +Group. On the basis of compliance and risk +prevention, the Company entered the new +era of platform operations. With improving +core competitive advantages in products and +technology, the Company maintained stable, +healthy development of its embedded value +and business scale. In 2017, the NBEV of the +life and health insurance business grew by +32.6% year on year to RMB67,357 million. The +NBEV of the agent channel rose 31.0% year on +year to RMB60,786 million, to which long-term +protection-oriented business contributed +RMB46,933 million or 77.2%. +insurance business through Ping An Life, Ping +An Annuity and Ping An Health. +The Company conducts life and health +BUSINESS OVERVIEW +Net profit rose 44.4% year on year to RMB36,143 million; operating profit +increased 30.4% year on year to RMB52,824 million. As of the end of 2017, +residual margin grew by 35.5% from the start of 2017 to RMB616,319 million. +Ping An Life boosted the number and productivity of its sales agents. +The number of sales agents increased by 24.8% to 1.3860 million; first year +written premium per agent grew by 7.1% year on year. +The value of new business (NBEV) and written premium registered rapid +and sustained growth. The NBEV rose by 32.6% year on year, and the +written premium increased by 27.3% year on year. ROEV of life and health +insurance business stood at 35.5%, up 8.5 pps year on year. +Life and Health Insurance Business +Business Analysis +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +6,016 +For the new accounting standards for financial +instruments and the impacts of accounting +policy changes, please refer to Note 2. "Issued +but not yet effective international financial +reporting standards" to the consolidated +financial statements. +453,557 +19,956 +Total +355,274 +17,578 +788 +2,147 +14.8 +15,294 +17,561 +Ping An Annuity +Ping An Health +34.1 +275,182 +368,934 +Ping An Life +Premium income (2) +27.3 +373,781 +475,895 +Total +156.4 +929 +Ping An Health +13.5 +27.7 +12.7 +2,382 +Distribution +channel +Number of +60 +660 +12,613 +(participating) +2.1 +3,094 +3,159 +relation managers +Sales agents, +Bancassurance +Insurance +bancassurance +Xinli Endowment +Number of +12,976 +(participating) +3.1 +4,768 +4,916 +telemarketing agents +representatives +29,837 +0.7 +Agent income (RMB +per agent per month) +million) +1.2 +1.2 +per agent per month) +per agent (policies +insurance policies +New individual life +7.1 +7,821 +8,373 +Change (%) +2016 +(RMB per agent per +month) +premium per agent +First-year written +and income +Agent productivity +29,626 +Bancassurance +2017 +Yingyue Rensheng +Sales agents, +Zunhong Rensheng +Endowment Insurance +39,734 +Bancassurance +Annuity (participating) +Premium +income +12.7 +47,966 +54,066 +Total +Sales agents, +13.0 +1,825 +2,062 +Corporate +income(¹) +new premium +Annualized +Distribution network +Endowment Insurance +12,402 +Number of individual +insurance sales +Sales agents, +Zunyu Rensheng +Number of group +11 +Bancassurance +Bancassurance +Life Insurance +24.8 +17,797 +1,385,987 +agents +Sales agents, +Ping An Fu Whole +life insurance sales +3 +20,317 +1,110,805 +(participating) +The Group makes monthly contributions for medical benefits to the local authorities in accordance with +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +58. COMPARATIVE FIGURES +Except for the item listed above, the Group does not have significant events after the reporting period need +to disclose. +On 20 March 2018, the Board of Directors of the Company approved the Resolution of the Profit Distribution +Plan for 2017, and declared a final cash dividend of 2017 in the amount of RMB1.00 per share as disclosed in +Note 16. +DESCRIPTION OF PROFIT DISTRIBUTION +56. CONTINGENT LIABILITIES +No provision has been made for pending assessments, lawsuits or possible violations of contracts when +the outcome cannot be reasonably estimated or management believes the probability is low or remote. For +pending lawsuits, management also believes that any resulting liabilities will not have a material adverse +effect on the financial position or operating results of the Group or any of its subsidiaries. +Owing to the nature of the insurance, bank and other financial services business, the Group is involved in +contingencies and legal proceedings in the ordinary course of business, including, but not limited to, being +the plaintiff or the defendant in litigations and arbitrations. Legal proceedings mostly involve claims on the +Group's insurance policies and other claims. Provision has been made for probable losses to the Group, +including those claims where management can reasonably estimate the outcome of the lawsuits taking into +account any applicable legal advice. +(3) MEDICAL BENEFITS +The Group has adopted an employee share purchase scheme for the key employees of the Company and its +subsidiaries. Refer to Note 36 for more details. +(4) SHARE PURCHASE SCHEME +57. EVENTS AFTER THE REPORTING PERIOD +Certain comparative figures have been reclassified or restated to conform to the current year's presentation. +140,336 +Annual Report 2017 +Equity +Equity and liabilities +Total assets +55. EMPLOYEE BENEFITS (CONTINUED) +Other assets +Property and equipment +Equity investments +Investments in subsidiaries and associates +Fixed maturity investments +Cash and amounts due from banks and other financial institutions +Assets +(in RMB million) +(1) BALANCE SHEET OF THE HOLDING COMPANY: +59. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING COMPANY +Ping An Insurance (Group) Company of China, Ltd. +290 +For the year ended 31 December 2017 +More than 5 years +FINANCIAL STATEMENTS +Unused limit of credit cards and irrevocable loan commitments +Total +99,287 +Share capital +494,293 +649,114 +Credit risk weighted amounts of credit commitments +176,352 +217,364 +As at 31 December 2017, apart from the above irrevocable credit commitments, revocable loan commitments +granted by the Group amounted to RMB1,736.0 billion (31 December 2016: RMB2, 148.2 billion). Since these +commitments are revocable under certain conditions or would be automatically revoked should the +creditworthiness of the borrower deteriorates, the total commitment amount does not necessarily represent +future cash requirements. Credit commitments disclosed in the table above do not include the financial +guarantees accounted for as insurance contracts by the Group. +(4) OPERATING LEASE RENTAL RECEIVABLES +The Group leases its investment properties under various rental agreements. Future minimum lease +receivables under non-cancellable operating leases are as follows: +(in RMB million) +Within 1 year +1 to 5 years +31 December 2017 +31 December 2016 +2,196 +Ping An Insurance (Group) Company of China, Ltd. 289 +Annual Report 2017 +The employees of the Group are entitled to participate in and make contributions to various government +sponsored funds for housing purposes. The Group contributes on a monthly basis to these funds based +on certain percentages of the salaries of the employees. The Group's liability in respect of these funds is +limited to the contributions payable in each period. +(2) HOUSING BENEFITS +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +relevant government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +Group life insurance but the amounts involved are insignificant. +(1) PENSION +Notes to Consolidated Financial Statements +55. EMPLOYEE BENEFITS +12,072 +3,295 +4,784 +5,408 +5,092 +1,521 +10,224 +31 December 2017 +219,178 +21,539 +1,165 +955 +12,990 +9,205 +233,965 +The balance sheet of the Company was approved by the Board of Directors on 20 March 2018 and was +signed on its behalf. +MA Mingzhe +Director +SUN Jianyi +Director +YAO Jason Bo +Director +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 291 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +Others +associates and jointly controlled +entities +549,827 +As at 31 December 2017 +Other capital reserve pick-up from +Share purchase scheme +25 +Appropriations to surplus reserves +Other comprehensive income +Profit for the year +As at 1 January 2017 +(in RMB million) +(2) RESERVE MOVEMENT OF THE HOLDING COMPANY: +59. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING COMPANY +(CONTINUED) +Dividend declared +31 December 2016 +950 +11,800 +11,528 +13,842 +17,947 +3,001 +6,802 +191,041 +182,067 +73 +16 +4,469 +818 +233,965 +219,178 +Reserves +Retained profits +Total equity +Liabilities +209,973 +220,975 +49,826 +59,072 +141,867 +143,623 +7,300 +18,280 +Total equity and liabilities +Total liabilities +Other liabilities +Income tax payable +Assets sold under agreements to repurchase +Due to banks and other financial institutions +18,280 +353,957 +Interest income from +103,097 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 287 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2017 +53. SIGNIFICANT RELATED PARTY TRANSACTIONS (CONTINUED) +(2) THE SUMMARY OF SIGNIFICANT RELATED PARTY TRANSACTIONS IS AS FOLLOWS: +(in RMB million) +CP Group Ltd. +Premiums income from +Claims expenses to +Rental income from +Goods purchased from +Lufax +As at 31 December 2017, CP Group Ltd. indirectly held 9.68% equity interests in the Company and is the +largest shareholder of the Company. +Interest expenses to +Other income +2017 +2016 +4 +1 +25 +29 +32 +29 +3-22 +39 +92 +490 +1,296 +Other expenses +Parent of shareholders +Shareholder +Relationship with the Company +Shenzhen Investment Holdings Co. Ltd. +52. FIVE HIGHEST PAID INDIVIDUALS +The five individuals whose emoluments were the highest in the Group include 3 (2016: 3) key management +members whose emoluments were reflected in the analysis presented in Note 51. +As at 1 January 2016 +Details of emoluments of the remaining highest paid individuals are as follows: +(in RMB million) +2017 +35 +Salaries and other short term employee benefits after tax +2016 +25 +The number of non-key management personnel whose emoluments after tax fell within the following bands +is as follows: +RMB7,000,001 +RMB10,000,001 +- +RMB10,000,000 +- +RMB13,000,000 +RMB13,000,001 - RMB16,000,000 +Charoen Pokphand Group Co., Ltd. ('CP Group Ltd.') +Name of related parties +(1) THE COMPANY'S RELATED PARTIES WHERE SIGNIFICANT INFLUENCE EXISTS INCLUDING +CERTAIN SHAREHOLDERS ARE SET OUT BELOW: +53. SIGNIFICANT RELATED PARTY TRANSACTIONS +Under PRC tax regulations, individual income tax is calculated at progressive rates with a cap of 45%. +The effective income tax rates of the five highest paid individuals in Mainland China of the Group +were approximately 42.94%-43.45% (2016: 42.77%-43.14%) for 2017 and the average effective tax rate was +approximately 39.70% (2016: 42.90%). +1 +898 +RMB19,000,001 - RMB22,000,000 +2016 +1 +2017 +RMB19,000,000 +- +RMB16,000,001 +2 +1,483 +2,246 +1,504 +8,512 +The Group leases office premises and staff quarters under various rental agreements. Future minimum lease +payments under non-cancellable operating leases are as follows: +(in RMB million) +Within 1 year +1 to 5 years +More than 5 years +288 +Annual Report 2017 +31 December 2017 +31 December 2016 +6,902 +13,996 +6,472 +13,042 +1,359 +2,101 +22,257 +21,615 +55,763 +Letters of credit issued +82,107 +50,039 +Guarantees issued +364,623 +9,467 +248,155 +31 December 2017 +Bank acceptances +(in RMB million) +(3) CREDIT COMMITMENTS +54. COMMITMENTS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +31 December 2016 +Subtotal +2,322 +5,922 +3,545 +In 2016, in addition to transactions and balances stated above, the Group transferred 100% share holding of +Gem Alliance Limited to Lufax, which issued convertible bonds amounting to US$1,953.8 million to the Group +as the consideration. As at 31 December 2017, the Group still held these convertible bonds. +(3) THE SUMMARY OF BALANCES OF THE GROUP WITH RELATED PARTIES IS AS FOLLOWS: +(in RMB million) +CP Group Ltd. +31 December 2017 +31 December 2016 +Customer deposits and payables to brokerage customers +Lufax +Customer deposits and payables to brokerage customers +Loans and advances to customers +Accounts payables and other payables +2 +5 +18,789 +11,260 +1,720 +2,800 +31 December 2016 +31 December 2017 +(2) OPERATING LEASE COMMITMENTS +Authorized, but not contracted for +Contracted, but not provided for +(in RMB million) +6,190 +The Group had the following capital commitments relating to property development projects and +investments: +54. COMMITMENTS +Accounts receivables and other receivables +4,259 +11,022 +13,246 +15,786 +(1) CAPITAL COMMITMENTS +Profit for the year +A share The Shanghai Stock Exchange +Dividend declared +H share +A share +STOCK SHORT NAME AND CODE +H share The Stock Exchange of Hong Kong Limited +TYPE OF SECURITY AND LISTING PLACE +MA Mingzhe +LEGAL REPRESENTATIVE +Ping An of China +Short name of the Company (Chinese/English) +中國平安 +Ping An Insurance (Group) Company of China, Ltd. +Full name of the Company (Chinese/English) +中國平安保險(集團)股份有限公司 +REGISTERED NAMES +Corporate Information +OTHER INFORMATION +中國平安 +Ping An Insurance (Group) Company of China, Ltd. 295 +The Articles of Association of Ping An Insurance (Group) Company +of China, Ltd. +The Model Code for Securities Transactions by Directors of Listed +Companies as contained in Appendix 10 to the HKEx Listing Rules +The Securities and Futures Ordinance (Chapter 571 of the Laws of +Hong Kong) +The Corporate Governance Code as contained in Appendix 14 to +the HKEX Listing Rules (formerly known as the Code on Corporate +Governance Practices) +The Rules Governing the Listing of Stocks on Shanghai Stock +Exchange +The Rules Governing the Listing of Securities on The Stock Exchange +of Hong Kong Limited +The Shanghai Stock Exchange +The Stock Exchange of Hong Kong Limited +The People's Bank of China +Ministry of Finance of the People's Republic of China +Articles of Association +Model Code +SFO +Corporate Governance Code +Annual Report 2017 +Ping An of China +601318 +2318 +AUTHORIZED REPRESENTATIVES +Other comprehensive income +COMPANY WEBSITE +518033 +POSTAL CODE +Shenzhen +Futian District, +No. 5033 Yitian Road, +Ping An Finance Center, +47th, 48th, 109th, 110th, 111th and 112th Floors, +PLACE OF BUSINESS +Shenzhen +Futian District, +Fu Hua No. 3 Road, +Galaxy Development Center, +Offices at 15th, 16th, 17th and 18th Floors, +REGISTERED ADDRESS +PR@pingan.com.cn +SUN Jianyi +YAO Jun +SECRETARY OF THE BOARD OF DIRECTORS +SHENG Ruisheng +COMPANY SECRETARY +YAO Jun +SSE Listing Rules +SECURITIES AFFAIRS REPRESENTATIVE +TELEPHONE ++86 400 8866 338 +FAX ++86 755 8243 1029 +E-MAIL +IR@pingan.com.cn +LIU Cheng +DESIGNATED MEDIA FOR INFORMATION +HKEx Listing Rules +HKEX +Gem Alliance Co., Ltd., a subsidiary of Lufax Holding +Lu International (Singapore) Financial Asset Exchange Pte. Ltd., a +subsidiary of Lufax Holding +Shanghai Lujiazui International Financial Asset Exchange Co., Ltd., a +subsidiary of Lufax Holding +Lufax Holding Co., Ltd., an associate of the Company +Ping An Technology (Shenzhen) Co., Ltd., a subsidiary of Ping An +Financial Technology +Ping An of China Securities (Hong Kong) Co., Ltd., a subsidiary of +Ping An Securities +Ping An Pioneer Capital Co., Ltd., a subsidiary of Ping An Securities +Ping An Caizhi Investment Management Co., Ltd., a subsidiary of +Ping An Securities +PA Haofang +Autohome +Wanjia Healthcare +Qianhai Credit Centre +Ping An Healthcare Technology +OneConnect +The companies under Gem Alliance Limited with the business +including financing guarantee, commercial factoring and micro- +lending +Ping An Good Doctor +QEX +CQFAE +Puhui Business +Gem Alliance Limited +Lu International +Lufax +Lufax Holding +Ping An Technology +Ping An Securities (Hong Kong) +Ping An Pioneer Capital +Ping An Caizhi +Definitions +294 +OTHER INFORMATION +E-wallet +Chongqing Financial Assets Exchange Co., Ltd., a subsidiary of Lufax +Holding +Shenzhen Qianhai Financial Assets Exchange Co., Ltd., a subsidiary +of Gem Alliance Limited +Ping An E-wallet Electronic Commerce Co., Ltd., a subsidiary of Ping +An Financial Technology +PBOC +Ministry of Finance +China Banking Regulatory Commission +China Insurance Regulatory Commission +CBRC +CIRC +CSRC +China Securities Regulatory Commission +All premiums received from the policies underwritten by the +Company, which are prior to the significant insurance risk testing +and separating of hybrid contracts +International Financial Reporting Standards issued by the +International Accounting Standards Board +The No. 2 Interpretation of Accounting Standards for Business +Enterprises (Cai Kuai [2008] No. 11) issued by the Ministry of Finance +The Accounting Standards for Business Enterprises and the other +relevant regulations issued by the Ministry of Finance of the +People's Republic of China +Chinese Renminbi unless otherwise specified +Charoen Pokphand Group Co., Ltd., the flagship company of CP +Group +Ping An PUHUI Real Estate Service Company, Ltd., a subsidiary of +Ping An Financial Technology +Written Premium +IFRS +Ping An Healthcare and Technology Company Limited, an associate +of the Company +OneConnect Financial Technology Co., Ltd., an associate of the +Company +Ping An Medical and Healthcare Management Co., Ltd., an associate +of the Company +Shenzhen Qianhai Credit Service Centre Co., Ltd., a subsidiary of +Ping An Financial Technology +Ping An Wanjia Healthcare Investment Management Co., Ltd., a +subsidiary of Ping An Financial Technology +Autohome Inc., a subsidiary of Ping An Financial Technology +SSE +Ping An Property (Shanghai) E-commerce Co., Ltd., a subsidiary of +Ping An Financial Technology +Ping An Insurance (Group) Company of China, Ltd. +PAES +CP Group Ltd. +RMB +CAS +No. 2 Interpretation +Annual Report 2017 +DISCLOSURE OF A SHARE +www.pingan.cn +Shanghai Securities News, +533 +877 +12,164 +8,498 +395 59,072 202,695 +395 +34,070 +28,678 +173,110 +28,678 +(285) +(285) +2,868 +(10,054) (10,054) +(2,868) +244 +244 +128,737 +128,737 +248 +11,366 +395 +49,826 191,693 +According to the Company's articles of association, the Company shall set aside 10% of its net profit +determined in its statutory financial statements, prepared in accordance with PRC Accounting Standards, +to a statutory surplus reserve fund. The Company can cease such profit appropriation to this fund if its +balance reaches 50% of the Company's registered share capital. The Company may also make appropriations +from its net profit to the discretionary surplus reserve fund provided the appropriation is approved by a +resolution of the shareholders. These reserves cannot be used for purposes other than those for which they +are created. Profits are used to offset prior year losses before allocations to such reserves. +Subject to resolutions passed in shareholders' meetings, the statutory surplus reserve fund, discretionary +surplus reserve fund and capital reserve can be transferred to share capital. The balance of the statutory +surplus reserve fund after transfers to share capital shall not be less than 25% of the registered capital. +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic or +other losses as incurred by companies operating in the insurance, banking, trust, securities, futures and fund +businesses. The Group's respective entities engaged in such businesses would need to make appropriations +for such reserves based on their respective year-end profit or risk assets, as determined in accordance with +PRC Accounting Standards, and based on the applicable PRC financial regulations, in their annual financial +statements. Such reserves are not available for profit distribution or transfer to capital. +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +292 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Definitions +In this report, unless the context otherwise indicates, the following expressions shall have the following +meanings: +Ping An, Company, the Company, +Group, the Group, Ping An Group +China Securities Journal, +1,121 +2,251 +76 +128,737 +Appropriations to surplus reserves +Share purchase scheme +As at 31 December 2016 +Available- +for-sale +Share investment +premium +reserve +Others +Surplus +reserve +fund +General +reserve +Retained +profits +Total +128,737 +248 +1,121 +11,366 +395 +49,826 +191,693 +(150) +(150) +- +1,145 +1,145 +135 +Ping An Property & Casualty, +Ping An P&C +(798) +798 +(19,194) (19,194) +(172) +(172) +29,238 29,238 +- +135 +Ping An Health +Ping An Life +Ping An Trust +Ping An Annuity +AMERICAN DEPOSITARY SHARES REGISTRAR +Wan Chai, Hong Kong +183 Queen's Road East, +17M Floor, Hopewell Centre, +Computershare Hong Kong Investor Services Limited +H SHARE REGISTRAR +No. 15 Queen's Road, +Central, Hong Kong +17/F Floor, Edinburgh Tower, The Landmark, +DLA Piper Hong Kong +LEGAL ADVISOR +PricewaterhouseCoopers +22/F, Prince's Building, +Central, Hong Kong +International Auditor +Kevin Chen HUANG +Charles CHOW +Name of Certified Public Accountants +Huangpu District, Shanghai, PRC +Securities Times, and Securities Daily +WEBSITES FOR THE PUBLICATION OF THE +REGULAR REPORTS +www.sse.com.cn +www.hkexnews.hk +LOCATION OF REGULAR REPORTS AVAILABLE +FOR INSPECTION +296 +Board Office of the Company +PricewaterhouseCoopers Consultants (Shenzhen) +Limited +AUDITORS AND PLACES OF BUSINESS +Domestic Auditor +PricewaterhouseCoopers Zhong Tian LLP +11/F, PricewaterhouseCoopers Center, +2 Link Square, 202 Hu Bin Road, +CONSULTING ACTUARIES +Annual Report 2017 +The Bank of New York Mellon +Ping An Insurance (Group) Company of China, Ltd. 293 +Ping An New Capital +Ping An Insurance (Group) Company of China, Ltd. +Ping An Life Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Property & Casualty Insurance Company of China, Ltd., a +subsidiary of the Company +Ping An Health Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Annuity Insurance Company of China, Ltd., a subsidiary of +the Company +China Ping An Trust Co., Ltd., a subsidiary of the Company +Ping An New Capital Investment Co., Ltd., a subsidiary of Ping An +Trust +Ping An Securities +Ping An Asset Management +Ping An Bank +SDB, Original SDB, Shenzhen +Development Bank +Ping An Insurance (Group) Company of China, Ltd. +Ping An Overseas Holdings +Ping An Financial Leasing +Original Ping An Bank +Ping An Hong Kong +Annual Report 2017 +Ping An Futures Co., Ltd., a subsidiary of Ping An Securities +Ping An of China Asset Management (Hong Kong) Co., Ltd., a +subsidiary of Ping An Overseas Holdings +China Ping An Insurance (Hong Kong) Co., Ltd., a subsidiary of Ping. +An Overseas Holdings +Ping An Financial Technology +Ping An International Financial Leasing Co., Ltd., a subsidiary of the +Company +China Ping An Insurance Overseas (Holdings) Limited, a subsidiary +of the Company +Shenzhen Ping An Financial Technology Consulting Co., Ltd., a +subsidiary of the Company +Original Shenzhen Development Bank Co., Ltd., an associate of the +Company since May 2010, became a subsidiary of the Company in +July 2011. On July 27, 2012, its name was changed to "Ping An Bank +Co., Ltd." +Ping An Bank Co., Ltd., a subsidiary of the Company +Ping An Asset Management Co., Ltd., a subsidiary of the Company +Ping An Securities Co., Ltd., a subsidiary of Ping An Trust +Ping An Futures +Ping An Asset Management +(Hong Kong) +Original Ping An Bank Co., Ltd., became a subsidiary of SDB in +July 2011; before that, it was a subsidiary of the Company. It was +deregistered on June 12, 2012 due to absorption merger by SDB +With a Thankful Heart +PINGAN 32 +Embracing the Future +1988-2018 +30 +This report is printed on environmental friendly paper +manufactured from elemental chlorine-free pulp and acid free. +In 2018, Ping An will celebrate +its 30th anniversary. For 30 +years, we have closely followed. +national strategies, sought +growth via innovation, and +won worldwide recognition +for tremendous achievements. +Going forward, we will +remain true to our original +aspiration and implement the +strategy of pursuing "finance ++ technology" and exploring +"finance + ecosystem" to create +more value. The covers' main +color should be celebrative +red. Use a 3D effect to show +the "weight" of Ping An's +turning 30. Ornament the +covers with silk braids to show +Ping An's brand philosophy of +"embracing the future with a +thankful heart." +2017 Annual Report +2016 +4,803 +premium +Including: regular +(28.4) +11,319 +8,109 +channel +27.3 +373,781 +475,895 +Total +Bancassurance +27.3 +152,300 +193,830 +Sub-total +3,041 +57.9 +Claims and policyholders' benefits +Telemarketing, +76.8 +Written premium +The written premium of the life and health +insurance business is analyzed below by +policyholder type and channel: +The written premium of the life and health +insurance business is analyzed below by region: +(in RMB million) +15,680 +others +36.2 +27.8 +20,519 +Surrenders +internet and +Change (%) +2016 +2017 +(in RMB million) +16,050 +94,276 +128,437 +premium +28.9 +353,494 +455,611 +Retail business +27.2 +22,912 +29,149 +Shandong +Change (%) +2016 +2017 +(in RMB million) +31.5 +64,537 +84,870 +Guangdong +Change (%) +Jiangsu +2017 +27,201 +24.3 +Including: regular +26.0 +20,782 +26,179 +Zhejiang +34.5 +101,634 +136,657 +The agent channel +19.2 +22,178 +26,431 +Beijing +31.7 +121,822 +160,446 +New Business +21,891 +Claim expenses of +10,842 +(1) Net investment income includes interest income from +deposits and bonds, dividend income from equity +investments, rents from investment properties, and the +share of profits and losses of associates and jointly +controlled entities. +36 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 35 +Annual Report 2017 +(3) Figures may not match the calculation due to rounding. +(www.pingan.cn). +(2) For details of Ping An Property & Casualty's +solvency margin, please visit the Company's website +capital/minimum capital. +(1) Core solvency margin ratio = core capital/minimum +capital; comprehensive solvency margin ratio = actual +In 2017, the net investment income fell by +0.2% year on year, mainly due to the declined +income from fixed-income assets and the +deceased dividend from equity investments. +The net investment yield was 5.8%. Benefiting +from a capital market recovery, gains from +stock and fund trading increased. In 2017, the +total investment income of the property and +casualty insurance business gained a growth of +27.2% year on year, with a total investment yield +of 5.3%. +36 +(3) Net exchange gains or losses on investment assets +denominated in foreign currencies are excluded from +computing of the above yields. Average investment +assets used as the denominator are computed in line with +principles of the Modified Dietz method. +-49.8 pps +267.3 +217.5 +solvency margin +ratio (%) (regulatory +requirement ≥100%) +Comprehensive +-43.4 pps +237.4 +194.0 +requirement ≥50%) +ratio (%) (regulatory +(2) Realized gains include capital gains from securities +investments. +0.5 pps +Business Analysis +The total investment yield and net investment yield on insurance funds for +2017 