diff --git "a/China/18.PingAn Insurance_$100.07 B_Financial Service/2015/results.txt" "b/China/18.PingAn Insurance_$100.07 B_Financial Service/2015/results.txt" new file mode 100644--- /dev/null +++ "b/China/18.PingAn Insurance_$100.07 B_Financial Service/2015/results.txt" @@ -0,0 +1,84767 @@ +2.8 +國平安保險公司 +GAN PURANCE COMPANY OF O +1995 +October, 1995 +April, 1996 +Ping An acquired ICBC +Pearl River Delta Financial +Trust Joint Company, +renaming it as "Ping +An Trust Investment +Company". +1994 +1996 +Ping An achieved a +breakthrough in the +establishment of Ping An +Securities Company, Ltd, +a non-insurance business +in the financial sector. +Founding +of the Group +February 14, 2003 +Ping An Insurance (Group) +Company of China, Ltd. was +established, becoming a pilot +company for integrated operations +in China's financial industry. +December, 2003 +2002 +the first financial institution +in China to introduce +foreign investors. +Ping An brings on board +Morgan Stanley and +Goldman Sachs as its +shareholders, becoming +1994 +wRRENTENPINNS +Foundation +Foreign +of Company investors +May 27, 1988 +"Ping An Insurance Company" +was established as the first +shareholding insurance +company in China. +1988 1992 +June 4, 1992 +The Company was +renamed as Ping An +Insurance Company of +China, becoming a national +insurance company. +Expanding +Nationwide +Ping An was given approval to +acquire Fujian Asia Bank, which +marked the start of its banking +business. +2003 +October 8, 2002 +HSBC Group took a stake +most +valuable +global +brands +2014 +Global No. 1 +Listing of +H Shares +June 24, 2004 +Ping An Group was listed in +Hong Kong as the largest IPO +of that year, enhancing the +Company's capital strength. +2004 +2006 +2007 +Control +of SDB +July, 2011 +Ping An became the +controlling shareholder +of Shenzhen Development +Bank, which was later +merged with original Ping +An Bank and renamed as +Ping An Bank, establishing +a nationwide banking +business framework. +2011 +March 1, 2007 +Ping An Group was listed on +the Shanghai Stock Exchange, +which was the world's largest +IPO of an insurance company +at that time. +Listing of +A Shares +100 +RANCAN +Top +PINGANPA +in Ping An, becoming its +single largest shareholder. +Stake acquired +by HSBC +2 +Annual Report 2015 +1994 +Ping An introduced the +individual insurance sales +system, as the pioneer of +the individual insurance +business in China. +First life +insurance policy +十人股中国平安签约代 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +平安银行 +BRAND +May 21, 2014 +NRERAR KEY +STR +3x. N +Total income +Net profit +10,119 +2,478 +4,026 +924 +2,758 +510 +2,897 +845 +Securities Business +3,080 +963 +(3) The capital adequacy ratio as at and after December 31, 2013 was calculated under the "Capital Rules for Commercial Banks +(Provisional)" enforced by the CBRC, while the capital adequacy ratios as at December 31, 2012 were calculated under the "Rules for +Regulating the Capital Adequacy Requirement of Commercial Banks" and relevant regulations enforced by the CBRC. +(4) In and after 2012, the figures of trust business include Ping An Trust and its subsidiaries which carry on the business of investment and +asset management. In 2011, the figures of trust business are those of Ping An Trust. +(5) Certain comparative figures have been reclassified or restated to conform to relevant period's presentation. +i +Introduction +Ping An is dedicated to becoming a world-leading +personal financial services provider. Backed by +"Integrated Finance + Internet" and "Internet + +Integrated Finance" structure, local expertise, best +practices in corporate governance with international +standards, and single-brand, multi-channel distribution +network, we provide insurance, banking, investment +and internet finance products and services to over 200 +million internet users and 100 million customers. +(1) On August 4, 2015, the Company completed the conversion of the capital reserve into share capital in the proportion of 10 shares for +every 10 shares held, and the latest total share capital is 18,280 million. The Company recalculated the weighted average number of +ordinary shares in and before 2015. The basic earnings per share for the five reporting periods were recalculated accordingly. +(2) The figures of banking business in and after 2012 came from Ping An Bank's annual reports. The figures of banking business in 2011 +included figures of Original SDB and Original Ping An Bank that were consolidated by the Group. +196,217 +1,063 +1,484 +212,025 +ASSET MANAGEMENT BUSINESS +Trust Business(4) +Total income +Net profit +Assets held in trust +8,784 +6,557 +4,732 +4,231 +2,407 +2,912 +2,212 +558,435 +399,849 +1,962 +290,320 +中国平安 +PING AN +Ping An Insurance (Group) Company of China, Ltd. +INSURANCE +Ping An Puhui Finance +PA Haofang +Ping An Technology +Ping An Doctor +Ping An Pay and Wanlitong +PA Haoche Ping An Financial Technology +Ping An Financial Services +Ping An continued to focus on the concept of "Technology-driven Finance". Under the "Internet + Integrated Finance" model, Ping An +focused on users' daily needs in the areas of "health, food, housing, transportation and entertainment", and sought to widen the range. +of financial and everyday lifestyle scenarios. It also worked on strengthening internet user operations, enhancing the user experience, +and promoting a gradual migration of its internet users and customer base. This enabled Ping An to reach its goal of "One Customer, +One Account, Multiple Services and Products" and become its customers' "wealth manager, health advisor and life companion". +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +1 +ABOUT US +Ping An Milestones +平安保险公 +※保险监督管理委员会> +SEX L2 197 +关于中国平安保险股份有限公司 +分业经营改革的通知 +Lufax +RESORT, ANORA +INTERNET FINANCE AND OTHERS +■ Ping An Financial Leasing +Ping An Life +■ Ping An Property & Casualty +■Ping An Annuity +Ping An Health +■Ping An Hong Kong +Insurance business is one of the +core businesses of the Group. After +developing for many years, the Group +has transitioned from a company with +sole property & casualty business to a +group which has gradually established +a complete business system with +four major subsidiaries: Ping An Life, +Ping An Property & Casualty, Ping +An Annuity and Ping An Health as its +core business, providing clients with +a full range of insurance products and +services. +BANKING +Ping An Bank +The Company operates its banking +business through Ping An Bank. +Banking business is propelled by the +four engines, namely "corporate, retail, +interbank and investment banking", +highlighting the four characteristics of +"specialization, intensification, internet +finance and integrated finance". It +provides a full range of integrated +finance services which include supply +chain finance, investment bank, +interbank business, micro loan business, +personal consumer finance, credit card, +auto financing and private bank. +ASSET MANAGEMENT +Ping An Trust +Ping An Securities +■Ping An Asset Management +■ Ping An Overseas Holdings +Ping An Asset Management +(Hong Kong) +■Ping An-UOB Fund +Asset Management business is also +one of the core businesses of the +Company. Ping An Trust, Ping An +Securities, Ping An Asset Management, +Ping An Overseas Holdings, Ping An +Asset Management (Hong Kong), Ping +An-UOB Fund, and Ping An Financial +Leasing together form the investment +and asset management platform of the +Company, providing customers with +diversified investment products and +services. +320.66 +Ping An ranked first under the global +insurance category in the Top 100 +Global Brands Study by Millward Brown, +with a brand value of USD12.4 billion. +2014 +2014 +2015 +Equity attributable to Shareholders of the Parent +Company (in RMB million) +182,709 +159,617 +130,867 +2013 +334,248 +2011 +2012 +2013 +2014 +2015 +Dividend per share(2) (in RMB) +289,564 +2012 +2011 +54,203 +Basic EPS) (in RMB) +1.78 +1.25 +1.27 +2011 +2.47 +2012 +2013 +2014 +2.98 +2015 +28,154 +19,475 +20,050 +39,279 +0.75 +0.65 +0.45 +0.40 +诚信·赔 +As at the end of 2015, the +"E-service APP" of Ping +An Life had more than 30 +million registered users. The +"Appointment with Ping An - +Walk for Health" events help +users develop the habit of doing +exercises; the "Asking Doctors" +module offers comprehensive +health management services +including online consultation; +the first online product "Million +Travel Benefits" successfully +achieved written premiums +of more than RMB100 million +in the first launching day. +The "E-service APP" is a key +component of the Group's +integrated financial strategy, +transforming the Ping An Life +Insurance's business model from +traditional mode to Online-To- +Offline mode. +On July 8, 2015, Ping An Property +& Casualty launched the globally +first "Telephone Direct Claiming +Service" for auto insurance, +which is designed to address +customers' needs by offering +superior three-step claim +method, i.e. "phone claiming, +upload pictures and receive +compensation". Promising to +provide "Prompt, Convenient +and Free" services in 2009, +Ping An Property & Casualty +was continually upgrading its +service standard by technology +innovations for 6 consecutive +years. In the year of 2015, over +50% of the auto insurance claims +were settled within half a day +from reporting to claim payment. +On August 7, 2015, Ping An +Annuity introduced the "Good- +Faith Claims" service to the +market. Integrating technology +development in the "Internet+ +era, Ping An Annuity applies +credit data in the Group's +personal insurance claims so as +to resolve complaints on the +"complicated and slow claim +procedure", aiming for enhancing +service quality and customer +experience. +In 2015, amid slower global growth, the +Chinese economy entered to the "new +normal" stage. Notwithstanding substantial +breakthroughs achieved in reforms, the +Chinese economy grappled with downward +pressure. In the face of complex economic +scenarios, Ping An continued to pursue its +goal of becoming a "world-leading personal +financial services provider". It focused on +individual customers, continued to explore +and upgrade its customer operation model, +improved customer services and experience +and promoted customer migration, so as +to achieve the goal of "one customer, one +account, multiple services and multiple +products" ultimately. With the collaborative +efforts of our colleagues, the Group reached +new heights in terms of total assets, +revenues and net profit. Our core finance. +businesses recorded stable and healthy +growth with industry-leading business +quality. After several years of deployment +and cultivation, our internet finance +business yielded encouraging results, +evidenced by an increasing market presence +and sustained high growth in innovative +areas. +In 2015, we achieved significant growth +for all key performance indicators. The +Company's net profit attributable to +shareholders of the parent company stood +at RMB54,203 million, up by 38.0% compared +with the previous year. As at December 31, +2015, equity attributable to shareholders of +the parent company was RMB334,248 million, +up by 15.4% over the beginning of the year; +total assets was about RMB4.77 trillion, up +by 19.0% over the beginning of the year. +The number of our individual customers +was nearly 109 million, and internet user was +about 242 million with outstanding effect of +user and customer migration. +Business Highlights +In 2015, with increasing customer +operation level, we delivered a remarkable +performance in both core finance business +and internet business: +Ping An innovatively pursued a customer +centric operation model, which saw a +pronounced uptake in customer migration. +We continued to uphold a "customer- +oriented" philosophy and to offer our +customers comprehensive financial +services. We have also upgraded the +traditional business model of "offering +products first, then services", meanwhile, +explored an innovative customer operation +model focused on "Initiating Engagement +with One Service, Extending the Scope to +Multiple Services, then to Multiple Products" +to encourage customers to get access to +and fully understand Ping An's core finance +businesses by offering many internet +services and ultimately promote customer +migration. After years of operations, +Ping An's internet service platform has +developed a large user base, which made +us realize that Ping An's internet platform +can be used to offer service experiences to +users and customers. This works effectively +as a mode of business development, +which would efficiently promote users and +customers migration. As at the end of 2015, +the combined individual customer base of +Ping An's core finance companies reached +109 million, of which 57.12 million became +internet users. We have gained over 30 +million new customers, with 5.75 million +new customers from the migration of our +internet users. Ping An's internet user base +was about 242 million, up by 75.9% over the +beginning of the year. The user base of the +mobile internet service business reached +107 million, pointing to a migration of more +than 10 million users between our core +finance companies and internet finance +companies. With our strategy of Ping An 3.0 +Era, we will continue to improve the level of +customer services and promote migration +between users and customers, to build up +our core competitiveness to differentiate +ourselves, and to support business +development. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +5.0 +PIN +2015 +1 +2. +2011 +2012 +2013 +2014 +2015 +(1) On August 4, 2015, the Company completed the conversion +of the capital reserve into share capital in the proportion +of 10 shares for every 10 shares held, and the latest total +share capital is 18,280 million. The Company recalculated the +weighted average number of ordinary shares in and before +2015. The basic earnings per share for the five reporting +periods were recalculated accordingly. +(2) Dividend per share refers to cash dividend, it includes final +dividend and interim dividend. +(3) The 2015 final dividend of RMB0.35 per share will be proposed +for approval at the annual general meeting. The 2015 final +dividend is based on the latest share capital of 18,280 million +shares. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 5 +ABOUT US +6 +Chairman's Statement +In 2015, China's reforms entered a "deep water zone" alongside the implementation +of the "One Belt and One Road" initiative and the "Internet +" strategy. The strategic +transformation of the economy gave rise to changes in the driving force of growth, +paths to development and modes of competition. China is becoming the world's +largest market with the most key innovative activities. Likewise, for a business to +thrive, it must place utmost importance on having the strategy and tactics in place +before achieving breakthroughs. Progress and development only come after sound +preparations. In the past year, Ping An kept rapid and healthy growth in all its +businesses, delivering record results. More importantly, our strategic layout over the +past decade, and our business model innovations in recent years have come into +fruition. In 2016, having evolved through its 1.0 Era (self-operated model) and 2.0 Era +(open marketplace), Ping An will enter the 3.0 Era that features "open platform + open +marketplace". +1. +3. +2012 +2014 +2012 +Ping An acquired Shenzhen +Commercial Bank, soon to be +renamed as Ping An Bank. +Ping An ranked 96th on +"Fortune Global 500”, marking +its debut in the top 100, +and was top-ranked among +non-state-owned Chinese +enterprises. It also ranked +No. 32 on "Forbes Global 2000". +Global +Top 100 +Ping An Insurance (Group) Company of China, Ltd. 3 +July, 2006 +ABOUT US +Vision: To become a world-leading personal financial services +provider. +Focusing on the "big financial assets" and +"big health care" industries, we insist on +the two-pronged development approach of +"Integrated Finance + Internet" and "Internet ++ Integrated Finance" centering around the +four pillar sectors of insurance, banking, +asset management and internet finance, +to finally achieve the goal of "becoming a +world-leading personal financial services +provider". +Users, customers, and migration: We have +adopted a customer-centric approach to +provide customers with comprehensive +financial services. We have also promoted +migration of users and customers proactively +to achieve the goal of "one customer, one +account, multiple services and products". +Core finance business: The internet- +based upgrading to our integrated finance +operations enables us to provide one-stop +financial services with enhanced service +efficiency and customer experience. +Internet finance business: Focus on +the daily needs of users for "health, +food, housing, transportation and +entertainment", continue to improve +online platforms, provide various services +and products, embed financial business +into online daily life services. +Insurance Business +Maintain the healthy and steady development of our property and casualty insurance and life insurance +business while promoting their competitiveness and steady expansion in market share; +Vision and Strategy +concentrated operating platform in Asia. +Shanghai, becoming the largest +operations in Zhangjiang, +2015 +2012 +Lufax was established, +initiating the layout of +Ping An's internet +finance business. +2015 +The accumulated +online users of Ping An +exceeded 200 million and +APP users surpassed +100 million. +金有限公司 +高は有 +LU.com +|陆金所 +FORTUNE +500 +May, 2006 +Ping An's nationwide integrated +operating center commenced +Develop in top gear health insurance business and the pension asset management business with corporate +annuity as the focal asset, while continue building the "Social Health Insurance One Account" platform to +increase efficiency, cut costs, improve experience and enhance benefits of Social Health Insurance. +Banking Business +Accelerate developing steps by fully utilizing the Group's existing advantages of integrated resources +such as customer base, products, channels and platforms to fulfill our strategic target of becoming the +"Best Bank"; +Shape Ping An Bank into a core integrated financial service platform to provide customers with one- +stop integrated financial services. +339,193 +272,244 +693,220 +2011 +2012 +2013 +2014 +2015 +Total Assets (in RMB million) +4,765,159 +4,005,911 +3,360,312 +2,844,266 +2,285,424 +2011 +421,221 +2013 +530,020 +Following the philosophy of "Technology- +driven Finance", Ping An's pattern of +"Internet + Integrated Finance" has gradually +matured with diversifying application +scenarios. With booming development +of the internet finance business, our user +experience was further improved. +Asset Management Business +• +Strive to develop the superior investment capacity and establish a leading investment platform; +Strengthen the asset-liability-management capability while building a solid and comprehensive risk +control system; +Improve and enhance the third-party asset management business by providing a full array of high +quality investment products with the aim of becoming a leader in Chinese wealth management market. +Internet Finance Business +Holding the concept of "Technology-driven Finance" and the development approach of "Internet+ +Integrated Finance" and focusing on the daily needs of users for “health, food, housing, transportation and +entertainment", we continue to improve online platforms, provide various services and products, embed +financial business into online daily life services, to establish opened internet financial service platform. +4 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Business Performance at a Glance +Net profit attributable to shareholders of the +parent company reached RMB54,203 million, +up by 38.0% compared to last year. Total +assets of the Group were about RMB4.77 +trillion with strengthening comprehensive +competitiveness. +Core finance businesses had an overall individual +customer base of 109 million, of which new +customers exceeded 30 million in 2015. The number +of our internet users was about 242 million, up by +75.9% over the beginning of the year. +Written premiums of life insurance business +amount nearly RMB300 billion. Premium +income of property & casualty business +surpassed RMB160 billion, and the business +quality remained sound. The annuity business +of Ping An Annuity maintained its leading +position in the industry. Net investment yield +of insurance funds increased steadily, while +total investment yield reached a record high +in recent years. +Total Income (in RMB million) +■ Ping An Bank facilitated innovation to pursue +changes and smart operations, maintaining +sound growth and achieving a net profit of +RMB21,865 million, up by 10.4% over the last +year. +Ping An Securities saw its business +performance hit a record high with strategies +being advanced very effectively. It realized +net profit of RMB2,478 million, up 168.2 % over +the same period last year. +Net Profit attributable to Shareholders of the +Parent Company (in RMB million) +182.32 +0.53 +200.90 +530,020 +693,220 +Total income +GROUP +2011 +2012 +421,221 +2013 +2015 +(in RMB million) +Five-Year Summary +Ping An Expertise makes life easier. +While China's economy is under the "new normal”, we will +continue to "Survive in Competition and Thrive through +Innovation". Set on building Internet financial services platforms +which are open, inclusive and integrated, we have started our +voyage into the Ping An 3.0 Era! +Aspiring to be a “world-leading personal financial services +provider", Ping An focuses on the "big financial assets" and +“big health care” industries and pursues a two-pronged +development approach of "Integrated Finance + Internet" and +"Internet + Integrated Finance". We further develop our Internet +finance strategy while maintaining the rapid and healthy +development of our core financial businesses. With an eye +on customer needs for “health, food, housing, transportation +and entertainment", we integrate our financial businesses +with online everyday lifestyle services and drive migration, +promoting the "One Customer, One Account, Multiple Services +and Products” concept and ultimately becoming customers’ +"Wealth Manager, Health Advisor and Life Companion". +2014 +339,193 +272,244 +Net profit +1.78 +2.47 +2.98 +Basic earnings per share (in RMB)(1) +19,475 +20,050 +28,154 +39,279 +54,203 +Net profit attributable to shareholders of the parent company +22,582 +26,750 +36,014 +47,930 +65,178 +Towards our goals we forge ahead with an abiding faith: +Expertise makes life easier. +Has dawned. +The Ping An 3.0 Era +Underpinned by modern technologies. +Shareholders' Profile +111 +96 +Changes in the Share Capital and +82 +CORPORATE GOVERNANCE +Prospects on Future Development +79 +Risk Management +68 +Liquidity and Financial Resources +65 +Embedded Value +58 +Internet Finance +Directors, Supervisors, Senior Management +and Employees +1.27 +Corporate Governance Report +133 Report of the Supervisory Committee +135 +Builds innovative open platforms +Together with its peers, +Ping An, +Our professional health care management services +Lead you to better health. +At your fingertips, +A better quality of life +Our one-stop financial services par excellence +Opening the gate to greater wealth. +At your command, +Investment and wealth management +Ping An 3.0 Era: Securing +your health and wealth +中国平安 PING AN +Readers should be cautioned that a variety of factors, many of which are beyond the Company's control, affect the performance, +operations and results of the Company, and could cause actual results to differ materially from the expectations expressed in any of +the Company's forward-looking statements. These factors include, but are not limited to, exchange rate fluctuations, market shares, +competition, environmental risks, changes in legal, financial and regulatory frameworks, international economic and financial market +conditions and other risks and factors beyond our control. These and other factors should be considered carefully and readers should not +place undue reliance on the Company's forward-looking statements. In addition, the Company undertakes no obligation to publicly update +or revise any forward-looking statement that is contained in this report as a result of new information, future events or otherwise. None of +the Company, or any of its employees or affiliates is responsible for, or is making, any representations concerning the future performance +of the Company. +To the extent any statements made in this report contains information that is not historical are essentially forward-looking. These +forward-looking statements include but are not limited to projections, targets, estimates and business plans that the Company expects or +anticipates will or may occur in the future. These forward-looking statements are subject to known and unknown risks and uncertainties +that may be general or specific. Certain statements, such as those include the words or phrases "potential", "estimates", "expects", +"anticipates", "objective", "intends", "plans", "believes", "will", "may", "should", and similar expressions or variations on such expressions +may be considered forward-looking statements. +Cautionary Statements Regarding Forward-Looking Statements +Significant Events +128 Report of the Board of Directors +54 +1.25 +4,765,159 +Life Insurance Business +INSURANCE BUSINESS +Group solvency margin ratio (%) +Embedded value +166.7 +185.6 +Written premiums +174.4 +235,627 +285,874 +329,653 +458,812 +552,853 +195.4 +4.0 +205.1 +Net profit +299,814 +252,730 +15,689 +5.0 +201.06 +8.0 +Total investment yield (%) +4.5 +4.7 +5.1 +5.3 +5.7 +Net investment yield (%) +9,974 +6,457 +187,256 +199,483 +219,358 +12,219 +2.9 +5.1 +5.1 +7.8 +209,649 +239,705 +353,816 +413,571 +Total equity +2,114,082 +2,634,617 +3,120,607 +3,652,095 +4,351,588 +Total liabilities +2,285,424 +2,844,266 +3,360,312 +4,005,911 +171,342 +Total assets +Equity attributable to shareholders of the parent company +Investment portfolio of insurance funds +289,564 +Total investment yield of insurance funds (%) +4.5 +4.7 +5.1 +5.3 +5.8 +Net investment yield of insurance funds (%) +867,301 +1,074,188 +1,230,367 +1,474,098 +1,731,619 +130,867 +159,617 +182,709 +334,248 +Asset Management Business +18,992 +Banking Business +Net interest spread (%) +66,099 +53,046 +40,688 +33,036 +18,371 +Net profit +21,865 +15,231 +13,512 +7,977 +2.63 +2.40 +2.14 +19,802 +Net interest income +BANKING BUSINESS(2) +166.1 +5.6 +5.4 +3.3 +3.9 +Combined ratio (%) +95.6 +95.3 +97.3 +95.3 +93.5 +Solvency margin ratio - Ping An Property & Casualty (%) +182.2 +164.5 +167.1 +178.4 +2.19 +2.33 +Net interest margin (%) +Cost-to-income ratio (%) +Total deposits +720,780 +620,642 +Capital adequacy ratio (%) (3) +10.94 +Non-performing loan ratio (%) +10.86 +1.02 +9.90 +11.37 +11.51 +0.89 +0.95 +0.53 +44 +Provision coverage ratio (%) +165.86 +847,289 +6.5 +1,024,734 +Total loans and advances +2.77 +2.57 +2.31 +2.37 +2.51 +31.31 +36.33 +40.77 +39.41 +44.17 +1,733,921 +1,533,183 +1,217,002 +1,021,108 +850,845 +1,216,138 +Total investment yield (%) +1.45 +4.8 +FINANCIAL STATEMENTS +Corporate Social Responsibility +Chairman's Statement +Business Performance at a Glance +11 +Honors and Awards +144 Independent Auditor's Report +10 +5 +Vision and Strategy +4 +Ping An Milestones +2 +Introduction +6 +145 Consolidated Statement of Income +146 +Consolidated Statement of Comprehensive +Income +20 +4.6 +Insurance Business +38 +Users, Customers and Migration +14 +284 Corporate Information +12 +Definition +281 +OTHER INFORMATION +OUR PERFORMANCE +150 Notes to Consolidated Financial Statements +149 +147 Consolidated Statement of Financial Position +148 Consolidated Statement of Changes in Equity +Consolidated Statement of Cash Flows +1 +Five-Year Summary +12 Management Discussion and Analysis +Overview +ABOUT US +Premium income +163,955 +143,150 +115,674 +99,089 +83,708 +5.3 +Net profit +12,522 +8,807 +4,648 +4,979 +Net investment yield (%) +6.3 +i +Property and Casualty Insurance Business +156.1 +5,856 +171.9 +Contents +190.6 +Insurance Banking Investment +PING AN +4.1 +Embedded value +326,814 +Annual Report 2015 +203,038 +264,223 +219.9 +203.2 +Solvency margin ratio - Ping An Life (%) +5.3 +144,400 +177,460 +Y +100.00 +J.P. Morgan International Finance Limited +J.P. Morgan Chase Bank Berhad +600 +270,079,309 +Long position +Short position +Y +100.00 +JPMorgan Chase & Co. +JPMorgan Chase Bank, N.A. +168,565,947 +21,922,039 +Long position +Short position +Y +J.P. Morgan Whitefriars Inc. +0 +J.P. Morgan Chase International Holdings +J.P. Morgan Securities plc +Long position +Short position +Y +0.59 +J.P. Morgan Overseas Capital Corporation +J.P. Morgan Capital Financing Limited +J.P. Morgan Securities plc +118,580,512 +65,648,893 +Long position +Short position +Y +100.00 +99.41 +168,565,947 +21,922,039 +Name of controlled corporation +2,512,986 +8,950,000 +100.00 +JPMorgan Distribution Services, Inc. +JPMorgan Funds Management, Inc. +9,428 +0 +5,459,500 +Long position +Short position +Y +49.00 +JPMorgan Asset Management (UK) Limited +China International Fund Management Co Ltd +Number of +shares +Nature of +interest +(Y/N) +Long position +Short position +% control +interest +Direct +Shareholders' Profile +Changes in the Share Capital and +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 89 +Annual Report 2015 +0 +32,140,400 +Long position +Short position +Y +100.00 +JPMorgan Asset Management Holdings (UK) Limited +JPMorgan Asset Management (UK) Limited +Name of controlling shareholder +Long position +Short position +J.P. Morgan GT Corporation +100.00 +Y +100.00 +JPMorgan Asset Management Holdings Inc +J.P. Morgan Investment Management Inc. +0 +4,720,500 +Long position +Short position +Y +100.00 +JPMorgan Asset Management (Asia) Inc. +JPMorgan Asset Management (Taiwan) Limited +0 +Short position +3,112,500 +Long position +Short position +Long position +100.00 +JPMorgan Asset Management (Asia) Inc. +JPMorgan Asset Management (Japan) Limited +0 +69,774,000 +Long position +Short position +Y +100.00 +JPMorgan Asset Management (Asia) Inc. +JF Asset Management Limited +0 +Y +Short position +762,000 +Y +Y +33,670,226 +JPMorgan Chase & Co. +J.P. Morgan Equity Holdings, Inc. +J.P. Morgan Trust Company of Delaware +21,922,039 +168,565,947 +Long position +Short position +N +100.00 +J.P. Morgan Chase (UK) Holdings Limited +J.P. Morgan Chase International Holdings +131,552,567 +Short position +458,225,392 +Long position +N +1,625 +100.00 +J.P. Morgan International Inc. +131,552,567 +Short position +458,225,392 +Long position +N +100.00 +J.P. Morgan International Inc. +Bank One International Holdings Corporation +0 +1,000,000 +Long position +Short position +Y +100.00 +JPMorgan Chase Bank, N.A. +Long position +N +Short position +9,428 +Long position +Short position +N +100.00 +JPMorgan Chase & Co. +J.P. Morgan Equity Holdings, Inc. +458,225,392 +131,552,567 +Long position +Short position +N +100.00 +JPMorgan Chase & Co. +JPMorgan Chase Bank, N.A. +0 +37,599,900 +Long position +Short position +N +100.00 +JPMorgan Asset Management Holdings Inc +JPMorgan Asset Management International Limited +287,146,459 +87,570,932 +Long position +Short position +N +100.00 +J.P. Morgan International Finance Limited +J.P. Morgan Overseas Capital Corporation +0 +37,599,900 +Long position +Short position +100.00 +0 +J.P. Morgan International Finance Limited +Bank One International Holdings Corporation +100.00 +through physically settled unlisted securities +Long position +through cash settled listed securities +through physically settled listed securities +59,187,676 H shares (Long position) and +44,108,865 H shares (Short position) +27,956,865 H shares (Long position) and +21,539,828 H shares (Short position) +477,000 H shares (Long position) and +27,238,100 H shares (Short position) +34,038,711 H shares (Long position) and +16,964,517 H shares (Short position) +The entire interests and short positions of JPMorgan Chase & Co. in the Company included a lending pool of 263,636,892 H shares +(Long position). Besides, 121,660,252 H shares (Long position) and 109,851,310 H shares (Short position) were held through derivatives +as follows: +(4) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +90 +0 +JPMorgan Asset Management Holdings (UK) Limited JPMorgan Asset Management International Limited +219,674 +N +100.00 +JPMorgan Chase & Co. +JPMorgan Distribution Services, Inc. +0 +5,459,500 +Long position +Short position +N +100.00 +JPMorgan Asset Management Holdings (UK) Limited +JPMorgan Asset Management (UK) Limited +458,225,392 +131,552,567 +Long position +Short position +N +Long position +Short position +168,565,947 +21,922,039 +Short position +Long position +226,957 +94,409,358 +Long position +Short position +N +100.00 +JPMorgan Chase & Co. +J.P. Morgan Broker-Dealer Holdings Inc +8,400 +Short position +1,214,961 +Long position +N +100.00 +J.P. Morgan Broker-Dealer Holdings Inc +J.P. Morgan Capital Holdings Limited +J.P. Morgan Securities LLC +Short position +Long position +N +100.00 +J.P. Morgan Capital Financing Limited +13,109,596 +Short position +0 +Long position +Y +100.00 +J.P. Morgan International Finance Limited +J.P. Morgan Structured Products B.V. +0 +168,565,947 +21,922,039 +219,674 +J.P. Morgan Overseas Capital Corporation +N +N +100.00 +J.P. Morgan Capital Holdings Limited +J.P. Morgan Chase (UK) Holdings Limited +0 +Short position +78,369,000 +Long position +N +100.00 +JPMorgan Asset Management Holdings Inc +JPMorgan Asset Management (Asia) Inc. +149,639,126 +1,625 +Long position +Short position +27.27 +N +JPMorgan Chase & Co. +JPMorgan Asset Management Holdings Inc +21,922,039 +Short position +168,565,947 +Long position +N +72.73 +J.P. Morgan International Finance Limited +J.P. Morgan Capital Holdings Limited +21,922,039 +Short position +168,565,947 +Long position +100.00 +Y +Shenzhen Investment Holdings Co., Ltd. +JPMorgan Asset Management (Asia) Inc. +Interest of controlled +interest in shares +0.04 +0.10 +Long position +1.86 +4.58 +340,735,134 Long position +7,602,203 +Person having a security +Beneficial owner +H +Deutsche Bank Aktiengesellschaft +6.70 +16.44 +Short position +5.27 +12.93 +963,300,222 +1,224,395,172 +་ི +Interest of controlled +corporations +(5) +Total: +corporations +337 +4.37 +10.73 +Long position +798,969,126 +Interest of controlled +19,302,347 Long position +0.26 +0.11 +corporations +621,586,439 +Beneficial owner +A +Huaxia Life Insurance Co., Ltd. +5.27 +8.89 +Long position +962,719,102 +Beneficial owner +A +1.63 +4.01 +Short position +298,853,336 +interest in shares +(6) +2.05 +5.03 +374,522,200 +(6) +Total: +0.00 +0.01 +Long position +385,000 +Other +0.04 +0.09 +6,497,516 Lending Pool +Custodian +Beneficial owner +90 +0.90 +2.21 +1.48 +109,859,710 +Total: +0.00 +0.00 +Short position +2,225 +Investment Manager +0.60 +1.48 +Short position +109,857,485 +Beneficial owner +4.40 +0.60 +10.81 +Total: +1.44 +3.54 +Lending Pool +263,636,892 +Custodian +0.00 +0.00 +Long position +2,200 +Trustee +0.86 +2.10 +through cash settled unlisted securities +805,016,340 +Long position +UBS AG +Beneficial owner +Long position +164,331,096 +Person having a security +H +UBS Group AG +6.51 +15.97 +1,189,596,046 Short position +(4) +Beneficial owner +5.11 +12.54 +933,925,121 +(4) +H +Total: +1.36 +101,096,520 Long position +(4) +corporations +Interest of controlled +interest in shares +0.90 +2.22 +Long position +165,093,247 +Person having a security +3.65 +8.97 +667,735,354 Long position +0.55 +100.00 +5.74 +- Universal Insurance Products +100.00 +Chia Tai Primrose Investment Limited +King Beyond Global Limited +76,858,634 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Ewealth Global Limited +20,730,730 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Majestic Junilee Limited +47,352,072 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Jubilee Success Holdings Limited +505,772,634 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Bloom Fortune Group Limited +261,581,728 +Long position +Y +Long position +42,673,646 +(2) +JF International Management Inc. +8,400 +1,214,961 +Long position +Short position +Y +100.00 +J.P. Morgan Securities LLC +J.P. Morgan Clearing Corp +93,194,397 +218,557 +Long position +Short position +Y +100.00 +J.P. Morgan Broker-Dealer Holdings Inc +shares +Y +Number of +(Y/N) +% control +Name of controlling shareholder +Name of controlled corporation +J.P. Morgan Securities LLC +interest +Direct +According to the disclosure form filed by JPMorgan Chase & Co. on December 11, 2015, the following interests in H shares were held +by JPMorgan Chase & Co. through its controlled corporations, the details of which are as follows: +JPMorgan Chase & Co. was deemed to be interested in a total of 805,016,340 H shares (Long position) and 109,859,710 H shares (Short +position) in the Company by virtue of its control over several corporations. +(3) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +88 +Boom Dragon Limited and Long Growth Global Limited held 88,000,000 H shares (Long position) and 12,000,000 H shares (Long +position) in the Company, respectively, which were wholly owned by King Ace International Limited, which was in turn wholly +owned by Dhanin Chearavanont. In addition, King Ace International Limited and Dhanin Chearavanont were also deemed to be +interested in 2,357,656,226 H shares (Long position) and 605,324,590 H shares (Short position) by virtue of section 317 of the SFO. +The entire interests of CP Group Ltd. in the Company included 605,324,590 H shares (Short position) which were held through +derivatives, the category of which was through physically settled unlisted securities. In addition, CP Group Ltd. was also deemed to +be interested in 100,000,000 H shares (Long position) by virtue of section 317 of the SFO. +Nature of +interest +100.00 +Chia Tai Primrose Investment Limited +Business Fortune Holdings Limited +N +100.00 +CT Bright Group Company Limited (Formerly +known as "Chia Tai Resources Holdings Limited") +2,357,656,226 +Long position +N +100.00 +CPG Overseas Company Limited +2,357,656,226 +Long position +N +100.00 +Chareon Pokphand Group Company Limited +Nature of Number of +interest +shares +Long position +(Y/N) +Name of controlling shareholder +Direct +interest +Chia Tai Giant Far Limited +CT Bright Group Company Limited (Formerly +known as "Chia Tai Resources Holdings Limited") +CPG Overseas Company Limited +Name of controlled corporation +According to the disclosure form filed by CP Group Ltd. on November 4, 2015, the following interests in H shares were held by CP +Group Ltd. through its controlled corporations, the details of which are as follows: +CP Group Ltd. was deemed to be interested in a total of 2,357,656,226 H shares (Long position) and 605,324,590 H shares (Short +position) in the Company by virtue of its control over several corporations. +(1) +Notes: +Changes in the Share Capital and +Shareholders' Profile +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 87 +Annual Report 2015 +% control +3.40 +2,357,656,226 +Chia Tai Giant Far Limited +789,001,992 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +All Gain Trading Limited +605,324,590 +Short position +605,324,590 +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +Easy Boom Developments Limited +Chia Tai Primrose Holdings Limited +2,349,296,026 +N +100.00 +Chia Tai Primrose Holdings Limited +Chia Tai Primrose Investment Limited +2,349,296,026 +Long position +N +100.00 +Chia Tai Giant Far Limited +Chia Tai Primrose Holdings Limited +8,360,200 +Long position +Y +100.00 +Long position +UBS AG was deemed to be interested in a total of 101,096,520 H shares (Long position) in the Company through a number of its +direct wholly-owned subsidiaries. +1,218,508 H shares (Long position) and +24,289,004 H shares (Short position) +Direct +interest +0 +1,352,962 +Long position +Short position +Y +100.00 +Deutsche Asset Management Group Limited +Deutsche Asset Management (UK) Limited +0 +31,000 +Long position +Short position +Y +100.00 +Deutsche Asset Management Group Limited +Deutsche Asset Management (Korea) +Company Limited +0 +1,383,962 +Long position +Short position +N +100.00 +DB UK PCAM Holdings Limited +Deutsche Asset Management Group Limited +0 +1,383,962 +Long position +Short position +N +100.00 +Deutsche Bank Aktiengesellschaft +DB UK PCAM Holdings Limited +0 +Deutsche Bank Luxembourg S.A. +Deutsche Bank Aktiengesellschaft +100.00 +N +11,115,115 +Long position +Short position +Y +100.00 +DWS Holding & Service GmbH +Deutsche Asset & Wealth Management +Investment GmbH +0 +11,115,115 +Long position +Short position +N +99.38 +DB Finanz-Holding GmbH +DWS Holding & Service GmbH +0 +Short position +11,115,115 +N +100.00 +Deutsche Bank Aktiengesellschaft +DB Finanz-Holding GmbH +1,331,200 +0 +Long position +Short position +Y +100.00 +Deutsche Bank Luxembourg S.A. +Deutsche Asset & Wealth Management +Investment S.A. +0 +Short position +1,331,200 +Long position +Long position +Short position +3,979,782 +Long position +Y +through cash settled listed securities +through physically settled listed securities +443,457,733 H shares (Long position) and +997,317,364 H shares (Short position) +221,848,028 H shares (Long position) and +148,987,778 H shares (Short position) +Long position +7,290,813 H shares (Long position) and +19,003,500 H shares (Short position) +Besides, 673,815,082 H shares (Long position) and 1,189,597,646 H shares (Short position) were held through derivatives as follows: +0 +Short position +412,000 +Long position +Y +100.00 +UBS Group AG +through physically settled unlisted securities +UBS Swiss Financial Advisers AG +Short position +25,272 +Long position +Y +100.00 +UBS Group AG +UBS Bank (Canada) +0 +Short position +73,864 +Long position +Y +100.00 +UBS Group AG +0 +0 +through cash settled unlisted securities +Ping An Insurance (Group) Company of China, Ltd. +100.00 +Deutsche Asia Pacific Holdings Pte Ltd +Deutsche Asset Management (Asia) Limited +0 +3,979,782 +Long position +Short position +N +100.00 +DB Valoren S.à r.l. +Deutsche Asia Pacific Holdings Pte Ltd +0 +3,979,782 +Long position +Short position +N +Annual Report 2015 +100.00 +shares +(Y/N) Nature of interest +% control +Name of controlling shareholder +DB Valoren S.à r.l. +Name of controlled corporation +Number of +Direct +interest +According to the disclosure form filed by Deutsche Bank Aktiengesellschaft on August 27, 2015, the following interests in H shares +were held by Deutsche Bank Aktiengesellschaft through its controlled corporations, the details of which are as follows: +Deutsche Bank Aktiengesellschaft was deemed to be interested in a total of 19,302,347 H shares (Long position) in the Company by +virtue of its control over several corporations. +(6) +Changes in the Share Capital and +Shareholders' Profile +CORPORATE GOVERNANCE +93 +Deutsche Bank Aktiengesellschaft +UBS Financial Services Inc. +DB Capital Markets (Deutschland) GmbH +100.00 +Male +Executive Director, Executive Vice +46 +Male +Executive Director and President +REN Huichuan +YAO Jason Bo +President +2015.06-2018 election +2015.06-2018 election +63 +Male +60 +Male +Chairman and Chief Executive Officer +Vice Chairman and Executive Vice +MA Mingzhe +SUN Jianyi +Age appointment +Sex +Period of +Name +BASIC INFORMATION OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +Positions +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 95 +Annual Report 2015 +Save as disclosed above, the Directors and Supervisors of the Company are not aware of any other person +(other than the Directors, Supervisors and chief executive of the Company) having any interest or short +position in the shares and underlying shares of the Company as at December 31, 2015 which would fall to be +disclosed to the Company pursuant to the provisions of Divisions 2 and 3 of Part XV of the SFO or which +were recorded in the register required to be kept by the Company pursuant to Section 336 of the SFO. +Percentage figures may not add up to the totals due to rounding. +through cash settled unlisted securities +through cash settled listed securities +through physically settled listed securities +45 +2015.06-2018 election +2015.06-2018 election +President, Chief Financial Officer and +Chief Actuary +LEE Yuansiong +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +96 +2015.06-2018 election +2015.06-2018 election +2016.01-2018 election +51 +50 +Male +Non-executive Director +XIONG Peijin (1) +Male +Non-executive Director +YANG Xiaoping +51 +Male +Non-executive Director +44,149,360 H shares (Long position) and +14,441,360 H shares (Short position) +Soopakij CHEARAVANONT +Female 53 +Non-executive Director +LIN Lijun +Resource Officer +2015.06-2018 election +Female 42 +Executive Director, Chief Human +CAI Fangfang +Business Officer +President and Chief Insurance +2015.06-2018 election +50 +Male +Executive Director, Executive Vice +2015.06-2018 election +274,401,976 H shares (Long position) and +279,141,976 H shares (Short position) +2,172,000 H shares (Long position) and +5,270,000 H shares (Short position) +(7) +Name of controlled corporation +Number of +interest +Direct +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +94 +0 +280,200 +Long position +Short position +N +100.00 +Sal. Oppenheim jr. & Cie. AG & Co. +Kommanditgesellschaft auf Aktien +Sal. Oppenheim jr. & Cie. Luxembourg S.A. +Name of controlling shareholder +280,200 +0 +N +100.00 +DB Capital Markets (Deutschland) GmbH +Sal. Oppenheim jr. & Cie. AG & Co. +Kommanditgesellschaft auf Aktien +900,088 +0 +Long position +Short position +Y +100.00 +DB Capital Markets (Deutschland) GmbH +Deutsche Asset & Wealth Management +International GmbH +0 +1,180,288 +Long position +Short position +N +Long position +Short position +Deutsche Bank Aktiengesellschaft +% control +shares +The entire interests and short positions of Deutsche Bank Aktiengesellschaft in the Company included a lending pool of 6,497,516 +H shares (Long position). Besides, 320,723,336 H shares (Long position) and 298,853,336 H shares (Short position) were held through +derivatives as follows: +0 +312,000 +Long position +Short position +Y +100.00 +Deutsche Holdings No. 4 Limited +Abbey Life Assurance Company Limited +0 +312,000 +Long position +Short position +N +94.90 +Deutsche Finance No. 2 Limited +(Y/N) Nature of interest +Deutsche Holdings No. 4 Limited +312,000 +Long position +Short position +N +100.00 +Deutsche Bank Aktiengesellschaft +Deutsche Finance No. 2 Limited +0 +Short position +280,200 +Long position +Y +100.00 +Sal. Oppenheim jr. & Cie. Luxembourg S.A. +Oppenheim Asset Management Services S.à r.l. +0 +0 +Short position +841,009 +Annual Report 2015 +0 +Short position +13,700 +Long position +Y +100.00 +UBS AG +UBS Bank (Canada) +34,814 +0 +Long position +Short position +Y +100.00 +UBS AG +UBS Financial Services Inc. +0 +29,000 +Long position +Short position +Y +100.00 +UBS Global Asset Management (Deutschland) GmbH UBS AG +0 +16,052,000 +Long position +Short position +Y +100.00 +UBS AG +UBS Global Asset Management (UK) Ltd +64,000 +0 +Ping An Insurance (Group) Company of China, Ltd. 91 +CORPORATE GOVERNANCE +Changes in the Share Capital +Shareholders' Profile +and +UBS O'Connor Limited +622,000 +0 +Long position +Short position +Y +100.00 +UBS AG +UBS Switzerland AG +0 +12,000 +Long position +Short position +Y +100.00 +UBS AG +UBS Global Asset Management Life Ltd +Long position +Short position +0 +510,000 +Long position +Y +100.00 +UBS AG +UBS Swiss Financial Advisers AG +shares +Number of +Nature of +interest +(Y/N) +% control +Name of controlling shareholder +Name of controlled corporation +Direct +interest +Short position +Y +100.00 +UBS AG +UBS AG +UBS Global Asset Management (Australia) Ltd +0 +2,503,000 +Long position +Short position +Y +100.00 +UBS AG +UBS Global Asset Management (Americas) Inc. +0 +22,604,966 +Long position +Short position +Y +100.00 +100.00 +UBS AG +0 +13,347,500 +Long position +Short position +Y +100.00 +UBS AG +UBS Fund Management (Switzerland) AG +shares +Number of +Nature of +interest +(Y/N) +% control +Name of controlling shareholder +Name of controlled corporation +UBS Fund Services (Luxembourg) S.A. +UBS AG +Y +370,000 +UBS Global Asset Management Trust Company +0 +26,022,000 +Long position +Short position +Y +100.00 +UBS AG +UBS Global Asset Management (Singapore) Ltd +0 +1,964,104 +Long position +Short position +Y +100.00 +UBS AG +Long position +Short position +UBS Global Asset Management (Japan) Ltd +12,470,936 +Long position +Short position +Y +100.00 +UBS AG +UBS Global Asset Management (Hong Kong) Limited +0 +4,440,000 +Long position +Short position +Y +100.00 +UBS AG +UBS Global Asset Management (Canada) Inc. +0 +0 +100.00 +Y +Long position +Short position +UBS Asset Management (UK) Limited +174,000 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management Trust Company +0 +32,438,500 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Singapore) Ltd +UBS Group AG +shares +% control +Name of controlling shareholder +Name of controlled corporation +Number of +interest +Direct +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +92 +12,000 +0 +Long position +Short position +Y +100.00 +UBS Group AG +(Y/N) Nature of interest +UBS Asset Management Life Limited +100.00 +Long position +Long position +Y +100.00 +UBS Group AG +UBS Switzerland AG +18,500 +Short position +31,000 +Long position +Y +100.00 +UBS Group AG +UBS O'Connor Limited +0 +Y +16,102,000 +Y +100.00 +UBS Group AG +UBS Fund Management (Switzerland) AG +0 +27,420,300 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Fund Management (Luxembourg) S.A. +0 +Short position +21,701,500 +Long position +Short position +According to the disclosure form filed by UBS AG on July 30, 2015, the following interests in H shares were held by UBS AG through +its controlled corporations, the details of which are as follows: +0 +Long position +Short position +100.00 +UBS Group AG +UBS Asset Management (Americas) Inc. +678,783,911 +1,224,376,672 +Long position +Short position +Y +100.00 +shares +(Y/N) Nature of interest +% control +UBS Group AG +Name of controlling shareholder +UBS AG +Name of controlled corporation +Y +Number of +According to the disclosure form filed by UBS Group AG on December 21, 2015, the following interests in H shares were held by UBS +Group AG through its controlled corporations, the details of which are as follows: +UBS Group AG was deemed to be interested in a total of 798,969,126 H shares (Long position) and 1,224,395,172 H shares (Short +position) in the Company by virtue of its control over several corporations. +through cash settled unlisted securities +through physically settled unlisted securities +through cash settled listed securities +through physically settled listed securities +450,524,751 H shares (Long position) and +998,751,061 H shares (Short position) +182,785,280 H shares (Long position) and +51,911,643 H shares (Short position) +1,252,878 H shares (Long position) and +29,279,768 H shares (Short position) +9,955,876 H shares (Long position) and +9,967,000 H shares (Short position) +Besides, 644,518,785 H shares (Long position) and 1,089,909,472 H shares (Short position) were held through derivatives as follows: +(5) +0 +36,500 +Direct +interest +2,225,604 +Long position +Short position +0 +Y +100.00 +UBS Group AG +UBS Asset Management (Japan) Ltd +0 +12,834,166 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Hong Kong) Ltd +29,000 +0 +Long position +Short position +Y +1,010,000 +100.00 +UBS Asset Management (Deutschland) GmbH +0 +4,440,000 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Canada) Co. +415,000 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Australia) Ltd +UBS Group AG +156,308,445 +JPMorgan Chase & Co. +2.11 +Easy Boom Developments Limited +4.32 +10.59 +789,001,992 Long position +(1) +Beneficial owner +H +All Gain Trading Limited +in issue (%) +H +in issue (%) +H/A shares +Nature of +interest +Notes +H/A Shares Capacity +Name of substantial shareholder +Percentage of +Percentage of +total number of +Interests and short positions of other substantial shareholders +Investment Manager +total shares +Beneficial owner +Number of +H/A Shares +605,324,590 +605,324,590 +(1) +5.17 +Long position +385,068,803 +Beneficial owner +JPMorgan Chase & Co. +27 +2.77 +629 +6.79 +H +(1) +505,772,634 Long position +8.13 +3.31 +Long position +8.13 +Short position +3.31 +Bloom Fortune Group Limited +H +Beneficial owner +2015.06-2018 election +46 +2015.06-2018 election +Male +Male +39 +Retired Employee Representative +Supervisor +Male +53 +2012.07-2015.06 +Male +Female 36 +55 +2015.06-2018 election +Shareholder Representative Supervisor +Employee Representative Supervisor +Employee Representative Supervisor +Retired Shareholder Representative +Supervisor +Positions +2015.06-2018 election +2012.07-2015.06 +PENG Zhijian +ZHANG Wangjin +PAN Zhongwu +GAO Peng (4) +LIN Li(4) +SUN Jianping(4) +ZHAO Fujun (4) +Sex +2015.06-effective date +of resignation (3) +Age appointment +Chairman of Supervisory Committee +Independent Supervisor +Male +68 +Male +67 +(Independent Supervisor) +Retired Employee Representative +Supervisor +Senior Vice President +50 +Male +Secretary of the Board +JIN Shaoliang +2008.10- +50 +Male +Chief Legal Officer, Company Secretary +2007.04- +60 +Male +GU Liji +2007.01- +58 +Male +Senior Vice President +YAO Jun +CHEN Kexiang +CAO Shifan +2012.07-2015.06 +TAN Sin Yin (5) +Executive Vice President, +Female 38 +2015.06- +Chief Operation Officer and +Male +Chief Information Officer +Senior Vice President, +Female 59 +2011.01- +Chief Internal Auditor, +Compliance Officer and +Person-in-charge of Auditing +IP So Lan +Name +2015.06-2018 election +2015.06-2016.01 +Directors, Supervisors, Senior +Management and Employees +SUN Dongdong +WONG Oscar Sai Hung +2015.06-2018 election +68 +Male +2015.06-2018 election +73 +Male +Independent Non-executive Director +Independent Non-executive Director +YIP Dicky Peter +2016.01-2018 election +2015.06-2018 election +53 +Male +Independent Non-executive Director +WOO Ka Biu Jackson +Stephen Thomas MELDRUM +56 +Male +From left to right +Ms. CAI Fangfang +Mr. YAO Jason Bo +Ms. IP So Lan +Mr. REN Huichuan +Mr. CHEN Kexiang +Mr. MA Mingzhe +Mr. LEE Yuansiong +Mr. SUN Jianyi +Independent Non-executive Director +Independent Non-executive Director +Mr. CAO Shifan +Name +LIU Chong(1) +Positions +Sex +Period of +Age appointment +Non-executive Director +Ms. TAN Sin Yin +Male +60 +2015.06-2018 election +51 +TANG Yunwei(2) +Retired Independent Non-executive +Director +Male +72 +2015.06-2016.01 +2012.06-2015.06 +Male +LEE Carmelo Ka Sze (2) +Male +55 +2012.06-2015.06 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 97 +CORPORATE GOVERNANCE +Retired Independent Non-executive +Director +Period of +Resigned Non-executive Director +2012.06-2015.06 +Male +56 +2015.06-2018 election +GE Ming(2) +Independent Non-executive Director +Male +LU Hua(1) +64 +Male +53 +55 +LI Zhe (2) +Retired Non-executive Director +Female 46 +Resigned Vice Chairman, resigned +Non-executive Director +2012.02- +FAN Mingchun (1) +Chief Investment Officer +Director, General +Manager, Deputy +Secretary of the +Party Committee +Vice President +Position +Business Fortune Holdings Limited +Bloom Fortune Group Limited +All Gain Trading Limited +Business Fortune Holdings Limited +Bloom Fortune Group Limited +Shum Yip Group Limited +All Gain Trading Limited +Shenzhen Investment Holdings +Co., Ltd. +Name of corporate shareholder +YANG Xiaoping +Soopakij CHEARAVANONT +LIU Chong +XIONG Peijin +Name +POSITIONS HELD IN CORPORATE SHAREHOLDERS BY DIRECTORS, SUPERVISORS AND SENIOR +MANAGEMENT +CHAN Tak Yin, has been the Chief Investment Officer of the Company since August 2012 and the Chairman +of Ping An Asset Management (Hong Kong) since January 2009. Mr. Chan is also a Non-executive Director +of Yunnan Baiyao Group Co., Ltd. Mr. Chan joined Ping An in 2005 and was subsequently appointed as +the Deputy Chief Investment Officer of the Company as well as the Chairman and CEO of Ping An Asset +Management. Prior to this, he held the posts of fund manager, investment director, chief investment +director and managing director in BNP Paribas Asset Management SAS, Barclays Investment Management +Company, SHK Fund Management Limited and Standard Chartered Investment Management Company, +respectively. Mr. Chan graduated from the University of Hong Kong with a Bachelor's Degree in Arts. +See "Executive Directors" for working experiences, positions and part-time jobs of Mr. Ma Mingzhe, Mr. Sun +Jianyi, Mr. Ren Huichuan, Mr. Yao Jason Bo and Mr. Lee Yuansiong. +TAN Sin Yin, has been the Senior Vice President of the Company since June 2015 and has been +re-designated as the Executive Vice President of the Company on January 12, 2016. Ms. Tan joined Ping +An in January 2013, she has been the Chief Information Officer and the Chief Operation Officer of the +Company since January 2013 and December 2013, respectively. She is also the Chairman and CEO of Ping An +Technology and Vice Chairman of Ping An Financial Technology. Ms. Tan is currently a director of a number +of controlled subsidiaries of the Company including Ping An Property & Casualty, Ping An Life, Ping +An Annuity and Ping An Asset Management. Prior to this, she was a Vice Chairman and Global Director +(Partner) of McKinsey & Company. Ms. Tan graduated from the Massachusetts Institute of Technology (MIT) +with two Bachelor's degrees in Electrical Engineering and Economics and a Master's degree in Electrical +Engineering and Computer Science. +IP So Lan, has been the Senior Vice President of the Company since January 2011, and the Chief Internal +Auditor, Person-in-charge of Auditing and Compliance Officer since March 2006, March 2008 and July 2010, +respectively. Ms. Ip joined the Company in 2004 and was the Assistant to the President of Ping An Life from +February 2004 to March 2006, the Assistant to the President of the Company from March 2006 to January +2011. Ms. Ip has been the Non-executive Director of Ping An Bank since June 2010. Prior to this, Ms. Ip +worked with AIA and Prudential Hong Kong etc.. She holds a Bachelor's Degree in Computing from the +Polytechnic of Central London. +CHEN Kexiang, has been the Senior Vice President of the Company since January 2007. Mr. Chen joined +the Company in December 1992. From February 2003 to January 2007, Mr. Chen served as Assistant to the +President of the Company. From June 2002 to May 2006, he served as General Secretary of the Board of +the Company, and General Manager of the General Office from June 2002 to April 2007. From 1999 to 2002, +Mr. Chen served as Senior Vice President and then President of Ping An Trust. From 1996 to 1999, Mr. Chen +served as the Deputy Director and Director of the General Office of our Company. From 1995 to 1996, Mr. +Chen served as the President of Ping An Building Management Company. From 1993 to 1995, he served as +the Assistant Director and Deputy Director of the General office of the Parent Company. Mr. Chen has a +Master's degree in Finance from Zhongnan University of Economics and Law (formerly known as Zhongnan +University of Economics). +CAO Shifan, has been the Senior Vice President of the Company since April 2007, and has been the +Chairman of the Labour Union of the Company, Deputy Secretary of the Party Committee and Secretary +of the Disciplinary Committee since May 2007 and June 2006, respectively. Mr. Cao joined the Company in +November 1991. From March 2004 to April 2007, he was the Chairman of Ping An Property & Casualty. From +December 2002 to April 2007, he served as the Chief Executive Officer of Ping An Property & Casualty. From +December 2002 to June 2005, he was President of Ping An Property & Casualty. From April to December +2002, he was Senior Vice President of Ping An Insurance Company of China. Ltd. Mr. Cao has a Master's +degree in Economics from Zhongnan University of Economics and Law (previously Zhongnan University of +Economics). +Annual Report 2015 +Period of engagement +May 2014- +Ping An Insurance (Group) Company of China, Ltd. +JIN Shaoliang, has been the Secretary of the Board of the Company since February 2012. Mr. Jin has been +Director of the Board Office and Investor Relations Officer of the Company, respectively since March 2007 +and June 2004. Mr. Jin has successively held different positions of the Company since he joined Ping An in +September 1992, including General Manager of Re-insurance Department, Director of the General Actuary +Office and Assistant General Manager of Strategy Development Office. Mr. Jin has Master's degrees in +Management of Commercial Enterprises and Marine Engineering, from Norwegian Institute of Technology. +Chief Actuary +See "Executive Directors" for the working experiences, positions and part-time jobs of Mr. Yao Jason Bo, +the Chief Actuary of the Company. +Company Secretary +See "Senior Management" for the working experiences, positions and part-time jobs of Mr. Yao Jun, the +Company Secretary of the Company. +Chief Investment Officer +YAO Jun, has been the Chief Legal Officer and Company Secretary since September 2003 and May 2008, +respectively. He has been appointed as the general manager of the Legal Department of the Company +since April 2007. Between October 2008 and February 2012, he was the Secretary of the Board of the +Company and the Joint Secretary of the Company from June 2004 to May 2008. Mr. Yao is currently a +director of a number of controlled subsidiaries of the Company including Ping An Property & Casualty, +Ping An Life, Ping An Annuity and Ping An Health. Mr. Yao joined the Company in September 2003, before +that, he was a partner of Commerce & Finance Law Offices. Mr. Yao is a fellow of FCIS and FCS. He holds +a Master's degree in Civil and Commercial Law from Peking University and a Doctorate degree in Legal +Sociology from Huazhong University of Science and Technology. +April 2010- +Chairman +October 2012- +2. +3. +4. +6. +The election of the new session of the Board of Directors was passed at the 2014 Annual General +Meeting of the Company held on June 15, 2015. According to the resolution, the 10th session of the +Board of Director was composed of 17 Directors. Ms. Li Zhe did not stand for re-election as a Director +of the Company due to personal work arrangement, and Mr. Tang Yunwei and Mr. Lee Carmelo Ka Sze +did not stand for re-election as Directors of the Company due to expiration of their terms of office +of 6 years as Independent Non-executive Directors. The term of office of Ms. Li Zhe expired on June +15, 2015. According to the resolution passed at the General Meeting, Mr. Ge Ming was elected as an +Independent Non-executive Director of the 10th Session of the Board of Directors of the Company. +The qualification of Mr. Ge Ming as a Director of the Company was obtained from CIRC on June 30, +2015, on which day the appointment of Mr. Ge Ming and the resignation of Mr. Tang Yunwei and Mr. +Lee Carmelo Ka Sze became effective. +The election of the new session of the Supervisory Committee of the Company was passed at the +2014 Annual General Meeting of the Company held on June 15, 2015. According to the resolution, the +8th session of the Supervisory Committee was composed of 5 Supervisors. Mr. Lin Li, Mr. Sun Jianping +and Mr. Zhao Fujun did not stand for re-election as Supervisors due to personal work arrangement. +The term of office of Mr. Lin Li expired on June 15, 2015. According to the resolution passed at the +employee representative meeting of the Company held on January 23, 2015, Mr. Gao Peng was elected +as an Employee Representative Supervisor of the 8th session of the Supervisory Committee of the +Company. The qualification of Mr. Gao Peng as a Supervisor of the Company was obtained from +CIRC on June 30, 2015, on which day the appointment of Mr. Gao Peng and the resignation of Mr. Sun +Jianping and Mr. Zhao Fujun became effective. +1. +The Supervisory Committee of the Company received a letter of resignation from Mr. Peng Zhijian +on November 12, 2015. Mr. Peng Zhijian proposed to resign as a supervisor of the Company due to +personal work arrangement. The resignation of Mr. Peng Zhijian as a supervisor shall be effective upon +the approval of the qualification of the new supervisor (who is appointed to fill Mr. Peng's vacancy) +from CIRC. Prior to that, Mr. Peng Zhijian shall continue to perform his duties as a supervisor in +accordance with the laws, administrative regulations and the Articles of Association. +As considered and approved at the 17th meeting of the 9th session of the Board of Directors held on +March 19, 2015, Ms. Tan Sin Yin was appointed as the Senior Vice President of the Company. Ms. Tan +Sin Yin was granted the qualifications to act as the Senior Vice President by CIRC on May 28, 2015 +and officially served as the Senior Vice President of the Company since June 1, 2015. She has been +re-designated as the Executive Vice President of the Company since January 12, 2016. +Mr. Chan Tak Yin no longer served as the Senior Management of the Company since July 10, 2015, his +position of the Chief Investment Officer remains unchanged. +106 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +CHAN Tak Yin (6) +Due to personal work arrangement, Mr. Fan Mingchun and Mr. Lu Hua have tendered their resignations +as Non-executive Directors of the Company. According to the resolution passed at the 2nd +Extraordinary General Meeting of 2015 of the Company held on December 17, 2015, Mr. Xiong Peijin and +Mr. Liu Chong were elected as Non-executive Directors of the Company in place of Mr. Fan Mingchun +and Mr. Lu Hua, respectively. The qualifications of Mr. Xiong Peijin and Mr. Liu Chong as Directors of +the Company were obtained from CIRC on January 8, 2016, on which day the appointment of Mr. Xiong +Peijin and Mr. Liu Chong in place of Mr. Fan Mingchun and Mr, Lu Hua became effective. +Senior Management +APPOINTMENT OR REMOVAL OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT DURING THE +REPORTING PERIOD +CORPORATE GOVERNANCE +Chairman +October 2012- +Chairman +October 2012- +President +October 2012- +Directors, Supervisors, Senior +Management and Employees +President +President +October 2012- +Annual Report 2015 +For details of the other engagements information of Directors, Supervisors and Senior Management in non- +shareholders outside the Group, please refer to "Major working experiences and part-time jobs of Directors, +Supervisors, Senior Management and Key Personnel". +Ping An Insurance (Group) Company of China, Ltd. +105 +October 2012- +GAO Peng, has been an Employee Representative Supervisor of the Company since June 2015, and +is currently the General Manager of the Remuneration Planning and Management Department of the +Company, and is also currently a Director of a number of controlled subsidiaries of the Company including +Ping An Asset Management. Mr. Gao joined the Company in October 2000, and has served as the Deputy +General Manager of the Talent Performance Management Department and the Deputy General Manager of +the Employee Services Management Department of the Company successively. Mr. Gao holds a Bachelor's +degree in Finance from Zhejiang University. +5. +104 +MAJOR WORKING EXPERIENCES AND PART-TIME JOBS OF DIRECTORS, SUPERVISORS, SENIOR +MANAGEMENT AND KEY PERSONNEL +Directors +Executive Directors +MA Mingzhe, founder of the Company. Mr. Ma founded Ping An Insurance Company in March 1988, and +is the current Chairman and CEO of the Company. Since the establishment of the Company, Mr. Ma has +served as President, Director and Chairman and CEO of the Company, and has been fully involved in the +operation and management of the Company. Prior to founding the Company, Mr. Ma was the Deputy +Manager of China Merchants Shekou Industrial Zone Social Insurance Company. Mr. Ma has a Doctorate +degree in Money and Banking from Zhongnan University of Economics and Law (previously Zhongnan +University of Economics). +SUN Jianyi, has been an Executive Director of the Company since March 1995 and the Vice Chairman of +the Board of Directors since October 2008. Mr. Sun has been serving as the Executive Vice President of the +Company since October 1994, and is also the Chairman of the Board of Directors of Ping An Bank which is a +subsidiary of the Company, a Non-executive Director of China Vanke Co., Ltd. and China Insurance Security +Fund Co., Ltd., and an Independent Non-executive Director of Haichang Holdings Ltd.. Since joining the +Company in July 1990, Mr. Sun has been the General Manager of the Management Department, Senior Vice +President, Executive Vice President and Vice Chief Executive Officer. Prior to joining the Company, Mr. Sun +was the Head of the Wuhan Branch of the PBOC, the Deputy General Manager of the Wuhan Branch Office +of the People's Insurance Company of China and the General Manager of Wuhan Securities Company. Mr. +Sun has a Diploma in Finance from Zhongnan University of Economics and Law (previously Zhongnan +University of Economics). +Ping An Insurance (Group) Company of China, Ltd. +REN Huichuan, has been an Executive Director of the Company since July 2012, and is currently the +President of the Company, the Director of a number of controlled subsidiaries of the Company including +Ping An Property & Casualty, Ping An Life, Ping An Asset Management, Ping An Trust, and was appointed +as the acting Chairman of Ping An Trust. Mr. Ren joined the Company in 1992, and served as the Senior Vice +President of the Company between June 2010 and March 2011, Chief Insurance Business Officer between +June 2010 and December 2010, the Chairman and CEO of Ping An Property & Casualty between April +2007 and May 2011, and was appointed as an Employee Representative Supervisor of the Company from +March 2009 to March 2010, and has been the Chairman and CEO of WanLiTong between February 2015 and +December 2015. Before that, Mr. Ren had been the assistant to the President and Financial Director of the +Company, the Assistant Director of the Development and Reform Centre, Senior Vice President of Ping +An Property & Casualty and the Assistant Manager of the property & casualty insurance business of the +Company. Mr. Ren holds an MBA degree from Peking University. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +99 +99 +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +YAO Jason Bo, has been an Executive Director of the Company since June 2009, and is the Executive Vice +President, Chief Financial Officer and Chief Actuary of the Company. Mr. Yao is the director of a number of +controlled subsidiaries of the Company including Ping An Bank, Ping An Life, Ping An Property & Casualty, +and Ping An Asset Management. Mr. Yao joined the Company in May 2001 and served as the Senior Vice +President of the Company from October 2012 to January 2016. Prior to that, Mr. Yao has successively held +different positions of the Company including the Deputy General Manager of the Product Centre, the +Deputy Chief Actuary, the General Manager of the Corporate Planning Department, the Deputy Financial +Officer and Financial Director of the Company. Prior to joining the Company, Mr. Yao served in Deloitte +Touche Tohmatsu as a senior manager and consulting actuary. Mr. Yao is a Fellow of the Society of +Actuaries (FSA), and holds an MBA degree from New York University. +LEE Yuansiong, has been an Executive Director of the Company since June 2013, and is currently the +Executive Vice President and Chief Insurance Business Officer of the Company, and the Director of Ping An +Property & Casualty, Ping An Life, Ping An Annuity and Ping An Health, the subsidiaries of the Company. +Mr. Lee joined the Company in 2004 and served as the Special Assistant to the Chairman of Ping An Life +from February 2004 to March 2005, President of Ping An Life from March 2005 to January 2010 and Chairman +of Ping An Life from January 2007 to February 2012. Prior to that, Mr. Lee was a Senior Vice President of +Prudential Taiwan Branch and the General Manager of Citi-Prudential, etc.. Mr. Lee holds a Master's degree +in Finance from The University of Cambridge. +Annual Report 2015 +Mr. Chan Tak Yin has no longer served as the Senior Management of the Company since July 10, 2015, his position of the Chief +Investment Officer remains unchanged. +Male +Directors, Supervisors, Senior +Management and Employees +55 +2012.08-2015.07 +(1) +(2) +98 +(3) +(6) +Due to personal work arrangement, Mr. Fan Mingchun and Mr. Lu Hua have tendered their resignations as Non-executive Directors +of the Company. According to the resolution passed at the 2nd Extraordinary General Meeting of 2015 of the Company held on +December 17, 2015, Mr. Xiong Peijin and Mr. Liu Chong were elected as Non-executive Directors of the Company in place of Mr. Fan +Mingchun and Mr. Lu Hua, respectively. The qualifications of Mr. Xiong Peijin and Mr. Liu Chong as Directors of the Company were +obtained from CIRC on January 8, 2016, on which day the appointment of Mr. Xiong Peijin and Mr. Liu Chong in place of Mr. Fan +Mingchun and Mr, Lu Hua became effective. +The election of the new session of the Board of Directors was passed at the 2014 Annual General Meeting of the Company held +on June 15, 2015. According to the resolution, the 10th session of the Board of Director was composed of 17 Directors. Ms. Li Zhe +did not stand for re-election as Director of the Company due to personal work arrangement, and Mr. Tang Yunwei and Mr. Lee +Carmelo Ka Sze did not stand for re-election as Directors of the Company due to expiration of their terms of office of 6 years as +Independent Non-executive Directors. The term of office of Ms. Li Zhe expired on June 15, 2015. According to the resolution passed +at the General Meeting, Mr. Ge Ming was elected as an Independent Non-executive Director of the 10th Session of the Board of +Directors of the Company. The qualification of Mr. Ge Ming as a Director of the Company was obtained from CIRC on June 30, +2015, on which day the appointment of Mr. Ge Ming and the resignation of Mr. Tang Yunwei and Mr. Lee Carmelo Ka Sze became +effective. +The Supervisory Committee of the Company received a letter of resignation from Mr. Peng Zhijian on November 12, 2015. Mr. Peng +Zhijian proposed to resign as a Supervisor of the Company due to personal work arrangement. The resignation of Mr. Peng Zhijian +as a Supervisor shall be effective upon the approval of the qualification of the new Supervisor (who is appointed to fill Mr. Peng's +vacancy) from CIRC. Prior to that, Mr. Peng Zhijian shall continue to perform his duties as a Supervisor in accordance with the +laws, administrative regulations and the Articles of Association. +The election of the new session of the Supervisory Committee of the Company was passed at the 2014 Annual General Meeting +of the Company held on June 15, 2015. According to the resolution, the 8th session of the Supervisory Committee was composed +of 5 Supervisors. Mr. Lin Li, Mr. Sun Jianping and Mr. Zhao Fujun did not stand for re-election as Supervisors due to personal +work arrangement. The term of office of Mr. Lin Li expired on June 15, 2015. According to the resolution passed at the employees' +representatives meeting of the Company held on January 23, 2015, Mr. Gao Peng was elected as an Employee Representative +Supervisor of the 8th session of the Supervisory Committee of the Company. The qualification of Mr. Gao Peng as a Supervisor of +the Company was obtained from CIRC on June 30, 2015, on which day the appointment of Mr. Gao Peng and the resignation of Mr. +Sun Jianping and Mr. Zhao Fujun became effective. +As considered and approved at the 17th meeting of the 9th session of the Board of Directors held on March 19, 2015, Ms. Tan Sin +Yin was appointed as the Senior Vice President of the Company. Ms. Tan Sin Yin was granted the qualifications to act as the +Senior Vice President by CIRC on May 28, 2015 and officially served as the Senior Vice President of the Company since June 1, 2015. +She has been re-designated as the Executive Vice President of the Company since January 12, 2016. +(5) +CAI Fangfang, has been an Executive Director of the Company since July 2014, and is currently the Chief +Human Resource Officer of the Company, the Executive Vice President of Ping An School of Financial +Services, and the Director of a number of controlled subsidiaries of the Company including Ping An Bank, +Ping An Life, Ping An Property & Casualty and Ping An Asset Management. Ms. Cai joined the Company in +July 2007, and served as the Vice Chief Financial Officer and General Manager of the Corporate Planning +Department of the Company from February 2012 to September 2013 and held the positions of Vice General +Manager and General Manager of the Remuneration Planning and Management Department of the Human +Resource Centre of the Company from October 2009 to February 2012. Prior to joining the Company, Ms. Cai +served as the consulting director of Watson Wyatt Consultancy (Shanghai) Ltd. and the audit director on +financial industry of British Standards Institution Management Systems Certification Co. Ltd., etc.. Ms. Cai +holds a Master's degree in Accounting from The University of New South Wales. +(4) +LIN Lijun, has been a Non-executive Director of the Company since May 2003 and is currently the Vice +Chairman of the Labour Union of the Company. Ms. Lin served as the Chairman and President of Linzhi New +House Investment Development Co. Ltd. from 2000 to 2013. Ms. Lin previously served as the Deputy General +Manager of the Human Resources Department of Ping An Property & Casualty from 1997 to 2000. Ms. Lin +holds a Bachelor's degree in Chinese Language and Literature from South China Normal University. +SUN Dongdong, has been an Independent Non-executive Director of the Company since June 2013, and +currently serves as a professor of Law School in Peking University, the director of Peking University Health +Law Research Centre and the Independent Non-executive Director of Zhejiang Dian Diagnostics Co., Ltd.. +Mr. Sun is also a deputy director of the Social Legal Work Committee of Chinese Peasants and Workers +Democratic Party, standing director of Chinese Health Law Society and China Law Society Research Centre +of the Law on the Protection of Consumer Rights and Interests, and an expert of the Health Insurance +Experts Committee under Insurance Association of China and Chinese Medical Doctor Association. Mr. Sun +graduated with a degree of Medical Science from Beijing Medical College (now known as Peking University +Health Science Centre). +GE Ming, has been an Independent Non-executive Director of the Company since June 2015, and is currently +the Independent Director of Credit China Holdings Limited and Shanghai Zhenhua Heavy Industries Co., +Ltd., Executive Director of the Chinese Institute of Certified Public Accountants, a member of the Certified +Public Accountants Testing Committee of the Ministry of Finance of PRC, a Deputy Director of the Industry +Development Committee of the Beijing Institute of Certified Public Accountants and a member of the +second session of the Listed Companies Mergers and Acquisitions Expert Consultation Committee of CSRC, +etc.. Mr. Ge has served as Chairman of Ernst & Young Hua Ming, Partner and Chief Accountant of Ernst & +Young Hua Ming LLP and the Independent Director of Shunfeng International Clean Energy Limited. Mr. Ge +obtained his Master's Degree in Western Accounting from the Research Institute for Fiscal Science, Ministry +of Finance of PRC. Mr. Ge obtained his certified accountant qualification in China in 1983 and has obtained +the senior accountant qualification from the Ministry of Finance of PRC. +102 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Supervisors +WONG Oscar Sai Hung, has been an Independent Non-executive Director of the Company since June +2013, currently serves as the Chairman of China Regenerative Medicine International Limited, and is also +an Independent Non-executive Director of the Hong Kong Exchanges and Clearing Limited and JPMorgan +Chinese Investment Trust plc (listed in London), a Non-executive Director of Credit China Holdings Limited +(listed on HKEx) and a Director of One Asset Management Limited (registered in Thailand). Mr. Wong was +a Director and Chief Executive Officer of ICBC (Asia) Investment Management Company Limited from +September 2008 to December 2011, and was the Chairman of LW Asset Management Advisors Limited, +an Independent Non-executive Director of ARN Investment SICAV (listed on the Luxembourg Stock +Exchange), the Director and Chief Executive of BOCI-Prudential Asset Management Limited and Prudential +Portfolio Managers Asia Limited, and the Non-executive Director of the ARN Asian Enterprise Fund Limited +(formerly listed on the Irish Stock Exchange). Mr. Wong holds a Higher Diploma in Business Studies +(Marketing) from Hong Kong Polytechnic (now known as The Hong Kong Polytechnic University). +GU Liji, has been an Independent Supervisor and the Chairman of Supervisory Committee of the Company +since June 2009, and is currently an Independent Director of Maxphotonics Co., Ltd., an Independent +Director of Shenzhen Changhong Technology Co., Ltd., a Non-executive Director of Xiangtan Electric +Manufacturing Group Co., Ltd (XEMC), an Independent Director of Bosera Asset Management Co., Limited +and Professor of Graduate School at Shenzhen, Tsinghua University. Mr. Gu was a Director of ERGO China +Life Insurance Co., Ltd. from May 2013 to August 2014, and was an Executive Director of China Merchants +Technology Holdings Co., Ltd. and China Merchants Technology Investment Co., Ltd. (Shenzhen) from +November 2008 to October 2010. Before retirement in October 2008, Mr. Gu had served as the Managing +Director of China International Marine Containers Co., Ltd., the Chairman and President of China Merchants +Shekou Port Services Co., Ltd., the Vice Chairman of the Company, a Director of China Merchants Bank +and China Merchants Group Ltd., the Managing Director of China Merchants Shekou Industrial Zone Co., +Ltd., Hoi Tung Marine Machinery Suppliers Limited (Hong Kong) and China Merchants Technology Group, +respectively, and the Chairman of China Merchants Technology Holdings Co., Ltd. Mr. Gu is also an expert +on Applicable Electronics of Shenzhen Expert Association. Mr. Gu has obtained the Advanced Management +Program AMP (151) certificate from Harvard Business School. Mr. Gu also holds a Master's degree in +Engineering from Management Science Department of University of Science and Technology of China and a +Bachelor's degree in Engineering from Tsinghua University. +PAN Zhongwu, has been an Employee Representative Supervisor of the Company since July 2012, and is +currently the Deputy Director of the Group Office of the Company. Mr. Pan joined the Group in July 1995 +and served in the Office of Comprehensive Management Department of Ping An Property & Casualty and +the Group Office of the Company successively. Mr. Pan holds a Master's degree in Finance and Insurance +from Wuhan University. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +CORPORATE GOVERNANCE +Non-executive Directors +103 +PENG Zhijian, has been an Independent Supervisor of the Company since June 2009. Mr. Peng served +as an Independent Supervisor of China Merchants Bank Co., Ltd. from October 2011 to October 2014, an +Independent Non-executive Director of Dong Guan Trust Co., Ltd. from December 2009 to December 2014 +and an Independent Non-executive Director of BOCOM International Holdings Company Limited from +March 2009 to November 2011. Mr. Peng started his working career in 1969, and had consecutively served +as the Deputy Governor, Governor and Party Committee Secretary of PBOC Guangxi Branch since June +1988, had consecutively served as the Deputy Party Committee Secretary and Deputy Governor of PBOC +Guangzhou Branch, the Governor of PBOC Shenzhen Central Branch, the Party Secretary and Governor +of PBOC Wuhan Branch and the Head of the State Administration of Foreign Exchange Hubei Bureau, the +Party Committee Secretary and Governor of Guangdong Regulatory Bureau of CBRC, etc. since November +1998, and had served as the Executive Commissioner of People's Political Consultative Conference Standing +Committee of Guangdong Province, and the Deputy Director of the Economic Committee for People's +Political Consultative Conference of Guangdong Province from 2008 to 2012. Mr. Peng also served as an +Executive Director of the Congress of the Chinese Monetary Society and the General Assembly of the +Institute of Chinese Money. Mr. Peng graduated from a full-time course on Finance from Zhengzhou +University and holds a Postgraduate degree in Financial Investment from Guangxi Normal University +successively. +YIP Dicky Peter, has been an Independent Non-executive Director of the Company since June 2013, and +is currently the Independent Non-executive Director of Sun Hung Kai Properties Limited, South China +Holdings Company Limited (formerly known as South China (China) Limited) and DSG International +(Thailand) PLC, respectively. Mr. Yip joined The Hongkong and Shanghai Banking Corporation Limited +("HSBC") in 1965, and served as a Chief Executive of China Business at HSBC's Area Office China from +January 2003 to May 2005, a General Manager of HSBC from April 2005 to June 2012, and served as an +Executive Vice President of Bank of Communications Co., Ltd. from May 2005 to June 2012. Mr. Yip also +served as the Director of the Company and the Original Ping An Bank from November 2002 to May 2005. +Besides, Mr. Yip had served in many consultative boards including the Aviation Advisory Board, Arts +Development Council and the Urban Renewal Authority, and is currently an Honorary Member of Hong +Kong Committee of UNICEF. Mr. Yip holds an MBA degree from University of Hong Kong. Mr. Yip is an +elected associated member of Chartered Institute of Bankers, London, and has a Certified Financial Planner +certificate issued by the Institute of Financial Planners of Hong Kong and a Certified Financial Management +Planner certificate issued by Hong Kong Institute of Bankers. +ZHANG Wangjin, has been a Shareholder Representative Supervisor of the Company since June +2013, and is currently the Managing Director of CPG Overseas Company Limited (Hong Kong). Before +joining CPG Overseas Company Limited (Hong Kong), Ms. Zhang worked in the Audit Department of +PricewaterhouseCoopers CPA and the M&A and Restructuring Department of Deloitte & Touche Financial +Advisory Services Limited. Ms. Zhang is a member of CPA Australia. Ms. Zhang holds a Bachelor's degree +in Accounting from University of International Business and Economics and has obtained an EMBA degree +from Guanghua School of Management of Peking University. +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +100 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +LIU Chong, has been a Non-executive Director of the Company since January 2016, and is currently the Vice +President of Shum Yip Group Limited and Shum Yip Holdings Company Limited, the Vice President and +Executive Director of Shenzhen Investment Limited. Prior to that, Mr. Liu served successively as a Deputy +General Manager and Financial Controller of Shenzhen SDG Company Limited, a Director and Financial +Controller of Shenzhen Petrochemical Group Co., Ltd., a Director and Financial Controller of Shenzhen +Health Mineral Water Co., Ltd., a Director of Shenzhen Tellus (Group) Company Limited from June 2009 to +June 2010, and was an Independent Director of Shenzhen Shenxin Taifeng Group Co., Ltd. from May 2009 +to February 2014. Mr. Liu holds a Bachelor's degree in Accounting from Jiangxi University of Finance and +Economics and a senior accountant qualification. +Independent Non-executive Directors +XIONG Peijin, has been a Non-executive Director of the Company since January 2016, and is currently +the Director, General Manager and Deputy Secretary of the Party Committee of Shenzhen Investment +Holdings Co., Ltd., and he is also the Non-executive Director of Guotai Junan Securities Company Limited. +Mr. Xiong had served as the Director, General Manager and Deputy Secretary of the Party Committee of +Shenzhen Special Economic Zone Construction and Development Group Co., Ltd. from July 2011 to May +2014 and the Director of Shenzhen Capital Group Co., Ltd. from June 2010 to September 2012. Prior to that, +Mr. Xiong served as the General Economist and member of the Party Committee of Shenzhen Municipal +People's Government State-owned Assets Supervision and Administration Commission, Financial Director +of Shenzhen International Trust and Investment Co., Ltd., Chairman of the Supervisory Committee and +Financial Director of Shenzhen Nanyou (Holdings) Co., Ltd., etc.. Mr. Xiong obtained a Master's degree of +Administration Management from Sun Yat-sen University and an EMBA degree from Guanghua School of +Management of Peking University. Mr. Xiong is a qualified senior accountant and has the qualification of +certified public accountant in China. +YANG Xiaoping, has been a Non-executive Director of the Company since June 2013, and is currently the +Vice Chairman of the CP Group, an Executive Director and the Vice Chairman of C.P. Lotus Corporation, +CEO of CT Bright Holdings Limited, a Non-executive Director of Tianjin Binhai Teda Logistics (Group) +Corporation Limited and a Non-Executive Director of CITIC Limited. Previously, Mr. Yang acted as the +Manager of Nichiyo Co., Ltd for China Division and the Chief Representative of Nichiyo Co., Ltd Beijing +Office. Mr. Yang is also a member of The Twelfth National Committee of Chinese People's Political +Consultative Conference, the Vice President of the Institute for China Rural Studies of Tsinghua University, +a Director of China NGO Network for International Exchanges, the Vice President of Beijing Association of +Enterprises with Foreign Investment and an adviser of Foreign Investment to Beijing Municipal Government. +Mr. Yang holds a Bachelor's degree from Jiangxi Institute of Technology and has experience of studying in +Japan. +Stephen Thomas MELDRUM, has been an Independent Non-executive Director of the Company since +July 2012. Mr. Meldrum has been an independent member of the insurance audit committee (an advisory +committee) of HSBC Holdings plc from 2008 to March 2012. Mr. Meldrum was the Consultant to Chief +Actuary of the Company from January 2007 to January 2009. Mr. Meldrum was the assistant to the President +and Chief Actuary of the Company from February 2003 to January 2007. Mr. Meldrum served as the Chief +Actuary of the Company from 1999 to 2003. Mr. Meldrum was an assistant to the President and the Director +of International Strategies of Lincoln National, Fort Wayne USA from 1995 to 1998. Mr. Meldrum served +as the Investment Director at Lincoln National (UK) plc. from 1986 to 1995. Mr. Meldrum served as the +Appointed Actuary, Finance Director and Chairman of Mortgage Lender of ILI (UK), Cannon Assurance, +Cannon Lincoln and Lincoln National (UK), respectively, from 1969 to 1986. Mr. Meldrum has a Master's +degree in Computer Science from the University of London and a Master's degree in Mathematics from the +University of Cambridge. +Soopakij CHEARAVANONT, has been a Non-executive Director of the Company since June 2013. Mr. +Chearavanont is the Executive Vice Chairman of the CP Group, and also has been an Executive Director +and the Chairman of C.P. Lotus Corporation, an Executive Director and the Chairman of Chia Tai +Enterprises International Limited, an Executive Director and Vice Chairman of C.P. Pokphand Co. Ltd. and +the Chairman of CT Bright Holdings Limited. Mr. Chearavanont is also a Director of True Corporation Public +Company Limited and CP ALL Public Company Limited (both listed in Thailand) and the Chairman of True +Visions Public Company Limited based in Thailand. Mr. Chearavanont holds a Bachelor's degree in Science +from the College of Business and Public Administration of New York University, USA. +Annual Report 2015 +101 +WOO Ka Biu Jackson, has been an Independent Non-executive Director of the Company since July 2011, +and is currently a Director of Kailey and Fong Fun Group of Companies, an Independent Non-executive +Director of Henderson Land Development Company Limited and an Alternate Director to Sir Po-shing +Woo as Non-executive Director of Sun Hung Kai Properties Limited. Mr. Woo is also the CEO of Challenge +Capital Management Limited, Chairman (International) of Guantao Law Firm and a consultant of Messrs +Guantao & Chow. Mr. Woo was a partner of Ashurst Hong Kong, a Director and co-Head of Investment +Banking (Greater China) of N M Rothschild & Sons (Hong Kong) Limited, and also was an Alternate Director +to Sir Po-shing Woo, a former Non-executive Director of Henderson Investment Limited and Henderson +Land Development Company Limited. Prior to that, Mr. Woo was a partner in the corporate finance +department of Woo, Kwan, Lee & Lo. In January 2008, Mr. Woo was awarded 2008 World Outstanding +Chinese Award by the United World Chinese Association and Honorary Doctorate Degree from the +University of West Alabama. Mr. Woo is also an Honorary Director of Tsinghua University, a China- +appointed Attesting Officer appointed by the Ministry of Justice, PRC and a Practising Solicitor Member +on the panel of the Solicitors' Disciplinary Tribunal in the Hong Kong Special Administrative Region. Mr. +Woo holds a Master's degree in Jurisprudence from Oxford University and is qualified as a solicitor in Hong +Kong, England and Wales and Australian Capital Territory. +Ping An Insurance (Group) Company of China, Ltd. +Corporate Governance Report +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +110 +CORPORATE GOVERNANCE +Committed to providing the best training, Ping An Finance Training College has constantly devoted +its resources in optimizing its training operating system and promoting talent development to +facilitate business development with training by "turning knowledge into value”. The learning and +management training platform, established by Ping An Finance Training College, joined hands with the +training departments of the Group's subsidiaries (including branches and sub-branches) to fully cover +implementation of training on managerial skills, occupational skills, professional skills and sales skills. +Training is not only an important means for the company to build its culture and attract talent, but also an +important way to improve our brand. +The board of directors of the Company ("Board") is pleased to report to +the shareholders on the corporate governance of the Company for the year +ended December 31, 2015 ("Reporting Period"). +STAFF TRAINING PROGRAM +Directors, Supervisors, Senior +Management and Employees +In 2015, the Group continued to optimize its face-to-face courses and online ones: Ping An Finance Training +College offered a total of 400 face-to-face courses group-wide. 1,462 face-to-face training sessions were +offered to 41,490 employees across the country and 34.96% of the senior managers were covered; 1,702 +online courses were delivered across the Group, including 124 newly developed ones. We kept advocating +and facilitating company-wide learning, with each employee finishing 4.59 online courses on average. +In 2015, Ping An Finance Training College kept promoting learning to all staff. Ping An won the Gold +Medal for "Best Use of Mobile Learning" and the Bronze Medal for “Best Advance in Learning Technology +Implementation" in the election of 2015 Brandon Hall Excellence Awards (the "Oscar" awards in the field of +human resources) with its advanced design philosophies for the mobile learning APP ZhiNiao. Ping An is +the first company in China to receive such awards. Meanwhile, as at the end of 2015, the ZhiNiao platform +launched over 40,000 courses with the courseware earning more than 50 million views. +Annual Report 2015 +During the Reporting Period, the Company has been engaged in ongoing efforts to carry out the +corporate governance activities and improve its corporate governance structure in strict compliance with +the Company Law of PRC and the Securities Law of PRC as well as the relevant laws and regulations +promulgated by the regulatory authorities and principles set out in the Corporate Governance Code, with +de facto conditions of the Company taken into account. The general meeting, the Board, the supervisory +committee of the Company ("Supervisory Committee”) and senior management have been performing +their duties and responsibilities conferred by the Articles of Association separately; the internal control +system of the Company is complete and effective; the Company disclosed relevant information in a truthful, +accurate and complete manner, with no report of breach of laws and regulations during the Reporting +Period. +During the Reporting Period, the corporate governance of the Company is described as follows: +Shareholders and the General Meetings +During the Reporting Period, the Company convened the 1st Extraordinary General Meeting of 2015, the +2014 Annual General Meeting and the 2nd Extraordinary General Meeting of 2015 in Shenzhen in the form of +both onsite voting and online voting on February 5, 2015, June 15, 2015 and December 17, 2015, respectively. +The notice, convocation and procedures for convening and voting at the general meeting have complied +with the requirements of the Company Law of PRC and the Articles of Association. The general meeting +established and expanded effective channels for communication between the Company and the +shareholders, and through listening to their opinions and advices, their information rights, participation +rights and voting rights on the significant events of the Company can be ensured. +The announcements regarding the resolutions of the above general meetings were published on Shanghai +Securities News, China Securities Journal, Securities Times, Securities Daily and the website of SSE +(www.sse.com.cn) on February 6, 2015, June 16, 2015, and December 18, 2015, respectively. The poll result +announcements have also been published on the website of HKEX (www.hkexnews.hk) on the same date of +the general meetings. +Ping An Insurance (Group) Company of China, Ltd. +111 +CORPORATE GOVERNANCE +Corporate Governance Report +109 +Attendance of Directors at the General Meetings +Members +During the Reporting Period, the Directors have been doing their best to participate in general meetings +in person and have actively developed a balanced understanding of the views of shareholders. The +attendance records of each Director at the general meetings are as follows: +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. +In accordance with the CSRC's Guidelines on Employee Stock Ownership Plans for Public Companies and +as approved at the First Extraordinary General Meeting of 2015, the Company incepted and implemented +the Key Employee Share Purchase Plan. This plan will strengthen the long-term value orientation and +closely align key employees with interests of both the shareholders and the Company so as to ensure the +focus on the sustainable growth of the Company's performance in the long term, drive improvement in the +shareholder value and facilitate the sustainable development. +Doctorate and master's degree 5.30 +Bachelor's degree 47.73 +0.00027 +0.00011 +Executive Directors +(1) +Mr. Lin Li, by virtue of his control over Shenzhen Liye Group Co., Ltd., a shareholder of the Company, was deemed to be interested +in the shares of the Company held by Shenzhen Liye Group Co., Ltd.. +During the reporting period, there were no share options held by or restricted shares granted to the +current Directors, Supervisors and Senior Management of the Company and those who resigned during the +reporting period. +Change in the number of shares, share options and restricted shares held in associated corporations of +the Company +As at December 31, 2015, there were no shares, share options held and restricted shares held in associated +corporations of the Company by Directors, Supervisors and chief executive of the Company. +Save as disclosed above, as at December 31, 2015, none of the Directors, Supervisors and chief executive +held or was deemed to hold any interests or short positions in the shares, underlying shares or debentures +of the Company or any of its associated corporations (as defined in the SFO), which are recorded in the +register required to be kept under Section 352 of the SFO, or otherwise required to be notified by the +Directors, Supervisors and chief executive to the Company and the HKEX pursuant to the Model Code, nor +I have they been granted the right to acquire any interests in shares or debentures of the Company or any +of its associated corporations. +THE ASSESSMENT & EVALUATION AND REMUNERATION SYSTEMS OF THE COMPANY +The purpose of the Company's remuneration policy is to attract, retain and motivate talented people so +as to help achieve the operational objectives of the Company. The principle of the remuneration policy is +to characterize a clear orientation, reflect differences, motivate performances, respond to the market and +optimize cost. The remuneration package for the Company's employees is based on the following aspects: +the salary shall be determined according to its post value; the remuneration shall be in line with the market +conditions; the bonus shall be determined in light of performance and contributions shall be given priority. +In addition to remuneration and bonuses, employees also enjoy certain welfare treatment. Meanwhile, the +structure of remuneration packages of each subsidiary or business unit may not be the same since they +vary in its operating features, the development stage and remuneration level in the market. +108 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +The purpose and principle of the Company's remuneration policy are relatively long-term and stable while +the specific strategies and structure of remuneration are to be adjusted and optimized according to the +changes in the market and the development stage of the Group's business, etc. so as to help achieve the +operational objectives of the Company. +With regard to the remuneration of Directors, that of the Executive Directors is to be determined in +accordance with their posts in the Company; Independent Non-executive Directors came from domestic +and overseas, while the fees are to be paid in accordance with the standards approved in general meeting +of the Company; Non-executive Directors nominated by shareholders will not receive remuneration. +Remuneration of all the Directors shall be considered and proposed by the Remuneration Committee under +the Board, and shall also be considered and approved at the shareholders' meeting. +The Company sets forth a clear three-year rotation plan and annual accountability objectives for the senior +management in accordance with the business plan, conducts severe accountability appraisals twice a year +in light of the objectives achieved and evaluates the senior management on the basis of comprehensive +feedback. Accountability results are closely linked to the long-term and short-term award and appointment +and removal of cadres. The comprehensive evaluation results serve as an important reference in the +promotion of cadres. +NUMBER OF STAFF, PROFESSIONAL QUALIFICATION AND EDUCATION BACKGROUND +As at December 31, 2015, the Company had a total of 275,011 active staff, of which 58,674 were management +and administration personnel, representing 21.34%; 136,517 were sales personnel, representing 49.64%; +32,036 were technician personnel, representing 11.65% and other personnel 47,784, representing 17.37%. +Among all the staff, 14,585 hold doctorate or master's degree, representing 5.30%; 131,269 hold bachelor's +degree, representing 47.73%; 101,938 attained college education, representing 37.07% and 27,219 with other +qualification, representing 9.90%. +By profession structure +(%) +By degree +(%) +Management and administration series 21.34 +Sales series 49.64 +Technician series 11.65 +Others 17.37 +College education 37.07 +Others 9.90 +MA Mingzhe (Chairman) +YANG Xiaoping +REN Huichuan +LU Hua +LI Zhe(1) +March 8, 2012 +0/3 +0 +May 16, 2003 +0/3 +0 +June 17, 2013 +1/3 +33.3 +June 17, 2013 +Soopakij CHEARAVANONT +1/3 +June 17, 2013 +0/3 +0 +June 9, 2009 +0/2 +0 +Independent Non-executive Directors +WOO Ka Biu Jackson +July 22, 2011 +3/3 +Convertion of the capital Long position +reserve into share capital +100 +33.3 +LIN Lijun +FAN Mingchun +Non-executive Directors +YAO Jason Bo +Date of +appointment +as Directors +General Meetings +attended in +person/General +Meetings required +to attend (2) +% of +attendance +in person (%) +LEE Yuansiong +CAI Fangfang +March 21, 1988 +3/3 +100 +March 29, 1995 +2/3 +66.7 +July 17, 2012 +3/3 +100 +June 9, 2009 +3/3 +100 +June 17, 2013 +3/3 +100 +July 2, 2014 +3/3 +100 +SUN Jianyi ++10,000 +A +10,000 +Percentage of Percentage of +the end of +the period +Change +Reason for +the change +Nature of +interest +total issued +H/A shares (%) +total issued +shares (%) +Ma Mingzhe +Chairman, Chief Executive Officer Interest of his spouse +H +10,000 +Number of +shares held at +20,000 +Convertion of the capital Long position +reserve into share capital +0.00027 +0.00011 +Sun Jianyi +Vice Chairman and +Beneficial owner +1,898,280 +3,796,560 +1,898,280 +Convertion of the capital Long position +0.03505 +0.02077 +Executive Vice President ++10,000 +Number of +shares held at +H/A the beginning +shares of the period +Capacity +Position +Stephen Thomas MELDRUM +CHANGES IN INFORMATION OF DIRECTORS AND SUPERVISORS +1. +2. +3. +4. +5. +6. +7. +Mr. Ren Huichuan, the Executive Director of the Company, has no longer served as the Chairman and +CEO of Wanlitong from December 2015, and was appointed as the acting Chairman of Ping An Trust +from November 2015. +Ms. Cai Fangfang, the Executive Director of the Company, has been re-designated as the Chief Human +Resource Officer of the Company (previously as the Vice Chief Human Resource Officer) since March +2015. +Mr. Yao Jason Bo and Mr. Lee Yuansiong, the Executive Directors of the Company, have been re- +designated as the Executive Vice Presidents of the Company (previously the Senior Vice Presidents) +since January 2016. +Mr. Soopakij Chearavanont, the Non-executive Director of the Company, is the Chairman and +Non-executive Director of Chia Tai Enterprises International Limited, the shares of which have been +listed on the main board of HKEx in July 2015. +Mr. Yang Xiaoping, the Non-executive Director of the Company, has served as a Non-Executive +Director of CITIC Limited since August 2015. +Mr. Yip Dicky Peter, the Independent Non-executive Director of the Company, no longer served as the +Asia Pacific Chief Representative of the Institute of International Finance since July 2015. +Mr. Gu Liji, the Chairman of Supervisory Committee, has served as a professor of Graduate School at +Shenzhen, Tsinghua University since January 2016. +PUNISHMENTS IMPOSED ON THE DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT BY +SECURITIES REGULATORY AUTHORITIES IN THE LAST THREE YEARS +The current Directors, Supervisors and senior management of the Company and those who resigned during +the reporting period were not subject to any punishment by securities regulatory authorities over the past +three years. +CHANGES IN THE NUMBER OF SHARES, SHARE OPTIONS AND RESTRICTED SHARES HELD BY +DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT IN THE COMPANY OR ASSOCIATED +CORPORATIONS OF THE COMPANY DURING THE REPORTING PERIOD +As at December 31, 2015, the interests of the current Directors, Supervisors and Senior Management of the +Company and those who resigned during the reporting period in the shares of the Company which shall be +disclosed pursuant to the “Standard No. 2 Concerning the Contents and Formats of Information Disclosed +by Listed Companies - The Contents and Formats of Annual Report (Revised in 2015)" issued by CSRC; +and the interests and short positions of the Directors, Supervisors and chief executive of the Company in +the shares, underlying shares and debentures of the Company and its associated corporations (within the +meaning of Part XV of the SFO) shall have been notified to the Company and HKEx pursuant to Divisions +7 and 8 of Part XV of the SFO, including interests and short positions which the Directors, Supervisors +or chief executive of the Company are taken as or deemed to have under such provisions of the SFO, or +which are recorded in the register required to be kept by the Company pursuant to Section 352 of the SFO +or as otherwise required to be notified by the Directors, Supervisors and chief executive to the Company +and HKEX pursuant to the Model Code, were as follows: +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +107 +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +Change in the number of shares, share options and restricted shares held in the Company +Name +reserve into share capital +20,000 +Ren Huichuan Executive Director and President +A +0.00012 +0.00007 +reserve into share capital +Lin Li +Retired Shareholder +Zhao Fujun +Representative Supervisor +Retired Employee +Representative Supervisor +Interest of controlled +corporation(¹) +A +43,518,830 +87,037,660 +43,518,830 +Convertion of the capital Long position +Convertion of the capital Long position +0.80347 +reserve into share capital +Interest of his spouse +A +1,700 +3,400 ++1,700 +Convertion of the capital Long position +reserve into share capital +0.00003 +0.00002 +Jin Shaoliang Secretary of the Board +Beneficial owner +H +0.47613 ++6,600 +13,200 +6,600 +100,000 +200,000 +100,000 +Conversion of the capital Long position +0.00185 +0.00109 +reserve into share capital +Yao Jason Bo Executive Director, Executive Vice Beneficial owner +President, Chief Financial Officer +and Chief Actuary +H +12,000 +24,000 +12,000 +Convertion of the capital Long position +0.00032 +0.00013 +reserve into share capital +Interest of his spouse +H +12,000 +44,000 ++32,000 +Convertion of the capital Long position +reserve into share capital, +0.00059 +0.00024 +purchase +Peng Zhijian +Independent Supervisor +Beneficial owner +A +Beneficial owner +July 17, 2012 +Corporate Governance Report +66.7 +0/7 +SUN Dongdong +7/7 +100 +0/7 +GE Ming(1) +4/4 +100 +0/4 +TANG Yunwei(1) +3/3 +100 +100 +0/3 +3/3 +100 +0/3 +oo o O o O o O +0 +0 +0 +0 +0 +(1) +Details regarding retirement, resignation and appointment of the Directors during the Reporting Period are set out under the +annotations of the "Attendance of Directors at the General Meeting" in this chapter. +Annual Report 2015 +LEE Carmelo Ka Sze(1) +7/7 +WONG Oscar Sai Hung +0/7 +0/7 +YANG Xiaoping +7/7 +100 +0/7 +LU Hua +5/7 +71.4 +2/7 +28.6 +LI Zhe(1) +3/3 +100 +0/3 +00060 +Independent Non-executive Directors +WOO Ka Biu Jackson +7/7 +100 +0/7 +Stephen Thomas MELDRUM +7/7 +100 +0/7 +YIP Dicky Peter +7/7 +100 +Ping An Insurance (Group) Company of China, Ltd. +100 +115 +Corporate Governance Report +100 +0/0 +0/0 +1/1 +100 +1/1 +100 +888 +0/1 +0/0 +0/0 +0/1 +1/1 +0/1 +0 +0 +0 +1/1 +100 +0/1 +0 +As approved at the 1st Meeting of the 10th Session of the Board, Mr. Yip Dicky Peter and Mr. Ge Ming were elected as members of +the Strategy and Investment Committee in July 2015. +2/3 +116 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +OIIOO +MMM +0 +0/1 +The Specialized Committees under the Board +The Board has established four specialized committees, i.e. the Strategy and Investment Committee, the +Audit and Risk Management Committee, the Remuneration Committee and the Nomination Committee. The +details of the roles and functions and the composition of each of these specialized committees are set out +below. +Strategy and Investment Committee +The primary duties of the Strategy and Investment Committee are to conduct research and make +recommendations to the Board for their consideration in relation to major investments, property +transactions, financing, major capital operations, asset management projects, production and operation. +projects, etc. and also to promptly monitor and follow the tracks of the implementation of investment +projects approved by the general meeting or the Board, and promptly notify all directors of its significant +process or changes in process. +As of December 31, 2015, the Strategy and Investment Committee comprised 5 Directors, which included 3 +Independent Non-executive Directors, and the ratio of Independent Non-executive Directors was 60%. The +committee had one chairman, which was served by the Chairman of the Board and the chairman presided +over the committee. +In 2015, the Strategy and Investment Committee held 1 meeting, which was convened in accordance with +the requirements of the Articles of Association and the Charter of the Strategy and Investment Committee. +The 2015 Working Plan of the Company, the Company's 2014 Annual Plan Implementation Evaluation +Report, and the Resolution on the Grant of A General Mandate to the Board to Issue Additional H Shares +were considered and passed. The attendance records of each member of the Strategy and Investment +Committee are as follows: +Members +Executive Director +MA Mingzhe (Chairman) +Independent Non-executive Directors +WONG Oscar Sai Hung +YIP Dicky Peter (1) +GE Ming(1) +TANG Yunwei (2) +LEE Carmelo Ka Sze(2) +Non-executive Director +YANG Xiaoping +(1) +Meetings attended +% of +in person/Meetings +required to attend +Attendance in +person (%) +Meetings attended +by proxy/Meetings +required to attend +% of +Attendance by +proxy (%) +1/1 +100 +CORPORATE GOVERNANCE +7/7 +Mr. Tang Yunwei and Mr. Lee Carmelo Ka Sze no longer served as the members of the Strategy and Investment Committee from +June 2015. +0/7 +In addition, the shareholder(s) individually or collectively holding 3% or more of the Company's issued and +outstanding shares carrying voting rights may submit a written interim proposal to the convener 10 days +before the date of the general meeting pursuant to Article 75 of the Articles of Association. +For putting forward any enquiries as set out in Article 58(5) of the Articles of Association, shareholders may +send their enquiries or requests in respect of their rights as mentioned above to the Company's IR Team or +via email to IR@pingan.com.cn. Shareholders who want to examine the relevant information shall provide +the Company with the written identification documents pursuant to Article 59 of the Articles of Association. +The Company shall provide the relevant information after having verified the identity of the shareholder. +Directors, Board and Specialized Committees under the Board +Directors +As at December 31, 2015, the Board consisted of 17 members, among whom there were 6 Executive +Directors, 5 Non-executive Directors and 6 Independent Non-executive Directors, and the profile of +each Director has been included in the section headed "Directors, Supervisors, Senior Management +and Employees" of this Annual Report. The number of Directors and composition of the Board are in +compliance with the regulatory requirements and provisions of the Articles of Association. As provided in +the Articles of Association, Directors should be elected at the general meeting with a term of 3 years, and +are eligible for re-election upon expiry of the term; however, the Independent Non-executive Directors +should not hold office for more than 6 consecutive years. +Continuous Professional Development of the Directors +All Directors of the Company have received Service Manual for the Performance of Duties upon +appointment, so as to ensure their understanding of the business and operations of the Group and their +responsibilities and obligations under the Listing Rules and relevant regulatory requirements. The Service +Manual for the Performance of Duties will be updated regularly. +The Company also provided information such as updated statutory and regulatory regime and the business +and market changes to all Directors to facilitate the performance of their responsibilities and obligations +under the Listing Rules and relevant statutory requirements. +During the Reporting Period, under the arrangement of the Company, all Directors of the Company actively +participated in continuous professional development, by attending external training or seminars, attending +in-house training or reading materials on various topics, to develop and refresh their knowledge and skills, +which ensure that their contribution to the Board remains informed and relevant. The Directors have +provided a record of training to the Company. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +113 +CORPORATE GOVERNANCE +Extraordinary general meetings may be convened on written requisition of shareholder(s) individually or +jointly holding 10% or more of the Company's issued and outstanding shares carrying voting rights pursuant +to Article 72(3) of the Articles of Association. Such requisition shall state clearly the matters required to be +considered and approved at the general meetings and must be signed by the requisitionists and submitted +to the Board in written form. Shareholders should follow the requirements and procedures as set out in the +Articles of Association for convening an extraordinary general meeting. +As at December 31, 2015, all Directors of the Company attended the professional training with the topics +covering "the State Council's Opinions about Accelerating the Development of Modern Insurance Industry", +the "Liability Insurance for Directors, Supervisors and Officers of Ping An", corporate governance, +regulations and the Company's business; in addition, Mr. Woo Ka Biu Jackson attended the professional +training related to laws, regulations and finance, Mr. Stephen Thomas Meldrum, Mr. Wong Oscar Sai Hung +and Mr. Sun Dongdong attended the professional training with the topics covering performance of duties +as an Independent Non-executive Director. +The Board is responsible for the management of the Company and accountable to the shareholders +for their entrusted assets and resources. They represent and owe a duty to act in the interests of the +shareholders as a whole. The Board recognises its responsibility to prepare the Company's financial +statements. The principal responsibilities of the Board and the types of decisions to be made by the Board +include, among others: +formulating the Group's overall direction, objectives and strategies, business plans and investment +proposals as well as monitoring and supervising the management's performance; +formulating the Company's annual budgets, financial statements and monitoring the Company's +performance; +formulating the Company's profit distribution and loss recovery proposals; +formulating plans for mergers or disposals and deciding on major investments, pledging of assets and +other forms of security (in accordance with the approval of the general meetings); +formulating proposals for the increase or decrease in the Company's registered capital and the +issuance of corporate bonds or other securities, and listing plans; +engaging or dismissing the senior management staff of the Company, and determining their +remuneration and award and reprimand matters; and +performing the corporate governance function, monitoring, evaluating and ensuring the effectiveness +of the Company's internal control systems and compliance with relevant laws and regulations. +On the other hand, responsibilities and functions and types of decisions delegated to the management +include, among others: +implementation of the Company's overall direction, objectives and strategies, business plans and +investment proposals as determined by the Board from time to time; and +the day-to-day management of the Company's business. +114 +Board +As one of the measures to safeguard shareholders' interests and rights, separate resolutions are +proposed at general meetings on each substantial issue, including the election of individual directors, for +shareholders' consideration and voting. All resolutions put forward at general meetings will be voted by +poll and the poll results will be posted on the websites of HKEX, SSE and the Company after the relevant +general meetings. +Shareholders' Rights +Ping An Insurance (Group) Company of China, Ltd. +YIP Dicky Peter +Soopakij CHEARAVANONT +3/3 +100 +WONG Oscar Sai Hung +June 17, 2013 +2/3 +66.7 +SUN Dongdong +June 17, 2013 +3/3 +100 +GE Ming(1) +June 30, 2015 +1/1 +100 +TANG Yunwei(1) +LEE Carmelo Ka Sze(1) +June 9, 2009 +June 9, 2009 +1/2 +1/2 +50 +50 +(1) +The election of the new session of the Board was passed at the 2014 Annual General Meeting of the Company held on June 15, 2015. +According to the resolution, the 10th session of the Board was composed of 17 Directors. Ms. Li Zhe did not stand for re-election +as Director of the Company due to personal work arrangement, and Mr. Tang Yunwei and Mr. Lee Carmelo Ka Sze did not stand +for re-election as Directors of the Company due to expiration of their terms of office of 6 years as Independent Non-executive +Directors. The term of office of Ms. Li Zhe expired on June 15, 2015. According to the resolution passed at the general meeting, Mr. +Ge Ming was elected as an Independent Non-executive Director of the 10th Session of the Board. The qualification of Mr. Ge Ming +as a Director of the Company was obtained from CIRC on June 30, 2015, on which day the appointment of Mr. Ge Ming and the +resignation of Mr. Tang Yunwei and Mr. Lee Carmelo Ka Sze became effective. +Some Directors did not attend certain general meetings due to business reasons or being abroad. +112 +Annual Report 2015 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +June 17, 2013 +During the Reporting Period, the Board held 7 meetings. All such meetings were convened in accordance +with the Articles of Association, and were attended in person or by proxy or through electronic means of +communication by all Directors entitled to be present. All the Directors have been doing their best to make +right decisions on the basis of good knowledge of circumstances, and are committed to protecting the +interests of the Company and its shareholders as a whole. The attendance records of each Director at the +Board meetings are as follows: +0/7 +0 0 +6/7 +85.7 +1/7 +14.3 +7/7 +100 +0/7 +0 +7/7 +100 +0/7 +0 +7/7 +100 +0/7 +0 +Non-executive Directors +FAN Mingchun +6/7 +85.7 +1/7 +14.3 +LIN Lijun +100 +Attendance of Directors at the Board Meetings +100 +7/7 +7/7 +100 +0/7 +Meetings +Board +Meetings +attended +attended +in person/ +by proxy/ +Meetings +% of +attendance +Meetings +required to +% of +attendance +required to +Lee Yuansiong +in person (%) +attend +by proxy (%) +7/7 +Members +Executive Directors +MA Mingzhe (Chairman) +SUN Jianyi +REN Huichuan +YAO Jason Bo +attend +Cai Fangfang +As approved at the 1st Meeting of the 10th Session of the Board, Mr. Woo Ka Biu Jackson was elected as the member of the +Nomination Committee in July 2015. +% of +Attendance +by proxy (%) +1/3 +0/1 +2/3 +0/3 +100 +3/3 +Mr. Lee Carmelo Ka Sze no longer served as the member of the Nomination Committee from June 2015. +66.7 +0 +examining the Company's financial affairs; and +o O o O +0 +0 +33.3 +120 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Supervisors and the Supervisory Committee +As of December 31, 2015, the Supervisory Committee consisted of 5 members, among which there were +2 Independent Supervisors, 1 Shareholder Representative Supervisor and 2 Employee Representative +Supervisors, and the profile of each Supervisor has been included in the section headed "Directors, +Supervisors, Senior Management and Employees" of this Annual Report. The number of Supervisors and +composition of the Supervisory Committee are in compliance with the regulatory requirements and the +provisions of the Articles of Association. +The primary functions and powers of the Supervisory Committee include, among others, +verifying financial reports and other financial information which have been prepared by the Board and +which are proposed to be presented at the general meetings; +monitoring compliance of Directors, Chief Executive Officer and other members of senior management +of the Company with applicable laws, administrative regulations and the Articles of Association. +0 +100 +Attendance in +person (%) +0/2 +As of December 31, 2015, the Nomination Committee comprised 3 Independent Non-executive Directors and +2 Executive Directors, and the ratio of Independent Non-executive Directors was 60% and it was chaired by +an Independent Non-executive Director. +The details of the duty performance of the Supervisory Committee are set out in the "Report of the +Supervisory Committee". +Members +Independent Non-executive Directors +SUN Dongdong (Chairman) +WONG Oscar Sai Hung +WOO Ka Biu Jackson (1) +LEE Carmelo Ka Sze (2) +Executive Directors +MA Mingzhe +REN Huichuan +(1) +1/1 +(2) +% of +in person/Meetings +required to attend +Meetings attended +by proxy/Meetings +required to attend +3/3 +3/3 +2/2 +INWW +100 +0/3 +100 +0/3 +100 +Meetings attended +In 2015, the Nomination Committee held 3 meetings, which were all convened in accordance with the +requirements of the Articles of Association and the Charter of the Nomination Committee. The meeting +considered and recommended the director candidates of the 10th Session of the Board including the +Chairman, the Vice Chairman and the senior management, recommended Ms. Tan Sin Yin as the Senior Vice +President of the Company and recommended Mr. Liu Chong as the Non-executive Director in place of Mr. +Lu Hua, and also reviewed the Review Report of the Structure of the Board in 2014. Besides the nomination +of director and senior management candidates, the Nomination Committee also formed the Policy +Concerning Diversity of Board Members after reviewing the structure, size and composition of the Board +in accordance with the business activities, assets and management combinations of the Company, so as to +ensure the Board members reach a balance in terms of skills, experience and diversified visions, to elevate +the efficiency of the Board and maintain a high level of corporate governance. All appointments under the +Board will continue to be made on a merit basis with due regard for the benefits of diversity of the Board +members. Selection of candidates will be based on a range of diversity perspectives, including but not +limited to gender, age, cultural and educational background, experience (professional or otherwise), skills +and knowledge. The ultimate decision will be made upon the merits and contribution that the selected +candidates will bring to the Board. The attendance records of each member of the Nomination Committee +are as follows: +Annual Report 2015 +The Company has established an Executive Committee, which is the highest execution authority under the +Board. The primary duty of the Executive Committee is to review the Company's internal business reports, +the Company's policies in relation to investment and profit distribution and the Company's management +policies, development plans and resource allocation plans. The Executive Committee is also responsible +for making management decisions in relation to matters such as the material development strategies, +compliance risk control, capital allocation, synergy and brand management. In addition, the Executive +Committee is also responsible for reviewing the business plans of the subsidiaries of the Company and +evaluating the financial performance of the subsidiaries. The Company has also established 7 management +committees under the Executive Committee, namely, the Investment Management Committee, the Budget +Management Committee, the Investor Relations Management Committee, the Risk Management Committee, +the Connected Transactions Management Committee, the Global Systemically Important Insurer Committee +and the Informationalization Working Committee. +The shareholding structure of the Company is diversified and there are no controlling shareholders or de +facto controllers. As an integrated financial services group, the Company maintains full independence in +terms of business, staff, assets, organization and finance under the supervision of CIRC. The Company is +an independent legal person responsible for its own profits and losses, runs independent and complete +business and is capable of independent business operation. During the Reporting Period, none of the +controlling shareholders or other connected parties had occupied the Company's capital illegally. +PricewaterhouseCoopers Zhong Tian LLP hereby made the special-purpose explanation for it; the Company +has not given any undisclosed information to the controlling shareholder or de facto controller. +ESTABLISHMENT AND PERFECTION OF THE INTERNAL CONTROL SYSTEM +The Company has been committed to establishing internal controls in line with international standards +and regulatory requirements, and improving internal controls in response to risks and environments. +In its integrated finance framework and with its local advantages, the Company implements corporate +governance in line with international standards, upholds the compliance philosophy of “Laws + 1", and +constantly enhances its risk controls to ensure that the Group and its subsidiaries abide by laws and +regulations in business activities, to keep single/accumulated residue risks at levels acceptable to the +Company, and to promote sustainable growth of Insurance, Banking, Investment, Internet Finance, and the +Group. In 2015, the Company continued “taking rules as the foundation, risks as the guidance, processes as +the links, and internal control platforms as the tools" to continuously optimize the methodology for internal +control assessment, strengthen the daily assessment of internal controls, improve the functionalities +of platforms, and enhance the efficiency and effectiveness of internal control assessment. Moreover, +the Company proactively integrated domestic and foreign regulatory standards, approaches, and tools +for operational risk management to build an internal control and operational risk management system +applicable to the whole Group. +Regarding the management framework for internal controls, the Company has a robust and well-staffed +internal control management system in place with well-defined roles and responsibilities in line with +applicable laws and regulations as well as business and risk control requirements. The Board is responsible +for establishment, improvement, and implementation of internal controls. The Audit and Risk Management +Committee under the Board monitors and assesses the implementation of internal controls, coordinates +audits of internal controls, and oversees other relevant work. The Supervisory Committee supervises the +establishment and implementation of internal controls. The Risk Monitoring Committee (RMC) under the +Group Executive Committee (the management) sets high-level risk management targets, basic policies and +rules, monitors risk exposures and available capital, and supervises risk management of subsidiaries and +business units. The Company has established robust internal control policies and procedures, and specified +the internal control targets, framework, and procedures to provide guidelines for business activities +and operations. The Company reviews and assesses its internal controls on a routine basis under an +advanced methodology for internal control assessment, and assesses the effectiveness of internal controls +in businesses and processes under a model where "Business and functions conduct self-assessment, +Compliance promotes and supports such efforts, and Internal Audit and Supervision conduct audits and +assessment independently". In this process, the Company built an internal control management platform +to improve the efficiency and effectiveness of internal control assessment. The Company's compliance and +internal control philosophies, systems, and operation procedures have been widely praised and recognized +by regulators, peers, and the media. +124 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Regarding internal control operations and internal control assessment, the Company continued to improve +its governance structure, firewall management, CPT management, anti-money laundering management, and +operational risk management. Moreover, the Company combines routine risk management with the work as +one of G-SIIs. In line with the G-SII regulatory requirements, the C-ROSS requirements, and its integrated +financial business requirements, the Company has conducted risk reviews and surveys, acted in response +to the findings, and constantly enhanced its risk controls to prevent risks and risk contagion, lay a solid +foundation for the integrated financial business, and safeguard the fast growth of innovative business. In +2015, the Company continued to act in accordance with the Internal Control Guidelines for Enterprises and +related guidelines, assessed its internal controls, and improved its internal control assessment methodology, +risk assessment standards, assessment procedures, and internal control management platform. Moreover, +the Company trained its employees to assess internal controls, held internal control contests, developed +relevant online courses to facilitate learning on mobile devices, enhanced study of risk cases, implemented +the compliance and internal control appraisal, and strengthened the routine operation model under which +"everyone is involved in internal controls, everyone is responsible for compliance, and internal controls have +been integrated in business and processes". +Regarding improvement of internal controls and management of operational risks, based on the +prevailing compliance management and internal control framework, the Company has integrated +domestic and foreign regulatory standards, approaches, and tools for operational risk management, +optimized the framework for operational risk management, improved the rules and procedures for +operational risk management, enhanced cooperation and collaboration among departments, established +a routine monitoring and reporting procedure for regular reporting of high-level operational risks to the +management, developed rules and standards for operational risk management, and strengthened system +platforms to increase the effectiveness and efficiency of operational risk management. In 2015, the Company +built and improved a comprehensive management system for identification, evaluation, monitoring, control/ +mitigation, and reporting of operational risks. The Company constantly improved its policies, framework, +processes, system, tools to enhance its operational risk management. The Company urged its subsidiaries +to implement tools for operational risk management (e.g. self-assessment of risks and controls, key risk +indicators, and reporting of losses due to operational risks). Based on routine risk monitoring and analysis +as well as comprehensive management, the Company strengthened targeted risk controls through risk +warnings, special inspections, and compliance reviews. +In terms of the internal audit and supervision system, the Company has implemented an independent, +vertical, and centralized approach to internal audits. The Company has developed and adopted innovative +methods, improved the audit strategies, controlled the Internet finance risk, strengthened audit platform +and tools, and further automated the system platform. The Company has established joint meetings +mechanisms for crime prevention and management covering insurance, banking, and investment businesses +units. The Company has improved its intra-group crime risk warning and emergency response procedures, +which are in full play. The Company has strengthened its anti-money laundering, anti-embezzlement, +and anti-fraud procedures to enhance risk prevention and monitoring. In 2015, the Company continued to +enhance the risk-oriented internal audit and supervision mechanisms, effectively integrated its internal +audit resources, adopted innovative audit approaches, and refocused its internal audits to effectively +and efficiently control risk. In response to changes in external environments and internal strategies, the +Company further transformed its internal audits, integrated audit advisory service with high-risk event +identification, adopted innovative tools, enhanced risk monitoring and warning, built a dynamic risk +prevention system, switched from post-transaction audits to total risk management, and strengthened +internal controls to improve risk management and support the Company's development strategy. Moreover, +the Company enhanced targeted risk controls and established an emergency response procedure to +effectively prevent and mitigate risks and to support business growth. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +INDEPENDENCE OF THE COMPANY FROM THE CONTROLLING SHAREHOLDERS ON BUSINESS, STAFF, +ASSETS, ORGANIZATION AND FINANCE +125 +Corporate Governance Report +In 2015, the Company maintained the effectiveness of internal controls relating to its financial reporting in +all major aspects in accordance with the Internal Control Guidelines for Enterprises and relevant rules. The +Internal Control Assessment Report for 2015 has been approved by the Board. The Company has engaged +PricewaterhouseCoopers Zhong Tian LLP to audit the effectiveness of internal controls relating to its +financial reporting as well as the effectiveness of internal controls relating to its non-financial reporting. +PricewaterhouseCoopers Zhong Tian LLP has issued the Internal Control Audit Report. +For details of the Company's internal control, please refer to the Internal Control Assessment Report of +Ping An in 2015 and the Internal Control Audit Report on Ping An in 2015 released on the same date as this +Statement on www.sse.com.cn. +THE COMPANY'S RISK MANAGEMENT +The Company has been taking risk management as an integral part of its day-to-day activities and +operations. We take steady steps to build an enterprise risk management system that is aligned with the +strategies and operations of the Company. We keep optimizing our risk management framework and +standardizing our risk management procedures, adopt both qualitative and quantitative risk management +methodologies to identify, evaluate and mitigate risks to facilitate an organic and sustainable development +of the business. +For details of the Company's risk management, please refer to the section of “Risk Management” in this +annual report. +OUR COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE +The Board is responsible for performing the corporate governance duties set out in the terms of reference +in the Code Provision D.3.1 of the Corporate Governance Code. +During the Reporting Period, the Board held Board meetings to review the Company's compliance with the +Corporate Governance Code and the contents disclosed in the Corporate Governance Report. +None of the Directors is aware of any information that would reasonably indicate that the Company did not +meet the applicable Code Provisions set out in the Corporate Governance Code for any part of the period +from January 1, 2015 to December 31, 2015 save as disclosed below. +Corporate Governance Report +126 +CORPORATE GOVERNANCE +Corporate Governance Report +CORPORATE GOVERNANCE +123 +Information Disclosure and Investor Relations +During the Reporting Period, the Company disclosed the relevant information in a truthful, accurate, +complete, timely and effective manner in accordance with the laws and regulations and the Articles of +Association, making sure that every shareholder had equal chance to obtain the information, and there was +no breach of information disclosure regulations. +During the Reporting Period, there were no such cases as material accounting mistakes, make-up of +missing information or revision of profitability forecast. +The Company adheres to the principles of compliance, objectiveness, consistency, timeliness, interactivity +and fairness in providing services actively, passionately and efficiently to the institutional and individual +investors home and abroad, aiming at improving acquaintance between the Company and its investors, +enhancing corporate governance and realizing the corporate value of fairness of the Company. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +121 +CORPORATE GOVERNANCE +Corporate Governance Report +The Company maintains a website at www.pingan.com as a communication platform with shareholders +and investors, where the Group's business developments and operations, financial information, corporate +governance practices and other information are available for public access. Shareholders and investors may +also write directly to the Company's IR Team or via email to IR@pingan.com.cn or PR@pingan.com.cn for +any inquiries. Inquiries are dealt with in an appropriate manner. +During the Reporting Period, the Company paid special attention to communication with the capital market +in respect of its integrated financial strategy, cross-selling, conversion of Ping An Convertible Bonds, plan +and development in all of its business segments. The Company provided illustration of its annual, interim +and quarterly results by means of public presentation, video and telephone conferences, roadshows and +online roadshows, etc.. The Company resorted to telephone conferences, non-deal roadshow, gathering +of stock market analysts, Corporate Strategy Day, Corporate Open Day and so on, to actively promote +itself in the market, so as to improve the understanding of capital market about the Company and its +communication with the Company. While maintaining a good communication with the institutional +investors, the Company also established sufficient channels for communication with medium and small +investors, including but not limited to online roadshows, Approaching Ping An, the E-interaction of SSE, +corporate website, e-mail and telephone calls, so as to provide better services to them and protect the +rights and interests of the Shareholders. +In 2015, the Company organized 2 onsite results releases, 2 telephone results releases, 1 Corporate Strategy +Day, 1 Corporate Open Day, 1 gathering of stock market analysts, 22 roadshows at home and abroad and +2 online roadshows, attended around 56 conferences of investment banks and securities brokers home +and abroad, received around 130 visits of investors/analysts home and abroad, and processed around 420 +valid mails from investors and around 2,000 inquiry phone calls of investors. Moreover, the Company was +committed to collecting capital market analysis reports and shareholders' information, and paid special +attention to the investors' concerns and advices, aiming at further enhancing the management and +operation of the Company as well as its corporate governance. The Company also took great efforts in +improving its internal workflow and policy formulation so as to provide the investors with better service in +a more efficient way. +During the Reporting Period, Ping An was awarded the “Director of the Year Awards" by The Hong +Kong Institute of Directors, the "Asian Excellence Recognition Award" and "Best IR Company (China)" +by Corporate Governance Asia, “3A Greater China Awards - Platinum Awards" by The Asset, “Most +Respected Chinese Companies by Investors 100 - Top 10" by China Association for Public Companies, "The +Outstanding Boards of Directors of China Listed Companies" by 21st Century Media Co., Ltd. & 21st Century +Business Herald and “Best IR in China region" by Institutional Investor (US) etc.. +Amendments Made to the Articles of Association +During the Reporting Period, proposals were made to amend the Articles of Association of the Company +in the 2014 Annual General Meeting and the 2nd Extraordinary General Meeting of 2015. The details of the +proposed amendments are listed in the circulars dated April 17, 2015 and November 2, 2015 which were +published on the website of the HKEX (www.hkexnews.hk), and the materials of the general meetings dated +April 17, 2015 and October 31, 2015 which were published on the website of SSE (www.sse.com.cn). +The proposed amendments to the Articles of Association of the Company are subject to the approval of +relevant regulatory authorities. +122 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +PERFORMANCE OF DUTIES BY INDEPENDENT NON-EXECUTIVE DIRECTORS +The 10th Session of the Board consists of 6 Independent Non-executive Directors, which is in compliance +with the requirements under the regulatory rules of the Company's listed jurisdictions that the number +of Independent Non-executive Directors should be one third or more of the total number of members +of the Board. All Independent Non-executive Directors of the Company possess extensive experience in +various fields, such as finance and accounting, law, and actuary, which is crucial to the healthy growth of +the Company. All Independent Non-executive Directors of the Company meet the specific independence +guidelines as set out in the regulatory rules of the Company's listed jurisdictions, and have presented their +annual confirmation on independence to the Company, therefore the Company continued to believe that +they are independent. The Independent Non-executive Directors owe fiduciary duties to the Company and +its shareholders, and are especially responsible for protecting the minority interests. They are playing a +significant check-and-balance role in the decision-making of the Board and are a key link of the corporate +governance of the Company. +The Independent Non-executive Directors of the Company conscientiously performed their duties and +responsibilities conferred by the Articles of Association, promptly learnt the important information of +operation of the Company, paid high attention to the development of the Company and actively attended +the meetings of the Board during the Reporting Period. After a due review on the external guarantees of +the Company in 2014, the Independent Non-executive Directors of the Company believed that the Company +had exerted stringent control on risks associated with external guarantees and the external guarantees +were in compliance with relevant laws and regulations and the Articles of Association. The Independent +Non-executive Directors have conscientiously considered and provided independent opinions to agree with +the following resolutions that were considered by the Board during the Reporting Period: the 2014 Profit +Distribution Proposal of the Company, Shareholders' Return Plan for the Next Three Years (2015-2017), the +Proposal on Authorizing Executive Directors to Consider the Material Connected Transactions between +Ping An Group and Its Controlling Subsidiaries, Proposal on Appointment of Ms. Tan Sin Yin as the Senior +Vice President of the Company, the Resolution on Recommendation of Candidates of the 10th Session of +the Board, the Proposal on Election of the Chairman and Vice Chairmen of the 10th Session of the Board, +the Proposal on Appointment of Mr. Ma Mingzhe as the CEO of the Company, the Proposal on Appointment +of Senior Management of the Company, the Proposal on Distribution of the 2015 Interim Dividend of +the Company, the Proposal on Deliberating the Connected Transaction of Ping An Overseas Holdings +to Transfer Shares of Puhui Limited to Lufax Holding, the Proposal on Recommendation of Candidates +of Directors, the Proposal on Recommendation of Mr. Xiong Peijin as a Non-executive Director of the +Company, as well as the adjustment of the accounting estimates involved in 2014 Annual Report and 2015 +Interim Report of the Company and the connected transaction regarding granting credit limit to Guosen +Securities Companies Ltd. by Ping An Bank. +Attendance of Independent Non-executive Directors at the Board Meetings and the General Meetings +The details of the attendance of Independent Non-executive Directors at the Board meetings and the +general meetings during the Reporting Period are listed in the "Attendance of Directors at the General +Meetings" and the "Attendance of Directors at the Board Meetings" of this chapter, respectively. +Objections of Independent Non-executive Directors on Relevant Matters of the Company +During the Reporting Period, the Independent Non-executive Directors of the Company did not have any +objection on the resolutions at the Board meetings and other matters that were not submitted to the Board +meetings of the Company. +Adoption of Independent Non-executive Directors' Recommendation on the Company +During the Reporting Period, the Independent Non-executive Directors made some constructive advice +and suggestions in respect of the shareholders and the Company as a whole, including but not limited to +corporate governance, reform and development and operations; particularly, attention was paid to the +legitimate interests of the minority shareholders in the decision-making process. All of their opinions and +recommendation were adopted by the Company. +Ping An Insurance (Group) Company of China, Ltd. +The Executive Committee +Ping An Insurance (Group) Company of China, Ltd. 119 +Total +Annual Report 2015 +0/4 +4/4 +100 +0/4 +2/2 +100 +0/2 +2/2 +100 +0/2 +3/4 +75 +1/4 +оооооо +25 +As approved at the 1st Meeting of the 10th Session of the Board, Mr. Ge Ming was elected as the chairman of the Audit and Risk +Management Committee in July 2015. +Mr. Tang Yunwei and Mr.Woo Ka Biu Jackson no longer served as the members of the Audit and Risk Management Committee from +June 2015. +Annual Report 2015 +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. +117 +Corporate Governance Report +Further, in order to enable the members of the Committee to better evaluate the financial reporting +systems and internal control procedures of the Company, all the members met with the Company's external +auditors separately twice during the year. +The Audit and Risk Management Committee also considered and was satisfied with the performance, +independence and objectiveness of the Company's auditors. +According to the resolutions of the 2014 Annual General Meeting of the Company, the Company +appointed PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers (hereinafter refer to +"PricewaterhouseCoopers") as the auditors of the Company's financial statements under CAS and IFRS +for the year 2015. During the Reporting Period, the remuneration to be paid to the Company's auditors +PricewaterhouseCoopers is set out as follows: +100 +4/4 +0/4 +100 +Annual Report 2015 +Audit and Risk Management Committee +The primary duties of the Audit and Risk Management Committee are to review and supervise the +Company's financial reporting process and conduct risk management. The Audit and Risk Management +Committee is also responsible for reviewing any matters relating to the appointment or removal, and +remuneration of the external auditors. In addition, the Audit and Risk Management Committee also +examines the effectiveness of the Company's internal controls, which involves regular reviews of the +internal controls of various corporate structures and business processes, and takes into account their +respective potential risk and urgency, to ensure the effectiveness of the Company's business operations +and the realization of its corporate objectives and strategies. The scope of such examinations and +reviews includes finance, operations, regulatory compliance and risk management. The Audit and Risk +Management Committee also reviews the Company's internal audit plan and submits relevant reports and +recommendations to the Board on a regular basis. +As of December 31, 2015, the Audit and Risk Management Committee comprised 4 Independent +Non-executive Directors and 1 Non-executive Director, and the ratio of Independent Non-executive +Directors was 80%. None of the members was involved in the day-to-day management of the Company. +The Audit and Risk Management Committee was chaired by an Independent Non-executive Director who +also possesses the appropriate professional qualifications or accounting or related financial management +expertise. +In 2015, the Audit and Risk Management Committee held 4 meetings. All these meetings were convened in +accordance with the Articles of Association and the Charter of the Audit and Risk Management Committee. +In particular, the Audit and Risk Management Committee reviewed the Company's annual financial +statements for the year ended December 31, 2014, the first quarterly financial statements for the three +months ended March 31, 2015, the interim financial results for the six months ended June 30, 2015 and the +third quarterly financial statements for the nine months ended September 30, 2015. Furthermore, the Audit +and Risk Management Committee convened the meeting to review the unaudited financial report for the +year 2015 and agreed to deliver it to the auditor for auditing. The Audit and Risk Management Committee +also reviewed the audited financial report for the year ended December 31, 2015 at the first meeting +in 2016 and was satisfied with the basis of preparation, including the appropriateness of assumptions +and accounting policies and standards adopted, and made recommendations to the Board for their +consideration. The attendance records of the members of the Audit and Risk Management Committee are +as follows: +Members +Independent Non-executive Directors +GE Ming (Chairman)(1) +Stephen Thomas MELDRUM +YIP Dicky Peter +SUN Dongdong +Tang Yunwej (2) +(in RMB million) +WOO Ka Biu Jackson (2) +YANG Xiaoping +(1) +(2) +Meetings attended +in person/Meetings +required to attend +% of +Attendance in +person (%) +Meetings attended +by proxy/Meetings +required to attend +% of +Attendance by +proxy (%) +2/2 +100 +0/2 +4/4 +Non-executive Director +Audit services for financial statements - audits, reviews and agreed upon procedures +Audit services for internal control +Other assurance services +Non-assurance services +100 +0/2 +2/2 +100 +0/2 +1/1 +0/1 +100 +0/1 +1/1 +100 +0/1 +2/2 +1/1 +0/1 +2/2 +100 +0 +O o O o O o +0/2 +0 +(1) As approved at the 1st Meeting of the 10th Session of the Board, Mr. Sun Dongdong and Mr. Ge Ming were elected as the members +of the Remuneration Committee in July 2015. +(2) Mr. Tang Yunwei and Mr. Lee Carmelo Ka Sze no longer served as the members of the Remuneration Committee from June 2015. +Nomination Committee +The primary duties of the Nomination Committee are to review, advise and make recommendations to +the Board regarding candidates to fill vacancies on the Board and senior management. Meetings of the +Nomination Committee are held when necessary but at least once a year. +The nomination of Directors is considered with reference to an individual's business acumen and +undertakings, academic and professional achievements and qualifications, experience and independence, +having regard to the Company's activities, assets and management portfolio. The Nomination Committee is +delegated with the task of actively considering the needs of the Company at the Directors' level and senior +management's level, studying the criteria and procedure for selecting directors and senior management, +first considering and identifying appropriate candidates, then making recommendations to the Board and +implementing any decisions and recommendations of the Board in the execution of appointments. The +aim and principal objective of the Nomination Committee are to ensure that there remains a dedicated, +professional and accountable Board to serve the Company and its shareholders. +100 +CORPORATE GOVERNANCE +Soopakij CHEARAVANONT +TANG Yunwei (2) +Fees payable +51 +7 +8 +12 +78 +Remuneration Committee +The primary duties of the Remuneration Committee is to determine, with delegated responsibility, the +specific remuneration packages of the Company's Executive Directors and senior management, including +benefits in kind, pension rights and compensation payments and making recommendations to the Board +on the remuneration of Non-executive Directors. The Remuneration Committee also advises the Board +in relation to establishing a formal and transparent procedure for developing remuneration policy in +respect of these individuals, considering and approving remunerations based on performance and market +conditions, with reference to the corporate goals and objectives set forth by the Board. In particular, +the Remuneration Committee is delegated with the specific task of ensuring that no Director or any of +his associates is involved in deciding his own remuneration. Where the remuneration of a member of the +Remuneration Committee is to be considered, that member's remuneration should be determined by the +other members of the Committee. Meetings of the Remuneration Committee are to be held at least twice a +year. +As of December 31, 2015, the Remuneration Committee comprised 4 Independent Non-executive Directors +and 1 Non-executive Director, and the ratio of Independent Non-executive Directors was 80%. None of the +members was involved in the day-to-day management of the Company. The Remuneration Committee was +chaired by an Independent Non-executive Director. +118 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Non-executive Director +In 2015, the Remuneration Committee held 2 meetings, which were all convened in accordance with +the requirements of the Articles of Association and the Charter of the Remuneration Committee. The +Committee considered and approved the Proposal on Reviewing the Remuneration of the Company's +Senior Management, the 2014 Remuneration Management Report of the Company, the Resolution on +Specifying the Funding Source for the Senior Management's Participation in the Key Employee Share +Purchase Scheme, and the Resolution on the Remuneration of Ms. Tan Sin Yin. In addition, the Committee +also reviewed the Duty Performance Report of the Remuneration Committee of the Board in 2014, the +Report on Settlement of 2014 Bonuses of the Company's Senior Management, the Report on Grant +of Long-term Incentive of 2014 to the Company's Senior Management and the Report on Payment of +Long-term Incentive of 2012 to the Company's Senior Management. Attendance of meetings by the +members of the Remuneration Committee is set out below: +in person/Meetings +required to attend +% of +Attendance +in person (%) +Meetings attended +by proxy/Meetings +% of +Attendance +required to attend by proxy (%) +Members +Independent Non-executive Directors +YIP Dicky Peter (Chairman) +WOO Ka Biu Jackson +SUN Dongdong (1) +GE Ming (1) +LEE Carmelo Ka Sze (2) +Meetings attended +Ping An Insurance (Group) Company of China, Ltd. +100 +Details of remuneration of the Directors and Supervisors for the year ended December 31, 2015 are set out +in note 52 to the consolidated financial statements. +SHARE CAPITAL +For equity investment, please refer to the section headed “Significant Events". +EQUITY INVESTMENT DURING THE REPORTING PERIOD +The non-raised fund of the Company mainly comes from its core insurance business. The Company +has been strictly following the relevant requirements of CIRC on the application of insurance fund. All +investment in relation to insurance fund was conducted in the normal course of operation. +PARTICULARS ON INVESTMENT DURING THE REPORTING PERIOD +An aggregate of 594,056,000 new H Shares have been successfully allotted and issued by the Company +under general mandate on December 8, 2014 and the gross proceeds raised from the placing were +HK$36,831,472,000. The proceeds raised from the placing were used to develop the main business and +replenish the equity and working capital of the Company, and the use of the proceeds raised was +consistent with the use that was passed by the meeting of the Board of Directors. As at December 31, +2015, HK$10,220 million from the placing is kept in the fund-raising account, and the rest had been used as +intended. +USE OF PROCEEDS +For management discussion and analysis, please refer to the section headed "Management Discussion and +Analysis". +MANAGEMENT DISCUSSION AND ANALYSIS +As at December 31, 2015, the Company's reserves available for distribution totalled RMB34,070 million, the +Company has proposed to distribute the 2015 final dividend of RMB0.35 (tax inclusive) per share in cash. +After deducting the 2015 final dividend, the retained profits were carried forward to 2016. In addition, the +Company's capital reserve and surplus reserve fund amounted to RMB137,235 million. The remaining reserve +fund may be distributed by a future capitalization issue. +DISTRIBUTABLE RESERVES +Save as the 2015 final dividend which will be implemented upon approval at the 2015 Annual General Meeting, the profit distribution +of other years has been completed. +Cash dividend issued for each share based on the share capital during issuing. For 2015, it is the number after the conversion of +capital reserve to share capital instead. +(3) +(2) +Cash dividends include interim dividend and final dividend of the year. +(1) +18.3 +28,154 +The change in the share capital of the Company in 2015 and the share capital structure of the Company as +at December 31, 2015 are set out in "Changes in the Share Capital and Shareholders' Profile". +130 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +During 2015, the following person is considered to have interests in a business which competes or is likely +to compete, directly or indirectly, with the business of the Group, as defined in the HKEx Listing Rules, as +set out below: +DIRECTORS' AND SUPERVISORS' INTERESTS IN A COMPETING BUSINESS +At no time during 2015 were rights to acquire benefits by means of the acquisition of shares or debentures +of the Company granted to any Directors, Supervisors or their respective spouse or minor children, nor +were any such rights exercised by them, or was the Company, or any of its subsidiaries a party to any +arrangement to enable the Directors or Supervisors to acquire such rights in any other body corporate. +DIRECTORS' AND SUPERVISORS' RIGHTS TO ACQUIRE SHARES +No Directors or Supervisors or entity connected with the Directors or Supervisors had a material interest, +directly or indirectly, in any transaction, arrangement or contract of significance to the business of the +Group to which the Company or any of its subsidiaries was a party during 2015. +DIRECTORS' AND SUPERVISORS' INTERESTS IN TRANSACTIONS, ARRANGEMENTS OR CONTRACTS OF +SIGNIFICANCE +Significant Events +5,145 +DIRECTORS' AND SUPERVISORS' SERVICE CONTRACTS AND REMUNERATION +According to the resolutions of the 25th Meeting of the 7th Session of the Board of Directors and the 2nd +Meeting of the 7th Session of the Supervisory Committee of the Company, the Company entered into +service contracts with all Directors of the 10th Session of the Board of Directors and all Supervisors of +the 8th Session of the Supervisory Committee in August 2015. Terms, duties, remuneration expenses and +confidentiality duties of Directors and Supervisors, and commencement and termination of contracts +were specified in the service contracts. As at December 31, 2015, no Directors or Supervisors had a service +contract with the Company which was not terminable by the Company within one year without payment of +compensation other than statutory compensation. +PURCHASE, REDEMPTION OR SALE OF LISTED SECURITIES OF THE COMPANY +There are no provisions regarding pre-emptive rights under the Company Law of the PRC or the Articles of +Association, which would oblige the Company to issue new shares to its existing shareholders in proportion +to their existing shareholdings. +PRE-EMPTIVE RIGHTS +Details of movements in property and equipment and investment properties of the Group during 2015 are +set out in notes 31 and 30 to the consolidated financial statements, respectively. +PROPERTY AND EQUIPMENT AND INVESTMENT PROPERTIES +Charitable donations made by the Company during 2015 totalled RMB76 million. +CHARITABLE AND OTHER DONATIONS +Details of movements in the reserves of the Company and the Group during 2015 are set out in note +35 to the consolidated financial statements and in the "Consolidated Statement of Changes in Equity", +respectively. +RESERVES +Save for the information disclosed under the paragraph headed "Ping An Convertible Bonds" as set out in +"Changes in the Share Capital and Shareholders' Profile", neither the Company, nor any of its subsidiaries, +had purchased, sold or redeemed any of the Company's listed shares during 2015. +0.65 +16.7 +39,279 +The decision-making procedure and mechanism of the above profit distribution proposals were complete, +and the dividend payout standard and proportion were clear. The above profit distribution proposals were +in line with the Articles of Association and relevant deliberation procedures and had fully protected the +legitimate interests of minority shareholders. The Independent Non-executive Directors of the Company +have made independent opinion to agree with the profit distribution proposals. The implementation of the +above-mentioned distribution proposals has been completed. +The 2015 interim profit distribution proposal of the Company was considered and passed by the 2nd +meeting of the 10th Session of the Board of Directors of the Company held on August 20, 2015, according +to which the Company paid in cash the 2015 interim dividend of RMB0.18 (tax inclusive) per share, in a total +amount of RMB3,290,443,453.80, based on its 18,280,241,410 shares in issue. +The 2014 annual profit distribution proposal of the Company was considered and passed at the 2014 Annual +General Meeting of the Company held on June 15, 2015, according to which the Company paid in cash the +2014 final dividend of RMB0.50 (tax inclusive) per share, in a total amount of RMB4,570,060,352.50, based on +its 9,140,120,705 shares in issue at that time. In addition, the Company also proposed to convert the capital +reserve into share capital in the proportion of 10 shares for every 10 shares held. The total share capital +increased due to the conversion was RMB9, 140, 120,705. +Implementation of Profit Distribution Proposal +Where adjustment to our profit distribution policy is required due to the applicable national laws and +regulations and new rules promulgated by the CSRC regarding profit distribution policies of listed +companies or significant changes in the external business environment and/or operating situations of +the Company, it shall be done for the purpose of safeguarding the shareholders' interests and in strict +compliance with the decision-making process. To this end, the Board of Directors of the Company +shall work out an adjustment plan based on the operating situations of the Company and the relevant +regulations of the CSRC, and then submit the same to the general meeting for consideration and approval. +Implementation of the adjustment plan is conditional upon approval by shareholders (including their +proxies) holding more than two-thirds of voting rights present at the general meeting. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +According to Article 213 of the Articles of Association, the Company shall attach importance to the +reasonable investment returns of investors in terms of its profit distribution. The profit distribution policy +of the Company shall maintain its continuity and stability. The accumulated profit to be distributed in +cash for any three consecutive years shall not be less than 30% of the average annual distributable profit +realized in the three years, provided that the annual distributable profits of the Company (namely profits +after tax of the Company after covering the losses and making contributions to the revenue reserve) are +positive in value and such distributions are in compliance with the prevailing laws and regulations and the +requirements of regulatory authorities for solvency ratio. In determining the specific ratio of distribution +of cash dividend, the Company shall take into account its profit, cash flow, solvency and operation and +business development requirements. The Board of Directors of the Company shall be responsible for +formulating and implementing a distribution plan according to the provisions of the Articles of Association. +In preparing profit distribution plans, the Board of Directors of the Company shall listen and absorb +views and advice from shareholders (in particular, the minority shareholders), independent directors +and independent supervisors through various ways. Independent directors of the Company shall express +their independent opinions on the profit distribution plans. When a specific cash dividends distribution +plan is put forward for consideration at a general meeting, a variety of channels shall be provided for +communication and opinion exchange with shareholders (in particular, the minority shareholders), whose +opinions and demands shall be fully heard and prompt response shall be given to any issues the minority +shareholders are concerned. +Cash Dividend Policy +ANNUAL RESULTS AND PROFIT DISTRIBUTION +REPORTING PERIOD +The Group believe that it is important to maintain good relationship with its customers to fulfil its +long-term goals "to be a world-leading personal financial services provider". To achieve this goal and +maintain the leading position in terms of brand value, the Group aims at delivering constantly high +standards of quality in the financial service to its customers. During 2015, there was no material and +significant dispute between the Group and its customers. +RELATIONSHIP WITH CUSTOMERS +None of the Directors of the Company or any of their associates or any shareholders (which, to the best +knowledge of the Directors, own more than 5% of the Company's issued share capital) had any beneficial +interest in the Group's five largest customers. +In 2015 under review, operating income from the Group's five largest customers accounted for less than 1% +of the total operating income for the year. +MAJOR CUSTOMERS +A summary of the published results, assets and liabilities of the Group for the last five years is set out in +"Five-Year Summary". +SUMMARY FINANCIAL INFORMATION +The principal activities of the Company and its subsidiaries (the "Group") comprise the provision of a +wide range of financial products and services with a focus on the businesses of insurance, banking, asset +management and internet finance. There were no significant changes in the nature of the Group's principal +activities during 2015. +PRINCIPAL ACTIVITIES +IMPLEMENTATION OF CASH DIVIDEND POLICY AND PROFIT DISTRIBUTION PROPOSAL DURING THE +131 +The Group's results in 2015 are set out in the section titled "FINANCIAL STATEMENTS". +The Company had distributed an interim dividend of RMB0.18 (tax inclusive) per share for 2015, which +amounted to a total of RMB3,290,443,453.80. The Company proposes to pay in cash the 2015 final dividend of +RMB0.35 (tax inclusive) per share, in a total amount of RMB6,398,084,493.50, based on its 18,280,241,410 shares +in issue. The remaining profit will be carried forward to 2016. The retained profits are mainly for the purpose +of endogenous capital accumulation, so as to maintain a reasonable solvency ratio as well as funding to +subsidiaries so that they can maintain a reasonable solvency ratio or capital adequacy ratio. +6,549 +0.75 +17.9 +54,203 +9,688 +0.53 +Ratio (%) +Cash dividend issued +for each share +during the year +(in RMB Yuan) +Net profit +attributable to +shareholders of the +parent company +(in RMB million) +As stated in the 2015 audited financial statements of the Group prepared under CAS, the net profit +attributable to shareholders of the parent company was RMB54,203 million and net profit of the parent +Company was RMB10,280 million. Pursuant to the Articles of Association and other relevant requirements, +the Company shall make appropriation to the statutory surplus reserve fund based on 10% of the net profit +of the Company as shown in the financial statements under CAS before determining the profit available for +distribution to shareholders. Appropriation to the statutory surplus reserve fund may cease to apply if the +balance of the statutory surplus reserve fund reached an amount equal to 50% of the registered capital of +the Company. After making the above profit distribution and taking into account the retained profit carried +forward from last year, according to the Articles of Association and other relevant requirements, the profit +available for distribution to shareholders was RMB34,070 million. +amount +(including tax) +(in RMB million) +2013 +2015 +2014 +Particulars on dividend payouts of the Company over the past three years are set out as follows: +Report of the Board of Directors +CORPORATE GOVERNANCE +129 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +The above proposal will be implemented upon approval at the 2015 Annual General Meeting. The profit +distribution proposal is in line with the Articles of Association and relevant deliberation procedures and +fully protects the legitimate interests of minority shareholders. The Independent Non-executive Directors of +the Company have made independent opinion to agree with the profit distribution proposal. +Cash dividend +Report of the Board of Directors +CORPORATE GOVERNANCE +Mr. Lin Li, a former Shareholder Representative Supervisor of the Company, is the de facto controller +of Shenzhen Liye Group Co., Ltd., whose subsidiary, Chinalin Security Company Limited, is engaged in +stockbrokerage, securities investment consultancy, securities underwriting and sponsor and securities +dealing. As its businesses overlapped with Ping An Securities, a subsidiary of the Company, that competes +with the Company. Mr. Lin Li had retired as a Supervisor of the Company since June 2015. Save as disclosed, +as far as the Directors are aware, none of the Directors and Supervisors had any competing interest in a +business, which competes or is likely to compete, either directly or indirectly, with the Group's business. +Annual Report 2015 +During the Reporting Period, certain members of the Supervisory Committee attended the Company's +general meetings and meetings of the Board of Directors as non-voting participants and had no dissents. +In September 2015, certain members of the Supervisory Committee conducted inspection and review in the +branches of Ping An Life, Ping An Property & Casualty, Ping An Annuity and Ping An Securities in Shanxi. +Opinions collected from the vast ground-level staffs were considered and constituted as the investigation +report to the management of the Company. Meanwhile, feedback report by the senior management for +settling relevant problems was addressed to all the Directors and Supervisors. +(1) The election of the new session of the Supervisory Committee was passed at the 2014 Annual General Meeting of the Company held +on June 15, 2015. According to the resolution, the 8th session of the Supervisory Committee was composed of 5 Supervisors. Mr. Lin +Li, Mr. Sun Jianping and Mr. Zhao Fujun did not stand for re-election as Supervisors due to personal work arrangement. The term +of office of Mr. Lin Li expired on June 15, 2015. According to the resolution passed at the employees' representatives meeting of the +Company held on January 23, 2015, Mr. Gao Peng was elected as an Employee Representative Supervisor of the 8th session of the +Supervisory Committee of the Company. The qualification of Mr. Gao Peng as a Supervisor of the Company was obtained from CIRC +on June 30, 2015, on which day the appointment of Mr. Gao Peng and the resignation of Mr. Sun Jianping and Mr. Zhao Fujun became +effective. +100 +2/2 +July 17, 2012 +100 +2/2 +March 19, 2010 +SUN Jianping (1) +ZHAO Fujun (1) +100 +3/3 +June 30, 2015 +GAO Peng (1) +100 +5/5 +July 17, 2012 +PAN Zhongwu +Ping An Insurance (Group) Company of China, Ltd. 133 +Report of the Supervisory Committee +INDEPENDENT OPINION ON THE RELEVANT ISSUES FROM THE SUPERVISORY COMMITTEE +(1) Lawful Operation +During the Reporting Period, the Company operated and managed its businesses in accordance with +the laws and regulations. Its operational results were objective and true. There was greater development +and improvement in the depth and scope of internal control management. The internal control system +was complete, reasonable and effective. Its operational decision-making processes were lawful. The +Directors and other senior management were cautious, serious and diligent in the business operations and +management processes. They had never breached any laws, regulations, and the Articles of Association or +harmed the interests of the shareholders. +134 +March 15, 2016 +Shenzhen, PRC +Chairman of the Supervisory Committee +GU Liji +By order of the Supervisory Committee +In the coming year, the Supervisory Committee will further enhance its work principles and fully implement +a scientific perspective for its development. It will continue to carry out its duties in accordance with the +relevant provisions of the Company Law of PRC, the Articles of Association and the listing rules. It will +adhere to the principles of diligence, fairness and honesty, and maximize its supervisory efforts with the +aim of protecting the interests of the Company and its shareholders as a whole and commit to performing +supervisory duties honestly and diligently, so as to achieve the best results in all respects. +The Supervisory Committee acknowledges that the Board of Directors strictly carried out cash dividend +policies and plans for shareholders returns, performed relevant decision-making procedures for cash +dividend and disclosed cash dividend policies and its execution truly, accurately and completely. +Implementation of Cash Dividend Policy +50 +(7) +(6) Implementation of the Resolutions Approved by the General Meetings +The Supervisory Committee had heard and reviewed the Working Report on the Internal Control of the +Company for the First Half of 2015 and 2015 Assessment Report on Internal Control, and considered the +Company has set up a relatively complete, reasonable and effective internal control system. +(5) Internal Control System +The Supervisory Committee considered the connected transactions of the Company were fair and +reasonable in the Reporting Period, and did not find any harm against the interests of the shareholders and +the Company. +(4) Connected Transactions +An aggregate of 594,056,000 new H Shares have been successfully allotted and issued by the Company under +general mandate on December 8, 2014 and the gross proceeds raised from the placing were HK$36,831,472,000. +The proceeds raised from the placing were used to develop the main business and replenish the equity and +working capital of the Company, and the use of the proceeds raised was consistent with the use that was +passed by the meeting of the Board of Directors. As at December 31, 2015, HK$10.22 billion from the placing is +kept in the fund-raising account, and the rest had been used as intended. +(3) Use of Proceeds +PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers have issued the standard +unqualified auditor's reports in accordance with the PRC and international accounting principles. +respectively for the Company's financial statements of 2015. The financial statements truly, fairly and +accurately reflected the financial condition and results of operations of the Company. +(2) Authenticity of the Financial Statement +Certain members of the Supervisory Committee attended the meetings of the Board of Directors and the +general meetings, and did not have any objection on the reports and proposals which were submitted +to the general meetings by the Board of Directors. The Supervisory Committee has monitored the +implementation of the resolutions approved by the general meetings and is of the opinion that the Board of +Directors can duly implement the resolutions approved by the general meetings. +1/2 +July 17, 2012 +100 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +132 +March 15, 2016 +Shenzhen, PRC +Chairman and Chief Executive Officer +Ma Mingzhe +By order of the Board of Directors +Based on the information that is publicly available to the Company and within the knowledge of the +Directors as at the latest practicable date prior to the issue of this Annual Report, being March 15, 2016, +at all times during the year ended December 31, 2015, not less than 20% of the issued share capital of the +Company (being the minimum public float applicable to the shares of the Company) was held in public +hands. +Report of the Supervisory Committee +SUFFICIENCY OF PUBLIC FLOAT +AUDITORS +None of the Directors of the Company is aware of any information that would reasonably indicate that the +Company did not meet the applicable Code Provisions set out in the Corporate Governance Code for any +part of the period from January 1, 2015 to December 31, 2015, except that Mr. Ma Mingzhe has occupied +the positions of both the Chairman of the Board of Directors and Chief Executive Officer of the Company. +Further details of the Company's arrangements and considered reasons for the Company's intention not +to separate the roles of the Chairman of the Board of Directors and the Chief Executive Officer of the +Company are set out under the section headed "Corporate Governance Report". +COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE CONTAINED IN APPENDIX 14 TO THE HKEX +LISTING RULES +During 2015, the Group has complied with the relevant laws and regulations that have a significant impact +on the operations of the Group. +COMPLIANCE WITH LAWS AND REGULATIONS +Details of the significant post balance sheet events of the Group are set out in note 58 to the financial +statements. +POST BALANCE SHEET EVENTS +The Company has arranged for appropriate insurance cover for Directors' and officers' liabilities in respect +of legal actions against its Directors and senior management arising out of corporate activities. +PERMITTED INDEMNITY PROVISION +According to the resolutions of the 2014 Annual General Meeting of the Company, the Company continued +to appoint PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers as the auditors of the +Company's financial statements under CAS and IFRS, and continued to appoint PricewaterhouseCoopers +Zhong Tian LLP as the auditors of the Company for internal control in 2015. +Report of the Board of Directors +During the Reporting Period, the Supervisory Committee has duly carried out its supervisory duties in a +stringent manner and adhered to the principles of fairness and honesty to effectively protect the rights and +interests of the shareholders, the Company and its employees in accordance with the relevant provisions of +the Company Law of PRC and the Articles of Association. +During the Reporting Period, the Supervisory Committee held 5 meetings. All such meetings were +convened in accordance with the Articles of Association, and were attended in person or by proxy or +through electronic means of communication by all Supervisors entitled to be present. Details of members' +attendance at meetings of the Supervisory Committee are set out as follows: +5/5 +June 17, 2013 +ZHANG Wangjin +LIN Li(¹) +Employee Representative +Supervisors +Shareholder Representative +Supervisors +100 +5/5 +June 3, 2009 +100 +THE WORK OF THE SUPERVISORY COMMITTEE +5/5 +GU Liji (Chairman) +PENG Zhijian +Independent Supervisors +in person (%) +% of +attendance +person/ +Meetings +required to +attend +Date of +Appointment +Name +Class of Supervisors +Meetings +attended in +June 3, 2009 +28 +128 +CORPORATE GOVERNANCE +On February 26, 2016, Ping An Bank received "The Approval on the Non-public Issuance of Preference +Shares by Ping An Bank Co., Ltd." issued by CSRC, which approved the non-public issuance of not more +than 200 million preference shares by Ping An Bank with a valid period of 6 months from the date of the +approval. +Material Non-equity Investment +During the Reporting Period, there was no material non-equity investment that was required to be +disclosed. +Financial Instruments recorded at Fair Value +Details of financial instruments recorded at fair value are set out in note 48 to the financial statements. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +135 +CORPORATE GOVERNANCE +136 +36 +Significant Events +Sale of Major Assets and Equities +During the Reporting Period, there was no sale of major assets or equities that was required to be +disclosed. +Major Subsidiaries and Associates of the Company +Details of major subsidiaries and associates of the Company are set out in note 5 and note 29 to the +financial statements respectively. +Structured Entities controlled by the Company +Details of Structured Entities controlled by the Company are set out in note 5 to the financial statements. +IMPLEMENTATION OF SHARE INCENTIVE SCHEME OF THE COMPANY AND ITS EFFECTS +During the Reporting Period, the Company has not implemented any share incentive scheme. +IMPLEMENTATION OF THE KEY EMPLOYEE SHARE PURCHASE PLAN OF THE COMPANY +As considered at the 16th Meeting of the 9th Session of the Board of Directors held on October 28, +2014 and approved at the First Extraordinary General Meeting of 2015 held on February 5, 2015, the Key +Employee Share Purchase Plan of the Company (the "Plan") was officially implemented. The first phase of +the Plan was duly implemented with target participants including 839 key personnel of the Company and +its subsidiaries comprising the directors, employee representative supervisors and senior management of +the Company. The sources of funding were comprised of legitimate salary and performance bonus of the +employees. Upon establishment, China Merchants Securities Co., Ltd. was engaged to manage the current +stock ownership plan. Share purchase was completed on March 26, 2015 through the secondary market. +4,050,253 A shares of the Company were purchased in aggregate at a total consideration of RMB312,047,645 +(inclusive of expenses), accounting for 0.044% of the total issued share capital of the Company at that +time. For details of the share purchase, please refer to the Announcement regarding the Completion of +Share Purchase Under the 2015 Key Employee Share Purchase Plan dated March 27, 2015 and March 30, 2015 +published by the Company on the websites of HKEx and SSE, respectively. +During the Reporting Period, there was no change in equity as a result of disposal by holders of the +Plan. As China Merchants Securities Co., Ltd. was approved to set up a wholly owned asset management +subsidiary, the manager of this Plan was changed into "China Merchants Securities Asset Management Co. +Ltd." from China Merchants Securities Co., Ltd. +Since implementation of this plan, the Company has seen sound operations, the shareholders, the Company +and the employees have shared benefits and risks, providing powerful guarantee for further improving +the Company's governance structure, establishing and improving the long-term incentive and restraint +mechanisms to facilitate the long-term, sustainable and healthy development of the Company. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +On January 8, 2016, the Public Offering Review Committee of CSRC reviewed the application of Ping An +Bank's non-public issuance of preference shares. According to the review results, the application of Ping +An Bank's non-public issuance of preference shares has been approved. +On November 20, 2015, as mentioned in the announcement of the Company, Ping An Bank had decided +that the non-public issuance of preference shares would be issued in one single tranche, after considered +its funding arrangement, the market circumstances for preference shares as well as other factors. Ping +An Asset Management would subscribe for 58% new preference shares to be issued under the non-public +issuance by Ping An Bank. +Ping An Insurance (Group) Company of China, Ltd. +On May 20, 2015, as mentioned in the announcement of the Company, the Company had already subscribed +210,206,652 A shares issued by Ping An Bank under the non-public issuance at the issue price of RMB16.70 +per share. Upon completion of the subscription, the A shares of Ping An Bank held directly and indirectly +by the Company represented approximately 58% of the issued shares of Ping An Bank as enlarged by the +non-public issuance. +On September 1, 2015, Ping An Bank received “The Approval on the Non-public Issuance of Preference +Shares by Ping An Bank and the Amendment on its Articles of Association" issued by CBRC, which +approved Ping An Bank to raise funds of not more than RMB20 billion through the non-public issuance of +not more than 200 million preference shares by Ping An Bank. +127 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +March 15, 2016 +Shenzhen, PRC +Ma Mingzhe +By order of the Board +In August 2007, the Company adopted a code of conduct regarding securities transactions by Directors +and Supervisors of the Company ("Code of Conduct"), which was amended in April 2014, on terms no less +exacting than the required standard set out in the Model Code. Specific enquiry has been made to all +Directors and Supervisors of the Company who have confirmed that they had complied with the required +standard set out in the Model Code and the Code of Conduct for the period from January 1, 2015 to +December 31, 2015. +COMPLIANCE WITH THE MODEL CODE BY DIRECTORS AND SUPERVISORS OF THE COMPANY +In light of the above, the Board is of the opinion that the Company's management structure is able to +provide the Company with efficient management and, at the same time, protect the shareholders' rights to +the greatest extent. Accordingly, the Company does not intend to separate the roles of the Chairman of +the Board and the Chief Executive Officer at the moment. +There is clear delineation in the responsibilities of the Board and the management set out in the +Articles of Association. +Chairman and Chief Executive Officer +In the day-to-day operation of the Company, the Company has put in place an established +management system and structure, and has established various roles and committees such as the +General Manager, Executive Committee and other specialized committees. Decisions on all material +matters will be subject to complete and stringent deliberation and decision-making procedures in +order to ensure that the Chief Executive Officer can perform his duties diligently and effectively. +On July 15, 2014, the 14th meeting of the 9th Session of the Board of Directors considered and approved +the Resolution regarding the Subscription of Ping An Bank Non-public Share Issuance and the Resolution +regarding the Subscription of Ping An Bank Non-public Preference Share Issuance by Ping An Asset +Management. It was decided that the proprietary fund of the Company would be used for the subscription +of ordinary shares issued under Ping An Bank's non-public issuance, and the subscription ratio would +be 45%-50% of the ordinary shares issued under the non-public issuance of Ping An Bank. Ping An Asset +Management, a subsidiary of the Company, will subscribe for the preference shares issued under Ping An +Bank's non-public issuance through insurance funds under its management. The subscription ratio would +be 50%-60% of the preference shares issued under the non-public issuance of Ping An Bank. The specific +subscription ratio of preference shares is subject to the approval of relevant regulatory authorities. +Since the establishment of the Company, the business and operating results have maintained a +continuous, steady and fast growth, and the management model has been widely recognized in the +industry. All along, the Chairman of the Board has assumed the role of the Chief Executive Officer +of the Company and this model has proven to be reliable, efficient and successful, therefore the +continuous adoption of this model will be beneficial to the future development of the Company. +Material Equity Investment +Ping An is an integrated financial services group, investment business is one of its core businesses. The +investment portfolio of insurance funds represents a majority of the equity investment assets of the Group. +The investment of insurance funds is subject to relevant laws and regulations. For details of the asset +allocation of the investment portfolio, please refer to relevant sections in the "Management Discussion and +Analysis". +Subscription of Ping An Bank Non-public Share Issuance +Chairman of the Board and the Chief Executive Officer of the Company +GENERAL ANALYSIS OF EXTERNAL INVESTMENT +The Code Provision A.2.1 of the Corporate Governance Code provides that the roles of the Chairman and +Chief Executive Officer should be separate and should not be performed by the same individual. However, +after considering the relevant principle of the Code Provision A.2.1 of the Corporate Governance Code and +examining the management structure of the Company, the Board is of the view that: +1. Since the Company introduced international strategic investors (The Goldman Sachs Group, Inc. and +Morgan Stanley) in 1994, the Company has built up a Board structure of international standard. In +terms of the composition of the Board, the Company has reached an international, diversified and +professional level, and we have established a very structured and strict operation system and a set of +meeting procedural rules. The Chairman, as a convener and chairperson of the Board meetings, does +not have any special power different from that of other directors in the decision-making process. +2. +3. +4. +2.34 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 145 +2.98 +FINANCIAL STATEMENTS +Profit for the year +For the year ended 31 December 2015 +Share of other comprehensive income of associates and +(in RMB million) +Other comprehensive income +Items that may be reclassified subsequently to profit or loss: +Available-for-sale financial assets +17 +Consolidated Statement of Comprehensive Income +2.47 +equity holders of the parent: +17 +RMB +8,651 +47,930 +RMB +65,178 +10,975 +39,279 +54,203 +Diluted +· Basic +Shadow accounting adjustments +Earnings per share attributable to ordinary +Non-controlling interests +Owners of the parent +2.98 +Exchange differences on translation of foreign operations +9 +Note +146 +78,704 +65,930 +9,114 +11,365 +69,590 +54,565 +Non-controlling interests +· Owners of the parent +Attributable to: +78,704 +65,930 +Total comprehensive income for the year +30,774 +752 +15 +Other comprehensive income for the year, net of tax +2015 +2014 +65,178 +47,930 +2,486 +(1,467) +50,359 +jointly controlled entities +(9,434) +41 +47,930 +(8) +Income tax relating to components of other +comprehensive income +(206) +(10,184) +(70) +65,178 +(135,155) +(28,235) +(228,326) +(289,510) +Claims and policyholders' benefits +14,128 +15,143 +(242,454) +(304,653) +22 +12 +Less: Reinsurers' share and policyholders' benefits +12 +Gross claims and policyholders' benefits +530,020 +693,220 +Commission expenses on insurance operations +Total income +26,955 +11 +Other income +(62) +(281) +controlled entities +Share of profits and losses of associates and jointly +71,538 +134,922 +25,643 +40,499 +9 +119,422 +132,131 +16,737 +(14,423) +(50,644) +Interest expenses on banking operations +62,353 +93,413 +13 +14 +(467,667) +(599,807) +(12,299) +(18,803) +(6,974) +(7,539) +(102,565) +Profit for the year +Income tax +Profit before tax +Total expenses +(34,941) +Other expenses +General and administrative expenses +(191) +256 +Foreign exchange (losses)/gains +(14,614) +(30,118) +13, 23 +Loan loss provisions, net of reversals +(3,567) +9 +(64,527) +(64,727) +88 +Fees and commission expenses on non-insurance operations +Finance costs +(3,230) +Attributable to: +8060 +Total guarantee of the Company +(including the guarantee in favor of its subsidiaries) +Total guarantee +Total guarantee in favor of its subsidiaries incurred during the Reporting Period +Total guarantee balance in favor of its subsidiaries as at the end of the Reporting Period +Guarantee of the Company and its subsidiaries in favor of its subsidiaries +Total guarantee balance as at the end of the Reporting Period +Total guarantee incurred during the Reporting Period +External guarantee of the Company and its subsidiaries +(excluding the guarantee in favor of its subsidiaries) +(in RMB million) +MATERIAL CONTRACTS AND THEIR PERFORMANCE +Guarantee +Significant Events +38 +138 +CORPORATE GOVERNANCE +137 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +In addition, certain related party transactions as disclosed in note 54 to the consolidated financial +statements prepared under IFRS constituted connected transactions under the HKEx Listing Rules. +However, these transactions were exempted from all the reporting, announcement and independent +directors' approval requirements as set out in Chapter 14A of HKEX Listing Rules. +Total guarantee as a percentage of the Company's net assets (%) +Including: Direct or indirect guarantee for the companies with gearing ratio over 70% +(as at December 31, 2015) +Please refer to the related announcements published on the websites of SSE and HKEX, and in China +Securities Journal, Shanghai Securities News, Securities Times and Securities Daily on August 21, 2015, +August 29, 2015 and October 29, 2015 for detailed information. +1,335 +6,229 +Annual Report 2015 +The Company has fulfilled its obligation to disclose information on external guarantee and +unequivocally provided chartered accountants with all the details about the Company's external +guarantee, in strict compliance with the relevant requirements under the SSE Listing Rules and the +Articles of Association. +The Company has strictly observed the approval procedures and internal control policies regarding +external guarantee set out in the Articles of Association, and there existed no irregular external +guarantee; +During the Reporting Period, total guarantee provided by the Company and its subsidiaries amounted +to RMB7,564 million. As at December 31, 2015, total guarantee balance was RMB41,143 million, +representing approximately 12.3% of the Company's net asset. The sum did not exceed 50% of the net +asset as stated in the consolidated financial statements of the latest fiscal year of the Company; +4. +3. +2. +1. During the Reporting Period, the Company did not provide any guarantee to its controlling +shareholder and other connected parties which were less than 50% share-controlled by the Company, +any non-legal entities or individuals; +Independent Opinions of Independent Non-executive Directors on External Guarantee of the Company +According to the relevant requirements of the Notice Concerning the Regulation on the Flow of Funds +Between Listed Companies and Their Connected Parties and the Provision of Guarantees by Listed +Companies to External Parties as well as the Notice regarding the Regulation of the Provision of +External Guarantee by Listed Companies set out by CSRC, the Independent Non-executive Directors of +the Company conducted a prudent review on the Company's external guarantee in 2015. Their specific +illustrations and independent advice are set out as follows: +(2) External guarantee balance and incurred of the Company and its subsidiaries are all induced by the external guarantee of its +subsidiaries, there is no external guarantee for the Company. +The data set out in the table above does not include those arise from financial guarantee businesses conducted by Ping An +Bank (the controlling subsidiary) and other subsidiaries of the Company in strict compliance with the scope of operation +approved by relevant regulatory authorities. +Note: (1) +The amount that the Company's total guarantee balance exceeded 50% of +its net asset +32,435 +12.3 +41,143 +39,808 +1,335 +The transaction between Ping An Overseas Holdings and Lufax Holding constituted a connected +transaction of the Company as defined under the SSE Listing Rules, but would not be regarded as a +connected transaction of the Company as defined under the HKEx Listing Rules. +On August 21, 2015, as mentioned in the announcement of the Company, Ping An Overseas Holdings +intended to transfer the 100% equities held by it in Gem Alliance Limited (hereinafter referred to as +"Puhui Limited") to Lufax Holding (formerly known as Wincon Investment Company Limited, the ultimate +controlling company of Lufax). Upon the consummation of the equity transfer, Lufax Holding should hold +100% equities in Puhui Limited. +Equities transaction between Ping An Overseas Holdings and Lufax Holding +INTEGRITY CONDITIONS OF THE COMPANY +Significant Events +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 141 +Annual Report 2015 +Because of the failure to handle investment planning issues prudently during his term as the Chairman +of Ping An Asset Management, Mr. Chan Tak Yin, the Company's Chief Investment Officer, received the +Decision on Administrative Punishment of the CIRC (Bao Jian Fa [2015] No.2) in February 2015, which gave +him a warning and imposed a penalty of RMB10,000. +During the Reporting Period, neither the Company nor the Directors, Supervisors, or senior management +of the Company, were investigated by competent authorities, subject to coercive measures by judicial +authorities or disciplinary authorities, transferred to judicial organs or held accountable for crimes, +investigated, punished, barred from the market or disqualified by the CSRC, subject to major administrative +punishments by environmental protection, safe production supervision, tax or other administrative +authorities, or denounced by any stock exchanges. +PUNISHMENTS AND RECTIFICATIONS +Information of the Company's internal control auditors and the remuneration paid to auditors are set out in +the sections entitled "Report of the Board of Directors" and "Corporate Governance Report". +APPOINTMENT OF INTERNAL CONTROL AUDITOR +Information of the Company's auditors and the remuneration paid to auditors are set out in the sections +entitled "Report of the Board of Directors" and "Corporate Governance Report”. +APPOINTMENT OF AUDITOR +As at December 31, 2015, the above undertaking was still in the process of performance and there was no +violation of the above undertaking. +In relation to the subscription for 210,206,652 new shares of Ping An Bank through non-public issuance, the +Company undertakes that it shall not transfer the shares within 36 months since the date of listing of the +new shares (May 21, 2015). Such shares shall not be disposed of and transferred among its non-related +parties during the lock-up period, nor transferred and disposed of among its related parties. In addition, no +arrangement of any other disposal of interests shall be entered into with respect to such shares subject to +lock-up period. +Undertaking in Respect of the Subscription for 210,206,652 New Shares of Ping An Bank through +Non-public Issuance +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +During the Reporting Period, the Company neither failed to abide by any effective judicial ruling, nor +defaulted on any material debt. +INCOME TAX WITHHOLDING +Enterprise Income Tax Withholding of Overseas Non-Resident Enterprises +Pursuant to the applicable provisions of the Enterprise Income Tax Law of the People's Republic of China +which came into effect on January 1, 2008 and its implementing rules, the Company shall be obligated +to withhold 10% enterprise income tax when it distributes 2015 final dividend to non-resident enterprise +holders of H shares, including Hong Kong Securities Clearing Company Nominees Limited, as listed on the +Company's register of members of H shares on Tuesday, July 12, 2016 (the "Record Date"); after the legal +opinion is provided by the resident enterprise shareholders within the stipulated time frame and upon the +Company's confirmation of such opinion with tax authorities, the Company will not withhold any enterprise +income tax when it distributes 2015 final dividend to resident enterprise holders of H shares listed on the +Company's register of members of H shares on the Record Date. +As at December 31, 2015, Guosen Securities Co., Ltd. had used RMB0 of its credit limit; during the Reporting +Period, Guosen Securities Co., Ltd. did not break its credit limit. +Please refer to the related announcements published on the websites of SSE and HKEX, and in China +Securities Journal, Shanghai Securities News, Securities Times and Securities Daily on July 1, 2015 for +detailed information. +The transaction between Ping An Bank and Guosen Securities Co., Ltd. constituted a connected transaction +of the Company as defined under the SSE Listing Rules, but would not be regarded as a connected +transaction of the Company as defined under the HKEx Listing Rules. +On July 1, 2015, as mentioned in the announcement of the Company, the Resolution on Granting RMB6.5 +Billion Credit Limit to Guosen Securities Co., Ltd. was considered and approved by the 14th Meeting of +the 9th session of the board of directors of Ping An Bank, according to which Ping An Bank would grant +RMB6.5 billion credit limit to Guosen Securities Co., Ltd. with a term of 1 year. +Granting credit limit to Guosen Securities Co., Ltd. by Ping An Bank +MATERIAL CONNECTED TRANSACTIONS +OTHER SIGNIFICANT EVENTS +All investors are requested to read this part carefully. Shareholders are recommended to consult their +taxation advisors regarding their holding and disposing of H shares of the Company for the PRC, Hong +Kong and other tax effects involved. +Ping An Insurance (Group) Company of China, Ltd. +The Company will withhold the income tax for the southbound trading shareholders as required by the +Notice on Tax Policies for Pilot Mechanism of Shanghai-Hong Kong Stock Connect Program (Cai Shui [2014] +No. 81) on the basis of the Company's register of members of H shares on the Record Date. +If individual holders appear on the Company's register of members of H shares, and who are citizens +from the countries applying a tax rate of less than 10% under tax agreements, are not applicable to be +withheld individual tax at the rate of 10% by the Company, the Company may handle applications on their +behalf for preferential treatments as stipulated in relevant agreements pursuant to the Notice of the State +Administration of Taxation on Issues about the Administrative Measures for Non-residents to Enjoy the +Treatments of Tax Treaties (for Trial Implementation) (Guo Shui Fa [2009] No. 124). Qualified shareholders +are required to submit to Computershare Hong Kong Investor Services Limited at or before 4:30 p.m. on +Wednesday, July 6, 2016 a written authorization and relevant evidencing documents, which shall be handed +on by the Company to the applicable tax authorities for approval, and then excess portion of the tax +amounts withheld can be refunded. +Pursuant to relative tax regulations, the Company shall generally be obligated to withhold individual income +tax at the tax rate of 10% when it distributes 2015 final dividend to individual holders of H shares appear +on the Company's register of members of H shares on the Record Date. However, if stated in the tax +regulations and relevant tax agreements otherwise, the Company will withhold individual income tax based +on the amount of the dividend at the relevant tax rate and in accordance with the procedures as stipulated. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +142 +Upon the confirmation of the Company after having made consultation with the relevant tax authorities, +and pursuant to the applicable provisions of the Individual Income Tax Law of the People's Republic of +China and its implementation regulations, the individual resident shareholders outside the PRC shall pay +individual income tax upon their receipt of the distributed dividends and bonus in respect of the shares +issued by domestic non-foreign investment enterprises in Hong Kong, which shall be withheld by obligors +on behalf of such individual shareholders by law. Those individual resident shareholders outside the PRC +may, however, enjoy relevant preferential treatments in accordance with the provisions of applicable tax +agreements signed between the countries where they belong to by virtue of residential identification and +the PRC as well as the tax arrangements made between the Mainland China and Hong Kong (Macau). +Individual Income Tax Withholding of Overseas Individual Shareholders +If any resident enterprise (as defined in the Enterprise Income Tax Law of the People's Republic of China) +listed on the Company's register of members of H shares which is duly incorporated in the PRC or under +the laws of a foreign country (or a region) but with a PRC-based de facto management body, does not +desire the Company to withhold the said 10% enterprise income tax, it shall submit to Computershare Hong +Kong Investor Services Limited at or before 4:30 p.m. on Wednesday, July 6, 2016 a legal opinion, issued by +a PRC mainland qualified lawyer (inscribed with the seal of the applicable law firm), that verifies its resident +enterprise status. +The Company will withhold the enterprise income tax as well as the individual income tax for shareholders +as required by law on the basis of the Company's register of members of H shares on the Record Date. The +Company assumes no liability and will not deal with any dispute over income tax withholding triggered by +failure to submit proof materials within the stipulated time frame, and holders of H shares of the Company +shall either personally or appoint a representative to attend to the procedures in accordance with the +applicable tax regulations and relevant provisions of the PRC. +Annual Report 2015 +Entrustment, Underwriting, Lease, Asset under Management, Entrusted Loan and Other Material Contract +No matters relating to entrustment, underwriting, lease, asset under management, entrusted loan or other +material contracts of the Company were required to be disclosed during the Reporting Period. +During the Reporting Period, the Company had no material litigations and arbitrations required to be +disclosed. +7 +2014 +2015 +Notes +Gross written premiums +(in RMB million) +For the year ended 31 December 2015 +Consolidated Statement of Income +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +144 +Hong Kong, 15 March 2016 +Certified Public Accountants +PricewaterhouseCoopers +In our opinion, the consolidated financial statements give a true and fair view of the financial position of the +Company and its subsidiaries as at 31 December 2015, and of their financial performance and cash flows for +the year then ended in accordance with International Financial Reporting Standards and have been properly +prepared in compliance with the disclosure requirements of the Hong Kong Companies Ordinance. +OPINION +We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our +audit opinion. +386,012 +An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the +consolidated financial statements. The procedures selected depend on the auditor's judgment, including +the assessment of the risks of material misstatement of the consolidated financial statements, whether +due to fraud or error. In making those risk assessments, the auditor considers internal control relevant +to the entity's preparation of consolidated financial statements that give a true and fair view in order to +design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing +an opinion on the effectiveness of the entity's internal control. An audit also includes evaluating the +appropriateness of accounting policies used and the reasonableness of accounting estimates made by the +directors, as well as evaluating the overall presentation of the consolidated financial statements. +326,423 +(25,208) +10 +Fees and commission income from non-insurance operations +Investment income +Interest income from banking operations +7,963 +9,148 +Reinsurance commission income +288,779 +349,846 +Net earned premiums +(12,984) +(10,958) +Change in unearned premium reserves +301,763 +360,804 +7 +Net written premiums +(24,660) +Less: Premiums ceded to reinsurers +We conducted our audit in accordance with Hong Kong Standards on Auditing issued by The Hong Kong +Institute of Certified Public Accountant. Those standards require that we comply with ethical requirements +and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial +statements are free from material misstatement. +Our responsibility is to express an opinion on these consolidated financial statements based on our +audit and to report our opinion solely to you, as a body, and for no other purpose. We do not assume +responsibility towards or accept liability to any other person for the contents of this report. +AUDITOR'S RESPONSIBILITY +Undertaking in Respect of the Subscription for 1,323,384,991 New Shares of Ping An Bank through +Non-public Issuance +As at December 31, 2015, the above undertaking was still in the process of performance and there was no +violation of the above undertaking. +During the period of issuing Ping An Convertible Bonds by the Company, in terms of certain subsidiaries +which are engaged in construction of private properties and community for the elderly, the Company +undertakes that, nowadays and in the future, it will strictly comply with relevant regulations in relation to +the insurance funds used in real estate investment and the principle that the insurance funds should only +be applied to specific property without property speculations or sale in an inappropriate form. It will not +develop or sell commercial housing by means of investment in annuity and private real estate. +Undertaking in Respect of the Issuance of Ping An Convertible Bonds +Significant Events +CORPORATE GOVERNANCE +139 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +As at December 31, 2015, the above undertakings were still in the process of performance and there was no +violation of the above undertakings. +(3) The Company undertakes that, after the completion of the major asset restructuring and during the +period when the Company remains as the controlling shareholder of SDB, the Company shall maintain +the independence of SDB and ensure that SDB is independent from the Company and the enterprises +under its control in respect of personnel, assets, finance, organization and business. +(2) The Company undertakes that, after the completion of the major asset restructuring with SDB and +in respect of the transactions between the Company and the enterprises under its control and +SDB which constitute the connected transactions of SDB, the Company and the enterprises under +its control shall enter into transaction with SDB following the principle of "openness, fairness and +justness" at fair and reasonable prices, and shall go through the decision-making process according +to the requirements of the relevant laws and regulations and regulatory documents and perform their +obligations of information disclosure as required by law. The Company undertakes that the Company +and the enterprises under its control shall not procure any illegal interests or let SDB undertake any +illicit obligations through the transactions with SDB. +Undertakings in Respect of the Major Asset Restructuring with Shenzhen Development Bank +(1) The Company undertakes that, after the completion of the major asset restructuring with SDB and +during the period when the Company remains as the controlling shareholder of SDB, and in respect +of the businesses or commercial opportunities similar to those of SDB that the Company and the +enterprises under its control intend to carry out or have substantially obtained whereby the assets +and businesses arising from such businesses or commercial opportunities may possibly form potential +competition with those of SDB, the Company and the enterprises under its control shall not be +engaged in the businesses identical or similar to those carried out by SDB, so as to avoid direct or +indirect competition with the operations of SDB. +As at December 31, 2015, the above undertakings had been fulfilled and there was no violation of the above +undertakings. +The Company received written notices from original Shenzhen New Horse Investment Development Co., +Ltd. (newly known as Linzhi New Horse Investment Development Co., Ltd.), original Shenzhen Jinao +Industrial Development Co., Ltd. (newly known as Linzhi Jingao Industrial Development Co., Ltd.) and +original Shenzhen Jiangnan Industrial Development Co., Ltd. (newly known as Gongbujiangda Jiangnan +Industrial Development Co., Ltd.) on February 22, 2010. According to such written notices, Linzhi New +Horse Investment Development Co., Ltd. and Linzhi Jingao Industrial Development Co., Ltd. will reduce +their shareholdings in the Company by not more than 30% of the 389,592,366 A shares and the 331,117,788 +A shares, respectively per annum through the offer for sale in the secondary market as well as the block +trading platform in the next five years. Out of the A shares held by Gongbujiangda Jiangnan Industrial +Development Co., Ltd., the holding of 88,112,886 A shares will also be reduced in the next five years through +the offer for sale in the secondary market as well as the block trading platform, by not more than 30% of +the 88,112,886 A shares per annum. +Shareholders' Undertaking +No further significant events of the Company were required to be disclosed during the Reporting Period. +In relation to the subscription for 1,323,384,991 new shares of Ping An Bank through non-public issuance, the +Company undertakes that it shall not transfer the shares within 36 months since the date of listing of the +new shares (January 9, 2014), excluding the transfer between the Company and its connected organizations +(i.e. any parties directly or indirectly controlling the Company or under the direct or indirect control of the +Company or under the control of the same controller as that of the Company) to the extent permitted by +the applicable laws. Upon expiry of the above-mentioned term, the Company will be free to dispose of such +newly-issued shares pursuant to the requirements of the CSRC and Shenzhen Stock Exchange. +As at December 31, 2015, the above undertaking was still in the process of performance and there was no +violation of the above undertaking. +Undertaking in Respect of the Placing of New H Shares under General Mandate +The Company has undertaken to its H shares placing agent that, except for (1) the issuance of the +594,056,000 placing shares and save pursuant to (2) the issuance of shares or other securities (including +rights or options) that are issued, offered or granted to employees (including Directors) of the Company or +any of its subsidiaries or any associated company of the Company pursuant to any share option scheme of +the Company; (3) bonus or scrip dividend or similar arrangements which provide for the allotment of shares +in lieu of the whole or part of a dividend on shares in accordance with the Articles of Association; or (4) +conversion of outstanding convertible bonds already issued by the Company, neither the Company nor any +of its affiliates nor any person acting on its behalf will: +The directors of the Company are responsible for the preparation of consolidated financial statements that +give a true and fair view in accordance with International Financial Reporting Standards and the disclosure +requirements of the Hong Kong Companies Ordinance, and for such internal control as the directors +determine is necessary to enable the preparation of consolidated financial statements that are free from +material misstatement, whether due to fraud or error. +DIRECTORS' RESPONSIBILITY FOR THE CONSOLIDATED FINANCIAL STATEMENTS +We have audited the consolidated financial statements of Ping An Insurance (Group) Company of China, +Ltd. ('the Company') and its subsidiaries set out on pages 145 to 280, which comprise the consolidated +statement of financial position as at 31 December 2015, and the consolidated statement of income, the +consolidated statement of comprehensive income, the consolidated statement of changes in equity and +the consolidated statement of cash flows for the year then ended, and a summary of significant accounting +policies and other explanatory information. +(incorporated in the People's Republic of China with limited liability) +Ping An Insurance (Group) Company of China, Ltd. +To the shareholders of +Independent Auditor's Report +CORPORATE GOVERNANCE +MATERIAL LITIGATIONS AND ARBITRATIONS +143 +Annual Report 2015 +140 +As at December 31, 2015, the above undertaking had been fulfilled and there was no violation of the above. +undertaking. +in any such case without the prior written consent of the H shares placing agent from November 30, +2014 until the earlier of the date of termination of the placing agreement and the expiry of 180 days from +December 8, 2014. +(d) announce or otherwise make public an intention to do any of the foregoing, +(c) enter into any transaction with the same economic effect as, or which is designed to, or which +may reasonably be expected to result in, or agree to do, any of the foregoing, whether any such +transaction of the kind described in (a), (b) or (c) above is to be settled by delivery of shares or other +securities of the Company, in cash or otherwise; or +(b) enter into any swap or other agreement that transfers, in whole or in part, any of the economic +consequences of the ownership of any shares or other securities of the Company; +(a) issue, offer, sell, pledge, contract to sell or otherwise dispose of or grant options, issue warrants or +offer rights entitling persons to subscribe or purchase any interest in any shares or other securities of +the Company or any securities convertible into, exchangeable for or which carry rights to subscribe or +purchase any shares or other securities of the Company or other instruments representing interests in +any shares or other securities of the Company; +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +UNDERTAKINGS +Capital +reserves +1,608,736 +370,899 +241,690 +8,272 +1,245,371 +4,311 +1,053,882 +24 +34,072 +30,740 +16,778 +14,983 +17,872 +15,587 +57,598 +1,911,871 +37,908 +42,673 +5,084 +4,577 +29 +26,858 +12,898 +30 +24,827 +17,170 +35,158 +28,341 +44,916 +43,032 +15,663 +48,903 +20 +313,728 +299,689 +31 December 2015 +31 December 2014 +Balances with the Central Bank and statutory deposits +Derivative financial assets +Fixed maturity investments +Equity investments +Loans and advances to customers +Premium receivables +Accounts receivable +21 +25 +Reinsurers' share of insurance liabilities +26 +Finance lease receivable +Policyholder account assets in respect of insurance contracts +Policyholder account assets in respect of investment contracts +Investments in associates and jointly controlled entities +Investment properties +19 +398,485 +439,327 +18 +822222222222233273 +44 +12,354 +Equity +Total assets +Other assets +Deferred tax assets +Intangible assets +31 +Property and equipment +Equity and liabilities +Notes +162,001 +4,765,159 +119,236 +4,747 +99,672 +4,527 +Accounts payable +40 +Income tax payable +1,713,907 +4,735 +14,104 +2,770 +1,510,448 +2,721 +10,643 +Insurance payables +82,485 +Where goodwill has been allocated to a cash-generating unit (or group of cash-generating units) and +part of the operation within that unit is disposed of, the goodwill associated with the operation disposed +of is included in the carrying amount of the operation when determining the gain or loss on the disposal. +Goodwill disposed in these circumstances is measured based on the relative value of the disposed +operation and the portion of the cash-generating unit retained. +(4) BASIS OF CONSOLIDATION +39 +The consolidated financial statements comprise the financial statements of the Company and its +subsidiaries as at 31 December 2015 and for the year then ended. +Total comprehensive income within a subsidiary is still attributed to the non-controlling interest even if it +results in a deficit balance. +Annual Report 2015 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. +153 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(4) BASIS OF CONSOLIDATION (CONTINUED) +A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity +transaction. If the Group loses control over a subsidiary, it: +Derecognizes the assets (including goodwill) and liabilities of the subsidiary; +Derecognizes the carrying amount of any non-controlling interest; +Derecognizes the cumulative translation differences recorded in equity; +Recognizes the fair value of the consideration received; +Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Group obtains +control, and continue to be consolidated until the date when such control ceases. The financial statements +of the subsidiaries are prepared for the same reporting period as the parent company, using consistent +accounting policies. All intra-group balances, transactions, unrealized gains and losses resulting from +intra-group transactions and dividends, are eliminated on consolidation in full. +Customer deposits and payables to brokerage customers +22 +Derivative financial liabilities +4,005,911 +Share capital +34 +18,280 +8,892 +Reserves +35 +180,630 +181,597 +Retained profits +35 +135,338 +99,075 +Equity attributable to owners of the parent +334,248 +289,564 +Non-controlling interests +38 +Assets sold under agreements to repurchase +456,153 +410,258 +8,506 +Other financial liabilities held for trading +37 +124,816 +Due to banks and other financial institutions +353,816 +413,571 +Total equity +64,252 +79,323 +35 +Liabilities +Recognizes the fair value of any investment retained; +Cash and amounts due from banks and other financial +institutions +(in RMB million) +to repurchase of insurance operations, net +30,267 +(9,691) +Proceeds from borrowed funds +69,649 +37,792 +Repayment of borrowed funds +Interest paid +Dividends paid +Others +Net cash flows from financing activities +(270,937) +(45,764) +(9,116) +Increase/(Decrease) in assets sold under agreements +(7,999) +(6,195) +(953) +21,278 +204,976 +85,368 +Net increase in cash and cash equivalents +Net foreign exchange differences +Cash and cash equivalents at beginning of the year +263,960 +244,877 +Cash and cash equivalents at end of the year +50 +333,325 +263,960 +(9,040) +66,766 +387,982 +Proceeds from bonds issued +701 +772,755 +(1,062,364) +Term deposits withdrawal/(placed), net +42,286 +(8,713) +Acquisition of non-controlling interests in subsidiaries +(2,427) +(1,226) +Acquisition and disposal of subsidiaries, net +(2,495) +(1,212) +Interest received +115,053 +82,801 +Dividends received +17,118 +4,371 +Rentals received +339 +7,124 +Capital injected into subsidiaries by non-controlling interests +28,842 +Proceeds from placing of new H shares +Cash flows from financing activities +66,862 +(236,889) +(11,703) +(14,154) +1,231 +1,385 +Net cash flows used in investing activities +Others +(273,732) +Assets +18,739 +344 +Ping An Insurance (Group) Company of China, Ltd. 151 +FINANCIAL STATEMENTS +152 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +Changes in accounting policies (continued) +Annual improvements 2013 - The amendments include the following changes from the 2011-2013 cycle of the +annual improvements project: +IFRS 3, 'Business combinations' - It clarifies that IFRS 3 does not apply to the accounting for the +formation of any joint arrangement under IFRS 11 in the financial statements of the joint arrangement. +IFRS 13, 'Fair value measurement' - It clarifies that the portfolio exception in IFRS 13, which allows an +entity to measure the fair value of a group of financial assets and financial liabilities on a net basis, +applies to all contracts (including non-financial contracts) within the scope of IAS 39 or IFRS 9. +IAS 40, 'Investment property' - Preparers also need to refer to the guidance in IFRS 3 to determine +whether the acquisition of an investment property is a business combination. +In addition, the requirements of Part 9 'Accounts and Audit' of the new Hong Kong Companies Ordinance +(Cap. 622) come into operation during the financial year, as a result, there are changes to presentation and +disclosures of certain information in the consolidated financial statements. +The adoption of the above amendments/interpretations had no significant effect on the consolidated +financial statements. +Annual Report 2015 +Changes in accounting estimates +(3) BUSINESS COMBINATIONS AND GOODWILL +Business combinations that are not under common control are accounted for using the acquisition method. +The cost of an acquisition is measured at the acquisition date fair value which is the sum of the acquisition +date fair values of assets transferred by the Group, liabilities assumed by the Group to the former owners of +the acquiree and the equity interests issued by the Group in exchange for control of the acquiree. For each +business combination, the Group elects whether to measure the non-controlling interests in the acquiree +that are present ownership interests and entitle their holders to a proportionate share of net assets in the +event of liquidation at fair value or at the proportionate share of the acquiree's identifiable net assets. All +other components of non-controlling interests are measured at fair value. Acquisition-related costs are +expensed as incurred. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(3) BUSINESS COMBINATIONS AND GOODWILL (CONTINUED) +When the Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate +classification and designation in accordance with the contractual terms, economic circumstances and +pertinent conditions as at the acquisition date. This includes the separation of embedded derivatives in host +contracts by the acquiree. +If the business combination is achieved in stages, the previously held equity interest is remeasured at its +acquisition date fair value and any resulting gain or loss is recognized in profit or loss. +Any contingent consideration to be transferred by the acquirer is recognized at fair value at the acquisition +date. Contingent consideration classified as an asset or a liability that is a financial instrument and within +the scope of IAS 39 is measured at fair value with changes in fair value either recognized in profit or loss or +as a change to other comprehensive income. If the contingent consideration is not within the scope of IAS +39, it is measured in accordance with the appropriate IFRS. Contingent consideration that is classified as +equity is not remeasured and subsequent settlement is accounted for within equity. +Goodwill is initially measured at cost, being the excess of the aggregate of the consideration transferred, +the amount recognized for non-controlling interests and any fair value of the Group's previously held equity +interests in the acquiree over the identifiable net assets acquired and liabilities assumed. If the sum of this +consideration and other items is lower than the fair value of the net assets acquired, the difference is, after +reassessment, recognized in profit or loss as a gain on bargain purchase. +After initial recognition, goodwill is measured at cost less any accumulated impairment losses. Goodwill +is tested for impairment annually or more frequently if events or changes in circumstances indicate that +the carrying value may be impaired. The Group performs its annual impairment test of goodwill as at 31 +December. For the purpose of impairment testing, goodwill acquired in a business combination is, from the +acquisition date, allocated to each of the Group's cash-generating units, or groups of cash-generating units, +that are expected to benefit from the synergies of the combination, irrespective of whether other assets or +liabilities of the Group are assigned to those units or groups of units. +Impairment is determined by assessing the recoverable amount of the cash-generating unit (group of +cash-generating units) to which the goodwill relates. Where the recoverable amount of the cash-generating +unit (group of cash-generating units) is less than the carrying amount, an impairment loss is recognized. An +impairment loss recognized for goodwill is not reversed in subsequent periods. +Consolidated Statement of Financial Position +As at 31 December 2015 +Material judgment is required in determining insurance contract liabilities and in choosing discount rates/ +investment return, mortality, morbidity, lapse rates, policy dividend, and expenses assumptions relating to +long term life insurance contracts. Such assumptions should be determined based on current information +available at the end of the reporting period. The Group has changed the above assumptions based on +current information available as at 31 December 2015 (mainly increased the assumption of morbidity and +decreased tax and liquidity premium and decreased the benchmarking yield curve for the measurement of +insurance contract liabilities) and updated estimate for future cash flows, with the corresponding impact on +insurance contract liabilities taken into the current year's statement of income. As a result of such changes +in assumptions, long term life insurance policyholders' reserves were increased by RMB23,175 million as at 31 +December 2015 and the profit before tax for the year 2015 was decreased by RMB23,175 million. +IAS 24, 'Related Party Disclosures' The reporting entity is not required to disclose the compensation +paid by the management entity (as a related party) to the management entity's employee or directors, +but it is required to disclose the amounts charged to the reporting entity by the management entity +for services provided. +IAS 16, 'Property, plant and equipment' and IAS 38, ‘intangible assets' Both standards are amended to +clarify how the gross carrying amount and the accumulated depreciation are treated where an entity +uses the revaluation model. +- +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +149 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +1. CORPORATE INFORMATION +Ping An Insurance (Group) Company of China, Ltd. (the 'Company') was registered in Shenzhen, the +People's Republic of China (the 'PRC') on 21 March 1988. The business scope of the Company includes +investing in financial and insurance enterprises, as well as supervising and managing various domestic and +overseas businesses of subsidiaries, and controlled funds. The Company and its subsidiaries are collectively +referred to as the Group. The Group mainly provides integrated financial products and services and is +engaged in life insurance, property and casualty insurance, trust, securities, banking and other businesses. +The registered office address of the Company is 15/F, 16/F, 17/F and 18/F, Galaxy Development Center, Fu +Hua No.3 Road, Futian District, Shenzhen, Guangdong Province, China. +These consolidated financial statements are presented in millions of Renminbi (‘RMB') unless otherwise +stated. +2. +ISSUED BUT NOT YET EFFECTIVE INTERNATIONAL FINANCIAL +REPORTING STANDARDS ('IFRS') +The Group has not applied the following new and revised standards, which have been issued but are not yet +effective. +IFRS 9, 'Financial instruments', addresses the classification, measurement and recognition of financial +assets and financial liabilities. The complete version of IFRS 9 was issued in July 2014. It replaces the +guidance in IAS 39 that relates to the classification and measurement of financial instruments. IFRS 9 +retains but simplifies the mixed measurement model and establishes three primary measurement categories +for financial assets: amortized cost, fair value through OCI and fair value through P&L. The basis of +classification depends on the entity's business model and the contractual cash flow characteristics of the +financial asset. Investments in equity instruments are required to be measured at fair value through profit +or loss with the irrevocable option at inception to present changes in fair value in OCI not recycling. There +is now a new expected credit losses model that replaces the incurred loss impairment model used in IAS 39. +For financial liabilities there were no changes to classification and measurement except for the recognition +of changes in own credit risk in other comprehensive income, for liabilities designated at fair value through +profit or loss. IFRS 9 relaxes the requirements for hedge effectiveness by replacing the bright line hedge +effectiveness tests. It requires an economic relationship between the hedged item and hedging instrument +and for the 'hedged ratio' to be the same as the one management actually use for risk management +purposes. Contemporaneous documentation is still required but is different to that currently prepared under +IAS 39. The standard is effective for accounting periods beginning on or after 1 January 2018. Early adoption +is permitted. The group is yet to assess IFRS 9's full impact. +IFRS 15, 'Revenue from contracts with customers' deals with revenue recognition and establishes principles +for reporting useful information to users of financial statements about the nature, amount, timing and +uncertainty of revenue and cash flows arising from an entity's contracts with customers. Revenue is +recognized when a customer obtains control of a good or service and thus has the ability to direct the +use and obtain the benefits from the good or service. The standard replaces IAS 18 'Revenue' and IAS 11 +'Construction contracts' and related interpretations. The standard is effective for annual periods beginning +on or after 1 January 2018 and earlier application is permitted. The Group is assessing the impact of IFRS 15. +There are no other IFRSS or IFRIC interpretations that are not yet effective that would be expected to have +a material impact on the Group. +150 +Annual Report 2015 +The standard is amended to require disclosure of the judgements made +by management in aggregating operating segments and a reconciliation of segment assets to the +entity's assets when segment assets are reported. +- +IFRS 8, 'Operating segments' +Annual improvements 2012 - These amendments include the following changes from the 2010-2012 cycle of +the annual improvements project: +The amendment distinguishes between contributions that are linked to service only in the period +in which they arise and those linked to service in more than one period. The amendment allows +contributions that are linked to service, and do not vary with the length of employee service, to be +deducted from the cost of benefits earned in the period that the service is provided. Contributions that +are linked to service, and vary according to the length of employee service, must be spread over the +service period using the same attribution method that is applied to the benefits. +capital +2,503 +Amendment to IAS 19 on contributions from employees or third parties to defined benefit plans +Changes in accounting policies +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES +The financial statements have been prepared in accordance with IFRS which comprise standards and +interpretations approved by the IASB and IFRS Interpretations Committee (IFRS IC) applicable to +companies reporting under IFRS. The financial statements have been prepared under the historical cost +convention, except for available-for-sale financial assets, and financial assets and financial liabilities +(including derivative instruments) at fair value through profit or loss, which have been measured at fair +value and insurance contract liabilities, which have been measured primarily based on actuarial methods. +The preparation of financial statements in conformity with IFRS requires the use of certain critical +accounting estimates. It also requires management to exercise its judgment in the process of applying the +Group's accounting policies. The areas involving a higher degree of judgment or complexity, or areas where +assumptions and estimates are significant to the consolidated financial statements are disclosed in Note 4. +To the extent that a topic is not covered explicitly by IFRS, the IFRS framework permits reference to +another comprehensive body of accounting principles, and therefore the Group has chosen to refer to the +accounting practices currently adopted by insurance companies reporting under Accounting Standards for +Business Enterprises ('PRC Accounting Standards'). +(1) BASIS OF PREPARATION +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES +Ping An Insurance (Group) Company of China, Ltd. +The Group has adopted the following new/revised standards for the first time for the current year's financial +statements. +Recognizes any surplus or deficit in profit or loss; and +ON 80 +(5) SUBSIDIARIES +(in RMB million) +1,670,438 +(2,084,647) +Purchases of investments +Proceeds from disposal of investments +240 +and equipment, and intangible assets +Proceeds from disposal of investment properties, property +(13,530) +(16,529) +equipment, and intangible assets +Purchases of investment properties, property and +Cash flows from investing activities +170,260 +135,618 +Share +51 +2015 +Notes +Net cash flows from operating activities +(in RMB million) +For the year ended 31 December 2015 +Consolidated Statement of Cash Flows +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +148 +(116) +353,816 +64,252 +99,075 +152 +19,196 +2014 +Surplus +Exchange +differences +Equity attributable to owners of the parent +Share purchase scheme +Shares held by consolidated +assets management scheme +Others +As at 31 December 2015 +1,028 +(1,028) +9,052 +(9,052) +(1,257) (1,257) +(1,193) +(1,233) +(2,426) +18,280 +953 +(127) +(13,392) +- +2,619 +Reclassifies the Group's share of components previously recognized in other comprehensive income to +profit or loss or retained earnings, as appropriate. +413,571 +79,323 +135,338 +86 +(13,392) +2,779 +7,470 +160 +(127) +6,989 +6,036 +28,248 +8,498 +143,798 +- +154,779 +8,892 +As at 31 December 2014 +239,705 +56,996 +70,341 +111 +14,680 +6,982 +82,679 +7,916 +Dividend declared (Note 16) +Appropriations to surplus reserves +13,615 +382 +Conversion of convertible bonds +28,248 +594 +Placing of new H shares +30,270 +for the year +reserve +funds +General +reserves +on translation +of foreign +operations +Retained +Non- +controlling +39,279 +profits +Total +equity +As at 1 January 2014 +Profit for the year +Other comprehensive income +for the year +Total comprehensive income +interests +non-controlling interests +8,651 +30,270 +421 +428 +(105) +(11) +Others +(7) +non-controlling interests +Contributions from +(1,118) +(1,103) +(15) +non-controlling interests +Equity transactions with +(1,078) +(1,078) +(4,516) +4,516 +non-controlling interests +41 +463 +30,774 +41 +39,279 +9,114 +47,930 +78,704 +13,997 +(5,541) +(5,541) +488 +(488) +Appropriations to general reserves +Dividend paid to +28,842 +Contributions from +For the year ended 31 December 2014 +non-controlling interests +156 +Annual Report 2015 +65,660 +Insurance contract liabilities +41 +1,419,958 +1,206,816 +Investment contract liabilities for policyholders +42 +42,690 +38,330 +Policyholder dividend payable +33,028 +28,673 +56 +Bonds payable +264,413 +88,119 +Deferred tax liabilities +44 +9,911 +6,160 +Other liabilities +45 +223,830 +131,183 +Total liabilities +Total equity and liabilities +4,351,588 +4,765,159 +3,652,095 +43 +non-controlling interests +(10) CASH AND CASH EQUIVALENTS +For the purpose of the consolidated statement of cash flows, the cash flows of overseas subsidiaries are +translated into RMB at the exchange rates ruling at the dates of the cash flows. Frequently recurring cash +flows of overseas subsidiaries which arise throughout the year are translated into RMB at the weighted +average exchange rate for the year. +A subsidiary is an entity (including structured entities) over which the Group has control. The Group +controls an entity when the Group has power over an entity, is exposed to, or has rights to, variable returns +from its involvement with the entity and has the ability to affect these returns through its power over +the entity. The results of subsidiaries are included in the Company's statement of income to the extent of +dividends received and receivable. The Company's investments in subsidiaries are stated at cost less any +impairment losses. +(6) STRUCTURED ENTITIES +A structured entity is an entity that has been designed so that voting or similar rights are not the dominant +factor in deciding who controls the entity, such as when any voting rights relate to administrative tasks +only, and the relevant activities are directed by means of contractual arrangements. +The Group determines whether it is an agent or a principal in relation to those structured entities in which +the Group acts as an asset manager. If an asset manager is agent, it acts primarily on behalf of others and +so does not control the structured entity. It may be principal if it acts primarily for itself, and therefore +controls the structured entity. +The Group has determined that all of its trust products, debt investment plans, equity investment plans +and asset funding plans, which are not controlled by the Group, are unconsolidated structured entities. +Trust products, equity investment plans and asset funding plans are managed by affiliated or unaffiliated +trust companies or asset managers and invest the funds raised in loans or equities of other companies. +Debt investment plans are managed by affiliated or unaffiliated asset managers and its major investment +objectives are infrastructure funding projects. Trust products, debt investment plans, equity investment +plans and asset funding plans finance their operations by issuing beneficiary certificates which entitle the +holders to agreed stake according to contractual terms in the respective trust products', debt investment +plans', equity investment plans' and asset funding plans' income. +The Group holds beneficiary certificates in its trust products, debt investment plans, equity investment +plans and asset funding plans. +154 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(7) ASSOCIATES +An associate is an entity, not being a subsidiary or a jointly controlled entity, in which the Group has a long +term interest of generally not less than 20% of the equity voting rights and over which it is in a position to +exercise significant influence. +The Group's investments in associates are stated in the consolidated statement of financial position at +the Group's share of net assets under the equity method of accounting, less any impairment losses. The +Group's share of post-acquisition profit or loss is recognized in the income statement, and its share of +post-acquisition movements in other comprehensive income is recognized in other comprehensive income +with a corresponding adjustment to the carrying amount of the investment. When the Group's share +of losses in an associate equals or exceeds its interest in the associate, including any other unsecured +receivables, the Group does not recognize further losses, unless it has incurred legal or constructive +obligations or made payments on behalf of the associate. Unrealized gains and losses resulting from +transactions between the Group and its associates are eliminated to the extent of the Group's investments +in the associates, except where unrealized losses provide evidence of an impairment of the asset +transferred. Goodwill arising from the acquisition of associates is included in the carrying amount of the +investment and is neither amortized nor individually tested for impairment. +The financial statements of the associates are prepared for the same reporting period as the parent +company. Where necessary, adjustments are made to bring the accounting policies in line with those of the +Group. +Upon application of the equity method, the Group determines whether it is necessary to recognize an +additional impairment loss on the Group's investments in its associates. The Group determines at each +reporting date whether there is any objective evidence that the investment in the associate is impaired. If +this is the case, the Group calculates the amount of impairment as the difference between the recoverable +amount of the associate and its carrying value and recognizes the amount in the statement of income. +Upon loss of significant influence over the associate, the Group measures and recognizes any remaining +investment at its fair value. Any differences between the carrying amount of the associate upon loss of +significant influence and the fair value of the remaining investment are recognized in profit or loss. +The results of associates are included in the Company's statement of income to the extent of dividends +received and receivable. The Company's investments in associates are treated as non-current assets and are +stated at cost less any impairment losses. +The functional currency of most of overseas subsidiaries is the Hong Kong dollar. At the end of the +reporting period, the assets and liabilities of these overseas subsidiaries are translated into the presentation +currency of the Company at the exchange rates prevailing at the end of the reporting period and their +statements of income are translated into RMB at the average exchange rate for the year. The resulting +exchange differences are recognized in other comprehensive income and accumulated in the exchange +differences on translation of foreign operations reserve. On disposal of a foreign operation, the component +of other comprehensive income relating to that particular foreign operation is recognized in the statement +of income. +Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using +the exchange rates as at the dates of initial transactions. Non-monetary items measured at fair value in a +foreign currency are translated using the exchange rates at the date when the fair value was determined. +The gain or loss arising on translation of a non-monetary item measured at fair value is treated in line with +the recognition of the gain or loss on change in fair value of the item (i.e., translation difference on the +item whose fair value gain or loss is recognized in other comprehensive income or profit or loss is also +recognized in other comprehensive income or profit or loss, respectively). +Foreign currency transactions recorded by the entities in the Group are initially recorded using their +respective functional currency rates prevailing at the dates of the transactions. Monetary assets and +liabilities denominated in foreign currencies are translated at the functional currency rates of exchange +ruling at the end of the reporting period. Differences arising on settlement or translation of monetary items +are recognized in the statement of income. +These financial statements are presented in RMB, which is the Company's functional and presentation +currency. Each entity in the Group determines its own functional currency and items included in the +financial statements of each entity are measured using that functional currency. +(9) FOREIGN CURRENCIES +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +4,005,911 +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +155 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +The Group has assessed the nature of its jointly controlled entities and determined them to be joint +ventures. The Group has rights to the net assets of these jointly controlled entities. The Group's investments +in its jointly controlled entities are accounted for using the equity method of accounting, less any +impairment losses. Refer to Note 3. (7) for details of the equity method of accounting. +(8) JOINTLY CONTROLLED ENTITIES +Notes to Consolidated Financial Statements +The financial statements on pages 145 to 280 were approved and authorized for issue by the Board of +Directors on 15 March 2016 and were signed on its behalf. +For the purpose of the consolidated statement of cash flows, cash and cash equivalents comprise cash on +hand, demand deposits, current accounts with the Central Bank and short term highly liquid investments +including assets purchased under reverse repurchase agreements and others which are readily convertible +into known amounts of cash, are subject to an insignificant risk of changes in value, and have a short +maturity of generally within three months when acquired. +Annual Report 2015 +Retained +controlling +profits +interests +Total +equity +152 +99,075 +64,252 +353,816 +54,203 +10,975 +65,178 +(66) +390 +Non- +752 +54,203 +11,365 +65,930 +9,119 +Transfer of capital reserves to +share capital +9,140 +(9,140) +Dividend declared (Note 16) +(7,860) +(7,860) +Equity transactions with +Appropriations to surplus reserves +Appropriations to general reserves +MA Mingzhe +Director +(66) +on translation +of foreign +operations +Dividend paid to +248 +Capital +Share +capital +As at 1 January 2015 +(in RMB million) +Exchange +differences +Equity attributable to owners of the parent +reserves +For the year ended 31 December 2015 +Consolidated Statement of Changes in Equity +FINANCIAL STATEMENTS +147 +Ping An Insurance (Group) Company of China, Ltd. +YAO Jason Bo +Director +8,871 +For the year ended 31 December 2015 +Surplus +reserve +funds +SUN Jianyi +Director +reserves +General +Conversion of convertible bonds +428 +for the year +428 +for the year +Total comprehensive income +Ping An Insurance (Group) Company of China, Ltd. +Profit for the year +19,196 +7,470 +154,779 +8,892 +Other comprehensive income +Sale of assets under repurchase agreements and purchase of assets under reverse repurchase agreements +of bank and securities businesses are included in the operating activities of consolidated statement cash +flows and sale of assets under repurchase agreements and purchase of assets under reverse repurchase +agreements of insurance business are included in the financing and investing activities of consolidated +statement of cash flows. +The Group's precious metals represent gold and other precious metals. Precious metals that are not related +to the Group's precious metals trading activities are initially measured at acquisition cost and subsequently +measured at the lower of cost and net recoverable amount. Precious metals acquired by the Group for +trading purposes are initially measured at fair value and subsequent changes in fair value are recorded in +statement of income. +(20) PRECIOUS METALS +A finance lease is a lease that transfers substantially all the risks and rewards incidental to ownership of +the leased asset to the lessee. At the commencement of the lease term, the Group recognizes the minimum +lease payments receivable by the Group, the initial direct costs and the unguaranteed residual value in the +finance lease receivable. The difference between (a) the aggregate of the minimum lease payments and +the unguaranteed residual value and (b) the aggregate of their present values is recognized as unearned +finance income. Finance lease receivable net of unearned finance income which represents the Group's net +investment in the finance lease is presented as finance lease receivables in the consolidated statement of +financial position. Unearned finance income is allocated over the lease term based on a pattern reflecting a +constant periodic return on the Group's net investment in the finance lease. +(19) FINANCE LEASE RECEIVABLE AND UNEARNED FINANCE INCOME +The Group enters into purchases of assets under reverse repurchase agreements. Assets purchased under +such agreements are not recognized. The amounts advanced under these agreements are reflected as +assets purchased under reverse repurchase agreements under fixed maturity investments in the statement +of financial position as loans and receivables. The Group may not take physical possession of assets +purchased under such agreements. In the event of default by the counterparty to repay the loan, the Group +has the right to the underlying assets. The difference between the purchasing price and reselling price is +recognized as interest income during the term of the agreement using the effective interest method. +(18) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS AND ASSETS SOLD +UNDER REPURCHASE AGREEMENTS +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +162 +Assets sold under repurchase agreements continue to be recognized but a liability is presented under +'assets sold under agreements to repurchase' for the proceeds from selling such assets. The Group may be +required to provide additional collateral based on the fair value of the underlying assets and such non-cash +collateral assets continue to be carried on the statement of financial position at the end of the reporting +period. The difference between the selling price and repurchasing price is recognized as interest expense +during the term of the agreement using the effective interest method. +(22) PROPERTY AND EQUIPMENT +(18) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS AND ASSETS SOLD +UNDER REPURCHASE AGREEMENTS (CONTINUED) +(21) INVESTMENT PROPERTIES +163 +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +Transfers to, or from, investment properties are made when, and only when, there is evidence of a change in +use or the investment property is sold. +Investment properties are interests in land and buildings that are held to earn rental income and/ +or for capital appreciation, rather than for use in the production or supply of goods or services or for +administrative purposes. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +FINANCIAL STATEMENTS +164 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(21) INVESTMENT PROPERTIES (CONTINUED) +Investment properties are initially measured at cost, which is the fair value of the consideration given to +acquire them, including transaction costs. Subsequently, all investment properties are stated at cost less +accumulated depreciation and accumulated impairment losses. +Depreciation is computed on a straight-line basis, after taking into account the estimated residual value (1% +to 10% of original cost), over the estimated useful lives. The estimated useful lives of investment properties +vary from 20 to 40 years. +If the obligation of a financial liability has been fulfilled, cancelled or expired, the financial liability is +derecognized. If the present financial liability is substituted by the same debtor with another liability +differing in substance, or the terms of the present liability have been substantially modified, this +substitution or modification is treated as derecognition of a present liability and recognition of a new +liability with any arising difference recognized in the statement of income. +The useful life and depreciation methods are reviewed periodically to ensure that the method and period of +depreciation are consistent with the expected pattern of economic benefits from the individual investment +properties. +Continuing involvement that takes the form of a guarantee over the transferred asset is measured at the +lower of the original carrying amount of the asset and the maximum amount of consideration that the +Group could be required to repay. +Impairments do not establish a new cost basis and, accordingly, to the extent an impairment loss has been +previously recorded due to the significant or prolonged criteria described above, any subsequent losses, +including any portion attributable to foreign currency changes, are also recognized in profit or loss until the +asset is derecognized. +(b) the Group has transferred the asset; and either: (a) the Group has transferred substantially all the risks +and rewards of the asset; or (b) the Group has neither transferred nor retained substantially all the +risks and rewards of the asset, but has transferred control of the asset. +Property and equipment, other than construction in progress, are stated at cost less accumulated +depreciation and any impairment losses. An item of property and equipment is derecognized upon disposal +or when no future economic benefits are expected from its use or disposal. Any gain or loss on disposal +or retirement recognized in the statement of income in the year the asset is derecognized is the difference +between the net sales proceeds and the carrying amount of the relevant asset. +(17) DERECOGNITION OF FINANCIAL INSTRUMENTS +If there is objective evidence that an impairment loss has been incurred on an unquoted equity instrument +that is not carried at fair value because its fair value cannot be reliably measured, or on a derivative asset +that is linked to and must be settled by delivery of such an unquoted equity instrument, the amount of +loss is measured as the difference between the asset's carrying amount and the present value of estimated +future cash flows discounted at the current market rate of return for a similar financial asset. Impairment +losses on these assets are not reversed. +Financial assets carried at cost +(16) IMPAIRMENT OF FINANCIAL ASSETS (CONTINUED) +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +161 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +After the Group recognizes an impairment loss of financial assets carried at amortized cost, if there is +objective evidence that the financial assets' value restores and the restoration can be related objectively to +an event occurring after the impairment was recognized, the previously recognized impairment loss shall +be reversed and recognized in profit or loss. However, the reversal shall not result in a carrying amount of +the financial asset that exceeds what the amortized cost would have been had the impairment not been +recognized at the date the impairment was reversed. +For a financial asset that is individually significant, the Group assesses the asset individually for impairment, +and recognizes the amount of impairment in profit or loss. For a financial asset that is not individually +significant, the Group assesses the asset individually for impairment or includes the asset in a group of +financial assets with similar credit risk characteristics and collectively assesses them for impairment. If it +is determined that no objective evidence of impairment exists for an individually assessed financial asset, +whether the financial asset is individually significant or not, the financial asset is included in a group of +financial assets with similar credit risk characteristics and collectively assessed for impairment. Financial +assets for which an impairment loss is individually recognized are not included in the collective assessment +for impairment. +If financial assets carried at amortized cost are impaired, the carrying amount of the financial assets is +reduced to the present value of estimated future cash flows (excluding future credit losses that have not +been incurred) and the reduction is recognized as an impairment loss in the statement of income. The +present value of estimated future cash flows shall be calculated with the financial asset's original effective +interest rate and the related collateral value shall also be taken into account. +Financial assets carried at amortized cost +If after an impairment loss has been recognized on an available-for-sale debt instrument, and the fair +value of the debt instrument increases in a subsequent period whereby the increase can be objectively +related to an event occurring after the impairment losses were recognized, the impairment loss is reversed +which is recognized in profit or loss. Impairment losses recognized for equity instruments classified as +available-for-sale are not reversed through profit or loss. +(15) OFFSETTING OF FINANCIAL INSTRUMENTS +Financial assets and financial liabilities are offset and the net amount reported in the consolidated +statement of financial position when there is a legally enforceable right to offset the recognized amounts +and there is an intention to settle on a net basis or realize the assets and settle the liabilities simultaneously. +The legally enforceable right must not be contingent on future events and must be enforceable in the +normal course of business and in the event of default, insolvency or bankruptcy of the company or the +counterparty. +(16) IMPAIRMENT OF FINANCIAL ASSETS +The Group assesses at the end of the reporting period the carrying amount of financial assets. If there is +any objective evidence that a financial asset is impaired, the Group provides for such impairment losses. +The objective evidence which indicates impairment of financial assets represents events actually occurring +after initial recognition of financial assets which have an impact on the financial assets' estimated future +cash flows, and the impact can be reliably measured. +Available-for-sale financial assets +As at the end of each reporting period, the Group evaluates each of the available-for-sale equity +instruments to determine whether the investments are impaired. If objective evidence of impairment exists, +the Group records an impairment loss in the statement of income equal to the difference between the +cost of the instrument and the current fair value, adjusted for losses recorded in previous periods. Any +unrealized gains or losses previously recognized in the available-for-sale financial assets reserve is removed +and recognized in the statement of income as part of the calculation of impairment loss described above. +When the Group has transferred its right to receive cash flows from an asset or has entered into a +pass-through arrangement, it evaluates if and to what extent it has retained the risk and rewards of +ownership of the asset. When it has neither transferred nor retained substantially all the risks and rewards +of the asset nor transferred control of the asset, the asset is recognized to the extent of the Group's +continuing involvement in the asset. In that case, the Group also recognizes an associated liability. The +transferred asset and the associated liability are measured on a basis that reflects the rights and obligations +that the Group has retained. +Annual Report 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(16) IMPAIRMENT OF FINANCIAL ASSETS (CONTINUED) +Available-for-sale financial assets (continued) +For equity instruments, a significant or prolonged decline in the fair value of an equity instrument is +objective evidence of impairment. In conducting an impairment analysis, the Group considers quantitative +and qualitative evidence. More specifically, the Group collectively considers the magnitude of the decline +in fair value relative to the cost, volatility, and the duration of the decline in evaluating whether a decline +in fair value is significant. The Group considers the period and consistency of the decline in evaluating +whether a decline in fair value is prolonged. The Group generally considers a decline of 50% or more as +significant and a period of 12 months or longer is considered to be prolonged. +The Group also considers qualitative evidence that includes, but is not necessarily limited to the following: +Significant financial difficulty of the investee, including failure to comply with contractual obligations, +financial restructuring, deterioration of going concern expectations; +Adverse changes relative to the investee's technology, market, customer base, macroeconomic +indicators relative to the business, significant legal or regulatory matters. +Ping An Insurance (Group) Company of China, Ltd. +The cost of an item of property and equipment comprises its purchase price and any directly attributable +costs of bringing the asset to its working condition and location for its intended use. Expenditure incurred +after items of property and equipment have been put into operation, such as repairs and maintenance, is +normally charged to the statement of income in the year in which it is incurred. In situations where it can +be clearly demonstrated that the expenditure has resulted in an increase in the future economic benefits +expected to be obtained from the use of an item of property and equipment, and where the cost of the +item can be measured reliably, the expenditure is capitalized as an additional cost of that asset or as a +replacement. +A financial asset (or, when applicable a part of a financial asset or part of a group of similar financial assets) +is derecognized when: +Estimated residual values +Net realizable value is the estimated selling price in the ordinary course of business less the estimated +costs of completion and the estimated costs necessary to make the sale and related taxes. Estimates of net +recoverable amount are based on the most reliable evidence available at the time the estimates are made, +also taking into consideration the purpose for which the inventory is held and the influence after the end of +the reporting period. +At the end of the reporting period, inventory is measured at the lower of its cost and net realizable value. If +the net realizable value is lower than cost, inventory impairment provisions are allotted. +The actual cost of inventory is priced based on moving weighted average method. +The Group's inventories comprise raw materials, product in progress, finished goods, other supplemental +materials, etc. and lands purchased that have been set to be used to build properties for sale by real estate +subsidiaries. Inventory is initially measured at cost which includes purchasing cost, processing cost and +other costs which made the inventory to the present place and status. +(26) INVENTORIES +Foreclosed assets are initially recognized at fair value. The difference between the initial fair value and the +sum of the related loan principal, interest receivable and impairment provision is taken into the statement +of income. At the end of the reporting period, the foreclosed assets are measured at the lower of their +carrying value and net recoverable amount. When the carrying value of the foreclosed assets is higher than +the net recoverable amount, a provision for the decline in value of foreclosed assets is recognized in the +statement of income in 'General and administrative expenses'. +2 28 years +20 40 years +20 30 years +40 50 years +20 years +Estimated useful lives +(25) FORECLOSED ASSETS +Software and others (including patents and know-how, customer relationships and +contract rights, etc.) +Trademarks +Core deposits +Prepaid land premiums +Expressway operating rights +For a financial asset reclassified from the available-for-sale category, the fair value at the date of +reclassification becomes its new amortized cost and any previous gain or loss on that asset that has been +recognized in equity is amortized to profit or loss over the remaining life of the investment using the +effective interest rate (‘EIR'). Any difference between the new amortized cost and the expected cash flows +is also amortized over the remaining life of the asset using the EIR. If the asset is subsequently determined +to be impaired, then the amount recorded in equity is reclassified to the statement of income. +(12) FINANCIAL LIABILITIES +All financial liabilities are recognized initially at fair value and, in the case of loans and borrowings, minus +directly attributable transaction costs. +The Group's financial liabilities mainly include investment contracts without discretionary participation +features ('DPF'), net asset value attributable to unit holders, trade and other payables, borrowings, +insurance payables and derivative financial instruments. +The subsequent measurement of financial liabilities depends on their classification as follows: +Loans and borrowings +Loans and borrowings include subordinated debts. After initial recognition, interest-bearing loans and +borrowings are subsequently measured at amortized cost, using the effective interest rate method unless +the effect of discounting would be immaterial, in which case they are stated at cost. Gains and losses are +recognized in the statement of income when the liabilities are derecognized as well as through the effective +interest rate amortization process. Amortized cost is calculated by taking into account any discount or +premium on acquisition and fees or costs that are an integral part of the effective interest rate. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Inventory impairment provisions should be accrued when the cost of individual inventory item is higher +than its net realizable value. +166 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Depreciation is calculated on the straight-line basis to write off the cost of each item of property and +equipment to its residual value over its estimated useful life. The principal assumptions used for this +purpose are as follows: +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(11) INVESTMENTS AND OTHER FINANCIAL ASSETS +Financial assets within the scope of IAS 39 are classified as financial assets at fair value through profit +or loss, held-to-maturity financial assets, loans and receivables and available-for-sale financial assets, as +appropriate. +The classification depends on the purpose for which the investments were acquired or originated. Financial +assets are classified as at fair value through profit or loss where the Group's documented investment +strategy is to manage financial investments on a fair value basis, because the related liabilities are also +managed on this basis. The available-for-sale and held-to-maturity categories are used when the relevant +liabilities (including shareholders' funds) are relatively passively managed and/or carried at amortized cost. +All regular way purchases and sales of financial assets are recognized on the trade date, i.e., the date the +Group commits to purchase or sell the asset. Regular way purchases or sales of financial assets require +delivery of assets within the time frame generally established by regulation or convention in the market +place. +Financial instruments at fair value through profit or loss have two sub-categories namely financial +instruments held for trading and those designated at fair value through profit or loss at inception. Financial +instruments typically bought with the intention to sell in the near future are classified as held for trading. A +financial instrument can only be designated at inception as at fair value through profit or loss and cannot +be subsequently changed. For financial instruments designated at fair value through profit or loss, the +following criteria must be met: +the designation eliminates or significantly reduces the inconsistent treatment that would otherwise +arise from measuring the assets or liabilities or recognizing the gains or losses on them on a different +basis; or +the assets and liabilities are part of a group of financial assets, financial liabilities or both which are +managed and their performance evaluated on a fair value basis, in accordance with a documented risk +management or investment strategy; or +the financial asset contains an embedded derivative that needs to be separately recorded. +These financial instruments are initially recorded at fair value. Subsequent to initial recognition, they +are remeasured at fair value. Fair value adjustments and realized gains and losses are recognized in the +statement of income. +Financial assets at fair value through profit or loss include derivative financial instruments. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Held-to-maturity financial assets are non-derivative financial assets that comprise fixed or determinable +payments and maturities of which the Group has the positive intention and ability to hold until maturity. +Investments intended to be held for an undefined period are not included in this classification. These +investments are initially recognized at cost, being the fair value of the consideration paid for the acquisition +of the investment. All transaction costs directly attributable to the acquisition are also included in the cost +of the investment. Subsequent to initial recognition, these investments are carried at amortized cost using +the effective interest method and less any provision for impairment. The amortized cost is computed as the +amount initially recognized minus principal repayments, plus or minus the cumulative amortization using +the effective interest method of any difference between the initially recognized amount and the maturity +amount. This calculation includes all fees and points paid or received between parties to the contract that +are an integral part of the effective interest rate, transaction costs and all other premiums and discounts. +Gains and losses are recognized in the statement of income when the investments are derecognized or +impaired, as well as through the amortization process. +Ping An Insurance (Group) Company of China, Ltd. +157 +FINANCIAL STATEMENTS +158 +58 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(11) INVESTMENTS AND OTHER FINANCIAL ASSETS (CONTINUED) +Loans and receivables are non-derivative financial assets with fixed or determinable payments that are +not quoted in an active market. It includes policy loans. Loans and receivables acquired by the Group +are initially recognized at cost, being the fair value of the consideration paid for the acquisition of the +investment. All transaction costs directly attributable to the acquisition are also included in the cost +of the investment. Subsequent to initial recognition, these investments are carried at amortized cost, +using the effective interest method less any provision for impairment. Gains and losses are recognized +in the statement of income when the investments are derecognized or impaired, as well as through the +amortization process. Policy loans originated by the Group are carried at amortized cost. +Available-for-sale financial investments include equity and debt securities. Equity investments classified +as available-for-sale are those, which are neither classified as held for trading nor designated at fair +value through profit or loss. Debt securities in this category are those that are intended to be held for an +indefinite period of time and which may be sold in response to needs for liquidity or in response to changes +in the market conditions. +After initial recognition, available-for-sale financial assets are subsequently measured at fair value, with +unrealized gains or losses recognized as other comprehensive income in the capital reserve until the asset +is derecognized, at which time, the cumulative gain or loss is recognized in investment income, or until +the investment is determined to be impaired, when the cumulative loss is recognized in the statement of +income in investment income and removed from the capital reserve. +Reclassification of financial assets with fixed or determinable payments and fixed maturity from available +for sale to held-to-maturity is permitted when the Group has the ability and intention to hold the financial +asset until maturity. +Annual Report 2015 +(12) FINANCIAL LIABILITIES (CONTINUED) +After allotting inventory impairment provisions, if the influencing factors of previous inventory impairment +provisions have disappeared, and hence the net realizable value of the inventories are higher than their +book values, the previous written down amount should be recovered and the reversed amount which is +within the amount of original allotted inventory impairment provisions should be included in current profit +and loss. +Convertible bonds comprise of the liability and equity components. The liability component, representing +the obligation to make fixed payments of principal and interest, is classified as liability and initially +recognized at the fair value, calculated using the market interest rate of a similar liability that does not have +an equity conversion option, and subsequently measured at amortized cost using the effective interest +method. The equity component, representing an embedded option to convert the liability into common +shares, is initially recognized in 'Others' under 'Reserves' as the difference between the proceeds received +from the convertible bonds as a whole and the amount of the liability component. Any directly attributable +transaction costs are allocated to the liability and equity components in proportion to the allocation of +proceeds. +(d) Trademarks +Prepaid land premiums are prepaid under PRC law for fixed periods. Prepaid land premiums are initially +stated at cost and subsequently amortized on the straight-line basis over the lease terms. All of the Group's +prepaid land premiums are related to lands located in Mainland China. +(c) Prepaid land premiums +Expenditures on acquiring the expressway operating rights are capitalized as intangible assets and +subsequently amortized on the straight-line basis over the contract terms. +(b) Expressway operating rights +Core deposits are accounts that a financial institution expects to maintain for an extended period of time +due to ongoing business relationships. The intangible asset value associated with core deposits reflects +the present value of additional cash flow resulted from the use of the deposits at a lower cost alternative +source of funding in the future periods. +(a) Core deposits +Intangible assets with indefinite useful lives are tested for impairment annually either individually or at the +cash-generating unit level. Such intangible assets are not amortized. The useful life of an intangible asset +with an indefinite life is reviewed annually to determine whether the indefinite life assessment continues to +be supportable. If not, the change in the useful life assessment from indefinite to finite is accounted for on +a prospective basis. +Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible +assets acquired in a business combination is the fair value as at the date of acquisition. The useful lives +of intangible assets are assessed to be either finite or indefinite. Intangible assets with finite lives are +subsequently amortized on the straight-line basis over the useful economic life and assessed for impairment +whenever there is an indication that the intangible asset may be impaired. The amortization period and the +amortization method for an intangible asset with a finite useful life are reviewed at least at each financial +year end. +(24) INTANGIBLE ASSETS (OTHER THAN GOODWILL) +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Annual Report 2015 +Trademarks are initially stated at cost and subsequently amortized on the straight-line basis over the +estimated useful lives. +Ping An Insurance (Group) Company of China, Ltd. +No provision for depreciation is made on construction in progress until such time the relevant assets are +completed and ready for use. +Construction in progress mainly represents costs incurred in the construction of building premises, as well +as the cost of equipment pending installation, less any impairment losses. +(23) CONSTRUCTION IN PROGRESS +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +The useful lives and depreciation methods are reviewed periodically to ensure that the method and period +of depreciation are consistent with the expected pattern of economic benefits from the items of property +and equipment. +510 years +Over the shorter of economic +useful lives and terms of the leases +20 40 years +315 years +1% - 10% +0% - 10% +1% - 10% +Equipment, furniture and fixtures +Motor vehicles +Buildings +Convertible bonds +Estimated useful lives +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 165 +Leasehold improvements +Financial guarantee contracts +FINANCIAL STATEMENTS +Financial guarantee contracts issued by the Group are those contracts that require a payment to be made +to reimburse the holder for a loss it incurs because the specified debtor fails to make a payment when due +in accordance with the terms of a debt instrument. The Group initially measures such contracts at fair value, +being the premium received. This amount is recognized ratably over the period of the contract to fees and +commission income. Subsequently, the liabilities are measured at the higher of the initial fair value less +cumulative amortization recognized in the statement of income, and the fair value of the provision related +to the Group's obligation under the contract. +Apart from the above financial guarantee contracts issued by the Group's banking operations which are +accounted for under IAS 39, the Group has also regarded certain contracts it issued with financial guarantee +element as insurance contracts and has used the accounting method applicable to insurance contracts, and +accordingly has elected to apply IFRS 4 to account for such contracts (Note 3. (29)). +(13) DERIVATIVE FINANCIAL INSTRUMENTS +The Group's derivative financial instruments mainly include interest rate swaps, options embedded in +convertible bonds purchased by the Group, equity warrants, forward currency contracts and credit related +derivatives. Derivative financial instruments are classified as held for trading unless they are designated as +effective hedging instruments. All derivatives are carried as assets when the fair values are positive and as +liabilities when the fair values are negative. +Embedded derivatives are treated as separate derivatives and are recorded at fair value if their economic +characteristics and risks are not closely related to those of the related host contract and the host contract +is not itself recorded at fair value through profit or loss. Embedded derivatives that meet the definition of +insurance contracts are treated and measured as insurance contracts. +Derivative financial instruments held for trading are typically entered into with the intention to settle in +the near future. These instruments are initially recorded at fair value. Subsequent to initial recognition, +these instruments are remeasured at fair value. Fair value adjustments and realized gains and losses are +recognized in the statement of income. +Annual Report 2015 +159 +FINANCIAL STATEMENTS +160 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +Ping An Insurance (Group) Company of China, Ltd. +(14) FAIR VALUE OF FINANCIAL INSTRUMENTS +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2015 +On conversion of the bonds into shares, the amount transferred to 'Share capital' is calculated as the par +value of the shares multiplied by the number of shares converted. The difference between the carrying +value of the related component of the converted bonds and the amount transferred to 'Share capital' is +recognized in 'Share premium' under 'Reserves'. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +The useful lives of intangible assets are set as below: +(24) INTANGIBLE ASSETS (OTHER THAN GOODWILL) (CONTINUED) +When equity investments have no quoted price in active market and their fair value cannot be reliably +measured, such investments are stated at cost less any impairment losses. +Notes to Consolidated Financial Statements +The fair value of floating rate and overnight deposits with credit institutions is their carrying value. The +carrying value is the cost of the deposit and accrued interest. The fair value of fixed interest bearing +deposits is estimated using discounted cash flow techniques. Expected cash flows are discounted at current +market rates for similar instruments at the end of the reporting period. +For financial instruments where there is no active market, the fair value is determined by using valuation +techniques. Such techniques include using recent arm's length transactions, reference to the current +market value of another instrument which is substantially the same, discounted cash flow analysis and/ +or option pricing models. For discounted cash flow techniques, estimated future cash flows are based on +management's best estimates and the discount rate used is a market related rate for similar instruments. +Certain financial instruments, including derivative financial instruments, are valued using pricing models +that consider, among other factors, contractual and market prices, correlation, time value of money, credit +risk, yield curve volatility factors and/or prepayment rates of the underlying positions. The use of different +pricing models and assumptions could produce materially different estimates of fair values. +The fair value of financial instruments that are actively traded in organized financial markets is determined +by reference to quoted market bid prices for assets and offer prices for liabilities, at the close of business +at the end of the reporting period. If quoted market prices are not available, reference can also be made to +broker or dealer price quotations. +(a) the rights to receive cash flows from the asset have expired; or +Premium receipts are recognized not as premium income, but rather as liabilities, presented as +investment contract liabilities. For those non-life investment type policies without guaranteed +benefits, the related contract liabilities are measured at fair value and the related transaction costs +are recognized in the statement of income. For other investment contracts, the related liabilities are +initially measured at fair value and subsequently measured at amortized cost. Commissions, net of +receipts from initial charges that are meant to compensate such costs, are recognized as transaction +costs in the initial amount of the liabilities. +Annual Report 2015 +Charges including policy administration fees are recognized as other income during the period of +service provided. +(33) INVESTMENT CONTRACTS +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(32) DPF IN LONG TERM LIFE INSURANCE CONTRACTS AND INVESTMENT CONTRACTS +Some of the Group's long term life insurance contracts and investment contracts contain a discretionary +participating feature, which is a contractual right to receive additional benefits as a supplement to +guaranteed benefits. These contracts are collectively called participating contracts. Under the current +PRC insurance regulations, the Group is obligated to pay to the policyholders of participating contracts +at least 70% of the distributable surplus in each period, which includes net investment spread arising from +the assets supporting these contracts and mortality gains or losses on the pool of contracts to which the +participating contract belongs. The amounts to be collectively allocated to the policyholders are referred +to as the eligible surplus. The amount and timing of the subsequent distribution of the eligible surplus +to individual policyholders of participating contracts is subject to future declarations by the Group. As +long as the eligible surplus has not been declared and paid, it is included in the long term life insurance +policyholders' reserves and investment contract reserves. To the extent that there is a subsequent +change in the expected future eligible surplus due to realized and unrealized gains, which may be paid to +policyholders of participating insurance contracts in the future under the policy terms, such a change in +surplus is included in long term life insurance policyholders' reserves and investment contract reserves. +At the end of each reporting period, liability adequacy tests are performed on the unearned premium +reserves, claim reserves and long term life insurance policyholders' reserves. If the insurance contract +liabilities re-calculated with the insurance actuarial methods exceeds their carrying amounts on date of +the liability adequacy test, an additional provision is made for the respective insurance contract liabilities +based on the difference and charged in the statement of income. Otherwise, no adjustment is made for the +respective insurance contract liabilities. +Liability adequacy test +(31) INSURANCE CONTRACT LIABILITIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +A shadow accounting adjustment is applied to recognize the change in surplus in other comprehensive +income to the extent that such change is derived from unrealized gains or losses on supporting assets +recognized directly in other comprehensive income. +171 +The deposit components separated from the above universal life insurance contracts are accounted for as +follows: +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(34) INVESTMENT-LINKED BUSINESS +The individual investment-linked contracts of the Group contain significant insurance risks and are classified +as insurance contracts. These policies also contain both insurance components and deposit components. +The deposit components are unbundled from these hybrid insurance contracts. The rest of the contracts +are accounted for as insurance contracts. The group investment-linked contracts of the Group that do not +contain significant insurance risks are classified as investment contracts. +The assets and liabilities related to investment-linked contracts which are regarded as insurance contracts +are presented as policyholder account assets and liabilities in respect of insurance contracts. The assets and +liabilities related to investment-linked contracts which are regarded as investment contracts are presented +as policyholder account assets and liabilities in respect of investment contracts. The assets and liabilities +of each investment-linked fund are segregated from each other and from the rest of the Group's invested +assets for record keeping purposes. As the investment risks of investment-linked contracts were fully borne +by policyholders, the assets and liabilities related to investment-linked contracts were not included in the +analysis of risk management in Note 47. +The group investment-linked contracts and the deposit component unbundled from the above individual +investment-linked insurance contracts are accounted for as follows: +Premium receipts are recognized not as premium income, but rather as liabilities, presented in +policyholder account liabilities. These liabilities are initially measured and subsequently carried at fair +value. Commissions, net of receipts from initial charges that are meant to compensate such costs, are +recognized as transaction costs in the statement of income. +Charges including account management fees and surrender charges are calculated at a fixed amount +or certain percentage of policy account liabilities. Account management fees are recognized as other +income during the period of service provided and surrender charges are recognized as other income as +incurred. +Assets of investment-linked contracts are initially measured and subsequently carried at fair value, +presented as policyholder account assets. +(35) UNIVERSAL LIFE BUSINESS +Ping An Insurance (Group) Company of China, Ltd. +The universal life contracts of the Group contain significant insurance risks and are classified as insurance +contracts. These policies also contain both insurance components and deposit components. The deposit +components are separated from these hybrid insurance contracts. The rest of the contracts are accounted +for as insurance contracts as described in Note 3. (31). +FINANCIAL STATEMENTS +Annual Report 2015 +When measuring insurance contract liabilities, the expected period of future net cash outflows is the entire +insurance period. For insurance policies with a guaranteed renewal option, the expected period is extended +to the date when the option to renew policy ceases if the probability that the policyholders may execute +the option is high and the Group does not have the right to reprice the premium. +The key assumptions used in the measurement of long term life insurance policyholders' reserves include +insurance accident occurrence rates, lapse and surrender rates, expense assumptions, policy dividend +assumptions, discount rate, etc. In deriving these assumptions, the Group uses information currently +available as at the end of the reporting period. Changes in assumptions are recognized immediately in the +statement of income. +Non-guaranteed benefits under the insurance contracts arising from constructive obligations, +including policyholder dividends, etc; +Reasonable expenses necessary for policy administration and claims handling, including policy +maintenance expenses, claim expenses, etc. +Expected future cash inflows represent cash inflows arising from assuming liabilities under the +insurance contracts, including premium income and other charges. +A reasonable estimate of expected future net cash flows is determined based on information currently +available as at the end of the reporting period. +Margins are considered and separately measured in determining insurance contract liabilities. Margins are +released in the statement of income over the insurance coverage period using systematic and reasonable +methods. Margins include risk margin and residual margin. +Risk margin represents provision for the uncertainty associated with the future net cash flows. The +Group determines risk margins of the long term life insurance policyholders' reserves using the +scenario comparison method. The unfavorable scenarios are determined according to the uncertainty +and impact of expected net cash outflows. +At inception of an insurance contract, any 'day-one' gain is not recognized in the statement of income, +but included in the insurance contract liabilities as a residual margin. The residual margin is calculated +net of certain acquisition costs, mainly consisting of commission expenses on insurance operations. At +inception of an insurance contract, any 'day-one' loss is recognized in the statement of income. Any +residual margin is subsequently measured based on the assumptions of the years when the policies +become effective, and will not be adjusted for future change in assumptions. For non-life insurance +contracts, the Group amortizes the residual margin which is embedded in the unearned premium +reserves on a time basis during the whole insurance coverage period and records it in profit or loss. +For life insurance contracts, the Group amortizes the residual margin on the basis of the sums insured +or the number of policies during the whole insurance coverage period. +Annual Report 2015 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 169 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +170 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +When measuring insurance contract liabilities, the time value of money is considered. The related future +cash flows are discounted when the impact of time value of money is significant. For short duration +contracts whose duration is within one year, the cash flows are not discounted. The discount rates used in +the measurement of time value of money is determined with reference to information currently available as +at the end of the reporting period and is not locked. +Unearned premium reserves +The unearned premium reserves are provided for unexpired insurance obligations of property and casualty +and short term life insurance contracts. +Unearned premium reserves are measured using the unearned premium approach. At inception of the +insurance contracts, unearned premium reserves are measured based on written premiums, with deductions +made for commissions, business tax, insurance guarantee fund, regulatory charges and other incremental +costs. Subsequent to initial recognition, unearned premium reserves are measured on a 1/365 basis. +Claim reserves +Claim reserves are insurance contract liabilities provided for insurance claims of the property and casualty +and short term life insurance contracts. Claim reserves include incurred and reported reserves, incurred but +not reported ('IBNR') reserves and claim expense reserves. +Incurred and reported reserves are measured at amounts not higher than the sum insured of the insurance +contracts, using the case-by-case estimate method and average claim per case method, based on a +reasonable estimate of ultimate claim amounts as well as margins. +IBNR are measured according to the nature and distribution of insurance risks, claims development, +experience data, etc., using the chain ladder method, the Bornhuetter-Ferguson method, the loss ratio +method and the average claim per case method, based on a reasonable estimate of ultimate claim amounts +as well as margins. +Claim expense reserves are measured based on a reasonable estimate of ultimate necessary claim expenses +in the future by using the case-by-case estimate method and ratio allocation method as well as margins. +Long term life insurance policyholders' reserves +Long term life insurance policyholders' reserves are insurance contract liabilities provided for long term life +and health insurance contracts. +The Group determines risk margins of the long term life insurance policyholders' reserves using the scenario +comparison method. The unfavorable scenarios are determined according to the uncertainty and impact of +expected net cash outflows. +(31) INSURANCE CONTRACT LIABILITIES (CONTINUED) +Premium receipts are recognized not as premium income, but rather as liabilities, presented in +policyholder contract deposits. These liabilities are initially measured at fair value and subsequently +measured using a discounted cash flow model. Commissions, net of receipts from initial charges that +are meant to compensate such costs, are recognized as transaction costs in the initial amount of the +liabilities. +(37) REVENUE RECOGNITION (CONTINUED) +172 +The insurance contract liabilities of the Group include long term life insurance policyholders' reserves, +unearned premium reserves and claim reserves. +When measuring insurance contract liabilities, the Group classifies insurance contracts whose insurance +risks are of similar nature as a measurement unit. Property and casualty and short term life insurance +policies are grouped into certain measurement units by lines of business. For long term life insurance +policies, the Group mainly considers the characteristics of the policies, including product type, gender, age, +and durations of policies, when determining the measurement units. +Insurance contract liabilities are measured based on a reasonable estimate of amount of payments when +the Group fulfils the relevant obligations under the insurance contracts, which represents the difference +between expected future cash outflows and inflows under such contracts, i.e., the expected future net cash +outflows. +Expected future cash outflows represent reasonable cash outflows which are necessary for the +Group to fulfill the obligations under the insurance contracts (including benefits attributable to the +policyholders), and mainly include: +Guaranteed benefits under the insurance contracts, including claims, mortality benefits, disability +benefits, morbidity benefits, survival benefits and maturity benefits; +(c) Medical benefits +The employees of the Group are entitled to participate in various government-sponsored housing funds. +The Group contributes on a monthly basis to these funds based on certain percentages of the salaries of +the employees. The Group's liability in respect of these funds is limited to the contributions payable in each +period. +(b) Housing benefits +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +the related government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +group life insurance but the amounts involved are insignificant. +(a) Pension obligations +(41) EMPLOYEE BENEFITS +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(31) INSURANCE CONTRACT LIABILITIES +For the year ended 31 December 2015 +Annual Report 2015 +176 +16 +The Company settles with the awardees under the share purchase scheme upon vesting. +At the end of each reporting period, the Group revises its estimates of the number of awarded shares +that are expected to vest based on the non-marketing performance and service conditions. It recognizes +the impact of the revision to original estimates, if any, in the statement of income, with a corresponding +adjustment to equity. +The total amount to be expensed is determined by reference to the fair value of the shares granted, which +includes the impact of market performance conditions (for example, an entity's share price) but excludes +the impact of any service and non-market performance vesting conditions (for example, profitability, sales +growth targets and remaining an employee of the entity over a specified time period) and includes the +impact of any non-vesting conditions (for example, the requirement for employees to save or holding shares +for a specified period of time). The Group also estimates the number of total shares expected to vest taking +into consideration of service and non-market performance conditions. Total expense based on fair value of +the shares granted and number of shares expected to vest is recognized over the vesting period. +The Group operates an equity-settled, share-based compensation plan (share purchase scheme), under +which the Group receives services from employees as consideration for equity instruments. +Equity-settled share-based payment transactions +(42) SHARE-BASED PAYMENT +The Group makes monthly contributions for medical benefits to the local authorities in accordance with the +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. +175 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Annual Report 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(27) IMPAIRMENT OF NON-FINANCIAL ASSETS +The Group assesses at each reporting date whether there is an indication that a non-financial asset other +than deferred tax assets may be impaired. If any such indication exists, or when annual impairment testing +for a non-financial asset is required, the Group makes an estimate of the asset's recoverable amount. A +non-financial asset's recoverable amount is the higher of the asset's or cash-generating unit's fair value +less costs to sell and its value in use and is determined for an individual asset, unless the asset does not +generate cash inflows that are largely independent of those from other assets or groups of assets, in +which case the recoverable amount is determined for the cash-generating unit to which the asset belongs. +Where the carrying amount of a non-financial asset exceeds its recoverable amount, the asset is considered +impaired and is written down to its recoverable amount. In assessing value in use, the estimated future +cash flows are discounted to their present value using a pre-tax discount rate that reflects current market +assessments of the time value of money and the risks specific to the asset. In determining fair value less +costs to disposal, an appropriate valuation model is used. These calculations are corroborated by valuation +multiples, quoted share prices for publicly traded subsidiaries or other available fair value indicators. +For non-financial assets other than goodwill, an assessment is made at each reporting date as to whether +there is any indication that previously recognized impairment losses may no longer exist or may have +decreased. If such an indication exists, the Group makes an estimate of the recoverable amount. A +previously recognized impairment loss is reversed only if there has been a change in the estimates used to +determine the asset's recoverable amount since the last impairment loss was recognized. If that is the case, +the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot +exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss +been recognized for the asset in prior years. Such a reversal is recognized in the statement of income. +Goodwill is reviewed for impairment, annually or more frequently if events or changes in circumstances +indicate that the carrying value may be impaired. Impairment is determined by assessing the recoverable +amount of the cash-generating unit (or group of cash-generating units), to which the goodwill relates. The +recoverable amount is the higher of its fair value less costs to disposal and its value-in-use, determined +on an individual asset (or cash-generating unit) basis, unless the individual asset (or cash-generating unit) +does not generate cash flows that are largely independent from those of other assets or groups of assets +(or groups of cash-generating units). Impairment losses recognized in relation to goodwill are not reversed +for subsequent increases in its recoverable amount. +Intangible assets with indefinite useful lives are tested for impairment annually at each year end either +individually or at the cash-generating unit level, as appropriate. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +167 +FINANCIAL STATEMENTS +168 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +According to the 'Administrative Regulations on the Insurance Guarantee Fund' (Baojianhuiling [2008] No.2), +the Group calculates the insurance guarantee fund as follows: +0.8% of the premium income for non-investment type property insurance, 0.08% of the consideration +received for investment type property insurance with guaranteed return, and 0.05% of the consideration +received for investment type property insurance without guaranteed return; +0.15% of the consideration received for life insurance with guaranteed return, and 0.05% of the +consideration received for life insurance without guaranteed return; +0.8% of the premium income for short term health insurance, and 0.15% of the premium income for long +term health insurance; and +0.8% of the premium income for non-investment type accident insurance; 0.08% of the consideration +received for investment type accident insurance with guaranteed return, and 0.05% of the consideration +received for investment type accident insurance without guaranteed return. +No additional provision is required when the accumulated insurance guarantee fund balances of Ping An +Life Insurance Company of China, Ltd. ('Ping An Life'), Ping An Annuity Insurance Company of China, Ltd. +('Ping An Annuity') and Ping An Health Insurance Company of China, Ltd. ('Ping An Health') reach 1% of +their respective total assets. For Ping An Property & Casualty Insurance Company of China, Ltd. ('Ping An +Property & Casualty'), no additional provision is required when the accumulated balance reaches 6% of its +total assets. Insurance guarantee fund levy is charged to expenses as incurred. +The revenue and premium income used in the calculation of the insurance guarantee fund is the amount +agreed in the insurance policies. +(29) INSURANCE CONTRACTS +Insurance contracts are those contracts under which the Group has accepted significant insurance risk from +the policyholders by agreeing to compensate the policyholders if a specified uncertain future event (the +insured event) adversely affects the policyholders. Insurance contracts are classified as direct insurance +contracts and reinsurance contracts. The significance of insurance risk as determined by the Group is mainly +dependent on the magnitude of its potential effect. +Some insurance contracts contain both an insurance component and a deposit component. The Group +chooses to unbundle those components, if the insurance component and the deposit component are +distinct and separately measurable. The unbundled insurance component is accounted for according to +IFRS 4 and the unbundled deposit component is accounted for according to relevant accounting policies. If +the insurance component and the deposit component are not distinct and separately measurable, the whole +contract is accounted for as an insurance contract. +(30) SIGNIFICANT INSURANCE RISK TESTING +For other insurance contracts issued by the Group, tests are performed to determine if the contracts +contain significant insurance risk, and contracts of similar nature are grouped together for this purpose. +When performing the significant insurance risk test, the Group makes judgments in sequence as to whether +the contract transfers insurance risk, whether the contract has commercial substance, and whether the +transferred insurance risk is significant. +(28) INSURANCE GUARANTEE FUND +Fair value changes on available-for-sale financial assets related to the universal life insurance portfolio +are recognized in other comprehensive income. Changes in the insurance liabilities for the universal life +insurance portfolio is also recognized in other comprehensive income to the extent that such change +is derived from fair value changes on available-for-sale financial assets related to the universal life +insurance portfolio attributable to policyholders. +Ping An Insurance (Group) Company of China, Ltd. +Where the Group is the lessee, rentals payable under operating leases are charged to the statement of +income on the straight-line basis over the lease terms. The aggregate benefit of incentives provided by the +lessor is recognized as a reduction in rental expenses over the lease terms on the straight-line basis. +(c) Interest income +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +173 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +Revenues from investment contracts issued by the Group are charged fees for policy administration, +investment management, surrenders or other contract services. The fees may be for fixed amounts or vary +with the amounts being managed, and will generally be charged as an adjustment to the policyholder's +balance. The fees are recognized as revenue in the period in which they are due unless they relate to +services to be provided in future periods which would be deferred and recognized as the service is +provided. Initiation and other front-end fees are charged for certain investment contracts recorded at +amortized cost and are recognized through an adjustment to the effective yield. +(b) Income from investment contracts +Reinsurance premiums are recognized as revenue in accordance with the terms stated in the reinsurance +contracts. Accounting policies for reinsurance contracts are described in Note 3. (38). +Premiums from long term life insurance contracts with installment or single payments are recognized +as revenue when due. Premiums from property and casualty and short term life insurance contracts are +recognized as revenue based on the amount of total premium stated in the contracts. +Interest income for interest bearing financial instruments, is recognized in the statement of income using +the effective interest rate method. When a financial asset is impaired, the Group reduces the carrying +amount to its recoverable amount, being the estimated future cash flow discounted at the original effective +interest rate of the instrument, and continues unwinding the discount as interest income. +Premium income and reinsurance premium income is recognized when the insurance contracts are issued, +related insurance risk is undertaken by the Group, it is probable that related economic benefits will flow to +the Group and related income can be reliably measured. +Revenue is recognized when it is probable that the economic benefits associated with the transaction will +flow to the Group and the amount of the revenue can be measured reliably. The Group's main revenue is +recognized on the following bases: +(37) REVENUE RECOGNITION +The amount recognized as a provision shall be the best estimate of the expenditure required to settle the +present obligation at the end of the reporting period with the consideration of risks, uncertainties and the +present value. Provisions shall be reviewed at the end of each reporting period and adjusted to reflect the +current best estimate. +A reliable estimate can be made of the amount of the obligation. +It is probable that an outflow of resources embodying economic benefits will be required to settle the +obligation; and +An entity has a present obligation as a result of a past event; +Except for contingent considerations deriving from or contingent liabilities assumed in business +combinations, contingent liabilities are recognized as provisions if the following conditions are met: +A provision is recognized when a present obligation (legal or constructive) has arisen as a result of a past +event and it is probable that a future outflow of resources will be required to settle the obligation, provided +that a reliable estimate can be made of the amount of the obligation. When the effect of discounting +is material, the amount recognized is the present value at the end of the reporting period of the future +expenditures expected to be required to settle the obligation. +(36) PROVISIONS +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +(a) Gross premium +Annual Report 2015 +(d) Fees and commission income of non-insurance operations +Fee income earned from services that are provided over a certain period of time +Where the Group is the lessor, assets leased by the Group under operating leases are included in investment +properties and rentals receivable under such operating leases are credited to the statement of income on +the straight-line basis over the lease terms. +Leases where substantially all the rewards and risks of ownership of assets remain with the lessor are +accounted for as operating leases. +(40) OPERATING LEASES +Policyholder dividends represent dividends payable by the Group to policyholders in accordance with the +terms of direct insurance contracts. The dividends are calculated and provided based on the dividend +allocation method and the results of actuarial valuation. +(39) POLICYHOLDER DIVIDENDS +Upon receipt of the statement of the reinsurance business, the Group adjusts the reinsurance premium +income and reinsurance expenses, and then recognizes the adjusted amounts through profit or loss +according to the ceding company statements. +During the period of recognizing reinsurance premium income, the Group determines reinsurance expenses +according to the reinsurance contracts and recognizes the expenses through profit or loss. As for profit +commission, the Group recognizes it as a reinsurance expense through profit or loss according to the +reinsurance contracts when it is feasible to determine the amount of profit commission to be paid to the +reinsurers. +Inward reinsurance business +As a cedent, the Group presents in the statement of financial position the assets arising from reinsurance +contracts and the liabilities arising from insurance contracts separately instead of offsetting the assets +and liabilities. The Group also presents in the statement of income the income derived from reinsurance +contracts and the expenses incurred for insurance contracts separately instead of offsetting the income and +expenses. +Outward reinsurance arrangements do not relieve the Group from its obligations to policyholders. When +recognizing premium income from insurance contracts, the Group calculates to determine the amount of +premium ceded and reinsurers' share of expenses and recognize them through profit or loss according +to reinsurance contracts. When calculating unearned premium reserves, claim reserves and long term +life policyholders' reserves of insurance contracts, the Group estimates the reinsurance related cash +flows according to the reinsurance contracts, considers the risk margin when determining the amount of +insurance contract reserves to be recovered from reinsurers, and recognizes reinsurers' share of insurance +contract liabilities. When insurance contract liabilities are reduced for actual payment of claims and claim +expenses, reinsurers' share of insurance contract liabilities are reduced accordingly. In the meantime, the +Group calculates to determine the amount of claim expenses to be recovered from the reinsurers according +to the reinsurance contracts and recognizes the amount through profit or loss. When there is an early +termination of an insurance contract, the Group calculates to determine the adjustment amount of premium +ceded and reinsurers' share of expenses according to the reinsurance contracts and recognizes the amount +through profit or loss, and the balance of reinsurers' share of insurance contract liabilities is reversed +accordingly. +Outward reinsurance business +The Group undertakes inward and outward reinsurance in the normal course of operations. All of the +reinsurance business of the Group has significant insurance risk transfer. +The Group earns fees and commission income of non-insurance operations from a diverse range of services +it provides to its customers. Fee income can be divided into the following main categories: +(38) REINSURANCE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +174 +Revenue from the sale of goods is recognized when the significant risks and rewards of ownership have +been transferred to the buyer, provided that the Group maintains neither managerial involvement to the +degree usually associated with ownership, nor effective control over the goods sold. +(g) Sale of goods +Expressway toll fee income is recognized upon the completion of services. +(f) Expressway toll fee income +Dividend income is recognized when the right to receive dividend payment is established. +(e) Dividend income +Fees arising from negotiating or participating in the negotiation of a transaction for a third party, such as +the arrangement of the acquisition of shares or other securities or the purchase or sale of businesses, are +recognized on the completion of the underlying transaction. Fees or components of fees that are linked +to a certain performance are recognized after fulfilling the corresponding criteria. These fees may include +underwriting fees, corporate finance fees, brokerage fees. Loan syndication fees are recognized in the +statement of income when the syndication has been completed and the Group retains no part of the loans +for itself or retains part at the same effective interest rate as for the other participants. +Fee income from providing transaction services +Fees earned from the provision of services over a period of time are accrued over that period. These +fees include investment fund administration fees, custodian fees, fiduciary fees, credit related fees, asset +management fees, portfolio and other management fees, advisory fees, etc. However, loan commitment +fees for loans that are likely to be drawn down are deferred (together with any incremental costs) and +recognized as an adjustment to the effective interest rate on the loan. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Insurance policies that are not considered insurance contracts under IFRS 4 are classified as investment +contracts. These policies do not contain significant insurance risk. +Ping An Insurance (Group) Company of China, Ltd. +700,000,000 +USD50,000 +100.00% +99.51% +Project investment, +British Virgin Islands, +Corporation +Ansheng Investment Company Limited +4,330,500,000 +100.00% +99.88% +Investment management, +Shanghai +Shanghai Pingpu Investment Co., Ltd. (v) Shanghai, Corporation +100,000,000 +100.00% +99.99% +Consulting services, +Shenzhen +British Virgin Islands +Shenzhen Ping An Financial Technology Shenzhen, Corporation +Consulting Co., Ltd. (iii) +Financial advisory +92.35% +400,000,000 +80.00% +79.99% +Property agency, +Shanghai +Shanghai, Corporation +Shanghai Pingan Property E-commerce +Co., Ltd. (iii) +50,000,000 +Shenzhen, Corporation +67.00% +Currency brokerage, +Shenzhen +Shenzhen, Corporation +Ping An Tradition International +Money Broking Company Ltd. +services, Shenzhen +9,542,000,000 +100.00% +7.64% +66.92% +Ping An Through Consultant Co., Ltd. +1,300,000,000 +100.00% +59.99% +Sale of points, Shenzhen +Shenzhen, Corporation +Shenzhen Wanlitong Internet +204,766,200 +100.00% +99.99% +60.00% +IT and business process +outsourcing services, +Shenzhen +Co., Ltd. (Previously Ping An +Shenzhen, Corporation +Shenzhen Ping An Financial Services +Co., Ltd.) +Treatment Internet Technology +350,000,000 +70.00% +Processing & Technology +(Shenzhen) Co., Ltd.) +Annual Report 2015 +200,000,000 +Shenzhen Ping An Commercial +99.99% +Real estate investment, +Shenzhen +Shenzhen, Corporation +Shenzhen Ping An Real Estate +Investment Co., Ltd. +300,000,000 +100.00% +96.82% +Information Technology Co., Ltd. +Futures brokerage, +Shenzhen +Ping An Futures Co., Ltd. +396,000,000 +99.95% +99.46% +Real estate investment, +Shenzhen +Property Investment Co., Ltd. (iii) +Shenzhen, Corporation +Shenzhen, Corporation +Ping An Insurance (Group) Company of China, Ltd. +185 +FINANCIAL STATEMENTS +99.51% +Project investment, +Jade Reach Investment Company Limited British Virgin Islands, +British Virgin Islands +USD50,000 +100.00% +99.51% +100.00% +Project investment, +Reach Success International +Company Limited +('Ping An Chuang Zhan') +Sales & Service Co., Ltd +50,000,000 +100.00% +99.51% +Insurance sale, Shenzhen +British Virgin Islands, +Corporation +Shenzhen, Corporation +USD50,000 +British Virgin Islands +100.00% +Commercial factoring, +Shanghai +Shanghai, Corporation +Ping An Commercial Factoring +Co., Ltd. (iii) +500,000,000 +100.00% +99.65% +Corporation +Investment management, +Tongxiang +Tongxiang Ping An Investment Co., Ltd. +419,000,000 +100.00% +99.51% +Real estate investment, +Shenyang +Shenyang, Corporation +Shenyang Shengping Investment +Management Co., Ltd. +Tongxiang, Corporation +49.00% +Ping An Chuang Zhan Insurance +50,000,000 +60.63% +Fund investment, +Shenzhen +Management Co., Ltd. +Shenzhen, Corporation +Pingan-UOB Wealthtone Asset +Registered/ +authorized capital +(RMB unless +otherwise stated) +Proportion of +votes (%) (i) +100.00% +Proportion of +ordinary shares +indirectly held by +the Group (%) +Principal activities and +place of operation +Place of incorporation +and kind of legal entity +Name +(1) Particulars of the Group's principal subsidiaries as at 31 December 2015 are set out below: (continued) +5. SCOPE OF CONSOLIDATION (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +Proportion of +ordinary shares +directly held by +the Group (%) +insurance, Shenzhen +30,000,000 +Shenzhen, Corporation +100.00% +99.99% +Sale agency of +Shenzhen, Corporation +Ping An Insurance Sales Services +Co., Ltd. +5,248,870,000 +100.00% +Ping An UOB Fund Management +Company Limited +99.51% +Shenzhen, Corporation +Shenzhen Ping An Financial Center +Development Company Ltd. (iii) +distribution, Shenzhen +300,000,000 +60.70% +60.63% +Fund raising and +Real estate development, +Shenzhen +Network technology, +Shenzhen +(Previously Pingan Health Medical +Shenzhen, Corporation +Ping An Property & Casualty Insurance +Company of China, Ltd. +33,800,000,000 +99.51% +99.51% +Life insurance, Shenzhen +Shenzhen, Corporation +Ping An Life Insurance Company +of China, Ltd. +Shenzhen, Corporation +(RMB unless +otherwise stated) +Proportion of +votes (%) (i) +Proportion of +ordinary shares +indirectly held by +the Group (%) +Proportion of +ordinary shares +directly held by +the Group (%) +Principal activities and +place of operation +Place of incorporation +and kind of legal entity +Name +(1) Particulars of the Group's principal subsidiaries as at 31 December 2015 are set out below: +Registered/ +authorized capital +5. SCOPE OF CONSOLIDATION +Property and casualty +99.51% +Ping An Securities Company, Ltd. (iii) +('Ping An Securities') +12,000,000,000 +99.88% +99.88% +Investment and trust, +Shenzhen +Shenzhen, Corporation +China Ping An Trust Co., Ltd. (iii) +99.51% +14,308,676,139 +8.40% +49.56% +Banking, Shenzhen +Shenzhen, Corporation +Ping An Bank Co., Ltd. (ii) (iii) +('Ping An Bank') +insurance, Shenzhen +21,000,000,000 +58.00% +Shenzhen, Corporation +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +The assumption of participating insurance accounts is affected by the above factors, and hence bears +uncertainty. The future assumption of life and bancassurance participating insurance with a risk margin +based on a dividend rate of 85%. +The Group uses reasonable estimates, based on expected investment returns of participating insurance +accounts, participating dividend policy, policyholders' reasonable expectations, etc. in deriving policy +dividend assumptions. +The expense assumptions include assumptions of acquisition costs and maintenance costs. The +assumption of maintenance costs also has a risk margin. +The Group uses reasonable estimates, based on an expense study and future development trends, in +deriving expense assumptions. If the future expense level becomes sensitive to inflation, the Group will +consider the inflation factor as well in determining expense assumptions. +The assumptions of lapse rates are determined by reference to different pricing interest rates, product +categories and sales channels separately. They are affected by factors such as future macro-economy +and market competition, and hence subject to uncertainty. +The Group uses reasonable estimates, based on actual experience and future development trends, in +deriving lapse rate assumptions. +(5) VALUATION OF INSURANCE CONTRACT LIABILITIES (CONTINUED) +In the measurement of unearned premium reserves for the property and casualty insurance and short +term life insurance business, the Group applies the cost of capital approach and the insurance industry +guideline ranged from 3% to 6% to determine risk margins. +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +181 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +The assumptions of mortality and morbidity rates are affected by factors such as changes in lifestyles +of national citizens, social development, and improvement of medical treatment, and hence subject to +uncertainty. +The assumption of morbidity rates is determined based on industrial benchmark morbidity rates or +the Group's assumptions used in product pricing, experience data of morbidity rates, and estimates of +current and future expectation as well as a risk margin. +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +The major assumptions needed in measuring claim reserves include the claim development factor and +expected claim ratio, which can be used to forecast trends of future claims so as to estimate the ultimate +claim expenses. The loss development factors and expected loss ratio of each measurement unit are based +on the Group's historical claim development experiences and claims paid, with consideration of adjustments +to company policies like underwriting policies, level of premium rates, claim management and the changing +trends of external environments such as macroeconomic regulations, and legislation. In the measurement of +claim reserves, the Group applies the cost of capital approach and insurance industry guideline ranged from +2.5% to 5.5% to determine risk margins. +182 +183 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +For further disclosure in respect of the maximum risk exposure of unconsolidated structured entities in +which the Group has an interest, see Note 47. (8). +(9) DETERMINATION OF CONTROL OVER THE STRUCTURED ENTITIES +Management applies its judgment to determine whether the Group is acting as agent or principal in relation +to the structured entities in which the Group acts as an asset manager. In assessing whether the Group +is acting as principal, the Group considers factors such as scope of the asset manager's decision-making +authority; rights held by other parties; remuneration to which it is entitled; and exposure to variability of +returns from its involvement with structured entities. The Group will reassess it when the factors change. +In 2015, the Group reviewed the carrying amount of deferred tax assets. Based on current information +available and the tax planning strategies, the Group believed it is no longer probable that there will be +eligible future taxable profit to allow the deferred tax assets to be utilized, resulting in the reversal of the +deferred tax assets recognized in 2008 related to the impairment provision of the investment in Fortis (name +has been subsequently changed to 'Ageas' now). It led to a decrease of deferred tax assets by RMB5,251 +million as at 31 December 2015, a decrease of net profit by RMB5,697 million and an increase of other +comprehensive income by RMB446 million for the year ended 31 December 2015. +Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period +when the asset is realized or the liability is settled, based on tax rates and tax laws that have been enacted +or substantively enacted by the end of the reporting period. Deferred income tax assets are recognized +for all unused tax losses to the extent that it is probable that future taxable profit will be available against +which the unused tax losses can be utilized. Significant management judgment is required to estimate +the amount and timing of future taxable profit as well as the corresponding applicable tax rates so as +to determine, together with the tax planning strategies, the amounts of deferred income tax assets and +liabilities to be recognized. +Material judgment is required in determining insurance contract liabilities and in choosing discount rates/ +investment return, mortality, morbidity, lapse rates, policy dividend, and expenses assumptions relating to +long term life insurance contracts. Such assumptions should be determined based on current information +available at the end of the reporting period. The Group has changed the above assumptions based on +current information available as at 31 December 2015 with the corresponding impact on insurance contract +liabilities taken into the current period's statement of income. The impact of such changes in assumptions is +disclosed in Note 3. (2). +(8) DEFERRED TAX ASSETS AND LIABILITIES +(7) IMPAIRMENT LOSSES OF LOANS AND ADVANCES +Using different valuation techniques and parameter assumptions may lead to significant differences of fair +value estimations. +When using valuation techniques to determine the fair value of financial instruments, the Group uses to +the extent all practicable market parameters that market participants would consider in pricing, including +risk-free rate, credit risk, foreign exchange rate, prices of commodity, share price and index, future volatility +of financial instrument prices, risk of repayment in advance, etc. In addition, the management of the Group +also estimates credit risk and market volatility for both parties of the transaction when references are +lacking. +(6) FAIR VALUE OF FINANCIAL INSTRUMENTS DETERMINED USING VALUATION TECHNIQUES +Fair value, in the absence of an active market, is estimated by using valuation techniques, mainly include +market approach and income approach, reference to the recent arm's length transactions, current market +value of another instrument which is substantially the same, and by using the discounted cash flow analysis +and/or option pricing models. +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +The Group reviews its loans and advances at each reporting date to assess whether an allowance for +impairment should be recorded in the statement of income. In particular, judgment by management is +required in the estimation of the amount and timing of future cash flows when determining the level of +allowance required. Such estimates are based on assumptions about a number of factors and actual results +may differ, resulting in future changes to the allowance. +100.00% +Security investment and +brokerage, Shenzhen +55.59% +100.00% +99.65% +Investment management, +Shenzhen +Shenzhen, Corporation +Ping An Real Estate Co., Ltd. +4,000,000,000 +100.00% +10,000,000,000 +99.88% +Shenzhen, Corporation +Shenzhen Ping An New Capital +Investment Co., Ltd. +100.00% HKD345,000,000 +100.00% +Asset management, +Hong Kong +Hong Kong, Corporation +Ping An of China Asset Management +(Hong Kong) Company Limited (iii) +Investment holding, +Shenzhen +9,300,000,000 +184 +Ping An Insurance (Group) Company of China, Ltd. +Pingan Health Cloud Co., Ltd. +204,763,800 +100.00% +99.99% +IT services, Shenzhen +Ping An Technology (Shenzhen) Co., Ltd. Shenzhen, Corporation +Registered/ +authorized capital +(RMB unless +otherwise stated) +Annual Report 2015 +Proportion of +votes (%) (i) +Proportion of +ordinary shares +directly held by +the Group (%) +Principal activities and +place of operation +and kind of legal entity +Name +Place of incorporation +(1) Particulars of the Group's principal subsidiaries as at 31 December 2015 are set out below: (continued) +5. SCOPE OF CONSOLIDATION (CONTINUED) +Proportion of +ordinary shares +indirectly held by +the Group (%) +40.96% +100.00% +75.00% +Ping An Health Insurance Company +of China, Ltd. +1,500,000,000 +100.00% +1.33% +98.67% +Asset management, +Shanghai +Ping An Asset Management Co., Ltd. (iii) Shanghai, Corporation +Shanghai, Corporation +4,860,000,000 +13.82% +86.11% +Annuity insurance, +Shanghai +Shanghai, Corporation +Ping An Annuity Insurance Company +of China, Ltd. (iii) +8,573,951,830 +96.62% +100.00% +25.00% +Health insurance, +Shanghai +3.75% +Financial leasing, +Shanghai +Shanghai, Corporation +Ping An International Financial +Leasing Co., Ltd. (iii) +insurance, Hong Kong +HKD490,000,000 +100.00% +100.00% +71.26% +Hong Kong, Corporation Property and casualty +('Ping An Overseas') +100.00% HKD4,735,000,000 +100.00% +Hong Kong, Corporation Investment holding, +Hong Kong +China Ping An Insurance Overseas +(Holdings) Limited +666,577,790 +75.01% +China Ping An Insurance (Hong Kong) +Company Limited +The assumption of mortality rates is based on Group's prior experience data on mortality rates, +estimates of current and future expectations, the understanding of the China insurance market as +well as a risk margin. The assumption of mortality rates is presented as a percentage of 'China Life +Insurance Mortality Table (2000-2003)', which is the industry standard for life insurance in China. +The Group uses reasonable estimates, based on market and actual experience and expected future +development trends, in deriving assumptions of mortality rates, morbidity rates, disability rates, etc. +Taiyuan, Corporation +Shanxi Changjin Expressway Co., Ltd. +A party is considered to be related to the Group if: +(a) the party is a person or a close member of that person's family and that person: +(i) +has control or joint control over the Group; +(ii) has significant influence over the Group; or +(iii) is a member of the key management personnel of the Group or of a parent of the Group; +or +(b) the party is an entity where any of the following conditions applies: +(i) the entity and the Group are members of the same group; +(ii) one entity is an associate or joint venture of the other entity (or of a parent, subsidiary or fellow +subsidiary of the other entity); +(iii) the entity and the Group are joint ventures of the same third party; +(iv) one entity is a joint venture of a third entity and the other entity is an associate of the third entity; +(v) the entity is a post-employment benefit plan for the benefit of employees of either the Group or +an entity related to the Group; +(vi) the entity is controlled or jointly controlled by a person identified in (a); and +(vii) a person identified in (a)(i) has significant influence over the entity or is a member of the key +management personnel of the entity (or of a parent of the entity). +178 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(47) SEGMENT REPORTING +For management purposes, the Group is organized into operating segments based on the internal +organization structure, management requirements and internal reporting. The reportable segments are +determined and disclosed based on operating segments and the presentation is consistent with the +information reported to the Board of Directors. +Operating segments refer to the Group's component that satisfies the following conditions: +(1) The component produces income and expenses in its daily operation; +Interim cash dividends are simultaneously proposed and declared, because the Company's memorandum +and articles of association grant the directors the authority to declare interim cash dividends. Consequently, +interim dividends are recognized immediately as a liability when they are proposed and declared. +(2) The management of the Company regularly assesses the operating results of its business units for the +purpose of making decisions about resources allocations and performance assessment; +When the final cash dividends proposed by the directors have been approved by the shareholders and +declared, they are recognized as a liability. +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Annual Report 2015 +3. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(43) SHARES HELD BY CONSOLIDATED STRUCTURED ENTITIES +The Group's subsidiaries consolidated certain third party assets management scheme. These assets +management schemes invested in the insurance index shares. As such the Group indirectly hold the +Company's shares. The employee share purchase scheme consolidated by the Group also hold the +Company's shares. The consideration paid by the consolidated structured entities in purchasing the +Company's shares from the market, including any directly attributable incremental cost, is debited to 'Share +premium' under 'Reserves'. No gain or loss shall be recognized in profit or loss on the sale of those shares, +the consideration received is credited to ‘Share premium' under 'Reserves'. +(44) TAX +Income tax comprises current and deferred tax. Income tax is recognized in the statement of income, or in +other comprehensive income or in equity if it relates to items that are recognized in the same or a different +period directly in other comprehensive income or in equity. +Current tax assets and liabilities for the current and prior periods are measured at the amount expected to +be recovered from or paid to the taxation authorities. +Deferred tax is provided, using the liability method, on all temporary differences at the end of the reporting +period between the tax bases of assets and liabilities and their carrying amounts for financial reporting +purposes. +Deferred tax liabilities are recognized for all taxable temporary differences, except: +when the deferred tax liability arises from the initial recognition of goodwill or an asset or liability in a +transaction that is not a business combination and, at the time of the transaction, affects neither the +accounting profit nor taxable profit or loss; and +in respect of taxable temporary differences associated with investments in subsidiaries, associates +and interests in jointly controlled entities, when the timing of the reversal of the temporary differences +can be controlled and it is probable that the temporary differences will not reverse in the foreseeable +future. +Deferred tax assets are recognized for all deductible temporary differences, the carry-forward of unused +tax credits and any unused tax losses, to the extent that it is probable that taxable profit will be available +against which the deductible temporary differences, and the carry-forward of unused tax credits and +unused tax losses can be utilized, except: +when the deferred tax asset relating to the deductible temporary differences arises from the initial +recognition of an asset or liability in a transaction that is not a business combination and, at the time +of the transaction, affects neither the accounting profit nor taxable profit or loss; and +in respect of deductible temporary differences associated with investments in subsidiaries, associates +and interests in jointly controlled entities, deferred tax assets are only recognized to the extent that it +is probable that the temporary differences will reverse in the foreseeable future and taxable profit will +be available against which the temporary differences can be utilized. +The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to +the extent that it is no longer probable that sufficient taxable profit will be available to allow all or part of +the deferred tax asset to be utilized. Conversely, previously unrecognized deferred tax assets are reassessed +by the end of each reporting period and are recognized to the extent that it is probable that sufficient +taxable profit will be available to allow all or part of the deferred tax asset to be utilized. +Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period +when the asset is realized or the liability is settled, based on tax rates (and tax laws) that have been +enacted or substantively enacted at the end of the reporting period. +Deferred tax assets and deferred tax liabilities are offset, if a legally enforceable right exists to set off +current tax assets against current tax liabilities and the deferred taxes relate to the same taxable entity and +the same taxation authority. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +177 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +(45) DIVIDENDS +(3) The Group is able to obtain the accounting information such as the financial position, operating results +and cash flows of the component. +(46) RELATED PARTIES +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES +180 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +(5) VALUATION OF INSURANCE CONTRACT LIABILITIES (CONTINUED) +At the end of the reporting period, the Group shall make an estimate of the assumptions used in the +measurement of insurance contract liabilities. Such assumptions shall be determined based on information +currently available at the end of the reporting period. To determine these assumptions, the Group selects +proper risk margins according to both uncertainties and degree of impact of expected future cash outflows. +The main assumptions used in the measurement of policyholders' reserves and unearned premium reserves +are as follows: +For long term life insurance contracts where the future insurance benefits are not affected by +investment return of the underlying asset portfolio, the discount rate assumption is based on the +benchmarking yield curve for the measurement of insurance contract liabilities published by China +Central Depository and Clearing Co., Ltd., with consideration of the impact of the tax and liquidity +premium. The current discount rate assumption for the measurement as at 31 December 2015 ranged +from 3.55%-5.29% (31 December 2014: 3.95%-5.50%). +For long term non-life insurance contracts where the future insurance benefits are not affected by +investment return of the underlying asset portfolio, as the risk margin has no material impact on the +reserve measurement, the discount rate assumption used is the benchmarking yield curve for the +measurement of insurance contract liabilities published by China Central Depository and Clearing Co., +For long term life insurance contracts where the future insurance benefits are affected by investment +return of the underlying asset portfolio, the discount rates are determined based on expected future +investment returns of the asset portfolio backing those liabilities. The future investment returns +assumption for the measurement as at 31 December 2015 ranged from 4.75%- 5.50% (31 December 2014: +4.75%-5.50%). +For short term insurance contracts liabilities whose duration is within one year, the future cash flows +are not discounted. +The discount rate and investment return assumptions are affected by the future macro-economy, +capital market, investment channels of insurance funds, investment strategy, etc., and therefore subject +to uncertainty. +186 +504,000,000 +60.00% +59.71% +Expressway operation, +Taiyuan +Taiyuan, Corporation +Shanxi Jinjiao Expressway Co., Ltd. +750,000,000 +60.00% +59.71% +Two or more operating segments can be merged as one if they have similar characteristics and satisfy +certain conditions. +Expressway operation, +Taiyuan +At the end of the reporting period, when measuring the insurance contract liabilities, the Group needs to +make a reasonable estimate of amounts of the payments which the Group is required to make in fulfilling +the obligations under the insurance contracts, based on information currently available at the end of the +reporting period. +(5) VALUATION OF INSURANCE CONTRACT LIABILITIES +Ltd. +(4) IMPAIRMENT OF AVAILABLE-FOR-SALE EQUITY INVESTMENTS +The Group makes estimates and judgments that affect the reported amounts of revenues, expenses, +assets and liabilities and the disclosure of contingent liabilities in these financial statements. Estimates and +judgments are continually assessed based on historical experience and other factors, including expectations +of future events that are believed to be reasonable under the circumstances. +The Group considers that impairment provision is needed for an available-for-sale equity investment when +there is a significant or prolonged decline in fair value of that security below its cost. Management exercises +judgment when determining conditions that are considered 'significant or prolonged'. Refer to Note 3. (16) +for the factors which the Group considers when making such judgment. +(1) CLASSIFICATION OF FINANCIAL ASSETS +Management makes significant judgments on the classification of financial assets. Different classifications +would affect the accounting treatment and the Group's financial position and operating results, as +described in Note 3. (11). +(2) CLASSIFICATION AND UNBUNDLING/SEPARATION OF INSURANCE CONTRACTS AND +SIGNIFICANT INSURANCE RISK TESTS +The Group makes significant judgments on whether a written policy contains both an insurance component +and a deposit component and whether the insurance component and deposit component are distinct and +separately measurable. Such judgment affects the unbundling/separation of insurance contracts. +The Group makes significant judgments on whether the contract transfers insurance risk, whether transfer +of insurance risk has commercial substance, and whether the transferred insurance risk is significant when +performing significant insurance risk tests. Such judgment affects the classification of insurance contracts. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +179 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +In the process of applying the Group's accounting policies, management has made the following judgments +and accounting estimation, which have the most significant effect on the amounts recognized in the +financial statements. +4. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2015 +The Group makes significant judgments on whether a group of insurance contracts' insurance risks are +of the same nature. Different measurement units would affect the measurement of insurance contract +liabilities. +The unbundling/separation and classification of insurance contracts would affect the Group's revenue +recognition, liability measurement and financial statement presentation. +When performing significant insurance risk testing, the Group would group all policies of the same product +with similar risk characteristics into the same portfolio. The Group would then select representative policy +samples from each policy portfolio to perform individual testing. +When determining whether a reinsurance policy transfers significant insurance risks, judgment is made +on a comprehensive understanding of the commercial substance of the reinsurance policy and other +relevant contracts and agreements. If the reinsurance risk ratio of the reinsurance policy is greater than +1%, the Group classifies it as a reinsurance contract. The reinsurance risk ratio of a reinsurance policy is +derived from the present value of probability-weighted average net losses where the reinsurer incurs a net +loss divided by expected premium income of the reinsurer. If a reinsurance policy obviously transfers a +significant insurance risk, the Group directly classifies it as a reinsurance contract without calculating the +reinsurance risk ratio. +(3) MEASUREMENT UNIT FOR INSURANCE CONTRACTS +Annuity policies where the longevity risk is transferred are classified as insurance contracts; +If the insurance risk ratio of a non-annuity policy is equal or greater than 5% at one or more points in +time during the policy coverage period, the Group classifies it as an insurance contract. The insurance +risk ratio of a direct insurance policy is the percentage of the benefits to be paid when the insured +event occurs divided by the amounts to be paid when the insured event does not occur minus 100%; +When determining whether the policies transfer a significant insurance risk, the Group makes the following +judgments for different policies: +(2) CLASSIFICATION AND UNBUNDLING/SEPARATION OF INSURANCE CONTRACTS AND +SIGNIFICANT INSURANCE RISK TESTS (CONTINUED) +If a property and casualty insurance or a short term life insurance policy obviously meets the criteria +for significant insurance risk transfer, the Group directly classifies it as an insurance contract. +Total +Account +Migration Source +Lufax +Wanlitong +Pay +One +Ping An Management +Services +Other +internet +finance +companies +Ping An Life +116 +118 +298 +216 +842 +Ping An Property & Casualty +65 +729 +498 +248 +Migration Terminal +94 +Migration person-times of internet users from core finance companies to internet finance +companies (in ten thousand) (Table 3) +133 +314 +80 +104 +19 +6 +83 +736 +Other internet finance +companies +Total +42 +50 +17 +32 +13 +3 +31 +188 +589 +518 +171 +277 +83 +25 +1,977 +81 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Annuity +Other core finance companies +29 +95 +78 +125 +26 +353 +Total +246 +1,023 +1,018 +672 +333 +3,292 +(1) +(2) +Migration refers to an online user of a company becoming an online user of another company through registration. +Migration person-times refers to the times of migration; for example, one user's migration to two platforms is counted as +two person-times. +Other internet finance companies refer to PA Haofang, Ping An Health Cloud, etc.; other core finance companies refer to +Ping An Direct, etc. +(3) +(4) +Internet users of core finance businesses refer to users of online service platforms of Ping An Life, Ping An Property & +Casualty, Ping An Bank, and Ping An Securities, etc., as well as users of these companies' mobile APPS. +Annual Report 2015 +311 +31 +1,621 +5 +11 +3 +6 +9 +9 +4 +31 +Ping An Bank +36 +54 +92 +23 +82 +287 +Ping An Securities +13 +17 +32 +46 +19 +127 +Ping An Trust +6 +4 +5 +Management Services +1,016 +436 +Ping An has both horizontal and vertical +migration of users and customers. Horizontal +migration consists of user migration between +the internet service platforms of core finance +companies and internet finance companies, +and customer migration among core finance +companies. Tables 2-3 and Table 8 below show +the data of horizontal migration. Through +vertical migration, customers of core finance +companies become internet users, and internet +users become customers of core finance +companies. For the data of vertical migration, +please see Tables 6-7 below. +INTERNET USER SCALE +Ping An's internet finance businesses have +constantly diversified daily-life service +scenarios, centering around customer demands +for “health, food, housing, transportation +and entertainment". Ping An's core finance +businesses have proactively promoted +innovation of business models, constantly +improved online platforms, and embedded +finance in online daily-life services. After many +years of deployment and efforts, Ping An has +realized strong development of its internet +businesses and rapid growth in its online user +base in 2015. As at December 31, 2015, Ping +An's online user base had grown to nearly 242 +million users, up by 75.9% compared with the +beginning of 2015; the user base of internet +finance companies had grown to 183 million. +The number of online users hold products from +Ping An's core finance companies including +Ping An Life, Ping An Property & Casualty, and +Ping An Bank, reached 57.12 million, up by 49.8% +over the beginning of the year. +With the maturity of mobile internet technology +and the development of industry, Ping An +strengthened its business layout catering to +mobile internet service. As at December 31, +2015, Ping An APP users reached 107 million, +accounted for 44.4% of total internet users, +while total APP users of internet finance +companies reached 71.68 million. +User Scale (Table 1) +Internet User Scale +(in ten thousand) +December 31, December 31, +2015 +2014 +The Group +Services: They refer to financial services and +services concerning "health, food, housing, +transportation and entertainment” provided by +Ping An Group's core finance companies and +internet finance companies. +24,157 +Internet finance companies +Core finance companies +18,258 +9,141 +13,217 +7,721 +APP User Scale +(in ten thousand) +December 31, December 31, +2015 +2014 +The Group +13,734 +Products: They refer to personal financial +products being sold by Ping An Group's core +finance companies. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +Ping An had nearly 109 million individual customers; its customer base +expanded by 30.78 million in 2015, of which online clients and APP clients +reached 57.12 million and 29.71 million respectively. +Ping An has achieved significant customer migration, 33.9% of new customers +of subsidiaries were from customer migration. +Placing individual customers as its core, +Ping An aims to achieve “one customer, one +account, multiple services and products", +keeps exploring and upgrading its customer +operation model to improve customer services +and experience. As at December 31, 2015, the +number of individual customers of Ping An +Group was nearly 109 million, up by 21.5% over +the beginning of the year. Moreover, Ping An +has constantly diversified daily-life service +scenarios centered around customer demands +for health, food, housing, transportation and +entertainment, and embedded finance in online +daily-life services. The accumulated registered +users of Ping An Group approached 242 million, +of which 107 million were APP registered users, +up by 75.9% and 443.8% over the beginning of +the year respectively. +In the past, Ping An made brilliant +achievements with its traditional integrated +finance model for customer operation by +"offering products first, then services". It has +won wide customer recognition with its broad +and quality financial products. In 2015, as its +platform of internet financial services matured, +Ping An proactively explored an innovative +customer operation model of "offering services +first, then multiple services, and then multiple +products" and found that the customer +experience would be better, and efficiency +of customer migration and transformation +would be higher after customer migration +from offline to online with offering of Ping +An's many financial and life essential services. +via the internet platforms. Furthermore, Ping +An accumulated broad-based internet users +through operations of its platforms of internet +financial services, enabled the users to get +access to and fully understand its core financial +services by offering many internet services +and ultimately attracted them to be Ping An's +customers. +MIGRATION MODEL OF USERS AND +CUSTOMERS +Users of +core finance +companies +(132 million) +Customers of +core finance +companies +(109 million) +32.92 million person times +19.77 million person times +5.75 million users +Online customers +57.12 million +(Including 29.71 million +APP users) +Users of +internet finance +companies +(183 million) +31.46 million customers +12.35 million person times +Customers of +core finance +companies +(109 million) +Users: They refer to internet users registered +with the internet service platforms (websites +and APPS) of Ping An Group's core finance +companies and internet finance companies. +Customers: They refer to individuals that held +valid financial products of Ping An Group's core +finance companies. +Online customers: They refer to Ping An +Group's customers having an account with its +internet service platforms. +10,719 +1,971 +Internet finance companies +Core finance companies +7,168 +44 +12 +24 +16 +5 +28 +174 +Wanlitong +90 +169 +27 +52 +18 +Ping An Pay +101 +122 +35 +65 +17 +65 +81 +443 +91 +45 +One Account +Lufax +Trust companies +5,224 +1,179 +Note: Overall internet users and APP users of the Group +include users of internet finance companies and core +finance companies, with the elimination of repeated +users. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +15 +OUR PERFORMANCE +16 +Management Discussion and Analysis +Users, Customers and Migration +MIGRATION OF INTERNET USERS +Ping An has stuck to the philosophy of "Technology-driven Finance", improved its online service +platforms, promoted migration of internet users, strengthened the stickiness of internet users, +and provided more users with one-stop services in diversified financial and daily-life scenarios. In +2015, the scales of migration of Ping An's internet users continued to grow. The table below shows +the migration of Ping An's internet users between its core finance companies and internet finance +companies in 2015. +Migration person-times of internet users from internet finance companies to core finance +companies (in ten thousand) (Table 2) +Migration Terminal +Ping An +Ping An Property & +Ping An +Life +Casualty +Annuity +Ping An +Bank +Ping An +Securities +Ping An +Other core +finance +Total +Ping An had nearly 242 million online users and 107 million APP users. +Migration Source +9 +22,120 +in green credit +MB 40,149, +500 +for families of +Phone bills paid +families +300 +Reunited during the +spring festival +with our help +✓ Volunteer teaching at Hope Primary Schools +RMB 350 +million +hydroelectric projects +A total of +technology-enabled services +left-behind children in Yunnan, +users +Guizhou, Sichuan and other regions +hours +famous doctors at +3A hospitals +3,000 +external doctors +40,000 +Ping An Doctor has +partnered with +Partners +claim payment rate +satisfaction +Ping An Life +overall customer auto insurance +Ping An Property & Casualty +26% +to monitor customer experience. +We introduced the Net Promotion Score (NPS) +Customer experience +million +Wanlitong serves nearly +million +million +54 million +Views over +52,000 +trillion +courses +million +million +4.77 +RMB 43,321 +RMB9,943 +Total assets nearly +RMB +with 2014 +compared ++20.6% +Up by +in person time +45 +Registered users of our internet finance platforms +Society and environment +over +"Yiwallet "APP +users +30 million +over +users +18.31 mill +Lufax +users +30 million +in 2015 with +"Ping An Doctor" APP +Ping An Life "E-service" APP +62,979 ton +Carbon emissions reduced Invested in +As at December 31, 2015: +1 million +merchants cooperating +in loyalty points +RMB 6.5 +In 2015, net profit attributable to shareholders +of the parent company was RMB54,203 million, +representing a growth of 38.0% compared +with 2014. As at December 31, 2015, equity +attributable to shareholders of the parent +company stood at RMB334,248 million while +total assets of the Company was about RMB4.77 +trillion, representing increases of 15.4% and +19.0%, respectively, compared with the end of +2014. +CONSOLIDATED RESULTS +(in RMB million) +Total income +2014 +2015 +693,220 +530,020 +Including: Premium +income +386,012 +326,423 +(599,807) (467,667) +Profit before tax +Net profit +93,413 +62,353 +65,178 +47,930 +In terms of the internet finance business, the +Group continued to focus on the concept +of "Technology-driven Finance". On one +hand, the Company upgraded the model of +integrated finance through internet, migrated +offline customers to online, expanded service +scale and improved service efficiency and +experience. Meanwhile, focused on the daily +needs for "health, food, housing, transportation +and entertainment", the Company continued +to improve its online platforms, provided +various services and products, embedded +financial business into online daily life services, +and gradually drived horizontal migration, to +achieve "one customer, one account, multiple +services and products", ultimately becoming +customers' "wealth manager, health advisor +and life companion". As at December, 31, 2015, +Ping An's internet users amounted to about 242 +million, up by 75.9% over the beginning of the +year, maintaining rapid growth. +Total expenses +Annual Report 2015 +Annual Report 2015 +ABOUT US +financial institutions +93.7% 99.2% +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +11 +ABOUT US +Management Discussion and Analysis +Overview +Net profit attributable to shareholders of the parent company reached +RMB54,203 million, up by 38.0% compared to last year. +Insurance business recorded stable and healthy growth, with total +investment yield of insurance funds reaching a new high in recent years; +Banking business accelerated strategic transformation and business mode +innovation, and maintained stable and healthy growth; Trust business +insisted on optimizing business structure and maintained stable growth; +Ping An Securities' performance reached a record high. +With co-development and maturing of “Integrated Finance + Internet" +and "Internet + Integrated Finance", the Company focused on "health, +food, housing, transportation and entertainment” to promote fast growth +of the internet finance business with sustained improvement in our user +experience. +With diversified distribution channels and the +aligned brand, we offer a variety of financial +products and services through the three core +financial business pillars of insurance, banking +and asset management incorporating Ping An +Life, Ping An Property & Casualty, Ping An +Annuity, Ping An Health, Ping An Bank, Ping +An Trust, Ping An Securities, Ping An Asset +Management and Ping An Asset Management +(Hong Kong) as well as the internet finance +operations represented by Lufax, Ping An Pay +and Wanlitong, PA Haofang, Ping An Health +Cloud and Ping An Financial Technology. +In 2015, China's economic ran in the reasonable +range with new progress achieved in its +economic restructuring amid complicated and +changeable economic conditions. Aiming to +become a world-leading personal financial +services provider, the Company focused +on industries of “big financial assets" and +"big health care" and achieved maturing co- +development of "Integrated Finance + Internet" +and "Internet + Integrated Finance". +In terms of core finance business, life +insurance business recorded written premiums +of RMB299,814 million, with the number +of insurance sales agents approaching +870 thousand. The value of new business +continued to grow. Property and casualty +insurance business achieved premium income +of RMB163,955 million with a combined ratio +of 95.6%. The business quality remained +sound. The annuity business of Ping An +Annuity maintained its market leadership. +Net investment yield on insurance funds +increased stably while total investment yield +hit a record high in recent years. Ping An Bank +continued to press ahead with restructuring +and business model innovation and gradually +developed the operating characteristics of +"Specialization, Intensification, Integrated +Finance, and Internet Finance". The image of +"a bank of difference" for Ping An Bank was +strengthened step by step. Ping An Trust +continued to optimize business structure, +refined its risk control system and maintained +steady business growth. Ping An Securities saw +its business performance hit a record high with +significant results in the Company's strategic +transformation. Ping An Asset Management's +performance of investment was sound with fast +development in its third-party business. +12 +Ping An Insurance (Group) Company of China, Ltd. +Net profit attributable +to shareholders of +the parent company +Management Discussion and Analysis +Users, Customers and Migration +54,203 +1,151 +Net profit +65,178 +47,930 +(1) The figures of trust business include Ping An Trust and +its subsidiaries which carry on the business of investment +and asset management. +(2) Other businesses mainly include headquarters and other +subsidiaries conducting asset management business, +internet finance business and other businesses. +For the detailed analysis of operation results +by business line, please see the corresponding +chapter as follows. +Ping An Insurance (Group) Company of China, Ltd. +13 +OUR PERFORMANCE +14 +500 +Lufax has partnered +with over +loyalty points +distributed during 2015 +billion +6,892 +Other businesses and +offsetted items (2) +924 +2,478 +39,279 +NET PROFIT BY BUSINESS SEGMENT +(in RMB million) +Banking +Trust (1) +2015 +2014 +Life insurance +18,992 +Over +15,689 +12,522 +8,807 +21,382 +19,147 +2,912 +2,212 +Securities +Property and casualty +insurance +Remuneration +Ping An Group's NPS: +ZhiNiao Learning APP +On September 22, 2015, Yiwallet +and Ping An Credit Card jointly +launched the Ping An Yiwallet +Huayang Credit Card, a historical +innovation on credit card with +the attribute of "Internet+". +With such innovative features +of "self-defined credits", +"earning while spending", +"spent but still earning" and +"more expense, more to earn", +Huayang Card provides users +with one-stop solutions for +wealth management, spending, +withdrawal and receipt, +equipping Yiwallet with both +deposit management and +consumer finance features and +enriching the scenes of online +and offline consuming. +and health management +services offered by a group of +experienced doctors. It aims +to address the complaints +of patients on "difficulties +on consultation, making +appointments and seeing a +doctor" and on "very short time +of consultation" with smooth, +excellent Online-To-Offline +health management experience. +management product. Positioned +as a "mobile doctor", the +innovative mobile application +provides users the access +to real-time consultations +APP, its first online health +On April 21, 2015, Ping An +introduced "Ping An Doctor" +its open platform strategy 3.0 +and moved to the new web +domain lu.com. +China's largest online wealth +management platform, launched +In September 2015, Lufax, +不一样的壹钱包 +9. +8. +7. +9 +8 +WEXTORE +Ping An Securities reached a record high +平安好医生 +in operating performance and made +strategy. In 2015, it achieved a net profit of +■ Active investment users of Lufax +reached 3.63 million, up by nearly. +10 times over the beginning of the +year. +■The accumulated registered users +of Lufax reached 18.31 million, up +by 257.6% over the beginning of the +year. +Internet finance +business +One Account Management Services strives +to become the largest open internet +financial service platform in China, and +it offers account management, wealth +management, credit management, and +lifestyle management services to users. +As at the end of 2015, One Account +Management Services had 100 million +registered users with over 18 million +monthly active users, and assets under +management exceeded RMB1 trillion. +Ping An Health Cloud is dedicated to +developing a one-stop, whole-process, 020 +health care services platform. It has built +the largest team of full-time online doctors +in China and successfully established a B2C +and O20 medicine supply network. In 2015, +the "Ping An Doctor" APP offered services +to over 30 million users, establishing itself +as the No.1 portal for online health care in +China. +Ping An Haofang recorded rapid growth +with clear planning for its real estate +finance platform. In 2015, it established +strategic partnerships with dozens of +top 100 developers including Shimao, +Yurun and Country Garden. New house +transactions through its platform exceeded +RMB150 billion. Ping An Haofang's online +platform had over 7 million registered users +and offered new house channels for 51 +cities. +Specializing in financial payment +processing and loyalty points services, Ping +An Pay and Wanlitong fully leveraged to +their advantages in transaction payments +and loyalty points management. As at +the end of 2015, "Yiwallet", Ping An's core +payment product, had a user base of over +45 million; users of loyalty points business +platform exceeded 96 million; the overall +trading volume of payment processing and +loyalty points businesses during the year +reached RMB1.59 trillion. +Benefits +The insurance, banking and asset +management businesses leveraged the +internet to upgrade their business models, +where the advantages of offline traditional +financial services and efficient online +services complemented each other. Ping An +Life's "E-Service" APP user base reached +30 million and the first insurance product +of the APP was widely popular among +customers. Ping An Property & Casualty +introduced the "Ping An Auto Owner" APP, +which pools the most extensive quality +services resources to offer car owners +one-stop car-related consumption services. +Ping An Bank achieved online sales of over +RMB600 billion through the "Hang-E-Tong" +platform, and the number of "Orange Bank" +users reached 5 million. Ping An Trust +launched the Ping An "Cai Fu Bao" APP, the +first mobile service terminal in the industry. +In 2015, the monthly activity rate of high net +wealth client reached 51%, the substitution +rate of online service for high net wealth +client achieved 47%. As the first batch of +securities firms allowed to pilot internet +business, Ping An Securities was top-ranked +on the Top 100 Internet+ Securities Firms +2015 by China Internet Weekly. +As at December 31, 2015, Ping An's internet +user base was about 242 million, up by +75.9% over the beginning of the year; with +the number of mobile terminal APP users +reaching 107 million, increased by 4.4 times +over the beginning of the year. +While delivering impressive results +in core finance businesses, we also +embraced opportunities presented by +the internet to drive rapid growth in +innovative businesses. Our internet +finance companies continued to develop +strategies and sustained rapid growth in +terms of business scales. +Ping An Asset Management's business +grew steadily and delivered outstanding +performance in its third-party business. It +recorded a net profit of RMB2,362 million, +up by 141.8% compared with 2014. At the +end of 2015, its assets under management +reached RMB1,966,611 million, of which the +scale of its third-party asset management +business achieved RMB245,722 million, up +by 45.1 % over the beginning of the year. Its +income from third-party asset management +was RMB1,389 million, up by 91.3% over the +previous year. +performance on the internet transformation, +attracting 2.93 million new customers during +the year, placing it among top three in the +market on this front. Ping An Securities +ranked among top three in the industry in +terms of both number of IPOs and number +of bond underwritten as lead underwriter. +The assets under management amounted +to RMB237 billion, with remarkable +breakthroughs in asset securitization. +with the previous year. Its securities +brokerage business achieved great +RMB2,478 million, up by 168.2% compared +significant progress in executing its +一个更开放的陆金所 +7 +Chairman's Statement +Annual Report 2015 +assets under management reached +RMB1,966,611 million, up by 20.5% over +the beginning of the year; the scale +of its third-party asset management +business achieved RMB245,722 million, +up by 45.1% over the beginning of the +year. +■ Ping An Asset Management's +■Trust business recorded trust product +management fee income of RMB5,157 +million, up by 25.1% compared with 2014. +■ Ping An Securities achieved a net +profit of RMB2,478 million, up by 168.2% +as compared with the previous year. +■ For Ping An Securities, the number of +IPO projects was 12, and the number of +bonds underwritten as lead underwriter +was 52. The number of new customers +of brokerage business reached 2.93 +million. +■Trust business generated a net profit +of RMB2,912 million, up by 31.6% over +last year. +Asset management +business +■ Capital adequacy ratio was 10.94%, and +tier 1 capital adequacy ratio was 9.03%. +■Total deposits reached RMB1,733,921 +million, up by 13.1% over the beginning +of the year. Total loans and advances to +customers were RMB1,216,138 million, up +by 18.7% over the beginning of the year. +■ Cost-to-income ratio was 31.31%, down +by 5.02 percentage points over 2014. +■The loan loss provision ratio was 2.41%, +up by 0.35 percentage points over the +beginning of the year. Non-performing +loan ratio and provision coverage ratio +were 1.45% and 165.86%, respectively. +Banking business +casualty insurance business reached. +RMB163,955 million, up by 14.5% over 2014. +■The combined ratio of property and +casualty insurance business was 95.6%. +■The investment portfolio of insurance +funds reached RMB1,731,619 million, with +the net investment yield reaching 5.8% and +the total investment yield reaching 7.8%. +■ For Ping An Life, written premiums of +telemarketing sales reached RMB12,994 +million, up by 39.0% over 2014. +■Premium income of property and +■The number of individual life insurance +sales agents was nearly 870 thousand, +up by 36.9% over the beginning of +the year. First-year written premiums +per agent per month amounted to +RMB7,236, up by 15.9% over last year. +■New business value of life insurance +achieved RMB30,838 million, grow by +40.4% over last year. +■Written premiums from life insurance +business reached RMB299,814 million, up +by 18.6% over the previous year. Written +premiums from new business of individual +life insurance reached RMB80,456 million, +up by 50.9% over last year. +Insurance business +Life insurance business achieved stable +and health growth. Property and casualty +insurance business maintained its excellent +performance in both business growth and +quality. Ping An Annuity continued to lead +the industry in pension asset management +business. The investment yield of insurance +funds increased steadily. +Life insurance business achieved rapid and +healthy growth. In 2015, written premiums from +life insurance reached RMB299,814 million, up by +18.6% over the previous year. With enhanced +operation management platforms for all channels +and product structure, the value of new business +continued to grow by 40.4% over last year. The +number of sales agents reached nearly 870 +thousand with increasing productivity, translated +into a premium growth of 50.9% in the new +business of individual life insurance, which reached +a record high in recent years. The telemarketing +business sustained rapid growth, cementing its +leadership in terms of market share. +Property and casualty insurance business maintained +its leading position in business growth and quality. +In 2015, property and casualty insurance business +recorded a premium income of RMB163,955 million, +up by 14.5% over 2014, and combined ratio was 95.6%, +consistently above industry level. Its automobile +insurance business launched the world's first direct- +claim call service to further enhance claims service +quality and efficiency, with over 50% of the claims +during the year settled within 0.5 day from reporting +to claim payment. +Ping An Annuity continued to grow in short- +term insurance, ranking high in the industry +in terms of market share. It kept extending +its lead in the corporate annuity market, with +assets entrusted and assets under investment +management standing at RMB127,226 million +and RMB135,480 million, respectively, which +maintained leading position among the annuity +insurance companies of China. In 2015, Ping An +Annuity proactively participated in the building +of a government-sponsored health insurance +system, and established an industry-leading +"Smart Social Health Insurance" management +and service system to help the government +provide managed medical service. +8 +Ping An Insurance (Group) Company of China, Ltd. 7 +In 2015, Ping An Trust launched +the Hongcheng Family, the +first wealth management +brand in China which targets +at high-net-worth customers +with investable amount of +over RMB30 million. Being +built on four core advantages +- integrated finance, asset +allocation, inheritance bespoke +plans and "1+N" integrated +service the brand leverages its +advanced system, open product +platform and comprehensive +customer services to provide +high-net-worth customers with +full internet finance services +covering the demands for +traditional finance as well as +the needs for "health, food, +housing, transportation and +entertainment". +In March 2015, Ping An Securities +hosted the 1st Forum of +CEOs of Listed Companies in +Shenzhen. Chairmen from over +100 listed companies, experts +and scholars from many fields +attended the forum, discussing +the corporate development +strategies amid the "New +Normal" era. The Chairman and +CEO of the Group, Mr. Mingzhe +Ma, addressed in the meeting, +expressing Ping An's wishes for +further cooperation and joint +development with the attending +companies. +chain finance model and set +the trend for smart movable +property-pledged financing. +The technology has been +successfully applied to the +automobile and steel industries. +With good planning for its loT +Smart Warehouse Network +across the country, Ping An +Bank has built partnerships +with about 100 main ports, large +warehouse companies, large iron +and steel manufacturers, and +main regional logistics parks. +On June 29, 2015, Ping An Bank +launched the service of Internet +of Things (IoT) Smart Finance +which, by endowing movable +property with the attributes +of immovable property, has +transformed the supply- +5 +■Total trading volume of Lufax +achieved RMB1,525.3 billion during +the year, up by over 5 times over +last year. +PINDAN SECURITIES +6. +5. +4. +Continuously enhancing its risk control system, +Ping An Trust reported stable growth. Ping An +Securities reached a record high in its operating +results. Ping An Asset Management experienced +rapid growth in its third-party business. +Our trust business maintained stable growth. In +2015, it generated a net profit of RMB2,912 million, +up by 31.6% over last year. In 2015, management +fees income of trust products reached RMB5,157 +million, up by 25.1% compared with 2014. +Continuously enhancing its comprehensive risk +controls system to guard against project risks, +Ping An Trust redeemed all trust schemes upon +scheduled maturity in 2015. +In 2015, Ping An Bank reported a net profit +of RMB21,865 million, up by 10.4% over 2014. It +maintained double-digit growth in both deposits +and loans, which continued to lead its peers. +With improved operating efficiency, its cost-to- +income ratio dropped by 5.02 percentage points +compared with last year. Ping An Bank exercised +strict risk controls on new business to ensure +stable asset quality, with its non-performing +loan ratio and provision coverage ratio standing +at 1.45% and 165.86% respectively. Ping An Bank +successfully issued non-public ordinary shares +in the first half of the year to support and +safeguard its business development. +Overall, banking business maintained its +robust growth. +With the optimized investment structure, the +flexible allocation of equity assets and early +deployment of fixed-income assets in the +declining interest rate environment, the total +investment yield of our insurance funds reached +a record high in recent years. In 2015, the net +investment yield of our insurance funds stood +at 5.8%, 0.5 percentage points higher over the +previous year; the total investment yield of our +insurance funds was 7.8%, up by 2.7 percentage +points over last year. +平安证件 +■Sales volume of wealth management +store of Yiwallet exceeded RMB100 +billion, up by 423.4% over last year. +Lufax continued to promote itself +towards an open platform for all financial +institutions, corporates and individuals, +thus matching supply with demand through +the internet and striving to enhance the +public wealth. As at the end of 2015, Lufax +had 18.31 million registered users, and +maintained its industry lead with a trading +volume of RMB1.53 trillion during the year. +by Wanlitong were worth RMB6.5 +billion, up by 232.0% compared with +the previous year. +■21st Century Media Co., Ltd. & 21st Century +Business Herald +Director of the Year Awards +■The Hong Kong Institute of Directors +Platinum Awards +- +3A Greater China Awards +■The Asset (HK) +Best CFO (Investor Relations) +Best IR Company (China) +Asian Excellence Recognition Award +Best CEO (Investor Relations) +■ Corporate Governance Asia (HK) +Best IR in China region +CORPORATE GOVERNANCE +■Institutional Investor (US) +China's Most Innovative Company +The Outstanding Boards of Directors of China +Listed Companies +SOHU Finance +China Enterprise Directors Association and +China Enterprise Confederation +Ranked No.10 by past one year of profit +growth +Ranked No.27 by past three years of net +profits +The FA100 Index 2015 +■FinanceAsia (HK) +Best Managed Company Asia - Insurance +Sector +■ Euromoney (UK) +Ranked No. 63 in "FT Global 500", 109 ranks +higher than that of 2014 +Ranked No. 32 in "Forbes Global 2000" +Financial Times (UK) +■ Forbes (US) +Ranked No. 96 in "Fortune Global 500" +■ Fortune (US) +STRENGTH +Ranked No. 20 in China Top 500 List +In 2015, Ping An continued to maintain a leading position +in terms of brand value. Our comprehensive strength and +efforts in corporate governance and corporate social +responsibility have won us numerous accolades and awards +at home and abroad from independent third parties such as +rating agencies and the media. +■China's Associate for Public Company +CORPORATE SOCIAL RESPONSIBILITY +■ The Economic Observer and The Management +Case Research Center of Peking University (MCCP) +Most Respected Company +Employees +RMB2.98 +per share of +Basic earnings +Economic benefits +We adhere to the philosophy of "Expertise Creates Value". While delivering value to our shareholders, +customers and employees, we are also concerned about social well-being and always fulfill our social +responsibility, creating a win-win situation with all stakeholders. With the assist of internet, finance was +integrated with life to bolster customer experience, and to let our customers enjoy health management and +wealth increment induced by integrated finance and internet. Over the past years, we have continued our +commitment to education, environment protection, volunteer services and other worthy causes. In response +to hot social issues, we leverage internet platforms to deliver the 3.0 Era of charity, and encourage our +employees and customers as well as the general public to participate in charity events. Ping An has thus +received numerous honors and awards in recognition of its social contributions, among which are the “Most +Respected Company in China" for the 14th consecutive year and the "Most Responsible Enterprise" for the +9th consecutive year. +Cherishing the idea of social commitment, we are dedicated to fulfilling our +duties to our shareholders, living up to the trust of our customers, benefiting our +employees and contributing, with gratitude to society. +Corporate Social Responsibility +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +10 +Hurun Brand List: Rank No. 5 on "The Most +Valuable Chinese Private Enterprise Brand" +Hurun Report +Most Respected Chinese Companies by +Investors 100 - Top 10 +China Great-wall Advertising Awards - +Advertiser Awards +Ranked No. 6 in "2015 Best China Brands", +continuously holding a leading position as the +No. 1 brand in China's insurance industry +■Interbrand +Ranked No. 68 in "BrandZ Top 100 Global Brands" +Ranked No. 11 in "BrandZ Top 100 Chinese +Brand" the No. 1 in China's insurance industry +■Millward Brown, WPP +Ranked No. 96 in "The Global Brand Value +Ranking" the only nominee among the +global insurance brands +- +■ Eurobrand +BRAND +Annual Conference of Sustainable +Competitiveness of Chinese Enterprises – +Best Community Relations Award +■The Chinese Institute of Business +Administration and Beijing Rongzhi Corporate +Social Responsibility Institute +Project Hope 2015 Outstanding Contribution +Award +■The total loyalty points issued +■ World Economic & Environmental Conference +International Carbon Value Award - Social +Citizen Award +■ China Advertising Association +Honors and Awards +■China Youth Development Foundation +Shenzhen, China +Chairman and Chief Executive Officer +Finally, on behalf of the Board of Directors +and Executive Committee of Group, I would +like to extend our sincere gratitude to our +customers, investors, partners and friends +from all walks of life, as well as to our +colleagues who have worked wholeheartedly +to fulfill our strategic goals and ambitions. +In sync with the State's strategy, we have +entered the Ping An 3.0 Era to build "open +platform + open marketplace". With a sense +of mission and crisis as strong as before, +we will continue to "thrive in competition +and advance through innovation". Adhering +to our goal of becoming a "world-leading +personal financial services provider", we will +focus on the "big financial assets" and "big +health care" industries with the two-pronged +model of "Integrated Finance + Internet" +and "Internet + Integrated Finance". For +our insurance, banking, asset management +and internet finance businesses, we will +forge ahead with the building of open +internet financial services platforms. We +are convinced that through our concerted +efforts and team spirit, Ping An will deliver an +exceptional 3.0 Era! +March 15, 2016 +■"Ping An Doctor" APP's highest daily +active users surpassed 1.3 million, +with daily peak consultation quantity +surpassing 120 thousand. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Prospects +Looking ahead to 2016, the macroeconomic +environment will remain complex and +present both challenges and opportunities. +The weak global economic recovery is +unlikely to pick up pace in a major way. +Notwithstanding the downward pressure +exerted by structural and cyclical factors, +the fundamentals and reforms continue to +support the stable growth of the Chinese +economy. With 2016 marking the start of +China's 13th Five-Year Plan, the further +development of the "Internet+" strategy will +create greater synergies between the internet +and traditional industries. This paves the way +to future businesses becoming more "mobile- +based, specialized, social networking-driven, +and scenario-specific". Service and customer +experience will be of vital importance to +market competition. +3,571 +2,113 +3,327 +1,462 +2,535 +14,218 +(3,558) +2,372 +56 +35 +178 +(3,123) 134,922 +9,946 +596 +125 +302 +8 +40,499 +(3,558) +2,600 +6,165 +5,331 +29,961 +79 132,131 +132,052 +9,148 +103,408 +474 +income +7,703 +328,895 152,723 +Total income +(18,543) +12,033 +447 +91 +3 +14 +5,955 +other income +Including: Inter-segment +Ping An Insurance (Group) Company of China, Ltd. +33,643 +462 +655 +1,240 +167 +Share of profits and losses +of associates and +jointly controlled entities +(61) +45 +45 +(3,123) +100 +28 +(365) +(281) +Other income +8,476 +855 +(28) +1,445 +(433) (10,525) +- +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +6. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2015 and for the year then ended is as follows: +(in RMB million) +Gross written premiums +Less: Premiums ceded to reinsurers +Change in unearned +premium reserves +Net earned premiums +Reinsurance commission income +Interest income from banking +operations +Fees and commission income +from non-insurance operations +Including: Inter-segment fees and +commission income +from non-insurance +operations +Investment income +Including: Inter-segment investment +Life insurance +Property +and casualty +insurance +Banking +Trust +Securities Corporate +Others Eliminations +165,796 +Ping An Insurance (Group) Company of China, Ltd. 191 +349,846 +Annual Report 2015 +0.04% +215,627 134,219 +(10,958) +(25,208) +(5,997) (19,211) +386,012 +222,057 163,955 +Total +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +6. SEGMENT REPORTING +190 +Business activities of the Group are first segregated by product and type of service: insurance activities, +banking activities, trust activities, securities activities and corporate activities. Due to differences in the +nature of products, risks and capital allocation, insurance activities are further divided into life insurance +and property and casualty insurance. The types of products and services from which reportable segments +derive revenue are listed below: +The life insurance segment offers a comprehensive range of life insurance products to individual and +corporate customers, including term, whole-life, endowment, annuity, investment-linked, universal life +and healthcare insurance; +The property and casualty insurance segment offers a wide variety of insurance products to individual +and corporate customers, including automobile insurance, non-automobile insurance and accident and +health insurance; +The banking segment undertakes loan and intermediary businesses with corporate customers and retail +business as well as wealth management and credit card services with individual customers; +The trust segment provides trust services and undertake investing activities; +The securities segment undertakes brokerage, trading, investment banking and asset management +services; and +The corporate segment includes the management and support of the Group's business through its +strategy, risk, treasury, finance, legal, human resources functions, etc. The corporate segment derives +revenue from investing activities. +Management monitors the operating results of the Group's business units separately for the purpose of +making decisions with regard to resources allocation and performance assessment. Segment performance is +assessed based on indicators such as net profit. +Transfer prices between operating segments are on an arm's-length basis in a manner similar to +transactions with third parties. +More than 95% of the Group's revenue is derived from its operations in Mainland China. More than 95% of the +Group's non-current assets are located in Mainland China. +During 2015 and 2014, the Group's top five customers in respect of total income are as follows: +(in RMB million) +Total income from top five customers +Percentage of total income +2015 +2014 +265 +660 +0.12% +8,784 +26,858 +1,952 +8,611 +326,300 +8,693 +1,000 +5,000 +74,686 +(14,032) 410,258 +Assets sold under agreements +to repurchase +69,089 +12,639 11,000 +1,080 +18,958 +4,782 +1,688 +119,236 +Customer deposits and payables +to brokerage customers +1,733,921 +33,217 +(53,231) 1,713,907 +institutions +Accounts payable +Due to banks and other financial +282,328 +57,598 +Investments in associates and +jointly controlled entities +8,947 +521 +2,120 +47 +Others +Segment assets +141,613 64,056 126,044 +1,641,802 249,123 2,511,811 +6,338 +11,404 +874 +9,232 +14,580 +(231) +management product +57,744 +(19,663) 396,768 +36,672 +93,753 +43,773 +(94,103) 4,765,159 +57,598 +44 +4,735 +20,195 +70,198 +13,243 +148,263 +10,806 242,571 +- +33,028 +264,413 +(20,083) 260,878 +(88,329) 4,351,588 +Other segment information: +Capital expenditures +9,960 +628 +3,698 +33 +274 +12 +6,240 +(283) +20,562 +Depreciation and amortization +1,607 +563 +1,550,308 194,386 2,351,453 +4,691 +Segment liabilities +13,425 +Insurance payables +62,904 20,564 +(983) 82,485 +Insurance contract liabilities +1,281,095 +138,863 +1,419,958 +Investment contract liabilities +for policyholders +42,558 +132 +42,690 +Policyholder dividend payable +33,028 +Bonds payable +26,536 +8,073 212,963 +3,598 +Others +26,487 14,115 67,225 +10,422 +1,024 +10,119 +Finance lease receivable +9,754 +(573) +(37,484) +(1) +340 +(642) 1,027 +(251) +281 +(3,567) +(30,118) +256 +(3,577) +(4,923) +Other expenses +(1,740) +(11,300) +(222) +(595) +(565) +(221) +(219) +(184) +(672) +Total expenses +(296,148) (136,764) (137,581) +(4,764) +(6,965) +Profit before tax +(40,538) +Income tax +58 +Foreign exchange (losses)/gains +General and administrative expenses +Finance costs +50,096 +(25,145) 693,220 +Claims and policyholders' benefits +(213,373) (76,137) +- +(289,510) +Commission expenses on insurance +operations +(34,823) (19,704) +3,883 +(50,644) +Interest expenses on banking +operations +(66,698) +1,971 (64,727) +Fees and commission expenses +on non-insurance operations +Loan loss provisions, net of reversals +(2,740) +(29,867) +(408) +(804) +151 +(35,063) +16,778 +Profit for the year +32,747 15,959 28,215 4,020 +(13,755) (3,437) (6,833) (1,108) +21,382 2,912 +Fixed maturity investments +Equity investments +1,014,552 +4,201 +100,430 +270,720 40,307 +Loans and advances to customers +17,307 +Accounts receivable +287,595 +711,389 +729 +1,189,107 +6,624 +- +4 +93 33,669 +16,339 7,217 +14,608 +40,414 +(3) 299,689 +(3,284) 1,911,871 +8,880 +42,141 +(15,434) 370,899 +34,869 +4,088 1,245,371 +400 +7,892 +18,992 12,522 +and statutory deposits +11,382 41,416 10,179 +(714) (20,869) 8,013 (135,155) +(319) (4,349) +251 (7,539) +(35) (16,548) 10,376 (18,803) +(728) (42,378) 25,521 (599,807) +3,154 1,224 7,718 +376 93,413 +(676) (157) (2,269) +(28,235) +2,478 +1,067 +5,449 +376 +65,178 +192 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +6. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2015 and for the year then ended is as follows (continued): +(in RMB million) +Cash and amounts due from banks +and other financial institutions +Balances with the Central Bank +Life insurance +Property +and casualty +insurance +Banking +Trust +Securities +Corporate +Others Eliminations +Total +180,771 +40,129 +189,802 +25,224 (59,576) 439,327 +Investment in wealth +100.00% +99.51% +Proportion of +ordinary shares +directly held by +the Group (%) +Proportion of +ordinary shares +indirectly held by +the Group (%) +Proportion of +votes (%) (i) +Registered/ +authorized capital +(RMB unless +otherwise stated) +Shining Port Limited +Hong Kong, Corporation Real estate investment, +99.51% +Principal activities and +place of operation +100.00% +Visual King Limited +Hong Kong +Hong Kong, Corporation Real estate investment, +Hong Kong +Pingan Panhai Capital Co., Ltd. +Shenzhen, Corporation +Asset management, +Shenzhen +HKD1 +Place of incorporation +and kind of legal entity +Name +(1) Particulars of the Group's principal subsidiaries as at 31 December 2015 are set out below: (continued) +100.00% GBP63,100,100 +One Lime Street Company Limited (iii) +Hong Kong, Corporation Real estate investment, +Hong Kong +99.51% +100.00% GBP55,600,830 +Talent Bronze Limited (iii) +Hong Kong, Corporation Real estate investment, +Hong Kong +99.51% +100.00% +GBP133,000,000 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +187 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +5. SCOPE OF CONSOLIDATION (CONTINUED) +99.51% +99.51% +100.00% +96.55% +Shanghai Jahwa (Group) Company Ltd. +('Shanghai Jahwa') +Shanghai, Corporation +Production and sale of +99.88% +100.00% +268,261,234 +consumer chemicals, +Guangzhou +Shanghai +Industry, Shanghai +29.86% +29.90% +674,032,111 +Shanghai Zean Investment +Shanghai, Corporation +Management Company Limited +Shanghai Jahwa United Co., Ltd. (iii) (vi) Shanghai, Corporation +Investment Co., Ltd. +50,000,000 +100.00% +100.00% +1,000,000,000 +Shenzhen Pingke Information +Consulting Co., Ltd. +Shenzhen, Corporation +Management consulting, +Shenzhen +100.00% +100.00% +1,600,000,000 +Beijing Jingping Shangdi Investment +Co., Ltd. +Beijing, Corporation +Commercial real estate +leasing, Beijing +99.51% +100.00% +45,000,000 +Guangzhou Xinping Property +Guangzhou, Corporation Property leasing, +99.51% +HKD1 +Hong Kong, Corporation Real estate investment, +Hong Kong +Anbon Delight Company Limited (iii) +GBP160 +100.00% +HKD200,000,000 +and brokerage, +Hong Kong +Ping An Wealth Management Co., Ltd. +Shanghai, Corporation +Consulting services, +96.55% +99.88% +50,000,000 +Shanghai +Ping An Financing (Tianjin) Guarantee +Co., Ltd. (iii) +Tianjin, Corporation +Financing guarantee, +Tianjin +100.00% +100.00% +100.00% +Hong Kong, Corporation Securities investment +(Hong Kong) Company Limited +Ping An of China Securities +2,404 +5. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Group's principal subsidiaries as at 31 December 2015 are set out below: (continued) +Place of incorporation +and kind of legal entity +Principal activities and +place of operation +Proportion of +ordinary shares +directly held by +the Group (%) +Proportion of +ordinary shares +indirectly held by +the Group (%) +Registered/ +authorized capital +Proportion of +votes (%) (i) +(RMB unless +otherwise stated) +Shenzhen, Corporation +Equity investment, +Shenzhen +96.55% +100.00% +600,000,000 +Name +Ping An Caizhi Investment Management +Company Limited +1,250,000,000 +Shenzhen Pingan Real Estate Industrial +Logistics Company Limited (iii) +Shenzhen, Corporation +Logistics, Shenzhen +500,000,000 +Hangzhou Pingjiang Investment +Co., Ltd. (iii) +Hangzhou, Corporation +Real estate development, +Hangzhou +99.51% +100.00% +1,600,000,000 +Beijing Jingxinlize Investment Co., Ltd. +Beijing, Corporation +Real estate investment, +Beijing +99.51% +100.00% +1,160,000,000 +Anbon Allied Investment Company +Limited +Hong Kong, Corporation Real estate investment, +Hong Kong +99.51% +100.00% +100.00% +Asset management, +Shanghai +99.65% +Hangzhou, Partnership +99.65% +100.00% +2,000,000,000 +Beijing Shuangronghui Investment +Co., Ltd. +Beijing, Corporation +Real estate investment, +Beijing +99.51% +100.00% +256,323,143 +Chengdu Ping An Property Investment +Company Co., Ltd. +Chengdu, Corporation +Real estate investment, +99.51% +100.00% +840,000,000 +Chengdu +Hangzhou Pingan Pension Industry +Equity Investment Partnership +Enterprise (Limited Partnership) +Investment management, +Hangzhou +99.51% +100.00% +4,810,000,000 +Paid-in capital +Name +Huabao East Aggregated Fund +Trust Scheme +Attributable +equity interest +98.85% +(RMB) +(2) As at 31 December 2015, the Company consolidated the following principal structured entities: +Principal activities +Investment in debts +Shanghai Trust Changcheng +59.71% +10,000,000,000 Investment in debts. +Aggregated Fund +Management Scheme +Ping An Asset Xinxiang No. 10 +Assets Management +12,000,000,000 +5. SCOPE OF CONSOLIDATION (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +(i) The above disclosed equity holdings are the sum product of direct holdings and indirect holdings. +(ii) +In 2015, Ping An Bank's profit attributable to its non-controlling interest was RMB8,896 million (2014: RMB7,850 million), the dividend +paid to its non-controlling interest was RMB815 million (2014: RMB625 million). As at 31 December 2015, Ping An Bank's equity +attributable to its non-controlling interest was RMB67,351 million (2014: RMB53,404 million). Ping An Bank's summarised financial +information is disclosed in 'Segment reporting' under the 'Banking' segment. +(iii) +The paid-in capital of these subsidiaries was increased in 2015. +(iv) +These entities were newly established or acquired in 2015. +(v) +(vi) +In 2012, the parent of this company, Shenzhen Ping An New Capital Investment Co., Ltd. signed a forward contract transferring +beneficial rights associated with part of the equity interests in this company to a third party when certain conditions are met in +future, while retaining full rights of control, such as voting rights. +Shanghai Jahwa has de facto control over this entity. The Group acquired Shanghai Jahwa in 2012 and consequently included +Shanghai Jahwa United Co., Ltd. in the scope of consolidation. +Other than the changes above, there are no significant changes to the scope of consolidation in 2015 as +compared to 2014. +The Company and its subsidiaries are subject to the PRC Company Law as well as various listing +requirements, where applicable. Capital or asset transactions between the Company and its subsidiaries +might be subject to regulatory requirements. Certain of the Company's subsidiaries are subject to +regulatory capital requirements. As such, there are restrictions on the Group's ability to access or use the +assets of these subsidiaries to settle the liabilities of the Group. Please refer to Note 47. (7) for detailed +disclosure on the relevant regulatory capital requirements. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +189 +FINANCIAL STATEMENTS +99.51% +9,856,152,089 +Investment in wealth +management product +Shanghai Trust Huarong Aggregated +Fund Management Scheme +5,164,472,000 +Investment in debts. +Ping An Asset Xinxiang No. 14 +99.51% +5,001,000,000 +Assets Management Scheme +Investment in wealth +management product +Jinyao Aggregated Fund Trust Scheme +99.51% +4,090,000,000 +Investment in beneficial +right of equity +Ping An Asset Xinxiang No. 11 +Assets Management Scheme +99.51% +3,050,198,071 +Investment in wealth +management product +Ping An Asset Xinxiang No. 1 +Assets Management Scheme +99.51% +Notes: +Investment Project Single +Fund Trust Scheme +Investment in debts. +99.51% +9,500,000,000 +Investment in debts +Ping An Asset Xinxiang No. 9 +Assets Management +99.51% +6,950,744,160 +Investment in wealth +management product +Ping An Asset Xinxiang No. 6 +99.51% +6,662,446,409 +Investment in wealth +Assets Management +management product +Liying No. 22 Aggregated Fund +Trust Scheme +83.58% +5,000,000,000 +Ping An Kunyibo Expressway +3,000,000,000 +100,000,000 +Investment platform, +Shenzhen +99.99% +100.00% +10,000,000 +188 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +5. SCOPE OF CONSOLIDATION (CONTINUED) +Asset management, +Shanghai +(1) Particulars of the Group's principal subsidiaries as at 31 December 2015 are set out below: (continued) +Place of incorporation +Name +and kind of legal entity +Principal activities and +place of operation +ordinary shares +directly held by +the Group (%) +Proportion of +ordinary shares +indirectly held by +the Group (%) +Proportion of +votes (%) (i) +Proportion of +Shanghai, Corporation +Shanghai PingXin Asset Management +Co., Ltd. (iv) +1,815,000,000 +Shanghai Pingan Automobile +E-commerce Co., Ltd. (iii) +Shanghai, Corporation +E-commerce, Shanghai +94.73% +94.74% +63,330,000 +Shanghai Gezhouba Yangming +Property Co., Ltd. (iv) +Shanghai, Corporation +Real estate investment, +Shanghai +99.51% +100.00% +20,000,000 +Shanghai Jinyao Investment +Management Co., Ltd. (iv) +Shanghai, Corporation +Investment management, +Shanghai +98.36% +98.84% +Registered/ +authorized capital +(RMB unless +otherwise stated) +Shenzhen Qianhai Credit Service Centre +Co., Ltd. (iv) +Shenzhen, Corporation +Information services, +Shenzhen +Hong Kong +Shenzhen Qianhai Inclusive +Shenzhen, Corporation +Private equity financing, +54.14% +55.00% +100,000,000 +Crowdfunding & Trading Co., Ltd. (iv) +Shenzhen +Pingan Chuangke (Shenzhen) Investment Shenzhen, Corporation +Management Co., Ltd. (iv) +Investment management, +Shenzhen +99.83% +100.00% +100,000,000 +Lianxin (Shenzhen) Investment +Shenzhen, Corporation +Management Co., Ltd. (iv) +USD505,000,000 +99.83% +100.00% +Hong Kong, Corporation Project investment, +99.99% +100.00% +50,000,000 +Pingan Real Estate Capital Limited (iv) +Hong Kong, Corporation Financing platform, +99.65% +100.00% +USD100,000,000 +Hong Kong +Gem Alliance Limited (iv) +('Puhui Limited') +Cayman Islands, +Corporation +Project investment, +100.00% +100.00% +USD505,000,002 +Cayman Islands +Harmonious Splendor Limited (iv) +100.00% +30 +Annual Report 2015 +12 +(in RMB million) +Cash and amounts due from banks +Property +and casualty +Life insurance +insurance +Banking +Trust +Securities +Corporate +Others Eliminations +Total +and other financial institutions +202,377 +54,322 +116,969 +3,651 +19,191 +26,214 +16,441 +(40,680) 398,485 +Balances with the Central Bank +The segment analysis as at 31 December 2014 and for the year then ended is as follows (continued): +and statutory deposits +6. SEGMENT REPORTING (CONTINUED) +Annual Report 2015 +1,514 +311 +Income tax +(3,590) +(3,173) +(6,191) +(572) +(240) +(657) +62,353 +(14,423) +Profit for the year +15,689 +8,807 +19,147 +2,212 +924 +(17) +857 +311 +47,930 +194 +Ping An Insurance (Group) Company of China, Ltd. +7,789 +3,800 +302,139 +9,925 +5,058 +14,983 +Finance lease receivable +37,908 +37,908 +Investments in associates and +jointly controlled entities +7,230 +486 +2,467 +154 +3,160 +(599) 12,898 +Others +120,870 +54,143 +96,330 +8,546 +11,730 +11,080 +Accounts receivable +9,162 1,053,882 +18,147 +1,016,642 +3 +(3) 313,728 +Fixed maturity investments +842,436 +70,429 +659,470 +135 +27,750 +17,182 +5,259 +(17) +(13,925) 1,608,736 +191,705 +9,657 +488 +21,907 +3,207 +7,567 +12,092 +(4,933) 241,690 +Loans and advances to customers +9,920 +Equity investments +32,112 +1,164 +25,338 +2,065 +25,920 +(17,089) 530,020 +Claims and policyholders' benefits +(165,154) (63,172) +(228,326) +Commission expenses on insurance +operations +(22,797) (15,450) +3,306 +(34,941) +Interest expenses on banking +operations +(66,345) +1,818 +(64,527) +Fees and commission expenses +on non-insurance operations +(2,328) +Loan loss provisions, net of reversals +(14,614) +4,026 +(781) +46 +6,557 +242,222 124,152 +596 +217 +626 +29 +12 +(70) +(62) +389 +78 +19,743 +(11,464) 16,737 +Including: Inter-segment +other income +4,410 +21 +1 +91 +369 +6,572 +(11,464) +Total income +142,167 +(212) +(659) +750 +49 +(6,974) +Other expenses +(9,407) +(280) +(411) +(221) +(46) +(4) +(7,913) +5,983 (12,299) +Total expenses +(222,943) (112,172) (116,829) +(3,773) +(2,862) +(2,082) +(24,406) +17,400 (467,667) +Profit before tax +19,279 +11,980 +(2,655) +(1,489) +(483) +(647) +(3,230) +(46) +(14,614) +Foreign exchange (losses)/gains +(49) +(4) +(388) +96 +154 +(191) +2,784 +General and administrative expenses +(33,028) +(32,743) +(2,170) (2,121) +(685) +(13,287) +5,494 +(102,565) +Finance costs +(1,511) +(238) +(24,025) +(11,210) 323,601 +Segment assets +1,382,327 +Short term life business gross written premiums +16,731 +12,417 +Property and casualty business gross written premiums +163,955 +143,150 +Gross written premiums +386,012 +326,423 +(in RMB million) +Gross written premiums +Life insurance +2015 +2014 +Individual life insurance +Bancassurance +Group life insurance +195,445 +159,584 +12,919 +13,837 +170,856 +13,693 +205,326 +2014 +Ping An Insurance (Group) Company of China, Ltd. 195 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +7. GROSS AND NET WRITTEN PREMIUMS +(in RMB million) +2015 +2014 +Gross written premiums and premium deposits +463,769 +395,880 +Less: Premium deposits of policies without significant insurance +risk transfer +(5,174) +(4,784) +Premium deposits separated out from universal life and +investment-linked products +(72,583) +(64,673) +Gross written premiums +386,012 +326,423 +(in RMB million) +2015 +Long term life business gross written premiums +9,852 +222,057 +183,273 +13,813 +13,047 +9,775 +216,060 +178,653 +Property and casualty insurance +Automobile insurance +117,747 +96,176 +Non-automobile insurance +22,928 +23,736 +Accident and health insurance +4,069 +3,198 +144,744 +123,110 +Net written premiums +360,804 +301,763 +196 +12,885 +155,065 +190,128 +2014 +Property and casualty insurance +Automobile insurance +131,117 +110,667 +Non-automobile insurance +28,739 +29,257 +Accident and health insurance +4,099 +3,226 +Annual Report 2015 +163,955 +386,012 +326,423 +Gross written premiums +(in RMB million) +Net of reinsurance premiums ceded +Life insurance +Individual life insurance +Bancassurance +Group life insurance +2015 +143,150 +24,896 +619 +40 +Accounts payable +1,533,183 +1,883 +14,899 +(37,634) 1,510,448 +838 +2,721 +Insurance payables +50,627 +15,861 +(828) +65,660 +Insurance contract liabilities +1,091,033 115,783 +1,206,816 +Investment contract liabilities +for policyholders +38,106 +224 +38,330 +Policyholder dividend payable +28,673 +to brokerage customers +Customer deposits and payables +99,672 +342 +192,351 2,202,449 +36,717 +61,878 +62,197 +130,180 +(62,188) 4,005,911 +Due to banks and other financial +institutions +5,589 +401,756 +28,673 +7,528 +7,170 +39,242 +(6,779) 456,153 +Assets sold under agreements +to repurchase +55,623 +1,200 +22,568 +2,730 +17,209 +1,647 +6,601 +Bonds payable +5,663 +28 +98 +5 +1,663 +(74) 14,394 +Depreciation and amortization +1,469 +507 +2,278 +27 +84 +9 +1,057 +(43) +5,388 +Total other non-cash expenses +charged to consolidated results +8,841 +292 +15,011 +93 +4,355 +492 +7,827 +Capital expenditures +41,750 +2,996 +9,131 +7,244 +88,119 +Others +13,117 +11,999 +71,056 +14,427 +21,335 +14,929 +33,402 +(4,456) 155,503 +Segment liabilities +1,304,103 150,730 2,072,196 +24,685 +51,680 +17,330 +81,068 +(49,697) 3,652,095 +Other segment information: +1,029 +Other income +(18,543) 26,955 +Corporate +966 +Reinsurance commission income +288,779 +109,610 +179,169 +Net earned premiums +6,997 +(12,984) +(13,499) +515 +premium reserves +Change in unearned +(24,660) +(20,041) +..... +(4,619) +7,963 +operations +6 +340 +operations +from non-insurance +commission income +Including: Inter-segment fees and +Interest income from banking +from non-insurance operations +2,214 +4,294 +19,772 +51 119,422 +119,371 +Fees and commission income +2,631 +2,922 +Less: Premiums ceded to reinsurers +143,150 +Annual Report 2015 +36,548 +1,363 +18 +34 +(5) +Ping An Insurance (Group) Company of China, Ltd. 193 +30,485 +3,618 +charged to consolidated results +Total other non-cash expenses +5,962 +(22) +1,290 +1,035 +326,423 +FINANCIAL STATEMENTS +For the year ended 31 December 2015 +183,273 +Gross written premiums +Total +Eliminations +Others +Securities +Notes to Consolidated Financial Statements +Trust +insurance +Life insurance +(in RMB million) +Property +and casualty +The segment analysis as at 31 December 2014 and for the year then ended is as follows: +6. SEGMENT REPORTING (CONTINUED) +Banking +(3,268) +(3,268) 25,643 +55,486 +Investment income +(24) +28 +controlled entities +associates and jointly +(2,408) +236 +3 +37 +35 +82 +Share of profits and losses of +investment income +Including: Inter-segment +(2,408) 71,538 +3,616 +1,672 +1,783 +1,661 +2,779 +2,015 +6,949 +4,035 +Fees and commission income from non-insurance operations +Brokerage fees +2014 +2015 +(in RMB million) +9. NET FEES AND COMMISSION INCOME FROM NON-INSURANCE +OPERATIONS +64,527 +54,895 +67,404 +64,727 +1,649 +1,385 +5,486 +The interest income accrued on impaired financial assets during the year 2015 amounted to RMB406 million +(2014: RMB313 million). +Ping An Property & Casualty +3,634 +(in RMB million) +244,744 +5,540 +6,221 +46,910 +49,238 +36,063 +Ping An Life +1,936 +11,589 +299,689 +313,728 +In accordance with relevant regulations, subsidiary of bank operations is required to place mandatory +reserve deposits with the People's Bank of China (the 'PBOC') for customer deposits in both RMB and +foreign currencies. As at 31 December 2015, the mandatory deposits are calculated at 15% (31 December +2014: 18%) of customer deposits denominated in RMB and 5% (31 December 2014: 5%) of customer deposits +denominated in foreign currencies. Mandatory reserve deposits are not available for use by the Group in its +day to day operations. +Statutory deposit for insurance operations can only be utilized to settle liabilities during liquidation of +insurance companies. +Details of statutory deposits for insurance operations are as follows: +12,093 +42,146 +Interest expenses on banking operations +17,032 +231,512 +Ping An Health +Ping An Chuang Zhan +31 December 2015 +31 December 2014 +6,760 +6,760 +4,200 +3,800 +972 +872 +160 +157 +1 +12,093 +11,589 +Statutory deposits for insurance operations are placed with PRC banks in accordance with the PRC +Insurance Law and relevant regulations based on not less than 20% of the registered capital for the +insurance company subsidiaries and 5% of the registered capital for insurance sales agency subsidiaries +within the Group, respectively. +37 +63 +Net interest income from banking operations +Subtotal +Bonds payable +Customer deposits +26,778 +Due to financial institutions +Ping An Annuity +119,422 +132,131 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +206 +Due to the Central Bank +250,965 +Surrenders +31 December 2014 +45,841 +76,636 +137,369 +190,340 +4,168 +211,107 +4,125 +168,226 +31 December 2014 +31 December 2015 +Placements with banks and other financial institutions +Due from banks and other financial institutions +Term deposits +Cash on hand +(in RMB million) +18. CASH AND AMOUNTS DUE FROM BANKS AND OTHER FINANCIAL +INSTITUTIONS +17,164 +2.34 +2.98 +18,189 +Profit used to determine diluted earnings per share +54,214 +40,138 +Weighted average number of ordinary shares (million shares) +Weighted average number of ordinary shares in issue +Adjustments for: +18,182 +15,924 +439,327 +Assumed conversion of convertible bonds +Weighted average number of ordinary shares for diluted +earnings per share +Diluted earnings per share (in RMB) +4 +1,240 +3 +· Assumed vesting of share purchase scheme +237,052 +398,485 +(in RMB million) +31 December 2015 +Other deposits with the Central Bank +Statutory deposits for insurance operations +Unrestricted deposits with the Central Bank +banking operations-Foreign Currency +- Statutory reserve deposits with the Central Bank for +banking operations-RMB +Statutory reserve deposits with the Central Bank for +Statutory reserve deposits with the Central Bank for +banking operations +(in RMB million) +19. BALANCES WITH THE CENTRAL BANK AND STATUTORY DEPOSITS +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 205 +Annual Report 2015 +As at 31 December 2015, cash and amounts due from overseas banks and other financial institutions +amounted to RMB21,478 million (31 December 2014: RMB15,302 million). +As at 31 December 2015, cash and amounts due from banks and other financial institutions of RMB672 million +(31 December 2014: RMB233 million) were restricted from use. +Placements with banks +Placements with other financial institutions +Gross +Less: Provision for placements with banks and other financial +institutions +Net +31 December 2015 +Details of placements with banks and other financial institutions are as follows: +31 December 2014 +565 +43,708 +2,157 +76,660 +(24) +76,636 +(24) +45,841 +Underwriting commission income +76,095 +859 +1,215 +473 +542 +Derivative financial instruments +Carried at fair value through profit or loss +Gain on disposal of bills +Income from precious metal transactions +307 +2,378 +534 +213 +49,100 +9,871 +(151) +2,546 +Note: This refers to gains/(losses) from disposals of subsidiaries, associates and jointly controlled entities. +(3) UNREALIZED GAINS +(in RMB million) +Fixed maturity investments +- +Carried at fair value through profit or loss +Equity investments +Carried at fair value through profit or loss +Derivative financial instruments +Carried at fair value through profit or loss +(4) IMPAIRMENT LOSSES +(in RMB million) +Fixed maturity investments +5,405 +- +· Subsidiaries, associates and jointly controlled entities (Note) +1,725 +90,512 +70,337 +198 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +10. INVESTMENT INCOME (CONTINUED) +(2) REALIZED GAINS FROM DISPOSAL +(in RMB million) +Fixed maturity investments +Available-for-sale +· Carried at fair value through profit or loss +- Loans and receivables +2015 +2014 +1,245 +(285) +585 +309 +582 +41 +Equity investments +Available-for-sale +36,339 +6,517 +Carried at fair value through profit or loss +139 +· Held-to-maturity +- Loan and receivables +Equity investments +Sales of goods of Shanghai Jahwa +Management income from investment-linked products and +income from investment contracts +Expressway toll fee income +Annuity management fee income +Consulting income +Finance lease income +Income from financial guarantees +Income from customer loyalty program +Others +12. CLAIMS AND POLICYHOLDERS' BENEFITS +(1) +2015 +2014 +5,854 +5,306 +1,407 +1,424 +1,126 +1,066 +602 +365 +1,368 +621 +3,750 +(in RMB million) +11. OTHER INCOME +For the year ended 31 December 2015 +Claims and claim adjustment expenses +· Available-for-sale +Total +2015 +2014 +6 +283 +214 +464 +(95) +(132) +125 +615 +(3,383) +2015 +(1,425) +(1) +(2,315) +(350) +(1,075) +(8,934) +(4,815) +(9,285) +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 199 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +2014 +2,357 +(3,069) +1,487 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +10. INVESTMENT INCOME +(in RMB million) +Net investment income +Realized gains from disposal +Unrealized gains +Impairment losses +Total investment income +Investment income from listed investments +Investment income from unlisted investments +Total investment income +(1) NET INVESTMENT INCOME +(in RMB million) +Interest income from non-banking operations on fixed maturity +investments +Bonds and debt schemes +- Held-to-maturity +- Available-for-sale +- +Carried at fair value through profit or loss +- +- Loans and receivables +Term deposits +- Loans and receivables +FINANCIAL STATEMENTS +Current accounts +197 +Annual Report 2015 +Trust service fees income +4,794 +3,503 +Fees and commission income from the banking business +Others +29,763 +19,770 +692 +512 +Subtotal +40,499 +25,643 +Fees and commission expenses on non-insurance operations +Brokerage fees paid +742 +164 +Fees and commission expenses on the banking business +Others +2,730 +2,320 +95 +746 +Subtotal +3,567 +3,230 +Net fees and commission income from non-insurance operations +36,932 +22,413 +Ping An Insurance (Group) Company of China, Ltd. +2015 +90,512 +49,100 +727 +1,073 +Carried at fair value through profit or loss +39 +44 +- Loans and receivables +7,900 +4,485 +Dividend income on equity investments +Securities investment funds +Available-for-sale +11,996 +3,026 +- +Carried at fair value through profit or loss +1,356 +980 +Equity securities and other equity investments +Available-for-sale +- +- Carried at fair value through profit or loss +5,827 +5,397 +172 +94 +Operating lease income from investment properties +Interest expenses on assets sold under agreements to +repurchase and placements from banks and other +financial institutions +- Available-for-sale +Others +797 +475 +2014 +70,337 +9,871 +125 +(4,815) +615 +(9,285) +134,922 +71,538 +52,225 +35,938 +82,697 +35,600 +1,411 +134,922 +2015 +2014 +28,469 +7,399 +317 +15,310 +27,818 +6,060 +202 +10,809 +11,785 +11,846 +- Loans and receivables +71,538 +11 +45,865 +39,279 +7,780 +720 +1,184 +1,015 +3,884 +Provision for doubtful debts, net +Provision for loans, net +2015 +54,261 +2014 +41,598 +23,517 +16,977 +1,128 +740 +2,922 +2,533 +1,912 +1,932 +3,863 +658 +26,955 +2015 +(372) +6,156 +Property and casualty insurance claims +73,569 +(10,398) +63,171 +242,454 +(14,128) +228,326 +13. PROFIT BEFORE TAX +(1) PROFIT BEFORE TAX IS ARRIVED AT AFTER CHARGING/(CREDITING) THE FOLLOWING +ITEMS: +(in RMB million) +Employee costs (Note 13. (2)) +Interest expenses on policyholder contract deposits and +investment contract reserves +Depreciation of investment properties +Depreciation of property and equipment +Amortization of intangible assets +(in RMB million) +16,737 +310 +30,118 +14,614 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +14. INCOME TAX +(in RMB million) +2015 +2014 +Current income tax +Charge for the year +28,578 +21,962 +- Adjustments in respect of current income tax of previous years +Deferred income tax +(215) +(407) +(128) +(7,132) +28,235 +14,423 +Certain subsidiaries enjoy tax preferential treatments. These subsidiaries are not material to the Group. +Except for those subsidiaries enjoying tax preferential treatments, the applicable corporate income tax rate +for 2015 for the Group was 25%. +Ping An Insurance (Group) Company of China, Ltd. 201 +Annual Report 2015 +41,598 +54,261 +2,998 +1,967 +58 +53 +Cost of sales of Shanghai Jahwa +Auditors' remuneration - annual audit, half-year review +and quarterly agreed-upon procedures +(2) EMPLOYEE COSTS +(in RMB million) +6,528 +2015 +Wages, salaries and bonuses +43,321 +32,071 +Retirement benefits, social security contributions and +welfare benefits +9,943 +8,382 +Others +997 +1,145 +2014 +Short term life insurance claims +158,999 +(3,358) +304,653 +(15,143) +289,510 +2014 +(in RMB million) +Gross +Reinsurers' share +Net +Claims and claim adjustment expenses +88,721 +(13,950) +74,771 +Surrenders +10,188 +10,188 +Annuities +5,587 +5,587 +Maturities and survival benefits +21,387 +21,387 +Interest credited to policyholder contract deposits +125,842 +Gross +Reinsurers' share +Net +107,675 +(15,022) +92,653 +16,578 +16,578 +Annuities +17,405 +5,882 +Maturities and survival benefits +18,713 +18,713 +Policyholder dividends +8,455 +8,455 +Increase in policyholders' reserves +125,963 +(121) +5,882 +Reconciliation between tax expense and the product of accounting profit multiplied by the applicable tax +rate of 25% (2014: 25%) is as follows: +17,405 +5,871 +208,149 +(302) +207,847 +9,407 +(3,880) +5,527 +87,097 +(10,961) +76,136 +304,653 +(15,143) +289,510 +2014 +(in RMB million) +Gross +Reinsurers' share +Net +Long term life insurance contract benefits +Interest expense on convertible bonds (net of tax) +Net +Reinsurers' share +Gross +2015 +5,871 +Increase in policyholders' reserves +99,365 +(178) +99,187 +Interest credited to policyholder contract deposits +15,317 +15,317 +242,454 +Policyholder dividends +(14,128) +200 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +12. CLAIMS AND POLICYHOLDERS' BENEFITS (CONTINUED) +(2) +(in RMB million) +Long term life insurance contract benefits +Short term life insurance claims +Property and casualty insurance claims +228,326 +(in RMB million) +162,357 +2014 +2014 +Weighted average number of ordinary shares in issue (million shares) +Issued ordinary shares as at 1 January +17,784 +Weighted average number of new issued H shares +15,832 +74 +Weighted average number of shares from conversion +of convertible bonds +Weighted average number of shares held by the +492 +18 +share purchase scheme +(3) +Weighted average number of shares held by the +consolidated assets management scheme (i) +(91) +Weighted average number of ordinary shares in issue +18,182 +8. NET INTEREST INCOME OF BANKING OPERATIONS +(in RMB million) +2015 +2015 +2.47 +39,279 +15,924 +2015 +2014 +4,570 +3,562 +2015 interim dividend - RMB0.18 (2014: RMB0.25) per ordinary share +3,290 +1,979 +On 19 March 2015, the Board of Directors of the Company approved the Resolution of the Profit Appropriation Plan +for 2014, agreeing to declare a final cash dividend of RMB0.50 per share based on the total shares of 9,140,120,705. +The amount of the cash dividend for 2014 was RMB4,570 million accordingly. It also agreed to convert capital +reserves to share capital, in a proportion of 10 shares for every 10 shares held. On 15 June 2015, the above profit +appropriation plan was approved by the shareholders of the Company at the annual general meeting. +On 4 August 2015, the conversion of capital reserve into share capital was completed and the total number +of shares of the Company altered to 18,280,241,410 shares. On 20 August 2015, the Board of Directors of the +Company approved the Resolution of the Profit Appropriation Plan for Interim Dividend of 2015, agreeing to +declare an interim cash dividend of RMB0.18 per share for 2015. The amount of the interim cash dividend for +2015 was RMB3,290 million. +On 15 March 2016, the Board of Directors of the Company approved the Resolution of the Profit +Appropriation Plan for 2015, agreeing to declare a final cash dividend of RMB0.35 per share for 2015. It was +not recognized as a liability as at 31 December 2015. +17. EARNINGS PER SHARE +(1) BASIC +Basic earnings per share is calculated by dividing the profit attributable to owners of the parent by the +weighted average number of ordinary shares in issue during the year excluding ordinary shares purchased +by the Group. +The Company completed the conversion of capital reserves to share capital in a proportion of 10 shares +for every 10 shares held during this year. The basic and diluted earnings per share figures for the current +year and for prior year have been presented on the basis of the new number of shares according to 'IAS +33-Earnings per Share'. +2015 +2014 +Profit attributable to owners of the parent (in RMB million) +Weighted average number of ordinary shares in issue (million shares) +Basic earnings per share (in RMB) +54,203 +18,182 +2.98 +2014 +Due from the Central Bank +Due from financial institutions +23,179 +Interest income from unlisted investments +103,860 +96,243 +Subtotal +15,924 +(i) As at 31 December 2015, 417 million (31 December 2014: Nil) shares were held by the consolidated assets management scheme. +204 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +17. EARNINGS PER SHARE (CONTINUED) +(2) DILUTED +Diluted earnings per share was computed by dividing the adjusted profit attributable to the equity holders +of the Company based on assuming conversion of all dilutive potential shares for the year by the adjusted +weighted average number of ordinary shares in issue The shares granted by the Company under the share +purchase scheme (Note 36) and convertible bonds have potential dilutive effect on the earnings per share. +Earnings (in RMB million) +2015 +2014 +Profit attributable to owners of the parent +54,203 +2015 +28,271 +Interest income from listed investments +119,422 +132,131 +Loans and advances to customers +Corporate loans and advances to customers +Individual loans and advances to customers +Discounted bills +Bonds +Others +Subtotal +4,206 +3,885 +12,658 +In respect of current year: +20,417 +37,492 +41,436 +33,599 +413 +308 +28,303 +23,218 +462 +503 +44,653 +2014 final dividend - RMB0.50 (2013: RMB0.45) per ordinary share +Interest income from banking operations +(in RMB million) +Items that may be reclassified subsequently to profit or loss: +2015 +Before tax +Tax impact +After tax +Share of other comprehensive income of associates and +jointly controlled entities +9 +9 +Available-for-sale financial assets: +Changes in fair value +37,605 +(9,476) +28,129 +Reclassification adjustments for losses included in the +statement of income +- (Gains)/losses on disposal +(36,146) +8,618 +(27,528) +- Impairment losses +15. OTHER COMPREHENSIVE INCOME +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +202 +Profit before tax +In respect of previous year: +93,413 +62,353 +Tax at the applicable tax rate of 25% (2014: 25%) +Expenses not deductible for tax +23,353 +15,588 +6,447 +3,063 +1,027 +Income not subject to tax +(3,821) +Adjustments in respect of current income tax of previous years +The reversal of the deferred tax assets related to the impairment +provision of the investment in Fortis (Note 4. (8)) +(215) +(407) +5,697 +Income tax per consolidated statement of income +28,235 +14,423 +The Group's tax position is subject to assessment and inspection of the tax authorities before finalization. +(7,047) +Shadow accounting adjustments +(in RMB million) +(2,215) +2,359 +Reclassification adjustments for losses included in the +statement of income +- Impairment losses +(5,369) +8,859 +1,343 +Shadow accounting adjustments +(9,434) +(4,026) +6,644 +(7,075) +Exchange differences on translation of foreign operations +41 +35,198 +41 +(10,184) +30,774 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 203 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +(1,467) +For the year ended 31 December 2015 +16. DIVIDENDS +40,958 +(11,671) +- (Gains)/losses on disposal +(206) +777 +(565) +Exchange differences on translation of foreign operations +(70) +(70) +958 +46,869 +752 +2014 +(in RMB million) +Before tax +Tax impact +After tax +Items that may be reclassified subsequently to profit or loss: +Share of other comprehensive income of associates and +jointly controlled entities +(8) +(8) +Available-for-sale financial assets: +Changes in fair value +(250) +902 +220,403 +Fair value +515 +1,922 +566 +246,874 +250,902 +Nominal amount +261,539 +Fair value +Discounted bills +Liabilities +Assets +31 December 2014 +4,527 +697,677 +8,272 +1,037,565 +1,882 +213 +130 +Nominal amount +29,117 +Loans +10,318 +Individual customers +114 +Corporate customers +(in RMB million) +(1) ANALYZED BY CORPORATE AND INDIVIDUAL +23. LOANS AND ADVANCES TO CUSTOMERS +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 209 +1,873 +Annual Report 2015 +2,770 +519,131 +4,311 +8 +400 +510,779 +1 +10,357 +314 +None of the above derivatives has been designated as a hedging instrument. +1,061 +31 December 2014 +21,074 +Stock index option +Gold derivative instruments +Currency forwards and swaps +Interest rate swaps +(in RMB million) +22. DERIVATIVE FINANCIAL INSTRUMENTS +Note: Unlisted equity securities include those not traded on stock exchanges, which are mainly open-ended funds with public market price +quotation +46,852 +35,948 +83,516 +Others +46,852 +481 +554 +2,291 +13,137 +4,064 +40,016 +3,884 +Operating loans +101,889 +119,464 +(in RMB million) +Interest rate swaps +Currency forwards and swaps +1,204 +55,728 +4,118 +83,993 +1,676 +314,230 +2,711 +367,786 +1,434 +327,589 +1,324 +563,651 +Fair value +Fair value Nominal amount +Nominal amount +Liabilities +Assets +31 December 2015 +Stock index swaps +Stock index option +Gold derivative instruments +5 +Credit cards +(4) AGING ANALYSIS OF PAST DUE LOANS +Vehicle loans +Gross +Individual customers +Subtotal of corporate customers +12,413 +13,665 +Discounted bills +664,509 +816,301 +Subtotal of loans +829,966 +44,130 +Others +43,578 +63,107 +Construction +65,768 +86,715 +Service, technology, culture and sanitary industries +118,668 +158,709 +59,603 +676,922 +445,023 +398,315 +31 December 2015 +31 December 2014 +236,412 +389,653 +31 December 2015 +Gross +Discounted bills +Subtotal +Secured by monetary assets +Secured by mortgages +Secured by collateral +Guaranteed +Unsecured +(in RMB million) +(3) ANALYZED BY TYPE OF COLLATERAL HELD OR OTHER CREDIT ENHANCEMENTS +23. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +210 +1,075,237 +1,274,989 +Real estate +Property mortgages +152,319 +Commercial +55,365 +45,967 +114,445 +149,633 +116,896 +107,429 +664,509 +12,413 +13,665 +816,301 +78,635 +31 December 2014 +Extraction (heavy industry) +Agriculture, husbandry and fishery +Corporate customers +(in RMB million) +(2) ANALYZED BY INDUSTRY +Net +Less: Loan loss provisions +Gross +Others +31 December 2015 +65,495 +63,359 +46,114 +35,076 +32,037 +Transportation, storage and communication +15,294 +23,839 +Energy +142,895 +161,075 +Manufacturing (light industry) +41,520 +65,779 +5,261 +14,248 +31 December 2014 +31 December 2015 +1,053,882 +1,245,371 +(21,355) +(29,618) +1,075,237 +1,274,989 +151,189 +Listed +Unlisted +522 +Held-for-trading +(71) +(313) +(406) +(406) +(13) +3,501 +As at 31 December +Others +(84) +loans and advances +728 +375 +353 +2,384 +595 +1,789 +Interest accrued on impaired +off previously +(2) +29,618 +Less: Provision for doubtful receivables +Premium receivables +(in RMB million) +24. PREMIUM RECEIVABLES +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +26,117 +212 +As at 31 December 2015, none of the discounted bills (31 December 2014: RMB194 million) was pledged as +assets sold under agreements to repurchase. +21,355 +(11) +(313) +19,135 +2,220 +As at 31 December 2015, discounted bills with a carrying amount of RMB3,001 million (31 December 2014: +RMB2,709 million) were pledged for amounts due to the Central Bank. +Recovery of loans written +(9,101) +(3,681) +19,135 +2,220 +As at 1 January +Total +assessed +Collectively +21,355 +Individually +assessed +assessed +Collectively +Individually +assessed +197,177 +142,050 +37,886 +Total +13,476 +15,409 +Acquisition of subsidiaries +(5,420) +(23,749) +(9,123) +(14,626) +the year +Write-off and transfer during +14,614 +8,974 +29 +29 +5,640 +30,118 +15,581 +14,537 +Charge for the year +- +Premium receivables, net +Life insurance +Property and casualty insurance +Premium receivables, net +(986) +15,690 +17,764 +3,429 +6,536 +12,261 +(707) +11,228 +31 December 2015 +31,302 +34,918 +273 +530 +547 +31 December 2014 +16,778 +14,983 +31 December 2015 +(in RMB million) +27. FINANCE LEASE RECEIVABLE +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 213 +Annual Report 2015 +15,587 +17,872 +7,036 +1,557 +1,788 +8,945 +6,994 +7,139 +31 December 2014 +916 +52,092 +30,482 +31 December 2014 +30,740 +34,072 +24,125 +27,000 +6,615 +7,072 +The credit terms of premium receivables granted are generally from one to six months, and non-interest +bearing. +30,740 +(562) +(846) +31,302 +31 December 2014 +34,918 +31 December 2015 +34,072 +An aging analysis of premium receivables is as follows: +(in RMB million) +Within 3 months +31 December 2015 +Reinsurers' share of policyholders' reserves +Reinsurers' share of claim reserves +Reinsurers' share of unearned premium reserves +(in RMB million) +26. REINSURERS' SHARE OF INSURANCE LIABILITIES +Net +Less: Provision for accounts receivable +Gross +Others +Receivables under factoring +(in RMB million) +25. ACCOUNTS RECEIVABLE +Over 1 year +Over 3 months but within 1 year +33,472 +31 December 2015 +182,607 +167,142 +Within 3 months +31 December 2014 +Guaranteed +Unsecured +(in RMB million) +58,874 +3 months to 1 year +1,025 +21,742 +23,496 +7,780 +130 +2,732 +2,189 +12,611 +2,729 +1 to 3 years +Total +6,931 +6,227 +Secured by mortgages +Secured by collateral +9,782 +12 +More than 3 years +1,940 +3,240 +10,047 +2 +727 +4,384 +4,934 +4,590 +Secured by monetary assets +18,107 +766 +1 to 3 years +Within 3 months 3 months to 1 year +(in RMB million) +31 December 2015 +13,665 +1,274,989 +1,261,324 +More than 3 years +12,413 +1,075,237 +164,408 +183,215 +387,504 +452,044 +204,988 +305,924 +1,062,824 +Total +Unsecured +Guaranteed +4,510 +5,332 +7,499 +Secured by mortgages +Secured by collateral +16,636 +104 +3,734 +6,681 +6,117 +16,351 +25 +1,635 +7,540 +7,151 +6,014 +126 +19,298 +Secured by monetary assets +4.15% +44,630 +4.57% +58,235 +20.73% +222,845 +1,274,989 +18.49% +10.78% +115,895 +14.00% +178,514 +34.17% +367,411 +235,771 +100.00% +1,075,237 +100.00% +267,945 +952,032 +31 December 2014 +1,162,024 +31 December 2015 +Assets purchased under reverse repurchase agreements +Wealth management products +Policy loans +Debt schemes and trust schemes (Note 1) +Asset management schemes +Bonds +(in RMB million) +20. FIXED MATURITY INVESTMENTS +(in RMB million) +2014 +2015 +31.47% +251,023 +401,249 +324,456 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 211 +Annual Report 2015 +Past due loans refer to the loans with either principal or interest being past due by one day or more. +46,171 +For the year ended 31 December 2015 +140 +18,575 +16,885 +7,044 +1,890 +2,670 +2,484 +10,571 +23. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +(5) ANALYZED BY REGION +(in RMB million) +31.47% +401,220 +% +Amount +% +Amount +31 December 2014 +31 December 2015 +(6) LOAN LOSS PROVISION +Gross +Offshore business +Northern China +Western China +Southern China +Eastern China +30.17% +31 December 2014 +Finance lease receivable, net of unearned finance income +Less: Provision for impairment losses +58,623 +Ping An Insurance (Group) Company of China, Ltd. 207 +Annual Report 2015 +During 2013, the Group's subsidiary Ping An Bank reclassified bonds with a fair value of RMB91,675 +million from available-for-sale financial investments to held-to-maturity financial assets reflecting its +positive intention and ability to hold them until maturity. As at 31 December 2015, the carrying amount +of these bonds was RMB77,356 million (31 December 2014: RMB88,294 million) while the corresponding fair +value was RMB79,130 million (31 December 2014: RMB87,850 million). If these bonds were not reclassified, +unrealized gains of RMB2,218 million (31 December 2014: RMB4,428 million) would have been recognized +in the available-for-sale financial assets reserves for the year ended 31 December 2015. During 2015, other +comprehensive income in the amount of RMB724 million (31 December 2014: RMB791 million) recognized +prior to the reclassification was reversed. +Note: Unlisted debt securities include those traded on the Chinese interbank market and those not publicly traded. +952,032 +1,162,024 +FINANCIAL STATEMENTS +840,670 +111,362 +139,500 +952,032 +1,162,024 +320,216 +378,278 +1,022,524 +442,059 +Notes to Consolidated Financial Statements +20. FIXED MATURITY INVESTMENTS (CONTINUED) +Equity securities +Security investment funds +(in RMB million) +21. EQUITY INVESTMENTS +Net +Less: Provision for impairment losses +For the year ended 31 December 2015 +Gross +Finance lease receivable +Bills +Bonds +Trust beneficial right +(in RMB million) +(2) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS +Others +451,675 +189,757 +31 December 2014 +(in RMB million) +Loans and receivables +Carried at fair value through profit or loss +Available-for-sale, at fair value +Held-to-maturity +(in RMB million) +Government bonds +(1) BONDS +1,608,736 +71,892 +36,737 +1,911,871 +216 +Expressway operation +49.94% +Note 1: Trusts schemes represent entrusted loans granted by consolidated trust schemes and investments in unconsolidated trust schemes +that are classified as loans and receivables. +Central Bank bills +Finance bonds +Corporate bonds +331,078 +993 +31 December 2015 +952,032 +1,162,024 +7,575 +26,488 +30,834 +26,549 +130,126 +192,318 +783,497 +916,669 +31 December 2014 +31 December 2015 +Listed +Unlisted +Other equity investments +31 December 2015 +31 December 2014 +35,334 +Unlisted +Listed +141,507 +2,624 +31 December 2015 +Available-for-sale, at fair value +Held for trading +(in RMB million) +208 +(2) EQUITY SECURITIES +107,304 +43,038 +93,792 +9,058 +13,512 +52,096 +52,096 +Annual Report 2015 +31 December 2014 +141,812 +930 +Carried at fair value through profit or loss +Available-for-sale, at cost +Available-for-sale, at fair value +(in RMB million) +(3) OTHER EQUITY INVESTMENTS +21. EQUITY INVESTMENTS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +142,742 +144,131 +233 +397 +142,509 +143,734 +142,742 +144,131 +107,304 +1,600,000,000 +16,679 +35,417 +197,177 +142,050 +197,205 +(28) +(7) +142,057 +5,748 +31 December 2015 +323 +211 +50,807 +14,248 +15,625 +87,107 +124,702 +5,157 +107,304 +31 December 2014 +52,096 +31 December 2014 +Unlisted +Listed +76,766 +31 December 2015 +Held for trading +Available-for-sale, at fair value +(in RMB million) +(1) SECURITY INVESTMENT FUNDS +241,690 +370,899 +46,852 +119,464 +142,742 +144,131 +30,538 +The PRC +Kunyu Highway +Jointly controlled entities +Name of the invested entity +(in RMB million) +The Group's investments in the principal associates and jointly controlled entities as at year end are as +follows: +29. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +Associates +214 +5,084 +127 +138 +252 +171 +1,988 +4,577 +31 December 2015 +31 December 2014 +Veolia Water (Kunming) Investment Co., Ltd. ('Veolia Kunming') +Ping An Pay Intelligence Technology Co., Ltd. ('Ping An Pay') +6,300 +6,300 +Beijing-Shanghai High-speed Railway Equity Investment Scheme +('Beijing-Shanghai Railway') +781 +702 +104 +112 +271 +234 +Shanxi Taichang Expressway Co., Ltd. ('Shanxi Taichang') +Veolia Water (Liuzhou) Investment Co., Ltd. ('Veolia Liuzhou') +Veolia Water (Yellow River) Investment Co., Ltd. +('Veolia Yellow River') +220 +240 +1,984 +522 +1,292 +Other assets +9,194 +5,205 +27,622 +32,831 +5,761 +Fixed maturity investments, at fair value +Cash and amounts due from banks and other financial institutions +Equity investments +8,464 +31 December 2014 +(1) POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INSURANCE CONTRACTS +(in RMB million) +28. POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INSURANCE/ +INVESTMENT CONTRACTS +(576) +37,908 +57,598 +(1,025) +38,484 +31 December 2015 +Fixed maturity investments, at amortized cost +559 +721 +Fixed maturity investments, at amortized cost +Fixed maturity investments, at fair value +Equity investments +918 +1,135 +31 December 2014 +31 December 2015 +Cash and amounts due from banks and other financial institutions +(in RMB million) +(2) POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INVESTMENT CONTRACTS +42,673 +48,903 +661 +558 +Other assets +1,656 +Designated at fair value through profit or loss +Lufax Holding Ltd (Previously Wincon +Nanjing Mingwan Property Development Co, Ltd. +Veolia Liuzhou +48.76% +USD189,421,568 +Hong Kong +Veolia Yellow River +Water plant operation +Hong Kong +23.88% +Hong Kong +Veolia Kunming +Principal activities +Percentage +of voting +rights +Paid-in capital +(RMB unless +otherwise stated) +Place of +incorporation +USD91,875,208 +USD32,124,448 +44.78% +Water plant operation +Water plant operation +Smart card development and sales +49.99% +1,361,899,520 +The PRC +Ping An Pay +Railway investment +39.18% +16,000,000,000 +The PRC +Beijing-Shanghai Railway +Expressway operation +29.85% +2,600,190,000 +The PRC +Shanxi Taichang +Name of the invested entity +Associates +Investment Company Limited) +The Group's investments in the principal associates and jointly controlled entities as at year end are as +follows (continued): +For the year ended 31 December 2015 +23,875 +2,223 +9,768 +796 +526 +Jointly controlled entities +10,908 +Subtotal +Step Fancy Investments Limited +Foshan Huatai Property Development Co, Ltd +Guangzhou Jinglun Property Development Co, Ltd +932 +1,715 +487 +2,028 +Others +Kun Yu Highway Development Co., Ltd. ('Kunyu Highway') +1,714 +1,682 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 215 +Annual Report 2015 +12,898 +26,858 +Investment in associates and jointly controlled entities +1,990 +2,983 +Subtotal +308 +693 +576 +Others +Wuhan DAJT Property Development Co, Ltd. +29. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +(CONTINUED) +1,933 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +463 +Total comprehensive +income for the year +37,315 +(7,041) +(4) +41 +39,279 +9,114 +78,704 +Placing of new H shares +28,248 +29. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +(CONTINUED) +28,248 +convertible bonds +15,875 +(2,260) +13,615 +Dividend declared +(Note 16) +(5,541) +(5,541) +Appropriations to +surplus reserves +Appropriations to +general reserves +Conversion of +Dividend paid to non- +The summary financial information of Group's principal associates and jointly controlled entities as at year +end are as follows: +31 December 2015 +1,263 +(32) +(28) +4 +1,028 +Veolia Yellow River +35 +187 +1,540 +40 +53 +122 +(in RMB million) +1,265 +Associates +Net +profit for +the year +Operating +income for +the year +31 December 2014 +Total +liabilities as +at year end +Total assets +as at year +end +Net +profit for +the year +Operating +income for +the year +Total +liabilities as +at year end +at year end +Name of the invested entity +Total +assets as +Veolia Kunming +2 +controlling interests +(488) +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 225 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +36. SHARE PURCHASE SCHEME +Movement of reserves relating to the Scheme is as follows: +For the year ended 31 December 2015 +(in RMB million) +As at 1 January +Purchased (i) +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic or +other losses as incurred by companies operating in the insurance, banking, trust, securities, futures and fund +businesses. The Group's respective entities engaged in such businesses would need to make appropriations +for such reserves based on their respective year-end profit or risk assets, as determined in accordance with +PRC Accounting Standards, and based on the applicable PRC financial regulations, in their annual financial +statements. Such reserves are not available for dividend distribution or transfer to share capital. +Share-based compensation expenses (ii) +Cost of shares +held for share +purchase scheme +Value of +employee services +Total +(312) +(312) +(312) +185 +185 +185 +(127) +(i) +(ii) +As at 31 December +488 +344,924 +99,075 +4,516 +(4,516) +(1,078) +(1,078) +Equity transactions +with non-controlling +interests +(15) +(1,103) +(1,118) +Contributions from non- +controlling interests +64,252 +(7) +421 +Others +As at 31 December 2014 +127,969 +31,798 +(6,107) +(11) +1,119 +(105) +(116) +7,470 +19,196 +152 +428 +4 +(131) +Veolia Liuzhou +Disposals +(99) +Disposals of subsidiaries +(160) +(77) +Transfer to property and equipment, net +740 +Charge for the year +24 +157 +Acquisition of subsidiaries +2,664 +3,160 +As at 1 January +Accumulated depreciation +20,331 +29,099 +As at 31 December +(986) +Disposals +(602) +Disposals of subsidiaries +(602) +(781) +Transfer from property and equipment, net +(108) +As at 31 December +4,269 +3,160 +As at 31 December 2015, investment properties with a carrying amount of RMB11,289 million (31 December +2014: RMB5,697 million) were pledged as collateral for long term borrowings with a carrying amount of +RMB5,692 million (31 December 2014: RMB3,231 million). +The rental income arising from investment properties for the year 2015 amounted to RMB1,487 million (2014: +RMB1,411 million), which is included in net investment income. +The fair values of the investment properties as at 31 December 2015 were estimated by the Group, based on +valuation performed by independent valuers. It falls under level 3 in the fair value hierarchy. +32,851 +18,262 +17,170 +46,094 +17,170 +24,827 +1 +3 +(2) +105 +- 22 2 +1 +-|||- +Fair value as at 31 December +As at 1 January +As at 31 December +Net book value +As at 31 December +Transfer out, net +Charge for the year +Acquisition of subsidiaries +As at 1 January +Impairment losses +1 +Transfer from construction in progress +581 +7,169 +2,172 +(52) +556 +6,651 +7,403 +Ping An Pay +16,000 +16,000 +Beijing-Shanghai Railway +228 +890 +4,407 +1,564 +7,341 +676 +3,894 +6,742 +Shanxi Taichang +12 +14 +3 +338 +11 +16 +7 +287 +140 +In 2015, the Company has adopted an employee share purchase scheme (the 'Scheme') for the key employees (including executive +Directors and senior management) of the Company and its subsidiaries. During the period from 20 March 2015 to 26 March 2015, +4,050,253 ordinary A shares were purchased from the market. The weighted average price of shares purchased was RMB77.02 per +share price (before the conversion of capital reserves to share capital). The above mentioned Shares shall be vested and awarded to +the key employees approved for participation in the Scheme, subject to the achievement of certain performance targets. +617 +Jointly controlled entities +Additions +411 +2,877 +Acquisition of subsidiaries +20,927 +20,331 +2014 +2015 +As at 1 January +Cost +(in RMB million) +30. INVESTMENT PROPERTIES +(346) +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 217 +Annual Report 2015 +433 +628 +215 +2,801 +400 +593 +148 +2,939 +Kunyu Highway +Notes to Consolidated Financial Statements +The share-based compensation expense of the Scheme and the total value of employee services during the year ended 31 December +2015 was RMB185 million and RMB185 million respectively. +37. DUE TO BANKS AND OTHER FINANCIAL INSTITUTIONS +(in RMB million) +35,387 +34,983 +26,546 +7,993 +7,549 +3,334 +1,622 +6,820 +2,713 +63,780 +45,254 +99 +112 +4,154 +2,506 +1,742 +4,539 +163,623 +126,228 +Less: Loss provisions +Interest receivables +(30) +Other receivables +(822) +(593) +40,718 +31 December 2014 +31 December 2015 +Others +4,942 +13,197 +2,025 +1,968 +43,896 +As at 31 December 2015, all the expressway operating rights of the Group were pledged as collateral for +long term borrowings amounting to RMB3,987 million (31 December 2014: RMB4,239 million). +As at 31 December 2015, prepaid land premiums with a carrying amount of RMB1,178 million were pledged as +collateral for long term borrowings amounting to RMB340 million. As at 31 December 2014, no prepaid land +premiums were pledged as collateral for long term borrowings. +As at 31 December 2015, prepaid land premium with a carrying amount of RMB55 million (31 December 2014: +RMB57 million) were still in progress of applying for title certificates. +222 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +32. INTANGIBLE ASSETS (CONTINUED) +Due from reinsurers +GOODWILL IMPAIRMENT +The primary valuation technique used is cash flow projections based on business plans approved by +management covering a three to five year period and a risk adjusted discount rate. Cash flows beyond that +period have been extrapolated using a steady growth rate and terminal value. Discount rates used by the +Group in 2015 range from 9% to 14% (2014: 9% to 14%) and growth rates, where applicable, range from 3% to +34% (2014: 3% to 34%). +The results of cash flow projections exceed the carried amount of each related cash-generating unit or +group of units. However, subsequent impairment tests may be based upon different assumptions and future +cash flow projections, which may result in an impairment of these assets in the foreseeable future. +33. OTHER ASSETS +(in RMB million) +Interest receivables +Other receivables +Due from reinsurers +Foreclosed assets +Prepayments +Precious metals held for trading +Dividend receivable +Inventories +As at 31 December 2015, goodwill amounting to RMB8,761 million (31 December 2014: RMB8,761 million) is +derived from acquisition of the former Shenzhen Development Bank. Goodwill amounting to RMB2,502 +million (31 December 2014: RMB2,502 million) is derived from acquisition of Shanghai Jahwa and its +subsidiaries. +(16) +(29) +Foreclosed assets +- +3,724 +7,448 +Total +8,892 +248 +9,140 +18,280 +(1) +(2) +During the period from 1 January 2015 to 9 January 2015, certain convertible bonds were converted to 248 million ordinary A shares, +and resulting in an increase of share capital by RMB248 million and share premium by RMB8,876 million. The newly issued capital was +verified by PricewaterhouseCoopers Zhong Tian LLP in capital verification report PwC ZT YZ (2015) No. 142. +On 4 August 2015, according to the Profit Appropriation Plan for Final Dividend of 2014, the transfer from 'Share premium' under +'Reserves' to share capital in a proportion of 10 shares for every 10 shares held was completed. The newly issued share capital was +verified by PricewaterhouseCoopers Zhong Tian LLP in capital verification report PwC ZT YZ(2015) No. 997. +3,724 +35. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +Available- +for-sale +on +(in RMB million) +Share investment +premium +reserve +Shadow +accounting +adjustments +Others +Surplus +reserve +funds +General +reserves +translation +of foreign +operations +Retained +profits +Exchange +differences +9,973 +H shares, par value +RMB1 per share +5,416 +10,832 +(271) +(238) +Prepayments +Inventories +Others +(428) +(428) +(18) +(13) +(37) +(111) +162,001 +124,816 +Annual Report 2015 +Overseas listed +Ping An Insurance (Group) Company of China, Ltd. 223 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +34. SHARE CAPITAL +(million shares) +1 January 2015 +Domestic listed +A shares, par value +RMB1 per share +Conversion of convertible bonds (1) +5,168 +248 +Transfer from 'Share premium' under 'Reserves' (2) +31 December 2015 +FINANCIAL STATEMENTS +11,791 +As at 1 January 2014 +43,032 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +32. INTANGIBLE ASSETS (CONTINUED) +2014 +Goodwill +Expressway +operating +rights +Prepaid land +premiums +Core deposits +Trademarks +Software +and others +Ping An Insurance (Group) Company of China, Ltd. 221 +Total +Cost +As at 1 January 2014 +11,791 +11,232 +5,475 +15,082 +2,155 +4,036 +49,771 +Acquisitions of subsidiaries +188 +188 +(in RMB million) +Additions +Annual Report 2015 +2,074 +Deposits from other banks and financial institutions +Due to the Central Bank +Short term borrowings +Long term borrowings +31 December 2015 +31 December 2014 +312,207 +395,863 +3,051 +2,754 +42,610 +20,901 +43,032 +52,390 +410,258 +456,153 +Refer to Notes 23, 30 and 32 for the assets pledged as collateral to support the above borrowings. +226 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +As at 1 January 2015 +12,037 +9,487 +5,023 +12,443 +1,968 +36,635 +The Group was still in the process of applying for title certificates for certain investment properties with a +carrying amount of RMB1,815 million as at 31 December 2015 (31 December 2014: RMB1,802 million). +246 +533 +2 +486 +54 +754 +57 +581 +1,932 +(4) +(4) +(6) +(5) +(11) +2 +1,745 +2,639 +187 +2,642 +7,794 +Net book value +As at 31 December 2014 +12,037 +9,487 +5,023 +12,443 +1,968 +2,074 +581 +229 +5,875 +130 +1,008 +Disposals of subsidiaries +(16) +(16) +Disposals +(100) +(25) +(125) +As at 31 December 2014 +12,037 +11,232 +5,604 +2,068 +15,082 +4,716 +50,826 +Accumulated amortization +As at 1 January 2014 +Acquisitions of subsidiaries +Charge for the year +Disposals of subsidiaries +Disposals +As at 31 December 2014 +1,259 +533 +1,885 +2,155 +218 +1,128 +Ping An Insurance (Group) Company of China, Ltd. +3,174 +245 +3,393 +679 +2,231 +(6) +(1) +(5) +(30) +(30) +- +1,912 +563 +58 +754 +51 +486 +52 +52 +7,794 +2,642 +187 +2,639 +581 +1,745 +9,722 +Net book value +As at 31 December 2015 +12,460 +income for the year +Other comprehensive +65,178 +10,975 +54,203 +- +Profit for the year +344,924 +64,252 +99,075 +152 +19,196 +As at 31 December 2015 +7,470 +(6,107) +31,798 +127,969 +As at 1 January 2015 +Total +Non- +controlling +interests +44,916 +1,917 +2,197 +11,689 +7,652 +9,001 +1,119 +Disposals +Disposals of subsidiaries +Charge for the year +Acquisitions of subsidiaries +11,232 +12,037 +As at 1 January 2015 +Cost +Total +Software +and others +Trademarks +Core +deposits +premiums +rights +Prepaid land +5,604 +411 +operating +(in RMB million) +2015 +Expressway +32. INTANGIBLE ASSETS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +41 +220 +The Group was still in the process of applying for title certificates for its buildings with a carrying amount +of RMB398 million as at 31 December 2015 (31 December 2014: RMB550 million). +18,873 +2,598 +753 +Goodwill +Total comprehensive +15,082 +4,716 +Acquisitions of subsidiaries +As at 1 January 2015 +Accumulated amortization +54,638 +5,091 +2,442 +15,082 +8,331 +11,232 +12,460 +As at 31 December 2015 +(68) +2,155 +(2) +Disposals +(162) +(162) +Disposals of subsidiaries +Annual Report 2015 +539 +2,382 +423 +Additions +698 +287 +50,826 +(66) +income for the year +Conversion of +convertible bonds +General +reserve +Surplus +Shadow +accounting +adjustments +on +Available- +for-sale +investment +reserve +premium +(in RMB million) +Share +Exchange +differences +35. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +(CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +translation +of foreign +Annual Report 2015 +395,291 +79,323 +135,338 +86 +28,248 +8,498 +2,150 +(6,659) +32,768 +115,539 +As at 31 December 2015 +2,779 +224 +160 +Non- +funds +(4) +(7,041) +37,315 +income for the year +Other comprehensive +47,930 +8,651 +39,279 +Profit for the year +231,789 +56,996 +70,341 +Others +111 +6,982 +3,394 +934 +(5,517) +83,868 +As at 1 January 2014 +Total +interests +controlling +Retained +profits +operations +reserves +14,680 +3,295 +2,619 +(13,392) +11,365 +54,203 +(66) +10 +10 +752 +390 +(66) +(552) +970 +10 +(552) +65,930 +970 +Equity transactions with +controlling interests +Dividend paid to non- +general reserves +Appropriations to +surplus reserves +Appropriations to +(Note 16) +Dividend declared +(9,140) +Transfer to share capital +10,342 +non-controlling +Others +(1,471) +(1,193) +(13,392) +scheme +management +(127) +6,989 +6,036 +(2,426) +(1,233) +(1,257) +(1,257) +(9,052) +9,052 +interests +(1,028) +(7,860) +(9,140) +8,871 +1,028 +consolidated assets +(127) +Shares held by +30,774 +Share purchase scheme +953 +controlling interests +Contributions from non- +(7,860) +10,195 +3,344 +11,424 +(121) +(702) +(25) +(352) +Disposals +(18) +(18) +Disposals of subsidiaries +28,341 +77 +Transfer from investment properties, net +2,922 +206 +1,220 +658 +838 +Charge for the year +8 +1 +7 +Acquisitions of subsidiaries +13,360 +796 +5,233 +4,371 +(1,200) +As at 31 December 2015 +3,446 +5,063 +35,158 +10,508 +1,268 +4,541 +15,974 +2,867 +83 +83 +(14) +2 +95 +83 +2,960 +(14) +95 +As at 1 January 2015 +As at 31 December 2015 +Net book value +As at 31 December 2015 +Disposals of subsidiaries +Transfer from investment properties, net +As at 1 January 2015 +Impairment losses +15,149 +882 +5,758 +2 +As at 1 January 2015 +Accumulated depreciation +50,390 +2,089 +175 +1,759 +Additions +28 +41,796 +11,424 +5 +1 +22 +Acquisitions of subsidiaries +1,419 +9,022 +869 +15,038 +As at 1 January 2015 +Total +Construction +in progress +Motor +vehicles +furniture +and fixtures +Buildings +2015 +Equipment, +Leasehold +improvements +Cost +(in RMB million) +31. PROPERTY AND EQUIPMENT +4,893 +1,933 +5,554 +Transfer of construction in progress +10,508 +2,150 +10,299 +21,120 +6,313 +As at 31 December 2015 +(2,285) +(842) +(139) +(882) +(60) +(362) +10,446 +Disposals +(33) +Disposals of subsidiaries +676 +(105) +781 +properties, net +Transfer from/(to) investment +(238) +(5,528) +48 +5,219 +23 +(33) +10,572 +77 +623 +(26) +Disposals of subsidiaries +160 +160 +Transfer from investment properties, net +2,533 +62 +162 +1,084 +517 +770 +Charge for the year +23 +3 +20 +Acquisitions of subsidiaries +11,845 +715 +15 +4,761 +3,807 +2,562 +As at 1 January 2014 +41,796 +11,424 +(26) +Disposals +(392) +(113) +623 +3,789 +10,572 +1,933 +2,032 +As at 1 January 2014 +As at 31 December 2014 +Net book value +95 +(3) +98 +95 +(3) +1,419 +98 +Disposals +As at 1 January 2014 +Impairment losses +13,360 +3,789 +5,233 +4,371 +2,960 +As at 31 December 2014 +(1,175) +(81) +(589) +As at 31 December 2014 +9,022 +796 +4,893 +56 +Acquisitions of subsidiaries +30,816 +2,598 +1,468 +8,056 +14,100 +4,594 +As at 1 January 2014 +Cost +Total +Construction +in progress +23 +Motor +vehicles +Buildings +Leasehold +improvements +(in RMB million) +31. PROPERTY AND EQUIPMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 219 +Annual Report 2015 +28,341 +11,424 +15,038 +Equipment, +furniture +and fixtures +79 +2014 +960 +Accumulated depreciation +Additions +As at 31 December 2014 +(2,371) +(155) +(280) +(680) +(985) +Disposals +(102) +(102) +Disposals of subsidiaries +602 +(271) +943 +(341) +210 +231 +9,670 +12,772 +1,701 +268 +Transfer of construction in progress +56 +24 +(348) +Transfer from/(to) investment properties, net +- +Individual customers +1,496,104 +1,681,093 +2,702 +Payables to brokerage customers +6,788 +31,460 +37,189 +42,477 +Fiscal deposits +30,422 +Time deposits from the government +Corporate customers +334,691 +321,045 +Remittance payables and outward remittance +27,471 +31 December 2015 +5,343 +Annual Report 2015 +Guarantee deposits +228 +2,721 +1,883 +838 +4,735 +4,735 +31 December 2014 +- +Others +Payables under factoring +(in RMB million) +40. ACCOUNTS PAYABLE +1,510,448 +1,713,907 +14,344 +32,814 +1,393 +12,951 +112,707 +2,730 +- Individual customers +For bonds repurchase transactions through stock exchange, the Group is required to deposit certain +exchange traded bonds into a collateral pool and the fair value converted at a standard rate pursuant to +stock exchange's regulation which should be no less than the balance of related repurchase transaction. +As at 31 December 2015, the amount of bonds deposited in the collateral pool was RMB98,392 million +(31 December 2014: RMB90,485 million). The collateral is restricted from trading during the period of the +repurchase transaction. The Group can withdraw the exchange-traded bonds from the collateral pool +without delay provided that the value of certain bonds is no less than the balance of related repurchase +transactions. +As at 31 December 2015, none of bills (31 December 2014: RMB327 million) was pledged as collateral for +financial assets sold under agreements to repurchase resulted from repurchase transactions entered into +by the Group in the inter-bank market. The collateral is restricted from trading during the period of the +repurchase transaction. +As at 31 December 2015, bonds with a par value of RMB75,880 million (31 December 2014: RMB56,364 +million) were pledged as collateral for financial assets sold under agreements to repurchase resulted from +repurchase transactions entered into by the Group in the inter-bank market. The collateral is restricted from +trading during the period of the repurchase transaction. +As at 31 December 2015, beneficial right in equities with a carrying amount of RMB1,080 million (31 December +2014: RMB2,730 million) were pledged as assets sold under agreements to repurchase. +99,672 +119,236 +1,080 +200 +96,742 +118,156 +31 December 2014 +31 December 2015 +Beneficial right in equities +Discounted bills +(in RMB million) +Bonds +38. ASSETS SOLD UNDER AGREEMENTS TO REPURCHASE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +113,423 +Ping An Insurance (Group) Company of China, Ltd. 227 +Notes to Consolidated Financial Statements +593,270 +623,797 +116,806 +140,760 +280,925 +388,735 +31 December 2014 +31 December 2015 +- Corporate customers +Term deposits +- Individual customers +- Corporate customers +Current and savings accounts +Customer deposits +(in RMB million) +39. CUSTOMER DEPOSITS AND PAYABLES TO BROKERAGE CUSTOMERS +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +41. INSURANCE CONTRACT LIABILITIES +As at 31 December 2015, bonds classified as held-to-maturity with a carrying amount of RMB31,311 million +(31 December 2014: RMB36,268 million), and bonds classified as loans and receivables with a carrying +amount of RMB3,179 million (31 December 2014: Nil) were pledged as collateral for time deposits from the +government. +Policyholders' reserves +None +10 years +End of the +9,000 +2014 +Fixed +6.80% +9,000 +9,000 +fifth year +Ping An Bank +Interbank deposits None +3 to 6 +None +months +Ping An International +Financial Co., Ltd +Private Equity +notes +None +3 years +None +The Company +21,900 +2015 +Tier-2 Capital +bonds +Ping An Bank +fifth year +6,000 +Next 5 years: 8.70% +(If not redeemed) +Ping An Bank +Hybrid capital +None +15 years +End of the +3,650 2011 +Fixed +7.50% +debt instrument +Discounted None +tenth year +3,650 +Ping An Bank +Tier-2 Capital +bonds +None +10 years +End of the +6,000 +2014 +Fixed +6.50% +6,000 +3,650 +192,848 +21,636 +45 +None +300 +300 +2015 +Fixed +7.20% +300 +234 +Annual Report 2015 +9,131 +2,998 +365 days +2,996 +43. BONDS PAYABLE (CONTINUED) +Issuer +Early +31 +31 +Туре +Guarantee +type +redemption +Par +Issued +Interest +Ping An Insurance (Group) Company of China, Ltd. +1,464 +Income certificate None +6.50% +445 +2014 +Fixed +4.40% +Convertible +bonds +None +6 years +Note 3 +26,000 2013 +Step-up +First year: 0.80% +Ping An Securities +Second year: 1.00% +45 +445 +357 +Fourth year: 1.80% +Fifth year: 2.20% +Sixth year: 2.60% +Ping An Securities +Subordinated bonds None +2 years None +3,000 2014 +Fixed +Third year: 1.20% +1,465 +First 10 years: 5.70% +Fixed +212 +2012 +Fixed +First 5 years: 5.00% +9,285 +9,191 +Next 5 years: 7.00% +(If not redeemed) +Ping An Life +Subordinated +bonds +None +fifth year +10 years +4,000 2011 +Fixed +First 5 years: 5.70% +4,156 +4,112 +Next 5 years: 7.70% +(If not redeemed) +Ping An Life +Subordinated +bonds +None +10 years +End of the +End of the +fifth year +8,000 2014 +9,000 +10 years +3,000 +2012 +Fixed +First 5 years: 4.65% +3,080 +3,050 +fifth year +Next 5 years: 6.65% +(If not redeemed) +Ping An Property & +Casualty +Capital +End of the +None +supplement +bonds +End of the +fifth year +5,000 2015 +Fixed +First 5 years: 4.79% +4,993 +Next 5 years: 5.79% +(If not redeemed) +Ping An Life +Subordinated +bonds +None +10 years +Coupon rate +Fixed +First 5 years: 5.90% +Next 5 years: 7.90% +(If not redeemed) +(in RMB +million) +Ping An Life +Capital +None +10 years +supplement +bonds +End of the +fifth year +5,000 +2015 +Fixed +December +2014 +First 5 years: 3.90% +Next 5 years: 4.90% +(If not redeemed) +Ping An Bank +Hybrid capital +None +15 years +End of the +1,500 2009 +debt instrument +tenth year +600 +4,989 +fifth year +December +2015 +type +8,106 +8,032 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 233 +848 +748 +748 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +43. BONDS PAYABLE (CONTINUED) +(in RMB million) +Early +31 +Issuer +Туре +Guarantee +type +Maturity +redemption +option +Par +Issued +Interest +value +year +31 +Maturity +option +value +1,832 +902 +6,993 +(27,972) +Impairment loss provisions +12,118 +5 +(2,174) +(12) +9,937 +(39,748) +4,259 +Others +641 +36 +6,655 +(26,620) +22,852 +5 +323 +296 +14 +23,490 +(93,960) +5,978 +(in RMB million) +liabilities +524 +Acquisitions +1 January of subsidiaries +Charged to +profit or loss +Charged to +equity +Other +changes +As at +31 December +13 +24 +31 December 2014 +Insurance contract +12,354 +(6,160) +Temporary +difference +as at +31 December +(1) +36 +(144) +investments +484 +(606) +(9) +(131) +6,194 +As at +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +As at +1 January +Impairment loss provisions +8,515 +7 +3,597 +(1) +12,118 +(48,472) +Others +3,894 +251 +1,876 +(17,036) +(43) +(23,912) +14,992 +258 +7,155 +326 +121 +22,852 +(91,408) +236 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +5,978 +Fair value adjustments +4,259 +2,060 +2014 +Acquisitions +of subsidiaries +Charged to +profit or loss +Charged to +equity +Other +changes +As at +31 December +157 +(144) +Temporary +difference +as at +31 December +170 +13 +on available-for-sale +investments +2,223 +(1,734) +(5) +484 +(1,936) +Insurance contract +liabilities +203 +1,826 +(52) +End of the +15,663 +(9,911) +5,752 +2015 +Private equity +notes +None +1 year +None +200 +915 +20 +2015 +Fixed +5.10% +200 +Financial Leasing Co., Ltd +Ping An International +Private equity +notes +None +1 year +None +1,000 +2015 +Fixed +4.55% +1,000 +Ping An International +Financial Leasing Co., Ltd +Financial Leasing Co., Ltd +Private equity +notes +Ping An International +7.00% +year +type +(per annum) +December +2015 +December +2014 +(in RMB +million) +200 2015 +Fixed +7.20% +100 +200 +Income certificate None +388 days +None +Ping An Securities +Income certificate None +407 days +None +100 +100 +2015 +Fixed +Ping An Securities +31 December 2015 +None +None +Total +Note 1: +The bonds are guaranteed by China Ping An Overseas, which is the holding company of Value Success International Limited. +Note 2: +The bonds are guaranteed by Ping An Real Estate Capital Limited (Previously: Ping An Real Estate (Hong Kong) Company Limited). +Note 3: +Pursuant to the approval by relevant PRC authorities, on 22 November 2013, the Company issued A-share convertible bonds with a total +principal amount of RMB26 billion. The convertible bonds have a maturity term of six years from 22 November 2013 to 22 November 2019 +and bear a fixed interest rate of 0.80% for the first year, with an annual increase to 2.60% through the remaining term. The amount of +interest related to the convertible bonds paid by the Company was RMB4 million for the year ended 31 December 2015 (2014: RMB208 +million). +For the 30 consecutive trading days during the period from November 11, 2014 to December 22, 2014, the closing price of the Company's +A shares is not less than 130% of the conversion price of the convertible bonds in 15 trading days from December 2, 2014 to December +22, 2014, the conditional redemption clause of the convertible bonds was triggered for the first time. By a resolution of all the executive +directors of the Company, the Company exercised its right of early redemption of the convertible bonds, and redeemed all the outstanding +convertible bonds held by holders who were registered on the redemption record date (January 9, 2015). +Convertible bonds with a principal amount of RMB10,221 million (2014: RMB15,745 million) were converted into 247,950,813 ordinary A shares +(2014: 381,971,800 shares) during the year ended 31 December 2015 (Note 34). +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 235 +88,119 +FINANCIAL STATEMENTS +For the year ended 31 December 2015 +44. DEFERRED TAX ASSETS AND LIABILITIES +(in RMB million) +Deferred tax assets. +Deferred tax liabilities +Net +The deferred tax assets are analyzed as follows: +(in RMB million) +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +Fair value adjustments +on available-for-sale +Notes to Consolidated Financial Statements +1 year +264,413 +4.85% +1,200 +2015 +Fixed +4.40% +1,200 +Ping An International +Financial Leasing Co., Ltd +Private equity +notes +None +1 year +None +990 +2,600 +Fixed +4.30% +2,600 +Fuqing Investment +Management Limited +Offshore RMB +bonds +Guaranteed +(Note 2) +3 years +None +1,000 +2015 +Fixed +2015 +10 years +Coupon rate +(per annum) +Subordinated +bonds +As at 31 December +372,759 +319,395 +230 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +41. INSURANCE CONTRACT LIABILITIES (CONTINUED) +(2) SHORT TERM LIFE INSURANCE CONTRACTS +(in RMB million) +Unearned premium reserves +Claim reserves +31 December 2015 +31 December 2014 +3,872 +1,970 +4,075 +2,657 +7,947 +4,627 +The unearned premium reserves of short term life insurance are analyzed as follows: +2015 +2014 +Reinsurers' +(8,974) +(10,325) +Policy administration fees and guaranteed fees deducted +None +620,448 +208,794 +173,798 +(63,807) +(52,344) +(18,305) +(18,569) +466 +1,005 +851,486 +724,338 +(in RMB million) +2015 +As at 1 January +Policyholder principal increased +Accretion of investment income +319,395 +276,044 +73,120 +64,746 +23,562 +20,598 +Liabilities released for benefits paid +(32,993) +2014 +Gross +share +Net +(119) +1,851 +The claim reserves of short term life insurance are analyzed as follows: +2015 +2014 +Reinsurers' +(in RMB million) +Gross +share +Net +Gross +1,970 +Reinsurers' +share +As at 1 January +2,657 +(148) +2,509 +2,039 +(53) +1,986 +Claims incurred during the year +9,245 +(3,816) +5,429 +Net +724,338 +3,539 +3,872 +Gross +Reinsurers' +share +Net +As at 1 January +1,970 +(119) +1,851 +2,596 +(230) +2,366 +Premiums written during the year +(333) +17,973 +12,099 +14,657 +(4,611) +Premiums earned during the year +(16,071) +5,660 +(10,411) +(15,283) +4,722 +10,046 +(10,561) +As at 31 December +(5,874) +2014 +2015 +1,086,406 +Insurance +contract liabilities +1,086,406 +4,627 +115,783 +1,206,816 +Estimated net cash flows within 12 months from the end of the reporting period. +31 December 2015 +851,486 +31 December 2014 +724,338 +372,759 +319,395 +1,419,958 +48,903 +86,482 +74,124 +60,328 +46,286 +1,419,958 +1,206,816 +31 December 2015 +Reinsurers' share +(1,788) +(429) +Net +1,271,360 +42,673 +(15,655) +138,863 +contract liabilities +Policyholder contract deposits +Policyholder account liabilities in respect of insurance contracts +Unearned premium reserves +Claim reserves +Total +(in RMB million) +Long term life insurance contracts. +Short term life insurance contracts +Property and casualty insurance contracts +(in RMB million) +Long term life insurance contracts +1,273,148 +7,947 +Short term life insurance contracts +(in RMB million) +Current portion* +Long term life +Short term life +Property and casualty +Non-current portion +Long term life +Short term life +Property and casualty +Total +Insurance +Property and casualty insurance contracts +6,632 +7,518 +123,208 +1,402,086 +(1) LONG TERM LIFE INSURANCE CONTRACTS +(in RMB million) +Policyholders' reserves +Policyholder contract deposits +Policyholder account liabilities in respect of insurance contracts +The policyholders' reserves are analyzed as follows: +(in RMB million) +As at 1 January +Increase during the year +Decrease during the year +O Claims and benefits paid +- Surrender +41. INSURANCE CONTRACT LIABILITIES (CONTINUED) +Others +The policyholder contract deposits are analyzed as follows: +(in RMB million) +31 December 2015 +31 December 2014 +851,486 +372,759 +48,903 +1,273,148 +724,338 +319,395 +42,673 +As at 31 December +(17,872) +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +31 December 2014 +Reinsurers' share +Net +1,084,849 +(1,557) +(267) +(13,763) +(15,587) +4,360 +102,020 +1,191,229 +31 December 2015 +31 December 2014 +(32,899) +7,502 +85,469 +Notes to Consolidated Financial Statements +(31,096) +71,664 +1,306,047 +1,117,502 +445 +(817) +53,394 +44,119 +1,419,958 +1,206,816 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 229 +5,444 +(3,544) +(33,019) +Claims paid during the year +type +Coupon rate +(per annum) +December +2015 +December +2014 +(in RMB +million) +1,500 2013 +Fixed +4.00% +1,499 +year +1,497 +Offshore RMB +Guaranteed +3 years +None +International Limited +bonds +(Note 1) +Value Success +International Limited +Offshore RMB +bonds +Guaranteed +Value Success +5 years +value +Maturity +(82) +(88) +Others +(174) +471 +As at 31 December +42,690 +38,330 +As at 31 December 2014 and 2015, all reinsurance contracts of the Group transferred significant insurance +risk. +232 +option +Annual Report 2015 +43. BONDS PAYABLE +Early +31 +31 +Guarantee +redemption +Par +Issued Interest +Issuer +Туре +type +Ping An Insurance (Group) Company of China, Ltd. +(12,646) +None +2013 +Value Success +International Limited +Offshore SGD +bonds +Guaranteed +(Note 1) +5.5 years +None +1,779 2014 +Fixed +4.13% +Ping An Property & +Casualty +Subordinated +bonds +99 +None +End of the +fifth year +2,500 +2010 +Fixed +First 5 years: 4.65% +Next 5 years: 6.65% +(If not redeemed) +1,619 +1,704 +2,613 +Ping An Property & +Casualty +10 years +2,100 +3,088 +Fixed +Fixed +4.75% +2,093 +2,090 +(Note 1) +Value Success +International Limited +Offshore RMB +bonds +Guaranteed +5 years +None +4.15% +750 +Fixed +4.95% +748 +(Note 1) +Value Success +International Limited +Offshore RMB +bonds +Guaranteed +(Note 1) +3 years +None +850 2014 +2014 +(7,521) +849 +2,800 +Gross +share +Net +Gross +Reinsurers' +share +Net +As at 1 January +Premiums written during the year +Premiums earned during the year +As at 31 December +72,154 +163,955 +(153,499) +82,610 +(6,875) 65,279 +(12,248) 151,707 +12,317 (141,182) +(6,806) 75,804 +(in RMB million) +58,392 +143,150 +(129,388) +72,154 +51,782 +123,109 +(109,612) +65,279 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 231 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +41. INSURANCE CONTRACT LIABILITIES (CONTINUED) +(3) PROPERTY AND CASUALTY INSURANCE CONTRACTS (CONTINUED) +The claim reserves of property and casualty insurance are analyzed as follows: +(6,610) +(20,041) +19,776 +(6,875) +2015 +Reinsurers' +2015 +2,658 +(7,827) +3,868 +(3,959) +(6,014) +3,449 +(2,565) +As at 31 December +4,075 +(96) +3,979 +2014 +2,657 +(3) PROPERTY AND CASUALTY INSURANCE CONTRACTS +(in RMB million) +Unearned premium reserves +Claim reserves +31 December 2015 +31 December 2014 +82,610 +56,253 +72,154 +43,629 +138,863 +115,783 +The unearned premium reserves of property and casualty insurance are analyzed as follows: +(148) +2014 +2,509 +(in RMB million) +36,741 +42. INVESTMENT CONTRACT LIABILITIES FOR POLICYHOLDERS +(in RMB million) +31 December 2015 +31 December 2014 +Policyholder account liabilities in respect of investment contracts +Investment contract reserves +5,084 +37,606 +4,577 +33,753 +42,690 +38,330 +(6,888) +The investment contract liabilities are analyzed as follows: +2015 +2014 +As at 1 January +38,353 +Policyholder principal increased +Accretion of investment income +Liabilities released for benefits paid +Policy administration fees and guaranteed fees deducted +9,337 +Reinsurers' +9,582 +(in RMB million) +43,629 +38,330 +(8,849) +share +47,404 +Gross +Net +Gross +Reinsurers' +share +As at 1 January +43,629 +(6,888) +Claims incurred during the year +87,097 +Claims paid during the year +(74,473) +Net +(10,332) +56,253 +9,009 +63,130 +(56,015) +73,462 +(65,024) +29,626 +As at 31 December +35,191 +36,741 +76,181 +(65,518) +(10,916) +8,955 +(5,565) +34,072 +Accounts receivable +- +39 +877 +33,156 +Premium receivables +10,065 +349 +3,816 +5,791 +370,899 +1,911,871 +17,944 +12,270 +100,021 +1,127,289 +15,838 +Loans and advances to customers +1,245,371 +940 +Other assets +16,778 +4,476,417 +14,672 +339,074 +82,940 +44 +3,234 +45,270 +182,091 +4,234,384 +- +1,551 +57,598 +57,598 +Finance lease receivable +17,872 +284 +968 +16,620 +Reinsurers' share of insurance liabilities +78,111 +Equity investments +RMB +3,490 +USD +(RMB +equivalent) +31 December 2015 +The main monetary assets and liabilities of the Group (excluding balances of investment-linked contracts) +and non-monetary assets and liabilities measured at fair value are analyzed as follows by currency: +(a) Foreign currency risk (Continued) +(2) MARKET RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 245 +Annual Report 2015 +(1,950) +(1,020) +(2,285) +(788) +(129) +Liabilities +HKD +(RMB +equivalent) +Others +RMB +(RMB +equivalent) +1,907,051 +Fixed maturity investments +299,689 +236 +8,600 +290,853 +statutory deposits +Balances with the Central Bank and +981 +439,327 +10,282 +55,579 +368,794 +Cash and amounts due from banks and +other financial institutions +Assets +(in RMB millions) +total +equivalent +4,672 +Due to banks and other financial +institutions +1,568 +13,850 +21,540 +4,198,286 +3,915 +23,730 +201,504 +(19,413) +3,969,137 +99,070 +23 +1,855 +95,624 +Other liabilities +264,413 +6,808 +257,605 +Bonds payable +33,028 +1 +10,757 +12,884 +Net position of foreign currency +Notional amount of foreign exchange +derivative financial instruments +6 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +246 +579,283 +719 +864 +54,821 +13 +522,879 +45,685 +4,231 +21,554 +19,900 +32,801 +(6,526) +14 +39,313 +Off-balance sheet credit commitments +392,258 +33,014 +42,690 +10,139 +183,191 +1,516,884 +brokerage customers +Customer deposits and payables to +119,236 +650 +118,586 +repurchase +Assets sold under agreements to +8,506 +8,506 +trading +Other financial liabilities held for +410,258 +179 +3,971 +3,693 +1,713,907 +Accounts payable +Insurance payables +1 +7 +42,682 +policyholders +Investment contract liabilities for +1,419,958 +16 +559 +Policyholder dividend payable +2,002 +Insurance contract liabilities +82,485 +2 +35 +585 +4,735 +1 +4,734 +81,863 +1,417,381 +(212) +31 December 2014 +-5% +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 239 +Annual Report 2015 +The above table showed main fiduciary activities of the Group. Where the Group acts in a fiduciary +capacity, such as nominee, trustee or agent, assets held for fiduciary activities together with related +undertakings to return such assets to customers, are recorded off-balance sheet, as risks and gains of such +assets are assumed by customers. All of the above are off-balance sheet items. +1,067,104 +47. RISK AND CAPITAL MANAGEMENT +1,826,190 +501,890 +258,842 +407,545 +171,190 +246,913 +89,280 +127,251 +165,189 +(1) INSURANCE RISK +Insurance risk refers to the risk that actual indemnity might exceed expected indemnity due to the +frequency and severity of insurance accidents, as well as the possibility that insurance surrender rates are +being underestimated. The principal risk the Group faces under such contracts is that the actual claims and +benefit payments exceed the carrying amount of insurance liabilities. This could occur due to any of the +following factors: +Occurrence risk - the possibility that the number of insured events will differ from those expected. +Assumptions and sensitivities +(1) INSURANCE RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +240 +The Group's concentration of insurance risk is reflected by its major lines of business as analyzed by +insurance contract liabilities in Note 41. +The Group runs its insurance business primarily within the PRC. Hence the geographical insurance risk is +concentrated primarily within the PRC. +Concentration of insurance risks +The Group limits its exposure to losses from insurance operations mainly through participation in +reinsurance arrangements. More detailed discussion on reinsurance is disclosed in Note 47. (1) (c). +Insurance risk is also affected by the policyholders' rights to terminate the contract, pay reduced premiums, +refuse to pay premiums or exercise annuity conversion option, etc. Thus, the resultant insurance risk is +subject to policyholders' behavior and decisions. +There would be no significant mitigating terms and conditions that reduce the insured risk accepted for +contracts with fixed and guaranteed benefits and fixed future premiums. However, for contracts with +discretionary participation features, the participating nature of these contracts results in a significant +portion of the insurance risk being shared with the insured party. +These risks currently do not vary significantly in relation to the location of the risk insured by the Group +whilst undue concentration by amounts could have an impact on the severity of benefit payments on a +portfolio basis. +The insurance business of the Group mainly comprises long term life insurance contracts, property +and casualty and short term life insurance contracts. For contracts where death is the insured risk, the +significant factors that could increase the overall frequency of claims are epidemics, widespread changes +in lifestyles and natural disasters, resulting in earlier or more claims than expected. For contracts where +survival is the insured risk, the most significant factor is continuing improvement in medical science and +social conditions that would increase longevity. For property and casualty insurance contracts, claims are +often affected by natural disasters, calamities, terrorist attacks, etc. +The variability of risks is improved by diversification of risk of loss to a large portfolio of insurance contracts +as a more diversified portfolio is less likely to be affected across the board by change in any subset of the +portfolio. The variability of risks is also improved by careful selection and implementation of underwriting +strategies and guidelines. +Development risk - the possibility that changes may occur in the amount of an insurer's obligation at +the end of the contract period. +Severity risk - the possibility that the cost of the events will differ from those expected. +382,603 +(a) Long term life insurance contracts +31 December 2014 +31 December 2015 +13,913 +54,124 +31 December 2014 +124,038 +31 December 2015 +Assets under corporate annuity schemes +Assets under asset management schemes +Entrusted loans of banking operation +Entrusted investments of banking operation +Assets under trust schemes +8,594 +(in RMB million) +Others +Deferred income +Accruals +Insurance guarantee fund +Contingency provision +Receipts in advance +Other tax payable +46. FIDUCIARY ACTIVITIES +26,990 +17,013 +25,352 +131,183 +223,830 +9,164 +15,031 +2,058 +4,173 +3,150 +3,847 +620 +654 +383 +664 +5,029 +2,704 +4,980 +6,464 +26,068 +542,591 +Interest payable +Assumptions +Sensitivities +1,247 +1,247 +(1,247) +(1,250) ++10bps +Impact on equity +before tax +Increase/ +(decrease) +(decrease) +-10bps +Impact on profit +before tax +Increase/ +Impact on net +policyholders' +(decrease) +Increase/ +reserves +Impact on gross +policyholders' +Change in +assumptions +Morbidity/mortality rates +reserves +Increase/ +(decrease) +3,015 +3,009 +(3,009) +Maintenance expense rates +(4,712) +(4,712) +4,712 +4,697 ++10% +Policy lapse rates +(8,573) +(8,573) +8,573 +9,142 +period -10% +payment +During annuity +payment +period +10%, +Before annuity +(3,009) +Discount rate/investment return +Discount rate/investment return +Significant judgment is required in determining insurance contract reserves and in choosing discount rates/ +investment return, mortality, morbidity, lapse rates, policy dividend, expenses assumptions relating to long +term life insurance contracts. +(in RMB million) +(5,758) +(1,761) +(6,502) ++10bps +-10bps +before tax +Increase/ +(decrease) +Impact on equity +Impact on profit +before tax +Increase/ +(decrease) +reserves +Increase/ +(decrease) +Impact on net +policyholders' +(6,492) +31 December 2015 +Impact on gross +policyholders' +Change in +assumptions +a 5% increase in maintenance expense rates. +a 10% increase in policy lapse rates; and +a 10% increase in morbidity rates, mortality of life insurance policies and annuity policies before the +payment period, and a 10% decrease in mortality of annuity policies in the payment period; +discount rate/investment return assumption increased by 10 basis points every year; +discount rate/investment return assumption decreased by 10 basis points every year; +The Group has measured the impact on long term life insurance contract liabilities using sensitivity analysis, +of varying independently certain assumptions under reasonable and possible circumstances. The following +changes in assumptions have been considered: +(21) +6,492 +6,492 +6,757 +(10,614) +(10,614) +(5,758) +(1,761) +10,614 +5,758 +1,761 +11,217 +5,742 +1,761 ++5% ++10% +payment +period -10% +Maintenance expense rates +Policy lapse rates +payment +period +10%, +During annuity +Before annuity +Morbidity/mortality rates +Discount rate/investment return +Discount rate/investment return +(in RMB million) +(6,747) +(6,747) +6,747 +31 December 2014 +Salaries and welfare payable +management products +Payable to holders of trust schemes and banking wealth +(195) +(423) +(16,658) +13,548 +(3,387) +42 +(329) +(502) +(423) +Others +11,689 +(2,920) +189 +(3,109) +deposits +Intangible assets-core +(2,677) +40 +(17,738) +70,961 +31 December +as at +As at +31 December +Temporary +difference +(10) +(3) +Other +changes +equity +Charged to +Charged to +profit or loss +2014 +of subsidiaries +Acquisitions +1 January +As at +Fair value adjustments +on financial assets and +liabilities carried at fair +value through profit or +loss +(in RMB million) +45,452 +(13) +(11,363) +(502) +22,852 +23,490 +12,709 +10,143 +6,500 +16,990 +31 December 2015 +2015 +As at +Fair value adjustments +on financial assets and +liabilities carried at fair +The deferred tax liabilities are analyzed as follows: +Deferred tax asset to be recovered after more than 12 months +Deferred tax asset to be recovered within 12 months +Deferred tax assets: +(in RMB million) +The deferred tax assets are analyzed as follows: (continued) +44. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +(in RMB million) +Acquisitions +1 January of subsidiaries +Charged to +profit or loss +(10,859) +investments +on available-for-sale +Fair value adjustments +272 +(68) +(55) +(13) +value through profit or +loss +31 December +as at +Temporary +difference +31 December +As at +Other +changes +equity +Charged to +(2) +52 +2 +Fair value adjustments +2020 +2019 +2018 +2017 +2016 +2015 +(in RMB million) +31 December 2015 +The following table shows unrecognized tax losses based on its expected expiry date: +(16,658) +(16,443) +(215) +(17,738) +(17,339) +(399) +31 December 2014 +As at 31 December 2015, unrecognized tax losses of the Group were RMB915 million (31 December 2014: +RMB1,106 million). +31 December 2014 +- +74 +Other payables +(in RMB million) +45. OTHER LIABILITIES +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +238 +1,106 +915 +358 +356 +133 +272 +148 +198 +149 +206 +127 +31 December 2015 +Deferred tax liability to be recovered after within 12 months +Deferred tax liability to be recovered more than 12 months +Deferred tax liabilities: +(in RMB million) +(3,109) +189 +(3,298) +deposits +Intangible assets-core +299 +(33) +(266) +liabilities +Insurance contract +43,436 +(10,859) +13 +(10,809) +(63) +investments +on available-for-sale +12,443 ++5% +Others +(169) +The deferred tax liabilities are analyzed as follows: (continued) +44. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 237 +Annual Report 2015 +66,639 +(16,658) +(93) +(10,565) +(23) +(5,977) +10,708 +(2,677) +(106) +(55) +(2,347) +1,683 +reserves +Increase/ +(decrease) +(1,683) +26,911 +(23,730) +3,181 +Subtotal +(5,205) +(6,363) +(4,804) +(4,050) +(3,308) +Prior year adjustments, +Cumulative claims paid +6,574 +4,804 +4,050 +3,308 +Estimated cumulative claims +3,308 +Four years later +8,175 +unallocated loss adjustment +expenses and risk margin +798 +31 December 2015 +Impact on net +claim reserves +Increase/ +(decrease) +Increase/ +(decrease) +Change in +assumptions +Impact on gross +claim reserves +Annual Report 2015 +244 +1,683 +Property and casualty insurance +Average claim costs +(in RMB million) +Short term life insurance +Property and casualty insurance +Average claim costs +(in RMB million) +To illustrate the sensitivities of ultimate claims costs, for example, a respective percentage change in the +average claim costs alone results in a similar percentage change in claim reserves: +Outstanding claim reserves +3,979 +4,050 +Impact on profit Impact on equity +3,299 +4,804 +2011 +(in RMB million) +Reproduced below is an exhibit that shows the development of net claim reserves of short term life +insurance by the accident year: +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +Assumptions and sensitivities (continued) +(1) INSURANCE RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +2012 +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 243 +Annual Report 2015 +4,075 +801 +Outstanding claim reserves +expenses and risk margin +Notes to Consolidated Financial Statements +2013 +2014 +2015 +4,050 +3,300 +Two years later +6,574 +4,862 +4,042 +3,286 +One year later +8,175 +6,367 +4,717 +4,181 +3,495 +As at end of current year +claims paid: +Estimated cumulative +Total +Three years later +before tax +Increase/ +(decrease) +before tax +Increase/ +(decrease) ++5% +Other currencies +1,289 +579 +1,078 +149 ++5% +21 +HKD +before tax +Increase/ +(decrease) +in equity +in profit +before tax +Increase/ +(decrease) +31 December 2014 +447 +995 +532 +212 +(6) +129 +Other currencies +(1,289) +(579) +(1,078) +(149) +-5% +HKD +(532) +(447) +(995) +(618) +-5% +USD +1,950 +1,020 +2,285 +788 +618 ++5% +USD +Increase/ +(decrease) +in equity +before tax ++5% +before tax +Increase/ +(decrease) +Impact on equity +(decrease) +Increase/ +before tax +Impact on profit +31 December 2014 +Impact on net +claim reserves +Increase/ +(decrease) +Increase/ +(decrease) +Change in +assumptions +Impact on gross +claim reserves +(199) +(2,363) +(2,363) +(199) +2,363 +199 +2,813 +204 ++5% ++5% ++5% +unallocated loss adjustment +2,181 +133 +(1,831) +(125) +in profit +before tax +Change in +variables +(in RMB million) +31 December 2015 +Increase/ +(decrease) +The analysis below is performed for reasonably possible movements in key variables with all other variables +held constant, showing the pre-tax impact on profit and equity (due to changes in fair value of foreign +currency denominated non-monetary assets and liabilities measured at fair value, as well as monetary +assets and liabilities). The correlation of variables will have a significant effect on determining the ultimate +impact on market risk, but to demonstrate the impact due to changes in variables, variables had to be +changed on an individual basis. +Foreign currency risk is the risk of loss resulting from changes in foreign currency exchange rates. +Fluctuations in exchange rates between the RMB and other currencies in which the Group conducts +business may affect its financial position and results of operations. The foreign currency risk facing the +Group mainly comes from movements in the USD/RMB and HKD/RMB exchange rates. The Group seeks to +limit its exposure to foreign currency risk by minimizing its net foreign currency position. +(a) Foreign currency risk +Market risk is the risk of changes in fair value of financial instruments and future cash flows from fluctuation +of market prices, which includes three types of risks from volatility of foreign exchange rates (foreign +currency risk), market interest rates (interest rate risk) and market prices (price risk). +(2) MARKET RISK +Even though the Group may have reinsurance arrangements, it is not relieved of its direct obligations to its +policyholders and thus a credit exposure exists with respect to reinsurance ceded, to the extent that any +reinsurer is unable to meet its obligations assumed under such reinsurance agreements. +The Group limits its exposure to losses from insurance operations mainly through participation in +reinsurance arrangements. The majority of the business ceded is placed on the quota share basis and +the surplus basis with retention limits varying by product lines. Amounts recoverable from reinsurers are +estimated in a manner consistent with the assumptions used for ascertaining the underlying policy benefits +and are presented in the statement of financial position as reinsurers' share of insurance liabilities and due +from reinsurers. +(c) Reinsurance +Assumptions and sensitivities (continued) +(1) INSURANCE RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +(1,831) +(125) +1,831 +125 +Prior year adjustments, +Short term life insurance +Subtotal +Prior year adjustments, +51,621 +Subtotal +302,269 +(250,648) +83,767 +(51,091) +69,292 +(58,299) +60,425 +(56,108) +unallocated loss adjustment +(49,181) +Cumulative claims paid +51,467 +37,318 +Estimated cumulative claims +37,318 +Four years later +51,467 +(35,969) +expenses, discount and +risk margin +Outstanding claim reserves +(in RMB million) +Total +2015 +2014 +2013 +2012 +2011 +Reproduced below is an exhibit that shows the development of net claim reserves of property and casualty +insurance by the accident year: +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +Assumptions and sensitivities (continued) +(1) INSURANCE RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +56,253 +4,632 +Annual Report 2015 +242 +37,475 +Estimated cumulative +Three years later +51,727 +Reproduced below is an exhibit that shows the development of gross claim reserves of property and +casualty insurance by the accident year: +The property and casualty and short term life insurance claim reserves are sensitive to the above key +assumptions. The sensitivity of certain variables including legislative change, uncertainty in the estimation +process, etc., is not possible to quantify. Furthermore, because of delays that arise between the occurrence +of a claim and its subsequent notification and eventual settlement, the outstanding claim reserves are not +known with certainty at the end of the reporting period. +Sensitivities +Other key assumptions include delays in settlement, etc. +The principal assumption underlying the estimates includes assumptions in respect of average claim +costs, claims handling costs, claims inflation factors and claim numbers for each accident year which are +determined based on the Group's past claim experiences. Judgment is used to assess the extent to which +external factors such as judicial decisions and government legislation affect the estimates. +Assumptions +(b) Property and casualty and short term life insurance contracts +(in RMB million) +27,842 +(24,568) +3,274 +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 241 +Annual Report 2015 +(1,683) +(1) INSURANCE RISK (CONTINUED) +2011 +2012 +2013 +37,780 +Two years later +83,767 +69,852 +69,292 +60,876 +51,966 +38,360 +One year later +60,361 +51,312 +38,655 +As at end of current year +claims paid: +Estimated cumulative +Total +2015 +2014 +60,425 +claims paid: +Assumptions and sensitivities (continued) +34,486 +3,547 +One year later +8,415 +6,732 +4,877 +4,301 +3,739 +4,173 +As at end of current year +Estimated cumulative +Total +2015 +2014 +2013 +2012 +2011 +claims paid: +5,066 +6,786 +Two years later +8,415 +(5,352) +As at end of current year +6,786 +(6,575) +4,917 +(4,917) +(4,182) +Cumulative claims paid +4,182 +3,542 +Estimated cumulative claims +3,542 +Four years later +4,182 +3,534 +Three years later +4,917 +4,182 +3,534 +(in RMB million) +47,404 +(3,542) +Reproduced below is an exhibit that shows the development of gross claim reserves of short term life +insurance by the accident year: +Four years later +45,193 +32,984 +Three years later +52,747 +45,469 +33,363 +Two years later +59,479 +53,124 +45,702 +33,912 +52,810 +72,724 +59,864 +4,251 +45,307 +32,802 +Estimated cumulative claims +One year later +45,193 +Outstanding claim reserves +32,802 +expenses, discount and +Prior year adjustments, +43,153 +Subtotal +262,945 +(219,792) +(45,147) +unallocated loss adjustment +(49,179) +52,747 +59,479 +(50,239) +72,724 +risk margin +(31,910) +(43,317) +Cumulative claims paid +1 +37,875 +1,403,267 +7,549 +417 +147 +439 +199 +64 +6,963 +1,564 +1,158 +349 +392 +176 +31,302 +27,579 +27 +31 December 2014 +31 December 2015 +Annual Report 2015 +Loans and advances to customers +(in RMB million) +The carrying amount of loans and advances that would otherwise be past due or impaired and whose terms +have been renegotiated is as follows: +Of the aggregate amount of corporate loans and advances individually determined to be impaired, the fair +value of collateral that the Group held as at 31 December 2015 was RMB4,212 million (31 December 2014: +RMB3,606 million). +Of the aggregate amount of gross past due but not impaired loans and advances to customers, the fair +value of collateral that the Group held as at 31 December 2015 was RMB33,427 million (31 December 2014: +RMB36,517 million). +13,094 1,462,185 +45,824 +9,318 +8,927 +38,484 +576 +33 +5 +28,580 +8,722 +5,715 +32 +112,408 +---- 59 +Gross total +Finance lease receivable +Due from reinsurers +Premium receivables +Personal loans +Corporate loans +Including: +customers +Loans and advances to +197,173 +12,509 +repurchase agreements +197,205 +398,315 +1,020,327 +27,027 +6,438 +340 +2,696 +3,402 +386,162 +676,922 +5,001 +37,756 +26,687 +6,026 +5,043 +634,165 +1,075,237 +10,716 +44,194 +8,445 +8,305 +- +FINANCIAL STATEMENTS +353,370 +11,752 +5,614 +6,333 +22,006 +868,737 +222,514 +6,001 +Other assets +Finance lease receivable +2,698 +949 +453,655 414,918 +10,458 +9,119 +Accounts receivable +30,310 +customers +Loans and advances to +380,952 +2,603,707 +334,940 +Premium receivables +140,400 +1,392,653 +45 +Assets purchased under reverse +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +256 +858,379 1,477,428 1,307,133 575,627 5,309,818 +44,418 +1,633 +69,127 +45,002 +17,792 +14,778 +17,467 +5,575 +5,329 +34,072 +- +348 +301,127 +466,295 +- +years +1 to 5 +3 to 12 +months +3 months +on demand +Less than +Repayable +31 December 2015 +The table below summarizes the remaining contractual maturity profile of the financial assets and liabilities +of the Group (excluding balances of investment-linked contracts) based on undiscounted contractual cash +flows/expected cash flows and remaining contractual maturity profile of derivative cash flows and credit +commitment. +The Group is exposed to liquidity risk on insurance policies that permit surrender, withdrawal or other forms +of early termination. The Group seeks to manage its liquidity risk by matching to the extent possible the +duration of its investment assets with the duration of its insurance policies and to ensure that the Group +is able to meet its payment obligations and fund its lending and investment operations on a timely basis. +The banking business of the Group is exposed to potential liquidity risk. The Group monitors the sourcing +and usage of funds, deposit to loan ratio, and quick ratio on a daily basis. Moreover, when adopting various +liquidity risk management measurement benchmarks, the Group will compare the expected results against +the ones derived from stress tests, critically assess the potential impact to the future liquidity risk, and +formulate remedial actions according to specific situations. The Group seeks to mitigate the liquidity risk of +the banking business by optimizing the assets and liabilities structure, maintaining stable deposits, etc. +Liquidity risk is the risk of not having access to sufficient funds or being unable to liquidate a position in a +timely manner at a reasonable price to meet the Group's obligations as they become due. +(4) LIQUIDITY RISK +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +Over 5 +years +Ping An Insurance (Group) Company of China, Ltd. 255 +Undated +(in RMB million) +240,687 +9,658 +826,180 1,166,340 +22,546 +2,812 +265,504 +4,025 +47,034 +936 +20,220 325,463 +13,480 +5,613 +Equity investments +Fixed maturity investments +142,797 +84,026 +129,783 +109,689 +and statutory deposits +Balances with the Central Bank +banks and other financial +institutions +Cash and amounts due from +Total +112,349 +banks and other financial +Total +3-4 years (including 4 years) +140,340 +2,067 +20,740 +66,739 +50,794 +2-3 years (including 3 years) +122,301 +2,094 +24,057 +40,025 +56,125 +9,675 +1-2 years (including 2 years) +11,352 +22,078 +22,436 +99,366 +3 months to 1 year (including 1 year) +182,667 +10,209 +9,403 +14,442 +148,613 +(including 3 months) +Less than 3 months +155,232 +75,196 +11,620 +744 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +250 +1,762,418 +39,681 +223,875 +916,669 +582,193 +202,271 +10,027 +33,558 +58,342 +100,344 +Floating interest rate +732,426 +1,800 +85,802 +568,978 +75,846 +More than 5 years +129,946 +1,388 +16,617 +70,511 +41,430 +4-5 years (including 5 years) +97,235 +Fixed interest rate +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Total +value through +1-2 years (including 2 years) +3 months to 1 year (including 1 year) +Less than 3 months (including 3 months) +Fixed interest rate +(in RMB million) +The following table sets out the Group's term deposits (excluding balances of investment-linked contracts) +by maturity: +(c) Interest rate risk (Continued) +(2) MARKET RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +2-3 years (including 3 years) +Ping An Insurance (Group) Company of China, Ltd. 249 +(4,016) +(4,016) +(3,439) +(3,439) +points +-50 basis +Loans and advances to customers +(109) +(109) +(83) +(83) +points +Annual Report 2015 +31 December 2015 +31 December 2014 +5,685 +Available- +for-sale +Carried at fair +31 December 2015 +Held-to- +maturity +Loans and +receivables +(in RMB million) +The following table sets out the Group's bonds, debt schemes and banking wealth management products +(excluding balances of investment-linked contracts) by maturity: +211,107 +168,226 +20,340 +16,180 +2,000 +Floating interest rate +More than 5 years +18,770 +18,542 +4-5 years (including 5 years) +17,084 +18,770 +3-4 years (including 4 years) +62,494 +17,084 +28,531 +63,760 +57,442 +28,205 +4,446 +profit or loss +-50 basis +(2) MARKET RISK (CONTINUED) +(in RMB million) +Top five commercial banks +PBOC +(in RMB million) +The following table sets forth aggregated amounts due from banks and other financial institutions placed +with the PBOC and major commercial banks in the PRC held by the Group. The following analysis excludes +balances of investment-linked contracts. +Credit quality of amounts due from banks and other financial institutions +The limit of policy loans are based on the cash value of valid insurance policy, with an appropriate discount, +and the validity period of policy loan is in the validity period of insurance policy. The credit risk associated +with policy loans will not cause a material impact on the Group's consolidated financial statements as at 31 +December 2015 and 31 December 2014. +The Group will evaluate the credit rating of the reinsurance companies before signing the reinsurance +contracts, and choose the reinsurance companies with higher credit rating to reduce the credit risk. +Credit risk of insurance business +As to debt investments, the Group grades the existing investments according to internal credit rating +policies and processes, chooses high credit quality counterparties and establishes strict access standards. +The Group's debt securities investment mainly includes domestic government bonds, Central Bank bills, +financial institution bonds, corporate bonds and debt investment plans. As at 31 December 2015, 99.73% (31 +December 2014: 99.92%) of the financial institution bonds held by the Group either had a credit rating of A +or above, or were issued by national commercial banks. As at 31 December 2015, 98.18% (31 December 2014: +97.65%) of the corporate bonds and short term corporate financing bonds held by the Group had a credit +rating of AA and A-1 or above. The bond credit ratings are assigned by qualified appraisal institutions +in the PRC. As at 31 December 2015, 90.36% (31 December 2014: 96.17%) of the debt investment plans are +guaranteed by third parties or collateralized. +Credit risk of investment business +(3) CREDIT RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Bank of China Limited +For the year ended 31 December 2015 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 251 +Annual Report 2015 +The bank segment of the Group sub-divides credit asset risks into 10 categories based on the five-tier loan +classification system promulgated by the China Banking Regulatory Commission ('CBRC'), and applies +different management policies to the loans in accordance with their respective loan categories. With the +implementation of the New Capital Accord, the banking business will gradually establish a more scientific +rating system in accordance with industry and regulatory requirements. +Risks arising from financial guarantees and loan commitments are similar to those associated with loans and +advances. Transactions of financial guarantees and loan commitments are, therefore, subject to the same +portfolio management and the same requirements for application and collateral as loans and advances to +customers. +The bank segment of the Group has formulated a complete set of credit management processes and +internal control mechanisms, so as to carry out whole process management of credit business. Credit +management procedures for its corporate and retail loans comprise the processes of credit origination, +credit review, credit approval, disbursement, post-disbursement monitoring and collection. +Credit risk of banking business +Credit risks refer to the risk of losses incurred by the inabilities of debtors or counterparties to fulfill their +contractual obligations or by the adverse changes in their credit conditions. The Group is exposed to +credit risks primarily associated with its deposit arrangements with commercial banks, loans and advances +to customers, investments in bonds, reinsurance arrangements with reinsurers, policy loans, securities +financing and direct loans, financial guarantees, loan commitments, etc. The Group uses a variety of +controls to identify, measure, monitor and report credit risk. +(3) CREDIT RISK +Interest rates on floating rate term deposits and floating rate bonds are repriced at intervals of less than +one year. Interest rates on fixed rate term deposits and fixed rate bonds are fixed before maturity. +1,390,965 +32,396 +Notes to Consolidated Financial Statements +China Merchants Bank Co., Ltd. +Bank of Communications Co., Ltd. +Agricultural Bank of China Limited +(in RMB million) +Credit quality of amounts due from banks and other financial institutions (Continued) +(3) CREDIT RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +739,016 +192,553 +14,156 +16,059 +16,421 +17,517 +20,614 +Annual Report 2015 +252 +China CITIC Bank Corporation Limited +China Minsheng Banking Corp. Ltd. +Others +China Construction Bank Corporation +20,982 +26,222 +31,345 +39,656 +55,896 +287,595 +31 December 2015 +Industrial Bank Co., Ltd. +China Bohai Bank Co., Ltd. +Other major banks and financial institutions +Industrial and Commercial Bank of China Limited +145,856 +(c) Interest rate risk (Continued) +783,497 +155,943 +16,669 +35,494 +31,739 +1-2 years (including 2 years) +155,788 +10,399 +21,908 +31,343 +92,138 +3 months to 1 year (including 1 year) +138,054 +6,421 +1,859 +8,689 +109,270 +(including 3 months) +Less than 3 months +Fixed interest rate +Total +profit or loss +value through +Available- +for-sale +Carried at fair +31 December 2014 +Held-to- +maturity +Loans and +receivables +13,674 +85,761 +2-3 years (including 3 years) +21,974 +1,662 +2,044 +63,724 +88,513 +Floating interest rate +595,260 +3,010 +49,412 +474,864 +67,974 +More than 5 years +104,918 +4,100 +14,471 +75,217 +11,130 +4-5 years (including 5 years) +68,649 +370 +11,042 +50,759 +6,478 +3-4 years (including 4 years) +86,592 +4,575 +21,621 +38,422 +429,216 +Floating rate term deposits +(205) +(205) +99,672 +221 +99,451 +repurchase +Assets sold under agreements to +4,747 +4,747 +trading +Other financial liabilities held for +456,153 +1,908 +18 +Customer deposits and payables to +6,318 +institutions +Due to banks and other financial +Liabilities +3,784,737 +6,293 +39,481 +147,365 +3,591,598 +68,998 +14 +398 +3,900 +447,909 +brokerage customers +172,383 +17,573 +Bonds payable +28,673 +1 +10 +28,662 +Policyholder dividend payable +38,330 +6 +38,324 +policyholders +Investment contract liabilities for +2,721 +65,660 +1,206,816 +15 +461 +2,001 +1,204,339 +Insurance contract liabilities +2 +33 +493 +65,132 +Insurance payables +3 +2,718 +Accounts payable +1,510,448 +2,393 +64,686 +88,119 +Other assets +37,908 +1,607,342 +Fixed maturity investments +313,728 +491 +6,690 +306,547 +statutory deposits +Balances with the Central Bank and +398,485 +2,037 +18,668 +31,847 +635 +345,933 +RMB +equivalent +total +equivalent) +Others +(RMB +HKD +(RMB +equivalent) +USD +(RMB +equivalent) +RMB +31 December 2014 +Assets +(in RMB millions) +(a) Foreign currency risk (Continued) +(2) MARKET RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Cash and amounts due from banks and +other financial institutions +388 +371 +1,608,736 +Finance lease receivable +15,587 +251 +1,385 +13,951 +Reinsurers' share of insurance liabilities +14,983 +3 +14,980 +Accounts receivable +30,740 +32 +774 +29,934 +Premium receivables +1,053,882 +1,165 +5,069 +100,763 +946,885 +Loans and advances to customers +241,690 +2,706 +14,184 +1,368 +223,432 +Equity investments +37,908 +- +88,119 +Other liabilities +Change in +interest rate +Floating rate term deposits +Floating interest rate bonds +(in RMB million) +The following sensitivity analysis is based on the assumption that the floating rate bonds, floating rate term +deposits and loans and advances have a static structure of interest rate risk. The analysis only measured +interest rate changes within one year, reflecting the impact on interest income and interest expenses from +the re-pricing of financial assets and liabilities within a year with the following assumptions: firstly, the +interest rate of the floating rate bonds, floating rate term deposits/loans and advances is re-priced after +the end of the reporting period; secondly, the yield curve moved in parallel with the changes in the interest +rate; and thirdly, there are no other changes in the portfolio of financial assets and liabilities. Regarding the +above assumptions, the pre-tax impact on the Group's profit and equity as a result of actual increases or +decreases in interest rates may differ from that of the following sensitivity analysis. +(2,722) +(81) +2,722 +81 +Increase/ +(decrease) +in equity +before tax +before tax +in profit +31 December 2015 +Increase/ +(decrease) +in profit +before tax +31 December 2014 +Increase/ +(decrease) +(149) +5,528 +149 +-50 basis +points ++50 basis +points +Bonds carried at fair value through +profit or loss and available-for-sale +Bonds carried at fair value through +profit or loss and available-for-sale +Increase/ +(decrease) +in equity +before tax +Increase/ +(decrease) +in profit +before tax +31 December 2015 +Change in +interest rate +(in RMB million) +The analysis below is performed for reasonably possible movements in interest rate with all other variables +held constant, for the following financial instruments, showing the pre-tax impact on the Group's profit +(fair value change on held for trading bonds) and equity (fair value change on held for trading bonds and +available-for-sale bonds). +The Group's interest rate risk policy requires it to manage interest rate risk by maintaining an appropriate +mix of fixed and variable rate instruments. The policy also requires it to manage the maturities of interest +bearing financial assets and interest bearing financial liabilities. Interest on floating rate instruments is +repriced at intervals of less than one year. Interest on fixed interest rate instruments is priced at inception +of the financial instruments and is fixed until maturity. +(5,528) +Increase/ +(decrease) +in equity +before tax +31 December 2014 +Increase/ +(decrease) +(56) +(56) +points +-50 basis +Floating interest rate bonds. +4,016 +4,016 +3,439 +3,439 +points ++50 basis +Loans and advances to customers +109 +109 +83 +83 +points ++50 basis +205 +205 +56 +56 +points ++50 basis +before tax +Increase/ +(decrease) +in equity +in profit +before tax +(c) Interest rate risk (Continued) +(2) MARKET RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +41,989 +493,145 +Off-balance sheet credit commitments +38,999 +2,572 +25,770 +10,657 +53,390 +676 +5,407 +47,307 +(14,391) +1,896 +20,363 +(36,650) +Notional amount of foreign exchange +derivative financial instruments +Net position of foreign currency +3,534,258 +4,397 +19,118 +184,015 +3,326,728 +32,919 +78 +1,033 +2,580 +29,228 +2,266 +PBOC +392 +Annual Report 2015 +Annual Report 2015 +248 +Floating rate instruments expose the Group to cash flow interest rate risk, whereas fixed rate instruments +expose the Group to fair value interest risk. +Interest rate risk is the risk that the value/future cash flows of a financial instrument will fluctuate because +of changes in market interest rates. +(c) Interest rate risk +The Group expects that current listed stocks and equity investments funds will not lose more than +RMB18,421 million due to market price movements in a 10-trading-day holding period on 99% of occasions. +10,705 +18,421 +31 December 2014 +31 December 2015 +Listed stocks and security investment funds +(in RMB million) +The analysis below is the estimated impact for listed stocks and security investment funds with 10-day +reasonable market fluctuation in using the VaR module in the normal market. +In practice, the actual trading results will differ from the VaR calculation and, in particular, the calculation +does not provide a meaningful indication of profits and losses in stressed market conditions. +The use of VaR has limitations because it is based on historical correlations and volatilities in market prices +and assumes that future price movements will follow a statistical distribution. Due to the fact that VaR +relies heavily on historical data to provide information and may not clearly predict future changes and +modifications of the risk factors, the probability of large market moves may be underestimated if changes +in risk factors fail to align with the normal distribution assumption. The VaR may also be under or over +estimated due to the assumption placed on risk factors and the relationship between such factors for +specific instruments. Even though positions may change throughout the day, the VaR only represents the +risk of the portfolios at the close of each business day, and it does not account for any losses that may +occur beyond the 99% confidence interval. +The Group uses a 10-day market price value-at-risk ('VaR') technique to estimate its risk exposure for +listed equity securities and equity investments funds. The Group adopts 10-day as the holding period on +the assumption that not all the investments can be sold in one day. Moreover, the VaR calculation is made +based on normal market conditions and a 99% confidence interval. +The Group managed price risks by diversification of investments, setting limits for investments in different +securities, etc. +The above investments are exposed to price risk because of changes in market prices, where changes are +caused by factors specific to the individual financial instruments or their issuers, or factors affecting all +similar financial instruments traded in the market. +The Group's price risk exposure relates to financial assets and liabilities whose values will fluctuate as a +result of changes in market prices (other than those arising from interest rate risk or foreign currency risk), +which mainly include listed equity securities and security investment funds classified as available-for-sale +financial assets and financial assets at fair value through profit or loss. +(b) Price risk +(2) MARKET RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +247 +Ping An Insurance (Group) Company of China, Ltd. +537,792 +other financial institutions +1,318,099 +for policy loans, cash value of policies; +due from and +- +institutions +Cash and amounts due from +(in RMB million) +Aging analysis of financial assets +placements with banks and +It is the Group's policy to dispose of repossessed properties in an orderly fashion. The proceeds are used to +reduce or repay the outstanding balance. In general, the Group does not occupy repossessed properties for +business use. +Collateral and other credit enhancements (Continued) +(3) CREDIT RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Management monitors the market value of the collateral, requests additional collateral when needed and +performs an impairment valuation when applicable. +Ping An Insurance (Group) Company of China, Ltd. 253 +Past due but not impaired +and not +impaired +10 142,057 +142,047 +repurchase agreements +Assets purchased under reverse +185,491 +60 +Not due +185,431 +Total +Impaired +Total past +due but not +impaired +Overdue +More than +90 days +Overdue +31 to +90 days +Overdue +Less than +30 days +other financial institutions +Annual Report 2015 +for retail lending, residential properties mortgages. +for commercial lending, charges over real estate properties, inventories, equity investments and trade +receivables, etc.; and +31 December 2014 +Others +Industrial Bank Co., Ltd. +Shanghai Pudong Development Bank Co., Ltd. +Agricultural Bank of China Ltd. +Industrial and Commercial Bank of China Limited +302,139 +China Minsheng Banking Corp. Ltd. +Bank of China Limited +China CITIC Bank Corporation Limited +China Everbright Bank Co., Ltd. +China Merchants Bank Co., Ltd. +Bank of Communications Co., Ltd. +Top five commercial banks +Other major banks and financial institutions +38,096 +30,306 +28,737 +for reverse repurchase transactions, bills, loans and negotiable securities; +The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. +Guidelines are implemented regarding the acceptability of types of collateral and the valuation parameters. +The main types of collateral obtained are as follows: +Collateral and other credit enhancements +Please refer to Note 23. (2) and (5) for an analysis of concentration of loans and advances by industry and +geographical region. +For on-balance sheet assets, the exposures are based on net carrying amounts as reported in the financial +statements, The Group also assumes credit risk due to credit commitments. The details are disclosed in +Note 55. (3). +Credit exposure +712,213 +152,872 +18,270 +20,466 +21,805 +21,933 +23,912 +26,688 +26,989 +Loans and advances to +customers +31 December 2015 +11,339 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +254 +22,047 1,704,071 +49,495 +24,007 +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +12,566 +1,632,529 +Gross total +58,623 +1,025 +- +- +12,922 +1,209,240 +Aging analysis of financial assets (Continued) +(in RMB million) +Impaired +Total past +due but not +impaired +Overdue +More than +90 days +Overdue +31 to 90 +days +Overdue +Less than +30 days +and not +impaired +Not due +Past due but not impaired +31 December 2014 +placements with banks and +due from and +- +institutions +banks and other financial +Cash and amounts due from +57,598 +Finance lease receivable +(3) CREDIT RISK (CONTINUED) +138 +359 +36,625 +23,179 +6,849 +5,156 +4,742 +Personal loans +6,597 +784,989 +Corporate loans +Including: +18,867 1,274,989 +46,882 +23,538 +12,005 +7,993 +10,257 +8,352 +10,515 +424,251 +6,858 +81 +191 +725 +Due from reinsurers +34,918 +829,966 +1,616 +1,947 +388 +370 +858 +31,355 +Premium receivables +445,023 +997 +54,449 +114,575 +27,486 +4,253 +14,503 +12,342 +15,442 +Other liabilities +20,298 +14,743 +28,673 +28,673 +Policyholder dividend payable +51,022 +30,586 +1,440 +21,449 +Bonds payable +714,340 +- +562,202 +Cash inflow +for policyholders +- +26 +59 +(35) +2 +instruments settled on +a gross basis +Derivative financial +a net basis +instruments settled on +Derivative financial +Derivative cash flows +2,461,338 +100,158 +70,569 +19,175 +379,383 +705,255 +Investment contract liabilities +exposure +4 +2,827 +97,150 +Customer deposits and +Other financial liabilities held +to repurchase +Assets sold under agreements +15,123 +51,071 +89,973 +258,225 +55,806 +financial institutions +Due to banks and other +for trading +4,518,202 +485,601 +Cash outflow +3,408 +1,435 +470,198 +99,977 +976 +6,366 +33,862 +Insurance payables +2,887 +932 +879 +836 +41,208 +240 +1,577,386 +265,972 +428,068 +302,090 +581,256 +customers +payables to brokerage +4,843 +Accounts payable +Credit commitments +31 December 2014 +280,694 231,077 +(273,326) (208,911) +7,368 +22,166 +238,520 265,608 +182.2% +21,656 +39,464 +219.9% +48,771 +107,231 +203.2% +60,981 +123,912 +205.1% +180,381 +369,995 +195.4% +219,061 +428,040 +Solvency +margin ratio +capital +30,243 +Minimum +regulatory +18,385 +The Group's solvency ratio is calculated based on the relevant regulations promulgated by the CIRC, which +is an indicator of the overall solvency position of a financial conglomerate. +(8) GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +260 +The following table shows the total assets of the various types of unconsolidated structured entities and +the amount of direct investments made by the Group in these unconsolidated structured entities. The +table also shows the Group's maximum exposure to the unconsolidated structured entities representing +the Group's maximum possible risk exposure that could occur as a result of the Group's arrangements with +structured entities. The maximum exposure is contingent in nature and approximates the sum of direct +investments made by the Group. +(8) GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES +The Group uses structured entities in the normal course of business for a number of purposes, for example, +structured transactions for customers, to provide finance to public and private sector infrastructure +projects, and to generate fees from managing assets on behalf of third-party investors. These structured +entities are financed through the issue of notes or units to investors. Refer to Note 4. (9) for the Group's +consolidation consideration related to structured entities. +10.86% +8.64% +8.64% +9.03% +9.03% +10.94% +1,123,788 +31 December 2015 +Capital adequacy ratio +Tier 1 capital adequacy ratio +Core Tier 1 capital adequacy ratio +The Company's core Tier 1 capital adequacy ratio, Tier 1 capital adequacy ratio and capital adequacy ratio +are shown below: +The banking business measures the capital adequacy ratio in accordance with the 'Capital Rules for +Commercial Banks (Provisional)' issued by the CBRC in June 2012. According to the requirements, Risk +weighted assets for credit risk is measured by Standardised Approach, Risk weighted assets for market risk +is measured by Standardised Approach, Risk weighted assets for operation risk is measured by the Basic +Indicator Approach. +164.5% +Regulatory +capital held +Solvency +margin ratio +Minimum +regulatory +capital +(5) MISMATCHING RISK OF ASSETS AND LIABILITIES +The assets and liabilities related to investment-linked contracts which are regarded as insurance contracts +are presented as policyholder account assets and liabilities in respect of insurance contracts. The assets and +liabilities related to investment-linked contracts which are regarded as investment contracts are presented +as policyholder account assets and liabilities in respect of investment contracts. The assets and liabilities +of each investment-linked fund are segregated from each other and from the rest of the Group's invested +assets for record keeping purposes. As the investment risks of investment-linked contracts were fully borne +by policyholders, the assets and liabilities related to investment-linked contracts were not included in the +analysis of risk management. Investment-linked contracts are repayable on demand. The Group manages +liquidity risk related to the investment-linked contracts by investing mainly in assets with high liquidity, as +disclosed in Note 28. +Management expects the credit commitments will not be entirely used during the commitment period. +(4) LIQUIDITY RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +258 +591,182 +16,482 +62,910 +30,128 +46 +548 +516,155 +(486,027) +373 +(327) +4,011 +(3,463) +The objective of the Group's asset and liability management is to match assets with liabilities on the basis +of both the duration and interest rate. In the current regulatory and market environment, however, the +Group is unable to invest in sufficient assets with long enough duration to match that of its life insurance +and investment contract liabilities. When the current regulatory and market environment permits, however, +the Group will lengthen the duration of its assets by matching the new liabilities of lower guarantee rates, +while narrowing the gap of existing liabilities of higher guarantee rates. +(6) OPERATIONAL RISK +Operational risk is the risk of loss resulting from inadequate or failure of proper internal controls on +business processes, employees and systems or from uncontrollable external events. The Group is exposed +to many types of operational risks in the conduct of its business from inadequate or failure to obtain +proper authorizations, supporting documentation and ensuring operational and informational security +procedures as well as from fraud or errors by employees. The Group attempts to manage operational risk +by establishing clear policies and requiring well documented business processes to ensure that transactions +are properly authorized, supported and recorded. +(7) CAPITAL MANAGEMENT +Regulatory +capital held +31 December 2014 +31 December 2015 +Ping An Property & Casualty +Ping An Life +The Group +(in RMB million) +The table below summarizes the minimum regulatory capital for the Group and its major insurance +subsidiaries and the regulatory capital held against each of them. +7,662 +(7) CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 259 +Annual Report 2015 +The Group complied with the externally imposed capital requirements as at 31 December 2015 and no +changes were made to its capital base, objectives, policies and processes from 2014. +The Group manages its capital requirements by assessing shortfalls, if any, between the reported and +the required capital levels on a regular basis. Adjustments to current capital levels are made in light of +changes in economic conditions and risk characteristics of the Group's activities. In order to maintain or +adjust the capital structure, the Group may adjust the amount of dividends paid, return capital to ordinary +shareholders or issue capital securities. +The Group's capital requirements are primarily dependent on the scale and the type of business that it +undertakes, as well as the industry and geographic location in which it operates. The primary objectives +of the Group's capital management are to ensure that the Group complies with externally imposed capital +requirements and to maintain healthy capital ratios in order to support its business and to maximize +shareholders' value. +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +1,235,221 +Notes to Consolidated Financial Statements +670,440 +27,467 +14,905 +491,522 446,040 +106,434 99,253 +26,403 96,022 +843,528 848,696 781,345 +11,721 +Other liabilities +Bonds payable +33,028 +- +33,028 +Policyholder dividend payable +545,839 +33,787 142,737 367,790 +1,525 +for policyholders +Investment contract liabilities +4,737 +48,161 +3 +40 +412 +59,214 +1,770,649 +292,368 +149,051 +469 +(364) +10,136 +(9,870) +266 +38,999 287,317 141,921 +(37,281) (286,116) (140,638) +1,718 +1,201 +1,283 +4,473 243,925 300,488 +127 +1 +(53) +Credit commitments +Cash outflow +Cash inflow +instruments settled on +a gross basis +Derivative financial +a net basis +instruments settled on +Derivative financial +Derivative cash flows +3,411,131 +- +- +- +2,599 +474,080 +16,437 +56,259 +76,594 +152,168 +137,824 +Due to banks and other +financial institutions +Total +Undated +Over 5 +years +1 to 5 +years +31 December 2015 +3 to 12 +months +Less than +3 months +Repayable +on demand +(in RMB million) +(4) LIQUIDITY RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +- +250,151 +439,282 +to repurchase +428,955 +3,502 +2,850 +44,896 +Insurance payables +1,195 +Accounts payable +614,864 +customers +payables to brokerage +Customer deposits and +--- 8,596 +- 119,420 +1,108 +7,488 +for trading +Other financial liabilities held +49 +119,371 +Assets sold under agreements +105 +- +58,664 +9,719 +8,758 +10,088 +2,143 +Premium receivables. +327,586 +419,266 +313,924 +7,850 +customers +Loans and advances to +315,403 +2,182,554 +250,071 +205,684 +978,897 +1,605 +279,780 +11,393 +675,185 +12,867 +18,503 +139,525 +32 +1,729 +259,605 +1,208,151 +Accounts receivable +173,871 +33,611 +3,799 +9,597 +15,444 +4,771 +maximum +44,051 +17,496 +23,142 +3,413 +Finance lease receivable +15,607 +3,154 +8,392 +3,559 +502 +30,740 +261,059 +1,336 +10,076 +Equity investments +31 December 2014 +Cash and amounts due from +(in RMB million) +(4) LIQUIDITY RISK (CONTINUED) +47. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2015 +As at 31 December 2015 the size of unconsolidated structured entities and the Group's funding and +maximum exposure are shown below: +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 257 +Annual Report 2015 +637,526 +- +4,573 +(474,269) +478,842 +75 +29,976 +Repayable +on demand +Less than +3 months +3 to 12 +months +1 to 5 +years +7,808 +Fixed maturity investments +140 +22,361 +Bank and statutory deposits +Balances with the Central +438,014 +137 +829,281 +3,729 +80,289 +61,477 +118,360 +institutions +banks and other financial +Total +Undated +Over 5 +years +174,022 +31 December 2015 +Other assets +Group's +26,488 +7,575 +26,488 +7,575 +Debt schemes +518,968 +349,749 +519,806 +349,489 +Policy loans +52,092 +37,886 +Bonds +52,092 +Assets purchased under reverse +repurchase agreements +142,050 +197,177 +142,050 +197,177 +Wealth management products +36,737 +71,892 +36,737 +71,892 +Premium receivables +37,886 +34,072 +1,054,228 +1,053,882 +Derivative financial assets +8,272 +4,311 +8,272 +4,311 +Held-to-maturity +Bonds +916,669 +783,497 +980,742 +789,332 +Loans and receivables +1,245,732 +Cash and amounts due from banks and +439,327 +398,485 +439,327 +398,485 +Balances with the Central Bank and +statutory deposits +299,689 +313,728 +299,689 +313,728 +Loans and advances to customers +1,245,371 +other financial institutions +30,740 +34,072 +30,740 +Other financial liabilities held for trading +8,506 +456,153 +99,672 +4,747 +410,258 +119,236 +8,506 +456,153 +99,672 +4,747 +Customer deposits and payables to +brokerage customers +1,713,907 +1,510,448 +1,713,907 +1,510,448 +119,236 +Accounts payable +2,721 +4,735 +2,721 +Insurance payables +48,161 +41,208 +48,161 +41,208 +Investment contract liabilities +for policyholders +Policyholder dividend payable +Bonds payable +4,735 +Assets sold under agreements to repurchase +410,258 +Due to banks and other financial institutions +Accounts receivable +16,778 +14,983 +16,778 +14,983 +Finance lease receivable +57,598 +37,908 +57,598 +37,908 +Other assets +82,940 +68,998 +82,940 +68,998 +Total financial assets +4,462,933 +3,769,397 +4,528,205 +3,775,318 +Financial liabilities +Derivative financial liabilities +4,527 +2,770 +4,527 +2,770 +Other financial liabilities +2,772 +Other liabilities +13,691 +13,691 +(in RMB million) +Securitization +Size +Carrying +amount +Group's +maximum +exposure +29,222 +79 +79 +Assets management products +managed by affiliated entities +Assets management products +managed by third parties +Wealth management products +managed by affiliated entities +1,047,645 +Unconsolidated structured entities +143,118 +Note 1 +201,176 +201,176 +187,649 +503 +503 +Wealth management products +managed by third parties +Note 1 +65,283 +65,283 +Interest held by Group +Investment income +and service fee +Investment income +and service fee +Investment income +143,118 +Investment income +and service fee +Investment income +31 December 2014 +419,839 +7,218 +196 +196 +Assets management products +managed by affiliated entities +Assets management products +managed by third parties +Wealth management products +managed by affiliated entities. +913,189 +140,637 +140,637 +Note 1 +260,359 +260,359 +Interest held by Group +Investment income +and service fee +Investment income +and service fee +Investment income +587,221 +419,839 +599 +Wealth management products +Note 1 +18,048 +18,048 +Investment income +and service fee +Investment income +managed by third parties +Others +12,096 +Service fee +Total +1,519,724 +599 +Others +Total +36,376 +1,300,892 +141,507 +141,812 +141,507 +141,812 +Others +101,889 +40,016 +101,889 +40,016 +Carried at fair value through profit or loss +Bonds +26,549 +Stocks +30,834 +30,834 +Funds +30,538 +16,679 +30,538 +16,679 +Stocks +2,624 +930 +2,624 +930 +Others +26,549 +35,417 +76,766 +35,417 +Service fee +410,159 +Unconsolidated structured entities +FINANCIAL STATEMENTS +Note 1: These assets management products and wealth management products are sponsored by third party financial institutions and the +information related to size of these structured entities were not publicly available. +The Group's interest in unconsolidated structured entities are recorded as other equity investments under +equity investments and trust schemes, asset management schemes, debt schemes, wealth management +products under fixed maturity investments and trust beneficial right of loans and receivables purchased +under trust schemes under assets purchased under reverse repurchase agreements. +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +The Group's financial instruments mainly consist of cash and amounts due from banks and other financial +institutions, term deposits, bonds, funds, stocks, loans, borrowings, deposits from other banks and financial +institutions, customer deposits and payables to brokerage customers, etc. The Group holds various other +financial assets and liabilities which directly arose from insurance operations, such as premium receivables, +reinsurers' share of insurance liabilities, annuity and other insurance payables. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 261 +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS +The following table sets out the carrying values and fair values of the Group's major financial instruments +by classification: +(in RMB million) +Financial assets +Available-for-sale +Bonds +Carrying values +Fair values +31 December 2015 31 December 2014 31 December 2015 31 December 2014 +Funds +192,318 +76,766 +130,126 +192,318 +130,126 +2,772 +Total financial liabilities +410,159 +33,753 +Derivative financial assets +Interest rate swaps +Currency forwards and swaps +Others +31 December 2014 +Level 1 +Level 2 +Level 3 +Total fair value +1,996 +28,838 +16,427 +Other equity investments +252 +920 +10 +930 +885 +1,440 +447 +Carrying +amount +20,228 +30,540 +447 +51,215 +515 +30,834 +16,679 +1,922 +Equity securities +Bonds +Interest rate swaps +Currency forwards and swaps +Others +1,434 +1,676 +1,434 +1,676 +1,417 +1,417 +4,527 +4,527 +Other financial liabilities held for trading +Total financial liabilities +8,506 +Security investment funds +8,506 +4,527 +13,033 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 265 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair value +hierarchy (continued): +(in RMB million) +Financial assets +Carried at fair value through profit or loss +8,506 +1,874 +4,311 +515 +Financial liabilities +Derivative financial liabilities +Interest rate swaps +Currency forwards and swaps +Others +566 +566 +1,882 +1,882 +322 +322 +2,770 +Total financial assets +2,770 +4,747 +4,747 +4,747 +2,770 +7,517 +266 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Size +Securitization +(in RMB million) +37,606 +Other financial liabilities held for trading +Total financial liabilities +402,897 +15,717 +178,770 +1,922 +1,874 +4,311 +Available-for-sale financial assets +Bonds +31,757 +98,369 +130,126 +Security investment funds +33,762 +1,655 +35,417 +Equity securities +122,613 +18,885 +314 +141,812 +Other equity investments +50 +25,010 +14,956 +40,016 +188,182 +143,919 +15,270 +347,371 +208,410 +Derivative financial liabilities +Financial liabilities +2,772 +594,154 +Ping An Insurance (Group) Company of China, Ltd. 263 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY +The Group uses the following hierarchy for determining and disclosing the fair values of financial +instruments by valuation techniques: +Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities. A market is regarded +as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry +group, pricing service, or regulatory agency, and those prices represent actual and regularly occurring +market transactions on an arm's length basis. The primary quoted market price used for financial assets +held by the Groups is the current bid price. Financial instruments included in Level 1 comprise primarily +equity investments, fund investments and bond investments traded on stock exchanges and open-ended +mutual funds; +Level 2: other valuation techniques for which all inputs which have a significant effect on the recorded +fair value are observable, either directly or indirectly. These valuation techniques maximize the use of +observable market data where it is available and rely as little as possible on entity specific estimates; +Level 3: valuation techniques which use any inputs which have a significant effect on the recorded fair value +that are not based on observable market data. +The level of fair value calculation is determined by the lowest level input with material significant in the +overall calculation. As such, the significance of the input should be considered from an overall perspective +in the calculation of fair value. +Valuation methods for Level 2 and Level 3 financial instruments +Annual Report 2015 +For Level 2 financial instruments, valuations are generally obtained from third party pricing services +for identical or comparable assets, or through the use of valuation methodologies using observable +market inputs, or recent quoted market prices. Valuation service providers typically gather, analyze and +interpret information related to market transactions and other key valuation model inputs from multiple +sources, and through the use of widely accepted internal valuation models, provide a theoretical quote +on various securities. Debt securities are classified as Level 2 when they are valued at recent quoted price +from Chinese interbank market or from valuation service providers. The fair value of debt investments +denominated in RMB is determined based upon the valuation results by the China Central Depository & +Clearing Co., Ltd. All significant inputs are observable in the market. +264 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair value +hierarchy: +(in RMB million) +Financial assets +Carried at fair value through profit or loss +Bonds +Security investment funds +Equity securities +Other equity investments +For Level 3 financial instruments, prices are determined using valuation methodologies such as discounted +cash flow models and other similar techniques. Determinations to classify fair value measures within Level 3 +of the valuation hierarchy are generally based on the significance of the unobservable factors to the overall +fair value measurement, and valuation methodologies such as discounted cash flow models and other +similar techniques. +The fair value of fixed rate financial assets and liabilities carried at amortized cost is estimated by +comparing market interest rates when they were first recognized with current market rates for similar +financial instruments. The estimated fair value of fixed interest bearing deposits is based on discounted +cash flows using prevailing money market interest rates for financial products with similar credit risk and +maturity. For quoted debts issued the fair values are determined based on quoted market prices. For those +debts issued where quoted market prices are not available, a discounted cash flow model is used based on +a current interest rate yield curve appropriate for the remaining term to maturity and credit spreads. +Fixed rate financial instruments +For financial assets and financial liabilities that have a short term maturity (less than three months), it is +assumed that the carrying amounts approximate to their fair values. This assumption is also applied to +term deposits, and savings accounts without a specific maturity. For other variable rate instruments, an +adjustment is also made to reflect the change in the market rate since the instrument was first recognized. +Floating rate loans and advances to customers of the Group are repriced within one year, and the interest +rates are adjusted according to the statutory interest rate announced by the PBOC. Thus, the carrying +amounts approximate to their fair values. +37,606 +Total financial assets +33,753 +33,028 +28,673 +33,028 +28,673 +264,413 +88,119 +267,288 +90,594 +166,855 +92,588 +166,855 +92,588 +2,811,232 +2,360,852 +2,363,327 +The assets and liabilities of the investment-linked business are not included in the above financial assets +and liabilities. +262 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS (CONTINUED) +Fair value of financial assets and liabilities not carried at fair value +The following describes the methodologies and assumptions used to determine fair values for those +financial instruments which are not recorded at fair value in the financial statements, i.e., held-to-maturity +and loans and receivables. +Financial assets and liabilities for which fair value approximates to carrying value +31 December 2015 +Level 1 +2,814,107 +Level 3 +8,272 +Available-for-sale financial assets +Bonds +36,083 +156,235 +192,318 +Security investment funds +68,507 +8,252 +7 +76,766 +Equity securities +4,237 +132,243 +141,507 +Other equity investments +74,212 +101,889 +236,833 +201,428 +74,219 +512,480 +271,345 +Level 2 +75,164 +247,645 +9,264 +2,711 +27,677 +8,239 +25,730 +819 +Total fair value +1,324 +26,549 +30,479 +59 +2,475 +149 +2,624 +706 +12,099 +886 +13,691 +30,538 +37,978 +33 +34,479 +4,204 +2,711 +1,324 +33 +Currency forwards and swaps +Derivative financial assets +73,402 +945 +Interest rate swaps +Others +Notes to Consolidated Financial Statements +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +52. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(i) +For the year ended 31 December 2015 +(ii) +34,699 +Annual Report 2015 +22,825 +404 +124 +148 +15,838 +Other non-monetary benefits include share purchase scheme, in 2015, the Company has adopted an employee share purchase +scheme for the key employees of the Company and its subsidiaries. The shares purchased in 2015 will start to vest in 2016, and thus +there was no other non-monetay benefits in 2015. +15,836 +2,349 +Ping An Insurance (Group) Company of China, Ltd. 273 +Discretionary bonuses are determined on the achievement of targeted profit of the Company, the personal performance and +approved by the compensation committee of the board of directors. +53. FIVE HIGHEST PAID INDIVIDUALS +(iv) +10 +4,087 +11 +2014 +2015 +Salaries and other short term employee benefits after tax +Individual income tax +(in RMB million) +Details of emoluments of the remaining highest paid individuals are as follows: +The five individuals whose emoluments were the highest in the Group include 3 (2014: 3) key management +members whose emoluments were reflected in the analysis presented in Note 52. +KU Man resigned as Director on 2 July 2014, took over by CAI Fangfang. +(ix) +(viii) During the year, PENG Zhijian waived emoluments of RMB250 thousand. +(vii) The long-term benefits attributed to year 2011 for SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, CAI Fangfang, LIN Lijun, +SUN Jianping, ZHAO Fujun and PAN Zhongwu were paid in 2014 as the required payment conditions had been fulfilled. The amount +after tax paid to SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, CAI Fangfang, LIN Lijun, SUN Jianping, ZHAO Fujun and +PAN Zhongwu were RMB4,059 thousand, RMB4,059 thousand, RMB811.8 thousand, RMB595.3 thousand, RMB459.5 thousand, RMB147.4 +thousand, RMB600.1 thousand, RMB479.2 thousand and RMB221.2 thousand respectively and was disclosed in the Announcement +regarding the Resolutions of the Board of Directors of the Company dated 19 August 2014. +LIN Li retired as Supervisor on 15 June 2015; SUN Jianping and ZHAO Fujun retired as Supervisors on 30 June 2015; GAO Peng were +appointed as Supervisor on 30 June 2015. +LI Zhe retired as Director on 15 June 2015; TANG Yunwei and LEE Carmelo Ka Sze retired as Directors on 30 June 2015; GE Ming were +appointed as Director on 30 June 2015. +The long-term benefits attributed to year 2012 for SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, LIN Lijun, SUN Jianping, +ZHAO Fujun and PAN Zhongwu were paid in 2015 as the required payment conditions had been fulfilled. The amount after tax +paid to SUN Jianyi, REN Huichuan, YAO Jason Bo, LEE Yuansiong, LIN Lijun, SUN Jianping, ZHAO Fujun and PAN Zhongwu were +RMB3,753.8 thousand, RMB3,753.8 thousand, RMB750.8 thousand, RMB550.6 thousand, RMB130.1 thousand, RMB553.3 thousand, RMB212.8 +thousand, RMB59 thousand respectively and was disclosed in the Announcement regarding the Resolutions of the Board of Directors +of the Company dated 20 August 2015. +MA Mingzhe is the Chief Executive Officer of the Company. +(vi) +(v) +(iii) +6,841 +Total +46 +1,829 +1,291 +Subtotal +PAN Zhongwu (vii) +ZHAO Fujun (vi) (vii) +SUN Jianping (vi) (vii) +ZHANG Wangjin +LIN Li (vi) +23 +6 +52 +258 +29 +PENG Zhijian +258 +GU Liji +Supervisors +8 +29 +18 +52 +3,213 +67 +3,428 +2,854 +287 +205 +798 +51 +19 +23 +204 +501 +1,643 +2,543 +56 +9 +21 +1,395 +1,062 +2,181 +159 +8 +55. COMMITMENTS +RMB4,500,001 - RMB5,000,000 +31 December 2015 +Authorized, but not contracted for +Contracted, but not provided for +(in RMB million) +The Group had the following capital commitments relating to property development projects and +investments: +(1) CAPITAL COMMITMENTS +18,738 +For the year ended 31 December 2015 +31 December 2014 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 275 +195 +208 +Annual Report 2015 +Customer deposits and payables to brokerage customers +Other liabilities +CP Group +31 December 2014 +276 +9,794 +9,863 +3,364 +13,158 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +16,967 +19,624 +3,013 +2,731 +9,736 +4,218 +5,004 +11,889 +31 December 2014 +31 December 2015 +More than 5 years +1 to 5 years +Within 1 year +(in RMB million) +The Group leases office premises and staff quarters under various rental agreements. Future minimum lease +payments under non-cancellable operating leases are as follows: +(2) OPERATING LEASE COMMITMENTS +17,318 +7,455 +31 December 2015 +The number of non-key management personnel whose emoluments after tax fell within the following bands +is as follows: +(in RMB million) +30 +Relationship with the Company +Charoen Pokphand Group Co., Ltd. (the 'CP Group') +Shenzhen Investment Holdings Co. Ltd. +Name of related parties +(1) THE COMPANY'S RELATED PARTIES WHERE SIGNIFICANT INFLUENCE EXISTS INCLUDE +CERTAIN SHAREHOLDERS SET OUT BELOW: +54. SIGNIFICANT RELATED PARTY TRANSACTIONS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +274 +Parent of shareholders +Shareholder +Under PRC tax regulations, individual income tax is calculated at progressive rates with a cap of 45%. The +effective income tax rates of the five highest paid individuals in the Group were approximately 41.75% - 43.15% +(2014: 42.55% - 44.55%) for 2014 and the average effective tax rate was approximately 42.44% (2014: 43.45%). +1 +1 +1 +2014 +2015 +RMB5,000,001 +RMB5,500,001 - RMB6,000,000 +RMB5,500,000 +- +1 +As at 31 December 2015, CP Group held 9.59% equity interests in the Company and was the largest +shareholder of the Company. +(2) THE SUMMARY OF SIGNIFICANT RELATED PARTY TRANSACTIONS IS AS FOLLOWS: +2015 +30 +2 +3 +2 +5 +Rental income from +Claims expenses to +1 +4 +808 +306 +Premiums income from +CP Group +Rental income from +Services expenses to +Goods purchased from +Newheight Shanghai +(in RMB million) +2014 +(3) THE SUMMARY OF BALANCES OF THE GROUP WITH RELATED PARTIES IS AS FOLLOWS: +27,858 +YAO Jason Bo (vii) +78 +Ping An Insurance (Group) Company of China, Ltd. +20,631 +31,499 +404 +155 +13,339 +15,213 +2,223 +52. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +1,423 +- +137 +48 +63 +628 +2,002 +258 +346 +3,136 +703 +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +Certain of the comparative information of directors' emoluments for the year ended 31 December 2014 +previously disclosed in accordance with the predecessor Companies Ordinance have been restated in order +to comply with the new scope and requirements by the Hong Kong Companies Ordinance (Cap.622). +18 +19 +income tax +Total +Individual +undertaking +paid or +receivable +in respect +of director's +other services +in connection +with the +management +of the affairs +of the +company or +its subsidiary +Remunerations +paid or +receivable in +respect of +accepting +office as +director +For the year ended 31 December 2014 (Restated) +Emoluments +Other +employee +benefits +Housing +allowance +Discretionary +bonuses (ii) +Salaries +Fees +2014 +Directors +(in RMB thousand) +Employer's +contribution +to a +retirement +benefit +scheme +28 +12 +14 +62 +258 +19,208 +28,363 +31 +149 +65 +305 +52 +62 +65 +305 +65 +305 +65 +305 +31 +149 +298 +645 +12 +10 +282 +367 +- +403 +900 +53 +22 +26 +346 +453 +267 +581 +29 +4 +11 +537 +355 +694 +27 +59 +4 +18 +21263222 +290 +60 +290 +290 +WOO Ka Biu Jackson +290 +Ka Sze (vi) +LEE Carmelo +60 +62 +298 +TANG Yunwei (vi) +LU Hua +YANG Xiaoping +CHEARAVANONT +Soopakij +LI Zhe (vi) +13 +298 +Stephen Thomas +Meldrum +298 +81 +12,410 +12,982 +2,062 +Subtotal +60 +290 +290 +SUN Dongdong +62 +298 +298 +WONG Oscar Sai Hung +62 +298 +298 +YIP Dicky Peter +62 +298 +10 +245 +3 +2221123 1 +166 +692 +52 +675 +1,121 +3,806 +5,140 +3,653 +MA Mingzhe (iii) +4,953 +542 +2,496 +3,605 +2,509 +3,498 +4,655 +6,245 +59 +350 +2,831 +3,314 +SUN Jianyi (vii) +136 +462 +LIN Lijun (vii) +FAN Mingchun +495 +580 +CAI Fangfang (vii) (ix) +2,604 +2,510 +LEE Yuansiong (vii) +2,533 +2,394 +536 +KU Man (ix) +1,664 +1,841 +REN Huichuan (vii) +1,664 +1,828 +3 +165 +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments not recorded at fair value but for which fair +value is disclosed by level of the fair value hierarchy: +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +Other transferred financial assets that do not qualify for derecognition mainly include debt securities +held by counterparties as collateral under repurchase agreements. The counterparties are allowed to sell +or repledge those securities sold under repurchase agreements in the absence of default by the Group, +but has an obligation to return the securities at the maturity of the contract. If the securities increase or +decrease in value, the Group may in certain circumstances require or be required to provide additional +collateral. The Group has determined that it retains substantially all the risks and rewards of these securities +and therefore has not derecognized them. +The following table analyses the carrying amount of the abovementioned financial assets transferred to +third parties that did not qualify for derecognition and their associated financial liabilities: +(in RMB million) +Repurchase transactions +Assets securitization +50. CASH AND CASH EQUIVALENTS +31 December 2015 +31 December 2014 +Carrying +Carrying +Carrying +amount assets +amount +associated +liabilities +Carrying +amount assets +amount +associated +liabilities +4,653 +2,209 +5,287 +2,209 +6,105 +12,865 +6,877 +12,865 +(in RMB million) +Cash and amounts due from banks and other financial institutions +Cash on hand +31 December 2015 +31 December 2014 +Term deposits +The Group's subsidiaries Ping An Bank and Ping An Securities entered into loan securitization transactions. +The Group has determined that it retains substantially all the risks and rewards of certain securitised loans +and therefore has not derecognized them. +4,125 +1,415 +Transferred financial assets that do not qualify for derecognition include securitized loans and debt +securities held by counterparties as collateral under repurchase agreement. +49. TRANSFERRED FINANCIAL ASSETS +Total +Carried at fair value through profit or loss +Available-for-sale +5 +477 +118 +123 +- +477 +482 +118 +600 +2014 +(in RMB million) +Realized gains +Unrealized gains +Total +Carried at fair value through profit or loss +131 +131 +131 +131 +Transfers +During the year 2015, there were no significant transfers between Level 1 and Level 2 fair value +measurements. Transfer into or out of level 3 is due to change of input value for part of financial +instruments and valuation performed on part of equity investments previously stated at cost. +268 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +The Group enters into transactions in the normal course of business by which it transfers recognized +financial assets to third parties or to structured entities. In some cases where these transfers may give +rise to full or partial derecognition of the financial assets concerned. In other cases where the transferred +financial assets do not qualify for derecognition as the Group has retained substantially all the risks and +rewards of these financial assets, the Group continued to recognize the transferred financial assets. +Unrealized gains +4,168 +Due from banks and other financial institutions +Amortization of intangible assets +2015 +2014 +93,413 +62,353 +4,050 +3,273 +1,912 +1,932 +Losses on disposal of investment properties, property and +equipment, intangible assets and settled assets +14 +134 +Investment income +(167,634) +(103,364) +Fair value gains on investments at fair value through profit or loss +Fair value losses on available-for-sale equity investments +(125) +(615) +(transfer from equity) +1,027 +8,859 +Finance costs +Foreign exchange losses +7,539 +6,974 +Depreciation +2,010 +Adjustments for: +(in RMB million) +102,217 +92,610 +Placements with banks and other financial institutions +73,966 +44,898 +Balances with the Central Bank +46,910 +49,238 +Bonds +3,223 +4,668 +Assets purchased under reverse repurchase agreements +101,469 +66,368 +Total +333,325 +263,960 +The carrying amounts disclosed above approximate their fair values at year end. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 269 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +51. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS +Reconciliation of profit before tax to net cash flows from operating activities: +Profit before tax +Realized gains +(in RMB million) +2015 +Financial liabilities +Bonds payable +Total financial liabilities +267,288 +267,288 +Level 1 +31 December 2014 +Level 2 +Level 3 +Total fair value +41,385 +41,385 +746,747 +1,200 +789,332 +746,747 +1,200 +789,332 +90,594 +90,594 +90,594 +90,594 +Financial assets and liabilities for which fair value approximates carry value are not included in the above +disclosure of financial instruments not recorded at fair value but for which fair value is disclosed by level of +the fair value hierarchy. +Reconciliation of movements in Level 3 financial instruments measured at fair value is as follows: +(in RMB million) +At 1 January +Additions +Disposals +Total financial assets +Transfers into Level 3 +Bonds +Financial assets +(in RMB million) +Financial assets +Held-to-maturity +Bonds +31 December 2015 +Level 1 +Level 2 +Level 3 +Total fair value +49,308 +929,734 +1,700 +980,742 +49,308 +929,734 +1,700 +980,742 +Financial liabilities +Bonds payable +990 +266,298 +Total financial liabilities +990 +266,298 +(in RMB million) +Held-to-maturity +Transfers out of Level 3 +Total gains in income +At 31 December +Transfers out of Level 3 +Total gains in income +Total gains in other comprehensive income +At 31 December +financial assets +Fixed maturity investments +Available-for-sale +financial assets +Equity investments +2015 +2014 +2015 +2014 +11 +15,270 +59,243 +3,272 +11,066 +(7,201) +10,717 +842 +(4,899) +477 +612 +90 +74,219 +15,270 +The gains of level 3 financial instruments included in the statement of income for the year are presented as +follows: +Transfers into Level 3 +Disposals +Additions +At 1 January +Carried at fair value +through profit or loss +Fixed maturity investments +2015 +Carried at fair value +through profit or loss +Equity investments +2014 +2015 +447 +1,439 +(1,111) +2014 +151 +300 +(256) +(135) +123 +131 +945 +447 +Ping An Insurance (Group) Company of China, Ltd. 267 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +48. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +Reconciliation of movements in Level 3 financial instruments measured at fair value is as follows: (Continued) +Available-for-sale +(in RMB million) +47 +191 +Total financial assets +658 +- +3,454 +2,554 +62 +3,569 +2,541 +YAO Jason Bo (iv) +2,395 +2,532 +4 +27 +4,958 +3,653 +LEE Yuansiong (iv) +2,510 +2,604 +4 +27 +5,145 +3,806 +CAI Fangfang +1,434 +1,251 +22 +27 +4,242 +43 +5,748 +262 +paid or +receivable +in respect +of director's +other services +in connection +with the +management +of the affairs +of the +company +accepting +or its +office as +director +subsidiary +Individual +undertaking +Total +income tax +MA Mingzhe (iii) +2,831 +2,807 +26 +SUN Jianyi (iv) +1,782 +1,664 +2 +REN Huichuan (iv) +1,795 +1,664 +26 +62 +2,777 +1,815 +FAN Mingchun +' +Subtotal +1,965 +13,211 +12,711 +102 +107 +267 +Supervisors +GU Liji +258 +PENG Zhijian (viii) +LIN Li (vi) +ZHANG Wangjin +SUN Jianping (iv) (vi) +ZHAO Fujun (iv) (vi) +PAN Zhongwu (iv) +GAO Peng (vi) +Subtotal +Total +272 +Annual Report 2015 +149 +31 +Provision for doubtful debts and others, net +149 +GE Ming (v) +305 +SUN Dongdong +LIN Lijun (iv) +LI Zhe (v) +Soopakij +CHEARAVANONT +464 +189 +26 +22 +46 +747 +182 +YANG Xiaoping +in respect of +LU Hua +149 +LEE Carmelo Ka Sze (v) +149 +WOO Ka Biu Jackson +305 +Stephen Thomas +Meldrum +305 +YIP Dicky Peter +305 +WONG Oscar Sai Hung +298 +TANG Yunwei (v) +paid or +receivable +Annual Report 2015 +Emoluments +Decrease in assets purchased under reverse repurchase +agreements of the banking and securities business +44,330 +54,972 +Increase in other assets +(41,055) +(61,234) +Decrease in amounts due to banks and other financial institutions +(83,359) +(76,802) +Increase in customer deposits and payables to brokerage customers +184,989 +314,632 +Increase in insurance payables +16,825 +11,301 +Increase in insurance contract liabilities +151,160 +121,495 +Increase in investment contract liabilities for policyholders +57,217 +42,852 +Increase in policyholder dividend payable +4,355 +3,441 +Decrease in assets sold under agreements to repurchase +(206,726) +of the banking and securities business +(199,752) +(1,699) +310 +Remunerations +Loan loss provisions, net of reversals +30,118 +14,614 +Operating loss before working capital changes +(5,339) +Changes in operating assets and liabilities: +Increase in balances with the Central Bank and statutory deposits +12,215 +(53,361) +Increase in amounts due from banks and other financial institutions +(40,624) +(7,497) +Increase in premium receivables +(3,616) +(6,765) +Increase in accounts receivable +(2,074) +(7,682) +Increase in inventories +(1,643) +(729) +Increase in reinsurers' share of insurance liabilities +(2,221) +Increase in loans and advances to customers +(8,739) +(29,284) +Increase in other liabilities +36 +2014 +19 +13 +The long-term benefits attributed to year 2012 for key management personnel other than directors and +supervisors were paid in 2015 as the required payment conditions had been fulfilled. The amount paid after +tax was RMB2,675.0 thousand and was disclosed in the Announcement regarding the Resolutions of the +Board of Directors of the Company dated 20 August 2015. +The long-term benefits attributed to year 2011 for key management personnel other than directors and +supervisors were paid in 2014 as the required payment conditions had been fulfilled. The amount paid after +tax was RMB2, 153.3 thousand and was disclosed in the Announcement regarding the Resolutions of the +Board of Directors of the Company dated 19 August 2014. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 271 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +52. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS +The remuneration of every director and supervisor is set out below: +For the year ended 31 December 2015: +(in RMB thousand) +Directors +2015 +Fees +Salaries +Employer's +contribution +to a +retirement +benefit +Housing +allowance +Other +employee +benefits +scheme +(10,368) +54 +24 +17 +Discretionary +bonuses (ii) +Salaries and other short term employee benefits after tax +Individual income tax +2015 +75,179 +Cash generated from operations +Net cash flows from operating activities +158,966 +185,670 +(23,348) +(15,410) +135,618 +170,260 +270 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Income tax paid +(1) KEY MANAGEMENT PERSONNEL COMPRISE THE COMPANY'S DIRECTORS, SUPERVISORS, +AND SENIOR OFFICERS AS DEFINED IN THE COMPANY'S ARTICLES OF ASSOCIATION +The summary of compensation of key management personnel for the year is as follows: +(in RMB million) +52. COMPENSATION OF KEY MANAGEMENT PERSONNEL +(2) COMPENSATION OF KEY MANAGEMENT PERSONNEL OTHER THAN DIRECTORS AND +SUPERVISORS IS AS FOLLOWS: +Part of compensation of key management personnel is subject to deferred payment requirement for a +period of 3 years in accordance with the 'Guidance of insurance company's compensation management' +issued by CIRC. Unpaid balances subject to deferred payment requirement were included in the total +compensation payable to the key management personnel. +The estimated amount of total compensation has been provided in the Group's 2015 financial statements. +The total compensation for certain key management personnel has not yet been finalized in accordance +with relevant policies. The remaining compensation will be disclosed in a separate announcement when +approved. +38 +100,242 +55 +Salaries and other short term employee benefits after tax +Individual income tax +2014 +2015 +(in RMB million) +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +60. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING COMPANY +(CONTINUED) +(2) RESERVE MOVEMENT OF THE HOLDING COMPANY: +Conversion of convertible bonds +(in RMB million) +As at 1 January 2015 +Profit for the year +Other comprehensive income +Transfer of capital reserves to +share capital +(9,140) +Dividend declared +Share +premium +reserve +127,535 +Others +profits +Surplus +reserve +fund +General +reserve +Ping An Insurance (Group) Company of China, Ltd. 279 +Retained +Available- +for-sale +investment +17,331 +Director +136,969 +34,070 +32,678 +191,390 +178,539 +5,000 +7,170 +4,782 +42 +- +Annual Report 2015 +9,131 +195,870 +981 +10,805 +202,195 +The balance sheet of the Company was approved by the Board of Directors on 15 March 2016 and was +signed on its behalf. +MA Mingzhe +Director +SUN Jianyi +Director +YAO Jason Bo +1,030 +Total +533 +1,472 +34,070 +173,110 +As at 1 January 2014 +83,412 +(137) +3,731 +6,982 +395 +Profit for the year +31,493 +7,214 +125,876 +7,214 +Other comprehensive income +234 +1 +235 +Placing of new H shares +28,248 +28,248 +Conversion of convertible bonds +15,875 +139,040 +(2,260) +395 +8,498 +877 +128,737 +7,470 +395 +32,678 +10,280 +169,647 +10,280 +436 +10,342 +(1,471) +436 +8,871 +(9,140) +97 +(7,860) +Appropriations to surplus +reserves +1,028 +(1,028) +Share purchase scheme +185 +185 +Others +691 +691 +As at 31 December 2015 +(7,860) +8,892 +The employees of the Group are entitled to participate in and make contributions to various government +sponsored funds for housing purposes. The Group contributes on a monthly basis to these funds based +on certain percentages of the salaries of the employees. The Group's liability in respect of these funds is +limited to the contributions payable in each period. +Total equity and liabilities +The Group leases its investment properties under various rental agreements. Future minimum lease +receivables under non-cancellable operating leases are as follows: +(in RMB million) +Within 1 year +1-5 years +More than 5 years +31 December 2015 +31 December 2014 +1,038 +1,061 +2,694 +2,448 +2,147 +3,314 +5,879 +6,823 +Ping An Insurance (Group) Company of China, Ltd. 277 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2015 +56. EMPLOYEE BENEFITS +(1) PENSION +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +relevant government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +group life insurance but the amounts involved are insignificant. +(2) HOUSING BENEFITS +OPERATING LEASE RENTAL RECEIVABLES +13,615 +(4) +232,909 +(3) CREDIT COMMITMENTS +(in RMB million) +Bank acceptances +31 December 2015 +31 December 2014 +400,736 +381,650 +Guarantees issued +104,655 +86,131 +Letters of credit issued +73,892 +70,011 +Subtotal +579,283 +537,792 +Unused limit of credit cards and irrevocable loan commitments +Total +58,243 +53,390 +637,526 +591,182 +Credit risk weighted amounts of credit commitments +226,879 +As at 31 December 2015, apart from the above irrevocable credit commitments, revocable loan commitments +granted by the Group amounted to RMB2,204.2 billion (31 December 2014: RMB2,087.1 billion). Since these +commitments are revocable under certain conditions or would be automatically revoked should the +creditworthiness of the borrower deteriorates, the total commitment amount does not necessarily represent +future cash requirements. Credit commitments disclosed in the table above do not include the financial +guarantee contracts treated as insurance by the Group. +18,280 +(3) MEDICAL BENEFITS +(4) SHARE PURCHASE SCHEME +31 December 2014 +10,179 +14,608 +26,214 +17,182 +8,926 +7,613 +167,836 +142,367 +23 +23 +623 +2,471 +202,195 +195,870 +Reserves +Retained profits +Total equity +Liabilities +Due to banks and other financial institutions +Assets sold under agreements to repurchase +Income tax payable +Bonds payable +Other liabilities +Total liabilities +31 December 2015 +The Group makes monthly contributions for medical benefits to the local authorities in accordance with +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +Share capital +Equity and liabilities +The Group has adopted an employee share purchase scheme for the key employees of the Company and its +subsidiaries. Refer to Note 36 for more details. +57. CONTINGENT LIABILITIES +Owing to the nature of the insurance, bank and other financial services business, the Group is involved in +contingencies and legal proceedings in the ordinary course of business, including, but not limited to, being +the plaintiff or the defendant in litigation and arbitration. Legal proceedings mostly involve claims on the +Group's insurance policies and other claims. Provision has been made for probable losses to the Group, +including those claims where management can reasonably estimate the outcome of the lawsuits taking into +account any legal advice. +No provision has been made for pending assessments, lawsuits or possible violations of contracts when +the outcome cannot be reasonably estimated or management believes the probability is low or remote. For +pending lawsuits, management also believes that any resulting liabilities will not have a material adverse +effect on the financial position or operating results of the Group or any of its subsidiaries. +58. EVENTS AFTER THE REPORTING PERIOD +On 15 March 2016, the Board of Directors of the Company approved the Resolution of the Profit +Appropriation Plan for 2015, and declared a final cash dividend in the amount of RMB0.35 per share as +disclosed in Note 16. +Except for the items listed above, the Group does not have significant events after the reporting period. +need to disclose. +59. COMPARATIVE FIGURES +Certain comparative figures have been reclassified or restated to conform to the current year's presentation. +278 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +60. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING COMPANY +(1) BALANCE SHEET OF THE HOLDING COMPANY: +(in RMB million) +Assets +Cash and amounts due from banks and other financial institutions +Fixed maturity investments +Investments in subsidiaries and associates +Equity investments +Property and equipment +Other assets +Total assets +Equity +Dividend declared +Ping An Caizhi Investment Management Company Limited, a +subsidiary of Ping An Securities +(5,541) +Stock short name of the Company (Chinese/English) +中國平安 +Ping An of China +LEGAL REPRESENTATIVE +MA Mingzhe +TYPE OF SECURITY AND LISTING PLACE +A share The Shanghai Stock Exchange +H share The Stock Exchange of Hong Kong Limited +SECURITY NAME AND STOCK CODE +A share Ping An of China +601318 +H share +Ping An of China +2318 +AUTHORIZED REPRESENTATIVES +SUN Jianyi +YAO Jun +SECRETARY OF THE BOARD OF DIRECTORS +JIN Shaoliang +COMPANY SECRETARY +YAO Jun +REPRESENTATIVE OF SECURITIES AFFAIRS +LIU Cheng +TELEPHONE +Ping An Insurance (Group) Company of China, Ltd. ++86 400 8866 338 +Full name of the Company (Chinese/English) +中國平安保險(集團)股份有限公司 +Corporate Information +Corporate Governance Code +China Securities Regulatory Commission +China Insurance Regulatory Commission +China Banking Regulatory Commission +The People's Bank of China +The Stock Exchange of Hong Kong Limited +The Shanghai Stock Exchange +Charoen Pokphand Group +Charoen Pokphand Group Company Limited, the flagship company +of CP Group, through which CP Group controlled its diversified +business +the Rules Governing the Listing of Securities on The Stock Exchange +of Hong Kong Limited +the Rules Governing the Listing of Stocks on Shanghai Stock +Exchange +the Corporate Governance Code as contained in Appendix 14 to +the HKEX Listing Rules, formerly known as the Code on Corporate +Governance Practices +SFO +Model Code +Articles of Association +Ping An Convertible Bonds +the Securities and Futures Ordinance (Chapter 571 of the Laws of +Hong Kong) +the Model Code for Securities Transactions by Directors of Listed +Companies as contained in Appendix 10 to the HKEx Listing Rules +the Articles of Association of Ping An Insurance (Group) Company +of China, Ltd. +the RMB26 billion A Share convertible corporate bonds (including +subordinated terms) issued by the Company on November 22, 2013, +and had been delisted from SSE since January 15, 2015 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 283 +OTHER INFORMATION +REGISTERED NAMES +SSE Listing Rules +FAX +E-MAIL +International auditor +PricewaterhouseCoopers +22/F Prince's Building, +Central, Hong Kong +LEGAL ADVISORS +DLA Piper Hong Kong +17th Floor, Edinburgh Tower, The Landmark, +No. 15 Queen's Road, +Central, Hong Kong +H SHARE REGISTRAR +Computershare Hong Kong Investor Services +Limited +17M Floor, Hopewell Centre, +183 Queen's Road East, +Wanchai, Hong Kong +AMERICAN DEPOSITARY SHARES REGISTRAR +The Bank of New York Mellon +284 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +PING AN +Annual Report 2015 +This report is printed on environmental friendly paper +manufactured from elemental chlorine-free pulp and acid free. +The peony flower in full bloom +symbolizes Ping An's core +finance business while the +peony bud symbolizes Ping +An's internet finance business. +Driven by these two growing +businesses, Ping An is thriving +and prospering. The peony +flowers share the same root +and mutually reinforce each +other, representing Ping An's +dual-focus on "Integrated +Finance Internet" and +"Internet + Integrated Finance" +in its strategic goals and plans, +heralding a new Era 3.0 for Ping +An. +The cover of the 2015 Annual +Report features two peony +flowers in the traditional +Chinese ink-and-wash style, +to symbolize Ping An's +development strategy of +integrating its core finance +business with its internet +finance business. Traditionally, +the peony represents luck and +prosperity as well as people's +hope and vision for a brighter +future, perfectly matching +Ping An's commitment to +creating maximum value for its +customers. +55. COMMITMENTS (CONTINUED) +CHEN Anqiang ++86 755 8243 1029 +Name of Certified Public Accountants +Charles Chow +PricewaterhouseCoopers Zhong Tian LLP +11/F, PricewaterhouseCoopers Center, +IR@pingan.com.cn +PR@pingan.com.cn +REGISTERED ADDRESS/PLACE OF BUSINESS +Offices at 15, 16, 17, 18 Floors, +Galaxy Development Center, +Fu Hua No. 3 Road, +Futian District, +Shenzhen, Guang Dong Province, PRC +POSTAL CODE +518048 +COMPANY WEBSITE +www.pingan.com +DESIGNATED NEWSPAPERS FOR INFORMATION +DISCLOSURE OF A SHARE +China Securities Journal, Shanghai Securities News, +Securities Times and Securities Daily +WEBSITES FOR THE PUBLICATION OF THE +REGULAR REPORT OF THE COMPANY +www.sse.com.cn +www.hkexnews.hk +REGULAR REPORTS AVAILABLE FOR INSPECTION +Board Office of the Company +CONSULTING ACTUARIES +PricewaterhouseCoopers Consultants (Shenzhen) +Limited +AUDITORS AND PLACE OF BUSINESS +Domestic auditor +2 Corporate Avenue, 202 Hu Bin Road, +Huangpu District, Shanghai, PRC +(5,541) +HKEx Listing Rules +CP Group +Ping An Securities +Ping An Asset Management +Ping An Insurance (Group) Company of China, Ltd. +Ping An Life Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Property & Casualty Insurance Company of China, Ltd., a +subsidiary of the Company +Ping An Health Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Annuity Insurance Company of China, Ltd., a subsidiary of +the Company +China Ping An Trust Co., Ltd., a subsidiary of the Company +Ping An Securities Company, Ltd., a subsidiary of Ping An Trust +Ping An Asset Management Co., Ltd., a subsidiary of the Company +Ping An Bank +SDB, Original SDB +Original Ping An Bank +Ping An Overseas Holdings +Ping An Financial Leasing +Ping An Hong Kong +Ping An Asset Management (Hong +Kong) +Ping An Futures +Ping An Caizhi +Ping An Pioneer Capital +Ping An Bank Co., Ltd., a subsidiary of the Company +The original Shenzhen Development Bank Co., Ltd., an associate of +the Company since May 2010, became a subsidiary of the Company +in July 2011. On July 27, 2012, its name was changed to "Ping An Bank +Co., Ltd." +The original Ping An Bank Co., Ltd., became a subsidiary of SDB in +July 2011, before that, it was a subsidiary of the Company. It was +deregistered on June 12, 2012 due to absorption merger by SDB +Ping An Trust +China Ping An Insurance Overseas (Holdings) Limited, a subsidiary +of the Company +Ping An Annuity +Ping An Property & Casualty +Appropriations to surplus +reserves +488 +(488) +As at 31 December 2014 +127,535 +97 +1,472 +7,470 +395 +32,678 +169,647 +According to the Company's articles of association, the Company shall set aside 10% of its net profit +determined in its statutory financial statements, prepared in accordance with PRC Accounting Standards, +to a statutory surplus reserve fund. The Company can cease such profit appropriation to this fund if its +balance reaches 50% of the Company's registered share capital. The Company may also make appropriations +from its net profit to the discretionary surplus reserve fund provided the appropriation is approved by a +resolution of the shareholders. These reserves cannot be used for purposes other than those for which they +are created. Profits are used to offset prior year losses before allocations to such reserves. +Subject to resolutions passed in shareholders' meetings, the statutory surplus reserve fund, discretionary +surplus reserve fund and capital reserve can be transferred to share capital. The balance of the statutory +surplus reserve fund after transfers to share capital shall not be less than 25% of the registered capital. +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic or +other losses as incurred by companies operating in the insurance, banking, trust, securities, futures and fund +businesses. The Group's respective entities engaged in such businesses would need to make appropriations +for such reserves based on their respective year-end profit or risk assets, as determined in accordance with +PRC Accounting Standards, and based on the applicable PRC financial regulations, in their annual financial +statements. Such reserves are not available for profit distribution or transfer to capital. +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +280 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Definition +In this report, unless the context otherwise indicated, the following expressions shall have the following +meanings: +Ping An, Company, the Company, +Group, the Group, Ping An Group +Ping An Life +Ping An Health +CP Group Ltd. +Ping An Financial Leasing Limited, a subsidiary of the Company +Ping An of China Asset Management (Hong Kong) Company Limited, +a subsidiary of Ping An Overseas Holdings +Shenzhen Ping An Financial Services Co., Ltd., original Ping An +Processing & Technology (Shenzhen) Co., Ltd., a subsidiary of Ping +An Financial Technology +Ping An Direct Consulting Co., Ltd., a subsidiary of Ping An Financial +Technology +Ping An-UOB Fund Management Company Limited, a subsidiary of +Ping An Trust +Lufax Holding Company Limited, an associate of the Company +Shanghai Lujiazui International Financial Assets Commodity +Exchange Co., Ltd., a subsidiary of Lufax Holding +Ping An Pay Intelligence Technology Co., Ltd., an associate of Ping +An Financial Technology +Shenzhen Wanlitong Internet & Information Technology Co., Ltd., a +subsidiary of Ping An Financial Technology +Ping An Haofang (Shanghai) E-commerce Co., Ltd., a subsidiary of +Ping An Financial Technology +Ping An Health Cloud Co., Ltd., a subsidiary of Ping An Financial +Technology +The Accounting Standards for Business Enterprises and the other +relevant regulations issued by the Ministry of Finance of PRC +The "No. 2 Interpretation of Accounting Standards for Business +Enterprises" (Cai Kuai [2008] No. 11) issued by the Ministry of Finance +International Financial Reporting Standards issued by International +Accounting Standards Board +All premiums received from the policies underwritten by the +Company, which is prior to the significant insurance risk testing and +unbundling of hybrid risk contracts +282 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +CSRC +CIRC +CBRC +Ministry of Finance +PBOC +HKEX +SSE +Shenzhen Ping An Financial Technology Consulting Co., Ltd., a +subsidiary of the Company +China Ping An Insurance (Hong Kong) Company Limited, a subsidiary +of Ping An Overseas Holdings +Ping An Technology (Shenzhen) Co., Ltd., a subsidiary of Ping An +Financial Technology +Ping An of China Securities (Hong Kong) Company Limited, a +subsidiary of Ping An Securities +Ping An Futures Co., Ltd., a subsidiary of Ping An Securities +Ping An Pioneer Capital Co., Ltd., a subsidiary of Ping An Securities +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 281 +OTHER INFORMATION +Definition +Ping An Securities (Hong Kong) +Ping An New Capital +Ping An Technology +Ping An Financial Technology +Ping An Financial Services +Ping An Direct +Ping An-UOB Fund +Lufax Holding +Lufax +Ping An Pay +Wanlitong +PA Haofang +Ping An Health Cloud +CAS +No. 2 Interpretation +IFRS +Written Premiums +Shenzhen Ping An New Capital Investment Co., Ltd., a subsidiary of +Ping An Trust +Ministry of Finance of the People's Republic of China +Annual Report 2015 +Of the total premium income generated by all +life insurance companies in 2015, Ping An Life +captured a market share of 13.1%, as calculated +in accordance with the PRC life insurance +industry data published by the CIRC. In terms +of premium income, Ping An Life is the second +largest life insurance company in China. +Management Discussion and Analysis +Insurance Business +Ping An Annuity recorded a net profit of +RMB645 million in 2015, up by 30.3% over the +previous year. The long-term and short-term +insurance business scale reached RMB8,435 +million and RMB13,193 million, respectively, +whose market share maintained leading +positions in the industry. Corporate annuity +entrusted payments reached RMB33,386 million, +corporate annuity invested payments amounted +to RMB26,582 million, and other entrusted +management business payments amounted to +RMB98,085 million. As at December 31, 2015, the +assets under management of Ping An Annuity +amounted to RMB312,844 million in total; of +which corporate annuity entrusted assets, +corporate annuity assets under investment +management and other entrusted management +assets were RMB127,226 million, RMB135,480 +and RMB50,138, respectively, reinforcing the +Company's leading position among professional +annuity companies in China. Ping An Annuity +insisted on its annuity investment concept of +"Growth through Stability, Success through +Persistency". In 2015, the investment yield of +corporate annuity reached approximately 10.4%. +In 2015, Ping An Annuity proactively +participated in the building of a government- +sponsored health insurance system, developed +a "Social Health Insurance One Account" +platform enabling both consulting and +processing, and established an industry-leading +"Smart Social Health Insurance" management +and service system to help cut costs, enhance +benefits, and improve services of social health +insurance. The pilot model of "Smart Social +Health Insurance" was fruitful in cities such +as Xiamen; a breakthrough was made in the +critical illness insurance project in Shenzhen. +Ping An Health +In 2015, Ping An Health made sound progress +in its business development, premium income +reached RMB523 million, up by 25.4% over last +year. Through product innovation, experience +upgrading and operations quality improvement, +Ping An Health was strengthening its leading +role in medium and high-end medical insurance, +with increasing influence in the industry. In +terms of product innovation, it developed +many new health management services, and +continuously enhanced the integration of health +insurance and health management, to create +unique competitive advantage. In terms of +product experience upgrading, Ping An Health +increased E level of customer services, and +expanded the on-site service team, to improve +customers' medical treatment experience and +establish a brand of operational services. In +terms of operations quality improvement, Ping +An Health created a multi-dimensional cost +control framework covering the whole process +to improve the quality of operations. +Financial Analysis +OUR PERFORMANCE +Other than those specified, the financial data in +this section include that of Ping An Life, Ping +An Annuity and Ping An Health. +Written premiums +Less: Written premiums +on products not +passing significant +insurance risk testing +Less: Premium deposits +for universal life +products and +investment-linked +products +Premium income +Total income +2015 +2014 +Results of operation +(in RMB million) +Ping An Insurance (Group) Company of China, Ltd. 23 +Ping An Annuity was set up in 2004 and is the +first professional annuity company in China. +Its business scope includes pension insurance, +health insurance, accident insurance, annuity, +asset management products for pension and +entrusted pension management, with business +outlets throughout the country. Ping An +Annuity strives to become the leading pension +asset management company and leading +medical insurance and social benefits services +provider in China. It is shifting from solely +operating the annuity business to annuity- +based asset management businesses, and +switching from traditional corporate group +insurance business to medical health insurance +business, mainly government health insurance. +Ping An Annuity is also undergoing an +operational shift, extending its focus on group +customers, comprising mainly corporate clients, +to governments and their individual customers. +As at December 31, 2015, Ping An Annuity had a +registered capital of RMB4,860 million. +Ping An Annuity +(Participating)(2) +outlets +13,179 +Pinganfu whole life Individual agents, +insurance +bancassurance +outlets +12,210 +8,626 +Xinli Endowment +(Participating) +Individual agents, +bancassurance +outlets +11,618 +2,609 +Individual agents, +bancassurance +outlets +8,969 +Zunyuerensheng +Endowment +(Participating)(2) +(1) Calculated in accordance with the method set by the +CIRC. +(2) The sales of Jinyurensheng Endowment and +Zunyuerensheng Endowment had been suspended. The +premium income of these products came from renewal +business. +299,814 +bancassurance +252,730 +(4,784) +Finance costs +(1,740) +(1,511) +Other expenses +(11,300) +(9,407) +Total expenses +(296,148) +(222,943) +(24,025) +Income tax +(3,590) +Net profit +18,992 +15,689 +General and administrative +24 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Jointly affected by the factors including rapid +business growth and substantial increase in +investment income, life insurance business +recorded a net profit of RMB18,992 million in +2015, representing an increase of 21.1% from +RMB15,689 million in 2014. +(13,755) +(35,063) +expenses +(49) +(72,583) +(64,673) +222,057 +183,273 +Net earned premiums +Investment income +Other income +215,627 +179,169 +103,408 +55,486 +9,860 +7,567 +328,895 +242,222 +Claims and policyholders' +benefits +Commission expenses of +insurance operations +(213,373) +(165,154) +(34,823) +(22,797) +Foreign exchange +gains/(losses) +151 +(5,174) +Endowment +Individual agents, +Jinyurensheng +Including: policy holders +41,233 +37,355 +Group insurance +1.9 +5.0 +Corporate +1,288 +1,127 +44.5 +Bancassurance +3.6 +Total +69,935 +63,235 +31.1 +30.4 +Distribution network +Note: Figures may not match totals due to rounding. +Ping An Life +3.0 +43.5 +Individual life +62,108 +Individual life +Group insurance +30,174 +417 +20,800 +863 +Summary of operating data +Bancassurance +246 +303 +December 31, December 31, +2015 +2014 +Total +30,838 +21,966 +Number of customers +Profit margin of new +(in thousands) +business (%) +Individual +68,647 +Ping An Life, through its nationwide service +network of 41 branches, including six +telemarketing centers, and over 3,000 business +outlets, provides individual customers and +institutional clients with life insurance products. +As at December 31, 2015, Ping An Life had +a registered capital of RMB33.8 billion, net +assets of RMB105,521 million and total assets of +RMB1,632,254 million. +Number of individual +life insurance sales +agents +869,895 +635,551 +22 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Life constantly adheres to the +principles of customer-centric management, +continuing to enhance the “simple, convenient, +friendly and safe” customer experience. +Leveraging Internet technologies and +innovations, Ping An Life launched its online +and offline service channels, by integrating +its channels with highly accessible services +for customers. In 2015, Ping An Life pioneered +the world's leading concept of "Smart Store" +for building its own financial stores. Featuring +private-feeling layouts with a premier customer +experience, the stores provide friendly services +and apply face-recognition technologies to +facilitate efficient policy processing. Further, +Ping An Life upgraded its basic services for +policies and promoted the efficiency of claim +settlement, taking a leading position in the +industry in terms of the turnaround time +for end-to-end claim services. Ping An Life +continued to provide services with care and +love for customers. Pioneering "Priority Claims +for Serious Illnesses and Pre-claim Services for +Special Cases", it has provided customers with +pre-claim and advance claims for payments of +exceeding RMB59 million from its launching at +the beginning of 2015 to the end of the year. +By continuing to enhance its operating service +platform, Ping An Life strove to provide precise +services to customers and actively fulfilled +its service commitment. With the focus on +operational flexibility, Ping An Life continued +to improve service quality and customer +satisfaction. It was also the first company in the +industry to launch health management services, +upon which a high-frequency and interactive +value-added service system was built to enable +functions such as family doctor consultations, +health news, health assessment and health tips +to conduct various health-related activities +on an ongoing basis and offer all customers +"one-to-one" family doctor services and 24/7 +free consultation services. From the launching +in April, 2014 to the end of 2015, Ping An +Life provided 14.24 million individuals with +interactive services for a total of 107 million +times. +In the future, Ping An Life will continue to +utilize internet technologies and strengthen +service innovation and reforms to develop an +industry-leading customer experience. +Annual Report 2015 +Business information of insurance products +In 2015, among all the insurance products +offered by Ping An Life, the five highest +premium income products were Zunyurensheng +Endowment, Jinyurensheng Endowment, +Pinganfu whole life insurance, Xinli Endowment +and Zunyuerensheng Endowment, which +accounted for 28.7% of the premium income of +Ping An Life in 2015. +(in RMB million) +Zunyurensheng +Standard +premiums +Sales channel +Premium +income +of new +business(1) +Individual agents, +Endowment +bancassurance +(Participating) +outlets +13,754 +5,179 +- +Written premiums and premium income +The following is the breakdown of written +premiums and premium income for our life +insurance business by distribution channels: +Ping An Life also continued to improve the +quality and efficiency of business development +through new technologies. Leveraging its +broad customer transaction and behavior +statistics, Ping An Life took advantage of big +data analysis to gauge customer demand, by +carrying out precise marketing campaigns +to increase customer interactions for further +purchases. In 2015, over 2.4 million existing +customers continued to purchase insurance, +up by nearly 50% over the previous year. +Integrated with the "Internet+" concept, +Ping An Life took great efforts in fabricating +an ecosystem of “health, food, housing, +transportation and entertainment" for its +customers through Ping An Life's "E-service +APP", to realize the complementary advantages +in its off-line agents and the online channel, +and enable a win-win situation with a +transformation towards the mobile and online +020 business model. As at December 31, 2015, +"E-service APP" had a user base of over 30 +million with a monthly activity rate of 33%. The +accumulated participants in the campaign for +"Appointment with Ping An Walk for Health" +has reached 25 million. +Ping An Life placed customer-focused +operations at its core. In particular, it focused +on teamwork as the foundation, benevolence as +the root, customer experience and innovation +as the driving forces. It promoted the +synergistic development of multiple channels +such as individual sales agents, bancassurance +outlets, telemarketing and internet marketing, +striving to achieve the sustained, healthy and +stable growth of its embedded value and +scale. The individual life insurance business +strengthened its agencies' team management +and built a solid foundation with increase in +the scale and productivity of the sales force. +The number of individual life insurance agents +rose by 36.9% to nearly 870 thousand. There +were steady increases in the productivity per +capita: first-year written premiums per agent +per month amounted to RMB7,236 and new +individual life insurance policies per agent +per month reached 1.2. The income of agent +reached RMB5,124 per agent per month, rose +by 9.4% over last year. In response to market +competition, the bancassurance business +actively enhanced the internal and external +channel development and optimized the +business structure. Further, building on the +balanced development of existing channels, +Ping An Life strove to develop new channels +such as telemarketing and internet marketing. +In 2015, written premiums of telemarketing sales +reached RMB12,994 million, up by 39.0% over last +year. It continued to maintain a high growth +rate, which enabled Ping An Life to maintain +the first position in the telemarket. Ping An +Life also saw rapid development in internet +marketing and written premium of internet +sales achieved RMB2,547 million. +Number of group sales +representatives +Bancassurance outlets +4,380 +70,258 +3,913 +68,455 +2015 +2014 +Agent productivity +First-year written +premiums per agent +per month (in RMB) +New individual life +insurance policies +per agent per month +Persistency ratio (%) +13-month +25-month +7,236 +6,244 +1.2 +1.1 +90.9 +90.9 +86.4 +87.4 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 21 +OUR PERFORMANCE +Management Discussion and Analysis +Insurance Business +Our life insurance products are primarily +distributed through a network that includes a +sales force of about 870 thousand individual life +insurance sales agents, 4,380 group insurance +sales representatives, and over 70 thousand +commercial bank outlets that have made +bancassurance arrangements with Ping An Life. +In 2015, Ping An Life continued to enrich its +products, stepped up sales promotion of +product portfolio with protection functions +and continued to improve its new business +value. It upgraded its flagship protection +products of "Ping An Fu" and "Hu Shen Fu", +and optimized the products of its universal +insurance by leveraging the policies for the +reform of universal insurance premium rates +to expand the coverage of insurance against +critical diseases and benefits for customers. +In addition, Ping An Life actively explored +business models for O2O products and +launched protection products with precise +orientation through the "E-service APP" to +satisfy the increasingly sophisticated demands +for insurance. +Written premiums +2015 +2014 +term health +4,856 +3,781 +Annuity +3,792 +2,532 +Annuity +867 +1,127 +13,734 +Investment-linked +2,407 +Investment-linked +218 +35 +Total written premiums +for life insurance +Total first-year +business +299,814 +2,331 +20,377 +term health +Accident and short- +2015 +2014 +Participating +27,728 +20,489 +Long-term health +16,881 +10,743 +Traditional life +34,168 +22,108 +Universal life +15,328 +9,884 +Long-term health +29,066 +20,030 +Traditional life +14,578 +7,249 +Accident and short- +252,730 +written premiums +for individual life +insurance business +2015 +2014 +49,704 +40,041 +19,241 +17,649 +18,131 +14,784 +Jiangsu +17,592 +15,643 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +252,730 +299,814 +business +Total written premiums +for life insurance +102,475 +121,638 +Subtotal +14,358 +Shandong +(in RMB million) +Guangdong +Beijing +The following is the breakdown of written +premiums for our life business by region: +80,456 +53,308 +Written premiums for life insurance business +by product type +(%) +2015 (2014) +First-year written premiums for individual life +insurance business by product type +(%) +2015 (2014) +Participating 41.5 (45.8) +● Universal life 28.5 (30.1) +Traditional life 11.4 (8.8) +• Long-term health 9.7 (7.9) +Accident and short-term health 6.8 (5.4) +Annuity 1.3 (1.0) +Investment-linked 0.8 (1.0) +Participating 34.5 (38.4) +• Long-term health 21.0 (20.2) +● +Universal life 19.0 (18.5) +Traditional life 18.1 (13.6) +Accident and short-term health 6.0 (7.1) +Annuity 1.1 (2.1) +Investment-linked 0.3 (0.1) +The Company constantly drove the sales of +insurance products with protection function +and high coverage features to optimize its +product structure. The proportion of products +with protection function continued to rise. +(in RMB million) +(in RMB million) +The following is the breakdown of first- +year written premiums for our individual life +insurance business by product type: +Participating +First-year regular +premiums +1,613 +1,525 1,598 +1,516 +First-year single +premiums +6,080 +6,858 6,130 +6,922 +New business +Short-term +health premiums +3 +3 +4 +4 +Total new business +7,696 +8,386 +Renewal business +accident and +Bancassurance +2,231 3,189 +3,192 +53,308 68,548 46,829 +172,056 126,897 112,755 +159,584 +225,364 195,445 +Premium income +2015 +2014 +(in RMB million) +Individual life +New business +First-year regular +premiums +76,233 +50,372 65,072 43,469 +First-year single +premiums +2,072 +705 +287 +168 +Short-term +accident and +health premiums +2,151 +Total new business +Renewal business +80,456 +188,651 +Total individual life +269,107 +5,259 +7,732 +5,465 5,187 +8,442 +5,395 +Total bancassurance 12,955 +13,673 +20 +9,829 +23 +Total group insurance +Total +17,752 +299,814 +13,515 13,693 +9,852 +252,730 222,057 183,273 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 25 +OUR PERFORMANCE +26 +Management Discussion and Analysis +Insurance Business +2015 +2014 +124,513 +115,753 +85,567 +76,166 +The following is the breakdown of written +premiums for our life insurance business by +product type: +(in RMB million) +13,439 +76 +Universal life +17,706 +46 +9,220 +13,851 12,919 +13,837 +Group insurance +New business +First-year regular +premiums +18 +77 +First-year single +premiums +4,101 +4,102 +134 +609 +Short-term +accident and +Individual Life Insurance. Written premiums for +our individual life insurance business increased +by 19.4% to RMB269,107 million in 2015 from +RMB225,364 million in 2014. Among this, there +was a 50.9% increase in written premiums of +new business to RMB80,456 million in 2015 from +RMB53,308 million in 2014, mainly due to the +optimization of product structure, the increase +in the number of individual life insurance sales +agents and the rise in productivity per capita. +The persistency ratios maintained at high levels. +As a result, the renewal written premiums for +our individual life insurance business increased +by 9.6% to RMB188,651 million in 2015 from +RMB172,056 million in 2014. +Bancassurance. Written premiums for our +bancassurance business decreased by 6.5% to +RMB12,955 million in 2015 from RMB13,851 million +in 2014. In response to the market environment, +Ping An Life adhered to the core of value +and enhanced the business structure of its +bancassurance business by gradually increasing +the proportion of high-value regular premium +products. +Group Insurance. Written premiums for our +group insurance business increased by 31.4% to +RMB17,752 million in 2015 from RMB13,515 million +in 2014. This increase was primarily because the +Company strengthened product innovation and +focused on the development of multiple sales +channels. The Company continued to reinforce +direct selling and cross-selling, while launching +internet sales channel. Written premiums for +our group short-term accident and health +insurance increased by 46.7% to RMB13,587 +million in 2015 from RMB9,260 million in 2014. +health premiums 13,587 +9,260 13,539 +Total new business +Renewal business +16,970 +Liaoning +173,995 +13.7 +4 +27 +20 +16 +7 +13 +1 +134 +23 +4 +9 +22 +2 +94 +One Account +Management Services +7 +14 +#4 +44 +4 +5 +13 +323 +Terminal +Wanlitong +Ping An Pay +Source of users +Ping An +Life +Ping An +Property & +Casualty +Retail +Banking +Business +Credit +Card +Business +Other core +Ping An +Securities +Ping An- +UOB Fund +finance +Companies +Total +Lufax +3 +5 +12 +87 +22 +28 +7 +Internet users that became new customers of core finance companies (in ten thousand) +(Table 6) +3 +81 +68 +60 +5 +575 +(1) Customers who purchased multiple financial products are counted more than once. The figures do not add up to the total +due to the elimination of repeated customers. +Customers of core finance companies that became new internet users (in ten thousand) +(Table 7) +Terminal +One +Account +Source of users +86 +Lufax +Pay +Ping An Management +Services +Other +internet +finance +companies +Core +finance +companies +Total +Ping An Life +105 +232 +373 +Wanlitong +98 +148 +218 +Other internet finance +companies +6 +6 +17 +22 +Core finance companies +63 +152 +47 +40 +24 +3 +5 +49 +53 +19 +2 +313 +Total +95 +16 +Management Discussion and Analysis +Users, Customers and Migration +OUR PERFORMANCE +17 +435 +41 +10,858 +8,935 +(1) Customers who purchased multiple financial products are counted more than once. The figures do not add up to the total +due to the elimination of repeated customers. +(2) The number of customers at the end of the reporting period is not equal to the sum of the number of customers at the +beginning of the reporting period and new customers in reporting period, due to customer loss. +(3) The number of customers of insurance companies is counted based on the number of valid policy holders. +Individual Customer Structure (in ten thousand) (Table 5) +Number of +customers at +the end of +399 +2015 +Customers who are +also internet users +Number Proportion(%) +Customers who are +also APP users +Number +Proportion(%) +Ping An Life +4,123 +1,201 +29.1 +Customers who held +other core finance +companies' products +Number Proportion (%) +582 +456 +811 +INDIVIDUAL CUSTOMER BASE +Ping An has been leveraging core technologies including the mobile internet, cloud computing, +and big data to further identify customer demand and improve customer experience. As at +December 31, 2015, the number of individual customers who held Ping An's financial products of +core finance companies was nearly 109 million, up by 21.5% from the beginning of 2015, of which +APP users reached 29.71 million. In 2015, the number of Ping An's new customers reached 30.78 +million, up by 57.8% over the last year. +Individual Customer Base (in ten thousand) (Table 4) +Customers at the beginning of the reporting period +New customers in the reporting period (¹) +Including: Ping An Life +Ping An Property & Casualty +Retail Banking Business +Credit Card Business +Other Businesses +Customers at the end of the reporting period (2) +2015 +2014 +8,935 +7,903 +3,078 +1,951 +615 +401 +1,728 +1,347 +2,170 +52.6 +1,057 +25.6 +Other Businesses +844 +320 +37.9 +616 +73.0 +577 +68.4 +Total +10,858 +2,078 +19.1 +5,712 +52.6 +2,971 +27.4 +(1) Customers who purchased multiple financial products are counted more than once. The figures do not add up to the total +due to the elimination of repeated customers. +(2) The number of customers of insurance companies was counted based on the number of valid policy holders. +As Ping An's "Internet + Integrated Finance" model has been mature, the achievements of internet +finance strategy initially emerged with massive internet users and customers transforming to +each other. More and more users become customers of its core finance companies by purchasing +financial products. In 2015, 5.75 million internet users of Ping An became new customers of its core +finance companies, occupied 18.7% of total new customers in this year. Meanwhile, 31.46 million +customers of core finance companies became online customers by registering on our internet +service platforms, accounting for 30.2% of total new internet users in this year. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +48.4 +326 +874 +1,474 +Ping An Property & +Casualty +3,737 +942 +25.2 +1,930 +51.6 +814 +21.8 +Retail Banking Business +3,145 +1,220 +38.8 +1,729 +55.0 +1,178 +37.5 +Credit Card Business +1,805 +1,194 +66.1 +81.7 +294 +968 +1,267 +Business +contribution +percentage (%) +Premium income +24,951 +15.2 +20,369 +14.2 +Short-term group insurance business of +Ping An Annuity +Premium income +Amount +4,597 +3,674 +42.9 +Ping An Health +Premium income +64 +12.2 +57 +13.7 +Going forward, with the government further implementing "Internet +” strategy, traditional +industries will be integrated with the internet more closely. Ping An will enter in an era of "Ping +An 3.0", constantly diversify its financial and daily-life service scenarios under the "Internet + +Integrated Finance" development model, enhance user management on online platforms, improve +customer experience, and promote migration of internet users and customers to achieve the goal +of "one customer, one account, multiple services and products" and become customers' "wealth +manager, health advisor, and Life Companion". +43.6 +Amount percentage (%) +Business +contribution +2014 +Other Businesses +5 +9 +6 +5 +1 +26 +Total +135 +394 +258 +237 +211 +1,235 +(1) Customer migration refers to that the client of one company buys the financial product of another company and becomes +the client of this company. It is counted by the number of migration person times of customer. +(2) Other Businesses include Ping An Securities, Ping An Trust and other subsidiaries which carry on core finance business. +While promoting customer migration, Ping An has leveraged the big data technology to explore +the potential demand of customers and boost cross-selling. In 2015, Ping An achieved significant +results in insurance cross-selling, the premium income of Ping An Property & Casualty, Ping An +Annuity and Ping An Health through individual life insurance agents reached nearly RMB30 billion. +The table below shows Ping An's results in cross-selling of retail integrated finance business for +2015. +New business acquired via cross-selling (Table 9) +(in RMB million) +Ping An Property & Casualty +2015 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +19 +OUR PERFORMANCE +Total premium income +222,057 +183,273 +(1) Written premiums of life insurance business refer to all +premiums received from the policies underwritten by the +Company, which is prior to the significant insurance risk +testing and separating of hybrid contracts. +(2) Premium income of life insurance business refers to +premiums calculated according to the "Circular on the +Printing and Issuing of the Regulations regarding the +Accounting Treatment of Insurance Contracts" (Cai Kuai +[2009] No.15), which is after the significant insurance risk +testing and separating of hybrid contracts. +In 2015, the central government carried out +in-depth reforms which have entered into +a crucial phase with new achievements in +economic restructuring. The economy grew +within a reasonable range, but still challenged +by the downward risk. With continuing reform +and innovation in the life insurance industry, +the marketization of life insurance premium +rates and the implementation of preferential +tax policies for commercial health insurance +I have provided sustained and stable momentum +for development of life insurance industry. +Total premium of life insurance industry kept +growing fast. +Based on the principles of risk prevention and +compliance, the Company steadily developed +individual life business with high profitability, +diversified its product lines and optimized the +product structure. It advocated the protection +function of insurance, promoted the sales +of products with protection function, and +focused on building up a scalable and efficient +sales network. As a result, it achieved steady +and valuable business growth and its market +competitiveness increased. +20 +20 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +In 2015, Ping An Life achieved written premiums +of RMB299,814 million, up by 18.6% over last +year; written premiums of individual life +insurance business hit RMB269,107 million, up +by 19.4% over the previous year, of which the +written premiums of new business realized +RMB80,456 million, up by 50.9% over the same +period last year. The one-year new business +value for life insurance business grew by 40.4% +from the previous year with the value and +profit margin of new business by business +segment as follows: +Value of New Business +2015 +2014 +The premium income and the market share of +Ping An Life are as follows: +Premium income +(in RMB million) +Market share (%) (1) +2015 +2014 +208,448 +13.1 +173,995 +8,861 +417 +128 +208,448 +13,086 +523 +Ping An Annuity +Management Discussion and Analysis +Insurance Business +Life insurance business generated RMB299,814 million in written premiums, +with the number of insurance sales agents reaching 870 thousand, while +the value of new business continued to rise. +Premium income from property and casualty insurance business exceeded +RMB160 billion, while the combined ratio remained at a sound level. +Corporate annuity assets under management of Ping An Annuity exceeded +RMB300 billion, maintaining leading position. +LIFE INSURANCE BUSINESS +Business Overview +We conduct our life insurance business through +Ping An Life, Ping An Annuity and Ping An +Health. +The written premiums and the premium income +of our life insurance business are as follows: +2015 +2014 +(in RMB million) +Written premiums (1) +Ping An Life +Ping An Annuity +Ping An Health +283,495 +15,703 +616 +241,009 +11,134 +587 +Total written premiums +299,814 +252,730 +Premium income (2) +Ping An Life +Ping An Health +(1) Calculated in accordance with the PRC insurance industry +data published by the CIRC. +11 +47 +25 +39 +52 +69 +65 +174 +190 +Ping An-UOB Fund +41 +Ping An Securities +33 +40 +48 +40 +38 +Other core finance +companies +Total +8 +13 +16 +997 +711 +421 +Ping An Property & +Casualty +79 +464 +418 +355 +230 +1,018 +1,318 +Retail Banking Business +132 +302 +346 +436 +427 +834 +1,060 +Credit Card Business +78 +357 +337 +374 +26 +13 +11 +40 +Total +Ping An Life +235 +139 +111 +110 +595 +Ping An Property & Casualty +61 +62 +65 +36 +224 +Retail Banking Business +50 +103 +56 +53 +262 +Credit Card Business +19 +Other +Businesses +51 +Business +Retail +Banking +Business +52 +289 +937 +987 +1,034 +861 +2,349 +3,146 +(1) As users who registered in multiple internet service platforms are counted more than once. The figures do not add up to +the total due to the elimination of repeated users. +18 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +CUSTOMERS MIGRATION +Ping An continued to innovate and provide various integrated financial products and services to +promote customer migration among its core finance companies. In 2015, the number of migration +person times of customers was approximately 12.35 million, and 33.9% of new customers of +subsidiaries were from customer migration. +Customer migration person-times among core finance businesses (in ten thousand) (Table 8) +Migration Terminal +Ping An +Migration Source +Ping An +Life +Property & +Casualty +Credit Card +163,955 +143,150 +2014 +58 +gains/(losses) +(%) +Foreign currency +Premium income by product type +(15,450) +(19,704) +operations +of insurance +(4) +Written premiums by region +(%) +Guangdong 16.6 (15.8) +Beijing 6.4 (7.0) +● Shandong 6.0 (5.8) +Jiangsu 5.9 (6.2) +• +Liaoning 5.7 (5.7) +Others 59.4 (59.5) +Total investment income +(in RMB million) +2015 +2015 (2014) +2014 +2015 (2014) +administrative +(136,764) +Total expenses +(280) +(221) +Other expenses +(238) +(222) +Finance costs +Non-automobile 17.5 (20.4) +Accident and health 2.5 (2.3) +General and +(153) +expenses +and administrative +Automobile 80.0 (77.3) +• +related general +Including: investment- +(33,028) +(40,538) +expenses +(292) +Net investment +income (1) +73,587 +(1) Net investment income includes interest income from +bonds and deposits, dividend income from equity +investments, and operating lease income from investment +properties, etc. +(2) Net realized and unrealized gains include realized gains +from security investments and profit or loss through fair +value change. +Claims +2015 +2014 +16,578 +10,188 +16,516 +11,599 +Surrenders +Annuities +5,587 +Maturities and survival +benefits +Policyholder dividends. +Interest credited to +policyholder contract +deposits +18,713 +17,405 +8,455 +5,871 +21,387 +15,317 +Net increase in +5,882 +(in RMB million) +5.0 +8.0 +58,346 +Net realized and +unrealized gains (2) +33,200 +Impairment losses +(3,542) +5,521 +(8,822) +Total investment +income +Net investment +yield (%) (3) +Total investment +yield (%) (3) +103,245 +55,045 +5.7 +5.3 +Net investment income for our life insurance +business increased by 26.1% to RMB73,587 +million in 2015 from RMB58,346 million in 2014. +Net investment yield rose to 5.7% in 2015 +from 5.3% in 2014. The main reason was that +the Company optimized the allocation of +investment portfolio, enlarged the scale of +fixed income asset with high yield, and equity +asset was dynamically allocated with increasing +dividend yield of equity investment. +In 2015, with the fluctuation in stock market, the +Company grabbed opportunity to lock in gains, +net realized and unrealized investment gains +significantly increased from RMB5,521 million +in 2014 to RMB33,200 million in 2015. Meanwhile, +impairment losses of insurance funds portfolio +were substantially decreased from RMB8,822 +million in 2014 to RMB3,542 million in 2015. +Due to the combination of the above factors, +total investment income for life insurance +business increased by 87.6% to RMB103,245 +million in 2015 from RMB55,045 million in 2014, +and total investment yield was substantially +increased to 8.0% from 5.0%. +Claims and policyholders' benefits +(112,172) +policyholders' +Income tax +(3,173) +2014 +2015 +(in RMB million) +Commission expenses of insurance operations +As a result, total investment income of property +and casualty insurance business increased by +43.1% from RMB6,948 million in 2014 to RMB9,946 +million in 2015, and its total investment yield +increased to 6.5% in 2015 from 5.6% in 2014. +Benefitting from the excellent performance +of the capital market in the first half of 2015, +property and casualty insurance business +grabbed opportunity to lock in gains, and +significantly grew the net realized and +unrealized gains from RMB384 million in 2014 to +RMB1,022 million in 2015. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +32 +Automobile insurance +Net investment income for our property and +casualty insurance business increased by 46.6% +to RMB9,631 million in 2015 from RMB6,569 +million in 2014, mainly due to the growth of +the dividend income from equity investment. +Net investment yield increased to 6.3% in 2015 +from 5.3% in 2014. The main reason was that +equity asset was dynamically allocated with +the optimization of the allocation of investment +portfolio and the dividend yield of equity +investment rose. +(2) Net realized and unrealized gains include realized gains +from security investments and profit or loss through fair +value change. +(1) Net investment income includes interest income from +bonds and deposits, dividend income from equity +investments, and operating lease income from investment +properties, etc. +5.6 +6.5 +5.3 +6.3 +6,948 +9,946 +Total investment +yield (%) (3) +(3) Net foreign currency gains or losses on investment assets +denominated in foreign currencies are excluded in the +calculation of the above yields. Average investment +assets used as the denominator are computed based on +the Modified Dietz method in principle. +Net investment +yield (%) (3) +14,423 +Non-automobile +66,494 +Automobile insurance +2014 +2015 +(in RMB million) +Claims expenses +10.8 +12.0 +as a percentage of +premium income (%) +10,673 +15,450 +597 +766 +Commission expenses +expenses +Total commission +Accident and health +insurance +4,180 +4,515 +insurance +19,704 +Total investment +income +(5) +(707) +Zhejiang +25,840 +11,561 +10,079 +Sichuan +Jiangsu +2014 +2015 +Guangdong +(in RMB million) +The following is the breakdown of premium +income for our property and casualty insurance +business by region: +9,785 +Accident and health insurance. The business of +accident and health insurance achieved stable +growth. Its premium income was RMB4,099 +million in 2015, representing an increase of 27.1% +from RMB3,226 million in 2014. +Automobile insurance. Premium income was +RMB131,117 million in 2015, representing an +increase of 18.5% from RMB110,667 million in +2014. The main reason is that, leveraging on +the favourable market environment, Ping An +Property & Casualty strengthened the business +development, achieving stable growth in +premium income of automobile insurance +from the cross-selling, telemarketing, internet +marketing and car dealer channels. +Insurance Business +Management Discussion and Analysis +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 31 +Annual Report 2015 +8,807 +12,522 +Net profit +Non-automobile insurance. Premium income +was RMB28,739 million in 2015, representing a +decrease of 1.8% from RMB29,257 million in 2014. +Of this amount, premium income of guarantee +insurance was down by 11.5% to RMB13,532 +million in 2015 from RMB15,299 million in 2014. +It was primarily because the original products +were phased out following the adjustment to +the product structure. The premium income +from corporate property and casualty insurance +dropped by 3.9% from RMB5, 153 million in 2014 +to RMB4,952 million in 2015, primarily due to +lower premium rates amid intensive market +competition and slower growth common to +the corporate property and casualty insurance +industry as a whole. Premium income of +liability insurance was RMB4,178 million in +2015, representing an increase of 29.8% from +RMB3,219 million in 2014, while premium income +of engineering insurance was RMB1,728 million +in 2015, representing an increase of 8.8% from +RMB1,588 million in 2014. +22,607 +10,714 +8,800 +8,500 +Shanghai +9,561 +384 +1,022 +Net realized and +unrealized gains (2) +Impairment losses +6,569 +9,631 +2014 +2015 +Net investment +income (1) +Total investment income +(in RMB million) +• Zhejiang 6.0 (5.9) +Shanghai 5.8 (5.8) +Others 59.2 (58.9) +Guangdong 15.8 (15.8) +Jiangsu 7.1 (7.5) +Sichuan 6.1 (6.1) +2015 (2014) +(%) +Premium income by region +143,150 +163,955 +Total premium income +58,984 +66,826 +Subtotal +8,363 +(3,437) +55,179 +reserves +125,842 +213,373 +Corporate property and casualty +insurance +10,790,912 +4,889 +2,454 +303 +5,699 +Liability insurance +10,235,589 +20,385 +4,120 +389 +3,517 +Accident insurance +166,428,096 +3,417 +723 +782 +2,462 +30 +1,585 +50 +3,198 +13,532 +Business information of insurance products +Ping An Property & Casualty distributes its +products mainly through its network of 41 +branches and over 2,200 sub-branches across +the country. Main distribution channels include +in-house sales representatives, sales agents, +insurance brokers, telemarketing, internet +marketing and cross-selling. +Reinsurance arrangement +In 2015, Ping An Property & Casualty recorded. +RMB19,120 million in outward reinsurance +premiums, of which RMB13,334 million and +RMB5,758 million stemmed from the automobile +and non-automobile insurance businesses, +respectively. The accident and health insurance +division contributed RMB28 million. Ping An +Property & Casualty's gross inward reinsurance +premiums reached RMB47 million, mainly from +the non-automobile insurance business. +In 2015, Ping An Property & Casualty remained +actively engaged in reinsurance arrangements +which strengthened its underwriting +capabilities, diversified its operational risks +and ensured its long-term healthy and steady +growth. It has endeavored to widen the scope +of collaboration by stepping up efforts to work +with reinsurers to expand reinsurance channels. +Ping An Property & Casualty has gained strong +support from the world's major reinsurance +markets including Europe, the United States, +Bermuda and Asia and so on. Currently, it has +established extensive and close partnerships +with nearly 100 reinsurance companies and +reinsurance brokers worldwide. Its major +reinsurance partners include China Property & +Casualty Reinsurance Company Ltd., Swiss Re, +Munich Re and Hannover Re Group. +In 2015, among all the commercial insurance products offered by Ping An Property & Casualty, the +five highest premium income products are automobile insurance, guarantee insurance, corporate +property and casualty insurance, liability insurance and accident insurance, which accounted for +95.9% of the premium income of Ping An Property & Casualty in 2015. +Balance of +(in RMB million) +Insured +amount +3,325 +Premium +income +profit +Automobile insurance +25,520,449 +130,984 +63,302 +1,321 +96,236 +Guarantee insurance +119,883 +Claim Underwriting policyholders' +expenses +reserves +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Financial Analysis +110,667 +Other income +855 +596 +Non-automobile +Total income +152,723 +124,152 +insurance +131,117 +28,739 +Accident and health +insurance +4,099 +3,226 +Claim expenses +(76,137) +(63,172) +Commission expenses +Total premium income +29,257 +Automobile insurance +6,949 +9,946 +The financial data in this section include that of +Ping An Property & Casualty together with Ping +An Hong Kong, except special indication. +Results of operation +(in RMB million) +Premium income +2015 +163,955 +2014 +143,150 +Our property and casualty insurance business +kept its stable growth. As it maintained +business quality and seized opportunities on +the capital market, its net profit increased by +42.2% from RMB8,807 million in 2014 to RMB12,522 +million in 2015. +Premium income +In 2015, all three principal lines of our property +and casualty insurance business recorded +steady growth. +Net earned premiums +134,219 +109,610 +Reinsurance +commission income +7,703 +6,997 +(in RMB million) +2015 +Investment income +(2) The number of insurance agents includes individual +agents, professional agents and ancillary agents. +Total +(1) The number of individual customers was reprocessed +according to the unified standard, and the data in 2014 +was recalculated accordingly. +74,543 +34,823 +22,797 +Commission expenses of insurance operations +which were mainly paid to our sales agents +increased by 52.8% to RMB34,823 million in +2015 from RMB22,797 million in 2014. This +was primarily attributable to the increase in +insurance business. +General and administrative expenses +General and administrative expenses increased +by 45.9% to RMB35,063 million in 2015 from +RMB24,025 million in 2014, which was mainly +because of insurance business growth and the +increase of operating costs, such as labour +costs and office expenses. +Finance costs +Finance costs increased by 15.2% from RMB1,511 +million in 2014 to RMB1,740 million in 2015, which +was primarily attributable to the increase +of interest expense due to the issuance of +subordinated bonds. +Income tax +Income tax increased by 283.1% from RMB3,590 +million in 2014 to RMB13,755 million in 2015, +primarily due to an increase in taxable profit +and the change of deferred tax assets. +28 +Total +Annual Report 2015 +PROPERTY AND CASUALTY INSURANCE +BUSINESS +Business Overview +The Company conducts property and casualty +insurance business mainly through Ping An +Property & Casualty. Ping An Hong Kong also +offers this insurance service in the Hong Kong +market. As at December 31, 2015, Ping An +Property & Casualty had a registered capital of +RMB21 billion, net assets of RMB58,251 million +and total assets of RMB252,068 million. +Market share +The premium income and market share of Ping +An Property & Casualty are as follows: +Premium income +2015 +2014 +(in RMB million) +Market share (%) (1) +Ping An Insurance (Group) Company of China, Ltd. +163,641 +19.4 +15,093 +Life insurance and +others +99,187 +165,154 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 27 +OUR PERFORMANCE +Management Discussion and Analysis +Insurance Business +Payments for surrenders were increased +by 62.7% to RMB16,578 million in 2015 from +RMB10,188 million in 2014. This was primarily due +to the rise in payments for surrenders of high +cash value products and certain participating +products, in view of the market environment +and larger business scale. +Payments for claims rose by 42.4% to RMB16,516 +million in 2015 from RMB11,599 million in 2014. +This was primarily due to the continuous +growth in our accident and health insurance +business. +Payments for policyholder dividends increased +by 44.0% to RMB8,455 million in 2015 from +RMB5,871 million in 2014. This was primarily +attributable to the growth of the scale of +participating insurance and the higher dividend +yield of participating insurance policies +compared with last year. +21,625 +Payments for interest credited to policyholder +contract deposits significantly increased +by 39.6% to RMB21,387 million in 2015 from +RMB15,317 million in 2014. This was primarily due +to the increase in interest payments resulting +from the growth of universal life products and +investment income. +Commission expenses of insurance operations +(in RMB million) +2015 +2014 +Health insurance +10,005 +5,442 +Accident insurance +3,193 +2,262 +Net increase in policyholders' reserves +increased by 26.9% to RMB125,842 million in 2015 +from RMB99,187 million in 2014. This was mainly +due to a combination of factors such as growth +of business scale, restructuring of business +and changes in assumptions of the yield curve +for the measurement of insurance contract +liabilities. +142,857 +18.9 +(1) Calculated in accordance with the PRC insurance industry +data published by the CIRC. +In 2015, the property and casualty insurance +market maintained stable growth. Automobile +insurance is still the mainstay of property +and casualty insurance. The promulgation of +the new "Ten National Rules" and "the Belt +and Road" initiative reaped further policy +benefits. The implementation of the reforms +of commercial auto insurance premium rates +and the "China Risk Oriented Solvency System +(C-ROSS)" further boosted market vitality and +facilitated the development of the industry as a +whole. +Loss ratio +Summary of operating data +Number of customers +(in thousands) +Individual(¹) +Corporate +December 31, December 31, +2015 +2014 +37,367 +2,284 +Expense ratio +30,546 +1,782 +32,328 +Total +Distribution network +Number of direct sales +representatives +7,538 +7,589 +Number of insurance +agents (2) +39,651 +2015 +2014 +2013 +Ping An Property & Casualty has long adhered +to a customer-centric model, while outpacing +its major peers in China in terms of auto +insurance customer satisfaction, reinforcing its +competitive strengths as the "No. 1 Brand" of +auto insurance in China. As its business grew +steadily, Ping An Property & Casualty has long +adopted "Providing Customers with the Best +Experience" as its service philosophy, taking a +bold approach towards innovation and reform. +Apart from screening big data for customer +needs, Ping An Property & Casualty was the +industry pioneer behind a series of measures +including real-time payment of compensation, +easy claim settlement without survey, claim +service via WeChat as well as direct claim +settlement over the phone. It also fully +implemented the "online+offline" claim service +model. +Ping An Property & Casualty further +implemented its internet business strategy. +Centered on "online customer migration, big +data application and better experience with +technology", it stepped up efforts to combine +its automobile insurance and credit insurance +with the internet. It launched the "Ping An +Auto Owner" APP Platform, which integrates +abundant quality resources in the ecosystem +of auto use and provides one-stop living and +consumption services related to "automobile +insurance, auto-related services and life with +autos". With credit insurance business in +the form of "insurance + funds", it provides +individuals with one-stop consumer finance +services. +In 2015, Ping An Property & Casualty recorded +RMB163,641 million in premium income, up by +14.5% over the previous year. Premium income +for cross-selling, telemarketing and internet +reached RMB75,465 million, up by 21.6% over +the previous year. Premium income from +car dealers reached RMB33,892 million, up by +15.9% over the previous year. According to +China's insurance industry statistics published +by the CIRC, the premium income of Ping An +Property & Casualty accounted for 19.4% of +total premium income of Chinese property +and casualty insurance companies. Ping An +Property & Casualty is the second-largest +property insurance company in China by +premium income. +Combined Ratio +In 2015, the property and casualty insurance +market in China maintained good form while +competition intensified. Ping An Property +& Casualty persisted with innovative +developments, utilized new technologies +and big data to further enhance its industry- +leading capabilities of risk filtering and cost +optimization, kept improving the efficiency +of resource use and thus maintained sound +profitability. The combined ratio was 95.6%. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 29 +OUR PERFORMANCE +Management Discussion and Analysis +Insurance Business +Combined ratio +(%) +97.3 +95.3 +95.6 +36.9 +37.6 +38.9 +60.4 +57.7 +56.7 +49,616 +Non-automobile +(3) Net foreign currency gains/losses on investment assets +denominated in foreign currencies are excluded in the +calculation of the above yields. Average investment +assets used as the denominator are calculated based on +the Modified Dietz method in principle. +8,058 +100.0 +1,474,098 +100.0 +By purpose +Carried at fair value through profit or loss +Available-for-sale +Held-to-maturity +Loans and receivables +Others +Total investments +1,731,619 +33,129 +19,022 +1.3 +440,032 +25.4 +307,613 +20.9 +647,568 +37.4 +574,193 +38.9 +1.9 +576,996 +Total investments +71,431 +43,732 +2.5 +11,840 +0.8 +Wealth management products (1) +24,338 +1.4 +16,860 +1.1 +Other equity investments (3) +4.8 +19,692 +14,563 +1.0 +Investment properties +25,350 +1.5 +20,301 +1.4 +Cash, cash equivalents and others +80,103 +4.6 +1.1 +Preference shares +33.3 +36.9 +Ping An Life +December 31, 2015 +December 31, 2014 +123,912 +60,981 +107,231 +48,771 +Ping An Property & Casualty +December 31, 2015 +39,464 +21,656 +December 31, 2014 +30,243 +Minimum capital +18,385 +(Regulatory requirement>=100%) +203.2% +219.9% +182.2% +164.5% +36 +36 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +insurance +Solvency margin ratio +544,358 +Actual capital +According to the "Administrative Provisions on the Solvency of Insurance Companies" ("China +Solvency I"), the solvency margin ratios for Ping An Life and Ping An Property & Casualty are as +follows: +33,894 +2.0 +28,912 +2.0 +1,731,619 +100.0 +1,474,098 +100.0 +(1) Wealth management products include trust schemes of trust companies, wealth management products of commercial +banks, etc. +(2) Other fixed income investments include assets purchased under agreements to resell, policy loans, statutory deposits for +insurance operations, etc. +(in RMB million) +Annual Report 2015 +OUR PERFORMANCE +Management Discussion and Analysis +Insurance Business +Investment portfolio +(%) +December 31, 2015 (December 31, 2014) +◆ Fixed income investments 77.7 (79.7) +⚫ Equity investments 16.2 (14.1) +Cash, cash equivalents and others 4.6 (4.8) +Investment properties 1.5 (1.4) +While allocating the asset of insurance funds, +a range of factors including such as laws, +regulations, actuary, finance and market have +been taken into account with the requirements +of profitability, safety and liquidity to select +the asset allocation manner with the best +risk-adjusted return. In 2015, with increasing +fluctuation in capital market in China, our +insurance funds generated steady investment +income under the comprehensive asset +allocation and investment risk management +system. While risks were under control, the +Company continued to actively promote its +investment in financial products, preference +shares and overseas assets, to further +diversify the investment portfolio of insurance +funds and increase the stability of returns. +Regarding risk management of insurance +funds investment, the Company actively +implemented special risk management projects +adhering to the rules set up by the China +Risk Oriented Solvency System ("C-ROSS"), +the five-category asset classification and the +internal audit for the utilization of insurance +fund, thus further improved the quantitative +risk management system of market risks and +credit risks, and enhanced the timeliness and +effectiveness of risk precaution and monitoring +for insurance funds investment. At the same +time, the Company established an investment +risk management system that covers all +assets across the Group and promoted the +establishment of standardized internal credit +rating instruments. In addition to optimizing +the credit rating systems and counterparty +management systems, the Company +strengthened risk management procedures +before, during and after investment to ensure +the risk of insurance funds investment fell +within the Company's tolerance range, as well +as to safeguard the safety and profitability of +insurance funds. +SOLVENCY MARGIN +An insurance company is required to have a level of capital to commensurate with its risk level +and business scale to ensure the adequacy of solvency. +Ping An Insurance (Group) Company of China, Ltd. 35 +0.4 +(3) Other equity investments include equity investments of infrastructure projects and non-listed equity investments, etc. +1.2 +Net investment +income (1) +2015 +2014 +84,740 +66,652 +Net realized and +unrealized gains (2) +Impairment losses +34,278 +5,905 +(4,268) +(8,828) +(in RMB million) +Total investment +income +Total investment +yield (%) (3) +114,750 +63,729 +5.8 +5.3 +7.8 +5.1 +(1) Net investment income includes interest income from +deposits and bonds, dividend income from equity +investments, and operating lease income from investment +properties, etc. +(2) Net realized and unrealized gains include realized gains +from security investments and profit or loss through fair +value change. +(3) Net foreign currency gains/losses on investment assets +denominated in foreign currencies are excluded in the +calculation of the above yields. Average investment +assets used as the denominator are computed based on +Modified Dietz method in principle. +Net investment +yield (%) (3) +Net investment income increased by 27.1% to +RMB84,740 million in 2015 from RMB66,652 million +in 2014, while net investment yield increased +to 5.8% in 2015 from 5.3% in 2014. The main +reason was that the Company optimized the +allocation of investment portfolio, increased +the investment in the fixed income assets with +higher yield, and dynamically adjusted the +allocation of equity assets with the increasing +dividend yield of equity investment. +Investment Income +Insurance business is the core business of the +Group. The insurance funds is formed by the +funds from the Company and its subsidiaries +engaged in the insurance business which is +available for investment. The investment of +insurance funds is subject to relevant laws +and regulations. The investment portfolio of +insurance funds represents a majority of the +investment assets of the Group. This section +analyses the investment portfolio of insurance +funds. +6,762 +5,122 +Accident and health +insurance +1,585 +1,231 +Total claims expenses +76,137 +63,172 +Claims attributable to automobile insurance +business increased by 20.5% to RMB66,494 +million in 2015 from RMB55,179 million in 2014. +This was primarily due to the growth in +automobile insurance business. +In 2015, the world economy on the whole was +still weak and differentiated with emerging +economies experiencing slow growth, while the +Chinese economy entered the "new normal" +stage. Judging from performance of the +financial market, the size of issuance in the +bond market in China expanded significantly +with obvious decrease in issuance interest +rates; the bond indexes continued to rise with +flattening yield curves of treasuries. Stocks in +China displayed great volatilities. The Company +conducted in-depth research on investment +opportunities under the "new normal” stage, +stayed vigilant against market risk, optimized +the asset allocation structure and seized +investment opportunities in A share stock +market. Further, we raised the investment of +fixed income assets with higher returns under +the premise of controlling contained credit risk, +and achieved significant investment income +during the year. +Claims attributable to non-automobile +insurance business increased by 19.2% to +RMB8,058 million in 2015 from RMB6,762 million +in 2014. This was primarily due to the growth in +claims expenses caused by natural disasters. +Commission expenses of our property and +casualty insurance business increased by 27.5% +to RMB19,704 million in 2015 from RMB15,450 +million in 2014. Commission expenses as a +percentage of premium income was 12.0% in +2015, higher than the 10.8% in 2014. This was +primarily due to the increase in premium +income and more intensive market competition. +General and administrative expenses +General and administrative expenses increased +by 22.7% to RMB40,538 million in 2015 from +RMB33,028 million in 2014, which was primarily +due to the business growth, and the increase of +labour cost and inputs in customer services. +Income tax +Income tax was RMB3,437 million in 2015, 8.3% +higher than the amount of RMB3,173 million in +2014, which was mainly due to an increase in +the taxable profits. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 33 +OUR PERFORMANCE +Management Discussion and Analysis +Insurance Business +FUNDS +Claims attributable to accident and health. +insurance business increased by 28.8% to +RMB1,585 million in 2015 from RMB1,231 million. +in 2014. This was primarily due to the growth in +accident and health insurance business. +In 2015, with the volatility in equity market, the +Company grabbed opportunity to lock in gains. +Net realized and unrealized investment gains +significantly increased from RMB5,905 million +in 2014 to RMB34,278 million in 2015. Meanwhile, +impairment losses of insurance funds portfolio +were substantially decreased from RMB8,822 +million in 2014 to RMB4,268 million in 2015. +INVESTMENT PORTFOLIO OF INSURANCE +2014. +Wealth management products (1) +117,970 +6.8 +80,412 +5.5 +Other fixed income investments (2) +68,931 +4.0 +49,633 +3.3 +Stocks +124,254 +7.2 +128,841 +8.8 +Equity funds +48,275 +2.8 +29,929 +2.0 +As a result, total investment income for +investment portfolio of insurance funds +increased by 80.1% to RMB114,750 million in +2015 from RMB63,729 million in 2014, and total +investment yield increased to 7.8% from 5.1% in +Bond funds +20,067 +8.0 +117,683 +Equity investments +136,414 +Ping An Insurance (Group) Company of China, Ltd. +7.9 +Investment Portfolio +(in RMB million) +By category +Fixed income investments +Term deposits +December 31, 2014 +% Carrying value +% +193,248 +December 31, 2015 +Carrying value +Annual Report 2015 +235,760 +16.0 +Bond investments +829,245 +47.9 +691,723 +34 +11.1 +Debt scheme investments +46.9 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +44 +As for private wealth management business, +Ping An Trust took full advantage of its +traditional strengths of channels and teams +and created the "Wealth+" service brand by +integrating the concepts of internet finance +to provide clients with customized online and +offline services through multiple channels. +Ping An Trust was the first company to launch +a mobile APP named "Ping An Caifubao" for +serving clients. In 2015, for high net worth client, +the monthly average activity reached 51%, and +the online service replacement rate reached +47%. The number of high net worth clients grew +steadily. As at December 31, 2015, active high +net worth clients amounted to 37 thousand, +up by 24.3% over the beginning of 2015. In +terms of private equity investment banking +achieve this goal, it has established four major +core business segments, namely “private wealth +management business (retail)", "private equity +investment banking and institutional asset +management business (corporate)", "interbank +business (interbank)" and "private equity +investment business (PE)". Leveraging on the +brand new risk management system and the +robust back office for operational services, Ping +An Trust provided full-cycle, full-process and +all-round financial solutions to personal clients, +corporate clients and interbank clients. +Ping An Trust insisted on optimizing the business structure, continued to +control project risks and maintained stable and healthy business growth. +Ping An Securities saw its business performance hit a record high with +strategies being advanced effectively. +Since 2015, the trust industry has seen slowdown +in growth of assets under management and +an urgent need for transformation of the +traditional trust business model as the Chinese +economy adjusted to the "new normal" with +strains from intensifying competition, the +tightening of regulations as well as policies and +diminishing institutional dividends, etc. +The company offers investment and financial +services through Ping An Trust to high net- +worth individual clients, institutional clients, +interbank clients and other subsidiaries of the +Company. As at December 31, 2015, Ping An +Trust had RMB12 billion in registered capital, +RMB22,775 million in net assets, and RMB29,253 +million in total assets. +and institutional asset management business, +Ping An Trust pursued innovation and kept +promoting cooperation with quality clients. +Bearing in mind the target of serving the real +economy, Ping An Trust saw comprehensive +and sound development in areas of real estate, +infrastructure, investment banking, etc., and +offered services to quality enterprises in China +in the form of equities, debt plans, mezzanine +financing, funds, etc. In terms of interbank +business, Ping An Trust launched a platform +called "Private Fund V+" to attract more +quality private placement funds to issue their +products through the platform in a bid to pool +wisdom across the industry, integrate high +quality resources and share dividends from +the pan asset management era with clients. As +at December 31, 2015, the platform partnered +with over 100 private placement funds with +scale exceeding RMB40 billion. In terms of +private equity investment business, Ping An +Trust adhered to its client-centric principle +and aimed to build a "Ping An PE Ecosystem". +With careful selection of sunrise industries and +quality enterprise, Ping An Trust completed +many star projects and issued the first phase +of a groundbreaking healthcare fund in total +of RMB3.7 billion. In addition, Ping An Trust +also established an active managed QFLP fund +for overseas fund raising and co-managed +the fund as the "overseas institutional asset +manager" with offshore fund manager for the +first time. The QFLP fund has total assets under +management of USD0.5 billion. +Management Discussion and Analysis +Asset Management Business +Ping An Asset Management achieved sound business growth with +excellent performance in its third-party business. +With the pressure from heightening +competition in the pan asset management +field and lackluster momentum for sustainable +development, Ping An Trust prepared well for +possible future downturns, repositioning itself +amid market changes, while pressing ahead +with the business transformation in a new +economic cycle and the competition landscape +to overtake rivals in a new round of market +competition. Ping An Trust dedicated to be "the +largest and leading trust company in China". To +TRUST BUSINESS +66,074 +Assets Held in Trust +December 31, +December 31, +(in RMB million) +2015 +2014 +Investment category +Capital market investments +Private equity investments +Other investments(1) +63,685 +33,184 +27,565 +Subtotal +OUR PERFORMANCE +33,403 +72,540 +Ping An Trust kept advancing the business +transformation and maintained steady growth. +In 2015, trust business saw management fee +income of RMB5,157 million for trust products, +up by 25.1% over the previous year, and net +profits of RMB2,912 million, up by 31.6% over the +previous year. +Ping An Insurance (Group) Company of China, Ltd. 43 +Headquarter +As at December 31, 2015, capital adequacy ratio +of Ping An Bank was 10.94%, with both tier 1 +capital adequacy ratio and core tier 1 capital +adequacy ratio of 9.03%, all of which were in +compliance with the regulatory requirements. +0.48 +Core tier 1 capital +171,798 +North +222,427 +0.79 +184,213 +0.57 +adequacy +211,022 +3.34 +153,870 +2.59 +ratio (%) (regulatory +requirement>=7.5%) +9.03 +8.64 +Total +1,216,138 +1.45 1,024,734 +1.02 +Tier 1 capital adequacy +ratio (%) (regulatory +requirement>=8.5%) +9.03 +8.64 +In 2015, affected by macro-economy, some +enterprises experienced difficulties in +operations, shortage of funds and insolvency. +The non-performing and special mention +loans of Ping An Bank increased. As at the +end of 2015, the carrying amount of non- +performing loans was RMB17,645 million; the +non-performing loan ratio was 1.45%, and the +provision coverage ratio was 165.86%. Ping An +Bank has actively adopted a series of measures +to manage existing loan, and increased +provision and loan disposing. Loan loss +provision ratio was 2.41%, up by 0.35 percentage +points over the beginning of the year. +Meanwhile, it strictly controlled incremental +business to resist the worse of asset quality +and maintained stable asset quality. +Capital adequacy +ratio (%) (regulatory +requirement>=10.5%) +10.94 +10.86 +(1) Capital requirement regarding credit risk, market risk +and operation risk was measured in weighted method, +standard method and basic index method, respectively. +Annual Report 2015 +124,653 +37.0% +46,611 +(In RMB million) +2015 +2014 +2015 +Total assets held +in trust +December 31 +2014 +16,303,620 +13,979,910 +558,435 +399,849 +The percentage +of trust assets +under investment +category +33.7% +30.8% +31.2% +The percentage +of trust assets +under financing +category +24.3% +33.7% +29.0% +43.9% +The percentage +of trust assets +under +123,455 +December 31 +December 31 +December 31 +Ping An Trust +54,120 +Infrastructure industry +financing +29,370 +28,666 +Corporate loans +67,008 +43,985 +Pledged and other financing (2) +19,087 +48,730 +Subtotal +162,076 +175,501 +Financing category +Real estate industry +financing +Administrative category (3) +99,695 +Total +558,435 +399,849 +(1) Other investments refer to investments other than the +above, including structured equity investment, family +trust, and other investment businesses. +(2) Pledge financing is generally backed by stocks, +beneficiary rights of trust schemes, accounts receivable, +etc.; other financing refer to financing trust backed by +assets other than the above, including acquired credit +card assets, rents receivable, and other debts. +(3) An administrative trust refers to a trust scheme under +which a trust company, acting as the trustee, provides +the beneficiary with administrative and executive services +for specified purposes. +As at 31 December 2015, assets held in trust +of Ping An Trust reached RMB558,435 million, +up by 39.7% over the end of 2014. As the real +economy went downward and the market risks +increased, Ping An Trust further adjusted its +business structure. The scale of administrative +trusts and investment trusts increased, while +the scale of financing trusts decreased. The +scale of financing trusts was RMB162,076 million, +down by 7.6% over the beginning of the year, +among which, the scale of trust asset within the +real estate financing category was RMB46,611 +million, down by 13.9% over the beginning of +the year. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 45 +OUR PERFORMANCE +Management Discussion and Analysis +Asset Management Business +Business Structure +Trust Industry +224,561 +1.62 +Total loans and advances of Ping An Bank +increased by 18.7% to RMB1,216,138 million as at +December 31, 2015 from 1,024,734 million as at +December 31, 2014. +West +December 31, December 31, +2015 +2014 +1,148,011 +977,284 +50,482 +36,949 +7,945 +4,374 +2,141 +2,146 +7,559 +3,981 +Doubtful +Loss +LOANS AND ADVANCES +Total loans and +advances +1,216,138 +1,024,734 +(in RMB million) +December 31, December 31, +2015 +2014 +Total non-performing +loans +17,645 +10,501 +Corporate loans +774,996 +Retail loans +293,402 +639,739 +282,096 +Special mention +Sub-standard +Pass +(in RMB million) +LOAN QUALITY +Ping An Insurance (Group) Company of China, Ltd. 41 +OUR PERFORMANCE +Management Discussion and Analysis +Banking Business +DEPOSITS +(in RMB million) +Loans and advances +December 31, 2015 (December 31, 2014) +December 31, December 31, +(%) +2015 +2014 +Corporate deposits +1,453,590 +Non-performing loan +ratio (%) +1,280,430 +280,331 +252,753 +Total deposits +1,733,921 +1,533,183 +Deposits +(%) +December 31, 2015 (December 31, 2014) +Corporate loans 63.7 (62.4) +Retail loans 24.1 (27.5) +Accounts receivable on +credit cards 12.2 (10.1) +●Corporate deposits 83.8 (83.5) +Retail deposits 16.2 (16.5) +The total deposits increased by 13.1% to +RMB1,733,921 million as at December 31, 2015 +from RMB1,533,183 million as at December 31, +2014. Both types of deposits maintained a stable +growth. +administrative +Retail deposits +171,371 +1.45 +Accounts receivable on +loan ratio +loan ratio +Net core tier 1 capital +Net tier 1 capital +150,070 +119,241 +150,070 +119,241 +(in RMB million) +Balances +(%) +Balances +(%) +Net capital +181,805 +149,951 +East +364,616 +1.15 +312,713 +1.10 +Total risk weighted +South +246,702 +0.76 +250,483 +0.58 +assets +1,661,747 +1,380,432 +performing +performing +Non- +Non- +Impairment provision. +credit cards +147,740 +102,899 +balance +(29,266) +(21,097) +Loan loss provision +Total loans and +ratio (%) +2.41 +2.06 +advances +1,216,138 +1.02 +1,024,734 +ratio (%) +165.86 +200.90 +42 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Loan quality by region +December 31, 2015 +CAPITAL ADEQUACY RATIO +December 31, December 31, +December 31, 2014 +(in RMB million) +2015 +2014 +Provision coverage +category +236.9% +32.6% +fair value change +Foreign exchange losses +107 +(10) +Others +372 +446 +(573) +(388) +Income from other +Total interest income +131,649 +119,202 +businesses +161 +213 +Interest expenses +Total operating income +96,163 +73,407 +Due to the PBOC +(63) +(37) +Due to financial +institutions +Business tax and +(17,238) +(26,911) +surcharges +(6,671) +23,179 +(5,482) +28,271 +Profit or loss through +This section is the analysis about the operating +result of Ping An Bank. The data came from its +annual report 2015. +NET INTEREST INCOME +(in RMB million) +2015 +2014 +Interest income +(in RMB million) +2015 +2014 +Due from the PBOC +Due from financial +4,206 +3,885 +Net interest income +66,099 +53,046 +institutions +12,660 +20,422 +Net fees and +Loans and advances +commission income +26,445 +17,378 +to customers +86,140 +71,270 +Investment income +3,924 +3,168 +Interest income from +securities investment +Customer deposits +(42,763) +(37,551) +1,963,857 +Net profit +21,865 +19,802 +Net interest +spread (%) (1) +2.63 +2.40 +The profitability of Ping An Bank maintained +stable, with a net profit of RMB21,865 million in +2015, up by 10.4% as compared with last year. +Net interest +margin (%) (2) +2.77 +2.57 +40 +Annual Report 2015 +(1) Net interest spread (NIS) refers to the difference +between the average yield of interest-earning assets and +the average cost rate of interest-bearing liabilities. +(2) Net interest margin (NIM) refers to net interest income/ +average balance of interest-earning assets. +Ping An Insurance (Group) Company of China, Ltd. +Net interest income increased by 24.6% to +RMB66,099 million in 2015 from RMB53,046 +million in 2014, mainly due to the effect of an +expanded scale of interest-earning assets and +the increase of net interest spread. +Both net interest spread and net interest +margin increased as compared with last year, +due to the continuous efforts in adjustment +of the structure of asset and liability and +risk pricing management and the increasing +efficiency of resource utilization. +NET FEES AND COMMISSION INCOME +(in RMB million) +2015 +Benefitting from the significantly increased +net non-interest income arising from the rapid +growth of investment banking and custody +business, as well as the excellent performance +of the agency and settlement business, credit +card business, wealth management and gold +leasing, net fees and commission income rose +by 52.2% to RMB26,445 million in 2015 from +RMB17,378 million in 2014. +GENERAL AND ADMINISTRATIVE EXPENSES +(in RMB million) +2015 +2014 +General and +administrative +2014 +Annual Report 2015 +2,276,493 +liabilities +of interest-bearing +Average balance +General and administrative +Bonds payable +(5,486) +(1,657) +expenses +(30,112) +(26,668) +Total interest expenses +(65,550) +(66,156) +Asset impairment losses +(30,485) +(15,011) +Net interest income +Banking Business +66,099 +Total operating +expenses +(67,268) +(47,161) +Average balance of +interest-earning +assets +Net non-operating +2,387,864 +2,064,595 +income and expenses +Income tax +(49) +(6,981) +(52) +(6,392) +53,046 +38.7% +Management Discussion and Analysis +Ping An Insurance (Group) Company of China, Ltd. 39 +2014 +2015 +Fees and commission +INCOME TAX +19,706 +29,185 +commission income +Asset impairment losses increased greatly from +RMB15,011 million in 2014 to RMB30,485 million +in 2015, mainly due to the increase in loan loss +provision of Ping An Bank. +ASSET IMPAIRMENT LOSSES +General and administrative expenses increased +by 12.9% to RMB30,112 million in 2015 from +RMB26,668 million in 2014, which was mainly +due to the expansion of outlets and business, +as well as continued investment in the +optimization of management. Cost-to-income +ratio decreased by 5.02 percentage points to +31.31% in 2015. +(1) Cost-to-income ratio refers to general and administrative +expenses divided by operating income. +Total fees and +203 +1,130 +1,521 +Others +164 +fees income +Account management +1,405 +2,939 +income +Asset custodian fees +3,730 +5,250 +income +Consultancy fees +1,967 +3,421 +fees income +expenses +Wealth management +Agency expenses +(417) +40.2% +24.9% +Service Operations Management +Ping An Trust continued to increase the +investment in its operations and services +system, kept optimizing the internal control +mechanism for operational risk and promoted +operational service innovation with effective +results. +In terms of operational risk control, Ping An +Trust kept improving its internal control to +intensify the business management awareness +with establishing the mechanism of veto +power over major errors. Meanwhile, Ping An +Trust intensified its control over substantial +risks, moral hazards as well as management of +operational risks and put in place the practices +of double review over account opening +and contract signing, double processing of +key operations and separation of sensitive +information. Meanwhile, Ping An Trust also +refined manuals of various managerial policies, +established its operational risk monitoring +system, complaint tracking mechanism and +emergency response mechanism. +In terms of service channel innovation, Ping +An Trust established the bespoke operations +manager service mechanism and 626300 hotline +service support, improved the mechanism of +services specific for new products, released +the operational SLA service commitments, +increased the service connotation, improved +the express channel mechanism and enhanced +client experience on an ongoing basis. +In terms of IT infrastructure building, Ping +An Trust established IT platforms of internet, +sales, products, investment & financing, risk +management, operations and finance, data, etc. +with the focus on strengthening the risk control +and digital operations platforms to provide +efficient support for business development with +robust IT platforms. +Risk Management +In 2015, adhering to its risk management +principle of "risks creating value and winning +with market-leading risk control", Ping An Trust +established a risk management framework +marked by “full participation, full-process +control and full coverage of business" by +combining the expertise of trust business and +the refined risk control system of commercial +banks. +In terms of risk control, Ping An Trust. +had a set of strict criteria on selecting +projects. By developing risk strategies for +various businesses, Ping An Trust specified +requirements including counterparty selection, +investment size, credit ratings, region selection, +collaterals and risk controls. Before investing +a project, double due diligence, independent +approval and independent decisions should be +made. During the investment period, double +verification and centralized review are required, +and procedures such as stamp collection, +underwriting, contract signing, collateral +registration and certificate collection should +46 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +26,445 +commission income +Net fees and +(2,328) +(2,740) +commission expenses +Total fees and +(1) Effective tax rate refers to income tax divided by profit +before tax. +(1,765) +(146) +(232) +Others +(2,156) +expenses +Bank card fees +24.40 +24.20 +Effective tax rate (%) (1) +(352) +6,780 +9,207 +income +Comprehensive +solvency margin +ratio +219.7% +269.5% +Note: Core solvency margin ratio =core capital/minimum +capital; comprehensive solvency margin ratio = actual +expenses +capital/minimum capital. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 37 +OUR PERFORMANCE +38 +Management Discussion and Analysis +Banking Business +Ping An Bank maintained steady growth in business scale with stable +profitability. +Ping An Bank has significantly optimized its business structure, improved +its operating efficiency, and maintained stable asset quality. +Ping An Bank has further expanded its branch network with adding 250 +outlets in the year. +The Company engages in banking business +through Ping An Bank, which is a national +joint-stock commercial bank headquartered in +Shenzhen, and is listed on the Shenzhen Stock +Exchange (stock code: 000001). As at December +31, 2015, Ping An Bank had about RMB2.51 +trillion in total assets, RMB161.5 billion in net +assets, and RMB14,309 million in registered +capital. Ping An Bank provides corporate, retail, +and government clients with multiple financial +services through 997 outlets across the country. +In 2015, amid slow recovery of the world +economy and mixed growth of major +economies, the United States initiated an +interest rate hike cycle in hesitation. China +entered to a "new normal" stage with structural +adjustments and stable growth. In 2015, the +PBOC maintained its prudent monetary policy +stance, reduced interest rates and required +reserve rates five times, and completed interest +rate liberalization, which further squeezed +interest rate spreads. Meanwhile, the formal +implementation of deposit insurance system, +the increasing heating of internet finance, and +the liberation of private banks brought huge +challenges to the banking industry. +Amid the slowdown of external economy and +structural adjustments in China, Ping An Bank +maintained steady growth through proactive +innovation and smart operations under a +robust differentiation strategy, and achieved +excellent results in profit growth, quality +control, business development, and strategic +transformation. +Ping An Bank realized RMB21,865 million in net +profit for 2015, up by 10.4% over the previous +year. As at December 31, 2015, Ping An Bank's +total deposits had grown to RMB1,733,921 +million, up by 13.1% compared with the +beginning of the year, with a leading growth +in the market, laying a solid foundation for +business development. Ping An Bank's total +loans and advances had grown to RMB1,216,138 +million, up by 18.7% compared with the +beginning of the year. +Ping An Bank has significantly optimized +its business structure, and constantly +improved its operating efficiency. Ping An +proactively tackled interest rate liberalization, +flexibly adjusted its asset and liability +management policy to optimize its asset and +liability structure, and promoted innovative +intermediary services, which significantly +optimized its business structure, and constantly +improved its operating efficiency. In 2015, the +average cost ratio of interest-bearing liabilities +decreased by 0.49 percentage points, and the +proportion of credit assets increased by 1.65 +percentage points in comparison with the +previous year, among which the proportion of +high-yield Xin Yi Dai unsecured personal loans, +auto loan, credit card loans, and Dai Dai Ping +An micro-business loans increased steadily. +The net non-interest income reached RMB30,064 +million, the percentage accounted for the +revenue increased to 31.3% from 27.7% last year. +The net interest spread and the net interest +margin in 2015 were 2.63% and 2.77%, up by 0.23 +and 0.20 percentage points over the previous +year, respectively. In 2015, with improved +efficiency, the cost-to-income ratio was 31.31%, +down by 5.02 percentage points in comparison +with the previous year. The decrease was +leading the industry. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Bank has accelerated financial +innovation to build a unique presence +in internet finance. In 2015, Ping An Bank +has reaped a good harvest in the layout +of internet finance. As at the end of 2015, +Ping An Bank's fast-growing "Orange-e- +platform" had 1.63 million registered users, +and handled over RMB21 billion online loan +in 2015. "Hang-E-Tong", an online interbank +platform, has connected tens of thousands +of banking outlets across China, with online +transaction volume exceeding RMB600 billion. +"Orange Bank" strives to become "a bank of +the young" with providing "simple, delightful, +and profitable" online financial service and +it has served over 5 million customers. Ping +An Bank has first launched movable property +products of Internet of Things finance, which +endowed commodity in transaction with the +characteristics of finance, to promote the +revolution of supply chain finance. +Ping An Bank has enhanced risk control to +tackle challenges in the market. Ping An Bank +has tackled various challenges proactively, and +implemented comprehensive risk management +to ensure prudent business operation while +serving the real economy. Due to the macro- +economic slowdown, some trade companies, +low-end manufacturers, and private small/ +medium-sized enterprises in some areas have +become vulnerable to risks with the emerging +of financing difficulties and business challenges, +causing the non-performing loan ratio to +climb. As at the end of 2015, Ping An Bank's +non-performing loan ratio was 1.45%, and the +provision coverage ratio was 165.86%. Ping +An Bank had adopted a series of measures to +prevent and avoid various risks induced by +existing loans and strengthen its effects to +dissolve and dispose of non-performing assets. +In 2015, Ping An Bank achieved significant +results in debt recovery by recovering +RMB5,947 million in non-performing assets, +and increased its provisions and write-offs to +maintain a relatively stable asset quality with +a loan loss provision ratio of 2.41%, up by 0.35 +percentage points from the beginning of 2015. +Moreover, Ping An Bank constantly optimized +the credit structure, strictly controlled the +risks from its incremental businesses, improved +its risk tolerance and risk limit management +system, built a comprehensive liquidity risk +management model, and kept all market risks +under strict control to ensure prudent business +development. +Ping An Bank has replenished its capital, +expanded its branch network, and upgraded +its brand image. In the first half of 2015, Ping +An Bank privately placed RMB10 billion worth +of common stocks to replenish its capital +and support its business growth. Its capital +adequacy ratio and Tier-1 capital adequacy +ratio reached 10.94% and 9.03% as at the end +of 2015. Ping An Bank continued expanding +its branch network to accelerate extension +development. As at December 31, 2015, Ping An +Bank had 54 branches and 997 outlets. +RESULTS OF OPERATION +Pursuant to the accounting standards, the +identifiable assets and liabilities acquired +upon the merger with Original SDB were to +be recognised and measured at fair value on +the date of merger. As a result, the figures +of Original SDB in the consolidated financial +statements of the Group were the results of +further calculation on the basis of the fair +value of its assets and liabilities on the date +of merger. Therefore, there were differences +between the data of the segment operating +results of the Group's banking business in the +financial statements and those of the operating +results of Ping An Bank as disclosed in its +annual report. +Annual Report 2015 +206.8% +margin ratio +Core solvency +24,498 +Bank card fees +2,947 +4,747 +Agency commissions +1,544 +1,936 +income +Settlement fees +income +Fees and commission +36.33 +31.31 +Cost-to-income ratio (1) +26,668 +OUR PERFORMANCE +30,112 +The CIRC issued the China Risk Oriented +Solvency System ("C-ROSS", i.e. Solvency II) in +February 2015. The insurance industry entered +the C-ROSS transition period. A risk-oriented +supervision regime was established under the +Solvency II to measure the risks of insurance +undertakings scientifically and comprehensively, +and calculate a capital requirement that aligns +with the specific risks with the insurance +undertaking's risk profiles. Based on the trial +operations during the transition period and +as approved by the State Council, the CIRC +decided to enforce "the Solvency Regulatory +Rules (No. 1-17) for Insurance Companies" from +January 1, 2016. +The solvency margin ratios of Ping An Life and +Ping An Property & Casualty under Solvency II +are as follows: +(in RMB million) +December 31, 2015 +Ping An +Property & +Ping An Life +Casualty +Core capital +Actual capital +418,366 +58,029 +444,366 +66,029 +Minimum capital +202,289 +As at December 31, 2015, the solvency margin +ratios of Ping An Life and Ping An Property +& Casualty under Solvency I were both +above the regulatory requirements. Ping An +Life's solvency margin ratio reduced by 16.7 +percentage points over the end of 2014, which +Iwas mainly due to dividend distribution and +business development. The solvency margin +ratio of Ping An Property & Casualty increased +by 17.7 percentage points over the end of 2014, +which was mainly due to the issuance of RMB5 +billion capital supplement bond. +17,378 +34 +Annual Report 2015 +(in RMB million) +Results of Operation +Going forward, Ping An Securities will invest +more effort into strengthening its balance sheet +by various means of financing, fully explore the +potential of teams and mechanisms, develop +competitive advantages to differentiate itself +based on three regions (East, South, and +North) and five focuses (Brokerage, Investment +Banking, Marketing, Trading, and Investment). +Ping An Securities will carry out strategic +transformation towards an "online securities +broker and wealth manager" and a "modern +investment bank”, establish an “institutional, +corporate, and private banking service system", +develop an "alternative investment sector", +target a "global financial market", and kick +off an "Account App Strategy" and a new +"5+1" Initiative in response to challenges such +as brokerage fee competition in brokerage +business, a looming registration system reform +for IPOs, and excess liquidity due to declining +interest rates. Ping An Securities has hired +top-notch talent from China's Internet industry +and securities exchanges as well as Wall +Street to build an excellent cross-platform +system of teams, and improved performance +management, IT systems, and operating +processes to ensure successful upgrading and +implementation of strategies. +Ping An Securities insists on the baseline of +risk control and compliance management, has +established a robust risk control platform and +a risk budgeting system in place, constantly +enhances the building of its middle office, and +has developed a prudential risk platform and +culture. With more prudential margin lending +and proprietary trading strategies, Ping An +Securities weathered the market volatility +in 2015. Ping An Securities expanded its net +assets by 131.0% at the end of 2015, ranking +15th among peers, up by 9 notches over the +beginning of 2015, due to the over RMB10 billion +of capital injected by shareholders in the first +half of 2015 and its retained earnings. Moreover, +Ping An Securities has kicked off several debt +financing plans to expand its balance sheet +strength and promote growth. +among peers by the number of IPOs and +bond issuances for which it acted as lead +underwriter. 22 branches were established and +made fast-growing contributions to business. +As a result of proactively cooperation between +headquarters business units and branches, the +number of projects in reserve soared. Ping +An Securities achieved strong results in bond +trading, with a rate of return of over 25%. It +beat most peers by interbank bond delivery +volume and interest rate swap volume. Ping +An Securities made breakthroughs in both the +size and the innovation of asset management +business. The assets under management grew +above RMB237 billion. The size of investment +advisory business for small/medium-sized +banks soared above RMB100 billion, up by +223.7% over the beginning of 2015. Ping An +Securities innovatively completed the first +asset securitization for margin trading and +securities lending business in the industry, and +the accumulated scale reached RMB3.5 billion. +Ping An Securities made significant progress in +preparing for new business. Ping An Securities +has hired some renowned Wall Street traders +of bonds and derivatives to prepare for bond +market making and interest rate swap business +and an initial trading system has been built +and started to be tested. Moreover, Ping An +Securities has tried to create an initial business +model for industry development funds, and +expects to boost the business rapidly. +Management Discussion and Analysis +Asset Management Business +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 49 +Annual Report 2015 +Ping An Securities effectively transformed +towards an online securities broker. In 2015, +Ping An Securities acquired 2.93 million +new customers, double the original total, +ranking 3rd by new customer market share +and 8th by customer base among peers, +up 13 notches from the beginning of 2015. +The Internet became a major channel for +customer acquisition as over 90% of the new +customers opened accounts via the APP. Ping +An Securities has established its image as an +leading online securities firm, significantly +boosted its market recognition, and ranked +1st on the China Internet Weekly magazine's +list of Top 100 Internet+ Securities Firms 2015. +The effect of Ping An Securities' investment +banking business model transformation was +emerging. Ping An Securities ranked 3rd +In response to the fast-evolving market, +Ping An Securities focused on its strategic +transformation under its "5+1" initiatives. +It achieved remarkable results as it made +headway with the “internet brokerage +business", "investment banking business 1+N", +"operations of the corporate banking business", +"establishment of competitive advantages of +the interbank business", "development of the +trading and financial derivative business" and +"implementation roadmap of the Account APP +Strategy”. Its net profit hit a new high with +its business growth and stability leading the +market and its rankings in the market rose +sharply. Ping An Securities realized RMB2,478 +million in net profit for 2015, up by 168.2% over +the previous year, beating peers in growth +rate. With a more balanced and robust mix of +brokerage, fixed-income, and equity businesses, +Ping An Securities saw lower volatility in its +performance than its peers when stocks fell in +the third quarter of 2015. +Chinese stock market saw high volatility in 2015. +A-shares market soared from early 2015, with +the CSI 300 hitting a seven-year high in June. +But then Chinese stocks crashed and fell for +following three months, down 45.1% from the +top. In response to sharp changes in trends, +regulators acted to stabilize the market through +a series of policies which included suspending +IPOs, restricting major shareholders' selling, +and restricting stock index futures trades. The +market gradually stabilized from September, +and at the end of 2015 the CSI 300 was up by +5.6% compared with the beginning of 2015, +with an annual amplitude of 68.7%. The primary +market of stocks saw a year-on-year growth +rate of 72.3% in funds raised, and the daily +average trading volume of the secondary +market exceeded RMB1 trillion, up by 246.2% +compared with the previous year. Compared +with the volatile stock market, the bond market +was generally bullish in 2015: the primary +market of bonds saw a year-on-year growth +rate of 66.9% in funds raised and the secondary +market saw a year-on-year increase of 4.5% +in the China Bond Full Price Index. As interest +rates and exchange rates were liberalized, the +bond market making and interest rate swap +markets will grow rapidly. +The Company provides securities brokerage, +futures brokerage, investment banking, asset +management, and financial advisory services +through Ping An Securities and its subsidiaries, +which are Ping An Futures, Ping An Bright +Fortune, Ping An Securities (Hong Kong), and +Ping An Pioneer Capital. As at December 31, +2015, Ping An Securities had RMB8,574 million +in registered capital, RMB23,555 million in net +assets, and RMB93,753 million in total assets. +SECURITIES BUSINESS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +48 +Other income for 2015 was RMB1,340 million, up +by 122.6% from RMB602 million for 2014, mainly +due to the increase of the income from financial +advisory services. +Other income +Investment income of trust business for 2015 +was RMB2,113 million, increased by 27.2% from +RMB1,661 million for last year, which was mainly +due to the withdrawal from equity projects and +the growth of the profit distribution from trust +product. +Investment income +Fees and commission income for 2015 was +RMB5,331 million, representing an increase of +24.1% from RMB4,294 million in 2014. This was +primarily due to the good performance in +investment and thus a substantial increase in +floating management fees income in 2015. +Note: The above figures are presented at segment level +of trust business, including Ping An Trust and its +subsidiaries which carry on investment and asset +management business. +2,212 +2,912 +Net profit +2015 +2014 +Fees and commission income +Investment income +Other income +6,165 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +50 +50 +924 +2,478 +Net profit +(240) +(676) +Income tax +(2,862) +(6,965) +(2,167) +Ping An Insurance (Group) Company of China, Ltd. +(5,596) +(483) +(565) +(212) +(804) +Fees and commission +expenses +Finance costs +Total operating income +4,026 +10,119 +29 +627 +1,783 +3,327 +2,214 +General, administrative +and other expenses +Total operating expenses +During 2015, net profit from our securities +business increased by 168.2% to RMB2,478 +million from last year, which was mainly +attributable to the large growth in net fees +and commission income resulting from the +significantly increased transaction volume in +stock market, the growth of margin trading +and securities lending business, as well as the +growth of investment income. +(1,108) +(3,773) +Total fees and commission +income +Management fees income +of trust products +Income from intermediate +business +Fees and Commission Income +(in RMB million) +Trust business realized a net profit of RMB2,912 +million, up by 31.6% from RMB2,212 million in +2014, mainly due to the increase in net fees and +commission income, investment income and +income from investment advisory business as +compared with 2014. +Results of Operation +In 2015, Ping An Trust won authoritative awards +within the industry due to its resounding +results, outstanding performance and good +reputation. It won the "Annual Outstanding +Trust Company Award" for the sixth +consecutive year and the "Annual Best Family +Trust Scheme" awarded by Securities Times. +It also won the “2015 Best Comprehensive +Strength Trust Company Award" of the China +Asset Management Gold Shell Awards elected +by the 21st Century Business Herald and the +"Annual Best Trust Company Award" of the +"China Financial Institutions Gold Medal List +• Gold Dragon Awards" awarded by Financial +Times. +Management Discussion and Analysis +Asset Management Business +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 47 +Annual Report 2015 +74.2% +80.9% +170.6% +228.9% +14,587 +18,428 +2014 +2015 +December 31, +December 31, +Net capital/sum of +risk assets of various +businesses (regulatory +requirement >=100%) +Net capital/net asset +(regulatory requirement +>=40%) +Net capital (in RMB million) +(regulatory requirement +>=200) +As at December 31, 2015, the net capital of Ping. +An Trust was RMB18,428 million, far exceeding +the regulatory requirement of RMB200 million. +The ratio of net capital to the sum of risk assets +of various businesses was 228.9%, higher than +the regulatory requirement of 100%. Net capital +to net asset ratio was 80.9%, which complied +with regulatory requirement. +Furthermore, in accordance with "Guidelines +on Risk Supervision for Trust Companies" +issued by China Banking Regulatory +Commission (CBRC), Ping An Trust established +a risk prevention and control accountability +system and developed a Recovery and +Resolution Plan which includes the "mechanism +for shareholder liquidity support and capital +replenishing", "rules on deferment of incentive +payment for senior management", the +"mechanism on limiting dividend distribution +and bonus claw back", the "business division +and recovery mechanism" and the "entity +disposal mechanism". Based on strict risk +management and prudent operations, Ping +An Trust redeemed all the trust schemes at +maturity as scheduled in the year of 2015. +Regarding risk disposal, Ping An Trust set +up a dedicated team for management and +recovery of non-performing assets. It also +set up dedicated project teams to follow up +projects with potential risks and appointed +dedicated staff to track the financial conditions +of counterparties and report the risk profile +to the management on a regular basis till the +complete removal of the risks. +In terms of risk/return matching, Ping An Trust +introduced quantitative management tools +with a stress on the risk and return trade- +off. Ping An Trust continued to press ahead +with development of the credit rating model, +developed debt rating model for trust business, +and established risk asset classification +methodologies based on the estimated losses +calculated according to the credit ratings +and debt ratings. It also gradually promoted +the utilization of credit rating and debt +rating in entry authorization, post-investment +management, and risk capital measurement +to reflect the true value of assets and balance +risks and returns. +be jointly completed by the frontline staff +and the approving officers with centralized +management of loan offering review. After +investing a project, Ping An Trust set up a +dedicated asset management team and appoint +directors, financial staff and engineering staff +to monitor the project progress and the sales +progress via shareholder meetings and board +meetings to warn against project starts and +sales risks. There are punitive stipulations and +advance payment stipulations on suspension, +deferment of a project and late new launch of +sales in transaction contract to increase the +safeguards for trust schemes and minimize the +project risks. +2015 +2014 +5,157 +4,123 +(4,764) +Total operating expenses +(2,992) +(4,356) +other expenses +General, administrative and +(781) +(408) +expenses +Fees and commission +6,557 +8,784 +Total operating income +Income tax +1,661 +602 +Other income +2,113 +Investment income +4,294 +5,331 +Fees and commission income +2014 +2015 +(in RMB million) +4,294 +5,331 +171 +174 +1,340 +Net Fees and Commission Income +(in RMB million) +(572) +2014 +1,831 +368 +2014 +December 31, December 31, +2015 +Active investors +Investors +Registered users +(in ten thousand) +The Number of Users +Lufax had 3.63 million active investors, up by +nearly 10 times over the beginning of the year. +With transaction activities on Lufax soaring, +Lufax had achieved RMB1,814.6 billion in total +transaction volume from its establishment to +the end of 2015, including RMB733.9 billion in +retail transaction volume and RMB1,080.7 billion +in institutional transaction volume. In 2015, +Lufax achieved RMB1,525,272 million in total +trading volume, up by over 5 times compared +with the previous year. It achieved RMB646,492 +million in retail transaction volume, up by +nearly 7 times compared with the previous +year, including RMB52.4 billion in primary and +secondary transaction volume of P2P business, +up by over 2 times compared with the previous +year. Lufax achieved RMB878,780 million in +institutional transaction volume, up by over +4 times compared with the previous year, +maintaining its leading position in the industry. +Besides, as mobile transactions accounted for +over 67% of retail transactions in 2015, Lufax has +become a convenient platform for online users +to manage wealth online. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +54 +As at the end of 2015, Lufax had 18.31 million +registered users, up by 257.6% compared with +the beginning of the year, as the first internet +financial transaction information service +platform to have over 10 million users. Lufax +is committed to providing one-stop financial +services for Chinese retail and institutional +investors, which retail investors can invest +conveniently in a wide range of investment +products on Lufax's online platform, and have +access to personalized services based on data +technology. Lufax proactively diversifies its +product mix to satisfy the emerging Chinese +middle class's diversifying demand for wealth +management. From 2015, Lufax launched new +products such as "Ling Huo Bao", "Bian Xian +Tong", "Fu Ying Zeng Zhang", and mutual +funds to attract more investor segments and +boost the investor base, which grew by 3.33 +million new investors in 2015, up by over 9 times +over the previous year. As at the end of 2015, +growth, provide liquidity, and it also meets +customer demands for various financial services +through its financial transaction information +service platform. Lufax is transforming into +an open financial transaction information +service platform, and seeking cross-group, +cross-region, cross-sector, and cross-border +business opportunities and transaction +channels. +Lufax is committed to meeting investment and +financing demands with advanced internet +technologies and philosophies as well as +building the best internet financial transaction +information service platform in China. Lufax +has integrated online and offline channels to +serve all financial institutions, corporate clients, +and retail customers, matching supply with +demand through internet to facilitate wealth +LUFAX +Ping An has stuck to the philosophy of +"Technology-driven Finance", constantly +diversified its financial and daily-life service +scenarios centering around customer demands +for "health, food, housing, transportation and +entertainment", and pursued innovation of +its internet finance business models to serve +customers as their "wealth manager, health +advisor and life companion". While the core +finance companies embrace the internet, +internet finance companies have achieved fast +growth in various innovative businesses after +years of deployment and development. +The "One Account Management Services" platform has acquired over 100 +million users and over RMB1 trillion in assets under management. +Ping An Health cloud has established the largest network of full-time online +doctors in China and “Ping An Doctor” APP has become China's No.1 portal +for online health care. +Lufax has become the largest internet financial transaction information +service platform. +Management Discussion and Analysis +Internet Finance +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 53 +Annual Report 2015 +At the end of 2015, Ping An Financial Leasing +had RMB9.3 billion in registered capital, +ranking the fourth in the industry; and it has +accumulated total assets of over RMB70 billion +while maintaining a high level of asset quality, +ranking among the top places in foreign-funded +financial leasing companies. +In 2015, Ping An Financial Leasing opened +China's first medical image center; meanwhile, +Ping An Leasing built a team of experts with +international backgrounds, penetrated the +aircraft leasing market with leading capabilities, +and built a platform for its offshore business. +35 +The Company conducts financial leasing +business through Ping An Financial Leasing. +Ping An Financial Leasing was founded in +September 2012. It has engaged in health care, +manufacturing and processing, infrastructure, +government financing, education and +culture as well as institutional financing, +and has been exploring new industries and +businesses. Leveraging on the Group's solid +capital strength, outstanding brand influence, +synergies of the full financial licenses and the +integrated financial services platform, Ping An +Financial Leasing strove to become a world- +leading light capital leasing company, providing +its clients with flexible and diversified financial +products and comprehensive value-added +services. +363 +(in RMB million) +2015 +56 +Ping An Health Cloud is committed to building +a one-stop whole-process O20 platform for +health care services, and providing customers +with seamless services covering online +consultation, online medicine purchase, and +offline medical services through its "Ping An +Doctor APP" and offline service network. In +2015, "Ping An Doctor APP" provided services +for over 30 million users, with the peak daily +active users of over 1.3 million and a peak +daily consultations of more than 120 thousand, +becoming the No.1 portal for online health +care in China. In 2015, Ping An Health Cloud +accelerated implementation of its doctor +network and medicine network strategies. It +has built a preliminary three-tier network of +PING AN HEALTH CLOUD +to build a C2C house leasing platform. Going +forward, Ping An Haofang will develop an O20 +finance platform for second-hand house while +boosting the new house and house leasing +businesses. +PA Haofang has made full use of Ping An +Group's advantage of integrated finance to +build an O2O real estate finance platform. As +at the end of 2015, Ping An Haofang's official +website has over 7 million registered users; +on the website, there are various portals such +as New Houses, Second-hand Houses, House +Leasing, Overseas Houses, Haofang Finance, +and Haofang Crowdfunding. The portal of New +Houses has covered 51 cities including all the +tier-1 and tier-2 cities in China. In new house +business, Ping An Haofang has signed strategic +cooperation contracts with nearly 50% of +China's top 100 developers, and achieved over +RMB150 billion in sales volume of new house +through PA Haofang' platform for 2015. In house +leasing business, Ping An Haofang successfully +launched the "An An Zu" APP in November +PA HAOFANG +Loyalty point business is committed to building +the largest general loyalty point platform in +the industry. It has further improved customer +experience, provided corporate clients with +loyalty marketing and value-added services, +and established China's first loyalty point union +in 2014, which has over 100 renowned corporate +members now. As at the end of 2015, the loyalty +point platform had over 96 million registered +users, covering nearly 1 million online and +offline merchants cooperating in loyalty points +consumption. The total loyalty points issued +in 2015 were worth RMB6.5 billion, up by 232.0% +compared with the previous year, including +RMB418 million worth of loyalty points issued +to customers outside the Group; the annual +transaction volume reached RMB21.2 billion, +up by 395.0% compared with the previous year; +transactions conducted on mobile devices +accounted for 43.5% of the total volume. +industry-leading payment processing +capabilities, and provides the Group's internet +finance business with a core payment platform. +In 2015, various payments processed were +worth over RMB1.57 trillion in total. "Yiwallet" +APP had over 45 million registered users at the +end of 2015, up by 391.4% compared with the +beginning of the year, with a monthly average +activity rate of 15.3% and an annual activity rate +of 24.2%. Monetary funds and bill/bond-backed +wealth management products launched on +Yiwallet were welcomed by customers, with a +sales volume of over RMB100 billion for 2015, up +by 423.4% compared to the last year. Yiwallet +launched China's first “internet +” credit card, +integrated online and offline cards and wallets, +and significantly improved user experience +and brand reputation, indicating that the +internet finance mode of payment business has +achieved preliminary results. +Payment-processing business has +Internet Finance +Management Discussion and Analysis +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 55 +PING AN PAY AND WANLITONG +Ping An Pay has been integrated with +Wanlitong to create strong strategic synergies +as they have similar customer bases and +complementary business models. The +integration has strengthened the combined +payment service capability, enhanced the +money-saving functionality of the Yiwallet APP, +and improved the user experience and value +of loyalty points. Since the integration, the two +business lines of the Company have grown +in synergy rapidly. In 2015, total transaction +volume of the payment-processing business +and the loyalty point business reached RMB1.59 +trillion, up by over 5.9 times over the previous +year. +Ping An Puhui Financial business is one of +China's largest personal consumption finance +and micro-enterprise finance service providers. +Relying on its profound experience and +robust risk management capability in personal +consumption finance and micro-enterprise +finance service, Ping An Puhui Financial aims to +match customers' capital supply with demand +through its strong offline distribution and +management network. In 2015, Ping An Puhui +Financial granted RMB48.3 billion in new loans, +up by 160% over the previous year, and the +number of its offline lending and service outlets +grew to 552. Since it started its consumer credit +business, Ping An Puhui Financial has granted +RMB99 billion in loans to 1.24 million borrowers. +PING AN PUHUI FINANCIAL +251,211 +1,525,272 +Total +82,764 +168,447 +878,780 +Institutional +646,492 +Retail +2014 +2015 +Transaction Volume +FINANCIAL LEASING BUSINESS +512 +Performance of funds under the Ping An- +UOB Fund was remarkable with several funds +ranking the forefront of the market in 2015. +As at December 31, 2015, research report from +Haitong Securities showed Ping An-UOB fixed- +income funds were ranked No. 4 among 80 +companies in terms of absolute returns in the +past year, and the equity funds ranked No. +13 among 70 companies in terms of absolute +returns in recent three years. Ping An-UOB +Fund maintained fast growth in assets under +management in 2015. As at December 31, 2015, +the scale of its publicly-offered funds reached +RMB38.5 billion, up by 205% over the beginning +of the year. The subsidiary also saw significant +improvement in market position with its +segregate account business ranking No. 2 in the +industry. Ping An-UOB Fund won "the Growth +Fund Management Company" in the 12th +income +Net fees and commission +(212) +(804) +expenses +Total fees and commission +(37) +(50) +Others +(175) +(754) +Brokerage fees expenses +Fees and commission expenses +5,361 +2,214 +income +Total fees and commission +356 +915 +Others +473 +1,215 +income +Underwriting commission +1,385 +4,035 +election of "Gold Fund" awards in China. +Fees and commission income +6,165 +2,002 +Brokerage fees income +Going forward, Ping An Asset Management +(Hong Kong) will further explore overseas +capital market, optimize the tactical decision- +making processes, refine the risk control +measures and stabilize returns. Meanwhile, +Ping An Asset Management (Hong Kong) +will also closely monitor the change in laws, +policies and global economy, continuously +deepen its understanding of policies and +industry development trends, further leverage +its advantages as a cross-border platform, +improve its competitiveness in investment, +and strive to build a professional overseas +investment brand for Ping An Group. +In 2015, our brokerage fees income increased by +191.3% to RMB4,035 million from last year, mainly +due to the increasing transaction volume in the +secondary market of A shares, the growth of +brokerage business under the internet strategic +transformation and the rapid development of +margin trading and securities lending business. +FUND MANAGEMENT BUSINESS +Ping An-UOB Fund mainly engages in raising +and sales of securities investment funds, +assets management business and offering of +professional investment products and related +services to retail and institutional investors. As +at December 31, 2015, Ping An - UOB Fund has +a registered capital of RMB300 million. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +2 +52 +Ping An Asset Management (Hong Kong) +operates the overseas investment management +business of the Company. Apart from managing +overseas investment for insurance funds +under the Group, it also provides third-party +investment management and investment +advisory services as well as a range of overseas +investment products to institutions and +individual clients in China and abroad. Having +built a global investment platform with strong +capabilities in overseas investment research +and portfolio management, the investment +team of Ping An Asset Management (Hong +Kong) is responsible for global macroeconomic +research, equity investment in Hong Kong and +the overseas market as well as investment +in fixed income and preferred stocks in the +overseas market. In 2015, Ping An Asset +Management (Hong Kong) developed its +investment advisory business for institutional +clients in mainland China and Hong Kong, and +built extensive overseas client relationships +through the business. As at December 31, +2015, assets under management of Ping An +Asset Management (Hong Kong) amounted to +HKD42,066 million. +December 31, +2015 +1,966,611 +1,631,952 +1,275,288 +Assets under investment management +(in RMB million) +In future, Ping An Asset Management will +continue to actively expand its third-party +asset management business while serving +the insurance funds, improve its investment +capabilities, enhance its risk management, +provide investors with more comprehensive +investment management services and create +Ping An's brand in investment. +December 31, December 31, +2013 +2014 +Amid market volatilities, Ping An Asset +Management leveraged its expertise in +investment, seized opportunities in the +markets and strove to improve investment +returns with risks effectively controlled. Ping +An Asset Management kept exploring and +innovating its third-party asset management +business, diversifying its products, improving +the establishment of products lines and +enhancing its level of product management and +marketing. As a result, the scale and profits saw +constant growth. Ping An Asset Management +has set up a complete set of risk management +and investment platform which is capable of +effectively supporting investment research, +improving investment efficiency, controlling +investment risks to ensure improvement in +the investment performance and business +development. +Underwriting commission income increased +by 156.9% to RMB1,215 million in 2015 over the +previous year, which was mainly attributable to +the growth of underwriting income generated +from IPO and refinancing projects under the +active IPO market in the first half of the year, +and the steady increase of underwriting income +generated from bond issuance business. +In 2015, Ping An Asset Management realized net +profits of RMB2,362 million, up by 141.8% over +the previous year. Assets under management at +the end of the year amounted to RMB1,966,611 +million, up by 20.5% over last year; among +which, the scale of its third-party asset +management business reached RMB245,722 +million, up by 45.1% over last year. Its third- +party asset management business fees income +was RMB1,389 million, up by 91.3% over the +previous year. +Investment income increased by 86.6% to +RMB3,327 million in 2015 from RMB1,783 million +in 2014, mainly due to the increase of the +dividends of funds and interest income from +bonds and margin trading and securities +lending. Meanwhile, in respond to market, +Ping An Securities stepped up its investment +in bonds and adjusted the scale of margin +trading and securities lending business and +the investment in stock and funds, locking the +investment yield in advance. +INVESTMENT MANAGEMENT BUSINESS +The Company provides investment +management services primarily through two +subsidiaries of the Group, Ping An Asset +Management and Ping An Asset Management +(Hong Kong). +Ping An Asset Management is responsible for +domestic investment management business. +It is entrusted to manage the insurance funds +of the Group as well as the investment assets +of other subsidiaries under the Group. It also +provides investment products and third-party +asset management services to other investors +through various channels. As at December 31, +2015, Ping An Asset Management had RMB1.5 +billion in registered capital. +Investment income +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 51 +OUR PERFORMANCE +Management Discussion and Analysis +Asset Management Business +In 2015, China's economic growth continued to +slow, the total supply and demand shrank, while +the devaluation of the renminbi brought greater +pressure on capital outflows and the downward +trend in the economy was still continuing. The +domestic stock market saw great volatilities in +2015. Driven by the economic transformation +and the innovation-orientated policies, the +increase of the growth stocks significantly +outpaced the value stocks. The Shanghai +Composite Index saw an annual increase of +9.4%; the CSI 300 saw an annual increase of 5.6%, +while the ChiNext Index rose by 84.4%. With +the economic stimulus such as monetary policy +easing and PBOC's reduction in reserve and +interest rates, bonds saw a bull market in 2015. +5.0% +By FYP +1.9% +44.7% +44.0% +44.5% +2015 +2014 +2014 +2015 +By ANP +43.5% +3.0% +Change (%) +3.0% +3.6% +10.9% +13.7% +31.1% +30.4% +36.4% +37.6% +Note: ANP (Annualised new premium) is calculated as the sum of 100 per cent of annualised first year premiums and 10 per cent of single +premiums. +Embedded Value Movement +The table below shows how the embedded value changed to RMB552,853 million as at December 31, 2015. +Total +(in RMB million) +2015 +8.9% +Bancassurance +8,139 +The profit margin of one year's new business by segment was: +Description +2014 +2015 +Value of one year's new business +2014 Change (%) +69,347 +46,731 +48.4 +30,174 +20,800 +45.1 +21,625 +17,090 +26.5 +Individual +Group +417 +(51.6) +8,382 +(2.9) +246 +303 +(18.8) +99,110 +72,203 +37.3 +30,838 +21,966 +40.4 +Note: Figures may not match totals due to rounding. +863 +Embedded value of life insurance business +as at December 31, 2015 (in RMB) +264,223 +500 Capital injection to Ping An Annuity by the +Company was RMB500 million +(6,828) The impact of dividends paid to +shareholders by Ping An Life +326,814 +194,589 +33,070 +(9,206) +Market value adjustment and other variances +Adjusted net asset value of other business +as at December 31, 2015 before capital +changes +Shareholder dividends +Dividends received from subsidiaries +Capital injection +Capital investment +Shareholder dividends paid by the Company +218,453 +2015 Description +(1,958) The impact of dividends paid to +shareholders by Ping An Asset Management +was RMB960 million; The impact of dividends +paid to shareholders by Ping An Bank was +RMB998 million +9,119 +Dividends paid to the Company by Ping An +Life was RMB6,828 million; Dividends paid to +the Company by Ping An Asset Management +was RMB960 million; Dividends paid to the +Company by Ping An Bank was RMB998 +million +The increase in net assets from the +conversion of A Share Convertible Bonds +was RMB9,119 million +(500) Capital investment to Ping An Annuity was +RMB500 million +(7,861) Dividends paid to shareholders by the +Company +Adjusted net asset value of other business +as at December 31, 2015 +226,040 +Embedded value as at December 31, 2015 +552,853 +Embedded value per share +30.24 +2015 +8,786 +as at December 31, 2014 +Net Profit of other business +Embedded value of life insurance business +as at December 31, 2015 +Expected return on year-start embedded value +24,628 +Value of one year's new business +31,058 +Assumptions and model changes +Market value adjustment +Investment return variance +Experience variances +Other +Embedded value of life insurance business +before capital changes +Annual Report 2015 +The contribution came from new business +sold during 2015 and discounted at earned +rate/11.0% +(246) Assumptions change, such as the morbidity +rates, decreased embedded value +Adjusted net asset value of other business +as at December 31, 2014 +756 +11,599 +Actual investment return calculated on the +basis of comprehensive income in 2015 was +higher than the assumed return +825 +Actual experience in 2015 was better than +the assumptions +298 +333,142 +Embedded value of life insurance business. +before impact of capital change increased +by 26.1% +Ping An Insurance (Group) Company of China, Ltd. 61 +OUR PERFORMANCE +Embedded Value +(in RMB million) +Capital injection +Shareholder dividends +The change in market value adjustment of +relevant investments +FYP used to calculate value of +new business +Embedded Value +Bancassurance +Peng Jin, Actuary +March 15, 2016 +Ping An Insurance (Group) Company of China, Ltd. +EMBEDDED VALUE REPORT OF PING AN INSURANCE (GROUP) COMPANY OF CHINA, LTD. 2015 +In order to provide investors with an additional tool to understand our economic value and business +performance results, the Company has disclosed information regarding embedded value in this section. +The embedded value represents the shareholders' adjusted net asset value plus the value of the Company's +in-force life insurance business adjusted for the cost of regulatory solvency margin deployed to support +this business. The embedded value excludes the value of future new business sales. +In accordance with the related provisions of the Rules for the Compilation of Information Disclosures by +the Companies Offering Securities to the Public (No. 4) - Special Provisions on Information Disclosures by +Insurance Companies, the Company has engaged PricewaterhouseCoopers Consultants (Shenzhen) Limited +to review the reasonableness of the methodology, the assumptions and the calculation results of the +Company's embedded value as at December 31, 2015. +The calculation of embedded value relies on a number of assumptions with respect to future experience. +As a result, future experience may vary from that assumed in the calculation, and these variations may +be material. The market value of the Company is measured by the value of the Company's shares on +any particular day. In valuing the Company's shares, investors take into account a variety of information +available to them and their own investment criteria. Therefore, these calculated values should not be +construed as a direct reflection of the actual market value. +On May 15, 2012, the Ministry of Finance and the State Administration of Taxation issued the "Notice on +Corporate Income Tax Deduction of Reserves for Insurance Companies" (Cai Shui [2012] No. 45). Based on +this notice, during the preparation of 2015 embedded value report, the contract liabilities of life insurance +business related to distributable profit were measured according to the assessment standards of the +liabilities pursuant to the current solvency regulations, but those related to the income tax were measured +according to "Regulations regarding the Accounting Treatment of Insurance Contracts" (Cai Kuai [2009] +No. 15). +Components of Economic Value +(in RMB million) +Risk discount rate +Adjusted net asset value +Including: Adjusted net asset value of life insurance business +Value of in-force insurance business written prior to June 1999 +Value of in-force insurance business written since June 1999 +Cost of holding the required solvency margin +Embedded value +Including: Embedded value of life insurance business +Annual Report 2015 +(in RMB million) +Value of one year's new business +Cost of holding the required solvency margin +Value of one year's new business after cost of solvency +December 31, +December 31, +2015 +2014 +Earned Rate/ +Earned Rate/ +11.0% +11.0% +327,926 +284,418 +Risk discount rate +101,887 +58 +We also confirm that the EV results disclosed in the Embedded Value chapter in the 2015 annual report is +consistent with the results we reviewed. +Note: Figures may not match totals due to rounding. +internal doctors, external doctors, and famous +doctors, in which nearly 900 internal doctors +employed by Ping An Health Cloud provide +free online consultation 24 hours, 40 thousand +external contracted doctors provide further and +follow-up consultation, and over 3 thousand +contracted famous doctors at 3A hospitals +provide phone-based consultation and extra +appointments. Its B2C medicine supply network +has already covered the whole country, and +020 medicine supply network has covered +tier-1 cities such as Shanghai, Beijing, and +Shenzhen, while it delivers medicines within +two hours. +ONE ACCOUNT MANAGEMENT SERVICES +Ping An Financial Technology is committed +to build One Account Management Services +into the largest open internet financial service +platform in China. As at December 31, 2015, +One Account Management Services had 100 +million users, over 18 million monthly active +users, and over RMB1 trillion in assets under +management. One Account Management +Services offers four major value propositions: +account management, wealth management, +credit management, and lifestyle management. +In terms of account management, One Account +Management Services has integrated nine +categories of financial and lifestyle accounts +that cover over 80% of financial users and 60% +of the users have 1.9 accounts on average. In +terms of wealth management, One Account +Management Services provides users with +three wealth management approaches, i.e. +self-service, smart service, and advisory +service, serving over 10 million users per +month on the wealth management platform. +In terms of credit management, One Account +Management Services has partnered with +Qianhai Credit Reference Center to promote +the use of personal credit data in various +scenarios. Since the partnership began half a +year ago, One Account Management Services. +and Qianhai Credit Reference Center have +started cooperation with over 400 financial +and daily-life service institutions, and +facilitated over 40 million credit queries. In +terms of lifestyle management, One Account +Management Services has integrated various +offerings from Ping An Group's subsidiaries +covering autos, housing, and other daily-life +services to provide users with comprehensive, +specialized, convenient, and excellent +experience. +Going forward, Ping An will continue to build a +more powerful open internet finance platform +to provide various financial and daily-life +services covering "health, food, housing, +transportation and entertainment" under the +"Internet Integrated Finance" development +model. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 57 +OUR PERFORMANCE +As at December 31, 2015, the embedded value of the +Company was RMB552,853 million, and the value of one +year's new business of life insurance sold during 2015 was +RMB30,838 million. +INDEPENDENT ACTUARIES REVIEW OPINION REPORT ON THE EMBEDDED VALUE DISCLOSURES +To the directors of +Ping An Insurance (Group) Company of China, Ltd. +We have reviewed the Embedded Value of Ping An Insurance (Group) Company of China, Ltd. (“The +Company") as at December 31, 2015 ("the EV results”). The EV results include embedded value, value of +one year's new business after cost of solvency ("VNB"), valuation methodology and assumptions, first +year premium of new business, profit margin of new business, embedded value movement, free surplus +movement of life insurance business and sensitivity analysis. +The Company prepared the embedded value and VNB results in accordance with the "Guidelines +on Embedded Value Reporting of Life Insurance Companies" issued by China Insurance Regulatory +Commission in September, 2005 (the "Guidelines"). Our responsibility, as independent actuaries, is to +perform certain review procedures set out in our letter of engagement and, based on these procedures, +conclude whether the embedded value methodology and assumptions are consistent with the Guidelines +and available market information. +PricewaterhouseCoopers Consultants (Shenzhen) Limited +We have reviewed the methodology and assumptions used in preparing the EV results, including: +• +Review the embedded value of the Company as at December 31, 2015; +Review the value and profit margin of new business during 2015; +Review the sensitivity analysis of the value of in-force business and VNB of the Company; +• +Review the embedded value movement analysis, and +• +Review the free surplus movement analysis of life insurance business. +Our review procedures included, but were not limited to, considering whether the methodology and +assumptions are consistent with the Guidelines and available market information, validating actuarial +models on the basis of sample policies, inspecting related documentation. In forming our conclusion, we +have relied on the audited and unaudited data and information provided by the Company. +The preparation of embedded value and VNB results requires assumptions and projections about future +economic and financial situations, many of which are outside the control of the Company. Therefore, actual +experience may differ from these assumptions and projections. +Opinion: +Based on our review procedures, we have concluded that the methodology and assumptions used in +preparing the EV results are in compliance with the Guidelines and consistent with available market +information; +The EV results, in all material aspects, are consistent with the methodology and assumptions stated in +the Embedded Value chapter in the 2015 annual report. +• +Total +89,829 +(7,342) +5. +6. +Risk discount rate +The discount rate for the in-force life insurance business in each future year has been assumed to +be the non-investment-linked fund's earned rate or 11.0%. The earned rate is the investment return +adjusted for tax paid. This specific discount rate approach for the in-force business is to avoid +understating the effect of losses arising from those high-interest-rate-guaranteed products we sold +prior to June 1999. A level of 11.0% has been assumed in each future year for the calculation of one +year's new business value. +Investment returns +Future investment returns have been assumed to be 4.75% in the next year and to increase by +0.25% every year to 5.5% and stay at 5.5% thereafter for the non-investment-linked fund. For the +investment-linked fund, future investment returns have been assumed to be slightly higher than the +above non-investment-linked fund investment returns assumption. These returns have been derived +by consideration of the current capital market condition, the Company's current and expected future +asset allocations and associated investment returns for a range of major asset classes. +Taxation +A 25% average income tax rate has been assumed. The percentage of investment returns that can be +exempted from income tax has been assumed to be 12% in the next year and to increase by 3% every +year to 18% and stay at 18% thereafter. In addition, a 5.5% business tax rate has been applied to the +gross written premiums of the accident insurance business and partial annuity business. +Mortality +The experience mortality rates have been based on 65% and 65% of China Life (2000-2003) table for +male and female respectively for non annuitants. For annuitants, the experience mortality rates since +the grant period have been based on 60% and 50% of China Life Annuity (2000-2003) table for male and +female respectively. +Morbidity +Morbidity assumptions have been based on the industry morbidity table or the Company's own pricing +table. The loss ratios have been assumed to be in the range of 15% and 100% for short-term accident +and health insurance business. +Discontinuances +4. +Policy discontinuance rates have been based on the Company's recent experience studies. The +discontinuance rates are dependent on the pricing interest rate and the product type. +Expenses +8. +Expenses assumptions have been based on the Company's most recent expenses investigation. +Expenses assumptions are mainly separated into acquisition expenses and maintenance expenses +assumptions. The unit maintenance expenses were assumed to increase at 2% per annum. +Policyholder dividends +Policyholder dividends have been based on 75% of the interest and mortality surplus for individual life +and bancassurance participating business. For group life participating business, dividends have been +based on 80% of interest surplus only. +60 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Value of New Business +The new business volumes measured by first year premium and value of one year's new business by +segment was: +(in RMB million) +Individual +Group +7. +(6,570) +3. +1. +272,915 +215,626 +(41,419) +(33,890) +552,853 +458,812 +326,814 +264,223 +December 31, +December 31, +2015 +2014 +11.0% +2. +11.0% +25,190 +(5,281) +(3,224) +30,838 +21,966 +Note: Figures may not match totals due to rounding. +The adjusted net asset value of life insurance business was based on the unaudited shareholders' net asset +value of the relevant life insurance business of the Company as measured on the PRC statutory basis. This +unaudited shareholders' net asset value was calculated based on the audited shareholders' net asset value +in accordance with CAS by adjusting the relevant differences, such as reserves. The adjusted net asset +value of other business was based on the audited shareholders' net asset value of the relevant business of +the Company in accordance with CAS. The relevant life insurance business includes business conducted +through Ping An Life, Ping An Annuity and Ping An Health. The values placed on certain assets have been +adjusted to the market value. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 59 +OUR PERFORMANCE +Embedded Value +Key Assumptions +The assumptions used in the embedded value calculation in 2015 have been made on a "going concern" +basis, assuming continuation of the economic and legal environment currently prevailing in China. The +statutory reserving basis and solvency margin requirement were assumed in the calculation. Certain +portfolio assumptions were based on the Company's own recent experience as well as considering +the more general China market and other life insurance markets' experience. The principal bases and +assumptions used in the calculation are described below: +36,120 +62 +Expected growth of embedded value +occurred in 2015 +Ping An Insurance (Group) Company of China, Ltd. +The Company manages its liquidity and +financial resources from the perspective of the +Group as a whole. The Budget Management +Committee, Risk Management Execution +Committee, and Investment Management +Committee under the Group Executive +Committee are overseeing these essentials at +group level. In addition, as the Group's liquidity +management execution unit, the Treasury +Division is responsible for the management of +cash, liquidity, funding and capital and so forth. +The liquidity management of the Group +comprises capital planning and cash flow +management. The Group has put in place +a comprehensive capital management and +decision-making mechanism. As part of this +process, the Group's subsidiaries put forward +their capital requirements based on their own +business development needs. The parent +company then submits its recommendations +on the overall capital planning for the +Group, based on the overall situation of its +subsidiaries' business development. The Group +Executive Committee then determines a final +capital planning scheme based on the strategic +planning of the entire group before allocating +capital accordingly. +All operations, investment and financing +activities should follow the requirements of +liquidity management. Ping An Group and its +insurance subsidiaries implement separate +management on their operating cash inflow +and outflow. Through the pooling of cash +inflow and outflow, allocation and deployment +of funds are centralized. The Company and +its subsidiaries are therefore able to monitor +cash flow status in a timely manner. In 2015, +the Group maintained net cash inflows in its +operating cash flows. +CAPITAL STRUCTURE +The Group's long-term capital stability stems +from the profit continuously generated by +its various businesses. Further, the Group +ensured capital adequacy by using capital +market and debt market tools, issuing equity +securities, subordinated debts, hybrid capital +bonds and tier-2 capital bonds to raise capital. +Adjustments were made to surplus capital +through dividend distribution. +As at December 31, 2015, equity attributable +to shareholders of the parent company was +RMB334,248 million, up by 15.4% over the +end of 2014. The parent company's capital +structure mainly comprised contributions from +shareholders, proceeds from issuance of H +shares and A shares. +Liquidity refers to the availability of cash +assets or cash supply to meet the financial +requirements of the Company whenever +needed. The aim of the Group's liquidity +management is to meet the liquidity +requirements of operations, investment +and financing activities of the Group while +continuously refining its financial resources +allocation and capital structure to maximise +shareholder return. +The conversion period of Ping An Convertible +Bonds issued by the Company on November +23, 2013 commenced on May 23, 2014. Until +January, 2015, there were 629,922,613 A shares +issued as a result of conversion from Ping An +Convertible Bonds. The Ping An Convertible +Bonds ceased to be traded or converted on +January 12, 2015. Starting from January 15, 2015, +the Ping An Convertible Bonds was delisted +from the Shanghai Stock Exchange. On August +4, 2015, the conversion of capital reserve into +share capital was completed, and the parent +company's share capital was increased by +RMB9,140 million shares. As at December 31, +2015, the total share capital of the Company +was increased to RMB18,280 million. +Ping An Insurance (Group) Company of China, Ltd. 65 +OUR PERFORMANCE +Liquidity and Financial Resources +The following table indicates the balances of +subordinated debts, hybrid capital bonds and +tier-2 capital bonds issued by the Group and +main subsidiaries at the end of 2015 (par value): +(in RMB million) +Ping An Property +Subordinated +Annual Report 2015 +debts (¹) +GENERAL PRINCIPLES +The Company manages its liquidity and financial resources +from the perspective of the Group as a whole. +27,403 +230,026 +31,980 +229,433 +32,219 +226,937 +31,177 +As at December 31, 2015, the solvency of the Group was +adequate. +217,220 +204,056 +28,198 +Note: Risk discount rates were earned rate/11.0% and 11.0% for in-force business and new business, respectively. +64 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Liquidity and Financial Resources +30,129 +Hybrid capital Tier-2 capital +bonds +bonds +& Casualty +8,000 +The Group and its subsidiaries have built +liquidity reserves and maintains stable, +convenient, and diversified source of financing +to ensure that they have adequate liquidity +to tackle possible impacts from adverse +situations; moreover, the Group and its major +subsidiaries have developed robust liquidity +contingency plans for handling any significant +liquidity events. The Group has set up internal +firewalls to prevent intra-group contagion of +the liquidity risk. +CASH FLOW ANALYSIS +(in RMB million) +Net cash flows from +operating activities +Net cash flows from +investing activities +Net cash flows from +financing activities +2015 +2014 +135,618 +(273,732) +Under the Group's principles and guidelines for +liquidity risk management, the subsidiaries have +developed their own liquidity risk appetites, +risk indicators, and risk limits according to the +applicable regulations, industry practices, and +features of their business activities. The Group +and its subsidiaries have established robust +liquidity risk information systems and liquidity +monitoring and reporting procedures for +adequate identification, accurate measurement, +continuous monitoring, and effective control of +the liquidity risk in various business activities. +The Group and its subsidiaries regularly +evaluate liquid assets and maturing debts, +conduct stress tests of cash flows, and carry +out forward-looking analysis to identify the +potential liquidity risk and take measures to +control liquidity gaps. +(236,889) +85,368 +Net cash inflows from operating activities was +decreased by 20.3% to RMB135,618 million in 2015 +from RMB170,260 million in 2014. This was mainly +caused by the structural adjustment of deposit +and loan business of Ping An Bank. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +66 +Net cash outflows from investing activities +increased by 15.6% to RMB273,732 million in 2015 +from RMB236,889 million in 2014. This was mainly +due to the expansion of investment scale +caused by business development. +204,976 +processes for better identification, evaluation, +and management of the liquidity risk at the +group and subsidiary levels. +In accordance with domestic and international +regulatory requirements such as those for +the Global Systemically Important Insurers +(G-SIIs) and those under C-ROSS, the Group +has developed and regularly updated the +Liquidity Risk Management Plan of Ping An +Insurance (Group) Company of China, Ltd. +(LRMP), and established a robust liquidity risk +management framework covering risk appetites +and limits, risk strategies, risk monitoring, stress +testing, emergency management, appraisal +and accountability. Ping An has constantly +improved its management procedures and +Liquidity risk refers to the risk of the Company +being unable to obtain sufficient cash in time, +or being unable to obtain sufficient cash in time +at a reasonable cost, to repay debts or fulfil +other payment obligations that have become +due. +Ping An Life +26,000 +Ping An Bank +5,150 +15,000 +Ping An Securities +3,000 +(1) Including subordinated bonds and capital supplement +bonds. +AVAILABLE CAPITAL OF THE PARENT +COMPANY +The available capital of the parent company +includes bonds, equity securities, bank deposits +and cash equivalents that the parent company +holds. It can be invested into subsidiaries or +used in daily operations. As at December 31, +2015, the parent company's available capital +was RMB27,291 million, decrease by RMB22,500 +million than the beginning of this year. The +capital is primarily used to invest in the equity +of subsidiaries and to distribute dividends to +shareholders. +(in RMB million) +Available capital +December 31, December 31, +2015 +27,291 +LIQUIDITY RISK MANAGEMENT +2014 +49,791 +200,727 +34,273 +170,260 +29,787 +38,781 +Note: Figures may not match totals due to rounding. +Sensitivity Analysis +The Company has investigated the effect, on the value of in-force business and the value of one year's +new business, of certain independently varying assumptions regarding future experience. Specifically, the +following changes in assumptions have been considered: +• +• +Risk discount rate +756 +Assumptions and model used in 2014 valuation +Investment return decreased by 50 basis points every year +A 10% reduction in mortality and morbidity rates +A 10% reduction in policy discontinuance rates +A 10% reduction in maintenance expenses +A 5% increase in the policyholders' dividend payout ratio +Solvency margin at 150% of the regulatory level +Annual Report 2015 +Investment return increased by 50 basis points every year +Ping An Insurance (Group) Company of China, Ltd. +(6,828) The impact of dividends paid to +shareholders by Ping An Life +The stable growth of in-force business and +increase in the investment return led to +increase in free surplus +(in RMB million) +The following table shows the change in free surplus of life insurance business: +Regardless of the impact of shareholder dividends and capital injection, free surplus increased by RMB5,631 +million within the year. Total free surplus decreased by RMB697 million to RMB38,781 million as at December +31, 2015. +The free surplus of the Company's life insurance business as at December 31, 2015 represented the excess +of adjusted net assets of life insurance business over the regulatory solvency margin. +Free Surplus Movement of Life Insurance Business +248,732 +Free surplus of life insurance business +as at December 31, 2014 +Capital injection to Ping An Annuity by the +Company was RMB500 million +2015 Description +39,174 +Free surplus used to support new business +Capital injection +(34,299) +Shareholder dividends +The impact of market value adjustment +Free surplus of life insurance business +as at December 31, 2015 +500 +39,477 +63 +Free surplus generated from in-force business +Embedded Value +31,058 +Assumptions (in RMB million) +Central case +Assumptions and model used in 2014 valuation +Investment return increased by 50bps every year +Investment return decreased by 50bps every year +10% reduction in mortality and morbidity rates +10% reduction in policy discontinuance rates +222,559 +10% reduction in maintenance expense +5% increase in the policyholders' dividend payout ratio +Solvency margin at 150% of the regulatory level +30,838 +224,927 +year's new business +in-force business +OUR PERFORMANCE +28,583 +30,838 +Value of +Value of one year's new business +(in RMB million) +33,271 +Value of in-force business +Earned +Rate/10.5% +235,220 +Risk Discount Rate +Earned +Rate/11.0% Rate/11.5% +Earned +Value of one +224,927 +215,255 +11.0% +225,008 +Earned +10.5% +11.0% +11.5% Rate/11.0% +The Audit and Risk +Management +Committee formed by +the Board is responsible +for reviewing overall +risk management +objectives, fundamental +polices and operating +procedures +The RMEC carries out +specific risk +management +responsibilities within +its authority to ensure +the risks of the +Company is within a +tolerable range +The different +departments of the +Group carry out their +specific duties +according to the risk +management duties +which they have +undertaken +The Board of Directors is the highest decision- +making authority for the Company's risk +management and takes responsibility for the +effectiveness of the overall risk management +function. The Audit and Risk Management +Committee under the Board of Directors is +responsible for having a thorough understanding +of the major risks and the Group's management +situation; monitoring the effectiveness of +the risk management system; and making +recommendations to the Board of Directors +after deliberations on the following matters: +Risk Management Department, +Internal Control Compliance +Department, Finance +Department, Investment +Management Department, +Branding Department of +subsidiaries, etc. +Overall objectives of risk management, +risk appetites and tolerance, and risk +management policies and procedures; +The organizational structure and +responsibilities of risk management; +Risk assessments for major strategic and +policy decisions, mitigating plans and +solutions for significant risks; +Annual risk assessment reports. +The different +departments of +subsidiaries carry out +their specific duties +according to the risk +management duties +which they have +undertaken +RISK MANAGEMENT FRAMEWORK +Chief Risk Officer, +Chief Financial Officer, +Chief Investment Officer, +Chief Auditing Officer +and Brand Director of +subsidiaries +Risk Management +Executive +Committee of the +Group +Audit and Risk +Management +Committee of the +Group +Chief Investment +Officer and Brand +Director of the Group +Chief Financial Officer, +Chief Auditing Officer, +Group Executive +Committee +Board of Directors +risk respectively, forming a +comprehensive line of +defense against risk +The leaders of the different +functionalities of the Group +are responsible for capital +and liquidity, insurance, +market, credit, compliance, +operational and reputational +risk respectively, forming a +comprehensive line of +defense against risk +The Group Executive +Committee leads all +aspects of the Group's +risk management work +and has formed the +RMEC +overall risk management +function +Board of directors is the +highest decision-making +authority for risk +management and is +responsible for the +effectiveness of the +The Group Executive Committee leads all +aspects of the Group's risk management. +Formed by the Group Executive Committee, the +Group Risk Management Executive Committee's +(RMEC) main responsibilities include: all +aspects of the Group's risk management, +developing overall objectives, risk appetites +and tolerance, basic policies and operating +procedures for risk management; monitoring +the Company's risk exposure and level of +available capital; overseeing the establishment +of risk management organization in subsidiaries +and monitoring their performance; supervising +the implementation of the risk management +system in each subsidiary or business line, and +promoting a culture of comprehensive risk +management within the Group. +The Group actively complied with the PRC Company Law and the relevant laws, regulations and +regulatory requirements, as well as the Articles of Association of Ping An Insurance (Group) +Company of China, Ltd. and relevant corporate risk governance requirements. We have in place +a comprehensive risk governance framework which holds the Board of Directors ultimately +accountable, and which is directly upheld by the management. Supported closely by various +committees and relevant departments, the framework covers risk management across all of the +Group's subsidiaries and business units. +Group Finance & +Planning Center, Internal +Control Centre, Office +of the Chief Investment +Officer, Group Branding +Department, etc. +The leaders of the different +functionalities of subsidiaries. +are responsible for capital +and liquidity, insurance, +market, credit, compliance, +operational and reputational +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. 69 +Sensitivity analysis on long term life insurance +contracts +Impact on gross +policyholders' +reserves +(after reinsurance) +increase/(decrease) +(6,492) +December 31, 2015 +(in RMB million) +Change in +Assumptions +Discount rate/ +Investment return ++10bps +Discount rate/ +Investment return +-10bps +6,747 +Ping An Insurance (Group) Company of China, Ltd. +Morbidity/mortality +rates* +The Group assesses and monitors insurance +risks faced by our insurance business with +sensitivity analysis and stress testing etc.. We +evaluate the impacts of actuarial assumptions, +such as discount rate, investment yield, +mortality rate, morbidity rate, lapse rate and +expense rate, on our insurance liability reserve, +solvency and profit. +Annual Report 2015 +The insurance risk refers to the risks of adverse +deviations between the actual experiences and +the expectations (insurance assumptions), such +as mortality rates, morbidity rates, loss ratios, +expense rate, and lapse rates, which may cause +losses to the Group. +The Group manages risks of its subsidiaries +through integrated management and +improved risk measurement. By improving +the risk management platform for the +Group, the efficiency of consolidated risk +management has been enhanced. +OUR PERFORMANCE +70 +Risk Management +The General Manager of the Group acts as +the supervisor of the Group's RMEC, while the +Group's Chief Financial Officer, Chief Auditing +Officer, Chief Investment Officer and Brand +Director act as the deputy supervisors. They +are in charge of risks in strategic capital and +liquidity, insurance, market, credit, compliance, +operations and reputation respectively. The +committee members include the executive +officer of the insurance business, the executive +officer of the banking business, the executive +officer of the innovative business and the head +of legal function. +In 2015, the Group followed domestic and +foreign regulatory trends such as G-SIIs, the +New Basel Capital Accord and C-ROSS. It +continued to strengthen its comprehensive risk +management system, and upgraded the risk +management structure and risk management +policies of the Group and its subsidiaries. It +also strengthened its risk appetite system, +implemented a risk preference framework, +developed risk management guidelines, +standardized risk management requirements, +reviewed business progress, and optimized +capital utilization, to strike a balance between +business development and risk management. +The Group implemented risk management +responsibilities and continued to step up +risk monitoring and reporting mechanisms. +Through the Risk Dashboard, the Group and +its subsidiaries have identified, classified +and evaluated risks in a systematic manner, +ensuring that all the risks are effectively +communicated and managed on a timely basis. +To meet regulatory requirements and +support the Company's strategy and business +development in a healthy and effective +manner, the Group implemented a top-down +performance measurement system that takes +into account risk and compliance management. +The evaluation criteria for personnel, entities +and procedures were developed through the +principle of "accountability at every level with +evaluation at each stage”. The Group aims +to promote a risk culture and to enhance +risk awareness; this is achieved by linking +risk indicators to performance evaluation of +major subsidiaries, hence embedding risk +considerations in business decisions and daily +management. +As the risk management system becomes more +sophisticated, a risk culture has permeated +the Group's ranks, from the Board of Directors +to senior management and from committees +to employees. This culture has facilitated an +effective and efficient approach that is both +top-down and bottom-up, which lays a solid +foundation for the effective integration of risk +management into the Group's daily operations. +This in turn helps to protect shareholder +equity, improves capital efficiency, supports +management decisions and ultimately creates +value for the Group. +MAJOR MEASURES OF RISK MANAGEMENT +The Group continues to strengthen its +comprehensive risk management system, +improve its organizational structure, formulate +risk management policy and guidelines, +standardize procedures for risk management +and implement risk management responsibility. +The Group adopts qualitative and quantitative +approaches to risk management to identify, +evaluate and mitigate risks, so as to effectively +defend against systematic risks associated +with integrated finance, as well as to enhance +the overall risk management capabilities for +the balanced development of core finance and +internet finance businesses. +The Group has established an optimal +risk governance framework and risk +management reporting mechanism, as +well as promoted the inclusion of risk +indicators in performance evaluation which +integrates risk management culture into its +corporate culture. This lays a foundation +for the healthy, sustainable and steady +development of the Group's business; +The Group is actively exploring and +formulating a risk appetite framework +in line with its business development +strategy. It also formulates risk +management guidelines and standardizes +risk management requirements of +subsidiaries; +The Group has established a risk +management system on risk concentration, +which strengthens its ability to manage +concentrated risks, ranging from policy +formulation to risk limit management, data +system establishment and risk reporting, +improving the Group's overall capability +of risk management for its integrated +financial service business; +Annual Report 2015 +The Group has established an effective risk +warning mechanism, providing timely and +effective alerts on industry developments, +regulatory information or risk matters, +effectively guarding against potential risk; +The Group utilized tools and methods +such as the risk dashboard, scenario +analysis, stress tests and risk limits to +continuously develop and optimize +quantitative techniques and models of risk +management, analyse risk exposures and +evaluate their quantitative and qualitative +impacts on our risk baseline. Such +measures enable us to plan ahead and take +necessary precautions in a timely manner +to mitigate risks and to reduce potential +losses; +Insurance Risk +Annual Report 2015 +Actual Capital +The Group's risk appetite system has four +core dimensions: capital adequacy, liquidity +adequacy, a good reputation, and compliance. +The Group has used these dimensions to guide +the subsidiaries in specifying their unique risk +appetite dimensions according to their business +features and demand, broken down the risk +appetites and tolerance into various risk limits +in different risk categories, and applied the risk +limits to routine risk monitoring and warning +so as to support business decision-making and +strike a balance between risk management and +business development. +3,223 +Total cash and +cash equivalents +4,668 +333,325 +263,960 +3 months +The Company believes that the liquid assets +currently held, together with net cash +generated from future operations and the +availability of short-term borrowings, can +sufficiently meet the expected liquidity +requirements of the Group. +The insurance group solvency margin +represents the consolidated solvency margin +calculated as if the parent company and its +subsidiaries, joint ventures and associates were +a single reporting entity. The group solvency +margin ratio is an important regulatory measure +of an insurance group's capital adequacy. +The following table sets out the relevant +data in relation to the solvency of the Group +according to the "Administrative Provisions on +the Solvency of Insurance Companies ("China +Solvency I")": +As at December 31, 2015, the Group's solvency +margin ratio under China Solvency I was +195.4%, maintaining at an adequate level. The +Group's solvency margin ratio decreased by 9.7 +percentage points as compared with the end of +2014, mainly because of business development +and dividend distribution. +The CIRC issued the China Risk Oriented +Solvency System ("C-ROSS", i.e. Solvency II) in +February 2015. The insurance industry entered +the C-ROSS transition period. A risk-oriented +supervision regime was established under the +Solvency II to measure the risks of insurance +undertakings scientifically and comprehensively, +and calculate a capital requirement that aligns +with the specific risks with the insurance +undertakings' risk profiles. Based on the trial +operations during the transition period and +as approved by the State Council, the CIRC +decided to enforce "the Solvency Regulatory +Rules (No. 1-17) for Insurance Companies" from +January 1, 2016. +The solvency margin ratios under Solvency II of +Ping An Group are as follows: +(in RMB million) +GROUP SOLVENCY MARGIN +Core capital +maturities within +66,368 +Net cash inflows from financing activities was +largely increased to RMB204,976 million in 2015 +from RMB85,368 million in 2014. This was mainly +due to the significant increase in cash inflow +from interbank deposit business of Ping An +Bank. +(+10%/-10% +CASH AND CASH EQUIVALENTS +2014 +December 31, December 31, +2015 +228,633 +Bonds of original +192,924 +Cash +Assets purchased +under reverse +purchase agreements +within 3 months +101,469 +(in RMB million) +December 31, +2015 +730,052 +ratio (regulatory +requirement >=100%) +195.4% +205.1% +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 67 +OUR PERFORMANCE +Solvency margin +Risk Management +RISK MANAGEMENT OBJECTIVES +Over the past two decades, Ping An has +regarded risk management as an integral +part of its operations and business activities. +We take steady steps to build an enterprise +risk management system aligned with the +Group development strategies and the nature +of our business. By continuously optimizing +our risk management framework, as well as +standardizing our risk management procedures, +adopting both qualitative and quantitative +risk management methodologies to identify, +evaluate and mitigate risks, we make the risk +management to support our decision-making +and facilitate the effective, sustainable and +healthy growth of the Group, which help the +Group to become a world-leading personal +financial services provider. +In November 2015, Ping An was designated +by the Financial Stability Board (FSB) and +the International Association of Insurance +Supervisors (IAIS) as one of the Global +Systemically Important Insurers (G-SIIs) for the +second round; reflected the global recognition +of China's financial reforms and achievements +as well as the Chinese insurance industry's +influences and roles in the international +insurance market; this was also a major move +of the Chinese insurance industry to participate +in international financial governance and to +maintain global financial stability. Under the +guidance and support of the CIRC, Ping An +has actively participated in the development +of international insurance regulations by +keeping international regulators informed of the +realities in the Chinese insurance and financial +markets, so as to create a more favourable +international regulatory environment for +developing countries and China's insurance +industry. In 2015, according to the requirement +of FSB and IAIS, Ping An updated its Systemic +Risk Management Plan (SRMP), Recovery +and Resolution Plan (RRP) including Liquidity +Risk Management Plan (LRMP). Based on the +changes of the systemic risks assessment +indicators, Ping An reviewed the changes +in its business and risk profile. Based on +comprehensive review and assessment, Ping An +has effectively kept risks under control with its +specialized comprehensive risk management +framework, and Ping An Group's systemic +impact on the financial market has been limited. +RRP including LRMP 2015 has been approved by +the Board of Directors and the CIRC. In addition +to meeting the G-SII and C-ROSS regulatory +requirements, Ping An takes the G-SII projects +as an opportunity to incorporate global best +practices into its risk management and business +procedures, effectively prevents risks and risk +contagion, provides the Company's integrated +financial business (in particular the innovative +business) with strong risk management +protection, and acts as a stabilizer of financial +markets to make greater contributions to +China's financial innovation and development. +As Ping An diversifies its offerings and +implements its integrated finance strategy +in the changing domestic and global +environments amid evolving regulations, +the Group builds and strengthens a robust +comprehensive risk management approach in +line with the highest international standards, +focusing on capital, oriented by risk appetites, +constantly enhances risk controls and +technologies, dynamically manages both +individual and accumulative risks through +risk quantification tools and risk performance +appraisal, and achieves a balance between +risk management and business development +based on robust compliance, internal control +management, and risk governance. +RISK APPETITE SYSTEM +A risk appetite system is central to Ping +An's overall strategy and comprehensive +risk management. In line with the Group's +overall strategy and in consideration of the +subsidiaries' development needs, the Group has +built a risk appetite system that matches its +business strategy, and combined risk appetites +with management decisions as well as business +development to promote healthy growth of the +Group and subsidiaries. +We strive to make Ping An the "World-leading personal +financial services provider". To achieve this goal, we +continuously optimize risk control system and promote +the risk management platform. Through identification and +evaluation of risks, along with mitigation measures, we achieve +a balance between risk and return which ultimately contributes +to the sustainable growth and development of the Group. +180,381 +219,061 +369,995 +764,677 +Minimum capital +373,186 +Core solvency margin ratio +(regulatory requirement >=50%) +Comprehensive solvency margin +ratio (regulatory requirement +>=100%) +195.6% +204.9% +Note: Core solvency margin ratio =core capital/minimum +capital; comprehensive solvency margin ratio = actual +capital/minimum capital. +(in RMB million) +Actual capital +Minimum capital +December 31, December 31, +2015 +2014 +428,040 +68 +pre/post +The Group continued to implement monitoring +regulations and operational risk management +strategies. It used existing compliance +management and internal control systems +as the basis to integrate the advanced +standards, methods and tools of operational +risk management of domestic and foreign +regulations, optimized operational risk +management structure and the operational +risk management policies. It also strengthened +collaboration and cooperation between +departments, established daily monitoring and +reporting mechanisms, made regular reports +to management on the overall operational +risk situation, developed a set of rules and +standards for operational risk management, +strengthened the system platform and +continued to raise the effectiveness of +operational risk management. +period) +Monitoring credit risk through risk +information management system. +Defining credit risk limits in multiple +dimensions for investments and credit- +related portfolios; +Developing standardized policies, +systems and procedures for credit risk +management; +Establishing a credit risk management +mechanism with credit risk rating as its +core methodology; +The Group manages credit risk through several +measures, including: +Credit risk is the risk of losses resulting from +the default of any debtors or counterparties +or from adverse changes in their risk profiles. +The Group is exposed to credit risk primarily +associated with its deposit arrangements with +other commercial banks, loans and advances to +third parties from its banking operations, bond +investments, reinsurance arrangements with +reinsurance companies, policy loans, securities +margin trading and off-balance sheet related +activities. +Annual Report 2015 +Credit Risk +2,285 +788 +Decrease +in equity +in profit +Decrease +all foreign currency +denominated monetary +assets and liabilities +and non-monetary +assets and liabilities +measured at fair value +against the Renminbi +In the case above, if currency appreciates by +the same proportion, it will have an inverse +effect on profit before tax and equity in the +table. +Net exposure to +fluctuations in exchange +rates assuming a +simultaneous and +uniform 5% rate of +depreciation of +Ping An Insurance (Group) Company of China, Ltd. 73 +Risk Management +74 +Operational risk refers to the risk of losses +resulting from inadequate or failed internal +procedures and deficiencies in human +performance, information technology systems +and external events. +99.73% +98.18% +debts +The ratio to +total corporate +debts/financial +OUR PERFORMANCE +Operational Risk +Group with the domestic +credit rating of AA and A-1 or +above +Corporate bonds held by the +December 31, 2015 +Furthermore, for credit risk associated with the +investment business, the Group makes credit +assessments on investments in line with internal +risk control policies and procedures, chooses +a counterparty that has a relatively high credit +standing and adopts a multi-dimensional +approach on setting risk limits on investment +portfolios in order to manage credit risks. +For reinsurance credit risk associated with +insurance business, i.e. credit risk which occurs +when a reinsurance company is unable to fulfil +its obligations, the Group would evaluate the +credit of the reinsurer before entering into a +reinsurance contract, and seek to reinsure with +companies that have higher credit standing to +mitigate such risks. +Based on the different characteristics and +risk profiles of businesses such as insurance, +banking and investment, the Group carries +out targeted measures to control specific +credit risks and concentration risks. In order +to manage credit risks associated with the +banking business, the Group leverages the +outcomes of the New Basel Capital Accord +project to enhance loan portfolios management. +The credit structure has been continuously +improved in line with changes in the economic +and financial situation, macroeconomic policies +and the requirements of regulatory authorities. +Credit structure was continuously improved +as credit risk limits were set on portfolios +in multiple dimensions. The Group conducts +thorough and stringent credit assessments +to potential borrowers before issuing loans +and reviews outstanding loans on a regular +basis. Risk mitigations were strengthened in +key areas, preventing the accumulation of +credit risk from large exposures. Credit risk +management measures also include obtaining +collateral and guarantees. In the case of off- +balance sheet credit related commitments, the +Group refers to the principles and methods +applied to on-balance sheet credit asset +management to set up standard approval +and management procedures. Collateral and +guarantees are received to mitigate credit risk. +The credit quality of the off-balance sheet +business is sound. The Group continued to +step up its efforts in credit risk monitoring and +precautions, enhancing its capability to provide +early warning of risks and on time response. It +also actively dealt with changes in the credit +environment and conducted regular analysis +of trends and changes of credit risk, taking +precautionary measures to control risk. +The Group carries out consolidated analysis, +monitoring and reporting on the credit +exposures of lending business and investment +businesses at the group level. The Group +further strengthens its credit risk limit system +through segregated accounts and products. +To manage high risk exposures and the +concentration of risk after consolidating the +Group's financial statement, it also provides +forward-looking insights and analysis on +potential credit risks and its impact on the +Group. +Financial bonds held by the +Group with the domestic +credit rating of A or above +(in RMB million) +December 31, 2015 +The Group adopts sensitivity analysis to assess +its risk exposures. The sensitivity of foreign +exchange risk is calculated by assuming +a simultaneous and uniform 5% rate of +depreciation against the Renminbi of all foreign +currency denominated monetary assets and +liabilities, as well as non-monetary assets and +liabilities measured at fair value as illustrated in +the table below: +149 ++50 basis +points +Decrease in Decrease in +profit +equity +Change in +interest rate +carried at fair value +through profit or loss +and available-for-sale +financial asset +Bond investments +5,528 +(in RMB million) +The sensitivity of interest risk is assessed by +assuming a 50 basis-point parallel shift of the +government bond yield curve. +Fixed income investments held by the +Group are exposed to interest risks. These +investments are substantially represented by +bond investments booked at fair value on the +balance sheet. The Group uses various tools +such as sensitivity analysis and stress tests to +evaluate the risk profile of such investments. +Market risk - Interest risk +The major market risks for the Group include +interest risk, equity risk and foreign exchange +risk. +The risk monitoring mechanism is +standardized. Risk reports are issued +regularly, to provide suggestions for risk +management and to ensure market risks +are within the Company's tolerance. +risk management, for a scientific and +efficient approach to the assessment and +management of market risk; +December 31, 2015 +The interest rate re-pricing risk in banking +business is assessed primarily through a gap +analysis approach. Analysis of the re-pricing +characteristics of our assets and liabilities is +conducted on a regular basis, and scenario +analysis on interest rate risk is conducted with +the aid of the asset and liability management +system. Based on the condition of the gap, +the duration mismatch of re-pricing could +be reduced by adjusting the frequency of +re-pricing and the duration and category of +corporate deposits. Meanwhile, the Asset and +Liability Management Committee holds meeting +regularly to make timely and appropriate +adjustments on the asset and liability structure +and manages interest risks based on the +analysis of the macroeconomic situation and +the interest rate policies of the People's Bank +of China. +72 +Annual Report 2015 +Market risk Foreign exchange risk +Foreign currency-denominated assets held by +the Group are exposed to foreign exchange +risks. These assets include monetary assets +such as deposits and bonds held in foreign +currencies and non-monetary assets measured +at fair value such as stocks and funds held +in foreign currencies. The Group's foreign +currency-denominated liabilities are also +exposed to risks as a result of fluctuations +in exchange rates. These liabilities include +monetary liabilities such as borrowings, +customers' deposits and claim reserves +denominated in foreign currencies, as well as +non-monetary liabilities measured at fair value. +18,421 +on equity +Impact +- +carried at fair value through +profit or loss and +available-for-sale +equity investment funds +Listed equity securities and +(in RMB million) +December 31, 2015 +As at December 31, 2015, the VaR for listed +equity securities and equity investment funds is +as follows: +The Group adopts the 10-day market price +value-at-risk ("VaR") technique to estimate its +risk exposure. The market price VaR measures +a maximum loss in the value of our portfolio +of equity investment due to adverse market +events within a given confidence level ("99%") +and a specified timeframe ("10 days"). +Listed equity investments held by the Group +are exposed to market price risks. These +investments are primarily listed equity +securities and equity investment funds. +Market risk - Equity risk +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +The Group manages operational risk primarily +through the following mechanisms and +measures: +The mechanism and processes adopted by the +Group to manage the insurance risks are as +follows: +Develop insurance risk policies, set up a +scientific and consistent insurance risk +management framework for the Group; +Develop a set of key insurance risk +indicators, closely monitor them, analyse +any abnormal changes, adopt appropriate +management measures; +Establish model management policies, +standardize the Group actuarial models, +strictly control model risks; +Implement effective product development +and management policies, develop +products with proper insurance coverage +and fair pricing, control product pricing +risks; +Implement prudent underwriting policies, +establish relevant guidelines for policy +contracting and underwriting, effectively +control and reduce adverse selection risks; +199 +With strict claim investigation and +settlement procedures, identify and +prevent questionable and fraudulent +claims; +Follow effective reserve valuation process +and methodologies, accurately develop the +unearned premium reserves and unsettled +reserves, assess the reserve adequacy on a +regular basis; +Ping An Insurance (Group) Company of China, Ltd. 71 +OUR PERFORMANCE +Risk Management +With effective reinsurance management +procedures, properly set the retention +limits, use reinsurance as an effective +risk transfer tool, transfer excess risks to +reinsurers with high creditability, control +the insurance risks. +Market Risk +With effective product management +procedures, do experience and trend +analysis with the latest, most accurate and +reliable data, well manage the product mix, +control the insurance risks; +2,363 ++5% ++5% +Policy lapse rates ++10% +10,614 +5,758 +Maintenance expense +rates ++5% +1,761 +Morbidity/mortality rates change refers to a 10% +increase in morbidity rates, mortality of life insurance +policies and annuity policies before the payment +period, and a 10% decrease in mortality of annuity +policies in the payment period. +Annual Report 2015 +Sensitivity analysis on property and casualty +insurance and short term life insurance +contracts +December 31, 2015 +(in RMB million) +Property and +casualty insurance +Short term life insurance +Change in +average claim +cost +Impact on +net liabilities +(after reinsurance) +increase/(decrease) +Market risk refers to potential losses for the +Ping An Group as a result of changes in interest +rates, market prices, foreign currency exchange +rates and other related risk factors. +payment +The Group continued to strengthen its market +risk management system, and reinforced its +ability to identify, evaluate, measure, analyse +and report on market risks on multiple levels. +The Group strengthened its investment risk +management data platform, which reinforced +the foundations of risk management and +enhanced risk management efficiency. The +Group improved the risk management reporting +mechanism which enhanced the Group's +consolidated risk monitoring and management. +Stress testing was improved to realize its +decisional value in risk baseline control. A risk +limit management system was launched to +establish a risk monitoring mechanism covering +multiple levels of the Group, subsidiaries and +business lines. This reinforced the risk warning +mechanism, leading to more targeted, forward- +looking and thorough risk management. +Market risk management is carried out in a +top-down approach via the Group's RMEC, +Investment Management Committee +and Risk Management Committees of +subsidiaries; +The Group constantly improves its reputation +risk management approach as per regulations, +has built and improved the pre-warning, +monitoring, review and remediation procedures +for reputation risk management, closely +monitors all the business lines and external +factors to identify risk events and give +warnings, follows up on the risk warnings, +and minimizes the probability of a risk event +happening through effective control and +remediation. +Reputation risk is the risk of the Company's +brand or reputation being hurt and other +relevant losses caused by a stakeholder's +negative comment on the Company due to +a defect in the Company's operation or an +external event. +Reputation Risk +Annual Report 2015 +Based on deep understanding of the state's +industry policies and the trends of domestic +and foreign markets, the Group has thoroughly +verified its high-level plans and development +strategies as per regulations and coordinated +strategy development across the Group to +align the strategic targets of the Group and +its subsidiaries. The Group regularly makes its +3-year development plans and annual business +plans, proactively implements strategies +and annual plans, regularly monitors the +implementation of the Group and subsidiaries' +strategies and annual business plans, guides +the subsidiaries in management of the strategic +risk, and promotes synergies among different +group members and business lines. +Company's strategy not matching the +market environments and the Company's +capabilities due to ineffective development and +implementation of the strategy or changes in +the business environments. +Group-level Risk +Strategic risk refers to the risk of the +Promoting a culture of operational risk +management through operational risk +management training. +Conducting research and planning on +operational risk measurement activities +according to regulatory requirements and +management requirements; +Stepping up the implementation of +operational risk management tools +among subsidiaries, such as the Risk and +Control Self-Assessment (RCSA), Key Risk +Indicator (KRI) and Loss Data Collection +(LDC); +management; +Continuing to optimize the operational risk +policy, framework, workflow, system and +tools, enhancing overall operational risk +Establishing a robust and comprehensive +management system covering the +whole Group which identifies, evaluates, +monitors, controls/mitigates, reports +operational risk; +Strategic Risk +The Group proactively strengthens risk +control of its subsidiaries, implements relevant +regulatory requirements, and constantly +enhances management of group-level risks such +as risk contagion, the risk due to an opaque +organization structure, the concentration risk, +and risks in non-insurance areas. +Risk Contagion +Risk contagion refers to a situation where the +risk created by a member of the Group spreads +to another member of the Group by means of +intercompany transactions or other activities, +causing losses to such other member. +Under the principles of safety, +comprehensiveness and effectiveness, +and the objective to match assets with +liabilities, the investment and asset risk +management guidelines are developed to +manage market risk in a forward-looking +manner; +Ping An Insurance (Group) Company of China, Ltd. +The Group has a clear shareholding structure. +The shareholding structure of the Group is +clear, balanced, and relatively scattered. There +is no controlling shareholder, nor de facto +controller. The Group's subsidiaries engage +in businesses such as insurance, banking, +investment, and internet; all of the subsidiaries +I have clear shareholding structures; none +of them have cross-shareholding or illegal +subscription for capital instruments. +Risk of Opaque Organization Structure +Risk of opaque organizational structure refers +to the risk of losses in the Group caused by +the complexity or opaqueness of the Group's +shareholding structure, management structure, +operational processes, and business types. +The Group has centralized the management +of branding, communication, and information +disclosure. The Group has implemented central +management of branding, communication, +and information disclosure. The Group has +developed robust rules and procedures for +brand asset management and information +disclosure, and strictly implemented them to +ensure central management and consistency of +branding. +The Group has improved its approach to +outsourcing. Currently, the Group's four +centres (Administration, Internal Control, HR, +and Finance) outsource IT services to Ping +An Technology, including IT advisory service, +development, application system operation, call +centre service, office support, and information +security; they outsource financial operations to +Ping An Financial Services, including financial +review and accounting, financial system +configuration, cash collection and payment, +financial voucher filing, tax processing, sale/ +purchase and payment of foreign exchanges, +and personal income tax declaration. The +Group has specified the information security +requirements in the outsourcing management +rules and procedures; going forward, the +Group will improve the rules and procedures +for approval, contract signing, and filing of +outsourcing. In particular, the process for +approval by the Board of Directors or a body +delegated by the Board of Directors will +be formalized, and the Group's outsourcing +contracts will be filed with the CIRC 20 business +days before contract signing. +Annual Report 2015 +The Group has constantly improved its +approach to management of CPTs. The +Group attaches great importance to CPT +management, strictly abides by laws and +regulations, and constantly improves the rules +and procedures for CPT management to ensure +the compliance of all CPTs. The Group has +established the Connected-Party Transaction +Committee, which has updated various rules +and procedures in response to changes +in regulations and internal management +requirements, specified management processes, +enhanced CPT review and management, and +developed and implemented guidelines for fair +value-based pricing to ensure fair pricing for +CPTs and prevent improper transfer of benefits. +The Group has developed a culture of strong +compliance awareness for CPTs. The Group +has improved the approach to CPT disclosure +and reporting, and disclosed and reported +CPTs in strict accordance with relevant rules +and procedures. The Group has constantly +enhanced the systems for CPT management +to increase efficiency. The Group's CPT +management systems and mechanisms have +been improved and effectively operated. +manages the subsidiaries through shareholding, +but neither participates in nor intervenes in the +subsidiaries' routine business. The subsidiaries +carry out business activities independently, and +are supervised by their respective regulators. +Second, the finance firewalls. The Group and its +subsidiaries have finance functions respectively; +senior finance managers may not take +concurrent offices at different entities within +Ping An. Each entity has clear accounts, with +independent accounting, assets, and liabilities. +Third, the information firewalls. The Group has +built a robust information security system, +and implemented consistent high standards +for information security. The subsidiaries and +employees manage the Company's information +assets in strict accordance with the information +security rules, and strictly protect the +Company's business information, trade secrets, +and intellectual properties. The Group attaches +great importance to customer data protection, +and has established strict rules and procedures +for customer data protection at the group +and subsidiary levels. Moreover, in order to +ensure effective segregation of customer data, +the Group has established robust customer +authorization rules providing that no customer +data may be used without authorization by +customers and strict approval within Ping An. +76 +Risk Management +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 75 +The Group has built robust risk firewalls. The +Group has built robust firewalls between the +Group and its subsidiaries and among its +subsidiaries, including legal-entity firewalls, +finance firewalls, and information firewalls, to +prevent risk contagion. First, the legal-entity +firewalls. The Group and its subsidiaries have +complete governance structures. The Group +itself engages in no specific business activity. It +As the Group promotes synergies in integrated +finance, in order to prevent intra-group +risk contagion, the Group has strengthened +management and coordination across the +Group by building firewalls, managing +connected-party transactions ("CPTS"), +managing outsourcing, and coordinating +the Group's branding, communication, and +information security functions. +The Group adopts the following mechanisms +and procedures to manage market risks: +Methods such as scenario analysis, +value at risk (VaR) and stress tests are +applied daily based on the characteristics +Multi-layered risk limit systems are +established according to risk baseline and +asset and liability management strategies +to ensure market risks are manageable. +The determination of risk limits thoroughly +took into account the risk management +strategies of the Group and the impact on +financial conditions; +of capital investment and market +377,662,665 +789,001,992 ++394,500,996 +H share +Number of +pledged or +frozen shares +unknown +380,060,000 +pledged shares +789,001,992 +pledged shares +Huaxia Life Insurance Co., Ltd. +Others +3.40 +440 +621,586,439 ++621,586,439 +A share +- Universal Insurance Products +Bloom Fortune Group Limited +Overseas legal person +2.77 +505,772,634 +4.32 +Overseas legal person +All Gain Trading Limited +A share +Changes in the Share Capital and +Shareholders' Profile +Shareholdings of top ten shareholders as at the end of the reporting period +Name of shareholder +Nature of shareholder +Shareholding +percentage (%) +Total number of +shares held +Change during the +reporting period (3) +Type of shares +Number of +selling-restricted +shares held +Hong Kong Securities Clearing Company Overseas legal person +32.10 +5,867,578,046 ++3,027,994,525 +H share +Nominees Limited (¹) +Shenzhen Investment Holdings Co., Ltd. State +5.27 +962,719,102 ++481,359,551 ++252,886,317 +H share +505,772,634 +pledged shares +Central Huijin Asset Management Ltd. +China Securities Finance Corporation +Limited +1.03 +188,979,751 ++128,864,004 ++43,191,199 +A share +A share +Note: (1) +(2) +(3) +Shares held by Hong Kong Securities Clearing Company Nominees Limited ("HKSCC Nominees Limited") are held on behalf +of its clients. The shares owned by All Gain Trading Limited, Bloom Fortune Group Limited and Business Fortune Holdings +Limited have been registered under the name of HKSCC Nominees Limited. In order to avoid double counting, the shares +owned by these three companies have been deducted from the shares held by HKSCC Nominees Limited. +Hong Kong Securities Clearing Company Overseas legal person +Limited (2) +Hong Kong Securities Clearing Company Limited is an institution that holds shares as a nominee shareholder of the Shanghai- +Hong Kong Stock Connect Program. +Explanation of the connected relationship or acting-in-concert relationship of the above shareholders: +All Gain Trading Limited, Business Fortune Holdings Limited and Bloom Fortune Group Limited are indirect +wholly-owned subsidiaries of CP Group Ltd., and they are of connected relationship or acting-in-concert +relationship since they are under common control. +Save as the above, the Company is not aware of any connected relationship or acting-in-concert +relationship among the above-mentioned shareholders. +Particulars of controlling shareholder and de facto controller +The shareholding structure of the Company is relatively scattered. There is no controlling shareholder, nor +de facto controller. +Information on shareholders holding more than 5% of equity interest of the Company +As at December 31, 2015, the total number of issued shares of the Company were 18.28 billion, CP Group Ltd. +indirectly held 1,752,331,636 H shares of the Company in total, representing 9.59% of the total issued shares +of the Company; Shenzhen Investment Holdings Co., Ltd. held 962,719,102 A Shares of the Company in total, +representing 5.27% of the total issued shares of the Company. +84 +During the reporting period, the capital reserve were converted into share capital and 10 bonus shares were issued for every 10 +shares to all shareholders registered on the record date as a result of the implementation of the Company's profit distribution +proposal for 2014. +257,728,008 +1.41 +State-owned legal person +State +2.65 +483,801,600 ++483,801,600 +A share +State-owned legal person +2.07 +80 ++371,424,483 +A share +Business Fortune Holdings Limited +Overseas legal person +1.43 +261,581,728 ++36,652,723 +H share +111,969,286 +pledged shares +Shum Yip Group Limited +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 83 +Annual Report 2015 +336,411 +(of which there were 331,687 +domestic shareholders) +shares +January 1, 2015 +Changes during the reporting period +December 31, 2015 +Number of +shares +Percentage (%) +Issue of +new shares +Bonus issue +Domestically listed foreign +Transfer +from reserve +Sub-total +Number of +shares +Percentage (%) +5,168,381,436 +58.12 +3. Overseas listed foreign shares 3,723,788,456 +4. +Others +Others +2. +1. RMB ordinary shares +II. Selling-unrestricted circulating shares +achieved stable growth of the total business +scale with optimized business structure, +stable quality of assets, persistent growth of +operating efficacy, significant improvement +of management, enhanced technology +systems, boosted satisfaction from customers +and employees as well as extensive brand +recognition, all of which have been driving us +towards the goal of "Best Commercial Bank". +Asset management industry has maintained +sound in 2015. With the establishment of +multi-tiered capital markets, the type of +products continue to enrich, the entire +business scale of asset management industry +grew fast with outstanding improvement for +profitability. Looking ahead to 2016, with the +level of personal wealth and the demand for +asset management increasing, the inception +of mixed-ownership reform for state-owned +enterprises, the launch of registration-based +share offering, as well as liberalization of +interest rate and exchange rate, these will bring +great opportunity for the development of our +asset management business. We will grasp the +opportunities and take full advantage of Ping +An Group's integrated finance to establish a +leading investment management platform. +In recent years, the rapid development of +internet technology has fueled the vigorous +growth across industries and continues to +extend into people's daily life. The combination +of internet and enterprises enables higher +efficiency with lower transaction costs and +also breaks the geographical constraints +for transactions. The internet finance +industry is facing both opportunities and +challenges. Opportunities are mainly from the +government's strategy of "Internet+" which +promotes the rapid and sound growth of +the internet industry and successive policies +on internet finance which boost the orderly +operation of the industry and create a favorable +policy environment for the development of +internet finance. The major challenges are +from innovation, including technological and +business model innovation. +With the upgrading of technologies such as big +data, cloud computing and face identification, +internet finance business also needs to keep +pace with the evolution of technology and +strengthen the research and the investment +on technology. In terms of business model +innovation, it requires internet finance +companies to be customer-oriented and +product-innovative to explore new business +models. In future, following the strategy of Ping. +An 3.0, we will take full advantage of the core +finance business of the Group, expand technical +innovation and strengthen external partnership, +and aligning our business processes with the +core technologies including mobile internet, +cloud computing and big data to enhance +customer experience and promote the +development of our internet finance business. +OPPORTUNITIES AND CHALLENGES FOR +FUTURE DEVELOPMENT +Amid the global economic slowdown in +2015, China's economy entered a stage of +"new normal". It made significant progress +in deepening reform, while being challenged +by economic downturn. The year of 2016 is +the beginning of China's 13th Five-Year Plan. +With growing national wealth and deepening +reform, China's economy will stay on the +track of steady and healthy development. It +has staged the substantial development for +personal financial services industry and the +enhanced integration of traditional industries +with the internet, which has presented valuable +developmental opportunities for the Company +to achieve its targeted strategic goal. +Further, while opportunities abound, the +Company still faces future developmental +challenges. On one hand, confronting +downward pressure, China's economy growth +may further slow down. On the other hand, +both traditional finance institutions and +non-traditional finance companies have actively +expedited deployment in internet finance field. +New technologies, with the internet at its core, +are developing even faster. With technological +revolution and business model innovations, +nearly all traditional businesses, including the +finance industry, are about to face massive +changes. +Confronted with opportunities and challenges, +Ping An will ensure the core finance business +maintain above-market growth and quality. +It will also take steps in strategic layout and +investment to promote future growth, and +exert great efforts on the development of the +internet finance business, achieving concurrent +development of both core finance and internet +finance businesses. +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 81 +OUR PERFORMANCE +Changes in the Share Capital and +Shareholders' Profile +INFORMATION DISCLOSED UNDER A SHARES REGULATORY REQUIREMENTS +Changes in Share Capital +Statement of shareholding changes +Unit: Shares +I. +Selling-restricted shares +Total +III. Total number of shares ++5,416,332,249(1) ++247,950,813 (2) +5,664,283,062 +During the reporting period, the total number of A shares of the Company increased by 247,950,813 and +5,416,332,249 due to the conversion of the Ping An Convertible Bonds and the conversion of the capital +reserve into share capital, respectively. The total number of H shares increased by 3,723,788,456 due to the +conversion of the capital reserve into share capital. As at December 31, 2015, the total share capital of the +Company was 18,280,241,410 shares, of which 10,832,664,498 were A shares and 7,447,576,912 were H shares. +Existing staff shares +As at the end of the reporting period, the Company had no staff shares. +82 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Convertible Bonds +As approved by the CIRC and CSRC, on November 22, 2013, the Company issued Ping An Convertible +Bonds with the principal amount of RMB26 billion, and Ping An Convertible Bonds were listed on the SSE +on December 9, 2013. For the 30 consecutive trading days during the period from November 11, 2014 to +December 22, 2014, the closing price of the Company's A shares was not less than 130% of the conversion +price of the Ping An Convertible Bonds on the relevant days (the conversion price being RMB40.63 per +share from November 11, 2014 to December 9, 2014, and RMB41.22 per share since December 10, 2014) for +15 trading days (December 2, 2014 to December 22, 2014), and according to the Prospectus in Relation to +the Public Issuance of A share Convertible Corporate Bonds (including Subordinated Terms) of Ping An +Insurance (Group) Company of China, Ltd., the redemption conditions of the Ping An Convertible Bonds +have been satisfied. +The Board of Directors is authorized by the general meeting of the Company, and the Board of Directors +then further delegated the authority to the Executive Directors of the Company to handle entirely, +individually or jointly, the matters related to the Ping An Convertible Bonds. The resolution had been +passed by all the Executive Directors of the Company to exercise the Company's right of early redemption +of the Ping An Convertible Bonds, and to redeem all the outstanding Ping An Convertible Bonds held by +holders who were registered on the redemption record date (i.e. January 9, 2015). +As at the close of trading on January 9, 2015, a total of RMB25,965,569,000 of Ping An Convertible Bonds were +converted into 629,922,613 A shares, accounting for 7.95744% of the total number of 7,916,142,092 issued shares +before conversion of Ping An Convertible Bonds. The total redemption value of the Ping An Convertible +Bonds amounts to RMB34,431,000, accounting for 0.13243% of the total value of RMB26 billion of Ping An +Convertible Bonds. +Starting from January 12, 2015, the Ping An Convertible Bonds ceased to be traded or converted; and +starting from January 15, 2015, Ping An Convertible Bonds (113005) and Ping An Converted Shares (191005) +were delisted from the SSE. +Shareholders' Information +Number of shareholders and their shareholdings +Total number of shareholders +Unit: Shareholder +Total number of shareholders +As at the end of the reporting period +(December 31, 2015) +325,472 +(of which there were 320,779 +domestic shareholders) +As at the end of the month prior to +publication of the annual report +(February 29, 2016) +Total number of shares and changes in shareholding structure of the Company +Annual Report 2015 +There was no public issuance of shares during the reporting period. +Security issuance and listing +10,832,664,498 +59.26 +41.88 ++3,723,788,456(1) +8,892,169,892 +100.00 +8,892,169,892 +100.00 ++3,723,788,456 7,447,576,912 +40.74 ++9,140,120,705 (1) ++9,140,120,705 (1) ++247,950,8132 +9,388,071,518 18,280,241,410 ++247,950,813 (2) +9,388,071,518 18,280,241,410 +100.00 +100.00 +(1) +(2) +The additional 5,416,332,249 A shares and 3,723,788,456 H shares during the reporting period resulted from the conversion of the +capital reserve into share capital in the proportion of 10 shares for every 10 shares under the Company's profit distribution proposal +for 2014. +The additional 247,950,813 A shares during the reporting period resulted from the conversion of Ping An Convertible Bonds issued by +the Company in 2013. +Share issuance of the Company +Ping An Insurance (Group) Company of China, Ltd. +The following chart shows the relationship between the Company and the ultimate controller of +shareholders holding more than 5% of equity interest of the Company: +Charoen Pokphand Group +Company Limited +8.13 +3.31 +86 +98 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. +88 +Short position +The past one year witnessed the gear-shifting +of China's domestic economy with the +significant change for business environment +of commercial banks. The trend is featured +with "emergence of structural opportunities, +co-existence of opportunities and challenges +as well as divergence among industries". While +confronting the overwhelming challenges such +as official launch of the deposit insurance +institution, the growing buzz in internet +finance and the open-up policies as well as +competition of private banking, bank industry +is also facing various opportunities resulting +from the growth-stabilizing policies, the 13th +Five-Year Plan with new concepts in economic +development, reforms in finance regulation, +upgrades in personal finance and consumption +demand as well as emerging technologies. In +response, Ping An Bank adopted the model of +smart operation and leveraged the integrated +finance platform of Ping An Group to strength +the innovation and promote management +reformation. As a result, Ping An Bank has +2015 is the year of reform for insurance +industry with a number of new policies. With +unification of pension system and liberalization +of universal insurance's minimum guaranteed +interest rate at the beginning of the year, and a +pilot reform in commercial auto insurance and +COMPANY +THE DEVELOPMENT TREND OF THE MAJOR +INDUSTRIES THAT WE ARE INVOLVED IN +AND MARKET COMPETITION FACED BY THE +The Company expects to maintain a steady +growth in its performance in 2016. The insurance +businesses are expected to keep sustainable +and solid growth. The banking business +promotes its strategic transformation steadily, +and the Company also expects more diversified +returns for its asset management business. +The internet finance business will grow rapidly. +In light of changes in the macroeconomic +environment, market competition, investment +market conditions and other factors, the +Company will make dynamic and timely +adjustments to its business development goal +to ensure the continuous improvement of +market competitiveness. +Following the concept of +"Technology-driven Finance" and the +model of "Internet + Integrated Finance +and focusing on the daily needs for +"health, food, housing, transportation and +entertainment", the Company continued +to enrich financial and daily living +scenarios, strengthened internet user +operation, improved user experience and +gradually promoted migration, to become +customers' "wealth manager, health +advisor and life companion". +We will continue to refine the integrated +financial structure and platform which +places individual client as core, further +explore and upgrade the customer +operation model, enhance our customer +experience, and thoroughly explore the +customer value to promote customer +migration and intensify synergy effect. +In compliance with existing laws and +regulations, we will actively explore and +promote overseas investment of insurance +funds, and improve the stability and +returns of our insurance fund investments +through diversification, to advance the +competitiveness of our insurance products. +an increase in death benefit for minors in the +middle of the year, followed by expansion of +the pilot reform in commercial auto insurance +and the implementation of the policies on +preferential individual income tax treatment +for commercial health insurance at the end of +2015, these policies indicated that the insurance +industry will play an increasingly important role +in social and economic development, as well as +our daily life in 2016. In 2015, China's insurance +business realized a total premium income of +RMB2,428,252 million, representing an increase +of 20.0% over 2014. Of which, premium income +from life insurance was RMB1,324,152 million; +premium income from property and casualty +insurance was RMB799,497 million; premium +income from health insurance was RMB +241,047 million; premium income from accident +insurance was RMB63,556 million. Total assets +of insurance companies were RMB12.36 trillion, +representing an increase of 21.7% as compared +with the end of 2014. In terms of premium +income, Ping An Life and Ping An Property & +Casualty are the second largest life insurance +company and the second largest property +and casualty insurance company in China, +respectively. The insurance industry is among +the fastest growing industries in China's +national economy. As Chinese economy keeps +growing and personal wealth is expanding, +such rapid growth of our insurance business is +expected to continue in future. +Prospects on Future Development +13.44 +2,457,656,226 +605,324,590 +King Ace International Limited +H +Party to s317 agreement +2,357,656,226 +Long position +31.66 +12.90 +33.00 +Ping An Insurance (Group) Company of China, Ltd. +Long position +1.34 +0.55 +corporations +Total: +(1),(2) +Party to s317 agreement +100,000,000 +Ping An Insurance (Group) Company of China, Ltd. 79 +We will continue to promote Ping An's +asset management business as a leading +investment management platform. +By leveraging strength in the Group's +integrated financial service, it offers. +customers a comprehensive range of +services which include securities and +bonds financing, security brokerage, +financial advisors and asset management, +improving the customer experience. We +will enhance the market value of our +investment projects by strengthening +our management of the post-investment +process. We will make reference to +global experience in managing our +insurance funds and further improving +our investment management system. +In 2016, Ping An Bank will continue to focus +on its strategic objective to establish the +"Best Bank". Leveraging the advantages of +the Group's integrated finance platform, +Ping An bank will integrate government, +corporate and interbank as well as +resources upstream and downstream +of the industry chain. Adhering to the +concept of "customer-centric", it will +focus on innovations in its organizational +structure and business model, and +establish its advantages in traditional +industry through product research and +technical innovation. Meanwhile, insisting +on the idea of crossover between +traditional and internet finance industry, +Ping An Bank will create new finance +propositions in the internet era. Ping An +Bank will endeavor to steadily promote +in its strategic businesses to ensure +sustained and reasonable growth in profit. +As at December 31, 2015, the Group's solvency +ratio stood at 195.4% which fully met regulatory +requirements. +Solvency refers to the Group's ability to repay +its obligations. The key goal of solvency +management is to meet statutory capital +requirements and to maintain a healthy capital +ratio to support business growth and maximize +shareholder value. +SOLVENCY MANAGEMENT +For equity investment in non-insurance areas, +the Group has developed rules, standards, and +limits, established processes for investment +decision-making, risk management, investment +review, evaluation, and reporting, and specified +procedures for activities before, during, and +after investment deals. Moreover, the non- +insurance subsidiaries strictly follow the +Company's strategic planning process to +analyse the feasibility of business strategies, +regularly review the ROCs, investment +pay-back periods, business and financial +performance, valuations, and evaluate the risk- +return profiles of various businesses. +Risk Management +OUR PERFORMANCE +Ping An Insurance (Group) Company of China, Ltd. 77 +The mechanism and processes implemented +by the Group to manage its solvency are as +follows: +Annual Report 2015 +Risk in Non-insurance Areas +The concentration risk management of +insurance and non-insurance businesses. The +Group monitors, evaluates, analyses, and +reports the concentration of its businesses in +accordance with the CIRC's rules. Regarding +the insurance business, the Group has +established the concentration risk management +system for reinsurance counterparties, +including risk limit, risk monitoring, analysis, +and warning. Regarding non-insurance +businesses, the Group, through analysing the +structures and risk profiles of non-insurance +businesses, specified the concentration risk +indicators to be monitored in the routine +risk management framework. The Group has +effectively prevented the concentration risk +through regular evaluation, monitoring, and +warning of the concentration risk in insurance +and non-insurance businesses. +The concentration risk management of +investment assets. In order to control the +concentration risk from the perspective of +investment assets categories, the Group +has established rules and procedures for +management of the concentration risk +according to the risk-return profiles of different +asset classes. The Group has appropriately +categorized the investment assets, and +specified a set of risk limits for the asset +classes according to their respective risk-return +profiles. Moreover, the Group regularly reviews +the concentration risk posed by investment +assets at the subsidiary level to prevent any +solvency risk and liquidity risk arising from +over-concentration of the Group's investment +assets in a certain asset class, counterparty, or +industry. +The concentration risk management of +business counterparties. In order to control +the concentration risk from the perspective +of business counterparties, the Group has +specified a set of single risk limits for major +counterparties based on the counterparties' +credit ratings and the Group's risk appetites. +The Group has specified credit risk limits for +its major business counterparties, including +ordinary enterprises and financial institutions, +based on the counterparties' credit ratings, the +Group's risk appetites, and the industries' risk +profiles. The Group's set of single risk limits for +major counterparties covers credit products +and investment products with credit exposures. +The concentration risk refers to risks that when +aggregated at the Group level, which may be +enough to directly or indirectly threaten the +Group's solvency position. The Group manages +the concentration risk through business +counterparty management, insurance business +management, non-insurance businesses +management, and investment management. +Concentration Risk +The Group has a transparent governance +structure. The Group has established a clear +corporate governance structure in compliance +with laws and regulations such as the Company +Law of the PRC and the Securities Law of the +PRC, with the actual conditions of the Company +taken into account. The General Meeting +of Shareholders, the Board of Directors, +the Supervisory Committee, and the senior +management have exercised their rights and +performed their obligations in accordance with +the Articles of Association. The Group itself +engages in no specific business activity. It +manages the subsidiaries through shareholding, +but neither participates in nor intervenes in the +subsidiaries' routine business. The Company +and its subsidiaries have clearly defined +roles and responsibilities of their respective +functions, which are independently operated +and well-coordinated based on checks and +balances; there is no overlap, absence, or over- +concentration of powers and responsibilities. +As an integrated financial service group +authorized by the State Council to engage +in separate operations under a listed holding +group subject to separate regulation, the Group +has established independent legal entities +that engage in insurance, banking, investment, +and internet finance respectively. Regarding +corporate governance, all the subsidiaries +in non-insurance areas carry out specialized +operations independently, and are supervised +by their respective regulators; the Group +ensures that all the non-insurance subsidiaries +are effectively segregated from the insurance +subsidiaries in terms of assets and liquidity. +Ensuring the impact on solvency is +evaluated when developing key initiatives +such as strategies, business plans, +investment decisions, and dividend +distribution; +Solvency target is a key indicator of the +Group's risk management mechanism. To +ensure the Group's solvency is maintained +at an appropriate level, a warning and +contingency system is in place against +significant changes to the solvency margin; +Including solvency as a KPI at the +Company level to be instituted from the +top-down, and used as an evaluation +criterion for business performance; +Score continue to increase. With the +vision of "becoming the leading annuity +asset management institution and leading +medical insurance and social benefits +services provider in China", the business +of Ping An Annuity has been proactively +transforming from a sole annuity business +to asset management focused on annuity, +and switching from traditional corporate +group insurance business to medical health +insurance business, mainly government +health insurance. Ping An Annuity is also +undergoing an operational shift, extending +its focus on group customers, comprising +mainly corporate clients, to governments +and their individual customers. Ping +An Health will strengthen the organic +integration of health insurance and health +management to create the No.1 brand of +health insurance and services in China. +Annual Report 2015 +Ping An Life placed customer management +at its core, sticking to the principles of +teamwork as the foundation, benevolence +as the root, customer experience and +innovation as the driving forces. It +focuses on the synergetic development +of multiple channels, namely individual +sales agents, bancassurance outlets, +telemarketing and internet marketing. +Ping Life also strives to achieve the +sustained, healthy and stable development +of the intrinsic value and business scale, +to fulfill the vision of “becoming the +most respected life insurance company +in China". Leveraging technology and +the mobile internet, Ping An Property & +Casualty will establish innovative engine +to gain unique competitive advantage and +enhance the capability of risk screening +and cost control. Meanwhile, it provided +better customer experience and improved +customer satisfaction through matching +specific products and services with +customer attributes, its Net Promoter +In 2016, the Company will remain resolute and +continue to forge ahead with the development +plans formulated by the Board of Directors +to achieve reasonable growth and optimize +its internal structure. The Company is actively +preparing for the future with a close attention +to global technological development trends, +so as to seize valuable opportunities arising +from the change of traditional finance business +model led by mobile internet technology. By +rolling out the model of "Internet + Integrated +Finance" in all industries, and adhering to the +development of "Integrated Finance +" and +"Internet +", the Company is to reach a higher +level towards the goal of being a "global leader +in personal financial services". +In 2015, the Company was committed to driving +and implementing its business plans effectively. +The four pillar businesses insurance, banking, +asset management and internet finance +maintained sound operation and sustainable +growth. We steadily enhanced profitability +and achieved the performance indicators of all +operating plans as set out last year. +Our business and operation plans remain +consistent and stable as no major changes +have been made to our long-term operating +objectives as compared with those announced +last year. +BUSINESS PLAN FOR 2016 +OUR PERFORMANCE +Prospects on Future Development +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2015 +78 +As one of the G-SIIs, Ping An is required to +follow a series of capital regulations which have +been developing by IAIS from 2019, in addition +to mandatory compliance with C-ROSS. With +support from CIRC, Ping An has been actively +engaging with IAIS in the continuing capital +rule consultation and development. With +better understanding of Chinese insurance +industry and Ping An's business model, IAIS +is able to accordingly reflect the reality of +these conditions in the global rule setting. +Positive progress has been made with Ping An's +participation. +In response to the increasingly diversified +and complicated risks in China's fast-growing +insurance market, in March 2012, CIRC +disclosed a plan to develop the China Risk +Oriented Solvency System (the "C-ROSS"). +In February 2015, C-ROSS regulations (No.1- +17) were published and the China insurance +industry started the transition period to +C-ROSS. Compared to China Solvency I, which +is more scale oriented, C-ROSS is aligned +to the international regulatory framework +and becomes risk oriented. C-ROSS +consists of three pillars, i.e. quantitative +capital requirements, qualitative regulatory +requirements, and market discipline mechanism. +C-ROSS effectively prevents systemic risks +and regional risks, and encourages capital +efficiencies. Compared to China Solvency I, +C-ROSS can more effectively identify and +assess risks, helping insurance companies +to achieve a balance between risks, values +and growth. In 2015, the Group and its major +insurance subsidiaries have set up C-ROSS +project teams to prepare for the formal +implementation of C-ROSS. +Adopting sensitivity and scenario stress +tests to pre-warn potential changes in +solvency margin. +Conducting periodic solvency projections +and dynamic solvency testing, monitoring +changes and trends on solvency margin; +Adopting a prudent asset and liability +management policy, enhance asset quality +and business operations, strengthen +capital management and focus on capital +requirements in tandem with the Group's +business growth; +3.31 +8.13 +Interest of controlled +605,324,590 +Annual Report 2015 +Ping An Insurance (Group) Company of China, Ltd. 85 +CORPORATE GOVERNANCE +Changes in the Share Capital and +Shareholders' Profile +INFORMATION DISCLOSED UNDER H SHARES REGULATORY REQUIREMENTS +Substantial Shareholders' and Other Persons' Interests and Short Positions in Shares and Underlying +Shares of the Company +As far as is known to any Directors or Supervisors of the Company, as at December 31, 2015, the following +persons (other than the Directors, Supervisors and chief executive of the Company) who had interests or +short positions in the shares or underlying shares of the Company which would fall to be disclosed to the +Company pursuant to the provisions of Divisions 2 and 3 of Part XV of the SFO, or which were recorded in +the register required to be kept by the Company pursuant to Section 336 of the SFO: +Founded on October 13, 2004, with a registered and paid-in capital of RMB21.45 billion, Shenzhen Investment +Holdings Co., Ltd. is a state wholly-owned limited liability company with the registered address of Floor +18, Investment Tower, Shennan Road, Futian District in Shenzhen, as well as having Xiong Peijin as its legal +representative. The business scope of Shenzhen Investment Holdings Co., Ltd. is as follows: investment, +operation and management of state-owned equities in enterprises in which it has either the wholly- +ownership, holding stakes or share participation through restructuring and merging, capital operating, asset +disposing etc.; real estate developments and operations with legal land usage permissions; policy-driven +and strategic investments aligned with requirements from the Shenzhen Municipal People's Government +State-owned Assets Supervision and Administration Commission; guarantee provision for state-owned +enterprises under Shenzhen municipality; other operations as permitted by the Shenzhen Municipal People's +Government State-owned Assets Supervision and Administration Commission. +Interests and short positions of substantial shareholders who are entitled to exercise or control the +exercise of 10% or more of the voting power at any general meeting of the Company +H/A Shares Capacity +Notes +Number of +H/A Shares +Nature of +interest +Percentage of +total number of +H/A shares in +issue (%) +Percentage of +total shares +in issue (%) +Charoen Pokphand Group Company +Limited +Short position +CP Group Ltd., the flagship company of CP Group, was established on September 23, 1976 in Thailand +with registered capital of 17,616,500,000 THB. Its registered address is 313 Silom Road, C.P. Tower, Bangrak, +Bangkok 10500, Thailand. Its principal businesses include agriculture and animal husbandry and food, +commercial retail and telecommunication, and also engaged in pharmacy, motorcycle, real estate, +international trade, finance, media and other businesses, by participating in various industries to realize a +mutual development and operation. The actual controller of All Gain Trading Limited, Bloom Fortune Group +Limited and Business Fortune Holdings Limited is CP Group Ltd. +CP Group was established by brothers Chia Ek Chor and Chia Siew Whooy in Bangkok, Thailand in 1921. +Originated from agriculture and animal husbandry business, the company increased its scope to production +of animal feed, fisheries, food, commercial retail, telecommunications, pharmacy, real estate, international +trade, logistics, finance, media, internet, education and industry. Currently, CP Group has made investment +in over 16 countries. The company has more than 400 subsidiaries with employees over 300,000. The +substantial shareholder of CP Group is the Chia Family, which held more than 51% shares of CP Group. CP +Group controlled its diversified business through CP Group Ltd. +53.99% +100% +Shenzhen Municipal People's Government +State-owned Assets Supervision and +Administration Commission +100% +All Gain Trading +Limited +Business Fortune +Holdings Limited +Bloom Fortune +Group Limited +Others +Other H +shareholders +Shenzhen Investment +Holdings Co., Ltd. +4.32% +1.43% +2.77% +1.07% +31.15% +5.27% +Ping An Insurance (Group) Company of China, Ltd. +Other A +shareholders +H +Interest of controlled +corporations +Name of substantial shareholder +31.66 +Interest of controlled +2,357,656,226 +Long position +31.66 +12.90 +100,000,000 +Long position +Party to s317 agreement +2,357,656,226 Long position +corporations +Total: +Party to s317 agreement +(1),(2) +(2) +2,457,656,226 +33.00 +13.44 +0.55 +H +1.34 +corporations +Dhanin Chearavanont +12.90 +Party to s317 agreement +100,000,000 +Long position +1.34 +0.55 +Total: +(1),(2) +Annual Report 2015 +33.00 +2,457,656,226 +8.13 +Short position +3.31 +(1) +Interest of controlled +13.44 +605,324,590 +June 4, 1992 +: 國平安保險公司 +The Company +was renamed +Ping An Insurance +Company of +China, becoming a +national insurance +company. +Expanding +nationwide +AN IBURANCE COMPANY OF cel +becoming its single +October 1995 +Ping An made a +breakthrough in +non-insurance +financial business by +establishing Ping An +Securities Co., Ltd. +October 8, 2002 +HSBC Group took +a stake in Ping An, +largest shareholder. +Stake acquired +by HSBC +2 +FOUT +ALERTARNE +Annual Report 2018 +To serve the country, society and public, we are +empowering China's smart city initiative by building +"1+N" platforms with our core technologies. Such +platforms now cover more than 100 Chinese +cities, including Beijing, Shanghai and Shenzhen, +as well as countries and regions along the +Belt and Road Initiative. The platforms serve +hundreds of millions of people through a variety +of applications, including fiscal management, +government administration, transportation, life, +health care, customs control, education, agriculture, +judicial activities, environmental protection, and +community governance. We help provincial and +municipal governments to address pain points and +difficulties in city governance, improve efficiency and +effectiveness, reduce urban development costs, and +help promote citizen satisfaction. +1994 +July 2006 +integrated operations platform +in Asia. +which was the largest +operations center in Zhangjiang, +Shanghai started operations, +Ping An's national integrated +May 2006 +Ping An acquired Shenzhen +Commercial Bank, which was +later renamed Ping An Bank. +Annual Report 2018 +Support +Communities +Rural +Ping An +across China at the 30th +anniversary. +In response to the +government's call for +poverty alleviation, Ping +An launched the Ping +An Rural Communities +Support (covering village +officers, village doctors +and village teachers) +in nine provinces or +autonomous regions +金”产业。 +2018 +【有机-无机 +39 +Welcomes the Listing of +香港交易所 +HKEX +HealthKonnect completed a Series A financing at +a post-money valuation of USD8,800 million. Lufax +At Ping An we empower ecosystems with +technologies. We are building five ecosystems, +covering financial services, health care, auto services, +real estate services, and smart city services. The +contribution from our technology innovation greatly +increased. In the fintech and healthtech sectors, we +have explored and developed innovative business +models and built a number of unicorns from scratch. +Several of our unicorns have completed financing to +enhance their strength. Ping An Good Doctor went +public on the Main Board of HKEX and successfully +pursued overseas expansion. OneConnect completed +a Series A financing at a post-money valuation +of USD7,500 million. OneConnect established a +subsidiary in Singapore and also began to export +technologies to overseas markets. Ping An +Through our Village Teacher Program, we built +or upgraded nearly 400 village schools, trained +nearly 5,000 village teachers, and provided distance +learning courses for tens of thousands of teachers +and students. Moreover, we established the Ping +An Volunteers Association to engage employees in +volunteer activities. As of the end of 2018, over 100,000 +employees took part in volunteer activities. +豆退化肥 +深圳市公安局,中国平安集团 +嗯合作签约 N +① 公安 +In 2018, our market cap rose above RMB1 trillion +as our strengths and achievements gained world- +wide recognition. We ranked 29th in the Fortune +Global 500 and 10th in the Forbes Global 2000 for +the first time. Our operating profit attributable +to shareholders of the parent company reached +RMB112,573 million, up 18.9% year on year. Our net +profit attributable to shareholders of the parent +company grew to RMB107,404 million, up 20.6% year +on year. With fast growing operating profit, we are +increasing dividends. The cash dividend per share +for 2018 jumped by 14.7% year on year to RMB1.72. +In addition, the Company distributed the 30th +Anniversary Special Dividend of RMB0.20 per share. +Our integrated financial business model of "one +customer, multiple products and one-stop services" +provided 184 million retail customers and 538 million +internet users with financial products and services +via cross-selling. The operating profit per customer +was RMB531. About 63.64 million retail customers held +multiple contracts with different subsidiaries of the +Group, up 34.7% from the beginning of 2018. +The year 2018 marked the 40th anniversary of +China's reform and opening-up. Also in 2018, Ping +An celebrated its 30th birthday. With the global +economic landscape changing and reshaping, +China's economy has entered a new era of +development. Technologies are advancing rapidly, +with unprecedented impacts. The global financial +services industry is also experiencing rapid and +fundamental changes, and facing huge challenges +and opportunities. Against this backdrop and with +a strong sense of mission and urgency, Ping An has +taken careful steps to manage the risks and to seize +the opportunities. As a result, we realized stable +and healthy growth in assets, revenue and profit in +2018. To embrace the opportunities ahead, we made +greater investment in our technologies at a faster +pace in the year. We continued with our "finance ++ ecosystem" transformation. We are exploring +data-driven operations and we made encouraging +progress in developing our business models and +technological innovations. +Chairman's Statement +ABOUT US +Ping An Insurance (Group) Company of China, Ltd. 3 +GOES PING AN +.com +LU陆金所 +Lufax +Ping An Group +enhanced its capital +strength by going public +June 24, 2004 +H-share +listing +PINGANPA +平安银行 +Ping An Insurance (Group) Company of China, Ltd. +in Hong Kong, which +was the largest IPO in +Hong Kong that year. +insurance policy +insurance business in China. +pioneering individual life +marketing system, +十人股中国平安签约代 +individual life insurance +Ping An introduced the +First life +Acquiring SDB +July 2011 +Ping An became the controlling +shareholder of Shenzhen +Development Bank, which later +merged with the original Ping +An Bank, was renamed Ping An +Bank, and built banking business +presence across the country. +Lufax was established as +Ping An began to build +presence in fintech and +healthtech. +2012 +ANDRION +ARROW +A-share +listing +Ping An Group was +listed on the Shanghai +Stock Exchange, which +was the world's largest +IPO of an insurance +company by then. +March 1, 2007 +2018 +2016 +2012 +2011 +2007 +2004 2006 +Ping An Life's +written premium +exceeded RMB300 +billion, and new +business premium +exceeded RMB100 +billion. +2016 +2003 +Ping An was given approval +to acquire Fujian Asia Bank, +which marked the start of its +banking business. +December 2003 +operations in China's financial +industry. +153 Consolidated Statement of Income +Consolidated Statement of Comprehensive +Income +154 +155 Consolidated Statement of Financial Position +157 Consolidated Statement of Changes in Equity +158 Consolidated Statement of Cash Flows +159 Notes to Consolidated Financial Statements +OTHER INFORMATION +316 Honors and Awards +Definitions +317 +320 Corporate Information +Cautionary Statements Regarding Forward-Looking Statements +To the extent any statements made in this report contain information that is not historical, these statements are essentially forward- +looking. These forward-looking statements include but are not limited to projections, targets, estimates and business plans that the +Company expects or anticipates will or may occur in the future. These forward-looking statements are subject to known and unknown +risks and uncertainties that may be general or specific. Certain statements, such as those including the words or phrases "potential", +"estimates", "expects", "anticipates", "objective", "intends", "plans", "believes", "will", "may", "should", and similar expressions or variations on +such expressions may be considered forward-looking statements. +Readers should be cautioned that a variety of factors, many of which are beyond the Company's control, affect the performance, +operations and results of the Company, and could cause actual results to differ materially from the expectations expressed in any of +the Company's forward-looking statements. These factors include, but are not limited to, exchange rate fluctuations, market shares, +competition, environmental risks, changes in legal, financial and regulatory frameworks, international economic and financial market +conditions and other risks and factors beyond our control. These and other factors should be considered carefully and readers should not +place undue reliance on the Company's forward-looking statements. In addition, the Company undertakes no obligation to publicly update +or revise any forward-looking statement that is contained in this report as a result of new information, future events or otherwise. None of +the Company, or any of its employees or affiliates is responsible for, or is making, any representations concerning the future performance +of the Company. +中国平安 PING AN +Dream Chaser on a New Journey +After 30 years of hard work, with flowers and fruits +To his original aspiration, the dream chaser remains true +He set sail in Shekou to explore modern insurance +He developed integrated finance with determination +Now he leads technological innovation with passion +He conducts Ping An Rural Communities Support to contribute to society +He promotes Smart City to empower the ecosystem +He seeks technological breakthroughs and advancements +Artificial intelligence, fintech and smart poverty alleviation +He enables countless use cases +By proactively applying cutting-edge technologies +80 Prospects of Future Development +This is a new day, a new beginning +Corporate Sustainability +Risk Management +MANAGEMENT DISCUSSION AND ANALYSIS +125 +Report of the Supervisory Committee +Significant Events +8 +Customer Development +12 +16 +Business Analysis +16 +20 +27 +32 +36 +42 +46 +Fintech & Healthtech Business +50 +Life and Health Insurance Business +Property and Casualty Insurance Business +Investment Portfolio of Insurance Funds +Banking Business +Asset Management Business +Analysis of Embedded Value and +Operating Profit +Liquidity and Capital Resources +61 +66 +79 +He is determined to seize the day +And seize the future +The 40th anniversary of reform and opening-up +89.35 +Number of contracts per customer (contract) +2.53 +2.32 +2.21 +2.03 +1.93 +Operating profit per customer (in RMB) +531.25 +449.69 +N/A +N/A +N/A +Proportion of customers holding multiple contracts with +different subsidiaries (%) +34.6 +28.5 +24.0 +19.0 +N/A +Proportion of the Group's new customers from internet +users within the Group's five ecosystems (%) +35.6 +40.4 +109.10 +131.07 +165.73 +183.96 +The 70th birthday of the People's Republic of China +At this critical moment, Ping An embarks on a new journey +Marching ahead with you, each family, and the nation +To pursue a better future +Ping An strives to become a world-leading technology-powered retail financial +services group. Ping An furthers "finance + technology" and pursues "finance + +ecosystem," focusing innovative technologies on two major industries of pan +financial assets and pan health care. As an industry and technology leader, Ping +An applies technologies to traditional financial businesses and five ecosystems, +namely financial services, health care, auto services, real estate services, and +smart city services. +For Ping An, now 30 years old, 2019 marks a new starting point. The Company +will continue to seek survival via competition and pursue development via +innovation. Ping An will provide customers with better services by empowering +financial services with technologies, empowering ecosystems with technologies, +and empowering financial services with ecosystems. Ping An will proceed with +the Ping An Rural Communities Support to eradicate poverty, develop rural +communities, and improve people's livelihood. +Five-Year Summary +(in RMB million) +CUSTOMER DEVELOPMENT +Number of internet users (in million) +2018/ +December +123 +31, 2018 +2016/ +December +31, 2016 +2015/ +December +31, 2015 +2014/ +December +31, 2014 +538.43 +436.39 +346.30 +241.57 +137.34 +Number of retail customers (in million) +2017/ +December +31, 2017 +22.3 +Report of the Board of Directors +147 Independent Auditor's Report +112,573 +68,252 +Operating Profit Attributable to Shareholders of +the Parent Company (in RMB Million) +Annual Report 2018 +6 +(1) Dividend per share refers to cash dividend, including final +dividend and interim dividend. +December 31, 2018 +December 31, 2017 +December 31, 2016 +637,703 +29.4% +825,173 +21.5% +1,002,456 +2018 +Embedded Value (in RMB Million) +2017 +39.0% +5.31 +18.8% +6.31 +2018 +2016 +18.9% +3.82 +94,708 +2016 +Ping An Insurance (Group) Company of China, Ltd. +This includes a final dividend of RMB1.10 per share pending +approval at the 2018 Annual General Meeting. In addition, +the Company distributed the 30th Anniversary Special +Dividend of RMB0.20 per share in the first quarter of 2018. +(2) +2018 +2017 +32.6% +67,357 +7.3% +72,294 +2018 +2016 +50,805 +Value of New Business (in RMB Million) +2017 +100.0% +1.50 +14.7% +1.72(2) +2018 +2016 +0.75 +Dividend Per Share(1) (in RMB) +2017 +38.8% +Basic Operating EPS (in RMB) +2017 +25.8% +Contents +ABOUT US +i +Five-Year Summary +1 +Introduction +2 +Ping An Milestones +4 +Chairman's Statement +6 +Business Performance at a Glance +CORPORATE GOVERNANCE +82 +Corporate Governance Report +97 +Changes in the Share Capital and +100 +Shareholders' Profile +Directors, Supervisors, Senior Management +and Employees +Technology-Powered Business Transformation +Performance Overview +FINANCIAL STATEMENTS +¥ +Expertise Makes Life Simple +2018 Annual Report +Finance Technology +974,570 +11.0% 1,082,146 +2016 +774,488 +Total Revenue (in RMB Million) +Financial Results of the Group +Business Performance at a Glance +ABOUT US +Ping An Insurance (Group) Company of China, Ltd. 5 +Annual Report 2018 +Shenzhen, China +March 12, 2019 +118 +Chairman and Chief Executive Officer +In 2018, Ping An launched the Ping An Rural Communities Support. +Li Jian, a famous singer and Ping An brand ambassador, gave an +outdoor music lesson to children in Baise, Guangxi Province. +F +山明 +“家乡与世界” +村教第一课 +12104 +唱) +Ping An has been a beneficiary of the changing +era. On turning 30, Ping An gratefully promoted +the Ping An Rural Communities Support, covering +village officers, doctors and teachers. We support +rural industrial upgrade, strengthen health care in +poor areas, and improve rural education. Through +the Village Officer Program, we input over RMB5,000 +million for poverty alleviation and aided over 15,000 +poor rural residents by the end of 2018. Of the +RMB5,000 million, RMB3,819 million was invested +in poverty alleviation bonds, benefiting millions +of people in 65 undeveloped counties in Guangxi, +Yunnan, Guizhou and Sichuan. We integrate our +financial and technological resources to support +entire industry chains in poverty-stricken areas. +We granted poverty-alleviation loans to support +oat growing and poultry raising in Ulanqab, Inner +Mongolia, where 1,995 registered poor households +increased their average income by nearly RMB3,300. +Our Village Doctor Program channeled urban medical +resources to rural areas through Al and telemedicine. +We built or upgraded over 400 village clinics, and +held over 100 free medical services programs, +providing 19,271 checkups and consultations. +The (fourth) China Smart City International Expo 2018 was held in +Shenzhen during August 21-24, 2018, co-sponsored by China Center +for Urban Development under National Development and Reform +Commission, Shenzhen Municipal Government, and Ping An. +PINGAN +PING AN +अभी +19.4 +11.8 +GROUP +105.67 +98.51 +N/A +N/A +Core tier 1 capital adequacy ratio (%) +8.54 +8.28 +8.36 +9.03 +8.64 +ASSET MANAGEMENT BUSINESS +Net profit of trust business +Assets held in trust of trust business +Net profit of securities business +3,012 +534,124 +1,680 +3,957 +652,756 +2,123 +2,322 +677,221 +2,215 +2,888 +558,435 +2,478 +2,212 +399,849 +924 +FINTECH & HEALTHTECH BUSINESS +Operating profit +7,748 +5,488 +159.45 +(3,575) +overdue (%) +1.02 +Net profit +24,818 +23,189 +22,599 +21,865 +19,802 +Net interest margin (%) +2.35 +2.37 +2.75 +2.81 +2.57 +Cost-to-income ratio (%) +30.32 +29.89 +25.97 +31.31 +36.33 +Non-performing loan ratio (%) +1.75 +1.70 +1.74 +1.45 +Provision coverage ratio for loans more than 90 days +N/A +N/A +Notes: (1) The dividend per share was RMB1.72 in 2018. In addition, the Company distributed the 30th Anniversary Special Dividend of +RMB0.20 per share in the first quarter of 2018. +NERAR KAN +ANONIRAN +WARRENTERING +Founding +of the +Company +May 27, 1988 +Ping An Insurance +Company was +established as the first +joint-stock insurance +company in China. +1988 1992 +Foreign +investors +1994 +Ping An brought on +board Morgan Stanley +and Goldman Sachs +as its shareholders, +becoming the first +financial institution in +China to have foreign +investors. +April 1996 +Ping An acquired +ICBC Pearl River Delta +Financial Trust Joint +Company, which was +then renamed Ping An +Trust & Investment +Company. +1994 +1995 +1996 +2002 +Founding of +the Group +February 14, 2003 +Ping An Insurance (Group) +Company of China, Ltd. was +established, becoming a pilot +company for integrated +RADAR ANGAN +STR+*+ NA +关于中国平安保险股份有限公司 +分业经营改革的通知 +SEX COMEDY 14 +(2) Some indicators have been disclosed for less than five years. Certain figures have been reclassified or restated to conform to +relevant periods' presentation. +i +Introduction +Ping An strives to become a world-leading +technology-powered retail financial services +group. Ping An furthers "finance + technology" and +pursues "finance + ecosystem," focusing on two +major industries of pan financial assets and pan +health care. Ping An applies new technologies to +traditional financial businesses and five ecosystems, +namely financial services, health care, auto services, +real estate services, and smart city services. Ping An +is empowering financial services with technologies, +empowering ecosystems with technologies, and +empowering financial services with ecosystems. Ping +An leverages local advantages in line with global +corporate governance standards. Ping An provides +184 million retail customers and 538 million internet +users with financial products and services under an +integrated financial business model of "one customer, +multiple products, and one-stop services." +World-leading Technology- +powered Retail Financial Services +Group +Pan Financial Assets +Finance + Technology +Pan Health Care +Finance + Ecosystem +Insurance +BANKING BUSINESS +Banking +Financial +Services +Ecosystem +Health +Auto +Care +Services +Ecosystem Ecosystem +Real +Estate +Services +Ecosystem +Smart +City +Ecosystem +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +1 +ABOUT US +Ping An Milestones +平安保险公 +※保险监督管理委员会> +Asset +Management +164.5 +269.5 +267.3 +3.82 +N/A +N/A +Equity attributable to shareholders of the parent company +556,508 +473,351 +383,449 +334,248 +289,564 +Net profit attributable to shareholders of the parent +company +107,404 +89,088 +62,394 +54,203 +39,279 +Dividend per share(1) (in RMB) +1.72 +1.50 +0.75 +0.53 +0.375 +Group comprehensive solvency margin ratio (%) +216.4 +5.31 +6.31 +Basic operating earnings per share (in RMB) +N/A +Operating return on embedded value (%) +Embedded value +Operating profit attributable to shareholders +of the parent company +Operating ROE (%) +23.7 +26.7 +21.0 +19.5 +20.0 +1,002,456 +214.9 +825,173 +551,514 +458,812 +112,573 +94,708 +68,252 +N/A +N/A +21.9 +22.0 +19.0 +N/A +637,703 +care and Technology Company Limited +210.0 +205.1 +616,319 +454,705 +330,846 +N/A +218.8 +234.1 +225.9 +219.7 +219.9 +PROPERTY AND CASUALTY INSURANCE BUSINESS +Net profit +Combined ratio (%) +Comprehensive solvency margin ratio (%) +12,274 +96.0 +13,372 +96.2 +12,700 +95.9 +12,650 +8,817 +95.6 +95.3 +223.8 +217.5 +786,633 +N/A +N/A +40,518 +LIFE AND HEALTH INSURANCE BUSINESS +Operating return on embedded value (%) +Value of new business +Embedded value +Operating profit +Residual margin +Comprehensive solvency margin ratio - Ping An Life (%) +30.8 +35.5 +27.0 +21.4 +204.9 +21.7 +67,357 +50,805 +38,420 +21,966 +613,223 +496,381 +360,312 +325,474 +264,223 +71,345 +52,824 +72,294 +平安健康醫療科技有限公司 +At Ping An we are empowering our financial services +with technologies by leveraging world-leading Al, +blockchain and cloud computing to contain cost, +boost efficiency, enhance risk management, and +improve our customer experience. As a result, our +financial offerings gained competitiveness and our +core financial businesses grew steadily. The operating +profit of the life and health insurance business was +RMB71,345 million, up 35.1% year on year. NBV rose +7.3% year on year to RMB72,294 million. We adopted +innovative agent management models and tools, +including an Al-based interview functionality, which +helped us sharply boost our agent retention rate. +Ping An Property & Casualty expanded its market +share and increased premium income by 14.6% year +on year to RMB247,444 million, with a better-than- +industry combined ratio of 96.0%. We processed +96.4% of onsite auto claim investigations within +5-10 minutes via our upgraded "510 City Superfast +Onsite Investigation" services. Ping An Bank made +significant progress in its strategic transformation +toward retail banking, which accounted for 53.0% +and 69.0% of the Bank's revenue and net profit +respectively. Ping An Bank continued to de-risk itself +and strengthen its risk compensation. +ABA +58.30 +(Stock Code: 1833) +on International Holdings Limited +威誠國際控股有限公司 +1833 PA GOODDOCTOR +3309 +On April 27, 2018, Ping An signed a strategic partnership agreement +中國平安 +The year 2019 marks the 70th anniversary of the +founding of the People's Republic of China and +is the beginning of Ping An's fourth decade, a +crucial period for our strategic transformation. We +have updated our brand logo, defining "finance + +technology" as our core businesses. In 2019, we will +maintain stable, healthy growth of core businesses, +optimize the business mix, strictly manage risks, and +build the foundation of our future. We will continue +to increase investment in technology, pursue +"finance + ecosystem," and enhance our data-driven +operations and smart risk management capabilities to +create value for customers, shareholders and society. +Competition between ecosystems is heated and the +era of smart operations has come. Technologies and +data will empower us to anticipate trends, make +timely decisions, and take actions ahead of others. +At this new starting point, Ping An will continue +to pursue "finance + ecosystem" and the all-round +development and promotion of our smart data-driven +operations. With the efforts of our outstanding staff +and the support of our shareholders, Ping An will +bravely navigate through the uncharted deep waters +ahead toward a brighter future. +(Stock Code: 8107) +HKE C +4 Annual Report 2018 +On May 4, 2018, Ping An Healthcare and Technology Co., Ltd. (Ping +An Good Doctor, 01833.HK) was successfully listed on the HKEX. +Ping An Insurance (Group) Company of China, Ltd. +Holding, a leading online wealth management +platform in China, also concluded a refinancing at +a post-money valuation of USD39.4 billion, again +favored by leading global investors. +with Shenzhen Public Security Bureau to develop "smart policing." +GE Ming (Chairman), +YIP Dicky Peter, +SUN Dongdong, +OUYANG Hui +Independent Non-Executive +Directors +The composition of the Supervisory Committee and the profile of each Supervisor have been included in +the section headed “Directors, Supervisors, Senior Management and Employees" of this Annual Report. The +details of the duty performance of the Supervisory Committee are set out in the section headed "Report of +the Supervisory Committee.” +The primary duties of the Audit and Risk Management Committee are +to review and supervise the Company's financial reporting process and +conduct risk management. The Audit and Risk Management Committee is +also responsible for reviewing any matters relating to the appointment or +removal, and remuneration of the external auditors. In addition, the Audit +and Risk Management Committee also examines the effectiveness of the +Company's internal controls, which involve regular reviews of the internal +controls of various corporate structures and business processes, and take +into account the respective potential risk and level of urgency, to ensure +the effectiveness of the Company's business operations and the realization +of its corporate objectives and strategies. The scope of such examinations +and reviews includes finance, operations, regulatory compliance and risk +management. The Audit and Risk Management Committee also reviews +the Company's internal audit plan and submits relevant reports and +recommendations to the Board on a regular basis. +Audit and Risk Management Committee +Non-Executive Director +Members +YANG Xiaoping +90 +Further, in order to enable the members of the Committee to better evaluate the financial reporting +systems and internal control procedures of the Company, all the members met with the Company's external +auditors separately twice during the year. +The Audit and Risk Management Committee also reviewed and was satisfied with the performance, +independence and objectiveness of the Company's auditors. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 89 +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. +In 2018, the Audit and Risk Management Committee held 4 meetings, which were all convened in +accordance with the Articles of Association and the Charter of the Audit and Risk Management Committee. +In particular, the Audit and Risk Management Committee reviewed the Company's annual financial +statements for the year ended December 31, 2017, the first quarterly financial statements for the three +months ended March 31, 2018, the interim financial results for the six months ended June 30, 2018 and the +third quarterly financial statements for the nine months ended September 30, 2018. Furthermore, the Audit +and Risk Management Committee convened a meeting to review the unaudited financial report for the +year 2018 and agreed to deliver it to the auditor for auditing. The Audit and Risk Management Committee +also reviewed the audited financial report for the year ended December 31, 2018 at the first meeting in 2019 +and was satisfied with the basis of preparation of the financial report, including the appropriateness of the +assumptions and accounting policies and standards adopted, and made recommendations to the Board for +their consideration. The attendance records of the members of the Audit and Risk Management Committee +are set out in the section headed "Attendance Record of Directors" of this chapter. +Annual Report 2018 +Members +YANG Xiaoping, +WANG Yongjian +During the Reporting Period, the Independent Non-executive Directors of the Company did not have any +objection on the resolutions at the Board meetings and other matters that were not submitted to the Board +meetings of the Company. +Adoption of Independent Non-executive Directors' suggestions on the Company +During the Reporting Period, the Independent Non-executive Directors made constructive advice and +suggestions in respect of the shareholders and the Company as a whole, including but not limited to +corporate governance, reform and development, business operations, risk management and internal +control; particularly, attention was paid to the legitimate interests of the minority shareholders in the +decision-making process. All of their opinions and recommendations were adopted by the Company. +SPECIALIZED COMMITTEES UNDER THE BOARD +The Board has established four specialized committees, namely the Strategy and Investment Committee, +the Audit and Risk Management Committee, the Remuneration Committee and the Nomination Committee. +The details of the roles, functions and the composition of each of these specialized committees are set out +below. +Strategy and Investment Committee +The primary duties of the Strategy and Investment Committee are +to conduct research and provide suggestions to the Board for their +consideration in relation to major investments, property transactions, +financing, major capital operations, asset management projects, +production and operation projects and so on, and also to promptly +monitor and track the implementation of investment projects approved +by the general meetings or the Board, and promptly notify all Directors of +any significant progress or changes in process. +In 2018, the Strategy and Investment Committee held 2 meetings, which +were convened in accordance with the requirements of the Articles of +Association and the Charter of the Strategy and Investment Committee. +The 2018 Work Plan of the Company, the Company's 2017 Annual Plan +Implementation Evaluation Report, the Resolution on the Suggestion +to General Meeting concerning Grant of General Mandate to the Board +to Issue Additional H Shares, and the Resolution on Issuing the Debt +Financing Instruments were deliberated and approved. The attendance +records of each member of the Strategy and Investment Committee are +set out in the section headed "Attendance Record of Directors" of this +chapter. +Corporate Governance Report +Executive Director +MA Mingzhe (Chairman) +Independent Non-Executive +Directors +YIP Dicky Peter, +WONG Oscar Sai Hung, +GE Ming +Non-Executive Directors +88 +According to the resolutions of the 2017 Annual General Meeting of the Company, the Company +reappointed PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers (hereinafter refer to +as "PricewaterhouseCoopers") as the auditors of the Company's financial statements under CAS and IFRS, +respectively for the year 2018. PricewaterhouseCoopers has been engaged as the Company's auditor for six +consecutive years. During the Reporting Period, the remuneration to be paid to PricewaterhouseCoopers is +set out as follows: +18 +Audit services for financial statements audits, reviews and agreed upon procedures +Audit services for internal control +Corporate Governance Report +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 91 +Annual Report 2018 +In 2018, the Nomination Committee held 4 meetings, which were convened in accordance with the +requirements of the Articles of Association and the Charter of the Nomination Committee. The meeting +deliberated and recommended the director candidates, the Chairman and Vice Chairman of the 11th +Board and the Senior Management, deliberated and approved the Resolution on Improving the Decision +Mechanism and Organization System of the Executive Committee of the Company and also reviewed the +Annual Review Report of the Structure of the Board for 2017. The attendance records of each member +of the Nomination Committee are set out in the section headed "Attendance Record of Directors" of this +chapter. +The Nomination Committee also developed and followed the Board Diversity Policy, so as to ensure the +Board members reach a balance in terms of skills, experience and diversified visions, and to elevate the +efficiency of the Board and maintain a high level of corporate governance. All appointments under the +Board are made on a merit basis with due regard for the benefits of diversity of the Board members. +Selection of candidates will be based on a range of diversity aspects, including but not limited to gender, +age, cultural and educational background, experience (professional or otherwise), skills and knowledge. +The ultimate decision will be made upon the merits and contribution that the selected candidates will +bring to the Board. In 2018, in addition to candidates with extensive experience in law and accounting, +the Nomination Committee also recommended an Independent Non-executive Director candidate with +profound experience in technology to the Board to support the Company's strategic development. The +nomination was approved by the second extraordinary general meeting for 2018 on December 14, 2018, and +shall become effective upon the CBIRC's approval of his qualification as Director. +MA Mingzhe, +REN Huichuan +Executive Directors +SUN Dongdong (Chairman), +WONG Oscar Sai Hung, +OUYANG Hui +Independent Non-Executive +Directors +Members +The nomination of Directors is considered with reference to an +individual's business acumen and undertakings, academic and professional +achievements and qualifications, experience and independence, having +regard to the Company's activities, assets and management portfolio. The +Nomination Committee is delegated with the task of actively considering +the needs of the Company at the Directors' level and senior management's +level, studying the criteria and procedure for selecting directors and +senior management. After considering and identifying appropriate +candidates, the Nomination Committee then makes recommendations to +the Board and implements any decisions and recommendations of the +Board in relation to appointments. The aim and principal objective of +the Nomination Committee are to ensure that there remains a dedicated, +professional and accountable Board to serve the Company and its +shareholders. +The primary duties of the Nomination Committee are to review, advise +and make recommendations to the Board regarding candidates to fill +vacancies on the Board and senior management. +Nomination Committee +Ping An Insurance (Group) Company of China, Ltd. +THE EXECUTIVE COMMITTEE +(in RMB million) +SUPERVISORY COMMITTEE AND SUPERVISORS +In 2018, the Remuneration Committee held 3 meetings, which were all convened in accordance with +the requirements of the Articles of Association and the Charter of the Remuneration Committee. The +Committee deliberated and approved the Proposal on Reviewing the Remuneration of the Company's +Senior Management, the Proposal on Reviewing the Company's 2017 Corporate Governance Report - +Incentive and Restraint Mechanism, and the Proposal on Reviewing the Implementation of the Long-term +Service Plan. In addition, the Committee also reviewed reports including the Report on the Participation +in the 2018 Key Employee Share Purchase Scheme by the Group's Senior Management, the Report on +the Settlement of Bonus for the Group's Senior Management for 2017, the Performance Report of the +Remuneration Committee of the Board for 2017, the Report on Awarding Long-term Incentives of 2017 +to the Group's Senior Management, the Report on the Settlement of the 2015 Long-term Incentives for +the Senior Management of the Group and the Report on the Government's Talent Incentive Policies. +Attendance of meetings by the members of the Remuneration Committee is set out in the section headed +"Attendance Record of Directors" of this chapter. +Other assurance services +Non-assurance services +Total +77 +8 +7 +Objections of Independent Non-executive Directors on relevant matters of the Company +110 +Remuneration Committee +The primary duties of the Remuneration Committee is to determine, with +delegated responsibility by the Board, the specific remuneration packages +of the Company's Executive Directors and senior management, including +benefits in kind, pension rights and compensation payments, and to make +recommendations to the Board on the remuneration of Non-executive +Directors. The Remuneration Committee also advises the Board in relation +to establishing a formal and transparent procedure for developing +remuneration policy in respect of those individuals, considering and +approving remunerations based on performance and market conditions, +with reference to the corporate goals and objectives set forth by the +Board. In particular, the Remuneration Committee is delegated with +the specific task of ensuring that no Director or any of his associates +is involved in deciding his own remuneration. Where the remuneration +of a member of the Remuneration Committee is to be determined, that +member's remuneration should be determined by the other members of +the Committee. +Members +Independent Non-Executive +Directors +YIP Dicky Peter (Chairman), +SUN Dongdong, +GE Ming, +OUYANG Hui +Non-Executive Director +Soopakij CHEARAVANONT +Annual Report 2018 +Attendance of Independent Non-executive Directors at the Board meetings and the general meetings +The details of the attendance of Independent Non-executive Directors at the Board meetings and the +general meetings during the Reporting Period are set out in the section headed “Attendance Record of +Directors" of this chapter. +Fees payable +CORPORATE GOVERNANCE +In the day-to-day operations of the Company, the Company has put in place a robust management +system and structure, and has established various positions and organs such as the Co-Chief Executive +Officers (Co-CEOs), President, Executive Committee and management committees. Decisions on all +material matters are subject to complete and stringent deliberation and decision-making procedures in +order to ensure that the Chief Executive Officer can perform his duties properly and effectively. +Since the establishment of the Company, the business and operating results have maintained +continuous, steady and fast growth, and the management model has been widely recognized. All +along, the Chairman of the Board has assumed the role of the Chief Executive Officer of the Company. +Under the leadership of Chairman of the Board and the Chief Executive Officer of the Company, +Co-Chief Executive Officers practice unified leadership of the retail customers' integrated financial +business, the corporate customers' integrated financial business and the technology business of +the Company respectively, and allocate responsibilities professionally. This model has proven to be +reliable, efficient and successful. Therefore, the continuity of this model will be beneficial to the future +development of the Company. +There is clear division of responsibilities of the Board and the management as set out in the Articles of +Association. +In light of the above, the Board is of the opinion that the Company's management structure is able to +provide the Company with effective management and, at the same time, protect the shareholders' rights +to the greatest extent. Accordingly, the Company does not intend to separate the roles of the Chairman of +the Board and the Chief Executive Officer at the moment. +Compliance with the Model Code +In August 2007, the Company adopted a code of conduct regarding securities transactions by Directors +and Supervisors of the Company ("Code of Conduct"), which was amended in October 2018, on terms no +less exacting than the required standard set out in the Model Code. Specific enquiry has been made to all +Directors and Supervisors of the Company who have confirmed that they had complied with the required +standards set out in the Model Code and the Code of Conduct for the period from January 1, 2018 to +December 31, 2018. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +93 +CORPORATE GOVERNANCE +Corporate Governance Report +ESTABLISHMENT AND PERFECTION OF THE INTERNAL CONTROL SYSTEM +The Company has been committed to establishing internal controls in line with international standards +and regulatory requirements, and improving internal controls in response to risks and environments. With +its local advantages, the Company implements corporate governance in line with international standards, +upholds the compliance philosophy of “Laws + 1”, and constantly enhances its risks control to ensure that +the Group and its subsidiaries abide by laws and regulations in their business activities, to keep single and +accumulated residual risks at levels acceptable to the Company, and to promote sustainable growth of the +insurance, banking, investment and fintech & healthtech businesses, as well as that of the Group. +Regarding the management framework for internal controls, the Company has a robust and well-staffed +internal control management system in place with well-defined roles and responsibilities in line with +applicable laws and regulations as well as business and risk control requirements. The Board is responsible +for establishment, improvement, and implementation of internal controls. The Audit and Risk Management +Committee under the Board monitors and assesses the implementation of internal controls, coordinates +audits of internal controls, and oversees other relevant work. The Supervisory Committee supervises the +establishment and implementation of internal controls. The Risk Management Executive Committee under +the Group Executive Committee (the management) sets risk management targets, basic policies and rules, +monitors risk exposures and available capital, and supervises risk management systems of subsidiaries and +business units. The Company has established robust internal control policies and procedures, and specified +the internal control targets, responsibilities and procedures to provide guidelines for business activities and +operations. +Regarding internal control operations and assessment, the Company continued to act in accordance with +the Basic Norms for Internal Controls of Enterprises and relevant guidelines, meet regulatory requirements, +and improve its governance structure, firewall management, connected-party transaction management, +anti-money laundering management, operational risk management and other procedures. The Group and its +members improved risk management through data foundation, technologies and management methods. We +have developed or introduced data analysis models through technologies, monitored risks, and promoted +targeted compliance reviews. We urged departments concerned to remedy issues and risk events +identified, draw inferences from one instance, manage risks at earlier stages, and achieve risk information +transfer and risk management jointly with the first line of defense. Besides, we tested the smart internal +controls over standard procedures, piloted robotic process automation (RPA) in the internal control +process, expanded the sampling range and randomness, reduced the manual workload, and improved +internal control test efficiency. We have been developing a long-term mechanism of terminal information +security management and a terminal smart dashboard platform, and using tools and rule models to +optimize strategies and review their implementation, so as to improve the Company's information security +management. In line with the Guidance for the Internal Control of Insurance Funds and its supplementary +implementation guidelines, the Company reviewed risks in operations of insurance funds and internal +controls, developed an internal control framework for insurance funds, and improved its internal control +of insurance funds. In addition, the Company trained its employees on internal control assessment +methodology, process, practice and platforms, implemented the compliance and internal control appraisal, +and promoted the day-to-day operation in which "everyone is involved in internal controls, everyone is +responsible for compliance, and internal controls have been integrated in the business and processes." +Since the Company brought in international strategic investors (The Goldman Sachs Group, Inc. +and Morgan Stanley) in 1994, the Company has built up a Board structure of international standard. +In terms of the composition of the Board, the Company has reached an international, diversified +and professional level, and the Company has established a very structured and strict operation +system and a set of meeting procedural rules. The Chairman, as a convener and chairperson of the +Board meetings, does not have any special powers different from those of other directors in the +decision-making process. +94 +Annual Report 2018 +Corporate Governance Report +Ping An Insurance (Group) Company of China, Ltd. +Chairman of the Board and the Chief Executive Officer of the Company +The Code Provision A.2.1 of the Corporate Governance Code provides that the roles of the Chairman and +Chief Executive Officer shall be separate and may not be performed by the same individual. However, +after considering the relevant principle of the Code Provision A.2.1 of the Corporate Governance Code and +examining the management structure of the Company, the Board is of the view that: +1. +2. +== +None of the Directors is aware of any information that would reasonably indicate that the Company did not +meet the applicable Code Provisions set out in the Corporate Governance Code for any part of the period +from January 1, 2018 to December 31, 2018 save as disclosed below. +During the Reporting Period, the Board held meetings to review the Company's compliance with the +Corporate Governance Code and the contents disclosed in the Corporate Governance Report. +The Board is responsible for performing the corporate governance duties set out in the terms of reference +in the Code Provision D.3.1 of the Corporate Governance Code. +Our Compliance with the Corporate Governance Code +A proposal was made to amend the Articles of Association at the 2018 second extraordinary general +meeting of the Company. The details of the proposed amendments are listed in the circular and the +meeting material dated November 16, 2018 which were published on the websites of HKEX (www.hkexnews. +hk) and SSE (www.sse.com.cn), respectively. As at December 31, 2018, the proposed amendments did not +come into effect and were still subject to the approval by the relevant regulatory authorities. +A proposal was made to amend the Articles of Association at the 2018 first extraordinary general meeting +of the Company. The amendments have been approved by the relevant regulatory authorities and became +effective during the Reporting Period. The valid Articles of Association after the amendments was +published on the website of HKEX (www.hkexnews.hk) on August 8, 2018 and the website of SSE (www.sse. +com.cn) on August 9, 2018. +3. +OTHER MATTERS REGARDING CORPORATE GOVERNANCE IN THE REPORTING PERIOD +Amendments Made to the Articles of Association +The Company has established an Executive Committee, which is the highest execution authority under the +Board. The primary duty of the Executive Committee is to review the Company's internal business reports, +the Company's policies in relation to investment and profit distribution and the Company's management +policies, development plans and resources allocation plans. The Executive Committee is also responsible +for making management decisions in relation to matters such as material development strategies, +risk control compliance, capital allocation, synergy and brand management. In addition, the Executive +Committee is also responsible for reviewing the business plans of the subsidiaries of the Company and +evaluating the financial performance of the subsidiaries. The Company has also established 9 management +committees under the Executive Committee, including the Budget Management Committee, the Investment +Management Committee, the Risk Management Executive Committee, the Investor Relations Management +Committee, the Connected-party Transaction Management Committee and the Technology Development +Committee. +4. +Annual Report 2018 +92 +Regarding anti-money laundering (AML) management, in 2018, the Group took the opportunity of receiving +the fourth round of mutual evaluations by the Financial Action Task Force (FATF) to thoroughly assess the +compliance and effectiveness of its AML management and improve the AML management framework based +on the evaluation results. We strictly followed the AML policies and regulations, improved the AML internal +control rules, and optimized the money laundering risk evaluation framework and the blacklist monitoring +mechanism. We also carried out AML inspections, strengthened AML performance appraisal, internal and +external publicity and industry exchanges, and accelerated the development of interdisciplinary talent to +secure our leading position in the industry. In addition, in order to effectively control the money laundering +risk, we followed a technology-powered path for AML management, prioritized the R&D of smart products +for customer identification, institutions' money laundering risk evaluation and regulation analysis, used +artificial intelligence (AI) to enhance the identification of suspicious transactions, and upgraded AML +management approaches. +Annual Report 2018 +The Independent Non-executive Directors of the Company conscientiously performed their duties +and responsibilities conferred by the Articles of Association, promptly learnt the important operation +information of the Company, paid close attention to the development of the Company and actively +attended the meetings of the Board during the Reporting Period. After a due review of the external +guarantees of the Company in 2017, the Independent Non-executive Directors of the Company believed +that the Company had exerted stringent control over risks associated with external guarantees and +that the external guarantees were in compliance with relevant laws and regulations and the Articles of +Association. The Independent Non-executive Directors of the Company have conscientiously reviewed +and provided independent opinions to agree with the matters regarding provision of assured entitlement +to the H shareholders only for the overseas listing of Ping An Good Doctor, profit distribution, significant +changes in accounting estimates, changes in accounting policies, recommendation of director candidates, +shareholders' return plan for the next three years, connected transaction, implementation of the long-term +service plan, buy-back of the shares of the Company and the relevant authorization, and improvement of +the decision-making mechanism and organization system of the Executive Committee of the Company +which were put forward by the Board during the Reporting Period. +Chairman and Chief Executive Officer +The 11th Board includes 5 Independent Non-executive Directors, reaching one-third of the total number +of the members of the Board, which is in compliance with the requirements under the regulatory rules +of the Company's listing jurisdictions. All the Independent Non-executive Directors of the Company are +professionals with extensive experience in fields including economics, finance, accounting and law, crucial +to sustainable development of the Company. All Independent Non-executive Directors meet the specific +independence requirements as set out in the regulatory rules of the Company's listing jurisdictions, and +have presented their annual confirmation on independence to the Company. Therefore, the Company +continues to believe that they are independent. The Independent Non-executive Directors owe fiduciary +duties to the Company and its shareholders, and are especially responsible for protecting the non- +controlling interests. They are playing a significant check-and-balance role in the decision-making of the +Board and a key part in the corporate governance of the Company. +Shenzhen, PRC +In 2018, all Directors of the Company attended professional training with topics covering corporate +governance, regulations and the Company's businesses and training organized by the Insurance Association +of China regarding Insurance asset-liability management, tax policy for insurance industry. In addition, Mr. +Liu Chong attended training related to accounting organized by Ministry of Finance, and Mr. Yip Dicky +Peter attended training related to the Belt and Road Initiative organized by Hong Kong Trade Development +Council. +Ma Mingzhe +During the Reporting Period, and under the arrangement of the Company, all Directors of the Company +actively participated in continuous professional development by attending external training or seminars, +attending in-house training or reading materials on various topics, to develop and refresh their knowledge +and skills, which ensure that their contribution to the Board remains informed and relevant. The Directors +have provided records of training to the Company. +All Directors of the Company have received a comprehensive Service Manual for the Performance of Duties +upon their first appointment, so as to ensure their understanding of the business and operations of the +Group and their responsibilities and obligations under the listing rules and relevant regulatory requirements. +The Service Manual for the Performance of Duties is updated regularly. +Continuous professional development of the Directors +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +96 +Ping An Insurance (Group) Company of China, Ltd. +The Company also continually provides information including updates on statutory and regulatory +requirements and the business and market changes to all Directors to facilitate the performance of their +responsibilities and obligations under the listing rules and relevant statutory requirements. +By order of the Board +Performance of Duties by Independent Non-Executive Directors +As disclosed above, in 2018, the Audit and Risk Management Committee held 4 meetings, in which the +Group's risk management and internal control systems were reviewed. Through the Audit and Risk +Management Committee, the Board has conducted annual review of the effectiveness of the Group's risk +management and internal control systems for the year ended December 31, 2018, covering all material +financial, operational and compliance controls, and it has considered the Group's risk management and +internal control system are effective and adequate. +Regarding the management framework for internal audit and supervision, in 2018, we continued +to implement an independent, vertical and centralized approach to internal audits, and facilitated +development of the Group-level risk monitoring system and application of Al. Moreover, in accordance +with the "finance + technology" development strategy, we continued to build an integrated, smart online +monitoring framework for internal audit risks, and developed a smart internal audit system named "Ping +An Shield" to give early warnings and take actions in time, repair the loopholes and recover the loss at +the first time. Keeping abreast of changes in the external environment and internal strategies, we sped up +audit transformation and integrated audit advisory services with high-risk event disposal, driven by risk +monitoring and remote models. Novel tools were applied to identify and handle risks while fortifying the +internal control basis. Meanwhile, we tightened controls over major risks and optimized the mechanism +of 24/7 emergency response, so as to effectively prevent and mitigate risks in a timely manner and help +achieve healthy business development. +In 2018, the Company's internal control evaluations covered the following businesses and matters: corporate +governance, organizational structures, development strategies, human resources, corporate culture, social +responsibilities, sales management, insurance fund utilization, treasury management, actuarial management, +investment and financing management, operations management, financial management, asset management, +engineering management, document and chop management, inquiries, complaints and outbound calls to +customers, information system management, information and communication, and internal supervision. We +paid close attention to the following high-risk areas: sales management, insurance fund utilization, treasury +management, actuarial management, investment and financing management, operations management, +financial management, and information system management. In 2018, the Company maintained the +effectiveness of internal controls over financial reporting in all major aspects in accordance with the Basic +Norms for Internal Controls of Enterprises and relevant rules. The Internal Control Assessment Report for +2018 has been approved by the Board of Directors. The Company has engaged PricewaterhouseCoopers +Zhong Tian LLP to audit the effectiveness of internal controls over financial reporting as well as the +effectiveness of internal controls over matters other than financial reporting. PricewaterhouseCoopers +Zhong Tian LLP has issued the Internal Control Audit Report. +In the year ended December 31, 2018, the Company conducted corporate governance activities and +improved the corporate governance structure in line with realities and in strict accordance with applicable +laws including the Company Law of the People's Republic of China, the Securities Law of the People's +Republic of China, applicable regulations, and principles set out in the Corporate Governance Code. The +General Meeting of Shareholders, the Board of Directors, the Supervisory Committee, and the senior +management exercised their respective rights and performed their respective obligations in accordance +with the Articles of Association. The Company had a robust, effective internal control system in place. The +Company disclosed relevant information in a truthful, accurate and complete manner. No breach of laws or +regulations occurred in the Reporting Period. +Ping An Insurance (Group) Company of China, Ltd. 87 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 95 +CORPORATE GOVERNANCE +For details of the Company's internal controls, please refer to the Internal Control Assessment Report of +Ping An for 2018 and the Internal Control Audit Report on Ping An for 2018 released on the same date as +this report on the website of SSE (www.sse.com.cn). +RISK MANAGEMENT +The Company regulates the handling and dissemination of inside information as set out in various inside +information disclosure procedures to ensure inside information remains confidential until the disclosure of +such information is appropriately approved, and the dissemination of such information is efficiently and +consistently made. +Corporate Governance Report +Based on the above disclosure, appropriate policies and controls have been designed and established to +ensure that assets are safeguarded against improper use or disposal, that relevant laws, regulations and +rules are adhered to and complied with, that reliable financial and accounting records are maintained in +accordance with relevant accounting standards and regulatory reporting requirements, and that key risks +that may impact on the Group's performance are appropriately identified and managed. The systems and +internal controls can only provide reasonable but not absolute assurance against material misstatement +or loss, as they are designed to manage, rather than eliminate the risk of failure to achieve business +objectives. +The Board acknowledges its responsibility for overseeing the Group's risk management and internal control +systems and reviewing their effectiveness at least annually through the Audit and Risk Management +Committee. The Audit and Risk Management Committee assists the Board in fulfilling its oversight and +corporate governance functions in the Group's financial, operational, compliance, risk management and +internal controls, as well as the role in monitoring and governing finance and internal audits. +March 12, 2019 +The Company has always taken risk management as a core part of its day-to-day activities and operations. +We take steady steps to build a comprehensive risk management system that is aligned with the strategies +and operations of the Company. We keep optimizing our risk management framework and standardizing +our risk management procedures, while adopting both qualitative and quantitative risk management +methodologies to identify, evaluate and mitigate risks to facilitate sustainable and healthy development of +the businesses of the Company. +For details of the Company's risk management, please refer to the chapter of "Risk Management” in this +annual report. +Ms. IP So Lan +Other positions held with the Group +Mr. Sun is a Director of Ping An Life, Ping An Property & Casualty, Ping An +Annuity and Ping An Asset Management. +Other major offices +Mr. Sun is a Non-executive Director of China Insurance Security Fund Co., +Ltd., and an Independent Non-Executive Director of Haichang Ocean Park +Holdings Ltd. +Past offices +Since joining the Company, Mr. Sun has been the General Manager of the +Management Department, Senior Vice President, Executive Vice President, +and Vice Chief Executive Officer of the Company, and the Chairman of the +board of directors of Ping An Bank. +Prior to joining the Company, Mr. Sun was the Head of the Wuhan Branch +of the PBC, the Deputy General Manager of the Wuhan Branch Office of +the People's Insurance Company of China and the General Manager of +Wuhan Securities Company. +Mr. Sun was a Non-executive Director of China Vanke Co., Ltd. +Diploma in Finance from Zhongnan University of Economics and Law +(previously known as Zhongnan University of Economics) +102 +Annual Report 2018 +Mr. XIE Yonglin +Term of office: May 2018-2021 election +Education background and qualifications +Working experience +Joined the Company in 1990, +Mr. SUN Jianyi +Mr. MA Mingzhe +Mr. YAO Jason Bo +Mr. CHEN Kexiang +Ms. TAN Sin Yin +100 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +101 +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +MAJOR WORKING EXPERIENCE AND CONCURRENT POSITIONS OF DIRECTORS, SUPERVISORS, SENIOR +MANAGEMENT AND KEY PERSONNEL +Directors +Mr. MA Mingzhe +Founder of the Company +Chairman and CEO (Executive Director) +Aged 63 +Director since March 1988 +Term of office: May 2018-2021 election +Since the establishment of the Company, Mr. Ma has successively served as +the President, Director, and concurrently as the Chairman and CEO of the +Company, and has been fully involved in the operations and management +of the Company. +Prior to founding the Company, Mr. Ma was the Deputy Manager of China +Merchants Shekou Industrial Zone Social Insurance Company. +Education background and qualifications +Doctorate degree in Money and Banking from Zhongnan University +of Economics and Law (previously known as Zhongnan University of +Economics) +Mr. SUN Jianyi +Senior Vice Chairman (Executive +Director), Executive Vice President +Aged 66 +Director since March 1995 +Mr. LEE Yuansiong +Other major offices +0 +104 +Directors, Supervisors, Senior +Management and Employees +Mr. YAO Jason Bo +Executive Director, Executive +Vice President, Chief Financial +Officer, Chief Actuary +Aged 48 +Joined the Company in 2001 +Director since June 2009 +Term of office: May 2018-2021 election +Other positions held with the Group +Mr. Yao is a Director of a number of controlled subsidiaries of the +Company including Ping An Bank, Ping An Life, Ping An Property & +Casualty and Ping An Asset Management. +Other major offices +Mr. Yao serves as a Non-executive Director of Lufax Holding, Ping An Good +Doctor and OneConnect Financial Technology Co., Ltd. +CORPORATE GOVERNANCE +Past offices +Prior to joining the Company, Mr. Yao served in Deloitte Touche Tohmatsu +as a consulting actuary and Senior Manager. +Education background and qualifications +MBA degree from New York University +Fellow of the Society of Actuaries (FSA) +Ms. CAI Fangfang +Executive Director, Chief Human +Resources Officer +Aged 45 +Joined the Company in 2007 +Director since July 2014 +Term of office: May 2018-2021 election +Mr. REN Huichuan +Ms. CAI Fangfang +Ms. Cai is a Director of a number of controlled subsidiaries of the Company +including Ping An Bank, Ping An Life, Ping An Property & Casualty and +Ping An Asset Management. +Other positions held with the Group +Mr. Yao served as the Senior Vice President of the Company from June +2009 to January 2016. Prior to that, Mr. Yao successively held positions +of the Deputy General Manager of the Product Centre, the Deputy Chief +Actuary, the General Manager of the Planning Department, the Deputy +Financial Officer and Financial Director of the Company. +103 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Mr. LEE Yuansiong +Executive Director, Co-CEO, Executive +Vice President, Chief Insurance +Business Officer +Aged 53 +Joined the Company in 2004 +Director since June 2013 +Term of office: May 2018-2021 election +Other positions held with the Group +Mr. Lee is a Director of a number of controlled subsidiaries of the Company +including Ping An Property & Casualty, Ping An Life, Ping An Annuity and +Ping An Health. +Other major offices +Mr. Lee serves as a Non-executive Director of Ping An Good Doctor and +HealthKonnect Medical and Health Technology Management Company Ltd. +Past offices +Mr. Lee served as the Special Assistant to the Chairman of Ping An Life +from February 2004 to March 2005, President of Ping An Life from March +2005 to January 2010 and Chairman of Ping An Life from January 2007 to +February 2012. +Prior to joining the Company, Mr. Lee was a Senior Vice President of +Prudential Taiwan Branch and the President of Citic-Prudential, etc. +Education background and qualifications +Master's degree in Finance from The University of Cambridge +Mr. REN Huichuan +Executive Director, President +Aged 49 +Joined the Company in 1992 +Director since July 2012 +Term of office: May 2018-2021 election +Other positions held with the Group +Mr. Ren is the Chairman of Ping An Trust, a Director of a number of +controlled subsidiaries of the Company including Ping An Property & +Casualty, Ping An Life, and Ping An Asset Management. +Mr. Ren is a member of the Council of Shenzhen Finance Institute. +Past offices +Mr. Ren served as a Senior Vice President of the Company from June +2010 to March 2011, the Chief Insurance Business Officer of the Company +from June 2010 to December 2010, and was appointed as an Employee +Representative Supervisor of the Company from March 2009 to March 2010. +Mr. Ren served as the Chairman and Chief Executive Officer of Shenzhen +Wanlitong Internet & Information Technology Co., Ltd. from February 2015 +to December 2015, the Chairman and Chief Executive Officer of Ping An +Property & Casualty from April 2007 to May 2011. Before that, Mr. Ren was +the Assistant to the President and Financial Director of the Company, the +Assistant Director of the Development and Reform Center, Vice President +of Ping An Property & Casualty and the Assistant Manager of the property +& casualty Insurance business of the Company. +Education background and qualifications +MBA degree from Peking University +Ping An Insurance (Group) Company of China, Ltd. +From left to right: +547,459,336 +CORPORATE GOVERNANCE +Overseas legal person +3.91 +714,663,997 +H Share +485,202,650 +pledged shares +714,663,997 +pledged shares +Hong Kong Securities Clearing Company +Others +3.89 +710,541,257 ++315,630,799 +A Share +New Orient Ventures Limited +Limited (5) +Others +2.99 +Other major offices +-147,375,226 +A Share +Limited +Central Huijin Asset Management Ltd. +Others +2.65 +483,801,600 +A Share +Shum Yip Group Limited +China Securities Finance Corporation +H Share +-11,262,534 +717,306,596 +Shareholding +percentage +Total number +of shares held +Name of shareholder +Nature of shareholder(¹) +(%) +Changes +during the +Reporting Period +Type of shares +Hong Kong Securities Clearing Company +Nominees Limited (3) +Overseas legal person +32.78 +5,991,668,030(4) ++10,820,538 +H Share +Number of +selling-restricted +shares held +(shares) +Number of pledged +or frozen shares +(shares) +Unknown +Shenzhen Investment Holdings Co., Ltd. +State +5.27 +962,719,102 +A Share +341,740,000 +pledged shares +Business Fortune Holdings Limited +Overseas legal person +3.92 +State-owned legal person +Directors, Supervisors, Senior +Management and Employees +1.41 +A Share +As at December 31, 2018, CP Group Ltd. indirectly held 1,680,755,534 H shares of the Company in total, +representing 9.19% of the total share capital of the Company; Shenzhen Investment Holdings Co., Ltd. held +962,719,102 A Shares of the Company, representing 5.27% of the total share capital of the Company. +The following chart shows the relationship between the Company and the ultimate controller of +shareholders holding more than 5% of equity interest of the Company: +Charoen Pokphand Group +Company Limited +100% +Shenzhen Municipal People's Government +State-owned Assets Supervision and +Administration Commission +100% +Business Fortune +Holdings Limited +New Orient +Ventures Limited +Others +Other H +shareholders +Shenzhen Investment +Holdings Co., Ltd. +Information on shareholders holding more than 5% of equity interest of the Company +3.92% +1.36% +31.55% +5.27% +Ping An Insurance (Group) Company of China, Ltd. +Other A +shareholders +53.99% +CP Group Ltd., the flagship company of CP Group, was established on September 23, 1976 in Thailand +with Dhanin Chearavanont as its legal representative. The principal businesses of CP Group Ltd. include +agriculture and animal husbandry and food, commercial retail and telecommunication, and it also +engages in pharmacy, motorcycle, real estate, international trade, finance, media and other businesses, by +participating in various industries to enhance mutual development and operations. +Shenzhen Investment Holdings Co., Ltd. is a wholly state-owned limited liability company founded +on October 13, 2004, with Wang Yongjian as its legal representative. The business scope of Shenzhen +Investment Holdings Co., Ltd. is as follows: investments in and mergers and acquisitions of financial and +quasi-financial equities in sectors including banking, securities, insurance, fund management, and guarantee; +real estate developments and operations with lawfully obtained land use permissions; investments and +services in strategic emerging industries; investment, operation and management of state-owned equities in +enterprises in which it has either the whole ownership, controlling stakes or non-controlling stakes through +restructuring and mergers, capital operations, asset disposal and so on; other operations as authorized +by the Shenzhen Municipal People's Government State-owned Assets Supervision and Administration +Commission (if any of the above operations requires government approval, such approval shall be obtained +before the operation can start). +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +99 +99 +3.91% +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +98 +- +Dacheng Fund Agricultural Bank of China +Others +1.10 +201,948,582 ++27,358,546 +A Share +- Dacheng Zhongzheng Financial Asset +Management Plan +Huaxia Fund-Agricultural Bank of +Others +China-Huaxia Zhongzheng Financial +Asset Management Plan +1.09 +199,511,462 ++25,713,964 +A Share +Notes: (1) Nature of the holders of A shares represents the nature of accounts held by the holders of A shares registered on the +Shanghai Branch of China Securities Depository and Clearing Corporation Limited. +(2) As the shares of the Company could be used as underlying securities for margin financing and securities lending, the +shareholdings of the shareholders are the aggregate of all the shares and interests held in ordinary securities accounts and +credit securities accounts. +(3) Hong Kong Securities Clearing Company Nominees Limited ("HKSCC Nominees Limited") is the nominee holder of the shares +held by non-registered H shareholders of the Company. +(4) Business Fortune Holdings Limited and New Orient Ventures Limited are indirect wholly-owned subsidiaries of CP Group Ltd., +and the shares owned by these two companies have been registered under the name of HKSCC Nominees Limited. In order to +avoid double counting, the shares owned by the above two companies have been deducted from the shares held by HKSCC +Nominees Limited. +(5) The shares held by Hong Kong Securities Clearing Company Limited refer to the shares held by non-registered shareholders of +the Northbound Trading of the Shanghai-Hong Kong Stock Connect Program. +Explanation of the connected relationship or acting-in-concert relationship of the above shareholders: +Business Fortune Holdings Limited and New Orient Ventures Limited are indirect wholly-owned subsidiaries +of CP Group Ltd., and they are of acting-in-concert relationship since they are under common control. +Save as disclosed above, the Company is not aware of any connected relationship or acting-in-concert +relationship among the above-mentioned shareholders. +Particulars of controlling shareholder and de facto controller +The shareholding structure of the Company is relatively scattered. There is no controlling shareholder, nor +de facto controller. +96 +257,728,008 +Ms. Cai serves as a Non-executive Director of Ping An Good Doctor +and OneConnect Financial Technology Co., Ltd. and the Executive Vice +President of Ping An School of Financial Management. +(shares)(2) +Ms. Cai was the Vice Chief Financial Officer and General Manager of the +Planning Department of the Company from February 2012 to September +2013 and successively held the positions of Vice General Manager and +General Manager of the Remuneration Planning and Management +Department of the Human Resources Centre of the Company from October +2009 to February 2012. +18,280,241,410 +100.00 +Security issuance and listing +Security issuance of the Company +There was no issuance of securities during the Reporting Period. +Staff shares +As at the end of the Reporting Period, the Company had no staff shares. +SHAREHOLDERS' INFORMATION +Number of shareholders and their shareholdings +Number of shareholders +Unit: Shareholder +Total number of shareholders +10,832,664,498 +59.26 +7,447,576,912 +40.74 +18,280,241,410 +100.00 +18,280,241,410 +100.00 +December 31, 2018 +February 28, 2019 +537,923 (including 533,258 +domestic shareholders) +454,179 (including 449,513 +domestic shareholders) +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 97 +CORPORATE GOVERNANCE +Changes in the Share Capital and +Shareholders' Profile +100.00 +Shareholdings of top ten shareholders as at the end of the Reporting Period +18,280,241,410 +Subtotal +Changes in the Share Capital and +Shareholders' Profile +CHANGES IN SHARE CAPITAL +Statement of changes in share capital +There was no change in the total number of shares and shareholding structure of the Company during the +12 months ended December 31, 2018 (the "Reporting Period"). +Unit: Shares +Selling-restricted +shares +II. Selling-unrestricted +circulating shares +January 1, 2018 +Number of +shares +Percentage (%) +Issue of +new shares +Bonus issue +Changes during the Reporting Period +Transfer from +reserve +Others +Sub-total +December 31, 2018 +Number of +shares +Percentage (%) +1. +RMB ordinary shares +10,832,664,498 +59.26 +2. +Domestically listed foreign +shares +3. Overseas listed foreign shares +7,447,576,912 +40.74 +4. +Others +III. Total number of shares +Past offices +Mr. Wang is the Chairman and the Secretary of Party Committee of +Shenzhen Investment Holdings Co., Ltd., a Director of Guotai Junan +Securities Co., Ltd., an Executive Director, General Manager and Legal +Representative of Shenzhen Investment Holding Capital Co., Ltd., a +Representative of Managing Partner of Shenzhen Investment Holdings +Shenzhen Bay Equity Investment Fund Partnership (Limited Partnership). +Annual Report 2018 +105 +55 +Directors, Supervisors, Senior +Management and Employees +Mr. LIU Chong +Non-executive Director +Aged 59 +Director since January 2016 +Term of office: May 2018-2021 election +Other major offices +Mr. Liu is the Vice President of Shum Yip Group Limited and Shum Yip +Holdings Company Limited, the Vice President and Executive Director of +Shenzhen Investment Limited. +Mr. Liu successively served as a Deputy General Manager and Financial +Controller of Shenzhen SDG Company Limited, a Director and Financial +Controller of Shenzhen Petrochemical Group Co., Ltd., a Director and +Financial Controller of Shenzhen Health Mineral Water Co., Ltd., a director +of Shenzhen Tellus (Group) Company Limited from June 2009 to June 2010, +and an Independent Non-executive Director of Shenzhen Shenxin Taifeng +Group Co., Ltd. from May 2009 to February 2014. +Ping An Insurance (Group) Company of China, Ltd. +Education background and qualifications +Senior Accountant qualification +Mr. WANG Yongjian +Non-executive Director +Aged 54 +Director since July 2018 +Term of office: July 2018-2021 election +Other major offices +Past offices +Previously, Mr. Wang served as the Vice Chairman of Shenzhen Nanyou +(Holdings) Co., Ltd., the Vice Chairman of Shenzhen Samsung Vision Co., +Ltd., a Director of Shenzhen Textile (Holdings) Co., Ltd., the Chairman of +Shenzhen TopoScend Capital Co., Ltd., an Executive Director of Shenzhen +Angel FOF Management Co., Ltd., a Director of Guosen Securities Co., Ltd. +and other positions. +Education background and qualifications +Master's degree in system engineering at the Management College of +Shanghai Jiao Tong University +106 +Ping An Insurance (Group) Company of China, Ltd. +Bachelor's degree in Accounting from Jiangxi University of Finance and +Economics +Annual Report 2018 +Past offices +Bachelor's degree from Jiangxi Institute of Technology (now known as +Nanchang University) +Prior to joining the Company, Ms. Cai served as the Consulting Director +of Watson Wyatt Consultancy (Shanghai) Ltd. and the Audit Director on +financial industry of British Standards Institution Management Systems +Certification Co., Ltd. +Experience of studying in Japan +Education background and qualifications +Master's degree in Accounting from The University of New South Wales +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +9 +Mr. Soopakij +Non-executive Director +Aged 55 +Director since June 2013 +Term of office: May 2018-2021 election +Other major offices +CHEARAVANONT +Mr. Yang was a member of the Twelfth National Committee of Chinese +People's Political Consultative Conference, and served as the Manager of +Nichiyo Co., Ltd. for China Division and the Chief Representative of Nichiyo +Co., Ltd. Beijing Office. +Education background and qualifications +Mr. Chearavanont is the Chairman of the C.P. Group, an Executive Director +and the Chairman of C.P. Lotus Corporation, a Non-executive Director and +the Chairman of Chia Tai Enterprises International Limited, an Executive +Director and Vice Chairman of C.P. Pokphand Co., Ltd. and the Chairman +of CP Bright Holdings Limited. Mr. Chearavanont is also a Director of True +Corporation Public Company Limited and CP ALL Public Company Limited +(both listed in Thailand) and the Chairman of True Visions Public Company +Limited based in Thailand. +Past offices +Mr. Yang is the Senior Vice Chairman of the CP Group, an Executive +Director and Vice Chairman of C.P. Lotus Corporation, CEO of CT Bright +Holdings Limited, the Chairman of Jilin Deda Co., Ltd., the Co-Chairman +of the board of directors of China Minsheng Investment Group, a Non- +executive Director of Tianjin Binhai Teda Logistics (Group) Corporation +Limited, a Non-executive Director of CITIC Limited and a Non-executive +Director of Honma Golf Limited. Mr. Yang is an Associate Dean of the +China Institute for Rural Studies of Tsinghua University, an Associate Dean +of Institute of Global Development of Tsinghua University, a Director of +China NGO Network for International Exchanges, the President of Beijing +Association of Enterprises with Foreign Investment and an Adviser of +Foreign Investment to Beijing Municipal Government. +Term of office: May 2018-2021 election +Other major offices +Mr. YANG Xiaoping +Non-executive Director +Aged 55 +CORPORATE GOVERNANCE +Bachelor's degree in Science from the College of Business and Public +Administration of New York University +Education background and qualifications +Director since June 2013 +shares +Percentage of +total issued +H/A shares +Percentage of +total issued +Change Reason for the change interest +Long position +Yao Jason Bo +(%) +0.00027 +0.00011 +Nature of +(%) +Number of +shares held at +the end +of the period +20,000 +Number of +shares held at +H +Interest of his +of the period +the beginning +H/A +shares +Capacity +Chairman and CEO +Ma Mingzhe +Position +Name +Executive Director, Executive Vice President, +20,000 +Chief Financial Officer and Chief Actuary +0.00096 +H +Save as disclosed above, as at December 31, 2018, the interests and short positions of the Directors and +chief executives of the Company in the shares, underlying shares and debentures of the Company which +shall have been notified to the Company and HKEX pursuant to Divisions 7 and 8 of Part XV of the SFO, +including interests and short positions which the Directors, or chief executives of the Company are taken +as or deemed to have under such provisions of the SFO, or which are recorded in the register required to +be kept by the Company pursuant to Section 352 of the SFO or as otherwise required to be notified by the +Directors, and chief executives to the Company and HKEX pursuant to the Model Code, were as follows: +Beneficial owner A +60,144 +175,655 ++115,511 +Share Purchase Plan +Share Purchase Plan +Long position +0.00552 +0.00327 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +116 +With regard to Directors, the Executive Directors' remunerations are determined according to their posts +with the Company and the Company's remuneration policy; for the Non-executive Directors from China and +abroad, emoluments are determined as per the standards approved by the Company's General Meeting of +Shareholders. Remunerations for all the Directors shall be considered and proposed by the Remuneration +Committee under the Board of Directors, and shall be deliberated and approved by the Company's General +Meeting of Shareholders. +The purpose and principle of the Company's remuneration policy are relatively long-term and stable while +the specific strategies and structure of remuneration are to be adjusted and optimized according to the +changes in the market, the development stage of the Group's business and so on, so as to help achieve the +operating objectives of the Company. +The Company established a long-term service program as approved at the Second Extraordinary +General Meeting for 2018. The program is intended to align the Company's long-term interests with the +employees', enhance internal incentives, improve the corporate governance structure, strengthen long-term +incentives and restrictions, ensure health and stability of talent pipelines, and create sustainable value for +shareholders. +In accordance with the CSRC's Guidelines on Employee Stock Ownership Plans for Public Companies and +as approved at the First Extraordinary General Meeting of 2015, the Company incepted and implemented +the Key Employee Share Purchase Plan. This plan will strengthen the long-term value orientation and +align interests of key employees closely with those of the shareholders and the Company so as to ensure +the focus on sustainable growth of the Company in the long term, improve the shareholders' value and +facilitate sustainable development. +The purpose of the Company's remuneration policy is to attract, retain and motivate talented people so +as to help achieve the operating objectives of the Company. The principle of the remuneration policy is +to characterize a clear orientation, reflect differences, motivate performances, respond to the market and +optimize cost. The remuneration package for the Company's employees is based on the following aspects: +the salary shall be determined according to its post value so as to keep in line with the market conditions; +and the bonus shall be determined in light of performance so that contributions could be reflected. In +addition to remuneration and bonuses, employees also enjoy certain welfare treatment. Meanwhile, the +structure of remuneration packages of each subsidiary or business unit may not be the same since they +vary in the operating features, development stage and remuneration level in the market. +THE ASSESSMENT & EVALUATION AND REMUNERATION SYSTEMS OF THE COMPANY +Change in the Number of Shares Held in Associated Corporations of the Company +As at December 31, 2018, none of the Directors and chief executives held or was deemed to hold any +interests or short positions in the shares, underlying shares or debentures of the Company's associated +corporations (as defined in the SFO), which shall have been notified to the Company and HKEX pursuant +to Divisions 7 and 8 of Part XV of the SFO, or which are recorded in the register required to be kept under +Section 352 of the SFO, or otherwise required to be notified by the Directors and chief executives to the +Company and the HKEX pursuant to the Model Code. +0.00035 +0.00086 +Purchase Long position ++20,000 +64,000 +44,000 +spouse +Interest of his +spouse +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +115 +Pan Zhongwu +Employee Representative Supervisor +Beneficial owner A +8,378 +15,220 ++6,842 +Share Purchase Plan +Share Purchase Plan +Share Purchase Plan +Long position +0.00003 +0.00002 +Long position ++11,969 +0.00025 +Long position +0.00014 +0.00008 +Xie Yonglin +Co-CEO and Senior Vice President +Beneficial owner A +62,680 ++62,680 +Tan Sin Yin +Co-CEO, Executive Vice President, Chief +Beneficial owner A +0.00015 +62,680 +27,505 +Beneficial owner A +Chief Financial Officer and Chief Actuary +Beneficial owner H +24,000 +24,000 +Long position +0.00032 +0.00013 +Cai Fangfang +Lin Lijun (1) +Executive Director and Chief Human +Resources Officer +Retired Non-executive Director +Beneficial owner A +15,536 +24,687 ++51,179 +Share Purchase Plan +Long position +0.00070 +0.00042 +Beneficial owner A +1,140 +2,897 ++1,757 +Wang Zhiliang +Employee Representative Supervisor +75,866 +0.00162 ++62,680 +Long position +Beneficial owner A +26,888 +85,823 +Beneficial owner A +Beneficial owner A +52,132 +136,836 +36,714 +70,127 ++58,935 ++84,704 ++33,413 +Share Purchase Plan, +Purchase +Share Purchase Plan +Share Purchase Plan +Share Purchase Plan +Long position ++132,968 +0.00163 +Long position +Long position +0.00079 +0.00047 +0.00126 +0.00075 +Long position +0.00065 +0.00038 +Notes: (1) Ms. Lin Lijun ceased to serve as Non-executive Director of the Company on 23 May, 2018. +(2) Mr. Cao Shifan ceased to serve as the Company's Senior Vice President on January 29, 2019. +(3) During the Reporting period, there were no share options held by or restricted shares granted to the current Directors, +Supervisors and Senior Management of the Company and those who vacated office during the Reporting Period. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +0.00096 +Share Purchase Plan +Share Purchase Plan +176,164 +Beneficial owner A +0.00058 +0.00034 +Long position +0.00058 +0.00034 +Information Officer and Chief Operating +Officer +Ip So Lan +Senior Vice President, Chief Internal Auditor, +Compliance Officer and Person-in-charge +of Auditing +Beneficial owner A +36,714 +134,959 +43,196 ++98,245 +Long position +0.00125 +0.00074 +Chen Kexiang +Senior Vice President +Sheng Ruisheng +Secretary of the Board +Long position +Retired Senior Vice President +Yao Jun +Company Secretary +Share Purchase Plan +Cao Shifan (2) +Prior to joining the Company, Ms. Ip worked with AIA, Prudential Hong +Kong and so on. +Mr. YIP Dicky Peter +Mr. Ouyang Hui, an Independent Non-executive Director of the Company, has served as the Associate +Dean at Cheung Kong Graduate School of Business since February 2018. +Mr. Gu Liji, an Independent Supervisor of the Company, has ceased to serve as an Independent +Non-executive Director of Maxphotonics Co., Ltd. since August 2018, and has ceased to serve as a +Distinguished Professor of Graduate School at Shenzhen, Tsinghua University since January 2019. +Save as disclosed above, there is no other information required to be disclosed pursuant to Rule 13.51B(1) +of the HKEX Listing Rules. +114 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +PUNISHMENTS IMPOSED ON THE DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT BY +SECURITIES REGULATORY AUTHORITIES IN THE LAST THREE YEARS +Mr. Ge Ming, an Independent Non-executive Director of the Company, has ceased to serve as an +Independent Non-executive Director of Asia Investment Finance Group Limited since December 2018, +and has served as an Independent Non-executive Director of Asialnfo Technologies Limited since +December 2018. +The current Directors, Supervisors and senior management of the Company and those who vacated office +during the reporting period were not subject to any punishment by securities regulatory authorities over +the past three years. +As at December 31, 2018, the interests of the current Directors, Supervisors and Senior Management of the +Company and those who vacated office during the Reporting Period in the shares of the Company which +shall be disclosed pursuant to the Standard No. 2 Concerning the Contents and Formats of Information +Disclosed by Listed Companies - The Contents and Formats of Annual Report (Revised in 2017) issued by +CSRC, were as follows: +Name +Position +Capacity +H/A +shares +Number of +shares held at +the beginning +of the period +Number of +shares held at +the end +of the period +SHAREHOLDINGS OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +Change in the Number of Shares Held in the Company +Mr. Wong Oscar Sai Hung, an Independent Non-executive Director of the Company, has ceased to +serve as a Non-executive Director of Chong Sing Holdings FinTech Group Limited since February 2018, +has ceased to serve as a Non-executive Director of PAN Securities Group Limited since July 2018, and +has served as an Independent Non-executive Director of Green Energy Group Limited since June 2018. +Mr. Wang Yongjian, a Non-executive Director of the Company, has ceased to serve as a Director of +Guosen Securities Co., Ltd. since July 2018. +Mr. Yang Xiaoping, a Non-executive Director of the Company, has served as a Non-executive Director +of Honma Golf Limited since May 2018, and has served as the Co-Chairman of the board of directors of +China Minsheng Investment Group since February 2019. +2015.06-2018.05 +Male +Male +53 +63 +CAO Shifan (3) +Retired Senior Management +2008.10-2018.12 +2007.04-2019.01 +Notes: (1) The election of the new Board of Directors was conducted at the 2017 Annual General Meeting of the Company held on May 23, +2018. According to the resolution, the 11th Board of Directors is composed of 15 Directors. Ms. Lin Lijun and Mr. Xiong Peijin did +not stand for re-election as Directors of the Company due to personal work arrangements, and Mr. Stephen Thomas Meldrum +did not stand for re-election as a Director of the Company due to expiration of his term of office of 6 years as an Independent +Non-executive Director. According to the resolution passed at the general meeting, Mr. Wang Yongjian was elected as a Non- +executive Director of the 11th Board of Directors of the Company. The qualification of Mr. Wang Yongjian as a Director of the +Company was obtained from CBIRC on July 13, 2018, and the appointment of Mr. Wang Yongjian became effective on the same +day. +(2) Mr. YAO Jun moved to the office of Senior Legal Counsel of the Board Office of the Company on December 10, 2018, not being. +a member of the Group's senior management any longer. However, Mr. Yao continues to act as the Company Secretary. +(3) Mr. CAO Shifan ceased to serve as the Company's Senior Vice President on January 29, 2019. +CHANGES IN INFORMATION OF DIRECTORS AND SUPERVISORS +1. +2. +3. +4. +5. +6. +Nature of +Percentage of Percentage of +total issued +H/A shares +total issued +shares +Lee Yuansiong +Executive Director, Co-CEO, Executive Vice +President and Chief Insurance Business +Officer +Beneficial owner A +40,601 +141,915 ++101,314 +Share Purchase Plan +Long position +0.00131 +0.00078 +Ren Huichuan +Executive Director and President +Beneficial owner A +371,372 +597,961 ++226,589 +Yao Jason Bo +0.02338 +76 +0.03945 +0.00613 +Change Reason for the change +interest +(%) +(%) +Ma Mingzhe +Sun Jianyi +Chairman and CEO +Beneficial owner +Senior Vice Chairman and Executive Vice +President +A +Beneficial owner A +893,966 +4,007,565 +1,120,555 +4,273,639 ++226,589 ++266,074 +Share Purchase Plan +Share Purchase Plan +Long position +0.01034 +Long position +Executive Director, Executive Vice President, +Male +53 +Education background and qualifications +Bachelor of Arts degree from Nanjing University +MBA degree from the Chinese University of Hong Kong +Chief Actuary +For the work experience and concurrent positions of Mr. Yao Jason Bo, the Chief Actuary of the +Company, please refer to "Directors" in this chapter. +Chief Investment Officer +Mr. CHAN Tak Yin +From August 2002 to January 2014, Mr. Sheng acted as Assistant to General +Manager, Deputy General Manager and General Manager of the Company's +Branding Department. +Chief Investment Officer +Aged 58 +Other positions held with the Group +Mr. Chan serves as a Director of Ping An Life and Ping An Asset +Management. +Past offices +Mr. Chan served as Deputy Chief Investment Officer of the Company, +Chairman and Chief Executive Officer of Ping An Asset Management +and the Chairman of Ping An of China Asset Management (Hong Kong) +respectively. From December 2008 to May 2017, Mr. Chan acted as a Non- +executive Director of Yunnan Baiyao Group Co., Ltd. +Previously, he worked as Fund Manager, Investment Director, Chief +Investment Director, and Managing Director at BNP Paribas Asset +Management SAS, Barclays Investment Management Limited, SHK Fund +Management Limited, and Standard Chartered Investment Management +respectively. +Education background and qualifications +Bachelor of Arts degree from the University of Hong Kong +Joined the Company in 2005 +Past offices +Mr. Sheng serves as the Brand Director and spokesperson of the Company. +Other positions held with the Group +Education background and qualifications +Bachelor's degree in Computing from the Polytechnic of Central London +Mr. CHEN Kexiang +Senior Vice President +Aged 61 +Joined the Company in 1992 +Term of office: January 2007-present +Past offices +From February 2003 to January 2007, Mr. Chen served as Assistant to the +President of the Company. He served as General Secretary of the Board +of the Company from June 2002 to May 2006, and Director of the General +Office from June 2002 to April 2007. From 1999 to 2002, Mr. Chen served as +Senior Vice President and then President of Ping An Trust. From 1996 to +1999, Mr. Chen served as Deputy Director and then Director of the General +Office of the Company. From 1995 to 1996, Mr. Chen served as President of +Ping An Building Management Company. From 1993 to 1995, he served as +Assistant Director and then Deputy Director of the General office of the +Parent Company. +Education background and qualifications +Master's degree in Finance from Zhongnan University of Economics and +Law (former Zhongnan University of Economics) +112 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Mr. SHENG Ruisheng +Secretary of the Board +Aged 49 +Joined the Company in 1997 +Term of office: April 2017-present +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +113 +CORPORATE GOVERNANCE +Name +WANG Yongjian (1) +LIN Lijun (1) +XIONG Peijin (1) +Stephen Thomas +MELDRUM(1) +YAO Jun (2) +Position +Newly-appointed Non-executive Director +Retired Non-executive Director +Retired Non-executive Director +Retired Independent Non-executive +Director +Retired Senior Management +Gender +Period of appointment +2018.07-2021 election +2015.06-2018.05 +Age +Male +54 +Female +56 +Male +APPOINTMENT OR REMOVAL OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +2016.01-2018.05 +Shenzhen Investment +Holdings Co., Ltd. +CP Group +Directors, Supervisors, Senior +Management and Employees +POSITIONS HELD IN CORPORATE SHAREHOLDERS BY DIRECTORS, SUPERVISORS AND SENIOR +MANAGEMENT +Name +Soopakij CHEARAVANONT +YANG Xiaoping +LIU Chong +WANG Yongjian +Name of corporate shareholder +CP Group +Position +Chairman +Senior Vice Chairman +Vice President +Chairman and Secretary +of Party Committee +Period of engagement +January 2017 - Present +January 2017 - Present +April 2010 Present +July 2017 Present +Ms. Ip was the Assistant to the President of Ping An Life from February +2004 to March 2006, and the Assistant to the President of the Company from +March 2006 to January 2011. +Past offices +Shum Yip Group Limited +Other major offices +Ph.D. in Finance from the University of California, Berkeley +Ph.D. in Chemical Physics from Tulane University +Education background and qualifications +Previously, Mr. Ouyang served as an Associate Professor of Finance at +Duke University, Managing Director of UBS AG, Managing Director of +Nomura Securities, Senior Vice President and Managing Director of Lehman +Brothers. +Past offices +Mr. Ouyang is an Associate Dean and the Dean's Distinguished Chair +Professor at Cheung Kong Graduate School of Business. Mr. Ouyang is +also an Independent Non-executive Director of AEGON-INDUSTRIAL Fund +Management Co., Ltd., Hytera Communications Corporation Limited and +Peak Reinsurance Limited. +Other major offices +108 +Certified Public Accountant qualification of China +Senior Accountant qualification +Education background and qualifications +Mr. Ge served as the Chairman of Ernst & Young Hua Ming LLP, a Partner +and the Chief Accountant of Ernst & Young Hua Ming LLP, an Independent +Non-executive Director of Shunfeng International Clean Energy Limited, +Shanghai Zhenhua Heavy Industries Co., Ltd. and Asia Investment Finance +Group Limited. +Past offices +Mr. Ge is an Independent Non-executive Director of Chong Sing Holdings +FinTech Group Limited, Focus Media Information Technology Co., Ltd. +and AsiaInfo Technologies Limited, Supervisor of the Bank of Shanghai, +Executive Director of the Chinese Institute of Certified Public Accountants, +a member of the Certified Public Accountants Testing Committee of +the Ministry of Finance, a Deputy Director of the Industry Development +Committee of the Beijing Institute of Certified Public Accountants and +a member of the third session of the Listed Companies Mergers and +Acquisitions Expert Consultation Committee of CSRC. +Other major offices +Term of office: May 2018-2021 election +Director since August 2017 +Master's Degree in Western Accounting from the Research Institute for +Fiscal Science, Ministry of Finance (now known as Chinese Academy of +Fiscal Science) +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Supervisors +Past offices +Annual Report 2018 +Term of office: May 2018-2021 election +Supervisor since June 2016 +Mr. HUANG Baokui +Independent Supervisor +Aged 76 +Advanced Management Program AMP (151) certificate from Harvard +Business School +Master's degree in Engineering from Management Science Department of +University of Science and Technology of China +Bachelor's degree in Engineering from Tsinghua University +Education background and qualifications +Mr. Gu was a Distinguished Professor of Graduate School at Shenzhen, +Tsinghua University from January 2016 to December 2018, an Independent +Non-executive Director of Maxphotonics Co., Ltd. from December 2014 to +August 2018, a Director of ERGO China Life Insurance Co., Ltd. from May +2013 to August 2014, and was an Executive Director of China Merchants +Technology Holdings Co., Ltd. and China Merchants Technology Investment +Co., Ltd. (Shenzhen) from November 2008 to October 2010. Before +retirement in October 2008, Mr. Gu had served as the Managing Director of +China International Marine Containers Co., Ltd., the Chairman and President +of China Merchants Shekou Port Service Co., Ltd., the Vice Chairman of the +Company, a Director of China Merchants Bank and China Merchants Group +Ltd., the Managing Director of China Merchants Shekou Industrial Zone +Co., Ltd., Hoi Tung Marine Machinery Suppliers Limited (Hong Kong) and +China Merchants Technology Group, and the Chairman of China Merchants +Technology Holdings Co., Ltd. +Past offices +Mr. Gu is an Independent Non-executive Director of Shenzhen Changhong +Technology Co., Ltd., a Non-executive Director of Xiangtan Electric +Manufacturing Group Co., Ltd (XEMC) and an Independent Non-executive +Director of Bosera Asset Management Co., Limited. Mr. Gu is also an expert +on Applied Electronics of Shenzhen Expert Association. +Other major offices +Term of office: May 2018-2021 election +Supervisor since June 2009 +Chairman of Supervisory Committee +(Independent Supervisor) +Aged 71 +Mr. GU Liji +Independent Non-executive Director +Aged 56 +Mr. OUYANG Hui +Term of office: May 2018-2021 election +Director since June 2015 +Mr. Wong is an Independent Non-executive Director of JPMorgan +Chinese Investment Trust plc (listed in London), a Director of One Asset +Management Limited (registered in Thailand), and an Independent Non- +executive Director of Green Energy Group Limited (listed on HKEX). +Other major offices +Director since June 2013 +Term of office: May 2018-2021 election +Mr. WONG Oscar Sai Hung +Independent Non-executive Director +Aged 63 +Certified Financial Management Planner certificate +Certified Financial Planner certificate +Member of Chartered Institute of Bankers, London +MBA degree from University of Hong Kong +Education background and qualifications +Mr. Yip joined The Hongkong and Shanghai Banking Corporation Limited +("HSBC") in 1965, and served as a Chief Executive of China Business +at HSBC's Area Office China from January 2003 to May 2005, a General +Manager of HSBC from April 2005 to June 2012, and an Executive Vice +President of Bank of Communications Co., Ltd. from May 2005 to June 2012. +Mr. Yip also served as a Director of the Company and the original Ping +An Bank Co., Ltd. from November 2002 to May 2005. Besides, Mr. Yip had +served in many consultative boards including Hong Kong Aviation Advisory +Board, Hong Kong Arts Development Council and Hong Kong Urban +Renewal Authority. +Past offices +Mr. Yip is an Independent Non-executive Director of Sun Hung Kai +Properties Limited, South China Holdings Company Limited (formerly +known as South China (China) Limited), S.F. Holding Co., Ltd., and DBS +Bank (China) Limited, respectively. Besides, Mr. Yip is an Honorary Member +of the Hong Kong Committee of UNICEF. +Other major offices +Term of office: May 2018-2021 election +Director since June 2013 +Ms. Ip is a Non-executive Director of Lufax Holding. +Independent Non-executive Director +Aged 71 +Past offices +Mr. Huang was the Deputy Party Committee Secretary and Disciplinary +Committee Secretary of China Merchants Shekou Industrial Zone Co., Ltd. +Mr. Huang was the Deputy General Manager of Shenzhen Huada Electronic +Co., Ltd. and held the position of supervisor in various companies including +China Merchants Shekou Industrial Zone Co., Ltd., Shenzhen Shekou Anda +Industry Co., Ltd., Shenzhen Shekou Telecom Co., Ltd., China Merchants +Petrochemical Co., Ltd. (Shenzhen) and China Merchants Logistics Co., Ltd. +Mr. Wong was a director and the President of ICBC (Asia) Investment +Management Company Limited from September 2008 to December 2011, +and was a Non-executive Director of PAN Securities Group Limited and +Chong Sing Holdings FinTech Group Limited, the Vice Chairman of China +Regenerative Medicine International Limited, the Chairman of LW Asset +Management Advisors Limited, an Independent Non-executive Director +of ARN Investment SICAV (listed on the Luxembourg Stock Exchange) +and the Hong Kong Exchanges and Clearing Limited, the Director and +Chief Executive of BOCI-Prudential Asset Management Limited and +Prudential Portfolio Managers Asia Limited, the Non-executive Director of +the ARN Asian Enterprise Fund Limited (formerly listed on the Irish Stock +Exchange). +Higher Diploma in Business Studies (Marketing) from Hong Kong +Polytechnic (now known as The Hong Kong Polytechnic University) +Independent Non-executive Director +Aged 67 +Mr. GE Ming +Bachelor's Degree of Medical Science from Beijing Medical College (now +known as Peking University Health Science Center) +Education background and qualifications +Mr. Sun served as an Independent Non-executive Director of Zhejiang Dian +Diagnostics Co., Ltd. from December 2013 to July 2017. +Past offices +Mr. Sun is a professor of Law School in Peking University and the director +of Peking University Health Law Research Center. Mr. Sun is also a deputy +director of the Social Legal Work Committee of Chinese Peasants' and +Workers' Democratic Party, a standing director of Chinese Health Law +Society and China Law Society Research Center of the Law of Protection +of the Rights and Interests of Consumers, and an expert of the Health +Insurance Experts Committee under Insurance Association of China and +Chinese Medical Doctor Association. +Other major offices +Term of office: May 2018-2021 election +Director since June 2013 +Independent Non-executive Director +Aged 59 +Mr. SUN Dongdong +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +107 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Education background and qualifications +Education background and qualifications +Mr. Pan is the Deputy Director of the Group Office of the Company. +Senior political practitioner +Other positions held with the Group +Term of office: June 2015-present +Joined the Company in 2013 +Co-CEO, Executive Vice President, +Chief Operating Officer and Chief +Information Officer +Aged 41 +Ms. TAN Sin Yin +Ph.D. in Corporate Management from Nanjing University +Master's degree in Science from Nanjing University +Education background and qualifications +President of Ping An Bank from March 2006 to November 2013, and Special +Assistant to the Chairman, President and Chief Executive Officer, and the +Chairman of Ping An Securities from November 2013 to November 2016 +consecutively. +Term of office: September 2016-present +Joined the Company in 1994 +Co-CEO and Senior Vice President positions of Operations Director, Human Resources Director, and Vice +Aged 50 +Mr. Xie served as the Deputy General Manager of Ping An Property and +Casualty's sub-branches, Deputy General Manager and General Manager of +Ping An Life's branches, and General Manager of Ping An Life's Marketing +Department. Mr. Xie was the Deputy Director of the Company's Strategic +Development & Reform Center from June 2005 to March 2006. He held +Past offices +Mr. Xie is the Chairman of Ping An Bank and a Director of Ping An +Financial Leasing. +Other positions held with the Group +Mr. XIE Yonglin +Ms. Tan is the Chairman of Ping An Technology. She is also a Director +of a number of controlled companies of the Company including Ping An +Property & Casualty, Ping An Life, Ping An Annuity, Ping An Financial +Technology, and Ping An Asset Management. +For the work experience and concurrent positions of Mr. Ma Mingzhe, Mr. Sun Jianyi, Mr. Lee Yuansiong, +Mr. Ren Huichuan and Mr. Yao Jason Bo, please refer to “Directors" in this chapter. +Other major offices +Past offices +Bachelor's degree in Physics from Jilin University +Other positions held with the Group +Ms. Ip is a Director of a number of controlled subsidiaries of the Company +including Ping An Bank. +Term of office: January 2011-present +Joined the Company in 2004 +Senior Vice President, Chief Internal +Auditor, Compliance Officer and +Person-in-charge of Auditing +Aged 62 +Ms. IP So Lan +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +111 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Master's degree in Electrical Engineering and Computer Science from MIT +Massachusetts Institute of Technology (MIT) +Bachelor's degrees in Electrical Engineering and Economics from the +Education background and qualifications +Ms. Tan was a Senior Vice President of the Company from June 2015 to +December 2015, and Deputy CEO of the Company from October 2017 to +November 2018. +Ms. Tan is also a Non-executive Director of Lufax Holding and OneConnect +Financial Technology Co., Ltd. +Senior Management +Prior to joining the Company, Ms. Tan was a Global Partner of McKinsey & +Company. +Annual Report 2018 +Mr. WANG Zhiliang +Employee Representative +Supervisor +EMBA degree from Guanghua School of Management of Peking University +Member of CPA Australia +Bachelor's degree in Economics from University of International Business +and Economics +Education background and qualifications +Before joining CPG Overseas Company Limited (Hong Kong), Ms. Zhang +worked in the Audit Department of PricewaterhouseCoopers LLP and +the M&A and Restructuring Department of Deloitte & Touche Financial +Advisory Services Limited. +Past offices +Ms. Zhang is the Managing Director of CPG Overseas Company Limited +(Hong Kong). +Other major offices +109 +Supervisor since June 2013 +Supervisor +Aged 39 +Shareholder Representative +Ms. ZHANG Wangjin +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Aged 39 +Joined the Company in July 2002 +Term of office: May 2018-2021 election +Term of office: May 2018-2021 election +Master's degree in Finance and Insurance from Wuhan University +Supervisor since August 2017 +Education background and qualifications +Mr. Pan served in the Comprehensive Management Department of Ping An +Property & Casualty. +110 +Other Positions held with the Group +Term of office: May 2018-2021 election +Supervisor since July 2012 +Joined the Company in 1995 +Past offices +Mr. PAN Zhongwu +Employee Representative +Supervisor +Bachelor's degree in Economic Information Management of the Tianjin +University of Finance and Economics (previously known as Tianjin Institute +of Finance and Economics) +Education background and qualifications +Mr. Wang served as the Deputy General Manager of the Group Head Office +in Shanghai and the Deputy Director of the Group Office of the Company, +and served in the Administration Department of Tianjin Branch of Ping An +Life. +Past offices +Mr. Wang is the Director of the Group Office of the Company. +Aged 49 +Other Positions held with the Group +Details of movements in property and equipment and investment properties of the Group during 2018 are +set out in Notes 35 and 34 to the consolidated financial statements, respectively. +PRE-EMPTIVE RIGHTS +There are no provisions regarding pre-emptive rights under the Company Law of the People's Republic of +China or the Articles of Association, which would oblige the Company to issue new shares to its existing +shareholders in proportion to their existing shareholdings. +120 +Neither the Company nor any of its subsidiaries purchased, sold or redeemed any of the Company's listed +shares during 2018. +DIRECTORS' AND SUPERVISORS' SERVICE CONTRACTS AND REMUNERATIONS +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +PURCHASE, REDEMPTION OR SALE OF LISTED SECURITIES OF THE COMPANY +PROPERTY AND EQUIPMENT AND INVESTMENT PROPERTIES +EQUITY INVESTMENT DURING THE REPORTING PERIOD +CHARITABLE AND OTHER DONATIONS +Details of movements in the reserves of the Company and the Group during 2018 are set out in the Note 40 +to the consolidated financial statements and the Consolidated Statement of Changes in Equity respectively. +RESERVES +The change in share capital of the Company in 2018 and the share capital structure of the Company as +at December 31, 2018 are set out in the section headed "Changes in the Share Capital and Shareholders' +Profile." +SHARE CAPITAL +For equity investment, please refer to the section headed "Significant Events." +The non-raised funds of the Company mainly come from its core insurance business. The Company has +been strictly following the relevant requirements of the CBIRC on the management of insurance funds. All +the investments of insurance funds were made in the normal course of day-to-day operations. +PARTICULARS ON INVESTMENT DURING THE REPORTING PERIOD +An aggregate of 594,056,000 new H Shares were successfully allotted and issued by the Company under +general mandate on December 8, 2014 and the gross proceeds raised from the placing amounted to +HKD36,831,472,000. The proceeds raised from the placing were used to develop the main businesses and +replenish the equity and working capital of the Company. The use of the proceeds raised was consistent +with the purposes approved by the Board of Directors. As at December 31, 2018, HKD4,059 million from the +placing was kept in the specific fund-raising account, and the rest had been used. +USE OF PROCEEDS +Charitable donations made by the Company during 2018 totaled RMB240 million. +According to the resolutions of the 25th meeting of the 7th Board of Directors and the 2nd meeting of the +7th Supervisory Committee of the Company, the Company entered into service contracts with all Directors +of the 11th Board of Directors and all Supervisors of the 9th Supervisory Committee in July 2018. Terms, +duties, remuneration packages, confidentiality duties of Directors and Supervisors and commencement and +termination of contracts were specified in the service contracts. As at December 31, 2018, no Director or +Supervisor had a service contract with the Company which was not terminable by the Company within one +year without payment of compensation other than statutory compensation. +121 +DIRECTORS' AND SUPERVISORS' INTERESTS IN TRANSACTIONS, ARRANGEMENTS OR CONTRACTS OF +SIGNIFICANCE +For management discussion and analysis, please refer to the section headed “Management Discussion and +Analysis." +Based on the information that is publicly available to the Company and within the knowledge of the +Directors as at the latest practicable date prior to the issue of this Annual Report, being March 12, 2019, +at all times during the year ended December 31, 2018, not less than 20% of the issued share capital of the +Company (being the minimum public float applicable to the shares of the Company) was held in public +hands. +SUFFICIENCY OF PUBLIC FLOAT +According to the resolution made at the 2017 Annual General Meeting of the Company, the Company +continued to engage PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers as +auditors of the Company's financial statements under CAS and IFRS respectively, and engaged +PricewaterhouseCoopers Zhong Tian LLP as the auditor of the Company's internal controls in 2018. +AUDITORS +Report of the Board of Directors +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +None of the Directors of the Company is aware of any information that would reasonably indicate that the +Company did not meet the applicable Code Provisions set out in the Corporate Governance Code for any +part of the period from January 1, 2018 to December 31, 2018, except that Mr. Ma Mingzhe has occupied +both the positions of the Chairman and Chief Executive Officer of the Company. Further details of the +Company's arrangements and considered reasons for the Company's intention not to separate the roles of +the Chairman of the Board of Directors and the Chief Executive Officer of the Company are set out in the +section headed "Corporate Governance Report." +Details of remunerations for the Directors and Supervisors for the year ended December 31, 2018 are set out +in Note 56 to the consolidated financial statements. +COMPLIANCE WITH THE CORPORATE GOVERNANCE CODE CONTAINED IN APPENDIX 14 TO THE HKEX +LISTING RULES +COMPLIANCE WITH LAWS AND REGULATIONS +Details of the post balance sheet events are set out in Note 62 to the consolidated financial statements. +POST BALANCE SHEET EVENTS +The Company has arranged appropriate insurance cover for Directors and senior management's liabilities +in respect of possible legal actions against its Directors and senior management arising out of corporate +activities. +PERMITTED INDEMNITY PROVISION +As far as the Directors are aware, none of the Directors or Supervisors of the Company has any competing +interest in a business, which competes or is likely to compete, either directly or indirectly, with the Group's +business. +DIRECTORS' AND SUPERVISORS' INTERESTS IN A COMPETING BUSINESS +At no time during 2018 was the right to acquire benefits by means of acquisition of shares or debentures +of the Company granted to or exercised by any Directors, Supervisors or their respective spouse or minor +children, nor was the Company, or any of its subsidiaries, a party to any arrangement which enables the +Directors or Supervisors to acquire such rights in any other legal entity. +DIRECTORS' AND SUPERVISORS' RIGHTS TO ACQUIRE SHARES +No Director or Supervisor of the Company or entity connected with the Directors or Supervisors had a +material interest, directly or indirectly, in any transaction, arrangement or contract of significance to the +business of the Group to which the Company or any of its subsidiaries was a party during 2018. +In 2018, the Group maintained compliance with relevant laws and regulations that have significant impacts +on operations of the Group. +MANAGEMENT DISCUSSION AND ANALYSIS +Committed to providing the best training, Ping An School of Financial Management has invested sufficient +resources in employee development. The school has worked with the Group's member companies to build +a smart learning platform and a lecturer resources platform. By doing so, the school unlocks value from +knowledge and supports business development. +DISTRIBUTABLE RESERVES +A summary of the results, assets and liabilities of the Group for the past five years is set out in the section +headed "Five-Year Summary." +SUMMARY OF FINANCIAL INFORMATION +The principal activities of the Company and its subsidiaries (the “Group") comprise the provision of a +wide range of financial products and services with a focus on the businesses of insurance, banking, asset +management, fintech and healthtech. There were no significant changes in the nature of the Group's +principal activities during 2018. +PRINCIPAL ACTIVITIES +Report of the Board of Directors +CORPORATE GOVERNANCE +117 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +In 2018, Ping An School of Financial Management introduced over 300 new face-to-face courses from top +business schools and consultancies to develop a learning organization and future-oriented talent. The +courses cover five areas, namely strategy execution, technological innovation, management decision +making, specialized skills, and personal development. A total of 44,411 employees attended 1,500 face-to- +face training sessions nationwide, covering 48.25% of the Company's senior managers and higher-level staff. +We provided financial courses for 1,714 investment, risk management and financial services staff members. +Moreover, we provided agile software development and database courses for 837 IT staff members. +On an online learning platform, Ping An School of Financial Management launched highly personalized +learning products, enabling customization and smart recommendation of contents. By doing so, the school +delivered precisely targeted training to meet employees' diverse demands throughout their careers. In 2018, +more than 25.19 million trainees attended online training sessions for over 2.612 million hours, with a monthly +activity rate of 89.7%. +MAJOR CUSTOMERS +By order of the Board of Directors +Doctorate or master's degree 5.96 +• Bachelor's degree 52.14 +⚫ College education 36.57 +Others 5.33 +Fintech & healthtech personnel 26.43 +Asset management personnel 2.63 +Banking personnel 9.19 +Insurance personnel 61.75 +By education +(%) +By profession +(%) +As at December 31, 2018, the Company had 376,900 employees, of which 232,752 were in the insurance +business; 34,626 were in the banking business; 9,911 were in the asset management business; and 99,611 +were in the fintech & healthtech business. Of all the employees, 22,446 held a doctorate or master's +degree; 196,524 held a bachelor's degree; 137,820 attained college education; and 20,110 had other education +backgrounds. +NUMBER OF EMPLOYEES, PROFESSION AND EDUCATION BACKGROUND +The Company sets forth a clear three-year rotation plan and annual accountability objectives for the senior +management in accordance with the business plan, conducts accountability appraisals twice a year in light +of the objectives achieved and evaluates the senior management on the basis of comprehensive feedback. +Accountability results are closely linked to the long-term and short-term rewards and appointment and +removal of senior managers. The comprehensive evaluation results serve as an important reference in the +development of senior managers. +STAFF TRAINING PROGRAMS +In 2018, revenue from the Group's five largest customers accounted for less than 1% of the total revenue for +the year. None of the top five customers is a connected party of the Company. +RELATIONSHIPS WITH CUSTOMERS +The Group believes that it is important to maintain good relationships with its customers to fulfill its long- +term goal “to become a world-leading technology-powered retail financial services group.” To achieve +this goal and maintain the leading position in terms of brand value, the Group is committed to delivering +high-quality financial services to its customers. During 2018, there was no material and significant dispute +between the Group and its customers. +Report of the Board of Directors +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 119 +Annual Report 2018 +For dividend payouts of the Company over the past three years, please refer to the section headed +"Liquidity and Capital Resources." +The Company distributed the 30th Anniversary Special Dividend of RMB0.20 (tax inclusive) per share in the +first quarter of 2018, and the 2018 interim dividend of RMB0.62 (tax inclusive) per share, which amounted to +RMB14,989,797,956.20. The Company proposes to pay in cash the 2018 final dividend of RMB1.10 (tax inclusive) +per share, in a total amount of RMB20,108,265,551.00, based on its total share capital of 18,280,241,410 shares. +The remaining undistributed profit will be carried forward to 2019. The undistributed profit of the Company +is mainly for the purpose of organic capital accumulation to maintain a reasonable solvency ratio as well as +funding for subsidiaries so that they can maintain a reasonable solvency ratio or capital adequacy ratio. +The above plan will be implemented upon deliberation and approval at the 2018 Annual General Meeting. +The profit distribution plan is in line with the Articles of Association and relevant deliberation procedures +and fully protects legitimate interests of the minority shareholders of the Company. All the Independent +Directors of the Company have expressed independent opinions of their agreement on the profit +distribution plan. +As stated in the 2018 audited financial statements of the Group prepared under CAS, the net profit +attributable to shareholders of the parent company was RMB107,404 million and the net profit of the parent +company was RMB46,402 million. Pursuant to the Articles of Association and other relevant requirements, +the Company shall make an appropriation to the statutory surplus reserve based on 10% of the net profit of +the parent company as shown in the financial statements under CAS before determining the profit available +for distribution to shareholders. Appropriation to the statutory surplus reserve may cease to apply if the +balance of the statutory surplus reserve has reached 50% or more of the registered capital of the Company. +After making the above profit distribution and taking into account the retained profit carried forward from +the previous year, in accordance with the Articles of Association and other applicable requirements, the +profit available for distribution to shareholders of the Company was RMB72,250 million. +The Group's business results for 2018 are set out in the section headed “FINANCIAL STATEMENTS." +ANNUAL RESULTS AND PROFIT DISTRIBUTION +The decision-making procedure and mechanism of the above profit distribution plans were complete, and +the dividend payout standards and proportions were clear. The above profit distribution plans were in line +with the Articles of Association, and the relevant deliberation procedures had fully protected legitimate +interests of the minority shareholders. All the Independent Non-executive Directors of the Company have +expressed independent opinions of their agreement on the profit distribution plans. Implementation of the +above-mentioned distribution plans has been completed. +The 2018 interim profit distribution plan of the Company was deliberated and approved at the 2nd +meeting of the 11th Board of Directors of the Company held on August 21, 2018, according to which the +Company paid in cash the 2018 interim dividend of RMB0.62 (tax inclusive) per share, in a total amount of +RMB11,333,749,674.20, based on its total share capital of 18,280,241,410 shares. +The 30th Anniversary Special Dividend of the Company was deliberated and approved at the 2017 +Annual General Meeting of the Company held on May 23, 2018, according to which the Company paid +in cash the 30th Anniversary Special Dividend of RMB0.20 (tax inclusive) per share, in a total amount of +RMB3,656,048,282.00, based on its total share capital of 18,280,241,410 shares. +The 2017 annual profit distribution plan of the Company was deliberated and approved at the 2017 Annual +General Meeting of the Company held on May 23, 2018, according to which the Company paid in cash the +2017 final dividend of RMB1.00 (tax inclusive) per share, in a total amount of RMB18,280,241,410.00, based on +its total share capital of 18,280,241,410 shares. +Implementation of Profit Distribution Plans +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +118 +Where an adjustment to our profit distribution policy is required due to the applicable laws and regulations +and new rules promulgated by the CSRC regarding profit distribution policies of listed companies or +significant changes in the external business environment and/or operating situations of the Company, it +shall be done for the purpose of safeguarding the shareholders' interests and in strict compliance with +the decision-making process. To this end, the Board of Directors shall draft an adjustment plan based +on the operating situations of the Company and the relevant regulations of the CSRC, and then submit +the adjustment plan to the general meeting for deliberation. Implementation of the adjustment plan is +conditional upon approval by shareholders (including their proxies) holding at least two thirds of voting +rights present at the general meeting. +In preparing a profit distribution plan, the Board of Directors of the Company shall listen to views and +advice from shareholders (in particular, the minority shareholders), independent directors and independent +supervisors in various ways. Independent directors of the Company shall express their independent +opinions on the profit distribution plan. When a specific cash dividend distribution plan is put forward for +consideration at a general meeting, a variety of channels shall be provided for communication and opinion +exchange with shareholders (in particular, the minority shareholders), whose opinions and demands shall +be fully heard and prompt response shall be given to any issues the minority shareholders are concerned +about. +According to Article 217 of the Articles of Association, the Company shall attach importance to the +reasonable investment returns for investors in its profit distribution. The profit distribution policy shall +maintain its continuity and stability. The accumulated profit to be distributed in cash for recent three years +shall not be less than 30% of the average annual distributable profit realized in recent three years, provided +that the annual distributable profit of the Company (namely profit after tax of the Company after covering +the losses and making contributions to the surplus reserve) is positive in value and such distribution is +in compliance with the prevailing laws and regulations and the requirements of regulatory authorities for +solvency ratio. In determining the specific ratio of distribution of cash dividend, the Company shall take +into account its profit, cash flow, solvency, and operation and business development requirements. The +Board of Directors of the Company shall be responsible for formulating and implementing a distribution +plan according to the provisions of the Articles of Association. +Cash Dividend Policy +REPORTING PERIOD +IMPLEMENTATION OF CASH DIVIDEND POLICY AND PROFIT DISTRIBUTION PLANS DURING THE +As at December 31, 2018, the Company's distributable reserves totaled RMB72,250 million. The Company has +proposed to distribute the 2018 final dividend of RMB1.10 per share (tax inclusive) in cash. After deducting +the 2018 final dividend, the remaining distributable reserves were carried forward to 2019. Besides, the +Company's capital reserve and surplus reserve amounted to RMB140,901 million, which can be distributed in +a future capital issue. +Ma Mingzhe +Lawful Operation +Shenzhen, PRC +Material Non-Equity Investment +During the Reporting Period, there was no material equity investment that was required to be disclosed. +Material Equity Investment +Ping An is an integrated financial services group, and investment is one of its core businesses. The +investment of insurance funds represents a majority of the equity investment of the Company. The +investment of insurance funds is subject to relevant laws and regulations. For details of the asset allocation +of the investment portfolio of insurance funds, please refer to relevant sections headed “Business Analysis." +GENERAL ANALYSIS OF EXTERNAL INVESTMENT +Significant Events +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +124 +During the Reporting Period, there was no material non-equity investment that was required to be +disclosed. +March 12, 2019 +Chairman of the Supervisory Committee +GU Liji +By order of the Supervisory Committee +In the coming year, the Supervisory Committee will further expand its approach to work, and will continue +to carry out its duties in accordance with the relevant provisions of the Company Law of the People's +Republic of China, the Articles of Association and the listing rules. The Supervisory Committee will adhere +to the principles of honesty, maximize its supervisory efforts with the aim of protecting the interests of the +Company and its shareholders, and perform supervisory duties honestly and diligently to achieve the best +results in all respects. +The Company held the 13th meeting of the 8th Supervisory Committee on March 20, 2018, at which all +Supervisors deliberated and approved the Proposal on Deliberating Directors' Duty Performance Report +and Independent Directors' Work Report for 2017, and appraised the composition of the Board of Directors, +Directors' attendance records at meetings, participation in training sessions and provision of opinions. +Supervisors present at the meeting concluded unanimously that in 2017 all Directors of the Company, in a +sincere, loyal, diligent and conscientious manner, performed their duties and responsibilities as stipulated +under relevant laws, regulations and the Articles of Association, proactively attended meetings of the +Board of Directors and specialized committees and expressed their opinions. Specialized committees of the +Board of Directors fully performed their duties and provided professional opinions and advice for the Board +of Directors' decision making process. +Appraisal of Directors' Performance of Duties +The Supervisory Committee acknowledges that the Board of Directors strictly carried out the cash +dividend policy and plans for shareholder returns, performed relevant decision-making procedures for +cash dividends in strict compliance, and disclosed the cash dividend policy and its implementation truly, +accurately and completely. +Implementation of the Cash Dividend Policy +Certain members of the Supervisory Committee attended the meetings of the Board of Directors and the +general meetings as non-voting participants, and did not have any objection to the reports and proposals +submitted to the general meetings by the Board of Directors. The Supervisory Committee has monitored +the implementation of the resolutions approved by the general meetings, and was of the opinion that the +Board of Directors could duly implement the resolutions approved by the general meetings. +Implementation of the Resolutions Approved by the General Meetings +Shenzhen, PRC +FINANCIAL INSTRUMENTS RECORDED AT FAIR VALUE +Details of financial instruments recorded at fair value of the Company are set out in Note 52 to the +consolidated financial statements. +During the Reporting Period, there was no sale of major assets and equities that was required to be +disclosed. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +126 +26 +During the Reporting Period, one third of the shares under the Plan for this phase were unlocked and +vested in batches to 680 employees. As to the remaining 41 employees who did not qualify for the vesting, +210,765 shares were forfeited. +The share purchase was conducted by the manager of the Plan, China Merchants Securities Asset +Management Co., Ltd. from March 17, 2016 to March 21, 2016 in the secondary market; 14,803,850 A shares +of the Company in total were purchased for a total price of RMB481,733,046.11 (expenses inclusive) and an +average price of RMB32.53 per share, accounting for 0.081% of the total share capital of the Company at that +time. These shares were subject to a lock-up period from March 23, 2016 to March 22, 2017. For details of the +share purchase, please refer to the Announcement regarding the Completion of Share Purchase under the +2016 Key Employee Share Purchase Plan published by the Company on the websites of the HKEX and the +SSE on March 22, 2016 and March 23, 2016 respectively. +The participants were 773 key employees of the Company and its subsidiaries including the directors, +employee representative supervisors, and senior management. The sources of funding were legitimate +salaries and performance bonuses of the employees. +Implementation in 2016 +During the Reporting Period, one third of the shares under the Plan for this phase were unlocked and +vested in batches to 639 employees. As to the remaining 62 employees who did not qualify for the vesting, +135,515 shares were forfeited. All shares under the Plan for this phase had been unlocked and vested as of +the end of the Reporting Period. +As the Company's profit distribution for 2014 included the conversion of capital reserve into share capital +in a proportion of 10 shares for every 10 shares held, the total number of shares held under the Plan for this +phase had changed to 8,100,506 shares. +The share purchase was conducted by the manager of the Plan, China Merchants Securities Co., Ltd. +(changed to China Merchants Securities Asset Management Co., Ltd. on September 9, 2015 due to +establishment of the subsidiary) from March 20, 2015 to March 26, 2015 in the secondary market; 4,050,253 +A shares of the Company in total were purchased for a total price of RMB312,047,645 (expenses inclusive), +accounting for 0.044% of the total share capital of the Company at that time. For details of the share +purchase, please refer to the Announcement regarding the Completion of Share Purchase under the 2015 +Key Employee Share Purchase Plan published by the Company on the websites of the HKEX and the SSE +on March 27, 2015 and March 30, 2015 respectively. +The participants were 839 key employees of the Company and its subsidiaries including the directors, +employee representative supervisors, and senior management. The sources of funding were legitimate +salaries and performance bonuses of the employees. +Implementation in 2015 +As at the end of the Reporting Period, four phases of the Plan had been implemented. +IMPLEMENTATION OF THE KEY EMPLOYEE SHARE PURCHASE PLAN OF THE COMPANY +As deliberated at the 16th Meeting of the 9th Board of Directors held on October 28, 2014 and approved at +the 1st Extraordinary General Meeting for 2015 held on February 5, 2015, the Key Employee Share Purchase +Plan (the “Plan") of the Company has been officially implemented. Since the implementation of this Plan, +the Company has had stable operations; the shareholders, the Company, and the employees have shared +benefits and risks, providing a strong foundation for further improvement of the Company's governance +structure as well as establishing and improving the long-term incentive and restraint mechanisms to +facilitate long-term sustainable, healthy development of the Company. +Significant Events +CORPORATE GOVERNANCE +125 +Ping An Insurance (Group) Company of China, Ltd. +Details of Structured Entities controlled by the Company are set out in Note 4.(2) to the consolidated +financial statements. +STRUCTURED ENTITIES CONTROLLED BY THE COMPANY +Details of major subsidiaries and associates of the Company are set out in Note 4.(1) and Note 32 to the +consolidated financial statements respectively. +MAJOR SUBSIDIARIES AND ASSOCIATES OF THE COMPANY +In 2018, the Supervisory Committee has reviewed the Assessment and Evaluation Report on Internal Control +of the Company for 2017 and the Work Report on the Internal Control of the Company for the First Half of +2018, and was of the opinion that the Company has set up a relatively complete, reasonable and effective +internal control system. +Chairman and Chief Executive Officer +Internal Control System +Connected-Party Transactions +5/5 +5/5 +5/5 +5/5 +Supervisory +Committee Meeting +General Meeting +Date of +Appointment +as Supervisors +Meetings attended in person/ +Meetings required to attend +June 28, 2016 +HUANG Baokui +Shareholder Representative Supervisor +June 3, 2009 +Independent Supervisors +Members +During the Reporting Period, the Supervisors did their best to participate in the general meetings and +the meetings of the Supervisory Committee in person, as well as to attend the meetings of the Board of +Directors as non-voting participants, and had no dissents over the supervised matters. The attendance +records of each Supervisor at the meetings are as follows: +ATTENDANCE RECORD OF SUPERVISORS +During the Reporting Period, all the members of the Supervisory Committee duly carried out their +supervisory duties in a stringent manner and adhered to the principles of fairness and honesty to +effectively protect the rights and interests of the shareholders, the Company and its employees in +accordance with the relevant provisions of the Company Law of the People's Republic of China and the +Articles of Association. +Report of the Supervisory +Committee +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +122 +March 12, 2019 +GU Liji (Chairman) +ZHANG Wangjin +June 17, 2013 +5/5 +Committee +Report of the Supervisory +CORPORATE GOVERNANCE +123 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +An aggregate of 594,056,000 new H Shares were successfully allotted and issued by the Company +under a general mandate on December 8, 2014 and the gross proceeds raised from the placing were +HKD36,831,472,000. The proceeds raised from the placing were used to develop the main businesses and +replenish the equity and working capital of the Company. The use of the proceeds raised was consistent +with the use approved by the Board of Directors. As at December 31, 2018, HKD4,059 million from the +placing was kept in the specific fund-raising account, and the rest had been used. +Use of Proceeds +PricewaterhouseCoopers Zhong Tian LLP and PricewaterhouseCoopers have issued the standard +unqualified auditor's reports in accordance with the PRC and international auditing standards respectively +on the Company's financial statements for 2018. The financial statements truly, fairly and accurately +reflected the financial conditions and results of operations of the Company. +Authenticity of the Financial Statements +During the Reporting Period, the Company operated and managed its businesses in accordance with +the laws and regulations, and its operational results were objective and true. There was substantial +development and improvement in the depth and breadth of internal control management, and the internal +control system was complete, reasonable and effective. The Company's operational decision-making +processes were legitimate. The Directors and other senior management were cautious, conscientious and +diligent in the business operations and management processes, and they were not found to have breached +any laws, regulations, or the Articles of Association or harmed the interests of the shareholders. +INDEPENDENT OPINIONS ON RELEVANT ISSUES FROM THE SUPERVISORY COMMITTEE +INSPECTIONS AND REVIEWS AT BRANCHES OF SUBSIDIARIES +In September 2018, certain members of the Supervisory Committee conducted on-site inspections and +reviews at branches of subsidiaries including Ping An Life, Ping An Property & Casualty and Ping An +Annuity, in Qinghai and Tibet. Opinions collected from the general staff were consolidated and an +investigation report was submitted to the management of the Company. The senior management paid +due attention to relevant issues and a feedback report by them was addressed to all the Directors and +Supervisors. +5/5 +5/5 +July 17, 2012 +5/5 +5/5 +August 6, 2017 +PAN Zhongwu +WANG Zhiliang +Employee Representative Supervisors +5/5 +The Supervisory Committee regarded the connected-party transactions of the Company to be fair and +reasonable in the Reporting Period, and did not find any harm against the interests of the shareholders and +the Company. +SALE OF MAJOR ASSETS AND EQUITIES +2. +36 +2,055,311,275 +285,847,741 +Party to s317 agreement +(1), (2) +Total: +corporations +0.49 +1.19 +27.60 +Long position. +10.76 +26.41 +Long position +1,966,603,275 +Party to s317 agreement +Interest of controlled +H +Dhanin Chearavanont +88,708,000 +11.24 +Short position +3.84 +Party to s317 agreement +Total: +corporations +Annual Report 2018 +0.49 +1.19 +Long position +88,708,000 +Interest of controlled +10.76 +26.41 +Long position +1,966,603,275 +Party to s317 agreement +H +King Ace International +Limited +1.56 +1.56 +(1), (2) +(2) +3.84 +285,847,741 +Group Company Limited +H +Charoen Pokphand +Notes +Capacity +H/A +Shares +substantial shareholder +Interest of controlled +corporations +Name of +of total +Percentage +of total +number of +H/A shares +Percentage +Interests and short positions of substantial shareholders who are entitled to exercise or control the +exercise of 10% or more of the voting power at any general meetings of shareholders of the Company +As far as is known to any Directors or Supervisors of the Company, as at December 31, 2018, the following +persons (other than the Directors, Supervisors and chief executive of the Company) had interests or short +positions in the shares or underlying shares of the Company which shall be disclosed to the Company +pursuant to the provisions of Divisions 2 and 3 of Part XV of the SFO or recorded in the register required to +be kept by the Company pursuant to Section 336 of the SFO: +Substantial Shareholders' and Other Persons' Interests and Short Positions in Shares and Underlying +Shares of the Company +shares +Number of +H/A Shares +1,966,603,275 +Nature of +interest +in issue +(1) +Interest of controlled +corporations +11.24 +27.60 +0.49 +1.19 +Long position +88,708,000 +2,055,311,275 +(1), (2) +Total: +Party to s317 agreement +10.76 +26.41 +Long position +(%) +(%) +in issue +Short position +INFORMATION DISCLOSED UNDER H SHARES REGULATORY REQUIREMENTS +2,055,311,275 +285,847,741 +11.24 +6.89 +16.90 +1,258,789,784 +Total: +1.21 +2.98 +Lending pool +Interest of controlled +221,672,394 +0.00 +Long position +32,012 +0.03 +0.07 +Long position +5,101,498 +0.00 +(3) +786,797,037 Short position +10.56 +0.67 +Long position +50,223,057 +Person having a security +H +UBS Group AG +4.41 +10.83 +806,470,037 +Total: +0.11 +0.26 +Short position +19,673,000 +Investment manager +corporations +4.30 +Approved lending agent +27.60 +security interest in shares +Trustee +H +JPMorgan Chase & Co. +Number of +H/A Shares +Notes +Capacity +Shares +H/A +Interest of controlled +corporations +substantial shareholder +Significant Events +136 +CORPORATE GOVERNANCE +135 +Ping An Insurance (Group) Company of China, Ltd. +1.56 +3.84 +Name of +(3) +708,377,410 +Long position +1.77 +4.35 +Long position +323,606,470 +Investment manager +3.88 +9.51 +(%) +(%) +in issue +in issue +of total +shares +Percentage +H/A shares +of total +number of +Percentage +Nature of +interest +Person having a +As at December 31, 2018, the above undertaking had been fulfilled. +In relation to the subscription for 210,206,652 new shares of Ping An Bank through non-public issuance, the +Company undertakes that it shall not transfer the shares within 36 months since the date of listing of the +new shares (i.e. May 21, 2015). Such shares shall not be disposed of or transferred among its non-connected +or connected parties during the lock-up period. In addition, no arrangement of any other disposal of +interests shall be entered into with respect to such shares during the lock-up period. +Undertaking in Respect of the Subscription for 210,206,652 New Shares of Ping An Bank Through +Non-Public Issuance +As at December 31, 2018, the details and movements of the Shanghai Jahwa Share Incentive Scheme in +relation to the Shanghai Jahwa Options are as follows: +Significant Events +129 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +The board of directors of Shanghai Jahwa has the discretion to fix any minimum period(s) for which a +Shanghai Jahwa Option or any part thereof has to be held before the exercise of the subscription rights +attaching thereto. The Shanghai Jahwa Share Incentive Scheme is valid from the date of grant of Shanghai +Jahwa Options and expires on the date of all Shanghai Jahwa Options granted to participants being +exercised or cancelled, and not exceeding 68 months. +The exercise price per Shanghai Jahwa Share of a Shanghai Jahwa Option shall be determined by the +board of directors of Shanghai Jahwa. For details of the value of Shanghai Jahwa Options and related +accounting policies, please refer to the announcement published by Shanghai Jahwa on the website of SSE +(www.sse.com.cn) dated July 25, 2018. +Exercise price +(per Shanghai +Jahwa Share, +RMB) +The total number of Shanghai Jahwa Shares which may be issued upon exercise of all Shanghai Jahwa +Options to be granted under the Shanghai Jahwa Share Incentive Scheme and any other share option +schemes of Shanghai Jahwa must not in aggregate exceed 10% of the issued and outstanding Shanghai +Jahwa Shares as of May 23, 2018, on which the shareholders of the Company approved the Shanghai Jahwa +Share Incentive Scheme. According to the Shanghai Jahwa Share Incentive Scheme, the maximum number +of Shanghai Jahwa Shares to be issued is 4,250,000, representing approximately 0.63% of the total issued +shares of Shanghai Jahwa as at the date of this report. Unless otherwise approved by a special resolution +at the general meeting of Shanghai Jahwa, the cumulative total number of Shanghai Jahwa Shares to +be granted to any of the incentive participant under the fully effective Shanghai Jahwa Share Incentive +Scheme shall not exceed 1% of the total share capital of Shanghai Jahwa. +The purpose of Shanghai Jahwa Share Incentive Scheme is to further improve Shanghai Jahwa's +corporate governance structure, promote the establishment and improvement of its incentive and +restraint mechanism, encourage the initiative and commitment of its directors, senior management and +key employees, so as to effectively align the shareholders' interests, Shanghai Jahwa's interests, and +operators' individual interests, and make all parties stay focused on and strive for the long-term sustainable +development of Shanghai Jahwa. +The 2017 Annual General Meeting held by the Company on May 23, 2018 deliberated and approved the +Shanghai Jahwa Share Incentive Scheme, involving the grant of options ("Shanghai Jahwa Options”) to, +or for the benefit of, specified participants to subscribe for ordinary shares of Shanghai Jahwa ("Shanghai +Jahwa Shares"). +SHARE INCENTIVE SCHEME OF SHANGHAI JAHWA OF 2018 ("SHANGHAI JAHWA SHARE INCENTIVE +SCHEME") +893,282 +70,039 +3,750 +355,545 +Pursuant to the terms of the Shanghai Jahwa Share Incentive Scheme, the incentive participants of the +Shanghai Jahwa Share Incentive Scheme comprise the following persons, and shall exclude independent +directors and supervisors, as well as shareholders individually or in aggregate holding 5% or more of the +shares of Shanghai Jahwa or the de facto controllers and their spouses, parents or children: directors +and senior management of Shanghai Jahwa, and the core management personnel and core technical +personnel who have direct influence on the overall results and sustainable development of Shanghai +Jahwa. Such personnel refer to those who report directly to the Chief Executive Officer and those who +are independently responsible for different units and businesses of Shanghai Jahwa, including branding, +research and development, supply chain, financing, human resources and strategic investment. +Balance +as at +January 1, +2018 +Type of +grantees +Employee +Exercise period +External guarantee of the Company and its subsidiaries +(excluding the guarantee in favor of its subsidiaries) +(in RMB million) +MATERIAL CONTRACTS AND THEIR PERFORMANCE +Guarantee +The above transaction would not be regarded as a connected transaction of the Company as defined under +the HKEX Listing Rules. +The 2nd meeting of the 11th Board of Directors was convened on August 21, 2018 by the Company, +during which the Resolution regarding Continuing Day-to-day Connected Transactions between Ping +An Group and Connected Parties was considered and approved. Pursuant to the Resolution, the Group +was authorized to enter into connected transactions at fair market price with Ping An Good Doctor, +OneConnect, Ping An HealthKonnect, Lufax Holding and the connected parties under their control +("Connected Parties") respectively within the ordinary course of business. The annual aggregated amount +of connected transactions entered into between the Group and the Connected Parties shall not exceed +5% of the latest audited net assets of the Group for the year. A transaction that falls within the scope +of the authorization limit may no longer require the corresponding approval procedures and disclosure +obligations. For details please refer to "Continuing Day-to-day Connected Transactions Announcement" +published by the Company on Shanghai Securities News, China Securities Journal, Securities Times, +Securities Daily and the website of SSE (www.sse.com.cn) on August 22, 2018. +DAY-TO-DAY CONNECTED TRANSACTIONS +-- 3,400,000 +as at +December 31, +2018 +Balance +Exercised +during the +Reporting +Period +3,400,000 +Lapsed +during the +Reporting +Period +Granted +during the +Reporting +Period +The Number of Options +35.57 +months from the +date of grant +Not exceeding 68 +611,526 +Total external guarantee incurred during the Reporting Period +Total external guarantee balance as at the end of the Reporting Period +22.19-83.27 +Type of grantees +Employee +AMENDED AND RESTATED 2016 SHARE INCENTIVE PLAN OF AUTOHOME INC. ("AUTOHOME 2016 +SHARE INCENTIVE PLAN") +During the Reporting Period, the Company did not implement any share incentive scheme based on the +Company's shares. +IMPLEMENTATION OF SHARE INCENTIVE SCHEME OF THE COMPANY AND ITS EFFECTS +Significant Events +CORPORATE GOVERNANCE +127 +Ping An Insurance (Group) Company of China, Ltd. +The Annual General Meeting held by the Company on June 16, 2017 deliberated and approved the +Autohome 2016 Share Incentive Plan with respect to the grant of options (“Autohome Options”) to the +directors, consultants, and employees of Autohome Inc. to purchase Class A ordinary shares of Autohome +Inc. ("Autohome Shares"), restricted shares or restricted stock units and share appreciation rights. +The manager of the Plan is China Merchants Securities Asset Management Co., Ltd., and was not changed +during the Reporting Period. +The participants were 1,296 key employees of the Company and its subsidiaries including the directors, +employee representative supervisors, and senior management. The sources of funding were legitimate +salaries and performance bonuses of the employees. +Implementation in 2018 +During the Reporting Period, one third of the shares under the Plan for this phase were unlocked and +vested in batches to 1,104 employees. As to the remaining 53 employees who did not qualify for the vesting, +428,798 shares were forfeited. +The share purchase was conducted by the manager of the Plan, China Merchants Securities Asset +Management Co., Ltd. from March 23, 2017 to March 27, 2017 in the secondary market; 16,419,990 A shares +of the Company in total were purchased for a total price of RMB603,498,822.25 (expenses inclusive) and an +average price of RMB36.74 per share, accounting for 0.090% of the total share capital of the Company at that +time. These shares were subject to a lock-up period from March 29, 2017 to March 28, 2018. For details of the +share purchase, please refer to the Announcement regarding the Completion of Share Purchase under the +2017 Key Employee Share Purchase Plan published by the Company on the websites of the HKEX and the +SSE on March 28, 2017 and March 29, 2017 respectively. +The participants were 1,157 key employees of the Company and its subsidiaries including the directors, +employee representative supervisors, and senior management. The sources of funding were legitimate +salaries and performance bonuses of the employees. +Implementation in 2017 +Annual Report 2018 +The share purchase was conducted by the manager of the Plan, China Merchants Securities Asset +Management Co., Ltd. on April 27, 2018 in the secondary market; 9,666,900 A shares of the Company in total +were purchased for a total price of RMB592,698,901.19 (expenses inclusive) and an average price of RMB61.29 +per share, accounting for 0.053% of the total share capital of the Company at that time. These shares are +subject to a lock-up period from May 2, 2018 to May 1, 2019. For details of the share purchase, please refer +to the Announcement regarding the Completion of Share Purchase under the 2018 Key Employee Share +Purchase Plan published by the Company on the websites of the HKEX and the SSE on May 1, 2018 and May +2, 2018 respectively. During the Reporting Period, there was no change in equity as a result of disposal by +holders of the Plan. +The purpose of the Autohome 2016 Share Incentive Plan is intended to provide the relevant participants +with an incentive for outstanding performance to generate superior returns to Autohome Inc.'s +shareholders. The Autohome 2016 Share Incentive Plan is also intended to provide flexibility to Autohome +Inc. in its ability to motivate, attract, and retain its directors, employees, and consultants upon whose +judgment, interest, and special effort the successful conduct of Autohome Inc.'s operation is largely +dependent. +Pursuant to the terms of the Autohome 2016 Share Incentive Plan, Autohome Inc.'s board of directors or +its compensation committee authorized by the board of directors ("Autohome Committee") may grant +Autohome incentive awards to eligible participants, including the employees, consultants and all directors +of Autohome Inc., based on their past, present and expected commitment and contribution to Autohome +Inc. and/or the related entities, as the Autohome Committee may determine. +The total number of Autohome Shares which may be issued upon exercise of all Autohome Options to be +granted under the Autohome 2016 Share Incentive Plan and any other share option schemes of Autohome +Inc. must not in aggregate exceed 10% of the issued and outstanding Autohome Shares as of June 16, +2017, on which the shareholders of the Company approved the Autohome 2016 Share Incentive Plan, +unless further shareholders' approval from the shareholders of Autohome Inc. and the Company have +been obtained. According to the Autohome 2016 Share Incentive Plan, the maximum aggregate number of +Autohome Shares issuable pursuant to all awards under this plan is 4,890,000, representing approximately +4.14% of the total issued and outstanding Autohome Shares as at the date of this report. Unless approved +by the shareholders of Autohome Inc. and the Company in the manner set out in the Autohome 2016 Share +Incentive Plan, the total number of Autohome Shares issued and to be issued upon the exercise of the +Autohome Options granted and to be granted to any participant (including both exercised and outstanding +Autohome Options) in any 12-month period up to and including the date of grant shall not exceed 1% of +the issued and outstanding Autohome Shares as at the date of grant. +CORPORATE GOVERNANCE +as at +December 31, +2018 +Balance +Exercised +during the +Reporting +Period +Lapsed +during the +Reporting +Period +Granted +during the +Reporting +Period +Balance +as at +January 1, +2018 +Share, US$) +Exercise price +(per Autohome +The Number of Options +As at December 31, 2018, the Autohome Options granted pursuant to the Autohome 2016 Share Incentive +Plan are as follows: +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +128 +28 +The Autohome Committee has the discretion to fix any minimum period(s) for which an Autohome Option +or any part thereof has to be held before the exercise of the subscription rights attaching thereto. The +Autohome 2016 Share Incentive Plan will expire on the tenth anniversary of the effective date, being March +21, 2027. +The exercise price per Autohome Share subject to an Autohome Option shall be determined by the +Autohome Committee and set forth in the award agreement which may be a fixed or variable price related +to the fair market value of the Autohome Shares, to the extent not prohibited by the applicable laws. +Autohome Inc., as a company listed on the New York Stock Exchange, files its annual financial results with +the U.S. Securities and Exchange Commission under the relevant regulatory rules of the U.S. Considering +the consistency of information disclosure, the Company would not herein disclose the value of the +Autohome Options granted to the participants during the Reporting Period and the relevant accounting +policies. +Exercise period +Not exceeding 10 +years from the +date of grant +Guarantee of the Company and its subsidiaries in favor of its subsidiaries +Total guarantee in favor of its subsidiaries incurred during the Reporting Period +Total guarantee balance in favor of its subsidiaries as at the end of the Reporting Period +Total guarantee of the Company +(including the guarantee in favor of its subsidiaries) +Income Tax Withholding for H Shareholders via the Hong Kong Stock Connect Program +For Mainland investors (including enterprises and individuals) investing in the Company's H Shares via the +Hong Kong Stock Connect Program, China Securities Depository and Clearing Corporation Limited, as the +nominee holding H Shares for investors via the Hong Kong Stock Connect Program, will receive the final +dividend distributed by the Company and distribute such final dividend to the relevant investors through +its depositary and clearing system. The final dividend to be distributed to the investors via the Hong +Kong Stock Connect Program will be paid in Renminbi. Pursuant to the Notice on Tax Policies for Pilot +Mechanism of Shanghai-Hong Kong Stock Connect Program (Cai Shui [2014] No. 81) and the Notice on Tax +Policies for Pilot Mechanism of Shenzhen - Hong Kong Stock Connect Program (Cai Shui [2016] No. 127): +For Mainland individual investors who invest in the H Shares of the Company via the Hong Kong Stock +Connect Program, the Company will withhold individual income tax at the rate of 20% in the distribution of +the final dividend. Individual investors may, by producing valid tax payment proofs, apply to the competent +tax authority of China Securities Depository and Clearing Corporation Limited for tax refund relating to the +withholding tax already paid abroad. For Mainland securities investment funds that invest in the H Shares +of the Company via the Hong Kong Stock Connect Program, the Company will withhold individual income +tax in the distribution of the final dividend pursuant to the above provisions; +The Company will withhold the enterprise income tax as well as the individual income tax for shareholders +as required by law on the basis of the Company's register of members of H shares on the Record Date. The +Company assumes no liability and will not deal with any dispute over income tax withholding triggered by +failure to submit proof materials within the stipulated time frame, and holders of H shares of the Company +shall either personally or appoint a representative to attend to the procedures in accordance with the +applicable tax regulations and relevant provisions of the PRC. +If individual holders appear on the Company's register of members of H shares and are citizens from the +countries or regions applying a tax rate of less than 10% under tax agreements, they are not applicable in +relation to the withheld individual tax at the rate of 10% by the Company, and the Company may handle +applications on their behalf for preferential treatments as stipulated in relevant agreements pursuant to +the Notice of the State Administration of Taxation on Issues about the Administrative Measures for Non- +residents to Enjoy the Treatments of Tax Treaties (Notice of the State Administration of Taxation [2015] No. +60). Qualified shareholders are required to submit to Computershare Hong Kong Investor Services Limited +at or before 4:30 p.m. on Friday, May 24, 2019 a written authorization and relevant evidencing documents, +which shall be handed on by the Company to the applicable tax authorities for approval, and then excess +portions of the tax amounts withheld can be refunded. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +132 +Pursuant to relative tax regulations, the Company shall generally be obligated to withhold individual +income tax at the tax rate of 10% when it distributes the 2018 final dividend to individual holders of H shares +appearing on the Company's register of members of H shares on the Record Date. However, if the tax +regulations and relevant tax agreements state otherwise, the Company will withhold and pay the individual +income tax based on the amount of the dividend at the relevant tax rate and in accordance with the +procedures as stipulated. +For Mainland enterprise investors that invest in the H Shares of the Company via the Hong Kong Stock +Connect Program, the Company will not withhold income tax in the distribution of the final dividend and +the Mainland enterprise investors shall declare and pay the tax on their own. +Upon the confirmation of the Company after having made consultation with the relevant tax authorities, +and pursuant to the applicable provisions of the Individual Income Tax Law of the People's Republic +of China and its implementation regulations, the individual resident shareholders outside the PRC shall +pay individual income tax upon their receipt of the distributed dividends in respect of the shares issued +by domestic non-foreign investment enterprises in Hong Kong, which shall be withheld by obligors on +behalf of such individual shareholders by law. Those individual resident shareholders outside the PRC +may, however, enjoy relevant preferential treatments in accordance with the provisions of applicable +tax agreements signed between the countries or regions where they belong by virtue of residential +identification and the PRC as well as the tax arrangements made between the Mainland China and Hong +Kong (Macau). +If any resident enterprise (as defined in the Enterprise Income Tax Law of the People's Republic of China) +listed on the Company's register of members of H shares which is duly incorporated in the PRC or under +the laws of a foreign country (or a region) but with a PRC-based de facto management body does not +I want the Company to withhold the said 10% enterprise income tax, it shall submit to Computershare Hong +Kong Investor Services Limited at or before 4:30 p.m. on Friday, May 24, 2019 a legal opinion, issued by a +PRC mainland qualified lawyer (inscribed with the seal of the applicable law firm), that verifies its resident +enterprise status. The legal opinion shall be handed on by the Company to the applicable tax authorities for +approval, and then excess portions of the tax amounts withheld can be refunded. +Pursuant to the applicable provisions of the Enterprise Income Tax Law of the People's Republic of China +which came into effect on January 1, 2008 and its implementation rules, the Company shall be obligated +to withhold 10% enterprise income tax when it distributes 2018 final dividend to non-resident enterprise +holders of H shares, including Hong Kong Securities Clearing Company Nominees Limited, as listed on the +Company's register of members of H shares on Thursday, May 30, 2019 (the "Record Date"). +Enterprise Income Tax Withholding of Overseas Non-Resident Enterprises +INCOME TAX WITHHOLDING +During the Reporting Period, the Company had no failure to abide by any effective judicial ruling. +INTEGRITY CONDITIONS OF THE COMPANY +During the Reporting Period, neither the Company nor the Directors, Supervisors, or senior management +of the Company were investigated by competent authorities, subjected to coercive measures by judicial +authorities or disciplinary authorities, transferred to judicial authorities or held accountable for criminal +liabilities, investigated or punished, barred from the market or disqualified by the CSRC, subjected to +major administrative punishments by environmental protection, work safety, tax or other administrative +authorities, or denounced by any stock exchanges publicly. +Individual Income Tax Withholding of Overseas Individual Shareholders +Income Tax Withholding for A Shareholders via the Shanghai Stock Connect Program +For Hong Kong investors (including enterprises and individuals) investing in the Company's A Shares +via the Shanghai Stock Connect Program, the final dividend will be paid in Renminbi by the Company +through the Shanghai Branch of China Securities Depository and Clearing Corporation Limited to Hong +Kong Securities Clearing Company Limited, and the Company will withhold income tax at the rate of 10% +as stipulated in the Notice on Tax Policies for Pilot Mechanism of Shanghai-Hong Kong Stock Connect +Program (Cai Shui [2014] No. 81). +For investors via the Shanghai Stock Connect Program who are tax residents of other countries or regions +(excluding Hong Kong), which have entered into a tax treaty with the PRC stipulating a dividend tax rate +of less than 10%, those enterprises or individuals may, or may entrust a withholding agent to, apply to the +competent tax authorities of the Company for the entitlement of the rate under such tax treaty. Upon +approval by the tax authorities, the paid amount in excess of the tax payable based on the tax rate under +such tax treaty will be refunded. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +134 +As at December 31, 2018, the above undertaking was still being performed and there was no breach of the +above undertaking. +During the period of issuing Ping An Convertible Bonds by the Company, in terms of certain subsidiaries +engaging in construction of properties for self-use purpose and retirement communities, the Company +undertakes that, it complies and will strictly comply with relevant regulations in relation to the insurance +funds used in real estate investment and the principle that the insurance funds should only be applied +for specific property development purpose without the motive of property speculation or sale in an +inappropriate form. It will not develop or sell commercial housing by means of investment in retirement +communities or real estate for self-use purpose. +Undertaking in Respect of the Issuance of Ping An Convertible Bonds +As at December 31, 2018, the above undertakings were still being performed and there was no breach of the +above undertakings. +(3) The Company undertakes that, after the completion of the major asset restructuring and during the +period when the Company remains as the controlling shareholder of Shenzhen Development Bank, the +Company shall maintain the independence of Shenzhen Development Bank and ensure that Shenzhen +Development Bank is independent from the Company and the enterprises under its control in respect +of personnel, assets, finance, organization and business. +(2) The Company undertakes that, after the completion of the major asset restructuring with Shenzhen +Development Bank, and in respect of the transactions between the Company and the enterprises +under its control and Shenzhen Development Bank which constitute the connected transactions of +Shenzhen Development Bank, the Company and the enterprises under its control shall enter into +such transactions with Shenzhen Development Bank by following the principle of "openness, fairness +and justness" at fair and reasonable market prices, and shall go through the decision-making process +according to the requirements of the relevant laws and regulations and regulatory documents, and +shall perform their obligations of information disclosure as required by law. The Company undertakes +that the Company and the enterprises under its control shall not procure any illegal interests or make +Shenzhen Development Bank undertake any illicit obligations through the transactions with Shenzhen +Development Bank. +(1) The Company undertakes that, after the completion of the major asset restructuring with Shenzhen +Development Bank, and during the period when the Company remains as the controlling shareholder +of Shenzhen Development Bank, and in respect of the businesses or commercial opportunities similar +to those of Shenzhen Development Bank that the Company and the enterprises under its control +intend to carry out or have substantially obtained whereby the assets and businesses arising from +such businesses or commercial opportunities may possibly form potential competition with those of +Shenzhen Development Bank, the Company and the enterprises under its control shall not engage in +the businesses identical or similar to those carried out by Shenzhen Development Bank, so as to avoid +direct or indirect competition with the operations of Shenzhen Development Bank. +Undertakings in Respect of the Major Asset Restructuring with Shenzhen Development Bank +FULFILLMENTS OF UNDERTAKINGS +All investors are requested to read this part carefully. Shareholders are recommended to consult their +tax advisors for tax effects regarding their holding and disposing of the shares of the Company, involving +the PRC, Hong Kong and other countries and regions. The Company will announce detailed arrangement +regarding the income tax withholding when it distributes 2018 final dividend to holders of A shares on the +website of SSE separately. +Significant Events +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 133 +Annual Report 2018 +PUNISHMENTS AND RECTIFICATIONS +Information on the Company's internal control auditors and the remuneration paid to such auditors is set +out in the sections titled "Report of the Board of Directors" and "Corporate Governance Report." +APPOINTMENT OF INTERNAL CONTROL AUDITOR +Significant Events +1. During the Reporting Period, the Company did not provide any guarantee to its controlling +shareholder and other connected parties in which the Company holds less than 50% shares, or any +non-legal entities or individuals; +According to the relevant requirements of the Notice Concerning the Regulation on the Flow of Funds +Between Listed Companies and Their Connected Parties and the Provision of Guarantees by Listed +Companies to External Parties as well as the Notice Regarding the Regulation on the Provision of +External Guarantee by Listed Companies set out by the CSRC, the Independent Non-executive Directors +of the Company conducted a prudent review of the Company's external guarantee in 2018. Their specific +statements and independent opinions are set out as follows: +INDEPENDENT OPINIONS OF INDEPENDENT NON-EXECUTIVE DIRECTORS ON EXTERNAL GUARANTEE +OF THE COMPANY +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +130 +(2) During the Reporting Period, the total guarantee incurred was the guarantee withdrawal of RMB27,705 million less the guarantee +repayment of RMB15,792 million. +Notes: (1) The data set out in the table above does not include those arising from financial guarantee businesses conducted by Ping +An Bank (the controlled subsidiary) and other subsidiaries of the Company in strict compliance with the scope of business +approved by regulatory authorities. +The amount by which the total guarantee balance of the Company and +its subsidiaries exceeded 50% of the Company's net asset +41,596 +Including: Direct or indirect guarantee for the companies with a total liabilities to total +assets ratio over 70% (as at December 31, 2018) +7.9 +Total guarantee as a percentage of the Company's net assets (%) +44,140 +Total guarantee +44,140 +11,913 +3. +0.27 +4. +The Company has strictly observed the approval procedures and internal control policies regarding +external guarantee as set out in the Articles of Association, and there was no irregular external +guarantee; +CORPORATE GOVERNANCE +131 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Information on the Company's auditors and the remuneration paid to the auditors is set out in the sections +titled "Report of the Board of Directors" and "Corporate Governance Report." +APPOINTMENT OF AUDITOR +During the Reporting Period, there was no material accounting mistake made by the Company. +Details of changes in accounting policies and accounting estimates of the Company during the Reporting +Period are set out in note 2.(2) to the consolidated financial statements. +CHANGES IN ACCOUNTING POLICIES OR ACCOUNTING ESTIMATES, CORRECTIONS OF MATERIAL +ACCOUNTING MISTAKES +During the Reporting Period, the Company had no material litigations or arbitrations that were required to +be disclosed. +MATERIAL LITIGATIONS AND ARBITRATIONS +During the Reporting Period, the Company had no event of seizure, distrainment or freeze of major assets +that was required to be disclosed. +SEIZURE, DISTRAINMENT OR FREEZE OF MAJOR ASSETS +During the Reporting Period, the Company engaged in no entrusted asset management or entrusted +lending outside the normal business scope. For details of the Company's entrusted asset management and +entrusted lending, refer to the "Notes to Consolidated Financial Statements." +No matter relating to entrustment, underwriting, lease or other material contracts of the Company was +required to be disclosed during the Reporting Period. +ENTRUSTMENT, UNDERWRITING, LEASE, ENTRUSTED ASSET MANAGEMENT, ENTRUSTED LOAN AND +OTHER MATERIAL CONTRACTS +The Company has fulfilled its obligation to disclose information on external guarantee and honestly +provided chartered accountants with all the details about the Company's external guarantee, in strict +compliance with the relevant requirements under the SSE Listing Rules and the Articles of Association. +During the Reporting Period, the total guarantee withdrawal provided by the Company and its +subsidiaries amounted to RMB27,705 million. As at December 31, 2018, the total guarantee balance +of the Company and its subsidiaries was RMB44,140 million, representing approximately 7.9% of the +Company's net assets. The sum did not exceed 50% of the net assets as stated in the consolidated +financial statements of the latest fiscal year of the Company; +interest in shares +Short position +Long position +Interest of controlled +corporations +A +Beneficial owner +(6) +416,914,509 +477,140,054 +29,597,482 +Lending Pool +5.60 +2.28 +6.41 +Total: +2.61 +0.40 +0.16 +962,719,102 +Long position +8.89 +5.27 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Capacity +Shares +Short position +Shenzhen Investment +Holdings Co., Ltd. +Approved lending agent +0.33 +in issue +in issue +(%) +(%) +BlackRock, Inc. +H +Interest of controlled +corporations +412,982,017 +Long position +5.55 +2.26 +(5) +545,000 +Short position +0.01 +0.00 +Citigroup Inc. +H +Interest of controlled +corporations +60,225,545 +Notes +0.81 +substantial shareholder +H/A +Name of +H/A shares +Nature of +interest +Interest of controlled +(4) +1,870,597,412 +Long position +25.12 +10.23 +corporations +Total: +Interest of controlled +corporations +(4) +Number of +H/A Shares +25.79 +1,920,820,469 +2,100,861,881 +shares +of total +of total +number of +Percentage +Percentage +11.49 +28.21 +Short position +10.51 +Interests and Short Positions of Other Substantial Shareholders +J.P. Morgan Overseas Capital LLC +N +100.00 +J.P. Morgan International +Finance Limited +304,109,670 +21,004,000 +JPMorgan Chase & Co. +N +100.00 +Long position +JPMorgan Chase Holdings LLC +1,331,000 +Long position +Short position +31,000 +N +0 +JPMorgan Asset Management (Asia) Inc. +JPMorgan Asset Management +Holdings Inc. +100.00 +Long position +Short position +70,026,000 +0 +JPMorgan Asset Management +Holdings Inc. +JPMorgan Chase Holdings LLC +N +Long position +Short position +301,312,570 +19,673,000 +Short position +100.00 +JPMorgan Chase Holdings LLC +J.P. MORGAN EUROPE LIMITED +UBS Group AG +UBS Asset Management Trust Company +28,003,000 +250,000 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Singapore) Ltd +0 +681,500 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management Life Limited +0 +1,085,500 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (Japan) Ltd +250,000 +15,341,666 +Long position +Short position +100.00 +Y +Long position +Short position +3,432,500 +J.P. MORGAN SECURITIES PLC +100.00 +N +Long position +Short position +4,599,030 +0 +J.P. MORGAN SECURITIES PLC +J.P. MORGAN CAPITAL +HOLDINGS LIMITED +100.00 +N +Long position +Short position +4,599,030 +Short position +72,413,694 +Y +100.00 +UBS Group AG +UBS Fund Management +(Luxembourg) S.A. +0 +21,966,066 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Asset Management (UK) Limited +0 +Long position +Short position +1,883,088 +Long position +N +16 +Long position +Y +100.00 +Finance Limited +J.P. Morgan International +392,500 +0 +Short position +Long position +Short position +100.00 +J.P. MORGAN EUROPE LIMITED +J.P. Morgan Structured Products B.V. +J.P. Morgan Europe (UK), Copenhagen +Br, filial af J.P. Morgan Europe Ltd, +Storbritannien +723,000 +0 +Long position +Short position +Y +Y +66 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +100.00 +shares +interest +(Y/N) +(%) +Number of +Nature of +interest +of control +Direct +Percentage +J.P. Morgan Bank Luxembourg S.A. +J.P. Morgan Bank Luxembourg, +Copenhagen Br, filial af J.P. Morgan +Bank Luxembourg S.A. +J.P. MORGAN EUROPE LIMITED +Name of controlling shareholder +J.P. Morgan Europe Limited, Helsingin +sivuliike +Name of controlled corporation +100.00 +J.P. Morgan Holdings (Hong Kong) +Limited +Copthall Mauritius Investment Limited +20,000 +20,000 +Long position +Short position +Y +100.00 +JPMorgan Chase Bank, National +Association +J.P. Morgan Investment Management Inc. +JPMORGAN CHASE BANK, N.A. +- LONDON BRANCH +33,700,240 +19,673,000 +Short position +Long position +Y +100.00 +JPMorgan Asset Management +Holdings Inc. +Highbridge Capital Management, LLC +0 +9,450,907 +Long position +Short position +Y +78,167,751 +Y +0 +100.00 +Short position +Long position +Y +100.00 +J.P. Morgan Securities LLC +0 +1,760,000 +Long position +Short position +Y +100.00 +JPMorgan Asset Management +(Asia) Inc. +J.P. Morgan Prime Inc. +JPMorgan Asset Management (Japan) +Limited +0 +149,842,430 +Long position +Short position +Y +JPMorgan Asset Management +Holdings Inc. +Long position +Short position +2,026,000 +0 +100.00 +JPMorgan Chase & Co. +0 +3,673,500 +Long position +Short position +Y +100.00 +J.P. Morgan International +Finance Limited +J.P. Morgan Bank Luxembourg S.A. +JPMorgan Chase Bank, National +Association +J.P. Morgan (Suisse) SA +709,926,204 +710,360,916 +Short position +Long position +Y +100.00 +J.P. MORGAN CAPITAL HOLDINGS +LIMITED +N +J.P. MORGAN SECURITIES PLC +Long position +857,782,641 +723,420,982 +100.00 +JPMorgan Chase Holdings LLC +J.P. Morgan Broker-Dealer Holdings Inc. +755,623,477 +723,420,982 +Short position +Long position +N +100.00 +JPMorgan Chase Bank, National +Association +J.P. Morgan International Finance +Limited +0 +Short position +13,410,407 +Long position +N +100.00 +J.P. Morgan International +Finance Limited +Short position +Y +0 +Long position +Short position +Y +100.00 +J.P. MORGAN EUROPE LIMITED +J.P. Morgan Bank Luxembourg S.A. +J.P. Morgan Europe Limited (UK), +Stockholm Bankfilial +0 +7,834,786 +Long position +Short position +Y +100.00 +JPMorgan Chase Bank, National +Association +JPMorgan Chase Bank, N.A. - Sydney +Branch +0 +2,006,500 +Long position +Short position +Y +100.00 +Long position +Short position +12,606,527 +1,970,245 +J.P. Morgan International +Finance Limited +Y +100.00 +JPMorgan Chase Bank, National +Association +JPMorgan Chase Bank, N.A. - Hong Kong +Branch +0 +32,012 +Long position +Short position +Y +100.00 +J.P. Morgan Equity Holdings, Inc. +J.P. Morgan Trust Company of Delaware +0 +Short position +23,260,320 +Long position +Y +100.00 +0 +100.00 +Y +UBS Asset Management +(Hong Kong) Ltd. +According to the disclosure form filed by UBS Group AG on January 3, 2019, the following interests in H shares were held by UBS +Group AG through its controlled corporations, the details of which are as follows: +UBS Group AG was deemed to be interested in a total of 1,870,597,412 H shares (Long position) and 2,100,861,881 H shares (Short +position) in the Company by virtue of its control over several corporations. +(4) +53,807,225 +5,048,510 +29,892,732 +365,914,411 +155,825,818 +562,700,456 +1,808,800 +53,539,200 +Number of shares +93,922,500 +100,784,500 +Long position +Short position +Long position +Short position +Long position +Short position +Long position +Short position +Long position +Short position +Nature of interest +Convertible instruments +Listed derivatives - +Unlisted derivatives - +Cash settled +Unlisted derivatives - +Physically settled +Cash settled +Listed derivatives - +Listed derivatives - +Physically settled +Derivatives +The entire interests of JPMorgan Chase & Co. in the Company included a lending pool of 221,672,394 H shares (Long position). +Besides, 693,372,998 H shares (Long position) and 729,871,154 H shares (Short position) were held through derivatives as follows: +0 +32,012 +Name of controlled corporation +UBS AG +Name of controlling +shareholder +UBS Group AG +UBS Group AG +UBS Europe SE (Luxembourg Branch) +61,000 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Europe SE +0 +Short position +102,501 +Long position +Y +Long position +Short position +100.00 +UBS Bank (Canada) +1,660,675,543 +2,056,397,106 +Short position +Long position +Y +100.00 +shares +Number of +Nature of +Interest +(Y/N) +(%) +Direct +interest +Percentage +of control +UBS Group AG +N +100.00 +0 +47,743,900 +0 +JPMORGAN ASSET MANAGEMENT (UK) +LIMITED +JPMORGAN ASSET +100.00 +N +MANAGEMENT +Long position +Short position +2,917,000 +0 +HOLDINGS (UK) LIMITED +J.P. Morgan Securities LLC +J.P. Morgan Broker-Dealer Holdings Inc. +Long position +Short position +100.00 +Long position +Short position +20,000 +20,000 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +139 +CORPORATE GOVERNANCE +Significant Events +Name of controlled corporation +J.P. Morgan Holdings (Hong Kong) +Limited +J.P. Morgan Equity Holdings, Inc. +Name of controlling shareholder +J.P. Morgan International +Finance Limited +N +100.00 +Holdings Inc. +100.00 +723,000 +Long position +Short position +N +100.00 +shares +interest +(Y/N) +(%) +Number of +Nature of +interest +of control +Direct +N +J.P. MORGAN CAPITAL +HOLDINGS LIMITED +JPMORGAN ASSET MANAGEMENT +INTERNATIONAL LIMITED +J.P. Morgan International +Finance Limited +100.00 +N +Long position +Short position +714,525,234 +710,360,916 +JPMORGAN ASSET MANAGEMENT +INTERNATIONAL LIMITED +100.00 +N +Long position +Short position +47,743,900 +0 +JPMorgan Asset Management +JPMORGAN ASSET MANAGEMENT +HOLDINGS (UK) LIMITED +Y +Long position +49,500 +0 +Short position +14,000 +Long position +Percentage +100.00 +UBS Group AG +UBS Trustees (Singapore) Limited +0 +Short position +42,000 +Long position +Y +UBS Asset Management (Americas) Inc. +100.00 +UBS Trustees (Jersey) Limited +0 +Short position +12,000 +Long position +0 +Y +100.00 +UBS Group AG +UBS Trustees (Cayman) Limited +0 +Short position +137,000 +UBS Group AG +Long position +UBS Group AG +Y +0 +Short position +635,724 +Long position +Y +100.00 +UBS Group AG +UBS Asset Management +(Deutschland) GmbH +0 +Short position +3,159,000 +Long position +Y +100.00 +100.00 +UBS Asset Management (Canada) Inc. +0 +Short position +468,500 +Long position +Y +100.00 +UBS Group AG +UBS Asset Management (Australia) Ltd +0 +Short position +3,384,330 +Long position +UBS Group AG +UBS Group AG +Y +UBS Group AG +154,000 +Long position +Short position +Y +100.00 +UBS Group AG +UBS La Maison de Gestion +2,500 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Gestión S.G.I.I.C., SA +0 +0 +103,154 +Y +100.00 +UBS Group AG +UBS Financial Services Inc. +4,680 +0 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Europe SE (Spain Branch) +0 +Short position +100.00 +Long position +Short position +100.00 +UBS Swiss Financial Advisers AG +100.00 +UBS Trustees (Bahamas) Limited +20,000 +Short position +859,000 +Long position +Y +100.00 +shares +Number of +Nature of +Interest +(Y/N) +(%) +interest +UBS Group AG +of control +Name of controlling +shareholder +UBS Switzerland AG +Name of controlled corporation +CORPORATE GOVERNANCE +Direct +Percentage +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +140 +0 +103,500 +Long position +Short position +Y +UBS Group AG +J.P. Morgan Bank Luxembourg S.A. +UBS Fund Management +(Switzerland) AG +882,000 +0 +100.00 +BlackRock Finance Europe Limited +BlackRock Advisors (UK) Limited +740,500 +Long position +Y +100.00 +shares +interest +(Y/N) +(%) +Y +Name of controlling shareholder +BlackRock Finance Europe Limited +Number of +Nature of +interest +of control +Direct +Percentage +Significant Events +CORPORATE GOVERNANCE +Ping An Insurance (Group) Company of China, Ltd. 143 +Annual Report 2018 +39,165,625 +Name of controlled corporation +BlackRock (Netherlands) B.V. +Long position +538,500 +BlackRock International Limited +53,529,341 +Long position +Short position +N +100.00 +Black Rock Group Limited- +Luxembourg Branch +BlackRock Luxembourg Holdco S.à r.l. +36,000 +Short position +53,529,341 +Long position +N +100.00 +BlackRock Group Limited +Black Rock Group Limited-Luxembourg +Branch +5,387,000 +Long position +Y +100.00 +BlackRock Group Limited +BlackRock International Limited +4,961,593 +Long position +N +100.00 +BlackRock Group Limited +Long position +36,000 +N +Black Rock Group Limited +BlackRock HK Holdco Limited +BlackRock Asset Management North Asia +Limited +50,026,607 +Long position +N +100.00 +BlackRock (Singapore) Holdco Pte. Ltd. +J.P. Morgan Bank Luxembourg S.A. +- Stockholm Bankfilial +51,668,107 +Long position +N +100.00 +100.00 +BlackRock (Singapore) Holdco Pte. Ltd. +3,000,000 +Long position +Y +100.00 +BlackRock Australia Holdco Pty. Ltd. +BlackRock Investment Management +(Australia) Limited +3,000,000 +Long position +N +100.00 +BR Jersey International Holdings L.P. +Y +Long position +21,970,828 +BlackRock Finance Europe Limited +103,043,559 +36,000 +Long position +Short position +N +90.00 +BlackRock Cayman West Bay +IV Limited +Black Rock Group Limited +103,043,559 +36,000 +Long position +Short position +N +100.00 +BlackRock Cayman West Bay +Finco Limited +BlackRock Cayman West Bay IV Limited +103,043,559 +36,000 +Long position +Short position +N +100.00 +BlackRock Cayman 1 LP +BlackRock Cayman West Bay Finco Limited +103,043,559 +36,000 +Long position +Short position +N +100.00 +BlackRock Holdco 3, LLC +BlackRock Cayman 1 LP +100.00 +BlackRock Investment Management Ireland +Holdings Limited +BlackRock Luxembourg Holdco S.à r.l. +100.00 +Black Rock Mexico Operadora +203,168 +Long position +N +100.00 +BR Jersey International Holdings L.P. +Phoenix Acquisition B.V. +2,000 +Long position +Y +100.00 +Phoenix Acquisition B.V +BlackRock Lux Finco S.à r.l. +44,500 +Long position +Y +100.00 +BlackRock UK Holdco Limited +BlackRock Asset Management +(Schweiz) AG +44,500 +Long position +N +100.00 +BlackRock Luxembourg Holdco S.à r.l. +BlackRock Investment Management +(Taiwan) Limited +99.90 +Y +Long position +Citicorp LLC +Citibank, N.A. +1,918,478 +shares +426,274,119 +Long position +Short position +N +100.00 +Number of +Nature of +interest +Direct +interest +(Y/N) +(%) +Name of controlling shareholder +Citigroup Inc. +Citicorp LLC +Name of controlled corporation +of control +Percentage +CORPORATE GOVERNANCE +According to the disclosure form filed by Citigroup Inc. on September 5, 2018, the following interests in H shares of the Company +were held by Citigroup Inc. through its controlled corporations, the details of which are as follows: +Citigroup Inc. was deemed to be interested in a total of 60,225,545 H shares (Long position) and 29,597,482 H shares (Short position) in +the Company by virtue of its control over several corporations. +The entire interests of BlackRock, Inc. in the Company included 668,500 H shares (Long position) and 173,000 H shares (Short +position) which were held through derivatives, the category of which were cash settled unlisted derivatives. +(6) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +144 +203,168 +BlackRock UK Holdco Limited +1,641,500 +Long position +Y +Y +100.00 +BlackRock Finance Europe Limited +BlackRock Investment Management (UK) +Limited +15,867,280 +Long position +N +100.00 +BlackRock Finance Europe Limited +BlackRock Investment Management (UK) +Limited +16,907,500 +36,000 +Long position +Short position +Y +100.00 +BlackRock Luxembourg Holdco S.