were 6.0% and 5.8% respectively, higher than industry averages and +Ping An's ultimate investment return assumption. +Premium income in +total +215,984 +177,908 +21.4 +Others +12,499 +9,447 +32.3 +Premium income in +total +215,984 +Investment Portfolio of Insurance +Funds +177,908 +Auto insurance: The premium income grew +by 14.8% year on year, mainly due to our +efforts to provide good customer services in a +favorable market environment with innovative +technologies, and the continuous and steady +growth in premium income from cross-selling +and car dealers. +Non-auto insurance: The premium income +delivered a year-on-year increase of 59.2%. +In 2017, the premium income of guarantee +insurance jumped from RMB8,136 million in +2016 to RMB19,880 million, mainly boosted by +adjustments to product structures and business +activities, and quick development of the online +business model. The premium income of special +risk insurance, liability insurance and home +contents insurance grew by 45.6%, 21.3% and +50.0% year on year respectively. +Accident and health insurance: The accident +and health insurance business developed +steadily, with a year-on-year increase of 32.1% +in premium income. +Below is a breakdown of premium income for +our property and casualty insurance business. +by region: +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +With risk prevention as a precondition, +we constantly improved investment risk +management. Firstly, we constantly enhanced +risk management in accordance with Solvency +Aligned Risk Management Requirement and +Assessment (SARMRA). We proactively +improved organization structures, policies, +procedures and reports, and systems and +data to strengthen abilities to manage market +and credit risks. Secondly, we built a robust +platform for quantitative asset and liability +management to enhance the management +system, strengthen the management capability, +and prevent asset-liability mismatch risks. +Thirdly, we developed the framework for +managing and monitoring insurance fund +operations, enhanced rules for credit rating and +counterparty management, and strengthened +procedures for risk management before, +during, and after investment deals. Fourthly, +we closely monitored and promptly addressed +risks in the portfolio of insurance funds via +risk management efforts such as five-category +asset classification, audits of internal controls +over insurance fund operations, internal risk +reserves, and the public opinion warning +system. Meanwhile, we constantly built the +credit risk rating and risk management teams +to manage credit risks. We have evaded many +widely recognized credit events thanks to +abundant experience and strict credit rating +criteria. +In 2017, amid recoveries of the world's major +economies, China's economy picked up steadily +while financial regulation strengthened. +A-shares diverged and bond yields soared due +to tighter liquidity and financial regulation. We +properly adjusted asset allocation to protect +and increase the value of insurance assets via +robust asset-liability management on the basis +of in-depth research on capital markets. Firstly, +when bonds adjusted, we lengthened asset +durations to improve asset-liability matching. +Secondly, we increased the proportion of +equity assets in the portfolio, effectively seized +opportunities in equity markets, and expanded +our exposure to blue chips to gain excess +returns. Thirdly, we increased holdings of Hong +Kong stocks via the Hong Kong Stock Connect +to profit from lower valuations of Hong Kong +stocks. +The insurance funds are formed by the funds +available for investment from the Company +and its subsidiaries engaged in the insurance +business. +Ping An constantly improved risk management to ensure overall +investment risks are controllable. +21.4 +4.8 +5.3 +yield (%) (3) +(in RMB million) +Change +December 31 December 31 +N/A +104 +(51) +investment assets +Solvency Margin of Ping An Property & +Casualty +In 2017, Ping An Property & Casualty's income +tax grew by 111.4% year on year, largely due to +limited tax-free revenue in this reporting period +and an increase in the commission for business +growth. +Income Tax +2017 +Impairment losses on +(80) +44 +fair value changes +Profit or losses from +(0.2) +(69.2) +(3,685) +(1,136) +Realized gains (2) +12,836 +12,810 +N/A +2016 +(%) +Total investment +Core solvency margin +Total investment +35.2 +26,725 +36,141 +Minimum capital +-1.0 pps +6.8 +5.8 +yield (%) (3) +Net investment +10.0 +71,439 +78,595 +Actual capital +10.5 +63,439 +70,095 +Core capital +27.2 +9,175 +11,667 +income +33.8 +17,071 +22,843 +Direct selling +assets +219,006 +190,192 +15.1 +Non-auto insurance +106 +88 +20.5 +Total investment +yield (%) +Average investment +5.3 +0.5 pps +FINANCIAL ANALYSIS +In 2017, the Company redefined business +segments according to its operations and +management. The property and casualty +insurance business represents only business +results of Ping An Property & Casualty, while +Ping An Hong Kong has been placed under +another business segment named “other +businesses and elimination". To be comparable, +figures in 2016 have been restated accordingly. +Net profit +(1) Total investment income includes investment income +and share of profits or losses of associates and jointly +controlled entities in the segmented income statement. +Other net revenue and +expenses +120 +(95) +N/A +4.8 +20.5 +88 +106 +(24.5) +Including: +Non-auto insurance +6,712 +5,709 +17.6 +Combined ratio of +catastrophes (%) +0.18 +0.40 +-0.22 pps +Accident and health +insurance +58 +35 +65.7 +Total investment +income(¹) +11,667 +9,175 +27.2 +Inward reinsurance +premium +Profit before tax +Income tax +income (1) +18,899 +23.4 +(6.8) +Non-auto insurance +38,929 +24,452 +59.2 +Cross-selling +39,192 +29,671 +32.1 +Accident and health +63,223 +Car dealers +41,485 +21.7 +insurance +6,547 +4,955 +32.1 +Agencies +32,047 +17,011 +88.4 +50,488 +58,915 +online channels +14.8 +(5,527) +(2,614) +111.4 +13,372 +12,700 +5.3 +32 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +2017 +2016 +Change (%) +Premium Income +Below is a breakdown of premium income for +our property and casualty insurance business +by product type: +(in RMB million) +Below is a breakdown of premium income for +our property and casualty insurance business. +by channel: +(in RMB million) +2016 +Change (%) +Telemarketing and +Auto insurance +170,508 +148,501 +15,314 +9,971 +2016 Change (%) +Net investment +170,508 +42,957,205 +Auto insurance +liabilities +ratio +profit +expenses +premium +income +contract +159,019 +Combined +Claim +Earned +Premium +Insured +amount +(in RMB million) +Insurance +Among all insurance products offered by Ping An Property & Casualty, the top five sources of +premium income were auto insurance, guarantee insurance, liability insurance, accidental injury +insurance, and corporate property and casualty insurance. Premium income of these five insurance +segments accounted for 96.1% of Ping An Property & Casualty's total premium income in 2017. +Operating Data by Product Type +Ping An Property & Casualty persisted in innovation and development, and continued to improve +its professional and technical expertise while maintaining sound profitability. +Property and Casualty Insurance +Business +Underwriting +Business Analysis +89,563 +97.5% +1,059 +1,447 +4,851 +5,633 +Accidental injury insurance 436,784,747 +6,506 +91.2% +425 +2,651 +4,805 +4,032 +6,289 +Liability insurance +31,830 +88.6% +1,379 +8,130 +12,066 +19,880 +264,214 +Guarantee insurance +128,080 +57,539,191 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 33 +Annual Report 2017 +8,869 +12,705 +Zhejiang +17.2 +11,432 +13,395 +Sichuan +30.4 +10,403 +13,568 +17.2 +Shanghai +12,155 +14,960 +25.3 +27,771 +34,799 +Guangdong +Jiangsu +Change (%) +2016 +2017 +(in RMB million) +23.1 +89,427 +72,603 +23.2 +(2) Loss ratio = claim expenses/net earned premiums. +(1) Expense ratio = (commission expenses of insurance +business + administrative expenses - reinsurance +commission revenue)/net earned premiums. +0.3 pps +95.9 +96.2 +Combined ratio (%) +2.2 pps +54.4 +56.6 +Loss ratio (%) (2) +-1.9 pps +41.5 +39.6 +Expense ratio (%) (1) +Change +2016 +2017 +Combined Ratio +Subtotal +21.4 +177,908 +215,984 +Premium income in +total +78.2% +4,034 +Corporate property and +casualty insurance +34,596 +Auto insurance +2016 Change (%) +2017 +(in RMB million) +(5.6) +44,358 +41,886 +Total +12.9 +21,019 +658 +on receivables and +others +Impairment losses +(66.3) +4,006 +1,349 +Tax and surcharges +Commission Expenses of Insurance Operations +In 2017, claim expenses rose by 27.7% year on +year due to continued growth in insurance +business size. +0.3 +39,694 +743 +Non-auto insurance +2,904 +3,359 +(in RMB million) +Total Investment Income +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +34 +3.7 pps +14.3 +18.0 +premium income (%) +as a percentage of +Commission expenses +53.4 +25,414 +38,973 +expenses +Total commission +In 2017, administrative expenses dropped by +5.6% year on year, driven by reductions in tax +and surcharges as a result of the reform of +replacing business tax with value-added tax. +42.2 +1,036 +1,473 +insurance +Accident and health +64.6 +(13.5) +39,794 +2017 +Operating expenses +83,398 +188,405 +96.2% +7,112 +106,474 +188,219 +215,984 +N/A +Total +12,160 +105.0% +Claim expenses +(242) +4,803 +8,438 +Others(1) +5,795 +82.8% +459 +1,393 +2,675 +5,236 +12,952,881 +3,290 +(in RMB million) +2017 +2016 +106,474 +Total claim expenses +Change (%) +2016 +2017 +(in RMB million) +Administrative expenses +In 2017, commission expenses of insurance +operations grew by 53.4% year on year, while +their proportion in premium income climbed by +3.7 pps, mainly due to premium income growth +and intensified competition. +(1) Others include health insurance, agricultural insurance, and credit insurance. +4.7 +1,976 +2,069 +insurance +Accident and health +66.1 +8,936 +14,842 +Non-auto insurance +23.6 +72,486 +89,563 +Auto insurance +Change (%) +27.7 +7,524 +2017 +0.3 pps +Policyholder dividends climbed 16.8% year on +year as a result of growth in the participating +insurance business. +Net increase in insurance reserves increased by +38.6% compared with the prior year, mostly due +to business growth, business structure changes, +together with movement of the benchmarking +yield curve for measuring reserves for +insurance contracts. +Interest credited to policyholder contract +deposits was up 37.5% year on year as higher +investment income increased interest payment +on universal insurance accounts. +Total investment income +(in RMB million) +2017 +Auto insurance +Change (%) +Net investment +income (1) +Realized gains (2) +Profit or loss from fair +value changes +Impairment losses on +investment assets +107,827 +94,542 +Life and Health Insurance Business +14.1 +(11,713) +N/A +640 +2,655 +(75.9) +96 +(617) +N/A +Total +113,811 +5,248 +Business Analysis +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 27 +44,237 +Annuities increased 24.8% year on year, +primarily thanks to growth in business size. +49.7 +Casualty & short-term +health insurance +34,537 +26,819 +Annuity +8,189 +12,605 +28.8 +(35.0) +Maturity and survival benefits grew by 13.0% +year on year because survival benefits of some +insurance products reached its peak in 2017. +Investment-linked +insurance +1,582 +1,752 +(9.7) +Total +475,895 +373,781 +27.3 +Death, injury and medical care benefits were +31.5% higher year on year, driven by growth +in long-term health insurance and universal +insurance business. +Annual Report 2017 +84,867 +66,205 +34.1 +yield (%) (3) +Total investment +yield (%) (3) +Administrative expenses +(in RMB million) +Tax and surcharges +Operating expenses +Impairment losses +on receivables and +others +Total +2017 +2016 +Change (%) +In 2017, the commission expense of the +insurance business (mainly paid to the +Company's sales agents) increased by 38.2% +year on year due to expansion of the insurance +business. +742 +46,766 +39,516 +(6.2) +18.3 +61 +42 +45.2 +47,569 +40,349 +17.9 +In 2017, the taxes and surcharges dropped by +6.2% year on year as a result of the reform of +replacing business tax with value-added tax. +The operating expenses increased by 18.3% +year on year mainly due to expansion of the +insurance business and higher operating costs +such as labor and office expenses. +791 +38.2 +56,249 +77,754 +5.8 +6.0 +-0.2 pps +6.1 +5.3 +0.8 pps +Commission expenses on insurance operations +(in RMB million) +Change (%) +2017 +2016 +Health insurance +26,159 +17,420 +50.2 +Accident insurance +7,130 +5,681 +25.5 +Life insurance and +others +44,465 +33,148 +34.1 +Total +Net investment +(1) Net investment income includes interest from deposits +and bonds, dividends from equity investments, and rents +from investment properties and the share of profits and +losses of associates and jointly controlled entities. +insurance +55.1 +13.0 +channel +6,741 +5,217 +29.2 +Death, injury and +Telemarketing, +medical care +internet and +benefits +24,520 +18,897 +31.5 +others +20,165 +13,438 +50.1 +Reinsurer's share of +Group business +20,284 +20,287 +claim expenses of +14,372 +27,709 +benefits +Bancassurance +Including: regular +insurance contracts +premium +12,063 +8,751 +37.8 +Claims paid +13,032 +10,915 +19.4 +Renewed business +295,165 +231,672 +27.4 +Annuities +7,371 +5,907 +24.8 +The agent channel +268,259 +213,017 +25.9 +Maturity and survival +New business +Long-term health +20,252 +insurance contracts +product type: +Total +320,957 +241,283 +33.0 +(in RMB million) +2017 +2016 +Change (%) +Participating insurance +37.5 +187,374 +29.7 +Universal insurance +98,790 +92,860 +6.4 +Claims paid grew by 19.4% year on year, +primarily due to continued growth in casualty & +short-term health insurance business. +Traditional life +insurance +79,218 +51,089 +144,419 +17,365 +23,873 +deposits +(2,001) +(2,286) +(12.5) +Renewed business +32 +27 +18.5 +Policyholder dividends +13,129 +11,236 +16.8 +Net increase in +Total +475,895 +373,781 +27.3 +insurance reserves +198,428 +143,204 +38.6 +Interest credited to +The written premium of the life and health +insurance business is analyzed below by +policyholder contract +20,260 +(2) Realized gains include realized capital gains from +securities investments. +2016 +In 2017, the net investment yield of the life and +health insurance business was 5.8%, down 0.2 +pps, largely due to a decrease in interest rates +of bonds and lower dividend income from fund +investment. Amid improved capital markets, the +total investment income of the life and health +insurance business grew 34.1% year on year, +and the total investment yield was 6.1%, up 0.8 +pps year on year. +52,063 +40.571 +28.3 +1,683 +1,502 +12.1 +53,746 +42,073 +27.7 +Distribution network +Number of direct sales +representatives +(%) +7.768 +1.4 +(1) In 2017, Ping An Property & Casualty optimized the +standards for defining corporate customers and restated +the data for 2016. The new standards reflect the number +of corporate customers more objectively. +Ping An Property & Casualty distributed +its products mainly through its network +of 42 branches and over 2,510 tier-3 +and tier-4 branches across China. Main +distribution channels included in-house sales +representatives, sales agents, insurance +brokers, telemarketing, online marketing and +cross-selling. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 31 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Property and Casualty Insurance +Business +Reinsurance Arrangement +7.658 +Ping An Property & Casualty maintained a +proactive and prudent approach to reinsurance, +which strengthened its underwriting +capabilities, diversified operating risks and +ensured long-term healthy and steady growth. +It deepened cooperation with reinsurers to +increase ceding channels. The reinsurance +business of Ping An Property & Casualty +received strong support in key reinsurance +markets in Europe, the U.S., Bermuda and +Asia. Ping An Property & Casualty has been in +close cooperation with nearly 100 reinsurance +companies and reinsurance brokers worldwide, +including China Property & Casualty Re, Swiss +Re, Munich Re and Hannover Re. +2016 +Number of customers +(in thousand) +Retail +Corporate (1) +Adhering to a customer-centric model, Ping +An Property & Casualty has been honored as +China's "No.1 Brand" of auto insurance and +property and casualty insurance for seven +consecutive years and outpaced peers by +customer satisfaction. +Premium and Market Share +The premium income and market share of Ping +An Property & Casualty are as follows. Ping +An Property & Casualty is the second largest +property and casualty insurance company in +China by premium income. +(in RMB million) +Premium income +Including: auto +insurance +Market share (%) (1) +Including: market share +of auto insurance (%) +2017 +2016 Change (%) +215,984 +177,908 +Total +21.4 +148,501 +14.8 +20.5 +19.2 +1.3 pps +22.7 +21.7 +1.0 pps +(1) The market share was calculated in accordance with the +PRC insurance industry data published by the CIRC. +Number of Customers and Distribution Network +December 31 December 31 +Change +2017 +170,508 +Premium income +operations +Administrative +53.4 +(41,886) +(44,358) +(5.6) +commission revenue +6,226 +6,059 +2.8 +(in RMB million) +2017 +(25,414) +2016 Change (%) +7,112 +6,234 +14.1 +Ceded premium +14,294 +15,715 +(9.0) +Combined ratio (%) +96.2 +95.9 +Underwriting profit +(38,973) +of insurance +Commission expenses +expenses +Reinsurance +Results of Operation +(in RMB million) +2017 +2016 +Change (%) +215,984 +177,908 +21.4 +Reinsurance premium +income +106 +88 +20.5 +Premium income +Net earned premiums +216,090 +177,996 +21.4 +(3) Net exchange gains or losses on investment assets +denominated in foreign currencies are excluded from +computing of the above yields. Average investment +assets used as the denominator are computed in line +with principles of the Modified Dietz method. +153,345 +22.7 +Claim expenses +(106,474) +(83,398) +27.7 +For property and casualty insurance, Ping An +Property & Casualty updated its Digital Risk +System (DRS). Through such core functions as +risk rating, disaster early warning and customer +map, DRS provides customized services for +government departments and major clients. By +the end of 2017, Ping An Property & Casualty +had provided disaster prevention services +for over 10,000 businesses, including 360,000 +early warnings and seven typhoon-resistance +campaigns. The estimated loss reduced for the +clients was about RMB620 million. +made claim services comprising online self- +service claims, claims after accident reporting +and on-site investigation, and claims with +remote-assistance investigation. Powered by +the self-developed "smart management engine" +and "smart grid model", the 510 City Superfast +Onsite Investigation service completes fast +onsite handling of reported auto insurance +cases within 5-10 minutes in the city proper +in daytime. Since its launch in May 2017, this +service has covered 334 prefecture-level cities +nationwide. In December 2017, 92.9% of on-site +cases were handled within 10 minutes. Ping +An Property & Casualty developed the Smart +Quick Claim product jointly with OneConnect, +leveraging Al to achieve image-based loss +assessment. This technology has covered +100% of appearance damage cases, with an +identification accuracy rate of 92.6%. While +reinforcing risk management of small cases, +Ping An Property & Casualty has achieved loss +assessment within seconds and superfast claim +services. +188,219 +Annual Report 2017 +(%) +680,450 +501,710 +35.6 +7,895 +6,306 +25.2 +1,254 +251 +399.6 +2016 +Actual capital +533,710 +31.8 +7,895 +6,306 +25.2 +1,254 +251 +399.6 +Minimum capital +300,453 +703,450 +2017 +(%) +2016 +Income tax +Ping An Insurance (Group) Company of China, Ltd. +The income tax increased sharply year on year, +driven by an increase in taxable income caused +by business growth and commission increases. +28 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +(in RMB million) +Core capital +Solvency Margin +December 31 +2017 +Ping An Life +Ping An Annuity +Ping An Health +December 31 +Change December 31 +December 31 +Change +December 31 +Change +2016 +(%) +2017 +236,304 +27.1 +December 31 +2,529 +15.8 pps +327.2 +147.4 +179.8 pps +(1) Core solvency margin ratio = core capital/minimum capital; comprehensive solvency margin ratio = actual capital/minimum +capital. +(2) For details of subsidiaries' solvency margin, please visit the Company's website (www.pingan.cn). +(3) Figures may not match the calculation due to the rounding. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 29 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Property and Casualty Insurance +Business +Ping An Property & Casualty recorded premium income of over RMB200 +billion, with its market share up 1.3 pps. Business quality and profitability +remained sound, with a combined ratio of 96.2% and ROE of 20.0%. +The "Ping An Auto Owner" app had over 44 million registered users, +including 9.53 million active users in December 2017. The app stably topped +the list of auto service apps. +BUSINESS OVERVIEW +The Company conducts property and casualty +insurance business mainly through Ping An +Property & Casualty. The business scope of +Ping An Property & Casualty covers all lawful +property and casualty insurance businesses +such as auto insurance, corporate property +and casualty insurance, engineering insurance, +cargo insurance, liability insurance, credit +insurance, home contents insurance, accident +and health insurance, as well as international +reinsurance business. +In 2017, the macro-economy was stabilizing +with an upturn in the upstream sectors of +property and casualty insurance, bringing +many growth opportunities to the industry. +The on-going reform of commercial auto +insurance premium rates and implementation +of the China Risk Oriented Solvency System +(C-ROSS) imposed more requirements on the +operations of property and casualty insurers. +Ping An Property & Casualty recorded rapid +business growth through proactive market +strategies, improved its cost competitiveness +and maintained sound profitability based on +its long-term application of risk screening +technologies. Meanwhile, Ping An Property & +Casualty continued efforts to implement its +technology strategy. Based on its "Ping An +Auto Owner" app, Ping An Property & Casualty +provides customers with a variety of auto +aftermarket services and one-stop auto use +services. As at December 31, 2017, 26.94 million +out of 44.24 million registered users linked their +auto use with the app and the number of active +users in December reached 9.53 million. These +achievements enabled the app to stably top the +list of auto service apps. +In 2017, Ping An Property & Casualty facilitated +application of cutting-edge technology. +Through technology innovation and application, +it improved customer service efficiency +and experience, thus gaining differentiation +advantages. +For auto insurance service, Ping An Property +& Casualty launched the Auto Insurance +Cloud Claim model, the 510 City Superfast +Onsite Investigation service, and the Smart +Quick Claim product, through which customer +satisfaction was enhanced vastly with an NPS +of 78.0% for auto claims in December 2017. As +a brand-new claim service model, the Auto +Insurance Cloud Claim provides optimum tailor- +2,978 +30 +50 +249.3 +265.1 +Ping An Property & Casualty facilitated application of cutting-edge +technology and gained differentiation advantages. The image-based loss +assessment technology has covered 100% of appearance damage cases, +with an identification accuracy rate of 92.6%. We pioneered the "510 City +Superfast Onsite Investigation" service, through which 92.9% of on-site +auto insurance cases were handled within 10 minutes. +225.9 +170 +383 +17.8 +8.2 pps +125.3 +Core solvency margin +ratio (%) (regulatory +requirement >50%) +212.3 +14.2 pps +265.1 +226.5 +15.8 pps +327.2 +147.4 +234.1 +179.8 pps +Comprehensive +requirement ≥100%) +ratio (%) (regulatory +249.3 +solvency margin +3,046 +2,745 +11.0 +ratio (%) +13.0 +27,973 +29.89 +25.97 +1,978 +2,200 +revenue +3.92 pps +Others +31,616 +Asset custody fee +General and +expenses +12,401 +18,511 +11.2 +revenue +49.3 +Advisory fee revenue +2,659 +3,963 +(32.9) +administrative +Account management +fee revenue +156 +166 +(6.0) +Cost-to-income +Total fee and +(345) +35,725 +Others +(299) +15.4 +Income tax +2017 +2016 +50.4 +Change +commission expense +(5,051) +(3,450) +2016 Change (%) +Effective tax rate (%) (1) +46.4 +Total fee and +(2,801) +(4,213) +expense +31,309 +14.1 +Fee and commission +expense +Agency commission +expense +(493) +(350) +40.9 +Bank card fee +In 2017, as Ping An Bank increased +investment in its strategic transformation, the +cost-to-income ratio rose by 3.92 pps year on +year. +Loan impairment losses +In 2017, loan impairment losses decreased by +10.2% year on year. +commission revenue +2017 +discount) +Bank card fee +25.97 +(45,435) +3.92 pps +(10.2) +Average balance of +loans (including bill +1,602,503 +1,348,543 +29.89 +(40,803) +18.8 +Other expenses +2.55 +(3,210) +3.37 +(4,372) +-0.82 pps +(26.6) +Profit before tax +30,157 +Credit cost (%) (3) +Loan impairment loss +ratio (%) (2) +Cost-to-income +23.11 +interest revenue +1,103 +3,445 +(68.0) +Revenue +105,786 +107,715 +(1.8) +General and +administrative +expenses +(31,616) +(27,973) +13.0 +29,935 +0.7 +Income tax +(6,968) (7,336) +2,216 +7.9 +Wealth management +fee revenue +3,411 +4,835 +(29.5) +Other net non-interest revenue +Other net non-interest revenue is comprised +of investment income, gains and losses from +fair value changes, foreign exchange gains and +losses, other business revenue, other incomes +and asset disposal gains and losses. For 2017, +other net non-interest revenue was RMB1,103 +million, down 68.0% year on year, mainly due to +the reduced profit from bill trading. +Agency commission +revenue +3,350 +3,005 +11.5 +Cost-to-income ratio +2,392 +(in RMB million) +revenue +revenue +(5.0) +Net profit +23,189 +22,599 +2.6 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 43 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Banking Business +Net fee and commission revenue +(in RMB million) +2017 +2016 +Change (%) +Fee and commission +Settlement fee +24.51 +2016 Change (%) +Net fee and commission +Fee rate of assets +held in trust (%) (1) +0.66 +0.58 +0.08 pps +Fees and commission +4.6 +expenses +(615) +(55.1) +Net fees and +commission revenue +4,016 +2,985 +(276) +622,506 +651,302 +assets held in trust +18,016 +18,257 +(1.3) +Real estate financing +Corporate loans +Pledge and other +financing (2) +Administrative +category(3) +47,028 +27,163 +73.1 +96,661 +86,334 +12.0 +5,376 +13,061 +(58.8) +Total +Monthly average +34.5 +15.4 +Administrative +(1,319) +2,751 +80.8 +Income tax +(1,018) +(429) +137.3 +4,975 +Net profit +2,322 +70.4 +46 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Other net non- +3,957 +Profit before tax +2016. +N/A +(1,704) +(22.6) +Total investment +income (2) +2,236 +1,872 +19.4 +Other net revenue and +(1) Other investments refer to investments other than the +above, including structured equity investment, industrial +investment, and other investment businesses. +(2) Pledge and other financing refers to financing other than +the above, including financing by pledging or acquiring +securities, financial assets and other debts. +(3) An administrative trust refers to a trust scheme under +which a trust company, acting as the trustee, provides +the trustor (beneficiary) with administrative and +executive services for specified purposes. +As at the end of 2017, Ping An Trust +had RMB652,756 million of assets under +management, 3.6% lower than that at the end of +expenses +42 +(402) +expenses +144,815 +167,081 +Financing category +Infrastructure industry +financing +In institutional asset management, Ping An +Trust strengthened its integrated financial +service capabilities to cater for asset allocation +needs of institutional investors. As at the end +of 2017, Ping An Trust provided one-stop asset +management services for nearly 50 pension +annuities and over 100 banks. +In investment and investment banking, Ping +An Trust serves outstanding companies +in infrastructure, new energy, mixed +ownership reform of state-owned enterprises, +bio-medicine and high-end manufacturing +sectors by various means of direct finance such +as equity, debts, mezzanine financing and fund +services. Besides, it is efficiently channeling +capital into the real economy, and playing +an active role in government-backed areas +such as urbanization, the supply-side reform, +the industry upgrade and the Belt and Road +Initiative. +In strict accordance with the Group's "finance ++ technology" strategy, Ping An Trust fully +leveraged its technology advantage to apply +Al, big data and cloud to its operations and +management. For Al application, it carried out +customer profiling to provide customers with +tailor-made asset allocation advice. For big +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 45 +MANAGEMENT DISCUSSION AND ANALYSIS +wealth customers, 42.2% higher from the year +beginning. Leveraging its strong brand, Ping An +Trust launched four series of family trust plans +and integrated services of wealth inheritance, +asset allocation and insurance coverage. +The insurance trust plans launched through +cooperation with Ping An Life registered an +industry-leading AUM. +Business Analysis +2017 +2016 Change (%) +revenue +4,292 +3,600 +19.2 +Asset Management Business +In personal wealth management, backed by +the Group's advantages in technology and +integrated finance, Ping An Trust provides +HNW clients with wealth management +services via smart platforms. Its differentiation +advantage comes from the variety of quality +products and convenient and considerate +customer service. As of the end of 2017, +Ping An Trust served 74.7 thousand active +In 2017, Ping An Trust furthered its "wealth + +fund" transformation to become an industry +leader in funds and assets under the models +of "wealth management, asset management, +and investment and investment banking." +In the area of funds, Ping An Trust provides +individuals with wealth management and +institutional customers with asset management +to help them achieve optimal asset allocation, +value preservation, and capital appreciation. +Ping An Trust builds industry-leading wealth +management and asset management platforms +to become a benchmark in China's wealth +and asset management market. In the area of +assets, Ping An Trust provides comprehensive +financial services for the economy and channels +social capital into responsible investments +by promoting fund-based investment and +investment banking businesses and offering +diverse financial instruments. +The Company offers investment and financing +services through Ping An Trust and Ping An +New Capital to high-net-worth individuals +(HNWIS), institutional clients, and other +subsidiaries of the Company. +(1) Effective tax rate = income tax/profit before tax. +revenue +30,674 +27,859 +10.1 +44 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Business Analysis +Asset Management Business +Ping An Trust strengthened its risk management, and furthered the +"wealth + fund" transformation. +Ping An Securities pursued tech-powered transformation, built up its +competitive advantage and continued to outperform the industry. +Ping An Asset Management maintained steady business growth. The +assets under management (AUM) totaled RMB2.67 trillion, up 18.1% from +the beginning of the year. +TRUST BUSINESS +Business Overview +data application, the risk management platform +of Ping An Trust was connected with the +Group's enterprise credit reference platform, +while asset big data analysis results were used +to provide the investment risk assessment +department with risk information about +projects and counterparties and strengthen +Ping An Trust's active management capability. +For cloud services, by making use of the +Group's cloud services, Ping An Trust bettered +system processes and architecture design to +lower operating cost and improve business +management and customer experience. +Ping An Trust continued to upgrade the risk +management framework featured by full +participation, full-process control and full +coverage of business. According to market +movements and regulatory policies, Ping An +Trust proactively adjusted and improved its risk +appetites and limits, and managed to ensure +adequate net capital, tight control over asset +quality, tolerable market risks and real-time +liquidity monitoring. As at December 31, 2017, it +had RMB19,420 million in net capital, while the +ratio of net capital to the total of all risk capital +was 229.3%, the ratio of net capital to net assets +81.2%, meeting regulatory requirements. +Results of Operation +(in RMB million) +(5.6) +Capital market +investment +23,341 +30,129 +(22.5) +Financial institutions' +investment +49,966 +48,824 +2.3 +Other investments (1) +60,046 +62,358 +(3.7) +141,311 +-1.4 pps +133,353 +(%) +Fees and commission +(1) Fee rate of assets held in trust = fees and commission +revenue/monthly average assets held in trust. +(2) Total investment income includes investment income +and share of profits and losses of associates and +jointly controlled entities under the segmented income +statement. +In 2017, the net profit of the trust business rose +by 70.4% year on year, driven by year-on-year +growth in the net fees and commission revenue +and investment income, and tightened reins on +expenses. +Assets held in trust +(in RMB million) +352,322 +391,095 +(9.9) +652,756 +677,221 +(3.6) +December 31 December 31 +2017 +2016 +Change +Investment category +10.1 +849,035 +30,674 +(%) +(%) +Industry +Maturity +yield +proportion +(year) +Remaining +Investment +Structure and yield distribution of the non-standard debt portfolio +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +38 +As realized capital gains from stocks and funds +increased due to domestic capital market +recoveries, the total investment income grew +by 33.0% year on year, and the total investment +yield increased by 0.7 pps year on year to 6.0%. +Nominal +maturity +(year) +Infrastructure +37.05 +4.78 +Infrastructure and development zones +3.31 +7.38 +5.56 +6.72 +Electric power +6.29 +9.85 +5.97 +17.63 +Expressway +5.25 +8.56 +5.81 +In 2017, the net investment income of our +investment portfolio of insurance funds rose +by 12.3% year on year. The net investment yield +dropped by 0.2pps to 5.8% as a result of a larger +investment portfolio and lower interest rates of +debt-related investments. +5.72 +As at December 31, 2017, our non-standard debt +assets totaled RMB335,925 million, accounting +for 13.7% of the investable assets. Please refer +to the following table for the structure of our +non-standard debt portfolio. We manage risks +in non-standard debt assets from three aspects. +The first is asset allocation. We have developed +a set of effective, robust asset allocation +models. While observing the risk appetite +of insurance funds and keeping the overall +risk within the risk appetite, we formulated a +strategic asset allocation plan for each account, +and set upper and lower limits on percentages +of non-standard debt holdings. The second is +asset selection. We prefer assets in developed +areas and in industries aligned with the state's +industry policies, especially those issued by +industry leaders. The third is post-investment +management. Our post-investment +management team constantly tracks the assets. +We have established a multi-dimensional risk +warning framework covering investment areas, +assets, and instruments to ensure that all +investment risks are under control. +In 2017, we effectively seized opportunities in +equity markets and lower valuations of Hong +Kong stocks, and increased holdings of blue +chips and Hong Kong stocks. As a result, the +comprehensive investment yield increased +significantly by 3.3pps to 7.7%. +investment income 163,825 +Comprehensive +N/A +(15,860) +37,675 +assets +78,994 +for-sale financial +94,854 +126,150 +N/A +(495) +44 +(75.2) +33.0 +107.4 +Net investment +yield (%) (3) +(4) Comparable data of investment income have been +restated. +(3) Net exchange gains or losses on investment assets +denominated in foreign currencies are excluded from +computing of the above yields. Average investment +assets used as the denominator are computed in line with +principles of the Modified Dietz method. +(2) Realized gains include capital gains from security +investments. +(1) Net investment income includes interest income from +deposits and bonds, dividend income from equity +investments, rents from investment properties and the +share of profits and losses of associates and jointly +controlled entities. +5.3 0.7pps +6.0 +6.0 -0.2pps +5.8 +4.4 3.3pps +7.7 +(%) (3) +investment yield +Comprehensive +yield (%) (3) +Total investment +Non-standard Debt Assets +2,612 +6.93 +Others (water supply, environmental +1,475,801 +1,704,230 +Deposits and Loans +Loans and advances +Including: +(%) +2016 +Change +15.5 +December 31 December 31 +2017 +on year. (The revenue before impacts of the +value-added tax reform grew by 1.7% year on +year.) +Ping An Bank maintained stable, healthy +business growth. Ping An Bank's net profit +and total assets rose steadily. The revenue for +2017 was RMB105,786 million, down 1.8% year +In 2017, China maintained stable growth +thanks to the "Belt and Road Initiative" and +the supply-side reform. Ping An Bank sought +"technology-driven breakthroughs in retail +banking and enhancement of corporate +banking" in line with national strategies and +economic conditions. The Bank promoted +technological innovations and applications +to transform into a smart retail bank, and +shifted its corporate banking business from +scale-driven inorganic growth to value- and +quality-powered organic growth. Ping An +Bank strictly managed various financial risks +and strengthened its ability to serve the real +economy. The strategic transformation has +shown positive effects. +The Company engages in banking business +through Ping An Bank (the "Bank"), which +is a national joint-stock commercial bank +headquartered in Shenzhen and listed on the +Shenzhen Stock Exchange (stock code: 000001). +Ping An Bank provides corporate, retail, and +government customers with diverse financial +services through 1,079 outlets across the +country. +BUSINESS OVERVIEW +Ping An Bank has kept asset quality risks under control. The non- +performing loan ratio and proportion of special mention loans decreased +by 0.04 pps and 0.41 pps to 1.70% and 3.70% respectively. +(in RMB million) +Retail loans (including +credit card loans) +Corporate loans +849,035 +2017 +(in RMB million) +26.8 +269,022 +340,999 +Personal deposits +4.1 +1,921,835 +2,000,420 +Deposits +Including: +(8.5) +934,857 +855,195 +57.0 +540,944 +Ping An Bank's strategic transformation towards retail banking generated +significant effects. Retail banking accounted for 44.1% of the Bank's +revenue and 67.6% of its net profit. Ping An Bank continued to improve +the structure of its corporate business, and adopted "C+SIE+R" and +"commercial banking + investment banking + investment" industry-specific +financial service models to support the real economy. The Bank launched +technology-powered smart services and topped the list of joint-stock +banks with 14.82 million monthly active app users. +4.83 +Ping An Bank maintained steady growth and realized a net profit of +RMB23,189 million, up 2.6% year on year. +Ping An Insurance (Group) Company of China, Ltd. 39 +4.73 +7.26 +6.20 +31.57 +4.82 +7.68 +17.94 +5.71 +Total +Others +Coal mining +Real estate +Non-banking financial services +protection, railway...) +7.92 +6.06 +5.72 +3.17 +Annual Report 2017 +There has been no default on non-standard debt assets held by Ping An, and overall risks are +controllable. In terms of credit status, such assets are of high credit quality. Over 95% of the debt +plans and trust plans held by Ping An have AAA external ratings, and about 5% of them have +AA+ or AA external ratings. While some high-credit entities do not need credit enhancement +for their financing, most of the debts have guarantees or collateral. Over 80% of the debts have +full-coverage cash flows. In terms of industry and geographic distribution, we avoid high-risk +industries and regions, and our target assets are mainly in the non-banking financial services +and expressway industries in developed and coastal areas such as Beijing, Shanghai and Jiangsu. +In terms of investment timing and return, Ping An seized time windows of large supplies of +high-quality debts to boost overall yields. +27,859 +4.55 +7.47 +6.00 +100.00 +4.49 +7.25 +5.93 +10.16 +2.62 +7.43 +6.04 +3.28 +Business Analysis +Banking Business +2016 +648 +108,069 +(15,332) +33,226 +Equity funds +6.8 +136,350 +11.1 +272,474 +1.4 +Stocks +366,876 +23.7 +580,305 +Equity investments +4.7 +93,497 +18.2 +30,096 +1.5 +Equity stakes (3) +Wealth management products (1) +3.7 +74,721 +3.2 +78,546 +Preferred stocks +0.6 +12,544 +0.5 +11,973 +Bond funds +3.5 +71,051 +4.0 +97,198 +4.5 +86,888 +109,384 +6.2 +1,470,798 +68.5 +1,680,071 +Term deposits +Fixed-income investments +By category +73.4 +% +% +Carrying value +December 31 2017 +(in RMB million) +INVESTMENT PORTFOLIO +Strategic asset allocation (SAA) is a key part of Ping An's insurance investment management. We +use robust quantitative models to select optimal allocation plans in line with our risk appetites +to boost efficiency of fund operations. We use specialized statistical model-based stochastic +simulation and multi-dimensional stress testing to test allocation plans, effectively control volatility +risks and tail risks in the portfolio, and ensure security of investment funds. +December 31 2016 +Carrying value +163,074 +6.6 +206,548 +124,004 +8.0 +195,633 +Wealth management products (1) +6.8 +135,781 +5.7 +140,292 +Debt plan investments +45.4 +910,968 +43.7 +1,071,688 +Bond investments +10.3 +Other fixed-income investments (2) +12.3 +N/A +3.5 +2.1 +Ping An Insurance (Group) Company of China, Ltd. 37 +Annual Report 2017 +(3) According to the current asset classification, equity stakes include investments in associates and jointly controlled entities, +unlisted equities, and private equity funds. Comparable data have been retrospectively restated. +(2) Other fixed-income investments include financial assets purchased under agreements to resell, policy loans, and statutory +deposits for insurance operations. +(1) Wealth management products include trust plans from trust companies and wealth management products from +commercial banks. +100.0 +MANAGEMENT DISCUSSION AND ANALYSIS +2,004,780 +2,449,474 +Total investments +4.2 +84,820 +4.3 +106,203 +100.0 +Business Analysis +Investment Portfolio of Insurance +Funds +121,340 +4,118 +2016 Change (%) +2017 +value of available- +Changes in fair +income +Total investment +Impairment losses +fair value changes +Profits/losses from +Realized gains (2) +income (1) +Net investment +(in RMB million) +INVESTMENT INCOME +Others +42,114 +33.0 +30.2 +2,004,780 +100.0 +2,449,474 +Total investments +6.2 +123,664 +100.0 +5.8 +Cash, cash equivalents and others +2.2 +43,442 +2.0 +47,769 +Investment properties +141,329 +By purpose +Financial assets carried at fair value +through profit or loss +45,771 +740,695 +Loans and receivables +36.0 +721,527 +36.0 +881,657 +Held-to-maturity investment +23.6 +471,914 +27.6 +675,148 +Available-for-sale financial assets +3.2 +64,461 +1.9 +662,058 +Change (%) +(1) The non-standard debt assets were reclassified by industry in line with Shenyin Wanguo's industry classification. +(2) Some industries have been grouped into "others" as they account for small proportions. +23,189 +Due from the PBOC +(%) (regulatory +Interest revenue +adequacy ratio +Core tier 1 capital +2017 +4,232 +(in RMB million) +9.5 +2,033,715 +2,226,112 +Operating results +Net profit +Total risk weighted +(3) Credit cost = loan impairment losses/average balance of +loans (including bill discount). +Net interest revenue +4,240 +(0.2) +requirement >=7.5%) +Loans and advances +-0.16 pps +9.34 +9.18 +requirement >=8.5%) +22.1 +8,787 +10,726 +ratio (%) (regulatory +institutions +Tier 1 capital adequacy +Due from financial +-0.08 pps +8.36 +8.28 +6.3 +94,976 +234,387 +Net capital +Ping An Bank strengthened management of +its organizational structure, made its outlets +smarter, and improved geographic distribution +of its outlets. As at the end of 2017, Ping An +Bank had 70 branches and 1,079 business +outlets. +9.7 +7.16 pps +98.51 +105.67 +(%) +42 +ratio for loans more +than 90 days overdue +-4.29 pps +155.37 +151.08 +ratio (%) +Provision coverage +-0.14 pps +Provision coverage +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Capital Adequacy Ratio +7.5 +190,041 +204,293 +Net tier 1 capital +(2) Cost-to-income ratio = general and administrative +expenses/total revenue. +8.4 +170,088 +184,340 +Net core tier 1 capital +(%) +2016 +(1) Net interest margin = net interest revenue/average +balance of interest-earning assets. +Change +December 31 December 31 +2017 +(in RMB million) +249,227 +2.71 +84,904 +Capital adequacy +2,774,577 +3,120,038 +assets +interest-earning +35.4 +(74,059) (54,708) +12.5 +Total interest expenses +(3.1) +76,411 +74,009 +Net interest revenue +53.8 +(14,358) (9,334) +Average balance of +Net interest revenue +74,009 +76,411 +revenue +commission +Net fee and +Including: +1.5 +31,304 +31,777 +revenue +Net non-interest +-0.38 pps +2.75 +2.37 +margin (%) (1) +Net interest +(3.1) +Bonds payable +11.9 +5.5 +(8,531) +15.1 +3,523 +4,056 +Others +-0.33 pps +11.53 +Total interest revenue +11.20 +14.9 +29,665 +34,078 +investment +ratio (%) (regulatory +Interest revenue from +requirement >=10.5%) +148,068 +131,119 +12.9 +(19,155) +(37,875) (35,895) +Deposits +Change (%) +2016 +2017 +(in RMB million) +Operating Results +institutions +181.8 +(948) +(2,671) +Due to the PBOC +Due to financial +Interest expenses +FINANCIAL ANALYSIS +Note: Capital requirements regarding credit risk, market risk +and operational risk are measured by the weighted +method, standard method, and basic indicator method +respectively. +124.5 +2.57 +assets +(39,932) +Life's products +holding Ping An +Number of customers +51.3 +20.15 +30.49 +(million) +Group (million) +from other +holding products +Number of customers +2.2 pps +40.0 +42.2 +subsidiaries of the +customers (%) +16.29 +40.9 +(million) +cards in circulation +Number of credit +RMB million) +57.0 +540,944 +11.56 +credit card loans, in +36.2 +797,600 +1,086,688 +in RMB million) +management (AUM, +Retail assets under +Retail loans (including +Group's retail +number of the +Contribution to the +3.92 pps +25.97 +29.89 +Operating efficiency +Cost-to-income +ratio (%) +1.5 +31,304 +Net interest margin (%) +31,777 +(3.1) +76,411 +74,009 +Net interest revenue(1) +Net non-interest +2.6 +22,599 +revenue +2.37 +2.75 +-0.38 pps +33.4 +52.39 +Loan loss provision +ratio (%) +(million) +customers (1) +Number of retail +Customer structure +Change +(%) +2016 +December 31 December 31 +2017 +Transformation towards a smart retail bank +generated significant effects. Ping An Bank +continued to transform into a smart retail +bank centering on "SAT" (social media + app ++tele). The Bank integrated apps, enhanced +online functionalities, and realized one- +stop management of credit cards and debit +cards. The new "Ping An Pocket Bank" app +combines advanced biometrics with Al to +improve customer services and experience. +The Bank opened new offline retail outlets +which show new images, offer upgraded +services, and represent a new model. The +Bank built agile mechanisms and a vertical +management framework to increase efficiency +of retail operations. The Bank's retail customer +base, retail assets under management +(AUM), and retail loans (including credit card +loans) continued to grow rapidly due to the +transformation into a smart retail bank. For +2017, retail banking accounted for RMB46,692 +million or 44.1% of the Bank's revenue, up 13.5 +pps year on year, and RMB15,679 million or +67.6% of the Bank's net profit, up 26.4 pps year +on year. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +40 +(1) The net interest margin declined and the net interest +revenue reduced by 3.1% due to the value-added tax +reform and higher interbank interest rates. +38.34 +25.61 +69.91 +(1) Retail customers include debit card holders and credit +card holders, with duplication removed; the number of +retail customers as at the end of 2016 has been restated +4,494 +3,343 +Doubtful +(9.6) +13,833 +12,510 +(25.6) +3.8 +62,984 +Special mention +Sub-standard +16.0 +1,389,396 +1,612,249 +(%) +60,703 +Loss +13,144 +78.2 +49.7 +(43,810) +-0.41 pps +4.11 +3.70 +Percentage of special +mention (%) +Impairment provision +balance +-0.04 pps +1.74 +1.70 +12.8 +25,702 +28,997 +15.5 +1,704,230 1,475,801 +Total loans and +advances +Total non-performing +loans +Non-performing loan +ratio (%) +2016 +Change +7,375 +Pass +41.7 +32,947 +46,692 +Change (%) +2016 +% of net profit from +retail banking +44.1 +Net profit from retail +banking +Revenue from retail +banking +(in RMB million) +Operating results of retail banking +Annual Report 2017 +December 31 December 31 +2017 +accordingly. +% of revenue from retail +banking +30.6 +2017 +15,679 +(in RMB million) +Loan Quality +13.5 pps +enhanced its debt collection capability by +strengthening expertise and promoting a shift +towards an asset-light, capital-light business +model. In 2017, the Bank recovered RMB 9,528 +million of non-performing assets (NPAs), +up 81.6% year on year; 83% of the recovered +amount was collected in cash, while the rest in +kind. +Ping An Bank had strong, orderly risk +management in place, and achieved +significant results in collection. The +Bank actively managed external risks and +restructured its business portfolio by lending to +higher-quality retail customers and enhancing +corporate banking to maintain stable asset +quality. In 2017, the non-performing loan ratio +and the proportion of special mention loans +decreased, while the provision coverage ratio +for loans more than 90 days overdue increased. +Ping An Bank maintained strict risk control +over new loans, and effectively identified and +mitigated risks in existing ones. The Special +Asset Management Business Unit has achieved +strong results since it was established in late +2016. In 2017, the department significantly +to marketing, risk management and other +activities. The "Al+ robot Xiao An" has gone +live on the Pocket Bank app. Offline robots +have engaged in interactive marketing at +outlets. In Al+ investment advisory services, +Ping An Bank provides customized advice to +different customers. On the Pocket Bank app, +new functionalities such as Recommended +Portfolio, Insurance Zone, Investment Advisory +Livecast, and Financial News have gone live. +The Pocket Bank app allows customers to +purchase a package of products with one +click. In "Al+ risk management", risk models +were deployed to monitor and evaluate risks +across the Bank. For small and medium-sized +enterprises (SMEs), Ping An Bank pursued +product and service innovation. On the one +hand, it is developing a specialized platform +for SMEs, and building a mobile integrated +service system to provide SMEs with payment, +settlement and wealth management services. +On the other hand, it is forging a credit service +system for SMEs. Under the newly developed +KYB model, SMEs are provided with diverse +online smart financing services. Moreover, Ping +An Bank leverages technologies to promote the +influence of Orange E Platform, Cross-border E, +Factoring Cloud and ET-Bank by offering better +products and services. +Business Analysis +Banking Business +Ping An Insurance (Group) Company of China, Ltd. 41 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Bank developed its corporate +banking business under the philosophy +of being asset-light, capital-light, and +industry-oriented. Ping An Bank built +expertise in selected sectors, and adopted +"C+SIE+R" (core customers + supply chains, +industry chains, ecosystem customers + +retail customers) and "commercial banking + +investment banking + investment” industry- +specific financial service models to support +the real economy. As at the end of 2017, the +industry-specific business units had RMB165,490 +million of total deposits and RMB490,490 million +of assets under management. As to asset-light, +capital-light products, the Bank promoted +low-risk-weight, low/zero-capital-requirement +businesses and exploited the Group's +integrated finance resources and platforms to +expand channels and boost revenues. In 2017, +Ping An Bank strengthened cooperation with +Ping An Securities, and fulfilled 76 investment +banking projects worth RMB32,900 million. The +Bank underwrote RMB105,105 million worth +of bonds in 2017, increasing the market share +from 1.9% to 2.7%. The Bank had RMB6.13 trillion +in net assets under custody at the end of +December 2017, and realized RMB3,046 million +in asset custody fee revenue for 2017. As at the +end of 2017, the number of gold accounts rose +by 1,504,200 or 41.8% from the beginning of 2017 +to 5,104,200. +26.4 pps +41.2 +67.6 +68.3 +9,315 +Ping An Bank launched technology-powered +smart services and expanded business +application scenarios. To ensure successful +transformation towards smart retail banking, +Ping An Bank benchmarked itself against +internet finance companies, and established +an IT team of over 2,100 members dedicated to +retail banking. Ping An Bank integrated three +apps into one, i.e. Pocket Bank 4.0, boosting +customer experience