à r.l. +BLACKROCK (Luxembourg) S.A. +36,577,341 +Long position +Y +100.00 +BlackRock Investment Management +Ireland Holdings Limited +BlackRock Asset Management Ireland +Limited +36,577,341 +Long position +N +Long position +BR Jersey International Holdings L.P. +22,019,345 +BlackRock Investment Management +(UK) Limited +100.00 +BlackRock (Singapore) Holdco Pte. Ltd. +BlackRock (Singapore) Limited +4,961,593 +Long position +Y +100.00 +BlackRock International Limited +BlackRock Life Limited +15,541,280 +Long position +Y +100.00 +BlackRock Investment Management +(UK) Limited +BlackRock Fund Managers Limited +326,000 +Long position +Y +100.00 +BlackRock Investment Management(UK) +Limited - German Branch - Frankfurt +BlackRock +BlackRock Asset Management +Deutschland AG +326,000 +Long position +N +100.00 +BlackRock Investment Management(UK) +Limited - German Branch - Frankfurt +BlackRock +BlackRock Australia Holdco Pty. Ltd. +745,000 +Long position +100.00 +shares +Number of +Nature of +interest +Direct +interest +(Y/N) +(%) +BlackRock, Inc. +Name of controlling shareholder +BlackRock Investment Management, LLC +Trident Merger, LLC +Name of controlled corporation +N +of control +According to the disclosure form filed by BlackRock, Inc. on January 3, 2019, the following interests in H shares were held by +BlackRock, Inc. through its controlled corporations, the details of which are as follows: +BlackRock, Inc. was deemed to be interested in a total of 412,982,017 H shares (Long position) and 545,000 H shares (Short position) +in the Company by virtue of its control over several corporations. +633,375,905 +490,010,587 +934,029,722 +1,247,756,204 +2,487,950 +10,070,850 +36,035,300 +60,103,106 +Short position +Long position +Percentage +Long position +5,436,746 +100.00 +BlackRock Holdco 4, LLC +12,554,593 +Long position +Y +100.00 +BlackRock Holdco 2, Inc. +BlackRock Financial Management, Inc. +545,000 +394,990,678 +Long position +Short position +N +100.00 +BlackRock Holdco 2, Inc. +BlackRock Financial Management, Inc. +545,000 +407,545,271 +Long position +Short position +N +100.00 +BlackRock, Inc. +Trident Merger, LLC +BlackRock Holdco 2, Inc. +5,436,746 +Long position +Y +Short position +Long position +Short position +Long position +Name of controlling +shareholder +Name of controlled corporation +Significant Events +Ping An Insurance (Group) Company of China, Ltd. 141 +Annual Report 2018 +1,915,848 +1,900,000 +Long position +Short position +Y +100.00 +UBS Group AG +UBS Limited +0 +345,931 +Long position +Short position +Company S.A. +Y +100.00 +UBS Group AG +UBS Third Party Management +0 +13,399,000 +Long position +Short position +Y +100.00 +UBS Group AG +Percentage +of control +BlackRock Financial Management, Inc. +Direct +interest +(Y/N) +Short position +Long position +Nature of interest +(5) +Cash settled +Unlisted derivatives - +Physically settled +Unlisted derivatives - +Cash settled +Listed derivatives - +Physically settled +Listed derivatives - +Number of shares +Derivatives +Besides, 1,800,357,847 H shares (Long position) and 1,613,511,777 H shares (Short position) were held through derivatives as follows: +42,044,775 +Short position +42,044,775 +Long position +Y +100.00 +UBS Group AG +UBS Securities LLC +Number of +shares +Nature of +Interest +(%) +100.00 +100.00 +Long position +Short position +BlackRock Japan Co., Ltd. +28,053,779 +Long position +N +100.00 +BlackRock Trident Holding +Company Limited +BlackRock Japan Holdings GK +28,053,779 +Long position +N +100.00 +BlackRock Japan Holdings GK +BlackRock Lux Finco S.à r.l. +28,055,779 +Long position +N +100.00 +BlackRock HK Holdco Limited +BlackRock Lux Finco S.à r.l. +36,000 +158,659,834 +Long position +Short position +N +86.00 +BlackRock Trident Holding Company +Limited +100.00 +Y +Long position +Y +100.00 +BlackRock Canada Holdings ULC +BlackRock Asset Management Canada +Limited +745,000 +Long position +N +100.00 +BlackRock Canada Holdings LP +BlackRock Canada Holdings ULC +745,000 +Long position +N +99.90 +BlackRock Holdco 3, LLC +BlackRock Canada Holdings LP +36,000 +Short position +103,788,559 +Long position +N +100.00 +BR Jersey International Holdings L.P. +BlackRock Holdco 3, LLC +28,053,779 +BlackRock International Holdings, Inc. +BR Jersey International Holdings L.P. +158,659,834 +36,000 +Long position +Short position +146,630,000 +Long position +Y +100.00 +BlackRock Delaware Holdings Inc. +BlackRock Fund Advisors +83,992,844 +468,000 +Long position +Short position +Y +100.00 +BlackRock Delaware Holdings Inc. +BlackRock Institutional Trust Company, +National Association +230,622,844 +468,000 +Long position +Short position +N +100.00 +BlackRock Holdco 6, LLC +BlackRock Delaware Holdings Inc. +230,622,844 +468,000 +Long position +Short position +N +90.00 +BlackRock Holdco 4, LLC +BlackRock Holdco 6, LLC +230,622,844 +468,000 +BlackRock Capital Holdings, Inc.. +N +BlackRock Financial Management, Inc. +N +N +100.00 +BlackRock Financial Management, Inc. +BlackRock International Holdings, Inc. +41,000 +5,708,000 +Long position +Short position +Y +100.00 +Number of +shares +Nature of +interest +(Y/N) +(%) +interest +of control +Direct +Percentage +Name of controlling shareholder +BlackRock Capital Holdings, Inc. +Name of controlled corporation +BlackRock Advisors, LLC +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +142 +41,000 +5,708,000 +Long position +Short position +100.00 +Y +BlackRock HK Holdco Limited +426,176,821 +shares +100.00 +N +Long position +1,966,603,275 +Active Business Holdings Limited +CPG Overseas Company Limited +100.00 +N +Long position +33,615,868 +Number of +Active Business Holdings Limited +N +Long position +23,646,368 +Spring Height International +Limited +Express Ascend Limited +Jumbo Kingdom Ventures Limited +Spring Height International Limited +Active Business Holdings Limited +100.00 +Y +Long position +23,646,368 +100.00 +Long position +Short position +Nature of +interest +(Y/N) +92.00 +Citigroup Global Markets Holdings +Bahamas Limited +Citigroup Global Markets Limited +2,784,160 +Short position +12,010,996 +Long position +N +49.50 +Citigroup Global Markets Holdings Bahamas Citigroup Financial Products Inc. +Limited +12,010,996 +2,784,160 +Long position +Short position +Ping An Insurance (Group) Company of China, Ltd. +0 +Notes: +(1) +CP Group Ltd. was deemed to be interested in a total of 1,966,603,275 H shares (Long position) and 285,847,741 H shares (Short +position) in the Company by virtue of its control over several corporations. +According to the disclosure form filed by CP Group Ltd. on January 2, 2019, the following interests in H shares were held by CP +Group Ltd. through its controlled corporations, the details of which are as follows: +Name of controlled corporation +CPG Overseas Company Limited +Name of controlling shareholder +Charoen Pokphand Group Company +Limited +Percentage +Direct +of control +interest +(%) +100.00 +Y +N +9,969,500 +1,909,341,039 +Chia Tai Primrose Holdings Limited +Chia Tai Giant Far Limited +100.00 +N +Long position +1,909,341,039 +Chia Tai Primrose Investment Limited +Chia Tai Primrose Holdings Limited +100.00 +N +Long position +Long position +Easy Boom Developments Limited +Chia Tai Primrose Investment Limited +100.00 +Y +Long position +285,847,741 +Short position +285,847,741 +146 +Chia Tai Primrose Investment Limited +100.00 +1,909,341,039 +N +100.00 +CT Bright Group Company Limited +Epic Success Developments Limited +Jumbo Kingdom Ventures Limited +100.00 +Y +Long position +9,969,500 +CT Bright Group Company Limited +(Formerly known as Chia Tai Resources +Holdings Limited) +CPG Overseas Company Limited +100.00 +N +Long position +1,932,987,407 +Choice Great Investments Limited +Project Perfect Limited +Chia Tai Giant Far Limited +CT Bright Group Company Limited +100.00 +N +Long position +23,646,368 +Choice Great Investments Limited +100.00 +Y +Long position +23,646,368 +Long position +Long position +Short position +12,010,996 +2,784,160 +Citicorp Banking Corporation +Derivatives +The entire interests and short positions of Citigroup Inc. in the Company included a lending pool of 416,914,509 H shares (Long +position). Besides, 49,522,100 H shares (Long position) and 25,003,389 H shares (Short position) were held through derivatives as +follows: +0 +Short position +10,200 +Long position +Y +100.00 +Citibank, N.A. +Citicorp Trust South Dakota +0 +Listed derivatives - +6,238 +Y +100.00 +Citibank, N.A. +Citicorp Trust Delaware, National +Association +0 +80,860 +Long position +Short position +Y +100.00 +Citigroup Participation Luxembourg +Limited +Cititrust (Bahamas) Limited +Long position +Short position +convertible instruments +Listed derivatives - +Physically settled +No further significant events of the Company were required to be disclosed during the Reporting Period. +OTHER SIGNIFICANT EVENTS +The Company is not a key pollutant discharging unit announced by the environmental protection +department. For more information on environmental protection, please refer to the Company's 2018 +Sustainability Report. +ENVIRONMENTAL PROTECTION +Save as disclosed above, the Directors and Supervisors of the Company are not aware of any other +person (other than the Directors, Supervisors and chief executive of the Company) having any interest +or short position in the shares and underlying shares of the Company as at December 31, 2018 which shall +be disclosed to the Company pursuant to the provisions of Divisions 2 and 3 of Part XV of the SFO or +recorded in the register required to be kept by the Company pursuant to Section 336 of the SFO. +(7) Percentage figures may not add up to the totals due to rounding. +2,655,698 +13,420,162 +11,697,021 +20,138,346 +10,345,000 +15,782,100 +181,492 +305,670 +Number of shares +Long position +Short position +Short position +Long position +Short position +Long position +Short position +Long position +Nature of interest +Unlisted derivatives - +Cash settled +Physically settled +Unlisted derivatives - +0 +Short position +Limited +80,860 +Citibank Overseas Investment +Citi Overseas Investments Bahamas Inc. +80,860 +0 +Long position +Short position +N +100.00 +Citibank, N.A. +Citibank Overseas Investment Corporation +97,298 +0 +Long position +Short position +N +100.00 +Citicorp LLC +Citibank, N.A. +224,500 +0 +Long position +Short position +Y +100.00 +Citicorp Banking Corporation +Citibank (Switzerland) AG +224,500 +0 +Long position +Short position +N +100.00 +Citigroup Inc. +Corporation +Y +100.00 +Long position +Short position +Long position +N +100.00 +Number of +shares +interest +(Y/N) +(%) +Name of controlling shareholder +Citigroup Participation Luxembourg Limited Citigroup International Luxembourg +Name of controlled corporation +Nature of +interest +of control +Direct +Percentage +Significant Events +Ping An Insurance (Group) Company of China, Ltd. 145 +Annual Report 2018 +0 +80,860 +Long position +Short position +N +100.00 +Citigroup International Luxembourg Limited Citi Overseas Investments Bahamas Inc. +80,860 +0 +N +Long position +Business Fortune Holdings Limited +Ewealth Global Limited +0 +JPMorgan Chase Holdings LLC +100.00 +Y +N +50.20 +Citigroup Global Markets Holdings Bahamas Citigroup Global Markets (International) +Limited +Finance AG +32,420 +0 +Short position +Long position +Y +100.00 +Citigroup Financial Products Inc. +Citigroup Global Markets Inc. +37,657,969 +24,494,103 +Short position +Long position +Y +100.00 +Citigroup Financial Products Inc. +Citigroup Global Markets Hong Kong +Limited +392,893 +400,741 +Long position +Short position +Y +100.00 +2,917,000 +Long position +Short position +Y +49.00 +Finance Limited +Short position +13,060,000 +JPMorgan Chase & Co. +100.00 +Y +Long position +96,897,473 +Short position +62,045,055 +JPMorgan Asset Management +(Asia) Inc. +99.99 +Citigroup Inc. +Y +64,767,500 +Short position +0 +JF International Management Inc. +JPMorgan Asset Management +(Asia) Inc. +100.00 +Y +Long position +Short position +161,500 +0 +China International Fund Management +Co., Ltd. +J.P. Morgan GT Corporation +JPMORGAN ASSET MANAGEMENT +(UK) LIMITED +Long position +0 +Citigroup Global Markets Holdings Inc. +Short position +Short position +12,558,152 +Long position +N +100.00 +Citigroup Financial Products Inc. +Citigroup Global Markets (International) +Finance AG +22,278,263 +Short position +50,248,542 +Long position +N +100.00 +Citigroup Global Markets Holdings Inc. +Citigroup Financial Products Inc. +22,278,263 +Short position +50,248,542 +Long position +Long position +Short position +N +100.00 +Citigroup Inc. +Citigroup Global Markets Holdings Inc. +1,918,478 +2,784,160 +Citigroup Global Markets Overseas Finance +Limited +Citigroup Global Markets (International) +Finance AG +51.86 +547,157 +Long position +Y +100.00 +Citigroup Global Markets Overseas +Finance Limited +Citigroup First Investment Management +Limited +0 +547,157 +Long position +Short position +N +100.00 +Citigroup Global Markets Overseas +Finance Limited +0 +Citigroup Global Markets Hong Kong +Holdings Limited +Short position +547,157 +Long position +N +48.14 +Citigroup Global Markets Switzerland +Holding GmbH +Citigroup Global Markets Overseas Finance +Limited +0 +Short position +547,157 +Long position +N +0 +Long position +Y +100.00 +33,359,691 +New Orient Ventures Limited +Chia Tai Primrose Investment Limited +100.00 +Y +Long position +714,663,997 +(2) +The entire interests of CP Group Ltd. in the Company included 285,847,741 H shares (Short position) which were held through +derivatives, the category of which was through physically settled unlisted derivatives. In addition, CP Group Ltd. was also deemed +to be interested in 88,708,000 H shares (Long position) by virtue of section 317 of the SFO. +Boom Dragon Limited and Long Growth Global Limited held 88,000,000 H shares (Long position) and 708,000 H shares (Long position) +in the Company respectively; the two companies were wholly owned by King Ace International Limited, which was in turn wholly +owned by Dhanin Chearavanont. In addition, King Ace International Limited and Dhanin Chearavanont were also deemed to be +interested in 1,966,603,275 H shares (Long position) and 285,847,741 H shares (Short position) by virtue of section 317 of the SFO. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +137 +CORPORATE GOVERNANCE +138 +38 +Significant Events +(3) JPMorgan Chase & Co. was deemed to be interested in a total of 708,377,410 H shares (Long position) and 786,797,037 H shares (Short +position) in the Company by virtue of its control over several corporations. +According to the disclosure form filed by JPMorgan Chase & Co. on January 3, 2019, the following interests in H shares were held by +JPMorgan Chase & Co. through its controlled corporations, the details of which are as follows: +Percentage +of control +Direct +interest +717,306,596 +Name of controlling shareholder +JPMorgan Chase Bank, National +Association +Long position +Y +100.00 +Chia Tai Primrose Investment Limited +King Beyond Global Limited +Chia Tai Primrose Investment Limited +100.00 +Y +Long position +51,239,090 +Chia Tai Primrose Investment Limited +100.00 +Y +Long position +30,819,856 +(%) +Oriental Power Developments Limited +100.00 +Y +Long position +4,893,000 +Excel Trade Developments Limited +Chia Tai Primrose Investment Limited +100.00 +Y +Long position +71,211,068 +Golden Magic Holdings Limited +Chia Tai Primrose Investment Limited +(Y/N) +Name of controlled corporation +JPMorgan Chase Bank, N.A. - Taipei +Branch +Number of +Y +Long position +Short position +31,000 +0 +JPMorgan Asset Management (Taiwan) +Limited +J.P. Morgan Europe Limited, Oslo Branch +JPMorgan Asset Management +(Asia) Inc. +100.00 +Y +Long position +Short position +3,337,000 +0 +J.P. MORGAN EUROPE LIMITED +100.00 +100.00 +Y +210,285 +0 +JPMORGAN ASSET MANAGEMENT (UK) +LIMITED +JPMORGAN ASSET MANAGEMENT +HOLDINGS (UK) LIMITED +100.00 +Y +Long position +Short position +44,826,900 +0 +J.P. Morgan Chase Bank Berhad. +JPMorgan Chase Bank, National +Association +JF Asset Management Limited +J.P. Morgan International +Long position +Short position +Nature of +interest +J.P. Morgan Overseas Capital LLC +0 +100.00 +Y +Long position +shares +3,550,100 +Short position +0 +J.P. Morgan Bank Luxembourg S.A. +- Amsterdam Branch +J.P. Morgan Bank Luxembourg S.A. +100.00 +Y +Long position +1,953,000 +Short position +Annual Report 2018 +J.P. Morgan Broker-Dealer Holdings Inc. +100.00 +Y +Long position +Short position +1,863,088 +1,311,000 +J.P. Morgan Whitefriars LLC +J.P. Morgan Securities LLC +203,719 +Reserves +Retained profits +244 +39 +18,280 +18,280 +40 +165,214 +Equity +comprehensive income +28 +310,901 +Equity financial assets at fair value through other +comprehensive income +29 +222,639 +Fixed maturity investments +Equity investments +31 +Investments in associates and jointly controlled entities +32 +Statutory deposits for insurance operations +33 +Investment properties +Debt financial assets at fair value through other +Property and equipment +2,075,151 +824,939 +Policy loans +111,219 +83,203 +Finance lease receivable +Loans and advances to customers +25 +Financial assets at fair value through profit or loss +Financial assets at amortized cost +2222 +24 +217,881 +112,028 +1,929,842 +1,660,864 +26 +27 +35 +Intangible assets +Deferred tax assets +40,141 +155,686 +Policyholder account assets in respect of insurance +contracts +38 +32,344 +38,775 +Policyholder account assets in respect of investment +contracts +38 +3,964 +4,109 +Total assets +7,142,960 +6,493,075 +Equity and liabilities +45,187 +60,981 +58,450 +36 +48 +Other assets +37 +WA W w wwww w +30 +2,376,638 +630,676 +Share capital +154,895 +12,446 +12,250 +34 +38,242 +40,108 +49,323 +47,067 +86,207 +40 +24 +237,190 +451,283 +556,875 +2,211,887 +47 +1,952,695 +2,114,344 +4444% F +49 +Other liabilities +1,932,969 +48 +Investment contract liabilities for policyholders +45 +Insurance contract liabilities +Bonds payable +Customer deposits and payables to brokerage customers +45,622 +52,591 +Policyholder dividend payable +Deferred tax liabilities +114,108 +46 +50,309 +Ping An Insurance (Group) Company of China, Ltd. +YAO Jason Bo +Director +Director +SUN Jianyi +Annual Report 2018 +156 +Director +MA Mingzhe +52,747 +The financial statements on pages 153 to 315 were approved and authorized for issue by the Board of +Directors on 12 March 2019 and were signed on its behalf. +5,905,158 +6,459,317 +7,142,960 +Total equity and liabilities +Total liabilities +348,463 +259,110 +25,891 +18,476 +6,493,075 +120,688 +Insurance payables +28,775 +Due to banks and other financial institutions +Liabilities +(in RMB million) +As at 31 December 2018 +Consolidated Statement of Financial Position +FINANCIAL STATEMENTS +155 +Ping An Insurance (Group) Company of China, Ltd. +Notes +Annual Report 2018 +683,643 +Total equity +114,566 +127,135 +40 +473,351 +556,508 +Equity attributable to owners of the parent +Non-controlling interests +587,917 +31 December 2018 +31 December 2017 +42 +31,416 +Income tax payable +8,522 +9,779 +Accounts payable +133,981 +189,028 +43 +17,950 +22,247 +22 +15,633 +Assets sold under agreements to repurchase +14,060 +16,975 +Financial liabilities at fair value through profit or loss. +Derivative financial liabilities +780,530 +803,154 +22 +334,509 +16,671 +261,275 +Reinsurers' share of insurance liabilities +In preparing the consolidated financial statements, the directors are responsible for assessing the Group's +ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using +the going concern basis of accounting unless the directors either intend to liquidate the Group or to cease +operations, or have no realistic alternative but to do so. +Audit and Risk Management Committee are responsible for overseeing the Group's financial reporting +process. +AUDITOR'S RESPONSIBILITIES FOR THE AUDIT OF THE CONSOLIDATED +FINANCIAL STATEMENTS +Our objectives are to obtain reasonable assurance about whether the consolidated financial statements +as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's +report that includes our opinion. We report our opinion solely to you, as a body, and for no other purpose. +We do not assume responsibility towards or accept liability to any other person for the contents of this +report. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in +accordance with HKSAS will always detect a material misstatement when it exists. Misstatements can arise +from fraud or error and are considered material if, individually or in the aggregate, they could reasonably +be expected to influence the economic decisions of users taken on the basis of these consolidated financial +statements. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 151 +FINANCIAL STATEMENTS +Independent Auditor's Report +The directors of the Company are responsible for the preparation of the consolidated financial statements +that give a true and fair view in accordance with IFRSS and the disclosure requirements of the Hong Kong +Companies Ordinance, and for such internal control as the directors determine is necessary to enable the +preparation of consolidated financial statements that are free from material misstatement, whether due to +fraud or error. +AUDITOR'S RESPONSIBILITIES FOR THE AUDIT OF THE CONSOLIDATED +FINANCIAL STATEMENTS (CONTINUED) +• +Identify and assess the risks of material misstatement of the consolidated financial statements, +whether due to fraud or error, design and perform audit procedures responsive to those risks, and +obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of +not detecting a material misstatement resulting from fraud is higher than for one resulting from error, +as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of +internal control. +Obtain an understanding of internal control relevant to the audit in order to design audit procedures +that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the +effectiveness of the Group's internal control. +Evaluate the appropriateness of accounting policies used and the reasonableness of accounting +estimates and related disclosures made by the directors. +Conclude on the appropriateness of the directors' use of the going concern basis of accounting and, +based on the audit evidence obtained, whether a material uncertainty exists related to events or +conditions that may cast significant doubt on the Group's ability to continue as a going concern. If we +conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to +the related disclosures in the consolidated financial statements or, if such disclosures are inadequate, +to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our +auditor's report. However, future events or conditions may cause the Group to cease to continue as a +going concern. +Evaluate the overall presentation, structure and content of the consolidated financial statements, +including the disclosures, and whether the consolidated financial statements represent the underlying +transactions and events in a manner that achieves fair presentation. +Obtain sufficient appropriate audit evidence regarding the financial information of the entities or +business activities within the Group to express an opinion on the consolidated financial statements. +We are responsible for the direction, supervision and performance of the group audit. We remain +solely responsible for our audit opinion. +We communicate with Audit and Risk Management Committee regarding, among other matters, the planned +scope and timing of the audit and significant audit findings, including any significant deficiencies in internal +control that we identify during our audit. +As part of an audit in accordance with HKSAs, we exercise professional judgment and maintain professional +scepticism throughout the audit. We also: +We also provide Audit and Risk Management Committee with a statement that we have complied with +relevant ethical requirements regarding independence, and to communicate with them all relationships and +other matters that may reasonably be thought to bear on our independence, and where applicable, related +safeguards. +If, based on the work we have performed, we conclude that there is a material misstatement of this other +information, we are required to report that fact. We have nothing to report in this regard. +RESPONSIBILITIES OF DIRECTORS AND AUDIT AND RISK MANAGEMENT +COMMITTEE FOR THE CONSOLIDATED FINANCIAL STATEMENTS +Our opinion on the consolidated financial statements does not cover the other information and we do not +express any form of assurance conclusion thereon. +reserves +Refer to note 2. (30), 3. (4), 45 and 51. (1) to the +consolidated financial statements +As at 31 December 2018, the Group had +significant life insurance contract liabilities +(policyholders' reserve) and non-life insurance +contract liabilities (claim reserves) represented +23% of the total liabilities. Significant +judgements were involved in assessing the +ultimate total settlement values of insurance +contract liabilities. Economic assumptions, such +as investment returns and associated discount +rates, and operating assumptions such as +mortality, persistency (including consideration +of policyholder behaviour) and loss ratio are +the key assumptions used to estimate these +insurance contract liabilities. Therefore, we +identified valuation of policyholders' reserves +and chaim reserves as key audit matter. +How our audit addressed the Key Audit Matter +We involved our actuarial specialists and performed +following procedures in this area: +We assessed the Group's methodology for +calculating the insurance contract liabilities against +recognized actuarial practices. +We evaluated assumptions used in the actuarial +models for the valuation of life insurance contract +liabilities; specifically we assessed economic and +operating assumptions by reference to relevant +company specific and industry historical data, and +for future development by reference to market +trends and market volatility, where applicable. +We evaluated assumptions used in the actuarial +models for non-life insurance contract liabilities, +such as ultimate loss ratio, claim adjustment +expense and risk adjustment to company specific +and industry historical data, where applicable. +In connection with our audit of the consolidated financial statements, our responsibility is to read the +other information and, in doing so, consider whether the other information is materially inconsistent with +the consolidated financial statements or our knowledge obtained in the audit or otherwise appears to be +materially misstated. +For the life insurance contract liabilities, we +performed independent model point testing +for newly modelled products and tested the +appropriateness of changes made to the actuarial +models during the year. +We tested the accuracy and completeness of policy +data input into the actuarial models. +We tested the mathematical accuracy of the +calculation. +We performed analysis of the movements in life +insurance contract liabilities during the year, +including consideration of whether the movements +were in line with the assumptions adopted by the +Group, our understanding of developments in the +business, and our experience derived from market +practice. +Based on the work performed, the key valuation +assumptions and methodologies adopted by the +management are considered acceptable. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +OTHER INFORMATION +The directors of the Company are responsible for the other information. The other information comprises +all of the information included in the annual report other than the consolidated financial statements and our +auditor's report thereon. +For the non-life insurance contract liabilities, we +performed independent modelling on selected +classes of business. We compared our results +to those booked by management and evaluated +significant variances, including consideration of +retrospective analysis result. +From the matters communicated with Audit and Risk Management Committee, we determine those matters +that were of most significance in the audit of the consolidated financial statements of the current period +and are therefore the key audit matters. We describe these matters in our auditor's report unless law or +regulation precludes public disclosure about the matter or when, in extremely rare circumstances, we +determine that a matter should not be communicated in our report because the adverse consequences of +doing so would reasonably be expected to outweigh the public interest benefits of such communication. +The engagement partner on the audit resulting in this independent auditor's report is Yeung Sheung Yuen. +PricewaterhouseCoopers +(22,436) +(14,625) +Net earned premiums +677,703 +572,990 +Reinsurance commission revenue +7,966 +6,728 +587,615 +Interest revenue from banking operations +161,714 +147,386 +Interest revenue from non-banking operations +8 +88,546 +88,376 +Fees and commission revenue from non-insurance operations +9 +7 +700,139 +6 +(17,420) +Certified Public Accountants +Hong Kong, 12 March 2019 +152 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Consolidated Statement of Income +For the year ended 31 December 2018 +(in RMB million) +Gross written premiums +Less: Premiums ceded to reinsurers +Net written premiums +Change in unearned premium reserves +Notes +2018 +2017 +6 +719,556 +605,035 +(19,417) +Valuation of policyholders' reserves and claim +46,277 +Key Audit Matter +50 +BASIS FOR OPINION +We conducted our audit in accordance with Hong Kong Standards on Auditing ('HKSAs') issued by +the Hong Kong Institute of Certified Public Accountants ('HKICPA'). Our responsibilities under those +standards are further described in the Auditor's Responsibilities for the Audit of the Consolidated Financial +Statements section of our report. +We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for +our opinion. +Independence +We are independent of the Group in accordance with the HKICPA's Code of Ethics for Professional +Accountants ('the Code'), and we have fulfilled our other ethical responsibilities in accordance with the +Code. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +147 +In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial +position of the Group as at 31 December 2018, and of its consolidated financial performance and its +consolidated cash flows for the year then ended in accordance with International Financial Reporting +Standards (IFRSS') and have been properly prepared in compliance with the disclosure requirements of the +Hong Kong Companies Ordinance. +FINANCIAL STATEMENTS +KEY AUDIT MATTERS +Key audit matters are those matters that, in our professional judgment, were of most significance in our +audit of the consolidated financial statements of the current period. These matters were addressed in +the context of our audit of the consolidated financial statements as a whole, and in forming our opinion +thereon, and we do not provide a separate opinion on these matters. +Key audit matters identified in our audit are summarised as follows: +• +Classification of financial assets at amortized cost +Impairment assessment of loans and advances to customers and financial assets at amortized cost +Valuation of policyholders' reserves and claim reserves +Key Audit Matter +Independent Auditor's Report +Classification of financial assets at amortized +Our opinion +the consolidated statement of cash flows for the year then ended; and +23 +Independent Auditor's Report +To the Shareholders of +Ping An Insurance (Group) Company of China, Ltd. +(incorporated in the People's Republic of China with limited liability) +OPINION +What we have audited +The consolidated financial statements of Ping An Insurance (Group) Company of China, Ltd. (the +the notes to the consolidated financial statements, which include a summary of significant accounting +policies. +'Company') and its subsidiaries (the 'Group') set out on pages 153 to 315, which comprise: +the consolidated statement of financial position as at 31 December 2018; +• +the consolidated statement of income for the year then ended; +• +• +• +the consolidated statement of comprehensive income for the year then ended; +the consolidated statement of changes in equity for the year then ended; +• +cost +Refer to note 2(12) and 27 to the consolidated +financial statements. +As at 31 December 2018, the Group's "financial +assets at amortized cost" as presented on the +consolidated balance sheet represented 29% of +total assets. +3) Application of model assumptions +Formulating forward-looking adjustment +4) +How our audit addressed the Key Audit Matter +The procedures we performed included: +We tested the design and operating effectiveness +of the Group's ECL controls, including the controls +over model selection, internal credit rating and +staging determination, forecasts of contractual cash +flows, etc. +We tested management's key controls over +formulation of forward-looking adjustment, +including selection of macroeconomic indicators +and determination of weightings to various +scenario. +With the assistance of our credit modelling specialists, +we performed the following procedures: +We evaluated whether the ECL models built +appropriately cover the Group's "loans and +advances to customers" and "financial assets at +amortized cost". +Staging determination +We evaluated the reasonableness of staging +determination against the Group's historical credit +loss experience and industry practice. +We tested the ECL model measurement to check +whether it is consistent with the Group's ECL model +methodologies on a sampling basis. +We also tested the accuracy of ECL data inputs +during the period on a sampling basis, by reviewing +the counterparties' credit information such as credit +exposure, credit risk ratings, loss rates, overdue +status, collateral information, and other relevant +information. +Based on the work performed, the inputs, assumptions +and methodologies adopted in ECL provisioning by +the Group for "loans and advances to customers" and +"financial assets at amortized cost" are considered +acceptable. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +149 +FINANCIAL STATEMENTS +150 +We evaluated ECL model methodologies and the +detailed application of key ECL model parameters +and assumptions, which includes possibility of +default, loss given default, exposure at default, +discount rate, etc., and assessed the reasonableness +of key management's judgements involved. +2) +1) Selecting appropriate ECL models +We identified impairment assessment under +IFRS 9 as a key audit matter, as it is complex +and significant management judgment was +involved in: +We identified the classification of these +financial instruments under IFRS 9 as a key +audit matter as it is complex and requires +considerable management judgment in: +1) +2) +Interpreting contract terms for SPPI +testing purpose; +Determining business models for debt +portfolios under the Group's diverse +business activities. +How our audit addressed the Key Audit Matter +We reviewed the Group's accounting policies in +relation to the classification of these financial assets, +and performed the following procedures to assess the +appropriateness of the classification: +We understood and evaluated the Group's +methodologies and processes of the solely payment +of principal and interest ('SPPI') testing and +business model assessment. +We tested the design effectiveness and operating +effectiveness of key controls over SPPI testing. +We evaluated the design of SPPI testing logic +and re-performed SPPI testing on a sampling +basis by examing the contracts of these financial +instruments. +We evaluated appropriateness of business model +assessment for these financial instruments under +various business lines, and tested the supporting +evidence on a sampling basis. +Based on the work performed, management's +judgements and methodologies adopted in classification +of "financial assets at amortized cost" are considered +acceptable. +148 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Key Audit Matter +Impairment assessment of loans and advances +to customers and financial assets at amortized +cost +Refer to note 2(12), 25 and 27 to the +consolidated financial statements. +As at 31 December 2018, the Group's "loans +and advances to customers" and "financial +assets at amortized cost" as presented on the +consolidated balance sheet represented 56 % of +total assets and the amounts of expected credit +loss ('ECL') provision for loans and advances +to customers and financial assets at amortized +cost were RMB54,187 million and RMB13,305 +million respectively. +Independent Auditor's Report +44,407 +We evaluated the overall reasonableness of macro- +economic scenario-settings and weightings against +industry benchmarks. +10 +Exchange differences on translation of foreign operations +1,139 +Share of other comprehensive income of associates and +jointly controlled entities +390 +93 +Income tax relating to components of other +comprehensive income +(1,608) +(924) +(11,653) +(19,121) +10,623 +Income tax relating to components of other +comprehensive income +4,280 +Other comprehensive income for the year, net of tax +2,137 +21,881 +Total comprehensive income for the year +Items that will not be reclassified to profit or loss: +Changes in the fair value of equity instruments at +fair value through other comprehensive income +Shadow accounting adjustments +122,589 +38,653 +(4,288) +- +FINANCIAL STATEMENTS +Consolidated Statement of Comprehensive Income +For the year ended 31 December 2018 +(in RMB million) +Profit for the year +Other comprehensive income +Items that may be reclassified subsequently to profit or loss: +Changes in the fair value of debt instruments at +(5,596) +fair value through other comprehensive income +Shadow accounting adjustments +Notes +2018 +2017 +120,452 +99,978 +11,263 +767 +Credit risks provision of debt instruments at +fair value through other comprehensive income +Available-for-sale financial assets +121,859 +Attributable to: +Owners of the parent +273,513 +305,986 +Financial assets held under resold agreements +20 +92,951 +99,296 +Premium receivables +21 +19 +67,150 +Accounts receivable +22,798 +72,061 +Derivative financial assets +22 +21,911 +Investment income +16,192 +45,694 +Balances with the Central Bank +483,891 +457,524 +- Non-controlling interests +Annual Report 2018 +108,987 +110,672 +13,602 +11,187 +122,589 +121,859 +Ping An Insurance (Group) Company of China, Ltd. +Consolidated Statement of Financial Position +As at 31 December 2018 +(in RMB million) +Assets +Notes +31 December 2018 +31 December 2017 +Cash and amounts due from banks and +other financial institutions +18 +153 +Ping An Insurance (Group) Company of China, Ltd. +154 +6.01 +(427,243) +Commission expenses on insurance operations +(130,394) +(114,587) +Interest expenses on banking operations +7 +(86,931) +(72,501) +(439,596) +Fees and commission expenses on non-insurance operations +(9,086) +(6,599) +Net impairment losses on financial assets +13 +(52,105) +Loan loss provisions, net of reversals +14, 25 +(40,814) +9 +9,415 +10,108 +12 +31,974 +63,725 +4.99 +Share of profits and losses of associates and +jointly controlled entities +18,074 +7,145 +Other revenues and other gains +11 +49,892 +43,813 +Total revenue +1,082,146 +974,570 +Gross claims and policyholders' benefits +12 +(449,704) +(436,658) +Less: Reinsurers' share and policyholders' benefits +Net impairment losses on other assets +Foreign exchange losses +Claims and policyholders' benefits +Interest expenses on non-banking operations +120,452 +99,978 +107,404 +89,088 +13,048 +10,890 +120,452 +Earnings per share attributable to ordinary equity +134,740 +(34,762) +holders of the parent: +- Diluted +Annual Report 2018 +RMB +RMB +17 +General and administrative expenses +6.02 +4.99 +- Basic +(42,699) +99,978 +17 +(128) +15 +(145,126) +(18,227) +(11,167) +Other expenses +Total expenses +(1,709) +(946) +(151,581) +Income tax +Profit for the year +Profit before tax +Attributable to: +Owners of the parent +Non-controlling interests. +(28,420) +(21,665) +(918,995) +(839,830) +163,151 +14 +and other financial institutions +- From cash and amounts due from banks +178 +From loans and advances to customers +358 +- From financial assets at FVPL +68,552 +- From other assets +23,500 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +1 January 2018 +12,246 +1 January 2018 +692,389 +Ping An Insurance (Group) Company of China, Ltd. +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +161 +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +(116) +Annual Report 2018 +FINANCIAL STATEMENTS +693,799 +- From AFS +effects (i) +(a) IFRS 9 Financial Instruments +31 December 2017 +Remeasurement +effects (iii) +Financial assets at fair value through +profit or loss +From fixed maturity investments +(1,410) +254,316 +(1,294) +- From available for sale ('AFS') +346,895 +31,539 +63,801 +- From Held-to-maturity ('HTM') +9,625 +(211) +- From Loans and receivables ('LR') +149,351 +(1,083) +From equity investments +415,447 +(116) +- From financial assets at FVPL +Impact of adoption (continued) +- To financial assets at FVPL +(4) +- From AFS +· From financial assets at FVPL +(6) Financial assets at amortized cost +Financial assets at amortized cost +From Loans and advances to customers +- From other assets +From fixed maturity investments +- From AFS +- From HTM +- From LR +(7) Fixed maturity investments +Fixed maturity investments +- To financial assets at AC +To debt financial assets at FVOCI +162 +Annual Report 2018 +215,229 +215,229 +206,332 +Reclassification +8,897 +- From equity investments +other comprehensive income +Equity financial assets at fair value through +1 January 2018 +Debt financial assets at fair value through other comprehensive income +31 December 2017 +Reclassification +effects (i) +Remeasurement +effects (iii) +1 January 2018 +Debt financial assets at fair value through +other comprehensive income +From fixed maturity investments +- From AFS +- From LR +219,533 +Following the adoption of IFRS 9, the adjustments to the carrying amount of each financial statement item +are illustrated as follows (continued): +22 +22 +188,793 +19,514 +22 +11,226 +219,555 +From other assets +(5) Equity financial assets at fair value through other comprehensive income +Reclassification +effects (i) +Remeasurement +effects (iii) +208,307 +(3) Financial assets at fair value through profit or loss +56989 +(4) +40,141 +Other assets +10 +238,762 +261,275 +Equity +Include: +583,122 +587,917 +Reserves +Retained profits +Non-controlling interests +Liabilities +Include: +Insurance contract liabilities +Investment contract liabilities for policyholders +Deferred tax liabilities +Other liabilities +182,807 +217,881 +269,490 +41,687 +237,190 +99,296 +Deferred tax assets +Reclassification +Financial assets at fair value through profit or loss +Debt financial assets at fair value through other +comprehensive income +1 2 3 +459,887 +12,246 +692,389 +483,891 +12,250 +4 +219,555 +Equity financial assets at fair value through other +comprehensive income. +Financial assets at amortized cost +Fixed maturity investments +Equity investments +Loans and advances to customers +215,229 +1,947,974 +7 +2,376,638 +630,676 +1,631,688 +1,660,864 +Financial assets held under resold agreements +99,295 +112,545 +114,566 +5,903,634 +(504) +459,887 +Measured at fair value through other +comprehensive income ('FVOCI') +3,900 +Measured at amortized cost ('AC') +483,891 +(27,400) +(7) +(497) +3,893 +455,994 +To financial assets at fair value through +profit or loss ('FVPL') +(23,500) +- +To cash and amounts due from banks +and other financial institutions measured +at FVOCI (ii) +(2) Statutory deposits for insurance operations +(3,900) +31 December 2017 +Reclassification +effects (i) +Remeasurement +effects (iii) +12,250 +(23,500) +483,891 +Cash and amounts due from banks and other +financial institutions +1 January 2018 +5,905,158 +1,932,228 +1,932,969 +50,295 +25,709 +50,309 +25,891 +347,876 +348,463 +The Group's retained profits was increased by RMB32,300 million upon initial adoption of IFRS 9 on 1 +January 2018, opening balances of reserves was decreased by RMB35,074 million, non-controlling interests +was decreased by RMB2,021 million and total net asset was decreased by RMB4,795 million respectively. +160 +Statutory deposits for insurance operations +Annual Report 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments +Impact of adoption (continued) +Following the adoption of IFRS 9, the adjustments to the carrying amount of each financial statement item +are illustrated as follows: +(1) Cash and amounts due from banks and other financial institutions +31 December 2017 +Reclassification +effects (i) +Remeasurement +effects (iii) +Ping An Insurance (Group) Company of China, Ltd. +31 December 2017 +Classification and measurement of financial assets +Remeasurement +effects (iii) +615 +78,349 +57,330 +164 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments +Impact of adoption (continued) +Following the adoption of IFRS 9, the adjustments to the impairment provisions of each financial statement +item are illustrated as follows: +(1) Impairment provisions of loans and advances to customers +Impairment provisions of loans and +advances to customers +Measured at financial assets at AC +Measured at financial assets at FVOCI +Reclassification +Remeasurement +31 December 2017 +effects (i) +effects +111 +1 January 2018 +27,373 +530 +Fair value gain/(loss) that would have been recognized during +the year if the financial asset had not been reclassified +842 +7,659 +(1,238) +Applying the expected credit risk model resulted in the recognition of impairment provisions of financial +assets on 1 January 2018 is as follow: +Impairment provisions +Loans and advances to customers (1) +Financial assets at amortized cost (2) +Debt financial assets at fair value through other +comprehensive income +Fixed maturity investments +Equity investments +Other financial assets +Total +31 December 2017 +1 January 2018 +44,322 +Statutory deposits for insurance operations +47,763 +8,422 +6,543 +44,322 +(512) +3,953 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 165 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments +Impact of adoption (continued) +Classification and measurement of financial assets (continued) +Financial instruments at fair value through profit or loss have two sub-categories namely financial +instruments held for trading and those designated at fair value through profit or loss at inception. Financial +instruments typically bought with the intention to sell in the near future are classified as held for trading. A +financial instrument can only be designated at inception as at fair value through profit or loss and cannot +be subsequently changed. For financial instruments designated at fair value through profit or loss, the +following criteria must be met: +the designation eliminates or significantly reduces the inconsistent treatment that would otherwise +arise from measuring the assets or liabilities or recognizing the gains or losses on them on a different +basis; or +the assets and liabilities are part of a group of financial assets, financial liabilities or both which are +managed and their performance evaluated on a fair value basis, in accordance with a documented risk +management or investment strategy; or +the financial asset contains an embedded derivative that needs to be separately recorded. +These financial instruments are initially recorded at fair value. Subsequent to initial recognition, they +are remeasured at fair value. Fair value adjustments and realized gains and losses are recognized in the +statement of income. +Financial assets at fair value through profit or loss include derivative financial instruments. +Held-to-maturity financial assets are non-derivative financial assets that comprise fixed or determinable +payments and maturities of which the Group has the positive intention and ability to hold until maturity. +Investments intended to be held for an undefined period are not included in this classification. These +investments are initially recognized at cost, being the fair value of the consideration paid for the acquisition +of the investment. All transaction costs directly attributable to the acquisition are also included in the cost +of the investment. Subsequent to initial recognition, these investments are carried at amortized cost using +the effective interest method and less any provision for impairment. The amortized cost is computed as the +amount initially recognized minus principal repayments, plus or minus the cumulative amortization using +the effective interest method of any difference between the initially recognized amount and the maturity +amount. This calculation includes all fees and points paid or received between parties to the contract that +are an integral part of the effective interest rate, transaction costs and all other premiums and discounts. +Gains and losses are recognized in the statement of income when the investments are derecognized or +impaired, as well as through the amortization process. +Loans and receivables are non-derivative financial assets with fixed or determinable payments that are +not quoted in an active market. It includes policy loans. Loans and receivables acquired by the Group +are initially recognized at cost, being the fair value of the consideration paid for the acquisition of the +investment. All transaction costs directly attributable to the acquisition are also included in the cost +of the investment. Subsequent to initial recognition, these investments are carried at amortized cost, +using the effective interest method less any provision for impairment. Gains and losses are recognized +in the statement of income when the investments are derecognized or impaired, as well as through the +amortization process. Policy loans originated by the Group are carried at amortized cost. +166 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +All regular way purchases and sales of financial assets are recognized on the trade date, i.e., the date the +Group commits to purchase or sell the asset. Regular way purchases or sales of financial assets require +delivery of assets within the time frame generally established by regulation or convention in the market +place. +The classification depends on the purpose for which the investments were acquired or originated. Financial +assets are classified as at fair value through profit or loss where the Group's documented investment +strategy is to manage financial investments on a fair value basis, because the related liabilities are also +managed on this basis. The available-for-sale and held-to-maturity categories are used when the relevant +liabilities (including shareholders' funds) are relatively passively managed and/or carried at amortized cost. +Financial assets within the scope of IAS 39 are classified as financial assets at fair value through profit +or loss, held-to-maturity financial assets, loans and receivables and available-for-sale financial assets, as +appropriate. +8,422 +44,322 +(512) +3,899 +54 +47,763 +47,709 +54 +(2) Impairment provisions of financial assets at amortized cost +Impairment provisions of financial assets +at amortized cost +From Loans and advances to customers +- From fixed maturity investments +Reclassification +Fair value as at 31 December 2018 +Remeasurement +effects (i) +effects +1 January 2018 +(i) The reclassification effects has not taken into account of the remeasurement effects. +Accounting policies applied until 31 December 2017, +6,353 +2,069 +512 +5,841 +2,069 +31 December 2017 +From FVPL (IAS 39) to FVOCI (IFRS 9) +Fair value gain/(loss) that would have been recognized during +the year if the financial asset had not been reclassified +Fair value as at 31 December 2018 +Equity investments +- +To financial assets at FVPL +To equity financial assets at FVOCI +Loans and advances to customers +Loans and advances to customers +Measured at FVOCI (ii) +Measured at AC +- +To financial assets at FVPL +- To financial assets at AC +To loans and advances to customers +measured at FVOCI (ii) +(10) Other assets +Other assets +- +To financial assets at FVPL +- To debt financial assets at FVOCI +- To financial assets at AC +Reclassification +31 December 2017 +Equity investments +(8) +Following the adoption of IFRS 9, the adjustments to the carrying amount of each financial statement item +are illustrated as follows (continued): +Impact of adoption (continued) +(2,069) +24,919 +11,109 +1,914,015 +(2,069) +1,539 +1,234,143 +678,333 +(72) +(1,997) +215,229 +1 January 2018 +1,947,974 +effects (i) +Reclassification +2,376,638 +effects (i) +(2,376,638) +Remeasurement +effects (iii) +1 January 2018 +(1,914,015) +(254,316) +(208,307) +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments +31 December 2017 +effects (i) +1,950,043 +Remeasurement +effects (iii) +630,676 +The reclassification effects have not taken into account of the remeasurement effects. +(ii) +Remeasurement +effects (iii) +1 January 2018 +238,762 +A portion of placements at other institutions, notes, forfeiting and retail loans are held for under business model of both for sale +and collection of contractual principals and interests. Therefore, those financial assets are classified in the FVOCI measurement +category under IFRS 9. +(iii) +The remeasurement effects are mainly from the change of impairment provision by the adoption of IFRS 9. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +163 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments +Impact of adoption (continued) +For those AFS been reclassified to financial assets at AC and financial assets at FVPL been reclassified +to equity financial assets at fair value through other comprehensive income category, the following +table shows their fair value as at 31 December 2018 and the fair value gain or loss that would have been +recognized if these financial assets had not been reclassified as part of the transition to IFRS 9: +31 December 2018 +From AFS (IAS 39) to AC (IFRS 9) +(i) +(11,109) +(11,226) +(178) +(630,676) +(415,447) +(215,229) +31 December 2017 +Reclassification +effects (i) +Remeasurement +effects (iii) +1 January 2018 +1,660,864 +(25,277) +(3,899) +1,631,688 +1 January 2018 +24,428 +1,660,864 +(49,705) +(3,899) +1,607,260 +(358) +(24,919) +(24,428) +31 December 2017 +Reclassification +effects (i) +261,275 +(22,513) +24,428 +Cash and amounts due from banks and other +financial institutions +31 December 2017 +6,493,075 +70 +10,297 +18,280 111,598 +4,173 +(1,235) 19,718 12,164 +55,794 +1,507 +10,227 +334,509 +For the year ended 31 December 2017 +Reserves +Available- +for-sale +Exchange +differences +Shadow +(in RMB million) +Share +Share +capital premium +127,135 683,643 +investment +- +2,996 +Contributions from non-controlling +interests +Share purchase scheme +Other equity instruments issued by +subsidiaries +Others +As at 31 December 2018 +2,996 +1,715 +(18) +(125) +(143) +224 +224 +5 +5 +(2,177) (2,177) +accounting +reserves +adjustments Others +Total comprehensive income +for the year +25,564 +(3,187) 92 +25,564 +(3,187) +92 +for the year +(885) +21,881 +(885) +89,088 +11,187 121,859 +Dividend declared (Note 16) +(19,194) +(19,194) +297 +Other comprehensive income +99,978 +10,890 +As at 1 January 2017 +18,280 115,447 +20,525 +(3,229) 6,749 +Surplus +reserve General +funds reserves +11,366 36,799 +on translation +of foreign +operations +Retained +profits +Non- +controlling +interests +Total +equity +1,253 +176,259 +103,012 486,461 +Profit for the year +89,088 +non-controlling interests +Appropriations to surplus reserves +Equity transactions with +(1,715) +107,404 +for the year +Profit for the year +112,545 583,122 +269,490 +368 +44,964 +13,048 120,452 +(4,977) 9,114 12,164 +18,280 111,598 +As at 1 January 2018 +(2,021) (4,795) +32,300 +1,439 +(36,513) +Change in accounting policy (Note 2) +9,576 +114,566 587,917 +Other comprehensive income +for the year +Include: +Appropriations to general reserves +(33,270) +(33,270) +- +Dividend declared (Note 16) +13,602 122,589 +Total comprehensive income +107,404 +554 2,137 +1,139 +390 +3,742 +(3,688) +390 +3,742 +1,139 +237,190 +368 +44,964 +capital premium +(in RMB million) +Share +Share +Financial +assets at +Reserves +For the year ended 31 December 2018 +FVOCI +reserves +For the year ended 31 December 2018 +10,830 +- +(10,830) +Transfer of gain on disposal of equity +investments at fair value through +other comprehensive income to +retained profits +Consolidated Statement of Changes in Equity +Shadow +accounting +adjustments +Surplus +Others +12,164 +(6,416) 9,114 +46,089 +18,280 111,598 +As at 31 December 2017 +equity +interests +profits +operations +Total +controlling +Retained +Non- +on translation +of foreign +Exchange +differences +General +reserves +reserve +funds +Dividend paid to non-controlling +interests +Appropriations to general reserves +(3,688) +8,165 +(25,308) +(35,693) +(16,109) +(21,278) +989 +4,335 +31,264 +178,588 +348,046 +(1,147,255) +Decrease in cash and cash equivalents +(54,896) +Net foreign exchange differences +Cash and cash equivalents at beginning of the year +2,262 +308,664 +(3,992) +367,552 +Cash and cash equivalents at end of the year +(2,902) +54 +(986,646) +Others +Net cash flows used in investing activities +Cash flows from financing activities +Capital injected into subsidiaries by non-controlling interests +3,220 +5,595 +Proceeds from bonds issued +860,782 +Net cash flows from financing activities +953,639 +repurchase of insurance operations, net +Proceeds from borrowings +47,382 +166,538 +51,615 +Repayment of borrowings +Interest paid +Dividends paid +Increase in assets sold under agreements to +308,024 +308,664 +Annual Report 2018 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +Changes in accounting policies (continued) +The adoption of IFRS 9 Financial Instruments from 1 January 2018 resulted in changes in accounting policies +and adjustments to the amounts recognized in the financial statements. The new accounting policies are +set out in note 2(11) - (17). +159 +(a) IFRS 9 Financial Instruments - Impact of adoption +The impact on the Group's balance sheet as at 1 January 2018 is as follows: +(in RMB million) +Assets +Note +1 January 2018 +31 December 2017 +6,486,756 +798 +As IFRS 9 was generally adopted without restating comparative information, the reclassifications and the +adjustments arising from the new impairment rules are therefore not reflected in the restated balance sheet +as at 31 December 2017, but are recognized in the opening balance sheet on 1 January 2018. +Ping An Insurance (Group) Company of China, Ltd. +IFRS 9 replaces the provisions of IAS 39 that relate to the classification and measurement of financial +assets, impairment of financial assets and hedge accounting. +Except for the impact of adopting IFRS 9 Financial Instruments, IFRS 15 Revenue from Contracts with +Customers and the other standards have no significant impact on the annual consolidated financial +statements for the year ended 31 December 2018. +Ping An Insurance (Group) Company of China, Ltd. +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +1. CORPORATE INFORMATION +Ping An Insurance (Group) Company of China, Ltd. (the 'Company') was registered in Shenzhen, the +People's Republic of China (the 'PRC') on 21 March 1988. The business scope of the Company includes +investing in financial and insurance enterprises, as well as supervising and managing various domestic and +overseas businesses of subsidiaries, and controlled funds. The Company and its subsidiaries are collectively +referred to as the Group. The Group mainly provides integrated financial products and services and is +engaged in life insurance, property and casualty insurance, trust, securities, banking and other businesses. +The registered office address of the Company is 47th, 48th, 109th, 110th, 111th and 112th Floors, Ping An +Finance Centre, No. 5033 Yitian Road, Futian District, Shenzhen, Guangdong Province, China. +These consolidated financial statements are presented in millions of Renminbi ('RMB') unless otherwise +stated. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES +(1) BASIS OF PREPARATION +The consolidated financial statements have been prepared in accordance with IFRS which comprise +standards and interpretations approved by the IASB and IFRS Interpretations Committee applicable to +companies reporting under IFRS. The financial statements have been prepared under the historical cost +convention, except for financial assets and financial liabilities (including derivative instruments) measured +at fair value and insurance contract liabilities, which have been measured primarily based on actuarial +methods. +The preparation of financial statements in conformity with IFRS requires the use of certain critical +accounting estimates. It also requires management to exercise its judgment in the process of applying the +Group's accounting policies. The areas involving a higher degree of judgment or complexity, or areas where +assumptions and estimates are significant to the consolidated financial statements are disclosed in Note 3. +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES +Changes in accounting policies +To the extent that a topic is not covered explicitly by IFRS, the IFRS framework permits reference to +another comprehensive body of accounting principles, and therefore the Group has chosen to refer to the +accounting practices currently adopted by insurance companies reporting under Accounting Standards for +Business Enterprises. +The accounting policies adopted are consistent with those of the annual financial statements for the year +ended 31 December 2017, except for the adoption of new and amended standards as set out in below. +A number of new or amended International Financial Reporting Standards ("IFRS") became applicable for +the current reporting period and the Group had to change its accounting policies and make adjustments as +a result of adopting the following standards: +IFRS 9 Financial Instruments, and +IFRS 15 Revenue from Contracts with Customers. +Increase in policy loans +Rentals received +Annual Report 2018 +(240,426) +(2,525) (6,675) +808 +1,109 +(46) +4,486 +4,486 +2,319 +(46) +18,280 111,598 +(6,416) 9,114 +12,164 +44,964 +368 +237,190 +386 2,705 +114,566 587,917 +Ping An Insurance (Group) Company of China, Ltd. +46,089 +157 +301 +Annual Report 2018 +Dividends received +(798) +(8,165) +(354,767) +Dividend paid to non-controlling +interests +Disposal of subsidiaries +(4,150) +(2,084) (2,084) +Equity transactions with +non-controlling interests +Contributions from non-controlling +interests +Share purchase scheme +Other equity instruments issued by +subsidiaries +As at 31 December 2017 +(704) (704) +FINANCIAL STATEMENTS +Others +58 +(6,675) +Acquisition of subsidiaries +(142) +(104) +Disposal of subsidiaries +1,206 +(976) +(42) +102,604 +46,890 +37,980 +3,743 +2,757 +(26,281) +(18,156) +158 +124,094 +Acquisition of non-controlling interests in subsidiaries +Interest received +(1,711,291) +Consolidated Statement of Cash Flows +1,960,127 +(2,435,128) +For the year ended 31 December 2018 +(in RMB million) +Net cash flows from operating activities +Cash flows from investing activities +Purchases of investment properties, property and +equipment, and intangible assets +2018 +2017 +55 +Notes +206,260 +121,283 +(10,663) +(19,257) +Proceeds from disposal of investment properties, +property and equipment, and intangible assets +Proceeds from disposal of investments +3,573 +1,349,977 +571 +Purchases of investments +Impairments do not establish a new cost basis and, accordingly, to the extent an impairment loss has been +previously recorded due to the significant or prolonged criteria described above, any subsequent losses, +including any portion attributable to foreign currency changes, are also recognized in profit or loss until the +asset is derecognized. +Adverse changes relative to the investee's technology, market, customer base, macroeconomic +indicators relative to the business, significant legal or regulatory matters. +Significant financial difficulty of the investee, including failure to comply with contractual obligations, +financial restructuring, deterioration of going concern expectations; +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Available-for-sale financial assets (continued) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments Impact of adoption (continued) +If after an impairment loss has been recognized on an available-for-sale debt instrument, and the fair +value of the debt instrument increases in a subsequent period whereby the increase can be objectively +related to an event occurring after the impairment losses were recognized, the impairment loss is reversed +which is recognized in profit or loss. Impairment losses recognized for equity instruments classified as +available-for-sale are not reversed through profit or loss. +The Group also considers qualitative evidence that includes, but is not necessarily limited to the following: +Financial assets carried at amortized cost +(a) IFRS 9 Financial Instruments +Financial assets carried at cost +For a financial asset that is individually significant, the Group assesses the asset individually for impairment, +and recognizes the amount of impairment in profit or loss. For a financial asset that is not individually +significant, the Group assesses the asset individually for impairment or includes the asset in a group of +financial assets with similar credit risk characteristics and collectively assesses them for impairment. If +it is determined that no objective evidence of impairment exists for an individually assessed financial +asset, whether the financial asset is individually significant or not, the financial asset is included in a +group of financial assets with similar credit risk characteristics and collectively assessed for impairment. +Financial assets for which an impairment loss is individually recognized are not included with similar risk +characteristics in the collective assessment for impairment. +After the Group recognizes an impairment loss of financial assets carried at amortized cost, if there is +objective evidence that the financial assets' value restores and the restoration can be related objectively to +an event occurring after the impairment was recognized, the previously recognized impairment loss shall +be reversed and recognized in profit or loss. However, the reversal shall not result in a carrying amount of +the financial asset that exceeds what the amortized cost would have been had the impairment not been +recognized at the date the impairment was reversed. +168 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +Impact of adoption (continued) +For the year ended 31 December 2018 +If there is objective evidence that an impairment loss has been incurred on an unquoted equity instrument +that is not carried at fair value because its fair value cannot be reliably measured, or on a derivative asset +that is linked to and must be settled by delivery of such an unquoted equity instrument, the amount of +loss is measured as the difference between the asset's carrying amount and the present value of estimated +future cash flows discounted at the current market rate of return for a similar financial asset. Impairment +losses on these assets are not reversed. +If financial assets carried at amortized cost are impaired, the carrying amount of the financial assets is +reduced to the present value of estimated future cash flows (excluding future credit losses that have not +been incurred) and the reduction is recognized as an impairment loss in the statement of income. The +present value of estimated future cash flows shall be calculated with the financial asset's original effective +interest rate and the related collateral value shall also be taken into account. +Notes to Consolidated Financial Statements +Stage 3: If the financial instrument is credit-impaired, the financial instrument is then moved to 'Stage 3'. +The impairment provisions is measured based on expected credit losses on lifetime basis. +167 +(b) IFRS 15, 'Revenue from contracts with customers' +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +176 +The Group recognizes or reverses the loss allowance through profit or loss. For debt instruments measured +at FVOCI, impairment gains or losses are included in the net impairment losses on financial assets and +corresponding by reduce the accumulated changes in fair value included in the OCI reserve of equity. +For account receivables, the Group refers to historical experience of credit loss, combines with current +situation and forward-looking information, formulate the lifetime expected credit loss of the financial +assets. +For the financial Instruments in Stage 1 and Stage 2, the Group calculates the interest income based on its +gross carrying amount (ie amortized cost) before adjusting for impairment provision using the effective +interest method. For the financial instruments in Stage 3, the interest income is calculated based on the +carrying amount of the asset, net of the impairment provision, using the effective interest method. Financial +assets that are originated or purchased credit impaired are financial assets that are impaired at the time of +initial recognition, and the impairment provision for these assets is the expected credit loss for the entire +lifetime. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +(a) IFRS 9 Financial Instruments +Impact of adoption (continued) +FINANCIAL STATEMENTS +Classification and measurement of financial assets (continued) +After initial recognition, available-for-sale financial assets are subsequently measured at fair value, with +unrealized gains or losses recognized as other comprehensive income in the capital reserve until the asset +is derecognized, at which time, the cumulative gain or loss is recognized in investment income, or until +the investment is determined to be impaired, when the cumulative loss is recognized in the statement of +income in investment income and removed from the capital reserve. +Reclassification of financial assets with fixed or determinable payments and fixed maturity from available +for sale to held-to-maturity is permitted when the Group has the ability and intention to hold the financial +asset until maturity. +For a financial asset reclassified from the available-for-sale category, the fair value at the date of +reclassification becomes its new amortized cost and any previous gain or loss on that asset that has been +recognized in equity is amortized to profit or loss over the remaining life of the investment using the +effective interest rate ('EIR'). Any difference between the new amortized cost and the expected cash flows +is also amortized over the remaining life of the asset using the EIR. If the asset is subsequently determined +to be impaired, then the amount recorded in equity is reclassified to the statement of income. +Impairment of financial assets +The Group assesses at the end of the reporting period the carrying amount of financial assets. If there is +any objective evidence that a financial asset is impaired, the Group provides for such impairment losses. +The objective evidence which indicates impairment of financial assets represents events actually occurring +after initial recognition of financial assets which have an impact on the financial assets' estimated future +cash flows, and the impact can be reliably measured. +Available-for-sale financial assets +As at the end of each reporting period, the Group evaluates each of the available-for-sale equity +instruments to determine whether the investments are impaired. If objective evidence of impairment exists, +the Group records an impairment loss in the statement of income equal to the difference between the +cost of the instrument and the current fair value, adjusted for losses recorded in previous periods. Any +unrealized gains or losses previously recognized in the available-for-sale financial assets reserve is removed +and recognized in the statement of income as part of the calculation of impairment loss described above. +For equity instruments, a significant or prolonged decline in the fair value of an equity instrument bellow +the cost is objective evidence of impairment. In conducting an impairment analysis, the Group considers +quantitative and qualitative evidence. More specifically, the Group collectively considers the magnitude of +the decline in fair value relative to the cost, volatility, and the duration of the decline in evaluating whether +a decline in fair value is significant. The Group considers the period and consistency of the decline in +evaluating whether a decline in fair value is prolonged. The Group generally considers a decline of 50% or +more as significant and a period of 12 months or longer is considered to be prolonged. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Available-for-sale financial investments include equity and debt securities. Equity investments classified +as available-for-sale are those, which are neither classified as held for trading nor designated at fair +value through profit or loss. Debt securities in this category are those that are intended to be held for +an indefinite period of time and which may be sold in response to needs for liquidity or in response to +changes in the market conditions. +IFRS 15 deals with revenue recognition and establishes principles for reporting useful information to users +of financial statements about the nature, amount, timing and uncertainty of revenue and cash flows arising +from an entity's contracts with customers. Revenue is recognized when a customer obtains control of a +good or service and thus has the ability to direct the use and obtain the benefits from the good or service. +The standard replaces IAS 18 ‘Revenue' and IAS 11 'Construction contracts' and related interpretations. The +standard is effective for financial years commencing on 1 January 2018. The Group has applied IFRS 15 and +completed the assessment of the impact which has no material impact on the Group for the year ended 31 +December 2018. +Annual Report 2018 +Material judgement is required in determining long term insurance contract liabilities and in choosing +discount rates/investment return, mortality, morbidity, lapse rates, policy dividend, and expenses +assumptions relating to long term life insurance contracts. Such assumptions should be determined based +on current information available at the end of the reporting date. The Group has changed the above +assumptions based on current information available as at 31 December 2018 and updated estimate for +future cash flows, with the corresponding impact on long term life insurance contract liabilities taken +into statement of income of the current year. As a result of such changes in assumptions, long term life +insurance and long term health insurance policyholders' reserves were decreased by RMB3,002 million as at +31 December 2018 and the profit before tax for the year 2018 was increased by RMB3,002 million (2017: long +term life insurance and long term health insurance policyholders' reserves were increased by RMB32,193 +million as at 31 December 2017 and the profit before tax for the year 2017 was decreased by RMB32,193 +million). +those to be measured at fair value through other comprehensive income ("FVOCI"); or +those to be measured at amortized cost ("AC"); +The Group classifies its financial assets in the following measurement categories, which depends on the +Group's business model for managing the financial assets and the contractual terms of the cash flows: +Classification and Measurement +At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial +asset not at fair value through profit or loss, transaction costs that are incremental and directly attributable +to the acquisition or issue of the financial asset. Transaction costs of financial assets carried at FVPL are +expensed in profit or loss. +The Group shall recognize a financial asset or a financial liability in its statement of financial position when, +and only when, it becomes a party to the contractual provisions of the instrument. +Recognition +(12) FINANCIAL ASSETS +For the purpose of the consolidated statement of cash flows, cash and cash equivalents comprise cash on +hand, demand deposits, current accounts with the Central Bank and short term highly liquid investments +including assets purchased under reverse repurchase agreements and others which are readily convertible +into known amounts of cash, are subject to an insignificant risk of changes in value, and have a short +maturity of generally within three months when acquired. +(11) CASH AND CASH EQUIVALENTS +For the purpose of the consolidated statement of cash flows, the cash flows of overseas subsidiaries are +translated into RMB at the exchange rates for their functional and currencies ruling at the dates of the +cash flows. Frequently recurring cash flows of overseas subsidiaries which arise throughout the year are +translated into RMB at the weighted average exchange rate for the year. +The functional currency of most of overseas subsidiaries is the Hong Kong dollar. At the end of the +reporting period, the assets and liabilities of these overseas subsidiaries are translated into the presentation +currency of the Company at the exchange rates prevailing at the end of the reporting period and their +statements of income are translated into RMB at the average exchange rate for the year. The resulting +exchange differences are recognized in other comprehensive income and accumulated in the exchange +differences on translation of foreign operations reserve. On disposal of a foreign operation, the component +of other comprehensive income relating to that particular foreign operation is recognized in the statement +of income. +those to be measured at fair value through profit or loss ("FVPL"). +(10) FOREIGN CURRENCIES (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +174 +FINANCIAL STATEMENTS +173 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using +the exchange rates as at the dates of initial transactions. Non-monetary items measured at fair value in a +foreign currency are translated using the exchange rates at the date when the fair value was determined. +The gain or loss on change arising on translation of a non-monetary item measured at fair value is treated +in line with the recognition of the gain or loss on change in fair value of the item (i.e., translation difference +on the item whose fair value gain or loss is recognized in other comprehensive income or profit or loss is +also recognized in profit or loss and other comprehensive income, respectively). +Foreign currency transactions recorded by the entities in the Group are initially recorded using their +respective functional currency rates prevailing at the dates of the transactions. Monetary assets and +liabilities denominated in foreign currencies are translated at the functional currency rates of exchange +ruling at the end of the reporting period. Differences arising on settlement or translation of monetary items +are recognized in the statement of income. +These financial statements are presented in RMB, which is the Company's functional and presentation +currency. Each entity in the Group determines its own functional currency and items included in the +financial statements of each entity are measured using that functional currency. +(10) FOREIGN CURRENCIES +The Group has assessed the nature of its jointly controlled entities and determined them to be joint +ventures. The Group has rights to the net assets of these jointly controlled entities. The Group's +investments in its jointly controlled entities are accounted for using the equity method of accounting, less +any impairment losses. Refer to Note 2. (8) for details of the equity method of accounting. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(9) JOINTLY CONTROLLED ENTITIES +The Group determines the classification of debt investments according to its business model and the +contractual cash flow characteristics of the financial assets. The investments shall be classified as FVPL +if the cash flows cannot pass solely payments of principal and interest on the principal amount ("SPPI”) +testing. Otherwise, the classification finally depends on the business model. For investments in equity +instruments, investments are classified as FVPL in general, except those designated as the equity +investment at FVOCI. +Ping An Insurance (Group) Company of China, Ltd. +For the financial assets subject to ECL measurement, the Group assesses the significant increase in credit +risk since initial recognition or whether an asset is considered to be credit impaired, 'Three-stage' expected +credit loss models are established and staging definition are set for each of these financial assets class. +Incorporating forward-looking information, expected credit losses for financial assets are recognized into +the different stages. +iii) Establishing the number and relative weightings of forward-looking scenarios for the associated ECL. +ii) Determining criteria for significant increase in credit risk; +Choosing appropriate models and assumptions for the measurement of ECL including exposure at +default (EAD), probability of default (PD), loss given default (LGD), etc.; +The Group assesses on a forward looking basis the expected credit losses associated with its debt +instruments carried at amortized cost, FVOCI, with the exposure arising from loan commitments and +financial guarantee contracts that are not in the scope of 'Insurance Contracts'. A number of significant +judgements are also required in applying the accounting requirements for measuring ECL, such as: +Expected credit loss refers to the weighted average amount of credit loss of financial instruments based +on the probability of default. Credit loss refers to the difference between all contractual cash flows +receivable and all cash flows that the entity expects to receive, discounted at the original effective interest +rate. +Impairment +(12) FINANCIAL ASSETS (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Annual Report 2018 +175 +The Group subsequently measures all equity investments at fair value. Where the Group's management +has elected to present fair value gains and losses on equity investments in OCI, there is no subsequent +reclassification of fair value gains and losses to profit or loss following the derecognition of the investment. +Dividends, representing a return on such investments continue to be recognized in profit or loss when the +Group's right to receive payments is established. +Equity instruments +FVPL: Assets that do not meet the criteria for amortized cost or FVOCI are measured at FVPL. +The gains or losses arisen from fair value changes on the debt investments measured at FVPL are +recognized in profit or loss. +FVOCI: Assets that are held for collection of contractual cash flows and for selling the financial assets, +where the assets' cash flows represent solely payments of principal and interest, and that are not +designated as FVPL are measured at FVOCI. Movements in the carrying amount are taken through +OCI, except for the recognition of impairment gains or losses, interest revenue and foreign exchange +gains and losses which are recognized in profit or loss. When the financial asset is derecognized, the +cumulative gain or loss on the instrument's amortized cost previously recognized in OCI is reclassified +from equity to profit or loss. Interest income from these financial assets is included in interest income +using the effective interest rate method. Such assets held by the group mainly include debt financial +assets at FVOCI and loans and advances to customers measured at FVOCI, etc. +Amortized cost: Assets that are held for collection of contractual cash flows where those cash flows. +represent solely payments of principal and interest, and that are not designated at FVPL are measured +at amortized cost. Interest income from these financial assets is included in interest income using the +effective interest rate method. Any gain or loss arising from derecognition or impairment is recognized +directly in profit or loss. Such assets held by the group mainly include cash and amounts due from +banks and other financial institution, balances with the central bank, accounts receivable, financial +assets at AC, loans and advances to customers measured at AC, etc. +debt instruments: +Debt instruments are those instruments that meet the definition of a financial liability from the issuer's +perspective, such as loans, government and corporate bonds, etc. Subsequent measurement of +debt instruments depends on the Group's business model for managing the asset and the cash flow +characteristics of the asset. There are three measurement categories into which the Group classifies its +Debt instruments +Classification and Measurement (continued) +(12) FINANCIAL ASSETS (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Changes in accounting estimates +The results of associates are included in the Group's statement of income to the extent of dividends +received and receivable. The Group's investments in associates are treated as non-current assets and are +stated at cost less any impairment losses. +The financial statements of the associates are prepared for the same reporting period as the parent +company. Where necessary, adjustments are made to bring the accounting policies in line with those of the +Group. +Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Group obtains +control, and continue to be consolidated until the date when such control ceases. The financial statements +of the subsidiaries are prepared for the same reporting period as the parent company, using consistent +accounting policies. All intra-group balances, transactions, unrealized gains and losses resulting from +intra-group transactions and dividends, are eliminated on consolidation in full, unless the transaction +provides evidence of an impairment of the transferred asset. +The consolidated financial statements comprise the financial statements of the Company and its +subsidiaries as at 31 December 2018 and for the year then ended. +(5) BASIS OF CONSOLIDATION +Where goodwill has been allocated to a cash-generating unit (or group of cash-generating units) and +part of the operation within that unit is disposed of, the goodwill associated with the operation disposed +of is included in the carrying amount of the operation when determining the gain or loss on the disposal. +Goodwill disposed in these circumstances is measured based on the relative value of the disposed +operation and the portion of the cash-generating unit retained. +Impairment is determined by assessing the recoverable amount of the cash-generating unit (group of +cash-generating units) to which the goodwill relates. Where the recoverable amount of the cash-generating +unit (group of cash-generating units) is less than the carrying amount, an impairment loss is recognized. An +impairment loss recognized for goodwill is not reversed in subsequent periods. +(4) BUSINESS COMBINATIONS AND GOODWILL (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +After initial recognition, goodwill is measured at cost less any accumulated impairment losses. Goodwill +is tested for impairment annually or more frequently if events or changes in circumstances indicate that +the carrying value may be impaired. The Group performs its annual impairment test of goodwill as at 31 +December. For the purpose of impairment testing, goodwill acquired in a business combination is, from the +acquisition date, allocated to each of the Group's cash-generating units, or groups of cash-generating units, +that are expected to benefit from the synergies of the combination, irrespective of whether other assets or +liabilities of the Group are assigned to those units or groups of units. +Goodwill is initially measured at cost, being the excess of the aggregate of the consideration transferred, +the amount recognized for non-controlling interests and any fair value of the Group's previously held +equity interests in the acquiree over the identifiable net assets acquired and liabilities assumed. If the sum +of this consideration and other items is lower than the fair value of the net assets acquired, the difference +is, after reassessment, recognized in profit or loss as a gain on bargain purchase. +Any contingent consideration to be transferred by the acquirer is recognized at fair value at the acquisition +date. Contingent consideration classified as an asset or a liability that is a financial instrument and within +the scope of IFRS 9 is measured at fair value with changes in fair value either recognized in profit or loss or +as a change to other comprehensive income. If the contingent consideration is not within the scope of IFRS +9, it is measured in accordance with the appropriate IFRS. Contingent consideration that is classified as +equity is not remeasured and subsequent settlement is accounted for within equity. +Total comprehensive income within a subsidiary is still attributed to the non-controlling interest even if it +results in a deficit balance. +When the Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate +classification and designation in accordance with the contractual terms, economic circumstances and +pertinent conditions as at the acquisition date. This includes the separation of embedded derivatives in +host contracts by the acquiree. If the business combination is achieved in stages, the previously held equity +interest is remeasured at its acquisition date fair value and any resulting gain or loss is recognized in profit +or loss. +(4) BUSINESS COMBINATIONS AND GOODWILL +There are no other IFRSS or IFRIC interpretations that are not yet effective that would be expected to have +a material impact on the Group. +IFRS 17, 'Insurance Contracts', was published on 18 May 2017. IFRS 17 established principles for the +recognition, measurement, presentation and disclosure of insurance contracts issued. It replaces IFRS +4, which currently permits a wide variety of practices. IFRS 17 requires a current measurement model, +where estimates are remeasured in each reporting period. The measurement is based on the building +blocks of discounted, probability-weighted cash flows, a risk adjustment and a contractual service margin +representing the unearned profit of the contract. The new standard is currently mandatorily effective for +financial years commencing on or after 1 January 2021, however in November 2018, IASB proposed to defer +IFRS 17 until the financial period beginning on or after 1 January 2022. The Group has started to assess the +impact of IFRS 17. +(3) ISSUED BUT NOT YET EFFECTIVE INTERNATIONAL FINANCIAL REPORTING STANDARDS +(CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +170 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 169 +IFRS 16, 'Leases' addresses the definition of a lease, recognition and measurement of leases and establishes +principles for reporting useful information to users of financial statements about the leasing activities of +both lessees and lessors. A key change arising from IFRS 16 is that most operating leases will be accounted +on balance sheet for lessees. The standard replaces IAS 17 ‘Leases', and related interpretations. The +new standard will be effective for financial years commencing on or after 1 January 2019. The Group has +completed the assessment of the impact of IFRS 16, which would not be expected to have material impact +on the Group. +(3) ISSUED BUT NOT YET EFFECTIVE INTERNATIONAL FINANCIAL REPORTING STANDARDS +The Group has not applied the following new and revised standards, which have been issued but are not +yet effective. +Business combinations that are not under common control are accounted for using the acquisition method. +The cost of an acquisition is measured at the acquisition date fair value which is the sum of the acquisition +date fair values of assets transferred by the Group, liabilities assumed by the Group to the former owners +of the acquiree and the equity interests issued by the Group in exchange for control of the acquiree. For +each business combination, the Group elects whether to measure the non-controlling interests in the +acquiree that are present ownership interests and entitle their holders to a proportionate share of net +assets in the event of liquidation at fair value or at the proportionate share of the acquiree's identifiable +net assets. All other components of non-controlling interests are measured at fair value. Acquisition-related +costs are expensed as incurred. +Upon application of the equity method, the Group determines whether it is necessary to recognize an +additional impairment loss on the Group's investments in its associates. The Group determines at each +reporting date whether there is any objective evidence that the investment in the associate is impaired. If +this is the case, the Group calculates the amount of impairment as the difference between the recoverable +amount of the associate and its carrying value and recognizes the amount in the statement of income. +Upon loss of significant influence over the associate, the Group measures and recognizes any remaining +investment at its fair value. Any differences between the carrying amount of the associate upon loss of +significant influence and the fair value of the remaining investment, as well as the gain on disposal of the +associates, are recognized in profit or loss. +A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity +transaction. If the Group loses control over a subsidiary, it: +Derecognizes the carrying amount of any non-controlling interest; +(8) ASSOCIATES (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +172 +The Group's investments in associates are stated in the consolidated financial statement of financial +position at the Group's share of net assets under the equity method of accounting, less any impairment +losses. The Group's share of post-acquisition profit or loss is recognized in the income statement, and its +share of post-acquisition movements in other comprehensive income is recognized in other comprehensive +income with a corresponding adjustment to the carrying amount of the investment. When the Group's +share of losses in an associate equals or exceeds its interest in the associate, including any other unsecured +receivables, the Group does not recognize further losses, unless it has incurred legal or constructive +obligations or made payments on behalf of the associate. Unrealized gains and losses resulting from +transactions between the Group and its associates are eliminated to the extent of the Group's investments +in the associates, except where unrealized losses provide evidence of an impairment of the asset +transferred. Goodwill arising from the acquisition of associates is included in the carrying amount of the +investment and is neither amortized nor individually tested for impairment. +An associate is an entity, not being a subsidiary or a jointly controlled entity, in which the Group has a long +term interest of generally not less than 20% of the equity voting rights and over which it is in a position to +exercise significant influence. +(8) ASSOCIATES +The Group holds beneficiary certificates in its trust products, debt investment plans, equity investment +plans and asset funding plans. +The Group has determined that all of its trust products, debt investment plans, equity investment plans +and asset funding plans, which are not controlled by the Group, are unconsolidated structured entities. +Trust products, equity investment plans and asset funding plans are managed by affiliated or unaffiliated +trust companies or asset managers and invest the funds raised in loans or equities of other companies. +Debt investment plans are managed by affiliated or unaffiliated asset managers and its major investment +objectives are infrastructure funding projects. Trust products, debt investment plans, equity investment +plans and asset funding plans finance their operations by issuing beneficiary certificates which entitle the +holders to agreed stake according to contractual terms in the respective trust products', debt investment +plans', equity investment plans' and asset funding plans' income. +The Group determines whether it is an agent or a principal in relation to those structured entities in which +the Group acts as an asset manager on management's judgement. If an asset manager is agent, it acts +primarily on behalf of others and so does not control the structured entity. It may be principal if it acts +primarily for itself, and therefore controls the structured entity. +A structured entity is an entity that has been designed so that voting or similar rights are not the dominant +factor in deciding who controls the entity, such as when any voting rights relate to administrative tasks +only, and the relevant activities are directed by means of contractual or related arrangements. +Derecognizes the assets (including goodwill) and liabilities of the subsidiary; +(7) STRUCTURED ENTITIES +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(6) SUBSIDIARIES +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +171 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Reclassifies the Group's share of components previously recognized in other comprehensive income to +profit or loss or retained earnings, as appropriate. +Recognizes any surplus or deficit in profit or loss; and +Recognizes the fair value of any investment retained; +Recognizes the fair value of the consideration received; +Derecognizes the cumulative translation differences recorded in equity; +A subsidiary is an entity (including structured entities) over which the Group has control. The Group +controls an entity when the Group has power over an entity, is exposed to, or has rights to, variable returns +from its involvement with the entity and has the ability to affect these returns through its power over +the entity. The results of subsidiaries are included in the Company's statement of income to the extent of +dividends received and receivable. The Company's investments in subsidiaries are stated at cost less any +impairment losses. +Stage 1: A financial instrument that is not credit-impaired on initial recognition is classified in 'Stage 1' and +has its credit risk continuously monitored by the Group. The impairment provisions is measured +at an amount equal to the 12-month expected credit losses for the financial assets which are not +considered to have significantly increased in credit risk since initial recognition. +Stage 2: If a significant increase in credit risk ('SICR') since initial recognition is identified, the financial +instrument is moved to ‘Stage 2' but is not yet deemed to be credit-impaired. The impairment +provisions is measured based on expected credit losses on lifetime basis. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +(22) CONSTRUCTION IN PROGRESS +Construction in progress mainly represents costs incurred in the construction of building premises, as well +as the cost of equipment pending installation, less any impairment losses. +No provision for depreciation is made on construction in progress until such time the relevant assets are +completed and ready for use. +182 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +(23) INTANGIBLE ASSETS (OTHER THAN GOODWILL) +Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible +assets acquired in a business combination is the fair value as at the date of acquisition. The useful +lives of intangible assets are assessed to be either finite or indefinite. Intangible assets with finite lives +are subsequently amortized on the straight-line basis over the useful economic life and assessed for +impairment whenever there is an indication that the intangible asset may be impaired. The amortization +period and the amortization method for an intangible asset with a finite useful life are reviewed at least at +each financial year end. +Intangible assets with indefinite useful lives are tested for impairment annually either individually or at the +cash-generating unit level. Such intangible assets are not amortized. The useful life of an intangible asset +with an indefinite life is reviewed annually to determine whether the indefinite life assessment continues to +be supportable. If not, the change in the useful life assessment from indefinite to finite is accounted for on +a prospective basis. +(a) Core deposits +Core deposits are accounts that a financial institution expects to maintain for an extended period of time +due to ongoing business relationships. The intangible asset value associated with core deposits reflects +the present value of additional cash flow resulted from the use of the deposits at a lower cost alternative +source of funding in the future periods. +The useful lives and depreciation methods are reviewed periodically to ensure that the method and period +of depreciation are consistent with the expected pattern of economic benefits from the items of property +and equipment. +(b) Expressway operating rights +(c) Prepaid land premiums +Prepaid land premiums are prepaid under PRC law for fixed periods. Prepaid land premiums are initially +stated at cost and subsequently amortized on the straight-line basis over the lease terms. All lands related +to the Group's prepaid land premiums are located in Mainland China. +(d) Trademarks +Trademarks are initially stated at cost and subsequently amortized on the straight-line basis over the +estimated useful lives. +The estimated useful lives of intangible assets are set as below: +Expressway operating rights +Prepaid land premiums +Core deposits +Trademarks +Software and others (including patents and know-how, customer relationships and +contract rights, etc.) +Estimated useful lives +20 - 30 years +Expenditures on acquiring the expressway operating rights are capitalized as intangible assets and +subsequently amortized on the straight-line basis over the contract terms. +30 +510 years +1% - 10% +0% - 10% +1% - 10% +A finance lease is a lease that transfers substantially all the risks and rewards incidental to ownership of +the leased asset to the lessee. At the commencement of the lease term, the Group recognizes the minimum +lease payments receivable by the Group, the initial direct costs and the unguaranteed residual value in the +finance lease receivable. The difference between (a) the aggregate of the minimum lease payments and +the unguaranteed residual value and (b) the aggregate of their present values is recognized as unearned +finance lease income. Finance lease receivable net of unearned finance lease income which represents the +Group's net investment in the finance lease is presented as finance lease receivable in the consolidated +statement of financial position. Unearned finance lease income is allocated over the lease term based on +a pattern reflecting a constant periodic return on the Group's net investment in the finance lease, and is +recognized as 'other revenues and other gains'. +The Group incorporates forward looking information in estimating the expected credit loss for finance lease +receivable. Refer to note 13 and note 24 for details. +(19) PRECIOUS METALS +The Group's precious metals represent gold and other precious metals. Precious metals that are not related +to the Group's precious metals trading activities are initially measured at acquisition cost and subsequently +measured at the lower of cost and net recoverable amount. Precious metals acquired by the Group for +trading purposes are initially measured at fair value and subsequent changes in fair value are recorded in +statement of income. +(20) INVESTMENT PROPERTIES +The useful life and depreciation methods are reviewed periodically to ensure that the method and period of +depreciation are consistent with the expected pattern of economic benefits from the individual investment +properties. +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +Transfers to, or from, investment properties are made when, and only when, there is evidence of a change +in use or the investment property is sold. +Investment properties are interests in land and buildings that are held to earn rental income and/ +or for capital appreciation, rather than for use in the production or supply of goods or services or for +administrative purposes. +Investment properties are initially measured at cost, which is the fair value of the consideration given to +acquire them, including transaction costs. Subsequently, all investment properties are stated at cost less +accumulated depreciation and accumulated impairment losses. +Depreciation is computed on a straight-line basis, after taking into account the estimated residual value (1% +to 10% of original cost), over the estimated useful lives. The estimated useful lives of investment properties +vary from 20 to 40 years. +Annual Report 2018 +Over the shorter of economic +useful lives and terms of the leases +20-40 years +3 - 15 years +Ping An Insurance (Group) Company of China, Ltd. 181 +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(21) PROPERTY AND EQUIPMENT +Property and equipment, other than construction in progress, are stated at cost less accumulated +depreciation and any impairment losses. An item of property and equipment is derecognized upon disposal +or when no future economic benefits are expected from its use or disposal. Any gain or loss on disposal or +retirement recognized in the statement of income in the year the asset is derecognized is the difference +between the net sales proceeds and the carrying amount of the relevant asset. +The cost of an item of property and equipment comprises its purchase price and any directly attributable +costs of bringing the asset to its working condition and location for its intended use. Expenditure incurred +after items of property and equipment have been put into operation, such as repairs and maintenance, is +normally charged to the statement of income in the year in which it is incurred. In situations where it can +be clearly demonstrated that the expenditure has resulted in an increase in the future economic benefits +expected to be obtained from the use of an item of property and equipment, and where the cost of the +item can be measured reliably, the expenditure is capitalized as an additional cost of that asset or as a +replacement. +Depreciation is calculated on the straight-line basis to write off the cost of each item of property and +equipment to its residual value over its estimated useful life. The principal assumptions used for this +purpose are as follows: +Leasehold improvements +Buildings +Equipment, furniture and fixtures +Motor vehicles +Estimated residual values +Estimated useful lives +FINANCIAL STATEMENTS +(18) FINANCE LEASE RECEIVABLE AND UNEARNED FINANCE INCOME +50 years, +indefinite +10 40 years +0.8% of the premium income for non-investment type accident insurance; 0.08% of the consideration +received for investment type accident insurance with guaranteed return, and 0.05% of the +consideration received for investment type accident insurance without guaranteed return. +No additional provision is required when the accumulated insurance guarantee fund balances of Ping An +Life Insurance Company of China, Ltd. ('Ping An Life'), Ping An Annuity Insurance Company of China, Ltd. +('Ping An Annuity') and Ping An Health Insurance Company of China, Ltd. ('Ping An Health') reach 1% of +their respective total assets. For Ping An Property & Casualty Insurance Company of China, Ltd. ('Ping An +Property & Casualty'), no additional provision is required when the accumulated balance reaches 6% of its +total assets. Insurance guarantee fund levy is charged to expenses as incurred. +The revenue and premium income used in the calculation of the insurance guarantee fund is the amount +agreed in the insurance policies. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +185 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS +Insurance contracts are those contracts under which the Group has accepted significant insurance risk from +the policyholders by agreeing to compensate the policyholders if a specified uncertain future event (the +insured event) adversely affects the policyholders. Insurance contracts are classified as direct insurance +contracts and reinsurance contracts. The significance of insurance risk as determined by the Group is +mainly dependent on the magnitude of its potential effect. +Some insurance contracts contain both an insurance component and a deposit component. The Group +chooses to unbundle those components, if the insurance component and the deposit component are +distinct and separately measurable. The unbundled insurance component is accounted for according to +IFRS 4 and the unbundled deposit component is accounted for according to relevant accounting policies. +If the insurance component and the deposit component are not distinct and separately measurable, the +whole contract is accounted for as an insurance contract. +0.8% of the premium income for short term health insurance, and 0.15% of the premium income for long +term health insurance; and +(29) SIGNIFICANT INSURANCE RISK TESTING +(30) INSURANCE CONTRACT LIABILITIES +The insurance contract liabilities of the Group include long term life insurance policyholders' reserves, +unearned premium reserves and claim reserves. +When measuring insurance contract liabilities, the Group classifies insurance contracts whose insurance +risks are of similar nature as a measurement unit. Property and casualty and short term life insurance +policies are grouped into certain measurement units by lines of business. For long term life insurance +policies, the Group mainly considers the characteristics of the policies, including product type, gender, age, +and durations of policies, when determining the measurement units. +Insurance contract liabilities are measured based on a reasonable estimate of amount of payments when +the Group fulfills the relevant obligations under the insurance contracts, which represents the difference +between expected future cash outflows and inflows under such contracts, i.e., the expected future net cash +outflows. +Expected future cash outflows represent reasonable cash outflows which are necessary for the +Group to fulfill the obligations under the insurance contracts (including benefits attributable to the +policyholders), and mainly include: +Guaranteed benefits under the insurance contracts, including claims, mortality benefits, disability +benefits, morbidity benefits, survival benefits and maturity benefits; +Non-guaranteed benefits under the insurance contracts arising from constructive obligations, +including policyholder dividends, etc.; +Reasonable expenses necessary for policy administration and claims handling, including policy +maintenance expenses, claim expenses, etc. +Expected future cash inflows represent cash inflows arising from assuming liabilities under the +insurance contracts, including premium income and other charges. +186 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +For other insurance contracts issued by the Group, tests are performed to determine if the contracts +contain significant insurance risk, and contracts of similar nature are grouped together for this purpose. +When performing the significant insurance risk test, the Group makes judgments in sequence as to whether +the contract transfers insurance risk, whether the contract has commercial substance, and whether the +transferred insurance risk is significant. +20 years +0.15% of the consideration received for life insurance with guaranteed return, and 0.05% of the +consideration received for life insurance without guaranteed return; +According to the 'Administrative Regulations on the Insurance Guarantee Fund' (CIRC [2008] No.2), the +Group calculates the insurance guarantee fund as follows: +228 years +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +183 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +(24) FORECLOSED ASSETS +Foreclosed assets are initially recognized at fair value. The difference between the initial fair value and the +sum of the related loan principal, interest receivable and impairment provision is taken into the statement +of income. At the end of the reporting period, the foreclosed assets are measured at the lower of their +carrying value and net recoverable amount. When the carrying value of the foreclosed assets is higher than +the net recoverable amount, a provision for the decline in value of foreclosed assets is recognized in the +statement of income in 'General and administrative expenses'. +(25) INVENTORIES +The Group's inventories comprise raw materials, product in progress, finished goods, other supplemental +materials, etc. and lands purchased that have been set to be used to build properties for sale by real estate +subsidiaries. Inventory is initially measured at cost which includes purchasing cost, processing cost and +other costs which made the inventory to the present place and status. +The actual cost of inventory is priced based on moving weighted average method. +0.8% of the premium income for non-investment type property insurance, 0.08% of the consideration +received for investment type property insurance with guaranteed return, and 0.05% of the +consideration received for investment type property insurance without guaranteed return; +At the end of the reporting period, inventory is measured at the lower of its cost and net realizable value. If +the net realizable value is lower than cost, inventory impairment provisions are allotted. +Inventory impairment provisions should be accrued when the cost of individual inventory item is higher +than its net realizable value. +After allotting inventory impairment provisions, if the influencing factors of previous inventory impairment +provisions have disappeared, and hence the net realizable value of the inventories are higher than their +book values, the previous written down amount should be recovered and the reversed amount which is +within the amount of original allotted inventory impairment provisions should be included in current profit +and loss. +(26) IMPAIRMENT OF NON-FINANCIAL ASSETS +The Group assesses at each reporting date whether there is an indication that a non-financial asset other +than deferred tax assets may be impaired. If any such indication exists, or when annual impairment testing +for a non-financial asset is required, the Group makes an estimate of the asset's recoverable amount. A +non-financial asset's recoverable amount is the higher of the asset's or cash-generating unit's fair value +less costs to sell and its value in use and is determined for an individual asset, unless the asset does not +generate cash inflows that are largely independent of those from other assets or groups of assets, in which +case the recoverable amount is determined for the cash-generating unit to which the asset belongs. Where +the carrying amount of a non-financial asset exceeds its recoverable amount, the asset is considered +impaired and is written down to its recoverable amount. In assessing value in use, the estimated future +cash flows are discounted to their present value using a pre-tax discount rate that reflects current market +assessments of the time value of money and the risks specific to the asset. In determining fair value less +costs to disposal, an appropriate valuation model is used. These calculations are corroborated by valuation +multiples, quoted share prices for publicly traded subsidiaries or other available fair value indicators. +184 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(26) IMPAIRMENT OF NON-FINANCIAL ASSETS (CONTINUED) +For non-financial assets other than goodwill, an assessment is made at each reporting date as to whether +there is any indication that previously recognized impairment losses may no longer exist or may have +decreased. If such an indication exists, the Group makes an estimate of the recoverable amount. A +previously recognized impairment loss is reversed only if there has been a change in the estimates used to +determine the asset's recoverable amount since the last impairment loss was recognized. If that is the case, +the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot +exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss +been recognized for the asset in prior years. Such a reversal is recognized in the statement of income. +Goodwill is reviewed for impairment, annually or more frequently if events or changes in circumstances +indicate that the carrying value may be impaired. Impairment is determined by assessing the recoverable +amount of the cash-generating unit (or group of cash-generating units), to which the goodwill relates. The +recoverable amount is the higher of its fair value less costs to disposal and its value-in-use, determined +on an individual asset (or cash-generating unit) basis, unless the individual asset (or cash-generating unit) +does not generate cash flows that are largely independent from those of other assets or groups of assets +(or groups of cash-generating units). Impairment losses recognized in relation to goodwill are not reversed +for subsequent increases in its recoverable amount. +Intangible assets with indefinite useful lives are tested for impairment annually at each year end either +individually or at the cash-generating unit level, as appropriate. +(27) INSURANCE GUARANTEE FUND +Net realizable value is the estimated selling price in the ordinary course of business less the estimated +costs of completion and the estimated costs necessary to make the sale and related taxes. Estimates of net +recoverable amount are based on the most reliable evidence available at the time the estimates are made, +also taking into consideration the purpose for which the inventory is held and the influence of events after +the end of the reporting period. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Annual Report 2018 +177 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(13) FINANCIAL LIABILITIES (CONTINUED) +Financial liabilities at fair value through profit or loss (continued) +The Group may, at initial recognition, designate a financial liability as measured at fair value through profit +or loss when one of the following criteria is met: +(a) it eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise +arise from measuring assets or liabilities or recognizing the gains and losses on them on different +bases; or +(b) a group of financial liabilities is managed and its performance is evaluated on a fair value basis, in +accordance with a documented risk management or investment strategy, and information about the +group is provided internally on that basis to the entity's key management personnel; or +(c) +a contract contains one or more embedded derivatives, with the host being not an asset within the +scope of IFRS 9, and the embedded derivative(s) do(es) significantly modify the cash flows; +Once designated as at fair value through profit or loss at initial recognition, the financial liabilities shall not +be reclassified to other financial liabilities in subsequent periods. Financial liabilities designated at FVPL are +subsequently measured at fair value. Any changes in fair value are recognized in profit or loss, except for +changes in fair value arising from changes in the Group's own credit risk which are recognized in the OCI. +Changes in fair value due to changes in the Group's own credit risk are not subsequently reclassified to +profit or loss upon derecognition of the liabilities. +Other financial liabilities +The Group measures other financial liabilities subsequently at amortized cost, using the effective interest +method, the other financial liabilities of the Group mainly include customer deposits and payables to +brokerage customers, short term borrowings, long term borrowings and bonds payable, etc. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Such financial liabilities held for trading shall subsequently measured at fair value. All the related realized +and unrealized gains/(losses) are recognized in profit/(loss) in the current period. +(b) on initial recognition are part of a portfolio of identified financial instruments that are managed +together and for which there is evidence of a recent actual pattern of short-term profit-taking; or +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(12) FINANCIAL ASSETS (CONTINUED) +Derecognition +Financial assets are derecognized when: +(a) the contractual rights to receive the cash flows from the financial assets have expired; +(b) they have been transferred and the Group transfers substantially all the risks and rewards of +ownership; +Financial guarantee contracts +(c) they have been transferred and the Group neither transfers nor retains substantially all the risks and +rewards of ownership and the Group has not retained control. +The Group writes off financial assets, in whole or in part, when it has exhausted all practical recovery +efforts and has concluded there is no expectation of recovery. Indicators that there is no reasonable +expectation of recovery include: (a) ceasing enforcement activity, and (b) where the Group's recovery +method is foreclosing on collateral and the value of the collateral is such that there is no reasonable +expectation of recovering in full. +(13) FINANCIAL LIABILITIES +At initial recognition, the Group classifies a financial liability as at fair value through profit or loss or +other financial liabilities. The Group measures a financial liability at its fair value plus, in the case of a +financial liability not at fair value through profit or loss, transaction costs that are incremental and directly +attributable to the acquisition or issue of the financial liability. Transaction costs of financial liabilities +carried at FVPL are expensed in profit or loss. +When all or part of the current obligations of a financial liability have been discharged, the Group +derecognises the portion of the financial liability or obligation that has been discharged. The difference +between the carrying amount of the derecognised liability and the consideration is recognised in profit or +loss. +Financial liabilities at fair value through profit or loss +Financial liabilities at fair value through profit or loss include financial liabilities held for trading and other +financial liabilities designated as such at initial recognition. Financial liabilities held for trading are the +financial liabilities that: +are incurred principally for the purpose of repurchasing it in the near term; +When the equity financial assets measured at FVOCI is derecognised, the cumulative gain or loss previously +recognized in OCI is reclassified from equity to retained profits. When the other financial assets is +derecognised, the cumulative gain or loss previously recognized in OCI is reclassified from equity to profit +or loss. +Financial guarantee contracts issued by the Group are those contracts that require a payment to be made +to reimburse the holder for a loss, which incurs because the specified debtor fails to make a payment when +due in accordance with the terms of a debt instrument. The Group initially measures such contracts at fair +value. The fair value at inception is likely to equal the premium received. This amount is recognized ratably +over the period of the contract to fees and commission income. Subsequently, the liabilities arising from +the financial guarantee contracts are measured at the higher of the premium received on initial recognition +less income recognised in accordance with the principles of IFRS 15, and the amount of loss allowance +calculated as described in note 2.(12). +(c) are derivatives (except for a derivative that is a designated and effective hedging instrument or a +financial guarantee contract). +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(15) FAIR VALUE OF FINANCIAL INSTRUMENTS (CONTINUED) +For financial instruments where there is no active market, the fair value is determined by using valuation +techniques. Such techniques should be appropriate in the circumstances for which sufficient data is +available, and the inputs should be consistent with the objective of estimating the price at which an orderly +transaction to sell the asset or to transfer the liability would take place between market participants at the +measurement date under current market conditions, and maximize the use of relevant observable inputs +and minimize the use of unobservable inputs. +Ping An Insurance (Group) Company of China, Ltd. +179 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +Such techniques include using recent prices in arm's length transactions, reference to the current +market value of another instrument which is substantially the same, discounted cash flow analysis and/ +or option pricing models. For discounted cash flow techniques, estimated future cash flows are based on +management's best estimates and the discount rate used is a market related rate for similar instruments. +Certain financial instruments, including derivative financial instruments, are valued using pricing models +that consider, among other factors, contractual and market prices, correlation, time value of money, credit +risk, yield curve volatility factors and/or prepayment rates of the underlying positions. The use of different +pricing models and assumptions could produce materially different estimates of fair values. +Determining whether to classify financial instruments into level 3 of the fair value hierarchy is generally +based on the significance of the unobservable factors involved in valuation methodologies. +(16) OFFSETTING OF FINANCIAL INSTRUMENTS +Financial assets and financial liabilities are offset and the net amount is reported in the consolidated +statement of financial position when there is a legally enforceable right to offset the recognized +amounts and there is an intention to settle on a net basis or realize the assets and settle the liabilities +simultaneously. The legally enforceable right must not be contingent on future events and must be +enforceable in the normal course of business and in the event of default, insolvency or bankruptcy of the +Group or the counterparty. +(17) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS AND ASSETS SOLD +UNDER REPURCHASE AGREEMENTS +Assets sold under repurchase agreements continue to be recognized but a liability is recognized and +presented as 'assets sold under agreements to repurchase' for the proceeds from selling such assets. The +Group may be required to provide additional collateral based on the fair value of the underlying assets and +such non-cash collateral assets continue to be recognized on the balance sheet. The difference between +the selling price and repurchasing price is recognized as interest expense over the term of the agreement +using the effective interest method. +The Group enters into purchases of assets under reverse repurchase agreements. Assets purchased under +such agreements are not recognized. The amounts advanced under these agreements are recognized and +presented as financial assets held under resold agreements'. The Group may not take physical possession +of assets purchased under such agreements. In the event of default by the counterparty to repurchase the +asset, the Group has the right to the underlying assets. The difference between the purchasing price and +reselling price is recognized as interest income over the term of the agreement using the effective interest +method. +Sale of assets under repurchase agreements and purchase of assets under reverse repurchase agreements +conducted in the bank and securities businesses are included in the operating activities of consolidated +statement of cash flows and sale of assets under repurchase agreements and purchase of assets under +reverse repurchase agreements conducted in the insurance business are included in the financing and +investing activities of consolidated statement of cash flows. +However, for contracts that include both a loan and an undrawn commitment and the Group cannot +separately identify the expected credit losses on the undrawn commitment component from those on the +loan component, the expected credit losses on the undrawn commitment are recognized together with +the loan allowance for the loan. To the extent that the combined expected credit losses exceed the gross +carrying amount for the loan, the expected credit losses are recognized as a provision. +The fair value of a financial instrument that is traded in an active market is determined by reference to +quoted market bid prices for assets and offer prices for liabilities, at the close of business at the end of the +reporting period. If quoted market prices are not available, reference can also be made to broker or dealer +price quotations. +(15) FAIR VALUE OF FINANCIAL INSTRUMENTS +Annual Report 2018 +the hybrid contract is not measured at fair value with changes in fair value recognized in profit or +loss (i.e. a derivative that is embedded in the hybrid contract at fair value through profit or loss is not +separated). +Apart from the above financial guarantee contracts issued by the Group's banking operations with are +accounted for under IFRS 9, the Group has also regarded certain financial guarantee contracts as insurance +contracts and has elected to apply the accounting policies on insurance contracts (Note 2.(28)) to such +financial guarantee contracts. +178 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(14) DERIVATIVE FINANCIAL INSTRUMENTS +For the above assets, the Group may bifurcate the embedded derivative and measured it at fair value +through profit or loss, or designate the entire hybrid instrument to be measured at fair value through profit +or loss. +The gains or losses arisen from fair value changes of derivatives are recognized in profit or loss. +An embedded derivative is a component of a hybrid contract that also includes a non-derivative host-with +the effect that some of the cash flows of the combined instrument vary in a way similar to a stand-alone +derivative. +The Group's derivative financial instruments mainly include interest rate swaps, forward currency contracts +and swap transaction, credit swap and stock index futures, etc. Such derivative financial instruments are +initially recognized at fair value on the date of which the related derivative contracts are entered into +and are subsequently measured at fair value. All derivatives are carried as assets when the fair values are +positive and as liabilities when the fair values are negative. +If a hybrid contract contains a host that is not an asset within the scope of IFRS 9, an embedded derivative +shall be separated from the host and accounted for as a derivative if, and only if: +a. +b. +C. +the economic characteristics and risks of the embedded derivative are not closely related to the +economic characteristics and risks of the host; +a separate instrument with the same terms as the embedded derivative would meet the definition of a +derivative; and +180 +157.00 +Credit card +internet users +who were also +135.85 +34.8 +35.10 +47.33 +85.3 +9 +19.8 +50.18 +60.10 +Retail banking +13.3 +40.98 +46.43 +82.0 +Auto insurance (3) +Number of customers +Securities, fund and trust +76.9 +33.43 +December 31, 2017 +% of +customers +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Notes: (1) The numbers of accumulated customers and new +customers do not add up to the total due to elimination +of double counted customers. +127.38 +82.4 +151.66 +users +11.0 +165.73 +183.96 +The Group +who were also app +28.0 +35.56 +45.51 +Others(4) +Number of customers +14.2 +38.17 +Persons +With strong operating profit growth, Ping +An is increasing cash dividends. The yearly +dividend per share for 2018 rose by 14.7% +year on year to RMB1.72. In addition, the +Company distributed the 30th Anniversary +Special Dividend of RMB0.20 (tax inclusive) +per share in the first quarter of 2018. +(in million) +31, 2017 Change (%) +6,493,075 +December +December +31, 2018 +SEGMENT REPORTING +Top Ten Highlights +1 +2 +3 +5 +The Group's operating profit attributable to +shareholders of the parent company rose +18.9% year on year to RMB112,573 million. +The operating ROE was 21.9%. The net +profit attributable to shareholders of the +parent company rose 20.6% year on year to +RMB107,404 million. +MANAGEMENT DISCUSSION AND ANALYSIS +Customer development yielded good results. +The operating profit of retail business rose +by 31.1% year on year to RMB97,729 million, +accounting for 86.8% of the operating profit +attributable to shareholders of the parent +company. Retail customers grew by 11.0% +from the beginning of 2018 to 184 million. In +2018, the Company acquired 40.78 million new +customers, 35.6% of whom were sourced +from internet users within the Group's five +ecosystems. Operating profit per customer +gained 18.1% year on year to RMB531. +Contracts per customer rose 9.1% from the +beginning of 2018 to 2.53. About 63.64 million +retail customers held multiple contracts with +different subsidiaries, up 34.7% from the +beginning of 2018, accounting for 34.6% of all +customers (up 6.1 pps from the beginning of +2018). +Operating profit after tax of the life and +health insurance business rose 35.1% year +on year to RMB71,345 million. The annual +operating ROEV reached 30.8%. Value of +new business (NBV) rose 7.3% year on year +to RMB72,294 million as we optimized our +business mix amid industry restructuring. +NBV grew by 16.9% year on year in the +second half of 2018. +Ping An Property & Casualty's premium +income grew by 14.6% year on year to +RMB247,444 million. The combined ratio +was 96.0%, which improved by 0.2 pps +year on year. In 2018, Ping An Property & +Casualty processed 96.4% of the onsite auto +claim investigations within 5-10 minutes via +the upgraded "510 City Superfast Onsite +Investigation" services. +Annual Report 2018 +10 +Ping An Bank maintained steady, healthy +business growth, with significant progress +in its strategic transformation toward retail +banking. In 2018, retail banking accounted for +53.0% and 69.0% of the Bank's revenue and +net profit, up 8.9 pps and 1.4 pps year on +year respectively. Ping An Bank continued +to de-risk itself. The Bank's deviation of +non-performing loans was 97%, down 46 +pps from the beginning of 2018. The balance +and proportion of loans more than 90 days +overdue both decreased from the beginning +of 2018. +The Company continued to pursue innovative +business models in fintech and healthtech. +The fintech and healthtech business +recorded RMB6,770 million in operating profit +attributable to shareholders of the parent +company, accounting for 6.0% of the Group's +operating profit attributable to shareholders +of the parent company. +10.0 +6,459,317 5,905,158 +683,643 587,917 +9.4 +16.3 +December 31, 2018 +% of +14.5 +53.03 +60.70 +Life insurance (3) +(%) +31, 2017 +31, 2018 +(in million) +Persons customers +Online customers +December +December +Annual Report 2018 +16 +The life and health insurance business represents +results of Ping An Life, Ping An Annuity, and Ping +An Health. The property and casualty insurance +business represents results of Ping An Property & +Casualty. The banking business represents results +of Ping An Bank. The trust business represents +results of Ping An Trust and Ping An New Capital. +The securities business represents results of Ping +An Securities. The other asset management business +represents results of companies that engage in +asset management business including Ping An Asset +Management, Ping An Financial Leasing, and Ping +An Overseas Holdings. The fintech & healthtech +business represents results of companies that +engage in fintech & healthtech business including +Lufax Holding, Ping An Good Doctor, OneConnect, +Ping An Health Konnect, and Autohome. Eliminations +include offsets against cross-shareholding among +business lines. In 2018, the Company reviewed +the presentation of cross-shareholding within +the Company based on the operations of various +business lines to provide clearer and more concise +information. The data for 2017 were restated for +comparison purposes. +17.6 +473,351 +556,508 +7,142,960 +Change +Customer Development +369.42 +Ping An provides internet users with one-stop +services, constantly improves online user experience, +and aligns use cases with user needs. As at the end +of 2018, the Group had 538 million internet users, up +23.4% from the start of 2018. App users increased to +474 million, up 28.3% from the beginning of 2018. On +average, each internet user used 2.37 online services +from Ping An. Meanwhile, both user activity and +stickiness increased, and yearly active users reached +252 million due to efficient user development. +2017 +customer +HNWIS +0.19 +11.30 +(in RMB million) +Amount +Channel +contribution +percentage +(%) +Channel +contribution +percentage +Amount +(%) +Affluent +Middle-class +Mass +The Group +52.45 +3.78 +79.72 +2018 +Contracts per +Number of customers +(in million) +New premium income from cross-selling by agents +Note: Internet users and app users of the Group included users of +fintech & healthtech companies and core financial companies, +excluding duplicates. +The Company strengthened its technological +capabilities. As of December 31, 2018, +Ping An's technology patent applications +increased by 9,021 from the beginning of the +year to 12,051, more than most international +financial institutions. The applications include +3,397 filed under the Patent Cooperation +Treaty (PCT) and abroad. Focusing on AI, +blockchain and cloud computing, Ping An +won several international awards in fields +including fintech, medical imaging and smart +city services. +VALUE: THE GROUP SAW A STEADY INCREASE IN +CUSTOMER VALUE AND REMARKABLE RESULTS +OF CUSTOMER MIGRATION. +Ping An promotes cross-selling under an integrated +financial business strategy. As a result, contracts +per customer and customer value increase year +by year. As at the end of 2018, about 38.79 million +customer migrations happened among core +financial companies of Ping An. About 63.64 million +retail customers held multiple contracts with +different subsidiaries, accounting for 34.6% of all +customers, up 6.1 pps from the beginning of 2018. +Each customer held 2.53 contracts on average, 9.1% +more than at the beginning of 2018. Empowered +by technologies, Ping An maintained healthy, rapid +profitability growth of major product lines. In 2018, +the Group's operating profit per customer was +RMB531, up 18.1% year on year. +Ping An has gained better insights into customers +from its long-term customer development: the +wealthier customers are, the more contracts they +hold and the more valuable they are. As at the end +of 2018, the Group had 132 million middle-class or +higher-level customers, accounting for 72.0% of the +total, up 6.9 pps from the beginning of 2018. On +average, each high net worth individual (HNWI) held +11.30 contracts, far more than affluent customers. +Customer wealth structure +Unit: in million +Middle-class +HNWIS +2.25 +0.19 +Affluent +52.45 +79.72 +Mass +51.61 +10 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Customers and contracts per customer by segment +72.0% +Internet users +Ping An Property & +215.94 +December 31, +2017 +December 31. +2016 +December 31. +2015 +Change +(%) +December +31, 2017 +31, 2018 +(in million) +December +20.78 +31.50 +47.23 +19.0% +63.64 +24.0% +28.5% +% of total customers +34.6% +Unit: in million +Number of customers holding multiple contracts +with different subsidiaries +Number of internet users +December 31. +2018 +Internet users +538.43 +436.39 +293.60 +26.8 +241.01 +305.51 +Core financial companies +companies +Fintech & healthtech +28.3 +473.88 +36.0 +App users +236.55 +313.58 +Core financial companies +24.5 +383.32 +477.10 +companies +Fintech & healthtech +23.4 +32.6 +Ping An empowers China's smart city. +initiative by building "1+N" platforms in +over 100 Chinese cities including Beijing, +Shanghai and Shenzhen as well as countries +and regions involved in the Belt and +Road Initiative. The platforms cover fields +including fiscal management, government, +transportation, life, health care, customs +control, education, agriculture, judicial +activities, environmental protection, and +community governance. +Blockchain +Ping An Insurance (Group) Company of China, Ltd. 7 +Auto Services Ecosystem +As to payers, centering on the smart social +health insurance (SHI) cloud platform, Ping An +HealthKonnect has developed industry-leading +technologies including Al, blockchain and cloud +computing and a powerful medical knowledge bank. +This enabled Ping An Health Konnect to build a high +barrier to entry for "technology + ecosystem." Ping +An HealthKonnect's services cover all participants +of the health care ecosystem, including SHI, private +insurers, medical service providers, pharmaceutical +companies and the insureds. As of the end of +2018, Ping An HealthKonnect had provided SHI +management and member services for SHI fund +managers in over 200 cities. Over 5,000 hospitals +had connected with the smart private insurance +platform. The "City OneConnect" app, targeting the +insureds, had covered 69 cities. Registered family +doctors on the platform exceeded 50,000. +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +In healthcare regulation and servicing, Ping An +uses multiple technologies to empower over 10 +provincial/municipal health bureaus as well as +over 3,000 medical institutions. In smart imaging, +Ping An developed over 40 disease models, 20 of +which were deployed at about 200 hospitals to +read over 15 million images with an accuracy rate +above 90%. Covering 35 diseases, Ping An's disease +prediction models have been predicting epidemics +in Shenzhen and Chongqing, with an accuracy rate +above 92% in influenza prediction. Ping An's Al- +based medical decision support system debuted +at the "Smart Medical Decision Support System +for General Medicine" contest co-sponsored by +Zhongshan Hospital affiliated to Fudan University +and Ping An's smart healthcare team. A community +physician team equipped with the Al-based medical +decision support system defeated a team that used +traditional management methods by a sweeping +margin of 86.2-51.5. +As to portals, Ping An Good Doctor is China's +No.1 online health care portal. As of the end of +2018, Ping An Good Doctor had served over 265 +million users. Ping An Good Doctor conducts +R&D in Al technologies and uses an Al-based +consultation system to help over 100 hospitals to +increase efficiency. Moreover, Ping An Good Doctor +has built an offline healthcare service network +covering over 3,000 traditional Chinese medicine +clinics, checkup centers, dental clinics, and medical +cosmetic institutions. This enables users to access +efficient, convenient offline consultation services. By +integrating Al-assisted in-house medical staff and +the offline service network, Ping An Good Doctor +improved the closed loop of OMO (Online Merge +Offline) services. Ping An Good Doctor provides +one-stop and whole-process health care services, +satisfying various needs of users. +In the health care ecosystem, Ping An has built a +robust "patient-medical service provider-payer" +model, penetrating through online portals and +payers. +Health Care Ecosystem +With use cases powered by payment technologies, +Ping An E-wallet provides customers with optimal +solutions in terms of accounts, payment and loyalty +programs. In 2018, Ping An E-wallet processed a +transaction volume of RMB5.7 trillion, and had over +200 million registered users. +OneConnect is committed to building a +world-leading fintech service cloud platform, +basing its operations on Ping An's financial services +and cutting-edge technologies. OneConnect has +launched Smart Banking Cloud, Smart Insurance +Cloud, Smart Investment Cloud and an open +tech-powered platform, providing end-to-end +fintech solutions for various types of financial +institutions. As of the end of 2018, OneConnect had +provided services for over 3,000 financial institutions +in China. Moreover, OneConnect has expanded +abroad and established subsidiaries in Hong Kong, +Singapore and Indonesia to serve local financial +institutions. +Lufax Holding is a world-leading online wealth +management and retail lending technology platform, +and a leader in providing financial institutions and +local governments with comprehensive financial +solutions. Lufax Holding has established extensive +asset partnerships with over 300 institutions, and +provided over 11 million active investor users +with over 5,000 products and customized financial +services. In retail lending, Lufax Holding has +provided financing services to over 10 million +customers, with RMB375,006 million in balance of +loans under management. +Ping An has launched financial innovation platforms +including Lufax Holding and OneConnect, powered +by "finance + technology" and linking assets to +funds via "open platforms + open marketplaces.” +Financial Services Ecosystem +Technology-Powered Business +Transformation +14 +13 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Ping An provides auto services via Autohome, Ping +An Bank, Ping An Property & Casualty, and Ping An +Financial Leasing. Moreover, Ping An empowers auto +assembly plants and service providers by building +a comprehensive auto services ecosystem covering +auto showcasing, purchase and use. +Positioned as a "world-leading technology-powered +retail financial services group," Ping An proactively +exports its leading technologies to build five +ecosystems, namely financial services, health care, +auto services, real estate services, and smart city +services. Ping An uses the five ecosystems to +empower and develop its core financial businesses. +As to individual users, Ping An provides auto +owners with excellent services. In December 2018, +the "Autohome" app had an average of 29 million +independent user visits per day. Ping An Property +& Casualty's "Ping An Auto Owner" app had over +55 million registered users. As to businesses, Ping +An now covers over 90% of major service providers +across China. Ping An is working closely with over +90 auto assembly plants, over 20,000 new car dealers, +over 30,000 second-hand car dealers and over 70,000 +garages on the car dealer cloud platform, new car +and second-hand car trading cloud platforms, and +spare part cloud platform. As a result, it facilitated +RMB15.8 billion in auto finance and insurance. In +2018, Ping An Bank's new loans in the auto finance +business grew by 24.7% year on year; Ping An +Financial Leasing's auto lease business volume grew +by over 100% year on year. +Ping An Urban-Tech is combining construction, +management, operations and services to build a +real estate services ecosystem. Ping An Urban-Tech +created a digital backbone of city space by +integrating city spatial data and city operational +data to facilitate digitalized, smart and visualized +city planning, operations and management. Ping +An Urban-Tech established a collaborative services +platform for construction, trading, and services in +2017 Change (%) +By developing FiMAX, a proprietary blockchain +technology, Ping An has exclusively mastered the +zero-knowledge proof technology in non-currency +use cases. In the zero-knowledge environment using +China's state encryption algorithms, FiMAX equals +or surpasses traditional databases by performance, +and supports a throughput in excess of 50,000 +transactions per second with latency lower than 0.05 +seconds. Through OneConnect, Ping An built the +largest commercial blockchain platform in the world, +providing services to over 200 domestic and foreign +banks, 200,000 businesses, 500 governmental and +other business organizations. Over 44,000 blockchain +nodes have been established. FiMax won the IDC +FinTech Ranking Real Result Award from IDC, a +world-renowned data services company. +Operating profit +(in RMB million) +CONSOLIDATED RESULTS +We offer a wide range of financial products and +services via various distribution channels under a +uniform brand. We engage in three core financial +businesses of insurance, banking and asset +management through companies including Ping An +Life, Ping An Property & Casualty, Ping An Annuity, +Ping An Health, Ping An Bank, Ping An Trust, Ping +An Securities, Ping An Asset Management, and Ping +An Financial Leasing. We engage in the fintech & +healthtech business through companies including +Lufax Holding, Ping An Good Doctor, OneConnect, +Ping An Health Konnect, and Autohome. +In 2018, the Group's basic operating earnings per share rose 18.8% year on +year to RMB6.31. The operating ROEV was 23.7%. +The net profit attributable to shareholders of the parent company rose +20.6% year on year to RMB107,404 million. The ROE was 20.9%. Under the old +accounting standards for financial instruments, our net profit attributable +to shareholders of the parent company would have risen 39.5% year on +year to RMB124,245 million. +In 2018, the Group's operating profit attributable to shareholders of +the parent company rose 18.9% year on year to RMB112,573 million. The +operating ROE was 21.9%. +Business Analysis +Performance Overview +15 +Ping An Insurance (Group) Company of China, Ltd. +In smart daily life services, Ping An cooperates +with Shenzhen Municipal Government to promote +the sharing, development and use of public +information resources. An integrated portal and a +universal account have been developed for diverse +government and daily life services. Functionalities +including facial recognition, smart customer +services, smart guidance, smart reservation, +smart profiling, and all-in-one cards have been +put into use. Ping An's “i Shenzhen" app enables +over 700 online government services in health +care, education, housing and transportation, +sparing citizens the trouble of visiting government +departments in person. +In smart economy and trade, the "Shenzhen Digital +Economy and Trade Platform" enables economic +analysis via 4,300 indicators, helping the government +to strengthen business administration and servicing +capabilities. The platform was among the Top 50 +"Internet Government Service" Cases in 2018. +In smart government services, Ping An has built +several benchmark platforms with government +departments of Shenzhen. These platforms enable +Shenzhen government to oversee 3.1 million +business entities. In the 2018 "Internet + Government +Service" Contest, Ping An won the Innovative +Business Award for its solutions and practice in +smart government service platforms. +Ping An is committed to empowering China's +smart city initiative and addressing issues in social +development. Under the three philosophies of +"smart planning & decision, smart management +& operation, and smart impact assessment," Ping +An has built multiple smart city platforms for +government services, economic development and +people's livelihood. By doing so, Ping An strives to +make life easier and cities better. +Smart City Ecosystem +the real estate industry under a holistic, city-centric +approach to smart city construction. Ping An +Urban-Tech connects the industry collaboration +network with the government compliance, approval +and services platforms to empower the entire +industry value chain, including development, +design, construction, supply chain, and operations, +and to establish the full-cycle real estate services +ecosystem. As of December 31, 2018, Ping An +Urban-Tech had signed contracts with 50 cities, +launched projects in 20 cities, and developed three +model cities. Ping An Urban-Tech's services help +the government to break down data silos, increase +efficiency, strengthen regulation, and improve +services. +Annual Report 2018 +Real Estate Services Ecosystem +Pursuing “Finance + Ecosystem” by Exporting +Technologies +Ping An Cloud hosts the trillion-yuan core business +of Ping An and offers efficient, secure cloud services +to users in industries including financial services, +health care, auto services, real estate services, +and smart city services. With 12 authoritative +certifications and over 400 cloud computing patent +applications, Ping An Cloud is seeking market +development and building a cloud platform covering +various industries. In 2018, Ping An Cloud became +GitHub's first managed service provider (MSP) in +Greater China. Moreover, in addition to nine data +centers in the People's Republic of China (the PRC), +Ping An Cloud established three overseas data +centers in Singapore and other places. +Cloud Computing +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 11 +MANAGEMENT DISCUSSION AND ANALYSIS +Technology-Powered Business +Transformation +As of December 31, 2018, Ping An's technology patent applications +increased by 9,021 from the beginning of the year to 12,051, including +3,397 filed under the Patent Cooperation Treaty (PCT) and abroad. The +applications cover the core technologies, namely artificial intelligence +(AI), blockchain and cloud computing. Ping An is No.1 on the 2018 Global +Fintech Invention Patents Ranking. +The Ping An Brain smart engine won the Wu Wenjun Al Science & +Technology Award. Ping An's medical imaging technology won world +No.1s in contests covering lung nodule detection, stomach cancer +pathology, and diabetic retinopathy detection. +THE GROUP'S "FINANCE + TECHNOLOGY" AND "FINANCE + ECOSYSTEM" STRATEGIES +Ping An furthers "finance + technology" and pursues “finance + ecosystem." Ping An focuses on three +core technologies, namely Al, blockchain and cloud computing, to support five ecosystems: financial +services, health care, auto services, real estate services, and smart city services. Ping An strengthens +competitiveness by diversifying use cases, increasing efficiency, cutting costs, enhancing risk management, +and creating excellent products and customer experiences. Moreover, Ping An exports innovative +technologies and services, promotes the efficiency of technology commercialization and empowers the +whole industry with technologies. +Ping An has industry-leading technology human resources. The Group has about 99 thousand employees in +fintech and healthtech, and about 29 thousand employees in technological R&D. Ping An has partnered with +top universities and research institutes including Peking University, Tsinghua University, Fudan University, +Massachusetts Institute of Technology, and National Institute of Health to pursue fintech and healthtech +researches. +Ping An attaches great importance to developing core technologies and securing proprietary intellectual +property rights. Each year, Ping An increases technological R&D investments by investing 1% of its revenue +in technological R&D. As of December 31, 2018, Ping An's technology patent applications increased by 9,021 +from the beginning of the year to 12,051, more than most international financial institutions. The applications +include 3,397 filed under the Patent Cooperation Treaty (PCT) and abroad. +SUPPORTING BUSINESS DEVELOPMENT WITH THREE CORE TECHNOLOGIES +Ping An continued to strengthen R&D of the core technologies, namely Al, blockchain and cloud computing. +Ping An boosted business value by applying the three core technologies to customer development, channel +management, customer services, and risk management of core businesses. Ping An successfully incubated +fintech and healthtech unicorns including Lufax Holding, OneConnect, Ping An Good Doctor, and Ping An +HealthKonnect. +ΑΙ +Ping An is committed to developing Al-based industry-leading capabilities for use cases in financial +services and health care. Ping An has built basic cognitive capabilities of seeing (facial recognition, +micro-expression recognition), listening (voiceprint recognition, speech recognition), and speaking/reading +(speech synthesis, text robot). Moreover, Ping An has established a comprehensive knowledge system and +created specialized solutions. +12 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An has world-leading facial, voiceprint and +medical image recognition technologies. The facial +and voiceprint recognition technologies have +accuracy rates of 99.8% and 99.7% respectively. The +Ping An Brain smart engine won the Wu Wenjun +Al Science & Technology Award. The natural +language processing (NLP) technology was ranked +No.1 in the 2018 SQUAD2.0 global machine reading +comprehension contest. OneConnect Gamma Lab's +Memory Augmented Neural Networks achieved +excellent results in an international top dialogue +system challenge. In the International "Al + +Environmental Protection Competition" organized +by Schneider, Ping An won a world No. 1 with an +accuracy rate above 80% in detection of abnormal +energy consumption. +Ping An has applied Al technologies to financial +services, health care, and smart city services. In +financial services, Ping An's Al-based prediction, risk +management and service capabilities facilitate quick +claims, smart photography and video recording, +small and medium-sized business loan approval, and +smart customer services. In smart risk management, +nearly 90% of decisions made by the loan approval +system on the basis of smart micro-expression +recognition are consistent with those made by +humans; as a result, labor cost was cut by nearly +40%. In health care, Ping An is committed to building +an end-to-end smart health care management +platform covering all the steps before, during +and after medical services. Ping An provides +governments, medical institutions and patients with +full services including Al-based disease prediction, +image reading, medical assistance, service quality +control, medical follow-ups and patient education. +Ping An won many world No.1s in contests of lung +nodule detection, stomach cancer pathology, and +diabetic retinopathy detection. So far, Ping An has +partnered with 249 medical institutions. In smart +city services, Ping An empowers China's smart city +initiative by applying Al to various fields including +transportation, education, government, security, +environmental protection, and daily life. +Going forward, Ping An will continue to focus on +retail customers, striving to become a world-leading +technology-powered retail financial services group. +Centering on five ecosystems of "financial services, +health care, auto services, real estate services and +smart city services," Ping An will empower financial +services with technologies, empower ecosystems +with technologies, and empower financial services +with ecosystems. Ping An will improve service +efficiency and quality of its products and channels, +enhance customer experience, and boost both retail +customer value and corporate value. +Ping An Health +Cross-selling of insurance businesses maintained +significant growth. In 2018, new premium income of +Ping An Property & Casualty, Ping An Annuity and +Ping An Health from the agent channel rose by 18.8% +year on year to RMB51,453 million. +(2) The numbers of customers may not match totals due to +rounding. +51.61 +1.67 +Casualty +41,436 +16.7 +35,828 +16.6 +183.96 +2.53 +attributable to +Short-term group +7,921 +45.9 +6,728 +45.7 +2,096 +56.6 +754 +35.1 +Notes: (1) Mass customers are those with annual income below +RMB100,000, middle class customers RMB100,000-240,000, +and affluent customers above RMB240,000. HNWIs have +personal assets of RMB10 million or more. +insurance business of +Ping An Annuity +shareholders of the +parent company +112,573 +Total assets +Total liabilities +Retail operating +profit +in RMB million +2018 +97,729 +31.1% +2017 +74,527 +New customers +in million +in million +Dec 31, 2018 +184 +11.0% +2018 +40.78 -11.9% +Dec 31, 2017 +166 +2017 +46.30 +Contracts per +customer +94,708 +2017 +112,573 +18.9% +2018 +ABOUT US +Customer Development +The Group's retail business operating profit rose 31.1% year on year to +RMB97,729 million, accounting for 86.8% of the Group's operating profit +attributable to shareholders of the parent company (up 8.1 pps year on +year). Retail profit growth was mainly driven by steady increases in retail +customers and operating profit per customer. +Shareholders' equity +Equity attributable to +shareholders of the +parent company +The Group's retail customers (1) grew by 11.0% from the beginning of +the year to 184 million. In 2018, the Company acquired 40.78 million new +customers, 35.6% of whom were sourced from internet users within the +Group's five ecosystems. Operating profit per customer gained 18.1% +year on year to RMB531. Contracts per customer rose by 9.1% from the +beginning of 2018 to 2.53. +The Group's internet users (2) increased 23.4% from the beginning of 2018 +to 538 million. Yearly active users (3) reached 252 million. On average, each +internet user used 2.37 online services. +Cross-selling within Ping An Group continues to improve as about 63.64 +million retail customers held multiple contracts with different subsidiaries, +up 34.7% from the beginning of 2018, accounting for 34.6% of all customers +(up 6.1 pps from the beginning of 2018). +CUSTOMER DEVELOPMENT STRATEGY +Focusing on retail customers, Ping An is committed to becoming a world-leading technology-powered +retail financial services group. Ping An adheres to the philosophy of “one customer, multiple products and +one-stop services." Centering on five ecosystems of "financial services, health care, auto services, real +estate services and smart city services," Ping An continues to increase investment in technologies and +pursue "finance + ecosystem.” Moreover, Ping An provides customers with diverse products and services +by empowering financial services with technologies, empowering ecosystems with technologies, and +empowering financial services with ecosystems. +Contracts/customer +Progress of Ping An's integrated financial services strategy has been accompanied by increased +cross-selling. Retail business has become a strong growth driver as its operating profit grew steadily thanks +to increasing customers, contracts per customer and product profitability. +(2) Internet users refer to registered internet users with accounts on internet service platforms (including web platforms and +apps) of fintech & healthtech companies and core financial companies of the Group. +(3) The number of yearly active users refers to the number of active users in the 12 months to the end of the Reporting Period. +8 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Core drivers of the Group's operating profit growth +Retail customers +Group operating +profit +in RMB million +Notes: (1) Retail customers refer to retail customers holding valid financial products with core financial companies of the Group. +The Company launched the Ping An Rural +Communities Support comprising the Village +Officer Program, Village Doctor Program and +Village Teacher Program for smart poverty +alleviation via industry promotion, health +care and education support. As of the end +of 2018, the Company had implemented the +Ping An Rural Communities Support in nine +provinces or autonomous regions across +China. We input RMB5,394 million for poverty +alleviation, and built or upgraded over 400 +rural clinics, trained 5,702 village doctors, built +or upgraded 391 rural schools, and trained +4,819 village teachers. +Operating profit +per customer +(in RMB million) +18.8 +-0.1 pps +20.7 +89,088 +107,404 +20.9 +to shareholders of +the parent company +ROE (%) +Net profit attributable +Ping An Insurance (Group) Company of China, Ltd. +22.0 +21.9 +Operating ROE (%) +5.31 +6.31 +(in RMB) +(4) "Others" include fintech & healthtech, other loans and +other insurance product lines. +earnings per share +Ping An continued to promote migration and +conversion between customers and users by +improving service experience across online +platforms. The proportion of customers who were +also internet users increased steadily. +Basic operating +18.9 +94,708 +20.6 +0.2 pps +(3) The number of customers of insurance companies is +counted based on the number of holders of in-force +policies. +(2) The number of customers as of the end of 2018 is not +equal to the sum of the number of customers as of the +end of 2017 and new customers in the Reporting Period, +due to customer attrition. +2.53 +9.1% +2.32 +RMB/customer +Corporate operating +2018 +531.25 +18.1% +profit +2017 +449.69 +Dec 31, 2018 +Dec 31, 2017 +2018 +in RMB million +-26.4% +2017 +20,181 +Note: Group operating profit is the operating profit attributable to shareholders of the parent company. +Product profitability +SCALE: THE GROUP'S RETAIL CUSTOMERS AND +INTERNET USERS INCREASED STEADILY +Retail customers +Ping An continues to optimize its products, channels +and use cases to deliver excellent customer +experience. As at the end of 2018, the Group had +nearly 184 million retail customers, up 11.0% from the +beginning of 2018. In 2018, the Company acquired +40.78 million new customers, 14.50 million or 35.6% of +whom were sourced from internet users within the +Group's five ecosystems. +Retail customer structure +14,844 +2018 +IBNR are measured according to the nature and distribution of insurance risks, claims development, +experience data, etc., using the chain ladder method, the Bornhuetter-Ferguson method, the loss ratio +method and the average claim per case method, based on a reasonable estimate of ultimate claim amounts +as well as margins. +During the period of recognizing reinsurance premium income, the Group determines reinsurance expenses +according to the reinsurance contracts and recognizes the expenses through profit or loss. As for profit +commission, the Group recognizes it as a reinsurance expense through profit or loss according to the +reinsurance contracts when it is feasible to determine the amount of profit commission to be paid to the +reinsurers. +Fee income from providing transaction services +Fees arising from negotiating or participating in the negotiation of a transaction for a third party, such +as the arrangement of the acquisition of shares or other securities or the purchase or sale of businesses, +are recognized on the completion of the underlying transaction and the control of services is transferred +to customers. Fees or components of fees that are linked to a certain performance are recognized after +fulfilling the corresponding criteria. These fees may include underwriting fees, corporate finance fees, +brokerage fees. Loan syndication fees are recognized in the statement of income when the syndication has +been completed and the Group retains no part of the loans for itself or retains part at the same effective +interest rate as for the other participants. +(e) Dividend income +Dividend income is recognized when the right to receive dividend payment is established. +(f) Expressway toll fee income +Expressway toll fee income is recognized upon the completion of the performance obligation of services. +(g) Sale of goods +Revenue from the sale of goods is recognized when control of the goods has transferred. The Group +considers the terms of the contract and its customary business practices to determine the transaction +price. The transaction price is the amount of consideration to be entitled in exchange for transferring +promised goods to a customer. When determining the transaction price, the Group consider the effects +of variable consideration, constraining estimates of variable consideration, the existence of a significant +financing component in the contract, non-cash consideration and consideration payable to a customer. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(37) REINSURANCE +The Group undertakes inward and outward reinsurance in the normal course of operations. All of the +reinsurance business of the Group has significant insurance risk transfer. +Fees earned from the provision of services over a period of time are accrued over that period. These +fees include investment fund administration fees, custodian fees, fiduciary fees, credit related fees, asset +management fees, portfolio and other management fees, advisory fees, etc. However, loan commitment +fees for loans that are likely to be drawn down are deferred (together with any incremental costs) and +recognized as an adjustment to the effective interest rate on the loan. +Outward reinsurance business +As a cedent, the Group presents in the statement of financial position the assets arising from reinsurance +contracts and the liabilities arising from insurance contracts separately instead of offsetting the assets +and liabilities. The Group also presents in the statement of income the income derived from reinsurance +contracts and the expenses incurred for insurance contracts separately instead of offsetting the income +and expenses. +Inward reinsurance business +Upon receipt of the statement of the reinsurance business, the Group adjusts the reinsurance premium +income and reinsurance expenses, and then recognizes the adjusted amounts through profit or loss +according to the ceding company statements. +(38) POLICYHOLDER DIVIDENDS +Policyholder dividends represent dividends payable by the Group to policyholders in accordance with the +terms of direct insurance contracts. The dividends are calculated and provided based on the dividend +allocation method and the results of actuarial valuation. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 193 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(39) OPERATING LEASES +Outward reinsurance arrangements do not relieve the Group from its obligations to policyholders. When +recognizing premium income from insurance contracts, the Group calculates to determine the amount of +premium ceded and reinsurers' share of expenses and recognize them through profit or loss according +to reinsurance contracts. When calculating unearned premium reserves, claim reserves and long term +life policyholders' reserves of insurance contracts, the Group estimates the reinsurance related cash +flows according to the reinsurance contracts, considers the risk margin when determining the amount of +insurance contract reserves to be recovered from reinsurers, and recognizes reinsurers' share of insurance +contract liabilities. When insurance contract liabilities are reduced for actual payment of claims and claim +expenses, reinsurers' share of insurance contract liabilities are reduced accordingly. In the meantime, the +Group calculates to determine the amount of claim expenses to be recovered from the reinsurers according +to the reinsurance contracts and recognizes the amount through profit or loss. When there is an early +termination of an insurance contract, the Group calculates to determine the adjustment amount of premium +ceded and reinsurers' share of expenses according to the reinsurance contracts and recognizes the amount +through profit or loss, and the balance of reinsurers' share of insurance contract liabilities is reversed +accordingly. +Fee income earned from services that are provided over a certain period of time +The fees and commission income of non-insurance operations from a diverse range of services it provides +to its customers are recognized when the control of services is transferred to customers. Fee income can +be divided into the following main categories: +(d) Fees and commission income of non-insurance operations +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(35) PROVISIONS +A provision is recognized when a present obligation (legal or constructive) has arisen as a result of a past +event and it is probable that a future outflow of resources will be required to settle the obligation, provided +that a reliable estimate can be made of the amount of the obligation. When the effect of discounting +is material, the amount recognized is the present value at the end of the reporting period of the future +expenditures expected to be required to settle the obligation. +Except for contingent considerations deriving from or contingent liabilities assumed in business +combinations, contingent liabilities are recognized as provisions if the following conditions are met: +An entity has a present obligation as a result of a past event; +It is probable that an outflow of resources embodying economic benefits will be required to settle the +obligation; and +A reliable estimate can be made of the amount of the obligation. +The Group incorporates forward looking information in estimating the expected credit loss for loan +commitments and financial guarantee contracts. Refer to note 13 and note 49 for details. +(36) REVENUE RECOGNITION +The Group's main revenue is recognized on the following bases: +(a) Gross premium +Premium income and reinsurance premium income is recognized when the insurance contracts are issued, +related insurance risk is undertaken by the Group, it is probable that related economic benefits will flow to +the Group and related income can be reliably measured. +Premiums from long term life insurance contracts with installment or single payments are recognized +as revenue when due. Premiums from property and casualty and short term life insurance contracts are +recognized as revenue based on the amount of total premium stated in the contracts. +Reinsurance premiums are recognized as revenue in accordance with the terms stated in the reinsurance +contracts. Accounting policies for reinsurance contracts are described in Note 2. (37). +(b) Income from investment contracts +Revenues from investment contracts issued by the Group are charged fees for policy administration, +investment management, surrenders or other contract services. The fees may be for fixed amounts or vary +with the amounts being managed, and will generally be charged as an adjustment to the policyholder's +balance. The fees are recognized when, or as, the control of services is transferred to customers unless +the related services still need to be provided in the future period, in which fees should be recognized over +the period of the contract by reference to the progress towards complete satisfaction of performance +obligation. Initiation and other front-end fees are charged for certain investment contracts recorded at +amortized cost and are recognized through an adjustment to the effective yield. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +191 +FINANCIAL STATEMENTS +192 +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(36) REVENUE RECOGNITION (CONTINUED) +(c) Interest income +Interest income for interest bearing financial instruments, is recognized in the statement of income using +the effective interest rate method. When a financial asset is impaired, the Group reduces the carrying +amount to its recoverable amount, being the estimated future cash flow discounted at the original effective +interest rate of the instrument, and continues unwinding the discount as interest income. +Leases where substantially all the rewards and risks of ownership of assets remain with the lessor are +accounted for as operating leases. +Where the Group is the lessor, assets leased by the Group under operating leases are included in +investment properties and rentals receivable under such operating leases are credited to the statement of +income on the straight-line basis over the lease terms. +Where the Group is the lessee, rentals payable under operating leases are charged to the statement of +income on the straight-line basis over the lease terms. The aggregate benefit of incentives provided by the +lessor is recognized as a reduction in rental expenses over the lease terms on the straight-line basis. +(40) EMPLOYEE BENEFITS +195 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(43) TAX (CONTINUED) +in respect of deductible temporary differences associated with investments in subsidiaries, associates +and interests in jointly controlled entities, deferred tax assets are only recognized to the extent that it +is probable that the temporary differences will reverse in the foreseeable future and taxable profit will +be available against which the temporary differences can be utilized. +The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced +to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or +part of the deferred tax asset to be utilized. Conversely, previously unrecognized deferred tax assets are +reassessed by the end of each reporting period and are recognized to the extent that it is probable that +sufficient taxable profit will be available to allow all or part of the deferred tax asset to be utilized. +Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period +when the asset is realized or the liability is settled, based on tax rates (and tax laws) that have been +enacted or substantively enacted at the end of the reporting period. +Deferred tax assets and deferred tax liabilities are offset, if a legally enforceable right exists to set off +current tax assets against current tax liabilities and the deferred taxes relate to the same taxable entity and +the same taxation authority. +(44) DIVIDENDS +When the final dividends proposed by the directors have been approved by the shareholders and declared, +they are recognized as a liability. +Interim dividends are simultaneously proposed and declared, because the Company's memorandum and +articles of association grant the directors the authority to declare interim dividends. Consequently, interim +dividends are recognized immediately as a liability when they are proposed and declared. +(45) RELATED PARTIES +A party is considered to be related to the Group if: +(a) the party is a person or a close member of that person's family and that person: +(i) +has control or joint control over the Group; +(ii) has significant influence over the Group; or +(iii) is a member of the key management personnel of the Group or of a parent of the Group; +(b) the party is an entity where any of the following conditions applies: +(i) the entity and the Group are members of the same Group; +(ii) one entity is an associate or joint venture of the other entity (or of a parent, subsidiary or fellow +subsidiary of the other entity); +(iii) the entity and the Group are joint ventures of the same third party; +(iv) one entity is a joint venture of a third entity and the other entity is an associate of the third +entity; +196 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Deferred tax assets are recognized for all deductible temporary differences, the carry-forward of unused +tax credits and any unused tax losses, to the extent that it is probable that taxable profit will be available +against which the deductible temporary differences, and the carry-forward of unused tax credits and +unused tax losses can be utilized, except: +(a) Pension obligations +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +the related government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +group life insurance but the amounts involved are insignificant. +(b) Housing benefits +The employees of the Group are entitled to participate in various government-sponsored housing funds. +The Group contributes on a monthly basis to these funds based on certain percentages of the salaries of +the employees. The Group's liability in respect of these funds is limited to the contributions payable in each +period. +(c) Medical benefits +The Group makes monthly contributions for medical benefits to the local authorities in accordance with the +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +(41) SHARE-BASED PAYMENT +Equity-settled share-based payment transactions +The Group operates an equity-settled, share-based compensation plan (share purchase scheme), under +which the Group receives services from employees as consideration for equity instruments. +The total amount to be expensed is determined by reference to the fair value of the shares granted, which +includes the impact of market performance conditions (for example, an entity's share price) but excludes +the impact of any service and non-market performance vesting conditions (for example, profitability, +sales growth targets and remaining an employee of the entity over a specified time period) and includes +the impact of any non-vesting conditions (for example, the requirement for employees to save or holding +shares for a specified period of time). The Group also estimates the number of total shares expected to +vest taking into consideration of service and non-market performance conditions. Total expense based +on fair value of the shares granted and number of shares expected to vest is recognized over the vesting +period. +194 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +(41) SHARE-BASED PAYMENT (CONTINUED) +Equity-settled share-based payment transactions (continued) +At the end of each reporting period, the Group revises its estimates of the number of options and awarded +shares that are expected to vest based on the non-marketing performance and service conditions. It +recognizes the impact of the revision to original estimates, if any, in the statement of income, with a +corresponding adjustment to equity. +The Company settles with the awardees under the share purchase scheme upon vesting. +(42) SHARES HELD BY CONSOLIDATED STRUCTURED ENTITIES +The Group's subsidiaries consolidated certain third party assets management scheme. These assets +management schemes invested in the insurance index shares. As such the Group indirectly hold the +Company's shares. The employee share purchase scheme consolidated by the Group also hold the +Company's shares. The consideration paid by the consolidated structured entities in purchasing the +Company's shares from the market, including any directly attributable incremental cost, is debited to 'Share +premium' under 'Reserves'. No gain or loss shall be recognized in profit or loss on the sale of those shares, +the consideration received is credited to 'Share premium' under 'Reserves'. +(43) TAX +Income tax comprises current and deferred tax. Income tax is recognized in the statement of income, or in +other comprehensive income or in equity if it relates to items that are recognized in the same or a different +period directly in other comprehensive income or in equity. +Current tax assets and liabilities for the current and prior periods are measured at the amount expected to +be recovered from or paid to the taxation authorities. +Deferred tax is provided, using the liability method, on all temporary differences at the end of the reporting +period between the tax bases of assets and liabilities and their carrying amounts for financial reporting +purposes. +Deferred tax liabilities are recognized for all taxable temporary differences, except: +when the deferred tax liability arises from the initial recognition of goodwill or an asset or liability in a +transaction that is not a business combination and, at the time of the transaction, affects neither the +accounting profit nor taxable profit or loss; and +in respect of taxable temporary differences associated with investments in subsidiaries, associates and +interests in jointly controlled entities, when the timing of the reversal of the temporary differences +can be controlled and it is probable that the temporary differences will not reverse in the foreseeable +future. +when the deferred tax asset relating to the deductible temporary differences arises from the initial +recognition of an asset or liability in a transaction that is not a business combination and, at the time +of the transaction, affects neither the accounting profit nor taxable profit or loss; and +Annual Report 2018 +The amount recognized as a provision shall be the best estimate of the expenditure required to settle the +present obligation at the end of the reporting period with the consideration of risks, uncertainties and the +present value. Provisions shall be reviewed at the end of each reporting period and adjusted to reflect the +current best estimate. +Premium receipts are recognized not as premium income, but rather as liabilities, presented in +policyholder contract deposits. These liabilities are initially measured at fair value and subsequently +measured using a discounted cash flow model. Commissions, net of receipts from initial charges that +are meant to compensate such costs, are recognized as transaction costs in the initial amount of the +liabilities. +A reasonable estimate of expected future net cash flows is determined based on information currently +available as at the end of the reporting period. +Margins are considered and separately measured in determining insurance contract liabilities. Margins are +released in the statement of income over the insurance coverage period using systematic and reasonable +methods. Margins include risk margin and residual margin. +Risk margin represents provision for the uncertainty associated with the future net cash flows. The +Group determines risk margins of the long term life insurance policyholders' reserves using the +scenario comparison method. The unfavorable scenarios are determined according to the uncertainty +and impact of expected net cash outflows. +At inception of an insurance contract, any 'day-one' gain is not recognized in the statement of income, +but included in the insurance contract liabilities as a residual margin. The residual margin is calculated +net of certain acquisition costs, mainly consisting of commission expenses on insurance operations. At +inception of an insurance contract, any 'day-one' loss is recognized in the statement of income. Any +residual margin is subsequently measured based on the assumptions of the years when the policies +become effective, and will not be adjusted for future change in assumptions. For non-life insurance +contracts, the Group amortizes the residual margin which is embedded in the unearned premium +reserves on a time basis during the whole insurance coverage period and records it in profit or loss. +For life insurance contracts, the Group amortizes the residual margin on the basis of the sums insured +or the number of policies during the whole insurance coverage period. +When measuring insurance contract liabilities, the expected period of future net cash outflows is the entire +insurance period. For insurance policies with a guaranteed renewal option, the expected period is extended +to the date when the option to renew policy ceases if the probability that the policyholders may execute +the option is high and the Group does not have the right to reprice the premium. +Unearned premium reserves +The unearned premium reserves are provided for unexpired insurance obligations of property and casualty +and short term life insurance contracts. +Unearned premium reserves are measured using the unearned premium approach. At inception of the +insurance contracts, unearned premium reserves are measured based on written premiums, with deductions +made for commissions, insurance guarantee fund, regulatory charges and other incremental costs. +Subsequent to initial recognition, unearned premium reserves are measured on a 1/365 basis. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +187 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +(30) INSURANCE CONTRACT LIABILITIES (CONTINUED) +For the year ended 31 December 2018 +(30) INSURANCE CONTRACT LIABILITIES (CONTINUED) +Claim reserves +Claim reserves are insurance contract liabilities provided for insurance claims of the property and casualty +and short term life insurance contracts. Claim reserves include incurred and reported reserves, incurred but +not reported (‘'IBNR') reserves and claim expense reserves. +Incurred and reported reserves are measured at amounts not higher than the sum insured of the insurance +contracts, using the case-by-case estimate method and average claim per case method, based on a +reasonable estimate of ultimate claim amounts as well as margins. +Claim expense reserves are measured based on a reasonable estimate of ultimate necessary claim expenses +in the future by using the case-by-case estimate method and ratio allocation method as well as margins. +Long term life insurance policyholders' reserves +Long term life insurance policyholders' reserves are insurance contract liabilities provided for long term life +and health insurance contracts. +The Group determines risk margins of the long term life insurance policyholders' reserves using the +scenario comparison method. The unfavorable scenarios are determined according to the uncertainty and +impact of expected net cash outflows. +The key assumptions used in the measurement of long term life insurance policyholders' reserves include +insurance accident occurrence rates, lapse and surrender rates, expense assumptions, policy dividend +assumptions, discount rate, etc. In deriving these assumptions, the Group uses information currently +available as at the end of the reporting period. Changes in assumptions are recognized immediately in the +statement of income. +Liability adequacy test +At the end of each reporting period, liability adequacy tests are performed on the unearned premium +reserves, claim reserves and long term life insurance policyholders' reserves. If the insurance contract +liabilities re-calculated with the insurance actuarial methods exceeds their carrying amounts on date of +the liability adequacy test, an additional provision is made for the respective insurance contract liabilities +based on the difference and charged in the statement of income. Otherwise, no adjustment is made for the +respective insurance contract liabilities. +188 +Fair value changes on financial assets at FVOCI related to the universal life insurance portfolio are +recognized in other comprehensive income. Changes in the insurance liabilities for the universal life +insurance portfolio is also recognized in other comprehensive income to the extent that such change +is derived from fair value changes on financial assets at FVOCI related to the universal life insurance +portfolio attributable to policyholders. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +When measuring insurance contract liabilities, the time value of money is considered. The related future +cash flows are discounted when the impact of time value of money is significant. For short duration +contracts whose duration is within one year, the cash flows are not discounted. The discount rates used in +the measurement of time value of money is determined with reference to information currently available as +at the end of the reporting period and is not locked. +(33) INVESTMENT-LINKED BUSINESS (CONTINUED) +Charges including account management fees and surrender charges are calculated at a fixed amount +or certain percentage of policy account liabilities. Account management fees are recognized as other +income during the period of service provided and surrender charges are recognized as other income +as incurred. +Premium receipts are recognized not as premium income, but rather as liabilities, presented in +policyholder account liabilities. These liabilities are initially measured and subsequently carried at fair +value. Commissions, net of receipts from initial charges that are meant to compensate such costs, are +recognized as transaction costs in the statement of income. +The Group investment-linked contracts and the deposit component unbundled from the above individual +investment-linked insurance contracts are accounted for as follows: +The universal life contracts of the Group contain significant insurance risks are classified as insurance +contracts. These policies also contain both insurance components and deposit components. The deposit +components are separated from these hybrid insurance contracts. The rest of the contracts are accounted +for as insurance contracts as described in Note 2. (30). +The assets and liabilities related to investment-linked contracts which are regarded as insurance contracts +are presented as policyholder account assets and liabilities in respect of insurance contracts. The assets +and liabilities related to investment-linked contracts which are regarded as investment contracts are +presented as policyholder account assets and liabilities in respect of investment contracts. The assets and +liabilities of each investment-linked fund are segregated from each other and from the rest of the Group's +invested assets for record keeping purposes. As the investment risks of investment-linked contracts were +fully borne by policyholders, the assets and liabilities related to investment-linked contracts were not +included in the analysis of risk management in Note 51. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +190 +The deposit components separated from the above universal life insurance contracts are accounted for as +follows: +FINANCIAL STATEMENTS +189 +Assets of investment-linked contracts are initially measured and subsequently carried at fair value, +presented as policyholder account assets. +Ping An Insurance (Group) Company of China, Ltd. +The individual investment-linked contracts of the Group contain significant insurance risks and are +classified as insurance contracts. These policies also contain both insurance components and deposit +components. The deposit components are unbundled from these hybrid insurance contracts. The rest of +the contracts are accounted for as insurance contracts. The Group investment-linked contracts of the +Group that do not contain significant insurance risks are classified as investment contracts. +(33) INVESTMENT-LINKED BUSINESS +Charges including policy administration fees are recognized as other income during the period of +service provided. +Premium receipts are recognized not as premium income, but rather as liabilities, presented as +investment contract liabilities. For those non-life investment type policies without guaranteed +benefits, the related contract liabilities are measured at fair value and the related transaction costs +are recognized in the statement of income. For other investment contracts, the related liabilities are +initially measured at fair value and subsequently measured at amortized cost. Commissions, net of +receipts from initial charges that are meant to compensate such costs, are recognized as transaction +costs in the initial amount of the liabilities. +Insurance policies that are not considered insurance contracts under IFRS 4 are classified as investment +contracts. These policies do not contain significant insurance risk. +(32) INVESTMENT CONTRACTS +A shadow accounting adjustment is applied to recognize the change in surplus in other comprehensive +income to the extent that such change is derived from unrealized gains or losses on supporting assets +recognized directly in other comprehensive income. +(31) DPF IN LONG TERM LIFE INSURANCE CONTRACTS AND INVESTMENT CONTRACTS +Some of the Group's long term life insurance contracts and investment contracts contain a discretionary +participating feature, which is a contractual right to receive additional benefits as a supplement to +guaranteed benefits. These contracts are collectively called participating contracts. Under the current +PRC insurance regulations, the Group is obligated to pay to the policyholders of participating contracts +at least 70% of the distributable surplus in each period, which includes net investment spread arising from +the assets supporting these contracts and mortality gains or losses on the pool of contracts to which the +participating contract belongs. The amounts to be collectively allocated to the policyholders are referred +to as the eligible surplus. The amount and timing of the subsequent distribution of the eligible surplus +to individual policyholders of participating contracts is subject to future declarations by the Group. As +long as the eligible surplus has not been declared and paid, it is included in the long term life insurance +policyholders' reserves and investment contract reserves. To the extent that there is a subsequent +change in the expected future eligible surplus due to realized and unrealized gains, which may be paid to +policyholders of participating insurance contracts in the future under the policy terms, such a change in +surplus is included in long term life insurance policyholders' reserves and investment contract reserves. +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Annual Report 2018 +(34) UNIVERSAL LIFE BUSINESS +('Ping An Financial Leasing') +100.00% 13,241,511,182 +Finance lease business, +Shanghai +67.93% +Shanghai, Corporation +32.07% +Ping An of China Asset Management +(Hong Kong) Company Limited +100.00% +100.00% +100.00% HKD345,000,000 +Shenzhen Ping An New Capital +Investment Co., Ltd. +Shenzhen, Corporation +4,000,000,000 +99.88% +Investment holding, +Shenzhen +Ping An International Financial +Leasing Co., Ltd. (iii) +Hong Kong, Corporation Asset management, +Hong Kong +insurance, Hong Kong +Shenzhen Wanlitong Network +Information Technology Co., Ltd. +100.00% +77.14% +Customer loyalty service, +Shenzhen +Shenzhen, Corporation +Ping An Trendwin Capital +Management Co., Ltd. +1,000,000,000 +78.63% +77.14% +Internet service, +Shenzhen +Shenzhen, Corporation +Ping An E-wallet Electronic +Commerce Company Limited +('Ping An E-wallet') +598,583,070 +100.00% +100.00% +IT and business process +outsourcing services, +Shenzhen +Shenzhen, Corporation +Shenzhen Ping An Financial Services +Co., Ltd. +Hong Kong, Corporation Property and casualty +100.00% HKD490,000,000 +Shanghai, Corporation +and investment +99.75% +Shenzhen, Corporation +Property management +99.59% +100.00% +20,000,000,000 +('Ping An Real Estate') +management, Shenzhen +(RMB unless +otherwise stated) +Ping An Technology (Shenzhen) +Co., Ltd. (iii) +IT services, +Shenzhen +68.38% +31.62% +('Ping An Technology') +100.00% +2,924,763,800 +100.00% +Shenzhen, Corporation +Proportion of +votes (%) (i) +authorized capital +Registered/ +100.00% +100,000,000 +202 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +4. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2018 are set out below +(continued): +Proportion of +Proportion of +Place of incorporation and +Name +Ping An Real Estate Co., Ltd. +kind of legal entity +Principal activities and +place of operation +ordinary shares +directly held by +the Company (%) +ordinary shares +indirectly held by +the Company (%) +Investment consulting, +Shanghai +200,000,000 +Shanghai Pingpu Investment Co., Ltd. +Shenzhen, Corporation +Currency brokerage, +Shenzhen +Annual Report 2018 +66.92% +67.00% +50,000,000 +Ping An Insurance (Group) Company of China, Ltd. 203 +FINANCIAL STATEMENTS +Shenzhen, Corporation +Notes to Consolidated Financial Statements +4. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2018 are set out below +(continued): +Name +Pingan Haofang (Shanghai) +E-commerce Co., Ltd. +Place of incorporation and +kind of legal entity +Shanghai, Corporation +Proportion of +For the year ended 31 December 2018 +Ping An Tradition International Money +Broking Company Ltd. +('Ping An Financial Technology') +Consulting Co., Ltd. (iii) +Shanghai, Corporation +Investment management, +Shanghai +99.51% +100.00% +9,130,500,000 +Ansheng Investment Company Limited +British Virgin Islands, +Corporation +Project investment, +99.51% +100.00% +USD50,000 +British Virgin Islands +Shenzhen Ping An Financial Technology Shenzhen, Corporation +Financial advisory +100.00% +100.00% 30,406,000,000 +services, Shenzhen +Principal activities and +place of operation +ordinary shares +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Proportion of +votes (%) (i) +100.00% +100.00% +Real estate investment, +Shenzhen +Shenzhen, Corporation +Shenzhen Ping An Real Estate +Investment Co., Ltd. +420,000,000 +100.00% +96.74% +Futures brokerage, +Shenzhen +Shenzhen, Corporation +Ping An Futures Co., Ltd. +('Ping An Commercial Property +Investment') +1,367,000,000 +99.99% +99.50% +Real estate investment, +Shenzhen +Property Investment Co., Ltd. (iii) +1,310,000,000 +Shenzhen Ping An Commercial +China Ping An Insurance (Hong Kong) +Company Limited +68.19% +Property agency, +Shanghai +80.00% +80.00% +Registered/ +authorized capital +(RMB unless +otherwise stated) +680,000,000 +Ping An-UOB Wealthtone Asset +Management Co., Ltd. (iii) +Shenzhen, Corporation +Asset management, +Shenzhen +68.11% +100.00% +800,000,000 +Ping An Fund Management +Company Limited (iii) +Shenzhen, Corporation +Fund raising and +68.11% +1,300,000,000 +('Ping An Overseas Holdings') +A number of significant judgements are also required in applying the accounting requirements for +measuring ECL, such as: +100.00% +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 199 +Annual Report 2018 +The discount rate and investment return assumptions are affected by the future macro-economy, +capital market, investment channels of insurance funds, investment strategy, etc., and therefore +subject to uncertainty. +For short term insurance contracts liabilities whose duration is within one year, the future cash flows +are not discounted. +For long term life insurance contracts where the future insurance benefits are affected by investment +return of the underlying asset portfolio, the discount rates are determined based on expected future +investment returns of the asset portfolio backing those liabilities. The future investment returns +assumption for the measurement as at 31 December 2018 ranged from 4.75%- 5.00% (31 December 2017: +4.75%-5.00%). +Ltd. +Notes to Consolidated Financial Statements +For long term non-life insurance contracts where the future insurance benefits are not affected by +investment return of the underlying asset portfolio, as the risk margin has no material impact on the +reserve measurement, the discount rate assumption used is the benchmarking yield curve for the +measurement of insurance contract liabilities published by China Central Depository and Clearing Co., +The main assumptions used in the measurement of policyholders' reserves and unearned premium reserves +are as follows: +At the end of the reporting period, the Group shall make an estimate of the assumptions used in the +measurement of insurance contract liabilities. Such assumptions shall be determined based on information +currently available at the end of the reporting period. To determine these assumptions, the Group selects +proper risk margins according to both uncertainties and degree of impact of expected future cash +outflows. Refer to Note 2.(2) for the changes in accounting policies and estimates. +At the end of the reporting period, when measuring the insurance contract liabilities, the Group needs to +make a reasonable estimate of amounts of the payments which the Group is required to make in fulfilling. +the obligations under the insurance contracts, based on information currently available at the end of the +reporting period. +(4) MEASUREMENT UNIT AND VALUATION OF INSURANCE CONTRACT LIABILITIES +The Group makes significant judgments on whether a group of insurance contracts' insurance risks are +of the same nature. Different measurement units would affect the measurement of insurance contract +liabilities. +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +For long term life insurance contracts where the future insurance benefits are not affected by +investment return of the underlying asset portfolio, with consideration of the Cai Kuai [2017] No.637 +issued by CIRC and other relevant regulations, the discount rate assumption is based on the +benchmarking yield curve for the measurement of insurance contract liabilities published by China +Central Depository and Clearing Co., Ltd, with consideration of the impact of the tax and liquidity +premium. The current discount rate assumption for the measurement as at 31 December 2018 ranged +from 3.28%- 4.75% (31 December 2017: 3.16%- 4.75%). +For the year ended 31 December 2018 +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +(4) MEASUREMENT UNIT AND VALUATION OF INSURANCE CONTRACT LIABILITIES +(CONTINUED) +(5) CLASSIFICATION AND UNBUNDLING/SEPARATION OF INSURANCE CONTRACTS AND +SIGNIFICANT INSURANCE RISK TESTS +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +200 +The major assumptions needed in measuring claim reserves include the claim development factor and +expected claim ratio, which can be used to forecast trends of future claims so as to estimate the ultimate +claim expenses. The claim development factors and expected claim ratio of each measurement unit are +based on the Group's historical claim development experience and claims paid, with consideration of +adjustments to company policies like underwriting policies, level of premium rates, claim management and +the changing trends of external environment such as macroeconomic, regulations, and legislation. In the +measurement of claim reserves, the Group applies the cost of capital approach and considers insurance +industry guideline ranged from 2.5% to 5.5% to determine risk margins. +In the measurement of unearned premium reserves for the property and casualty insurance and +short term life insurance business, the Group applies the cost of capital approach and considers the +insurance industry guideline ranged from 3% to 6% to determine risk margins. +The assumption of participating insurance accounts is affected by the above factors, and hence bears +uncertainty. The future assumption of life and participating insurance with a risk margin is based on a +dividend rate of 85%. +The Group uses reasonable estimates, based on expected investment returns of participating insurance +accounts, participating dividend policy, policyholders' reasonable expectations, etc. in deriving policy +dividend assumptions. +The expense assumptions include assumptions of acquisition costs and maintenance costs. The +assumption of maintenance costs also has a risk margin. +The Group uses reasonable estimates, based on an expense study and future development trends, in +deriving expense assumptions. If the future expense level becomes sensitive to inflation, the Group will +consider the inflation factor as well in determining expense assumptions. +The assumptions of lapse rates are determined by reference to different pricing interest rates, product +categories and sales channels. +The Group uses reasonable estimates, based on actual experience and future development trends, in +deriving lapse rate assumptions. +The assumptions of mortality and morbidity rates are affected by factors such as changes in lifestyles +of national citizens, social development, and improvement of medical treatment, and hence subject to +uncertainty. +The assumption of morbidity rates is determined based on the Group's assumptions used in product +pricing, experience data of morbidity rates, and estimates of current and future expectation as well as +a risk margin. +The assumption of mortality rates is based on the industrial benchmark or the Group's prior +experience data on mortality rates, estimates of current and future expectations, the industry criteria +the understanding of the China insurance market as well as a risk margin. The assumption of mortality +rates is presented as a percentage of 'China Life Insurance Mortality Table (2000-2003)', which is the +industry standard for life insurance in China. +The Group uses reasonable estimates, based on market and actual experience and expected future +development trends, in deriving assumptions of mortality rates, morbidity rates, disability rates, etc. +198 +Establishing groups of similar financial assets for the purposes of measuring ECL. +Establishing the number and relative weightings of forward-looking scenarios for each type of +product/market and the associated ECL; and +Choosing appropriate models and assumptions for the measurement of ECL; +statements. +In the process of applying the Group's accounting policies, management has made the following judgments +and accounting estimation, which have the significant effect on the amounts recognized in the financial +The Group makes estimates and judgments that affect the reported amounts of revenues, expenses, +assets and liabilities and the disclosure of contingent liabilities in these financial statements. Estimates and +judgments are continually assessed based on historical experience and other factors, including expectations +of future events that are believed to be reasonable under the circumstances. +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES +Two or more operating segments can be merged as one if they have similar characteristics and satisfy +certain conditions. +(c) The Group is able to obtain the accounting information such as the financial position, operating results +and cash flows of the component. +(b) The management of the Company regularly assesses the operating results of its business units for the +purpose of making decisions about resources allocations and performance assessment; +(a) The component produces income and expenses in its daily operation; +Operating segments refer to the Group's component that satisfies the following conditions: +For management purposes, the Group is organized into operating segments based on the internal +organization structure, management requirements and internal reporting. The reportable segments are +determined and disclosed based on operating segments and the presentation is consistent with the +information reported to the Board of Directors. +(46) SEGMENT REPORTING +(vii) a person identified in (a) (i) has significant influence over the entity or is a member of the key +management personnel of the entity (or of a parent of the entity). +(vi) the entity is controlled or jointly controlled by a person identified in (a); and +(v) the entity is a post-employment benefit plan for the benefit of employees of either the Group or +an entity related to the Group; +(45) RELATED PARTIES (CONTINUED) +2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED) +distribution, Shenzhen +(1) FAIR VALUE OF FINANCIAL INSTRUMENTS DETERMINED USING VALUATION +TECHNIQUES +The Group makes significant judgments on whether a written policy undertake both insurance risks and +other risks, whether contains both an insurance component and a deposit component and whether the +insurance component and deposit component are distinct and separately measurable. Such judgment +affects the unbundling/separation of insurance contracts. +Fair value, in the absence of an active market, is estimated by using valuation techniques, applying +currently applicable and sufficiently available data, and the valuation techniques supported by other +information, mainly include market approach and income approach, reference to the recent arm's length +transactions, current market value of another instrument which is substantially the same, and by using the +discounted cash flow analysis and option pricing models. +Ping An Insurance (Group) Company of China, Ltd. +Determining criteria for significant increase in credit risk; +• +• +The measurement of the expected credit loss allowance for financial assets measured at amortized +cost and FVOCI is an area that requires the use of complex models and significant assumptions about +future economic conditions and credit behaviour. Explanation of the inputs, assumptions and estimation +techniques used in measuring ECL is further detailed in note 51. +(3) MEASUREMENT OF THE EXPECTED CREDIT LOSS ALLOWANCE +The contractual cash flows characteristics of financial assets refer to the cash flow attributes of the +financial assets reflecting the economic characteristics of the relevant financial assets (i.e. whether the +contractual cash flows generated by the relevant financial assets on a specified date solely represents the +payments of principal and interest). The principal amount refers to the fair value of the financial asset at +initial recognition. The principal amount may change throughout the lifetime of the financial assets due +to prepayment or other reasons. The interest includes the time value of money, the credit risk associated +with the outstanding principal amount for a specific period, other basic lending credit risks, and the +consideration of costs and profits. +An entity's business model refers to how an entity manages its financial assets in order to generate cash +flows. That is, the entity's business model determines whether cash flows are arising from collecting +contractual cash flows, selling financial assets or both. The business model of managing financial assets +is not determined by a single factor or activity. Instead, the entity should consider all relevant evidence +available when making the assessment. Relevant evidence mainly includes, but not limited to, how the cash +flow of the group of assets is collected, how the performance of the group of assets is reported to key +management personnel, and how the risk of group of assets is being assessed and managed. +The judgments in determining the classification of financial assets include the analysis of business models +and the characteristics of contractual cash flows. +(2) CLASSIFICATION OF FINANCIAL ASSETS +Using different valuation techniques and parameter assumptions may lead to significant difference of fair +value estimation. +When using valuation techniques to determine the fair value of financial instruments, the Group would +choose the input value in consistent with market participants, considering the transactions of related assets +and liabilities. All related observable market parameters are considered in priority, including interest rate, +foreign exchange rate, commodity prices and share prices or index. When related observable parameters +are unavailable or inaccessible, the Group uses unobservable parameters and makes estimates for credit +risk, market volatility and liquidity adjustments. +(1) FAIR VALUE OF FINANCIAL INSTRUMENTS DETERMINED USING VALUATION +TECHNIQUES (CONTINUED) +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +197 +Annual Report 2018 +100.00% HKD7,085,000,000 +The Group makes significant judgments on whether the contract transfers insurance risk, whether transfer +of insurance risk has commercial substance, and whether the transferred insurance risk is significant when +performing significant insurance risk tests. Such judgment affects the classification of insurance contracts. +If the insurance risk ratio of a non-annuity policy is equal or greater than 5% at one or more points in +time during the policy coverage period, the Group classifies it as an insurance contract. The insurance +risk ratio of a direct insurance policy is the percentage of the benefits to be paid when the insured +event occurs divided by the amounts to be paid when the insured event does not occur minus 100%; +Annuity policies where the longevity risk is transferred are classified as insurance contracts; +Shanghai, Corporation +Ping An Annuity +13,800,000,000 +96.62% +55.59% +40.96% +Securities investment and +brokerage, Shenzhen +Annuity insurance, +Shanghai +Shenzhen, Corporation +13,000,000,000 +99.88% +99.88% +Investment and trust, +Shenzhen +Shenzhen, Corporation +China Ping An Trust Co., Ltd. +Shenzhen +Ping An Securities Company Limited. +('Ping An Securities') +86.11% +13.82% +100.00% +Hong Kong, Corporation Investment holding, +Hong Kong +China Ping An Insurance Overseas +(Holdings) Limited +1,816,577,790 +75.01% +1.63% +73.37% +Health insurance, +Shanghai +Shanghai, Corporation +Ping An Health (iii) +1,500,000,000 +100.00% +1.33% +98.67% +Asset management, +Shanghai +Shanghai, Corporation +Ping An Asset Management Co., Ltd. +4,860,000,000 +17,170,411,366 +58.00% +8.40% +49.56% +Principal activities and +place of operation +Place of incorporation and +kind of legal entity +Ping An Life +Name +(1) Particulars of the Company's principal subsidiaries as at 31 December 2018 are set out below: +4. SCOPE OF CONSOLIDATION +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 201 +FINANCIAL STATEMENTS +Annual Report 2018 +For further disclosure in respect of the maximum risk exposure of unconsolidated structured entities of the +Group, see Note 51. (8). +To determine whether the Group controls the structured entities of which the Group acts as an asset +manager, management applies judgment based on all relevant fact and circumstance to determine +whether the Group is acting as the principal or agent for the structured entities. If the Group is acting as +the principal, it has control over the structured entities. In assessing whether the Group is acting as the +principal, the Group considers factors such as scope of the asset manager's decision-making authority, +rights held by other parties, remuneration to which it is entitled, and exposure to variable returns results +from its additional involvement with structured entities. The Group will perform reassessment once the fact +and circumstance changes leading to changes in above factors. +(6) DETERMINATION OF CONTROL OVER THE STRUCTURED ENTITIES +The unbundling/separation and classification of insurance contracts would affect the Group's revenue +recognition, liability measurement and financial statement presentation. +When performing significant insurance risk testing, the Group would group all policies of the same product +with similar risk characteristics into the same portfolio. The Group would then select sufficient and +representative policy samples from each policy portfolio to perform individual testing. +If a property and casualty insurance or a short term life insurance policy obviously meets the criteria +for significant insurance risk transfer, the Group directly classifies it as an insurance contract. +When determining whether a reinsurance policy transfers significant insurance risks, judgment is made +on a comprehensive understanding of the commercial substance of the reinsurance policy and other +relevant contracts and agreements. If the reinsurance risk ratio of the reinsurance policy is greater than +1%, the Group classifies it as a reinsurance contract. The reinsurance risk ratio of a reinsurance policy is +derived from the present value of probability-weighted average net losses where the reinsurer incurs a net +loss divided by expected premium income of the reinsurer. If a reinsurance policy obviously transfers a +significant insurance risk, the Group directly classifies it as a reinsurance contract without calculating the +reinsurance risk ratio. +Proportion of +ordinary shares +directly held by +the Company (%) +When determining whether the policies transfer a significant insurance risk, the Group makes the following +judgments for different policies: +Proportion of +ordinary shares +indirectly held by +the Company (%) +Registered/ +Banking, +Shenzhen, Corporation +Ping An Bank Co., Ltd. (ii) +('Ping An Bank') +insurance, Shenzhen +21,000,000,000 +99.51% +99.51% +Property and casualty +Shenzhen, Corporation +Ping An Property & Casualty +33,800,000,000 +99.51% +99.51% +Life insurance, +Shenzhen +Shenzhen, Corporation +(RMB unless +otherwise stated) +authorized capital +Proportion of +votes (%) (i) +Shenzhen Ping An Financial Center +Development Company Ltd. (iii) +Reach Success International +Company Limited +Real estate development, +Shenzhen +Name +Shanghai Jahwa (Group) Company Ltd. Shanghai, Corporation +('Shanghai Jahwa') +Place of incorporation and +kind of legal entity +Principal activities and +place of operation +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Registered/ +authorized capital +Proportion of +votes (%) (i) +(RMB unless +otherwise stated) +Production and sale of +99.51% +100.00% +5,268,261,234 +consumer chemicals, +Shanghai +Shanghai Jahwa United Co., Ltd. (iii) +Shanghai, Corporation +Industry, Shanghai +51.85% +52.11% +671,713,547 +Shanghai Zean Investment Management Shanghai, Corporation +Company Limited +Asset management, +99.51% +100.00% +4,810,000,000 +Shanghai +Shanghai Pingan Automobile +E-commerce Co., Ltd. +Shanghai, Corporation +ordinary shares +Proportion of +(1) Particulars of the Company's principal subsidiaries as at 31 December 2018 are set out below +(continued): +4. SCOPE OF CONSOLIDATION (CONTINUED) +99.51% +100.00% GBP133,000,000 +Ping An Pioneer Capital Co., Ltd. +Shenzhen, Corporation +Asset management, +Shenzhen +96.55% +100.00% +1,000,000,000 +Shenzhen Pingke Information +Consulting Co., Ltd. +Shenzhen, Corporation +Management consulting, +Shenzhen +100.00% +100.00% +3,115,150,000 +E-commerce, +Beijing Jingping Shangdi Investment +Co., Ltd. +Property leasing, Beijing +99.51% +100.00% +45,000,000 +Guangzhou Xinping Property +Investment Co., Ltd. +Guangzhou, Corporation Property leasing, +Guangzhou +99.51% +100.00% +50,000,000 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 205 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +Beijing, Corporation +Hong Kong, Corporation Real estate investment, +Hong Kong +94.74% +63,330,000 +Shenzhen, Corporation +Crowdfunding & Trading Co., Ltd. +Private equity Financing, +Shenzhen +79.14% +80.00% +100,000,000 +Value Success International Limited +('Value Success International') +British Virgin Islands, +Corporation +Project investment, +100.00% +100.00% +USD50,000 +British Virgin Islands +Shenzhen Ping An Chuangke Investment Shenzhen, Corporation +Management Co., Ltd. +Investment management, +Shenzhen +99.79% +100.00% +100,000,000 +Shenzhen Ping An Anchuang +Shenzhen, Corporation +Investment Management Co., Ltd. +Investment management, +Shenzhen +99.79% +100.00% +100,000,000 +206 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Shenzhen, Corporation +Shenzhen Qianhai Inclusive +USD100,000,000 +100.00% +99.59% +Shanghai +Shanghai Gezhouba Yangming +Property Co., Ltd. +Shanghai, Corporation +Real estate development +99.51% +100.00% +20,000,000 +and management, +Shanghai +Shanghai, Corporation +Management Co., Ltd. +Investment management, +Shanghai +99.05% +100.00% +1,290,000,000 +94.74% +Shanghai PingXin Asset Management +Co., Ltd. (iii) +Asset management, +Shanghai +100.00% +100.00% +1,010,000,000 +Shenzhen Qianhai Credit Service +Centre Co., Ltd. +Shenzhen, Corporation +Personal and Enterprise +100.00% +100.00% +50,000,000 +Credit Information +services, Shenzhen +Pingan Real Estate Capital Limited +Hong Kong, Corporation Financing platform, +Hong Kong +Shanghai, Corporation +Talent Bronze Limited +Shanghai Jinyao Investment +100.00% +Tongxiang Ping An Investment Co., Ltd. Tongxiang Corporation +Investment management, +Tongxiang +99.59% +100.00% +500,000,000 +Ping An Commercial Factoring Co., Ltd. Shanghai, Corporation +Commercial factoring, +Shanghai +100.00% +100.00% +700,000,000 +Shanxi Changjin Expressway Co., Ltd. +Taiyuan, Corporation +Expressway operation, +Taiyuan +59.71% +60.00% +750,000,000 +Shanxi Jinjiao Expressway Co., Ltd. +Taiyuan, Corporation +Expressway operation, +Taiyuan +59.71% +60.00% +504,000,000 +Ping An Caizhi Investment Management Shenzhen, Corporation +Company Limited +Equity investment, +96.55% +100.00% +600,000,000 +Shenzhen +204 +419,000,000 +100.00% +99.51% +Real estate investment, +Shenyang +99.51% +GBP90,000,160 +100.00% +5,648,870,000 +Ping An Insurance Sales Services +Co., Ltd. +Shenzhen, Corporation +Sale agency of insurance, +Shenzhen +100.00% +100.00% +50,000,000 +Ping An Chuang Zhan Insurance +Sales & Service Co., Ltd +Shenzhen, Corporation +Insurance sale, +Shenzhen +99.51% +Annual Report 2018 +100.00% +British Virgin Islands, +Corporation +Project investment, +99.51% +100.00% +USD50,000 +British Virgin Islands +Jade Reach Investment +Company Limited +British Virgin Islands, +Corporation +Project investment, +99.51% +100.00% +USD50,000 +British Virgin Islands +Shenyang, Corporation +50,000,000 +Ping An Insurance (Group) Company of China, Ltd. +Shenyang Shengping Investment +Management Co., Ltd. +(1) Particulars of the Company's principal subsidiaries as at 31 December 2018 are set out below +(continued): +99.51% +100.00% +4,500,000,000 +Shenzhen +Beijing Shuangronghui Investment +Co., Ltd. +Beijing, Corporation +Real estate investment, +Beijing +99.51% +100.00% +256,323,143 +Chengdu Ping An Property Investment +Company Co., Ltd. +Chengdu, Corporation +Real estate investment, +Chengdu +99.51% +Logistics, +840,000,000 +Real estate development, +Hangzhou +99.51% +100.00% +1,600,000,000 +Beijing Jingxinlize Investment Co., Ltd. +Beijing, Corporation +Real estate investment, +Beijing +99.51% +100.00% +1,160,000,000 +Anbon Allied Investment Company +Limited.(iii) +4. SCOPE OF CONSOLIDATION (CONTINUED) +Hong Kong, Corporation Real estate investment, +United Kingdom +99.51% +Hangzhou Pingjiang Investment Co., Ltd. Hangzhou, Corporation +Shenzhen, Corporation +100.00% +Tianjin +Name +Shenzhen Pingan Real Estate Industrial +Logistics Company Ltd. (iii) +Place of incorporation and +kind of legal entity +Proportion of +ordinary shares +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Proportion of +votes (%) (i) +96.55% +100.00% +Registered/ +authorized capital +(RMB unless +otherwise stated) +(Hong Kong) Company Limited (iii) +Ping An of China Securities +100,000,000 +10,400,000,000 +100.00% +100.00% +Finance lease business, +Ping An International Financial Leasing Tianjin, Corporation +(Tianjing) Co., Ltd. (iii) +Hong Kong, Corporation Securities investment and +100.00% +Principal activities and +place of operation +Consulting services, +Shanghai +Shanghai, Corporation +Ping An Wealth Management Co., Ltd. +brokerage, Hong Kong +HKD324,681,000 +100.00% +(1,819) +(39) +(51) +96 +Impairment loss of investment +assets +(38) +1,442 +40 +(26) +2 +100 +499 +(662) +income +Including: Inter-segment investment +(2,057) +(188) (2,701) +136 +and jointly controlled entities +(22,611) +63,725 +43,813 +20,980 +18,773 +2,197 +385 +Share of profits and losses of associates +1,150 +Other revenues and other gains +(2,411) 7,145 +3,115 +1,814 +183 +557 +3,887 +22,803 +(2,161) +Fees and commission on the banking business +1,610 +690 +5,034 +8,049 +709 +Annual Report 2018 +216 +Net fees and commission income from non-insurance operations +Subtotal +328 +Others +44,407 +46,277 +Subtotal +1,343 +2,344 +Including: Inter-segment other revenues +Non-operating gains +Others +Fees and commission expenses on non-insurance operations +Brokerage commission +18,051 +875 +6,599 +37,808 +476 +1,612 +(1,213) +3,318 +42,032 +Investment income +(1,955) +9,086 +37,191 +48 +272 +1,496 +non-insurance operations +commission revenue from +Including: Inter-segment fees and +44,407 +(1,738) +139 +13,214 +(1,319) +7 +(268) +(2,265) +Investment expenses +(128) +(319) +(152) +(241) +2,533 +166 +477 +Foreign exchange (losses)/gains +(40,814) +(11) +(40,803) +(6,599) +102 +(59) +(563) +Administrative expenses +(41,886) +34,184 +(88,143) +1,212 +(86,931) +247 +(53) +(246) (226) +(47,569) +(27) +(145,126) +4,384 +(9,025) (13,138) +(3,632) +(32,941) +(1,349) (1,022) +(742) +Including: Taxes and surcharges +(70) +27 +(811) +(5,051) +182,965 +207,262 +521,663 +Total revenue +354 +2 +(22,429) +6,664 +7,420 +13 +4 +6 +38 +104 +179 +1,760 +1 +8 +(276) +9,737 +42,647 +(72,501) +1,558 +(74,059) +(114,587) +2,140 +(77,754) (38,973) +Loan loss provisions, net of reversals +30,992 +Fees and commission expenses on +non-insurance operations +Commission expenses on insurance +operations +(427,243) +188 +(320,957) (106,474) +Claims and policyholders' benefits +974,570 +(27,360) +Interest expenses on banking operations +37,764 +15,503 +5,723 +467,278 +15,287 +17,059 +370,327 +450,219 +Group business +Individual business +Life insurance +Net of reinsurance premiums ceded +2017 +2018 +(in RMB million) +605,035 +719,556 +Gross written premiums +385,614 +Property and casualty insurance +Automobile insurance +174,988 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 215 +Annual Report 2018 +587,615 +700,139 +Net written premiums +216,393 +202,001 +6,492 +9,378 +Accident and health insurance +32,410 +48,495 +Non-automobile insurance +163,099 +232,861 +247,856 +6,552 +9,471 +605,035 +719,556 +Gross written premiums +216,393 +247,856 +Property and casualty business gross written premiums +24,152 +(in RMB million) +31,278 +364,490 +440,422 +Long term life business gross written premiums +2017 +2018 +(in RMB million) +605,035 +Short term life business gross written premiums +For the year ended 31 December 2018 +Gross written premiums +Individual business +Accident and health insurance +39,177 +56,462 +Non-automobile insurance +170,664 +181,923 +Automobile insurance +Life insurance +Property and casualty insurance +471,700 +Interest expenses on banking operations +373,139 +454,351 +17,349 +Group business +2017 +2018 +388,642 +7. NET INTEREST INCOME FROM BANKING OPERATIONS +(in RMB million) +Interest revenue from banking operations +2017 +2018 +Available-for-sale financial assets +Loans and receivables +Held-to-maturity investments +other comprehensive income +Debt financial assets at fair value through +80,418 +Financial assets at amortized cost +8. INTEREST REVENUE FROM NON-BANKING OPERATIONS +74,885 +74,783 +72,501 +86,931 +14,358 +15,522 +(in RMB million) +36,949 +8,128 +41,087 +3,125 +Trust service fees +794 +724 +Underwriting commission +2,363 +2,320 +37,220 +Brokerage commission +2017 +2018 +(in RMB million) +9. NET FEES AND COMMISSION INCOME FROM NON-INSURANCE +OPERATIONS +88,376 +88,546 +10,069 +Fees and commission revenue from non-insurance operations +Fees and commission from the banking business +48,718 +18,398 +Discounted bills +53,278 +78,926 +Individual loans and advances to customers +40,812 +37,188 +Corporate loans and advances to customers +237 +10,726 +4,232 +4,002 +2017 +2018 +Loans and advances to customers +Due from financial institutions +Due from the Central Bank +10,932 +18,523 +201 +28,355 +2,671 +4,293 +Net interest income from banking operations +Subtotal +Bonds payable +Customer deposits +Due to financial institutions +Financial investments +Due to the Central Bank +147,386 +161,714 +Subtotal +4,056 +2,074 +Others +34,081 +Interest expenses on banking operations +3,085 (130,394) +100.00% +(439,596) +8,068,893,684 +99.51% +Ping An Asset Xinxiang No.20 Assets +Management +management product +Investment in wealth +9,103,702,167 +99.51% +Ping An Asset Xinxiang No.19 Assets +Management +management product +Investment in wealth +8,910,000,000 +99.50% +Ping An Asset Xinxiang No.5 Assets +Management +Investment in debts +9,500,000,000 +Investment in wealth +management product +Ping An Asset Xinxiang No.18 Assets +Management +99.51% +3,050,198,071 +99.51% +Ping An Asset Xinxiang No.11 Assets +Management +management product +Investment in wealth +5,001,000,000 +99.51% +99.51% +Ping An Asset Xinxiang No.14 Assets +Management +Investment in wealth +7,296,884,848 +99.51% +Ping An Asset Xinxiang No.10 Assets +Management +management product +Investment in wealth +8,052,180,412 +management product +Shanghai Trust Huarong Aggregated Fund +Management Scheme +Fund Management Scheme +Investment in debts +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 207 +Annual Report 2018 +The Company and its subsidiaries are subject to the Company Law as well as various listing requirements, +where applicable. Capital or asset transactions between the Company and its subsidiaries might be +subject to regulatory requirements. Certain of the Company's subsidiaries are subject to regulatory capital +requirements. As such, there are restrictions on the Group's ability to access or use the assets of these +subsidiaries to settle the liabilities of the Group. Please refer to Note 51. (7) for detailed disclosure on the +relevant regulatory capital requirements. +Other than the changes above, there are no significant changes to the scope of consolidation as at 31 +December 2018 as compared to 2017. +4. SCOPE OF CONSOLIDATION (CONTINUED) +(iii) The registered capitals of these subsidiaries were changed in 2018. +The proportion of ordinary shares, as shown in the above table, is the sum product of direct holding by the Company and indirect +holding by a multiplication of the proportion of shares held in each holding layer. The proportion of votes is the sum product of the +proportion of votes held directly by the Company and indirectly via subsidiaries controlled by the Company. +(ii) +(i) +Notes: +USD1,191,623 +52.37% +52.37% +For the year ended 31 December 2018, Ping An Bank's profit attributable to its non-controlling interest was RMB10,424 million (2017: +RMB9,740 million), the dividend paid to its non-controlling interest was RMB1,348 million (2017: RMB1,507 million). As at 31 December +2018, Ping An Bank's equity attributable to its non-controlling interest was RMB100,818 million (2017: RMB93,263 million). Ping An +Bank's summarized financial information is disclosed in 'Segment reporting' under the 'Banking' segment. +Investment in wealth +management product +(2) +Name +10,000,000,000 +59.71% +Shanghai Trust Changcheng Aggregated +Trust Scheme +Investment in debts. +12,000,000,000 +98.86% +As at 31 December 2018, the Group consolidated the following principal structured entities: +Principal activities +Investment in wealth +management product +99.51% +(RMB) +Paid-in capital +Attributable +equity interest +Huabao East Aggregated Fund +Assets Management +Ping An Asset Xinxiang No.28 +26,425,812,763 +208 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +(19,417) +545 +(329) 719,556 +Total +and +elimination +211,918 +465,583 +(14) +Net earned premiums +reserves +Change in unearned premium +Other +businesses +Fintech & +Healthtech +(5,081) (14,881) +Less: Premiums ceded to reinsurers +247,526 +(1,695) (20,727) +472,359 +(22,436) +Reinsurance commission revenue +non-insurance operations +Fees and commission revenue from +72 +395 +from non-banking operations +Including: Inter-segment interest revenue +7,493 +202 677,703 +71,190 +(1,174) 161,714 +(171) 7,966 +162,888 +- +Interest revenue from banking operations +6,964 +1,173 +Interest revenue from non-banking +operations +Automotive internet +platform, Beijing +Gross written premiums +Trust +Total revenue from top five customers +(in RMB million) +During 2018 and 2017, the Group's top five customers in respect of total revenue are as follows: +More than 95% of the Group's revenue is derived from its operations in Mainland China. More than 95% of +the Group's non-current assets are located in Mainland China. +Transfer prices between operating segments are on an arm's-length basis in a manner similar to +transactions with third parties. +In the year 2018, the Group reorganized the presentation of the cross-shareholding business based on the +management of the sub-business lines. The comparative figures have been restated accordingly. +Management monitors the operating results of the Group's business units separately for the purpose of +making decisions with regard to resources allocation and performance assessment. Segment performance +is assessed based on indicators such as net profit. +Except for the above business segments, the other segments did not have material impact on the Group's +operating outcome, and as such are not separately presented. +Percentage of total revenue +The fintech & healthtech segment provides various financial and daily-life services through internet +platforms such as financial transaction information service platform, health care service platform, +reflecting performance summary of the fintech & healthtech business subsidiaries, associates and +jointly controlled entities. +The securities segment undertakes brokerage, trading, investment banking and asset management +services; +The trust segment provides trust products services and undertake investing activities; +The banking segment undertakes loan and intermediary business with corporate customers and retail +business customers as well as wealth management and credit card services with individual customers, +reflecting performance of banking subsidiary; +The property and casualty insurance segment offers a wide variety of insurance products to individual +and corporate customers, including automobile insurance, non-automobile insurance and accident and +health insurance, reflecting performance of property and casualty insurance subsidiary; +The life and health insurance segment offers a comprehensive range of life insurance products to +individual and corporate customers, including term, whole-life, endowment, annuity, investment-linked, +universal life and health care and medical insurance, reflecting performance summary of life insurance, +annuity insurance and health insurance subsidiaries; +In 2018, the segment businesses are separately presented as the insurance segment, the banking segment, +the trust segment, the securities segment, the other asset management segment, the fintech & healthtech +segment and the other businesses, based on the products and service offerings. The insurance segment +is divided into the life insurance and health insurance and the property and casualty insurance segment in +line with the nature of products, risk and asset portfolios. The types of products and services from which +reportable segments derive revenue are listed below: +5. SEGMENT REPORTING +The other asset management segment provides investment management services, finance lease +business and other asset management services, reflecting performance summary of asset management +and finance lease and the other asset management subsidiaries; +Other asset +Securities management +2018 +2,628 +Banking +Property +and +casualty +insurance +insurance +health +(in RMB million) +Life and +The segment analysis as at 31 December 2018 and for the year then ended is as follows: +2017 +5. SEGMENT REPORTING (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 209 +Annual Report 2018 +0.12% +0.27% +1,040 +For the year ended 31 December 2018 +Cayman Islands, +Corporation +Autohome Inc. +52.11% GBP1,154,873 +97 +6,381 +Other revenues and other gains +25,030 +1,415 +384 +203 +1,177 +2,926 25,038 +11,488 +22 +105 +3 +21 +1,292 +Including: Non-operating gains +Including: Inter-segment other revenues +197 +6,230 +Share of profits and losses of associates +46 +3 +2 +3 +515 +50 +(1,743) +and jointly controlled entities +Including: operating lease income from +4,117 +212 +31 +3 +247 +(867) +3,743 +investment properties +1,124 +103 +5 +Life and +(in RMB million) +Claims and policyholders' benefits +Commission expenses on insurance +operations +health +insurance +(323,494) (116,305) +Property +and +casualty +insurance +The segment analysis as at 31 December 2018 and for the year then ended is as follows (continued): +Other asset +Banking +Trust +Securities management +Fintech & +Healthtech +Other +businesses +and +elimination +Total +203 +Ping An Insurance (Group) Company of China, Ltd. +28 +5. SEGMENT REPORTING (CONTINUED) +Annual Report 2018 +3 +10 +6,697 +20,025 +8,169 +29 +(2,508) 18,074 +(25,129) 49,892 +(21,100) +10 +385 +Ping An Insurance (Group) Company of China, Ltd. +Total revenue +231,947 212,743 +5,189 +11,597 +47,348 +34,939 +(34,240) 1,082,146 +210 +572,623 +(84,142) (49,337) +income +31,974 +77.14% +Internet service, +Shenzhen, Corporation +Ping An Pay Technology Service +Co., Ltd. +USD335,000,000 +719,556 +100.00% +100.00% +consulting, Hong Kong +Hong Kong, Corporation Investment management +An Ke Technology Company Limited +(RMB unless +otherwise stated) +Proportion of +votes (%) (i) +authorized capital +Registered/ +Proportion of +ordinary shares +indirectly held by +the Company (%) +and investment +the Company (%) +680,000,000 +Lianxin (Shenzhen) Investment +Management Co., Ltd. +51.85% +Infant products, +United Kingdom +United Kingdom, +Corporation +Mayborn Group Limited +Tongxiang +300,000,000 +100.00% +Shenzhen +99.79% +Tongxiang, Corporation +Tongxiang Anhao Investment +Management Co., Ltd. +100,000,000 +100.00% +99.69% +Investment management, +Shenzhen +Shenzhen, Corporation +Investment management, +Including: Inter-segment investment +ordinary shares +directly held by +Place of incorporation and +kind of legal entity +commission revenue from +non-insurance operations +1,882 +478 +27 +18 +(2,405) +Including: Inter-segment fees and +Investment income +2,980 +10,109 +841 +1,674 +6,033 +8,157 +(1,237) +3,417 +Principal activities and +place of operation +46,277 +52 +Name +Proportion of +(1) Particulars of the Company's principal subsidiaries as at 31 December 2018 are set out below +(continued): +4. SCOPE OF CONSOLIDATION (CONTINUED) +8,642 +8 +(2,017) 88,546 +(2,206) +39 +1,238 +22 +(1,885) +39,362 +3,801 +4,014 +1,254 +119 +Gross written premiums +119,438 +(93,169) +Accounts payable +7,988 +13,885 +126,387 +repurchase +Assets sold under agreements to +(18,683) 803,154 +4,182 +341 210,710 +5,552 567,100 +33,952 +institutions +Due to banks and other financial +(13,837) 154,895 +13,789 693,098 +(80,710) 7,142,960 +34,816 39,429 +70,756 23,566 +530,365 123,787 +3,066 +32,445 +50 +8,323 +5,745 +- +32,519 +Bonds payable +(60,251) 2,114,344 +25,453 +2,149,142 +brokerage customers +Customer deposits and payables to +122,302 +120,688 +- +29,241 +92,891 +Insurance payables +(162) 9,779 +1,080 +189,028 +(1,444) +23,943 +14,880 +59 +Financial assets at amortized cost +Financial assets at fair value through +other comprehensive income +Investments in associates and +66,285 +30,648 +13,361 +71,187 148,768 +443,974 +Financial assets at fair value through +profit or loss +1,237,974 +(19,915) 1,929,842 +Loans and advances to customers +74 22,798 +165,214 +3,902 +17,016 +165,214 +Finance lease receivable +1,806 +Accounts receivable +1,949,757 +Insurance contract liabilities +94,687 629,366 +126,014 +1,203 +3,587 +83,761 9,464 +287,724 96,838 181,958 +372,624 3,418,592 +2,632,057 +Segment assets +Others +jointly controlled entities +(29,121) 533,540 +639 +49 +44,926 +13 +42,227 72,183 +392,223 +(14,262) 2,075,151 +12,425 824,939 +38,291 +733 +11,040 +8,680 381,884 +1,997,775 213,597 +15,221 111,191 +7,380 556,875 +5. SEGMENT REPORTING (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +212 +53,814 +98 +4 +The segment analysis as at 31 December 2017 and for the year then ended is as follows: +3,970 +1 +1,410 47,871 +243 +charged to consolidated results +Total other non-cash expenses +9,842 +621 +217 +1,484 +(in RMB million) +Less: Premiums ceded to reinsurers +(98) +(3,028) (14,294) +605,035 +303 +388,642 216,090 +Total +and +elimination +Gross written premiums and policy fees +Fintech & +Healthtech +Trust +Banking +Other asset +Other +businesses +Property +and +casualty +insurance +Life and +health +insurance +Change in unearned premium +Securities management +285,959 +615 +215 +178,824 77,014 139,224 +- Attribute to owners of the parent +6,205 +54,903 24,261 72,436 +2,446,812 295,235 3,178,550 +185,245 77,389 240,042 +Segment equity +Segment liabilities +Others +19,391 +6,205 +92,901 +17,738 29,401 +17,717 27,976 +52,591 +Policyholder dividend payable +52,747 +19 +52,728 +policyholders +Investment contract liabilities for +515 2,211,887 +52,591 +14,549 +141,045 +477,014 +53,351 +(1,248) 348,224 +2,538 +3,960 +276 +209 +9 +56 +4,232 +2,466 +1,936 +617 +3,774 +31,231 +Depreciation and amortization +Other segment information: +Capital expenditures +(6,949) 556,508 +43,161 79,541 +(6,817) 683,643 +87,294 +(73,893) 6,459,317 +36,493 +1,383 +7 +4,286 273,513 +8,153 +(10) +(125) +investment operations +Including: Taxes and surcharges on +(135) +2,211 +(256) +(135) +(2,090) +(946) +(247) +(16) +2 +2 +209 +(45) +Investment expenses +(851) +Administrative expenses +(43,537) +(2,686) +Including: Financial costs +(114) +(3,939) (1,124) +operations +Interest expenses on non-banking +(2,042) +(50,034) +(1,284) +insurance operations +Including: Taxes and surcharges on +6,112 (151,446) +(13,685) +(3,478) (9,246) +(1,038) +(36,540) +(758) +(677) +Foreign exchange (losses)/gains +(75) +(98) +(4) +(3,970) +(217) +(1) +(47,871) +(1,410) +(53,814) +(243) +Net impairment losses on financial +431 (9,086) +(489) +(847) +(116) +(8,065) +Fees and commission expenses on +non-insurance operations +assets and other assets +(3,989) +Including: Loan impairment losses +Including: Impairment losses on +1 +(4) +(19) (1,992) +(1) +(632) +(1,223) +(43) +receivables and others +(43,657) +Including: Impairment losses on +(23) +(198) (1,978) +(3,582) +(187) +(200) +investment assets +(43,657) +(6,168) +(17,420) +(33) +(63) +(in RMB million) +health +Life and +The segment analysis as at 31 December 2018 and for the year then ended is as follows (continued): +5. SEGMENT REPORTING (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +insurance +FINANCIAL STATEMENTS +Annual Report 2018 +(4,090) 120,452 +(3,996) 107,404 +(281) (42,699) +(3,809) 163,151 +30,431 (918,995) +(28,420) +16,177 +Ping An Insurance (Group) Company of China, Ltd. 211 +(2,824) (9,097) (5,576) +(9,583) (34,931) (19,328) +2,014 12,417 15,611 +(334) (3,400) (627) +9,017 14,984 +8,264 14,006 +Property +and +casualty +insurance +Banking +operations +statutory deposits for insurance +Balances with Central Bank and +(29,870) 457,524 +17,817 +31,150 39,224 +5,779 +Other asset +53,935 163,047 +other financial institutions +Cash and amounts due from banks and +Total +Other +businesses +and +elimination +Fintech & +Healthtech +Securities management +Trust +176,442 +(2,219) (12,113) +(1,125) (12,105) +1,599 +14,394 +(2,886) +(3) +(8) +(1,094) +(81) +(447) +(1,253) +Other expenses +financial institutions +repurchase and placements +sold under agreements to +Including: Interest expenses on assets +(15,341) +1,348 +(63) +1,345 (18,227) +from banks and other +3,008 +(26,571) +(102) +12,215 +57,914 +- Attribute to owners of the parent +1,680 +3,012 +12,274 24,818 +58,757 +(418) +Profit for the year +3,913 +81,259 19,515 32,231 +(22,502) (7,241) (7,413) +Income tax +Profit before tax +(9) +(1,276) +(491,364) (212,432) (180,512) +Total expenses +(901) +(81,367) +reserves +(1) +(70,032) 1,952,695 +22,307 +2,000,420 +brokerage customers +Customer deposits and payables to +(1,176) 114,108 +25,201 +90,083 +Insurance payables +(887) 8,522 +1,353 +5,107 +2,949 +Accounts payable +335 133,981 +Bonds payable +31,174 +8,543 342,492 +9,500 +Others +45,622 +45,622 +Policyholder dividend payable +50,309 +41 +50,268 +10,027 +policyholders +1,932,969 +494 +188,405 +1,744,070 +Insurance contract liabilities +451,283 +59,574 +Investment contract liabilities for +23,176 +6,359 +11,714 +77,249 +28,076 +4,086 +89,329 228,734 +285,788 +Others +27,597 (11,881) 86,207 +27,625 +12,482 +1,326 +8,280 +48,344 +jointly controlled entities +Investments in associates and +5,452 2,376,638 +(38,428) 630,676 +15,448 +59 +56,879 +11,587 752,474 +2,297,531 +82,370 +repurchase +Assets sold under agreements to +20,555 780,530 +2,189 +135,884 +241 +Segment assets +4,357 589,580 +institutions +Due to banks and other financial +(57,413) 6,493,075 +425,479 +97,672 +25,820 +336,073 3,248,475 +27,724 +27,668 +87,570 +6,288 +47 +42,925 +94 +794 +(35) +charged to consolidated results +Total other non-cash expenses +58 +8,607 +957 +375 +164 +7 +2,691 +580 +3,365 +468 +Depreciation and amortization +411 +195 +Premium deposits separated out from universal life and +investment-linked products +(5,886) +(5,654) +Less: Premium deposits of policies without significant +insurance risk transfer +692,288 +818,379 +2017 +856 +2018 +(in RMB million) +6. GROSS AND NET WRITTEN PREMIUMS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +214 +45,251 +95 +Gross written premiums and premium deposits +53,174 +19,424 +1,677 +19,532 +70,144 222,054 +166,392 +Segment equity +(43,776) 5,905,158 +62,171 +386,506 +27,192 +70,480 +2,131,139 265,929 3,026,421 +Segment liabilities +435,139 +6,935 +58,629 +175,914 +15,256 +6,288 +228 +38,973 +(13,637) 587,917 +7,518 +299 +3,056 +1,788 +4,858 +Capital expenditures +Other segment information: +57,267 +(13,382) 473,351 +31,658 +25,842 +19,509 +69,804 128,791 +160,450 +- Attribute to owners of the parent +- +50,679 +5,510 +11,814 +6,462 +(351) +(2,282) +operations +Interest expenses on non-banking +(1,736) +(31) +(3) +(91) +(562) +(14) +(303) +(743) +(61) +Impairment loss of other +assets +(3,735) +145 +(19) +1,728 +(580) (6,096) +(1,314) (11,167) +Income tax +Profit before tax +(7,158) (21,601) +(1,689) +(470,992) (188,363) (152,808) +Total expenses +(3) +(453) +(120) +(20,642) +Other expenses +(580) (6,096) +(91) +(351) +(2,282) +Including: Financial costs +(352) +50,671 18,899 30,157 +(14,528) (5,527) (6,968) +4,255 +35,725 +Interest revenue from non-banking +147,386 +(682) +148,068 +Interest revenue from banking operations +6,728 +20 +operations +6,226 +Reinsurance commission revenue +572,990 +204 +188,219 +384,567 +Net earned premiums +(14,625) +482 +4,292 +67,892 +441 +non-insurance operations +Fees and commission income from +(1,903) +18 +1,038 +112 +44 +7,792 +33 +from non-banking operations +Including: Inter-segment interest income +88,376 +2,019 +356 +7,067 +2,809 +658 +(1,047) (13,577) +4,975 +(1,018) +1,309 +Accounts receivable +318,236 +2 +4,205 305,986 +8,043 +statutory deposits for insurance +operations +52,886 +Balances with the Central Bank and +(20,132) +25,159 +32,681 +30,568 +8,594 +37,844 193,448 +175,729 +483,891 +other financial institutions +14,470 +(864) 72,061 +62,990 +513,706 +Equity investments +19,349 +123,395 +33,459 +133,425 800,539 +4,260 +1,261,019 +(3,149) 1,660,864 +1,660,420 +3,593 +Loans and advances to customers +112,028 +112,028 +Finance lease receivable +Fixed maturity investments +2,579 +Cash and amounts due from banks and +and +elimination +3,953 +13,449 +13,307 +35,658 +Attribute to owners of the parent +99,978 +(453) +2,043 +(1,314) (11,167) +(2,135) (5,676) (8,654) 15,917 (21,665) +(22,397) 25,178 (839,830) +9,391 20,250 (2,182) 134,740 +(1,888) (3,912) (465) (34,762) +16,338 (2,647) +2,123 +3,957 +23,189 +13,372 +36,143 +Profit for the year +(456) +7,503 +Total +7,108 +Annual Report 2018 +Fintech & +Healthtech +Trust Securities management +Banking +Other asset +Other +businesses +Property +and +casualty +insurance +insurance +16,270 (2,700) 89,088 +(in RMB million) +Life and +The segment analysis as at 31 December 2017 and for the year then ended is as follows (continued): +5. SEGMENT REPORTING (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 213 +health +2,983 +225 +Annual Report 2018 +Management fee from investment-linked products and +13,756 +2017 +2018 +18,268 +Sales revenue +(2,701) +(1,212) +(2,145) +656 +2017 +3,271 +(28,284) +(137) +120 +2,462 +- +(199) +11,213 +from investment contracts +1,000 +3,588 +Expressway toll fee. +8,725 +Others +2,694 +121 +Income from customer loyalty service +1,256 +416 +Income from guarantees +5,753 +12,749 +7,829 +4,151 +Finance lease income +Consulting income +595 +679 +Annuity management fee +1,161 +1,195 +2,557 +(28,688) +(120) +(12,150) +Assets +31 December 2018 +Others +Stock index options +Gold derivative instruments +Currency forwards and swaps +Interest rate swaps +(in RMB million) +Others +Gold derivative instruments +Stock index options +Currency forwards and swaps +Interest rate swaps +(in RMB million) +22. DERIVATIVE FINANCIAL INSTRUMENTS +Ping An Insurance (Group) Company of China, Ltd. +47,597 +69,793 +1,536 +2,334 +Liabilities +Fair value +Nominal amount +Fair value +(191) +1,677 +2017 +676 +3 +16 +5,398 +- +2,670 +8,212 +56,020 +12,147 +2,729,192 +438,417 +2,273 +7,622 +12,013 +- +28,051 +1,564,617 +459,542 +Nominal amount +6,898 +1,350 +49,892 +218 +427,243 +(9,415) +436,658 +23,873 +23,873 +Interest credited to policyholder contract deposits +197,626 +409 +197,217 +Increase in policyholders' reserves +13,129 +13,129 +Policyholder dividends +27,709 +27,709 +Maturities and survival benefits +7,371 +7,371 +Annuities +(2) +20,519 +2018 +Gross +Reinsurers' share +Gross +(in RMB million) +2017 +439,596 +(10,108) +449,704 +15,654 +116,435 +(7,065) +123,500 +Property and casualty insurance claims +307,507 +(2,064) +(979) +16,633 +Short term life insurance claims +309,571 +Long term life insurance contract benefits +Net +Reinsurers' share +(in RMB million) +20,519 +Surrenders +137,016 +22,725 +22,725 +Annuities +21,539 +21,539 +154,608 +(9,743) +164,351 +Net +Reinsurers' share +Gross +Surrenders +Claims and claim adjustment expenses +(in RMB million) +2018 +(1) +12. CLAIMS AND POLICYHOLDERS' BENEFITS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Maturities and survival benefits +22,186 +22,186 +Policyholder dividends +(9,824) +146,840 +Claims and claim adjustment expenses +Net +Reinsurers' share +Gross +(in RMB million) +2017 +439,596 +43,813 +(10,108) +17,407 +17,407 +Interest credited to policyholder contract deposits +184,686 +(365) +185,051 +Increase in policyholders' reserves +16,445 +16,445 +449,704 +44,711 +65,159 +2,300 +31 December 2017 +Investment in subsidiaries, associates and jointly controlled entities +620 +573 +Income from precious metal transactions +525 +769 +Gain on disposals of loans and advances +640 +958 +Derivative financial instruments +3,452 +Available-for-sale financial assets +(358) +121 +Loans and receivables +Financial assets at amortized cost +2,569 +(199) +3,069 +2,324 +Debt financial assets at fair value through other +comprehensive income +16,736 +24,184 +- Held-to-maturity +- Available-for-sale +Fixed maturity investments +(in RMB million) +(4) IMPAIRMENT LOSSES +Financial liabilities at fair value through profit or loss +- Wealth management investments and other investments +Financial assets designated at fair value through profit or loss +Derivative financial instruments +Stocks +- Funds +Bonds +Financial assets at fair value through profit or loss +(in RMB million) +(3) UNREALIZED (LOSSES)/GAINS +10. INVESTMENT INCOME (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 217 +Annual Report 2018 +7,615 +Financial assets at fair value through profit or loss +2017 +2018 +63,725 +31,974 +Total investment income +(2,701) +3,271 +(28,284) +24,184 +7,615 +38,971 +52,643 +2017 +2018 +Impairment losses +Unrealized gains +Realized gains from disposal +Net investment income +(in RMB million) +10. INVESTMENT INCOME +Ping An Insurance (Group) Company of China, Ltd. +(1) NET INVESTMENT INCOME +(in RMB million) +2018 +2017 +(in RMB million) +(2) REALIZED GAINS FROM DISPOSAL +38,971 +52,643 +(3,456) +2,757 +3,743 +1,362 +16,533 +- Loan and receivables +Debt financial assets at fair value through profit or loss +Operating lease income from investment properties +Interest expenses on assets sold under agreements to repurchase +and placements from banks and other financial institutions +10,291 +Other net investment income +Available-for-sale financial assets +comprehensive income +Equity financial assets at fair value through other +2,659 +22,076 +Equity financial assets at fair value through profit or loss +Dividend income +35,649 +Equity investments +Available-for-sale +Total +92,951 +6,882 +7,614 +92,414 +85,337 +(14) +(196) +92,428 +85,533 +959 +92,428 +84,574 +31 December 2017 +31 December 2018 +Premium receivables, net +Property and casualty insurance +Life insurance +Premium receivables, net +Less: Provision for doubtful receivables +99,296 +31 December 2018 +69,793 +31 December 2017 +31 December 2018 +Annual Report 2018 +224 +Over 1 year +Over 3 months but within 1 year. +Within 3 months +(in RMB million) +An aging analysis of premium receivables is as follows: +The credit terms of premium receivables granted are generally from one to six months, and non-interest +bearing. +Premium receivables +45,694 +34,236 +50,735 +11,458 +16,415 +45,694 +67,150 +(1,903) +(2,643) +47,597 +67,150 +Net +(in RMB million) +Total +31 December 2017 +31 December 2018 +Surplus reserve deposits with the Central Bank +Fiscal deposits with the Central Bank +· Statutory reserve deposits with the Central Bank for +banking operations-Foreign Currencies +- +Statutory reserve deposits with the Central Bank for +banking operations-RMB +Statutory reserve deposits with the Central Bank for banking +operations +(in RMB million) +19. BALANCES WITH THE CENTRAL BANK +As at 31 December 2018, cash and amounts due from overseas banks and other financial institutions +amounted to RMB16,187 million (31 December 2017: RMB20,306 million). +As at 31 December 2018, cash and amounts due from banks and other financial institutions of RMB5,446 +million (31 December 2017: RMB4,506 million) were restricted from use. +As at 31 December 2018, the provision for impairment losses of placements with banks and other financial +institutions measured at fair value through other comprehensive income is RMB16 million. +60,415 +74,434 +3,756 +60,415 +2018 +(in RMB million) +11. OTHER REVENUES AND OTHER GAINS +229,525 +271,259 +266,802 +6,458 +Stocks and others +Net +Less: Provision for impairment losses +Gross +Bills +Bonds +(in RMB million) +20. FINANCIAL ASSETS HELD UNDER RESOLD AGREEMENTS +For the year ended 31 December 2018 +21. PREMIUM RECEIVABLES +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 223 +Annual Report 2018 +In accordance with relevant regulations, subsidiaries of the Group engaged in bank operations are required +to place mandatory reserve deposits with the People's Bank of China (the 'PBC') for customer deposits in +both local currency and foreign currencies. As at 31 December 2018, the mandatory deposits are calculated +at 12% (31 December 2017: 15%) of customer deposits denominated in RMB and 5% (31 December 2017: 5%) +of customer deposits denominated in foreign currencies. Mandatory reserve deposits are not available for +use by the Group in its day to day operations. +305,986 +1,829 +2,071 +273,513 +32,898 +41,917 +4,457 +FINANCIAL STATEMENTS +Long term life insurance contract benefits +223,067 +Short term life insurance claims +70,678 +(21) +(172) +60,436 +70,850 +54,512 +5,924 +2,239 +68,611 +Total +Measured at fair value through other comprehensive income: +Placements with other financial institutions +Net +Less: Provision for impairment losses +Gross +Placements with other financial institutions +Placements with banks +Measured at amortized most: +(in RMB million) +Details of placements with banks and other financial institutions are as follows: +31 December 2017 +516 +31 December 2018 +3,229,703 +3 +1,972 +50,663 +1,852 +61,788 +100 +15,848 +535,465 +14,107 +473,565 +1,351,287 +1,035,712 +Fair value +Nominal amount +Fair value +Nominal amount +Liabilities +Assets +31 December 2017 +21,911 +2,052,213 +22,247 +483,891 +457,524 +60,415 +89,088 +107,404 +2017 +2018 +Annual Report 2018 +222 +Diluted earnings per share (in RMB) +diluted earnings per share +Weighted average number of ordinary shares for +Assumed vesting of share purchase scheme +- +Adjustments for: +Weighted average number of ordinary shares in issue +Weighted average number of ordinary shares (million shares) +Profit attributable to owners of the parent +Earnings (in RMB million) +Diluted earnings per share was computed by dividing the adjusted profit attributable to the equity holders +of the Company based on assuming conversion of all dilutive potential shares for the year by the adjusted +weighted average number of ordinary shares in issue. The shares granted by the Company under the share +purchase scheme (Note 41) have potential dilutive effect on the earnings per share. +(2) DILUTED +As at 31 December 2018, 417 million (31 December 2017: 417 million) shares were held by the consolidated assets management +scheme. +17,834 +17,837 +29 +26 +74,434 +257,398 +199,238 +161,850 +178,833 +4,228 +5,019 +31 December 2017 +31 December 2018 +19,373 +2 +Placements with banks and other financial institutions +Term deposits +Cash on hand +(in RMB million) +18. CASH AND AMOUNTS DUE FROM BANKS AND OTHER FINANCIAL +INSTITUTIONS +Ping An Insurance (Group) Company of China, Ltd. +4.99 +17,863 +6.01 +17,863 +Due from banks and other financial institutions +(i) +6 +1 +1,705,186 +1,915,951 +127,300 +172,581 +140,929 +172,029 +152,865 +182,363 +303,628 +473,295 +129,844 +153,745 +835,864 +14,756 +761,938 +31 December 2017 +31 December 2018 +Gross +Others +Vehicle loans +Add: Interest receivable +Property mortgages +6,237 +Net +226 +309,297 +As at 31 December 2018, discounted bills with a carrying amount of RMB4,178 million (31 December 2017: +RMB3,467 million) were pledged for amounts due to the Central Bank. +As at 31 December 2018, the provision for impairment losses of loans and advances to customers measured +at fair value through other comprehensive income is RMB154 million (refer to Note 25.(6)). +1,660,864 +1,929,842 +61,687 +41,702 +19,985 +Carrying amount +Subtotal +Discounted bills +Loans +Corporate customers +Measured at fair value through other comprehensive income: +1,660,864 +1,868,155 +(44,322) +(54,033) +Less: Provision for impairment losses +Credit cards +New generation loan +Individual customers +8,835 +9,112 +5,929 +6,325 +31 December 2017 +31 December 2018 +24. FINANCE LEASE RECEIVABLE +Reinsurers' share of policyholders' reserves +Reinsurers' share of claim reserves +Reinsurers' share of unearned premium reserves +(in RMB million) +23. REINSURERS' SHARE OF INSURANCE LIABILITIES +17,950 +1,937,595 +16,192 +1,590,440 +29 +176 +2 +1,234 +869 +16,671 +15,633 +Discounted bills +Loans +Corporate customers +Measured at amortized cost: +(1) ANALYSED BY CORPORATE AND INDIVIDUAL +(in RMB million) +25. LOANS AND ADVANCES TO CUSTOMERS +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +4 +Ping An Insurance (Group) Company of China, Ltd. 225 +The Group's long-term receivables are financial leases receivable to offset the net unrealized financial gains. +165,214 +(1,682) +113,710 +167,783 +(2,569) +Finance lease receivable, net of unearned finance income +Less: Provision for impairment losses +31 December 2017 +31 December 2018 +(in RMB million) +Annual Report 2018 +17,837 +112,028 +(417) +6,310 +Cost of sales +40,814 +Loan loss provisions, net of reversals +581 +Provision for doubtful debts, net +1,709 +52,105 +2,394 +2,898 +4,385 +5,053 +1,233 +1,231 +23,873 +17,407 +64,071 +65,904 +2017 +4,325 +Auditors' remuneration +- +annual audit, half-year review and +Annual Report 2018 +220 +64,071 +65,904 +1,794 +1,854 +Others +14,006 +14,148 +2018 +Retirement benefits, social security contributions and +welfare benefits +49,902 +Wages, salaries and bonuses +2017 +2018 +(in RMB million) +(2) EMPLOYEE COSTS +80 +85 +quarterly agreed-upon procedures +48,271 +Ping An Insurance (Group) Company of China, Ltd. +Impairment loss on other assets +Amortization of intangible assets +(in RMB million) +13. NET IMPAIRMENT LOSSES ON FINANCIAL ASSETS +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 219 +Annual Report 2018 +427,243 +(9,415) +436,658 +106,286 +(7,796) +114,082 +Property and casualty insurance claims +12,754 +308,203 +17,834 +(1,094) +(525) +13,279 +Accounts receivables +Loans and advances to customers +2018 +145 +Depreciation of property and equipment +Depreciation of investment properties +investment contract reserves +Interest expenses on policyholder contract deposits and +Employee costs (Note 14. (2)) +(in RMB million) +(1) PROFIT BEFORE TAX IS ARRIVED AT AFTER CHARGING THE FOLLOWING ITEMS: +14. PROFIT BEFORE TAX +52,105 +Net impairment losses on financial investments +1,212 +Placements with banks and other financial institutions +1,047 +Others +Loan commitments +Finance lease receivables +5,244 +676 +Debt financial assets at fair value through other comprehensive income +Financial assets at amortized cost +43,657 +(94) +15. INCOME TAX +218 +2018 +Basic earnings per share is calculated by dividing the profit attributable to owners of the parent by the +weighted average number of ordinary shares in issue during the year excluding ordinary shares purchased +by the Group. +(1) BASIC +17. EARNINGS PER SHARE +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 221 +Annual Report 2018 +On 12 March 2019, the Board of Directors of the Company approved the Resolution of the Profit Appropriation Plan for 2018, +agreeing to declare a final cash dividend of RMB1.10(tax inclusive) per share for 2018. It was not recognized as a liability as at 31 +December 2018. +On 21 August 2018, the Board of Directors of the Company approved the Resolution of the Profit Appropriation Plan for Interim +Dividend of 2018, and declared an interim cash dividend of RMB0.62 (tax inclusive) per share for 2018. The amount of the interim cash +dividend for 2018 would be RMB11,334 million. +On 23 May 2018, the above profit appropriation plans in (i) and (ii) were approved by the shareholders of the Company at the annual +general meeting. +On 26 April 2018, the Board of Directors of the Company approved the Resolution of 30th Anniversary Special Dividend, agreeing +to declare a cash dividend in the amount of RMB0.20 (tax inclusive) per share based on the total shares of 18,280,241,410. The total +amount of the 30th Anniversary Special Dividend was RMB3,656 million. +On 20 March 2018, the Board of Directors of the Company approved the Resolution of the Profit Appropriation Plan for 2017, +agreeing to declare a cash dividend in the amount of RMB1.00 (tax inclusive) per share based on the total shares of 18,280,241,410 for +2017. The total amount of the cash dividend for 2017 was RMB18,280 million. +(iv) +(iii) +(ii) +(i) +9,140 +11,334 +2018 +2017 +Profit attributable to owners of the parent (in RMB million) +Basic earnings per share (in RMB) +Weighted average number of ordinary shares in issue +(417) +assets management scheme (i) +(in RMB million) +Weighted average number of shares held by the consolidated +(26) +(29) +purchase scheme +Weighted average number of shares held by the share +RMB0.62 (2017: RMB0.50) per ordinary +18,280 +Issued ordinary shares as at 1 January +Weighted average number of ordinary shares in issue (million shares) +2017 +2018 +4.99 +6.02 +89,088 +17,837 +Weighted average number of ordinary shares in issue (million shares) +107,404 +18,280 +3,656 +17,834 +- +Adjustments in respect of current income tax of previous years +Income not subject to tax +Expenses not deductible for tax +Tax at the applicable tax rate of 25% (2017: 25%) +Profit before tax +(in RMB million) +Reconciliation between tax expense and the product of accounting profit multiplied by the applicable tax +rate of 25% (2017: 25%) is as follows: +Certain subsidiaries enjoy tax preferential treatments. These subsidiaries are not material to the Group. +Except for those subsidiaries enjoying tax preferential treatments, the applicable corporate income tax rate +of the Group for 2018 was 25%. +42,699 +Income tax per consolidated statement of income +(8,896) +(199) +(336) +- Adjustments in respect of current income tax of previous years +Deferred income tax +43,857 +2017 +30th Anniversary Special Dividend declared in 2018- RMB0.20 (ii) +2018 interim dividend +share (iii) +Current income tax +51,135 +Charge for the year +(8,100) +2018 +34,762 +163,151 +10,054 +18,280 +2017 +2018 +2017 +(in RMB million) +16. DIVIDENDS +Taxes for taxable income attained from outside of PRC are measured at the tax rates under local and PRC +law, regulations and conventions. The income tax credited by the Group is verified by official tax bureau. +34,762 +42,699 +(199) +2017 final dividend declared in 2018- RMB1.00 (2016 final dividend +declared in 2017: RMB0.55) per ordinary share (i) +40,788 +(13,574) +(13,527) +(336) +14,850 +15,774 +134,740 +33,685 +Xi'an Languang Meidu Enterprise Management Service Ltd. +49.79% +351 +571 +(4) +992 +837 +Wuhan DAJT Property Development Co., Ltd. +24.92% +1,295 +5,069 +(266) +48.90% +993 +31,486 +Others +22,383 +15,934 +5,069 +4,755 +25,758 +(6) +(6) +874 +Subtotal +4,034 +1 +1,299 +20,097 +48.85% +19.73% +Others +14,477 +(6) +14,293 +9,472 +2,468 +26,233 +(98) +882 +Subtotal +63,824 +39,488 +123,409 +(1,318) +(766) +2,589 +Jointly controlled entities +Yunnan KunYu Highway Development Co., Ltd. +('Kunyu Highway') +1,147 +(403) +744 +509 +49.94% +Nanjing Mingwan Property Development Co., Ltd. +2,174 +(49) +2,125 +Beijing ZhaoTai Property Development Co., Ltd. +(6) +112 +Investments in associates and jointly controlled entities +23.88% +240 +(27) +213 +(348) +48.76% +120 +(8) +44.78% +Shanxi Taichang +746 +13 +759 +83 +29.85% +Beijing-Shanghai Railway +6,300 +6,300 +198 +39.18% +Lufax +9,182 +2,814 +11,996 +43.76% +Foshan Huatai Property Development Co., Ltd. +609 +908 +138 +261 +1,734 +(5) +Veolia Liuzhou +86,207 +44,557 +24,131 +154,895 +(1,324) +(772) +4,323 +234 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +32. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +(CONTINUED) +The Group's investments in the principal associates and jointly controlled entities as at 31 December 2017 +are as follows: +2017 +As at +1 January +Additional +investment +Increase/ +(Decrease) in +current year +Provision +balance +As at +as at +Change of +provision in +31 December +31 December +current Year +Cash +dividends in +current Year +Proportion of +ordinary +shares held by +the Group (%)(i) +(in RMB million) +Associates +Veolia Kunming +Veolia Yellow River +266 +13,868 +' +11.94% +821 +44.78% +29.85% +Beijing-Shanghai High-Speed Railway Equity Investment +Scheme (Beijing-Shanghai Railway') +6,300 +Lufax Holding Ltd.('Lufax') +11,996 +8,880 +6,300 +20,876 +305 +35 +62 +39.19% +Foshan Huatai Property Development Co., Ltd. +1,046 +(1,046) +414 +1114 +Massive Idea Investments Limited +840 +54 +894 +36.65% +Guangzhou Jinglun Property Development Co., Ltd. +510 +(11) +41.14% +499 +(23) +12 +Cash +dividends in +current Year +1,046 +Proportion of +ordinary +shares held by +the Group (%)(i) +(in RMB million) +Associates +Veolia Water (Kunming) Investment Co., Ltd. +('Veolia Kunming') +Veolia Water (Yellow River) Investment Co., Ltd. +("Veolia Yellow River') +Veolia Water (Liuzhou) Investment Co., Ltd. +10 +261 +13 +('Veolia Liuzhou') +124 +Shanxi Taichang Expressway Co., Ltd. ('Shanxi Taichang') +30 +291 +1 +(36) +23.88% +213 +(4) +209 +(395) +48.76% +112 +539 +262 +759 +39.92% +Shenzhen Jinzheng Science & Technology Co., Ltd. +1,664 +Jiangsu Dezhan Investment Co., Ltd. +2,001 +114 +2,115 +23.65% +Zhongan Online Property & Casualty Co., Ltd. +1,755 +(170) +1,585 +10.21% +Beijing Beiqi Penglong Automobile Service Co., Ltd. +1,415 +114 +38.81% +1,529 +39.18% +China Yangtze Power Co., Ltd. +13,973 +258 +14,231 +China Traditional Chinese Medicine Holdings Co., Ltd. +2,175 +80 +2,255 +25 +673 +4.47% +57 +102 +1,173 +(17) +1,190 +(753) +911 +(766) +(766) +6.00% +Xuhui Holdings Co., Ltd. +2,889 +421 +3,310 +156 +9.56% +Ping An Healthcare and Technology Co., Ltd. +('Ping An Good Doctor') +15,710 +2,160 +17,870 +Ping An Medical and Healthcare Management Co., Ltd. +181 +4,418 +4,599 +OneConnect Financial Technology Co., Ltd. ('OneConnect') +689 +2,418 +3,107 +39.27% +38.54% +39.87% +Shenzhen China Merchants-Ping An Asset Management +Co., Ltd. +China Fortune Land Development Co., Ltd. +29.34% +390 +793 +2,944 +989 +333 +Beijing-Shanghai Railway +The PRC +The PRC +Railway investment +Yes +16,001 +791 +775 +Jointly controlled entities +Kunyu Highway +5,997 +Kunming +Expressway operation +Yes +1,623 +64 +174 +14 +The financial information summary of the Group's principal associates and jointly controlled entities as at +year end of 2017 are as follows: +Name of the invested entity +Place of +business +Place of +incorporation +Significant to +the Group's +Total assets +as at +Total +liabilities +Kunming +Yes +Expressway operation +Taiyuan +Veolia Kunming +Kunming +Hong Kong +Water plant operation +Yes +1,317 +9 +74 +64 +Veolia Yellow River +Lanzhou +Hong Kong +Water plant operation +Yes +773 +3 +(19) +(21) +Veolia Liuzhou +Liuzhou +Hong Kong +Water plant operation +Yes +305 +3 +18 +14 +Shanxi Taichang +Taiyuan +Principal activities +Associates +operation +as at +31 December +Expressway operation +Yes +6,272 +3,340 +1,033 +346 +Beijing-Shanghai Railway +The PRC +The PRC +Railway investment +Yes +16,001 +519 +Taiyuan +503 +Kunyu Highway +Kunming +Kunming +Expressway operation +Yes +1,992 +85 +1,733 +1,070 +The Group has no significant contingent liabilities relating to the associates and jointly controlled entities +listed above. +(i) The proportion of ordinary shares, as shown in the above table, is the multiplication of the proportion of shares held in each holding +layer. +236 +Change of +provision in +current Year +Jointly controlled entities +Taiyuan +Shanxi Taichang +12 +Total +revenue in +current year +Net profit/ +(loss) in +current year +Associates +Veolia Kunming +Kunming +Hong Kong +Water plant operation +Yes +1,157 +48 +66 +58 +Veolia Yellow River +Lanzhou +Hong Kong +Water plant operation +Yes +806 +1 +(24) +(27) +Veolia Liuzhou +Liuzhou +Hong Kong +Water plant operation +Yes +260 +1 +16 +31 December +Massive Idea Investments Limited +Net profit/ +(loss) in +current year +Total +liabilities +as at +31 December +1,190 +38.81% +Jiangsu Dezhan Investment Co., Ltd. +1,974 +27 +2,001 +23.65% +Zhongan Online Property & Casualty Co., Ltd. +848 +907 +1,755 +10.21% +Beijing Beiqi Penglong Automobile Service Co., Ltd. +20 +723 +(245) +1,415 +134 +39.18% +Others +8,516 +3,750 +2,027 +14,293 +(98) +138 +Subtotal +30,813 +937 +1,170 +Co., Ltd. +Shenzhen China Merchants-Ping An Asset Management +47 +840 +36.65% +Guangzhou Jinglun Property Development Co., Ltd. +523 +(13) +510 +39.92% +Shenzhen Jinzheng Science & Technology Co., Ltd. +1,648 +16 +1,664 +6.00% +Xuhui Holdings Co., Ltd. +2,889 +2,889 +9.56% +Ping An Good Doctor +15,710 +15,710 +46.20% +Ping An Medical and Healthcare Management Co., Ltd. +181 +181 +44.33% +OneConnect +689 +689 +44.30% +10,720 +Total +revenue in +current year +22,291 +(446) +Subtotal +18,142 +3,664 +577 +22,383 +285 +Investments in associates and jointly controlled entities +48,955 +14,384 +22,868 +86,207 +(446) +838 +15,934 +Annual Report 2018 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +32. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +(CONTINUED) +The financial information summary of the Group's principal associates and jointly controlled entities as at +year end of 2018 are as follows: +Name of the invested entity +Place of +business +Place of +incorporation +Significant to +the Group's +Total assets +as at +Principal activities +operation +31 December +Ping An Insurance (Group) Company of China, Ltd. 235 +(65) +2,664 +13,335 +553 +Jointly controlled entities +Kunyu Highway +1,243 +(96) +1,147 +Nanjing Mingwan Property Development Co., Ltd. +1,689 +485 +2,174 +Beijing ZhaoTai Property Development Co., Ltd. +1,243 +56 +1,299 +Wuhan DAJT Property Development Co., Ltd. +632 +205 +837 +Xi'an Languang Meidu Enterprise Management Service Ltd. +1,000 +(8) +992 +285 +49.94% +48.90% +24.95% +49.79% +48.90% +Others +63,824 +31 December +2,142 +As at +31 December +2,394 +5,537 +2,778 +134 +10,843 +19,663 +28,704 +12,708 +433 +61,508 +Past due loans refer to the loans with either principal or interest being past due by one day or more. +(5) ANALYSED BY REGION +31 December 2018 +Secured by monetary assets +31 December 2017 +Eastern China +Amount +% +Amount +% +588,065 +29.74% +540,755 +31.71% +Southern China +840,288 +42.49% +637,393 +(in RMB million) +37.38% +19,060 +4,974 +17,972 +23,314 +8,973 +1,684 +51,943 +(in RMB million) +Unsecured +Guaranteed +31 December 2017 +Within 3 months +3 months to 1 year +1 to 3 years +More than 3 years +146 +Total +6,289 +Annual Report 2018 +104 +16,516 +5,585 +6,641 +2,814 +49 +15,089 +Secured by collateral +Secured by mortgages +3,703 +10,237 +7,981 +Western China +184,593 +9.33% +2017 +Collectively +assessed +Total +Measured at amortized cost: +As at 31 December 2017/31 December 2016 +44,322 +8,445 +31,780 +40,225 +Change in accounting policy (Note 2) +3,387 +As at 1 January 2018/1 January 2017 +47,709 +Individually +assessed +8,445 +40,225 +Charge for the year +43,557 +30,379 +10,435 +40,814 +Write-off and transfer during the year +(46,409) +(27,820) +(11,582) +(39,402) +Recovery of loans written off previously +9,356 +31,780 +2018 +(in RMB million) +(6) LOAN LOSS PROVISION +190,016 +11.14% +Northern China +298,178 +15.08% +285,757 +16.76% +Offshore business +66,514 +3.36% +51,265 +3.01% +Gross +1,977,638 +100.00% +1,705,186 +100.00% +Add: Interest receivable +6,237 +Less: Loan allowance +(54,033) +Carrying amount +1,929,842 +(44,322) +1,660,864 +228 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +25. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +8,256 +139 +1,071 +4,441 +Others +89,501 +107,865 +Subtotal of loans. +781,923 +835,864 +Discounted bills +41,702 +14,756 +Subtotal of corporate customers +823,625 +850,620 +Individual customers +48,107 +Gross +Less: Provision for impairment losses +Carrying amount +1,929,842 +(3) ANALYSED BY TYPE OF COLLATERAL HELD OR OTHER CREDIT ENHANCEMENTS +1,154,013 +854,566 +1,977,638 +1,705,186 +6,237 +(54,033) +(44,322) +1,660,864 +(in RMB million) +Unsecured +Add: Interest receivable +45,403 +Construction +135,938 +25. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +(2) ANALYSED BY INDUSTRY +(in RMB million) +Corporate customers +Agriculture, husbandry and fishery +Extraction (heavy industry) +31 December 2018 +31 December 2017 +5,837 +9,291 +41,140 +58,048 +Manufacturing (light industry) +119,845 +141,976 +Energy +21,745 +25,854 +Transportation and communication +39,131 +53,274 +Commercial +101,039 +91,746 +Real estate +176,016 +163,765 +Social service, technology, culture and sanitary industries +142,266 +Guaranteed +1,637 +Secured by collateral +775,467 +(4) AGING ANALYSIS OF PAST DUE LOANS BY PASS DUE DAYS +31 December 2018 +(in RMB million) +Within 3 months 3 months to 1 year +1 to 3 years +More than 3 years +Total +Unsecured +Guaranteed +9,817 +7,140 +1,275 +1,119 +25. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +19,351 +4,610 +2,924 +266 +9,290 +Secured by collateral +Secured by mortgages +4,060 +7,123 +3,703 +160 +15,046 +Secured by monetary assets +2,605 +1,490 +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +200,873 +31 December 2017 +592,717 +227,376 +Secured by mortgages +Secured by monetary assets +Subtotal +671,915 +599,210 +287,681 +271,127 +1,935,936 +1,690,430 +Discounted bills +Gross +41,702 +14,756 +1,977,638 +1,705,186 +Add: Interest receivable +6,237 +Less: Provision for impairment losses +(54,033) +(44,322) +Carrying amount +1,929,842 +1,660,864 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 227 +31 December 2018 +1,859 +3,496 +Unwinding of discount of impairment +3,115 +2 +31 December 2017 +1,628,508 +239,351 +465,191 +43,588 +2,376,638 +31 December 2017 +1,243,768 +221,871 +99,068 +1,628,508 +31 December 2017 +7,174 +638,859 +384,844 +1,628,508 +471,018 +1,157,490 +1,628,508 +Note: Unlisted debt securities include those traded on the Chinese interbank market and those not publicly traded. +During 2013, the Group's subsidiary Ping An Bank Co., Ltd. ("Ping An Bank") reclassified bonds with a fair +value of RMB91,675 million from available-for-sale financial investments to held-to-maturity financial assets +reflecting its positive intention and ability to hold them until maturity. As at 31 December 2017, the carrying +amount of these bonds was RMB44,060 million while the corresponding fair value was RMB43,226 million. +These financial investments are reclassified to the financial assets at amortized cost under IFRS 9. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +31. EQUITY INVESTMENTS +(in RMB million) +Security investment funds +Equity securities +604,805 +2018 +Listed +Unlisted +Finance bonds +Corporate bonds +1,722 +222,639 +For the equity investments which are not held for trading but for long term investments, the Group has +irrevocably elected them at initial recognition to recognize in this category. +Due to the increase of shareholding of a stock investment in the reporting period, the Group became to +have significant influence over the investee, so the stock investment in the investee was changed from an +equity investment designated as FVOCI to an investment in associates and accounted for using the equity +method. The carrying amount upon transfer was RMB13,973 million. The dividend income recognized for +the year was RMB673 million, and the accumulated other comprehensive income of RMB1,715 million has +been transferred to retain profits. There is no other material disposal of equity financial assets at fair value +through other comprehensive income in the current year. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 231 +FINANCIAL STATEMENTS +232 +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +29. EQUITY FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER +COMPREHENSIVE INCOME (CONTINUED) +The dividends income of equity financial assets at fair value through other comprehensive income +recognized during the year are as follows: +(in RMB million) +Stocks +Preferred shares +Unlisted equity investments +30. FIXED MATURITY INVESTMENTS +(in RMB million) +Bonds (1) +Asset management schemes +Debt schemes and trust schemes +Wealth management products +(1) BONDS +(in RMB million) +Held-to-maturity +Available-for-sale, at fair value +Carried at fair value through profit or loss +Loans and receivables +(in RMB million) +Government bonds +Other equity investments +220,917 +31 December 2017 +276,916 +276,916 +31 December 2017 +236,228 +126 +9,475 +17,505 +263,334 +Listed +77,059 +Unlisted +186,275 +263,334 +Note: Unlisted equity securities include those not traded on stock exchanges, which are mainly open-ended funds with public market price +quotation. +340 +Annual Report 2018 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +32. INVESTMENTS IN ASSOCIATES AND JOINTLY CONTROLLED ENTITIES +The Group's investments in the principal associates and jointly controlled entities as at 31 December 2018 +are as follows: +2018 +Provision +As at +Additional +1 January +investment +Increase/ +(Decrease) in +current year +balance +Ping An Insurance (Group) Company of China, Ltd. 233 +276,576 +Designated at fair value through profit or loss +Held for trading +263,334 +630,676 +(1) SECURITY INVESTMENT FUNDS +(in RMB million) +Available-for-sale, at fair value +Held for trading +Listed +Unlisted +31 December 2017 +56,935 +33,491 +90,426 +10,806 +79,620 +90,426 +(2) EQUITY SECURITIES +(in RMB million) +Available-for-sale, at fair value +Held for trading +31 December 2017 +259,938 +16,978 +276,916 +Listed +Unlisted +(3) OTHER EQUITY INVESTMENTS +(in RMB million) +Available-for-sale, at fair value +Available-for-sale, at cost +Carried at fair value through profit or loss +90,426 +as at +222,639 +66,682 +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +26. FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS +(in RMB million) +Bonds +Government bonds +Finance bonds +Corporate bonds +Funds +Stocks +Preferred shares +Unlisted equity investments +Debt schemes +FINANCIAL STATEMENTS +Wealth management investments +Listed +Unlisted +Total +31 December 2018 +40,833 +82,333 +46,201 +200,753 +89,640 +1,177 +57,544 +15,432 +230,846 +60,180 +Other investments +Ping An Insurance (Group) Company of China, Ltd. 229 +Annual Report 2018 +44,322 +allowances recognized as interest income +(675) +(659) +(659) +Others +495 +(96) +(56) +(152) +As at 31 December +54,033 +11,886 +32,436 +44,322 +Measured at fair value through other +comprehensive income +As at 31 December 2017/31 December 2016 +Change in accounting policy (Note 2) +54 +As at 1 January 2018/1 January 2017 +54 +Charge for the year +100 +As at 31 December +154 +As at 31 December 2018/31 December 2017 +54,187 +11,886 +32,436 +824,939 +1,722 +146,082 +824,939 +Bonds +Government bonds +Finance bonds +Corporate bonds +Margin accounts receivables +Wealth management investments +Listed +Unlisted +31 December 2018 +123,491 +69,598 +66,225 +16,751 +34,836 +(in RMB million) +310,901 +261,086 +310,901 +As at 31 December 2018, the total provision for impairment losses recognized in debt financial assets at fair +value through other comprehensive income is RMB1,180 million. +29. EQUITY FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER +COMPREHENSIVE INCOME +Equity financial assets at fair value through other comprehensive income comprise the following individual +investments: +(in RMB million) +Stocks +Preferred shares +Unlisted equity investments +Listed +Unlisted +31 December 2018 +154,235 +49,815 +28. DEBT FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER +COMPREHENSIVE INCOME +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +As at 31 December 2017, the Group held the investments of RMB21,786 million financial assets designated at +fair value through profit or loss. With the implementation of IFRS 9, following the tests on business model +and contractual cash flows characteristics, these financial assets became mandatorily measured at fair +value through profit or loss, therefore they were de-designated as measured at fair value through profit or +loss. +At 31 December 2018, the Group did not hold any financial assets designated at fair value through profit or +loss. +27. FINANCIAL ASSETS AT AMORTIZED COST +(in RMB million) +Bonds +Government bonds. +Finance bonds +Corporate bonds +Debt schemes +Wealth management investments +Other investments +Gross +Less: provision for impairment losses +Net +Listed +Unlisted +31 December 2018 +894,996 +497,233 +133,650 +301,971 +155,759 +104,847 +2,088,456 +(13,305) +2,075,151 +130,878 +1,944,273 +2,075,151 +230 +678,857 +Ping An Insurance (Group) Company of China, Ltd. +63,801 +H shares, par value +RMB1.00 per share +5,624 +1,142 +993 +(36) +(27) +(9) +(1,654) +(249) +- +(1,405) +2,898 +503 +1,629 +723 +233 +235 +12,895 +4,239 +674 +4,901 +918 +2,163 +As at 31 December 2018 +Disposals +78 +5,841 +14,103 +Net book value +Goodwill (i) +(in RMB million) +2017 +36. INTANGIBLE ASSETS (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 241 +Annual Report 2018 +60,981 +5,305 +9,040 +10,181 +9,751 +6,197 +20,507 +As at 1 January 2018 +58,450 +5,194 +9,407 +9,458 +11,326 +2,545 +20,520 +As at 31 December 2018 +Disposals of subsidiaries +Expressway +operating rights +Charge for the year +72,553 +Core deposits +Software +Prepaid land +premiums +Expressway +operating rights +Goodwill (i) +2018 +Accumulated amortization +As at 31 December 2018 +Disposals/decrease +Disposals of subsidiaries +Additions +Trademarks +Acquisitions of subsidiaries +Cost +(in RMB million) +36. INTANGIBLE ASSETS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +240 +The Group was still in the process of applying for title certificates for its buildings with a carrying amount +of RMB295 million as at 31 December 2018 (31 December 2017: RMB390 million). +40,143 +2,765 +2,935 +5,616 +As at 1 January 2018 +and others +Total +20,507 +11,035 +9,910 +15,082 +12,468 +3,538 +20,520 +(311) +(275) +(34) +(2) +(5,072) +(249) +(4,823) +4,040 +1,746 +445 +1,833 +1 +15 +73,876 +20 +9,544 +20 +9,714 +15,082 +10,669 +8,360 +As at 1 January 2018 +Prepaid land +premiums +Software +Core deposits +The Group was still in the process of applying for its prepaid land premium with a carrying amount of +RMB54 million as at 31 December 2018 (31 December 2017: RMB52 million). +As at 31 December 2018, prepaid land premiums with a carrying amount of RMB3,757 million (31 December +2017: RMB3,632 million) were pledged as collateral for long term borrowings amounting to RMB2,420 million +(31 December 2017: RMB2,304 million). +As at 31 December 2018, expressway operating rights with a carrying amount of RMB2,545 million (31 +December 2017: RMB5,711 million) were pledged as collateral for long term borrowings amounting to +RMB836 million (31 December 2017: RMB2,939 million). +63,017 +4,668 +8,922 +10,935 +9,338 +8,515 +20,639 +As at 1 January 2017 +242 +60,981 +9,040 +10,181 +9,751 +6,197 +20,507 +As at 31 December 2017 +Net book value +12,895 +4,239 +674 +4,901 +5,305 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +36. INTANGIBLE ASSETS (CONTINUED) +Total +Other +Autohome Inc. +Ping An E-wallet +Shanghai Gezhouba Yangming Property +Co., Ltd. +Beijing Shuangronghui Investment Co., Ltd. +Ping An Commercial Property Investment +Ping An Securities +Mayborn Group Limited +Shanghai Jahwa +Ping An Bank +(in RMB million) +Net book value +Less: Impairment losses +Total +Other +Autohome Inc. +Ping An E-wallet +Ping An Commercial Property Investment +Beijing Shuangronghui Investment Co., Ltd. +Shanghai Gezhouba Yangming Property +Co., Ltd. +Ping An Securities +Mayborn Group Limited +Shanghai Jahwa +Ping An Bank +(in RMB million) +(i) GOODWILL +918 +2,163 +(269) +(269) +(655) +(380) +(275) +Disposals +(2,949) +(77) +(2,872) +Disposals of subsidiaries +2,631 +1,448 +446 +594 +143 +74,849 +8,553 +9,268 +15,082 +10,075 +11,232 +20,639 +As at 1 January 2017 +Additions +Cost +Total +and others +Trademarks +As at 31 December 2017 +24,831 +20,507 +10,669 +(1,062) +(136) +(926) +2,394 +759 +328 +754 +181 +372 +11,832 +3,885 +346 +4,147 +737 +2,717 +As at 31 December 2017 +Disposals +Disposals of subsidiaries +Charge for the year +As at 1 January 2017 +Accumulated amortization +73,876 +9,544 +9,714 +15,082 +8,360 +3,996 +47,067 +3,176 +8,275 +8,513 +5,721 +As at 31 December 2018 +(1,508) +(360) +(909) +(191) +(48) +Disposals +(6) +1,466 +274 +20,162 +(2) +(4) +Disposals of subsidiaries +- +274 +Transfer from investment properties, net +561 +2,231 +1,237 +1,024 +5,053 +- +23,975 +Impairment losses +As at 1 January 2018 +49,323 +1,253 +6,407 +8,944 +28,767 +3,952 +As at 31 December 2018 +Net book value +As at 31 December 2018 +107 +(19) +19 +107 +21 +86 +(4) +(15) +19 +6 +15 +86 +Disposals +Charge for the year +As at 1 January 2018 +Charge for the year +1,265 +6,955 +7,197 +518 +Transfer of construction in progress +9,169 +1,884 +1,810 +4,507 +279 +689 +Additions +67,336 +3,176 +9,431 +13,553 +32,401 +8,775 +As at 1 January 2018 +Cost +Total +Construction +in progress +Motor +vehicles +and fixtures +Buildings +furniture +Leasehold +improvements +(in RMB million) +2,896 +4,030 +302 +(3,721) +4,745 +As at 1 January 2018 +73,405 +1,253 +7,894 +17,219 +37,366 +9,673 +Accumulated depreciation +As at 31 December 2018 +(5,183) +(86) +(3,352) +(1,137) +(299) +(309) +Disposals +(14) +(6) +(8) +Disposals of subsidiaries +2,097 +2,097 +properties, net +Transfer from/(to) investment +5 +Less: Impairment losses +25,118 +8,160 +(6) +(159) +Disposals +(86) +(180) +94 +Disposals of subsidiaries +118 +118 +4,385 +308 +(1,131) +1,976 +1,073 +Charge for the year +17,251 +1,167 +6,290 +6,057 +3,737 +As at 1 January 2017 +67,336 +3,176 +9,431 +1,028 +(210) +(1,506) +As at 31 December 2017 +8,160 +6,583 +25,118 +4,030 +107 +21 +86 +6 +15 +86 +6 +15 +86 +As at 1 January 2017 +As at 31 December 2017 +Net book value +As at 31 December 2017 +Charge for the year +As at 1 January 2017 +Impairment losses +20,162 +1,265 +6,955 +7,197 +4,745 +13,553 +32,401 +8,775 +Accumulated depreciation +57,480 +2,765 +4,102 +11,906 +30,974 +7,733 +As at 1 January 2017 +Cost +(in RMB million) +Total +in progress +Construction +Motor +vehicles +Equipment, +furniture and +fixtures +Buildings +Leasehold +improvements +2017 +35. PROPERTY AND EQUIPMENT (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 239 +Annual Report 2018 +47,067 +3,176 +Additions +6,583 +495 +3,064 +As at 31 December 2017 +(1,918) +(219) +(270) +(1,317) +(34) +(78) +Disposals +(185) +(185) +Disposals of subsidiaries +438 +(761) +1,199 +properties, net +Transfer from/(to) investment +(739) +85 +29 +625 +Transfer of construction in progress +11,521 +2,130 +Overseas listed +5,599 +233 +Net book value +Transfer from investment properties, net +1 January 2018 +Cost of shares held for +share purchase scheme +Share-based compensation expenses (ii) +Purchased (i) +As at 1 January 2018 +(in RMB million) +Movement of reserves relating to the Scheme is as follows: +The Company has adopted an employee share purchase scheme (the 'Scheme') for the key employees +(including executive directors and senior management) of the Company and its subsidiaries. Shares shall +be vested and awarded to the key employees approved for participation in the Scheme, subject to the +achievement of certain performance targets. +41. SHARE PURCHASE SCHEME +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +Value of +employee services +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic or +other losses as incurred by companies operating in the insurance, banking, trust, securities, futures, fund +businesses, finance lease and financial guarantee businesses. The Group's respective entities engaged in +such businesses would need to make appropriations for such reserves based on their respective year-end +profit or risk assets, the companies operating in the insurance should make appropriations for general +reserves based on 10% of net profit, the company operating in banking should make appropriations based +on 1.5% of risk assets, the company operating in securities should make appropriations based on 10% +of net profit, the companies operating in trust should make appropriations based on 5% of trust claim +reserves, the companies operating in futures should make appropriation based on 10% of net profit, and +the companies operating in fund should make appropriation based on 10% of fund management fees as +determined in accordance with PRC Accounting Standards, and based on the applicable PRC financial +regulations, in their annual financial statements. Such reserves are not available for dividend distribution or +transfer to share capital. +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +246 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 245 +Annual Report 2018 +18,280 +7,448 +18,280 +40. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +Total +(1,008) +(593) +714 +(603) +Purchased (i) +(248) +431 +(679) +As at 1 January 2017 +(289) +1,002 +(1,291) +As at 31 December 2018 +33 +33 +(277) +277 +Expired +Exercised +565 +(593) +(294) +565 +- +7,448 +Total +1 +1 +776 +1,636 +1,666 +10,832 +10,832 +Domestic listed +A shares, par value +RMB1.00 per share +31 December 2018 +1 January 2018 +(million shares) +39. SHARE CAPITAL +Other assets +Financial assets held under resold agreements +Other investments +Stocks +Funds +Bonds +120 +395 +Cash and amounts due from banks and other financial institutions +Financial assets at fair value through profit or loss +31 December 2017 +31 December 2018 +1,128 +(603) +- +952 +38,242 +40,108 +67,240 +40,108 +36,568 +66,922 +The fair values of the investment properties as at 31 December 2018 were estimated by the Group, based on +valuation performed by independent valuers. It falls under level 3 in the fair value hierarchy. +The rental income arising from investment properties for the year 2018 amounted to RMB3,743 million (2017: +RMB2,757 million), which is included in net investment income. +As at 31 December 2018, investment properties with a carrying amount of RMB9,338 million (31 December +2017: RMB7,666 million) were pledged as collateral for long term borrowings with a carrying amount of +RMB5,133 million (31 December 2017: RMB4,507 million). +The Group was still in the process of applying for title certificates for certain investment properties with a +carrying amount of RMB2,189 million as at 31 December 2018 (31 December 2017: RMB2,046 million). +238 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +35. PROPERTY AND EQUIPMENT +2018 +4,109 +3,964 +223 +175 +380 +603 +19 +Share-based compensation expenses (ii) +524 +524 +As at 31 December +(3) +Disposals +(1,199) +(2,097) +Transfer to property and equipment, net +761 +Transfer from construction in progress +5,095 +1,188 +Additions +41,180 +45,834 +As at 1 January +2017 +2018 +Cost +(in RMB million) +34. INVESTMENT PROPERTIES +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +44,925 +FINANCIAL STATEMENTS +45,834 +As at 1 January +1 +Fair value as at 31 December +As at 1 January +As at 31 December +Net book value +As at 31 December +As at 1 January +Impairment losses +5,725 +6,682 +As at 31 December +(1) +Disposals +(118) +(274) +Transfer to property and equipment, net +1,233 +1,231 +Charge for the year +4,611 +5,725 +Accumulated depreciation +(in RMB million) +Ping An Insurance (Group) Company of China, Ltd. 237 +Statutory deposits for insurance operations are placed with PRC national commercial banks in accordance +with the relevant regulations issued by China Bank and Insurance Regulatory Commission (the 'CBIRC') +based on 20% of the registered capital for the insurance company subsidiaries and 5% of the registered +capital for insurance sales agency subsidiaries within the Group, respectively. Statutory deposit for +insurance operations can only be utilized to settle liabilities during liquidation of insurance companies. +Ping An Life +(in RMB million) +33. STATUTORY DEPOSITS FOR INSURANCE OPERATIONS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +The share-based compensation expense arising from the Scheme and the total value of employee services for the year ended 31 +December 2018 were RMB565 million (31 December 2017: RMB524 million) and RMB565 million (31 December 2017: RMB524 million) +respectively. +During the period from 23 March 2017 to 27 March 2017, 16,419,990 ordinary A shares were purchased from the market. The average +price of shares purchased was RMB36.74 per share. +As at 27 April 2018, 9,666,900 ordinary A shares were purchased from the market. The average price of shares purchased was +RMB61.29 per share. +(ii) +(i) +(294) +33 +714 +(1,008) +As at 31 December 2017 +3 +30 +Expired +(244) +244 +Exercised +Ping An Property & Casualty +Annual Report 2018 +Ping An Annuity +Others +Total +12,250 +12,446 +200 +12,250 +12,246 +8 +8 +310 +310 +972 +972 +4,200 +4,198 +6,760 +6,758 +31 December 2017 +31 December 2018 +As at +Add: Interest receivables +Subtotal +Ping An Health +(2) POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INVESTMENT CONTRACTS +Equipment, +32,344 +306 +20,639 +143 +(275) +20,507 +20,639 +143 +(275) +20,507 +The primary valuation technique used is cash flow projections based on business plans approved by +management covering a three to five year period and a risk adjusted discount rate. Cash flows beyond that +period have been extrapolated using a steady growth rate and terminal value. Discount rates used by the +Group range from 7% to 18% (2017: 9% to 16%) and growth rates, where applicable, range from 1% to 40% +(2017: 2% to 33%). +The results of cash flow projections exceed the carrying amount of each related cash-generating unit or +group of units. However, subsequent impairment tests may be based upon different assumptions and future +cash flow projections, which may result in an impairment of these assets in the foreseeable future. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 243 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +37. OTHER ASSETS +(in RMB million) +Interest receivables +Other receivables +Due from reinsurers +31 December 2018 +31 December 2017 +143 +163 +5,265 +5,265 +2,502 +2,106 +328 +Net +(351) +(486) +134 +2017 +(2) +20,520 +As at +1,152 +Decrease +8,761 +2,502 +(275) +1,831 +328 +66 +134 +241 +241 +1,073 +1,073 +31 December 2017 +8,761 +51,934 +81,743 +Interest receivables +Other receivables +Due from reinsurers +Foreclosed assets +Prepayments +Inventories +Margin accounts receivables +Others +(2,127) +(2,588) +- +(34) +(1,369) +(12) +(256) +(1,373) +(12) +(288) +- +(445) +(4) +(45) +38,775 +- +(40) +Less: Loss provisions +263,863 +157,813 +Gross +8,695 +8,001 +Foreclosed assets +4,634 +5,251 +Prepayments +3,209 +2,664 +Precious metals held for trading +56,835 +87,501 +67,666 +Dividends receivable +395 +Inventories +5,082 +4,868 +Amounts in the processing clearance and settlement +Margin accounts receivables +1,886 +5,890 +11,266 +Others +8,160 +4,350 +494 +Increase +66 +As at +919 +330 +730 +172 +333 +3,329 +1,481 +24,470 +20,990 +6,118 +2,821 +Other assets +Financial assets held under resold agreements +Other investments +406 +Stocks +Increase +Funds +Bonds +3,950 +5,070 +31 December 2017 +31 December 2018 +Cash and amounts due from banks and other financial institutions +Financial assets at fair value through profit or loss +(in RMB million) +(1) POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INSURANCE CONTRACTS +38. POLICYHOLDER ACCOUNT ASSETS IN RESPECT OF INSURANCE/ +INVESTMENT CONTRACTS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +244 +1 January 2017 +261,275 +155,686 +1,829 +5,265 +5,265 +1,073 +1,073 +241 +241 +134 +66 +328 +8,761 +(2) +2,502 +8,761 +As at +31 December 2018 +306 +Decrease +134 +66 +328 +1,831 +321 +20,507 +15 +(2) +20,520 +2,502 +- +20,507 +15 +2018 +15 +2018 +2017 +85,031 +(8,604) +76,427 +46. INVESTMENT CONTRACT LIABILITIES FOR POLICYHOLDERS +(in RMB million) +None +Hybrid capital debt +Ping An Bank +(85,507) +31 December 2018 +10 years +9,000 +3,650 +End of the +15 years +None +Hybrid capital debt +Ping An Bank +(If not redeemed) +1,466 +2011 +1,533 +tenth year +instrument +Fixed +2009 +1,500 +End of the +15 years +31 December +First 10 years: 5.70% +Next 5 years: 8.70% +Fixed +7.50% +instrument +End of the +10 years +None +Tier-2 Capital +Ping An Bank +fifth year +bonds +6,000 +6,259 +6.50% +Fixed +2014 +6,000 +None +Tier-2 Capital +Ping An Bank +3,650 +3,808 +tenth year +2014 +31 December +FINANCIAL STATEMENTS +Interest type +5.30%-5.56% +Fixed +2017 +5,000 +None +3 years +None +Ping An Financial Leasing Private corporate +notes +5,000 +5,011 +3.35%-4.55% +Fixed +2016 +5,000 +None +3 years +None +Ping An Financial Leasing Private placement +notes +4,000 +5,100 +4,081 +5,000 +Ping An Financial Leasing Corporate bonds +3,964 +48,783 +52,747 +4,109 +46,200 +50,309 +The investment contract liabilities are analysed as follows: +(in RMB million) +As at 1 January +Policyholder principal increased +Accretion of investment income +Liabilities released for benefits paid +Policy administration fees and risk premiums deducted +Others +Fixed +None +Ping An Financial Leasing Medium term +217 +2017 +4,400 +None +3 years +None +bonds +Policyholder account liabilities in respect of investment contracts +Investment contract reserves +3.34%-3.58% +2016 +47. BONDS PAYABLE +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +252 +As at 31 December 2017 and 2018, all reinsurance contracts of the Group transferred significant insurance +risk. +50,309 +52,747 +(11) +(63) +(59) +305 +(7,949) +(8,949) +2,264 +1,047 +11,138 +10,108 +44,930 +50,295 +2017 +2018 +As at 31 December +Early +Fixed +Par value +redemption +4,000 +None +3-5 years +None +Ping An Financial Leasing Medium term +2017 +2018 +(per annum) +Interest type +year +million) +option +Maturity +type +Type +Issuer +31 December +31 December +Coupon rate +Issued +(in RMB +Guarantee +Coupon rate +(per annum) +31 December 2017 +None +None +Ping An Financial Leasing Medium term notes +270 days +financing bills +8,075 +Fixed 3.70%-4.49% +2018 +8,000 +None +180 days- +None +Ping An Financial Leasing Super short-term +financing bills +4,697 +3.80%-4.82% +Fixed +2018 +4,600 +None +1 year +None +3 years +Ping An Financial Leasing Short-term +None +2018 +year +million) +option +Maturity +Issued +(in RMB +redemption +Guarantee +type +Туре +Issuer +Par value +Early +47. BONDS PAYABLE (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 253 +Annual Report 2018 +11,500 +2,407 +4.48% +Fixed +2,400 +3 years +10,780 +Fixed +Ping An Financial Leasing Short-term +notes +5,000 +5,031 +Fixed 5.40%-6.10% +2017 +5,000 +None +3 years +None +Ping An Financial Leasing Private placement +2,100 +2,189 +Fixed 5.50% +4,400 +4,472 +Fixed 4.70%-4.89% +notes +217 +2017 +2,100 +None +5.00%-6.29% +150 days- +11,500 +2018 +10,508 +None +2-3 years +None +Private corporate +bonds +Ping An Financial Leasing +7,727 +5.20%-6.40% +Fixed +2018 +7,500 +None +1-3 years +None +notes +Ping An Financial Leasing Private placement +1 year +financing bills +Fixed 4.55%-5.46% +2017 +None +6.80% +10 years +9,000 +None +Private corporate +bonds +Ping An Securities +2017 +2018 +(per annum) +Interest type +year +million) +31 December 31 December +Coupon rate +Issued +(in RMB +redemption +option +Maturity +type +Type +Issuer +Guarantee +Par value +Early +3 years +47. BONDS PAYABLE (CONTINUED) +End of the +2016 +7,983 +Ping An Insurance (Group) Company of China, Ltd. +None +Private corporate +bonds +Ping An Securities +1,300 +1,352 +4.65% +Fixed +2017 +1,300 +None +3 years +None +Private corporate +bonds +Ping An Securities +second year +1,500 +1,541 +3.50% +Fixed +1,500 +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +256 +Fixed 3.35% +2018 +547 +444 +None +1 year +Guaranteed +(Note 1) +Offshore USD +bonds +Value Success +International +1,957 +2,074 +Fixed 3.20% +2016 +2,003 +None +5 years +Guaranteed +(Note 1) +Offshore USD +bonds +Value Success +International +1,283 +1,349 +607 +Value Success +International +Offshore HKD +bonds +Guaranteed +(Note 1) +255 +Ping An Insurance (Group) Company of China, Ltd. +FINANCIAL STATEMENTS +Annual Report 2018 +3,442 +4.38% +Fixed +2018 +3,440 +None +8,194 +5 years +bonds +Co.,Ltd. +Offshore USD +Li Guan International +2,407 +Fixed 2.50%-2.65% +2018 +2,196 +None +1 year +Guaranteed +(Note 1) +3.27%-3.60% +Fixed +2016 +None +3,840 +2018 +Fixed +5.30%-5.60% +3,997 +Ping An Securities +Corporate +None +5 years +End of the +3,000 +2018 +Fixed +4.10% +3,016 +bonds +third year +Shenzhen Ping An Real +Corporate +None +2-3 years +None +Private corporate +bonds +Ping An Securities +5,500 +4,064 +4.88%-5.48% +Fixed +2017 +5,500 +End of the +6 months- +3 years +None +Private corporate +bonds +1 year +Ping An Securities +second and +1,200 +1,251 +4.99% +Fixed +2017 +1,200 +End of the +5 years +second year +third year +Fixed 3.00% +End of the +2018 +Shenzhen Dingshuntong +Corporate bonds +6,922 +None +1 year +End of the +2,382 +2018 +Fixed +8.85% +2,446 +Investment Co. Ltd +sixth month +Ping An Real Estate +Corporate bonds +None +3-7 years +None or end +of the fifth +year +8,000 +Annual Report 2018 +916 +5,000 +Fixed 4.70%-4.80% +2018 +5,000 +Fixed 8.70%-9.00% +2,991 +Estate Investment +bonds +sixth month +Co., Ltd. +Shenzhen Ping An Real +Estate Investment +Private corporate +bonds +None +2,852 +1-2 years +5,305 +2018 +Fixed 9.38%-11.40% +5,419 +Co., Ltd. +Ping An Financial +Technology +Corporate bonds +None +2 years +None +None +9,388 +2016 +None +fifth year +8,270 +8,749 +First 5 years: 5.90% +Fixed +2014 +8,000 +End of the +10 years +None +Subordinated +bonds +Ping An Life +35,234 +3.79% +Fixed +2018 +35,000 +None +3 years +None +Financial bonds +Next 5 years: 7.90% +Ping An Bank +(If not redeemed) +Capital supplement None +redemption +Guarantee +type +Туре +Issuer +Par value +Early +47. BONDS PAYABLE (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +254 +(If not redeemed) +5,037 +5,064 +First 5 years: 3.90% +Next 5 years: 4.90% +fifth year +bonds +Fixed +2015 +5,000 +End of the +10 years +Ping An Life +15,000 +15,083 +4.20% +2016 +10,000 +End of the +10 years +None +Tier-2 Capital +Ping An Bank +3,000 +2,946 +2.95%-3.30% +Floating +216 +2016 +3,950 +None +1-3 years +None +Interbank deposits +Ping An Bank +fifth year +bonds +Fixed +3.85% +10,431 +10,000 +Fixed +2017 +15,000 +None +3 years +None +Financial bonds +Ping An Bank +year +294,376 +(in RMB +297,201 +Fixed +2018 +302,670 +None +Less than 1 +None +Interbank deposits +Ping An Bank +fifth year +bonds +2.90%-4.80% +Issued +Coupon rate +31 December +750 +None +5 years +Guaranteed +(Note 1) +bonds +Offshore RMB +Value Success +International +4.75% +Fixed +2013 +2,100 +None +5 years +Guaranteed +(Note 1) +Offshore RMB +bonds +Value Success +International +3,500 +3,507 +First 5 years: 5.10% +Next 5 years 6.10% +(If not redeemed) +fifth year +Fixed +750 +2014 +Fixed +4.95% +5 years +Guaranteed +(Note 1) +Offshore HKD +bonds +Value Success +International +1,806 +1,883 +4.13% +Fixed +2014 +1,779 +2017 +None +Guaranteed +(Note 1) +bonds +International +Offshore SGD +Value Success +751 +351 +2,102 +5 +765 +5.5 years +1,272 +3,500 +10 years +(If not redeemed) +Next 5 years: 4.82% +fifth year +10,059 +10,370 +First 5 years: 3.82% +Fixed +2016 +10,000 +End of the +Capital supplement None +bonds +Ping An Life +2017 +2018 +(per annum) +Interest type +year +million) +option +Maturity +31 December +Ping An Life +Offshore USD bonds None. +3-5 years +None +None +Capital supplement +bonds +Ping An Property & +Casualty +(If not redeemed) +Next 5 years: 5.79% +fifth year +5,043 +5,172 +First 5 years: 4.79% +Fixed +End of the +2015 +End of the +10 years +Capital supplement None +bonds +Ping An Property & +Casualty +7,807 +8,336 +2.38%-2.88% +Fixed +2016 +7,872 +5,000 +106,611 +End of the +114,407 +(92,429) +110,006 +96,556 +2,211,887 +90,617 +1,932,969 +31 December 2018 +Reinsurers' share +(1,234) +Net +1,981,259 +132,838 +(926) +14,181 +199,776 +(16,671) +2,195,216 +31 December 2017 +Reinsurers' share +Net +(869) +1,731,477 +(595) +(14,511) +38,775 +32,344 +574,132 +Short term life +Property and casualty +Non-current portion +Long term life +Short term life +Property and casualty +Total +Insurance +contract liabilities +1,982,493 +15,107 +214,287 +2,211,887 +Insurance +contract liabilities +1,732,346 +11,723 +188,900 +1,932,969 +31 December 2018 +1,376,017 +31 December 2017 +1,190,925 +502,646 +11,128 +Long term life +(14,169) +31 December 2018 +The policyholders' reserves are analysed as follows: +(in RMB million) +As at 31 December 2017/2016 +Change in accounting policy +As at 1 January 2018/2017 +Increase during the year +Decrease during the year +O Claims and benefits paid +Surrender +- +Others +As at 31 December 2018/2017 +Policyholder account liabilities in respect of insurance contracts +The policyholder contract deposits are analysed as follows: +31 December 2018 +31 December 2017 +1,376,017 +574,132 +32,344 +1,982,493 +1,190,925 +502,646 +38,775 +(in RMB million) +Policyholder contract deposits +Policyholders' reserves +(in RMB million) +31 December 2017 +(90,517) +14,241 +116,645 +(62,348) +11,073 +106,569 +2,073,010 +1,794,694 +866 +97,642 +650 +82,331 +1,932,969 +Estimated net cash flows within 12 months from the end of the reporting period. +2,211,887 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 249 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +45. INSURANCE CONTRACT LIABILITIES (CONTINUED) +(1) LONG TERM LIFE INSURANCE CONTRACTS +(15,633) +Current portion* +(in RMB million) +(7,796) +As at 31 December 2018, the carrying amount of bonds deposited in the collateral pool was RMB112,164 +million (31 December 2017: RMB118,607 million). The collaterals are restricted from trading during the period +of the repurchase transaction. The Group can withdraw the exchange-traded bonds from the collateral +pool in short time provided that the value of the bonds is no less than the balance of related repurchase +transactions. +For bonds repurchase transactions through stock exchange, the Group is required to deposit certain +exchange traded bonds and/or bonds transferred under new pledged repurchase transaction with fair value +converted at a standard rate pursuant to stock exchange's regulation no less than the balance of related +repurchase transaction into a collateral pool. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 247 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +44. CUSTOMER DEPOSITS AND PAYABLES TO BROKERAGE CUSTOMERS +(in RMB million) +As at 31 December 2018, bonds with a carrying amount of RMB95,739 million (31 December 2017: RMB94,012 +million) were pledged as collaterals for financial assets sold under agreements to repurchase resulted from +repurchase transactions entered into by the Group in the inter-bank market. The collaterals are restricted +from trading during the period of the repurchase transaction. +Customer deposits +- Corporate customers +- Individual customers +Term deposits +- Corporate customers +31 December 2018 +31 December 2017 +491,267 +531,988 +173,372 +Current and savings accounts +133,981 +189,028 +31 December 2017 +42. DUE TO BANKS AND OTHER FINANCIAL INSTITUTIONS +(in RMB million) +Deposits from other banks and financial institutions +31 December 2018 +31 December 2017 +411,702 +450,403 +Due to the Central Bank +149,756 +130,652 +Short term borrowings +93,627 +90,310 +Long term borrowings +148,069 +109,165 +803,154 +780,530 +Refer to Notes 25, 34 and 36 for the assets pledged as collateral to support the above borrowings. +43. ASSETS SOLD UNDER AGREEMENTS TO REPURCHASE +(in RMB million) +Bonds +31 December 2018 +175,268 +901,739 +778,685 +- Individual customers +1,952,695 +As at 31 December 2018, bonds classified as financial assets carried at amortized costs with a carrying +amount of RMB36,924 million (31 December 2017: financial assets classified as fixed maturity investments +with a carrying amount of RMB21,326 million and bonds classified as loans and receivables with a carrying +amount of RMB14,624 million) were pledged as collaterals for time deposits from the Central Bank. +248 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +45. INSURANCE CONTRACT LIABILITIES +(in RMB million) +Policyholders' reserves +Policyholder contract deposits +Policyholder account liabilities in respect of insurance contracts +Unearned premium reserves +Claim reserves +Total +(in RMB million) +Long term life insurance contracts +Short term life insurance contracts +Property and casualty insurance contracts +(in RMB million) +Long term life insurance contracts +Short term life insurance contracts +Property and casualty insurance contracts +2,114,344 +1,732,346 +22,291 +3,168 +267,697 +140,194 +Guarantee deposits +175,098 +218,900 +Time deposits from the Central Bank +38,481 +34,812 +Fiscal deposits +17,903 +32,729 +Remittance payables and outward remittance +23,472 +17,828 +2,089,029 +1,930,404 +Payables to brokerage customers +- Individual customers +Corporate customers +20,288 +19,123 +5,027 +25,315 +2018 +174,731 +1,917,336 +1,190,925 +Accretion of investment income +17,530 +24,490 +Liabilities released for benefits paid +(34,183) +(27,787) +Policy administration fees and risk premiums deducted +(13,814) +(13,139) +87,371 +As at 31 December 2018/2017 +502,646 +250 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +45. INSURANCE CONTRACT LIABILITIES (CONTINUED) +(2) SHORT TERM LIFE INSURANCE CONTRACTS +(in RMB million) +Unearned premium reserves +Claim reserves +574,132 +102,318 +431,711 +502,281 +16,633 +Claims incurred during the year +4,554 +(203) +4,757 +5,355 +(231) +5,586 +As at 1 January +Net +Reinsurers' +share +Gross +Net +Gross +2017 +As at 31 December 2017/2016 +502,646 +431,711 +Change in accounting policy +As at 1 January 2018/2017 +Policyholder principal increased +(365) +31 December 2018 +31 December 2017 +7,992 +6,137 +Premiums earned during the year +(28,763) +4,920 +25,538 +(23,843) +24,151 +(2,948) +(22,909) +2,753 +21,203 +(20,156) +As at 31 December +7,992 +(525) +7,467 +6,137 +(365) +5,772 +The claim reserves of short term life insurance are analysed as follows: +2018 +2017 +Reinsurers' +(in RMB million) +(5,080) +Claims paid during the year +30,618 +4,725 +7,115 +5,586 +15,107 +11,723 +The unearned premium reserves of short term life insurance are analysed as follows: +2018 +2017 +Reinsurers' +(in RMB million) +Gross +share +Net +Gross +Reinsurers' +share +Net +As at 1 January +6,137 +(365) +5,772 +4,895 +(170) +Premiums written during the year +(15,104) +share +7,115 +As at 1 January +Premiums written during the year +Premiums earned during the year +188,495 +(167,518) +As at 31 December +124,846 +(5,564) 98,305 +(9,645) 178,850 +9,409 (158,109) +(5,800) 119,046 +For the year ended 31 December 2018 +90,614 +Net +(5,888) +162,856 +(149,601) +(9,443) +153,413 +9,767 +(139,834) +103,869 +(5,564) +98,305 +The claim reserves of property and casualty insurance are analysed as follows: +84,726 +Reinsurers' +share +Gross +Net +45. INSURANCE CONTRACT LIABILITIES (CONTINUED) +(3) PROPERTY AND CASUALTY INSURANCE CONTRACTS +As at 31 December +(in RMB million) +Unearned premium reserves +Claim reserves +31 December 2018 +31 December 2017 +124,846 +103,869 +89,441 +85,031 +214,287 +The unearned premium reserves of property and casualty insurance are analysed as follows: +188,900 +2018 +2017 +Reinsurers' +(in RMB million) +Gross +share +2018 +2017 +103,869 +(in RMB million) +(35,295) +(99,257) +(125,478) +342,700 +329,744 +990,737 +(376) +990,737 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 251 +Annual Report 2018 +5,355 +(231) +(10,566) +11,367 +(1,912) +1,884 +Reinsurers' +13,279 +(12,450) +5,586 +(2,750) +2,579 +(402) +13,883 +(12,525) +6,713 +(33,683) +3,541 +1,190,549 +1,376,017 +Gross +share +Net +3,384 +Reinsurers' +share +Net +As at 1 January 2018/2017 +85,031 +Claims incurred during the year +123,530 +Claims paid during the year +Gross +As at 31 December 2018/2017 +(119,120) +2018 +1,190,925 +55,323 +2017 +63,053 +(8,604) 76,427 +(7,086) 116,444 +6,980 (112,140) +(8,710) 80,731 +89,441 +(7,730) +(1) INSURANCE RISK (CONTINUED) +The Group's concentration of insurance risk is reflected by its major lines of business as analysed by +insurance contract liabilities in Note 45. +These risks currently do not vary significantly in relation to the location of the risk insured by the Group +whilst undue concentration by amounts could have an impact on the severity of benefit payments on a +portfolio basis. +There would be no significant mitigating terms and conditions that reduce the insured risk accepted for +contracts with fixed and guaranteed benefits and fixed future premiums. However, for contracts with +discretionary participation features, the participating nature of these contracts results in a significant +portion of the insurance risk being shared with the insured party. +Insurance risk is also affected by the policyholders' rights to terminate the contract, pay reduced +premiums, refuse to pay premiums or exercise annuity conversion option, etc. Thus, the resultant insurance +risk is subject to policyholders' behaviour and decisions. +Concentration of insurance risks +The Group runs its insurance business primarily within the PRC. Hence the geographical insurance risk is +concentrated primarily within the PRC. +Assumptions and sensitivities +The Group has measured the impact on long term life insurance contract liabilities using sensitivity analysis, +of varying independently certain assumptions under reasonable and possible circumstances. The following +changes in assumptions have been considered: +Assumptions +Significant judgment is required in determining insurance contract reserves and in choosing discount rates/ +investment return, mortality, morbidity, lapse rates, policy dividend, expenses assumptions relating to long +term life insurance contracts. +Sensitivities +a 5% increase in maintenance expense rates. +discount rate/investment return assumption increased by 10 basis points; +discount rate/investment return assumption decreased by 10 basis points; +a 10% increase in mortality, morbidity, accident rates and etc. (a 10% increase in mortality rates of +annuity policies before the payment period, a 10% decrease in the payment period); +a 10% increase in policy lapse rates; and +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(a) Long term life insurance contracts +For the year ended 31 December 2018 +540,787 +FINANCIAL STATEMENTS +262 +915,566 +254,211 +408,582 +537,781 +501,062 +2,684,672 +2,451,954 +The above table shows main fiduciary activities of the Group. Where the Group acts in a fiduciary capacity +such as nominee, trustee or agent, assets held for fiduciary activities together with related undertakings +on return such assets to customers, are recorded off-balance sheet, as risks and gains of such assets are +assumed by customers. All of above are off-balance sheet items. +51. RISK AND CAPITAL MANAGEMENT +(1) INSURANCE RISK +Insurance risk refers to the risk that actual indemnity might exceed expected indemnity due to the +frequency and severity of insurance accidents, as well as the possibility that insurance surrender rates are +being underestimated. The principal risk the Group faces under such contracts is that the actual claims and +benefit payments exceed the carrying amount of insurance liabilities. This could occur due to any of the +following factors: +Occurrence risk - the possibility that the number of insured events will differ from those expected. +Severity risk +- +the possibility that the cost of the events will differ from those expected. +Development risk - the possibility that changes may occur in the amount of an insurer's obligation at +the end of the contract period. +The variability of risks is improved by diversification of risk of loss to a large portfolio of insurance +contracts as a more diversified portfolio is less likely to be affected across the board by change in any +subset of the portfolio. The variability of risks is also improved by careful selection and implementation of +underwriting strategies and guidelines. +The insurance business of the Group mainly comprises long term life insurance contracts, property +and casualty and short term life insurance contracts. For contracts where death is the insured risk, the +significant factors that could increase the overall frequency of claims are epidemics, widespread changes +in lifestyles and natural disasters, resulting in earlier or more claims than expected. For contracts where +survival is the insured risk, the most significant factor is continuing improvement in medical science and +social conditions that would increase longevity. For property and casualty insurance contracts, claims are +often affected by natural disasters, calamities, terrorist attacks, etc. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 261 +Notes to Consolidated Financial Statements +Annual Report 2018 +(13,870) +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +-10bps +(6,446) +(6,446) +6,446 +6,446 +6,622 +6,622 +(6,622) +(6,622) ++10bps ++10% +44,436 +(44,436) +(44,436) ++10% +13,870 +13,870 +(13,870) +380,005 ++5% +44,436 +(decrease) +Increase/ +(decrease) +before tax +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities (continued) +(a) Long term life insurance contracts (continued) +Sensitivities (continued) +(in RMB million) +Discount rate/investment return +Discount rate/investment return +Mortality, morbidity, accident +rates and etc. +Policy lapse rates +Maintenance expense rates +31 December 2018 +Impact on gross +policyholders' +Impact on net +policyholders' +Change in +reserves +assumptions Increase/(decrease) Increase/(decrease) +reserves +Impact on profit +before tax +Increase/ +Impact on equity +Ping An Insurance (Group) Company of China, Ltd. +442,990 +Assets under trust schemes +534,124 +(7,687) +available-for-sale investments +Fair value adjustments on +3,420 +(855) +(658) +(197) +value through profit or loss +(13,310) +Fair value adjustments on financial +assets and liabilities carried at fair +as at +Temporary +difference +As at +Other +changes +Charged to +equity +Charged to +profit or loss +1 January +As at +31 December +2017 +(20,997) +Intangible assets-core deposits +(3,624) +Others +14,465 +(3,615) +(3,615) +disposal of subsidiaries +Assets evaluation premium from +8,288 +83,988 +(2,072) +(2,102) +Autohome Inc. +premium from acquisition of +Intangible assets evaluation +10,168 +(2,542) +189 +(2,731) +30 +(66) +(in RMB million) +(20,840) +Intangible assets evaluation premium from +9,412 +(2,353) +189 +(2,542) +(2,542) +Intangible assets-core deposits +22,172 +acquisition of Autohome Inc. +(5,543) +(9,865) +(9,865) +other comprehensive income +instruments at fair value through +Fair value adjustments on financial +20,997 +(20,997) +investments +4,322 +83,360 +(2,072) +30 +275 +4,322 +6,964 +1,381 (32,401) +(33,782) +(3,419) 13,676 +275 +7 +(2,072) +(3,701) +Others +(3,615) 14,460 +(3,615) +(3,615) +subsidiaries +Assets evaluation premium from disposal of +8,168 +(2,042) +(3,701) +(11) +(3,701) +14,799 +607 +1,175 +6,610 +8,579 +30,696 +35,999 +4,150 +5,593 +959 +188,510 +31 December 2017 +31 December 2018 +5,119 +7,573 +3,601 +1,198 +827 +2,251 +134,656 +2,007 +992 +30,705 +31 December 2017 +31 December 2018 +Entrusted investments of banking operations +Entrusted loans of banking operations +Assets under asset management schemes +Assets under annuity investments and annuity schemes +(in RMB million) +50. FIDUCIARY ACTIVITIES +19,039 +Ping An Insurance (Group) Company of China, Ltd. +259,110 +38,028 +38,482 +5,697 +6,449 +1,941 +6,110 +6,990 +348,463 +1,272 +981 +163 +2020 +2019 +2018 +(in RMB million) +The following table shows unrecognized tax losses based on its expected expiry date: +As at 31 December 2018, unrecognized tax losses of the Group were RMB7,573 million (31 December 2017: +RMB5,119 million). +48. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +For the year ended 31 December 2018 +2021 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 259 +Annual Report 2018 +135,128 +(33,782) +(11) +(13,310) +(4,120) +(16,341) +FINANCIAL STATEMENTS +2022 +2023 +49. OTHER LIABILITIES +157 +235 +31 December 2017 +31 December 2018 +Annual Report 2018 +260 +Others +Contract liabilities +Deferred income +Provision payables +Contingency provision +Insurance guarantee fund +Other tax payable +Interest payable +Salaries and welfare payable +management products +Payable to holders of trust schemes and banking wealth +Other payables +(in RMB million) +621,518 +Accruals +Increase/(decrease) +3,066 +2014 +2015 +2016 +2017 +2018 +Total +Estimated cumulative +claims paid: +As at the end of current year +6,732 +8,415 +11,458 +13,341 +16,879 +(in RMB million) +One year later +7,904 +10,875 +12,779 +Two years later +6,715 +7,900 +10,657 +Three years later +6,758 +7,875 +Four years later +6,739 +Estimated cumulative claims +6,739 +6,786 +7,875 +Reproduced below is an exhibit that shows the development of gross claim reserves of short term life +insurance by the accident year: +Assumptions and sensitivities (continued) +Four years later +55,312 +Estimated cumulative claims +55,312 +65,717 +81,264 +101,879 +Cumulative claims paid +(53,863) +(63,159) +(74,469) +(80,108) +125,966 +(83,469) +430,138 +(355,068) +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +Subtotal +Prior year adjustments, +unallocated loss adjustment +expenses, discount and risk +margin +Outstanding claim reserves +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 265 +5,661 +80,731 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +75,070 +Cumulative claims paid +(6,763) +(7,831) +Two years later +6,536 +7,663 +10,675 +Three years later +6,551 +7,644 +Four years later +6,536 +Estimated cumulative claims +6,536 +7,644 +Cumulative claims paid +(6,536) +12,191 +(7,644) +12,191 +(11,823) +15,809 +(11,227) +52,855 +(47,427) +Subtotal +5,428 +Prior year adjustments, +unallocated loss adjustment +expenses and risk margin +Outstanding claim reserves +1,285 +6,713 +266 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +10,675 +(10,197) +10,544 +7,673 +6,574 +10,657 +(10,541) +12,779 +(12,378) +16,879 +(11,923) +54,929 +(49,436) +Subtotal +5,493 +Prior year adjustments, +unallocated loss adjustment +expenses and risk margin +1,622 +Outstanding claim reserves +Reproduced below is an exhibit that shows the development of net claim reserves of short term life +insurance by the accident year: +7,115 +(in RMB million) +2014 +One year later +15,809 +12,779 +11,033 +8,175 +6,367 +65,717 +As at the end of current year +Estimated cumulative +Total +2018 +2017 +2016 +2015 +claims paid: +57,416 +Three years later +81,264 +10,391 +(10,391) +(10,391) +Maintenance expense rates ++5% +2,563 +2,563 +(2,563) +(2,563) +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 263 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +10,391 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Assumptions and sensitivities (continued) +(b) Property and casualty and short term life insurance contracts +Assumptions +The principal assumption underlying the estimates includes assumptions in respect of average claim +costs, claims handling costs, claims inflation factors and claim numbers for each accident year which are +determined based on the Group's past claim experiences. Judgement is used to assess the extent to which +external factors such as judicial decisions and government legislation affect the estimates. +Other key assumptions include delays in settlement, etc. +Sensitivities +The property and casualty and short term life insurance claim reserves are sensitive to the above key +assumptions. The sensitivity of certain variables including legislative change, uncertainty in the estimation +process, etc., is not possible to quantify. Furthermore, because of delays that arise between the occurrence +of a claim and its subsequent notification and eventual settlement, the outstanding claim reserves are not +known with certainty at the end of the reporting period. +Reproduced below is an exhibit that shows the development of gross claim reserves of property and +casualty insurance by the accident year: +(in RMB million) +2014 +2015 +2016 +2017 +2018 +(1) INSURANCE RISK (CONTINUED) ++10% +Policy lapse rates +(32,477) +(3,066) +(3,066) +Note: For long term life and health insurance contracts where the future insurance benefits are not affected by investment return of the +underlying asset portfolio, the amounts above represent the results of sensitivity analysis calculated by the discount rates when the +benchmarking yield curve for the measurement of insurance contract liabilities increases or decreases 10bps, with consideration of +the Cai Kuai [2017] No.637 issued by CIRC and other relevant regulations. +(in RMB million) +Change in +assumptions +Impact on gross +policyholders' +reserves +Increase/(decrease) +31 December 2017 +Impact on net +policyholders' +Impact on profit +before tax +reserves +Fair value adjustments on available-for-sale +Increase/ +(decrease) +Impact on equity +before tax +Increase/ +(decrease) +Discount rate/investment return ++10bps +(32,477) +32,477 +32,477 ++10% +rates and etc. +Mortality, morbidity, accident +Total +(5,093) +4,957 +4,957 +(4,957) +5,093 +(4,957) +5,093 +-10bps +Discount rate/investment return +(5,093) +3,066 +Estimated cumulative +As at the end of current year +5,781 +89,441 +Ping An Insurance (Group) Company of China, Ltd. +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities (continued) +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +Reproduced below is an exhibit that shows the development of net claim reserves of property and casualty +insurance by the accident year: +(in RMB million) +2014 +2015 +2016 +2017 +2018 +Annual Report 2018 +Total +claims paid: +As at the end of current year +59,864 +72,724 +85,558 +One year later +59,479 +70,855 +86,439 +104,195 +101,879 +125,966 +Two years later +58,057 +69,493 +Estimated cumulative +264 +Outstanding claim reserves +unallocated loss adjustment +expenses, discount and risk +margin +69,852 +83,767 +94,445 +One year later +69,292 +81,490 +95,508 +112,013 +109,867 +134,483 +Two years later +67,587 +80,012 +89,642 +Three years later +66,866 +75,772 +Four years later +Prior year adjustments, +83,660 +Subtotal +474,237 +(390,577) +134,483 +(87,426) +109,867 +(85,635) +claims paid: +89,642 +(81,964) +(62,833) +Cumulative claims paid +75,772 +64,473 +Estimated cumulative claims +64,473 +(72,719) +15,472 +35,606 +6,738 +Fixed +2018 +9.000 +None +270 days +None +Super short-term +financing bills +Ping An Real Estate +1,532 +5.00% +Fixed +2018 +1,500 +None +3.75%-5.15% +3 years +Corporate bonds +Ping An Real Estate +(Note 2) +Management Co.,Ltd. +4.85% +Fixed +2015 +1,000 +None +3 years +Offshore RMB bonds Guaranteed +Fuqing Investment +third year +1,253 +None +9,123 +Ping An Real Estate +Medium term notes +investments +Fair value adjustments on available-for-sale +profit or loss +Fair value adjustments on financial assets and +liabilities carried at fair value through +(in RMB million) +The deferred tax assets are analysed as follows: +Net +Deferred tax liabilities +Deferred tax assets +(in RMB million) +48. DEFERRED TAX ASSETS AND LIABILITIES +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 257 +998 +Annual Report 2018 +None +3 years +None +4,000 +2018 +Fixed +1,355 +4.73%-5.08% +556,875 +451,283 +Note 1: +The bonds are guaranteed by Ping An Overseas Holdings, which is the holding company of Value Success International Limited +and Li Guan International Co., Ltd.. +Note 2: +The bonds are guaranteed by Pingan Real Estate Capital Limited, which is a subsidiary of Ping An Real Estate. +4,017 +3.80% +Fixed +2017 +4.88%-5.27% +Fixed +2017 +217 +2,500 +None or end +5 years +None +Corporate bonds +Ping An Real Estate +2017 +2018 +(per annum) +Interest type +year +31 December +31 December +(3,868) +47. BONDS PAYABLE (CONTINUED) +Early +Par value +Guarantee +redemption +2,588 +Issuer +type +Maturity +option +(in RMB +million) +Issued +Coupon rate +Type +2018 +2,492 +Pyear +1,254 +End of the +5 years +Guaranteed +(Note 2) +Medium term +notes +Management Limited +Fuxiang Investment +1,746 +5.10% +Fixed +2018 +1,654 +None +1 year +Guaranteed +(Note 2) +bonds +Management Limited +Fuxiang Investment +Management Limited +Offshore USD +bonds +Guaranteed +(Note 2) +3 years +None +of the third +2,709 +Fixed +3.63% +2,065 +1,950 +Fuxiang Investment +Offshore USD +2016 +31 December 2018 +31 December +26,711 +7,671 +(104,812) +26,203 +8,003 +18,200 +(46,612) +11,653 +1,087 +3,993 +6,573 +(2,640) +660 +570 +90 +830 +(4,060) +190 +825 +31 December +as at +Temporary +difference +31 December +As at +Other +changes +Charged to +equity +Charged to +profit or loss +1 January +As at +2017 +Insurance contract liabilities +Impairment loss provisions +Others +1,015 +8,501 +(34,004) +33,359 +45,187 +(18,476) +(9,751) (10,606) +(855) +31 December +2018 +as at +31 December +Other +changes +Charged to +equity +Charged to +profit or loss +1 January +2018 +policy +2017 +difference +As at +As at +Change in +accounting +13,016 +1,657 +48,032 +(192,128) +258 +Annual Report 2018 +Fair value adjustments on +available-for-sale investments +Ping An Insurance (Group) Company of China, Ltd. +The deferred tax liabilities are analysed as follows: +Fair value adjustments on financial assets and +liabilities carried at fair value through +profit or loss +2018 +Temporary +As at +31 December +48. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +Fair value adjustments on financial +assets and liabilities carried at fair +value through profit or loss +(in RMB million) +(190,204) +instruments at fair value through +Fair value adjustments on financial +(1,804) +451 +(18) +(660) +660 +(567) +1,036 +21 +1,015 +31 December +2018 +as at +31 December +Other +changes +Charged to +equity +40,141 +(25,891) +31 December 2017 +(in RMB million) +14,250 +As at +31 December +other comprehensive income +Change in +accounting +As at +Temporary +difference +1 January +2017 +policy +Charged to +profit or loss +As at +860 +2018 +(191) +(123,952) +8,501 +8,501 +(795) +(296) +7,410 +30,988 +48,032 +48,379 +1,136 +47,551 +860 +(1,650) +(314) +347 +(192) +(29,640) +26,513 +Insurance contract liabilities +4,667 +11,653 +(2,676) +669 +(184) +(2,169) +(1,267) +11,469 +8,033 +(32,132) +Impairment loss provisions +Others +26,203 +310 +before tax ++50 basis +Increase/ +(decrease) +in equity +before tax +Change in +interest rate +31 December 2017 +Increase/ +(decrease) +in profit +31 December 2018 +Increase/ +(decrease) +in profit +before tax +Increase/ +(decrease) +140 +points +109 +109 +140 +Floating rate term deposits ++50 basis +Floating interest rate bonds +18 +points +in equity +before tax +(in RMB million) +(8,356) +(c) Interest rate risk (continued) +31 December 2018 +Increase/ +(decrease) +in profit +before tax +18 +Increase/ +(decrease) +in equity +before tax +-50 basis +points +1,739 +8,356 ++50 basis +points +(1,739) +The following sensitivity analysis is based on the assumption that the floating rate bonds, floating rate term +deposits and loans and advances have a static structure of interest rate risk. The analysis only measured +interest rate changes within one year, reflecting the impact on interest income and interest expenses from +the re-pricing of financial assets and liabilities within a year with the following assumptions: firstly, the +interest rate of the floating rate bonds, floating rate term deposits/loans and advances is re-priced after +the end of the reporting period; secondly, the yield curve moved in parallel with the changes in the interest +rate; and thirdly, there are no other changes in the portfolio of financial assets and liabilities. Regarding the +above assumptions, the pre-tax impact on the Group's profit and equity as a result of actual increases or +decreases in interest rates may differ from that of the following sensitivity analysis. +31 December 2017 +Increase/ +(decrease) +in profit +before tax +460 +5,072 +(460) +(5,072) +272 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +Increase/ +(decrease) +in equity +before tax +18 +3 months to 1 year (including 1 year) +Loans and advances to customers +(5,148) +The following table sets out the Group's term deposits (excluding balances of investment-linked contracts) +exposed to interest rate risk by maturity or repricing date (whichever is the earlier): +(in RMB million) +Fixed interest rate +Less than 3 months (including 3 months) +1-2 years (including 2 years) +2-3 years (including 3 years) +3-4 years (including 4 years) +4-5 years (including 5 years) +More than 5 years +Floating interest rate +(5,148) +31 December 2018 +14,739 +15,213 +21,346 +9,770 +34,745 +43,370 +36,226 +40,537 +points +31 December 2017 +(5,930) +(5,930) +-50 basis +points ++50 basis +points +5,930 +5,930 +5,148 +5,148 +Floating interest rate bonds +-50 basis +points +(109) +(109) +(140) +(140) +Floating rate term deposits +-50 basis +points +(18) +(18) +(18) +(18) +Loans and advances to customers +18 ++50 basis +201,575 +Change in +interest rate +2,535 +451,283 +Other liabilities +25,074 +11,425 +421 +1,280 +214,701 +5,361,972 +11,715 +301,737 +Net position of foreign currency +(46,320) +49,325 +15,882 +14,683 +5,698,780 +17,688 +Notional amount of foreign exchange +derivative financial instruments +53,939 +(2,444) +19,189 +(10,070) +437,033 +45,622 +469 +23 +3 +114,108 +Insurance contract liabilities +1,930,484 +1,680 +788 +17 +Bonds payable +1,932,969 +policyholders +50,301 +7 +1 +50,309 +Policyholder dividend payable +45,603 +17 +2 +Investment contract liabilities for +-50 basis +points +41,425 +46,881 +31 December 2017 +15,799 +9,455 +The Group expects that current listed stocks and equity investments funds will not lose more than +RMB15,799 million due to market price movements in a 10-trading-day holding period on 99% of occasions. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 271 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(c) Interest rate risk +Interest rate risk is the risk that the value/future cash flows of a financial instrument will fluctuate because +of changes in market interest rates. +Floating rate instruments expose the Group to cash flow interest rate risk, whereas fixed rate instruments +expose the Group to fair value interest risk. +The Group's interest rate risk policy requires it to manage interest rate risk by maintaining an appropriate +mix of fixed and variable rate instruments. The policy also requires it to manage the maturities of interest +bearing financial assets and interest bearing financial liabilities. Interest on floating rate instruments is +repriced at intervals of less than one year. Interest on fixed interest rate instruments is priced at inception +of the financial instruments and is fixed until maturity. +The analysis below is performed for reasonably possible movements in interest rate with all other variables +held constant, for the following financial instruments, showing the pre-tax impact on the Group's profit (fair +value change on bonds carried at fair value through profit or loss) and equity (fair value change on bonds +carried at fair value through profit or loss and bonds carried at fair value through other comprehensive +income). +(in RMB million) +Bonds carried at fair value through +profit or loss and available-for-sale +Bonds carried at fair value through +profit or loss and available-for-sale +Bonds carried at fair value through +profit or loss and through other +comprehensive income +Bonds carried at fair value through +profit or loss and through other +comprehensive income +(2) MARKET RISK (CONTINUED) +7,619 +Listed stocks and security investment funds +The analysis below is the estimated impact for listed stocks and security investment funds with 10-day +reasonable market fluctuation in using the VaR module in the normal market. +4,613 +59,113 +Off-balance sheet credit commitments +308,826 +42,808 +1,626 +697 +353,957 +270 +(in RMB million) +Annual Report 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(b) Price risk +The Group's price risk exposure relates to financial assets and liabilities whose values will fluctuate as a +result of changes in market prices (other than those arising from interest rate risk or foreign currency risk), +which mainly include listed equity securities and security investment funds classified as financial assets at +fair value through other comprehensive income and financial assets at fair value through profit or loss. +The above investments are exposed to price risk because of changes in market prices, where changes are +caused by factors specific to the individual financial instruments or their issuers, or factors affecting all +similar financial instruments traded in the market. +The Group managed price risks by diversification of investments, setting limits for investments in different +securities, etc. +The Group uses a 10-day market price value-at-risk ('VaR') technique to estimate its risk exposure for +listed equity securities and equity investments funds. The Group adopts 10-day as the holding period on +the assumption that not all the investments can be sold in one day. Moreover, the VaR calculation is made +based on normal market conditions and a 99% confidence interval. +The use of VaR has limitations because it is based on historical correlations and volatilities in market prices +and assumes that future price movements will follow a statistical distribution. Due to the fact that VaR +relies heavily on historical data to provide information and may not clearly predict future changes and +modifications of the risk factors, the probability of large market moves may be underestimated if changes +in risk factors fail to align with the normal distribution assumption. The VaR may also be under or over +estimated due to the assumption placed on risk factors and the relationship between such factors for +specific instruments. Even though positions may change throughout the day, the VaR only represents the +risk of the portfolios at the close of each business day, and it does not account for any losses that may +occur beyond the 99% confidence interval. +In practice, the actual trading results will differ from the VaR calculation and, in particular, the calculation +does not provide a meaningful indication of profits and losses in stressed market conditions. +Ping An Insurance (Group) Company of China, Ltd. +20,570 +173,178 +27,890 +27,627 +15,944 +18,915 +181,901 +847,198 +1,243,768 +241,025 +74,222 +2,406,213 +119,415 +Interest rates on floating rate term deposits and floating rate bonds are repriced at intervals of less than +one year. Interest rates on fixed rate term deposits and fixed rate bonds are fixed before maturity. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK +Credit risks refer to the risk of losses incurred by the inabilities of debtors or counterparties to fulfill their +contractual obligations or by the adverse changes in their credit conditions. The Group is exposed to +credit risks primarily associated with its deposit arrangements with commercial banks, loans and advances +to customers, financial assets at amortized cost and debt financial assets at fair value through other +comprehensive income, reinsurance arrangement with reinsurers, policy loans, margin financing and with +the exposure arising from loan commitments and financial guarantee contracts, etc. The Group uses a +variety of controls to identify, measure, monitor and report credit risk. +(a) Credit risk management +Credit risk of banking business +The banking business of the Group has formulated a set of credit management processes and internal +control mechanisms, so as to carry out the whole process management of credit business. Credit +management procedures for its corporate and retail loans comprise of credit origination, credit review, +credit approval, disbursement, post credit monitoring and collection. In addition, the banking business +of the Group has formulated procedure manuals for credit management, which clarifies the duties of +each cycle in the credit management processes, effectively monitoring credit risk and enhancing credit +compliance. +The banking business of the Group further enhances credit risk monitoring and early warning management +mechanism to monitor the credit risks, respond to the changes in credit environment proactively, analyse +the credit risk situations and trends regularly, take risks monitoring measures prospectively. The Group has +established enhancement mechanism for problematic credit, aiming to accelerate the progress of handling +problematic credit and preventing non-performing loans. +274 +Credit risks arising from financial guarantees and loan commitments are similar to those of loans and +advances. Therefore, financial guarantees and loan commitments are also subject to the same application, +post crediting monitoring and collateral requirements as loan and advances business. +Floating interest rate +4,626 +99,040 +23,551 +8,881 +253,362 +3-4 years (including 4 years) +38,321 +103,171 +17,684 +2,712 +934,942 +161,888 +74,132 +110,383 +26,831 +2,786 +214,132 +More than 5 years +153,567 +703,584 +73,165 +4-5 years (including 5 years) +121,890 +Credit risk of investment business +The Group's debt investment mainly includes domestic government bonds, Central Bank bills, financial +institution bonds, corporate bonds and debt investment schemes. The Group manages the credit risk for +these investments mainly through controlling the investment scales, selecting counterparties within the +financial institutions with appropriate credit quality prudently, balancing the credit risks and rate of return +of investment and considering the internal and external credit rating information comprehensively. +China Minsheng Banking Corp. Ltd. +Hengfeng Bank Co., Ltd. +Agricultural Bank of China Co., Ltd. +Others +276 +Annual Report 2018 +31 December 2018 +281,252 +31,461 +31,402 +China Construction Bank Corporation +26,793 +19,973 +17,729 +17,044 +17,041 +15,997 +15,931 +244,859 +743,483 +Ping An Insurance (Group) Company of China, Ltd. +24,001 +As to debt investments, the Group applies the credit ratings of the existing investments through internal +credit rating policies and processes, with high credit quality counterparties selected and strict selection +criteria set. +Bank of Shanghai Co., Ltd. +Bank of Communications Co., Ltd. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 275 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(a) Credit risk management (continued) +Credit risk of insurance business +Other major banks and financial institutions +The Group evaluated the credit rating of the reinsurance companies before signing the reinsurance +contracts, and choose the reinsurance companies with higher credit quality to reduce the credit risk. +Credit quality of amounts due from banks and other financial institutions +The following table sets forth aggregated amounts due from banks and other financial institutions placed +with the PBC and the major commercial banks in the PRC held by the Group. The following analysis +excludes balances of investment-linked contracts. +(in RMB million) +PBC +Commercial banks +Bank of China Limited +Industrial Bank Co., Ltd. +China CITIC Bank Corporation Limited +Industrial and Commercial Bank of China Limited +The limit of policy loans are based on the cash values of valid insurance policies, with appropriate +discounts, and the validity periods of policy loans are within the validity periods of insurance policies. The +credit risk associated with policy loans did not have material impact on the Group's consolidated financial +statements as at 31 December 2018 and 31 December 2017. +2-3 years (including 3 years) +198,291 +7,867 +(in RMB million) +Financial assets +at amoritized +cost +31 December 2018 +Debt financial +assets at +fair value +through other +comprehensive +income +Financial assets +at fair value +through +profit or loss +Total +More than 5 years +Floating interest rate +62,195 +37,158 +112,202 +206,170 +38,186 +86,309 +330,665 +193,139 +17,424 +50,202 +12,849 +260,765 +4-5 years (including 5 years) +2-3 years (including 3 years) +19,116 +1,000 +3,499 +3,500 +174,138 +161,850 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 273 +FINANCIAL STATEMENTS +3-4 years (including 4 years) +Notes to Consolidated Financial Statements +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(c) Interest rate risk (continued) +The following table sets out the Group's bonds, debt schemes and banking wealth management products +(excluding balances of investment-linked contracts) by maturity or repricing date (whichever is the earlier): +(in RMB million) +Fixed interest rate +Less than 3 months (including 3 months) +3 months to 1 year (including 1 year) +1-2 years (including 2 years) +For the year ended 31 December 2018 +181,139 +36,457 +39,282 +Carried at fair +value through +profit or loss +Total +Fixed interest rate +Less than 3 months. +(including 3 months) +100,201 +27,846 +21,249 +26,704 +Available- +for-sale +176,000 +163,168 +84,695 +36,103 +1,731 +285,697 +1-2 years (including 2 years) +76,504 +87,422 +26,498 +3 months to 1 year (including 1 year) +31 December 2017 +Held-to- +maturity +Loans and +receivables +256,878 +165,306 +30,194 +28,484 +223,984 +148,573 +34,358 +17,621 +200,552 +969,830 +137,179 +80,714 +1,187,723 +115,665 +25 +57,488 +113,613 +2,042,017 +306,672 +397,258 +2,745,947 +19,393 +Insurance payables +34,351 +8,522 +RMB +total +(in RMB millions) +Assets +Cash and amounts due from banks +and other financial institutions +367,140 +80,142 +5,516 +4,726 +457,524 +Balances with the Central Bank +equivalent +and statutory deposits for +insurance operations +7,588 +533 +285,959 +Financial assets held under resold +agreements +92,951 +Policy Loans +111,219 +92,951 +277,838 +111,219 +(RMB +equivalent) +(RMB +(429) +(445) +5 +(231) +(1,668) +(2,756) +982 +(2,956) +268 +equivalent) +Annual Report 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(a) Foreign currency risk (continued) +The main monetary assets and liabilities of the Group (excluding balances of investment-linked contracts) +and non-monetary assets and liabilities measured at fair value are analysed as follows by currency: +31 December 2018 +RMB +USD +(RMB +equivalent) +HKD +Others +Ping An Insurance (Group) Company of China, Ltd. +-5% +Financial assets at fair value +702,919 +66,011 +1,088 +8,459 +51 +317 +18,958 +310,901 +1,929,842 +- +67,150 +Accounts receivable +22,722 +Premium receivables +76 +Reinsurers' share of insurance liabilities +15,145 +1,104 +422 +16,671 +Finance lease receivable +165,214 +165,214 +Other assets +22,798 +through profit or loss +103,086 +Loans and advances to customers +91,480 +Financial assets at amortized cost +2,046,742 +25,447 +18,976 +2,091 +11,564 +871 +824,939 +2,075,151 +Equity financial assets at fair +1,799,339 +value through other +215,145 +7,494 +222,639 +Debt financial assets at fair +value through other +comprehensive income +298,713 +11,864 +7 +comprehensive income +73,478 +Other currencies +(305) +4,037 +336 +(4,037) +(336) +Impact on equity +before tax +decrease +(4,037) +(336) +Impact on gross +claim reserves +increase +31 December 2017 +Impact on net +claim reserves +increase +Impact on profit +before tax +decrease +Impact on equity +Change in +assumptions +before tax ++5% ++5% +4,252 +279 +3,821 +268 +(3,821) +(268) +(3,821) +(268) +The Group limits its exposure to losses from insurance operations mainly through participation in +reinsurance arrangements. The majority of the business ceded is placed on the quota share basis and +the surplus basis with retention limits varying by product lines. Amounts recoverable from reinsurers are +estimated in a manner consistent with the assumptions used for ascertaining the underlying policy benefits +and are presented in the statement of financial position as reinsurers' share of insurance liabilities and due +from reinsurers. +Even though the Group may have reinsurance arrangements, it is not relieved of its direct obligations to its +policyholders and thus a credit exposure exists with respect to reinsurance ceded, to the extent that any +reinsurer is unable to meet its obligations assumed under such reinsurance agreements. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 267 +decrease +FINANCIAL STATEMENTS +4,472 +356 ++5% +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities (continued) +(b) Property and casualty and short term life insurance contracts (continued) +Sensitivities (continued) +To illustrate the sensitivities of ultimate claims costs, for example, a respective percentage change in the +average claim costs alone results in a similar percentage change in claim reserves: +(in RMB million) +Average claim costs +Property and casualty insurance +Short term life insurance ++5% +(in RMB million) +Property and casualty insurance +Short term life insurance +(c) Reinsurance +Change in +assumptions +Impact on gross +claim reserves +increase +31 December 2018 +Impact on net +claim reserves +Impact on profit +increase +before tax +decrease +Average claim costs +(2,344) +Notes to Consolidated Financial Statements +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Other currencies ++5% +429 +445 +(5) +231 +1,668 +2,756 +(982) +2,344 +2,956 +-5% +(368) +(1,253) +1,282 +(381) +HKD +-5% +(871) +(1,058) +USD +For the year ended 31 December 2018 +305 +871 +(2) MARKET RISK +Market risk is the risk of changes in fair value of financial instruments and future cash flows from +fluctuation of market prices, which includes three types of risks from volatility of foreign exchange rates +(foreign currency risk), market interest rates (interest rate risk) and market prices (price risk). +(a) Foreign currency risk +Foreign currency risk is the risk of loss resulting from changes in foreign currency exchange rates. +Fluctuations in exchange rates between the RMB and other currencies in which the Group conducts +business may affect its financial position and results of operations. The foreign currency risk facing the +Group mainly comes from movements in the USD/RMB and HKD/RMB exchange rates. The Group set +limitation to its position of foreign currency, monitor the size of foreign currency position, and limit the +foreign currency position within the threshold set by utilizing hedging strategy. +The analysis below is performed for reasonably possible movements in key variables with all other variables +held constant, showing the pre-tax impact on profit and equity (due to changes in fair value of foreign +currency denominated non-monetary assets and liabilities measured at fair value, as well as monetary +assets and liabilities). The correlation of variables will have a significant effect on determining the ultimate +impact on market risk, but to demonstrate the impact due to changes in variables, variables had to be +changed on an individual basis. +(in RMB million) +USD ++5% +368 +1,058 +Change in +variables +Increase/ +(decrease) +in equity +before tax +31 December 2017 +Increase/ +(decrease) +in profit +before tax +(1,282) +Increase/ +(decrease) +in equity +before tax +1,253 +381 +HKD ++5% +31 December 2018 +Increase/ +(decrease) +in profit +before tax +4,715 +266 +53 +Fixed maturity investments +2,336,092 +4,520 +1,675 +2,376,638 +Equity investments +538,828 +42,026 +41,568 +83,203 +8,254 +Loans and advances to customers +1,535,529 +99,545 +9,955 +15,835 +1,660,864 +Premium receivables +44,776 +874 +630,676 +44 +83,203 +99,296 +31 December 2017 +RMB +USD +(RMB +equivalent) +HKD +(RMB +equivalent) +Others +(RMB +equivalent) +RMB +equivalent +total +Cash and amounts due from banks +and other financial institutions +Balances with the Central Bank and +statutory deposits for insurance +operations +399,670 +Policy loans +68,704 +4,686 +483,891 +311,187 +6,409 +640 +318,236 +Financial assets held under resold +agreements +99,296 +10,831 +Assets +45,694 +72,061 +1,054 +10,179 +780,530 +Financial liabilities held for trading +14,056 +4 +14,060 +Assets sold under agreements to +repurchase +123,964 +93,289 +9,697 +133,981 +Customer deposits and payables to +brokerage customers. +1,760,813 +173,434 +14,048 +4,400 +1,952,695 +Accounts payable +320 +Accounts receivable +676,008 +Liabilities +72,061 +Reinsurers' share of insurance liabilities +14,373 +1,003 +257 +15,633 +Finance lease receivable +112,028 +112,028 +Due to banks and other financial +institutions +Other assets +2,505 +699 +115 +151,880 +5,695,604 +255,417 +68,514 +30,565 +6,050,100 +148,561 +(in RMB millions) +(a) Foreign currency risk (continued) +(2) MARKET RISK (CONTINUED) +8,299 +3,753 +Accounts payable +Insurance payables +9,778 +120,161 +1 +- +497 +Insurance contract liabilities +204,325 +2,208,831 +27 +823 +3 +2,114,344 +9,779 +120,688 +16 +2,211,887 +Investment contract liabilities for +policyholders +52,740 +2,217 +Policyholder dividend payable +1,897,967 +Customer deposits and payables to +78,512 +6,254,576 +326,514 +43,815 +36,565 +6,661,470 +Liabilities +Due to banks and other financial +institutions +707,221 +brokerage customers +80,572 +11,761 +803,154 +Financial liabilities held for trading. +16,975 +16,975 +Assets sold under agreements to +repurchase +181,235 +7,793 +189,028 +3,600 +52,568 +6 +21 +1 +14,788 +(4,485) +(12,129) +(1,826) +25,053 +21,162 +8,895 +55,110 +Off-balance sheet credit commitments +56,936 +343,719 +319 +4,475 +397,732 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 269 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +49,219 +21,024 +25,647 +10,265 +52,747 +2 +52,591 +Bonds payable +533,567 +18,239 +5,069 +556,875 +Other liabilities +132,627 +2,578 +350 +5 +135,560 +5,913,670 +316,249 +18,168 +15,541 +6,263,628 +Net position of foreign currency +Notional amount of foreign exchange +derivative financial instruments +8,522 +- +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Gross carrying amount +increase/ +Charge/ +(recover) +Transfer +between +Transfer +between +Transfer +between +Net +Stage 1 +Stage 2 +1 January +(decrease) +for the year +and +Impairment provision (in RMB million) +Stage 1 +Stages transfers +(b) Expected credit loss (continued) +(3) CREDIT RISK (CONTINUED) +other comprehensive income +Stage 3 +328 +513 +841 +Subtotal +220,085 +90,816 +310,901 +Note 1: Changes in current year due to purchase, purchased credit-impaired or derecognition except write-offs. +Ping An Insurance (Group) Company of China, Ltd. 283 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Stage +2018 +(Note 1) +(Note 2) +(9,402) +7,931 +Stage 3 +32,375 +(5,263) +38,231 +49 +9,402 +(45,804) +28,990 +Subtotal +47,763 +3,440 +48,788 +(45,804) +5,175 +43 +9,600 +3,447 +Stage 2 +and +Stage 3 +31 December +Write-offs +2018 +Loans and advances +Stage 1 +11,941 +9,592 +957 +(5,175) +(49) +17,266 +to customers +Stage 2 +(889) +(513) +556 +Stage 2 +383,823 +(65,775) +(1,277) +1,880,008 +to customers +Stage 2 +44,635 +(20,413) +65,775 +(44,812) +45,185 +Stage 3 +71,579 +(13,182) +1,277 +1,563,237 +44,812 +Stage 1 +2018 +between +1 January +(decrease) +Stage 1 and +Stage 1 and +Stage 2 and +31 December +Gross carrying amount (in RMB million) +Stage +2018 +(Note 1) +Stage 2 +Stage 3 +Stage 3 +Write-offs +Loans and advances +54,187 +(45,804) +Subtotal +(3,209) +6,906 +15,363 +Subtotal +1,956,396 +132,060 +2,088,456 +Debt financial assets +Stage 1 +220,085 +90,816 +(556) +(328) +310,017 +at fair value through +11,666 +58,682 +Stage 3 +(6,906) +1,679,451 +350,228 +(45,804) +1,983,875 +Financial assets +Stage 1 +1,931,311 +139,002 +(3,091) +2,067,222 +at amortized cost +Stage 2 +13,419 +(3,733) +3,091 +5,871 +Financial assets +Stage 1 +3,740 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (continued) +Financial assets at amortized cost: +(in RMB million) +Credit grade +Low risk +31 December 2018 +ECL staging +Stage 1 +12-month ECL +Stage 2 +Lifetime ECL +Stage 3 +Lifetime ECL +Ping An Insurance (Group) Company of China, Ltd. 285 +Purchased +credit-impaired +Annual Report 2018 +29,694 +Default +58,682 +58,682 +1,880,008 +45,185 +58,682 +1,983,875 +Loss allowance +(17,114) +(7,931) +(28,988) +(54,033) +Carrying amount +1,862,894 +37,254 +1,929,842 +1,017,139 +862,017 +46,037 +1,912,560 +Medium risk +(4) LIQUIDITY RISK +Total +1,913,658 +148,432 +11,003 +15,363 +2,088,456 +(13,305) +2,075,151 +Liquidity risk is the risk of not having access to sufficient funds or being unable to realize an asset in a +timely manner at a reasonable price to meet the Group's obligations as they become due. +The Group is exposed to liquidity risk on insurance policies that permit surrender, withdrawal or other +forms of early termination. The Group seeks to manage its liquidity risk by matching to the extent possible. +the duration of its investment assets with the duration of its insurance policies and to ensure that the +Group is able to meet its payment obligations and fund its lending and investment operations on a timely +basis. +The banking business of the Group is exposed to potential liquidity risk. The Group utilizes multiple +regulatory methods, establish comprehensive liquidity risk management framework, effectively recognize, +measure, monitor and control liquidity risk, maintain sufficient liquidity level to satisfy various funds +requirement and to face adverse market status. In case of monitoring liquidity risks effectively, the Group +pays attentions to the funds resources and diversified utilization, keep relatively high liquidity assets +consistently. The Group monitors the sourcing and usage of funds, deposit to loan ratio, and quick ratio on +a daily basis. Moreover, when adopting various benchmarks for management of liquidity risk management +measurement benchmarks, the Group compares the expected results against the ones derived from stress +tests, critically assesses the potential impact to the future liquidity risk, and formulates remedial actions +according to specific situations. The Group seeks to mitigate the liquidity risk of the banking business by +optimizing the assets and liabilities structure, and maintaining stable deposits, etc. +286 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +7,976 +1,098 +5,524 +(7,387) +145,506 +2,926 +High risk +9,156 +1,847 +Default +15,363 +Gross carrying amount +2,067,222 +5,871 +15,363 +Loss allowance +Carrying amount +(5,571) +2,061,651 +(347) +- +between +32,834 +High risk +8,422 +3,225 +1,658 +13,305 +Debt financial assets at fair +Stage 1 +530 +158 +24 +(43) +(14) +655 +value through other +comprehensive income +Stage 2 +43 +Subtotal +(42) +7,387 +2,116 +3,759 +(482) +(1,446) +5,571 +at amortized cost +Stage 2 +702 +(80) +24 +1,446 +(1,745) +347 +Stage 3 +3,980 +(454) +1,745 +13,203 +1 +468 +Credit grade +ECL staging +Stage 1 +12-month ECL +Stage 2 +Lifetime ECL +31 December 2018 +Stage 3 +Lifetime ECL +Purchased +credit-impaired +Total +Low risk +1,016,991 +148 +Medium risk +849,814 +12,203 +(in RMB million) +Stage 3 +Loans and advances to customers: +The Group internally grades the financial instruments based on the credit quality and risk characteristics. +The credit rating of the financial instruments could further be classified as "low risk”, “medium risk”, “high +risk" and "default" according to the internal rating scale. “Low risk” means that the asset quality is good, +there is sufficient evidence to show that the asset is not expected to have default, or there is no reason +to suspect that the asset had incurred default. "Medium risk" means that the asset quality is acceptable or +there are factors revealing potential negative impact on the asset quality, but there is no sufficient reason +to suspect that the asset had incurred default. "High risk” means that there is factors revealing significant +adverse impact on the asset quality, but there is no event indicating incurred default; The criteria of +"default" are consistent with those of "credit-impaired". +14 +42 +524 +Subtotal +530 +158 +492 +1,180 +Note 1: Changes in current year due to purchase, purchased credit-impaired or derecognition except write-offs. +Note 2: Changes in PDS, EADs, and LGDs in the current year, arising from regular refreshing of inputs to models and stages transfers. +284 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (continued) +The following table contains an analysis of the credit risk grading of loans and advances to customers +and financial assets at amortized cost. The carrying amount of financial assets below also represents the +Group's maximum exposure to credit risk on these assets. +Transfer +and +Stage 3 +Transfer +between +12,880 +7,365 +14,874 +35,119 +4,888 +32 +1,682 +35,606 +47,597 +8,001 +113,710 +2,164,524 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 277 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +2,093,799 +(b) Expected credit loss +Gross total +108 +2,867 +56 +8,096 +10,008 +854,566 +Premium receivables +42,674 +11 +19 +5 +Due from reinsurers +Finance lease receivable +6,710 +112,028 +259 +892 +35 +1,259 +5,173 +From 1 January 2018, the Group formulates the credit losses of debt instruments carried at amortized cost +and FVOCI, finance lease receivable, loan commitment and financial guarantee contracts using ECL models +according to IFRS 9 requirements. +The parameters and assumptions involved in ECL model are described below. +The definition of credit-impaired assets +Under IFRS 9, in order to determine whether credit impairment occurs, the defined standards adopted by +the Group are consistent with the internal credit risk management objectives for relevant financial assets, +while considering quantitative and qualitative indicators. When the Group assesses whether the debtor has +credit impairment, the following factors are mainly considered: +The debtor has overdue more than 90 days after the contract payment date; +Internal credit rating is default grade; +The lender gives the debtor concessions for economic or contractual reasons due to the debtor's +financial difficulties, where such concessions are normally reluctant to be made by the lender; +The debtor has significant financial difficulties; +The debtor is likely to go bankrupt or other financial restructuring; +The active market for financial assets disappears +The credit impairment of financial assets may be caused by the joint effects of multiple events, and may +not be caused by separately identifiable events. +Forward-looking information +The determinations of 12 months and the lifetime EAD, PD and LGD also incorporates forward-looking +information. The Group has performed historical data analysis and identified the key macroeconomic +variables associated with credit risk and expected credit losses for each portfolio. The Group has +developed macroeconomic forward looking adjustment model by establishing a pool of macro-economic +indicators, preparing data, filtering model factors and adjusting forward-looking elements, and the +indicators include gross domestic product (GDP) year on year percentage change, customer price index +(CPI) year on year percentage change, purchasing manager's index (PMI) and other macroeconomic +variables. Through regression analysis, the relationship among these economic indicators in history with +EAD, PD and LGD is determined, and the EAD, PD, LGD are determined through forecasting economic +indicator. The forecasting methods and critical assumptions applied have no material change during the +year ended 31 December 2018. +In 2018, the Group collected 10-year time series data of macroeconomic parameters from the China +Macroeconomic Database published by Wind Info Technology Co., Ltd., and analyzed the inter-period +relationship between economic parameters, and simulated randomization through the Monte Carlo method +to formulate prediction function. Combined with the expert judgement, the Group established the values +used for different scenarios. In addition to the base economic scenario, the Group also considers other +possible scenario and relative weightings. The scenario is set, by analysing of each major product structure, +to ensure non-linearity is considered. The Group regularly reassess the number of scenarios and their +attributes. In 2018, the Group combined statistical analysis to determine the weights of different scenarios, +and also considered the range of possible outcomes represented by each scenario, and determined the +final macroeconomic assumptions and weights to measure the relevant expected credit loss. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 279 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +The Group set quantitative and qualitative criteria to judge whether the credit risk has SICR after initial +recognition. The judgement criteria mainly includes the PD changes of the debtors, changes of credit risk +categories and other indicators of SICR, etc. In the judgement of whether the credit risk has SICR after +initial recognition, the Group has not rebutted the 30 days past due as presumption of SICR. +Parameters of ECL model +Judgement of significant increase in credit risk ('SICR') (continued) +(3) CREDIT RISK (CONTINUED) +The Group considers the credit risk characteristics of different financial instruments when determining if +there is significant increase in credit risk. For financial instruments with or without significant increase in +credit risk, 12-month or lifetime expected credit losses are provided respectively. The expected credit loss +is the result of discounting the product of EAD, PD and LGD. +i) +ii) +iii) +Exposure at Default (EAD): EAD is based on the amounts the Group expects to be owed at the time of +default, over the next 12 months or over the remaining lifetime. +Probability of Default (PD): The PD represents the likelihood of a borrower defaulting on its financial +obligation, either over the next 12 months (12M PD), or over the remaining lifetime (Lifetime PD) of the +obligation. +Loss given Default (LGD): LGD represents the Group's expectation of the extent of loss on a defaulted +exposure. LGD varies by type of counterparty, type and seniority of claim and availability of collateral +or other credit support. LGD is expressed as a percentage loss per unit of exposure at the time of +default (EAD). LGD is calculated on a 12-month or lifetime basis. +The Lifetime PD is developed by applying a maturity profile to the current 12M PD. The maturity profile +looks at how defaults develop on a portfolio from the point of initial recognition throughout the Lifetime. +The maturity profile is based on historical observed data and is assumed to be the same across all assets +within a portfolio and credit grading band. This is supported by historical analysis. +Judgement of significant increase in credit risk ('SICR') +Under IFRS 9, when considering the impairment stages for financial assets, the Group evaluates the credit +risk at initial recognition and also whether there is any significant increase in credit risk for each reporting +period. +The Group considers various reasonable supporting information to judge if there is significant increase +in credit risk, including the forward-looking information, when determining the ECL staging for financial +assets. Major factor being considered include regulatory and operating environment, internal and external +credit ratings, solvency, and operational capabilities. The Group could base on individual financial +instruments or portfolios of financial instruments with similar credit risk characteristics to determine +ECL staging by comparing the credit risks of the financial instruments at the reporting date with initial +recognition. +278 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(b) Expected credit loss (continued) +For the year ended 31 December 2018 +836,462 +850,620 +banks and other financial +institutions - due from and +placements with banks and +other financial institutions +Assets purchased under +31 December 2017 +Past due but not impaired +31 December 2017 +305,986 +40,974 +34,358 +29,051 +21,984 +20,432 +18,434 +17,839 +16,579 +16,343 +Cash and amounts due from +16,070 +(in RMB million) +China Minsheng Banking Corp. Ltd. +Others +(3) CREDIT RISK (CONTINUED) +(a) Credit risk management (continued) +Credit quality of amounts due from banks and other financial institutions (continued) +(in RMB million) +PBC +Top five commercial banks +Bank of China Limited +Bank of Communications Co., Ltd. +Industrial and Commercial Bank of China Limited +Industrial Bank Co., Ltd. +China Bohai Bank Co., Ltd. +Other major banks and financial institutions +China Construction Bank Corporation +Bank of Shanghai Limited +China Zheshang Bank Co., Ltd. +Agricultural Bank of China Limited +Aging analysis of financial assets +Individual customers +Transfer +Not due +and not +impaired +1,643,868 +11,151 +6,454 +14,761 +32,366 +28,952 +1,705,186 +Including: +Corporate customers +807,406 +5,978 +3,587 +14,705 +24,270 +18,944 +customers +802,127 +Loans and advances to +59 +Overdue +Less than +30 days +Overdue +31 to +90 days +Overdue +More than +90 days +Total past +due but not +impaired +Impaired +Total +189,268 +1,400 +1,400 +52 +190,720 +reverse repurchase +agreements +99,251 +59 +99,310 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +264,077 +(b) Expected credit loss (continued) +29,694 +1,929,842 +1,660,864 +Accounts receivable +21,980 +620 +198 +22,798 +72,061 +Finance lease receivable +161,723 +3,080 +411 +165,214 +112,028 +37,254 +Financial assets held under +1,862,894 +Loans and advances to +285,959 +285,959 +318,236 +Debt financial assets at +fair value through other +comprehensive income +310,017 +43 +841 +310,901 +Financial assets at amortized +cost +2,061,651 +5,524 +7,976 +2,075,151 +customers +insurance operations +resold agreements +94 +354,755 +5,557,859 +The Group closely monitors collateral of credit-impaired financial assets. +As at 31 December 2018, the fair value of collateral of credit-impaired loans and advances to customers +is RMB38,007 million. The fair value of collateral of credit-impaired financial assets at amortized cost is +RMB13,935 million. +282 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (continued) +The following tables explain the changes in the gross carrying amount and loss allowance of the main +financial assets between the beginning and the end of the annual period due to these factors: +Stages transfers +Net increase/ +(3) CREDIT RISK (CONTINUED) +397,032 +5,814,126 +92,543 +40,167 +4,751 +51,366 +314 +92,951 +99,296 +Fixed maturity investments +(excluding measured as +FVPL) +Other assets +76,754 +Subtotal +5,331,045 +46,615 +39,434 +76,754 +5,417,094 +2,312,837 +143,891 +5,203,104 +Off-balance sheet +Total +733 +and statutory deposits for +391,548 +5,722,593 +457,524 +ECL impairment provision and other liabilities related to ECL recognized in +the consolidated balance sheet +Difference-amount +Difference-percentage +280 +Annual Report 2018 +31 December 2018 +67,177 +75,168 +(7,991) +-11% +Ping An Insurance (Group) Company of China, Ltd. +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (continued) +Credit exposure +Without considering the impact of collateral and other credit enhancements, for on-balance sheet assets, +the maximum exposures are based on net carrying amounts as reported in the consolidated financial +statements. The Group also assumes credit risk due to credit commitments and financial guarantee +contracts. The details are disclosed in Note 59. (3). +loan commitment from stage 2 to stage 1 +Please refer to Note 25. (2) and (5) for an analysis of concentration of loans and advances by industry and +geographical region. +The total amount of ECL impairment provision and other liabilities related to ECL +under assumption of reclassification of financial assets and +The following table shows the changes of ECL impairment provision and other liabilities related to ECL +assuming the financial assets and loan commitment in stage 2 reclassified to stage 1 due to significant +change in credit risk. +Forward-looking information (continued) +483,891 +The impact of these economic indicators on PD and LGD varies to different businesses. The Group +comprehensively considers internal and external data, expert forecasts and statistical analysis to determine +the relationship between these economic indicators with PD and LGD. The Group evaluates and forecasts +these economic indicators at least annually, provides the best estimates for the future, and regularly +evaluates the results. +In 2018, the Group considered different macroeconomic scenarios. The key macroeconomic assumptions +used to estimate expected credit losses are listed below. +GDP year on year percentage change +CPI +year on year percentage change +PMI +6.2%-6.6% +2.0%-3.0% +49.5%-51.1% +Broad measure of money supply (M2) – year on year percentage change +- +Similar to other economic forecasts, the estimates of economic indicators forecasting have high inherent +uncertainties, actual results may have significant difference with estimates. The Group considered the +estimates above represented the optimal estimation of possible outcomes. +Sensitivity analysis +Expected credit losses are sensitive to the parameters used in the model, the macroeconomic variables of +the forward-looking forecast, the weight probabilities in the three scenarios, and other factors considered +in the application of expert judgement. Changes in these input parameters, assumptions, models, and +judgments will have an impact on the significant increase in credit risk and the measurement of expected +credit losses. +The banking business of the Group assumed that if the weight of the upside scenario increased by 10% and +the weight of the base scenario reduced by 10%, the Group's ECL impairment provision on 31 December, +2018 would be reduced by RMB571 million; if the weight of the downside scenario increased by 10% and the +weight of the base scenarios reduced by 10%, the Group's ECL impairment provision would be increased by +RMB814 million. +(in RMB million) +Collateral and other credit enhancements +7.9%-9.7% +The main types of collateral obtained are as follows: +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (continued) +The following table presents the credit risk exposure of the financial assets under the scope of expected +credit loss. Without considering guarantee or any other credit enhancement measures, for on-balance sheet +assets, the maximum credit risk exposure is presented as the net carrying amount of the financial assets: +(in RMB million) +Net carrying amount +31 December 2018 +Stage 3 +31 December 2017 +Maximum credit +risk exposure +Stage 1 +Stage 2 +Cash and amounts due from +banks and other financial +institutions +Balances with the Central Bank +The amount and type of collateral required depends on an assessment of the credit risk of the +counterparty. Policies are established regarding to the selection of types of collateral and valuation +parameters. +457,524 +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +Maximum credit +risk exposure +Management monitors the market value of the collateral, and requires additional collateral when needed +according to contracts, when assessing the adequacy of impairment. +for policy loans, collaterals are cash value of policies; +for commercial loans, collaterals are real estate properties, inventories, equity investments and trade +receivables, etc.; +for retail loans to individuals, collaterals are residential properties mortgages. +It is the Group's policy to dispose collateral orderly. The proceeds are used to repay all or part of the +outstanding balance. Generally, the Group would not use the collateralised assets for business purpose. +The carrying amount of loans and advances that would otherwise be past due or impaired and whose terms +have been renegotiated is as follows: +Loans and advances to customers +(in RMB million) +Annual Report 2018 +31 December 2018 +31 December 2017 +23,039 +26,672 +Ping An Insurance (Group) Company of China, Ltd. 281 +for reverse repurchase transactions, collaterals are quoted securities; +FINANCIAL STATEMENTS +Operating ROEV of the life and health insurance business +Change +(pps) +2017 +2018 +standards for +(%) +Operating return on embedded value (Operating ROEV) +23.7 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Operating ROEV of the Group +26.7 +The Group follows the International Financial Reporting Standards 9 - Financial Instruments (the "new +accounting standards") from January 1, 2018. The insurance subsidiaries continue to follow the old +standards for financial instruments when preparing their respective statutory financial statements +because they qualify for a temporary exemption. In accordance with the Group's accounting policies, +the insurance subsidiaries separately prepare financial statements and notes under the new standards +for Group consolidation purposes. Reconciliations between net profit attributable to shareholders of the +parent company in the insurance business's statutory financial statements and statements under the new +standards are presented below to allow comparison with peers. +financial instruments +30.8 +35.5 +(4.7) +Other information about insurance business's net profit attributable to shareholders of the parent +company +(in RMB million) +Profit attributable to +shareholders of the +parent company +in statutory financial +statements under the +18 +old accounting +(3.0) +(0.1) +11.7 +21.9 +19.5 +22.3 +Investment income +business +(2.8) +Fintech & healthtech +Fintech & healthtech +business +79,541 +50,679 +57.0 +business +22.0 +10.8 +Other businesses and +Other businesses and +elimination +(6,949) (13,382) +The Group +556,508 473,351 +(48.1) +17.6 +elimination +N/A +N/A +N/A +The Group +(0.9) +adjustments (1) +Annual Report 2018 +financial statements +43.2 +Notes: (1) Adjustments mainly arise from changes in classification, measurement, and impairment of financial assets under the new +accounting standards for financial instruments. +(2) In accordance with rules for transition to the new accounting standards for financial instruments, the Company does not need +to restate comparable figures for 2017. +Ping An Insurance (Group) Company of China, Ltd. 19 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Life and Health Insurance Business +In 2018, operating ROEV of the life and health insurance business was +30.8%. As the Company continued to optimize the business mix amid +industry restructuring, value of new business (NBV) rose 7.3% year on +year to RMB72,294 million. NBV rose 16.9% year on year in the second half +of 2018 versus 0.2% in the first half. Agent channel NBV rose 5.9% year on +year driven by a 4.8% increase in average number of agents per month and +a 1.1% rise in annual NBV per agent. Overall NBV margin reached 43.7%, +up 4.4 pps year on year which included a 57.1% NBV margin in the agent +channel which was up 7.2 pps year on year. +In 2018, operating profit after tax rose 35.1% year on year to RMB71,345 +million. The residual margin stood at RMB786,633 million, up 27.6% from the +beginning of 2018. +Al is widely used within our life and health insurance business. Since Al- +based screening and interview functionalities went live, they have been +applied to screening of over 11 million potential agents. Via backtesting on +historical data, our Al-based screening model achieved an accuracy rate of +95.4% in identifying agents who would remain with us for 13 months. +BUSINESS OVERVIEW +The Company conducts the life and health insurance +business through Ping An Life, Ping An Annuity, and +Ping An Health. +In 2018, China's economy grew steadily despite +the volatile world economy. As financial reforms +continued, transformations of the insurance industry +were in full swing. Remaining customer-centric, the +Company carried out "product+" and "technology+" +strategies on the basis of strict compliance and risk +management. In 2018, NBV of the life and health +insurance business grew by 7.3% year on year to +RMB72,294 million. NBV grew by 16.9% year on year +in the second half of 2018, 16.7 pps faster than in the +first half. Agent channel NBV rose 5.9% year on year +driven by a 4.8% increase in the average number of +agents per month and a 1.1% rise in annual NBV per +agent. The NBV margin was up 4.4 pps year on year. +In particular, the NBV margin of the agent channel +reached 57.1%, up 7.2 pps year on year. +2018 +2017 Change (%) +NBV (in RMB million) +Agent productivity +and income +Agent channel NBV +(in RMB million) +Average number of +agents per month +(in million) +NBV per agent +(RMB per agent +per year) +Activity rate of +agents (1) (%) +New individual life +insurance policies +per agent (policies +per agent per +month) +72,294 +67,357 +7.3 +64,401 +60,786 +5.9 +36.3 +1.26 +1.32 +48,965 +70,129 +(8.2) +62.4 12,215 13,307 +under the new +accounting standards +for financial +instruments (2) +Life and health +insurance business +Property and casualty +insurance business +Total of +insurance business +2018 +2017 Change (%) +2018 +2017 Change (%) +2018 +Profit attributable to +shareholders of the +parent company in +2017 Change (%) +35,658 +107.0 +13,145 +13,307 +(1.2) 86,970 48,965 +77.6 +(15,911) +N/A (930) +N/A (16,841) +N/A +57,914 +35,658 +73,825 +31,658 +(2) The impact of one-off non-operating item in 2018 referred to the fair value revaluation gain, as required by the accounting +standards, of the convertible bonds issued by Lufax Holding to the Group as the consideration of Puhui transaction. The fair +value of the convertible bonds significantly increased due to Lufax Holding's Series C financing. The one-off material item that +management considered to be non-operating income and expense in 2017 was the financial gain from Ping An Good Doctor's +restructuring. +business +Operating profit attributable to +non-controlling interests +696 +65 +9,740 +4 +80 +395 +68 +53 +11,101 +Notes: (1) Short-term investment variance is the variance between the actual investment return and the EV ultimate investment return +assumption (5%), net of the associated impact on insurance and investment contract liability. +(3) Numbers may not match totals due to rounding. +Equity attributable to shareholders of the parent +Operating ROE +company +December +(in RMB million) +31, 2018 +December +31, 2017 +Change +(%) +(%) +2018 +2017 +94,708 +(2,700) +5,420 +7,108 +4.8 +rate change (C) +(21,213) -...... +4,532 +(21,213) +Impact of one-off material +non-operating items (D) +10,850(2) +10,850 +Operating profit (E=A-B-C-D) +52,824 +13,372 +23,189 +Change +(pps) +3,957 +7,503 +5,488 +(2,647) +105,809 +Operating profit attributable +to shareholders of the +parent company +52,128 +13,307 +13,449 +3,953 +2,043 +2,123 +43,161 +Life and health +insurance business +14.7 +17.1 +(2.4) +Including: +Including: +Trust business +17,717 +19,509 +(9.2) +Trust business +16.1 +20.6 +(4.5) +Securities business +27,976 +25,842 +8.3 +Securities business +5.9 +8.0 +(2.1) +Other asset +Other asset +management +management +Asset management business +15.4 +77,009 +88,854 +178,824 +160,450 +11.5 +insurance business +40.7 +37.6 +3.1 +Property and casualty +Property and casualty +insurance business +77,014 +69,804 +Life and health +10.3 +16.7 +20.0 +(3.3) +Banking business +139,224 +128,791 +8.1 +Banking business +11.5 +11.6 +(0.1) +Asset management business +insurance business +48,789 +premium +1.1 +(20,088) +32.9 +Operating profit after +tax (G) +71,345 +52,824 +35.1 +(12,853) +4,532 +N/A +265 +58,757 +(21,213) +N/A +36,143 +62.6 +Short-term investment +variance (3) (H) +Impact of discount +rate change (1) +Net profit (J=G+H+I) +Notes: (1) Return on net worth is the investment return +on shareholder equity based on the EV ultimate +investment return assumption (5%). +(2) Spread income is the expected investment return +from assets backing contract liability based on the EV +ultimate investment return assumption (5%) exceeding +the interest required on contract liability. +(3) Short-term investment variance is the variance +between actual investment return and the EV ultimate +investment return assumption (5%), net of associated +relevant impact on insurance and investment contract +liability. +(4) Figures may not match totals due to rounding. +As at December 31, 2018, the residual margin of the +life and health insurance business was RMB786,633 +million, up 27.6% from the beginning of 2018 due to +contribution from new business. +Annual Report 2018 +(in RMB million) +2018 +Opening residual margin +Contribution from new +616,319 +(26,698) +454,705 +34.5 +98,043 +ANALYSIS OF OPERATING PROFIT AND PROFIT +SOURCES +Due to the long-term feature of the majority of the +life and health insurance business, the Company +introduced the measure of operating profit to +more appropriately evaluate business performance. +Operating profit after tax is based on net profit +from financial statements, excluding items that are +of short-term, volatile or one-off nature, including: +Short-term investment variance, which is the +variance between actual investment return of +the life and health insurance business and the +EV ultimate investment return assumption, net +of associated relevant impact on insurance and +investment contract liability. The investment +return of the life and health insurance business +is locked at 5% after excluding the short-term +investment variance; +The impact of discount rate (1) change is the +effect on insurance contract liability of the life +and health insurance business due to changes +in the discount rate; +Impacts of one-off non-operating items are +material items that management considered to +be non-operating income and expenses. +Note: (1) Refer to "Significant Accounting Policies" in the Notes +to Consolidated Financial Statements in the 2018 Annual +Report for information about the discount rate. +The operating profit after tax which excludes +fluctuations of the above non-operating items could +provide a clearer and more objective representation +of the Company's business performance and trend. +The operating profit of the life and health insurance +business is analyzed below: +(in RMB million) +2018 +2017 Change (%) +Release of residual +margin (A) +62,287 +49,811 +25.0 +Return on net worth (1) (B) +Spread income (2) (C) +Operating variance and +others (D) +8,959 +7,357 +21.8 +5,048 +5,637 +(10.4) +21,749 +10,108 +115.2 +Operating profit before +tax (E=A+B+C+D) +Income tax (F) +72,912 +2017 Change (%) +35.5 +business +177,485 +(%) +31, 2018 +Ping An Annuity +December +31, 2017 +Change +December +(%) +31, 2018 +Ping An Health +December +31, 2017 +Change +(%) +Core capital +741,727 +680,450 +9.0 +8,677 +7,895 +9.9 +1,690 +1,254 +34.8 +Actual capital +764,727 +703,450 +8.7 +Impact of discount +31, 2017 +December +Change +December +168,426 +5.4 +Expected interest growth +28,498 +22,642 +25.9 +Release of residual margin +Lapse variances and others +(62,287) (49,811) +26,617 +25.0 +20,357 +30.8 +MANAGEMENT DISCUSSION AND ANALYSIS +Closing residual margin +616,319 +27.6 +Note: Figures may not match totals due to rounding. +Ping An Insurance (Group) Company of China, Ltd. 23 +24 +Business Analysis +Life and Health Insurance Business +SOLVENCY MARGIN +As at December 31, 2018, the solvency margin ratios of Ping An Life, Ping An Annuity and Ping An Health +met regulatory requirements. The solvency margin ratios of Ping An Life, Ping An Annuity and Ping An +Health declined from the beginning of 2018 due to dividend distribution and business development. +Ping An Life +(in RMB million) +December +31, 2018 +786,633 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +22 +ratio +91.4 +91.8 -0.4 pps +(in RMB million) +Distribution +channel +Premium +income Surrender +25-month persistency +ratio +88.2 +88.0 +0.2 pps +Yingyue Rensheng +Sales agents, +Annuity (participating) +Bancassurance +38,974 +165 +Zunhong Rensheng +Sales agents, +December +31, 2018 +December +31, 2017 +Change +(%) +Endowment Insurance +(participating) +Bancassurance +13-month persistency +Change +2017 +2018 +62.6 +65.5 -2.9 pps +1.22 +1.22 +(RMB per agent +per month) +6,294 +6,250 +0.7 +Agent income +20 +20 +Annual Report 2018 +19,350 +Note: (1) Activity rate of agents = annual total of monthly agents +who issued policies/annual total of monthly onboard +agents +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Life provides individuals and groups with +life insurance products through its nationwide +service network of 42 branches (including 7 +telemarketing centers) and over 3,300 business +outlets. +Ping An Life maintained steady business growth +under the value creation strategy. Ping An Life +continued to develop the agent channel and boost +the written premium. As at December 31, 2018, sales +agents increased by 2.3% from the beginning of 2018 +to 1.42 million. The bancassurance channel improved +its business mix. The telemarketing channel +maintained a large market share. The internet +channel further optimized its product mix. +Ping An Life developed protection products, +optimized services, and diversified service +scenarios under the "product+" strategy. Ping An +Life continued to prioritize the protection products. +On the one hand, Ping An Life tapped various +market segments, launched the premium-returned +critical illness insurance product "Fu Man Fen" for +adults, and reached higher-end customers of critical +illness insurance. On the other hand, Ping An Life +strengthened competitiveness of its protection +products by increasing the number of covered +critical illnesses to more than 80. Ping An Life +continued to further the "product +" strategy. Ping +An Life increased interactions between customers, +agents and itself by optimizing the reward rules for +"Ping An RUN" and creating more service scenarios. +In this way, Ping An Life improved customer +experience, increased customer stickiness, and +enhanced customer development. +Ping An Life pursued Al-powered transformations +under the "technology+” strategy. In sales +management, Ping An Life applied Al-based +solutions to multiple scenarios including agent +team expansion, training, team management, and +sales models. Ping An Life developed a set of +innovative Al-enabled solutions to agent retention +and productivity promotion. Since Al-based +screening and interview functionalities went live, +they have been applied to screening of over 11 +million potential agents. Moreover, via backtesting +on historical data, our Al-based screening model +achieved an accuracy rate of 95.4% in identifying +agents who would remain with us for 13 months. +In customer development, the upgraded "Jin Guan +Jia" app can recommend products according to +customer profiles and facilitate management of +customer segments. As of the end of 2018, the +"Jin Guan Jia" app had 184 million registered +users and over 26 million monthly active users. +In customer services, Al has enabled Ping An +Life to significantly reduce turnaround times of +underwriting, policy administration and claims. +by upgrading "Smart Customer Services." Of the +nearly 20 million insurance applications received as +of December 31, 2018, 96% were underwritten by AI +automatically, even in real time. Of the nearly 40 +million online policy administration cases handled +via "Smart Customer Services," 90% were processed +by Al automatically with a daily average of around +24,000 cases and a shortest turnaround time of +three minutes. An innovative task-based robot was +launched, replacing traditional menu clicks with +smart interactive Q&As; the robot was accessed +more than 100,000 times per day on average. Ping An +Life continued to upgrade the "Smart Quick Claim" +service. Of the 3.81 million claims, 60% were settled +within 30 minutes, the shortest turnaround time +being 26 seconds. Designated family doctors were +assigned to nearly 60% or 33 million of customers, +handling 2.2 online consultations per customer. +All the customers enrolled after 2016 have been +assigned family doctors. In 2018, Ping An Life's net +promoter score (NPS) increased by 6.0 pps from the +beginning of 2018. Going forward, Ping An Life will +apply Al to more scenarios to improve customer +services and business management. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 21 +Business Analysis +Life and Health Insurance Business +Business data of Ping An Life are as follows: +OPERATIONS OF INSURANCE PRODUCTS +Top five products of Ping An Life in terms of +premium income are presented below. +(%) +Ping An Insurance (Group) Company of China, Ltd. +48,243 +163 +(in thousand) +14,166 +51 +Number of individual +life insurance +sales agents +1,417,383 1,385,987 +2.3 +Number of group +insurance sales +representatives +4,937 +4,916 +0.4 +Number of +bancassurance +relationship managers +3,151 +3,159 +(0.3) +Number of +telemarketing agents +36,344 +29,837 +21.8 +Note: (1) The number of retail customers is counted on the basis +of the number of holders of in-force policies. As at +December 31, 2018, individual policyholders and insureds +totaled 95.946 million. +(participating) +Distribution network +Bancassurance +Annuity for Adults +Ping An Fu Whole Life +Insurance +Sales agents, +Bancassurance +16,869 +301 +Retail (1) +57,309 +52,004 +10.2 +-0.6 pps +Sales agents, +Corporate +Number of customers +2,362 +14.5 +Annuity for Children +Bancassurance +(participating) +15,570 +44 +Total +59,671 +54,066 +10.4 +Xiyue Rensheng +Sales agents, +2,062 +4,532 +Commission expenses on insurance operations +(in RMB million) +Short-term investment +Life insurance and others +21.0 +84,870 +102,697 +Guangdong +1.1 +7,130 +7,205 +Accident insurance +2017 Change (%) +2018 +(in RMB million) +23.1 +26,159 +32,198 +Health insurance +2017 Change (%) +2018 +8,677 +The written premium of the life and health insurance +business is analyzed below by region: +Life and Health Insurance Business +Business Analysis +26 +Ping An Insurance (Group) Company of China, Ltd. 25 +Annual Report 2018 +44,739 +Notes: (1) Adjustments mainly arise from changes in classification, +measurement, and impairment of financial assets under +the new accounting standards for financial instruments. +(2) In accordance with rules for transition to the new +accounting standards for financial instruments, the +Company does not need to restate comparable figures +for 2017. +44,465 +Shandong +570,523 +Total +19.2 +193,830 +231,007 +Sub-total +13.5 +26,431 +29,988 +Beijing +20.3 +26,179 +31,498 +Zhejiang +17.6 +27,201 +31,999 +Jiangsu +8.2 +77,754 +84,142 +Total +19.5 +29,149 +34,825 +0.6 +for financial instruments +Profit in statutory financial +statements under the old +62.6 +Accident & short-term +2017 Change (%) +2018 +36.1 +66,205 +90,105 +Long-term health insurance +26.8 +79,218 +100,449 +Traditional life insurance +12.4 +98,790 +111,029 +Universal insurance +10.9 +187,374 +207,856 +Participating insurance +Change (%) +2017 +(in RMB million) +2018 +The written premium of the life and health insurance +business is analyzed below by product type: +(in RMB million) +health insurance +43,903 +34,537 +27.1 +36,143 +58,757 +instruments (2) +standards for financial +under the new accounting +Profit in financial statements +19.9 +475,895 +570,523 +Total +N/A +(15,829) +475,895 +adjustments(1) +(5.1) +1,582 +1,502 +Investment-linked insurance +106.4 +36,143 +74,586 +accounting standards +91.5 +8,189 +15,679 +Annuity +Investment income +19.9 +In 2018, the commission expense of the insurance +business (mainly paid to the Company's sales +agents) increased by 8.2% year on year due to +expansion of the insurance business. +Administrative expenses +Total Investment Income +Interest credited to +(6.2) +198,428 +186,043 +reserves +N/A +96 +(200) +investment assets +Net increase in insurance +Impairment losses on +25.3 +13,129 +16,445 +Policyholder dividends +N/A +640 +(36,067) +value changes +32.6 +(2,001) +(2,653) +contracts +Profit or loss from fair +79,384 +113,811 +(30.2) +policyholder contract +3.6 +6.1 +-2.5 pps +Total +323,494 320,957 +0.8 +Claims paid grew by 21.5% year on year, primarily +due to continued growth in the short-term health +insurance business. +Annuity payments increased sharply year on year as +some products matured in 2018. +Maturity and survival benefits decreased by 19.9% +year on year because survival benefits of some +insurance products peaked in 2017. +Death, injury and medical care benefits were +26.8% higher year on year, driven by growth in the +long-term health insurance business. +Policyholder dividends climbed 25.3% year on year +as a result of growth in the participating insurance +business. +Net increase in insurance reserves decreased by +6.2% year on year, mostly due to business growth +and movement of the benchmarking yield curve for +measuring reserves for insurance contracts. +expenses of insurance +Interest credited to policyholder contract deposits +was down 27.1% year on year as lower investment +income decreased the interest payment on universal +insurance accounts. +Notes: (1) Net investment income includes interest income from +deposits and debt financial assets, dividend income +from equity financial assets, operating lease income +from investment properties, and the share of profits +and losses of associates and jointly controlled entities. +(2) Realized gains include realized capital gains from +securities investments. +(3) Net exchange gains or losses on investment assets +denominated in foreign currencies are excluded from +computation of the above yields. Average investment +assets used as the denominator are computed in line +with principles of the Modified Dietz method. +In 2018, the net investment yield of the life and +health insurance business was 5.2%, down 0.6 pps +year on year, largely because of lower dividend +income from equity investments and the larger +scale of the portfolio. In 2018, the domestic and +international capital markets were quite volatile. +After the life and health insurance subsidiaries +implemented the new accounting standards for +financial instruments, assets carried at fair value +through profit or loss increased sharply, resulting +in wider fluctuation in gains or losses from fair +value changes. As a result, the total investment +income dropped by 30.2% year on year and the total +investment yield declined 2.5 pps to 3.6%. +INCOME TAX +The income tax increased sharply year on year due +to rising taxable income driven by business growth. +Ping An Insurance (Group) Company of China, Ltd. +5.2 +Net investment yield (3) (%) +Total investment yield (3) (%) +(27.1) +23,873 +17,407 +deposits +Annual Report 2018 +Net profit reconciliations between the life and health +insurance businesses' statutory financial statements +and statements under the new accounting standards +for financial instruments are presented below to +allow comparison with peers. +(71.8) +1,482 +15,836 +Claims paid +insurance contracts +(29.5) +61 +43 +receivables and others +Claim expenses of +Impairment losses on +5.4 +19.0 +2017 Change (%) +46,766 +742 +883 +Tax and surcharges +5.0 +20,519 +21,539 +Surrenders +49,276 +Operating expenses +2017 Change (%) +2018 +(in RMB million) +Claims and policyholders' benefits +2018 +(in RMB million) +13,032 +21.5 +Total +50,202 +Realized gains (2) +Reinsurer's share of claim +5.9 +107,827 +114,169 +Net investment income (1) +26.8 +18,897 +23,966 +medical care benefits +Death, injury and +Change (%) +5,248 +2017 +Total Investment Income +(in RMB million) +(19.9) +27,709 +22,186 +benefits +Maturity and survival +208.3 +7,371 +22,725 +Annuities +5.5 +47,569 +2018 +variance(¹) (B) +Notes: (1) Administrative expenses include the administrative +expenses, taxes and surcharges on investment +operations and impairment losses on receivables and +others under the segmented income statement. +(2) Total investment income includes interest revenue from +non-banking operations, investment income, share of +profits and losses of associates and jointly controlled +entities, impairment losses on investment assets, and +interest expenses on assets sold under agreements +to repurchase and placements from banks and other +financial institutions under the segmented income +statement. +475,895 +Annual Report 2018 +265 +265 +7,236(2) +7,236 +71,345 12,274 +24,818 +3,012 +1,680 +9,017 +7,748 (4,090) 125,804 +70,320 +12,215 +14,394 +3,008 +1,599 +8,264 +6,770 +(3,996) 112,573 +1,026 +59 +10,424 +4 +81 +753 +Operating profit attributable to +non-controlling interests +978 +parent company +Operating profit attributable +59 10,424 +4 +81 +753 +978 +(94) +13,048 +Net profit (A) +58,757 +12,274 +24,818 +3,012 +1,680 +9,017 14,984 +(4,090) 120,452 +Excluding: +Short-term investment +variance (¹) (B) +(12,853) +(12,853) +Impact of discount +rate change (C) +Impact of one-off material +non-operating items (D) +Operating profit (E=A-B-C-D) +to shareholders of the +(94) +13,231 +Ping An Insurance (Group) Company of China, Ltd. +16,270 +(2,700) +89,088 +Net profit attributable to +non-controlling interests +485 +65 +9,740 +4 +80 +395 +68 +53 +10,890 +Net profit (A) +36,143 +13,372 +23,189 +3,957 +2,123 +7,503 +16,338 +(2,647) +99,978 +Excluding: +7,108 +2,043 +3,953 +13,449 +17 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Performance Overview +2017 +Life and +Property +health and casualty +insurance +insurance +Banking +business +business +843 +Trust +business +Fintech & +healthtech +Other +businesses +business +and +elimination +The Group +(in RMB million) +Net profit attributable to +shareholders of the +business +parent company +35,658 +13,307 +Other asset +Securities management +business business +non-controlling interests +Net profit attributable to +107,404 +Profit before tax +48.4 +6,741 +10,001 +Bancassurance channel +311.4 +(1,427) +(5,870) +expenses +31.7 +268,259 +353,343 +Agent channel +Other net revenue and +32.8 +295,165 +391,956 +Renewed business +(30.2) +113,811 +79,384 +Total investment income (2) +2.1 +12,063 +12,322 +81,259 +50,671 +60.4 +Income tax +570,523 +Total +90.6 +32 +61 +Renewed business +8.2 +20,252 +21,907 +New Business +8.3 +20,284 +premium +21,968 +62.6 +36,143 +58,757 +Net profit +41.9 +20,165 +28,612 +and others +54.9 +Telemarketing, internet +(14,528) +(22,502) +Group business +19.9 +5.5 +(50,202) +Net profit attributable to +2018 +Life and +Property +health and casualty +insurance +business +insurance +business +Banking +business +Trust +business +Other asset +Securities management +business +business +Fintech & +healthtech +business +Other +businesses +and +elimination +The Group +shareholders of the +parent company +57,914 +12,215 +14,394 +3,008 +1,599 +8,264 +14,006 +(3,996) +(in RMB million) +In 2018, the Group's operating profit attributable to shareholders of the parent company grew by 18.9% +year on year to RMB112,573 million. The basic operating earnings per share was RMB6.31, up by 18.8% year +on year. The life and health insurance business's operating profit attributable to shareholders of the parent +company rose by 34.9% year on year to RMB70,320 million. +The operating profit after tax which excludes fluctuations of the above non-operating items can provide a +clearer and more objective representation of the Company's business performance and trend. +Note: (1) Refer to "Significant Accounting Policies" in the Notes to Consolidated Financial Statements in the 2018 Annual Report for +information about the discount rate. +Administrative expenses (1) +Including: regular +8.2 +(77,754) +(84,142) +insurance operations +30.0 +15,680 +20,384 +and others +Commission expenses of +Telemarketing, internet +(47,569) +0.8 +(323,494) +benefits +Claims and policyholders' +(11.5) +4,803 +4,252 +21.1 +OPERATING PROFIT OF THE GROUP +Due to the long-term feature of the majority business of the life and health insurance business, the measure +of operating profit has been applied to more appropriately evaluate business performance. Operating profit +after tax is based on net profit from financial statements, excluding items that are of short-term, volatile or +one-off nature, including: +Short-term investment variance, which is the variance between the actual investment return of the life +and health insurance business and the EV ultimate investment return assumption, net of associated +relevant impact on insurance and investment contract liability. The investment return of the life and +health insurance business is locked at 5% after excluding the short-term investment variance; +The impact of discount rate (1) change is the effect on insurance contract liability of the life and health +insurance business due to changes in the discount rate; +Impacts of one-off non-operating items are material items that management considered to be +non-operating income and expenses. +(320,957) +7,895 +Xiyue Rensheng +1,690 +(93,169) +(4.3) +136,657 +130,715 +Agent channel +linked products +and investment- +(2.4) +160,446 +156,599 +(81,367) +New Business +separated out +20.4 +455,611 +548,555 +Retail business +Less: Premium deposits +Change (%) +2017 +2018 +(in RMB million) +from universal life +14.5 +Including: regular +Premium income +9.9 +384,567 +465,583 +Earned premium +Including: regular +21.5 +388,642 +472,359 +Gross written premium +(32.2) +8,109 +5,500 +Bancassurance channel +N/A +659 +Reinsurance premium income +(3.1) +128,437 +124,394 +premium +21.4 +388,642 +471,700 +(3.9) +(5,886) +5.8 +insurance risk transfer +solvency margin +Comprehensive +327.2 -21.7 pps +305.5 +265.1 -15.3 pps +249.8 +226.5 -14.3 pps +212.2 +ratio (%) (regulatory +requirement ≥50%) +Core solvency margin. +ratio (%) (regulatory +44.4 +16.6 +2,978 +3,473 +16.3 +300,453 +349,513 +Minimum capital +34.8 +(5,654) +1,254 +553 +requirement ≥100%) +383 +234.1 -15.3 pps +significant +of policies without +218.8 +The written premium of the life and health insurance +business is analyzed below by policyholder type and +channel: +Written premium +Less: Premium deposits +19.9 +Change (%) +2017 +570,523 +Written premium +475,895 +Notes: (1) Core solvency margin ratio = core capital/minimum capital; comprehensive solvency margin ratio = actual capital/minimum +capital. +(in RMB million) +ANALYSIS OF FINANCIAL STATEMENTS +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +265.1 -15.3 pps +Annual Report 2018 +(2) For details of subsidiaries' solvency margin, please visit the Company's website (www.pingan.cn). +(3) Figures may not match calculation due to rounding. +305.5 +327.2 -21.7 pps +249.8 +2018 +Debt financial assets at fair value through other +229,502 +85,138 +365,179 +510,171 +Interest rate swaps +824,939 +Derivative financial assets +Currency forwards and swaps +Others +280,037 +85,266 +4 +Funds +Wealth management investments and +89,640 +10,346 +79,294 +Stocks +200,753 +128 +68,764 +131,861 +169,367 +151,024 +18,343 +12,013 +other investments +12,013 +Stocks +7,622 +1,722 +Unlisted equity investments +66,682 +66,682 +Preferred shares +154,235 +154,235 +Bonds +comprehensive income +Equity financial assets at fair value through other +310,901 +16,751 +258,769 +35,381 +51,587 +16,751 +34,836 +259,314 +223,933 +35,381 +other investments +Wealth management investments and +Bonds +comprehensive income +21,911 +- +21,911 +2,276 +2,276 +7,622 +Financial assets at fair value through profit or loss +For the year ended 31 December 2018 +Level 3 Total fair value +183,097 +271,673 +183,097 +Other liabilities +450,142 +8,522 +9,779 +555,701 +8,522 +451,283 +556,875 +9,779 +Bonds payable +Accounts payable +1,952,695 +271,673 +2,114,344 +2,090,725 +1,175,568 +940,946 +292,935 +110,136 +571 +28,391 +16,967 +35,743 +28,464 +Other assets +112,028 +2,170 +1,925,623 +The assets and liabilities of the investment-linked business are not included in the above financial assets +and liabilities. +Fair value of financial assets and liabilities not carried at fair value +The following describes the methodologies and assumptions used to determine fair values for those +financial instruments which are not recorded at fair value in the financial statements, i.e., financial assets at +amortized costs and loans and receivables. +31 December 2018 +Level 2 +Level 1 +(in RMB million) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair +value hierarchy: +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +294 +For Level 3 financial instruments, prices are determined based on the significance of the unobservable +factors to the overall fair value measurement, and valuation methodologies such as discounted cash flow +models and other similar techniques. +For Level 2 financial instruments, valuations are generally using observable market inputs, or recent quoted +market prices. The valuation providers typically gather, analyze and interpret information related to market +transactions and other key valuation model inputs from multiple sources, and through the use of widely +accepted internal valuation models, provide a theoretical quote on various securities. Debt securities are +classified as Level 2 when they are valued at recent quoted price from Chinese interbank market or from +public valuation service providers. The fair value of debt investments denominated in RMB is determined +based upon the valuation results by the China Central Depository & Clearing Co., Ltd. All significant inputs +are observable in the market. +Valuation methods for Level 2 and Level 3 financial instruments +The level of fair value measurement is determined by the lowest level input that is significant to the +entire measurement. As such, the significance of a particular input should be considered from an overall +perspective in the fair value measurement. +Level 3: inputs which are based on parameters other than observable market data (unobservable inputs). +Level 2: either directly (such as price) or indirectly (such as calculated based on price) other than quoted +prices included within Level 1 that are observable for the asset or liability; +Level 1: quoted (unadjusted) prices in active markets for identical assets or liabilities. A market is regarded +as active if quoted prices are readily and regularly available from an exchange, dealer, broker, industry +group, pricing service, or regulatory agency, and those prices represent actual and regularly occurring +market transactions on an arm's length basis. The main quoted market price used for financial assets held +by the Group is the current bid price. Financial instruments included in Level 1 comprise primarily equity +investments, fund investments and bond investments traded on stock exchanges and open-ended mutual +funds; +The Group uses the following hierarchy for determining and disclosing the fair values of financial +instruments: +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY +The fair value of fixed rate financial assets and liabilities carried at amortized cost is estimated by +comparing market interest rates when they were first recognized with current market rates for similar +financial instruments. The estimated fair value of fixed interest bearing deposits is based on discounted +cash flows using prevailing money market interest rates for financial products with similar credit risk and +maturity. For quoted debts issued, the fair values are determined based on quoted market prices. For those +debts issued where quoted market prices are not available, a discounted cash flow model is used based on +a current interest rate yield curve appropriate for the remaining term to maturity and credit spreads. +Fixed rate financial instruments +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS (CONTINUED) +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +1,722 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 293 +Annual Report 2018 +Floating rate loans and advances to customers of the Group are repriced within one year, and the interest +rates are adjusted according to the statutory interest rate announced by the PBC. Thus, the carrying +amounts approximate to their fair values. +For financial assets and financial liabilities that have a short term maturity (less than three months), it is +assumed that the carrying amounts approximate to their fair values. This assumption is also applied to term +deposits, and savings accounts without a specific maturity. For other variable rate instruments, adjustment +are also made to reflect the subsequent changes in the market rate after initial recognition. +Financial assets and liabilities for which fair value approximates to carrying value +Financial assets +154,235 +3,202 +1,722 +259,938 +5,610 +254,328 +Equity securities +56,935 +5,380 +51,555 +Security investment funds +221,871 +40 +179,155 +42,676 +Bonds +Available-for-sale financial assets +16,192 +1,860 +14,107 +225 +16,192 +1,860 +14,107 +225 +Others +Currency forwards and swaps +Interest rate swaps +Derivative financial assets +141,250 +8,118 +90,767 +Other equity investments +42,365 +64,969 +236,228 +9,076 +Total financial liabilities +14,060 +614 +4,370 +9,076 +Other financial liabilities held for trading +17,950 +17,950 +2,002 +2,002 +15,848 +15,848 +100 +100 +Others +Currency forwards and swaps +Interest rate swaps +Derivative financial liabilities +Financial liabilities +Total financial assets +932,414 +179,417 +362,073 +390,924 +774,972 +171,299 +255,114 +348,559 +171,259 +66,682 +26,980 +19,832 +Total financial liabilities +8,477 +Financial liabilities at fair value through profit or loss +22,247 +22,247 +3,202 +74,753 +6,898 +6,898 +12,147 +12,147 +Others +Currency forwards and swaps +Interest rate swaps +Derivative financial liabilities +1,445,833 +61,687 +61,687 +165,426 +861,289 +419,118 +3,756 +3,756 +Financial liabilities +Total financial assets +Loans and advances to customers measured at fair +value through other comprehensive income +other comprehensive income +institutions measured at fair value through +Placements with banks and other financial +222,639 +8,477 +7,148 +7,532 +29,779 +16,975 +Other equity investments +16,978 +281 +16,697 +Equity securities +33,491 +970 +10,993 +21,528 +Security investment funds +63,801 +59,661 +4,140 +Bonds +Carried at fair value through profit or loss +Financial assets +(in RMB million) +Level 3 Total fair value +31 December 2017 +Level 2 +Level 1 +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 295 +Annual Report 2018 +39,222 +966 +966 +29,624 +1,539,172 +25,389 +Finance lease receivable +5,505 +85,867 +1,820 +agreements +Financial assets held under resold +55,285 +54,547 +1,834 +Policy Loans +167,784 +6,989 +105,906 +39,773 +Other assets +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +The table below summarizes the remaining contractual maturity profile of the financial assets, financial +liabilities and insurance contract liabilities of the Group (excluding balances of investment-linked contracts) +based on undiscounted contractual cash flows/expected cash flows. +(in RMB million) +Cash and amounts due from banks and +other financial institutions +Balances with the Central Bank and +Repayable +Less than +on demand +3 months +3 to 12 +months +31 December 2018 +1 to 5 +years +Over 5 +years +Undated +(4) LIQUIDITY RISK (CONTINUED) +53,405 +17,972 +346,681 +brokerage customers +Customer deposits and payables to +189,108 +189,108 +- +repurchase +Assets sold under agreements to +19,641 +861 +1,580 +17,193 +7 +profit or loss +Financial liabilities at fair value through +826,183 +7,608 +101,944 +231,511 341,198 +143,922 +Due to banks and other financial +institutions +8,145,649 +821,308 +102,649 +847 +93,602 +111,666 +410 +14,191 +2,159,941 2,465,765 +16,234 +1,333,491 +1,018,463 +Total +138,242 +99,348 +89,601 +222,639 +Financial assets at amortized cost +11,170 +Loans and advances to customers +29,496 +83,377 334,406 +579,429 617,167 +939,296 +1,682,740 +- +3,050,989 +589,400 +424,717 +2,240,209 +Premium receivables +22,440 +20,887 +13,447 +10,344 +32 +- +67,150 +Accounts receivable +2,689 +6,729 +7,423 +6,551 +- +- +23,392 +222,639 +792,706 +- +Equity financial assets at fair value +135,813 +19,299 +482,303 +statutory deposits for insurance +operations +24,947 +836 +5,462 +7,405 +- +248,567 +287,217 +Financial assets at fair value through +profit or loss +60,158 +39,097 +100,932 +199,434 +152,196 +350,102 +901,919 +Debt financial assets at fair value through +other comprehensive income +480 +15,258 +48,256 +151,191 +178,945 +- +394,130 +through other comprehensive income +5,481 +Accounts payable +491,195 +2,185 +1,888 +428,625 +292,432 +41,554 +Fixed maturity investments +141 +34,862 +510,594 +2,024 +148,707 +101,731 +138,314 +119,818 +Total +11,812 +Undated +1 to 5 +years +3 to 12 +months +Less than +3 months +Repayable +on demand +31 December 2017 +statutory deposits for insurance +operations +Balances with the Central Bank and +other financial institutions +Cash and amounts due from banks and +(in RMB million) +(4) LIQUIDITY RISK (CONTINUED) +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2018 +Over 5 +years +121 +271,259 +1,202,731 +74,040 +12,760 +51,641 +7,956 +1,683 +Accounts receivable +45,694 +54 +13,314 +12,371 +15,912 +4,043 +Premium receivables +1,920,621 +356,122 +564,950 +517,173 +432,182 +50,194 +Loans and advances to customers +646,290 +546,944 +320,083 +3,504,514 +22,320 +33,307 +15,548 +12,785 +12,317 +Equity investments +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 287 +(1,031) +Bonds payable +52,591 +- +52,591 +Policyholder dividend payable +56,082 +31,018 +17,789 +5,671 +1,604 +liabilities for policyholders +Insurance and Investment contract +73,461 +5,952,795 +- +(33,974) 5,988,623 +573 +9,779 +- +- +2,161,169 +- +2,208 +341,253 +533,807 +6,784 +3,044 +343 +(2,197) +Insurance contract liability +4,015 +65,829 +Insurance payables +Other liabilities +810 +109,669 +66,809 +32,468 +1,033,891 +- +920,695 +(921,726) +116 +(56) +489 +11,330 +(11,214) +388,765 +(388,821) +32,581 488,019 +(34,161) (487,530) +(1,580) +685 +15 +(35) +(449) +897 +257 +Annual Report 2018 +- Cash outflow +Cash inflow +on a gross basis +Derivative financial instruments settled +on a net basis +Derivative financial instruments settled +Derivative cash flows +10,132,143 +- +204,749 +586,585 +- +35,714 +3,221 +323,186 160,876 +31,203 28,188 +1,246,816 617,510 6,068,392 +1,165,534 +614 +Customer deposits and payables to +296 +16,192 +1,206,471 +851,510 +Cash and amounts due from banks and +other financial institutions +457,524 +483,891 +457,524 +483,891 +Balances with the Central Bank and +statutory deposits for insurance operations +285,959 +318,236 +285,959 +318,236 +Loans and advances to customers +1,929,842 +1,660,864 +1,929,842 +1,661,301 +Financial assets held under resold agreements +92,951 +99,296 +92,951 +21,911 +775,098 +775,098 +16,192 +1,243,768 +847,198 +Loans and receivables +2018 +2017 +2018 +2017 +Financial assets +Financial assets at fair value through profit or loss +824,939 +141,250 +824,939 +141,250 +Debt financial assets at fair value through other +99,296 +comprehensive income +310,901 +Equity financial assets at fair value through other +comprehensive income +222,639 +Financial assets at amortized cost +2,075,151 +222,639 +2,097,405 +Available-for-sale +Derivative financial assets +21,911 +Held-to-maturity +310,901 +Accounts receivable +22,798 +72,061 +Financial liabilities +Derivative financial liabilities +22,247 +17,950 +22,247 +17,950 +Financial liabilities at fair value through profit or loss. +16,975 +14,060 +16,975 +14,060 +(in RMB million) +Due to banks and other financial institutions +780,530 +803,154 +780,530 +Assets sold under agreements to repurchase +189,028 +133,981 +189,028 +133,981 +Customer deposits and payables to +brokerage customers +2,114,344 +803,154 +31 December +2017 +2017 +22,798 +72,061 +Finance lease receivable +165,214 +112,028 +165,214 +112,028 +Other assets +69,829 +143,891 +69,829 +2018 +143,891 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS (CONTINUED) +Carrying values +Fair values +31 December +31 December +31 December +31 December +2018 +292 +1,952,695 +31 December +31 December +The size of unconsolidated structured entities and the Group's funding and maximum exposure are shown +below: +31 December 2018 +(in RMB million) +Size +Carrying amount +Unconsolidated structured entities +The Group's +maximum +exposure +Interest held by the Group +Securitization +89,581 +5,183 +5,183 +Assets management products +managed by affiliated entities +Assets management products +managed by third parties +Wealth management products +managed by affiliated entities +1,686,384 +236,694 +236,694 +Investment income and +service fee +service fee +Investment income and +Note 1 +443,679 +443,679 +The following table also shows the Group's maximum exposure to the unconsolidated structured entities +representing the Group's maximum possible risk exposure that could occur as a result of the Group's +arrangements with structured entities. The maximum exposure is contingent in nature and approximates +the sum of direct investments made by the Group. +The Group uses structured entities in the normal course of business for a number of purposes, for example, +structured transactions for customers, to provide finance to public and private sector infrastructure +projects, and to generate fees from managing assets on behalf of third-party investors. These structured +entities are financed through the issue of notes or units to investors. Refer to Note 3.(6) for the Group's +consolidation consideration related to structured entities. +(8) THE GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +78,595 +533,775 +300,453 +36,141 +209.0% +226.5% +194.0% +214.9% +234.1% +217.5% +The Group's solvency ratio is calculated based on the relevant regulations promulgated by the CIRC, which +is an indicator of the overall solvency position of a financial conglomerate. +Investment income +The banking business measures the capital adequacy ratio in accordance with the 'Capital Rules for +Commercial Banks (Provisional)' issued by the CBRC in June 2012. According to the requirements, Risk +weighted assets for credit risk is measured by Weighted Approach, Risk weighted assets for market risk is +measured by Standardised Approach, and risk weighted assets for operation risk is measured by the Basic +Indicator Approach. +Core Tier 1 capital adequacy ratio +Tier 1 capital adequacy ratio +Capital adequacy ratio +290 +Annual Report 2018 +31 December 2018 +31 December 2017 +8.54% +9.39% +11.50% +8.28% +9.18% +11.20% +Ping An Insurance (Group) Company of China, Ltd. +The banking operation's core Tier 1 capital adequacy ratio, Tier 1 capital adequacy ratio and capital +adequacy ratio are shown below: +537,781 +6,156 +6,156 +Wealth management products +managed by affiliated entities. +Wealth management products +managed by third parties +508,770 +3,030 +3,030 +Investment income and +service fee +Note 1 +26,545 +26,545 +Investment income +Note 1: These assets management products and wealth management products are sponsored by third party financial institutions and the +information related to size of these structured entities were not publicly available. +Investment income +The Group's interest in unconsolidated structured entities are recorded as wealth management investments +under financial assets at fair value through profit or loss, financial assets at fair value through other +comprehensive income and financial assets at amortized cost and beneficial right under trust schemes +under financial assets held under resold agreements. +Ping An Insurance (Group) Company of China, Ltd. 291 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +The Group's financial instruments mainly consist of cash and amounts due from banks and other financial +institutions, term deposits, bonds, funds, stocks, loans, borrowings, deposits from other banks and financial +institutions, customer deposits and payables to brokerage customers, etc. +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS +The following table sets out the carrying values and fair values of the Group's major financial instruments +by classification: +(in RMB million) +Carrying values +Fair values +Annual Report 2018 +31 December +476,103 +Note 1 +Investment income and +service fee +Wealth management products +managed by third parties +Note 1 +14,837 +14,837 +Investment income +Unconsolidated structured entities +31 December 2017 +(in RMB million) +Size +Carrying amount +476,103 +Securitization +2,426 +The Group's +maximum +exposure +Interest held by the Group +2,426 +Investment income and +service fee +Assets management products +managed by affiliated entities +Assets management products +managed by third parties +1,337,658 +175,338 +175,338 +Investment income and +service fee +59,223 +32,010 +15,116 +(4) LIQUIDITY RISK (CONTINUED) +Regulatory capital held +Core capital +The table below summarizes the minimum regulatory capital for the Group and its major insurance +subsidiaries and the regulatory capital held against each of them. +(7) CAPITAL MANAGEMENT (CONTINUED) +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 289 +Annual Report 2018 +The Group has formally implemented China Risk Oriented Solvency System issued by the CIRC since 1 +January 2016 by reference to the 'Notice on the Formal Implementation of China Risk Oriented Solvency +System by CIRC. The Group adjusted the objective, policy and process of capital management. As at 31 +December 2018, the Group was compliant with the relevant regulatory capital requirements. +The Group manages its capital requirements by assessing shortfalls, if any, between the reported and +the required capital levels on a regular basis. Adjustments to current capital levels are made in light of +changes in economic conditions and risk characteristics of the Group's activities. In order to maintain or +adjust the capital structure, the Group may adjust the amount of dividends paid, return capital to ordinary +shareholders or issue capital securities. +The Group's capital requirements are primarily dependent on the scale and products of insurance business, +and the type of business that it undertakes, as well as the industry and geographic location in which it +operates. The primary objectives of the Group's capital management are to ensure that the Group complies +with externally imposed capital requirements and to maintain healthy capital ratios in order to support its +business and to maximize shareholders' value. +(7) CAPITAL MANAGEMENT +Operational risk is the risk of loss resulting from inadequate or failure of proper internal controls on +business processes, employees and systems or from uncontrollable external events. Operational risk in this +context includes legal risk, but does not include strategic risk and reputational risk. The Group is exposed +to many types of operational risks in the conduct of its business. The Group manages operational risk by +establishing and continuously improving risk management framework, formalizing policies and standards, +using management tools and reporting mechanism, strengthening communication and enhancing training +to staff members. +(6) OPERATIONAL RISK +The objective of the Group's asset and liability management is to match assets with liabilities on the basis +of both the duration and interest rate. In the current regulatory and market environment, however, the +Group is unable to invest in sufficient assets with long enough duration to match that of its life insurance +and investment contract liabilities. When the current regulatory and market environment permits, however, +the Group will lengthen the duration of its assets by matching the new liabilities of lower guarantee rates, +while narrowing the gap of existing liabilities of higher guarantee rates. +(5) MISMATCHING RISK OF ASSETS AND LIABILITIES +The assets and liabilities related to investment-linked contracts which are regarded as insurance contracts +are presented as policyholder account assets and liabilities in respect of insurance contracts. The assets +and liabilities related to investment-linked contracts which are regarded as investment contracts are +presented as policyholder account assets and liabilities in respect of investment contracts. The assets and +liabilities of each investment-linked fund are segregated from each other and from the rest of the Group's +invested assets for record keeping purposes. As the investment risks of investment-linked contracts were +fully borne by policyholders, the assets and liabilities related to investment-linked contracts were not +included in the analysis of risk management. Investment-linked contracts are repayable on demand. The +Group manages liquidity risk related to the investment-linked contracts by investing mainly in assets with +high liquidity, as disclosed in Note 38. +Management expects the credit commitments will not be entirely used during the commitment period. +5,252,160 +Minimum regulatory capital +Core Solvency margin ratio +Comprehensive solvency margin ratio +Core capital +218.8% +216.4% +201.5% +212.2% +211.1% +38,236 +349,513 +596,238 +85,557 +764,727 +51. RISK AND CAPITAL MANAGEMENT (CONTINUED) +1,290,268 +741,727 +1,258,768 +Ping An +Property & +Casualty +Ping An Life +The Group +31 December 2018 +Comprehensive solvency margin ratio +Core Solvency margin ratio +Minimum regulatory capital +Regulatory capital held +77,057 +Ping An Insurance (Group) Company of China, Ltd. +494,293 +588,263 +Less than +(18,600) +574,945 +(593,545) +The table below summarizes the remaining contractual maturity profile of the Group: +(1,059) +(7,111) +(6,742) +4,501 +(5,560) +256,252 284,253 +(262,994) (291,364) +29,939 +(33,627) +(3,688) +1 months +(3,494) +(17) +395 +(1,400) +(2,493) +- Cash outflow +- Cash inflow +on a gross basis +Derivative financial instruments settled +on a net basis +Derivative financial instruments settled +21 +223.8% +1 to 3 +months +months +Annual Report 2018 +288 +95,052 +63,871 +166,735 +106,045 +62,590 +Credit commitments +31 December 2017 +121,003 +3 to 12 +96,713 +95,850 +59,113 +Credit commitments +31 December 2018 +(in RMB million) +Total +Undated +years +Over 5 +1 to 5 +years +215,584 +31 December 2017 +Ping An +Property & +Casualty +The Group +14,201 +Finance lease receivable +brokerage customers +780,767 +424,848 +432,426 +375,752 +2,957 +Derivative cash flows +Accounts payable +24 +2,826 +5,672 +8,522 +Insurance payables +60,478 +2,256 +568 +1,665 +5,049 +4,255 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +818,203 +7,244,000 +Due to banks and other financial +institutions +140,112 +222,766 +340,249 +84,563 +8,526 +796,216 +Assets sold under agreements to +repurchase +134,154 +134,154 +Other financial liabilities held for trading +4,329 +15 +2,016,750 +Insurance contract liabilities +Other liabilities +26,894 +70,251 +51,142 +112,552 +9,493 +270,332 +1,058,152 +64,414 +980,598 +721,765 +703,450 +1,146,865 +70,095 +680,450 +1,115,365 +Ping An Life +487,585 +40,914 +1,070,752 +131,112 +131,071 +23,790 +9,125 +2,257 +5,158,102 +5,193,274 +Investment contract liabilities for +policyholders +1,044 +9,083,427 +14,987 +4,158 +Bonds payable +45,622 +184,488 +Policyholder dividend payable +52,357 +32,168 +45,622 +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +Financial assets +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments not recorded at fair value but for which fair +value is disclosed by level of the fair value hierarchy: +(in RMB million) +Level 1 +31 December 2018 +Level 2 +Level 3 +Total fair value +Financial assets at amortized cost +Total +1,963,798 +93,554 +40,053 +1,963,798 +93,554 +2,097,405 +2,097,405 +Financial liabilities +Total +40,053 +Bonds payable +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +30 +2,168 +Transfers into Level 3 +Disposals +Additions +At 1 January 2018/2017 +Change in accounting policy +At 31 December 2017/2016 +(in RMB million) +Reconciliation of movements in Level 3 financial instruments measured at fair value is as follows: +Financial assets and liabilities for which fair value approximates carry value are not included in the above +disclosure. +Total gains in income +450,142 +381,170 +68,972 +381,170 +68,972 +Available-for-sale +financial assets +376 +1,206,471 +376 +1,157,439 +1,157,439 +450,142 +48,656 +48,656 +At 31 December 2018/2017 +2018 +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 297 +Annual Report 2018 +8,118 +85,266 +1,416 +9,929 +Carried at fair value through profit or loss +40 +(112,161) +2,756 +97,487 +4,721 +89,971 +81,853 +4,721 +8,118 +2017 +(775) +Total fair value +Level 3 +31 December 2017 +Level 2 +Disposals +Issue +Settlement +Total gains in income +At 31 December +(in RMB million) +At 1 January +Additions +At 31 December +At 1 January +(in RMB million) +Additions +Disposals +Total gains in income +At 31 December +298 +Annual Report 2018 +119,147 +100,232 +(61,072) +14,096 +(3,302) +At 1 January +(in RMB million) +At 31 December +Total gains in other comprehensive income +Level 1 +Total +Bonds payable +Financial liabilities +Total +Bonds +Held-to-maturity +Financial assets +(in RMB million) +555,701 +555,701 +489,499 +489,499 +66,202 +66,202 +2017 +(in RMB million) +At 1 January +Additions +Disposals +Transfers into Level 3 +Transfers out of Level 3 +Total gains in income +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +1,206,471 +7,773 +Debt financial assets +16,087 +105 +366 +357 +42,225 +25,830 +304 +Annual Report 2018 +18,949 +Ping An Insurance (Group) Company of China, Ltd. +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +For the year ended 31 December 2017: +2017 +Emoluments +Remunerations +Employer's +contribution +received or +receivable +received or +receivable +in respect of +director's other +56. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +services in +connection +6,361 +1,489 +518 +132 +ZHANG Wangjin +510 +510 +130 +HUANG Baokui +510 +Total +510 +Subtotal +1,538 +1,585 +941 +44 +61 +146 +4,315 +130 +with the +management +Fees +Salaries +3,772 +3,589 +REN Huichuan +2,119 +1,829 +YAO Jason Bo +3,222 +3,039 +LEE Yuansiong +CAI Fangfang +1,939 +LIN Lijun +487 +181 +221222 +7 +32 +30 +2,118 +1,939 +2,102 +SUN Jianyi +Discretionary +bonuses(ii) +Housing +allowance +Other +employee +benefits +to a +retirement +benefit +in respect of +of the affairs +scheme +accepting +office as +director +of the company +or its subsidiary +Individual +undertaking +Total +income tax +(in RMB thousand) +Directors +MA Mingzhe (iii) +2,817 +2,258 +518 +GU Liji +775 +1,637 +130 +LIU Chong +518 +518 +132 +Wang Yongjian (vi) +236 +236 +510 +63 +205 +205 +52 +YIP Dicky Peter +518 +518 +132 +WONG Oscar Sai Hung +XIONG Peijin (vii) +510 +YANG Xiaoping +132 +37 +6,454 +4,625 +64 +59 +4,296 +2,853 +LIN Lijun (v) +- +186 +62 +3 +5 +9 +265 +72 +Soopakij CHEARAVANONT +518 +518 +526 +32 +526 +SUN Dongdong +- +37,910 +24,341 +Supervisors +PAN Zhongwu +643 +376 +27 +211 +26 +1,140 +322 +WANG Zhiliang +942 +565 +17 +35 +78 +68 +305 +61 +15,146 +526 +526 +134 +GE Ming +526 +526 +134 +OUYANG Hui +526 +526 +134 +Stephen Thomas Meldrum (viii) +214 +- +214 +42 +Subtotal +4,823 +17,364 +134 +42 +63 3 3 2 2 +495 +Subtotal +1,516 +1,406 +1,030 +57 +50 +130 +4,189 +132 +1,367 +6,659 +18,043 +15,804 +155 +139 +374 +41,174 +25,804 +Total +Annual Report 2018 +518 +HUANG Baokui +1,085 +332 +13 +38 +954 +496 +13 +30 +518 +634 +GU Liji +518 +518 +132 +ZHANG Wangjin +480 +480 +120 +155 +Ping An Insurance (Group) Company of China, Ltd. 305 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +226,589 +115,511 +51,179 +1,757 +11,969 +6,842 +(iv) The long-term benefits attributed to year 2015 for LEE Yuansiong were paid in 2018 as the required payment conditions had been +fulfilled. The amount after tax paid to LEE Yuansiong were RMB605.0 thousand respectively and was disclosed in the Announcement +regarding the Resolutions of the Board of Directors of the Company dated 21 August 2018. +(v) +101,314 +LIN Lijun resigned as Independent Non-executive Director of the Company on 23 May 2018. +(vi) Wang Yongjian was appointed as Non-executive Director of the Company on 13 July 2018. +(viii) Stephen Thomas Meldrum resigned as Independent Non-executive Director of the Company on 23 May 2018. +(ix) +(x) +WOO Ka Biu Jackson resigned as Independent Non-executive Director of the Company on 6 August 2017, took over by OUYANG Hui +on the same day. +GAO Peng resigned as Employee Representative Supervisor on 6 August 2017, took over by WANG Zhiliang on the same day. +306 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +(vii) XIONG Peijin resigned as Non-executive Director of the Company on 23 May 2018. +266,074 +226,589 +Shares +For the year ended 31 December 2018 +56. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +(i) +Other non-monetary benefits include share purchase scheme, in 2015, the Company has adopted an employee share purchase +scheme for the key employees of the Company and its subsidiaries. In 2018, the vesting condition of the shares purchased during the +year 2015, 2016 and 2017 for attribution part of year 2018 was achieved. As at 27 April 2018, the shares of MA Mingzhe, SUN Jianyi, LEE +Yuansiong, REN Huichuan, YAO Jason Bo, CAI Fangfang, LIN Lijun, WANG Zhiliang and PAN Zhongwu were allocated to personal +accounts at respective employee's request and the closing price was RMB60.89 per share and the vested shares net of tax are +summarised as follows: +(ii) +Name +MA Mingzhe +SUN Jianyi +LEE Yuansiong +REN Huichuan +YAO Jason Bo +CAI Fangfang +LIN Lijun +WANG Zhiliang +PAN Zhongwu +Discretionary bonuses are determined on the achievement of targeted profit of the Company, the personal performance and +approved by the compensation committee of the board of directors. +(iii) +MA Mingzhe is the Chief Executive Officer of the Company. +62 +24 +233 +7 +14,774 +98 +89 ++4 +5,084 +3,806 +4,049 +2,959 +16,637 +33 +5,640 +23 +65 +4,068 +2,853 +33 +6,297 +4,740 +7,397 +5,143 +Subtotal +311 +YANG Xiaoping +518 +LIU Chong +518 +XIONG Peijin +503 +YIP Dicky Peter +518 +WONG Oscar Sai Hung +518 +SUN Dongdong +518 +GE Ming +518 +OUYANG Hui (ix) +208 +Stephen Thomas Meldrum +518 +WOO Ka Biu Jackson (ix) +24 +Soopakij CHEARAVANONT +58 +2,944 +132 +311 +79 +244 +36,985 +24,437 +Supervisors +PAN Zhongwu +518 +597 +32 +GAO Peng (x) +488 +397 +18 +WANG Zhiliang (x) +321 +263 +370 +53 +208 +132 +23 +55 +778 +187 +495 +125 +518 +132 +518 +132 +503 +127 +518 +132 +518 +132 +518 +132 +518 +4,169 +26 +26 +1,940 +13,185 +85,531 +93,008 +308,024 +308,664 +Ping An Insurance (Group) Company of China, Ltd. +55. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS +(1) RECONCILIATION OF PROFIT BEFORE TAX TO NET CASH FLOWS FROM OPERATING +ACTIVITIES: +2,534 +(in RMB million) +2018 +163,151 +2017 +134,740 +Adjustments for: +Depreciation +6,284 +5,618 +Profit before tax +Amortization of intangible assets +32,898 +30,003 +Cash and amounts due from banks and other financial institutions +Cash on hand +Term deposits +Due from banks and other financial institutions +Placements with banks and other financial institutions +Balances with the Central Bank +Bonds +Financial assets held under resold agreements +Total +41,899 +31 December 2018 +The carrying amounts disclosed above approximate their fair values at year end. +300 +Annual Report 2018 +5,019 +6,800 +4,228 +112,574 +127,569 +53,667 +31 December 2017 +2,394 +Losses on disposal of investment properties, property and +equipment, intangible assets and settled assets +38 +78,409 +131 +Changes in operating assets and liabilities: +Decrease/(Increase) in balances with the Central Bank +41,589 +(18,299) +Decrease/(Increase) in amounts due from banks and +other financial institutions +52,105 +57,442 +Increase in premium receivables +(21,456) +(10,369) +Decrease/(Increase) in accounts receivable +49,779 +(49,709) +(Increase)/Decrease in inventories +(255) +(41,146) +Operating profit before working capital changes +Net impairment loss of financial assets +1,709 +1 +Investment income +(195,233) +(192,757) +Fair value losses/(gains) on investments at fair value through +profit or loss +28,284 +(3,271) +Fair value losses on available-for-sale equity investments +(transfer from equity) +716 +Interest expenses on non-banking operations +Foreign exchange losses +Provision for doubtful debts and others, net +Loan loss provisions, net of reversals +Others impairment loss on other assets +18,227 +946 +11,167 +128 +581 +40,814 +(in RMB million) +54. CASH AND CASH EQUIVALENTS +Assets securitization +Repurchase transactions +61,687 +Ping An Insurance (Group) Company of China, Ltd. +52. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The gains or losses of level 3 financial instruments included in the statement of income for the year are +presented as follows: +2018 +(in RMB million) +Financial assets at fair value through profit or loss +Debt financial assets at fair value through +other comprehensive income +Realized gains +326 +(141) +Unrealized gains +9,603 +9,929 +921 +921 +Loans and advances to customers at fair value +through other comprehensive income +(141) +1,106 +Total +(3,376,952) +3,414,352 +24,428 +at fair value through +other comprehensive +income +2018 +11,226 +(1,000) +153,923 +(148,319) +921 +16,751 +Equity financial assets +at fair value through +other comprehensive +income +2018 +1,025 +697 +1,722 +Loans and advances +to customers at fair +value through other +comprehensive income +2018 +(141) +523 +9,603 +2017 +Transferred financial assets that do not qualify for derecognition include securitized loans and debt +securities held by counterparties as collateral under repurchase agreement. +The Group's subsidiaries, Ping An Bank, Ping An Securities and Ping An Financial Leasing, entered into loan +securitization transactions. The Group has determined that it retains substantially all the risks and rewards +of certain securitized loans and therefore has not derecognized them. +Other transferred financial assets that do not qualify for derecognition mainly include debt securities +held by counterparties as collateral under repurchase agreements. The counterparties are allowed to sell +or repledge those securities sold under repurchase agreements in the absence of default by the Group, +but has an obligation to return the securities at the maturity of the contract. If the securities increase or +decrease in value, the Group may in certain circumstances require or be required to provide additional +collateral. The Group has determined that it retains substantially all the risks and rewards of these +securities and therefore has not derecognized them. +The following table analyses the carrying amount of the above mentioned financial assets transferred to +third parties that did not qualify for derecognition and their associated financial liabilities: +31 December 2018 +Carrying +amount assets +Carrying amount +associated +liabilities +Carrying +amount assets +The Group enters into transactions in the normal course of business by which it transfers recognized +financial assets to third parties or to structured entities. In some cases where these transfers may give +rise to full or partial derecognition of the financial assets concerned. In other cases where the transferred +financial assets do not qualify for derecognition as the Group has retained substantially all the risks and +rewards of these financial assets, the Group continued to recognize the transferred financial assets. +31 December 2017 +1,836 +1,836 +2,961 +2,961 +4,299 +2,112 +4,299 +2,112 +(in RMB million) +Carrying amount +associated +liabilities +53. TRANSFERRED FINANCIAL ASSETS +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +(in RMB million) +Realized gains +Unrealized gains +Total +Carried at fair value through profit or loss +Available-for-sale +1 +1,415 +1,416 +30 +30 +31 +1,415 +1,446 +Transfers +During the year 2018, there were no significant transfers between Level 1 and Level 2 fair value +measurements. +Part of the financial instruments transfer into Level 3 in the year 2018 and 2017 because of the change of the +valuation inputs. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 299 +FINANCIAL STATEMENTS +10,709 +Increase in reinsurers' share of insurance liabilities +(651) +Increase in loans and advances to customers +in respect of +accepting +office as +director +Emoluments +received or +receivable +in respect of +director's other +services in +connection +with the +management +of the affairs +received or +receivable +of the company +or its subsidiary +Remunerations +Fees +Salaries +Discretionary +bonuses(ii) +Housing +allowance +Other +employee +benefits +Employer's +contribution +to a +retirement +benefit +scheme +undertaking +2018 +Directors +(in RMB thousand) +2018 +73 +49 +2017 +Salaries and other short term employee benefits after tax +Individual income tax +34 +24 +32 +23 +The long-term benefits attributed to year 2015 for key management personnel other than directors and +supervisors were paid in 2018 as the required payment conditions had been fulfilled. The amount paid after +tax was RMB483.7 thousand and was disclosed in the Announcement regarding the Resolutions of the Board +of Directors of the Company dated 21 August 2018. +The long-term benefits attributed to year 2014 for key management personnel other than directors and +supervisors were paid in 2017 as the required payment conditions had been fulfilled. The amount paid after +tax was RMB2,447.5 thousand and was disclosed in the Announcement regarding the Resolutions of the +Board of Directors of the Company dated 17 August 2017. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 303 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +56. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS +The remuneration of every director and supervisor is set out below: +For the year ended 31 December 2018: +Individual +(in RMB million) +Total +MA Mingzhe (iii) +8,401 +6,178 +REN Huichuan +- +2,208 +1,940 +28 +64 +37 +69 +2,852 +YAO Jason Bo +3,335 +3,040 +- +CAI Fangfang +- +2,207 +4,309 +42 +- +4,003 +- +2,923 +2,221 +2 +44 +5,190 +3,667 +SUN Jianyi +- +2,186 +1,940 +2 +44 +T +4,172 +2,875 +LEE Yuansiong (iv) +- +4,319 +income tax +171,299 +(2) COMPENSATION OF KEY MANAGEMENT PERSONNEL OTHER THAN DIRECTORS AND +SUPERVISORS IS AS FOLLOWS: +The estimated amount of total compensation has been provided in the Group's 2018 financial statements. +The total compensation for certain key management personnel has not yet been finalized in accordance +with relevant policies. The remaining compensation will be disclosed in a separate announcement when +approved. +76,289 +Increase in policyholder dividend payable +6,969 +6,406 +(Decrease)/Increase in assets sold under agreements to +repurchase of the banking and securities business +(7,940) +7,787 +74,448 +(Decrease)/Increase in other liabilities +49,604 +Cash generated from operations +Income tax paid +Net cash flows from operating activities +254,418 +158,169 +(48,158) +(36,886) +(68,564) +Increase in investment contract liabilities for policyholders +234,521 +213,435 +(302,291) +(364) +(206,451) +(Increase)/Decrease in assets purchased under reverse repurchase +agreements of the banking and securities business +(1,221) +677 +Decrease/(Increase) in other assets +16,012 +(78,685) +(Decrease)/Increase in amounts due to banks and +other financial institutions +(26,107) +Increase in customer deposits and payables to brokerage customers +138,240 +124,423 +62,110 +Increase in insurance payables +6,580 +721 +Increase in insurance contract liabilities +206,260 +Part of compensation of key management personnel is subject to deferred payment requirement for a +period of 3 years in accordance with the 'Guidance of insurance company's compensation management' +issued by the CIRC. Unpaid balances subject to deferred payment requirement were included in the total +compensation payable to the key management personnel. +121,283 +Ping An Insurance (Group) Company of China, Ltd. 301 +518 +(6,939) +2,215 +(6,939) +Balance as at 31 December 2018 +52,616 +82,331 +551,761 +686,708 +1,154 +Annual Report 2018 +56. COMPENSATION OF KEY MANAGEMENT PERSONNEL +(1) KEY MANAGEMENT PERSONNEL COMPRISE THE COMPANY'S DIRECTORS, SUPERVISORS, +AND SENIOR OFFICERS AS DEFINED IN THE COMPANY'S ARTICLES OF ASSOCIATION +The summary of compensation of key management personnel for the year is as follows: +(in RMB million) +2018 +2017 +Salaries and other short term employee benefits after tax +Individual income tax +76 +49 +Ping An Insurance (Group) Company of China, Ltd. +544 +Other non-cash movements +Foreign exchange adjustments +FINANCIAL STATEMENTS +302 +Notes to Consolidated Financial Statements +For the year ended 31 December 2018 +55. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS +(CONTINUED) +(2) NET DEBT RECONCILIATION: +This section sets out an analysis of net debt and movements in net debt of current year. +Short term +borrowings +Long term +borrowings +Bonds payable +Total +Balance as at 1 January 2018 +Cash flows +90,310 +109,165 +(38,238) +(27,987) +451,283 +106,899 +650,758 +40,674 +Annual Report 2018 +2,898 +(798) +The five individuals whose emoluments were the highest in the Group were not included in the key +management members (2017: 3) whose emoluments were reflected in the analysis presented in Note 56. +Annual Report 2018 +Director +YAO Jason Bo +Director +SUN Jianyi +Director +MA Mingzhe +The balance sheet of the Company was approved by the Board of Directors on 12 March 2019 and was +signed on its behalf. +233,965 +244,568 +12,990 +10,217 +1,165 +Ping An Insurance (Group) Company of China, Ltd. 313 +1,073 +25 +11,800 +9,119 +220,975 +234,351 +59,072 +72,250 +143,623 +143,821 +18,280 +18,280 +233,965 +244,568 +25 +4,469 +FINANCIAL STATEMENTS +For the year ended 31 December 2018 +28 +128,737 +As at 1 January 2018 +(2) +- 46 +(48) +policy +Change in accounting +202,695 +Total +profits +59,072 +395 +12,164 +Notes to Consolidated Financial Statements +2,251 +As at 31 December 2017 128,737 +Retained +General +reserve +Surplus +reserve fund +Others +reserves +premium +(in RMB million) +FVOCI +Share +Financial +assets at +(2) RESERVE MOVEMENT OF THE HOLDING COMPANY: +64. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING +COMPANY (CONTINUED) +76 +2,436 +73 +75 +Cash and amounts due from banks and other financial institutions +Financial assets held under resold agreements +Assets +(in RMB million) +(1) BALANCE SHEET OF THE HOLDING COMPANY: +64. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING COMPANY +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +312 +Certain comparative figures have been reclassified or restated to conform to the current year's +presentation. +63. COMPARATIVE FIGURES +Except for the item listed above, the Group does not have significant events after the reporting period +need to disclose. +On 12 March 2019, the Board of Directors of the Company approved the Resolution of the Profit Distribution +Plan for 2018, and declared a final cash dividend of 2018 in the amount of RMB1.10 per share as disclosed in +Note 16. +DESCRIPTION OF PROFIT DISTRIBUTION +31 December 2018 +62. EVENTS AFTER THE REPORTING PERIOD +Owing to the nature of the insurance, bank and other financial services business, the Group is involved in +contingencies and legal proceedings in the ordinary course of business, including, but not limited to, being +the plaintiff or the defendant in litigations and arbitrations. Legal proceedings mostly involve claims on the +Group's insurance policies and other claims. Provision has been made for probable losses to the Group, +including those claims where management can reasonably estimate the outcome of the lawsuits taking into +account any applicable legal advice. +61. CONTINGENT LIABILITIES +The Group has adopted an employee share purchase scheme for the key employees of the Company and +its subsidiaries. Refer to Note 36 for more details. +(4) SHARE PURCHASE SCHEME +The Group makes monthly contributions for medical benefits to the local authorities in accordance with +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +(3) MEDICAL BENEFITS +60. EMPLOYEE BENEFITS (CONTINUED) +For the year ended 31 December 2018 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 311 +Annual Report 2018 +The employees of the Group are entitled to participate in and make contributions to various government +sponsored funds for housing purposes. The Group contributes on a monthly basis to these funds based +on certain percentages of the salaries of the employees. The Group's liability in respect of these funds is +limited to the contributions payable in each period. +No provision has been made for pending assessments, lawsuits or possible violations of contracts when +the outcome cannot be reasonably estimated or management believes the probability is low or remote. For +pending lawsuits, management also believes that any resulting liabilities will not have a material adverse +effect on the financial position or operating results of the Group or any of its subsidiaries. +31 December 2017 +21,539 +Financial assets at fair value through profit or loss +191,041 +199,543 +3,001 +13,842 +7,088 +2,143 +14,351 +9,396 +9,536 +Total equity and liabilities +Total liabilities +Other liabilities +Income tax payable +Due to banks and other financial institutions +Liabilities +Total equity +Retained profits +Reserves +Share capital +Equity +Equity and liabilities +Total assets +Other assets +Property and equipment +Investments in subsidiaries and associates +other comprehensive income +Fixed maturity investments +Debt financial assets at fair value through +Financial assets at amortized cost +2,251 +12,164 +395 +Profit for the year +Most Honored Company in Asia +■Institutional Investor (US) +Ranked No.10 on the Forbes Global 2000 list and +No.1 among global insurance conglomerates, and +again topped the list of Chinese insurers +■ Forbes +Ranked No.4 on the Fortune China 500 list, and +maintained the first place among Chinese insurers +and among mixed-ownership companies +■ Fortune China +Ranked No. 29 on the Fortune Global 500 list, +and No. 5 among the global financial services +companies +■ Fortune +CORPORATE STRENGTH +In 2018, Ping An maintained its leading brand value, received +wide recognition and praise, and won various honors and +awards from domestic and foreign rating agencies and +media in respect of comprehensive strength, corporate +governance, and corporate social responsibility. +Honors and Awards +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 315 +CORPORATE GOVERNANCE +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +According to the Company's articles of association, the Company shall set aside 10% of its net profit +determined in its statutory financial statements, prepared in accordance with PRC Accounting Standards, +to a statutory surplus reserve fund. The Company can cease such profit appropriation to this fund +if its balance reaches 50% of the Company's registered share capital. The Company may also make +appropriations from its net profit to the discretionary surplus reserve fund provided the appropriation is +approved by a resolution of the shareholders. These reserves cannot be used for purposes other than those +for which they are created. Profits are used to offset prior year losses before allocations to such reserves. +(2) RESERVE MOVEMENT OF THE HOLDING COMPANY (CONTINUED): +64. BALANCE SHEET AND RESERVE MOVEMENT OF THE HOLDING COMPANY +(CONTINUED) +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +314 +202,695 +59,072 +395 +12,164 +2,251 +76 +Subject to resolutions passed in shareholders' meetings, the statutory surplus reserve fund, discretionary +surplus reserve fund and capital reserve can be transferred to share capital. The balance of the statutory +surplus reserve fund after transfers to share capital shall not be less than 25% of the registered capital. +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic +or other losses as incurred by companies operating in the insurance, banking, trust, securities, futures +and fund businesses. The Group's respective entities engaged in such businesses would need to make +appropriations for such reserves based on their respective year-end profit or risk assets, as determined in +accordance with PRC Accounting Standards, and based on the applicable PRC financial regulations, in their +annual financial statements. Such reserves are not available for profit distribution or transfer to capital. +■Institutional Investor (US) +Best IR Team +Best Investor Day +Ping An Insurance (Group) Company of China, Ltd. +57. FIVE HIGHEST PAID INDIVIDUALS +Annual Report 2018 +316 +Ranked No. 6 on the Best China Brands 2018 list +■Interbrand +Ranked No. 1 on the Brand Finance Insurance 100 +2018 list +Brand Finance +Ranked No. 8 on the Brand ZTM Top 100 Most +Valuable Chinese Brands list, again the highest- +ranking Chinese insurance brand on the list, and +No. 2 among Chinese financial institutions on the +list +Ranked No. 43 on the Brand ZTM Top 100 Most +Valuable Global Brands list, again No. 1 among +global insurance brands, and No. 3 among global +financial brands on the list +■Millward Brown & WPP +BRAND +The Annual Responsibility & Contribution Award +■Southern Weekly +The Most Respected Enterprise in China for 17 +consecutive years +■The Economic Observer +■World Economic and Environmental Conference +The International Carbon-Value Award 2018 - The +Green Responsibility Award +Alleviation +A Recommended Case of Targeted Poverty +CORPORATE SOCIAL RESPONSIBILITY +■ People's Daily +Asia's Best CEO - MA Mingzhe +Best Investor Relations Company +■ Corporate Governance Asia Magazine +■The Chamber of Hong Kong Listed Companies +Hong Kong Corporate Governance Excellence +Awards 2018 +Best CFO - YAO Jason Bo +Best CEO - MA Mingzhe +Best ESG/SRI Metrics +Best IR Professionals +Best Corporate Governance +128,737 +(2) HOUSING BENEFITS +As at 31 December 2017 +(150) +General +reserve +Surplus +reserve fund +Others +reserve +premium +(in RMB million) +investment +Share +Available- +for-sale +216,071 +72,250 +395 +12,164 +Retained +profits +2,347 +128,737 +As at 31 December 2018 +442 +(346) +442 +(346) +150 +(33,270) +(33,270) +150 +Share purchase scheme +Others +Dividend declared +Other comprehensive +income +46,402 +202,693 +59,118 +46,402 +178 +Total +As at 1 January 2017 +128,737 +Others +1,145 +1,145 +135 +135 +798 +(19,194) +-- (19,194) +(172) +(172) +controlled entities +associates and jointly +pick-up from +Other capital reserve +Share purchase scheme +surplus reserves +Appropriations to +Dividend declared +Other comprehensive +income +29,238 +29,238 +Profit for the year +191,693 +49,826 +395 +11,366 +1,121 +248 +(150) +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +relevant government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +Group life insurance but the amounts involved are insignificant. +Equity investments +12,072 +49 +Other revenues from +Interest expenses to +Ping An Healthcare Technology +1,285 +Other expenses to +133 +106 +898 +746 +2,246 +2,467 +490 +211 +39 +48 +32 +25 +25 +1 +1 +(1) PENSION +24 +2-22 +39 +81 +2017 +490 +OneConnect +17,501 +Accounts payables and other payables +Loans and advances to customers +Customer deposits and payables to brokerage customers +2 +31 December 2017 +1 +31 December 2018 +Lufax +Customer deposits and payables to brokerage customers +CP Group Ltd. +(3) THE SUMMARY OF BALANCES OF THE GROUP WITH RELATED PARTIES IS AS FOLLOWS: +(in RMB million) +58. SIGNIFICANT RELATED PARTY TRANSACTIONS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +308 +In 2016, in addition to transactions and balances stated above, the Group transferred 100% share holding +of Gem Alliance Limited to Lufax, which issued convertible bonds amounting to US$1,953.8 million to the +Group as the consideration. As at 31 December 2018, the Group still held these convertible bonds. +655 +322 +1 +128 +Other expenses to +Other revenues from +Interest expenses to +Interest revenue from +Other expenses to +2018 +Interest expenses to +Other revenues from +Other revenues from +Other expenses to +Ping An Good Doctor +- +1 +1 +1 +2017 +2018 +RMB22,000,000 +- +RMB19,000,001 +RMB19,000,000 +- +RMB16,000,001 +RMB13,000,001 RMB16,000,000 +RMB13,000,000 +- +RMB10,000,001 +RMB7,000,001 - RMB10,000,000 +The number of non-key management personnel whose emoluments after tax fell within the following bands +is as follows: +35 +2017 +Salaries and other short term employee benefits after tax +90 +2018 +(in RMB million) +Details of emoluments of the remaining highest paid individuals are as follows: +2 +RMB22,000,001 RMB25,000,000 +RMB25,000,001 - RMB28,000,000 +- +Interest expenses to +Interest income from +Lufax +Goods purchased from +Rental income from +Claims expenses to +Premiums income from +CP Group Ltd. +(in RMB million) +(2) THE SUMMARY OF SIGNIFICANT RELATED PARTY TRANSACTIONS IS AS FOLLOWS: +58. SIGNIFICANT RELATED PARTY TRANSACTIONS (CONTINUED) +For the year ended 31 December 2018 +18,789 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 307 +1 +Annual Report 2018 +As at 31 December 2018, CP Group Ltd. indirectly held 9.19% equity interests in the Company and is the +largest shareholder of the Company. +Parent of shareholders +Shareholder +Relationship with the Company +Charoen Pokphand Group Co., Ltd. ('CP Group Ltd.') +Shenzhen Investment Holdings Co. Ltd. +Name of related parties +(1) THE COMPANY'S RELATED PARTIES WHERE SIGNIFICANT INFLUENCE EXISTS +INCLUDING CERTAIN SHAREHOLDERS ARE SET OUT BELOW: +58. SIGNIFICANT RELATED PARTY TRANSACTIONS +Under PRC tax regulations, individual income tax is calculated at progressive rates with a cap of 45%. +The effective income tax rates of the five highest paid individuals in Mainland China of the Group +were approximately 41.67%-42.97% (2017: 30.04%-43.45%) for 2018 and the average effective tax rate was +approximately 41.90% (2017: 39.70%). +1 +FINANCIAL STATEMENTS +19 +4 +4,104 +176,352 +194,921 +494,293 +588,263 +190,531 +353,957 +397,732 +55,763 +83,757 +50,039 +62,821 +248,155 +251,154 +31 December 2017 +31 December 2018 +22,257 +1,359 +1,037 +19,439 +13,996 +12,278 +6,902 +6,124 +31 December 2017 +31 December 2018 +Credit risk weighted amounts of credit commitments +Credit commitments disclosed in the table above do not include the financial guarantees accounted for as +insurance contracts by the Group. +Unused limit of credit cards and loan commitments +Total +310 +Ping An Insurance (Group) Company of China, Ltd. +4,784 +2,274 +5,092 +5,614 +2,196 +2,778 +31 December 2017 +31 December 2018 +60. EMPLOYEE BENEFITS +More than 5 years +1 to 5 years +Within 1 year +(in RMB million) +The Group leases its investment properties under various rental agreements. Future minimum lease +receivables under non-cancellable operating leases are as follows: +27,682 +34,429 +31 December 2017 +31 December 2018 +(5) OPERATING LEASE RENTAL RECEIVABLES +1,720 +10,666 +Contracted but not provided for +The Group's investment commitments to jointly controlled entities are as follows: +(4) INVESTMENT COMMITMENTS +59. COMMITMENTS (CONTINUED) +Annual Report 2018 +Subtotal +140,336 +Guarantees issued +267 +3,046 +41 +Annual Report 2018 +Accounts receivables and other receivables +Accounts payables and other payables +3,468 +15,786 +Customer deposits and payables to brokerage customers +Letters of credit issued +6,539 +11,022 +336 +Accounts receivables and other receivables +OneConnect +9 +Accounts receivables and other receivables +317 +Accounts payables and other payables +452 +Customer deposits and payables to brokerage customers +Ping An Healthcare Technology +42 +Accounts receivables and other receivables +441 +Accounts payables and other payables +Ping An Good Doctor +Ping An Insurance (Group) Company of China, Ltd. 309 +Loans and advances to customers +Notes to Consolidated Financial Statements +31 December 2018 +31 December 2017 +3,304 +5,922 +3,593 +6,897 +3,545 +9,467 +The Group leases office premises and staff quarters under various rental agreements. Future minimum lease +payments under non-cancellable operating leases are as follows: +(in RMB million) +Within 1 year +1 to 5 years +More than 5 years +(3) CREDIT COMMITMENTS +(in RMB million) +Bank acceptances +FINANCIAL STATEMENTS +Authorized, but not contracted for +(2) OPERATING LEASE COMMITMENTS +Customer deposits and payables to brokerage customers +For the year ended 31 December 2018 +59. COMMITMENTS +(1) CAPITAL COMMITMENTS +The Group had the following capital commitments relating to property development projects and +investments: +(in RMB million) +Contracted, but not provided for +Ping An Finance Center, +47th, 48th, 109th, 110th, 111th and 112th Floors, +REGISTERED ADDRESS +PR@pingan.com.cn +IR@pingan.com.cn +E-MAIL +LIU Cheng +REPRESENTATIVE OF SECURITIES AFFAIRS +FAX ++86 400 8866 338 +H share Ping An of China 2318 +AUTHORIZED REPRESENTATIVES +SUN Jianyi +YAO Jun +SECRETARY OF THE BOARD OF DIRECTORS +SHENG Ruisheng +TELEPHONE +COMPANY SECRETARY +No. 5033 Yitian Road, +YAO Jun +Futian District, ++86 755 8243 1029 +Ping An Insurance (Group) Company of China, Ltd. +A share 中國平安 +Ministry of Finance of the People's Republic of China +The People's Bank of China +Shenzhen +The Stock Exchange of Hong Kong Limited +The Shanghai Stock Exchange +The Rules Governing the Listing of Securities on The Stock Exchange +of Hong Kong Limited +The Rules Governing the Listing of Stocks on Shanghai Stock +Exchange +The Corporate Governance Code as contained in Appendix 14 to +the HKEX Listing Rules (formerly known as the Code on Corporate +Governance Practices) +The Securities and Futures Ordinance (Chapter 571 of the Laws of +Hong Kong) +The Model Code for Securities Transactions by Directors of Listed +Companies as contained in Appendix 10 to the HKEX Listing Rules +The Articles of Association of Ping An Insurance (Group) Company +of China, Ltd. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 319 +OTHER INFORMATION +Corporate Information +REGISTERED NAMES +Full name of the Company (Chinese/English) +中國平安保險(集團)股份有限公司 +Short name of the Company (Chinese/English) +中國平安 +Ping An of China +LEGAL REPRESENTATIVE +MA Mingzhe +TYPE OF SECURITY AND LISTING PLACE +A share The Shanghai Stock Exchange +H share The Stock Exchange of Hong Kong Limited +STOCK SHORT NAME AND CODE +601318 +PLACE OF BUSINESS +183 Queen's Road East, +Ping An Finance Center, +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +320 +Shenzhen +The Bank of New York Mellon +AMERICAN DEPOSITARY SHARES REGISTRAR +Wan Chai, Hong Kong +17M Floor, Hopewell Centre, +Computershare Hong Kong Investor Services Limited +H SHARE REGISTRAR +Central, Hong Kong +The Landmark, 15 Queen's Road, +17th Floor, Edinburgh Tower, +DLA Piper Hong Kong +LEGAL ADVISOR +PricewaterhouseCoopers +22/F, Prince's Building, +Central, Hong Kong +International Auditor +Kevin Chen HUANG +YEUNG SHEUNG YUEN +Name of Certified Public Accountants +Huangpu District, Shanghai, PRC +China Banking and Insurance Regulatory Commission +2 Link Square, 202 Hu Bin Road, +This report is printed on environmental friendly paper +manufactured from elemental chlorine-free pulp and acid free. +PING AN +Expertise Makes Life Simple +2010 Annual Report +No. 5033 Yitian Road, +Futian District, +POSTAL CODE +518033 +COMPANY WEBSITE +www.pingan.cn +DESIGNATED MEDIA FOR INFORMATION +DISCLOSURE OF A SHARE +China Securities Journal, +Shanghai Securities News, +Securities Times and Securities Daily +47th, 48th, 109th, 110th, 111th and 112th Floors, +WEBSITES FOR THE PUBLICATION OF THE +www.sse.com.cn +www.hkexnews.hk +LOCATION OF REGULAR REPORTS AVAILABLE +FOR INSPECTION +Board Office of the Company +CONSULTING ACTUARIES +PricewaterhouseCoopers Consultants (Shenzhen) +Limited +AUDITORS AND PLACES OF BUSINESS +Domestic Auditor +PricewaterhouseCoopers Zhong Tian LLP +11/F, PricewaterhouseCoopers Center, +In 2019, Ping An will forge +ahead while remaining true to +our original aspiration. Under +the strategy of empowering +financial services with +technologies, empowering +ecosystems with technologies, +and empowering financial +services with ecosystems, +we will create greater +value with expertise in five +ecosystems, namely financial +services, health care, real +estate services, auto services, +and smart city services. The +traditional Chinese painting, +reproduced with 3D lines, +integrates a smart city with the +beauty of nature to illustrate +our philosophy of empowering +the future with "finance + +technology." +REGULAR REPORTS +The former China Banking Regulatory Commission +Ping An of China Securities (Hong Kong) Co., Ltd., a subsidiary of +Ping An Securities +Model Code +Ping An Securities Co., Ltd., a subsidiary of Ping An Trust +Ping An Asset Management Co., Ltd., a subsidiary of the Company +Ping An Bank Co., Ltd., a subsidiary of the Company +Original Shenzhen Development Bank Co., Ltd., an associate of the +Company since May 2010, became a subsidiary of the Company in +July 2011. On July 27, 2012, its name was changed to "Ping An Bank +Co., Ltd." +China Ping An Insurance Overseas (Holdings) Limited, a subsidiary +of the Company +Ping An International Financial Leasing Co., Ltd., a subsidiary of the +Company +Shenzhen Ping An Financial Technology Consulting Co., Ltd., a +subsidiary of the Company +Ping An Futures Co., Ltd., a subsidiary of Ping An Securities +Ping An Caizhi Investment Management Co., Ltd., a subsidiary of +Ping An Securities +Ping An Pioneer Capital Co., Ltd., a subsidiary of Ping An Securities +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 317 +OTHER INFORMATION +Definitions +Ping An Technology +Ping An Financial Services +Lufax Holding +Lufax +Puhui Business +CQFAE +QEX +E-wallet +Ping An Good Doctor +Shenzhen Ping An New Capital Investment Co., Ltd., a subsidiary of +Ping An Trust +Wanjia Healthcare +China Ping An Trust Co., Ltd., a subsidiary of the Company +Ping An Health Insurance Company of China, Ltd., a subsidiary of the +Company +Articles of Association +Definitions +In this report, unless the context otherwise indicates, the following expressions shall have the following +meanings: +Ping An, Company, the Company, +Group, the Group, Ping An Group +Ping An Life +Ping An Property & Casualty +Ping An Health +Ping An Annuity +Ping An Trust +Ping An New Capital +Ping An Securities +Ping An Bank +SDB, Original SDB, Shenzhen +Development Bank +Ping An Overseas Holdings +Ping An Financial Leasing +Ping An Financial Technology +Ping An Futures +Ping An Caizhi +Ping An Pioneer Capital +Ping An Securities (Hong Kong) +Ping An Insurance (Group) Company of China, Ltd. +Ping An Life Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Property & Casualty Insurance Company of China, Ltd., a +subsidiary of the Company +Ping An Annuity Insurance Company of China, Ltd., a subsidiary of +the Company +OneConnect +Ping An Asset Management +Qianhai Credit Centre +CAS +No.2 Interpretation +IFRS +Written Premium +CSRC +Chinese Renminbi unless otherwise specified +The Accounting Standards for Business Enterprises and the other +relevant regulations issued by the Ministry of Finance of the People's +Republic of China +The No.2 Interpretation of Accounting Standards for Business +Enterprises (Cai Kuai [2008] No.11) issued by the Ministry of Finance +International Financial Reporting Standards issued by the +International Accounting Standards Board +All premiums received from the policies underwritten by the +Company, which are prior to the significant insurance risk testing +and separating of hybrid risk contracts +China Securities Regulatory Commission +Former CIRC +The former China Insurance Regulatory Commission +Former CBRC +CBIRC +Ministry of Finance +HKEX +SSE +HKEX Listing Rules +SSE Listing Rules +Corporate Governance Code +Ping An Health Konnect +SFO +RMB +Ping An Insurance (Group) Company of China, Ltd. +PBC +318 +Shanghai Jahwa +Annual Report 2018 +Autohome +Ping An Urban-Tech +Ping An Real Estate +CP Group Ltd. +Shenzhen Ping An Financial Services Co., Ltd., a subsidiary of Ping +An Financial Technology +Lufax Holding Co., Ltd., an associate of the Company +Shanghai Lujiazui International Financial Asset Exchange Co., Ltd., a +subsidiary of Lufax Holding +The general name of companies under Lufax Holding engaging in +businesses including financing guarantee, commercial factoring, and +small lending +Chongqing Financial Assets Exchange Co., Ltd., a subsidiary of Lufax +Holding +Shenzhen Qianhai Financial Assets Exchange Co., Ltd., a subsidiary +of Lufax Holding +Ping An Technology (Shenzhen) Co., Ltd., a subsidiary of the +Company +Ping An Real Estate Co., Ltd., a subsidiary of the Company +Ping An E-wallet Electronic Commerce Co., Ltd., a subsidiary of Ping +An Financial Technology +Ping An Urban Construction Technology (Shenzhen) Co., Ltd., a +subsidiary of Ping An Financial Technology +Autohome Inc., a subsidiary of Ping An Financial Technology +Shenzhen Qianhai Credit Centre Co., Ltd., a subsidiary of Ping An +Financial Technology +Shanghai Jahwa United Co., Ltd., a subsidiary of Ping An Life +Ping An Medical and Healthcare Management Co., Ltd., an associate +of the Company +OneConnect Financial Technology Co., Ltd., an associate of the +Company +Ping An Wanjia Healthcare Investment Management Co., Ltd., a +subsidiary of Ping An Good Doctor +Ping An Healthcare and Technology Company Limited, an associate +of the Company +Charoen Pokphand Group Co., Ltd., the flagship company of CP +Group +23 112 +11.2 +515,114 +18.5 +45,771 +1.9 +310,886 +81,195 +54 +1.3 +78,757 +2.8 +10,729 +0.4 +44,276 +Stocks +1.6 +31,102 +Fixed income +INVESTMENT PORTFOLIO (BY ACCOUNTING MEASUREMENT) +% +0.9 +28,341 +2.9 +1.2 +Total investments +2,794,620 +100.0 +2,449,474 +Financial assets carried at fair value through +profit or loss (1) +100.0 +Equity funds +Other equity financial assets +December 31, 2018 +December 31, 2017 +(in RMB million) +Carrying value +% +Carrying value +Notes: (1) Wealth management products include trust plans from trust companies, products from insurance asset management +companies, and wealth management products from commercial banks. +(2) Other investments mainly include statutory deposits for insurance operations, three-month or longer-term financial assets +purchased under reverse repurchase agreements, and financial derivatives. +3,886 +30.2 +Financial assets carried at fair value through +2,449,474 +100.0 +Notes: (1) The Company follows the new accounting standards for financial instruments from January 1, 2018. In accordance with rules +for transition to the new accounting standards for financial instruments, the Company does not need to restate comparable +figures for the same period in 2017. +(2) Others include long-term equity stakes and investment properties. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 33 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +740,695 +Investment Portfolio of Insurance Funds +(in RMB million) +Net investment income (1) +2018 +2017 +Change (%) +126,707 +24,669 +121,340 +INVESTMENT INCOME +0.2 +36.0 +27.6 +other comprehensive income (1) +411,074 +14.7 +Financial assets measured at amortized cost (1) +Others (2) +1,721,808 +61.6 +146,624 +5.2 +881,657 +Available-for-sale financial assets +Loans and receivables +Total investments +2,794,620 +100.0 +106,203 +4.3 +- +675,148 +Held-to-maturity investment +Other investments(2) +1.6 +47,769 +Bond investments +Bond funds +Preferred stocks +201,251 +7.2 +163,074 +6.6 +1,270,765 +Debt financial assets +45.4 +43.7 +43,541 +Realized gains (2) +11,973 +0.5 +79,881 +2.9 +78,546 +1,071,688 +3.2 +Term deposits +139,169 +The year 2018 witnessed mixed performance of the +world's major economies. China's economy grew +steadily and underwent some changes. The central +government upheld a new development philosophy +and continued the supply-side structural reform. +China furthered the reform and opening-up, and +strengthened infrastructure. The quality of China's +economic growth improved. However, China's +stock markets became more volatile and bond +rates dropped due to the Fed's rate hikes, offshore +market fluctuations, China-U.S. trade frictions, and +risks in A share pledging. +We continued to improve asset allocation of +insurance funds. The Company conducted in-depth +macro-economic research, tracked hot issues and +analyzed market rates. Based on these efforts, +the Company increased allocation to tax-exempt +bonds including central and local government +bonds as well as long-duration low-risk bonds +including financial bonds issued by policy banks. +The Company further narrowed the duration +gap between assets and liabilities to improve +asset-liability matching although this remains +challenging given a shortage of long duration +assets in the domestic market. In addition, we +dynamically adjusted proportions of equity assets in +the portfolio, increased long-term equity stakes, and +diversified the portfolio to reduce impacts of equity +market volatility. +We constantly improved internal controls for +investment risk management. First, the Company +strengthened risk management under the C-ROSS, +reviewed and enhanced risk appetite management, +and optimized control mechanisms of market risks +and credit risks. We implemented the C-ROSS Phase +Il project to improve the solvency management +system. Second, we carried out asset-liability +risk management, improved the asset-liability +management mechanism, and estimated and +managed the asset-liability mismatch risk. Third, +we continued to implement the framework for +managing and monitoring insurance fund operations, +and strictly conducted special risk management +including five-category asset classification to ensure +compliance of insurance fund utilization. Fourth, +we explored Al technologies and applied smart +early warning and knowledge graphs to investment +risk management processes for efficient, effective +investment risk warning and monitoring. +32 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +INVESTMENT PORTFOLIO (BY CATEGORY) +We optimized the presentation of investment assets for 2018 on the basis of risk management to provide +clearer information, and restated comparable figures for the same period in 2017. +5.7 +December 31, 2018 +(in RMB million) +Cash and cash equivalents +Carrying value +% +Carrying value +% +116,532 +4.1 +December 31, 2017 +Policy loans +111,219 +4.0 +Wealth management products (1) +32,183 +1.2 +39,760 +1.6 +Unlisted equities +49,757 +1.8 +1.4 +38,785 +Long-term equity stakes +93,225 +3.3 +58,413 +2.4 +Investment properties +53,356 +1.9 +1.6 +33,226 +1.6 +44,276 +83,203 +3.4 +Debt schemes +156,501 +5.6 +140,292 +5.7 +Wealth management products (1) +285,663 +10.2 +242,761 +9.9 +Equity financial assets +Stocks +231,801 +8.3 +272,474 +11.1 +Equity funds +2.0 +280 +(%) +4.4 +(93.2) +Ping An Insurance (Group) Company of China, Ltd. 35 +MANAGEMENT DISCUSSION AND ANALYSIS +36 +86 +Business Analysis +Banking Business +Ping An Bank maintained stable, healthy business growth and realized a +revenue of RMB116,716 million, up 10.3% year on year, and a net profit of +RMB24,818 million, up 7.0% year on year. +Ping An Bank made significant progress in its strategic transformation +toward retail banking. In 2018, retail banking accounted for 53.0% and 69.0% +of the Bank's revenue and net profit, up 8.9 pps and 1.4 pps year on year +respectively. The proportions of retail deposits and loans rose by 4.7 pps +and 8.0 pps from the beginning of 2018 to 21.7% and 57.8% respectively. +Ping An Bank continues to de-risk itself. The Bank's deviation of non- +performing loans was 97%, down 46 pps from the beginning of 2018. Both +the balance and the percentage of loans more than 90 days overdue +declined from the beginning of 2018. +Ping An Bank's core tier 1 capital adequacy ratio was 8.54%, up 0.26 pps +from the end of 2017. On January 25, 2019, the Bank issued RMB26 billion +worth of A-share convertible corporate bonds to supplement the core tier +1 capital. +Annual Report 2018 +BUSINESS OVERVIEW +Ping An Bank maintained stable, healthy business +growth. In 2018, the Bank's revenue increased by +10.3% year on year to RMB116,716 million. Net profit +rose by 7.0% year on year to RMB24,818 million. +(in RMB million) +Operating results +Net profit +2018 +2017 Change (%) +24,818 +23,189 +7.0 +In 2018, Ping An Bank continued to implement the +strategy of "technology-driven breakthroughs +in retail banking and enhancement of corporate +banking." The Bank attached great importance to +boosting business, improving customer experiences, +and enhancing risk management through +technological innovation and application. Besides, +the Bank enhanced its capability of serving the real +economy and managed financial risks in an all-round +manner, laying a solid foundation for future +development. +Net interest revenue +Net non-interest revenue (2) +As at December 31, 2018, our investment in equity wealth management products totaled RMB32,183 million, +accounting for 1.2% of the investable assets. The equity wealth management products held by Ping An are +mainly products from insurance asset management companies. The underlying assets of these products are +mainly tradable shares of domestic and foreign high-quality companies, indicating no significant liquidity +risk. Private equity funds account for a tiny proportion; the exposure to them is small, and their underlying +assets are mainly from the central and local governments' partnerships, with risks being controllable. +There has been no default on the debt schemes and debt wealth management products held by Ping An, +and overall risks are controllable. Over 98% of the debt schemes and trust plans held by Ping An have AAA +external ratings, and about 2% of them have AA+ or AA external ratings. While some high-credit entities +do not need credit enhancement for their financing, most of the assets have guarantees or collateral. In +terms of industry and geographic distribution, we avoid high-risk industries and regions. Our target assets +are mainly in the non-banking financial services, real estate, and expressway industries in developed and +coastal areas including Beijing, Shanghai and Guangdong. In terms of investment timing and returns, Ping +An seized time windows of large supplies of high-quality assets to boost overall portfolio yields. +6.14 +5.40 +2.33 +2.7 +7.20 +7.00 +2.08 +9.4 +Equity wealth management products +5.75 +4.23 +100.0 +5.84 +7.46 +3.96 +Notes: (1) The debt schemes and debt wealth management products were classified by industry in line with Shenyin Wanguo's industry +classification. +(2) Non-banking financial services refer to financial institutions other than banks, including insurers, asset management companies, +and financial leasing companies. +(3) Some industries have been grouped into "others" as they account for small proportions. +6.83 +22.2 +74,745 +1.0 +17.2 +1,154,013 +849,035 +35.9 +843,516 +855,195 +(1.4) +Deposits +1,704,230 +2,128,557 +6.4 +Including: Retail deposits +461,591 +340,999 +35.4 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +The insurance funds are comprised of investable +funds from the life and health insurance business +and the property and casualty insurance business. +2,000,420 +74,009 +1,997,529 +Change +(%) +41,971 +31,777 +32.1 +Operating efficiency +Cost-to-income ratio (%) +Net interest margin (%) +30.32 +29.89 +0.43 pps +2.35 +Deposits and loans (1) +Loans and advances +Including: Retail loans +Corporate loans +2.37 +Notes: (1) +(2) +Loans and advances, deposits, and their components +are exclusive of interest receivable. +In accordance with the Ministry of Finance's Circular +on Releasing Financial Report Formats for Financial +Companies for 2018 (Cai Kuai [2018] No.36), we +reclassified the net interest revenue generated by +financial assets carried at fair value through profit or +loss from net interest revenue into net non-interest +revenue, and did not restate comparable figures for +the same period in 2017. +(in RMB million) +December +31, 2018 +December +31, 2017 +-0.02 pps +4,118 +3.77 +5.73 +6.0 +Total investment yield under +the old accounting +standards for financial +instruments (3)(%) +5.2 +(0.1) +-0.6 pps +-2.3 pps +3.7 +6.0 +Notes: (1) Net investment income includes interest income from +deposits and debt financial assets, dividend income +from equity financial assets, operating lease income +from investment properties, and the share of profits +and losses of associates and jointly controlled entities. +(2) Realized gains include capital gains from securities +investments. +(3) Net exchange gains or losses on investment assets +denominated in foreign currencies are excluded from +computation of the above yields. Average investment +assets used as the denominator are computed in line +with principles of the Modified Dietz method. +(4) The Company follows the new accounting standards +for financial instruments from January 1, 2018. The +investment income data above for the current +Reporting Period is under the new accounting +standards for financial instruments. In accordance with +rules for transition to the new accounting standards for +financial instruments, the Company does not need to +restate comparable figures for the same period in 2017. +In 2018, the portfolio's net investment yield was 5.2%, +down 0.6 pps year on year. This was mainly due to +the lower dividend income from equity assets and +the larger scale of the portfolio. As domestic and +foreign capital markets fluctuated widely, assets +carried at fair value through profit or loss surged. +Meanwhile, gains and losses from fair value changes +became more volatile under the new accounting +standards for financial instruments. The Company's +total investment yield was 3.7%, down 2.3 pps year +on year. +To allow comparison with peers, under the old +accounting standards for financial instruments, the +portfolio's total investment yield was 5.2%. +Corporate bonds in capital markets +As at December 31, 2018, the Company held +RMB162,040 million worth of corporate bonds, +which accounted for 5.8% of the investable assets. +The overall credit rating has improved compared +with the end of 2017. About 92% of the corporate +bonds have AA and higher ratings while about 80% +have AAA ratings. Credit quality of the portfolio +remained sound as these corporate bonds are +secure and risks are under control. For investment +in corporate bonds, the Company carried out +comprehensive risk management covering asset +allocation, admission management and dynamic +monitoring. The Company conducted strict rating +and admission management, and reviewed and +adjusted ratings to ensure that credit ratings +reasonably reflected the credit profiles of bond +issuers. Moreover, the Company conducted ex-ante +monitoring of corporate bonds with potential risks +on the basis of a name list, and established a rapid +response mechanism to deal with negative opinions. +The Company effectively identified and reported +high-risk corporate bonds to enhance early warning +and risk management. +Debt schemes and debt wealth management +products +As at December 31, 2018, our investment in debt +schemes and debt wealth management products +totaled RMB442,164 million, accounting for 15.8% +of the investable assets. We manage risks in debt +schemes and debt wealth management products +at three levels. The first level is asset allocation. +We have developed a set of effective, robust asset +allocation models. While keeping the overall risk +within the risk appetite, we formulated a strategic +asset allocation plan for each account, and set +upper and lower limits on proportions of asset +allocation. In tactical asset allocation, we gave +opinions on capital allocation to non-standard debt +instruments according to funds in each account, +the return and liquidity demands, and similar +assets' relative attractiveness. The second level is +asset selection. The selection of assets is subject +to strict internal and external requirements as +well as the approval by clients. When selecting +assets, we prefer projects located in developed +areas and industry leaders encouraged by China's +industry policies. The third level is post-investment +management. Our post-investment management +team closely monitors the assets. We have +established a multi-dimensional risk warning +framework covering all investment areas, assets, and +instruments to ensure that overall investment risks +-0.8 pps +are thoroughly assessed and controllable. +Total investment yield (3³) (%) +5.2 +Profits/losses from fair +value changes +(37,099) +648 +Impairment losses +(387) +44 +Total investment income +5.8 +89,501 +N/A +N/A +(29.1) +Total investment income +under the old accounting +standards for financial +instruments +125,970 +126,150 +Net investment yield (3) (%) +126,150 +7.27 +34 +Ping An Insurance (Group) Company of China, Ltd. +2.89 +Infrastructure and development zones +5.5 +5.69 +10.44 +7.59 +Others (water supply, environmental +protection, railway...) +7.30 +Non-banking financial services +Coal mining +Others +Total +6.6 +5.84 +8.22 +4.74 +30.8 +Real estate +Annual Report 2018 +5.50 +Electric power +Structure and yield distribution of debt schemes and debt wealth management products +Investment +Nominal yield +Maturity +Industry +proportion (%) +(year) +Remaining +maturity (year) +6.3 +Infrastructure +5.77 +9.12 +5.17 +Expressway +16.5 +5.88 +9.73 +5.41 +34.9 +The Company maintained robust asset-liability management, lengthened +asset durations, and continued to narrow the duration gap between assets +and liabilities. The Company improved risk management mechanisms, +further refined risk limits, increased the monitoring frequency, and +enhanced early warning and risk review to ensure that overall investment +risks are controllable. +53,746 +As of December 31, 2018, the Company's investment portfolio of insurance +funds grew to RMB2.79 trillion by 14.1% from the beginning of 2018. +216,090 +14.5 +Net earned premiums +211,918 +188,219 +12.6 +December +December +Change +(in RMB million) +31, 2018 +31, 2017 +(%) +Claim expenses +(116,305) +(106,474) +9.2 +Core capital +77,057 +70,095 +9.9 +Commission expenses of +Actual capital +85,557 +78,595 +8.9 +insurance operations +(49,337) +(38,973) +247,526 +Total premium income +(22.6) +106 +8,522 +Accidental injury insurance +600,225,807 +8,422 +7,478 +2,257 +1,324 +82.3% +5,726 +Corporate property and +casualty insurance +14,834,461 +5,701 +2,687 +26.6 +1,470 +94.4% +6,325 +Solvency Margin +As at December 31, 2018, Ping An Property & +Casualty's solvency margin ratio met the regulatory +requirement. The solvency margin ratio of Ping An +Property & Casualty increased from the beginning of +2018 as Ping An Property & Casualty implemented a +proactive risk management strategy. +(in RMB million) +Change +2018 +2017 +(%) +Premium income +Reinsurance premium income +247,444 +215,984 +14.6 +82 +150 +89.9% +Minimum capital +36,141 +Average investment assets +249,576 +219,006 +Notes: (1) Core solvency margin ratio = core capital/minimum +capital; comprehensive solvency margin ratio = actual +capital/minimum capital. +(2) For details of Ping An Property & Casualty's solvency +margin, please visit the Company's website (www. +pingan.cn). +FINANCIAL ANALYSIS +In 2018, Ping An Property & Casualty's profit before +tax rose 3.3% year on year to RMB19,515 million. +Net profit was RMB12,274 million, down 8.2% year +on year, mainly due to the impact of an increase in +income tax induced by the rising commission rates +and business growth. +Notes: (1) Administrative expenses include administrative +expenses and impairment losses on receivables and +others under the segmented income statement. +(2) Total investment income includes interest revenue from +non-banking operations, investment income, share of +profits and losses of associates and jointly controlled +entities, impairment losses on investment assets and +interest expenses on assets sold under agreements +to repurchase and placements from banks and other +financial institutions under the segmented income +statement. +(3) The 2018 data are financial results of implementing the +new accounting standards for financial instruments. +In accordance with rules for transition to the new +accounting standards for financial instruments, the +Company does not need to restate comparable figures +for 2017. +Total investment yield (%) +Other net revenue and expenses +4.4 +5.3 +(5.6) +14.0 +-0.9 pps +19 +120 +(84.2) +Profit before tax +19,515 +18,899 +3.3 +Income tax +(7,241) +(5,527) +31.0 +Net profit +6.3 pps +217.5 +223.8 +requirement ≥100%) +5.8 +Administrative expenses (1) +(44,760) +(41,886) +6.9 +Reinsurance commission +Core solvency margin ratio +revenue +6,964 +6,226 +11.9 +(%) (regulatory +requirement ≥50%) +201.5 +38,236 +194.0 +Underwriting profit +8,480 +7,112 +19.2 +Comprehensive solvency +Combined ratio (%) +96.0 +96.2 +-0.2 pps +margin ratio (%) +(regulatory +Total investment income (2) +11,016 +11,667 +7.5 pps +656 +3,309 +6,492 +Including: +auto insurance (%) +23.2 +22.7 +0.5 pps +Combined ratio (%) +Profit before tax +Net profit +ROE (%) +96.0 +96.2 +-0.2 pps +18,899 +3.3 +12,274 +16.7 +13,372 +20.0 +(8.2) +-3.3 pps +Note: (1) The market share was calculated in accordance with the +PRC insurance industry data published by the CBIRC. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 27 +MANAGEMENT DISCUSSION AND ANALYSIS +28 +Business Analysis +Property and Casualty Insurance Business +Under the Group's "technology + ecosystem" +strategy, Ping An Property & Casualty improved +the claim efficiency and built differentiated +advantages. For eight years in a row, Ping An +Property & Casualty has been honored as China's +"No.1 Auto and Property & Casualty Insurance +Brand" for industry-leading customer satisfaction. +Ping An Property & Casualty provided "superfast, +convenient, considerate" claims services under +a "customer-centric" standard, keeping the net +promoter score above 80% among auto claim +points of contact. The “510 City Superfast Onsite +Investigation" capabilities were enhanced. The +"smart grid" can help Ping An Property & Casualty +dynamically assign investigators based on their +locations. The "smart management engine" can +automatically plan the optimal paths. Under an +OMO (Online Merge Offline) service model, 96.4% +of daytime auto accidents in cities requiring onsite +investigation were investigated offline within 5-10 +minutes. Moreover, Ping An Property & Casualty +assessed losses within seconds via "Al-based +image recognition" and settled claims online via +"facial recognition." In this way, Ping An Property +& Casualty provided 62.6% of its customers with +one-stop video-based claims self-services. +Ping An Property & Casualty applied technologies +to online customer development and improved +the service system. Ping An Property & Casualty +provided one-stop auto use services and diverse auto +aftermarket services via the "Ping An Auto Owner" +app. As at December 31, 2018, the "Ping An Auto +Owner" app had over 55 million registered users, +over 34 million of whom linked their auto use with +the app. Of these 34 million users, 26 million are auto +insurance customers of Ping An Property & Casualty. +In December 2018, the app had over 11 million +monthly active users, topping the list of auto service +apps in China. In 2018, Ping An Property & Casualty +upgraded its Digital Risk System (DRS). The "online + +offline" risk management system provided customers +with superb service experience. In 2018, Ping An +Property & Casualty provided over 12,000 corporate +customers with disaster/loss prevention services +and over 400 major engineering projects with risk +monitoring services. These included 13 major disaster +warning/prevention campaigns and 550,000 early +warnings messages. In this way, Ping An Property & +Casualty reduced underwriting risks and delivered +business growth. Ping An Property & Casualty +sought innovative risk management technologies by +combining business with research. Ping An Property +& Casualty built the industry's first fire experiment +base and developed a fire control loT (Internet of +things) platform to help customers reduce risks. +Annual Report 2018 +NUMBER OF CUSTOMERS AND DISTRIBUTION +NETWORK +Ping An Property & Casualty distributed the +products mainly through its network of 42 branches +and over 2,660 sub-branches, sales service outlets +and business outlets across China. Main distribution +channels included in-house sales representatives, +sales agents, insurance brokers, telemarketing, +online marketing and cross-selling. +Number of customers +(in thousand) +Retail +Corporate +Total +0.5 pps +20.5 +21.0 +Market share(1) (%) +In 2018, the portfolio's net investment yield and total investment yield +were 5.2% and 3.7% respectively. Under the old accounting standards for +financial instruments, the portfolio's total investment yield was 5.2%. +Business Analysis +Property and Casualty Insurance Business +In 2018, Ping An Property & Casualty's premium income grew by 14.6% year +on year, 3.0 pps faster than the market average. The combined ratio was +96.0%, improved by 0.2 pps year on year; the ROE was 16.7%, indicating +high quality of business. +Ping An Property & Casualty enhanced claims services to build +differentiated advantages. Through upgraded "510 City Superfast Onsite +Investigation" services, we processed 96.4% of the urban onsite auto claim +investigations within 5-10 minutes in daytime in 2018. The net promoter +score at auto claim points of contact stayed above 80%. +Ping An Property & Casualty applied new technologies to online customer +development and improved the service system. The "Ping An Auto Owner" +app had over 55 million registered users, over 34 million of whom linked +their auto use with the app. In December 2018, the app had over 11 million +monthly active users, topping the list of auto service apps in China. +BUSINESS OVERVIEW +The Company conducts property and casualty +insurance business mainly through Ping An Property +& Casualty. The business scope of Ping An Property +& Casualty covers all lawful property and casualty +insurance businesses including auto insurance, +corporate property and casualty insurance, +engineering insurance, cargo insurance, liability +insurance, guarantee insurance, home contents +insurance, accident and health insurance, as well as +international reinsurance business. +In 2018, China's economic growth remained stable +and transformations continued. New growth drivers +emerged for property and casualty insurance due +to recoveries of domestic and foreign upstream +industries including infrastructure, high technology +and equipment manufacturing. Three provinces, +namely Shaanxi, Guangxi and Qinghai, fully +liberalized auto insurance premium rates after the +third reform of commercial auto insurance premium +rates was conducted in seven regions. Commercial +auto insurance premium rates declined on average, +unlocking reform dividends, benefiting customers, +and improving the market environment. +Ping An Property & Casualty maintained excellent +business quality with strong management and risk +screening capabilities. Ping An Property & Casualty +is the second largest property and casualty insurer +in China by premium income. In 2018, Ping An +Property & Casualty's profit before tax rose 3.3% +year on year. The net profit decreased 8.2% year on +year due to the impact of an increase in income tax +induced by the rising commission rates and business +growth. Ping An Property & Casualty steadily +expanded its share in the auto insurance market by +following a robust marketing strategy, and realized +fast growth in the non-auto insurance business. Ping +An Property & Casualty worked with other members +of the Group to expand the credit guarantee +insurance business, keeping risks under control by +means of fintechs. +(in RMB million) +2018 +2017 Change (%) +Distribution network +Number of direct sales +representatives (1) +Premium income +Including: +215,984 +14.6 +auto insurance +181,768 +170,508 +6.6 +Non-auto insurance +56,211 +38,929 +44.4 +Accident and health +insurance +9,465 +6,547 +44.6 +247,444 +December 31, December 31, +2018 +2017 +Change (%) +Earned +(in RMB million) +amount +income +premium +Claim +expenses +Underwriting +profit +Combined +contract +ratio +liabilities +Auto insurance +55,213,568 +181,768 +Premium +170,117 +4,354 +97.4% +132,594 +Guarantee insurance +335,613 +33,012 +19,414 +13,789 +2,205 +88.6% +46,411 +Liability insurance +644,610,594 +8,463 +91,633 +12,274 +Insured +Ping An Insurance (Group) Company of China, Ltd. +60,577 +52,063 +16.4 +1,959 +1,683 +16.4 +62,536 +16.4 +9,272 +8,479 +9.4 +Note: (1) In 2018, Ping An Property & Casualty transformed the +organizational structure for group business. The number +of direct sales representatives of group business was +calculated under the new organizational structure. And +the data for 2017 was restated. +Combined Ratio +Ping An Property & Casualty pursued innovation and +development, gaining expertise while maintaining +strong profitability. +Insurance +2018 +Expense ratio (¹) (%) +Loss ratio (2) (%) +41.1 +39.6 +1.5 pps +54.9 +56.6 +-1.7 pps +Combined ratio (%) +96.0 +96.2 +-0.2 pps +Notes: (1) Expense ratio = (commission expenses of insurance +business administrative expenses - reinsurance +commission revenue)/net earned premiums. +(2) Loss ratio = claim expenses/net earned premiums. +Operating Data by Product Type +Among all insurance products offered by Ping An +Property & Casualty in 2018, the top five sources of +premium income were auto insurance, guarantee +insurance, liability insurance, accidental injury +insurance and corporate property and casualty +insurance. Premium income of these five insurance +segments accounted for 95.9% of Ping An Property & +Casualty's total premium income in 2018. +2017 Change (%) +13,372 +19,515 +Annual Report 2018 +58 +91 +Accident and health insurance +Profit or losses from +17.6 +6,712 +7,895 +Non-auto insurance +5.9 +(1,136) +(1,203) +Realized income (2) +(8.4) +7,524 +6,895 +Auto insurance +4.9 +12,810 +13,438 +56.9 +Net investment income(¹) +fair value changes +44 +Claim expenses +(5.6) +11,667 +11,016 +Total investment income +(22.6) +106 +82 +Non-auto insurance +266.7 +(51) +(187) +Investment assets +Impairment losses on +(22.6) +106 +82 +Inward reinsurance premium +N/A +(1,032) +14.294 +14,881 +Ceded premium +13,568 +12,974 +Shanghai +17.6 +11,158 +13,127 +Shandong +17.4 +12,705 +14,920 +Zhejiang +14.5 +14,960 +17,125 +Jiangsu +25.8 +34,799 +43,788 +2017 Change (%) +(4.4) +Subtotal +101,934 +87,190 +Change (%) +2017 +2018 +(in RMB million) +Change (%) +2017 +2018 +(in RMB million) +Total Investment Income +(in RMB million) +MANAGEMENT DISCUSSION AND ANALYSIS +Annual Report 2018 +30 +Facing a developing global reinsurance market, +Ping An Property & Casualty maintained a prudent +approach to reinsurance and its close cooperation +with reinsurance brokers and reinsurers. Ping An +Property & Casualty fully leveraged reinsurance to +scale up its underwriting and diversify operating +risks. While ensuring the healthy and steady growth, +Ping An Property & Casualty also empowered +reinsurance with technologies. The reinsurance +business of Ping An Property & Casualty received +strong support in key reinsurance markets in +Europe, the U.S., Bermuda and Asia. Ping An +Property & Casualty has been in close cooperation +with nearly 100 reinsurance companies and +reinsurance brokers worldwide, including China +Property & Casualty Re, Swiss Re, Munich Re and +Hannover Re. +Reinsurance Arrangements +14.6 +215,984 +247,444 +Premium income in total +16.9 +Ping An Insurance (Group) Company of China, Ltd. +2018 +2017 +Change (%) +Income Tax +6.2 +39,794 +1,349 +1,284 +Tax and surcharges +42,253 +Operating expenses +Change (%) +2017 +2018 +year. +In 2018, affected by factors including the lower +dividend income from equity investments and +the larger scale of the portfolio, the property and +casualty insurance business investment portfolio's +net investment yield was 5.4%, down by 0.4 pps +year on year. In 2018, capital markets at home and +abroad fluctuated widely. After Ping An Property +& Casualty implemented the new accounting +standards for financial instruments, assets carried +at fair value through profit or loss surged, while +gains or losses from fair value changes became +more volatile. The property and casualty insurance +business investment portfolio's total investment +income dropped by 5.6% year on year and the total +investment yield was 4.4%, down 0.9 pps year on +(3) Net exchange gains or losses on investment assets +denominated in foreign currencies are excluded from +computing of the above yields. Average investment +assets used as the denominator are computed in line +with principles of the Modified Dietz method. +Notes: (1) Net investment income includes interest income from +deposits and debt financial assets, dividend income +from equity financial assets, operating lease income +from investment properties, and the share of profits +and losses of associates and jointly controlled entities. +(2) Realized gains include capital gains from securities +investments. +(in RMB million) +Administrative expenses +In 2018, commission expenses of insurance +operations grew by 26.6% year on year, while their +proportion in premium income climbed by 1.9 pps +year on year, mainly due to premium income growth +and intensified competition. +1.9 pps +18.0 +(4.8) +Impairment losses on +Effective tax rate (¹) (%) +receivables and others +(8.2) +Business Analysis +Ping An Insurance (Group) Company of China, Ltd. 31 +Annual Report 2018 +In 2018, Ping An Property & Casualty's effective +income tax rate grew by 7.9 pps year on year, +largely due to the impact of an increase in income +tax induced by the rising commission rates and +business growth. +Note: (1) Effective tax rate = income tax/profit before tax. +In 2018, administrative expenses rose by 6.9% year +on year, mainly driven by continued growth in +insurance business. +7.9 pps +29.2 +19.9 +37.1 +2017 +2018 +6.9 +41,886 +44,760 +Total +64.6 +743 +1,223 +Change +2018 +income (%) +Commission expenses as a +52.2 +2,069 +3,148 +Accident and health insurance +45.0 +14,842 +21,523 +Non-auto insurance +2.3 +89,563 +91,634 +Auto insurance +-0.9 pps +5.3 +4.4 +-0.4 pps +5.8 +5.4 +Net investment yield (3) (%) +Total investment yield (3) (%) +Total claim expenses +116,305 +106,474 +9.2 +26.6 +38,973 +49,337 +Total commission expenses +32.0 +70.3 +1,473 +2,509 +Accident and health insurance +2.904 +percentage of premium +3,834 +24.3 +34,596 +42,994 +Auto insurance +Change (%) +(in RMB million) +2017 +2018 +Commission Expenses of Insurance Operations +Non-auto insurance +Guangdong +4.1 +23.2 +7.1 +17,530 +Others +(54.2) +27.3 +58,915 +10.9 +12,499 +26,976 +62.7 +10.6 +22,843 +15.0 +37,167 +Direct selling +24.8 +Telemarketing and online channels +18.1 +5.8 +Premium income in total +Investment Portfolio of Insurance Funds +Business Analysis +Property and Casualty Insurance Business +Reconciliations between net profit in Ping An Property & Casualty's statutory financial statements and +statements under the new standards are presented below to allow comparison with peers. +(in RMB million) +Change +2018 +40.3 +2017 +Below is a breakdown of premium income for our +property and casualty insurance business by region: +In 2018, Ping An Property & Casualty transformed +its channel-based business model from being +sales-focused to an OMO model of services and +operations to facilitate business transformation and +strategic development. +14.6 +100.0 +215,984 +100.0 +247,444 +(in RMB million) +39,192 +19.8 +48,903 +2017 +2018 +Amount +Below is a breakdown of premium income for our property and casualty insurance business by channel: +Premium Income +(2) In accordance with rules for transition to the new accounting standards for financial instruments, the Company does not need +to restate comparable figures for 2017. +Notes: (1) Adjustments mainly arise from changes in classification, measurement, and impairment of financial assets under the new +accounting standards for financial instruments. +Change +(8.2) +12,274 +for financial instruments (2) +Profit in financial statements under the new accounting standards +N/A +(935) +Investment income adjustments (1) +(1.2) +13,372 +(in RMB million) +Amount +% +Cross-selling +79.2 +14.8 +32,047 +(%) +Profit in statutory financial statements under the old accounting standards +for financial instruments +57,442 +Agencies +17.7 +23.4 +50,488 +24.0 +59,426 +Car dealers +(%) +% +Amount +13,372 +Ping An Insurance (Group) Company of China, Ltd. 29 +13,209 +3,957 +(21.2) +(1,319) +(1,039) +Administrative expenses (2) +Total investment income (3) +Other net revenue and +expense +(8.2) +4,016 +3,685 +(58.0) +(276) +(116) +-0.01 pps +0.66 +0.65 +(9.6) +651,302 +588,788 +(11.4) +4,292 +3,801 +1,104 +2,236 +(50.6) +163 +(29.8) +Total +534,124 +652,756 +(18.2) +Notes: (1) Other investments refer to investments other than the +above, including structured equity investment, industrial +investment, and other investment businesses. +(2) Pledge and other financing refers to financing other +than the above, including financing by pledging or +acquiring securities, financial assets and other debts. +(3) An administrative trust refers to a trust scheme under +which a trust company, acting as the trustee, provides +the trustor (beneficiary) with administrative and +executive services for specified purposes. +As at December 31, 2018, Ping An Trust had +RMB534,124 million in assets under management, +18.2% lower than at the beginning of 2018, as the +assets under administration decreased due to the +business mix adjustment under the new regulations +on asset management. +In 2018, the fees and commission revenue from trust +business declined by 11.4% year on year, mainly +due to a year-on-year decrease in floating fees and +commission revenue of the investment business +amid capital market volatility. +Fees and commission revenue +Monthly average assets +held in trust +SECURITIES BUSINESS +The Company provides securities brokerage, futures +brokerage, investment banking, asset management, +and financial advisory services through Ping An +Securities and its subsidiaries including Ping An +Futures, Ping An Caizhi, Ping An Securities (Hong +Kong), and Ping An Pioneer Capital. +In 2018, the capital market delivered lackluster +performance amid changes in China's macro +economic conditions and international trade +frictions. Facing huge challenges, the securities +industry recorded a year-on-year drop of 41.2% in +net profit. Ping An Securities sought development +by building differentiated advantages on the basis +of the Group's integrated financial business model +and technologies. In 2018, net profit of Ping An +Securities dropped by 20.9% year on year, still better +than industry average. In brokerage business, Ping +An Securities continued to empower its business +with technologies, strengthened internal and +external cooperation, and integrated offline and +online businesses. In addition, Ping An Securities +conducted customer development on the basis +of segmentation, and adopted technologies to +upgrade customer services and improve customer +Annual Report 2018 +(21.3) +4,975 +3,913 +Profit before tax +Income tax +288.1 +42 +Business Overview +352,322 +Change (%) +2018 +59.7 +(5,051) +(8,065) +expense +Total fee and commission +24.3 +(345) +(429) +Others +52.5 +(4,213) +(6,426) +Bank card fee expense +145.4 +(493) +(1,210) +expense +Agency commission +Fee and commission expense +Net fee and commission +revenue +31,297 +30,674 +(in RMB million) +Fees and commission +expenses +Fee rate of assets held in +trust (¹) (%) +Results of Operation +was 192.2% (regulatory requirement ≥100%), and +the ratio of net capital to net assets was 82.8% +(regulatory requirement ≥40%), meeting regulatory +requirements. +In 2018, China's economy remained stable and +the economic structure improved. Committed to +responsible investment, Ping An Trust connected +customers to opportunities in "institutional asset +management, boutique alternative investment +banking, and trust business." Ping An Trust +constantly enhances product, investment and risk +management capabilities. Under the new strategies, +Ping An Trust will focus on its core businesses +including "financial services, infrastructure +investment, private equity, and investment banking" +in the coming years. Ping An Trust has been +improving its capacity to provide excellent products +and services. In financial services, Ping An Trust +provided institutional investors including financial +institutions with quality trust products and premium +asset management services. In infrastructure +investment, Ping An Trust focused on industries +including urban infrastructure, transportation +and energy. Ping An Trust channeled private +capital to China's key infrastructure projects. In +private equity, Ping An Trust developed business +in consumption upgrade, health care, modern +services, cutting-edge technologies and advanced +manufacturing, facilitating upgrade of the real +economy. In investment banking, Ping An Trust +mainly provided small and medium-sized financial +institutions with comprehensive asset and liability +management services. Leveraging the Group's +technologies, Ping An Trust improved its smart +risk management platform to well manage risks +and empower business. Ping An Trust continued +to upgrade the risk management framework +featuring full participation, full-process control and +full coverage of business. As at December 31, 2018, +it had RMB17,145 million in net capital, while the +ratio of net capital to the total of all risk capital +The Company provides trust services through Ping +An Trust and Ping An New Capital. +Business Overview +TRUST BUSINESS +2017 +Ping An Financial Leasing focused on leasing markets in mature industries, +and developed innovative industry benchmarks including Ping An +Healthcare Diagnostics Center. Ping An Financial Leasing recorded strong +net profit growth of 64.7% year on year. +Ping An Securities continued to outperform peers by pursuing business +transformation and building differentiated advantages with the support of +Group's integrated financial services model and technology. +Ping An Trust strengthened risk management, devised new strategies, and +adopted new business models. +Asset Management Business +Business Analysis +42 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 41 +Annual Report 2018 +2.0 +Ping An Asset Management maintained steady business growth. As at +the end of 2018, the investment assets under management (AUM) reached +nearly RMB2.89 trillion, up 8.3% from the beginning of the year. +247,425 +Administrative category (3) +44.5 +Financing category +1,913 +1,499 +27.6 +Administrative category +482 +630 +(23.5) +Assets held in trust +December +(in RMB million) +31, 2018 +December +31, 2017 +Change (%) +Fee rate of assets held in +trust (%) +0.65 +0.66 +-0.01 pps +Investment category (%) +(35.0) +2,163 +1,406 +Investment category +(23.9) +Net fees and commission +revenue +Net profit +Notes: (1) Fee rate of assets held in trust = fees and commission +revenue/monthly average assets held in trust. +(2) Administrative expenses include administrative +expenses, and impairment losses on receivables and +others under the segmented income statement. +(3) Total investment income includes interest revenue from +non-banking operations, investment income, share of +profits and losses of associates and jointly controlled +entities, impairment losses on investment assets, and +interest expenses on assets sold under agreements +to repurchase and placements from banks and other +financial institutions under the segmented income +statement. +(4) The 2018 data are financial results of implementing the +new accounting standards for financial instruments. +In accordance with rules for transition to the new +accounting standards for financial instruments, the +Company does not need to restate comparable figures +for the same period in 2017. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +1.14 +MANAGEMENT DISCUSSION AND ANALYSIS +Fees and commission revenue +(in RMB million) +2018 +2017 +Change (%) +(11.5) +Fees and commission revenue +3,801 +4,292 +(11.4) +In 2018, net profit of the trust business dropped +by 23.9% year on year due to: (a) year-on-year +decreases in exits from projects and dividend +income; and (b) a year-on-year decrease in net +fees and commission revenue as Ping An Trust +proactively adjusted its business mix to comply with +the new regulations on asset management. +1.60 +-0.46 pps +Investment category +Financing category +185,870 +167,081 +11.2 +Infrastructure industry +financing +12,421 +18,016 +(31.1) +(29.4) +Real estate financing +47,028 +97.6 +Corporate loans +72,753 +96,661 +(24.7) +Pledge and other financing (2) +7,766 +5,376 +92,930 +3,012 +60,046 +Other investments (1) +100,829 +133,353 +(24.4) +Financing category (%) +1.10 +(1,018) +0.13 pps +Capital market investment +46,767 +42,418 +23,341 +100.4 +Administrative category (%) +0.17 +0.17 +Financial institutions' +investment +11,644 +49,966 +(76.7) +(901) +0.97 +2,668,805 +third-party asset +3,444 +(8.0) +Total investment income (1) +4,654 +3,321 +40.1 +Other revenue(2) +2,928 +2,196 +33.3 +Revenue +10,749 +8,961 +Administrative expenses (3) +(3,497) +(3,632) +Cost-to-income ratio (4) (%) +52.7 +53.5 +20.0 +(3.7) +-0.8 pps +Finance costs +3,167 +(1,125) +revenue +4.4 +Change (%) +Ping An Financial Leasing +305,881 +268,718 +management +Business Analysis +Asset Management Business +experience. The market share by trading volume in +December 2018 was 3.14%, up 0.57 pps year on year. +In investment banking, Ping An Securities improved +its industry-specific expertise. Ping An Securities +ranked among the top tier by the number of bonds +and ABS underwritten. In trading business, Ping +An Securities continued to optimize its revenue +structure by developing the Fixed Income, Currency +and Commodities (FICC) capacity and employing +multiple trading strategies. +Results of Operation +2018 +2017 +Change (%) +(5.7) +(in RMB million) +Fees and commission revenue +4,014 +4,255 +Fees and commission +expenses +(847) +(811) +Net fees and commission +3.1 +(580) +(4,113) +As a leading asset manager in China, Ping An +Asset Management applied new technologies to +investment research, investment decision-making, +trade execution, risk management and so on. Going +forward, Ping An Asset Management will increase +investment to facilitate technology-powered +transformation and innovation. Ping An Asset +Management will leverage technology to enhance +its core competitiveness and gain differentiated +advantages. +44 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Results of Operation +(in RMB million) +2018 +2017 +Net profit +2,662 +2,581 +Revenue from third-party +asset management +1,754 +1,888 +(in RMB million) +Assets under management +Including: AUM of +December +31, 2018 +December +31, 2017 +2,889,616 +management services. +Other expenses (5) +Amid changes in political and economic landscapes, +Ping An Asset Management upheld the philosophies +of value investing and prudence. Ping An Asset +Management conducted in-depth macro-economic +research, seized market opportunities, prevented +market risks, and created value for customers. +Ping An Asset Management gave full play to its +advantages in alternative investment to support +the real economy, facilitate development of the +society and enhance people's livelihood. In addition +to serving Ping An's insurance businesses, Ping +An Asset Management continued to optimize the +third-party asset management business mix, improve +business quality and satisfy customers' demands. +Third-party AUM declined because entrusted +assets from banks shrank and growth in premium +income slowed down due to tightening regulation +and deleveraging. Following the promulgation of +the new regulations on asset management, Ping +An Asset Management, as a leading asset manager +in China, will continue to improve its investment +capability and risk management. Ping An Asset +Management is committed to providing investors +with professional, efficient and premium asset +Ping An Asset Management +(2,170) +94.0 +89.5 +Profit before tax +2,014 +2,579 +(21.9) +(334) +(456) +(26.8) +1,680 +2,123 +(20.9) +Income tax +Net profit +Notes: (1) Total investment income includes interest revenue from +non-banking operations, investment income and share +of profits and losses of associates and jointly controlled +entities under the segmented income statement. +Investment income excludes operating lease income +from investment properties. +(2) Other revenue includes other revenues and other +gains, foreign exchange gains or losses and operating +lease income from investment properties under the +segmented income statement. Other revenue and other +gains exclude non-operating gains. +(3) Administrative expenses include administrative +expenses and impairment losses on receivables and +others under the segmented income statement. +(4) Cost-to-income ratio = administrative expenses/ +(revenue other expenses). +(5) Other expenses include interest expenses on assets +sold under agreements to repurchase and placements +from banks and other financial institutions, other +expenses, impairment losses on investment assets, +and non-operating gains under the segmented income +statement. +(6) The 2018 data are financial results of implementing the +new accounting standards for financial instruments. +In accordance with rules for transition to the new +accounting standards for financial instruments, the +Company does not need to restate comparable figures +for the same period in 2017. +OTHER ASSET MANAGEMENT BUSINESSES +The other asset management business represents +results of companies including Ping An Asset +Management, Ping An Financial Leasing, and Ping +An Overseas Holdings. +Ping An Asset Management is responsible for +domestic investment management business of the +Company. Entrusted with the insurance funds of +the Company, Ping An Asset Management also +provides investment products and third-party asset +management services to other investors through +various channels. +Ping An Insurance (Group) Company of China, Ltd. 43 +(7.1) +8.3 +69.4 +Profit before tax +Income tax +32,231 +30,157 +6.9 +(7,413) +(6,968) +6.4 +Net profit +24,818 +23,189 +7.0 +40 +Annual Report 2018 +Notes: (1) Net interest margin = net interest revenue/average +balance of interest-earning assets. +(2) Cost-to-income ratio = general and administrative +expenses/total revenue. +(3) Credit cost = loan impairment loss/average balance of +loans (including bill discount). +(4) In accordance with rules for transition to the new +accounting standards for financial instruments, the +Company does not need to restate comparable figures +for 2017. +Ping An Bank continued to optimize the business +mix as the retail loans grew in terms of size and +proportion, and the return on interest-earning assets +increased from the beginning of the year. In 2018, +the net interest spread was 2.26%, up 0.06 pps year +on year. The net interest margin was 2.35%, down +0.02 pps year on year. The Bank has optimized its +business mix, reversed the downward trend, and +steadily raised the net interest margin quarter on +quarter since the second quarter of 2018. +Ping An Insurance (Group) Company of China, Ltd. +Net Interest Revenue +(3,210) +(in RMB million) +2.55 -0.20 pps +Other expenses +10.3 +Capital adequacy ratio (%) +(regulatory requirement +General and administrative +expenses +(35,391) +≥ 10.5%) +11.50 +11.20 +0.30 pps +Note: Capital requirements regarding credit risk, market risk and +operational risk are measured by the weighted method, +standard method, and basic indicator method respectively. +Ping An Bank continued to make its outlets smarter +and improved their geographic distribution. As at +December 31, 2018, Ping An Bank had 80 branches +and 1,057 business outlets. The Bank has opened or +renovated 136 retail stores. +Cost-to-income ratio (2) (%) +Loan impairment loss +Average balance of +loans (including bill +discount) +30.32 +(43,657) +(31,616) +29.89 +(40,803) +11.9 +0.43 pps +7.0 +1,858,353 +1,602,503 +16.0 +Credit cost (3) (%) +2.35 +(5,437) +Change (%) +2018 +Change (%) +0.89 +32.5 +177,111 +234,657 +Change (%) +December +31, 2017 +December +31, 2018 +Non-performing asset +ratio (%) +Total assets +(in RMB million) +64.7 +1,999 +75.7 +9,349 +16,427 +3,292 +2017 Change (%) +2018 +Results of Operation +(in RMB million) +Revenue +Net profit +Since it was founded, Ping An Financial Leasing +has upheld the philosophy of "lending everything +with the heart” and given full play to the industry's +characteristics of "financing and leasing." Ping An +Financial Leasing has proactively served the real +economy and led many segments of the leasing +market including health care, energy, metallurgy, +engineering, education, culture, manufacturing, and +processing. Moreover, Ping An Financial Leasing +pioneered the "Innovative Leasing 2.0" concept, +focusing on operating leasing, leasing + the internet, +and industry operations. Ping An Financial Leasing +developed many innovative business models +including Ping An Healthcare Diagnostics Center. +Ping An Financial Leasing has become an industry +leader and innovation pioneer by increasing the +depth and width of leasing business and extending +the business models. +Ping An Financial Leasing is a wholly-owned +subsidiary of Ping An, specializing in financial +leasing. Ping An Financial Leasing's goal is to +become an expert leader in serving small and +medium-sized enterprises (SMEs) and specialized +markets with unique commercial vitality and +scalability. To achieve this goal, Ping An Financial +Leasing takes advantage of the Group's capital +strength and strong brand, and the integrated +financial service platform. +(12.1) +0.91 +2017 +-0.02 pps +Ping An Insurance (Group) Company of China, Ltd. 45 +Interest revenue +In 2018, the net fee and commission revenue of the +Bank grew 2.0% year on year to RMB31,297 million +mainly due to the increase in the bank card fee +revenue. +Due from the PBC +4,002 +4,232 +(5.4) +10.2 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +In wealth management, Lufax Holding provides +the middle class with over 5,000 financial +products. In 2018, amid industry adjustments +and deleveraging, Lufax Holding embraced +regulatory requirements and pursued business +transformations and innovations. By applying new +technologies including AI, Lufax Holding placed a +robo-advisor on its platform to cut operating costs +and optimize interactions. The newly launched +customer management system KYC4.0 facilitates +precise customer profiling and customized +product recommendation on the basis of customer +tagging and machine learning. Lufax Holding uses +blockchains to link regulators and other parties +in the wealth management field, facilitating more +secure, transparent and efficient transaction +processes. As at the end of 2018, Lufax had 40.35 +million registered users on its platform, up 19.3% +from the beginning of 2018. AUM dropped by 20.0% +from the beginning of 2018 to RMB369,414 million +due to the asset structure adjustment and active +product cleanup. AUM rebounded in the fourth +quarter of 2018, up 2.1% from the end of September, +driven by the product mix adjustment and business +innovations. +Lufax Holding is a world-leading comprehensive +online wealth management and retail lending +technology platform, and also provides +financial institutions and local governments +with comprehensive financial solutions. In 2018, +Lufax Holding embraced changes in the industry +and regulations by adjusting the business lines +and product mix for wealth management, retail +lending and government finance. By optimizing +its cost structure, Lufax Holding recorded rapid +profit growth. Lufax Holding completed its Series +C financing from world-renowned institutional +investors at a post-money valuation of USD39,400 +million. +LUFAX HOLDING +The Company conducts fintech & healthtech +business via companies including Lufax Holding, +Ping An Good Doctor, OneConnect, Ping An +HealthKonnect, and Autohome. +OneConnect serves more than 3,000 financial institutions as a fintech +service platform covering the whole industry chain. In 2018, OneConnect +completed Series A financing at a post-money valuation of USD7,500 +million. Ping An HealthKonnect raised USD1,150 million in early 2018 at a +post-money valuation of USD8,800 million. +Ping An Good Doctor (Stock Code: 01833.HK) provides online-merge-offline +health care services for over 265 million registered users. In 2018, Ping An +Good Doctor's revenue was RMB3,338 million, up 78.7% year on year; net +loss was RMB913 million, down 8.9% from 2017. +Lufax Holding maintained steady profit growth in wealth management, +retail lending and government finance by seeking innovations and ensuring +compliance. Lufax Holding completed its Series C financing from world- +renowned institutional investors at a post-money valuation of USD39,400 +million. +Fintech & Healthtech Business +Business Analysis +46 +MANAGEMENT DISCUSSION AND ANALYSIS +Annual Report 2018 +35,725 +(65.3) +revenue +9.2 +69.0 +67.6 +1.4 pps +Net profit from retail banking +% of net profit from +retail banking +Ping An Bank strives to build a smart boutique +corporate bank. In 2018, Ping An Bank focused +on developing high-quality businesses, channels +and projects of corporate banking. The Bank fully +leverages technologies including cloud computing, +blockchain and the internet of things to empower +management and business innovation, and develop +a smart boutique corporate banking system. As +at the end of 2018, the "Ping An Pocket Finance" +app had 280,000 registered users that contributed +a trading volume of over RMB830 billion. In +2018, transactions on the supply chain accounts +receivable service platform (SAS) exceeded +RMB10,000 million. The platform has provided +financial services for 111 core enterprises and +upstream medium, small and micro-businesses. As +at the end of 2018, Ping An Bank reviewed 14,103 +customers through "KYB for Small Enterprises," and +granted KYB loans of RMB10,700 million. Besides, +the Bank fully implemented the asset-light financing +strategy in developing boutique investment +banking and interbank business. In 2018, the Bank +underwrote RMB161.9 billion worth of bonds in the +interbank market, up 54.0% year on year. Ping An +Bank increased the value of interbank institutional +customers by integrating asset management, +trading and sales. As at the end of 2018, ET-Bank +had cooperated with 2,079 customers, up 150 from +the beginning of 2018. +Note: (1) Retail customers include debit card holders and credit +card holders, with duplicates removed. +38 +15,679 +38 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +Technology-driven business yielded strong +results. Taking "technology-driven business" as +the driver of strategic transformation, Ping An +Bank increased investment in technology. In 2018, +IT capital expenditure grew by 82% year on year. +As at the end of 2018, the Bank's IT staff members +(including outsourcing personnel) grew to nearly +6,000, up over 44% from the beginning of 2018. Ping +An Bank implemented agile transformation. Under +the lean and agile R&D models, the Bank fully +integrated technology with business to improve +the product iteration speed, delivery quality, and +customer experiences. In 2018, the Bank's business +requirement development deliveries increased by +over 100% year on year. Ping An Bank developed a +leading technology platform. The Bank transformed +its IT architecture from a centralized framework +to a distributed one, and its infrastructure from +a traditional framework to a cloud-based one, to +support rapid business growth, transformation +towards online operations, and product and service +innovation. Ping An Bank continued to promote +technological innovations. The Bank empowered its +businesses with the Group's core technologies and +resources including Al, blockchain, and cloud. In this +way, Ping An Bank improved customer experiences, +diversified financial products, innovated business +models, optimized risk management and operational +efficiency, and promoted smart management. For +instance, Ping An Bank applied the robotic process +automation (RPA) technology to various use cases, +including background checking for corporate +account opening and reporting of corporate +account opening to the PBC. With these innovations, +business processing efficiency rose by over 60% +compared with manual operation. +Asset quality improved markedly. To tackle +external risks, Ping An Bank adjusted its business +mix and strengthened recovery of non-performing +assets (NPAs), which improved the asset +quality significantly. As of the end of 2018, the +non-performing loan ratio was generally stable, up +0.05 pps from the beginning of 2018; special mention +loans accounted for 2.73%, down 0.97 pps from the +beginning of 2018. The balance of loans more than +90 days overdue accounted for 1.70%, down 0.73 pps +from the beginning of 2018. The provision coverage +ratio of loans more than 90 days overdue grew by +53.78 pps from the end of 2017 to 159.45%. The Bank's +deviation of non-performing loans was 97%, down +46 pps from the beginning of 2018. In 2018, Ping An +Bank recovered NPAs of RMB18,744 million, up 96.7% +year on year; 96.8% of the recovered amount was +collected in cash, while the rest was in kind. +(in RMB million) +Loan quality +Pass +Doubtful +Loss +Total loans and advances +Total non-performing loans +Annual Report 2018 +17,129 +8.9 pps +44.1 +30.4 +Retail loans (in RMB million) 1,154,013 +849,035 +35.9 +Credit cards in +circulation (in million) +51.52 +38.34 +34.4 +(in RMB million) +2018 +2017 +Change (%) +Operating results of +retail banking +Revenue from retail banking +% of revenue from +61,883 +46,692 +32.5 +retail banking +53.0 +Non-performing loan +ratio (%) +1,086,688 +Deviation of non-performing +loans (1) (%) +December +1.75 +1.70 +0.05 pps +97 +143 +-46 pps +Balance of loans more than +90 days overdue +33,984 +20.4 +41,460 +Percentage of loans more +than 90 days overdue (%) +Percentage of special +mention loans (%) +Impairment provision +balance +Loan loss provision ratio (%) +Provision coverage ratio (%) +1.70 +2.43 +-0.73 pps +2.73 +3.70 +-0.97 pps +(54,187) +2.71 +155.24 +(43,810) +2.57 +151.08 +(18.0) +28,997 +34,905 +17.2 +31, 2018 +31, 2017 +Change +(%) +1,908,072 +1,612,249 +18.3 +Special mention +Sub-standard +54,552 +62,984 +(13.4) +17,955 +12,510 +43.5 +39,362 +3,343 +34.9 +12,441 +13,144 +(5.3) +1,997,529 +1,704,230 +December +23.7 +1,416,796 +management (AUM, +0.29 +0.35 +0.45 +0.48 +Auto loans granted (in RMB million) +34,167 +23.1 +Xin Yi Dai loans +0.18 +Credit card receivables +0.20 +0.27 +Auto loans +0.16 +0.18 +0.12 +0.12 +December 31, 2018 +Cross-selling +channel's +Overall non- +performing +loan ratio +non- +0.16 +43.4 +48,708 +vintage period +Ping An Bank made significant progress in its +strategic transformation toward retail banking. +In 2018, Ping An Bank made significant progress +in the transformation toward retail banking by +optimizing its business mix on the basis of the +Group's integrated financial business model and +core technologies. +Core KPIs of retail banking maintained rapid +growth. As at the end of 2018, the Bank's retail +assets under management (AUM) rose by 30.4% +from the beginning of 2018 to RMB1,416,796 million. +The balance of retail loans increased by 35.9% +from the beginning of 2018 to RMB1,154,013 million. +Ping An Bank increased customer assets and took +deposits by adhering to the strategy of customer +management and resource allocation. The Bank +also raised settlement deposits by developing +payroll and acquiring services, and boosted retail +deposits by enhancing active liability products. As +of December 31, 2018, the balance of retail deposits +had grown by 35.4% from the beginning of 2018 to +RMB461,591 million. Cross-selling's contributions +to retail banking continued to grow. Customers +referred by the cross-selling channel have lower +non-performing loan ratios and better asset quality +than proprietary channels. +2018 +Ping An Bank pays close attention to risk +management while developing business. As at the +end of December 2018, the non-performing asset +ratio of retail banking declined steadily. The retail +non-performing loan ratio was 1.07%, down 0.11 pps +from the beginning of 2018. Risks in the consumer +finance industry were on the rise, amid the +economic slowdown, the joint-debt risk and other +negative factors. The non-performing asset ratios of +credit card receivables and Xin Yi Dai stood at 1.32% +and 1.00%, up 0.14 pps and 0.35 pps respectively +from the beginning of 2018. The risk profile of the +Bank's auto finance business remained stable. As at +the end of December 2018, the non-performing loan +ratio of the Bank's auto finance business was 0.54%, +down 0.05 pps from the beginning of 2018. Since +the end of 2017, Ping An Bank has adjusted its risk +policies proactively to prevent the joint-debt risk +and reduce the proportion of high-risk customers. +The quality of new loans remained stable. According +to a vintage analysis, cardholders' loans more than +30 days overdue as at the end of a six-month period +following credit card issuance accounted for 0.29%, +down 0.06 pps year on year. Xin Yi Dai unsecured +loans more than 30 days overdue as at the end of a +six-month period following granting reached 0.18%, +down 0.02 pps year on year. Auto loans more than +30 days overdue as at the end of a six-month period +following granting dropped by 0.02 pps year on year +to 0.16%. +Cross-selling +Cross-selling +channel's +channel's contribution +contribution percentage +amount +(%) +(%) +The proportion of loans +2018 +2017 +2016 +2015 +Cross-selling channel's +more than 30 days +contributions to retail banking +Credit cards issued (in million) +overdue as at the +6.78 +39.0 +end of the 6-month +Xin Yi Dai unsecured loans granted +(in RMB million) +performing +loan ratio +in RMB million) +Asset quality of the retail +Note: Vintage analysis, also known as static pool analysis of default +rates, is a method of evaluating the credit quality of account +holders by monitoring credit assets in accounts opened in +different periods and analyzing the vintages. The proportion +of loans more than 30 days overdue as at the end of the +6-month vintage period = the balance of current-year new +loans or credit card receivables more than 30 days overdue +as at the end of the 6-month vintage period/the balance of +current-year new loans or credit card receivables that have +been on books for 6 months. +69.91 +20.0 +Contribution to the +number of the Group's +retail customers (%) +45.6 +42.2 +Customers holding +products from other +83.90 +subsidiaries of the Group +47.75 +30.49 +56.6 +Customers holding Ping An +Life's products (in million) +19.23 +16.29 +18.0 +Retail assets under +(in million) +(in million) +Retail customers (1) +Customer structure +Credit card receivables +1.32% +1.10% +Xin Yi Dai unsecured loans +1.00% +0.45% +Auto loans +0.54% +0.41% +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 37 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Banking Business +In 2018, Ping An Bank increased investment in +technologies and built a technology development +team of over 3,200 employees dedicated to retail +banking. We updated the "Ping An Pocket Bank" +app, in which multiple financial technologies and +services have been embedded. In December 2018, +the app's monthly active users grew by 74.6% year +on year to 25.88 million. Moreover, we built 136 new +offline retail outlets under a "light, community- +based, intelligent, and diversified" concept. We +integrated the app and outlets into a smart OMO +(Online Merge Offline) service system. +In 2018, Ping An Bank implemented the private +banking strategy. With a fully-staffed private +banking team, Ping An Bank significantly improved +its abilities in terms of product supply and +management, marketing and asset allocation, +laying a solid foundation for a quick increase in +assets under management (AUM). On the back of +technology-powered investment advisory services +and remote support, Ping An Bank can recommend +the best asset allocation portfolios thorough +the most suitable channel at the perfect time. In +products, Ping An Bank fully integrated internal and +external resources and established an open product +platform for ongoing supply of excellent wealth +management products. +December +31, 2018 +December +31, 2017 +Change +(%) +3.4 pps +cross-selling channel +0.14 pps +4,509 +Provision coverage ratio +General and administrative +expenses +Cost-to-income ratio (%) +35,391 +31,616 +11.9 +30.32 +29.89 +4.16 pps +Total interest expenses +(88,143) +8.1 +(74,059) +Net interest revenue +74,745 +74,009 +1.0 +Net Fee and Commission Revenue +(in RMB million) +2018 +2017 +Change (%) +Fee and commission revenue +19.0 +(14,358) +(15,520) +Bonds payable +10.0 +Other net non-interest revenue +Other net non-interest revenue is comprised of +investment income, gains and losses from fair value +changes, foreign exchange gains and losses, other +business revenue, asset disposal gains and losses +and other incomes. In 2018, other net non-interest +revenue increased sharply year on year to RMB10,674 +million. +Interest expenses +Due to the PBC +(4,299) +(2,671) +61.0 +Cost-to-income ratio +(in RMB million) +2018 +2017 +Change (%) +Due to financial institutions +(18,686) +(19,155) +(2.4) +Deposits +(49,638) +(37,875) +31.1 +Settlement fee revenue +148,068 +2,477 +3.6 +-0.11 pps +Advisory fee revenue +1,463 +2,659 +(45.0) +Asset custody fee revenue +2,856 +3,046 +(6.2) +23.11 +Note: (1) Effective tax rate = income tax/profit before tax. +revenue +149 +156 +(4.5) +Others +1,663 +2,200 +(24.4) +Total fee and commission +Account management fee +23.00 +Change +2017 +Wealth management fee +In 2018, as Ping An Bank increased investment +in strategic transformation and technology +development, the cost-to-income ratio rose by 0.43 +pps from the beginning of 2018. +Loan impairment loss +In 2018, loan impairment losses increased by 7.0% +year on year. +revenue +1,365 +3,411 +(60.0) +Agency commission +Income tax +revenue +4,123 +3,350 +23.1 +Bank card fee revenue +25,266 +18,511 +36.5 +Effective tax rate (¹) (%) +2018 +2,392 +162,888 +0.43 pps +4,056 +74,009 +1.0 +Net core tier 1 capital +199,782 +184,340 +8.4 +Net tier 1 capital +219,735 +204,293 +74,745 +7.6 +interest-earning assets +3,186,151 +3,120,038 +2.1 +Net capital +269,115 +249,227 +8.0 +Net interest margin (1) (%) +Average balance of +2.35 +Net interest revenue +2017 Change (%) +for loans more than +90 days overdue (%) +159.45 +105.67 +53.78 pps +Note: (1) Deviation of non-performing loans = Balance of loans +more than 90 days overdue/Balance of non-performing +loans +Ping An Bank enhanced its financial strength by +replenishing capital. Ping An Bank furthered the +reform in capital management, and conducted +robust capital management. As at the end of 2018, +the core tier 1 capital adequacy ratio stood at 8.54%, +up 0.26 pps from the end of 2017. In addition to +stable internal sources of capital such as retained +earnings, Ping An Bank forged ahead with the +plans for issuing RMB26,000 million worth of A-share +convertible corporate bonds and RMB30,000 million +worth of qualified tier-2 capital bonds to seek +capital replenishments from external sources. The +Bank issued the RMB26,000 million worth of A-share +convertible corporate bonds on January 25, 2019. The +equity portion of RMB3,700 million has been directly +calculated into the core tier 1 capital and the +remaining portion will be used to replenish the core +tier 1 capital after conversion to improve the Bank's +capital adequacy. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 39 +Capital adequacy ratio +Business Analysis +(in RMB million) +Total interest revenue +December +31, 2017 +Change +(%) +FINANCIAL ANALYSIS +Operating Results +(in RMB million) +2018 +Banking Business +2.37 -0.02 pps +December +31, 2018 +5.1 +9.18 +0.21 pps +Revenue +116,716 +105,786 +Due from financial +institutions +10,933 +10,726 +9.39 +Loans and advances +94,976 +1.9 +24.4 +investment +28,363 +34,078 +(16.8) +Others +1,406 +Total risk weighted assets 2,340,236 2,226,112 +118,184 +requirement ≥ 8.5%) +Interest revenue from +867.7 +Net non-interest revenue +ratio (%) (regulatory +41,971 +31,777 +32.1 +adequacy ratio (%) +Including: Net fee and +commission +(regulatory requirement +≥ 7.5%) +8.54 +Core tier 1 capital +0.26 pps +8.28 +interest revenue +Other net non- +10,674 +Tier 1 capital adequacy +1,103 +2.0 +30,674 +31,297 +revenue +The Company has investigated the effect, on the embedded value of the Group, embedded value of the life +and health insurance business and the value of one year's new business, of certain independently varying +assumptions regarding future experience. Specifically, the following changes in assumptions have been +considered: +Assumptions and model used in 2017 +• +A 10% increase in mortality, morbidity and accident rates +Investment return and risk discount rate +• +A 5% increase in the policyholders' dividend payout ratio +• +A 10% increase in maintenance expenses +• +A 10% decrease in fair value of equity asset +Sensitivity Analysis +Sensitivity of EV of Group to investment return and risk discount rate +A 10% increase in policy discontinuance rates +Note: Figures may not match totals due to rounding. +[14]=[13]/[[1]+[11]) +[15]=[6]/[1] +30.8% +(in RMB million) +EV operating profit of Group +EV operating profit of L&H +Operating ROEV of Group +Operating ROEV of L&H +[13]=[6]+[12] +[6] +35.5% +2018 +195,362 +170,569 +153,109 +127,989 +23.7% +26.7% +2017 +Investment return increased by 50bps per annum +Central case +Investment return decreased by 50bps per annum +Investment return increased by 50bps per annum +677,103 +658,978 +628,853 +613,223 +642,235 +598,766 +11.5% +Investment return decreased by 50bps per annum +567,269 +555,105 +56 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +(in RMB million) +580,397 +Central case +11.0% +(in RMB million) +Sensitivity of EV of L&H to investment return and risk discount rate +Risk discount rate +10.5% +11.0% +11.5% +1,066,337 +10.5% +1,048,211 +1,018,086 +969,631 +1,002,456 +987,999 +956,502 +944,338 +Risk discount rate +1,031,468 +EV operating profit of Group was RMB195,362 million, which was comprised of RMB153,109 million of EV +operating profit of L&H and RMB42,253 million of operating profit of other business. The main source of EV +operating profit of L&H was NBV and expected return on opening EV. +9.6% +Analysis of Embedded Value and +72,294 +(18,156) +85,512 +88,889 +(16,596) +2017 +2018 +Note: Figures may not match totals due to rounding. +Value of one year's new business after cost of capital +Cost of capital +Value of one year's new business +67,357 +Operating Profit +613,223 +Including: EV of L&H +825,173 +1,002,456 +EV of Group +(39,909) +(35,284) +Cost of capital +335,610 +418,534 +496,381 +The adjusted net asset value of the life and health insurance business is based on the unaudited +shareholders' net asset value of the relevant life and health insurance business of the Company as +measured in compliance with the Standards. This unaudited shareholders' net asset value is calculated +based on the audited shareholders' net asset value in accordance with CAS by adjusting the relevant +differences, such as reserves. The adjusted net asset value of other business is based on the audited +shareholders' net asset value of the relevant business of the Company in accordance with CAS. The +relevant life and health insurance business includes business conducted through Ping An Life, Ping An +Annuity and Ping An Health. The values placed on certain assets have been adjusted to the market value. +52 +2 +8. +7. +Policy discontinuance rates have been based on the Company's recent experience studies. The +discontinuance rates are pricing interest rate and product type specific. +Discontinuance +Morbidity rate and accident rate assumptions have been based on the industry table or the Company's +own pricing table. The trend of long-term morbidity deterioration has been taken into consideration. +The loss ratios have been assumed to be within the range of 15% and 100% for short-term accident and +health insurance business. +6. +Other incident rates +5. +The experience mortality rates have been based on 65% and 65% of China Life (2000-2003) table for +male and female respectively for non annuitants. For annuitants, the experience mortality rates for +the grant period have been based on 60% and 50% of China Life Annuity (2000-2003) table for male and +female respectively. +Mortality +4. +A 25% average income tax rate has been assumed. The percentage of investment returns that can be +exempted from income tax has been assumed to be 12% in the next year and to be increased by 2% +annually up to 16%. +Taxation +For non-investment-linked insurance funds, the future investment return is assumed to be 4.75% +in the first year and remains at 5.0% from the second year. For the investment-linked fund, future +investment returns have been assumed to be slightly higher than the above non-investment-linked +fund investment returns assumption. These returns have been derived by consideration of the current +capital market condition, the Company's current and expected future asset allocations and associated +investment returns for a range of major asset classes. +Investment return +The discount rate for calculating the value of in-force and the value of new business of the life and +health insurance business is assumed to be 11.0%. +3. +2. +1. Risk discount rate +The assumptions used in the embedded value calculation in 2018 have been made on a "going concern" +basis, assuming continuation of the economic and legal environment currently prevailing in China. +The calculation is in line with the Standards and capital requirement under C-ROSS. Certain portfolio +assumptions were based on the Company's own recent experience as well as considering the more general +China market and other life insurance markets' experience. The principal bases and assumptions used in the +calculation are described below: +Key Assumptions +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +16,758 +17,051 +Value of in-force insurance business written prior to June 1999 +Value of in-force insurance business written since June 1999 +183,920 +Residual margin of L&H +34.9 +52,128 +70,320 +shareholders of the parent company +L&H operating profit after tax attributable to +7.3 +67,357 +72,294 +Value of one year's new business after cost of capital (NBV) +-4.7 pps +35.5% +30.8% +Operating ROEV of L&H +18.9 +23.5 +496,381 +613,223 +EV of L&H +94,708 +112,573 +shareholders of the parent company +Group operating profit after tax attributable to +-3.0 pps +Ultimate investment return rate +Expense +Risk discount rate +616,319 +212,922 +Including: Adjusted net asset value of L&H +512,713 +602,155 +Adjusted net asset value (ANA) +2017 +2018 +(in RMB million) +December 31, +December 31, +Components of Economic Value +The Standards for Actuarial Practice: Valuation Standard for Embedded Value of Life Insurance (the +"Standards") issued by the China Association of Actuaries became effective in November 2016. The +Company has disclosed the embedded value for 2018 in accordance with the Standards and China Risk +Oriented Solvency System (C-ROSS). +The calculation of the analysis of embedded value relies on a number of assumptions with respect to +future experience. Future experience may vary from that assumed in the calculation, and these variations +may be material. The market value of the Company is measured by the value of the Company's shares on +any particular day. In valuing the Company's shares, investors take into account a variety of information +available to them and their own investment criteria. Therefore, these calculated values should not be +construed as a direct reflection of the actual market value. +In accordance with the related provisions of the Rules for the Compilation of Information Disclosures by +the Companies Offering Securities to the Public (No. 4) - Special Provisions on Information Disclosures by +Insurance Companies, the Company has engaged PricewaterhouseCoopers Consultants (Shenzhen) Limited +to review the reasonableness of the methodology, the assumptions and the calculation results of the +Company's analysis of embedded value as at December 31, 2018. +In order to provide investors with an additional tool to understand our economic value and business +performance results, the Company has disclosed information regarding embedded value ("EV") in this +section. The embedded value represents the shareholders' adjusted net asset value ("ANA") plus the value +of the Company's in-force life and health insurance business ("L&H") adjusted for the cost of holding the +required capital. The embedded value excludes the value of future new business. +ANALYSIS OF EMBEDDED VALUE +Analysis of Embedded Value and +Operating Profit +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 51 +Annual Report 2018 +11.0% +5.0% +27.6 +786,633 +5.0% +11.0% +21.5 +Expense assumptions have been based on the Company's most recent expenses investigation. +Expense assumptions mainly consist of acquisition expense and maintenance expenses assumptions. +The unit maintenance expense was assumed to increase by 2% per annum. +Policyholder dividends have been based on 75% of the interest and mortality surplus for individual +participating business. For group participating business, dividends have been based on 80% of interest +surplus only. +29,186 +32,030 +Group business +20.7 +716 +865 +(38.4) +7,492 +4,613 +Bancassurance +9.7 +19.6 +6,608 +23.1 +13,071 +16,091 +Tele, internet and others +15.1 +2,309 +2,657 +(3.3) +7,163 +5,524 +420 +330 +27.2 +Agency +49.4% +54.7% +47.1% +53.9% +Retail business +2017 +2018 +2017 +2018 +By ANP +By FYP +The profit margin of new business by segment: +(4) Tele, internet and others includes telemarketing, internet marketing and Ping An Health's retail business. +(5) The differences between FYP used to calculate value of new business and FYP disclosed in MD&A are explained in the +appendix. +(3) Long-term protection products cover whole-life, term life, critical illness and long term accident insurance. Protection & +Saving hybrid products (short-PPP) cover endowment and annuity products with PPP below 10 years. Protection & Saving +hybrid products (long-PPP) cover endowment and annuity products with PPP of 10 years and above. +Notes: (1) Figures may not match totals due to rounding. +(2) "PPP" stands for Premium Payment Period. +7.3 +67,357 +72,294 +(3.6) +171,547 +165,446 +Total +6,929 +Short-term +51.3 +3,431 +Agency +7.2 +67,027 +71,874 +(6.3) +142,361 +133,417 +2017 Change (%) +2018 +2017 Change (%) +2018 +Retail business +(in RMB million) +Value of new business +FYP used to calculate value of +new business +are: +The new business volumes measured by first year premium (FYP) and its new business value by segment +Value of New Business +Analysis of Embedded Value and +Operating Profit +MANAGEMENT DISCUSSION AND ANALYSIS +53 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +112,712 +Policyholder dividend +121,798 +64,401 +5,192 +1.7 +9,204 +9,365 +(long-PPP) +Protection & Saving hybrid +(6.6) +8,113 +7,577 +(13.7) +51,842 +44,717 +(short-PPP) +Protection & Saving hybrid +4.4 +46,933 +48,975 +(3.5) +53,588 +51,701 +Long-term protection +5.9 +60,786 +(7.5) +57.1% +825,173 +26.7% +1,002,456 +Revenue +(in RMB million) +Note: (1) Monthly active users refer to users who access Ping An +Good Doctor's service or product platform via apps, +WAP (Wireless Application Protocol) or plug-ins at least +once in any given month. +85.4 +29.49 +54.66 +2017 Change (%) +2018 +(in million) +Monthly active users in +December +2018 +37.5 +92.2 +407.06 +Consultations (in million) +265.19 +(in million) +Registered users +Change +(%) +December +31, 2017 +December +31, 2018 +Besides the domestic market, Ping An Good +Doctor also shares resources and pursues joint +development with leading companies overseas. +In August 2018, Ping An Good Doctor signed an +agreement to establish a joint venture with Grab, +Southeast Asia's largest travel provider. Through +this joint venture, Ping An Good Doctor will offer +excellent Al-powered online health care services +in Southeast Asia. Ping An Good Doctor acquired +Wanjia Healthcare in October 2018 to develop our +offline network, strengthen the closed loop, online- +merge-offline healthcare services, and provide +integrated services. +Ping An Good Doctor improved its Al-based +consultation/treatment system on the basis of +over 407 million consultations and the expertise +of its in-house medical staff members. In 2018, the +in-house medical staff of Ping An Good Doctor +and over 100 hospitals began to use this system for +more efficient consultation and treatment. As at +December 31, 2018, Ping An Good Doctor received +535,000 consultations per day on average, up 45.4% +year on year. +192.84 +211.80 +2017 Change (%) +3,338 +1,868 +(1,002) +49.0 +612 +912 +(913) +93.2 +(1,256) +(2,426) +69.8 +242 +411 +Annual Report 2018 +48 +Net profit +Gross profit +Cost +business +family doctor +Including: Revenue of +As of December 31, 2018, OneConnect had provided +services for 3,289 financial institutions, including +590 banks, 72 insurers and 2,627 non-bank financial +institutions in China. The Internet Finance Alliance +of Small and Medium-sized Banks, with OneConnect +as an initiator, covers 260 small and medium-sized +Chinese banks whose assets totaled more than +RMB47 trillion. +Adhering to the model of “technology + business", +OneConnect helps financial institutions to solve pain +points in business development with cutting-edge +technologies. OneConnect has launched mobile +banking, smart marketing, smart risk management, +supply chain finance, Yi Qi Yin, Smart Quick Claim, +asset and liability management, ABS ecosystem, Yi +Zi Guan and core banking cloud. Correspondingly, +there are more than 270 systems and 47 product +categories. In 2018, OneConnect established +subsidiaries in Hong Kong, Singapore and Indonesia +to serve local financial institutions. OneConnect +has built the eTradeConnect platform, the world's +first government-backed, blockchain-based +trade platform, in cooperation with Hong Kong +Monetary Authority. The eTradeConnect platform +was launched in October 2018. As of December 31, +2018, eTradeConnect had served 13 domestic and +foreign banks. OneConnect has a world-leading +fintech expert team recognized by authoritative +international institutions for cutting-edge +technologies including Al and blockchain. +OneConnect is committed to building a +world-leading fintech service cloud platform. +OneConnect has launched Smart Banking Cloud, +Smart Insurance Cloud, Smart Investment Cloud +and an open tech-powered platform, providing +end-to-end fintech solutions for various types of +financial institutions. In early 2018, OneConnect +completed Series A financing at a post-money +valuation of USD7,500 million. +ONECONNECT +78.7 +Fintech & Healthtech Business +Business Analysis +Ping An Insurance (Group) Company of China, Ltd. 47 +Annual Report 2018 +37.2 +7.49 +10.28 +Accumulated borrowers +16.2 +9.61 +11.17 +Active investor users (1) +19.3 +33.83 +40.35 +Lufax's registered users +31, 2017 +Change +December +December +31, 2018 +(in million) +(%) +Number of Users +Note (1) The ratio of loans more than 30 days overdue refers to +the proportion of loans more than 30 days (inclusive) +overdue to the balance of loans under management. +In government finance, Lufax Holding builds Smart +Fiscal Cloud platforms for provincial and municipal +governments across China, providing them with +customized smart fiscal management solutions. +As of the end of 2018, Lufax Holding had piloted +projects in cities including Nanning, Changsha and +Shenzhen to develop role models for smart fiscal +management. Lufax Holding aims to assist local +governments in "debt control, asset preservation, +revenue boosting and cost saving." +In retail lending, Lufax Holding is a leading 020 +(Offline to Online) non-bank service platform in +China with 14 years' experience in credit business, +providing over 10.28 million customers with online +services. Lufax Holding has established a unique +platform that provides lending services to qualified +micro-, small and medium-sized business owners +and individuals, based on its extensive experience +in lending and cutting-edge technologies. Lufax +Holding serves tens of millions of borrowers by +leveraging high-quality resources of institutions +in the financial services ecosystem. Lufax Holding +enables purely online loan application processes +without physical outlets by applying facial and +voiceprint recognition to customer identification and +micro-expression recognition to loan underwriting. +This greatly improves customer experience +and operational efficiency. Lufax Holding has +successfully gone through different credit cycles +and liquidity squeezes, owing to its unique business +models and extensive experience in lending. The +credit risk borne by funding and credit enhancement +providers remained low. As at December 31, 2018, +Lufax Holding's balance of loans under management +reached RMB375,006 million, up 30.0% year to date; +the ratio of loans more than 30 days overdue (1) was +2.3%. +MANAGEMENT DISCUSSION AND ANALYSIS +Note: (1) Active investor users refer to users who made an +(8.9) +investment or had a positive account balance in the +past 12 months. +(in RMB million) +Ping An Good Doctor provides users with +comprehensive family doctor services via +Al-assisted in-house medical staff members and +external doctors. These services include 24/7 online +consultation, referral, registration, hospitalization +arrangement, second medical opinions, and 1-hour +drug delivery. Ping An Good Doctor also provides +various offline services via its health care service +network, as well as extensive health management +offerings to help users embrace healthy lifestyles. +As at the end of 2018, Ping An Good Doctor had +over 1,000 in-house medical staff members and +over 5,000 contracted external doctors (associated +chief physicians or above at 3A hospitals). The +1-hour drug delivery network covered 86 cities +across China. The health care service provider +network covered nearly 400 clinics of traditional +Chinese medicine, over 1,300 checkup centers, over +1,200 dental clinics, and over 120 medical cosmetic +institutions. +Ping An Good Doctor (Stock Code: 01833.HK) went +public on the HKEX's Main Board on May 4, 2018, +and was included in the Southbound Trading of +Shanghai-Hong Kong Stock Connect on September +10, 2018. As an integral part of the Company's health +care ecosystem strategy, Ping An Good Doctor +leverages the Group's resources to expand its user +base, providing users with one-stop high-quality +health care services. As of December 31, 2018, Ping +An Good Doctor had provided services for over 265 +million users, including 54.66 million monthly active +users in December 2018. Ping An Good Doctor is the +largest online health care platform in China. +PING AN GOOD DOCTOR +15.5 +343,792 +(30.3) +2,117,485 +1,475,008 +396,962 +Wealth management +New loans +2017 Change (%) +Trading Volume +(in RMB million) +2018 +Assets under management 369,414 +Balance of loans under +management +30.0 +288,434 +375,006 +(20.0) +461,699 +(%) +31, 2017 +Change +December +December +31, 2018 +Assets Under Management +23.7% +Ping An Insurance (Group) Company of China, Ltd. +2018 +We have reviewed the Analysis of Embedded Value and Operating Profit of Ping An Insurance (Group) +Company of China, Ltd. ("The Company") as at December 31, 2018. The EV and Operating Profit results +include embedded value, value of one year's new business after cost of capital ("NBV"), valuation +methodology and assumptions, first year premium of new business, profit margin of new business, interest +margin, embedded value movement, sensitivity analysis, operating profit, source of earning and residual +margin related data. +Ping An Insurance (Group) Company of China, Ltd. +To the directors of +INDEPENDENT ACTUARIES REVIEW OPINION REPORT ON THE ANALYSIS OF EMBEDDED VALUE AND +OPERATING PROFIT DISCLOSURES +The operating profit after tax attributable to shareholders of the parent +company in 2018 was RMB112,573 million (up by 18.9% year on year). The +L&H operating profit after tax attributable to shareholders of the parent +company was up by 34.9% year on year. +As at December 31, 2018, the residual margin of L&H was RMB786,633 million +(up by 27.6% from the beginning of the year). The release of residual +margin of L&H was up by 25.0% year on year. +The operating ROEV of Group and of L&H were 23.7% and 30.8% respectively. +In 2018, NBV of the life and health insurance business was RMB72,294 +million (up by 7.3% year on year). The year-on-year NBV growth in the +second half was 16.9%. +As at December 31, 2018, the embedded value of the Company hit a +milestone by exceeding RMB1,000 billion and reaching RMB1,002,456 million +(up by 21.5% from the beginning of the year). +Analysis of Embedded Value and +Operating Profit +MANAGEMENT DISCUSSION AND ANALYSIS +The Company prepared the embedded value and NBV results in accordance with the Standards for +Actuarial Practice: Valuation Standard for Embedded Value of Life Insurance (the "Standards") which was +promulgated by the China Association of Actuaries in November, 2016. Our responsibility, as independent +actuaries, is to perform certain review procedures set out in our letter of engagement and, based on these +procedures, conclude whether the embedded value methodology and assumptions are consistent with the +Standards and available market information. +Ping An Insurance (Group) Company of China, Ltd. 49 +Autohome has also developed other competitive +businesses, including data-based business. +Autohome integrated data products including smart +recommendation, smart online sales and smart +marketing to help auto manufacturers and dealers +to increase conversion rates. Meanwhile, Autohome +is developing a closed loop of second-hand car +trading by exploiting synergies from the strategic +investment in ttpai.cn, an online platform for +second-hand car trading. In addition, Autohome +has made steady progress in the financial business, +which consists of lending, financial leasing and +insurance services to consumers and dealers. +In 2018, Autohome recorded rapid business +growth and RMB7,230 million in revenue, 11.8% of +which was from online marketplace bussiness. By +optimizing user experiences, Autohome realized +steady traffic growth. In December 2018, the +"Autohome" app had an average of 29 million daily +unique visitors, up approximately 10% year on year. +These achievements have solidified Autohome's +leading role among auto service apps in China. +Besides, Autohome enhanced user engagement +and loyalty by providing customized contents and +recommendations. Autohome increased users' +interactions with auto manufacturers and dealers by +applying new technologies including virtual reality +(VR) and augmented reality (AR). +Autohome, a leading internet auto service platform +in China, is committed to developing a smart auto +ecosystem under the strategy of "auto content, +auto dealing, auto finance and auto lifestyle." In +this ecosystem centering on data and technology, +Autohome provides auto consumers with diverse +products and services. +AUTOHOME +Ping An HealthKonnect is committed to becoming +China's leading tech-powered managed care service +platform. Centering on the social health insurance +(SHI) cloud platform, Ping An HealthKonnect +has developed industry-leading technologies like +Al, blockchain, cloud computing and health risk +profiling. On this basis, Ping An HealthKonnect +provides comprehensive smart solutions and +technical services for SHI, private insurers, +medical service providers and individual users. +The smart SHI services for users are professional, +personalized, dynamic and integrated. In early 2018, +Ping An Health Konnect raised USD1,150 million at a +PING AN HEALTHKONNECT +(1) In 2018, OneConnect optimized the definitions of +partner banks and other partner non-bank institutions, +and restated the comparable data for 2017. The new +standard provides a more objective representation. +17.0 +414.3 +2,245 +Annual Report 2018 +We have reviewed the methodology and assumptions used in preparing the EV and Operating Profit +results, including: +Review the embedded value, value of new business and interest margin of the Company as at +December 31, 2018; +Review the sensitivity analysis of the embedded value and NBV; +Change +(%) +2017/ +December +31, 2017 +2018/ +December +31, 2018 +Operating Return on EV (Operating ROEV) of Group +EV of Group +(in RMB million) +Jiang Hua Hua, Actuary +March 12, 2019 +KEY DATA SUMMARY +PricewaterhouseCoopers Consultants (Shenzhen) Limited +We also confirm that the EV and Operating Profit results disclosed in the Analysis of Embedded Value and +Operating Profit chapter in the 2018 annual report are consistent with the results we reviewed. +The EV and Operating Profit results, in all material aspects, are consistent with the methodology and +assumptions stated in the Analysis of Embedded Value and Operating Profit chapter in the 2018 annual +report. +Based on our review procedures, we have concluded that the methodology and assumptions used in +preparing the EV results are in compliance with the Standards and consistent with available market +information; +• +OPINION: +The preparation of the EV results requires assumptions and projections about future economic and financial +situations, many of which are outside the control of the Company. Therefore, actual experience may differ +from these assumptions and projections. +Our review procedures included, but were not limited to, considering whether the methodology and +assumptions of the EV results are consistent with the Standards and available market information, +considering whether the methodology of the operating profit results is consistent with the disclosed +methodology in the 2018 annual report, validating actuarial models on the basis of sample testing, and +inspecting related documentation. In forming our conclusion, we have relied on the audited and unaudited +data and information provided by the Company. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +Review the operating profit of the Company, source of earning and residual margin related data of the +life and health insurance business ("L&H”). +Review the embedded value movement analysis, and +• +50 +50 +Note: +2,627 +non-bank +institutions (¹) +other partner +Number of blockchain +per partner bank +Number of online products +As of the end of 2018, Ping An HealthKonnect had +provided SHI and private insurance management +services in over 200 cities across China. Over 5,000 +hospitals had connected with its service platform. +"City OneConnect" app, targeting individual users, +had covered 69 cities. +post-money valuation of USD8,800 million. +527.2 +195 +1,223 +(million times) +product use +Smart Certification +65.7 +931 +1,543 +(million times) +product use +Risk management +76.4 +11.52 +20.32 +(in RMB trillion) +supported +2017 Change (%) +nodes (thousand) +Value of transactions +Number of partner +December +Number of +14 +72 +partner insurers +Number of +41.8 +416 +590 +partner banks (1) +Including: Number of +23.0 +2,675 +3,289 +financial institutions +225.5 +13.7 +44.6 +24.7 +1.86 +2.32 +Change +(%) +31, 2017 +31, 2018 +December +49.9% +(in RMB million) +51.9% +The table below shows how the Company's embedded value changed from the opening balance of +RMB825,173 million as at December 31, 2017 to the closing balance of RMB1,002,456 million as at December 31, +2018. +(in RMB million) +2018 +Note +Opening EV of L&H +[1] +496,381 +Expected return on opening EV +[2] +45,326 +Expected embedded value growth +Unwinding of in-force value +38,522 +ANA return +6,805 +NBV post-risk diversified, including: +[3] +93,237 +NBV pre-risk diversified +72,294 +Diversification effects within +new business +Diversification effects with in-force +Unwinding of opening value of in-force and NBV +58.5% +Business written during the Reporting Period, cost of +capital calculated at policy level +9,582 Diversification effects within NB lower cost of capital +Embedded Value Movement +11,361 Diversification effects between NB and in-force lower +cost of capital +Ping An Insurance (Group) Company of China, Ltd. +54 +42.3% +40.5% +41.7% +Bancassurance +18.7% +19.5% +13.8% +Group business +1.3% +1.1% +1.8% +1.6% +Total +43.7% +39.3% +46.7% +43.3% +Note: ANP (Annualised new premium) is calculated as the sum of 100 per cent of annualised first year premiums and 10 per cent of single +premiums. +The interest margin and other margins (include mortality, expense and other margins) as percentages of +value of one year's new business after cost of capital are shown below: +Interest margin +as % of NBV +Other margins +as % of NBV +Life and Health Insurance Business +Including: Long-term protection +34.0% +23.5% +66.0% +76.5% +Note: Interest margin of traditional and participating products is defined to be the contribution of investment return exceeding minimum +guaranteed return for customers and attributable to the Company, while interest margin of universal and unit-linked products is +defined to be the present value of investment spread and management charges. +Annual Report 2018 +Operating assumptions and +[4] +608 +[12] +42,253 +Non-Operating profit of other business +7,236 +Revaluation gain of the convertible bonds held by +the Company due to the Series C financing of Lufax +Holding +Market value adjustment and +12,998 +other variances +Closing ANA of other business +391,279 +before capital changes +Dividends received +31,449 +Capital injection +Dividends payout +Closing ANA of other business +Closing EV +EV per share (in RMB) +1,002,456 +54.84 +Note: Figures may not match totals due to rounding. +Annual Report 2018 +Dividends received from Ping An Life +(225) Capital injection from the Company to Ping An Health +(33,270) Dividends paid by the Company to shareholders +389,233 +Ping An Insurance (Group) Company of China, Ltd. 55 +MANAGEMENT DISCUSSION AND ANALYSIS +Operating profit of other business +328,792 +[11] +Opening ANA of other business +model changes +Operating variances and others +[5] +EV operating profit of L&H +[6]= +13,938 +153,109 +Favorable operating experience +[2+...+5] +Economic assumptions changes +[7] +Market value adjustment +[8] +7,191 +41.1% +Change in market value adjustment of free surplus +during the Reporting Period +[9] +(12,233) +EV profit of L&H +[10]= +148,066 +[6+...+9] +Capital injection +Shareholder dividends +Closing EV of L&H +225 +(31,449) +Capital injection from the Company to Ping An Health +Dividends paid by Ping An Life to the Company +613,223 +Investment return variance +Tele, internet and others +of the Reporting Period calculated via prudent risk +discount rate of 11% +94.6% +38.5% +32.2% +38.3% +Short-term +39.4% +55.2% +37.3% +Protection & Saving hybrid (long-PPP) +16.9% +18.0% +15.6% +55.4% +Protection & Saving hybrid (short-PPP) +87.9% +87.6% +94.7% +Long-term protection +32.4% +16.9% +(1.8) +3,008 +3,953 +(23.9) +1,599 +2,043 +5,420 +8,264 +6,770 +16.3 +13,104 +7,108 +(21.7) +12,871 +70,320 +13,449 +14,394 +(8.2) +13,307 +12,215 +34.9 +52,128 +24.9 +(%) +2017 +Change +2018 +Note: Figures may not match totals due to rounding. +The Group +7.0 +(3,996) +120,452 +48.0 +10,850 +105,809 +7,236 +125,804 +[5]=[1-2-3-4] +[4] +Impact of one-off material non-operating +items (2) +4,532 +(21,213) +(12,853) +265 +4,532 +(21,213) +(12,853) +265 +[3] +Impact of discount rate change of L&H +[2] +Short-term investment variance of L&H(1) +Excluding: +(2,700) +36,143 +99,978 +2017 +2018 +2017 +2018 +L&H business +Group +Other businesses and elimination +[1] +Net profit +(in RMB million) +18.9 +94,708 +112,573 +58,757 +Fintech & healthtech business +Analysis of Embedded Value and +Operating Profit +Securities business +993,335 +10% increase in policy discontinuance rates +66,100 +592,822 +982,055 +10% increase in mortality, morbidity and accident rates +71,389 +610,471 +999,704 +Assumptions and model used in 2017 +72,294 +613,223 +1,002,456 +Central case +NBV +EV of L&H +EV of Group +(in RMB million) +Sensitivity to other assumptions +62,383 +65,577 +68,993 +68,727 +72,294 +76,119 +75,042 +78,981 +83,213 +11.5% +604,102 +69,376 +10% increase in maintenance expenses +999,445 +Trust business +Asset management business +Banking business +Property and casualty insurance business +Life and health insurance business +(in RMB million) +Operating profit after tax attributable to shareholders of the parent company +71,345 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 57 +Annual Report 2018 +The Group operating profit after tax attributable to shareholders of the parent company in 2018 was +RMB112,573 million, which was up by 18.9% year on year. The L&H operating profit after tax attributable to +shareholders of the parent company was RMB70,320 million, which was up by 34.9% year on year. +Note: (1) Refer to "Significant Accounting Policies" in the Notes to Consolidated Financial Statements in the 2018 Annual Report for +information about the discount rate. +The operating profit after tax which excludes fluctuations of above non-operating items can provide a +clearer and more objective representation of the Company's business performance and trend. +Others +Impact of one-off non-operating items are significant items that management considered to be non- +operating income and expenses. +Short-term investment variance, which is the variance between actual investment return of L&H and +the EV ultimate investment return assumption, net of associated relevant impact on insurance and +investment contract liability. The life and health insurance business operating profit is based on a 5% +investment return assumption after excluding the short-term investment variance; +Due to the long-term feature of the majority insurance business of life and health, the measure of operating +profit has been applied to more appropriately evaluate business performance. Operating profit after tax +is based on net profit from financial statements, excluding items that are of short-term, volatile or one-off +nature, including: +Operating profit of the Group +Below section contains Group Operating Profit and Source of Earning and Residual Margin Analysis of +L&H. The Company has engaged PricewaterhouseCoopers Consultants (Shenzhen) Limited to review the +reasonableness of the methodology and the calculation results of the Analysis of Operating Profit as at +December 31, 2018. +ANALYSIS OF OPERATING PROFIT +N/A +600,124 +985,062 +71,491 +604,227 +993,460 +5% increase in the policyholders' dividend payout ratio +10% decrease in fair value of equity asset +71,731 +610,212 +Impact of discount rate (1) change is the effect on insurance contract liability of L&H due to changes in +discount rate; +52,824 +Operating profit after tax +Attributable to: +10,123 +Total +165,446 +Note: Numbers may not match totals due to rounding. +(23,183) Guaranteed renewal and other short +term products' renewal premiums are +included in FYP disclosed in MD&A but +not included in FYP used to calculate +value of new business +In compliance with current accounting +standards, group investment contracts +are not included in FYP disclosed in +MD&A, but included in FYP used to +calculate value of new business due +to their contribution to value of new +business +178,506 +(13,060) +60 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Liquidity and Capital Resources +The Company manages its liquidity and capital resources from the +perspective of the Group as a whole. +As at December 31, 2018, the solvency of the Group was adequate. The +comprehensive solvency margin ratio rose by 1.5 pps from the beginning +of 2018 to 216.4%, higher than the regulatory requirement (100%). +GENERAL PRINCIPLES +21,907 +Liquidity refers to the availability of cash assets +or cash supply to meet the financial requirements +of the Company whenever needed. The aim of +the Group's liquidity management is to meet the +liquidity requirements of its operating, investing and +financing activities while maximizing shareholders' +returns by optimizing its financial resources +allocation and capital structure. +32,030 +156,599 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 59 +MANAGEMENT DISCUSSION AND ANALYSIS +Analysis of Embedded Value and +Operating Profit +Appendix +The differences between FYP used to calculate value of new business and FYP disclosed in MD&A are +explained below. +12 months ended +December 31 +(in RMB million) +Retail business +FYP used to +calculate value +of new business +133,417 +FYP disclosed +in MD&A +Difference Reasons +Group business +The Company manages its liquidity and capital +resources from the perspective of the Group as a +whole. The Budget Management Committee, Risk +Management Executive Committee and Investment +Management Committee under the Group Executive +Committee are overseeing these essentials at +group level. As the Group's liquidity management +execution unit, the Treasury Division is responsible +for the Group's treasury management functions +including cash settlement management, cash flow +management, funding management and capital +management. +Liquidity management of the Group comprises +capital management and cash flow management. +The Group has put in place a comprehensive capital +management and decision-making mechanism. +As part of this process, the Group's subsidiaries +put forward their capital requirements based on +their own business development needs. The parent +company then submits its recommendations on +the overall capital plan for the Group, based on +the overall situation of the subsidiaries' business +development. The Group Executive Committee +then determines a final capital plan based on the +strategic plan of the entire group before allocating +capital accordingly. +All operating, investing and financing activities +should meet the requirements of liquidity +management. Ping An Group and its insurance +subsidiaries implement separate management of +their operating cash inflows and outflows. Allocation +and deployment of funds are centralized through +the pooling of cash inflows and outflows. The +Company and its subsidiaries are therefore able to +monitor cash flow status in a timely manner. +Issued year +Maturity +Ping An Life +Subordinated bonds +8,000 +First 5 years: 5.90% +Next 5 years: 7.90% +(If not redeemed) +2014 +10 years +Ping An Life +Capital supplement +5,000 +bonds +First 5 years: 3.90% +Next 5 years: 4.90% +(If not redeemed) +2015 +10 years +Coupon rate +(in RMB million) +Туре +Issuer +Total liabilities to total +assets ratio +December +31, 2018 +December +31, 2017 +Change +90.4% +90.9% +-0.5 pps +Note: Figures may not match totals due to rounding. +Note: Total liabilities to total assets ratio = Total liabilities/Total +Assets. +The Group's long-term capital stability stems from +the profits continuously generated by its various +businesses. Furthermore, based on the capital +plan, the Group ensures capital adequacy by +using capital market instruments, issuing equity +securities, subordinated bonds, capital supplement +bonds, hybrid capital bonds and tier-2 capital +bonds to raise capital. Adjustments are made to +surplus capital through dividend distribution. As at +December 31, 2018, the Group's equity attributable +to shareholders of the parent company was +RMB556,508 million, up 17.6% from the beginning of +2018. The parent company's capital mainly comprises +contributions from shareholders as well as proceeds +from issuance of H shares and A shares. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 61 +MANAGEMENT DISCUSSION AND ANALYSIS +Liquidity and Capital Resources +The following table indicates the balances of subordinated bonds, capital supplement bonds, hybrid capital +bonds and tier-2 capital bonds issued by the Group and main subsidiaries as at the end of 2018: +Par value +CAPITAL STRUCTURE +11.0% +616,319 +[6]=[1+...+5] +2018 +2017 +Note +62,287 +49,811 +8,959 +7,357 +[3] +5,048 +5,637 +Operating variances and other +[4] +21,749 +10,108 +L&H operating profit before tax +Income tax +Spread income +[5]=[1+2+3+4] +[1] +[2] +Release of residual margin +- +Owners of the parent +Non-controlling interests +112,573 +13,231 +94,708 +11,101 +70,320 +1,026 +52,128 +696 +Notes: (1) The short-term investment variance and impact of discount rate change of L&H listed above is net of tax. +(2) The impact of one-off non-operating item in 2018 referred to the fair value revaluation gain, as required by the accounting +standards, of the convertible bonds issued by Lufax Holding to the Group as the consideration of Puhui transaction. The fair +value of the convertible bonds significantly increased due to Lufax Holding's Series C financing. The one-off material item +that management considered to be non-operating income and expense in 2017 was the financial gain from Ping An Good +Doctor's restructuring. +(3) Figures may not match totals due to rounding. +58 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Source of Earning and Residual Margin Analysis of L&H +The breakdown by source of earning of L&H operating profit has been shown as below. +(in RMB million) +Return on net worth +[6] +98,043 +(26,698) +72,912 +(20,088) +168,426 +Expected interest growth +[3] +28,498 +22,642 +Release of residual margin +[4] +(62,287) +(49,811) +Lapse variances and others +[5] +26,617 +20,357 +Business growth and favorable +lapse experience +Closing residual margin +177,485 +[2] +Contribution from new business +454,705 +L&H operating profit after tax +[7]=[5+6] +71,345 +52,824 +Investment return on +shareholder equity based on +EV ultimate investment return +assumption (5%) +Investment return from assets +backing liability based on EV +ultimate investment return +assumption (5%) higher than +interest required on liability +Favorable operating experiences +786,633 +Note: Figures may not match totals due to rounding. +(in RMB million) +2018 +2017 +Note +Opening residual margin +[1] +616,319 +Residual margin is the present value of future profits with release pattern locked in at the time of policy +issuance, resulting in stable release and immunity to capital market volatility. As at December 31, 2018, +residual margin of the life and health insurance business was RMB786,633 million, which rose by 27.6% from +the beginning of 2018 mainly due to contribution from new business. The movement of L&H residual margin +has been illustrated below: +10.5% +cash dividend +Investment return decreased by 50bps per annum +Change +2018 +2017 +(%) +1,258,768 +1,115,365 +December 31, +12.9 +1,146,865 +12.5 +596,238 +533,775 +11.7 +211.1% +1,290,268 +209.0% +December 31, +ratio (regulatory +64 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +GROUP SOLVENCY MARGIN +The insurance group solvency margin represents the consolidated solvency margin calculated as if the +parent company and its subsidiaries, jointly controlled entities and associates were a single reporting +entity. The group solvency margin ratio is an important regulatory measure of an insurance group's capital +adequacy. +The related solvency data under C-ROSS of the Group are as follows: +requirement >=100%) +(in RMB million) +Actual capital +Minimum capital +Core solvency margin. +ratio (regulatory +requirement >=50%) +Comprehensive +solvency margin +Core capital +The Company believes that the liquid assets +currently held, together with net cash generated +from future operations and the short-term +borrowings available, will be sufficient to meet the +foreseeable liquidity requirements of the Group. +2.1 pps +214.9% +204.6% +224.2% +30% decrease in fair value of +equity assets +205.9% +204.4% +219.8% +208.7% +Annual Report 2018 +MANAGEMENT DISCUSSION AND ANALYSIS +Risk Management +We strive to become a "world-leading technology-powered retail financial +services group." To achieve this goal, we continuously optimize the risk +management system and develop a risk management platform. By identifying, +evaluating and mitigating risks, we achieve a balance between risks and returns +which ultimately contributes to sustainable growth of the Group. +RISK MANAGEMENT OBJECTIVES +For 30 years since its establishment, Ping An has regarded risk management as an integral part of its +operations and business activities. We take steady steps to build an enterprise risk management system +aligned with the Group's strategies and the nature of our business. We continuously optimize the risk +management framework, standardize risk management procedures, and adopt qualitative and quantitative +risk management methodologies to identify, evaluate and mitigate risks. Keeping risks under control, we +promote sustainable business growth and build Ping An into a "world-leading technology-powered retail +financial services group." +Amid evolving regulations in the changing domestic and global economic environments, Ping An has +diversified its offerings under the "finance + technology" and "finance + ecosystem" strategy. Based +on robust compliance management and internal control, the Group builds an effective enterprise risk +management framework in line with international standards through risk quantification tools and risk +performance appraisals, centering on capital management and being risk-appetite-oriented. By improving +risk management and technology, and dynamically managing both individual and cumulative risks, the +Company aims to achieve a balance between risk management and business development. +Ping An Insurance (Group) Company of China, Ltd. 65 +216.4% +50bps decline in interest rate +218.8% +1.5 pps +Notes: (1) Core solvency margin ratio = core capital/minimum capital; comprehensive solvency margin ratio = actual capital/minimum +capital. +(2) Figures may not match the calculation due to rounding. +A stable solvency position ensures that the Company meets capital requirements specified by external +institutions including regulators and rating agencies, and supports the Company in developing business and +creating value for shareholders. +Stress test results about impacts of declines in interest rates and equity assets on Ping An Group, Ping An +Life and Ping An Property & Casualty's solvency margin ratios as at December 31, 2018 are disclosed below: +Comprehensive solvency margin ratio +223.8% +Ping An +Ping An +Property & +Group +Life +Casualty +Central case +216.4% +Ping An +RISK MANAGEMENT ORGANIZATIONAL STRUCTURE +(0.2) +308,024 +22.0 +Notes: (1) Cash dividends include the interim dividend and final dividend for the year. +(2) The cash dividend paid per share is based on the then share capital. +(3) Except the 2018 final dividend pending approval at the 2018 Annual General Meeting, the profit distribution for other years was +completed during the relevant years. +(4) Total ordinary dividend per share for 2018 was RMB1.72, excluding the 30th Anniversary Special Dividend of RMB0.20 distributed +in the first quarter. If the 30th Anniversary Special Dividend is included, the total cash dividend per share for 2018 will be +RMB1.92, equating to a 28.0% dividend growth rate and a 32.7% payout ratio. +CAPITAL ALLOCATION +Under the model of integrated finance, the Company's ultimate goals are to support the Group's strategies. +and maximize capital efficiency. The Company follows three core principles in capital allocation: 1) to +ensure capital levels of the Group's subsidiaries meet their respective business development needs +and regulatory requirements; 2) to support mature, high-return businesses, boost performance, and +create value; and 3) to explore new businesses, seize new growth drivers and opportunities, and realize +sustainable growth in the future. +30.8 +Annual Report 2018 +63 +MANAGEMENT DISCUSSION AND ANALYSIS +Liquidity and Capital Resources +LIQUIDITY RISK MANAGEMENT +Liquidity risk refers to the risk of the Company +being unable to obtain sufficient cash in time, or +being unable to obtain sufficient cash in time at a +reasonable cost, to repay debts that have become +due or fulfill other payment obligations. +To meet domestic and international regulatory +requirements including those for the Global +Systemically Important Insurers (G-SIIs) and those +under C-ROSS, the Group has developed and +regularly updated the Liquidity Risk Management +Plan of Ping An Insurance (Group) Company of +China, Ltd. (LRMP). The Group has also established +a robust liquidity risk management framework +covering risk appetites and limits, risk strategies, risk +monitoring, stress testing, emergency management, +appraisal and accountability, and relevant policies. +Ping An has constantly improved its management +procedures and processes for better identification, +evaluation, and management of the liquidity risk at +the Group and its members. +Ping An Insurance (Group) Company of China, Ltd. +Under the Group's principles and guidelines for +liquidity risk management, the subsidiaries have +developed their own liquidity risk appetites, risk +indicators, and risk limits according to the applicable +regulations, industry practices, and features of their +business activities. The Group and its subsidiaries +have established robust liquidity risk information +systems and liquidity monitoring and reporting +procedures for adequate identification, accurate +measurement, continuous monitoring, and effective +control of the liquidity risk in various business +activities. The Group and its subsidiaries regularly +evaluate liquid assets and maturing debts, conduct +stress tests of cash flows, and carry out forward- +looking analyses of the liquidity risk for a certain +period in the future to identify the potential liquidity +risk and take measures to control liquidity gaps. +29.3 +31,442 +27,420 +13,710 +Cash dividend +(in RMB) +per share +(%) +amount +(in RMB million) +Net profit +attributable to +shareholders of +the parent +company +(in RMB million) +107,404 +89,088 +62,394 +Cash dividend +1.72 +14.7 +1.50 +100.0 +0.75 +41.5 +payout ratio +(%) +308,664 +The Group and its subsidiaries have established +liquidity reserve policies and maintained stable, +convenient, and diverse sources of financing to +ensure that they have adequate liquidity to tackle +possible impacts from adverse situations. The Group +and its subsidiaries have developed robust liquidity +contingency plans for handling any significant +liquidity events. The Group has set up internal +firewalls to prevent intra-group contagion of the +liquidity risk. +(in RMB million) +Change +(%) +Cash +219,959 +202,471 +8.6 +Bonds to mature within +3 months +December +31, 2017 +2,534 +(80.8) +Financial assets purchased +under reverse repo +agreements to mature +within 3 months +85,531 +93,008 +(8.0) +Total cash and cash +equivalents +13,185 +CASH FLOW ANALYSIS +December +31, 2018 +CASH AND CASH EQUIVALENTS +Change +2018 +2017 +(%) +Net cash flows from +operating activities +Net cash flows from +investing activities +Net cash flows from +financing activities +206,260 121,283 +(in RMB million) +70.1 +(32.2) +31,264 178,588 +(82.5) +Net cash inflows from operating activities increased +year on year mainly because Ping An Bank's +cash outflows from operating activities declined +significantly year on year. +Net cash outflows from investing activities dropped +year on year mainly due to a year-on-year decline in +net cash outflows from investing activities of Ping +An Bank and Ping An Life. +Net cash inflows from financing activities fell year +on year mainly due to a year-on-year decrease +in net cash inflows from financing activities of +subsidiaries including Ping An Bank. +(240,426) (354,767) +Risk discount rate +The Group proactively complies with the PRC Company Law and relevant laws, regulations and regulatory +requirements, as well as the Articles of Association of Ping An Insurance (Group) Company of China, Ltd. +and relevant corporate risk governance requirements. We have in place a comprehensive risk governance +framework which holds the Group Board of Directors ultimately accountable, and which is directly upheld +by the management. Supported closely by various committees and relevant departments, the framework +covers risk management across all of the Group's members and business lines. +Group +Tier-2 capital bonds +Ping An Bank +10 years +2014 +6.80% +9,000 +10,000 +Tier-2 capital bonds +10 years +2014 +6.50% +6,000 +Tier-2 capital bonds +Ping An Bank +Ping An Bank +15 years +3.85% +10 years +35,570 +38,332 +Change (%) +2017 +2018 +Closing balance of free cash +2016 +Others +Dividend out to shareholders +Dividend from subsidiaries +Opening balance of free cash +(in RMB million) +The free cash of the Company includes bonds, equity securities, bank deposits and cash equivalents +that the Company holds. They can be invested in subsidiaries or used in daily operations or for dividend +distribution. As at December 31, 2018, the Company's free cash amounted to RMB42,010 million, up RMB3,678 +million compared with the beginning of the year. +FREE CASH OF THE HOLDING COMPANY +Capital injection into subsidiaries +7.8 +2011 +3,650 +First 5 years: 4.79% +5,000 +Capital supplement +bonds +Ping An Property & +Casualty +Next 5 years: 4.82% +(If not redeemed) +10 years +2015 +2016 +10,000 +Cash dividend +paid per share +Sensitivity of NBV to investment return and risk discount rate +(in RMB million) +Investment return increased by 50bps per annum +Central case +First 5 years: 3.82% +7.50% +10 years +(If not redeemed) +Hybrid capital debt +instrument +Ping An Bank +15 years +2009 +Next 5 years: 6.10% +(If not redeemed) +First 10 years: 5.70% +Next 5 years: 8.70% +(If not redeemed) +1,500 +Next 5 years: 5.79% +Hybrid capital debt +instrument +10 years +2017 +First 5 years: 5.10% +3,500 +Capital supplement +bonds +Ping An Property & +Casualty +Ping An Bank +Global Systemically +Important Insurer +Management +Committee +48,566 +88.9 +Branding Department +of the Group +Chief Investment +Officer of the +Group +Group Asset +Management +Center +Member +companies +Risk Management/ +Compliance/Internal +Audit Department of +member companies +Brand Director of +the Group +Finance & Planning +Department of +member companies +Branding Department +of member companies +Asset Risk +Management +Department of +member companies +66 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Growth of +Information +Security/Operations +Department of +member companies +2016 +Information +Security/Operations +Department of the +Group +Chief Information +Officer/Chief Operating +Audit and Risk +Management Committee +Group Board of Directors +Group Executive +Committee +Connected-party +Transaction +Management +Committee +Budget +Management +Committee +Group Risk Management +Executive Committee +Chairman: Group Chief +Risk Officer +Officer/Co-CEOs +of the Group +Investment +Management +Committee +Technology +Development +Committee +Relations +Management +Committee +Group Chief Risk +Officer/Chief Internal +Auditor/Compliance +Officer +Internal Control +Management +Center of the +Group +Chief Financial +Officer of the +Group +Finance & Planning +Center of the +Group +Investor +25,711 +2017 +Given sustained business growth and confidence in our prospect, the Board of Directors proposed to +increase total ordinary dividend per share for 2018 by 14.7% year on year to RMB1.72. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +62 +9.6 +38,332 +N/A +The major cash outflows were the dividend to A and H shareholders of RMB33,270 million and capital +injection into subsidiaries of RMB8,584 million. The major cash inflow was the dividend from subsidiaries of +RMB48,566 million which is illustrated below: +3,947 +11.5 +(7,702) +(8,584) +73.3 +(19,194) +(33,270) +(3,034) +42,010 +2018 +(in RMB million) +Ping An Property & Casualty +According to Article 217 of the Articles of Association, the Company shall attach importance to the +reasonable investment returns of investors in terms of its profit distribution. The profit distribution policy +of the Company shall maintain its continuity and stability. The accumulated profit to be distributed in +cash for any three consecutive years shall not be less than 30% of the average annual distributable profit +realized in the three years, provided that the annual distributable profit of the Company (namely profit +after tax of the Company after covering the losses and making contributions to the revenue reserve) is +positive in value and such distributions are in compliance with the prevailing laws and regulations and +the requirements of regulatory authorities for solvency ratio. In determining the specific cash dividend +payout ratio, the Company shall take into account its profit, cash flow, solvency, operation and business +development requirements. The Board of Directors of the Company shall be responsible for formulating +and implementing a distribution plan according to the provisions of the Articles of Association. The Board +of Directors will ensure the stability and continuity of the profit distribution policy, so that the Group can +seize opportunities for growth in the future while maintaining financial flexibility. +DIVIDEND DISTRIBUTION +Ping An Life +48,566 +1,157 +2,467 +Ping An Life +6,492 +31,449 +2018 +Total +Ping An Bank +Ping An Asset Management +Ping An Trust +7,001 +Capital supplement +bonds +Low-risk financial assets measured +at amortized cost held by the +Group +Evaluate unearned premium reserves and +outstanding claims reserves using effective +reserve assessment procedures and methods, +and assess the reserve adequacy on a regular +basis; +Market Risk - Equity Risk +Listed equity investments held by the Group are +exposed to market price risks. These investments +are primarily listed equity securities and securities +investment funds. +The Group adopts the 10-day market price value-at- +risk ("VaR") technique to estimate its risk exposure. +The market price VaR measures a maximum loss +in the value of our portfolios of equity investment +due to normal market fluctuation within a given +confidence level (99%) and a specified timeframe (10 +days). +As at December 31, 2018, the VaR for listed equity +securities and securities investment funds is as +follows: +December 31, 2018 +(in RMB million) +Listed equity securities and +securities investment funds +classified as financial assets +carried at fair value through +profit or loss and carried +at fair value through other +comprehensive income +15,799 +The sensitivity to foreign exchange risk is +calculated by assuming a simultaneous and uniform +depreciation of 5% against the Renminbi of all +foreign currency denominated monetary assets +and liabilities, as well as non-monetary assets and +liabilities measured at fair value as illustrated in the +table below: +December 31, 2018 +(in RMB million) +Net exposure to fluctuations in +exchange rates assuming +a simultaneous and uniform +depreciation of 5% of all foreign +currency denominated monetary +assets and liabilities and non-monetary +assets and liabilities measured at +fair value against the Renminbi +Decrease in +equity +2,756 +- +Market Risk Foreign Exchange Risk +Foreign currency-denominated assets held by the +Group are exposed to foreign exchange risks. These +assets include monetary assets such as deposits and +bonds held in foreign currencies and non-monetary +assets measured at fair value such as stocks and +funds held in foreign currencies. The Group's foreign +currency-denominated liabilities are also exposed +to risks as a result of fluctuations in exchange rates. +These liabilities include monetary liabilities such as +borrowings, customers' deposits and claim reserves +denominated in foreign currencies, as well as non- +monetary liabilities measured at fair value. +If the above currencies appreciate by the same +proportion, the appreciation will have an inverse +effect of the same amount on equity in the table. +Market Risk - Real Estate Price Risk +The Group is exposed to real estate price risk +associated with its holding of investment properties. +The Group tracks its exposure to property +investment, monitors the movement of real estate +prices in relevant regions, analyzes the impact of +macro policies and regional economic development +on real estate prices, and conducts stress tests on +a regular basis. Moreover, the Group has engaged +independent valuers for the fair value assessment. +As at December 31, 2018, the fair value of the +Group's holding of buildings under investment +properties stood at RMB68,136 million. +72 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +1.3 Credit Risk +Credit risk is the risk of unexpected losses resulting +from the default of any debtors or counterparties +because of their failure of timely performance +of their obligations or adverse changes in their +credit profiles. The Group is exposed to credit risk +primarily associated with its deposit arrangements +with other commercial banks, loans and advances +to third parties, bond investments, reinsurance +arrangements with reinsurance companies, policy +loans, margin trading and off-balance-sheet related +activities. +Risk Management +The Group manages credit risk through various +measures, including: +Ping An Insurance (Group) Company of China, Ltd. 71 +The impacts of interest rate re-pricing and duration +mismatch of assets and liabilities on yields are +assessed through gap analysis. We analyze the +re-pricing characteristics of assets and liabilities +on a regular basis, and carry out a scenario-based +analysis of the interest rate risk through the asset- +liability management system. On the basis of the +existing gap, we adjust the re-pricing frequency +and set limits on the maturity of corporate +deposits to reduce duration mismatch in re-pricing. +Meanwhile, the Assets and Liabilities Management +Committee holds regular meetings to make timely +and appropriate adjustments to the asset-liability +structure and manage the interest rate risk in +response to macro-economic trends and the PBC's +policies on benchmark interest rates. +MANAGEMENT DISCUSSION AND ANALYSIS +1.2 Market Risk +Market risks refer to the risks that cause the Group +unexpected loss due to unfavorable changes in +interest rate, equity price, exchange rate, and real +estate price. +The Group has continuously strengthened its market +risk management approach, and strengthened the +ability to identify, evaluate, measure, analyze and +report on market risks from multiple dimensions. +We further strengthened our investment risk +management system to reinforce the foundation +of risk management and improve risk management +efficiency. We improved the risk management +reporting mechanism, and consolidated risk +monitoring and management. Stress testing was +optimized to realize its decisional role in adherence +to the bottom line of risk control. A risk limit +framework was launched to monitor risks in the +Group, subsidiaries and business lines. The Group +also enhanced the risk early warning mechanism, +which led to more targeted, forward-looking and +thorough risk management. +The mechanisms and procedures adopted by the +Group to manage market risks are as follows: +Market risks are managed in a top- +down manner by the RMEC, the Group's +Investment Management Committee and the +risk management committees of member +companies; +Investment and asset risk management +guidelines are developed to manage market +risks in a forward-looking manner while +ensuring safety, comprehensiveness and +effectiveness, and matching up assets and +liabilities; +A multi-layered risk limit framework is +established on the basis of risk bottom lines +and asset-liability management strategies to +keep market risks under control. While setting +risk limits, the Group takes risk management +strategies and the impacts on financial strength +into account; +Methods such as value at risk (VaR), sensitivity +analysis and stress tests are applied based on +the characteristics of investment and market +risk management, for scientific and effective +assessment and management of market risks; +The risk monitoring and reporting mechanism is +standardized. Risk reports are issued regularly +to provide suggestions on risk management +and ensure market risks are within the Group's +tolerance. +The main market risks to which the Group is +exposed are interest rate risk, equity risk, foreign +exchange risk and real estate price risk. +Market Risk - Interest Rate Risk +Fixed maturity investments held by the Group are +exposed to the interest rate risk. These investments +are substantially represented by bond investments +booked at fair value on the balance sheet. The +Group uses various methods such as sensitivity +analysis and stress tests to evaluate the interest rate +risk of such investments. +The sensitivity of interest risk is assessed by +assuming a 50 basis-point parallel shift of the +government bond yield curve. +December 31, 2018 +(in RMB million) +Bond investments classified +as financial assets carried +at fair value through profit +or loss and carried at +fair value through other +comprehensive income +Change in +interest rate +Decrease in +profit +Decrease in +equity ++50 bps +1,739 +8,356 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Establishing a credit risk management +mechanism with risk rating as its core +methodology; +Setting credit risk limits in multiple dimensions +for investments and credit portfolios; +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +2.1 Risk Contagion +Risk contagion refers to a situation where the +risk created by a member of the Group spreads +to another member of the Group by means of +intercompany transactions or other activities, +causing losses to such other member. +As the Group promotes synergies in integrated +finance, in order to prevent intra-group risk +contagion, the Group has strengthened management +and coordination across the Group by building +firewalls, managing connected-party transactions +("CPTS"), outsourcing and cross-selling, and +coordinating the Group's branding, communication, +and information security functions. +The Group has built robust firewalls between +the Group and its subsidiaries and among its +subsidiaries, including legal-entity firewalls, finance +firewalls, information firewalls, and personnel +management firewalls to prevent risk contagion. +First, the legal-entity firewalls. The Group and its +subsidiaries have complete governance structures. +The Group itself engages in no specific business +activity. The Group manages the subsidiaries +through shareholding, but neither participates +in nor intervenes in the subsidiaries' routine +business. The subsidiaries carry out business +activities independently, and are supervised by +their respective regulators. Second, the finance +firewalls. The Group and its subsidiaries have finance +functions respectively; senior finance managers +may not take concurrent offices at different entities +within the Group. Each entity has clear accounts, +with independent accounting, assets, and liabilities. +Third, the information firewalls. The Group has +established the governance structure with three +lines of defense for information security. Member +companies have established information security +departments to strictly implement the Group's +information security management rules for effective +information segregation. Attaching great importance +to customer information management and security +of products and businesses on the internet, the +Group has set up and effectively implemented +the mechanism for comprehensive in-the-process +monitoring. Moreover, the Group adopted cutting- +edge technologies, including artificial intelligence +(AI) and cloud computing, and security measures +in terms of infrastructures, terminals, business +and people to effectively protect customer +information security. Meanwhile, the Group has been +increasing awareness of information security and +building a culture where everyone is responsible +for information security. The Group is committed +to building safe, innovative financial ecosystems. +Fourth, the personnel management firewalls. +The Group and its subsidiaries have separate +management structures, with clear roles and +responsibilities so that personnel do not perform +roles with potential conflict of interests. Meanwhile, +an insurance subsidiary's senior management +may not serve as the senior management of non- +insurance subsidiaries (unless otherwise stipulated +by laws, regulations and the CBIRC). +The Group has constantly improved the +management of CPTs. In 2018, domestic regulators +kept focusing on CPTs. The Group and its +subsidiaries such as the insurance companies, +bank, trust company, securities company, fund +management company, and asset management +company constantly enhanced management of CPTS +in strict accordance with laws and regulations. The +Group's Connected-Party Transaction Committee +functioned effectively, coordinated Group-wide CPT +management, constantly optimized management +policies and procedures, and enhanced CPT +identification, review and fair value-based pricing to +ensure fair pricing for CPTs. The Group continued to +increase transparency by disclosing and reporting +CPTs in strict accordance with rules. The Group +has developed a culture of strong compliance +awareness for CPTs. The Group's CPT management +systems and mechanisms have been improved and +effectively operated. +The Group has improved its approach to +outsourcing. Currently, the Group's four centers +(Administration, Internal Control, HR, and Finance) +outsource IT services to Ping An Technology, +including IT advisory services, development, +application system operations, call center services, +office support, and information security. The four +centers outsource financial operations to Ping An +Financial Services, including financial review and +accounting, financial system configuration, cash +collection and payment, financial voucher filing, tax +processing, sale/purchase and payment of foreign +exchanges, and personal income tax declaration. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 75 +Risk Management +The Group has enhanced the management of +cross-selling. Retail cross-selling business is mainly +distribution of insurance products by sideline +agents. Such agents distribute products in an +orderly manner under sideline agency agreements +with Ping An in accordance with laws and +regulations. If customers need products beyond +agents' offerings, customers may use specific apps +or visit platforms of other Ping An subsidiaries for +information and purchase. The Group Integrated +Finance Committee coordinates and promotes +cross-selling of group products within Ping An +Group. The business is done through distribution +by insurance agents and business recommendation. +Distribution by agents is subject to the rules +on sales agents; business recommendation only +involves matching both parties' intentions of +cooperation in strict accordance with market rules. +All businesses are reviewed independently by each +subsidiary's risk function in line with the firewall +policies. +The Group has centralized the management +of branding, communication, and information +disclosure. The Group has developed robust rules +and procedures for brand asset management and +information disclosure, and strictly implemented +them to ensure centralized management and +consistency of branding. +2.2 Organizational Structure Non-transparency Risk +The organizational structure non-transparency risk +refers to the risk of losses in the Group caused +by the complexity or opaqueness of the Group's +shareholding structure, management structure, +operational processes, and business types. +The Group has a clear shareholding structure. +The shareholding structure of the Group is clear, +balanced, and scattered. There is no controlling +shareholder, nor de facto controller. The Group's +subsidiaries engage in businesses such as insurance, +banking, investment, and technology. All the +subsidiaries have clear shareholding structures; +none of them have cross-shareholding or illegal +subscription for capital instruments. +The Group has a transparent governance structure. +The Group has established a clear corporate +governance structure in accordance with laws +and regulations such as the Company Law of +the PRC and the Securities Law of the PRC, with +the Group's situations taken into account. The +General Meeting of Shareholders, the Board of +Directors, the Supervisory Committee, and the +senior management have exercised their rights and +performed their obligations in accordance with +the Articles of Association. The Group engages in +no specific business activity. The Group manages +the subsidiaries through shareholding, but neither +participates in nor intervenes in the subsidiaries' +routine business. The Company and its subsidiaries +have clearly defined roles and responsibilities of +their respective functions, which are independently +operated and well coordinated subject to checks +and balances. There is no overlap, absence, or over- +concentration of powers and responsibilities. +2.3 Concentration Risk +The concentration risk refers to the risk that +members' single or combined risks, when +aggregated at the Group level, may be enough +to directly or indirectly threaten the Group's +solvency position. The Group manages the +concentration risk through business counterparty +management, investment management, insurance +business management, and non-insurance business +management. +In order to manage the concentration risk from the +perspective of business counterparties, the Group +has specified a set of single risk limits for major +counterparties based on the counterparties' risk +tolerance as well as the Group's risk appetite and +risk tolerance. The Group's set of single risk limits +covers major non-retail, non-trading counterparties +in its investment and financing businesses. +In order to manage the concentration risk in +investment assets, the Group has classified +investment assets and specified a set of +concentration risk limits for asset classes according +to their respective risk-return profiles. Moreover, the +Group has regularly reviewed the concentration risk +posed by investment assets at the subsidiary level +to prevent any solvency risk and liquidity risk arising +from over-concentration of the Group's investment +assets in a certain asset class, counterparty, or +sector. +76 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +74 +Developing standardized policies, rules and +procedures for credit risk management; +The Group proactively strengthens risk control of +its subsidiaries, implements relevant regulatory +requirements, and constantly enhances management +of group-level risks such as risk contagion, the +risk due to an opaque organization structure, the +concentration risk, and risks in non-insurance areas. +The Group constantly improves its reputation +risk management approach as per regulations. +By building and improving the pre-warning, +monitoring, remediation, review and reputation +repair procedures for reputation risk management, +the Group closely monitors the business lines with +potential risks and external factors to identify risk +events and give warnings in time, follows up on the +risk warnings, and minimizes the risk and chance +of reputation crisis through effective control and +remediation. +Monitoring credit risk through a risk +management system. +The Group is in strict compliance with the credit +risk management guidelines issued by regulators. +Under the guidance of the Board of Directors and +the management, the Group carries out analysis, +monitoring and management of the credit risk +exposures of lending and investment businesses at +the group level. On this basis, the Group establishes +and refines credit risk limits for different members +and business lines to manage high risk exposures +and the concentration of risk after consolidating +the Group's financial statements. The Group also +provides forward-looking insights and analysis +of potential credit risks and their impacts on the +Group. +The Group carries out targeted measures to +control specific credit risks and concentration +risks in light of different characteristics and risk +profiles of businesses such as insurance, banking +and investment. In order to manage credit risks +associated with the banking business, the Group +adopted advanced capital management methods, +continuously improved credit structure and set +credit risk limits on portfolios from multiple +dimensions in line with changes in the financial +and economic situation, macroeconomic policies +and the requirements of regulatory authorities. The +Group conducted thorough and stringent credit +assessments on potential borrowers before granting +credit facilities and reviewed outstanding loans on +a regular basis. Risk mitigations were strengthened +in key areas to prevent the accumulation of credit +risk from large exposures. Credit risk management +measures also included obtaining collateral and +guarantees. In the case of off-balance sheet credit +commitments, the Group referred to the principles +and methods applied to on-balance sheet credit +asset management to set up standard approval +and management procedures, and normally +collected performance deposits to mitigate credit +risk. The Group stepped up its efforts in credit +risk monitoring and precautions, enhancing its +capability to provide early warning of risks and +make prompt responses. We also actively dealt with +changes in the market environment and regularly +analyzed trends and changes of credit risk so as +to take precautionary measures to control risk. +Furthermore, for credit risk associated with the +investment business, the Group assesses the credit +of potential investment instruments in line with +internal risk rating policies and procedures, chooses +a counterparty that has a relatively high credit +standing and adopts a multi-dimensional approach +for setting risk limits on investment portfolios +in order to manage credit risks. For reinsurance +credit risk associated with insurance business, +namely, credit risk which occurs when a reinsurance +company is unable to fulfill its obligations, the +Group evaluates the credit of the reinsurers before +entering into a reinsurance contract, and seeks to +reinsure with companies that have higher credit +standing to mitigate such risks. +December 31, 2018 +Percentage of +carrying value +92.2% +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 73 +Risk Management +1.4 Operational Risk +Operational risk refers to the risk of losses resulting +from inadequate or flawed internal procedures, +employees, information technology systems and +external events. +The Group strictly follows applicable regulations +and its operational risk management strategies. +We use existing compliance management and +internal control framework as the basis to integrate +the advanced standards, methods and tools for +operational risk management of domestic and +foreign regulators. We optimize the structure +and policies for operational risk management, +and strengthen collaboration and cooperation +between departments. We also established +daily monitoring and reporting mechanisms to +provide regular reports to the management on +the overall operational risk situation. Moreover, +we developed a set of rules and standards for +operational risk management and strengthened +the system development to constantly improve the +effectiveness of operational risk management. +The Group manages operational risk primarily +through the following mechanisms and measures: +Establishing a robust and comprehensive +management approach covering the whole +Group to identify, evaluate, monitor, control/ +mitigate, and report operational risks; +Constantly optimizing the operational risk +policies, frameworks, workflows, systems +and tools to enhance overall operational risk +management; +Stepping up the use of operational risk +management tools among member companies, +such as the Risk and Control Self-Assessment +(RCSA), Key Risk Indicator (KRI) and Loss Data +Collection (LDC); +Pushing forward the operational risk capital +measurement according to regulatory +requirements and management requirements; +and +Promoting a culture of operational risk +management through targeted training. +1.5 Strategic Risk +Strategic risks refer to the risks of mismatch +of strategies and market environment with the +Company's capacity due to ineffective processes for +drafting or implementing strategies or changes in +the operation environment. +By establishing a sound strategic risk management +framework and procedures, the Group fully studied +the macroeconomic conditions both at home and +abroad, impact of regulatory landscape and market +movement. We developed high-level strategic plans +to ensure consistency between the strategic goals +of members and the strategic plans of the Group +and synergies between strategic goals of members. +The Group also formulated medium- and long- +term strategic plans and annual business plans, +clarifying strategic priorities of the Group and its +members. Furthermore, we oversaw and evaluated +members' implementation of strategic plans to +ensure effective execution of the Group's high-level +strategic plans. +1.6 Reputation Risk +Reputation risk is the risk of the Company's brand or +reputation being damaged and other relevant losses +caused by negative comments from stakeholders +on the Company due to a defect in the Company's +operation or an external event. +2. Group-level Risk +Annual Report 2018 +Impact on equity +1.3 Credit Risk +mechanism. +The Group utilized tools and methods such as +the risk dashboard, scenario analysis, stress +tests and risk limits to continuously develop +and optimize quantitative techniques and +models of risk management, analyze risk +exposures and evaluate their quantitative and +qualitative impacts on our risk bottom lines. +Such measures enable us to plan ahead and +take necessary precautions in a timely manner +to prevent and mitigate risks. +The Group has carried out studies and +practice of asset-liability risk management, +and consolidated risk monitoring. Artificial +intelligence was effectively applied to the +entire risk management cycle to enhance risk +management capabilities and support the +Company's "finance + technology" and "finance ++ ecosystem" strategy. +The Group conducts holistic management of +subsidiaries' risks, carries out comprehensive +assessment of risk management capabilities, +and constantly improves risk monitoring +indicators and measurement methods. +Subsidiaries were instructed to apply +technologies such as artificial intelligence +to build up their smart risk management. By +improving the risk management platform of the +Group, we have enhanced the efficiency of risk +management. +RISK ANALYSIS +The Group has categorized all risks to ensure they +are well defined and managed. Below are major risks +and their definitions. +1. General Risks +2. Group-level Risks +1.1 Insurance Risk +2.1 Risk Contagion +1.2 Market Risk +MAJOR MEASURES OF RISK MANAGEMENT +The Group continues to strengthen its enterprise +risk management system, improve its organizational +structure, formulate risk management policy +and guidelines, standardize procedures for +risk management, and fulfill risk management +responsibilities. The Group adopts qualitative +and quantitative risk management approaches +to identify, evaluate and mitigate risks, so as to +effectively prevent systemic risks associated with +integrated finance, and enhance the overall risk +management capabilities under an integrated model +of various businesses. +2.2 Organizational Structure +Non-transparency Risk +2.3 Concentration Risk +1.4 Operational Risk +2.4 Non-insurance Risk +1.5 Strategic Risk +1.6 Reputation Risk +1. General Risks +The Group attaches importance to effective +management of subsidiaries' general risks. Following +the requirements of internal management and +external regulation, the Group has strengthened +active management of the insurance risk, market +risk, credit risk, operational risk, strategic risk and +reputation risk. +1.1 Insurance Risk +Insurance risk refers to the risk of adverse deviation +of the actual mortality rate, morbidity rate, +loss ratio, expense ratio or surrender rate from +expectations, which may cause losses to the Group. +The Group assesses and monitors insurance risks +with sensitivity analysis, stress testing and so +on. We mainly evaluate the impacts of actuarial +assumptions, such as the discount rate, investment +yield, mortality rate, morbidity rate, surrender rate, +and expense ratio, on our insurance liability reserve, +solvency and profit in different scenarios. +The Group has improved its risk warning +mechanism, providing timely and effective +alerts on industry developments, regulatory +information or risk events, and effectively +guarding against potential risks. The Group has +also enhanced its risk emergency management +The Group has improved the risk management +system on risk concentration and strengthened +its ability to manage concentrated risks, +ranging from policy formulation to risk +limit management, system building and risk +reporting, so as to improve the Group's overall +capability of risk management for its integrated +financial service business. +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +A risk appetite system is central to Ping An's +overall strategy and enterprise risk management. +Considering the Group's overall strategy and +members' development needs, the Group has built +a risk appetite system that matches its business +strategies, and combined risk appetites with +management decisions and business development to +promote healthy growth of the Group and members. +RISK APPETITE SYSTEM +As the risk governance system becomes more +sophisticated, a risk culture has permeated the +Group's ranks, from the Board of Directors to senior +management and from committees to employees. +This culture has facilitated an effective and efficient +approach that is both top-down and bottom-up, +which lays a solid foundation for the effective +integration of risk management into the Group's +daily operations. This in turn helps to protect +shareholder equity, improves capital efficiency, +supports management decisions, and ultimately +creates value for the Group. +RISK MANAGEMENT CULTURE +Ping An has been designated by the Financial +Stability Board (FSB) and the International +Association of Insurance Supervisors (IAIS) as +one of the Global Systemically Important Insurers +(G-SIIs) for many years. We have proactively +participated in development of international +insurance regulations by keeping regulators +informed of the realities in the Chinese insurance +and financial markets, so as to create a more +favorable international regulatory environment for +developing countries and China's insurance industry. +Our efforts have yielded good results. In 2018, as +required by the FSB and the IAIS, Ping An reviewed +and updated its Systemic Risk Management Plan +(SRMP), and Recovery and Resolution Plan (RRP) +including the Liquidity Risk Management Plan +(LRMP). Based on the changes of the systemic +risk assessment indicators, Ping An reviewed the +changes in its business and risk profile. According +to the comprehensive review and assessment, Ping +An has effectively kept risks under control with its +specialized enterprise risk management framework, +and the Group's potential systemic impact on the +financial market was very limited. The RRP including +LRMP for 2018 has been approved by executive +directors authorized by the Board of Directors, and +has been approved by the CBIRC. While meeting +the G-SII and the C-ROSS regulatory requirements, +Ping An takes the G-SII projects as an opportunity +to incorporate global best practices into its +risk management and business procedures. We +effectively prevent risks and risk contagion, provide +our integrated financial business with strong risk +protection, and safeguard the rapid development of +our innovative business. Ping An acts as a stabilizer +of financial markets to make greater contributions +to China's financial innovation and development. +Risk Management +Ping An Insurance (Group) Company of China, Ltd. 67 +Annual Report 2018 +risk management. +To meet regulatory requirements and support the +Company's strategy and business development +in a healthy and effective manner, the Group +implemented a top-down and performance-linked +risk evaluation indication system. The evaluation +criteria for personnel, entities and procedures were +developed on the principle of "accountability at +every level with evaluation at each stage." The +Group aims to closely link risk compliance with +performance appraisal, and raise the awareness of +In 2018, the Group closely followed domestic +and foreign regulatory trends such as G-Slls, +the New Basel Capital Accord, and the China +Risk Oriented Solvency System (C-ROSS). +We continued to strengthen the enterprise +risk management framework, upgrade the risk +governance and risk management policies of the +Group and its members, and improve the Group- +member risk management structure covering all +risks and a centralized management platform to +create synergies for enhanced risk management +capabilities of the Group. The Group also improved +its risk appetite system, developed risk management +guidelines, evaluated enterprise risk management +capabilities, improved monitoring indicators for +enterprise risk management, standardized risk +management requirements, reviewed business +progress, and optimized capital utilization, to +strike a balance between business development +and risk management. The Group fulfilled risk +management responsibilities and continued to +optimize risk monitoring and reporting. Through +the Risk Dashboard, the Group and its members +have identified, classified and evaluated risks +in a systematic manner, and applied smart risk +management approaches to ensure that all risks are +effectively managed on a timely basis. +Annual Report 2018 +The Group's Chief Risk Officer acts as the RMEC's +Chairman, while the Group's President, Chief +Financial Officer, Chief Information Officer/Chief +Operating Officer/Co-CEOs, Brand Director and +Chief Investment Officer as vice chairpersons. +Members of the RMEC are heads of the Group's +risk management departments, each of whom has +clearly-defined responsibilities of managing the +asset quality risk, liquidity risk, information security +risk, operational compliance risk, brand reputation +risk and so on. +Annual risk assessment reports. +Risk assessments for major decisions and +solutions to significant risks; +The organizational structure and responsibilities +of risk management; +Overall objectives of risk management, risk +appetites and tolerance, and risk management +policies and procedures; +The Board of Directors is the highest decision- +making authority for the Company's risk +management and takes responsibility for the +effectiveness of the enterprise risk management +function. The Audit and Risk Management +Committee under the Board of Directors is +responsible for having a thorough understanding of +major risks and the Group's management situation, +monitoring effectiveness of the risk management +framework, and making recommendations to +the Board of Directors after deliberations on the +following matters: +MANAGEMENT DISCUSSION AND ANALYSIS +With effective reinsurance management +procedures, properly set self-retained risk +limits, and use reinsurance as an effective +risk transfer tool to transfer the excess risks +to reinsurers with a high level of solvency to +control insurance risks. +The Group has established an optimal risk +governance framework and risk management +reporting mechanism, and included risk +indicators in the performance appraisal which +integrates risk management culture into its +corporate culture. In this way, we have laid the +foundation for healthy, sustainable and stable +development of the Group's business. +The Group is proactively exploring and +formulating a risk appetite framework in +line with its business development strategy. +The Group also formulates risk management +guidelines and standardizes risk management +requirements for members. +68 +Annual Report 2018 +The Group Executive Committee leads all aspects +of the Group's risk management, comprising nine +committees, including the Group Risk Management +Executive Committee (RMEC), the Investment +Management Committee, the Budget Management +Committee, the Investor Relations Management +Committee, the Connected-party Transaction +Management Committee, the Global Systemically +Important Insurer Management Committee, and +the Technology Development Committee. The +RMEC as a specialized committee reports to the +Group Executive Committee and holds the supreme +leadership in the Group's risk management. The +RMEC makes major decisions on risk management +and is fully responsible for the Group's risk +management results. Main duties of the RMEC +include deliberating on the overall risk management +goal, risk appetites, risk limits, policies and operating +procedures, giving instructions on developing +risk management frameworks, monitoring the +Company's risk exposure and available capital, +deliberating on risk management reports and +financial management initiatives, overseeing +establishment of risk management organizations +in subsidiaries and monitoring their performance, +supervising implementation of the risk management +system in each member company or business line, +and promoting a culture of comprehensive risk +management across the Group. +Ping An Insurance (Group) Company of China, Ltd. 69 +The Group's risk appetite system has four core +dimensions: capital adequacy, liquidity adequacy, +a good reputation, and compliance. The Group +has used these dimensions to guide members in +specifying their unique risk appetite dimensions +according to their business features and demand. +We have broken down risk appetites and tolerance +into risk limits under different categories, and +applied the risk limits to routine risk monitoring +and early warning, so as to support business +decision-making and strike a balance between risk. +management and business development. +Risk Management +expense ratio ++5% +3,066 +Notes: (1) Change in mortality, morbidity, and accident rates +Implement prudent underwriting policies, +establish guidelines for policy contracting +and underwriting, and effectively prevent and +reduce adverse selection risks; +Implement effective product development +policies to develop products with proper +insurance coverage and fair pricing, and control +product pricing risks; +4,037 +336 ++5% +insurance +refers to a 10% increase in the morbidity rates, mortality +rates, accident rate and other rates of life insurance +policies (a 10% increase in mortality rate of annuity +policies before the payment period, and a 10% decrease +after the payment period). +Short-term life +70 ++5% +casualty insurance +Property and +(in RMB million) +December 31, 2018 +Impact on net +claim reserves +increase/(decrease) +Change in +average claim +costs +outstanding claims reserves +Sensitivity analysis of property and casualty +insurance and short-term life insurance contracts' +(2) For long term life and health insurance contracts +where future insurance benefits are not affected by the +investment yield of the underlying asset portfolio, with +consideration of the Cai Kuai [2017] No.637 issued by the +former CIRC and other related regulatory requirements, +the corresponding sensitivity results are prepared based +on the benchmarking yield curve for the measurement +of insurance contract reserve increased or decreased +by 10 basis points. +standardize actuarial models of the Group and +strictly control model risks; +13,870 +Policy maintenance +Surrender rate +December 31, 2018 +(in RMB million) +Sensitivity analysis of long-term life insurance +contracts' insurance liability reserve +Change in +assumptions +Impact on insurance +liability reserve (after +reinsurance) increase/ +(decrease) +The mechanisms and procedures adopted by the +Group to manage insurance risks are as follows: +Develop insurance risk management policies +and a scientific and consistent insurance risk +management framework within the Group; +Discount rate/ +investment yield ++10% ++10bps +With effective product management +procedures, analyze the experience and trends +with the latest and the most accurate and +reliable data, and well manage the product mix +to control insurance risks; +Discount rate/ +Establish model management policies, +44,436 +(6,446) +and accident rates (1) +Mortality, morbidity, ++10% +6,622 +With strict claim investigation and settlement +procedures, identify and prevent questionable +or fraudulent claims; +-10bps +investment yield +Develop a set of key insurance risk indicators, +closely monitor them, analyze abnormal +changes and take management measures; +98 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2018 +86 +(6) Some Directors did not attend certain meetings due to business schedules. +June 17, 2013 +6/7 +July 2, 2014 +CAI Fangfang +5/5 +7/7 +Non-executive Directors +Soopakij CHEARAVANONT +June 17, 2013 +2/5 +YANG Xiaoping +5/5 +LIU Chong +January 8, 2016 +1/5 +WANG Yongjian(1) +July 13, 2018 +0/1 +LIN Lijun (Retired)(2) +May 16, 2003 +0/4 +XIONG Peijin (Retired) (3) +January 8, 2016 +0/4 +515222 +(5) Mr. Stephen Thomas MELDRUM ceased to be the Director of the Company on May 23, 2018, and ceased to be the member of +the Audit and Risk Management Committee on the same date. +(2) Ms. LIN Lijun ceased to be the Director of the Company on May 23, 2018. +4/4 +6/7 +4/4 +GE Ming +June 30, 2015 +5/5 +7/7 +2/2 +4/4 +3/3 +OUYANG Hui(4) +August 6, 2017 +3/3 +5/5 +2/2 +3/3 +Stephen Thomas MELDRUM +(Retired)(5) +July 17, 2012 +3/4 +3/3 +2/2 +Notes: (1) Mr. WANG Yongjian has served as a Director of the Company since July 13, 2018, and was appointed as the member of the +Strategy and Investment Committee on the same date. +7/7 +7/7 +3/3 +4/4 +5/5 +2/2 +3/4 +6/7 +2/3 +2/3 +2/3 +Independent Non-executive +Directors +YIP Dicky Peter +June 17, 2013 +5/5 +7/7 +7/7 +4/4 +3/3 +WONG Oscar Sai Hung +June 17, 2013 +5/5 +7/7 +2/2 +4/4 +SUN Dongdong +June 17, 2013 +2/2 +5/5 +June 9, 2009 +YAO Jason Bo +Built or upgraded +391 +Trained +village schools +4,819 +village teachers +690,000 +registered volunteers of the +Ping An Volunteers Association +Total corporate +annuities +RMB 643 +million +Customer experience +Total +remunerations +5,702 village doctors +RMB 49,902 +Trained +Built or upgraded over +million +Employee development +376,900 employees +Total training budget +B 1,046 +million +RMB +Total input in public welfare +BMB 450 million +Covering +330,000 +people in poverty +Over +15,000 +registered poor residents +400 village clinics +million +We adopted the net promoter score (NPS) to +gauge customer experiences. +Group NPS rose to +Ping An Bank's proportion of loans +to small and micro-businesses +15.24% +Puhui's proportion of loans to +small and micro-businesses +50% +Carbon emissions reduced with +technologies in 2018 +61,552.3 +metric tons +Greenhouse gas emissions(1) +197,904 Coze +Ping An Insurance (Group) Company of China, Ltd. +79 +MANAGEMENT DISCUSSION AND ANALYSIS +Prospects of Future Development +BUSINESS PLAN FOR 2019 +Communities and environment +hours +9.21 +employee per year +41% +Ping An Life's customer +satisfaction degree +95.3% +Partners +3.289 partners +with OneConnect +Annual centralized +procurement +RMB 5,394 +7,441 +Ping An Property & +Casualty's auto claims +approval rate +99.93% +1,467 suppliers +Notes: (1) Greenhouse gas emissions include Scope 1, Scope 2 and Scope 3. +(2) Above is an excerpt only. For complete data, refer to the 2018 Sustainability Report. +Annual Report 2018 +Face-to-face/online training per +RMB +million +Annual input of poverty alleviation funds +Poverty alleviation +Going forward, we will continue to increase investment in technological R&D and pursue "finance ++ ecosystem" while steadily expanding core financial businesses. We will further the Ping An Rural +Communities Support to give back to society. We will maximize value for stakeholders in a sustainable way +with our financial strengths, technologies, and smart capabilities. +As at December 31, 2018, the Group's solvency +margin ratio met regulatory requirements under +C-ROSS. Below are the details: +(in RMB million) +Core capital +Actual capital +December 31, +December 31, +2018 +2017 +Change (%) +1,258,768 +1,115,365 +12.9 +1,290,268 +1,146,865 +12.5 +Minimum capital +We conduct sensitivity and scenario stress +testing to generate warnings about potential +changes in solvency. +We conduct solvency assessments and dynamic +solvency tests on a regular basis, and closely +monitor changes in solvency; +We adopt a prudent asset and liability +management policy, constantly enhance asset +quality and business operations, strengthen +capital management, and focus on capital +requirements arising from rapid business +growth; +The solvency indicator has been included as a +KPI in performance appraisal at the Company +level to be implemented in a top-down manner; +The Group also manages the concentration risk +in insurance and non-insurance businesses. The +Group evaluates, analyzes, monitors and reports +the concentration of its businesses in accordance +with the CBIRC's rules for concentration risk +management of the Group's insurance and non- +insurance businesses. Regarding the concentration +of insurance business, the Group has enhanced +the framework of concentration risk limits for +reinsurance counterparties, risk monitoring, risk +analysis, and risk warning by implementing the +reinsurer credit and concentration management +procedures. Regarding the concentration of non- +insurance businesses, the Group has analyzed +the structures and risk profiles of non-insurance +businesses, specified the concentration risk +indicators to be monitored, and included such +indicators in the routine risk management +framework. The Group has effectively prevented +the concentration risk through regular evaluation, +monitoring, and warning of the concentration risk in +insurance and non-insurance businesses. +2.4 Non-insurance Risk +As an integrated financial service group +authorized by the State Council to engage in +separate operations under a listed holding group +subject to separate regulation, the Group has +established independent legal entities that engage +in insurance, banking, investment, and fintech & +healthtech businesses respectively. Regarding +corporate governance, all the subsidiaries in non- +insurance areas carry out specialized operations +independently, and are supervised by their +respective regulators; the Group ensures that +all the non-insurance subsidiaries are effectively +segregated from the insurance subsidiaries in terms +of assets and liquidity. +For equity investments in non-insurance areas, the +Group has developed rules, standards and limits, +established processes for investment decision +making, risk management, investment review, +evaluation and reporting, and specified mechanisms +for management before, during and after investment +deals. Moreover, the non-insurance subsidiaries +strictly follow the Company's strategic planning +process to analyze the feasibility of business +strategies, regularly review the ROICS, investment +payback periods, business and financial performance +as well as valuations, and evaluate the risk-return +profiles of various businesses. +Annual Report 2018 +SOLVENCY MANAGEMENT +Solvency refers to the Group's ability to settle +its liabilities. An insurance group's solvency is +the consolidated solvency calculated by taking +the parent company, subsidiaries, joint ventures, +and associates as a single reporting entity. An +insurance group's solvency margin ratio is a key +regulatory indicator for evaluating an insurance +group's capital adequacy. The key objective of +solvency management is to meet statutory capital +requirements and maintain a healthy capital ratio to +support business growth and maximize shareholder +value. A stable solvency margin ratio can ensure +that the Company meets capital requirements +specified by external institutions such as regulators +and rating agencies, and support the Company's +business development and shareholder value +creation. +596,238 +Since the former CIRC began to implement the +China Risk Oriented Solvency System (C-ROSS) +three years ago, China's insurance industry +has realized a smooth, substantive transition +towards comprehensive risk management. +C-ROSS has significantly helped to modernize +insurance regulation, strengthen the industry's risk +management, promote the industry's transformation +and upgrading, and increase the global influence +of China's insurance market. C-ROSS consists of +three pillars, which are quantitative regulatory +requirements, qualitative regulatory requirements, +and market disciplinary mechanisms. C-ROSS +enables insurers to strike a balance between risk +prevention and value growth by embedding the +philosophy of risk management in all dimensions of +business development. +Ping An Insurance (Group) Company of China, Ltd. 77 +MANAGEMENT DISCUSSION AND ANALYSIS +Risk +Management +The Group manages its solvency through the +following mechanisms and processes: +The impacts on solvency must be evaluated +when we develop key initiatives including +strategies, business plans, investment decisions, +and dividend distribution plans; +The solvency target is a key indicator for +the Company's risk management, and an +emergency reporting and response mechanism +is in place for significant changes in the +solvency to ensure the solvency is maintained +at an appropriate level; +Qualitative regulatory requirements, as the second +pillar of C-ROSS, are mainly based on the CBIRC's +Solvency Aligned Risk Management Requirements +and Assessment (SARMRA). The SARMRA results +are linked with an insurer's minimum capital for +risk control, so as to adjust the minimum capital +requirement based on the first pillar. According to +the circular of the CBIRC on SARMRA of insurers +for 2018, Ping An's insurance member companies +were not measured in the SARMRA assessment for +2018 based on spot checks. Therefore, the SARMRA +results remain unchanged. Ping An Life scored 85.58 +for 2017, allowing its minimum capital requirement +under C-ROSS to reduce by RMB10,031 million as +at December 31, 2018. Ping An Property & Casualty +scored 84.10 for 2017, allowing its minimum capital +requirement under C-ROSS to reduce by RMB800 +million as at December 31, 2018. +As we are committed to steady, sustainable business +development, no major change has been made to +our long-term operational objectives compared with +those announced last year. +533,775 +Core solvency margin +ratio (regulatory +requirement ≥50%) +A decline of 50 bps in +interest rates +208.7% +204.6% +224.2% +A decrease of 30% in +fair value of equity asset +205.9% +204.4% +219.8% +78 +Annual Report 2018 +As one of the G-SIIs, Ping An is required to follow +a series of international solvency regulations in +addition to C-ROSS. These regulations are being +developed by the IAIS and will come into force +in 2024. With the encouragement and support +from the CBIRC, Ping An has proactively worked +with the IAIS to develop solvency regulations +for G-SIIs. In this way, the IAIS is able to reflect +its better understanding of China's insurance +industry and Ping An's situations in the regulations. +Positive progress has been made with Ping An's +participation. +Ping An Insurance (Group) Company of China, Ltd. +Corporate Sustainability +We influence our society with finance and technology, use our expertise to create +value for the shareholders, customers, employees, communities, environment and +partners, and pursue sustainable development together with the stakeholders. +The year 2018 marked the 40th anniversary of China's reform and opening-up. Also in 2018, Ping An +celebrated its 30th birthday and embarked on a new journey. We continued to reward stakeholders, and +serve the country, society and people through concrete actions. We implemented the Ping An Rural +Communities Support for smart poverty alleviation across China, supporting rural economic growth, +health care and education by empowering local officers, doctors and teachers. Embracing technological +advancements, we leveraged innovations and technologies to gain deep insights into customers and +facilitate industry upgrades. These efforts enabled us to better serve our society, people and country. We +provide financial services for small and micro-businesses to bolster the real economy. In inclusive finance, +we have granted over RMB100 billion in loans to small and micro-businesses. By building a health care +ecosystem, we are committed to addressing issues in China's health care system, including high medical +costs and difficulties in obtaining medical services. We are concerned about global climate change and +environmental risks. By integrating risk research with product design, we constantly strengthen our ability +to manage environmental risks. Committed to responsible investing, we have built a presence in industries +including high and new technologies and environmental protection in response to the government's call for +"industry upgrades." We have been widely recognized for our unremitting efforts. We have been honored +as the "Most Respected Enterprise in China" for 17 consecutive years, and the "Most Respected Enterprise +in Asia" five times. We have won the "International Carbon-Value Award" for six consecutive years, and +received the "Award for Poverty Alleviation of the Year" at the 2018 People's Corporate Social Responsibility +Summit. +223.8% +218.8% +216.4% +Central case +211.1% +209.0% +2.1 pps +Comprehensive +solvency margin +ratio (regulatory +requirement ≥100%) +11.7 +216.4% +1.5 pps +Notes: (1) Core solvency margin ratio = core capital/minimum +capital; comprehensive solvency margin ratio = actual +capital/minimum capital. +(2) Figures may not match the calculation due to rounding +We have estimated the impacts of declines in +interest rates and equity value on the solvency +margin ratios of Ping An Group, Ping An Life, and +Ping An Property & Casualty as at December 31, +2018. Below are the results: +Comprehensive solvency margin ratio +Ping An +Ping An +Ping An +Group +P&C +Life +214.9% +(4) Mr. OUYANG Hui was appointed as the member of the Audit and Risk Management Committee on May 23, 2018. +In 2018, we were committed to delivering on our +operational objectives. We furthered "finance + +technology" and pursued "finance + ecosystem" to +promote technology-driven reforms, empowering +financial services with technologies, empowering +ecosystems with technologies, and empowering +financial services with ecosystems. We enhanced +retail customer development and boosted the +value of retail businesses. We maintained healthy, +sustainable growth of our insurance, banking, asset +management and fintech & healthtech businesses. +Our profitability continued to increase. We delivered +on all our operational objectives for 2018. +Being customer-centric, we will apply +technological innovations to the development +of retail financial products and the +improvement of customer services. We will +continue to optimize customer experiences +and satisfy customer demands. We will boost +the value of retail customers by promoting +cross-selling and customer migrations. +5 Directors +8 Directors +3-5 years +4 Directors +Independent Non-executive Directors Non-executive Directors +5 Directors +Above 60 +2 Directors +6-9 years +6 Directors +2 Directors +More than +10 years +(inclusive) +Executive Directors +Expertise +In insurance, actuarial science, banking, investment, accounting, law, management, medicine, engineering etc. +We will continually bring in directors with experience in science and technology. +Directors +The Board consists of 15 members, namely 6 Executive Directors, 4 Non-executive Directors and 5 +Independent Non-executive Directors, and the profile of each Director has been included in the section. +headed "Directors, Supervisors, Senior Management and Employees" of this Annual Report. The number of +Directors and composition of the Board are in compliance with the regulatory requirements and provisions +of the Articles of Association. As provided in the Articles of Association, Directors should be elected at the +general meeting with a term of 3 years, and are eligible for re-election upon expiry of the term. However, +the Independent Non-executive Directors should not hold office for more than 6 consecutive years. +Categories +Annual Report 2018 +3 Directors +Less than 3 years +3 Directors +Under 50 (inclusive) +appointing or dismissing the senior management of the Company, and determining their remuneration +and award and punishment; and +performing the corporate governance function, monitoring, evaluating and ensuring the effectiveness +of the Company's internal control systems and compliance with relevant laws and regulations. +On the other hand, responsibilities, functions and types of decisions delegated to the management include: +implementation of the Company's overall direction, objectives and strategies, business plans and +investment proposals as determined by the Board from time to time; and +the day-to-day management of the Company's business. +84 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Board Diversity +Board diversity provides professional support for +effective decision-making of the Board +4 Directors +51-55 +3 Directors +56-60 +Age Group +Directorship +with Ping An +(Number of +Years) +Ping An Insurance (Group) Company of China, Ltd. 85 +CORPORATE GOVERNANCE +Corporate Governance Report +2/2 +4/4 +SUN Jianyi +March 29, 1995 +5/5 +7/7 +LEE Yuansiong +June 17, 2013 +5/5 +7/7 +REN Huichuan +July 17, 2012 +5/5 +6/7 +3/4 +7/7 +5/5 +March 21, 1988 +MA Mingzhe (Chairman) +Attendance Record of Directors +During the Reporting Period, the Directors did their best to participate in the general meetings and the +meetings of the Board and specialized committees under the Board in person, as well as to make right +decisions on the basis of in-depth knowledge of circumstances. All the Directors have strictly observed +their duties and are committed to protecting the interests of the Company and its shareholders as a whole. +The attendance records of each Director at the meetings are as follows: +Members +Meetings attended in person (6) /Meetings required to attend +Audit and +Strategy and +Risk +formulating proposals for the increase or decrease in the Company's registered capital, the issuance of +corporate bonds or other securities and listing plans; +Date of Appointment +General +Meeting +Board +Investment +Committee +Management Remuneration +Committee Committee +Nomination +Committee +Executive Directors +as Directors +formulating plans for mergers or disposals and deciding on major investments, pledging of assets and +other forms of security (in accordance with the mandate at the general meetings); +• formulating the Company's profit distribution and loss recovery proposals; +formulating the Company's annual budgets, financial statements and monitoring the Company's +performance; +Ping An has established and kept improving its corporate governance structure +which is based on both local advantages and international standards, and +continues to perform global best practice in corporate governance. The board of +directors of the Company (the "Board" or "Board of Directors") hereby reports +to the shareholders on the corporate governance of the Company for the year +ended December 31, 2018 (the “Reporting Period”). +CORPORATE GOVERNANCE STRUCTURE +During the Reporting Period, the Company conducted corporate governance activities in line with realities +and in strict accordance with applicable laws including the Company Law of the People's Republic of +China, the Securities Law of the People's Republic of China, applicable regulations, and principles set out +in the Corporate Governance Code. The general meetings ("General Meetings"), Board of Directors, the +supervisory committee ("Supervisory Committee") and the executive committee ("Executive Committee") +of the Company exercised their rights and performed their responsibilities conferred by the Articles of +Association respectively. +Strategy and +The Corporate Governance Structure of Ping An +General Meetings +Audit and Risk +Investment Committee Management Committee +Nomination +Committee +Remuneration +Committee +Board of +Directors +Supervisory +Committee +Executive +Committee +GENERAL MEETINGS AND SHAREHOLDERS +General Meetings +Corporate Governance Report +Ping An Insurance (Group) Company of China, Ltd. 81 +Annual Report 2018 +Amid domestic and international complexities, we +will make contributions to China's development by +closely following national policies, effectively serving +the real economy, and strictly managing financial +risks. We will further "finance + technology" and +pursue "finance + ecosystem," empowering financial +services with technologies, empowering ecosystems +with technologies, and empowering financial +services with ecosystems. We will create value for +customers and shareholders under an integrated +financial business model of "one customer, multiple +products, and one-stop services." +Our insurance businesses will continue to +seek stable growth and enhance operational +results. Ping An Life will continue to pursue +balanced business growth, aiming for +long-term sustainable development and stable +agent force expansion. Ping An Property & +Casualty will upgrade its online platform to +offer better services and build differentiated +advantages. Ping An Annuity will provide +corporate employees with one-stop insurance, +annuity and value-added health management +services, making contributions to old-age care, +health care and poverty alleviation. Ping An +Health will carry out its technology-powered +transformation and mobile strategy to pursue +product innovations, increase operational +efficiency, and improve customer experiences. +Our banking business will follow national +strategies and adapt to domestic and +international situations. Ping An Bank +will continue to pursue "technology- +driven breakthroughs in retail banking and +enhancement of corporate banking." First, Ping +An Bank will transform itself into an industry- +oriented bank and build capabilities of serving +the real economy. The Bank will provide +customers with diverse financial services under +an industry-specific "commercial banking + +investment banking + investment" model. +Second, Ping An Bank will use technologies +to empower private companies and micro- +businesses by offering more convenient and +secure smart financial services. Third, Ping An +Bank will embrace changes, exploit "ecosystem- +based" momentums, and seek new business +drivers by developing ecosystems. Fourth, +Ping An Bank will ensure compliance and apply +technologies to risk management. +Our asset management business will remain +committed to improving customers' investment +returns and trading experiences by building a +leading investment management platform. We +will pursue product innovations and enhance +our capabilities of serving the real economy. In +insurance asset management, we will continue +to prioritize risk prevention, match assets +and liabilities, and enhance risk management +mechanisms. +We will continue to further "finance + +technology" and pursue "finance + ecosystem." +We will utilize our three core technologies, +namely Al, blockchain and cloud computing, to +satisfy demands and increase efficiency. We will +build five ecosystems, namely financial services, +health care, auto services, real estate services, +and smart city services. By doing so, we will +provide customers with better offerings and +empower the whole industry with technologies. +80 +50 +During the Reporting Period, the Company convened 5 general meetings. The notice, convocation and +procedures for convening and voting at the general meetings have complied with the requirements of the +Company Law of the PRC and the Articles of Association. The general meetings established and expanded +effective channels for communication between the Company and the shareholders, and through listening to +their opinions and advice, their information rights, participation rights and voting rights on the significant +events of the Company can be ensured. The detailed information of the general meetings is as follows: +Annual Report 2018 +MANAGEMENT DISCUSSION AND ANALYSIS +In an ever-changing environment, we will seize +growth opportunities and avoid market risks by +gaining insights into macroeconomic dynamics, +revise operational objectives as appropriate, and +increase our competitive advantages. +MAJOR INDUSTRY TRENDS AND THE MARKET +LANDSCAPE +In 2018, the insurance industry was guided by the +Thought on Socialism with Chinese Characteristics +for a New Era. Insurers implemented the strategy +adopted by the 19th CPC National Congress, +focusing on long-term risk management and +protection as their original aspirations. Insurance +market rules were strengthened as the reform +of commercial auto insurance premium rates +continued. Insurers strengthened capabilities of +serving people's livelihood as new social security +policies for old-age care and health care were +implemented. Cutting-edge technologies such as +Al and cloud computing enabled the insurance +industry to upgrade itself. As regulations tighten +and reforms continue, the insurance industry will +realize sustainable growth by playing its role in risk +management and social security. +In 2018, China's economic growth remained stable +while new momentums emerged. Banks face +new requirements put forward by the industrial +development and the market landscape. First, risk +management remains a top priority. Banks must +strictly comply with regulatory requirements, and +improve risk management and asset quality. Second, +banks should be committed to serving the real +economy through in-depth industrial research and +integration into the industrial ecosystems. Third, +technological innovation will be a core driver of +development. Banks should utilize technologies to +cut costs, manage risks and enhance management +as advanced technologies including Al, blockchain +and cloud computing mature. Only by doing so can +banks optimize and upgrade themselves to support +non-SOEs, financial inclusion, small and micro- +businesses, agriculture, rural areas and farmers, and +targeted poverty alleviation. +In 2018, China's financial industry continued to +develop and carried out reforms, effectively +preventing and mitigating systemic risks and +stabilizing the financial system. Asset managers +switched the focus back onto managing wealth on +behalf of customers due to a series of regulatory +policies including new regulations for asset +management. Financial institutions became more +aware of compliance, and investors became more +aware of risks. We will continue to strengthen our +investment capabilities and risk management in line +with national policies and strategies. We will build +a leading asset management platform in China to +serve the real economy, upgrade the industry, and +facilitate the economic transformation. +In 2018, new technologies such as Al, blockchain +and cloud computing had significant impacts on +social development and business models. Traditional +industries, including financial services, health care, +automobiles, real estate and urban construction, +now face huge opportunities and challenges. We +will continue to increase operational efficiency, +make better use of resources, and improve user +experiences by developing and applying new +technologies. We will closely follow the technology +tide, invest heavily in technological R&D, diversify +use cases, and build a world-leading fintech +company. +Ping An Insurance (Group) Company of China, Ltd. +In 2019, we will remain committed to sustainable +development and carry out the plans formulated +by the Board of Directors. We will provide better +offerings for customers and create value for +shareholders. We will continue to focus on the +two major industries of pan financial assets and +pan health care. We will develop five ecosystems: +financial services, health care, auto services, real +estate services, and smart city services. We strive to +become a world-leading technology-powered retail +financial services group. +General meeting +2018 First Extraordinary General Meeting +2018 First A Shareholders' Class Meeting +During the Reporting Period, the Company disclosed the relevant information in a truthful, accurate, +complete, timely and impartial manner in accordance with the laws and regulations and the Articles of +Association, making sure that every shareholder had equal chances to obtain the information, and there +was no breach of information disclosure regulations. +The Company adheres to the principles of compliance, objectiveness, consistency, timeliness, interactivity +and fairness in providing services proactively, passionately and efficiently to institutional and individual +investors domestically and abroad, aiming at improving the understanding between the Company and its +investors, enhancing corporate governance and realizing the fair corporate value of the Company. +The Company maintains a website at www.pingan.cn, which serves as a communication platform with +the shareholders and investors and where the Group's business developments and operations, financial +information, corporate governance practices and other information are available for public access. +Shareholders and investors may also write directly to the Company's IR Team or email to IR@pingan.com.cn +for any inquiries. Inquiries are dealt with in an appropriate manner by the Company. +The Company improves communication effectiveness with the investors and promotes their understandings +of the Company's value by means of public presentations, video and telephone conferences, and +onsite roadshows, etc. The Company resorts to telephone conferences, roadshows, gatherings of stock +market analysts, Investor Days and so on, to actively promote itself to the market, and to improve the +understanding of the market about the Company and its communication with the Company. While +maintaining good communication with the institutional investors, the Company also established different +channels for communication with minority investors, including but not limited to corporate websites, e-mail +and telephone calls, so as to provide better services to them and protect the interests of the investors. +Moreover, the Company is committed to collecting capital market analysis reports and shareholders' +information, and pays special attention to the investors' concerns and advice, aiming at further enhancing +the operation and management of the Company as well as its corporate governance. The Company also +made great efforts in improving its internal workflow and policy formulation so as to provide investors with +better services in a more efficient way. +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. 83 +CORPORATE GOVERNANCE +Corporate Governance Report +In 2018, the Company held 2 Investor Days with an audience of over 1,600, on which the Company paid +special attention to communication with the market in respect of its core finance businesses and +technologies. The Company provided webcasts and teleconferences for investors to participate in the +Investor Days, which further broadened the approaches for participation and better protected the interests +of minority investors. +Independence of the Company from the Controlling Shareholders on Business, Staff, Assets, +Organization and Finance +The shareholding structure of the Company is scattered and there are no controlling shareholders or de +facto controllers. As an integrated financial services group, the Company maintains full independence in +terms of business, staff, assets, organization and finance under the supervision of the CBIRC. The Company +is an independent legal person responsible for its own profits and losses, runs independent and complete +business and is capable of independent business operation. During the Reporting Period, no controlling +shareholders or other connected parties had misappropriated the Company's funds, as specified by +PricewaterhouseCoopers Zhong Tian LLP's special-purpose explanation in this respect and the Company +has not given any undisclosed information to any controlling shareholder or de facto controller. +BOARD AND DIRECTORS +Corporate Governance Functions of the Board +The Board is responsible for the management of the Company and accountable to the shareholders +for their entrusted assets and resources. They represent and owe a duty to act in the interests of the +shareholders as a whole. The Board recognises its responsibility to prepare the Company's financial +statements. The principal responsibilities of the Board and the types of decisions that can be made by the +Board include: +formulating the Group's overall direction, objectives and strategies, business plans and investment +proposals as well as monitoring and supervising the management's performance; +Information Disclosure and Investor Relations +For putting forward any enquiries as set out in Article 58(5) of the Articles of Association, shareholders +may send their enquiries or requests in exercise of such rights as mentioned above to the Company's IR +Team or via email to IR@pingan.com.cn. Shareholders who put forward such enquiries shall provide the +Company with the written identification documents pursuant to Article 59 of the Articles of Association. +The Company shall provide the relevant information after having verified the identity of the shareholder. +In addition, shareholder(s) individually or collectively holding 3% or more of the Company's issued and +outstanding shares carrying voting rights may submit a written interim proposal to the convener 10 days +before the date of the general meeting pursuant to Article 75 of the Articles of Association. +Extraordinary general meetings may be convened on written requisition of shareholder(s) individually or +jointly holding 10% or more of the Company's issued and outstanding shares carrying voting rights pursuant +to Article 72(3) of the Articles of Association. Such requisition shall state clearly the matters required to be +considered and approved at the general meetings and must be signed by the requisitionists and submitted +to the Board in writing. Shareholders should follow the requirements and procedures as set out in the +Articles of Association for convening an extraordinary general meeting. +March 19, 2018 +March 19, 2018 +2018 First H Shareholders' Class Meeting +2017 Annual General Meeting +March 19, 2018 +May 23, 2018 +2018 Second Extraordinary General Meeting +December 14, 2018 +Date of publication of +resolutions +Date of the meeting +March 20, 2018 +March 20, 2018 +March 20, 2018 +May 24, 2018 +December 15, 2018 +China Securities Journal, +Shanghai Securities News, +Securities Times and +Securities Daily +The resolutions of the above general meetings have also been published on the websites of SSE +(www.sse.com.cn) and HKEX (www.hkexnews.hk). +82 +Annual Report 2018 +Ping An Insurance (Group) Company of China, Ltd. +Shareholders' Rights +As one of the measures to safeguard shareholders' interests and rights, separate resolutions are proposed +at the general meetings on each substantial issue, including the election of individual directors, for +shareholders' consideration and voting. All resolutions put forward at the general meetings will be voted by +poll and the poll results will be posted on the websites of HKEX, SSE and the Company after the relevant +general meetings. +Designated media for +information disclosure of +A share +(3) Mr. XIONG Peijin ceased to be the Director of the Company on May 23, 2018. +Expertise Creates Value +9 responsibilities and supported the real +13.2 +17.9 +18.9 +19.5 +21.7 +6.66 +8.42 +8.40 +7.89 +132,955 +7.48 +2.43 +2.42 +2.38 +2.20 +2.05 +Net profit attributable to shareholders of the parent +company +85,665 +111,008 +101,618 +Dividend per share (in RMB) +143,099 +139,470 +146,895 +Ping An, always true to its original aspiration +So many things, so many years +Pioneering and persevering forever +Ping An, leveraging expertise to promote well-being +Five-Year Summary +(in RMB million) +2023/ +December +31, 2023 +2022/ +December +31, 2022 +147,961 +2021/ +December +31, 2021 +December +31, 2020 +2019/ +December +31, 2019 +THE GROUP +Operating profit attributable to shareholders of the parent +company(1) +Operating ROE (¹) (%) +Basic operating earnings per share(1) (in RMB) +117,989 +2020/ +149,407 +Equity attributable to shareholders of the parent company +899,011 +32.1 +37.3 +32.3 +35.0 +40.5 +106,083 +109,810 +97,075 +93,666 +Comprehensive solvency margin ratio of Ping An Life (%) +88,950 +28,820 +37,898 +49,575 +75,945 +768,440 +818,683 +N/A +N/A +N/A +31,080 +Contractual service margin ("CSM") +New business value ("NBV")(2) +Operating profit (1) +869,191 +812,405 +762,560 +673,161 +Group comprehensive solvency margin ratio (%) +208.0 +Total assets +11,583,417 +Total liabilities +10,354,453 +217.6 +11,009,940 +9,823,944 +233.5 +236.4 +229.8 +10,142,026 +9,064,303 +9,527,870 +8,222,929 +8,539,965 +7,370,559 +LIFE AND HEALTH INSURANCE BUSINESS +Operating ROE (¹) (%) +Marketing artemisia selengensis from Funan to bolster the real economy +194.7 +Ear-tagging yaks in Xizang to provide insurance +Supporting hard-working citizens with insurance coverage +MANAGEMENT DISCUSSION AND ANALYSIS +Changes in the Share Capital and +Shareholders' Profile +Directors, Supervisors, Senior Management +and Employees +160 Report of the Board of Directors and +Significant Events +176 Report of the Supervisory Committee +10 +Business Analysis +10 +14 +136 +22 +Life and Health Insurance Business +Property and Casualty Insurance Business +FINANCIAL STATEMENTS +180 +Independent Auditor's Report +28 +Insurance Funds Investment Portfolio +188 +Consolidated Income Statement +Performance Overview +34 +Business Performance at a Glance +Chairman's Statement +2 +中国平安保险(集团)股份有限公司 +Ping An Insurance (Group) Company of China, Ltd. +(A joint stock limited company incorporated in the People's Republic of China with limited liability) +Stock Code: 2318 (HKD counter) and 82318 (RMB counter) +ANNOUNCEMENT OF AUDITED RESULTS +FOR THE YEAR ENDED DECEMBER 31, 2023 +The board of directors (the “Board”) of Ping An Insurance (Group) Company of China, Ltd. +("Ping An” or the “Company”) hereby announces the audited results of the Company and its +subsidiaries for the year ended December 31, 2023. This announcement, containing the full text +of the 2023 Annual Report of the Company, complies with the relevant requirements of the Rules +Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited in relation to +the information to accompany preliminary announcements of annual results. +The Company has implemented IFRS 17 Insurance Contracts (the “New Accounting Standards +for Insurance Contracts" or the "New Standards") since the accounting year beginning on +January 1, 2023, and adjusted financial statements for the same period last year retrospectively. +Both the Chinese and English versions of this results announcement are available on the websites +of the Company (www.pingan.cn) and the Hong Kong Exchanges and Clearing Limited (the +"HKEX") (www.hkexnews.hk). This results announcement is prepared in accordance with the +International Financial Reporting Standards. The Company's 2023 Annual Report will be sent out +to the H shareholders of the Company and available for viewing on the websites of the HKEX +(www.hkexnews.hk) and the Company (www.pingan.cn) before late April 2024. +4 +By order of the Board +Ma Mingzhe +Chairman +As at the date of this announcement, the executive directors of the Company are Ma Mingzhe, Xie +Yonglin and Cai Fangfang; the non-executive directors of the Company are Soopakij Chearavanont, +Yang Xiaoping, He Jianfeng, Cai Xun, Yao Jason Bo and Tan Sin Yin; the independent non- +executive directors of the Company are Ng Sing Yip, Chu Yiyun, Liu Hong, Ng Kong Ping Albert, +Jin Li and Wang Guangqian. +Contents +ABOUT US +CORPORATE GOVERNANCE +114 Corporate Governance Report +i +Five-Year Summary +1 +132 +Shenzhen, the PRC, March 21, 2024 +Banking Business +189 +40 +Ping An Milestones +356 +Honors and Awards +357 +Glossary +360 +Corporate Information +Cautionary Statements Regarding Forward-Looking Statements +To the extent any statements made in this Report contain information that is not historical, these statements are essentially forward- +looking. These forward-looking statements include but are not limited to projections, targets, estimates and business plans that the +Company expects or anticipates may or may not occur in the future. Words such as "potential", "estimates”, “expects", "anticipates", +"objective", "intends", "plans", "believes", "will", "may", "should", variations of these words and similar expressions are intended to identify +forward-looking statements. +355 +These forward-looking statements are subject to known and unknown risks and uncertainties that may be general or specific. Readers +should be cautioned that a variety of factors, many of which are beyond the Company's control, affect the performance, operations and +results of the Company, and could cause actual results to differ materially from the expectations expressed in any of the Company's +forward-looking statements. These factors include, but are not limited to, exchange rate fluctuations, market shares, competition, +environmental risks, changes in legal, financial and regulatory frameworks, international economic and financial market conditions and +other risks and factors beyond our control. The forward-looking statements herein do not constitute a material commitment by the +Company to investors, and investors and related persons should maintain an adequate understanding of the risks and should understand +the differences between commitments and forward-looking statements such as plans and forecasts. These and other factors should be +considered carefully; readers should not place undue reliance on the Company's forward-looking statements, and should pay attention +to investment risks. In addition, the Company undertakes no obligation to publicly update or revise any forward-looking statement that +is contained in this Report as a result of new information, future events or otherwise. Neither the Company nor any of its employees or +affiliates is responsible for, or is making, any representations concerning the future performance of the Company. +Leveraging Expertise to +Promote Well-being +Ping An, +A treasured brand, a weighty responsibility +Promoting family well-being and national rejuvenation +Initiating modern insurance, seeking reasons for claims on behalf of customers +Delivering one-stop worry-free, time-saving and money-saving experience via +integrated finance +Offering heartwarming financial services with leading digital technologies +Healing the sick, respecting the elderly and caring for the young via healthcare +and elderly care +Ping An, forever entrepreneurial +中国平安 PING AN +110 Prospects of Future Development +Sustainability +92 +Asset Management Business +Consolidated Statement of Comprehensive +Income +44 +Technology Business +190 +Consolidated Statement of Financial Position +48 +Integrated Finance +192 +56 +Healthcare and Elderlycare as a New Driver +193 +of Value Growth +Consolidated Statement of Changes in Equity +Consolidated Statement of Cash Flows +194 Notes to Consolidated Financial Statements +60 +Analysis of Embedded Value +72 +Liquidity and Capital Resources +78 +Risk Management +OTHER INFORMATION +Rushing to aid disaster relief and settle claims amid rainstorms and cold waves +PING AN +219.7 +241.8 +Financial Results of the Group +Dividend Per Share (1) (in RMB) +2.38 +2021 +2.42 +2.43(2) +2022 +2023 +Operating ROE of Life and Health Insurance +Business Performance at a Glance +Business (3) (%) +2021 +37.3 +32.1 +2022 +Auto Insurance Combined Ratio (%) +98.9 +96.6 +Operating Profit Attributable to Shareholders of +the Parent Company (3) (in RMB million) +147,961 +32.3 +2021 +ABOUT US +Ping An Insurance (Group) Company of China, Ltd. +144.82 +142.09 +N/A +N/A +Notes: (1) The Company lowered the long-run investment return assumption to 4.5% in 2023, and retrospectively adjusted data for 2022 as +per the adjusted investment return assumption. +(2) The Company prudently lowered the embedded value ("EV") long-run investment return assumption of the life and health +insurance business ("Life & Health" or "L&H") to 4.5% and the risk discount rate to 9.5% in 2023 in view of the macroeconomic +environment and the long-run trend of interest rates. NBV for 2022 and earlier periods is computed based on a 5% long-run +investment return assumption and an 11% risk discount rate. Based on the end-2022 assumptions and model, NBV for 2023 +amounted to RMB39,262 million, up 36.2% on a like-for-like basis. +(3) The Company has implemented IFRS 17 Insurance Contracts since the accounting year beginning on January 1, 2023, and +retrospectively adjusted financial statements for the comparative period. +i +Introduction +1 +Ping An strives to become a world-leading integrated +financial, healthcare and elderlycare services provider. +Ping An actively responds to China's 14th Five-Year Plan, +focuses on core financial businesses under a people- +centered approach, and strengthens the insurance protection. +function to serve the real economy and support national +strategies including "Digital China" and "Healthy China." +Ping An develops TechĔin, green finance, inclusive finance, +pension finance, and digital finance. Ping An also develops. +the "integrated finance + healthcare and elderlycare" service +framework to provide professional "financial advisory, family +doctor, and elderlycare concierge" services. Ping An advances +comprehensive digital transformation to pursue high-quality +business development and improve the quality and efficiency +of financial businesses. Moreover, Ping An accelerates +ecosystem development to "empower financial services with +technologies, empower financial services with ecosystems, and +advance development with technologies." Remaining customer +needs-oriented, Ping An continuously develops its integrated +finance model of "one customer, multiple products, and one- +stop services" under the people-centered philosophy. Ping +An provides diverse products and convenient services to 232 +million retail customers under the "worry-free, time-saving, +and money-saving" value proposition. +Integrated Financial, Healthcare and +Elderlycare Services Provider +Integrated Finance +Financial adviser +One customer, multiple products, +and one-stop services +Healthcare and Elderlycare +Family doctors and elderlycare concierges +Industry standards, central +procurement, and service supervision +Technological Empowerment +Empowering financial services with technologies, empowering financial services +with ecosystems, and advancing development with technologies +Annual Report 2023 +World-leading +146,895 +2022 +117,989 +2021 +2022 +2023 +The Company prudently lowered the EV long-run +investment return assumption of Life & Health to 4.5% +and the risk discount rate to 9.5% in 2023 in view of the +macroeconomic environment and the long-run trend +of interest rates. NBV for 2022 and earlier periods is +computed based on a 5% long-run investment return +assumption and an 11% risk discount rate. Based on the +end-2022 assumptions and model, NBV for 2023 amounted +to RMB39,262 million, up 36.2% on a like-for-like basis. +For 2023, auto insurance combined ratio excluding impacts +of natural disasters is 96.6%. +Ping An Insurance (Group) Company of China, Ltd. +Business Highlights +1 +2 +3 +1.02 +5 +Cash dividend increased for 12 consecutive +years. Attaching importance to shareholder +returns, Ping An plans to pay a final dividend +of RMB1.50 per share in cash for 2023. Full- +year cash dividend is RMB2.43 per share, +up 0.4% year on year. Cash dividend payout +ratio based on operating profit attributable +to shareholders of the parent company is +37.3%, with total dividend increasing for 12 +consecutive years. +Life & Health achieved steady business +development, enhanced comprehensive +strength in channels, and delivered +significant results in high-quality +development. Life & Health NBV grew 36.2% +like for like driven by a 40.3% rise in agent +channel NBV due to an 89.5% increase in NBV +per agent and continued strong momentum +in the newly reformed bancassurance channel +where NBV climbed 77.7% in 2023. Based on +the latest assumptions including the return on +investment and the risk discount rate, NBV +of L&H amounted to RMB31,080 million. The +13-month persistency ratio rose 2.5 pps year +on year. +Ping An P&C maintained good business +quality with steady revenue growth. Ping +An P&C's insurance revenue rose 6.5% +year on year to RMB313,458 million in 2023. +Overall combined ratio excluding guarantee +insurance was 98.4%. Auto insurance +combined ratio was 97.7%, better than the +market average, or 96.6% excluding the +impacts of natural disasters. Moreover, Ping +An P&C actively settled disaster insurance +claims to fulfill its social responsibilities. +Ping An delivered excellent results in +insurance funds investment. In a complex +and volatile market environment, Ping An's +insurance funds investment portfolio achieved +a comprehensive investment yield of 3.6% in +2023, up by 0.9 pps year on year. The portfolio +achieved a 5.2% average net investment +yield and a 5.4% average comprehensive +investment yield over the past decade, higher +than the EV long-run investment return +assumption. +Annual Report 2023 +Ping An Bank maintained steady business +performance and adequate risk provisions. +Net profit increased 2.1% year on year to +RMB46,455 million in 2023. Non-performing +loan ratio was 1.06% and provision coverage +ratio was 277.63% as of December 31, 2023. +Ping An continued to develop its integrated +finance model. Retail customers increased to +232 million as of December 31, 2023; 25.3% of +them held four or more contracts within the +Group, with a retention rate of 97.7%. +Ping An continued to implement its +healthcare and elderlycare ecosystem +strategy, empowering its core businesses +with differential advantages. By integrating +providers, Ping An partnered with all top 100 +hospitals and 3A hospitals, and accumulated +about 50,000 in-house doctors and contracted +external doctors in China as of December 31, +2023. Ping An partnered with approximately +230,000 pharmacies as of December 31, 2023, +up by nearly 6,000 from the beginning of +2023. Customers entitled to service benefits +in the healthcare and elderlycare ecosystem +accounted for over 73% of Ping An Life's NBV +in 2023. +Ping An actively fulfilled its social +Ping An achieved steady development of +core businesses. The Group's operating profit +attributable to shareholders of the parent +company reached RMB117,989 million in 2023. +Three core businesses, namely Life & Health, +property and casualty insurance, and banking, +remained steady, generating RMB140,913 +million in operating profit attributable to +shareholders of the parent company, slightly +down 2.8% year on year. +1.06 +1.05 +(5) +2023 +New Business Value of Life and Health Insurance +Business (4) (in RMB million) +37,898 +31,080 +28,820 +2023 +2021 +2022 +2023 +Non-performing Loan Ratio of Banking Business (%) +97.7(5) +2021 +2022 +2023 +(1) +(2) +Dividend per share refers to the cash dividend per share, +including the interim dividend and the final dividend. +This includes a final dividend of RMB1.50 per share pending +approval at the 2023 Annual General Meeting. +(4) +(3) +The Company lowered the long-run investment return +assumption to 4.5% in 2023, and retrospectively adjusted +data for 2022 as per the adjusted investment return +assumption. +2 Annual Report 2023 +147.13 +230.4 +and elderlycare ecosystem (in million) +42.34 +619.24 +278.4 +241.4 +259.2 +Net profit +46,455 +45,516 +36,336 +28,928 +28,195 +220.0 +Net interest margin (%) +2.75 +2.79 +2.88 +2.95 +Cost-to-income ratio (%) +27.90 +27.45 +28.30 +29.11 +2.38 +29.61 +207.8 +98.2 +231.6 +PROPERTY AND CASUALTY INSURANCE BUSINESS +Net profit +Combined ratio (%) +Auto insurance combined ratio (%) +Comprehensive solvency margin ratio (%) +BANKING BUSINESS +8,958 +10,112 +97.2 +16,192 +22,808 +100.7 +99.6 +98.0 +99.1 +96.4 +97.7 +96.6 +98.9 +16,159 +Non-performing loan ratio (%) +1.06 +1.05 +6,697 +9,448 +8,221 +4,661 +ELDERLYCARE +Number of retail customers (in million) +231.57 +Number of contracts per customer (contract) +2.95 +2,980 +226.64 +2.97 +213.44 +2.81 +198.31 +2.67 +Number of customers holding ≥4 contracts within the +Group (in million) +58.56 +Operating profit per customer(1) (in RMB) +497.64 +59.12 +579.54 +55.64 +585.81 +50.69 +576.17 +221.91 +2.91 +INTEGRATED FINANCE, HEALTHCARE AND +Operating profit +TECHNOLOGY BUSINESS +1.02 +1.18 +1.65 +Provision coverage ratio (%) +277.63 +290.28 +288.42 +Core tier 1 capital adequacy ratio (%) +9.22 +8.64 +8.60 +201.40 +8.69 +183.12 +9.11 +ASSET MANAGEMENT BUSINESS +Net profit +(19,522) +3,803 +13,952 +12,292 +10,415 +Number of retail customers who used our healthcare +Introduction +Hong Kong Exchanges and Clearing Limited and The Stock Exchange of Hong Kong Limited take no responsibility for the contents +economy. Ping An cumulatively invested over +RMB8.77 trillion as of December 31, 2023 to +bolster the real economy. Green investment +of insurance funds and green loan balance +totaled RMB128,568 million and RMB146,345 +million respectively as of December 31, 2023. +Green insurance premium income amounted +to RMB37,296 million in 2023. Ping An has +provided RMB117,882 million for poverty +alleviation and industrial vitalization since +the launch of "Ping An Rural Communities +Support." Ping An maintained "A" in MSCI +ESG Ratings in 2023, remaining No.1 in the +multi-line insurance and brokerage industry in +the Asia-Pacific region. +Ping An Insurance (Group) Company of China, Ltd. 5 +ABOUT US +Chairman's Statement +Ping An seizes growth opportunities via forward- +looking business models. Ping An is committed +to becoming a world-leading integrated financial, +healthcare and elderly care services provider. Over +the past three decades, Ping An has unswervingly +pursued integrated finance, which has become a +core driver of the Group's operating profit. +Ping An continuously advances its integrated +finance strategy. Upholding a people-centered +approach to financial services, Ping An focused on +core integrated financial businesses and optimized +business portfolios in 2023. Ping An deepened +engagement with retail customers and developed +customer groups under a customer needs- +oriented business philosophy. Ping An continuously +developed its integrated finance model of "one +customer, multiple products, and one-stop services." +Ping An leveraged technologies and compliant data +analytics to gain precise insights into customer +needs. Ping An built a brand of heartwarming +financial services by delivering "worry-free, time- +saving, and money-saving" customer experience via +one-stop, multi-channel integrated finance solutions. +Moreover, Ping An matched products with scenarios +and empowered business growth through financial +integrated accounts by leveraging data, products, +benefits and an intelligent marketing services +platform. +Life & Health achieved steady business +development, enhanced comprehensive strength +in channels, and delivered significant results in +high-quality development. Life & Health NBV grew +36.2% like for like driven by a 40.3% rise in agent +channel NBV due to an 89.5% increase in NBV per +agent and continued strong momentum in the +newly reformed bancassurance channel where +NBV climbed 77.7% in 2023. Based on the latest +assumptions including the return on investment +and the risk discount rate, Life & Health NBV +amounted to RMB31,080 million in 2023. The 13-month +persistency ratio rose 2.5 pps year on year. +Annual Report 2023 +Ping An P&C maintained good business quality +with steady revenue growth. Ping An P&C's +insurance revenue rose 6.5% year on year to +RMB313,458 million in 2023. Overall combined ratio +excluding guarantee insurance was 98.4%. Auto +insurance combined ratio was 97.7%, better than the +market average, or 96.6% excluding the impacts of +natural disasters. Ping An P&C has been honored as +"No.1 Brand" in China's auto insurance and property +and casualty insurance markets by the Ministry +of Industry and Information Technology for 13 +consecutive years. +a 5.4% average comprehensive investment yield +over the past decade, higher than the EV long-run +investment return assumption. +Ping An Bank maintained steady business +performance and adequate risk provisions. Net +profit increased 2.1% year on year to RMB46,455 +million in 2023. Non-performing loan ratio was 1.06% +and provision coverage ratio was 277.63% as of +December 31, 2023. +6 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +of this announcement, make no representation as to its accuracy or completeness and expressly disclaim any liability whatsoever for +any loss howsoever arising from or in reliance upon the whole or any part of the contents of this announcement. +Ping An delivered excellent results in insurance +funds investment. In a complex and volatile market +environment, Ping An's insurance funds investment +portfolio achieved a comprehensive investment yield +of 3.6% in 2023, up 0.9 pps year on year. The portfolio +achieved a 5.2% average net investment yield and +Ping An's first rescue team reached a disaster-hit area for rescue +and claim settlement at 3:00 a.m. on December 19, 2023 after an +earthquake jolted Jishishan, Gansu Province on December 18, 2023. +10 +Only with secure families can there be a +prosperous country. The Chinese economy is +transitioning from a stage of high-speed growth +to a stage of high-quality development. Consumer +demands for wealth preservation and growth, health +and longevity services, and premium elderlycare +are increasing as personal wealth accumulates and +population aging accelerates. However, three major +industries, i.e. finance, healthcare and elderlycare, +are all facing conflicts between growing consumer +demands and challenges including supply-demand +imbalances, a lack of standards, and uneven service +levels. Only by protecting the weak, healing the sick, +respecting the elderly and caring for the young can +we secure family and community well-being. +Remaining true to its original aspiration, Ping An +leverages expertise to promote the well-being +of every family. We believe only those companies +that can effectively tackle industry challenges, +meet market demands, and help people fulfill their +aspirations will stand out from fierce competition. +After 35 years of development, Ping An is uniquely +positioned in industries thanks to its leading +competitive advantages. Under a clear "integrated +finance healthcare and elderlycare" strategy, +Ping An has established five major advantages, +namely its business models, customer base, sales +networks, cutting-edge technologies, and brand +reputation. With these advantages, Ping An is +strongly poised to simultaneously seize new growth +opportunities in the highly promising financial, +healthcare and elderlycare industries within the +coming decade. +Ping An Insurance (Group) Company of China, Ltd. 3 +ABOUT US +Chairman's Statement +As the old saying goes, "Ping An (well-being) is +worth tons of gold.” In our eyes, promoting well- +being is our deep-rooted responsibility. Ping An is +not only our name, but also our customers' trust and +our weighty responsibility. The Chinese character of +Ping (), with a balanced structure, represents our +lofty ideal of peace for all. The Chinese character of +An (), with a "lady” (X) sitting peacefully under +a "roof"(), undisturbed by external rainstorms or +internal disputes, represents our pursuit of peace +and security. Since Ping An was founded in 1988, +it has been our vision and aspiration to promote +the prosperous and contented lives of families, +prosperity and vitalization of the nation, and +enduring peace and security of the country. +2023 is the first year to comprehensively implement +the spirit of the 20th National Congress of the +Communist Party of China (the "CPC"), a crucial +year to carry out the 14th Five-Year Plan, and a +year of post-pandemic recovery. China's economy +and consumption growth still faced challenges as +capital markets fluctuated significantly, credit risk +heightened, and risks in the real estate industry +were still being mitigated. Ping An delivered steady, +resilient business results despite external market +pressures, internal operational challenges, and the +persistent impact of a three-year pandemic thanks +to employees' and agents' hard work, customers' +and shareholders' trust, and society's support. The +Group achieved RMB117,989 million in operating +profit attributable to shareholders of the parent +company, including RMB140,913 million from three +core businesses, namely Life & Health, property +and casualty insurance, and banking. Life & Health's +NBV increased 36.2% on a like-for-like basis. +Attaching importance to shareholder returns, Ping +An continues to increase cash dividends despite +pressure on performance. Full-year cash dividend +for 2023 is RMB2.43 per share, up 0.4% year on year. +Cash dividend payout ratio based on operating +profit attributable to shareholders of the parent +company is 37.3%, with total dividend increasing +for 12 consecutive years, showing Ping An's strong +confidence in its long-term growth prospect. +Ping An leverages its expertise to promote the +well-being of every family. +Ping An focused on serving the real economy, +national strategies, and people's livelihoods via +its core financial businesses throughout 2023. Ping +An cumulatively invested over RMB8.77 trillion as of +December 31, 2023 to bolster the real economy. The +investments cover China's major projects including +energy, transportation, and water conservancy. +Ping An P&C provided over 1,500 key engineering +projects across the country with over RMB3.9 +trillion worth of insurance coverage, and supported +national strategic initiatives including the Belt +and Road Initiative and the development of the +Guangdong-Hong Kong-Macao Greater Bay Area. +Moreover, Ping An supports agriculture, rural areas +and farmers with financial resources by cumulatively +investing RMB117,882 million for poverty alleviation +and industrial vitalization since the launch of +"Ping An Rural Communities Support.” We helped +market artemisia selengensis from Funan County, +Anhui Province, and ear-tagged 200,000 yaks in Biru +County, Xizang Autonomous Region. +4 Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +CHE +Ping An made every effort to develop inclusive +finance and pension finance under a people- +centered approach throughout 2023. Ping An +Bank provided about RMB572.1 billion in loans for +1,032.2 thousand small and micro-business owners +as of December 31, 2023. Ping An P&C provided 2.29 +million small and micro-enterprises with RMB200 +trillion worth of insurance coverage in 2023 via "Qi +Ye An Xin Bao," a customized employer liability +insurance product. Ping An P&C supported delivery +riders by providing these hard-working new urban +citizens with dedicated insurance coverage about +650 thousand times per day on average, totaling +RMB422.5 billion in 43 regions across China in 2023. +Ping An has rolled out 580 ten-dimensional home- +based elderlycare service benefits in 54 cities across +China, with over 80,000 customers entitled to such +benefits, making the elderly comfortable and their +children worry-free. +Ping An fulfilled its responsibility to protect +people's lives and property by giving full play to +insurance as a "stabilizer” and responding rapidly +to extreme natural disasters throughout 2023. +Ping An was on the front line of disaster relief amid +rainstorms and floods in Beijing, Tianjin and Hebei, +cold waves and blizzards in Northeast China, and +earthquakes in Jishishan, Gansu. Ping An paid about +RMB2.9 billion in disaster insurance claims in 2023. +Moreover, Ping An rushed to support earthquake- +hit areas in Gansu and Qinghai by donating RMB10 +million and delivering much-needed supplies and +"warmth" to the affected people. +Ping An provides strong financial support for Baihetan Hydropower +Station. +Ping An further increased its brand value. +In 2023, Ping An ranked 33rd in the Fortune +Global 500 list (1st among global insurers +again and 5th among global financial services +companies), 9th in the Fortune China 500 +list, 16th in the Forbes Global 2000 list, and +1st in the Brand Finance Insurance 100 list in +relation to global insurance brand value for +the 7th consecutive year. +ESG Risk Management +Member companies +Group +and Management +ESG Organization +Ping An deeply integrates the core theories and +standards of ESG into the Group's risk management, +and supplements the comprehensive risk management +with ESG risk management requirements to ensure +sustainable long-term business development. +Coordinating sustainability +work within and outside +the Group +Ping An Group's ESG practice matrix +Insurance +Investment +Banking +Technology +companies +A matrix +responsible for +ESG practices +Dual control by the Group +and its member companies +& PR Office +Sustainability Governance Structure +ESG Integration with Risk +Management +Annual Report 2023 +Centralized ESG +Collaboration and Management +208.0% +194.7% +207.8% +50 bps decline in current interest +rates +156.8% +95.2% +171.1% +203.3% +Ping An Insurance (Group) Company of China, Ltd. +Branding Board HR Finance Planning Management Control Procurement Others +Note: (1) The TCFD was established in 2015 by the Financial +Stability Board at the request of the Group of 20. The +TCFD is dedicated to providing investors, lenders and +insurers with the information they need to properly +assess and price climate-related risks and opportunities. +Moreover, Ping An includes climate change-related +risks in its risk management, focusing on the impact +of climate change on the Company's business. As +suggested by the Task Force on Climate-related +Financial Disclosures (the "TCFD") (¹), Ping An has +developed a risk identification framework for climate +change-related risks, and uses risk identification +results as the basis for insurance and investment +screening to reduce risks associated with climate +change. +AI-ESG smart +management platform +ESG management rules +Market risk +Credit risk +Operational risk +Strategic risk +Reputation risk +Liquidity risk +Insurance risk +Asset Internal +Sustainable Development Committee +ESG Task Forces (CSR/IR/PR/Group Functional Representatives) +Sustainability +96 +90 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 95 +Annual Report 2023 +Ping An is deeply involved in the formulation of industry sustainability standards such as the Guidelines +for Environmental, Social and Governance Information Disclosure of Insurance Institutions and the Green +Insurance Classification Guidelines. +Ping An actively participates in sustainability-related initiatives and organizations, including the United +Nations Environment Programme Finance Initiative (the "UNEP FI"), the Principles for Sustainable Insurance +(the "PSI"), the Green Investment Principles (the "GIP") for the Belt and Road, and the Principles for +Responsible Investment (the "PRI"), to promote cooperation in sustainability. +All of Ping An's employees received incorruptibility and anti-corruption education. +Ping An ensures transparent and compliant business operations by improving policies and procedures. +Ping An promotes the discipline of "dare not, cannot, and do not want to commit corruption" in discipline +inspection and supervision by implementing robust internal controls and developing an incorruptibility +culture. +Ping An helps Shenzhen build the world's first "International Mangrove Center" and provides financial +services for comprehensive mangrove protection. +Ping An preserves biodiversity by actively carrying out charitable activities to protect endangered animals. +Ping An channels funds into eco-friendly projects by incorporating biodiversity-related risks into investment +and financing processes. +Ping An plans to support mariculture carbon sink trading to increase fishermen's "blue income" and support +the sustainable development of the fishing industry. +Ping An helps fishery enterprises and fishermen to better cope with natural disasters and ecological +accidents by actively exploring ocean carbon sink insurance and providing risk protection for ocean carbon +sink resources in industries including seagrass beds and algae/shellfish farming. +The Group's per capita operational carbon emissions amounted to 1.35 tons of carbon dioxide equivalent in +2023. +Sustainable Development Management +Group Functional Units +Sustainability-related Strategic Planning +Sustainable development is Ping An's development +strategy as well as the basis for maximizing the +Company's long-term value. Based on sustainability- +related planning, Ping An carried out related work +around 13 key initiatives in an orderly manner, and +completed the work review for 2023. +Having integrated sustainability into its development +strategy, Ping An builds and practices a rational, +professional corporate sustainability management +framework and a clear, transparent ESG governance +structure. In this way, Ping An continuously instructs +all the functional centers and member companies +of the Group to systematically enhance corporate +governance and business sustainability. Ping An +Group's sustainability governance structure comprises +the following four levels: +Group ESG Office +Group Executive Committee +in charge of the Company's +sustainability-related +strategic planning, risk +management, policy +making, performance +review and so on +Responsible for practice +management of green +finance, rural vitalization +and other key ESG +initiatives, external +communications for the +Company's sustainability +issues and so on +Overseeing all ESG issues, +169.4% +Strategy and Investment Committee +Board of Directors +Practice +Execution +Management +Strategy +Practice: A matrix consisting of the Group's +various functional units and member companies is +responsible for ESG practices. +Execution: The Group ESG Office and the Group's +various functional centers act as execution task +forces to coordinate sustainability work within and +outside the Group. +Management: The Sustainable Development +Committee under the Group Executive Committee +supervises the practice management of green +finance, rural vitalization and other key ESG +initiatives, external communications for the +Company's sustainability issues and so on. +Strategy: The Board of Directors and its Strategy +and Investment Committee oversee all ESG issues, +in charge of the Company's sustainability-related +strategic planning, risk management, policy making, +performance review and so on. +Sustainability Governance Structure +105.0% +Test results showing the impacts of declines in interest rates and equity assets on solvency margin ratios of +Ping An Group, Ping An Life, and Ping An P&C as at December 31, 2023 are disclosed below: +Base case +The Group is an integrated financial service group +authorized by the State Council to engage in +separate operations under a listed holding group +subject to separate regulation. While focusing +on core financial businesses, the Group improves +its overall specialized capabilities and market +competitiveness through its diversified business +presence in non-insurance sectors to effectively +promote its core financial businesses. The Group +strictly manages its non-insurance member +companies' strategic planning processes, and +regularly evaluates and adjusts its diversification +strategy. +For equity investments in non-insurance sectors, +the Group conducts overall management and has +developed uniform investment rules, standards and +limits, established investment decision-making and +risk management processes as well as investment +review, evaluation and reporting processes, and set +up mechanisms for management before, during and +after investment deals. Moreover, the Group tracks +and analyzes its investments to evaluate investment +targets and the risk-return profiles of various +businesses on a regular basis. +All the non-insurance member companies of +the Group engage in specialized operations +independently, and are supervised by their +corresponding regulators. Through corporate +governance and internal mechanisms, the Group +ensures that all the non-insurance member +companies are segregated from the insurance +member companies in terms of assets and liquidity. +SOLVENCY MANAGEMENT +The CBIRC released the C-ROSS Phase II at the +end of December 2021, aiming to prompt insurers +to focus on insurance protection and core financial +businesses, better serve the real economy, prevent +and mitigate risks in the insurance industry, and +accelerate opening-up of the financial sector. The +C-ROSS Phase II will make solvency regulation more +rational, effective, and comprehensive. Insurers +have implemented the C-ROSS Phase II since 2022. +Insurers more exposed to the C-ROSS Phase II are +allowed to implement some of the regulatory rules +in stages and implement all of them by 2025. +Non-insurance risk refers to the impact of the +business activities of non-insurance member +companies on the solvency of the Company and its +insurance member companies. +Being risk-oriented, the C-ROSS Phase II is +intended to strengthen insurers' asset quality, +optimize insurers' asset-liability management, and +comprehensively calibrate risk factors to reflect +insurers' risk dynamics in time. The Group's and +its insurance subsidiaries' core and comprehensive +solvency margin ratios have declined to some extent +due to implementation of the C-ROSS Phase II, but +are still above regulatory requirements. +In accordance with qualitative regulatory +requirements, namely the second pillar of C-ROSS, +the CBIRC conducts a Solvency Aligned Risk +Management Requirements and Assessment +("SARMRA") of an insurer's solvency risk +management capability, and links the SARMRA +result with the insurer's minimum capital for risk +control to adjust the minimum capital requirement +based on the first pillar. +The CBIRC conducted the first SARMRA of Ping +An Group in 2022 and released the SARMRA score +in April 2023. The Group's SARMRA score was +81.53, allowing its minimum capital requirement to +decrease by RMB12,590 million as of December 31, +2023. +The CBIRC conducted a SARMRA of Ping An +Life in 2022. Ping An Life's SARMRA score was +84.03, allowing its minimum capital requirement to +decrease by RMB4,544 million as of December 31, +2023. +Ping An P&C's SARMRA score was 85.06 for 2021 and +the result still applies because Ping An P&C was not +required by regulators to take a SARMRA in 2022 +and 2023, allowing its minimum capital requirement +to decrease by RMB1,290 million as of December 31, +2023. +90 +Annual Report 2023 +Solvency risk measurement is more prudential +and rational under the C-ROSS Phase II, with a +positive impact on the Group's overall solvency +margin assessment and management. Moreover, +the C-ROSS Phase II has tightened management +requirements for insurance group-specific risks, +which means higher requirements for the Group's +solvency risk management. +2.4 Non-insurance Risk +Risk Management +89 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +Supervisory Committee, and the senior management +exercise their rights and perform their obligations +in accordance with the Articles of Association. The +Group engages in no specific business activity, +while its member companies engage in various +businesses including insurance, banking, asset +management and technology. The Group manages +its member companies through shareholding, but +neither participates in nor intervenes in the member +companies' routine business. The Group and its +member companies have clearly defined roles and +responsibilities of their respective functions, and +each performs its own duties and responsibilities. +There is no overlap, lack, or overconcentration +of powers and responsibilities. The Group has a +robust governance structure and a transparent +management structure. The Group bans cross- +shareholding and illegal subscription for capital +instruments. +2.3 Concentration Risk +The Group's concentration risk refers to the risk +that member companies' single or combined risks, +when aggregated at the Group level, may directly +or indirectly threaten the Group's solvency position. +The Group manages concentration risks from the +perspectives of counterparties, investment assets, +industries, regions, customers, and businesses. +To manage the concentration risk from the +perspectives of counterparties, the Group has +followed the principle of reasonably controlling the +concentration risk of counterparties. The Group +has specified a set of risk limits for counterparties +after considering the risk profiles of counterparties +and the appetite and tolerance of the Group. The +Group's set of risk limits cover counterparties in its +investment and financing businesses. For a group +of corporations and public institutions or interbank +customers with control relationships among them, +the Group includes them in the same group, and +implements unified and combined concentration +limit management. Moreover, by adopting advanced +technology, the Group has been improving the +breadth and depth of the concentration risk +management, increasing its monitoring frequency +effectively, and warning against counterparties with +higher concentration risks promptly. +To manage the concentration risk in investment +assets, the Group has followed the principle of +reasonably controlling the concentration risk in +investment assets. The Group has set concentration +risk limits for different asset classes and formed a +concentration risk limit system for investment assets +based on reasonable classification of investment +assets. Moreover, the Group has regularly reviewed +the concentration risk posed by investment +assets at the member company level to prevent +any solvency risk and liquidity risk arising from +overconcentration of investments in certain asset +classes after consolidation. +To manage the concentration risk in industries, +the Group has established industry-specific +concentration risk limits based on the principle +of reasonably controlling the concentration risk +in industries. Moreover, the Group develops the +high-risk industry management plans based on its +macroeconomic and industry analysis every year to +exercise total controls over high-risk industries and +optimize the portfolio. +To manage the concentration risk in regions, the +insurance member companies have set upper limits +for the proportions of overseas investments and +emerging market investments with insurance funds +in accordance with the CBIRC's requirements for the +management of regional concentration risk. +To manage the concentration risk in customers, the +Group evaluates, analyzes, monitors and reports the +overall customer concentration in accordance with +the CBIRC's requirements for the management of +customer concentration risk. In this way, the Group +prevents risks caused by the overconcentration of +the Group's revenue from a single customer or the +same group of customers, to avoid impact on the +stability and quality of the Group's business. +To manage the concentration risk in businesses, the +Group evaluates, analyzes, monitors and reports the +concentration of its businesses in accordance with +the CBIRC's requirements for the management of +concentration risk in the group's insurance and non- +insurance businesses. Regarding the concentration +of insurance business, the Group has enhanced +the concentration management of the insurance +business, the framework of concentration risk limits +for reinsurance counterparties, and the framework +for risk monitoring, analysis, reporting and warning. +Regarding the concentration of non-insurance +businesses, the Group has analyzed the structures +and risk profiles of non-insurance businesses, +specified the concentration risk indicators to be +monitored, and included such indicators in the +routine risk management framework. The Group has +effectively prevented the concentration risk through +regular evaluation, monitoring, and warning of the +concentration risk in insurance and non-insurance +businesses. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Firstly, legal-entity firewalls. The Group and its +member companies have robust governance +structures. The Group itself engages in no +specific business activity. The Group manages +its member companies through shareholding, +but neither participates in nor intervenes in +the member companies' routine business. The +member companies carry out business activities +independently, and are supervised by their +corresponding regulators. +MANAGEMENT DISCUSSION AND ANALYSIS +The Group manages its solvency through the +following mechanisms and processes: +823,985 +819,568 +Core solvency margin ratio (%) +Comprehensive solvency margin +ratio (%) +160.3 +166.4 +208.0 +217.6 +Notes: (1) Core solvency margin ratio = core capital / minimum +capital. Comprehensive solvency margin ratio = actual +capital minimum capital. +(2) The regulatory minimum requirements for the core +solvency margin ratio and comprehensive solvency +margin ratio are 50% and 100% respectively. +Ping An upgraded its "1 + N" carbon account system, and launched a carbon account platform accessible to +all employees. +Core solvency margin ratio +Comprehensive solvency margin ratio +December 31, 2023 +Ping An Group Ping An Life Ping An P&C Ping An Group Ping An Life Ping An P&C +Minimum capital +160.3% +1,783,772 +1,363,413 +The impacts on solvency must be evaluated +when the Group develops key initiatives +including strategies, business plans, investment +decisions, and dividend distribution plans; +The solvency target is a key indicator for +the Company's risk management, and an +emergency reporting and response mechanism +is in place for significant changes in the +solvency level to ensure the solvency is +maintained at an appropriate level; +The Group enhances risk appraisal and +evaluation mechanisms by including solvency +indicators in performance appraisal to +strengthen risk control; +The Group adopts a prudent asset and liability +management policy, constantly enhances asset +quality and business operations, strengthens +capital management, and focuses on capital +requirements arising from rapid business +growth; +The Group conducts solvency assessments and +dynamic solvency tests on a regular basis, and +closely monitors changes in solvency; and +The Group conducts sensitivity and scenario +stress testing to issue warnings about potential +changes in solvency. +The Group's solvency margin ratios met the +regulatory requirements as of December 31, 2023. +Below are the details: +(in RMB million) +Core capital +Actual capital +2023 +December 31, December 31, +2022 +1,320,654 +1,714,110 +Ping An continuously advances its green finance initiative and explores innovative practices in green +insurance, green investment, and green loans to support China's transformation toward a green economy +and upgrade of industry chains. +Partnerships +Ping An promotes sustainable lifestyles by launching personal carbon accounts and raising customers' and +employees' awareness about low-carbon consumption. +• +• +• +• +. +Ping An's key contributions +• +EQUALITY +Quality Education +QUALITY +EDUCATION +Good Health +and Well-being +AND WELL-BEING +GOOD HEALTH +Zero Hunger +GENDER +• +• +• +AND SANITATION +CLEAN WATER +Gender Equality +Ping An continues the "Mom's Needlework" public welfare program to help rural women start businesses +and increase income. +Ping An opposes gender discrimination and builds a diverse, equitable and inclusive workplace. +Ping An fully respects and protects employees' rights and interests. +Ping An has carried out the "Ping An Inspiration Program" for 20 consecutive years to sponsor college +students in conducting social research projects and developing hands-on skills. +Through its long-term commitment to charitable education programs, Ping An conducts five charitable +education projects and bridges the gap between urban and rural education resources to create a fair +education environment. +Ping An advances "insurance + healthcare" and upgrades Ping An Zhen Xiang RUN to provide services +including family doctors, health management plans, health monitoring, and chronic disease prevention and +control. +Ping An focuses on corporate wellness, and provides society with high-quality healthcare services. +Ping An continuously advances healthtech R&D and has built a proprietary Al-assisted consultation and +treatment system to enhance management efficiency and satisfy people's healthcare needs. +Ping An provides agricultural risk protection and financial support through innovative products and services +including agricultural insurance and agricultural loans to facilitate sustainable agricultural development. +Ping An diversifies agricultural insurance offerings, innovates farmland protection approaches, and explores +marine ranching protection to help safeguard food security, support rural vitalization, and build China into +an agricultural powerhouse. +Ping An has launched Rural Vitalization Carbon Neutrality Service Alliance, working with various parties to +provide financial services as new momentum for rural vitalization. +Ping An provides a series of products and fast-track services dedicated to new urban citizens, including +insurance, wealth management, financing and elderlycare. +In active response to the national call for rural vitalization, Ping An consolidates and expands the +achievements of poverty alleviation, and continuously advances "Ping An Rural Communities Support." +Ping An develops inclusive insurance products for small and micro-enterprises, agricultural workers, and +groups with special needs. +• +555 +ZERO +HUNGER +No Poverty +POVERTY +PHILOSOPHY AND MANAGEMENT OF +SUSTAINABLE DEVELOPMENT +Ping An promotes rural vitalization and supports industries, healthcare, +and education through "Ping An Rural Communities Support." Ping An +has provided RMB117,882 million for poverty alleviation and industrial +vitalization since 2018. +Ping An actively contributes to China's carbon peak and neutrality goals by +upgrading its green finance initiative. Ping An supports China's transformation +toward a green economy and upgrade of industry chains by leveraging the +Group's integrated finance advantages and green finance. Ping An's green +investment of insurance funds totaled RMB128,568 million, and green loan +balance reached RMB146,345 million as of December 31, 2023. Green insurance +premium income totaled RMB37,296 million in 2023. +Ping An focuses on serving the real economy, and continuously improves +the quality and efficiency of services for the real economy. Ping An +cumulatively invested over RMB8.77 trillion as of December 31, 2023 to +bolster the real economy. +Sustainability +91 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +205.9% +187.7% +203.9% +167.3% +94.9% +155.0% +10% decrease in fair value of equity +assets +Sustainability Philosophy +Clean Water +and Sanitation +Ping An's sustainable development goals are to +meet people's aspiration for a better life, support +the economic and social transformation toward +sustainability, and achieve balanced, high-quality +and sustainable long-term development of the +Company. Through full communication and +cooperation with stakeholders, the Company aims +to accommodate interests and maximize value +for all stakeholders. Specifically, the Company +creates value for: (1) customers by practicing +the philosophy of "service first and integrity +guaranteed"; (2) employees by providing them with +career plans for prosperous and contented lives; +(3) shareholders by delivering stable returns and +asset appreciation; and (4) society by giving back to +society and developing the country. +Ping An pays close attention to the current situation +and trend of sustainable development, and maintains +communication with stakeholders through multiple +channels. In combination with its objectives and +business, Ping An dynamically analyzes and +identifies key initiatives for sustainable development, +formulates action plans accordingly, and actively +implements them. Ping An discloses information +and communicates with stakeholders in an efficient +and high-quality manner to form a closed loop of +"communication, analysis, action and disclosure." +SDGs +Ping An aligns and integrates the key areas of its business development with the United Nations +Sustainable Development Goals (“SDGs”), and actively pursues the global SDGs. +United Nations Sustainable Development Goals and Outcomes +Sustainability +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 93 +biodiversity. +In respect of environmental value, Ping An seizes +opportunities from low-carbon development and +transformation to contribute to China's carbon +peak and neutrality goals while realizing its own +green development. Committed to building an +environment-friendly business ecosystem, Ping +An leverages its integrated finance advantages +to develop green finance, employs leading +technologies to enable environmental protection +and governance, and attaches importance to +In respect of social value, Ping An pursues high- +quality development by serving the real economy, +continuously improving the quality and efficiency +of services for the real economy, and maintaining +economic and financial security under the technology- +driven "integrated finance + healthcare and +elderlycare" strategy. Ping An enables customer +interest protection, employee development, and +win-win partnerships through a robust management +framework. Ping An helps to close the gap between +urban and rural areas by continuously implementing +its rural industrial vitalization and support measures. +Moreover, Ping An continuously explores innovations +in financial inclusion to empower MSMEs. Using +digital technology to build "ballast" for sustainable +development, Ping An drives high-quality development +via comprehensive digitization in strategies, +organization, management, operations, talent, and +services. +In respect of management and governance, Ping +An continuously adopts the world's best corporate +governance practices, aiming to set an example in +corporate governance and provide stable returns +to shareholders. Ping An continuously improves its +corporate governance structure which combines +local advantages with international standards. +The Company's General Meeting of Shareholders, +Board of Directors, Supervisory Committee, and +management exercise their respective rights and +perform their respective obligations in accordance +with the Articles of Association. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +92 +Ping An has formulated and implemented its +sustainability plan for 2023 to 2027, which specifies +13 key initiatives and their five-year goals, to +continuously create value for the Group and +stakeholders. The 13 key initiatives include +sustainable insurance, responsible banking, +responsible investment, responsible products, +consumer protection and experience, corporate +governance, climate change and carbon neutrality, +rural vitalization and community impact. +Ping An integrates the sustainability philosophy into +business operations and high-quality development, +and leverages its integrated finance capabilities +to safeguard people's lives through practical +actions. Ping An acts as a main force for serving +the real economy and ballast for maintaining +financial stability, giving full play to insurance as +both an economic shock absorber and a social +stabilizer. Ping An supports nation development +and rejuvenation through high-quality development +of the finance industry by continuously promoting +TechFin, green finance, inclusive finance, pension +finance and digital finance. +Ping An has conducted the campaign of "bringing healthcare to rural areas" in 24 provinces (municipalities +and regions) across China, providing over 3,000 people with first-aid training on how to use an automated +external defibrillator ("AED"), donating over 2,000 sets of common medical equipment, and providing free +checkups for over 2,300 villagers. +AFFORDABLE AND +• +• +• +LIFE +Climate +Action +CLIMATE +ACTION +Responsible +Consumption and +Production +со +AND PRODUCTION +RESPONSIBLE +CONSUMPTION +Ping An carries out the "Ping An Guardian" first-aid training program on how to perform cardiopulmonary +resuscitation and how to use an AED. +Ping An continuously improves its catastrophe insurance products for risk protection and financial +compensation to reduce losses caused by natural disasters in cities. +Ping An provides disaster alert, risk screening, catastrophe risk management and other risk reduction +services via Digital Risk System Version 2.0. +Ping An protects the legitimate rights and interests of all its employees, and opposes gender, regional and +age discrimination to create an inclusive and equitable workplace. +Ping An continues to expand the primary service network, brings finance and insurance to rural areas, and +improves the availability of financial services in rural areas. +Ping An continuously implements "Ping An Rural Communities Support" and consolidates and expands +achievements in poverty eradication to promote rural vitalization. +• +Ping An supports the construction of large hydropower stations and other infrastructure through various +financial instruments including insurance, credit and debt investment. +BELOW WATER +15 ONEL +• +. +• +for the Goals +80 +FOR THE GOALS +PARTNERSHIPS +Peace, Justice and +Strong Institutions +INSTITUTIONS +AND STRONG +PEACE, JUSTICE +Life on Land +• +. +ON LAND +Life below Water +Ping An integrates sustainability requirements into its procurement processes to build sustainable value +chains with suppliers. +Ping An meets the financing needs of photovoltaic and other emerging industries by innovating financial +service models through Ping An Bank's "Nebula Plan." +Ping An digitizes natural disaster risk management to identify risks and give alerts for disaster prevention +and loss reduction. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +94 +Ping An uses digital means to develop inclusive finance, improving the accessibility of financial services to +MSMEs. +Ping An supports the real economy with financial services, and has cumulatively invested over RMB8.77 +trillion to bolster the real economy. +Ping An develops carbon-linked transition financing products to help high-emission industries and +companies pursue low-carbon transitions. +Ping An provides preferential risk protection services for green enterprises or green projects to support +their stable and healthy operations. +Ping An actively invests in energy infrastructure and clean energy technology industries to support clean +energy industries. +• +• +Decent Work and +Economic Growth +ECONOMIC GROWTH +DECENT WORK AND +Affordable and +Clean Energy +CLEAN ENERGY +SDGs +Ping An supports the development of high-quality, reliable, sustainable and disaster-resilient infrastructure +through responsible investment. +INDUSTRY, INNOVATION +Industry, Innovation +• +• +• +Sustainable +Cities and +Communities +AND COMMUNITIES +SUSTAINABLE CITIES +Reduced Inequalities • +• +• +• +• +Ping An's key contributions +INEQUALITIES +REDUCED +and Infrastructure +AND INFRASTRUCTURE +88 +The Group has improved its approach to +outsourcing management. The Group complies +with applicable laws, regulations and regulatory +documents to carry out outsourcing management, +and outsources its business in accordance with +its own operation and management requirements. +The core business of insurance companies may +not be outsourced. It is not allowed to outsource +IT management responsibilities, network security +responsibilities or functions related to IT core +competitiveness including IT strategy management, +IT risk management, and IT internal audit. Member +companies follow the principles of independent +transactions and fair pricing for outsourcing, and +perform corresponding approval procedures and +sign agreements in accordance with applicable +regulations and management rules for related +party transactions. The transactions are reported +and disclosed in accordance with applicable +regulatory requirements. Moreover, the Group +strengthens outsourcing risk management, +improves IT outsourcing risk management rules, +and monitors IT outsourcing risks in all aspects. In +this way, the Group strengthens risk monitoring of +outsourced activities, and reviews the performance +of outsourced services and functions on a regular +basis. The Group has established communication +and service evaluation mechanisms for outsourcing. +Service providers solicit feedback on satisfaction +from beneficiaries on a regular basis, and conduct +internal appraisals on the basis of such feedback to +ensure constant service improvement. +2.2 Organizational Structure Non-transparency Risk +Organizational structure non-transparency risk +refers to the risk of losses in the Group caused +by the complexity or opaqueness of the Group's +shareholding structure, management structure, +operational processes, and business types. +The Group has established a complete corporate +governance structure in accordance with laws and +regulations including the Company Law of the +People's Republic of China and the Securities Law +of the People's Republic of China, with international +corporate governance norms and the Group's +situations taken into account. The General Meetings +of Shareholders, the Board of Directors, the +Secondly, finance firewalls. The Company has +built robust finance firewalls and incorporated +the requirements of finance firewalls in financial +frameworks and management policies, including +personnel independence, policy independence, +account independence, accounting independence, +and system authority independence. The Group and +its member companies have respective independent +finance functions, financial management rules +and processes, have separate accounts, perform +independent financial accounting, and implement +strict management segregation of data in financial +systems. Moreover, the Group and its member +companies are separately audited by external +auditors who issue independent auditor's reports to +ensure the authenticity of financial data. +Thirdly, treasury firewalls. The Company has +built robust treasury firewalls, implementing +relevant requirements for treasury frameworks +and management policies. The Group and its +member companies have respectively established +independent departments, rules and processes for +treasury management. The Group and its member +companies have strictly followed the requirements +of creating accounts based on legal entities, +and built hierarchical authorization and approval +processes for transactions. Ping An exercises strict +control over arbitrary capital movements and fund +transfers devoid of business backgrounds to ensure +the security of funds and prohibit unauthorized fund +borrowings and transfers. +Fourthly, information firewalls. The Group has +established an information security governance +structure with three lines of defense. Member +companies have appointed owners of and functions +for cybersecurity, data security and personal +information protection, and strictly implement +the Group's information security policies for +effective control over information access and +effective information segregation. Attaching great +importance to customer information security, the +security of its products, and the cybersecurity of its +Annual Report 2023 +businesses, the Group strictly complies with laws +and regulations including the Cybersecurity Law of +the People's Republic of China, the Data Security +Law of the People's Republic of China and the +Personal Information Protection Law of the People's +Republic of China, and has set up and effectively +implemented the comprehensive mechanism for +ex ante control, in-the-process monitoring and ex +post audits. Ping An supervises the information +technology security of the Group and its member +companies to protect the security, integrity and +availability of customer information and data. +Fifthly, personnel management firewalls. The +Company has established rational, effective +personnel management firewalls. The Group and +its member companies have established mutually +independent organizational structures, personnel +management rules and processes. Moreover, the +Company ensures effective personnel segregation +through an employee conflict of interest +management framework by taking measures +including: strictly restricting the double-jobbing +of senior management among the Group and its +member companies in accordance with applicable +laws and regulations; ensuring that no employee +performs incompatible roles with potential conflict +of interests at the same post and time through +appropriate duty segregation; and establishing rules +for the avoidance of relatives and strengthening +relevant day-to-day management. +The Group has constantly improved the +management of related party transactions. The +Group and its member companies constantly +enhance the management of related party +transactions in strict accordance with applicable +laws, regulations and regulatory requirements and +the management principles of good faith, fairness +and equity, penetration verification and clear +structures. The Group constantly optimizes the +management systems, structures and mechanisms, +improves the management procedures, and +enhances related party transaction identification, +review and fair value-based pricing to ensure +the compliance and fairness of related party +transactions. The Group continuously increases +transparency by disclosing and reporting related +party transactions in strict accordance with +industries' regulatory rules. Furthermore, the Group +has developed a culture of strong compliance +awareness for related party transactions through +constant training and education emphasizing every +employee's responsibility for the management of +related party transactions. The Group has enhanced +182.0% +MANAGEMENT DISCUSSION AND ANALYSIS +Risk Management +system-based management and related party +transaction governance by continuously promoting +the informatization and intelligentization of related +party management and related party transaction +management. The Group's related party transaction +management systems and mechanisms have been +strengthened and operating effectively. +209.5% +The Group has enhanced the management of +integrated financial services. The Group's retail +integrated financial service business mainly +involves distribution of insurance products by +concurrent agents. Such agents distribute +products in an orderly manner under concurrent +agency agreements in accordance with laws +and regulations. If customers have demands for +products beyond agents' offerings, customers may +visit platforms of other member companies for +information and purchase the products through +online apps. The Group's corporate integrated +financial business consists of the insurance business +agency mechanism and the other business referral +mechanism. The insurance business agency +mechanism is managed in strict compliance with the +agency rules and regulations. The business referral +mechanism only involves facilitation of both parties' +intentions to cooperate. Cooperation is conducted +in strict accordance with market practices. All +businesses are reviewed independently by each +member company's risk management function in line +with the firewall policies. +Ping An Insurance (Group) Company of China, Ltd. 87 +The Group continuously strengthens the centralized +management or coordination of branding, +communication, and information disclosure of +its member companies to effectively prevent the +spread and amplification of relevant risks within the +Group. The Group has developed robust policies, +rules and procedures for brand asset management +and information disclosure, and strictly implemented +them to ensure centralized and consistent brand +management. In terms of brand asset management, +the Group constantly improves its reputation +risk management framework in accordance with +applicable laws and regulations and regulatory +requirements. The Group adheres to a reputation +risk management philosophy centering on +prevention, and conducts multi-level differentiated +reputation risk management. The Group takes +risk prevention and control, effective disposal, +and image restoration as the ultimate standards +for reputation risk management. In this way, the +Group ensures rapid, coordinated responses to and +efficient handling of reputation risk events, and +promptly repairs its reputation and image. In terms +of information disclosure, the Group subjects itself +to public oversight, and has developed centralized +interview and information release mechanisms to +ensure timely and accurate information disclosure +and prevent reputation risk arising from misreading +or misunderstanding. +Adhering to insurance protection, Ping An helps. +customers cope with extreme weather and other +climate change-related risks. In response to +disastrous rains and floods brought by Typhoon +Doksuri in multiple areas in August 2023, Ping +An's four insurance subsidiaries jointly released +warnings and took precautionary measures before +disasters, and rapidly implemented contingency +plans and established emergency response teams to +identify affected customers and provide emergency +assistance after disasters. +Ping An actively responds to China's carbon peak +and neutrality goals, with a promise to achieve +operational carbon neutrality by 2030. Ping An's +operational carbon emissions amounted to about 430 +thousand tons of carbon dioxide equivalent in 2023, +averaging 1.35 tons per capita. +Operational carbon emissions in the workplace +Unit: thousand tons of +carbon dioxide equivalent +490 +430 +2023 +2021 +2022 +Ping An attaches importance to climate risk +governance. Climate-related governance +mechanisms, together with clear objectives and +responsibilities, have been set up at all levels of +the sustainability governance structure. Via climate +change risk assessment, Ping An identifies possible +impacts of climate change on its business segments +over different timescales. +In reducing operational carbon emissions, Ping An +launched the industry's first carbon account system +covering all employees in May 2023, incorporating +employees' low-carbon behavior and carbon +emission data into general operations. Moreover, +Ping An held "Low-carbon Month" campaigns +and also organized carbon account check-in +campaigns including the "Clean Plate" and "Low- +carbon Cycling" initiatives to practice the green +philosophy. Ping An had approximately 113,200 +employees covered by the carbon account who +cumulatively reduced carbon dioxide emissions +approximately 494,500 times by 18 thousand tons as +of December 31, 2023. In addition, to help customers +reduce carbon emissions, Ping An P&C piloted the +enterprise carbon account system to record entities' +carbon footprint in operations by measuring entities' +carbon emissions based on the average carbon +emissions generated by customers' online low- +carbon behaviors. In this way, Ping An encourages +enterprises to reduce carbon emissions, and helps +them achieve green growth and sustainable brand +development. During the pilot period, over 10,000 +enterprises participated in the carbon account +initiative. +Rural Vitalization and Community Impact +Support for Rural Vitalization +Ping An proactively supports China's rural +vitalization strategy by promoting industries, +healthcare, and education via "Ping An Rural +Communities Support." Ping An leverages its own +advantages in "integrated finance + healthcare +and elderlycare" to deliver insurance, finance and +healthcare to rural areas. +430 +Climate Change and Carbon Neutrality +Ping An proactively embraces challenges and +opportunities from climate change by leveraging its +integrated finance advantages. Ping An gives full +play to green finance, advances green operations, +and takes strong measures to support green +development, contributing to China's carbon peak +and neutrality goals. +Ping An is committed to setting a good example in +corporate governance and delivering stable returns +to shareholders. On the basis of local advantages, +Ping An has established a corporate governance +structure in line with international standards, and +continuously implements the world's best corporate +governance practices. For more details, please refer +to the section headed “Corporate Governance.” +101 +Consumer Protection and Experience +Ping An adheres to its original aspiration and +mission of providing people-centered financial +services under the philosophy of serving the real +economy, people, and society. Ping An incorporates +consumer rights protection in corporate governance. +Led by the Related Party Transaction Control and +Consumer Rights Protection Committee under the +Board of Directors, Ping An continuously optimizes +consumer rights protection and management +mechanisms, actively implements consumer rights +protection requirements, and conducts and enhances +comprehensive assessment of consumer rights +protection. Ping An maintains a regular, standardized +internal audit framework for consumer rights +protection, formulates audit plans for consumer +rights protection, and incorporates consumer rights +protection in its annual audit. Ping An adopts a daily +reporting mechanism for consumer rights protection, +holds management seminars on a regular basis, and +conducts training on consumer rights protection and +group-wide top-performer appraisals for consumer +rights protection personnel to develop an internal +culture of fair and honest consumer rights protection. +The training on consumer rights protection covered +98.5% of Ping An's employees as of December 31, +2023. +100 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +In response to the call of the NFRA, the PBC, the +CSRC and the Cyberspace Administration of China +to launch "Financial Consumer Rights Protection +Education and Publicity Month," Ping An carried +out over 10,000 publicity sessions in September +2023, covering a total of approximately 650 million +consumers. By popularizing financial knowledge +in an all-around, multi-angle and wide-coverage +manner, Ping An fulfills its social responsibility of +protecting financial consumers' legitimate rights and +interests. +Sustainability +Ping An enhances complaint management through +coordination and supervision. For key companies +and key issues, Ping An strengthens consumer +rights protection before, during and after service +cycles by building a full-fledged accountability +system and strengthening front-line supervision +and examination. Ping An provides clear customer +complaint channels and processes on official +websites and WeChat accounts. Ping An maintains +a dedicated service hotline 95511 to provide 24/7 +professional services through specialized customer +service staff. On the basis of the service hotline +and online customer service representatives, Ping +An develops new approaches including video- and +livestreaming-based customer services, dedicated +advisers on WeCom, and home-based elderlycare +concierges. Via the service hotline, Ping An provides +all customers with one-stop service experience. +There were 775 million inbound calls in 2023, with +an average of about 2.12 million inquiries per day +and a connection rate of 98.0%. In this way, Ping An +swiftly responds to and handles customer inquiries +and complaints, providing professional, appropriate +solutions. +a panoramic view of market trends in the fields +of finance, insurance, healthcare and elderlycare, +centering on the elderlycare ecosystem, auto +ecosystem, investment and wealth management, +credit products, insurance products and integrated +services. Moreover, the report summarises +consumers' demand for worry-free, time-saving, +and money-saving financial products as well as the +competitiveness of Ping An's products in providing +worry-free, time-saving, and money-saving services. +On the basis of this report, Ping An will further +focus on customer perception and experience, +provide more professional and convenient +integrated financial solutions, and continuously +improve the coverage and accessibility of its +"integrated finance + healthcare and elderlycare" +services to boost customer satisfaction. +Ping An attaches great importance to privacy +protection. Adhering to the principles of "people- +centered, secure, fair and transparent," Ping An +has built a robust personal information protection +system, strictly controls the collection, storage and +use of relevant private information, and prohibits +the rental, sale or provision of personal data. Ping +An collects user information in accordance with +the minimum necessary standard, and promises not +to actively share or transfer personal information +with/to third parties without authorization. Ping +An implements scenario-based authorization +management for personal information processing, +and protects personal privacy in all business +activities to ensure personal information security. +Corporate Governance +Ping An has provided RMB117,882 million for poverty +alleviation and industrial vitalization since "Ping An +Rural Communities Support" was launched in 2018. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Remaining customer needs-oriented, Ping An +gives full play to its unique integrated finance +advantages, and constantly upgrades, optimizes and +innovates its services to meet consumers' diverse +financial needs. Ping An released its first Report +on Value of Worry-free, Time-saving, and Money- +saving Capabilities in 2023. The report provides +Under the "Village Industry Program" which +promotes industrial vitalization, Ping An makes +full use of financial resources to support rural +industrial upgrade and promote rural assistance +initiatives. Ping An also helps expand marketing +channels through targeted consumption assistance +to facilitate the sustainable development of rural +industries. In delivering insurance to rural areas, +Ping An continuously upgrades the "revitalization +insurance" model and leverages "insurance +" to +support the development of industries, help rural +households increase incomes, and create momentum +for rural economic growth. Since the program was +launched in 2021, Ping An has helped approximately +775,000 farmers increase incomes by RMB9.3 billion as +of December 31, 2023. In delivering financial services +to rural areas, Ping An customizes financial services +to benefit farmers, and provides online financial +services by leveraging its “finance + technology" +strengths. +Annual Report 2023 +In respect of anti-money laundering and anti- +terrorist financing, Ping An resolutely responds +to the State's call to combat financial crimes +and maintain financial security and stability, +focusing on money-laundering activities that +infringe on customers' interests, affect people's +livelihoods, and endanger financial security and +national security. Ping An provided clues about +money-laundering cases to regulators and +judicial departments, winning their recognition. +Ping An strengthened the identification and +prevention of cross-market and cross-industry +money-laundering risks, and effectively +protected customers' funds and assets. Paying +high attention to education about anti-money +laundering and sanctions compliance, Ping +An launched campaigns including "Publicity +Month," publicized relevant information on +WeChat accounts, and provided its employees, +directors, supervisors and management with +various training courses given by experts and +through Zhi Niao to popularize anti-money +In respect of anti-monopoly and fair trade, +Ping An complies with anti-monopoly laws and +regulations, strictly scrutinizes all merger and +acquisition deals, and declares concentrations +of undertakings as required by law. +In respect of tax policies, Ping An always +upholds the principles and philosophy of +"integrity, law-abiding and Regulations + 1." +Ping An strictly complies with all applicable +laws and regulations, proactively conforms +with tax policies, discloses tax information as +required by law, declares and pays taxes on +time, and prevents illegal tax dodging and +evasion. +Ping An has put an independent, vertical internal +audit and supervision framework in place to +prevent and control risks related to business +ethics. Ping An's internal control assessments +cover corporate governance, social responsibility +and ESG management, sales management, fund +utilization management, investment and financing +management, anti-money laundering management, +financial management, asset management and so +on. In strict accordance with all applicable laws and +regulations, Ping An has formulated procedures +applicable to all of its member companies, suppliers +and partners, and pledged the following: +Corporate Business Ethics +Ping An cherishes moral values and adheres to the +"Regulations + 1" compliance philosophy. The Board +of Directors and its Audit and Risk Management +Committee and the senior management are jointly +responsible for supervising the implementation of +the business code of conduct and anti-corruption +management rules and work plans. Ping An +formulated and strictly implements the Business +Code of Conduct of Ping An Group, the Employee +Code of Conduct of Ping An Group, and the Policy +Statement on Responsible Product Management, +made commitments to the corporate business +ethics, employee code of conduct, and product +responsibility, and constantly improves management +practices. The Internal Control Departments of +the Group and its member companies conduct +annual internal audits covering all core businesses +regarding the implementation of management +requirements under the Business Code of Conduct +of Ping An Group and the Employee Code of +Conduct of Ping An Group. +Business Code of Conduct +Under the "Ping An Guardian” initiative, Ping An +held 30,000 normalized volunteer events in 2023. +Volunteers from Ping An quickly responded to major +disasters and actively went to affected areas. Ping +An launched voluntary blood donation campaigns +in 28 cities, with nearly 3,000 participants and over +710,000 milliliters of blood donated. Ping An continued +to carry out the first-aid training program on how +to perform cardiopulmonary resuscitation. In +addition, Ping An organized over 5,300 free first-aid +training sessions, reaching 100,000 citizens. Ping An +conducted over 20,000 financial consumer protection +education sessions in 2023, reaching over 200 million +consumers in nearly 80 cities across China. The Ping +An Volunteers Association has set up 20 member +company branches and 31 regional branches since +it was established in 2018. Moreover, the association +has conducted multiple public welfare initiatives on +the "San Cun Hui" public welfare platform. Ping An +sponsored a total of 1,702 "Beside You" public welfare +initiatives in 2023. The "San Cun Hui" public welfare +platform had 3.49 million registered users, including +over 500,000 employees and agents of Ping An as of +December 31, 2023. +Ping An continues to build the "Ping An Guardian +Initiative" brand, developing a precise, normalized +and convenient volunteer service system covering +"online offline" and "urban + rural" areas. +Volunteer Services +Sustainability +Ping An Insurance (Group) Company of China, Ltd. 103 +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An pays close attention to biodiversity. Ping An +leveraged its integrated finance advantages to help +Shenzhen build the "International Mangrove Center," +launch China's first mangrove carbon sink index +insurance, and establish China's first mangrove +ecological conservation charitable trust with a scale +up to RMB10 million in 2023. +Ping An continued to upgrade the "Mother's +Needlework" program, establishing "Orange +Workshops" in multiple counties. Ping An +empowered local women to start businesses and +increase income, and helped their handicrafts go +global by providing them with financial support, +product design, technique training and marketing +support. +After a 6.2-magnitude earthquake struck Jishishan +County in Linxia Hui Autonomous Prefecture in +Gansu, Ping An swiftly initiated an emergency +response and immediately donated RMB10 million +to affected areas in Gansu and Qinghai. Ping An +strives to create a diversified high-quality education +platform for the youth by continuously carrying +out the "Ping An Inspiration Program." Ping An +encouraged college students to conduct social +researches on three topics, namely finance and +insurance, healthcare and elderlycare, and low- +carbon and environmental protection in 2023, pooling +the youth's wisdom to solve community issues. +Research funding and prize money provided by Ping +An under the "Inspiration Program" exceeded RMB1 +million in 2023. +Ping An takes proactive action to fulfill its social +responsibilities, giving back to society and +supporting people's livelihoods. Ping An received +the China Charity Award, the highest government +award in the field of public welfare and charity in +China, for the fourth time in September 2023, for +its contributions to charitable donations, volunteer +activities, and rural vitalization. +Ping An Insurance (Group) Company of China, Ltd. +Ping An focuses on localizing "managed care," +and makes continuous contributions to the +"Healthy China" initiative. Being people-centered +and customer needs-oriented, Ping An actively +innovates "integrated finance + healthcare and +elderlycare services" models, and advances the +Chinese "managed care model." Giving full play +to its business advantages, Ping An continuously +diversifies offerings under the "worry-free, time- +saving, and money-saving" value proposition +to meet customers' emerging healthcare and +elderlycare needs. In this way, Ping An participates +in the construction of an elderly-friendly society +at multiple levels, enabling more people to benefit +from healthcare/elderlycare innovation and pension +finance development. For more details, please refer +to the section headed "Healthcare and Elderlycare +as a New Driver of Value Growth." +Funds cumulatively provided for poverty alleviation +and industrial vitalization +41,850 +77,153 +in RMB million +102 +117,882 +December 31, +2023 +Under the "Village Doctor Program" which promotes +healthcare, Ping An integrates premium medical +resources to offer mobile health checkups and +complimentary medical consultations in rural +areas, and facilitates the development of primary +healthcare in rural areas. In delivering healthcare +services to rural areas, Ping An has launched the +campaign of "bringing healthcare services to 100 +villages," inviting professional medical workers to +provide first-aid training and raise the awareness +about "Golden Four Minutes in First Aid." In this +way, Ping An consolidates the "healthcare front" for +rural vitalization. +Under the "Village Teacher Program" which +promotes education, Ping An remains committed +to education public welfare, aiming to provide +rural children with equal access to high-quality +education. Ping An gradually upgrades its education +public welfare actions through five programs, +namely hardware maintenance, volunteer teaching, +remote training, summer camps, and scholarships +and fellowships. Ping An Primary School in Funan +County, Anhui Province, to which Ping An had +donated RMB40 million, was inaugurated in May +2023. Ping An recruited 1,167 teaching volunteers, +built 206 volunteer teams, and gave 4,052 classes in +2023, taking 900 teenagers out of the countryside to +experience the charm of science and technology. +Annual Report 2023 +Ping An contributed to the construction of 119 +Hope Primary Schools across China, recruited +approximately 11,721 teaching volunteers, and +provided over 438,000 hours of teaching services +cumulatively as of December 31, 2023. Ping An +continued to implement the "Juvenile Science +and Technology Literacy Enhancement" program, +conducting 37 Technology-driven Enterprise Open +Day events, supporting 1,039 Smart Primary Schools, +training over 20,000 rural teachers, and benefiting +over 310,000 rural students. +Public Welfare Activities +December 31, December 31, +2021 +2022 +Responsible Products +Notes: (1) Responsible investment with insurance funds refers +to the sum of responsible investments with insurance +funds of Ping An Life, Ping An P&C, Ping An Annuity, +and Ping An Health Insurance. +(2) Green investment includes green financing, green +publicly-offered funds, green buildings and green +assets. For details, please refer to the types of projects +encouraged by the Guidelines for Green Finance issued +by the Asset Management Association of China. +(3) Social investment includes infrastructure construction, +elderly care and healthcare, education and culture. +Sustainable Insurance +Proactively playing its role as both an economic +shock absorber and a social stabilizer, Ping An is +committed to supporting economic development, +social progress and environmental improvement +with comprehensive and professional risk protection, +integrating the sustainability philosophy into +insurance business. Ping An has formulated Ping An +Group's Policy Statement on Sustainable Insurance, +clarifying the commitment to the four Principles for +Sustainable Insurance. +Ping An actively led the development of ESG- +related standards in the insurance industry in 2023. +As the leading member of a research group, Ping +An supported the Insurance Association of China +in formulating the Guidelines for Environment, +Social and Governance Information Disclosure +of Insurance Institutions. Moreover, Ping An was +deeply involved in the formulation of the Green +Insurance Classification Guidelines to promote the +standardized development of green insurance. +Sustainable Insurance Product Portfolio +Ping An continues to improve and diversify its +sustainable insurance product portfolio by integrating +ESG factors into product development, design and +evaluation, and integrates sustainable development +related factors including climate changes into pricing +of insurance products. +In respect of green insurance, Ping An further +developed related insurance products and services +including mangrove carbon sink insurance and +sustainable insurance. Ping An launched preferential +insurance policies for green enterprises or insurance +customers with green projects including renewable +energy, energy-saving reconstruction, and green +buildings. +In respect of social insurance, Ping An closely +monitors health trends in China and changes in +insurance demands brought about by enhanced +insurance awareness, promotes society and +livelihood-related products including engineering +insurance for large projects, food safety insurance +and medical malpractice insurance, and helps the +government improve the disaster relief system. +Sustainability +In respect of inclusive insurance, Ping An constantly +innovates insurance products and upgrades +services to develop inclusive insurance products +for small and micro-enterprises, agricultural +workers, "new urban citizens" and groups with +special needs, providing risk protection for their +business development, production and operations, +employment and livelihoods. +Premium income of sustainable insurance +in RMB million +545,548 +557,725 +2022 +2023 +Ping An had 9,835 sustainable insurance products +as of December 31, 2023. Sustainable insurance +premium income reached RMB557,725 million, with +a total insured amount of over RMB709.67 trillion in +2023. +The Group's sustainable insurance products in 2023 +are detailed below: +Ping An Insurance (Group) Company of China, Ltd. 97 +Ping An continues to engage deeply in inclusive +finance, committed to channeling funds into the +real economy by providing convenient financial +services to small and micro-enterprises and new +urban citizens. Ping An Bank provided inclusive +loans to over 1.03 million small and micro- +enterprises, with a loan balance of about RMB572.1 +billion as of December 31, 2023. Lufax Holding +cumulatively served about 20.94 million customers, +Iwith a facilitated loan balance of about RMB315.4 +billion, and provided unsecured loan services to +151 thousand small and micro-enterprises as of +December 31, 2023. Ping An P&C created a series of +exclusive insurance products for small and micro- +enterprises such as “An Xin Bao for Enterprises," +providing RMB200 trillion worth of insurance +coverage for 2.29 million small and micro-enterprises +in 2023. Moreover, Ping An P&C supported delivery +riders by providing these hard-working new urban +citizens with dedicated insurance coverage about +650 thousand times per day on average, totaling +RMB422.5 billion in 2023. +MANAGEMENT DISCUSSION AND ANALYSIS +Sustainable Development Recognition and Industry +Exchange +Ping An actively engages in industry exchange in +the field of sustainable development, cooperates +extensively with domestic and international +sustainable development initiative organizations, +and continues to leverage its influence in the +industry. Ping An is the first company in China to +sign the UNPRI, the Climate Action 100+, and the GIP +for the Belt and Road as an asset owner. Moreover, +Ping An is the first company in the Chinese +mainland to sign the PSI established by the UNEP +Fl. Ping An is also a member of the Asian Corporate +Governance Association, a director member of the +Green Finance Committee of the China Society for +Finance and Banking, and a director member of the +ESG Committee of the China Association for Public +Companies. +KEY INITIATIVES FOR SUSTAINABLE +DEVELOPMENT +Support for Real Economy +Annual Report 2023 +Ping An adheres to the philosophy of providing +people-centered financial services. By leveraging its +"integrated finance + healthcare and elderlycare" +capabilities, Ping An continuously provides the real +economy with high-quality financial services. Ping +An cumulatively invested over RMB8.77 trillion as +of December 31, 2023 to bolster the real economy. +The investments cover major infrastructure projects +including energy, transportation, and water +conservancy, supporting national strategic initiatives +including the Belt and Road Initiative and the +development of the Guangdong-Hong Kong-Macao +Greater Bay Area. Ping An P&C provided over +RMB3.9 trillion worth of insurance coverage for over +1,500 key engineering projects across China, and +over RMB1.4 trillion worth of insurance coverage for +public facilities in 111 countries and regions under +the Belt and Road Initiative as of December 31, 2023. +Ping An Asset Management cumulatively invested +over RMB1.40 trillion as of December 31, 2023 to +directly bolster the real economy through debt +investment plans, asset funding plans, insurance +private equity funds and so on, including over +RMB70 billion invested in 2023. In the field of modern +industries, Ping An Asset Management invested over +Cumulative investments supporting real economy +in RMB trillion +8.77 +7.89 +December 31, +2022 +December 31, +2023 +RMB6 billion in multiple mega-projects including a +power battery project and a semiconductor memory +project. In the field of clean energy, Ping An Asset +Management invested a total of RMB10.6 billion in +SPIC Jiangxi Electric Power Co., Ltd., Shandong Hi- +Speed New Energy Group Limited and so on. In the +field of green infrastructure, infrastructure (green) +debt investment plans implemented by Ping An +Asset Management amounted to RMB1.4 billion. +(4) Inclusive investment includes investment for supporting +small and micro-enterprises, agriculture, rural areas, +farmers, rural vitalization, and shantytown renovation. +(in RMB million) +Premium income +Insured amount +Social +Insurance (2) +Notes: (1) Green banking business includes green credit, +green bonds, green trust, green leasing, green asset +securitization and so on. +(2) Inclusive banking business includes insurance for +supporting small and micro-enterprises, agricultural +insurance, insurance for rural areas, and insurance for +farmers and so on. +(3) Social banking business includes loans for infrastructure +construction, medicine and healthcare, education and +culture, rural vitalization and so on. +Responsible Investment +Adhering to long-term advantage of insurance +funds, Ping An implements the sustainability +philosophy throughout its investment decision- +making processes. Ping An integrates and develops +the responsible investment philosophy and business +by establishing the robust organizational structure +and policies for responsible investment as well as +continuously innovating responsible investment +tools and practices. Ping An has formulated Ping +An Group's Policy Statement on Responsible +Investment, and has defined five principles for +responsible investment, namely ESG Integration, +Active Ownership, Thematic Investing, Prudence, +and Information Transparency. The Group ESG +Office and relevant functions of the Group supervise +relevant member companies' incorporation of ESG +requirements into their investment and financing +processes in accordance with the Guidelines for +Green Finance in Banking and Insurance Sectors. +Ping An Asset Management joined the PRI as an +asset manager to advance responsible investment in +2023. +The scale of Ping An's responsible banking business +was approximately RMB1.21 trillion as of December +31, 2023, including RMB189,726 million in green +banking business (1), RMB718,680 million in inclusive +banking business (2), and RMB303,061 million in social +banking business (3). +Annual Report 2023 +99 +Sustainability +Ping An Group and its member companies, including +Ping An Life, Ping An P&C, Ping An Annuity, Ping An +Health Insurance and Ping An Asset Management, +have established comprehensive ESG risk-related +management rules and processes in accordance +with the Guidelines for Green Finance in Banking +and Insurance Sectors and other regulatory +requirements, incorporating ESG requirements into +their management processes and enterprise risk +management framework. In respect of investment +process management, Ping An Group and its +member companies have incorporated ESG factors +into investment due diligence, compliance review, +investment approval management, contract +terms formulation, investment fund disbursement +management and post-investment management. +The entire insurance funds investment portfolio has +been put under the management requirement of +integrating ESG into investment as of December 31, +2023. +Ping An's responsible investment with insurance +funds amounted to RMB725,256 million as of +December 31, 2023, including RMB128,568 million in +green investment (2), RMB573,795 million in social +investment (3), and RMB22,893 million in inclusive +investment (4). +104 +Ping An Insurance (Group) Company of China, Ltd. +Green +Insurance (1) +Ping An deeply engages in inclusive finance as +per the State's call to increase financial support +for small and micro-enterprises during the 14th +Five-Year Plan period. Ping An implements various +preferential policies for inclusive finance, striving +to provide convenient financial services for small +and micro-enterprises and people's livelihoods. +Leveraging financial and technological advantages, +Ping An continuously optimizes its inclusive finance +business portfolio and provides customers, the +elderly and the disabled with heartwarming financial +products and services, making financial services +more inclusive and accessible. +Ping An advances the green finance industry under +the philosophy of "providing people-centered +financial services." Ping An develops personalized +financing solutions for green industries and projects, +focusing on key areas including clean energy, +energy conservation, environmental protection, +clean production, ecological environments, green +infrastructure upgrades, and green services. Ping +An provides innovative green financing products +and services, including green loans, green bonds, +green equities and green retail business, to meet +diverse green financing needs of businesses and +facilitate green, high-quality development of the real +economy. +Inclusive +Insurance (3) +37,296 +48,888,259 +506,336 +487,019,482 +14,093 +173,761,736 +Notes: (1) The definition of green insurance is consistent with +the statistical and reporting standards stipulated in +the Statistical Rules on Green Insurance Business. +Green insurance mainly includes insurance services +that address ESG risks, protect green industries, and +safeguard green living, such as climate risk insurance +and new energy vehicle insurance. +(2) Social insurance includes liability insurance (such as +food safety insurance), medical insurance, and critical +illness insurance. +Ping An actively supports various economic +activities with environmental and social benefits, +and continuously optimizes its ESG risk +management framework. Ping An Bank formulated +and published Ping An Bank's Environmental, Social +and Governance Risk Management Procedure for +Corporate Credit Customers (Trial), strengthening +ESG risk management of corporate credit customers +before, during and after lending. Ping An Bank +integrates ESG risk management into business +processes including due diligence, credit approval, +contract management, fund disbursement and post- +lending management, and applies the classification +results of ESG risk assessment to credit ratings of +and credit approval for corporate customers. In +addition, Ping An Bank formulates differentiated +rules on ecological and environmental impact +risks that should be assessed when policies are +formulated for specific industries including energy +use, mining, oil and gas. For certain industries +with significant impact risks, different indicators +are set at the time of admittance to improve risk +management. +(3) Inclusive insurance includes agricultural insurance, +insurance for rural areas, insurance for farmers, +insurance for vulnerable groups, and insurance for small +and micro-enterprise operations. +98 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +Responsible Banking +Ping An promotes economic development, social +progress and environmental improvement in line +with the Principles for Responsible Banking, and +embeds the sustainability philosophy and the ESG +risk management philosophy in banking business +development and operations. +96 +Annual Report 2023 +In respect of fairness and the protection of +employees' rights and interests, Ping An protects +its employees' legitimate rights and interests, +and prohibits any act of discrimination in terms +of hiring, onboarding, training, promotion and +awards. The Company conducts various activities +to promote a diverse, open, equal and friendly +work environment without harassment. Any +individual or team that infringes on employees' +rights and interests or discriminates against +others will be punished accordingly. The +Company protects employees' basic work rights, +prohibits forced labor and child labor, and strives +to build a harmonious and friendly working +environment. Moreover, Ping An has developed +the Central Procurement Supplier Management +Procedure and included relevant clauses in +supplier contracts, requiring suppliers to protect +their employees' rights and interests. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +106 +Ping An upholds the training philosophy of +"Knowledge creates value." Taking employees and +the Company into consideration, Ping An identifies +learning needs for different scenarios, diversifies +high-quality courses, and continuously optimizes +the smart learning platform to support employees +at all levels in constant efficient learning and +development. Ping An's employees received 44.9 +hours of training on average in 2023. +Ping An helps employees maximize their personal +value by providing them with career plans for +prosperous and contented lives. +Development and Welfare of Employees +Development and Welfare of Employees and +Agents +Ping An has built a robust management framework +for responsible products, formulated principles +applicable to responsible products, established +and gradually improved a system of policies +governing all products and services, and laid down +rules including the Product Sales Management +Measures and the Product Development and Design +Standards. Moreover, Ping An strengthens the full- +lifecycle risk management of products and services +covering product development, sales and promotion, +after-sales services, and emergency response to +establish a closed loop for effective management +and develop responsible financial, healthcare and +elderlycare products. +As a financial services conglomerate, Ping An +offers a wide range of products and services +covering insurance, banking, asset management, +healthcare and elderlycare, and technology. During +the lifecycles of all products and services, Ping +An undertakes to uphold the basic principles +of compliance, fairness, inclusiveness and +environmental protection. Ping An will not get +involved in infringement of legitimate rights and +interests, violation of the freedom of speech, or +political repression. Ping An will not get involved +in high emissions, high pollution, ecological +destruction, or animal rights violations. Ping An +will not engage in monopoly, unfair competition, +pyramid sales, or terrorism. Moreover, Ping An will +make every effort to put an end to violations of +laws, regulations, and codes of ethics. +Product Responsibilities +Ping An continuously strengthens the management +of employees' business conduct, proactively +cracking down on those in violation of laws, +regulations and discipline. Moreover, Ping An +provides training regarding the employee code of +conduct on a half-yearly basis to maintain a culture +of integrity and self-discipline. All of Ping An's +employees received anti-corruption education in +2023. +55 +In respect of conflicts of interests, tunneling, +and confidential information management, +employees are required to understand and +strictly comply with the Company's rules and +procedures on conflicts of interest. Ping An +prevents and punishes tunneling in line with the +principles of “risk coverage, self-declaration, +conflict avoidance, and zero tolerance." +Employees are responsible for maintaining the +confidentiality of inside information and may +not divulge it. +In respect of information management and +social media management, employees are +required to strictly follow the requirements for +customer information security management +and are prohibited from leaking customer +information. Employees may not divulge trade +secrets or spread illegal information through +official or employee accounts on social media. +Ping An attaches great importance to employee +business ethics. Ping An has developed systematic +management rules and procedures covering full-time +and part-time employees, including the Employee +Interest Conflict Management Policy and the Anti- +fraud Procedure. Moreover, Ping An has laid out +an employee code of conduct comprising "Five +Standards" and "Prohibitive Rules," emphasizing +the "bottom line of compliance" and "limitations +on employee behaviors" to prevent violations of +laws, regulations and discipline, mainly covering the +following aspects: +Employee Code of Conduct +Sustainability +105 +Ping An Insurance (Group) Company of China, Ltd. +In respect of intellectual property protection, +Ping An attaches great importance to the +protection and management of intellectual +property rights, and ensures the effective and +efficient commercialization of technological +innovation outcomes. While protecting its +own intellectual property rights, Ping An +fully respects the intellectual property rights +of others, and prohibits its employees from +participating in infringements of intellectual +property rights. By doing so, Ping An +effectively protects its intangible assets and +maintains orderly operations in business +development. +In respect of petitioning and reporting +management, Ping An has formulated the +Whistle-blowing Management Procedure +and set up a dedicated petitioning and +reporting hotline (0755-22625145) and an email +box (lzxfjb@pingan.com.cn) to receive non- +consumer service complaints against the +Company, its employees or agents from +internal and external complainants (including +but not limited to the Company's employees, +customers, suppliers, government and +regulatory authorities). All parties concerned +have been fully notified of the hotline and the +email box through various open channels. The +Company's petitioning unit deals with letters. +and calls in a lawful, objective, fair, and timely +manner, and coordinates the joint investigation +and handling by relevant units, to promote +the effective and proper handling of petitions. +Moreover, Ping An requires special protection +and confidentiality of the petitioners and +complaints to protect the petitioners' legitimate +interests and prevent retaliation. +laundering knowledge and enhance application +skills. Ping An continued to improve anti- +money laundering, anti-terrorist financing +and sanctions compliance management, and +developed an integrated platform to enable +digital and intelligent transformation of anti- +money laundering, enhance internal control +procedures and risk prevention capabilities, and +support high-quality development of China's +financial industry. +MANAGEMENT DISCUSSION AND ANALYSIS +In respect of anti-bribery, corruption, and fraud, +employees or partners may not engage in any +illegal or improper activities in exchange for +personal benefits or damage the Company's +legitimate economic interests and reputation. +Once a fraudulent action is confirmed, the +employees involved will be subject to penalties +and punishments. +Executive +Committee +GENERAL MEETINGS AND SHAREHOLDERS +General Meetings +The general meeting established and expanded effective channels for communication between the +Company and the shareholders, and ensured shareholders' information rights, participation rights and +voting rights on the Company's significant events through listening to their opinions and advice. During the +Reporting Period, the notices, convocation and procedures for convening and voting at the general meeting +were in accordance with the requirements of the Company Law of the People's Republic of China and the +Articles of Association. +The Company held the Annual General Meeting for 2022 in Shenzhen on May 12, 2023, and all the 15 then +Directors of the Company attended the meeting. At the meeting, the attendees deliberated and approved +nine proposals including the Report of the Board of Directors of the Company for 2022, the Report of +the Supervisory Committee of the Company for 2022, the Annual Report of the Company for 2022 and +Its Summary, the Report on Final Accounts of the Company for 2022, the Profit Distribution Plan of the +Company for 2022 and the Reappointment of Auditors of the Company for 2023. The resolutions of the +above general meeting have been published on the websites of SSE (www.sse.com.cn) and HKEX +(www.hkexnews.hk). +Extraordinary general meetings may be convened on the written request of shareholder(s) individually +or collectively holding 10% or more of the Company's shares pursuant to Article 72(3) of the Articles of +Association. Such request shall state clearly the matters to be deliberated at the general meetings and +shall be signed by the requester(s) and submitted to the Board in writing. Shareholders shall follow the +requirements and procedures as set out in the Articles of Association for convening an extraordinary +general meeting. +Ping An Insurance (Group) Company of China, Ltd. +Shareholders' Rights +As one of the measures to safeguard shareholders' interests and rights, separate resolutions are +deliberated at the general meetings on each material issue, including the election of individual directors, for +shareholders' consideration and voting. All resolutions put forward at the general meetings are voted on +by poll and the poll results are posted on the websites of SSE, HKEX and the Company after the relevant +general meetings. +Supervisory +Committee +In addition, shareholder(s) individually or collectively holding 3% or more of the Company's shares may +submit an interim proposal in writing to the convener 10 days before the date of the general meeting +pursuant to Article 75 of the Articles of Association. +Annual Report 2023 +Board +Nomination and +Remuneration Committee +Strategy and +Investment Committee +Related Party Transaction +Control and Consumer +Rights Protection Committee +Audit and Risk +Management Committee +Shareholders may put forward any inquiries about information set out in Article 58(5) of the Articles of +Association in accordance with applicable laws and regulations, and send their inquiries or requests in +exercise of such rights by mail to the Company's Investor Relations ("IR") Team or by email to IR@pingan. +com.cn. Shareholders who put forward such inquiries shall provide the Company with written identification +documents pursuant to laws, regulations, and the Articles of Association. The Company shall provide the +information after verification. +Corporate Governance Structure of Ping An +During the Reporting Period, the Company implemented corporate governance measures taking into +account practical concerns and in strict accordance with the applicable laws, including the Company +Law of the People's Republic of China and the Securities Law of the People's Republic of China, the +applicable regulations issued by regulators, and the principles set out in the Corporate Governance Code. +The Company's general meetings of shareholders ("General Meetings"), Board of Directors, supervisory +committee ("Supervisory Committee”) and executive committee (“Executive Committee”) exercised their +rights and performed their obligations conferred by the Articles of Association respectively, collaborating +efficiently with effective checks and balances. +GENERAL APPRAISAL OF CORPORATE GOVERNANCE +Ping An continuously adopts global best practices in corporate governance and +improves its corporate governance structure built on both local advantages +and international standards. The Company's board of directors (the "Board" +or "Board of Directors") hereby reports to the shareholders on the Company's +corporate governance for the year ended December 31, 2023 (the “Reporting +Period"). +Corporate Governance Report +114 +MANAGEMENT DISCUSSION AND ANALYSIS +General Meetings +Information Disclosure and Investor Relations +Annual Report 2023 +The Company adheres to the principles of compliance, objectiveness, consistency, timeliness, interactivity +and fairness in providing services proactively, passionately and efficiently to institutional and individual +investors in China and abroad, facilitating the understanding between the Company and its investors, +enhancing corporate governance and realizing the Company's fair corporate value. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +day-to-day management of the Company's business. +In addition, the responsibilities, functions and types of decisions delegated to the management include: +implementation of the Company's overall direction, objectives and strategies, business plans and +investment proposals as determined by the Board from time to time; and +performing the corporate governance function, monitoring, evaluating and ensuring the effectiveness +of the Company's internal control systems and compliance with applicable laws and regulations. +appointing or dismissing the Company's senior management, and determining their remuneration, +reward and punishment; and +formulating plans for any change in the Company's registered capital, issuance plans of corporate +bonds or other securities, and listing plans; +formulating plans for mergers or disposals and deciding on major investments, asset collateralization +and other forms of guarantee in accordance with the mandate granted by the General Meetings; +formulating the Company's profit distribution and loss recovery plans; +formulating the Company's annual budgets and financial statements and monitoring the Company's +performance; +formulating the Group's overall direction, objectives and strategies, business plans and investment +proposals as well as monitoring and supervising the management's performance; +• +• +The Board is responsible for the management of the Company and accountable to the shareholders for +their entrusted assets and resources. The Board represents and owes a duty to act in the interests of +the shareholders as a whole. The Board recognizes its responsibility to prepare the Company's financial +statements. The principal responsibilities of the Board and the types of decisions that can be made by the +Board include: +Corporate Governance Functions of the Board +BOARD AND DIRECTORS +The Company's shareholding structure is scattered and there are neither controlling shareholders nor de +facto controlling parties. As an integrated financial group, the Company maintains full independence in +terms of assets, staff, finance, organization and business under the supervision of the NFRA. The Company +is an independent corporation responsible for its own profits and losses, runs independent and complete +business, and is capable of independent business operations. During the Reporting Period, no controlling +shareholder or other related party misappropriated the Company's funds, as confirmed by Ernst & Young +Hua Ming LLP in its specific report in this respect. +The Company's Independence from the Controlling Shareholders on Assets, Staff, Finance, Organization, +and Business +The Board has reviewed the shareholder communications policy on a regular basis (including in 2023) and +ensured its effectiveness, and believes the shareholder communications policy is effective and adequate. +Corporate Governance Report +116 +CORPORATE GOVERNANCE +115 +Ping An Insurance (Group) Company of China, Ltd. +113 +The Company proactively communicates with the market through various means and channels, including +but not limited to public presentations, roadshows, videos, conference calls and investor days, to +improve communication effectiveness and facilitate value recognition. All these efforts have helped to +deepen the capital market's understanding of the Company. Besides maintaining good communication +with institutional investors, the Company has also established diverse channels for communication with +minority investors to provide better investor services and protect their interests, including but not limited +to corporate websites, email and hotlines. Moreover, the Company is committed to strengthening the +analysis and reporting of capital market situations and the collection of shareholders' information, paying +high attention to addressing investors' concerns and advice in order to further enhance the Company's +operations, management and corporate governance. We constantly improve internal workflows and system +construction to provide investors with more convenient services precisely and efficiently. +The "Investor Relations" section on the Company's website (www.pingan.cn) serves as a platform +for communication with investors on the Company's updates including but not limited to business +development and operations, financial information and corporate governance practices. Investors may also +write directly to the Company's IR Team or by email to IR@pingan.com.cn for further inquiries, which will +be appropriately dealt with by the Company. +During the Reporting Period, the Company disclosed all material information in a truthful, accurate, +complete, timely and impartial manner in accordance with the applicable laws and regulations and the +Articles of Association, making sure that information was disseminated to every shareholder equally, and +there was no breach of information disclosure regulations. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Amid the ever-changing economic situations +and market environment, the Company will +earnestly study and implement the spirit of the +20th National Congress of the CPC and China's +Central Financial Work Conference, strictly abide +by laws and regulations, continuously strengthen +risk management, constantly improve operations, +and optimize resource allocation. In this way, the +Company will improve the quality and efficiency of +services for the real economy and help realize the +goal of building China into a financial powerhouse. +Ping An will advance its technology-driven +"integrated finance + healthcare and elderlycare" +strategy and pursue high-quality development with +Chinese characteristics under a people-centered and +customer needs-oriented approach, creating long- +term, steady and sustainable value for customers, +employees, shareholders and society. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Moreover, Ping An provides partners with training +on procurement system operation, procurement +management rules, compliance and so on to +improve suppliers' sustainability performance. If +a supplier violates the Group's business code of +conduct or fails the Group's appraisal, Ping An will +help it formulate a rectification plan until it passes +the appraisal. If a supplier violates the procurement +rules, it will be disqualified and penalized. +As a responsible purchaser, Ping An is committed +to achieving win-win cooperation and value +maximization with partner suppliers. Ping An has +established the Sustainable Supply Chain Policy of +Ping An Group, integrating sustainable development +requirements into supply chain management that +covers sourcing and introduction, registration and +verification, bidding and procurement processes, +contract signing, and fulfillment management. +Moreover, Ping An conducts regular inspections +or annual onsite inspections of suppliers as per +project requirements, focusing on suppliers' ESG +performance. The Company has also included +sustainable development requirements in existing +supplier contracts, setting out articles on anti- +bribery, information security and privacy protection, +low-carbon and green technological transformation +and development, labor rights protection, and +employee development, and requiring suppliers +to actively undertake and fulfill corporate social +responsibilities and obligations. Ping An provided all +its partnered suppliers with ESG training in 2023. +Sustainable Supply Chain +Technology-powered Sustainable Development +Ping An pursues high-quality development driven +by comprehensive digitization, focusing on the +transformation and upgrade of its core businesses. +Ping An uses technologies to help financial +businesses boost sales, improve efficiency, control +risks, and accelerate the building of ecosystems. +In this way, Ping An empowers financial services +with technologies, empowers financial services +with ecosystems, and advances development +with technologies. For more details on digital +technology-driven transformation, please refer to +the section headed "Technology Business." +Ping An formulated the Ping An Group's Policy +Statement on Al Ethics Governance in line with the +five ethical principles of "human-oriented, human +autonomous, secure and controllable, fair and just, +and open and transparent." Ping An undertakes to +oversee the development and application of Al in +a scientific manner, and is committed to keeping +technology and financial services under ethical +review. Ping An has clear ethical goals for data +use, algorithm R&D, and industry application, and +constantly improves its Al governance framework. +Internally, Ping An has established the Al Ethics +Management Committee, which is responsible +for steering the general directions of Ping An's +Al ethics policy. The committee ensures fairness +and justice in product R&D, oversees information +security and privacy protection in product and +service provision, and explores ways to optimize +management regarding Al-related ethical issues in +project implementation. Externally, Ping An actively +participates in global Al governance and promotes +exchanges with peers and academia, contributing to +the industry's standardization of Al governance. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +108 +Ping An strictly abides by laws and regulations, +regulatory policies and requirements, and constantly +improves its information security management +system in line with technological innovations and +best practices, aiming to ensure the confidentiality, +integrity and availability of information. Ping An has +formulated rules including Ping An Group's Policy +Statement on Information Security Management, +and established a data security governance model +centering on customer data protection. Ping An +performs end-to-end security management around +personnel, data, systems, businesses, and third +parties, and conducts annual training on security +for all the employees of the Group and third-party +personnel. In addition, Ping An regularly conducts +internal and external audits of its information +security management and data privacy protection. +Ping An has passed the ISO27001 information +security management system certification for +consecutive years, ensuring the effective and stable +operations of the information security system. +Regarding security protection, Ping An takes both +active and passive defense measures to ensure +information security of the system, formulates +emergency plans for cybersecurity incidents, and +organizes emergency drills at least once a year. +Ninety-three percent of the Group's member +companies have passed the ISO/IEC 27001 and +other information security or privacy protection +certifications as of December 31, 2023, and no major +information leak or other cybersecurity incident +occurred in 2023. +Information Security and Al Governance +Adhering to the principle of being people-centered, +secure, fair and transparent, Ping An strictly +implements information security management +norms in line with the highest standards to reinforce +the Company's information business. Moreover, +Ping An pays high attention to improving its Al +governance system to ensure security and control, +with an Al Ethics Committee at the Group level +overseeing the development and application of Al in +a comprehensive and rational manner. +Development and Welfare of Agents +To pursue high-quality development, Ping An +continuously optimizes channel development, builds +teams for innovative channels, and improves the +agent force's comprehensive strengths. For more +details, please refer to the section headed "Life and +Health Insurance Business." +The Group's member companies have established +their trade unions under laws and regulations to +protect employees' legitimate rights and interests +and promote high-quality business development. +Both the unionization rate and the membership +rate are 100%. Meanwhile, the Group encourages +its member companies to establish “Employee +Representative Assemblies." Issues and policies +related to the interests of employees as well as +the election and debriefing of employee directors +and supervisors are all deliberated and approved +at "Employee Representative Assemblies." In +addition, Ping An takes care of employees' health +and well-being by providing regular assistance for +employees in difficulties, annual employee health +checkups, and mental health guidance. To meet the +Company's business needs and employees' career +development needs, Ping An provides various +training courses by integrating resources such as +Ping An (Shenzhen) Financial Education and Training +Center, lecturers, and the "Zhi Niao" app. In this way, +Ping An continues to improve employees' innovation +capabilities, expertise, and business skills. +Ping An conducted a satisfaction survey of all +its employees through an external third-party +professional organization. The overall employee +satisfaction was 87 points in 2023, higher than the 85 +points in 2022. +Sustainability +107 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Ping An respects and safeguards employees' basic +rights and interests. Ping An provides employees +with commercial insurance, high-end health insurance +and regular health checkups, and pools various +resources to provide employees with discounted +goods and heartwarming services. Ping An maintains +a health management platform where employees +I can directly consult a doctor online and make an +appointment in a hospital. Ping An invites health +experts to give health lectures from time to time. +Ping An maintains the Ping An Employee Assistance +Program to protect the physical and mental health +of employees. Ping An continuously optimizes HR- +X, a smart human resources mobile app, to provide +employees with a series of convenient services +including one-click leave application and self- +service certificate application. Ping An respects +and cares for female employees, and provides +mother-and-baby rooms and facilities in the +workplace for lactating employees. Ping An strictly +abides by national laws and regulations and local +government requirements, and implements policies +on parental leave, breastfeeding breaks and pregnant +employees' rest breaks. Moreover, Ping An has its +own employee leaves in addition to those specified +by laws, regulations and government policies. For +instance, Ping An fulfills its social responsibilities +and encourages employees to participate in public +welfare by granting them blood donation leave +and volunteer service leave. Ping An provides +examination leave for special positions to encourage +employees to develop specialized skills through +continuous learning. Ping An also has a birthday +leave policy that allows flexible working hours. Ping +An has open, safe and diverse channels in place for +all employees to file complaints and give feedback. +Ping An properly protects each employee's legitimate +rights and interests, and maintains a just, equitable, +harmonious and healthy workplace by keeping +employees duly informed through communication, +training and so on. +talent map and the “8Q + TEL” model to assess +employees' comprehensive abilities on a yearly +basis via regular appraisal and talent assessment +for key positions, focusing on actual performance, +skill sets and development potential to ensure fair +and efficient talent selection. Moreover, Ping An +continues to improve position sequences and talent +development system, aiming to build broader career +development channels, develop high-quality talent +pipelines, and enable employees to grow to their +fullest potential. +Regarding talent as the primary driver of business +development, Ping An attaches great importance +to team development. Adhering to the strategy of +developing a strong workforce in the new era, Ping +An has developed its talent system centering on the +“integrated finance + healthcare and elderlycare" +ecosystem, continuously attracting top talent in +related industries to strengthen Ping An's talent +competitiveness. Ping An established a series +of procedures to improve talent management +standards and systems in 2023. Ping An leverages +scientific and standardized performance +management combined with the three-dimensional +Ping An upholds a principle of fair, equitable and +transparent remuneration. Ping An continuously +rationalizes and optimizes performance-based +remuneration management on the principle of fair +and equitable distribution according to work, and +provides competitive remuneration to motivate +employees. To retain key employees and strengthen +internal cohesiveness, Ping An has put in place +long-term incentive and restraint mechanisms, and +implemented the Key Employee Share Purchase Plan +and the Long-term Service Plan. +For resource development, Ping An has developed +a multi-dimensional curriculum focusing on the +contents, capabilities and development stages, +and upgraded the "training system for key stages +of talent development" to meet multi-tiered, +comprehensive talent development needs. For +mechanism and platform development, Ping An +continuously optimizes the learning platform to +cover all learning scenarios. Ping An explores a +"learning passport" model under which employees' +learning activities and outcomes are completely +recorded and linked to learning points to enhance +the planned learning of all employees. By associating +learning outcomes with career development, Ping +An effectively motivates all employees, promotes a +learning atmosphere, and builds itself as a learning +organization. Ping An provides employees at +different career development stages with tailor-made +courses on management capabilities and leadership +development, with themes covering corporate +strategies, management decisions, and career +development. +MANAGEMENT DISCUSSION AND ANALYSIS +109 +MANAGEMENT DISCUSSION AND ANALYSIS +Prospects of Future Development +MAJOR INDUSTRY TRENDS, MARKET LANDSCAPE, +AND RISKS +For healthcare and elderlycare business, +the Company will continuously advance +the "integrated finance + healthcare and +elderlycare" strategy. Ping An will leverage the +capabilities and advantages of its healthcare +and elderlycare ecosystem to unlock synergies +between healthcare and elderly care services +and integrated financial services, centering +on family doctor membership. Acting as a +payer and integrating providers, Ping An will +constantly integrate "online, in-store and +home-delivered" healthcare and elderlycare +service resources to provide corporate and +retail customers with "worry-free, time-saving +and money-saving" healthcare and elderlycare +service experience. Ping An will further pursue +competitive differentiation by developing +unique "finance + service" and "insurance + +service" managed care business models. In this +way, Ping An will strive to create more stable +and sustainable value for its shareholders. +For technology business, the Company will +comprehensively improve its "integrated +finance + healthcare and elderlycare" +service framework, employing cutting-edge +technologies developed through years of +continuous R&D to support its core businesses. +By doing so, the Company will provide +customers with premium products to meet their +comprehensive needs for diverse integrated +financial offerings. Moreover, the Company +will continuously upgrade its healthcare and +elderly care ecosystem strategy by improving +the "managed care model" and integrating +customer bases and resources to develop the +healthcare and elderly care ecosystem. +Ping An Insurance (Group) Company of China, Ltd. +112 +For asset management business, by enhancing +investment management, risk management and +product innovation and maintaining prudent +operations, the Company will promote high- +quality development of the financial industry, +channel funds into the real economy, and help +capital markets to function as financial hubs. +Regarding insurance funds investment, the +Company will take risk prevention as the first +priority, improve its asset-liability management +capabilities, adhere to the philosophy of +long-term investing, and promote economic +transformation and upgrade. +For banking business, the Company will +strengthen and uphold the CPC's leadership, +and actively implement the spirit of the 20th +National Congress of the CPC, China's Central +Financial Work Conference and Central +Economic Work Conference. The Company +will adhere to the people-centered philosophy +of development, continuously advance +strategic transformation, and actively develop +TechFin, green finance, inclusive finance, +pension finance, and digital finance. Moreover, +the Company will continuously enhance its +ability to serve the real economy, strengthen +financial risk prevention and management, +promote comprehensive digital operations, and +actively pursue high-quality financial business +development. +For insurance business, Life & Health +will further implement the "channel + +product" strategy and firmly promote the +specialization of channels to pursue high- +quality development. Life & Health will realize +sustainable long-term growth by continuously +upgrading insurance products, offering +"heartwarming insurance," and improving +business quality. Ping An P&C will continue +to serve China's overall development, actively +assume social responsibilities, and provide +risk reduction services. Ping An P&C will +pursue comprehensive digital transformation +and optimize business portfolios to provide +customers with refined premium services and +realize high-quality development. +Being customer-centric, Ping An will gain +precise insights into customer demands by +leveraging its technologies and compliant data +analytics under the “one customer, multiple +products, and one-stop services" model. Ping +An will build a heartwarming financial services +brand and meet customer demands with +one-stop, multi-channel integrated financial +service solutions, delivering ultimate "worry- +free, time-saving, and money-saving" customer +experience. Moreover, Ping An will boost +the value of retail customers through the +sustainable development of integrated finance. +Prospects of Future Development +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +In 2024, the Company will continue striving to +become a world-leading integrated financial, +healthcare and elderly care services provider under +the business policy of "focusing on core businesses, +boosting incomes and cutting costs, optimizing +portfolios, and improving quality and efficiency." +Annual Report 2023 +DEVELOPMENT STRATEGY AND BUSINESS PLAN +Facing multiple challenges in internal and external +business environments, the Company took multiple +measures to implement the philosophy of "Expertise +creates value” by leveraging its resources and +advantages in finance, healthcare, elderlycare +and technology in a forward-looking manner in +2023. The Company actively pursued high-quality +development, focused on core financial businesses, +and continuously optimized business portfolios. In +addition, the Company fulfilled its insurance mission +and corporate social responsibilities to support the +real economy and China's "domestic circulation” +strategy. Ping An continuously delivered on its +brand promise of "Expertise makes life simple." +Ping An achieved its business goals for 2023 by +strengthening risk management, optimizing rules, +and furthering digital transformation. The Company +focused on the development of its core financial +businesses, advanced technological innovations in +finance, healthcare and elderlycare, and developed +the "integrated finance + healthcare and elderlycare" +service framework. By doing so, the Company +maintained the healthy, sustainable development of +its core businesses. +For healthcare and elderlycare business, +China is comprehensively promoting the high- +quality development of healthcare, aiming to +meet overall goals under the Healthy China +initiative by 2035. China is actively developing +a comprehensive chronic disease prevention +and treatment system centered on health +management, improving the healthcare service +system for the elderly, and enhancing the +monitoring and management of occupational +disease hazards. Moreover, the popularization +and development of Al, digital, internet and +other technologies in healthcare will continue +to reduce the costs of diagnosis and treatment +as well as improve the accuracy and efficiency +of diagnosis and treatment. Drawing on deep +insights into users' healthcare and elderlycare +needs, the Company will leverage premium +healthcare and elderlycare management +services to actively tackle population aging and +help implement the Healthy China initiative. +For technology application, Ping An will +advance the digital transformation of financial +services in response to the state's call to +develop TechFin, green finance, inclusive +finance, pension finance and digital finance. +In addition, Ping An will develop its core +technologies and leverage technologies to +boost sales, increase cost-effectiveness, and +control risks. By doing so, Ping An will improve +financial service capabilities and coverage to +meet multi-level, diverse customer needs for +financial services and insurance protection, +providing high-quality financial services for +society. +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +110 +For asset management business, as the +financial regulatory system continuously +improves and financial risks are effectively +prevented and mitigated, the asset management +industry has entered a new stage of high-quality +development, which presents new development +opportunities. The Company will strictly +follow government policies, strengthen its +resilience against risks, adhere to the bottom +line of steady operations, seek steady, high- +quality development, improve the efficiency of +financial services, and continuously increase +support for major national strategies and +industrial upgrades. +is committed to strengthening the CPC's +leadership, serving the real economy, and +preventing and controlling financial risks. The +Company will adhere to the people-centered +development philosophy, and stay alert to +macroeconomic developments, market changes +and customer demands to improve its ability +to serve the real economy. In addition, the +Company will strengthen comprehensive +financial risk prevention and management, +promote comprehensive digital transformation, +and actively support high-quality development. +For banking business, the banking industry +For insurance business, the ongoing "Healthy +China" initiative has raised people's awareness +of healthcare and elderlycare, benefiting the +insurance industry in the long term. There is +a huge potential market for the life insurance +industry due to the ongoing healthcare +reform, new government policies on people's +livelihoods, welfare and security, and people's +growing awareness of insurance. For the +property and casualty insurance industry, +business operations will become more +specialized, refined and intensive, and the +role of insurance as both an economic shock +absorber and a social stabilizer will become +increasingly prominent with the comprehensive +reform of auto insurance, promotion of +operational compliance, and increasing +government policy-driven contributions from +non-auto insurance. +In 2024, amid profound changes in domestic and +foreign economic environments, China's economy +and consumption growth will still face challenges +in the short term. However, there will be new +business opportunities for the Company in the +long term. Consumer demands for insurance and +health management will increase due to people's +growing awareness of healthcare and elderlycare, +creating huge room for the development of our +“integrated finance + healthcare and elderlycare" +service framework. In addition, as demand for +digital transformation grows stronger driven +by government policies and technological +advancement, Ping An is accelerating the innovation +of its financial and healthcare business models to +empower business growth. +2023 is the first year to comprehensively implement +the spirit of the 20th National Congress of the CPC, +and a crucial year to carry out the 14th Five-Year +Plan. During the year, China's economic recovery +faced difficulties and challenges while geopolitical +risks significantly heightened outside China. Despite +the challenges, China steadily improved the quality +of economic development, comprehensively +advanced reform and opening-up, and maintained +overall economic and social stability under the +strong leadership of the CPC Central Committee +with Comrade Xi Jinping at its core. +In response to the call of the CPC and the state, the +Company will continue to support the real economy +with financial services and strengthen financial risk +management, contributing to the effective upgrade +and appropriate expansion of China's economic +output. +111 +March 15, 2023 +Audit services for financial statements audits, reviews and agreed-upon procedures +Audit services for internal controls +Finance & Planning +Human Resources +Administration +Ping An Insurance (Group) Company of China, Ltd. +The organization structure of the Company +In August 2007, the Company adopted a code of conduct regarding securities transactions conducted by its +Directors and Supervisors (the "Code of Conduct"), which was amended in August 2022, on terms no less +exacting than the required standards set out in the Model Code. Specific inquiries have been made to all +the Directors and Supervisors of the Company, who have confirmed that they complied with the required +standards set out in the Model Code and the Code of Conduct from January 1, 2023 to December 31, 2023. +Compliance with the Model Code +None of the Directors is aware of any information that would reasonably indicate that the Company did not +meet the applicable Code Provisions set out in the Corporate Governance Code any time from January 1, +2023 to December 31, 2023. +During the Reporting Period, the Board held meetings to review the Company's compliance with the +Corporate Governance Code and the contents disclosed in the Corporate Governance Report. +The Board is responsible for performing the corporate governance duties set out in the terms of reference +in the Code Provision A.2.1 of the Corporate Governance Code. +Internal Control +Our Compliance with the Corporate Governance Code +OTHER MATTERS REGARDING CORPORATE GOVERNANCE IN THE REPORTING PERIOD +Amendments to the Articles of Association +Center +Development Center +Asset Management +Strategic +Corporate Governance Report +CORPORATE GOVERNANCE +125 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +The Company canceled 70,006,803 repurchased A shares on June 16, 2023, and amended the terms related to +the share structure and registered capital of the Articles of Association accordingly after the cancellation. +The amendments took effect on July 19, 2023, the date at which the Company completed the procedure of +reporting to the NFRA. The amended Articles of Association was published on the website of HKEX on July +19, 2023 and the website of SSE on July 20, 2023. +The Company has established an Executive Committee, which is the highest execution authority under +the Board. The primary duty of the Executive Committee is to review the Company's internal business +reports, policies in relation to investment and profit distribution, and management policies, development +plans and resource allocation plans. The Executive Committee is also responsible for deciding and +promoting significant matters including the Company's strategic planning, compliance/risk management, +capital management and fund utilization, human resource synergy and brand management. In addition, +the Executive Committee is responsible for reviewing business plans of the Company's subsidiaries and +evaluating the subsidiaries' financial performance. The Company has also established several management +committees under the Executive Committee, including the Strategy and Budget Management Committee, +the Investment Management Committee, the Risk Management Executive Committee, the Technology +Development Committee, the Investor Relations Management Committee, and the Sustainable Development +Committee. +Center +Center +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +126 +Group Office +Board Office +Branding +Organization & HR +Remuneration Planning +& Management +Management +Performance +Center +HR Services +Planning +Treasury +Audit & Supervision +Legal & Compliance +Risk Management +Strategic Planning +Asset Allocation +Management Committee +Secretariat of Investment +Management Center +Finance +(in RMB million) +THE EXECUTIVE COMMITTEE +SUPERVISORY COMMITTEE AND SUPERVISORS +Date +Executive Director +Tan Sin Yin +Non-executive Director +Yao Jason Bo +Ng Sing Yip (Chairman), +Ng Kong Ping Albert, +Jin Li +In 2023, the Related Party Transaction Control and Consumer Rights +Protection Committee held a total of four meetings, all convened in +accordance with the Articles of Association and the Charter of the Related +Party Transaction Control and Consumer Rights Protection Committee of +the Board. All of the members' opinions and suggestions were adopted +by the Company. The attendance records of each member of the Related +Party Transaction Control and Consumer Rights Protection Committee +are set out in the part headed "Attendance Record of Directors" of this +section. +Related Party Transaction Control and Consumer Rights Protection Committee +The primary duties of the Related Party Transaction Control and Consumer +Rights Protection Committee are to coordinate the management of the +Company's related party transactions and the protection of consumer +rights, including determining the overall objectives, basic policies and rules +in respect of related party transaction management, reviewing material +related party transactions, ensuring compliance and fairness of the +Company's related party transactions, guarding against risks arising from +related party transactions, studying major topics and policies on consumer +rights protection, and guiding and supervising the establishment and +improvement of management rules for consumer rights protection. +Non-executive Directors +Independent +Members +Corporate Governance Report +March 14, 2023 +123 +Annual Report 2023 +140 +22 +10 +7 +101 +Fees payable +Total +Non-assurance services +Other assurance services +Ping An Insurance (Group) Company of China, Ltd. +The composition of the Supervisory Committee and the profile of each Supervisor are set out in the section +headed "Directors, Supervisors, Senior Management and Employees" of this Report. Duty performance of +the Supervisory Committee is detailed in the section headed “Report of the Supervisory Committee." +Contents of the Meeting +April 17, 2023 +The meeting deliberated and approved proposals including the Proposal to Issue +Capital Supplementary Bonds. +The meeting deliberated and approved the Proposal for General Meetings to Grant +General Mandate to the Board of Directors regarding Placement of New H Shares. +Non-executive Directors +Yang Xiaoping, +He Jianfeng +Independent Non-executive +Directors +Liu Hong, +Jin Li +Ma Mingzhe (Chairman) +Executive Director +Members +Contents of the Meeting +August 29, 2023 +April 17, 2023 +The meeting deliberated and approved the Proposal on Reviewing the Report on +Related Party Transactions of the Company for 2022, the Proposal on Reviewing the +Report on Consumer Rights Protection of Ping An Group for 2022, and the Proposal +on Reviewing Material Related Party Transactions between the Company and Its +Subsidiaries. +Date +The primary duties of the Strategy and Investment Committee are +to conduct research and provide suggestions to the Board for their +consideration in relation to the Company's general strategic plans and +development directions, annual strategic development plans and business +plans proposed by the Company's management, major investments, +property transactions, financing plans, major capital operations, asset +management projects, production and operation projects, ESG matters, +risks and so on, closely monitor and track the investment projects +approved by the General Meetings and the Board, and promptly notify all +the Directors of any significant progress or changes. +Strategy and Investment Committee +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +124 +The meeting reviewed the Report on the List of Related Parties of the Company +under the Terms of the CBIRC in the Second Half of 2023. +The meeting deliberated and approved the Proposal on Reviewing the Report on +Consumer Rights Protection of Ping An Group for the First Half of 2023. +The meeting deliberated and approved the Proposal on Reviewing Framework +Agreement for Material Related Party Transactions of the Company's Subsidiaries. +October 27, 2023 +August 28, 2023 +In 2023, the Strategy and Investment Committee held a total of three +meetings, all convened in accordance with the Articles of Association +and the Charter of the Strategy and Investment Committee of the Board. +All of the members' opinions and suggestions were adopted by the +Company. The attendance records of each member of the Strategy and +Investment Committee are set out in the part headed "Attendance Record +of Directors” of this section. +The meeting deliberated and approved proposals including the Proposal on +Reviewing the Company's 2023 Annual Work Plan and the Proposal on Reviewing +the 2022 Sustainability Report of the Company. +4/4 +Jin Li +Yang Xiaoping +8/8 +1/1 +June 17, 2013 +Soopakij Chearavanont +Non-executive Directors +Protection +Committee +Rights +Transaction +Control and +Consumer +Related Party +Audit and Risk +Management +Committee +Nomination and +Remuneration +Committee +June 17, 2013 +8/8 +8/8 +1/1 +8/8 +1/1 +8/8 +1/1 +==== +April 3, 2020 +Tan Sin Yin (1) +July 2, 2014 +Cai Fangfang +April 3, 2020 +1/1 +Xie Yonglin +1/1 +6/6 +July 17, 2019 +Chu Yiyun +1/1 +July 17, 2019 +Ng Sing Yip +Directors +4/4 +3/3 +3/3 +3/3 +Investment +Committee +Strategy and +8/8 +4/4 +8/8 +1/1 +June 9, 2009 +Yao Jason Bo (1) +8/8 +1/1 +July 1, 2022 +Cai Xun +8/8 +1/1 +July 1, 2022 +He Jianfeng +Independent Non-executive +1/1 +March 21, 1988 +Board +The 14th meeting of the +12th session of the Board +The Board Meeting deliberated and approved proposals +including the Proposal on Reviewing the Annual Report +of the Company for 2022 and Its Summary, the Report +on Final Accounts of the Company for 2022, the Profit +Distribution Plan of the Company for 2022 and the Report +of the Board of Directors for 2022. +Resolutions of the Board Meeting +March 15, 2023 +The 13th meeting of the +12th session of the Board +Date +Convening of Board of Directors Meetings +Session of the Board Meeting. +Corporate Governance Report +CORPORATE GOVERNANCE +117 +Ping An Insurance (Group) Company of China, Ltd. +April 17, 2023 +Annual Report 2023 +Insurance, Actuarial, Technology, Banking, Investment, Accounting, Law, Management, Engineering and so on. +background +Male +12 Directors +Professional +Female +3 Directors +Gender Group +Executive Directors +4 Directors +5 Directors +Non-executive Directors +Independent Non-executive Directors +Note: As of December 31, 2023. +Ma Mingzhe (Chairman) +The 15th meeting of the +12th session of the Board +The 16th meeting of the +12th session of the Board +General +Meetings +as Directors +Date of appointment +Meetings attended in person/Meetings required to attend +Executive Directors +Members +During the Reporting Period, the Directors attended the General Meetings and the meetings of the Board +and specialized committees under the Board in person, and made prudent decisions based on their +in-depth knowledge of relevant circumstances. All the Directors strictly fulfilled their duties, and are +committed to protecting the interests of the Company and its shareholders as a whole. The attendance +records of each Director at the meetings are as follows: +Attendance Record of Directors +Performance of Duties by Directors +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +118 +April 26, 2023 +December 22, 2023 The Board Meeting deliberated and approved proposals +including the Proposal on Revising the Guidelines for +Independent Directors of the Company and the Proposal +to Deliberate the Off-office Audit Report on Mr. Hu +Jianfeng as the Person-in-charge of Auditing of the +Company. +October 27, 2023 +September 27, 2023 The Board Meeting deliberated and approved the Proposal +on Appointment of Senior Management of the Company. +The Board Meeting deliberated and approved proposals +including the Proposal on Reviewing the 2023 Interim +Results Report of the Company and Its Summary, the +Proposal on Distributing Interim Dividend for 2023, and the +Proposal on Reviewing the Report on the Consumer Rights +Protection of Ping An Group for the First Half of 2023. +The Board Meeting deliberated and approved proposals +including the Proposal on Appointment of Fu Xin as +Senior Vice President of the Company and the Proposal +on Reviewing the Compensation of Executives of the +Company. +The Board Meeting deliberated and approved proposals +including the 2023 First Quarter Report and the Unaudited +Results for the Three Months Ended March 31, 2023 of the +Company. +The Board Meeting deliberated and approved proposals +including the Proposal on Reviewing Framework +Agreement for Material Related Party Transactions of the +Company's Subsidiaries and the Proposal on Appointment +of the Person-in-charge of Auditing of the Company. +The 20th meeting of the +12th session of the Board +The 19th meeting of the +12th session of the Board +The 18th meeting of the +12th session of the Board +August 29, 2023 +The 17th meeting of the +12th session of the Board +July 7, 2023 +The Board Meeting deliberated and approved proposals +including the 2023 Third Quarter Report and the Unaudited +Results for the Nine Months Ended September 30, 2023 of +the Company. +July 17, 2019 +Ng Kong Ping Albert +August 20, 2021 +The meeting deliberated and approved the Proposal on Recommending the +Assistant President of the Company. +The meeting deliberated and approved proposals including the Proposal on +Recommending the Chief Risk Officer of the Company. +The meeting deliberated and approved proposals including the Proposal on +Recommending Senior Management of the Company. +The meeting deliberated and approved the Proposal on Appointment of Mr. Michael +Guo as the Chief Human Resources Officer of the Company. +The meeting deliberated and approved proposals including the Proposal on +Recommending Fu Xin as Senior Vice President of the Company. +The meeting deliberated and approved the Proposal on Recommending the Person- +in-charge of Auditing of the Company. +The meeting deliberated and approved proposals including the Proposal on Review +of the Performance Evaluation Results of the Company's Senior Management for +2022 and the Proposal on Review of Participation in the 2023 Key Employee Share +Purchase Plan. +Contents of the Meeting +December 22, 2023 +October 27, 2023 +September 27, 2023 +August 29, 2023 +Audit and Risk Management Committee +July 7, 2023 +March 15, 2023 +Date +Corporate Governance Report +CORPORATE GOVERNANCE +121 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +In 2023, the Nomination and Remuneration Committee held a total of seven meetings, all convened +in accordance with the Articles of Association and the Charter of the Nomination and Remuneration +Committee of the Board. All of the members' opinions and suggestions were adopted by the Company. +During the Reporting Period, the Nomination and Remuneration Committee implemented the remuneration +policies for Directors strictly. The attendance records of each member of the Nomination and Remuneration +Committee are set out in the part headed "Attendance Record of Directors" of this section. +The Nomination and Remuneration Committee developed and always follows the Board Diversity Policy to +ensure a balance of Board members in terms of skills, experience and diversified perspectives, and thus to +promote the effective operations of the Board and maintain a high level of corporate governance. When +selecting Board members, the Company's Nomination and Remuneration Committee takes full account of +the need for a diverse Board, and evaluates and selects candidates in multiple aspects, including but not +limited to gender, age, cultural and educational backgrounds, professional experience, skills and knowledge. +Moreover, the Nomination and Remuneration Committee suggests that the Board should always include +female members to maintain gender diversity, in order to continuously improve corporate governance, +follow global best practices for corporate governance, and further enhance the rationality and effectiveness +of the Board's decision-making. Currently, the Board's level of gender diversity is in line with this goal. +Having regard to the Company's business activities, assets and managed portfolios, the Nomination and +Remuneration Committee selects qualified candidates for positions of Directors and senior management +with reference to business acumen and undertakings, academic and professional achievements and +qualifications, experience and independence, makes recommendations to the Board, and implements +relevant decisions of the Board in relation to appointments. +Liu Hong, +Wang Guangqian +Jin Li (Chairman), +Ng Sing Yip, +Chu Yiyun, +April 17, 2023 +Independent Non-executive +Directors +The primary duties of the Audit and Risk Management Committee are +to review and supervise the Company's financial reporting process and +conduct risk management. The Audit and Risk Management Committee +is also responsible for reviewing any matters relating to the appointment, +removal and remuneration of external auditors. In addition, the Audit and +Risk Management Committee examines the effectiveness of the Company's +internal controls through regular reviews of internal controls over various +corporate structures and business processes, while taking into account +respective potential risks and levels of urgency to ensure the effectiveness +of the Company's business operations and the realization of its corporate +objectives and strategies. Such examinations and reviews cover finance, +operations, compliance and risk management. The Audit and Risk +Management Committee also reviews the Company's internal audit plans +and submits relevant reports and recommendations to the Board regularly. +Independent +According to the resolution of the Company's 2022 Annual General Meeting, the Company reappointed +Ernst & Young Hua Ming LLP and Ernst & Young (collectively "EY”) as auditors of the Company's financial +statements under CAS and IFRS respectively for 2023, which was the third year for EY to act as auditors of +the Company. Remuneration payable to EY for the Reporting Period is set out as follows: +The Audit and Risk Management Committee also reviewed and was satisfied with the performance, +independence and objectiveness of the Company's auditors. +Further, the Audit and Risk Management Committee met with the Company's external auditors separately +twice during the year to help committee members better evaluate the Company's financial reporting rules +and internal control procedures. +The meeting deliberated and approved proposals including the Proposal to +Deliberate the Report on Off-office Audit of Mr. Hu Jianfeng as the Person-in- +charge of Auditing of the Company and the Proposal to Deliberate the Report on +Off-office Audit of Ms. Fu Xin as Chief Operating Officer of the Company and In- +office Audit of Ms. Fu Xin as Senior Vice President of the Company. +The meeting deliberated and approved proposals including the 2023 Third Quarter +Report and the Unaudited Results for the Nine Months Ended September 30, 2023 of +the Company and the Proposal on Reviewing the 2023 Third Quarter Internal Audit +Report of the Company. +The meeting deliberated and approved proposals including the Proposal on +Reviewing the Interim Report of the Company for 2023 and Its Summary and the +Brief Report on the Company's Compliance with Governance Standards. +The meeting deliberated and approved proposals including the 2023 First Quarter +Report and the Unaudited Results for the Three Months Ended March 31, 2023 of +the Company and the Proposal on Reviewing the 2023 First Quarter Internal Audit +Report of the Company. +The meeting deliberated and approved proposals including the Proposal on +Recommending the Person-in-charge of Auditing of the Company. +December 22, 2023 +October 27, 2023 +August 28, 2023 +April 26, 2023 +Members +April 17, 2023 +The meeting deliberated and approved proposals including the Proposal on +Reviewing the Annual Report of the Company for 2022 and Its Summary, the Ernst +& Young's Report on Audit of the Annual Financial Report of the Company for 2022, +the Report on Final Accounts of the Company for 2022, the Proposal on Reviewing +the Annual Compliance Work Report of the Company for 2022, and the Proposal on +Reviewing the Internal Control Assessment and Evaluation Report of Ping An for +2022. +Contents of the Meeting +March 14, 2023 +Date +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +122 +In 2023, the Audit and Risk Management Committee held a total of six meetings, all convened in accordance +with the Articles of Association and the Charter of the Audit and Risk Management Committee of the +Board. All of the members' opinions and suggestions were adopted by the Company. Furthermore, the +Audit and Risk Management Committee convened a meeting to review the unaudited financial report for +2023 and agreed to deliver it to auditors for auditing. The Audit and Risk Management Committee also +reviewed the audited financial report for the year ended December 31, 2023 at the first meeting in 2024, +was satisfied with the basis of preparation of the financial report, including the appropriateness of the +assumptions, accounting policies and standards adopted, and made recommendations to the Board for +consideration. The attendance records of each member of the Audit and Risk Management Committee are +set out in the part headed "Attendance Record of Directors" of this section. +Non-executive Director +Yang Xiaoping +Chu Yiyun, +Wang Guangqian +Ng Sing Yip, +Non-executive Directors +Ng Kong Ping Albert +(Chairman), +CORPORATE GOVERNANCE +Members +The primary duties of the Nomination and Remuneration Committee are +to: provide recommendations on the size and composition of the Board +of Directors (including skills, knowledge and experience); study the +selection criteria and procedures for Directors and senior management, +select qualified candidates and make recommendations to the Board; +study and review the remuneration policies, programs and structures +for all the Directors and senior management of the Company, and +advise the Board in relation to establishing a formal and transparent +procedure for developing remuneration policies; review and approve +senior management's remuneration proposals in line with the corporate +policies and objectives set by the Board; make recommendations to the +Board regarding the performance evaluation of senior management; study +the criteria for appraisal of Directors and senior management, conduct +appraisals and make recommendations to the Board; and review and/or +approve matters relating to share schemes specified in Chapter 17 of the +SEHK Listing Rules. +Nomination and Remuneration Committee +4/4 +4/4 +July 20, 2023 +(Newly-appointed) (1) +Wang Guangqian +1/1 +3/3 +༄། །བབ +4/4 +7/7 +8/8 +1/1 +3/3 +6/6 +1/1 +7/7 +8/8 +6/6 +7/7 +8/8 +4/4 +6/6 +7/7 +8/8 +===== +August 20, 2021 +8/8 +Ouyang Hui (Retired)(1) +August 6, 2017 +1/1 +The Board has established four specialized committees, namely the Nomination and Remuneration +Committee, the Audit and Risk Management Committee, the Related Party Transaction Control and +Consumer Rights Protection Committee, and the Strategy and Investment Committee. The role, function +and composition of each specialized committee are detailed below. +SPECIALIZED COMMITTEES UNDER THE BOARD +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +120 +During the Reporting Period, the Company's Independent Non-executive Directors conscientiously +exercised their powers conferred by the Articles of Association, promptly learned the key operational +information of the Company, paid comprehensive attention to the Company's development, and actively +attended the Board meetings. The Company's Independent Non-executive Directors conscientiously +reviewed and supervised matters including profit distribution, remuneration of the Company's senior +management, recommendation of candidates for directorship, appointment of the Company's senior +management and major related party transactions, which were deliberated by the Board during the +Reporting Period. +The 12th Board currently includes six Independent Non-executive Directors, exceeding one-third of the +total number of the members of the Board, which complies with the applicable regulatory rules of the +Company's listing jurisdictions. The Company's Independent Non-executive Directors are professionals +with extensive experience in their respective fields, including finance, accounting, law and technology, +crucial to the Company's smooth development. All the Independent Non-executive Directors meet specific +independence guidelines set out in the applicable regulatory rules of the Company's listing jurisdictions, +and have presented to the Company their annual independence confirmations. Therefore, the Company +continues to believe that they are independent. Independent Non-executive Directors owe fiduciary duties +to the Company and its shareholders, and are especially responsible for protecting the interests of minority +shareholders. As a key part of the Company's corporate governance, Independent Non-executive Directors +play a significant check-and-balance role in the Board's decision-making by ensuring the Board's access to +independent views and opinions. +Performance of Duties by Independent Non-Executive Directors +The Company Secretary of the Company received more than 15 hours of professional training in the +Reporting Period. +In 2023, all the Directors of the Company attended professional training on corporate governance, regulatory +rules, director/supervisor/senior management's abilities to perform their duties and the Company's +business, as well as training organized by the Insurance Association of China on macroeconomics, industry +development and so on. Mr. Xie Yonglin, an Executive Director of the Company, took special training +on improving the quality of listed companies organized by the Shenzhen Office of the CSRC. Mr. Wang +Guangqian, an Independent Non-executive Director of the Company, attended the SSE's pre-appointment +training session for listed companies' independent directors. In addition, Mr. Jin Li, Mr. Chu Yiyun, Mr. Liu +Hong and Mr. Wang Guangqian, Independent Non-executive Directors of the Company, attended the SSE's +follow-up training session for listed companies' independent directors. +The Company also continually provides information including updates on statutory and regulatory +requirements as well as business and market changes to all the Directors to facilitate the performance of +their responsibilities and obligations under the listing rules and applicable statutory requirements. +During the Reporting Period, all the Directors of the Company actively participated in continuous +professional training by attending external training or seminars and in-house training or reading materials +on various topics, to develop and refresh their knowledge and skills, ensuring that they have comprehensive +and required information to make contributions to the Board. All the Directors have provided their records +of training to the Company. +All the Directors of the Company have received a comprehensive Service Manual for the Performance +of Duties upon their first appointment, to ensure their understanding of the Company's business and +operations as well as their responsibilities and obligations under the listing rules and applicable regulatory +requirements. The Service Manual for the Performance of Duties is updated regularly. +Continuous Professional Development of the Directors +Corporate Governance Report +CORPORATE GOVERNANCE +119 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +During the Reporting Period, Directors put forward constructive opinions and suggestions in respect of the +shareholders and the Company as a whole on matters including but not limited to corporate governance, +reform and development, business operations, risk management, internal controls and consumer rights +protection. In decision-making processes, Independent Non-executive Directors paid particular attention +to minority shareholders' legitimate rights and interests. All the opinions and suggestions were adopted by +the Company. +Adoption of Directors' Suggestions on the Company +During the Reporting Period, none of the Directors objected to the resolutions at the Board meetings and +other matters that were not submitted to the Company's Board meetings. +Objections of Directors on Relevant Matters of the Company +Note: (1) Details of re-designations, new appointments and departures of the Company's Directors during the Reporting Period are set +out in the section headed "Directors, Supervisors, Senior Management and Employees" of this Report. +2/2 +3/3 +3/3 +4/4 +6 Directors +10 and above +Liu Hong +Director +6-9 +4 Directors +As of December 31, 2023, the Board consisted of 15 members, namely four Executive Directors, five Non- +executive Directors and six Independent Non-executive Directors. The profile of each Director is set out in +the section headed “Directors, Supervisors, Senior Management and Employees" of this Report. As far as +is known to the Company, there is no relationship between the Board members and between Chairman of +the Board and Co-CEOs in terms of finance, business, family members, or other major related aspects. The +number of Directors and the composition of the Board follow all the applicable laws and regulations. As +provided in the Articles of Association, Directors shall be elected by the General Meetings with a term of +three years, and are eligible for re-election upon expiry of such term. However, Independent Non-executive +Directors shall not hold office cumulatively for more than six years. The term of office of the 12th Board is +from March 2021 to the date of the 2023 Annual General Meeting. +Directors with diversified backgrounds provide professional support for +effective decision-making of the Board of Directors +Age Group +3 Directors +50 and below +Directorship +with Ping An +(Number of Years) +Category +Board Diversity +Less than 2 +7 Directors +2-5 +4 Directors +4 Directors +61 and above +56-60 +3 Directors +4 Directors +51-55 +H Share +-11,838,752 ++96,443,179 +459,836,080 +pledged shares +Long-term Service Plan of Ping An Insurance +(Group) Company of China, Ltd. (5) +Others +1.93 +350,906,763 +359,636,584 +A Share +A Share +State-owned legal person +1.42 +257,728,008 +2.53 +- +Dacheng Fund Agricultural Bank of China +Others +1.11 +201,948,582 +A Share +- Dacheng Zhongzheng Financial Asset +Shum Yip Group Limited +Overseas legal person +State-owned legal person +A Share ++230,032,530 +H Share +Unknown +Shenzhen Investment Holdings Co., Ltd. +State-owned legal person +5.29 +962,719,102 +A Share +67,550,000 +pledged shares +China Securities Finance Corporation Limited +Others +Business Fortune Holdings Limited +3.01 +A Share +Hong Kong Securities Clearing Company +Limited (4) +Others +2.67 +485,789,140 +-221,974,851 +A Share +Central Huijin Asset Management Ltd. +Management Plan +2.58 +470,302,252 +547,459,258 +Huaxia Fund Agricultural Bank of China - +Huaxia Zhongzheng Financial Asset +1.10 +Shenzhen Municipal People's Government +State-owned Assets Supervision and +Administration Commission +100% +Business Fortune +Holdings Limited +Others +Other H +shareholders +Shenzhen Investment +Holdings Co., Ltd. +Other A +shareholders +2.53% +3.31% +35.06% +100% +5.29% +53.81% +Charoen Pokphand Group Co., Ltd., incorporated in Thailand on September 23, 1976, is a leading company in +Thailand and serves as a parent company of C.P. Group. As a holding company, Charoen Pokphand Group +Co., Ltd. holds shares of subsidiaries in Thailand and overseas. C.P. Group operates across many industries. +ranging from industrial to service sectors, which are categorized into 8 business lines including: Agro- +Industry and Food Business, Retail and Distribution Business, Media and Telecommunications Business, +E-Commerce and Digital Business, Property Development Business, Automotive and Industrial Products +Business, Pharmaceuticals Business to Finance and Investment Business covering 14 business groups and 21 +countries and economies. +Established in 2004, Shenzhen Investment Holdings Co., Ltd. is a solely state-owned limited liability +company, and its legal representative is He Jianfeng. Shenzhen Investment Holdings Co., Ltd. mainly +engages in TechFin, science parks, and the technology industry. On the basis of Shenzhen's urban +development strategy, Shenzhen Investment Holdings Co., Ltd. focuses on technological innovation and +industrial cultivation, and strives to create three major industrial clusters of "TechFin, science parks, and +the technology industry." The company develops a full-lifecycle industry ecosystem in which TechFin is +"sunshine, rain and dew," science parks are "soil," and the technology industry is "seeds, seedlings and +trees." By doing so, the company helps Shenzhen improve the whole-process innovative ecochain of "basic +research + technological breakthroughs + achievement industrialization + TechFin + talent support," and +develop into a modern, international and innovative city at an accelerated pace. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +135 +CORPORATE GOVERNANCE +136 +36 +From left to right: +Ms. Fu Xin +Ping An Insurance (Group) Company of China, Ltd. +Others +Charoen Pokphand Group +Company Limited +Ping An Insurance (Group) Company of China, Ltd. +199,511,462 +A Share +shares (shares) +Management Plan +Notes: (1) Nature of the holders of A shares represents the nature of accounts held by the holders of A shares registered on the +Shanghai Branch of China Securities Depository and Clearing Corporation Limited. +(2) Hong Kong Securities Clearing Company Nominees Limited ("HKSCC Nominees Limited") is the nominee holder of the shares +held by non-registered H shareholders of the Company. +(3) Business Fortune Holdings Limited is an indirect wholly-owned subsidiary of CP Group Ltd., and the shares owned by Business +Fortune Holdings Limited have been registered under the name of HKSCC Nominees Limited. In order to avoid double +counting, the shares owned by Business Fortune Holdings Limited have been deducted from the shares held by HKSCC +Nominees Limited. +(4) The shares held by Hong Kong Securities Clearing Company Limited refer to the shares held by non-registered shareholders of +the Northbound Trading of the Shanghai-Hong Kong Stock Connect Program. +(5) Participants in the Long-term Service Plan of the Company are the employees of the Company and its subsidiaries. Over +140,000 employees have participated in the Long-term Service Plan cumulatively throughout the years. The source of funding is +the remunerations payable to employees. +(6) The above A shareholders do not participate in securities margin trading or securities lending. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +The following chart shows the relationship between the Company and the ultimate controlling party of +shareholders holding a 5% or greater equity interest in the Company: +133 +Changes in the Share Capital and +Shareholders' Profile +Explanation of the connected relationship or acting-in-concert relationship among the above shareholders: +Business Fortune Holdings Limited is an indirect wholly-owned subsidiary of CP Group Ltd. CP Group Ltd. +indirectly held 1,063,597,013 H shares of the Company, representing approximately 5.84% of the total share +capital of the Company as of December 31, 2023, through Business Fortune Holdings Limited and other +subsidiaries. +Save as disclosed above, the Company is not aware of any connected relationship or acting-in-concert +relationship among the above-mentioned shareholders. +Voting delegation, delegated voting right or waiver of voting right regarding the top ten shareholders: +The Company is not aware of any voting delegation, delegated voting right or waiver of voting right +regarding the above-mentioned shareholders. +Particulars of Controlling Shareholder and De Facto Controlling Party +The shareholding structure of the Company is relatively scattered. There is neither controlling shareholder +nor de facto controlling party. +Information on Shareholders Holding a 5% or Larger Equity Interest in the Company +As of December 31, 2023, CP Group Ltd. indirectly held 1,063,597,013 H shares of the Company in total, +representing 5.84% of the Company's total share capital; Shenzhen Investment Holdings Co., Ltd. held +962,719,102 A Shares of the Company, representing 5.29% of the Company's total share capital. +134 +Annual Report 2023 +CORPORATE GOVERNANCE +or frozen +pledged, marked +Number of +Appropriate policies and controls have been designed and established to ensure that assets are safeguarded +against unauthorized use or disposal, that relevant laws, regulations and rules are adhered to and complied +with, that reliable financial and accounting records are maintained in accordance with relevant accounting +standards and regulatory reporting requirements, and that key risks that may impact on the Group's +performance are appropriately identified and managed. The internal control systems can only provide +reasonable but not absolute assurance against material misstatements or losses, as they are designed to +manage, rather than eliminate the risk of failure to achieve business objectives. +The Company manages the handling and dissemination of inside information in accordance with various +inside information disclosure procedures to ensure inside information remains confidential until the +disclosure of such information is appropriately approved, and the dissemination of such information is +efficient and consistent. +As disclosed above, the Audit and Risk Management Committee held a total of six meetings in the +Reporting Period to review the Group's risk management and internal control systems. Through the Audit +and Risk Management Committee, the Board has conducted an annual review of the effectiveness of the +Group's risk management and internal control systems for the year ended December 31, 2023, covering all +material financial, operational and compliance controls as well as environmental, social and governance +performance, and has considered the Group's risk management and internal controls to be effective and +adequate. +By order of the Board of Directors +Ma Mingzhe +Chairman +Shenzhen, PRC +March 21, 2024 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +131 +CORPORATE GOVERNANCE +Changes in the Share Capital and +Shareholders' Profile +CHANGES IN SHARE CAPITAL +Statement of Changes in Share Capital +January 1, 2023 +Number of shares Percentage (%) +Issue of +new shares +Bonus issue +Changes during the Reporting Period +Transfer +from reserve +December 31, 2023 +Others +Subtotal +Number of shares +Percentage (%) +The Board acknowledges its responsibility for overseeing the Group's risk management and internal +control systems and reviews their effectiveness at least annually through the Audit and Risk Management +Committee. The Audit and Risk Management Committee assists the Board in fulfilling its oversight and +corporate governance functions in the Group's finance, operations, compliance, risk management and +internal controls, as well as its role in monitoring and governing finance and internal audits. +For details of the Company's risk management, please refer to the section headed “Risk Management” in +this Report. +The Company has always taken risk management as a core part of its operation and management as well +as business activities. The Company takes steady steps to build a comprehensive risk management system +that is aligned with the Company's strategies and business characteristics. The Company continuously +optimizes risk management organizational structures, standardizes risk management processes, and adopts +qualitative and quantitative risk management methodologies to identify, measure, evaluate, monitor, report, +control and mitigate risks. Keeping risks under control, the Company promotes its sustainable, healthy +business growth. +RISK MANAGEMENT +Establishment and Perfection of the Internal Control System +The Company thoroughly studies and implements the spirit of China's central financial work conference, +focusing its development on serving the real economy and people's livelihoods. The Company improves +the quality and efficiency of services for the real economy to contribute to high-quality development. +Being people-centered, the Company effectively safeguards financial security by strengthening the +bottom line of risk awareness and adhering to the philosophy of sustainable long-term development. The +Company comprehensively improves its rule formulation and internal control system, strongly advocates +the philosophy of "compliance creates value," strengthens the active management of internal controls and +compliance, continuously improves the effectiveness of internal controls, and consolidates the foundation +of the Company's steady, compliant operations and high-quality development. In this way, the Company +vigorously pursues financial business development with Chinese characteristics. +Regarding the internal control management framework, the Company has put in place a well-structured, +well-staffed internal control system with well-defined powers and responsibilities in line with applicable +laws and regulations as well as business and risk management needs. The Board is responsible for +the establishment, improvement and effective implementation of internal controls. The Audit and Risk +Management Committee under the Board monitors and assesses the implementation of internal controls, +and coordinates internal control audits and other relevant work. The Supervisory Committee supervises +the establishment and implementation of internal controls by the Board. The Risk Management Executive +Committee under the Group's Executive Committee (the management) formulates general targets, basic +policies and rules for risk management, and supervises operations of the risk management systems of +subsidiaries or business lines. +Regarding the formulation and implementation of internal control rules, the Company further improved +basic management policies and procedures, standardized guidelines for key processes, and enhanced +implementation of policies and procedures, and promoted compliance of operations in 2023. Firstly, the +Company further standardized policies and procedures. The Company gradually established a consistent, +standard framework of policies and procedures based on management practices in accordance with +laws, regulations and industry norms, and standardized the "formulation, amendment, abolition and +interpretation" of policies and procedures to ensure that internal controls are rules-based and evidence- +based. Secondly, the Company increased efforts to supervise and inspect the implementation of policies +and procedures to ensure proper "formulation, implementation and supervision." Moreover, the Company +organized the communication and learning of new policies and procedures, and enhanced group-wide +education to strengthen compliance awareness among employees. Thirdly, the Company built a closed-loop +management mechanism for “external regulations, policies and procedures, and internal controls.” In this +way, the Company strengthened the hierarchical and classified supervision of member companies' policies, +procedures and internal controls to ensure effective routine management of them. Fourthly, the Company +strengthened the management of policies and procedures. The Company classified policies and procedures +in a scientific way and managed them in accordance with unified standards. The Company kept policies +and procedures independent of human will by embedding them in processes and embedding processes in +systems, laying a solid foundation for high-quality development. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +127 +CORPORATE GOVERNANCE +128 +28 +Corporate Governance Report +Regarding internal control operations and assessment, the Company strictly complied with applicable +laws and regulations. In response to the calls of regulators at all levels for strengthening compliance +management and preventing compliance risks, the Company continuously optimized its governance +structure and strengthened internal control management. Firstly, the Company's internal control operations +and assessment covered all businesses, focusing on key ones. The Company adhered to the principles of +comprehensiveness, materiality and objectivity in internal control operations and assessment. The Company +focused on important business units, major matters and high-risk businesses on the basis of comprehensive +and objective assessments of the Group's headquarters and member companies in different businesses and +sizes. In this way, the Company continuously improved internal control systems and mechanisms. Secondly, +the Company enhanced supervision to oversee the fulfillment of responsibilities. The Company organized +its member companies to monitor and assess the effectiveness of internal control systems and define +responsibilities in accordance with the Measures for Supervision and Administration of Insurance Group +Companies, the Basic Norms for Internal Controls of Enterprises, the Basic Rules for Internal Controls of +Insurance Companies and other rules, aiming to ensure implementation of internal control systems among +all positions and responsibility owners, oversee the fulfillment of responsibilities for internal control and +compliance management, and further strengthen mandatory restraints. Thirdly, the Company strengthened +execution to enhance efficiency. The Company took account of its own business features, risk profiles +and violation prevention when constantly carrying out internal control assessments and risk screening. +The Company kept risk and compliance appraisal mechanisms in place for effectively implementation of +internal controls. Moreover, the Company strengthened management of key positions, areas and processes +by using digital technologies and approaches to continuously improve overall operational efficiency and +risk prevention. Fourthly, the Company provided employees with training and education, requiring all of +them to pass examinations. The Company ensured that all employees received training and education +and passed online examinations regarding internal controls and the code of conduct in line with internal +control assessments. Moreover, the Company effectively communicated the internal control philosophy to +employees and promoted day-to-day operational mechanisms under which "everyone is involved in internal +controls, everyone is responsible for compliance, and internal controls have been integrated into businesses +and processes." +Selling-restricted shares +Annual Report 2023 +Annual Report 2023 +In active response to the state's call to fight financial crimes and maintain financial security and stability, +the Group Anti-money Laundering and Anti-terrorist Financing Center strictly abides by laws, regulations +and regulatory requirements, proactively transforms itself under the "risk-based” principle, and gives full +play to the advantages of being a financial holding group, enhancing the effectiveness of its anti-money +laundering activities. Regarding the closed-loop money laundering risk management, the Group enhanced +money laundering risk prevention in 2023 by pioneering mechanisms including dynamic money laundering +risk monitoring, money laundering crime typology analysis, and information sharing across the financial +holding group. By enhancing money laundering risk assessment, the Group improved its risk identification +capability by establishing dynamic risk monitoring and product and business risk assessment mechanisms. +By establishing and optimizing a money laundering risk monitoring and management framework +across different business lines, the Group enhanced the joint money laundering prevention and control +capabilities for itself and its member companies. The Group focused on money laundering crimes and +related predicate crimes that infringe on customer's interests and endanger financial and national security, +tracking risk trends such as money laundering conducted with new technologies and via new channels. +The Group continued to strengthen risk monitoring and control, and worked with financial regulators +and competent authorities to combat money laundering threats. With consistent data and platforms, the +Group ensured effective intra-group dissemination of risk information and prevented money laundering +crime risk contagion within the Group by actively exploring the establishment of anti-money laundering +information sharing mechanisms. Regarding improvement of the Group's ability to fulfill anti-money +laundering responsibilities, the Group positions itself as “a secondary regulator" fulfilling the responsibilities +of supervision and management. The Group improves the construction of its business supervision +system, continuously supervises member companies' fulfillment of anti-money laundering responsibilities, +coordinates rectification, and builds a supervision escalation system. The Group strengthens independent +testing under the philosophy of “enhancing rectification via inspection, and making progress via +rectification.” Moreover, the Group continues to enhance its data foundation for anti-money laundering. By +using innovative unsupervised machine learning and other big data algorithms, the Group has established +money laundering risk models targeting individuals, gangs, and risks associated with anti-money laundering, +anti-terrorist financing, and anti-tax evasion characteristic of financial holding groups. The Group upgrades +its integrated smart platform to empower the digital transformation of anti-money laundering and promote +the fulfillment of anti-money laundering responsibilities. Committed to its social responsibilities, the Group +works with regulators to promote public awareness of preventing money laundering risk, illegal fund +raising, and telecommunications fraud through publicity and education. The Group strengthens exchange +and collaboration with regulators, offering advice to them. The Group makes active preparations for the +Guangdong-Hong Kong-Macao Greater Bay Area Anti-money Laundering Summit, drawing upon expertise +across institutions and businesses. The Group has been recognized and praised by regulators for its efforts +to operate the Anti-Money Laundering Committee of the Financial Society of Shenzhen Special Economic +Zone. +Ping An Insurance (Group) Company of China, Ltd. +129 +CORPORATE GOVERNANCE +Corporate Governance Report +Regarding the management framework for internal audit and supervision, the Company has established +an independent, vertical audit and supervision framework, and applies a centralized approach to audit +and supervision by complying with regulatory requirements. The Board of Directors takes the ultimate +responsibility for establishment, operations and maintenance of the audit and supervision framework as +well as the independence and effectiveness of audit and supervision. The Audit and Risk Management +Committee under the Board of Directors reports to the Board of Directors on and supervises and appraises +auditing and supervisory activities. The Group's Person-in-charge of Auditing is responsible for assisting the +Audit and Risk Management Committee in organizing auditing and supervisory activities and improving the +internal audit and supervision framework. The Group Audit and Supervision Department is responsible for +formulating internal audit and supervision policies and supervising specific and effective implementation. +The Group's Audit and Supervision Project Center and regional audit and supervision functions are +responsible for fully implementing audit and supervision projects. They supervise, appraise, and advise +on financial revenue and expenditure, business development, internal control, and risk management +independently and objectively. Audit and supervision departments at all levels are independent of +business operations and management departments. Managed by the Person-in-charge of Auditing, audit +and supervision departments report to the Board of Directors through the Audit and Risk Management +Committee, and are appraised and supervised by the Audit and Risk Management Committee. To ensure +objectivity and fairness, auditing and supervisory activities are independent of business operations and +management, and audit and supervision departments are not directly involved in or responsible for auditees' +business activities, business decision-making and execution as well as the design and implementation of +risk management and internal control frameworks. +In 2023, the Company's internal control assessments covered the following: corporate governance, +organizational structures, corporate strategies, human resources, corporate culture, social responsibilities +and ESG management, sales management, fund utilization management, actuarial management, +investment and financing management, liquidity management, anti-money laundering management, related +party transaction management, legal and compliance management, comprehensive risk management, +operations management, financial management, tax management, asset management, document and seal +management, inquiries, complaints and customer surveys, information system management, information and +communications, internal supervision, and consumer rights protection. The Company paid close attention +to the following high-risk areas: corporate governance, sales management, fund utilization management, +actuarial management, investment and financing management, anti-money laundering, related party +transaction management, comprehensive risk management, operations management, financial management, +and information system management. The Company maintained effective internal controls over financial +reporting in all major aspects in accordance with the Basic Norms for Internal Controls of Enterprises and +relevant rules in 2023. The internal control assessment report for the current year has been approved by the +Board of Directors. The Company has engaged Ernst & Young to audit the effectiveness of internal controls +over financial reporting, issue the Internal Control Audit Report, and pay attention to the effectiveness of +internal controls over non-financial reporting matters. +For details of the Company's internal controls, please refer to the Internal Control Assessment Report of +Ping An for 2023 and the Internal Control Audit Report on Ping An for 2023 released at the same date as this +Report on the website of SSE (www.sse.com.cn). +130 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Ms. Cai Fangfang +Unit: Shares +II. Selling-unrestricted circulating shares +SHAREHOLDERS' INFORMATION +Number of Shareholders and Their Shareholdings +Number of Shareholders +Unit: Shareholder +Total number of shareholders +December 31, 2023 +February 29, 2024 +990,870 (including 986,615 +domestic shareholders) +950,976 (including 946,723 +domestic shareholders) +132 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Shareholdings of Top Ten Shareholders as at the End of the Reporting Period +Name of shareholder +Nature of shareholder(1) +Shareholding +percentage +(%) +Total number +of shares held +Changes during the +Reporting Period +Hong Kong Securities Clearing Company +Nominees Limited (2) +Overseas legal person +38.26 +(shares) +6,966,685,599 (3) +(shares) Type of shares +selling-restricted +shares held +(shares) +Number of +As at the end of the Reporting Period, the Company had no staff share. +Staff Shares +There was no issuance of securities during the Reporting Period. +Security Issuance of the Company +1. +RMB ordinary shares +10,832,664,498 +59.26 +2. +Domestically listed foreign shares +3. Overseas listed foreign shares +7,447,576,912 +40.74 +4. +Others +Subtotal +I. +III. Total number of shares +100.00 +100.00 +-70,006,803) -70,006,803 (1) 10,762,657,695 +59.10 +7,447,576,912 +40.90 +-70,006,803) -70,006,803 (1) 18,210,234,607 +100.00 +-70,006,803) -70,006,803 (1) 18,210,234,607 +100.00 +Note: (1) The decrease of 70,006,803 A shares during the Reporting Period was due to the cancellation of repurchased shares. +Security Issuance and Listing +18,280,241,410 +18,280,241,410 +Mr. Hu Jianfeng +Mr. Huang Baoxin +Mr. Ma Mingzhe +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Mr. Xie Yonglin +Ms. Zhang Zhichun +Directors, Supervisors, Senior +Management and Employees +Mr. Michael Guo +Independent Non-executive Director +Aged 56 +Director since July 2019 +Other major offices +Mr. Liu is currently a professor and doctoral supervisor at Peking +University, a Vice President of the Chinese Association for Artificial +Intelligence, a member of the leading expert group of the national key R&D +program of "Intelligent Robots" under the "13th Five-Year Plan" and one +of the first experts under the "National High-level Talent Special Support +Plan." +Past offices +Mr. Liu served as an Independent Director of Shenzhen JingQuanHua +Electronics Co., Ltd. +Educational background and qualifications +Ph.D. in Engineering from Harbin Institute of Technology +Completed postdoctoral research at Peking University +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +143 +Mr. Liu Hong +Past offices +Mr. Ng Kong Ping Albert +Independent Non-executive Director +Aged 66 +Director since August 2021 +Other major offices +Mr. Ng is currently the President of the Hong Kong China Chamber of +Commerce, an Honorary Advisor of the Hong Kong Business Accountants +Association, and a member of the Advisory Board of the School of +Accountancy of The Chinese University of Hong Kong. Mr. Ng is a member +of the Audit Committee of The Chinese University of Hong Kong, Shenzhen +and a Council Member of the Education Foundation of The Chinese +University of Hong Kong, Shenzhen. Mr. Ng is also an Independent Non- +executive Director of China International Capital Corporation Limited, +Beijing Airdoc Technology Co., Ltd. and Shui On Land Limited, and an +Independent Director of Alibaba Group Holding Limited. +Past offices +Mr. Ng served as the Chairman of Ernst & Young China, Managing +Partner of Ernst & Young in Greater China, and a member of the EY +Global Executive. He has over 30 years of professional experience in the +accounting industry in Hong Kong and the Chinese mainland. Before +joining Ernst & Young, Mr. Ng was the partner-in-charge of Arthur +Andersen LLP in Greater China, the partner-in-charge of China business of +PricewaterhouseCoopers, and the Managing Director of Citigroup China +Investment Banking. Mr. Ng served as a member of the First and Second +Accounting Standards Advisory Committee of the Ministry of Finance of +the PRC. +Educational background and qualifications +Bachelor's degree and Master's degree in Business Administration from The +Chinese University of Hong Kong +A member of HKICPA, CA ANZ, CPAA and ACCA +Mr. Jin Li +Independent Non-executive +Director +Aged 53 +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +Ph.D., Master's and Bachelor's degrees in Accounting from Shanghai +University of Finance and Economics +Mr. Chu was a member of the First Accounting Standards Advisory +Committee of the Ministry of Finance, the Executive Secretary-General +of the Accounting Education Branch of the Accounting Society of China +(formerly known as Chinese Accounting Professors Association), and +an Independent Non-executive Director of Universal Scientific Industrial +(Shanghai) Co., Ltd. and Tellhow Sci-tech Co., Ltd. +Ms. Tan served as the Chief Information Officer of the Company from +January 2013 to November 2019, the Chief Operating Officer of the +Company from December 2013 to February 2021, a Senior Vice President +of the Company from June 2015 to December 2015, an Executive Vice +President of the Company from January 2016 to December 2023, a Deputy +Chief Executive Officer of the Company from October 2017 to November +2018, and a Co-Chief Executive Officer of the Company from December 2018 +to December 2023. +Prior to joining the Company, Ms. Tan was a Global Partner of McKinsey & +Company. +Educational background and qualifications +Bachelor's degrees in Electrical Engineering and Economics from the +Massachusetts Institute of Technology (MIT) +Master's degree in Electrical Engineering and Computer Science from MIT +Mr. Ng Sing Yip +Independent Non-executive Director +Aged 73 +Director since July 2019 +Other major office +Mr. Ng currently serves as the Vice Chairman of the Legal Committee +of the Hong Kong General Chamber of Commerce, a member of the +Professional Advisory Board of the Asian Institute of International +Financial Law of the University of Hong Kong, the Chairman of the Board +of Supervisors of HSBC Bank Vietnam Limited, and an Independent Non- +executive Director of HSBC Bank Australia Limited and Hang Seng Bank +Limited. +Past offices +Mr. Ng served as a Crown Counsel in the Attorney General's Chambers +in Hong Kong before going into private practice. Mr. Ng joined HSBC in +June 1987 as an Assistant Group Legal Consultant, was later appointed as +a Deputy Head of the Legal and Compliance Department, and the Head +of Legal and Compliance in Asia Pacific, and served as a Non-executive +Director of HSBC Bank (China) Limited. +Educational background and qualifications +Bachelor's degree and Master's degree in Laws (L.L.B. and L.L.M.) from the +University of London +Bachelor's degree in Laws (L.L.B.) from Peking University +Solicitor to the supreme courts of England, Hong Kong, and Victoria, +Australia +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Mr. Chu Yiyun +Independent Non-executive Director +Aged 59 +Director since July 2019 +Other major offices +Mr. Chu's former name was Chu Yiyun (). He is a professor and +doctoral supervisor at the School of Accountancy of Shanghai University +of Finance and Economics, a full-time researcher at the Accounting +and Finance Research Institute of Shanghai University of Finance and +Economics, a Key Research Institute of Humanities and Social Sciences +under the Ministry of Education, a member of the first and second Senior +Accounting Professional Qualification Evaluation Committee of the National +Government Offices Administration, a Director of the Ninth Council of +the Accounting Society of China, and a Renowned Accounting Expert +designated by the Ministry of Finance. Mr. Chu is also an Independent +Non-executive Director of Bank of Hebei Co., Ltd. and an Independent +Supervisor of Bank of China Co., Ltd. +Past offices +Director since August 2021 +Educational background and qualifications +Mr. Jin is currently a Vice President and Chair Professor of Southern +University of Science and Technology, a member of the Committee for +Economic Affairs of the 14th CPPCC National Committee, a member of the +Central Committee of Jiusan Society, a member of the Board of Directors +and the Academic Committee of the Global Corporate Governance Forum, +and a Vice Chairman of China Management Science Society. Mr. Jin is also +an Independent Non-executive Director of Guosen Securities Co., Ltd. +Past offices +145 +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +Ms. Zhu Xinrong +Independent Supervisor +Aged 67 +Supervisor since July 2022 +Other major offices +Ms. Zhu is currently a second-level professor and doctoral supervisor of +finance at Zhongnan University of Economics and Law, an expert entitled +to a special government allowance from the State Council, a national +master teacher, and the Director of the Collaborative Innovation Center +of "Industrial Upgrade and Regional Finance," a university-affiliated think +tank at Zhongnan University of Economics and Law. Ms. Zhu also serves +as an executive council member of the China Society for Finance and +Banking and an expert in the consulting expert pool of the Monetary Policy +Committee of the PBC. +Past offices +Ms. Zhu was a member of the National Supervisory Committee for +Professional Degrees in Finance and the Vice President of Hubei Finance +Society. Ms. Zhu served as an Independent Non-executive Director of +Guangdong Sanhe Pile Co., Ltd., Hubei Xianning Rural Commercial Bank +Co., Ltd. and Wuhan Credit Investment Group Co., Ltd. +Educational background and qualifications +Ph.D. in Money and Banking from Zhongnan University of Economics and +Law (previously known as Zhongnan University of Finance and Economics) +Ping An Insurance (Group) Company of China, Ltd. +Mr. Liew Fui Kiang +Independent Supervisor +Aged 57 +Other major offices +Mr. Liew currently serves as an Independent Non-executive Director +of Shandong Gold Mining Co., Ltd., China Apex Group Limited, Zhaoke +Ophthalmology Limited, Zhengye International Holdings Company Limited, +and Zhongchang International Holdings Group Limited. +Past offices +Mr. Liew served as an Independent Non-executive Director of Baoshan +Iron & Steel Company Limited and the Chairman of PacRay International +Holdings Limited. +Educational background and qualifications +MBA degree from the University of Hull Business School, United Kingdom +Bachelor of Laws from the University of Leeds, United Kingdom +Fellow of the Hong Kong Institute of Directors +Solicitor of Hong Kong and Solicitor of England and Wales +146 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Supervisor since July 2022 +Other major offices +Annual Report 2023 +Educational background and qualifications +Ms. Tan is a Director of a number of controlled subsidiaries of the +Company including Ping An Life, Ping An P&C and Ping An Bank. +Educational background and qualifications +Ph.D. in Finance from Massachusetts Institute of Technology, USA +144 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Mr. Wang Guangqian +Independent Non-executive +Director +Aged 68 +Director since July 2023 +Other major offices +Diploma in Finance from Zhongnan University of Economics and Law +(previously known as Zhongnan University of Finance and Economics) +Mr. Wang is currently a professor at the School of Finance of Central +University of Finance and Economics, a Vice President of China Society +for Finance and Banking, and a Vice President of China Modern Financial +Society. +Mr. Wang was a Vice Dean of Central College of Finance (now Central +University of Finance and Economics) and then a Vice President and the +President of Central University of Finance and Economics. +Educational background and qualifications +Ph.D. in Finance from Renmin University of China +Supervisors +Mr. Sun Jianyi +Chairman of Supervisory +Committee (Employee +Representative Supervisor) +Aged 71 +Joined the Company in 1990 +Supervisor since August 2020 +Past offices +Since joining the Company in July 1990, Mr. Sun has been the General +Manager of the Management Department, Senior Vice President, Executive +Vice President, Deputy Chief Executive Officer and Vice Chairman of the +Company, and the Chairman of the board of directors of Ping An Bank +successively. +Prior to joining the Company, Mr. Sun was the Head of the Wuhan Branch +of the People's Bank of China, a Deputy General Manager of the Wuhan +Branch of the People's Insurance Company of China, and the General +Manager of Wuhan Securities Company. +Mr. Sun was also a Non-executive Director of China Vanke Co., Ltd., a +Non-executive Director of China Insurance Security Fund Co., Ltd., and an +Independent Non-executive Director of Haichang Ocean Park Holdings Ltd. +Past offices +Mr. Jin was an Associate Dean of Guanghua School of Management, +Peking University, a tenured professor and a doctoral supervisor in the +Department of Finance at Oxford University's Saïd Business School, and +an associate professor in the Department of Finance at Harvard Business +School. He was also an Independent Non-executive Director of Yingda +International Trust Company Limited, Beijing Financial Holdings Group, +Dacheng Fund Management Co., Ltd. and CITIC aiBank Corporation +Limited, and an Independent Director of S.F. Holding Co., Ltd. +Other positions held within the Group +Educational background and qualifications +Ph.D. in Corporate Management from Nanjing University +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ms. Cai Fangfang +Executive Director, +Senior Vice President +Aged 50 +Joined the Company in 2007 +Director since July 2014 +Other positions held within the Group +Ms. Cai is a Director of a number of controlled subsidiaries of the Company +including Ping An Life, Ping An P&C and Ping An Bank. +Other major offices +Ms. Cai is a Non-executive Director of Ping An Health. +Past offices +Ms. Cai successively held the positions of a Vice General Manager and +the General Manager of the Remuneration Planning and Management +Department of the Human Resources Center of the Company from +October 2009 to February 2012, served as the Vice Chief Financial Officer +and General Manager of the Planning Department of the Company from +February 2012 to September 2013, the Vice Chief Human Resources Officer +of the Company from September 2013 to March 2015, and the Chief Human +Resources Officer of the Company from March 2015 to April 2023. +Prior to joining the Company, Ms. Cai served as the consulting director of +Watson Wyatt Consultancy (Shanghai) Ltd. and the audit director on the +financial industry of British Standards Institution Management Systems +Certification Co., Ltd. +Educational background and qualifications +Master's degree in Accounting from the University of New South Wales, +Australia +Mr. Soopakij Chearavanont +Non-executive Director +Aged 60 +Director since June 2013 +Other major offices +Mr. Chearavanont is the Chairman of CP Group, an Executive Director and +the Chairman of C.P. Lotus Corporation, a Non-executive Director and the +Chairman of Chia Tai Enterprises International Limited, and an Executive +Director and the Chairman of C.P. Pokphand Co. Ltd. Mr. Chearavanont +is also the Chairman of CP ALL Public Company Limited and Charoen +Pokphand Foods Public Company Limited (both listed in Thailand). +Past offices +Mr. Chearavanont served as a Director of True Corporation Public +Company Limited (listed in Thailand) and the Chairman of CT Bright +Holdings Limited. +Master of Science degree from Nanjing University +Educational background and qualifications +Mr. Xie was the Deputy Director of the Company's Strategic Development +& Reform Center from June 2005 to March 2006. He held positions of the +Operations Director, the Human Resources Director, and a Vice President +of Ping An Bank from March 2006 to November 2013, and served as the +Special Assistant to the Chairman, the President and the CEO, and the +Chairman of Ping An Securities from November 2013 to November 2016 +consecutively. He was a Senior Vice President of the Company from +September 2016 to December 2019. Previously, Mr. Xie served as a Deputy +General Manager of Ping An P&C's sub-branches, a Deputy General +Manager and then the General Manager of Ping An Life's branches, and the +General Manager of Ping An Life's Marketing Department. +Past offices +Ping An Insurance (Group) Company of China, Ltd. +137 +CORPORATE GOVERNANCE +138 +38 +Directors, Supervisors, Senior +Management and Employees +MAJOR WORK EXPERIENCE AND CONCURRENT POSITIONS OF DIRECTORS, SUPERVISORS, SENIOR +MANAGEMENT AND KEY PERSONNEL +Directors +Mr. Ma Mingzhe +Founder of the Company +Chairman (Executive Director) +Aged 68 +Director since April 2020 +Director since March 1988 +Since the establishment of the Company, Mr. Ma had been fully involved in +the operations and management of the Company until June 2020 when he +ceased to act as the CEO. He now plays a core leadership role, in charge +of decision-making on the Company's strategies, human resources, culture +and major issues. Mr. Ma successively served as the President, a Director, +and the Chairman and CEO of the Company. +Prior to founding the Company, Mr. Ma was the Deputy Manager of China +Merchants Shekou Industrial Zone Social Insurance Company. +Educational background and qualifications +Ph.D. in Money and Banking from Zhongnan University of Economics and +Law (previously known as Zhongnan University of Finance and Economics) +Mr. Xie Yonglin +Executive Director, President and +Co-CEO +Aged 55 +Joined the Company in 1994 +Director since April 2020 +Other positions held within the Group +Mr. Xie is the Chairman of Ping An Bank. +Other major offices +Mr. Xie is a Non-executive Director of Lufax Holding. +Work experience +Bachelor of Science degree from the College of Business and Public +Administration of New York University +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Non-executive Director +Aged 49 +Director since July 2022 +Other major offices +Ms. Cai is currently an Employee Director and the Deputy Party Committee +Secretary of Shum Yip Group Limited, an Executive Director of Shenzhen +Investment Limited, and a Non-executive Director of Road King +Infrastructure Limited. +Past offices +Ms. Cai served as the division director of the Cadre Division I, the division +director of the Research and Publicity Division, the division director of the +Cadre Supervision Division and the deputy division director of the Cadre +Division I and II of the Organization Department of Shenzhen Municipal +Party Committee. +Educational background and qualifications +Bachelor's degree in Economics from Central South University (previously +known as Central South University of Technology) +Mr. Yao Jason Bo +Non-executive Director +Aged 53 +Director since June 2009 +Past offices +Mr. Yao served as a Senior Vice President of the Company from June +2009 to January 2016, the Chief Financial Officer (Financial Director) of +the Company from April 2010 to December 2022, the Chief Actuary of the +Company from October 2012 to March 2021, an Executive Vice President +of the Company from January 2016 to April 2023, and a Co-Chief Executive +Officer of the Company from July 2020 to April 2023. Prior to that, Mr. Yao +successively held positions of a Deputy General Manager of the Product +Center, the Deputy Chief Actuary, the General Manager of the Planning +Department, the Deputy Financial Officer and the Assistant President of +the Company. +Prior to joining the Company, Mr. Yao served as a consulting actuary and a +senior manager at Deloitte Touche Tohmatsu. +Educational background and qualifications +MBA degree from New York University +Fellow of the Society of Actuaries (FSA) +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +141 +CORPORATE GOVERNANCE +142 +Directors, Supervisors, Senior +Management and Employees +Ms. Tan Sin Yin +Non-executive Director +Aged 46 +Ms. Cai Xun +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Admitted to practice in the PRC as a qualified lawyer +139 +CORPORATE GOVERNANCE +140 +Directors, Supervisors, Senior +Management and Employees +9 +Mr. Yang Xiaoping +Non-executive Director +Aged 60 +Director since June 2013 +Other major offices +Mr. Yang is the Senior Vice Chairman of CP Group, the Vice Chairman and +CEO of CPG Overseas, an Executive Director and the Vice Chairman of C.P. +Lotus Corporation, the CEO of CT Bright Holdings Limited, and a Non- +executive Director of CITIC Limited and Honma Golf Limited. Mr. Yang is +also an Associate Dean of the China Institute for Rural Studies of Tsinghua +University, a Vice Director of the Management Committee of the Institute +for Global Development of Tsinghua University, the President of Beijing +Association of Enterprises with Foreign Investment and an Adviser on +Foreign Investment to the Beijing Municipal Government. +Past offices +Annual Report 2023 +Mr. Yang was a member of the Twelfth National Committee of the Chinese +People's Political Consultative Conference, and served as the Manager for +China Division and the Chief Representative of Beijing Office of Nichiyo +Co., Ltd. Mr. Yang was a Non-executive Director of Tianjin Binhai Teda +Logistics (Group) Corporation Limited and Chery Holding Group Co., Ltd., +a Non-executive Director and the Vice Chairman of True Corporation +Public Company Limited, and the Vice Chairman of the board of directors +of China Minsheng Investment Co., Ltd. +Bachelor's degree from Nanchang University (previously known as Jiangxi +Polytechnic College) +Experience of studying in Japan +Certificate for completing a doctoral program in Tsinghua University +Mr. He Jianfeng +Non-executive Director +Aged 52 +Director since July 2022 +Other major offices +Mr. He is currently the Party Committee Secretary and Chairman of +Shenzhen Investment Holdings Co., Ltd., and the President of Research +Institute of Tsinghua University in Shenzhen. +Past offices +Mr. He served as the Party Committee Secretary and Chairman of +Shenzhen Agricultural Products Group Co., Ltd., the Party Committee +Secretary and Chairman of Shenzhen Food Materials Group Co., Ltd., the +Chief Economist and a Party Committee Member of the State-owned +Assets Supervision and Management Commission of Shenzhen Municipal +People's Government, a Vice President of Shenzhen SEZ Construction and +Development Group Co., Ltd., and so on. +Educational background and qualifications +Bachelor of Laws degree in International Law from Wuhan University +Senior Economist +Educational background and qualifications +000 +Past offices +Mr. Hung was an Independent Non-executive Director and then a Non- +executive Director of SMI Holdings Group Limited, an Independent Non- +executive Director, then a Non-executive Director and subsequently a re- +designated Independent Non-executive Director of Lerthai Group Limited +(formerly known as LT Commercial Real Estate Limited). Mr. Hung was +also an Independent Non-executive Director of Zhongchang International +Holdings Group Limited (formerly known as Henry Group Holdings +Limited), Tibet Water Resources Ltd., SY Holdings Group Limited (formerly +known as Sheng Ye Capital Limited), and Gome Finance Technology Co., +Ltd. (formerly known as Sino Credit Holdings Limited). +Mr. Hung's former name was Hung Yu Sum Clement (). He is +currently serving as an Independent Non-executive Director of Starjoy +Wellness and Travel Company Limited (formerly known as Aoyuan Healthy +Life Group Company Limited), China East Education Holdings Limited, +Huarong International Financial Holdings Limited, Skyworth Group Limited, +USPACE Technology Group Limited (formerly known as Hong Kong +Aerospace Technology Group Limited) and JX Energy Ltd., and a Non- +executive Director of High Fashion International Limited. +Mr. Hung served Deloitte China for 31 years where he assumed the +Chairman role of Deloitte China and a board member of Deloitte +International. Mr. Hung served as an adviser to the Guangzhou Institute of +O Certified Public Accountants. He also served as a member of the Political +Consultative Committee of Luohu District, Shenzhen and was appointed +as an expert adviser to the Ministry of Finance of the People's Republic of +China. +Other major offices +47 +Independent Supervisor +Aged 68 +Mr. Hung Ka Hai Clement +Annual Report 2023 +Educational background and qualifications +Supervisor since July 2022 +Bachelor of Arts in Accountancy from the University of Lincoln, United +Kingdom (previously known as The Polytechnic, Huddersfield) +Life member of The Institute of Chartered Accountants in England and +Wales +Joined the Company in 2021 +Term of office: March +2022-present +147 +0.00039 +0.00023 +Sheng Ruisheng +Beneficial owner +A +379,613 +453,412 ++73,799 Key Employee Share Purchase Plan +Long position +0.00421 +0.00249 +Zhang Zhichun +Beneficial owner +A +93,999 +106,370 ++12,371 Key Employee Share Purchase Plan +Long position +0.00099 +0.00058 +Zhang Xiaolu +Beneficial owner +A +12,627 +46,535 ++33,908 Key Employee Share Purchase Plan +Long position +Long position +0.00063 +0.00107 +Long position +0.00054 +0.00022 +Wang Zhiliang +Beneficial owner +A +68,281 +76,840 +Michael Guo +Beneficial owner +A +22,993 +Huang Baoxin +Beneficial owner +0.00043 +A +114,707 +Fu Xin +Beneficial owner +A +25,065 +42,474 ++8,559 Key Employee Share Purchase Plan ++22,993 Key Employee Share Purchase Plan ++13,388 Key Employee Share Purchase Plan ++17,409 Key Employee Share Purchase Plan +Long position +0.00071 +0.00042 +Long position +0.00021 +0.00013 +101,319 +0.00026 +Beneficial owner +H +Nature of +interest +Percentage +of total +issued +H/A shares +Percentage +(%) +of total +issued shares +(%) +Ma Mingzhe +Interest of his spouse +H +20,000 +20,000 +Long position +0.00027 +0.00011 +Change Reason for +(shares) the change +Others(1) +1,196,936 +1,631,038 ++434,102 Others(1) +Long position +0.01515 +0.00896 +Sun Jianyi +Others(1) +A +126,381 +126,381 +Long position +0.00117 +A +Long position +Interests +held at +the end of +the period +(shares) +H/A +shares +10,000 +10,000 +Long position +0.00013 +0.00005 +Deng Bin +Beneficial owner +A +Hu Jianfeng +Beneficial owner +A +67,836 +5,328 +78.264 +Interests +held at the +beginning +of the period +(shares) ++5,328 Key Employee Share Purchase Plan ++10,428 Key Employee Share Purchase Plan +0.00005 +0.00003 +0.00073 +0.00043 +Note: During the Reporting Period, there were no share options held by or restricted shares granted to the current Directors, Supervisors +and senior management of the Company and those who vacated office during the Reporting Period. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +155 +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +Save as disclosed above, as of December 31, 2023, the interests and short positions of the Company's +Directors, Supervisors and chief executives in the Company's shares, underlying shares and debentures +which shall have been notified to the Company and the SEHK pursuant to Divisions 7 and 8 of Part XV +of the SFO (including interests and short positions which the Company's Directors, Supervisors or chief +executives are taken as or deemed to have under such provisions of the SFO), or are recorded in the +register required to be kept by the Company pursuant to Section 352 of the SFO, or are otherwise required +to be notified by the Directors, Supervisors and chief executives to the Company and the SEHK pursuant to +the Model Code, were as follows: +Name +Capacity +Long position +Long position +40,000 +40,000 +H +Mr. Yang Xiaoping, a Non-executive Director of the Company, ceased to be a Non-executive Director +and the Vice Chairman of True Corporation Public Company Limited in March 2023 and the Vice +Chairman of the board of directors of China Minsheng Investment Co., Ltd. in August 2023. +Mr. Hung Ka Hai Clement, an Independent Supervisor of the Company, ceased to be an Independent +Non-executive Director of Gome Finance Technology Co., Ltd. in December 2023. +Mr. Michael Guo, a Co-CEO of the Company, took office as a Non-executive Director of OneConnect +and Ping An Health in November 2023 and March 2024, respectively. +Save as disclosed above, there is no other information required to be disclosed pursuant to Rule 13.51B(1) +of the SEHK Listing Rules. +PENALTIES IMPOSED ON THE DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT BY SECURITIES +REGULATORY AUTHORITIES IN THE LAST THREE YEARS +The current Directors, Supervisors and senior management of the Company and those who vacated office +during the Reporting Period were not subject to any punishment by securities regulatory authorities over +the past three years. +154 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +SHAREHOLDINGS OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +Change in the Number of Shares Held in the Company +As of December 31, 2023, the interests of the Company's current Directors, Supervisors and senior +management and those who vacated office during the Reporting Period in the Company's shares which +shall be disclosed pursuant to the Standard No. 2 Concerning the Contents and Formats of Information +Disclosed by Listed Companies - The Contents and Formats of Annual Report issued by the CSRC, were as +follows: +Number of +shares held at +Mr. Yao Jason Bo, a Non-executive Director of the Company, ceased to be a Non-executive Director of +Ping An Life and Ping An P&C in September 2023. +Name +H/A +shares +the beginning +of the period +Number of +shares held +at the end of +the period +Change +(shares) Reason for the change +Nature of +interest +Percentage of +total issued +H/A shares (%) +Percentage +of total issued +shares (%) +Ma Mingzhe +Beneficial owner +A +2,245,730 +Capacity +Sun Jianyi +Ms. Tan Sin Yin resigned as a Co-CEO, Executive Vice President and other relevant administrative +positions of the Company in January 2024, and was re-designated from an Executive Director to a Non- +Executive Director of the Company. In addition, Ms. Tan ceased to be a Non-executive Director of +OneConnect, an Executive Director of Ping An Technology, and a Non-executive Director of Ping An +Asset Management and Ping An Health in November 2023, December 2023, February 2024 and March +2024 respectively. +Resigned Senior Management +January 2021 +June 2023 +Resigned Senior Management +Male +53 +April 2023 +January 2007 +Notes: (1) Mr. Wang Guangqian took office as an Independent Non-executive Director of the Company on July 20, 2023. +(2) Mr. Michael Guo took office as a Co-CEO of the Company on September 27, 2023 and as a Senior Vice President of the +Company on December 20, 2023. +(3) Ms. Fu Xin took office as a Senior Vice President of the Company on August 31, 2023. +(4) Mr. Huang Yuqiang took office as the Person-in-charge of Auditing of the Company on June 19, 2023. +(5) Ms. Zhang Zhichun took office as the Chief Financial Officer (Financial Director) of the Company on January 1, 2023. +(6) Mr. Ouyang Hui retired as an Independent Non-executive Director of the Company due to the expiration of his term of office +of six years on July 20, 2023. +(7) Ms. Tan Sin Yin resigned as a Co-CEO and Executive Vice President of the Company on January 1, 2024. After resigning from +the senior management position, Ms. Tan Sin Yin was re-designated as a Non-executive Director of the Company on January 1, +2024. +(8) Mr. Ji Guangheng resigned as a Senior Vice President of the Company on August 15, 2023. +7. +(9) Mr. Hu Jianfeng resigned as the Person-in-charge of Auditing of the Company on June 19, 2023. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +153 +CORPORATE GOVERNANCE +Directors, Supervisors, Senior +Management and Employees +CHANGES IN INFORMATION OF DIRECTORS AND SUPERVISORS +1. +Mr. Xie Yonglin ceased to be a Director of Ping An Overseas Holdings in March 2024. +2. +Ms. Cai Fangfang took office as a Non-executive Director of Ping An Health in March 2024. +3. +4. +5. +(10) Mr. Yao Jason Bo resigned as a Co-CEO, Executive Vice President and other relevant administrative positions of the Company +on April 26, 2023. After resigning from relevant administrative positions, Mr. Yao Jason Bo was re-designated as a Non- +executive Director of the Company on April 26, 2023. +0.00069 +Beneficial owner +5,048,596 +0.00134 +0.00055 +Yao Jason Bo +Beneficial owner +A +686,391 +837,826 ++151,435 Key Employee Share Purchase Plan +Long position +0.00778 +0.00460 +Beneficial owner +H +Long position +24,000 +Long position +0.00032 +0.00013 +Tan Sin Yin +Beneficial owner +A +547,920 +714,249 ++166,329 Key Employee Share Purchase Plan +Long position +0.00664 +0.00392 +Beneficial owner +24,000 +A +100,000 +H +2,524,802 +5,048,596 ++279,072 Key Employee Share Purchase Plan +Long position +0.02346 +0.01386 +Long position +0.04691 +0.02772 +Xie Yonglin +Beneficial owner +A +666,487 +942,767 +100,000 ++276,280 Key Employee Share Purchase Plan +0.00876 +0.00518 +Cai Fangfang +Beneficial owner +A +378,064 +477,260 ++99,196 Key Employee Share Purchase Plan +Long position +0.00443 +0.00262 +Yang Xiaoping +Beneficial owner +Long position +Ping An Insurance (Group) Company of China, Ltd. +Xie Yonglin +A +Ms. Zhang Xiaolu +Senior Economist +Bachelor's degree in Engineering from Huazhong University of Science and +Technology (previously known as Huazhong Institute of Technology) +Master's degree in Economics from Zhongnan University of Economics and +Law +Educational background and qualifications +Since joining the Company in 1988, Mr. Sun has successively held the +positions including a Senior Vice President, an Executive Vice President, +the President, and the Chairman and Chief Executive Officer of Ping An +P&C. +Past offices +Mr. Sun serves as a Director of Ping An Securities, Ping An Technology and +Ping An Finserve. +Other positions held within the Group +Joined the Company in 1988 +Chief Human Resources Officer +Aged 62 +Mr. Sun Jianping +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Associate of China Association of Actuaries +Bachelor's degree in Actuarial Science from Shanghai University of Finance +and Economics +Educational background and qualifications +Ms. Zhang successively served as the Assistant President, Chief Investment +Officer, Financial Director, and Board Secretary of Ping An P&C from +December 2017 to December 2022. Before then, she served as a Deputy +General Manager of Ping An P&C's Planning Department and a Deputy +General Manager and then the General Manager of the Company's Planning +Department. +Past offices +Ms. Zhang is a Director of a number of controlled subsidiaries of the +Company including Ping An P&C, Ping An Securities and Ping An Annuity. +Other positions held within the Group +2023-present +Joined the Company in 1998 +Term of office: January +Ms. Zhang Zhichun +Chief Financial Officer +(Financial Director) +Aged 47 +MBA degree from The Chinese University of Hong Kong +Educational background and qualifications +Bachelor of Arts degree from Nanjing University +Mr. Sheng served as the Assistant to the General Manager, a Deputy +General Manager, and the General Manager of the Company's Branding +Department from August 2002 to January 2014. +Compliance Officer, Chief Risk +Officer +Aged 56 +Joined the Company in 2019 +Term of office: June +Educational background and qualifications +After joining the Company in July 2004, Mr. Huang successively held +the positions of the General Manager of Asset Monitoring of the Risk +Management Department of Ping An Bank and a Deputy General Manager +(presiding) of the Risk Management Department of the Group. +Past offices +Mr. Huang serves as the General Manager of the Group's Audit and +Supervision Department and a Director of Ping An Financial Leasing. +Other positions held within the Group +2023-present +Joined the Company in 2004 +Term of office: June +Mr. Huang Yuqiang +Person-in-charge of Auditing +Aged 42 +Financial Risk Manager (FRM) +MBA and master's degree in Quantitative Method and Modeling from +Baruch College, City University of New York +Chartered Financial Analyst +Educational background and qualifications +Prior to joining the Company, Mr. Deng served as the Chief Investment +Officer of China Pacific Insurance (Group) Co., Ltd. and China Pacific +Insurance Co., (H.K.) Ltd., the Head of Investment Analytics & Derivatives +of AIA Group, and the Head of Market Risk Management (Asia-Pacific ex. +Japan and South Korea) of AIG. +Past offices +Past offices +Mr. Deng is a Director of Ping An Life, Ping An Annuity, Ping An Asset +Management and Ping An Overseas Holdings. +Male +Assistant President, Chief +Investment Officer +Aged 54 +Mr. Deng Bin +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +151 +Ping An Insurance (Group) Company of China, Ltd. +MBA degree from Massey University, New Zealand +Educational background and qualifications +Prior to joining the Company, Ms. Zhang served as a Managing Partner of +Advisory Service (CEO of Advisory) at Ernst & Young Greater China and +the General Manager of Consulting Service in Insurance Industry at IBM. +Ms. Zhang served as the Chief Operating Officer of the Company from +February 2021 to October 2021, and a Special Assistant to the President of +Ping An Bank from June 2019 to August 2020. +Past offices +2021-present +Other positions held within the Group +Mr. Sheng serves as the Brand Director and spokesperson of the Company. +Other positions held within the Group +2017-present +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +148 +MBA degree from the University of New South Wales, Australia +Educational background and qualifications +Prior to joining the Company, Mr. Guo was a Partner and Managing Director +of Boston Consulting Group, and a Global Co-CEO of Willis Towers Watson +Capital Markets. +Mr. Guo successively held the positions of the Vice Chief Human Resources +Officer and the Chief Human Resources Officer of the Company from +August 2022 to September 2023. Before then, he served as the Special +Assistant to the Chairman and an Executive Vice President of Ping An P&C. +Past offices +Mr. Guo is a Non-executive Director of OneConnect and Ping An Health. +Other major offices +Joined the Company in 2019 +Term of office: September +2023-present +Aged 52 +Co-CEO and Senior Vice +President +Mr. Huang Baoxin +Mr. Michael Guo +Senior Management and Key Personnel +Bachelor's degree in Economic Information Management from Tianjin +University of Finance and Economics (previously known as Tianjin Institute +of Finance and Economics) +Educational background and qualifications +Mr. Wang served as the Administrative Director and the Director of General +Office of the Group, a Deputy General Manager of the Group's Head Office +in Shanghai and a Deputy Director of the Group's General Office, and +served in the Administration Department of Tianjin Branch of Ping An Life. +Past offices +Mr. Wang is the Chief Administrative Affairs Officer of the Group and the +Chairman of Ping An Financial Leasing. +Other Positions held within the Group +Joined the Company in 2002 +Supervisor since August 2017 +Aged 44 +Employee Representative +Supervisor +Mr. Wang Zhiliang +Directors, Supervisors, Senior +Management and Employees +CORPORATE GOVERNANCE +For the work experience and concurrent positions of Mr. Ma Mingzhe, Mr. Xie Yonglin and Ms. Cai Fangfang, +please refer to "Directors" in this section. +Bachelor's degree in Business Administration from Nanjing University +Senior Vice President +Aged 59 +Other positions held within the Group +Term of office: April +Joined the Company in 1997 +Aged 54 +Board Secretary, Company +Secretary +Mr. Sheng Ruisheng +Directors, Supervisors, Senior +Management and Employees +50 +150 +CORPORATE GOVERNANCE +149 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +MBA degree from Shanghai Jiao Tong University +Joined the Company in 2015 +Term of office: April +2020-present +Educational background and qualifications +Ms. Fu joined the Company as the General Manager of the Group's Planning +Department in October 2017, and served as the Group's Deputy Chief +Financial Officer from March 2020 to March 2022 and the Company's Chief +Operating Officer from March 2022 to September 2023. +Past offices +Ms. Fu is a Director of Ping An Life, Ping An Bank and Ping An Asset +Management. +Other positions held within the Group +Term of office: August +2023-present +Joined the Company in 2017 +Senior Vice President +Aged 44 +Ms. Fu Xin +Bachelor's degree in Finance from Zhongnan University of Economics and +Law (previously known as Zhongnan University of Finance and Economics) +Master's degree in Political Economics from Renmin University of China +Doctorate degree in Public Finance from the Chinese Academy of Fiscal +Sciences (previously known as Research Institute for Fiscal Science, +Ministry of Finance of the PRC) +Educational background and qualifications +Prior to joining the Company, Mr. Huang served as a Deputy Division +Director of the Industrial Transportation Department of the Ministry of +Finance of the PRC, a Deputy Director General of the Second Secretary +Bureau of the General Office of the State Council of the PRC, a Deputy +Director General and then the Director General of the Supervisory Bureau +of the General Office of the State Council of the PRC, and a deputy head +of the discipline inspection team of the Publicity Department of the Central +Committee of the CPC accredited by the Central Commission for Discipline +Inspection of the CPC. +Past offices +Mr. Huang is the General Manager of the Group's Beijing Head Office. +Prior to joining the Company, Ms. Fu served as a Financial Services Partner +at Roland Berger International Management Consulting and an Executive +Director of PricewaterhouseCoopers. +152 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +A +897,702 +Others +A +70,811 +Others(1) +A +68,459 +103,368 +92,334 +-897,702 Lapse ++32,557 Others(1) ++23,875 Others(1) +0.00000 +0.00000 +Long position +Others(1) +0.00096 +Long position +0.00086 +0.00051 +Note: (1) Conditional interests that can be vested in future under the Long-term Service Plan, subject to terms and conditions in the +Long-term Service Plan of Ping An Insurance (Group) Company of China, Ltd. +156 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Yao Jason Bo (10) +Hu Jianfeng (9) +March 2022 August 2023 +- +55 +Male +0.00057 +Resigned Senior Management +Tan Sin Yin +Michael Guo +Wang Zhiliang +0.00556 +897,702 +1,223,278 ++325,576 Others(1) +Long position +0.01137 +0.00672 +Cai Fangfang +Others(1) +A +598,468 +815,519 ++217,051 Others(1) +Long position +0.00329 +0.00758 +Yao Jason Bo +Interest of his spouse +H +64,000 +64,000 +Long position +0.00086 +0.00035 +Others(1) +A +598,468 +598,468 +Long position +0.00448 +Others(1) +December 2023 +June 2015 +Wang Guangqian(1) +Period of appointment +Age +Gender +Position +Name +APPOINTMENT OR REMOVAL OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +Since July 2020 +Since July 2021 +Since January 2017 +Since January 2017 +The Deputy Party Committee Secretary +and an Employee Director +Shum Yip Group Limited +Michael Guo (2) +Cai Xun +Shenzhen Investment Holdings Co., Ltd. +He Jianfeng +Senior Vice Chairman +CP Group +Yang Xiaoping +Chairman +CP Group +Soopakij Chearavanont +Name of corporate shareholder +Name +Period of appointment +Position +POSITIONS HELD IN CORPORATE SHAREHOLDERS BY DIRECTORS, SUPERVISORS AND SENIOR +MANAGEMENT +The Party Committee Secretary and the +Chairman +August 2017 July 2023 +Newly-appointed Independent Non-executive Director +Newly-appointed Senior Management +68 +46 +Female +Resigned Senior Management +Ji Guangheng(8) +Tan Sin Yin (7) +61 +Male +Retired Independent Non-executive Director +Ouyang Hui (6) +Since January 2023 +47 +Female +Newly-appointed Senior Management +Male +Zhang Zhichun (5) +42 +Male +Newly-appointed Senior Management +Huang Yuqiang (4) +Since August 2023 +44 +Female +Newly-appointed Senior Management +Fu Xin(3) +Since December 2023 +52 +Male +Since July 2023 +Since June 2023 +6. +164 +• Asset management personnel 6.5% +• Technology personnel 19.2% +Others 6.9% +1,086.5 +552.9 +No +3,414.9 +2,554.4 +Yes +Ji Guangheng +Hu Jianfeng +236.0 +No +Wang Zhiliang +2,242.3 +1,191.0 +No +649.6 +Soopakij Chearavanont +Huang Yuqiang +1,901.8 +Sheng Ruisheng +2,400.5 +1,331.7 +No +Zhang Zhichun +2,891.2 +No +1,675.3 +Zhang Xiaolu +6,118.2 +4,565.5 +No +Deng Bin +3,044.9 +No +547.6 +142.4 +Yes +Ng Kong Ping Albert +Jin Li +Wang Guangqian +Zhu Xinrong +547.6 +142.4 +Liu Hong +No +142.2 +No +547.8 +142.2 +No +547.6 +547.8 +Chu Yiyun +Ng Sing Yip +Yes +Yang Xiaoping +547.6 +142.4 +Yes +He Jianfeng +500.2 +129.8 +Yes +Cai Xun +547.8 +142.2 +Yes +Ouyang Hui +303.6 +77.1 +No +142.4 +2,808.7 +Fu Xin +78,000 +Long position +Long position +0.00014 +0.00667 +Save as disclosed above, as of December 31, 2023, none of the Company's Directors, Supervisors and chief +executives held or was deemed to hold any interests or short positions in the shares, underlying shares +or debentures of the Company's associated corporations (as defined in the SFO), which shall have been +notified to the Company and the SEHK pursuant to Divisions 7 and 8 of Part XV of the SFO, or are recorded +in the register required to be kept under Section 352 of the SFO, or are otherwise required to be notified by +the Directors, Supervisors and chief executives to the Company and the SEHK pursuant to the Model Code. +THE ASSESSMENT & EVALUATION AND REMUNERATION SYSTEMS OF THE COMPANY +The purpose of the Company's remuneration policy is to attract, retain, and motivate talented people +so as to help achieve the Company's operating objectives. The principle of the remuneration policy +is to characterize a clear orientation, motivate performances, respond to the market, and keep costs +reasonable. The remuneration package for the Company's employees includes base salaries, performance- +based salaries, benefits, and allowances. Base salaries are determined according to the post value, market +levels, and so on. Performance-based salaries are linked to the Company's overall business results, +personal performance, and so on. Benefits and allowances are determined in accordance with government +regulations and industry standards. The specific structure and strategic arrangement of a remuneration +package is adjusted and optimized according to market situations and the Company's business +development needs. +78,000 +The Executive Directors' and senior management's remunerations are determined according to the +Company's remuneration policy and their administrative positions within the Company. The Non-executive +Directors' emoluments are determined as per the standards approved at the Company's General Meetings. +The Company's appraisal schemes for senior management are determined by the Company in line with +business plans, risk management and compliance requirements, and social responsibility requirements. +Appraisal results are linked to senior management's performance-based remunerations and so on. +Moreover, the Company has established a performance-based remuneration clawback mechanism for senior +management and key personnel to give full play to the guiding role of performance-based remunerations +in the Company's operations and management, ensure that remuneration incentives match risk-adjusted +performance, prevent aggressive business behaviors and violations of laws and regulations, and promote +prudent operations and sustainable development. +Ping An Insurance (Group) Company of China, Ltd. +157 +CORPORATE GOVERNANCE +158 +58 +Directors, Supervisors, Senior +Management and Employees +Annual Report 2023 +REMUNERATIONS OF DIRECTORS, SUPERVISORS AND SENIOR MANAGEMENT +26,700 +corporation +(%) +Name +Xie Yonglin +Associated corporation Capacity +Ping An Bank +Beneficial owner +Tan Sin Yin +OneConnect +26,700 +Beneficial owner +(shares) +Interests +held at +the end of +the period +(shares) +Percentage +of total +issued shares +in associated +Change Reason for +(shares) the change +Nature of +interest +Interests +held at the +beginning +of the period +Total after-tax +remunerations +received from +the Company during +the Reporting Period +(in RMB thousand) +Individual income +tax payable on total +remunerations +received from +the Company during +the Reporting Period +(in RMB thousand) +2,202.8 +1,449.1 +No +7,486.1 +5,519.8 +No +No +Michael Guo +1,357.5 +No +Huang Baoxin +3,313.9 +2,134.3 +No +2,172.0 +2,241.5 +3,619.7 +No +Whether received any +remuneration from +related parties of +the Company during +the Reporting Period +Name +Ma Mingzhe +Sun Jianyi +Xie Yonglin +Cai Fangfang +Yao Jason Bo +Tan Sin Yin +3,587.2 +2,512.6 +No +4,079.5 +2,930.3 +No +3,909.8 +2,796.8 +4,166.3 +Yes +547.8 +142.2 +GENERAL ANALYSIS OF EXTERNAL INVESTMENT +The Company is an integrated financial services group, and investment is one of its core businesses. The +investment of insurance funds represents the major part of the Company's investment. The utilization of +insurance funds is subject to applicable laws and regulations. For details of the asset allocation of the +Company's insurance funds investment portfolio, please refer to the section headed "Business Analysis." +Material Equity Investment +During the Reporting Period, there was no material equity investment that shall be disclosed. +Material Non-Equity Investment +During the Reporting Period, there was no material non-equity investment that shall be disclosed. +According to a resolution passed at the Company's 2022 Annual General Meeting, the Company reappointed +Ernst & Young Hua Ming LLP and Ernst & Young as the auditors of the Company's financial statements +under CAS and IFRS respectively for the year 2023, and reappointed Ernst & Young Hua Ming LLP as the +auditor of the Company's internal controls. +Financial Instruments Measured at Fair Value +statements. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +163 +CORPORATE GOVERNANCE +Report of the Board of Directors +and Significant Events +The Company's financial instruments measured at fair value are detailed in Note 50 to the financial +SALE OF MAJOR ASSETS AND EQUITIES +AUDITORS +POST BALANCE SHEET EVENTS +DIRECTORS' AND SUPERVISORS' SERVICE CONTRACTS AND REMUNERATIONS +The Company entered into service contracts with all the Directors and Supervisors in office. As of +December 31, 2023, no Directors or Supervisors had a service contract with the Company or any of its +subsidiaries which requires the Company to pay compensation (except statutory compensation) if the +Company terminates the contract within one year. +Name lists of the Directors and Supervisors as well as details of their remunerations for the year ended +December 31, 2023 are set out in Note 54 to the financial statements. +162 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Post balance sheet events are detailed in Note 60 to the financial statements. +DIRECTORS' AND SUPERVISORS' INTERESTS IN TRANSACTIONS, ARRANGEMENTS OR CONTRACTS OF +SIGNIFICANCE +DIRECTORS' AND SUPERVISORS' RIGHTS TO ACQUIRE SHARES +In 2023, no right to acquire benefits by means of acquisition of the Company's shares or debentures +was granted to or exercised by any Directors, Supervisors or their respective spouse or minor children, +and neither the Company nor any of its subsidiaries was a party to any arrangement which enables the +Directors or Supervisors to acquire any such rights in any other legal entity. +DIRECTORS' AND SUPERVISORS' INTERESTS IN A COMPETING BUSINESS +As far as the Directors are aware, none of the Company's Directors or Supervisors has any competing +interest in a business, which competes or is likely to compete, either directly or indirectly, with the Group's +business. +PERMITTED INDEMNITY PROVISION +The Company has arranged appropriate insurance cover for possible legal actions against its Directors and +senior management arising out of corporate activities, which was in force during the Reporting Period and +up to the date of this Report. +In 2023, none of the Company's Directors or Supervisors or entities connected with the Directors or +Supervisors had a material interest, directly or indirectly, in any transaction, arrangement or contract (to +which the Company or any of its subsidiaries was a party) of significance to the Group's business. +During the Reporting Period, there was no sale of major assets and equities that shall be disclosed. +Material Acquisitions and Disposals of Subsidiaries, Joint Ventures or Associates +On January 29, 2021 and April 30, 2021 respectively, the Company announced that a consortium formed +by Zhuhai Huafa Group Co., Ltd. ("Huafa Group" representing the state-owned enterprises of Zhuhai +Municipality), the Company and Shenzhen SDG Co., Ltd. will participate in the substantive consolidated +restructuring (the "Founder Group Restructuring") of Peking University Founder Group Company Limited, +Peking University Founder Information Industry Group Co., Ltd., PKU Healthcare Industry Group Co., +Ltd., Peking University Resources Group Limited, and Founder Industry Holdings Co., Ltd. (collectively +the "Restructuring Entities"). Ping An Life participated on behalf of the Company in the Founder Group +Restructuring, and entered into a restructuring investment agreement for the Founder Group Restructuring +(the "Restructuring Investment Agreement"). +There were 1,754 participants in the Key Employee Share Purchase Plan for 2021. A total of 9,162,837 A +shares of the Company were purchased in the secondary market at market prices for a total amount of +RMB670,258,495.86 (expenses inclusive), accounting for approximately 0.050% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Key Employee Share Purchase +Plan and applicable agreed rules, 1,485 employees qualified and 71 employees did not qualify for vesting +under this phase. For the duration, 178,543 shares were forfeited. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +165 +CORPORATE GOVERNANCE +Report of the Board of Directors +and Significant Events +There were 1,522 participants in the Key Employee Share Purchase Plan for 2020. A total of 7,955,730 A +shares of the Company were purchased in the secondary market at market prices for a total amount of +RMB638,032,305.75 (expenses inclusive), accounting for approximately 0.044% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Key Employee Share Purchase +Plan and applicable agreed rules, 1,107 employees qualified and 63 employees did not qualify for vesting +under this phase. For the duration, 74,422 shares were forfeited. All the shares under this phase have been +unlocked. +There were 1,703 participants in the Key Employee Share Purchase Plan for 2022. A total of 12,518,547 A +shares of the Company were purchased in the secondary market at market prices for a total amount of +RMB595,602,067.09 (expenses inclusive), accounting for approximately 0.068% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Key Employee Share Purchase +Plan and applicable agreed rules, 1,601 employees qualified and 102 employees did not qualify for vesting +under this phase. For the duration, 764,902 shares were forfeited. +The Long-term Service Plan +The Company has implemented the Long-term Service Plan, which has a duration of ten years, since 2019 +as deliberated at the third meeting of the 11th Board held on October 29, 2018 and approved at the second +extraordinary general meeting for 2018 held on December 14, 2018. Participants in the Long-term Service +Plan are the employees of the Company and its subsidiaries, including directors, employee representative +supervisors and senior management. The source of funding is the remunerations payable to employees. The +amount that must be paid for each share by participants in the Long-term Service Plan is the market price +of such share at the time of purchase by the Company. Participants in the Long-term Service Plan may +apply for vesting only when they are retiring from the Company, and will be awarded the shares after their +applications have been approved and relevant taxes have been paid. +Five phases of the Long-term Service Plan were implemented as of the end of the Reporting Period: +There were 31,026 participants in the Long-term Service Plan for 2019. A total of 54,294,720 A shares +of the Company were purchased in the secondary market at market prices for a total amount of +RMB4,296,112,202.60 (expenses inclusive), accounting for approximately 0.297% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Long-term Service Plan and +applicable agreed rules, 45 employees qualified and applied for vesting, and their shares were vested; 1,394 +employees were disqualified due to reasons including their resignation; and 3,352,871 shares were forfeited +due to reasons including employees' resignation or failure to meet performance targets. +There were 32,022 participants in the Long-term Service Plan for 2020. A total of 49,759,305 A shares +of the Company were purchased in the secondary market at market prices for a total amount of +RMB3,988,648,517.41 (expenses inclusive), accounting for approximately 0.272% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Long-term Service Plan and +applicable agreed rules, 28 employees qualified and applied for vesting, and their shares were vested; 1,574 +employees were disqualified due to reasons including their resignation; and 3,368,186 shares were forfeited +due to reasons including employees' resignation or failure to meet performance targets. +166 +There were 3,095 participants in the Key Employee Share Purchase Plan for 2023. A total of 15,030,180 A +shares of the Company were purchased in the secondary market at market prices for a total amount of +RMB693,562,104.08 (expenses inclusive), accounting for approximately 0.082% of the Company's total share +capital at that time. For details of the share purchase, please refer to the Announcement Regarding +the Completion of Share Purchase under the 2023 Key Employee Share Purchase Scheme published by +the Company on the websites of the Hong Kong Exchanges and Clearing Limited (the "HKEX") and +the Shanghai Stock Exchange (the "SSE") on March 24, 2023 and March 25, 2023 respectively. During the +Reporting Period, no change was made in equity under the Key Employee Share Purchase Plan for 2023. +The manager of the Key Employee Share Purchase Plan remained unchanged during the Reporting Period. +The Key Employee Share Purchase Plan held a total of 25,391,496 A shares of the Company as at the end of +the Reporting Period, accounting for approximately 0.139% of the Company's total share capital. +Nine phases of the Key Employee Share Purchase Plan were implemented as of the end of the Reporting +Period. Shares under each phase are subject to a one-year lock-up period after the purchase. After the +lock-up period expires, one third of the shares for each phase are unlocked each year and vested in phases +in accordance with the Key Employee Share Purchase Plan. All the shares under the five phases for 2015- +2019 were unlocked, and the four phases for 2020-2023 were implemented as follows: +The Company has implemented the Key Employee Share Purchase Plan, which has a duration of six years, +since 2015 as deliberated at the 16th meeting of the ninth Board held on October 28, 2014 and approved at +the first extraordinary general meeting for 2015 held on February 5, 2015. The duration of the Key Employee +Share Purchase Plan has been extended by six years to February 4, 2027 as deliberated at the 13th meeting +of the 11th Board held on April 23, 2020. Participants in the Key Employee Share Purchase Plan are key +employees of the Company and its subsidiaries, including directors, employee representative supervisors +and senior management. The sources of funding are the employees' legitimate incomes and performance +bonuses. The amount that must be paid for each share by participants in the Key Employee Share Purchase +Plan is the market price of such share at the time of purchase by the Company. +Key Employee Share Purchase Plan +On July 5, 2021, the Company announced that the Restructuring Plan (Draft) of Five Companies +Including Peking University Founder Group Company Limited, which was formulated on the basis of the +Restructuring Investment Agreement, was resolved and approved at the creditors' meeting held by the +Restructuring Entities, and was approved by the civil order of the First Intermediate People's Court of +Beijing Municipality and came into effect on June 28, 2021. +On January 31, 2022, the Company announced that Ping An Life received the Approval of Ping An Life +Insurance Company of China, Ltd.'s Equity Investment in New Founder Group from the CBIRC (Yin Bao +Jian Fu [2022] No.81) on January 30, 2022, and the CBIRC approved Ping An Life's investment in New +Founder Group. Ping An Life had fulfilled the fundamental condition for participating in the Founder +Group Restructuring, and would actively carry forward relevant subsequent work as agreed under the +Restructuring Investment Agreement and the restructuring plan of the Founder Group Restructuring with +relevant parties. +On June 24, 2022, the Company announced that, affected by multiple factors, the restructuring plan of +the Founder Group Restructuring could not be completed within 12 months as originally scheduled. +In response to the Restructuring Entities' application, the First Intermediate People's Court of Beijing +Municipality approved an extension of the execution period of the restructuring plan of the Founder Group +Restructuring to December 28, 2022 in accordance with laws. Ping An Life would actively carry forward +relevant subsequent work as agreed under the Restructuring Investment Agreement and the restructuring +plan of the Founder Group Restructuring with relevant parties. +On December 20, 2022, the Company announced that New Founder Group had completed corresponding +change of business registration procedures. Accordingly, New Founder Group's shareholding structure had +been changed so that New Founder Group is held as to 66.51% and 28.50% by Ping An Life and Huafa Group +(representing the state-owned enterprises of Zhuhai Municipality) through their shareholding platforms +respectively, and a 4.99% equity interest in New Founder Group is held by the equity interest platform of +Founder Group's creditors. +For more information, please refer to the announcements published by the Company on the websites of +SSE (www.sse.com.cn) and HKEX (www.hkexnews.hk). +MAJOR SUBSIDIARIES AND ASSOCIATES OF THE COMPANY +The Company's major subsidiaries and associates are detailed in Note 4.(1) and Note 29 to the financial +statements respectively. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +STRUCTURED ENTITIES CONTROLLED BY THE COMPANY +Structured entities controlled by the Company are detailed in Note 4.(2) to the financial statements. +CONNECTED TRANSACTIONS +In respect of connected transactions and continuing connected transactions, the Company has complied +with requirements under the SEHK Listing Rules as amended from time to time. During the Reporting +Period, the Company had no connected transaction that shall be disclosed under the SEHK Listing Rules. +The Company's related party transactions stated in accordance with the accounting standards used in the +preparation of financial statements for the year ended December 31, 2023 are presented in Note 56 to the +financial statements. +IMPLEMENTATION OF SHARE PURCHASE PLANS OF THE COMPANY +To align the interests of shareholders, the Company and employees, improve corporate governance, and +establish and improve long-term incentive and restraint mechanisms, the Company has adopted the Key +Employee Share Purchase Plan and the Long-term Service Plan. Total shares cumulatively held by the Key +Employee Share Purchase Plan and the Long-term Service Plan do not exceed 10% of the Company's total +share capital. Total shares corresponding to the equity interest cumulatively vested in a single employee +of the Company through the Key Employee Share Purchase Plan and the Long-term Service Plan do not +exceed 1% of the Company's total share capital. +Based on the information that is publicly available to the Company and within the knowledge of the +Directors as at the latest practicable date prior to the issue of this Report, being March 21, 2024, at all times +during the year ended December 31, 2023, not less than 20% of the Company's issued share capital (being +the minimum public float applicable to the Company's shares) was held in public hands. +SUFFICIENCY OF PUBLIC FLOAT +Neither the Company nor any of its subsidiaries purchased, sold or redeemed any of the Company's listed +securities from January 1, 2023 to December 31, 2023. +PURCHASE, SALE OR REDEMPTION OF LISTED SECURITIES OF THE COMPANY +NUMBER OF EMPLOYEES BY PROFESSION AND EDUCATIONAL BACKGROUND +As of December 31, 2023, the Company had 288,751 current employees, of whom 237,019 were in the parent +company and major subsidiaries, as well as 482 retired employees for whom the parent company and major +subsidiaries needed to bear costs. By profession, 151,484 of the current employees were in the insurance +business, 43,119 in the banking business, 18,833 in the asset management business, 55,429 in the technology +business, and 19,886 in other businesses. By education, 28,635 of the current employees held a doctorate or +master's degree, 170,835 held a bachelor's degree, 75,432 attained college education, and 13,849 had other +educational backgrounds. By gender, 141,343 employees were male and 147,408 female. +By profession +● Insurance personnel 52.5% +Banking personnel 14.9% +By education +Doctorate or master's degree 9.9% +Bachelor's degree 59.2% +•College education 26.1% +Others 4.8% +Ping An Insurance (Group) Company of China, Ltd. +STAFF TRAINING PROGRAMS +From the perspective of Ping An and its employees, Training Center clarified learning needs under different +scenarios, improved the training course system, and strengthened lecturer teams in 2023 to provide +employees with sustained and sufficient training resources via face-to-face lectures, livestreaming, thematic +training camps and so on. Training Center continued to develop high-quality course resources, and +provided approximately 67,400 internal and external high-quality online courses as of December 31, 2023. The +courses were attended by over 40.41 million trainees in 2023, with a monthly activity rate up to 98%. A total +of approximately 98,100 trainees attended 939 face-to-face and livestreamed training sessions across the +country. Moreover, Training Center organized special training camps focused on innovation and growth in +search of new growth curves, covering 160 senior managers. +Under the philosophy of "Knowledge Creates Value," Training Center continued to innovate and upgrade its +training system in an all-around and systematic manner. Training Center explored and created a “learning +passport" model, and established a "compulsory courses + optional courses" learning points framework +to enhance employees' learning planning, linking learning results to career development. In this way, Ping +An effectively motivates all its employees to learn, enhances the organizational learning atmosphere, and +develops itself as a learning organization. Ping An creates an online "learning points passport" for each +employee to record and manage his/her acquisition and use of learning points. Moreover, Ping An makes +full use of technologies to manage learning points more intelligently, provide greater convenience for users, +and boost training efficiency. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +159 +CORPORATE GOVERNANCE +Ping An (Shenzhen) Financial Education and Training Center ("Training Center”) supports the Group's +strategy and provides the best training by continuously diversifying high-quality course resources, +optimizing the smart learning platform, and covering all learning scenarios to support employees' +continuous and efficient learning and development. Training Center works with the Group's member +companies to provide employees with all-around training, boosting the value of both employees and the +Company. +Annual Report 2023 +(2) Parts of the performance-based remunerations of the Company's senior management will be deferred and paid over a period +of 3 years in accordance with the Code of Corporate Governance of Banking and Insurance Institutions and the Guidelines for +Insurance Companies' Remuneration Management (Trial) issued by the CBIRC. The deferred, unpaid parts are included in the +total remunerations received by the Company's senior management from the Company during the Reporting Period. +(3) The final remunerations of the Company's full-time Directors, Supervisors and senior management are being recognized, and +will be disclosed after recognition in accordance with applicable rules. +Notes: (1) The remunerations of Directors, Supervisors and senior management are calculated based on their respective periods in office +during the Reporting Period. +No +243.8 +65.6 +No +547.8 +142.2 +No +Liew Fui Kiang +Hung Ka Hai Clement +547.6 +142.4 +No +547.6 +142.4 +Yes +Report of the Board of Directors +and Significant Events +Change in the Number of Shares Held in Associated Corporations of the Company +PRINCIPAL ACTIVITIES +MAJOR CUSTOMERS +Ping An Insurance (Group) Company of China, Ltd. +161 +CORPORATE GOVERNANCE +Report of the Board of Directors +and Significant Events +The above plan will be implemented upon deliberation and approval at the 2023 Annual General Meeting. +The profit distribution plan is in line with the Articles of Association and the applicable deliberation +procedures. The Company's full-year cash dividend payout ratio for 2023 based on net profit attributable to +shareholders of the parent company exceeds the range (in principle, 20%-40% of net profit attributable to +shareholders of the parent company for the corresponding year) specified in its profit distribution plan for +2021-2023. However, the Company maintains the continuity and stability of its profit distribution policy, and +fully protects the legitimate interests of all its shareholders including minority shareholders. +For dividend payouts of the Company over the past five years, please refer to the section headed "Liquidity +and Capital Resources." +Annual Report 2023 +DISTRIBUTABLE RESERVES +SHARE CAPITAL +Changes in the Company's share capital in 2023 and the Company's share capital structure as of December +31, 2023 are set out in the section headed "Changes in the Share Capital and Shareholders' Profile." +PROPERTY AND EQUIPMENT AND INVESTMENT PROPERTIES +Changes in the Group's property and equipment and investment properties during 2023 are detailed in +Notes 32 and 31 to the financial statements respectively. +PRE-EMPTIVE RIGHTS +There is no provision regarding pre-emptive rights under the Company Law of the People's Republic of +China or the Articles of Association, which would oblige the Company to issue new shares to its existing +shareholders in proportion to their existing shareholdings. +As of December 31, 2023, the Company's distributable reserves totaled RMB137,648 million. The Company has +proposed to distribute the 2023 final dividend of RMB1.50 per share (tax inclusive) in cash. After deduction +of the 2023 final dividend, the remaining distributable reserves will be carried forward to 2024. Moreover, the +Company's capital reserve and surplus reserve amounted to RMB134,976 million, which can be distributed in +a future capital issue. +The Company distributed the 2023 interim dividend of RMB0.93 per share (tax inclusive) in cash, which +amounted to RMB16,840,107,055.35 (tax inclusive). The Board of Directors proposed to distribute the 2023 +final dividend of RMB1.50 per share (tax inclusive) in cash to the Company's shareholders. Pursuant to the +Shanghai Stock Exchange's Guidelines for Self-regulation of Listed Companies No.7 - Repurchase of Shares +and other applicable regulations, the Company's A shares in the Company's repurchased securities account +after trading hours on the record date of A shareholders for the final dividend will not be entitled to the +final dividend distribution. The actual total amount of the final dividend payment is subject to the total +number of shares that will be entitled to the dividend distribution on the record date of A shareholders. +The total amount of the final dividend payment for 2023 is RMB27,161,462,992.50 (tax inclusive) based on the +total share capital of 18,210,234,607 shares less the 102,592,612 A shares of the Company in the repurchased +securities account as of December 31, 2023. The final dividend payment will have no material impact on the +Group's solvency margin ratios. After the final dividend payment, the Group's solvency margin ratios will +still meet the applicable regulatory requirements. The Company's remaining undistributed profit will be +carried forward to 2024. The Company's undistributed profit is mainly for the purpose of its organic capital +accumulation to maintain reasonable solvency margin ratios as well as provide funding for subsidiaries +to support subsidiaries' business development for stable shareholder returns and maintain subsidiaries' +solvency margin or capital adequacy ratios at reasonable levels. +As stated in the Group's 2023 audited consolidated financial statements prepared under CAS and IFRS +respectively, the net profit attributable to shareholders of the parent company was RMB85,665 million and +the net profit of the parent company was RMB52,755 million. Pursuant to the Articles of Association and +other applicable requirements, the Company shall make an appropriation to the statutory surplus reserve +based on 10% of the net profit of the parent company as shown in the financial statements under CAS +before determining the profit available for distribution to shareholders. Appropriation to the statutory +surplus reserve may cease to apply if the balance of the statutory surplus reserve has reached 50% or more +of the Company's registered capital. After making the above profit distribution and carrying forward the +retained profit from the previous year, in accordance with the Articles of Association and other applicable +requirements, the profit available for distribution to the Company's shareholders based on undistributed +profit in the parent company's financial statements under CAS or IFRS (whichever is lower) was RMB137,648 +million. +The Group's business results for 2023 are set out in the section headed "FINANCIAL STATEMENTS." +Revenue from the Group's five largest customers accounted for less than 1% of the total revenue for 2023. +IMPLEMENTATION OF CASH DIVIDEND POLICY AND PROFIT DISTRIBUTION PLANS DURING THE +REPORTING PERIOD +Cash Dividend Policy +According to Article 216 of the Articles of Association, the Company shall attach importance to the +reasonable investment returns for investors in its profit distribution. The profit distribution policy shall +maintain its continuity and stability. The accumulated profit to be distributed in cash for the recent three +years shall not be less than 30% of the average annual distributable profit realized in the recent three +years, provided that the Company's annual distributable profit (namely the Company's profit after tax +after covering the losses and making contributions to the surplus reserve) is positive in value and such +distribution is in compliance with the prevailing laws and regulations and the requirements of regulatory +authorities for solvency margin ratios. In determining a specific cash dividend payout ratio, the Company +shall consider its profit, cash flow, solvency, and operational and business development requirements. The +Board of Directors is responsible for formulating and implementing a distribution plan in accordance with +the provisions of the Articles of Association. +In preparing a profit distribution plan, the Board of Directors shall fully listen to and take into account +views and advice from shareholders (in particular the minority shareholders), independent directors, and +independent supervisors in various ways. When a specific cash dividend distribution plan is put forward for +consideration at a general meeting, a variety of channels shall be provided for communication and opinion +exchange with shareholders, in particular the minority shareholders, whose opinions and demands shall be +fully heard, and prompt responses shall be given to any issues the minority shareholders are concerned +about. +Where an adjustment to our profit distribution policy is required due to the applicable laws and regulations +and new rules promulgated by the CSRC regarding listed companies' profit distribution policies or +significant changes in the Company's external business environment and/or operating situations, the +adjustment shall be done for the purpose of safeguarding the shareholders' interests and in strict +compliance with the decision-making procedures. To this end, the Board of Directors shall draft an +adjustment plan based on the operating situations of the Company and the applicable regulations of the +CSRC, and then submit the adjustment plan to the general meeting for deliberation. Implementation of the +adjustment plan is conditional upon approval by shareholders (including their proxies) holding at least two +thirds of voting rights present at the general meeting. +160 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Implementation of Profit Distribution Plans +The Company's 2022 profit distribution plan was deliberated and approved at the 2022 Annual General +Meeting, pursuant to which the Company paid in cash the 2022 final dividend of RMB1.50 per share (tax +inclusive), totaling RMB27,161,462,992.50 (tax inclusive) based on 18,107,641,995 shares, the actual number +of shares entitled to the dividend distribution (exclusive of the Company's A shares in the repurchased +securities account). +The Company's 2023 interim profit distribution plan was deliberated and approved at the 17th meeting of +the 12th session of the Board of Directors held on August 29, 2023, pursuant to which the Company paid +in cash the 2023 interim dividend of RMB0.93 per share (tax inclusive), totaling RMB16,840,107,055.35 (tax +inclusive) based on 18,107,641,995 shares, the actual number of shares entitled to the dividend distribution +(exclusive of the Company's A shares in the repurchased securities account). +The decision-making procedure and mechanism of the above profit distribution plans were complete, and +the dividend payout standards and ratios were clear. The above profit distribution plans were in line with +the Articles of Association and the applicable deliberation procedures, which fully protected the minority +shareholders' legitimate interests. The above profit distribution plans have been implemented. +ANNUAL RESULTS AND PROFIT DISTRIBUTION +The principal activities of the Company and its subsidiaries (the “Group") comprise the provision of a +wide range of financial products and services with a focus on the businesses of insurance, banking, asset +management, and technology. There was no significant change in the nature of the Group's principal +activities during 2023. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +H/A +Long position +(3) +Cash settled +Unlisted derivatives - +Physically settled +Unlisted derivatives - +17,644,233 +676,214 +66,750 +11,100 +71,000 +597,500 +Number of H shares +Short position +Long position +Short position +Long position +Short position +Long position +Nature of interest +Convertible instruments +Short position +Long position +Short position +410,481,371 +Unlisted derivatives - +Short position +Physically settled +Long position +Unlisted derivatives - +Short position +Cash settled +Long position +Listed derivatives - +31,993,000 +46,968,500 +Listed derivatives - +Number of H shares +Long position +Nature of interest +Physically settled +Listed derivatives - +Derivatives +The entire interests and short positions of JPMorgan Chase & Co. in the Company included a lending pool of 230,152,823 H +shares (long position). In addition, 94,815,360 H shares (long position) and 120,347,960 H shares (short position) were held +through derivatives as follows: +According to the disclosure form filed by JPMorgan Chase & Co. on December 28, 2023, JPMorgan Chase & Co. was deemed +to be interested in a total of 461,835,283 H shares (long position) and 147,470,198 H shares (short position) of the Company by +virtue of its controlled corporations. +130,391,836 +51,069,194 +198,496,171 +Short position +Long position +Cash settled +Physically settled +401,713,391 Long position +S +corporations +Interest of controlled +H +BlackRock, Inc. +corporations +0.16 +0.40 +Short position +30,529,269 +(4) +Interest of controlled +2.20 +5.38 +401,101,481 +(4) +Total: +1.93 +4.73 +352,841,906 Lending pool +5.39 +2.20 +Interest of controlled +(5) +Listed derivatives - +Derivatives +The entire interests and short positions of UBS Group AG in the Company included 462,835,379 H shares (long position) and +346,669,990 H shares (short position) held through derivatives as follows: +(2) According to the disclosure form filed by UBS Group AG on January 4, 2024, UBS Group AG was deemed to be interested in a +total of 711,184,930 H shares (long position) and 520,441,099 H shares (short position) of the Company by virtue of its controlled +corporations. +Notes: (1) According to the disclosure form filed by CP Group Ltd. on May 30, 2023, CP Group Ltd. was deemed to be interested in a total +of 1,114,859,403 H shares (long position) of the Company by virtue of its control over several wholly-owned corporations. As of +December 31, 2023, CP Group Ltd. indirectly held 1,063,597,013 H shares (long position) of the Company in total, representing +5.84% of the Company's total share capital. +Report of the Board of Directors +and Significant Events +CORPORATE GOVERNANCE +173 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Listed derivatives - +5.29 +Long position +962,719,102 +Beneficial owner +A +Shenzhen Investment +Holdings Co., Ltd. +corporations +0.00 +0.00 +Short position +591,000 +8.94 +Cash settled +Short position +Listed derivatives - +Employee Representative Supervisors +Sun Jianyi (Chairman) +Wang Zhiliang +Independent Supervisors +Zhu Xinrong +Liew Fui Kiang +Hung Ka Hai Clement +August 28, 2020 +August 6, 2017 +July 18, 2022 +July 18, 2022 +July 18, 2022 +Nature of interest +1/1 +1/1 +== +6/6 +6/6 +ミミ +1/1 +6/6 +Members +Supervisory +Committee Meetings +General Meetings +Meetings attended in person/ +Meetings required to attend +Long position +Short position +Number of H shares +3,857,500 +591,000 +As figures for the percentage of H shares held have been rounded down to the nearest second decimal place, they may not +add up to the totals. The percentage figures are based on the number of shares of the Company as of December 31, 2023. +Save as disclosed above, to the best knowledge of the Directors and Supervisors, as of December 31, 2023, +no person (other than the Company's Directors, Supervisors and chief executives) had any interest or short +position in the Company's shares or underlying shares which shall be disclosed to the Company pursuant +to the provisions of Divisions 2 and 3 of Part XV of the SFO or recorded in the register required to be kept +under Section 336 of the SFO. +By order of the Board of Directors +Ma Mingzhe +Chairman +Shenzhen, PRC +1/1 +March 21, 2024 +Ping An Insurance (Group) Company of China, Ltd. +175 +CORPORATE GOVERNANCE +Report of the Supervisory +Committee +During the Reporting Period, all the members of the Supervisory Committee duly carried out their +supervisory duties in a stringent manner and adhered to the principle of good faith to effectively protect +the rights and interests of the shareholders, the Company and its employees in accordance with the +Company Law of the People's Republic of China and the Articles of Association. +ATTENDANCE RECORD OF SUPERVISORS +During the Reporting Period, the Supervisors attended one General Meeting and six Supervisory Committee +meetings in person, and sat in on Board meetings held by the Company. The Supervisors devoted sufficient +time and energy to the supervision work, and attached importance to professional learning and experience +summarization to further improve their ability to perform duties. The Supervisors had no objection to the +matters under supervision. +The attendance records of each Supervisor at the meetings are as follows: +Date of +Appointment +as Supervisors +Annual Report 2023 +6/6 +1/1 +6/6 +Unlisted derivatives - +Physically settled +Unlisted derivatives - +Convertible instruments +Listed derivatives - +Physically settled +Listed derivatives - +Derivatives +The entire interests and short positions of Citigroup Inc. in the Company included a lending pool of 352,841,906 H shares (long +position). In addition, 8,549,090 H shares (long position) and 27,017,772 H shares (short position) were held through derivatives +as follows: +According to the disclosure form filed by Citigroup Inc. on November 23, 2023, Citigroup Inc. was deemed to be interested in a +total of 401,101,481 H shares (long position) and 30,529,269 H shares (short position) of the Company by virtue of its controlled +corporations. +Nature of interest +(4) +1,713,759 +37,854,277 +6,313,867 +21,498,633 +54,704,734 +90,000 +14,026,550 +Annual Report 2023 +174 +Convertible instruments +Long position +Ping An Insurance (Group) Company of China, Ltd. +(4) +Long position +Long position +INSPECTIONS AND REVIEWS AT BRANCHES OF SUBSIDIARIES +In September 2023, certain members of the Supervisory Committee conducted on-site inspections and +reviews at branches of subsidiaries including Ping An Bank, Ping An Life, Ping An Property & Casualty +and Ping An Annuity in Lanzhou and Xi'an. Opinions collected from employees were consolidated and an +investigation report was submitted to the Company's management. The management paid high attention to +relevant issues, tackled each of them, and submitted a feedback report to all the Directors and Supervisors. +176 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Unlisted derivatives - +Derivatives +(6) +The entire interests and short positions of BlackRock, Inc. in the Company included 3,857,500 H shares (long position) and +591,000 H shares (short position) held through derivatives as follows: +According to the disclosure form filed by BlackRock, Inc. on December 23, 2023, BlackRock, Inc. was deemed to be interested +in a total of 401,713,391 H shares (long position) and 591,000 H shares (short position) of the Company by virtue of its +controlled corporations. +Short position +9,288,195 +(5) +2,051,683 +996,575 +15,836,077 +58,590 +1,893,500 +5,442,242 +Number of H shares +Long position +Short position +Short position +Long position +Cash settled +substantial shareholder +Approved lending agent +0.26 +Ping An Insurance (Group) Company of China, Ltd. +Entrustment, Underwriting, Lease, Entrusted Asset Management, Entrusted Lending and Other Material +Contracts +During the Reporting Period, the Company had no matter relating to entrustment, underwriting, lease or +other material contracts that shall be disclosed. +The Company engaged in no entrusted asset management or entrusted lending outside its ordinary +business scope during the Reporting Period. For details of the Company's entrusted asset management and +entrusted lending, refer to the "Notes to Consolidated Financial Statements." +INFORMATION OF TAX DEDUCTION FOR HOLDERS OF LISTED SECURITIES +Enterprise Income Tax of Overseas Non-Resident Enterprise Shareholders +Pursuant to the tax laws and regulations of the Chinese mainland, the Company is required to withhold +10% enterprise income tax when it distributes dividends to non-resident enterprise holders of H shares as +listed on the Company's register of members on the record date, including Hong Kong Securities Clearing +Company Nominees Limited. +If any resident enterprise (as defined in the Enterprise Income Tax Law of the People's Republic of China) +listed on the Company's register of members of H shares on the record date which is duly incorporated in +the Chinese mainland or under the laws of an overseas country (or region) but with a Chinese mainland- +based de facto management body does not want the Company to withhold the said enterprise income +tax, it shall submit to Computershare Hong Kong Investor Services Limited a legal opinion, at or before +4:30 p.m. one business day before closure of register of the H shareholders for the dividend, issued by a +lawyer qualified to practice law in the Chinese mainland and inscribed with the seal of the applicable law +firm, that verifies its resident enterprise status. The legal opinion shall be submitted by the Company to +the applicable tax authorities for approval, and then excess portions of the tax amounts withheld can be +refunded. +Individual Income Tax of Overseas Individual Shareholders +Pursuant to the applicable tax laws and regulations of the Chinese mainland, the individual resident +shareholders outside the Chinese mainland shall pay individual income tax upon their receipt of the +distributed dividends in respect of the shares issued by domestic non-foreign investment enterprises in +Hong Kong, which shall be withheld by the Company on behalf of such individual shareholders at the +tax rate of 10% in general. However, if the tax laws and regulations and relevant tax agreements state +otherwise, the Company will withhold and pay the individual income tax based on the amount of the +dividend at the relevant tax rate and in accordance with the procedures as stipulated. +Those individual resident shareholders outside the Chinese mainland who hold the shares issued by +domestic non-foreign investment enterprises in Hong Kong may enjoy preferential treatments (if any) in +accordance with the provisions of applicable tax agreements signed between the countries or regions +where they belong by virtue of residential identification and the People's Republic of China as well as the +tax arrangements made between the Chinese mainland and Hong Kong (Macao). Qualified shareholders +are required to submit to Computershare Hong Kong Investor Services Limited a written authorization and +relevant evidencing documents, at or before 4:30 p.m. one business day before closure of register of the H +shareholders for the dividend, which shall be submitted by the Company to the applicable tax authorities +for approval, and then excess portions of the tax amounts withheld can be refunded. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +169 +CORPORATE GOVERNANCE +Report of the Board of +of +Directors +and Significant Events +shares +Income Tax of H Shareholders via the Hong Kong Stock Connect Program +For the Chinese mainland investors (including enterprises and individuals) investing in the Company's H +shares via the Hong Kong Stock Connect Program, China Securities Depository and Clearing Corporation +Limited, as the nominee holding H shares for investors via the Hong Kong Stock Connect Program, will +receive the dividend distributed by the Company and distribute such dividend to the relevant investors +through its depositary and clearing system. The dividend to be distributed to the investors via the Hong +Kong Stock Connect Program will be paid in RMB. Pursuant to the applicable tax laws and regulations of +the Chinese mainland: +• +For the Chinese mainland individual investors who invest in the Company's H shares via the Hong +Kong Stock Connect Program, the Company will withhold individual income tax at the rate of 20% +in the distribution of the dividend. Individual investors may, by producing valid tax payment proofs, +apply to the competent tax authority of China Securities Depository and Clearing Corporation Limited +for tax refund relating to the withholding tax already paid abroad. +For the Chinese mainland securities investment funds that invest in the Company's H shares via +the Hong Kong Stock Connect Program, the Company will withhold individual income tax in the +distribution of the dividend pursuant to the above provisions. +Annual Report 2023 +The Company fulfilled its obligation to disclose information on external guarantee and honestly +provided chartered accountants with all the details about the Company's external guarantee in strict +accordance with the SSE Listing Rules and the Articles of Association during the Reporting Period. +The Company strictly observed the approval procedures and internal control policies regarding +external guarantee as set out in the Articles of Association, and there was no non-compliant external +guarantee during the Reporting Period; +The total guarantee withdrawal provided by the Company and its subsidiaries during the Reporting +Period amounted to RMB4,191 million. The total guarantee balance of the Company and its subsidiaries +was RMB8,762 million as of December 31, 2023, representing 1.0% of the Company's net assets. The +balance did not exceed 50% of the Company's net assets as stated in its consolidated financial +statements for the latest fiscal year; +Total external guarantee incurred during the Reporting Period +Total external guarantee balance as at the end of the Reporting Period +Guarantee of the Company and its subsidiaries in favor of its subsidiaries +Total guarantee in favor of its subsidiaries incurred during the Reporting Period +Total guarantee balance in favor of its subsidiaries as at the end of the Reporting Period +(5,474) +8,762 +Total guarantee +Total guarantee as a percentage of the Company's net assets (%) +Total guarantee of the Company (including the guarantee in favor of its subsidiaries) +8,762 +For the Chinese mainland enterprise investors that invest in the Company's H shares via the Hong +Kong Stock Connect Program, the Company will not withhold income tax in the distribution of the +dividend, and such investors shall declare and pay the tax on their own. +1.0 +8,194 +The amount by which the total guarantee balance of the Company and its +subsidiaries exceeded 50% of the Company's net assets +Notes: (1) The data set out in the table above does not include those arising from financial guarantee businesses conducted by the +Company's controlled subsidiaries including Ping An Bank in strict compliance with the scope of business approved by +regulatory authorities. +(2) The total guarantee incurred during the Reporting Period was the guarantee withdrawal of RMB4,191 million less the guarantee +repayment of RMB9,665 million. +Specific Statements of Independent Non-Executive Directors on External Guarantees of the Company +According to the Guidelines for Supervision of Listed Companies No.8-Regulatory Requirements for Fund +Transactions and External Guarantees of Listed Companies issued by the CSRC, the Independent Non- +executive Directors of the Company conducted a prudent review of the Company's external guarantees in +2023. Their specific statements are set out as follows: +1. +2. +3. +4. +The Company provided no guarantee to any controlling shareholder or other related parties in which +the Company holds less than 50% shares, any non-legal-person entities, or individuals during the +Reporting Period; +Including: Direct or indirect guarantee for the companies with a total liabilities to total +assets ratio over 70% (as of December 31, 2023) +External guarantee of the Company and its subsidiaries +(excluding the guarantee in favor of its subsidiaries) +Income Tax of A Shareholders via the Shanghai Stock Connect Program +For investors via the Shanghai Stock Connect Program who are tax residents of other countries or regions +(excluding Hong Kong) which have entered into a tax treaty with the Chinese mainland stipulating a +dividend tax rate of less than 10%, those enterprises or individuals may, or may appoint a withholding agent +to, apply to the competent tax authorities of the Company for the entitlement to the rate under such tax +treaty. Upon approval by the tax authorities, the paid amount in excess of the tax payable based on the tax +rate under such tax treaty will be refunded. +MATERIAL LITIGATION AND ARBITRATION +During the Reporting Period, the Company had no material litigation or arbitration that shall be disclosed. +PENALTIES AND RECTIFICATION +During the Reporting Period, neither the Company nor its Directors, Supervisors or senior management +were investigated or subjected to coercive measures by competent authorities, detained by disciplinary +inspection and supervisory authorities, transferred to judicial authorities or held accountable for criminal +liabilities, investigated or subjected to administrative punishment by the CSRC, subjected to major +administrative punishment by other competent authorities, or subjected to disciplinary action by any +securities exchanges. +FULFILLMENT OF UNDERTAKINGS +Undertakings in Respect of the Major Asset Restructuring with Shenzhen Development Bank +(1) The Company undertakes that, after the completion of the major asset restructuring with Shenzhen +Development Bank, and during the period when the Company remains as the controlling shareholder +of Shenzhen Development Bank, and in respect of the businesses or commercial opportunities similar +to those of Shenzhen Development Bank that the Company and other enterprises under its control +intend to carry out or have substantially obtained whereby assets and businesses arising from +such businesses or commercial opportunities may possibly form potential competition with those +of Shenzhen Development Bank, neither the Company nor other enterprises under its control shall +engage in the businesses identical or similar to those carried out by Shenzhen Development Bank, so +as to avoid direct or indirect competition with Shenzhen Development Bank's operations. +(2) The Company undertakes that, after the completion of the major asset restructuring with Shenzhen +Development Bank, and in respect of transactions between the Company and other enterprises under +its control and Shenzhen Development Bank which constitute related party transactions of Shenzhen +Development Bank, the Company and other enterprises under its control shall enter into such +transactions with Shenzhen Development Bank on the principles of openness, fairness and justness +at fair and reasonable market prices, shall go through the decision-making process in accordance +with applicable laws, regulations and regulatory documents, and shall perform their obligations of +information disclosure as required by law. The Company undertakes that neither the Company nor +other enterprises under its control shall procure any illegal interests or make Shenzhen Development +Bank undertake any illicit obligations through transactions with Shenzhen Development Bank. +(3) The Company undertakes that, after the completion of the major asset restructuring and during the +period when the Company remains as the controlling shareholder of Shenzhen Development Bank, +the Company shall maintain Shenzhen Development Bank's independence and ensure that Shenzhen +Development Bank is independent from the Company and other enterprises under its control in +respect of personnel, assets, finance, organization and business. +As of December 31, 2023, the above undertakings were still being performed and there was no breach of the +above undertakings. +172 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +SUBSTANTIAL SHAREHOLDERS' AND OTHER PERSONS' INTERESTS AND SHORT POSITIONS IN SHARES +AND UNDERLYING SHARES OF THE COMPANY +As far as is known to any Directors or Supervisors of the Company, as of December 31, 2023, the following +persons (other than the Company's Directors, Supervisors and chief executives) had interests or short +positions in the Company's shares and underlying shares which shall be disclosed to the Company pursuant +to the provisions of Divisions 2 and 3 of Part XV of the SFO or recorded in the register required to be kept +under Section 336 of the SFO: +Percentage +of total +number of +H/A shares +Percentage +of total +shares +Name of +During the Reporting Period, the Group maintained compliance with applicable laws and regulations that +have significant impacts on the Group's operations. +COMPLIANCE WITH LAWS AND REGULATIONS +Report of the Board of Directors +and Significant Events +CORPORATE GOVERNANCE +All investors are requested to read this part carefully. Shareholders are recommended to consult their tax +advisers on tax effects in the Chinese mainland, Hong Kong and other countries and regions regarding the +holding and disposal of the Company's shares. +170 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +ENVIRONMENTAL PROTECTION +The Company is not a key pollutant discharging unit announced by the environmental protection +department. For more information on environmental protection, please refer to the Company's 2023 +Sustainability Report. +No administrative penalty was imposed on the Company due to environmental problems during the +Reporting Period. +CHARITABLE AND OTHER DONATIONS +Charitable donations made by the Group in 2023 totaled RMB318 million. +SEIZURE, DISTRAINMENT OR FREEZE OF MAJOR ASSETS +For Hong Kong investors (including enterprises and individuals) investing in the Company's A shares +via the Shanghai Stock Connect Program, pursuant to the applicable tax laws and regulations of the +Chinese mainland, the dividend will be paid in RMB by the Company through the Shanghai Branch of +China Securities Depository and Clearing Corporation Limited to Hong Kong Securities Clearing Company +Limited, and the Company will withhold income tax at the rate of 10%. +During the Reporting Period, the Company had no event of seizure, distrainment or freeze of major assets +that shall be disclosed. +The Company had neither failure to abide by any effective judicial ruling, nor default on any substantial +debt due during the Reporting Period. +RELATIONSHIPS WITH CUSTOMERS +The Group aims to provide customers with "worry-free, time-saving, and money-saving" premium financial +services. Adhering to a "customer-centric" business philosophy, the Group has embedded consumer rights +protection in its corporate governance, corporate culture and development strategy. +As required by the NFRA, the Group has set up the Related Party Transaction Control and Consumer Rights +Protection Committee under the Board of Directors. The Related Party Transaction Control and Consumer +Rights Protection Committee oversees the protection of consumer rights, determines the responsibilities +for consumer rights protection, improves the consumer rights protection framework, strengthens the +implementation and oversight of decisions on consumer rights protection, conducts front-line supervision +and examination of consumer protection and complaint handling, promotes consumer protection reviews +and evaluations, enhances the consumer rights protection culture, ensures the effective execution of +policies and the achievement of goals for consumer rights protection, and constantly upgrades consumer +rights protection capabilities. +There was no material and serious dispute between the Group and its customers in 2023. +MANAGEMENT AND CONTROL OVER SUBSIDIARIES +The Company implemented the Measures for the Supervision and Administration of Insurance Group +Companies and managed the Group's human resources, finance and accounting, data governance, +information systems, fund utilization, branding, and corporate culture. The Company instructed its +subsidiaries to establish standard corporate governance structures, and continued to improve the group- +wide risk management, internal control, compliance and internal audit frameworks. Moreover, the Company +organized its subsidiaries to monitor and assess the effectiveness of internal control systems in accordance +with the Basic Norms for Internal Controls of Enterprises and the Basic Principles for Internal Controls of +Insurers, continuously improving the Group's operational efficiency and risk prevention capability. For the +matters covered, high-risk areas and conclusions of the internal control assessments over subsidiaries, +please refer to the section headed “Establishment and Perfection of the Internal Control System" in this +Report. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +171 +INTEGRITY CONDITIONS OF THE COMPANY +(in RMB million) +Guarantee +MATERIAL CONTRACTS AND THEIR PERFORMANCE +Total: +1.26 +3.09 +Lending pool +230,152,823 +Approved lending agent +0.00 +0.00 +Long position +8,412 +Trustee +interest in shares +0.02 +0.05 +Long position +0.52 +1.28 +Long position. +95,845,736 +3,836,904 +Person having a security +Investment manager +(3) +461,835,283 +6.20 +2.53 +0.64 +48,259,575 Long position +Interest of controlled +H +Citigroup Inc. +0.80 +1.98 +147,470,198 +(3) +Total: +corporations +0.00 +Short position +307,992 +Investment manager +corporations +0.80 +1.97 +Short position +147,162,206 +(3) +Interest of controlled +0.00 +0.72 +1.77 +Long position +CP Group Ltd. +(%) +(%) +in issue +in issue +Nature of +interest +Number of +H/A shares +Notes +Capacity +Annual Report 2023 +H +There were 90,960 participants in the Long-term Service Plan for 2021. A total of 57,368,981 A shares +of the Company were purchased in the secondary market at market prices for a total amount of +RMB4,184,093,674.69 (expenses inclusive), accounting for approximately 0.314% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Long-term Service Plan and +applicable agreed rules, 19 employees qualified and applied for vesting, and their shares were vested; 7,311 +employees were disqualified due to reasons including their resignation; and 5,719,593 shares were forfeited +due to reasons including employees' resignation or failure to meet performance targets. +There were 83,651 participants in the Long-term Service Plan for 2023. A total of 96,608,364 A shares +of the Company were purchased in the secondary market at market prices for a total amount of +RMB4,450,946,615.20 (expenses inclusive), accounting for approximately 0.528% of the Company's total share +capital at that time. For details of the share purchase, please refer to the Announcement Regarding the +Completion of Share Purchase under the 2023 Long-term Service Plan published by the Company on the +websites of the HKEX and the SSE on March 24, 2023 and March 25, 2023 respectively. During the Reporting +Period, in accordance with the Long-term Service Plan and applicable agreed rules, 4 employees qualified +and applied for vesting, and their shares were vested; 7,707 employees were disqualified due to reasons +including their resignation, and 7,419,689 shares were forfeited due to reasons including employees' +resignation or failure to meet performance targets. +The manager of the Long-term Service Plan remained unchanged during the Reporting Period. +The Long-term Service Plan held a total of 350,906,763 A shares of the Company as at the end of the +Reporting Period, accounting for approximately 1.927% of the Company's total share capital. +The Company has operated stably and healthily since the implementation of the Key Employee Share +Purchase Plan and the Long-term Service Plan. The shareholders, the Company and the employees have +shared benefits and risks, providing a strong foundation for further improving the Company's governance +structure, establishing and strengthening long-term incentive and restraint mechanisms, and facilitating the +Company's sustainable and healthy long-term development. +IMPLEMENTATION OF SHARE INCENTIVE SCHEME OF THE COMPANY AND ITS EFFECTS +The Company implemented no share incentive scheme based on the Company's shares during the +Reporting Period. +Ping An Insurance (Group) Company of China, Ltd. +167 +CORPORATE GOVERNANCE +168 +Report of the Board of Directors +and Significant Events +There were 90,960 participants in the Long-term Service Plan for 2022. A total of 93,314,482 A shares +of the Company were purchased in the secondary market at market prices for a total amount of +RMB4,438,825,366.37 (expenses inclusive), accounting for approximately 0.510% of the Company's total share +capital at that time. During the Reporting Period, in accordance with the Long-term Service Plan and +applicable agreed rules, 14 employees qualified and applied for vesting, and their shares were vested; 9,472 +employees were disqualified due to reasons including their resignation; and 10,996,458 shares were forfeited +due to reasons including employees' resignation or failure to meet performance targets. +corporations +Interest of controlled +corporations +1,114,859,403 +131,991,408 +(3) +Interest of controlled +H +JPMorgan Chase & Co. +corporations +2.85 +6.98 +Short position +520,441,099 +(1) +3.90 +Long position +711,184,930 +Interest of controlled +corporations +Interest of controlled +H +UBS Group AG +6.12 +14.96 +Long position +9.54 +The Company will withhold the enterprise income tax and the individual income tax for shareholders as +required by law on the basis of the Company's register of members of H shares on the record date. The +Company assumes no liability and will not deal with any dispute over income tax withholding triggered by +failure to submit proof materials within the stipulated time frame, and holders of the Company's H shares +shall either personally or appoint a representative to attend to the procedures in accordance with the +applicable tax laws and regulations of the Chinese mainland. +Cash settled +The Group uses a number of models and +assumptions in the measurement of expected +credit losses, for example: +Conclude on the appropriateness of the directors' use of the going concern basis of accounting and, +based on the audit evidence obtained, whether a material uncertainty exists related to events or +conditions that may cast significant doubt on the Group's ability to continue as a going concern. If we +conclude that a material uncertainty exists, we are required to draw attention in our auditor's report to +the related disclosures in the consolidated financial statements or, if such disclosures are inadequate, +to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our +auditor's report. However, future events or conditions may cause the Group to cease to continue as a +going concern. +Evaluate the appropriateness of accounting policies used and the reasonableness of accounting +estimates and related disclosures made by the directors. +Obtain an understanding of internal control relevant to the audit in order to design audit procedures +that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the +effectiveness of the Group's internal control. +Identify and assess the risks of material misstatement of the consolidated financial statements, +whether due to fraud or error, design and perform audit procedures responsive to those risks, and +obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of +not detecting a material misstatement resulting from fraud is higher than for one resulting from error, +as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of +internal control. +As part of an audit in accordance with HKSAs, we exercise professional judgement and maintain +professional scepticism throughout the audit. We also: +Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in +accordance with HKSAS will always detect a material misstatement when it exists. Misstatements can arise +from fraud or error and are considered material if, individually or in the aggregate, they could reasonably +be expected to influence the economic decisions of users taken on the basis of these consolidated financial +statements. +Evaluate the overall presentation, structure and content of the consolidated financial statements, +including the disclosures, and whether the consolidated financial statements represent the underlying +transactions and events in a manner that achieves fair presentation. +Our objectives are to obtain reasonable assurance about whether the consolidated financial statements as +a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report +that includes our opinion. Our report is made solely to you, as a body, and for no other purpose. We do not +assume responsibility towards or accept liability to any other person for the contents of this report. +To the shareholders of Ping An Insurance (Group) Company of China, Ltd. +(Incorporated in the People's Republic of China with limited liability) +Independent Auditor's Report +FINANCIAL STATEMENTS +185 +Ping An Insurance (Group) Company of China, Ltd. +The directors of the Company are assisted by the Audit and Risk Management Committee in discharging +their responsibilities for overseeing the Group's financial reporting process. +AUDITOR'S RESPONSIBILITIES FOR THE AUDIT OF THE CONSOLIDATED +FINANCIAL STATEMENTS +Obtain sufficient appropriate audit evidence regarding the financial information of the entities or +business activities within the Group to express an opinion on the consolidated financial statements. +We are responsible for the direction, supervision and performance of the group audit. We remain +solely responsible for our audit opinion. +186 +Annual Report 2023 +Annual Report 2023 +Performance of the Board of Directors and Senior Management in Reputation Risk Management +Members of the Supervisory Committee, by sitting in on the Board meetings and reviewing reports, +heard the reports made by the senior management on the Company's reputation risk management, and +supervised the Board's performance in reputation risk management. +During the Reporting Period, the Supervisory Committee reviewed the Assessment and Evaluation Report +on Internal Control of the Company, and was of the opinion that the Company had set up a complete, +reasonable and effective internal control system. +Internal Control System +The Supervisory Committee considered the Company's related party transactions to be fair and reasonable +during the Reporting Period, and found no harm done to the interests of the shareholders or the Company. +Related Party Transactions +During the Reporting Period, the Supervisory Committee reviewed special reports on the depositing and +actual use of the Company's proceeds raised, and was of the opinion that the Company's disclosures about +the use of the proceeds were timely, truthful, accurate and complete, and that there was no violation of +rules in the use and management of the proceeds. +Use of Proceeds +Ernst & Young Hua Ming LLP and Ernst & Young have issued the standard unqualified auditor's reports +in accordance with the PRC and international auditing standards respectively on the Company's financial +statements for 2023. The financial statements truthfully, objectively and accurately reflect the Company's +financial status and operating results. +Authenticity of the Financial Statements +During the Reporting Period, the Company operated and managed its businesses in accordance with laws +and regulations, and its operational results were objective and truthful. There was substantial development +and improvement in the depth and breadth of internal control management, and the internal control system +was complete, reasonable and effective. The Company's operational decision-making processes were +legitimate. The Directors and senior management were cautious, conscientious and diligent in the business +operations and management processes, and they were not found to have breached any laws, regulations, +or the Articles of Association or harmed the shareholders' interests. +Lawful Operations +The Supervisory Committee held six meetings in 2023 to deliberate 27 proposals including the Work Report +of the Supervisory Committee for 2022, the Report on Consumer Rights Protection of Ping An Group +for 2022 and the First Half of 2023, hear 12 reports on the annual performance appraisal results of senior +management, internal control assessment and evaluation, performance in reputation risk management, and +the implementation of the relevant regulatory opinions and requirements of the CBIRC, and review 11 filed +documents including a brief report on the Company's compliance with governance guidelines, internal audit +reports, and the meeting minutes of the Audit and Risk Management Committee. Supervisors exercised +voting rights appropriately at the meetings, and expressed the following opinions objectively and fairly: +INDEPENDENT OPINIONS ON RELEVANT ISSUES FROM THE SUPERVISORY COMMITTEE +Significant increase in credit risk - The +selection of criteria for identifying significant +increase in credit risk is highly dependent on +judgement and may have a significant impact +on the expected credit losses for loans and +advances to customers, financial assets at +amortized cost and debt financial assets +at fair value through other comprehensive +income with longer remaining periods to +maturity. +In preparing the consolidated financial statements, the directors of the Company are responsible for +assessing the Group's ability to continue as a going concern, disclosing, as applicable, matters related to +going concern and using the going concern basis of accounting unless the directors of the Company either +intend to liquidate the Group or to cease operations or have no realistic alternative but to do so. +The directors of the Company are responsible for the preparation of the consolidated financial statements +that give a true and fair view in accordance with IFRSS issued by the IASB and the disclosure requirements +of the Hong Kong Companies Ordinance, and for such internal control as the directors determine is +necessary to enable the preparation of consolidated financial statements that are free from material +misstatement, whether due to fraud or error. +RESPONSIBILITIES OF THE DIRECTORS FOR THE CONSOLIDATED FINANCIAL +STATEMENTS +In connection with our audit of the consolidated financial statements, our responsibility is to read the +other information and, in doing so, consider whether the other information is materially inconsistent with +the consolidated financial statements or our knowledge obtained in the audit or otherwise appears to +be materially misstated. If, based on the work we have performed, we conclude that there is a material +misstatement of this other information, we are required to report that fact. We have nothing to report in +this regard. +- +Impairment assessment of loans and advances to +customers, financial assets at amortized cost and +debt financial assets at fair value through other +comprehensive income (continued) +Key audit matter +KEY AUDIT MATTERS (CONTINUED) +To the shareholders of Ping An Insurance (Group) Company of China, Ltd. +(Incorporated in the People's Republic of China with limited liability) +Independent Auditor's Report +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 183 +In response to the macroeconomic changes, we +assessed the reasonableness of the expected +credit loss model methodology and related +parameters, including probability of default, loss +given default, exposure at default, and significant +increase in credit risk. +Expected credit loss model: +1) +With the support of our internal experts, we +evaluated and tested the important parameters of the +expected credit loss model, management's significant +judgements and related assumptions, mainly focusing +on the following aspects. +We adopted a risk-based sampling approach in our +credit review procedures on loans and advances to +customers, financial assets at amortized cost and +debt financial assets at fair value through other +comprehensive income. We assessed the debtors' +repayment capacity and evaluated the Group's +credit rating, taking into consideration post lending +or investing investigation reports, debtors' financial +information, collateral valuation reports and other +available information. +We evaluated and tested the design and operating +effectiveness of key controls over the approval +process, post approval credit management, credit +rating system, collateral monitoring, deferred +principal and interest payments as well as impairment +assessment of loans and advances to customers, +financial assets at amortized cost and debt financial +assets at fair value through other comprehensive +income, including relevant data quality and +information systems. +How our audit addressed the key audit matter +Models and parameters Inherently complex +models are used to measure expected credit +losses. Modelled parameters have numerous +inputs and the parameter estimation involves +many judgements and assumptions. +Ping An Insurance (Group) Company of China, Ltd. +Forward-looking information - Expert +judgement is used to create macroeconomic +forecasts and to consider the impact on +expected credit losses under multiple +economic scenarios given different weights. +Relevant disclosures are included in Note 2.