with fingerprint, voiceprint +and face recognition technologies. The number +of monthly active app customers reached 14.82 +million, dwarfing most other joint-stock banks. +Ping An Bank has applied Al+ innovations +0.17 +0.13 +Market share in +category (%) +brokerage volumes +Administrative +0.04 pps +-0.17 pps +users (in million) +0.97 +Financing category (%) +64.4 +0.87 +1.43 +0.65 pps +(%) +0.95 +1.14 +2.57 +(in RMB million) +0.53 pps +1.60 +2016 +2017 +Fixed-income business +Other revenue(2) +Asset Management Business +Business Analysis +MANAGEMENT DISCUSSION AND ANALYSIS +2.04 +Ping An Insurance (Group) Company of China, Ltd. 47 +In institutional business, Ping An Securities +carried on transformation amid deep-going +corrections of the bond market, embarked +on innovative business and strove to make +breakthroughs. On the primary market, Ping +An Securities maintained its leading role in +bond underwriting and ranked 4th as a lead +underwriter. Meanwhile, it spared no effort to +develop asset securitization, and ranked 3rd +among peers by completing 38 asset-backed +securitization issuances. For equity business, +Ping An Securities proactively explored ways +of partnering with Ping An Bank to provide +comprehensive tailor-made solutions for clients, +made breakthroughs in implementing major +projects and scaled up the project pipeline. +For secondary trading, Ping An Securities is +developing a new fixed-income business model +that is "asset-light, high-return and low-risk", +with the focus being shifted to market making, +strategy trading and trading services. Ping An +Securities saw steady growth in the trading +volume of interest rate swap (IRS) market +making, and ranked among the top by IRS +market making. The yields of strategy and +market making grew by 300% year on year. +Besides, Ping An Securities launched bond ETF +indexes in cooperation with China Securities +Index Co., Ltd. and China Central Depository & +Clearing Co., Ltd. to develop an ecosystem for +passive investment in bond ETFs. +In online brokerage, with the Group's huge +customer base, Ping An Securities deepened +cooperation with internal and external +platforms. The number of its customers rose by +28.9% from the beginning of 2017 to 13.01 million, +which enables Ping An Securities to stably rank +first among peers. Besides, customer activity, +the market share in brokerage volumes and the +balance of margin trading further increased. +The number of daily active users rose by 64.4% +from the start of 2017, while the market share +In 2017, the capital market recorded mixed +performance. The ROE of Ping An Securities +was 30% higher than the industry average. +The Company provides securities brokerage, +futures brokerage, investment banking, asset +management, and financial advisory services +through Ping An Securities and its subsidiaries, +i.e. Ping An Futures, Ping An Caizhi, Ping An +Securities (Hong Kong), and Ping An Pioneer +Capital. +SECURITIES BUSINESS +Business Overview +In 2017, the total investment income of the trust +business grew 19.4% year on year, mainly due to +the exit from investment projects. +Total investment income +In 2017, the fees and commission revenue +from the trust business amounted to RMB4,292 +million, 19.2% higher year on year, mainly due to +the increased floating management fee. +Annual Report 2017 +category (%) +Fees and commission +Investment +1,499 +Financing category +48.6 +1,456 +2,163 +Investment category +in brokerage volumes gained 0.53 pps and +advanced by 4 places in the rankings from +the beginning of 2017. The market share of +margin trading rose to 1.5%, up 0.3 pps from the +beginning of 2017. +19.2 +3,600 +4,292 +revenue +Change (%) +2016 +2017 +(in RMB million) +Fees and commission revenue +Change (%) +1,741 +(13.9) +Administrative +December 31 December 31 +2017 +28.9 +10.09 +13.01 +(in million) +0.08 pps +0.58 +0.66 +in trust (%) +Number of daily active +Number of customers +Online brokerage +56.3 +403 +630 +category +(%) +2016 +Change +Fee rate of assets held +Results of Operation +(in RMB million) +As of the end of 2017, OneConnect provided +one-stop fintech solutions for 468 banks +Ping An Insurance (Group) Company of China, Ltd. 49 +2016 Change (%) +3,632 +3,675 +(1.2) +40.5 +46.7 +-6.2 pps +(1) Cost-to-income ratio = general and administrative +expenses/revenue. +Annual Report 2017 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Asset Management Business +Operating Data: +16.2 +(in RMB million) +2017 +2016 +Change (%) +Net profit +2,581 +2,221 +Revenue from third +party business +2017 +ratio (%) (¹) +Cost-to-income +expenses +-0.05 pps +0.18 +0.24 +-0.06 pps +rate (%) +Other fees and +commission revenue +652 +1,028 +Total +4,255 +1,888 +4,966 +Affected by the declining bond issuance in the +market, the bond underwriting volume of Ping +An Securities dropped from 2016, resulting in a +year-on-year decline of 32.6% in the commission +revenue of underwriting business in 2017. Other +fees and commission revenue dropped by 36.6% +mainly due to a year-on-year decline of revenue +from investment advisory business amid market +weakness. +Total investment income +In 2017, total investment income increased +by 28.2% year-on-year due to the increase in +returns from Ping An Caizhi's PE projects at +exit as well as good performance in strategy +trading. +Cost-to-income ratio +Ping An Securities' cost-control initiatives +started to take effect as the cost-to-income +ratio dropped by 6.2 pps year on year. +OTHER ASSET MANAGEMENT BUSINESSES +Ping An Asset Management +Ping An Asset Management is responsible for +domestic investment management business +of the Company. Entrusted with the insurance +funds of the Company, Ping An Asset +Management also provides investment products +and third-party asset management services to +other investors through various channels. +In 2017, China witnessed stable economic +growth, growing corporate profit, ongoing +industry upgrade, new momentum and the +brisk economy. The stock market rose amid +volatile trading and mixed performance. +Yields in the bond market rose on monetary +policies, financial regulations and other +factors. Adhering to the philosophies of value +investing and prudent investment, Ping An +Asset Management identifies and creates +value for investors, and maximizes investment +returns with controlled risks. In the new era, +Ping An Asset Management will fully leverage +its core capabilities in asset allocation and +long-duration fund management. On the +back of its platform advantages, Ping An +Asset Management will provide investors with +more comprehensive and professional asset +management services. As always, Ping An will +follow national strategies and support the real +economy. +In 2017, Ping An Asset Management grew +steadily. It posted net profit of RMB2,581 million, +up 16.2% year on year; its AUM rose by 18.1% +from the start of 2017 to nearly RMB2.67 trillion. +(in RMB million) +Administrative +(36.6) +(14.3) +(27.6) +2,054 +(in RMB million) +2017, Lufax had over 33 million registered users +on its platform, up 19.2% from the beginning of +2017. AUM hit RMB461,699 million, up 5.3% from +the beginning of 2017. +In consumer finance, Lufax Holding provides +diverse financing solutions to salary earners +and micro and small business owners, thanks to +its quicker information processing and precise +risk pricing models. As at the end of 2017, loans +granted via Lufax's platform totaled RMB615,833 +million, including unsecured loans of RMB398,764 +million and secured loans of RMB217,069 million. +Loans under management grew by 96.7% from +the beginning of 2017 to RMB288,434 million. +In institutional trading, Lufax Holding provides +excellent matching services to facilitate asset +transfers among financial institutions. In 2017, +the institutional trading volume via Lufax's +platform rose by 28.1% year on year to RMB5.38 +trillion. Lufax Holding proactively explored +ways of applying fintech to fiscal management. +In June 2017, Lufax Holding launched the Smart +Cloud Platform for Public Asset and Liability +Management in cooperation with Nanning +Government. By the end of 2017, the platform +had saved the local government RMB37 million, +effectively assisting the government in fiscal +management and cost saving. +(1) KYP/KYR/KYC refers to Know Your Product/Risk/Customer. +Ping An Insurance (Group) Company of China, Ltd. 51 +MANAGEMENT DISCUSSION AND ANALYSIS +52 +Business Analysis +Fintech & Healthtech Business +Lufax Holding +December 31 December 31 +2017 +Change +2016 +(%) +Number of users +(in million) +Lufax's registered +users +33.83 +28.38 +19.2 +Active investor users (1) +9.61 +Annual Report 2017 +In wealth management, Lufax Holding provides +simple and convenient wealth management +services through its online platforms, achieving +product diversification and coverage of all +customer segments. Leveraging robust KYP/ +KYR/KYC(1) tools and massive data, Lufax +Holding can identify customer requirements +more quickly and accurately, and improve its +wealth management services. As at the end of +As China's leading fintech company, Lufax +Holding utilizes its technology-powered +financial DNA to provide personalized financial +services and make personal wealth and asset +management more convenient, secure and +efficient. Lufax Holding is China's leading online +wealth management and personal lending +technology platform, which serves the growing +middle class and is a leader in providing +financial institutions and local governments +with financial solutions. In 2017, Lufax Holding +maintained rapid growth in such major business +segments as wealth management, consumer +finance and institutional trading, and became +profitable for the first time. +LUFAX HOLDING +December 31 December 31 +2017 +2016 +Change +(%) +Assets under +management +2,668,805 +2,259,435 +18.1 +Including: AUM of +third-party asset +management +305,881 +280,035 +(8.1) +9.2 +Ping An Asset Management has continuously +improved its investment risk management +system, and developed the liquidity emergency +mechanism to effectively mitigate liquidity +risk. It enhanced its risk response capability, +and specified the response process and +contingency mechanisms. The smart system for +investment risk and performance management +has greatly enhanced analysis in terms of +scope and depth. Moreover, the system has +realized timely sharing of data, improved risk +management ability, and facilitated stable +business development. +Ping An Financial Leasing +Ping An Financial Leasing was founded in +September 2012. Thanks to synergy within the +Group, Ping An Financial Leasing strives to +become a leader with commercial vitality and +resilience to provide small- and medium-sized +enterprise (SME) customers and professional +institutions with more diversified fund products +and more comprehensive value-added services. +At present, it has 19 business lines and 20 +offices across the country. +Ping An Financial Leasing pioneered the +"Innovative Leasing 2.0" concept. It focuses on +individual consumer leasing, operating leasing, +leasing+internet and industry leasing. Through +innovations, it has developed seven innovative +business lines, including micro leasing and +health (check). Adopting the online and offline +model, Ping An Financial Leasing has realized +fast-track approvals (within 1.5 hours) for +micro leasing. Following national policies and +the Group's pan health care strategy, Ping +An Financial Leasing established the Ping An +Health (Check) Center, pioneered the "3-in-1" +health check model combining image-based +diagnosis, medical examination and precision +physical examination. The first center has +opened in Nanchang. In addition, Ping An +Financial Leasing has strengthened its presence +in the internet field through three apps, "Online +Customers", "Online Employees" and "Online +Resources", taking the lead in entering the +mobile internet age. +As at the end of December 2017, Ping An +Financial Leasing's total assets reached +RMB177,024 million, up 55.2% from the start +of 2017. In 2017, its revenue reached RMB9,827 +million, up 44.2% year on year; and its net +profit reached RMB1,990 million, up 47.2% +year on year. Meanwhile, Ping An Financial +Leasing maintained stable asset quality with a +non-performing asset ratio of 0.91%, down 0.13 +pps from the start of 2017. +50 +Ping An Insurance (Group) Company of China, Ltd. +Business Analysis +Fintech & Healthtech Business +Lufax Holding maintained rapid growth in such business segments as +wealth management, consumer finance and institutional trading. As at the +end of 2017, Lufax had RMB461,699 million in assets under management +(AUM), up 5.3% from the beginning of 2017. Loans under management +soared by 96.7% from the beginning of 2017 to RMB288,434 million. In 2017, +Lufax Holding became profitable for the first time. +In its pre-IPO financing, Ping An Good Doctor raised USD400 million at a +post-money valuation of USD5,400 million, and has filed an application with +HKEx for IPO. It runs China's largest online healthcare platform, and has +provided health management services for over 190 million users. +OneConnect raised USD650 million by completing its first round of +financing at a post-money valuation of USD7,400 million. Ping An +Healthcare Technology raised USD1,150 million by completing its first +round of financing at a post-money valuation of USD8,800 million. +Autohome registered significant growth in media services, leads +generation business and traffic by building an auto ecosystem. +The Company conducts fintech & healthtech +business via companies such as Lufax Holding, +Ping An Good Doctor, OneConnect, Ping An +Healthcare Technology and Autohome. +Ping An Asset Management has always been +leveraging technology to enhance its core +competitiveness. It has adopted information +technology, data technology and smart +technology to boost its asset management +business. With the efficient information +platform, Ping An Asset Management's +entire business process enables smart risk +management and efficient trading management. +The sophisticated data platform facilitates +investment and risk analysis. Moreover, the +smart platform based on big data and artificial +intelligence (AI) helps to enhance efficiency in +research and investment decision-making. +business fee +Assets management +(2.6) +30.3 +2,196 +1,131 +94.2 +8,961 +7,870 +13.9 +(3,632) +(3,675) +(1.2) +Cost-to-income +ratio (%) +40.5 +46.7 +-6.2 pps +Finance costs +Other expenses +Profit before tax +Income tax +(580) +(514) +12.8 +(2,170) +(969) +123.9 +2,579 +2,712 +28.2 +2,591 +3,321 +Total investment +income (¹) +Ping An Insurance (Group) Company of China, Ltd. +2017 +2016 +Change (%) +Fees and commission +Market making of +revenue +4,255 +4,966 +(14.3) +interest rate swaps +(4.9) +959,308 +66.7 +Fees and commission +expenses +(811) +(818) +(0.9) +Net fees and +commission revenue +3,444 +4,148 +(17.0) +575,639 +(456) +(497) +(8.2) +commission rate (%) +0.04 +0.05 +-0.01 pps +Underwriting business +revenue +794 +1,178 +(32.6) +Underwriting business +size +Brokerage +103,488 +Underwriting +commission rate (%) +0.77 +0.82 +Assets management +revenue +445 +457 +Monthly average AUM +246,254 +188,941 +143,003 +8.31 +9.3 +2,303 +4,984,455 +2,123 +2,215 +(4.2) +Ping An Securities invested heavily in +technology application. Ping An Securities +improved customer experience and customer +development through the "Ping An Securities" +app. In 2017, Ping An Securities launched the +"AI Smart Stock Investment" service based +on big data, machine learning and artificial +neural networks. By combining professional +investment advisory services with AI, Al Smart +Stock Investment has effectively boosted +customer activity, increased the market share +in trading volumes and the margin trading +balance. Moreover, Ping An Securities launched +the smart asset allocation service on its app to +provide customers with customized product +investment plans, which boosted product sales. +As at the end of 2017, sales of products based +on the app reached RMB84,018 million, up 43.0% +from the start of 2017. Ping An Securities' app +I was honored by Securities Times as one of the +"Top 10 Apps of Securities Companies for 2017" +(by comprehensive measure). +Ping An Securities has leveraged technologies +to improve its information systems, and +established its proprietary real-time Pilot +system. Based on message middleware, +the Pilot system provides distributed +real-time technology services for transaction +management, and one-stop solutions to satisfy +business needs of the front office, the middle +office and the back office. China Computer +Users Association awarded Ping An Securities +the Eagle Prize for 2017. Based on the Pilot +platform, Ping An Securities increased R&D +investments in innovative areas, such as +market making and risk management. It has +developed systems based on plug-ins, including +the electronic marketing making system, the +operations process monitoring system, the fund +research management system and the credit +risk management system, greatly improving +efficiency, reducing operational risks and +enhancing market competitiveness. +Revenue +Administrative +expenses +Net profit +(1) Total investment income includes investment income +and share of profits and losses of associates and +jointly controlled entities under the segmented income +statement. Investment income excludes impairment +loss of investment assets and rents from investment +properties. +(2) Other revenue includes other revenues and other +gains and foreign exchange gains or losses under the +segmented income statement. Other revenue and other +gains exclude non-operating income. +In 2017, Ping An Securities pursued +tech-powered transformation, seized market +opportunities, and built up its competitive +advantages. Its net profit dropped 4.2%, +stronger than the market average. +2.6 +48 +Ping An Insurance (Group) Company of China, Ltd. +Fees and commission revenue +2017 +2016 +Change (%) +(in RMB million) +Brokerage business +revenue +2,364 +Brokerage volumes +5,449,417 +Annual Report 2017 +15.6 +Annual Report 2017 +borrowers +Change +(%) +29.4 +637,703 +825,173 +Accumulated +/December +31 2016 +/December +31 2017 +(in RMB million) +2016 +2017 +KEY DATA SUMMARY +Jin Peng, Actuary +March 20, 2018 +PricewaterhouseCoopers Consultants (Shenzhen) Limited +We also confirm that the EV and Operating Profit results disclosed in the Analysis of Embedded Value and +Operating Profit chapter in the 2017 annual report are consistent with the results we reviewed. +The EV and Operating Profit results, in all material aspects, are consistent with the methodology and +assumptions stated in the Analysis of Embedded Value and Operating Profit chapter in the 2017 annual +report. +Based on our review procedures, we have concluded that the methodology and assumptions used in +preparing the EV results are in compliance with the Standards and consistent with available market +information; +• +OPINION: +The preparation of the EV results requires assumptions and projections about future economic and financial +situations, many of which are outside the control of the Company. Therefore, actual experience may differ +from these assumptions and projections. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +54 +Our review procedures included, but were not limited to, considering whether the methodology and +assumptions of the EV results are consistent with the Standards and available market information, +considering whether the methodology of the operating profit results is consistent with the disclosed +methodology in the 2017 annual report, validating actuarial models on the basis of sample testing, and +inspecting related documentation. In forming our conclusion, we have relied on the audited and unaudited +data and information provided by the Company. +Review the operating profit of the Company, source of earning and residual margin related data of the +life and health insurance business (L&H). +Operating Return on EV (Operating ROEV) of the Group +26.7% +21.0% +5.7 pps +454,705 +616,319 +Residual margin of L&H +29.7 +40,206 +52,128 +shareholders of the parent company +L&H operating profit after tax attributable to +32.6 +50,805 +67,357 +• +Value of one year's new business after cost of capital (NBEV) +27.0% +35.5% +Operating ROEV of L&H +38.8 +37.8 +360,312 +496,381 +EV of L&H +68,252 +94,708 +shareholders of the parent company +Group operating profit after tax attributable to +8.5 pps +Review the embedded value movement analysis, and +• +Review the sensitivity analysis of the embedded value and NBEV; +318 +468 +banks +Number of partner +(%) +2016 +Change +December 31 December 31 +2017 +158.6 +360 +931 +47.2 +(million) +Number of credit +894.4 +1.07 +10.64 +(in RMB trillion) +volume +Change (%) +2016 +2017 +Interbank trading +and 1,890 non-bank financial institutions. In +2017, over 900 million credit inquiries and +an interbank trading volume of over RMB10 +trillion were processed via OneConnect. In +May 2017, the open platform Fintech Space +Station launched 21 products relating to app +self-service plug-ins, big data application and +smart financial services. Besides, OneConnect +established the Internet Finance Alliance for +Small and Medium-size Banks, which now has +230 plus members with total assets of over +RMB35 trillion. +inquiries +35.5 +Number of partner +institutions +Review the embedded value, value of new business and interest margin of the Company as at +December 31, 2017; +We have reviewed the methodology and assumptions used in preparing the EV and Operating Profit +results, including: +The Company prepared the embedded value and NBEV results in accordance with the Standards for +Actuarial Practice: Valuation Standard for Embedded Value of Life Insurance (the "Standards") which was +promulgated by the China Association of Actuaries in November, 2016. Our responsibility, as independent +actuaries, is to perform certain review procedures set out in our letter of engagement and, based on these +procedures, conclude whether the embedded value methodology and assumptions are consistent with the +Standards and available market information. +We have reviewed the Analysis of Embedded Value and Operating Profit of Ping An Insurance (Group) +Company of China, Ltd. ("The Company") as at December 31, 2017. The EV and Operating Profit results +include embedded value, value of one year's new business after cost of capital ("NBEV"), valuation +methodology and assumptions, first year premium of new business, profit margin of new business, interest +margin, embedded value movement, sensitivity analysis, operating profit, source of earning and residual +margin related data. +Ping An Insurance (Group) Company of China, Ltd. +To the directors of +INDEPENDENT ACTUARIES REVIEW OPINION REPORT ON THE ANALYSIS OF EMBEDDED VALUE AND +OPERATING PROFIT DISCLOSURES +Operating profit after tax attributable to shareholders of the parent +company of 2017 was RMB94,708 million, up by 38.8%. +NBEV of life and health insurance business of 2017 was RMB67,357 million, +up by 32.6%. +As at December 31, 2017, the embedded value of the Company was +RMB825,173 million, and the operating ROEV of the Group was 26.7%. +Analysis of Embedded Value and +Operating Profit +non-bank financial +MANAGEMENT DISCUSSION AND ANALYSIS +Annual Report 2017 +Autohome has also developed other +competitive business. At the end of October +2017, Autohome launched big data products to +optimize the auto ecosystem by creating highly +differentiated value for customers. Meanwhile, +Autohome's financial business progressed +well, as its diverse products and services have +covered consumer and dealer finance, financial +leasing and insurance. +In 2017, thanks to development of the auto +ecosystem, media services and leads generation +services as the core business of Autohome +grew markedly, with total revenue rising 33.7% +year on year. While upgrading and optimizing +user experience, Autohome recorded steady +growth in traffic. By the end of 2017, Autohome +had over 58 million registered users. In the +fourth quarter of 2017, the daily average visits +of unique users on mobiles increased 25.0% +year on year. These achievements have further +solidified Autohome's leading role among auto +service apps in China. Autohome improved +user engagement and loyalty by providing +customized contents and recommendations +to users. Applications of new technologies +such as Virtual Reality (VR) and Augmented +Reality (AR) increased users' interaction with +automobile manufacturers and dealers. +Autohome, a leading internet auto service +platform in China, has forged an auto +ecosystem under the strategy of “auto media, +auto e-commerce, auto finance and auto +lifestyle". Autohome provides auto consumers +with diverse products and services via +autohome.com.cn, che168.com, mobile websites +and mobile applications. +AUTOHOME +the service platform. Ping An Healthcare +Technology has built a personal health risk +profiling model by combining its pioneering +Ping An Grouper, a tool for grouping diseases, +with advanced neural network algorithms. +The model has a world-leading accuracy rate +of 99.7% in forecasting overall medical costs. +For consumers, the "City OneConnect” app +developed by Ping An Healthcare Technology +has covered 26 cities. By integrating social +health insurance, private insurers, hospitals +and pharmacies, "City OneConnect" app is +developing a closed loop of life scenarios +centering on health. Ping An Healthcare +Technology launched innovative online social +security services in Shenzhen, such as "facial +recognition for survival certification of pension +withdrawal," "mobile payment of social health +insurance" and "personal account activation." +In social health insurance, the smart expense +control and handling services of Ping An +Healthcare Technology have covered a +population of 800 million in over 200 cities +across China. In private insurance, Ping An +Healthcare Technology provides private +insurers with automated operation services +such as online underwriting, loss assessment, +payment/settlement, and data channels. +Over 2,000 hospitals have connected with +PING AN HEALTHCARE TECHNOLOGY +Ping An Healthcare Technology is committed +to building China's best tech-powered managed +care service platform. Through efficient +connection and effective collaboration with +healthcare service participants, Ping An +Healthcare Technology provides comprehensive +smart solutions for upstream and downstream +service providers of social health insurance, +private insurance and healthcare, and even +for consumers of such services. Ping An +Healthcare Technology raised USD1,150 million +by completing its first round of financing at +a post-money valuation of USD8,800 million in +early 2018. +66.5 +1,135 +1,890 +Ping An Insurance (Group) Company of China, Ltd. 53 +Ultimate investment return rate +EV of the Group +5.0% +11.0% +131.50 +46.6 +Trading volume +(in RMB million) +Wealth management 2,117,485 +New loans +Institutional trading +343,792 +5,382,081 +1,535,163 +172,919 +4,199,925 +37.9 +98.8 +28.1 +(1) Active investor users refer to users who made an +investment or had a positive account balance in the past +12 months. +PING AN GOOD DOCTOR +Ping An Good Doctor is committed to building +the world's largest health care ecosystem and +using technologies to make people healthier. +Focusing on users' medical demands and health +management demands, Ping An Good Doctor +provides online family doctor services via its in- +house medical team and Al Assistant. Besides, +Ping An Good Doctor provides various offline +services via a health partnership network. To +help users embrace healthy lifestyles, Ping +An Good Doctor provides extensive health +management products and services as well as +personalized health management plans. In its +pre-IPO financing, Ping An Good Doctor raised +USD400 million at a post-money valuation of +USD5,400 million. It has filed an IPO application. +with the HKEX. +Ping An Good Doctor has built a nationwide +health partnership network comprised of +doctors, hospitals, third-party health managers, +and pharmacies. As at December 31, 2017, +Ping An Good Doctor had a team of 888 in- +house medical staff members and about 2,100 +contracted external doctors who provide online +medical consultation services. All the external +ONECONNECT +OneConnect is committed to building a world- +leading, strategically-empowering fintech +platform to help small- and medium-sized +financial institutions to address five pain +points: customer acquisition, products, risk +management, operations, and technology. +OneConnect charges fees on the basis of +performance to achieve win-win results. +OneConnect completed its first round of +financing to raise USD650 million at a post- +money valuation of USD7,400 million in early +2018. +So far, OneConnect has launched leading +technologies such as Smart Banking Cloud, +Smart Insurance Cloud, and Smart Investment +Cloud. Smart Banking Cloud helps banks to +develop customers and transform retail banking +in areas of lending, daily-life scenarios, payment +integration, and wealth management products. +Smart Insurance Cloud exports leading +technological solutions in areas of claims and +operations to help small- and medium-sized +insurers to improve efficiency and services. +In September 2017, Smart Insurance Cloud +launched "Smart Certification" and "Smart +Quick Claim". Smart Insurance Cloud has +signed the cooperation agreements with 14 +insurers. Smart Investment Cloud provides +trust companies, private equity investors, fund +managers, and securities firms with corporate +risk profiling in different industries. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +For non-investment-linked insurance funds, the future investment return is assumed to be 4.75% +in the first year and remains at 5.0% from the second year. For the investment-linked fund, future +investment returns have been assumed to be slightly higher than the above non-investment-linked +fund investment returns assumption. These returns have been derived by consideration of the current +capital market conditions, the Company's current and expected future asset allocations and associated +investment returns for a range of major asset classes. +Investment return +The discount rate for calculating the value of in-force and the value of new business of life and health +insurance business is assumed to be 11.0%. +2. +192.84 +Registered users +(in million) +Change (%) +2016 +7.49 +3.77 +98.7 +Assets under +management +(in RMB million) +Assets under +management +461,699 +438,379 +5.3 +1. Risk discount rate +Balance of loans +288,434 +146,640 +96.7 +doctors are associate chief physicians or high- +level medical professionals at 3A hospitals. +Ping An Good Doctor's Health Mall offers +24/7 1-hour drug delivery in 14 Chinese cities +including Beijing, Shanghai, Guangzhou, and +Shenzhen. +To improve customer experience, Ping An Good +Doctor constantly develops key technologies +such as Al. Al Assistant has been applied to +online advisory services to effectively increase +efficiency and accuracy of the in-house medical +team. +As at December 31, 2017, Ping An Good Doctor +had over 190 million registered users. +Risk discount rate +Change +2016 +(%) +2017 +under management +The assumptions used in the embedded value calculation in 2017 have been made on a "going concern" +basis, assuming continuation of the economic and legal environment currently prevailing in China. +The calculation is in line with the Standards and capital requirement under C-ROSS. Certain portfolio +assumptions were based on the Company's own recent experience as well as considering the more general +China market and other life insurance markets' experience. The principal bases and assumptions used in the +calculation are described below: +December 31 December 31 +2017 +The adjusted net asset value of life and health insurance business is based on the unaudited shareholders' +net asset value of the relevant life and health insurance business of the Company as measured in +compliance with the Standards. This unaudited shareholders' net asset value is calculated based on the +audited shareholders' net asset value in accordance with CAS by adjusting the relevant differences, such +as reserves. The adjusted net asset value of other business is based on the audited shareholders' net +asset value of the relevant business of the Company in accordance with CAS. The relevant life and health +insurance business includes business conducted through Ping An Life, Ping An Annuity and Ping An Health. +The values placed on certain assets have been adjusted to the market value. +129,949 +183,920 +Including: Adjusted net asset value of L&H +407,340 +512,713 +Adjusted net asset value +2016 +2017 +(in RMB million) +December 31 +December 31 +Value of in-force insurance business written prior to June 1999 +Value of in-force insurance business written since June 1999 +Cost of capital +Components of Economic Value +56 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 55 +Annual Report 2017 +The calculation of the analysis of embedded value relies on a number of assumptions with respect to +future experience. Future experience may vary from that assumed in the calculation, and these variations +may be material. The market value of the Company is measured by the value of the Company's shares on +any particular day. In valuing the Company's shares, investors take into account a variety of information +available to them and their own investment criteria. Therefore, these calculated values should not be +construed as a direct reflection of the actual market value. +In accordance with the related provisions of the Rules for the Compilation of Information Disclosures by +the Companies Offering Securities to the Public (No. 4) - Special Provisions on Information Disclosures by +Insurance Companies, the Company has engaged PricewaterhouseCoopers Consultants (Shenzhen) Limited +to review the reasonableness of the methodology, the assumptions and the calculation results of the +Company's analysis of embedded value as at December 31, 2017. +In order to provide investors with an additional tool to understand our economic value and business +performance results, the Company has disclosed information regarding embedded value("EV") in this +section. The embedded value represents the shareholders' adjusted net asset value ("ANA") plus the value +of the Company's in-force life and health insurance business adjusted for the cost of holding the required +capital. The embedded value excludes the value of future new business. +ANALYSIS OF EMBEDDED VALUE +11.0% +Key Assumptions +5.0% +The "Standards for Actuarial Practice: Valuation Standard for Embedded Value of Life Insurance" (the +"Standards") issued by the China Association of Actuaries became effective in November 2016. The +Company has disclosed the embedded value for 2017 in accordance with the Standards. +16,758 +Analysis of Embedded Value and +Operating Profit +335,610 +50,805 +16,515 +67,357 +(15,516) +66,321 +85,512 +(18,156) +2016 +December 31 +December 31 +Value of one year's new business after cost of capital +Cost of capital +Value of one year's new business +2017 +Note: Figures may not match totals due to rounding. +249,382 +(in RMB million) +(35,535) +EV of the Group +(39,909) +Including: EV of L&H +637,703 +496,381 +360,312 +825,173 +278 +330 +18.6 +15.7 +Total for L&H +171,547 +(2) "PPP" stands for Premium Payment Period. +26.4 +67,357 +32.6 +(3) Long-term protection products cover whole-life, term life, critical illness and long term accident insurance. Saving products +(short-PPP) cover endowment and annuity products with PPP below 10 years. Saving products (long-PPP) cover endowment +and annuity products with PPP of 10 years and above. +25,216 +Note: (1) Figures may not match totals due to rounding. +135,722 +50,805 +3,800 +Group business +Tele, internet and others +37.2 +(4) Tele, internet and others includes telemarketing, internet marketing and Ping An Health's retail business. +13,071 +8,837 +47.9 +5,524 +45.4 +Bancassurance +7,492 +11,311 +(33.8) +716 +314 +128.4 +29,186 +(5) The differences between FYP used to calculate value of new business and FYP disclosed in MD&A are explained in the +appendix +53.8% +Retail business +50.7% +49.9% +51.4% +51.9% +87.6% +82.9% +49.4% +87.9% +15.6% +15.3% +16.9% +17.1% +1,683 +37.3% +83.2% +45.7% +47.1% +2016 +Agency +Long-term protection +Saving (short-PPP) +Saving (long-PPP) +Short-term +Tele, internet and others +Bancassurance +Group business +[4] +Total for L&H +By FYP +By ANP +2017 +2016 +2017 +The profit margin of new business by segment: +2,309 +(758) +6,193 +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 57 +MANAGEMENT DISCUSSION AND ANALYSIS +Analysis of Embedded Value and +Operating Profit +Value of New Business +First year premium (FYP) and new business value by segment are as follows: +Policyholder dividends have been based on 75% of the interest and mortality surplus for individual +participating business. For group participating business, dividends have been based on 80% of interest +surplus only. +FYP used to calculate value of +new business +(in RMB million) +2017 +2016 Change (%) +2017 +2016 +Change (%) +Value of new business +Policyholder dividend +Expense assumptions have been based on the Company's most recent expenses investigation. +Expense assumptions mainly consist of acquisition expense and maintenance expenses assumptions. +The unit maintenance expense was assumed to increase by 2% per annum. +Expense +31.0% +3. +4. +Taxation +A 25% average income tax rate has been assumed. The percentage of investment returns that can be +exempted from income tax has been assumed to be 12% in the next year and to be increased by 2% +annually up to 16%. +Mortality +The experience mortality rates have been based on 65% and 65% of China Life (2000-2003) table for +male and female respectively for non annuitants. For annuitants, the experience mortality rates for +the grant period have been based on 60% and 50% of China Life Annuity (2000-2003) table for male and +female respectively. +5. +6. +Other incident rates +Morbidity rate and accident rate assumptions have been based on the industry table or the Company's +own pricing table. The trend of long-term morbidity deterioration has been taken into consideration. +The loss ratios have been assumed to be within the range of 15% and 100% for short-term accident and +health insurance business. +Discontinuance +Policy discontinuance rates have been based on the Company's recent experience studies. The +discontinuance rates are pricing interest rate and product type specific. +7. +8. +Retail business +15.7 +142,361 +28.8 +32,158 +61.2 +8,113 +4,905 +65.4 +Saving (long-PPP) +51,842 +9,204 +44.5 +3,431 +1,977 +73.6 +Short-term +7,163 +6,370 +Saving (short-PPP) +24.0 +37,848 +67,027 +50,527 +32.7 +Agency +121,798 +90,357 +34.8 +60,786 +46,413 +31.0 +Long-term protection +53,588 +45,637 +17.4 +46,933 +110,506 +39.4% +Business written in the year of 2017 +Cost of capital calculated at policy level +Diversification effects within NB lower +cost of capital +32.2% +Favored lapse experience +14,811 +20,357 +[5] +Operating variance and others +(38,202) +(49,811) +[4] +Release of residual margin +17,391 +22,642 +[3] +Expected interest growth +129,860 +168,426 +[2] +Contribution from new business +330,846 +454,705 +[1] +Opening residual margin +Note +2016 +2017 +(in RMB million) +Closing residual margin +Residual margin is the present value of future profits with release pattern locked in at the time of policy +issuance, resulting in stable release and immunity to capital market volatility. As at December 31, 2017, +residual margin of life and health insurance business was RMB616,319 million, up 35.5% from 2016 due to +strong new business growth. The movement of L&H residual margin has been illustrated below: +[6]=[1]+...+[5] +454,705 +63 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +In compliance with current accounting +standards, group investment contracts are +not included in FYP disclosed in MD&A, +but included in FYP used to calculate +value of new business due to their +contribution to value of new business +Guaranteed renewal and other short term +products' renewal premiums are included +in FYP disclosed in MD&A but not +included in FYP used to calculate value of +new business +(9,151) +180,698 +171,547 +Total for L&H +8,934 +20,252 +29,186 +Group business +(18,085) +160,446 +142,361 +Reasons +Difference +in MD&A +FYP disclosed +FYP used to +calculate value of +new business +Retail business +(in RMB million) +The differences between FYP used to calculate value of new business and FYP disclosed in MD&A are +explained below. +33.5% +616,319 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +ultimate investment return +Note +2016 +2017 +Spread income +[2] +Return on net worth +[1] +Release of residual margin +(in RMB million) +The breakdown by source of earning of life and health insurance business operating profit is shown below. +Source of Earning and Residual Margin Analysis of Life and Health Insurance Business +(3) The one-off material non-operating item in 2017 mainly referred to the restructuring of Ping An Good Doctor, while it mainly +referred to the restructuring of Puhui Business in 2016. +(2) The short-term investment variance and impact of discount rate change of life and health insurance business listed above are +net of tax. +Note: (1) Figures may not match totals due to rounding. +312 +40,206 +52,128 +696 +10,104 +11,101 +68,252 +94,708 +Non-controlling interests +Owners of the parent +Attributable to: +40,518 +49,811 +7,357 +assumption (5%) higher than +interest required on liability +Favored operating experiences +38,202 +[3] +backing liability based on EV +Investment return from assets +investment return assumption (5%) +Investment return on shareholder +equity based on EV ultimate +Annual Report 2017 +62 +Note: Figures may not match totals due to rounding. +40,518 +52,824 +[7]=[5]+[6] +Operating profit after tax +(13,365) +(20,088) +[6] +Income tax +53,882 +72,912 +[5]=[1+2+3+4] +Operating profit before tax +6,317 +10,108 +[4] +Operating variance and others +3,715 +5,637 +5,648 +Liquidity and Capital Resources +The Company manages its liquidity and capital resources from the +perspective of the Group as a whole. +As at December 31, 2017, the solvency of the Group was adequate. +2014 +15 years +2011 +3.85% +10,000 +Tier-2 capital bonds +Ping An Bank +6.80% +9,000 +Tier-2 capital bonds +Ping An Bank +6.50% +6,000 +Tier-2 capital bonds +Ping An Bank +instrument +7.50% +3,650 +Hybrid capital debt +Ping An Bank +(if not redeemed) +Next 5 years: 8.70% +15 years +2009 +First 10 years: 5.70% +10 years +1,500 +2014 +2016 +(45.5) +(14,142) +(7,702) +90.9 +(10,054) +(19,194) +(9.7) +28,474 +25,711 +30.3 +27,291 +35,570 +(%) +2016 +2017 +Change +Ending balance of free cash +Capital injection into subsidiaries +Others +Dividend out to shareholders +Dividend from subsidiaries +Beginning balance of free cash +(in RMB million) +The free cash of the Company include bonds, equity securities, bank deposits and cash equivalents +that the Company holds. They can be invested in subsidiaries or used in daily operations or for +dividend distribution. As at December 31, 2017, the Company's free cash amounted to RMB38,332 +million, up by RMB2,762 million compared with the beginning of this year. +FREE CASH OF THE HOLDING COMPANY +10 years +10 years +Hybrid capital debt +instrument +Ping An Bank +(if not redeemed) +Ping An Life +10 years +2014 +First 5 years: 5.90% +Next 5 years: 7.90% +(if not redeemed) +8,000 +Subordinated +bonds +Ping An Life +Maturity +Issued year +Coupon rate +(in RMB million) +Туре +Issuer +Par value +The following table indicates the balances of subordinated bonds, capital supplement bonds, +hybrid capital bonds and tier-2 capital bonds issued by the Group and main subsidiaries as at the +end of 2017: +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +64 +The Group's long-term capital stability stems +from the profit continuously generated by +its various businesses. Further, based on +the capital plan, the Group ensures capital +adequacy by using capital market and debt +market instruments, issuing equity securities, +subordinated debts, hybrid capital bonds +and tier-2 capital bonds to raise capital. +Adjustments were made to surplus capital +through dividend distribution. As at December +31, 2017, the Group's equity attributable to +shareholders of the parent company was +RMB473,351 million, an increase of 23.4% +compared with the beginning of 2017. The +parent company's capital mainly comprised +contributions from shareholders as well as +proceeds from issuance of A shares and H +shares. +CAPITAL STRUCTURE +All operating, investing and financing activities +should follow the requirements of liquidity +management. Ping An Group and its insurance +subsidiaries implement separate management +of their operating cash inflows and outflows. +Through the pooling of cash inflows and +outflows, allocation and deployment of +funds are centralized. The Company and its +subsidiaries are therefore able to monitor +cash flow status in a timely manner. In 2017, +the Group maintained net cash inflows in its +operating cash flows. +The liquidity management of the Group +comprises capital management and cash flow. +management. The Group has put in place +a comprehensive capital management and +decision-making mechanism. As part of this +process, the Group's subsidiaries put forward +their capital requirements based on their own +business development needs. The parent +company then submits its recommendations on +the overall capital plan for the Group, based on +the overall situation of its subsidiaries' business +development. The Group Executive Committee +then determines a final capital plan based on +the strategic plan of the entire group before +allocating capital accordingly. +The Company manages its liquidity and capital +resources from the perspective of the Group as +a whole. The Budget Management Committee, +Risk Management Executive Committee and +Investment Management Committee under the +Group Executive Committee are overseeing +these essentials at group level. In addition, as +the Group's liquidity management execution +unit, the Treasury Division is responsible for the +Group's management of cash, liquidity, funding +and capital and so forth. +Liquidity refers to the availability of cash +assets or cash supply to meet the financial +requirements of the Company whenever +needed. The aim of the Group's liquidity +management is to meet the liquidity +requirements of operations, investment and +financing activities of the Group while properly +refining its financial resources allocation and +capital structure to maximize shareholder +return with the best financial resources +allocation and capital structure. +GENERAL PRINCIPLES +Capital supplement +bonds +5,000 +First 5 years: 3.90% +2015 +Next 5 years: 6.10% +10 years +2017 +First 5 years: 5.10% +3,500 +Capital supplement +bonds +Ping An Property & +Casualty +(if not redeemed) +Next 5 years: 5.79% +10 years +2015 +First 5 years: 4.79% +52,824 +5,000 +Ping An Property & +Casualty +(if not redeemed) +Next 5 years: 4.82% +10 years +2016 +First 5 years: 3.82% +10,000 +Capital supplement +bonds +Ping An Life +(if not redeemed) +Next 5 years: 4.90% +10 years +Capital supplement +bonds +78,355 +105,809 +[5]=[1-2-3-4] +The Company has investigated the effect, on the embedded value of the Group, embedded value of life +and health insurance business and the value of one year's new business, of certain independently varying +assumptions regarding future experience. Specifically, the following changes in assumptions have been +considered: +27.0% +35.5% +[15]=[6]/[1] +21.0% +26.7% +[14]=[13]/([1]+[11]) +87,795 +127,989 +[6] +115,848 +170,569 +[13]=[6]+[12] +Sensitivity Analysis +Operating ROEV of L&H +Operating ROEV of the Group +EV operating profit of L&H +EV operating profit of the Group +2016 +2017 +(in RMB million) +EV operating profit of the Group of 2017 is RMB170,569 million, which is comprised of RMB127,989 million of +EV operating profit of L&H and RMB42,580 million of net profit of other business. The main source of EV +operating profit of L&H is NBEV and expected return on opening EV. +Operating Profit +Analysis of Embedded Value and +MANAGEMENT DISCUSSION AND ANALYSIS +• +Ping An Insurance (Group) Company of China, Ltd. 59 +Investment return and risk discount rate +A 10% increase in mortality, morbidity, and accident rates. +786,592 +797,356 +813,303 +825,173 +838,039 +849,805 +863,596 +878,560 +11.5% +11.0% +10.5% +Sensitivity of EV of L&H to investment return and risk discount rate +Investment return decreased by 50bps per annum +Central case +Investment return increased by 50bps per annum +(in RMB million) +Risk discount rate +Sensitivity of EV of the Group to investment return and risk discount rate +A 10% decrease in fair value of equity assets +• +A 5% increase in the policyholders' dividend payout ratio +• +A 10% increase in maintenance expenses +• +A 10% increase in policy discontinuance rates +Assumptions and model used in 2016 +45.14 +825,173 +328,792 +496,381 +Closing EV of L&H +638 +(17,356) +152,787 +[10]=[6]+...+[9] +Shareholder dividends +Capital injection +EV profit of L&H +Actual investment return calculated on +the basis of comprehensive income is +higher than the assumed return +(5,415) Change in market value during +reporting period +30,212 +[9] +Investment return variance +[8] +Market value adjustment +[7] +Economic assumptions changes +127,989 +[6]=[2]+...