(12), +Note 3.(3), Note 24, Note 26, Note 27 and Note +49.(3) to the consolidated financial statements. +Our opinion on the consolidated financial statements does not cover the other information and we do not +express any form of assurance conclusion thereon. +The directors of the Company are responsible for the other information. The other information comprises +the information included in the Annual Report, other than the consolidated financial statements and our +auditor's report thereon. +OTHER INFORMATION INCLUDED IN THE ANNUAL REPORT +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +184 +We evaluated and tested the design and operating +effectiveness of internal controls related to +disclosures of credit risk and impairment allowance. +model changes, ongoing monitoring of model +performance, model validation and parameter +calibration. +Evaluated and tested key controls over expected +credit loss models, including approval of +Evaluated and tested the data and processes +used to determine expected credit losses, +including business data, internal credit rating +data, macroeconomic data, as well as impairment +system computational logic, inputs and interfaces +among relevant systems. +Design and operating effectiveness of key +controls: +Evaluated the models and the related +assumptions used in individual impairment +assessment and analysed the amount, timing and +likelihood of management's estimated future cash +flows, especially cash flows from collateral. +Assessed the forward-looking information +management used to determine expected credit +losses, including the forecasts of macroeconomic +variables and the assumptions and weightings of +multiple macroeconomic scenarios. +How our audit addressed the key audit matter +Individual impairment assessment +Identifying credit impaired loans and +advances to customers, financial assets at +amortized cost and debt financial assets +at fair value through other comprehensive +income requires consideration of a range +of factors, and individual impairment +assessments are dependent upon estimates +of future cash flows. +177 +Ping An Insurance (Group) Company of China, Ltd. +Report of the Supervisory +Committee +Independent Auditor's Report +FINANCIAL STATEMENTS +181 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +CORPORATE GOVERNANCE +Evaluated and tested the design and operating +effectiveness of key controls over the valuation +of insurance contract liabilities. +Reviewed the Group's accounting policies in +relation to the valuation of insurance contract +liabilities. +With the support of our internal experts, we +performed the following audit procedures: +How our audit addressed the key audit matter +The valuation of insurance contract liabilities +involves significant judgement and estimates over +the eligibility for the measurement approach, the +determination of coverage unit and the uncertain +future cash flows. +As at 31 December 2023, the Group's insurance +contract liabilities amounted to RMB4,159,801 +million, representing 40% of total liabilities. We +identified the valuation of insurance contract +liabilities as a key audit matter, as it requires +significant estimates and judgements. +Valuation of insurance contract liabilities +Key audit matter +We have fulfilled the responsibilities described in the Auditor's responsibilities for the audit of the +consolidated financial statements section of our report, including in relation to these matters. Accordingly, +our audit included the performance of procedures designed to respond to our assessment of the risks +of material misstatement of the consolidated financial statements. The results of our audit procedures, +including the procedures performed to address the matters below, provide the basis for our audit opinion +on the accompanying consolidated financial statements. +To the shareholders of Ping An Insurance (Group) Company of China, Ltd. +(Incorporated in the People's Republic of China with limited liability) +KEY AUDIT MATTERS (CONTINUED) +Key audit matter +How our audit addressed the key audit matter +We identified the impairment assessment of +loans and advances to customers, financial assets +at amortized cost and debt financial assets at +fair value through other comprehensive income +as a key audit matter, as it involves significant +management judgements and assumptions. +As at 31 December 2023, the Group's loans +and advances to customers, financial assets +at amortized cost and debt financial assets at +fair value through other comprehensive income +represented 29%, 11% and 23% of total assets and +the amounts of expected credit loss provision for +loans and advances to customers, financial assets +at amortized cost and debt financial assets at fair +value through other comprehensive income were +RMB100,045 million, RMB46,977 million and RMB8,818 +million respectively. +Impairment assessment of loans and advances to +customers, financial assets at amortized cost and +debt financial assets at fair value through other +comprehensive income +Key audit matter +KEY AUDIT MATTERS (CONTINUED) +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Key audit matters are those matters that, in our professional judgement, were of most significance in +our audit of the consolidated financial statements of the current period. These matters were addressed +in the context of our audit of the consolidated financial statements as a whole, and in forming our +opinion thereon, and we do not provide a separate opinion on these matters. For each matter below, our +description of how our audit addressed the matter is provided in that context. +Annual Report 2023 +Evaluated the overall reasonableness of the +insurance contract liabilities by performing +movement analysis and assessing the impact of +changes in assumptions. +Tested the completeness and accuracy of +the underlying data used in the valuation of +insurance contract liabilities. +Assessed the appropriateness of the valuation +approaches of insurance contract liabilities. +Performed independent recalculation on +insurance contract liabilities of selected typical +insurance products or groups of insurance +contracts. +Evaluated the reasonableness of key judgements +and assumptions. +Relevant disclosures are included in Note 2.(28), +Note 3.(4), Note 3.(5), Note 3.(6), Note 3.(7), Note +43 and Note 49.(1) to the consolidated financial +statements. +Complex actuarial models and actuarial +assumptions with highly judgemental nature +are used to support the valuation of insurance +contract liabilities. Key assumptions include +mortality, morbidity, lapse rates, discount rates, +expenses, claim ratios, policy dividends and risk +adjustment for non-financial risk, etc. +Valuation of insurance contract liabilities (continued) +182 +KEY AUDIT MATTERS +Evaluated and tested the design and operating +effectiveness of the related IT systems and +controls over the valuation of insurance contract +liabilities, including IT general controls, data +transmission and computational logic of the +related systems. +Annual Report 2023 +In the coming year, the Supervisory Committee will further expand its approach to work and continue to +carry out its duties in accordance with the Company Law of the People's Republic of China, the Articles +of Association, and the listing rules. The Supervisory Committee will adhere to the principle of good faith, +maximize its supervisory efforts with an aim to protect the interests of the Company and its shareholders, +and perform supervisory duties faithfully and diligently to achieve the best results in all respects. +In accordance with the Rules for Appraisal of Supervisors' Performance of Duties, the Supervisory +Committee organized and conducted the appraisal of Supervisors' performance of duties for 2023. +According to comprehensive evaluation, all the Company's Supervisors performed their duties and +responsibilities as stipulated under applicable laws, regulations and the Articles of Association in a faithful, +loyal, diligent and conscientious manner in 2023, and the performance appraisal results of all the Company's +Supervisors for 2023 are "competent." +SUMMARY AND OUTLOOK +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +178 +During the Reporting Period, the Supervisory Committee supervised the Company's information disclosure, +reviewed the Company's regular reports, and put forward written review opinions. No violation of laws or +regulations was found in the Company's information disclosure throughout the year. +Implementation of the Company's Information Disclosure Management Rules +During the Reporting Period, the Company's management strictly abided by the Articles of Association +and carried out business management in a lawful and compliant manner; all the senior management of +the Company duly performed their duties and responsibilities in accordance with relevant requirements +including loyalty and diligence obligations. +Ping An Insurance (Group) Company of China, Ltd. +All Supervisors evaluated the composition of the Board of Directors, Directors' meeting attendance +records, participation in training sessions and provision of opinions, and concluded unanimously that all +the Company's Directors performed their duties and responsibilities as stipulated under applicable laws, +regulations and the Articles of Association in a faithful, loyal, diligent and conscientious manner in 2023. +Specialized committees of the Board of Directors fully performed their duties and provided professional +opinions and advice for the Board of Directors' decision-making processes. All Supervisors agree that the +performance appraisal results of all the Company's Directors for 2023 are "competent." +Appraisal of Directors' Performance of Duties +The Supervisory Committee acknowledges that the Board of Directors strictly carried out the cash +dividend policy, performed relevant decision-making procedures for cash dividends in strict compliance, +and disclosed the cash dividend policy and its implementation truthfully, accurately and completely. The +Company's full-year cash dividend payout ratio for 2023 based on net profit attributable to shareholders +of the parent company exceeds the range (in principle, 20%-40% of net profit attributable to shareholders +of the parent company for the corresponding year) specified in its profit distribution plan for 2021-2023. +The Company maintains the continuity and stability of its profit distribution policy, and delivers sustained, +stable and reasonable returns to all its shareholders. +Implementation of the Cash Dividend Policy +Members of the Supervisory Committee sat in on the Board meetings and the General Meetings, and had +no objection to the reports and proposals submitted to the General Meetings by the Board of Directors. +The Supervisory Committee monitored the implementation of the resolutions approved by the General +Meetings, and was of the opinion that the Board of Directors could duly implement the resolutions +approved by the General Meetings. +Implementation of the Resolutions Approved by the General Meetings +By order of the Supervisory Committee +Sun Jianyi +Appraisal of Senior Management's Performance of Duties +Shenzhen, PRC +180 +We have audited the consolidated financial statements of Ping An Insurance (Group) Company of China, +Ltd. (the "Company") and its subsidiaries (the "Group") set out on pages 188 to 354, which comprise +the consolidated statement of financial position as at 31 December 2023, and the consolidated income +statement, the consolidated statement of comprehensive income, the consolidated statement of changes in +equity and the consolidated statement of cash flows for the year then ended, and notes to the consolidated +financial statements, including material accounting policy information. +OPINION +To the shareholders of Ping An Insurance (Group) Company of China, Ltd. +(Incorporated in the People's Republic of China with limited liability) +We conducted our audit in accordance with Hong Kong Standards on Auditing ("HKSAS") issued by +the Hong Kong Institute of Certified Public Accountants ("HKICPA"). Our responsibilities under those +standards are further described in the Auditor's responsibilities for the audit of the consolidated financial +statements section of our report. We are independent of the Group in accordance with the HKICPA's Code +of Ethics for Professional Accountants (the "Code"), and we have fulfilled our other ethical responsibilities +in accordance with the Code. We believe that the audit evidence we have obtained is sufficient and +appropriate to provide a basis for our opinion. +CORPORATE GOVERNANCE +Independent Auditor's Report +179 +Ping An Insurance (Group) Company of China, Ltd. +March 21, 2024 +Chairman of the Supervisory Committee +In our opinion, the consolidated financial statements give a true and fair view of the consolidated financial +position of the Group as at 31 December 2023, and of its consolidated financial performance and its +consolidated cash flows for the year then ended in accordance with International Financial Reporting +Standards ("IFRSS") issued by the International Accounting Standards Board ("IASB") and have been +properly prepared in compliance with the disclosure requirements of the Hong Kong Companies Ordinance. +BASIS FOR OPINION +Asset management business +244,777 +222,956 +Banking business +5.8 +117,799 +124,647 +344,892 +11.6 +308,946 +9.8 +Life and health insurance business (1) +Change (%) +2022 +2023 +(in RMB million) +December 31, +December 31, +Property and casualty insurance business +92,836 +97,250 +(20.7) +OPERATING EQUITY ATTRIBUTABLE TO SHAREHOLDERS OF THE PARENT COMPANY +13 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +N/A +917,492 +6.6 +Note: (1) Excluding changes in fair value of debt investments measured at fair value through other comprehensive income backing life +117,143 +and health insurance business, as well as accumulated insurance finance expenses for insurance contract liabilities recognized +through other comprehensive income that can be reclassified into profit or loss, except for the part subject to the VFA. +Ping An Insurance (Group) Company of China, Ltd. +(1,138) +13,090 +2.4 +94,937 +The Group (1) +Other businesses and elimination +Technology business +Annual Report 2023 +(4.7) +Note: Figures may not match the calculation due to rounding. +13.2 +2023 +2022 +Change (%) +105,070 +108,544 +(3.2) +8,918 +10,066 +(11.4) +26,925 +26,380 +2.1 +(20,747) +2,292 +N/A +Life and Health Insurance Business +1,905 +The Group +Technology business +46 +19,136 +1,511 +1,239 +873 +23,809 +Notes: (1) The life and health insurance business represents the results of three subsidiaries, namely Ping An Life, Ping An Annuity, and +Ping An Health Insurance. The property and casualty insurance business represents the results of Ping An P&C. The banking +business represents the results of Ping An Bank. The asset management business represents the results of subsidiaries that +engage in asset management business including Ping An Securities, Ping An Trust, Ping An Asset Management, Ping An +Financial Leasing, and Ping An Overseas Holdings. The technology business represents the results of member companies that +engage in technology business including Autohome, Lufax Holding, OneConnect, and Ping An Health. Eliminations include +offsets against shareholding among business lines. +(2) Figures may not match the calculation due to rounding. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +OPERATING PROFIT ATTRIBUTABLE TO SHAREHOLDERS OF THE PARENT COMPANY +(in RMB million) +Life and health insurance business +Property and casualty insurance business +Banking business +Asset management business +Other businesses and elimination +5,458 +(65.1) +(4,083) +12.4 +(1.0) +Asset management business +(19.8) +2.4 +N/A +Technology business +2.0 +5.8 +(3.8) +Other businesses and elimination +N/A +N/A +N/A +The Group +11.4 +Banking business +(1.4) +8.8 +(5,845) +(30.1) +117,989 +146,895 +(19.7) +OPERATING ROE +(%) +17.9 +2023 +Change (pps) +Life and health insurance business +32.1 +37.3 +(5.2) +Property and casualty insurance business +7.4 +2022 +Reformed Life & Health business gathered momentum. Life & Health NBV +grew 36.2% like for like driven by a 40.3% rise in agent channel NBV due to +an 89.5% increase in NBV per agent and continued strong momentum in +the newly reformed bancassurance channel where NBV climbed 77.7% in +2023. Based on the latest assumptions including the return on investment +and the risk discount rate, NBV of L&H amounted to RMB31,080 million. +"Insurance + service" offerings are gaining traction. Ping An Life provided +health management services to over 20 million customers in 2023. Over +80,000 customers have qualified for home-based elderlycare services, +which have covered 54 cities across China. Ping An's high-end elderly care +projects have expanded to four cities, following the opening of a "Ping An +Zhen Yi Nian" experience center in Sanya, Hainan Province in July 2023. +Business quality improved steadily. Ping An Life recorded a material +improvement in its persistency ratios with the 13-month persistency ratio +rising 2.5 pps year on year and 25-month persistency ratio rising 6.8 pps +year on year in 2023. +11.0 +The Company conducts its life and health insurance business through Ping An Life, Ping An Annuity, and +Ping An Health Insurance. +9,813 +2.5 pps +50.8 +53.3 +89.5 +47,639 +90,285 +(26.0) +481 +356 +40.3 +22,932 +7,051 +32,169 +2022 +2023 +Agent channel NBV(1) +Average number of agents +per month (in thousand) +NBV per agent(1) (RMB per +agent per year) +Activity rate of agents (2) (%) +Agent income (RMB per +agent per month) +Agent productivity and +income +(in RMB million) +Agent channel. Ping An Life advances the +high-quality transformation of the agent +channel and improves the team structure, +aiming to build a team of "high-competence, +high-performing, and high-quality" agents. +On a like-for-like basis, agent channel NBV +grew 40.3%, and income per agent increased +39.2% in 2023. In respect of expanding the +high-productivity agent base, Ping An Life +empowers agents via skill improvement, +training, honors and incentives, and resource +support. In this way, Ping An Life effectively +improved agent productivity and expanded +the high-productivity agent base. NBV per +agent increased 89.5% on a like-for-like basis +in 2023. In respect of enhancing organizations, +Ping An Life upgraded its management +framework featuring 5-Star outlets with strong +performance, high quality and good behaviors +by motivating them to focus on operating +results, managing action plans in a scientific +manner, and enhancing their operational +capabilities to build high-performing teams. +In respect of stabilizing the agent force, Ping +An Life focused on recruiting high-quality +new agents through high-quality existing +ones, standardized operations, enhanced the +competence of new agents, and stimulated +their long-term engagement willingness. +Proportion of "Talent +” new agents increased +by 25.2 pps year on year in 2023. +• +Under the value proposition of high-quality +development, Ping An Life continued to deepen the +transformation and build multi-channel professional +sales capabilities, significantly improving the +development quality. Innovative channels including +bancassurance and Community Grid accounted for +16.5% of Ping An Life's NBV in 2023. +CHANNEL DEVELOPMENT +MANAGEMENT DISCUSSION AND ANALYSIS +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Change (%) +39.2 +Including: Income from +Ping An Life's products +(RMB per agent per +month) +7,402 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +16 +In respect of insurance products, Ping An Life +continued to focus on three markets, namely +wealth management, pension, and insurance +protection in 2023. Ping An Life continued to +meet diverse customer demands for insurance +by optimizing and balancing the product +portfolio. Ping An Life developed wealth +management and insurance markets. Ping +An Life followed the regulatory requirement +to adjust the assumed rate of return on +investment of life insurance products. Ping An +Life focused on traditional insurance products +and participating insurance products. Ping +An Life launched three traditional products, +namely "Jin Yue Zun Xiang," "Yu Xiang Jin +Yue" and "Yu Xiang Cai Fu 3.0," and two +participating products, namely "Jin Yue Zun +Xiang Participating Insurance" and "Yu Xiang +Jin Yue Participating Insurance." Ping An Life +further developed the pension insurance +market. In response to an aging population, +Ping An Life launched "Jin Yue Zhi Zun," an +annuity product complemented by "medical +” +services to provide comprehensive elderlycare +and healthcare solutions. Ping An Life also +introduced "Yu Xiang Cai Fu Elderlycare 3.0," an +upgraded annuity product meeting customers' +demand for premium elderlycare. Ping An Life +continued to consolidate insurance protection +business. Ping An Life has focused on the +critical illness insurance market, promoted "Ping +An Juvenile Shouhu Quanneng Endowment" +with upgraded benefits, and upgraded Shouhu +and Sheng Shi Fu critical illness products. +Ping An Life actively follows national strategies, +serving as both an economic shock absorber and a +social stabilizer. Ping An Life continues to diversify +and upgrade its insurance product portfolio under +the customer-centric philosophy to provide more +comprehensive products. By leveraging the Group's +healthcare and elderlycare ecosystem, Ping An Life +rolls out “insurance + service" products in an orderly +and determined manner, providing customers with +heartwarming services. +LIFE INSURANCE PRODUCTS +(1) Retained customers are customers holding in-force +insurance policies which were sold by Ping An Life's +former agents before their agency relationship +terminated. +Community Grid and other channels. Ping +An Life continued to roll out Community +Grid, focusing on "retained customers (1)" and +providing them with high-quality, sustainable +and heartwarming services. Ping An Life has +set up 65 Community Grid outlets in 51 cities, +an increase of 30 outlets and 26 cities since +the end of 2022, fully covering branches across +the country. Ping An Life has built a team of +over 15,000 highly competent specialists as +of December 31, 2023. Community specialists +delivered effective service operations by +furthering and upgrading the “Pre-sell, Soft- +sell, Cross-sell and Up-sell" business model. +As a result, Ping An Life's 13-month policy +persistency ratio of "retained customers" in the +cities with Community Grid outlets improved +by 5.4 pps year on year, higher than the overall +13-month persistency ratio improvement of +2.5 pps. In addition, Ping An Life continuously +promoted sales via the lower-tier channel +in seven provinces in 2023, further exploring +innovative development models. +Bancassurance channel. In response to the +volatile business environment in 2023, Ping +An Life implemented the value-oriented +transformation strategy and focused on +improving quality and efficiency. On a like-for- +like basis, bancassurance channel NBV grew +77.7% in 2023, indicating high-quality, leapfrog +growth with a significant increase in the +channel's contribution. Ping An Life furthered +the exclusive agency model with Ping An Bank, +and helped Ping An Bank improve insurance +sales skills and customer services. As a result, +value contributions from Ping An Bank reached +new highs. Moreover, Ping An Life selectively +expanded external bancassurance channels and +outlets, and boosted per capita productivity of +bancassurance teams by standardizing outlets' +operations and improving teams' professional +skills. +Note: +Life and Health Insurance Business +Business Analysis +15 +Ping An Insurance (Group) Company of China, Ltd. +(22.0) +445 +347 +Number of individual life +insurance sales agents +(in thousand) +31, 2022 Change (%) +December +December +31, 2023 +Number of individual life insurance sales agents +Ping An Life +(3) Figures may not match the calculation due to rounding. +(2) Activity rate of agents = annual total of monthly agents +who issued insurance policies/ annual total of monthly +agents on board. +Notes: (1) NBV for 2023 is computed based on the end-2022 +assumptions and model. +37.3 +5,390 +Annual Report 2023 +BUSINESS OVERVIEW +14 +75,505 +First-year premium ("FYP") +N/A +N/A +18.7 +NBV margin (%) +N/A +N/A +31,080 +NBV(2) +24.1 -0.5 pps +23.7 +NBV margin (%) on a like-for- +like basis(1) +used to calculate NBV +Change +(%) +36.2 +39,262 +NBV on a like-for-like basis(1) +2022/ +December +31, 2022 +2023/ +December +31, 2023 +(in RMB million) +(5) Figures may not match the calculation due to rounding. +(4) The Company lowered the investment return +assumption to 4.5% in 2023, and retrospectively adjusted +data for the comparative period as per the adjusted +investment return assumption. +(2) Ping An prudently lowered the L&H EV long-run +investment return assumption to 4.5% and the risk +discount rate to 9.5% in 2023 in view of the macroeconomic +environment and the long-run trend of interest rates. +(3) Expected return on opening EV is based on a 5% +long-run investment return assumption and an 11% risk +discount rate. L&H operating ROEV is 10.6% for 2023 +based on the latest assumptions including the return on +investment and the risk discount rate. +Notes: (1) NBV and EV for 2023 are based on the end-2022 +assumptions and model. +0.2 pps +Key Indicators +Ping An Life continued to enhance its channels and improve business quality under the "4 channels + +3 products" strategy in 2023. By rolling out "insurance + service" products, Ping An Life strengthened +its presence in healthcare and elderlycare sectors. In this way, Ping An Life provides customers with +professional, heart-warming services, empowering high-quality development of the Company. Life & Health +NBV grew 36.2% like for like driven by a 40.3% rise in agent channel NBV due to an 89.5% increase in NBV +per agent and continued strong momentum in the newly reformed bancassurance channel where NBV +climbed 77.7% in 2023. Based on the latest assumptions including the return on investment and the risk +discount rate, NBV of L&H amounted to RMB31,080 million. +28,820 +165,784 119,336 +38.9 +EV on a like-for-like basis (1) +37.3 -5.2 pps +32.1 +73,391 +Net profit +Operating ROE (4) (%) +(3.4) +21.9 +315,274 +109,810 +106,083 +Operating profit after tax (4) +384,254 +from new business sold +Present value of expected premiums +10.9 +-1.0 pps +35,122 +11.1 +10.1 +New business CSM margin (%) +38,951 +New business CSM +1,004 +11.2 +Operating ROEV(3) (%) +N/A +N/A +830,974 +EV(2) +6.3 +930,160 874,786 +(2.8) +Net profit attributable to non-controlling +interests +860,643 +(5,845) +business +insurance +Life and +health +2023 +The reconciliation between operating profit and reported net profit is as follows: +The Group's operating profit attributable to shareholders of the parent company declined 19.7% year on +year to RMB117,989 million, and net profit attributable to shareholders of the parent company declined 22.8% +year on year to RMB85,665 million in 2023. Basic operating earnings per share declined 20.9% year on year +to RMB6.66. Three core businesses, namely Life & Health, property and casualty insurance, and banking, +maintained steady performance. The three businesses delivered RMB140,913 million in operating profit +attributable to shareholders of the parent company, down slightly by 2.8% year on year. +China's economic recovery still faced challenges in 2023. The state adopted multiple pro-growth +macroeconomic policies including central government bond issuances, reserve requirement ratio and +interest rate cuts, and tax and fee cuts. Moreover, China increased financing support for key sectors to +mitigate economic and financial risks in an orderly manner. Determined strategic measures provided strong +momentum for maintaining a sound and stable economic environment, and laid a solid foundation for +sustainable recovery of the national economy. Facing opportunities and challenges, Ping An focused on +core financial businesses and strengthened the insurance protection function to serve the real economy. +Ping An continued to implement its business policy of “focusing on core businesses, boosting incomes and +cutting costs, optimizing portfolios, and improving quality and efficiency." Following the technology-driven +"integrated finance + healthcare and elderly care" strategy, Ping An continuously consolidated its integrated +finance advantages, remained customer needs-oriented, and pursued high-quality development. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +10 +Property +and casualty +insurance +business +(2) Ping An lowered the investment return assumption to +4.5% in 2023, and retrospectively adjusted data for the +comparative period as per the adjusted investment +return assumption. +The impact of one-off material non-operating +items and others is the impact of material +items that management considered to be non- +operating incomes and expenses. Such impact +in 2023 and 2022 comprised the revaluation gain +or loss on the convertible bonds issued by +Lufax Holding to the Company. +Short-term investment variance applies to Life +& Health business excluding the part subject +to the variable fee approach (the "VFA")(1). +This short-term investment variance is the +variance between the actual investment return +on the aforesaid business and the embedded +value long-run investment return assumption. +Net of the short-term investment variance, +the investment return on the aforesaid Life +& Health business is locked at 4.5% (2). Debt +investments at fair value through other +comprehensive income backing such business +are measured at cost. +OPERATING PROFIT OF THE GROUP +Operating profit is a meaningful business +performance evaluation metric given the long-term +nature of the Company's major L&H. Ping An defines +operating profit after tax as reported net profit +excluding the following items which are of a short- +term, volatile or one-off nature: +Note: (1) Ping An lowered the long-run investment return +assumption to 4.5% in 2023, and retrospectively adjusted +data for the comparative period as per the adjusted +investment return assumption. +(22.8) +-3.5 pps +111,008 +13.2 +85,665 +9.7 +ROE (%) +parent company +to shareholders of the +Notes: (1) Insurance finance income or expenses of liabilities +subject to the VFA match the changes in the fair +value of the underlying items backing such business. +Therefore, no adjustment is made when operating +metrics are measured. +Banking +business +Asset +management +business +Technology +business +106,083 +Operating profit (A) +23,829 +946 +1,075 +1,225 +19,530 +40 +1,013 +Operating profit attributable to non- +controlling interests +117,989 +(4,083) +1,905 +(20,747) +26,925 +8,918 +105,070 +shareholders of the parent company +Operating profit attributable to +(in RMB million) +The Group +elimination +Other +businesses +and +Net profit attributable +8,958 +0.4 +2.43 +Ping An Insurance (Group) Company of China, Ltd. +Shenzhen, PRC +March 21, 2024 +Chairman +उली +Annual Report 2023 +To develop into a financial powerhouse, China has +a long, long way to go. Being people-centered and +customer needs-oriented, Ping An will adhere to +the business policy of "focusing on core businesses, +boosting incomes and cutting costs, optimizing +portfolios, and improving quality and efficiency" +in 2024. Ping An will continuously strengthen risk +management, improve operations, and enhance +financial service capabilities and coverages. +Moreover, Ping An will comprehensively develop +TechFin, green finance, inclusive finance, pension +finance, and digital finance. By doing so, Ping An +will create robust and sustainable long-term value +for customers, employees, shareholders and society, +contributing to China's development into a financial +powerhouse. +A family is the smallest unit of a nation while a +nation is numerous families put together. We will +celebrate the 75th anniversary of the founding of +the People's Republic of China in 2024. People's +livelihoods are a nation's critical interests, and well- +being is people's fundamental need. Ping An will +comprehensively implement the spirit of China's +Central Financial Work Conference, and work hard +with perseverance to race ahead. We will further +advance the high-quality development of the +"integrated finance + healthcare and elderlycare" +service framework by seizing new opportunities +from consumer demands for insurance, finance, +health management and premium elderlycare. In +addition, as the demand for digital transformation +grows stronger driven by government policies and +technological advancement, we will continuously +accelerate the innovation of financial, healthcare and +elderlycare models to realize effective improvement +and reasonable growth of business. +Looking ahead to 2024, we will pursue high-quality +development despite challenges and difficulties! +We firmly believe that favorable conditions for +China's development outweigh unfavorable factors, +and the essential long-term uptrend of the Chinese +economy has not changed. New blueprints for +domestic financial, insurance, healthcare and +elderly care markets are unfolding gradually. The +success of the "managed care model" after more +than a decade of development around the world +has proved the feasibility and potential of the +"insurance + healthcare" model. Focused on our +new business drivers for the coming decade, we +will dig deeply into the huge Chinese market to +gain insights into people's needs and aspirations +for a better life. We are committed to building +healthcare and elderly care service models with +Chinese characteristics for our 232 million retail +customers, surpassing Western experience in terms +of depth and breadth. To this end, we will build +efficient service platforms by integrating domestic +and overseas premium healthcare and elderlycare +resources externally and empowering businesses +with advanced healthtech and Al capabilities +internally. In this way, we will promote the well- +being of every family with the most professional and +cost-effective healthcare and elderlycare services! +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +9 +8 +Digital finance improves the efficiency of services. +Ping An continuously strengthens core technological +capabilities by independently developing underlying +technologies. Ping An now ranks first globally by +the number of patent applications in both fintech +and healthcare. Ping An had a first-class technology +team of over 20,000 technology developers and over +3,000 scientists as of December 31, 2023. Ping An's +technology patent applications led most +international financial institutions, totaling 51,533 +as of December 31, 2023. The volume of services +provided by Al service representatives reached +about 2.22 billion times in 2023. Ping An continuously +advances its healthtech research and development +("R&D"). Ping An ranked first globally by the +number of healthcare patent applications as of +December 31, 2023. Ping An has one of the world's +largest healthcare databases, enables precise +diagnosis of nearly 5,000 diseases, and proactively +builds a leading remote consultation and treatment +platform. By building technological capabilities +in a forward-looking manner, Ping An effectively +supports the sustainable development of its +healthcare and elderlycare ecosystem. +Ping An has integrated its online and offline +professional service networks. Offline, Ping An has +over 1.3 million sales service agents for property +and casualty insurance, life insurance and other +businesses, and over 7,000 outlets for life insurance, +property and casualty insurance, banking and +other businesses, covering all provinces and cities +across China. Online, Ping An provides customers +with premium products and convenient services +anytime via hundred-million-user apps including +Ping An Jin Guan Jia, Ping An Pocket Bank, Ping +An Auto Owner, and Ping An Health. We maintain +exclusive health records for customers, and +provide 24/7 healthcare services and membership- +based elderly care services via family doctors and +elderlycare concierges. Ping An guides members +through an end-to-end "online, in-store and home- +delivered" service network covering consultation, +diagnosis, treatment and services under Al- +enabled 24/7 seconds-level management. Ping An +accumulated about 50,000 in-house and external +doctors, and partnered with over 36,000 hospitals +including all top 100 hospitals and 3A hospitals in +China as of December 31, 2023. +Chairman's Statement +Ping An Insurance (Group) Company of China, Ltd. 7 +Annual Report 2023 +Our massive customer base continuously generates +value. Ping An's retail customers nearly quadrupled +in the past decade to 232 million as of December 31, +2023, including 29.20 million acquired in 2023, thanks +to diverse integrated finance offerings and +convenient customer outreach channels. As retail +cross-selling continued to deepen, 22.42 million +customer migrations occurred within the Group in +2023. Continuous customer development leads to +declining customer acquisition expenses, obvious +economies of scale in terms of service costs, more +contracts per customer, and higher customer +retention. 25.3% of our customers held four or more +contracts within the Group as of December 31, +2023, with a 97.7% retention rate. Middle-class and +above customers accounted for more than 77.4% of +the Group's total retail customers as of December +31, 2023. High-net-worth individuals ("HNWIS") +held 21.16 contracts per customer as of December +31, 2023. With a massive customer base and in a +highly promising market, we expect our “managed +care model" to generate greater value based on +the depth and breadth of our healthcare services +in combination with home-based and high-end +elderly care services. +Ping An's healthcare and elderlycare ecosystem +not only creates standalone direct value, but also +empowers its core financial businesses through +differentiated "Product + Service" offerings. Nearly +64% of Ping An's 232 million retail customers used +services from the healthcare and elderly care +ecosystem as of December 31, 2023. Customers +entitled to service benefits in the healthcare and +elderly care ecosystem accounted for over 73% of +Ping An Life's NBV in 2023. Ping An's healthcare +ecosystem had over 56,000 paying corporate clients +in 2023. Ping An Health had nearly 40 million paying +users over the past 12 months. Ping An achieved +over RMB140 billion in health insurance premium +income in 2023. +Ping An Life and Ping An Health jointly launched services including +five highlights, namely unique checkups, blood sugar control, online +consultation, outpatient appointment assistance and accompanying +consultation, and critical illness management. +Ping An has developed an innovative Chinese +"managed care model” by leveraging its over ten +years of operational and management experience +in insurance and healthcare industries. The model +covers multiple business lines, including finance, +healthcare, and technology. Ping An builds its +service moat by empowering retail financial +customers and corporate clients as well as +developing an online flagship medical platform. Ping +An seamlessly combines differentiated healthcare +and elderly care services with financial businesses in +which Ping An acts as a payer. By acting as a payer +and integrating providers, Ping An offers the most +cost-effective healthcare and elderly care services +under unique business models. +111,008 +We strive to build a national brand that is trusted +by the state, treasured by the people, and keeps +pace with the times. Brand value lies in our +response to people's yearning for a better life. Ping +An provides customers with convenient premium +services by following international standards +and leveraging its local advantages. Ping An is +committed to seamlessly connecting daily life +services with financial services in nine scenarios, +namely auto, home and insurance purchases, +investments, savings, credit cards, health, medical +care and elderlycare. Thanks to people's trust, Ping +An has ranked first in the Brand Finance Insurance +100 list in relation to global insurance brand value +for seven years in a row. Moreover, Ping An ranked +33rd in the Fortune Global 500 list (1st among global +insurers) in 2023. +ABOUT US +Business Analysis +Performance Overview +The Group's operating profit attributable to shareholders of the parent +company reached RMB117,989 million in 2023. Three core businesses, +namely Life & Health, property and casualty insurance, and banking, +remained steady, generating RMB140,913 million in operating profit +attributable to shareholders of the parent company, slightly down 2.8% +year on year. +(in RMB) +Dividend per share +(20.9) +-4.7 pps +17.9 +13.2 +Operating ROE (%) (¹) +8.42 +6.66 +per share (in RMB)(1) +Basic operating earnings +(19.7) +146,895 +117,989 +parent company(1) +shareholders of the +2022 Change (%) +2023 +attributable to +Operating profit +(in RMB million) +Ping An provides a wide range of financial products +and services via multiple distribution channels. +Ping An engages in financial business through +subsidiaries including Ping An Life, Ping An P&C, +Ping An Annuity, Ping An Health Insurance, Ping An +Bank, Ping An Trust, Ping An Securities, Ping An +Asset Management, and Ping An Financial Leasing. +Ping An engages in technology business through +member companies including Autohome, Lufax +Holding, OneConnect, and Ping An Health. +CONSOLIDATED RESULTS +Attaching importance to shareholder returns, Ping An plans to pay a final +dividend of RMB1.50 per share in cash for 2023. Full-year cash dividend is +RMB2.43 per share, up 0.4% year on year. Cash dividend payout ratio based +on operating profit attributable to shareholders of the parent company is +37.3%, with total dividend increasing for 12 consecutive years. +2.42 +46,455 +ABOUT US +2,980 +45,516 +10,112 +109,810 +Operating profit (A) +24,071 +873 +1,239 +1,511 +19,136 +46 +1,266 +controlling interests +Operating profit attributable to non- +146,895 +(5,845) +5,458 +2,292 +26,380 +10,066 +108,544 +shareholders of the parent company +Operating profit attributable to +(in RMB million) +3,803 +The Group +6,697 +170,966 +3,614 +(19,522) +2,292 +26,380 +10,066 +of the parent company +Net profit attributable to shareholders +134,817 +(4,972) +4,853 +3,803 +45,516 +10,112 +75,505 +Net profit (D=A+B+C) +(1,844) +(1,844) +operating items and others (C) +Impact of one-off material non- +(34,305) +(34,305) +Short-term investment variance (B) +Plus: +(4,972) +elimination +74,501 +Technology +business +(20,747) +26,925 +8,918 +72,598 +Net profit attributable to shareholders +of the parent company +109,274 +(3,137) +3,129 +(19,522) +46,455 +2,054 +8,958 +Net profit (D=A+B+C) +149 +149 +operating items and others (C) +Impact of one-off material non- +(32,692) +(32,692) +(3,137) +Plus: +and +73,391 +(4,083) +Short-term investment variance (B) +Net profit attributable to non-controlling +interests +management +business +85,665 +Banking +business +Other +businesses +Asset +2022 (Restated) +Property +and casualty +insurance +business +business +insurance +health +Life and +141,818 +12 +793 +19,530 +40 +1,225 +1,075 +Business Analysis +Performance Overview +23,609 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 11 +MANAGEMENT DISCUSSION AND ANALYSIS +946 +Financial +assets at +For the year ended 31 December 2022 (Restated) +Reserves +finance +Insurance +2,801 (5,001) 622,050 329,953 1,228,964 +(2,675) (2,675) +1,019 12,137 +(451) +(214,296) 13,092 12,164 130,353 +18,210 123,739 195,899 +11,569 +(30) +(3,979) +Others +Other equity instruments issued/redeemed by +subsidiaries +5,995 +48 +48 +(1,817) (1,923) +(7,023) +(7,023) +(311) +(12,485) +As at 31 December 2023 +expenses +Share +premium +(in RMB million) +111,598 +12,485 +18,280 +As at 1 January 2022 +99,124 +Changes in accounting policies +(36,413) +equity +Total +controlling +interests +Retained +profits +shares +Treasury +Non- +on translation +Surplus +reserve General +funds reserves +Others +for insurance +contracts +issued +FVOCI +reserves +Share +capital +18,280 111,598 +As at 31 December 2021 +Exchange +differences +of foreign +operations +107,935 +Cancellation of repurchased shares (Note 36) +Retained controlling +profits interests +shares +Treasury +Non- +operations +on translation +of foreign +Exchange +differences +funds reserves +12,164 115,104 +2,764 +(84,153) (21,361) +115,744 +- +39,099 +- +(30,778) +18,280 118,095 +Others +General +Surplus +reserve +FVOCI +reserves +62,711 +contracts +issued +Total +equity +18,280 118,095 84,966 +(84,153) 17,738 12,164 117,868 +(3,979) +(30) +Key Employee Share Purchase Plan (Note 38) +Long-term Service Plan (Note 39) +Contributions from non-controlling interests +(106) +Equity transactions with non-controlling interests +(2,687) +2,998 +Disposal of equity investments at fair value through +other comprehensive income +Dividend paid to non-controlling interests +Appropriations to general reserves +(70) (5,925) +(44,002) +Dividends declared (Note 17) +23,596 90,415 +85,665 +755 +107,935 (127,456) (80) +- +(13) (18,859) +755 +(127,456) (80) +2,046 (10,996) 595,661 316,623 1,175,298 +(2,478) 182 10,698 +2,046 (10,996) 593,183 316,805 1,185,996 +85,665 23,609 109,274 +(44,002) +47,302 +(41,884) (25,964) +(41,884) 21,338 +(7,164) (7,164) +(1,573) (9,895) 569,834 +(29,205) +Notes +Interest received +Disposal of subsidiaries, net +Acquisition of subsidiaries, net +Purchases of investments +Proceeds from disposal of investments +intangibles and other long-term assets, net +Proceeds from disposal of property and equipment, +Purchases of property and equipment, intangibles and other +long-term assets +Cash flows from investing activities +Net cash flows from operating activities +(in RMB million) +For the year ended 31 December 2023 +Consolidated Statement of Cash Flows +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +192 +246 7,317 +2,046 (10,996) 593,183 316,805 1,185,996 +12,164 117,868 +84,966 (84,153) 17,738 +574 +2023 +6,497 +118,095 +2022 +476,776 +76,974 +capital premium +73,533 +146,953 +139,390 +Net cash flows used in investing activities +Dividends received +507 +(37,620) +65 +- +(2,406,664) +(2,066,919) +2,012,393 +1,756,672 +568 +1,068 +(8,871) +(7,810) +360,403 +53 +(Restated) +18,280 +(1,101) +(1,101) +(43,820) +(43,820) +Dividends declared (Note 17) +118,949 +111,008 24,465 +3,619 +(41,062) (242) +21,161 +Total comprehensive income for the year +656 (15,868) +3,619 +(41,062) (242) +21,161 +Other comprehensive income for the year +23,809 134,817 +265,449 1,081,938 +(1,573) (9,895) 540,629 +111,008 +Profit for the year +12,164 103,121 +131 4,215 +265,318 1,077,723 +Appropriations to general reserves +14,747 +(14,747) +Disposal of equity investments at fair value through +(4,113) +85 +85 +(4,113) +As at 31 December 2022 +Others +Other equity instruments issued/redeemed by +subsidiaries +Acquisition of shares +Long-term Service Plan (Note 39) +Key Employee Share Purchase Plan (Note 38) +916 +12,164 101,108 +2,013 +916 +(2,959) (2,863) +Equity transactions with non-controlling interests +42,437 42,437 +Acquisition of subsidiaries +1,803,047 +(6,585) +Dividend paid to non-controlling interests +113 +1,094 (1,207) +other comprehensive income +Contributions from non-controlling interests +Total comprehensive income for the year +265,449 +Profit for the year +www +Retained profits +Treasury shares +Reserves +9,994,079 +11,009,940 +11,583,417 +140,312 +156,463 +134,995 +35 +64,289 +89,321 +101,337 +46 +14,185 +1,640,519 +1,445,641 +Financial assets at amortized cost +26 +1,243,353 +36 +1,124,035 +18,210 +18,280 +Total equity +316,805 +329,953 +37 +Non-controlling interests +816,489 +869,191 +899,011 +Equity attributable to owners of the parent +540,629 +593,183 +622,050 +37 +(9,895) +(10,996) +(5,001) +40 +267,475 +268,724 +263,752 +37 +18,280 +1,228,964 +1,064,246 +comprehensive income +Other assets +Total assets +Equity and liabilities +Equity +Share capital +31 +121,406 +114,763 +86,041 +32 +50,401 +53,657 +49,758 +33 +99,078 +99,411 +68,462 +34 +9,794 +12,580 +(104,001) +Deferred tax assets +Debt financial assets at fair value through other +Right-of-use assets +Property and equipment +27 +2,637,008 +2,500,790 +2,265,326 +Equity financial assets at fair value through other +comprehensive income +28 +264,877 +264,771 +277,883 +Investments in associates and joint ventures +29 +258,877 +280,793 +284,061 +Statutory deposits for insurance operations +30 +14,903 +14,444 +12,606 +Investment properties +Intangible assets +1,185,996 +1,081,938 +190 +8,912,141 +9,823,944 +10,354,453 +Total liabilities +403,187 +416,688 +357,025 +47 +Other liabilities +13,605 +14,217 +14,148 +46 +Deferred tax liabilities +14,208 +13,013 +10,234 +34 +Lease liabilities +1,097,523 +931,098 +Total equity and liabilities +964,007 +11,583,417 +9,994,079 +As at 1 January 2023 +Changes in accounting policies +As at 31 December 2022 +(in RMB million) +Share +Share +for insurance +Reserves +For the year ended 31 December 2023 +finance +expenses +Insurance +Financial +assets at +For the year ended 31 December 2023 +Consolidated Statement of Changes in Equity +FINANCIAL STATEMENTS +191 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +XIE Yonglin +Director +MA Mingzhe +Director +The financial statements on pages 188 to 354 were approved and authorized for issue by the Board of +Directors on 21 March 2024 and were signed on its behalf. +11,009,940 +45 +Bonds payable +3,002,049 +39,738 +44,531 +22 +Derivative financial liabilities +57,376 +84,659 +48,619 +797,646 +923,088 +963,718 +41 +Due to banks and other financial institutions +Financial liabilities at fair value through profit or +loss +1 January 2022 +(Restated) +(Restated) +31 December 2022 +31 December 2023 +Notes +Liabilities +(in RMB million) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +35,049 +Assets sold under agreements to repurchase +42 +241,803 +3,431,999 +3,534,539 +44 +customers +Customer deposits and payables to brokerage +105 +53 +Reinsurance contract liabilities +16,247 +3,340,870 +3,671,177 +Other comprehensive income for the year +4,159,801 +Insurance contract liabilities. +16,076 +7,117 +Income tax payable +6,663 +10,349 +8,858 +Accounts payable +127,718 +271,737 +43 +(215,760) +(6,585) +Capital injected into subsidiaries by non-controlling interests +1,530 +Insurance finance expenses for insurance contracts issued +Reinsurance finance income for reinsurance contracts held +Reserve from cash flow hedging instruments +(117,017) +(36,851) +240 +358 +10 +(350) +Exchange differences on translation of foreign operations +812 +3,914 +Share of other comprehensive income of associates and joint +ventures +(579) +(314) +35 +Changes in the fair value of equity instruments at fair value through +other comprehensive income +Insurance finance expenses for insurance contracts issued +17,575 +(11,062) +6,254 +(4,413) +Share of other comprehensive income of associates and joint +ventures +(16) +59 +Other comprehensive income for the year, net of tax +(18,859) +(15,868) +Total comprehensive income for the year +90,415 +Items that will not be reclassified to profit or loss: +118,949 +Credit risks provision of debt instruments at fair value through +other comprehensive income +91,144 +187 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +21 March 2024 +Hong Kong +Certified Public Accountants +Ernst & Young +From the matters communicated with the Audit and Risk Management Committee, we determine those +matters that were of most significance in the audit of the consolidated financial statements of the current +period and are therefore the key audit matters. We describe these matters in our auditor's report unless +law or regulation precludes public disclosure about the matter or when, in extremely rare circumstances, +we determine that a matter should not be communicated in our report because the adverse consequences +of doing so would reasonably be expected to outweigh the public interest benefits of such communication. +The engagement partner on the audit resulting in this independent auditor's report is Benny Bing Yin +Cheung. +We also provide the Audit and Risk Management Committee with a statement that we have complied with +relevant ethical requirements regarding independence and to communicate with them all relationships and +other matters that may reasonably be thought to bear on our independence, and where applicable, actions +taken to eliminate threats or safeguards applied. +We communicate with the Audit and Risk Management Committee regarding, among other matters, the +planned scope and timing of the audit and significant audit findings, including any significant deficiencies in +internal control that we identify during our audit. +AUDITOR'S RESPONSIBILITIES FOR THE AUDIT OF THE CONSOLIDATED +FINANCIAL STATEMENTS (CONTINUED) +Cash flows from financing activities +13,944 +4.74 +Ping An Insurance (Group) Company of China, Ltd. +Consolidated Statement of Comprehensive Income +For the year ended 31 December 2023 +(in RMB million) +Profit for the year +Other comprehensive income +2023 +2022 +(Restated) +109,274 +134,817 +Items that may be reclassified subsequently to profit or loss: +Changes in the fair value of debt instruments at fair value through +other comprehensive income +6.27 +Attributable to: +Owners of the parent +Non-controlling interests +21 +21 +167,660 +91,514 +61,583 +Accounts receivable +Derivative financial assets +35,636 +36,118 +26,628 +Insurance contract assets +223 +Financial assets purchased under reverse +repurchase agreements +22 +29,278 +30,957 +43 +3 +Reinsurance contract assets +22,215 +20,615 +19,926 +Finance lease receivable +23 +180,674 +186,858 +44,978 +308,348 +281,115 +270,976 +Annual Report 2023 +66,819 +94,484 +23,596 +24,465 +90,415 +118,949 +Ping An Insurance (Group) Company of China, Ltd. +189 +FINANCIAL STATEMENTS +Consolidated Statement of Financial Position +As at 31 December 2023 +(in RMB million) +Assets +Notes +31 December 2023 +31 December 2022 +(Restated) +Financial assets at fair value through profit or loss +1 January 2022 +(Restated) +Cash and amounts due from banks and other +financial institutions +19 +804,077 +774,841 +592,151 +Balances with the Central Bank +20 +FINANCIAL STATEMENTS +200,701 +Consolidated Income Statement +(in RMB million) +15 +Profit before tax +(842,851) +(911,746) +Total expenses +(27,964) +(39,638) +15 +Other expenses +(22,698) +(24,346) +Interest expenses on non-banking operations +120,117 +(78) +Changes in insurance premium reserves +3,144 +(79,815) +(1,367) +(80,553) +(83,877) +15 +General and administrative expenses +120 +Foreign exchange gains/(losses) +(1,327) +14 +Net impairment losses on other assets +(230) +(77,744) +142,335 +16 +18 +6.36 +4.84 +18 +RMB +RMB +Annual Report 2023 +188 +Diluted +Basic +of the parent: +Earnings per share attributable to ordinary equity holders +Income tax +134,817 +23,809 +23,609 +111,008 +85,665 +Non-controlling interests +Owners of the parent +Attributable to: +134,817 +109,274 +Profit for the year +(7,518) +(10,843) +109,274 +13 +Net impairment losses on financial assets +(9,928) +Share of profits and losses of associates and joint ventures +Other revenues and other gains +(2,311) +33,324 +10 +Investment income +45,982 +45,806 +9 +operations +Fees and commission revenue from non-insurance +115,933 +118,503 +1,434 +8 +228,784 +227,552 +7 +Interest revenue from banking operations +525,981 +536,440 +6 +Insurance revenue +(Restated) +2022 +2023 +Notes +Interest revenue from non-banking operations +10,165 +11 +68,804 +(8,773) +9 +Fees and commission expenses on non-insurance operations +(97,688) +(108,605) +7 +Interest expenses on banking operations +564 +542 +Less: Net reinsurance finance income for reinsurance +contracts held +(99,933) +(14,919) +10,605 +10,448 +(123,959) +43 +Net insurance finance expenses for insurance contracts +issued +Less: Amount recovered from reinsurer +(14,179) +Allocation of reinsurance premiums paid +(422,221) +(440,178) +12 +Insurance service expenses +985,186 +1,031,863 +Total revenue +60,652 +For the year ended 31 December 2023 +Loans and advances to customers +25 +3,318,122 +(10,100) +Others +(19,239) +(7,565) +Net cash flows used in financing activities +(222,056) +(230,873) +Net increase in cash and cash equivalents +34,346 +30,143 +Net foreign exchange differences +Cash and cash equivalents at the beginning of the year +1,924 +444,202 +8,580 +405,479 +(5,650) +Cash and cash equivalents at the end of the year +480,472 +444,202 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 193 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +1. CORPORATE INFORMATION +Ping An Insurance (Group) Company of China, Ltd. (the "Company") was registered in Shenzhen, the +People's Republic of China (the “PRC") on 21 March 1988. The business scope of the Company includes +investing in insurance enterprises, supervising and managing various domestic and overseas businesses of +subsidiaries, conducting insurance funds investment, domestic and overseas insurance and other business +approved by regulators. The Company and its subsidiaries are collectively referred to as the Group. The +Group mainly provides integrated financial products and services and is engaged in life insurance, property +and casualty insurance, trust, securities, banking and other businesses. +The registered office address of the Company is 47th, 48th, 109th, 110th, 111th and 112th Floors, Ping An +Finance Center, No. 5033 Yitian Road, Futian District, Shenzhen, Guangdong Province, China. +These consolidated financial statements are presented in millions of Renminbi ("RMB") unless otherwise +stated. +2. +MATERIAL ACCOUNTING POLICIES +(1) BASIS OF PREPARATION +52 +These consolidated financial statements have been prepared in accordance with International Financial +Reporting Standards ("IFRSs"), amendments to IFRSS and interpretations issued by the International +Accounting Standards Board ("IASB"), also comply with the applicable disclosure provisions of the Rules +Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited and the applicable +disclosure requirements of the Hong Kong Companies Ordinance. They have been prepared under the +historical cost convention, except for some financial instruments, insurance contract assets or liabilities and +reinsurance contract assets or liabilities. +Payment of redemption for other equity instruments by +subsidiaries +3,104 +24 +(4,439) +Repayment of lease liabilities +(5,522) +Payment of shares purchased for Long-term Service Plan +(1,101) +Payment of acquisition of shares +2,266 +(5,166) +and other financial institutions, net +(Decrease)/increase in insurance placements from banks +(49,582) +(50,707) +Dividends paid +(6,533) +(28,218) +Interest paid +(1,206,226) +(1,202,227) +Repayment of borrowings +186,022 +107,295 +Proceeds from borrowings +118,241 +(81,822) +repurchase of insurance operations, net +(Decrease)/increase in assets sold under agreements to +773,258 +1,064,814 +Proceeds from bonds issued +(22,380) +The preparation of financial statements in conformity with IFRSS requires the use of certain critical +accounting estimates. It also requires management to exercise its judgement in the process of applying +the Group's accounting policies. The areas involving a higher degree of judgement or complexity, or areas +where assumptions and estimates are significant to the consolidated financial statements are disclosed in +Note 3. +(4,451) +The Group adopted International Financial Reporting Standard 17 Insurance Contracts ("IFRS 17") on 1 +January 2023 and restated the comparative information in accordance with IFRS 17. The adoption of IFRS 17 +has brought about major changes in the recognition for insurance revenue and insurance service expenses, +the measurement of insurance contract liabilities and the presentation of financial statements. The new +accounting policies in relation to insurance contracts are set out in Note 2.(28). +(3) ISSUED BUT NOT YET EFFECTIVE STANDARDS, AMENDMENTS AND INTERPRETATIONS +The Group has not adopted the following revised IFRSS that have been issued but are not yet effective. +Standards/Amendments +Amendments to IAS 1 +Amendments to IFRS 16 +Content +Classification of Liabilities as +Current or Non-current +Lease Liability in a Sale and +Leaseback +Effective for annual periods +beginning on or after +1 January 2024 +1 January 2024 +These amendments are not expected to have any significant impact on the Group's financial statements. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +195 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +In accordance with IFRS 17, considering that retrospective approach is impracticable for some of the +groups of insurance contracts, the Group has applied the modified retrospective approach or the fair value +approach on the transition date. +For the year ended 31 December 2023 +Business combinations that are not under common control are accounted for using the acquisition method. +The cost of an acquisition is measured at the acquisition date fair value which is the sum of the acquisition +date fair values of assets transferred by the Group, liabilities assumed by the Group to the former owners +of the acquiree and the equity interests issued by the Group in exchange for control of the acquiree. For +each business combination, the Group elects whether to measure the non-controlling interests in the +acquiree that are present ownership interests and entitle their holders to a proportionate share of net +assets in the event of liquidation at fair value or at the proportionate share of the acquiree's identifiable +net assets. All other components of non-controlling interests are measured at fair value. Acquisition-related +costs are expensed as incurred. +When the Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate +classification and designation in accordance with the contractual terms, economic circumstances and +pertinent conditions as at the acquisition date. This includes the separation of embedded derivatives in +host contracts by the acquiree. +If the business combination is achieved in stages, the previously held equity interest is remeasured at its +acquisition date fair value and any resulting gain or loss is recognized in profit or loss. +Any contingent consideration to be transferred by the acquirer is recognized at fair value at the acquisition +date. Contingent consideration classified as an asset or a liability that is a financial instrument and within +the scope of IFRS 9 is measured at fair value with changes in fair value either recognized in profit or loss or +as a change to other comprehensive income. If the contingent consideration is not within the scope of IFRS +9, it is measured in accordance with the appropriate IFRSs. Contingent consideration that is classified as +equity is not remeasured and subsequent settlement is accounted for within equity. +Goodwill is initially measured at cost, being the excess of the aggregate of the consideration transferred, +the amount recognized for non-controlling interests and any fair value of the Group's previously held equity +interests in the acquiree over the net identifiable assets acquired and liabilities assumed. If the sum of this +consideration and the amount recognized for non-controlling interests and any fair value of the Group's +previously held equity interests in the acquiree is lower than the fair value of the net assets acquired, the +difference is, after reassessment, recognized in profit or loss as a gain on bargain purchase. +After initial recognition, goodwill is measured at cost less any accumulated impairment losses. Goodwill +is tested for impairment annually or more frequently if events or changes in circumstances indicate that +the carrying value may be impaired. The Group performs its annual impairment test of goodwill as at 31 +December. For the purpose of impairment testing, goodwill acquired in a business combination is, from the +acquisition date, allocated to each of the Group's cash-generating units, or groups of cash-generating units, +that are expected to benefit from the synergies of the combination, irrespective of whether other assets or +liabilities of the Group are assigned to those units or groups of units. +Impairment is determined by assessing the recoverable amount of the cash-generating unit (group of +cash-generating units) to which the goodwill relates. Where the recoverable amount of the +cash-generating unit (group of cash-generating units) is less than the carrying amount, an impairment loss +is recognized. An impairment loss recognized for goodwill is not reversed in subsequent periods. +Where goodwill has been allocated to a cash-generating unit (or group of cash-generating units) and +part of the operation within that unit is disposed of, the goodwill associated with the operation disposed +of is included in the carrying amount of the operation when determining the gain or loss on the disposal. +Goodwill disposed of in these circumstances is measured based on the relative value of the operation +disposed of and the portion of the cash-generating unit retained. +196 +Ping An Insurance (Group) Company of China, Ltd. +2,980,975 +Annual Report 2023 +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES +Changes in accounting policies +3,238,054 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +2,999 +(4) BUSINESS COMBINATIONS AND GOODWILL +2,033,759 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +2,500,790 +194 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(2) CHANGES IN ACCOUNTING POLICIES AND ESTIMATES (CONTINUED) +Changes in accounting policies (Continued) +In accordance with IFRS 17, the Group is not required to disclose the amount of the adjustment for each +financial statement line item affected for the current period and each prior period presented. Therefore, +the Group has only summarized the impact of the adoption of IFRS 17 on key financial indicators for the +comparative period, as disclosed below: +Total assets +Equity attributable to owners of the parent +31 December 2022 +Before the adoption +After the adoption +of IFRS 17 +Impact of the +adoption of IFRS 17 +(127,228) +(137,926) +Total liabilities +11,137,168 +9,961,870 +858,675 +(1,880,467) +Debt financial assets at fair value through other +comprehensive income +Financial assets at amortized cost +of IFRS 17 +31 December 2022 +1,124,035 +3,004,502 +Impact of the +reclassification +After reclassification +31 December 2022 +Before reclassification +The Group has adopted IFRS 9 Financial Instruments before 1 January 2023. In accordance with IFRS 17, the +Group reassessed its business models for managing financial assets and redetermined the classification +of financial assets held for activities related to insurance contracts based on the measurement models of +the insurance contracts on 1 January 2023. For financial assets derecognized between 1 January 2022 and +31 December 2022, the Group has applied the classification overlay to reclassify them item-by-item based +on same classification method, and adjusted the comparative information. The major changes in the above +reclassification of financial assets were disclosed as follows: +869,191 +11,009,940 +9,823,944 +10,516 +31 December 2022 +467,031 +The Group classifies its financial assets in the following measurement categories, which depends on the +Group's business model for managing the financial assets and the contractual terms of the cash flows: +Recognition +Classification and measurement +At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial +asset not at fair value through profit or loss, transaction costs that are incremental and directly attributable +to the acquisition or issue of the financial asset. Transaction costs of financial assets carried at fair value +through profit or loss are expensed in profit or loss. +The Group shall recognize a financial asset or a financial liability in its statement of financial position when, +and only when, it becomes a party to the contractual provisions of the instrument. +(a) those to be measured at amortized cost ("AC"); +For the year ended 31 December 2023 +For the purpose of the consolidated statement of cash flows, cash and cash equivalents consist of cash on +hand, demand deposits, current accounts with the Central Bank and short term highly liquid investments +including assets purchased under reverse repurchase agreements and others which are readily convertible +into known amounts of cash, are subject to an insignificant risk of changes in value, and have a short +maturity of generally within three months when acquired. +(11) CASH AND CASH EQUIVALENTS +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 199 +(b) those to be measured at fair value through other comprehensive income ("FVOCI"); or +Annual Report 2023 +(12) FINANCIAL ASSETS +(c) those to be measured at fair value through profit or loss ("FVPL”). +Equity instruments +200 +For the purpose of the consolidated statement of cash flows, the cash flows of overseas subsidiaries are +translated into RMB at the exchange rates for their functional and currencies ruling at the dates of the +cash flows. Frequently recurring cash flows of overseas subsidiaries which arise throughout the year are +translated into RMB at the weighted average exchange rate for the year. +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 201 +Annual Report 2023 +The Group subsequently measures all equity investments at fair value. Where the Group's management has +elected to present fair value gains and losses on equity investments in other comprehensive income, there +is no subsequent reclassification of fair value gains and losses to profit or loss following the derecognition +of the investment. Dividends, representing a return on such investments, continue to be recognized in +profit or loss when the Group's right to receive payments is established. +(c) FVPL: Assets that do not meet the criteria for amortized cost or FVOCI are measured at FVPL. The +gains or losses from fair value changes on the debt investments measured at FVPL are recognized +in profit or loss. The Group also irrevocably designate financial assets at fair value through profit or +loss if doing so significantly reduces or eliminates a mismatch created by assets and liabilities being +measured on different bases. +(b) FVOCI: Assets that are held for collection of contractual cash flows and for selling the financial assets, +where the assets' cash flows represent solely payments of principal and interest, and that are not +designated at FVPL are measured at FVOCI. Movements in the carrying amount are taken through +other comprehensive income, except for the recognition of impairment gains or losses, interest income +and foreign exchange gains and losses on the instrument's amortized cost which are recognized +in profit or loss. When the financial asset is derecognized, the cumulative gain or loss previously +recognized in other comprehensive income is reclassified from equity to profit or loss. Interest income +from these financial assets is included in the interest revenue using the effective interest rate method. +Such assets held by the Group mainly include debt financial assets at FVOCI and loans and advances +to customers measured at FVOCI, etc. +(a) Amortized cost: Assets that are held for collection of contractual cash flows where those cash flows +represent solely payments of principal and interest, and that are not designated at FVPL are measured +at amortized cost. Interest income from these financial assets is included in the interest revenue +using the effective interest rate method. Any gain or loss arising from derecognition or impairment is +recognized directly in profit or loss. Such assets held by the Group mainly include cash and amounts +due from banks and other financial institution, balances with the Central Bank, accounts receivable, +finance lease receivable, financial assets at AC, loans and advances to customers measured at AC, etc. +debt instruments: +Debt instruments are those instruments that meet the definition of a financial liability from the issuer's +perspective, such as loans, government and corporate bonds, etc. Subsequent measurement of +debt instruments depends on the Group's business model for managing the asset and the cash flow +characteristics of the asset. There are three measurement categories into which the Group classifies its +Debt instruments +Classification and measurement (Continued) +(12) FINANCIAL ASSETS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +The Group determines the classification of debt investments according to its business model and the +contractual cash flow characteristics of the financial assets. The debt investments shall be classified as +FVPL if the cash flows characteristics cannot pass the test on solely payments of principal and interest on +the principal amount. Otherwise, the classification of debt investments will depend on the business model +provided the fair value option is not elected. Investments in equity instruments are classified as FVPL in +general, except those designated as at FVOCI. +The functional currency of most of overseas subsidiaries is the Hong Kong dollar. At the end of the +reporting period, the assets and liabilities of these overseas subsidiaries are translated into the presentation +currency of the Company at the exchange rates prevailing at the end of the reporting period and their +income statements are translated into RMB at the average exchange rate for the year. The resulting +exchange differences are recognized in other comprehensive income and accumulated in the exchange +differences on translation of foreign operations reserve. On disposal of a foreign operation, the component +of other comprehensive income relating to that particular foreign operation is recognized in the income +statement. +(6) SUBSIDIARIES +Foreign currency transactions recorded by the entities in the Group are initially recorded using their +respective functional currency rates prevailing at the dates of the transactions. Monetary assets and +liabilities denominated in foreign currencies are translated at the functional currency rates of exchange +ruling at the end of the reporting period. Differences arising on settlement or translation of monetary items +are recognized in the income statement. +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +197 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +A subsidiary is an entity (including structured entities) over which the Company has control. The Company +controls an entity when the Company has power over an entity, is exposed to, or has rights to, variable +returns from its involvement with the entity and has the ability to affect these returns through its power +over the entity. The results of subsidiaries are included in the Company's income statement to the extent +of dividends received and receivable. The Company's investments in subsidiaries are stated at cost less any +impairment losses. +(g) Reclassifies the Group's share of components previously recognized in other comprehensive income to +profit or loss or retained earnings, as appropriate. +(f) Recognizes any surplus or deficit in profit or loss; and +For the year ended 31 December 2023 +(e) Recognizes the fair value of any investment retained; +(c) Derecognizes the cumulative translation differences recorded in equity; +(b) Derecognizes the carrying amount of any non-controlling interest; +(a) Derecognizes the assets (including goodwill) and liabilities of the subsidiary; +Total comprehensive income within a subsidiary is still attributed to the non-controlling interest even if it +results in a deficit balance. If the Group loses control over a subsidiary, it: +Subsidiaries are fully consolidated from the date of acquisition, being the date on which the Group obtains +control, and continue to be consolidated until the date when such control ceases. The financial statements +of the subsidiaries are prepared for the same reporting period as the parent company, using consistent +accounting policies. All intra-group balances, transactions, unrealized gains and losses resulting from +intra-group transactions and dividends, are eliminated on consolidation in full, unless the transaction +provides evidence of an impairment of the transferred asset. +subsidiaries. +The consolidated financial statements comprise the financial statements of the Company and its +(5) BASIS OF CONSOLIDATION +(d) Recognizes the fair value of the consideration received; +Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using +the exchange rates as at the dates of initial transactions. Non-monetary items measured at fair value in a +foreign currency are translated using the exchange rates at the date when the fair value was determined. +The gain or loss on change arising on translation of a non-monetary item measured at fair value is treated +in line with the recognition of the gain or loss on change in fair value of the item (i.e., translation difference +on the item whose fair value gain or loss is recognized in other comprehensive income or profit or loss is +also recognized in profit or loss and other comprehensive income, respectively). +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +A structured entity is an entity that has been designed so that voting or similar rights are not the dominant +factor in deciding who controls the entity, such as when any voting rights relate to administrative tasks +only, and the relevant activities are directed by means of contractual or related arrangements. +These financial statements are presented in RMB, which is the Company's functional and presentation +currency. Each entity in the Group determines its own functional currency and items included in the +financial statements of each entity are measured using that functional currency. +(10) FOREIGN CURRENCIES +The Group has assessed the nature of its joint ventures and determined them to be joint ventures. The +Group has rights to the net assets of these joint ventures. The Group's investments in its joint ventures are +accounted for using the equity method of accounting, less any impairment losses. Refer to Note 2.(8) for +details of the equity method of accounting. +(9) JOINT VENTURES +The results of associates are included in the Group's income statement to the extent of dividends received +and receivable. The Group's investments in associates are treated as non-current assets and are stated at +cost less any impairment losses. +Upon loss of significant influence over the associate, the Group measures and recognizes any remaining +investment at its fair value. Any differences between the carrying amount of the associate upon loss of +significant influence and the fair value of the remaining investment, as well as the gain on disposal of the +associates, are recognized in profit or loss. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +(7) STRUCTURED ENTITIES +Annual Report 2023 +After application of the equity method, the Group determines whether it is necessary to recognize +impairment losses on the Group's investments in its associates. The Group determines at each reporting +date whether there is any objective evidence that the investment in the associate is impaired. If this is the +case, the Group calculates the amount of impairment as the difference between the recoverable amount of +the associate and its carrying value and recognizes the amount in the income statement. +The financial statements of the associates are prepared for the same reporting period as the Group. Where +necessary, adjustments are made to bring the accounting policies in line with those of the Group. +The Group's investments in associates are stated in the consolidated statement of financial position at +the Group's share of net assets under the equity method of accounting, less any impairment losses. The +Group's share of post-acquisition profit or loss is recognized in the income statement, and its share of +post-acquisition movements in other comprehensive income is recognized in other comprehensive income +with a corresponding adjustment to the carrying amount of the investment. When the Group's share +of losses in an associate equals or exceeds its interest in the associate, including any other unsecured +receivables, the Group does not recognize further losses, unless it has incurred legal or constructive +obligations or made payments on behalf of the associate. Unrealized gains and losses resulting from +transactions between the Group and its associates are eliminated to the extent of the Group's investments +in the associates, except where unrealized losses provide evidence of an impairment of the asset +transferred. Goodwill arising from the acquisition of associates is included in the carrying amount of the +investment and is neither amortized nor individually tested for impairment. +An associate is an entity, not being a subsidiary or a joint venture, in which the Group has a long-term +interest of generally not less than 20% of the equity voting rights and over which it is in a position to +exercise significant influence. +(8) ASSOCIATES +The Group holds beneficiary certificates in its fund products, trust products, debt investment plans, equity +investment plans and asset funding plans. +The Group has determined that all of its fund products, trust products, debt investment plans, equity +investment plans and asset funding plans, which are not controlled by the Group, are unconsolidated +structured entities. Fund products, trust products, equity investment plans and asset funding plans are +managed by affiliated or unaffiliated trust companies or asset managers and invest the funds raised in +bonds, stocks and loans or equities of other companies. Debt investment plans are managed by affiliated +or unaffiliated asset managers and its major investment objectives are infrastructure funding projects. Fund +products, trust products, debt investment plans, equity investment plans and asset funding plans finance +their operations by issuing beneficiary certificates which entitle the holders to agreed stake according +to contractual terms in the respective fund products', trust products', debt investment plans', equity +investment plans' and asset funding plans' income. +The Group determines whether it is an agent or a principal in relation to those structured entities in which +the Group acts as an asset manager on management's judgement. If an asset manager is agent, it acts +primarily on behalf of others and so does not control the structured entity. It may be principal if it acts +primarily for itself, and therefore controls the structured entity. +198 +For the year ended 31 December 2023 +When a financial liability (or part of it) is extinguished, the Group derecognizes the financial liability (or +part of it). The difference between the carrying amount of the derecognized liability and the consideration +is recognized in profit or loss. +(12) FINANCIAL ASSETS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +If a hybrid contract contains a host that is not an asset within the scope of IFRS 9, an embedded derivative +shall be separated from the host and accounted for as a derivative if, and only if: +An embedded derivative is a component of a hybrid contract that also includes a non-derivative +host-with the effect that some of the cash flows of the combined instrument vary in a way similar to a +stand-alone derivative. +Except for those related to hedge accounting, the gains or losses from fair value changes of derivatives are +recognized in profit or loss. +The Group's derivative financial instruments mainly include interest rate swaps, forward currency contracts +and swap transaction, credit swap and stock index futures, etc. Such derivative financial instruments are +initially recognized at fair value on the date of which the related derivative contracts are entered into and +are subsequently measured at fair value. All derivatives are carried as assets when the fair value is positive +and as liabilities when the fair value is negative. +(14) DERIVATIVE FINANCIAL INSTRUMENTS +Apart from the above financial guarantee contracts issued by the Group's banking operations which are +accounted for under IFRS 9, the Group has also regarded certain financial guarantee contracts as insurance +contracts. +Financial guarantee contracts issued by the Group are those contracts that require a payment to be made +to reimburse the holder for a loss, which incurs because the specified debtor fails to make a payment +when due in accordance with the terms of a debt instrument. The Group initially measures such contracts +at fair value. The fair value at inception is likely to equal the premium received. This amount is recognized +rateably over the period of the contract in fees and commission income. Subsequently, the liabilities +arising from the financial guarantee contracts are measured at the higher of premium received on the +initial recognition less income recognized in accordance with the principles of IFRS 15, and the amount of +impairment provision calculated as described in Note 2.(12) -impairment. +(b) a separate instrument with the same terms as the embedded derivative would meet the definition of a +derivative; and +Financial guarantee contracts +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +204 +The Group measures other financial liabilities subsequently at amortized cost, using the effective interest +method. Other financial liabilities of the Group mainly include customer deposits and payables to brokerage +customers, short-term borrowings, long-term borrowings and bonds payable, etc. +Other financial liabilities +Once designated as financial liabilities at fair value through profit or loss at initial recognition, the financial +liabilities shall not be reclassified to other financial liabilities in subsequent periods. Financial liabilities +designated at FVPL are subsequently measured at fair value. Any changes in fair value are recognized in +profit or loss, except for changes in fair value arising from changes in the Group's own credit risk which are +recognized in other comprehensive income. Changes in fair value due to changes in the Group's own credit +risk are not subsequently reclassified to profit or loss upon derecognition of the liabilities. +(c) a contract contains one or more embedded derivatives, with the host being not an asset within the +scope of IFRS 9, and the embedded derivative(s) do(es) significantly modify the cash flows. +(13) FINANCIAL LIABILITIES (CONTINUED) +(b) a group of financial liabilities is managed and its performance is evaluated on a fair value basis, in +accordance with a documented risk management or investment strategy, and information about the +group is provided internally on that basis to the entity's key management personnel; +(c) the hybrid contract is not measured at fair value with changes in fair value recognized in profit or loss +(i.e., a derivative that is embedded in the hybrid contract at fair value through profit or loss is not +separated). +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +206 +Sale of assets under repurchase agreements and purchase of assets under reverse repurchase agreements +conducted in the bank and securities businesses are included in the operating activities of consolidated +statement of cash flows and sale of assets under repurchase agreements and purchase of assets under +reverse repurchase agreements conducted in the insurance business are included in the financing and +investing activities of consolidated statement of cash flows. +The amounts advanced under these agreements are recognized and presented as “financial assets +purchased under reverse repurchase agreements". The Group may not take physical possession of assets +purchased under such agreements. In the event of default by the counterparty to repurchase the assets, +the Group has the right to the underlying assets. The difference between the purchasing price and reselling +price is recognized as interest income over the term of the agreement using the effective interest method. +Assets sold under repurchase agreements continue to be recognized but a liability is recognized and +presented as "assets sold under agreements to repurchase" for the proceeds from selling such assets. The +Group may be required to provide additional collateral based on the fair value of the underlying assets and +such non-cash collateral assets continue to be recognized on the balance sheet. The difference between +the selling price and repurchasing price is recognized as interest expense over the term of the agreement +using the effective interest method. +(17) ASSETS PURCHASED UNDER REVERSE REPURCHASE AGREEMENTS AND ASSETS SOLD +UNDER REPURCHASE AGREEMENTS +Financial assets and financial liabilities are offset and the net amount is reported in the consolidated +statement of financial position when there is a legally enforceable right to offset the recognized +amounts and there is an intention to settle on a net basis or realize the assets and settle the liabilities +simultaneously. The legally enforceable right must not be contingent on future events and must be +enforceable in the normal course of business and in the event of default, insolvency or bankruptcy of the +Group or the counterparty. +For the above assets, the Group may bifurcate the embedded derivative and measured it at fair value +through profit or loss, or designate the entire hybrid instrument to be measured at fair value through profit +or loss. +(16) OFFSETTING OF FINANCIAL INSTRUMENTS +Such techniques include using recent prices in arm's length transactions, reference to the current +market value of another instrument which is substantially the same, discounted cash flow analysis and/ +or option pricing models. For discounted cash flow techniques, estimated future cash flows are based on +management's best estimates and the discount rate used is a market rate for similar instruments. Certain +financial instruments, including derivative financial instruments, are valued using pricing models that +consider, among other factors, contractual and market prices, correlation, time value of money, credit risk, +yield curve volatility factors and/or prepayment rates of the underlying positions. The use of different +pricing models and assumptions could produce materially different estimates of fair values. +For financial instruments where there is active market, the fair value is determined by quoted prices in +active markets. For financial instruments where there is no active market, the fair value is determined +by using valuation techniques. Such techniques should be appropriate in the circumstances for which +sufficient data is available, and the inputs should be consistent with the objective of estimating the price at +which an orderly transaction to sell the asset or to transfer the liability would take place between market +participants at the measurement date under current market conditions, and maximize the use of relevant +observable inputs and minimize the use of unobservable inputs. +(15) FAIR VALUE OF FINANCIAL INSTRUMENTS +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 205 +Determining whether to classify financial instruments into level 3 of the fair value hierarchy is generally +based on the significance of the unobservable factors involved in valuation methodologies. +(a) it eliminates or significantly reduces a measurement or recognition inconsistency that would otherwise +arise from measuring assets or liabilities or recognizing the gains and losses on them on different +bases; +The Group may, at initial recognition, designate a financial liability as at fair value through profit or loss. +when one of the following criteria is met: +The above financial liabilities are subsequently measured at fair value. All the realized and unrealized gains/ +(losses) are recognized in profit or loss. +Impairment (Continued) +(12) FINANCIAL ASSETS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +202 +The Group recognizes or reverses the impairment provision through profit or loss. For debt instruments +measured at FVOCI, impairment gains or losses are included in the net impairment losses on financial +instruments and correspondingly reduce the accumulated changes in fair value included in the other +comprehensive income reserves of equity. +For the financial instruments at Stage 1 and Stage 2, the interest income is calculated based on its gross +carrying amount (i.e., amortized cost) before adjusting for impairment provision using the effective interest +method. For the financial instruments at Stage 3, the interest income is calculated based on the carrying +amount of the asset, net of the impairment provision, using the effective interest method. Financial assets +that are originated or purchased credit impaired are financial assets that are impaired at the time of initial +recognition, and the impairment provision for these assets is the expected credit loss for the entire lifetime +since initial recognition as purchased or originated credit-impaired financial assets. +For account receivables, the Group refers to historical experience of credit loss, combines with current +situation and forward-looking information, formulate the lifetime expected credit loss of the financial +assets. +Stage 3: If the financial instrument is credit-impaired, the financial instrument is then moved to "Stage 3”. +The impairment provisions are measured based on expected credit losses on lifetime basis. +Stage 1: A financial instrument that is not credit-impaired on initial recognition is classified in "Stage +1" and has its credit risk continuously monitored by the Group. The impairment provisions are +measured at an amount equal to the 12-month expected credit losses for the financial assets +which are not considered to have significantly increased in credit risk since initial recognition; +For the financial instruments subject to ECL measurement, the Group assesses the significant increase in +credit risk since initial recognition or whether an instrument is considered to be credit impaired, outlines a +"three-stage" model expected credit loss models are established and staging definition are set for each of +these financial assets class. Incorporating forward-looking information, expected credit losses for financial +assets are recognized into the different stages and measured the impairment provisions respectively. +(c) Forward-looking information. +(b) Determining criteria for significant changes in credit risk; +(a) Choosing appropriate models and assumptions for the measurement of ECL including exposure at +default (EAD), probability of default (PD), loss given default (LGD), etc.; +The Group assesses on a forward-looking basis the expected credit losses associated with its debt +instruments carried at amortized cost and FVOCI, and with the exposure arising from loan commitments +and financial guarantee contracts that are not accounted for as “insurance contracts". A number of +significant judgements are required in measuring the expected credit loss ("ECL"), such as: +Expected credit loss refers to the weighted average amount of credit loss of financial instruments based +on the probability of default. Credit loss refers to the difference between all contractual cash flows that are +due to the entity in accordance with the contract and all the cash flows that the entity expects to receive, +discounted at the original effective interest rate (or credit-adjusted effective interest rate for purchased or +originated credit-impaired financial assets). +Impairment +Stage 2: If a significant increase in credit risk ("SICR") since initial recognition is identified, the financial +instrument is moved to "Stage 2" but is not yet deemed to be credit-impaired. The impairment +provisions are measured based on expected credit losses on a lifetime basis; +For loan commitments' the loss allowance is recognized as a provision. However, for contracts that include +both a loan and an undrawn commitment and the Group cannot separately identify the expected credit +losses on the undrawn commitment component from those on the loan component, the expected credit +losses on the undrawn commitment are recognized together with the loss allowance for the loan. To +the extent that the combined expected credit losses exceed the gross carrying amount of the loan, the +expected credit losses are recognized as a provision. +Derecognition +Financial assets are derecognized when: +(c) are derivatives (except for a derivative that is a designated and effective hedging instrument or a +financial guarantee contract). +(b) on initial recognition are part of a portfolio of identified financial instruments that are managed +together and for which there is evidence of a recent actual pattern of short-term profit-taking; +(a) are incurred principally for the purpose of repurchasing in the near term; +Financial liabilities at fair value through profit or loss include financial liabilities held for trading and other +financial liabilities designated as such at initial recognition. Financial liabilities held for trading are the +financial liabilities that: +Financial liabilities at fair value through profit or loss +(13) FINANCIAL LIABILITIES (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 203 +Annual Report 2023 +At initial recognition, the Group classifies a financial liability at fair value through profit or loss or other +financial liabilities. The Group measures a financial liability at its fair value plus, in the case of a financial +liability not at fair value through profit or loss, transaction costs that are incremental and directly +attributable to the acquisition or issue of the financial liability. Transaction costs of financial liabilities +carried at FVPL are expensed in profit or loss. +(13) FINANCIAL LIABILITIES +The Group writes off financial assets, in whole or in part, when it has exhausted all practical recovery +efforts and has concluded there is no expectation of recovery. Indicators that there is no reasonable +expectation of recovery include (i) ceasing enforcement activity and (ii) where the Group's recovery +method is foreclosing on collateral and the value of the collateral is such that there is no reasonable +expectation of recovering in full. +When the equity financial assets measured at FVOCI are derecognized, the cumulative gain or loss +previously recognized in other comprehensive income is reclassified from equity to retained profits. When +the other financial assets are derecognized, the cumulative gain or loss previously recognized in other +comprehensive income is reclassified from equity to profit or loss. +(c) they have been transferred and the Group neither transfers nor retains substantially all the risks and +rewards of ownership and the Group has not retained control. +(b) they have been transferred and the Group transfers substantially all the risks and rewards of +ownership; +(a) the contractual rights to receive the cash flows from the financial assets have expired; +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(a) the economic characteristics and risks of the embedded derivative are not closely related to the +economic characteristics and risks of the host; +(8) ASSOCIATES (CONTINUED) +Notes to Consolidated Financial Statements +Inventory impairment provisions should be accrued when the cost of individual inventory item is higher +than its net realizable value. +Net realizable value is the estimated selling price in the ordinary course of business less the estimated +costs of completion and the estimated costs necessary to make the sale and related taxes. Estimates of net +recoverable amount are based on the most reliable evidence available at the time the estimates are made, +also taking into consideration the purpose for which the inventory is held and the influence of events after +the end of the reporting period. +At the end of the reporting period, inventory is measured at the lower of its cost and net realizable value. If +the net realizable value is lower than cost, inventory impairment provisions are allotted. +The actual cost of inventory is priced based on moving weighted average method. +The Group's inventories comprise raw materials, product in progress, finished goods, other supplemental +materials, etc. and lands purchased for property development by real estate subsidiaries. Inventory is +initially measured at cost which includes purchasing cost, processing cost and other costs which made the +inventory to the present place and condition. +(25) INVENTORIES +Foreclosed assets are initially recognized at fair value. The difference between the initial fair value and the +sum of the related loan principal, interest receivable and impairment provision is taken into the income +statement. At the end of the reporting period, the foreclosed assets are measured at the lower of their +carrying value and net recoverable amount. When the carrying value of the foreclosed assets is higher +than the net recoverable amount, a provision for the decline in value of foreclosed assets is recognized as +impairment losses in the income statement. +(24) FORECLOSED ASSETS +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +After allotting inventory impairment provisions, if the influencing factors of previous inventory impairment +provisions have disappeared, and hence the net realizable value of the inventories are higher than their +cost, the previous written down amount should be recovered and the reversed amount which is within the +amount of original allotted inventory impairment provisions should be included in current profit and loss. +FINANCIAL STATEMENTS +Annual Report 2023 +2 25 years +10 40 years, +indefinite +20 years +50 years, +indefinite +30 +20 30 years +Estimated useful lives +Software and others (including patents and know-how, customer relationships and +contract rights, etc.) +Trademarks +Ping An Insurance (Group) Company of China, Ltd. 209 +(26) IMPAIRMENT OF NON-FINANCIAL ASSETS +The Group assesses at each reporting date whether there is an indication that a non-financial asset other +than deferred tax assets may be impaired. If any such indication exists, or when annual impairment testing +for a non-financial asset is required, the Group makes an estimate of the asset's recoverable amount. A +non-financial asset's recoverable amount is the higher of the asset's or cash-generating unit's fair value +less costs to sell and its value in use and is determined for an individual asset, unless the asset does not +generate cash inflows that are largely independent of those from other assets or groups of assets, in which +case the recoverable amount is determined for the cash-generating unit to which the asset belongs. Where +the carrying amount of a non-financial asset exceeds its recoverable amount, the asset is considered +impaired and is written down to its recoverable amount. In assessing value in use, the estimated future +cash flows are discounted to their present value using a pre-tax discount rate that reflects current market +assessments of the time value of money and the risks specific to the asset. In determining fair value less +costs to disposal, an appropriate valuation model is used. These calculations are corroborated by valuation +multiples, quoted share prices for publicly traded subsidiaries or other available fair value indicators. +210 +For the year ended 31 December 2023 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS (CONTINUED) +(28.7) Measurement of insurance contracts +Investment properties are initially measured at cost, which is the fair value of the consideration given to +acquire them, including transaction costs. Subsequently, all investment properties are stated at cost less +accumulated depreciation and accumulated impairment losses. +Measurement on initial recognition +On initial recognition, the Group shall measure a group of insurance contracts at the total of the fulfilment +cash flows and the contractual service margin. The contractual service margin represents the unearned +profit the Group will recognize as it provides insurance contract services under the insurance contracts in +the group. The fulfilment cash flows comprise: +(a) estimates of future cash flows; +(b) an adjustment to reflect the time value of money and the financial risks related to the future cash +flows; and +(c) a risk adjustment for non-financial risk. +Risk adjustment for non-financial risk is the compensation the Group requires for bearing the uncertainty +about the amount and timing of the cash flows that arises from non-financial risk as the Group fulfils +insurance contracts. The fulfilment cash flows do not reflect the non-performance risk of the Group. +When the Group estimates the future cash flows at a higher level of aggregation, the Group allocates the +resulting fulfilment cash flows to individual groups of contracts. The estimates of future cash flows shall: +(a) be unbiased probability-weighted mean; +(b) be consistent with observable market prices for market variables; +(c) be current - the estimates shall reflect conditions existing at the measurement date, including +assumptions at that date about the future; +(d) be explicit the Group shall estimate the cash flows separately from the adjustment for the time value +of money and financial risk, unless the most appropriate measurement technique combines these +estimates. +The Group includes in the measurement of a group of insurance contracts all the future cash flows within +the boundary of each contract in the group. Cash flows are within the boundary of an insurance contract if +they arise from substantive rights and obligations that exist during the reporting period in which the Group +can compel the policyholder to pay the premiums or in which the Group has a substantive obligation to +provide the policyholder with insurance contract services. A substantive obligation to provide insurance +contract services ends when: +(a) the Group has the practical ability to reassess the risks of the particular policyholder and, as a result, +can set a price or level of benefits that fully reflects those risks; or +(b) the Group has the practical ability to reassess the risks of the portfolio of insurance contracts that +contains the contract and, as a result, can set a price or level of benefits that fully reflects the risk of +that portfolio; and the pricing of the premiums up to the date when the risks are reassessed does not +take into account the risks that relate to periods after the reassessment date. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Core deposits +Notes to Consolidated Financial Statements +Prepaid land premiums +The estimated useful lives of intangible assets are set as below: +Leasehold improvements +Depreciation is calculated on the straight-line basis to write off the cost of each item of property and +equipment to its residual value over its estimated useful life. The principal assumptions used for this +purpose are as follows: +The cost of an item of property and equipment comprises its purchase price and any directly attributable +costs of bringing the asset to its working condition and location for its intended use. Expenditure incurred +after items of property and equipment have been put into operation, such as repairs and maintenance, +is normally charged to the income statement in the year in which it is incurred. In situations where it can +be clearly demonstrated that the expenditure has resulted in an increase in the future economic benefits +expected to be obtained from the use of an item of property and equipment, and where the cost of the +item can be measured reliably, the expenditure is capitalized as an additional cost of that asset or as a +replacement. +Property and equipment, other than construction in progress, are stated at cost less accumulated +depreciation and any impairment losses. An item of property and equipment is derecognized upon disposal +or when no future economic benefits are expected from its use or disposal. Any gain or loss on disposal +or retirement recognized in the income statement in the year the asset is derecognized is the difference +between the net sales proceeds and the carrying amount of the relevant asset. +(21) PROPERTY AND EQUIPMENT +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 207 +Buildings +Annual Report 2023 +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +The useful life and depreciation methods are reviewed periodically to ensure that the method and period of +depreciation are consistent with the expected pattern of economic benefits from the individual investment +properties. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(18) FINANCE LEASE RECEIVABLE AND UNEARNED FINANCE INCOME +A finance lease is a lease that transfers substantially all the risks and rewards incidental to ownership of +the leased asset to the lessee. At the commencement of the lease term, the Group recognizes the minimum +lease payments receivable by the Group, the initial direct costs and the unguaranteed residual value in +the finance lease receivable. The difference between (a) the aggregate of the minimum lease payments, +the unguaranteed residual value and the initial direct costs and (b) the aggregate of their present values +is recognized as unearned finance lease income. Finance lease receivable net of unearned finance lease +income which represents the Group's net investment in the finance lease is presented as finance lease +receivable in the consolidated statement of financial position. Unearned finance lease income is allocated +over the lease term based on a pattern reflecting a constant periodic return on the Group's net investment +in the finance lease, and is recognized as "other revenues and other gains". +The impairment provision measurement and derecognition of finance lease receivable are complied with +the basic accounting policy of the financial assets (Note 2.(12)). The Group incorporates forward looking +information in estimating the expected credit loss for finance lease receivable. The Group derecognizes +finance lease receivables when the rights to receive cash flows from the finance lease have expired or have +been transferred and the Group has transferred substantially all the risks and rewards of ownership. Refer +to Note 13 and Note 23 for details. +(19) PRECIOUS METALS +The Group's precious metals represent gold and other precious metals. Precious metals that are not related +to the Group's precious metals trading activities are initially measured at acquisition cost and subsequently +measured at the lower of cost and net recoverable amount. Precious metals acquired by the Group for +trading purposes are initially measured at fair value and subsequent changes in fair value are recorded in +income statement. +(20) INVESTMENT PROPERTIES +Investment properties are interests in land and buildings that are held to earn rental income and/ +or for capital appreciation, rather than for use in the production or supply of goods or services or for +administrative purposes. +Transfers to, or from, investment properties are made when, and only when, there is evidence of a change +in use or the investment property is sold. +Equipment, furniture and fixtures +Motor vehicles +Estimated residual values +Estimated useful lives +Trademarks are initially stated at cost and subsequently amortized on the straight-line basis over the +estimated useful lives. +Trademarks +Prepaid land premiums are prepayments for land under PRC law for fixed periods. Prepaid land premiums +are initially stated at cost and subsequently amortized on the straight-line basis over the lease terms. All +lands related to the Group's prepaid land premiums are located in Mainland China. +Prepaid land premiums +Expenditures on acquiring the expressway operating rights are capitalized as intangible assets and +subsequently amortized on the straight-line basis over the contract terms. +Expressway operating rights +Core deposits are accounts that a financial institution expects to maintain for an extended period of time +due to ongoing business relationships. The intangible asset value associated with core deposits reflects +the present value of additional cash flow resulted from the use of the deposits at a lower cost alternative +source of funding in the future periods. +Core deposits +Intangible assets with indefinite useful lives are tested for impairment annually either individually or at the +cash-generating unit level. Such intangible assets are not amortized. The useful life of an intangible asset +with an indefinite life is reviewed annually to determine whether the indefinite life assessment continues to +be supportable. If not, the change in the useful life assessment from indefinite to finite is accounted for on +a prospective basis. +Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible +assets acquired in a business combination is the fair value as at the date of acquisition. The useful +lives of intangible assets are assessed to be either finite or indefinite. Intangible assets with finite lives +are subsequently amortized on the straight-line basis over the useful economic life and assessed for +impairment whenever there is an indication that the intangible asset may be impaired. The amortization +period and the amortization method for an intangible asset with a finite useful life are reviewed at least at +each financial year end. +(23) INTANGIBLE ASSETS (OTHER THAN GOODWILL) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +208 +No provision for depreciation is made on construction in progress until such time the relevant assets are +completed and ready for use. +Construction in progress mainly represents costs incurred in the construction of building premises, as well +as the cost of equipment pending installation, less any impairment losses. +(22) CONSTRUCTION IN PROGRESS +Fully depreciated assets are retained in the financial statements until they are no longer in use and no +further charge for depreciation is made in respect of these assets. +The useful lives and depreciation methods are reviewed periodically to ensure that the method and period +of depreciation are consistent with the expected pattern of economic benefits from the items of property +and equipment. +3 25 years +Over the shorter of economic +useful lives and terms of the leases +15 40 years +315 years +0% - 10% +0% - 10% +0% - 15% +Expressway operating rights +216 +(28.7.1) General model +Ping An Insurance (Group) Company of China, Ltd. 215 +(b) the Group expects to pay to the policyholder an amount equal to a substantial share of the fair value +returns on the underlying items; and +(c) the Group expects a substantial proportion of any change in the amounts to be paid to the +policyholder to vary with the change in fair value of the underlying items. +Reinsurance contracts issued and reinsurance contracts held cannot be insurance contracts with direct +participation features. +212 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS (CONTINUED) +(28.2) Identification of insurance contract +The Group assesses the significance of insurance risk contract by contract. A contract is an insurance +contract only if it transfers significant insurance risk. A contract that meets the definition of an insurance +contract remains an insurance contract until all rights and obligations are extinguished (i.e., discharged, +cancelled or expired), unless the contract is derecognized because of a contract modification. +Below assessments are performed to determine whether the insurance risk is significant: +(a) the contractual terms specify that the policyholder participates in a share of a clearly identified pool +of underlying items; +(a) Insurance risk is significant if, and only if, an insured event could cause the Group to pay additional +amounts that are significant in any single scenario that has commercial substance, even if the +insured event is extremely unlikely, or even if the expected probability-weighted present value of the +contingent cash flows is a small proportion of the expected present value of the remaining cash flows +from the insurance contract. The additional amounts refer to the present value of amounts that exceed +those that would be payable if no insured event had occurred. Those additional amounts include +claims handling and assessment costs. +(28.3) Combination of insurance contracts +A set or series of insurance contracts with the same or a related counterparty may achieve, or be designed +to achieve, an overall commercial effect. In order to report the substance of such contracts, the Group +treats the set or series of contracts as a whole. +(28.4) Separating components from an insurance contract +An insurance contract may contain more components. The Group separates the following non-insurance +components from such contracts: +(a) embedded derivatives that should be separated in accordance with IFRS 9; +(b) distinct investment components, except for those that can meet the definition of investment contract +with discretionary participation features; +(c) promises to transfer distinct goods or services other than insurance contract services. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 213 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +(b) In addition, a contract transfers significant insurance risk only if there is a scenario that has +commercial substance in which the Group has a possibility of a loss on a present value basis. However, +even if a reinsurance contract does not expose the issuer to the possibility of a significant loss, that +contract is deemed to transfer significant insurance risk if it transfers to the reinsurer substantially all +the insurance risk relating to the reinsured portions of the underlying insurance contracts. +Insurance contract with direct participation features is an insurance contract that meet the following +conditions at inception: +(c) that are contractually based on the returns on specified items. +(b) the timing or amount of which are contractually at the discretion of the issuer; and +Intangible assets with indefinite useful lives are tested for impairment annually at each year end either +individually or at the cash-generating unit level, as appropriate. +For non-financial assets other than goodwill, an assessment is made at each reporting date as to whether +there is any indication that previously recognized impairment losses may no longer exist or may have +decreased. If such an indication exists, the Group makes an estimate of the recoverable amount. A +previously recognized impairment loss is reversed only if there has been a change in the estimates used to +determine the asset's recoverable amount since the last impairment loss was recognized. If that is the case, +the carrying amount of the asset is increased to its recoverable amount. That increased amount cannot +exceed the carrying amount that would have been determined, net of depreciation, had no impairment loss +been recognized for the asset in prior years. Such a reversal is recognized in the income statement. +Goodwill is reviewed for impairment, annually or more frequently if events or changes in circumstances +indicate that the carrying value may be impaired. Impairment is determined by assessing the recoverable +amount of the cash-generating unit (or group of cash-generating units), to which the goodwill relates. The +recoverable amount is the higher of its fair value less costs to disposal and its value-in-use, determined +on an individual asset (or cash-generating unit) basis, unless the individual asset (or cash-generating unit) +does not generate cash flows that are largely independent from those of other assets or groups of assets +(or groups of cash-generating units). Impairment losses recognized in relation to goodwill are not reversed +for subsequent increases in its recoverable amount. +(26) IMPAIRMENT OF NON-FINANCIAL ASSETS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(27) INSURANCE GUARANTEE FUND +The Group calculates the insurance guarantee fund based on the sum of benchmark rate and risk +differential rate for the year: +(a) Benchmark rate: 0.8% of the consideration received for property insurance, short-term health insurance +and accident insurance; 0.3% of the consideration received for life insurance, long-term health +insurance and annuities; including 0.05% of the consideration received for investment-linked insurance. +(b) Risk differential rate: based on the result of the solvency integrated risk rating. +No additional provision is required for Ping An Life Insurance Company of China, Ltd. ("Ping An Life"), Ping +An Annuity Insurance Company of China, Ltd. ("Ping An Annuity") and Ping An Health Insurance Company +of China, Ltd. ("Ping An Health Insurance"), when the accumulated insurance guarantee fund balances of +life insurance industry reach 1% of the industry total assets. For Ping An Property & Casualty Insurance +Company of China, Ltd. ("Ping An Property & Casualty"), no additional provision is required when the +accumulated balance of property and casualty insurance industry reaches 6% of the industry total assets. +The consideration received used in the calculation of the insurance guarantee fund is the amount agreed in +the insurance policies, excluding VAT. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 211 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS +(28.1) Definition of insurance contract +Insurance contract is a contract under which one party (the issuer) accepts significant insurance risk from +another party (the policyholder) by agreeing to compensate the policyholder if a specified uncertain future +event (the insured event) adversely affects the policyholder. Insured event is an uncertain future event +covered by an insurance contract that creates insurance risk. Insurance risk is the risk, other than financial +risk, transferred from the holder of a contract to the issuer. +The Group applies IFRS 17 to: +(a) insurance contracts, including reinsurance contracts, the Group issues; +(b) reinsurance contracts the Group holds; +(c) insurance contracts the Group acquired in a transfer of insurance contracts or a business combination; +(d) investment contracts with discretionary participation features the Group issues. +Reinsurance contract is an insurance contract issued by the reinsurer to compensate the cedent for claims +arising from one or more insurance contracts issued by the cedent. +Investment contract with discretionary participation features is a financial instrument that provides a +particular investor with the contractual right to receive, as a supplement to an amount not subject to the +discretion of the issuer, additional amounts: +(a) that are expected to be a significant portion of the total contractual benefits; +For the year ended 31 December 2023 +FINANCIAL STATEMENTS +Depreciation is computed on a straight-line basis, after taking into account the estimated residual value (0% +to 10% of original cost), over the estimated useful lives. The estimated useful lives of investment properties +vary from 15 to 40 years. +(28.5) Level of aggregation of insurance contracts +(28.4) Separating components from an insurance contract (Continued) +Investment component is the amounts that an insurance contract requires the Group to repay to a +policyholder in all circumstances, regardless of whether an insured event occurs. An investment component +is distinct if, and only if, both the following conditions are met: +(a) the investment component and the insurance component are not highly interrelated. An investment +component and an insurance component are highly interrelated if, and only if: +(i) the Group is unable to measure one component without considering the other. Thus, if the value +of one component varies according to the value of the other, the two components are highly +interrelated; or +(ii) the policyholder is unable to benefit from one component unless the other is also present. Thus, +if the lapse or maturity of one component in a contract causes the lapse or maturity of the other, +the two components are highly interrelated; and +(b) a contract with equivalent terms is sold, or could be sold, separately in the same market or the same +jurisdiction, either by entities that issue insurance contracts or by other parties. +Insurance contract services are the services that the Group provides to a policyholder of an insurance +contract, including: coverage for an insured event (insurance coverage); for insurance contracts without +direct participation features, the generation of an investment return for the policyholder (investment-return +service); and for insurance contracts with direct participation features, the management of underlying +items on behalf of the policyholder (investment-related service). The Group separates from an insurance +contract a promise to transfer distinct goods or services other than insurance contract services to a +policyholder. For the purpose of separation, the Group does not consider activities that the Group must +undertake to fulfill a contract unless the Group transfers a good or service other than insurance contract +services to the policyholder as those activities occur. A good or service other than an insurance contract +service promised to a policyholder is distinct if the policyholder can benefit from the good or service either +on its own or together with other resources readily available to the policyholder. A good or service other +than an insurance contract service that is promised to the policyholder is not distinct if: the cash flows and +risks associated with the good or service are highly interrelated with the cash flows and risks associated +with the insurance components in the contract; and the Group provides a significant service in integrating +the good or service with the insurance components. +After the separation of any cash flows related to embedded derivatives and distinct investment +component, the Group attributes the remaining cash flows to insurance component (including unseparated +embedded derivatives, non-distinct investment component and promises to transfer goods or services +other than insurance contract services which are not distinct) and promises to transfer distinct goods or +services other than insurance contract services. +214 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +The Group identifies portfolios of insurance contracts. A portfolio comprises contracts subject to similar +risks and managed together. The Group divides portfolios of insurance contracts into groups of insurance +contracts and applies the recognition and measurement requirements to the groups of insurance contracts. +Insurance contracts issued more than one year apart are not included in the same group. The Group +determines the group to which contracts belong by considering individual contracts. If the Group has +reasonable and supportable information to conclude that a set of contracts will all be in the same group, +the Group may measure the set of contracts to determine the group. +The Group divides a portfolio of insurance contracts issued into a minimum of: +(a) a group of contracts that are onerous at initial recognition, if any; +(b) a group of contracts that at initial recognition have no significant possibility of becoming onerous +subsequently, if any; and +(c) a group of the remaining contracts in the portfolio, if any. +(28.6) Recognition of insurance contracts +The Group recognizes a group of insurance contracts it issues from the earliest of the following: +(a) the beginning of the coverage period of the group of contracts; +(b) the date when the first payment from a policyholder in the group becomes due; and +(c) for a group of onerous contracts, when the group becomes onerous. +For individual contract that meet one of the criteria set out above, the Group determines the group to +which it belongs at initial recognition and does not reassess the composition of the groups subsequently. +Coverage period is the period during which the Group provides insurance contract services. +The Group recognizes an asset for insurance acquisition cash flows paid or payable before the related +group of insurance contracts is recognized. The Group allocates insurance acquisition cash flows to groups +of insurance contracts using a systematic and rational method. Insurance acquisition cash flows are cash +flows arising from the costs of selling, underwriting and starting a group of insurance contracts (issued or +expected to be issued) that are directly attributable to the portfolio of insurance contracts to which the +group belongs. The Group derecognizes an asset for insurance acquisition cash flows when the insurance +acquisition cash flows are included in the measurement of the related group of insurance contracts. At the +end of each reporting period, the Group assesses the recoverability of an asset for insurance acquisition +cash flows if facts and circumstances indicate the asset may be impaired. If the Group identifies an +impairment loss, the Group adjusts the carrying amount of the asset and recognizes the impairment loss +in profit or loss. The Group recognizes in profit or loss a reversal of some or all of an impairment loss +previously recognized and increase the carrying amount of the asset, to the extent that the impairment +conditions no longer exist or have improved. +Annual Report 2023 +(28) INSURANCE CONTRACTS (CONTINUED) +Notes to Consolidated Financial Statements +The Group measures the contractual service margin at the end of the reporting period for a group of +reinsurance contracts held as the carrying amount determined at the start of the reporting period, adjusted +The Group adjusts the loss-recovery component to reflect changes in the loss component of an onerous +group of underlying insurance contracts. The carrying amount of the loss-recovery component does not +exceed the portion of the carrying amount of the loss component of the onerous group of underlying +insurance contracts that the Group expects to recover from the group of reinsurance contracts held. +(c) any cash flows arising at that date; and +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(a) the fulfilment cash flows; +On initial recognition for a group of reinsurance contracts held, the Group calculates the sum of: +The Group determines the risk adjustment for non-financial risk so that it represents the amount of risk +being transferred by the holder of the group of reinsurance contracts to the issuer of those contracts. +(28) INSURANCE CONTRACTS (CONTINUED) +(28.8) Recognition and measurement for reinsurance contracts held (Continued) +(28.8.1) Recognition for reinsurance contracts held (Continued) +The Group recognizes a group of reinsurance contracts held from the earlier of the following: +(a) the beginning of the coverage period of the group of reinsurance contracts held; and +(b) the date the Group recognizes an onerous group of underlying insurance contracts. +If a group of reinsurance contracts held provide proportionate coverage, the Group recognizes such group +of reinsurance contracts held from the earlier of the following: +(a) the later date of the beginning of the coverage period of the group of reinsurance contracts held and +the date that any underlying insurance contract is initially recognized; and +For the year ended 31 December 2023 +(b) the date the Group recognizes an onerous group of underlying insurance contracts. +The Group recognizes any net cost or net gain of the above total amounts as a contractual service margin. +If the net cost relates to events that occurred before the purchase of the group of reinsurance contracts +held, the Group recognizes such a cost immediately in profit or loss as an expense. +224 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28.8.2) Measurement for reinsurance contracts held +(28) INSURANCE CONTRACTS (CONTINUED) +(28.8) Recognition and measurement for reinsurance contracts held (Continued) +(28.8.2) Measurement for reinsurance contracts held (Continued) +If the reinsurance contract held is entered into before or at the same time as the onerous underlying +insurance contracts are recognized, when the Group recognizes a loss on initial recognition of an onerous +group of underlying insurance contracts or on addition of onerous underlying insurance contracts to a +group, the Group recognizes a loss-recovery component of the asset for remaining coverage for such +groups of reinsurance contracts held by multiplying: +(a) the loss recognized on the underlying insurance contracts; and +(b) the percentage of claims on the underlying insurance contracts the Group expects to recover from the +group of reinsurance contracts held. +The Group adjusts the same amount calculated above to contractual service margin and recognizes as +amount recovered from reinsurer in profit or loss. +(d) loss-recovery component of assets for remaining coverage of reinsurance contracts held. +(b) the amount derecognized at that date of any asset or liability previously recognized for cash flows +related to the group of reinsurance contracts held; +(f) the amount recognized in profit or loss because of services received in the period, determined by the +allocation of the contractual service margin remaining at the end of the reporting period (before any +allocation) over the current and remaining coverage period of the group of reinsurance contracts held. +Annual Report 2023 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 219 +(ii) fulfilment cash flows that do not vary based on the returns on underlying items. +(i) the amount of the Group's share of the fair value of the underlying items; less +(28) INSURANCE CONTRACTS (CONTINUED) +(a) the obligation to pay the policyholder an amount equal to the fair value of the underlying items; and +(b) a variable fee that the Group will deduct from (a) in exchange for the future service provided by the +insurance contract, comprising: +reassessment afterwards. +(28.7.2) Measurements for insurance contract with direct participation features (Variable Fee Approach) +The Group assesses whether an insurance contract can meet the definition of insurance contracts with +direct participation features by using its expectations at inception of the contract and does not perform +When applying IAS 21 The Effects of Changes in Foreign Exchange Rates to a group of insurance contracts +that generate cash flows in a foreign currency, the Group treats the group of contracts, including the +contractual service margin, as a monetary item. The Group includes exchange differences on changes in the +carrying amount of groups of insurance contracts in the statement of profit or loss, unless they relate to +changes in the carrying amount of groups of insurance contracts included in other comprehensive income +for insurance finance income or expenses, in which case they are included in other comprehensive income. +(b) disaggregating insurance finance income or expenses for the period to include in profit or loss an +amount determined by a systematic allocation of the expected total insurance finance income or +expenses over the duration of the group of contracts, the difference between the insurance finance +income or expenses and the total insurance finance income or expenses for the period is included in +other comprehensive income. +(a) including insurance finance income or expenses for the period in profit or loss; or +The Group makes accounting policy choices to portfolios of insurance contracts between: +Subsequent measurement (Continued) +Insurance contracts with direct participation features are contracts under which the Group's obligation to +the policyholder is the net of: +(28.7.1) General model (Continued) +(28.7) Measurement of insurance contracts (Continued) +For insurance contracts with direct participation features, the carrying amount of the contractual service +margin of a group of contracts at the end of the reporting period equals the carrying amount at the start +of the reporting period adjusted for: +(28) INSURANCE CONTRACTS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +220 +(iii) such decreases in the fulfilment cash flows are allocated to the loss component of the liability for +remaining coverage. +(ii) such increases in the fulfilment cash flows exceed the carrying amount of the contractual service +margin, giving rise to a loss; or +(28.7.2) Measurements for insurance contract with direct participation features (Variable Fee Approach) +(Continued) +if the Group mitigates the effect of financial risk using derivatives, reinsurance contracts held or +non-derivative financial instruments measured at fair value through profit or loss, when meets +certain conditions, the Group may choose to recognize insurance finance income or expenses +for the period in profit or loss to reflect some or all of the changes in the effect of the time +value of money and financial risk on the fulfilment cash flows. However, if the Group chooses to +disaggregate insurance finance income or expenses of such reinsurance contracts held between +profit or loss and other comprehensive income, the insurance finance income or expenses +mentioned above should also be disaggregated accordingly; +(c) the changes in fulfilment cash flows relating to future service and do not vary based on the returns on +underlying items, except to the extent that: +(iii) the increase in the amount of the Group's share of the fair value of the underlying items is +allocated to the loss component of the liability for remaining coverage. +(ii) the decrease in the amount of the Group's share of the fair value of the underlying items exceeds +the carrying amount of the contractual service margin, giving rise to a loss; or +if the Group mitigates the effect of financial risk using derivatives or reinsurance contracts held, +when meets certain conditions, the Group may choose to recognize insurance finance income +or expenses for the period in profit or loss to reflect some or all of the changes in the effect of +the time value of money and financial risk on the amount of the Group's share of the underlying +items. However, if the Group chooses to disaggregate insurance finance income or expenses +of such reinsurance contracts held between profit or loss and other comprehensive income, +the insurance finance income or expenses mentioned above should also be disaggregated +accordingly; +(i) +(b) the change in the amount of the Group's share of the fair value of the underlying items, except to the +extent that: +(a) the effect of any new contracts added to the group. +(i) +(28.7) Measurement of insurance contracts (Continued) +(28) INSURANCE CONTRACTS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 217 +If the total amount represents net cash inflows, the Group recognizes it as contract service margin. If the +total amount represents net cash outflows, the Group recognizes a loss in profit or loss. +(b) the derecognition at the date of initial recognition of any asset for insurance acquisition cash flows +and any other asset or liability previously recognized for cash flows related to the group of contracts; +(c) any cash flows arising from the contracts in the group at that date. +(a) the fulfilment cash flows; +The Group calculates the total amount of below items on initial recognition of a group of insurance +contracts: +The Group adjusts the estimate of the present value of the future cash flows to reflect the compensation +that the Group requires for bearing the uncertainty about the amount and timing of the cash flows that +arises from non-financial risk. +Notes to Consolidated Financial Statements +(b) be consistent with observable current market prices for financial instruments with cash flows whose +characteristics are consistent with those of the insurance contracts, and exclude the effect of factors +that influence such observable market prices but do not affect the future cash flows of the insurance +contracts. +The Group uses appropriate discount rate to adjust the estimates of future cash flows to reflect the time +value of money and the financial risks related to those cash flows, to the extent that the financial risks are +not included in the estimates of cash flows. The discount rates applied to the estimates of the future cash +flows shall: +Measurement on initial recognition (Continued) +(28.7.1) General model (Continued) +(28.7) Measurement of insurance contracts (Continued) +(28) INSURANCE CONTRACTS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Annual Report 2023 +(a) reflect the time value of money, the characteristics of the cash flows and the liquidity characteristics +of the insurance contracts; +For the year ended 31 December 2023 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS (CONTINUED) +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +218 +The Group recognizes the change in the liability for remaining coverage and the liability for incurred +claims because of the effect of the time value of money and the effect of financial risk as insurance finance +income or expenses. +The Group determines insurance service expenses related to insurance acquisition cash flows in a +systematic way on the basis of the passage of time. The Group recognizes the same amount as insurance +revenue to reflect the portion of the premiums that relate to recovering those cash flows. +The Group recognizes the reduction in the liability for remaining coverage because of services provided +in the period as insurance revenue. The Group recognizes the increase in the liability for incurred claims +because of claims and expenses incurred in the period and any subsequent changes in fulfilment cash flows +relating to incurred claims and incurred expenses as insurance service expenses. Insurance revenue and +insurance service expenses presented in profit or loss has excluded any investment components. +(e) the amount recognized as insurance revenue because of the transfer of insurance contract services in +the period, determined by the allocation of the contractual service margin remaining at the end of the +reporting period (before any allocation) over the current and remaining coverage period. +(d) the effect of any currency exchange differences on the contractual service margin. +(c) the changes in fulfilment cash flows relating to future service, except that such increases in the +fulfilment cash flows exceed the carrying amount of the contractual service margin, giving rise to a +loss; or except that such decreases in the fulfilment cash flows are allocated to the loss component of +the liability for remaining coverage. +(b) interest accreted on the carrying amount of the contractual service margin during the reporting +period, measured at the discount rates determined at the date of initial recognition of a group of +contracts, applied to nominal cash flows that do not vary based on the returns on any underlying +items. +(a) the effect of any new contracts added to the group. +For insurance contracts without direct participation features, the carrying amount of the contractual +service margin of a group of contracts at the end of the reporting period equals the carrying amount at the +start of the reporting period adjusted for: +The carrying amount of a group of insurance contracts at the end of each reporting period shall be the +sum of the liability for remaining coverage and the liability for incurred claims. The liability for remaining +coverage comprises the fulfilment cash flows related to future service allocated to the group at that date +and the contractual service margin of the group at that date. The liability for incurred claims comprises the +fulfilment cash flows related to past service allocated to the group at that date. +Subsequent measurement +(28.7.1) General model (Continued) +(28.7) Measurement of insurance contracts (Continued) +(28.7) Measurement of insurance contracts (Continued) +Ping An Insurance (Group) Company of China, Ltd. +(28.7.2) Measurements for insurance contract with direct participation features (Variable Fee Approach) +(Continued) +(e) the amount recognized as insurance revenue because of the transfer of insurance contract services in +the period, determined by the allocation of the contractual service margin remaining at the end of the +reporting period (before any allocation) over the current and remaining coverage period. +(e) the effect of any currency exchange differences arising on the contractual service margin. +(d) the changes in the fulfilment cash flows relating to future service, except that such change results +from a change in fulfilment cash flows allocated to a group of underlying insurance contracts that +does not adjust the contractual service margin for the group of underlying insurance contracts; or +except that such change results from onerous contracts, if the Group measures a group of underlying +insurance contracts applying the premium allocation approach. +(c) the loss-recovery component of the asset for remaining coverage for such groups of reinsurance +contracts held, and reversals of a loss-recovery component recognized to the extent those reversals +are not changes in the fulfilment cash flows of the group of reinsurance contracts held. +(b) interest accreted on the carrying amount of the contractual service margin, measured at the discount +rates determined at the date of initial recognition of a group of contracts, to nominal cash flows that +do not vary based on the returns on any underlying items. +(a) the effect of any new contracts added to the group. +for: +FINANCIAL STATEMENTS +The Group uses consistent assumptions to measure the estimates of the present value of the future cash +flows for the group of reinsurance contracts held and the estimates of the present value of the future cash +flows for the group of underlying insurance contracts. In addition, the Group includes in the estimates of +the present value of the future cash flows for the group of reinsurance contracts held the effect of any risk +of non-performance by the issuer of the reinsurance contract. +Ping An Insurance (Group) Company of China, Ltd. 223 +(c) a group of the remaining contracts in the portfolio, if any. +(b) a group of contracts that at initial recognition have no significant possibility of becoming to have net +gain subsequently, if any; and +(a) a group of contracts that there is a net gain at initial recognition, if any; +The Group divides portfolios of reinsurance contracts held into a minimum of: +(28.8.1) Recognition for reinsurance contracts held +In addition to the requirements for insurance contracts set out above, the recognition and measurement +for reinsurance contracts held are modified as follows. The requirements of measurements for onerous +insurance contracts are not applicable for reinsurance contracts held. +(28.8) Recognition and measurement for reinsurance contracts held +Annual Report 2023 +When the Group applies the premium allocation approach, insurance revenue for the period is the amount +of expected premium receipts (excluding any investment component and adjusted to reflect the time +value of money and the effect of financial risk) allocated to the period. The Group allocates the expected +premium receipts to each period of insurance contract services on the basis of the passage of time; but if +the expected pattern of release of risk during the coverage period differs significantly from the passage of +time, then on the basis of the expected timing of incurred insurance service expenses. +Annual Report 2023 +FINANCIAL STATEMENTS +226 +(c) the allocation of the contractual service margin is modified so that the Group recognizes the +contractual service margin over the duration of the group of contracts in a systematic way that +reflects the transfer of investment services under the contract. +(b) the contract boundary is modified so that cash flows are within the contract boundary if they result +from a substantive obligation of the Group to deliver cash at a present or future date. The Group has +no substantive obligation to deliver cash if the Group has the practical ability to set a price for the +promise to deliver the cash that fully reflects the amount of cash promised and related risks. +(a) the date of initial recognition is the date the Group becomes party to the contract. +In addition to the requirements for insurance contracts set out above, the recognition and measurement for +investment contract with discretionary participation features are modified as follows: +(28.9) Investment contracts with discretionary participation features +(b) the coverage period of each contract in the group of reinsurance contracts held is one year or less. +Ping An Insurance (Group) Company of China, Ltd. 225 +(a) the Group reasonably expects the resulting measurement would not differ materially from the result +of not applying the premium allocation approach set out above, unless the Group expects significant +variability in the fulfilment cash flows that would affect the measurement of the asset for remaining +coverage during the period before a claim is incurred; or +The Group recognizes the reduction in the asset for remaining coverage because of insurance contract +services received from the reinsurer in the period as allocation of reinsurance premiums paid. The Group +recognizes the increase in the asset for incurred claims because of claims and expenses that are expected +to be reimbursed in the period and any subsequent related changes in fulfilment cash flows as amount +recovered from reinsurer. The Group treats amounts from the reinsurer that it expects to receive that +are not contingent on claims of the underlying contracts as the reduction to the allocation of reinsurance +premiums paid. Allocation of reinsurance premiums paid and amount recovered from reinsurer presented in +profit or loss has excluded any investment components. +(28.8.2) Measurement for reinsurance contracts held (Continued) +(28.8) Recognition and measurement for reinsurance contracts held (Continued) +(28) INSURANCE CONTRACTS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +The Group uses the premium allocation approach to simplify the measurement of a group of reinsurance +contracts held, if at the inception of the group: +The Group measures the liability for incurred claims for the group of insurance contracts at the fulfilment +cash flows relating to incurred claims and other related expenses. The Group is not required to adjust +future cash flows for the time value of money and the effect of financial risk if those cash flows are +expected to be paid or received in one year or less from the date the claims are incurred. The Group would +also not include in the fulfilment cash flows mentioned above any such adjustment. +If at any time during the coverage period, facts and circumstances indicate that a group of insurance +contracts is onerous, to the extent that the fulfilment cash flows exceed the carrying amount of the liability +for remaining coverage, the Group recognizes a loss as insurance service expenses in profit or loss and +increase the liability for remaining coverage. +The Group adjusts the carrying amount of the liability for remaining coverage to reflect the time value of +money and the effect of financial risk using the discount rates determined on initial recognition. The Group +is not required to adjust the carrying amount of the liability for remaining coverage to reflect the time +value of money and the effect of financial risk if, at initial recognition, the Group expects that the time +between providing each part of the services and the related premium due date is no more than a year. +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 221 +Annual Report 2023 +Any amounts allocated to the loss component of the liability for remaining coverage shall not be +recognized as insurance revenue. +(c) insurance finance income or expenses. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(b) changes in the risk adjustment for non-financial risk recognized in profit or loss because of the release +from risk; and +After the Group has recognized a loss on an onerous group of insurance contracts, the Group allocates +below changes of the liability for remaining coverage on a systematic basis between the loss component of +the liability for remaining coverage and the liability for remaining coverage excluding the loss component: +(b) for a group of insurance contracts with direct participation features, the decrease in the amount of the +Group's share of the fair value of the underlying items exceed the carrying amount of the contractual +service margin. +(a) the amount of unfavourable changes relating to future service in the fulfilment cash flows allocated +to the group arising from changes in estimates of future cash flows and the risk adjustment for +non-financial risk exceed the carrying amount of the contractual service margin; +A group of insurance contracts becomes onerous (or more onerous) on subsequent measurement if meets +one of the following conditions, the Group recognizes a loss as insurance service expenses in profit or loss +and increases the liability for remaining coverage: +If a group of insurance contracts is onerous at the date of initial recognition, or if additional loss caused +by contracts added to the group of onerous contracts, the Group recognizes a loss as insurance service +expenses in profit or loss for the net outflow for the group of onerous contracts, resulting in the carrying +amount of the liability for remaining coverage for the group being equal to the fulfilment cash flows. +(28.7.3) Measurements for onerous insurance contracts +For insurance contracts with direct participation features that the Group holds the underlying items, the +Group makes the accounting policy choice of disaggregating insurance finance income or expenses for the +period between profit or loss and other comprehensive income, includes in profit or loss an amount that +exactly match the income or expenses included in profit or loss for the underlying items, resulting in the +net of the separately presented items being nil. +(a) estimates of the present value of future cash flows for claims and expenses released from the liability +for remaining coverage because of incurred insurance service expenses; +(28) INSURANCE CONTRACTS (CONTINUED) +(28.7) Measurement of insurance contracts (Continued) +(28.7.3) Measurements for onerous insurance contracts (Continued) +(28.7.4) Premium Allocation Approach (Continued) +(28.7) Measurement of insurance contracts (Continued) +(28) INSURANCE CONTRACTS (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +222 +At the end of each subsequent reporting period, the carrying amount of the liability for remaining coverage +is the carrying amount at the start of the reporting period plus the premiums received in the period, minus +insurance acquisition cash flows, plus any amounts relating to the amortization of insurance acquisition +cash flows recognized as insurance service expenses in the reporting period, plus any adjustment to a +financing component, minus the amount recognized as insurance revenue for services provided in that +period, and minus any investment component paid or transferred to the liability for incurred claims. +Using the premium allocation approach, on initial recognition, the carrying amount of the liability for +remaining coverage is the premiums received at initial recognition, minus any insurance acquisition cash +flows at that date, and plus or minus any amount arising from the derecognition at that date of any asset +for insurance acquisition cash flows and any other asset or liability previously recognized for cash flows +related to the group of contracts. +For contracts issued to which the Group applies the premium allocation approach, the Group assumes +no contracts in the portfolio are onerous at initial recognition, unless facts and circumstances indicate +otherwise. +(b) the coverage period of each contract in the group is one year or less. +(a) the Group reasonably expects that such simplification would produce a measurement of the liability +for remaining coverage for the group that would not differ materially from the one that would be +produced applying general model, unless the Group expects significant variability in the fulfilment +cash flows that would affect the measurement of the liability for remaining coverage during the period +before a claim is incurred; or +The Group simplifies the measurement of a group of insurance contracts using the premium allocation +approach if, and only if, at the inception of the group: +(28.7.4) Premium Allocation Approach +(b) for any subsequent decreases relating to future service in fulfilment cash flows allocated to the group +arising from changes in estimates of future cash flows and the risk adjustment for non-financial risk, +and any subsequent increases in the amount of the Group's share of the fair value of the underlying +items, the Group reverses the insurance service expenses in profit or loss and decreases the loss +component of the liability for remaining coverage until that component is reduced to zero, the Group +adjusts the contractual service margin only for the excess of the decrease over the amount allocated +to the loss component. +(a) for any subsequent increases relating to future service in fulfilment cash flows allocated to the group +arising from changes in estimates of future cash flows and the risk adjustment for non-financial risk, +and any subsequent decreases in the amount of the Group's share of the fair value of the underlying +items, the Group recognizes a loss as insurance service expenses in profit or loss and increases the +liability for remaining coverage; +After the Group has recognized a loss on an onerous group of insurance contracts, the subsequent +measurements are: +(d) the effect of any currency exchange differences arising on the contractual service margin. +On initial recognition, the Group measures a group of reinsurance contracts held at the total of the +fulfilment cash flows and the contractual service margin. The contractual service margin represents the net +cost or net gain the Group will recognize as it receives insurance contract services from the reinsurer. +Current tax assets and liabilities for the current and prior periods are measured at the amount expected to +be recovered from or paid to the taxation authorities. +Annual Report 2023 +(29) PROVISIONS (CONTINUED) +The amount recognized as a provision shall be the best estimate of the expenditure required to settle the +present obligation at the end of the reporting period with the consideration of risks, uncertainties and the +present value. Provisions shall be reviewed at the end of each reporting period and adjusted to reflect the +current best estimate. +The Group incorporates forward looking information in estimating the expected credit loss for loan +commitments and financial guarantee contracts. Refer to Note 13 and Note 47 for details. +(30) REVENUE RECOGNITION +The Group's main revenue is recognized on the following bases: +Insurance revenue +The Group recognizes insurance revenue as it provides insurance contract services under groups of +insurance contracts. +For insurance contracts not measured under the premium allocation approach, insurance revenue +comprises the relevant amount arising from changes of the liability for remaining coverage that relate to +services for which the Group expects to receive consideration, excludes investment components, and the +amortization of insurance acquisition cash flows, the details are as follows: +(a) Amounts relating to the changes in the liability for remaining coverage: +(i) expected insurance service expenses incurred in the period; +(ii) change in the risk adjustment for non-financial risk; +(iii) amount of contractual service margin recognized for services provided in the period; +(iv) other amounts, such as experience adjustments for premium receipts that relate to current or +past service, if any; +(b) For insurance acquisition cash flows recovery, the Group allocates a portion of premiums related +to the recovery in a systematic way based on the passage of time over the expected coverage of a +group of contracts. The allocated amount is recognized as insurance revenue with the same amount +recognized as insurance service expenses. +For insurance contracts measured under the premium allocation approach, the Group recognizes insurance +revenue for the period based on the passage of time by allocating expected premium receipts to each +period of service. However, when the expected pattern of release from risk during the coverage period +differs significantly from the passage of time, the premium receipts are allocated based on the expected +pattern of incurred insurance service expenses. +Interest income +Interest income for interest bearing financial instruments, is recognized in the income statement using the +effective interest rate method. When a financial asset is impaired, the Group reduces the carrying amount +to its recoverable amount, being the estimated future cash flow discounted at the original effective interest +rate of the instrument, and continues unwinding the discount as interest income. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 229 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Ping An Insurance (Group) Company of China, Ltd. +228 +Ping An Insurance (Group) Company of China, Ltd. 227 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS (CONTINUED) +(28.10) +Modification and derecognition (Continued) +When the Group derecognizes an insurance contract because it transfers the contract to a third party +or derecognizes an insurance contract and recognizes a new contract, the Group applies the following +requirements: +(a) adjusts the contractual service margin of the group from which the contract has been derecognized, +for the difference between (i) and either (ii) for contracts transferred to a third party or (iii) for +contracts derecognized due to modification: +(i) the change in the carrying amount of the group of insurance contracts resulting from the +derecognition of the contract. +(ii) the premium charged by the third party. +(iii) the premium the Group would have charged had it entered into a contract with equivalent terms +as the new contract at the date of the contract modification, less any additional premium charged +for the modification. +(b) measures the new contract recognized assuming that the Group received the premium described in +(a)(iii) at the date of the modification. +If the Group derecognizes an insurance contract because it transfers the contract to a third party or +derecognizes an insurance contract due to modification, the Group reclassifies to profit or loss as a +reclassification adjustment any remaining amounts for the group that were previously recognized in other +comprehensive income, unless for insurance contracts with direct participation features that the Group +holds the underlying items. +(29) PROVISIONS +A provision is recognized when a present obligation (legal or constructive) has arisen as a result of a past +event and it is probable that a future outflow of resources will be required to settle the obligation, provided +that a reliable estimate can be made of the amount of the obligation. When the effect of discounting +is material, the amount recognized is the present value at the end of the reporting period of the future +expenditures expected to be required to settle the obligation. +Except for contingent considerations deriving from or contingent liabilities assumed in business +combinations and the provision recognized for the loss allowance of off-balance sheet credit exposure, +contingent liabilities are recognized as provisions if the following conditions are met: +(a) An entity has a present obligation as a result of a past event; +(b) It is probable that an outflow of resources embodying economic benefits will be required to settle the +obligation; and +(c) A reliable estimate can be made of the amount of the obligation. +Annual Report 2023 +(c) the number of coverage units for expected remaining insurance contract services is adjusted. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Fees and commission income of non-insurance operations +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +the related government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +group life insurance but the amounts involved are insignificant. +Housing benefits +Deferred tax liabilities are recognized for all taxable temporary differences, except: +Medical benefits +The Group makes monthly contributions for medical benefits to the local authorities in accordance with the +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +Annual Report 2023 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 231 +232 +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(33) SHARE-BASED PAYMENT +Equity-settled share-based payment transactions +The Group operates an equity-settled, share-based compensation plan, under which the Group receives +services from employees as consideration for equity instruments. +The total amount to be expensed is determined by reference to the fair value of the shares granted, which +includes the impact of market performance conditions (for example, an entity's share price) but excludes +the impact of any service and non-market performance vesting conditions (for example, profitability, +sales growth targets and remaining an employee of the entity over a specified time period) and includes +the impact of any non-vesting conditions (for example, the requirement for employees to save or holding +shares for a specified period of time). The Group estimates the number of total shares expected to vest +taking into consideration of service and non-market performance conditions. Based on number of shares +expected to vest, related cost or expense is recognized over the vesting period according to fair value of +the shares granted on granted date. +At the end of each reporting period, the Group revises its estimates of the number of options and awarded +shares that are expected to vest based on the non-marketing performance and service conditions. +It recognizes the impact of the revision to original estimates, if any, in the income statement, with a +corresponding adjustment to equity. +The Company settles with the awardees under the share purchase scheme upon vesting. +(34) TAX +Income tax comprises current and deferred tax. Income tax is recognized in the income statement, or in +other comprehensive income or in equity if it relates to items that are recognized in the same or a different +period directly in other comprehensive income or in equity. +Pension obligations +(30) REVENUE RECOGNITION (CONTINUED) +(32) EMPLOYEE BENEFITS +The Group mainly leases buildings as right-of-use assets. The Group applies the lease recognition +exemption to short-term leases and leases of low-value assets, and does not recognize the right-of-use +assets and lease liabilities. Lease payments on short-term leases and leases of low-value assets are +recognized as costs of asset or expenses on a straight-line basis over the lease term. Except for lease +applying lease recognition exemption, leases are recognized as a right-of-use asset at the date at which the +lease begins, lease liabilities are initial measured at the present value of the lease payments that have not +been paid. Lease payments include fixed payments, variable lease payment based on an index or a rate, the +exercise price of a purchase option if the lessee is reasonably certain to exercise that option and payments +of penalties for terminating the lease, etc. The variable lease payments determined on a certain percentage +of sales are not included in the lease payments and are recognized in profit or loss when incurred. +The fees and commission income of non-insurance operations from a diverse range of services it provides +to its customers are recognized when the control of services is transferred to customers. Fee income can +be divided into the following main categories: +Fee income earned from services that are provided over a certain period of time +Fees earned from the provision of services over a period of time are accrued over that period. These +fees include investment fund administration fees, custodian fees, fiduciary fees, credit related fees, asset +management fees, portfolio and other management fees, advisory fees, etc. However, loan commitment +fees for loans that are likely to be drawn down are deferred (together with any incremental costs) and +recognized as an adjustment to the effective interest rate on the loan. +Fee income from providing transaction services +Fees arising from negotiating or participating in the negotiation of a transaction for a third party, such +as the arrangement of the acquisition of shares or other securities or the purchase or sale of businesses, +are recognized on the completion of the underlying transaction and the control of services is transferred +to customers. Fees or components of fees that are linked to a certain performance are recognized after +fulfilling the corresponding criteria. These fees may include underwriting fees, corporate finance fees and +brokerage fees. Loan syndication fees are recognized in the income statement when the syndication has +been completed and the Group retains no part of the loans for itself or retains part at the same effective +interest rate as for the other participants. +Dividend income +Dividend income is recognized when the right to receive dividend payment is established. +Expressway toll fee income +Expressway toll fee income is recognized upon the completion of the performance obligation of services. +Sale of goods +Revenue from the sale of goods is recognized when control of the goods has been transferred. Control +of goods or services refers to the ability to direct the use of, and obtain substantially all of the remaining +benefits from, the goods or services. +The amount of revenue from the sale of goods shall be measured by the transaction price, which is +allocated to each performance obligation. The transaction price is the amount of consideration to be +entitled in exchange for transferring promised goods to a customer. The Group considers the terms of the +contract and its customary business practices to determine the transaction price. When determining the +transaction price, the Group considers the effects of variable consideration, the existence of a significant +financing component in the contract, non-cash consideration and consideration payable to a customer. +The part with unconditional rights is recognized as a receivable by the Group, while the rest is recognized +as contracts assets. And the impairment provisions of receivables and contracts assets are recognized +based on ECL. If the consideration received or receivable from the contract exceeds the performance +completed, the excess part would be recognized as contracts liabilities. The Group presents the net amount +by the offsetting between contracts assets and contracts liabilities under one contact. +230 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(31) LEASES +Leases refer to a contract in which the lessor transfers the right to use the assets to the lessee for a +certain period of time to obtain the consideration. Leases where substantially all the rewards and risks of +ownership of assets remain with the lessor are accounted for as operating leases. +As lessor of operating leases +Where the Group is the lessor, assets leased by the Group under operating leases are included in +investment properties and rentals receivable under such operating leases are credited to the income +statement on the straight-line basis over the lease terms. Contingent rents are recognized as profit or loss +in the period in which they are earned. +Group as a lessee +Right-of-use assets are initial measured at cost comprising the amount of the initial measurement of lease +liability, any lease payments made at or before the commencement date less any lease incentives received, +any initial direct costs and deduct any lease incentives receivable. The right-of-use asset is depreciated +over the asset's useful life on a straight-line basis if the Group can reasonably determine the ownership of +the assets at the end of the lease term; The right-of-use asset is depreciated over the shorter of the asset's +useful life and the lease term if the ownership of the assets is uncertain at the end of the lease term. When +the recoverable amount is lower than the carrying amount of the right-of-use asset, the Group reduces its +carrying amount to the recoverable amount. +Deferred tax is provided, using the liability method, on all temporary differences at the end of the reporting +period between the tax bases of assets and liabilities and their carrying amounts for financial reporting +purposes. +(b) the contractual service margin of the group is adjusted; and +The Group derecognizes an insurance contract when it is extinguished, i.e. when the obligation specified in +the insurance contract expires or is discharged or cancelled. The Group derecognizes an insurance contract +from within a group of contracts by applying the following requirements: +(c) Establishing the number and relative weightings of forward-looking scenarios for each type of product +and the associated ECL; and +(b) Choosing appropriate models and assumptions for the measurement of ECL; +(a) Determining criteria for significant increase in credit risk; +A number of significant judgements are also required in applying the accounting requirements for +measuring ECL, such as: +The measurement of the expected credit losses for financial assets measured at amortized cost and FVOCI +is an area that requires the use of complex models and significant assumptions about future economic +conditions and credit behaviour. Explanation of the inputs, assumptions and estimation techniques used in +measuring ECL is further detailed in Note 49. +(3) MEASUREMENT OF THE EXPECTED CREDIT LOSSES +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 235 +Annual Report 2023 +The contractual cash flows characteristics of financial assets refer to the cash flow attributes of the +financial assets reflecting the economic characteristics of the relevant financial assets (i.e., whether the +contractual cash flows generated by the relevant financial assets on a specified date solely represents the +payments of principal and interest). The principal amount refers to the fair value of the financial asset at +initial recognition. The principal amount may change throughout the lifetime of the financial assets due +to prepayment or other reasons. The interest includes the time value of money, the credit risk associated +with the outstanding principal amount for a specific period, other basic lending credit risks, and the +consideration of costs and profits. +An entity's business model refers to how an entity manages its financial assets in order to generate cash +flows. That is, the entity's business model determines whether cash flows are arising from collecting +contractual cash flows, selling financial assets or both. The business model of managing financial assets +is not determined by a single factor or activity. Instead, the entity should consider all relevant evidence +available when making the assessment. Relevant evidence mainly includes, but not limited to, how the cash +flow of the group of assets is collected, how the performance of the group of assets is reported to key +management personnel, and how the risk of group of assets is being assessed and managed. +The judgements in determining the classification of financial assets include the analysis of business models +and the contractual cash flows characteristics. +(2) CLASSIFICATION OF FINANCIAL ASSETS +Using different valuation techniques and parameter assumptions may lead to significant difference of fair +value estimation. +When using valuation techniques to determine the fair value of financial instruments, the Group would +choose the input value in consistent with market participants, considering the transactions of related assets +and liabilities. All related observable market parameters are considered in priority, including interest rate, +foreign exchange rate, commodity prices and share prices or index. When related observable parameters +are unavailable or inaccessible, the Group uses unobservable parameters and makes estimates for credit +risk, market volatility and liquidity adjustments. +Fair value, in the absence of an active market, is estimated by using valuation techniques, applying +currently applicable and sufficiently available data, and the valuation techniques supported by other +information, mainly include market approach and income approach, reference to the recent arm's length +transactions, current market value of another instrument which is substantially the same, and by using the +discounted cash flow analysis and option pricing models. +(1) FAIR VALUE OF FINANCIAL INSTRUMENTS DETERMINED USING VALUATION +TECHNIQUES +In the process of applying the Group's accounting policies, management has made the following +judgements and accounting estimation, which have the significant effect on the amounts recognized in the +financial statements. +(d) Establishing groups of similar financial assets for the purposes of measuring ECL. +The Group makes estimates and judgements that affect the reported amounts of revenues, expenses, +assets and liabilities and the disclosure of contingent liabilities in these financial statements. Estimates +and judgements are continually assessed based on historical experience and other factors, including +expectations of future events that are believed to be reasonable under the circumstances. +(4) LEVEL OF AGGREGATION AND RECOGNITION OF GROUP OF INSURANCE CONTRACTS +(a) based on the likelihood of changes in assumptions which, if they occurred, would result in the +contracts becoming onerous; and +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(28) INSURANCE CONTRACTS (CONTINUED) +(28.10) +Modification and derecognition +If the terms of an insurance contract are modified, the Group derecognizes the original contract and +recognizes the modified contract as a new contract, if, and only if, any of the conditions below are +satisfied: +(a) if the modified terms had been included at contract inception: +(i) +the modified contract would have been excluded from the scope of IFRS 17; +(ii) the Group would have separated different components from the host insurance contract, resulting +in a different insurance contract to which IFRS 17 would have applied; +(iii) the modified contract would have had a substantially different contract boundary; or +(iv) the modified contract would have been included in a different group of contracts. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +236 +Expected coverage period is derived based on the consideration of the contract terms and estimates used +when measures fulfilment cash flows, including mortality rates, morbidity rates, lapse rate, etc. +In assessing the quantity of services provided by insurance contracts, the Group considers the terms and +benefit features of the contracts, based on the service pattern of insurance coverage, investment-return +service and investment-related service, as applicable. For contracts providing multiple services, the Group +determines the relative weighting of each services based on related factors, including the expected +maximum benefits, investment component, etc. +The Group allocates the contractual service margin at the end of the period equally to each coverage unit +provided in the current period and expected to be provided in the future, and recognizes as insurance +revenue in each period. The Group identifies the coverage units of a group of insurance contracts in each +period. The number of coverage units in a group is the quantity of insurance contract services provided +by the contracts in the group, determined by considering the quantity of the benefits provided and the +expected coverage period. +(6) DETERMINATION OF COVERAGE UNIT +The Group assesses the eligibility for the premium allocation approach and the variable fee approach +when measures a group of insurance contracts on initial recognition, based on the characteristics of the +insurance contracts and applicable facts and circumstances. +(5) ELIGIBILITY FOR THE PREMIUM ALLOCATION APPROACH AND THE VARIABLE FEE +APPROACH +(b) using information about profitability estimation for the relevant group of products. +For contracts issued to which the Group does not apply the premium allocation approach, the judgements +exercised in determining whether contracts are onerous on initial recognition or those that have no +significant possibility of becoming onerous subsequently are: +(a) the fulfilment cash flows allocated to the group are adjusted to eliminate the present value of the +future cash flows and risk adjustment for non-financial risk relating to the rights and obligations that +have been derecognized from the group; +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING +ACCOUNTING POLICIES +Annual Report 2023 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 233 +Annual Report 2023 +Interim dividends are simultaneously proposed and declared, because the Company's memorandum and +articles of association grant the directors the authority to declare interim dividends. Consequently, interim +dividends are recognized immediately as a liability when they are proposed and declared. +When the final dividends proposed by the directors have been approved by the shareholders and declared, +they are recognized as a liability. +(35) DIVIDENDS +Deferred tax assets and deferred tax liabilities are offset, if a legally enforceable right exists to set off +current tax assets against current tax liabilities and the deferred taxes relate to the same taxable entity and +the same taxation authority. +Deferred tax assets and liabilities are measured at the tax rates that are expected to apply to the period +when the asset is realized or the liability is settled, based on tax rates (and tax laws) that have been +enacted or substantively enacted at the end of the reporting period. +The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced +to the extent that it is no longer probable that sufficient taxable profit will be available to allow all or +part of the deferred tax asset to be utilized. Conversely, previously unrecognized deferred tax assets are +reassessed by the end of each reporting period and are recognized to the extent that it is probable that +sufficient taxable profit will be available to allow all or part of the deferred tax asset to be utilized. +(b) in respect of deductible temporary differences associated with investments in subsidiaries, associates +and interests in joint ventures, deferred tax assets are only recognized to the extent that it is probable +that the temporary differences will reverse in the foreseeable future and taxable profit will be available +against which the temporary differences can be utilized. +(a) when the deferred tax asset relating to the deductible temporary differences arises from the initial +recognition of an asset or liability in a transaction that is not a business combination and, at the time +of the transaction, affects neither the accounting profit nor taxable profit or loss and does not give +rise to equal taxable and deductible temporary differences; and +Deferred tax assets are recognized for all deductible temporary differences, the carry-forward of unused +tax credits and any unused tax losses, to the extent that it is probable that taxable profit will be available +against which the deductible temporary differences, and the carry-forward of unused tax credits and +unused tax losses can be utilized, except: +(34) TAX (CONTINUED) +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +(b) in respect of taxable temporary differences associated with investments in subsidiaries, associates +and interests in joint ventures, when the timing of the reversal of the temporary differences can be +controlled and it is probable that the temporary differences will not reverse in the foreseeable future. +(a) when the deferred tax liability arises from the initial recognition of goodwill or an asset or liability in +a transaction that is not a business combination and, at the time of the transaction, affects neither +the accounting profit nor taxable profit or loss and does not give rise to equal taxable and deductible +temporary differences; and +(b) the original contract met the definition of an insurance contract with direct participation features, but +the modified contract no longer meets that definition, or vice versa; or +(c) the Group applied the premium allocation approach to the original contract, but the modifications +mean that the contract no longer meets the eligibility criteria for that approach. +If a contract modification meets none of the conditions above, the Group treats changes in cash flows +caused by the modification as changes in estimates of fulfilment cash flows. +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. +For the year ended 31 December 2023 +(36) RELATED PARTIES +234 +Two or more operating segments can be merged as one if they have similar characteristics and satisfy +certain conditions. +(c) The Group is able to obtain the accounting information such as the financial position, operating results +and cash flows of the component. +(b) The management of the Company regularly assesses the operating results of its business units for the +purpose of making decisions about resource allocation and performance assessment; +(a) The component produces income and expenses in its daily operation; +Operating segments refer to the Group's component that satisfies the following conditions: +For management purposes, the Group is organized into operating segments based on the internal +organization structure, management requirements and internal reporting. The reportable segments are +determined and disclosed based on operating segments and the presentation is consistent with the +information reported to the Board of Directors. +(37) SEGMENT REPORTING +(vii) a person identified in (a) (i) has significant influence over the entity or is a member of the key +management personnel of the entity (or of a parent of the entity). +(vi) the entity is controlled or jointly controlled by a person identified in (a); and +2. MATERIAL ACCOUNTING POLICIES (CONTINUED) +(v) the entity is a post-employment benefit plan for the benefit of employees of either the Group or +an entity related to the Group; +(iii) the entity and the Group are joint ventures of the same third party; +(ii) one entity is an associate or joint venture of the other entity (or of a parent, subsidiary or fellow +subsidiary of the other entity); +(i) the entity and the Group are members of the same Group; +(b) the party is an entity where any of the following conditions applies: +Or +(iii) is a member of the key management personnel of the Group or of a parent of the Group; +(ii) has significant influence over the Group; or +(i) has control or joint control over the Group; +(a) the party is a person or a close member of that person's family and that person: +A party is considered to be related to the Group if: +(iv) one entity is a joint venture of a third entity and the other entity is an associate of the third +entity; +The employees of the Group are entitled to participate in various government-sponsored housing funds. +The Group contributes on a monthly basis to these funds based on certain percentages of the salaries of +the employees. The Group's liability in respect of these funds is limited to the contributions payable in each +period. +Project investment, British +Virgin Islands +99.51% +Name +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +At the end of the reporting period, when measuring the insurance contract liabilities, the Group needs +to make a reasonable estimate of the present value of the fulfilment cash flows within the boundary +of insurance contract, based on information currently available at the end of the reporting period, and +considers the risk adjustment for non-financial risk. +The main assumptions used in measuring the present value of the fulfilment cash flows include discount +rates, insurance incident occurrence rates, lapse rates, expense assumption, policy dividend assumptions, +claim ratios, risk adjustment for non-financial risk, etc. +(a) Discount rates +For the estimated fulfilment cash flows that do vary based on the returns on underlying items and those +that do not, the Group determines discount rates applying the bottom-up approach, which means the +discount rates are determined by base rate curve with comprehensive premium in consideration of the time +value of money. The comprehensive premium is added by considering taxation impacts, the liquidity and +other relevant factors. The current discount rate assumption for the measurement as at 31 December 2023 +ranged from 2.62% to 4.60% (31 December 2022: 2.59%-4.60%). +The discount rate assumptions are affected by the future macro-economy, capital market, investment +channels of insurance funds, investment strategy, etc., and therefore subject to uncertainty. +(b) Insurance incident occurrence rates +The Group uses reasonable estimates, based on market and actual experience and expected future +development trends, in deriving assumptions of mortality rates, morbidity rates, disability rates, etc. +The assumption of mortality rates is based on the Group's prior experience data on mortality rates, +estimates of current and future expectations, the industrial benchmark and the understanding of the China +insurance market. The assumption of mortality rates is presented as a percentage of “China Life Insurance +Mortality Table (2010-2013)", which is the industry standard for life insurance in China. The assumption +of morbidity rates is determined based on the industrial benchmark, the Group's assumptions used in +product pricing, experience data of morbidity rates, and estimates of current and future expectation. +The assumptions of mortality and morbidity rates are affected by factors such as changes in lifestyles +of national citizens, social development, and improvement of medical treatment, and hence subject to +uncertainty. +(c) Lapse rates +Ping An Insurance (Group) Company of China, Ltd. +The Group uses reasonable estimates, based on actual experience and future development trends, in +deriving lapse rate assumptions. The assumptions of lapse rates are determined by reference to different +pricing interest rates, product categories and sales channels. +The Group uses reasonable estimates, based on an expense study and future development trends, in +deriving expense assumptions. If the future expense level becomes sensitive to inflation, the Group will +consider the inflation factor as well in determining expense assumptions. The expense assumptions include +assumptions of insurance acquisition cash flows, policy administration and maintenance costs, and claim +handling costs. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 237 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING +ACCOUNTING POLICIES (CONTINUED) +(7) ESTIMATION OF THE FULFILMENT CASH FLOWS OF INSURANCE CONTRACTS +(CONTINUED) +(e) Policy dividend assumptions +The Group uses reasonable estimates, based on expected investment returns of participating insurance +accounts, participating dividend policy, policyholders' reasonable expectations, etc. in deriving policy +dividend assumptions. As at 31 December 2023, policyholder dividend assumption was determined based on +75% (31 December 2022: 75%) of the interest and mortality surplus for individual participating business. +(d) Expense assumption +(f) Claim ratios +Annual Report 2023 +8,232,101,395 +Beijing, Corporation +Property leasing and +99.51% +100.00% +3,380,000,000 +property management, +Beijing +New Founder (Beijing) Enterprise +Management Development Co., Ltd. +Beijing, Corporation +Corporation management, +Beijing +99.51% +246 +100.00% +New Founder Holding Development +Company Limited ("New Founder +Group") +Zhuhai, Corporation +Investment and technical +services, Beijing +66.18% +66.51% +7,250,000,000 +Founder Securities Co., Ltd. ("Founder Changsha, Corporation +Securities") +Securities brokerage, +Changsha +19.00% +28.71% +50,000,000 +Beijing Jinkunlize Property Co., Ltd. +The Group uses reasonable estimates, based on historical claim development experience and claims paid, +with consideration of adjustments to company policies like underwriting policies, level of premium rates, +claim management and the changing trends of external environment such as macroeconomic, regulations, +and legislation, in deriving claim development factors and claim ratios. +The Group uses the confidence level, confidence level conversion to determine the risk adjustment for +non-financial risk. As at 31 December 2023, the risk adjustment for non-financial risk of insurance contracts +and reinsurance contracts held was determined based on the confidence level of 75% (31 December 2022: +75%). +Property and casualty +insurance, Shenzhen +99.55% +99.55% +21,000,000,000 +Ping An Bank Co., Ltd. (ii) +("Ping An Bank") +Shenzhen, Corporation +Banking, Shenzhen +49.56% +8.40% +58.00% +Shenzhen, Corporation +19,405,918,198 +Shenzhen, Corporation +("Ping An Trust") +Investment and trust, +Shenzhen +99.88% +99.88% +13,000,000,000 +Ping An Securities Co., Ltd. +Shenzhen, Corporation +("Ping An Securities") +Securities investment and +brokerage, Shenzhen +Ping An Trust Co., Ltd. +(g) Risk adjustment for non-financial risk +Ping An Property & Casualty +99.51% +(8) DETERMINATION OF CONTROL OVER THE STRUCTURED ENTITIES +To determine whether the Group controls the structured entities of which the Group acts as an asset +manager, management applies judgement based on all relevant fact and circumstance to determine +whether the Group is acting as the principal or agent for the structured entities. If the Group is acting as +the principal, it has control over the structured entities. In assessing whether the Group is acting as the +principal, the Group considers factors such as scope of the asset manager's decision-making authority, +rights held by other parties, remuneration to which it is entitled, and exposure to variable returns results +from its additional involvement with structured entities. The Group will perform reassessment once the fact +and circumstance changes leading to changes in above factors. +For further disclosure in respect of the maximum risk exposure of unconsolidated structured entities of the +Group, see Note 49.(8). +238 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +4. SCOPE OF CONSOLIDATION +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below: +Name +Place of incorporation and +kind of legal entity +33,800,000,000 +Principal activities and +Proportion of +ordinary shares +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Registered/ +authorized capital +Proportion of +votes (%) (i) +(RMB unless +otherwise stated) +Ping An Life +Shenzhen, Corporation +Life insurance, Shenzhen +99.51% +place of operation +40.96% +property management, +Ningbo +70.00% +USD14,794,701 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 245 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +4. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +Proportion of +ordinary shares +100.00% +Name +Principal activities and +place of operation +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Proportion of +votes (%) (i) +Registered/ +authorized capital +(RMB unless +otherwise stated) +China PA Wealth Management (Hong +Kong) Company Limited +Hong Kong, Corporation Insurance brokerage, +Place of incorporation and +kind of legal entity +96.55% +100.00% +Global Voyager Fund (HK) Company +Limited +Shenzhen, Corporation +Investment platform, +Shenzhen +99.81% +100.00% +5,000,000 +Chongqing Youshengda Real Estate +Consulting Co., Ltd. +Chongqing, Corporation +Real estate consulting, +Chongqing +99.51% +100.00% +Hong Kong, Corporation Asset management, +Hong Kong +12,537,286,000 +Investment management, +Shanghai +99.51% +100.00% +10,000,000 +Shenzhen Hengchuang Investment +Management Co., Ltd. +Shenzhen, Corporation +Investment platform, +Shenzhen +99.62% +100.00% +5,000,000 +Hangzhou Xiaoshan Ping An Cornerstone Hangzhou, Corporation +Il Equity Investment Co., Ltd. +800,000,000 +100.00% +Hong Kong +70.00% +USD24,500,000 +property management, +Beijing +Chengdu Raffles City Industry Co., Ltd. +Chengdu, Corporation +Property leasing and +69.66% +70.00% +USD217,700,000 +69.66% +property management, +Raffles City (Hangzhou) Real Estate +Development Co., Ltd. +Hangzhou, Corporation +Property leasing and +69.66% +70.00% USD299,740,000 +property management, +Hangzhou +Ningbo Xinyin Business Management +Service Co., Ltd. +Ningbo, Corporation +Property leasing and +69.66% +Chengdu +HKD1,000,000 +Property leasing and +Beijing Xinjie Real Estate Development +Co., Ltd. +Ping An Commodities Trading Co., Ltd. +Shenzhen, Corporation +Commodity trade, +Shenzhen +96.64% +100.00% +1,000,000,000 +Shanghai Raffles Kaixuan Commercial +Management Service Co., Ltd. +Shanghai, Corporation +Property leasing and +69.66% +Beijing, Corporation +70.00% +property management, +Shanghai +Shanghai Huaqing Real Estate +Management Co., Ltd. +Shanghai, Corporation +Property leasing and +59.71% +60.00% +USD30,000,000 +property management, +Shanghai +2,208,601,418 +Shenzhen Pingjia Investment +Management Co., Ltd. +55.59% +13,800,000,000 +Investment management, +Shanghai +99.51% +100.00% +9,130,500,000 +Anseng Investment Company Limited +British Virgin Islands, +Corporation +Project investment, British +Virgin Islands +99.51% +100.00% +USD50,000 +Shanghai, Corporation +Shenzhen Ping An Financial Technology Shenzhen, Corporation +Consulting Co., Ltd. ("Ping An Financial +Technology") +100.00% +100.00% +30,406,000,000 +advisory services, +Shenzhen +Ping An Tradition International Money +Broking Company Ltd. +Shenzhen, Corporation +Currency brokerage, +Shenzhen +66.92% +67.00% +50,000,000 +Corporation management +Pingan Haofang (Shanghai) E-commerce Shanghai, Corporation +Co., Ltd. +Shanghai Pingpu Investment Co., Ltd. +100.00% +Custom loyalty service, +Shenzhen +77.14% +100.00% +200,000,000 +Shenzhen Ping An Commercial Property Shenzhen, Corporation +Investment Co., Ltd. (iii) ("Ping An +Property leasing and +99.50% +99.99% +1,810,000,000 +property management, +1,310,000,000 +Commercial Property Investment") +Ping An Futures Co., Ltd. +Shenzhen, Corporation +Futures brokerage, +Shenzhen +96.64% +100.00% +721,716,042 +Shenzhen Ping An Real Estate +Investment Co., Ltd. +Shenzhen, Corporation +Real estate investment and +management, Shenzhen +100.00% +Shenzhen +Information Technology Co., Ltd. +Property agency, Shanghai +100.00% +68.11% +68.19% +1,300,000,000 +Shenzhen Ping An Financial Center +Development Company Ltd. +Shenzhen, Corporation +Property leasing and +99.51% +100.00% +6,688,870,000 +property management, +Shenzhen +(RMB unless +otherwise stated) +Ping An Insurance Sales Services Co., +Ltd. +Sales agency of insurance, +Shenzhen +75.10% +75.10% +515,000,000 +Ping An Chuang Zhan Insurance Sales & Guangzhou, Corporation Insurance agent, Shenzhen +Service Co., Ltd. +99.55% +100.00% +50,000,000 +Reach Success International Limited +British Virgin Islands, +Corporation +Shenzhen, Corporation +100.00% +Proportion of +votes (%) (i) +Registered/ +1,930,000,000 +Ping An Wealthtone Investment +Management Co., Ltd. +Shenzhen, Corporation +Asset management, +Shenzhen +68.11% +100.00% +800,000,000 +240 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +authorized capital +4. SCOPE OF CONSOLIDATION (CONTINUED) +Proportion of +ordinary shares +Place of incorporation and +Name +kind of legal entity +Ping An Fund Management Company +Limited +Shenzhen, Corporation +Principal activities and +place of operation +Fund raising and +distribution, Shenzhen +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +96.62% +Shenzhen, Corporation +HKD25,124,600 +Hong Kong, Corporation Property and casualty +100.00% +100.00% +HKD490,000,000 +insurance, Hong Kong +Ping An International Financial Leasing Shanghai, Corporation +Co., Ltd. ("Ping An Financial Leasing") +Financial leasing, Shanghai +69.44% +30.56% +100.00% +China Ping An Insurance (Hong Kong) +Company Limited +14,500,000,000 +Hong Kong, Corporation +Asset management, +Hong Kong +100.00% +100.00% +HKD395,000,000 +Shenzhen Ping An Innovation Capital +Investment Co., Ltd. +Shenzhen, Corporation +Investment holding, +Shenzhen +99.88% +100.00% +Ping An of China Asset Management +(Hong Kong) Company Limited +4,000,000,000 +100.00% HKD7,085,000,000 +Hong Kong, Corporation Investment holding, +Hong Kong +Ping An Annuity +Shanghai, Corporation +Annuity insurance, +Shanghai +94.18% +5.79% +100.00% +11,603,419,173 +Ping An Asset Management Co., Ltd. +Shanghai, Corporation +Asset management, +Shanghai +100.00% +98.67% +100.00% +1,500,000,000 +Ping An Health Insurance +Shanghai, Corporation +Health insurance, Shanghai +74.33% +0.68% +75.01% +4,616,577,790 +China Ping An Insurance Overseas +(Holdings) Limited +1.33% +Shenzhen Wanlitong Network +Ping An Trendwin Capital Management Shanghai, Corporation +Co., Ltd. +99.75% +Ping An Technology (Shenzhen) Co., Ltd. Shenzhen, Corporation +IT services, Shenzhen +37.66% +62.34% +100.00% +5,310,315,757 +Shenzhen Ping An Finserve Co., Ltd. +Shenzhen, Corporation +IT and business process +outsourcing services, +Shenzhen +100.00% +(RMB unless +otherwise stated) +100.00% +Ping An E-wallet Electronic Commerce +Company Limited ("Ping An E-wallet") +Shenzhen, Corporation +Internet service, Shenzhen +77.14% +78.63% +1,000,000,000 +eLink Commerce Company Limited +Hong Kong, Corporation E-commerce trade, +Hong Kong +99.89% +100.00% +598,583,070 +Investment consulting, +Shanghai +authorized capital +Proportion of +votes (%) (i) +100.00% +100,000,000 +Ping An Real Estate Co., Ltd. +("Ping An Real Estate”) +Shenzhen, Corporation +Property management and +99.62% +100.00% +21,160,523,628 +investment management, +Shenzhen +Registered/ +Annual Report 2023 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +4. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +Proportion of +Place of incorporation and +kind of legal entity +Principal activities and +place of operation +ordinary shares +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Ping An Insurance (Group) Company of China, Ltd. 239 +100.00% USD5,038,967,126 +(7) ESTIMATION OF THE FULFILMENT CASH FLOWS OF INSURANCE CONTRACTS +Investment holding, +Cayman Islands +Shanghai, Corporation +Industry, Shanghai +51.56% +51.88% +678,873,194 +Falcon Vision Global Limited +British Virgin Islands, +Corporation +Investment management, +Shanghai +99.51% +100.00% +USD50,000 +Shanghai Zean Investment Management Shanghai, Corporation +Company Limited +Property leasing, Shanghai +99.51% +100.00% +4,810,000,000 +PA Dragon LLC +100.00% +99.51% +Real estate development +Shanghai Gezhouba Yangming Property Shanghai, Corporation +Co., Ltd. +63,330,000 +94.74% +Shanghai Jahwa United Co., Ltd. (iii) +94.74% +Shanghai, Corporation +Shanghai Pingan Automobile +E-commerce Co., Ltd. +100.00% USD143,954,940 +99.52% +Logistics and real estate, +USA +USA, Corporation +E-commerce, Shanghai +consumer chemicals, +Shanghai +5,268,261,234 +100.00% +Proportion of +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +4. SCOPE OF CONSOLIDATION (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +242 +ordinary shares +45,000,000 +99.51% +Property leasing, Beijing +Beijing Jingping Shangdi Investment Beijing, Corporation +Co., Ltd. +5,092,341,943 +100.00% +100.00% +100.00% +20,000,000 +Name +Principal activities and +place of operation +99.51% +Production and sale of +Shanghai Jahwa (Group) Company Ltd. Shanghai, Corporation +("Shanghai Jahwa") +Guangzhou +50,000,000 +100.00% +Place of incorporation and +kind of legal entity +99.51% +(RMB unless +otherwise stated) +Proportion of +votes (%) (i) +authorized capital +Registered/ +Proportion of +ordinary shares +indirectly held by +the Company (%) +directly held by +the Company (%) +Guangzhou Xinping Property Investment Guangzhou, Corporation Property leasing, +Co., Ltd. +Management consulting, +Shenzhen +and management, +Shanghai +Investment management, +4. SCOPE OF CONSOLIDATION (CONTINUED) +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +Proportion of +ordinary shares +Name +Place of incorporation and +kind of legal entity +Principal activities and +place of operation +directly held by +the Company (%) +Proportion of +ordinary shares +indirectly held by +the Company (%) +Proportion of +votes (%) (i) +An Ke Technology Company Limited +Hong Kong, Corporation Investment management +100.00% +100.00% +Registered/ +authorized capital +Tongxiang Anhao Investment +Management Co., Ltd. +489,580,000 +100.00% +77.14% +Internet service, Shanghai +Ping An Pay Electronic Payment Co., Ltd. Shanghai, Corporation +For the year ended 31 December 2023 +680,000,000 +77.14% +Internet service, Shenzhen +Ping An Pay Technology Service Co., Ltd. Shenzhen, Corporation +and investment +consulting, Hong Kong +USD582,996,000 +(RMB unless +otherwise stated) +100.00% +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 243 +345,075,000 +100.00% +100.00% +Credit information services, +Shenzhen +Shenzhen Qianhai Credit Service Centre Shenzhen, Corporation +Co., Ltd. +1,010,000,000 +Pingan Real Estate Capital Limited +100.00% +Asset management, +Shanghai +Shanghai Pingxin Asset Management Shanghai, Corporation +Co., Ltd. +Shanghai +1,290,000,000 +100.00% +99.05% +100.00% +Shanghai Jinyao Investment Management Shanghai, Corporation +Co., Ltd. +Hong Kong, Corporation +99.62% +Annual Report 2023 +600,000,000 +100.00% +100.00% +Guangzhou, Corporation Micro loan, Guangzhou +Guangzhou Ping An Good Loan +Microfinance Co., Ltd. +Investment platform, +Hong Kong +100,000,000 +100.00% +Investment consulting, +Shenzhen +Shenzhen, Corporation +Shenzhen Pulian Consulting Co., Ltd. +2,536,129,600 +100.00% +100.00% +Jiaxing, Corporation +Shenzhen Pingke Information Consulting Shenzhen, Corporation +Co., Ltd. +1,000,000,000 +59.71% +60.00% +504,000,000 +Jincheng +Ping An Caizhi Investment Management Shenzhen, Corporation +Company Limited (iii) +Equity investment, +Shenzhen +96.55% +100.00% +300,000,000 +Ping An of China Securities (Hong Kong) Hong Kong, Corporation Investment holding, Hong +Company Limited +Kong +Ping An of China Futures (Hong Kong) Hong Kong, Corporation Futures brokerage, Hong +Company Limited +Kong +Annual Report 2023 +96.55% +100.00% +HKD663,514,734 +96.55% +Proportion of +ordinary shares +indirectly held by +the Company (%) +ordinary shares +directly held by +the Company (%) +Principal activities and +place of operation +Place of incorporation and +kind of legal entity +Name +Proportion of +Expressway operation, +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 241 +HKD20,000,000 +100.00% +4. SCOPE OF CONSOLIDATION (CONTINUED) +Taiyuan, Corporation +Shanxi Jinjiao Expressway Co., Ltd. +750,000,000 +100.00% +99.51% +Property management and +Shenyang, Corporation +Shenyang Shengping Investment +Management Co., Ltd. +Virgin Islands +419,000,000 +USD50,000 +99.51% +Project investment, British +British Virgin Islands, +Corporation +Jade Reach Investments Limited +USD50,000 +100.00% +100.00% +Registered/ +investment management, +Tongxiang Ping An Investment Co., Ltd. Jiaxing, Corporation +60.00% +59.71% +Expressway operation, +Jincheng +Taiyuan, Corporation +Shanxi Changjin Expressway Co., Ltd. +2,700,000,000 +Shenyang +100.00% +Commercial factoring, +Shanghai +Ping An Commercial Factoring Co., Ltd. Shanghai, Corporation +500,000,000 +100.00% +99.62% +Investment management, +Jiaxing +100.00% +equity investment, +Shenzhen +authorized capital +(RMB unless +otherwise stated) +Hangzhou Pingjiang Investment Co., Ltd. Hangzhou, Corporation +Real estate development +99.51% +100.00% +1,430,000,000 +and management, +Hangzhou +Beijing Jingxinlize Investment Co., Ltd. +Beijing, Corporation +Investment management, +Beijing +99.51% +100.00% +1,160,000,000 +Anbon Allied Investment Company +Limited +Hong Kong, Corporation Real estate investment +99.51% +100.00% +100.00% +96.55% +Financial products and +Shenzhen, Corporation +Ping An Pioneer Capital Co., Ltd. +Kingdom +840,000,000 +and management, United +99.51% +Hong Kong, Corporation Real estate investment +Talent Bronze Limited +Kingdom +and management, United +GBP90,000,160 +100.00% GBP133,000,000 +100.00% +99.51% +Real estate investment and +management, Chengdu +Fund sales, Shanghai +Shanghai, Corporation +Shanghai Lufax Fund Sales Co., Ltd. +HKD440,000,000 +100.00% +96.55% +95.43% +Hong Kong, Corporation Securities investment and +brokerage, Hong Kong +Hong Kong +HKD20,000,000 +100.00% +96.55% +Hong Kong, Corporation Investment management, +Ping An of China Capital (Hong Kong) +Company Limited +China PA Securities (Hong Kong) +Company Limited +Proportion of +votes (%) (i) +100.00% +Fuer Insurance Broker Co., Ltd. +Chengdu, Corporation +Chengdu Ping An Property Investment +Co., Ltd. +256,323,143 +100.00% +99.51% +Property leasing, Beijing +20,000,000 +Beijing, Corporation +service, Shanghai +50,000,000 +100.00% +100.00% +Insurance brokerage +Shanghai, Corporation +Beijing Shuangronghui Investment Co., +Ltd. +Investment management, +Jiaxing +100.00% +99.00% +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +4. SCOPE OF CONSOLIDATION (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +100,000,000 +100.00% +99.81% +Investment management, +Shenzhen +Proportion of +Shenzhen Ping An Chuangke Investment Shenzhen, Corporation +Management Co., Ltd. +100.00% +79.21% +IT services, Shenzhen +Ping An Urban-Tech (Shenzhen) Co., Ltd. Shenzhen, Corporation +100.00% USD677,161,910 +99.51% +Hong Kong, Corporation Project investment, +Hong Kong +Helios P.A. Company Limited +50,000,000 +50,000,000 +Place of incorporation and +ordinary shares +directly held by +Shenzhen, Corporation +Lianxin (Shenzhen) Investment +Shenzhen +100,000,000 +100.00% +99.81% +Investment management, +Shenzhen, Corporation +Principal activities and +Shenzhen Anchuang Investment +Management Co., Ltd. +Proportion of +votes (%) (i) +authorized capital +Registered/ +Proportion of +ordinary shares +indirectly held by +the Company (%) +the Company (%) +place of operation +kind of legal entity +Name +(RMB unless +otherwise stated) +100.00% +42.52% +Insurance brokerage, +Shanghai +100,000,000 +100.00% +100.00% +Investment consulting, +Shenzhen +Shenzhen Dingshuntong Investment Co., Shenzhen, Corporation +Ltd. +100,000,000 +100.00% +100.00% +Shenzhen Ping An Evergreen Investment Shenzhen, Corporation +Development Holding Co., Ltd. +Consulting services, +Shanghai +Ping An Fortune Management Co., Ltd. +1,000,000,000 +98.02% +Investment management, +Shenzhen +Ping An Infrastructure Investment Fund Shenzhen, Corporation +Management Co., Ltd. +300,000,000 +100.00% +99.81% +Shanghai, Corporation +Investment consulting, +Shenzhen +100.00% +100.00% +Shanghai, Corporation +Shanghai Tianhe Insurance Brokerage +Co., Ltd. +HKD10,000,000 +100.00% +96.55% +Hong Kong, Corporation Asset management, +Hong Kong +China PA Asset Management (Hong +Kong) Company Limited +5,625,000,000 +80.00% +79.61% +Logistics and warehousing, +Shenzhen +Shenzhen, Corporation +Shenzhen Anpu Development Co., Ltd. +10,400,000,000 +100.00% +100.00% +Financial leasing, Tianjin +Ping An International Financial Leasing Tianjin, Corporation +(Tianjin) Co., Ltd. +1,500,100,000 +Management Co., Ltd. ("Lianxin +Investment") +Investment management, +Shenzhen +244 +100.00% +57.96% +100.00% +5,000,000,000 +TTP Car Inc. +Cayman Islands, +Corporation +Second-hand car platform, +Shanghai +21.69% +51.00% +Shenzhen Shengjun Investment +Management Co., Ltd. +Shenzhen, Corporation +Investment management, +Shenzhen +99.72% +100.00% +5,000,000 +Overseas W.H. Investment Company +Limited +Cayman Islands, +Corporation +99.72% +Asset management, +Shenzhen +Shenzhen, Corporation +USD15,753 +1,000,000 +5,100,000,000 +Ping An Wealth Management Co., Ltd. +Autohome Inc. +Cayman Islands, +Corporation +Automotive internet +platform, Beijing +42.52% +46.50% +Mayborn Group Limited +United Kingdom, +Corporation +USD1,273,469 +51.56% +100.00% +GBP1,154,873 +Jiaxing Ping An Cornerstone | Equity +Investment Management Co., Ltd. +Jiaxing, Corporation +Investment management, +Shanghai +Infant products, United +Kingdom +99.51% +100.00% +Total expenses +Income tax +Profit before tax +(96) (3,804) +11,159 (27,964) +26,835 (842,851) +(271,434) (295,926) (224,452) +(59,548) +(841) +(14,378) +67,755 +7,750 +(3,896) +(18,326) +9,878 +75,505 +57,253 +(11,737) +8,247 +(4,444) +4,217 +636 +(5,015) +142,335 +43 +(7,518) +Profit for the year +10,112 +(286) +45,516 +234 +(540) +(321) +Other expenses +Interest expenses on non-banking +operations +(4,448) +(1,305) +(19,017) +3,803 +2,393 +(22,698) +Including: Financial costs +(2,016) +(870) +(18,176) +(321) +2,489 +(18,894) +Including: Interest expenses on assets +sold under agreements +to repurchase and +placements from banks +and other financial +institutions +(2,432) +(435) +(20,023) +4,853 +(12,462) +134,817 +insurance +(Restated) +(Restated) +insurance +(in RMB million) +Asset Technology +Other +businesses +Property +and casualty +Life and +health +The segment analysis as at 31 December 2022 and for the year then ended is as follows (continued): +5. SEGMENT REPORTING (CONTINUED) +Banking management +For the year ended 31 December 2023 +256 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 255 +Annual Report 2023 +111,008 +(5,845) +3,614 +2,292 +26,380 +(78) +Notes to Consolidated Financial Statements +business +and +elimination +(Restated) +Total +(Restated) +- Attributable to owners of the parent +74,501 +25,975 +117 +8,239 +Accounts receivable +295,559 +5 +10,066 +5 +281,115 +4,263 +10,171 +operations +statutory deposits for insurance +Balances with the Central Bank and +774,841 +24,076 +130,915 +236,412 +59,688 +336,212 +Cash and amounts due from banks and +other financial institutions +(4,972) +(78) +(in RMB million) +11,885 (79,815) +Other +businesses +Asset +Technology +insurance +(Restated) +insurance +(Restated) +(137,256) (284,978) +Banking management +business +and +elimination +(Restated) (Restated) +Property +and casualty +Total +(422,221) +845 +(14,919) +(440) +10,605 +4 +(99,933) +2,344 +Less: Net reinsurance finance income +for reinsurance contracts held +13 +health +Life and +(5,151) +359 +Total revenue +339,189 +305,804 +281,705 +67,795 +22,543 +(31,850) +985,186 +254 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +5. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2022 and for the year then ended is as follows (continued): +(in RMB million) +Insurance service expenses +Allocation of reinsurance premiums +paid +(3,480) (12,284) +Less: Amount recovered from reinsurer +2,184 +8,861 +Net insurance finance expenses for +insurance contracts issued +(94,786) +81 +490 +564 +Interest expenses on banking +38 +(13,300) +Including: Impairment losses on +receivables and others +(58) +(51) +(372) +(3,331) +(638) +(4,452) +Foreign exchange gains/(losses) +(447) +(252) +4,548 +(614) +General and administrative expenses +(12,631) +(657) +(51,114) +(13,755) +34 +(13,543) +(125) +3,144 +(6,021) +Changes in insurance premium reserves +(6,766) +(570) +operations +(98,748) +1,060 +(97,688) +Fees and commission expenses on non- +insurance operations +(7,546) (2,432) +50 +(9,928) +Net impairment losses on financial +assets and other assets +(628) +(32) +(71,306) +(9,352) +(600) +(2) +(81,920) +Including: Loan impairment +Including: Impairment losses on +losses, net +investment assets +(64,168) +(64,168) +19 +(557) +6,289,478,815 +Reinsurance contract assets +Beijing, Corporation +Founder Financing Securities Co., Ltd. +1,005,000,000 +92.44% +17.56% +Futures brokerage, Beijing +Beijing, Corporation +Founder Cifco Futures Co., Ltd. +3,000,000,000 +100.00% +Securities underwriting and +66.18% +Zhuhai, Corporation +PKU Healthcare Management Co., Ltd. +(RMB unless +otherwise stated) +authorized capital +Registered/ +Proportion of +votes (%) (i) +Proportion of +ordinary shares +indirectly held by +the Company (%) +the Company (%) +place of operation +kind of legal entity +Hospital management, +Beijing +19.00% +100.00% +1,400,000,000 +100.00% +19.00% +Hong Kong, Corporation Asset management, +Hong Kong +Founder Asset Management (Hong +Kong) Limited +consulting, Hong Kong +HKD410,000,000 +100.00% +19.00% +Founder Securities (Hong Kong) Limited Hong Kong, Corporation Securities trading and +management, Beijing +130,000,000 +100.00% +12.67% +Customer-specific asset +Beijing, Corporation +Beijing Founder Fubon Crown Asset +Management Co., Ltd. +Shanghai +500,000,000 +100.00% +17.56% +Investment management, +Shanghai Jifeng Investment Management Shanghai, Corporation +Co., Ltd. (iii) +sponsorship, Beijing +Name +HKD22,000,000 +ordinary shares +directly held by +Place of incorporation and +(24,920) 264,771 +138,842 +26,000 +82,103 +78,487 +(44,639) 280,793 +Others +Segment assets +289,381 +39,495 +49 +205,133 +25,268 +(9,416) 646,987 +4,263,511 +447,987 5,321,514 +966,947 +141,792 +(131,811) 11,009,940 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +businesses +97,126 +6 +6,380 +21,772 +Proportion of +(1) Particulars of the Company's principal subsidiaries as at 31 December 2023 are set out below +(Continued): +4. SCOPE OF CONSOLIDATION (CONTINUED) +119,936 +446,133 +180,050 +Financial assets at amortized cost +127,624 +150,655 +731,850 +169,245 +10,752 +811 +13,273 1,640,519 +(56,150) +1,124,035 +Debt financial assets at fair value +through other comprehensive income +Equity financial assets at fair value +through other comprehensive income +Investments in associates and joint +ventures +2,215,809 +9,587 +172,233 +94,669 +8,492 2,500,790 +261,484 +Principal activities and +Founder Fubon Fund Management Co., Beijing, Corporation +Ltd. +Fund raising and +distribution, Beijing +12.67% +The property and casualty insurance segment offers a wide variety of insurance products to individual +and corporate customers, including auto insurance, non-auto insurance, accident and health insurance, +reflecting performance of Ping An Property & Casualty; +The life and health insurance segment offers a comprehensive range of life insurance products to +individual and corporate customers, including term, whole-life, endowment, annuity, investment-linked, +universal life and health care and medical insurance, reflecting performance summary of Ping An Life, +Ping An Annuity and Ping An Health Insurance; +The segment businesses are separately presented as the insurance segment, the banking segment, the +asset management segment, the technology business segment and the other businesses, based on the +products and service offerings. The insurance segment is divided into the life and health insurance and +the property and casualty insurance segment which are in line with the nature of products, risk and asset +portfolios. The types of products and services from which reportable segments derive revenue are listed +below: +5. SEGMENT REPORTING +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +248 +Investment in wealth +management products +MOM Single Asset Management Plan +20,381,188,007 +The banking segment undertakes loan and intermediary business with corporate customers and retail +customers as well as wealth management and credit card services with individual customers, reflecting +performance of Ping An Bank; +99.51% +- +Ping An Fund +Investment in wealth +management products. +11,784,108,709 +99.51% +Ping An Fund - Ping An Life Fixed Income +No. 1 MOM Single Asset Management +Plan +management products +Investment in wealth +5,540,918,880 +99.51% +Ping An Life Equity No. 2 +The asset management segment provides trust products services, brokerage services, trading services, +investment banking services, investment management services, finance lease business and other +asset management services, reflecting performance summary of Ping An Trust, Ping An Securities, +Ping An Asset Management Co., Ltd. and Ping An Financial Leasing and the other asset management +subsidiaries; +The technology business segment provides various financial and daily-life services through internet +platforms such as financial transaction information service platform, health care service platform, +reflecting performance summary of the technology business subsidiaries, associates and joint ventures. +Except for the above business segments, the other segments did not have a material impact on the Group's +operating outcome, and as such are not separately presented. +Management monitors the operating results of the Group's business units separately for the purpose of +making decisions with regard to resource allocation and performance assessment. Segment performance is +assessed based on key performance indicators. +16,474 +(1,233) 20,615 +Finance lease receivable +186,858 +Loans and advances to customers +3,242,258 +(4,204) +186,858 +3,238,054 +Financial assets at fair value through +profit or loss +870,375 +Property +Life and +Other +The segment analysis as at 31 December 2023 and for the year then ended is as follows: +5. SEGMENT REPORTING (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 249 +Annual Report 2023 +During 2023 and 2022, revenue from the Group's top five customers accounted for less than 1% of the total +revenue for the year. +Transfer prices between operating segments are based on the amount stated in the contracts agreed by +both sides. +Ping An Asset Xinxiang No.18 Assets +Management +management products +Investment in wealth +5,511,269,442 +interest +Attributable equity +Scheme +Huabao East Aggregated Fund Trust +Ping An Asset Xinxiang No.28 Assets +Management +Name +(2) As at 31 December 2023, the Group consolidated the following principal structured entities: +4. SCOPE OF CONSOLIDATION (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 247 +Annual Report 2023 +The Company and its subsidiaries are subject to the Company Law as well as various listing requirements, +where applicable. Capital or asset transactions between the Company and its subsidiaries might be +subject to regulatory requirements. Certain of the Company's subsidiaries are subject to regulatory capital +requirements. As such, there are restrictions on the Group's ability to access or use the assets of these +subsidiaries or use them to settle the liabilities of these subsidiaries. Please refer to Note 49.(7) for detailed +disclosure on the relevant regulatory capital requirements. +The registered capitals of these subsidiaries were changed in 2023. +For the year ended 31 December 2023, Ping An Bank's profit attributable to its non-controlling interest was RMB19,530 million (2022: +RMB19,136 million), the dividend paid to its non-controlling interest was RMB4,667 million (2022: RMB4,200 million). As at 31 December +2023, Ping An Bank's equity attributable to its non-controlling interest was RMB227,551 million (31 December 2022: RMB211,724 million). +Ping An Bank's summarized financial information is disclosed in "segment reporting" under the "Banking" segment. +The proportion of ordinary shares, as shown in the above table, is the sum product of direct holding by the Company and indirect +holding by a multiplication of the proportion of shares held in each holding layer. The proportion of votes is the sum product of the +proportion of votes held directly by the Company and indirectly via subsidiaries controlled by the Company. +(iii) +(ii) +(i) +Notes: +660,000,000 +66.70% +99.51% +36,118 +Paid-in capital +Principal activities +99.51% +Ping An Asset Xinxiang No.20 Assets +Management +management products +Management +Investment in wealth +102,235,678 +99.55% +Ping An Asset Xinxiang No.5 Assets +management products +Investment in wealth +15 +99.51% +Ping An Asset Xinxiang No.19 Assets +Management +Investment in debt schemes +9,500,000,000 +99.52% +Shanghai Trust Huarong Aggregated Fund +Trust Scheme +Investment in debt schemes +12,000,000,000 +98.87% +management products +Investment in wealth +18,284,946,602 +(RMB) +(18,973) +5,374 +3,217 +10 +(145) +(9,940) +Including: Impairment losses on +receivables and others +(428) +Foreign exchange gains/(losses) +4 +General and administrative expenses +(21,274) +Changes in insurance premium reserves +(386) +(80) +(682) +(230) +(1,500) +(3,758) +(269) +(13,493) +43 +662 +(47,677) +(138) +(13,650) +(41) +(287) +(13,066) +12,472 +120 +(83,877) +(230) +Interest expenses on non-banking +operations +(8,628) +(1,446) +Including: Financial costs +(5,533) +(837) +(6,298) +5,239 +(119) +(1,422) +Less: Net reinsurance finance income +for reinsurance contracts held +55 +518 +(31) +542 +Interest expenses on banking +operations +- +(109,626) +1,021 +(108,605) +Fees and commission expenses on non- +insurance operations +(1,415) +(5,612) (1,815) +69 +(8,773) +investment assets +Including: Impairment losses on +(62,833) +- +(62,833) +- +(17,801) +(16,684) +losses, net +(102) (79,071) +(269) +(505) (59,094) (17,251) +(1,850) +assets and other assets +Net impairment losses on financial +Including: Loan impairment +(179) +(179) +3,708 (24,346) +3,767 +(3,314) 120,117 +177 (10,843) +(3,137) +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 251 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +5. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2023 and for the year then ended is as follows (continued): +(in RMB million) +Life and +health +insurance +Property +and casualty +insurance +Other +businesses +Asset Technology +and +Banking management +business +elimination +4,320 270,976 +10,573 +operations +statutory deposits for insurance +Balances with the Central Bank and +804,077 +109,274 +(4,083) 85,665 +(26,040) +119,676 +47,827 317,991 +316,898 +other financial institutions +Cash and amounts due from banks and +Total +27,725 +33 (123,959) +3,129 +2,054 +(59) +10,953 +28,427 (911,746) +(19,466) +Including: Interest expenses on assets +sold under agreements +to repurchase and +placements from banks +and other financial +institutions +(3,095) +(609) +(1,117) +Other expenses +(31,979) +(679) +(259) +(13,833) +Total expenses +(317,750) (318,933) (221,606) +(3,841) +(17,396) +2,938 +191 +57,718 (16,629) +(11,263) (2,893) +46,455 (19,522) +26,925 (20,747) +8,918 +72,598 +Attributable to owners of the parent +8,958 +(4,880) +(39,638) +73,391 +8,818 +140 +2,805 +Income tax +70,586 +Profit before tax +(64,488) +Profit for the year +5 +(630) 10,448 +(5,483) +7,956 +13,284 +801 +(2,538) 118,503 +Including: Inter-segment interest +revenue from non- +banking operations +82 +34 +3,048 +81 +(3,245) +Investment income +19,483 +99,000 +4,623 +(5,173) +493 +(1,852) +33,324 +Including: Inter-segment +investment income +2,057 +133 +(17) +132 +42 +(2,347) +5,666 +8 +from investment +15,750 +operations +Interest revenue from non-banking +(3,831) +health and casualty +insurance +insurance +Asset Technology +and +Banking management +business +elimination +Total +Insurance revenue +223,600 +313,458 +(618) +536,440 +Interest revenue from banking +operations +227,617 +(65) +227,552 +331 +3,510 +(10) +operations +from non-insurance +and commission revenue +properties +Including: Inter-segment fees +(3,937) +9,277 +35,042 +5,424 +non-insurance operations +Fees and commission revenue from +45,806 +7,893 +387 +50 +(31,741) 1,031,863 +250 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +5. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2023 and for the year then ended is as follows (continued): +(in RMB million) +Life and +health +insurance +(133,978) (306,390) +Property +and casualty +insurance +Other +businesses +Asset Technology +and +Banking management +business +(118,509) +Net insurance finance expenses for +insurance contracts issued +8,540 +2,538 +Less: Amount recovered from reinsurer +(12,496) +20,334 +(2,714) +Allocation of reinsurance premiums +Insurance service expenses +(440,178) +190 +Total +elimination +paid +1,031 (14,179) +47,859 +327,751 +41 +(1,465) +6,906 +Share of profits and losses of +associates and joint ventures +3,166 +465 +921 +Other revenues and other gains +37,663 +1,249 +915 +29,550 +583 +18,457 +(3,701) 1,434 +(19,030) 68,804 +Including: Inter-segment +other revenues +388,336 +Total revenue +816 +- +(18,296) +5,187 +5 +279,324 +3,136 +85 +254 +423 +Including: Non-operating gains +25 +58 +9,890 +49 +5 +Including: Operating lease income +4,650 +(in RMB million) +Insurance revenue +Interest revenue from banking +operations +Fees and commission revenue from +non-insurance operations +Other +Life and +health +Property +and casualty +businesses +Asset +Technology +and +insurance +(Restated) +insurance +(Restated) +11,296 +37,754 +228,784 +(94) +228,878 +525,981 +The segment analysis as at 31 December 2022 and for the year then ended is as follows: +(435) +232,194 +(Restated) +Total +elimination +(Restated) +business +Banking management +294,222 +(3,068) +5. SEGMENT REPORTING (CONTINUED) +Notes to Consolidated Financial Statements +1,611 +518 +Depreciation and amortization +10,560 +1,497 +6,324 +1,156 +1,739 +(350) +(619) +13,094 +20,657 +Total other non-cash expenses charged +to consolidated results +1,850 +505 +59,094 +17,251 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 253 +Annual Report 2023 +(93,119) +74,638 +Life and health insurance +For the year ended 31 December 2023 +tax +(in RMB million) +Other segment information +Other information of life and health insurance segment subject to general model as at 31 December 2023 is +as follows: +79,071 +102 +269 +Accumulated changes in the fair value and credit risks provision of debt financial +assets at fair value through other comprehensive income, net of tax +Accumulated insurance finance expenses for insurance contracts issued in other +comprehensive income that may be reclassified subsequently to profit or loss, net of +4,672 +45,982 +commission revenue from +from investment +properties +7,321 +393 +46 +50 +(1,632) +6,178 +Share of profits and losses of +associates and joint ventures +4,344 +620 +5,419 +Other revenues and other gains +Including: Inter-segment other +24,229 +1,152 +544 +33,922 +Accounts receivable +64 +103 +159 +Including: Non-operating gains +18 +Including: Operating lease income. +27 +revenues +60,652 +(19,059) +10,165 +(4,414) +4,196 +19,864 +10,045 +Including: Inter-segment fees and +(2,655) +(8) +non-insurance operations +2,768 +287 +Interest revenue from non-banking +operations +93,368 +7,961 +(3,055) +15,760 +595 +(1,751) 115,933 +Including: Inter-segment interest +revenue from non- +banking operations +203 +71 +2,139 +197 +2,255 +income +Including: Inter-segment investment +(2,311) +(3,029) +152 +(2,112) +14,529 +1,849 +(14,946) +Investment income +(2,500) +87 +1,398 +859 +59 +Capital expenditures +20,138 +6,214 +46 +49 +(12,987) 264,877 +Investments in associates and joint +ventures +140,452 +Others +Segment assets +307,410 +26,859 +37,151 287,134 +- +62,507 +83,402 +251,417 +4,653,433 476,023 5,587,116 +78,112 +22,012 +138,447 +(49,053) 258,877 +(7,460) 729,649 +(136,713) 11,583,417 +252 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +5. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2023 and for the year then ended is as follows (continued): +Life and +(in RMB million) +health +insurance +Property +and casualty +Other +businesses +Asset Technology +865,111 +through other comprehensive income +7,990 2,637,008 +50,762 +224 +5,784 +29,356 +1,747 +(341) +285,879 +35,636 +Insurance contract assets +3 +3 +Reinsurance contract assets +6,066 +17,454 +(1,305) +Finance lease receivable +- +180,674 +22,215 +180,674 +16,348 161,931 +through other comprehensive income 2,399,977 +Equity financial assets at fair value +Debt financial assets at fair value +8,701 1,803,047 +(54,235) 1,243,353 +7,821 +976 +137,743 450,293 149,211 +167,956 772,467 189,477 +and +166,712 +1,049,278 +profit or loss +Financial assets at fair value through +(1,988) 3,318,122 +3,320,110 +Loans and advances to customers +Financial assets at amortized cost +insurance +- +business +51,587 +3,458,287 +64,797 +(40,132) 3,534,539 +Bonds payable +57,101 +10,543 728,328 +165,253 +Others +Segment liabilities +Segment equity +113,125 +4,259,715 +393,718 +42,257 144,388 +186,784 +21,210 +2,782 964,007 +(26,090) 481,674 +350,605 5,114,788 +13,090 899,011 +Other segment information: +97,250 +Banking management +92,836 +124,647 244,777 +brokerage customers +326,411 +10,705 1,228,964 +115,762 +111,033 +125,418 472,328 +22,685 +754,078 +- Attributable to owners of the parent +Customer deposits and payables to +(147,418) 10,354,453 +645 +institutions +53 +elimination +41,197 +1,828 725,633 +277,985 +Total +(83,570) +963,718 +Assets sold under agreements to +repurchase +90,788 +34,603 +58,152 +57,396 +Due to banks and other financial +3,899,625 +53 +261,153 +Reinsurance contract liabilities +Insurance contract liabilities +8,858 +(977) 4,159,801 +241,803 +830 +1,863 +168 +6,292 +Accounts payable +864 +(295) +Adjustments in respect of current income tax of previous years +Others +(31,232) +(32,250) +Income not subject to tax +2023 interim dividend +3,343 +Expenses not deductible for tax +35,584 +30,029 +3,989 +2,122 +10,843 +7,599 +(1,985) +Income tax per consolidated income statement +ordinary share (ii) +7,518 +Taxes for taxable income attained from outside of the PRC are measured at the tax rates under local and +PRC law, regulations and conventions. The income tax credited by the Group is verified by official tax +bureau. +17. DIVIDENDS +(in RMB million) +2023 +2022 final dividend declared in 2023 - RMB1.50 (2021 final dividend +declared in 2022 - RMB1.50) per ordinary share (i) +1,162 +2023 +1,162 +(20,125) +120,117 +(in RMB million) +2022 +16. INCOME TAX +2022 +Ping An Insurance (Group) Company of China, Ltd. +(Restated) +Current income tax +Charge for the year +15,577 +26,481 +Adjustments in respect of current income tax of previous years +Deferred income tax +2,122 +(6,856) +10,843 +7,518 +Certain subsidiaries enjoy tax preferential treatments. These subsidiaries are not material to the Group. +Except for those subsidiaries enjoying tax preferential treatments, the applicable corporate income tax rate +of the Group for 2023 was 25%. +Reconciliation between tax expense and the product of accounting profit multiplied by the applicable tax +rate of 25% (2022: 25%) is as follows: +(in RMB million) +2023 +2022 +(Restated) +Profit before tax +Tax at the applicable tax rate of 25% (2022: 25%) +142,335 +27,161 +6.36 +- +Weighted average number of ordinary shares in issue (million shares) +2023 +2022 +Issued ordinary shares as at 1 January +18,280 +18,280 +Weighted average number of shares held by the Key Employee +Share Purchase Plan +(26) +Weighted average number of shares held by the Long-term +Service Plan +(331) +(234) +Weighted average number of shares held by the consolidated +assets management schemes (i) +Weighted average number of the treasury shares cancelled +Weighted average number of shares held by the treasury share +Weighted average number of ordinary shares in issue +(i) As at 31 December 2023, no shares (31 December 2022: 261 million) were held by the consolidated assets management schemes. +(33) +(406) +(39) +(134) +Annual Report 2023 +(164) +(2) DILUTED +17,717 +17,454 +4.84 +17,454 +17,717 +111,008 +RMB0.93 (2022 interim dividend +RMB0.92) per +16,840 +16,659 +(i) +(ii) +(iii) +On 15 March 2023, the Board of Directors of the Company approved the Profit Distribution Plan of the Company for 2022, agreeing +to declare a cash dividend in the amount of RMB1.50 (tax inclusive) per share. The total amount of the cash dividend for 2022 was +RMB27,161 million (tax inclusive). +On 12 May 2023, the above profit distribution plan was approved by the shareholders of the Company at the annual general meeting. +On 29 August 2023, the Board of Directors of the Company approved the Profit Distribution Plan of the Company for Interim +Dividend of 2023, and declared an interim cash dividend of RMB0.93 (tax inclusive) per share. The total amount of the cash dividend +was RMB16,840 million (tax inclusive). +On 21 March 2024, the Board of Directors of the Company approved the Profit Distribution Plan of the Company for 2023, and +declared a final cash dividend of 2023 in the amount of RMB1.50 (tax inclusive) per share. Pursuant to the Shanghai Stock Exchange's +Guidelines for Self-regulation of Listed Companies No.7 - Repurchase of Shares and other applicable regulations, the Company's +A shares in the Company's repurchased securities account after trading hours on the record date of A shareholders for the final +dividend will not be entitled to the final dividend distribution. The actual total amount of final dividend payment is subject to the +total number of shares that will be entitled to the dividend distribution on the record date of A shareholders. The total amount of +the final dividend payment for 2023 is RMB27,161,462,992.50 (tax inclusive) based on the total share capital of 18,210,234,607 shares less +the 102,592,612 A shares of the Company in the repurchased securities account as at 31 December 2023, which was not recognized as +a liability as at 31 December 2023. +27,161 +Annual Report 2023 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +18. EARNINGS PER SHARE +(1) BASIC +Basic earnings per share is calculated by dividing the profit attributable to owners of the parent by the +weighted average number of ordinary shares in issue during the year excluding ordinary shares purchased +by the Group. +2023 +2022 +(Restated) +Profit attributable to owners of the parent (in RMB million) +Weighted average number of ordinary shares in issue (million shares) +Basic earnings per share (in RMB) +85,665 +Ping An Insurance (Group) Company of China, Ltd. 263 +262 +80,768 +39,638 +2022 +(Restated) +83,877 +79,815 +39,638 +27,964 +77,744 +80,553 +1,327 +1,367 +2023 +2022 +(Restated) +Employee costs +75,798 +Including: Wages, salaries and bonuses +61,505 +57,802 +Retirement benefits, social security contributions +and welfare benefits +17,364 +16,169 +Property and equipment costs +20,702 +(in RMB million) +20,864 +(2) GENERAL AND ADMINISTRATIVE EXPENSES +Net impairment losses on financial assets (Note 13) +Annual Report 2023 +Investments in associates and joint ventures +Others +(in RMB million) +Diluted earnings per share was computed by dividing the adjusted profit attributable to owners of the +parent based on assuming conversion of all dilutive potential shares for the year by the adjusted weighted +average number of ordinary shares in issue. The shares granted by the Company under the Key Employee +Share Purchase Plan (Note 38) and Long-term Service Plan (Note 39) have a potential dilutive effect on the +earnings per share. +2023 +2022 +(Restated) +864 +928 +463 +439 +1,327 +1,367 +Ping An Insurance (Group) Company of China, Ltd. 261 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +15. PROFIT BEFORE TAX +(1) PROFIT BEFORE TAX IS ARRIVED AT AFTER CHARGING THE FOLLOWING ITEMS: +(in RMB million) +2023 +General and administrative expenses (Note 15.(2)) +Other expenses (Note 15.(3)) +Net impairment losses on other assets (Note 14) +27,964 +Including: Depreciation of property and equipment +6,932 +(36,701) +(34,536) +(92,078) +(88,299) +83,877 +79,815 +(3) OTHER EXPENSES +(in RMB million) +2023 +2022 +(Restated) +Cost of sales +14,827 +9,284 +Depreciation of investment properties +4,692 +3,645 +Interest expenses on finance lease operations +7,150 +6,824 +Others +12,969 +8,211 +Amounts recognized in insurance service expenses +7,486 +(53,763) +Less: Expenses directly attributable to insurance contracts +Insurance acquisition cash flows recognized in liabilities +for remaining coverage +Amortization of intangible assets +Depreciation of right-of-use assets +Operation expenses and regulatory charges +Administrative costs +Taxes and surcharges +Others +2,509 +2,133 +4,736 +5,839 +59,184 +56,710 +2,979 +3,626 +3,665 +3,414 +8,657 +7,702 +Including: Audit fee +125 +95 +175,955 +168,114 +(55,377) +2023 +Nominal amount +(Restated) +Fair value +3,956,299 +14,070 +2,587,657 +12,718 +1,228,639 +27,015 +1,218,587 +27,780 +20,804 +702 +25,476 +1,999 +27,999 +1,255 +2,469 +145 +7,993 +333 +9,372 +128 +15,508 +1,603 +Fair value Nominal amount +2,493 +Liabilities +31 December 2023 +Others +(in RMB million) +Interest rate swaps +Currency forwards and swaps +Gold derivative instruments +Stock index options +Stock index swaps +Others +23. FINANCE LEASE RECEIVABLE +31 December 2023 +31 December 2022 +(Restated) +156,011 +84,920 +8,787 +2,676 +3,112 +4,059 +167,910 +91,655 +(250) +167,660 +(141) +91,514 +Assets +Stock index swaps +1,761 +44,978 +776 +48,074 +428 +20,277 +2,142 +4,917,019 +29,278 +3,322,527 +39,738 +(in RMB million) +31 December 2023 +31 December 2022 +Finance lease receivables, net of unrealized financial gains +Less: Provision for impairment losses +185,658 +(4,984) +192,444 +(5,586) +180,674 +186,858 +The Group's finance lease receivables are the net amount offsetting the unrealized financial gains. +As at 31 December 2023, finance lease receivables with an amount of RMB17,207 million (31 December 2022: +RMB24,052 million) were pledged as collateral for long-term and short-term borrowings. +266 +Annual Report 2023 +14. NET IMPAIRMENT LOSSES ON OTHER ASSETS +Ping An Insurance (Group) Company of China, Ltd. +7,669 +5,257,242 +160 +88 +3,846,054 +44,531 +31 December 2022 +Assets +Liabilities +Nominal amount +Fair value +Nominal amount +Fair value +3,819,447 +11,893 +992,397 +15,602 +2,102,061 +1,146,546 +10,062 +23,498 +36,240 +1,049 +43,741 +3,172 +17,143 +146 +2,233 +3,718 +2022 +Stock index options +Currency forwards and swaps +31 December 2022 +(Restated) +3,690 +4,165 +259,756 +284,645 +319,924 +352,110 +220,707 +133,921 +804,077 +774,841 +31 December 2023 +31 December 2022 +Details of placements with banks and other financial institutions are as follows: +(in RMB million) +Measured at amortized cost +Placements with banks +Placements with other financial institutions +Gross +Less: Provision for impairment losses +Net +Measured at fair value through other comprehensive income +Placements with other financial institutions +31 December 2023 +Total +Placements with banks and other financial institutions +Term deposits +Earnings (in RMB million) +Profit attributable to owners of the parent +85,665 +111,008 +Weighted average number of ordinary shares (million shares) +Weighted average number of ordinary shares in issue +17,717 +17,454 +Adjustments for: +Assumed vesting of Key Employee Share Purchase Plan +Assumed vesting of Long-term Service Plan +26 +331 +22 +234 +Weighted average number of ordinary shares for diluted earnings +per share in issue (million shares) +Diluted earnings per share (in RMB) +264 +Annual Report 2023 +18,074 +4.74 +17,710 +6.27 +Ping An Insurance (Group) Company of China, Ltd. +19. CASH AND AMOUNTS DUE FROM BANKS AND OTHER FINANCIAL +INSTITUTIONS +(in RMB million) +Cash on hand +Due from banks and other financial institutions +Gold derivative instruments +68,410 +153,229 +68,952 +Fiscal deposits with the Central Bank +202 +268 +270,976 +281,115 +In accordance with relevant regulations, subsidiaries of the Group engaged in bank operations are required +to place mandatory reserve deposits with the People's Bank of China for customer deposits in both local +currency and foreign currencies. As at 31 December 2023, the mandatory deposits are calculated at 7.0% +(31 December 2022: 7.5%) of customer deposits denominated in RMB and 4.0% (31 December 2022: 6.0%) of +customer deposits denominated in foreign currencies. Mandatory reserve deposits are not available for use +by the Group in its day-to-day operations. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 265 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +21. FINANCIAL ASSETS PURCHASED UNDER REVERSE REPURCHASE +AGREEMENTS +Classified by collateral: +(in RMB million) +Bonds +Bills +Stocks and others +Gross +Less: Provision for impairment losses +Net +22. DERIVATIVE FINANCIAL INSTRUMENTS +(in RMB million) +Interest rate swaps +5,529 +40,467 +64,520 +43,450 +2,020 +221,639 +133,472 +(932) +(2,328) +220,707 +131,144 +220,707 +2,777 +133,921 +As at 31 December 2023, the Group has no placement with banks and other financial institutions measured +at fair value through other comprehensive income (31 December 2022: the provision for impairment +losses of placements with banks and other financial institutions measured at fair value through other +comprehensive income is RMB91 million). +As at 31 December 2023, cash and amounts due from banks and other financial institutions of RMB7,961 +million (31 December 2022: RMB10,919 million) were restricted from use. +As at 31 December 2023, cash and amounts due from overseas amounted to RMB30,224 million (31 December +2022: RMB60,616 million). +20. BALANCES WITH THE CENTRAL BANK +(in RMB million) +31 December 2023 +31 December 2022 +Statutory reserve deposits with the Central Bank for banking +operations +227,324 +240,380 +Statutory reserve deposits with the Central Bank for banking +operations - RMB +225,304 +234,851 +Statutory reserve deposits with the Central Bank for banking +operations foreign currencies +Surplus reserve deposits with the Central Bank +80,553 +Assets sold under agreements to +1,570 +Expected insurance service expenses incurred in the period +Others +85,516 +93,387 +(7) +(118) +Amortization of insurance acquisition cash flows +48,218 +47,078 +Subtotal +218,815 +7,426 +231,233 +317,625 +294,748 +536,440 +525,981 +(in RMB million) +Contracts under the fair value approach +Contracts under the modified retrospective approach +Other contracts +7. NET INTEREST INCOME FROM BANKING OPERATIONS +2023 +Insurance contracts measured under the premium allocation +approach +7,224 +Change in the risk adjustment for non-financial risk +83,460 +Accumulated changes in the fair value and credit risks provision of debt financial assets +at fair value through other comprehensive income, net of tax +Life and health insurance +(Restated) +37,378 +Accumulated insurance finance expenses for insurance contracts issued in other +comprehensive income that may be reclassified subsequently to profit or loss, net of +tax +(28,830) +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 257 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +6. INSURANCE REVENUE +(in RMB million) +Insurance contracts not measured under the premium allocation +approach +Insurance revenue relating to the changes in the liability for +2023 +2022 +(Restated) +remaining coverage +Amount of contractual service margin recognized in +profit or loss +77,864 +2022 +(Restated) +19,824 +20,793 +Interest expenses on banking operations +Due to the Central Bank +4,101 +3,860 +Due to and placements from banks and other +financial institutions and assets sold under +agreements to repurchase +12,539 +8,054 +Customer deposits +74,927 +66,304 +Bonds payable +17,038 +19,470 +Subtotal +108,605 +97,688 +Net interest income from banking operations +118,947 +131,096 +258 +Annual Report 2023 +228,784 +(in RMB million) +227,552 +31,992 +160,400 +329,355 +356,216 +175,833 +536,440 +525,981 +(in RMB million) +2023 +2022 +Interest revenue from banking operations +Due from the Central Bank +3,844 +3,715 +Due from and placements with banks and other +financial institutions and financial assets purchased +under reverse repurchase agreements +8,776 +4,795 +Loans and advances to customers +183,807 +188,282 +Financial investments +31,125 +Subtotal +Other segment information +Other information of life and health insurance segment subject to general model as at 31 December 2022 is +as follows: +81,920 +3,424,203 +24,593 +185 +247,871 +13,303 +55,139 +411 +271,737 +2,653 +1,025 +(499) +10,349 +(897) +3,671,177 +Reinsurance contract liabilities +105 +105 +Customer deposits and payables to +brokerage customers +52,465 +3,352,266 +73,363 +Bonds payable +41,916 +10,487 +Insurance contract liabilities +692,075 +6,985 +178,291 +5. SEGMENT REPORTING (CONTINUED) +The segment analysis as at 31 December 2022 and for the year then ended is as follows (continued): +(in RMB million) +insurance +(Restated) +Life and +health +Property +and casualty +Asset Technology +insurance +(Restated) +Banking management +business +Other +businesses +and +elimination +(Restated) +Total +(Restated) +Due to banks and other financial +institutions +39,386 +4,366 +656,586 +293,553 +3,428 +(74,231) +923,088 +repurchase +Accounts payable +Ping An Insurance (Group) Company of China, Ltd. +179,223 +136,877 +(1,138) 869,191 +Other segment information: +Capital expenditures +7,077 +1,204 +6,170 +2,992 +1,681 +(1,694) 17,430 +Depreciation and amortization +9,650 +1,624 +6,535 +1,273 +1,950 +(730) 20,302 +Total other non-cash expenses +charged to consolidated results. +628 +32 +71,306 +9,352 +600 +2 +94,937 +Others +117,143 +117,799 +41,842 +172,604 +224,146 +23,591 +(46,095) +7,397 +(14,669) +3,431,999 +931,098 +584,391 +Segment liabilities +3,880,123 +329,449 +4,886,834 +828,077 +77,744 +(128,583) 9,823,944 +Segment equity +383,388 +118,538 +434,680 +138,870 +113,748 +(3,228) 1,185,996 +- Attributable to owners of the parent +317,494 +222,956 +Annual Report 2023 +28,044 +(in RMB million) +65 +1,371 +(9,039) +(36,936) +260 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +11. OTHER REVENUES AND OTHER GAINS +(in RMB million) +Sales revenue +Expressway toll fee +Annuity management fee +Management fee and consulting fee income +Finance lease income +Others +12. INSURANCE SERVICE EXPENSES +(in RMB million) +Claims and other expenses +Amortization of insurance acquisition cash flows +Losses on onerous contracts and reversal of those losses +13. NET IMPAIRMENT LOSSES ON FINANCIAL ASSETS +(in RMB million) +Accounts receivable +418 +Loans and advances to customers +2,295 +(22,598) +15 +Investment in subsidiaries, associates and joint ventures +388 +(1,977) +(49,933) +(55,973) +(3) UNREALIZED GAINS/(LOSSES) +(in RMB million) +2023 +2022 +(Restated) +Financial assets at fair value through profit or loss +Bonds +8,497 +(4,079) +Funds +(3,850) +(20,277) +Stocks +(5,286) +8,229 +Wealth management investments, debt schemes and +other investments +(10,760) +Financial liabilities at fair value through profit or loss +Derivative financial instruments +410 +Debt financial assets at fair value through +2023 +152 +62,833 +(23) +64,168 +Financial assets at amortized cost +Finance lease receivable +476 +7,719 +168 +3,472 +697 +1,763 +Placements with banks and other financial institutions +(1,485) +2,175 +Credit commitments +Due from banks and other financial institutions +Others +3,689 +5,758 +(1,512) +1,502 +5,175 +8. INTEREST REVENUE FROM NON-BANKING OPERATIONS +(Restated) +other comprehensive income +2022 +422,221 +2022 +(Restated) +27,413 +899 +20,316 +844 +1,558 +1,535 +7,017 +9,609 +16,592 +16,650 +15,325 +11,698 +68,804 +60,652 +2023 +309,810 +301,042 +120,708 +113,210 +9,660 +7,969 +440,178 +2023 +Precious metal transactions investment gains +2022 +(Restated) +2,403 +34,986 +Others +3,330 +2,293 +Subtotal +45,806 +45,982 +Fees and commission expenses on non-insurance operations +Brokerage commission +2,392 +2,238 +Fees and commission on the banking business +5,612 +7,546 +Others +769 +144 +Subtotal +8,773 +9,928 +Net fees and commission income from non-insurance operations +37,033 +36,054 +Ping An Insurance (Group) Company of China, Ltd. 259 +31,532 +FINANCIAL STATEMENTS +Fees and commission from the banking business +939 +2023 +3,255 +2022 +(Restated) +Financial assets at amortized cost +33,202 +30,082 +Debt financial assets at fair value through +other comprehensive income +85,301 +85,851 +118,503 +115,933 +9. +NET FEES AND COMMISSION INCOME FROM NON-INSURANCE +OPERATIONS +(in RMB million) +2023 +2022 +Fees and commission revenue from non-insurance operations +Brokerage commission +6,541 +Underwriting commission +960 +618 +Trust service fees +1,544 +Notes to Consolidated Financial Statements +9,045 +10. INVESTMENT INCOME +6,906 +6,178 +92,296 +90,598 +(2) REALIZED GAINS/(LOSSES) +(in RMB million) +2023 +2022 +(Restated) +Financial instruments at fair value through profit or loss +(53,184) +(58,221) +other comprehensive income +599 +(243) +Financial assets at amortized cost +(506) +(273) +Derivative financial instruments +(43) +For the year ended 31 December 2023 +1,471 +Gains on disposals of loans and advances at fair value through +other comprehensive income +Operating lease income from investment properties +15,818 +Debt financial assets at fair value through +other comprehensive income +Net investment income +Realized gains/(losses) +Unrealized gains/(losses) +Total investment income +18,131 +(in RMB million) +2023 +2022 +(Restated) +92,296 +(49,933) +(55,973) +(9,039) +(36,936) +90,598 +(2,311) +(1) NET INVESTMENT INCOME +(in RMB million) +Equity financial assets at fair value through +2023 +68,602 +2022 +(Restated) +Financial assets at fair value through profit or loss +33,324 +67,259 +41.80% +13,338 +(7) +13,345 +Shanghai Yibin Property Co., Ltd. +9,217 +10,070 +853 +Vivid Synergy Limited +56 +Guangzhou Futures Exchange Co., Ltd. +1,386 +30.00% +29.85% +450 +(151) +465 +185,579 +(12,998) +1,330 +(7,283) +6,040 +186,822 +Subtotal +1,729 +(1,156) +38,047 +(3,574) +5,988 +35,633 +Others +15.00% +15 +Ping An Consumer Finance +10.21% +25.02% +39.18% +1,807 +(23) +1,499 +38.81% +22 +102 +1,098 +(472) +32.12% +2,079 +(232) +29.55% +(928) +2,988 +198 +13.36% +15,882 +4.34% +40 +146 +(1,558) +7,139 +2 +7,137 +China Jinmao Holding Group Co., Ltd. +(9,822) +2,522 +(1,099) +3,621 +China Fortune +11.94% +38 +2,790 +807 +6,256 +Total assets +as at +Yunnan Kunyu Highway Development Co., Ltd. +Total +liabilities +as at +31 December +31 December +the Group's +operation +Principal activities +Place of +incorporation +Place of +business +Total +revenue in +current year +(in RMB million) +The financial information summary of the Group's principal associates and joint ventures as at year end of +2023 are as follows: +29. INVESTMENTS IN ASSOCIATES AND JOINT VENTURES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 273 +Significant to +Net profit/ +(loss) in +current year(ii) +Associates +39.41% +5,121 +8,068 +(323) +4,674 +3,253 +16,520 +Yes +Online health care +Technology-as-a-service Yes +cloud platform for +financial institutions +Cayman +China +OneConnect +Cayman +China +Ping An Health +Annual Report 2023 +Joint ventures +10,180 +(12,998) +2,795 +Founder Meiji Yasuda Life Insurance Co., Ltd. +49.81% +468 +(14) +482 +2,795 +Wuhan DAJT Property Development Co., Ltd. +1,619 +(13) +1,632 +Beijing Zhaotai Property Development Co., Ltd. +(762) +762 +24.95% +33.75% +Others +94,363 +280,793 +(17,777) +14,509 +284,061 +Total +3,924 +95,214 +(10,494) +8,469 +97,239 +Subtotal +3,924 +90,332 +(9,705) +5,674 +(928) +18,739 +90,332 +41.44% +(15,364) +1,843 +95,214 +Subtotal +2,925 +(311) +81,693 +(311) +(14,335) +976 +Others +33.75% +(199) +(199) +76,973 +(510) +(510) +3,264 +Provision +2022 +The Group's investments in the principal associates and joint ventures as at 31 December 2022 are as +follows: +29. INVESTMENTS IN ASSOCIATES AND JOINT VENTURES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +272 +7,605 +(864) +(13,272) +258,877 +(24,171) +2,255 +280,793 +Total +2,982 +As at +1 January +(680) +2,795 +185,579 +Subtotal +2,689 +(354) +(1,347) +31,473 +412 +(6,986) +38,047 +Others +15.00% +495 +3,668 +30 +412 +(8,807) +177,184 +(12,762) +Founder Meiji Yasuda Life Insurance Co., Ltd. +49.81% +460 +(8) +468 +Wuhan DAJT Property Development Co., Ltd. +24.95% +339 +1,278 +(341) +1,619 +Beijing Zhaotai Property Development Co., Ltd. +Joint ventures +4,341 +(354) +867 +Additional +investment +Increase +/(Decrease) in +current year +balance +18,922 +Ping An Health +1,281 +51,564 +Lufax Holding +31 +Ping An HealthKonnect +39.92% +39.18% +ཆ ' ཙེཧ +(4,336) +4,336 +Xuhui Holdings Co., Ltd. +637 +36.66% +2,903 +OneConnect +2,259 +3,250 +52,845 +ནཱཀླི © +2,797 +China Traditional Chinese Medicine Holdings Co., Ltd. +15,684 +China Yangtze Power Co., Ltd. +1,830 +Beijing Beiqi Penglong Automobile Service Co., Ltd. +(236) +1,735 +Zhong An Online +1,570 +Shenzhen China Merchants-Ping An Asset Management +Co., Ltd. +52 +(64) +1,131 +9,489 +29.85% +93 +158 +23.88% +309 +272 +Veolia Liuzhou +Veolia Yellow River +Veolia Kunming +Associates +(in RMB million) +Proportion of +ordinary +shares held by +the Group (%) +Cash +dividends in +current year +Change of +provision in +current year +as at +31 December +As at +31 December +Shanxi Taichang +(183) +873 +Beijing-Shanghai Railway +1,032 +44.78% +(23) +147 +48.76% +(402) +140 +(18) +£ག་ཡོ་ཚེ +701 +Guangzhou Jinglun Property Development Co., Ltd. +1,074 +Massive Idea Investments Limited +171 +9,318 +159 +(363) +As at 1 January +Charge for the year +Disposals +China +1,716 +- +1,716 +Transfer from investment properties, net +(853) +95 +Disposals of subsidiaries +31 +Transfer from/(to) construction in progress +4,479 +2,228 +70 +1,843 +210 +727 +(2) +(3) +(5) +Accumulated depreciation +96,045 +4,047 +1,823 +26,325 +50,347 +13,503 +As at 31 December +(3,581) +(46) +(480) +(2,170) +(563) +(322) +Disposals +128 +As at 1 January +Additions +- +Leasehold +improvements +Cost +(in RMB million) +32. PROPERTY AND EQUIPMENT +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +2023 +FINANCIAL STATEMENTS +Annual Report 2023 +The Group was still in the process of applying for title certificates for certain investment properties with +a carrying amount of RMB3,669 million as at 31 December 2023 (31 December 2022: RMB3,465 million). +As at 31 December 2023, investment properties with a carrying amount of RMB11,613 million (31 December +2022: RMB19,411 million) were pledged as collateral for long-term and short-term borrowings with a carrying +amount of RMB7,937 million (31 December 2022: RMB7,270 million). +The rental income arising from investment properties for the year 2023 amounted to RMB6,906 million (2022: +RMB6,178 million), which is included in net investment income. +The fair value of the investment properties as at 31 December 2023 were estimated by the Group, based on +valuation performed by independent valuers. It falls under level 3 in the fair value hierarchy. +121,526 +Ping An Insurance (Group) Company of China, Ltd. 275 +Equipment, +furniture and +Buildings +fixtures +- +15 +- +- +Acquisitions of subsidiaries +93,421 +2,718 +2,236 +26,544 +48,953 +12,970 +As at 1 January +Total +Construction +in progress +Motor +vehicles +15 +154,690 +9,254 +- +171 +(74) +47 +198 +43 +61 +Net carrying amount +67 +(34) +- +29 +18 +43 +72 +(40) +As at 31 December +2,989 +35,281 +465 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +276 +53,657 +2,718 +848 +10,104 +36,271 +3,716 +As at 1 January +50,401 +4,047 +656 +7,428 +83 +Acquisitions of subsidiaries +As at 31 December +Charge for the year +132 +4,309 +1,935 +14 +14 +39,566 +7,808 +1,345 +12,599 +(2) +Disposals of subsidiaries +Transfer from investment properties, net +1,432 +Charge for the year +16,368 +714 +714 +(3) +As at 1 January +Impairment losses +45,473 +1,124 +18,836 +14,999 +10,514 +As at 31 December +(2,626) +(352) +(1,853) +(249) +(172) +Disposals +(1) +Disposals +154,690 +162,654 +86,041 +30. STATUTORY DEPOSITS FOR INSURANCE OPERATIONS +Note ii: Net profit/(loss) refers to the net profit/(loss) attributable to shareholders of the parent company of Ping An Health, OneConnect +and Lufax Holding respectively. +Note: The proportion of ordinary shares, as shown in the above table, is the multiplication of the proportion of shares held in each +holding layer. +The Group has no significant contingent liabilities relating to the associates and joint ventures listed above. +8,699 +58,116 +(in RMB million) +254,476 +Yes +Financial technology +Cayman +China +Lufax Holding +financial institutions +349,263 +Ping An Life +Ping An Property & Casualty +Ping An Annuity +1,100 +2,322 +2,322 +4,200 +4,200 +6,760 +6,760 +31 December 2022 +31 December 2023 +Total +Add: Interest receivable +Less: Provision for impairment losses +Subtotal +Others +Ping An Health Insurance +(872) +940 +4,464 +8,882 +the Group's +operation +Principal activities +Place of +incorporation +Place of +business +(in RMB million) +Significant to +Total assets +as at +The financial information summary of the Group's principal associates and joint ventures as at year end of +2022 are as follows: +34,255 +143,339 +237,023 +Yes +Financial technology +Cayman +887 +Total +liabilities +Total +Net profit/ +(636) +6,205 +3,653 +17,184 +Yes +Online health care +Technology-as-a-service Yes +cloud platform for +Cayman +China +Cayman +China +Associates +Ping An Health +OneConnect +(loss) in +current year() +revenue in +current year +as at +31 December +31 December +5,604 +18 +18 +14,400 +26,215 +As at 31 December +(4) +(1) +Disposals +1,058 +21,327 +(714) +3,645 +4,692 +Charge for the year +507 +911 +Acquisition of subsidiaries +Transfer (to)/from property and equipment, net +Impairment losses +As at 31 December +Net carrying amount +114,763 +114,763 +121,406 +1 +48 +(3) +(1) +4 +1 +48 +As at 1 January +As at 31 December +Fair value +As at 1 January +As at 31 December +16,121 +21,327 +As at 1 January +Accumulated depreciation +As at 1 January +Cost +(in RMB million) +31. INVESTMENT PROPERTIES +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +274 +Statutory deposits for insurance operations are placed with PRC national commercial banks in accordance +with the Insurance Law and relevant regulations issued by regulatory authorities based on 20% of the +registered capital for the insurance company subsidiaries and 5% of the registered capital for insurance +sales agency subsidiaries within the Group, respectively. Statutory deposits for insurance operations +can only be utilized to settle liabilities during liquidation of insurance companies, insurance sales agency +companies and insurance brokerage companies. +14,444 +14,903 +208 +508 +(4) +(5) +14,240 +2023 +Lufax Holding +2022 +102,166 +136,091 +147,669 +As at 31 December +(150) +(166) +Disposals +4,740 +(1,716) +Transfer (to)/from property and equipment, net +3,536 +2,379 +Additions +25,799 +11,081 +Acquisition of subsidiaries +136,091 +Guangzhou Futures Exchange Co., Ltd. +(in RMB million) +13,329 +607 +708 +623 +38,966 +Secured by monetary assets +827 +5,639 +21,417 +12,318 +1,035 +262 +595 +87 +41,338 +78 +Secured by mortgages +2,372 +18,784 +3 +Less: Loan allowance +Add: Interest receivable +Gross +Overseas +Head office +Northern +Western +Southern +Eastern +(in RMB million) +(5) ANALYSED BY REGION +Past due loans refer to the loans with either principal or interest being past due by one day or more. +63,098 +343 +1,941 +343 +Carrying amount +14,983 +Total +38,581 +2,871 +- +258 +1,109 +1,504 +19,251 +Secured by monetary assets +34 +1,223 +4,714 +13,584 +Secured by mortgages +Secured by collateral +19,555 +1,904 +165 +59,901 +3 years +1 to 3 years +More than +3 months +to 1 year +Within 3 months +31 December 2022 +Secured by collateral +Guaranteed +Unsecured +(in RMB million) +(4) AGING ANALYSIS OF PAST DUE LOANS BY PASS DUE DAYS (CONTINUED) +24. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +268 +25,934 +91 +2,194 +(6) LOAN IMPAIRMENT PROVISION +31 December 2023 +17,779 +Recovery of loans written off previously +(80,727) +Write-off and transfer during the year +61,837 +62,973 +(65,136) +11,942 +Charge for the year +97,919 +As at 1 January +Measured at amortized cost +2022 +2023 +3,238,054 +89,256 +Unwinding of discount of impairment provisions recognized +as interest income +(83) +Others +2,692 +As at 31 December +(445) +Write-off and transfer during the year +2,331 +(140) +(Recover)/charge for the year +946 +3,277 +Measured at fair value through other comprehensive income +As at 1 January +97,919 +97,353 +As at 31 December +(45) +65 +(508) +3,318,122 +(in RMB million) +11,016 +(97,919) +9,954 +335,842 +19.54% +649,810 +20.73% +706,021 +21.31% +9.86% +708,410 +780,270 +% +Amount +% +Amount +31 December 2022 +22.91% +310,665 +9.34% +559,056 +100.00% +3,324,957 +100.00% +3,405,521 +0.90% +29,775 +0.97% +41.80% +34.18% +1,136,487 +29.11% +991,440 +14.73% +489,810 +16.42% +(97,353) +3,277 +4 +127 +As at 31 December 2023, the provision for impairment losses of loans and advances to customers measured +at fair value through other comprehensive income was RMB2,692 million (31 December 2022: RMB3,277 +million), refer to Note 24.(6). +As at 31 December 2023, discounted bills with a carrying amount of RMB26 million (31 December 2022: +RMB211 million) were pledged for amounts due to the Central Bank. +3,238,054 +3,318,122 +Carrying amount +331,880 +Ping An Insurance (Group) Company of China, Ltd. 267 +453,930 +197,547 +214,799 +Discounted bills +134,333 +239,131 +Loans +Subtotal +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +183,192 +200,675 +18,899 +17,821 +3,124 +3,575 +31 December 2022 +31 December 2023 +Energy +Manufacturing +Mining +Agriculture, husbandry and fishery +Loans and advances to customers +(2) ANALYSED BY INDUSTRY +24. LOANS AND ADVANCES TO CUSTOMERS (CONTINUED) +Corporate customers +37,527 +Measured at fair value through other comprehensive income +2,864,192 +31 December 2022 +31 December 2023 +Gross +Business loans +Consumer loans +Credit card receivables +973,872 +Mortgage loans +Loans +Corporate customers +Measured at amortized cost +(1) ANALYSED BY CORPORATE AND INDIVIDUAL +(in RMB million) +24. LOANS AND ADVANCES TO CUSTOMERS +Annual Report 2023 +Individual customers. +945,687 +303,568 +284,443 +Net +(97,919) +(97,353) +Less: Provision for impairment losses +11,016 +9,954 +Add: Interest receivable +2,993,077 +2,951,591 +582,009 +614,768 +602,247 +545,291 +578,691 +514,092 +2,906,174 +35,281 +33,091 +59,744 +306,287 +1,316,244 +1,283,638 +221,241 +31 December 2022 +1,313,001 +335,238 +1,315,512 +226,971 +3,190,722 +214,799 +3,405,521 +9,954 +(97,353) +3,318,122 +31 December 2023 +Carrying amount +Less: Provision for impairment losses +Add: Interest receivable +Gross +Discounted bills +Subtotal +(4) AGING ANALYSIS OF PAST DUE LOANS BY PASS DUE DAYS +3,127,410 +197,547 +3,324,957 +11,016 +(97,919) +404 +19 +Total +3 years +1 to 3 years +to 1 year +12,372 +1,056 +1,115 +Guaranteed +22,378 +Unsecured +Within 3 months +(in RMB million) +More than +3 months +31 December 2023 +3,238,054 +Secured by monetary assets +Transportation and communication +Secured by mortgages +Guaranteed +Individual customers +45,868 +52,760 +Construction +219,219 +246,241 +1,977,719 +Social service, technology, culture and sanitary industries +255,322 +Real estate +124,729 +151,160 +Wholesaling and retailing +51,441 +283,484 +2,047,390 +Others +402,977 +Unsecured +(in RMB million) +(3) ANALYSED BY TYPE OF COLLATERAL HELD +Carrying amount +Less: Provision for impairment losses +Add: Interest receivable +Gross +3,238,054 +3,318,122 +(97,919) +11,016 +9,954 +(97,353) +3,324,957 +3,405,521 +314,520 +Secured by collateral +As at 31 December +32,892 +101,196 +31 December 2022 +31 December 2023 +(in RMB million) +Equity financial assets at fair value through other comprehensive income comprise the following individual +investments: +28. EQUITY FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER +COMPREHENSIVE INCOME +As at 31 December 2023, the total provision for impairment losses recognized in debt financial assets at fair +value through other comprehensive income is RMB8,818 million (31 December 2022: RMB8,557 million). +2,500,790 +2,637,008 +2,124,964 +2,272,268 +375,826 +364,740 +2,500,790 +Stocks +2,637,008 +127,506 +49,126 +- +114,289 +108,515 +78,393 +75,772 +380,170 +1,733,996 +1,973,152 +352,063 +(Restated) +31 December 2022 +31 December 2023 +144,816 +Unlisted +Preferred shares +Total +2023 +Veolia Water (Kunming) Investment Co., Ltd. +("Veolia Kunming") +Associates +(in RMB million) +The Group's investments in the principal associates and joint ventures as at 31 December 2023 are as +follows: +29. INVESTMENTS IN ASSOCIATES AND JOINT VENTURES +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 271 +Annual Report 2023 +The dividend income of equity financial assets at fair value through other comprehensive income +recognized during the year are disclosed in Note 10. +In 2023, for the consideration of optimizing asset allocation and asset-liability management, the Group +disposed of equity financial assets at fair value through other comprehensive income amounted to +RMB21,956 million (2022: RMB27,224 million), and the net cumulative losses of RMB311 million (2022: net +cumulative gains of RMB113 million) on disposal was transferred from other comprehensive income to +retained profits. +Other equity investments +For the equity investments which are not held for trading but for long-term investments, the Group has +irrevocably elected to recognize them in this category at initial recognition. +4,940 +5,298 +264,877 +259,831 +259,579 +4,940 +264,771 +264,877 +5,298 +85,784 +174,047 +177,686 +81,893 +(Restated) +Unlisted +Listed +264,771 +As at +1 January +Listed +Wealth management investments +16,102 +14,196 +Debt schemes +53,131 +47,433 +Corporate bonds +32,047 +32,113 +767,761 +892,641 +Finance bonds +Government bonds +Bonds +Wealth management investments +(Restated) +31 December 2023 +1,640,519 +1,803,047 +198,459 +1,442,060 +316,044 +1,487,003 +1,640,519 +1,803,047 +76,244 +103,810 +238,092 +258,313 +60,698 +72,237 +31 December 2022 +Total +117,172 +Other investments +Margin accounts receivable +Debt schemes +Corporate bonds +Finance bonds +Government bonds +Bonds +(in RMB million) +27. DEBT FINANCIAL ASSETS AT FAIR VALUE THROUGH OTHER +COMPREHENSIVE INCOME +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +270 +1,124,035 +1,243,353 +147,424 +61,208 +1,062,827 +Unlisted +Listed +1,124,035 +1,243,353 +Net +(40,803) +(46,977) +Less: Provisions for impairment losses +1,164,838 +1,290,330 +Gross +148,373 +186,775 +62,757 +1,180,596 +Additional +investment +Increase +/(Decrease) in +current year +Provision +balance +845 +39.18% +111 +10.21% +2,905 +115 +2,790 +China Traditional Chinese Medicine Holdings Co., Ltd. +16,141 +259 +15,882 +China Yangtze Power Co., Ltd. +1,768 +4.03% +(39) +Beijing Beiqi Penglong Automobile Service Co., Ltd. +2,008 +509 +1,499 +("ZhongAn Online") +ZhongAn Online P&C Insurance Co., Ltd. +38.81% +992 +(106) +1,098 +Management Co., Ltd. +Shenzhen China Merchants-Ping An Asset +32.12% +1,807 +29.55% +28 +China Fortune Land Development Co., Ltd. +(9) +13,338 +Shanghai Yibin Property Co., Ltd. +29.85% +10,216 +146 +30.00% +1,533 +147 +445 +10,070 +Vivid Synergy Limited +1,386 +11.94% +("Ping An Consumer Finance") +13.18% +58 +(1,558) +5,606 +(1,533) +7,139 +China Jinmao Holding Group Co., Ltd. +25.02% +(9,820) +1,740 +(782) +2,522 +("China Fortune") +Ping An Consumer Finance Co., Ltd. +39.41% +1,913 +(166) +Investment Scheme ("Beijing-Shanghai Railway") +Beijing-Shanghai High-Speed Railway Equity +29.85% +100,045 +115 +1,032 +Shanxi Taichang Expressway Co., Ltd. ("Shanxi Taichang") +(147) +147 +("Veolia Liuzhou") +Veolia Water (Liuzhou) Investment Co., Ltd. +(140) +440 +9,489 +140 +Veolia Water (Yellow River) Investment Co., Ltd. +23.88% +(37) +327 +305 +(4) +309 +Proportion of +ordinary +shares held by +the Group (%)) +Cash +dividends in +current year +Change of +provision in +current year +31 December +as at +As at +31 December +("Veolia Yellow River") +4 +9,493 +16 +2,079 +OneConnect Financial Technology Co., Ltd. ("OneConnect") +3,236 +248 +2,988 +Company Limited ("Ping An HealthKonnect") +HealthKonnect Medical and Health Technology Management +18,673 +(66) +18,739 +("Ping An Health") +Ping An Healthcare and Technology Co., Ltd. +41.43% +594 +52,465 +(380) +52,845 +Lufax Holding Ltd. ("Lufax Holding") +39.92% +644 +36.66% +1,102 +(29) +་སྦྱི +637 +Guangzhou Jinglun Property Development Co., Ltd. +1,131 +Massive Idea Investments Limited +59.14% +133,295 +127,304 +1,147 +Unlisted +Debt schemes +Unlisted equity investments +Preferred shares +Stocks +Funds +Corporate bonds +Finance bonds +Wealth management investments +Government bonds +(in RMB million) +25. FINANCIAL ASSETS AT FAIR VALUE THROUGH PROFIT OR LOSS +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 269 +Annual Report 2023 +Bonds +Total +Other investments +290,788 +22,929 +83,995 +156,514 +517,951 +475,511 +81,142 +78,485 +Listed +23,164 +135,150 +200,566 +(Restated) +31 December 2022 +31 December 2023 +(in RMB million) +26. FINANCIAL ASSETS AT AMORTIZED COST +307,378 +Charge for the year +Disposals +As at 31 December +Impairment losses +3,146 +7,886 +As at 31 December +58 +220 +278 +11 +69 +1 +221 +12 +290 +Net carrying amount +As at 31 December +44,060 +1,794 +33,386 +As at 1 January +23,175 +Additions +2,885 +As at 1 January +11,387 +783 +10,039 +24,739 +134 +134 +189 +761 +754 +110 +1,357 +3,171 +(36) +(45) +3,335 +3,744 +8,640 +893 +27,999 +Acquisitions of subsidiaries +469 +1,983 +13,571 +9,987 +15,082 +26,268 +5,129 +23,233 +As at 1 January +Cost +Total +93,270 +Software +and others +Core deposits +Prepaid +land premiums +Goodwill (i) operating rights +Expressway +(in RMB million) +2022 +33. INTANGIBLE ASSETS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Trademarks +As at 1 January +Acquisitions of subsidiaries +1,045 +Accumulated amortization +127,700 +15,965 +10,056 +15,082 +37,130 +5,129 +44,338 +As at 31 December +8,857 +(790) +(353) +Disposals +25,318 +1,786 +69 +2,358 +21,105 +Additions +9,902 +(437) +23,383 +As at +9,163 +44,407 +(58) +127 +44,338 +Total +738 +(58) +9 +787 +Other +20,977 +- +20,977 +New Founder Group +2,438 +2,438 +TTP Car Inc. +5,265 +5,265 +Less: Impairment losses +(278) +(13) +(291) +1,749 +Mayborn Group Limited +2,502 +8,761 +8,761 +2,502 +31 December +Decrease +Increase +1 January +Autohome Inc. +Shanghai Jahwa +(in RMB million) +As at +As at +2022 +44,116 +(58) +114 +44,060 +Net carrying amount +Ping An Bank +1,073 +1,073 +241 +Ping An Bank +(in RMB million) +As at +278 +2023 +(1) GOODWILL +33. INTANGIBLE ASSETS (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +Shanghai Jahwa +FINANCIAL STATEMENTS +Annual Report 2023 +As at 31 December 2023, the Group has no prepaid land premiums without title certificates (31 December +2022: RMB1,936 million). +As at 31 December 2023, prepaid land premiums with a carrying amount of RMB981 million (31 December +2022: RMB1,485 million) were pledged as collateral for long-term borrowings amounting to RMB638 million +(31 December 2022: RMB579 million). +As at 31 December 2023, expressway operating rights with a carrying amount of RMB1,467 million (31 +December 2022: RMB1,604 million) were pledged as collateral for long-term borrowings amounting to +RMB157 million (31 December 2022: RMB260 million). +68,462 +3,521 +9,204 +99,411 +4,566 +Ping An Insurance (Group) Company of China, Ltd. 279 +6,442 +7,196 +Mayborn Group Limited +1 January +241 +Shanghai Gezhouba Yangming Property Co., Ltd. +Ping An E-wallet +134 +134 +Beijing Shuangronghui Investment Co., Ltd. +66 +66 +Ping An Commercial Property Investment +328 +Ping An Securities +328 +118 +1,766 +2,502 +2,502 +8,761 +8,761 +31 December +Decrease +Increase +1,884 +99,411 +(2) +9,163 +53,657 +2,718 +848 +10,104 +36,271 +3,716 +198 +14 +184 +43 +72 +83 +6 +6 +2 +37 +66 +81 +As at 1 January +3,935 +31,279 +10,304 +1,071 +As at 1 January +Total +Software +and others +Trademarks +Core deposits +Prepaid +land premiums +Goodwill (i) operating rights +Expressway +2023 +As at 31 December +Cost +33. INTANGIBLE ASSETS +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 277 +Annual Report 2023 +The Group was still in the process of applying for title certificates for its buildings with a carrying amount +of RMB523 million as at 31 December 2023 (31 December 2022: RMB558 million). +49,758 +3,169 +(in RMB million) +Net carrying amount +As at 31 December +Additions +1 +Acquisitions of subsidiaries +36,081 +1,549 +13,832 +12,150 +8,550 +As at 1 January +93,421 +1 +2,718 +26,544 +48,953 +12,970 +(2,705) +(11) +(458) +(1,502) +(199) +(535) +2,236 +44,338 +Charge for the year +1,573 +As at 1 January +Impairment losses +39,566 +1,345 +16,368 +12,599 +9,254 +As at 31 December +(2,966) +1,954 +(326) +(66) +(1,250) +Disposals +(1,058) +(1,058) +Transfer to investment properties, net +7,508 +122 +3,859 +(1,324) +5,129 +Acquisitions of subsidiaries +37,130 +1,138 +- +Disposals +13 +Additions +278 +As at 1 January +Impairment losses +As at 31 December +31,299 +As at 31 December +12,745 +9,394 +4,646 +3,524 +(92) +(53) +(39) +(1) +(1) +3,370 +990 +1,412 +291 +290 +6,442 +33,386 +1,794 +44,060 +As at 1 January +99,078 +4,490 +9,084 +5,688 +12 +34,095 +44,116 +As at 31 December +Net carrying amount +339 +48 +(2) +17 +51 +38 +1,605 +4,566 +97 +918 +As at 31 December +(566) +(158) +(350) +(58) +Disposals +(1) +(1) +Disposals of subsidiaries +44,407 +2,444 +18 +823 +127 +Additions +1,139 +127,700 +15,965 +1 +10,056 +15,082 +1,476 +754 +5,129 +15,082 +189 +23 +- +- +23 +27,999 +11,387 +893 +8,640 +38,741 +3,744 +Disposals +Disposals of subsidiaries +Charge for the year +Acquisitions of subsidiaries +As at 1 January +Accumulated amortization +130,716 +17,283 +10,074 +3,335 +1,766 +Ping An Securities +328 +984 +(1,439) +Total +employee services +Purchase Plan +Value of +Cost of shares held for +Key Employee Share +(ii) +(i) +As at 31 December 2022 +(455) +Expired +Share-based compensation expenses (ii) +Purchased (i) +As at 1 January 2022 +(in RMB million) +(400) +861 +(1,261) +55 +55 +- +Exercised +(515) +(596) +573 +Vested +(iii) Movement of shares relating to the Key Employee Share Purchase Plan is as follows (refer to Note 54.(3) for details about directors): +38. KEY EMPLOYEE SHARE PURCHASE PLAN (CONTINUED) +Directors +RMB80.17 per share +From 24 February 2020 +to 27 February 2020 +Type +Average price of +shares purchased +Period of purchase +Ping An Insurance (Group) Company of China, Ltd. +(596) +Annual Report 2023 +The share-based compensation expenses of the Key Employee Share Purchase Plan and the total value of employee services were +RMB609 million during 2023 (2022: RMB573 million). +During the period from 16 March 2023 to 23 March 2023, 15,030,180 ordinary A shares were purchased from the market. The average +price of shares purchased was RMB46.13 per share. The total purchasing cost was RMB694 million (transaction expenses included). +During the period from 18 March 2022 to 25 March 2022, 12,518,547 ordinary A shares were purchased from the market. The average +price of shares purchased was RMB47.56 per share. The total purchasing cost was RMB596 million (transaction expenses included). +(370) +767 +(1,137) +108 +108 +(790) +790 +573 +284 +515 +609 +609 +In June 2023, the Company cancelled 70,006,803 A shares repurchased under the 2019 A Share Repurchase +Plan, and the total share capital of the Company was changed from 18,280,241,410 shares to 18,210,234,607 +shares. +18,280 +10,762 +10,832 +18,210 +7,448 +7,448 +Total +Overseas listed +H shares, par value +RMB1.00 per share +A shares, par value +RMB1.00 per share +Domestic listed +37. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +31 December 2022 +(million shares) +36. SHARE CAPITAL +156,463 +134,995 +Net +(1,389) +(2,036) +(279) +(363) +(1,699) +31 December 2023 +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic +or other losses as incurred by companies operating in the insurance, banking, trust, securities, futures +and fund businesses. The Group's respective entities engaged in such businesses would need to make +appropriations for such reserves based on their respective year-end profit or risk assets, the companies +operating in insurance should make appropriations for general reserves based on 10% of net profit, the +company operating in banking should make appropriations based on 1.5% of risk assets, the company +operating in securities should make appropriations based on 10% of net profit, the companies operating in +trust should make appropriations based on 5% of trust claim reserves, the companies operating in futures +should make appropriations based on 10% of net profit, and the companies operating in fund should make +appropriations based on 10% of fund management fees as determined in accordance with PRC Accounting +Standards, and based on the applicable PRC financial regulations, in their annual financial statements. Such +reserves are not available for dividend distribution or transfer to share capital. +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +Annual Report 2023 +(694) +(370) +767 +(1,137) +(694) +Total +Value of +employee services +Cost of shares held for +Key Employee Share +Purchase Plan +As at 31 December 2023 +Expired +Exercised +Share-based compensation expenses (ii) +Purchased (i) +As at 1 January 2023 +(in RMB million) +Movement of reserves relating to the Key Employee Share Purchase Plan is as follows: +The Company has adopted a Key Employee Share Purchase Plan for the key employees (including +executive directors and senior management) of the Company and its subsidiaries. Shares shall be vested +and awarded to the key employees approved for participation in the plan, subject to the achievement of +certain performance targets. +38. KEY EMPLOYEE SHARE PURCHASE PLAN +The Group's subsidiaries consolidated certain asset management schemes that were managed by third +parties. These asset management schemes invested in the insurance index shares which included the +Company's shares. As such the Group indirectly hold the Company's shares. The consideration paid by the +consolidated asset management schemes in purchasing the Company's shares from the market, including +any directly attributable incremental cost, is debited to "Share premium" under "Reserves". No gain or loss +shall be recognized in profit or loss on the sale of those shares, the consideration received is credited to +"Share premium" under "Reserves". As at 31 December 2023, these assets management schemes have been +liquidated, there is no consolidated assets management scheme that holds shares of the Company (as at +31 December 2022, 261 million shares of the Company were held by these consolidated assets management +schemes). +37. RESERVES, RETAINED PROFITS AND NON-CONTROLLING INTERESTS +(CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 283 +Unvested as at +1 January +(1,587) +2023 +during +the year [2] +472 +(4,451) +(15,916) +Total +1,429 +(13) +472 +- +970 +Value of +employee +services +(19,895) +(21,324) +(16,886) +(4,451) +Service Plan +Cost of shares +held for Long-term +As at 31 December 2023 +Exercised +Share-based compensation expenses (ii) +Purchased (i) +As at 1 January 2023 +(in RMB million) +Movement of reserves relating to the Long-term Service Plan is as follows: +13 +The Company has adopted a Long-term Service Plan for the employees of the Company and its +subsidiaries. Shares shall be vested and awarded to the employees participated in the Long-term Service +Plan, subject to the confirmation of their applications made when they retire from the Company. +(in RMB million) +Purchased (i) +286 +The share-based compensation expenses and the total value of employee services of the Long-term Service Plan were RMB472 +million during 2023 (2022: RMB326 million). +From 18 March 2022 to 25 March 2022, 93,314,482 ordinary A shares were purchased from the market. The average price of shares +purchased was RMB47.56 per share. The total purchasing cost was RMB4,439 million (transaction expenses included). +From 16 March 2023 to 23 March 2023, 96,608,364 ordinary A shares were purchased from the market. The average price of shares +purchased was RMB46.06 per share. The total purchasing cost was RMB4,451 million (transaction expenses included). +(ii) +(i) +(15,916) +970 +(16,886) +(18) +As at 1 January 2022 +18 +326 +(11,803) +(4,439) +662 +Total +services +Value of +employee +(12,465) +(4,439) +Cost of shares +held for Long-term +Service Plan +As at 31 December 2022 +Share-based compensation expenses (ii) +Exercised +326 +39. LONG-TERM SERVICE PLAN +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +From 18 March 2022 +to 25 March 2022 +1,937,251 +1,935,297 +4,051,091 +Other employees +paid individuals +The five highest +539,222 +539,215 +1,078,437 +RMB47.56 per share +Directors +From 26 April 2021 +to 29 April 2021 +1,472,470 +1,546,892 +Other employees +paid individuals +The five highest +2023 +Unvested as at +31 December +394,275 +394,275 +RMB73.13 per share +Directors +2,685,633 +895,209 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 285 +Annual Report 2023 +The relevant shares are locked for one year from the purchasing date; one third of the shares will be unlocked each year and +vested in batches to employees after the lock-up period according to rules of the Key Employee Share Purchase Plan. +The weighted average price of the domestic listed A shares on the trading day before the grant date was RMB53.83 per share. +From 1 January 2023 to 31 December 2023, the number of shares lapsed under the Key Employee Share Purchase Plan +(excluding directors and the five highest paid individuals) reached 1,017,867; there was no share cancellation under the Key +Employee Share Purchase Plan. +The closing price of the domestic listed A shares on the trading day before the period of purchase was RMB45.95 per share. +The lock-up period of the relevant shares is from 25 March 2023 to 24 March 2024. One third of the shares under the Key +Employee Share Purchase Plan will be unlocked each year and vested in batches to employees after the lock-up period +according to rules of the Key Employee Share Purchase Plan, if employees achieve the requirements of the Company's +performance indicators (including compliant operation indicators, risk management indicators, economic efficiency indicators, +and social responsibility indicators). +[4] +[3] +[2] +[1] +12,333,609 +12,333,609 +6,045,353 +2,675,673 +19,503 +2,675,673 +19,503 +3,021,866 +9,832,121 +Other employees +Directors +The five highest +paid individuals +Other employees +to 23 March 2023 +RMB46.13 per share +From 16 March 2023 +paid individuals +The five highest +1,790,424 +Addition +during +the year[1] +Accumulated depreciation +(5,056) +Precious metals held for trading +Others +7,150 +4 +7,146 +Disposals +Charge for the year +As at 1 January +Accumulated depreciation +15,673 +12 +15,661 +4,787 +As at 31 December +(1) +(7,979) +Disposals +3,923 +4 +3,919 +Additions +19,730 +9 +19,721 +(7,980) +As at 1 January +5 +(6,065) +3 +3 +12,580 +50 +12,575 +9,794 +4 +9,790 +3 +3 +4,792 +As at 31 December +As at 1 January +As at 31 December +Additions +As at 1 January +Impairment provision +As at 31 December +5,876 +8 +5,868 +(6,066) +(1) +Net carrying amount +Total +Others +Buildings +Other +20,977 +20,977 +New Founder Group +2,438 +2,438 +TTP Car Inc. +5,265 +5,265 +Autohome Inc. +676 +1,073 +241 +241 +Shanghai Gezhouba Yangming Property Co., Ltd. +Ping An E-wallet +134 +134 +Beijing Shuangronghui Investment Co., Ltd. +66 +66 +Ping An Commercial Property Investment +328 +1,073 +111 +787 +Total +2023 +Cost +(in RMB million) +RIGHT-OF-USE ASSETS +34. RIGHT-OF-USE ASSETS AND LEASE LIABILITIES +The Group's right-of-use assets include the above prepaid land premiums and right-of-use assets disclosed +in Note 34. +Fair value is based on the fair value of stocks issued in the public market or applicable valuation +techniques. The present value of future cash flows is based on business plans approved by management +covering a five-year period and a risk adjusted discount rate. Cash flows beyond that period have been +extrapolated using a steady growth rate and terminal value. Discount rates used by the Group range from +10% to 17% (2022: from 10% to 17%) and growth rates, where applicable, range from 2% to 25% (2022: from 2% +to 35%) for 2023. +When assessing the impairment of goodwill, the main valuation technique used to determine the +recoverable amount of the groups of assets (or groups of cash-generating units) are Fair Value Less Cost +to Sell and Present Value of Future Cash Flows. +(1) GOODWILL (CONTINUED) +33. INTANGIBLE ASSETS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +280 +44,060 +20,885 +23,175 +Net carrying amount +(278) +(220) +44,338 +21,105 +23,233 +(58) +Less: Impairment losses +Annual Report 2023 +(9,530) +Ping An Insurance (Group) Company of China, Ltd. 281 +Notes to Consolidated Financial Statements +90,806 +76,052 +Other receivables +(Restated) +31 December 2022 +31 December 2023 +(in RMB million) +35. OTHER ASSETS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Foreclosed assets +282 +6,107 +Total cash outflows for lease +584 +660 +applied the simplified approach +Expense relating to leases of low-value assets and short-term leases +555 +451 +Interest expense on lease liabilities +2022 +7,044 +2023 +1,804 +Prepayments +Foreclosed assets +Including: Other receivables +(8,423) +(13,516) +Less: Impairment provisions +164,886 +148,511 +Gross +20,509 +18,987 +2,070 +Others +39,036 +Amounts in the processing clearance and settlement +1,060 +378 +Dividends receivable +16,834 +10,043 +Precious metals held for trading +3,927 +2,211 +29,680 +(in RMB million) +The Group's right-of-use assets include the above assets and prepaid land premiums disclosed in Note 33. +The amount recognized in the Consolidated Income Statement and the Consolidated Statement of Cash +Flows for the year relating to the lease contracts are as follows: +14,185 +19,721 +As at 31 December +(11,460) +(11,459) +Disposals +6,434 +6 +6,428 +Additions +24,756 +9 +4 +As at 1 January +Total +Others +Buildings +2022 +Cost +(in RMB million) +RIGHT-OF-USE ASSETS (CONTINUED) +34. RIGHT-OF-USE ASSETS AND LEASE LIABILITIES (CONTINUED) +For the year ended 31 December 2023 +24,752 +19,730 +Accumulated depreciation +As at 1 January +12,580 +5 +1 +12,575 +14,184 +As at 1 January +Net carrying amount +As at 31 December +As at 31 December +As at 1 January +Impairment provision +As at 31 December +7,150 +4 +7,146 +(9,403) +(1) +(9,402) +Disposals +5,982 +2 +5,980 +Charge for the year +10,571 +3 +10,568 +FINANCIAL STATEMENTS +As at 31 December +Ping An Insurance (Group) Company of China, Ltd. +(1) +Acquisitions of subsidiaries +86,023 +3,169 +2,657 +24,202 +43,510 +12,485 +Disposals +Cost +167 +Total +Construction +Motor +vehicles +Equipment, +furniture and +fixtures +Buildings +Leasehold +improvements +2022 +(in RMB million) +32. PROPERTY AND EQUIPMENT (CONTINUED) +Annual Report 2023 +in progress +8,823 +As at 1 January +33 +1,780 +Disposals of subsidiaries +(4,740) +(640) +(4,100) +Transfer to investment properties, net +1 +120 +450 +655 +(1,226) +3,958 +Transfer from/(to) construction in progress +10,886 +Additions +198 +83 +1,945 +3 +1,343 +(1) +89,976 +29,764 +193,836 +31,826 +Agent channel +143,887 +90,503 +200,368 +Including: Regular premium +70,352 +18,387 +Bancassurance channel +19,699 +10,989 +Including: Regular premium +12,139 +8,864 +Community Grid, tele and +others +18,066 +Note: PAA insurance products mainly include insurance contracts +with a coverage period shorter than one year; non-PAA +insurance products mainly include insurance contracts +of long-term traditional, participating, universal, and +investment-linked insurance. +Non-PAA +INSURANCE REVENUE AND INSURANCE SERVICE +EXPENSES +181,973 +Life and Health Insurance Business +Including: Regular premium +Insurance revenue will be recognized over the +coverage period based on the provision of services, +exclusive of the investment component (an amount +that an insurance contract requires the insurer +to repay to a policyholder in all circumstances, +regardless of whether an insured event occurs.) +(in RMB million) +2023 +WRITTEN PREMIUM +Written premium refers to all premium received +from insurance policies issued. Life & Health's +written premium amounted to RMB601,934 million in +2023. +Life & Health's written premium is analyzed below +by policyholder type and channel: +2023 +119,558 +2022 +(in RMB million) +Insurance revenue +223,600 +232,194 +Retail business +582,716 +523,350 +Premium allocation approach +("PAA") +New business +2022 +4,261 +19,218 +Insurance service expenses comprise incurred claims +and other insurance service costs, exclusive of the +investment component. +27,436 +New business +18,965 +19,436 +Non-PAA +107,548 +109,820 +Renewed business +253 +228 +Total +601,934 +543,014 +INSURANCE CONTRACT LIABILITIES +December +(in RMB million) +31, 2023 +December +31, 2022 +Insurance contract liabilities +26,430 +PAA +19,664 +Business Analysis +Renewed business +400,743 +403,792 +Agent channel +358,237 +363,629 +Bancassurance channel +20,388 +18,074 +5,205 +(in RMB million) +2022 +Community Grid, tele and +others +22,118 +22,089 +Insurance service expenses +133,978 +137,256 +Group business +2023 +MANAGEMENT DISCUSSION AND ANALYSIS +3,056 +Ping An Insurance (Group) Company of China, Ltd. +others +Net profit +73,391 +N/A +75,505 +(2.8) +Notes: (1) Investment service result is the operating investment +income less the required return on reserves. +(2) Figures may not match the calculation due to rounding. +SOLVENCY MARGIN +Solvency margin ratios of Ping An Life, Ping An Annuity, and Ping An Health Insurance were all significantly +above the regulatory requirements as of December 31, 2023. +Ping An Life +Ping An Annuity +December +December +(in RMB million) +31, 2023 +31, 2022 +December +31, 2023 +(2) Figures may not match the calculation due to rounding. +Notes: (1) Excluding changes in financial risks of insurance +contracts subject to the VFA. +non-operating items and +Impact of one-off material +CSM release base +843,227 +899,273 +(6.2) +Operating profit +106,083 +109,810 +(3.4) +Release of CSM +December +(74,787) +(7.2) +Short-term investment +Closing CSM +768,440 +818,683 +(6.1) +variance +(32,692) (34,305) +(4.7) +(80,590) +19 +Ping An Health Insurance +December +31, 2022 +105.0 +124.1 +174.9 +136.1 +248.8 +218.6 +Comprehensive solvency margin +ratio (%) +194.7 +219.7 +264.3 +216.2 +306.1 +265.9 +Notes: (1) Core solvency margin ratio = core capital / minimum capital. Comprehensive solvency margin ratio = actual capital / minimum +capital. +(2) The minimum regulatory requirements for the core solvency margin ratio and comprehensive solvency margin ratio are 50% +and 100% respectively. +(3) For details of subsidiaries' solvency margin, please visit the Company's website (www.pingan.cn). +(4) Figures may not match the calculation due to rounding. +Annual Report 2023 +Core solvency margin ratio (%) +3,899,625 +3,147 +6,233 +31, 2023 +31, 2022 +Core capital +415,458 +495,845 +9,509 +8,482 +7,829 +6,681 +December +Actual capital +877,807 +14,368 +13,480 +9,631 +8,125 +Minimum capital +395,780 +399,557 +5,436 +770,771 +3,424,203 +Guangdong +21,404 +99.6 +1.1 pps +Total investment income (3) +12,316 +10,014 +23.0 +Other net revenue and +(in RMB million) +2023 +2022 Change (%) +expenses +(1,415) +(1,218) +16.2 +Operating profit +8,958 +10,112 +(11.4) +Profit before tax +100.7 +COR (%) +N/A +1,082 +Net expense from +reinsurance contracts +held(¹) +313,458 +294,222 +2023 +2022 +Change (%) +6.5 +(306,390) +(284,978) +8,818 +7.5 +(3,423) +15.6 +Net insurance financial +result and others (2) +(5,195) +(4,739) +9.6 +Underwriting profit +(2,083) +(3,956) +9,878 +(10.7) +Operating ROE (%) +Combined loss ratio (3) +Notes: (1) Net expense from reinsurance contracts held = +(%) +71.5 +71.3 +0.2 pps +allocation of reinsurance premiums paid - amount +recovered from reinsurer. +Insurance revenue +313,458 +0.9 pps +294,222 +Including: +Auto insurance +209,538 +197,462 +6.1 +Non-auto insurance +82,041 +72,650 +12.9 +6.5 +Insurance revenue +Insurance service +expenses +28.3 +ratio (2) (%) +7.4 +COR(¹) (%) +100.7 +8.8 +99.6 +-1.4 pps +Income tax +140 +234 +(40.2) +29.2 +1.1 pps +Net profit +8,958 +10,112 +(11.4) +Combined expense +Operating profit +8,958 +10,112 +(11.4) +Including: +PAA +(in RMB million) +Key Indicators +115,759 +84,770 +Beijing +40,479 +35,904 +Traditional life insurance +163,480 +121,052 +Shandong +37,621 +33,915 +Long-term health insurance +109,604 +113,733 +Jiangsu +36,674 +32,416 +Accident & short-term health +Zhejiang +Universal insurance +94,951 +103,049 +119.6 +21,075 +Non-PAA +3,878,221 +3,403,128 +20 +20 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Life & Health's written premium is analyzed below +35,397 +by product type: +Life & Health's written premium is analyzed below +by major region: +2023 +2022 +(in RMB million) +2023 +2022 +Participating insurance +62,723 +69,851 +(in RMB million) +30,113 +insurance +39,966 +Standards for Enterprises No. 25 - Insurance Contracts issued +by the Ministry of Finance in 2006. Lapse rate = surrender / +(opening balance of life insurance reserve + opening balance +of long-term health insurance reserve + long-term insurance +premium income). +Ping An Insurance (Group) Company of China, Ltd. +21 +22 +Business Analysis +Property and Casualty Insurance Business +Ping An P&C grew insurance revenue by 6.5% year on year in 2023, with +a 100.7% overall combined ratio (“COR”) and a better-than-average 97.7% +auto insurance COR. Overall COR excluding guarantee insurance is 98.4%; +auto insurance COR excluding impacts of natural disasters is 96.6%. +Ping An P&C's "Ping An Auto Owner" app ranks as the largest automotive +service app in China having accumulated over 200 million registered users +as of December 31, 2023, with over 136 million vehicles linked to it. As a +core service platform for auto owners, the "Ping An Auto Owner" app +enables the Company to precisely acquire potential customers and convert +users into insurance customers via digital operations. Monthly active users +of the app exceeded 40.49 million in December 2023. +With leading online claims services, Ping An P&C scored 94.52 in the Auto +Insurance Service Quality Index evaluation by CBIT, ranking among top +players in the property and casualty insurance industry. +BUSINESS OVERVIEW +Note: Lapse rate is calculated according to the Accounting +The Company conducts property and casualty +insurance business mainly through Ping An P&C +whose business scope covers all lawful property +and casualty insurance business lines including auto, +corporate property and casualty, engineering, cargo, +liability, guarantee, credit, home contents, and +accident & health insurance, as well as international +reinsurance business. Ping An P&C has been +honored as "No.1 Brand" in China's auto insurance +and property and casualty insurance markets by the +Ministry of Industry and Information Technology for +13 consecutive years. +Ping An P&C applies technologies to data-driven +online operations and services. The "Ping An Auto +Owner" app is committed to providing one-stop +services covering “auto insurance, auto services +and auto life," offering 82 service items including +refueling, auto washing, designated driver services, +emergency assistance and annual inspection by +integrating over 260,000 partners in the ecosystem. +The "Ping An Auto Owner" app had over 200 million +registered users as of December 31, 2023, with over +136 million vehicles linked to it. As a core service +platform for auto owners, the "Ping An Auto +Owner" app enables the Company to precisely +acquire potential customers and convert users into +insurance customers via digital operations. Monthly +active users of the app exceeded 40.49 million in +December 2023. +Ping An P&C continued to improve online claim +settlement to create "worry-free, time-saving, and +money-saving" service experience. Ping An P&C +enabled worry-free and heartwarming concierge +claims experience with its "exclusive claims +manager" service, and further improved customers' +claims experience through upgraded video-based +claims processing, scheduled loss assessment, and +other functions. With excellent customer services, +Ping An P&C scored 94.52 in the Auto Insurance +Service Quality Index evaluation (1) by CBIT, ranking +among top players in the property and casualty +insurance industry. +Note: +(1) From the Auto Insurance Service Quality Index +evaluation results released by China Banking and +Insurance Information Technology Management Co., +Ltd. ("CBIT") in April 2023. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +Focusing on serving the real economy and people's +livelihoods, Ping An P&C integrates the ESG +philosophy into company values and business +operations, promoting insurance products in line +with national strategies, including green insurance, +technology insurance, inclusive insurance and +catastrophe insurance. Ping An P&C has provided +over RMB3.9 trillion worth of insurance coverage +for over 1,500 key engineering projects across +China as of December 31, 2023. Moreover, Ping An +P&C provided RMB200 trillion worth of insurance +coverage for 2.29 million small and micro-enterprises +in 2023. +Ping An P&C maintained stable business growth and +good business quality. Ping An P&C grew insurance +revenue by 6.5% year on year to RMB313,458 million +in 2023, with a 100.7% overall COR and a better- +than-average 97.7% auto insurance COR. Overall +COR excluding guarantee insurance is 98.4%; auto +insurance COR excluding the impacts of natural +disasters is 96.6%. +Analysis of Profit Sources +2.07 +2022 +42,699 +Subtotal +253,220 +227,299 +Annuity +110,126 +110,532 +Investment-linked insurance +276 +2.06 +377 +601,934 +543,014 +Total +601,934 +543,014 +LAPSE RATE +Annual Report 2023 +Lapse rate (%) +2023 +Total +(8,092) (3,685) +Operating variances and +220.6 +2022 +2023 +Ping An P&C's premium income is analyzed below +by product type: +Ping An P&C's core and comprehensive solvency +margin ratios were significantly above the +regulatory requirements as of December 31, 2023. +SOLVENCY MARGIN +Property and Casualty Insurance Business +Business Analysis +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 25 +Annual Report 2023 +Note: The Company has implemented IFRS 17 since January 1, 2023. Insurance revenue, insurance service expenses, underwriting profit, +COR, and net insurance contract liabilities (insurance contract liabilities - insurance contract assets) are all data under IFRS 17. Data +for the comparative period has been retrospectively adjusted as per IFRS 17. +9,485 +131.1% +(6,834) +28,625 +22,003 +665 +47,393 +Guarantee insurance +(in RMB million) +Amount +Percentage +(%) +Amount +73,056 +21.5 +64,899 +67.5 +201,298 +70.8 +213,851 +Auto insurance +Non-auto insurance +Accident and health +insurance +125,337 +56,976 +7,659 +60,734 +126,230 +Actual capital +101,193 +102,875 +December 31, December 31, +2022 +2023 +Core capital +(in RMB million) +Percentage +(%) +Minimum capital +24.5 +97.7% +7,128 +21,811 +21,848 +23,221 +868,698,218 +Liability insurance +185,461 +97.7% +4,732 +200,840 +209,538 +213,851 +289,778,369 +Net insurance +contract +liabilities +COR +profit +Underwriting +service +expenses +revenue +income +(1,373) +106.3% +23,310 +Health insurance +9,090 +9,423 +21,568,692 +casualty insurance +Corporate property and +10,521 +106.0% +(672) +11,646 +213 +11,224 +958,588,454 +Accidental injury insurance +7,340 +95.2% +511 +9,979 +10,655 +13,250 +140,735,069 +10,160 +Insurance +23,410 +23,684 +38,463 +Cross-selling +13.6 +40,403 +16.8 +50,678 +Direct selling +27.5 +81,999 +30.1 +91,061 +Car dealers +28.2 +84,107 +31.3 +94,662 +Agencies +Note: +Percentage +(%) +12.7 +40,942 +13.7 +Telemarketing and +insurance +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +26 +Note: Figures may not match the calculation due to rounding. +100.0 +298,038 +100.0 +302,160 +Amount +Total +26,274 +7.9 +23,550 +Others +8.2 +24,313 +1.2 +3,746 +online channels +8.8 +7.7 +Percentage +(%) +(in RMB million) +(in RMB million) +PREMIUM INCOME +(3) For details of Ping An P&C's solvency margin, please +refer to the Company's website (www.pingan.cn). +(2) The regulatory minimum requirements for the core +solvency margin ratio and comprehensive solvency +margin ratio are 50% and 100% respectively. +Notes: (1) Core solvency margin ratio = core capital / minimum +capital. Comprehensive solvency margin ratio = actual +capital minimum capital. +Ping An P&C's premium income is analyzed below +by major region: +220.0 +207.8 +margin ratio (%) +Comprehensive solvency +177.6 +169.4 +(%) +100.0 +100.0 298,038 +302,160 +Total +Core solvency margin ratio +8.0 +Guangdong +Jiangsu +Zhejiang +Shanghai +2023 +2022 +51,832 +2022 +2023 +Total +Subtotal +Ping An P&C's premium income is analyzed below +by channel: +Sichuan +Premium income refers to premiums computed based on +written premium after the significant insurance risk testing +and separation of hybrid contracts in accordance with the +Circular on the Insurance Industry's Implementation of the +No.2 Interpretation of Accounting Standards for Business +Enterprises (Bao Jian Fa [2009] No.1) and the Circular +on Issuing the Regulations regarding the Accounting +Treatment of Insurance Contracts (Cai Kuai [2009] No.15). +298,038 +302,160 +Amount +125,638 +16,022 +16,733 +16,342 +18,288 +20,109 +21,015 +23,093 +22,401 +50,072 +130,269 +Income tax +Premium +Auto insurance +(6.7) +others +88,587 +91,710 +(3.4) +Contribution from new +Release of CSM +74,787 +80,590 +(7.2) +CSM release base +843,227 +899,273 +(6.2) +business ("New Business +CSM") +38,951 +35,122 +10.9 +CSM release rate (%) +Change (%) +2022 +2023 +877,135 +bancassurance +11,951 +1,949 +OPERATING PROFIT SOURCES +Operating profit is a meaningful business +performance evaluation and comparison metric +given the long-term nature of the Company's major +life and health insurance business. Ping An defines +operating profit after tax as reported net profit +excluding items which are of a short-term, volatile +or one-off nature and others: +Short-term investment variance applies to Life +& Health business excluding the part subject +to the VFA (1). This short-term investment +variance is the variance between the actual +investment return on the aforesaid business +and the embedded value long-run investment +return assumption. Net of the short-term +investment variance, the investment return on +the aforesaid Life & Health business is locked at +4.5% (2) Debt investments at fair value through +other comprehensive income backing such +business are measured at cost; +The impact of one-off material non-operating +items and others is the impact of material +items that management considered to be non- +operating incomes and expenses. +Notes: (1) Insurance finance income or expenses of liabilities +subject to the VFA match the changes in the fair +value of the underlying items backing such business. +Therefore, no adjustment is made when operating +metrics are measured. +(2) The Company lowered the investment return +assumption to 4.5% in 2023, and retrospectively adjusted +data for the comparative period as per the adjusted +investment return assumption. +8.9 +18 +Ping An Insurance (Group) Company of China, Ltd. +(in RMB million) +2023 +2022 +Change (%) +(in RMB million) +Insurance service result and +Opening CSM +818,683 +Annual Report 2023 +9.0 +-0.1 pps +Present value of expected +others +7,771 +5,236 +48.4 +Changes in estimates that +adjust CSM(1) +(46,374) +(42,160) +10.0 +Changes in financial risks of +(6.5) +Investment service result (1) +21,785 +17.5 +Operating profit before tax +114,176 +113,495 +0.6 +insurance contracts subject +to VFA +6,635 +2,069 +25,589 +Agents, +-1.0 pps +10.1 +25,332 27,106 +Change in risk adjustment +premiums from new +for non-financial risk +6,029 +5,884 +Opening risk adjustment +142,249 +138,165 +2.5 +3.0 +11.1 +business sold +315,274 +21.9 +New business CSM margin +Risk adjustment release +rate (%) +4.2 +4.3 +-0.1 pps +(%) +Expected interest growth +384,254 +Insured +amount +Fu Whole Life +Insurance +587 +Notes: (1) COR under IFRS 17 = (insurance service expenses + +(allocation of reinsurance premiums paid amount +recovered from reinsurer) + (net insurance finance +expenses for insurance contracts issued - net +reinsurance finance income for reinsurance contracts +held) changes in insurance premium reserves)/ +insurance revenue. +(3) Total investment income includes interest revenue +from non-banking operations, investment income, +share of profits and losses of associates and joint +ventures, impairment losses on investment assets, and +interest expenses on assets sold under agreements +to repurchase and placements from banks and other +financial institutions. +(2) Net insurance financial result and others = Net +insurance finance expenses for insurance contracts +issued net reinsurance finance income for reinsurance +contracts held + changes in insurance premium +reserves. +(9.3) +24,110 +21,879 +MANAGEMENT DISCUSSION AND ANALYSIS +• +Meanwhile, Ping An launched "Sheng Shi Tong +Fu❞ to proactively develop the critical illness +insurance market for substandard groups. In +addition, Ping An Life penetrated the non- +critical illness insurance market by expanding +scenarios and increasing benefit limits of +accident insurance products, meeting diverse +customer demands for insurance protection. +In respect of “insurance + healthcare," Ping +An Life provided health management services +to over 20 million customers in 2023. About +76% of newly enrolled customers used health +management services, which were widely +welcomed by customers. Since its launch +in 2021, Ping An Zhen Xiang RUN Health +Services Plan ("Ping An Zhen Xiang RUN") +has provided customers with full-lifecycle +healthcare services including five highlights, +namely unique checkups, blood sugar control, +online consultation, outpatient appointment +assistance and accompanying consultation, +and critical illness management. Ping An Life +upgraded Ping An Zhen Xiang RUN in July +2023 by including health management plans, +health diagnostics and family doctor services +and upgrading chronic disease prevention +and control services. In this way, Ping An +Life provides customers with full-lifecycle +protection by delivering worry-free, time- +saving, and money-saving one-stop healthcare +experience in three main service scenarios, +namely health, medical care and chronic +disease. +In respect of "insurance + home-based +elderlycare," Ping An integrates internal and +external service providers to offer one-stop, +home-based elderly care solutions through +committed Al concierges, life concierges +and doctor concierges, making the elderly +comfortable and their children worry-free. +The solutions cover ten scenarios including +medical care, housing, nursing, dining and +entertainment, enabling 24/7 online customer +services. With a robust service supervision +system, Ping An continuously expands +its "online, in-store, and home-delivered" +service network to optimize customer service +experience. Ping An collaborated with parties +concerned in introducing the Home-based +Rehabilitation Nursing Alliance System +and establishing industry standards and +ecosystems. In this way, Ping An helps the +elderly live a dignified life at home, striving to +build the No.1 home-based elderly care brand +in China. Ping An's home-based elderly care +services covered 54 cities across China as +of December 31, 2023. Over 80,000 customers +have qualified for the home-based elderlycare +services, giving positive general feedback. +In respect of “insurance + high-end +elderlycare," Ping An is committed to +developing the premium elderlycare market +and delivering innovative "one-stop" +full-lifecycle elderly care solutions. Under +the core philosophy of "seven-dimensional +healthcare" and the value proposition of +"prime life, exclusive services, and respectful +care," Ping An provides customized elderlycare +services and high-quality heartwarming +elderlycare experience to meet the growing +demand for premium elderlycare in China. Ping +An has unveiled high-end elderlycare projects +in four cities as of December 31, 2023, including +"Shanghai Yi Nian Cheng" unveiled in February +2023 and a "Ping An Zhen Yi Nian" experience +center opened in Sanya, Hainan Province in +July 2023. +Note: (1) Seven-dimensional healthcare refers to seven health +dimensions, namely the body, cognition, emotion, spirit, +financial status, career and social interaction. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +17 +Business Analysis +Life and Health Insurance Business +Ping An Life's 13-month persistency ratio of +insurance policies improved by 2.5 pps year on +year to 92.8%, and 25-month persistency ratio +improved by 6.8 pps year on year to 85.8% in 2023, +indicating steadily improving business quality. Going +forward, Ping An Life will boost persistency ratios +and the efficiency of renewal premium collection +by continuously enhancing smart, digital ex ante +services and precise premium collection regarding +policies to be renewed. +(2) Combined expense ratio = (acquisition cost +amortization + maintenance expenses)/insurance +revenue. +(3) Combined loss ratio = (settled loss + outstanding +loss profit or loss of loss contracts + (allocation +of reinsurance premiums paid - amount recovered +from reinsurer) + (net insurance finance expenses for +insurance contracts issued - net reinsurance finance +income for reinsurance contracts held) + changes in +insurance premium reserves)/insurance revenue. +Annual Report 2023 +(in RMB million) +Insurance +Guarantee insurance premium income dropped 97.0% +year on year to RMB665 million in 2023. Guarantee +insurance COR rose by 5.5 pps year on year to +131.1% mainly because small and micro-enterprise +customers' repayment capacity was still under +pressure due to changes in the macroeconomic +environment. Historically, guarantee insurance +business produced a significant underwriting profit, +but in recent years, its COR has been hampered by +changes in the market environment. Ping An P&C +has continuously reduced the scale of guarantee +insurance business in recent years, and suspended +financing guarantee insurance business in the fourth +quarter of 2023. With the rapid reduction in risk +exposure of the guarantee insurance business, its +impact on Ping An P&C's overall business quality will +decrease significantly. +Guarantee Insurance +Corporate Property and Casualty Insurance +Ping An P&C's premium income from corporate +property and casualty insurance business reached +RMB9,423 million in 2023, up 14.8% year on year. +COR of corporate property and casualty insurance +business remained good at 97.7%, improving by +1.5 pps year on year. Going forward, Ping An P&C. +will adhere to the principle of serving national +development strategies, the real economy, and +people's livelihoods. Moreover, Ping An P&C will +strengthen the application of insurtech to provide +enterprises with risk protection and risk reduction +services, facilitating their high-quality development. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +24 +Accidental injury insurance premium income fell +27.4% year on year to RMB10,160 million in 2023. +Accidental injury insurance COR reached 106.0% +mainly due to increased customer travels and +product upgrades. Putting customer satisfaction +first, Ping An P&C expands insurance coverages +and raises sums insured to better meet customers' +protection needs. Moreover, Ping An P&C provides +users with convenient insurance services through +apps including "Ping An Auto Owner" and "Ping An +Good Life." +Ping An Life +Accidental Injury Insurance +Health Insurance +Liability insurance premium income grew 6.6% +year on year to RMB23,221 million in 2023. Liability +insurance COR rose by 4.6 pps year on year to +106.3% in 2023 and overall business risk was under +control. Ping An P&C finished building its risk pricing +database, and leveraged the database to develop a +pricing model, further enhancing its precise pricing +capability. Regarding its underwriting capability, +Ping An P&C improved its underwriting services +by realizing 100% online middle-office support for +liability insurance, centering on end-to-end business +processes and requirements of customers and sales +teams. +Liability Insurance +Ping An P&C actively refines operations and +continuously improves its sales and customer +service capabilities. Overall operations are steady +and healthy in good order. Auto insurance premium +income increased 6.2% year on year to RMB213,851 +million, and vehicles insured by Ping An P&C +increased 6.4% year on year in 2023. Moreover, Ping +An P&C continuously improves its auto insurance +profitability by actively promoting risk reduction +and building an exclusive framework for pricing, +services and claims for new energy vehicles. Auto +insurance COR reached 97.7%, or 96.6% excluding the +impacts of natural disasters in 2023. Going forward, +Ping An P&C will strengthen core technologies in +new auto insurance segments including autonomous +driving and usage-based insurance, and innovate +products and services to meet diverse customer +demands and drive the high-quality development of +auto insurance business. +Auto Insurance +OPERATING DATA BY PRODUCT TYPE +Property and Casualty Insurance Business +Business Analysis +Ping An Insurance (Group) Company of China, Ltd. 23 +Ping An P&C thoroughly implements the spirit of +the 20th National Congress of the CPC and the +"Healthy China" strategy. Answering the state's +call to “further improve China's medical insurance +system" under the 14th Five-Year Plan, Ping An +P&C gives full play to health insurance's role as +a complement to China's multi-layered medical +security system. Health insurance premium income +grew 36.7% year on year to RMB13,250 million in +2023. Health insurance COR remained good at 95.2%. +Ping An P&C continuously transforms its customer +development approach from "treatment-centered" +to "health-centered,” developing needs-oriented +products and services to address health-related pain +points of customer segments from children to the +elderly, from individuals to families, and from cities +to counties. +2023 +2022 +2021 +Jinrui (2021) +Annuity +Agents, +Insurance +bancassurance +15,461 +373 +Ping An Yuxiang +Jinrui Annuity +Ping An Caifu +Agents, +bancassurance +15,285 +300 +Ping An Jinrui +Rensheng +(2021) Annuity +Insurance +Agents, +bancassurance +15,029 +Insurance +Ping An Ping An +Life Insurance +32,183 +13-month persistency ratio (%) +92.8 +90.3 +86.3 +25-month persistency ratio (%) +85.8 +79.0 +78.1 +INSURANCE PRODUCT INFORMATION +11 +The following table lists the top five insurance +products of Ping An Life by premium income in 2023. +Sales channel +Ping An Sheng +Shi Jin Yue +(Exclusive +Version) Whole Agents, direct +selling +Premium +income Surrender +(in RMB million) +Accident and health +39. LONG-TERM SERVICE PLAN (CONTINUED) +Period of purchase +From 7 May 2019 +to 14 May 2019 +28,981 +1,693 +91 +1,784 +Changes that relate to future services +(2,765) +5,518 +(114) +2,639 +Adjustments to liabilities for incurred +claims +(6,800) +Changes in estimates that do not adjust +the contractual service margin +(409) +Changes that relate to past services +(6,800) +(409) +(7,209) +Insurance service result +1,479 +(2,009) +(83,574) +(84,104) +Insurance finance expenses +116,769 +(7,209) +5,718 +(42,240) +41,507 +2,099,128 +140,880 +2,099,128 +140,880 +879,551 +879,551 +3,119,559 +3,119,559 +Contractual service margin recognized +for services provided +(83,460) +(83,460) +Change in the risk adjustment for non- +financial risk for risk expired +Experience adjustments +(7,118) +733 +(7,118) +11,044 +Changes that relate to current services +11,044 +(7,118) +(83,460) +Contracts initially recognized in the +period +(45,965) +4,694 +42,126 +855 +Changes in estimates that adjust the +contractual service margin +11,044 +27,245 +149,732 +Total changes in the statement of +823,222 +823,222 +3,422,812 +3,422,812 +292 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +(3) THE EFFECT ON THE MEASUREMENT COMPONENTS OF INSURANCE CONTACTS +ARISING FROM THE INITIAL RECOGNITION OF CONTRACTS NOT MEASURED UNDER THE +PREMIUM ALLOCATION APPROACH THAT WERE INITIALLY RECOGNIZED IN THE PERIOD +IS AS FOLLOWS: +(in RMB million) +Insurance acquisition cash flows +Other cash outflows +144,589 +2023 +Others +Total +2,874 +46,203 +14,135 +287,540 +49,077 +301,675 +Estimates of the present value of +future cash outflows +17,009 +333,743 +Onerous contracts +2,455,001 +Including: Insurance contract liabilities +144,589 +comprehensive income +118,248 +3,709 +(56,329) +65,628 +Premiums received +553,591 +553,591 +Insurance acquisition cash flows +(39,751) +(39,751) +Claims and other expenses paid +(267,949) +(267,949) +Other cash flows +(4,639) +(4,639) +Total cash flows +241,252 +241,252 +Other movements +(3,627) +(3,627) +Net insurance contract liabilities as at +31 December +2,455,001 +Total +Contractual +service margin +risk +Risk adjustment +for non-financial +(76,766) +Contracts initially recognized in the +period +(44,495) +3,055 +42,547 +1,107 +Changes in estimates that adjust the +contractual service margin +32,717 +9,257 +(41,974) +Changes in estimates that do not adjust +the contractual service margin +(77,864) +2,803 +2,974 +Changes that relate to future services +(8,975) +12,483 +573 +4,081 +Adjustments to liabilities for incurred +claims +(7,194) +(436) +(7,630) +Changes that relate to past services +171 +(7,174) +8,272 +Changes that relate to current services +(2) THE ANALYSIS BY MEASUREMENT COMPONENT OF CONTRACTS NOT MEASURED UNDER +THE PREMIUM ALLOCATION APPROACH IS AS FOLLOWS: +(in RMB million) +Net insurance contract liabilities as at +1 January +2023 +Estimates of the +present value of +future cash flows +Risk adjustment +for non-financial +risk +Contractual +service margin +Total +2,455,001 +144,589 +Including: Insurance contract liabilities +2,455,001 +144,589 +823,222 +823,222 +3,422,812 +3,422,812 +Contractual service margin recognized +for services provided +(77,864) +(77,864) +Change in the risk adjustment for non- +financial risk for risk expired +(7,174) +(7,174) +Experience adjustments +8,272 +8,272 +(7,194) +350,752 +(436) +Insurance service result +265,065 +Other movements +(2,494) +(2,494) +Net insurance contract liabilities as at +31 December +2,964,209 +158,628 +Including: Insurance contract liabilities +2,964,209 +158,628 +771,438 +771,438 +265,065 +3,894,275 +3,894,275 +Ping An Insurance (Group) Company of China, Ltd. 291 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +(2) THE ANALYSIS BY MEASUREMENT COMPONENT OF CONTRACTS NOT MEASURED UNDER +THE PREMIUM ALLOCATION APPROACH IS AS FOLLOWS (CONTINUED): +(in RMB million) +Net insurance contract liabilities as at +1 January +Including: Insurance contract liabilities +2022 (Restated) +Estimates of the +present value of +future cash flows +Annual Report 2023 +Total cash flows +624 +624 +(7,897) +4,873 +(77,291) +(80,315) +Insurance finance expenses +254,534 +9,166 +25,507 +289,207 +Total changes in the statement of +comprehensive income +246,637 +14,039 +(51,784) +208,892 +Premiums received +612,322 +612,322 +Insurance acquisition cash flows +(45,806) +(45,806) +Claims and other expenses paid +(302,075) +(302,075) +Other cash flows +(7,630) +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +Estimates of the present value of future cash inflows +Risk adjustment for non-financial risk +(83,574) +710 +27,245 +Total changes in the statement +of comprehensive income +Contractual service margin as +at 31 December +(14,564) +(79,724) +37,959 +(56,329) +124,149 +659,970 +39,103 +37,249 +823,222 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 295 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +(5) THE ANALYSIS OF INSURANCE FINANCE EXPENSES/(INCOME) IS AS FOLLOWS: +2023 +(in RMB million) +Insurance finance expenses/(income) +Changes in fair value of underlying items of +contracts with direct participation features +Interest accreted to insurance contracts using +locked-in rate and effect of changes in +financial assumptions +As at 31 December 2023, the Group expects that 61% (31 December 2022: 60%) of the contractual service +margin will be recognized in profit or loss within the next 10 years. +Foreign exchange gains +(105,085) +25,361 +Insurance finance expenses +138,713 +739,694 +1,144 +879,551 +recognized for services +provided +(10,148) +(68,752) +(4,560) +(83,460) +Changes that relate to future +1,174 +services +in the period +42,126 +42,126 +Changes in estimates that +adjust the contractual +service margin +Insurance service result +(5,590) +(15,738) +(36,333) +(317) +(42,240) +Contracts initially recognized +Total +Represented by: +Amounts recognized in profit or loss +Total +66,843 +Foreign exchange losses +Total +82,902 +5,219 +88,121 +(13) +(13) +149,732 +5,219 +Insurance contracts +measured under +the premium +allocation approach +154,951 +Amounts recognized in profit or loss +94,709 +5,224 +99,933 +Amounts recognized in other comprehensive +income +55,023 +(5) +55,018 +296 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Represented by: +2022 (Restated) +170,772 +1 +Amounts recognized in other comprehensive +income +(in RMB million) +Insurance finance expenses/(income) +Changes in fair value of underlying items of +contracts with direct participation features +Interest accreted to insurance contracts using +locked-in rate and effect of changes in +financial assumptions +Insurance contracts +not measured under +the premium +allocation approach +150,691 +Insurance contracts +measured under +the premium +allocation approach +Total +150,691 +138,506 +5,524 +144,030 +10 +10 +289,207 +5,524 +294,731 +118,436 +5,523 +170,771 +Insurance contracts +not measured under +the premium +allocation approach +66,843 +123,959 +Total +Other contracts +Contracts under +the modified +retrospective +approach +Contracts under +the fair value +approach +Risk adjustment for non-financial risk +362 +4,332 +Contractual service margin +42,126 +Losses recognized on initial recognition +855 +4,694 +42,126 +855 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 293 +(342,202) +FINANCIAL STATEMENTS +For the year ended 31 December 2023 +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +(4) THE ANALYSIS OF CONTRACTUAL SERVICE MARGIN FOR CONTRACTS NOT MEASURED +UNDER THE PREMIUM ALLOCATION APPROACH IS AS FOLLOWS: +(in RMB million) +Contractual service margin as +at 1 January +Changes that relate to current +services +Contractual service margin +Contracts under +the fair value +approach +2023 +Notes to Consolidated Financial Statements +(329,181) +(13,021) +Estimates of the present value of future cash inflows +510 +Contractual service margin +Losses recognized on initial recognition +(378,835) +2,545 +42,547 +(395,247) +3,055 +42,547 +1,107 +1,107 +(in RMB million) +Insurance acquisition cash flows +Other cash outflows +2022 (Restated) +Onerous contracts +Others +Total +2,117 +40,840 +11,397 +241,883 +42,957 +253,280 +Estimates of the present value of +future cash outflows +13,514 +282,723 +296,237 +Contracts under +the modified +retrospective +approach +(16,412) +Other contracts +124,149 +22,393 +2,031 +25,507 +Total changes in the statement +of comprehensive income +Contractual service margin as +at 31 December +(11,600) +(73,344) +33,160 +(51,784) +112,549 +586,626 +72,263 +1,083 +771,438 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +(4) THE ANALYSIS OF CONTRACTUAL SERVICE MARGIN FOR CONTRACTS NOT MEASURED +UNDER THE PREMIUM ALLOCATION APPROACH IS AS FOLLOWS (CONTINUED): +(in RMB million) +Contractual service margin as +at 1 January +Changes that relate to current +services +Contractual service margin +2022 (Restated) +294 +Insurance finance expenses +(77,291) +31,129 +659,970 +39,103 +823,222 +recognized for services +provided +(9,247) +(59,365) +(9,252) +(77,864) +Changes that relate to future +services +Contracts initially recognized +in the period +42,547 +42,547 +Changes in estimates that +adjust the contractual +service margin +(3,436) +(36,372) +(2,166) +(41,974) +Insurance service result +(12,683) +(95,737) +Total +Ping An Insurance (Group) Company of China, Ltd. +(79,534) +290 +114,066 +5,395 +124,676 +4,228 +248,365 +Insurance revenue +(218,815) +(218,815) (317,625) +(317,625) +Incurred claims and other expenses +(3,516) +3,422,812 +97,347 +(5,200) +251,567 +2,798 +249,165 +Amortization of insurance acquisition +cash flows +48,218 +48,218 +72,490 +72,490 +Losses on onerous contracts and +93,831 +60,285 +5,606 +3,356,921 +2023 +Contracts not measured under the premium allocation approach +Liabilities for remaining coverage +Contracts measured under the premium allocation approach +Liabilities for remaining coverage +Liabilities for incurred claims +Estimates of +Excluding loss +component +Loss +component +Liabilities for +incurred claims +Total +Excluding loss +component +Loss +component +the present Risk adjustment +value of future for non-financial +cash flows +risk +Total +Net insurance contract liabilities as at +1 January +3,356,921 +5,606 +60,285 +3,422,812 +114,066 +5,395 +124,676 +4,228 +248,365 +Including: Insurance contract liabilities +reversal of those losses +(in RMB million) +4,081 +5,579 +288,799 +161 +247 +289,207 +2,566 +18 +2,840 +100 +5,524 +Total changes in the statement of +comprehensive income +Insurance finance expenses +118,202 +89,964 +208,892 +(242,569) +397 +231,367 +382 +(10,423) +Investment components +(216,298) +216,298 +(6,843) +726 +(15,947) +282 +228,527 +5,579 +Changes to liabilities for incurred +claims +(7,630) +(7,630) +(23,040) +(2,516) +(25,556) +Insurance service expenses +48,218 +565 +89,717 +138,500 +72,490 +379 +228,527 +282 +301,678 +Insurance service result +(170,597) +565 +89,717 +(80,315) +(245,135) +379 +4,081 +6,843 +(1) THE ANALYSIS OF LIABILITIES FOR REMAINING COVERAGE AND LIABILITIES FOR +INCURRED CLAIMS IS AS FOLLOWS: +Ping An Insurance (Group) Company of China, Ltd. +RMB72.92 per share +Directors +The five highest +paid individuals +Other employees +959,784 +27,970 +754,116 +27,970 +56,378,508 +8,070 +56,576,106 +From 18 March 2022 +to 25 March 2022 +RMB47.56 per share +From 16 March 2023 +From 26 April 2021 +to 29 April 2021 +RMB46.06 per share +Directors +The five highest +paid individuals +Other employees +Directors +The five highest +paid individuals +Other employees +1,471,562 +23,124 +1,156,227 +23,124 +91,818,990 +6,071 +92,128,254 +1,302,305 +35,812 +976,729 +35,812 +95,270,247 +805 +to 23 March 2023 +48,882,741 +53,640 +48,749,253 +Average price of +shares purchased +Туре +RMB79.10 per share +(iii) Movement of shares relating to the Long-term Service Plan is as follows (refer to Note 54.(3) for details about directors): +Vested +Unvested as at +31 December +Unvested as at +1 January +2023 +Addition +during +the year [1] +during +the year [2] +2023 +Directors +The five highest +884,666 +44,233 +695,095 +44,233 +From 24 February 2020 +to 28 February 2020 +RMB80.15 per share +paid individuals +Other employees +Directors +The five highest +paid individuals +Other employees +53,188,568 +96,599 +53,281,540 +873,264 +43,662 +686,136 +43,662 +95,595,018 +43. INSURANCE CONTRACT ASSETS AND LIABILITIES +Annual Report 2023 +[2] +191,916 +Short-term borrowings +93,322 +121,945 +Long-term borrowings +Annual Report 2023 +151,539 +963,718 +923,088 +42. ASSETS SOLD UNDER AGREEMENTS TO REPURCHASE +(in RMB million) +208,783 +Bonds +31 December 2023 +31 December 2022 +228,250 +13,553 +262,798 +8,939 +241,803 +271,737 +As at 31 December 2023, bonds with a carrying amount of RMB171,868 million (31 December 2022: RMB168,705 +million) were pledged as collateral for financial assets sold under agreements to repurchase resulted from +repurchase transactions entered into by the Group in the inter-bank market. The collaterals are restricted +from trading during the period of the repurchase transactions. +As at 31 December 2023, the carrying amount of bonds deposited in the collateral pool was RMB304,409 +million (31 December 2022: RMB321,996 million). The collaterals are restricted from trading during the period +of the repurchase transactions. The Group can withdraw the exchange-traded bonds from the collateral +pool in short time provided that the value of the bonds is no less than the balance of related repurchase +transactions. +For bonds repurchase transactions through stock exchange, the Group is required to deposit certain +exchange traded bonds and/or bonds transferred under new pledged repurchase transactions with fair +value converted at a standard rate pursuant to stock exchange's regulation no less than the balance of +related repurchase transactions into a collateral pool. +288 +Annual Report 2023 +Others +457,688 +526,452 +31 December 2022 +[3] +[4] +The closing price of the domestic listed A shares on the trading day before the period of purchase was RMB45.95 per share. +Shares shall be vested and awarded to the employees when they retire from the Company, and the number of shares eligible +for vesting is determined according to their performance. +The weighted average price of the domestic listed A shares on the trading day before the grant date was RMB49.17 per share. +From 1 January 2023 to 31 December 2023, there was no share lapse or cancellation under the Long-term Service Plan. +Shares shall be vested and awarded to the employees participating in the Long-term Service Plan, subject to the confirmation +of their applications made and the payment of relevant taxes when they retire from the Company. +Ping An Insurance (Group) Company of China, Ltd. 287 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +40. TREASURY SHARES +(in RMB million) +Treasury shares +31 December 2022 +Additions +10,996 +- +Disposals 31 December 2023 +(5,995) +5,001 +As at 31 December 2023, 102,592,612 uncancelled A shares had been purchased from the Shanghai Stock +Exchange by centralized bidding (31 December 2022: 172,599,415 shares). The total repurchasing cost was +RMB5,001 million (31 December 2022: RMB10,996 million) (transaction expenses included). +41. DUE TO BANKS AND OTHER FINANCIAL INSTITUTIONS +(in RMB million) +Deposits from other banks and financial institutions +Due to the Central Bank +31 December 2023 +[1] +Premiums received +135,161 +612,322 349,777 +149,295 +181 +256 +149,732 +2,602 +6 +2,525 +86 +5,219 +Total changes in the statement of +comprehensive income +Insurance finance expenses +(34,860) +101,628 +65,628 +(226,014) +2,381 +208,499 +697 +(14,437) +Investment components +(181,355) +181,355 +(6,387) +(1,140) +(19,656) +611 +205,974 +2,639 +2,639 +5,330 +5,330 +Changes to liabilities for incurred +claims +(7,209) +(7,209) +(10,069) (1,860) +(11,929) +Insurance service expenses +47,078 +(1,321) +101,372 +147,129 +66,132 +2,375 +205,974 +611 +275,092 +Insurance service result +(184,155) +(1,321) 101,372 +(84,104) (228,616) +2,375 +6,387 +reversal of those losses +Premiums received +553,591 +3 +(1,576) +Net insurance contract liabilities as at +31 December +3,356,921 +5,606 +60,285 +3,422,812 +114,066 +5,395 +124,676 +(1,349) +4,228 +Including: Insurance contract liabilities +3,356,921 +5,606 +60,285 +3,422,812 +114,066 +5,395 +124,676 +4,228 +248,365 +612,322 +248,365 +(230) +(3,627) +(1,565) +324,519 +324,519 +Insurance acquisition cash flows +(39,751) +(39,751) +(68,584) +(68,584) +(267,949) +(267,949) +(196,288) +(196,288) +Other cash flows +(4,639) +(4,639) +(16,580) +(16,580) +Total cash flows +509,201 +(267,949) +241,252 +239,355 +(196,288) +43,067 +Other movements +(2,062) +553,591 +Losses on onerous contracts and +Claims and other expenses paid +66,132 +Net insurance contract liabilities as at +31 December +3,825,144 +6,332 +62,799 3,894,275 +122,419 +5,792 +132,701 +4,611 +265,523 +Including: Insurance contract liabilities 3,825,144 +6,332 +(1,400) +62,799 +122,427 +5,792 +132,696 +4,611 +265,526 +Insurance contract assets +(8) +5 +(3) +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 289 +3,894,275 +1 +(1,251) +(150) +349,777 +66,132 +Insurance acquisition cash flows +(45,806) +(45,806) (73,582) +(73,582) +Claims and other expenses paid +(302,075) +(302,075) +(228,934) +(228,934) +Other cash flows +624 +624 +(18,280) +(18,280) +Total cash flows +567,140 +Other movements +(821) +(302,075) +(1,673) +265,065 +257,915 +(228,934) +(2,494) +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +- +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +6,746 +46,816 +3,119,559 +107,342 +3,014 +107,427 +3,528 +221,311 +Insurance revenue +(231,233) +(294,748) +3,065,997 +(294,748) +(3,960) +108,581 +104,621 +(2,955) +216,043 +2,471 +215,559 +Amortization of insurance acquisition +cash flows +For the year ended 31 December 2023 +47,078 +47,078 +Incurred claims and other expenses +Including: Insurance contract liabilities +(231,233) +3,528 +2022 (Restated) +Contracts not measured under the premium allocation approach +Liabilities for remaining coverage +(1) THE ANALYSIS OF LIABILITIES FOR REMAINING COVERAGE AND LIABILITIES FOR +INCURRED CLAIMS IS AS FOLLOWS (CONTINUED): +221,311 +Contracts measured under the premium allocation approach +Liabilities for remaining coverage Liabilities for incurred claims +Estimates of +Excluding loss +(in RMB million) +component +Loss +component +Total +Excluding loss +component +Loss +component +the present Risk adjustment +value of future for non-financial +cash flows +Liabilities for +incurred claims +risk +Total +Net insurance contract liabilities as at +1 January +107,427 +3,065,997 +6,746 +46,816 +3,119,559 +107,342 +3,014 +31 December +(2,606) +10,424 +(22,404) +(6,265) +114,676 +(28,669) +189 +Intangible assets-core deposits +(1,610) +(1,799) +as at +6,442 +Temporary +difference +Fair value adjustments on financial +assets and liabilities carried at fair +value through profit or loss +(10,552) +(274) +(80,779) +Intangible assets valuation premium +(35,735) +323,116 +(in RMB million) +7,952 +Fair value adjustments on financial +assets at fair value through other +comprehensive income +As at +1 January +Charged to +profit or loss +Charged to +equity +Other +changes +As at +31 December +2022 (Restated) +from acquisition of Autohome Inc. +FINANCIAL STATEMENTS +39 +(in RMB million) +3,533 +2023 +The following table shows unrecognized tax losses based on its expected expiry date: +As at 31 December 2023, unrecognized tax losses of the Group were RMB53,158 million (31 December 2022: +RMB38,697 million). +46. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 303 +Annual Report 2023 +193,214 +(48,303) +(2,612) +(6,192) +(1,923) +9,302 +39,676 +(9,919) +(2,606) +73 +1,122 +(8,508) +Others +14,460 +(3,615) +(3,615) +disposal of subsidiaries +Assets valuation premium from +7,536 +(1,884) +(48,801) +(48,303) +99,485 +(6,426) +Charged to +equity +Charged to +profit or loss +1 January +As at +2023 +Fair value adjustments on financial +assets and liabilities carried at fair +value through profit or loss +(in RMB million) +The deferred tax liabilities are analysed as follows: +46. DEFERRED TAX ASSETS AND LIABILITIES (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +302 +(493,628) +123,407 +Other +changes +423 +10,823 +(79,760) +(215,260) +(8,348) +(167,588) +2,087 +41,897 +53,815 +19,940 +419 +128 +11,629 +7,764 +Others +(510) +6,018 +2024 +48,307 +12,676 +25,704 +As at +31 December +as at +(274) +(81) +3,848 +(9,919) +Others +14,460 +(3,615) +(3,615) +Assets valuation premium from +disposal of subsidiaries +7,380 +(1,845) +39 +(1,884) +from acquisition of Autohome Inc. +Temporary +difference +Intangible assets valuation premium +(1,422) +188 +(1,610) +Intangible assets-core deposits +257,292 +(64,323) +(35,654) +(28,669) +Fair value adjustments on financial +assets at fair value through other +comprehensive income +12,592 +-- (3,148) +(542) +(2,606) +31 December +5,688 +2025 +Notes to Consolidated Financial Statements +31 December 2023 +(i) +Insurance risk refers to the risk that actual indemnity might exceed expected indemnity due to the +frequency and severity of insurance accidents, as well as the possibility that insurance surrender rates are +being underestimated. The principal risk the Group faces under such contracts is that the actual claims and +benefit payments exceed the carrying amount of insurance contract liabilities. This could occur due to any +of the following factors: +Type of insurance risk +4,120,222 +4,369,644 +886,840 +1,013,060 +178,386 +155,382 +1,848,567 +1,800,776 +669,251 +750,293 +537,178 +Occurrence risk +(Restated) +650,133 +31 December 2023 +(1) INSURANCE RISK +49. RISK AND CAPITAL MANAGEMENT +Entrusted investments of banking operations +Assets under asset management schemes +Entrusted loans of banking operations +Assets under annuity investments and annuity schemes +Assets under trust schemes +(in RMB million) +48. FIDUCIARY ACTIVITIES +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +304 +31 December 2022 +416,688 +- +(ii) Severity risk - the possibility that the cost of the events will differ from those expected. +Impairment provisions +2022 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +306 +(iii) a 5% increase in maintenance expense rates. +(ii) a 10% increase or decrease in policy lapse rates (depends on which situation results in the +unfavourable changes in fulfilment cash flows by insurance product); and +a 10% increase in mortality, morbidity, accident rates, etc. (a 10% increase in mortality rates of annuity +policies before the payment period, a 10% decrease in the payment period); +(i) +The Group has measured the impact on long-term life insurance contract liabilities using sensitivity analysis, +of varying independently certain assumptions under reasonable and possible circumstances. The following +changes in assumptions have been considered: +Sensitivities +Significant judgements are required in determining and choosing discount rates/investment return, +mortality, morbidity, lapse rates, policy dividend, and expenses assumptions relating to long-term life +insurance contracts. +Assumptions +(a) Long-term life insurance contracts +the possibility that the number of insured events will differ from those expected. +Assumptions and sensitivities +Concentration of insurance risks +Insurance risk is also affected by the policyholders' rights to terminate the contract, pay reduced +premiums, refuse to pay premiums or exercise annuity conversion option, etc. Thus, the resultant insurance +risk is subject to policyholders' behaviour and decisions. +There would be no significant mitigating terms and conditions that reduce the insured risk accepted for +contracts with fixed and guaranteed benefits and fixed future premiums. However, for contracts with +discretionary participation features, the participating nature of these contracts results in a significant +portion of the insurance risk being shared with the insured party. +Type of insurance risk (Continued) +(1) INSURANCE RISK (CONTINUED) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2023 +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 305 +Annual Report 2023 +These risks currently do not vary significantly in relation to the location of the risk insured by the Group +whilst undue concentration by amounts could have an impact on the severity of benefit payments on a +portfolio basis. +The insurance business of the Group mainly comprises long-term life insurance contracts, property +and casualty and short-term life insurance contracts. For contracts where death is the insured risk, the +significant factors that could increase the overall frequency of claims are epidemics, widespread changes +in lifestyles and natural disasters, resulting in earlier or more claims than expected. For contracts where +survival is the insured risk, the most significant factor is continuing improvement in medical science and +social conditions that would increase longevity. For property and casualty insurance contracts, claims are +often affected by natural disasters, calamities, terrorist attacks, etc. +The variability of risks is improved by diversification of risk of loss to a large portfolio of insurance +contracts as a more diversified portfolio is less likely to be affected across the board by change in any +subset of the portfolio. The variability of risks is also improved by careful selection and implementation of +underwriting strategies and guidelines. +(iii) Development risk - the possibility that changes may occur in the amount of an insurer's obligation at +the end of the contract period. +The Group runs its insurance business primarily within the PRC. Hence the geographical insurance risk is +concentrated primarily within the PRC. +2026 +357,025 +66,892 +Insurance guarantee fund +Contingency provision +Other tax payable +Salaries and welfare payable +Payables to non-controlling interests of consolidated structured +entities +Other payables +101,337 +(14,148) +(66,631) +66,631 +Net +31 December 2023 +Offsetting +(in RMB million) +47. OTHER LIABILITIES +Deferred tax liabilities +Deferred tax assets. +Provision payables +(in RMB million) +38,697 +53,158 +21,203 +16,723 +11,572 +2027 +2028 +6,041 +7,267 +7,077 +7,261 +5,864 +5,855 +2,992 +31 December 2022 +The net amounts of deferred tax assets and liabilities after offsetting are as follows: +83,710 +Accruals +Contract liabilities +15,232 +10,035 +6,382 +5,345 +1,909 +1,765 +11,538 +10,638 +5,781 +5,140 +1,161 +1,000 +15,401 +18,795 +Deferred income +9,886 +47,723 +49,771 +22,260 +10,207 +195,705 +168,866 +(Restated) +31 December 2022 +31 December 2023 +89,321 +(14,217) +Net +31 December 2022 (Restated) +Offsetting +(34,086) +34,086 +Others +Finance lease deposits +8,571 +14,156 +500 +39,215 +For the year ended 31 December 2023 +45. BONDS PAYABLE (CONTINUED) +The information of the Group's main bonds payable is as follows (Continued): +(in RMB million) +Early +redemption/ +Selling back +Notes to Consolidated Financial Statements +Issued +Coupon rate +Issuer +Туре +Guarantee Maturity +option +Par value +Interest +year +FINANCIAL STATEMENTS +Annual Report 2023 +None +2,000 +2023 +Fixed 2.95% +2,031 +Ping An Securities +Ping An Insurance (Group) Company of China, Ltd. 299 +Corporate bonds +2 years +None +1,000 +2023 +Fixed 2.78% +1,015 +None +type +(per annum) +31 December +2023 +Fixed +2.95% +506 +Ping An Securities +Corporate bonds +None +2023 +3 years +1,500 +2023 +Fixed +3.00% +1,504 +Ping An Securities +None +500 +None +3 years +31 December +2022 +Ping An Securities +Corporate bonds +None +5 years +None +1,500 +2023 +Fixed +3.25% +1,521 +Ping An Securities +Corporate bonds +None +3 years +None +Corporate bonds +Ping An Securities +Corporate bonds +None +5 years +None +750 +2023 +Ping An Securities +Fixed 3.60% +Ping An Securities +Corporate bonds +None +3 years None +500 +2023 +772 +1,234 +Fixed 3.33% +2023 +Ping An Securities +Corporate bonds +None +5 years +None +1,800 +2023 +Fixed +3.60% +1,855 +Ping An Securities +Corporate bonds +None +3 years None +1,200 +Fixed 3.39% +Corporate bonds +514 +Corporate bonds +None +1,000 +2023 +Fixed +3.03% +1,018 +3 years +Ping An Securities +None +2 years None +1,500 +2023 +Fixed 2.90% +1,526 +Corporate bonds +None +Corporate bonds +Ping An Securities +None +3 years None +1,000 +2023 +Fixed +3.15% +1,021 +Ping An Securities +Corporate bonds +None +2 years None +2,000 +2023 +Fixed 3.02% +2,041 +Ping An Securities +501 +None +None +Ping An Financial +Technology +Private corporate +None +3 years +End of the +950 +year +550 +Fixed 3.60% +96 +956 +bonds +second year +Lianxin Investment +2020 +Lianxin Investment +bonds +3,063 +3.40% +2,046 +bonds +year +Ping An Financial +Private corporate +Technology +None +End of the third +150 +2020 +Fixed +4.00% +153 +5 years +Founder Securities +Private corporate +bonds +Private corporate +bonds +Corporate bonds +None +2019 +Fixed +3.70% +639 +640 +640 +629 +year +4 years +End of the +2,700 +2019 +Fixed 4.10%-4.18% +2,748 +None +629 +End of the third +5 years +5 years +End of the third 2,000 +2020 +Corporate bonds +Private corporate +bonds +Private corporate +bonds +Private corporate +bonds +None +5 years +End of the third +2,710 +2018 +Fixed +4.20%-4.30% +2,758 +year +None +Fixed +2020 +2,000 +End of the third +End of the fifth +750 +2019 +Fixed +4.40% +766 +7 years +765 +Ping An Real Estate +Corporate bonds +None +7 years +End of the fifth +940 +year +None +Corporate bonds +Ping An Real Estate +800 +2023 +Fixed +3.00% +800 +Ping An Securities +Corporate bonds +None +2 years +None +1,200 +2023 +Fixed +2.98% +1,200 +40 +3 years +2019 +957 +End of the third +120 +20 +2019 +Fixed +3.85% +5 years +121 +year +Ping An Financial +Technology +(11,474) +Private corporate +None +5 years +121 +None +Private corporate +bonds +Technology +957 +year +Ping An Real Estate +Corporate bonds +None +7 years +End of the fifth +244 +2016 +Fixed +3.28% +245 +45 +year +Ping An Financial +Fixed 4.30% +Fixed 2.80% +2022 +500 +End of the third +5 years +None +Corporate bonds +Ping An Financial Leasing +year +1,840 +2,518 +3.00%-3.45% +Fixed +2019 +2,474 +End of the third +5 years +2,513 +None +2020 +3.60%-3.70% +2 years +End of the first +3,500 +2023 +Fixed +2.75%-3.62% +Fixed +3,554 +Ping An Financial Leasing +Ping An Financial Leasing +Ping An Financial Leasing +year +2,799 +1,869 +year +Corporate bonds +Ping An Financial Leasing +2022 +45. BONDS PAYABLE +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 297 +Annual Report 2023 +The information of the Group's main bonds payable is as follows: +As at 31 December 2023, bonds classified as financial assets carried at amortized costs with a carrying +amount of RMB31,059 million (31 December 2022: RMB22,945 million) were pledged as main collaterals for +term deposit with the Central Bank. +3,534,539 +125,828 +116,384 +29,018 +26,083 +96,810 +3,431,999 +(in RMB million) +Early +redemption/ +2023 +(per annum) +type +year +Par value +option +Guarantee Maturity +Туре +Issuer +31 December +31 December +Coupon rate +Interest +Issued +Selling back +None +Corporate bonds +second year +5,687 +Ping An Financial Leasing +Ping An Financial Leasing +Corporate bonds +None +3-5 years End of the third +year +1,700 +2021 +second year +Fixed +1,726 +1,730 +Corporate bonds +None +3-4 years End of the +8,800 +3.89%-4.08% +3,155 +2,437 +3.85%-4.40% +None +4 years +End of the +718 +2020 +Fixed 3.00%-3.10% +729 +731 +second year +Corporate bonds +None +2-4 years End of the +2,400 +2021 +Fixed +2022 +90,301 +Fixed +8,937 +3,200 +2022 +Fixed +2.50%-3.15% +3,250 +3,257 +End of the first +year +None +4 years +End of the +5,600 +2023 +Fixed 3.37%-4.35% +Corporate bonds +2 years +None +Corporate bonds +8,957 +second year +Ping An Financial Leasing +Corporate bonds +None +5 years +End of the third +1,500 +2022 +Fixed +3.33%-3.80% +1,523 +1,527 +year +Ping An Financial Leasing +Ping An Financial Leasing +Ping An Financial Leasing +3.09%-3.65% +751,544 +3,306,171 +3,418,155 +938,713 +3 years None +3,000 +2022 +Fixed +2.80% +3,035 +None +3,034 +Corporate bonds +None +9 months None +2,000 +2022 +Fixed 1.95% +Ping An Securities +Corporate bonds +Ping An Securities +corporate bonds +corporate bonds +ཨྰཿཏིཙྪོ +2,348 +512 +1,936 +Ping An Securities +Subordinated +None +5 years None +1,100 +2022 +Fixed +3.56% +1,124 +1,124 +2,015 +1,937 +Ping An Securities +None +Corporate bonds +None +3 years +None +2,500 +2022 +Ping An Securities +Fixed +2,518 +2,518 +Ping An Securities +Corporate bonds +None +6 months None +2.65% +1,011 +1,012 +Fixed 3.22% +3 years +None +500 +2022 +Fixed +2.75% +505 +505 +Ping An Securities +Corporate bonds +None +5 years +None +1,000 +2022 +Corporate bonds +second year +3.10% +2022 +53,463 +(4,637) +Current and savings accounts +(in RMB million) +44. CUSTOMER DEPOSITS AND PAYABLES TO BROKERAGE CUSTOMERS +(21,940) +119,284 +31 December 2023 +Carrying amount as at 31 December +(481) +17,411 +39,553 +(Restated) +2022 +3,601 +1,617 +Fixed 5.40% +31 December 2022 +Corporate customers +1,415,106 +1,321,068 +297,141 +842,380 +868,022 +290,352 +Total +Subtotal +Corporate customers +Individual customers +Payables to brokerage customers +Subtotal +Individual customers +Corporate customers +Term deposits +Individual customers +991 +Fixed +83,169 +Amounts reclassified to retained profits +Income tax +Debt financial assets at fair value through +Financial assets at fair value through profit or loss +2023 +(in RMB million) +(6) THE COMPOSITION OF THE UNDERLYING ITEMS FOR CONTRACTS WITH DIRECT +PARTICIPATION FEATURES AND THEIR FAIR VALUES ARE AS FOLLOWS: +43. INSURANCE CONTRACT ASSETS AND LIABILITIES (CONTINUED) +other comprehensive income +Fixed +512 +Subordinated +None +3 years +None +1,900 +3.42% +Equity financial assets at fair value through +other comprehensive income +Others +2022 +(Restated) +Amounts reclassified to profit or loss +Carrying amount as at 1 January +Changes in fair value +2023 +(in RMB million) +(7) THE RECONCILIATION OF CUMULATIVE AMOUNTS INCLUDED IN OTHER +COMPREHENSIVE INCOME FOR FINANCIAL ASSETS MEASURED AT FAIR VALUE +THROUGH OTHER COMPREHENSIVE INCOME RELATED TO THE GROUPS OF CONTRACTS +TO WHICH THE GROUP APPLIED THE MODIFIED RETROSPECTIVE APPROACH OR THE +FAIR VALUE APPROACH AS AT 1 JANUARY 2022, IS PROVIDED IN THE TABLE BELOW. +2,155,630 +2,291,050 +94,263 +102,325 +193,884 +187,127 +1,411,309 +1,484,003 +456,174 +517,595 +53,463 +Ping An Bank +Ping An Financial Leasing +Ping An Financial Leasing +None +Corporate bonds +Ping An Securities +2,566 +3.70% +Fixed +2020 +None +2,550 +3 years +None +Corporate bonds +Ping An Securities +4,062 +3.58% +None +Fixed +3 years +3,000 +2,446 +Fixed 3.48% +2021 +2,400 +None +3 years +None +None +Ping An Securities +3,059 +3,060 +3.40% +Fixed +2021 +Corporate bonds +2020 +4,000 +None +End of the third +5 years +None +Corporate bonds +Ping An Securities +2022 +1,500 +2023 +type +year +Par value +option +Guarantee Maturity +Туре +(per annum) +2020 +Fixed +3.40% +3 years +None +3,077 +3.19% +Fixed +2020 +3,000 +None +3 years +None +Private corporate +bonds +Corporate bonds +Ping An Securities +Ping An Securities +year +1,548 +2,445 +Ping An Securities +Corporate bonds +None +2,024 +2,025 +3.47% +Fixed +2021 +2,000 +Ping An Securities +None +None +Corporate bonds +Ping An Securities +3,034 +3,035 +3.05% +5 years +Corporate bonds +None +3 years +2,009 +Fixed 3.25% +2021 +2,000 +None +2 years +None +Private corporate +Ping An Securities +2,616 +2,617 +Fixed 3.37% +2021 +2,600 +None +Fixed +Issuer +2021 +None +2,000 +None +2 years +None +Corporate bonds +Ping An Securities +2021 +1,221 +3.50% +Fixed +2021 +1,200 +None +3 years +1,222 +Fixed +3.35% +2,034 +3 years +None +Corporate bonds +Ping An Securities +1,825 +1,826 +3.25% +Fixed +2021 +1,800 +None +3 years +None +Corporate bonds +Ping An Securities +3,000 +31 December +31 December +Coupon rate +Financial bonds +Ping An Bank +20,070 +20,069 +Fixed 2.45% +2022 +None +20,000 +3 years +None +Financial bonds +Ping An Bank +5,020 +5,020 +None +3 years +None +30,000 +20,767 +20,873 +First 5 years: 3.58% +Fixed +2020 +20,000 +End of the fifth +10 years +None +Capital +Ping An Life +30,598 +2.77% +Fixed +2023 +Fixed 2.45% +supplementary +2022 +None +None +3 years +None +Ping An Bank +year +bonds +20,000 +30,151 +Fixed 3.69% +2021 +30,000 +End of the fifth +Tier-2 Capital +bonds +10 years +30,153 +2022 +Fixed 2.45% +20,098 +3 years +None +Financial bonds +Ping An Bank +5,020 +5,020 +Fixed 2.45% +2022 +5,000 +None +3 years +None +Financial bonds +Ping An Bank +20,099 +5,000 +bonds +year +bonds +supplementary +bonds +Corporate bonds +Ping An Securities +10,487 +10,543 +First 5 years: 4.64% +Fixed +year +2019 +End of the fifth +10 years +None +Ping An Property & Casualty Capital +716 +716 +10,000 +None +5 years +End of the third +year +Interest +Issued +Selling back +Early +redemption/ +(in RMB million) +The information of the Group's main bonds payable is as follows (Continued): +45. BONDS PAYABLE (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +298 +100 +Next 5 years: 5.64% +(if not redeemed) +3.00% +Fixed +2018 +100 +Fixed 3.40% +Next 5 years: 4.58% +2022 +None +None +2 years +None +second year +1,031 +Fixed 4.50% +1,000 +2021 +End of the +3 years +None +year +2,003 +(if not redeemed) +1,000 +2022 +Fixed +3.49% +2 years +None +Corporate bonds +Founder Securities +817 +Fixed 3.18% +2022 +800 +None +366 days +None +Corporate bonds +Founder Securities +1,025 +1,026 +700 +Ping An Securities +Financial bonds +Private corporate +bonds +Private corporate +bonds +Charged to +equity +Charged to +profit or loss +1 January +As at +101,337 +(14,148) +31 December 2022 +Other +changes +31 December 2023 +(in RMB million) +The deferred tax assets are analysed as follows: +Deferred tax liabilities +Deferred tax assets +(in RMB million) +46. DEFERRED TAX ASSETS AND LIABILITIES +2023 +For the year ended 31 December 2023 +As at +(Restated) +41,897 +Insurance contract liabilities +2,087 +comprehensive income +(25,052) +6,263 +31 December +6 +5,668 +Fair value adjustments on financial +assets and liabilities carried at fair +value through profit or loss +Fair value adjustments on financial +assets at fair value through other +31 December +as at +Temporary +difference +89,321 +(14,217) +589 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 301 +None +Corporate bonds +Founder Securities +2,005 +Fixed 3.14% +2023 +2 years None +2,000 +2 years +None +Corporate bonds +Founder Securities +3,016 +3.50% +None +2,000 +2023 +Fixed +Annual Report 2023 +As at 31 December 2023, the original terms of income certificates issued by Founder Securities, but +unmatured were from 366 days to 733 days, and the annual interest rates were from 3.00% to 4.40% (31 +December 2022: the original terms were from 366 days to 733 days, and the annual interest rates were from +3.20% to 4.45%). The carrying amount was RMB7,262 million (31 December 2022: RMB5,569 million). +As at 31 December 2023, the original terms of income certificates issued by Ping An Securities, but +unmatured were from 14 days to 90 days, and the annual interest rates were from 2.30% to 5.10% (31 +December 2022: the original term was 14 days, and the annual interest rates were from 4.48% to 5.11%). The +carrying amount was RMB122 million (31 December 2022: RMB81 million). +As at 31 December 2023, the original terms of short-term financial bonds issued by Founder Securities, +but unmatured were from 140 days to 365 days, and the annual interest rates were from 2.70% to 3.40% (31 +December 2022: the original terms were from 175 days to 365 days, and the annual interest rates were from +3.05% to 4.20%). The carrying amount was RMB7,711 million (31 December 2022: RMB8,999 million). +As at 31 December 2023, there is no unmatured short-term financial bond issued by Ping An Real Estate (31 +December 2022: the original term was 210 days, the annual interest rate was 3.38%, and the carrying amount +was RMB1,520 million). +As at 31 December 2023, the original terms of short-term financial bonds issued by Ping An Financial +Leasing, but unmatured were from 120 days to 365 days, and the annual interest rates were from 2.16% to +3.40% (31 December 2022: the original terms were from 63 days to 365 days, and the annual interest rates +were from 2.64% to 4.10%). The carrying amount was RMB12,745 million (31 December 2022: RMB3,970 million). +As at 31 December 2023, the original terms of short-term financial bonds issued by Ping An Securities, +but unmatured were from 91 days to 274 days, and the annual interest rates were from 2.20% to 2.79% (31 +December 2022: the original terms were from 92 days to 365 days, and the annual interest rates were from +1.84% to 2.66%). The carrying amount was RMB16,107 million (31 December 2022: RMB11,109 million). +As at 31 December 2023, the original terms of interbank certificates of deposit and certificates of deposit +issued by Ping An Bank, but unmatured were from 3 months to 1 year, and the annual interest rates were +from 2.22% to 5.32% (31 December 2022: the original terms were from 1 month to 1 year, and the annual +interest rates were from 1.65% to 3.01%). The carrying amount was RMB565,833 million (31 December 2022: +RMB529,764 million). +The information of the Group's main bonds payable is as follows (continued): +45. BONDS PAYABLE (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +300 +2,000 +3.20% +Impairment provisions +Others +53,815 +19,940 +(16,152) +1,016 +17,870 +None +3 years +None +20,000 +2021 +Fixed 3.45% +Financial bonds +20,630 +Ping An Bank +Tier-2 Capital +None +Insurance contract liabilities +4 +(1,098) +20,629 +Ping An Bank +30,414 +Fixed 2.30% +End of the fifth +Ping An Securities +10 years +30,000 +2019 +Fixed 4.55% +30,907 +year +Ping An Bank +Financial bonds +None +3 years +None +30,000 +2020 +3,181 +Fixed +comprehensive income +(22,672) +123,407 +(146,700) +36,675 +(97) +(1,038) +(219,728) +3,323 +54,932 +(277,336) +69,334 +(3,056) +764 +91 +(1,414) +43,589 +101 +41,238 +167,968 +(671,872) +5,668 +31 December +as at +Temporary +difference +4,650 +1,018 +As at +31 December +Other +changes +Charged to +equity +Charged to +profit or loss +1 January +As at +2022 (Restated) +Fair value adjustments on financial +assets and liabilities carried at fair +value through profit or loss +(in RMB million) +Fair value adjustments on financial +assets at fair value through other +2023 +30,908 +None +Founder Securities +1,007 +1,007 +Fixed 2.95% +2022 +1,000 +Corporate bonds +None +None +Corporate bonds +Founder Securities +611 +611 +Fixed 3.18% +3 years +None +2 years +None +1,305 +Fixed 2.94% +2022 +1,300 +None +3 years +None +Corporate bonds +Founder Securities +702 +703 +2.75% +Fixed +2022 +700 +2022 +1,304 +600 +None +Fixed +2022 +1,500 +None +2 years +None +3.07% +1,501 +Fixed +1,500 +None +None +3,000 +2 years +3.20% +1,544 +1,544 +Ping An Securities +Corporate bonds +Founder Securities +5 years None +None +Corporate bonds +Ping An Securities +Ping An Securities +2,349 +3.00% +Fixed +2022 +2,300 +None +3 years +None +Corporate bonds +2 years None +Founder Securities +2021 +None +None +3 years +None +Corporate bonds +Founder Securities +corporate bonds +3,000 +511 +Fixed +2023 +500 +None +3 years +None +3.80% +Subordinated +2023 +3.23% +Corporate bonds +Corporate bonds +Founder Securities +3.28% +Fixed +2023 +Fixed +500 +3 years +3 years +None +Corporate bonds +Founder Securities +3,035 +None +Founder Securities +504 +1,534 +Fixed +2023 +1,600 +2 years None +None +Corporate bonds +Founder Securities +Founder Securities +400 +400 +Fixed 4.30% +2022 +400 +None +corporate bonds +2 years +3.56% +1,648 +None +None +Subordinated +2023 +1,500 +None +2 years +None +Subordinated +Fixed 3.68% +corporate bonds +Founder Securities +None +1,200 +3 years +2023 +Fixed 4.10% +1,234 +3,337,590 +939,205 +brokerage customers +Customer deposits and payables to +53 +53 +Reinsurance contract liabilities +4,159,801 +25 +832 +6,844 +166,007 +24,258 +Bonds payable +4,152,100 +8,858 +8,858 +64,555 +3,892 +11,475 +963,718 +Financial liabilities at fair value +through profit or loss. +Insurance contract liabilities +47,645 +48,619 +Assets sold under agreements to repurchase +237,017 +Other liabilities +241,803 +Accounts payable +974 +4,786 +277,745 +4,582 +Off-balance sheet credit commitments +1,914,722 +20,232 +4,176 +2,764 +16,424 +9,251 +106,687 +86,087 +1,946,969 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +883,796 +(2) MARKET RISK (CONTINUED) +(a) Foreign currency risk (Continued) +312 +272,251 +(4,421) +(29,779) +13,407 +544 +854 +17,535 +3,534,539 +964,007 +58 +9,878,515 +(12,936) +272,006 +Net position of foreign currency +Notional amount of foreign exchange +derivative financial instruments +47,793 +33,955 +29,093 +29,360 +10,199,143 +111,108 +19,529 +38,294 +92,046 +Liabilities +84,875 +3,170,396 +Loans and advances to customers +180,674 +180,674 +Finance lease receivable +22,215 +432 +2,565 +19,218 +Reinsurance contract assets +3 +3 +Insurance contract assets +35,636 +80 +35,555 +6,183 +804,077 +The main monetary assets and liabilities of the Group and non-monetary assets and liabilities measured at +fair value are analysed as follows by currency (continued): +Balances with the Central Bank and +statutory deposits for insurance operations +282,634 +31,833 +2,830 +285,879 +Financial assets purchased under +reverse repurchase agreements +167,660 +167,660 +Accounts receivable +415 +31,018 +3,318,122 +Financial assets at fair value through +profit or loss +through other comprehensive income +Other assets +261,926 +345 +2,606 +264,877 +103,979 +Equity financial assets at fair value. +1,244 +182 +10,438,459 +319,799 +53,484 +58,453 +107,644 +10,870,195 +2,239 +Due to banks and other financial institutions +2,637,008 +1,876 +1,688,592 +4,786 +17,623 +1,803,047 +Financial assets at amortized cost +1,202,740 +14 +36,037 +3,353 +1,243,353 +Debt financial assets at fair value +through other comprehensive income +2,605,544 +29,574 +1,223 +(in RMB million) +1,589 +31 December 2022 (Restated) +105 +105 +Reinsurance contract liabilities +10,349 +3,671,177 +24 +775 +3,353 +3,667,025 +Insurance contract liabilities +10,349 +Accounts payable +84,659 +271,737 +4,868 +266,869 +Assets sold under agreements to repurchase +88 +2,787 +419,266 +67,544 +54,937 +10,292,139 +Liabilities +Due to banks and other financial institutions +Customer deposits and payables to +803,396 +12,567 +14,897 +923,088 +Financial liabilities at fair value +through profit or loss +81,784 +92,228 +brokerage customers +3,169,278 +242,914 +21,618 +33,319 +9,645,748 +113,188 +Notional amount of foreign exchange +derivative financial instruments +14,888 +54,899 +Off-balance sheet credit commitments +27,686 +39,858 +1,790,679 +(17,841) +15,478 +(19,114) +9,399 +94,074 +1,826,960 +8,074 +Annual Report 2023 +25,879 +9,750,392 +40,011 +379,255 +13,817 +5,990 +3,431,999 +Bonds payable +901,191 +29,907 +Net position of foreign currency +931,098 +317,192 +3,198 +527 +619 +321,536 +9,217,189 +Other liabilities +Assets +118,465 +4,449 +1,242 +18,955 +Reinsurance contract assets +36,118 +101 +1 +36,016 +Accounts receivable +91,514 +91,514 +repurchase agreements +Financial assets purchased under reverse +295,559 +397 +6,116 +289,046 +statutory deposits for insurance operations +RMB +USD +(RMB +equivalent) +HKD +(RMB +equivalent) +Others +(RMB +equivalent) +RMB +equivalent +total +418 +Cash and amounts due from banks +647,573 +112,157 +8,758 +6,353 +774,841 +Balances with the Central Bank and +and other financial institutions +20,615 +Finance lease receivable +186,858 +2,799 +1,124,035 +Debt financial assets at fair value +through other comprehensive income +Equity financial assets at fair value +2,472,746 +26,773 +2,356 +1,271 +through other comprehensive income +Other assets +258,239 +688 +5,844 +264,771 +112,160 +2,500,790 +267 +46,441 +Financial assets at amortized cost +186,858 +Loans and advances to customers +3,048,119 +124,470 +37,780 +27,685 +1,072,439 +3,238,054 +profit or loss +1,516,727 +96,929 +9,131 +17,732 +1,640,519 +Financial assets at fair value through +70,282 +Three years later +Cash and amounts due from banks and +other financial institutions +Subtotal +211,506 +(199,786) +(175,433) +(158,827) +Cumulative claims paid +179,704 +160,563 +Estimated cumulative claims +160,563 +Four years later +179,704 +162,360 +Three years later +211,506 +185,344 +163,992 +Two years later +2023 +Total +Estimates of undiscounted +cumulative claims: +As at the end of accident year +172,726 +216,105 257,451 1,025,329 +(190,811) (168,451) (893,308) +132,021 +196,080 +One year later +168,835 +188,032 +217,423 +226,604 +216,105 +257,451 +223,617 +Prior year adjustments, unallocated +loss adjustment expenses, risk +adjustment for non-financial risk +and effect of discounting +Total gross liabilities for incurred +claims +cumulative claims: +As at the end of accident year +162,307 +184,805 +205,113 +One year later +Estimates of undiscounted +158,421 +200,356 +211,821 +202,307 +244,937 +Two years later +153,834 +174,567 +176,760 +2022 +Total +2022 +11,366 +143,387 +308 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +2023 +(1) INSURANCE RISK (CONTINUED) +(b) Property and casualty and short-term life insurance contracts (Continued) +Sensitivities (continued) +Reproduced below is an exhibit that shows the development of net liabilities for incurred claims of +property and casualty insurance and short-term life insurance by the accident year and reconciliation with +the aggregate carrying amount: +(in RMB million) +2019 +2020 +2021 +Assumptions and sensitivities (Continued) +194,925 +2021 +2019 +Increase/(decrease) in profit before tax +31 December 2022 (Restated) +(702) +(14,486) +(3,562) +(15,369) +(3,611) +(706) +(474) +(477) ++5% +(1,775) +(1,794) ++/-10% +(7,487) +(8,017) ++10% +Net of reinsurance +Net of reinsurance Gross of reinsurance +assumptions Gross of reinsurance +Ping An Insurance (Group) Company of China, Ltd. 313 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities (Continued) +(a) Long-term life insurance contracts (Continued) +Sensitivities (continued) +Increase/(decrease) in equity before tax +(in RMB million) +Policy lapse rates +Maintenance expense rates +31 December 2023 +Increase/(decrease) in profit before tax +Increase/(decrease) in equity before tax +Change in +Mortality, morbidity, accident rates, etc. +Change in +(in RMB million) +assumptions Gross of reinsurance +Other key assumptions include delays in settlement, etc. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 307 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +The principal assumptions underlying the estimates includes assumptions in respect of average claim +costs, claims handling costs, claims inflation factors and claim numbers for each accident year which are +determined based on the Group's past claim experiences. Judgement is used to assess the extent to which +external factors such as judicial decisions and government legislation affect the estimates. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Assumptions and sensitivities (Continued) +(b) Property and casualty and short-term life insurance contracts (Continued) +Sensitivities +The liabilities for incurred claims of property and casualty and short-term life insurance are sensitive to the +above key assumptions. The sensitivity of certain variables including legislative change, uncertainty in the +estimation process, etc., is not possible to quantify. Furthermore, because of delays that arise between the +occurrence of a claim and its subsequent notification and eventual settlement, the liabilities for incurred +claims are not known with certainty at the end of the reporting period. +Reproduced below is an exhibit that shows the development of gross liabilities for incurred claims of +property and casualty insurance and short-term life insurance by the accident year and reconciliation with +the aggregate carrying amount: +(in RMB million) +(1) INSURANCE RISK (CONTINUED) +2020 +Assumptions +(638) +Net of reinsurance +Gross of reinsurance +Net of reinsurance +Mortality, morbidity, accident rates, etc. ++10% +Policy lapse rates +(b) Property and casualty and short-term life insurance contracts ++/-10% +Maintenance expense rates ++5% +(479) +(7,077) +(1,566) +(479) +(13,300) +(2,831) +(638) +(12,654) +(2,755) +(7,665) +(1,567) +152,464 +169,280 +Four years later +USD +4,704 +2,173 +5,334 +2,657 +774 +397 +821 +449 ++5% +Other currencies +1,185 +484 +209 +(320) ++5% +HKD +The analysis below is performed for reasonably possible movements in key variables with all other variables +held constant, showing the pre-tax impact on profit and equity (due to changes in fair value of foreign +currency-denominated non-monetary assets and liabilities measured at fair value, as well as monetary +assets and liabilities). The correlation of variables will have a significant effect on determining the ultimate +impact on market risk, but to demonstrate the impact due to changes in variables, variables had to be +changed on an individual basis. +31 December 2023 +Change in +(in RMB million) +Increase/ +(decrease) in +variables profit before tax +Increase/ +(decrease) in +equity before tax +-5% +31 December 2022 (Restated) +Increase/ +(decrease) in +profit before tax +USD ++5% +2,528 +4,304 +1,292 +2,745 +Increase/ +(decrease) in +equity before tax +(2,528) +(4,304) +(1,292) +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(a) Foreign currency risk (Continued) +The main monetary assets and liabilities of the Group and non-monetary assets and liabilities measured at +fair value are analysed as follows by currency: +FINANCIAL STATEMENTS +(in RMB million) +31 December 2023 +RMB +USD +(RMB +equivalent) +HKD +(RMB +equivalent) +Others +(RMB +equivalent) +RMB +equivalent +total +Assets +Foreign currency risk is the risk of loss resulting from changes in foreign currency exchange rates. +Fluctuations in exchange rates between the RMB and other currencies in which the Group conducts +business may affect its financial position and results of operations. The foreign currency risk facing the +Group mainly comes from movements in the USD/RMB and HKD/RMB exchange rates. The Group sets +limitation to its position of foreign currency, monitors the size of foreign currency position, and limits the +foreign currency position within the threshold set by utilizing hedging strategy. +Ping An Insurance (Group) Company of China, Ltd. 311 +(5,334) +(2,745) +HKD +-5% +320 +(209) +(484) +(2,173) +(1,185) +-5% +(449) +(821) +(397) +(774) +(2,657) +Other currencies +(a) Foreign currency risk +Market risk is the risk of changes in fair value of financial instruments and future cash flows from +fluctuation of market prices, which includes three types of risks from volatility of foreign exchange rates +(foreign currency risk), market interest rates (interest rate risk) and market prices (price risk). +(2) MARKET RISK +Annual Report 2023 +11,126 +126,054 +17,333 +143,387 +Ping An Insurance (Group) Company of China, Ltd. 309 +Total gross liabilities for incurred +claims +FINANCIAL STATEMENTS +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(1) INSURANCE RISK (CONTINUED) +Assumptions and sensitivities (Continued) +(b) Property and casualty and short-term life insurance contracts (Continued) +Sensitivities (continued) +To illustrate the sensitivities of ultimate claims costs, for example, a respective percentage change in the +average claim costs alone results in a similar percentage change in liabilities for incurred claims: +Notes to Consolidated Financial Statements +(in RMB million) +Amounts recoverable on incurred +claims +loss adjustment expenses, risk +adjustment for non-financial risk +and effect of discounting +150,790 +Estimated cumulative claims +150,790 +169,280 +Cumulative claims paid +(149,622) +Net liabilities for incurred claims +(165,854) +202,307 +(180,831) +244,937 +(163,979) +962,239 +(847,311) +Subtotal +114,928 +Prior year adjustments, unallocated +194,925 +(187,025) +719,538 +Average claim costs +Short-term life insurance ++5% +(c) Reinsurance +Net of reinsurance +(6,251) +(648) +(5,467) +(538) +(6,251) +(648) +Short-term life insurance +(5,467) +(538) +Even though the Group may have reinsurance arrangements, it is not relieved of its direct obligations to its +policyholders and thus a credit exposure exists with respect to reinsurance ceded, to the extent that any +reinsurer is unable to meet its obligations assumed under such reinsurance agreements. +310 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +The Group limits its exposure to losses from insurance operations mainly through participation in +reinsurance arrangements. The majority of the business ceded is placed on the quota share basis and +the surplus basis with retention limits varying by product lines. Amounts recoverable from reinsurers are +estimated in a manner consistent with the assumptions used for ascertaining the underlying policy benefits +and are presented in the statement of financial position as reinsurance contract assets or liabilities. +Property and casualty insurance ++5% +Average claim costs +31 December 2023 +Change in +Increase/(decrease) in profit before tax Increase/(decrease) in equity before tax +assumptions Gross of reinsurance Net of reinsurance Gross of reinsurance Net of reinsurance ++5% ++5% +(6,551) +(618) +(5,759) +(543) +Property and casualty insurance +(6,551) +(618) +31 December 2022 (Restated) +Increase/(decrease) in equity before tax. +Change in +assumptions +Increase/(decrease) in profit before tax +Gross of reinsurance Net of reinsurance +Gross of reinsurance +(in RMB million) +(5,759) +(543) +FINANCIAL STATEMENTS +(4,704) +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 315 +Annual Report 2023 +3,192 +33,582 +880 +(667) +40,304 +4,635 +1,116 +(1,233) ++10bps +Insurance contracts, net of reinsurance +contracts held +(3,543) +(30,390) +(1,547) +635 +(5,064) +(35,669) +1,207 +(2,349) ++10bps +Financial instruments +(33,933) +(912) +(40,733) +(1,142) +-10bps +(2) MARKET RISK (CONTINUED) +(c) Interest rate risk (Continued) +The banking segment +Interest rate risks of the Group's banking segment mainly consist of transaction account interest rate risk +and bank account interest rate risk. +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +316 +(1,697) +(2,891) +equity +1,697 +Increase/ +(decrease) in +2,891 +31 December 2022 +Increase/ +(decrease) in +net interest +income +Increase/ +(decrease) in +equity +income +contracts held +31 December 2023 +Increase/ +(decrease) in +net interest +(2,105) ++50bps +Financial assets and liabilities +2,105 +-50bps +Financial assets and liabilities +rate +(in RMB million) +Interest +In respect of the financial assets and liabilities at fair value through profit or loss of the Group's banking +segment, the interest rate risk arising from this portfolio is not significant. For other financial assets and +liabilities, the Group mainly uses a gap analysis to measure and control the related interest rate risk. As at +31 December 2023 and 31 December 2022, the gap analyses of the financial assets and liabilities (excluding +financial assets and liabilities at fair value through profit or loss) were as follows. The analysis of the net +interest income is based on the effect of a reasonable possible change in interest rates on the net interest +income before tax for one year, in respect of the financial assets and liabilities (excluding financial assets +and liabilities at fair value through profit or loss) held at the balance sheet date. The analysis of equity +is based on the effect of a reasonable possible change in interest rates on the equity before tax, which +calculated by revaluing the year end portfolio of fixed-rate financial assets at fair value through other +comprehensive income. +Bank account interest rate risk arises from the mismatch of the maturity date or contract re-pricing date +between interest-earning assets and interest-bearing liabilities. The Group manages bank account interest +rate risk primarily by adjusting the asset/liability pricing structure, regularly monitoring sensitive gaps of +interest rate, analysing characteristics of asset/liability re-pricing, and using an asset/liability management +system to conduct scenario analysis on interest risk. +Transaction account interest rate risk arises from the change in interest rates and product price of the +transaction account resulting from the change in market interest rates, which in turn affects the profit +or loss for the year. The Group mainly manages the interest rate risk of transaction account by adopting +measures such as the interest rate sensitive limit and daily and monthly stop-loss limit to ensure that the +fluctuations of interest rate and market value of products are within the affordable scope of the Group. +1,540 +(1,540) +Insurance contracts, net of reinsurance +(16,161) +23,697 +1,003 +35,669 +-10% +Financial instruments +18,796 +42,057 +(22,825) +Increase/ +(decrease) in +equity before tax +24,653 +(9,895) +31 December 2022 (Restated) +Increase/ +(decrease) in +profit before tax +48,436 +(24,839) +30,668 +(11,872) ++10% +Insurance contracts ++10% +Equity prices profit before tax equity before tax +Financial instruments +(in RMB million) +Increase/ +(decrease) in +Increase/ +(decrease) in +31 December 2023 +The analysis below is performed for a 10% increase or decrease in equity prices with all other variables held +constant, for the financial instruments and insurance contracts, showing the pre-tax impact on the Group's +profit and equity. +The Group manages price risks through balanced asset allocation, dynamic portfolio management and +diversification of investments, etc. +The Group's price risk exposure relates to financial assets and liabilities whose values will fluctuate as a +result of changes in market prices (other than those arising from interest rate risk or foreign currency risk), +which mainly include listed equity securities and security investment funds classified as equity financial +assets at fair value through other comprehensive income and financial assets at fair value through profit or +loss, and related insurance contracts with direct participation features. +(b) Price risk +(2) MARKET RISK (CONTINUED) +1,547 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Insurance contracts +-10% +The above financial instruments and insurance contracts are exposed to price risk because of changes in +market prices, where changes are caused by factors specific to the individual financial instruments or their +issuers, or factors affecting all similar financial instruments traded in the market. +23,597 +(48,436) +24,837 +(23,599) +rate profit before tax +2,349 +(30,668) +11,871 +(18,797) +-10bps +Financial instruments +30,390 +Increase/ +(decrease) in +equity before tax +31 December 2022 (Restated) +Increase/ +(decrease) in +profit before tax +Increase/ +(decrease) in +equity before tax +31 December 2023 +Increase/ +(decrease) in +(in RMB million) +The analysis below is performed for a 10 basis points decrease or increase in interest rates with all other +variables held constant, for the financial instruments and life insurance contracts/reinsurance contracts, +showing the pre-tax impact on the Group's profit and equity. +Floating rate instruments expose the Group to cash flow interest rate risk, whereas fixed rate instruments +expose the Group to fair value interest risk. The Group's interest rate risk policy requires it to manage +the maturities of interest-bearing financial assets and interest-bearing financial liabilities by maintaining +an appropriate mix of fixed and variable rate instruments. The Group manages the interest rate risk by +extending assets duration, repricing products and adjusting the business structure to match the term +structure and to match the cost and benefit. +Interest rate risk of the Group's insurance segment is the risk that the value/future cash flows of a financial +instrument (mainly include debt investments classified as financial assets at fair value through profit or loss +and financial assets at fair value through other comprehensive income) will fluctuate because of changes +in market interest rates, and the value of insurance contract liabilities will fluctuate because of changes in +market interest rates (discount rate). Since most markets do not have assets of sufficient tenor to match +insurance contract liabilities, an uncertainty arises around the reinvestment of maturing assets. +Interest +The interest rate risks facing the Group mainly comes from the insurance segment and the banking +segment. +14,758 +(24,653) +9,866 +(14,787) +The insurance segment +(42,057) +(19,261) +314 +22,796 +Ping An Insurance (Group) Company of China, Ltd. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(2) MARKET RISK (CONTINUED) +(c) Interest rate risk +Annual Report 2023 +19,232 +(106,821) +434 +(1,098) +Stage 2 +91,725 +(21,507) 106,821 +- +Stage 3 +38,784 +3,335,973 +(69,424) +69,424 +3,269,769 +107,615 +(68,585) 38,091 +Total +148,087 +(68,585) 3,415,475 +Financial assets +Stage 1 +1,079,637 +170,692 +132,684 +(434) +3,205,464 +Stage +Loans and advances +to customers +at amortized cost +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (Continued) +The following tables explain the changes in the gross carrying amount and impairment provision of the +main financial assets between the beginning and the end of the annual period due to these factors: +(in RMB million) +2023 +Stages transfers +Transfer +Transfer +Gross carrying amount +1 January +Net increase/ +(decrease) +(Note) +between +Stage 1 +between +Stage 1 +Transfer +between +and Stage 2 +and Stage 3 +Stage 2 +and Stage 3 +Write-offs 31 December +Stage 1 +Stage 2 +1,000 +(515) +Ping An Insurance (Group) Company of China, Ltd. +- +2,564 +3,564 +other comprehensive income +Stage 3 +Total +2,284 +(545) +185 +1,924 +2,500,790 +136,218 +- +- +2,637,008 +Note: Changes in current year due to purchase, purchased credit-impaired or derecognition except write-offs. +(in RMB million) +2023 +Stages transfers +Net increase/ +Charge/ +(recover) +Stage 2 +18,518 +at fair value through +- +(19,967) +19,967 +(254) +- +Stage 3 +66,683 +(6,018) +- +254 +(18,323) +18,323 +(659) +1,192,100 +19,647 +78,583 +Total +1,164,838 +126,151 +(659) 1,290,330 +Debt financial assets +Stage 1 +2,497,506 +136,763 +(2,564) +(185) +2,631,520 +Annual Report 2023 +37,172 +As at 31 December 2023, the fair value of collateral of credit-impaired loans and advances to customers +is RMB13,940 million (31 December 2022: RMB16,747 million). The fair value of collateral of credit-impaired +financial assets at amortized cost is RMB6,074 million (31 December 2022: RMB10,311 million). +Stage 1 +Debt financial assets +1,164,838 +(164) +71,075 +1,093,927 +66,683 +(164) +16,116 +3,164 +(3,613) +51,180 +Stage 3 +18,518 +(16,116) +26,700 +(2,141) +10,075 +Stage 2 +at amortized cost +1,079,637 +2,259,808 +(3,164) +237,643 +2,497,506 +2022 (Restated) +(in RMB million) +Note: Changes in current year due to purchase, purchased credit-impaired or derecognition except write-offs. +2,500,790 +2,284 +(24) +(24) +235,488 +2,265,326 +Total +384 +(723) +2,647 +Stage 3 +other comprehensive income +1,000 +(384) +(55) +(1,432) +2,871 +Stage 2 +at fair value through +55 +322 +(26,700) +1,032,672 +2,500,790 +Other assets +114,610 +271 +2,591 +117,472 +Subtotal +8,212,721 +97,724 +54,796 +8,365,241 +Credit commitments +1,826,854 +Total +10,039,575 +6,193 +103,917 +147 +1,833,194 +54,943 +10,198,435 +The Group closely monitors collateral of credit-impaired financial assets. +2,284 +76,829 +1,000 +Debt financial assets at fair value through other +comprehensive income +Stage 1 +Accounts receivable +35,909 +169 +40 +36,118 +Finance lease receivable +179,398 +6,695 +765 +186,858 +Loans and advances to customers +3,152,071 +74,444 +11,539 +3,238,054 +Financial assets at amortized cost +1,071,718 +15,145 +Transfer +1,124,035 +2,497,506 +Transfer +52,320 +between +1 January +(Note) and Stage 2 and Stage 3 and Stage 3 +Write-offs 31 December +Loans and advances +Stage 1 +2,992,010 +340,539 +(126,378) +(707) +to customers +Stage 2 +44,549 +(14,009) +126,378 +(65,193) +Stage 3 +33,672 +(986) +707 +3,205,464 +91,725 +65,193 (59,802) 38,784 +Total +Stage +3,070,231 +Gross carrying amount +Stage 1 +5,685 +8,818 +Note 1: Changes in current year due to purchase, purchased credit-impaired or derecognition except write-offs. +Note 2: Changes in PDS, EADS, and LGDs in the current year, arising from regular update of inputs to models. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +323 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (Continued) +The following tables explain the changes in the gross carrying amount and impairment provision of +the main financial assets between the beginning and the end of the annual period due to these factors +(continued): +(in RMB million) +2022 (Restated) +Stages transfers +Net +increase/ +(decrease) +Transfer +between +Stage 1 +Transfer +between +Transfer +between +Stage 2 +- +325,544 +3,335,973 +High risk +68,480 +2,925 +65,555 +Medium risk +1,002,370 +1,002,370 +Total +Stage 3 +Stage 2 +31 December 2022 (Restated) +Stage 1 +Low risk +Credit grade +(in RMB million) +1,243,353 +38,985 +16,505 +1,187,863 +Carrying amount +(46,977) +11,712 +(59,802) +14,101 +Default +Financial assets +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +326 +1,124,035 +37,172 +15,145 +1,071,718 +Carrying amount +(40,803) +1,164,838 +66,683 +(29,511) +(3,373) +(7,919) +Impairment provision +18,518 +1,079,637 +Gross carrying amount +68,175 +66,683 +1,492 +25,813 +Transfer +- +(628) +408 +Stages transfers +Stage 3 +27,308 +4,197 44,192 +- +- +(408) +(16,566) +16,566 +24,455 +(68,585) +23,270 +Total +101,196 +24,762 42,672 +- +(68,585) +100,045 +Financial assets +Stage 1 +7,919 +(6,782) +6,782 +620 +20,752 +17,357 +between +(decrease) +for the year +Impairment provision +Stage +1 January +(Note 1) +(Note 2) +Stage 1 +and Stage 2 +Stage 1 +between +Stage 2 +and Stage 3 +and Stage 3 +Write-offs 31 December +Loans and advances +Stage 1 +56,531 +24,435 +(22,272) +to customers +Stage 2 +(3,870) +889 +at amortized cost +3,373 +(393) +(425) +(140) +(53) +2,164 +at fair value through +Stage 2 +227 +602 +140 +969 +other comprehensive income +Stage 3 +5,155 +(235) +712 +- +53 +- +Total +8,557 +3,175 +Stage 2 +Stage 1 +46,977 +10 +(3,645) +638 +(635) +(22) +4,237 +635 +(1,514) +3,142 +Stage 3 +29,511 +(816) +10,026 +22 +1,514 +(659) +39,598 +Total +40,803 +(186) +7,019 +(659) +Debt financial assets +Impairment provision +Total +1 January +(vi) The active market for financial assets disappears. +The credit impairment of financial assets may be caused by the joint effects of multiple events, and may +not be caused by separately identifiable events. +Forward-looking information +The determinations of 12 months and the lifetime EAD, PD and LGD also incorporates forward-looking +information. The Group has performed historical data analysis and identified the key macroeconomic +variables associated with credit risk and expected credit losses for each portfolio. The Group has +developed macroeconomic forward looking adjustment model by establishing a pool of macro- +economic indicators, preparing data, filtering model factors and adjusting forward-looking elements, +and the indicators include gross domestic product (GDP) accumulated year on year percentage change, +customer price index (CPI) year on year percentage change, purchasing manager's index (PMI) and other +macroeconomic variables. Through regression analysis, the relationship among these economic indicators +in history with EAD, PD and LGD is determined, and the EAD, PD, LGD are then determined through +forecasting economic indicator. +During the reporting period, the Group adjusted the predicted values of forward-looking economic +indicators by statistical analysis and also considered the range of possible outcomes represented by each +scenario, to determine the final macroeconomic scenarios and weights for measuring the relevant expected +credit loss. The impact of these economic indicators on PD and LGD varies to different businesses. The +Group comprehensively considers internal and external data, expert forecasts and statistical analysis to +determine the relationship between these economic indicators with PD and LGD. The Group evaluates +and forecasts these economic indicators at least annually, provides the best estimates for the future, and +regularly evaluates the results. Similar to other economic forecasts, the estimates of economic indicators +have high inherent uncertainties, actual results may have significant difference with estimates. The Group +considered the estimates above represented the optimal estimation of possible outcomes. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 319 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (Continued) +Stage +In 2023, the key macroeconomic assumptions used by the Group to estimate expected credit losses in +different macroeconomic scenarios include GDP accumulated year on year percentage change, CPI year on +year percentage change, PMI and other macroeconomic variables. For the GDP accumulated year on year +percentage change, the average predictive value in the base scenario in year 2024 is about 5%, and is 0.49 +percentage upper in the upside scenario while 0.4 percentage lower in the downside scenario. The average +predictive value in the base scenario in year 2025 is about 4.79%, and is 0.46 percentage upper in the upside +scenario while 0.48 percentage lower in the downside scenario. +Sensitivity analysis +Expected credit losses are sensitive to the parameters used in the model, the macroeconomic variables of +the forward-looking forecast, the weight probabilities in the three scenarios, and other factors considered +in the application of expert judgement. Changes in these input parameters, assumptions, models, and +judgements will have an impact on the significant increase in credit risk and the measurement of expected +credit losses. +The Group has the highest weight of the base scenario, and the weight of the base scenario is slightly +higher than the sum of the weight of other base scenarios. The banking business of the Group assumed +that if the weight of the upside scenario increased by 10% and the weight of the base scenario reduced +by 10%, the Group's ECL impairment provision on 31 December 2023 would be reduced by RMB1,982 million +(31 December 2022: RMB1,177 million); if the weight of the downside scenario increased by 10% and the +weight of the base scenarios reduced by 10%, the Group's ECL impairment provision would be increased by +RMB1,236 million (31 December 2022: RMB1,144 million). +In 2023, the Group's management has also taken into account and consequently charged provision for +losses for situations such as the external environment that are not reflected in the model, thus further +increasing the risk offsetting capacity. +Credit exposure +Without considering the impact of collateral and other credit enhancements, for on-balance sheet assets, +the maximum exposures are based on net carrying amounts as reported in the consolidated financial +statements. The Group also assumes credit risk due to credit commitments and financial guarantee +contracts. The details are disclosed in Note 57.(2). +(v) The debtor is likely to go bankrupt or other financial restructuring; +Please refer to Note 24.(2) and (5) for an analysis of concentration of loans and advances by industry and +geographical region. +(iv) The debtor has significant financial difficulties; +(ii) Internal credit rating is default grade; +(b) Expected credit loss +The Group formulates the credit losses of financial assets at amortized cost, debt financial assets at FVOCI, +finance lease receivable and other financial assets, as well as loan commitment and financial guarantee +contracts using expected credit loss models according to IFRS 9 requirements. +Parameters of ECL model +The parameters and assumptions involved in ECL model are described below. +The Group considers the credit risk characteristics of different financial instruments when determining if +there is significant increase in credit risk. For financial instruments with or without significant increase in +credit risk, 12-month or lifetime expected credit losses are provided respectively. The expected credit loss +is the result of discounting the product of EAD, PD and LGD. +(i) Exposure at Default (EAD): EAD is based on the amounts the Group expects to be owed at the time of +default, over the next 12 months or over the remaining lifetime. +(ii) Probability of Default (PD): The PD represents the likelihood of a borrower defaulting on its financial +obligation, either over the next 12 months (12M PD), or over the remaining lifetime (Lifetime PD) of the +obligation. +(iii) Loss Given Default (LGD): LGD represents the Group's expectation of the extent of loss on a defaulted +exposure. LGD varies by type of counterparty, type and seniority of claim and availability of collateral +or other credit support. +The Lifetime PD is developed by applying a maturity profile to the current 12M PD. The maturity profile. +looks at how defaults develop on a portfolio from the point of initial recognition throughout the Lifetime. +The maturity profile is based on historical observed data and is assumed to be the same across all assets +within a portfolio and credit grading band. This is supported by historical analysis. +Judgement of significant increase in credit risk ("SICR") +Under IFRS 9, when considering the impairment stages for financial assets, the Group evaluates the credit +risk at initial recognition and also whether there is any significant increase in credit risk for each reporting +period. The Group considers various reasonable supporting information to judge if there is significant +increase in credit risk, including the forward-looking information, when determining the ECL staging for +financial assets, Major factor being considered include regulatory and operating environment, internal and +external credit ratings, solvency, and operational capabilities. The Group could base on individual financial +instruments or portfolios of financial instruments with similar credit risk characteristics to determine +ECL staging by comparing the credit risks of the financial instruments at the reporting date with initial +recognition. +The Group set quantitative and qualitative criteria to judge whether the credit risk has SICR after initial +recognition. The judgement criteria mainly include the PD changes of the debtors, changes of credit +risk categories and other indicators of SICR, etc. In the judgement of whether the financial instruments +have SICR after initial recognition, the Group considers the 30 days past due as one of criteria of SICR, in +accordance with the standard. +318 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (Continued) +The definition of credit-impaired assets +Under IFRS 9, in order to determine whether credit impairment occurs, the defined standards adopted by +the Group are consistent with the internal credit risk management objectives for relevant financial assets, +while considering quantitative and qualitative indicators. When the Group assesses whether the debtor has +credit impairment, the following factors are mainly considered: +(i) The debtor has overdue more than 90 days after the contract payment date; +(iii) The lender gives the debtor concessions for economic or contractual reasons due to the debtor's +financial difficulties, where such concessions are normally reluctant to be made by the lender; +(3) CREDIT RISK (CONTINUED) +320 +Ping An Insurance (Group) Company of China, Ltd. +Maximum credit +Carrying amount (in RMB million) +Stage 1 +Stage 2 +Stage 3 +risk exposure +Cash and amounts due from banks and other +financial institutions +804,077 +804,077 +Balances with the Central Bank and statutory +deposits for insurance operations +285,879 +285,879 +Financial assets purchased under reverse +repurchase agreements +167,073 +200 +387 +167,660 +Accounts receivable +35,528 +46 +31 December 2023 +Annual Report 2023 +The following table presents the credit risk exposure of the financial assets under the scope of expected +credit loss. Without considering guarantee or any other credit enhancement measures, for on-balance sheet +assets, the maximum credit risk exposure is presented as the net carrying amount of the financial assets: +(3) CREDIT RISK (CONTINUED) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK (CONTINUED) +(b) Expected credit loss (Continued) +Collateral and other credit enhancements +The amount and type of collateral required depends on an assessment of the credit risk of the +counterparty. Policies are established regarding to the selection of types of collateral and valuation +parameters. +The main types of collateral obtained are as follows: +(i) +for policy loans, collaterals are cash value of policies; +(ii) for reverse repurchase transactions, collaterals are quoted securities; +(iii) for commercial loans, collaterals are real estate properties, inventories, equity investments and trade +receivables, etc.; +(iv) for retail lending loans to individuals, collaterals are residential properties mortgages. +Management monitors the market value of the collateral, and requires additional collateral when needed +according to contracts, when assessing the adequacy of impairment. +It is the Group's policy to dispose collateral orderly. The proceeds are used to repay all or part of the +outstanding balance. Generally, the Group would not use the collateralised assets for business purpose. +Restructured loans and advances to customers +Restructured loans and advances to customers are those loans and advances to customers for which the +Group has renegotiated the contract terms with borrowers as a result of the deterioration in their financial +position or of their inability to make payments when due. Concessions are given by the Group that would +not otherwise be granted to these borrowers for economic or legal reasons relating to their financial +difficulties. As at 31 December 2023, the Group's restructured loans and advances to customers was +RMB32,030 million (31 December 2022: RMB17,107 million). +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 321 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(b) Expected credit loss (Continued) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +Stage 1 +Low risk +Credit grade +(in RMB million) +Financial assets at amortized cost +(b) Expected credit loss (Continued) +(3) CREDIT RISK (CONTINUED) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 325 +Annual Report 2023 +3,238,054 +11,539 +74,444 +3,152,071 +Carrying amount +(97,919) +(27,245) +(17,281) +31 December 2023 +Stage 2 +(53,393) +Stage 3 +1,137,714 +(39,598) +(3,142) +(4,237) +Impairment provision +1,290,330 +78,583 +19,647 +1,192,100 +Gross carrying amount +78,583 +78,583 +Default +28,153 +14,331 +13,822 +High risk +45,880 +5,316 +40,564 +Medium risk +1,137,714 +Total +Loss allowance +3,335,973 +38,784 +3,219,967 +Carrying amount +(23,103) +(24,448) +(49,802) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(3) CREDIT RISK +Credit risks refer to the risk of losses incurred by the inabilities of debtors or counterparties to fulfil their +contractual obligations or by the adverse changes in their credit conditions. The Group is exposed to +credit risks primarily associated with its deposit arrangements with commercial banks, loans and advances +to customers, financial assets at amortized cost and debt financial assets at fair value through other +comprehensive income, reinsurance arrangement with reinsurers, policy loans, margin financing, financial +guarantee contracts and loan commitments, etc. The Group uses a variety of controls to identify, measure, +monitor and report credit risk. +(a) Credit risk management +Credit risk of banking business +The banking business of the Group has formulated a set of credit management processes and internal +control mechanisms, so as to carry out the whole process management of credit business. Credit +management procedures for its corporate and individual loans of comprise credit origination, credit review, +credit approval, disbursement, post credit management. In addition, the banking business of the Group has +formulated procedure manuals for credit management, which clarifies the duties of each part in the credit +management processes, effectively monitoring credit risk and enhancing credit compliance. +Credit risks arising from credit commitments are similar to those of loans and advances. Therefore, financial +guarantees and loan commitments are also subject to the same application, post credit management and +collateral requirements as loan and advances business. +Credit risk of investment business +As to debt investment, the Group rates these investments by internal credit rating policies, selects +counterparties with high credit quality and sets strict entry criteria. +The Group's debt investment mainly includes domestic government bonds, the Central Bank bills, financial +institution bonds, corporate bonds and debt investment schemes, wealth management investments, etc. +The Group manages the credit risk for these investments mainly through controlling the investment scales, +selecting counterparties within the financial institutions with appropriate credit quality prudently, balancing +the credit risks and rate of return of investment and considering the internal and external credit rating +information comprehensively. +Credit risk of insurance business +The Group evaluated the credit rating of the reinsurance companies before signing the reinsurance +contracts, and chose the reinsurance companies with higher credit quality to reduce the credit risk. +The limits of policy loans are based on the cash values of valid insurance policies, with appropriate +discounts, and the validity periods of policy loans are within the validity periods of insurance policies. The +credit risk associated with policy loans did not have material impact on the Group's consolidated financial +statements. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 317 +FINANCIAL STATEMENTS +83,167 +14,988 +(97,353) +3,318,122 +(in RMB million) +91,725 +3,205,464 +Gross carrying amount +38,784 +38,784 +Default +53,380 +51,916 +1,464 +High risk +62 +1,782,480 +1,461,329 +1,426,465 +Medium risk +4,945 +1,777,535 +Low risk +Total +Stage 3 +31 December 2022 +Stage 2 +Stage 1 +Credit grade +34,864 +35,636 +Forward-looking information (Continued) +175,988 +29,681 +Total +29,511 +(164) +2,615 +1,461 +3,077 +(366) +22,888 +Stage 3 +3,373 +(2,615) +4,577 +281 +(107) +1,237 +Stage 2 +at amortized cost +7,919 +(1,461) +(4,577) +1,737 +6,191 +9,549 +40,803 +19 +178 +(28) +5,505 +Stage 3 +other comprehensive income +227 +(19) +(15) +107 +(67) +221 +Stage 2 +at fair value through +3,175 +15 +(86) +190 +3,056 +Stage 1 +Debt financial assets +(164) +(519) +2,210 +Stage 1 +(11,847) +20,225 +53,285 +Stage 1 +Loans and advances +31 December +Write-offs +Stage 2 +and Stage 3 +and Stage 3 +Stage 1 +Stage 1 +and Stage 2 +(Note 2) +for the year +between +between +between +Transfer +Transfer +Transfer +Charge/ +(recover) +Net +increase/ +(decrease) +(Note 1) +(5,185) +5,556 +53 +to customers +Financial assets +101,196 +(59,802) +49,057 +21,739 +90,202 +Total +27,308 +Finance lease receivable +17,357 +(23,044) +23,044 +(53) +34,659 +2,631 +26,829 +Stage 3 +5,185 +26,245 +(1,117) +10,088 +Stage 2 +56,531 +5,155 +(59,802) +8,782 +8,603,535 +108,179 +67,898 +8,779,612 +Credit commitments +Total +1,932,131 +10,535,666 +4,621 +112,800 +320 +1,937,072 +68,218 +10,716,684 +31 December 2022 (Restated) +Carrying amount (in RMB million) +Stage 1 +Stage 2 +Stage 3 +Maximum credit +risk exposure +Cash and amounts due from banks and other +financial institutions +774,841 +774,841 +Subtotal +Balances with the Central Bank and statutory +107,203 +676 +Total +4,021 +665 +180,674 +Loans and advances to customers +3,219,967 +83,167 +14,988 +3,318,122 +Financial assets at amortized cost +1,187,863 +16,505 +38,985 +1,243,353 +Debt financial assets at fair value through other +comprehensive income +2,631,520 +3,564 +1,924 +2,637,008 +95,640 +10,887 +deposits for insurance operations +Other assets +295,559 +3,269,769 +107,615 +38,091 +3,415,475 +Loss allowance +Credit grade +(in RMB million) +Loans and advances to customers +The following table contains an analysis of the credit risk grading of loans and advances to customers, +financial assets at amortized cost and debt financial assets at fair value through other comprehensive +income. The carrying amount of financial assets below also represents the Group's maximum exposure to +credit risk on these assets: +(b) Expected credit loss (Continued) +(3) CREDIT RISK (CONTINUED) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +324 +Note 1: Changes in current year due to purchase, purchased credit-impaired or derecognition except write-offs. +Note 2: Changes in PDs, EADS, and LGDs in the current year, arising from regular update of inputs to models. +8,557 +(519) +199 +295,559 +95 +Gross carrying amount +38,091 +The Group internally grades the financial instruments based on the credit quality and risk characteristics. +The credit rating of the financial instruments could further be classified as "low risk”, “medium risk”, “high +risk" and "default" according to the internal rating scale. “Low risk” means that the asset quality is good, +there is sufficient evidence to show that the asset is not expected to have default, or there is no reason +to suspect that the asset had incurred default. "Medium risk" means that the asset quality is acceptable or +there are factors revealing potential negative impact on the asset quality, but there is no sufficient reason +to suspect that the asset had incurred default. "High risk" means that there are factors revealing significant +adverse impact on the asset quality, but there is no event indicating incurred default. The criteria of +"default" are consistent with those of "credit-impaired". +Default +repurchase agreements +38,091 +91,109 +405 +91,514 +31 December 2023 +Stage 1 +Financial assets purchased under reverse +Stage 3 +Total +Low risk +1,754,904 +Stage 2 +7,777 +Medium risk +1,488,318 +41,077 +1,762,681 +1,529,395 +High risk +26,547 +58,761 +85,308 +120 +2,190 +44,337 +1,857 +146 +repurchase +Assets sold under agreements to +3,815 +Accounts payable +Insurance contract liabilities +Reinsurance contract liabilities +48,650 +through profit or loss +13,270,857 +977,949 +1,628 +70,989 +363,817 256,511 +285,004 +institutions +Due to banks and other financial +4,920,418 +1,298 131,211 +Customer deposits and payables +24,523 +1,710,372 +4,580 +3,234,355 +Financial liabilities at fair value +to brokerage customers +300,756 +1,022 +45,562 +1,810,484 +236,229 +713 +73,294 +Derivative cash flows +25,703 +1,504,499 +8,523,199 14,743,926 +41,389 994,739 +367 11,559 +14,209 245,667 +3,611,873 +992,925 +216,078 +6,897 +89,733 +1,381,110 +577,390 +436,516 +3,048 +47,915 +1,392,727 +225 +48,248 +1,636,286 +120 +Other liabilities +Lease liabilities +744,754 +1,296,804 +182 +100 +8,602,520 +8,465,604 +3,474 +60,148 +82 +8,858 +2 +768 +3,560 +241,929 +- +- +5,700 +Bonds payable +75,107 +437,239 +7,695 +- +72,867 +29,223 +1,854 +9,396 +7,244 +3,112 +4 +(3) +8 +(1) +- +36,730 +461 +9,804 +18,493 +167,794 +622 +5,356 +161,088 +728 +277 +customers +Loans and advances to +Finance lease receivable +Reinsurance contract assets +Insurance contract assets +Accounts receivable +Derivative financial instruments settled +99,471 +1,463,974 +37,733 +640 +12,050 +264,877 +264,877 +4,079,689 +3,150,720 +694,082 +179,775 +54,303 +809 +457,670 354,002 1,931,421 +520,938 657,214 1,543,867 +96,894 +231,570 +39,357 +112,933 +21,212 +11,631 +971,867 +Other assets +comprehensive income +value through other +Equity financial assets at fair +through other comprehensive income +Debt financial assets at fair value +Financial assets at amortized cost +through profit or loss. +Financial assets at fair value +3,767,104 +1,246,550 718,242 +955,224 +835,038 +57,485 +204,055 +on a net basis +86,734 +on a gross basis +4,033 +44,531 +60 +60 +3,973 +44,471 +12,718 +27,780 +12,718 +27,780 +Total financial liabilities +through profit or loss +2,792 +Financial liabilities at fair value +Others +Currency forwards and swaps +Interest rate swaps +Derivative financial liabilities +Financial liabilities +5,203,840 +178,864 +4,381,282 +Placements from banks and other financial institutions +measured at fair value through profit or loss +2,792 +2,780 +5,572 +43,965 +88,436 +2,637,008 +2,500,790 +Equity financial assets at fair value through other +comprehensive income +264,877 +264,771 +264,877 +264,771 +Other assets +107,203 +117,472 +107,203 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +336 +66 +95,942 +1,934 +48,619 +1,874 +643,694 +2,500,790 +Total financial assets +453,930 +605 +2,389,281 +11,101 +Debt financial assets at fair value +through other comprehensive income +Bonds +44,978 +318 +44,660 +3,893 +2,400,987 +318 +14,070 +27,015 +27,015 +14,070 +Currency forwards and swaps +Others +Interest rate swaps +Derivative financial assets +584,593 +1,803,047 +166,654 +170,810 +3,575 +Wealth management investments, +debt schemes and other investments +11,101 +Loans and advances to customers measured at +fair value through other comprehensive income +264,877 +5,298 +3,277 +3,290 +83,914 +177,673 +81,893 +- +81,893 +2,021 +177,686 +13 +177,673 +Other equity investments +Preferred shares +Equity financial assets at fair value +through other comprehensive income +Stocks +236,021 +2,637,008 +4,446 +3,841 +232,180 +2,621,461 +453,930 +2,637,008 +comprehensive income +Debt financial assets at fair value through other +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS +The following table sets out the carrying amount and fair value of the Group's major financial instruments +by classification: +(in RMB million) +Financial assets +Carrying amount +FINANCIAL STATEMENTS +Fair value +31 December +31 December +31 December +2023 +2022 +2023 +2022 +(Restated) +31 December +Ping An Insurance (Group) Company of China, Ltd. 333 +Annual Report 2023 +The Group's financial instruments mainly consist of cash and amounts due from banks and other financial +institutions, term deposits, bonds, funds, stocks, loans, borrowings, deposits from other banks and financial +institutions, customer deposits and payables to brokerage customers, etc. +257,681 +Investment income and +service fee +Note 1 +616,070 +616,070 +Investment income +886,840 +9,075 +9,075 +Investment income and +service fee +Note 1 +7,228 +7,228 +Investment income +Note 1: These assets management products and wealth management products are sponsored by third party financial institutions and the +information related to size of these structured entities were not publicly available. +The Group's interests in unconsolidated structured entities are recorded as wealth management +investments under FVPL, FVOCI and AC, and beneficial right under trust schemes under assets purchased +under reverse repurchase agreements. +The unconsolidated structured entities held by the Group included the trust plans consolidated by Lufax +Holding. +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(Restated) +Cash and amounts due from banks and other financial +institutions +804,077 +774,841 +180,674 +186,858 +180,674 +186,858 +Loans and advances to customers +3,318,122 +3,238,054 +3,318,122 +3,238,054 +Financial assets at fair value through profit or loss +1,803,047 +1,640,519 +1,803,047 +1,640,519 +Financial assets at amortized cost +1,243,353 +1,124,035 +1,272,437 +1,142,252 +Finance lease receivable +416,420 +1,177,317 +29,278 +29,278 +804,077 +774,841 +Balances with the Central Bank and statutory deposits +for insurance operations +285,879 +295,559 +285,879 +295,559 +Financial assets purchased under reverse repurchase +agreements +167,660 +91,514 +167,660 +91,514 +Accounts receivable +35,636 +36,118 +35,636 +36,118 +Derivative financial assets +44,978 +44,978 +257,681 +454,920 +Wealth management investments, debt schemes and +other investments +3,104 +2,564 +5,668 +1,924 +1,924 +3,564 +1,924 +2,637,008 +2,574,907 +54,509 +Stage 1 +Stage 2 +Stage 3 +Total +2,450,027 +32,994 +14,485 +1,000 +2,450,027 +33,994 +31 December 2022 (Restated) +1,000 +53,509 +2,574,907 +Credit grade +Stage 1 +31 December 2023 +Stage 2 +Stage 3 +Total +Low risk +Medium risk +High risk +Default +Carrying amount +2,631,520 +(in RMB million) +Credit grade +Low risk +Medium risk +High risk +Default +Carrying amount +(4) LIQUIDITY RISK +14,485 +(in RMB million) +2,284 +2,497,506 +Total +269,825 +235,400 +116,808 +177,595 +108 +799,736 +Balances with the Central Bank and +Over +5 years +statutory deposits for +227,230 +43,746 +648 +1,610 +13,650 +286,884 +Financial assets purchased under +reverse repurchase agreements +insurance operations +1 to 5 +years +3 to 12 +months +Less than +3 months +1,000 +2,284 +2,500,790 +Liquidity risk is the risk of not having access to sufficient funds or being unable to realize an asset in a +timely manner at a reasonable price to meet the Group's obligations as they become due. +The Group is exposed to liquidity risk on insurance policies that permit surrender, withdrawal or other +forms of early termination. When surrender, withdrawal or other forms of early termination happens, the +Group determines the amounts that are payable on demand to policyholders in accordance with the terms +of insurance contracts, which are usually the unearned premiums or the cash values of the relevant part of +contracts, after deducting the applicable early termination fees. The Group seeks to manage its liquidity +risk by matching to the extent possible the duration of its investment assets with the duration of its +insurance policies and to ensure that the Group is able to meet its payment obligations and fund its lending +and investment operations on a timely basis. +The banking business of the Group is exposed to potential liquidity risk. The Group utilizes multiple +regulatory methods, establish comprehensive liquidity risk management framework, effectively recognize, +measure, monitor and control liquidity risk, maintain sufficient liquidity level to satisfy various funds +requirement and to face adverse market status. In case of monitoring liquidity risks effectively, the Group +pays attention to the funds resources and diversified utilization, keeps relatively high liquidity assets +consistently. The Group monitors the sourcing and usage of funds, deposit to loan ratio, and quick ratio +on a daily basis. Moreover, when adopting various benchmarks for management of liquidity risk, the Group +compares the expected results against the ones derived from stress tests, critically assesses the potential +impact to the future liquidity risk, and formulates remedial actions according to specific situations. The +Group seeks to mitigate the liquidity risk of the banking business by optimizing the assets and liabilities +structure, and maintaining stable deposits, etc. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 327 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(4) LIQUIDITY RISK (CONTINUED) +The table below summarizes the remaining contractual maturity profile of the financial assets, financial +liabilities, insurance contract liabilities and reinsurance contract liabilities of the Group based on +undiscounted contractual cash flows/expected cash flows: +(in RMB million) +Cash and amounts due from banks and +other financial institutions +31 December 2023 +Undated +Repayable +on demand +2,284 +Debt financial assets at fair value through other comprehensive income +(b) Expected credit loss (Continued) +(3) CREDIT RISK (CONTINUED) +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 335 +Annual Report 2023 +For Level 3 financial instruments, the consideration of being classified as Level 3 is mainly based on the +significance of the unobservable factors to the overall fair value measurement. +For Level 2 financial instruments, valuations are generally using observable market inputs, or recent quoted +market prices. The valuation providers typically gather, analyse and interpret information related to market +transactions and other key valuation model inputs from multiple sources, and through the use of widely +accepted internal valuation models, provide a theoretical quote on various securities. Debt securities are +classified as Level 2 when they are valued at recent quoted price from Chinese interbank market or from +public valuation service providers. The fair value of debt investments denominated in RMB is determined +based upon the valuation results by the CCDC. All significant inputs are observable in the market. +Valuation methods for Level 2 and Level 3 financial instruments +The level of fair value measurement is determined by the lowest level input that is significant to the +entire measurement. Assessing the significance of a particular input to the entire measurement requires +judgement, taking into account factors specific to the asset or liability. +For the year ended 31 December 2023 +Level 3: inputs which are based on parameters other than observable market data (unobservable inputs). +Level 1: quoted prices (unadjusted) in active markets for identical assets or liabilities that the entity can +access at the measurement date. A market is regarded as active if quoted prices are readily and regularly +available from an exchange, dealer, broker, industry group, pricing service, or regulatory agency, and +those prices represent actual and regularly occurring market transactions on an arm's length basis. The +main quoted market price used for financial assets held by the Group is the current closing price. Financial +instruments included in Level 1 comprise primarily equity investments, fund investments and bond +investments traded on stock exchanges and open-ended mutual funds; +The Group uses the following hierarchy for determining and disclosing the fair value of financial +instruments by valuation techniques: +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY +The fair value of fixed rate financial assets and liabilities carried at amortized cost is estimated by +comparing market interest rates when they were first recognized with current market rates for similar +financial instruments. The estimated fair value of fixed interest-bearing deposits is based on discounted +cash flows using prevailing money market interest rates for financial products with similar credit risk and +maturity. For quoted debts issued, the fair values are determined based on quoted market prices. For those +debts issued where quoted market prices are not available, a discounted cash flow model is used based on +a current interest rate yield curve appropriate for the remaining term to maturity and credit spreads. +Fixed rate financial instruments +Fair value of financial instruments not carried at fair value (Continued) +(1) CLASSIFICATION OF FINANCIAL INSTRUMENTS (CONTINUED) +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +Level 2: either directly (such as price) or indirectly (such as calculated based on price) other than quoted +prices included within Level 1 that are observable for the asset or liability. This valuation method maximizes +the use of observable market data and minimizes the use of unobservable inputs; +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair +value hierarchy: +(in RMB million) +586,429 +475,511 +156,514 +114 +3,547 +182,657 +1,269 +155,131 +Stocks +289,307 +Funds +495 +576,971 +8,963 +Bonds +Financial assets at fair value through profit or loss +Financial assets +Total fair value +Level 3 +Level 2 +Level 1 +31 December 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +334 +For financial assets and financial liabilities that have a short-term maturity (less than three months), it is +assumed that the carrying amounts approximate to their fair value. This assumption is also applied to term +deposits, and savings accounts without a specific maturity. For other variable rate instruments, adjustment +is also made to reflect the subsequent changes in the market rate after initial recognition. +Assets sold under agreements to repurchase +39,738 +44,531 +39,738 +44,531 +Derivative financial liabilities +84,659 +48,619 +84,659 +48,619 +Financial liabilities at fair value through profit or loss +923,088 +963,718 +923,088 +963,718 +Due to banks and other financial institutions +Financial liabilities +117,472 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +241,803 +1,519 +271,737 +271,737 +Financial instruments for which fair value approximates to carrying amount +The following describes the methods and assumptions used to determine fair value of financial instruments +measured at amortized cost. +Fair value of financial instruments not carried at fair value +269,338 +927,784 +3,431,999 +3,534,539 +962,802 +213,717 +3,431,999 +931,098 +269,338 +964,007 +213,717 +Other liabilities +Bonds payable +3,534,539 +customers +Customer deposits and payables to brokerage +10,349 +8,858 +10,349 +8,858 +Accounts payable +241,803 +Derivative financial instruments settled +2,643,426 +Investment income and +7,031 +3,098,274 +1,176 +4,662,058 +139,444 +12,790,617 +Due to banks and other financial +institutions +Financial liabilities at fair value through +profit or loss +280,241 +32,111 +1,883,967 +351,876 +1,544 +937,990 +260 +2,231 +76,451 +3,434 +2,501 +84,877 +217,595 +1,273,243 +475,689 +1,397,386 +101,005 +212,871 +501,325 +546,966 +1,385,528 +Debt financial assets at fair value through +other comprehensive income +1,149 +79,815 +246,178 +684,115 +3,004,409 +4,015,666 +Equity financial assets at fair value +through other comprehensive income +Other assets +264,771 +264,771 +69,351 +29,775 +Assets sold under agreements to +23,361 +repurchase +4,065 +593,162 +448,189 +Lease liabilities +Other liabilities +260 +259 +61,261 +1,632,943 +1,232 +38,291 +1,834,088 +3,959 +66,424 +1,392,212 +824,090 +241,987 +8,678 +101,343 +1,191,067 +232,385 +3,507,332 +Derivative cash flows +Derivative financial instruments settled +on a net basis +Derivative financial instruments settled +on a gross basis +Cash inflow +Cash outflow +Annual Report 2023 +42,764 +965,325 +539 +14,667 +15,746 283,065 +8,073,813 14,124,383 +Bonds payable +805,516 +1,284,564 +330 +271,890 +Accounts payable +4,387 +1,152 +4,204 +612 +Insurance contract liabilities +59,480 +51,194 +(75,153) +Reinsurance contract liabilities +210 +(14) +(55) +8,013,239 +(19) +10,355 +8,048,760 +Customer deposits and payables to +brokerage customers +267,495 +Financial assets at amortized cost +1,746,276 +246,982 +Balances with the Central Bank and +statutory deposits for insurance +31 December 2022 (Restated) +Less than +3 to 12 +months +Undated +Repayable on +demand +3 months +1 to 5 +years +Cash and amounts due from banks and +other financial institutions +Over +Total +300,236 +160,910 +130,437 +180,290 +9 +771,882 +operations +5 years +(in RMB million) +(4) LIQUIDITY RISK (CONTINUED) +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +Cash inflow +Cash outflow +328 +Annual Report 2023 +(8) +552 +(376) +(119) +45 +94 +(959) +3,344 1,146,342 1,047,088 +(4,303) (1,146,911) (1,050,180) +(569) (3,092) +235,881 +(235,306) +575 +- +- +2,432,655 +(2,436,700) +(4,045) +Ping An Insurance (Group) Company of China, Ltd. +Financial assets purchased under reverse +repurchase agreements +Accounts receivable +Reinsurance contract assets +69,870 +2,055 +32,166 +81,560 +93,346 +494 +209,621 +16,163 +734,127 +991,547 +1,208,446 +811,056 +3,761,339 +profit or loss +892,336 +15,394 +40,912 +156,246 +394,406 +50,965 +(38) +8,291 +783 +Finance lease receivable +Loans and advances to customers +Financial assets at fair value through +240,279 +40,836 +598 +1,618 +13,577 +296,908 +905 +85,849 +5,412 +92,166 +6,239 +7,303 +16,156 +7,447 +1 +37,146 +9,831 +service fee +(100) +604 +The banking operation's core Tier 1 capital adequacy ratio, Tier 1 capital adequacy ratio and capital +adequacy ratio are shown below: +31 December 2023 +31 December 2022 +Core Tier 1 capital adequacy ratio +Tier 1 capital adequacy ratio +Capital adequacy ratio +9.22% +8.64% +(7) CAPITAL MANAGEMENT (CONTINUED) +10.90% +13.43% +13.01% +(8) THE GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES +The Group uses structured entities in the normal course of business for a number of purposes, for example, +structured transactions for customers, to provide finance to public and private sector infrastructure +projects, and to generate fees from managing assets on behalf of third-party investors. These structured +entities are financed through the issue of beneficiary notes or trust units to investors. Refer to Note 3.(8) +for the Group's consolidation consideration related to structured entities. +The following table also shows the size, the Group's funding and the Group's maximum exposure to +the unconsolidated structured entities representing the Group's maximum possible risk exposure that +could occur as a result of the Group's arrangements with structured entities. The maximum exposure is +contingent in nature and approximates the sum of direct investments made by the Group. +The size of unconsolidated structured entities and the Group's funding and maximum exposure are shown +below: +31 December 2023 +(in RMB million) +10.40% +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +1,363,413 +495,845 +101,193 +1,783,772 +877,807 +125,337 +819,568 +399,557 +56,976 +166.4% +124.1% +177.6% +217.6% +219.7% +220.0% +The banking business subsidiary measures the capital adequacy ratio in accordance with the Capital Rules +for Commercial Banks (Provisional). According to the requirements, risk weighted assets for credit risk +is measured by Weighted Approach, risk weighted assets for market risk is measured by Standardised +Approach, and risk weighted assets for operation risk is measured by the Basic Indicator Approach. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 331 +FINANCIAL STATEMENTS +Securitization +Casualty +Assets management products +managed by affiliated entities +Assets management products +managed by third parties +Wealth management products +managed by affiliated entities +Wealth management products +managed by third parties +Annual Report 2023 +5,702 +5,702 +Investment income +Ping An Insurance (Group) Company of China, Ltd. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(8) THE GROUP'S MAXIMUM EXPOSURE TO STRUCTURED ENTITIES (CONTINUED) +Unconsolidated structured entities +The Group's +maximum +exposure +Note 1 +31 December 2022 (Restated) +Securitization +Assets management products +managed by affiliated entities +Assets management products +managed by third parties +Wealth management products +managed by affiliated entities +Wealth management products +managed by third parties +Size +Carrying amount +Interest held by the Group +43,748 +3,856 +3,856 +(in RMB million) +Investment income and +service fee +10,358 +10,358 +Unconsolidated structured entities +Size +Carrying amount +The Group's +maximum +exposure +Interest held by the Group +21,639 +3,917 +3,917 +Investment income and +service fee +2,685,824 +234,915 +234,915 +Investment income and +service fee +Note 1 +580,243 +580,243 +Investment income +1,013,060 +332 +Ping An Life +The Group +Ping An +Property & +Credit commitments +Less than 1 month +1 to 3 months +3 to 12 months +1 to 5 years +Over 5 years +Total +198,948 +31 December 2022 +297,947 +203,173 +572,672 +445,350 +432,052 +1,946,969 +679,558 +486,699 +363,726 +93,804 +Credit commitments +31 December 2023 +(in RMB million) +11 +21 +8,006 +1,277,050 +(8,885) (1,281,920) +129,244 +762,245 +(767,601) (129,054) +(879) +(4,870) +(5,356) +2,176,545 +(2,187,460) +190 +(10,915) +Ping An Insurance (Group) Company of China, Ltd. 329 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(4) LIQUIDITY RISK (CONTINUED) +The table below summarizes the remaining contractual maturity profile of the credit commitments of the +Group: +1,826,960 +Management expects the credit commitments will not be entirely used during the commitment period. +(5) MISMATCHING RISK OF ASSETS AND LIABILITIES +The objective of the Group's asset and liability management is to match the maturity and interest rates of +assets and liabilities. Under the current constraints of the shortage of long-term interest rate bond market, +however, the Group does not have sufficient long-duration assets for investment to match the duration of +insurance and investment contract liabilities. As permitted by law regulations and market conditions, the +Group actively invests in preferred stocks and other broad-term duration assets, and continuously improves +the allocation of long-duration assets, considering the requirements for asset-liability duration matching +and revenue-cost matching. +The Group +Ping An Life +Ping An +Property & +Casualty +1,320,654 +415,458 +102,875 +1,714,110 +770,771 +126,230 +823,985 +395,780 +60,734 +160.3% +105.0% +169.4% +208.0% +194.7% +207.8% +31 December 2022 +31 December 2023 +(456) +Comprehensive solvency margin ratio +Minimum capital +(6) OPERATIONAL RISK +Operational risk is the risk of loss resulting from inadequate or failure of proper internal controls on +business processes, employees and systems or from uncontrollable external events. Operational risk in this +context includes legal risk, but does not include strategic risk and reputational risk. The Group is exposed +to many types of operational risks in the conduct of its business. The Group manages operational risk by +establishing and continuously improving risk management framework, formalizing policies and standards, +using management tools and reporting mechanism, strengthening staff education and training. +(7) CAPITAL MANAGEMENT +The Group's capital requirements are primarily dependent on the scale, products of insurance business, +and the type of business that it undertakes, as well as the industry and geographic location in which it +operates. The primary objectives of the Group's capital management are to ensure that the Group complies +with externally imposed capital requirements and to maintain healthy capital ratios in order to support its +business and to maximize shareholders' value. +330 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +49. RISK AND CAPITAL MANAGEMENT (CONTINUED) +(7) CAPITAL MANAGEMENT (CONTINUED) +The Group manages its capital requirements by assessing shortfalls, if any, between the reported and +the required capital levels on a regular basis. Adjustments to current capital levels are made in light of +changes in economic conditions and risk characteristics of the Group's activities. In order to maintain or +adjust the capital structure, the Group may adjust the amount of dividends paid, return capital to ordinary +shareholders or issue capital securities. +The Group computes solvency margin ratios and recognizes, assesses and manages related risks in +accordance with the Regulatory Rules on Solvency of Insurance Companies (II), the Notice on the +Implementation of Regulatory Rules on Solvency of Insurance Companies (II), and the National Financial +Regulatory Administration's Circular on Improving Regulatory Standards for Solvency of Insurance +Companies. The Group was compliant with the requirements of regulatory authorities for solvency margin +ratios as of December 31, 2023. +The table below summarizes the minimum regulatory capital for the Group and its major insurance +subsidiaries and the regulatory capital held against each of them. +Core capital +Actual capital +Minimum capital +Core solvency margin ratio +Comprehensive solvency margin ratio +Core capital +Actual capital +Core solvency margin ratio +122 +1,107,349 +(59,251) +520 +He Jianfeng (v) +255 +Cai Xun (vi) +255 +Ouyang Hui (vii) +Yang Xiaoping +535 +520 +Chu Yiyun +510 +Liu Hong +503 +Ng Kong Ping Albert +Ng Sing Yip +520 +520 +2,602 +Yao Jason Bo (iv) +5,708 +1,246 +21 +42 +7,017 +Soopakij Chearavanont +5,146 +3,000 +769 +31 +46 +68 +3,914 +Cai Fangfang +Jin Li +510 +Huang Wei (xiii) +Hung Ka Hai Clement (xii) +236 + ྃ་་་,,, +111 +13 +70 +236 +1,859 +520 +110 +520 +110 +255 +65 +22 3 2 2 2 2 2 282 2 2 2 2 2 +Liew Fui Kiang (xi) +234 +Zhu Xinrong (x) +248 +Sun Jianyi +2,130 +1,940 +2 +8 +4,080 +Wang Zhiliang +1,201 +Gu Liji (xiv) +270 +Zhang Wangjin (xv) +287 +Huang Baokui (xvi) +270 +6,172 +8,275 +42 +25 +Ping An Insurance (Group) Company of China, Ltd. +54. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +For the year ended 31 December 2022: +2022 +Emoluments +Annual Report 2023 +Discretionary +Ma Mingzhe (iii) +Xie Yonglin +Fees +Salaries +bonuses(ii) +Housing +allowance +(in RMB thousand) +344 +142 +548 +1,383 +735 +34 +15 +75 +2,242 +1,191 +548 +548 +142 +548 +548 +142 +Hung Ka Hai Clement (xii) +548 +Other +employee +benefits +255 +Employer's +contribution to +in respect +4,091 +233 +31 +Tan Sin Yin +5,708 +2,500 +1,099 +21 +3,959 +2,821 +49 +79 +4,483 +2,966 +8 +2,850 +income tax +Total +received or +receivable in +respect of director's +other services +in connection +with the management +of the affairs of +of accepting +the Company or +a retirement +office as +its subsidiary +Individual +benefit scheme +director +undertaking +Remunerations +received or +receivable +2,930 +65 +115 +2,734 +2,734 +From 18 March 2022 +to 25 March 2022 +RMB47.56 per share +Ma Mingzhe +5,468 +777,593 +518,396 +Xie Yonglin +741,021 +247,007 +494,014 +Cai Fangfang +259,197 +264,074 +Wang Zhiliang +87,491 +Xie Yonglin +307,643 +153,821 +153,822 +Cai Fangfang +109,365 +87,493 +54,682 +Yao Jason Bo +153,111 +76,555 +76,556 +Tan Sin Yin +174,984 +54,683 +88,024 +176,050 +Yao Jason Bo +798,619 +Cai Fangfang +Yao Jason Bo +Tan Sin Yin +302,440 +302,440 +798,619 +205,441 +536,227 +536,227 +Wang Zhiliang +15,546 +15,546 +Annual Report 2023 +205,441 +Xie Yonglin +to 23 March 2023 +From 16 March 2023 +447,689 +149,229 +298,460 +Tan Sin Yin +455,256 +151,752 +303,504 +Wang Zhiliang +17,445 +5,815 +11,630 +RMB46.13 per share +Ma Mingzhe +832,946 +832,946 +166,668 +166,666 +333,334 +Ma Mingzhe +236 +57 +236 +57 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 345 +58 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +54. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +(i) +Other non-monetary benefits include the Key Employee Share Purchase Plan and the Long-Term Service Plan +346 +234 +67 +51 +520 +110 +510 +130 +503 +127 +520 +110 +510 +130 +62 +2.930 +787 +270 +67 +The participation of the Company's directors and supervisors in the Key Employee Share Purchase Plan is as follows: +535 +Average price of +Addition +Cai Fangfang +39,901 +39,901 +Yao Jason Bo +59,853 +59,853 +119,705 +Tan Sin Yin +74,816 +Wang Zhiliang +2,495 +2,495 +From 26 April 2021 +to 29 April 2021 +RMB73.13 per share +74,816 +119,705 +Xie Yonglin +to 27 February 2020 +Vested +during +Period of purchase +From 24 February 2020 +shares purchased +Name +2023 +the year +during +the year +Unvested as at +31 December +2023 +RMB80.17 per share +Ma Mingzhe +100,000 +100,000 +Unvested as at +1 January +4,079 +- +7 +588 +(51,021) +69,876 +Changes in other assets +(506) +banking and securities business +Changes in assets purchased under agreements to resell of +Changes in due to banks and other financial institutions +706 +(332,746) +Changes in loans and advances to customers +1,576 +Changes in inventories +(3,529) +330 +Changes in account receivable +(165,754) +(570) +90,799 +Changes in customer deposits and payables to +387,061 +Cash generated from operations +62,146 +(100,698) +Changes in other liabilities +(25,252) +127,431 +51,034 +275,281 +317,849 +Changes in insurance contract assets/liabilities +380,410 +111,984 +brokerage customers +Changes in assets sold under agreements to repurchase of +banking and securities business +(1,332) +Changes in reinsurance contract assets/liabilities +other services +Fair value losses/(gains) on investments at fair value through +profit or loss +(151,374) +(156,452) +non-banking operations +(311) +(563) +9,039 +equipment, intangible assets and other long-term assets +Investment income and interest revenue from +47 +591 +Amortization of long-term deferred expenses +5,982 +4,792 +Depreciation of right-of-use assets +Gains on disposal of investment properties, property and +36,936 +Interest expenses on non-banking operations +24,346 +(97,449) +(18,183) +12,661 +Changes in balances with the Central Bank and statutory deposits +Changes in amounts due from banks and other financial institutions +Changes in operating assets and liabilities: +149,413 +96,691 +Operating profit before working capital changes +81,920 +79,071 +Net impairment losses of financial assets and other assets +(3,144) +(120) +Foreign exchange gains/(losses) +22,698 +505,423 +Less: Current income tax charged for the year +(17,699) +(27,643) +Salaries and other short-term employee benefits after tax +Individual income tax +(in RMB million) +(2) COMPENSATION OF KEY MANAGEMENT PERSONNEL OTHER THAN DIRECTORS AND +SUPERVISORS IS AS FOLLOWS +Parts of the performance-based remunerations of the Company's senior management will be deferred +and paid over a period of 3 years in accordance with the Code of Corporate Governance of Banking and +Insurance Institutions and the Guidelines for Insurance Companies' Remuneration Management (Trial). +The deferred, unpaid parts are included in the total remunerations received by the Company's senior +management from the Company during the Reporting Period. +The estimated amount of total compensation has been provided in the Group's 2023 financial statements. +The final remunerations of the Company's full-time directors, supervisors and senior management are being +recognized, and will be disclosed after recognition in accordance with applicable rules. +42 +2023 +40 +63 +2022 +2023 +Salaries and other short-term employee benefits after tax +Individual income tax +(in RMB million) +The summary of compensation of key management personnel for the year is as follows: +66 +2022 +29 +26 +received or +Emoluments +Remunerations +2023 +For the year ended 31 December 2023: +The remuneration of every director and supervisor is set out below: +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS +54. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 343 +Annual Report 2023 +17 +20 +(1) KEY MANAGEMENT PERSONNEL COMPRISE THE COMPANY'S DIRECTORS, SUPERVISORS +AND SENIOR MANAGEMENT +3,171 +54. COMPENSATION OF KEY MANAGEMENT PERSONNEL +944,748 +As at 1 January 2023 +(in RMB million) +This section sets out an analysis of net debt and movements in net debt of current year. +(2) NET DEBT RECONCILIATION: +53. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS +(CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Cash flows +Annual Report 2023 +476,776 +360,403 +(1,004) +(8,959) +Net cash flows from operating activities +Changes in income tax payable +342 +Foreign exchange adjustments +Other non-cash movements +As at 31 December 2023 +48,962 +79,217 +22,852 +22,852 +(30,118) +411 +11,453 +206 +111 +1,079,782 +910,237 +61,045 +(12,194) +108,500 +(29,377) +94 +Total +Bonds payable +Long-term +borrowings +Short-term +borrowings +1,072,927 +3,370 +7,508 +7,808 +Ng Kong Ping Albert +Jin Li +Wang Guangqian (viii) +Michael Guo (ix) +Sun Jianyi +Wang Zhiliang +Liu Hong +Zhu Xinrong (x) +ឌ ឌ ៖ ៖ ៖ ៖ ៖ ៖ ៖ ៖ គឺ +548 +548 +142 +548 +548 +Liew Fui Kiang (xi) +Chu Yiyun +Ng Sing Yip +Cai Xun (vi) +Ouyang Hui (vii) +1,802 +9 +14 +2,203 +1,449 +Tan Sin Yin +5,708 +1,702 +33 +43 +7,486 +5,520 +Soopakij Chearavanont +Yang Xiaoping +He Jianfeng (v) +142 +378 +500 +130 +548 +142 +244 +244 +66 +1,506 +548 +641 +16 +2,172 +1,358 +2,130 +1,940 +2 +9 +142 +548 +548 +548 +548 +142 +304 +548 +548 +304 +77 +548 +142 +548 +142 +548 +548 +142 +500 +Ping An Insurance (Group) Company of China, Ltd. +Yao Jason Bo (iv) +3,620 +444,202 +480,472 +Total +89,964 +163,342 +Subtotal +Annual Report 2023 +84,739 +received or with the management +Discretionary +Housing +(in RMB thousand) +Ma Mingzhe (iii) +Fees +in connection +Ping An Insurance (Group) Company of China, Ltd. 341 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +Depreciation of property and equipment +3,645 +4,692 +Amortization of intangible assets +Depreciation of investment properties +(Restated) +142,335 +2022 +120,117 +2023 +Adjustments for: +Profit before tax +(in RMB million) +(1) RECONCILIATION OF PROFIT BEFORE TAX TO NET CASH FLOWS FROM OPERATING +ACTIVITIES: +53. NOTE TO THE CONSOLIDATED STATEMENT OF CASH FLOWS +For the year ended 31 December 2023 +Salaries +2,242 +bonuses (ii) +Other +employee +benefits +2,513 +Xie Yonglin +3,743 +34 +53 +80 +3,587 +3,910 +Cai Fangfang +3,000 +469 +34 +49 +68 +2,797 +7 +2 +725 +Employer's +contribution to +receivable in +respect of +of the affairs of +the Company or +a retirement +accepting office +its subsidiary +Individual +benefit scheme +as director +undertaking +Total +income tax +2,853 +25 +allowance +receivable in +respect of director's +FINANCIAL STATEMENTS +Bonds +3,995 +5,225 +Financial assets purchased under reverse repurchase agreements +159,347 +299 +907,886 +19,599 +1,142,252 +1,142,252 +134,693 +134,693 +1,007,389 +1,007,389 +170 +170 +Total fair value +Cash equivalents +Level 3 +Level 1 +962,802 +962,802 +940,714 +940,714 +22,088 +22,088 +1,272,437 +1,272,437 +164,705 +164,705 +1,107,349 +383 +383 +Level 3 Total fair value +31 December 2023 +Level 2 +Level 1 +31 December 2022 (Restated) +Level 2 +Total +354,238 +40,450 +of transferred +or continuing +involvement +financial assets +Carrying amount +of associated +liabilities +3,235 +1,487 +2,918 +1,487 +31 December 2022 +Carrying amount +of transferred +or continuing +involvement +financial assets +Carrying amount +of associated +liabilities +998 +1,070 +2,115 +2,115 +31 December 2023 +31 December 2022 +(Restated) +317,130 +Cash +Term deposits +Due from banks and other financial institutions +Placements with banks and other financial institutions +Balances with the Central Bank +Subtotal +3,690 +20,158 +4,165 +11,357 +169,477 +240,091 +80,373 +58,175 +43,432 +Cash and amounts due from banks and other financial institutions +Cash on hand +Carrying amount +Bonds payable +Total +50 +6,128 +23,498 +23,498 +10,062 +10,062 +Others +Currency forwards and swaps +Interest rate swaps +Derivative financial liabilities +Financial liabilities +4,770,015 +257,755 +6,178 +331,880 +581,700 +Total financial assets +fair value through other comprehensive income +Loans and advances to customers measured at +2,777 +2,777 +comprehensive income +Placements with banks and other financial institutions +measured at fair value through other +264,771 +2,991 +87,734 +174,046 +4,940 +331,880 +3,930,560 +Financial liabilities +39,688 +39,738 +Financial assets at amortized cost +Financial assets +(in RMB million) +Total +Bonds payable +Financial liabilities +Total +Financial assets at amortized cost +Financial assets +(in RMB million) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments not recorded at fair value but for which fair +value is disclosed by level of the fair value hierarchy: +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +For the year ended 31 December 2023 +50 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 337 +Annual Report 2023 +128,508 +84,659 +3,819 +3,869 +117,781 +6,858 +78,093 +2,747 +Financial liabilities at fair value through profit or loss +Total financial liabilities +4,111 +4,111 +Placements from banks and other financial institutions. +measured at fair value through profit or loss +FINANCIAL STATEMENTS +2,991 +31 December 2023 +52. CASH AND CASH EQUIVALENTS +170,810 +203,547 +Debt financial assets at fair value through +other comprehensive income +As at 1 January +51,152 +61,234 +Purchase +2,204 +Disposals +(209) +(8,916) +Issue +As at 31 December +546,191 +(49,132) +(551,693) +Transfers into Level 3 +2,779 +Total gains/losses +Losses/gains through profit or loss +(43) +2,759 +Losses through other comprehensive income +(101) +(627) +As at 31 December +4,446 +Settlement +51,152 +(2,369) +Losses through profit or loss +299 +927,784 +Financial assets and liabilities for which fair value approximates carrying amount are not included in the +above disclosure. +338 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +Reconciliation of movements in Level 3 financial instruments measured at fair value is as follows: +(in RMB million) +Financial assets at fair value through profit or loss +2023 +2022 +(Restated) +(14,809) +As at 1 January +Disposals +Transfers into Level 3 +203,547 +201,032 +27,022 +(43,476) +65,906 +(61,689) +758 +859 +Transfers from Level 3 +(2,232) +(192) +Total gains/losses +Additions +(in RMB million) +Equity financial assets at fair value through +As at 1 January +2022 +(in RMB million) +Financial assets at fair value through profit or loss +Realized gains +2,394 +Unrealized gains +Total +(4,763) +(2,369) +Debt financial assets at fair value through +other comprehensive income +2,759 +2,759 +5,153 +(4,763) +(43) +(14,852) +390 +For the year ended 31 December 2023 and the year ended 31 December 2022, there were no significant +transfers between Level 1 and Level 2 fair value measurements. +51. TRANSFERRED FINANCIAL ASSETS +The Group enters into transactions in the normal course of business by which it transfers recognized +financial assets to third parties or to structured entities. When the Group has neither transferred nor +retained substantially all the risks and rewards of the financial asset and retained control of the asset, the +Group continues to recognize the financial asset to the extent of the Group's continuing involvement, in +which case, the Group also recognizes an associated liability. In other cases where the transferred financial +assets do not qualify for derecognition as the Group has retained substantially all the risks and rewards of +these financial assets, the Group continued to recognize the transferred financial assets. +The Group's subsidiaries, Ping An Bank and Ping An Financial Leasing, entered into loan securitization +transactions. The Group may retain risks or rewards in the securitization business which would give rise to +the Group's continuing involvement in the transferred assets. Those financial assets are recognized on the +statement of financial position to the extent of the Group's continuing involvement, otherwise the financial +assets are derecognized. +340 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +51. TRANSFERRED FINANCIAL ASSETS (CONTINUED) +Other transferred financial assets that do not qualify for derecognition mainly include debt securities +held by counterparties as collateral under repurchase agreements. The counterparties are allowed to sell +or repledge those securities sold under repurchase agreements in the absence of default by the Group, +but has an obligation to return the securities at the maturity of the contract. If the securities increase or +decrease in value, the Group may in certain circumstances require the counterparties to provide additional +or return collateral. The Group has determined that it retains substantially all the risks and rewards of these +securities and therefore has not derecognized them. +The following table analyses the carrying amount of the above-mentioned financial assets transferred to +third parties that did not qualify for derecognition or continuing involvement and their associated financial +liabilities: +(in RMB million) +Repurchase transactions +Assets securitization +Transfers +other comprehensive income +(43) +(16,229) +(14,809) +Additions +Disposals +2,991 +2,559 +554 +784 +(270) +Total gains/losses +Gains/losses through other comprehensive income +As at 31 December +15 +(352) +3,290 +1,377 +2,991 +Ping An Insurance (Group) Company of China, Ltd. 339 +927,784 +Notes to Consolidated Financial Statements +For the year ended 31 December 2023 +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The gains or losses of level 3 financial instruments included in the income statement for the year are +presented as follows: +(in RMB million) +Financial assets at fair value through profit or loss +Debt financial assets at fair value through +other comprehensive income +2023 +Realized gains +1,377 +Unrealized gains +Total +(16,186) +Annual Report 2023 +907,886 +1,949 +85,784 +83,995 +498 +1,154 +82,343 +507,080 +517,951 +4,704 +203,987 +309,260 +864 +496,725 +9,491 +Level 3 Total fair value +Level 2 +Level 1 +31 December 2022 (Restated) +Currency forwards and swaps +Others +Interest rate swaps +Derivative financial assets +debt schemes and other investments +Wealth management investments, +Stocks +Funds +Bonds +Financial assets at fair value through profit or loss +Financial assets +(in RMB million) +(2) DETERMINATION OF FAIR VALUE AND THE FAIR VALUE HIERARCHY (CONTINUED) +The following table shows an analysis of financial instruments recorded at fair value by level of the fair +value hierarchy (continued): +50. CLASSIFICATION AND FAIR VALUE OF FINANCIAL INSTRUMENTS +(CONTINUED) +85,784 +134 +401,228 +19,599 +197,481 +203,547 +174,047 +333,878 +1,035,744 +1 +174,046 +Other equity investments +Stocks +through other comprehensive income +Equity financial assets at fair value +308,231 +2,500,790 +50,386 +51,152 +257,845 +2,443,212 +6,426 +debt schemes and other investments +Wealth management investments, +2,192,559 +Preferred shares +2,185,367 +766 +531,493 +1,640,519 +11,893 +11,893 +15,602 +1,718 +15,602 +1,783 +29,213 +65 +29,278 +Debt financial assets at fair value +through other comprehensive income +Bonds +6,426 +65 +Interest expenses to +15176 +62 +59 +Interest revenue from +33 +Claims paid +3 +132256 +4 +10 +26 +29 +63 +27 +33 +60 +2022 +6 +Premiums received +2 +2,879 +Lufax Holding +2,071 +1,772 +440 +578 +144 +71 +Interest expenses to +Ping An Health +2023 +Other expenses to +1,609 +2,948 +1,998 +Other revenues from +624 +464 +Interest expenses to +21 +11 +Interest revenue from +Other expenses to +Rental revenue from +348 +Other expenses to +- - |-IIN +1 +1 +2022 +2023 +122 +2022 +RMB35,000,001 - RMB40,000,000 +RMB35,000,000 +- +- +- +RMB25,000,000 +- +RMB20,000,000 +- +RMB15,000,000 +- +RMB10,000,001 +RMB15,000,001 +RMB20,000,001 +RMB25,000,001 +RMB30,000,001 +RMB5,000,001 - RMB10,000,000 +RMB30,000,000 +211IIN 1 +2 +The five highest paid individuals in the Group pay individual income tax in strict accordance with the local +tax rules. The tax rate is between 15% and 45%. +Other revenues from +Interest expenses to +Rental revenue from +Claims paid +Premiums received +CP Group +(in RMB million) +FOLLOWS: +(2) THE SUMMARY OF SIGNIFICANT MAJOR RELATED PARTY TRANSACTIONS IS AS +56. SIGNIFICANT RELATED PARTY TRANSACTIONS (CONTINUED) +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Other revenues from +As at 31 December 2023, CP Group indirectly held 5.84% (31 December 2022: 6.52%) equity interests in the +Company and is the largest shareholder of the Company. +Parent of shareholders +Shareholder +Relationship with the Company +Charoen Pokphand Group Co., Ltd. ("CP Group") +Shenzhen Investment Holdings Co., Ltd. ("SIHC”) +Name of related parties +BELOW: +(1) SHAREHOLDERS HOLDING MORE THAN 5% OF THE COMPANY'S SHARE ARE AS SET OUT +56. SIGNIFICANT RELATED PARTY TRANSACTIONS +SIHC +Other expenses to +Ping An HealthKonnect +18 +Interest expenses to +667 +Loans and advances to customers +Customer deposits +Ping An HealthKonnect +82 +93 +Accounts receivable and other receivables +2,885 +1,211 +1,286 +Accounts payable and other payables +2,704 +Customer deposits +Ping An Health +4,304 +147 +Accounts receivable and other receivables +4,457 +2,698 +Accounts payable and other payables +4,083 +447 +871 +126 +Accounts receivable and other receivables +866 +1,511 +1,302 +56 +38 +1,110 +10 +788 +818 +785 +Derivative financial liabilities +Derivative financial assets +Customer deposits +OneConnect +Accounts receivable and other receivables +Accounts payable and other payables +5,289 +177 +213 +Accounts payable and other payables +Derivative financial liabilities +821 +Loans and advances to customers +2,598 +2,233 +Other expenses to +1,708 +1,407 +Other revenues from +10 +Interest expenses to +3 +Annual Report 2023 +Interest revenue from +47 +9 +306 +104 +27 +51 +32 +28 +Other revenues from +Other expenses to +OneConnect +Ping An Insurance (Group) Company of China, Ltd. 349 +FINANCIAL STATEMENTS +Notes to Consolidated Financial Statements +14,316 +10,880 +Customer deposits +590 +745 +3,266 +2,657 +101 +117 +31 December 2022 +31 December 2023 +Lufax Holding +Loans and advances to customers +Customer deposits +SIHC +Customer deposits +(in RMB million) +FOLLOWS: +(3) THE SUMMARY OF BALANCES OF THE GROUP WITH MAJOR RELATED PARTIES IS AS +56. SIGNIFICANT RELATED PARTY TRANSACTIONS (CONTINUED) +For the year ended 31 December 2023 +Interest revenue from +CP Group +62. STATEMENT OF FINANCIAL POSITION AND RESERVE MOVEMENT OF THE +COMPANY +In addition to transactions and balances stated above, the Group transferred 100% shareholding of Gem +Alliance Limited to Lufax Holding, which issued convertible bonds amounting to USD1,953.8 million to the +Group as the consideration in 2016, and pay interest to the Group every six months at an annual rate of +0.7375%. In December 2022, Lufax Holding entered into an amended and supplemental agreement with the +Group pursuant to which the maturity date of 50% of the outstanding principal amount of the convertible +bonds was extended from October 2023 to October 2026 and the remaining 50% outstanding principal +amount was redeemed. As at 31 December 2023, the par value of these convertible bonds held by the Group +amounted to USD976.9 million. +Others +Surplus +reserve +fund +General +reserve +Retained +profits +Total +128,737 +215 +2,992 +12,164 +395 +32 +ས. +- +128,895 +52,755 +273,398 +52,755 +39 +(44,002) +FVOCI +reserves +Share +premium +Financial +assets at +For the year ended 31 December 2023 +(in RMB million) +As at 1 January +Profit for the year +Other comprehensive income +Dividend declared +Employee Share Purchase Plan +Cancellation of repurchased +shares +(44,002) +Others +(in RMB million) +As at 1 January +Profit for the year +Other comprehensive income +Dividend declared +Employee Share Purchase Plan +Others +As at 31 December +As at 31 December +(2) RESERVE MOVEMENT OF THE COMPANY +456 +(5,925) +2,976 +12,164 +395 +108,854 +63,861 +253,337 +63,861 +4 +(36) +(32) +(43,820) +128,737 +44 +8 +215 +2,992 +12,164 +(43,820) +44 +211 +128,737 +Total +Retained +profits +2 +122,812 +247 +Annual Report 2023 +12,164 +(5,925) +2 +395 +456 +137,648 +For the year ended 31 December 2022 +Financial +assets at +Share +premium +FVOCI +reserves +Surplus +reserve +Others +fund +General +reserve +276,723 +62. STATEMENT OF FINANCIAL POSITION AND RESERVE MOVEMENT OF THE +COMPANY (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +Income tax payable +Lease liabilities +Other liabilities +Total liabilities +Total equity and liabilities +31 December 2023 +31 December 2022 +20,627 +31,324 +2,440 +1,770 +9,070 +8,452 +30,654 +1,214 +8,000 +8,531 +Due to banks and other financial institutions +Liabilities +Total equity +Retained profits +(1) STATEMENT OF FINANCIAL POSITION OF THE COMPANY +(in RMB million) +Assets +Cash and amounts due from banks and other financial institutions +Financial assets purchased under reverse repurchase agreements +Financial assets at fair value through profit or loss +Financial assets at amortized cost +Debt financial assets at fair value through other +comprehensive income +Investments in subsidiaries and associates +Investment properties +238,113 +Property and equipment +Right-of-use assets +Other assets +Total assets +Equity and liabilities +Equity +Share capital +Reserves +Treasury shares +Intangible assets +236,919 +1,055 +1,020 +10 +172 +31 +1,492 +1,478 +21,675 +20,936 +311,607 +19,417 +301,618 +MA Mingzhe +Director +XIE Yonglin +Director +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 353 +FINANCIAL STATEMENTS +354 +The statement of financial position of the Company was approved by the Board of Directors on 21 March +2024 and was signed on its behalf. +8 +20,011 +289,932 +28 +27 +995 +995 +169 +31 +456 +11,335 +280,682 +311,607 +18,210 +18,280 +139,075 +144,503 +(5,001) +(10,996) +137,648 +128,895 +301,618 +395 +128,895 +273,398 +(4) KEY EMPLOYEE SHARE PURCHASE PLAN +The Group makes monthly contributions for medical benefits to the local authorities in accordance with +relevant local regulations for the employees. The Group's liability in respect of employee medical benefits is +limited to the contributions payable in each period. +(3) MEDICAL BENEFITS +The employees of the Group are entitled to participate in and make contributions to various government +sponsored funds for housing purposes. The Group contributes on a monthly basis to these funds based +on certain percentages of the salaries of the employees. The Group's liability in respect of these funds is +limited to the contributions payable in each period. +(2) HOUSING BENEFITS +58. EMPLOYEE BENEFITS (CONTINUED) +For the year ended 31 December 2023 +Notes to Consolidated Financial Statements +FINANCIAL STATEMENTS +Ping An Insurance (Group) Company of China, Ltd. 351 +Annual Report 2023 +The employees of the Group are mainly covered by various defined contribution pension plans. The Group +makes and accrues contributions on a monthly basis to the pension plans, which are mainly sponsored by +relevant government authorities that are responsible for the pension liability to retired employees. Under +such plans, the Group has no other significant legal or constructive obligations for retirement benefits +beyond the said contributions, which are expensed as incurred. Certain employees are also provided with +group life insurance but the amounts involved are insignificant. +(1) PENSION +58. EMPLOYEE BENEFITS +11,784 +7,839 +31 December 2022 +The Group has adopted a Key Employee Share Purchase Plan for the key employees of the Company and +its subsidiaries. Refer to Note 38 for more details. +(5) LONG-TERM SERVICE PLAN +The Company has adopted a Long-term Service Plan for the employees of the Company and its +subsidiaries. Refer to Note 39 for more details. +59. CONTINGENT LIABILITIES +BRAND +■ Kantar BrandZ +Ranked No. 85 on the BrandZTM Top 100 Most +Valuable Global Brands list +Ranked No. 11 on the BrandZTM Top 100 Most +Valuable Chinese Brands list +■Brand Finance +Ranked No. 1 on the Brand Finance Insurance 100 +list +Ranked No. 30 on the Brand Finance Global 500 list +356 +31 December 2023 +Annual Report 2023 +352 +As stated in Note 2.(2), due to the adoption of IFRS 17, the accounting treatment and presentation of +certain items and balances in the consolidated financial statements have been revised to comply with the +new requirements. Accordingly, certain prior year adjustments have been made, and certain comparative +amounts have been restated to conform with the current year's presentation and accounting treatment, +and a third statement of financial position as at 1 January 2022 has been presented. +61. COMPARATIVE FIGURES +On 21 March 2024, the Board of Directors of the Company approved the Profit Distribution Plan of the +Company for 2023, and declared a final cash dividend of 2023 in the amount of RMB1.50 (tax inclusive) per +share as disclosed in Note 17. +(1) PROFIT DISTRIBUTION +60. EVENTS AFTER THE REPORTING PERIOD +No provision has been made for pending assessments, lawsuits or possible violations of contracts when +the outcome cannot be reasonably estimated or management believes the probability is low or remote. For +pending lawsuits, management also believes that any resulting liabilities will not have a material adverse +effect on the financial position or operating results of the Group or any of its subsidiaries. +Owing to the nature of the insurance, bank and other related business, the Group is involved in +contingencies and legal proceedings in the ordinary course of business, including, but not limited to, being +the plaintiff or the defendant in litigations and arbitrations. Legal proceedings mostly involve claims on the +Group's insurance policies and other claims. Provision has been made for probable losses to the Group, +including those claims where management can reasonably estimate the outcome of the lawsuits taking into +account any applicable legal advice. +Ping An Insurance (Group) Company of China, Ltd. +Contracted but not provided for +(in RMB million) +The Group's investment commitments to associates and joint ventures are as follows: +Letters of credit issued +Guarantees issued +Bank acceptances +(in RMB million) +(2) CREDIT COMMITMENTS +10,031 +9,517 +19,548 +16,220 +9,751 +6,469 +Subtotal +31 December 2022 +Contracted, but not provided for +Authorized, but not contracted for +(in RMB million) +The Group had the following capital commitments relating to investments and property development +projects. +(1) CAPITAL COMMITMENTS +57. COMMITMENTS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +350 +31 December 2023 +CORPORATE SOCIAL RESPONSIBILITY +■Ministry of Civil Affairs of the PRC +The 12th China Charity Award +Unused limit of credit cards +31 December 2023 +(3) INVESTMENT COMMITMENTS +Credit commitments disclosed in the table above do not include the financial guarantees accounted for as +insurance contracts by the Group. +Credit risk weighted amounts of credit commitments +506,034 +594,788 +1,826,960 +1,946,969 +889,566 +Total +960,439 +986,530 +122,487 +148,823 +111,005 +92,852 +703,902 +744,855 +31 December 2022 +937,394 +Ping An Insurance (Group) Company of China, Ltd. +Top 1% S&P Global ESG Score among Chinese +companies +Maintaining "A" and remaining No. 1 in the multi- +line insurance and brokerage industry in the Asia- +Pacific region +Stake acquired +by HSBC +2003 +2004 +H-share listing +2007 +A-share listing +2011 +Acquiring SDB +2012 +Founding of Lufax +2016 +Record high written +premium +2017 +Market cap exceeded +RMB1 trillion +HSBC Group took a stake in Ping An, becoming its single largest shareholder. +Founding of +the Group +Ping An Insurance (Group) Company of China, Ltd. was established, becoming +a pilot company for integrated operations in China's financial industry. +2002 +1996 +1995 +Foreign investors +According to the Company's articles of association, the Company shall set aside 10% of its net profit +determined in its statutory financial statements, prepared in accordance with PRC Accounting Standards, +to a statutory surplus reserve fund. The Company can cease such profit appropriation to this fund +if its balance reaches 50% of the Company's registered share capital. The Company may also make +appropriations from its net profit to the discretionary surplus reserve fund provided the appropriation is +approved by a resolution of the shareholders. These reserves cannot be used for purposes other than those +for which they are created. Profits are used to offset prior year losses before allocations to such reserves. +Subject to resolutions passed in shareholders' meetings, the statutory surplus reserve fund, discretionary +surplus reserve fund and capital reserve can be transferred to share capital. The balance of the statutory +surplus reserve fund after transfers to share capital shall not be less than 25% of the registered capital. +In accordance with the relevant regulations, general reserves should be set aside to cover catastrophic +or other losses as incurred by companies operating in the insurance, banking, trust, securities, futures +and fund businesses. The Group's respective entities engaged in such businesses would need to make +appropriations for such reserves based on their respective year-end profit or risk assets, as determined in +accordance with PRC Accounting Standards, and based on the applicable PRC financial regulations, in their +annual financial statements. Such reserves are not available for profit distribution or transfer to capital. +In accordance with the relevant regulations, the net profit after tax of the Company for profit distribution +is deemed to be the lower of (i) the retained profits determined in accordance with PRC Accounting +Standards and (ii) the retained profits determined in accordance with IFRSS. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Milestones +Ping An Insurance Company was established as the first joint-stock insurance +company in China. +The Company was renamed Ping An Insurance Company of China, +becoming a national insurance company. +Ping An brought on board Morgan Stanley and Goldman Sachs as its +shareholders, becoming the first financial institution in China to have foreign +investors. +Ping An Group enhanced its capital strength by going public in Hong Kong, +which was the largest initial public offering ("IPO") in Hong Kong that year. +Founding of +Building trust +business presence +Ping An made a breakthrough in non-insurance financial business by +establishing Ping An Securities Co., Ltd. +Ping An acquired ICBC Pearl River Delta Financial Trust Joint Company, which +was then renamed Ping An Trust & Investment Company. +1988 +Founding of +the Company +1992 +Expanding nationwide +1994 +Ping An Securities +Ping An Group was listed on the Shanghai Stock Exchange, which was the +world's largest IPO of an insurance company by then. +Ping An became the controlling shareholder of Shenzhen Development Bank, +which later merged with the original Ping An Bank, was renamed Ping An +Bank, and built banking business presence across the country. +Lufax was established as Ping An began to build its technology business. +OTHER INFORMATION +Honors and Awards +In 2023, Ping An maintained its leading brand value, received +wide recognition and praise, and won various honors and +awards from domestic and foreign rating agencies and +media in respect of comprehensive strength, corporate +governance, corporate social responsibility, and so on. +CORPORATE STRENGTH +■ Fortune +Ranked No. 33 on the Fortune Global 500 list, and +No. 5 among global financial services companies +■ Fortune China +Ranked No. 9 on the Fortune China 500 list +Ping An Insurance (Group) Company of China, Ltd. 355 +■ Forbes +CORPORATE GOVERNANCE +■The Hong Kong Institute of Directors +Chairman Ma Mingzhe received the Directors Of +The Year Award 2023 +■Institutional Investor +Most Respected Enterprise in Asia +Best Board of Directors +SUSTAINABILITY +■MSCI ESG Ratings +Ranked No. 16 on the Forbes Global 2000 list +■ S&P's Sustainability Yearbook (China) 2023 +In celebration of its 35th anniversary, Ping An provided numerous customers +with "worry-free, time-saving, and money-saving" "integrated finance + +healthcare and elderlycare" services via thanksgiving programs, and gave back +to society via charitable activities. +Annual Report 2023 +Ping An Rural +Communities Support +2018 +2019 +OneConnect's listing +2020 +Fighting COVID-19 +2021 +Implementing healthcare +ecosystem strategy +35th Anniversary +2022 +Ping An Life's written premium exceeded RMB300 billion, and new business +premium exceeded RMB100 billion. +Ping An hit a record high with a market cap of over RMB1 trillion, ranking first +among insurance groups and becoming one of the top 10 financial services +groups across the world. Ping An's brand value ranked first in the global +insurance industry in several international ratings. +In response to the government's call for poverty alleviation, Ping An launched +"Ping An Rural Communities Support" (comprising Village Industry Program, +Village Doctor Program, and Village Teacher Program) in nine provinces or +autonomous regions across China at its 30th anniversary. +OneConnect completed its IPO on the New York Stock Exchange, being the +first U.S.-listed technology company incubated by Ping An. +Ping An fought the global pandemic promptly by providing insurance +protection, healthtech, charitable donations and so on. +Ping An built a closed loop of supply, demand and payment by exploring an +innovative Chinese "managed care model" to provide customers with "worry- +free, time-saving, and money-saving" healthcare services. +Ping An returned its logo slogan to "Expertise Creates Value" to highlight its +commitment to providing the most professional financial advisory, family doctor +and elderlycare concierge services, aiming to build a century-old trusted, first- +choice service brand. +2023 +Upgrading the logo +slogan +3,457 +91 +(iii) +210,223 +Tan Sin Yin +315,335 +Wang Zhiliang +23,124 +23,124 +315,335 +From 16 March 2023 +Ma Mingzhe +434,102 +434,102 +to 23 March 2023 +Xie Yonglin +325,576 +RMB46.06 per share +420,446 +13,985 +210,223 +137,112 +Tan Sin Yin +205,668 +Wang Zhiliang +13,985 +From 18 March 2022 +RMB47.56 per share +Ma Mingzhe +420,446 +to 25 March 2022 +Xie Yonglin +315,335 +Cai Fangfang +210,223 +Yao Jason Bo +Cai Fangfang +Tan Sin Yin +217,051 +325,576 +217,051 +54. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +(x) +(xi) +Zhu Xinrong was appointed as an Independent Supervisor of the Company on 18 July 2022. +Liew Fui Kiang was appointed as an Independent Supervisor of the Company on 18 July 2022. +(xii) Hung Ka Hai Clement was appointed as an Independent Supervisor of the Company on 18 July 2022. +(xiii) Huang Wei ceased to be a Non-executive Director of the Company on 1 July 2022 due to the change of his personal work +arrangements. +(xiv) Gu Liji resigned as an Independent Supervisor on 18 July 2022 since his term of office exceed six years. +(xv) Zhang Wangjin resigned as a Shareholder Representative Supervisor on 18 July 2022 due to personal work arrangements. +(xvi) Huang Baokui resigned as an Independent Supervisor on 18 July 2022 since his term of office exceed six years. +55. FIVE HIGHEST PAID INDIVIDUALS +The total emoluments of the five highest paid individuals in the Group, except for key management +personnel whose emoluments were reflected in Note 54, are as follows: +(in RMB million) +Salaries and other short-term employee benefits after tax +2023 +For the year ended 31 December 2023 +137,112 +Notes to Consolidated Financial Statements +Ping An Insurance (Group) Company of China, Ltd. 347 +325,576 +Wang Zhiliang +23,875 +23,875 +Discretionary bonuses for the Group's executive directors and senior management are determined on the bonus scheme approved +by the Board of Directors and the personal performance of senior management. +MA Mingzhe is the Founder, Chairman (Executive Director) of the Company. +(iv) Yao Jason Bo was re-designated from an Executive Director to a Non-executive Director of the Company on 26 April 2023. +(v) +3 3 3 3 +(vi) +He Jianfeng was appointed as a Non-executive Director of the Company on 1 July 2022. +Cai Xun was appointed as a Non-executive Director of the Company on 1 July 2022. +(vii) Ouyang Hui resigned as an Independent Non-executive Director on 20 July 2023 since his term of office exceed six years. +(viii) Wang Guangqian was appointed as an Independent Non-executive Director of the Company on 20 July 2023. +(ix) Michael Guo took office as a Co-CEO of the Company on 27 September 2023 and as a Senior Vice President of the Company on 20 +December 2023. Pursuant to Paragraph 24.5 of Appendix 16 to the SEHK Listing Rules, persons disclosed in this table include Mr. +Michael Guo. +Annual Report 2023 +FINANCIAL STATEMENTS +Yao Jason Bo +210,223 +137,112 +the year +2023 +RMB79.10 per share +Ma Mingzhe +252,762 +252,762 +to 14 May 2019 +Xie Yonglin +189,571 +189,571 +Cai Fangfang +126,381 +126,381 +Yao Jason Bo +126,381 +Unvested as at +31 December +126,381 +during +137,112 +The number of five highest paid individuals in the Group whose emoluments after tax fell within the +following bands is as follows: +(ii) +54. COMPENSATION OF KEY MANAGEMENT PERSONNEL (CONTINUED) +(3) DIRECTORS' AND SUPERVISORS' EMOLUMENTS (CONTINUED) +(i) +Other non-monetary benefits include the Key Employee Share Purchase Plan and the Long-Term Service Plan (continued) +The participation of the Company's directors and supervisors in the Long-term Service Plan is as follows: +Average price of +Unvested as at +1 January +Addition +Vested +Period of purchase +From 7 May 2019 +shares purchased +Name +during +the year +Tan Sin Yin +2023 +Sun Jianyi +124,752 +124,752 +Tan Sin Yin +187,128 +Wang Zhiliang +18,712 +18,712 +Yao Jason Bo +RMB72.92 per share +274,224 +274,224 +Xie Yonglin +205,668 +205,668 +Cai Fangfang +189,571 +Ma Mingzhe +124,752 +From 26 April 2021 +to 29 April 2021 +Cai Fangfang +126,381 +124,752 +126,381 +Wang Zhiliang +12,638 +12,638 +RMB80.15 per share +Ma Mingzhe +From 24 February 2020 +249,504 +249,504 +to 28 February 2020 +Xie Yonglin +187,128 +187,128 +Annual Report 2023 +Autohome Inc., a subsidiary of the Company +Ping An Insurance (Group) Company of China, Ltd. +Charoen Pokphand Group Company Limited, a parent company of +C.P. Group +The Bank of New York Mellon +Founder Securities Co., Ltd., a subsidiary of New Founder Group +New Founder Holding Development Company Limited, a subsidiary +of Ping An Life +360 +Ping An Healthcare and Technology Company Limited, an associate +of Ping An Financial Technology +HKEX +Shanghai Lufax Information Technology Co., Ltd., a subsidiary of +Lufax Holding +SSE Listing Rules +SSE +SEHK Listing Rules +SEHK +Written premium +CAS +AMERICAN DEPOSITARY SHARES REGISTRAR +IFRS +Ping An E-wallet Electronic Commerce Co., Ltd., a subsidiary of Ping +An Financial Technology +Wan Chai, Hong Kong +Level 17, Ernst & Young Tower, Oriental Plaza, +No.1 East Changan Avenue, +17M Floor, Hopewell Centre, +Ernst & Young (China) Advisory Limited +RMB +AUDITORS AND PLACES OF BUSINESS +Domestic Auditor +Ernst & Young Hua Ming LLP +Dongcheng District, Beijing, P.R. China +Names of Certified Public Accountants +Huang Yuedong +Wu Cuirong +International Auditor +183 Queen's Road East, +Ernst & Young (Registered PIE Auditor) +27/F, One Taikoo Place, +Quarry Bay, Hong Kong +LEGAL ADVISER +DLA Piper Hong Kong. +25th Floor, Three Exchange Square, +8 Connaught Place, +Central, Hong Kong +H SHARE REGISTRAR +Computershare Hong Kong Investor Services +Limited +979 King's Road, +CP Group Ltd. +OneConnect Financial Technology Co., Ltd., an associate of Ping An +Financial Technology +New Founder Group +Ping An Life Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Insurance (Group) Company of China, Ltd. +Lufax Holding +Ping An Finserve +Ping An Technology +Ping An Financial Technology +Ping An Overseas Holdings +Ping An Asset Management +Ping An Financial Leasing +Ping An Health Insurance Company of China, Ltd., a subsidiary of the +Company +Ping An Securities +Ping An Wealth Management +SDB, Shenzhen Development Bank +Ping An Bank +Ping An P&C, Ping An Property & +Casualty +Ping An Annuity +Ping An Health Insurance +Ping An Life +Ping An, Company, the Company, +Group, the Group, Ping An Group +CONSULTING ACTUARY +Ping An Trust +Founder Securities +Ping An Annuity Insurance Company of China, Ltd., a subsidiary of +the Company +Ping An Bank Co., Ltd., a subsidiary of the Company +Autohome +OneConnect +Ping An Health +E-wallet +Lufax +Glossary +OTHER INFORMATION +Ping An Insurance (Group) Company of China, Ltd. 357 +Annual Report 2023 +Ping An Property & Casualty Insurance Company of China, Ltd., a +subsidiary of the Company +Lufax Holding Ltd., an associate of Ping An Financial Technology +Ping An Technology (Shenzhen) Co., Ltd., a subsidiary of Ping An +Financial Technology +Shenzhen Ping An Financial Technology Consulting Co., Ltd., a +subsidiary of the Company +China Ping An Insurance Overseas (Holdings) Limited, a subsidiary +of the Company +Ping An Asset Management Co., Ltd., a subsidiary of the Company +Ping An International Financial Leasing Co., Ltd., a subsidiary of the +Company +Ping An Securities Co., Ltd., a subsidiary of Ping An Trust +Ping An Trust Co., Ltd., a subsidiary of the Company +Ping An Wealth Management Co., Ltd., a subsidiary of Ping An Bank +Shenzhen Development Bank Co., Ltd., an associate of the Company +since May 2010, became a subsidiary of the Company in July 2011. It +was renamed "Ping An Bank Co., Ltd." on July 27, 2012 +Shenzhen Ping An Finserve Co., Ltd., a subsidiary of Ping An +Financial Technology +Board Office of the Company +CSRC +www.hkexnews.hk +The Ministry of Finance of the People's Republic of China +The former China Banking and Insurance Regulatory Commission +The National Financial Regulatory Administration +China Securities Regulatory Commission +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 359 +OTHER INFORMATION +Corporate Information +REGISTERED NAMES +Full name of the Company (Chinese/English) +中國平安保險(集團)股份有限公司 +Ping An Insurance (Group) Company of China, Ltd. +Short name of the Company (Chinese/English) +中國平安 +Ping An +LEGAL REPRESENTATIVE +Ma Mingzhe +TYPES OF SECURITIES AND LISTING PLACES +A share +The Shanghai Stock Exchange +H share The Stock Exchange of Hong Kong Limited +The People's Bank of China +The Articles of Association of Ping An Insurance (Group) Company +of China, Ltd. +The Model Code for Securities Transactions by Directors of Listed +Issuers as contained in Appendix C3 to the SEHK Listing Rules +The Securities and Futures Ordinance (Chapter 571 of the Laws of +Hong Kong) +The International Financial Reporting Standards issued by the +International Accounting Standards Board +All premiums received from insurance polices underwritten by the +Company, which are prior to the significant insurance risk testing +and separation of hybrid contracts +Hong Kong Exchanges and Clearing Limited +The Stock Exchange of Hong Kong Limited +The Rules Governing the Listing of Securities on The Stock Exchange +of Hong Kong Limited +Shanghai Stock Exchange +The Rules Governing the Listing of Stocks on Shanghai Stock +Exchange +358 +Annual Report 2023 +STOCK SHORT NAMES AND CODES +Ping An Insurance (Group) Company of China, Ltd. +SFO +Model Code +Articles of Association +PBC +Ministry of Finance +CBIRC +NFRA +In this Report, unless the context otherwise indicates, the following expressions shall have the following +meanings: +The Corporate Governance Code as contained in Appendix C1 to the +SEHK Listing Rules +Corporate Governance Code +A share +H share +中國平安 +Futian District, +Shenzhen +PLACE OF BUSINESS +47th, 48th, 108th, 109th, 110th, 111th, 112th Floors, +Ping An Finance Center, +No.5033 Yitian Road, +Futian District, +Shenzhen +POSTAL CODE +No.5033 Yitian Road, +518033 +www.pingan.cn +DESIGNATED MEDIA FOR A-SHARE INFORMATION +DISCLOSURE +China Securities Journal +Shanghai Securities News +Securities Times +Securities Daily +WEBSITES FOR PUBLICATION OF REGULAR +REPORTS +www.sse.com.cn +COMPANY WEBSITE +LOCATION OF REGULAR REPORTS AVAILABLE +FOR INSPECTION +Ping An Finance Center, +REGISTERED ADDRESS +601318 +Ping An +2318 (HKD counter) +Ping An-R +82318 (RMB counter) +AUTHORIZED REPRESENTATIVES +Tan Sin Yin +Sheng Ruisheng +SECRETARY OF THE BOARD OF DIRECTORS +Sheng Ruisheng +47th, 48th, 109th, 110th, 111th, 112th Floors, +COMPANY SECRETARY +REPRESENTATIVE OF SECURITIES AFFAIRS +Shen Xiaoxiao +TELEPHONE ++86 400 8866 338 +FAX ++86 755 8243 1029 +E-MAIL +IR@pingan.com.cn +PR@pingan.com.cn +Sheng Ruisheng +Glossary +Chinese Renminbi unless otherwise specified +The Accounting Standards for Business Enterprises and other +relevant regulations issued by the Ministry of Finance of the People's +Republic of China +34 +Average balance of loans +and advances +3,387,714 +3,190,601 +6.2 +Credit cost (4) (%) +1.85 +2.01 +-0.16 pps +Other expenses +(210) +(222) +(5.4) +Profit before tax +57,718 +57,253 +0.8 +Income tax +(11,263) +(11,737) +(2.1) +(64,168) +(62,833) +Loan impairment loss +(1,727) +(0.5) +ratio(3) (%) +9.22 +8.64 +0.58 pps +Operating profit before +Notes: (1) Deposits, total loans and advances, and their +components are exclusive of interest receivable and +payable. +(2) Deviation of loans more than 60 days overdue = balance +of loans more than 60 days overdue / balance of non- +performing loans. +(3) The minimum regulatory requirement for the core tier 1 +capital adequacy ratio is 7.75%. +impairment losses on +assets +117,022 +128,781 +(9.1) +Impairment losses on credit +and other assets +(59,094) +(71,306) +(17.1) +Including: +(4.0) +Net profit +46,455 +45,516 +(6.6) +58.4 +57.3 +1.1 pps +66,047 +70,741 +(6.6) +56.4 +54.9 +1.5 pps +5,525 +19,828 +(72.1) +43.6 +-31.7 pps +11.9 +Ping An Bank continued to implement its retail +transformation strategy, maintaining steady revenue and +operating profit from retail business before impairment +losses on assets. However, as China's economy was still +gradually recovering and stabilizing, some retail customers' +debt repayment capacity remained under pressure. +Therefore, Ping An Bank increased retail asset write-offs +and provisioning, resulting in a year-on-year decline in net +profit from retail business. +In liability business, Ping An Bank drives fast +growth in retail deposits through its payroll +business, payment and settlement services, and +diversified operations. Retail deposit balance +grew by 16.7% from the beginning of 2023 to +RMB1,207,618 million as of December 31, 2023. +In asset business, Ping An Bank expanded +medium- and low-risk customer groups, and +increased home mortgage loans, collateral +mortgage loans, and new energy vehicle loans +in response to changes in the external business +environment. Retail loan balance declined 3.4% +from the beginning of 2023 to RMB1,977,719 +million as of December 31, 2023, including a +secured loan balance of RMB1,162,316 million, up +4.8% from the beginning of 2023. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +103,007 +96,161 +Change (%) +2022 +2.1 +Notes: (1) Net interest margin = net interest revenue / average +balance of interest-earning assets. +(2) Other net non-interest revenue includes investment +income, foreign exchange gains or losses, other +revenues and other gains or losses less non-operating +gains under the segmented income statement. +(3) Cost-to-income ratio = general and administrative +expenses/revenue. +(4) Credit cost = loan impairment losses / average balance +of loans and advances. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +35 +MANAGEMENT DISCUSSION AND ANALYSIS +36 +(1,718) +36 +Ping An Bank's net interest margin narrowed by +0.37 pps year on year to 2.38% for 2023. The margin +narrowed as the bank continued to support the +real economy and adjusted the asset portfolio amid +the repricing of loans and the fluctuation in market +interest rates. +Ping An Bank's net non-interest revenue amounted +to RMB46,708 million in 2023, down 6.1% year +on year mainly due to decreases in net non- +interest revenues from credit card and foreign +exchange businesses driven by factors including +the macroeconomic environment. Meanwhile, +Ping An Bank seized market opportunities and +achieved growth in net non-interest revenues from +bancassurance and bond investment businesses. +RETAIL BUSINESS +Ping An Bank actively carries out its original mission +of serving the real economy and supporting people's +livelihoods with financial services, adhering to its +retail business strategy. In response to changes in +the external environment, Ping An Bank increases +the proportion of high-quality customers, optimizes +the portfolio of asset business, consolidates the +foundation of liability business, and enhances asset +allocation services. By doing so, Ping An Bank +promotes the high-quality sustainable development +of its retail business. +(in RMB million) +Retail business operating results +Revenue from retail business +Proportion of revenue from retail +business (%) +Operating profit from retail +business before impairment +losses on assets +Proportion of operating profit +from retail business before +impairment losses on assets (%) +Net profit from retail business +Proportion of net profit from retail +business (%) +Note: +2023 +Business Analysis +Banking Business +Tax and surcharges +Core tier 1 capital adequacy +0.45 pps +130,130 +(9.3) +Deposits +3,407,295 +3,312,684 +2.9% +Average balance of +interest-earning assets +4,966,063 +4,738,938 +4.8 +Including: Retail deposits +1,207,618 +1,034,970 +16.7% +Net interest margin (1) (%) +2.38 +2.75 +-0.37 pps +Corporate deposits +2,199,677 +117,991 +2,277,714 +Net interest revenue +2022 +-0.37 pps +2.75 +2.38 +Net interest margin (%) +-0.98 pps +12.36 +11.38 +Weighted average ROE (%) +-0.04 pps +0.89 +Ping An Insurance (Group) Company of China, Ltd. +December +December +Analysis of Profit Sources +(in RMB million) +Deposits and loans (1) +31, 2023 +31, 2022 +Change +(in RMB million) +2023 +Change (%) +Annual Report 2023 +(3.4%) +46,708 +Other net non-interest +revenue(2) +17,278 +19,557 +-12.65 pps +Revenue +164,699 +179,895 +(8.4) +Deviation of loans more than +60 days overdue (2) +General and administrative +0.74 +0.83 +-0.09 +expenses +(45,959) +(49,387) +(6.9) +Capital adequacy ratio +Cost-to-income ratio (3) (%) +27.90 +27.45 +0.01 pps +Net non-interest revenue +1.05 +290.28 +Provision coverage ratio (%) +49,765 +(6.1) +Total loans and advances +3,407,509 +3,329,161 +2.4% +Including: +Including: Retail loans +Corporate loans +1,977,719 +2,047,390 +(3.4%) +1,429,790 +1,281,771 +11.5% +Net fee and commission +revenue +29,430 +30,208 +(2.6) +Asset quality +Non-performing loan ratio (%) +1.06 +277.63 +(11.7) +REINSURANCE ARRANGEMENTS +assets (%) +(in RMB million) +December 31, 2023 +Carrying value +December 31, 2022 +Percentage (%) +Carrying value +Percentage (%) +Financial assets measured at fair value through +profit or loss +Fixed income +Stocks +Equity funds +1,114,074 +23.6 +933,156 +21.5 +676,958 +14.3 +567,739 +13.1 +117,012 +2.5 +57,334 +1.3 +144,340 +3.1 +146,988 +3.4 +INVESTMENT PORTFOLIO (BY ACCOUNTING MEASUREMENT) +Other equity financial assets +(5) Figures may not match the calculation due to rounding. +(3) Total investments exclude assets of investment-linked insurance. +Unlisted equities +106,840 +2.3 +109,797 +2.5 +Long-term equity stakes +205,281 +4.3 +205,286 +4.7 +Investment properties +128,059 +2.7 +117,985 +2.7 +Other investments (2) +18,067 +0.3 +19,014 +0.5 +Total investments +4,722,228 +100.0 +4,332,918 +100.0 +Notes: (1) Wealth management products include trust plans from trust companies, products from insurance asset management +companies, and wealth management products from commercial banks. +(2) Other investments mainly include statutory deposits for insurance operations, three-month or longer-term financial assets +purchased under reverse repurchase agreements, and derivative financial assets. +(4) Ping An has implemented IFRS 17 since January 1, 2023, and retrospectively adjusted data for the comparative period as per +IFRS 17. +1.2 +Financial assets measured at fair value through +3.7 +100.0 +4,332,918 +0.85 +Notes: (1) Others include long-term equity stakes, investment properties, and derivative financial assets. +(2) Total investments exclude assets of investment-linked insurance. +(4) Figures may not match the calculation due to rounding. +(3) Ping An has implemented IFRS 17 since January 1, 2023, and retrospectively adjusted data for the comparative period as per +IFRS 17. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 29 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Insurance Funds Investment Portfolio +INVESTMENT INCOME +The Company's insurance funds investment portfolio achieved a comprehensive investment yield of 3.6% +in 2023, up by 0.9 pps year on year mainly due to a balanced asset allocation strategy and a year-on-year +improvement in the performance of equity assets. Net investment yield declined by 0.5 pps year on year +to 4.2% mainly because existing assets matured partially and yields on new additions to the investment +portfolio were lower. +(in RMB million) +2023 +2022 +Change (%) +Net investment income (1) +176,424 +180,319 +(2.2) +Net realized and unrealized gains (2) +Impairment losses on investment assets +(51,239) +(86,459) +(40.7) +(1,286) +(551) +4,722,228 +175,764 +Total investments +323,861 +161,095 +3.7 +other comprehensive income +2,645,104 +56.0 +2,452,325 +56.6 +Fixed income +2,469,121 +52.3 +2,279,989 +52.6 +Stocks +175,097 +3.7 +171,462 +4.0 +Other equity financial assets +886 +874 +Financial assets measured at amortized cost +Others (1) +629,160 +13.3 +623,576 +14.4 +333,890 +7.1 +7.5 +133.4 +50,847 +68,399 +2022 +Insurance contract liabilities +261,153 +247,871 +PAA +Non-PAA +244,892 +227,885 +16,261 +19,986 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 27 +MANAGEMENT DISCUSSION AND ANALYSIS +28 +Business Analysis +Insurance Funds Investment Portfolio +The Company's insurance funds investment portfolio grew 9.0% from the +beginning of 2023 to over RMB4.72 trillion as of December 31, 2023. +In a complex and volatile market environment, the Company upheld +a balanced and prudent approach to its insurance funds investment +portfolio under the guidance of long-term strategic asset allocation in +2023. Via active and disciplined tactical operations, the portfolio achieved +a comprehensive investment yield of 3.6% in 2023, up by 0.9 pps year on +year. The portfolio achieved a 5.2% average net investment yield and a +5.4% average comprehensive investment yield over the past decade, higher +than the EV long-run investment return assumption. +INVESTMENT PORTFOLIO OVERVIEW +The Company's insurance funds investment portfolio +is comprised of investable funds from Life & Health +and property and casualty insurance businesses. +The Company's insurance funds investment portfolio +grew 9.0% from the beginning of 2023 to over +RMB4.72 trillion as of December 31, 2023. +China's economy recovered and met +macroeconomic growth expectations in 2023. At the +stage of economic recovery, China will continue to +use proactive fiscal policies and prudent monetary +policies to mitigate risks related to the real estate +sector, local government debts, and small and +medium-sized financial institutions and further +restore consumption and market confidence. +In a complex and volatile market environment, +the Company is committed to creating stable +investment incomes across macroeconomic cycles +via value investing. The Company's insurance funds +investment portfolio achieved a comprehensive +investment yield of 3.6%, up by 0.9 pps year on year, +and a net investment yield of 4.2%, down by 0.5 pps +year on year in 2023. +ASSET-LIABILITY MANAGEMENT +The Company is committed to creating stable +investment incomes across macroeconomic cycles +and meeting liability needs under a liability-driven +approach, taking solvency as a core metric. +At the asset allocation level, the Company keeps a +prudent risk appetite and continuously optimizes +its 10-year strategic asset allocation across +macroeconomic cycles. The Company strikes a two- +dimensional balance between long-duration interest +rate bonds and risk assets as well as between robust +equity assets and growth equity assets. Moreover, +the Company carries out disciplined tactical asset +allocation, diversifies investment risks, and selects +excellent managers and high-quality assets to cope +with various market environments. +In fixed income investment, the Company +proactively responds to the risk of falling interest +rates. The Company lengthened asset durations +and locked in long-term returns by proactively +increasing allocation to long-duration low-risk +bonds, including central and local government +bonds and policy bank bonds, at a faster pace. The +duration gap between assets and liabilities narrowed +continuously. +In equity investment, the Company actively serves +the real economy and maintains long-term allocation +to value-based equity assets under the portfolio +management principles of balanced allocation +and risk diversification. Moreover, the Company +manages an extensive and diversified portfolio of +growth equity assets via market-based channels, +identifying excellent managers and responding to +market changes in a balanced manner. In this way, +the Company seeks to outperform the market with +robust long-term investment returns. +In addition, the Company diversifies the sources of +assets and incomes by proactively investing in high- +quality alternative assets and optimizing allocation +to high-quality overseas assets. +2023 +The Company continuously strengthens its +investment research, product innovation and +post-investment management. The Company's +investment management covers the whole process +of "fundraising, investing, management and exit" to +facilitate rapid identification, reporting, mitigation +and disposal of investment risks and maximize the +value of its investments. +(in RMB million) +INSURANCE CONTRACT LIABILITIES +Ping An P&C adheres to a prudent approach to +its reinsurance business to scale up underwriting +capabilities, diversify business risks, and ensure +healthy business growth and stable operating +results. Ping An P&C maintains close long-standing +relationships with the world's major reinsurance +brokers and reinsurers, actively sharing business +experience and empowering reinsurance with +technologies. Currently, Ping An P&C conducts +reinsurance business with nearly 100 reinsurers and +reinsurance brokers worldwide, including China +Property & Casualty Re, Swiss Re, SCOR, and +Munich Re. +(in RMB million) +2023 +2022 +Premiums ceded to reinsurers +16,973 +17,725 +Auto insurance +5,563 +5,821 +Non-auto insurance +11,301 +11,778 +Accident and health +insurance +109 +126 +Inward reinsurance premium +258 +36 +Auto insurance +144 +Non-auto insurance +114 +36 +Note: +Premiums ceded to reinsurers and inward reinsurance +premium are premium data from the measurement of +reinsurance arrangements in accordance with the Circular +on the Insurance Industry's Implementation of the No.2 +Interpretation of Accounting Standards for Business +Enterprises (Bao Jian Fa [2009] No.1) and the Circular +on Issuing the Regulations regarding the Accounting +Treatment of Insurance Contracts (Cai Kuai [2009] No.15). +December 31, December 31, +1.4 +Annual Report 2023 +INVESTMENT PORTFOLIO (BY CATEGORY) +Perpetual bonds +50,388 +1.1 +37,675 +0.9 +Debt schemes +189,349 +4.0 +182,571 +4.2 +Wealth management products (1) +227,461 +4.8 +265,107 +6.1 +Equity financial assets +Stocks +292,109 +6.2 +228,796 +5.3 +Equity funds +144,340 +3.1 +146,988 +3.4 +Wealth management products(¹) +2.7 +Ping An Insurance (Group) Company of China, Ltd. +116,749 +113,991 +(in RMB million) +Cash and cash equivalents +Term deposits +Debt financial assets +Bond investments +Bond funds +December 31, 2023 +Carrying value +Percentage (%) +December 31, 2022 +Carrying value Percentage (%) +121,613 +2.6 +144,508 +3.3 +206,076 +4.4 +234,142 +5.4 +2,743,086 +58.1 +2,364,493 +54.6 +107,169 +2.3 +108,960 +2.5 +Preferred stocks +2.4 +Total investment income +100.0 +93,309 +27.45 +27.90 +Cost-to-income ratio (%) +(8.4) +2.1 +45,516 +46,455 +Net profit +0.45 pps +179,895 +Revenue +Operating results +Change (%) +2022 +2023 +(in RMB million) +Ping An Bank's revenue totaled RMB164,699 million in +2023, down 8.4% year on year mainly due to ongoing +support for the real economy, the adjusted asset +portfolio, and market volatilities. Ping An Bank +improved operational cost-effectiveness via digital +transformation, strengthened asset quality control +and management, and enhanced non-performing +asset recovery and disposal. Net profit grew by 2.1% +year on year to RMB46,455 million in 2023. +164,699 +Average return on total +123,899 +Annual Report 2023 +10.7 +4.92 +2.55 +Electric power +6.6 +4.67 +5.13 +Infrastructure and development zones +15.8 +4.68 +5.60 +Others (water supply, environmental protection, +railway, and so on) +23.0 +4.63 +3.93 +Non-banking financial services (2) +16.7 +KEY INDICATORS +Ping An Bank (excluding Ping An Wealth +Management) had 109 branches and 1,201 business +outlets as of December 31, 2023. +Ping An Bank adheres to its mission to be "China's +most outstanding, world-leading smart retail bank" +under the strategy of "strong retail banking, selective +corporate banking, and specialized interbank business." +Ping An Bank continuously upgrades its retail, +corporate and interbank business strategies, enhances +its ability to serve the real economy, strengthens +risk management, comprehensively advances digital +transformation, and maintains steady overall business +performance. +BUSINESS OVERVIEW +(3) The real estate industry is broadly defined as comprising: real estate financial products with funds directly invested in real +estate projects; and trust schemes, infrastructure investment schemes, project funding schemes, and so on with funds used +indirectly in connection with real estate enterprises. +(4) Some industries have been grouped into "others" as they account for small proportions. +(5) Figures may not match the calculation due to rounding. +The Company pays close attention to credit risk in the market, ensuring the overall risks of debt schemes +and debt wealth management products held by Ping An in its insurance funds investment portfolio are +under control. Debt schemes and debt wealth management products in the Company's insurance funds +investment portfolio have good credit ratings. Over 96.4% of the debt schemes and trust plans held by +Ping An have AAA external ratings, and about 1.0% of them have AA+ external ratings. Aside from some +high-credit entities which do not need credit enhancement for financing, most of the assets held by +the Company have guarantees or collateral. In terms of industry and geographic distribution, Ping An +proactively avoids high-risk industries and regions. Ping An's target assets are diversified, mainly in the +non-banking financial services industry, the expressway industry and so on in economically developed and +coastal areas including Beijing, Shanghai, and Guangdong. +32 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +EQUITY WEALTH MANAGEMENT PRODUCTS +Equity wealth management products in the Company's insurance funds investment portfolio totaled +RMB68,399 million as of December 31, 2023, accounting for 1.4% of the portfolio. Most equity wealth +management products held by Ping An are from insurance asset managers. These products' underlying +assets are mainly tradable shares of domestic and foreign high-quality companies in the secondary market, +indicating no significant liquidity risk. Private equity funds account for a small proportion, and their +underlying assets are mainly equities in central or local governments' partnerships, with risks under control. +REAL ESTATE INVESTMENTS +The balance of real estate investments in the Company's insurance funds investment portfolio was +RMB203,987 million as of December 31, 2023, accounting for 4.3% of the portfolio. The real estate investments +were mainly in real properties (including developer-owned real properties invested in directly or in the +form of equity stakes in project companies) measured at cost, which represented 78.4% of real estate +investments. Such investments were made primarily in rent-collecting properties including premium +commercial and office properties, logistics real estate, industrial parks, and long-term rental apartments, +to match the duration of liabilities, with solid track records. Besides, debt investments and other equity +investments accounted for 17.3% and 4.3% of real estate investments respectively. +INVESTMENT RISK MANAGEMENT +The Company attaches great importance to risk management in matching costs and returns, and has +established a risk appetite framework in which the matching of costs and returns is a key quantitative +indicator. The Company conducts regular reviews and strict stress tests which are embedded in the asset +allocation process with ex ante risk management. In the event of increased market volatility, the Company +I will carry out intensified and more frequent stress tests to ensure the soundness of the portfolio even +under extreme market impacts. +The Company has further strengthened investment rules and processes. To continuously optimize end-to- +end risk management, the Company has standardized its business processes, improved its investment risk +management framework, and enhanced key processes including risk admittance strategies, credit rating, +counterparty and issuer credit facility management, concentration management, risk monitoring, and +emergency management. Moreover, the Company employs technologies to empower the management of +key post-investment matters and constantly optimizes its risk warning platform. Based on consolidated +statements of investment portfolios, the Company monitors comprehensive risk signals covering market +fluctuations, public sentiment, financial changes and so on, and closely watches forward-looking indicators +automatically generated by systems. By using smart analytics models, the Company conducts rapid risk +identification, reporting, mitigation and disposal. +The Company further strengthens substantive risk management in addition to meeting regulatory +requirements concerning investment concentration. The Company improves its policies and procedures +for the management of investment concentration in a prudent, comprehensive, dynamic, and independent +manner. The Company optimizes the Group's and its member companies' investment concentration limits. +Moreover, the Company enhances the setting, using, warning, and adjustment mechanisms of credit +limits for major clients and the monitoring and management of key sectors and risk areas. In this way, +the Company prevents the risk of investment overconcentration in certain counterparty(ies), sector(s), +region(s) and asset class(es) to avoid potential indirect threats to the Company's solvency, liquidity, +profitability or reputation. +The Company keeps a close eye on the market credit conditions, and strengthens research and forward- +looking analysis on credit risk. The Company constantly upgrades its risk monitoring framework and risk +management information system, and improves its risk management databases. In this way, the Company +ensures systematic management of risks in asset-liability matching and investment portfolios. +(2) Non-banking financial services refer to financial institutions other than banks, including insurers, asset management companies, +and financial leasing companies. +Expressway +Notes: (1) Debt schemes and debt wealth management products were classified by industry in line with Shenyin Wanguo's industry +classification. +Others +Ping An Bank promoted the high-quality sustainable development of its +retail business. Retail assets under management ("AUM") rose 12.4% from +the beginning of 2023 to RMB4,031,177 million, and retail deposit balance +grew by 16.7% from the beginning of 2023 to RMB1,207,618 million as of +December 31, 2023. +Ping An Bank continuously strengthened risk management and maintained +adequate risk provisions. Non-performing loan ratio was 1.06% and +provision coverage ratio was 277.63% as of December 31, 2023. +Ping An Bank maintained steady business performance. Net profit grew by +2.1% year on year to RMB46,455 million in 2023. Core tier 1 capital adequacy +ratio increased by 0.58 pps from the beginning of 2023 to 9.22% as of +December 31, 2023. +Business Analysis +Banking Business +33 +5.30 +2.03 +Real estate industry (3) +12.5 +4.80 +2.85 +14.7 +4.58 +3.05 +100.0 +4.80 +3.29 +Total +4.27 +Ping An Insurance (Group) Company of China, Ltd. +56.1 +3.0 +2.4 +0.6 pps +3.6 +2.7 +0.9 pps +4.3 +4.9 +-0.6 pps +3.2 +2.8 +0.4 pps +3.6 +2.6 +1.0 pps +Notes: (1) Net investment income includes interest income from deposits and debt financial assets, dividend income from equity financial +assets, operating lease income from investment properties, and the share of profits and losses of associates and joint ventures. +(2) Net realized and unrealized gains include capital gains from securities investments and fair value gains or losses. +(3) Comprehensive investment income excludes a fair value change of RMB120,605 million in debt investments at fair value through +other comprehensive income backing Life & Health business. +(4) Average investment assets used as the denominator are computed in line with principles of the Modified Dietz method. +Computation of investment yields excludes changes in fair values of debt investments at fair value through other +comprehensive income backing Life & Health business. +The average investment yields on the Company's insurance funds investment portfolio for the past 10 years +are higher than the EV long-run investment return assumption (4.5%). +Average net investment yield (%) +Average total investment yield (%) +Average comprehensive investment yield (%) +30 +Annual Report 2023 +2014-2023 +5.2 +5.0 +5.4 +-0.5 pps +4.7 +4.2 +Comprehensive investment yield (4) (%) +32.8 +Comprehensive investment income (3) +147,907 +100,220 +47.6 +Net investment yield (4) (%) +4.2 +4.7 +-0.5 pps +Total investment yield (4) (%) +3.0 +2.4 +0.6 pps +Ping An Insurance (Group) Company of China, Ltd. +Comprehensive investment yield (4) (%) +2.7 +0.9 pps +Life & Health's and property and casualty insurance business's investment yields in 2023 are as below: +2023 +2022 +Change (%) +Life & Health +Net investment yield (4) (%) +Total investment yield (4) (%) +Comprehensive investment yield (4) (%) +Ping An P&C +Net investment yield (4) (%) +Total investment yield (4) (%) +3.6 +4.71 +CORPORATE BONDS +DEBT SCHEMES AND DEBT WEALTH MANAGEMENT PRODUCTS +Debt schemes and debt wealth management products include debt investment schemes undertaken by +insurance asset management companies, debt trust plans issued by trust companies, and debt wealth +management products issued by commercial banks. Debt schemes and debt wealth management products +in the Company's insurance funds investment portfolio totaled RMB416,810 million as of December 31, 2023, +accounting for 8.8% of the portfolio, down 1.5 pps from the beginning of 2023. +The Company manages risks in debt schemes and debt wealth management product investments at +three levels. The first level is asset allocation. The Company has developed a set of rational, effective +asset allocation models. While keeping overall risks within the risk appetite, the Company formulates a +strategic asset allocation plan for each account, and sets upper and lower limits on the proportions of asset +allocation. In tactical asset allocation, the Company gives opinions on capital allocation to debt schemes +and debt wealth management products according to the funding level in each account, the required return +and liquidity, and similar assets' relative attractiveness. The second level is internal credit risk management. +The Company has established a comprehensive credit analysis methodology, an excellent internal credit +analysis team, and a robust investment admittance management process. All investment instruments must +meet the conditions for admittance specified by the Company's internal credit rating team, and must be +approved by a relevant committee. The third level is post-investment management. The Company ensures +adequate assessment and dynamic management of risks in investment assets by closely monitoring +investments and strictly conducting rapid risk identification, reporting, mitigation and disposal. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Insurance Funds Investment Portfolio +31 +Investment +Nominal yield +Industry +proportion (%) +(%) +Remaining +maturity (year) +Infrastructure +Structure and Yield Distribution of Debt Schemes and Debt Wealth Management Products +The Company held RMB81,913 million worth of corporate bonds in its insurance funds investment portfolio +as of December 31, 2023, which accounted for 1.7% of the total investment assets, down 0.4 pps and 0.5 +pps from the beginning of 2023 and the beginning of 2022 respectively. Corporate bond portfolio enjoys +high credit ratings with about 99.3% rated AA or higher externally and about 61.5% having AAA or higher +external ratings. In terms of credit loss risk, corporate bonds in the portfolio are secure as their risks are +under control. For risk management of corporate bonds, the Company ensures end-to-end assessment +and management of investment risks through asset allocation, admittance management, and dynamic +review. The Company established an internal credit rating team in 2003. Since then, the team has conducted +admittance management of corporate bond investments in strict accordance with internal credit ratings, +and enhanced the review and adjustment of ratings to ensure they reasonably reflect bond issuers' credit +standings. Moreover, the Company carries out ex ante monitoring of potential risks in corporate bonds +on the basis of a bond issuer list, and has put in place a rapid response mechanism that deals with public +sentiment warnings. The Company effectively manages the review and reporting of corporate bonds to +enhance the efficiency of risk warning and management. +Note: +Ping An's AUM increased steadily to approximately RMB7 trillion as of +December 31, 2023. +The Company continuously enhances its capabilities of making asset +allocation, achieving stable long-term returns, and managing multi-asset +portfolios to deliver robust and sustainable returns to customers. +BUSINESS OVERVIEW +The Company conducts asset management business +primarily through companies including Ping An +Securities, Ping An Trust, Ping An Financial Leasing, +and Ping An Asset Management. Ping An's AUM(1) +increased steadily to approximately RMB7 trillion as +of December 31, 2023. +Affected by the macroeconomic environment, some +assets came under pressure due to rising credit risks +and volatile capital markets in 2023. The Company +managed risks actively, made provisions proactively +and prudently, and revaluated some investments. As +a result, the profit of asset management business +declined. +The Company continuously enhances its capabilities +of making asset allocation, achieving stable long- +term returns, and managing multi-asset portfolios +to deliver robust and sustainable returns to +customers. Staying customer-centric, the Company +will continuously strengthen risk management, +optimize asset-liability management, pursue high- +quality development, and proactively help improve +the real economy's quality and efficiency. Moreover, +the Company will continuously increase support for +major national strategies and projects in key areas. +0.05 pps +0.02 pps +The Company provides securities brokerage, futures +brokerage, investment banking, asset management, +and financial advisory services through Ping An +Securities and its subsidiaries. +Ping An Securities adheres to its strategy of +building a smart securities services platform under +Ping An's integrated financial services strategy. +Ping An Securities focuses on boosting ROE as +well as optimizing existing business and achieving +breakthrough growth by promoting integrated +finance, professional quality and technological +empowerment. Ping An Securities implemented five +measures, namely customer insight and resource +integration, process reengineering, data support, +internal control enhancement, and organizational +guarantee. As a result, business performance +remains steady. +40 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Ping An Securities furthered its strategic +transformation for brokerage business. Ping An +Securities advanced the strategy of innovative +customer acquisition, customer development, +and institutional brokerage. Being customer- +centric, Ping An Securities built a complete +digital investment advisory service system +and a leading smart brokerage platform by +leveraging contents and digital tools. Ping An +Securities ranked 1st in the industry by the +number of retail customers (over 23 million) +and among the top three by the activeness of +app users as of December 31, 2023. The market +share of Ping An Securities in terms of equity +and fund trading volume (excluding seat +leasing) (1) reached 3.62% in 2023. +Asset Management Business +SECURITIES BUSINESS +38 +Business Analysis +Ping An Insurance (Group) Company of China, Ltd. 39 +(%) +Benefiting from net profit growth and refined capital +management, Ping An Bank's core tier 1 capital +adequacy ratio, tier 1 capital adequacy ratio and +capital adequacy ratio rose by 0.58 pps, 0.50 pps and +0.42 pps from the beginning of 2023 respectively as +of December 31, 2023. +CAPITAL ADEQUACY +In respect of corporate asset quality, Ping An +Bank's corporate non-performing loan ratio was +0.63% as of December 31, 2023, up by 0.02 pps from +the beginning of 2023. Ping An Bank focused on +key industries, regions and customers, selected +industries with low cyclicality, stable growth and +good asset quality, and reduced exposure to high- +risk customers. As a result, corporate credit metrics +remained good. +Ping An Securities adhered to its business +strategy of selective investment banking. In +investment bank business, Ping An Securities +continued to enhance its industry focus, +and stepped up efforts in the key areas +and industries under a customer-centric +approach. Moreover, Ping An Securities +actively participated in product innovations +and responded to the government's call to +serve the real economy. Ping An Securities +remained among top players in the industry by +bond underwriting scale, ranking 1st in asset- +backed securities (2) volume and 6th in bond (2) +underwriting respectively in 2023. +In respect of retail asset quality, Ping An Bank's +retail non-performing loan ratio rose by 0.05 pps +from the beginning of 2023 to 1.37% as of December +31, 2023. Ping An Bank constantly increased reviews +of its pre-lending policies, strictly controlled +customer admittance, improved risk prevention and +management, proactively expanded loan collection +channels, and enhanced efforts to dispose of non- +performing loans. Moreover, Ping An Bank steadily +restructured its retail lending business portfolio by +gradually increasing the proportion of secured loans. +Ping An Bank improved customer risk identification +with industry-leading technologies and risk models, +and enhanced its ability to withstand risks by +implementing differentiated risk management +policies. +Capital adequacy ratio +Core tier 1 capital adequacy +ratio +Ping An Insurance (Group) Company of China, Ltd. +Change +Non-performing loan ratios +Retail loans +Corporate loans +Annual Report 2023 +1.37 +0.63 +1.32 +0.61 +December +31, 2022 +MANAGEMENT DISCUSSION AND ANALYSIS +December +31, 2023 +Change +Annual Report 2023 +OVERVIEW OF PING AN WEALTH MANAGEMENT +Ping An Wealth Management, a wholly-owned +subsidiary of Ping An Bank, continuously develops +channels, strengthens its investment research +framework, adheres to prudent investment +strategies, diversifies its product portfolio, and +strengthens risk management. The balance of wealth +management products managed by Ping An Wealth +Management increased by 14.2% from the beginning +of 2023 to RMB1,013,060 million as of December 31, +2023. +Ping An Bank and its wholly-owned subsidiary Ping +An Wealth Management Co., Ltd. ("Ping An Wealth +Management") are included in the computation of the +above capital adequacy ratios. According to the Additional +Regulations for Systematically Important Banks (Trial) and +the 2022 List of Systematically Important Banks in China, +Ping An Bank is included in the first group on the list, and +shall meet conditions including a 0.25% supplementary +capital ratio effective from January 1, 2023, which means the +minimum regulatory requirements for the core tier 1 capital +adequacy ratio, tier 1 capital adequacy ratio, and capital +adequacy ratio are 7.75%, 8.75%, and 10.75% respectively. +Note: +0.42 pps +13.01 +December +31, 2022 +13.43 +10.40 +10.90 +Tier 1 capital adequacy ratio +Capital adequacy ratio +0.58 pps +8.64 +9.22 +0.50 pps +(1) The AUM is the sum of AUMS of Ping An Securities, +Ping An Trust, Ping An Financial Leasing, Ping An Asset +Management and so on. +Selected customers: Ping An Bank has +established a tiered development framework +for customers from strategic ones to small +and micro-enterprises to build "long-term❞ +operational capabilities. Ping An Bank had 754 +thousand corporate customers as of December +31, 2023, up by 138.1 thousand or 22.4% from the +beginning of 2023. +(in thousand) +3,407,509 +3.4 +34,861 +36,036 +(1.4) +60,592 +59,732 +3,329,161 +Special mention +Non-performing loans +3,233,708 +3,311,741 +Loan quality +Pass +Change (%) +December +31, 2022 +December +31, 2023 +(in RMB million) +2.4 +2.4 +1.06 +1.05 +December +31, 2023 +(%) +-0.09 pps +0.87 +0.78 +Percentage of loans more +than 60 days overdue (%) +mention loans (%) +Provision coverage ratio (%) +Provision to loan ratio (%) +Total loans and advances +Non-performing loan ratio (%) +Percentage of special +-0.10 pps +3.04 +2.94 +290.28 -12.65 pps +277.63 +-0.07 pps +1.82 +1.75 +0.01 pps +China's macroeconomy stabilized and resumed an +upward trend in 2023. However, business entities still +needed to be invigorated, and repayment capacity +of retail customers and small and medium-sized +enterprises remained under pressure. In line with +national strategies, Ping An Bank actively served +the real economy, supported non-state-owned +enterprises and MSMEs, enhanced non-performing +asset disposal, and kept overall asset quality stable. +Number of retail customers (1) +ASSET QUALITY +In respect of investment trading, Ping An Bank +maintains prudent investment by continuously +strengthening macroeconomic analysis and +appropriately allocating investment portfolios +while ensuring the liquidity and security of +assets. Moreover, Ping An Bank leverages +its professional financial market trading +capabilities to expand the market making +business. Ping An Bank boosts market liquidity +and trading efficiency by enhancing two-way +market-making quotes in key sectors including +green bonds, small and micro-enterprise +bonds, and rural vitalization bonds. Ping An +Bank's market share measured by bond trading +volume was 3.2% in 2023, with RMB2.67 trillion of +cash bonds sold by institutions, up 21.4% year +on year. +1,377.5 +1.9 +123,080.0 +125,432.0 +31, 2022 Change (%) +December +31, 2023 +December +1,265.2 +Retail AUM (in RMB million) +customers (2) +Private banking +Including: +(in thousand) +customers +Wealth management +Including: +(in thousand) +8.9 +90.2 +80.5 +Leveraging professional investment trading and +customer service capabilities, Ping An Bank expands +the bond market making business, diversifies +customer business offerings, and promotes financial +markets' high-quality development. +INTERBANK BUSINESS +Business Analysis +Banking Business +Ping An Insurance (Group) Company of China, Ltd. 37 +Annual Report 2023 +year. +Selected products: Focusing on core customer +groups, Ping An Bank enhances its sector- +specific, differentiated and comprehensive +product portfolio, and develops innovate +business models with its "finance + technology" +strength to offer comprehensive services. Ping +An Bank's supply chain financing amounted to +RMB1,333,185 million in 2023, up 14.1% year on +Selected sectors: Building sector-specific +differential advantages, Ping An Bank focuses +on new energy, next-generation infrastructure, +and new manufacturing to develop new +momentum for selected sectors. Investments in +new energy, next-generation infrastructure, and +new manufacturing totaled RMB204,552 million +in 2023, up 32.5% year on year. +• +In corporate business, Ping An Bank closely +followed national strategies, and continued to +increase financing support for key areas including +the manufacturing sector, specialized and +sophisticated enterprises that produce new and +unique products, non-state-owned enterprises, +micro-, small and medium-sized enterprises +("MSMES"), rural vitalization, green finance, and +infrastructure. Ping An Bank developed and +strengthened strategic customer groups to serve +the real economy. Corporate loan balance grew by +11.5% from the beginning of 2023 to RMB1,429,790 +million as of December 31, 2023. Corporate deposit +balance declined 3.4% from the beginning of 2023 +to RMB2,199,677 million as Ping An Bank responded +to rising foreign currency interest rates by +appropriately decreasing corporate deposits held in +foreign currencies, controlling the cost of deposits, +and improving the deposit portfolio. +CORPORATE BUSINESS +(2) A qualified private banking customer refers to a +customer who has over RMB6 million in average daily +assets for any one of the past three months. +Notes: (1) Retail customers include debit and credit cardholders, +with duplicates removed. +12.4 +3,587,274 +4,031,177 +12.0 +In respect of customer business, Ping An Bank +fulfills its responsibilities for serving financial +markets and the real economy by leveraging its +strengths in comprehensive customer services, +focusing on the fund ecosystem, asset custody, +bond underwriting, corporate hedging and so +on. The balance of third-party funds distributed +under the "ET-Bank" increased 66.8% from the +beginning of 2023 to RMB185,620 million as of +December 31, 2023. Net assets under custody +increased 5.8% from the beginning of 2023 to +RMB8.70 trillion as of December 31, 2023. Bonds +sold via the interbank channel increased 49.8% +year on year to RMB207,908 million in 2023. The +number of customers that conducted spot and +derivative foreign exchange hedging at Ping An +Bank increased 11.8% year on year to 12,859 in +2023. +Ping An Securities enhanced its expertise +and service quality in trading and asset +management businesses. In the trading +business, Ping An Securities strengthened +the integration and innovation of trading and +technology enabled by the comprehensive +trading system of “proprietary trading + +customer business." Yield of bond trading +significantly outperformed the market, and size +of the customer business grew strongly. In the +asset management business, Ping An Securities +continuously enhanced its core capabilities +of "fixed-income +" to meet the investment +demands of internal and external insurance and +bank wealth management customer segments. +Ping An Securities ranked among the industry's +top 10 by average monthly AUM (3) in the fourth +quarter of 2023. +Net profit (1) +Annual Report 2023 +OneConnect continued to improve its operations, +significantly reduced losses, and remained well- +funded in 2023. OneConnect's revenue reached +RMB3,668 million and net loss narrowed by 58.4% +year on year to RMB363 million in 2023. Free cash (1) +amounted to RMB2,072 million as of December 31, +2023. +Note: (1) The free cash is exclusive of Ping An OneConnect Bank +(Hong Kong) Limited. +OneConnect continued to deepen engagement +with its customers, further integrate and upgrade +products, and expand its financial service +ecosystem and overseas markets. In digital banking, +OneConnect provides financial institutions in the +banking industry with products and solutions +covering digital retail banking, digital credit +management, and digital operation solutions. Such +products and solutions enable financial institutions +to improve sales team productivity, carry out +precision marketing, optimize end-to-end credit risk +control, and anticipate trends, make timely decisions +and take action ahead of others in business +management. In digital insurance, OneConnect +gradually builds an end-to-end auto insurance +solution which is comprised of underwriting, +claim settlement, and ecosystem-based services. +OneConnect's solution scope has extended from +auto insurance to the non-auto insurance field. +Moreover, One Connect continuously enhances +its partnership with world-renowned insurance +companies, and helps them improve their channels' +efficiency through the digital "Omnichannel +Agent Solution." In terms of Gamma Platform, +OneConnect's intelligent voice services can +standardize Al financial scenarios, processes +and training methodologies and enable financial +institutions to promote Al remote services more +quickly and improve Al application more effectively +while reducing operating costs. +OneConnect focuses on digital banking solutions +tailored for Southeast Asian financial institutions +and partners with multiple banks to seize growth +opportunities arising from overseas financial +institutions' digital transformation needs. Taking +intelligent lending platforms and core systems as +flagship products, OneConnect helps banks improve +service efficiency and quality as well as reduce risks +and costs. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 45 +MANAGEMENT DISCUSSION AND ANALYSIS +Business Analysis +Technology Business +Financial Data +(in RMB million) +Revenue +Gross profit (1) +Net loss (2) +OneConnect (NYSE: OCFT; SEHK: 06638.HK) is a +technology-as-a-service provider for the financial +services industry. OneConnect provides "full- +stack" integrated technology solutions to financial +institutional customers, including digital banking +solutions and digital insurance solutions. +OneConnect also provides digital infrastructure +for financial institutions through Gamma Platform. +Under the "business + technology" model, +OneConnect's solutions enable its customers' +digital transformations, which help them improve +efficiency, enhance service quality, and reduce costs +and risks. +2023 +Change +(%) +3,668 +4,464 +(17.8) +1,478 +1,791 +(17.5) +(363) +(872) +(58.4) +Notes: (1) Gross profit is non-IFRS adjusted gross profit. +(2) Net loss refers to net loss attributable to OneConnect's +shareholders of the parent company. +Operational Data +2023 +2022 +(45.3) +576,539 +315,395 +Lufax Holding (NYSE: LU; SEHK: 06623.HK) is a +leading financial services enabler for small business +owners ("SBOs") in China. Lufax Holding is +committed to providing SBOs with comprehensive, +convenient financial products and services as +well as enabling financial institutions to reach and +serve SBOS efficiently. Lufax Holding furthered its +strategic transformation to adapt to changes in the +market environment, achieving RMB34,255 million in +total income in 2023. Loan scale was under pressure +and asset quality declined mainly due to the impact +of macro conditions, while credit impairment costs +were high because of Lufax Holding's increased risk +sharing. As a result, net profit declined to RMB887 +million. +Lufax Holding integrates high-quality resources +in the financial services ecosystem as a leading +financial services enabler for SBOs in China. With +proprietary data accumulated over 18 years and +Al-driven dynamic risk modeling, Lufax Holding has +provided 20.94 million SBOs and retail customers +with offline-to-online credit enablement services +from offline consultation to online application. +In addition, Lufax Holding has promoted the +application of technologies, and enhanced its +borrower risk identification capabilities via its +increased application of Al in areas including +borrower acquisition, customer risk identification, +and loan management. +44 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Financial Data +(in RMB million) +Total income +MANAGEMENT DISCUSSION AND ANALYSIS +Change +2023 +2022 +(%) +34,255 +887 +58,116 +(41.1) +8,699 +10.1 +19.02 +20.94 +Change +(%) +December +31, 2022 +December +31, 2023 +2022 +OneConnect +loans enabled +borrowers (in million) +Outstanding balance of +Cumulative number of +Operational Data +Note: (1) Net profit refers to net profit attributable to Lufax +Holding's shareholders of the parent company. +(89.8) +(in RMB million) +Notes: (1) The computation of the market share in terms of equity +and fund trading volume (excluding seat leasing) +excludes the Northbound Stock Connect market. +(2) Asset-backed securities (ABS) refer to ABS products +regulated by the CSRC, and bonds refer to corporate +bonds and bonds issued by state-owned enterprises. +(3) The ranking in the asset management industry is from +the Asset Management Association of China, exclusive +of ABSs. +Change +(%) +221 +Ping An Asset Management adheres to the +philosophies of value investing and long-term +investing. Ping An Asset Management is widely +recognized in the market for its customer-centric +approach and commitment to doing the right things +in the long term. As one of the largest and most +influential institutional investors in China, Ping An +Asset Management has profound experience in asset +management. AUM amounted to RMB5.03 trillion as +of December 31, 2023, including stocks, bonds, funds, +debts, and equity stakes on open and non-open +capital markets as well as money markets. Moreover, +Ping An Asset Management possesses capabilities +of cross-market asset allocation and full-spectrum +asset investment. +Ping An Asset Management, entrusted with the +Company's insurance funds, is responsible for the +domestic investment management business of the +Company. Moreover, Ping An Asset Management +also provides comprehensive third-party asset +management services and diverse, one-stop +investment management solutions to domestic and +overseas customers. +PING AN ASSET MANAGEMENT +0.05 pps +(7.1) +Change (%) +1.17 +1.22 +asset ratio (%) +Non-performing +258,385 +240,024 +Total assets +December +31, 2022 +(in RMB million) +December +31, 2023 +Ping An Financial Leasing maintains steady overall +operations by continuously strengthening risk +management and refining management before, +during and after leasing deals. Non-performing +asset ratio was kept stable and controllable +despite a slight increase from the beginning of +2023 to 1.22% as of December 31, 2023. Sufficient +provisions have been set aside, indicating an ample +risk buffer. Moreover, Ping An Financial Leasing +keeps overall risks under control by tightening +customer admittance management, enhancing +risk assessment, business operations and asset +monitoring, dynamically adjusting differentiated +asset management strategies for existing customers, +and continuously strengthening risk asset disposal. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +42 +Ping An Financial Leasing is committed to becoming +a world-leading innovative financial leasing +expert focusing on industries and serving the +real economy. Ping An Financial Leasing has built +presence in various areas including engineering and +construction, manufacturing and processing, next- +generation infrastructure, urban development, city +operations, auto finance, commercial vehicles, small +and micro finance, structured financing, and Ping An +factoring. In the future, Ping An Financial Leasing +will accelerate its presence in new energy, next- +generation infrastructure and new lifestyles, and +actively explore operation-oriented, management- +oriented and service-oriented business models. +PING AN FINANCIAL LEASING +In adjusting its business portfolio, Ping An Trust +focused on its core trust business by actively +exploring and developing family trust, insurance +trust and family service trust businesses in +accordance with the new regulation on trust +classification. As a result, Ping An Trust has +significantly improved its business portfolio. Total +assets held in trust amounted to RMB662,503 million +as of December 31, 2023. +In controlling risks, Ping An Trust upgraded its +enterprise risk management by improving risk +governance structure, strictly controlling asset +quality, strengthening post-investment closed-loop +management, promoting risk review and mitigation, +and upgrading the smart risk management platform. +Moreover, Ping An Trust strictly adhered to the +bottom line of risk management and compliance, +conducted accountability enhancement programs, +established and improved whole-process +management mechanisms covering fundraising, +investment, management and exit, and ensured +full-lifecycle management of products to fulfill +its responsibilities as a manager. As a result, Ping +An Trust has continuously enhanced its ability +to withstand risks. Ping An Trust had RMB19,609 +million in net capital as of December 31, 2023. The +ratio of net capital to total risk capital was 322.7% +and the ratio of net capital to net assets was 75.3% +as of December 31, 2023, both meeting regulatory +requirements (i.e. not less than 100% and 40% +respectively). +Positioned as a capital-light service provider, Ping +An Trust focuses on its core businesses including +trust services and private equity. Ping An Trust +prudentially controlled risks and adjusted its +business portfolio in 2023. +TRUST BUSINESS +Asset Management Business +Business Analysis +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 41 +(in RMB million) +December +31, 2023 +December +31, 2022 +Change (%) +(5.9) +Note: +208 +(1) The number of premium-plus customers is the number +of institutional customers contributing at least RMB1 +million to One Connect's annual revenue, excluding Ping +An Group and its subsidiaries. +Ping An Health +Ping An Health (SEHK: 01833.HK; stock short name: +PA GOODDOCTOR), centering on family doctor +membership and leveraging a diversified, premium +online-to-offline ("O20") service network, has +developed a specialized, comprehensive, high- +quality and one-stop “healthcare and elderlycare" +services platform to provide users with "worry- +free, time-saving, and money-saving" healthcare +and elderly care services. Ping An Health achieved +RMB4,674 million in revenue for 2023, and its net loss +decreased 49.3% year on year to RMB323 million. The +number of cumulative paying users approached 40 +million for the twelve months ended December 31, +2023. +In respect of ecosystem development, as +an integral part of the Group's "managed +care model” and a flagship in the healthcare +and elderly care ecosystem, Ping An Health +facilitates the Group's "heartwarming +financial services" by acting as a payer, +integrating providers and unlocking synergies +in "integrated finance + healthcare and +elderlycare." Via the improving O2O network, +Ping An Health provides large numbers of +retail financial users, corporate clients, and +retail consumers with full-scenario, high-quality +healthcare and elderlycare services in five +scenarios, namely health, sub-health, disease, +chronic disease and elderlycare management. +Moreover, Ping An Health has developed +healthcare and elderly care service capabilities +for years to offer effective solutions to the +industry's pain points, namely unbalanced +supply and demand, insufficient high-quality +services, underutilization of resources, and +fragmented market supply. Ping An Health +has established a preliminary "Enterprise +EZHealth" health management product suite for +enterprises and their employees by innovating +product and service models, integrating its +business units and capabilities, and leveraging +the Group's abundant payment service +resources. The product suite includes two +core products ("Health Checkup +" and "Health +Management +") and four customized products. +In respect of medical service capabilities, Ping +An Health positions family doctors as doctors, +customer managers and navigators. While +helping Ping An Health integrate supply-side +healthcare and elderlycare resources and +improve 020 closed-loop services, family +doctors also help users address breakpoints in +online and offline services to meet full-lifecycle, +pan-healthcare user needs with professional, +efficient and heartwarming services. +46 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +LUFAX HOLDING +The Company engages in technology business +mainly through member companies including +Lufax Holding, OneConnect, Ping An Health and +Autohome, providing diverse products and services +for ecosystem users, with significant synergies. +healthcare are from the 2023 Fintech Patent Analysis +White Paper and the 2023 Healthcare Patent Analysis +White Paper released by Intellectual Property Publishing +House respectively. The Group ranks second globally in +health monitoring and first globally in other areas. +(2) The volume of services provided by Al service +representatives refers to the total times of inbound and +outbound call services provided by speech robots and +text robots for credit card and insurance business lines. +Notes: (1) Rankings by patent applications in fintech and +From the perspective of transforming and upgrading +Ping An's core businesses, technology benefits are +reflected in higher sales, better business efficiency, +and stronger risk management. Renewal premiums +collected via self-service under smart guidance +reached RMB300.3 billion in 2023, up 13% year on +year. The volume of services provided by Al service +representatives (2) reached about 2.22 billion times. +Claims loss reduction via smart risk identification +reached RMB10.82 billion, up 16.0% year on year. +AUM +Including: Third-party AUM +5,033,945 +528,427 +4,371,172 +514,933 +15.2 +2.6 +Annual Report 2023 +Premium-plus customers (1) +Ping An Insurance (Group) Company of China, Ltd. 43 +Business Analysis +Technology Business +Ping An remains focused on technological empowerment to build leading +technological capabilities and empower its ecosystems. The Group ranks +first globally by the number of patent applications in both fintech and +healthcare. +The Company engages in technology business through member companies +including Lufax Holding, OneConnect, Ping An Health and Autohome, providing +diverse products and services for ecosystem users, with significant synergies. +TECHNOLOGICAL EMPOWERMENT +Ping An continuously invests in R&D to build leading +technological capabilities, which have been widely +utilized to empower its core financial businesses and +accelerate the development of its ecosystems. Ping +An promotes technological empowerment in diverse +business scenarios. Moreover, Ping An improves +the industry ecosystem and technology by sharing +leading innovative products and services with +external entities. +Ping An remains focused on developing core +technologies and securing proprietary intellectual +property rights. Ping An had a first-class technology +team of over 20,000 technology developers and +over 3,000 scientists as of December 31, 2023. The +Group's patent applications led most international +financial institutions, totaling 51,533. Of the patent +applications, nearly 95% were for inventions, and +9,346 were made under the Patent Cooperation +Treaty (PCT) and abroad. The Group ranks first +globally by the number of patent applications in +both fintech and healthcare (1). +MANAGEMENT DISCUSSION AND ANALYSIS +In private banking and wealth management +business, Ping An provides customers with +"worry-free, time-saving and money-saving" +service experience by continuously upgrading +products, services, teams and branding +capabilities, and strengthening wealth +management and asset allocation services. +Retail AUM rose 12.4% from the beginning of +2023 to RMB4,031,177 million as of December +31, 2023, including RMB1,915,515 million in AUM +of private banking customers, up 18.2% from +the beginning of 2023. Moreover, Ping An Bank +has built a new wealth management team who +understands insurance well. Revenue from +bancassurance reached RMB2,989 million in 2023, +up 50.7% year on year. +Notes: (1) Mass customers are those with annual income +Ping An deepens its understanding of customers +through long-term customer development. The +wealthier the customers are, the more contracts +they hold. Middle-class and above customers +accounted for more than 77.4% of the Group's total +retail customers as of December 31, 2023. HNWIS +held 21.16 contracts per customer as of December +31, 2023, far more than affluent customers. +58.56 +198.31 +213.44 +231.57 +226.64 +221.91 +50.69 +Unit: million +Number of retail customers by the number of +contracts per customer +The higher the number of contracts per customer, +the higher the customer retention rate +Increasing the number of contracts per customer +is key to raising profit per customer and improving +customer churn. Continuous customer development +leads to more contracts per customer and higher +customer retention. 25.3% of our customers held four +or more contracts within the Group as of December +31, 2023, and their retention rate was as high as +97.7%, 14.4 pps higher than that of those holding only +one contract. +Integrated Finance +MANAGEMENT DISCUSSION AND ANALYSIS +53 +Ping An Insurance (Group) Company of China, Ltd. +1 contract 2-3 contracts ≥4 contracts +55.64 +59.12 +42.34 +86.11 +81.33 +≥4 +2-3 +83.3% +89.5% +97.7% +Contracts per +customer +Customer retention rate +For the twelve months ended December 31, 2023 +74.64 +85.85 +83.59 +80.50 +76.64 +Annual Report 2023 +85.77 +As Ping An advances its integrated finance +strategy, retail cross-selling continues to deepen. +Approximately 22.42 million customer migrations +occurred within the Group in 2023. Over 88.01 million +retail customers held multiple contracts with +different subsidiaries of the Group as of December +31, 2023. Contracts per retail customer reached +2.95 as of December 31, 2023. Retail customers. +and contracts per retail customer increased 16.8% +and 10.5% respectively from December 31, 2019 to +December 31, 2023. The new customers are mainly +auto, accident and health insurance policyholders, +credit cardholders, and bank depositors. +(2) Figures may not match the calculation due to rounding. +221.91 +231.57 +226.64 +Unit: million +Retail customers increase steadily year by year +Ping An Insurance (Group) Company of China, Ltd. +198.31 +Annual Report 2023 +52 +(4) Retail customers of separate product lines do not add +up to the total due to the removal of duplicates. +(3) Others include other investments, other loans, and +other insurance products. +(2) Retail banking includes debit and credit cardholders, +with duplicates removed. +Notes: (1) The numbers of insurance companies' customers are +based on holders of in-force policies rather than policy +beneficiaries. +2.2 +2 +December 31, December 31, December 31, December 31, December 31, +2019 +2020 +below RMB100,000, middle-class customers between +RMB100,000 and RMB240,000, and affluent customers +above RMB240,000. HNWIs have personal assets of +RMB10 million or more. +1.91 +Mass +22.6% +Ping An's retail customer structure +Unit: contract per customer +2.46 +Middle-class +33.5% +3.79 +Affluent +43.8% +21.16 +HNWIS +0.1% +Retail customer structure and contracts per +customer +2023 +2022 +2021 +2. Contracts per customer +83.94 +87.16 +December 31, December 31, December 31, +68.0 +9,972 +Insurance +Ping An Health +45.9 +7,567 +Note: Premium income refers to original premium income. +short-term insurance +Ping An P&C +(in RMB million) +12.7 +38,463 +Channel contribution in 2023 +Amount Percentage (%) +21.6 +Ping An Annuity's +Ping An's customers increase continuously; in +particular, the growth in middle-class and above +customers is faster than the Group average, and +will boost customer value continuously. Leveraging +unique integrated finance advantages, Ping An will +offer diverse products and services to meet the +demands of different customer segments. +Going forward, Ping An will remain customer- +centric and strengthen technological capabilities to +drive product innovation and service enhancement, +improve customer experience, and create value for +retail customers continuously. +Ping An Insurance (Group) Company of China, Ltd. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Secondly, Ping An's healthcare and elderlycare +ecosystem generates revenue by offering +employee health management programs to +corporate clients via integration with employee +benefit products of Ping An P&C, Ping An +Annuity, and Ping An Health Insurance; and +Firstly, Ping An's healthcare and elderlycare +ecosystem generates revenue as the Group's +internal service provider by empowering retail +financial customers of the Group's member +companies including Ping An Life and Ping An +Bank; +medical resources supply. Ping An's healthcare and +elderlycare ecosystem builds its service moat on +the following three fronts, developing the Chinese +"managed care model" by seamlessly combining +differentiated healthcare and elderly care services +with financial businesses in which Ping An acts as a +payer to create unique business models: +China's per capita health expenditure(1) is over +RMB5,000 (versus Japan's approximately RMB30,000 +and Singapore's approximately RMB24,000), +indicating huge room for growth. In addition, +China's elderly population (2) exceeded 200 million in +2022 (and is forecast to be over 300 million by 2035), +larger than Japan's approximately 37 million and +Singapore's approximately 0.85 million, indicating +significant room for the development of China's +Ping An has developed its healthcare and elderlycare +ecosystem for over ten years, covering business +lines including insurance, healthcare, investment and +technology. Ping An implements the healthcare and +elderly care ecosystem strategy through coordinated +operations of companies including Ping An Life, +Ping An P&C, Ping An Annuity, Ping An Health +Insurance, and Ping An Health (stock short name: PA +GOODDOCTOR). +"HEALTHCARE AND ELDERLYCARE ECOSYSTEM" +STRATEGY +Ping An's healthcare and elderlycare ecosystem is creating both +standalone direct value and also significant indirect value by empowering +our core financial businesses through differentiated "Product + Service" +offerings. Nearly 64% of Ping An's 232 million retail customers used +services from the healthcare and elderlycare ecosystem as of December +31, 2023. They held approximately 3.37 contracts and RMB55,900 in AUM per +capita, 1.6 times and 3.5 times those held by non-users of these services +respectively. +Over the past decade, Ping An has been building a healthcare and +elderlycare ecosystem in China with increasingly significant differential +advantages including online, in-store and home-delivery service +capabilities, wide coverage of hundreds of healthcare and elderlycare +service resources, and access to high-quality proprietary resources. This +is very important for quality assurance purposes. Ping An had about 50,000 +in-house doctors and contracted external doctors as of December 31, +2023. Moreover, Ping An partnered with over 36,000 hospitals (including +all top 100 hospitals and 3A hospitals in China), over 100,000 healthcare +management institutions and approximately 230,000 pharmacies as of +December 31, 2023. +Ping An has launched an innovative Chinese "managed care model" +by seamlessly combining its online/offline healthcare and elderly care +ecosystem with financial businesses in which Ping An acts as a payer, +leveraging its over ten years of operational and management experience in +insurance and healthcare industries. +Healthcare and Elderlycare as a New +Driver of Value Growth +56 +MANAGEMENT DISCUSSION AND ANALYSIS +55 +21.2 +58.3 +36.9 +Integrated finance's +contribution percentage +in 2023 (%) +45.02 +2-5 years +68.9 +159.47 +5 or more years +Proportion (%) +Number of +customers +(in million) +December 31, 2023 +Proportion of customers by years with Ping An +Over 159 million or 68.9% of our customers have +been with the Group for five or more years as of +December 31, 2023, showing high customer retention. +Note: Figures may not match the calculation due to rounding. +December 31, +2023 +December 31, +2022 +2021 +2020 +2019 +19.4 +226.64 +Less than 2 years +11.7 +Newly acquired customers +Net increase in retail AUM +Value of auto loans granted +New credit cards issued +Bank's retail business +Integrated finance's contributions to Ping An +Premium income from cross-selling by Ping An +Life's agents +Cross-selling between the Company's insurance +businesses steadily deepened. Ping An Health +Insurance's premium income from cross-selling by +Ping An Life's agents rose 13.2% year on year in 2023. +Integrated finance continued to make contributions +to the Company's insurance businesses and Ping An +Bank's retail business in 2023. +3. Profit per customer +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +54 +Note: Figures may not match the calculation due to rounding. +100.0 +231.57 +The Group +27.07 +231.57 +213.44 +5.3 +Strong online-merge-offline channel networks: +Offline, Ping An has over 1.3 million sales +service agents for property & casualty +insurance, life insurance and other businesses, +and over 7,000 outlets for life insurance, +property & casualty insurance, banking and +other businesses, covering all provinces +and cities across China. Online, Ping An has +developed apps including Ping An Jin Guan +Jia, Ping An Pocket Bank, Ping An Auto Owner, +and Ping An Health to provide customers with +convenient services and premium products. +largest life insurer in China by premium income. +Ping An P&C is the second largest property and +casualty insurer in China by premium income. +Ping An Asset Management is the second +largest insurance asset manager in China by +AUM. Ping An Bank ranks firmly among top +joint-stock commercial banks in China by a +combination of assets, net profit and so on. +An industry leader focusing on Chinese markets +and core financial businesses: Ping An focuses +on the Chinese mainland in retail integrated +financial business. Ping An Life is the second +An integrated financial services group with +a full suite of financial business licenses, +extensive presence and strong synergies: Ping +An is an integrated financial services group +with a full suite of financial business licenses +and a robust shareholding structure. The +Group has multiple core member companies in +sectors including insurance, banking, and asset +management. Ping An has developed into a +leading company that can provide customers +with comprehensive financial services in China. +• +Ping An's Unique Integrated Finance Advantages +Ping An has unique advantages in implementing the +retail integrated finance model: +Robust ecosystem-based service capabilities: +The coupling of Ping An's breadth of business +with its powerful online ecosystems enables the +Group to provide diverse products and services +in a full range of healthcare and elderlycare +scenarios. 31.5% of the Group's new retail +customers were acquired from its healthcare +and elderly care ecosystem in 2023. Retail +customers who used services from the Group's +healthcare and elderlycare ecosystem held +approximately 3.37 contracts and RMB55,900 in +AUM per capita, 1.6 times and 3.5 times those +held by non-users of these services respectively +as of December 31, 2023. +Note: (1) Retail customers refer to retail customers holding +valid financial products with the Group's core financial +companies. +THE INTEGRATED FINANCE STRATEGY +Contracts per retail customer reached 2.95. Over 88.01 million retail +customers held multiple contracts with different subsidiaries. +The Group's retail customers increased 2.2% from the beginning of 2023 +to 232 million as of December 31, 2023; 25.3% of them held four or more +contracts within the Group, with a retention rate of 97.7%. +Integrated finance brings higher operational efficiency to Ping An, +reflected especially by lower customer acquisition cost, lower +management and service costs, and higher customer retention rates. +Integrated Finance +Ping An Insurance (Group) Company of China, Ltd. 47 +Ping An's integrated finance strategy is focused on +deepening engagement with retail customers (1) and +developing customer groups under a customer- +centric business philosophy. In retail business, +Ping An leverages its ecosystems to build a brand +of heartwarming financial services by providing +"worry-free, time-saving, and money-saving" one- +stop integrated finance solutions. +48 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +New customers +Retail customers +Ping An's retail operating profit is driven by the number of retail customers, contracts per customer, and +profit per customer. The number of retail customers stood at 232 million as of December 31, 2023, with +2.95 contracts per customer. Operating profit per customer amounted to RMB497.64 in 2023. The three +numbers were under pressure in 2023 due to macroeconomic challenges, declining consumer willingness to +consume and investment, and heightening credit risk. However, markets are expected to recover further +as macroeconomic control intensifies. Ping An has full confidence in the future, firmly optimistic about the +positive long-term fundamentals of China's economy and the huge potential of domestic markets. Ping An +will continue to advance its integrated finance strategy to meet customer needs, unlock value from existing +customers, and create value steadily. +Group Operating Profit Growth Drivers +Integrated Finance +49 +Ping An Insurance (Group) Company of China, Ltd. +Benefits to shareholders. Integrated finance +improves operational efficiency. This is shown by +three metrics: 1) lower customer acquisition cost +of integrated finance channels than that of external +channels due to shorter customer acquisition paths +and lower friction cost; 2) lower management +and service costs as Ping An has a world-leading +integrated operations center which is the largest +in Asia, has built an integrated intelligent services +system via back-office integration, rule management +and tool empowerment, and improves quality and +efficiency continuously; and 3) stronger customer +retention as the retention rate of customers holding +four or more contracts within the Group is as high +as 97.7%. +Benefits to customers. Being customer needs- +oriented, Ping An adheres to the “worry-free, +time-saving, and money-saving" value proposition, +providing comprehensive asset allocation and one- +stop services. Ping An provides worry-free services +for customers through professional advisers, who +simplify complex concerns, popularize professional +matters, and facilitate tedious issues. Ping An helps +customers save time with one-stop services-based +integrated accounts, which combine information +from multiple accounts of a customer, enabling one- +stop allocation to multiple products and one-click +access to multiple services. Ping An helps customers +save money by customizing superior protection +and allocation, achieving asset preservation and +appreciation via professional services, realizing +flexible redemption via connection of loyalty points +and benefits, avoiding unnecessary expenditures, +and meeting more potential needs of customers. +and Shareholders +Integrated Finance Brings Benefits to Customers +Highly synergistic organizational culture: The +"One Ping An" culture centering on value +maximization allows member companies to +cooperate closely in various businesses under +the common goal of boosting customer value +and the philosophy of "one customer, multiple +products, and one-stop services." Ping An +unifies and coordinates its management +culture in customer development, risk +management, investment operations, back- +office centralization and operations, consumer +rights protection, brand management, and the +value system. This enables close cooperation +and resource saving among businesses, driving +growth in the Group's customer base, contracts +per customer and profit per customer as well +as value enhancement. +The Group +MANAGEMENT DISCUSSION AND ANALYSIS +Annual Report 2023 +Annual Report 2023 +(2) Net profit refers to non-GAAP adjusted net income +attributable to Autohome Inc. +Notes: (1) The number of mobile daily active users is from Quest +Mobile. +(0.4) +(323) +(24.7) +(9.7) +1,671 +1,509 +6,205 +4,674 +Change +(%) +2022 +2023 +Net loss (1) +Gross profit +Revenue +(in RMB million) +In respect of customer acquisition capabilities, +Ping An Health seeks customers from payers +by maintaining in-depth collaboration with +the Group's core financial businesses and +leveraging Ping An Health's own channels. +Regarding integrated finance channels, Ping An +Health maintains in-depth collaboration with +the Group's core financial businesses through +"product integration, central procurement of +benefits, and value-added services." Moreover, +Ping An Health works to acquire large and +medium-sized corporate clients. In this way, +Ping An Health provides full-lifecycle healthcare +and elderly care services for retail financial +users and corporate clients' employees. Ping +An Health cumulatively served over 1,500 +enterprises as of December 31, 2023. +MANAGEMENT DISCUSSION AND ANALYSIS +(636) +Unit: million +(49.3) +(2) Ping An Health changed the measurement of "health +membership program" contracts in accordance +with applicable accounting standards in 2023, and +retrospectively adjusted relevant data for 2022. +2,168 +3.5 +6,941 +7,184 +2,160 +(%) +2022 +2023 +Change +Revenue +Net profit (2) +(in RMB million) +In a complex and volatile market environment, +China's passenger car sales resumed growth driven +by NEV sales in 2023, showing huge development +potential and market space. Autohome not only +provides NEV makers with traditional services +including media and leads generation, but integrates +different business models to upgrade NEV +marketing practices, providing partners with new +retail services through Autohome Energy Space. +The expansion of Autohome Energy Space, which +now has a presence in 20 cities across the country +to help partners boost sales, helps Autohome build +brand awareness among users. Autohome's NEV +business revenue continued to grow faster than +broader industry sales in 2023. +in digitization and new energy vehicle ("NEV") +marketing to seize development opportunities in the +auto industry. In respect of digitization, Autohome +enables the digital transformation of automakers +and dealers in comprehensive marketing by +upgrading the data product matrix and diversifying +application scenarios for Al and large language +models. In this way, Autohome maintained double- +digit growth in data product revenue in 2023. +Autohome continuously makes breakthroughs +Autohome (NYSE: ATHM; SEHK: 02518.HK), the +leading online destination for automobile consumers +in China, is committed to developing a smart auto +ecosystem centered on data and technology. +Within this ecosystem, Autohome provides auto +consumers with diverse products and services +across the full auto lifecycle. Autohome's mobile +daily active users (1) increased 25.4% year on year +to 68.19 million in December 2023. In addition, +Autohome continuously upgrades its "ecosystem +strategy," providing comprehensive services for +consumers, automakers, and various players in +the auto ecosystem. Autohome's revenue and net +profit reached RMB7,184 million and RMB2,160 million +respectively in 2023. +Autohome +Notes: (1) Net loss refers to net loss attributable to Ping An +Health's shareholders of the parent company. +Unit: million +Strong technology platform capabilities: +Ping An advances comprehensive digital +transformation, and employs technologies +to improve the quality, efficiency, and risk +management of its financial businesses. +Premiums from self-service insurance renewal +enabled by smart guidance increased by 13% +year on year to RMB300.3 billion in 2023. Ping +An has a world-leading integrated operations +center which is the largest in Asia. Al service +representatives recorded a customer service +volume of approximately 2.22 billion times. +Claims savings from smart risk identification +increased by 16.0% year on year to RMB10.82 +billion in 2023. Leveraging the technological +strength of integrated finance, Ping An +continuously enhances the capability and +efficiency of cross-selling to meet customer +needs for migration within the Group. +232 +December 31, 2023 +(in million) +Retail customer mix by product line +December 31, December 31, +2023 +Ping An's retail customers reached approximately +232 million as of December 31, 2023, up 2.2% from the +beginning of 2023. The Group's diverse integrated +finance products and channels continued to support +the expansion of its customer base. The number of +new customers totaled 29.20 million in 2023. +1. Number of retail customers +Profit Drivers of Retail Integrated Finance +The continuously expanding retail customer base, +steadily increasing contracts per customer, and +robust product profitability have become drivers of +Ping An's sustained retail business growth. +2022 +An intelligent marketing services platform. The +Group's member companies coordinate the +themes and launches of seasonal marketing +campaigns based on the pace of business +development to drive customer migration +and product sales. Events including "Ping An +January 8 Marketing Campaign," "Ping An 35th +Anniversary Customer Appreciation Campaign," +"August Pet Festival" and "September 9 +Health Festival" brought RMB3.8 trillion in +total transaction volume in 2023, effectively +empowering member companies to drive +business growth. +Integrated Finance +MANAGEMENT DISCUSSION AND ANALYSIS +51 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Products. Ping An has established an evaluation +system which drives member companies to +upgrade their flagship products and services +to deliver "worry-free, time-saving, and money- +saving" experience. Ping An Group joined +hands with external authoritative consulting +agencies to release the first Evaluation Report +on Ping An Group's Capabilities of "Worry-free, +Time-saving, and Money-saving" Services in +2023. The report offers a panorama of cutting- +edge trends in integrated finance, healthcare +and elderly care based on benchmarking and +research, facilitating product upgrades. For +instance, Ping An launched innovative products +including "insurance trust + elderlycare" to +meet personalized customer needs, effectively +boosting AUM and empowering agents. New +insurance trusts grew 22.3% year on year to +RMB50,684 million in 2023, contributing RMB4,897 +million and RMB1,466 million to Ping An Life's +FYP and NBV respectively. +Benefits. Ping An accelerates the development +of its healthcare and elderlycare ecosystems, +and enhances its capabilities of "worry-free, +time-saving, and money-saving" services. Ping +An empowers business development with +various healthcare and elderlycare benefits, +effectively boosting Ping An Bank's AUM and +intermediary business revenue and Ping An +Life's policy conversion. For instance, Ping An +Bank worked with Ping An Health and Ping An +Healthcare Diagnostics Center to invite wealth +management customers to high-end checkups, +successfully developing family-based pension +asset allocation and one-stop services. In close +collaboration with Ping An Health, Ping An +Life launched services including five highlights, +namely unique checkups, blood sugar control, +online consultation, outpatient appointment +assistance and accompanying consultation, and +critical illness management. In this way, Ping +An provides customers with "worry-free, time- +saving, and money-saving" one-stop value- +added healthcare and elderly care benefits, with +an overall satisfaction degree of 99%. Ping An +Life provided health management services to +over 20 million customers in 2023. +Change (%) +59.28 +62.01 +78.22 +82.40 +Others(3) +(3.0) +50.72 +49.20 +Securities, funds and trusts +1.9 +123.08 +125.43 +Retail banking (2) +4.7 +59.88 +62.71 +(4.4) +Data. Ping An further strengthened personal +information protection and consumer +rights protection under a customer-centric +philosophy. Moreover, Ping An enhanced +comprehensive digital development in a strictly +compliant manner. By continuously improving +customer profiling and precisely understanding +customer needs, Ping An provides customers +with the most suitable products and services +according to product and channel profiles. +In this way, Ping An continuously enhances +demand-driven financial products and services +to optimize customer experience. +Accounts. Remaining customer-centric, Ping +An combines information of customer demands +for different businesses within the Group +in integrated accounts to provide efficient, +suitable one-stop financial services and deliver +the best "worry-free, time-saving, and money- +saving" experience. Integrated accounts, as +a universal login system for customers to +log in to Ping An's online platforms, facilitate +consistent brand perception and improve +our capabilities of acquiring customers +and retaining customers, funds and assets. +Moreover, the integrated account system, +covering group-wide loyalty points and +benefits, can provide customers with a wider +choice of benefits and further boost customer +retention. +Life insurance (1) +Auto insurance (1) +In retail business, Ping An adopts the model of "one +customer, multiple products, and one-stop services," +leveraging technology and compliant data analytics +to gain precise insights into customer needs. Ping +An builds a brand of heartwarming financial services +by meeting customer needs and delivering "worry- +free, time-saving, and money-saving" ultimate +customer experience via one-stop, multi-channel +integrated finance solutions. Moreover, Ping An +matches products with scenarios, and empowers +business growth through financial integrated +accounts by leveraging data, products, benefits and +an intelligent marketing services platform. +customer +Contracts per +131,346 +2022 +115,239 -12.3% +2023 +Unit: RMB million +29.70 +2022 +227 +December 31, 2022 +Retail operating +profit +• +2023 ++2.2% +Unit: contract per customer +2.95 -0.8% +29.20 -1.7% +December 31, 2023 +Operating profit +per customer +Retail Integrated Finance Strategy +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +50 +Notes: (1) The above operating profits are operating profits attributable to shareholders of the parent company. +(2) Figures may not match the calculation due to rounding. +579.54 +RETAIL INTEGRATED FINANCE +Product profitability +497.64 -14.1% +2023 +Unit: RMB per customer +2.97 +December 31, 2022 +2022 +MANAGEMENT DISCUSSION AND ANALYSIS +66 +Analysis of +of +Embedded Value +(in RMB million) +Dividends received +Dividends paid +Note +42,717 +Dividends upstreamed from Ping An Life to the +Company +(44,002) +(2,486) +Other business closing ANA +65 +Dividends paid by the Company to shareholders +Long-term Service Plan and Key Employee Share +Purchase Plan, as well as the offset effect for the +amortization during the Reporting Period +2023 +Ping An Insurance (Group) Company of China, Ltd. +12,919 +562,923 +559,152 +Operating profit of other business +Non-operating profit of other business +(76,604) Adjustments of EV investment return assumption, +risk discount rate, etc. +Change in market value adjustment of free surplus +during the Reporting Period +(29,060) Lower than assumed investment return +(42,717) Dividends upstreamed from Ping An Life to the +Company +Annual Report 2023 +(1,521) L&H's Long-term Service Plan and Key Employee +Share Purchase Plan, as well as the offset effect +for the amortization during the Reporting Period +548,977 +149 +Revaluation gain or loss on the convertible bonds +issued by Lufax Holding to the Company +878 +Market value adjustment and other +variance +Other business closing ANA before +capital changes +830,974 +Closing group EV +The Company has investigated the effect, on the embedded value of the Group, embedded value of the life +and health insurance business and the value of one year's new business, of certain independently varying +assumptions regarding future experience. Specifically, the following changes in assumptions have been +considered: +Closing group EV per share (in RMB) +Other business opening ANA +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +A 10% decrease in the fair value of equity assets +A 5% increase in the policyholders' dividend payout ratio +A 10% increase in maintenance expenses +A 10% increase in policy discontinuance rates +A 10% increase in mortality, morbidity and accident rates +A 50 bps increase or decrease in risk discount rate +A 50 bps increase or decrease in investment return +Assumptions and model used in 2022 +• +• +• +• +• +SENSITIVITY ANALYSIS +76.34 +Note: Figures may not match the calculation due to rounding. +EV operating profit of L&H in 2023 was RMB98,216 million, mainly comprised of the NBV and expected return +on opening EV. +(in RMB million) +L&H EV operating profit +L&H operating ROEV (%) +1,390,126 +[6] +2023 +2022 +98,216 +11.2 +96,074 +11.0 +Note: Figures may not match the calculation due to rounding. +[12]=[6]/[1] +L&H Closing EV +Employee stock ownership plan +Shareholder dividends +Long-run investment return assumption (%) +0.2 pps +11.0 +11.2 +L&H operating ROEV(3) (%) +N/A +N/A +31,080 +4.5 +L&H value of one year's new business after cost of capital +(NBV) (2) +N/A +830,974 +L&H EV(2) +36.2 +28,820 +39,262 +L&H value of one year's new business after cost of capital +(NBV) on a like-for-like basis (1) +874,786 +N/A +5.0 +-0.5 pps +Risk discount rate (%) +2022 +December 31, +December 31, +2023 +(in RMB million) +Components of Economic Value +The Standards for Actuarial Practice: Valuation Standard for Embedded Value of Life Insurance (the +"Standards") issued by the China Association of Actuaries became effective in November 2016. The +Company has disclosed the embedded value for 2023 in accordance with the Standards and China Risk +Oriented Solvency System ("C-ROSS"). +The calculation of the analysis of embedded value relies on a number of assumptions with respect to +future experience. Future experience may vary from that assumed in the calculation, and these variations +may be material. The market value of the Company is measured by the value of the Company's shares on +any particular date. In valuing the Company's shares, investors take into account a variety of information +available to them and their own investment criteria. Therefore, these calculated values should not be +construed as a direct reflection of the actual market value. +In accordance with the related provisions of the Rules for the Compilation of Information Disclosures by +the Companies Offering Securities to the Public (No. 4) - Special Provisions on Information Disclosures +by Insurance Companies, the Company has engaged Ernst & Young (China) Advisory Limited to review +the reasonableness of the methodology, assumptions and calculation results of the Company's analysis of +embedded value as of December 31, 2023. +The Company has disclosed information regarding EV in this section in order to provide investors with an +additional tool to understand our economic value and business results. The embedded value represents +the shareholders' adjusted net asset value ("ANA”) plus the value of the Company's in-force life and health +insurance business adjusted for the cost of holding the required capital. The embedded value excludes the +value of future new business. +ANALYSIS OF EMBEDDED VALUE +Analysis of +of +Embedded Value +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. 61 +Annual Report 2023 +(3) Expected return on opening EV is based on a 5% long-run investment return assumption and an 11% risk discount rate. L&H +operating ROEV is 10.6% for 2023 based on the latest assumptions including the return on investment and the risk discount rate. +Notes: (1) L&H EV and NBV for 2023 are based on the end-2022 assumptions and model. +(2) Ping An prudently lowered the L&H EV long-run investment return assumption to 4.5% and the risk discount rate to 9.5% in 2023 +in view of the macroeconomic environment and the long-run trend of interest rates. +-1.5 pps +11.0 +9.5 +930,160 +L&H EV on a like-for-like basis (1) +6.3 +Change (%) +• +Review the embedded value and NBV of the Company as of December 31, 2023; +• +We have reviewed the methodology and assumptions used in preparing the EV and Operating Profit +results, including: +The Company prepared the embedded value and NBV results in accordance with the Standards for +Actuarial Practice: Valuation Standard for Embedded Value of Life Insurance (the "Standards") which was +promulgated by the China Association of Actuaries in November 2016. Our responsibility, as independent +actuaries, is to perform certain review procedures set out in our letter of engagement and, based on these +procedures, conclude whether the embedded value methodology and assumptions are consistent with the +Standards and available market information. +We have reviewed the Analysis of Embedded Value and Operating Profit of Ping An Insurance (Group) +Company of China, Ltd. (the “Company”) as of December 31, 2023. The EV and Operating Profit results +include embedded value, new business value after cost of capital ("NBV"), valuation methodology +and assumptions, first year premium of new business, profit margin of new business, embedded value +movement, sensitivity analysis, operating profit, sources of earnings and contractual service margin related +data as at December 31, 2023. +Ping An Insurance (Group) Company of China, Ltd. +To the directors of +INDEPENDENT ACTUARIES REVIEW OPINION REPORT ON THE ANALYSIS OF EMBEDDED VALUE AND +OPERATING PROFIT DISCLOSURES +On a like-for-like basis, L&H NBV grew 36.2% in 2023. Based on the latest +assumptions including the return on investment and the risk discount rate, +NBV of L&H amounted to RMB31,080 million. +Life and health insurance business EV amounted to RMB830,974 million as +of December 31, 2023. +Analysis of Embedded Value +59 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +In the long run, Ping An Health will continuously +promote its services' penetration of the Group's +retail financial customer base by unlocking synergies +with the core insurance business. Centering on +family doctors, Ping An Health will boost business +by enhancing user retention and conversion +(into paying users) in Ping An's healthcare and +elderlycare ecosystem via active user development. +Moreover, Ping An Health will continuously integrate +premium healthcare and elderlycare resources to +develop its "online, in-store and home-delivered" +service network, increasing cost-effectiveness +via the economies of scale. In this way, Ping An +Health will become a long-term profit center while +empowering the Group's core financial businesses. +Ping An Health provides Ping An Life's policyholders +with access to diverse healthcare and elderlycare +services under the carefully built service brand +of "Ping An Family Doctor." Leveraging such +scenarios, Ping An Health continuously creates +policyholder touchpoints, maintains health records +for policyholders, and tracks and manages +policyholders' health in real time. For instance, +through Ping An Zhen Xiang RUN, Ping An Health +provides Ping An Life's policyholders with services +including five highlights, namely unique checkups, +blood sugar control, online consultation, outpatient +appointment assistance and accompanying +consultation, and critical illness management. By +doing so, Ping An Health delivers one-stop "worry- +free, time-saving, and money-saving" healthcare and +elderly care services. +a financial account. In this way, Ping An Health +continuously empowers the Group's core financial +businesses, strengthens differential advantages of +insurance business, and boosts customer acquisition, +customer retention and customer value. +Under "insurance + service" and other models, Ping +An Health works with Ping An Life to participate in +policyholders' health management by integrating +different healthcare and elderlycare service benefits +into life insurance policies. The "insurance + service" +model gives Ping An's insurance customers access +to "online, in-store, and home-delivered" services in +the healthcare and elderlycare ecosystem. Moreover, +Ping An Health tracks and improves policyholders' +health through in-house family doctors, providing +policyholders with a health account as well as +Review the embedded value movement analysis; +L&H adjusted net asset value (ANA) +• +Employee stock ownership plan +2022/ +December +31, 2022 +2023/ +December +31, 2023 +Liang Yong Hua, Actuary +March 21, 2024 +(in RMB million) +KEY INDICATORS +Ernst & Young (China) Advisory Limited +This report has been prepared for and only for the Board of Directors of the Company in accordance with +our letter of engagement and for no other purpose. We do not accept or assume responsibility for any +other purpose or to any other person whom this report is shown or in whose hands it may come save +where expressly agreed by our prior consent in writing. +We also confirm that the EV and Operating Profit results disclosed in the Analysis of Embedded Value +chapter in the Annual Report 2023 are consistent with the results we reviewed. +The EV and Operating Profit results, in all material aspects, are consistent with the methodology and +assumptions stated in the Analysis of Embedded Value chapter in the Annual Report 2023. +The methodology and assumptions used in preparing the EV results are in compliance with the +Standards and consistent with available market information; +• +• +Based on our review procedures, we have concluded that: +OPINION: +The preparation of the EV results requires assumptions and projections about future economic and financial +situations, many of which are outside the control of the Company. Therefore, actual experience may differ +from these assumptions and projections. +Our review procedures included, but were not limited to, considering whether the methodology and +assumptions of the EV results are consistent with the Standards and available market information, +considering whether the methodology of the operating profit results is consistent with the disclosed +methodology in the Annual Report 2023, validating actuarial models on the basis of sample testing, +and inspecting related documentation. In forming our conclusion, we have relied on the accuracy and +completeness of the audited and unaudited data and information provided by the Company. +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +60 +Review the sensitivity analysis of the embedded value and NBV; and +384,510 +374,080 +Value of in-force insurance business before cost of capital +New Business Value +FYP used to calculate New Business Value +The new business volumes based on the end-2022 assumptions and model measured by first year premium +and its new business value by segment are as follows: +New Business Value +Analysis of Embedded Value +63 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Policyholder dividends have been based on 75% of the interest and mortality surplus for individual +participating business. For group participating business, dividends have been based on 80% of interest +surplus only. +Policyholder dividend +Expense assumptions have been based on the Company's most recent expenses investigation. +Expense assumptions mainly consist of acquisition expense and maintenance expenses assumptions. +The unit maintenance expense was assumed to increase by 2% per annum. +Expense +8. +7. +Policy discontinuance rates have been based on the Company's recent experience studies. The +discontinuance rates are pricing interest rate and product type specific. +Discontinuance +Morbidity rate and accident rate assumptions have been based on the industry table or the Company's +own pricing table. The trend of long-term morbidity deterioration has been taken into consideration. +The loss ratios have been assumed to be within the range of 15% to 100% for short-term accident and +health insurance businesses. +6. +Other incident rates +(in RMB million) +5. +2023 +Change (%) +18,091 +Bancassurance +40.3 +22,932 +32,169 +59.3 +63,100 +100,513 +Agency +36.8 +28,439 +38,900 +50.3 +88,913 +133,662 +Retail business +Change (%) +2022 +2023 +2022 +Ping An's healthcare and elderlycare ecosystem +empowers its core financial businesses through +customer acquisition and retention. Synergies +between integrated finance and the healthcare and +elderlycare ecosystem give Ping An Health and +PKU Healthcare Group access to corporate and +retail customers of Ping An's financial businesses. +Meanwhile, they also give companies including Ping +An Life access to service benefits in the Group's +healthcare and elderlycare ecosystem. Nearly 64% of +Ping An's 232 million retail customers used services +from the healthcare and elderly care ecosystem +as of December 31, 2023. They held approximately +3.37 contracts and RMB55,900 in AUM per capita, 1.6 +times and 3.5 times those held by non-users of these +services respectively. +The experience mortality rates have been based on the China Life Insurance Mortality Table (2010-2013) +and the Company's most recent experience studies. They are tailored to be product specific and future +mortality improvement has been taken into consideration for annuity products. +A 25% average income tax rate has been assumed. The percentage of investment returns that can be +exempted from income tax has been assumed to be 20%. +Value of one year's new business +2022 +2023 +(in RMB million) +Notes: (1) L&H EV as of December 31, 2023 was RMB930,160 million based on the end-2022 assumptions and model. +(2) Figures may not match the calculation due to rounding. +1,423,763 +1,390,126 +Group EV +548,977 +559,152 +Other business ANA +874,786 +830,974 +L&H EV(¹) +(67,673) +(104,128) +568,379 +550,593 +Cost of capital +Cost of capital +Mortality +Value of one year's new business after cost of capital(1) +34,486 +(5,666) +Taxation +For non-investment-linked insurance funds, the future annual investment return is assumed to be +4.5%. For investment-linked funds, future investment returns have been assumed to be slightly higher +than the above non-investment-linked fund investment returns assumption. These returns have +been derived by consideration of the current capital market conditions, the Company's current and +expected future asset allocations and associated investment returns for a range of major asset classes. +Investment return +The discount rate for calculating the value of in-force and the value of new business of the life and +health insurance business is assumed to be 9.5%. +4. +3. +2. +1. Risk discount rate +The assumptions used in the embedded value calculation as at December 31, 2023 have been made on a +"going concern" basis, assuming continuation of the economic and legal environment currently prevailing in +China. The calculation is in line with the Standards and capital requirement under C-ROSS. Certain portfolio +assumptions are based on the Company's own recent experience as well as considering the more general +China market and other life insurance markets' experience. The principal bases and assumptions used in the +calculation are described below: +Key Assumptions +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +62 +The adjusted net asset value of the life and health insurance business is based on the shareholders' net +asset value of the relevant life and health insurance business of the Company as measured in compliance +with the Standards. This shareholders' net asset value is calculated based on the shareholders' net asset +value as measured in accordance with China Accounting Standards (CAS) and adjusted for relevant +differences including reserves. The adjusted net asset value of other business is based on the shareholders' +net asset value of the relevant business of the Company in accordance with CAS. The relevant life and +health insurance business includes business conducted through Ping An Life, Ping An Annuity and Ping An +Health Insurance. The values placed on certain assets have been adjusted to the market values. +(2) Figures may not match the calculation due to rounding. +Notes: (1) Value of one year's new business after cost of capital for 2023 was RMB39,262 million based on the end-2022 assumptions and +model. +28,820 +31,080 +37,614 +(6,534) +users. +Review the operating profit of the Company, source of earnings and contractual service margin related +data of L&H. +MANAGEMENT DISCUSSION AND ANALYSIS +Fourth quarter of 2023 +POSITIVE RESULTS FROM A PROPRIETARY +"HEALTHCARE AND ELDERLYCARE ECOSYSTEM" +Ping An's proprietary healthcare and elderlycare +ecosystem provides customers with excellent, +efficient service experience. Ping An has built up +a strong reputation by providing excellent, efficient +and convenient services through the healthcare +and elderly care ecosystem, enhancing its brand +image by word of mouth. For instance, Ping An +Heath has established an online consultation and +treatment platform which covers nine medical +specialties including dermatology, pediatrics and +traditional Chinese medicine. Patients can see a +doctor remotely on a 24/7 basis and get responses +within 60 seconds by means of images, texts, +speeches, videos and so on, without a need to +queue offline. For difficult and complicated diseases, +remote consultations can be conducted. Moreover, +Ping An Health helps users prevent diseases by +maintaining health records for them and carrying +out regular clinical follow-ups. There has been +no major healthcare incident since the online +specialty consultation and treatment platform was +established, with five-star reviews from over 98% of +21,020 +23.1 +Year of 2023 +31,080 +165,784 +18.7 +19.8 +Note: Figures may not match the calculation due to rounding. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +Embedded Value Movement +The table below shows how the Company's embedded value changed from the opening balance of +RMB1,423,763 million as of December 31, 2022 to the closing balance of RMB1,390,126 million as of December +31, 2023. +(in RMB million) +2023 +Note +L&H Opening EV +64 +30,863 +6,105 +Third quarter of 2023 +23.7 +24.1 +32.9 +30.1 +Notes: (1) ANP (annualized new premium) is calculated as the sum of 100 percent of annualized first year premiums and 10 percent of +single premiums. +(2) Figures may not match the calculation due to rounding. +Quarterly NBV based on the end-2023 assumptions and model is as follows: +(in RMB million) +NBV +FYP used to +calculate NBV +NBV +margin (%) +First quarter of 2023 +10,682 +65,514 +16.3 +Second quarter of 2023 +9,430 +48,387 +19.5 +[1] +874,786 +Expected return on opening EV +[2] +[4] +changes +Operating variances and others +[5] +4,442 +L&H EV operating profit +[6]=[2+...+5] +98,216 +Economic assumptions changes +[7] +Market value adjustment +[8] +7,875 +Investment return variance +[9] +Non-operating one-off item and others [10] +L&H EV profit +[11]=[6+...+10] +426 +Operating assumptions and model +Total +with in-force +(10,049) Mainly due to adjustments of fund of insurance +guarantee assumptions and lapse rate based on +experience +68,218 +Including: Unwinding of in-force +54,216 +In-force unwind at the 11% risk discount rate +value +ANA return +NBV post-risk diversification benefits +Including: NBV pre-risk diversified +Diversification effects +within new business +14,002 +[3] +35,605 +31,080 +2,767 +1,758 +Reported NBV based on a cost of capital calculated +at policy level +Diversification within new business lowers cost of +capital +Diversification between new business and in-force +lowers cost of capital +Diversification effects +1.7 +4,863 +1.2 +Payers: +"HEALTHCARE AND ELDERLYCARE ECOSYSTEM" +PROGRESS +As an online flagship platform of the Group's +healthcare and elderlycare ecosystem and a bridge +between payers and providers in the healthcare and +elderly care industry chain, Ping An Health helps the +Group's retail and corporate customers seamlessly +navigate online and offline service resources in our +healthcare and elderlycare ecosystem. In addition, +after acquiring PKU Healthcare Group, Ping An will +further optimize its strategies, strengthen its offline +medical resources, and build its proprietary flagship +brand. +(2) Elderly population data on China is from the database +of the National Bureau of Statistics of China and +the Research Report on Aging in China 2022. Elderly +population data on Japan and Singapore is from the +World Bank's database. +Notes: (1) Per capita health expenditure for 2020. Data on China +is derived from computation on the basis of "the total +national health expenditure" in the database of the +National Bureau of Statistics of China. Data on Japan +and Singapore is from the World Bank's database and +estimated in RMB. +Thirdly, Ping An's healthcare and elderlycare +ecosystem generates long-term revenue by +developing an online flagship medical platform +and proprietary healthcare institutions to meet +domestic mid-market and high-end customers’ +healthcare and elderlycare needs. +MANAGEMENT DISCUSSION AND ANALYSIS +10,696 +69.1 +3,643 +2,050 +77.7 +Community Grid, tele and others +15,058 +15,116 +(0.4) +3,087 +3,457 +(10.7) +Ping An made significant progress in both +retail and corporate customer development by +effectively integrating insurance with healthcare and +elderly care services. Ping An's healthcare ecosystem +had over 56,000 paying corporate clients in 2023. +Ping An Health had nearly 40 million paying users +over the past 12 months. Ping An achieved over +RMB140 billion in health insurance premium income +and customers entitled to service benefits in the +healthcare and elderlycare ecosystem accounted for +over 73% of Ping An Life's NBV in 2023. +Group business +"Finance + healthcare": +1.7 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +58 +In addition, Ping An continuously advances +healthtech R&D. Ping An ranked first globally by +the number of healthcare patent applications as of +December 31, 2023. Ping An has one of the world's +largest healthcare databases, enables precise +diagnosis of nearly 5,000 diseases, and proactively +builds a leading remote consultation and treatment +platform. In this way, Ping An effectively supports +sustainable development of the healthcare and +elderlycare ecosystem by building technological +capabilities in a forward-looking manner. +Note: (1) According to Newsweek's World's Best Hospitals List. +In respect of partner networks: Ping An +provides services via an "online, in-store, +and home-delivered" network by integrating +domestic and overseas premium resources +including medical services, health services, +commodities and medicines. Ping An had +about 50,000 in-house doctors and contracted +external doctors in China as of December +31, 2023. Ping An partnered with over 36,000 +hospitals (including all top 100 hospitals +and 3A hospitals), over 100,000 healthcare +management institutions and approximately +230,000 pharmacies (over 37% of all pharmacies, +up by nearly 6,000 from the beginning of 2023) +in China as of December 31, 2023. Moreover, +Ping An launched 580 ten-dimensional home- +based elderly care service items as of December +31, 2023. Overseas, Ping An partnered with over +1,300 healthcare institutions in 33 countries +across the world as of December 31, 2023, +including seven of global top 10 and 56 of global +top 100(1) +comprehensive, full-cycle health services. +In accordance with the CPC Central +Committee's decisions on the Healthy China +initiative, Ping An will explore and establish a +unique, high-quality and efficient healthcare +service system to provide people with +In the future, Ping An will comprehensively +develop its presence in healthcare and +elderly care industries, further integrate PKU +Healthcare Group with Ping An's existing +healthcare ecosystem, and further unlock +synergies between healthcare and insurance. +PKU Healthcare Group will strive to become a +leading medical group in China by promoting +synergistic development of its four business +lines, namely medical, health management, +rehabilitation and digital services. As the +flagship hospital of PKU Healthcare Group, +Peking University International Hospital +develops prestigious national/regional medical +centers, high-end medical centers and a global +medical service integration platform. Moreover, +Peking University International Hospital has +partnered with the world's top hospitals +including Mayo Clinic, Cleveland Clinic and +UCLA Health. +In respect of proprietary flagships: PKU +Healthcare Group's revenue has continued to +grow, driven by its robust operations and faster +development since its takeover by Ping An in +2021. PKU Healthcare Group's revenue reached +approximately RMB5 billion in 2023. Peking +University International Hospital continuously +strengthened discipline development, +streamlined operations management, and +comprehensively improved patient services. +Peking University International Hospital's +revenue exceeded RMB2.1 billion in 2023, up +significantly from its pre-takeover revenue +of RMB1.3 billion in 2020. Annual outpatient +visits exceeded 1.18 million, and the number of +available beds reached 1,200 for the first time +in 2023. Ping An had five general hospitals, one +rehabilitation hospital, one cardiovascular and +cerebrovascular hospital, 17 health management +centers and 10 children's rehabilitation centers +as of December 31, 2023. +Providers: +Healthcare and Elderlycare as a New +Driver of Value Growth +57 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Ping An maintains exclusive health records for +customers, and provides membership-based +healthcare and elderlycare services via family +doctors and elderlycare concierges. Ping An +guides members through an end-to-end "online, +in-store and home-delivered" service network +covering consultation, diagnosis, treatment and +services under Al-enabled 24/7 seconds-level +management. +Membership manager: +Ping An prioritizes the development of +"insurance + home-based elderlycare" and +"insurance + high-end elderlycare" products, +providing convenient, premium elderly care +services up to international standards for +middle- and high-income and ultra-high-net- +worth customers. Customers entitled to home- +based elderly care services increased by 60,000 +from the beginning of 2023 to over 80,000 as of +December 31, 2023. +"Finance + elderlycare services": +For mid-market and high-end retail customers, +Ping An provides "heartwarming services" +by focusing on "insurance + health" products +and exploring “insurance + healthcare" +products. Since its launch in 2021, Ping An +Zhen Xiang RUN has been upgraded on the +basis of interactive health management via +the introduction of 18 service items including +five highlights, namely unique checkups, blood +sugar control, online consultation, outpatient +appointment assistance and accompanying +consultation, and critical illness management. +Over 20 million customers of Ping An Life used +services from the healthcare and elderlycare +ecosystem in 2023. Notably, about 76% of +Ping An Life's newly-enrolled customers +used health management services in 2023. +The chronic disease prevention and control +function has served approximately 1.50 million +users as of December 31, 2023, with a quarterly +outcome within-range rate of 80% and a service +satisfaction degree of 99%. +32,122 +For large and medium-sized corporate clients, +Ping An provides employee health management +programs featuring comprehensive benefits, +premium services and high cost-effectiveness +via "commercial insurance + healthcare fund ++ healthcare service" products. Over 56,000 +corporate clients and their nearly 26 million +employees were served in 2023. +5.6 +39.6 +38.5 +Agency +32.0 +36.3 +45.3 +45.9 +Bancassurance +19.2 +28.6 +22.7 +Community Grid, tele and others +20.5 +22.9 +20.6 +23.0 +Group business +1.1 +30,423 +32.0 +29.1 +20.1 +2022 +362 +Retail business +380 +(4.7) +Total +165,784 +38.9 +39,262 +28,820 +36.2 +119,336 +Notes: (1) Community Grid, tele and others include Community Grid, telemarketing and Ping An Health Insurance's retail business. +(2) The differences between FYP used to calculate NBV and FYP disclosed in Management Discussion and Analysis ("MD&A") are +explained in the appendix. +(3) Figures may not match the calculation due to rounding. +The NBV margin based on the end-2022 assumptions and model by segment is as follows: +By FYP (%) +By ANP (%) +2023 +2022 +2023 +51.4 +repurchases, %) +on net profit +attributable to +shareholders of the +parent company +(inclusive of share +Cash dividend +payout ratio based +28.1 +40,063 +37,340 +28.7 +994 +53.6 +5,001 +46.3 +Ping An Group's solvency margin ratios were significantly above the regulatory requirements as of +December 31, 2023. Stable solvency margin ratios ensure that the Company meets capital requirements +specified by external institutions including regulators and rating agencies, and support the Company in +developing business and continuously creating value for shareholders. +28.3 +Notes: (1) For 2022, the cash dividend payout ratio based on restated operating profit attributable to shareholders of the parent company +was 29.8%, and the cash dividend payout ratio based on restated net profit attributable to shareholders of the parent company +(inclusive of share repurchases) was 40.5%. +(2) Cash dividend per share includes the interim dividend and final dividend for the year. Pursuant to the Shanghai Stock +Exchange's Guidelines for Self-regulation of Listed Companies No.7 - Repurchase of Shares promulgated by the SSE, the +Company's A shares in the Company's repurchased securities account are not entitled to dividend distribution. +(3) Except for the 2023 final dividend pending approval at the 2023 Annual General Meeting, profit distributions for other years +were completed in relevant years. +CAPITAL ALLOCATION +When investing in subsidiaries, the Company strictly abides by laws, regulations, regulatory requirements +and its internal decision-making procedures. In respect of capital allocation, the Company prioritizes +supporting strategic development, ensuring steady growth in core financial businesses, and boosting +capital efficiency. The Company invests its capital prudentially, encourages capital-light operations, and +constantly optimizes returns on invested capital and asset-liability structures. +GROUP SOLVENCY MARGIN +(in RMB million) +Actual capital +19.2 +Core capital +28.7 +2.05 +Cash dividend +2.20 +2022 +Minimum capital +2021 +2020 +2019 +per share +(in RMB) +Growth of cash +dividend per share +(%) +Cash dividend +payout ratio based +on operating profit +Cash dividend +attributable to +amount shareholders of the +(in RMB million) parent company (%) +Share +repurchase +amount +(in RMB million) +2.43 +7.3 +0.4 +37.3 +2.42 +1.7 +43,820 +29.5 +1,101 +2.38 +8.2 +43,136 +29.2 +3,900 +44,002 +December 31, +(in RMB million) +2023 +194.7% +207.8% +50 bps decline in current interest +rates +156.8% +95.2% +171.1% +203.3% +182.0% +209.5% +10% decrease in fair value of equity +assets +155.0% +94.9% +167.3% +203.9% +187.7% +205.9% +LIQUIDITY RISK MANAGEMENT +Liquidity risk refers to the risk of the Company being unable to obtain sufficient cash in time, or being +unable to obtain sufficient cash in time at a reasonable cost, to repay debts that have become due or fulfill +other payment obligations. +In accordance with international and domestic regulatory requirements, the Group has established a +liquidity risk management framework and guiding principles covering risk appetites and tolerance, risk +limits, risk monitoring, stress testing, and emergency management. Member companies have developed +their own management procedures and liquidity risk appetites, risk tolerance, and risk limits in line with +the applicable regulations, industry practices, and features of their business activities. The Group organizes +its member companies to regularly evaluate liquid assets and maturing debts, and use tools including +stress testing of cash flows to identify risks in advance. The Group and its member companies hold +sufficient liquid assets and maintain stable, convenient and diverse sources of financing to ensure that we +have adequate liquidity resources to tackle possible impacts from adverse situations. Moreover, we have +developed comprehensive emergency liquidity plans for effectively handling any significant liquidity risk +events. In addition, the Group effectively prevents the intra-group contagion of liquidity risk with internal +firewalls. +76 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +2023 +208.0% +169.4% +105.0% +160.3% +2022 +1,320,654 +1,714,110 +1,363,413 +1,783,772 +819,568 +823,985 +160.3 +Core solvency margin ratio (%) +Comprehensive solvency margin ratio (%) +208.0 +166.4 +December 31, +217.6 +(2) The minimum regulatory requirements for the core solvency margin ratio and comprehensive solvency margin ratio are 50% +and 100% respectively. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 75 +MANAGEMENT DISCUSSION AND ANALYSIS +Liquidity and Capital Resources +Test results showing the impacts of declines in interest rates and equity assets on solvency margin ratios of +Ping An Group, Ping An Life, and Ping An P&C as at December 31, 2023 are disclosed below: +Core solvency margin ratio +December 31, 2023 +Comprehensive solvency margin ratio +Ping An Group Ping An Life Ping An P&C Ping An Group Ping An Life +Ping An P&C +Base case +Notes: (1) Core solvency margin ratio = core capital / minimum capital. Comprehensive solvency margin ratio = actual capital / minimum +capital. +Sensitivity to key assumptions +Dividend payouts of the parent company are decided by taking account of the Group's operating profit +attributable to shareholders of the parent company. The Company's cash dividends and cash dividend +payout ratios computed on the basis of operating profit attributable to shareholders of the parent +company for the past five years are shown in the table below. Ping An has grown its full-year cash dividend +amount at a 7.0% compound annual growth rate over the past five years. +Annual Report 2023 +CSM release rate (%) +899,273 +843,227 +[3] +CSM release base +80,590 +74,787 +[2] +Release of CSM +others +91,710 +88,587 +[1]=[2]+[5]+[8] +Insurance service result and +2022 Note +2023 +(in RMB million) +Source of Earnings and Contractual Service Margin Analysis of L&H +The breakdown by source of earnings of L&H operating profit is presented below: +Note: Figures may not match the calculation due to rounding. +[4]=[2]/[3] +Change in risk adjustment for [5] +8.9 +6,029 +9.0 +Operating profit before tax +Income tax +21,785 +25,589 +[9] +Investment service result(¹) +5,236 Mainly affected by the +growth of operating +variances such as claim +deviation +others +7,771 +[8] +24,760 +Operating variances and +138,165 +4.3 +4.2 +[7]=[5]/[6] +Risk adjustment release +142,249 +[6] +Opening risk adjustment +non-financial risk +5,884 +rate (%) +10,108 +26,023 +27,592 +The Group(1) +Other businesses and elimination +2.4 +94,937 +97,250 +(20.7) +117,143 +92,836 +9.8 +Note: +222,956 +Technology business +Asset management business +Banking business +5.8 +117,799 +124,647 +Property and casualty insurance business +11.6 +308,946 +244,777 +[10]=[1]+[9] +13,090 +N/A +39,030 +26,696 +39,920 +L&H +Group +Fourth quarter of 2023 +Third quarter of 2023 +First quarter of 2023 +Second quarter of 2023 +(in RMB million) +(1,138) +OPAT attributable to shareholders +of the parent company +Analysis of Embedded Value +MANAGEMENT DISCUSSION AND ANALYSIS +69 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +(1) Excluding changes in fair value of debt investments measured at fair value through other comprehensive income backing life +and health insurance business, as well as accumulated insurance finance expenses for insurance contract liabilities recognized +through other comprehensive income that can be reclassified into profit or loss, except for the part subject to the VFA. +6.6 +860,643 +917,492 +Quarterly OPAT based on the embedded value long-run investment return assumption of 4.5% is as follows: +114,176 +113,495 +[11] +The differences between FYP used to calculate NBV and FYP disclosed in MD&A are explained below. +Appendix +Notes: (1) Excluding changes in the financial risks under the insurance contracts subject to the VFA. +(2) Figures may not match the calculation due to rounding. +Mainly affected by +fluctuations in capital +markets +and prudent adjustments +to noneconomic +assumptions +Mainly affected by policy +withdrawal differences +and downward market +interest rate +Mainly affected by changes +in business structure +818,683 +For the twelve months +768,440 +(74,787) +899,273 +843,227 +2,069 +6,635 +[9]=X%*[8] +[10]=[8]+[9] +[8]=[1]+[2]+[5]+[6]+[7] +Closing CSM +Release of CSM +(80,590) +CSM release base +ended December 31, 2023 +Retail business +71 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +Note: Figures may not match the calculation due to rounding. +(35,154) +200,938 +(48,311) Guaranteed renewal and other short- +term products' renewal premiums +are included in FYP disclosed in +MD&A but not included in FYP used +to calculate value of new business +In compliance with current accounting +standards, group investment +contracts are not included in FYP +disclosed in MD&A, but included in +FYP used to calculate value of new +business due to their contribution to +value of new business +165,784 +Total of L&H +(in RMB million) +13,157 +32,122 +Group business +181,973 +133,662 +Reasons +Difference +in MD&A +FYP disclosed +FYP used to +calculate NBV +18,965 +344,892 +to the VFA +[7] +Contribution from new business [2] +[1] +Opening CSM +2022 Note +2023 +(in RMB million) +As of December 31, 2023, the contractual service margin of life and health insurance business was +RMB768,440 million. The movement of L&H contractual service margin in 2023 is presented below: +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +("New Business CSM") +70 +compared to the +comparative period +109,810 +106,083 +[12]=[10]+[11] +Operating profit after tax +in tax adjustments +Mainly due to differences +(3,685) +(8,092) +Notes: (1) Investment service result is the part of operating investment income that exceeds the required return on reserves. +(2) Figures may not match the calculation due to rounding. +insurance contracts subject +Present value of expected +818,683 +Changes in financial risks of +adjust CSM(1) +27,106 +(42,160) +(46,374) +[6] +Changes in estimates that +25,332 +[5] +Expected interest growth +[3] +(%) +10.1 +[4]=[2]/[3] +New business CSM margin +premiums from new +business sold +315,274 +384,254 +35,122 +38,951 +877,135 +11.1 +Life and health insurance business (1) +Change (%) +2022 +Operating profit attributable to +of the parent company +Operating profit attributable to shareholders +(in RMB million) +2022 +2023 +2022 +2023 +L&H +non-controlling interests (1) +The Group +The Group's operating profit after tax attributable to shareholders of the parent company in 2023 was +RMB117,989 million, down 19.7% year on year, with an operation ROE of 13.2%. L&H operating profit after tax +attributable to shareholders of the parent company was RMB105,070 million, down 3.2% year on year, with an +operation ROE of 32.1%. +(2) The Company lowered the investment return assumption to 4.5% in 2023, and retrospectively adjusted data for the comparative +period as per the adjusted investment return assumption. +Notes: (1) Insurance finance income or expenses of liabilities subject to the VFA match the changes in the fair value of the underlying +items backing such business. Therefore, no adjustment is made when operating metrics are measured. +The impact of one-off material non-operating items and others is the impact of material items that +management considered to be non-operating incomes and expenses. Such impact in 2023 and 2022 +comprised the revaluation gain or loss on the convertible bonds issued by Lufax Holding to the +Company. +Short-term investment variance applies to Life & Health business excluding the part subject to the +VFA. This short-term investment variance is the variance between the actual investment return on +the aforesaid business and the embedded value long-run investment return assumption. Net of the +short-term investment variance, the investment return on the aforesaid Life & Health business is locked +at 4.5% (2) Debt investments at fair value through other comprehensive income backing such business +are measured at cost; +Operating profit is a meaningful business performance evaluation and comparison metric given the long- +term nature of the Company's major life and health insurance business. Ping An defines operating profit +after tax as reported net profit excluding items which are of a short-term, volatile or one-off nature and +others: +Operating Profit of the Group +Analysis of Embedded Value +MANAGEMENT DISCUSSION AND ANALYSIS +Operating profit after tax attributable to shareholders of the parent company +The reconciliation between operating profit and reported net profit is as follows: +67 +Operating profit +146,895 +[3] +Impact of one-off material non-operating +items and others (2) +(34,305) +(32,692) +(34,305) +(32,692) +[2] +Short-term investment variance of L&H (2) +Plus: +117,989 +109,810 +170,966 +141,818 +[1] +1,266 +1,013 +24,071 +23,829 +108,544 +105,070 +106,083 +149 +Ping An Insurance (Group) Company of China, Ltd. +The discount rate used for the measurement of insurance contract liabilities in life and health insurance +business is determined based on observable current market interest rates that reflect the characteristics of +insurance contracts. In order to optimize the match between assets and liabilities, the Company chooses to +classify some debt investments backing the business as debt investments measured at fair value through +other comprehensive income. When measuring operating metrics, we exclude the fair value changes +of debt investments backing life and health insurance business measured at fair value through other +comprehensive income, as well as the financial changes of insurance contract liabilities recognized in other +comprehensive income that may be reclassified subsequently into profit or loss, to reflect the essence +of the Company's asset liability management, except for the relevant part of the business subject to the +VFA. The financial changes in insurance contract liabilities subject to the VFA are matched with the fair +value changes of the underlying assets backing this type of business, so no adjustments are made when +measuring operating metrics. +725,341 +1,284,494 +29,652 +809,667 +1,368,819 +38,600 +936,703 +1,495,855 +39,262 +23,574 +930,160 +31,080 +830,974 +1,390,126 +NBV +L&H EV +Group EV +Investment return increased by 50 bps per annum +Risk discount rate increased by 50 bps per annum +Investment return decreased by 50 bps per annum +Risk discount rate decreased by 50 bps per annum +10% increase in mortality, morbidity and accident rates +Assumptions and model used in 2022 +Base case +1,489,313 +Annual Report 2023 +1,413,383 +32,633 +This section contains the Group Operating Profit and Operating ROE, and Source of Earning and +Contractual Service Margin Analysis of L&H. The Company has engaged Ernst & Young (China) Advisory +Limited to review the reasonableness of the methodology and the calculation results of the Analysis of +Operating Profit for 2023. +ANALYSIS OF OPERATING PROFIT +N/A +810,293 +1,362,293 +31,018 +822,245 +1,381,397 +5% increase in the policyholders' dividend payout ratio +10% decrease in the fair value of equity assets +854,231 +30,863 +1,386,312 +10% increase in maintenance expenses +30,803 +828,707 +1,387,860 +10% increase in policy discontinuance rates +28,453 +803,670 +1,362,822 +827,160 +MANAGEMENT DISCUSSION AND ANALYSIS +(1,844) +[4]=[1+2+3] +Banking business +(1.4) +8.8 +7.4 +Property and casualty insurance business +(5.2) +37.3 +32.1 +Life and health insurance business +11.4 +Change (pps) +2023 +(%) +Operating ROE +Note: Figures may not match the calculation due to rounding. +(19.7) +146,895 +117,989 +The Group +(30.1) +2022 +(5,845) +12.4 +Asset management business +2023 +(in RMB million) +December 31, +December 31, +Operating equity attributable to shareholders of the parent company +(4.7) +17.9 +13.2 +The Group +(1.0) +N/A +N/A +Other businesses and elimination +(3.8) +5.8 +2.0 +Technology business +N/A +2.4 +(19.8) +N/A +Net profit +(4,083) +(65.1) +Annual Report 2023 +68 +(3) Figures may not match the calculation due to rounding. +Notes: (1) Operating profit attributable to non-controlling interests = net profit attributable to non-controlling interests in the +consolidated financial statements - (1 - proportion of shares held by the Company) * the above adjusted items. +(2) The short-term investment variance is based on a long-run investment return assumption of 4.5%, and data for the comparative +period has been retrospectively adjusted as per the adjusted investment return assumption. The short-term investment +variance and impact of one-off material non-operating items and others set out above are net of tax. +1,004 +793 +23,609 +74,501 +72,598 +Ping An Insurance (Group) Company of China, Ltd. +111,008 +23,809 +interests +Net profit attributable to non-controlling +parent company +Net profit attributable to shareholders of the +75,505 +73,391 +134,817 +109,274 +85,665 +Other businesses and elimination +(in RMB million) +Life and health insurance business +5,458 +1,905 +N/A +2,292 +(20,747) +2.1 +26,380 +26,925 +(11.4) +H2023 +10,066 +(3.2) +108,544 +105,070 +Change (%) +2022 +Technology business +Asset management business +Banking business +Property and casualty insurance business +8,918 +Ping An Insurance (Group) Company of China, Ltd. +28,931 +10 years +2019 +Fixed rate of 4.55% +30,000 +Tier 2 capital bonds +Ping An Bank +(If not redeemed) +Next 5 years: 5.64% +10 years +2019 +First 5 years: 4.64% +10,000 +Capital supplementary +bonds +Ping An P&C +2020 +First 5 years: 3.58% +Next 5 years: 4.58% +(If not redeemed) +10 years +20,000 +Ping An Bank +20,000 +10 years +2021 +Fixed rate of 3.69% +30,000 +Tier 2 capital bonds +Ping An Bank +Undated +2020 +First 5 years: 3.85% +Adjusted every 5 years +30,000 +Undated capital bonds +Ping An Bank +Adjusted every 5 years +Undated +First 5 years: 4.10% +Undated capital bonds +Capital supplementary +bonds +Ping An Life +Maturity +11,583,417 +10,354,453 +Change (%) +December 31, +2022 +2023 +December 31, +Total liabilities to total +assets ratio (%) +(in RMB million) +Total assets +Total liabilities +The Group has put in place a robust capital +management and decision-making mechanism. +The Group's subsidiaries put forward their capital +demands based on their own business development +needs. The parent company then submits its +recommendations on the overall capital plan for +the Group, based on the overall situation of the +subsidiaries' business development. The Board +of Directors of the Group then determines a final +capital plan based on the strategic plan of the +Group before allocating capital accordingly. +The Company coordinates and manages its liquidity +and capital resources at the Group level. The +Strategy and Budget Management Committee, +and the Risk Management Executive Committee +under the Group's Executive Committee oversee +these essentials at the Group level. The Treasury +Department of the Group is the execution unit for +liquidity and capital resources management. +The aim of the Group's liquidity management is to +maximize shareholder returns by strictly enforcing +liquidity risk limits, improving the efficiency of fund +utilization, reducing funding costs, and optimizing +the allocation of financial resources and the capital +structure on the premise of security. +OVERVIEW +Ping An plans to pay a final dividend of RMB1.50 per share in cash for 2023. +The full-year cash dividend will be RMB2.43 per share, up 0.4% year on year. +The cash dividend payout ratio based on operating profit attributable to +shareholders of the parent company is 37.3%, with total dividend increasing +for 12 consecutive years. +Free cash of the parent company remained reasonable at RMB37,407 million +as of December 31, 2023. +Ping An's comprehensive solvency margin ratio and core solvency margin +ratio under the C-ROSS Phase II were 208.0% and 160.3% respectively as of +December 31, 2023, both well above regulatory requirements. +Liquidity and Capital Resources +11,009,940 +9,823,944 +5.2 +5.4 +89.4 +89.2 +year +Coupon rate +(in RMB million) +Туре +Issuer +Issuance +Par value +Ping An Securities +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +72 +In accordance with its capital plan, the Group +ensures capital adequacy by issuing capital market +instruments including equity securities, capital +supplementary bonds, tier 2 capital bonds, undated +capital bonds, perpetual subordinated bonds, and +subordinated corporate bonds to raise capital. +Adjustments are made to surplus capital through +dividend distribution or otherwise. +CAPITAL STRUCTURE +Note: Total liabilities to total assets ratio = total liabilities / total +assets. +0.2 pps +The following table shows the balances of capital bonds issued by the Group and main subsidiaries as of +December 31, 2023: +Perpetual subordinated +bonds +2019 +First 5 years: 3.86% +Adjusted every 5 years +(in RMB million) +5,000 +The major free cash outflows were the dividends of RMB44,002 million to shareholders. +Liquidity and Capital Resources +Ping An Insurance (Group) Company of China, Ltd. 73 +Annual Report 2023 +37,407 +Ping An Life +(24,369) +62,820 +42,958 +2023 +Closing balance of free cash +Dividends paid out to shareholders +Others +Dividends from subsidiaries +Opening balance of free cash +(44,002) +(in RMB million) +Ping An Bank +Ping An Asset Management +74 +According to Article 216 of the Articles of Association, the Company shall attach importance to reasonable +investment returns for investors in terms of profit distribution. The profit distribution policy of the +Company shall maintain its continuity and stability. The accumulated profit to be distributed in cash for +the past three years shall not be less than 30% of the average yearly distributable profit realized in the past +three years, provided that the annual distributable profit of the Company (namely the profit after tax of +the Company after covering losses and making contributions to the revenue reserve) is positive in value +and such distributions are in compliance with the prevailing laws and regulations and the requirements +of regulatory authorities for solvency margin ratios. In determining the specific cash dividend payout +ratio, the Company shall consider its profitability, cash flows, solvency position, and operational and +business development needs. The Board of Directors of the Company is responsible for formulating and +implementing a profit distribution proposal in accordance with the Articles of Association. The Board of +Directors will ensure the continuity and stability of the profit distribution policy so that the Group can seize +opportunities for future growth while maintaining financial flexibility. The Board of Directors proposed to +pay a final dividend of RMB1.50 per share (tax inclusive) in cash for 2023. As the Company already paid an +interim cash dividend of RMB0.93 per share (tax inclusive), the full-year cash dividend for 2023 is RMB2.43 +per share (tax inclusive), up 0.4% year on year. +DIVIDEND DISTRIBUTION +62,820 +614 +834 +1,389 +Ping An P&C +1,480 +2,741 +53,672 +2023 +Total +Ping An Securities +Ping An Trust +Ping An Financial Leasing +2,090 +Free cash of the parent company includes bonds, bank deposits and cash equivalents that the parent +company holds. Free cash of the parent company is mainly invested in subsidiaries or used for daily +operations or dividend distribution. Free cash of the parent company remained reasonable at RMB37,407 +million as of December 31, 2023. +The major free cash inflows were the dividends of RMB62,820 million from subsidiaries as detailed below: +3 years +5 years +2022 +3.56% +1,100 +Subordinated corporate +Ping An Securities +bonds +3 years +2022 +3.10% +1,900 +Subordinated corporate +Ping An Securities +FREE CASH OF THE PARENT COMPANY +2021 +bonds +Founder Securities +Undated +1,200 +2023 +3.80% +500 +Subordinated corporate +bonds +Founder Securities +Subordinated corporate +2023 +3.68% +2 years +Subordinated corporate +bonds +Founder Securities +bonds +3 years +2023 +4.10% +1,500 +Optimizing standardized policies, rules and +procedures for credit risk management; +Setting and continuously monitoring credit +risk limits in multiple dimensions including +customers and portfolios to effectively prevent +and control large risk exposures; +Continuously strengthening the risk +management system to standardize the Group's +consolidated credit risk management; and +Strengthening the risk warning and monitoring, +and enhancing post-investment management. +The Group is in strict compliance with the credit +risk management guidelines issued by regulators. +Under the guidance of the Board of Directors and +the senior management, the Group carries out +consolidated analysis, monitoring and management +of the credit risk exposures of lending and +investment businesses at the Group level. On this +basis, the Group establishes and refines credit +risk limits for different companies and business +lines to manage credit risk of large risk exposures +in the Group's consolidated financial statements. +The Group also provides forward-looking insights +into and analysis of potential credit risks and their +impacts on the Group. +In addition, the Group continuously enhances credit +risk management for key sectors including real +estate in light of macroeconomic situations and +sectoral risk trends. While meeting financing needs +of enterprises in various sectors in line with national +macroeconomic policies, the Group strengthens +new business admittance and asset portfolio +management for key areas. By doing so, the Group +continuously optimizes its asset portfolio and +reduces overall portfolio risks. +84 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +MANAGEMENT DISCUSSION AND ANALYSIS +credit risk associated with the banking business, +the Group continuously improved the whole- +process management of credit risks and effectively +enhanced the management of bank credit risks in +line with changes in the financial and economic +situation and macro-control policies as well as the +requirements of regulatory authorities. The Group +implemented the strategy of "strong retail banking, +selective corporate banking, and specialized +interbank business” to continuously optimize the +asset portfolio. The Group strengthened the early +warning management to establish and continuously +improve the automatic early warning system based +on big data, strictly implemented post-lending +management policies, and regularly reviewed +customers' risk profiles and overall asset quality. +Risk management was strengthened in key areas +to prevent the accumulation of credit risk from +large exposures. The disposal of non-performing +assets was enhanced by leveraging the Group's +specialized strengths. For credit risk associated with +the investment business of insurance funds and so +on, the Group assesses the credit status of potential +investment assets and counterparties in line with +internal risk policies and procedures, strictly reviews +the quality of counterparties through means +including credit rating, name lists and admittance +management, chooses counterparties that have +a relatively high credit standing, and adopts a +multi-dimensional approach for setting risk limits +on investment portfolios to manage credit risks. +Moreover, the Company established investment and +financing risk alerting mechanisms, optimized risk +warning and monitoring, screened public opinion for +alert signals, and minimized potential losses from +risk events. +core methodology; +December 31, 2023 +The Group carries out targeted measures to control +credit risk in light of the different characteristics +and risk profiles of businesses including insurance, +banking and investment. For reinsurance credit risk +associated with insurance business, namely, credit +risk which occurs when a reinsurance company is +unable to fulfill its obligations, the Group evaluates +the credit of the reinsurers before entering into +a reinsurance contract, and cooperates with +selected reinsurance companies that have a high +credit standing for mitigating credit risks. For +Continuously improving the credit risk +management mechanism with risk rating as its +Increase/ +(decrease) +in equity +before tax +Credit risk refers to the risk of unexpected +losses caused by the default of any debtors or +counterparties or by the adverse changes in +their credit conditions. The Group is exposed to +credit risks primarily associated with its deposit +arrangements with commercial banks, loans +and advances to customers, bond investments, +investments in debt schemes and debt financial +products, reinsurance arrangements with reinsurers, +policy loans, margin financing, financial guarantees, +loan commitments, and so on. +Low-risk financial assets measured +at amortized cost held by the +Group +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +83 +Risk Management +The sensitivity to foreign exchange risk is +calculated by assuming a simultaneous and uniform +depreciation of 5% against the Renminbi of all +foreign currency-denominated monetary assets +and liabilities, as well as non-monetary assets and +liabilities measured at fair value as illustrated in the +table below: +December 31, 2023 +(in RMB million) +Net exposure to fluctuations in exchange +rates assuming a simultaneous and +uniform depreciation of 5% of all foreign +currency-denominated monetary assets +and liabilities and non-monetary assets +and liabilities measured at fair value +against the Renminbi +(5,334) +If the above currencies appreciate by the same +proportion, the appreciation will have an inverse +effect of the same amount on equity before tax in +the table. +- +Market Risk Real Estate Price Risk +The Group is exposed to real estate price risk +associated with its holding of investment properties. +The Group tracks its exposure to property +investment, monitors the movement of real estate +prices in relevant regions, analyzes the impact of +macro policies and regional economic development +on real estate prices, has engaged independent +valuers for the fair value assessment, and conducts +stress tests on a regular basis. +The fair value of the Group's holding of buildings +under investment properties stood at RMB162,654 +million as of December 31, 2023. +1.3 Credit Risk +The Group manages credit risk through various +control measures, including: +As a percentage of +carrying value +Branding +Department of +member companies +1.4 Operational Risk +The Group has set up a group-level reputation risk +management system to identify and prevent the +reputation risk across the Group, and cope with +negative impacts of reputation events in accordance +with applicable laws, regulations and regulatory +requirements. Measures include establishing and +improving an ex ante evaluation mechanism for +reputation risk, nipping reputation risk triggers +in the bud, developing emergency plans on the +basis of evaluation results, improving the in-the- +process procedures for reputation risk management, +carrying out hierarchical response and whole- +process disposal, conducting ex post reviews and +summarization, and carrying out appraisal and +supervision on the basis of results. The Group +adheres to a reputation risk management philosophy +centering on prevention, and conducts multi-level +and differentiated reputation risk management, +taking risk prevention and control, effective risk +disposal, and image repair as the ultimate standards +for reputation risk management. The Group has put +in place rational, reasonable, timely and efficient risk +prevention, response and disposal mechanisms to +rapidly respond to and efficiently handle reputation +risk events in a coordinated manner so that its +reputation and social image, if damaged, can be +repaired in time. +1.7 Liquidity Risk +For details of the Company's liquidity risk +management, please refer to the section headed +"Liquidity and Capital Resources." +2. Group-level Risks +The Group proactively strengthens risk management +of its member companies, implements applicable +regulatory requirements, and constantly enhances +management of group-level risks including +risk contagion, organizational structure non- +transparency risk, concentration risk, and non- +insurance risk. +2.1 Risk Contagion +Risk contagion refers to a situation where the +risk created by a member company of the Group +spreads to another member company of the Group +by means of related party transactions or other +activities, causing unexpected losses to such other +member company or the Group. +As the Group unlocks synergies in integrated +finance, in order to prevent intra-group risk +contagion, the Group has strengthened management +and coordination across the Group by building +firewalls, managing related party transactions, +outsourcing and integrated financial services, +and centralizing branding, communications and +information disclosure. The management of risk +contagion within the Group has been fully improved. +The Group has built strict firewalls, including legal- +entity firewalls, finance firewalls, treasury firewalls, +information firewalls, and personnel management +firewalls, between the Group and its member +companies and among its member companies to +prevent material risk contagion. +98 +86 +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +The Group formulates its allocation strategies for +assets including foreign exchange assets based +on the Company's risk appetite, risk profiles of +the asset class, and stress test results. Through +measures including limits management and hedging, +the Group keeps foreign exchange risk under +control by continuing to optimize the aggregate +foreign currency assets and liabilities as well as the +structures, enhances overseas asset management, +and regularly analyzes the sensitivity to foreign +exchange risk. +Reputation risk is the risk of the Company's brand +being tarnished or operations of the Group and its +member companies being affected due to negative +comments of stakeholders, the public and media on +the Company arising from behaviors of the Group +and its member companies, behaviors of employees +and agents, and external events. +91.5% +1.6 Reputation Risk +between strategies and the market environment as +well as the Company's capabilities due to ineffective +processes of developing or implementing strategies +or changes in the business environment. +Operational risk refers to the risk of direct or +indirect losses resulting from inadequate or flawed +internal procedures, employees, information +technology systems, and external events. +The Group strictly follows applicable regulations +and its operational risk management strategies. The +Group uses the existing compliance management +and internal control framework as the basis to +integrate domestic and foreign regulators' advanced +standards, methods, and tools for operational risk +management. The Group optimizes the structure +and policies for operational risk management, and +strengthens collaboration and cooperation between +departments. The Group has established daily +monitoring and reporting mechanisms to provide +regular reports to the management on the overall +operational risk situation. Moreover, the Group +develops rules and standards for operational risk +management and strengthens system development +to constantly improve the effectiveness and level of +operational risk management. +The Group manages operational risks primarily +through the following mechanisms and measures: +Establishing and improving a comprehensive +management approach covering the whole +Group to identify, evaluate, monitor, report, +control and mitigate operational risks; +Constantly optimizing the operational risk +policies, frameworks, workflows, systems, +and tools to enhance overall operational risk +management; +Stepping up the use of operational risk +management tools among member companies, +including the Risk and Control Self-Assessment +(RCSA), Key Risk Indicator (KRI), and Loss Data +Collection (LDC); +Pushing forward the operational risk capital +measurement according to regulatory +requirements and management requirements; +and +Promoting a culture of operational risk +management through targeted training. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. +85 +Risk Management +1.5 Strategic Risk +Strategic risks refer to the risks of a mismatch +With a robust strategic risk management framework +and relevant procedures, the Group studies +macroeconomic conditions in China and abroad, +impacts of the regulatory landscape, and market +competition dynamics to conduct thorough +evaluation and research of the Group's general +strategies and development plans. The Group +coordinates and regularly formulates its general +strategies and annual business plans, sets out +strategic priorities for the Group and its member +companies, and ensures not only the consistency +between member companies' and the Group's +strategic goals, but also the coordination between +member companies' strategic goals. Furthermore, +the Group oversees and evaluates member +companies' implementation of strategic plans and +annual plans to ensure effective implementation +of the Group's general strategic plans. The Group +strengthened the management of its product +strategy, investment strategy, brand strategy and +overseas development strategy, and effectively +implemented relevant plans in accordance with the +strategic risk management rules in 2023. +Finance and Planning +Department of +member companies +Market Risk - Foreign Exchange Risk +Foreign currency-denominated assets held by the +Group are exposed to foreign exchange risks. These +assets include monetary assets such as deposits and +bonds held in foreign currencies and non-monetary +assets measured at fair value including stocks and +funds held in foreign currencies. The Group's foreign +currency-denominated liabilities are also exposed +to risks as a result of fluctuations in exchange rates. +These liabilities include monetary liabilities such as +borrowings, customers' deposits and liabilities for +incurred claims denominated in foreign currencies, +as well as non-monetary liabilities measured at fair +value. +before tax +Risk assessments for major decisions and +solutions to significant risks; and +The organizational structure and responsibilities +of risk management; +Overall objectives of risk management, risk +appetites and tolerance, and risk management +policies and procedures; +The Audit and Risk Management Committee under +the Board of Directors is responsible for having +a thorough understanding of the Company's +major risk exposures and management situations, +monitoring effectiveness of the risk management +framework, deliberating the following matters and +making recommendations to the Board of Directors: +The Board of Directors is the highest decision- +making authority for the Company's risk +management and takes responsibility for the +effectiveness of the enterprise risk management +function. +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +78 +member companies +Department of +Annual risk assessment reports. +CASH FLOW ANALYSIS +Net cash flows from operating activities +Net cash flows from investing activities +Net cash flows from financing activities +2023 +2022 +Change (%) +360,403 +476,776 +(24.4) +(104,001) +(222,056) +(215,760) +(51.8) +(230,873) +(in RMB million) +(3.8) +The Company has set up the Related Party +Transaction Control and Consumer Rights Protection +Committee under the Board of Directors. The +Related Party Transaction Control and Consumer +Rights Protection Committee coordinates related +party transactions management of the Company, +ensures the compliance and fairness of the +Company's related party transactions, and prevents +risks from related party transactions. The Committee +performs its duties as follows: +To review material related party transactions, +including but not limited to providing opinions +on related party transactions and matters +deliberated by the Company's Board of +Directors according to regulatory requirements, +submitting them to the Company's Board +of Directors for review and approval, and +giving opinions in writing on the compliance, +fairness, and necessity of material related party +transactions, and whether the interests of the +Company and insurance consumers would be +affected; +comprehensive risk management system, improves +its organizational structure, formulates risk +management policies and guidelines, standardizes +risk management procedures, and fulfills risk +management responsibilities. The Group adopts +qualitative and quantitative risk management +approaches to identify, measure, evaluate, +monitor, report, control and mitigate risks, so as to +effectively prevent systemic risks associated with +integrated finance and enhance risk management +under an integrated development model of various +businesses. +RISK MANAGEMENT METHODOLOGY +The Group continuously strengthens its +MANAGEMENT DISCUSSION AND ANALYSIS +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +60 +80 +The Company's business development and risk +management came under pressure due to internal +and external environments in 2023. The Group +maintained a prudent risk appetite, operated in +strict compliance with laws and regulations, took +reasonable and appropriate risks, effectively +controlled credit, market and other risks, prevented +operational, compliance, IT and brand reputation +risk events, and strengthened strategic risk +management. Moreover, the Group ensured that its +solvency position was always in line with regulatory +requirements, and kept overall risk under control. +The Group's risk appetite system consists of +three parts, namely the risk appetite statement, +risk tolerance, and risk limits. The risk appetite +statement describes the amount of risk that the +Group is willing to take to achieve its business +objectives. The risk tolerance defines each risk +category in the risk appetite statement in detail, +covering all the major risk categories in the Group's +enterprise risk management. Risk limits further +quantify the risk tolerance. On the basis of the +risk tolerance, the Group sets corresponding risk +limits for risk categories that can be monitored +with quantitative indicators, and applies the risk +limits to routine risk monitoring and alerting, so as +to support business decision-making and strike a +balance between risk management and business +development. +A risk appetite system is central to Ping An's +overall strategy and enterprise risk management. +Considering the Group's overall strategy and its +member companies' development needs, the Group +continued to improve the risk appetite system that +matches its business strategies, and combined risk +appetites with management decisions and business +development to promote healthy growth of the +Group and its member companies. +RISK APPETITE SYSTEM +To determine the overall targets, basic policies, +and procedures for the management of related +party transactions; +Based on a continuously upgraded and improved +risk governance framework, a risk culture has +permeated the Group's ranks, from the Board +of Directors to senior management and from +specialized committees to employees. This culture +has facilitated the establishment of an effective +and efficient approach that combines top-down +management and bottom-up communication, which +lays a solid foundation for the effective integration +of risk management into the Group's daily +operations. This in turn helps to protect shareholder +equity, improves capital efficiency, supports +management decisions, and ultimately creates value +for the Group. +The Group fulfills domestic and international +regulatory requirements related to systemic risk +management in accordance with high standards, +and continuously conducts assessment and analysis +of systemic risk. According to a comprehensive +review and assessment, Ping An's systemic impact +on financial markets is limited and under control. +Moreover, the Group continuously builds and +improves the early warning system and the recovery +and resolution management mechanism in response +to external market situations and the Group's +business development, develops a multi-level crisis +control mechanism that covers the Group and its +member companies, and organizes emergency drills, +supporting steady, healthy business development of +the Group. +clarified the management responsibilities and +implemented a risk management structure of +"dual management" by the Group and its member +companies. In respect of risk limit management, +the Group defined limits for various risks at the +Group level by setting risk appetites, established +an enterprise risk management indicator system, +and continuously monitors its implementation. In +respect of risk management standards, the Group +reviews and standardizes the risk management +procedures and requirements, and incorporates +them into management policies. The Group requires +member companies to implement the management +requirements at the Group level. In this way, the +Group adheres to the risk limits through effective +risk management. Moreover, the Group further +improved its risk appetite system, optimized the +enterprise risk indicator system, and enhanced the +risk monitoring, alerting and reporting mechanisms. +The Group also applied artificial intelligence to risk +management to ensure that all risks are effectively +identified and managed on a timely basis. In +addition, the Group continued to conduct risk +reviews of business development and optimized +capital utilization to maintain a balance between +business development and risk management. The +Group fully implemented regulatory requirements +to support the Company's sustainable, healthy +strategic and business development. The Group +established and continuously enhanced risk +appraisal and evaluation mechanisms to strengthen +risk control and raise the awareness of risk +management. +Risk Management +79 +Ping An Insurance (Group) Company of China, Ltd. +Annual Report 2023 +In 2023, the Group continuously improved its +enterprise risk management framework, and +further consolidated the basis for enterprise risk +management in line with the latest regulatory +requirements and internal management needs. +In respect of risk management coverage, +the Company's enterprise risk management +framework covers all kinds of general risks and +insurance group-specific risks. In respect of +risk management responsibilities, the Company +The Group Executive Committee leads all +the aspects of the Group's risk management, +comprising committees including the Risk +Management Executive Committee (RMEC), +the Investment Management Committee, the +Strategy and Budget Management Committee, +the Investor Relations Management Committee, +the Technology Development Committee, and the +Sustainable Development Committee. The RMEC, +as a specialized committee, directly reports and +is responsible to the Group Executive Committee +and holds the supreme risk management power +under the Group Executive Committee. The RMEC is +responsible for the decision-making and execution +of the Group's risk management, and performing +management functions, including comprehensive +risk management strategies, policies and rules, +implementation and handing out awards and +punishments. In addition, the RMEC develops an +integrated risk management framework for the +Group and its member companies to ensure full +coverage of risk management. An executive at the +Group level in charge of risk management acts as +the RMEC's chairman. Members of the RMEC are +the executives in charge of different risk categories, +each of whom has clearly-defined responsibilities for +managing various risks. +Other duties that shall be undertaken according +to regulations and other tasks stipulated by +the Charter of the Related Party Transaction +Control and Consumer Rights Protection +Committee and authorized by the Board of +Directors. +To regularly review the related party list under +the Measures for the Administration of Related +Party Transactions of Banking and Insurance +Institutions; and +To review annual reports on related party +transactions; +RISK MANAGEMENT CULTURE +Net cash inflows from operating activities decreased year on year mainly due to a decrease in cash inflows +from Ping An Bank's deposits. +Net cash outflows from investing activities decreased year on year mainly due to a decrease in net cash +outflows from Ping An Life's investing activities. +Net cash outflows from financing activities decreased year on year mainly due to increased cash inflows +from negotiable certificates of deposit issued by Ping An Bank. +For over 30 years since its establishment, Ping An has regarded risk management as an integral part of +its operations and business activities. Ping An takes steady steps to build an enterprise risk management +system aligned with its strategies and the nature of its business. Ping An continuously optimizes the +risk management framework, standardizes risk management procedures, and adopts qualitative and +quantitative risk management methodologies to identify, measure, evaluate, monitor, report, control and +mitigate risks. Keeping risks under control, Ping An promotes sustainable, healthy business growth in order +to become a "world-leading integrated financial, healthcare and elderlycare services provider." +The Group continuously improves its compliance and internal control management mechanisms in response +to changing domestic and global economic conditions, evolving laws, regulations and regulatory policies, +and diversifying businesses of the Group. The Group builds a rational, robust enterprise risk management +framework in line with international standards centering on capital management, based on risk governance, +oriented by risk appetites, and capitalizing on risk quantification tools and risk performance appraisals. The +Group strikes a balance between risk management and business development by constantly enhancing +its risk management and techniques as well as dynamically managing its single and accumulated risks to +support sustainable, healthy business development. +RISK MANAGEMENT ORGANIZATIONAL STRUCTURE +The Group proactively complies with risk governance requirements under the Company Law of the People's +Republic of China and other applicable laws and regulations as well as the Articles of Association and other +applicable company policies and procedures. Ping An has put in place a comprehensive risk management +organizational framework which holds the Board of Directors ultimately accountable and is directly upheld +by the management. Supported closely by various committees and relevant functions, the framework +covers risk management across all of the Group's member companies and business lines. +Board of Directors +Audit and Risk Management +Committee +Group Executive +Committee +Strategy and Budget +Management +Committee +Related Party Transaction +Control and Consumer Rights +Protection Committee +Investment +Management +Committee +Risk Management +Executive Committee +RISK MANAGEMENT OBJECTIVES +Technology +Development +Committee +Sustainable +Development +Committee +Group +Legal and Compliance +Department, Internal +Control Management +Center of the Group +Risk Management +Department, Internal +Control +Management Center +of the Group +Branding +Department of the +Group +Finance & Planning +Center of the Group +Technological +Security +Center of the Group +Member +Companies +Legal & Compliance +Department of +member companies +Risk Management +Department of +member companies +Investor +Relations +Management +Committee +Ping An strives to become a "world-leading integrated financial, healthcare +and elderlycare services provider." To achieve this goal, the Group continuously +optimizes the risk management system and strengthens the management of +various risks. By identifying, evaluating, and mitigating risks, Ping An achieves +a balance between risks and returns, which ultimately contributes to healthy +business growth. +Risk Management +MANAGEMENT DISCUSSION AND ANALYSIS +CASH AND CASH EQUIVALENTS +(in RMB million) +Cash +Bonds of original maturities within 3 months +Financial assets purchased under reverse repurchase +agreements of original maturities within 3 months +Total +December 31, +December 31, +2023 +2022 +Change (%) +317,130 +3,995 +354,238 +5,225 +(10.5) +(23.5) +159,347 +84,739 +88.0 +Information +Technology +444,202 +8.2 +The Company believes that the liquid assets currently held, together with net cash generated from future +operations and the short-term borrowings available, will be sufficient to meet the foreseeable liquidity +requirements of the Group. +Annual Report 2023 +Ping An Insurance (Group) Company of China, Ltd. 77 +The Group improves its risk governance +framework and risk management reporting +mechanism, includes risk indicators in its +performance appraisal system, and integrates +its risk management culture into its corporate +culture. In this way, the Group has laid the +foundation for healthy, sustainable and stable +business development; +The Group improves the risk appetite +framework in line with its business development +strategy. The Group also optimizes risk +management policies and standardizes risk +management requirements for its member +companies; +The Group strengthens consolidated risk +monitoring, conducts holistic management +of its member companies' risks, carries out +comprehensive risk review and assessment, +and improves the system of risk monitoring +indicators; +The Group continuously improves the +management framework for general risks +including credit risk and group-level risks +including concentration risk. The Group has +strengthened its ability to manage various risks +via rule formulation, risk limit management, +system development, and risk reporting, so as +to comprehensively improve the Group's risk +management for its integrated finance business; +Implement prudent underwriting policies, +establish guidelines for policy contracting +and underwriting, and effectively prevent and +reduce adverse selection risks; +Annual Report 2023 +82 +Implement effective product development +policies to develop products with proper +insurance coverage and fair pricing, and control +product pricing risks; +Establish model management policies, +standardize actuarial models of the Group, and +strictly control model risks; +Develop a set of key insurance risk indicators, +monitor them on a regular basis, analyze +abnormal changes, and take management +measures; +Develop insurance risk management policies +and a scientific and consistent insurance risk +management framework within the Group; +The mechanisms and procedures adopted by the +Group to manage insurance risks are as follows: +(543) +(5,759) +(618) +Maintain strict claim investigation and +settlement procedures, identify and prevent +questionable or fraudulent claims; +(6,551) +(5,759) +(618) ++5% +insurance +Short-term life +(6,551) ++5% +insurance +Property and casualty +Increase/(decrease) in equity before tax +Net of reinsurance +Gross of reinsurance +(543) +Maintain effective product management +procedures, analyze the experience and trends +based on the latest, accurate and reliable data, +and carefully manage the product portfolio to +control insurance risks; +Evaluate the liability for remaining coverage +and the liability for incurred claims using +effective insurance contract liability assessment +procedures and methods, and assess the +insurance contract liability adequacy on a +regular basis; and +Ping An Insurance (Group) Company of China, Ltd. +in equity +Increase/ +(decrease) +Listed equities and securities +investment funds classified as +financial assets measured at fair +value through profit or loss and +measured at fair value through +other comprehensive income +December 31, 2023 +(in RMB million) +The sensitivity to equity risk is assessed by +assuming a 10% decrease in the prices of equity +investments, the impact of which is illustrated in the +table below: +Listed equity investments held by the Group are +exposed to market price risks. These investments +are primarily listed equities and securities +investment funds. The Group uses various methods +including sensitivity analysis and stress tests to +evaluate the equity risk faced by such investments. +Market Risk - Equity Risk +(35,669) +(2,349) ++10 bps +Increase/ Increase/ +(decrease) in (decrease) in +profit +equity +before tax before tax +Change in +interest rate +at fair value through profit +or loss and measured at +fair value through other +comprehensive income +financial assets measured +Debt investments classified as +(in RMB million) +December 31, 2023 +Interest rate sensitivity of insurance businesses is +assessed by assuming a 10 basis-point parallel shift +of the government bond yield curve, the impacts of +which are illustrated in the table below: +Fixed maturity investments held by the Group are +exposed to the interest rate risk. These investments +are substantially represented by debt investments +booked at fair value on the balance sheet. The +Group uses various methods including sensitivity +analysis and stress tests to evaluate the interest rate +risk faced by such investments. +Market Risk - Interest Rate Risk +The Group continuously improves its market +risk management framework, and enhances the +abilities to identify, measure, evaluate, monitor, +report, control and mitigate market risks. The +Group improves the risk management reporting +mechanism, and consolidates risk monitoring and +management. The Group optimizes stress testing to +realize its decisional role in adherence to risk limits. +The Group improves its risk limit framework to +monitor risks across the Group, member companies, +and business lines. The Group enhances the risk +warning mechanism to ensure more targeted, +forward-looking and thorough risk management. The +main market risks to which the Group is exposed are +interest rate risk, equity risk, foreign exchange risk, +and real estate price risk. +Market risks refer to the risks that cause unexpected +losses to the Group due to unfavorable changes in +interest rates, equity prices, foreign exchange rates, +and real estate prices. +1.2 Market Risk +Maintain effective reinsurance management +procedures, properly set retained risk limits, +and use reinsurance as an effective risk transfer +tool to transfer the excess risks to reinsurers +with a high level of security to control +insurance risks. +MANAGEMENT DISCUSSION AND ANALYSIS +Increase/(decrease) in profit before tax +claim costs Gross of reinsurance Net of reinsurance +(48,436) +(in RMB million) +December 31, 2023 +Proactively complying with the requirements of +internal management and external regulation, +the Group has strengthened the management of +insurance risk, market risk, credit risk, operational +risk, strategic risk, reputation risk, and liquidity +risk at the Group level. The Group instructs and +coordinates risk management at member companies, +and actively promotes the implementation of the +Group's management requirements by member +companies. +1. General Risks +Risk Management +Ping An Insurance (Group) Company of China, Ltd. 81 +Annual Report 2023 +1.7 Liquidity Risk +1.6 Reputation Risk +1.5 Strategic Risk +2.4 Non-insurance Risk +1.4 Operational Risk +2.3 Concentration Risk +1.1 Insurance Risk +2.2 Organizational Structure +Non-transparency Risk +1.2 Market Risk +2.1 Risk Contagion +1.1 Insurance Risk +2. Group-level Risks +1. General Risks +The Group has categorized all risks to ensure they +are well identified and systematically managed. +Below are major risks faced by the Group and their +definitions as per the C-ROSS Phase II and other +regulatory requirements: +RISK ANALYSIS +Member companies are encouraged to employ +smart system platforms in risk management +and effectively apply IT capabilities to the +entire risk management cycle to enhance risk +management capabilities and execute the +Company's strategies. +The Group has improved its risk warning +mechanism, providing timely and effective +alerts on industry developments, regulatory +information and risk events, and effectively +guarding against potential risks. The Group has +also enhanced its risk emergency management +mechanism; and +quantitative and qualitative impacts on the +risk limits. Such measures enable the Group to +plan ahead and take necessary precautions in a +timely manner to prevent and mitigate risks; +The Group utilizes tools and methods including +scenario analysis, stress tests and risk limits to +continuously develop and optimize quantitative +techniques and models of risk management, +analyze risk exposures and evaluate their +1.3 Credit Risk +Insurance risk refers to the risk of adverse deviation +of the actual mortality rate, morbidity rate, loss +ratio, expense, and lapse rate from expectations, +which may cause losses to the Group. +The Group assesses and monitors insurance risks +involved in insurance business through sensitivity +analysis, stress testing and so on. The Group +mainly evaluates the pre-tax impacts of actuarial +assumptions, including the morbidity rate, lapse +rate and expense, on its profit, equity and so on in +different scenarios. +Sensitivity analysis of assumptions for the Group's long-term life insurance contracts +Increase/(decrease) in profit before tax +Net of reinsurance +Sensitivity analysis of assumptions for the Group's property and casualty insurance and short-term life +insurance contracts +Note: (1) Change in mortality, morbidity, and accident rates refers to a 10% increase in the morbidity rate, mortality rate, accident rate, +and other rates for life insurance policies (and a 10% increase before the payment period and a 10% decrease in the payment +period in the mortality rate for annuity policies). +(702) +(14,486) +(3,562) +(706) +(3,611) +(15,369) +(474) +(7,487) +(1,775) +(477) +(8,017) +(1,794) ++5% ++/-10% ++10% +rates +Maintenance expense +Policy lapse rates +accident rates, etc.(¹) +Gross of reinsurance +Increase/(decrease) in equity before tax +Net of reinsurance +Gross of reinsurance +Change in an +assumption +Mortality, morbidity, +(in RMB million) +December 31, 2023 +Change in +average +480,472