+[5] +EV operating profit of L&H +Favoured operating experience +8,886 +[5] +Operating variance and others +model changes +Opening ANA of other business +[11] +277,391 +Operating profit of other business +Dividends paid by the Company to +shareholders +(19,194) +Capital injection to Ping An Health +(638) +Dividends paid by Ping An Life to the +Company +17,356 +Restructuring of Ping An Good Doctor +resulted in RMB10,850 million increase +in net profit +Capital injection to Ping An Health +Dividends paid by Ping An Life to the +Company +331,268 +447 +Annual Report 2017 +Note: Figures may not match totals due to rounding. +776,649 +EV per share (in RMB) +Closing ANA of other business +Dividends payout +Capital injection +Dividends received +before capital changes +Closing ANA of other business +variances +Market value adjustment and other +10,850 +Non-Operating profit of other +business +42,580 +[12] +Closing EV +3,947 +Risk discount rate +10.5% +2016 +2017 +(In RMB million) +L&H business +Group +Analysis of Embedded Value and +Operating Profit +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 61 +Annual Report 2017 +The Group's operating profit after tax attributable to shareholders of the parent company in 2017 is +RMB94,708 million, which is up by 38.8% from 2016. +It is believed that the operating profit after tax which excludes fluctuations of above non-operating related +items could provide a clearer and more objective representation of business performance and trend. +Impact of one-off non-operating items are material items that management considered to be +non-operating incomes and expenses. +Impact of discount rate change is the effect on insurance contract liability of life and health insurance +business due to change in discount rate; +Short-term investment variance, which is the variance between actual investment return of life and +health insurance business and the EV ultimate investment return assumption, net of associated +relevant impact on insurance and investment contract liability. The investment return of life and health +insurance business is locked at 5% after excluding the short-term investment variance; +Due to the long-term feature of the majority insurance business of life and health, the measure of operating +profit has been introduced to more appropriately evaluate business performance. Operating profit after tax +is based on net profit from financial statements, excluding items that are of short-term, volatile or one-off +nature, which include: +Group Operating Profit +Below section contains Group Operating Profit and Source of Earning and Residual Margin Analysis of +L&H. The Company has engaged PricewaterhouseCoopers Consultants (Shenzhen) Limited to review the +reasonableness of the methodology and the calculation results of the Analysis of Operating Profit as at +December 31, 2017. +ANALYSIS OF OPERATING PROFIT +N/A +481,420 +806,282 +66,353 +488,353 +817,146 +5% increase in the policyholders' dividend payout ratio +10% decrease in fair value of equity assets +2017 +66,739 +2016 +[1] +Operating profit after tax +9,497 +10,850 +[4] +non-operating items +Impact of one-off material +(17,652) +(21,213) +(17,652) +(21,213) +[3] +L&H +Impact of discount rate change of +2,168 +4,532 +2,168 +4,532 +[2] +L&H +Short-term investment variance of +Excluding: +25,033 +36,143 +72,368 +99,978 +Net profit +493,626 +822,419 +10% increase in maintenance expenses +11.0% +10.5% +Risk discount rate +Investment return decreased by 50bps per annum +Central case +Investment return increased by 50bps per annum +(in RMB million) +Sensitivity of NBEV to investment return and risk discount rate +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +60 +447,857 +457,800 +468,563 +Investment return decreased by 50bps per annum +484,511 +496,381 +509,247 +Central case +521,012 +534,804 +549,768 +Investment return increased by 50bps per annum +11.5% +11.0% +11.5% +78,011 +73,840 +69,971 +64,469 +488,516 +817,309 +10% increase in policy discontinuance rates +62,016 +480,801 +809,593 +10% increase in mortality, morbidity and accident rates +67,190 +497,585 +826,378 +Assumptions and model used in 2016 +(in RMB million) +67,357 +825,173 +Central case +NBEV +EV of L&H +EV of the Group +Sensitivity to other assumptions (in RMB million) +57,724 +60,845 +64,195 +63,861 +67,357 +71,117 +496,381 +38,332 +Appendix: +(1.3) +Ping An Insurance (Group) Company of China, Ltd. +Embedded Value Movement +The table below shows how the Company's embedded value changes from the opening balance of +RMB637,703 million to RMB825,173 million as at December 31, 2017. +(in RMB million) +2017 +Note +Opening EV of L&H +[1] +360,312 +Expected return on opening EV +[2] +NBEV post-risk diversified +[3] +31,745 +88,117 +Expected embedded value growth +Including: NBEV pre-risk diversified +67,357 +Diversification effects +9,345 +within new business +Diversification effects +11,416 +with in-force +Diversification effects between NB and +in-force lower cost of capital +Operating assumptions and +Annual Report 2017 +58 +Note: Interest margin of traditional and participating products is defined to be the contribution of investment return exceeding minimum +guaranteed return for customers and attributable to the Company, while interest margin of universal and unit-linked products is +defined to be the present value of investment spread and management charges. +63.8% +74.9% +36.2% +25.1% +Including: Long-term protection +Life and Health Insurance Business +Other margins +as % of NBEV +Interest margin +as % of NBEV +The interest margin and other margins (include mortality margin and expense margin) as percentages of +value of one year's new business after cost of capital are shown below: +Note: ANP (Annualised new premium) is calculated as the sum of 100 per cent of annualised first year premiums and 10 per cent of single +premiums. +43.5% +43.3% +37.4% +39.3% +1.6% +Ping An Insurance (Group) Company of China, Ltd. +1.6% +1.1% +8.1% +13.8% +2.8% +9.6% +40.8% +41.7% +43.0% +42.3% +27.3% +32.4% +27.2% +1.1% +Annual Report 2017 +4,001 +35,570 +In accordance with domestic and international regulatory requirements such as those for the +Global Systemically Important Insurers (G-SIIs) and those under C-ROSS, the Group has developed +and regularly updated the Liquidity Risk Management Plan of Ping An Insurance (Group) Company +of China, Ltd. (LRMP), and established a robust liquidity risk management framework covering +risk appetites and limits, risk strategies, risk monitoring, stress testing, emergency management, +appraisal and accountability, and relevant policies. Ping An has constantly improved its +management procedures and processes for better identification, evaluation, and management of +the liquidity risk at the group and subsidiary levels. +2017 +In view of the increasing performance and confidence in the Company's prospects, the Board of +Directors suggested raising the cash dividend ratio to 30.8%, which drives the dividend per share +for 2017 up by 100.0% year on year to RMB1.50. +According to Article 213 of the Articles of Association, the Company shall attach importance to the +reasonable investment returns of investors in terms of its profit distribution. The profit distribution +policy of the Company shall maintain its continuity and stability. The accumulated profit to be +distributed in cash for any three consecutive years shall not be less than 30% of the average +annual distributable profit realized in the three years, provided that the annual distributable +profit of the Company (namely profit after tax of the Company after covering the losses and +making contributions to the revenue reserve) are positive in value and such distributions is in +compliance with the prevailing laws and regulations and the requirements of regulatory authorities +for solvency ratio. In determining the specific ratio of distribution of cash dividend, the Company +shall take into account its profit, cash flow, solvency and operation and business development +requirements. The Board of Directors of the Company shall be responsible for formulating and +implementing a distribution plan according to the provisions of the Articles of Association. The +Board of Directors will ensure the stability and continuity of the profit distribution policy, so that +the Group can seize opportunities for growth in the future while maintaining financial flexibility. +DIVIDEND DISTRIBUTION +Liquidity and Capital Resources +66 +MANAGEMENT DISCUSSION AND ANALYSIS +65 +Ping An Insurance (Group) Company of China, Ltd. +25,711 +Under the Group's principles and guidelines for liquidity risk management, the subsidiaries have +developed their own liquidity risk appetites, risk indicators, and risk limits according to the +applicable regulations, industry practices, and features of their business activities. The Group and +its subsidiaries have established robust liquidity risk information systems and liquidity monitoring +and reporting procedures for adequate identification, accurate measurement, continuous +monitoring, and effective control of the liquidity risk in various business activities. The Group and +its subsidiaries regularly evaluate liquid assets and maturing debts, conduct stress tests of cash +1,480 +2016 +2,500 +17,356 +2017 +Annual Report 2017 +Total +Ping An Bank +Ping An Asset Management +Ping An Trust +Ping An Property & Casualty +Ping An Life +(in RMB million) +The major cash outflows were dividend to A and H shareholders of RMB19,194 million and +capital injection into subsidiaries of RMB7,702 million. The major cash inflow was dividend from +subsidiaries of RMB25,711 million which is illustrated below: +7.8 +3,030 +2015 +1,345 +1.50 +Liquidity risk refers to the risk of the Company being unable to obtain sufficient cash in time, +or being unable to obtain sufficient cash in time at a reasonable cost, to repay debts that have +become due or fulfill other payment obligations. +Cash dividend +paid per share +(in RMB) +LIQUIDITY RISK MANAGEMENT +Under integrated finance, the Company's ultimate goals are to support the Group's strategies and +maximize capital efficiency. The Company follows three core principles in capital allocation: 1) to +ensure capital levels of the Group's subsidiaries meet their respective business development needs +and regulatory requirements; 2) to support mature, high-return businesses, boost performance, +and create value; and 3) explore new businesses, seize new growth drivers and opportunities, and +realize sustainable growth in the future. +CAPITAL ALLOCATION +(3) Except the 2017 final dividend pending approval at the 2017 Annual General Meeting, the profit distribution for other years +has been completed during the relevant years. +(2) Cash dividend paid per share is based on the then share capital. For 2015, it is the number after the conversion of capital +reserve to share capital. +17.9 +22.0 +62,394 +30.8 +89,088 +(%) +54,203 +Net profit +attributable to +shareholders of +the parent +company +(in RMB million) +0.75 +0.53 +The ratio of +distribution of +cash dividend +༢ +Cash dividend +amount +(including tax) +(%) (in RMB million) +100.0 +41.5 +Growth of +cash dividend +per share +(1) Cash dividends include interim dividend and final dividend of the year. +27,420 +13,710 +9,688 +41.3 +1.1. Insurance Risk +Surrender rate +accident rates, etc(1) +2.2 Organizational Structure +Non-transparency Risk +1.2. Market Risk +32,477 ++10% +Mortality, morbidity, +investment yield +2.1. Risk Contagion +5,093 +RISK ANALYSIS +Discount rate/ +investment yield +(4,957) ++10bps +Discount rate/ +2. Group-level Risks +1.General Risks +Change in +assumptions +Impact on insurance +liability reserve (after +reinsurance) increase/ +(decrease) +December 31 2017 +(in RMB million) +Sensitivity analysis of long-term life insurance +contracts' insurance liability reserve +The Group has categorized all risks to ensure +they are well defined and managed. Below are +major risks and their definition. +-10bps ++10% +casualty insurance +Short-term life +insurance +Policy maintenance +Risk Management ++5% +Property and +Change in average +claim cost +December 31 2017 +(in RMB million) +Sensitivity analysis of property and casualty +insurance and short-term life insurance +contracts' outstanding claims reserves +For long term life and health insurance contracts +where future insurance benefits are not affected by the +investment return of the underlying asset portfolio, with +consideration of the Cai Kuai [2017] No.637 issued by +the CIRC and other related regulatory requirements, the +corresponding sensitivity results are prepared based on +the benchmarking yield curve for the measurement of +insurance contract reserve increased or decreased by 10 +basis points. +Change in mortality, morbidity, and accident rates refers +to a 10% increase in the morbidity rates, mortality rates, +accident rate and other rates of life insurance policies +(a 10% increase in mortality rate of annuity policies +before the payment period, and a 10% decrease after the +payment period). +(2) +The Group assesses and monitors insurance +risks with sensitivity analysis, stress testing +and so on. It mainly evaluates the impacts of +actuarial assumptions, such as the discount +rate, investment yield, mortality rate, morbidity +rate, surrender rate and expense ratio, on our +insurance liability reserve, solvency and profit +in different scenarios. +The insurance risk refers to the risk of adverse +deviation of the actual mortality rate, morbidity +rate, loss ratio, expense ratio or surrender rate +from expectations, which may cause losses to +the Group. +10,391 +1.1 Insurance Risk +The Group attaches importance to effective +management of subsidiaries' general risks. +Following the requirements of internal +management and external regulation, the +Group has strengthened active management +of the insurance risk, market risk, credit risk, +operational risk, strategic risk and reputation +1. General Risks +1.6. Reputation Risk +1.5. Strategic Risk +2.4 Non-insurance Risk +1.4. Operational Risk +(1) +expense ratio +2.3 Concentration Risk +1.3. Credit Risk +2,563 ++5% +risk. +MANAGEMENT DISCUSSION AND ANALYSIS +MANAGEMENT DISCUSSION AND ANALYSIS +Annual Report 2017 +Risk assessments for major decisions and +solutions to significant risk; +The organizational structure and +responsibilities of risk management; +Overall objectives of risk management, +risk appetites and tolerance, and risk +management policies and procedures; +The Board of Directors is the highest +decision-making authority for the Company's +risk management and takes responsibility +for the effectiveness of the overall risk +management function. The Audit and Risk +Management Committee under the Board +of Directors is responsible for having a +thorough understanding of major risks and +the Group's management situation, monitoring +the effectiveness of the risk management +framework, and making recommendations to +the Board of Directors after deliberations on +the following matters: +Asset Risk Management +Department of +subsidiaries +Branding Department of +subsidiaries +IT Operations/ +Information Security +Department of +subsidiaries +Group Asset +Management Center +Chief Investment Officer +of the Group +Branding Department of +the Group +of the Group +Brand Director +Annual risk assessment reports. +Committee +Management +Committee +Committee +Investment Management +Investor Relations +of subsidiaries +Finance & Planning +Department +Risk Management/ +Compliance/Internal +Audit Department of +subsidiaries +Information Security & +Operations Department, +User Experience +Department of the Group +Finance & Planning +Center of the Group +Internal Control +Management Center of +the Group +Chief Information +Officer/Chief Operating +Officer of the Group +Group Risk Management +Executive Committee +Chairman: Group Chief Risk +Officer +Informatization +Ping An Insurance (Group) Company of China, Ltd. 71 +The Group Executive Committee leads all +aspects of the Group's risk management, +comprising nine committees, such as the +Group Risk Management Executive Committee +(RMEC), the Investment Management +Committee, the Budget Management +Committee, the Investor Relations Management +Committee, the Connected-party Transaction +Management Committee, the Global +Systemically Important Insurer Management +Committee and the Informatization Committee. +The RMEC as a specialized committee reports +to the Group Executive Committee and +holds the supreme leadership in the Group's +risk management. The RMEC makes major +Ping An Insurance (Group) Company of China, Ltd. 69 +The Group manages risks of its subsidiaries +through integrated management, risk +management capabilities evaluation and +improved risk measurement. Subsidiaries +were instructed to apply big data and +artificial intelligence to build up their +smart risk management. By improving the +risk management platform of the Group, +we have enhanced the efficiency of risk +management. +The Group has carried out studies and +practice of asset-liability risk management, +and consolidated risk monitoring. Big data +and artificial intelligence were effectively +applied to the entire risk management +cycle to enhance risk management +capabilities and support the Company's +"finance + technology" strategy. +The Group utilized tools and methods +such as the risk dashboard, scenario +analysis, stress tests and risk limits to +continuously develop and optimize +quantitative techniques and models of risk +management, analyze risk exposures and +evaluate their quantitative and qualitative +impacts on our risk bottom lines. Such +measures enable us to plan ahead and take +necessary precautions in a timely manner +to prevent and mitigate risks. +The Group has established an effective risk +warning mechanism, providing timely and +effective alerts on industry developments, +regulatory information or risk events, +effectively guarding against potential +risks. The Group has also improved its risk +emergency management mechanism. +to improve the Group's overall capability +of risk management for its integrated +financial service business. +The Group has established a risk +management system on risk concentration, +which strengthens its ability to manage +concentrated risks, ranging from policy +formulation to risk limit management, +system building and risk reporting, so as +subsidiaries. +The Group is actively exploring and +formulating a risk appetite framework +in line with its business development +strategy. It also formulates risk +management guidelines and standardizes +risk management requirements of +The Group has established an optimal +risk governance framework and risk +management reporting mechanism, as +well as promoted the inclusion of risk +indicators in performance evaluation which +integrates risk management culture into its +corporate culture. This lays a foundation +for the healthy, sustainable and steady +development of the Group's business. +MAJOR MEASURES OF RISK MANAGEMENT +The Group continues to strengthen its +enterprise risk management system, improve +its organizational structure, formulate risk +management policy and guidelines, standardize +procedures for risk management and +implement risk management responsibility. The +Group adopts qualitative and quantitative risk +management approaches to identify, evaluate +and mitigate risks, so as to effectively prevent +systemic risks associated with integrated +finance, as well as to enhance the overall risk +management capabilities for the balanced +development of core finance and fintech & +healthtech businesses. +to routine risk monitoring and early warning, +so as to support business decision-making and +strike a balance between risk management and +business development. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +Annual Report 2017 +A risk appetite system is central to Ping +An's overall strategy and enterprise risk +management. In line with the Group's +overall strategy and in consideration of the +subsidiaries' development needs, the Group +has built a risk appetite system that matches +its business strategies, and combined risk +appetites with management decisions as well +as business development to promote healthy +growth of the Group and subsidiaries. +RISK APPETITE SYSTEM +As the risk governance system becomes more +sophisticated, a risk culture has permeated +the Group's ranks, from the Board of Directors +to senior management and from committees +to employees. This culture has facilitated an +effective and efficient approach that is both +top-down and bottom-up, which lays a solid +foundation for the effective integration of risk +management into the Group's daily operations. +This in turn helps to protect shareholder +equity, improves capital efficiency, supports +management decisions and ultimately creates +value for the Group. +RISK MANAGEMENT CULTURE +To meet regulatory requirements and +support the Company's strategy and business +development in a healthy and effective manner, +the Group implemented a top-down and +performance-linked risk evaluation indication +system. The evaluation criteria for personnel, +entities and procedures were developed on the +principle of "accountability at every level with +evaluation at each stage". The Group aims to +closely link risk compliance with performance +appraisal, and raise the awareness of risk +management. +manner, and applied big data and artificial +intelligence to ensure that all risks are +effectively controlled and managed on a timely +basis. +In 2017, the Group closely followed domestic +and foreign regulatory trends such as G-SIIs, +the New Basel Capital Accord and C-ROSS. +It continued to strengthen its enterprise risk +management framework, upgraded the risk +governance and risk management policies +of the Group and its subsidiaries, developed +a Group-subsidiary risk management +structure covering all risks and a centralized +management platform to create synergy for +enhanced risk management capabilities of +the Group. The Group also improved its risk +appetite system, developed risk management +guidelines, evaluated risk management +capabilities, standardized risk management +requirements, reviewed business progress, +and optimized capital utilization, to strike a +balance between business development and +risk management. The Group fulfilled risk +management responsibilities and continued +to optimize risk monitoring and reporting +mechanisms. Through the Risk Dashboard, +the Group and its subsidiaries have identified, +classified and evaluated risks in a systematic +The Group's Chief Risk Officer acts as the +RMEC's chairman, while the Group's President, +Chief Financial Officer, Chief Information +Officer/Chief Operating Officer, Brand Director +and Chief Investment Officer as vice chairmans. +Members of the RMEC are heads of the Group's +risk management departments, each of whom +has clearly-defined responsibilities of managing +the asset quality risk, liquidity risk, information +security risk, operational compliance risk, brand +reputation risk and so on. +decisions on risk management and is fully +responsible for the Group's risk management +results. Main duties of the RMEC include +deliberating on the overall risk management +goal, risk appetites, risk limits, policies and +operating procedures, giving instructions on +developing risk management frameworks, +monitoring the Company's risk exposure and +risk capital, deliberating on risk management +reports and financial management initiatives, +overseeing establishment of risk management +organizations in subsidiaries and monitoring +their performance, supervising implementation +of the risk management system in each +subsidiary or business line, and promoting a +culture of comprehensive risk management +across the Group. +Risk Management +70 ++5% +The Group's risk appetite system has four +core dimensions: capital adequacy, liquidity +adequacy, a good reputation, and compliance. +The Group has used these dimensions to guide +subsidiaries in specifying their unique risk +appetite dimensions according to their business +features and demand, broken down risk +appetites and tolerance into risk limits under +different categories, and applied the risk limits +Impact on outstanding +claims reserve (after +reinsurance) increase/ +(decrease) +Ping An Insurance (Group) Company of China, Ltd. 73 +268 +Risk Management +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 75 +On the basis of different characteristics and +risk profiles of businesses such as insurance, +banking and investment, the Group carries +out targeted measures to control specific +credit risks and concentration risks. In order +to manage credit risks associated with +the banking business, the Group adopted +advanced capital management methods and +continuously improved credit structure in line +with changes in the economic and financial +situation, macroeconomic policies and the +requirements of regulatory authorities. Credit +risk limits were set on portfolios in multiple +dimensions. The Group conducts thorough +and stringent credit assessments to potential +borrowers before granting credit facilities +and reviews outstanding loans on a regular +basis. Risk mitigations were strengthened +in key areas to prevent the accumulation of +credit risk from large exposures. Credit risk +management measures also include obtaining +The Group is in strict compliance with the +credit risk management guidelines. Under +the guidance of the Board of Directors +and the management, the Group carries +out consolidated analysis, monitoring and +management of the credit exposures of +lending and investment businesses at the +group level. The Group specifies and refines +credit risk limits for different accounts and +products to manage high risk exposures and +the concentration of risk after consolidating the +Group's financial statements. It also provides +forward-looking insights and analysis of +potential credit risks and their impacts on the +Group. +Monitoring credit risk through a risk +management system. +Defining credit risk limits in multiple +dimensions for investment and credit +portfolios; +Developing standardized policies, +systems and procedures for credit risk +management; +Establishing a credit risk management +mechanism with credit risk rating as its +core methodology; +The Group manages credit risk through various +measures, including: +Annual Report 2017 +Credit risk is the risk of unexpected losses +resulting from the default of any debtors +or counterparties because of their failure of +timely performance or adverse changes in +their credit profiles. The Group is exposed to +credit risk primarily associated with its deposit +arrangements with other commercial banks, +loans and advances to third parties, bond +investments, reinsurance arrangements with +reinsurance companies, policy loans, margin +trading and off-balance-sheet related activities. +1.3 Credit Risk +As at December 31, 2017, the fair value of the +Group's holding of buildings under investment +properties stood at RMB67,532 million. +Market Risk Real Estate Price Risk +The Group is exposed to real estate price +risk associated with its holding of investment +properties. The Group tracks its exposure to +property investment, monitors the movement +of real estate prices in relevant regions, +analyzes the impact of macro policies and +regional economic development on real estate +prices, and conducts stress tests on a regular +basis. Moreover, the Group has engaged +independent valuers to conduct the fair value +assessment. +- +In the case above, if the currencies appreciate +by the same proportion, the appreciation will +have an inverse effect of the same amount on +equity in the table. +2,956 +Net exposure to fluctuations in exchange +rates assuming a simultaneous and +uniform 5% depreciation rate of all foreign +currency denominated monetary assets +and liabilities and non-monetary assets and +liabilities measured at fair value against the +Renminbi +(in RMB million) +December 31 2017 +Decrease in +equity +The sensitivity to foreign exchange risk is +calculated by assuming a simultaneous and +uniform 5% rate of depreciation against the +Renminbi of all foreign currency denominated +monetary assets and liabilities, as well as non- +monetary assets and liabilities measured at fair +value as illustrated in the table below: +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +collateral and guarantees. In the case of off- +balance sheet credit related commitments, the +Group refers to the principles and methods +applied to on-balance sheet credit asset +management to set up standard approval and +management procedures, and usually receive +performance deposits to mitigate credit risk. +The credit quality of the off-balance sheet +business is good. The Group continued to step +up its efforts in credit risk monitoring and +precautions, enhancing its capability to provide +early warning of risks and make prompt +responses. It also actively dealt with changes in +the market environment and conducted regular +analysis of trends and changes of credit risk, +taking precautionary measures to control risk. +Furthermore, for credit risk associated with +the investment business, the Group makes +credit assessments on potential investments +in line with internal risk control policies and +procedures, chooses a counterparty that has +a relatively high credit standing and adopts +a multi-dimensional approach on setting risk +limits on investment portfolios in order to +manage credit risks. For reinsurance credit risk +associated with insurance business, i.e. credit +risk which occurs when a reinsurance company +is unable to fulfill its obligations, the Group +I would evaluate the credit of the reinsurer +before entering into a reinsurance contract, +and seek to reinsure with companies that have +higher credit standing to mitigate such risks. +December 31 2017 +The ratio to total +corporate debts/ +financial debts +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +76 +market environments and the Company's +capabilities due to ineffective development and +implementation of the strategy or changes in +the business environments. +Company's strategy not matching the +Strategic risk refers to the risk of the +1.5 Strategic Risk +Promoting a culture of operational risk +management through operational risk +management training. +on operational risk capital provision +measurement according to regulatory +requirements and management +requirements; +Conducting research and planning +Stepping up the implementation of +operational risk management tools +among subsidiaries, such as the Risk and +Control Self-Assessment (RCSA), Key Risk +Indicator (KRI) and Loss Data Collection +(LDC); +management; +74 +Constantly optimizing the operational risk +policy, framework, workflow, system and +tools, enhancing overall operational risk +measures: +The Group manages operational risk primarily +through the following mechanisms and +risk management of domestic and foreign +regulators, optimizes the operational risk +management structure and the operational risk +management policies, strengthens collaboration +and cooperation between departments, +established daily monitoring and reporting +mechanisms, provides regular reports to the +management on the overall operational risk +situation, developed a set of professional +rules and standards for operational risk +management, strengthens the system platform, +and constantly raises the effectiveness of +operational risk management. +standards, methods and tools of operational +The Group strictly follows applicable +regulations and its operational risk +management strategies. It uses existing +compliance management and internal control +systems as the basis to integrate the advanced +resulting from inadequate or flawed internal +procedures, employees, information technology +systems and external events. +99.98% +99.34% +Operational risk refers to the risk of losses +1.4 Operational Risk +Financial bonds held by the Group with +the domestic credit rating of A or +above +Corporate bonds held by the Group with +the domestic credit rating of AA and +A-1 or above +Establishing a robust and comprehensive +management system covering the +whole Group which identifies, evaluates, +monitors, controls/mitigates, and reports +operational risks; +3,821 +Market Risk - Foreign Exchange Risk +Foreign currency-denominated assets held by +the Group are exposed to foreign exchange +risks. These assets include monetary assets +such as deposits and bonds held in foreign +currencies and non-monetary assets measured +at fair value such as stocks and funds held +in foreign currencies. The Group's foreign +currency-denominated liabilities are also +exposed to risks as a result of fluctuations +in exchange rates. These liabilities include +monetary liabilities such as borrowings, +customers' deposits and claim reserves +denominated in foreign currencies, as well as +non-monetary liabilities measured at fair value. +9,455 +The risk monitoring and reporting. +mechanism is standardized. Risk reports +are issued regularly to provide suggestions +on risk management and ensure market +risks are within the Company's tolerance. +Methods such as value at risk (VAR), +sensitivity analysis and stress tests are +applied based on the characteristics of +investment and market risk management, +for scientific and effective assessment and +management of market risks; +A multi-layered risk limit system was +established on the basis of risk bottom +lines and asset-liability management +strategies to keep market risks under +control. While setting risk limits, the Group +takes risk management strategies and the +impacts on financial strength into account; +Investment and asset risk management +guidelines are developed to manage +market risks in a forward-looking manner +while ensuring safety, comprehensiveness +and effectiveness, and matching up assets +and liabilities; +Market risks are managed in a top- +down manner by the RMEC, the Group's +Investment Management Committee +and the risk management committees of +subsidiaries; +• +The Group adopts the following mechanism and +procedures to manage market risks: +reinforced the foundation of risk management +and enhanced risk management efficiency. +Besides, it improved the risk management +reporting mechanism, and consolidated risk +monitoring and management. Stress testing +was optimized to realize its decisional +value in risk bottom line control. A risk +limit management system was launched to +monitor risks in the Group, subsidiaries and +business lines. The Group also reinforced the +risk early warning system, which led to more +targeted, forward-looking and thorough risk +management. +The Group has continuously strengthened +its market risk management system, and +reinforced its ability to identify, evaluate, +measure, analyze and report on market risks +at multiple levels. It further strengthened its +investment risk management platform, which +Market risk refers to the risk of unexpected +losses arising from unfavorable movements in +interest rates, equity prices, foreign exchange +rates and real estate prices. +1.2 Market Risk +With effective reinsurance management +procedures, properly set self-retained risk +limits, use reinsurance as an effective risk +transfer tool to transfer the excess risks +to reinsurers with a high level of solvency, +and control insurance risks. +Evaluate unearned premium reserves and +outstanding claims reserves using effective +reserve assessment procedures and +methods, and assess the reserve adequacy +on a regular basis; +With effective product management +procedures, carry out experience and +trend analysis with the latest and the most +accurate and reliable data, well manage +the product mix and control insurance +risks; +With strict claim investigation and +settlement procedures, identify and +prevent questionable and fraudulent +claims; +Implement prudent underwriting policies, +establish relevant guidelines for policy +contracting and underwriting, effectively +control and reduce adverse selection risks; +Implement effective product development +and management policies, develop +products with proper insurance coverage +and fair pricing, and control product +pricing risks; +Establish model management policies, +standardize actuarial models of the Group +and strictly control model risks; +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +72 +indicators, closely monitor them, analyze +abnormal changes and take management +measures; +Develop a set of key insurance risk +Develop insurance risk policies and a +scientific and consistent insurance risk +management framework within the Group; +The mechanism and procedures adopted by the +Group to manage insurance risks are as follows: +Annual Report 2017 +MANAGEMENT DISCUSSION AND ANALYSIS +Risk Management +The main market risks to which the Group +is exposed are interest rate risk, equity risk, +foreign exchange risk and real estate price risk. +Group Executive +Committee +Impact on +4,026 +101 ++50 bps +profit or loss and available-for-sale +financial assets +or loss and available- +for-sale financial +assets +assets carried at fair value through +investment funds classified as financial +Listed equity securities and securities +(in RMB million) +December 31 2017 +The interest rate re-pricing and duration +mismatch's impacts on yields in banking +business are mainly assessed through a +gap analysis. We analyze the re-pricing +characteristics of assets and liabilities on a +regular basis, and carry out a scenario-based +analysis of the interest rate risk through +the asset-liability management system. On +the basis of the existing gap, we adjust the +re-pricing frequency and set limits on the +maturity of corporate deposits to reduce +duration mismatch in re-pricing. Meanwhile, the +Assets and Liabilities Management Committee +holds regular meetings to make timely and +appropriate adjustments to the asset-liability +structure and manage the interest rate risk in +response to macro-economic trends and the +policies on benchmark interest rates of the +PBOC. +equity +value through profit +classified as financial +assets carried at fair +Bond investments +(in RMB million) +December 31 2017 +As at December 31, 2017, the VaR for listed +equity securities and securities investment +funds is as follows: +The Group adopts the 10-day market price +value-at-risk ("VaR") technique to estimate its +risk exposure. The market price VaR measures +a maximum loss in the value of our portfolio +of equity investment due to normal market +fluctuation within a given confidence level +(99%) and a specified timeframe (10 days). +Listed equity investments held by the Group +are exposed to market price risks. These +investments are primarily listed equity +securities and securities investment funds. +Market Risk - Equity Risk +The sensitivity of interest risk is assessed by +assuming a 50 basis-point parallel shift of the +government bond yield curve. +Fixed maturity investments held by the Group +are exposed to the interest rate risk. These +investments are substantially represented by +bond investments booked at fair value on +the balance sheet. The Group uses various +tools such as sensitivity analysis and stress +tests to evaluate the interest rate risk of such +investments. +Market Risk - Interest Rate Risk +Change in Decrease in Decrease in +interest rate +profit +equity +Comprehensive solvency margin ratio +Ping An +Property & +impact on the financial market has been +limited. The RRP including LRMP for 2017 +has been approved by executive directors +authorized by the Board of Directors, and +has been approved by the CIRC. Ping An also +cooperated with regulators in the Resolvability +Assessment Process (RAP) for 2017 centering +on feasibility and credibility, which proved that +the potential systemic impact of the Group was +extremely limited, and the Group was capable +of managing internal and external risks and +maintaining continuity of critical functions +without harm to public interests. In addition +to meeting the G-SII and the China Risk +Oriented Solvency System (C-ROSS) regulatory +requirements, Ping An takes the G-SII projects +as an opportunity to incorporate global best +practices into its risk management and business +procedures, effectively prevents risks and risk +contagion, provides its integrated financial +business with strong risk protection, safeguards +the rapid development of its innovative +business, and acts as a stabilizer of financial +markets to make greater contributions to +China's financial innovation and development. +223.8% +206.9% +value of equity assets +30% decrease in fair +7,229 +217.8% +222.2% +interest rate +58,766 +93,008 +13,185 +Bonds to mature within 3 months +reverse repo agreements to +mature within 3 months +50bps decline in +Financial assets purchased under +217.5% +234.1% +214.9% +Central case +301,557 +202,471 +Casualty +Ping An +Life +Ping An +Group +Cash +(in RMB million) +213.4% +Stress test results about impacts of declines +in interest rates and equity assets on Ping +An Group, Ping An Life and Ping An Property +& Casualty's solvency margin ratios as at +December 31, 2017 are disclosed below: +Total cash and cash equivalents +367,552 +Group Board of Directors +Chief Financial Officer +of the Group +Budget Management +Committee +Group Chief Risk +Officer/Chief Audit +Officer/Compliance +Officer +Subsidiaries +Group +Transaction +Management +Committee +Connected-party +Global Systemically +Important Insurer +Management Committee +Audit and Risk +Management Committee +The Group actively complied with the PRC Company Law and the relevant laws, regulations and +regulatory requirements, as well as the Articles of Association of Ping An Insurance (Group) +Company of China, Ltd. and relevant corporate risk governance requirements. We have in place +a comprehensive risk governance framework which holds the Board of Directors ultimately +accountable, and which is directly upheld by the management. Supported closely by various +committees and relevant departments, the framework covers risk management across all of the +Group's subsidiaries and business units. +RISK MANAGEMENT ORGANIZATIONAL STRUCTURE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +Amid evolving regulations in the changing +domestic and global economic environments, +Ping An has diversified its offerings under +the "finance + technology" strategy. Based +on robust compliance management and +internal control, the group builds an effective +enterprise risk management framework in +line with international standards through risk +quantification tools and risk performance +appraisals, centering on capital management +and being risk-appetite-oriented. By improving +risk management and technology, and +dynamically managing both individual and +cumulative risks, the Company aims to achieve +a balance between risk management and +business development. +Ping An has been designated by the Financial +Stability Board (FSB) and the International +Association of Insurance Supervisors (IAIS) +as one of the Global Systemically Important +Insurers (G-SIIs) for many years. We have +actively participated in development of +international insurance regulations by keeping +regulators informed of the realities in the +Chinese insurance and financial markets, so +as to create a more favorable international +regulatory environment for developing +countries and China's insurance industry. In +2017, as required by the FSB and the IAIS, Ping +An reviewed and updated its Systemic Risk +Management Plan (SRMP), and Recovery and +Resolution Plan (RRP) including the Liquidity +Risk Management Plan (LRMP). Based on +the changes of the systemic risk assessment +indicators, Ping An reviewed the changes in +its business and risk profile. According to the +comprehensive review and assessment, Ping +An has effectively kept risks under control with +its specialized enterprise risk management +framework, and the Group's potential systemic +group". +For nearly 30 years since its establishment, +Ping An has regarded risk management as an +integral part of its operations and business +activities. We take steady steps to build an +enterprise risk management system aligned +with the Group's strategies and the nature +of our business. We continuously optimize +the risk management framework, standardize +risk management procedures, and adopt +qualitative and quantitative risk management +methodologies to identify, evaluate and +mitigate risks. Keeping risks under control, +we promote sustainable business growth +and build Ping An into a "world-leading +technology-powered personal financial services +RISK MANAGEMENT OBJECTIVES +We strive to develop Ping An into a "world-leading technology-powered +personal financial services group". To achieve this goal, we continuously +optimize the risk control system and facilitate development of the risk +management platform. Through identification and evaluation of risks, along +with mitigation measures, we achieve a balance between risk and return +which ultimately contributes to the sustainable growth of the Group. +Risk Management +68 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 67 +Annual Report 2017 +308,664 +A stable solvency position ensures that the +Company meets capital requirements specified +by external institutions such as regulators and +rating agencies, and supports the Company +in developing business and creating value for +shareholders. +207.9% +2016 +2016 Change (%) +2017 +20.6 +442,729 +533,775 +Minimum capital +23.3 +929,883 +25.3 +889,883 +1,115,365 +1,146,865 +Core capital +Actual capital +(%) +2016 +Change +December 31 +Note: Core solvency margin ratio =core capital/minimum +capital; comprehensive solvency margin ratio actual +capital/minimum capital. +(in RMB million) +The related solvency data under C-ROSS of the +Group are as follows: +The insurance group solvency margin +represents the consolidated solvency margin +calculated as if the parent company and its +subsidiaries, jointly controlled entities and +associates were a single reporting entity. The +group solvency margin ratio is an important +regulatory measure of an insurance group's +capital adequacy. +GROUP SOLVENCY MARGIN +The Company believes that the liquid assets +currently held, together with net cash +generated from future operations and the +availability of short-term borrowings, will be +sufficient to meet the foreseeable liquidity +requirements of the Group. +Cash Flow Analysis +(in RMB million) +The Group and its subsidiaries have established +liquidity reserve policies and maintained stable, +convenient, and diverse sources of financing +to ensure that they have adequate liquidity to +tackle possible impacts from adverse situations; +meanwhile, the Group and its major subsidiaries +have developed robust liquidity contingency +plans for handling any significant liquidity +events. In 2017, in order to keep improving the +Company's liquidity risk management ability, +the Group and its subsidiaries formulated +the liquidity emergency mechanism for the +money market. Moreover, the Group organized +emergency response drills to check whether +contingency plans of the Group and its +subsidiaries are effective and efficient against +a complicated and ever-changing backdrop. In +addition, the Group has set up internal firewalls +to prevent intra-group contagion of the +liquidity risk. +flows, and carry out forward-looking analysis +on the liquidity risk for a certain period in the +future to identify the potential liquidity risk and +take measures to control liquidity gaps. +Core solvency margin +Net cash flows from +December 31 +2017 +121,283 +operating activities +December 31 December 31 +2017 +Cash and Cash Equivalents +Net cash inflows from financing activities +increased by 34.3% year on year. This was +mainly due to the increase in cash inflows from +financing activities of subsidiaries such as Ping +An Life. +Net cash outflows from investing activities +increased by 7.3% year on year. This was mainly +due to the expansion of investment scale +caused by business development. +Net cash inflows from operating activities +decreased by 46.8% year on year mainly due to +the decreases in cash inflows in Ping An Bank's +deposit and interbank businesses. +210.0% +214.9% +requirement>=100%) +34.3 +133,004 +178,588 +ratio (regulatory +4.9pps +7.3 +solvency margin +(46.8) +ratio (regulatory +requirement >=50%) +209.0% +227,821 +8.0pps +201.0% +Net cash flows from +investing activities +Net cash flows from +financing activities +Comprehensive +(354,767) +(330,616) +442,729 +II. Selling-unrestricted circulating +shares +533,775 +1. +RMB ordinary shares +Selling-restricted shares +January 1 2017 +Percentage (%) +December 31 2017 +Number of +shares +Issue of +new shares +Bonus issue +Minimum capital +Others +Transfer +from reserve +Changes during the Reporting Period +929,883 +Annual Report 2017 +Actual capital +Sub-total +The Group manages its solvency through the +following mechanisms and processes: +The impacts on solvency must be +evaluated when we develop key initiatives +such as strategies, business plans, +investment decisions, and dividend +distribution plans; +The solvency target is a key indicator for +the Company's risk management, and +an emergency reporting and response +mechanism is in place for significant +changes in the solvency to ensure the +solvency is maintained at an appropriate +level; +The solvency indicator has been included +as a KPI in performance appraisal at the +Company level to be implemented in a +top-down manner; +80 +60 +Ping An Insurance (Group) Company of China, Ltd. +1,146,865 +We adopt a prudent asset and liability +management policy, constantly enhance +asset quality and business operations, +strengthen capital management, and focus +on capital requirements arising from rapid +business growth; +We conduct sensitivity and scenario +stress testing to generate warnings about +potential changes in solvency. +As at December 31, 2017, the Group's solvency +margin ratio met regulatory requirements under +C-ROSS. Below are the details: +(in RMB million) +Core capital +December 31 December 31 +2017 +2016 +Change (%) +1,115,365 +889,883 +We conduct solvency assessments and +dynamic solvency tests on a regular basis, +and closely monitor changes in solvency; +Number of +shares +Annual central +procurement amount +10,832,664,498 +Total number of shareholders +86 +98 +Annual Report 2017 +10,832,664,498 +59.26 +7,447,576,912 +40.74 +Unit: Shareholder +18,280,241,410 +18,280,241,410 +100.00 +December 31 2017 +February 28 2018 +401,158 (including 396,674 +domestic shareholders) +461,043 (including 456,543 +domestic shareholders) +Ping An Insurance (Group) Company of China, Ltd. +Qualitative supervisory requirements, as the +second pillar of C-ROSS, are mainly based on +the CIRC's Solvency Aligned Risk Management +Requirements and Assessment (SARMRA). The +SARMRA results are linked with an insurer's +minimum capital for risk control, so as to adjust +the minimum capital requirement based on +the first pillar. As per the SARMRA results for +2017 unveiled by the CIRC, Ping An Life scored +85.58. The score allowed Ping An Life's minimum +capital requirement under C-ROSS to reduce by +RMB8,623 million as at December 31, 2017. Ping +An Property & Casualty scored 84.10. Because +of the score, Ping An Property & Casualty's +minimum capital requirement under C-ROSS +reduced by RMB756 million as at December 31, +2017. +100.00 +Percentage (%) +Number of shareholders +Shareholders' Information +59.26 +2. Domestically listed foreign +shares +3. Overseas listed foreign shares 7,447,576,912 +40.74 +4. +Others +Subtotal +Number of shareholders and their shareholdings +18,280,241,410 +III. Total number of shares +18,280,241,410 +100.00 +Security issuance and listing +Security issuance of the Company +There was no issuance of securities during the Reporting Period. +Staff shares +As at the end of the Reporting Period, the Company had no staff shares. +100.00 +disciplinary mechanisms. C-ROSS enables +insurers to strike a balance between risk +prevention and value growth by embedding +the philosophy of risk management in all +dimensions of business development. +Since the CIRC began to implement the China +Risk Oriented Solvency System (C-ROSS) +two years ago, China's insurance industry +has realized a smooth, substantive transition +towards comprehensive risk management. +C-ROSS has significantly helped to modernize +insurance regulation, strengthen the industry's +risk management, promote the industry's +transformation and upgrading, and increase +the global influence of China's insurance +market. C-ROSS consists of three pillars, +which are quantitative capital requirements, +qualitative regulatory requirements, and market +Solvency refers to the Group's ability to settle +its liabilities. An insurance group's solvency +is the consolidated solvency calculated by +taking the parent company, subsidiaries, joint +ventures, and associates as a single reporting +entity. An insurance group's solvency margin +ratio is a key regulatory indicator for evaluating +an insurance group's capital adequacy. The key +objective of solvency management is to meet +statutory capital requirements and maintain a +healthy capital ratio to support business growth +and maximize shareholder value. A stable +solvency margin ratio can ensure that the +Company meets capital requirements specified +by external institutions such as regulators and +rating agencies, and support the Company's +business development and shareholder value +creation. +1,397 +Vendors +99.6% +Ping An P&C's auto +claims payment ratio +25.3 +23.3 +20.6 +Core solvency margin +ratio (regulatory +requirement >=50%) +209.0% +201.0% ++8.0 pps +Comprehensive +solvency margin +ratio (regulatory +requirement >=100%) +214.9% +210.0% ++4.9 pps +We have estimated the impacts of declines in +interest rates and equity value on the solvency +margin ratios of Ping An Group, Ping An +Life, and Ping An Property & Casualty as at +December 31, 2017. Below are the results: +Comprehensive solvency margin ratio +Ping An +suppliers +Ping An +remuneration +RMB48,271 +Scope 1 carbon emissions: +172,981 +properties +tons +51,871 +in carbon emission +Annual tech-based reduction Carbon emission by own +8.11 +hours/year +Face-to-face and online training +per employee +44.2% +Puhui Business's proportion of +micro business loans: +14.1% +Ping An Bank's proportion of +micro business loans: +million +80,839 +RMB +Total green lines of credit +1,150,000 books +Books collected under the +Mu Tian Book Donation program +Society and environment +million +Total corporate Total +annuity +RMB553 +million +3,774 tco,e +Ping An +Life +Annual input to targeted poverty alleviation +over RMB 40 million +Employee development +Employee headcount +342.6 +thousand persons +Training budget +RMB 854 +million +Investor relations +4 online and offline result releases +55 +domestic and overseas roadshows +Customer experience +Net Promoter Score (NPS) based on better +customer experience +Ping An Life's overall +customer satisfaction +degree +94.2% +Partners +OneConnect's +partners +36% +2,358 institutions +Poverty alleviation +Group +million +We are dedicated to honoring our social commitment, fulfilling our duty to +shareholders, living up to the trust of our customers, supporting our employees, +and contributing to society with gratitude. +P&C +Central case +214.9% +234.1% +217.5% +A decline of 50 bps in +interest rates +207.9% +222.2% +217.8% +A decrease of 30% in +fair value of equity +asset +206.9% +223.8% +213.4% +As one of the G-SIIs, Ping An is required +to follow a series of international solvency +regulations in addition to C-ROSS. These +regulations are being developed by the IAIS +and will come into force in 2024. With the +encouragement and support from the CIRC, +Ping An has actively worked with the IAIS to +develop solvency regulations for G-SIIs. With +better understanding of China's insurance +industry and Ping An's situations, the IAIS +is able to reflect such understanding in the +regulations. Positive progress has been made +with Ping An's participation. +Note: Core solvency margin ratio = core capital/minimum +capital; comprehensive solvency margin ratio = actual +capital/minimum capital +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. 81 +MANAGEMENT DISCUSSION AND ANALYSIS +Corporate Social Responsibility +As Ping An turns 30, we continue to fulfill our social responsibility and commitment to poverty alleviation +by supporting rural finance, education and industries in targeted areas. As we continue to create value for +shareholders, employees and customers, we pursue fintech and healthtech innovations under a strategy +of “finance + technology" to strengthen our traditional financial businesses. We have carried out a service +campaign called "Ping An by Your Side" to improve customer experience. Through technological innovations, +we have made our offerings more convenient. We have brought financial services and health care to +underdeveloped areas to help local people become wealthier and healthier. For years, we have engaged in +charitable causes such as education support, environmental protection, disaster relief, and poverty alleviation. +We have established an Educational Charity Board, used online platforms to upgrade education support +initiatives, and called on our employees, agents, customers and the public to participate. In recognition of +such efforts, Ping An has been honored as the "Most Respected Enterprise in China" for 16 consecutive years, +won the "International Carbon-Value Award" for five consecutive year, and received the "Award for Best +Contribution to Poverty Alleviation", the "Best Campus Talent Strategy Award" and the "Award for Best +Employer of the Year in China". +Scope 2 carbon emissions: +123,860 tco,e +Scope 3 carbon emissions: +The Group has enhanced the management of +cross-selling. Retail cross-selling businesses +are mainly distribution of insurance products +by sideline agents. Such agents distribute +products in an orderly manner under sideline +agency agreements with Ping An in accordance +with laws and regulations. If customers need +products beyond agents' offerings, customers +may use specific applications or visit platforms. +of other Ping An subsidiaries for information +and purchase. The Group Integrated Finance +Committee coordinates and promotes +cross-selling of group products within Ping +An Group. The business is done through +distribution by insurance agents and business +recommendation. Distribution by agents is +subject to the rules on sales agents; business +recommendation only involves matching +both parties' intentions of cooperation in +strict accordance with market rules. All +businesses are reviewed independently by each +subsidiary's risk function in line with the firewall +policies. +The Group has improved its approach to +outsourcing. Currently, the Group's four +centres (Administration, Internal Control, +HR, and Finance) outsource IT services to +Ping An Technology, including IT advisory +services, development, application system +operations, call centre services, office support, +and information security. The four centers +outsource financial operations to Ping An +Financial Services, including financial review +and accounting, financial system configuration, +cash collection and payment, financial voucher +filing, tax processing, sale/purchase and +payment of foreign exchanges, and personal +income tax declaration. +The Group has constantly improved the +management of CPTs. In 2017, domestic +regulators further tightened regulation of +CPTs by promulgating stricter regulatory +standards. The Group and its subsidiaries +such as the insurance companies, bank, +trust company, securities company, fund +management company, and asset management +company constantly enhanced management +of CPTS in strict accordance with laws and +regulations. The Group's Connected-Party +Transaction Committee functioned effectively, +coordinated Group-wide CPT management, +constantly optimized management policies and +procedures, and enhanced CPT identification, +review and fair value-based pricing to ensure +fair pricing for CPTs and prevent improper +transfer of benefits. The Group continued +to increase transparency by disclosing and +reporting CPTs in strict accordance with rules. +The Group has developed a culture of strong +compliance awareness for CPTs. The Group's +CPT management systems and mechanisms +have been improved and effectively operated. +and effective operations. Fourth, the personnel +management firewalls. The Group and its +subsidiaries have separate management +structures, with clear roles and responsibilities +so that personnel do not perform roles with +potential conflict of interests. Meanwhile, an +insurance subsidiary's senior management +may not serve as the senior management of +non-insurance subsidiaries (unless otherwise +stipulated by laws, administrative regulations +and the CIRC). +Risk Management +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 77 +The Group has built robust risk firewalls. The +Group has built robust firewalls between the +Group and its subsidiaries and among its +subsidiaries, including legal-entity firewalls, +finance firewalls, and information firewalls, and +personnel management firewalls to prevent +risk contagion. First, the legal-entity firewalls. +The Group and its subsidiaries have complete +governance structures. The Group itself +engages in no specific business activity. It +manages the subsidiaries through shareholding, +but neither participates in nor intervenes in the +subsidiaries' routine business. The subsidiaries +carry out business activities independently, and +are supervised by their respective regulators. +Second, the finance firewalls. The Group and its +subsidiaries have finance functions respectively; +senior finance managers may not take +concurrent offices at different entities within +the Group. Each entity has clear accounts, with +independent accounting, assets, and liabilities. +Third, the information firewalls. The Group +has established the governance structure with +three lines of defense for information security. +Subsidiaries have established information +security departments to strictly implement the +Group's information security management rules +for effective information segregation. Attaching +great importance to customer information +management and security of products and +businesses on the internet, the Group has set +up the mechanism for comprehensive in-the- +process monitoring since the Cybersecurity +Law of the People's Republic of China was +promulgated in 2017. Moreover, the Group +adopted cutting-edge technologies, such as +big data and artificial intelligence (AI), and +security measures in terms of infrastructures, +terminals, business and people to effectively +protect customer information security. +Meanwhile, the Group has been increasing +awareness of information security and building +a culture where everyone is responsible for +information security. The Group's information +security system boasts ongoing improvement +As the Group promotes synergies in integrated +finance, in order to prevent intra-group +risk contagion, the Group has strengthened +management and coordination across the +Group by building firewalls, managing +connected-party transactions ("CPTS"), +outsourcing and cross-selling, and coordinating +the Group's branding, communication, and +information security functions. +Annual Report 2017 +Risk contagion refers to a situation where the +risk created by a member of the Group spreads +to another member of the Group by means of +intercompany transactions or other activities, +causing losses to such other member. +2.1 Risk Contagion +The Group proactively strengthens risk +control of its subsidiaries, implements relevant +regulatory requirements, and constantly +enhances management of group-level risks such +as risk contagion, the risk due to an opaque +organization structure, the concentration risk, +and risks in non-insurance areas. +2. Group-level Risk +The Group constantly improves its reputation +risk management approach as per regulations, +has built and improved the pre-warning, +monitoring, review and remediation procedures +for reputation risk management, closely +monitors the business lines with potential risks +and external factors to identify risk events +and give warnings, follows up on the risk +warnings, and minimizes the risk and chance of +reputation crisis through effective control and +remediation. +Reputation risk is the risk of the Company's +brand or reputation being damaged and other +relevant losses caused by negative comments +from stakeholders on the Company due to +a defect in the Company's operation or an +external event. +1.6 Reputation Risk +The Group has established a sound strategic +risk management framework and procedures. +By closely watching macroeconomic conditions +both at home and abroad, regulatory landscape +and market movement, the Group developed +high-level plans and strategies to ensure +consistency between the strategic goals of +subsidiaries and the strategic plans of the +Group and synergies between strategic goals +of subsidiaries. The Group formulated medium- +term and long-term strategic plans and annual +business plans, clarifying strategic focuses +of the Group and its subsidiaries to ensure +further implementation of the strategic plans. +Moreover, the Group oversaw and evaluated +subsidiaries' implementation of strategic +plans, and reviewed and adjusted strategic +plans of subsidiaries to ensure successful +implementation of the Group's high-level +strategic plans. +I. +Unit: Shares +There was no change in the total number of shares and shareholding structure of the Company during the +12 months ended December 31, 2017 (the “Reporting Period"). +The Group has centralized the management +of branding, communication, and information +disclosure. The Group has implemented central +management of branding, communication, +and information disclosure. The Group has +developed robust rules and procedures for +brand asset management and information +disclosure, and strictly implemented them to +ensure central management and consistency of +branding. +Statement of changes in share capital +2.2 Organizational Structure Non-transparency +The organizational structure non-transparency +risk refers to the risk of losses in the Group +caused by the complexity or opaqueness of the +Group's shareholding structure, management +structure, operational processes, and business +types. +SOLVENCY MANAGEMENT +For equity investments in non-insurance areas, +the Group has developed rules, standards and +limits, established processes for investment +decision making, risk management, investment +review, evaluation and reporting, and specified +mechanisms for management before, during +and after investment deals. Moreover, the +non-insurance subsidiaries strictly follow the +Company's strategic planning process to +analyze the feasibility of business strategies, +regularly review the ROICs, investment payback +periods, business and financial performance as +well as valuations, and evaluate the risk-return +profiles of various businesses. +Risk Management +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 79 +Annual Report 2017 +in separate operations under a listed holding +group subject to separate regulation, the Group +has established independent legal entities that +engage in insurance, banking, investment, and +fintech & healthtech businesses respectively. +Regarding corporate governance, all the +subsidiaries in non-insurance areas carry out +specialized operations independently, and +are supervised by their respective regulators; +the Group ensures that all the non-insurance +subsidiaries are effectively segregated from the +insurance subsidiaries in terms of assets and +liquidity. +As an integrated financial service group +authorized by the State Council to engage +2.4 Non-insurance Risk +The Group also manages the concentration +risk in insurance and non-insurance +businesses. The Group evaluates, analyzes, +monitors and reports the concentration of +its businesses in accordance with the CIRC's +rules for concentration risk management of +the Group's insurance and non-insurance +businesses. Regarding the concentration of +insurance business, the Group has enhanced +the framework of concentration risk limits for +reinsurance counterparties, risk monitoring, risk +analysis, and risk warning by implementing the +reinsurer credit and concentration management +procedures. Regarding the concentration +of non-insurance businesses, the Group has +analyzed the structures and risk profiles +of non-insurance businesses, specified the +concentration risk indicators to be monitored, +and included such indicators in the routine +risk management framework. The Group has +effectively prevented the concentration risk +through regular evaluation, monitoring, and +warning of the concentration risk in insurance +and non-insurance businesses. +profiles. Moreover, the Group has regularly +reviewed the concentration risk posed by +investment assets at the subsidiary level to +prevent any solvency risk and liquidity risk +arising from over-concentration of the Group's +investment assets in a certain asset class, +counterparty, or sector. +In order to manage the concentration risk in +investment assets, the Group has classified +investment assets and specified a set of +concentration risk limits for asset classes +according to their respective risk-return +In order to control the concentration risk from +the perspective of business counterparties, +the Group has specified a set of single risk +limits for major counterparties based on the +counterparties' risk tolerance as well as the +Group's risk appetite and risk tolerance. The +Group's set of single risk limits covers major +non-retail, non-trading counterparties in its +investment and financing businesses. +and non-insurance business management. +The concentration risk refers to the risk +that members' single or combined risks, +when aggregated at the Group level, may +be enough to directly or indirectly threaten +the Group's solvency position. The Group +manages the concentration risk through +business counterparty management, investment +management, insurance business management, +2.3 Concentration Risk +The Group has a transparent governance +structure. The Group has established a clear +corporate governance structure in accordance +with laws and regulations such as the Company +Law of the PRC and the Securities Law of the +PRC, with the Group's situations taken into +account. The General Meeting of Shareholders, +the Board of Directors, the Supervisory +Committee, and the senior management have +exercised their rights and performed their +obligations in accordance with the Articles +of Association. The Group engages in no +specific business activity. The Group manages +the subsidiaries through shareholding, but +neither participates in nor intervenes in the +subsidiaries' routine business. The Company +and its subsidiaries have clearly defined +roles and responsibilities of their respective +functions, which are independently operated +and well coordinated subject to checks and +balances. There is no overlap, absence, or over- +concentration of powers and responsibilities. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +78 +The Group has a clear shareholding structure. +The shareholding structure of the Group is +clear, balanced, and scattered. There is no +controlling shareholder, nor de facto controller. +The Group's subsidiaries engage in businesses +such as insurance, banking, investment, +and internet. All the subsidiaries have clear +shareholding structures; none of them have +cross-shareholding or illegal subscription for +capital instruments. +Risk +Changes in Share Capital +INFORMATION DISCLOSED UNDER A SHARES REGULATORY REQUIREMENTS +Changes in the Share Capital and +Shareholders' Profile +In 2017, the Company was committed to propelling +its business plans, enhancing development of +retail customers and improving the value of retail +business. We implemented the strategy of "finance ++ technology" to achieve technology-driven reform. +The four pillar businesses - insurance, banking, asset +management and fintech & healthtech maintained +sound operations and sustainable growth. The +Company's profitability improved steadily, and the +performance targets of all business plans set out +last year were achieved. +Our operations remain consistent and stable as no +major changes have been made to our long-term +operating objectives compared with those +announced last year. +BUSINESS PLAN FOR 2018 +MANAGEMENT DISCUSSION AND ANALYSIS +Prospects of Future Development +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +82 +Note: Above is a summary. For complete date, refer to the Corporate Social Responsibility Report for 2017. +Ping An's Social Health Insurance business: over +6,000 persons +200 cities +Over +Migrant workers sent home in the Reunion with +Love program during Spring Festival +140,432 hour +tons +Cities that have signed contracts with +RMB 4,343,000 +Ping An Hope Primary Schools +Scholarships/stipends for +Volunteer teaching at Ping An Hope Primary Schools +45,347 tco,e +In 2018, the Company will resolutely forge ahead +with the plans formulated by the Board of Directors. +With expertise, we strive to create greater value +for customers and lift the Group's value. We will +pursue “finance + technology” and explore “finance ++ ecosystem". Our goal is to become a world- +leading technology-powered personal financial +services group. Focusing on two major industries +of pan financial assets and pan health care, we will +create new growth drivers by applying innovative +technologies to traditional finance and five +ecosystems: financial services, health care, auto +services, real estate services, and smart city services. +In insurance business, the Company will +enhance technology application for better +performance. Keeping customer development +as a focus, Ping An Life will leverage "product ++” and “technology +” platform operations to +create optimum customer experience, unleash +new growth momentum, and achieve sustained, +healthy and steady growth in its embedded +value and business size. Ping An Property & +Casualty will speed up its transformation into +a business driven by technology innovation, +strengthen its differentiation advantage and +provide customers with better products +and experience. Committed to becoming a +"professional pension asset manager" and a +"professional provider of livelihood benefits", +Ping An Annuity is vigorously developing +pension asset management business centering +on corporate annuities, and group insurance +business centering on health care, accident +coverage and old-age care. Through these +efforts Ping An Annuity aims to contribute +to the vision that "elders have access to +good care, patients have access to medical +treatment, and the poor have access to +assistance". Ping An Health will strengthen +the integration of health insurance and +health management, and apply cutting-edge +technologies to expedite product innovation +and upgrade, so as to forge the No.1 brand of +health insurance and services in China. +In banking business, the Company will continue +to pursue the strategic transformation, namely, +making technology-driven breakthroughs in +retail banking and enhancement of corporate +banking. Ping An Bank will facilitate strategy +implementation to become "China's best and +a world-leading retail bank”. In technology +innovation and application, Ping An Bank will +keep track of cutting-edge technologies like Al +and biotechnology, and scale up technological +input to optimize customer experience. In +retail banking, more resources will be allocated +to such key business segments as Ping An +Pocket Bank app, wealth management, credit +cards, consumer finance and auto finance to +build a smart retail bank. In corporate banking, +Ping An Bank will promote capital-light and +asset-light operations to forge a boutique +corporate bank. Meanwhile, it will keep +operating risks under strict control, intensify +recovery and disposal of non-performing +assets, and enhance compliance in operations +and management to sustain healthy +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 85 +In 2018, China's economy will continue +to stabilize with signs of recovery, while +the society and the economy will steadily +march towards a stage of high-quality +development. Besides, fast-developing new +technologies represented by Al will release +new economic momentum continuously. +Against this backdrop, Ping An will continue +to pursue diversified development, pursue +"finance + technology" and explore "finance + +ecosystem". It will center on "one customer, +multiple products and one-stop services" for +integrated finance and life services, and make +unremitting efforts to become a world-leading +technology-powered personal financial services. +group. In 2018, Ping An will celebrate its 30th +anniversary. Turning 30, Ping An understands +customers better and provides excellent +offerings. Moreover, we will continue to answer +the Party Central Committee's call to alleviate +poverty by launching the Three-village Project, +to reward the nation and the society through +practical actions. +In 2017, new technologies represented by +Al and blockchains were booming. Al + and +cloud computing stayed in the spotlight of +the society and were converted into business +practices, having wide-ranging and deep-going +impacts on business operations. On one hand, +these technologies improved the operating +efficiency of traditional finance, saved them +resources and optimized user experience. On +the other, the integration of technology and +finance gave birth to new business segments +to better meet needs and facilitate social +development. Undoubtedly technologies will +continue to influence business operations and +development. Thus, the Company will scale up +input in technology research and development +to make technology a major driving force of +business reform. +In 2017, due to tightened regulation China's +asset management industry began to slow +down and enter a stage of transformation and +correction after rapid growth in recent years, +and gradually retrieved its original mission +of asset management. In 2018, through more +efforts in risk management, deleveraging and +centralized regulation, asset management +industry will achieve more healthy and orderly +development. This will improve the efficiency +of financial resources allocation and boost the +real economy. The Company will continue its +active response to national policies and macro +strategies. Adhering to value investing and +prudent investment, the Company will make +good use of its integrated financial advantages +to enhance its investment capabilities and +enterprise risk management framework, forge +a leading asset management platform in China, +spare no effort to bolster the real economy and +create value for the society. +Annual Report 2017 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2017 +84 +In 2017, the Central Economic Work Conference +called for more efforts in "major risk prevention +and resolution, targeted poverty alleviation and +pollution control". Preventing and resolving +financial risks was regarded as a priority, +covering such major areas as internet finance, +local debts and shadow banking. In 2018, +domestic economic restructuring, tightening +regulation and financial deleveraging will bring +new challenges to the banking industry. On one +hand, we need to enhance risk prevention and +control, resolving financial risks by tightening +regulation, rectifying disorder and deleveraging, +and ensure there is no systemic financial risk. +On the other, financial institutions should +retrieve their original aspiration of serving +the real economy, prevent useless money +circulation, and support SMEs' development, +industry upgrade and strategic transformation. +Meanwhile, banks will also need strategic +transformation, and the market landscape +is to change. Firstly, banks will speed up +development of technology-powered finance +and transformation. Secondly, attention should +be paid to liability and liquidity management. +Thirdly, banks should ensure compliance +and act in strict accordance with regulatory +policies and requirements. Internal training and +promotion should be intensified to raise the +staff's compliance awareness, while compliance +and internal control mechanisms, rules and +processes should be enhanced. +RMB 7,323 +technologies including Al and blockchains +were widely used by insurers to improve +business quality and efficiency. In 2017, China's +insurance industry recorded total premium +income of RMB3.66 trillion, up 18.2% year on +year, consisting of RMB2,145,557 million from life. +insurance, RMB983,466 million from property and +casualty insurance, and RMB438,946 million from +health insurance. Assets of insurers totaled +RMB16.75 trillion, up 10.8% from the beginning +of 2017. By premium income, both Ping An +Life and Ping An Property & Casualty ranked +2nd among peers in China. In 2018, along with +tightening regulation and deepening reform, +the insurance industry will play a better role in +risk management and protection and achieve +steady and healthy development. +MAJOR INDUSTRY TRENDS AND THE MARKET +LANDSCAPE +We expect the Company to maintain stable, +healthy business growth in 2018, including +stable, healthy growth of insurance business, +continued strategic transformation of +banking business, more diverse incomes +in asset management business and rapid +growth of fintech & healthtech business. The +Company will adapt to changes in the macro +environment, the competition landscape and +the investment market by adjusting its business +targets in a timely manner, thus reinforcing its +competitive edge. +products and services, optimize experience +and promote migration, conversion and +cross-selling. +Remaining customer-centric, the Company +will enhance retail customer development +and identify more customer requirements +through technology innovation. To +increase the value of retail customers +steadily, we will diversify financial +To meet customer requirements in +fintech & healthtech business, the +Company will develop the ecosystems +of financial services, health care, auto +services, real estate services and smart +city by leveraging technologies such as +Al, blockchains, cloud computing, big +data, and security. Customers will be +provided with more diverse, convenient +and customized financial products and +services. +Prospects of Future Development +Ping An Insurance (Group) Company of China, Ltd. 83 +Annual Report 2017 +In asset management business, the Company +will continue its efforts to develop a +leading investment management platform +providing comprehensive services like wealth +management, securities brokerage, equity and +debt financing, financial consulting and asset +management for better customer experience. +Besides, the Company will facilitate product +innovation and strengthen the capability +of serving the real economy to promote +co-prosperity of social capital and the real +economy. In investment with insurance funds, +we will continue to prioritize risk prevention +and improve investment risk management +mechanisms. +development. +In 2017, guided by the Xi Jinping Thought on +Socialism with Chinese Characteristics for a +New Era, the insurance industry conscientiously +implemented the spirit of the 19th CPC +National Congress and the National Financial +Work Conference. Enabled by the CIRC's +"1+4" documents, insurers strove to prevent +and control risks and retrieve their original +aspiration. The C-ROSS Phase II project was +launched while the reform of commercial +auto insurance premium rates was deepened, +indicating improved insurance market rules in +China. Insurers facilitated poverty relief and +participated in development of a multi-layered +old-age care system, indicating their +strengthened capability of serving the society +and the economy. Meanwhile, cutting-edge +Going forward, we will continue to answer the CPC Central Committee's call to engage in targeted poverty +alleviation. From 2018, Ping An will implement an RMB10 billion “Three-village Project” to help village officers, +doctors and teachers strengthen industries, health care and education in rural areas for a better future.